TDP-2018 Minor Update
Collier Area Transit
Transit Development Plan (TDP)
2018 Minor Update
Prepared by:
Public Transit and Neighborhood Enhancement Division
3299 Tamiami Trail East, Suite 103
Naples, Florida 34112
(239) 252-7777
Contents
Section 1 - INTRODUCTION .................................................................................................................... 1-1
Report Organization ........................................................................................................................... 1-2
Section 2 - FIXED ROUTE SERVICE IMPROVEMENTS IMPLEMENTATION............................................... 2-1
Route Changes and Improvements .................................................................................................... 2-2
Fare Changes .................................................................................................................................... 2-18
Capital Equipment and Facility Changes and Improvements .......................................................... 2-20
Collier Area Transit Operations and Administration Facility (CAT Ops)........................................... 2-22
Bus Shelter Construction ................................................................................................................. 2-24
Shelter design for 15 shelters were completed in FY2017 with construction planned for fiscal year
2018. The construction of the shelters will consist of the shelter infrastructure, bench, bike rack,
and boarding and lighting pad. ........................................................................................................ 2-24
Customer Marketing ........................................................................................................................ 2-24
Section 3 REVISIONS TO THE IMPLEMENTATION PLAN ......................................................................... 3-1
Section 4 Goals, Objectives, Initiative .................................................................................................... 4-1
Section 5 Tenth Year Transit Implementation Plan ............................................................................... 5-1
Section 6 Financial Plan.......................................................................................................................... 6-1
COSTS AND REVENUES SUMMARY .................................................................................................... 6-5
Section 7 Farebox Recovery Report ....................................................................................................... 7-1
Current Farebox Recovery Ratio ........................................................................................................ 7-1
Prior Year Fare Studies and Changes ................................................................................................. 7-1
Collier Area Transit – Transit Development Minor Update 1-1 | P a g e
- INTRODUCTION
Collier Area Transit Mission “Collier Area Transit (CAT) is committed to providing safe, accessible and
courteous public transportation services to our customers.” SECTION 1 INTRODUCTION Collier Area
Transit (CAT) operates under the supervision of the Collier County Public Transit & Neighborhood
Enhancement Division (PTNE) for the Collier County Public Services Department. CAT serves as the public
transit provider for Collier County, serving the Naples, Marco Island, and Immokalee areas.
According to the Rule 14-73.001, Florida Administrative Code, F.A.C., Transit Development Plans (TDPs)
are required for grant program recipients pursuant to Section 341.052, Florida Statutes (F.S.). A TDP shall
be the provider’s planning, development, and operational guidance document, based on a ten-year
planning horizon covering the year in which funding is sought through the nine subsequent years. A TDP
or an annual update shall be used in developing the Florida Department of Transportation (FDOT) Five-
Year Work Program, the Transportation Improvement Program, and the Department’s Program and
Resource Plan. A TDP shall be adopted by a provider’s governing body. Rule 14 -73.001, F.A.C., sets forth
the requirements for the TDP Annual Update, as stated verbatim below:
14-73.001 Public Transit (4) Annual Update. Annual updates shall be in the form of a progress report on
the ten-year implementation program, and shall include:
a. Past year’s accomplishments compared to the original implementation program;
b. Analysis of any discrepancies between the plan and its implementation for the past year and
steps that will be taken to attain original goals and objectives;
c. Any revisions to the implementation program for the coming year;
d. Revised implementation program for the tenth year;
e. Added recommendations for the new tenth year of the updated plan;
f. A revised financial plan; and
g. A revised list of projects or services needed to meet the goals and objectives, including projects
for which funding may not have been identified.
This report is an Annual Update for the Collier County TDP, meeting all the Rule 14 -73.001, F.A.C.,
requirements listed above.
Collier Area Transit – Transit Development Minor Update 1-2 | P a g e
Report Organization
This report is organized into seven major sections (including this introduction). The remainder of this
section provides an overview of this Transit Development Plan Annual Update.
Section 2: Fixed Route Service Improvements Implementation provides a review of the past year’s
implementation actions and describes improvements made to the fixed route services and facilities since
the last annual progress report. This section partially addresses Rule 14-73.001, Florida Administrative
Code (FAC), (4) (a) Past year’s accomplishments compared to the original implementation program;
Section 3: Revisions to Implementation Program provides a review of the past year’s accomplishments
compared to the original implementation plan. It also provides an analysis of the discrepancies between
the 2010 Major Transit Development Plan and its implementation in the past two years and any revisions
to the steps that will be taken to attain the original goals and objectives. This section addresses Rule 14-
73.001, F.A.C., (4)(a), past year’s accomplishments compared to the original implementation program;
and Rule 14-73.001, F.A.C., (4)(c), any revisions to the implementation program for the coming year;
Section 4: Status of Goals and Objectives provides the status of the goals and objectives, including a
revised list of projects or services needed to meet the goals and objectives, which include projects with
funding that, may not have been identified. This section addresses Rule 14-73.001, F.A.C. (4) (b) Analysis
of any discrepancies between the plan and its implementation for the past year and steps that will be
taken to attain original goals and objectives;
Section 5: Tenth Year Transit Implementation provides recommendations for the new tenth year of the
updated plan with any revisions or additions to the goals, objectives, and implementations. This section
addresses both Rule 14-73.001, F.A.C. (4) (d) Revised implementation program for the tenth year; and
Rule 14-73.001, F.A.C. (4) (e) Added recommendations for the new tenth year of the updated plan;
Section 6: Financial Plan provides the revised financial plan of how the transit improvements will be
funded, with stated cost and revenue assumptions. This section will include a cost and revenue summary.
This section addresses both Rule 14-73.001, F.A.C. (4) (f) A revised financial plan; and Rule 14-73.001,
F.A.C. (4) (g) A revised list of projects or services needed to meet the goals and objectives, including
projects for which funding may not have been identified; and,
Section 7: Farebox Recovery Report provides the implementation plan describing strategies for the next
fiscal year. This section addresses the requirements of Section 341.071, Florida Statutes, regarding
Farebox recovery impacts. 1-2
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- FIXED ROUTE SERVICE IMPROVEMENTS IMPLEMENTATION
This section provides a review of the past fiscal year’s implementation actions and describes
improvements made to the fixed route services and facilities since the last annual progress report. As
displayed in Table 2-1, individual route ridership for the preceding 5 years.
Table 2-1
Collier Area Transit (CAT) Ridership Summary FY 2013 - FY2017
(depicted in Figure 2-1)
FY13 FY14 FY15 FY16 FY17
Route 6 33,357 21,803
Route 11 131,376 127,061 121,944 111,407 100,116
Route 12 143,387 126,152 114,177 107,315 88,686
Route 13 107,949 93,922 94,164 79,854 72,049
Route 14 95,002 80,893 78,931 65,531 59,935
Route 15 152,321 131,958 126,169 113,238 104,016
Route 16 93,852 81,815 67,212 56,673 53,053
Route 17 79,460 68,547 64,710 52,401 49,053
Route 18 57,027 52,255 49,663 36,041 31,141
Route 19 137,307 100,620 95,805 67,502 60,816
Route 20 4,867 14,804 10,133 12,059
Route 21 46,174 36,198 18,463 13,528 9,756
Route 22 64,425 54,444 49,117 47,234 51,655
Route 23 56,278 47,123 41,622 42,653 42,338
Route 24 83,665 72,555 65,927 56,206 50,742
Route 25 57,388 57,466 47,483 38,367 33,777
Route 26 2,792 8,775 8,955 6,467
Route 27 16,374 27,114 27,530
Route 28 22,683 23,189
Route 29 318
Route 121 22,326 21,059 18,763 17,146 19,693
Collier Area Transit Ridership FY 13 - FY 17
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Route Changes and Improvements
The 2016-2025 TDP Major Update was adopted on June 23, 2015. Collier County Board of County
Commissioners have contracted with Keolis Transit America Inc., to provide fixed ro ute and paratransit
services until March 2016. In October 2015 Collier County Board of County Commissioners entered into
contract with MV Transportation and MTM Inc., to provide Operation and Administrative services for five
(5) years with the option of three (3) one (1) year extensions. The start date for the service was agreed
upon for March 26, 2016 after the Keolis contract expired. MV Transportation and MTM Inc. have been
coordinating on providing operations and administrative functions for CAT for 2 years.
Collier Area Transit has experienced similar declines as the national trend, the reasons for the decline has
been researched both by American Public Transportation Association (APTA) in a publication named
Understanding the Recent Ridership Changes and Center of Urban Research (CUTR) has published a similar
study named Transit in the 2000s: Where Does It Stand and Where Is It Headed? both describe many
factors that are attributed to the declined ridership nationwide such as:
• Evolving Environments- Increase availability of autos for lower income quintile.
• Markets- Dispersion passengers that have had to move further from transit for economic reasons.
• Competing Modes –
o Fuel Pricing has always had an impact on Transit Ridership, Figure 1-1 shows the direct
correlation with CAT.
o TNC’s time competitiveness while specific data regarding the exact impact to transit is
unknown.
• Land Development encouraging single occupancy vehicles
Figure 1-1
Compares fuel price to Annual Ridership
0.00
1.00
2.00
3.00
4.00
5.00
0
500,000
1,000,000
1,500,000
FY06 FY07 FY08 FY09 FY10 FY11 FY12 FY13 FY14 FY15 FY16
AXIS TITLE
Ridership Compared to Fuel and Registered Vehicles
Riderhsip Avg Gas Price
Registered Vehicles 2 per. Mov. Avg. (Riderhsip)
2 per. Mov. Avg. (Avg Gas Price)
Collier Area Transit – Transit Development Minor Update 2-3 | P a g e
As part of as in initiative to better understand Collier County Residents use or non-use of CAT a survey
was distributed via social media and utility bill mailers, 457 residents participated in the survey. Below
you have a few question from the survey:
Are you aware that Collier County has a public transit system?
Would you or anyone in household use CAT?
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If you answered no, please tell us why
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What Service improvements would it take to get you to change your mind to use CAT?
This survey was very insightful and the responses have been used as part of route modifications in fiscal
FY18 and will be used for future planning.
Collier Area Transit – Transit Development Minor Update 2-6 | P a g e
Figure 2-1 Collier Area Transit Ridership
The following paragraphs provides a description of the system routes and identifies any changes made to
the routes since the last TDP update.
Route 6 was eliminated in FY15.
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
Route 6 ROUTE 11 ROUTE 12 ROUTE 13 ROUTE 14 ROUTE 15 ROUTE 16
ROUTE 17 ROUTE 18 ROUTE 19 ROUTE 20 ROUTE 21 ROUTE 22 ROUTE 23
ROUTE 24 ROUTE 25 ROUTE 26 ROUTE 27 ROUTE 28 ROUTE 121
CAT Ridership FY 2013 -FY2017
Collier Area Transit – Transit Development Minor Update 2-7 | P a g e
Figure 2-2
Ridership by Year for Route 11
Figure 2-2 Route 11 is one of our highest performing routes.
Route 11 runs from the Intermodal Transfer Facility at the government complex along US 41 to Immokalee
Road and then south back to the Transfer Station. Route 11 continues to provide fixed route service seven
(7) days a week. Route 11 connects on Immokalee Road with the routes 12, 27 and LinC route, LinC is
operated by LeeTran in Lee County Florida. This implemented connection allows passengers from both
counties to travel to and from Fort Myers and Naples utilizing the fixed route systems.
Modifications: None
Figure 2-3
Ridership by Year for Route 12
131,376 127,061 121,944
111,407
100,116
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
FY13 FY14 FY15 FY16 FY17
ROUTE 11
143,387
126,152
114,177 107,315
88,686
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
FY13 FY14 FY15 FY16 FY17
ROUTE 12
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Route 12 runs from the Intermodal Transfer Facility at the government complex along Airport Road to
Immokalee Road and then south back to the Transfer Station via Airport Road. Route 12 continues to
provide fixed route service seven (7) days a week. Route 12 connects on Immokalee Road with the routes
11, 27 and LinC route, LinC is operated by LeeTran in Lee County Florida. This implemented connection
allows passengers from both counties to travel to and from Fort Myers and Naples utilizing the fixed route
systems.
Modifications: None
Figure 2-4
Ridership by Year for Route 13
Route 13 currently serves the south/east Naples area, includes Naples Community Hospital, Coastland
Center Mall, Naples Botanical and Naples Zoo. Route 13 continues to provide fixed route service seven (7)
days a week. The route has demonstrated steady ridership.
Modifications: None
107,949
93,922 94,164
79,854 72,049
0
20,000
40,000
60,000
80,000
100,000
120,000
FY13 FY14 FY15 FY16 FY17
ROUTE 13
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Figure 2-5
Ridership by Year for Route 14
Route 14 currently serves the south/east Naples area, includes Naples Community Hospital, Coastland
Center Mall, Naples Botanical and Naples Zoo. Route 14 continues to provide fixed route service seven (6)
days a week. The route has demonstrated steady ridership consistent with a maturing fixed route service.
Modifications: None
Figure 2-6
Ridership by Year for Route 15
Figure 2-6. Route 15 is one of our highest performing routes.
Route 15 serves the Golden Gate City area making connections at both CAT Ops and Intermodal Transfer
Facility. Route 15 continues to provide fixed route service seven (7) days a week. The route has
demonstrated steady ridership consistent with a maturing fixed route service.
Modifications: None.
95,002
80,893 78,931
65,531 59,935
0
20,000
40,000
60,000
80,000
100,000
FY13 FY14 FY15 FY16 FY17
ROUTE 14
152,321
131,958 126,169
113,238 104,016
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
FY13 FY14 FY15 FY16 FY17
ROUTE 15
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Figure 2-7
Ridership by Year for Route 16
Route 16 serves the Golden Gate City area making connections at both CAT Ops and Intermodal Transfer
Facility. Route 16 provides fixed route service six (6) days a week.
Modifications: None
Figure 2-8
Ridership by Year for Route 17
Route 17 serves the east Naples area making connections at Intermodal Transfer Facility. The last two
trips on this route were deviated through Naples Manor on Mondays through Saturdays to provide service
to Lely High School. This route has demonstrated steady ridership consistent with a maturing fixed route
service. Route 17 provides fixed route service seven (7) days a week.
Modifications: None
93,852
81,815
67,212
56,673 53,053
0
20,000
40,000
60,000
80,000
100,000
FY13 FY14 FY15 FY16 FY17
ROUTE 16
79,460
68,547 64,710
52,401 49,053
0
20,000
40,000
60,000
80,000
100,000
FY13 FY14 FY15 FY16 FY17
ROUTE 17
Collier Area Transit – Transit Development Minor Update 2-11 | P a g e
Figure 2-9
Ridership by Year for Route 18
Route 18 serves the east Naples area making connections at Intermodal Transfer Facility. This route has
demonstrated steady ridership consistent with a maturing fixed route service. Route 18 provides fixed
route service six (6) days a week.
Modifications: None
Figure 2-10
Ridership by Year for Route 19
Route 19 currently serves the Immokalee to Naples and the other way around making connections at
Intermodal Transfer Facility and Immokalee Health Department. Route 19 provides fixed route service
seven (7) days a week. A reduction in revenue hours occurred during the fiscal year 2016 to create route
28. Route 28 and Route 19 have the same origin and destination but travel on different roads.
Modifications: None
57,027
52,255 49,663
36,041
31,141
0
10,000
20,000
30,000
40,000
50,000
60,000
FY13 FY14 FY15 FY16 FY17
ROUTE 18
137,307
100,620 95,805
67,502 60,816
0
20,000
40,000
60,000
80,000
100,000
120,000
140,000
160,000
FY13 FY14 FY15 FY16 FY17
ROUTE 19
Collier Area Transit – Transit Development Minor Update 2-12 | P a g e
Figure 2-11
Ridership by Year for Route 20
Route 20 serves the Pine Ridge Road area making connections at CAT Ops. Route 20 provides fixed route
service seven (7) days a week, for a limited number of hours throughout the day.
Modifications: None
Figure 2-12
Ridership by Year for Route 21
Route 21 serves as the Marco Island circulator. Route 21 provides fixed route service seven (7) days a
week, for a limited number of hours during the day.
Modifications: None
4,867
14,804
10,133
12,059
0
5,000
10,000
15,000
20,000
FY14 FY15 FY16 FY17
ROUTE 20
46,174
36,198
18,463
13,528
9,756
0
10,000
20,000
30,000
40,000
50,000
FY13 FY14 FY15 FY16 FY17
ROUTE 21
Collier Area Transit – Transit Development Minor Update 2-13 | P a g e
Figure 2-13
Ridership by Year for Route 22
Route 22 serves as an Immokalee Circulator. Route 22 provides fixed route service seven (7) days a week.
Modifications: In FY2017 Future route modification were planned and presented through public
meetings, social media and door mailers.
Figure 2-14
Ridership by Year for Route 23
Route 23 serves as an Immokalee Circulator. Route 23 provides fixed route service six (6) days a week.
Modifications: In FY2017 Future route modification were planned and presented through public
meetings, social media and door mailers.
Figure 2-15
64,425
54,444
49,117 47,234 51,655
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
FY13 FY14 FY15 FY16 FY17
ROUTE 22
56,278
47,123
41,622 42,653 42,338
0
10,000
20,000
30,000
40,000
50,000
60,000
FY13 FY14 FY15 FY16 FY17
ROUTE 23
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Ridership by Year for Route 24
Route 24 serves the south Naples/ Charlee Estates area. Route 24 provides fixed route service seven (7)
days a week.
Modifications: In FY2017 as part of a request from a community planning was conducted for future route
modification .
Figure 2-16
Ridership by Year for Route 25
Route 25 serves the Golden Gate Parkway and Goodlette-Frank Road corridors. Route 25 provides fixed
route service seven (7) days a week, limited service on Sunday.
Modifications: None
83,665
72,555 65,927
56,206 50,742
0
20,000
40,000
60,000
80,000
100,000
FY13 FY14 FY15 FY16 FY17
ROUTE 24
57,388 57,466
47,483
38,367 33,777
0
10,000
20,000
30,000
40,000
50,000
60,000
70,000
FY13 FY14 FY15 FY16 FY17
ROUTE 25
Collier Area Transit – Transit Development Minor Update 2-15 | P a g e
Figure 2-17
Ridership by Year for Route 26
Figure 2-17 shows ridership trends on Routes 26.
Route 26 serves the Pine Ridge Rd and Golden Gate City area, includes Naples blvd and Clam Pass Park.
Route 26 provides fixed route service seven (7) days a week, limited hours throughout the day.
Modifications: None
Figure 2-18
Ridership by Year for Route 27
Route 27 is a route that serves Collier Blvd (951) and Immokalee Rd, includes Sun n Fun Lagoon and
connection with 11,12, and LinC at creek side super stop. Route 27 provides fixed route service seven (7)
days a week.
Modifications: None
Figure 2-19
2,792
8,775 8,955
6,467
0
2,000
4,000
6,000
8,000
10,000
FY14 FY15 FY16 FY17
ROUTE 26
16,374
27,114 27,530
0
5,000
10,000
15,000
20,000
25,000
30,000
FY15 FY16 FY17
ROUTE 27
Collier Area Transit – Transit Development Minor Update 2-16 | P a g e
Ridership by Year for Route 28
Route 28 is a route that serves Oil Well Rd and Everglades Blvd, a reduction in service hours to Route 19
occurred to create Route 28. Route 28 and Route 19 origin and destination are the same but travel on
different road ways.
Modifications: None
Figure 2-20
Ridership by Year for Route 29
Route 29 CAT partnered with Collier County Parks and Recreation, the Florida Department of
Transportation and the Collier County Tourist Development Council to offer a beach trolley. The trolley
operated from 9 a.m. to 3 p.m. daily starting Saturday, Feb. 4, 2017 through Sunday, May 28, 2017. The
trolley started at the North Collier Regional Park Administration Building. The trolley ran every 60 minutes
and served Vanderbilt Beach, Delnor-Wiggins Pass State Park and Conner Park.
Modifications: New Route
22,683 23,189
0
5,000
10,000
15,000
20,000
25,000
FY16 FY17
ROUTE 28
318
0
50
100
150
200
250
300
350
FY17
ROUTE 29
Collier Area Transit – Transit Development Minor Update 2-17 | P a g e
Figure 2-21
Ridership by Year for Route 121
Route 121 Express route that serves the area of Immokalee and Marco Island. Early morning trip from
Immokalee to Marco Island and an afternoon trip from Marco Island to Immokalee area. This route has
demonstrated steady ridership.
Modifications: None
22,326 21,059
18,763 17,146
19,693
0
5,000
10,000
15,000
20,000
25,000
FY13 FY14 FY15 FY16 FY17
ROUTE 121
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Fare Changes
Resolution 2013-28 was amended by the Board of County Commissioners on April 28, 2015, which
modified the fixed route fee schedule. The Board of County Commissioners approved fares are shown in
Table 2-2. Changes made to the fare structure included the establishment of a Summer Paw Pass Program
and a Corporate Employee Discount Pass Program as description below.
As part of the Major Update of the Transit Development Plan is was recommended to complete A Fare
Study for both Fixed Route and Paratransit to ensure that fares are fair and reasonable. As of FY2017 the
study has commenced and will be completed in FY2018.
Summer Paw Pass Program
Summer Paw Pass was established to ensure that students have access to affordable transportation to
broaden their accessibility to libraries, parks, museums and summer internships, employment
opportunities and gain familiarity with the transit system. Students age 17 and under are eligible for the
paw pass. It is valid from June 1 each year through August 31 to coincide with summer break.
Corporate Employee Discount Transit Pass Program
PTNE implemented the corporate discount program for employers with an employment base of 300 or
more employees working in Collier County. The program will benefit such employees by providing a
reduced stress transportation option, as well as lowering their monthly costs to travel to work. According
to information gained for the development of the Transit Development Plan (TDP), there are over 35
businesses and organizations with an employment base ranging from 300 to 5,000 employees. The
program is provided to both Private and Public Employers.
Collier Area Transit – Transit Development Minor Update 2-19 | P a g e
Table 2-2
Fare Structure
There were no additional fare changes made since the last TDP update.
Collier Area Transit – Transit Development Minor Update 2-20 | P a g e
Capital Equipment and Facility Changes and Improvements
There are currently two (2) passenger transfer stations and five (5) passenger transfer points provided on
the CAT system as shown on Figure 2-20. The two transfer stations are located at the Intermodal Transfer
Facility at the government complex and the CAT Radio Road Operations facility. Other transfer point
locations include: Walmart Plaza; Pine Ridge and Goodlette-Frank Rd (Magnolia Square Plaza); Coastland
Center; Creekside (Immokalee Road); and the Health Department in Immokalee.
CAT’s principal passenger transfer station is located on the Intermodal Transfer Facility at the government
complex. Grants were awarded for the design and construction of a permanent multimodal passenger
transfer station at the Government Center which was completed in 2013. The secondary Transfer station
is located at the Radio Road Operations Facility. Improvements to Radio Road Operations Facility was
designed in phases. Phase 1 was completed in January 2016 and consisted of a Fuel station, rehabbing
the maintenance garage, installation of an elevator in the Operations Building, improvements to the
Customer Service reception desk, constructing passenger restrooms and reconstruction of existing
employee restrooms to make them ADA accessible. In February 2016 phase 2 commenced, and consisted
of the construction of a Canopy for the sawtooth bus bay, constructing a Bus Wash building and associated
equipment, and the installation of and asphalt parking lot for bus storage. Phase 2 construction was
completed in November 14th, 2017. As a separate project, a Diesel Exhaust Fluid DEF station was installed
and integrated into the recently constructed fuel station. As capital needs are identified, the design and
construction improvements at Radio Rd will be phased in as funding is obtained.
PTNE has been working diligently towards installing bus shelters throughout the County to provide an
enhanced experience for the passengers using the service. The construction of 35 ADA accessible bus
stops and 3 shelters commenced in FY2017 and was completed in early FY2018.
Collier Area Transit – Transit Development Minor Update 2-21 | P a g e
Figure 2-22
System Map
Collier Area Transit – Transit Development Minor Update 2-22 | P a g e
Figure 2-23
Route 29 Beach Trolley
Collier Area Transit Operations and Administration Facility (CAT Ops)
Collier County purchased a ten-acre site at 8300 Radio Road, Naples, Florida in 2007. The property is
located on the south side of Radio Road, a short distance west of the Radio Road/ Davis Boulevard
intersection. When this property was purchased, Collier County intended to use the site for all CAT
operations including a passenger transfer station. However, due to zoning restrictions, only the CAT
Operations and Administration uses were approved and implemented when the facility opened.
Collier County was granted a conditional use to allow the facility to serve as a secondary transfer center
in March 2010. Minor improvements were completed in January 2011 (portable restrooms, signage and
striping, and construction of steps) with local funding so that transfer activities could take place at the
facility, but many more upgrades are still necessary to allow the facility to serve as a true transit transfer
site. Since January 2, 2011, CAT Routes 15, 16, 19, 20, and 25 connect at the Radio Road site.
In July 2011, a permanent generator was installed at the Radio Road facility to allow operations to be
maintained in the event of a power outage. CAT was awarded FTA funding for design and construction of
further improvements to the existing facility. Design began in 2011 and was completed in 2013. The
project included the addition of a permanent transfer station, construction of a fueling island and bus
wash facility, construction of ADA compliant restrooms, and other necessary improvements to enhance
existing operations, safety, and security. Additionally, the project included elements to upgrade the
Collier Area Transit – Transit Development Minor Update 2-23 | P a g e
building and site to current ADA standards. Construction was completed in phases over several years due
to the limited funding available.
In January 2016, the following improvements were completed, including passenger restrooms and an
elevator to the administration building, construct a fuel island and saw-tooth bus bay, and to modify the
existing maintenance building to accommodate buses. Phase II improvements commenced in April 2016
and includes adding a bus wash facility, additional parking for buses and a canopy over the saw-tooth bus
bay. These improvements were completed in November 2017
Collier Area Transit – Transit Development Minor Update 2-24 | P a g e
Bus Shelter Construction
Shelter design for 15 shelters were completed in FY2017 with construction planned for fiscal year 2018.
The construction of the shelters will consist of the shelter infrastructure, bench, bike rack, and boarding
and lighting pad.
Customer Marketing
Events Participation during FY15 (Oct 2016 - Sept 2017)
Annual Collier County Senior Expo: This event is held at the Golden Gate Community Center in February
of every year to educate seniors of Collier County about fitness programs, safety, public transportation,
gardening, pet adoptions and various other services available to them.
Try it Transit Day: This event is an element of the Collier Area Transit community outreach program and
it was held on April 2017. In order to increase public awareness CAT provides incentives to citizens of
Collier County encouraging transit usage. The target groups are choice riders who normally commute
alone by automobile, and bicyclists who do not currently utilize CAT as part of their transportation mode.
The ultimate goal is to reduce the number of vehicles on the roadways, reducing traffic congestion and
lowering greenhouse gas emissions by utilizing transit.
Immokalee Christmas Parade: In an effort to continue to educate and provide continuing outreach
to the residents of Immokalee CAT participated in the Christmas parade in December 2016. The
parade featured a float competition which Collier Area Transit “CAT” bus entered. The bus was
decorated with holiday lights and gave away holiday candies to the passersby that lined the local
streets.
Immokalee Sunflower Festival: On October 1st, 2016, to further provide information to the
community Collier Area Transit participated in the event by giving bus tours and providing
information, giveaways at a both.
Collier County Health Expo: On January 18, 2017 Collier County Human Resources hosts an event
annually to promote available Health Care, Financial, and Community resources to Collier County
employees. CAT in partnership with Commuter services participates by providing relevant
information on how to utilize the CAT System and subscription to Commuter Services.
Trucks, Trucks, Trucks: On February 17, 2017 CAT participated in an event by providing information about
public transportation and displaying a bus for children at the South Regional Library
Collier County Sheriff’s Safety Fair for Kids: On July 24, 2017 CAT participated in an event for families with
a booth to provide information on how to ride the bus.
Florida SouthWestern State College Community Resource Fare: On August 23, 2017 Collier Area
Transit provided information to college students and encourage them to utilize the bus by providing
Collier Area Transit – Transit Development Minor Update 2-25 | P a g e
them information on the health, cost savings, and environmental benefits of using the public
transportation.
Collier Area Transit – Transit Development Minor Update 3-1 | P a g e
REVISIONS TO THE IMPLEMENTATION PLAN
This section provides a comparison of accomplishments in FY 2017 to the Implementation Plan as part of
the 2015 Major Transit Development Plan (TDP). This section also provides an analysis of all discrepancies
between the 2015 Major TDP, the implementation in the past year (FY 2017), and any revisions to the
steps that will be taken to attain the original goals and objectives in future years.
Accomplishments in the Past Fiscal Year:
Bus Shelter Construction – CAT designed 15 shelters throughout Collier County. Infrastructure have been
purchased and construction will occur in fiscal year 2018.
ADA Bus Stop Improvements: CAT obtained grant funding for the design and construction of bus stop
improvements to meet ADA accessibility standards. 50 stops were designed using the grant and the
construction 35 stops has commenced and will be completed by fiscal year 2018.
New transit route: Route 29 Beach trolley was implemented to assist with beach access for the volume
of visitors and residents during seasonal months. This project was a joint effort with the Collier County
Tourist Development Council (TDC). The ridership on the route was not as anticipated due to the length
of the route. Modification were proposed for the following season.
Hurricane Irma hit Collier County on September 10th, 2017. Collier Area Transit (CAT played a role in the
pre- and post-hurricane preparedness and recovery. Prior to the storm CAT provided transportation to
resident to dialysis and other medical treatment so they would be ready during the storm. Transportation
was also provided to residents who evacuated to shelters within the community. After the hurricane
many of the evacuees had not place to return to due to damage or lack of electricity. For continued
support CAT provided vehicles to serve as cooling stations for residents and first responders. CAT was
able to restore transit service as soon as 2 days after the hurricane, free to passengers. When it was safe
to return home, CAT provided transportation from shelters but to the safety of home.
RFP 15-6424 Services Contract for the Collier Area Transit (CAT) Fixed Route and Paratransit Programs:
Previously, every five years, the County competitively bid the Management Services Contract of the Collier
Area Transit (CAT) Fixed Route and Paratransit Program. The previous contract was scheduled to expire in
October 2015 but was extended to March 2016. In order to maintain the existing level of Transit services
the Public Transit and Neighborhood Enhancement Division sought procurement of these services
through a Request for Proposal (RFP) process.
The County issued Request for proposal # 15-6424, “Management Services Contract for the Collier Area
Transit (CAT) Fixed Route and Paratransit Program,” on April 27, 2015. By consensus of the selection
committee, the recommended Scheduling & Dispatching firm for award is MTM and the recommended
Operations firm for award is MV Transportation, Inc.
Staff awarded of RFP 15-6424, Management Services Contract for the Collier Area Transit (CAT) Fixed
Route and Paratransit Programs, to Medical Transportation Management, Inc., d/b/a Southeast MTM, Inc.
Collier Area Transit – Transit Development Minor Update 3-2 | P a g e
(MTM) for Scheduling and Dispatch Services and to MV Transportation, Inc. for Transit Operation Services
for a five (5) year period with three (3) one (1) year renewal options which commenced on March 26,
2016.
Collier Area Transit – Transit Development Minor Update 4-1 | P a g e
Goals, Objectives, Initiative
Objective/
Initiative Description Implemented Assessment
Goal 1 Operate a cost effective and sustainable public transportation system that safely and efficiently meets the needs of Collier
County’s residents and visitors.
Objective 1.1 Improve efficiency, quality, and level of service to adequately serve residents and visitors while increasing the economic
vitality of transit in the county.
Initiative 1.1.1
Establish east/west corridor service, as funding
allows, by 2025 to provide alternative access to jobs,
education, and recreation.
Partial
In January 2015, Route 27 commenced
service and runs along Immokalee Road
from Collier Boulevard to Creekside
Commerce Park. Existing Route 10
provides service along Golden Gate
Parkway, Route 20&26 provides service
along Pine Ridge Rd.
Initiative 1.1.2
Establish north/south corridor service, as funding
allows, by 2025 to provide alternative access to jobs,
education, and recreation.
Partial
Route 11 (US41) and Route 12 (Airport
Pulling Rd) currently provide service
north/south. As funding becomes
available additional routes may be
established as recommended in the
TDP major update.
Initiative 1.1.3
Improve the frequency of peak weekday service to 45
minutes or better on all existing CAT routes, as
funding allows, by 2025.
No
Due to no increase in funding for
operational purposes, increased
frequency is not scheduled for
implementation. PTNE staff will
continue to seek additional funding.
Initiative 1.1.4
Evaluate the feasibility of premium transit services,
such as bus rapid transit (BRT) within the TDP
planning horizon.
No
The feasibility study for BRT has not
commenced for this update. Due to no
increase in revenues, this project was
not included in the Transit Cost Feasible
plan of the 2040 Long Range
Transportation Plan.
Collier Area Transit – Transit Development Minor Update 4-2 | P a g e
Objective 1.2 Improve and maintain the existing transit infrastructure and bus stop accessibility within Collier County.
Initiative 1.2.1 Continue to pursue funding for improvements to
existing bus stops. Ongoing
Collier County pursues funding for
improvements to bus stops on an
ongoing basis. A portion of 5307 is
dedicated to bus stop improvements
and 5339 has been applied for the
purpose of bus stop improvements.
Initiative 1.2.2 Develop a Passenger Amenities Program by 2016. Ongoing
CAT is working on developing an 5-Year
Amenities Program, to identify future
bus stop improvements and standards.
Initiative 1.2.3 Install a minimum of 10 covered, ADA-compliant,
accessible bus stop shelters per year. Ongoing
In FY17 15 shelters were designed,
construction will commence in FY18.
Initiative 1.2.4 Preserve the existing transit infrastructure
throughout the CAT service area. Ongoing
8 Shelters were rehabilitated and 45
benches were replaced in FY17. In
addition, the transit vendor is required
to pressure wash each shelter on an
annual basis, which should increase
their longevity.
Initiative 1.2.5
Coordinate with the Collier County to include bus
stop shelters design and installation during roadway
construction projects.
Ongoing
Coordination with FDOT as well Collier
County Transportation Planning occurs
regularly to evaluate potential stop
improvements in conjunction with
roadway improvements.
Initiative 1.2.6 By 2025, implement the phased recommendations
from the CAT Bus Stop ADA Assessment report Ongoing
Designs were completed for 50 stops
and construction commenced for 35
stops and will be completed by FY18
Objective 1.3 Service all current and future transit users with a focus on providing job access and allowing for a cost-effective, greener
alternative to the private automobile.
Initiative 1.3.1
Improve transit service within areas with the highest
transit orientation index, as identified in the TDP
Major Update, by 2025.
Ongoing
Collier County continues to explore
funding opportunities for expansion,
Collier Area Transit – Transit Development Minor Update 4-3 | P a g e
Initiative 1.3.2
Provide efficient transit access to major employment
centers, development corridors, and other significant
activity centers, as funding allows.
Ongoing
Collier County continues to explore
ways to expand service within existing
funding limitations.
Initiative 1.3.3
Expand transit services to areas with high
employment and dwelling unit densities, including
Golden Gate Estates and other areas located in the
eastern portion of the county, by 2025.
Ongoing
Collier County will continue to explore
funding opportunities for expansion.
Initiative 1.3.4 Increase transit ridership by one percent each year. No
Staff will continue to monitor ridership
levels and strive to increase overall
ridership by one percent each year.
Efforts such as attending/hosting
events, incorporating a Mobility
Manager position in the new vendor
contract have been made in an effort to
promote public transit.
Initiative 1.3.5
Continue coordination with groups including the
Immokalee CRA and the Bayshore Gateway Triangle
CRA on projects, including land development code
updates, the development of master plans, and
community improvements that would affect transit
service.
Partial
Staff coordinates and participates with
Collier CRA’s as plans are developed to
ensure transit is incorporated within
master plans and area improvement.
Staff has plans to work with the Growth
Management staff towards
incorporating transit in the land
development codes during Fiscal Year
2018.
Initiative 1.3.6
Coordinate with Opportunity Naples and the Greater
Naples Chamber of Commerce to be an integral part
of the future economic development implementation
plan.
Ongoing
Staff will plan to work with the
Opportunity Naples and the Greater
Naples Chamber towards incorporating
transit in the future economic
development strategy and the
implementation plan for Fiscal Year
2018.
Collier Area Transit – Transit Development Minor Update 4-4 | P a g e
Staff is participating with the Housing
Division towards their initiative to
include transit with Housing
Affordability efforts.
Initiative 1.3.7
Continue to coordinate with county and city
departments to be an important part of future
development and redevelopment plans.
Ongoing
CAT coordinates with Transportation
Planning to review site development
and redevelopment plans.
Objective 1.4 Create an interconnected transit network using multimodal transportation elements.
Initiative 1.4.1
Work with Commuter Services to identify properties
for park-and-ride lots in priority areas as identified
within the TDP Major Update and as funding is
available.
Ongoing
Collier County worked with Commuter
Services to identify county owned
properties that will allow the use of
some parking spaces as park-and-rides
(i.e. County Libraries). Park and Ride
study will be funded by Collier MP
UPWP
Initiative 1.4.2
CAT should review and propose additional regional
public transportation connections along future transit
corridors, as appropriate.
Ongoing
Since the inception and as a result of
the success of the LinC Route
connecting Lee and Collier County,
discussions have occurred regarding a
secondary route. Collier County will
continue to seek additional funding
opportunities.
Initiative 1.4.3
Encourage local governments to provide accessible
sidewalks, bus stops, and other bus stop
improvements.
Ongoing
Collier County staff currently attends
the MPO’s Bicycle and Pedestrian
Advisory Committee and the
Congestion Management Committee
(CMC) meetings and encourages
accessible sidewalks and bus stop
improvements be added as part of
every project.
Initiative 1.4.4
Coordinate public transportation connections with
existing and planned pedestrian and bicycle
pathways.
Ongoing
Collier County staff currently attends
the MPO’s Pathways Advisory
Committee (PAC) and Congestion
Collier Area Transit – Transit Development Minor Update 4-5 | P a g e
Management System/Intelligent
Transportation System Stakeholders
(CMS/ITS) committee meetings and
encourages accessible sidewalks and
bus stop improvements be added as
part of every project. In addition, staff
reviews sidewalk construction projects
for bus stops improvements needed
within the project limits.
Initiative 1.4.5 Continue to explore opportunities for additional
bicycle storage facilities around the county. No
Collier County will continue to explore
funding opportunities for additional
bicycle storage.
Initiative 1.4.6 Encourage passengers to travel with foldable bicycles
that may be transported on the fixed-route buses. No
Additional research is needed before
consideration of this initiative.
Initiative 1.4.7 Continue to explore new and innovative concepts to
accommodate bicycles on the fixed-route buses Ongoing
Collier County will continue to explore
new and inventive ways to
accommodate bicycles on the bus
Objective 1.5 Coordinate transportation services to provide cross county connections to Lee County as appropriate based on the
regional transportation and economic benefits that can be derived.
Initiative 1.5.1
Continue to evaluate how regional services can add
economic value to Collier County by increasing job
access and creating alternative routes to access
goods and services.
Ongoing
An evaluation was completed on the
2015 Major TDP update.
Initiative 1.5.2
Coordinate with LeeTran and FDOT to identify
funding sources for the expansion of cross county
public transportation services.
Ongoing
CAT and LeeTran continue to have
quarterly meetings to discuss cross-
county transportation service and
potential funding for expansion of
service.
Initiative 1.5.3 Expand transportation services to Lee County with
connections to LeeTran near Immokalee. Ongoing
As a result of the success of the LinC
Route connecting Lee and Collier
County, discussions have occurred
Collier Area Transit – Transit Development Minor Update 4-6 | P a g e
regarding a secondary route. Collier
County will continue to seek additional
funding opportunities.
Objective 1.6 Enhance the availability of transit services for tourists and seasonal residents.
Initiative 1.6.1 Designate a CAT representative to attend Collier
County Tourist Development Council (TDC) meetings. No
Staff has attended the TDC meetings to
present progression of the Beach
Trolley Route.
Initiative 1.6.2
Coordinate with the TDC to explore the potential for
using tourist development tax revenue to expand and
improve transit service for Collier County’s tourists
and visitors.
Yes
Service Development grant as well as
Tourism Development Council funds
were obtained to implement a seasonal
Beach Trolley. The Trolley commenced
service in FY17.
Initiative 1.6.3 Coordinate with the TDC to market CAT services. Ongoing
CAT has been working with the Collier
County Public Services Division to
collaborate its marketing efforts.
Ensuring that all advertising for CAT will
be done in the most effective and
efficient methods. CAT will include
coordination with the TDC to market
CAT services.
Initiative 1.6.4
Encourage the private market segment benefiting
from tourist in Collier County to help fund transit
services to this population and employees servicing
the tourist population.
No
Due to a lack of staff resources, this
initiative has not yet been
implemented.
Initiative 1.6.5 Continue to broadcast CAT television commercials
and radio advertisements. Ongoing
Television commercials and radio
advertisements have continued to be
broadcasted.
Initiative 1.6.6
Monitor ridership in coordination with marketing and
advertising efforts to determine increases
attributable to additional marketing efforts.
Ongoing
Ridership is monitored regularly and
compared to marketing efforts to
review effectiveness.
Collier Area Transit – Transit Development Minor Update 4-7 | P a g e
Initiative 1.6.7
Proceed with developing a smartphone application to
support real-time fixed-route bus locator
information.
Ongoing
Scope of work has been developed
procurement commenced in FY17 and
award will occur in FY18.
Objective 1.7 Enhance access and availability of transit information and schedules.
Initiative 1.7.1
Add numbers to bus stops to assist passengers and
CAT representatives in determining bus stop
locations and providing accurate information.
Ongoing
A new Bus Stop sign was designed to
include bus stop ID numbers.
Replacement of signs will commence in
FY18
Initiative 1.7.2
Partner with the Chamber of Commerce to develop
and disseminate a route map that depicts the
locations of major destinations, including
employment centers, apartments, and attractions.
No
This may present some challenges for
the Division’s advertising sales
program.
Initiative 1.7.3
Conduct a Travel Training Day with CAT
representatives riding the buses to share information
with passengers and teach non-users how to use the
transit system
Ongoing
The new administrative contract
included a Mobility Manager and
individual Travel Training has occurred,
an event will be planned to conduct a
larger group training
Initiative 1.7.4 Develop outreach activities to teach children how to
use public transportation. Ongoing CAT conducts outreach activities to
educate children whenever possible.
Initiative 1.7.5 Proceed with developing a smartphone application to
enable the greater dissemination of CAT information. Ongoing
Scope of work has been developed for a
smartphone application. Procurement
commenced in FY17 and contract will
be awarded in FY18
Initiative 1.7.6
Update the CAT webpage with user-friendly features
to provide easier access to route maps, trip planning,
and real-time bus location information.
Yes
CAT has updated its website to
incorporate a trip planner,
easier/quicker access to key items such
as schedules. Overall the look and
accessibility was enhanced. Collier
County main home page now has an
icon to direct you to CAT’s page. The
Collier Area Transit – Transit Development Minor Update 4-8 | P a g e
URL was also change for better
recognition and easier to remember.
Goal 2 Reduce energy demand, implement green initiatives and sustainable processes, and protect Collier County’s natural reso urces
using cost-effective and efficient technologies.
Objective 2.1 Implement innovative programs to reduce vehicle miles traveled within Collier County.
Initiative 2.1.1
Continue coordination with FDOT’s District One
Commuter Services program for the implementation
of additional commuter programs.
Ongoing
Collier County continues to coordinate
with FDOT District One’s Commuter
Services program. CAT participated in
the 2017 regional program of Try
Transit Day.
Initiative 2.1.2 Coordinate with public and private entities to
establish new park-and ride locations for commuters. Ongoing
CAT worked with Commuter Services to
identify county owned properties that
will allow the use of some parking
spaces as park-and-rides (i.e.: County
Libraries). CAT will continue this effort
to establish more park-and-ride sites.
Initiative 2.1.3
Coordinate with the Naples Pathway Coalition, the
MPO Pathways Advisory Committee, and local non-
profit and/or for-profit groups to explore the
potential for implementing a bicycle share program.
Ongoing
As bike sharing program discussions
have surfaced, CAT staff has been at the
table to coordinate as needed.
Initiative 2.1.4
Determine how Collier County can leverage
additional funding to promote and provide green
alternatives including federal funds for transit in
parks.
No
Due to current resources constraints,
this was not completed in this fiscal
year. This initiative will be considered
as funding becomes available.
Collier Area Transit – Transit Development Minor Update 4-9 | P a g e
Initiative 2.1.5
Coordinate with Collier County Driver License and
Motor Vehicle Service Centers to promote CAT fixed-
route services to persons unable to obtain a driver’s
license or with an unsafe and/or inoperable vehicle.
No
Due to a lack of staff resources, this
initiative has not yet been
implemented.
Objective 2.2 Implement environmentally-friendly operating procedures.
Initiative 2.2.1
Explore potential to transition the fleet to alternative
fuel vehicles for economic and environmental
benefits.
Ongoing
CAT is in constant communication with
the Fleet Department to analyze and
research alternative fuel
Initiative 2.2.2
Where appropriate, consider the potential to
purchase smaller vehicles to match the capacity
requirements of the new service areas.
Ongoing
A smaller vehicle was purchased to
service Marco Island to match the
capacity requirements, the vehicle is in
use. CAT will continue to evaluate
routes to determine the need of vehicle
capacity.
Initiative 2.2.3
Reduce fuel consumption by one percent each year,
as service, new sources to power vehicles, and
funding allows.
Ongoing
This initiative was developed with the
expectation that hybrid technology
would yield reductions in fuel
consumption. It appears that the
hybrids do not offer the reductions in
fuel consumption as expected. FDOT is
evaluating fuel efficiency results of
hybrids and will be issuing a report
upon completion. Collier County will
continue to monitor this initiative.
Initiative 2.2.4 Construct future CAT facilities utilizing
environmentally-friendly materials, where feasible. Ongoing Collier County will use environmentally-
friendly materials whenever possible.
Goal 3 Build meaningful partnerships that increase the visibility of CAT, promote livability, and enhance economic and social well-being.
Objective 3.1 Develop marketing strategies to increase ridership and improve the visibility of CAT.
Collier Area Transit – Transit Development Minor Update 4-10 | P a g e
Initiative 3.1.1 Participate in local job fairs to increase knowledge
about the transit system and encourage use. Ongoing CAT regularly participates in events to
promote Public Transit.
Initiative 3.1.2
Develop marketing materials and programs to
demonstrate the value and role of transit in regional
carbon emissions reduction.
Yes
CAT developed a flyer describing the
benefits of utilizing Public
Transportation which included
economic, health and environmental
benefits.
Initiative 3.1.3
Distribute transit service information and user-
friendly brochures to at least 25 percent of
businesses within ¼-mile of existing transit routes
prior to initiating the next TDP Major Update.
No
Once the brochure is developed
distribution will commence. Marketing,
Events and Sales coordinator will be
tasked with ensuring any
communication/brochures are
distributed.
Initiative 3.1.4
Continue the CAT public relations campaign, including
commercial and radio advertisements, designed to
promote transit ridership and sustainability.
Ongoing Commercial and Radio advertisements
have continued to be broadcasted.
Initiative 3.1.5
Create a Transit Ambassador Program using
volunteer transit users to spread the word about CAT
and how to use the services.
No
Due to current resources constraints,
this was not completed in this fiscal
year. This will be considered to
commence next fiscal year
Initiative 3.1.6
Hire a full-time Mobility Manager/Social Media
Specialist responsible for updating the CAT Facebook
page and Twitter account with the latest news and
information.
Yes
A Mobility Manager was hired as part of
the new administrative contract. An
Event, Sales & Marketing Coordinator
has been hired and will manage all
forms of social media
Collier Area Transit – Transit Development Minor Update 4-11 | P a g e
Initiative 3.1.7
Conduct one presentation each month to an agency,
including the NAACP, assisted living facilities, driver’s
education classes, CRAs, Wives of the Farm Workers,
Good Will Industries, Homeowners Associations,
pending the hire and availability of a full-time staff
person at CAT designated to perform outreach
functions.
Ongoing Presentations are performed upon
request and as opportunities arise.
Objective 3.2 Build partnerships for participation in discussions relating to proposed future development and redevelopment.
Initiative 3.2.1
Coordinate with the Immokalee Seminole Casino on
their future and recent developments to explore the
potential for partnering to provide additional service
in Immokalee and other areas.
No
In FY18 CAT will be implementing
changes to the routes in Immokalee
and will coordinate with Seminole
Casino and discuss partnership.
Initiative 3.2.2
Develop Transit Development Guidelines to provide
the development community with guidelines on bus
stop sitting and design, land use and roadway design
factors that affect transit design, and when to
coordinate with CAT for transit services during the
development process.
Ongoing
Official Guidelines have not been
developed, but CAT reviews all future
sites and redevelopments to encourage
transit accessibility and when possible
bus stop improvements.
Initiative 3.2.3
Participate in Opportunity Naples meetings and other
discussions regarding future development in Collier
County, pending the availability of CAT staff.
No
Due to a lack of staff resources, this
initiative has not yet been
implemented.
Objective 3.3 Establish intergovernmental relationships to improve and expand existing and future transit service.
Initiative 3.3.1
Participate in quarterly meetings with Lee Tran to
identify ways to improve service; including
coordinating the fixed-route bus schedules between
Lee County and Collier County routes connecting with
the LinC.
Ongoing
Quarterly meeting occurs between
Collier and Lee County to discuss
current routes and possible future
routes. Any schedule changes are
discussed to determine impact on
connection of the LinC route.
Goal 4 Coordinate public transportation services with local, regional, and state planning efforts.
Collier Area Transit – Transit Development Minor Update 4-12 | P a g e
Objective 4.1 Coordinate integrated land use planning efforts to incorporate transit needs into the development review process.
Initiative 4.1.1
Work with county and city planners to evaluate and
consider the impacts of development on transit and
how that could be translated into funding options for
transit.
Ongoing/No
The PTNE Department has discussed
the impacts of development on transit
but funding has not translated from the
discussion. Staff will work to pursue a
potential mobility fee in the future.
Initiative 4.1.2
Participate in planning and development review
meetings to ensure that county and city policies
support transit services and funding needs.
Ongoing
Collier County receives notices of
upcoming development review
meetings and participates as required.
Initiative 4.1.3
Ensure that CAT comments on all major development
regarding the provision of transit services and the
capital and operational impact on transit and
associated funding for these impacts.
Ongoing
Collier County monitors development
meetings and responds to any request
to review development. Staff continues
to work hard to become more involved
in the review process.
Initiative 4.1.4
Work with county and city planners to incorporate
transit oriented development design into the
planning process.
Ongoing
Collier County participated in the
development of the Master Mobility
Plan. The Plan looked at options to
reduce vehicle miles traveled, including
transit oriented development design.
Staff will work to ensure that transit
oriented development design is
incorporated into the planning process.
Initiative 4.1.5
Develop a list of recurring annual meetings where
transportation and land use will be topics and
designate a representative to attend.
Ongoing
CAT staff attends meeting on a monthly
and quarterly basis where
transportation and land use is
discussed.
Collier Area Transit – Transit Development Minor Update 4-13 | P a g e
Initiative 4.1.6
Meet quarterly with staff from the Collier County
Transportation Engineering and Planning
departments to identify upcoming utilities, roadway,
and /or storm water projects, planning studies, and
site developments that will affect the provision of
transit services.
Ongoing/No
CAT staff meets with Transportation
planning on a weekly basis to discuss
upcoming Development projects. CAT is
notified of any roadway, utilities, and or
storm water projects but a reoccurring
meeting has not been established.
Goal 5 Use the most efficient technologies and innovations available for transportation system
operations.
Objective 5.1 Implement and expand Intelligent Transportation System (ITS) improvements
Initiative 5.1.1
Continue to improve customer information systems
(including website) for scheduling information to
encourage and increase system use.
Ongoing
Collier County continuously strives to
improve information systems. In
February of 2013 Collier County
completed Phase I (funded by ARRA) of
the ITS project which includes real-time
arrival and departure. This phase
included a website that allows riders to
view real time bus arrival information
per stop. A scope of work has been
developed to develop a mobile
application and onboard Wi-Fi. The
website has been updated and
enhanced for ease of use.
Initiative 5.1.2
Develop an Intelligent Transportation Systems (ITS)
plan that includes evaluation criteria for potential and
proposed ITS projects.
ongoing
Phase I (funded by ARRA) of the ITS
project was completed in February of
2013. Phase II (funded by CMS) of the
project will include mobile application,
and onboard Wi-Fi, for CAT passengers.
Phase III will include an upgraded
onboard camera system and IVR.
Initiative 5.1.3 Implement a trip planner by September 2016. Completed
CAT has developed General Transit
Feed Specifications that where
submitted to Google Transit and
approved. Passengers can now plan
Collier Area Transit – Transit Development Minor Update 4-14 | P a g e
their trip using Google Maps. Trip
Planner has been incorporated into
CAT’s homepage
Initiative 5.1.4 Implement technology to allow for customers to
reload smart cards online by 2017. Ongoing
As part of the scope for a mobile
application, mobile ticketing will be
included to facility the purchase of
passes via a phone.
Initiative 5.1.5
Coordinate with Lee County Transit to implement
technologies that support regional acceptance of
smart cards for fare payment.
No
Discussions have been made regarding
a regional fare media, but nothing has
been determined as feasible as of yet.
Initiative 5.1.6
Explore technology that would allow merchants to
reduce the fixed route fare for patrons using smart
cards.
No
Due to a lack of staff resources, this
initiative has not yet been implemented
in FY16. In FY17 discussion have
commenced with a local merchant to
sell passes.
Goal 6 Monitor and maintain service quality and standards.
Objective 6.1 Develop ongoing processes to measure and monitor service quality.
Initiative 6.1.1
Use the performance measures established in the
2016-2025 TDP Major Update to monitor fixed-route
services on a quarterly basis. Make revisions to low-
performing services and if improvements are not
seen after the changes discontinue the service.
No
The Performance Measures indicated in
the TDP are monitored on a monthly
basis but the Evaluation of routes has
not been implemented. Evaluation
Methodology will be in place for FY 18.
Initiative 6.1.2
Conduct a survey at least every two years to obtain
passenger information including user demographics,
travel behavior characteristics, and user satisfaction.
Ongoing
Surveys have been developed and a
calendar is being proposed to identify
the schedule for surveying the public.
Initiative 6.1.3
Maintain an ongoing public involvement process to
solicit input through discussion groups, interviews,
surveys, and public workshops.
Ongoing
CAT seizes every opportunity to solicit
information from the public such as
events like Try Transit Day; Stuff the
Bus; Trucks, Trucks, Trucks, etc. In
Addition, Quarterly CAT conducts
Collier Area Transit – Transit Development Minor Update 4-15 | P a g e
surveys to evaluate the service
provided as well as soliciting
suggestions/feedback.
Objective 6.2 Efficiently and cost-effectively upgrade and maintain the CAT fleet.
Initiative 6.2.1
Operate a fleet of fixed-route vehicles with an
average age of less than five years by 2025, as
funding permits.
Ongoing
Collier County replaces fixed route
vehicles as they meet their useful life
dependent upon funding. All fixed route
buses have a useful life of 10 to 12
years as per FTA.
Initiative 6.2.2
Perform scheduled maintenance activities for all
transit vehicles to keep them operable and reduce
overall vehicle costs.
Completed/Ongoing
Collier County Fleet Management
performs scheduled maintenance
activities for all transit vehicles on a
regular basis.
Initiative 6.2.3
Develop a process for operators to communicate
potential vehicle maintenance problems that feed
into an ongoing preventative maintenance program
and address actual maintenance problems
immediately.
Completed/Ongoing
Drivers conduct pre- and post-trip
inspections on all vehicles through the
Zonar system and supervisors report
any issues to Collier County Fleet
Management. Fleet Management
addresses actual maintenance
problems prior to the bus leaving the
Operations facility.
Goal 7 Maximize the use of all funding sources to increase services or to provide better services.
Objective 7.1 Increase and expand revenue sources.
Initiative 7.1.1 Review the potential for advertising inside the buses. Completed
Collier Area Transit has an adopted
Advertising Policy, the selling of
advertising commenced in FY15.
Initiative 7.1.2
Educate the general public and local decision-makers
on the importance of public transportation and the
need for financial support.
Ongoing
Collier County educates the public and
local decision-makers on the
importance of public transportation
and the need for financial support at
every opportunity.
Initiative 7.1.3 Submit grant applications available through federal,
state, local, and private sources. Ongoing Grants are submitted as required.
Collier Area Transit – Transit Development Minor Update 4-16 | P a g e
Initiative 7.1.4
Annually seek to identify and obtain available
alternative revenue sources for the provision of new
and improved transit services.
Ongoing
Collier County continuously searches
for alternative revenue sources for new
and improved transit services.
Initiative 7.1.5
Work with the County Attorney’s office to explore the
possibility of establishing a 501(c)(3) that allows
persons to donate funds to CAT for the purpose of
“adopting a shelter” or “adopting a rider” by
September 2016.
No
Due to a lack of staff resources, this
initiative has not yet been
implemented. The research has
commenced in FY17.
Initiative 7.1.6
Establish a citizen campaign by January 2016 to
educate on the benefits of creating a sales tax
initiative or Municipal Services Taxing Unit (MSTU) for
transit and gauge citizen support for the
establishment of either an MSTU or sales tax that
would provide transit service at reduced or no cost to
the residents paying taxes within the boundaries.
No
Due to a lack of staff resources, this
initiative has not yet been
implemented.
Collier Area Transit – Transit Development Minor Update 6-5 | P a g e
Tenth Year Transit Implementation Plan
The 2015 Collier County Major TDP Update included a very comprehensive list of activities leading up to
the creation of an implementation plan that would guide the County’s development of services over a
ten-year planning horizon.
With each annual update, an additional tenth year is added to the implementation plan. Although an
additional year was added, no improvements are scheduled to take place beyond what was identified in
the last progress report. Collier County will actively pursue funding opportunities to implement
recommendations from the 2015 TDP.
The following items from the implementation plan were addressed with the current reporting period:
Project
Description
Improvement
Type
Original
Year
Revised Year Comments
Evaluate Fare
Policy
Planning
Priorities
2017 2017 A Fare Study for both Fixed
Route and Paratransit
commenced in FY2017 and will
be completed in FY2018
Seasonal Beach
Access Route
Fixed Route/
Fixed Guide
Way
Improvement
2016 2017 A Beach Trolley Route was
implemented February 4th,
2017 serving the Beaches in
the northern County.
Seasonal Beach
Access Route
Marketing 2016 2017 Marketing for the Beach Trolley
was conducted through Social
Media, Website, Email Blast,
Radio, Print.
Collier Area Transit – Transit Development Minor Update 6-5 | P a g e
Financial Plan
This section of the TDP presents the financial plan consisting of the capital and operating costs and
revenues associated with maintaining the existing system (status quo) and with implementation of the
10-year Needs Plan. The financial plan is a planning tool utilized to quantify cost of service and related
capital enhancements, but does not represent a commitment of funding or a requirement to provide any
identified service/project in the year shown.
There have been no commitments from local, state, federal, or other sources to increase transit funding
levels over the proposed amounts identified in the Collier County Fiscal Year (FY) 2015 Adopted Budget.
Based on currently identified funding, existing service levels and capital improvements are planned
through the first nine years of this TDP, with needs-based improvements being added to the tenth year,
with exception of regularly occurring planning and marketing activities, a mobility management position,
and the introduction of a pilot seasonal beach access route. All improvements included in the tenth year
related to addressing the transit needs will require new revenue sources, along with additional revenue
sources for the mobility management position and the seasonal beach access route pilot.
Numerous assumptions were made to project public transportation costs and revenues for this TDP
planning timeframe of FY 2016 through FY 2025. The assumptions made for operating and capital costs
and revenues are based on a variety of factors, including NTD data, trend data, operating characteristics,
planning documents, the FDOT Work Program FY 2016 - 2020, the Collier MPO Transportation
Improvement Program (TIP) FY 2015 - 2019, staff correspondence, and the Collier County FY 2015 Adopted
Budget. These assumptions are summarized below.
Cost Assumptions
• Costs are computed based on the federal fiscal year assuming CAT operating all but six days of
service. The pilot route providing seasonal beach access was calculated with 80 days of service
per year.
• Based on the Consumer Price Index (CPI) data for the last 10 years, from 2005 to 2014, the average
annual inflation rate is 2.3 percent. Therefore, an annual inflation rate of 2.3 percent is used for
all operating cost projections.
• Annual operating cost for fixed-route service is based on the revenue hours for each route
multiplied by the revenue cost per hour. The cost per hour was determined using the FY 2013
National Transit Database cost per revenue hour of $84.62 for fixed-route and $63.09 for
paratransit service escalated by 2.3 percent annually to a 2015 cost per revenue hour of $88.56
and $66.03, respectively. Each year service is in operation the inflation rate is applied to the costs
of service.
• Additional expenses included in the operating costs are planning level studies that CAT may
undertake directly or in coordination with the Collier MPO and the addition of a mobility
management staff position proposed to be funded with competitively secured Federal 5310
Collier Area Transit – Transit Development Minor Update 6-2 | P a g e
Program funding. Marketing costs are also included for promoting the pilot seasonal beach access
route. Some of the planning costs may be diverted within funding constraints and as necessary
for marketing activities.
• Capital costs are increased based on a 3 percent annual inflation rated based on recent Florida
TDPs.
• The number of replacement buses is determined based on FTA guidelines for vehicle retirement
of twelve years or 500,000 miles for larger vehicles (fixed-route) and seven years or 110,000 miles
for smaller vehicles (paratransit). Cost for fixed-route and paratransit vehicles is based on recent
vehicle purchase data from CAT and consistent with other Florida transit agency vehicle costs.
This plan utilizes an average unit cost of $429,000 for fixed-route replacement and expansion
vehicles for local bus service and $72,700 for replacement and expansion of paratransit vehicles.
The cost of the vehicle includes all technological upgrades and operating components such as bike
racks, fareboxes, video cameras, Automatic Passenger Counters (APCs), and Automatic Vehicle
Locators (AVLs). Also, a unit costs $30,000 has been assumed for support vehicles that provide
supervisory and oversight transportation. The vehicle costs are in FY2015 dollars and are assumed
to increase 3.0 percent annually.
• Infrastructure costs for the pilot seasonal route have been estimated at $100,000 for initial
infrastructure in 2016 and $25,000 plus annual inflation every other year through 2020 for
additional improvements as the service becomes more popular.
• The capital costs also include a unit costs of $35,000 in annual infrastructure improvements for
bus passenger amenities (bike racks, shelters, signs and benches), ITS improvements periodically
throughout the planning timeframe based on projects in the work program, two park-and-ride lot
studies that are developed into capital projects at a unit costs of $396,000 based on recent TDPs
and the 2012 FDOT Park-and-Ride Guide, $25,000 annually for ADA compliance related
improvements, upgrades to the existing transfer points totaling approximately $229,000, and the
addition of four new transfer points excluding land purchases in the tenth year to accommodate
the proposed new services. These unit costs also were inflated by 3 percent annually.
Revenue Assumptions
• Revenues are based on varying sources including the FY 2015 Collier County Adopted Budget and
the FDOT Adopted FY 2016 - 2020 Work Program and the Collier MPO FY 2015 - 2019 TIP.
• Federal Section 5307 Urban Area Formula operating assistance is based on the Collier County FY
2015 Adopted Budget, with a constant amount through FY 2019. A 3.0 percent increase is
assumed each year thereafter. Federal Section 5307 capital funding is assumed as the FY 2015
FTA apportionment minus the funding used for operations each year, to include 3.0 percent
escalation.
Collier Area Transit – Transit Development Minor Update 6-3 | P a g e
• Federal Section 5310 Elderly and Enhanced Mobility of Seniors funding is assumed to cover the
costs of the Mobility manager position, which will have to be submitted and selected for funding
through a competitively bid grant process. Revenues are assumed to equal the position cost
annually.
• Federal Section 5311 Rural Area funding is based on the FDOT FY 2016 – 2020 Work Program,
with 3.0 percent escalation added each year after FY 2020.
• State Block grant revenues are based on the Collier MPO TIP through FY 2019 and escalated by
3.0 percent thereafter. The Collier MPO TIP was consistent with the revenue identified in the
Collier County Adopted FY 2015 Budget.
• State Transportation Disadvantaged Grant funding is based on the Collier County FY 2015 Adopted
Budget and escalated by 3.0 percent beginning with FY 2015.
• Service Development Grant funding is based on the Collier County FY 2015 Adopted Budget for
Route 11. Funding is only available for three years and due to funds being included in the FY 2015
budget, revenue is only assumed for FYs 2016 and 2017.
• County funding is the net remaining funds necessary to cover the expenses for operating costs
with the exception of farebox revenues. Based on the Collier County FY 2015 Adopted Budget,
County revenues are comprised of gas taxes, general fund, interest, Reserves, and other
miscellaneous revenues. The County’s capital contribution is based on the Collier MPO TIP
through FY 2019 and escalated by 3.0 percent each year thereafter. The County’s capital
contributions may be met through the use of toll revenue credits, in-kind sources, or offset by
additional state or federal participation that can be secured to support capital improvements.
• Farebox revenues are based on maintaining the farebox recovery ratio of 21.04 percent for fixed
route and 7.43 percent for paratransit consistent with the FY 2013 NTD percentages; therefore all
years include farebox revenues that total 21.04 percent of local and 7.43 percent of paratransit
service costs.
Additional revenue sources will be required to balance the funding needs with the costs of the
improvements. Actual revenue to fund the alternatives may be secured for these activities from any
individual or combination of local, state, and federal sources, private contributions, or innovative
financing techniques. When revenue is secured, staff can proceed with implementation of any listed
service or improvement.
Collier Area Transit – Transit Development Minor Update 6-4 | P a g e
Table 6-1 shown below, is the unfunded transit priorities list as approved by the MPO Board on June 9,
2017
2017 Transit Priorities
Priority
Ranking
Requested Funding /
Project Estimates Location Description
1 $500,000 Collier County Enhance accessibility to bus stops to meet Americans
with Disabilities Act (ADA) requirements.
2 $500,000* Collier County Construction of bus shelters & amenities (bike rack,
bench, trash can, etc.)
3 $300,000**** Collier County
Required Environmental & Design Phases for future
construction of a Park and Ride Facility on US 41 at the
Lee County line
4 $300,000**** Collier County
Required Environmental & Design Phases for future
construction of a Park and Ride Facility at the
intersection of Collier Boulevard and Immokalee Road
5 $2,341,500*** Collier County Extended Service Hours on existing routes - 1
additional run - 7 days a week.
6 $2,220,000** Collier County Reduce headways to 45 minutes on routes 11 & 12
7 $1,110,000** Collier County Lee/Collier Connection
8 $2,220,000** Collier County Reduce headways to 45 minutes on routes 15 & 17
9 $1,702,692** Collier County Reduce headways to 30 minutes on route 13
10 $100,000 Collier County Existing Transfer Point Upgrade (Coastland Mall)
* Collier PTNE recently redesigned of shelters to ensure that shelters provide more protection from the
elements.
** Includes cost for 3 years estimated per route per year (Based on current operating hours). This cost does not
include bus purchase.
*** Includes cost for 3 years estimated at $780,500 per year. (Based on existing routes)
**** Cost estimate does not include right-of-way acquisition or construction.
Collier Area Transit – Transit Development Minor Update 6-5 | P a g e
COSTS AND REVENUES SUMMARY
Table 6-2 displays the status quo financial plan with service and funding continuing at existing levels with
inflation and minor planning or capital improvements occurring. The status quo financial plan has a
balanced operating budget, but results in a $2.2 million-dollar surplus for capital over the 10-year planning
horizon. The surplus is not additional funding that CAT will have available, but results based on the
programming of capital funding and scheduling of capital projects. It is important to note that in previous
years maintaining the current level of service resulted in the need for use of Reserve funding from Collier
County. Any future year deficits in funding that may result for the provision of existing service would need
to be covered through Collier County Reserve funding, an increase in fares, service reductions, or new
funding sources. Table 6-2 provides a balanced status quo operating budget based on the best financial
data available to project future year costs and revenues. Table 6-3 identifies the needs-based financial
plan incorporating in the tenth-year service improvements and major capital investments as identified in
Section 9 of the 2015 Major TDP Update. The needs-based financial plan includes a deficit of $53.5 million
dollars, comprised of $30.8 million of operating cost and $22.8 million of capital cost. New funding would
be required to realize any service or improvement beyond maintaining the current level of service.
Nevertheless, operating and capital costs for the Needs Plan have been prepared in the event that
additional funding is identified.
Collier Area Transit – Transit Development Minor Update 6-5 | P a g e
Table 6-2 – Status Quo Financial Plan
Collier Area Transit – Transit Development Minor Update 6-2 | P a g e
Table 6-3 – Needs based Financial Plan
Collier Area Transit – Transit Development Minor Update 7-1 | P a g e
Farebox Recovery Report
(In Compliance with Section 341.071, F.S.)
ANNUAL FAREBOX RECOVERY RATIO REPORT – May 2017
COLLIER AREA TRANSIT
NAPLES, FLORIDA
Current Farebox Recovery Ratio
The farebox recovery ratio (FRR) for Collier Area Transit (CAT), the public transportation provider for
Collier County, was approximately 12 percent for federal fiscal year (FFY) 2017. It is important to note that
the FFY 2017 National Transit Database (NTD) report is still being finalized; therefore, this data is subject
to minor changes. During the period from FFY 2011 to FFY 2014, the average farebox recovery for fixed-
route was approximately 20 percent, indicating that there is not a great deal of fluctuation in cost and
fare revenue.
Prior Year Fare Studies and Changes
The last CAT fare increase for fixed-route service was implemented effective March 2009. As a result, the
current full fare on the fixed-route system is $1.50 and the reduced fare is $0.75. Also effective March
2009, CAT introduced transfer fees of $0.75 for full fares and $0.35 for reduced fares.
Resolution 2012-192 was adopted by the Board of County Commissioners on October 23, 2012, which
modified the fixed-route fee schedule to include smart card fees and authorized discounted monthly
passes for Collier County employees.
Also, effective October 2012, the fares on the paratransit system were increased to $3.00 per one -way
Americans with Disabilities (ADA) trip with TD fares varying from $1.00, $3.00, $4.00, $5.00, or $7.00 per
one-way trip based on an income scale.
Collier Area Transit – Transit Development Minor Update 7-2 | P a g e
STRATEGIES THAT WILL AFFECT THE FAREBOX RECOVERY RATIO
The 2016-2025 Transit Development Plan (TDP) Major Update identified strategies that will be used to
maintain or increase the farebox recovery ratio, including the following:
Monitor key performance measures for individual fixed-routes.
• Ensure that transit serves major activity centers, potentially increasing the effectiveness of
service.
• Increase ridership through enhanced marketing and community relations activities.
• Consider additional service to major attractors like the beach or parks to increase ridership and
offset cost.
• Provide local employers with incentives for transit use.
• Minimize costs required to operate and administer transportation services.
• Evaluation the fare structure and implement a fare increase by FY2017. Continue to evaluate the
fare structure every three years.
• Monitor opportunities to secure additional funding to improve frequencies on existing routes and
attract new riders.
• Add additional buses to improve frequencies and improve the customer experience and attract
new riders.
• Meet with hotels and other private entities to form public-private partnership and discuss
potential incentives to increase transit use.
• Conduct on-board surveys every three years to gather information on how to make services more
convenient and useful to patrons.
• Increase ridership by continuing to transition transportation disadvantaged passengers to the
fixed-route system.