BCC Minutes 05/21/1998 W (Collier County Emergency Services) WORKSHOP MEETING OF THE
BOARD OF COUNTY COMMISSIONERS' WORKSHOP
M_AY 21, 1998
LET IT BE REMEMBERED, that the Board of County Commissioners in
and for the County of Collier, having conducted business herein, met
on this date at 1:08 p.m. in a WORKSHOP SESSION in Building F of the
Government Complex, East Naples, Florida, with the following members
ALSO PRESENT:
present:
CHAIRPERSON:
Barbara B. Berry
Pamela S. Mac'Kie
John C. Norris
Robert Fernandez, County Administrator
Sue Filson, Administrative Assistant
Item #2
DISCUSSION REGARDING COLLIER COUNTY EMERGENCY SERVICES
CHAIRPERSON BERRY: Good afternoon. I'd like to convene this
workshop for emergency services.
If you would please rise for the Pledge of Allegiance.
(The Pledge of Allegiance was recited in unison).
CHAIRPERSON BERRY: Just to kind of let everyone know what the
format is going to be this afternoon so you can kind of plan
accordingly, I'd like to have everyone who is going to be presenting
information, both from our visiting people here and staff people, I
would like and would appreciate if we would let them make their
presentations first, and then at the end, we will have an opportunity
for public input.
So, that's -- that will be the way the meeting or the workshop
will be held, and Mr. Ochs, I believe we'll start off with you.
MR. OCHS: Thank you, Madam Chairman. Good afternoon, members of
the board.
For the record, my name is Leo Ochs, support services
administrator. On behalf of the staff, we'd like to thank the board
for taking some time out this afternoon to discuss several issues
relating to the operation of your emergency services department. We
appreciate that very much.
Before we begin with a very brief presentation, I would also like
to acknowledge and certainly welcome all of the invited guests that
have come out this afternoon. We really appreciate the great turn
out. I think it's a testament to the interest of public safety in our
community and we are very grateful that they are here and look forward
to their comments at the appropriate time in the workshop today.
Just to briefly set the stage for today's workshop in terms of
what we, from a staff perspective, hope to accomplish, very simply
put, the staff is looking today to obtain some policy level direction
and some guidance from the commission with respect to the future
levels of service and the scope of services provided by your county
emergency services department, and more specifically, to hopefully
discuss in some level of detail what you consider to be the
appropriate level of interaction or interface between our EMS
department and the various municipal and special service fire
operations out there in the community.
As you know from your communication with your own staff as well
as members of the other agencies in the community, the field of
emergency services, although it has a long background and a steep
tradition, is still one that is evolving even today, not only in our
community but throughout the state and certainly throughout the
country, and you can see several models and examples of that right
here in Collier County as we look at various models of public safety
and -- both in city and county government, and we think it's important
that we continue to evolve together and work cooperatively in those
efforts.
With that in mind, just to gain a little bit of and provide a
little bit of statewide perspective on some of the current practices
and the emerging trends in this whole field of emergency services and
public safety, we have a special invited guest here this afternoon,
and I would like to call on Chief Flagg right now to make that
introduction.
CHIEF FLAGG: Good afternoon, commissioners. What I'd like to do
is introduce Chief Jim Frazier to you. He is the chair of the Florida
Fire Chiefs EMS Committee. I had also invited Chief Judge from Indian
River, but he was unfortunately unable to attend.
Chief Frazier and I have worked with each other probably 15 or
more years in the area of emergency services and specifically in the
area of EMS. He's very knowledgeable, has an extensive background in
emergency services, and with that, I'd like to ask Jim Frazier to come
forward.
CHIEF FRAZIER: Thanks, Diane, and I thank the county commission
and members of the administration for allowing me to participate in
your workshop. I think it's exciting that you're looking at new and
different ways to provide services to the community, and on the agenda
here, I see that I'm supposed to talk about what are some of the roles
of the county and also what are some of the quality, issues or values,
principles that should govern emergency medical service provision and
fire protection provision, for that matter, emergency services
provision.
Really, I guess that's where I would like to start is that I
think there's a wave going across our country, across our state for
sure that the counties' public services are not really in the business
of providing fire protection and emergency medical services. They
really should be in the business of providing customer service, and
that's the principle that I think we need to look at on a day-to-day
basis is how do we provide the services that the customer needs in the
most cost-effective and efficient and effective manner.
I'm very pleased to say that we -- our recent, new county
administrator, Mr. Jim Lay (phonetic), has taken a real proactive
stand in Sarasota County to really promote quality. Our new -- new
logo is dedicated to quality servzce, and some of the basic principles
that I think should govern any decision have been laid out in, I
think, a very concise and applicable means by Mr. Lay.
So, some of the basic principles of quality service -- and I'm
sure I'm speaking to the choir here -- is focus on the situation, the
issue or the principle, not on the people that are involved in
providing the issue; maintain the self-confidence and self-esteem of
others in the process of working through the situation; maintain
constructive relationships with the participating parties; take
initiative -- I really applaud you for this -- for making things
better. That's really one of the overriding principles, and lead by
example. Certainly, as county commissioners, I'm sure that you
realize that on a day-to-day basis that it's your example that sets
the pace for the community. Customer service is the primary role of
government or should be, and they should do that in an accountable way
so that we are accountable to the public, to our administration, and I
guess one of the final principles that I'd really like to deal -- to
dwell on a bit is management by fact, is that we have to look at the
issues from a fact basis, not necessarily an emotional basis.
That's pretty much all I have to share with you other than to say
that throughout the State of Florida -- and I've been in emergency
services for 23 years now. I've been participating in the state
emergency medical service arena for a good portion of those 23 years.
Communities are growing. The needs of the customer are changing,
especially with managed health care, and there is certainly a need for
working together, more today than there ever has been, to enable the
health care system, and EMS is a good component of that health care
system, to be effectively utilized as an access point for the citizens
in Collier County and any county in the State of Florida.
So, certainly I'm here for any questions and comments as the
discussion goes on. If there are any particular issues that you'd
like me to address, I'd be glad to do that.
There are a lot of ways to get effective efficient emergency
medical services from separate services. I've been in the fire
service for 23 years. I wouldn't be here today if it weren't for a
fire department. When I was 18 months old, the fire department
resuscitated me when I was in cardiac arrest. My grandfather is a
firefighter. I have cousins that are firefighters. My sons will
probably be firefighters, and I happen to have the opinion that a dual
role cross-trained service is the best way to provide any emergency
medical services. I'll share with that -- that slant with you right
off the bat because I feel that the fire service has a lot to offer to
the community and offers that to the community in a lot of different
ways, one of which should be emergency medical services, so close with
that.
CHAIRPERSON BERRY: Thanks.
COMMISSIONER NORRIS: I have a question.
CHAIRPERSON BERRY: Do you want to wait until we hear the whole
presentation or do you want to ask it? It's up to you.
COMMISSIONER NORRIS: You're the chairman.
CHAIRMAN BERRY: Diane, who's following --
CHIEF FLAGG: He's going to do a presentation.
CHAIRPERSON BERRY: All right. Write your question down. We'll
take them all when we get done.
MR. OCHS: Thank you, Chief. Madam Chairman, if I might, I'd
just like to, at this point, review with you briefly what the current
situation is in terms of our operations out in the field with our
emergency medical services; talk a little bit about what we are doing
and where we are moving.
We are very fortunate in the community to have a long and very
successful and productive track record, I think, of partnerships with
the other emergency services providers throughout Collier County.
With respect to our own department of emergency services, you can
see on your screens what our vision statement is, briefly stated, as
well as our mission statement in our EMS department has been to
provide that world class patient care and services out there in the
community in both an efficient and an effective manner. One of the
ways we are able to do that is by partnering as we have successfully
in many occasions with other emergency services providers, both law
enforcement and fire throughout the community.
You have a couple of slides here that give some examples of that.
I just wanted to point out some of the partnerships that have existed
for a long time and have been very successful. One is our combined
911 emergency dispatch center along with our communications system
where we have all of our emergency providers on the same 800 megahertz
communication system. Many of our emergency services agencies share
common facilities. The board is very familiar with that. We also
have responses to the scenes. I think you know that both EMS and fire
respond to all the fire calls in the county, are there assisting each
other on the scenes through incident command.
There is also a number of joint training programs that both fire
and EMS participate in, and then finally, we have what we have kind of
deemed our next level of integration and cooperation with the fire
services, and those are beginning with our -- what we call our MOU,
which is our medical training memorandum of understanding with the
fire service first responders, and as you can see from the screen, the
MOU basically establishes within the fire service a consistent level
of basic first aid and medical care, medical direction. It provides
for quality assurance and medical training of those first responderso
We've used that MOU as a building block, if you will, for the
next level of interaction, and that is the single vehicle response
program. This is a program that's in place both in the City of
Naples, City of Marco as well as with your dependent fire districts
here in the county.
Just to very briefly go over the procedures in that single
vehicle response program, when there is a 911 emergency call received,
we have an EMS paramedic unit, our ambulance unit, ALS level,
responding to the calls. That vehicle is staffed by two of your
paramedics, and in the case of Marco or the City of Naples, a city
firefighter all responding on the ambulance. The fire engine then
would remain in the station.
If we get a second 911 call and the EMS unit is already
committed, then we have a city fire engine first responder responding
to the medical call, and -- along with the closest EMS unit so that
they can, if needed, transport that patient for further care. That is
the existing program of our single vehicle response.
What we'd like to spend the bulk of today's discussion on is the
concept that we've briefly talked to you about individually, and we've
also discussed with the various fire services, and that is the next
level of cooperation or interaction with the fire services, and it's
called our ALS engine program, and what it's basically designed to do
from our perspective is to enhance your current EMS system in the
community, and it's designed to do that by increasing the probability
of ALS level response on every medical call that comes in for service
in the community.
Right now, we are able to respond to most medical calls with our
ALS as the first response, but many times, because of the volume of
calls, our units are already committed or in service and the engine
companies would respond or get to the scene first, and they are not,
as you know, ALS level.
So, in looking at that and looking for ways to enhance our EMS
service, we began to meet with fire officials and more specifically,
with Chief Rambosk and his staff down at the City of Naples, and after
several months of staff work, had developed this concept of an ALS
engine program, and I'd like to just take you through the mechanics of
it very briefly, if I might.
The first component of it is basically identical to the single
vehicle response program, and that is, again, just to reiterate, as a
911 call comes in, the ambulance would respond with two paramedics and
a firefighter to the scene. The engine would remain in the station.
However, the difference now comes in that if there's a second call,
where in the past, that city fire engine would respond only as a first
responder. Now it would be able to respond as an ALS engine company
along with the next closest paramedic unit because the engine, even
though it would be ALS equipped, it would not do the actual transport
of the patient. So, we still need to bring a transport unit along.
The staffing of that unit, again, would involve -- of the engine
is two city firefighters, and, again, the change here would be that we
would exchange, in effect, one of our paramedics and put that
paramedic on the engine. The city, in turn, would send one of their
firefighter/paramedics onto our ambulance to train with us. So, it's
a full partnership with the intent to get people cross-trained so that
whenever a medical call comes in, both first and secondary response is
at an ALS level.
That level of training would continue through rotations of
training for approximately 18 to 24 months, and at that point, again,
there would be a subtle change in the response. As you can see on
your screen, the single vehicle response program would still kick in.
Then we would move on to the ALS engine response if we had a second
medical call, again, with the firefighters responding on their engine
and one EMS paramedic. The difference is, after 18 to 24 months, you
will have fully trained and certified firefighter/paramedics from the
city now being able to provide that level of service on their engine.
So that, in essence, is the concept, and we believe it's a
partnership that will work and work well, but it, obviously, has some
policy level implications for this board. One of those is that as we
get into this exchange between the two agencies, there will be times
when the paramedic, your paramedic stationed on a city fire engine
will be required to be acting as a firefighter as opposed to a
paramedic. That cross-training is the same as, obviously, we would
expect on the ambulance, using the city's firefighter who is now
cross-training as a paramedic.
So, that would be a departure from what the board has done,
obviously in the past, with respect to its EMS service.
I should reiterate, even though it is a departure, I should also
mention that the majority of the time the medics on those engines
would still be responding in their medical capacity because the
majority of calls for service are still medical or rescue related as
opposed to actual fire fighting. So -- but there is that chance, and
that certainly is a policy consideration I think the board needs to
discuss.
That -- that was the extent of the formal presentation. We
wanted to just give you that kind of background and then open it up
for discussion.
I'm sorry, Diane reminded me that Chief Rambosk is also here this
afternoon, and since he's been very involved in the initial planning
at the staff level, he wanted to make a few remarks to the board about
his work in this area.
CHIEF RAMBOSK: Good afternoon.
CHAIRPERSON BERRY: Good afternoon.
CHIEF RAMBOSK: I'd like to thank you for giving us the
opportunity to address you this afternoon on such an important issue.
I wanted to take a step back just for your information to kind of let
you know what we've been doing, and I know that I've not had a formal
chance to give you a presentation but have spoken with some of you and
let you know what we have been doing in the city, but a few years ago,
Dr. Woodruff had posed some questions to us as a staff and a
department to rethink public safety services, to look at the quality
and level, to see what we could do to improve those, but more
importantly, do it within the existing resources that we have, and our
whole new concept, which is, was, a little bit different than what was
going on in Collier County for the City of Naples worked very, very
well for us. We have had many successes, and that is both in-house
and with partnerships, such as what we've been talking about this
morning with Collier EMS and yourself.
So, we took a different approach. We then went to our own
employees. We said, look, we know there are changes to the fire
service coming. We researched it as a group and a department. We put
together a plan where the employees felt like they wanted to see
themselves, what types of training, what types of skills; not just
what we envisioned, but -- as a staff, but envisioned as a -- as a
group, as a component, and that, obviously, bled right over into our
partnerships with Collier EMS.
The -- the things that you saw already, the MOU was the start of
where we were. I believe we were even -- the first MOU, we might have
been the first to sign on with that years ago. We then, when
reviewing the revised MOU, we looked at that, and the reason why we
felt that that was so important to us was that, obviously, the level
and the standards set by yourselves and your department and the
medical director were at a level that we felt that we needed to attain
because certainly we didn't want to go any lower, and more
importantly, we wanted to do something better than not. So, that was
real important to us.
The single vehicle response plan, the age old question of
multiple vehicles to one event was solved by the stroke of a pen and
an approval by yourselves and the City of Naples council, and we get
no more complaints. So -- yet, we provide more service because our
staff stays with the ambulance, whereas before, we used to go our
separate ways after we helped. So, it was a tremendous benefit.
The only thing that I think -- and the reason why we are here
today is because we are looking at that third part where we want to
improve the training that we had provided to our own people. Fifty
percent of our staff told us they wanted to improve their medical
response capability, and we said, that's great. How can we do this?
We can't afford to send 25 or 30 people to school. They went on their
own. They came back and said, okay, we've done that. How do we now
participate with Collier County and allow us to function, and that's
really kind of why we are here today.
So, we through our variety of partnerships over the past two
years with Collier County EMS have been very successful. They have
very high standards, some of which we have debated really to death
virtually but know that for our community, we've got to provide the
best that we can possibly do, and the provision of service that
Collier County provides now is certainly superior. We only want to be
~art of that, and we want to help make it better, but we want to make
mt cost-effective and do it within the resources that we've got or
within reason to do that. Thank you.
CHAIRPERSON BERRY: Mr. Norris, you had some questions.
COMMISSIONER NORRIS: Yes. Chief Frazier, if I could get you
back up there for a second.
CHIEF FRAZIER: Sure.
COMMISSIONER NORRIS: Where did you say you were from?
CHIEF FRAZIER: I'm from Sarasota County.
COMMISSIONER NORRIS: Sarasota County, and in Sarasota County,
who operates the fire services?
CHIEF FRAZIER: Sarasota County.
COMMISSIONER NORRIS: Sarasota County does. What about EMS
services?
CHIEF FP~AZIER: Sarasota County.
COMMISSIONER NORRIS: Thank you.
Mr. Ochs, can I ask you a question or two?
Whenever we are going to make some sort of sweeping change and
address some problem, I'd like to know what the problem is. Do we
have a quality problem with our EMS service?
MR. OCHS: No, I don't believe we do have a quality problem, no.
COMMISSIONER NORRIS: Is there some sort of a delivery problem
that we are trying to address? What exactly is the problem we are
trying to cure here?
MR. OCHS: I don't believe we are trying to cure a problem. I
think that we are looking always to improve our level of service, and
in this case, our concern was or our objective was to try to find a
cost-effective way to increase the frequency of ALS first response to
a medical call. The reason we are not able to do that now is quite
simply that we don't have the number of units that we need all the
time to get to every call. We have, as you know, units that are in
service when a second call comes in, and there are times when the
first responders get to the scene 30 seconds, a minute before we do
and vice versa, but in those cases, we were looking for a way to
improve the ability to deliver ALS level of care when that first unit
arrived, and as a result of that, through discussion, we came up with
this ALS engine concept.
COMMISSIONER NORRIS: Okay. Let's go to the -- to the transfer
of personnel for a moment. Our fully trained EMS paramedics earn how
much approximately, just approximately? MR. OCHS: Help me out.
COMMISSIONER NORRIS: Thirty-five thousand?
MR. OCHS: Twenty-six entry, probably 35 when we have an
experienced paramedic.
COMMISSIONER NORRIS: And an entry level trainee then --
MR. OCHS: Paramedic, twenty-six.
COMMISSIONER NORRIS: Okay, twenty-six -- thirty-five for a fully
trained --
MR. OCHS: Yes, I'd say about five years' experience with that.
COMMISSIONER NORRIS: So, the proposal is to trade a, let's say
an "A", a fully trained ALS paramedic to the City of Naples and take
a, let's call it "B," a trainee in return. Now, the problem from the
County Commission's perspective is that we just traded a higher for a
lower, and we are not responsible for what happens within the City of
Naples. That's not our job, but what we have done is lowered the
level of personnel that are directly responsible to the EMS department
for the moment. That's a problem, and financially, it becomes a
problem as well because we are paying 35,000 for a $25,000 employee.
MR. OCHS: Well, the way we've viewed it, since the EMS ms a
countywide system with ad valorem tax dollars, everyone pays or helps
to pay for a portion of the EMS service that isn't funded through
direct fees.
So, in that regard, we're -- as we always have, we have to look
at the total county because we run a single countywide system, and our
goal again, just to reiterate, was to try to increase the frequency at
which we could provide ALS level of service, and I will say that,
obviously, during that 18 to 24 month learning curve, if you will, or
certification window, that there will be times when we will have a
less experienced paramedic on our ambulance. By the same token -- and
I know this is not your concern. It may be for the other
jurisdiction. They will have a -- at least one firefighter who is not
as seasoned as their experienced people, obviously; but, again, we
thought that the short term -- that was a short term issue that could
be overcome and was outweighed by the overall benefit of the program
in the long run.
COMMISSIONER NORRIS: So, what you're essentially saying is that
you reduce both levels of services in the interim?
MR. OCHS: No, I wouldn't say that.
COMMISSIONER NORRIS: Well, I think you did.
MR. OCHS: I'd say have some less experienced people, but whether
that results in a different outcome, I wouldn't say that necessarily.
COMMISSIONER NORRIS: But the fact remains though -- I mean, all
of this is very nice, but it comes close to being irrelevant because
we have to deal within what our system is set up, and we are not
responsible for the fire system in the City of Naples. MR. OCHS: Correct.
COMMISSIONER MAC'KIE: Madam Chairman.
CHAIRPERSON BERRY: Uh-huh.
COMMISSIONER MAC'KIE: I'd just like to -- just for general
comment and hear from whoever has anything else to say -- nobody will
be surprised to know that I think this is a fantastic idea, and I'm
just very, very pleased to be the representative from the City of
Naples and commend Dr. Woodruff and Chief Rambosk for working with
Chief Flagg to come up with such a wonderful idea where your concern
was not for what is your particular backyard and what is your
particular nickel and where are you spending your nickel, but your
concern was for the greater community $ood on the most fundamental
area and the most critical public service we provide.
I'm -- I'm honored to be associated with you, and I can't say
that about everything that happens in government, but I think you've
done an excellent job and you're serving the community extremely well
with these innovative ideas.
CHAIRPERSON BERRY: Do you have any questions, Pam?
COMMISSIONER MAC'KIE: No, just want to hear from the public.
I'm ready to cast my vote actually.
CHAIRPERSON BERRY: I have a question in regard to training, and
maybe Dr. Tober can best -- if you would come up to the podium,
please.
COMMISSIONER MAC'KIE: And I apologize for leaving Dr. Tober out
of that commendation list, because he's who makes it the quality
service that it is.
DR. TOBER: Thank you.
Yes.
CHAIRPERSON BERRY: How long does it take to train someone to be
what you would consider an up-to-speed paramedic?
DR. TOBER: Minimum up-to-speed, about 18 months and really fully
veteranized, probably four to five years.
I did want to address Commissioner Norris and -- because I think
he asked the best question I've heard here today, and that is, what is
the problem, and is there a problem, and the problem with that
question is that it has such far-reaching implications and answers.
In the -- in the microcosm of EMS services and taking a
paramedic, sending him to a sick patient and bringing him to one of
our hospital facilities, there probably, for the most part, is not a
problem, but what has become an expanding problem, and I chose a
clumsy way to communicate this to all of you thinking that you were
much more in touch with the hammering that I've been receiving over
the last few years, is the following, and I don't want anybody to
misconstrue these comments, because I am sympathetic to both fire
districts and emergency medical services in terms of the problems we
all face, but the reality today is that the fire departments -- and
God bless them for being there if we need them when we are burning up
inside a building and we have these brave guys to come in there and
help us. Thank goodness we don't need them a lot for major structural
fire, but they are sitting there ready 24 hours a day to help us.
I have no problem with the fact that they are sitting there ready
to help us, but, obviously, within their own ranks, they've become
uneasy with the fact that most of their duties today, although they
are always prepared to fight a fire and save somebody's life, most of
their duties end up being running flank support for the current
emergency medical system, and as such, they have come to me repeatedly
over the last few years looking for greater and greater specific
professional involvement in the medical system, and although -- at
first, I said, well, what we'll try to do here is upgrade first
response skills so that everybody is working by the same book, and I
thought that would be a very simple sale. That actually, in and of
itself, was not a simple sale, and only some of the fire departments
signed onto that actual proposed memorandum of understanding that the
state had pushed down on me, but what really was looming and is
looming is that the fire departments are uneasy about their lack of
activity in the higher levels of medical fields and have definitely
wanted to play a bigger role.
I think anybody in the audience here would support the fact that
they have come to me and said they want to send paramedics to school,
they want to get involved, and the kind of mission commander that I
see myself in the position that you have chosen to put me in in the
county is to try to cross bridges way in advance of when I'm going to
actually get to that particular stream or obstacle in the road, and
if, indeed, the fire departments are going to play a larger more
complex role in the medical care of patients, then somehow we need to
meld them into the system. We need to train them. The internship and
residency has to take place like it does in EMS. It's just not simply
going to school.
I'm sure the firefighters would agree that I can't take a
paramedic, send him to firefighter school and send him into a burning
building without getting him killed. I mean, there's a graduated
level of experience in both these fields of expertise, and what I
worry about, in one of those long-range bridges -- and I live way in
advance of myself in everything I do. That's just one of my
shortfalls -- is that I've got a repository of fire fighting expertise
that wants a bigger part of the medical expertise theater. I also
have a repository of medical expertise that is looking at themselves
and saying well, we are paid such and such and such an amount.
Firefighters are paid a different amount, and they start looking
longingly at fire. They are actually looking at each other's grass
across a fence with a considerable amount of longing and appeal; not
conflict, just wishing they were sort of either on the other side or
that the gate was open so they could walk back and forth, and if
indeed, and I'm saying if indeed this is going to happen in the future
and we are going to take a group of firefighters and bring them into
the medical theater and we are going to take a group of paramedics and
bring them into the fire theater, then I would rather us do it with
our eyes open, with our heads held way above the ground so that we
have a very good perspective of the panorama that we are looking at
and that one day we don't arrive at some crossroads with either too
many people to meet the needs of what we are going to do in fire and
EMS, and so what is a problem with me and is a continual problem, and
now you've invited me to share that problem with you on a continual
basis, is that I am being approached by the fire department saying we
want to do more with you. I don't know how to do more with them
unless we attempt to investigate the experiment that we have proposed
with the city and see if that cross training works.
I realize that in the -- in the effort of cross training, I am
taking a slightly less experienced man and bringing him over to EMS
and conversely taking a less experienced firefighter and throwing him
over to the fire department, and I'm open to any other recipe that
would accomplish this same end, but these different fire departments
are all very, very interested in functionally contributing more to the
medical theater.
I know the word consolidation is a real dirty word in the
industry, but there is going to be some functional melding of skills
if we are going to do this, and if we are not going to do it, then I
guess somebody needs to make a proclamation that this isn't ever going
to happen, so firefighters, stay in your houses and wait for the next
building to burn, and paramedics, stay in your ambulances and wait for
the next person to get sick and leave it at that, but -- but what's
changed and what I've been able to unshoulder onto you is now I am
sharing these pressures with you as they come to me.
The last -- I think the last proposal I sent to you was from East
Naples for a graduated response system. I have no problems with these
requests, but I want us all to know that this is happening and try to
make the decision together as a group of minds as to how we are going
to address these issues.
So, to that extent, I do see a problem, Commissioner Norris, not
directly in the way we are providing medical services, but the problem
is, what does everyone want to do in the future together.
COMMISSIONER NORRIS: Okay. Well, that -- that, Dr. Tober, has a
really simple solution. You just tell them to talk to us.
DR. TOBER: Well, that's what I am. That's what I'm doing.
COMMISSIONER NORRIS: You don't have to mess with it.
DR. TOBER: No, and believe me, that's a luxury that I'm able to
send them to do that now, but that's why I was here, not to make a
formal presentation, but to be able to answer any questions that you
might have.
I don't know if there are any other questions or --
CHAIRPERSON BERRY: At what point can you keep a person current
in skills in the medical end?
DR. TOBER: Well, that's another -- that's another great
question. You know, we always struggle with sufficient clinical
engagements to keep somebody's skills up-to-date, be it the physician
in the emergency room, a surgeon doing a particular case in the OR or
a paramedic.
We have had to, on a number of occasions, fall back to our own
operating rooms in the hospital to give paramedics recurrent
endotracheal intubation training, and I've said to a number of fire
chiefs that we can't put too many people out in the field before we
would dilute the clinical experiences so severely that nobody is going
to get enough experience to stay current, and that's why, again, if
everyone in the fire system stepped up to the plate, raised their hand
and said, I want to take all my men and train them to become Collier
County EMS level paramedics, it couldn't be done. I don't have enough
clinical engagements to do it, nor do I have enough supervisors to
train them.
We may be able to do it a little bit at a time if that's what you
guys decide you want to do, but if -- if that's what we're going to do
and we are going to meld things one day together somehow, then we have
to -- we kind of need that large perspective so that as people leave
via attrition and for reasons other than that, that we keep an eye on
what our total numbers are and our total clinical experiences are so
that we continue to have a system that does provide high quality
medical care with enough clinical engagements to keep everybody
current and capable.
If you ask me for a number -- no one has ever really agreed on
the exact number. I like thinking that all of my paramedics get a
couple of challenging cases, I mean challenging cases per month, not
just routine runs, but even for myself, seeing five or 6,000 people a
year in the emergency room, sometimes I don't even think that's enough
because I'm humbled on a daily basis by what walks in that door.
So, the more -- the more experiences, the better. The busier a
paramedic is, the more clinically capable he is.
CHAIRPERSON BERRY: That's a big concern for me. If I'm the
person laying there on the floor waiting for somebody to intubate, I
want to make sure they've done that fairly recently.
DR. TOBER: Well, I know, and that's why we keep cycling in and
out of the operating room where people are being routinely put to
sleep -- it could be said that, well, when that paramedic does that
intubation, have we lowered the care provided to that patient in the
operating room? Well, all of clinical training involves taking
somebody by the hand and getting him in the situation, and although we
are not formally designated a training teaching hospital, we do a
tremendous amount of clinical teaching with students, particularly
paramedics, and that will continue, and we will continue to have to
use the OR just to get endotracheal intubation experience. Even for
some of our doctors, we have to send them back there because we don't
get enough of them in the OR -- I mean, the ER. So, it's a constant struggle to do that.
CHAIRPERSON BERRY: Commissioners, any other comments or
questions?
COMMISSIONER MAC'KIE: No, I've heard enough.
CHAIRPERSON BERRY: The gentleman in the back row -- if there are
no other questions or any other comments, if you would like to make
some comment or make some statement, if you would come up here and sit
in the front row, please, so we can expedite this, and we'll start --
just line up over here in the first row -- the first seat over there
closest to the door, and anyone else that wishes to do that, just line
up, children, in the front row there, and we'll --
COMMISSIONER MAC'KIE: There goes that school teacher again.
CHAIRPERSON BERRY: Sir, we'll use this microphone over here if
you don't mind. We'll leave this --
DR. TOBER: I just wanted to make one last comment to you,
Commissioner Berry, that when you asked about this clinical engagement
and competency, we did attempt in designing this program for the city,
which I admit is an experimental proposal, to keep quality of care at
the very top of the list of what we were going to do so that that
wasn't compromised.
CHAIRPERSON BERRY: At what point in time will you evaluate this
situation again and take a look to see if this is what you had hoped
to accomplish or is there an evaluation period as far as you are
concerned?
DR. TOBER: At first I was uncertain whether or not we were going
to get this blessed as a thing that we were absolutely were going
ahead to do, and then I think we'd probably look at it on an up to
three months and see where we are. Of course, if we start it now, we
are starting at the low clinical engagement time of the year. Our
calls fall off dramatically --
CHAIRPERSON BERRY: Sure.
DR. TOBER: -- until about October again.
So, thank you.
CHAIRPERSON BERRY: Okay.
Step to the microphone and please identify yourself.
MR. HAMEL: Thank you. My name is Henry Hamel, H-A-M-E-L, 732
Bay Tree Court, Naples, in Pelican Bay.
I am a member of Chief Tobin's North Naples Fire Department
Advisory Committee. I'm the president of the Foundation of Pelican
Bay.
I would just like to make a few differences when we talk about
services and what I as a citizen or a person probably in need of these
services thinks about it. Compared to the City of Naples, we have
Route 75, Interstate 75, a much longer stretch of 41, Pine Ridge,
Immokalee, parts of Bonita Beach, Vanderbilt, 951 and other major and
fast traffic throughways with much heavier duty trucking. We have a
lot of older people, as you know, many more nursing homes, and adult
care facilities are being built all the time. In Pelican Bay alone
plus Vanderbilt Beach, we probably have the greatest concentration of
high-rise buildings in the county.
I want to talk about a multiple incident which happened right at
the edge of Pelican Bay, where Pelican Bay Boulevard meets Route 41
right there by the First Union Bank building, there were two cars
which collided. One ended up in a swale southbound, the other in the
middle of the road across the median northbound. There were three
engines which responded, one at first and then two others, a truck and
two engines, a total of ten fire personnel and one EMS which had a
total of two. The extrication job, and each one had to be extricated,
is the fire department's job, which they performed beautifully, and
the EMS, after these were extricated, of course did the transport. It
would not have been possible with any amount of EMS personnel to do
the extrication because of the tools and what is needed to extricate
unless it took a lot of training and a lot more people because each
one had approximately five men trying to extricate them.
Now, when you are in need of an emergency service, the important
thing is how many people come at first, not how much dollars were
saved by seeing what the average necessary is. If I have an
emergency, I don't want to find out that they weren't planning for me
but next time if I get sick, they'll have the right number of people.
As it is, I think the EMS does a fantastic job. I cannot praise
them enough, and I don't know of any reason why they shouldn't get the
highest accolades, and they are certainly trained at a very high level
with Dr. Tober, but I think when you talk about the number of people
there and who can render first service, not transport service, first
service, you have to keep in mind that properly trained fire personnel
could solve this, and I do like to make one point.
It may be that Collier County has it backwards. This is one of
the few counties which is preserving what I would call winding the
clock backwards, but EMS is the tail wagging the dog. In almost every
major city and almost every county in the United States, this has gone
to fire service, and I used to work in New York City. They had 450
ambulances. They were all run by the fire service; the same thing in
Chicago; the same thing in Los Angeles. It's hard to name a place
that it hasn't gone this way.
Now, that doesn't mean that they don't need training or that the
personnel has to be all fired or rehired. What it does say is that
there is a recognition nationwide that the fire service has a role to
play in emergency medical. Thank you.
CHAIRPERSON BERRY: Thank you.
COMMISSIONER MAC'KIE: At some point while the speakers are
coming up, Leo or whoever would know, somebody, I'm going to want to
know the total combined budgets of the independent fire districts as
compared with the total budget of EMS because that is one of the
questions is which group can do it most efficiently.
CHAIRPERSON BERRY: Richard --
UNIDENTIFIED SPEAKER: I was going to say, let the lady go next.
CHAIRPERSON BERRY: Oh.
COMMISSIONER MAC'KIE: Chivalry lives.
CHAIRPERSON BERRY: I was going to say, chivalry is not dead.
COMMISSIONER MAC'KIE: I love it.
CHAIRPERSON BERRY: I did fail -- I did fail to mention, however,
I think, Janet, you're aware of it, it's a five minute limit. MS. VASEY: Yes. Thank you.
CHAIRPERSON BERRY: I didn't -- I don't want you to think I'm
discriminating, but it's the typical scenario. MS. VASEY: Janet Vasey for the record.
I happen to have some of the statistics that I wanted to mention
that you had just asked for, Commissioner Mac'Kie. COMMISSIONER MAC'KIE: Great.
MS. VASEY: In 1997, the countywide budget for the fire districts
was 15.3 million dollars, and that excludes the city fire departments,
and I took Marco Island out just because that's the way it is now.
That's 16 fire stations and about 190 people, and in 1997, there were
just slightly over 6,000 fire related calls, and in that same time
period, there were 11,800 or nearly 12,000 rescue calls that the fire
districts handled. So, two-thirds of the fire district workload is
for rescue and one-third is for fire.
The EMS budget for that same period is about seven and a half
million, and they have 14 stations, many of them are co-located with
the fire, and 112 people, and they responded to 24,783 emergency
medical calls.
So, there's a duplication there, a pretty substantial one with
the county EMS medical calls of twenty-four seven and the seven fire
districts, that's the five independent and the two dependent, rescue
calls of 11,847.
How that breaks down is we have a lot of allocation of resources
to emergency services and about 80 percent -- 80 percent of all the
calls when you put everything together, 80 percent of emergency calls
are medical or rescue in nature, and 20 percent are fire related. Now,
that could be different up north where structure fires are more -- are
more common and the population is not as old in age as maybe we have
down here.
So, I think you have to look at Collier as, perhaps, being
separate from what you might find up north. So, here, I think that
the tail is the fire district and the head of this dog is the EMS
because they've got 80 percent -- 80 percent of the workload is
medical.
COMMISSIONER MAC'KIE: Of 911 calls, is that what you said?
MS. VASEY: No. Well, it doesn't have anything to do with
police. These are responding to incidents from '97. So, it's just
fire and EMS.
COMMISSIONER MAC'KIE: Okay.
MS. VASEY: In looking at the resources, we've got 60 percent of
the resources in looking at personnel in the fire districts and 40
percent in EMS. So, I think we have a mismatch of resources to the
kind of workload that we have out there, and I think that Dr. Tober
made an incredibly pointed comment when he talks about planning ahead.
I mean, we do need to plan ahead. We need to see if there are better
ways to do things, if we can provide better services to the community,
if we can reduce some of the duplication of services and better
allocate our resources to provide a better job at a lower cost.
I just wanted to tell you that embedded in all of these
statistics or the fact that even though 20 percent of the calls for
fire are -- or 20 percent of the emergency calls are fire, not all of
those are really fires. I did an analysis on the North Naples Fire
District for their 1996 calls, and in looking at just the structure
fires, there were 53 structure fires for the whole year; 10 were
mutual aid, 5 were false alarms or canceled, 15 had the structure fire
out when the engine arrived, and 23 were actual fire calls of which
they pulled a hose six times.
So, --
COMMISSIONER MAC'KIE: They did what six times?
MS. VASEY: Pulled a fire hose. I kind of use that as a measure
of how serious the fire is. Maybe it's probably not accurate 100
percent, but it's a measure.
COMMISSIONER MAC'KIE: Got you.
MS. VASEY: So, when the big fires occur, we've got to have the
fire department, and I couldn't agree with you more. They have to be
there, but they are underutilized for fires. So, I think we do need
to look at using them for medical and rescue, and we need to plan
ahead in how to do that effectively.
So, I just think that those are all factors that need to be
considered while you're making your decision. Thank you.
CHAIRPERSON BERRY: Thanks, Janet.
COMMISSIONER MAC'KIE: Just -- can I get it straight that -- when
you said the fifteen million -- 15.3 million is the total -- is that
all seven fire districts?
MS. VASEY: Yes, but it's not the city's. It's the five
independent and the two dependent.
COMMISSIONER MAC'KIE: The five and the two dependent. Okay. So
15.3 million --
CHAIRPERSON BERRY: That took out Naples and the City of Marco,
right, Janet?
MS. VASEY: Yes, even though it wasn't a city then, I was trying
to do it for today.
COMMISSIONER MAC'KIE: Fair. Thank you.
CHAIRPERSON BERRY: Dr. Woodruff.
DR. WOODRUFF: For the record, I'm Richard Woodruff, the city
manager.
First of all, I don't know which is the tail, and I don't know
which is the head. I have a dog at home named Winston, and I can tell
you in his case where his head ms and where his tail is, and I don't
know that that's the issue here today. That's not the issue that the
city is hearing.
The other thing that I would tell you is that I'm from the old
school, and I still eat vanilla ice cream. Now, that doesn't mean
that anybody out here who has finally gotten so progressive that they
eat chocolate or heaven forbid something as dynamic as chocolate chip,
you know, is wrong, and I think when we come to this issue today for
anybody, the city, the commissioners, the fire people who are here, to
think that this is an issue where everybody has to eat vanilla ice
cream because that's what the city likes to eat, I don't think that's
right.
What the city is asking is something that we believe fits the
city. We are not saying that this should, could or would fit any
other district, dependent or independent. All we are asking is to
have your cooperation. We cannot do this alone.
Our bottom line here is four minutes. We are really -- again, we
are not interested in whether they arrive in a fire truck with top
training, whether they arrive in an ambulance with top training,
whether they come in a police uniform in top training, four minutes is
what we are interested in, and what we know is that the more people we
can train regardless what uniform they wear or what delivery vehicle
gets them there, if you can get that person there in four minutes,
what have you done, you have statistically and realistically improved
the chance of saving a life.
So, what I ask everybody to do today with every district that's
here and every person that's here, please do not approach this issue
from a political territory standpoint or from a standpoint that you
feel that if the city is permitted to do this, you're going to be
forced to do this. That's not where we are coming from at all. We
are asking for the people who live inside the city to be given a
better chance of getting that four minute response. Thank you for your courtesy.
COMMISSIONER NORRIS: Can I ask you a question?
DR. WOODRUFF: Yes, sir.
COMMISSIONER NORRIS: Would you be still supportive of this
proposal if it was modified to some degree, and that degree would be
to -- instead of transferring -- crossing people, simply sending your
city people to the EMS system to be trained and then returned to your
fire system?
DR. WOODRUFF: Mr. Norris, if that is the only way that we can
make it work, then certainly, we will -- as the old saying goes, a
half a loaf is better than no loaf, and if that's the only way that we
can get your concurrence, then we will do that. If there are
financial issues, and we said this to the county administrator and to
the folks in the department, if there are financial issues that you're
concerned about, differential of pay, fine, I will be very willing to
go to the city council and ask the seven, as we fondly refer to them,
to --
COMMISSIONER NORRIS: They are listening, you know.
DR. WOODRUFF: That's what I just thought of.
COMMISSIONER MAC'KIE: Hi, guys.
CHAIRPERSON BERRY: It's too late now, Richard.
COMMISSIONER NORRIS: It's on television.
DR. WOODRUFF: We would be very willing to look at the financial
issues and recommend that the city address whatever financial
implications that may be negative from the County Commission
standpoint.
COMMISSIONER NORRIS: My -- my real point in the financial
discussion that I had was not so much the amounts of dollars but
rather the appropriateness of spending money collected in one
political subdivision to benefit another political subdivision. That's
a problem.
COMMISSIONER MAC'KIE: Except for the fact that EMS is
countywide. The city depends on us for EMS.
COMMISSIONER NORRIS: But the city fire department is not
countywide.
COMMISSIONER MAC'KIE: Right, just like each of the other
districts are --
COMMISSIONER NORRIS: Exactly, you're making my point.
COMMISSIONER MAC'KIE: Well, I don't think so.
DR. WOODRUFF: Once again, though, the bottom line, to answer
your question is, if there are financial issues, we are willing to
look at them and support them to the city council.
COMMISSIONER NORRIS: And once again, the number was not my
issue, the amount of money is not my issue.
DR. WOODRUFF: We appreciate your courtesy.
Thank you.
CHAIRPERSON BERRY: Thank you.
MR. VASEY: I'm Dennis Vasey, commonly referred to as Duke, and
today, I'm going to primarily talk to you about my professional
career.
I was, in fact, a fire chief, and I did have to deal with this
issue. Although it was in the Army, and folks that you might run into
would say that all the decisions in the Army are made by someone else,
that's not entirely true.
As a -- as a fire chief, one of my responsibilities was to ensure
training and certification, and I was constantly amazed, and as Dr.
Tober pointed out, the infrequency of actual situations that would
permit continuous qualification, and it required us to send large
numbers of our paramedics back to training facilities, emergency
rooms, hospitals, community hospitals, anywhere we could get trauma
centers so that they could physically keep up their certification, and
then one day I was surprised to learn that the cost of recertification
was enormous, and while everyone wanted all of the resources that they
could muster at the point of the accident, when it came right down to
talking dollars and cents, and Commissioner Norris, you've mentioned
this, dollars and cents sometimes are oxymorons because sometimes when
we have dollars, we don't have any sense at all, but continuous
certification and qualification to a specified standard is a very,
very significant venture, and it's very expensive.
To the taxpayer who has an emergency, money is of no consequence.
To the community at large, the reasonableness of dealing with an
emergency is why we are here.
Janet pointed out, and our study group discovered that over 80
percent of the emergency calls are medical, and they are all
important.
Dr. Tober mentioned that you had firefighters that were trained
and willing to do this job, who if they didn't have a fire, were
trained and willing to do the job.
We have an EMS service that is trained, qualified, reputed to be
one of the best in any situation, and Dr. Tober tells us that
sometimes he has to send them back to various facilities to maintain
their currency.
So, I guess this is like what Dr. Woodruff mentioned. If you eat
vanilla ice cream and you add something to it, you've really gone
overboard.
The statement was made earlier that in other northern cities,
what you have is you have a fire service that handles EMS. Those are
all established communities. They've been there for hundreds of
years. You can look back at many atlases and find those cities were
here in 1500, 1600, and what we've done is as the change in the
community has occurred, we've adapted those community services to meet
the need and today while we are in this workshop, we are in this
workshop to determine the level of need and the best way, the most
efficient way to address that need, and what I'm pleased about is that
we are here, and I do thank each of you and all of you in this room
for coming.
CHAIRPERSON BERRY: Thank you.
Chief Peterson.
CHIEF PETERSON: Good afternoon, commissioners. My name is Don
Peterson, fire chief, Golden Gate Fire Control and Rescue District.
First of all, I need to let you know it wasn't my intent of
speaking today. I had understood the workshop to be a workshop with
City of Naples and Collier County and talking about how their
interchange of firefighters and paramedics were going to be.
Therefore, that's why I wasn't going to get involved.
I'd like to share with you, though, that as a fire service in
Golden Gate, we have a lot more things to do than run EMS calls, also.
The fire service is multifaceted, and that's true all over the county
and all over the United States. We are not just running EMS calls.
As you well know, the development of Collier County is keeping us
busy from the inspection standpoint. We've got reinspections of
existing construction, a lot of activities going on in the county.
I applaud the city for working with the county, getting to the
point that you are. I think it's important that you look at
addressing this with the city, and if you look to do this countywide,
that there's a lot of other issues.
Each department has its own -- we're diversified. We have our
own specialties, if you would, per se. Golden Gate, we run a lot of
brush fires. We don't run, necessarily, as many structure fires,
vehicle fires, vehicle accidents. There's a lot of other issues.
The primary issue there I would share with you is from our
perspective is provide me the paramedic. Let's make an ALS engine. I
don't have the manpower today to provide you an exchange. The people
I have today, I need to be able to be diverse, and I think from us
being a small department requires our personnel to be more diverse
than any of the larger departments because they have the additional
manpower that can take over scene command whereas our engineers today
do everything from the fire fighting to scene command until additional
resources can get to them.
It is important to, and the goal, I think, countywide on
everybody's mind is to provide that ALS service to the patients,
~articularly during the busy season of the year. It's -- especially
in Golden Gate, we know that it's common for a medic unit to be out of
the area with only one there. We are in the middle of everybody.
Logically, it only makes sense to move units around to wherever the
call load is going. That's why I would share with you, in the avenues
of providing an ALS engine versus providing an additional ambulance
would save the county money, would save taxpayers money if you provide
me one person a day and work somehow with the districts to outfit the
equipment as needed.
Basically, that's all I wanted to share with you. I was a little
concerned about getting sidetracked for the city because of some of
the issues that we've dealt with over the years. I would share with
you, too, we are one of the fire districts that has not signed the MOU
with the county. It's not because we don't want the service. We want
the service. We want the training. We want our people to be in line
with everybody to be able to provide the best possible care out there,
but it's also important to provide that at a cost-effective way for
the taxpayer, and in our particular case, that's what it was coming
down to, paying over $60 an hour versus $20 or less for basic first
response or training, and there's no question whatsoever with
instructors that are involved, with the system that's involved, it's a
great system, but we need to look at it as a total package, and I know
the commission will do that when it comes to the regular agenda that
-- but I'd ask that, allow the city to do whatever you go forward
with, and let's take a look at the remainder of the issues out there
for other districts. Thank you.
COMMISSIONER MAC'KIE: Just a question, if you don't mind.
CHIEF PETERSON: Sure.
COMMISSIONER MAC'KIE: I know you didn't come prepared, so if
this is not appropriate -- just your department's budget and total
number of personnel, is that something you would have off the top of
your head?
CHIEF PETERSON: We just -- I've got 16 on shift as of Monday. We
are around 1.2 or 1.3. However, I would share with you, where you're
going with that, I don't agree with the methodology of taking calls
and dividing that into your annual budget.
COMMISSIONER MAC'KIE: No, I wasn't going to do that. I've just
been ~ryin$ to get a handle on what exactly the fire district budgets
are since it's not anything that we look at. So, when I had a shot, I
wanted to ask it, and while I'm at it, for saying my little speech
about EMS being wonderful, most of us outgrew the motivation to be a
fireman, and we are very grateful that you didn't, and that you do all
the good work that you do.
CHIEF PETERSON: Thank you.
CHIEF TOBIN: Good afternoon, commissioners. How are you today?
COMMISSIONER NORRIS: Good.
CHIEF TOBIN: It's kind of interesting when you see -- oh, James
Tobin. I'm the fire chief, North Naples Fire Control and Rescue
District. I'm also the president of the Collier County Fire Chiefs.
It's kind of interesting that we seemed to get off into money
issues when -- when I had taken a look at that I pay $2,000 a year to
the county, I have to have confidence in your ability that you're
spending that money in the proper manner, and I'm one of those people
who don't really complain where the money is being spent or, you know,
if there's a raise in taxes, and I spend $140 a year to the fire
district, and I spend 18,000 a year to the federal government, and I'm
not really sure where that goes.
I've had the -- maybe the unfortunate ability lately that we've
had a number of major fires. We've seen a number in North Naples,
Golden Gate, East Naples, and I want to say congratulations to each
and every person who responded to that incident because it was
definitely an integrated system. There were no boundaries. There was
one group of emergency personnel responding to the emergency, and
that's one of the things I wanted to bring up here today was the fact
that though we have independent districts, we really don't have any
boundaries, and we really are -- we are your fire department. You're
the county. We provide the fire service to Collier County.
So, in essence, we are your fire department, and we are one of
the districts that signed the MOU and are pleased with it, and we --
fire chiefs, you know, are taking no position on what's going to
happen between the EMS and the city, but I believe what I wanted to
ask you today to do is to form a committee of maybe your chairman or
one of your members and maybe the chairman of the steering committee
of the fire districts, fire chiefs, the EMS, and let's sit down and
really take a look at the delivery system. Let's -- let's take a look
at the delivery system because today's firefighters are responsible
not only for fire; water rescues, high angle rescues, collapsed
rescue, hazardous material incidents, in support of that.
I've worked a number of times, for example, with Tom White on
hazardous material incidences. We are very pleased with Helen when
she comes in and works with us in the fire department. I've had
Commander Maguire on a number of different fires.
So, if money is a concern and the delivery system is a concern
and they have ideas and we have ideas, then why don't we finally sit
down and get together. You have participation in this and take a look
at the total delivery system and maybe the separation needs to stay.
Maybe it needs to have more. Well, let's -- I think we need to maybe
put it to rest and work towards a common goal and just find out our
roles and responsibilities here in the county. Thank you.
COMMISSIONER MAC'KIE: Question, same question about -- just
because I've always --
CHIEF TOBIN: Seven point two million.
COMMISSIONER MAC'KIE: Seven point two million?
CHIEF TOBIN: Eighty-nine personnel.
COMMISSIONER MAC'KIE: And your department has a request in with
the county to compete with the county's ambulance service?
CHIEF TOBIN: No, we have a request, okay -- is the doctor still
here? I have a lot of respect for Dr. Tober and what he said. We
have requested a limited protocol. We -- we fully understand that we
have to work under this man's, over here, direction. We've only asked
that in those cases that we have, after he has his comfort level, we
understand that, that we be able to do a limited protocol.
Now, all right, maybe that's not intubation. We put that in
there. Maybe that's just a twelve lead defibrillator. Maybe that's
setting up an IV until the medics get there and start the drugs.
That's all we've asked for.
COMMISSIONER MAC'KIE: You're not looking to have another
ambulance system to compete with the county's?
CHIEF TOBIN: Absolutely not.
COMMISSIONER MAC'KIE: Great.
CHIEF TOBIN: We've asked for a nontransport limited protocol in
North Naples, and we understand that we have to work under the system.
We understand that we have to work within the system, and we
understand that we have to meet the criteria of the medical director.
Again, when you hear that budget, you need to understand that we
protect seven billion dollars' worth of property. How well trained we
are, how well we are equipped and how well we respond has a direct
effect on how much you pay in your insurance rates.
So, the fire department -- not only that, but 75 percent of the
building codes come under the fire department. You don't put in the
carpet, you don't put up a wall, you don't put in a fixture unless we
say it's okay.
So, there's a lot more responsibility and services being provided
by the fire service today.
COMMISSIONER MAC'KIE: I'm clear about that. That's -- I mean,
that's absolutely true with all the construction and inspections going
on.
CHIEF TOBIN: Right.
COMMISSIONER MAC'KIE: I don't think fires versus medical calls
is the end-all as an analysis point.
CHIEF TOBIN: And there's -- you know, there's a lot of issues
out there.
So, if we can do this with a representative from the Collier
County Commission, a representative from the fire district, fire
chief, EMS, the county administrator, maybe we can have a task force
meet once a week, take a look at the issues and come to a conclusion.
Maybe that's the way we need to go.
CHAIRPERSON BERRY: Commissioner Norris.
COMMISSIONER NORRIS: Chief Tobin, have you ever done an analysis
of what your budget would be if you made no calls at all?
CHIEF TOBIN: It would be the same because we protect property
and area.
COMMISSIONER NORRIS: Right. So, whether you make a lot of calls
or no calls, you're really only talking about fuel, aren't you, and a
few other minor things?
CHIEF TOBIN: Oh, correct, the fuel to respond to the calls,
that's correct.
COMMISSIONER NORRIS: Thank you.
MR. DIMARIG: Good afternoon. My name is Pete Dimarig. I'm the
president of the Professional Firefighters of Naples.
The only message I'd like to convey today is that our goal as an
organization is our commitment to our community, and this program will
enhance that commitment tremendously, and I just want to extend that
we support this program in every way. Thank you.
COMMISSIONER MAC'KIE: Thank you.
MS. CURLEY: Good afternoon. My name is Doris Curley (phonetic).
I have to admit I was a little bit -- I thought this was going to
be a workshop. Sorry.
CHAIRPERSON BERRY: It is.
COMMISSIONER MAC'KIE: It is.
MS. CURLEY: A workshop for people to -- for all of us to sit
down and discuss exactly what could be done. I didn't think that we
were going to actually come up and speak.
So, I'm a little disappointed when you said earlier that you have
already made your decision, and you want to vote now, and there are
two commissioners that are not here, so I was a little disappointed in
that.
COMMISSIONER MAC'KIE: Just for your comfort, I mean, I've done
so much research on this.
MS. CURLEY: Oh, no, I'm sure you have, but I've also had the
opportunity to ride along in the fire department program, and also,
Tom White has taken me on a ride along for the paramedics for the EMS.
There is I think -- right now, I don't believe there is a
problem, but with the growth in Collier County the way it is, there is
going to be a problem. No matter who gets there first, it's -- the
advanced life support needs to be with whoever gets there first, and I
if the fire fighters are trained as paramedics and they can pass the
Tober test, go through the Tober test, that they should be able to
perform advanced life support, and the bottom line is the citizens. We
are the ones that it is going to affect, our parents, our children,
our husbands, our spouses, everybody. It is going to be us.
So, I think that no matter how -- or how we can work it out, I
think there is -- somehow we can work it out, that they can work
together. Fire departments can use the advanced life support, and we
are fortune that fire calls are down with education, with building
codes. That's wonderful that fire calls are down. That's great. We
want that to happen. So let them use their training also as a
paramedic and perform advanced life support.
Thank you.
COMMISSIONER MAC'KIE: You just made me realize I probably should
be clear about what it was I was ready to vote on. I represent the
City of Naples at semi district, and I'm absolutely supportive of that
pilot program. I don't have the answer yet for a countywide idea.
MS. CURLEY: Oh, I don't either. That's why I'm hoping we can
get one. That's why I'm hoping we'll work together and form one.
COMMISSIONER MAC'KIE: Me, too, and I'm listening.
CHAIRPERSON BERRY: Are you on a -- are you on a committee or do
you --
MS. CURLEY: Yes, I am part of the North Naples Fire Department
Citizens' Advisory committee.
MR. MILLIGAN: My name is Steve Milligan. I'm fire commissioner
from North Naples Fire District. Also, I'm the chairman of the
countywide Steering Committee for the fire services and just to share
that all of the fire departments are very supportive of what Chief
Rambosk and -- has presented as far as for the city.
As I shared with the chief the other day, having both been in
fire and in law enforcement for many years, there are different
changes and there are changing things that are happening.
Washington or -- Washington, I was thinking of the county
sheriff's department I was in. Collier County Sheriff's Department
did not go to an emergency service program when the City of Naples
went to police and emergency services, and it's the same thing here. I
believe that with the city, as they've asked, I believe it would be a
pilot program with the city and the county, and I believe that all of
it -- I can speak for the commissioners of the independent districts,
would be very supportive of that in seeing what happens from that for
the future.
I know you look at seven square miles with two units is a whole
lot different than 80 some square miles with present -- well, soon
will be six stations, eight companies in North Naples or 150 miles, is
it, Chief Peterson, square miles for Golden Gate and East Naples and
other areas, it's going to be a whole lot different ball game on how
we are able to operate and function and work these details out, but I
just believe that we would support this proposal as far as what the
city wants to do with the county and go that way, but what happens
there should have no impetus onto the rest of the county and the other
fire districts.
COMMISSIONER MAC'KIE: Just a question. I definitely, as you
already know, support the idea of the city program. I will tell you
that I'm hopeful that it will lead us down a road that will show us
how to address the problem countywide.
Do you think that we're all looking for a solution to the
countywide program or --
MR. MILLIGAN: I believe that, yes. I think we have even
presented programs --
COMMISSIONER MAC'KIE: I know you have.
MR. MILLIGAN: -- where we could save the county hundreds of
thousands of dollars by having ALS engines that are already manned.
Commissioner Norris had asked the question, how much more does it cost
if you're responding. If you've got the people there, they are going
to be on the scene. Why put another ambulance in a location when
you've already got an ALS engine that's right there on the scene that
could respond, be there until the transport unit gets there?
COMMISSIONER MAC'KIE: Or vice versa maybe.
CHAIRPERSON BERRY: Thank you.
At this time, I would like to read a letter from Commissioner
Hancock who was unable to be here. Commissioner Constantine early on
had indicated he would not be able to be here today.
Commissioner Hancock had an emergency that came up, and he was
unable to be here. His letter reads, Dear Commissioner Berry, due to
a scheduling conflict, I will be unable to attend the emergency
services workshop on Thursday, May 21st, 1998. I've had extensive
meetings with Ms. Diane Flagg, emergency services director; Dr. Robert
Tober, emergency management services personnel, regarding the ALS
engine concept. I am supportive of the commission moving ahead to
form the ALS engine partnership provided that a proper training
program is established by Dr. Tober and provided that there is minimal
or no fiscal impact to the taxpayer. Sincerely, Timothy L. Hancock,
commissioner in district two.
I would like to comment that this is a workshop. There's not
going to be any votes taken. There will be no official action taken
today. That would be inappropriate. This will come back before the
commission, and at that point in time, we will make a decision as to
what direction we are going to go. Chief Flagg.
CHIEF FLAGG: Just to summarize some of the things that were
discussed this afternoon. The proposed partnership that we are
talking about with the City of Naples is a provision of enhanced
emergency services to the community from its current, and again, the
enhancement is that if that primary paramedic unit is already
committed to a 911 call, this provides trained, capable and
experienced paramedics on an engine to go to the call and just a
swapping of individuals where they are taking the firefighter that
would normally be on that engine and put them on the medic unit.
The advantage of this partnership is that it utilizes known
emergency services professionals, individuals who may have been a
firefighter for 10 or 15 years or may have been a paramedic for 10 or
15 years, but they know emergency services. They know emergency
service operations. They've been working side by side for several
years, and so it's very different than a fire department hiring a
green firefighter or EMS hiring a green paramedic. These are known
emergency service professionals who have worked side by side with each
other, and the additional advantage of this partnership is it enhances
the capabilities of these known professionals at their fullest
capability, not at a limited capability.
So, what you're getting is you're getting an enhanced service
utilizing known emergency service professionals that have worked side
by side on scenes for several years and you're further enhancing the
emergency medical care that they've received, and just as another
point, the discussion about the traffic accidents and the single
vehicle response program, engines do respond by definition through the
program to traffic accidents because not only is there potentially an
extrication issue, but there may also be a hazardous material issue if
there is fuel leakage.
So, just a point of clarification, even though an agency is
participating in the single vehicle response program, by definition,
the engine still goes.
CHAIRPERSON BERRY: Okay. Very good.
Dr. Tober.
DR. TOBER: I wanted to respond to one other conce~t that you had
talked about. I think the door of training needs to swing both ways
for the following reason.
Again, I'm sharing with you the pressures that I've experienced
-- I know many firemen very well, and I know -- obviously, I know the
paramedic group of people very, very well, but there is -- and I have
been showered with a pervasive worry about the future from both sides.
The firemen have worried to me privately about what their future is as
firemen in a system where the codes and their own inspections seem to
be putting them out of the fire business, although, obviously, fire
inspections continue to be a part of what they do, and, of course, the
paramedics are in the same boat thinking, well, if I take all these
firemen and make them as good as me, but I'm not a fireman, what is
left for me in the future, because both sides, whether they want to
admit it publicly at this forum or under their breath, see a
coalescence either functionally or officially of their services. I
think they see that. They seem to talk about that a lot in private to
me, and it didn't seem reasonable to take one group and push them
through this door without letting this group go through the door the
other way, and when we addressed this issue with Kevin Rambosk from
the city, you know, I was concerned whether the IFFA, the
International Fire Fighters Association, which is a strongly unionized
group of people, would object to a mixing of manpower, and I was
assured by Kevin that there was not a problem from the IFA -- IFFA
standpoint in his organization, and again, that's why we've floated
this proposal to you and to your group for deliberation because I
think that if I'm to ask my clinical experts to start imparting that
clinical expertise to another group of people, I think they need to
feel that there is a certain reasonable fair exchange of experiences
and learning or they are going to feel like they are shortchanged from
the very beginning.
COMMISSIONER MAC'KIE: Just on that point, one thing that I am
troubled by but don't think we're going to go much further with,
perhaps, today is that it's my understanding that as firefighters are
EMS trained, they do that on the clock and at the expense of their
fire districts primarily. While in the program that we are proposing
with the City of Naples, the paramedics could get fire training but
only when they are not being paid and only at their expense. Do I have that right?
CHIEF FLAGG: When the -- through this partnership program is the
paramedics will be on the clock and working in their profession and
the same with the firefighters. They will actually be assigned to the
units and working in their profession.
COMMISSIONER MAC'KIE: But are we going to pay for fire training
for the paramedics?
CHIEF FLAGG: Presently, the fire -- the paramedics that are in
fire school are going at their own expense and on their own time,
which is separate from this partnership. This partnership is actually
taking advantage of the fact that we have a group of 20, 25
individuals who have extended a tremendous level and demonstrated a
level of commitment to the community, to be able to enhance service to
the community and to fully maximize their capabilities in both EMS and
fire.
COMMISSIONER MAC'KIE: So, the answer to the question is these --
these firefighters have already -- these paramedics have already at
their own expense and on their own time obtained the training?
CHIEF FLAGG: Yes, they are presently in fire school and are
scheduled to end next month.
COMMISSIONER MAC'KIE: Thank you.
COMMISSIONER NORRIS: What about for the future?
CHIEF FLAGG: I'm sorry?
COMMISSIONER NORRIS: What about for the future? Her question
was, what about the ones that are coming?
CHIEF FLAGG: In the future and future fire classes, the board
has made no policy direction on that. Certainly, that's something
that could be reviewed by the board and revised if that was the
board's desire.
The advantage here certainly is that we have this opportunity to
develop this partnership program because of their level of commitment
to the community, and the minimal cost that will be incurred for this
partnership program is that as firefighters -- there's a state
statutory requirement about special risks, which we've planned for and
outlined for you-all, and also the minimal costs for the medical
equipment. Overall what we'll provide is advanced life support to
that community member in that four minutes or less time frame, and
realistically, that's what it's all about.
MR. FERNANDEZ: Madam Chairman.
CHAIRPERSON BERRY: Yes.
MR. FERNANDEZ: Ms. Flagg, I believe the question from Mr. Norris
spoke to the issue -- and I would be interested in the answer of
whether approval of the pilot concept with the City of Naples would
require the county to train paramedics as firefighters in the future?
CHIEF FLAGG: No, it would not. We will have plenty of
paramedics who are cross trained to do the partnership.
COMMISSIONER MAC'KIE: And I guess I was looking into the future
if this should grow into a bigger program, I think, you know, it would
be appropriate for people not to have to do it on their own time and
with their own dollars.
CHIEF FLAGG: Certainly, and that certainly could be brought to
the commission for approval.
MR. FERNANDEZ: The point is, approval of that concept wouldn't
automatically bring with it approval of the concept of training
paramedics to be firefighters.
COMMISSIONER MAC'KIE: Of course.
CHAIRPERSON BERRY: Ail right. At this time, this, I believe,
ends the public comment and all the other information that's come.
Commissioners, do you have any comments that you would like to
make in closing?
COMMISSIONER MAC'KIE: Just an urge to support the pilot program
with the city.
CHAIRPERSON BERRY: Commissioner Norris.
COMMISSIONER NORRIS: Yes, I have a comment. Several people,
including Chief Frazier, told us about other fire departments,
consolidated operations that fire departments service EMS at the same
time, combined operations up north, and I think a lot of them do, but
that's not the reality of Collier County.
Collier County has been set up with a system mainly of
independent fire districts versus City of Naples as is now the City of
Marco, and we had the two dependent districts that we should be doing
something different with, but the main point is that the voters
themselves are the ones who said we want separate fire service. The
voters said that, and I can tell you that I'm one commissioner who is
not going to violate the will of the voters. I'm not going to subvert
it, and I'm not going to try to circumvent the will of the voters. The
voters have set this up for the fire service to be provided
separately, not by Collier County, and any proposal that has Collier
County providing fire service, I cannot support for that reason.
Now, that doesn't mean that there's not another way to skin the
cat. I proposed something to Dr. Woodruff earlier that would
alleviate most of my concerns. I don't have a big concern with
training EMS, giving EMS training to certain firefighters, but it's
the other way around that the voters have said they don't want that,
and until they tell us different, that's the way we should do it.
That's our job as elected officials, to carry out the will of the
voters.
Now, if we wanted to provide EMS service to all the independent
fire districts at some point in the future, that might be fine, and
then we could just go ahead and collapse our countywide EMS system and
let the fire departments do it. Why should we provide duplicate
services? Why would we need to do that if the independent fire
districts were doing the EMS? So, that's a thought that we could look
at in the future as well, but it's very interesting to me that one of
the reasons given to justify this program is actually the program
itself. I mean, one of the reasons given from time to time is we
don't want to have duplication of services. Well, when you have EMS
providing fire service and fire service providing EMS, you're
duplicating services.
COMMISSIONER MAC'KIE: They're not doing it at the same time. I
mean, that's the point.
COMMISSIONER NORRIS: Sure they are.
COMMISSIONER MAC'KIE: Right now, they are showing up in two
separate vehicles duplicating service, and this would allow --
COMMISSIONER NORRIS: And as you have heard on traffic --
COMMISSIONER MAC'KIE: On traffic.
COMMISSIONER NORRIS: -- they are going to do the same thing.
COMMISSIONER MAC'KIE: Right, and the other point too on the
question, how should we provide this streamlined service, because I
think everybody --
COMMISSIONER NORRIS: It's not how. It's whether is the
question.
COMMISSIONER MAC'KIE: Well, I think the question is how should
we, and for me, the point that the fire districts have a fifteen
million dollar budget combined and that EMS is doing much more work
for seven and a half million dollars is very telling to me about which
is the more efficient of the two systems.
COMMISSIONER NORRIS: Compare it to the parks department for me,
please. What's the parks department's budget, Mr. Fernandez? Compare
that to the EMS budget.
MR. FERNANDEZ: I don't have that number.
COMMISSIONER NORRIS: It's about as relevant. I mean, it's a
different operation.
COMMISSIONER MAC'KIE: We all have our opinions about that.
CHAIRPERSON BERRY: I think it's very difficult to draw any
conclusions today. I do agree with the idea, I don't think one size
fits all. I think if there's some kind of an agreement struck with
the City of Naples, I think the best thing that could happen would be
to let that work and let it -- see how it works out and plays out and
if that's in the best interest.
As far as doing this on a countywide basis at this point in time
or anything like that, I would want a lot of input from a lot of
residents in Collier County to see that's the direction. What I see
right now, we have efficient fire departments, and we've got very
efficient EMS operations, and we've got very well trained people in
EMS. I certainly don't want to sacrifice that part of it, but that's
not to say that we don't start looking into the future in seeing,
trying to figure out what is the best delivery system down the road;
not today. We are not going -- you know, I'm not going to go out and
-- I don't want anybody to walk out of here today and think that as
far as this commissioner is concerned that I'm pulling the rug out
from either entity. I don't think that that's a proper approach to
this whole situation. I think it requires a great deal of study --
and please turn that beeper off. I can't even imagine it's even on. I
thought that satellite died.
At any rate, I think today, it was great to get this information,
hear a lot of different thoughts and different ideas on the whole
situation. I think everybody needs to walk out of here -- some of you
that didn't -- that came here to get information, I hope you got a
little more information than you came with today, give you something
more to think about, and in the meantime, as a commission, we'll deal
with some of these other issues at the appropriate time.
COMMISSIONER MAC'KIE: Just a question about -- this is a
contract proposal that will be coming back to the board on an agenda?
CHIEF FLAGG: Yes, Commissioner. What -- if I could address
Commissioner Norris' point about separate districts. The advantage of
a partnership is that the partnership allows each agency to maintain
its own governing bodies. So, you get all the servmce benefits but
you don't compromise or change governing bodies.
So, with partnerships such as these, the fire districts would
continue to maintain its governing body, but you're getting all of the
benefits of the service levels because people are being trained at the
same level, enhancing the services, utilizing individuals in a cross
trained format; ultimately, providing a higher level of service to the
community.
It would be our intent to bring the partnership proposal back to
you in the form of an interlocal agreement and in that interlocal
agreement, we would agree, obviously, to all the parameters and the
specifics with the partnership program within -- conjunction with the
legal staff of both the city and the county. We have met both Chief
Rambosk, and I have met and talked to the various licensing entities
myself, specifically with the Stadium S office and worked everything
out, made sure that everything is where it needs to be in terms of
providing this partnership program and have been able to develop a
program that will provide an enhanced level of service to the
community.
So, it would be our intent to bring an interlocal back to you for
formal approval.
COMMISSIONER NORRIS: Well, you missed my point, and maybe it's
my fault for not making it clear enough, but if you think it has to do
with retaining the political subdivisions of the independent fire
districts, that was not it.
My point was simply that the voters themselves, the citizens of
Collier County set up those independent fire districts, and what they
did when they -- what they said when they did that was we want these
people to provide fire services. So, any proposal that has Collier
County providing fire services, I cannot support. That's simply my
point.
COMMISSIONER MAC'KIE: This is just another point I've been
curious about and used this forum, it's for information.
Are all of the independent fire districts, were they all created
by referendum or were any of them created by legislative act?
CHIEF FLAGG: Well, the independent districts have a legislative
act. I can't speak to whether each of them was by referendum. The
acts have changed over the years. There were separate independent
acts, and then most recently, there was a single act which the biggest
change was probably changing the commissioners from three to five.
COMMISSIONER MAC'KIE: But do we know -- is that absolutely for
sure that each of the five independent districts had a separate
referendum vote?
COMMISSIONER NORRIS: Most of them are represented here. If
there are any that were not, have them say so right now.
CHIEF TOBIN: In North Naples, the North Naples Civic Association
formed the North Naples Fire Control District.
COMMISSIONER MAC'KIE: So, North Naples was -- I'm sorry, just to
get --
CHIEF TOBIN: Vote of the people.
COMMISSIONER NORRIS: Vote of the people.
COMMISSIONER MAC'KIE: If you don't mind, you said North Naples
Civic Association formed --
CHIEF TOBIN: Yes, which there isn't one now, but at that time,
the North Naples Civic Association formed the North Naples Fire
Control and Rescue District.
COMMISSIONER NORRIS: And they did that through a vote of the
people.
CHIEF TOBIN: Yes, they did.
COMMISSIONER MAC'KIE: Through a referendum on the ballot?
CHIEF TOBIN: Yes.
COMMISSIONER MAC'KIE: And they -- what was the role of the North
Naples Civic Association then? Did they --
CHIEF TOBIN: There wasn't a fire department, so they thought
North Naples needed one.
COMMISSIONER MAC'KIE: I understand that.
CHIEF TOBIN: And they came up with the boundaries --
COMMISSIONER MAC'KIE: They did the ground work, and then it went
to an official vote, Mary Morgan, supervisor of elections kind of a
vote?
CHIEF TOBIN: That's correct.
COMMISSIONER MAC'KIE: Okay. Just want to get that straight.
Anybody -- is that the case for everybody? It was all that kind
of a vote? I'm just wanting to know that for sure.
Thanks.
CHAIRPERSON BERRY: Okay. If there's nothing further, this
workshop is concluded.
There being no further business for the good of the County, the
meeting was adjourned by order of the Chair at 2:50 p.m.
BOARD OF COUNTY COMMISSIONERS
BOARD OF ZONING APPEALS/EX
OFFICIO GOVERNING BOARD(S) OF
SPECIAL DISTRICTS UNDER ITS CONTROL
BARBARA B. BERRY, CHAIRPERSON
ATTEST:
DWIGHT E. BROCK, CLERK
These minutes approved by the Board on
AS presented or as corrected
TRANSCRIPT PREPARED ON BEHALF OF GREGORY COURT REPORTING
BY: Dawn Breehne