Backup 11/20/2009
COLLIER COUNTY EMERGENCY MEDICAL SERVICES
POLICY ADVISORY BOARD
AGENDA
MEETING TO BE HELD:
Neighborhood Health Clinic
120 Goodlette Road North, 2nd floor meeting room
Naples, Florida
DATE: November 20,2009
TIME: 4:00 P.M.
Call to Order
Pledge of Allegiance
Establish Quorum
Agenda
AdditionslDeletions
Adoption of Agenda
Minutes from Previous Meeting
AdditionslDeletionslCorrections
Adoption of Minutes
September 25th Minutes
Old Business
Adoption of final Bylaws revised @ September meeting
CPR save rates
New Business
a) Elsevier Resuscitation Article-Ambulance Deployment Strategies in regards to Cardiac Arrest survival
b) July 2008, Prehospital Emergency Care Article-Paramedic Benchmark Thresholds
c) University of North em Colorado Study-Effectiveness of First Response Paramedics
Public Comment
Board Member Discussion
Establish Next Meeting Date
Adjournment
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COLLIER COUNTY EMERGENCY MEDICAL SERVICES POLICY
ADVISOR Y BOARD
BY LAWS
ARTICLE I: NAME
The name of this organization shall be the Collier County Emergency Medical
Services Policy Advisory Board (hereinafter the" Advisory Board").
ARTICLE II: FUNCTIONS, POWERS AND DUTIES
The functions, powers and duties of the Advisory Board are set forth in Ordinance
2009-01, as amended from time-to-time, a copy of which is attached hereto. This
Advisory Board shall also be governed by Ordinance 01-55, as amended. To the extent
these bylaws are in conflict with either of these ordinances, the terms of the ordinance
will control.
ARTICLE III: MEETINGS
The regular meetings of the membership of the Advisory Board shall be held
~ bimonthly at such time and place as designated by the Chairman. The
Chairman may call special meetings of the Advisory Board when such meetings are
deemed necessary. Notice of special meetings shall be given to each member of the
Advisory Board as provided in section 2 below. Pursuant to Florida's Sunshine Law, all
meetings shall be open to the public. This also includes committee meetings.
Notice of the time, place and purpose of all regular meetings and special meetings
of the Advisory Board shall be made to each member not less than five (5) days before
such meetings. Attendance by any members at such meetings shall constitute his/her
waiver of the requirement of written notice.
ARTICLE IV: OFFICERS
The membershi[1 of the Advisory Board shall include the current Chairman of the
Board of County Commissioners as a non-voting member, who cannot act as either the
Chairman or Vice-Chairman. Members shall elect from the membership recommended
Society the following officers at their first meeting held
after January of each year:
A. A Chairman, who shall preside at all meeting of the Advisory Board and
be a member ex-officio of all committees. The Chairman shall have
further powers and duties as may be assigned by the Advisory Board.
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B. Vice Chairman, who in the absence of the Chairman shall exercise all
powers and duties of the Chairman. The Vice-Chair shall have other
duties and powers as may be assigned by the Advisory Board.
The term of office of all otlieers of the Advisory Board shall be one (1) year or
until their successors are elected. The terms will begin on the first meeting after the I st of
January, though the end of December of the current year. Any otlieer may be re-eleeted
for the same otliee. A vacancy in the otliee of Chairman or Vice-Chairman may be filled
by the Advisory Board at any regular meeting or special meeting called for that purpose.
The Secretary for the Advisory Board shall be appointed by the Director of the
Bureau of Emergency Services. The Secretary shall cause to be kept all minutes of all
meetings of the Advisory Board, shall be responsible for giving proper notice of all
meetings of the Advisory Board, shall perform all duties incidental to the office of
Secretary, shall keep track of and coordinate absences, and shall have such further duties
and powers as may be assigned by the Chairman. Excused absences shall be coordinated
with Secretary 24 hours prior to each meeting in order to meet attendance requirements.
ARTICLE V: COMMITTEES
The Chairman is empowered to appoint such permanent or ad hoe sub committee
chairs as are deemed necessary for the successful execution of the Advisory Board
program. All committee activities must be reported at a regular Advisory Board meeting.
All Committees must also comply with the Florida Sunshine law.
ARTICLE VI: AMENDMENTS
These by-laws may be amended by the Board of County Commissioners on its
own initiative or by approving proposed amendments by the Advisory Board. A
proposed amendment must be passed by a majority vote of the membership present and
voting at any regular, special or annual meeting after notice of such proposals for
amendment has been given to all members as provided in these by-laws. Notice of any
proposed amendment shall be submitted in writing to all members of the Advisory Board
not less than thirty (30) days prior to the meeting at which such amendments are to be
considered.
ARTICLE VII: RULES OF PROCEDURE
All meetings of the Advisory Board and any committees shall be conducted and
governed by Parliamentary Procedure and usage as contained and set forth in Robert's
Rules of Order, lOth Edition, unless otherwise provided lor in these by-laws or except
where modification of such rules is required because of the nature of the work to be
accomplished by the Advisory Board.
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Effectiveness of First Response
Paramedics
University of Colorado
ARCTIC Program
. Richmond Ambulance Authority and
Virginia Commonwealth University
Medical Center have improved
resuscitation and survival rates within the
last two years with the use of cooling
measures
. Collier County EMS/Fire implemented 0
similar program 10 months ago and wi!!
be compiling data over the next year to
compare the similarities and differences
between the two programs. There is not
enough data at this time for comparison
. Preliminary conclusions suggest that ALS
first responders do not result In higher
ROSe, faster scene times, more successful
ALS airways, nor shorter times to
Intubation.
. Better care may be delivered when fewer
paramedics run more transports and first
response Is limned to a BLS capacity.
,
Q&A
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Contact: Joe Kuttenkuler, Sathya Achia Abraham
Office of Communications and Public Relations
Phone: (804) 828-6607
Email: jpkutten(llJvcu.edu or sbachia(llJvcu.edu
www.news.vcu.edu
OR
Shannon Jackson
Richmond Ambulance Authority
Phone: (804) 343-3608
Email: mackson(llJshannonjacksonpr.com
Resuscitation and survival rates trom out-ot-hospital cardiac arrest nearly double
with comprehensive treatment protocol
VCU Medical Center and Richmond Ambulance Authority partner in unique effort
RICHMOND, Va. (Nov. 16, 2009) - Virginia Commonwealth University Medical Center and the
Richmond Ambulance Authority have improved resuscitation and survival rates dramatically for cardiac
arrest patients by training and equipping paramedics to begin lowering a patient's body temperature in
the field during resuscitation and following up at the hospital with a host ot high-tech strategies to
improve the odds of survival.
The VCU and RAA initiative, known as the Advanced Resuscitation Cooling Therapeutics and Intensive
Care Center, or ARCTIC, is the most comprehensive program of its kind in the United States, and its
strategy resulted in an almost two-fold improvement in the return of spontaneous circulation, from 25
percent in 2001 using conventional treatments to 46 percent in 2008. In turn, the survival rate to
hospital discharge improved from 9.7 percent in 2003 to 17.9 percent at the end of 2008. The national
average is less than 7 percent.
ARCTIC has two goals: to restart the heart as quickly as possible following onset of cardiac arrest, and
to protect the brain by starting cooling as early as possible and bringing resuscitated patients to a single
specialized post-resuscitation facility. Between 2001 and 2008, the team evaluated 1,598 cases of
adult, out-of-hospital cardiac arrest events in Richmond, Va., and concluded that a building block
strategy comprised of a unique combination of mechanical chest compressions, airway management,
drugs that restart the heart, and cold saline given during resuscitation prior to the return of spontaneous
circulation, sequentially improved patient outcomes.
"What we now know is that we have to protect the brain and vital organs during resuscitation and after
the heart is restarted and this has led to a totally new strategy for how we treat cardiac arrest patients,"
said Joseph P. Ornato, MD., chair in the ~artment of Emerqency Medicine at the VCU School of
Medicine and operational medical director of the Richmond Ambulance Authority.
"Richmond Ambulance Authority paramedics are the first in the country to initiate the cooling process
during resuscitation. RAA's treatment strategy includes using a combination of drugs given early to
support circulation and restart the heart, and performing high quality CPR using a mechanical device _
available in all RAA ambulances - that squeezes the chest to achieve better blood pressure and
oxygen delivery than that achieved with just standard CPR," he said.
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"The Richmond Ambulance - VCU Medical Center partnership is so successful because it provides a
continuum of care for the cardiac arrest patient from the time the 911 call is received until the patient
walks out of the hospital. We are constantly sharing and assessing detailed data to improve the
clinical and operational process, and the dramatic increase in our survival rate reflects this," said Chip
Decker, chief executive officer of the Richmond Ambulance Authority.
Decker continued, "The EMS system in the city of Richmond is a team approach between the
Richmond Ambulance Authority and Richmond Fire Department, with Fire as first responder, and it
works extremely well. Our rapid response times, combined with leading-edge clinical protocols like the
cooling process implemented under Dr. Ornato's guidance, have enabled us to deliver a more viable
patient to VCU."
VCU Medical Center Is continuously staffed with a team of specially trained physicians and nurses
experienced in post-resuscitation care who continue the rapid cooling process by placing a high-tech
plastic coil into a large vein soon after arrival at the emergency department. Patients are treated by
specially trained coronary care unit nurses and physicians who administer complex "goal-directed"
treatment protocols and maintain the patient's body temperature at 93' F for at least 24 hours, following
which the patient is gradually rewarmed in a computer-controlled sequence.
In previous work, researchers have found that patients who undergo controlled hypothermia using
simple techniques such as cooling blankets and ice packs, have a better chance of brain recovery and
survival following cardiac arrest than those whose body temperature is not lowered. However, such
techniques are crude and often result in large temperature swings. The catheter technique used at VCU
allows precise control of the cooling and rewarming process in an attempt to minimize brain injury
following the cardiac arrest. The comprehensive ARCTIC approach is showing greater benefit than that
which was seen using just conventional resuscitation and simple cooling techniques alone.
"One of the novel things about VCU's ARCTIC program is that we have been able to seamlessly
incorporate the care of the cardiac arrest patient from the time they arrest in their home to the time they
return home with good neurologic survival," said Mary Ann Peberdv. MD.. Professor of Medicine and
Emergency Medicine in the Division of Cardiology at the VCU School of Medicine.
"We have been able to develop a partnership with our EMS system as well as our referring hospitals
and initiate therapies that are unparalleled in the country. The care that this multidisciplinary team
provides gives patients better outcomes than we have seen with traditional cooling alone," she said.
The team presented their findings on Nov. 14 and 15 during the Resuscitation Science Symposium at
the American Heart Association Meeting In Orlando, Fla.
In a second study of 181 consecutive, out-of-hospital cardiac arrest patients who were successfully
resuscitated in the fieid and brought to VCU from various EMS agencies or other hospitals throughout
Central Virginia between 2001 and 2009, the study showed survival to hospital discharge was 19% in
2001-3 when standard post-resuscitation care was provided. It Increased to 38% in 2004-7 when
simple cooling techniques were added, but further improved to 49% in 2008-9 using the full ARCTIC
strategy.
Additionally, patients whose cardiac arrest was caused by the abnormal rhythm, ventricular fibrillation
(VF), now have a 72% chance of surviving to hospital discharge if treated in the ARCTIC program. The
aggressive ARCTIC treatment also improved the neurological outcomes for VF patients over simple
cooling alone.
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Additional Background
Cardiac arrest is a condition in which the heart suddenly stops beating, most commonly due to a rhythm
disturbance known as ventricular fibrillation (VF). Within 10-20 seconds, the brain and other vital organs
are deprived of oxygen, and the victim collapses to the ground unconscious and pulseless. Delivering
an electrical shock to the heart promptly with a defibrillator can often start it beating again, but a
defibrillator is not often available immediately. Cardiopulmonary resuscitation (CPR) can provide life
sustaining blood flow and oxygen delivery to vital organs until trained rescuers can arrive and
administer standard resuscitation techniques such as defibrillation, drug therapy, and other treatments.
Unfortunately, survival from out-of-hospital cardiac arrest averages only 6-7%, claiming the lives of
approximately 350,000 Americans each year using standard techniques. In many communities,
paramedics can initially resuscitate cardiac arrest victims, but the majority will never regain
consciousness and die due to brain injury.
It has long been thought that the brain can only survive without blood and oxygen for 4-6 minutes
before irreversible damage occurs. That is now known to be incorrect. Brain cells begin to show signs
of abnormal function soon after they are deprived of oxygen, but recent studies show that permanent
damage begins after the heart restarts and oxygen returns to the brain. The cells try to consume the
oxygen, but their injured machinery converts the oxygen into poisonous chemicals called "free radicals"
which kill the cells. Cooling the brain as quickly as possible, ideally before the heart even restarts,
slows its metabolism so it can't generate a large quantity of "free radicals". Maintaining precise
temperature control for 24 hours and rewarming gradually using the catheter device is designed to
prevent large swings in the body temperature which can result in a surge of metabolism and "free
radical" production.
About VCU and the VCU Medical Center: Virginia Commonwealth University is the largest university
in Virginia with national and international rankings in sponsored research. Located on two downtown
campuses in Richmond, VCU enrolls 32,000 students in 205 certificate and degree programs in the
arts, sciences and humanities. Sixty-five of the programs are unique in Virginia, many of them crossing
the disciplines of VCU's 15 schools and one college. MC V Hospitals and the health sciences schools of
Virginia Commonwealth University compose the VCU Medical Center, one of the nation's leading
academic medical centers. For more, see www. vcu. edu.
About the Richmond Ambulance Authority: In 1991, the Richmond City Council and the city
manager implemented an Emergency Medical Services (EMS) system that placed the patient first and
guaranteed its performance to the City's residents. Today, the Richmond Ambulance Authority
responds to approximately 135 calls per day and transports, on average, 110 patients per day. RAA's
emergency response times are among the fastest in the nation with ambulances on the scene of life
threatening emergencies in less than 8 minutes and 59 seconds in more than 90% of all responses.
RAA is one of only 11 EMS agencies in the United States accredited by both the Commission on the
Accreditation of Ambulance Services and the National Academies of Emergency Dispatch. RAA is also
a Commonwealth of Virginia Accredited Dispalch Center. For more, see www.raaems.om.
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RESUSCITATION
(i)
ELSEVIER
Resuscitation 59 (2003) 97-104
www.elsevier.comllocatelresuscitation
Cardiac arrest survival as a function of ambulance deployment
strategy in a large urban emergency medical services system
David E. Perssea,b,c,., Craig B. Keyd, Richard N. Bradleya,b,c, Charles C. Millerc,
Atul Dhingra a
a The City of Hou.yton Emergency Medical Services, USA
b Departments of Surgery and Medicine, The Baylor College of Medit:ine, USA
e Department!l of Emergency Medicine and Cardiothoracic Surgery, Hou,yton Medical School, The Univeraity ofTexa,y, USA
d Department oj Emergency Medicine, The Ohio State University, USA.
Received 13 December 2002; received in revised form 17 April 2003; accepted 17 April 2003
-,
...
Abstract
Introduction: This study e;K":Amim~s the effect of paramedic deployment strategy on witnessed ventricular fibrillation (VF) cardiac
arrest outcomes. Our null hypothesis was that there is no difference in survival between an EMS system using targeted response
(TR) and one using a uniform or all advanced life support (ALS) response (UR) model. We define targeted response as a system
where paramedics are sent to critical incidents while ambulances staffed with basic EMTs are sent to less critical incidents. A
secondary outcome measure was paramedic skill proficiency between the systems. Methods: We conducted a retrospective review of
all 1997 VF arrests in a large urban EMS system. The majority of the city is a busy, urban area that uses TR. Outlying areas of the
city are suburban and are served by a DR model. All areas have first responders equipped with automated external defibrillators.
Outcomes are compared using Utstein criteria. ResulL'i: Patient populations were well matched. There were 181 patients in the TR
group and 24 in the DR group. Units in the TR area were able to demonstrate shorter response and time to defibrillation intervals
than in the DR area. Rates for return of spontaneous circulation (ROSe), admission to the wardflOtensive care unit (lCU), survival
to discharge and survival to 1 year were all better in the cohort of patients cared for in the TR area than those in the UR area. Rates
for successful intubation and IV initiation were also better in the TR areas than in the DR areas. Conclusion: This study shows
improved outcomes for a subset of patients with cardiac arrest when they are cared for in an area that uses TR compared to an area
that uses a UR EMS system.
tf) 2003 Elsevier Ireland Ltd. All rights reserved.
Keyword3: Advanced life support; Cardiopulmonary resuscitation; Emergency medical services; Paramedic
R.esumo
Introdufdo: Este estudo tenta estudar 0 resultado da estrategia de accionamento de equipa de paramedicos para sit~Oes de
paragem em Fibrilha.;io Ventricular (FV). Colocamos a hip6tese de que MO hi diferencas na sobrevida dependentes do tipo de
equipa de paramedicos enviada ao local (equipa accionada por objectivos erR) versus equipa enviada com capacidade de fazer ALS
em. todas as sit~ (DR)). De[tnimns TR a equipa accionada por objectivos ou seja, 0 envio de uma equipa mstis diferenciada
para as sitU8~ maig criticas e uma equipa mais basica para as situat;:6es mais faceis. Melodo.'i: Estudo retrospectivo de paragens
em. FV numa area urbana cobena por um sistema de em.ergencia medica em 1997. A maior parte da cidade usa 0 sistema TR
enquanto as areas suburbana utilizam 0 sistema UR. Ambos os sistemas dispOem de desfibri~ao automatics externa. Os
resultados foram medidos com base nos criterios Utstein. Resultado...: No grupo TR entraram 181 doentes e 24 no gropo DR. A
equipa TR mostrou um tempo ate a desfibrilhacao mais curto que a equipa DR. Em re1a.;io ao retorno da circulacio espontfinP1l
(ROSC), admissAo em cuidad08 intensivos, sohrevids a alta hospitalar e sobrevicla ao ano, foram. melhores nos doentes cia area TR.
T ambem foram me1hores na area TR as taxas de entubalYio e acesso venoso. ConcluslJe...: Este estudo mostra metharia do resultado
. Corresponding author. Present address: 601 Sawyer Street, 5th Floor, Houston, TX 77007. USA.
E-mail address:david.persse@cityofhouston.net (D.E. Pense).
0300-9571J03/$ - !ee front matter @ 2003 Elsevier ireland Ltd. All rights reserved.
doi: 10_10 16180300-9572(03)00173-3
._.~._--,..."~._"-~.~--
. ............-..
--.--.
~ ~._.._.._...
98
D.E. Pt!rs.~e et aL I &suscitation 59 (2()()3) 97 -]04
da paragem em FV nas areas que usam 0 sistema TR quando comparado com as areas que utilizam 0 sistema UR.
rQ 2003 Elsevier Ireland Ltd. All rights reserved.
Palavras chave: Suporte Avancado Vida; Reanimacio cardio.pulmonar; Servicos de Emergencia Medica; Pa.ra.mirlicos.
Resume.
lntroducciim: Este eatudio examina el efecto el USa de estrategia de despliegue de paramedicos sobre 108 resultados del paro
cardiaco por fibri1aci6n ventricular (VF) presenciada. Nuestra hipOtesis nula es que no hay diferencia en sobrevida entre un sistema
de servicio de emergencias medicas (EMS) que usa respuesta dirigida (TR) y uno que usa un modelo de respuesta unifonne (UR) 0
solo de soporte vital avanzado (ALS). Defmimos respuesta dirigida como un sistema dande 108 paramemcos son enviados a
incidentes criticos mientras ambulancias tripuladas con recnicos en emergencias medicas (EMT) bAsicos son eoviados a incidentes
menos criticos. Una medida secundaria de resultado fue la capacidad de desempefio de destrezas entre los paramedicos de los
distintos sistemas. Metodos: Condujimos una revisi6n retrospectiva de tod081os paros cardiacos por VF en un gran sistema de EMS
urbano. La mayor parte de la ciudad es un area urbana, muy ocupada, que usa TR. Las partes perifericas de la ciudad son
suburbanas y son atendidas por un modele DR. Todas las areas tienen personal de primera respuesta equipados con desfibriladores
automaticos externos. Los resultados se comparan usando criterios de Dtstein. Resultados: Las poblaciones de pacientes estaban
bien equiparadas. Hubo 181 pacientes en el gropo TR y 24 en el grupo UR. Las unidades en elarea TR pudieron demostrar menor
tiempo de respuesta e intervalos de tiempo a la desfibrilaci6n que en el area DR. Las tasa de retorno a la circulaci6n espontlinea
(ROSC), admisi6n a sala I unidad de cuidados intensivos OCU), sobrevida al alta hospitalaria y sobrevida a 1 ado fueron todos
mctiores en la cohorte de pacientes tratados en el area TR que aquellos en el area UR. Las tasas de intubaci6n exitosa y de iniciacion
de via venosa fueron tambien mejores en las areas TR que en las DR. Conc/uflwn: Este estudio muestra resultados mejorados para
un subgrupo de pacientes con paro cardiaco cuando eran tratados en un area que usa servicio de emergencias medica.s con respuesta
dirigida (TR) comparados con un area que usa un sistema con respuesta Iinics (DR).
rQ 2003 Elsevier Ireland Ltd. All rights reserved.
Palabras dave: Soporte vital avan7Jlno (SV A); Reanimaci6n cacdiopulmonar (RCP); Servicio de emecgencias medicas; Pacamedicos
1. Introductio.
Since the late 19608 emergency medical services
(EMS) in the US have experienced dramatic growth
and development. The initiatives to create a system to
provide emergency medical care for the nations popula-
tion began with limited knowledge about what con-
stituted the most efficient processes for delivering ideal
resources to the spectrum. of situations encountered by
EMS [IJ. The National Highway Safety Administra-
tion's EMS Agenda for the Future reports out-of-
hospital EMS clinic-di care is considered optimat for
patients when it improves patient outcomes [2]. Overall
success of an EMS system has been described in terms of
economic efficiency, clinical performance and response
time reliability [31. Survival from out.of-hospital cardiac
arrest has been promoted as an indicator of the success
of clinical performance [4]. Many experts agree that a
number of the deaths due to sudden cardiac arrest are
preventable and that systems of critical care, appro-
priately applied, could reduce them significantly at a
relatively low cost [5J.
Ambulance and EMS resource deployment strategies
for optimal clinical care vary widely and have been the
subject of considerable debate [6.7J. Some EMS systems
use police or fire based first responder programs, many
of which have been trained to use an automated external
defibrillator, while others depend on ambulance re-
sources only. Ambulance deployment strategies consist
of all basic life support ambulances (BLS) or all
advanced life support (ALS) ambulances or a mix of
the two, sometimes using priority dispatch procedures
and sometimes not.
As EMS evolved, two major philosophies of ambu.
lance deployment strategies have developed [3,8]. One is
commonly referred to as the 'All ALS System', in which
the intention is to provide a paramedic response to all
emergency requests for help. This deptoyment strategy
has been described as being particularly economically
efficient [31. Other advantages of the all ALS system
include its relative ease of administration and the
concept that no critical emergency call will ever go
unanswered by a paramedic. The other approach is
known as the 'Tiered Response System', in which ALS
or BLS ambulances and other EMS resources are
selectively dispatched to emergency requests depending
upon the reported nature of the medical emergency.
Proponents of the tiered strategy have suggested that
paramedics are not needed in the majority of EMS
cases. Overutilization of paramedics on non.paramedic
requiring calls will result in less opportunity for
individual paramedics to care for critically ill patients,
skill deterioration, lower quality clinical performance
and lower cardiac arrest survival rates [8]. Conversely, if
paramedics are consistently sent to care for patients in
need of higher levels of training and skill, the paramedic
will be better prepared to deliver intellectually and
technically difficult care more effectively. Tiered propo-
D.E Persse et oJ. I Restl.fcitation 59 (2()()3) 97-104
99
nents have further suggested that this system increases
the availability of paramedic resources and serves to
reduce response times for ALS resources and time for
therapies for critically ill or injured patients.
Previous attempts to determine success in clinical
performance related to deployment strategy have been
hampered by difficulty in categorizing accurately the
deptoyment strategy used, accounting for confounding
variables, such as rates of bystander CPR, presence of
first responder defibrillation and consistent measure-
ments of response time intervals [7]. As a result, optimal
deptoyment strategies for ambulance systems remain
controversial. Specific problems encountered trying to
evaluate tiered systems have been concerned with
defming one versus two versus three tiered strategies.
For exampte, some authors refer to EMT -defibrillator
first responders with all paramedic ambulances as two-
tiered, white others consider two-tiered systems as only
those with ALS and BLS ambulances. To avoid the
confusion cited in previous reports, the deptoyment
strategy in which ALS resources are spared from tow
priority calls and are targeted to respond to higher
priority incidents is identified in this report as a
'Targeted Response' system. Conversely an 'All-ALS'
ambulance deptoyment strategy, where every emergency
call is responded to by a paramedic-staffed ambulance is
referred to in this report as a 'Uniform Response'.
The purpose of this analysis was to compare the
survival rates in people with witnessed ventricular
fibrillation cardiac arrests and other critical clinical
performance indicators within one large urban EMS
system that uses both a uniform (all ALS) and a targered
(tiered) deployment strategy in different geographic
areas of their response territory.
2. Materials and methods
This observational study used data collected prospec-
tively as part of a continuous quality improvement
program. The primary response area for this large
metropolitan EMS system covers 620 miles2 of urban
and suburban territory. By city ordinance, the 3000-
member Fire Department (FD) provides all response to
request for emergency medical service that comes
through the 9 I I system, including first response and
ambulance transportation. During the 12-month report-
ing period, the EMS system responded to t66,045
emergency incidents, transporting 103,670 patients.
Because of a variety of factors, most notably lower
call density; the FD uses a uniform ambulance deptoy-
ment strategy in certain areas of this community, while
they use a targeted ambulance deployment strategy in
others. Regardless of the ambulance deployment strat-
egy, EMT-AED staffed first responder fire apparatus
serve all parts of the study area.
A locally designed priority dispatch system that
discriminates between emergency incidents likely to
require BLS skills and those requiring ALS skills is
emptoyed in the central part of the city. Twenty-two
EMT staffed basic life support ambulances respond to
'" 40% of all initial dispatches. The FD preferentially
dispatched one of 25 paramedic units to high priority
incidents in this region. Neighborhood EMT-AED
firefighter staffed fire apparatus also respond to all
apparent life threatening or otherwise serious EMS calls,
as well as many BLS dispatches [9]. This part of the city
is a mixed territory with both commercial and residen-
tial properties.
In contmst to the central area, the peripheral parts of
the city served are primarily residential. Seven para-
medic units deployed in a uniform response manner
serve these areas. Firefighter EMT-AED first respon-
ders also support them. The FD changed the deploy-
ment strategy for two of the paramedic units during the
study period. Therefore, the cases of these units were not
included in this anatysis.
Cardiac arrest survival data was collected prospec-
tively in accordance with the Utstein methodology [IOJ.
Quality improvement personnel reviewed patient care
records and attempts were made to retrieve any missing
data points through direct follow up with the para-
medics. The reviewers catcnlated response and treatment
intervention (shock, i.v., intubation) intervals from the
time of dispatch until arrival at the scene or time of
intervention. They also calcutated treatment intervals
from the arrival time until the procedure (shock,
intubation or i.v. cannulation) was performed. Treat-
ment intervention success rates are reported as per
patient, not per attempt, basis. A computerized time
management system documents times of dispatch and
scene arrival. Each emergency vehicle has the ability to
transmit its status electronically (en route, on scene, en
route to hospital, etc.) to the computer dispatch system.
On each cardiac arrest resuscitation, a scribe-genera1ly
a non-paramedic fire department olTlCer-is responsible
for accumtely recording all interventions. The FD
instructs them to use a timepiece synchronized with
the dispatch computer. As part of routine operations,
the fire departments EMS Command and Community
Outreach Command tracked all initial CPR survivors.
Patients known to have spontaneous circulation at the
hospital were followed through their hospitalization
until death or discharge and survival up to t year
from the date of the cardiac arrest.
We excluded patients from consideration if the
etiology of the cardiac arrest was known to be tmu-
matico due to drug overdose. temperature extremes. an
obvious non-cardiac cause or if the victim was < 18
years of age. We also excluded patients whose medical
records were incomplete. Furthermore, only those
patients with a witnessed collapse and an initial rhythm
,..-. ,
. .-- ,,-"~,,-,._,-~-,..""'-'.~----..'-'" .~~-
_._-~_.__._---,~--
..-."..
100
D.E. Per.f.ye et al. I Re.rwcitation 59 (2003) 97-104
of ventricular fibrillation are reported here. This study
also reports factors commonly known to influence
survival from ventricular fibrillation. These factors
included presence of bystander CPR, time to defibrilla-
tion, response intervals, intervals from dispatch to
critical intervention (countershock, intubation and i.v.
cannulation) and intervals from paramedic arrival at the
scene until a critical intervention.
Ambulance activity levels were evaluated using unit
hour-utilization (number of transports x average time
out -of-service on a transport/time unit is staffed,
equipped and being used for emergency operations) [11J.
Univariate categorical data were analyzed by con-
tingency tabte with computation of common odds ratios
and Fisher's exact P values. Continuous data were
analyzed by unpaired I-test with appropriate control for
inequality of variances as appropriate. Multivariablc
analyses were conducted by multipte logistic regression.
All computations were performed using SAS version
8.02 running under Microsoft Windows 2000 Profes-
sional.
This wa.s a retrospective observational study without
therapeutic intervention or randomi:rntion. The investi-
gational review board (IRB) of the Bay tor College of
Medicine reviewed this study and gave its approval
(Protocol No. H-123170).
3. Results
Of the 1757 cardiac arrest resuscitation attempts
during the study period, 410 were due to trauma, drug
overdose, temperature extreme, involved a pediatric
Table 1
Demographics by deployment type
patient ( < t8 years of age) or otherwise were not of
cardiac etiology. We considered each of the remaining
1347 (76.7%) resuscitation attempts to have been due to
a primary cardiac etiology. A bystander witnessed 46t
of these cases (34.2%). Ventricular fibrillation was the
presenting rhythm in 221 (47.9%) of these witnessed
arrests. We excluded t6 of these cases (7.3%) from
analysis: ten because the paramedic units that responded
changed deployment strategy during the study period
and six due to inadequate documentation. Thus, 205
(92.7%) cases met the criteria for this investigation. It
must be noted that one resuscitated patient in the
targeted deployment region was allowed to expire in
the emergency department after family members arrived
with the patients Do-Not-Resuscitate order. We ex-
cluded this patient from the denominator of the survival
to admission and survival to discharge calculations.
A total of 181 patients were victims of witnessed
ventricular fibrillation cardiac arrest in the targeted
deployment region, while 24-witnessed VF patients were
in the uniform deployment region. Baseline character-
istics were similar between the two groups (Table I). The
average patient age was 61.4 years in the targeted
response sample and 63.3 years in the uniform response
sample, with 73.5 aud 87.5% male patients, respectively.
Bystander CPR was provided in 45.9% of cases in the
targeted response area and 62.5% of cases in the uniform
response area. The unit hour utilization measurement
for the targeted response units was 0.59 (0.52-0.63) and
0.28 (0.12-0.46) for the uniform response units. The
average paramedic response interval was shorter for the
targeted deployment cases, but the difference was not
statistically significant.
Targeted response
P -value
Uniform response
181
133(73.5%)
61.4
7.67
83 (45.9%)
0.59 (0.52-0.63)
No. of resuscitation attempts
Gender: male
Mean age
Paramedic response interval (min)
Bystander CPR
Unit-hour utilization
24
21 (87.5%)
63.3
9.00
15 (62.5%)
0.28 (0.12-0.46)
0.21
0.49
0.12
0.13
0.0001
Table 2
Critical intervention rates by deployment type
Uniform response Targeted response P - value Odds ratio (OR) 95% Confidence interval
10 (41.7%) 51 (28.2%") 0.23 0.6 0.2-1.3
14 (58.30/0) t23 (67.9%') 0.36 1.5 0.6-3.6
22 (91.7%) 174 (99.4%....) 0.04 15.8 1.4-181.7
20 (83.3%) 178 (98.3%) 0.004 11.9 2.5-56.9
First shocks delivered by ftnt responder
First shocks delivered by paramedic
Successful intubation
Successful i.v.
... Seven (3.9%) patients were shocked fIrSt by EMS supervisor paramedic or EMS physician.
.... Six patients awoke prior to intubation attempt, n = 175.
D.E. PeTsse et aL I Resuscitation 59 (2003) 97~104
101
Critical intervention rates differed between the two
deployment types, as shown in Table 2. First responders
delivered the first shock in 28.2% of the cases, while
paramedics delivered the first shock in 67.9% of the
targeted response cases. In seven cases (3.9%), either an
EMS physician or an EMS paramedic supervisor
provided the first shock. In the uniform response cases,
first responders delivered the first shock in 41.7% of the
cases, while paramedics delivered the first shock 58.3%
of the time. Six of the t8t patients (3.32%) in the
targeted deployment cases awakened before intubation
was attempted. Of the remaining 175 patients, t 74 were
successfully intubated (99.4%). Paramedics intubated
successfully all but two patients of the 24 (91.7%) of the
uniform deployment cases. None of the 24 patients in
the uniform deptoyment area awoke prior to intubation.
There were no reported cases of unrecognized esopha-
geal intubation (reported by emergency department,
EMS supervisory or medical examiner personnel)
among any of the patients described in this report.
The i.v. success rate was 98.3% in the targeted deploy-
ment cases and 83.3% in the uniform deployment cases.
Table 3 shows critical intervention intervals. Average
interval from dispatch until Lv. initiation was 15.2 min
for the targeted deployment cases, while uniform
deployment cases averaged t8.8 min. The intervat
from arrival of paramedics on scene until i. v. initiation
averaged 7.8 min in the targeted deployment areas and
10.9 min in the uniform deployment cases. The interval
from dispatch to intubation was 14.4 min in the targeted
deployment area and t8.2 min in the uniform deploy-
Table 3
Critical intervention intervals by deployment type
ment area. Time from arrival of paramedics on scene
until intubation was 7.3 min in the targeted response
cases and 9.8 min in the uniform response cases. Time
from dispatch to first shock by paramedic was t 1.1 min
for targeted response cases and 13. 3 min for uniform
response cases. Time from arrivat until paramedic
delivered shock was 4.8 min for the targeted area cases
and 5.7 min for the uniform response area cases.
The rate of return of spontaneous circulation (ROSC)
was 55.8% in the targeted deployment area compared to
33.3% in the uniform deployment area (Table 4).
Survival to hospital admission was 51.1% in the targeted
deployment area and 29.2% in the uniform deployment
area. In the targeted response area, t 6 patients who had
ROSe in the field did not survive to hospital admission
(one was determined to have DNR papers in the ED)
and seven patients who did not achieve ROSe in the
field were resuscitated in the emergency department and
survived to admission. None of these seven patients
resuscitated in the emergency department survived to
hospital discharge. Survival to hospital discharge was
23.9% in the targeted deployment area and 4.2% in the
uniform deptoyment area. One-year survival was 15.00%
for the targeted response area and zero for the uniform
response area.
Table 5 compares automated external deflbrillator-
shocked patients survival data with paramedic-only
shocked patients. In the uniform response area, 50%
of the patients shocked by first responders using an
AED had return of spontaneous circulation compared
to 21.4% of those first shocked by paramedics. Survival
P .value
Targeted response (min)
15.2
7.8
14.4
7.3
1l.t
4.8
Uniform response (min)
Dispatch to i.v. interval
Arrival to i.v. interval
Dispatch to intubation interval
Arrival to intubation interval
Dispatch to paramedic shock. interval
Arrival to paramedic shock. interval
18.8
10.9
18.2
9.8
n.3
5.7
Table 4
Survival by deployment type
0.02
0.02
0.005
O.oJ
0.29
0.47
Uniform response
Targeted response
P -value Odds ratio
95%CI
No. resuscitation attempts
Return of spontaneous circulation
Survival to hospital admission
Survival to hospital discharge
Alive at 1 year
24
8(33.3%)
7 (29.2'10)
1 (4.2%)
o
181
101 (55.8%)
92(51.1%).
43 (23.9%)'
27 (15.0010).
0.049
0.05
0.03
0.05
2.6
2.5
7.2
8.8
0.16-0.97
0.16-1.01
0.02- 1.06
0.5-148.6**
.. n = ISO, one patient was determined to be DNR when papen were presented by family members in the emergency center and was allowed to
expire.
.. OR and 95% Cl calculated using 0.5 per cell addition and logit computations because oftbe zero cell. Lower CI does not match the Fisher's
exact P value.
-, _",_-,,~~,-'.-.'.'"~'-- -.. ..".~.~..
..~.~, ',_.._.~_~ _ _._. __,. .,_____''_e........'
102
D.E. Per.Y,y€ et aL J Resuscitation 59 (2fKJ3) 97-104
Table 5
Swvival data by deployment type and first shock method
Uniform deployment AED (n ~ 10) Paramedic (n = 14)
ROSe 5 (50%) 3 (21.4%)
SUJVived to Jlnmi!l!lion 3(30%) 4(28.6%)
Discharged alive 1 (10%) 0
Targeted deployment AED (n ~ 51) Paramedic (n = 123)
ROSe 23 (45.1%) 70 (56.9%)
Survived to atlmi'lsioD 23 (45.1%) 61 (49.6%)
Discharged alive 11 (21.2%) 28 (23.0%)*
P-value Odds ratio 95%Cl
0.20 0.28 0.1-t.6
t.0 0.93 0.2-5.5
0.42 0.21 0.01-5.9
0.13
0.51
0.84
1.74
1.28
t.t
0.9-3.4
0.7-2.5
0.5-2.5
AED, patient was ftrst shocked by a fmt responder using an automated external defibrillator; Paramedic, patient was fust shocked by a paramedic
using a manual defibrillator; ROSe, return of spontaneous circulation; Disch. Alive, patient was discharged from the hospital alive. Seven patients
were shock.ed nest by EMS paramedic supervisors or EMS physicians in the targeted deployment region.
. n = 122, one patient was determined to be DNR when papers were presented by family members in the emergency center and the patient was
allowed to expire.
to hospital admission was similar at 30 and 28.6%,
respectively. A fIrst responder shocked the sole survivor
to hospital discharge. In the targeted response area
ROSC for those shocked by fIrst responders was 45. t
and 56.9% for those shocked by paramedics. Survival to
hospitat admission was similar at 45. t and 49.6%,
respectively. First responder-shocked patients had a
21.1% survival to discharge rate compared to a 23.0%
survival rate for paramedic-shocked patients.
Univariate analyses are shown in Tables 1-.5. Dis-
patch times, successful intubation and ROSC at the
scene were so highly collinear with deployment strategy
that reliable multivariable statistics could not be com-
puted.
4. Discussion
Patients who experienced a bystander witnessed VF
cardiac arrest in this major metropolitan area had a
greater chance of survival to hospital discharge in the
areas where the ambulance response strategy targeted
paramedic ambulance dispatch to high priority calls
according to a prioritized medical dispatch system.
Return of spontaneous circulation and survival to
hospital admission, which may be more representative
of paramedic and EMS system efficacy, were also
greater in the targeted response areas.
Paramedics in the targeted response group did have a
shorter mean response interval, but this was not
statistically significant. While not statistically signifI-
cant, the shorter response and time from dispatch to
shock intervals may have had signifIcant clinical impact.
Proponents of the tiered (targeted deployment) system
have suggested that sparing paramedic units from low
priority calls allows for greater availability of these units
for critical cases. Increased availability is intended to
translate in shorter paramedic response times to critical
calls by design. In fact, in this EMS system the intent
behind using a targeted response interval in the areas of
the community with higher U/UH was to concentrate
critical care experience among the paramedics, and also
to take advantage of the observed shorter paramedic
response intervals.
Bystanders performed CPR more frequently in the
uniform response cases. Early CPR is one of the few
interventions recognized to improve chances of survival
for victims of cardiac arrest. It would follow that this
should have given the uniform response patients a
greater chance at survival. First shocks were delivered
more often by AED trained fIrst responders in the
uniform response cases. Theoretically, this too should
have provided the uniform response cases a survival
advantage, but only if the first responders arrived more
quickly in the uniform region [12]. As mentioned above,
the dispatch to shock interval, as well as the arrival to
shock interval for paramedic delivered shock was
statisticalty similar between the two groups. Dispatch
to shock intervals for shocks delivered by an AED were
not captured for this study.
The intravenous line initiation success rate was less in
the uniform cases. The dispatch to i.v. initiation interval
as well as paramedic arrival on scene to Lv. initiation
interval were both significantly shorter in the targeted
response area, suggesting better skill profIciency. The
intubation success rate was greater in the targeted
response area. The interval to intubation, both from
dispatch and from paramedic arrival, were markedly
shorter for the targeted response areas, again suggesting
better skill profIciency.
The American Heart Associations ~Chain of Survival'
graphically illustrates those components of resuscitation
believed to have the greatest benefIcial effect toward
patient survival. Earty access to c-are, early CPR, early
defIbrillation and early advanced care are the four links
in the Chain of Survival. Proponents of the tiered
(targeted response) system have suggested that the
selective dispatch of ALS resources (withholding them
D.E. Persse et aL I Resuacitation 59 (2003) 97 -104
103
from low priority calls allowing them to be availabte for
high priority calls more likety to require ALS interven-
tions) will serve to reduce response time by increasing
availability to those high priority calls. The data
presented here support that claim and reflect a shorter
response time to high priority calls in the targeted
response area in spite of having higher utilizationlunit-
hour vatues. The rates of bystander CPR and fIrst
responder defIbril1ation were higher in the uniform
response area, yet the targeted response area patients
had higher rates of ROSC, admission and survival to
discharge. Tiered system proponents have suggested that
sparing paramedics from tow priority calls results in
higher skill profIciency among paramedics. Successful
initiation of an i.v. and successful intubation were both
greater in the targeted response cases as well as
performed more quickly. The FD does not track the
number of Lv. or intubation attempts. Therefore, it is
not possible to state conclusivety that the individual
paramedics in the targeted response cases were more
profIcient at these skills.
There are several limitations to this study. First is that
although the time of dispatch and scene arrival are
recorded electrouiCal1y on a single clock and are there-
fore accurate, the time of specific therapeutic interven-
tions is recorded on another timepiece which may not be
accurately synchronized with the dispatch clock. We
assumed that across all patients, the amount of over and
under estimates balance allowing for the average time
intervals reported to be close to accurate. Difficulty in
ensuring accurate critical intervention time information
as well as paramedic arrival at patient side is not unique
to this system. A second limitation concerns the
response interval difference noted between the two
deployment strategies. A possible confounding variable
is the difference in the size of prima ry response territory.
The targeted response area is more densely populated
and has more fue stations per unit area. Conversely, the
unit hour utilization of the targeted response units far
exceeds that of the uniform response units. It is unclear
if the shorter response interval for the targeted units is
due to an effect of increased availability from selective
dispatch. Response time for fIrst responder units and
dispatch to shock intervals for fIrst responders were not
available. However, the ROSC and survival to discharge
rates for patients shocked by fIrst responders in both
groups are similar. Other limitations include an inability
of the available data to account for any differences that
may have resulted from a different number of non-
paramedic EMTs on scene. The uniform deployment
region would have four EMTs from the fIre apparatus
on scene, while in the targeted region there would be six
EMTs, four from the fIre apparatus and two from the
basic ambulance. It is unclear that the two extra EMTs
could have affected survival significantly as all skilts can
easily be performed between the pardllledics and the fIrst
".-.-.- -- .^..._.....~..-._.
. - '--".'-'''--
four EMTs. The relativety small N for the uniform
response territory is also a limitation particularly when
one considers the potential for survival variability from
year to year.
The improved survival data within the targeted
response area is similar to that seen in other cities that
have similar deployment strategies. Seattle has success-
fully used a priority dispatch system to target ALS
resources only to those calls most likely to require ALS
skills for many years. Seattle has reported witnessed VF
cardiac arrest survival rates ranging from 24 to 35%
[13,t4J. Similarty, Milwaukee and Boston have also
emptoyed tiered ambulance deployment strategies and
have reported witnessed VF survival rates of 23% [151
and 25.5% [t6]. Conversely, several major cities with
uniform deployment strategies have reported disap-
pointingly low witnessed VF survival data. Chicago
reported very low overall VF cardiac arrest (3%)
survival rates in 199t [17J. Similarty, New York City
has reported a 4% survival rate from out-of-hospital
witnessed VF cardiac arrest [18]. A more recent article
from an academic teaching hospital in Los Angeles
County (1998) reported there were no (0%) survivors of
out-of-hospital venrricular fIbrillation cardiac arrest
[19].
The study demonstrated that witnessed VF cardiac
arrest survival rates in areas of this large urban EMS
system that used a targeted deployment scheme were
similar to those found in other major metropolitan
centers, used a targeted deployment scheme. The areas
in this system that are served by a uniform response
modet have a similar survival mte than those of other
major metropolitan are'dS using a similar 'all ALS'
deployment scheme.
Victims of ventricular fIbril1ation sudden death syn-
drome with a bystander witnessed collapse in this major
metropolitan area had greater return of spontaneous
circulation, survivat to hospital discharge and I-year
survival in the area of the city where paramedic
ambulances are deployed based on a prioritized medical
dispatch system and spared from responding to low
priority calls. The data suggest better skill profIciency
and faster response by paramedics in this area of the
city. These data support the use of 'tiered' EMS
deployment strategies, however it is inconclusive
whether the survival difference is related to superior
critical thinking as well as enhanced clinical and
technical skills on the part of the TR paramedic, shorter
response interval or a combination of the above. This is
the fIrst investigation we are aware of that compares
clinical skill profIciency, critical intervals and patient
outcomes between the two deployment schemes in a
setting that controls for interagency differences such as
training requirements, protocols, on-line medical over-
sight, wages and equipment. Further investigation into
-..- ','~"~'",_,_,",_,"-"-,.
"-.-..-~-. .
104
D.E. Persse et all Resuscitation 59 (2003) 97-104
specific reasons for the observed difference in survival is
warranted.
Aclmowledgements
The authors would like to thank the men and women
of the Houston Fire Department for their dedication to
duty, sense of selflessness and commitment to commu-
nity. Without their help, this manuscript and its findings
would never have come to light. The authors would also
like to thank Diana Rodriguez for her efforts maintain-
ing the cardiac arrest database and arranging multiple
meetings and other gatherings pertinent to this project;
and to J. Benjamin Baldwin for his many efforts to
gather, sort and verify the accuracy of many compo-
nents of the data.
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[16] Moyer P, MD. Personal conununr.ation; August, 1999.
[17] .Becker LB, Ostrander MP, Barrett J, et aI. Outcome of CPR in a
large metropolitan area-where are the survivors'! Ann Emerg
Moo 1991;20:355-61.
[18J Lombardi G, Gallagher J, Gennis P. Outcome of out--of-hospital
cardiac arrest in New York. City. The Pre-Hospital Arrest
Survival Evaluation (PHASE) study. J Am Moo Assoc
1994;211(9):618-83.
[19J Stratton S, Niemann JT. Effects of adding link.s to 'The Chain of
Survival' for prehospital cardiac arrest: A contrast in outcomes in
1975 and 1995 at a single institution. Ann Emerg Med
1998;31 :411-1
.
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Does the Number of System Paramedics Affect Clinical
Benchmark Thresholds?
Kristin M. Vrotsos 8; Ronald G. Pirrallo be; Clare E. Guse d; Tom P. Aufderheide b
a Medical College of Wisconsin,
b Department of Emergency Medicine, Medical College of Wisconsin, Milwaukee,
Wisconsin
C Milwaukee County EMS, Milwaukee, Wisconsin
d Injury Research Center, Medical College of Wisconsin, Milwaukee, Wisconsin
Online Publication Date: 01 Jut 2008
To cite this Article: Vrotsos, Kristin M., Pirrallo, Ronald G., Guse, Clare E. and
Aufderheide, Tom P. (2008) 'Does the Number of System Paramedics Affect
Clinical Benchmarl< Thresholds?', Prehospital Emergency Care, 12:3, 302 - 306
To link to this article: 001: 10.1080/10903120802101355
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DOES THE NUMBER OF SYSTEM PARAMEDICS AFFECT CLINICAL BENCHMARK
THRESHOLDS?
Kristin M. Vrotsos, BS, Ronald G. Pirrallo, MD, MHSA, Clare E. Guse, MS,
Tom P. Aufderheide, MD
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ABSTRACT
Objective. Competency is affected by skill exposure, skill
complexity, and training program quality. The purpose of
this study was to reevaluate the biennial (24-month) crit-
ical care skill and experience benchmark thresholds es-
tablished by the Milwaukee County Emergency Medical
Services (MCEMS) system in 1997. Methods. This was a retro-
spective review of annual experience profiles for paramedics
working during 2001-2005 using the MCEMS patient care
record (peR) database. The number of patient contacts, role
as team leader I report writer, adult and pediatric endotra-
cheal intubations, adult and pediatric intravenous (IV) access
initiations, medication administration, and 12-lead electro-
cardiogram (ECG) acquisitions were analyzed. t-tests and de-
scriptive statistics were performed for comparison with the
1997 study. Results. Over the five-year study period, 1,215
paramedic profiles gleaned from 107,524 PCRs documented
a total of 297,900 patient contacts. Annual means ::l: standard
deviations [ranges] were as follows: patient contacts 245::l: 133
[12-788]; team leader: 106 r 119 [0-739]; intubations: adult
2.57 r 2.54 [0-201, pediatric 0.1 r 0.3 [0-3]; IV starts: adult
44 r 37 [0-267], pediatric 0.34 r 0.77 [0-5J; Ireated cardiac
arrests: adult 8 ::l: 6 [0-34], pediatric 0.26::l: 0.61 [Q-.-4]; treated
hypotensive trauma: 5 ::l: 6 [Q-.-42]; and ECGs acquired: 31 ::i:
19 [0-144]. The 1997 analysis (]987-1996 data) included 1,450
paramedic profiles representing 467,559 patient contacts gen-
erated from 172,131 filed PCRs. All comparable experiences
decreased significantly between the 1997 analysi'i and the
current study, except medication administration, which in~
creased 25%. Conclusion. These data show a decreased op-
porhmity and a wide variability in the frequency of success-
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Received September 17, 2007, from the Department of Emergency
Medicine (RGP, TPA) and the Injury Research Center (CEG), Med-
ical College of Wisconsin, Milwaukee, Wisconsin; and Milwaukee
County EMS (RGP), Milwaukee, Wisconsin. Ms. Vrotsos was a third-
year medical student at the Medical College of Wisconsin at the time
of publication. Revision received January 25, 2008; accepted for pub-
lication January 28, 2008.
Presented at the 15th Annual Emergency Medicine Research Forum,
Milwaukee Wisconsin, April 2007; and as a poster at the National
Association of EMS Physicians, Phoenix, Arizona, January 2008.
Ms. Vrotsos completed this study as a Medical College of Wisconsin
Medical Student Summer Research Program Participant, funded
through a grant from the National Heart, Lung, and Blood Institute
and partially supported by the Centers for Disease Control and Pre-
vention grant R49/CCR519614.
Address correspondence and reprint requests to: Ronald G. Pir-
rallo, MD, MHSA, Froedtert Hospital, Pavilion Building, 9200 West
Wisconsin Avenue, Milwaukee, WI 53226. e-mail: pirraUo@mcw.cdu
doi: 10.1080/10903120802101355
fully completed paramedic technical skills and experiences
in this EMS system. Limited exposure to critically ill adult
and pediatric patients reaffirms that high-risk skills are per~
formed infrequently. A multifaceted approach should be con-
sidered for maintaining provider competency. Key words:
benchmarks; emergency medical services; prehospital care;
policy; competency; paramedic.
PRE HOSPITAL EMERGENCY CARE 2008;12:302-306
INTRODUCTION
Quality emergency medical services (EMS) patient care
is dependent on competent providers and can be di-
vided into technical and interpersonal components.1
The technical components of quality can be objectively
measured and benchmarked. The practice of bench-
marking originated in manufacturing and is slowly
being introduced into medicine.2 Benchmarks have
been implemented to evaluate skills ranging from cul-
tural competency in behavioral health care to therapy
outcome measures in speech and language therapy.3,4
Common life-saving technical patient care interven-
tions that EMS providers perform include endotracheal
intubation, 12-lead electrocardiogram (ECG) interpre-
tation, medication administration, and intravenous (IV)
access initiation. Benchmarking is a tool that can help
identify specific provider competency for these inter-
ventions.
Competency is affected by exposure to the skill,
the complexity of the skill, and the quality of the
training program. Literature shows that within six
to 12 months after initial training, skill deterioration
occurs.s The most advanced psychomotor skills de-
grade most rapidly.6.7 Even frequently used basic skills
deteriorate/i yet the degradation occurs more slowly
with increased exposures? Initial training programs
may not prepare providers to practice independently'"
Assessing the transfer of skills from training into prac-
tice reflects the quality of an education program.9 These
variables affecting competency should be assessed reg-
ularly. Continuing education is one approach for retain-
ing competency. Benchmarking is another tool that can
provide ongoing evaluation of quality patient care and
technical skill proficiency among EMS providers.
[n 1997, the Milwaukee County Emergency Med-
ical Services (MCEMS) system established biennial
(24-month) critical care skill and experience benchmark
thresholds to coincide with state regulations for bien-
nial recertification.lO The purpose of this study was to
302
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Vrotsos et al. PARAMEDIC CLINICAL BENCHMARK THRESHOLDS
reevaluate these clinical benchmarks in the most recent
five years of data available. We hypothesized that the
critical care benchmarks achieved would be inversely
proportional to the number of paramedics practicing in
the system.
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METHODS
The MCEMS system is a countywide system covering
241 square miles in southeast Wisconsin and serving
approximately 1 million people. It consists of 19 munic-
ipalities with a central urban community surrounded
by suburbs. Milwaukee, the nation's 19th largest city,
has a diverse population contained within this county.
The MCEMS system is a fire service-based tiered sys-
tem, and each of the 19 municipalities provides its own
basic life support (BLS) service with shared advanced
life support (ALS) services provided by 19 paramedic
ambulances. Staffing of the tiered response fire appara-
hIs and ambulances varies, resulting typically in one to
four paramedics and two to three emergency medical
technician (EMT)-Basics on scene.
This study is a retrospective review of the MCEMS
patient care database. It is a cross-sectional study of the
most recent five years of data available, intended to ex-
amine any changes in the system compared with the
previous cross-sectional study performed in 1997 for
the period 1987-1996. MCEMS paramedics who were
working during the five-year period (2001-2005) are
the study population of interest. Upon receiving prac-
tice privileges, each Milwaukee County paramedic is
assigned an identifying number to document his or her
technical skills performed during each patient contact.
The number is written on the patient care record and
is then transferred by administrative staff into an elec-
tronic database. As part of routine patient care, only
successful procedures are documented on the MCEMS
record; the number of attempts is not. A profile of skills
and experiences is generated three times a year based
on the information collected and summarized annu-
ally. Each profile reflects a paramedic's unique annual
activity.
The annual MCEMS paramedic profiles were an-
alyzed to compare the current frequencies with the
previously established benchmark frequencies and to
examine whether the number of practicing paramedics
was related to their abllity to achieve these benchmarks.
The following technical skills and experiences were
benchmarked: patient contacts, team leader/report
writer, adult and pediatric endotracheal inrubations,
adult and pediatric IV access initiations, medication
administration, and 12-1ead ECG acquisitions. These
clinical benchmarks were selected by expert panel
consensus and include low-frequency, high-patient-
harm-potential, and high-difficulty technical skillsll
Adult patients were defined as anyone 8 years of age
and older and pediatric patients were defined as anyone
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TABLE 1. Technical Skills and Experiences to Be
Benchmarked
Skill
Definition
Patient contact
Each paramedic on scene was
credited with one patient
contact
Acquired the patient's history;
documented and directed
overall scene care
Successful placement, oral or
nasal route
Team leader/report writer
Endotracheal intubation
. Pediatric: age <8 years
. Adult: age :::8 years
Intravenous access
. Pediatric: age <8 years
. Adult: age >8 years
Medication administration
Successful placement, peripheral
or external jugular location
By the following routes:
intravenous, intraosseous,
subcutaneous, endotracheal,
aerosol, rectal
Diagnostic quality tracing
acquired
Any cardiac arrest for which
resuscitation efforts were
initiated
Patients 8 years old or older were
included if their systolic blood
pressure was less than 90
mmHg
12-Lead ECG acquisition
Cardiac arrest treated
. Pediatric: age <8 years
. Adult: age >8 years
Adult hypotensive trauma
treated
EeG = electrocardiogram.
aged less than 8 years, consistent with American Heart
Association standards of the time period (Table 1).
A range for each skill of interest was calculated in ad-
dition to an annual mean and standard deviation. Any
paramedic with less than 12 patient care contacts docu-
mented within a particular calendar year was excluded
from analysis, consistent with the 1997 study methods,
and was considered having had too few contacts to
evaluate. Note that the total number of patient contacts
is the summation of each paramedic's encounters and
is a much larger number than the number of unique pa-
tient care records written. Each paramedic on the scene
is credited with a patient contact. However, only the
paramedic who successfully completes the intervention
is credited with the skill. A successful intervention was
determined by reviewing the documentation on the
patient care record; no external verification was used.
Skills performed that were not assigned to an individ-
ual paramedic were also excluded from analysis. The
data formatting rules and exclusions were identical to
the 1997 study.IO A two-sample t-test with unequal vari-
ances was used to determine significance of the dif-
ference in the means of the 1997 study and current
benchmarks.12
All data in the MCEMS database meet Health In-
surance Portability and Accountability Act (HIPAA)
security requirements. This study was reviewed by
the Medical College of Wisconsin Institutional Review
Board and met the waiver of informed consent re-
quirements as specified under 45 CPR 46.116(d) and
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250 ~. 30000
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1990 1995 2001 2002 2003 2004 2005
Year
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1----- Number of paramedics - Number of patient contactsl
FIGURE 1. Number of paramedics and patient care records.
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RESULTS
In the MCEMS system over the five-year study period
(2001-2005), 1,215 paramedic profiles documented a to-
tal of 297,900 patient contacts, derived from 107,524 pa-
tient care records. A mean of 243 practicing paramedics
each year resulted in a system mean of 59,580 (range
59,311 to 67,113) patient contacts annually During the
five-year study period, the number of paramedics in-
creased 12.6% (231 to 260), while the number of unique
patient care records written increased 40.6% (21,849
to 30,718) (Fig. 1). The number of patient contacts in-
creased comparatively 13.15% (59,311 to 67,113). The
annual range for patient contacts and reports written as
the team leader is wide. Pediatric intubations and es-
tablishing IV access are rare events. Twelve-lead ECGs
appear to be performed on a regular basis. These data
also show infrequent exposure to critically ill adult and
pediatric patients (Table 2).
The 1997 study included ten years of data from
1987 through 1996, producing 1,450 paramedic pro-
files representing 467,559 patient contacts generated
from 172,131 filed patient care records. The num-
ber of patient contacts and reports written demon-
strated wide ranges, similar to those of the current
study All comparable skill and experience frequen-
cies decreased significantly between the 1997 analysis
and the current study, except medication administra-
tion, which increased significantly by 25%. The 1997
analysis did not stratify adult versus pediatric skills
(Table 2).
TABLE 2. Technical Skill Raw Data and Proposed Benchmarks
2001-2005, n = 1,215 1987-1996, n = 1,450
Technical Skills Annual Mean :I:: Annual Proposed Annual Mean :f:: Annual
per Paramedic" Standard Deviation Range 25th Percentile Benchmarks Standard Deviation Range Benchmarks
Patient contacts 245 :f:: 133 12-788 161 160 322.5:f:: 177.4 12-888 60
Team leader Ireport writer 106" 119 0-739 37 35 121.2 " 1265 1-726 15
Adult endotracheal intubation t 2.57:f:: 2.54 0-20 I 1
Pediatric endotracheal intubation t 0.1" 0.3 0-3 0 0 8,,7 0-45 1
Adult intravenous access+ 44:1:: 37 0-267 19 18
Pediatric intravenous access+ 0.34 ::!: 0.77 0-5 0 0 67::!: 49.1 1-276 12
Medication administration 74::!: 56 1l-397 37 35 51.1 ::!:: 35.7 1-198 16
12-Lead ECC acquisition 31 ::!:: 19 0-144 17 16 Not measured
Adult cardiac arrest treated 8,,6 0-34 4
Pediatric cardiac arrest treated 0.26 ::!:: 0.61 0-4 0
Hypotensive trauma treated 5:f::6 11-42 1
n = total number of paramedic promes:
.All comparable comparisons were statistically significant (p < a,aOll.
t Adult and pediatric endotracheal intubations were combined for comparison.
t Adult and pediatric intravenous access initiations were combined for comparison.
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Vrotsos et al. PARAMEDIC CLINICAL BENCHMARK THRESHOLDS
DISCUSSION
It is no surprise that as the number of paramedics in the
system increases, the number of opportunities to meet
critical care benchmark thresholds decreases. Yet, this
explains only part of the picture. The clinical practice
standards changed concurrently within the MCEMS
system to include the introduction of the Combitube
for EMT-Basic first responders" and the proliferation
of nontransporting first-response paramedic vehicles.
In addition, a 48% decrease in the incidence of car-
diac arrest patients presenting with an initial rhythm
of ventricular fibrillation occurred in the community.14
An unknown factor is whether or not the incidence of
critically ill patients has changed during the study pe-
riods. Management decisions of if and when to add
paramedics to the system were not necessarily guided
by these factors and may have further contributed to
the situation. Regardless, the 2001-2005 data support
the 2004 National EMS Practice Analysis by document-
ing the limited opportunity for EMS providers to treat
critically ill patientsll
Provider experience has been shown to correlate with
improved outcomes and fewer complications in several
studies performed in the hospital setting8 This relation-
ship has not been studied as extensively in the prehos-
pital setting. One prehospital study demonstrated that
a significant correlation exists between the frequency of
inrubations per paramedic and the success rate.15 This
suggests that actual experiences, instead of the dura-
tion of service, should be used to assess the frequency
of skill use.
Recertification is currently a biennial practice in most
states, but basing recertification on a time interval is
problematic because it does not ensure competence
in skill performance8 It is well established that high-
difficulty technical skills are performed infrequently,
so even over the course of two years it is not guar-
anteed that each provider will have performed these
tasks.ll In fact, some providers may not perform a par-
ticular skill in their entire careers. The number of op-
portunities will vary greatly in each EMS system. For
example, the median number of endotracheal intuba-
tions performed by Pennsylvania paramedics was one
per year, but more than 39% of these providers did
not have a singte intubation opportunity.16.17In Seattle,
the number of paramedics in the system is restricted,
so each provider averages 12 intubations per year.17
When questioned, paramedics themselves found the
skills performed in the field to be more important than
the initial training or simulation experiences in main-
taining skill compentency8 Other studies have shown
that using mannequins alone to teach endotracheal
intubations is successful,18 but maintaining clinical
competency with this approach is yet to be determined.
Unanswered questions include 1) Would it be beneficial
to shorten the recertification period and require each
305
provider to refresh his or her skills in a simulated set-
ting more frequently? and 2) Would it be beneficial to
extend the recertification period to increase the hands-
on opportunities to perform skills in the field?
EMS benchmarks can also be used to compare the per-
formances among different EMS services. Traditionally,
attempts to incorporate assessment of quality into EMS
systems have been limited to implementation of qual-
ity assurance processes.19 Now benchmarking plays a
primary role in quality improvement20 Benchmarks
can identify the "leaders" of a system so their prac-
tices can be understood and replicated.20 Much vari-
ation exists between EMS services, ranging from the
number of practicing providers and the types of pa-
tients served to the geographical service area covered.
Comparing system benchmarks may help identify the
optimal standard of performance expected across EMS
systems.
The number of successful performances of a given
skill by an individual EMS provider to maintain his
or her competence is currently unknown. The best ap-
proach to maintain competence among EMS providers
may be to establish benchmarks for the high-difficulty
technical skills performed. And unless EMS systems
are willing to report their benchmarks, external unin-
formed decision makers may impose arbitrary stan-
dards. The Institute of Medicine's recent Future of
Emergency Care report recommended adopting na-
tional certification, which may further facilitate skill
benchmarking.21
Based on these data and reevaluating current clin-
ical benchmarks, we propose the following annual
benchmark thresholds: 160 patient contacts, 35 as team
leader/report writer, I adult endotracheal intubation,
18 adult IV starts, 35 medication administrations, and
16 acquisitions of 12-lead ECGs (Tabte 2, column 5, Pro-
posed Benchmarks). Because of the rare opportunity
to treat critically ill pediatric patients, establishing pe-
diatric skill benchmarks would not be meaningful in
our system. Pediatric skills will remain the focus of
the system's continuing education program. In addi-
tion, the implementation of these thresholds will re-
quire redesign of the remediation program, as nearly
25 % of the active paramedics will not achieve the
benchmarks.
The proposed benchmarks arbitrarily approximate
a 25% threshold. This threshold was established by
the EMS medical director based on the observation
that the current care provided by the EMS system's
paramedics generated few receiving hospital com-
plaints, patient care protocol deviations, and contrary
medical examiner reports. At this time, limited patient
outcome data are available to further guide this impor-
tant yet subjective decision making. Notwithstanding,
it is the ultimate responsibility of the EMS medical di-
rector to make this decision with much thought and
deliberation.
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LIMITATIONS
As with any retrospective chart review, selection bias
and missing data may influence the analysis. Although
all interventions are assigned to a specific paramedic,
missing or errant documentation coding does exist.
However, missing data composed only 2% of the over
100,000 cases and are not believed to be biased. The
study period covered five years, and patient acuity
or working assessments were not captured and likely
changed over time. This reflected the natural incidence
of disease in Milwaukee County and is a factor for any
adaptable EMS system. Only successful self-reported
completion of a skill is recorded on the MCEMS pa-
tient care record. We are unable to comment on attempts
made to achieve success or verification of success and
clearly need to capture these data moving forward. Re-
grettably, patient outcomes were not linked to specific
paramedic skills or interventions. The reported data
provide no information on the quality of patient care or
competency of the individual paramedic. Understand-
ably, benchmarks are not intended to answer the defini-
tive question-Is a provider who has had one attempt
with success as competent as a provider who has had
two attempts with one success? However, it is without
question that for a provider who has had no opportuni-
ties to perform a skill, no comment can be made about
his or her competency. Benchmarking does well to doc-
ument the opportunity for providers to demonstrate
their competency.
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CONCLUSION
These data support the hypothesis thatthe achievement
of critkal care benchmarks is inversely proportional to
the number of practicing paramedics in the Milwau-
kee County EMS system. The annual mean for each
technical skill has decreased for the 2001-2005 data set
compared with the means established in 1987-1996,
except for medication administration. Additionally, a
wide variability in the frequency of successfully com-
pleted technical skills exists.
These data reaffirm that high-risk skills are per-
formed infrequently. Milwaukee County paramedics
have limited exposure to critically ill adult and pe-
diatric patients. This suggests that a multifaceted ap-
proach should be considered for maintaining provider
competency, especially when it comes to low-frequency,
high-patient-harm-potential, and high-difficulty tech-
nical skills.
The authors thank Seema Sernovitz for coordinating the Summer
Research Program, Lauryl Pukansky for facilitating database access,
Terry Modrak for her patience, and, most importantly, the paramedics
of the Milwaukee County EMS system for their passion toward im-
proving the health and safety of the community.
PREHOSPITAI. EMERGENCY CARE JULY / SEPTEMBER 2008 VOLUME 12/ NUMBER 3
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