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LAB Minutes 12/07/2011 Eg 077 V L Naples, Florida, December 7, 2011 BY: LET IT BE KNOWN that the LIBRARY ADVISORY BOARD met on this date in regular session at 10:00 a.m. in the Headquarters Library with the following members present: CHAIR: Doris J. Lewis VICE-CHAIR: Loretta Murray Carla Grieve Rochelle Lieb Fiala Connie Bettinger-Hennink Hiller Henning J�- Coyle ✓ ALSO PRESENT: Marilyn Matthes, Library Director Colette j(j Kate Albers, Naples Daily News APPROVAL OF MINUTES Mrs. Lewis asked for additions or corrections to the minutes of October 19, 2011. A few minor corrections were noted. Ms. Grieve moved to approve the minutes, seconded by Mrs. Bettinger-Hennink and the motion was carried unanimously that the minutes be approved as corrected. LITERACY PROGRAM REPORT–Mrs. Reiss did not attend and there was no report. REPORT OF OFFICERS It was suggested that articles written by Mrs. Grieve for the Naples Daily News could be mentioned in the minutes. Mrs. Grieve will prepare a 2011 summary of NDN articles. Mrs. Bettinger-Hennink suggested we also include letters to the editor in our minutes. COMMUNICATIONS- None UNFINISHED BUSINESS • Employee of the Month–December o Mrs. Murray nominated Om Dinprasurtsatya for Employee of the Month for December. Mrs. Bettinger-Hennink seconded the motion. Motion passed. o Mrs. Matthes presented options for changing the EOM nomination form. Tanya Salidvar has worked out several options for changing the form.After a discussion,the first option was selected. Ms. Murray seconded. Mrs. Matthes noted that all staff would have to start using the new form effective January. • Fy11 Circulation Mrs. Matthes distributed copies of circulation figures for FY2011. She had been waiting for some electronic information to include before completing the annual circulation statistics.We are having nearly 67,000 items used on-line—a large increase for use of these resources. Mrs. Grieve noted the increase in use of'Mango' in July—after her article had been published in NDN about Mango. Misc.Corres: Date: £_j c ) 13 1 Item#: tt2S-2_, I5 Copies to: • Electronic usages are double that of last year.We expect additional users after the 2011 holiday season, as more people receive e-readers for holiday presents. Overall both door counts and circulation are lower, due, in part,to reduced hours. Jail is likely not to go 'electronic'.We will continue to provide paperbacks to Jails. Statistics will include the Immokalee Stockade, since it is now open. Jail population is down—as is use of library materials by prisoners. An OCLC report discussed at the last meeting noted that the large group of economically impacted people are using libraries more—but many of these people have left Collier County. An example is the local reduction in construction and agriculture workers. South Regional Library is more seasonal than anticipated,while GG circulation maintains more evenly throughout the year. Mrs. Matthes shared circulation by both patron type and types of materials. Children can get library cards at birth. An Immokalee High School contract with parents indicates that parents are encouraged to have their children get public library cards. • Facebook Friending Mrs. Matthes did a 'request for legal services' to answer question about LAB members 'friending' each other. The report has not been returned yet. Ms. Bettinger-Hennink noted that the library twitter feed was 'awesome'. LAB members want clarity on how to handle social media with other LAB members. Mrs. Grieve noted that she had heard that half of the people on Facebook are under 30. Mrs. Lieb asked for a reminder of her library account and password. Mrs. Matthes will provide the information. • Reserving new DVDs Library will start reserving new DVDs in January. We are not publicizing the change, but staff will be telling the public about it as they ask. Library is concerned about discouraging people because of potential long lines for new releases. This is a six month trial. DVDs will still check- out for 7 days,with no renewals. Vendors keep changing their policies on how they sell their products to libraries.A DVD vendor is starting to delay shipments to libraries and others that rent DVDs. NEW BUSINESS: #2. E-book briefing: Reference Librarian April Ristau came to demonstrate how to download e-books onto the Amazon Fire.You can download directly to the Amazon Fire, as well as to an I-Pad. She showed members how to start the process on the library's webpage and how to browse through the titles.The website has extensive help screens on the OverDrive website. You can 2 • limit your results to titles currently available, rather than scanning through the entire list.We buy only a few copies of titles,so as each title is checked out, no one can use it until that copy is returned just like physical copies. Different devices require different download processes. The website provides a lot of help screens. Materials can be returned early.Amazon will email you when your book is about to expire. April was asked which device she would recommend and answered that after you have downloaded to a particular device people quickly learn how to download to your own device. Library downloads are compatible With most devices. Library has also scheduled multiple help sessions for the public. LAB members thanked April for the demonstration. The e-book proposal was revised at the request of the Friends. Mrs. Grieve expressed the opinion about not being able to keep up with the demand with limited equipment to check- out. She thought there would be too many people disappointed,and that would cause negative feelings rather than positive publicity for the Friends and the Library. Members discussed the 'digital divide'and possible services that could be offered. Multiple devices could be purchased to use as demonstrations and rotated them to each of the libraries for a certain time period. People could try them out in the library. Mrs. Lieb suggested that the Library should be a place to try out new things, including checking them out. Questions concerned how durable the devices are. Staff research has found that other libraries have very few problems with maintenance—including patron damage and loss. Library would preload content onto devices—likely from Barnes& Noble. Mrs. Murray said if we do go forward, 3 devices would not be enough and 3 weeks check-out would be too long. Members asked how the Library would price replacement readers. Mrs. Matthes answered that replacement cost of devices as well as books is the 'list cost', but people can replace with an exact item instead of paying a higher price to the Library. Staff will continue to discuss and come back with a Friends proposal in the future. Mrs. Murray asked what State Aid to Libraries is expected this year. Mrs. Matthes answered State Aid is estimated at about$180,000. E-Rate rebates are available and could be used to partner with the Friends to purchase e-readers, if it is determined to be a desired program. Members concluded that'it is neat'—but potentially unpopular because of wait time. There are also limits on other things-such as public use computers. Mrs. Grieve suggested we have a 'show&tell bus'that could go to all locations so that more people could try out the devices when the bus visited eaoh location. This could be a way to get more people to visit libraries. #1. Staffing: Mrs. Matthes has hired to replace Judy Kraycik. Not sure when she will start—probably January.We have also hired a part-time person on Marco, a full-time person at HQ Children's, and Tanya Salidvar will be making a final decision to select a full-time person in Immokalee. We are also interviewing for seasonal workers. Most will be part-time, and work for about 16 weeks from hire date. #3. Calendar: 3 Mrs. Matthes presented a proposed calendar for 2012 meetings. Mrs. Murray suggested moving the January meeting up 1 week to January 11, because of Early Voting. The rest of the calendar was acceptable. GENERAL CONSIDERATIONS • Mrs. Lewis asked about whether we're generating much money by charging for computer use for those without library cards. Library staff members encourage people to get a library card rather than paying the $5 to use a computer. Non-resident cards are$10 a month,which include computer use. Mrs. Matthes will check on whether computer generated statistics can enswer this question. DIRECTOR'S REPORT • Several staff members attended a webinar on grant applications. Staff is considering applying for a grant to help people apply for jobs. o Ms. Bettinger-Hennink asked about any new webinars Mrs. Matthes would be attending. There are many. Members asked if they were effective. Mrs. Matthes replied that some are excellent—especially if produced by non-profit organizations like WebJundtion and the State Library. Others that sponsor them are partnering with commercial organizations trying to sell products and are more sales meetings than educational. • Library has had some new shelves at Headquarters. The lights for them will likely be installed starting January 16,when the Library is closed for MLK, but open for early voting. • Estate Branch had a problem with chlorine at Estates Branch well—too much chlorine. Facilities are trying to get the chlorine regulated. REPORT OF THE FRIENDS Board meeting is this Friday.January 13, 2012 is the annual appreciation event for Friends members and will be at HQ.You need to RSVP soon to get a spot. Mrs. Lewis asked Kate Albers if she had any questions for LAB. Kate appreciates opportunity to attend, since she is a big user of HQ library. Kate was a buyer for books—and owns too many books. Kate knows most of what is airailable for check-outs. She likes audio books, DVDs and books, but does not have an e-reader. She would like to do a story about e-readers in libraries. ADJOURNMENT There being no further business to come before the Library Advisory Board, Mrs. Lieb moved to adjourn, seconded by Ms. Bettinger-Hennink and carried unanimously the meeting was adjourned at 11:30 a.m. Approved by: ./L6w 0-ittn Doris J. Lewis Chair, Library Advisory Board 4