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Agenda 03/08/2016 Item #16D 3 3/8/2016 16.D.3. EXECUTIVE SUMMARY Recommendation to approve after-the-fact Amendment to the Home Care for the Elderly Program and Attestation Statement with Area Agency on Aging for Southwest Florida, Inc. for Services for Seniors programs (No Fiscal Impact). OBJECTIVE: To provide uninterrupted support services to Collier County Services for Seniors' (CCSS)elderly clients. CONSIDERATIONS: The Community and Human Services' Services for Seniors program has been providing support to Collier County's frail and elderly citizens for over thirty-five years through the Federal and State of Florida grants. The Home Care for the Elderly program is funded by the Florida Department of Elder Affairs (DOEA) through the Area Agency on Aging for Southwest Florida, Inc. (Agency). This grant-funded service enables seniors to remain in their homes and live with independence and dignity. On September 8, 2015, the Board approved the current grant contract with Area Agency on Aging for Southwest Florida, Inc. (Agenda items 16D3). This contract has a one-year term, effective July 1, 2015 through June 30,2016. The proposed HCE amendment replaces language in attachment I, Section 2.1.3.1.1, Calculating the Basic Subsidy, which states, "The Basic Subsidy shall be based on the financial status of the client receiving care. In the event that both a husband and wife are clients,their combined financial status shall be used to determine the amount of the Basic Subsidy. The Contractor shall ensure the Basic Subsidy is calculated in accordance with the current DOEA Programs and Services handbook, Chapter 7, Section III, C.2., Basic Subsidy Amount." The underlined text shows the new language added by the replacement of the Section 2.1.3.1.1. This item is being presented after-the-fact because Collier County received the grant agreement on February 4, 2016 from the Agency with a request for a 30-day turnaround time. Pursuant to CMA 5330 and Resolution No. 2010-122,the County Manager authorized Steve Carnell,Public Services Department Head, to sign the agreement. Collier County, as the Lead Agency, is responsible to respond to seniors' needs and to manage the spending authority for the HCE program services. FISCAL IMPACT: Funding from the Department of Elder Affairs via the Area Agency on Aging under the 2015 grant award is available in Human Services Grant Fund 707,Project 33419 (HCE). There is no fiscal impact associated with this action. GROWTH MANAGEMENT: There is no growth management impact associated with this action. LEGAL CONSIDERATIONS: This is a standard form amendment provided by the Area Agency on Aging for Southwest Florida, Inc. This item has been approved for form and legality and requires a majority vote for Board approval. —JAB RECOMMENDATIONS: That the Board of County Commissioners approves the after-the-fact Amendment and Attestation with Area Agency on Aging for Southwest Florida,Inc. Prepared by: Lisa N. Carr, Grants Coordinator, Community and Human Services Attachments: 1)HCE 203.15.001 2)HCE Contract 203.15 Packet Page -571- 3/8/2016 16.D.3. COLLIER COUNTY Board of County Commissioners Item Number: 16.16.D.16.D.3. Item Summary: Recommendation to approve after-the-fact Amendment to the Home Care for the Elderly Program and Attestation Statement with Area Agency on Aging for Southwest Florida, Inc. for Services for Seniors programs (No Fiscal Impact). Meeting Date: 3/8/2016 Prepared By Name: CarrLisa Title: Grants Coordinator,Community&Human Services 2/9/2016 11:52:07 AM Submitted by Title: Grants Coordinator,Community&Human Services Name: CarrLisa 2/9/2016 11:52:08 AM Approved By Name: CarrilloDora Title: Accountant, Community&Human Services Date: 2/9/2016 2:15:58 PM Name: LopezMaggie Title: Accountant, Senior,Community&Human Services Date: 2/9/2016 2:29:48 PM Name: TownsendAmanda Title: Division Director-Operations Support,Public Services Department Date: 2/11/2016 2:13:11 PM Name: GrantKimberley Title: Division Director-Cmnty&Human Svc, Community&Human Services Date: 2/17/2016 10:50:29 AM Packet Page -572- 3/8/2016 16.D.3. Name: AlonsoHailey Title: Operations Analyst, Public Services Department Date: 2/18/2016 4:02:05 PM Name: SonntagKristi Title: Manager-Federal/State Grants Operation, Community&Human Services Date: 2/22/2016 12:54:12 PM Name: RobinsonErica Title: Accountant, Senior, Grants Management Office Date: 2/22/2016 1:12:33 PM Name: CarnellSteve Title: Department Head-Public Services,Public Services Department Date: 2/23/2016 8:04:18 AM Name: BelpedioJennifer Title: Assistant County Attorney, CAO General Services Date: 2/23/2016 10:09:14 AM Name: KlatzkowJeff Title: County Attorney, Date: 2/24/2016 10:22:18 AM Name: StanleyTherese Title: Manager-Grants Compliance, Grants Management Office Date: 2/26/2016 2:51:46 PM Name: CasalanguidaNick Title: Deputy County Manager, County Managers Office Date: 2/28/2016 4:37:54 PM Packet Page -573- 3/8/2016 16.D.3. Amendment.001 RVD GVJ.1 J.VV 1 AREA AGENCY ON AGING FOR SOUTHWEST FLORIDA,INC. HOME CARE FOR THE ELDERLY PROGRAM CONTRACT COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS THIS AMENDMENT is entered into between the Area Agency on Aging for Southwest Florida, Inc. ("Agency") and Collier County Board of County Commissioners("Contractor"),amends agreement HCE 203.15. The purpose of this amendment is to amend contractual language. NOW THEREFORE, in consideration of the mutual covenants and obligations set forth herein,the receipt and sufficiency of which are hereby acknowledged,the Parties agree to the following: 1. ATTACHMENT I,Section 2.1.3.1.1 is hereby replaced. 2.1.3.1.1 Calculating the Basic Subsidy The Basic Subsidy shall be based on the financial status of the client receiving care. In the event that both a husband and wife are clients,their combined financial status shall be used to determine the amount of the Basic Subsidy. The Contractor shall ensure the Basic Subsidy is calculated in accordance with the current DOEA Programs and Services Handbook, Chapter 7, Section III, Item C.2., Basic Subsidy Amount. Department of Elder Affairs Programs& Services Handbook may be found at the following link: Http://elderaffairs.state.fl.us/doea/nois.php All provisions in the contract and any attachments thereto in conflict with this Amendment shall be and are hereby changed to conform to this Amendment. All provisions not in conflict with this Amendment are still in effect and are to be performed at the level specified in the contract. This Amendment and all its attachments are hereby made part of the contract. IN WITNESS THEREOF, the Parties hereto have caused this 1 page amendment, to be executed by their undersigned officials as duly authorized;and agree to abide by the terms, conditions and provisions of this HCE contract as amended. This Amendment is effective on the last date the Amendment has been signed by both Parties. Contractor: COLLIER COUNTY.BOARD AREA AGENCY ON AGING FOR OF COUNTY CO MISSIONERS SOUTHWEST FLORIDA,INC. • � , SIGNED BY: SIGNED BY: NAME: STEPHEN Y. CARNELL NAME: MARIANNE G LORINI TITLE: PUBLIC SERVICES DEPARTMENT HEAD TITLE: PRESIDENT/CEO DATE: February 5, 2016 DATE: .02 Ay Federal Tax ID: 59-6000558 Approved as to form and legality Fiscal Year Ending Date: 09/30 1 \Cc ,�►,� o Astant County 1416 ev Ge;. Packet Page -574- 3/8/2016 16.D.3. Revised August 2007 Attestation Statement Agreement/Contract Number: HCE 203.15 Amendment Number 001 I.Stephen Y Carnell ,attest that no changes or revisions have been made to the (Recipient/Contractor representative) content of the above referenced agreement/contract or amendment between the Area Agency on Aging for Southwest Florida and Public Services Department Head (Recipient/Contractor name) The only exception to this statement would be for changes in page formatting,due to the differences in electronic data processing media,which has no affect on the agreement/contract content. February 5, 2016 Signature of Recip f/Contractor representative Date Approved as to form and legality Assistant County At ar ey Revised August 2007 Packet Page -575- July 2015 to June 2016 3/8/2016 16.D.3. AREA AGENCY ON AGING FOR SOUTHWEST FLORIDA,INC. HOME CARE FOR THE ELDERLY PROGRAM CONTRACT COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS THIS CONTRACT is entered into between the Area Agency on Aging for Southwest Florida, Inc. (Agency) and Collier County Board of County Commissioners (Contractor), and collectively referred to as the "Parties." The term Contractor for this purpose may designate a Vendor, Subgrantee or Subrecipient. WITNESSETH THAT: WHEREAS,the Agency has determined that it is in need of certain services as described herein; and WHEREAS, the Contractor has demonstrated that it has the requisite expertise and ability to faithfully perform such services as an independent Contractor of the Agency. NOW THEREFORE, in consideration of the services to be performed and payments to be made,together with the mutual covenants and conditions hereinafter set forth,the Parties agree as follows: 1. Purpose of Contract The purpose of this contract is to provide services in accordance with the terms and conditions specified in this contract including all attachments, forms, exhibits and references incorporated, which constitute the contract document, 2. Incorporation of Documents within the Contract The contract will incorporate attachments,proposal(s),state plan(s),grant agreements,relevant Department handbooks, manuals or desk books and Master Contract number HM014,as an integral part of the contract,except to the extent that the contract explicitly provides to the contrary. In the event of conflict in language among any of the documents referenced above, the specific provisions and requirements of the contract document(s) shall prevail over inconsistent provisions in the proposal(s)or other general materials not specific to this contract document and identified attachments. 3. Term of Contract This contract shall begin at twelve (12:00) A.M., Eastern Standard Time July 1,2015 or on the date the contract has been signed by the last party required to sign it,whichever is later. It shall end at eleven fifty-nine(11:59)P.M.,Eastern Standard Time June 30,2016. 4. Contract Amount The Agency agrees to pay for contracted services according to the terms and conditions of this contract in an amount not to exceed$49.250.00,or the rate schedule, subject to the availability of funds. Any costs or services paid for under any other contract or from any other source are not eligible for payment under this contract. 5. Renewals By mutual agreement of the Parties, in accordance with s. 287.058(1)(g), T.S.,the Agency may renew the contract for a period not to exceed three years, or the term of the original contract, whichever is longer. The renewal price, or method for determining a renewal price, is set forth in the bid, proposal, or reply. No other costs for the renewal may be charged. Any renewal is subject to the same terms and conditions as the original contract and contingent upon satisfactory performance evaluations by the Agency and the availability of funds. Packet Page -576- Jury 2015 to June 2016 3/8/2016 16.D.3. [Type here] 6. f ial I' vee rr Re its nt ti xes Narnes Addr sses and Tole hone Numb rs : The Contractor name, as shown on page 1 of this Collier County Housing, Human and Veteran Services contract, and mailing address ofthe official payee to 3339 E Tamiami Trail, Building H a. whom the payment shall be made is: Naples, FL 34112 Kimberly Grant, Director The name of the contact person and street address where Collier County Housing, Human and Veteran b. Services financial and administrative records are maintained is: 3339 E Tamiami Trail, Building H Naples, FL 34112 Kimberly Grant, Director The name, address,and telephone number of the Collier County Housing, Human and Veteran e' representative of the Contractor responsible for Services administration of the program under this contract is: 3339 E Tamiami Trail, Building H Naples, FL 34112 (239)252-2273 Tammy Rhoades, VP of Finance d The section and location within the Agency where Area Agency on Aging for Southwest Florida, Inc. Requests for Payment and Receipt and Expenditure 15201 North Cleveland Avenue, Suite 1100 forms are to be mailed is: North Fort Myers, FL 33903 Marianne Lorini, Executive Director e. The name, address, and telephone number of the Area Agency on Aging for Southwest Florida,Inc. Contract Manager for this contract is: 15201 North Cleveland Avenue, Suite 1 100 North Fort Myers,FL 33903 239-652-6900 Upon change of representatives(names, addresses,telephone numbers)by either party,notice shall be provided in writing to the other party and the notification attached to the originals of this contract. 7. MI Terms and Conditions Included: This contract and its Attachments, 1, 11I, VI—X, and any exhibits referenced in said attachments,together with any documents incorporated by reference, contain all the terms and conditions agreed upon by the Parties. There are no provisions, terms, conditions, or obligations other than those contained herein, and this contract shall supersede all previous communications,representations or agreements, either written or verbal between the Parties. By signing this contract, the Parties agree that they have read and agree to the entire contract. IN WITNESS 'THEREOF, the Parties hereto have caused this contract,to be executed by their undersigned officials as duly authorized. Contractor: COLLIER COUNTY BOARD OF AREA AGENCY ON AGING FOR COUNTY COMMISSIONERS SOUTHWEST FLORIDA, INC. `, SIGNED BY: tA,_LNi/V,vl rt-' 1 ; -- i SIGNED BY: ... :. . .7 ._t ., ';._._•1 NAME '� �( i ( CI,;1(�' _ NAME: MARIANNE G LORINI TITLE ,L'�1) `� `.��, ���(i 1 1("(,r ' , 1 f(J1�;� TITLE: PRESIDENT/CEO DATE: (.._1 \ DATE if / - / : Federal Tax ID: 59-6000558 Fiscal Year Ending Date: 09/30 Approved as to roan anu legality '' ` _ 2 Assistant County Al ey Packet Page -577- July 2015 to June 2016 3/8/2016 16.D.3. INDEX OF ATTACHMENTS ATTACHMENT 1 .4 ATTACHMENT III .13 ATTACHMENT VI HOME CARE FOR THE ELDERLY ANNUAL BUDGET AND RATE SUMMARY..... 14 ATTACHMENT VII HOME CARE FOR THE ELDERLY INVOICE REPORT SCHEDULE .. 15 ATTACHMENT VIII REQUEST FOR PAYMENT .. 16 ATTACHMENT IX RECEIPT AND EXPENDITURE REPORT 17 ATTACHMENT X COST REIMBURSEMENT SUMMARY .18 *Attachments II,IV,and V are included by reference in the Master Contract HMO I4. 3 Packet Page -578- July 2015 to June 2016 3/8/2016 16.D.3. [Type here] ATTACHMENT I AREA AGENCY ON AGING FOR SOUTHWEST FLORIDA, INC. HOME CARE FOR THE ELDERLY PROGRAM SECTION I: SERVICES TO BE PROVIDED 1.1 DEFINITION OF CONTRACT TERMS AND ACRONYMS 1.1.1 Definitions of Acronyms Corrective Action Plan (CAP) Community Care for Disabled Adults (CCDA) Community Care for the Elderly(CCE) Client Information and Registration Tracking System(CIRTS) Department of Children and Families(DCF) Florida Department of Elder Affairs(DOEA) Florida Statutes(F.S.) Home Care for Disabled Adults(HCDA) Home Care for the Elderly(HCE) Institutional Care Program (ICP) Planning and Service Area(PSA) Summary of Programs and Services(SOPS) 1.1.2 Program Specific Terms Aging Out: The condition of reaching 60 years of age and being transitioned from DCF Services, CODA or HCDA services to the Agency's and/or Department's community-based services. Area Plan: A plan developed by the area agency on aging outlining a comprehensive and coordinated service delivery system in its PSA in accordance with the Section 306(42 U.S.C. 3026) of the Older Americans Act and Department instructions. The Area Plan includes performance measures and unit rates per service offered per county. Area Plan Update: A revision to the Area Plan wherein the area agency on aging enters HCE program specific data in the CIRTS. An update may also include other revisions to the Area Plan as instructed by the Agency and/or Department. Department of Elder Affairs Programs and Services Handbook: An official document of DOEA. Handbook includes program policies, procedures, and standards applicable to agencies which are recipients/providers of DOEA funded programs. An annual update is provided through a Notice of Instruction. Functional Assessment: A comprehensive, systematic, and multidimensional review of a person's ability to remain independent and in the least restrictive living arrangement. Notice of Instruction(NOI): The Department's established method to communicate to the Agency and/or Contractor the requirement to perform a particular task or activity.NOIs are located on the Department's website at http://elderaffairs.state.fl.us/doea/nois.php. 4 Packet Page -579- July 2015 to June 2016 3/8/2016 16.D.3. Summary of Programs and Services (SOPS): A document produced by the Department and updated yearly to provide the public and the Legislature with information about programs and services for Florida's elders. 1.2 GENERAL DESCRIPTION 1.2.1 General Statement Area Agencies on Aging may contract with CCE lead agencies or other ease management entities for the provision of the HCE program. Approved caregivers receive a Basic Subsidy to reimburse some of their expenses each month for caring for the consumer and may receive a Special Subsidy for other necessary services and essential supplies.Caregivers may be approved for up to three HCE clients in their home. 1.2.2 Home Care for the Elderly Program Mission Statement The HCE Program supports family-style living arrangements, on a non-profit basis, as an alternative to nursing homes or other institutional care. Through the program,a caregiver for 3 or fewer elders,living in a private home, provides basic services of maintenance and supervision, as well as coordinating other necessary specialized services. 1.2.3 Authority The relevant authority governing the HCE program includes: (1) Rule Chapter 58H-1, Florida Administrative Code; (2) Sections 430.601, 430.602, 430.603, 430.604, 430.605, 430.606,430.608,F.S.; and (3) The Catalog of State Financial Assistance(CSFA)Number 65.001. 1.2.4 Scope of Service The Contractor is responsible for the programmatic, fiscal and operational management of HCE.The program services shall be provided in a manner consistent with and described in the Contractor's Request for Proposal, RFP, and the Agency's current Area Plan as updated,and the current Department of Elder Affairs OEA Programs and Services Handbook,which are incorporated by reference. 1.2.5 Major Program Goals The major goals of the HCE program are to ensure that: (1) Basic Subsidy is provided to the caregiver of each client, and; (2) Special Subsidy is provided when essential to the well-being of the client. 1.3 INDIVIDUALS TO BE SERVED 1.3.1 General Eligibility The HCE program serves elders age 60 and older at risk of placement in a nursing home or other institutional settings who can remain in a family-style setting through the provision of subsidies. 1.3.2 Client Eligibility Clients eligible to receive services under this contract must: (1) Be 60 years of age or older; (2) Have income no greater than the TCP standard; (3) Meet the ICP asset limitation; 5 Packet Page -580- July 2015 to June 2016 3/8/2016 16.D.3. (4) Be at risk of nursing home placement; (5) Have an approved adult caregiver living in the home with them who is willing and able to provide care or assist in arranging for care; and (6) Not be enrolled in a Medicaid capitated long-term care program. 1.3.3 Caregiver Eligibility Caregivers eligible to receive services under this contract must: (1) Be at least 18 years of age; (2) Be capable of providing a family-type living environment; (3) Be a relative or a friend who has been accepted by the client as a surrogate family, or is a responsible adult with whom the client has made an arrangement to provide home care services; (4) Be willing to accept responsibility for the social, physical,and emotional needs of the care recipient; (5) Be physically present and live in the home to provide supervision and to assist in arrangement of services for the client; (6) Maintain the residential dwelling free of conditions that pose an immediate threat to the life, safety, health and well-being of the home care client; and (7) Be without record of conviction of abuse,neglect or exploitation of another person. 1.3.4 Targeted Groups Priority for services provided under this contract shall be given to those eligible persons assessed to be at risk of placement in an institution. SECTION II: MANNER OF SERVICE PROVISION 2.1 SERVICE TASKS To achieve the goals of the I-ICE program,the Contractor shall perform or ensure that its Subcontractors perform the following tasks: (1) Client Eligibility Determination; (2) Assessment and Prioritization of Service Delivery for New Clients; (3) Delivery of Services to Eligible Clients; and (4) Monitoring the performance of its Subcontractors. 2.1.1. Client Eligibility Determination The Contractor shall ensure that applicant data is evaluated to determine eligibility. Eligibility to become a client is based on meeting the requirements in ATTACHMENT I, Section 1.3. 2.1.2 Assessment and Prioritization of Service Delivery for New Clients The Contractor shall ensure the following criteria are used to prioritize new clients for service delivery. It is not the intent of the Agency to remove existing clients from any services in order to serve new clients being assessed and prioritized for service delivery. (1) Imminent Risk individuals: Individuals in the community whose mental or physical health condition has deteriorated to the degree that self-care is not possible, there is no capable caregiver, and nursing home placement is likely within a month or very likely within 3 months. (2) Aging Out individuals: Individuals receiving CCDA and HCDA services through the Department of Children and Families' Adult Services transitioning to community-based services provided through the Agency and/or Department when services are not currently available. 6 Packet Page -581- July 2015 to June 2016 3/8/2016 16.D.3. (3) Service priority for individuals not included in (1) and (2) above, regardless of referral source, will be determined through the Agency's functional assessment administered to each applicant, to the extent funding is available. The Contractor shall ensure that first priority is given to applicants at the higher levels of frailty and risk of nursing home placement. 2.1.3 Delivery of Services to Eligible Clients The Contractor shall ensure the provision of a continuum of services that meet the diverse needs of the functionally impaired elders and their caregivers. The Contractor shall ensure Basic Subsidy and Special Subsidy services are performed in accordance with the current Department of Elder Affairs Programs and Services Handbook. 2.1.3.1 Basic Subsidy The Basic Subsidy is a cash payment made to an approved caregiver each month to reimburse some expenses incurred in caring for the client.The Basic Subsidy is provided for support and maintenance of the care recipient, including housing, food, clothing,and medical costs not covered by Medicaid,Medicare or any other insurance. A Basic Subsidy shall be paid to approved caregivers when the client is in the home for any part of the month. If the client is hospitalized or in any other temporary institution for 30 days or less, the full Basic Subsidy shall be provided to the caregiver as if the client were in the home. 2.1.3.1.1 Calculating the Basic Subsidy The Basic Subsidy shall be based on the financial status of the client receiving care. In the event that both a husband and wife are clients, their combined financial status shall be used to determine the amount of the Basic Subsidy. The Contractor shall ensure the Basic Subsidy is calculated in accordance with the current DOEA Programs and Services Handbook. 2.1.3.2 Special Subsidy Services Though every eligible HCE client receives a Basic Subsidy, Special Subsidy payments are pre-authorized and are based on additional specialized medical or health care services, supplies or equipment needed to maintain the health and well-being of the individual elder. The Special Subsidy for additional medical support and special services is a cash payment to reimburse the costs of any other service or special care not covered by Medicaid, Medicare, or private insurance when these services are determined to be essential to maintain the well-being of the home care recipient. A Special Subsidy shall be paid to the approved caregivers when the client is in the home for any part of the month. Special Subsidy Services may be authorized through a vendor agreement. All Special Subsidy services must be performed in accordance with the Department of Elder Affairs Programs and Services Handbook. Special Subsidy services include: Service Unit of Service Adult Day Care F Housing Improvement Hour Adult Day Health Care Occupational Caregiver Training/Support Therapy Other Chore Outreach Chore(Enhanced) Personal Care Counseling(Gerontological) Physical Counseling(Mental Therapy Health/Screening) Respite(Facility Based or In-Home) Home Health Aide Service Skilled Nursing Services Speech Homemaker Therapy Home Delivered Meals Meal Material Aid Episode Other Specialized Medical Equipment, Services and Supplies Transportation One-Way Trip 7 Packet Page -582- July 2015 to June 2016 3/8/2016 16.D.3. 2.1.3.3 Access to and Coordination of Services The Contractor shall ensure, through case management and case aide services, that the HCE clients'needs are documented and needed services are planned, arranged and coordinated for the client and caregiver. 2.1.4 Use of Subcontractors If this contract involves the use of a Subcontractor or a third party, then the Contractor shall not delay the implementation of its agreement with the Subcontractor. if any circumstances occur that may result in a delay for a period of 60 days or more of the initiation of the subcontract or in the performance of the Subcontractor, the Contractor shall notify the Contract Manager and the Agency's Chief Financial Officer in writing of such delay. The Contractor shall not permit a Subcontractor to perform services related to this agreement without having a binding Subcontractor agreement executed. In accordance with Section 23.1 of the Master Contract, the Agency will not be responsible or liable for any obligations or claims resulting from such action. The Contractor shall submit a copy of all subcontracts to the Contract Manager within thirty days of the subcontract being executed. 2.1.5 Monitoring the Performance of Subcontractors The Contractor shall monitor at least once per year each of its Subcontractors, Subrecipients, Vendors and/or Consultants paid from funds provided under this contract. The Contractor shall perform fiscal, administrative and programmatic monitoring to ensure contractual compliance, fiscal accountability, programmatic performance, and compliance with applicable state and federal laws and regulations. The Contractor shall monitor to ensure that time schedules are met, the budget and scope of work are accomplished within the specified time periods, and other performance goals stated in this contract are achieved. 2.2 SERVICE TIMES 2.2.1 Service Times The Contractor shall ensure the availability of the services listed in this contract at times appropriate to meet client service needs, at a minimum, during normal business hours. Normal business hours are as Monday through Friday, 8:00 a.m. to 5:00 p.m. 2.3 DELIVERABLES 2.3.1 Service Unit The Contractor shall ensure the provision of the services described in the contract, and the service tasks described in Section 2.1, are in accordance with the current Department of Elder Affairs Programs and Services Handbook. ATTACHMENT VI lists the services that can be performed, the highest reimbursement unit rate, the method of payment, and the service unit type. Units of service will be paid pursuant to the rate established in the Area Plan as updated and shown in ATTACHMENT VI and approved by the Agency. 2.4 REPORTS The Contractor shall respond to additional routine and/or special requests for information and reports required by the Agency in a timely manner as determined by the Contract Manager. The Contractor shall establish reporting due dates for Subcontractors that permit the Contractor to meet the Agency's reporting requirements. 2.4.1 Area Plan Update and All Revisions Thereto The Agency is required to submit an annual Area Plan update wherein the Agency enters HCE-specific data in the CIRTS. The Contractor may also be required to submit revisions to the Area Plan as instructed by the Agency and/or Department. 8 Packet Page -583- July 2015 to June 2016 3/8/2016 16.D.3. 2.4.2 CIRTS Reports The Contractor shall input HCE-specific data into CIRTS. 7"o ensure CIRTS data accuracy, the Contractor shall use CIRTS-generated reports which include the following: (1) Client Reports; (2) Monitoring Reports; (3) Services Reports; (4) Miscellaneous Reports; (5) Fiscal Reports; (6) Aging and Disability Resource Center Reports; and (7) Outcome Measurement Reports. 2.4.3 Program Highlights The Contractor shall submit Program Highlights referencing specific events that occurred in SFY/FFY 2014- 2015 by September 04, 2015. The Contractor shall provide a new success story, quote,testimonial, or human- interest vignette. The highlights shall be written for a general audience, with no acronyms or technical terms. For all agencies or organizations that are referenced in the highlight,Contractor shall provide a brief description of their mission or role.The active tense shall be consistently used in the highlight narrative,in order to identify the specific individual or entity that performed the activity described in the highlight. The Contractor shall review and edit Program Highlights for clarity,readability,relevance,specificity,human interest,and grammar, prior to submitting them to the Agency. 2.5 RECORDS AND DOCUMENTATION The Contractor shall ensure the collection and maintenance of client and service information, on a monthly basis, from the CIRTS or any such system designated by the Agency. Maintenance includes valid exports and backups of all data and systems according to Agency standards. 2.5.1. Policies for Data and Software Backup "Ile Contractor and each Subcontractor,among other requirements,must anticipate and prepare for the loss of information processing capabilities. The routine backing up of all data and software is required to recover from losses or outages of the computer system. Data and software essential to the continued operation of Contractor functions must be backed up. The security controls over the backup resources shall be as stringent as the protection required of the primary resources. A copy of the backed up data shall be stored in a secure, offsite location. The Contractor shall maintain written policies and procedures for computer system backup and recovery, and shall have the same requirement in its contracts and/or agreements with Subcontractors. These policies and procedures shall be made available to the Agency upon request. 2.6 PERFORMANCE SPECIFICATIONS 2.6.1 Outcomes (1) The Contractor shall ensure services provided under this contract are in accordance with the current DOFA Programs and Services Handbook; (2) The Contractor shall timely submit to the Agency all reports described in ATTACHMENT I, SECTION 2.4,REPORTS; and (3) The Contractor shall timely submit to the Agency all information described in ATTACHMENT I, SECTION 2.5,RECORDS AND DOCUMENTATION. 2.7 CONTRACTOR'S FINANCIAL OBLIGATIONS 9 Packet Page -584- July 2015 to June 2016 3/8/2016 16.D.3. Subsidy payments for each client and for the program must be maintained within the amount of program funding available. 2.8 AGENCY RESPONSIBILITIES 2.8.1 Program Guidance and Technical Assistance The Agency will provide to the Contractor guidance and technical assistance, as needed, to ensure the successful fulfillment of the contract by the Contractor. 2.8.2 Contract Monitoring The Agency will review and evaluate the performance of the Contractor under the terms of this contract. Monitoring shall be conducted through direct contact with the Contractor through telephone, in writing, or an onsite visit. The Agency's determination of acceptable performance shall be conclusive. The Contractor agrees to cooperate with the Agency in monitoring the progress of completion of the service tasks and deliverables. The Agency may use, but is not limited to, one or more of the following methods for monitoring: (1) Desk reviews and analytical reviews; (2) Scheduled, unscheduled and follow-up on-site visits; (3) Client visits; (4) Review of independent auditor's reports; (5) Review of third-party documents and/or evaluation; (6) Review of progress reports; (7) Review of customer satisfaction surveys; (8) Agreed-upon procedures review by an external auditor or consultant; (9) Limited-scope reviews; and (JO) Other procedures as deemed necessary. SECTION III: METHOD OF PAYMENT 3.1 GENERAL STATEMENT OF METFIOD OF PAYMENT The method of payment for this contract includes advances and fixed rates for services. Payment may he authorized for all allowable expenditures to complete the tasks identified in the deliverables, as required by the agreement. The Contractor shall consolidate all requests for payment from Subcontractors and Expenditure Reports that support requests for payment and shall submit to the Agency on ATTACHMENT VIII, ATTACHMENT IX,and ATTACHMENT X. 3.1.1 Funding Distribution The Contractor agrees to distribute funds as detailed in the Area Plan update and ATTACHMENT VI. To request a budget line item change between the budget categories of Case Management and Subsidies,CS, the Contractor must submit the request in writing with a revised contract budget and receive written approval from the Agency's Contract Manager. Any changes in the total amounts of the funds identified on the ATTACHMENT VI form require a contract amendment. 3.2 ADVANCE PAYMENTS The Contractor may request up to two months of advances at the start of the contract period to cover service costs. The payment of an advance will be contingent upon the sufficiency and amount of funds released to the Agency and/or Department by the State of Florida("budget release"). The Contractor shall provide the Contract Manager documentation justifying the need for an advance and describing how the funds will be distributed. The Contractor's requests for advances require the approval of the Contract Manager. If sufficient budget is available, the Agency will issue approved advance payments after July 1,2015. 10 Packet Page -585- July 2015 to June 2016 3/8/2016 16.D.3. 3.2.1 Advance Recoupment All advance payments made to the Contractor shall be returned to the Agency as follows: one-tenth of the advance payment received shall be reported as advance recoupment on each request for payment, starting with report number 5, in accordance with ATTACHMENT VII to this contract. The Contractor may temporarily place advanced funds into an FDIC insured interest bearing account. All interest earned on advanced funds must be returned to the Agency within 30 days of the end of each quarter of the contract period. 3.3 INVOICE SUBMITTAL AND REQUESTS FOR PAYMENT All Requests For Payment and Receipt and Expenditure Reports submitted to the Agency shall be submitted using ATTACHMENT VIII,ATTACHMENT IX and Cost Reimbursement Summary(ATTACHMENT X). The Contractor shall include documentation of services provided, unit of services, and the rates for the services provided in conformance with the requirements as described in this ATTACHMENT I. 3.3.1 Payment Requests All payment requests shall be based on the submission of actual monthly expenditure reports beginning with the first month of the contract. The schedule for submission of advance requests and invoices is ATTACHMENT VII to this contract, 3.3.2 Payment Withholding Any payment due by the Agency under the terms of this contract may be withheld pending the receipt and approval by the Agency of all financial and programmatic reports due from the Contractor and any adjustments thereto, including any disallowance not resolved as outlined in section 26 of Master Contract. 3.3.3 Date For Final Request For Budget Revisions Final requests for budget revisions or adjustments to contract funds based on expenditures for services, must be submitted to the Contract Manager no later than June 25, 2016. 3.3.4 Date for Final Request for Payment The final request for payment is due to the Agency no later than August 1, 2016. 3.4 DOCUMENTATION FOR PAYMENT The Contractor shall maintain documentation to support payment requests that shall be available to the Agency, or authorized individuals, such as Department of Financial Services,upon request. 3.4.1 HCE Subsidy Data Entries Schedule The Contractor must ensure all data for HCE subsidies are entered in the CIRTS by the 15th of each month. HCE subsidy data entered into the CIRTS by the 15th of the month will be for payments incurred between the 16th of the previous month and the 15th of the current month. Case management data entered into the CIRTS by the 9th of the month shall be for units of service provided during the previous month from the 1st and up to and including the last day of the previous month or case management units of service may be entered according to the Contractor schedule, in aggregate on the 31st or daily, weekly or monthly. The Contractor shall ensure data entry for HCE subsidies will cease on the 15th of the month and the CIRTS Monthly Service Utilization Report, by consumer and by worker identification is generated. The Contractor shall ensure the Monthly Utilization Report by consumer and by worker identification is verified, corrected, and certified no later than the 20th of the month in which the Report is generated. 3.4.2 CIRTS Data Entries for Contractors The Agency must require Contractors to enter all required data per the Agency' s and/or Department's CIRTS Policy Guidelines for clients and services in the CIRTS database. The data must be entered into the CIRTS before the Contractors submit their request for payment and expenditure reports to the Agency. The Agency shalt establish time frames to assure compliance with due dates for the requests for payment and expenditure reports to the Agency and/or Department along with copies of receipts/services over $150. 11 Packet Page -586- July 2015 to June 2016 3/8/2016 16.D.3. 3,4.3 Contractors' Monthly CIRTS Reports The Agency must require Contractors to run monthly CIRTS Reports and verify client and service data in the CIRTS is accurate. This report must be submitted to the Agency with the monthly request for payment and expenditure report and must be reviewed by the Agency before the Contractor's request for payment and expenditure reports can be approved by the Agency. 3.5 REMEDIES FOR NONCONFORMING SERVICES The Contractor shall ensure that all goods and/or services provided under this contract are delivered timely, completely and commensurate with required standards of quality. Such goods and/or services shall only be delivered to eligible program participants. If the Contractor fails to meet the prescribed quality standards for services, such services will not be reimbursed under this contract. In addition, any nonconforming goods, including home delivered meals, and/or services not meeting such standards will not be reimbursed under this contract. The Contractor's signature on the request for payment form certifies maintenance of supporting documentation and acknowledgement that the Contractor shall solely bear the costs associated with preparing or providing nonconforming goods and/or services. The Agency requires immediate notice of any significant and/or systemic infractions that compromise the quality, security or continuity of services to clients. 3.6 FINANCIAL CONSEQUENCES Contractor shall ensure 100% of the deliverables and service tasks identified in this contract are performed pursuant to contract requirements. If at any time after an initial written notice of deficiency, Contractor is notified by the Agency's Contract Manager that it has failed to correctly, completely, or adequately perform the deliverables or service tasks, Contractor will have 10 days to issue a Corrective Action Plan ("CAP") to the Agency's Contract Manager that addresses the deficiencies and states how the deficiencies will he remedied within the specified time period. The Agency shall assess a Financial Consequence for Non-Compliance on the Contractor for each deficiency identified in the CAP which is not corrected pursuant to the CAP. The Agency will also assess a Financial Consequence for failure to timely submit a CAP. 3.6.1 Payment Deduction In the event Contractor fails to correct an identified deficiency within the timeline specified in the CAP, the Agency shall deduct, from the payment for the invoice of the following month, I% of the monthly value of the contract for each day the deficiency is not corrected. If Contractor fails to timely submit a CAP plan, the Agency shall deduct 1% of the monthly value of the administrative funds in the contract for each day the CAP is overdue, beginning the 1 1th day after notification by the contract manager of the deficiency. The deduction will be made from the payment for the invoice of the following month. If, or to the extent, there is any conflict between this paragraph and paragraphs 39 and 39.1 of the Master contract,this paragraph shall have precedence. 12 Packet Page -587- July 2015 to June 2016 3/8/2016 16.D.3. ATTACHMENT HI 1. FEDERAL RESOURCES AWARDED TO THE SUI3RECFPIENT PURSUANT TO THIS CONTRACT CONSIST OF THE FOLLOWING: PROGRAM TITLE FUNDING SOURCE CFDA AMOUNT TOTAL FEDERAL AWARD COMPLIANCE REQUIREMENTS APPLICABLE TO THE FEDERAL RESOURCES AWARDED PURSUANT TO THIS CONTRACT ARE AS FOLLOWS: N/A 2. STATE RESOURCES AWARDED TO THE RECIPIENT PURSUANT TO THIS CONTRACT CONSIST OF THE FOLLOWING: MATCHING RESOURCES FOR FEDERAL PROGRAMS PROGRAM TITLE FUNDING SOURCE CFDA AMOUNT TOTAL STATE AWARD $0 STATE FINANCIAL ASSISTANCE SUBJECT TO See.21597,F.S. PROGRAM TITLE FUNDING SOURCE CSFA AMOUNT Home Care for the Elderly General Revenue-Collier 65.001 $49,250.00 TOTAL AWARD $49,250.00 COMPLIANCE REQUIREMENTS APPLICABLE TO STATE RESOURCES AWARDED PURSUANT TO THIS CONTRACT ARE AS FOLLOWS: STATE FINANCIAL ASSISTANCE Section 21 5 97, Fla. Stat. Chapter 691-5, FIa. Admin. Code 13 Packet Page -588- July 2015 to June 2016 3/8/2016 16.D.3. ATTACHMENT VI HOME CARE FOR THE ELDERLY PROGRAM BUDGET SUMMARY Collier County Board of County Commissioners Collier HCE Case Management/Case Aide $ 3805.00 HCE Basic and Special Subsidies 45,445.00 Total $ 49,250.00 RATE SUMMARY Collier County Board of County Commissioners Collier SERVICES REIMBURSEMENT RATE Collier Case Management $60.00 Case Aide $33.88 14 Packet Page -589- July 2015 to June 2016 3/8/2016 16.D.3. ATTACHMENT VII HOME CARE FOR THE ELDERLY INVOICE REPORT SCHEDULE Report Number Based On Submit to Agency on this Date 1 July Advance* July 1 2 August Advance* July 1 Monthly Utilization Report (7/1-7/15) July 20 3 July Expenditure Reports (105 & 106) August 9 Monthly Utilization Report (7/16-8/15) August 20 4 August Expenditure Report(105 & 106) September 9 Monthly Utilization.Report(8/16-9/15) September 20 5 September Expenditure Report (105 & 106) October 9 Monthly Utilization Report(9/16-10/15) October 20 6 October Expenditure Report (105 & 106) November 9 Monthly Utilization Report(10/16-11/15) November 20 7 November Expenditure Report (105 & 106) December 9 Monthly Utilization Report (11/16-12/15 December 20 8 December Expenditure Report(105 & 106) January 9 Monthly Utilization Report(12/16-1/15) January 20 9 January Expenditure Report (105 & 106) February 9 Monthly Utilization Report(1/16-2/15) February 20 10 February Expenditure Report (105 & 106) March 9 Monthly Utilization Report (2/16-3/15) March 20 11 March Expenditure Report (105 & 106) April 9 Monthly Utilization Report (3/I6-4/15) April 20 12 April Expenditure Report (105 & 106) May 9 Monthly Utilization Report(4/16-5/15) May 20 13 May Expenditure Report (105 & 106) June 9 Monthly Utilization Report (5/16-6/15) June 20 14 June Expenditure Report(105 & 106) July 9 Monthly Utilization Report(6/15-6/30) July 20 15 Final Expenditure Report (105 & 106) August 1 16 Closeout Report (105 & 106) August 15 Legend: * Advance based on projected cash need. Note# 1: Report #1 for Advance Basis Contracts cannot be submitted to the Area Agency on Aging for Southwest Florida, the. prior to July 1 or until the contract with the Agency has been executed and a copy sent to the Agency on Aging for Southwest Florida, Inc. Actual submission of the vouchers to the Agency is dependent on the of the expenditure report. Note # 2: All advance payments made to the Contractor shall be returned to the Agency as follows: one— tenth of the advance payment received shall be reported as an advance recoupment on each request for payment, starting with report number five. The adjustment shall be recorded in Part C, Line 1 of the report(ATTACHMENT IX). Note #3: Submission of expenditure reports may or may not generate a payment request. If final expenditure report reflects funds due back to the Agency, payment is to accompany the report. 15 Packet Page -590- July 2015 to June 2016 3/8/2016 16.D.3. ATTACHMENT VIII REQUEST FOR PAYMENT HOME CARE FOR THE ELDERLY PROGRAM RECIPIENT NAME,ADDRESS,PHONE41 and FEID# TYPE OF PAYMENT: This Request Period: From: To: Regular Contract Period Contract# Advance Report# PSA# CERTIFICATION: I hereby certify to the best of my knowledge that this request is complete and correct and conforms with the terms and the purposes of the above contract. Prepared by: Date: Approved by: Date: PART A BUDGET SUMMARY AAA Admin. Case Management Subsidies TOTAL 1.Approved Contract Amount $0.00 $0.00 $0.00 $0.00 2,Previous Funds Received for Contract Period $0.00 $0.00 $0.00 $0.00 3.Contract Balance(line 1 minus line 2) $0.00 $0.00 $0.00 $0.00 4.Previous Funds Requested and Not Received for Contract Period $0.00 $0.00 $0.00 $0.00 5.CONTRACT BALANCE(line 3 minus line 4) $0.00 $0.00 $0.00 $0.00 PART B: CONTRACT FUNDS REQUEST 1.Anticipated Cash Need(1st-2nd months) $0.00 $0.00 $0.00 $0.00 2.Net Expenditures For Month $0.00 $0.00 $0.00 $0.00 (DOEA Form 105H,Part B,Line 4) 3.TOTAL $0.00 $0.00 $0,00 $0.00 PART C. NET FUNDS REQUESTED 1.Less Advance Applied 00.00 $0.00 $0.00 00.00 2.TOTAL FUNDS REQUESTED(Pert B Line 3,minus Part C Line 1) $0.00 $0.00 $0.00 $0.00 List of Services/Units/Rates provided-See attached report, DOEA FORM 100H Revised 2/4112 16 Packet Page -591- July 2015 to June 2016 3/8/2016 16.D.3. ATTACHMENT IX RECEIPT AND EXPENDITURE REPORT HOME CARE FOR THE ELDERLY PROGRAM PROVIDER NAME,ADDRESS,PHONE#and FEID# Program Funding: THIS REPORT PERIOD: From To AAA Admin. CONTRACT PERIOD: Case Management CONTRACT# Subsidies: REPORT# Basic Special PSA# CERTIFICATION: I certify to the best of my knowledge and belief that the report is complete and correct and all outlays herein are for purposes set forth in the contract Prepared by: Data: Approved by: Dale: PART A:BUDGETED INCOME/ RECEIPTS 1.Approved 2.Actual Receipts 3.Total Receipts 4.Percent of Budget For This Report Year to Date Approved Budget 1.State Funds $0.00 $0.00 $0.00 #DIV/O! 2.TOTAL RECEIPTS $0.00 $0.00 $0.00 #DIV/01 PART B:EXPENDITURES 1.Approved 2.Expenditures 3.Expenditures 4.Percent of Budget For This Report Year to Date Approved Budget 1.AAA Program Administration $0.00 $0.00 $0.00 #DIV/0! 2.Service Subcontractors:Case Management $0.00 $0.00 $0.00 #DIV/01 3.Service Subcontractors:Subsidy $0.00 $0.00 $0.00 #DIV/01 a Basic Subsidy $0,00 $0.00 $0.00 #DIV/0! b.Special Subsidy $0.00 $0.00 $0.00 #DIV/01 4.TOTAL EXPENDITURES $0.00 $0.00 $0.00 #DIV/0! PART C:OTHER REVENUE AND EXPENDITURES I.Interest: II.Advance Recoupment 1.Earned on GR Advance$ 2.Return of GR Advance $ 1.Advance Recouped $ 3.Other Earned $ E.C■EA FORM 105H F ewsed Sr7512010 17 Packet Page -592- 3/8/2016 16.D.3. July 2015 to June 2016 flL L)CAI .1 3 ATTACHMENT X Cost Reimbursement Summary Contract# Report(invoice)Number: Budget Number of Category Description units Service Date Amount I I o m E TOTAL ADMINISTRATION $0.00 to II � a d C d � u! I TOTAL EXPENSES $0.00 18 Packet Page -593- 3/8/2016 16.D.3. Revised August 2007 Attestation Statement Agreement/Contract Number HCE 203.15 Amendment Number•�� T, �,teotren Y (arnell ,attest that no changes or revisions have been made to the (Recipient/Contractor representative) content of the above referenced agreement/contract or amendment between the Area Agency on Aging for Southwest Florida and Public Services Department Head (Recipient/Contractor name) The only exception to this statement would be for changes in page formatting,due to the differences in electronic data processing media,which has no affect on the agreement/contract content. Sb f �I'(1f ' , r•, i Date Signatur"e of Recipient/Contractor representative Approved as to form and legality Assistant County Attorney Revised August 2007 Packet Page -594-