Loading...
Backup Documents 10/02/2006 W .... ',~ .....::;.:::~ ~ '. --"'--::::'._'~. ""i:i AGENDA October 2, 2006 9:00 a.m. BCC "Permitting" Workshop 3rd Floor Boardroom W. Harmon Turner Building Frank Halas, Chairman, District 2 Jim Coletta, Vice-Chairman, District 5 Donna Fiala, Commissioner, District 1 Tom Henning, Commissioner, District 3 Fred W. Coyle, Commissioner, District 4 NOTICE: ALL PERSONS WISHING TO SPEAK ON ANY AGENDA ITEM MUST REGISTER PRIOR TO SPEAKING. SPEAKERS MUST REGISTER WITH THE COUNTY MANAGER PRIOR TO THE PRESENTATION OF THE AGENDA ITEM TO BE ADDRESSED. ALL REGISTERED PUBLIC SPEAKERS WILL RECEIVE UP TO THREE (3) MINUTES UNLESS THE TIME IS ADJUSTED BY THE CHAIRMAN. COLLIER COUNTY ORDINANCE NO. 2004-05, AS AMENDED, REQUIRES THAT ALL LOBBYISTS SHALL, BEFORE ENGAGING IN ANY LOBBYING ACTIVITIES (INCLUDING, BUT NOT LIMITED TO, ADDRESSING THE BOARD OF COUNTY COMMISSIONERS), REGISTER WITH THE CLERK TO THE BOARD AT THE BOARD MINUTES AND RECORDS DEPARTMENT. IF YOU ARE A PERSON WITH A DISABILITY WHO NEEDS ANY ACCOMMODATION IN ORDER TO PARTICIPATE IN THIS PROCEEDING, YOU ARE ENTITLED, AT NO COST TO YOU, TO THE PROVISION OF CERTAIN ASSISTANCE. PLEASE CONTACT THE COLLIER COUNTY FACILITIES MANAGEMENT DEPARTMENT LOCATED AT 3301 EAST TAMIAMI TRAIL, NAPLES, FLORIDA, 34112, (239) 774-8380; ASSISTED LISTENING DEVICES FOR THE HEARING IMPAIRED ARE AVAILABLE IN THE COUNTY COMMISSIONERS' OFFICE. 1. Pledge of Allegiance 2. Permitting Overview a. Joe Schmitt, Administrator, Community Development and Environmental Services Division b. Kim Grant, Senior Management and Operations Consultant, Office of Management and Budget c. Brenda Talbert, Executive Vice President, Collier Building Industry Association 3. Commissioners' Questions and Concerns 4. Public Comment 5. Adjourn INQUIRIES CONCERNING CHANGES TO THE BOARD'S AGENDA SHOULD BE MADE TO THE COUNTY MANAGER'S OFFICE AT 774-8383. CJCJ Community Development and Environmental Services Division Joseph Schmitt, Administrator October 2, 2006 '"......"--'<._----''''''''*''_...'''''''''-'"'"'''-,,,,"'''''''''''''''''"'';'''.,'~ ","",,"--_...;...~,_-..'~.,.',-,.. "".""~~"'.'".,~._~,-----_...,-"'"~;..-.,_."';,,".......,..,.._...,,,.-~-'~-"~-'-'-"'-'-'".""- [I In ~ ~ ~; ~ .I. jn ~ ~ ~ jR ~ ~ ~ ] i ~ g . ~ ~ ~ f ~ m -. a ~ l!l !f ~ . i~ [ [ ~ j:l ~ ~ ~ i i ~ I ~ i M'^"''''''-''_,_,___"_,,~,+,,, ".....~,.,.,..."...~.."",...~""".""'"...........""'__~"'".........<"""'""""'"""',...........~""...,__._"'''''''''''__".,_,,__...."'.'''".,;''"'''',..,.. - . (Ill i i ~ i ~ I I Q, ! [ t 0 i I . I I I I I I f -. ! ;~Ii ~. . f - s: ! ii :II ~~i~ ~ &I 0 i ~ ~ ~ Q, . ~~I~ ~ ! [ ~~!I i . I s: ii .....~ .' III .. __.......".""~....,'_~;^_~___."'."....~__.- ..........4.' .' _..,,,,.,,,__..,,~_, Square Fee' [~ .l. N W ~ ! r:: "C ~ ~ ~N (1) = c. CD c. 0' Q ., ~ N ~ ~ w w (II ~ CD W Q) W N Q) ~ N , N W ~ Q) CD ~ . ~ N 0 I w ~ ... 0 r 0 .. CD CD .. N Q) g Q) ~ (II w ~ - ~ ~ i i ~ CII ~ ~ ~ (II I ~ 8 CD N N g ~ .. ~ t (II 0 0 CII ~ ~ w ~ ~ ~ (II N ~ ~ CD ~ N (II W ~ ~ ~ ~ ~ ~ ~ Q) (7) Percent Reveiws Com pleted by Deadlines ~ ~ ~ ~ ~ c.n en -.. CC) CD c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> c:::>> '?ft. ~ ~ ~ ~ ~ ~ '?ft. ~ ~ ~ co co co co co co co co co q, ~~ .1" 4;, v~ + [] .'t I:', ~~ )> ~~s n- c::: Q) ~ ~~B ~ <1~~ "Q. ~ ii" ::s tn ~~ C'" '6' 5. .. ..... .. i5:. S'" ""C ~ (Q a "Q ~~ .(1) (Q ... a 3 en :;:::;:....<P.... en ~ tn -c en - CD I>> - -- ~~~ ;:::;: :::::s m .:::s....SL Q.. :::s :s: :::::s o en < 9- C'D -- ~ CD. -c C'D a ... ... ~ 0 :::::s 3 "CD" :::::s ~~B en" S1 (Q 3 (") ""C C'D :::::s ~ i5i" Dr :::::s q~ ::::0 ::::0 '6' C'D C'D < < ~~ (i)- (i)- :e :e ~~~ c C'D D) ~ a.. - ~~B -- :::::s C'D en q, ~~ .t> ~ y~ .'<t' ()to. ~~ .1" ~ ~~B ~ ~~A' ~ ~~ '6' 10 ~~B ~ ::Y~B ~ ~~B ~ Q4pB ..,~ ~~B ~ :;t1~B Percent Reveiws Com pleted by Deadlines c:::> '?ft. ~ c:::>> ~ co ~ c:::>> '?ft. ~ c:::>> ~ co ~ c:::>> '?ft. Con c:::> ~ co CJ') c:::> '?ft. ~ c:::> c:::> '?ft. ...:;-.. 9- c: 0. .. . .......... C'" ..('I).... c: tII .. .....i5: ...9!...... =;" c.a a:r "C :::s ..('1) .0. _ c: 3 tII . ;:::;:..C'D .. tII "C - C'D I>> - ~ :::s 0 Q. :::s o tII ..9-..... ('I) "C .... 0 3 q;" en" ~ (") C/)-C c::;O C/)O -IDJ )>1 m ZS: )> .. DJZ 10 m-l =IE =IE c (I) D,) c.. - -- ::::J (I) en ,.,--.--"'.......,--...<____,..,'"",..~.,~"""." . H.",,".......,_. ' "'I -.. c:::> '?ft. CC) c:::> '?ft. CD c:::> '?ft. c,C) c,C) ~ m ~. ~ (j) < "'C CD (1) :E o iir ~ - a. (ii' r+ C CIl CD "C .., o CO' o - CIl D.l :J a. om <c:J <CIl- o --< .., 0 "'3 CD - CD < ii) .., CD o CIl .., "'CD'" _. ""] \11 :J <; < co -. -. m ~ < en "'C .., CD CD o D.l ~ r0- o. ur r+ D.l o - <' a: CD CIl m ~ < en "0 (1) o Qi' - u)' .... :E ;::;: ::r :J o .., CD D.l CIl :J co CD < ~ CIl o .... .., CD CIl "C o :J CIl C" ;::;: '< ~ :u ... CD D.l "C < - ~ "C CD CIl -. o-OCD ;:+ S' .., :E -. CD O::!:CIlD.l .., D.l "C :J O::!:Oo. o < :J o.CDCIlC CD CIl -'CIl o.CIlC"CD CDcCD"C < 0 0'''' CD ::r .., .2. o D.l CIl CD "CCIlCDg. 3m:JCIl CD )> o' D.l :J0"':J ~ a. m ::J < U'J "0 (1) o Qi' Cir .... o )>~< :J 0 ~ o.~CIl _-CD 0...... .., 0 CD D.l D.l .., -. a. D.l o.I:J = :;. ::0 :J 2' "C ~ 3 CD ~ a -D.l:E_o m ~ !i o' m "C CD D.l :J CIl .., .... CIl o CIl ;-+i' 0 it IOo . D.l :J :J < ~ c.~Q. CD CIl D.l CD :J CD a. en CD ::J <:5' ., o ., 1) ::::!, :J o -0. m - :E .... -. o - .., ::r o.ICDO :;. D.l 3 < ..,CD:J"CCD CDOo.::rCil CIl - - D.l "C .., CD CIl CD o CD I -. CD :J "C CIl D.l CIlO:UO- 0:;:+ CIl 3 :J .... _. c ;::;:' D.lm:J ~ OJ~co g. CD C -. C .., _ 0 o.CIlD.l:J co - CIl CD 0 - -< 1 2 3 4 5 6 27,425 26,731 28,li8lI 27,472 30,096 33,3:U 32,846 40,(138 37480 47800 4640lI I_ Applied for . Issued I 7 3lIOlJO 25lXIJ 24684 I\tl.nDer d Pem_1s 2IDOlJO 19O1JO 1??oo 9OlJO o F1.. ~ M.-AMew orAMew 1418 1413 1408 1237 3648 6173 7383 lI023 16482 1ll21l2 16801 21612 8141 7E111 7611 92C7 Fiscal Year . Are . 0\Ier~ 0 Mnor RwIew. MEljor RevIew 8 9000 9000 7OllO 9000 IIIurri:Iw 01 PemIIs AaluII UnIls IIIurri:Iw 01 PemIIs I8aued AaluII UnIls 4188 6924 3101 8096 402ll 7'9lI2 3922 8316 illcHer Issued RacaI Year . IIUriJer d AInriIB Applied _ Actual U1IlB 0 IIUriJer d AtrrritBI88ued _ Actual U1IlB 3488813 1600044 300921I6 1682006 Fiscal V_ 3721927 17611673 I- Applied for _ Issued I 9 RscaI V... ~ What we actually do! Process applications for over ~ ~, Coordinating the applications with up to ~ ~ Reviewers responsible for checking over 100 technical areas, using over ~ references. 16 ualit assurance checks are performed at the permit issue counter. In addition work with over 100 other walk-ins looking for assistance with inspections, revisions, certificates of occupancy and general permitting matters; totaling more than 50,000 visitors a year. 10 11 12 _.._,.."""--"'~-..-"'-_......--".,,.-,--~---,..,~" 13 14 15 16 17 18 We've heard our customers concerns. We've identified some major root causes. We're working to improve the experience and outcome for our customers. 19 100'~ :: 90% c :: 80% ... ~ 70% -; 60% ... -;;. 50% E o '-' 40% '" .~ 30% > ... ~ 20% c ~ 10% ... D- 0% ~<:."" ~c. ~ ,l,' ~o ~.., ~ ~.., ~ ),~<::- ~ .....~ ~<:.'" +'" !cl ~'jS ,,~ ~ ~<::i. +~ ~... ),;:,~ ~<:.'" ~'c: ~... ),'1> ,,;:,~ ""~~ 20 :;;; 80% ... <l> ~ 70% .Q D Actual "~ Target 99% 100% :: 90% - 1----- ~- "--_..... - ..-- ".--1 c: -:: 60% <l> -;;. 50% E ~ 40% '" .~ 30% > <l> ~ 20% c: ~ 10% <l> a. 0% PROBLEM: NOT SUST AINABLE w w Deadlines . . - . Irn:ludes ~Iland use petltions, project plans, builcling p,rmlts, and other mise pernilts ~ ~ :-:I::S" ~'Si>. ~... ~Q ~ ~ ~ ~<&.... \~~ ~~ !c:o 1..'Si> ..,,,, &: ~ ~~ ~I::S "t-~ ..,~ ~ \~<::i ~~'<:, ....~ \:l'<:, \"> "t-~"" f:.:,,<&<::/. 21 22 23 Oversee all process control and Workload functions. Oversee And train new staff. Handle HR matters for direct reports. Senior or Plfncipa' Entry level revi Customer servi Work tracking. Review land use projects and also responsible for senior level initiatives such as EAC support or code development. Review land use projects and related activities, with increasing levels of responsibility. Eml SplIlcial.t Env SplIlcillllat en... ~.. E:nv SplIlciall8t 24 25 26 27 28 29 30 31 32 33