Minutes 04/02/1997 EMERGENCY MEDICAL SERVICE ADVISORY COUNCIL
(EMSAC)
INFORMAL MINUTES
April 2, 1997
3:00 P.M.
EMERGENCY MEDICAL SERVICES HEADQUARTERS
3301 East Tamiami Trail
Council Bob Laird Excused Members: Fay Biles
Members: Mike Davis Sharon Hanlon
Rhona Saunders
Bob Schank
Tim Smith
Sheldon Reed
Gary Young
Palma Fuson
Paul Gunther-Mohr
Roger Evans
Others: Leo Ochs
Jeff Page
Barbara Brown
The regular monthly meeting of the Collier County EMSAC committee was called
to order at 3:00 P.M. on Wednesday April 2, 1997 by Bob Laird Chairman.
The minutes of the March 12, 1997 meeting were approved.
OLD BUSINESS
The position of the FTE for the attorney's request of run reports is being filled by
Larry Kirby formally of the Finance Department.
NEW BUSINESS
Chairman Laird expressed his appreciation to the members for their consideration
in changing the monthly date of the meetings from the second Wednesday to the
first Wednesday of each month.
A discussion was held in regard to the difference in the salaries between the
firefighters and the paramedics. Paul Gunther-Mohr feels there is no uniformity in
the jobs which will eventually cause problems. Due to the different salary scales,
time of service, and benefits this becomes a complex issue. Leo Ochs stated the
Human Resources Department does evaluations with other counties on an annual
basis to keep the county on a comparable pay scale with other counties. Jeff
Page stated the main problem is with recruiting and drawing people from other
areas, as it is expensive to live in the area. The issue would be getting qualified
medics that have many years of service somewhere else and they have to take a
*► substantial pay cut sometimes to come to our service. Paul Gunther-Mohr would
like for the committee to have the pay difference as an objective. He would like
to see facts and figures of comparison. Leo Ochs would be happy to request, a
Salary and Benefit Wage Structure Report, but does not want to create problems
in and area that has taken a lot of work to get to the position we are in at this time.
Roger Evans stated the issue is having different disciplines being engaged in the
same activities but being compensated in their employment structure differently,
but the people who are presently doing this are not the problem. Also each of
these individual disciplines are covered by different collective bargaining
elements. As long as they are covered by different collective bargaining
elements, Roger doesn't see what the committee can do. Sheldon Reed stated
an organization is needed to do look into this situation at the time consolidation
would take place. Rhona wanted to know if salary is a problem with recruiting
with EMS. If it is then the committee, at that time, should recommend a salary
increase. Leo agreed that if and when salaries impact service, it would become
time to look into the situation.
Jeff Page went over a consumer complaint reference a call in Pelican Bay, where
the EMS unit was dispatched to an address for the Sand Bar Restaurant on the
beach. There is a Sand Bar and a Sandpiper Restaurant on the beach. The
dispatcher gave the address for the closest access to the Sand Bar. The unit and
the fire department met a trolley to take them to the beach. When they got to the
beach the patient was not there. The patient was at the Sandpiper. The patient
had shortness of breath, with an anaphylactic type of reaction. The paramedics
went on the trolley again going to the Sandpiper. Upon their arrival at the
Sandpiper they found the patient had left in another trolley to go back to the
parking lot. The paramedics went back to the parking lot where they were
originally dispatched. Prior to their arrival, they were told by the dispatcher they
could cancel as the patient went POV, per a deputy.
The patient's wife called, she was very upset. The problem was when the call
went in on the enhancement screen it showed the address of the Pelican Bay
Foundation Clubhouse and that is why 911 dispatch dispatched EMS to that
location. All 911 calls that go into dispatch, show on the enhancement screen
the address of the phone number from where the call is originating. for whatever
reason the caller gave the correct location where they were located, but the 911
operator looked at the screen and did not know the difference. The screen had a
location on the south end of Pelican Bay, they dispatched to a completely different
area and restaurant. EMS is working with the 911 Dispatch Office in conjunction
with the Sheriffs Office to get the phones to ring in the correct location. The
Battalion Commander heard the call and addressed it right away with the Sheriff's
Office and the understanding is it has been corrected with the Dispatch Center.
The EMS Department now has to follow up with Mrs. Blonder. The department is
waiting for the actual dispatch tape before following up with her. Mrs. Blonder's
only concern is that this situation doesn't happen again.
The Commander followed up that evening to make sure Mr. Blonder had arrived
at the hospital and was going to be all right.
+► 'Sheldon Reed also reiterated that cell phones cause the same problem. It doesn't
matter where you are located, the cell phone tower address is what comes up on
the dispatch enhanced screen. The dispatch operator should always ask for the
location of the patient. Diane Flagg stated the dispatch protocol is, if the address
on the screen is different from the address the caller is giving, they are to dispatch
to the address the caller is giving.
Sheldon Reed wanted to advise the committee that April is "Hurricane Re-entry
Sticker" month. Bring a vehicle registration for each vehicle you own to the
nearest Sheriff's Office sub-station. This is just to facilitate re-entry into your
area. This is a county wide program.
Diane Flagg met with Jim Tobin, North Naples Fire and EMS will be sharing the
existing Emergency Services facility in North Naples. She also meet with Don
Peterson in Golden Gate, and there are two options we can use. Either build an
addition to the existing facility or EMS would incur the cost for expansion to the
building. Don Peterson will take this to his Commissioners and will keep Diane
informed as to the decision.
Meeting adjourned.