#11-5725 Change Order #2 (Lou Hammond & Associates, Inc.) Co ler County Purchasing Department
Adnuristrative Services Division Change Modification Form
Purchasing
® Contract Change Request ❑ Work Order Modification
Contract#: 11- Change#: 2 PO/Work Order#: n/a Project Name: Public Relations and
5725 Marketing Program for the Collier County
Museum
Project#: n/a Project Manager: Ron Department: Museum Contractor/Firm Name: Lou Hammond
Jamro
Original Contract/Work Order Amount $ 152,000.00 12113111; 16F5 Original BCC Approval Date; Agenda Item#
Current BCC Approved Amount $ 152,000.00' Last BCC Approval Date; Agenda Item #
Current Contract/Work Order Amount $ 152,000.00 SAP Contract Expiration Date (Master)
Dollar Amount of this Change $30,000.00 19.74% Total Change from Original Amount
Revised Contract/Work Order Total $182,000.00 19.74% Change from Current BCC Approved Amount
Cumulative Changes $30,000.00 19.74% Change from Current Amount
Completion Date, Description of the Task(s) Change, and Rationale for the Change
Original completion date: n/a Last approved completion date: n/a Revised completion date (includes this
change): n/a
Number of days added : n/a Each step on the contract modification checklist form has been reviewed prior to me
submitting for approval RJ (this box must be initialed by Project Manager)
❑ Add new task(s) ❑ Change task(s) ❑ Delete task(s) ® Other(specify): Add services for
Museum
Provide a detailed and specific explanation of the requested change(s)to the task(s)and/or the additional days
added:
1. The budget in the current agreement, $152,000 for the Tourism Department. This change order is to add the Collier
County Museum to the original agreement to develop a Public Relations and Marketing Program for the Museum.
2. Provide detailed rationale for the requested change: The Collier County Museum is not included in the original
agreement.
3. Provide explanation why change was not anticipated in original scope of work:
n/a
4. Describe the impact if this change is not processed:
Museum will not be able to use the budget amount for public relations and marketing.
Type of Change/Modification
El 1. Planned/Elective ❑ 2. Unforeseen conditions/circumstance ❑ 3. Quantity or price adjustment
❑ 4. Correction of error(s) ® 5. Value added ❑ 6. Schedule adjustment
Change Requested By
❑ Contractor/Consultant ❑ Owner ® Using Department
❑ Design Professional ❑ Regulatory Agency (specify): ❑ Other(specify):
Purchasing Professional Participated in Negotiation of Change/Modification: ❑Yes EI No
Revised:5/16/12
Approved by: Date: ,o I. 12
Name an Tit -. -: Jamro, Museum Director
Reviewed by: Date: ///ZNllZ
Procurement Strategi is Name: Diana De L on, Contract Technician
Revised:5/16/12
CHANGE ORDER
CHANGE NO. 2 CONTRACT NO. 11-5725
BCC Date: 12/13/2011
Agenda Item: 16.F.5
TO: Lou Hammond & Associates Inc, 39 East 51 Street,NY 10022
DATE: Z12(0f13
PROJECT NAME: Public Relations and Marketing Program for Collier County Museum
PROJECT NO.: n/a
Under our AGREEMENT dated December 13, 2011
You hereby are authorized and directed to make the following change(s) in accordance with terms and
conditions of the Agreement: Add the Collier County Museum to the Lou Hammond Contract for
Public Relations and Marketing program for approximately $30,000 annual amount.
FOR THE: Additive Sum of: Thirty Thousand Dollars, $30,000 .
Original Agreement Amount $152,000.00
Sum of Previous Changes $0
This Change Order Add $30,000.00
Present Agreement Amount $182,000.00
The time for completion shall be increase by n/a calendar days due to this Change Order. Accordingly,
the Contract Time is now n/a calendar days. The substantial completion date is n/a and the final
completion date is n/a Your acceptance of this Change Order shall constitute a modification to our
Agreement and will be performed subject to all the same terms and conditions as contained in our
Agreement indicated above, as fully as if the same were repeated in this acceptance. The adjustment,
if any, to the Agreement shall constitute a full and final settlement of any and all claims of the
Contractor arising out of or related to the change set forth herein, including claims for impact and
delay costs.
IN WITNESS WHEREOF,the Contractor and the County have each, respectively, by an authorized
person or agent, hereunder set their hands and seals on the date(s) indicated below.
Accepted: frih,.,,,tv„ Z(, , 20 (3
OWNER:
{
BOARD OF 0 TY OMMISSIONERS
ATTEST: COLLI' ' C fI Y, ' LORIDA
By:
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Wight E;Brpck Clerk i •rgia .Willer, Esq., Chairwoman
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BY: AIL.:dr.4..s 410F1.411,
Christina Aparian, Project Manager
Collier County Museum
CONTRACTOR:
Lou Hammond & Associates, Inc. DEPART ENT DIRECTOR
By:
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Terence Gallagher Ron Jamro, Collier County Museum
Approved as to form and DIVISION ADMINISTRATOR
Legal sufficiency: 41/ II I
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Ae • By: tev- Camel!, ublic Services Division
Assistant Co! ty Att rney
PROCUREMENT STRATEGIST
y P. Pepin
Name BY
Dia a DeLeon, CPPB, Purchasing
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Collier County Museums
Marketing Proposal 2012-2013
Prepared By:
Paradise Advertising & Marketing, Inc.
September 2012
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Overview
With years of experience and award-winning work for destination, attraction, tourism and
museum clients around the world, Paradise Advertising & Marketing, Inc. is fully equipped to
handle all marketing, advertising and public relations needs for the Collier County Museums.
Paradise truly understands and caters to the needs of tourism industry clientele and has used
its clout and knowledge to foster important connections with media, industry professionals,
and more.This combined with an experienced PR staff in our Naples office, as well as a full
marketing team in St. Petersburg, Paradise offers the talent, expertise and insight to develop
and execute a successful campaign for the museums.
Paradise has previously represented the Collier County Museums on two occasions and this
knowledge combined with our experience in Collier County (through the CVB and other clients),
plus in-depth relationships with VISIT FLORIDA and media, sets Paradise apart as the agency
that will achieve results for Collier County Museums.
Goals:
• To increase visitation to all currently opened museums (5)
• Provide awareness for currently opened museums, their exhibits and events.
Objectives:
• Develop an overall brand for all the museums
• To increase name and brand awareness to prospective visitors
• To increase visitation of each museum on a continuous basis.
Strategies:
• Reach out to tourists and feeder markets outside of Collier County. The bulk of tourism
• marketing should be aimed at tourists after they have arrived in Collier County
• Target local residents and snowbirds with primary emphasis on Collier County
• Market to a year round audience including locals and tourists
• Develop a brand that will promote all five museums while recognizing the individual
museums.
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• Use media that reaches a multitude of targets including leisure, residents and niche
marketing. Ideally, media would reach a combination of targets simultaneously.
• Develop partnerships with media, municipalities, merchants associations, retailers and
industry.
• Use Public Relations to expand the brand message and reach both outside and inside of
Collier County.
Targets
Paradise will target:
• Collier County residents
• Visitors to Collier County, while they are in the marketplace
• The tertiary audience is visitors to Collier County, before they arrive in the marketplace.
Additionally, we will target key niche markets such as:
— History/cultural enthusiasts
— Leisure group markets with an emphasis on seniors
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Branding
What Branding Is
Although logos, taglines, color schemes, etc. are important tools for defining a brand, they are
not the brand. A "brand" is what you mean in the mind of the target/consumer. That meaning
should be expressed through everything you do.
Why We Brand
We brand to take a position in the market place. Today's consumers have a myriad of choices,
competing with our efforts. So staking a claim and defining what we are versus other choices
helps the consumer make a decision. Consumers are making decisions and drawing conclusions
all the time, regardless of our efforts. So if you aren't actively attempting to define and
promote your brand, it's likely happening to some degree anyway—without you.
How We Brand
First, we create a positive definition of ourselves (based on what we know the consumer
already believes). Then every element of our communication (advertising, public relations,
design, etc.) and every consumer "touch point" (times and places where the consumer
experiences or relates to the brand) needs to reflect the brand and carry the branding message.
Beyond ubiquity, brands must also be conveyed consistently. Once-time shots do little to firmly
establish long-term success.
The Collier County Museums Brand
Paradise will structure and maintain an appealing brand and corresponding messaging that
encompasses all County Museum properties. Working with museum staff, we will identify
branding issues, collect input and adjust branding as required.
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Marketing
• Paradise will introduce a positioning strategy to market and promote all five County
Museums to a year-round audience of local residents and visitors, while recognizing the
distinctive features of each individual facility
• Using its experience with other tourism-related clients, Paradise will capitalize on
heritage-tourism to reach domestic and international prospects, tourists, feeder
markets, and niche interest markets outside of Collier County, focusing on the summer
and shoulder season
• Utilize various leisure, arts, travel, family, senior and upscale area lifestyle publications
to reach a combination of target audiences simultaneously
• Promote the Museums' signature events (Old Florida Festival, Marjory Stoneman
Douglas Festival, Viva Florida 500) to tourists prior to, and during their stay in Collier
County
• Implement an Internet-based marketing and search engine strategy utilizing current
technologies and practices
• Initiate cross-marketing efforts to parents and teachers to boost awareness and
visitation for the Museums' various school programs.
Advertising
• Conceptualize, design, produce, and place all print, broadcast and online advertising,
including graphics, art direction, mechanical production, copy writing, scripts,
photography, printing and other creative services
• Negotiate all costs with production vendors, oversee production, and monitor quality of
the project
• Work on the Museums' behalf to negotiate costs and place all advertising within the
budget perimeters
• Supply finished creative materials to the media
• Provide news clipping services to evaluate results.
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Account Service
• To keep in constant communication, Paradise schedules regular monthly meetings with
all of our clients and will do so with Museum staff to plan media strategies, evaluate
exposure and traffic in the media, and determine tasks to be accomplished. Paradise
also has experienced staff at its Naples office
• Assist the Museums with developing various ideas, events and promotions to enhance
visitation and revenue-generating possibilities
• Present signed estimates for billable time, creative services and miscellaneous expenses
for approval, before costs are incurred
• Verify bills and invoices from various vendors.
Public Relations
Situation
Paradise has had the pleasure of working with Collier County Museums to support their
marketing initiatives for many years. While Paradise supported Collier County Museums' PR
efforts, there has been a major increase in media coverage leading to increased attendance.
Paradise is also able to service the museums with an experienced public relations staff in our
Naples office.
The following plan and budgets are based on a continuation on the same level of service that
the museums are currently receiving. With the upcoming Winter and Spring exhibits and
events, there may be further opportunities that can be leveraged for earned media coverage
and grassroots communications.
Objectives
In support of Collier County Museums, Paradise will utilize its marketing expertise and local
knowledge of key businesses, politicians, hospitality, media, etc. to:
• Increase momentum of marketing efforts
• Entice local residents and seasonal visitors to visit the museums
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Strategy
To support the objectives of the campaign, Paradise will devise a campaign that utilizes key
messages, public relations, social marketing and sales tools development in order to target local
residents and seasonal visitors to visit upcoming exhibitions, events and the museums in
general.
• Paradise will establish a comprehensive public relations plan, including messaging,
targets, strategic tactics and more
• Public relations objectives will accurately reflect the Museums' mission and marketing
goals
• Public relations strategies will assist in fostering relationships with community leaders,
the hospitality industry, retailers, merchants associations through constant
communication and emphasis on the Museums' importance as a local cultural resource
and tourist destination
• Use established relationships with key tourism influencers including Naples Marco
Island Everglades CVB, local chambers of commerce, government representatives, VISIT
FLORIDA, and others to increase reach.
Execution
Supporting the goals and objectives of the campaign, Paradise proposes the initial public
relations ideas to create attention for the museums in the media and with key publics,
therefore raising awareness among potential visitors.
The Public Relations program for Collier County Museums will consist of Media Relations,
Grassroots Outreach, and Event Recommendations/Support. As public relations must be
approached pragmatically, the plan is meant to serve as a guideline for PR activity:
Media Relations
Media Relations for Collier County Museums will include research, drafting/editing media
materials, posting materials online, distributing releases and information to targeted media,
and following-up with proactive media relations calls as appropriate. In addition to the
components below, Paradise will maintain consistent contact with Collier County Museums to
regularly identify new opportunities for editorial coverage. Efforts will also include monitoring
and researching industry/market news and trends as well as targeted publications/reporters
and corresponding editorial calendars. Paradise will constantly explore opportunities for
features and inclusion in stories about the area to ensure appropriate information is kept in
front of key media through crafted pitches and story ideas.
• Produce all necessary creative writing for press releases, media alerts, story pitches,
electronic updates, and appropriate agency contact with broadcast, social and print
media
• Develop media list and media kit content for distribution
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• Develop and circulate press releases and public service announcements to television
and radio outlets to promote the launching of new exhibitions and programs, guest
speakers, highlight education programs, and promote the Museums' activities, with
special emphasis on the Viva Florida 500 celebration, the Old Florida Festival, and other
signature events throughout the year
• Produce and distribute newsworthy items to targeted media representatives for quality
editorial content
• Follow editorial leads from VISIT FLORIDA, Naples Marco Island Everglades CVB, and
other visitor-building resources to obtain additional coverage in local newspapers, guest
publications, and the broadcast media
• Collect and catalog all clippings, with potential use of Paradise's clipping service.
Distribute event announcements to calendar listing publications and sections, including:
• Old Florida Festival
• Naples Fine Art & Folk Festival
• Marjory Stoneman Douglas Festival
• National Museum Day
• Various museum exhibits
Pitch newsworthy events/happenings to applicable media, such as:
• Old Florida Festival
• Naples Fine Art & Folk Festival
• Marjory Stoneman Douglas Festival
• Business brief announcements
• Museum exhibits
• New hires, promotions, board appointments, etc.
Initial media targets to include:
• Local newspapers
• Leisure/travel/business long-lead media such as Visit Florida
• Tourist publications and visitor guides statewide and in Collier and Lee Counties
• History, travel and general consumer media in Florida and regionally(national where
relevant)
• Niche markets (nationally and possibly internationally)
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Grassroots Outreach
Grassroots campaigns for Collier County Museums consist of cultivating relationships and
delivering news and information on occurrences and events to targeted constituents,
businesses and organizations. The key purpose is to generate leads/referrals/traffic.
Continually exploring and identifying opportunities for cooperative initiatives, Paradise will
recommend strategies for facilitating relationships with grassroots targets, such as:
• Collier County Hotel Marketing Directors
• Collier County Hotel Concierge Managers
• Collier County Attractions Marketing Managers
• Naples Transportation and Tours
• Conventions and Visitors Bureaus
• Chambers
• Visit Florida
Event Recommendations/Support
Event Recommendations/Support for Collier County Museums consist of development of
strategies and specific recommendations for event marketing and associated activities. Paradise
is available to plan and coordinate events upon approval by Collier County Museums. Paradise
is also qualified to provide ideas for exhibits, if needed.
Web Content Management/Social Media
Paradise will support Collier County Museums' website and social media content once granted
access. This will include creating and uploading content to the website and social media
avenues such as upcoming exhibits, events, press coverage, etc.
Analysis
As part of the ongoing activities, it is important that the agency and client maintain a full
understanding of any changes that will affect the campaign and the status of the agency's
activities. Paradise will:
• Coordinate and attend regular meetings/conference calls
• Provide reports of editorial coverage and other key public relations activities including
editorial analysis
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Collier County Museums Proposed Budget 2012-2013
• PR Fee $30,000.00
Proposed PR plan attached. Monthly fee $2,500
• Agency Fee $90,000.00
(per year for production and other out-of-pocket expenses billed at gross, reflecting a
commission of 15%)
Total Budget: $120,00.00
Notes:
• All Creative for collateral material, website landing page, E-blast and other production
will be estimated to Client for prior written approval
• All media and outside vendor costs will be billed at net
• Services for creative and production assistance will be estimated in writing for prior
client approval
• All agency activities will be based upon a written plan reviewed and approved by the
Client
• No work or expenses will be executed or incurred without review and estimate approval
from the Client
• The agency will provide copies of signed estimates along with all vendor invoices with all
media and production billing
• Billing will occur on a monthly basis and per Client's billing protocols
• Additional fees for media clipping service will be presented and approved by Client prior
to use
Please note: Paradise agrees to handle the Collier County Museums account provided that the
agency handles all aspects of the account, including Public Relations.