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Agenda 10/27/2020 Item #16E 6 (Group Health Reinsurance)16.E.6 10/27/2020 EXECUTIVE SUMMARY Recommendation to approve the purchase of Group Health Reinsurance through SunLife in the estimated amount of $346,872 effective January 1, 2021. OBJECTIVE: To protect the Group Health Insurance Fund against catastrophic losses through the purchase of group health reinsurance coverage. CONSIDERATIONS: The Board of County Commissioners, through the Risk Management Division, sponsors a partially self -funded Group Health Insurance Program (the Plan) for Board employees, participating constitutional officer employees and their eligible dependents. Group Health Reinsurance, also known as "Stop Loss," is purchased to protect the Plan against adverse loss experience. Two types of reinsurance coverage are generally available. Specific excess insurance protects the Plan if a covered member incurs claims cost in excess of a "per member" deductible (self - insured retention). Aggregate excess insurance provides coverage to the Plan if total losses exceed an annual aggregate deductible for the Plan. Currently, the County purchases specific excess insurance through SunLife with a self -insured retention of $1,000,000 per member. The current Stop Loss coverage expires at midnight, December 31, 2020. For the 2020 renewal, the Board approved an increase in the specific retention level from $450,000 to $1 million at a premium savings of approximately $680,000. Thus far through August, there have been no claims that have exceeded the $1 million level with the closet reaching $320,000. There are not likely to be any claimants in calendar year 2020 that will incur claims exceeding $1 million, hence, the County will retain significant savings in premium cost due to the decision to increase the retention level. In addition, the current program contains an experience rated refund option and it is likely that the County will receive an additional $32,000 in experience based premium refunds. For the January 1, 2021 renewal, Willis Towers Watson (WTW), the County's benefits brokerage and actuarial consulting firm, marketed the Stop Loss program on behalf of the County. WTW sought quotes at the $1,000,000 retention level from ten (10) carriers. The substantive policy provisions sought by the County included 1) an experience rated refund option, 2) a second -year rate cap (to address market volatility), and 3) the carrier must follow the County's Plan definition for Medical Necessity when making coverage determinations. Three carriers responded, however, only two (SunLife and HMIG) were considered substantially compliant with requested second year rate cap requirements. WTW recommends that the County select SunLife for the January 1, 2021 renewal for the following reasons: ■ If the County does not renew with SunLife, it forfeits the 2020 experience rated refund in the amount of $32,500. Further, it is likely the County will forego an additional experience rated refund for 2021 for as much as $34,600. ■ The HMIG policy applies its own definition of medical necessity versus the definition used under the County's Health Plan. This is a material coverage deficiency because HMIG could deny a claim that would be considered payable under the SunLife policy. ■ Sun Life caps its second -year rate increase to 40% in 2022, whereas HMIG caps theirs at 50%. ■ The HMIG proposal excludes coverage for post age 65 members. ■ While the net cost for the SunLife policy is $14,396 higher than the HMIG policy, these coverage deficiencies are considered material and make the SunLife proposal the better value. ■ Stability in working with one carrier for more than one year is perceived favourably by the markets. Packet Pg. 1716 10/27/2020 16.E.6 The comparison is illustrated below: dic J Ad mun ist rat ProvidMomCigna SPECIFPC STOPLOSS LASERS Allegiance: MedicalflRx4 . None No n e Contract Type 12124 12124 Specific Deductible $1,0DO. 000 $1,000,000 Specific Annual Maximum' Unlimited Unlimited Specific Run -In Limit Unlimited Unlimited No New LASER at Renewal Provision Included Included Rate Cap at Renewal Provision 40% 40% Experience Refunds Included Included Medical Necessity Determination Plan Plan Plan Mirroring Included Included Reimb ursement Process Initiation Automatic Automatic Actt%?ely at Work Provision Waived Waived Retiree Inclusion Included Included Specific Premium 22461 Composite $12.01 $12.87 Annual Specific Premium $323,694 $346,972 Difference from Current Premium Total Ann ua I Stop Loss1 Lowest+ xpected Va In • of el • FI Refu n d IN et Meren ce Ad in sted to r E xpenen ce Rated Refu n 4 $0 $23,179 i 896 $32, SOD $14,396 Sun Life carries a Best's "A" (Superior) financial rating. Coverage will commence January 1, 2021 for a one-year period. FISCAL IMPACT: The estimated cost of group health reinsurance in calendar year 2021 is $346,872 based upon an average enrollment of 2,246 employees. The composite rate per enrolled employee is $12.87 per month. Premiums are remitted monthly based upon actual enrollment. There are enough funds available in Fund 517, Group Health and Life Insurance for this purchase. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this item. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issues, and requires majority vote for approval. -JAK RECOMMENDATION: To approve the purchase of Group Health Reinsurance from SunLife as outlined in the Executive Summary and authorize the County Manager or designee to sign the documents necessary to commence coverage effective January 1, 2021. Prepared by: Jeffrey A. Walker, CPCU, ARM, Division Director, Risk Management Division Packet Pg. 1717 16.E.6 10/27/2020 ATTACHMENT(S) 1.2021 CCG MDSL MKT Report Final (PDF) Packet Pg. 1718 16.E.6 10/27/2020 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.6 Doe ID: 13681 Item Summary: Recommendation to approve the purchase of Group Health Reinsurance through SunLife in the estimated amount of $346,872 effective January 1, 2021. Meeting Date: 10/27/2020 Prepared by: Title: Division Director - Risk Management — Risk Management Name: Jeff Walker 09/24/2020 2:39 PM Submitted by: Title: Division Director - Risk Management — Risk Management Name: Jeff Walker 09/24/2020 2:39 PM Approved By: Review: Administrative Services Department Administrative Services Department Office of Management and Budget County Attorney's Office Office of Management and Budget County Manager's Office Board of County Commissioners Paula Brethauer Level 1 Department Reviewer Len Price Level 2 Department Head Review Debra Windsor Level 3 OMB Gatekeeper Review Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Laura Wells Additional Reviewer Nick Casalanguida Level 4 County Manager Review MaryJo Brock Meeting Pending Completed 09/28/2020 9:00 AM Completed 10/14/2020 9:58 AM Completed 10/14/2020 10:13 AM Completed 10/14/2020 2:58 PM Completed 10/14/2020 3:10 PM Completed 10/20/2020 3:10 PM 10/27/2020 9:00 AM Packet Pg. 1719 16.E.6.a Co -rev Comity Collier County Government 2021 Medical Stop Loss Marketing Report September 24, 2020 - DRAFT WillisTowers Watson 1.1' 1' 1.1 n V N L O d U C L fC _ C _ U- t O N H Y J CO c.� U N , O N C E V R Q Packet Pg. 1720 16.E.6.a Coter County Introduction Each year Willis Towers Watson (WTW) assists the Collier County Government (CCG) in obtaining quotes, analyzing the responses and placing stop loss protection for the medical and pharmacy plans offered to the employees of the CCG and its constitutional affiliates. The coverage sought is referred to as specific stop loss. This coverage reinsurers the CCG for any one claimant (employee, spouse or dependent) whose claims exceed a specific predetermined level. Although aggregate stop loss is available, past analysis of those terms have shown that purchasing this coverage in conjunction with specific stop loss would offer little real protection and represents a poor value. Due to the financial status of the insurance fund, last year the CCG increased its specific retention level from $450,000 to $1 million. Based on the quotes received, this change saved the CCG approximately $680,000. Thus far this year, there have been no claims that have exceeded the $1 million level with, the closet reaching $320,000 through August. There are not likely to be any claimants this year with claims exceeding $1 million. Therefore, the increase in the retention level was financially beneficial to the CCG. The current program expires at the end of this year. For the upcoming policy year, WTW sought specific stop loss coverage on behalf of the CCG. Since the increase in the retention level was significant this year, it was decided not to consider retention levels in excess of $1 million. Marketing Summary and Recommendation oo W WTW worked to secure terms for the specific medical stop loss program from the current carrier, Sun r Life. In addition, a request for proposal document was prepared, approved by the CCG and distributed to select carriers. Quotations were requested for specific retention levels of $1 and $1.25 million. However, for the reasons noted above, only the $1 million retention level was considered. Specific stop loss reinsurance terms were requested on a 12/24 basis, which means the coverage operates on an incurred basis. This coverage is consistent with past practice. Based on our analysis, WTW believes the risk management needs of the CCG are best met by renewing coverage with Sun Life at the $1,000,000 retention level. Although improved terms are available through HMIG and Berkshire Hathaway, the CCG would forfeit an experience rated refund of $32,000 for the current year and would lose this provision in the future. In addition, there are other limitations associated with the HMIG and Berkshire Hathaway quotes that make them less attractive and increase risk to the CCG. The balance of this report provides further detail supporting the above recommendation as well as other pertinent information concerning the quotes received. September 24, 2020 Wi I I isTowers Watson loPP1.1 Packet Pg. 1721 16.E.6.a Coter County Marketing Summary Specific stop loss quotations were requested from the following carriers: ■ Berkley (declined to quote — concerns over ongoing claims) ■ Berkshire Hathaway (quote provided) ■ HMIG (quote provided) ■ Optum (declined to quote — uncompetitive rates) ■ QBE (declined to quote manual rates 40% over current) ■ Swiss Re (too many vendors in the past 5 years) ■ Sun Life (incumbent quote received) ■ Symetra (declined to quote manual rates more than 3 times current) ■ TMHCC Insurance Group (declined to quote — manual rates 40% above current) ■ Voya (declined to quote — uncompetitive with current rates) All the carriers above are rated A or better by A.M. Best. Carriers that declined to quote did so for the reasons noted. The three carriers quoting were the incumbent Sun Life, Berkshire Hathaway and HMIG. None of the carriers required lasers on any member. ■ Sun Life - for the current $1 million retention level, the quote was 7.2% ($23,179 annually) over current with a maximum renewal cap of 40% and an experience rated refund provision. ■ Berkshire Hathaway —for the current $1 million retention level, the quote was 6% ($18,327 T_ annually) less than the current. However, the quote did not include a rate cap or experience M rated refund provision. This makes the Berkshire Hathaway quote less attractive than HMIG. ■ HMIG — for the current $1 million retention level, the quote was 7% ($23,718 annually) less than current with a 50% rate cap, but no experience rated refund provision. Since neither the Berkshire Hathaway or HMIG proposals contain an experience rated refund provision, it is important to understand how the program works. Sun Life retains 30% of premium and the remaining amount is divided equally between Sun Life and the policyholder. The refund is limited to 10% of the total premium. Since this is an incurred policy the refund would be due in March 2022. At the current time, the estimated experience rated refund for 2020 is $32,500. Through August, the highest claimant has only accumulated $320,000 toward the $1 million retention level. This claimant is highly unlikely to reach $1 million and there are no other claimants anywhere close to $1 million. On the surface it would appear to make sense to move from Sun Life to HIMG. Overall, the annual cost of the HMIG option is $48,896 less than the renewal terms offered by Sun Life. However, there are other material factors to consider. ■ If the CCG does not renew with Sun Life, it forfeits the experience rated refund. ■ The experience rated refund of $32,500 closes the gap with HMIG to $17,400. ■ It is highly likely the CCG will receive another experience rated refund for 2021. September 24, 2020 Wi I I isTowers Watson loPP1.1 Packet Pg. 1722 Coter County 16.E.6.a ■ The HMIG policy applies its own definition of medical necessity versus the one contractually deployed by Allegiance. This offers a significant loophole for HMIG to deny a claim that would be considered payable under the current plan. ■ Sun Life caps their rate increase to 40% in 2022, whereas HMIG caps theirs at 50%. ■ Stability in working with one carrier for more than one year is perceived favorably by the markets. WTW believes that the factors noted above make the Sun Life renewal superior to the HMIG quotation. The full analysis of our marketing is included with this report. The estimated impact of the experience rated refund is shown in the table below. Reinsurance Carrier Medical Administrator Provider SPECIFIC .• LOSS LASERS SunLife AllegianceCurrent Renewal None None Contract Type 12/24 12/24 Specific Deductible $1,000,000 $1,000,000 Specific Annual Maximum' Unlimited Unlimited Specific Run -In Limit Unlimited Unlimited No New LASER at Renewal Provision Included Included Rate Cap at Renewal Provision 40% 40% Experience Refunds Included Included Medical Necessity Determination Plan Plan Plan Mirroring Included Included Reimbursement Process Initiation Automatic Automatic Actively at Work Provision Waived Waived Retiree Inclusion Included Included Specific Premium 2246 FComposite $12.01 $12.87 Annual Specific Premium $323,694 $346,872 Difference from Current Premium Total Annual Stop Loss Costs Difference from Lowest ($) Expected Value of Experience Rated Refund Net Difference Adjusted for Experience Rated Refund $0 $323,694 $23,179 $346,872 $46,896 $32,500 $14,396 September 24, 2020 Wi I I isTowers Watson 1.1'1'lil T_ oo W M r Packet Pg. 1723