#10-5442 (Willis of Florida, Inc.)
MEMORANDUM
Date:
January 24, 2011
To:
Lyn Wood, Contract Specialist
Purchasing Department
From:
Martha Vergara, Deputy Clerk
Minutes and Records Department
Re:
Contract #10-5442 "Group Insurance Brokerage
Actuarial Services"
Contractor: Willis of Florida, Inc.
Attached one Original of the Contract, referenced above (Item #16E2)
approved by the Board of County Commissioners on December 14,2010.
One original has been kept by the Minutes and Records Department to
be kept as part of the Boards Official Records.
If you should have any questions please contact me at 252-7240.
Thank you.
ITEM NO.: \ \ - v\lC..-()\JC\~
DATE RECEIVED:
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Jeff Klatzkow \ ~
County Attorney's Office "--- rID U/ III I
Lyn M. Wood, CP.M, Contract Specialist J~ eAYl ~
Solicitation # 10-5442 "Group Insurance Brokerage Actuarial Services" P u
.. I .!l ~'IJv-----
Contractor: Willis of Florida, Inc. W ,-' -
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This contract was approved by the BCC on December 14, 2010; agenda item 16.E.2~ vt/l ~ {
This item has not been previously SUb;~. -R _ :::J ?O ~_~ ~~~t~
ACTION REQUESTED: 1,!r"J.--' _ / ( <r ,- fW\,..... '
Contract review and approval. I It I / ~ It 1,(-0. J"""'"
Y \b . .J ~ \
OTHER COMMENTS: +-" 1:)1> VV-Ir' 't ~
Please forward to BCC for signature after approval., If there are any questions concerning the do~cm nt,
please contact me at the telephone number or email address above. Purchasing would appreciate
notification when the documents exit your ::o~< ~? ~\l j '\ A 1\ _~~, J ~
Jeff Walker, Risk Mgmt r \ lJ\.Jl';'" I', I' ~
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G/Aoq"i'i\iO",/A9'";17~r+.kMgmtR"i""f1"'";T~9
Request for Legal Services
Date:
12/23/10
To:
From:
Re:
BACKGROUND OF REQUEST:
Entity Name:
RLS # J I - f ~C-
CHECKLIST FOR REVIEWING CONTRACTS
W;U,'5 of FtOf'I~~
o I 79~
-~
J-v"C -
I
Entity name correct on contract?
Entity registered with FL Sec. of State?
-"--Yes
-L Yes
No
No
Insurance
Insurance Certificate attached?
Insured registered in Florida?
Contract # &lor Project referenced on Certificate?
Certificate Holder name correct (BCC)?
Commercial General Liability
General Aggregate Required $ I M \ L
Products/CompVOp Required $' lw\ \ L
Personal & Advert Required $ ~ ~ I P'r
Each Occurrence Required $ J M, L.-
Fire/Prop Damage Required $ tJ I f'\
Automobile Liability
Bodily Inj & Prop Required $
Workers Compensation
Each accident Required $ \ M \ L-
Disease Aggregate Required $ tJ J f\.
Disease Each Empl Required $ V J pr-
Umbrella Liability
Each Occurrence Provided $ tJo,.J E. Exp Date
Aggregate Provided $ ""0,J €- Exp Date
Does Umbrella sufficiently cover any underinsured portion? ,.J -/f!L- Y es
Professional Liability
Each Occurrence Required $ I t-\. I \.- Provided $ tJ "tJ f- Exp. Date
Per Aggregate Required $ :J I ~ Provided $ Exp. Date
Other Insurance / /
Each Occur *Type: E ~ 0 Required $ N 0 Provided $ .5 MIL Exp Date 7 (3 Cl II
'/f t'J o\" -J A \... I 0 1\S C E- (~_:\ \ ~ I C. A- "\ E.. N 0'\ A rr A <: I~ E..D
County required to be named as additional insured? _ Yes _No
County named as additional insured? _ Yes _No
...,
Provided $ ..,
Provided $
Provided $
Provided $
Provided $
I
,
I M lL-
'c
#
I Yes No
~Yes No ~ ~z,e~/
i:: ..i.~~ ~
t-\ \l.- Exp. Date 1/, I H
~ \L Exp.Date~1
H \ L- Exp. Date ~(
Exp. Date 7 I' ,I',
Exp. Date
Exp Date 7/, /11
J II (t(
7/t /t/
7( .'1'1
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Provided $ J t1. \ l-
Provided $
Provided $
Provided $
10.\1.-
/MIL
I t-A-IL
Exp Date
Exp Date
Exp Date
No
6~
~
Indemnification
Does indemnification meet County standards?
Is County indemnifying other party?
./' Yes
Yes
No
~No
Performance Bond
Bond requirement referenced in contract?
Ifattached, expiration date of bond
Does dollar amount match contract?
Agent registered in Florida?
Yes
/No
,J, h Yes
~Yes
No
No
Signature Blocks
Correct executor name in signature block?
Correct title of executor?
Executor authorized to sign for entity?
Proper number of witnesses/notary?
Authorization for executor to sign, if necessary:
Chairman's signature block?
Clerk's attestation signature block?
County Attorney's signature block?
~ Yes
Yes
fYes
Yes
No
No
No
No
.../ Yes
-:: Yes
Yes
No
No
No
Attachments
Are all required attachments included?
/Yes
No
Reviewer Initials: ;::"C
Date: 1- i f"-I (
04-COA-OJ 030/222
,
Co~ Cmmty
Adninistrative SeMces Division
Purcha$ing
Purchasing Department
3327 Tamiami Trail East
Naples, Florida 34112
Telephone: {239} 252-2667
FAX: {239} 252-6593
Email: LynWood@collierqov.net
www.collierQov.netlpurchasi nq
Memorandum
Subject:
Solicitation # 10-5442 "Group Insurance Brokerage Actuarial Services"
Date:
12/23/10
G,.-,
,) .
J>;- i~
'-.-' t ---d
From:
Lyn M. Wood, C.P.M, Contract Specialist
To:
Ray Carter, Risk Manager
This Contract was approved by the BCC on December 14,2010, agenda item 16.E.2
The County is in the process of executing this contract with Willis of Florida, Inc. The insurance requirements are
on pages 3 & 4.
Please review the Insurance Certificate{s) for the referenced Contract.
· If the insurance is not in order. please contact the vendorlinsurance company to obtain a proper
certificate. Once you receive the proper certificate{s), please acknowledge your approval and send to the
County Attorney's office via the attached Request for Legal Services.
· If the insurance is in order. please acknowledge your approval and send to the County Attorney's office via
the attached Request for Legal Services.
If you have any questions, please contact me at the above referenced information.
In
1<1
~
RECE:IVED
DEe 2 8 2010
C:
Jeff Walker, Risk Mgmt.
'1/8K MANAGEMENT
(Please route to County Attorney via attached Request for Legal Services)
G/ Acquisitions/AgentF ormsandLetters/RiskMgmtReviewoflnsu rance4/15/201 0/16/09
MausenGeorgina
From:
Sent:
To:
Cc:
Subject:
CarterRaymond
Tuesday, January 11, 2011 1: 11 PM
WoodLyn
MausenGeorgina; HerreraSandra; Walker Jeff
Contract 10-5442 "Group Insurance Brokerage Actuarial Services"
All, I have approved the certificate(s) of insurance provided by Willis of Florida, Inc. for contract 10-5442. The contract
will now be forwarded to the county attorney's office for their review.
Thank you,
Ray
7la.g. Cah.teJr.
Manager Risk Finance
Collier County Board of County Commissioners
3301 East Tamiami Trail
Naples, FL 34112
Office 239-252-8839
Mobile 239-821-9370
Under Florida Law, e-mail addresses are public records. If you do not want your e-mail address released in response to a public records request, do not send
electronic mail to this entity. Instead, contact this office by telephone or in writing.
1
CERTIFICATE OF THE SECRETARY OF
WILLIS OF FLORIDA, INC.
I, Holly Gay Murphy, hereby do certify that I am the duly appointed and qualified Secretary
and the keeper of the records of Willis of Florida, Inc., (the "Corporation"), a corporation
organized and existing under the laws of the State of Florida.
I further certify that Mike Meredith is a duly elected and qualified Executive Vice President
of the Corporation. In that capacity he is authorized to submit proposals and execute
contracts of the Corporation on behalf of the Corporation, and such execution of any such
contract or obligation in the Corporation's name on its behalf by Mike Meredith shall be
binding upon the Corporation.
I further certify that Willis of Florida, Inc. does not have a corporate seal and that a signature
without seal is sufficient to bind the Corporation.
IN WITNESS WHEREOF, I have hereunto S~~i~O.
STATE OF TENNESSEE )
COUNTY OF DAVIDSON)
Before the undersigned, a Notary Public in and for the County and State aforesaid, personally
appeared HOLLY GAY MURPHY, with whom I am personally acquainted, who
acknowledged that she is the duly qualified Secretary of Willis of Florida, Inc., and who
further acknowledged that she executed the foregoing instrument for the purposes therein
contained.
Witness my hand and s::!:ter~~y 1Z;'er 2010
~rsey
~\\\"""""'1. My Commission Expires: / (,...7,r:J.O( ~
,,~ ~ ,. K€Ji ~''- ( (
~ ~c:.. ~~ ~
$"l' STATE ~ ~
... I OF .,.
~ {TENNESSEE E
: .. NOTARY ::
;. <' .... PUBLIC. ~ ~
, ";td .. ..,
..., '0. "'- ...... ~ ~
""1 {). ~ ON CO \ ",
I, !'fI"\\\\
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Florida Profit Corporation
WILLIS OF FLORIDA, INC.
Filing Information
Document Number P94000092852
FEI/EIN Number 650544419
Date Filed 12/23/1994
State FL
Status ACTIVE
Last Event NAME CHANGE AMENDMENT
Event Date Filed 01/02/2009
Event Effective Date NONE
Principal Address
3000 BAY PORT DRIVE, STE 300
TAMPA FL 33607 US
Changed 04/09/2010
Mailing Address
ATTN: HOLLY MURPHY
26 CENTURY BLVD.
NASHVILLE TN 37214 US
Changed 04/09/2010
Registered Agent Name & Address
C T CORPORATION SYSTEM
C/O C T CORPORATION SYSTEM
1200 SOUTH PINE ISLAND ROAD
PLANTATION FL 33324 US
Name Changed: 10/02/2008
Address Changed: 10/02/2008
Officer/Director Detail
Name & Address
Title T
MOONEY, C. W
26 CENTURY BLVD.
NASHVILLE TN 37214 US
Title S
MURPHY, HOLLY G
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26 CENTURY BLVD.
NASHVILLE TN 37214 US
Title D
ROSMAN, ADAM
ONE WORLD FINANCIAL CENTER, 200 LIBERTY ST
NEW YORK NY 10281 US
Title P
DUNN, JAMES W
3000 BAY PORT DR, STE 300
TAMPA FL 33607 US
Annual Reports
Report Year Filed Date
2008 04/21/2008
2009 04/29/2009
2010 04/09/2010
Document Images
04/09/2010 -- ANNUAL REPORT
04/29/2009 -- ANNUAL REPORT
01/02/2009 -- Name Chanqe
10/02/2008 -- Reo. Aoent Chanqe
04/21/2008 -- ANNUAL REPORT
06/11/2007 -- ANNUAL REPORT
01/26/2006 -- ANNUAL REPORT
06/28/2005 -- Merqer
06/20/2005 -- Name Chanqe
06/16/2005 -- ANNUAL REPORT
05/03/2004 -- ANNUAL REPORT
02/25/2003 -- ANNUAL REPORT
02/04/2002 -- ANNUAL REPORT
04/30/2001 -- ANNUAL REPORT
02/20/2000 -- ANNUAL REPORT
09/10/1999 -- Name Chanqe
06/15/1999 -- Req. Aqent Chanqe
03/16/1999 -- ANNUAL REPORT
02/06/1998 -- ANNUAL REPORT
05/05/1997 -- ANNUAL REPORT
04/19/1996 -- ANNUAL REPORT
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State of Florida, Department of State
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A G R E E MEN T No. 10-5442
For
Group Insurance Brokerage and Actuarial Services
THIS AGREEMENT, made and entered into on this ~ day of i)~~ b<t.v
2010 by and between Willis of Florida Inc., authorized to do business in the State of Florida,
whose business address is 3000 Courtney Campbell Causeway, Suite 300, Tampa, FL 33607
hereinafter called the "Consultant" and Collier County, a political subdivision of the State of
Florida, Collier County, Naples, hereinafter called the "County":
WITNESSETH:
1. COMMENCEMENT. This Agreement shall commence after receipt of the Notice to
Proceed, in the form of a letter from the Contract Manager. The Contract shall be for a
three (3) year period, commencing on January 1, 2011 and terminating on December 31,
2013.
The County may, at its discretion and with the consent of the Consultant, renew the
Agreement under all of the terms and conditions contained in this Agreement for two
(2) additional one (1) year periods. The County shall give the Consultant written notice
of the County's intention to renew the Agreement term not less than ten (10) days prior
to the end of the Agreement term then in effect.
2. STATEMENT OF WORK. The Consultant shall furnish Group Insurance Brokerage
and Actuarial Study services in accordance with the terms and conditions of RFP #10-
5442, "Group Insurance Brokerage and Actuarial Services" and the Consultant's
proposal incorporated herein by reference and made an integral part of this agreement.
Exhibit A, attached hereto and made an integral part hereof, includes, but is not limited
to, the Scope of Services to be provided by Consultant. This Agreement contains the
entire understanding between the parties and any modifications to this Agreement shall
be mutually agreed upon in writing by the Contractor and the County project manager
or his designee, in compliance with the County Purchasing Policy and Administrative
Procedures in effect at the time such services are authorized.
3. THE CONTRACT SUM. The County shall pay the Consultant for the performance of
this Agreement in accordance with Exhibit B, Cost Proposal, attached hereto and made
an integral part of this agreement. Payments shall be made to the Consultant not more
frequently than once per month.
Payment will be made upon receipt of a proper invoice and in compliance with Chapter
218 Florida Statutes, otherwise known as the "Local Government Prompt Payment Act".
Commissions paid to the Consultant for any voluntary or 100% employee-paid benefits
will be paid by the insurance carrier.
4. NOTICES. All notices from the County to the Consultant shall be deemed duly served
if mailed or faxed to the Consultant at the following Address:
Michael R. Meredith, Executive Vice-President
Willis of Florida, Inc.
720-5th Avenue South, Suite 203
Naples, FL 34102
Facsimile: 239-262-5338
All Notices from the Consultant to the County shall be deemed duly served if mailed or
faxed to the County to:
Collier County Government Center
Purchasing Department - Purchasing Building
3327 Tamiami Trail, East
Naples, Florida 34112
Attention: Steve Carnell
Telephone: 239-252-8371
Facsimile: 239-252-6584
The Consultant and the County may change the above mailing address and/ or fax
numbers at any time upon giving the other party written notification. All notices under
this Service Agreement must be in writing.
5. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating
a partnership between the County and the Consultant or to constitute the Consultant as
an agent of the County.
6. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.s., all permits
necessary for the prosecution of the Work shall be obtained by the Con. Payment for all
such permits issued by the County shall be processed internally by the County. All
non-County permits necessary for the prosecution of the Work shall be procured and
paid for by the Consultant. The Consultant shall also be solely responsible for payment
of any and all taxes levied on the Consultant. In addition, the Consultant shall comply
with all rules, regulations and laws of Collier County, the State of Florida, or the U. S.
Government now in force or hereafter adopted. The Consultant agrees to comply with
all laws governing the responsibility of an employer with respect to persons employed
by the Consultant.
7. NO IMPROPER USE. The Consultant will not use, nor suffer or permit any person to
use in any manner whatsoever, county facilities for any improper, immoral or offensive
purpose, or for any purpose in violation of any federal, state, county or municipal
ordinance, rule, order or regulation, or of any governmental rule or regulation now in
2
effect or hereafter enacted or adopted. In the event of such violation by the Consultant
or if the County or its authorized representative shall deem any conduct on the part of
the Consultant to be objectionable or improper, the County shall have the right to
suspend the contract of the Consultant. Should the Consultant fail to correct any such
violation, conduct, or practice to the satisfaction of the County within twenty-four (24)
hours after receiving notice of such violation, conduct, or practice, such suspension to
continue until the violation is cured. The Consultant further agrees not to commence
operation during the suspension period until the violation has been corrected to the
satisfaction of the County.
8. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES: No organization or individual
shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other
item of value to any County employee, as set forth in Chapter 112, Part III, Florida
Statutes, Collier County Ethics Ordinance No. 2004-05, and County Administrative
Procedure 5311. Violation of this provision may result in one or more of the following
consequences: a. Prohibition by the individual, firm, and/ or any employee of the firm
from contact with County staff for a specified period of time; b. Prohibition by the
individual and/ or firm from doing business with the County for a specified period of
time, including but not limited to: submitting bids, RFP, and/ or quotes; and, c.
immediate termination of any contract held by the individual and/ or firm for cause.
9. TERMINATION. Should the Consultant be found to have failed to perform his
services in a manner satisfactory to the County as per this Agreement, the County may
terminate said agreement immediately for cause; further the County may terminate this
Agreement for convenience with a seven (7) day written notice. The County shall be
sole judge of non-performance.
10. NO DISCRIMINATION. The Consultant agrees that there shall be no discrimination
as to race, sex, color, creed or national origin.
11. INSURANCE. The Consultant shall provide insurance as follows:
A. Commercial General Liability: Coverage shall have minimum limits of $1,000,000
Per Occurrence, Combined Single Limit for Bodily Injury Liability and Property
Damage Liability. This shall include Premises and Operations; Independent
Consultants; Products and Completed Operations and Contractual Liability.
B. Business Auto Liability: Coverage shall have minimum limits of $1,000,000 Per
Occurrence, Combined Single Limit for Bodily Injury Liability and Property
Damage Liability. This shall include: Owned Vehicles, Hired and Non-Owned
Vehicles and Employee Non-Ownership.
C. Workers' Compensation: Insurance covering all employees meeting Statutory
Limits in compliance with the applicable state and federal laws.
3
The coverage must include Employers' Liability with a mlmmum limit of
$1,000,000 for each accident.
D. Professional Liability Insurance: The Consultant shall maintain Insurance to
insure it's legal liability for claims arising out of the performance of professional
services under this Agreement. Coverage shall have minimum limits of $1,000,000
Per Occurrence.
Special Requirements: Collier County shall be listed as the Certificate Holder and
included as an Additional Insured on the Comprehensive General Liability
Policy.
Current, valid insurance policies meeting the requirement herein identified shall
be maintained by Consultant during the duration of this Agreement. Renewal
certificates shall be sent to the County thirty (30) days prior to any expiration date.
There shall be a thirty (30) day notification to the County in the event of
cancellation or modification of any stipulated insurance coverage.
Consultant shall insure that all subconsultants comply with the same insurance
requirements that he is required to meet. The same Consultant shall provide
County with certificates of insurance meeting the required insurance provisions.
12. INDEMNIFICATION. To the maximum extent permitted by Florida law, the
Consultant shall indemnify and hold harmless Collier County, its officers and
employees from any and all liabilities, damages, losses and costs, including, but not
limited to, reasonable attorneys' fees and paralegals' fees, to the extent caused by the
negligence, recklessness, or intentionally wrongful conduct of Consultant or anyone
employed or utilized by the Consultant in the performance of this Agreement. This
indemnification obligation shall not be construed to negate, abridge or reduce any other
rights or remedies which otherwise may be available to an indemnified party or person
described in this paragraph.
This section does not pertain to any incident arising from the sole negligence of Collier
County.
13. CONTRACT ADMINISTRATION. This Agreement shall be administered on behalf of
the County by the Risk Management Department.
14. CONFLICT OF INTEREST: Consultant represents that it presently has no interest and
shall acquire no interest, either direct or indirect, which would conflict in any manner
with the performance of services required hereunder. Consultant further represents
that no persons having any such interest shall be employed to perform those services.
15. COMPONENT PARTS OF THIS CONTRACT. This Contract consists of the attached
component parts, all of which are as fully a part of the contract as if herein set out
4
verbatim: Exhibit A, Cost Proposal; Insurance Certificate; Consultant's Proposal; and
RFP #10-5442, "Group Insurance Brokerage and Actuarial Services".
16. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between
the parties herein that this agreement is subject to appropriation by the Board of County
Commissioners.
17. IMMIGRATION LAW COMPLIANCE. By executing and entering into this agreement,
the Contractor is formally acknowledging without exception or stipulation that it is
fully responsible for complying with the provisions of the Immigration Reform and
Control Act of 1986 as located at 8 U.s.e. 1324, et seq. and regulations relating thereto,
as either may be amended. Failure by the Contractor to comply with the laws referenced
herein shall constitute a breach of this agreement and the County shall have the
discretion to unilaterally terminate this agreement immediately.
18. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier County
encourages and agrees to the successful proposer extending the pricing, terms and
conditions of this solicitation or resultant contract to other governmental entities at the
discretion of the successful proposer.
19. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid,
or otherwise unenforceable, in whole or in part, the remaining portion of this
Agreement shall remain in effect.
20. ADDITIONAL ITEMS/SERVICES. Additional items and/ or services may be added
to this contract upon satisfactory negotiation of price by the Contract Manager and
Contractor.
21. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding
permitted by this Agreement to resolve disputes between the partiesl the parties shall
make a good faith effort to resolve any such disputes by negotiation. The negotiation
shall be attended by representatives of Contractor with full decision-making authority
and by County's staff person who would make the presentation of any settlement
reached during negotiations to County for approval. Failing resolution, and prior to
the commencement of depositions in any litigation between the parties arising out of
this Agreement, the parties shall attempt to resolve the dispute through Mediation
before an agreed-upon Circuit Court Mediator certified by the State of Florida. The
mediation shall be attended by representatives of Contractor with full decision-
making authority and by County's staff person who would make the presentation of
any settlement reached at mediation to County's board for approval. Should either
party fail to submit to mediation as required hereunder, the other party may obtain a
court order requiring mediation under section 44.102, Fla. Stat.
Any suit or action brought by either party to this Agreement against the other party
relating to or arising out of this Agreement must be brought in the appropriate federal
5
or state courts in Collier County, Florida, which courts have sole and exclusive
jurisdiction on all such matters.
22. KEY PERSONNEuPROTECT STAFFING: The proposerl s personnel and
management to be utilized for this project shall be knowledgeable in their areas of
expertise. The County reserves the right to perform investigations as may be deemed
necessary to insure that competent persons will be utilized in the performance of the
contract. Selected firm shall assign as many people as necessary to complete the
project on a timely basis, and each person assigned shall be available for an amount of
time adequate to meet the dates set forth in the Project Schedule. Firm shall not change
Key Personnel unless the following conditions are met: (1) Proposed replacements
have substantially the same or better qualifications and/or experience. (2) that the
County is notified in writing as far in advance as possible. Firm shall make
commercially reasonable efforts to notify Collier County within seven (7) days of the
change. The County retains final approval of proposed replacement personnel.
IN WITNESS WHEREOF, the Consultant and the County, have each, respectivelYI by an
authorized person or agent, hereunder set their hands and seals on the date and year first above
written.
ATTEST: , "
Dwight ~,.BtOck: Clerk of Courts
BOARD OF COUNTY COMMISSIONERS
COLLIER COUNTY, FLORIDA
By:
~W'7
Fred W. Coyle, Chairman
.
Willis of Tennessee, Inc., d/b/ a Willis of Florida
By:'11tJq 1nwd1lJ1
Signature
\L-I'I'S t""f\ "Q{"~b (~ So
Type/ print witness name
~f:Lj"
Second Witness
L,
>'\; ~ 'M~dl"c-P;+k F-'l-e ~ , \iP
Typed signature and title
S ,\S. Lu; L'" ';(J
Type/ print witness nam
6
Approved as to form and
legal sufficiency:
~& IZL~L
Deputy County Attorney
S; V6 tl- f< ktL~ ~
Print Name
7
Exhibit A
SCOPE OF SERVICES
Services
Strategic Planning
· Assist in defining and prioritizing strategic health & welfare plan objectives
· Assist in the evaluation of internal technical capabilities to determine increased/improved
applications for administrative processes
· Identify underperforming vendor relationship
· Assess carrier/vendor customer service levels
· Develop project action timelines
· Periodic review of employee demographics
· Assist in the development of an employee survey. Conduct survey and provide an
executive summary detailing results
· Discuss relevant benchmarking data
· Strategic guidance and direction on the overall structure and approach pertaining to:
o Exploration of Narrow network
o Accountable Care Organizations
o Integrated medical records
Financial Analysis
· Perform financial review and analysis of experience reports
· Assess current funding arrangements for appropriateness and make recommendations
as needed
· Evaluate current costs of benefits versus effectiveness of plan design
· Review managed care expense and administrative service fees (where applicable)
· Analyze utilization data and cost containment results of medical management
· Forecast projected benefit costs to include maximum exposure
· Evaluate excess loss coverage
· Prepare experience reviews as directed
· Assist in developing appropriate employee contributions levels
· Perform trend analysis from available diagnostic and normative data
Actuarial Services
· Provide limited actuarial services, including projecting funding needs for upcoming fiscal
year
· Complete FAS 106 filing
8
Services
Renewal
· Analyze and negotiate renewals with vendors
· Review vendor renewal methodology, experience data, and assumptions for accuracy
and logic
· Compare vendor renewal with Willis projections
· Develop and present alternative plan designs and provisions with associated financial
and member impact analysis
· Finalize program design, rates, and fees
· Prepare an accurate renewal document with recommendations for delivery to senior
management (as needed)
Marketing
· Develop plan specification based on feedback from strategic planning meeting
· Jointly determine list of vendors best suited to meet plan goals and objectives
· Develop vendor performance guarantees with monetary penalties as necessary
· Assist in the review of current electronic data transfer processes with vendors
· Perform pre-marketing evaluation of census data, network service areas, and
administrative needs
· Evaluate carrier client support services
· Evaluate vendor financial ratings and accreditation
· Review provider network accessibility/employee match
· Perform critical analysis and comparison of plan features and costs
· Assist in the scheduling of selected finalist site visits
· Assist in conducting finalist negotiations
· Prepare and submit a summary report with recommendations to management
· Assist in the notification of all bidders as to the final outcome
Services
Annual Enrollment
· Assist in the planning of employee meetings, round tables, and health seminars
· Provide guidance on delivering a comprehensive communication strategy
· Introduce workable technology solutions for communications and enrollment where
appropriate
· Coordinate vendor sponsored communication material
· Call Center Administration
Compliance
· Provide legislative updates as needed
· Provide signature ready Form 5500s
· Provide access to ERISA attorne s for re
9
· Review plan documents and summary plan descriptions for regulatory compliance from a
non-legal perspective (client would need to retain legal advice)
· Provide access to periodic web casts compliance sessions
Account Management Services
· Serve as a liaison between the client and all insurance companies/vendors
· Monitor administrative process and assist in the smooth resolution of elevated issues
· Act as an employee/employer advocate in the resolution of ongoing claims issues
· Audit, confirm, and manage all changes in legal documents (contracts, policies, SPDs,
etc.)
· Set and monitor vendor goals and performance and report findings at quarterly meetings
· Review plan performance as directed
· Review and provide guidance of diagnostic data
· Identify and monitor potential catastrophic claims
· Review large claims management activity
· Review network utilization
· Participation and facilitation with Collier County Health Care Consortium
Willis Resources and Tools
· HR Partner- provide assistance with broad HR structural, administrative, and
organizational issues; including, training, HR audit, compensation, etc.
· Compliance Manual - provide access via Willis Online and the Internet to Willis
Compliance Manual
· Provide access for three users to Search Willis knowledge and research system
· Provide customized, professionally crafted text and design communication pieces on as
needed basis; only printing and shipping costs apply
· Provide customized Total Compensation Statement to illustrate to employees the total
cost Collier County Board of County Commissioners spends toward their total
compensation package.
· Design and implement customized company portal for HR and benefits (Communication
Manager)
Additional Services - Additional Charges May Apply
. GASB 45 Valuation
. Actuarial Services - special projects
. Willis Auditing Services
. HR Partner organization-wide compensation studies, special projects
. On-Line Enrollment System, Billing Reconciliation
10
Additional Services - Additional Charges May Apply
· Willis Training Solutions (may use HR partner hours)
· Additional items offered through the Willis Communicator practice (posters, benefit
statements, direct mailings, fulfillment, etc)
Performance Guarantees
Willis of Florida is prepared to offer the following as guarantees for our performance in handling the
insurance brokerage and consulting services on the Collier County Board of County Commissioners
account:
Analysis and Reporting-Willis guarantees that all reports will be provided on a timely basis and will
contain data that is helpful to Collier County Board of County Commissioners in managing their
Benefit Program.
Percentage of Fees at Risk-5%
Renewal and Negotiation Process-Willis will negotiate all rates and plans with the
vendors/carriers for purposes of providing Collier County Board of County Commissioners with the
best possible program for their employees in terms of costs and plan design.
Percentage of Fees at Risk-5%
Client Management-Willis will work with Collier County Board of County Commissioners to create a
benefits program that is competitive in the marketplace, and will provide the necessary support to
Collier County Board of County Commissioners for managing the daily activities of the benefit plans.
Percentage of Fees at Risk-10%
Willis of Florida will consider other alternative service satisfaction measures proposed by Collier
County Board of County Commissioners to reflect the 20% of fees at risk.
11
Exhibit B
Cost Proposal
Agreement No. 10-5442
Group Insurance Brokerage and Actuarial Study
The Consultant shall be paid a flat fee as outlined in this cost proposal based upon the
work completed. Further, the Consultant shall be permitted to accept a commission on
insurance coverage purchased by employees on a voluntary basis. It is understood by
the parties that such voluntary purchase does not include the employeel s portion of a
core benefit program but shall include any non employer paid benefit as well as the cost
to buy additional benefits above the core benefit as provided by the county. The
Consultant agrees to disclose the total fees, commissions, and other earnings paid to the
Consultant either by the County or by an insurance company or other vendor doing
business with the County on an annual basis. This disclosure shall be provided to the
County by January 31st of a each year for the most recently completed fiscal year. The
County reserves the right to request the disclosure of compensation received by the
Consultant at other times as it deems necessary. Failure to provide a disclosure of
compensation received may result in the termination of the agreement.
Flat Fee for Group Insurance Brokerage
and Actuarial Services
$94,000.00 per year
GASB 45 Analysis
$7,500.00
12
~
ACORD@ CERTIFICATE OF LIABILITY INSURANCE Page 1 of 1 I DATE (MM/DD/YYYY)
~ 12/20/2010
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMA TIVEL Y OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: Ifthe certificate holder is an ADDITIONAL INSURED, the policy(ies)must be endorsed. If SUBROGATION IS WAIVED, subject to
the terms and conditions ofthe policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the
certificate holder in lieu of such endorsement(s).
PRODUCER CONTACT
NAMF'
Willis of New York, Inc. PHONE 877-945-7378 I FAX 888-467-2378
26 Century Blvd. (AIr. N() Fxn (AIr. ..m.
P. O. Box 305191 E-MAIL certificates@Wi11is.com
Ann"""".
Nashville, TN 37230-5191
INSURER(S)AFFORDING COVERAGE NAIC#
INSURER A: See Subsequent Page 00000-004
INSURED INSURER B:
Willis North America, Inc.
One World Financial Ctr. INSURER C:
200 Liberty Street INSURER D:
New York, NY 10281
INSURER E:
I INSURER F:
COVERAGES
CERTIFICATE NUMBER: 15182212
REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTiFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN is SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
I~i: TYPE OF INSURANCE ~DD'I SUB POLICY NUMBER POLICY EFF POLICY EXP LIMITS
~ERAL LIABILITY EACH OCCURRENCE $
COMMERCIAL GENERAL LIABILITY ~~~~~H?E~~~6~~nce ) $
I CLAIMS-MADED OCCUR MED EXP (Anyone person) $
f- PERSONAL & ADV INJURY $
f- GENERAL AGGREGATE $
n'LAGGRErl LIMIT APn PER: PRODUCTS - COMP/OP AGG $
POLICY ~~~,: LOC $
AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT
r- (Ea accident) $
ANY AUTO BODILY INJURY(Per person) $
r- ALL OWNED - SCHEDULED
AUTOS AUTOS BODILY INJURY(Per accident) $
r- - NON-OWNED PROPERTY DAMAGE
HIRED AUTOS AUTOS (Per accident) $
r- -
$
UMBRELLA L1AB H OCCUR EACH OCCURRENCE $
r-
EXCESS LIAB CLAIMS-MADE AGGREGATE $
DED I I RETENTION $ $
WORKERS COMPENSATION I T"A~~Tf'Jg~ I IO~~-
AND EMPLOYERS' LIABILITY Y/N
ANY PROPRIETOR/PARTNER/EXECUTIVE D N/A EL EACH ACCIDENT $
OFFICER/MEMBER EXCLUDED?
1~~~~3~~~ib~ ~~~er EL DISEASE - EA EMPLOYEE $
DESCRIPTION OF OPERATIONS below EL DISEASE - POLICY LIMIT $
A FSIL2010.11 7/30/2010 7/30/2011
Errors and Omissions See Coverage Schedule
Attached
DESCRIPTION OF OPERATIONS I LOCATIONS / VEHICLES (Attach Acord 101, Additonal Remarks Schedule, if more space is required)
All employees of Willis North America and its subsidiaries are included as Insureds under the
Errors & Omissions policy.
CERTIFICATE HOLDER
CANCELLATION
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDAN E WITH HE POLICY PROVISIONS.
ACORD 25 (2010/05)
Co11:3214810 Tp1:1127840 Cert: 212 @1 88-201 0 ACORD CORPORATION. All rights reserved.
The ACORD name and logo are registered marks 0 ACORD
Collier County Government
Purchasing Building
3301 E. Tamiami Trail
Naples, FL 34112
WE, THE UNDERSIGNED, HEREBY CERTIFY that the following described insurance
is in force at this date:
NAME OF ASSURED: Willis Group Holdings Limited and/or all Subsidiary and/or all
Associated Companies Worldwide including Willis North America, Inc.
ADDRESS OF ASSURED: Cedar House, 41 Cedar Avenue, Hamilton, HMI2, Bermuda
with an office at: 200 Liberty Street, New York, NY 10281
KIND OF INSURANCE: Worldwide Brokers and Agents Errors & Omissions
Liability Insurance (Claims Made Form)
POLICY/COVER NOTE NO.: FSIL2010.11
PERIOD: July 30, 2010 to July 30,2011, both days inclusive
AGGREGATE LIMIT OF LIABILITY:
US $5,000,000 for the policy period.
CARRIER: Various including Lloyd's of London and XL Insurance Company Ltd
This document is furnished to you as a matter of information only. The issuance of this
document does not make the person or organization to whom it is issued an additional
Assured, nor does it modify in any manner the contract of insurance between the Assured
and the Underwriters. Any amendment, change or extension of such contract can only be
effected by specific endorsement attached thereto. Should the above mentioned contracts
of insurance be cancelled, assigned or changed during the above named policy period in
such manner as to affect this document no obligation to inform the holder ofthis
document is accepted by the undersigned or by the Underwriters.
SEVERAL LIABILITY NOTICE: The subscribing insurer's obligations under contracts
of insurance to which they subscribe are several and not joint and are limited solely to the
extent of their individual subscriptions. The subscribing insurers are not responsible for
the subscription of any co-insuring subscriber who, for any reason, does not satisfy all or
part of its obligations.
NOT VALID UNLESS ATTACHED TO AN ACORD CERTIFICATE FORM AND
SIGNED BY TAD OJEKS.
L~ <<
Baccala & Shoop Insurance Services
Freberg Environmental, Inc.
Global Special Risks, LLC
Hilb Rogal & Hobbs Investment Company
Hilb Rogal & Hobbs of Atlanta, Inc.
Hilb Rogal & Hobbs Services Company
HRH Consulting, LLC
HRH E&S Services, LLC
HRH Investment Advisors, LLC
HRH Risk Mitigation, Inc.
HRH Securities, LLC
Hunt Insurance Group, LLC
InsuranceNoodle of Massachusetts, Inc.
InsuranceNoodle, Inc.
Maclean, Oddy & Associates, Inc.
New World E&S, LLC
Philadelphia Benefits, LLC
Premium Funding Associates, Inc.
Queenswood Properties, Inc.
SB&T Captive Management Company
Smith, Bell & Thompson, Inc.
The Managing Agency Group, Inc.
Westport Financial Services, LLC
Westport HRH, LLC
Willis Administrative Services Corporation
Willis Americas Administration, Inc.
Willis Benefits of Pennsylvania, Inc.
Willis Commercial, Inc.
Willis Corroon Corporation of Sacramento
Willis HRH, Inc.
Willis liB, Inc.
Willis Insurance Brokerage of Utah, Inc.
Willis Insurance Services of Atlanta, Inc.
Willis Insurance Services of Califomia, Inc.
Willis Insurance Services of Georgia, Inc.
Willis Management (Vermont) Ltd.
Willis of Alabama, Inc.
Willis of Alaska, Inc.
Willis of Arizona, Inc.
Willis of Colorado, Inc.
Willis of Connecticut, LLC
Willis of Delaware, Inc.
Willis of Florida, Inc.
Willis of Greater Kansas, Inc.
Willis of Illinois, Inc.
Willis of Kansas, Inc.
Willis of Louisiana, Inc.
Willis of Maryland, Inc.
Willis of Massachusetts, Inc.
Willis of Michigan, Inc.
Willis of Minnesota, Inc.
Willis of New Hampshire, Inc.
Willis of New Jersey, Inc.
Willis of New York, Inc.
Willis of North Carolina, Inc.
Willis of Northern New England, Inc.
Willis of Ohio, Inc.
Willis of Oklahoma, Inc.
Willis of Oregon, Inc.
Willis of Pennsylvania, Inc.
Willis of Seattle, Inc.
Willis of Tennessee, Inc.
Willis of Texas, Inc.
Willis of Virginia, Inc.
Willis of Wisconsin, Inc.
Willis of Wyoming, Inc.
Willis Personal Lines, Inc.
Willis Programs of Connecticut
Willis Re Inc.
Willis Securities, Inc.
Willis Services LLC
~
ACORD~ CERTIFICATE OF LIABILITY INSURANCE Page 1 of 1 I DATE (MMfDDIYYYY)
~ 12/20/2010
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: 1ft he certificate holder is an ADDITIONAL INSURED, the pOlicy(ies)must be endorsed. If SUBROGATION IS WAIVED, subject to
the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the
certificate holder in lieu of such endorsement(s).
PRODUCER f.?~JACT
Willis of New York, Inc. ;.~,?~~ "Yn 877-945-7378 I ;~ ..'" 888-467-2378
26 Century Blvd.
P. O. Box 305191 ~;:t~~12c c certificates@Wi11is.com
Nashville, TN 37230-5191
INSURER{S)AFFORDING COVERAGE NAIC#
INSURER A: National Union Fire Insurance Co. of Pitt 19445-001
INSURED INSURERB: Insurance Company of the State of Pennsyl 19429-001
willis North America, Inc.
One World Financial Ctr. INSURER C: New Hampshire Insurance Company 23841-001
200 Liberty Street INSURER D:
New York, NY 10281
INSURER E:
I INSURER F:
COVERAGES
CERTIFICATE NUMBER: 15182207
REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN. THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
I,Ni: TYPE OF INSURANCE ~!?,~~ I~~~ POLICY NUMBER POLICY EFF POLICY EXP LIMITS
A ~NERAL LIABILITY Y GL4570688 7/1/2010 7/1/2011 EACH OCCURRENCE $ 1 000 000
X COMMERCIAL GENERAL LIABILITY ~~~~[f,~~9E~~~~~nce \ $ 1 000 000
I CLAIMS-MADEW OCCUR MED EXP (Anyone person) $ 10 000
r1L Contractual Liabi1itv PERSONAL &ADV INJURY $ 1 000 000
f-- GENERAL AGGREGATE $ 5 000 000
~'L AGGREGA LIMIT APn PER: PRODUCTS - COMPfOP AGG $ 1 000 000
X POLICY ~~?,: LOC $
A AUTOMOBILE LIABILITY CA1469371 7/1/2010 7/1/2011 COMBINED SINGLE LIMIT 1,000,000
- (Ea accident) $
X ANY AUTO BODILY INJURY(Per person) $
- ~ SCHEDULED
ALL OWNED BODILY INJURY(Per accident) $
- AUTOS f-- AUTOS
HIRED AUTOS NON-OWNED PROPERTY DAMAGE
- f-- AUTOS (Per accident) $
$
UMBRELLA L1AB H OCCUR EACH OCCURRENCE $
-
EXCESS LIAB CLAIMS-MADE AGGREGATE $
DED I I RETENTION $ $
B WORKERS COMPENSATION WC67712388 (CA) 7/1/2010 7/1/2011 X I Wt,;::;IATU- I IUJ~-
AND EMPLOYERS' LIABILITY YfN
C ANY PROPRIETOR/PARTNER/EXECUTIVE D NfA WC67712387 (AOS) 7/1/2010 7/1/2011 EL EACH ACCIDENT $ 1,000,000
OFFICER/MEMBER EXCLUDED?
f~~~~g~~:r,i~';, ~~~er EL DISEASE - EA EMPLOYEE $ 1,000,000
DESCRIPTION OF OPERATIONS below EL DISEASE - POLICY LIMIT $ 1,000,000
DESCRIPTION OF OPERATIONS f LOCATIONS f VEHICLES (Attach Acord 101, Additonal Remarks Schedule, if more space is required)
It is agreed that Collier County Government is included as an Additional Insured as respects to
General Liability, where required by written contract or agreement.
CERTIFICATE HOLDER
CANCELLATION
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDAN E WITH HE POLICY PROVISIONS.
ACORD 25 (2010/05)
Coll:3214805 Tp1:1114679 Cert: 207 @1 88-2010 ACORD CORPORATION. All rights reserved.
The ACORD name and logo are registered marks 0 ACORD
Collier County Government
Purchasing Building
3301 E. Tamiami Trail
Naples, FL 34112