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Agenda 05/08/2018 Item #11A05/08/2018 EXECUTIVE SUMMARY Recommendation to accept an update to the After-Action Report provided during the Board’s November 7, 2017 Workshop regarding the effects of Hurricane Irma. OBJECTIVE: To update the Board on staff’s efforts to take mitigation measures t o reduce or eliminate the negative impacts of future storms . CONSIDERATIONS: On November 7, 2017 staff presented a report to the Board detailing the impacts of Hurricane Irma and outlining steps to be taken to mitigate, reduce or eliminate, potential impa cts from future storms and emergencies. The key issues identified included: o Fuel shortages and distribution challenges o Nursing and Assisted Living Facility resources o Impacts of mass power outages o Community Resiliency o Sheltering Challenges o Improvements to Public Outreach and Information Since that time, staff has worked diligently to develop plans, improve partnerships, draft ordinances, monitor legislative actions, purchase supplies, and place contracts in place. Staff’s report will update the Board on the status of these activities as well as the current status of the County’s FEMA reimbursement request. FISCAL IMPACT: There is no fiscal impact associated with this item. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issue at this time, and requires majority vote for Board action. -JAK GROWTH MANAGEMENT IMPACT: There is no Growth Management Impact associated with this action. RECOMMENDATION: To accept the After Action Report and provide any necessary direction. Prepared By: Dan Summers, Director of the Bureau of Emergency Services ATTACHMENT(S) 1. Irma After Action Update lgp.des v15 (PDF) 11.A Packet Pg. 300 05/08/2018 COLLIER COUNTY Board of County Commissioners Item Number: 11.A Doc ID: 5540 Item Summary: Recommendation to accept an update to the After-Action Report provided during the Board’s November 7, 2017 Workshop regarding the effects of Hurricane Irma. (Dan Summers, Bureau of Emergency Services, Division Director) Meeting Date: 05/08/2018 Prepared by: Title: Department Head - Administrative Svc – Administrative Services Department Name: Len Price 05/01/2018 5:24 PM Submitted by: Title: Department Head - Administrative Svc – Administrative Services Department Name: Len Price 05/01/2018 5:24 PM Approved By: Review: Administrative Services Department Len Price Level 1 Division Reviewer Completed 05/01/2018 5:25 PM Administrative Services Department Len Price Level 2 Division Administrator Review Completed 05/01/2018 5:25 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 05/02/2018 9:27 AM Office of Management and Budget Valerie Fleming Level 3 OMB Gatekeeper Review Completed 05/02/2018 9:58 AM Office of Management and Budget MaryJo Brock Additional Reviewer Skipped 05/02/2018 12:14 PM County Manager's Office Nick Casalanguida Level 4 County Manager Review Completed 05/02/2018 2:16 PM Board of County Commissioners MaryJo Brock Meeting Pending 05/08/2018 9:00 AM 11.A Packet Pg. 301 Irma After-Action Update May 8, 2018 PRESENTED BY: DAN SUMMERS, DIRECTOR BUREAU OF EMERGENCY SERVICES AND EMERGENCY MANAGEMENT 11.A.1 Packet Pg. 302 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Fuel Strategies: Commercial u Our work efforts included: (Hazardous Waste Div.) u Map all fuel stations with generators/generator switches. u Inspection process to evaluate resiliency. u Challenges with point-of-sale connectivity and backup. u Outreach to commercial providers. u Corporate partnerships, mutual-aid supply resources,,, u UPDATE: u Maps developed and posted on website u Inspections in progress (90% complete) u Ensure Public Information availability… 11.A.1 Packet Pg. 303 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) 9 Retail Stations Currently with on-site Generators. 34 Retail Stations with Generator Transfer Switch. 0 Retail Stations planning on Generator or GTS. 61 Retail Stations with no provisions. 11.A.1 Packet Pg. 304 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Retail Fuel Statutes...No State Legislative changes following Irma u Florida Statutes require: u All new stations, or substantial renovations, regardless of the number of pumps or location to have a GTS or generator. u All stations to attest to periodic testing & operational capability and provide proof to the local emergency management director upon request. u The local building department to withhold a certificate to occupy if a GTS or generator is not installed at a new or substantially renovated station. Statutes do not prohibit additional local requirements. 11.A.1 Packet Pg. 305 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Fuel Strategies: Commercial LDC Changes u DRAFT LDC AMENDMENT: Adopts a requirement to install transfer switches at all gas stations and permanent emergency generators at all new or substantially renovated gas stations and gas stations located within ½ mile of an interstate highway or evacuation route. u Requires ability to operate point-of-sale during power or internet failure. u Provides flexibility to incentivize installation of generators at existing gas stations with site constraints. u Requires third-party testing under load annually to ensure operability. u Goal 12 of the Conservation and Coastal Management Element “TO MAKE EVERY REASONABLE EFFORT TO ENSURE THE PUBLIC SAFETY, HEALTH AND WELFARE OF PEOPLE AND PROPERTY FROM THE EFFECTS OF HURRICANE STORM DAMAGE.” u ANTICIPATED TIMELINE FOR APPROVAL: u DSAC-LDR SUBCOMMITTEE: APRIL 18 u DSAC: MAY 2 u CCPC: MAY 3 AND/OR MAY 17 u BCC: JUNE 26 11.A.1 Packet Pg. 306 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Fuel Strategies: Internal Resources u Our work efforts include: u Recent purchase of 4-towable fuel transfer tanks (PUD) u Recent purchase of 4-towable fuel transfer tanks (Sheriff) u Fleet budgeted for additional fuel tender. (2ndQtr 2019) u Purchase of “pony” tanks for certain pick-up and utility vehicles (To be determined) u Consortium/cooperative efforts for large fuel contracts for greater reliability (BCC June 2018) u RFP for Disaster Re-fueling tanker support contracts (June 2018). u Large volume rental storage tanks. u Fuel bladder storage under consideration. 11.A.1 Packet Pg. 307 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Nursing Homes and Assisted Living Facilities -(HB 7099 and SB 7028): u Signed by Gov. on March 26th. (A few key requirements)... u Legislation requiring generators for Nursing Homes/ALFs (96 hours fuel, maintain 81 degrees. u Requires cooling capability of 30 sq ft per resident. 20sq ft for ALF’s. u Generator plan due to County Emergency Management by April 30. u Extensions for construction, permitting or equipment shortage no later than June 1, 2019. u Collier EM-Conducted one workshop and one webinar with over 50 local facilities participating. 11.A.1 Packet Pg. 308 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) LDC requirement for the licensed facilities: u Anticipated Timeline for Approval: u DSAC-LDR Subcommittee: April 18 u DSAC: May 2 u CCPC: May 3 and/or May 17 u BCC: June 26 u Codifies State requirement for permanent emergency generators, back-up connectivity, regular testing under load, and other submittal requirements at assisted living facilities and nursing homes, etc. Fills void in some basic generator maintenance requirements. u Industry discussions thus far have been positive for meeting these requirements. 11.A.1 Packet Pg. 309 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Public Utilities-Power Supply Strategies u Purchase/lease of generators: u FPL implementing comprehensive power distribution hardening program for major transmission mains. u Coordinating with current contractor to specify generator quantity, size requirements. u Working on placing rental contracts with numerous national suppliers. 11.A.1 Packet Pg. 310 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Lift Station Emergency Power u Hurricane Wilma –43 lift stations with emergency power u Hurricane Irma –95 lift stations with emergency power (121% increase) u Improvements Since Wilma include: u 20 additional Diesel generators/pumps installed at lift stations by PUD. u 16 additional portable generators purchased by PUD u 3 Diesel pumps added to master pump stations by PUD u 12 generators installed by developers per 2014 Utility Standards changes 11.A.1 Packet Pg. 311 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Lift Station Emergency Power continued: u 53 generators/Diesel pumps acquired either by current FEMA mitigation grant application, or funded through a surcharge placed on the ratepayers.Timeline:Approx. 2-3 years based on funding. u Installation of a back-up Diesel pump at MPS 302.00, currently under construction. u Installation of a Diesel pump at PS 401.01 to be constructed summer 2018. u Installation of a Diesel pump at PS 152.00 to be constructed late-summer 2018. u Purchase of five portable generators summer 2018. 11.A.1 Packet Pg. 312 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Lift Stations – Public and Private improvement efforts. u Regulations for conveyance of private facilities u Improve conveyance standards u UPDATE: u Utility Standards Manual. Update in progress to ensure greater resiliency in construction. Completion Date: October 2018 u GMD inspects all lift stations in unincorporated Collier County. Completion Date: September 2018 u Benchmarking, developing ordinance/standards changes. Completion Date: October 2018 u Development ordinance imposing maintenance standards on private lift stations. Completion Date: September 2018 11.A.1 Packet Pg. 313 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Community Resiliency –Whole Community Approach. A continuous effort by Emergency Management and our required Local Mitigation Strategy Plan. u Standards for new communities (refuge, power, logistics) u Improvements in outreach to HOA Presidents. u Hardening of new and existing County facilities-Repairs, replacement or harden when funding opportunities exist. u Map existing and future facilities to provide the EOC some strategic options. u UPDATE: Hardening strategies for new County buildings developed. 11.A.1 Packet Pg. 314 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Expanding County Employee Training u New CMA Guidance issued on April 24th to all Divisions. u Pre-established roles and assignments u Training and communication plans. u UPDATE: u Training via electronic media migrating to Collier University to allow for continuous training as well as Just- in-Time refresher training if needed. u Hands-on training as required. 11.A.1 Packet Pg. 315 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Re-tooled Shelter Strategies: Developed detailed plans with CCPS Dr. Patton; briefed CMO in April. Testing, inspection of generator power capabilities - May and June dates scheduled for on-site generator test. *Load test” to be conducted by July 2018. Partnership with CCPS on all training manuals and training initiatives. 11.A.1 Packet Pg. 316 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Shelter Strategies continued: u Rental firms making site visits for redundant/back-up equipment deployment plans for Palmetto Ridge. u UPDATE: u Plans expanded schools/staffing for up to 26 shelters. u Middle schools to serve as pet friendly shelters. u Joint training efforts in progress. u Expanding food service capabilities. u County, Sheriff and Fire Districts evaluating operating/shelter facilities in concert with Emergency Management for appropriate use. 11.A.1 Packet Pg. 317 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Enhanced Public Information Initiatives... Daily communication from CM, Commissioners/press releases, briefings from CCC&R. Public communication plan Everbridge® as funded by Florida Legislature. Social media and alternative communication methods (text, AM/FM, NOAA) UPDATE: •Alert and Warning Coordinator hired by EM to build-out platforms and expand functions for special populations and expanded list of threat hazards. •Update from County Manager developed for daily distribution 11.A.1 Packet Pg. 318 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Enhanced Public Information Initiatives continued: u Update continued: u News releases to follow all public briefings distributed widely to print, television and radio. u All County employees to wear County ID and branded uniforms as appropriate. u Signage to include County Logo where possible. u Improved usage of variable message boards u Continue efforts to have the Sheriff and other agencies participate in the Joint Information Center engagement in the EOC. 11.A.1 Packet Pg. 319 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Logistics - Donated Goods/Services Services. u Project Plan to be provided to County Manager in July –Pending a ruling by FEMA regarding use of GSA Disaster Logistics Services. u Should FEMA rule against GSA Disaster services-EM will seek IDIQ logistical support contractor. u Update: u Interviewing Volunteer and Donations Coordinator position recently restored by the Board. u Seeking funding to enclose East Bay of the ESC to better protect disaster supplies, expand shelf life and commodities. u Legislative Concern: Encourage State EM to expand inventories in the State’s Logistical warehouse operation in Orlando. 11.A.1 Packet Pg. 320 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Special/Functional Needs Coordination u Managing expectations between Statutory mandates for Registry and Critical Medical Care Shelter. u Establishing the Critical Medical Care Shelter Team and Client Registry coordination earlier in the event to improve triage efforts. u Health Care resources –Ensuring the State EOC deploys mutual aid teams earlier and better prepared for on-site support. 11.A.1 Packet Pg. 321 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Mutual Aid... u Collier County has always been a Statewide Mutual Aid partner. u IRMA impacting 47 counties and our national mutual aid impacted by Harvey, made resources somewhat scarce. u Traffic Operations pursuing Mutual Aid partnerships with similar East Coast Communities. u Water/Sewer Support-Same-Members of the Florida Waste Water Agency Response Network (WARN). u UPDATE: u EM will bring to the County Manager additional information on the Emergency Management Assistance Compact business processes. u Procurement staff is working with Traffic Ops to put in place contracts as necessary for additional services and support. 11.A.1 Packet Pg. 322 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Reimbursement Update Debris Management (includes waterway debris)$ 73,000,000 $11M pending final FDEM review; $1.5M pending FEMA review; $62M in process Protective Measures $ 11,000,000 $1.2M pending FDEM review; $9.1M pending FEMA review; $700K in process Permanent Repairs*$ 55,000,000 Pending FEMA site visits $ 139,000,000 *Note: Estimate based on initial damage inventory assessment. Many of these repairs may be covered by insurance. Collier carries a 3% per structure deductible up to a $5M cap. 11.A.1 Packet Pg. 323 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report) Questions or Comments: u Thank you! 11.A.1 Packet Pg. 324 Attachment: Irma After Action Update lgp.des v15 (5540 : Hurricane Irma After Action Report)