{"id":20855,"date":"2025-12-30T13:36:36","date_gmt":"2025-12-30T18:36:36","guid":{"rendered":"https:\/\/www.collierclerk.com\/?p=20855"},"modified":"2026-01-20T12:59:29","modified_gmt":"2026-01-20T17:59:29","slug":"2025-achievements","status":"publish","type":"post","link":"https:\/\/app.collierclerk.com\/collierclerkcom\/2025-achievements\/","title":{"rendered":"2025 Achievements"},"content":{"rendered":"<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In Recording:<\/span><\/strong><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Expanded passport photo services to the Heritage Bay and Golden Gate satellite office locations, increasing accessibility and convenience for residents and reducing wait times at the main office.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Hosted the 5th Annual Valentine\u2019s Day Wedding &amp; Vow Renewal Ceremony in February 2025, successfully coordinating a well-attended community event that celebrated couples and strengthened public engagement.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Conducted the Annual Passport Saturday event in March 2025, providing extended service hours to accommodate high demand and improve customer service for passport applicants.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Successfully completed the annual passport recertification, ensuring continued compliance with U.S. Department of State requirements and maintaining authorization to process passport applications.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Achieved Best Practice certification from the Florida Court Clerks and Comptrollers for Marriage License procedures, recognizing adherence to statewide standards, operational excellence, and procedural accuracy.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Launched an online passport appointment scheduling system using the Calendly platform, streamlining appointment management, improving customer experience, and enhancing operational efficiency.<\/span><\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In Courts:<\/span><\/strong><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Reduced juror summons expenses by implementing a streamlined jury management system, resulting in fewer individuals being summoned while achieving a higher juror attendance rate, improved panel utilization, and more efficient use of public funds.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Certified clerks to handle evidence by completing specialized training through the Property &amp; Evidence Association of Florida, ensuring compliance with statutory requirements, proper chain-of-custody procedures, and enhanced integrity of evidence management.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Adapted and enhanced online programs to improve user experience and increase operational efficiency for court records, enabling faster access to information, streamlined workflows, and reduced in-person service demands.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Hosted neighboring counties for a Best Practices Regional Training, facilitating collaboration to promote consistency and operational excellence across Clerk\u2019s offices.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Trained and introduced 13 college students to courts-related duties through structured internship programs, providing hands-on experience, supporting workforce development, and fostering interest in public service careers.<\/span><\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Pages Electronically Recorded (as of 12\/9\/25): <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">412,063<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Documents Recorded:<\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"> 128,542<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Passport Applications (as of 12\/9\/25): <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">13,753<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Passport Photos Taken: <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">1,979<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Marriage Licenses Issued (as of 12\/9\/25): <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">2,925<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Marriage Ceremonies Performed (as of 12\/9\/25): <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">1,224<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Tax Deeds Issued: <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">134<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total Jury Summons:<\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\"> 29,250<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Total New Cases (Courts): <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">70,597<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Quarterly reporting of new case processing: <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">For four consecutive quarters, Courts has exceeded the state standard requiring 80% of cases to be opened within three days, achieving a rate of 98.3%<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Quarterly reporting of docket entry processing: <\/span><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">For four consecutive quarters, Courts has exceeded the state Standard requiring 80% of docket entries to be opened within three days, achieving a rate of 99.6%<\/span><\/p>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In Finance:<\/span><\/strong><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Successfully converted to the new SAP SuccessFactors human resources management software with an integrated WorkForce time and attendance solution for the Clerk of Courts, Supervisor of Elections and Board of County Commissioners, eliminating manual input of payroll data.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Implemented a new software platform to streamline preparation of the Annual Budget Book.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Managed an average monthly County investment portfolio exceeding $2.2 billion in taxpayer funds\u2014the largest among similarly sized counties and above average on a per-capita basis setting a record for highest earned for FY2025.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Managed the County\u2019s $613 million debt portfolio, fulfilling all secondary market disclosure requirements, debt covenants, reporting obligations, and ratings surveillances.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Received the Certificate of Achievement for Excellence in Financial Reporting for the 2024 Annual Comprehensive Financial Report.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Received the Award for Outstanding Achievement in Popular Annual Financial Reporting for the 2024 Popular Annual Financial Report (PAFR).<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Received the Distinguished Budget Presentation Award for the Annual Budget for the 2025 fiscal year.<\/span><\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In Technology:<\/span><\/strong><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Enabled Multi-Factor Authentication (MFA) across all single sign-on applications to strengthen security.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Upgraded Disaster Recovery hardware to support continuity of operations.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Improved network reliability through the implementation of SD-WAN.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Enhanced the public experience by upgrading on-site kiosks to touch-screen technology and simplifying the user interface.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Completed courthouse computer cabling, increasing internal network reliability and enabling the deployment of secure Wi-Fi.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Implemented Privileged Access Management (PAM) software to further bolster overall security.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Successfully completed a comprehensive third-party security assessment.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Deployed Windows 11 within required timeframes to maintain system safety and security.<\/span><\/li>\n<\/ul>\n<p class=\"cvGsUA direction-ltr align-justify para-style-body\"><strong><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">In Office of Inspector General (OIG):<\/span><\/strong><\/p>\n<ul>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Updated the OIG Charter to reaffirm our mission, authority, independence, and scope of responsibilities, as well as our commitment to the highest professional standards.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Developed a multiyear OIG Strategic Plan outlining our mission, vision, values, and strategic goals and objectives, all aligned with the key pillars of the Clerk\u2019s organizational plan.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Completed a review of the County\u2019s Conservation Collier Land Acquisition Program, leading to updates to the County\u2019s Purchasing Policy.<\/span><\/li>\n<li><span class=\"a_GcMg font-feature-liga-off font-feature-clig-off font-feature-calt-off text-decoration-none text-strikethrough-none\">Designed new guardianship audit processes to meet statewide Guardianship Data Transparency requirements and improved audit efficiency by implementing technology-enhanced workflows aligned with the new guardianship case management system.<\/span><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>In Recording: Expanded passport photo services to the Heritage Bay and Golden Gate satellite office locations, increasing accessibility and convenience &#8230; <\/p>\n<p class=\"read-more-container\"><a title=\"2025 Achievements\" class=\"read-more button\" href=\"https:\/\/app.collierclerk.com\/collierclerkcom\/2025-achievements\/#more-20855\" aria-label=\"Read more about 2025 Achievements\">Read more<\/a><\/p>\n","protected":false},"author":19,"featured_media":19325,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[1],"tags":[],"class_list":["post-20855","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-and-announcements","infinite-scroll-item","generate-columns","tablet-grid-50","mobile-grid-100","grid-parent","grid-25","resize-featured-image"],"_links":{"self":[{"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/posts\/20855","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/users\/19"}],"replies":[{"embeddable":true,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/comments?post=20855"}],"version-history":[{"count":3,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/posts\/20855\/revisions"}],"predecessor-version":[{"id":20883,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/posts\/20855\/revisions\/20883"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/media\/19325"}],"wp:attachment":[{"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/media?parent=20855"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/categories?post=20855"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/app.collierclerk.com\/collierclerkcom\/wp-json\/wp\/v2\/tags?post=20855"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}