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Agenda 10/08/2019 Item #16E 4 (Health Advocacy Services Agreement #16-6646 Amendment)10/08/2019 EXECUTIVE SUMMARY Recommendation to restate and amend the agreement term for Agreement # 16 -6646, “Onsite Health Advocacy Coaching Services,” to Naples Physician Hospital Organization, Inc., d/b/a Community Health Partners. OBJECTIVE: To restate and amend the term of Agreement # 16-6646, which provides onsite health advocacy coaching services to members covered under the Collier County Group Health Plan through the process of identification, management and reduction of health risk factors. CONSIDERATION: Since 2009, the Risk Management Division has administered a wellness-based incentives program as part of the Group Health Insurance Plan. The program includes various participation incentives known as “qualifiers” which, if completed, will qualify members for the Select or Premium Health Plan. Participation rates have consistently exceeded 93% (Select Plan or above) with participation in the Premium Plan exceeding 85%. On October 11, 2016 (Agenda Item 16.E.12), the County entered into Agreement # 16-6646 (the “Agreement”) with Naples Physician Hospital Organization, Inc. d/b/a Community Health Partners (“NCH”) for onsite health advocacy coaching services to members covered under the Collier County Group Health Plan. The Agreement provided for an initial two-year term with one additional two-year term, with an end date of December 31, 2020. The Agreement was inadvertently not renewed by the parties at the end of the initial two-year period December 31, 2018, although both parties continued operating under the same terms and conditions. NCH has provided continual and satisfactory services to the County under the Agreement and has agreed to amend the agreement through December 31, 2022. The annual fee remains the same through December 31, 2022. FISCAL IMPACT: The estimated annual cost for calendar year 2020 is $407,388. Sufficient funds are budgeted within Fund 517, Group Health and Life Insurance. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for Board approval. - SRT RECOMMENDATION: To restate and amend the term for Agreement # 16-6646, “Onsite Health Advocacy Coaching Services,” to Naples Physician Hospital Organization, Inc. d/b/a Community Health Partners, and authorize the Chairman to execute the attached First Amendment to the Agreement. Prepared by: Sonja Sweet, Group Insurance Manager, Risk Management ATTACHMENT(S) 1. 16-6646 NaplesPhysician_Contract (PDF) 2. 16-6646 NaplesPhysician_Amend#1_VendorSigned (PDF) 16.E.4 Packet Pg. 1114 10/08/2019 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.4 Doc ID: 10171 Item Summary: Recommendation to restate and amend the agreement term for Agreement # 16- 6646, “Onsite Health Advocacy Coaching Services,” to Naples Physician Hospital Organization, Inc., d/b/a Community Health Partners Meeting Date: 10/08/2019 Prepared by: Title: Benefits Analyst – Risk Management Name: Sonja Sweet 09/16/2019 10:54 AM Submitted by: Title: Division Director - Risk Management – Risk Management Name: Jeff Walker 09/16/2019 10:54 AM Approved By: Review: Risk Management Jeff Walker Additional Reviewer Completed 09/16/2019 10:59 AM Procurement Services Opal Vann Level 1 Purchasing Gatekeeper Completed 09/16/2019 12:50 PM Administrative Services Department Paula Brethauer Level 1 Division Reviewer Completed 09/17/2019 3:53 PM Procurement Services Priscilla Doria Additional Reviewer Completed 09/23/2019 1:15 PM Procurement Services Ted Coyman Additional Reviewer Completed 09/23/2019 5:23 PM Procurement Services Evelyn Colon Additional Reviewer Completed 09/24/2019 10:08 AM Administrative Services Department Len Price Level 2 Division Administrator Review Completed 09/26/2019 2:32 PM County Attorney's Office Scott Teach Level 2 Attorney Review Completed 09/27/2019 2:14 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 09/27/2019 2:16 PM Office of Management and Budget Laura Wells Level 3 OMB Gatekeeper Review Completed 09/27/2019 3:12 PM Budget and Management Office Mark Isackson Additional Reviewer Completed 09/30/2019 9:16 AM County Manager's Office Leo E. Ochs Level 4 County Manager Review Completed 09/30/2019 11:21 AM Board of County Commissioners MaryJo Brock Meeting Pending 10/08/2019 9:00 AM 16.E.4 Packet Pg. 1115 1. AGREEMENT,l6:!iq46 fqr Onsite Health Advocacv Coachlno Services THls AGREEMENT, made and entered into on this lt"h day of ftJol.qr 2016, by and between Naples Physician Hospitaf Organization, lnc. dlbla Community Health Parlners, authorized to do business in the State of Florida, whose business address is 851 Fifth Avenue North, Suite 201, Naples, Florida 34102, (the'Contractor") and Collier County, a political subdivision of the State of Florida, (the "County"): WITNESSETH: AGREEMENT IERM. The Agreement shall be for a two (2) year period, commencing on January 1 , 2017 , and terminating on (2) yea(s) from that date or until all outstanding Purchase Orders issued prior to the expiration of the Agreement period have been completed or terminated. The County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for one (1) additional two (2) year period. The County shall give the Contractor written notice of the County's intention to renew the Agreement term prior to the end of the Agreement term then in effect. : The County Manager, or his designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred and eighty (180) days. The County Manager, or his designee, shallgive the Contractor written notice of the County's intention to extend the Agreement term prior to the end of the Agreement term then in effect. STATEMENI OF WEtf. The Contractor shall provide assistance, coaching and direction to the participants and serve as the "hub" whereby participants begin the qualifying process in accordance with the terms and conditions of RFP #16€646 "Onsite Health Advocacy Goaching Service," Exhibit A - Scope of Work, and the Contractor's proposal referred to herein and made an integral,, part of this Agreement. This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Parties, in compliance with the County's Procurement Ordinance, as amended, and Procurement Procedures in effect at the time such services are authorized. THE AGREEMENT SUM. The County shall pay the Contractor for the performance of this Agreement the fixed price monthfy amount in Exhibit B - Fee Schedule and per the price methodology as defined in Section 3.1. Payment wilt be rnade upon receipt of a proper invoice and upon approval by the Risk Management Director, or his designee, and in compliance with Chapler 218, Fla. Stats., othenrise known as the "Local Government Prompt Payment Act.' Page 1 of 13 Aoreement #16-6646 "onsite Heatth Advocacv coachino services' 2. 3. 16.E.4.a Packet Pg. 1116 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1117 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1118 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1119 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1120 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1121 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1122 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1123 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) Arr€ql$. f,{..er,. signature onlY. lN WITNESS WHEREOF, the parties hereto, have each, respectively, by an authorized person or agent, have executed this Agreement on the date and year first written above. BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA Naples Phvsician Hospital Organization. Inc. d/b/a CommuniW Health Partners Contractor ,r,[/ deq.'li4h'"-rye F a4,;r'* tType/printtignature and titlet Print Name Fiala, Chairman Second Witness tType/print witness namet Approved as to Form and Legality: Page 9 of 13 Aoreement #16-6646 "Onsite Health Advocacv Coachinq Services"@ 16.E.4.a Packet Pg. 1124 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1125 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1126 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1127 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.a Packet Pg. 1128 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) BUSINESS ASSOCIATE AGREEMENT This Business Associate Agreement ("Agreement") is entered into between COLLIER COLINTY("Covered Entity") and Napies Physician Hospital Organization, Inc. dibla Community Health Partners, (';Business Associaie";, effective as of this I lfr day of O(-fob€f ,2016 (the "Effective Date"). WHEREAS, Covered Entity and Business Associate have entered into, or plan to enter into, an anangement pursuant to which Business Associate may provide services for Covered Entity that require Business Associate to access, create and use Protected Health Information ("P}II") that is confidential under state and/or federal law; and WHEREAS, Covered Entity and Business Associate intend to protect the privacy and provide for the security of PHI disclosed by Covered Entity to Business Associate, or collected or created by Business Associate, in compliance with the Health Insurance Portability and Accountability Act of 1996, Public Law 104-191 ("HIPAA"), and the regulations promulgated there under, including, without limitation, the regulations codified at 45 CFR Parts 160 and 164 (*HIPAA Regulations"); the Health Information Technology for Economic and Clinical Health Act, as incorporated in the American Recovery and Reinvestment Act of 2009, and its implementing regulations and guidance issued by the Secretary of the Department of Health and Human Services (the "Secretary") (the "HITECH Act"); and other applicable state and federal laws, all as amended from time to time, including as amended by the Final Rule issued by the Secretary on January 17, 2013 titled "Modifications to the HIPAA Privacy, Security, Enforcement, and Breach Notification Rules under the Health Information Technology for Economic and Clinical Health Act and the Genetic Information Nondiscrimination Act; Other Modifications to the HIPAA Rules"; and WHEREAS, the HIPAA Regulations require Covered Entity to enter into an agreement with Business Associate meeting certain requirements with respect to the Use and Disclosure of PHI, which are met by this Agreement. NOW, THEREFORE, in consideration of the mutual promises contained herein and the exchange of information pursuant to this Agreement, the parties agree as follows: 1. Definitions. Capitalized terms used herein without definition shall have the meanings ascribed to them in the HIPAA Regulations or the HITECH Act, as applicable unless otherwise defined herein. 2. Obligations and Activities of Business Associate. a. Permitted Uses and Disclosures. Business Associate shall only Use or Disclose PHI for the purposes of (i) performing Business Associate's obligations under Exhibit A of this Agreement ("Exhibit A") and as permitted by this Agreement; or (ii) as permitted or Required By Law; or (iii) as otherwise permitted by this Agreement. Business Associate shall not Use or further Disclose PHI other than as permitted or required by this Agreement or as Required By Law. Page I ofl0 Agreement No. l6-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1129 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) Further. Business Associate shall not Use or Disclose PHI in any manner that would constitute a violation of the HIPAA Regulations or the HITECH Act if so used by Covered Entity, except that Business Associate may Use PHI (i) for the proper management and administration of Business Associate; and (ii) to carry out the legal responsibilities of Business Associate. Business Associate may Disclose PHI for the proper management and administration of Business Associate, to carry out its legal responsibilities or for payment purposes as specified in 45 CFR $ 164.506(c)(1) and (3), including but not limited to Disclosure io a business associate on behalf of a covered entity or health care provider for payment purposes of such covered entity or health care provider, with the expectation that such parties will provide reciprocal assistance to Covered Entity, provided that with respect to any such Disclosure either: (i) the Disclosure is Required By Law; or (ii) for permitted Disclosures when Required By Law, Business Associate shall obtain a written agreement from the person to whom the PHI is to be Disclosed that such person will hold the PHI in confidence and will not use and further disclose such PHI except as Required By Law and for the purpose(s) for which it was Disclosed by Business Associate to such person, and that such person will notiff Business Associate of any instances of which it is aware in which the confidentiality of the PHI has been breached. b. Appropriate Safeguards. Business Associate shall implement administrative, physical and technical safeguards that (i) reasonably and appropriately protect the confidentiality, integrity and availability of electronic PHI that it creates, receives, maintains or transmits on behalf of Covered Entity; and (ii) prevent the Use or Disclosure of PHI other than as contemplated by Exhibit A and this Agreement. c. Compliance with Securitv Provisions. Business Associate shall: (i) implement and maintain administrative safeguards as required by 45 CFR $ 164.308, physical safeguards as required by 45 CFR $ 164.310 and technical safeguards as required by 45 CFR $ 164.312; (ii) implement and document reasonable and appropriate policies and procedures as required by 45 CFR $ 164.316 and (iii) be in compliance with all requirements of the HITECH Act related to security and applicable as if Business Associate were a "covered entitv." as such term is defined in HIPAA. d. Compliance with Privacv Provisions. Business Associate shall only Use and Disclose PHI in compliance with each applicable requirement of 45 CFR $ 164.504(e). Business Associate shall comply with all requirements of the HITECH Act related to privacy and applicable as if Business Associate were a "covered entify," as such term is defined in HIPAA. To the extent Business Associate is to carry out one or more of Covered Entity's obligation(s) under Subpart E of 45 CFR Part 164, Business Associate shall comply with the requirements of Subpart E that apply to Covered Entity in the performance of such obligation(s). e. Duty to Mitigate. Business Associate agrees to mitigate, to the extent practicable and mandated by law, any harmful effect that is known to Business Associate of a Use or Disclosure of PHI by Business Associate in violation of the requirements of this Agreement. f. Encryption. To facilitate Business Associate's compliance with this Agreement and to assure adequate data security, Covered Entity agrees that all PHI provided or transmitted to Business Associate pursuant to Exhibit A shall be provided or transmitted in a manner which renders such PHI unusable, unreadable or indecipherable to unauthorized persons, through the use ofa technology or methodology specified by the Secretary in the guidance issued under section Ba02@)(2) of the HITECH Act. Covered Entity acknowledges that failure to do so could contribute to or permit a Breach requiring patient notification under the HITECH Act and further agrees that Business Associate shall have no liabilifv for any Breach caused by such failure. Page 2 of l0 Agreement No. 16-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1130 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 3. Reporting. a. Securiw Incidents and/or Unauthorized Use or Disclosure. Business Associate shall report to Covered gntity a- successful Security Incident or any Use and/or Disclosure of PHI other than as piovided for by this Agreement or permitted by applicable law within a reasonable time of becoming a*are of such Securitylncident andTor unauthorized Use or Disclosure (but not later than five (5) days thereafter), in accordance with the notice provisions set forth herein. Business Associate shall take (i) prompt action to cure any such deficiencies as reasonably requested by Covered Enlity, and (ii) any action penaining to such Secur'ity Incident and/or unauthorized Use or Disclosure required by applicable federal and state- laws and regulations. If such successful Security Incident or unauthorized Use or Disclosure results in a Breach as defined in the HITECH Act, then Covered Entity shall comply with the requirements of Section 3.b below. b. Breach of Unsecured PHL The provisions of this Section 3.b are effective with respect to the Discovery of a Breach of Unsecured PHI occurring on or after September 23, 2009 . With respect to any unauthorized acquisition, access, Use or Disclosure of Covered Entity's PHI by Business Associate, its agents or subcontractors, Business Associate shall (i) investigate such unauthorized acquisition, access, Use or Disclosure; (ii) determine whether such unauthorized acquisition, access, Use or Disclosure constitutes a reportable Breach under the HITECH Act; and (iii) document and retain its findings under clauses (i) and (ii). If Business Associate Discovers that a reportable Breach has occurred, Business Associate shall notifl, Covered Entity of such reportable Breach in writing within five (5) days of the date Business Associate Discovers such Breach. Business Associate shall be deemed to have discovered a Breach as of the first day that the Breach is either known to Business Associate or any of its employees, officers or agents, other than the person who committed the Breach, or by exercising reasonable diligence should have been known to Business Associate or any of its employees, officers or agents, other than the person who committed the Breach. To the extent the information is available to Business Associate, Business Associate's written notice shall include the information required by 45 CFR $ 16a.a10(c). Business Associate shall promptly supplement the written report with additional information regarding the Breach as it obtains such information. Business Associate shall cooperate with Covered Entity in meeting Covered Entity's obligations under the HITECH Act with respect to such Breach. 4. Business Associate's Agents. To the extent that Business Associate uses one or more subcontractors or agents to provide services under Exhibit A, and such subcontractors or agents receive or have access to PHI, Business Associate shall sign an agreement with such subcontractors or agents containing substantially the same provisions as this Agreement. 5. Rights of Individuals. a. Access to PHI. Within ten (10) days of receipt of a request by Covered Entity, Business Associate shall make PHI maintained in a Designated Record Set available to Covered Entity or, as directed by Covered Entity, to an Individual to enable Covered Entity to fulfill its obligations under 45 CFR $ 164.524. Subject to Section J.b below, (i) in the event that any Individual requests access to PHI directly from Business Associate in connection with a routine billing inquiry, Business Associate shall directly respond to such request in compliance with 45 CFR $ 164.524 and (ii) in the event such request appears to be for a purpose other than a routine billing inquiry, Business Associate shall forward a copy of such request to Covered Entity and shall fully cooperate with Covered Entity in responding to such request. In either case, a denial of access to requested PHI shall not be made without the prior written consent of Covered Entitv. Page 3 of l0 Agreement No. l6-6646 "Onsite Health Advocacy Coaching Services € 16.E.4.a Packet Pg. 1131 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) b. Access to Electronic Health Records. If Business Associate is deemed to use or maintain an Electronic Health Record on behalf of Covered Entity with respect to PHI, then, to the extent an Individual has the right to request a copy of the PHI maintained in such Electronic Health Record pursuant to 45 CFR $ 164.524 and makes such a request to Business Associate, Business Associate shall provide such individual with a copy of the information contained in such Electronic Health Record in an blectronic format and, if the Individual so chooses, transmit such copy directly to an entity or person designated by the Individual. Business Associate may charge a fee to the individual for providing a copy of such information, but such fee may not exceed Business Associate's labor costs in responding to the request for the copy. The provisions of 45 CFR S 164.524, including the exceptions to the requirement to provide a copy oi pffl shall otherwise apply and Business Associate shall comply therewith as if business Associate were the o'covered entity," as such term is defined in HIPAA. At Covered Entify's request, Business Associate shall provide Covered Entity with a copy of an Individual's PHI maintained in an Electronic Health Record in an electronic format and in a time and manner designated by Covered Entity in order for Covered Entity to comply with 45 CFR $ 164.524, as amended by the HITECH Act' c. Amendment of PHI. Business Associate agrees to make any amendment(s) to PHI in a Designated Record Set that Covered Entity directs or agrees to pursuant to 45 CFR $ 164.526 at the request of Covered Entity or an Individual, and in the time and manner designated by Covered Entity. d. Accounting Rights. This Section 5.d is subject to Section 5.e below. Business Associate shall make available to Covered Entity, in response to a request from an Individual, information required for an accounting of disclosures of PHI with respect to the Individual, in accordance with 45 CFR $ 164.528, incorporating exceptions to such accounting designated under such regulation. Such accounting is limited to disclosures that were made in the six (6) years prior to the request and shall not include any disclosures that were made prior to the compliance date of the HIPAA Regulations. Business Associate shall provide such information as is necessary to provide an accounting within ten (10) days of Covered Entity's request. Such accounting must he provided without cost to the Individual or to Covered Entity if it is the first accounting requested by an Individual within any six (6) month period; however, a reasonable, cost-based fee may be charged for subsequent accountings during that period if Business Associate informs Covered Entity and Covered Entity informs the Individual in advance of the fee, the Individual is afforded an opportunity to withdraw or modift the request and charging such fee is not otherwise contrary to law. Such accounting obligations shall survive termination of this Agreement and shall continue as long as Business Associate maintains PHI. e. Accounting of Disclosures of Elecffonic Health Records. The provisions of this Section 5.e shall be effective on the date specified in the HITECH Act. If Business Associate is deemed to use or maintain an Electronic Health Record on behalf of Covered Entity, then, in addition to complying with the requirements set forth in Section 5.d above, Business Associate shall maintain an accounting of any Disclosures made through such Electronic Health Record for Treatment, Payment and Health Care Operations, as applicable. Such accounting shall comply with the requirements of the HITECH Act. Upon request by Covered Entity, Business Associate shall provide such accounting to Covered Entity in the time and manner specified by Covered Entity and in compliance with the HITECH Act. Alternatively, if Covered Entity responds to an Individual's request for an accounting of Disclosures made through an Electronic Health Record by providing the requesting Individual with a list of all business associates acting on behalf of Covered Entity, then Business Associate shall provide such accounting directly to the requesting Individual in the time and manner specified by the HITECH. Act. Page 4 of 10 Agreement No. l6-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1132 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) f. Aglqement to_Restrict Disclosqfg. If Covered Entity is required to comply with a restriction on the Discloiuie of PHI pursuant to Section 13405 of the HITECH Act, then Covered Entity shall, to the extent necessary to comply with such restriction, provide written notice to Business Associate of the name ofthe Individual requ"iting the restriction and the PHI affected thereby. Business Associate shall, upon receipt of such notification, not Disclose the identified PHI to any health plan for the purposes of carrying out Payment or Health Care Operations, except as otherwise required by law. Covered Entity shall aiso notify Business Associate of any other restriction to the Use or Disclosure of PHI that Covered Entity has agreed to in accordance with 45 CFR g 164.522. 6. &:muneration and Marketing. a. Remuneration for PHI. This Section 6.a shall be effective with respect to exchanges of PHI occuning six (6) months after the date of the promulgation of final regulations implementing the provisions of Section 13405(d) of the HITECH Act. On and after such date, Business Associate agrees that it shall not, directly or indirectlyo receive remuneration in exchange for any PHI of Covered Entity except as otherwise permitted by the HITECH Act. b. Limitations on Use of PHI for Marketing PurpQres. Business Associate shall not Use or Disclose PHI for the purpose of making a communication about a product or service that encourages recipients of the communication to purchase or use the product or service, unless such communication: (I) complies with the requirements of subparagraph (i), (ii) or (iii) of paragraph (1) of the definition of marketing contained in 45 CFR $ 164.501, and (2) complies with the requirements of subparagraphs (A), (B) or (C) of Section Ba06@)(2) of the HITECH Act, and implementing regulations or guidance that may be issued or amended from time to time. Covered Entity agrees to assist Business Associate in determining if the foregoing requirements are met with respect to any such marketing communication. 7. Governmental Access to Records. Business Associate shall make its internal practices, books and records relating to the Use and Disclosure of PHI available to the Secretary for purposes of determining Covered Entity's compliance with the HIPAA Regulations and the HITECH Act. Except to the extent prohibited by law, Business Associate agrees to notifr Covered Entity of all requests served upon Business Associate for information or documentation by or on behalf of the Secretary. Business Associate shall provide to Covered Entity a copy of any PHI that Business Associate provides to the Secretary concurrently with providing such PHI to the Secretary. 8. Minimurn Necessary. To the extent required by the HITECH Act, Business Associate limit its Use, Disclosure or request of PHI to the Limited Data Set or, if needed, to the minimum necessary to accomplish the intended Use, Disclosure or request, respectively. Effective on the date the Secretary issues guidance on what constitutes "minimum necessary" for purposes of the HIPAA Regulations, Business Associate shall limit its Use, Disclosure or request of PHI to only the minimum necessary as set forth in such guidance. 9. State Privacy Laws. Business Associate shall comply with state laws to extent that such state privacy laws are not preempted by HIPAA or the HITECH Act. Page 5 of l0 Agreement No. l6-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1133 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 10. Termination. a. Breach by Business Aslqciate. If Covered Entity knows of a pattern of activity or practice of Business associate ihat constitutes a material breach or violation of Business Associate's bbligations under this Agreement, then Covered Entity shall promptly notiff Business Associate' With respict to such breach oiviolation, Business Associate shall take reasonable steps to cure such breach or end such violation, if possible. If such steps are either not possible or are unsuccessful, upon wriffen notice to Business Associate, Covered Entity may terminate its relationship with Business Associate. b. Breach by Covered EntE. If Business Associate knows of a pattern of activity or practice of Covered Entity that constitutes a material breach or violation of Covered Entity's obligations under this Agreement, then Business Associate shall promptly notiff Covered Entity. With respect to such breach or violation, Covered Entity shall take reasonable steps to cure such breach or end such violation, if possible. If such steps are either not possible or are unsuccessful, upon written notice to Covered Entity, Business Entity may terminate its relationship with Covered Entity. c. Automatic Termlgation. This Agreement will automatically terminate, without any further action by the parties hereto, at such time as there are no longer any Service Agreements by and between the parties hereto. d. Effect of Termination. Upon termination of this Agreement for any reason, Business Associate shall either return or destroy all PHI, as requested by Covered Entity, that Business Associate or its agents or subcontractors still maintain in any form, and shall retain no copies of such PHL If Covered Entity requests that Business Associate return PHI, such PHI shall be returned in a mutually agreed upon format and timeframe. If Business Associate reasonably determines that return or destruction is not feasible, Business Associate shall continue to extend the protections of this Agreement to such PHI, and limit further uses and disclosures of such PHI to those purposes that make the return or destruction of such PHI not feasible. If Business Associate is asked to destroy the PHI, Business Associate shall destroy PHI in a manner that renders the PHI unusable, unreadable or indecipherable to unauthorized persons as specified in the HITECH Act. 1 1. Amendment. The parties acknowledge that state and federal laws relating to data security and privacy are rapidly evolving and that amendment of this Agreement may be required to ensure compliance with such developments. The parties specifically agree to take such action as is necessary to implement any new or modified standards or requirements of HIPAA, the HIPAA Regulations, the HITECH Act and other applicable laws relating to the security or confidentiality of PHI. Upon the request of Covered Entity, Business Associate agrees to promptly enter into negotiation concerning the terms of an amendment to this Agreement incorporating any such changes. 12. No Thile! Pa4v Beneficiaries. Nothing express or implied in this Agreement is intended to confer, nor shall anything herein confer, upon any person other than Covered Entity, Business Associate and their respective successors or assigns, any rights, remedies, obligations or liabilities whatsoever. 13. Effect on Underlying Arrangement. In the event of any conflict between this Agreement and any underlying alrangement between Covered Entity and Business Associate, the terms of this Agreement shall control. 14. Survival. The provisions of this Agreement shall survive the termination or expiration of any underlying arrangement between Covered Entity and Business Associate. Page 6 of 10 A.greement No. l6-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1134 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 15. Interpretatipn. This Agreement shall he interpreted as broadly as necessary to implement and comply with HIPAA, the HIPAA Regulations and the HITECH Act. The parties agree that any ambiguity in this Agreement shall be resolved in favor of a meaning that complies and is consistent with such laws. 16. Governin&Law. This Agreement shall be construed in accordance with the laws of the State of Florida. 17. Notices. All notices required or permitted under this Agreement shall be in writing and sent to the other party as directed below or as otherwise directed by either party, from time to time, by written notice to the other. All such notices shall be deemed validly given upon receipt of such notice by certified mail, postage prepaid, facsimile transmission, e-mail or personal or courier delivery: If to Covered Entity: Collier County Government Center 3311 Tamiami Trail E. Naples, FL 34112 Attn: Risk Management Director Telephone: 239 -252-8461 Facsimile: 239 -252-8048 If to Business Associate: Naples Physician Hospital Organization d/b/a Community Health Partners 851 Fifth Avenue North. Suite 201 Naples, Florida 34102 Attention: Kathy Jardone, Chief Operating Officer Telephone: 239 -659 -7 7 00 Facsimile : 239 -659 -7 7 99 Email: kjardone@chealthpartners.com 18. Indemnification. The Business Associate shall indemnifi and hold harmless Covered Entity and any of Covered Entity's affrliates, directors, officers, employees and agents from and against any claim, cause of action, liability, damage, cost or expense (including reasonable attorney's fees) arising out of or directly relating to any non-permitted disclosure of Protected Health Information or other breach of this Agreement by Business Associate or any affiliate, director, officer, employee, agent or subcontractor of Business Associate. 19. Miscellaneous. a. Severability. In the event that any provision of this Agreement is adjudged by any court of competent jurisdiction to be void or unenforceable, all remaining provisions hereof shall continue to be binding on the parties hereto with the same force and effect as though such void or unenforceable provision had been deleted. b. Waiver. No failure or delay in exercising any right, power or remedy hereunder shall operate as a waiver thereof; nor shall any single or partial exercise of any right, power or remedy hereunder preclude any other further exercise thereofor the exercise ofany other right, power or remedy. The rights provided hereunder are cumulative and not exclusive of any rights provided by law. Page 7 of l0 Agleement No. l6-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1135 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) c. Entire Agreement. This Agreement constitutes the entire agreement between the parties hereto relating to the subject matter hereof, and supercedes any prior or contemporaneous verbal or written agreements, communications and representations relating to the subject matter hereof. d. Countegrarts. Facsimile. This agreement may be signed in two or more counterparts, each of which shall be deemed an original and all of which taken together shall constitute one and the same instrument. A copy of this Agreement bearing a facsimile signature shall be deemed to be an orieinal. (signature page to follow) Page 8 of 10 Agreement No. 16-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1136 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) IN WITNESS WHEREOF, the parties hereto have caused this Agreement to be signed as of the date first set forth above. COVERED ENTITY: BOARD OF COLINTY COMMISSIONERS OF COLLIER COLINTY, FLOzuDA alker, Director of Risk Management BUSINESS ASSOCIATE: Naples Physician Hospital Organization Print Name: Print Name: As to Form and Legality: Page 9 of 10 Agreement No. 16-6646 "Onsite Health Advocacy Coaching Services Print Name: Signature ssistant CountyAttorney 16.E.4.a Packet Pg. 1137 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) EXIIIBIT A The services to be performed by Business Associate require Business Associate to access, create and use pHI on behalf of covered Entity in accordance with Agreement No. 16-6646 "onsite Health Advocacy Coaching Services"' Page 10 of l0 Agr..;.nt No. l6-6646 "Onsite Health Advocacy Coaching Services 16.E.4.a Packet Pg. 1138 Attachment: 16-6646 NaplesPhysician_Contract (10171 : OnSite Health Advocacy) 16.E.4.bPacket Pg. 1139Attachment: 16-6646 NaplesPhysician_Amend#1_VendorSigned (10171 : OnSite Health Advocacy) 16.E.4.bPacket Pg. 1140Attachment: 16-6646 NaplesPhysician_Amend#1_VendorSigned (10171 : OnSite Health Advocacy)