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BCC Minutes 03/04/2008 W (Strategic Plan) March 4, 2008 MINUTES OF THE MEETING OF THE COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS STRATEGIC PLANNING WORKSHOP Naples, Florida, March 4,2008 LET IT BE REMEMBERED, that the Collier County Board of County Commissioners, in and for the County of Collier, having conducted business herein, met in a WORKSHOP SESSION on this date at 9:00 AM, at the Administrative Building "F", 3rd Floor Collier County Government Complex, Naples, Florida, with the following members present: CHAIRMAN: Commissioner Tom Henning VICE CHAIRMAN: Commissioner Donna Fiala Commissioner Frank Halas Commissioner Jim Coletta Commissioner Fred Coyle ALSO PRESENT: Jim Mudd, County Manager Leo Ochs, Deputy County Manager David Weigel, County Attorney Norman Feder, Transportation Services Admin. Jim DeLony, Public Utilities Admin. Joseph Schmitt, CDES Admin. Marla Ramsey, Public Services Admin. Winona Stone, Assistant to the County Manager Sue Filson, BCC Executive Manager Len Golden Price, Administrative Services Admin. Michael Cox, Manager, Records Management II'. "',- ~, '"'~". ' . .....~.c. AGENDA March 4, 2008 9:00 a.m. BCC/Strategic Planning Workshop Administration Building Collier County Government Complex Tom Henning, Chairman, District 3 Donna Fiala, Vice-Chairman, District 1 Frank Halas, Commissioner, District 2 Fred W. Coyle, Commissioner, District 4 James Coletta, Commissioner, District 5 NOTICE: ALL PERSONS WISHING TO SPEAK ON ANY AGENDA ITEM MUST REGISTER PRIOR TO SPEAKING. SPEAKERS MUST REGISTER WITH THE COUNTY MANAGER PRIOR TO THE PRESENTATION OF THE AGENDA ITEM TO BE ADDRESSED. ALL REGISTERED PUBLIC SPEAKERS WILL RECEIVE UP TO THREE (3) MINUTES UNLESS THE TIME IS ADJUSTED BY THE CHAIRMAN. COLLIER COUNTY ORDINANCE NO. 2004-05, AS AMENDED, REQUIRES THAT ALL LOBBYISTS SHALL, BEFORE ENGAGING IN ANY LOBBYING ACTIVITIES (INCLUDING, BUT NOT LIMITED TO, ADDRESSING THE BOARD OF COUNTY COMMISSIONERS), REGISTER WITH THE CLERK TO THE BOARD AT THE BOARD MINUTES AND RECORDS DEPARTMENT. IF YOU ARE A PERSON WITH A DISABILITY WHO NEEDS ANY ACCOMMODATION IN ORDER TO PARTICIPATE IN THIS PROCEEDING, YOU ARE ENTITLED, AT NO COST TO YOU, TO THE PROVISION OF CERTAIN ASSISTANCE. PLEASE CONTACT THE COLLIER COUNTY FACILITIES MANAGEMENT DEPARTMENT LOCATED AT 3301 EAST TAMIAMI TRAIL, NAPLES, FLORIDA, 34112, (239) 252-8380; Page 1 March 4, 2008 ASSISTED LISTENING DEVICES FOR THE HEARING IMPAIRED ARE AVAILABLE IN THE COUNTY COMMISSIONERS' OFFICE. 1. Pledge of Allegiance 2. Discussion regarding the Strategic Plan of Collier County 3. Public Comment 4. Adjourn INQUIRIES CONCERNING CHANGES TO THE BOARD'S AGENDA SHOULD BE MADE TO THE COUNTY MANAGER'S OFFICE AT 252-8383. Page 2 March 4, 2008 March 4, 2008 1. Pledge of Allegiance Chairman Henning called the Workshop to order at 9:00AM and the Pledge of Allegiance was recited. 2. Discussion Regarding the Strategic Plan of Collier County Winona Stone, Assistant to the County Manager presented a report to the participants entitled "Driving Collier County Into the Future - BCC Strategic Planning Workshop, March 4,2008" providing a brief overview ofthe contents and noted the Workshop will Cover the following items (slides #1-4): · The Purpose of the Board's Long-Range Strategic Plan · Review of the Last 2 Years Progress in Implementing the 10 Year Plan . Purpose of the Board's Strategy Map · Beyond the Strategy Map - Next Step-Building the Strategic Scorecard . Major Accomplishments in FY 2007 . Review of Strategic, Operational and Tactical Issues . Key Staff Actions in FY 2008 . Review BCC Horizon Committees . Fiscal Challenges versus Realities . Provide the County Manager with Direction for Future Actions It was noted the Strategic Plan is available on the County web site www.Collierl!ov.net. She followed up the introduction with a Power Point presentation for a section of the Report (slides 5-28) outlining the last 2 years of Progress of the Strategic Plan noting the following: . The Strategic Plan has 6 major focus areas including Neighborhood Preservation and Enhancement; Growth Management; Community Health and Human Services; Mobility; Economic Development; Local Governance . A STEP-UP (Strategic Excellence Program for Ultimate Performance) Team is in place to guide Staff in implementing the 10 year plan · STEP-UP Team Accomplishments and Projects are included but not limited to Automated performance management reporting system-pilot installation at CDES; Quarterly Operation Management System data reporting of Performance Measures; Quarterly Monitoring of Department Directors, Developing Strategic Management Scorecard · A BCC strategy Map is in place identifying 4 key perspectives - Serve the customer; Manage Financial Resources; Run the Business and Build the Team It was noted by the Board that since the inception of the Strategic Plan citizen complaints have decreased and been handled in a much more efficient manner by all Departments. 2 March 4, 2008 Staff noted that County Manager Mudd could provide statistics verifying this observation. Michael Cox, Manager of Records Management continued the presentation (slides 29-38) on how the BCC Strategy Map will utilize a proposed "Strategic Dashboard" which is in the developmental stages. The Strategic Dashboard is a computer software tool that will efficiently indicate the progress of the Goals of the strategic plan. He provided an example utilizing "Enhance Safety and Security" as an example within the Dashboard. He also presented an example of a CDES pilot trial of Dashboard involving Community Growth Management which separated out various historical data on permit activity. The information created by the Strategic Dashboard will be utilized in closing performance gaps and achieving the Strategic Plan Goals. Staff noted that the CDES example is still in the process of being finalized and all the data shown is not complete at this point. The Board noted that the types of data utilized "measures of activities" as opposed to "measures of quality." Consideration should be given having targets of not how many applications are submitted or permits issued, rather how they are processed (quality of reviews, turn around time, etc.) Staff noted that the historical data needs to be gathered to move to the next step of measuring the quality of service and the program is still being finalized, but will consider this target. The presentation is an example of what is being developed. A discussion ensued noting the Public is interested on the turn around time for permit applications rather than the number of permits issued. On a related note, the Board agreed that the level of service of permit review is interdependent on the quality of applications submitted to the County. Both the County Staff and Developers or their agents and the Public need to strive to do a better job in this area as well as improving communications with each other (Public, Developers, and County Staff). Jim Mudd, County Manager continued the presentation identifying the Fiscal Year 2007 Major Accomplishments in the area of the 4 major perspectives (slides 39-44) 1) Serve the Customer The Accomplishments including the Agency Issue Management System and Major Projects that are Under Construction or Completed Commissioner Halas noted that the Agency Issue Management System (AIMS) has been a tremendous tool for citizen answers to issues. Staff and the Board agreed. 2) Manafle Financial Resources The Financial Issues including a FY 08 $44.2M budget reduction 3 March 4, 2008 3) Run the Business Running the Business including the Establishment of the 10 Year Strategic Plan and STEP-UP 4) Build the Team Primary Care Clinic Open to Employees and Dependents and Occupational Safety Training Jim Mudd continued the presentation in the area of Strategic, Operational, and Tactical Issues; Key Staff Actions, Horizon Committees and BCC Directives (slides 45 - 56): Chairman Henning requested an update on the Beach Parking projects and if there is any opportunities of partnership with other jurisdictions such as the Florida Division of Environmental Protection for parking projects. Marla Ramsey, Public Services Director noted the funding is provided by the Tourist Development Council for these projects and provided the following updates: Wi!!!!ins Pass Parkin!! - Further they have contacted the Florida Department of Environmental Protection regarding partnering at Wiggins Pass for parking. To date the Department has turned down these offers. Jim Mudd is re-contacting the Department with some updated information regarding the issues at the Pass and hopes to re-open dialogue. The Board suggested that Lt. Governor Jeff Kottcamp possibly be contacted for assistance in this issue. 951 Boat Ramp - There are 82 new spaces proposed at the 951 Boat Ramp. The permit is expected to be issued in approximately 30 days. Bavview Park - A majority of the properties have been acquired and a conditional use permit may be required to construct the parking. The Board requested Staff provide a report regarding the status of the project including permit issues. Break- !0:38AM Reconvene - !0:53AM The Board noted that slide #48, 6th point should state, "decrease sources of local property taxes." The Board suggested that perhaps Private Providers may be further utilized in the permit review and inspection process to limit costs in this area. Joe Schmitt, CDES Administrator noted the Statute does provide for Private Providers, at this point the County can provide the service more cost effective and further that the County still needs to oversee the plan review and inspection process. It has been a past concern by the various individuals regarding the delegation of this responsibility to developers and landowners via there agents. 4 March 4, 2008 He will provide a report to the Board outlining the cost comparisons of the County vs. a Private Provider in the provision of this service. Jim Mudd is still in the process of acquiring the skilled labor statistics requested by Chairman Henning. Horizon Committee Status (slide 56) Fire District and EMS Coordination - Chairman Henning suggested this item be removed. Affordable/Workforce Housin!! - Commissioner Fiala suggested that Commissioner Coletta be assigned this issue. EDC Catalysts - Commissioner Coyle noted they are in the process of identifying parcels for re-zone with the sites pre-approved for certain types of business uses and streamline the permit process in these sites. Also, The Collier County Public Safety Coordinating Council has encouraged the Councils in Henry, Glades, Charlotte and Lee County to meet to address Regional solutions to some issues such as Correctional Facilities, etc. He requested the Boards guidance regarding altering Public Service Coordinating Council meetings from 4 local meetings annually to 2 local meetings and 2 regional meetings annually. The Board determined this concept would be acceptable. Further, the Board considers a request by the other Counties for joint participation when applying for Grants to increase the probability of receiving Grants. Commissioner Coletta noted in 2002 he was assigned any Medical Issues area and requested that he be allowed to continue this service and it be re-added to the scope. Jim Mudd, County Manager summarized the following changes to slide #56, Horizon Committee Status: . Affordable Housing - assigned to Commissioner Coletta . EMS - removed . 2002 Medical- added and assigned to Commissioner Coletta . Public Safety Council- added and assigned to Commissioner Coyle. Comments Commissioner Coyle requested that Staff start thinking "out of the box" in preserving home rule authority as laws continue to be passed eroding this authority. Chairman Henning noted the importance of ensuring that laws passed are constitutionally correct. 5 March 4, 2008 Commissioner Coletta noted the importance of continuing open communications with the Legislators and ensure when issues are voted on it does not create problems for the local Legislatures. 3. Pubic Comment None Being no further business for the good of the County, the workshop concluded by order of the Chair at 11 :50 AM. . 1 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS .:b-- . ~:E. BROCK, ClER~ Commissioner Tom Henning, hairman I 6