Agenda 05/26/2015 Item # 5A 5/26/2015 5.A.
n
EXECUTIVE SUMMARY
Recommendation to recognize Pam Bastien, Customer Service Specialist, Growth Management
Department as the Employee of the Month for March 2015.
OBJECTIVE: The purpose of the Employee of the Month program is to recognize the efforts
and accomplishments of employees who have made significant contributions to the organization
and to our community.
CONSIDERATIONS: Pam Bastien, Customer Service Specialist, has been nominated as the
"Employee of the Month" for March 2015. Pam, an employee of the County for more than 4
years, works for the Growth Management Department.
Pam wears a number of hats as the first face and voice most people see or hear when they
contact GMD, whether it is an internal or external customer. She has a way about her that tells
you that you are in good hands. In addition to her outstanding customer service skills at the front
desk, Pam also handles the Road Alert for all projects, lane closures, delays, construction etc,
that are going on in Collier County. She works closely with outside construction companies as
well as FDOT for updates. This is a vital service that she performs so that our residents are well
informed and kept safe at all times. In addition Pam maintains all the GMD public meeting
attendance information, allowing the residents and HOA's to continue to be kept informed of
design plan changes, schedule updates and any other necessary information.
Pam has devoted herself to learning about all the departments and divisions in the County to be
as knowledgeable as possible when assisting her customers; she always has a smile and a kind
word and always does her best to be sure her customers are 100% satisfied. She is also a proud
military veteran serving four years in the Navy and seventeen years in the Army National Guard.
Pam is devoted to her job, her co-workers and Collier County residents and is very deserving of
this award.
FISCAL IMPACT: The selected "Employee of the Month" receives a $150.00 cash award.
Funds are available in the employee's Budget Cost Center.
GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with
this Executive Summary.
RECOMMENDATION: That the Board of County Commissioners approves the recognition of
Pam Bastien as"Employee of the Month"for March 2015.
Prepared By: Katie Whittier, Human Resources Generalist, Department of Human Resources
Packet Page-14-
5/26/2015 5.A.
COLLIER COUNTY
Board of County Commissioners
Item Number: 5.5.A.
Item Summary: Recommendation to recognize Pam Bastien, Customer Service Specialist,
Growth Management Department,as the Employee of the Month for March 2015.
Meeting Date: 5/26/2015
Prepared By
Name: WhittierKatherine
Title:Human Resources Generalist,Human Resources
5/5/2015 9:26:57 AM
Submitted by
Title:Human Resources Generalist,Human Resources
Name: WhittierKatherine
5/5/2015 9:26:58 AM ^'
Approved By
Name: pochopinpat
Title:Administrative Assistant,Administrative Services Department
Date: 5/5/2015 10:46:53 AM
Name:LybergAmy
Title:Division Director-Human Resources,Human Resources
Date: 5/5/2015 6:55:27 PM
Name:PriceLen
Title:Department Head-Administrative Svc,Administrative Services Department
Date: 5/11/2015 11:03:22 AM
Name:KlatzkowJeff
Title:County Attorney,
Date: 5/11/2015 1:43:46 PM
Name:KimbleSherry
Packet Page-15-
5/26/2015 5.A.
Title: Management/Budget Analyst, Senior, Office of Management&Budget
Date: 5/12/2015 9:02:24 AM
Name: CasalanguidaNick
Title: Deputy County Manager,County Managers Office
Date: 5/12/2015 1:11:01 PM
n
Packet Page-16-