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Agenda 05/26/2009 Item #16D10 Agenda Item I'Jo. 16010 May 26, 2009 Page 1 of 36 EXECUTIVE SUMMARY Recommendation that the Board of County Commissioners approve and authorize the Director of Housing and Human Services to electronically submit the attached Senior Corps Retired and Senior Volunteer Program (RSVP) application for grant renewal, to the Corporation for National and Community Service, for the continuation of the Collier County-sponsored RSVP program, that, if awarded, will provide grant funds in the amount of $66,167. OBJECTIVE: To obtain approval for the submittal of the attached Senior Corps Retired and Senior Volunteer Pro!,'Tam (RSVP) application for grant renewal (year 1 of 3), to the Corporation for National and Community Service, for the continuation of the Collier County-sponsored (Executive Sponsor, Housing and Human Services Department) RSVP prob'Tam, that, if awarded, will provide grant funds in the amount of $66,167. Grant submission due date is June], 2009. CONSIDERATIONS: Sponsored since 1990 by Collier County, RSVP places seniors in almost 100 non-profit organizations and County Agencies for community service. In 2008, almost 700 RSVP volunteers contributed more than 66,000 hours of service to County residents, a computed savings to the County at large in excess of $] ,300,000. Approval of the grant funding will allow this award-winning prOb'Tam (J.c. Penny Golden Rule Award, Partners in Education Award, Collier County Education Foundation Award) to continue its service to Collier residents, many of whom are the most vulnerable members of our community. If approved, grant funds would be available for drawdown by the beginning of year one (September 30, 2009-September 29, 2010) of the three year grant period. Acceptance of awarded grant funds will be brought before the Board of County Commissioners for approval. Grant submission due date is June 1,2009. FISCAL IMPACT: The maximum grant request permitted is $66,167. The total project cost is expected to be $94,524. The Housing and Human Services Department will be requesting $66,167 in grant funds and $28,357 is required as the local match. The local match will be requested during the FY 2010 budget process. Ifawarded, a budget amendment will be processed at the time the Board of County Commissioners considers acceptance of the b'Tant award. GROWTH MANAGEMENT IMPACT: None. LEGAL CONSIDERATIONS: This item is non-quasi judicial, no ex parte disclosure IS required, requires majority vote only, and is legally sufficient for Board action. - CMG RECOMMENDA TION: That the Board of County Commissioners provide authorization for the Director of Housing and Human Services Department to electronically sign and submit the attached Senior Corps Retired and Senior Volunteer Program (RSVP) application for renewal, to the Corporation for National and Community Service, for the continuation of the Collier County- sponsored RSVP program, that, if awarded, will provide grant funds in the amount of $66,167. PREPARED BY: Brian Kelly, Project Director, Retired and Senior Volunteer Program (RSVP), Housing and Human Services Department ,,- Agenda Item No. 16D10 May 26, 2009 Page 2 of 36 Corporation for National & Community Service Florida State Office 3165 McCrory Place (Ste.115) Orlando, FI 32803 To: Marcy Krumbine, Director, Housing & Human Services Dept. Brian Kelly, Project Director Suzanne Richards, State Program Director March 3, 2009 Grant # 06SRSFL004 From: Date: Re: Attachments: Breakdown of Funding Sources; Documents Checklist; Narrative Checklist; eGrants Instructions We invite you to submit your application for renewal (Year I of 3) of the Senior Corps grant sponsored by your organization, using eGrants. You are invited to reapply based on the determination that your project is continuing to meet the eligibility criteria. Project approvals are based on the quality of the application, satisfactory management, administration and programmatic performance. Please review this entire memo prior to creating your project application in eGrants. NOFA Opens: March 2, 2009 Application due Date: June 1, 2009 * * August and September grantees must start their grant before the NOFA closes June 1,2009. NOF A: Please choose the following NOF A: · RSVP 2009 Quarter 4 (Year 1 of single or multi year grant) FY 2009 Federal Funding Levels: Budget Period 09/30/09-09/29/10 Project Period (multi-year): 09/30/09-09/29/12 FY 2009 Total Federal funding level: $66,167 Agenda Item No. 16D1 0 May 26, 2009 Page 3 of 36 2009 Instructions for RSVP Year 1 Renewal Applicants This fiscal year we are continuing a more in depth review and analysis of RSVP renewal applications. RSVP grantees applying for the 1 st year of a new 3 year cycle will be part of a standardized review process that will include at least one reviewer from outside the grantee's cluster. You should have a printed copy of the Senior Corps Grant Application Instructions for reference as you complete the various sections of the application. Download these at http://\\-'Ww.seniorcorps.~.lOv/fomls!sc urant app.ndf. Please respond as comprehensively as possible to each and every sub section of each application category. And please be reminded all work should be completed and SAVED in a Word document PRIOR to copying and pasting into eGrants. I Resources We have included several resources that we think will be helpful as you submit an application for continued sponsorship. Please re-examine your existing grant and progress report feedback and use the following resources to ensure that your application meets the highest standards. The 2009 Senior Corps Field Guidance and Reference are located at: http://www.seniorcorps.!!Ov/pdf/SC 2009 fielduuidance.pdf and http://w\,,,\\' .seni orCOl}1S. uovipdf/SC 2009 fi eI d uui dance reference. pdf Refer to the Senior Corps Grant Application for complete instructions (http://www.seniorcorps.!.!Ov/fOllliS/SC urant app.pdf). Templates - : Use the following where appropriate} Depending on your planned volunteer activities you may wish to consider adapting for RSVP the optional common work plans and instruments that working groups of project directors developed for Foster Grandparent and Senior Companion assignments. · For the SCP work plans go to: httn:/\vww.nationalserviceresources.oru/star'sc-\vorknlan- optional · For the FGP work plans go to: httn://www.nationalserviceresnurces.om/starisc-option-foster We also suggest that you consider using the statewide work plan templates that have been developed for by various state-based work groups. These are available at: htm:, /www.nationalserviceresources.or!!!star!sc-statewide The use of common work plans will help our state show consistent, measureable results. Please adapt them to fit your local statistics and circumstances. Another link, http://www.nationalserviceresources.om/star/workplan, will direct you to the Work Plan Library where you will find examples of impact work plans. (T7zese are only samples and are not intended to be a comprehensive list of all possible service categories or activities.) Toolkit: The Senior COlpS Toolkit - Pelformance Measurement Initiative is available athttp://\vww .national servi ceresources.oru / star' 5C-too lk it Agenda Item No. 16010 May 26, 2009 Page 4 of 36 Checklist for Performance Measurement Work Plan: http://www.nationalserviceresources.org/star/sc This checklist should be applied to all impact-based work plans to assist with establishing measurable results. RSVP Reminder: Fill in the total planned number of unduplicated volunteers on the Grantee Overview Screen in eGrants. This should be based on actual numbers reported through FSRs and PPV As. Budget Guidance (Refer to Senior COlpS Grant Application Instructions for Part II) Long Distance Travel: All Senior Corps grantees must budget for at least one and preferably two staff -the Project Director and the sponsor's Executive Director or designee - to attend a training event that is directly related to accomplishing the goals of the Senior Corps grant. Examples include but are not limited to: state or cluster cross-program training, the National Conference on Volunteering and Service, or a conference sponsored by an appropriate organization that specializes in some aspect of the work of Senior Corps grantees. Your program manager in the Corporation State office will provide more information on this topic. In addition, all grantees may budget grant funds for up to two staff to attend a second training event that is directly related to accomplishing the goals of the Senior Corps grant. Your program manager in the State Office must approve the training when grant funds are used. Narratives (Refer to Senior COlpS Grant Application Instructions for Part III) 1. Technical Hints: Keep in mind there is no spell or grammar check in eGrants. The maximum amount of text you can type in a narrative field is limited to 4,000 characters. Length is measured by the number of characters typed, including spaces. As a general guideline, 2000 characters is approximately 1 page, double-spaced, using Times New Roman 12. You can also count characters using the Word Count function under "tools" on the MS Word Toolbar. Click on a category on the left (i.e. Strengthening Communities, etc.), then fill in the box on the right with your text for that particular category. Double-clicking the on the right will open up the text editor which is an optional way to enter text. 2. In your application for the first year of a new three-year grant, the Corporation expects the narrative section to be revised to include current statements of community needs, statistical data, recruitment plans, organizational capacity, etc. Attached is a narrative checklist that corresponds to the paper application. Please use this to ensure that all required segments are complete and updated to reflect any changes that have occurred. If you have any questions or need further clarification please contact your program manager in the State Office. 3. In Part III, Section E "Other," of the Project Narrative Section, please summarize your involvement in or efforts to address any of the following 2008 Corporation-wide Strategic Initiatives. This includes a fifth Initiative added by a Corporation Board resolution in June 2007: Strategic Initiative # 1: Harness Baby Boomers' Experience Focus Area: Support Older Adults who Require Assistance to Live Independently Strategic Initiative # 2: Ensuring a Brighter Future for All of America's Youth Agenda Item No. 16010 May 26, 2009 Page 5 of 36 Focus Areas: Children of Prisoners, Children in Foster Care, Adjudicated Youth, Children and Youth with Literacy Needs. Strategic Initiative #3: Mobilizing More Volunteers Focus Areas: Engaging RSVP Volunteers as Catalysts for Volunteerism, and Promoting and Strengthening Volunteer Connectors. Strategic Initiative #4: Engaging Students in their Communities Focus Areas: (Seniors Assisting Youth Engaged in Service) and other intergenerational community service projects. Strategic Initiative #5: Disaster Relief, Recovery and Preparedness Focus Areas: Assisting victims of disaster, especially senior citizens and disadvantaged communities and supporting long term disaster recovery efforts. 4. All Senior Corps sponsors are required to "annually assess the accomplishments and impact of the project on the identified needs and problems of the client population in the community" (in the FY 2009 Field Guidance Reference, this is mentioned in Section 3.B., page 15). Please remember, this is not just a volunteer satisfaction survey, though that may be included. This is an assessment of the accomplishments and impact the program has had on an identified community need, and is in addition to the information reported in Progress Reports. These results should also be included in the Organizational Capacity section of the Narratives. 5. If you have had an evaluation done by an outside organization, please include the results in the Organizational Capacity section of the Narratives. I Work plans (Refer to Senior COlpS Grant Application Instructionsfor Part IV) 1. All enrolled volunteers must be accounted for in work plans. 2. 50% of RSVP volunteers must be in impact-based assignments and supported by outcome based work plans. 3. For all impact-based work plans, grantees must complete each of the six elements (page 24). All impact-based work plans must have measurable outcomes. . Community Need . Service Activity . Anticipated Inputs . Anticipated Accomplishment/Output - must be stated in measurable terms . Anticipated Intermediate Impact/Outcome - must be stated in measurable terms . Anticipated End Impact/Outcome - must be stated in measurable terms "Measurable terms" means that each statement must include a target number or percentage that measures the resource and quantifies or counts what will be accomplished and what the measurable impact on the beneficiaries will be when the end outcome is reached. 4. Performance Measurement Initiative (page 25) - You are required to highlight at least 3 and no more than 5 performance measures in no more than two work plans. You may satisfy the requirement by selecting three performance measures in one work plan. For projects who are Year 1 of 3 - we recommended that you select a new work plan to highlight that is different from the one in the previous three-year application. In that work plan you will need to specify: . Anticipated Accomplishments/Output Indicator Target Agenda Item No. 16010 May 26, 2009 Page 6 of 36 How Measured · Anticipated Intermediate Impact/ Outcome Indicator Target How Measured · Anticipated End Impact/Outcome Indicator Target How Measured 5. Volunteer Activities Not Represented in Outcome/Impact- Based Work Plans (page 26-27)- V olunteer opportunities not included in impact-based work plans must be included in one or more separate work plans. We suggest that you group appropriate activities under service categories such as "Other Human Needs" or Community-Based Volunteer Programs." For these work plans, grantees must: · Select the appropriate Service Category; · State the number of volunteer stations contributing; · State the total number of volunteers; · Provide a narrative in the Service Activity element explaining what the volunteers are doing. · The remaining elements in the work plan do not have to be addressed (enter NA in eGrants) I Required Documents · All required documents listed on the attached checklist must be mailed to the Corporation State Office (CSO) by the due date. · A copy of the completed checklist must be sent with required documents. · You will be required to indicate the status of each document in the Required Documents section of eGrants. Authorization, Assurances, and Certifications The person who electronically signs these 3 items by clicking ") Agree" must be authorized by your agency to do so. Usually, this person is the Executive Director or CEO. It generally should not be the Project Director. The correct person must be logged in under his/her own account before pressing "I Agree. " I Final Thought Please do not hesitate to contact Ruben Nazario your program manager in the Florida State Office, if you have any questions or need assistance in preparing your renewal application. Page I of 1 Agenda Item No. 16010 May 26, 2009 Page 7 of 36 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS Item Number: Item Summary: 16010 Meeting Date: Recommendation that the Board of County Commissioners approve and authorize the Director of Housing and Human Services to electronically submit the attached Senior Corps Retired and Senior Volunteer Program (RSVP) application for grant renewal. to the Corporation for National and Community Service. for the continuation of the Collier County- sponsored RSVP program. that. If awarded will provide grant funds in the amount of $66,167 5/26/200990000 AM Prepared By Frank Ramsey Public Services SHIP Program Coordinator Date Housing and Human Services 5/8/20094:32:35 PM Approved By Kathy Carpenter Public Services Executive Secretary Public Services Admin. Date 5/13/200910:05 AM Appro\'ed By Marlene J. Foord Grants Coordinator Date Administrative Services Administrative Services Admin. 5/13/20093:20 PM Approved By Colleen Greene County Attorney Assistant County Attorner County Attorney Office Date 5/13/20093:34 PM Approved By County Attorney County Attorney County Attorney Office Date Jeff Klatzkow 5/14/20092:56 PM Approved By Marcy Krumbine Director Date Public Services Housing & Human Services 5/14/20098:56 PM Approved By Marla Ramsey Public Services Public Services Administrator Date Public Services Admin. 5/15/2009 9:00 AM Approved By OMS Coordinator OMS Coordinator Date County Manager's Office Office of Management & Budget 5/15/2009 9:33 AM Approved By Sherry Pryor County Manager's Office Management & Budget Analyst Office of Management & Budget Date 5/18/200912:36 PM Approved By Leo E. Ochs, Jr. Deputy County Manager Date Board of County Commissioners County Manager's Office 5/18/2009 1 :26 PM file://C:\AgendaTest\Export\ 130-May%2026, %202009\ 16. %20CONSENT%20AGENDA \ 1... 5/20/2009 Review c 5/7/200', 10:4'A"',~T N^fKt~AL8.T COMM~~I!, SERV1C . Welcome Marcy Start New Grant/PreviOus Grantee Applicant Inlo Application 1"'0 Narratives Wor1<Plan Oocuments. Budget Section 1 Budget Section 2 Fundi ng/Oemogf1ll)hiCll . Review ( '-. Authori,,!;, and Submit Grant Application Info Grant ApplicatIOn 10: 09SR.l0Z190 NOFA: R.SVP 2009 Quarter 4 (Year 1 of single or multi year grant) Type:: New Grant/Previous Grantee Status: Grantee Initial Entry Legal Applicant Info Collier County Government 3301 Tamlami Trail, Eest Building H, Room 211 Naples, FL 34H2 Agenda Ite~. ~~?o May 26, 2009 Page 8 of 36 home help my account logout Start New Grant/Previous Grantee Grilnt Application (. back next ~ NOFA Information · NOFA: RSVP 2009 Quarter 4 (Year 1 of single or multi year;,ant) . Grunt Application m #: 09SRI02190 . Due Date: 04/21/2009 · Summary: For RSVP grantees/applicants with start elates in the 4th quarter of FY 2009 (July 1, 2009 . September 30, 2009) entertng yea, 1 of a new grcmt CYCle, VIew/Print your appllcatiol'l Please Click on any of the following links to view/print a report. · Application for Federal Assistance: view/print rep.~rt . Budget: view/print report . Budget Narrative: view/print report · Funding Summary Chart: view/print report . Notice of Grant Award: view/print report · Organization/People Report: view/print report · Program Summary Chart: view/print report Applicant Info: edit · Applicant/User: Mrs Marcy A. Krumbtne · Authorized Representative: Krumbine, Marcy A · Applying Type: New Grant/Previous Grantee . Applying: Directly to CNCS · Project: RSVP of Collier County . Project Initiative: . Project Director: Krumbine, Marcy . Project URL: Application Info: edit · Areas affected bV the project: Collier County · Project Start and End Dates: 09/30/2009 ~ 09/29/2012 · Subject to Review by State Executive Order 12372 Process: No · Delinquent on any federal debt? No Narratives: edit · Strengthening Communities: entered · Recruitment and Development: entered . Program Management: entered https:ffegrantsl.cns.govfespanlgr_appfreview.jsp?app=09SRl 02190&sid=70becffi336e0815... 517/2009 ";" . Review . OrganizatIonal Capacity: entered . Other: entered . PNS Amendment (If applicable): enterec/ Documents: edit Aggregate Dollar Amounts of funding - Not Sent Artldes of Incorporation - Not Sent Board of Directors - Not Sent CPA Certification - Not Sent Community Advisory Group names and addresses. Not Sent List of the names of any Funding Organizations/Sources - Not Sent Negotiated Indirect Cost Agreement - Not Sent Organizational Chart - Not Sent Project Director's Job Description' Not Sent Roster of Volunteer Stations - Not Sent Statement of dace of last A133 audit - Not Sent Statement of whether applicant IS subject to Al3! aucllt . Not Sent Budget Section 1 Subtotal: edit Total Amount CNCS Share $81,824 $60,467 74% Budget Section 2 SubtotaJj edit Total Amount CNCS Share $12.700 $5,700 45% Budget Total: VaRdiltlll this budgflt. Total Amount CNCS Share $94.524 $66,167 70% 508 Approved I Contact Help Desk I disable the picture' Grantee Share $21,357 26% Grantee Share $7,000 55% Grantee Share. $28,351 300/0< Agenda IterR.. Jmib May 26, 2009 Page 9 of 36 ( ( Excess Amount $0 0% Excess Amount $0 0% Excess Amount $0 0% (. back next ~ https://egrantsl.cns.gov/espan/gr_app/review.jsp?app=09SR102190&sid=70becfD336e0815... 5/7/2009 Authorize and Submit 5/7/2009. 10:58 AM. EDT ~XfiO~AL& COMMU"-JITY SER\'lCfa:c:: Agenda Ite~b. ~ 86 to May 26, 2009 Page 10 of 36 home my account help logout Weicome Marcy Start New Grant/Previous Grantee Grant Application Start New Grant/Previous ( back Grantee Applicanl l~lfo f\pplicatl()n l"fo "'JarratlV'eS Work Plan Documents Bl.H1get Ser~IDn 1 Dudget Section 2 ::",; nding/Dernog raphics Review II Authorize and Su bmlt Grant Application Info Grant Application ID: 09SR10219D NOFA: RSVP 2009 Qua""ter 4 (Year! of single or multi y€ar grant) Tvpe: New Grant/PreviOUS Gran tee Status: Gran:e!? Initial Entry Legal Applicant Info Coflier County Government 3301 Tamlami Trail, East BUilding H, Room 211 Naples, FL 34112. Authorize and Submit Please read the authorization, asslJrances and ce'i:iflcatlons below. If your name appears, please click on "J Agree." You must View or print the assurances/certifications before you can click on each "I Agree" for assurance or certification. If your name does not appear, but YOU are the appropriate person for that section, YOU may click on it anywa y. If a section has already been agreed on by someone else, you can click on it yourself to override. Authorization: To the best of my knowledge and belief, ali data in thiS appllcatiOn/preappkation are true and correct, the document has been duly authorized by the governing body of the applicant and the applicant Wili comply with the attached assurances if the assistance is awarded. Authorized by: Krumbine, Marcy A I Agree Assurances: view i prmt certification I WiI; Comply with relevant statutes as 'eferenced In the assurances and will mEet the requirements of the grant award and have the iegal authority 10 apply for federal assistance. Autnorized b\': Krumbine, Marcy A I Ag ree Certifications: v',ew I print certif..:ation By selectmg "] Agree", you certify that you agree to perform all actions and support all IIitentlons in the Certification sectIOns of thiS Grant Application. Authorized Certifying Official: Krumbine, Marcy A I Agree https://egrantsl.cns.gov/espan/gr _ app/authorize.jsp?sid=70becf03 36e081552944cf4c68061... 517/2009 Authorize and Submit Agenda IterR~. 4e:DW May 26, 2009 Page 11 of 36 Verify this Grant Application: When an application IS submitted, eGrants che:".s tc make sun" all the "eqUlred information has been entered. y~c can optionally run this creck before sU:Jmlttlng by clicking this Ijnk. If there are errors In your application, a box will be displayed explaining each error. Verify this Grant Application llJ Available actions for this Grant Application: Submit grant application (new grant by previous grantee) II 508 Approved I Contact Help Oesk I disable the pictures back https:/legrantsl.cns.gov/espan/gr_app/authorize.jsp?sid=70becfD336e08l552944cf4c68061... 5/7/2009 May 10,20091:04 PM Agendalt~~~. 16010 RP~2tf,42009 Page 12 of 36 RSVP of Collier County Collier County Government Application 10: 09SR102190 Total Amt Section I. Volunteer Support Expenses A. Project Personnel Expenses B. Personnel Fringe Benefits FICA Health Insurance Retirement Ufe Insurance 47,084 3,573 12,565 5,439 287 $21,864 T olal C. Project Staff Travel Local Travel Long Distance Travel 3,000 3,000 $6,000 Total D. Equipment E. Supplies F. Contractual and Consultant Services I. Other Volunteer Support Costs J. Indirect Costs Section I. Subtotal Section II. Volunteer Expenses A. Other Volunteer Costs Meals Unifonns Insurance Recognition Volunteer Travel 3,800 4,300 $83,048 o o 500 10,976 o $11,476 $11,476 $94,524 Total Section II. Subtotal Budget Totals Funding Percentages Required Match # of years Receiving CNCS Funds Budget Dates: CNCS Share Grantee Share Excess Amount 34,809 12,275 0 2,634 939 0 10,927 1,638 0 4,008 1,431 0 213 74 0 $17,782 $4,082 $0 2,000 1,000 0 1,500 1,500 0 $3,500 $2,500 $0 3,300 500 0 3,800 500 0 $63,191 $19,857 $0 0 0 0 0 0 0 0 500 0 2,976 8,000 0 0 0 0 $2,976 $8,500 $0 $2,976 $8,500 $0 $66,167 $28,357 $0 70% 30% nla n/e Page 1 Modified SF-424A (4/88 and 12/97) Fonn 424A Budget Narrative for 09SR102190 Budget Narrative: RSVP of Collier County for Collier County Government Agenda Item ~~~~dNI3 May 26, 2009 Page 13 of 36 Section I. Volunteer Support Expenses A. Project Personnel Expenses PositionlTitle -Qty -Annual Salary -% Time CNCS Share Grantee Total Amount Excess Share Amount Program Director: - 1 person(s) at 34809 each x 100 % usage 34,809 0 34,809 0 Department Director 5%: - 1 person(s) at 4637 each x 100 % 0 4,637 4,637 0 usage Accounting Supervisor 10%: - 1 person(s) at 7638 each x 100 % 0 7,638 7,638 0 usage CATEGORY Totals 34,809 12,275 47,084 0 B. Personnel Fringe Benefits Item -Description CNCS Share Grantee Tolal Amount Ex=J1 Share Amoun FICA: FICA PD 100%. Dept Dir 5%, Acel Spvr 10% 2,634 939 I 3,573 I 0 Health Insurance: Health Benefits 100% for PD, 5% for Dept Dir, 10,927 1,638 12,565 0 10% Acct Spvr Retirement: Retiremennt PD 100%. Dept Dir 5%. Acct Spvr 10% 4,008 1 ,431 5,439 0 Life Insurance: Life Ins 100% PD. 5% for Dept Dir, 10% for Acel 213 74 287 0 Spvr CATEGORY Totals 17,782 4,082 21,864 0 C. Project Staff Travel Local Travel Purpose -Calculation CNCS Share Grantee Tolal Amount Excess Share Amount local mileage based on 500 per month miles @ .505 per mile: 500 ~ miles/per month. 12 months = 6,000 miles' $.505=$3,030 2,000 1,000 rounded down CATEGORY Totals 2,000 1,000 3,000 I 0 I Long Distance Travel Purpose -Destination -Mealsl Lodging -Other Travel-Trans. CNCS Share Grantee Total Amount Excess Amount Share Amount Airfare, ground trans, lodging, meals, other: National Conf PD & Dept Dir Air $500 pp lodging 4n @$125x 2 per diem 500 pp- 1,500 1,500 3,000 0 Meals 1,000 LodgingfTrans 1,000 Other 1,000 I CATEGORY Totals II 1,500 I 1,500 3.000 0 https:/ /egrants3 .cns.gov/espan/main/report.jsp?sid=4ac77c486f259bffa38f4c34 7 c4a68d7fb560 132... 5/10/2009 Budget Narrative for 09SR102190 D. Equipment Pa2e 2 of3 Agenda Item No. 16010 May 26, 2009 Page 14 of 36 Item/Purpose -Oty -Unit Cost CNCS Share Grantee Total Amount Excess Share Amount CATEGORY Totals 0 0 0 0 E.Supplies Item/ Purpose -Calculation CNCS Share Grantee Share Total Amount Excess Amount Printing costs for marketing/office supplies: 800 500 1,300 o CATEGORY Totals o 2,500 o Computing EQuipmentlLaptop/software: 500 3,800 o F. Contractual and Consultant Services Purpose -Calculation CNCS Share Grantee Total Amount Excess Share Amount CATEGORY Totals 0 0 0 0 I. Other Volunteer Support Costs Item CNCS Share Grantee Total Amount Excess Share Amount postagelUPS: 1,000 500 1,500 0 Telephone/cell phone/fax: 0 2,300 0 Volunteer Software: 500 0 500 0 CATEGORY Totals 3,800 500 4,300 I 0 J. Indirect Costs Calculation -Claimed -Cost Basis -Rale Type -Rate CNCS Share Grantee Total Amount Excess Share Amount CATEGORY Totals 0 0 0 0 SECTION Totals 63,191 II 19,857 83,048 0 PERCENTAGE II 76% " 24% ~ Section II. Volunteer Expenses A. Other Volunteer Costs Item -Description CNCS Share Grantee Total Amount Excess Share Amount https:llegrants3.cns.gov/espanlmainlreport.jsp?sid=4ac 77 c486f259bffa3 8 f4c34 7 c4a68d7 fb560 132... 5/10/2009 Budget Narrative for 09SRI02190 Page 3 of3 Agpnda Item No 16010 2009 of 36 ~ Meals: 0 0 0 May~ Paoe . Uniforms: 0 0 0 0 Insurance: Liability Insurance 0 500 500 0 Recognition: annual luncheon appreciation tokens 2,976 8,000 10,976 0 Volunteer Travel: 0 0 0 0 CATEGORY Totals 2,976 8,500 11,476 0 SECTION Totals 2,976 8,500 11,476 0 PERCENTAGE 11 26% II 74% II BUDGET Totals II 66,16711 28,357 II 94,524 I o PERCENTAGE 70% 30% Source of Funds Section Description Section I. Volunteer Support Expenses Section II. Volunteer Expenses https:llegrants3.ens.gov/espanlmainlreport.jsp?sid =4ac77 e486f259bffa3 8f4e34 7 c4a68d 7tb560 132... 5/1 0/2009 Agenda Item No. 16010 May 26, 2009 Page 16 of 36 HOUSING AND HUMAN SERVICES DEPARTMENT RETIRED & SENIOR VOLUNTEER PROGRAM (RSVP) APPLICA TION Grant renewal (year 1 of 3) application to the Corporation for National and Community Service for the continuation of the Collier County-sponsored (Executive Sponsor, Housing and Human Services Department) Retired and Senior Volunteer Program (RSVP), that, if awarded, will provide grant funds in the amount of $66,167. Agenda Item No. 16010 May 26. 2009 Page 17 of 36 Narratives Strengthening Communities Collier County is located on the southern gulf coast of the Florida peninsula, due west of Miami-Ft. Lauderdale. Collier County contains approximately 2,025.45 square miles ofland area. Collier County's 315,839 people are 67% Caucasian, 26% Hispanic or Latino of any race, 6% Black and 1 % other. Twenty five percent are 65 or older compared to 17% statewide. While the County is relatively affluent, a vulnerable segment of the community exists close to the poverty line. Local input into program design and evaluation is achieved by maintaining close communication with stations and community groups, as well as working with our Advisory Group of representative members of our community. RSVP partners with almost one hundred non profits and County agencies. Partnerships include literacy work in schools, assisting hospital patients, shelters and soup kitchens. Other partners are selected by interview and determination that their purpose and function are an appropriate fit for RSVP volunteer involvement. Included in this category are Project Help and Collier County Association for the Blind who assists members with service referrals and transportation. To build RSVP public awareness, the project director has made TV appearances describing the program and encouraging volunteers, has spoken at community servIce organizations and has participated in many semor expos and similar venues, discussing the RSVP program and benefits of volunteering with dozens and dozens of seniors. RSVP is listed as both a resource and a senior activity in an extensive County-wide free senior resources guide. Page 2 of21 Agenda Item No. 16010 May 26,2009 Page 18 of 36 People of diverse backgrounds are brought together by reaching out and involving representative groups and individuals in meaningful community service programs that cross cultural and ethnic lines. We draw our volunteers from the entire community, placing them according to interests and skills, not cultural and ethnic background, so that the common denominator of our volunteer teams is simply a desire to help others in specific areas of service. Community resources are mobilized by leveraging existing relationships with our many community partners into reciprocal action. For example, a food collection organization heavily staffed by RSVP volunteers was mobilized to provide additional food to support a newly- established soup kitchen. RSVP is also able to mobilize quickly through our extensive networking with local organizations such as the Naples Interagency Council, the Collier County Council on Aging and Volunteer Collier. RSVP volunteers participate in community activities both by regular assignment and mobilization for one-time activities. For instance, we have assembled a group of volunteers who regularly assist organizations with bulk mailings for community benefit. For one-time activities, RSVP has a "hit list" of volunteers who have agreed to be contacted when there is a specific special event or County/community need. We enhance the capacity of organizations and institutions by integrating semor volunteers with organizational, leadership and office experience into existing and new partners, enhancing the ability of community service organizations to maximize their volunteer resources. RSVP is available to assist with volunteer management and planning issues. RSVP integrates senior service into the activities of other service programs by seeking a good fit between community need, the processes and culture of the program attempting to meet the need and the skills, experience and interests of senior volunteers. As an example, County Page 3 of 21 Agenda Item No. 16010 May 26, 2009 Page 19 of 36 congregate meal sites provide hot, nutritious meals for low income seniors at three sites. Senior caregivers and relatives of the clients were recruited and volunteer serving meals, even assisting with socialization activities. Recruitment and Development A great strength of RSVP is in our sense of community, as well as in the community in which we live and serve. We are an organized network built on relationships between members, and between members and the community. Often a personal invitation is the impetus for new members to be recruited into the program, especially if reinforced by respected community leaders. Through our relationships 'with community members, we draw individuals into active RSVP issues, and we in turn are drawn to issues within the community that could benefit from RSVP involvement. With this in mind, the Project Director integrates recruitment into a daily way of life. In the last nine months, he has: done a TV interview and brief special describing Collier County RSVP program and calling for volunteers; addressed the Board of County Commissioners on TV, reviewing the successes of County volunteer programs; made four public speaking engagements before community organizations describing the benefits of volunteers and volunteering; and conducted twelve public education programs at senior fairs, and farmers' markets in a "senior-rich" neighborhood, discussing the RSVP program and the benefits of volunteering with dozens and dozens of interested seniors. Building an effective and satisfied corps of volunteers begins before they set foot on the job, before training, before orientation. It begins with initial discussions with a potential volunteer, and hopefully, before that, personal interaction of the individual with an acquaintance who is a happy, fulfilled volunteer and who recommends RSVP to the candidate. When discussing the RSVP program with potential volunteers or new partners, we help them to clearly Page 4 of21 Agenda Item No. 16010 May 26, 2009 Page 20 of 36 see how their participation fills a unique and meaningful role in the community, as well as the RSVP program. RSVP's attraction (satisfaction, new skills, networking opportunities, a chance to make a difference, etc,) becomes obvious during discussion of the program. Whenever possible, we connect prospective volunteers with seasoned volunteers. Appreciating and validating the unique contribution of each RSVP member encourages them to get and stay involved. V olunteer currency is appreciation, recognition, validation, affirmation, which we include in every small daily interaction, as well as in the usual recognition events, an annual appreciation luncheon and awards. We build it into interview, orientation, training, and information communiques. Every encounter ends with "Thanks for everything you do", "Thanks for making a difference", or the like. RSVP volunteers receive specific training at volunteer stations needed to carry out their tasks, according to written commitment by the stations. The project director is available to assist station personnel with technical assistance regarding reports, surveys, reporting of volunteer hours and RSVP processes. For those stations with e-mail capability, he has made e-mail time sheets available so they can gain the efficiency of reporting volunteer hours on line. An interesting fact is that strong empirical evidence indicates that our volunteers already possess the knowledge and skills (or learn quickly) along with the life experience necessary for them to perform their volunteer job assignments and are a good match for the organization. Our recent station assessment survey of volunteer impact overwhelmingly confirms this. This, we believe, is a validation of our careful matching of volunteer interests, skills and abilities with the jobs, focus and culture of the volunteer station. Anecdotal evidence from our station partners indicates that it is also a happy corollary that many of our volunteers, especially those with a strong background in science, public safety and customer service, have much to teach station Page 5 of21 Agenda Item No. 16010 May 26, 2009 Page 21 of 36 personnel. It is this symbiotic relationship between many stations and volunteers that brings to mind the RSVP adage that our volunteers provide "the experience of your lifetime". Program Management The project director will work with community organizations and existing stations to identify unmet needs in the community as well as service organizations that might help to meet those needs as potential volunteer stations. Working within policies and guidelines approved by the Board of Collier County Commissioners and the Housing and Human Services Department, the project director will plan, organize, monitor and coordinate, with station staff, the programs and activities related to RSVP volunteers. Every effort will be made to match the volunteers' skills and experience with the specific mission requirements of the stations that target specific community needs. As part of the project assessment process, as well as the process of managing information and data to improve impacts, station accomplishments through its volunteers will be reviewed annually against planned activity goals and objectives. Also, an annual assessment of project/station accomplishments and impact on the community will be conducted involving all stations. Volunteer activity and project performance data are monitored and recorded throughout the year in order to (along with the annual assessment of project station accomplishments) demonstrate the concrete impacts of the project and its volunteers. The program's volunteer management software aggregates and reports both volunteer and station impact within type of station and service category. The project director works very closely with the HHS Department's accounting supervisor to develop and continuously monitor an annual financial budget to ensure Page 6 of21 j Agenda Item No. 16010 May 26, 2009 Page 22 of 36 accountability and efficient and effective use of available resources. Physical resources are managed according to a County inventory system and are reconciled annually to inventory. Using the resources of the County Grants' Office, the project director will explore additional resources to sustain and expand the project. Organizational Capacity The Collier County Department of Housing and Human Services has a demonstrated record of managerial and technical experience and will provide organizational resources to compliment the RSVP program. Housing and Human Services (HHS) successfully administers a number of federal and state grants including: Community Development Block Grant, HOME, Department of Elderly Affairs, Safe Havens Visitation Program, State Housing Initiative Partnership and Disaster Recovery Initiative. Under the direction of Marcy Krumbine, MP A and Accounting Supervisor, Terri Daniels, MPA, the department holds over 27 years in grants administration. Housing and Human Services (HHS) serves Collier County's very low, low and moderate income residents, including the senior population by providing access to health care, developing volunteer services with retirees, assisting with affordable home ownership and other housing opportunities, maintaining safe and decent housing and independent living for seniors, utilizing federal and state grants to build safe, livable and healthy communities and to meet the local government mandates of human services in Collier County. The HHS Accounting Supervisor performs all general accounting and fiscal services for the department and RSVP. The RSVP project director has a bachelor degree, 37 years health care management experience and 17 years volunteer and volunteer management experience. The members of the Board of County Commissioners are strong proponents of grassroots community volunteerism and believe in our mission of making a difference in the lives of our Page 7 of21 Agenda Item No. 16010 May 26, 2009 Page 23 of 36 County's needy residents. The BCC provides strong administrative, financial and organizational support for Collier County RSVP, which has a 19-year successful track record for managing volunteers, engaging seniors and impacting community issues. Collier County Government has established effective personnel policies and procedures that are incorporated into the operations and programming of the Housing and Human Services Department and RSVP. Job descriptions, personnel and budget policies, and procedures are updated regularly through accepted continuous improvement and risk management business processes. The County Attorney's Office assists with approval of contractual documents and policies. The Purchasing Department acts as agent for cost savings in acquiring vendor services and products. The Human Resources Department ensures our ability to meet high personnel standards which help translate to premium consumer care. The availability of these resources assures the grantor of consistent quality and accountability of performance. Our impact assessment survey conducted with stations had a 20% response rate. 100% indicated that our volunteers served the public directly; 64% also used them in a support role. 100% responded that volunteers had the knowledge, skills and work/life experience necessary to perform their service, or learned quickly. All agreed that the volunteers were a good match for their organization. 92.9% of those who increased number of persons served in the past 12 months reported that our volunteers helped some or a lot. 64.3% reported that our volunteers had helped them increase the frequency or types of services. 100% of stations that were able to sustain essential services in the face of decreasing resources reported that our volunteers helped some or a lot to achieve this. Comments include: "Without them, my organization would not be able to provide services." "Weare so glad to have the support... we hope to continue for the Page 8 of21 Agenda Item No. 16010 May 26, 2009 Page 24 of 36 commg years." "...always go above and beyond the call of duty..." "...provide valuable services. . ." ". . . who bring all their training and life-lessons to our students. . . wonderful." Strategic Initiatives Baby Boomers: These seniors (for RSVP purposes this year, born roughly between 1945 and 1954) are beginning to appear in the eligible volunteer mix. Due to their varied experience and interests, we are inserting them like leaven into a broad range of volunteer assignments where we find they are energetic, can-do, make-it-happen volunteers regardless of the venue. In terms of supporting older adults who require assistance to live independently, they have been helpful with assignments to Collier Harvest, Fire Department's Services for Seniors and Meals on Wheels, all operations that procure unsold but nourishing food from supermarkets and deliver it in the form of either ready to eat meals or bags of grocery food. One Boomer volunteer, who is a winter seasonal resident, is using his handyman skills to assist elderly residents with repairs and an occasional access ramp to facilitate their ability to remain in their homes. Insuring a Brighter Future for All of America's Youth: Children and youth with literacy needs are an issue for Collier County, considering the large number of Hispanic families for whom English is a second language, and the number of schoolchildren who do not hear English spoken at home. RSVP has literacy volunteers in seven elementary schools working year-round with children to help improve their English to the point that they can be successful in school and hopefully break the family cycle of school drop-outs which they have inherited. Mobilizing More Volunteers: Some people are naturally charismatic and zealous about their chosen volunteer activity. Identifying such persons and asking them to encourage friends and acquaintances to enjoy the satisfaction of volunteering for RSVP has produced approximately twenty new volunteers over the past six months. Page 9 of2l Agenda Item No. 16010 May 26, 2009 Page 25 of 36 Disaster Relief, Recovery and Preparedness. RSVP has a volunteer position on the Collier County Citizens' Corps, an advisory council to the County's Department of Emergency Preparedness. Council members are kept current on threat issues, report to their organizations and assist in leveraging their constituencies for relief and recovery efforts. RSVP has eight volunteers who are trained C.E.R.T. (Community Emergency Response Team) instructors. They teach classes of neighborhood volunteers the basics of EmergencylDisaster response. These neighborhood volunteers then become the core response teams for their individual communities. The C.E.R.T. instructors are available for follow-up and refresher classes. Twenty one trained C.E.R.T. volunteers man the RSVP Services for Seniors team. Their volunteer station is the County Fire Department, North Naples District. The team has a dual function. They visit seniors in their homes, educate them and help them prepare for potential emergencies and disasters. They help them form telephone trees for emergency communication and inspect their homes for potential safety and fire hazards. The team also identifies seniors who are unable to shop for their own groceries. Team members, who have established a relationship with an area grocery chain, take a weekly grocery order from each of their seniors, call it into the grocery chain, and pick up and deliver the week's supply of groceries to each senior every week. Engaging Senior Corps Volunteers with Veterans: Thirteen RSVP volunteer drivers, most of whom are veterans themselves, staff our Veterans Transportation Program. The drivers, two of whom are Baby Boomers, transport veterans to South Florida V A facilities in Bay Pines, Ft. Myers, Tampa and Miami. The drivers often form personal relationships with their fellow veteran passengers, staying in touch and providing moral support. The Collier County Veterans Page 10 of21 Agenda Item No. 16010 May 26, 2009 Page 26 of 36 Services Department serves as our volunteer station for the program and provides the three fleet vehicles used to transport the veterans. Page 11 of21 Agenda Item No. 16010 May 26, 2009 Page 27 of 36 Work Plans Work Plan I. Human Needs: Health, Nutrition Planned # Stations: 11 Planned # Volunteers 30 Planned # People Served 215 Community Need: Collier County, Florida, has a large population of seniors over 65 (25%), many living on a fixed income, many living alone. Social service outreach has shown that as seniors become isolated from human contact there is a tendency to become depressed and suffer from inadequate nutrition. Need exists for locations where seniors can find companionship, socialization with peers, and, in today's economic conditions, a reasonably priced or free hot meal. Also, 28 million Americans suffer from osteoporosis, a crippling, bone-weakening disease that most often strikes seniors, especially women. Medical evidence shows that strength training and balance exercises can decrease the incidence and severity of osteoporosis. Action Plan: Service Activities: RSVP volunteers will assist Collier County's Housing and Human Services Nutritional Services for Seniors program by helping to prepare and serve nutritious, hot meals to needy seniors daily. The volunteers will prepare the dining area, greet the people, assist with preparation, serving and clean-up. They will also encourage and assist the seniors to take part in the social activities at Page 12 of21 Agenda Item No. 16010 May 26, 2009 Page 28 of ~6 the congregate meal center. Also, RSVP volunteers who are certified as trainers for the Osteoporosis Bone Builders exercise program will provide free Bone Builder exercise classes to osteoporosis patients and those who are at risk. Each class will include a full workout with lower and upper body strength training as well as balance and agility exercises. Anticipated Input: Five volunteers will contribute 212 hours per quarter providing hot, nutritious meals and socialization assistance for needy seniors at two and possibly three Collier County Housing and Human Services Department Nutritional Service Program congregate meal sites. Twenty five Bone Builder volunteers will contribute 230 hours per month at eight locations, while in full session (most classes are normally suspended for all or part of the summer months), conducting Bone Builders therapeutic exercise classes for osteoporosis sufferers and at risk semors. Anticipated Accomplishments/Outputs: Planned Period of Accomplishment: 09/30/09-09/29/12 Five volunteers will contribute 212 hours per quarter providing hot, nutritious meals and socialization assistance for 93 needy seniors. 25 Bone Builder volunteers will contribute 230 hours per month (while in full session) conducting Bone Builders therapeutic exercises for 130 osteoporosis sufferers and at risk seniors. Anticipated Intermediate Impact/Outcome: Planned Period of Accomplishment: 09/30/09-09129/12 RSVP volunteers will serve an average of 2000 meals per month to needy seniors at Collier County congregate meal sites. RSVP Bone Builder Trainers will conduct an average of 80 classes per month while in full sessIOn. Anticipated End Impact/Outcome: Planned Period of Accomplishment: 09/30/09-09/29/12 Page 13 of21 Agenda Item No. 16010 May 26, 2009 Page 29 of 36 85% of surveyed congregate meal recipients will report satisfaction with the hot meal program with respect to quality, service, value and socialization benefits. 75% of surveyed congregate meal recipients who have been in the program for at least six months will report that the nutrition program has helped them to maintain or improve a healthy lifestyle. 80% of surveyed Bone Builder participants will report increases in their strength, flexibility, balance and energy level. Work Plan II: Veterans Transportation Service - - Engaging Senior Corps Volunteers with Veterans Planned Stations: I Planned # of Volunteers: 13 Planned # People Served: 635 (some duplication from multiple visits) Community Need: The number of veterans in Southwest Florida requiring medical visits to V.A. medical facilities increases each year as these wounded and injured heroes return from combat in the Middle East. Fragmentation/shrapnel trauma represents a higher percentage of wounds than in prior conflicts, increasing the need for prosthetics, extended rehabilitation time and increased number of medical visits for many patients. Many veterans reentering civilian society in this distressed economic climate are jobless for an extended period of time. Many cannot afford to maintain a personal vehicle. For those who can, gasoline, while fluctuating in price, is still expensive and the cost of multiple long round trips to V.A. medical facilities can become prohibitive. Many of our returning wounded veterans have suffered emotional as well as physical trauma, and find it difficult to relate, on a day to day basis, with members of the society that they are reentering. Action Plan: Service Activities: RSVP volunteers, most of them veterans themselves, will drive veterans to and from medical appointments in V.A. medical facilities in South Florida, primarily Bay Pines, Fort Myers, Miami and Tampa. Veterans will access the service by calling the Collier County Veterans Service Department for a transportation appointment. The veteran will meet the vehicle and driver at the Veterans Service office at the appointed time and will be transported to and from the Page 14 of21 Agenda Item No. 16010 May 26, 2009 Page 30 of 36 medical facility, returning to the pick-up point. If the veteran is totally vision impaired, he/she will be picked up at and returned home. Whenever possible, multiple passengers will be scheduled for the same trip. The drivers, mostly veterans, will provide a welcoming, appreciative, affirming atmosphere during the trip and seek to make this aspect of the veteran's reintegration into civil society a positive one. Anticipated Input: Thirteen RSVP volunteers will contribute 2000 annualized hours driving veterans to and from medical appointments at V.A. medical facilities in South Florida. Primary resources available to provide the services are two vans and an extended passenger wagon provided, maintained and fueled by a grassroots cooperative effort between the Board of Collier County Commissioners, Collier County Veterans Council, Disabled American Veterans and U.S. Department of Veterans Affairs. Anticipated Accomplishments/Outputs: Performance Measure: X Planned period of Accomplishment: 9/30/09-09/29/12 Indicator: Total # of veteran trips to medical facilities (a veteran transported to and from medical facilities is one veteran trip) Target: 635 annualized veteran trips. Data/Instrument Used to Measure Progress: RSVP volunteer driver's trip log Anticipated Intermediate Impact/Outcome: Performance Measure: X Planned Period of Accomplishment: 09/30/09-09/29/12 Indicator # 1: % veteran clients who would have been unable to attend one, some or all medical appointments without Veterans Transportation Service: Target: 75% DataJInstrument Used to Measure Progress: Survey self-assessment (would have missed one, some, many, or all appointments) Indicator # 2: % veterans satisfied with the Veterans Transportation Service Page 15 of21 Agenda Item No. 16010 May 26, 2009 Page 31 of 36 Target: 95% Data/Instrument Used to Measure Progress: Satisfaction Survey (Satisfied with scheduling, driver, overall service) Anticipated End Impact/Outcome: Performance Measure: X Planned Period of Accomplishment: 09/30/09-09/29/12 Indicator: % veteran clients able to maintain or improve their health as a result of Veterans Transportation Services Target: 80% Data/Instrument Used to Measure Progress: Survey self-assessment (physical health, emotional health: no, somewhat, very much) Work Plan III: Education Planned Stations: 22 Planned # of Volunteers: 79 Planned # People Served: 800 Community Need: Many Collier County Public School children speak English as a second language, and some do not hear English spoken at home. This creates a need for literacy training in English reading comprehension, vocabulary and pronunciation as well as tutoring in regular classes. Teachers are unable to devote sufficient individual time to students in need. Many County residents living in close proximity to the natural wonders of the Gulf of Mexico, the Everglades, bays, waterways and wetlands do not understand the delicate ecological balance that exists and the lasting environmental damage that can result from a failure to exercise care in our daily living to conserve our natural resources. Action Plan Service Activities: RSVP volunteers will tutor school children in English reading comprehension, vocabulary and pronunciation as well as in regular classes. They will also tutor adults in an evening program in an effort to help break the cycle of passing illiteracy from generation to generation. Volunteers Page 16 of21 Agenda Item No. 16010 May 26, 2009 Page 32 of 36 will assist residents to appreciate the natural wonders in our community and educate them in the need and means to conserve our delicate ecological resources. Anticipated Input: Thirteen volunteers will contribute 1,000 annualized hours tutoring students in English and regular classes. 66 volunteers will contribute 6,000 annualized hours educating residents in appreciating and conserving our natural resources at the Conservancy for Southwest Florida, Corkscrew Swamp Sanctuary, Naples Botanical Garden, Rookery Bay National Estuarine Reserve and Naples Historical Society. Anticipated Accomplishments/Outputs: Planned Period of Accomplishment: 09/30/09-09/28/12 Five volunteers will contribute 1,000 annualized hours tutoring 25 students. 66 volunteers will help educate 775 residents in the need to conserve their environment's natural resources. Anticipated Intermediate Impact/Outcome: Planned Period of Accomplishment: 09/30/09-09/29/12 Based on teachers' reports, 75% of students being tutored by RSVP volunteers will have made acceptable progress. 80% of surveyed persons attending Collier County's natural resource programs will report that they have a better understanding of the delicate ecological balance of the Southwest Florida region in which they live and visit. Anticipated End Impact/Outcome: Planned period of Accomplishment: 09/30/09-09/28/12 Based on teachers' reports, 75% of students being tutored by RSVP volunteers will have made acceptable progress. 50 % of students being tutored will have made significant progress. 70% of surveyed persons attending Collier County's natural resource programs will report that they have an increased understanding of how they can make a difference in conserving the natural resources of the Southwest Florida region in which they live and visit. Page 17 of21 Agenda Item No. 16010 May 26, 2009 Page 33 of 36 Work Plan IV: Disaster Preparedness Planned # Stations: 2 Planned # Volunteers: 13 Planned # of People Served: 110 Community Need: Since September II, 2001, there has been an acknowledged need to mcrease the ability of communities to respond to emergencies, whether natural or man-made. Collier County's large senior population (25% over 65) includes many seniors living alone, relatively homebound due to age and infirmity. These seniors are generally not familiar with disaster preparedness issues and procedures and could be in jeopardy in the event of a disaster. Many also are unable to adequately maintain their homes and small repair jobs left untended become safety hazards. Some are unable to shop for food and do not have people in their lives to perform that service for them. Action Plan: Service activities: RSVP volunteers, trained and experienced Community Emergency Response Team (C.E.R.T.) instructors, will teach classes of neighborhood volunteers the basics of emergency/disaster response. These neighborhood volunteers become the core response teams for their individual communities. C.E.R.T. volunteers visit seniors in their homes, educate them and help them prepare for potential emergencies and disasters. The volunteers also inspect the homes for safety and fire hazards. The team identifies seniors who are unable to shop for their own groceries. Working with a cooperative area grocery chain, the volunteers take a weekly grocery order from each of the seniors, call it in to the grocery chain and pick up and deliver the week's supply of groceries to each senior every week. RSVP volunteer efforts not only enhance community disaster preparedness, but also help vulnerable seniors to remain safe and in their own homes. Page 18 of21 Agenda Item No. 16010 May 26, 2009 Page 34 of 36 Anticipated Input: Thirteen RSVP C.E.R.T. instructors will contribute 450 hours instructing community residents and homebound seniors in Community Emergency Response Team procedures, inspecting seniors' homes for safety hazards and providing grocery assistance to homebound seniors without a support network. Safety inspection equipment, additional technical expertise and other resources will be supplied by the North Naples Fire & Rescue Department, the station sponsor for our C.E.R.T. volunteers. Anticipated Accomplishments/Outputs: Planned Period of Accomplishment: 09/30/09-09/29112 C.E.R.T. volunteers will teach 10 annualized Community Emergency Response Team classes to 50 local community volunteers and homebound seniors. RSVP volunteers will also conduct 45 safety inspections for homebound seniors. Anticipated Intermediate Impact/Outcome: 90% of C.E.R.T. class graduates surveyed will respond that, with minimal reinforcement, they are confident of their ability to adequately function as a member of a Community Emergency Response Team. RSVP volunteer C.E.R.T. team members will provide 350 annualized weeks of groceries to homebound seniors. Anticipated End Impact/Outcome: 90% of homebound seniors who have received disaster preparedness information and have had a home safety inspection by RSVP C.E.R.T. volunteers will agree or very much agree on a survey that the services have allowed them to feel safe and secure in their homes. 95% of homebound seniors who have received disaster preparedness information, have had a home safety inspection by RSVP C.E.R. T. volunteers and have participated in the grocery assistance program will agree or very much agree on a survey that the services have contributed significantly to their being able to remain in their own homes rather than move to an assisted living facility. Page 19 of21 ~ Agenda Item No. 16010 May 26, 2009 Page 35 of 36 Work Plan V: Human Needs - - Community Based Volunteer Programs Planned # of Stations: 24 Planned # of Volunteers: 336 Planned # of Persons Served: 1,600 Community Need; As the recession deepens, donations to non-profit service organizations shrink and raising money for worthy causes becomes more critical, as well as more difficult. Affordable housing for deserving low income families becomes less affordable as family income is impacted. Neighborhood clinics, respite care centers, shelters, soup kitchens and even hospitals are becoming overburdened by the increasing community needs caused by newly-impoverished families who have nowhere else to turn. Action Plan: Service Activities: RSVP volunteers will augment staff in thrift shops, helping to raise money for worthy causes. V olunteers will work with Habitat for Humanity, building and rehabilitating houses to make them affordable to deserving low-income families who are willing to pitch in and invest "sweat equity" in the construction process. Volunteers will perform direct client assistance and support tasks to help community clinics, respite centers, shelters, soup kitchens and hospitals meet the increasing needs of community members in crisis. Anticipated Input: 336 RSVP volunteers will contribute thousands of hours providing the following servIces: assisting customers and transporting and stocking inventory for at least 8 thrift stores to meet demand and raise badly-needed funds for worthy causes and service organizations; building new and rehabilitating old homes at a minimum of 3 sites in support of Habitat for Humanity's efforts to provide affordable housing to deserving low-income families; and performing direct client assistance and support tasks to help community clinics, respite centers, shelters, soup kitchens and hospitals meet the increasing demand of community members with dwindling resources. Page 20 of21 11 Agenda Item No. 16010 May 26, 2009 Page 36 of 36 Habitat for Humanity will provide overall supervision, construction materials, power tools and hand tools as necessary. Anticipated Accomplishments/Outputs: Planned Period of Accomplishment: 09/30/09-09/29/12 336 RSVP volunteers will represent a 5% increase in the surveyed organizations' ability to perform the tasks necessary to serve their client base. Anticipated Intermediate Impact/Outcome: Planned period of Accomplishment: 09/30/09-09/29/12 90% of surveyed organizations will report that RSVP volunteers were of much or very much assistance in the organizations' ability to provide needed services to members of the community needing help. Anticipated End Impact/Outcome: Planned Period of Accomplishment: 09/30/09-09/29/12 85% of surveyed organizations will report that RSVP volunteers enabled them to increase the number of needy members of the community served. Page 21 of21