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#12-5893 (OMMAC, Ltd.) MEMORANDUM Date: September 27, 2012 To: Diana De Leon, Contract Technician Purchasing Department From: Martha Vergara, Deputy Clerk Minutes & Records Department Re: Contract #12-5893 "Tourism International Representation Services" Contractor: OMMAC, Ltd. Attached, is an original copy of the contract referenced above (Item #16F3 moved to 11K), approved by the Board of County Commissioners on Tuesday, September 11, 2012. The second original will be held on file with the Minutes and Record's Department in the Board's Official Records. If you have any questions, please contact me at 252-7240. Thank you. Attachment i Purchasing Department 3327 Tamiami Trail East Naples, Florida 34112 Acininistraive Serves Division Telephone: (239)252-8446 Purchasing FAX: (239)252-6697 Email: BrendaBrilhartna.colliergov.net www.collierdov.net/ourchasino Memorandum Subject: Contract# 12-5893"Tourism International Representation Services" Date: September 19, 2012 From: Diana DeLeon for Brenda Brilhart, CPPB, Procurement Strategist To: Ray Carter, Manager Risk Finance This Contract was approved by the BCC on September 11, 2012 agenda item 16.F.3....-M It The County is in the process of executing this contract with OMMAC, Ltd. Please review the Insurance Certificate(s) for the referenced Contract. • If the insurance is not in order please contact the vendor/insurance company to obtain a proper certificate. Once you receive the proper certificate(s), please acknowledge your approval and send to the County Attorney's office via the attached Request for Legal Services. • If the insurance is in order please acknowledge your approval and send to the County Attorney's office via the attached Request for Legal Services. If you have any ••estio's, please contact •• - = ab a referenced information. I - . . ed By: Manager Ri.k inance Signature ate DATE RECEIVED SEP 2 0 2012 1,�1°ti RISK MANAGEMENT �� 1 (Please route to County Attorney via attached Request for Legal Services) 0119 ' G/Acquisitions/AgentFormsand Letters/RiskMgmtReviewoflnsurance4/15/2010/16/09 AGREEMENT 12-5893 for Tourism International Representation THIS AGREEMENT made and entered into on this 11th day of September, 2012 by and between OMMAC Ltd., a registered company in England and Wales, UK, registration number 04967240 and tax ID number (VAT) 851351639; whose business address is Greystones Roughetts Road, West Malling, Kent, ME19 5XQ, UK, hereinafter called the "Contractor" and Collier County (The Naples, Marco Island, Everglades Convention & Visitors Bureau (CVB), a division of Collier County Florida Government), a political subdivision of the State of Florida, Collier County, Naples, hereinafter called the "County" or "CVB" for international representation services on behalf of the County.. WITNESSETH: 1. COMMENCEMENT. This Agreement shall commence October 1, 2012. The contract shall be for an initial two (2) year period, and the County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for one (1) additional two (2) year period. The County shall give the Contractor written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. 2. STATEMENT OF WORK. The Contractor shall provide professional services for representing Collier County in the United Kingdom, Ireland and other International locations as designated by the County, in accordance with the terms and conditions of ITB #12-5893 and the Contractor's bid referred to herein and made an integral part of this agreement, and attached Exhibit A, Scope of Services. This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Contractor and the CVB Executive Director or his designee, in compliance with the County Purchasing Policy and Administrative Procedures in effect at the time such services are authorized. 3. THE CONTRACT SUM. The County shall pay the Contractor for the performance of this Agreement an estimated maximum amount of U.S. two hundred thousand dollars ($200,000.00) annually, based on the fee schedule outlined in attached Exhibit B, subject to modifications as approved in advance by the County. Payment will be made upon receipt of a proper invoice and upon approval by the CVB Executive Director or his designee, and in compliance with Chapter 218, Fla. Stats., otherwise known as the "Local Government Prompt Payment Act". Page 1 of 9 3.1 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of contract. Any untimely submission of invoices beyond the specified deadline period is subject to non-payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this agreement. 4. TAXES. Contractor shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performance of the Work. 5. NOTICES. All notices from the County to the Contractor shall be deemed duly served if mailed or faxed to the Contractor at the following Address: OMMAC, Ltd. • PO Box 316 West Mailing Kent ME19 5XQ UK ATTN: Oonagh McCullagh All Notices from the Contractor to the County shall be deemed duly served if mailed or faxed to the County to: Collier County Government Center Purchasing Department 3327 Tamiami Trail, East Naples, Florida 34112 Attention: Purchasing & General Services Director Telephone: 239-252-8975 Facsimile: 239-252-6480 The Contractor and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 6. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Contractor or to constitute the Contractor as an agent of the County. 7. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Contractor. Payment for all such permits issued by the County shall be processed internally by the County. All non-County permits necessary for the prosecution of the Work shall be procured and paid for by the Contractor. The Contractor shall also be solely responsible for Page 2 of 9 payment of any and all taxes levied on the Contractor. The Contractor agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Contractor. 8. NO IMPROPER USE. The Contractor will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in effect or hereafter enacted or adopted. In the event of such violation by the Contractor or if the County or its authorized representative shall deem any conduct on the part of the Contractor to be objectionable or improper, the County shall have the right to suspend the contract of the Contractor. Should the Contractor fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty-four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Contractor further agrees not to commence operation during the suspension period until the violation has been corrected to the satisfaction of the County. 9. TERMINATION. Should the Contractor be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said agreement for cause; further the County may terminate this Agreement for convenience with a sixty (60) day written notice. The County shall be sole judge of non- performance. In the event that the County terminates this Agreement, Contractor's recovery against the County shall be limited to that portion of the Contract Amount earned through the date of termination. The Contractor shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 10. NO DISCRIMINATION. The Contractor agrees that there shall be no discrimination as to race, sex, color, creed or national origin. 11. INSURANCE: OMMAC shall provide insurance as follows: General Liability coverage in limits of US $500,000 per occurrence for bodily injury and property damage written under a policy form which is substantially equivalent to the latest Insurance Services Office (United States) form. 12. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Contractor shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Contractor or anyone employed or utilized by the Contractor in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other Page 3 of 9 rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. 13. CONTRACT ADMINISTRATION. This Agreement shall be administered on behalf of the County by the Tourism Department. 14. CONFLICT OF INTEREST: Contractor represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Contractor further represents that no persons having any such interest shall be employed to perform those services. 15. COMPONENT PARTS OF THIS CONTRACT. This Contract consists of the following component parts, all of which are as fully a part of the contract as if herein set out verbatim: Contractor's Bid, Insurance Certificate, Bid# 12-5893 Scope of Services and Addenda, and Exhibit A and Exhibit B attached herein. 16. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this agreement is subject to appropriation by the Board of County Commissioners. 17. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, Collier County Ethics Ordinance No. 2004-05, and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and/or quotes; and, c. immediate termination of any contract held by the individual and/or firm for cause. 18. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. 19. ADDITIONAL ITEMS/SERVICES. Additional items and/or services may be added to this contract in compliance with the Purchasing Policy. 20. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Contractor with full decision-making authority and by Page 4 of 9 County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed-upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Contractor with full decision-making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Statute. 21. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. 22. KEY PERSONNEL/PROJECT STAFFING: The Contractor's personnel and management to be utilized for this project shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to insure that competent persons will be utilized in the performance of the contract. The Contractor shall assign as many people as necessary to complete the project on a timely basis, and each person assigned shall be available for an amount of time adequate to meet the dates set forth in the Project Schedule. The Contractor shall not change Key Personnel unless the following conditions are met: (1) Proposed replacements have substantially the same or better qualifications and/or experience. (2) that the County is notified in writing as far in advance as possible. The Contractor shall make commercially reasonable efforts to notify Collier County within seven (7) days of the change. The County retains final approval of proposed replacement personnel. 23. ORDER OF PRECEDENCE: In the event of any conflict between or among the terms of any of the Contract Documents, the terms of the Request for Proposal and/or the Contractor's Proposal, the Contract Documents shall take precedence. In the event of any conflict between the terms of the RFP and the Contractor's Proposal, the language in the RFP would take precedence. 24. ASSIGNMENT: Contractor shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement or any part herein, without the County's consent, shall be void. If Contractor does/ with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Contractor all of the obligations and responsibilities that Contractor has assumed toward the County. Page 5 of 9 IN WITNESS WHEREOF, the Contractor and the County, have each, respectively, by an authorized person or agent, hereunder set their hands and seals on the date and year first above written. BOARD OF COUNTY COMMISSIONERS A'1'1'EST: COLLIER COUNTY,FLORIDA Dwight E. Brock,Clerk of Courts B i Y i .wt By: . . e Dated. _! Fred W. Coyle,Chairman (SEA ) ittnt IS t0 1 0,, Olowitert OMMAC,Ltd. Contractor By: First Witness Si ature Mr. Colin Brodie TType/print witness nameT Oonagh McCullagh, Managing Director Second W less Typed signature and title Mr. G rry Boyle TType/print witness nameT Approved as to form and legal sufficiency: Assistant Co ty Attorney eVnik1 f2. P i► . Print Name Page 6 of 9 Exhibit A- Scope of Work 12-5893 Tourism International Representation Background The Naples, Marco Island, Everglades Convention & Visitors Bureau (CVB), a division of Collier County Florida Government, requires full-time representation services with an experienced International Representation firm. The required services are outlined in the scope below. All Tasks listed must be completed at a minimum of once per month unless otherwise indicated. 1. Develop an annual joint marketing plan for all services covered under the agreement. 2. Coordination of Public Relations efforts with in-country media. 3. Social media services related to in-country communications with trade and consumers. 4. Dedicated phone, fax and e-mail address for the Naples, Marco Island, Everglades CVB. 5. Translation services as required. 6. Contract and maintain storage inventory and distribution services as necessary. 7. Monthly reports will be submitted to the CVB by the 10tof the following month, outlining activities per country with future activity projections and market overviews. 8. Travel Trade Activities: The following are travel and trade marketing activities which the successful firm will perform: a. Participation in trade and consumer shows & events in country, surrounding areas and in the US as necessary. b. Regular communication and destination updates to tour operators, travel agents and media. c. Organize, conduct or participate in travel trade and media familiarization trips in Florida as required and agreed. d. Conduct travel trade training and sales calls to tour operators, airlines and other related organizations in-country and surrounding areas as agreed. e. Assist the CVB and its U.S. based marketing partners and agencies with trade and consumer promotions as agreed. Page 7 of 9 f. Assist with the International marketing promotions and advertising related activities in order to maximize the CVB budget. g. Fulfillment of inquiries for CVB publications/literature to trade & consumers via both Florida based and in-country fulfillment facilities. h. Pre-screen and forward travel trade and media leads to the CVB which result from above-mentioned activities. i. Develop and fulfill requests from media and organize and work with CVB in- house PR team on familiarization trips for journalists. j. Maintain close working relationships with Visit Florida, U. S. Travel Association and other tourism industry associations, including Visit USA organizations as agreed. k. Create and maintain an up to date country by country trade and consumer database. Page 8 of 9 Exhibit B - Fee Schedule 12-5893 Tourism International Representation 1. The retainer fee for activities for The County shall be United States (U.S.) ten thousand dollars ($10,000.00) per month commencing October 1, 2012 through September 30, 2014 and shall be billed quarterly in advance by Contractor. The annual cost of this agreement shall not exceed U.S. two hundred thousand dollars ($200,000.00) including U.S. one hundred twenty thousand dollars ($120,000.00) in service fees (retainer) and eighty thousand ($80,000.00) in travel and other related expenses. Additional expenditures must be authorized by the County by written Change Order to this agreement executed by the parties. 2. Administrative and office costs are included in the above mentioned retainer fee, including: stationery, insurance and rent for the sales office. The retainer fee does not include the cost of: communication; postage/mailings related to the promotion of the County; travel by car, train, or air for regular sales calls to agents and operators, educational trips and trade shows. The retainer fee does not include the cost of airfares or any travel in addition to the agreed upon sales calls activity. The retainer fee is agreed to at the exchange rate of£1 British Pound (GBP) = $1.60 U.S. Dollar. Should the exchange rate fluctuate more than 10% in any given quarter, the retainer fee will be renegotiated commencing the next quarter. 3. The cost of travel, entertainment, conversion fees, wire fees and any other bank related charges for conversion of U.S. dollars to GBP will be billed separately to the retainer fees in arrears, after approval by the CVB Executive Director at the then current exchange rate on the date of invoice. The travel and additional expenses invoice will be converted into U.S. dollars and paid in U.S. dollars. 4. Expenses related to the various services will be invoiced on a monthly basis as follows: a. Advertising, if necessary, will be billed at net cost (no markup) to the CVB's advertising agency of record. b. Travel expenses such as air, auto rental, hotels and meals will be billed to the CVB at net cost. Air, train travel to be at lowest available coach fare. c. Out of pocket expenses such as storage, printing, courier expenses, parking, phone and fax will be billed monthly at cost. d. Service fee will be invoiced quarterly to cover all employee time and other costs and all basic office operating expenses except as indicated above as out-of-pocket expenses. Page 9 of 9 CERTIFICATE OF EMPLOYERS' LIABILITY ^to INSURANCE H I SCOX Policy: HU PIB 1478033 (12) The certificate below shows that you are insured (i) with an authorised insurer, and (ii) in terms required by the Act for your liability for bodily injury or disease sustained by your employees. The certificate (or any copy) must not be displayed unless the policy has been renewed. Hiscox Insurance Company Ltd Registered in England Number 70234 Registered Office 1 Great St Helen's, London EC3A 6HX Telephone No:020 7448 6000 CERTIFICATE OF EMPLOYERS' LIABILITY INSURANCE (a) (Where required by regulation 5 of the Employers' Liability (Compulsory Insurance) Regulations 1998 (the Regulations), one or more copies of this certificate must be displayed at each place of business at which the policy holder employs persons covered by the policy) Policy number 1478033 1. Name of policyholder Ommac Ltd 2. Date of commencement of insurance policy 16/11/11 3. Date of expiry of insurance policy 15/11/12 We hereby certify that subject to paragraph 2: 1. The policy to which this certificate relates satisfies the requirements of the relevant law applicable in Great Britain, Northern Ireland,the Isle of Man,the Island of Jersey,the Island of Guernsey,the Island of Alderney (b);and 2. the minimum amount of cover provided by this policy is no less than£5 million(c). Signed on behalf of Hiscox Insurance Company Ltd Steve Langan Managing Director, Hiscox UK Notes: (a) Where the employer is a company to which regulation 3(2)of the regulations applies,the certificate shall state in a prominent place.,either that the policy covers the holding company and all its subsidiaries,or that the policy covers the holding company and all its subsidiaries except any specifically excluded by name,or that the policy covers the holding company and only the named subsidiaries. (b) Specify applicable law as provided for in regulation 4(6)of the Regulations. (c) See regulation 3(1)of the Regulations and delete whichever of paragraphs 2(a)or 2(b)does not apply.Where 2(b)is applicable,specify the amount of cover provided by the relevant policy. r •,A H I SCOX Hiscox Insurance Company Ltd Registered in England no.70234 Member of the General Insurance Standards Council 13th September 2012 Private& Confidential Direct Telephone 0845 213 8900 Email Direct.insurance@hiscox.co.uk OMMAC Ltd PO Box 316 WEST MALLING Kent ME19 5XQ Dear Ms McCullagh, I am writing to confirm your cover as requested. I can confirm that the following described insurance is in force at the date of this letter:- Name of Insured: OMMAC Ltd Type of Insurance: Public Liability Limit of Indemnity: £1,000,000 Type of Insurance: Employers' Liability Limit of Indemnity: £10,000,000 Policy Number: 1478033 Period of Insurance: Continuous Insurer: Hiscox Insurance Company Limited Should you require any further assistance please do not hesitate to contact us on 0845 213 8900. Yours sincerely, Sinead Devlin Sales and Service Executive Hiscox Business Insurance www.hiscox.co.uk/business Personal&Commercial Claims Team of the Year 2011 Post Manazine 0laims Awards Best Small Business Insurance Winner 2009&2010 Start Your Business Awards Commercial Lines Insurer of the Year 2007,2008,2009 Insurance Times Awards