Agenda 04/28/2026 Item #16B 6 (Resolution approve the Collier Area Transit (CAT) Fare Study)4/28/2026
Item # 16.8.6
ID# 2026-804
Executive Summary
Recommendation to approve the Collier Area Transit (CAT) Fare Study and associated recommendations and approve a
Resolution superseding Resolution No. 2018-104 to modify the fare on both the Fixed -Route and the Paratransit
Transportation Systems.
OBJECTIVE: To ensure the Public Transportation system is financially -sound and fiscally -accountable and that its fare
structure is fair and equitable for the public that is serves.
CONSIDERATIONS: The Collier County Fiscal & Public Transit Services Division administers Collier County's
public transportation system, known as Collier Area Transit (CAT). The system consists of a fixed -route network
comprised of 19 routes. A paratransit service known as CATconnect, is also a part of the public transportation system
which includes Americans with Disabilities Act (ADA) service and Transportation Disadvantaged (TD) services.
Collier County has the responsibility to ensure that a financially -sound and fiscally -accountable transit system is
available to citizens and visitors. Although fixed -route and paratransit fares only fund a portion of CAT's services, they
are a critical component of the budget. It is appropriate for CAT to periodically review and evaluate its fare structure to
ensure the fares are fair and equitable, while also generating revenue needed to operate the services. Federal regulations
outlined by FTA in Circular 4702.1B require that service modifications and fare changes be fair and equitable to all
citizens, regardless of race color, or national origin. To accomplish the above, CAT hired Johnson Engineering to assist
with the evaluation of Fixed Route and Para Transit fare structures.
This fare study is the second evaluation of the County's fare structure since it was recommended in the 2015 Transit
Development Plan (TDP) that CAT's fare structure be evaluated every five years, starting in 2017. CAT last modified its
fixed -route fares in 2018 and paratransit fares in 2012. This will help Collier County ensure that it is maximizing
potential farebox recovery in a fair and equitable manner and that passenger fares are consistent with peer transit
agencies who provide similar services to those in Collier County.
Based on analyses completed during early stages of the fare study and discussions with CAT staff, 12 fare change
scenarios were prepared. Each scenario was designed to measure potential changes in ridership and revenue to ensure
that low-income or minority riders are not disproportionately or adversely affected, as required by federal Environmental
Justice (EJ) regulations.
Each fixed -route scenario was designed to measure potential changes in ridership and revenue with the overall objective
of defining a scenario that increases ridership or encourages the use of fare passes instead of cash fares. The ADA fare is
controlled by the amount of the fixed -route fare and cannot exceed twice the base fixed -route fare. CAT's TD fare is
income -based, with customers below the poverty level paying a fare of $1.00, $3.00, or $4.00 depending on their
household income status. CAT has the ability to increase the TD fare to any level it deems appropriate, pending the
completion of an equity analysis and approval of the Local Coordinating Board (LCB) and the Collier County Board of
County Commissioners (BCC). However, both programs serve a population where the potential financial impacts of a
modification in fares must be carefully considered as part of the decision and all paratransit customers must be certified
as eligible to use the system under the ADA and/or TD programs.
The public was surveyed and two public meetings were conducted to receive input on the proposed scenarios. The study
was reviewed and endorsed by the Public Transit Advisory Committee (PTAC) on February 25th, 2026. The Local
Coordinating Board also reviewed and endorsed the study on March 4th, 2026.
The following scenarios are being recommended for modifications to the Fixed -route and Paratransit fare structure and
policies.
Fixed -route:
• Increase the Fixed Route Day Pass fare by $1.00 ($4.00 proposed Full -Fare Day Pass); and increase the reduced
fare by $1.00 ($2.00 proposed Reduced -Fare Day Pass);
4/28/2026
Item # 16.8.6
ID# 2026-804
• Expand the Perk Pass Program to include companies with 100+ employees, decreased from 250+ employees.
Additionally, CAT is implementing a new smart card system that requires existing pass holders to obtain a new
compatible card. Between June and December 2025, 1,386 smart cards were used; these must be replaced by the users.
Options for the passengers include switching to the mobile app for free or purchasing a new physical card for $2.00,
resulting in a total replacement cost of up to $2,772. Staff is recommending that the $2.00 fee for passengers to purchase
a new smart card be waived for a seamless transition to the new system.
Fare Category
Current
Proposed
Full Fare
Reduced Fare
Full Fare
Reduced Fare
One-way Fare
$2.00
$1.00
$2.00
$1.00
Children 5 years of age & under
Free
Free
Free
Free
Transfer
Free/90 min.
Free/90 min.
Free/90 min.
Free/90 min.
Day Pass
$3.00
$1.50
$4.00
$2.00
15-Day Pass
$20.00
$10.00
$20.00
$10.00
0-Day Pass
$40.00
$20.00
$40.00
$20.00
Marco Express One-way Fare
$3.00
$1.50
$3.00
$1.50
Marco Express 30-Day Pass
$70.00
$35.00
$70.00
$35.00
Paratransit:
• Increase the ADA Fare by $1.00
1. $1.00 to $2.00 for riders at or below the poverty level
2. $3.00 to $4.00 for riders not qualifying for at or below the poverty level
Changes to the TD Fare Structure:
1. $1.00 to $2.00 for riders at or below the federal poverty level
2. $3.00 to $4.00 for riders between 101% and 150% of the poverty level
3. $4.00 to $5.00 for riders between 151% and 350% of the poverty level
4. Introduction of income eligibility as permissible within 427.013 F.S.. Individuals with incomes above
350% of the federal poverty level no longer qualify for Transportation Disadvantaged subsidies.
Changes to TD fares will be incorporated into the Transportation Disadvantaged Service Plan.
The implementation of the fare modifications will be effective October 1, 2026.
This item is consistent with the Collier County strategic plan objective to design and maintain an effective transportation
system to reduce traffic congestion and improve the mobility of our residents and visitors.
FISCAL IMPACT: The fare increase for Fixed Route is conservatively projected to provide approximately $69,694 in
additional farebox revenue for the Collier Area Transit (CAT) Fund (4030), Project 61011 per fiscal year. The fare
increase for Paratransit ADA is conservatively projected to provide approximately $65,405 and Paratransit TD
approximately $19,048 in additional farebox revenue for Transportation Disadvantage Fund (4033), Project 31427 per
fiscal year. Lastly, the transition to the new system is estimated to cost $2,772 to provide existing passengers with
replacement smart cards at no cost to them. The initial purchase of the smart cards is programmed in the CATT Grant
Fund (4031), Project 33682.
GROWTH MANAGEMENT IMPACT: There is no Growth Management impact associated with this Executive
Summary.
4/28/2026
Item # 16.8.6
ID# 2026-804
LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires a majority vote of the Board
for approval. — CLD
RECOMMENDATION(S): To approve the Collier Area Transit (CAT) Fare Study and associated recommendations
and approve a Resolution superseding Resolution No. 2018-104 to modify the fare on both the Fixed -Route and the
Paratransit Transportation Systems.
PREPARED BY: Omar De Leon, Transit Manager, Fiscal and Public Transit Services Division
ATTACHMENTS:
1. Fully Executed Resolution 2018-104
2. CAT Fare Study 2025-2026 Full Report
3. Fare Study Resolution
RESOLUTION NO.2018 - 10 4
A RESOLUTION SUPERCEDING RESOLUTION NO. 2017-
201, WHICH REVISED THE COLLIER AREA TRANSIT
(CAT) BUS FARES AND TRANSIT FEE POLICY, TO
AUTHORIZE STAFF TO INCREASE FULL AND REDUCED
FARES; ALLOW FOR FREE TRANSFERS; DECREASE
THE DAY PASS FARE; ELIMINATE THE 7-DAY PASS;
INTRODUCE A 15-DAY PASS AND ASSOCIATED FARES;
INCREASE THE 30-DAY PASS FARE; INCREASE THE
MARCO EXPRESS ONE-WAY FARE; ALLOW COLLEGE
STUDENTS AND MILITARY PERSONNEL TO BE
ELIGIBLE FOR A REDUCED FARE; FURTHER
INCENTIVIZE CORPORATE DISCOUNTS; AND
AUTHORIZE FREE FARES ON FIXED ROUTES ON
DESIGNATED "TRY TRANSIT" DAY.
WHEREAS, the Board of County Commissioners has the authority to approve the Collier
Area Transit (CAT) bus fares and transit fee policy; and
WHEREAS, on October 23, 2012 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2012-192 establishing the CAT bus fares and transit fee policy;
and
WHEREAS, on February 12, 2013.and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2013-28 establishing an additional policy providing for an
elderly/disabled reduced fare for the subcontracted Transportation provider with the Florida
Commission for the Transportation Disadvantaged that provides transportation services under the
non -emergency transportation Medicaid Contract for Collier County; and
WHEREAS, on April 28, 2015 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2015-78 which extended affordable transportation alternatives
to our area youth to encourage participation in education, recreational and employment
opportunities; and
WHEREAS, on February 9, 2016 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2016-25 which authorizes the creation of a Corporate Discount
fare structure in order to encourage use of the Transit system by large employers; and
WHEREAS, on October 24, 2017 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2017-201 which created a free fare for Beach Routes to
encourage use of public transit to access the local beaches; and
WHEREAS, a comprehensive fare analysis has been conducted to ensure the Public
Transportation System is financially -sound and fiscally -accountable and that its fare structure is
fair and equitable for the public that it serves; and
NOW, THEREFORE BE IT RESOLVED BY THE BOARD OF COUNTY
COMMISSIONERS OF COLLIER COUNTY THAT:
1. Collier Area Transit (CAT) is hereby authorized to set bus fares in accordance with the
below schedule:
Service Category
Full Fare
Reduced
Fare*
One-way Fare
$2.00
$1.00
Children 5 years of age and younger
Free
Free
Transfers _
Free up to
90 minutes
Free up to
90 minutes
Day pass
$3.00
$1.50
Marco Express One-way Fare
$3.00
$1.50
Smart Card Passes
15-Day Pass
$20.00
$10.00
30-Day Pass
$40.00
$20.00
Marco Express 30-Day Pass
$70.00
$35.00
Discount Passes
Cost
Summer Paw Pass (Valid June I" — August 3 1 " for all students.
Cost includes Smart Card
$30
30-Day Corporate Pass (300+ Employees)
$29.75/mo.
* Reduced Fares are for members of Medicare, Disabled Community, those 65
years and older, children 17 and under; high school & college students and
active/retired military personnel. ID required. This fare would also apply to the
subcontracted transportation provider with the Florida Commission for the
Transportation Disadvantaged that provides transportation services under the
non -emergency transportation Medicaid Contract for Collier County.
Promotional Fares
Event
Occurrence
Fare
Try Transit Day
Annual as designated by the Board
Free
Transit Anniversary
As designated by PTNE Director
Free
Special Events
Up to 5 events annually (Staff may
distribute fare media up to specified value)___
$200/event
2. The CAT Fee Policy is hereby established as follows:
I. PURPOSE
The purpose of this policy is to establish user fees that will partially offset the cost of
providing services to the taxpayers of Collier County.
II. LIMITATIONS
No Waiving of Fees. The Board of County Commissioners shall set all fees and charges.
No fees may be waived, except as stated herein.
III. FEES
Smart Media Fees
Cost
Smart Card & Replacement without registration
$2.00
Smart Card Registration
$3.00
Smart Card Replacement with registration
$1.00
If you do not have an existing Collier Area Transit smart card, it will be
necessary to purchase one with your initial fare. The fee may be combined
with the smartcard fare to reduce the number of transactions.
3. Except for the Summer Paw Pass, the effective date for these modified fare structures and
policies for the fixed -route and paratransit system shall be October 1, 2018. The effective date for
the Summer Paw Pass program shall be June 12, 2018. Until such times, the current fare structures,
policies and all other discounts shall continue to apply.
4. THIS RESOLUTION ADOPTED this 12th day of June, 2018, after motion, second and
majority vote in favor of passage.
ATTEST
DWIW, CLERK
�fw k
By:
a.E. LL
nti Y�
Attest as to'dMirma putt' clerk
signature'oni , -
Approved
M.
Jeffrey 41 RI JIVkow, County Attornev
BOARD OF COUNTY COMMISSIONERS
COLLIER C.4UNXY, FLOI
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TABLE OF CONTENTS
1 INTRODUCTION...................................................................................................................1-1
2 EXISTING AND HISTORICAL FARE STRUCTURES.............................................................2-1
3 FARE POLICY AND STRUCTURE ASSESSMENT.................................................................3-1
4 DEMOGRAPHICS.................................................................................................................4-1
5 PUBLIC OUTREACH RESULTS.............................................................................................5-1
6 CONCEPTUAL FARE ALTERNATIVES..................................................................................6-1
7 FARE ELASTICITY ANALYSIS...............................................................................................7-1
8 RECOMMENDED FARE CHANGES......................................................................................8-1
9 CONCLUSION.......................................................................................................................9-1
CAT Fare Study Final Report
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LIST OF FIGURES
Figure 3-1: Annual Fixed -Route Ridership Trends, FY 2017-2024....................................................3-1
Figure 3-2: Fixed -Route Ridership for Peak & Non -Peak Months, FY 2017-2024 ..........................3-2
Figure 3-3: Fixed -Route Fare Revenue, FY 2017-2024........................................................................3-3
Figure 3-4: Fixed -Route Fare Usage by Fare Type, FY 2021-2024....................................................3-3
Figure 3-5: Fixed -Route Fare Revenue per Passenger, FY 2017-2024..............................................3-4
Figure 3-6: Farebox Recovery Ratio......................................................................................................3-4
Figure 3-7: Paratransit Ridership, FY 2017-2024.................................................................................3-6
Figure 3-8: Paratransit Ridership for Peak & Non -Peak Months, FY 2017-2024 ............................3-7
Figure 3-9: Paratransit Fare Revenue, FY 2017-2024..........................................................................3-7
Figure 3-10: Paratransit Fare Revenue per Passenger, FY 2021-2024..............................................3-8
Figure 3-11: Paratransit Fare Revenue by Fare Type, FY 2020 — FY 2024.........................................3-8
Figure 3-12: Paratransit Farebox Recovery Ratio, FY 2017-2024......................................................3-9
Figure 5-1: Which Fare Increments Make Paying With Cash Most Convenient For You? .............5-2
Figure 5-2: Which Fare Purchase/Payment Option Is Most Convenient To You?...........................5-3
Figure 5-3: Would You Support A Fare Increase If The Revenue Was Used For The Following?
(pick all that apply)..................................................................................................................................5-3
Figure 5-4: How Much You Think The Fares Should Be Increased To Cover The Cost To Provide
ADAService?............................................................................................................................................5-4
Figure 5-5: How Much Do You Think The TD Fares Should Be Increased to cover the cost to
provide TD services? (pick one).............................................................................................................5-5
Figure 5-7: How Long Is Your Typical One -Way Trip?........................................................................5-6
Figure 5-8: At What Price Is Fixed -Route Bus Service Too Expensive?.............................................5-6
Figure 5-9: If You Currently Do Not Use Passes, Why?......................................................................5-7
Figure 5-10: Rank The Following Proposed Fare Changes From Your Favorite (1 st) To Least
Favorite(4th)............................................................................................................................................5-8
LIST OF MAPS
Map 1-1: Study Area and Existing Bus Routes...
Map 4-1: Low -Income Households .....................
Map 4-2: Minority Populations ............................
..............................................................................1-3
.............................................................................. 4-3
.............................................................................. 4-4
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LIST OF TABLES
Table 2-1: CAT Fare Structure History...................................................................................................2-2
Table 3-1: Distribution of Ridership by Fare Used, FY 2021-2024....................................................3-5
Table 3-2: Selected Peer Systems........................................................................................................3-10
Table 3-3: Peer Comparison of Fixed -Route & ADA Fare Structures.............................................3-11
Table 3-4: CAT & Peer Fixed -Route Base Fare Multipliers...............................................................3-12
Table 3-5: Peer Transportation Disadvantage Program Fare Structure Comparison ...................3-13
Table 3-5: Peer Comparison of Transportation Disadvantaged Fares............................................3-13
Table 4-1: Collier County Low -Income Households, 2023.................................................................4-2
Table 4-2: Collier County Minority Populations, 2023........................................................................4-2
Table 6-1: Fixed Route Fare Alternatives..............................................................................................6-2
Table 6-2: Paratransit Fare Alternatives................................................................................................6-2
Table 6-3: Transportation Disadvantaged Fare Alternatives..............................................................6-3
Table 7-1: Paratransit Scenario 1...........................................................................................................7-1
Table 7-2: Paratransit Scenario 2...........................................................................................................7-1
Table 7-3: Paratransit Scenario 3...........................................................................................................7-2
Table 7-4: Transportation Disadvantaged Scenario 1.........................................................................7-2
Table 7-5: Transportation Disadvantaged Scenario 2.........................................................................7-3
Table 7-6: Transportation Disadvantaged Scenario 3.........................................................................7-4
Table 8-1: Fixed Route Recommendations..........................................................................................8-2
Table 8-2: Summary of Paratransit Fare Structure Recommendations............................................8-3
Table 8-3 Summary of Transportation Disadvantaged Fare Structure Recommendations ...........
8-4
CAT Fare Study Final Report
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1 INTRODUCTION
1.1 Background and Study Purpose
The Collier County Public Transit & Neighborhood Enhancement Division (PTNE) administers Collier
County's public transportation system, known as Collier Area Transit (CAT). CAT provides a fixed -route
network comprised of 16 routes and also partners with Lee County Transit (LeeTran) to provide the LinC
express route between the two counties. CAT provides paratransit service under the Collier Area
Paratransit (CAP) program that includes complementary Americans with Disabilities Act (ADA) service and
Transportation Disadvantaged (TD) services. Medicaid transportation services previously provided by CAT
are now provided through a network of transportation providers overseen by MTM, Inc., the County's
Medicaid transportation services broker. The County also serves as the Community Transportation
Coordinator (CTC) under Chapter 427 of the Florida Statutes. As the CTC, the PTNE Division administers
the coordination of countywide transportation services for individuals who are transportation
disadvantaged.
Funding for transit services in Collier County is provided by a variety of sources, including the Florida
Commission for the Transportation Disadvantaged (CTD), the Florida Department of Transportation
(FDOT), the Federal Transit Administration (FTA), local funding, and directly generated revenue that
primarily consists of passenger fares.
Collier County has the responsibility to ensure that a financially -sound and fiscally accountable transit
system is available to citizens and visitors. Although fixed -route and paratransit fares only fund a portion
of CAT's services, they are a critical component of the budget. It is appropriate for CAT to periodically
review and evaluate its fare structure to ensure the fares are fair and equitable, while also generating
revenue needed to operate the services. Federal regulations outlined by FTA in Circular 4702.113 require
that all service modifications and fare changes be fair and equitable to all citizens, regardless of race color,
or national origin, and to complete an analysis of all proposed changes or modifications. To accomplish
the above, CAT is undertaking this study to evaluate its fixed -route and paratransit fare structures.
CAT last modified its fixed -route fares in 2018 and paratransit fares in 2012. This fare study is the second
evaluation of the County's fare structure since it was recommended in their 2015 Transit Development
Plan (TDP) that CAT's fare structure be evaluated every five years, starting in 2017. This will help Collier
County ensure that it is maximizing potential farebox recovery in a fair and equitable manner and that
passenger fares are consistent with peer transit agencies who provide similar services to those in Collier
County.
CAT Fare Study Final Report 1 1-1
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1.2 Report Organization
This report documents the findings of the fare study completed for CAT for its fixed -route and paratransit
services and, including this introduction, is organized as follows:
Section 2 includes an overview of CAT's current and historical fare structure.
Section 3 provides an evaluation of CAT's fixed -route and paratransit ridership and revenue trends since
the most recent fare modifications occurred. An assessment of fare policies for selected peer systems
compared to CAT also is documented.
Section 4 provides a profile of Collier County demographic variables used to develop and evaluate a series
of subsequent fare policy concepts.
Section 5 documents the public input gathered during this study on the potential fare changes.
Section 6 presents initial fixed -route and paratransit fare concepts that were evaluated and presented to
the public for comment prior to determining final recommendations. For each fare scenario identified,
ridership and revenue impacts are estimated based on fare elasticity and a fare analysis model developed
for this study to reflect likely behavioral responses by riders.
Section 7 examines the elasticity of demand for CAT's fixed -route service paratransit service, which
measures the sensitivity of ridership to changes in fares.
Section 8 documents the recommended changes to CAT's fixed -route and paratransit fare structures and
provides other policy recommendations for consideration.
Artificial intelligence —based tools were used in limited ways to support drafting and idea generation. All
substantive analysis, conclusions, and recommendations reflect the independent work, expertise, and
judgment of the project team.
1.3 CAT Service Area
CAT's fixed -routes and bus stops are shown in Map 1-1. Paratransit service is provided countywide, and
most paratransit trips are provided for travel to medical appointments, nutrition sites, and employment.
CAT's fixed -route services are available to the general public, while customers utilizing the ADA or TD
paratransit services must be approved for service through an eligibility process.
CAT Fare Study Final Report 1 1-2
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MAP 1-1: STUDY AREA AND EXISTING BUS ROUTES
A
Data Source: Collier Area Transit
0 2 4 8 Miles
I I I I I I I I
CAT Fare Study Final Report 1 1-3
10
2 EXISTING AND HISTORICAL FARE STRUCTURES
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CAT's fixed -route service has a base fare of $2.00 per one-way trip for all routes except the Marco Island
Express route, which has a $3.00 base fare. CAT also provides fare options for a daily, 15-day, or monthly
(30-day) pass for more frequent customers. Reduced fares are provided for members of Medicare,
persons with disabilities, passengers age 65 and older, children 17 and under, high school and college
students, active and retired military personnel, and TD passengers. Children aged five and under may ride
for free. Appropriate ID is required to receive the reduced fare rate. Transfers are free within 90 minutes
on a different route. Students also have access to the Summer Paw Pass, a $30.00 pass valid June 1st —
August 31st. CAT has promoted the "Try Transit Day" on multiple occasions, such as Earth Day and Florida
Mobility Week, offering everyone free transit for a day.
The one-way fare for ADA-eligible riders is $3.00. FTA regulations prohibit the ADA fare to be more than
twice the regular fixed -route fare for the same trip. CAT's TD fare is income -based, with customers below
the poverty level paying a fare of $1.00, $3.00, or $4.00 depending on their household income status. CAT
has the ability to increase the TD fare to any level it deems appropriate, pending the completion of an
equity analysis and approval of the Local Coordinating Board (LCB) and the Collier County Board of County
Commissioners (BCC). As previously mentioned, all paratransit customers must be certified as eligible to
use the system under the ADA and/or TD programs.
Table 2-1 presents CAT's historical and current fixed -route and paratransit fare structures. Fare structure
updates were instituted in 2006 and 2009 for fixed -route service only, in 2012 for paratransit service, and
in 2018 for the fixed -route system, the latter reflecting the current fare structure in place.
CAT Fare Study Final Report 1 2-1
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TABLE 2-1: CAT FARE STRUCTURE HISTORY
11 • •• • ••
•
Priorer
Fare
2006 11' 2012 2018
Fixed -Route Fares
Full Fixed Route Cash Fare
$1.00
$1.25
$1.50
$1.50
$2.00
Reduced Fixed -Route Cash Fare
$0.50
$0.60
$0.75
$0.75
$1.00
Transfer
Free
Free
$0.75
$0.75
Free
Reduced Transfer
Free
Free
$0.35
$0.35
Free
Children
Age 6&
Age 6&
Age 5&
Age 5&
Age 5&
Under Free
Under Free
Under Free
Under Free
Under Free
All Day Pass
$3.00
$4.00
$4.00
$4.00
$3.00
Reduced All Day Pass
$1.50
$2.00
$2.00
$2.00
$1.50
Weekly Pass
-
-
$15.00
$15.00
-
Reduced Weekly Pass
-
-
$7.50
$7.50
-
15-Day Pass
-
-
-
-
$20.00
Reduced 15-Day Pass
-
-
-
-
$10.00
Monthly Pass
$30.00
$35.00
$35.00
$35.00
$40.00
Reduced Monthly Pass
$15.00
$17.50
$17.50
$17.50
$20.00
Marco Express Single Fare
$2.00
$2.50
$2.50
$2.50
$3.00
Reduced Marco Express Single Fare
$1.00
$1.20
$1.20
$1.20
$1.50
Marco Express Monthly Pass
$60.00
$70.00
$70.00
$70.00
$70.00
Reduced Marco Express Monthly Pass
$30.00
$35.00
$35.00
$35.00
$30.00
Paratransit Fares
$3.00 ($1.00
$3.00 ($1.00
ADA Fare
$2.00
$2.00
$2.00
at or under
at or under
poverty level)
poverty level)
$1.00 fare
$1.00 fare
$1.00 fare
or co-
or co-
or co-
Services
Services
Medicaid Fare
payment
payment
payment
managed
managed
Services
Services
Services
by MTM,
by MTM,
managed by
managed by
managed by
Inc.
Inc.
Collier County
Collier County
Collier County
TD Fare - At or Under Poverty Level
$0.00
$0.00
$0.00
$1.00
$1.00
TD Fare - 101% to 150% of Poverty
$2.00
$2.00
$2.00
$3.00
$3.00
Level
TD Fare - 151% to 225% of Poverty
$3.00
$3.00
$3.00
$4.00
$4.00
Level
TD Fare - 226% to 337% of Poverty
$4.00
$4.00
$4.00
$5.00
$4.00
Level
TD Fare -+337% of Poverty Level
$6.00
$6.00
$6.00
$7.00
$4.00
Data Source: Collier Area Transit
CAT Fare Study Final Report 1 2-2
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3 FARE POLICY AND STRUCTURE ASSESSMENT
This section presents the results of a trend analysis completed to examine historical fixed -route and
paratransit ridership and revenue changes and a peer review analysis completed to benchmark CAT's
existing fixed -route and paratransit fare structure against selected peer transit agencies.
3.1 Trend Analysis
A ridership and fare revenue trend analysis was completed to review system ridership and fare revenue
growth prior to and after the most recent fare increase for both fixed -route and paratransit services.
3.1.1 Fixed -Route Trends
Figure 3-1 provides the trend in annual ridership for CAT's fixed -route service between FY 2017 and FY
2024. CAT's last fare increase occurred in October 2018. Ridership steadily decreased between FY 2017
and FY 2019 with an overall loss of approximately 11% within that time frame. Ridership drastically
decreased in FY 2020 and 2021 due to the COVID pandemic. Since FY 2021, ridership has slowly recovered
at an annual rate of about 8% annually, for a total ridership increase of 23% since FY 2021.
FIGURE 3-1: ANNUAL FIXED -ROUTE RIDERSHIP TRENDS, FY 2017-2024
950,000
900,000
I
850,000
800,000 1
I
750,000
700,000 1
y1�
650,000 I Q
600,000
170
rpl0
550,000 N 1
m1
500,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: Collier Area Transit
Given Collier County's significant peak population consisting of visitors and seasonal residents during the
months of October through March, the fixed -route ridership is also examined during peak versus non -
peak months. As shown in Figure 3-2, the peak ridership for FYs 2017-2024 is higher than the non -peak
ridership for most years, ranging from 93% to 166% of peak ridership and averaging 12% more than non -
peak ridership over the entire 8-year period. The Comprehensive Planning Section of the County's Growth
Management Division estimates the countywide population increases approximately +20% during the
peak season.
CAT Fare Study Final Report 13-1
FIGURE 3-2: FIXED -ROUTE RIDERSHIP FOR PEAK & NON -PEAK MONTHS, FY 2017-2024
1,000,000
900,000
800,000
700,000
600,000
500,000
400,000
300,000
200,000
100,000
Source: Collier Area Transit
393,387
447,574
FY 2018
■
284,238
319,927
FY 2021
FY 2022
■ Peak ■ Non -Peak
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353,705 367,694
369,213 L 386,467
FY 2023 FY 2024
Figure 3-3 provides the trend in annual fare revenue for CAT's fixed -route service between FY 2017 and
FY 2024. As of FY 2024, fare revenue has recovered to pre-COVID numbers. Figure 3-4 illustrates the
distribution of fixed -route fare usage by fare type between FY 2021 and FY 2024. Based on the Masabi
electronic fare collection data, the 30-day and 15-day passes provide the highest percentage of usage
(including full and reduced) at 34.5% and 32.4%, respectively. The day pass generates the third highest
revenue, while the base fare generates the fourth highest revenue (18.2% and 10.4%, respectively).
Masabi data records each time an electronic fare pass is used, so cash payments are not included in this
figure.
CAT Fare Study Final Report 1 3-2
$950,000
$900,000
$850,000
$800,000
$750,000
$700,000
$650,000
$600,000
$550,000
$500,000
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FIGURE 3-3: FIXED -ROUTE FARE REVENUE, FY 2017-2024
I O
fD
N I It
m I m
I
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: Collier Area Transit
FIGURE 3-4: FIXED -ROUTE FARE USAGE BY FARE TYPE, FY 2021-2024
Other, 1.8%
ME, 2.6%,
30 D
3,
Source: Masabi data provided by Collier Area Transit
*ME: Marco Express
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Figure 3-5 provides the trend in annual fixed -route fare revenue per passenger for FY 2017 through FY
2024. The implementation of fare increases in FY 2018 led to a per passenger fare revenue increase that
is observable starting in FY 2019 and lasting through FY 2024 with irregularities in this trend during the
pandemic years. During this eight -year period, the average fare revenue per passenger was $1.12.
FIGURE 3-5: FIXED -ROUTE FARE REVENUE PER PASSENGER, FY 2017-2024
$1.50
T- T
SIX'
MIQ
$1.25 n I ;a
�I0
IM
$1.00
$0.75
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: Collier Area Transit
Fare revenue decreased and increased between FY 2017 and FY 2024 showing irregularities due to the
pandemic (see Figure 3-3) but rebounded back to pre-COVID figures. Operating costs continued to
increase, however, during this period. As a result, the annual farebox recovery ratio decreased by 5%
overall, or from 16% in FY 2017 to 11% in FY 2024, during this period as demonstrated in Figure 3-6.
FIGURE 3-6: FAREBOX RECOVERY RATIO
17.0%
I
16.0%
15.0%
14.0%
13.0%
12.0% y I �+
SIX
11.0% CD M
3 I fl-
10.0% I
9.0 % N I rt
8.0% M
I
FY 2017 FY 2018 FY 2019
FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: National Transit Database (FYs 2021-2023), Collier Area Transit (FY2024)
The historical trend in type of fare media used was also analyzed. Table 3-1 displays the percentage of
riders using each type of fare option from FYs 2021-2024. Full 15-day pass fare use was the largest fare
media at 32%, followed closely by the full month pass fare at 31%, together accounting for almost two
thirds of ridership fare use. These figures suggest that the 7-day pass being replaced by the 15-day pass
was a major success in solidifying revenue recovery and in capturing a recurring ridership.
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TABLE 3-1: DISTRIBUTION OF RIDERSHIP BY FARE USED, FY 2021-2024
Ll-L`t 1V.`t/O V.1/O 10.1/O V.1/O JL.a/O V.1/O J1.V/O 0.-)/0 `t.`t/O
Source: Collier Area Transit
*Other includes CAT employee/family, county employee, child 5 and under, free/voucher, Marco Express (full and reduced), and Summer Paw Pass.
CAT Fare Study Final Report 1 3-5
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3.1.2 Paratransit Trends
Figure 3-7 shows the trend in total paratransit ridership between FY 2017 and FY 2024. Paratransit
ridership has surpassed pre-COVID numbers, reaching 129,638 riders. Before the dip in ridership between
FY 2020 and FY 2022, ridership had steadily increased to 108,214. Overall, ridership between FY 2017 and
FY 2024 increased by 29%.
FIGURE 3-7: PARATRANSIT RIDERSHIP, FY 2017-2024
140,000
120,000
100,000
80,000
60,000
40,000
Source: Collier Area Transit
Figure 3-8 shows the paratransit ridership by peak and non -peak months for FY 2017-2024. There is a
smaller difference in paratransit ridership during peak and non -peak than for fixed -route ridership, with
the peak season ridership averaging a 2% increase over non -peak season ridership during this 8-year
period. This indicates that paratransit riders are primarily local year-round residents rather than seasonal
residents. According to Census data, the percentage of Collier County residents age 65 and over has
increased 27% since 1990. This trend is expected to continue as the Baby Boomer generation continues
to age and is expected to result in increasing paratransit service demand.
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FIGURE 3-8: PARATRANSIT RIDERSHIP FOR PEAK & NON -PEAK MONTHS, FY 2017-2024
140,000
120,000
100,000
80,000
60,000
40,000
20,000
48,061 51,830 53,116
52,237 54,426 ff
55,098
FY 2017 FY 2018 FY 2019
i
63,439
62,101
27,307 ■
38,688 j
A-
5
59,486 66,199
36,620
FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
■ Peak ■ Non -peak
Source: Collier Area Transit
Figure 3-9 displays the trend in total paratransit revenue between FY 2021 and FY 2024. With the notable
exceptions of the pandemic years, paratransit fare revenues have generally followed ridership and have
continued to increase. The trend of paratransit ridership increasing due to an increase in the population
over age 65 will potentially maintain fare revenues on track in coming years.
$260,000
$245,000
$230,000
$215,000
$200,000
$185,000
$170,000
$155,000
$140,000
FIGURE 3-9: PARATRANSIT FARE REVENUE, FY 2017-2024
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: Collier Area Transit
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Figure 3-10 provides the trend in annual paratransit fare revenue per passenger for FY 2017 through FY
2024. Paratransit revenues per passenger have stagnated relative to the increase in ridership with an
observable drop of $2.25 to about $1.80 by FY 2024.
FIGURE 3-10: PARATRANSIT FARE REVENUE PER PASSENGER, FY 2021-2024
$2.50
$2.25
$2.00
$1.75
$1.50
$1.25
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: Collier Area Transit
Figure 3-11 illustrates the distribution of paratransit fare revenue by fare type between FY 2020 and FY
2024. The ADA program generates an average of 74% of the annual paratransit revenue, including both
ADA and TD revenue.
FIGURE 3-11: PARATRANSIT FARE REVENUE BY FARE TYPE, FY 2020 — FY 2024
$300,000
$250,000
$200,000
$150,000 ■ TD revenue
■ADA revenue
$100,000 ■
$50,000
$0 IMEME IMEME IMEME IMEME
FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
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Higher annual operating costs between FY 2017 and FY 2024 have continued impacting farebox recovery
ratio year over year. While the paratransit fare has been trending positively, the paratransit farebox
recovery ratio has decreased from nearly 6% to just below 4%, as demonstrated in Figure 3-12.
6.0%
5.5%
5.0%
4.5%
4.0%
3.5%
3.0%
FIGURE 3-12: PARATRANSIT FAREBOx RECOVERY RATIO, FY 2017-2024
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Source: National Transit Database (FYs 2021-2023), Collier Area Transit (FY2024)
3.2 Peer Review
A peer review is a common tool utilized by transit agencies to compare and evaluate transit systems
operating within a similar operating environment or that might share other similar system characteristics
that can inform the decision -making process. Therefore, this fare study includes a comparative analysis of
transit systems similar to CATto assist in determining the appropriateness of specific fare policies and fare
structures. For this fare policy review, peer systems were selected by reviewing transit systems from the
most recent CAT TDP and Collier County Transportation Disadvantaged Service Plan (TDSP), and input
from CAT staff. Table 3-2 presents the transit systems included in this peer review.
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TABLE 3-2: SELECTED PEER SYSTEMS
Peer Systems
Breeze Transit (Sarasota County Area Transit)
LeeTran (Lee County Transit)
Location
Sarasota, l
Fort Myers, FL
Bayway (Bay County Transportation)
Panama City, FL
ECAT (Escambia County Area Transit Authority)
Pensacola, FL
CCRTA (Cape Cod Regional Transit Authority)
Hyannis, MA
CARTA (Charleston Area Regional Transportation Authority)
North Charleston, SC
Citrus Connection (Lakeland Area Mass Transit District)
Lakeland, FL
The Wave (Cape Fear Public Transportation Authority)
The Wave Transit System
Wilmington, NC
Mobile, A
Go Pasco (Pasco County Public Transportation) I New Port Richey, FL
Information on each system's fare policy and fare structures was collected either directly from the transit
agency's website or by contacting each agency via telephone. Table 3-3 summarizes the fare structure,
fares, and transfer policies for each peer transit agency compared to CAT, the peer group mean, and the
percentage of CAT's fare from the peer group mean, when applicable.
From this peer review, the following observations are made:
• CAT's daily pass and monthly (30-day) pass cost less than the peer mean at 33% and 13% less,
respectively. Only CAT's base fare is higher than the peer mean (13%). CAT's weekly pass option
is not directly comparable with the peer group, since CAT offers a unique 15-day pass. The 15-day
pass is 50% above the peer mean cost for weekly passes, however it provides twice the longevity.
Therefore, the value of the 15-day pass is comparable to the peer mean for weekly passes.
• CAT's ADA fare at $3.00 is in line with the peer mean ADA fare of $2.78.
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TABLE 3-3: PEER COMPARISON OF FIXED -ROUTE & ADA FARE STRUCTURES
Transit System
CAT
Breeze Transit
LeeTran
Fixed -Route
Base One-
Way Fare
$2.00
.50
Daily
Pass
$3.00
n/a
Weekly/ Monthly/
D. i D.
, Pass Pass
$20.00(1) $40.00 y
$50.00 N
$15.00 $40.00 N
ADA Fare
•
$3.00
$1.50
$4.00
$3.00
Bayway
$1.50
$4.00
n/a
$35.00
N
$1.50
ECAT
$1.75
$5.25
$14.50
$47.00
Y
$3.50
CCRTA
$2.00
$6.00
n/a
$60.00
Y
$2.50
CARTA
$3.50
$7.00
$15.00
$57.00
Y
$4.00
Citrus Connection
$1.50
$3.00
$12.00
$47.00
Y
$2.00
WTS(Z)
$1.25
$3.00
$10.00
$40.00
Y
$2.50
GoPasco
$1.50
$3.75
n/a
$37.50
N
$3.00
Peer Group Mean
$1.78
$4.50
$13.30
$45.94
-
$2.78
CAT%From Mean
1 13%
1 -33%
1 50%
-13%
-
8%
'CAT replaced their 7-day pass with a 15-day pass.
z WTS charges $1.25 for transfers paid for in cash.
Using the fare information from Table 3-3, the base fare multiplier for each type of pass was calculated.
The base fare multiplier refers to the number that is multiplied by the cash fare to determine the price of
the pass. Table 3-4 compares the base fare multiplier for each of CAT's fare pass options to those offered
by the peer agencies and the peer agency mean, when applicable. Based on this analysis, the following
conclusions are drawn:
• CAT's base fixed -route fare ($2.00) is above peer mean ($1.78) by 13%.
• Daily pass ($3.00) is 33% below peer mean ($4.50).
• Monthly pass ($40.00) is 13% below peer mean ($45.94).
• ADA fare ($3.00) is 8% above peer mean ($2.78).
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TABLE 3-4: CAT & PEER FIXED -ROUTE BASE FARE MULTIPLIERS
Agency Base
Fare
Daily Pass
Fare
Multiplier
Weekly/7-Day
Fare
Pass
Multiplier
D.
Pass
Fare Multiplier
CAT $2.00
$3.00
1.50
$20.00
10.00
$40.00
20.00
Breeze Transit
$1.50
n/a
n/a
n/a
n/a
$50.00
33.33
LeeTran
$1.50
$4.00
2.67
$15.00
10.00
$40.00
26.67
Bayway
$1.50
$4.00
2.67
n/a
n/a
$35.00
23.33
ECAT
$1.75
$5.25
3.00
$14.50
8.29
$47.00
26.86
CCRTA
$2.00
$6.00
3.00
n/a
n/a
$60.00
30.00
CARTA
$3.50
$7.00
2.00
$15.00
4.29
$57.00
16.29
Citrus Connection
$1.50
$3.00
2.00
$12.00
8.00
$47.00
31.33
WTS
$1.25
$3.00
2.40
$10.00
8.00
$40.00
32.00
GoPasco
$1.50
$3.75
2.50
n/a
n/a
$37.50
25.00
Peer Group Mean
$1.78
$4.50
2.53
$13.30
7.71
$45.94
27.20
CAT % From Mean
13%
-33%
-41%
50%
30%
-13%
-26%
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3.2.1 Table 3-5: Peer Transportation Disadvantage Program Fare Structure Comparison
Table 3-5 presents TD eligibility, TD services, and TD fares for CAT and the selected peer transit systems
based on information obtained from these systems. TD mobility services in Florida are a program -based
support for persons with qualifying incomes below and/or relative to poverty level. While TD is a state -
based program, TD services are deployed at the county level and policy varies county to county. Table 3-
5 shows that TD eligibility is income based, but that the type of services and fares vary across the peers.
CAT charges the most widely ranging fares for TD services compared to the selected peers. Notably, CAT
does not provide a bus transit pass for TD eligible riders, while most other peers do.
TABLE 3-6: PEER COMPARISON OF TRANSPORTATION DISADVANTAGED FARES
Transit System
CAT
Eligibility
Requirements
Income -based
Fare/Fee
$1, $3, or $4 per one-way trip depending
on rider's household income
TD Bus Pass
No
Breeze Transit
Income, age, or ADA
$1.50 per one-way trip flat fee
No
LeeTran
Income -based
$3.00 per one-way trip flat fee
Yes
Bayway
Income, age, or ADA
$1.50 per one-way trip flat fee
No
ECAT
Income -based
$2.50 per one-way trip flat fee
Yes
CCRTA
Income -based
Bus free, $1.50 for DR
Yes
CARTA
Income -based
$1.25 per one-way trip flat fee
Yes
Citrus Connection
Income -based
$2.00 per one-way trip flat fee
Yes
WTS
N/A
N/A
N/A
GoPasco
Income -based
Bus free, $2.50 per one-way trip flat fee
Yes
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4 DEMOGRAPHICS
Transit providers within service areas containing more than 200,000 residents are required under Title VI
of the Civil Rights Act of 1964 to complete an equity analysis of any major service change or fare change.
The analysis must be completed during the programming stages, regardless of the proposed fare increase
or decrease amount. Requirements for major service changes differ based on the magnitude of changes
and established thresholds. The purpose of this equity analysis is to ensure that any potential fare
structures are consistent with Title VI of the Civil Rights Act of 1964 and are fair and equitable to all
citizens, regardless of race, color, or national origin. The objectives of FTA's Title VI Program, as set forth
in FTA Circular 4702.113, "Title VI Program Guidelines for Federal Transit Administration Recipients," are:
• To ensure that FTA-assisted benefits and related services are made available and are equitably
distributed without regard to race, color, or national origin;
• To ensure that opportunities to participate in the transit planning and decision -making process
are provided to persons without regard to race, color, or national origin;
• To ensure that opportunities to participate in the transit planning and decision -making process
are provided to persons without regard to race, color, or national origin;
• To ensure that decisions on the location of transit services and facilities are made without regard
to race, color, or national origin; and
• To ensure that corrective and remedial action is taken by all applicants and recipients of FTA
assistance to prevent discriminatory treatment of any beneficiary based on race, color, or national
origin.
Once modifications to CAT's fare structure are identified during this study, an equity analysis will be
completed to determine whether the planned changes will have a disparate impact on minority
populations. While low-income populations are not a protected class under Title VI, it is recognized that
there is an inherent overlap of environmental justice (EJ) principles in this area. Additionally, because it is
important to evaluate the impacts of service and fare changes on passengers who are transit -dependent,
FTA requires transit providers to evaluate proposed service and fare changes to determine whether low-
income populations will bear a disproportionate burden of the changes. Therefore, the equity analysis will
analyze whether there is a disproportionate burden between the existing fare and the proposed fare
change on low-income riders.
This section presents demographic data from the 2019-2023 American Community Survey (ACS) 5-year
Estimates used to map the low-income and minority populations throughout the CAT service area at the
Census block group level. These results will be used in the forthcoming equity analysis to assess the impact
of fare changes on low-income and minority populations within Collier County.
Table 4-1 shows the percentage of Collier County's low-income households, defined as 200% of the federal
poverty level or less. Map 4-1 depicts all low-income block groups where the number of below poverty
households is greater than the County average of 10.7%. As shown in the map, the block groups with
greater numbers of households below the poverty level are located in the more rural northern- and
southern -most portions of the county, along with several in the denser areas within Naples. All low -
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income block groups have full or partial fixed -route transit service in addition to ADA and TD services
except for the block group in which Everglades City is located.
TABLE 4-1: COLLIER COUNTY Low -INCOME HOUSEHOLDS, 2023
Total Households �o Blelow
Households Below Poverty Poverty
Table 4-2 shows the percent of Collier County's population that identify as a minority. Map 4-2 depicts all
minority block groups where the minority population is greater than the County average of 37.6%. Block
groups with the highest minority populations are located in the northern -most portion of the county and
to the south and east of the urban area. These block groups all have full or partial fixed -route transit
service in addition to ADA and TD services.
TABLE 4-2: COLLIER COUNTY MINORITY POPULATIONS, 2023
1� Total Minority % Minority
LPopulation Population
387,681 145,897 37.6%
Source: 2019-2023 ACS 5-year Estimates
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MAP 4-1: Low -INCOME HOUSEHOLDS
0 2 4 8 Miles
I I I I I I I
*Source: 2019-2023 ACS S-year Estimates (Block groups with % of households below poverty greater than the countywide figure of 14.29,6)
CAT Fare Study Final Report 14-3
MAP 4-2: MINORITY POPULATIONS
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S Miles
*Source: 2019-2023 ACS 5-year Estimates (Block groups with a minority population greater than the countywide figure of 37.6%
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5 PUBLIC OUTREACH RESULTS
As part of the 2025 CAT Fare Study, a comprehensive rider survey was conducted to better understand
customer travel behavior, satisfaction with current fare products, and perspectives on potential fare
adjustments. Surveys were distributed across both fixed route and paratransit services, available in
English and Spanish, and accessible in print and online formats through CAT's website, social media
channels, and partner organizations.
The objectives of the survey include:
• Assessing awareness and satisfaction with existing fare media
• Identifying preferred payment methods, including mobile ticketing, reloadable smartcards, and
cash options
• Measuring public sensitivity to potential fare adjustments
• Gathering input on affordability and equity considerations for seniors, students, veterans, and low
income riders
Preliminary results indicate a general preference for maintaining current fare levels
5.1 Rider Intercept Survey
CAT staff conducted an intercept survey of current riders using a questionnaire between September and
December 2025. A total of 52 responses were collected as of November 18th, 2025. Highlights of the
updated survey findings are summarized below:
• Most respondents indicated that paying fares using a smartphone is the most convenient option,
followed my purchasing or reloading a smart card at local retail locations.
• When asked which cash increments are most convenient, the majority selected even quarter or
dollar amounts (e.g. $2.25).
• Awareness of CAT smart cards was mixed. A significant portion of residents reported they were
not aware that's mart cards are sold, indicating the need for improved communication.
• Among those who do not use smart cards, the most common reason reported was not knowing
where to obtain one.
• For riders currently using smart cards, most stated they would prefer to reload them at retail
stores or online, rather than at the transfer center.
• When asked to rank proposed fare changes, riders most frequently placed daily fare caps and new
5-day/10-day passes as their preferred options, while increases to the base fare or day pass
ranked lowest.
• When asked about additional fare options, common suggestions included introducing 5-day or
10-day passes and offering discounted off-peak fares
• Open ended comments indicated that many riders rely on CAT for essential or daily trips and
expressed concern about affordability if fares were to increase.
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5.2 Public Workshop Results
CAT and the PTNE Division conducted a combination of in -person and virtual public workshops, along
with outreach activities at major transfer centers and community events. These efforts were designed to
meet Title VI and EJ requirements by engaging a broad and representative cross-section of the
community. Key themes and feedback from the public workshops are summarized in Appendix A: Public
Outreach Summary. In addition to public input, this summary incorporates findings from one-on-one
interviews with CAT operations staff, which focused on identifying operational challenges and potential
solutions related to the current fare structure.
A total of 54 people completed the exercise survey digitally to provide feedback for use in developing
fare study recommendations. Highlights of the public workshop feedback are noted below.
As shown in Figure 5-1, most respondents (43%) stated that a fare rounded to a whole dollar is most
convenient.
FIGURE 5-1: WHICH FARE INCREMENTS MAKE PAYING WITH CASH MOST CONVENIENT FOR YOU?
3.8%
3.8
26.9
■ An even dollar IN
■ An even half dollar
■ An even quarter dollar
All of the above
■ Other
■ No Response
Nearly 60% of all respondents stated that the ability to buy a smart card at a third -party location (such
as a convenience or grocery store) would be convenient. Just over 40% stated that being able to pay the
fare using their smartphone or tablet also would be convenient (see Figure 5-2).
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FIGURE 5-2: WHICH FARE PURCHASE/PAYMENT OPTION IS MOST CONVENIENT TO YOU?
1.9 %
1
■ Smartphone ■ Smartcard ■ Other No response
As shown in Figure 5-3, 77% of all respondents stated that they would support a fare increase if the
revenue was used to improve service frequency/availability or provide better access to other locations.
The remaining 23% stated they do not support a fare increase. Additional service to Vanderbilt Beach,
better locations of stops, and later/more frequent service were specific comments received.
FIGURE 5-3: WOULD YOU SUPPORT A FARE INCREASE IF THE REVENUE WAS USED FOR THE FOLLOWING? (PICK
ALL THAT APPLY)
mp�
Yes to maintain current
Yes for service frequency
Yes for better access
Of respondents who use ADA service, 68.4%% said they would support a fare increase of $0.25, 10.5%
would support an increase of $1, and 5.3% would support an increase of $0.50. The remaining 22% stated
they did not support an ADA fare increase (Figure 5-4).
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FIGURE 5-4: How MUCH YOU THINK THE FARES SHOULD BE INCREASED TO COVER THE COST TO PROVIDE ADA
SERVICE?
■ $1.00 increase
■ $0.50 increase
■ $0.25 increase
Other
68.4
As shown in Figure 3-5, 56.3% of the respondents who use TD service said they would support a fare
increase of $0.25, 6.3% would support an increase of $0.50 and 12.5% would support an increase of $1.
Respondents indicated different amounts they would support other than the options supplied; one person
stated they would support an increase of $0.05, and the remaining 33% stated they did not support a TD
fare increase.
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FIGURE 5-5: How MUCH DO YOU THINK THE TD FARES SHOULD BE INCREASED TO COVER THE COST TO PROVIDE
TD SERVICES? (PICK ONE)
25.0% ■
■ $1.00 ■ $0.50 ■ $0.25 Other
6.3
Respondents who use fixed -route service were asked how long their typical trip is in time and distance.
As shown in Error! Reference source not found. and Figure 5-6, the distribution of responses was varied;
however, more than half of riders indicated spending 30 minutes or more on their typical trip, and nearly
one -quarter have an average trip distance of greater than 20 miles.
CAT Fare Study Final Report
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COLLIER AREA TRANSIT
FIGURE 5-6: How LONG IS YOUR TYPICAL ONE-WAY TRIP?
No Response
More than 40 E 3.8%
31 to 40 0.0%
21 to 30 M 5.8%
10 to 20 M 5.8%
Less than 10
As shown in Figure 5-7, of the respondents who use the fixed -route system, 31% indicated that a fare of
$2.00 would be too expensive and 40% indicated that a fare of $2.50 would be too expensive. The
remaining 29% indicated that the current fare of $1.50 is already too expensive.
FIGURE 5-7: AT WHAT PRICE IS FIXED -ROUTE BUS SERVICE TOO EXPENSIVE?
■ Current fare of $2.00
■ $2.25 fare
■ $2.50 fare
Other
■ No Response
1.9
When asked about fare passes, 47% of fixed -route riders indicated that they do not ride the bus enough
to make the cost of a pass worthwhile, and 41% stated that one of the pass options was too expensive
(20% for the 30-day pass, 12% for the day pass, and 9% for the 7-day pass). The remaining 12% indicated
CAT Fare Study Final Report 15-6
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COLLIER AREA TRANSIT
they are either unable to get to a location to buy a pass or it is too confusing for them to buy a pass on
the bus (Figure 5-8).
FIGURE 5-8: IF YOU CURRENTLY DO NOT USE PASSES, WHY?
No Response
. '
Do not ride enough to make the cost of a pass worth
IF
�'��
the price
too confusing to buy the pass on the bus
JA 3.8%
30 day pass is too expensive
a 5.8%
7 day pass is too expensive
0.0%
Day pass is too expensive
0 3.8%
Unable to get to a location to buy the pass
&. 9.6%
As shown in Figure 5-9, when asked which three fixed -route fare pass options CAT should institute first,
the top choice was reducing the day -pass from $4.00 to $3.00 as a stand-alone change, followed by
increasing the base fare from $1.50 to $2.00 and with reducing the day -pass from $4.00 to $3.00.
CAT Fare Study Final Report 15-7
a.
,
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FIGURE 5-9: RANK THE FOLLOWING PROPOSED FARE CHANGES FROM YOUR FAVORITE (1ST) TO LEAST FAVORITE
(4TH)
■ Raise daily pass from $3.00 to $4.00
■ Implement daily and monbthly fare caps:
Daily capped at $4.00, monthly at $40.00
■ Test new employer sponsored Marco- Express
pass at $60
Base fare to $2.25, 15 day pass to $24, 30 day
pass to $44
Other comments received from the public workshop include:
• Provide a two-hour fare with transfer.
• Provide 1-day, 7-day, and 30-day pass options for service between Lee and Collier counties.
• Have a frequent -user program or other ways of purchasing a 30-day pass.
• Extend summer -season student Paw pass for athletes/college students during sports.
• Allow payment options for the 30-day pass.
• Provide reduced passes for college students.
• Provide Wi-Fi in buses.
• Provide a simpler (more user-friendly) website and a smartphone/tablet app with a trip planner.
CAT Fare Study Final Report 15-8
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6 CONCEPTUAL FARE ALTERNATIVES
CAT is evaluating a series of conceptual fare alternatives across its service types, including fixed route,
paratransit, and the Transportation Disadvantaged program. These alternatives are intended to improve
fare equity, streamline fare structures, and balance revenue recovery with customer affordability.
For fixed route services, alternatives focus on system alignment and sustainability. Peer alignment will
ensure CAT fares remain consistent with comparable transit systems. A fare capping strategy is under
consideration to provide cost predictability for frequent riders by limiting the maximum fare paid within
a set period. Employer buy -in initiatives would encourage local businesses to participate in subsidizing
transit fares for their employees, increasing ridership and reducing commuter costs. Finally, revenue
recovery strategies are included to maintain financial stability while supporting service improvements.
Table 6-1 summarizes the four fixed route fare alternatives.
For paratransit services, a base fare adjustment is being considered. This adjustment would reflect
changes in operating costs and maintain consistency with federal and state funding requirements while
ensuring equitable access to ADA-complementary service. Table 6-2 depicts the paratransit fare
alternatives.
Four Transportation Disadvantaged fare options are being evaluated. The tier simplification option keeps
the lowest fare at one dollar and makes modest increases for riders up to 250 percent of the Poverty
Level, while removing eligibility above that level. The revenue recovery option follows the same structure
but raises fares more aggressively to generate additional funding. Table 6-3 presents the Transportation
Disadvantaged fare alternatives.
A fixed -route focused option keeps the simplified tiers but makes fixed -route service free for all TD riders
to shift demand away from paratransit. A three-tier option raises fares across all income levels, including
increasing the lowest fare to two dollars, and continues to exclude riders above 250 percent of the Poverty
Level.
CAT Fare Study Final Report 1 6-1
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TABLE 6-1: FIXED ROUTE FARE ALTERNATIVES
FR Fare
Category
Existing
Scenario 1
4
,Scenario 2
Scenario 3*
Scenario 4
Full Fixed
$2.00
$2.00
$2.00
$2.00
$2.25
Route Fare
Children
Age 5 & Under
Age 5 & Under
Age 5 &
Age 5 & Under
Age 5 & Under
Free
Free
Under Free
Free
Free
Day Pass
$3.00/$1.50
$4.00/$2.00
Fare cap at
$4.00/$2.00
$4.00/$2.00
Full/Reduced
$4/$2
15 Day Pass
Full/Reduced
$20.00/$10.00
$20.00/$10.00
Fare cap at
$20/$10
$20.00/$10.00
$24.00/$12.00
30 Day Pass
$40.00/$20.00
$40.00/$20.00
Fare cap at
Perk Pass
$44.00/$22.00
Full/Reduced
$40/$20
change
*SCENARIO 3 IS POLICY DRIVEN
TABLE 6-2: PARATRANSIT FARE ALTERNATIVES
ADA Fare
Reduced ADA Fare
ADA Fare
2 Reduced ADA Fare
ADA Fare
3 Reduced ADA Fare
Existing
$3
Changes
$3.25
Keep
Keep
$3
$3.50
Keep
Keep
$3
$4.00
$1
$2
CAT Fare Study Final Report 1 6-2
TABLE 6-3: TRANSPORTATION DISADVANTAGED FARE ALTERNATIVES
1 (Tier Refinement)
2 (Increase Revenue
Recovery)
3 (Fixed Route Focus)
4 (Three Tier)
TD at or under PL
101% to 150% of PL
151% to 225% of PL
226% to 250% of PL
Over 250% of PL
TD at or under PL
101% to 150% of PL
151% to 225% of PL
226% to 250% of PL
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Keep ($1)
Keep ($1)
$3.50
$5
$5
No longer qualify
for Transportation
Disadvantaged
$3
$4
$4
TD
Keep ($1)
Keep ($1)
$3
$4
$4
$5
$6
$4
Over 250% of PL
TD
No longer qualify
for Transportation
Disadvantaged
TD at or under PL
Scenario 1 + Make
Fixed Route free
for TD users
101% to 150% of PL
151% to 225% of PL
226% to 250% of PL
Over 250% of PL
No longer qualify
for Transportation
Disadvantaged
$2
TD at or under PL
$1
101% to 150% of PL
$3
$4
151% to 250% of PL
$4
$5
Over 250% of PL TD No longer qualify
for Transportation
Disadvantaged
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7 FARE ELASTICITY ANALYSIS
This analysis examines the elasticity of demand for CAT's fixed -route motorbus service and demand
response (paratransit) service. Elasticity measures the sensitivity of ridership to changes in fares.
For transit, the relationship between price and demand is negative: as fares increase, ridership decreases.
However, transit demand is generally inelastic, meaning ridership decreases proportionally less than the
fare increase. As a result, modest fare increases typically lead to higher total revenue.
7.1 Data and Limitations
The analysis used data from July 2017 through September 2024, with supplemental records extending
back to FY 2011. The only fare change during this period occurred in October 2018, when the single full -
fare ride increased from $1.50 to $2.00, while all other fares remained unchanged. Following the
adjustment, single -ride trips declined significantly, but day pass use rose sharply, leaving combined totals
relatively stable. Data after March 2020 were excluded due to COVID-19 service suspensions, fare -free
periods, and major changes in travel behavior. Hurricane Irma in September 2017 also caused a temporary
ridership disruption, which was accounted for with a dummy variable. Because only one fare type
changed, direct elasticity estimation was limited to single ride demand and overall systemwide averages,
while no paratransit fare changes occurred during the study period, preventing elasticity estimation for
demand response service.
7.2 Model Findings
The estimated elasticity for full -fare single rides was approximately -1.9, indicating highly elastic demand,
as many riders substituted day passes when the fare increased, resulting in revenue from single rides
declining by more than 15%. In contrast, average systemwide elasticity was estimated between -0.36 and
-0.47 depending on methodology, with a preferred estimate of -0.42 after adjusting for long-term
ridership trends. This estimate is consistent with CAT's previous elasticity studies (-0.37 and -0.40) and
aligns with national benchmarks, including the Simpson -Curtin rule of -1/3 and APTA's 1991 study, which
reported a range of -0.116 to-0.855. For paratransit, no fare changes occurred during the study period,
preventing direct estimation; however, national studies suggest elasticities between -0.09 and -0.24,
reflecting the limited availability of substitutes and indicating that paratransit demand is generally less
elastic than fixed -route demand.
7.3 Trends
Before COVID-19, ridership declined by an average of0.3% per month even after controlling demographics
and service levels. In the post-COVID period ridership began to recover, increasing by 0.4% per month,
with FY 2024 ridership only 3.7% lower than FY 2018.
CAT Fare Study Final Report 17-1
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7.4 General Transit Elasticity
Transit demand is typically inelastic, with elasticity values between 0 and -1. Under these conditions, a
fare increase results in higher total revenue, since the proportional drop in ridership is smaller than the
proportional increase in fare.
Evidence from CAT supports this principle. After the October 2018 fare change, system revenue increased
from $711,939 in FY 2018 to $749,189 in FY 2019 despite lower ridership. This mirrors national results.
APTA's 1991 study of 52 systems reported elasticities ranging from -0.116 to-0.855, with averages of -
0.36 for large cities and -0.43 for smaller systems. All estimates were inelastic, confirming that modest
fare increases tend to improve revenue.
Exceptions occur for specific fare categories with elastic demand. CAT's full -fare single rides provide such
an example, where substitution toward day passes led to revenue losses in that category despite overall
system revenue growth.
7.5 Potential Ridership and Revenue Impacts
The elasticity analysis identified a systemwide range of fare sensitivity from —0.36 to —0.47, with a
preferred midpoint estimate of —0.42 after accounting for long-term ridership trends. Because the model
results reflect a range rather than a single fixed value, it is important to evaluate how different fare
changes may perform across this spectrum of rider responsiveness.
To ensure that the projection results fully capture this variability, the revenue and ridership impacts for
each scenario are calculated using all three points in the estimated range:
• Low elasticity: —0.36
• Midpoint elasticity: —0.42
• High elasticity: —0.47
National studies consistently show that paratransit demand is less elastic than fixed -route service due to
limited substitutes and the higher proportion of riders with mobility or financial constraints. The literature
identifies a range of:
• Low elasticity: —0.09
• Midpoint elasticity: —0.17
• High elasticity: —0.24
These values are drawn from the published elasticity findings in the paratransit literature, including Stern
(1993), Franklin & Niemeier (1998), Sutton (1990), and Bradley & Koffman (TCRP Report 158), which
collectively report elasticities ranging from —0.04 to —0.41, with most falling between —0.09 and —0.24 for
typical systems.
CAT Fare Study Final Report 1 7-2
7.6 Fixed Route Scenario 1: Day Pass Increase (Full and Reduced)
Existing
Assumed Elasticity -0.36
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Elasticity Based Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.00
0%
1,896
$ 3,791.61
1%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
1,155
$ 1,155.24
1%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-12%
(9,479)
$ 17,114.90
17%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-12%
(5,776)
$ 5,006.02
17%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 20.00
0%
-
$ -
0%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 10.00
0%
-
$ -
0%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 40.00
0%
-
$ -
0%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 20.00
0%
-
$ -
0%
Total
$207.00
672,555
$ 951,810
(12,204)
$ 27,067.77
Existing
Assumed Elasticity -0.42
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Elasticity Based Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.00
0%
2,212
$ 4,423.54
1%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
1,348
$ 1,347.77
2%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-14%
(11,059)
$ 14,481.84
15%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-14%
(6,739)
$ 4,235.86
15%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 20.00
0%
-
$ -
0%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 10.00
0%
-
$ -
0%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 40.00
0%
-
$ -
0%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 20.00
0%
-
$ -
0%
Total
$207.00
672,555
$ 951,810
(14,238)
$ 24,489.02
Existing
Assumed Elasticity -0.47
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Elasticity Based Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.00
0%
2,475
$ 4,950.16
1%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
1,508
$ 1,508.22
2%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-16%
(12,375)
$ 12,287.62
12%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-16%
(7,541)
$ 3,594.07
12%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 20.00
0%
-
$ -
0%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 10.00
0%
-
$ -
0%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 40.00
0%
-
$ -
0%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 20.00
0%
-
$ -
0%
Total
$207.00
1 672,555
$ 951,810
1
(15,933)
$ 22,340.07
Scenario 1 increases only the Day Pass fares while keeping all other CAT fixed -route fares unchanged. The full Day Pass rises from $3.00 to $4.00, and the reduced Day Pass increases from $1.50 to $2.00. Base fares, children's policy, and
the prices of 15-day and 30-day passes remain the same. This scenario tests the impact of raising the cost of day -of -service unlimited travel without altering the structure or price of other fare products. The 20% mode shift rate used in
this analysis is based on findings from APTA and TCRP B-38, which show that 10-30% of riders who stop using discounted or pass products typically switch to another fare type rather than leaving the system. Using 20% represents a
reasonable, moderate substitution assumption for CAT, especially since Base Fare prices remain unchanged.
CAT Fare Study Final Report 17-0
7.7 Fixed Route Scenario 2: Day Pass, 15 Day Pass, 30 Day Pass Fare Capping (Full and Reduced) + Day Pass Increase (Full and Reduced)
Existing
Assumed Elasticity -0.36
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Elasticity Based Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.00
0%
1,422
$ 2,843.71
1%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
866
$ 866.43
1%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-12%
(7,109)
$ 21,064.49
21%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-12%
(4,332)
$ 6,161.26
21%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 20.00
0%
-
$ 2,039.45
3%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 10.00
0%
-
$ 2,505.91
3%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 40.00
0%
-
$ 4,350.00
3%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 20.00
0%
-
$ 2,728.80
3%
Total
1 $207.00
1 672,555
1 $ 951,810
1
(9,153)1
$ 30,935.88
Existing
Assumed Elasticity -0.42
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Elasticity Based Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.00
0%
1,738
$ 3,475.64
1%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
1,059
$ 1,058.97
1%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-14%
(8,689)
$ 18,431.43
19%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-14%
(5,295)
$ 5,391.10
19%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 20.00
0%
-
$ 2,039.45
3%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 10.00
0%
-
$ 2,505.91
3%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 40.00
0%
-
$ 4,350.00
3%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 20.00
0%
-
$ 2,728.80
3%
Total
$207.00
672,555
$ 951,810
(11,187)
$ 39,981.29
Existing
Assumed Elasticity-0.47
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Elasticity Based Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.00
0%
2,001
$ 4,002.25
1%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
1,219
$ 1,219.42
1%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-16%
(10,006)
$ 16,237.21
16%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-16%
(6,097)
$ 4,749.30
16%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 20.00
0%
-
$ 2,039.45
3%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 10.00
0%
-
$ 2,505.91
3%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 40.00
0%
-
$ 4,350.00
3%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 20.00
0%
-
$ 2,728.80
3%
Total
$207.00
672,555
$ 951,810
(12,882)
$ 26,208.18
Scenario 2 introduces fare capping for the Day Pass, 15-Day Pass, and 30-Day Pass at both full and reduced fare levels, while also increasing the Day Pass price to $4.00 for full fare and $2.00 for reduced fare. Riders no longer need to
prepay for multi -day passes; instead, they earn the pass automatically once they reach the capped dollar amount through accumulated trips. This structure maintains the same effective prices as the existing passes but improves
convenience and affordability by removing upfront payment barriers. Because fare capping research is still emerging, the most substantiated evidence comes from recent case -study evaluations. Fare -Capping Policies May Increase
Transit Ridership (Masabi, 2023) reports ridership gains of 3.6% to 4.1% among agencies that implemented or expanded fare capping, driven largely by improved affordability and reduced upfront payment barriers. While TCRP and APTA
studies emphasize that fare capping functions as a pass -equivalent discount rather than a direct fare change and therefore does not carry a traditional price elasticity the documented increases point toward modest but measurable
ridership growth. Given the early stage of U.S. experience with capping, we will apply a conservative ridership increase of 3% when evaluating the likely system impacts of adopting a fare -capped structure.
CAT Fare Study Final Report 17-1
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7.8 Fixed Route Scenario 3: Employer Sponsored Marco Express Pass Pilot &
Perk Pass Extension
Scenario 3 consists of policy changes rather than numerical fare changes, so the impacts on ridership and
revenue are not modeled through the elasticity -based calculations used in the other scenarios. Instead of
estimating a specific percentage change, the analysis focuses on a qualitative review of the literature on
employer pass programs and targeted commuter products. That review summarizes how similar programs
have influenced ridership, employer participation, and farebox revenue in other systems, and is used to
frame the likely directional impacts of expanding the perk pass and piloting the Marco Express employer
pass at CAT.
7.8.1 Employer -Sponsored Marco Express Pass
Introducing a $60 employer -sponsored Marco Express pass (consistent with perk pass employee
threshold), compared to the standard $70 monthly fare, is supported by strong national evidence
demonstrating the effectiveness of employer -based transit pass programs. Transit agencies commonly
provide a 10-20% discount for bulk purchases, and the proposed $60 price point falls squarely within this
range. According to TCRP Report 107 and evaluations of programs such as Denver RTD's EcoPass and
university U-Pass models, discounted employer passes reliably increase participation because they reduce
administrative complexity for employers while generating more predictable, stable revenue for the transit
agency.
Research on employer transit benefit programs consistently shows that participation leads to significant
ridership gains, often in the 15-30% range (in participating employees), as more employees shift from
single -occupancy vehicles to transit. These increases occur because employer -sponsored passes eliminate
the upfront financial barrier associated with purchasing a monthly pass, making transit more accessible,
especially to workers with variable schedules or limited disposable income. For a community like Marco
Island where many employees work in hospitality, tourism, and service sectors, this cost barrier can
meaningfully improve access to reliable transportation and support workforce stability.
Employer -sponsored passes also expand transit access without reducing single -ride revenue. Studies
summarized in TCRP 107 and APTA fare policy reviews show that discounted employer passes tend to
generate new transit trips rather than replacing existing ones. Employees who previously drove or
carpooled often adopt transit when their employer provides a subsidized pass, producing a net increase
in ridership and system utilization. The employer also benefits through improved employee attendance,
reduced parking demand, and enhanced recruitment and retention.
Taken together, these findings support the introduction of a $60 Marco Express employer pass as a
targeted, evidence -backed strategy. The discount is modest, the administrative pathway is
straightforward, and the expected ridership gains are consistent with national experience. This makes
Scenario 3's employer -sponsored Marco Express pass a practical and cost-effective tool to strengthen
employee mobility on the island while expanding CAT's reach and ridership.
CAT Fare Study Final Report 17-0
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COLLIER AREA TRANSIT
7.8.2 Lowering the Perk Pass Threshold to 100+ Employees
Reducing the eligibility requirement for CAT's 30-Day Perk Pass from employers with 250 or more
employees to those with 100 or more broadens access to discounted transit benefits for a much larger
share of Collier County's workforce.
Lowering the perk pass eligibility threshold from 250 employees to 100 employees makes the program
accessible to many more employers in Collier County. Most local businesses, especially in hospitality, food
service, retail, and healthcare support, fall below the current 250-employee cutoff. National research
shows that mid -sized employers often want to participate in transit benefit programs but cannot do so
when eligibility rules are set too high. These employers manage large numbers of shift -based and hourly
workers who benefit directly from reliable and affordable transportation. Reducing the minimum
threshold encourages participation from small and mid -sized businesses, increases access for workers
who rely on transit, and creates a benefit structure that supports employee retention, reduces parking
pressure, and improves overall workforce stability.
Expanding eligibility also aligns CAT's perk pass program with national best practices. Transit agencies
across the country have reported that employer pass programs are more effective when they include mid-
sized firms rather than limiting participation to only the largest employers. Research summarized in TCRP
reports shows that mid -sized companies often have higher interest in transit benefits because they
experience more difficulty providing parking, managing shift changes, or absorbing the cost of employee
turnover. These businesses benefit when transit becomes a reliable option for employees who may not
have consistent access to a car.
Employers contribute significantly to the local economy but often face ongoing staffing challenges,
especially during peak tourism seasons. Offering a discounted transit pass helps support workforce
stability and can reduce the number of unfilled shifts. It also strengthens CAT's relationship with key
industries that depend heavily on a stable and dependable labor force.
The expanded threshold also creates an opportunity for CAT to engage directly with more employers.
Outreach efforts can include presentations, on -site pass enrollment, and coordination with human
resources teams. These activities create better awareness of transit services and provide employers with
information about how the perk pass can help reduce absenteeism and support employee well-being.
Growing the number of participating employers increases visibility of the program and builds a stronger
base of long-term transit users.
Finally, lowering the threshold improves equity and access across the county. Workers who rely on transit
are more likely to be employed in small and mid -sized businesses, and they often have less flexibility in
how they travel to work. Expanding the perk pass program makes discounted transit available to more of
these workers and can improve their ability to maintain stable employment. This change supports CAT's
broader goals of improving mobility, reducing barriers to workforce participation, and strengthening
economic opportunity for residents throughout Collier County.
CAT Fare Study Final Report 17-1
7.9 Fixed Route Scenario 4: Revenue Enhancement
Existing
Assumed Elasticity -0.36
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.25
-5%
(7,934)
$ 26,227.58
7%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
-
$ -
0%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-12%
(9,479)
$ 17,114.90
17%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-12%
(5,776)
$ 5,006.02
17%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 24.00
-7%
(4,160)
$ 7,722.71
11%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 12.00
-7%
(7,397)
$ 9,489.03
11%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 44.00
-4%
(1,740)
$ 8,758.00
6%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 22.00
-4%
(2,742)
$ 5,493.98
6%
Total
$207.00
672,555
$ 951,810
(23,190)
$ 48,348.50
Existing
Assumed Elasticity -0.42
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.25
-5%
(9,257)
$ 23,252.18
7%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
-
$ -
0%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-14%
(11,059)
$ 14,481.84
15%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-14%
(6,739)
$ 4,235.86
15%
1S Day Pass - Full
$ 20.00
S7,784
$ 67,982
$ 24.00
-8%
(4,854)
$ 6,743.77
10%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 12.00
-8%
(8,630)
$ 8,286.19
10%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 44.00
-4%
(2,030)
$ 7,801.00
5%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 22.00
-4%
(3,199)
$ 4,893.65
5%
Total
$ 207.00
672,555
$ 951,810
(45,768)
$ 69,694.50
Existing
Assumed Elasticity -0.47
Category
Fare
Ridership
Revenue (FY 24)
Proposed -New Fare
Projected Ridership Impact (%)
Projected Ridership Impact
Projected Revenue Impact
Projected Revenue Impact (%)
Base Fare - Full
$ 2.00
176,320
$ 352,640
$ 2.25
-6%
(10,359)
$ 20,772.68
6%
Base Fare - Reduced
$ 1.00
84,078
$ 84,078
$ 1.00
0%
-
$ -
0%
Day Pass - Full
$ 3.00
78,992
$ 98,740
$ 4.00
-16%
(12,375)
$ 12,287.62
12%
Day Pass - Reduced
$ 1.50
48,135
$ 28,881
$ 2.00
-16%
(7,541)
$ 3,594.07
12%
15 Day Pass - Full
$ 20.00
57,784
$ 67,982
$ 24.00
-9%
(5,432)
$ 5,927.99
9%
15 Day Pass - Reduced
$ 10.00
102,742
$ 83,530
$ 12.00
-9%
(9,658)
$ 7,283.83
9%
30 Day Pass - Full
$ 40.00
48,343
$ 145,000
$ 44.00
-5%
(2,272)
$ 7,003.50
5%
30 Day Pass - Reduced
$ 20.00
76,161
$ 90,960
$ 22.00
-5%
(3,580)
$ 4,393.37
5%
Total
$207.00
672,555
$ 951,810
(30,275)
$ 36,654.37
Scenario 4 increases the price of every fixed -route fare product, including the base fare, day pass, 15-day pass, and 30-day pass. The purpose of this scenario is to maximize revenue generation rather than improve equity, access, or fare
simplicity. Because all fare categories increase in price, this scenario is expected to produce the largest ridership losses of all the options. The elasticity analysis confirms that raising multiple -fare products at once results in a sharper
decline in systemwide ridership, especially for riders who rely on monthly or daily passes. Scenario 4 does not include any balancing measures, such as fare capping, employer partnerships, or targeted discounts that could help protect
low-income riders. For this reason, it is likely to be the least recommended scenario. While it increases revenue in the short term, it does so at the expense of ridership, affordability, and long-term transit accessibility for Collier County
residents.
CAT Fare Study Final Report 1 7-0
7.10 Paratransit Scenario 1: Regular ADA Fare Increase from $3 to $3.25
TABLE 7-1: PARATRANSIT SCENARIO 1
Fare Elasticity -0.09
Existing
Fare
New Fare
Fare Change
Ridership Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 3.25
8%
-1%
42,024
41,709
(315)
$ 126,072
$ 135,554
$ 9,482
Reduced ADA
$ 1.00
$ 1.00
0%
0%
49,857
49,857
-
$ 49,857
$ 49,857
$ -
Fare Elasticity -0.17
Existing
Fare
New Fare
Fare Change
Ridership Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 3.25
8%
-1%
42,024
41,429
(595)
$ 126,072
$ 134,643
$ 8,571
Reduced ADA
$ 1.00
$ 1.00
0%
0%
49,857
49,857
-
$ 49,857
$ 49,857
$ -
Fare Elasticity -0.24
Existing
Fare
New Fare
Fare Change
Ridership Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 3.25
8%
-2%
42,024
41,184
(840)
$ 126,072
$ 133,846
$ 7,774
Reduced ADA
$ 1.00
$ 1.00
0%
0%
49,857
49,857
-
$ 49,857
$ 49,857
$ -
7.11 Paratransit Scenario 2: Regular ADA Fare Increase from $3 to $3.50
TABLE 7-2: PARATRANSIT SCENARIO 2
Revenue & Ridership Projections MIL
Fare Elasticity -0.09
Existing Fare
New Fare
Fare Change
Ridership Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 3.50
17%
-2%
42,024
41,394
(630)
$ 126,072
$ 144,878
$ 18,806
Reduced ADA
$ 1.00
$ 1.00
0%
0%
49,857
49,857
-
$ 49,857
$ 49,857
$ -
Fare Elasticity -0.17
Existing Fare
New Fare
Fare Change
Ridership Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 3.50
17%
-3%
42,024
40,833
(1,191)
$ 126,072
$ 142,917
$ 16,845
Reduced ADA
$ 1.00
$ 1.00
0%
0%
49,857
49,857
-
$ 49,857
$ 49,857
$ -
Fare Elasticity -0.24
Existing Fare
New Fare
Fare Change
Ridership Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 3.50
17%
-4%
42,024
40,343
(1,681)
$ 126,072
$ 141,201
$ 15,129
Reduced ADA
$ 1.00
$ 1.00
0%
0%
49,857
49,857
-
$ 49,857
$ 49,857
$ -
CAT Fare Study Final Report 17-1
7.12 Paratransit Scenario 3: Regular ADA Fare Increase from $3 to $4 & Reduced ADA Fare Increase from $1 to $2
TABLE 7-3: PARATRANSIT SCENARIO 3
Ridership Projections
Fare Elasticity -0.09
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 4.00
33%
-3%
42,024
40,763
(1,261)
$ 126,072
$ 163,053
$ 36,981
Reduced ADA
$ 1.00
$ 2.00
100%
-9%
49,857
45,370
(4,487)
$ 49,857
$ 90,740
$ 40,883
Fare Elasticity -0.17
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 4.00
33%
-6%
42,024
39,643
(2,381)
$ 126,072
$ 158,571
$ 32,499
Reduced ADA
$ 1.00
$ 2.00
100%
-17%
49,857
41,381
(8,475.69)
$ 49,857
$ 82,763
$ 32,906
Fare Elasticity -0.24
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
Regular ADA
$ 3.00
$ 4.00
33%
-8%
42,024
38,662
(3,362)
$ 126,072
$ 154,648
$ 28,576
Reduced ADA
$ 1.00
$ 2.00
100%
-24%
49,857
37,891
(11,966)
$ 49,857
$ 75,783
$ 25,926
7.13 Transportation Disadvantaged Scenario 1: Tier Refinement
TABLE 7-4: TRANSPORTATION DISADVANTAGED SCENARIO 1
Ridership & Revenue Projection
Fare Elasticity -0.09
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
1
1
0%
0%
13,735
13,735
-
$ 13,735
$ 13,735
$ -
101% to 150% of PL
3
3.5
17%
-2%
2,709
2,668
(41)
$ 8,127
$ 9,339
$ 1,212
151% to 225% of PL*
4
5
25%
-2%
5,009
4,896
(113)
$ 20,034
$ 24,479
$ 4,445
226% to 350% of PL*
4
5
25%
-2%
5,009
4,896
(113)
$ 20,034
$ 24,479
$ 4,445
Over 350% of PL
No longer qualify for Transportation Disadvantaged
Fare Elasticity -0.17
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
1
1
0%
0%
13,735
13,735
-
$ 13,735
$ 13,735
$ -
101% to 150% of PL
3
3.5
17%
-3%
2,709
2,632
(77)
$ 8,127
$ 9,213
$ 1,086
151% to 350% of PL*
4
1 5
25%
-4%
1 5,009
1 4,796
(213)
$ 20,034
$ 23,978
$ 3,944
226% to 350% of PL*
4
5
25%
-4%
5,009
4,796
(213)
$ 20,034
$ 23,978
$ 3,944
Over 250% of PL
No longer qualify for Transportation Disadvantaged
Fare Elasticity -0.24
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
1
1
0%
0%
13,735
13,735
-
$ 13,735
$ 13,735
$ -
101% to 150% of PL
3
3.5
17%
-4%
2,709
2,601
(108)
$ 8,127
$ 9,102
$ 975
151% to 225% of PL*
4
1 5
25%
1 -6%
1 5,009
4,708
1 (301)
$ 20,034
$ 23,540
$ 3,506
226% to 350% of PL*
4
5
25%
-6%
5,009
4,708
(301)
$ 20,034
$ 23,540
$ 3,506
Over 350% of PL
No longer qualify for Transportation Disadvantaged
CAT Fare Study Final Report 17-2
* Riders above 150% of the federal poverty level are currently grouped together and pay a uniform fare; income sub -tiers up to 350% of poverty are modeled for analytical purposes only and do not reflect existing eligibility categories
7.14 Transportation Disadvantaged Scenario 2: Increase Revenue Recovery
TABLE 7-5: TRANSPORTATION DISADVANTAGED SCENARIO 2
Revenue & Ridership Projection
Fare Elasticity -0.09
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
$ 1.00
$ 1.00
0%
0%
13,735
131735
-
$ 13,735
$ 13,735
$ -
101% to 150% of PL
$ 3.00
$ 4.00
33%
-3%
2,709
2,628
(81)
$ 8,127
$ 10,511
$ 2,384
151% to 225% of PL*
$ 4.00
$ 5.00
25%
-2%
5,009
4,896
(113)
$ 20,034
$ 24,479
$ 4,445
226% to 350% of PL*
$ 4.00
$ 6.00
50%
-5%
5,009
4,783
(225)
$ 20,034
$ 28,699
$ 8,665
Over 350% of PL
No longer qualify for Transportation Disadvantaged
Fare Elasticity -0.17
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
$ 1.00
$ 1.00
0%
0%
13,735
13,735
-
$ 13,735
$ 13,735
$ -
101% to 150% of PL
$ 3.00
$ 4.00
33%
-6%
2,709
2,555
(154)
$ 8,127
$ 10,222
$ 2,095
151% to 225% of PL*
$ 4.00
$ 5.00
25%
-4%
5,009
4,796
(213)
$ 20,034
$ 23,978
$ 3,944
226% to350% of PL*
$ 4.00
$ 6.00
50%
-9%
5,009
4,583
(426)
$ 20,034
$ 27,497
$ 7,463
Over 350% of PL
No longer qualify for Transportation Disadvantaged
Fare Elasticity -0.24
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
$ 1.00
$ 1.00
0%
0%
13,735
13,735
-
$ 13,735
$ 13,735
$ -
101% to 150% of PL
$ 3.00
$ 4.00
33%
-8%
2,709
2,492
(217)
$ 8,127
$ 9,969
$ 1,842
151% to 225% of PL*
$ 4.00
$ 5.00
25%
-6%
5,009
4,708
(301)
$ 20,034
$ 23,540
$ 3,506
226% to 350% of PL*
$ 4.00
$ 6.00
50%
-12%
5,009
4,407
(601)
$ 20,034
$ 26,445
$ 6,411
Over 350% of PL
No longer qualify for Transportation Disadvantaged
* Riders above 150% of the federal poverty level are currently grouped together and pay a uniform fare; income sub -tiers up to 350% of poverty are modeled for analytical purposes only and do not reflect existing eligibility categories.
7.15 Transportation Disadvantaged Scenario 3: Fixed Route Focus
This scenario emphasizes policy driven changes rather than fare -based adjustments and builds on the tier refinement framework by introducing free fixed route service for Transportation Disadvantaged users. The primary objective is
to encourage eligible riders to shift trips from higher cost paratransit services to fixed route services where feasible, particularly for recurring trips along established corridors. By removing the fare barrier on fixed route for Transportation
Disadvantaged users, the scenario improves access while preserving affordability for riders who are able to use the fixed route network.
From an operating perspective, this approach reflects a more cost-efficient service delivery model. Fixed route service is inherently more productive than paratransit, as buses can carry multiple passengers simultaneously and
accommodate higher passenger volumes without proportional increases in operating cost. In contrast, paratransit trips are typically provided on a one to one or limited shared ride basis, resulting in higher cost per passenger trip and
lower overall productivity. Shifting even a modest share of eligible trips to fixed route service can reduce pressure on paratransit capacity, improve scheduling flexibility, and allow paratransit resources to be more effectively focused on
riders with no viable fixed route option.
CAT Fare Study Final Report 17-3
Because this scenario relies on eligibility rules, rider choice, and service substitution rather than a uniform fare change, ridership and revenue impacts are not estimated using elasticity -based calculations. Instead, the scenario is evaluated
qualitatively, informed by national research and peer experience showing that fixed route incentives for Transportation Disadvantaged users can reduce paratransit demand, improve system efficiency, and expand mobility options
without creating new cost burdens for riders. This scenario is best understood as a long-term operational strategy that prioritizes efficiency and access rather than near term revenue recovery.
7.16 Transportation Disadvantaged Scenario 4: Three Tier
TABLE 7-6: TRANSPORTATION DISADVANTAGED SCENARIO 3
Revenue & Ridership Projection
Fare Elasticity -0.09
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
$ 1.00
$ 2.00
100%
-9%
13,735
12,499
(1,236)
$ 13,735
$ 24,998
$ 11,263
101% to 150% of PL*
$ 3.00
$ 4.00
33%
-3%
2,709
2,628
(81)
$ 8,127
$ 10,511
$ 2,384
151% to 350% of PL*
$ 4.00
$ 5.00
25%
-2%
10,017
9,792
(225)
$ 40,068
$ 48,958
$ 8,890
Over 350% of PL
No longer qualifies for Transportation Disadvantaged
Fare Elasticity -0.17
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
$ 1.00
$ 2.00
100%
-17%
13,735
11,400
(2,335)
$ 13,735
$ 22,800
$ 9,065
101% to 150% of PL*
$ 3.00
$ 4.00
33%
-6%
2,709
2,555
(154)
$ 8,127
$ 10,222
$ 2,095
151% to 350% of PL*
$ 4.00
$ 5.00
25%
-4%
10,017
9,591
(426)
$ 40,068
$ 47,956
$ 7,888
Over 350% of PL
No longer qualifies for Transportation Disadvantaged
Fare Elasticity -0.24
Old Fare
New Fare
% Fare Change
Ridership % Change
Base Trips
New Trips
Trip Change
Base Revenue
New Revenue
Revenue Impact
TD at or under PL
$ 1.00
$ 2.00
100%
-24%
13,735
10,439
(3,296)
$ 13,735
$ 20,877
$ 7,142
101% to 150% of PL*
$ 3.00
$ 4.00
33%
-8%
2,709
2,492
(217)
$ 8,127
$ 9,969
$ 1,842
151% to 350% of PL*
$ 4.00
$ 5.00
25%
1 -6%
10,017
9,416
(601)
$ 40,068
$ 47,080
$ 7,012
Over 350% of PL
No longer qualifies for Transportation Disadvantaged
* Riders above 150% of the federal poverty level are currently grouped together and pay a uniform fare; income sub -tiers up to 350% of poverty are modeled for analytical purposes only and do not reflect existing eligibility categories.
CAT's Transportation Disadvantaged ridership data is currently reported by program category (TD1, TD3, and TD4) rather than by detailed income percentage above the federal poverty level. Under the existing fare structure, all riders
with incomes above 150 percent of the federal poverty level are grouped together and pay a uniform $4.00 fare, regardless of how far their income exceeds that threshold. As a result, the available data does not allow for direct
identification of how many riders fall within narrower income bands such as 151-225 percent, 226-350 percent, or above 350 percent of the federal poverty level. For purposes of evaluating alternative fare and eligibility policies, this
analysis models sub -tiers within the 150 percent and above group to assess the potential impacts of graduated fare increases and the introduction of an upper income eligibility limit. These sub -tiers are analytical constructs only and do
not represent existing eligibility categories or verified income distributions. Because all riders in the 150 percent and above category currently pay the same fare, the modeled fare increase from $4.00 to $5.00 is applied consistently
across this population, making the elasticity -based ridership and revenue impacts appropriate for comparative scenario evaluation. Any ridership changes associated with upper income limits should therefore be interpreted as policy -
level estimates rather than precise forecasts, and implementation would require subsequent policy decisions, updated income verification, and administrative adjustments.
CAT Fare Study Final Report 17-4
rideCAT
COLLIER AREA TRANSIT
8 RECOMMENDED FARE CHANGES
Based on the analysis completed during this study and the public outreach conducted through intercept
surveys and public workshops, the following recommendations were developed.
8.1 Fixed Route Fare Structure Recommendations
Based on the ridership and revenue analysis, peer review findings, and CAT's long-term goals of improving
fixed -route productivity while avoiding significant rider disruption, it is recommended that CAT pursue a
combined fixed -route strategy, supplemented by employer -based initiatives.
The recommended approach includes three coordinated elements:
• Adopt Fixed Route Scenario 1: Day Pass Increase
• Implement Fixed Route Scenario 3: Employer Sponsored Marco Express Pass and Perk Pass
expansion
Together, these measures strengthen fare affordability, improve convenience, expand ridership among
key markets, and support long-term financial sustainability.
Employer Sponsored Passes and Perk Pass Expansion
Fixed Route Scenario 3 is recommended as a complementary growth strategy to day pass increase. Piloting
a $60 employer -sponsored Marco Express pass and lowering the Perk Pass eligibility threshold to
employers with 100 or more employees expands access to discounted transit benefits for a broader share
of Collier County's workforce. National research consistently shows that employer -sponsored transit
passes increase participation and ridership by reducing individual cost barriers and simplifying access.
These programs are particularly well suited to Collier County's employment base, which includes a large
share of service, hospitality, healthcare, and tourism workers. Employer pass programs generate stable
revenue, encourage regular transit use, and support workforce reliability without displacing existing
single -ride revenue.
Summary of Fixed Route Recommendation
This combined fixed -route strategy prioritizes convenience, targeted affordability, and ridership growth
while maintaining revenue stability. By pairing day pass increase and employer partnerships, CAT can
strengthen its fixed -route system without increasing base fares or introducing abrupt systemwide
changes. This approach aligns with peer agency practices, supports key rider markets, and advances CAT's
broader goals of improving fixed -route productivity and long-term financial
CAT Fare Study Final Report 18-1
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TABLE 8-1: FIXED ROUTE RECOMMENDATIONS
Base Fare $2.00 No change
Day Pass (Full/Reduced) $3.00 / $1.50 Increase to $4.00 / $2.00
Perk Pass Program 250+ employees Expand eligibility to employers with 100+ employees
Marco Express Monthly Pass $70 Pilot employer -sponsored monthly pass at $60
8.2 Paratransit Fare Structure Recommendations
The peer agency review shows that CAT's current ADA paratransit fare of $3.00 per trip is low relative to
comparable transit systems. Many peer agencies price ADA paratransit fares at or near twice the fixed
route base fare, reflecting the significantly higher cost of providing demand -response service. This pricing
structure is explicitly permitted under FTA regulations, which allow ADA paratransit fares to be set at no
more than twice the comparable fixed route fare. The FTA recognizes that paratransit service is inherently
more expensive to operate due to individualized trip scheduling, dispersed origins and destinations,
limited opportunities for ride sharing, and extensive ADA service requirements related to eligibility
determination, trip availability, and service quality standards.
Paratransit operating costs are also more difficult to control than fixed route costs. Fixed route buses can
carry multiple passengers simultaneously and absorb additional riders without proportional increases in
operating expense. In contrast, paratransit service is typically provided on a one-to-one or limited shared -
ride basis, resulting in higher cost per trip and lower overall productivity. As demand increases, paratransit
service requires additional vehicles, drivers, dispatch resources, and scheduling capacity, making it
significantly more expensive on a per -passenger basis.
Since the COVID-19 pandemic, the cost of providing paratransit service has increased substantially due to
rising labor costs, fuel prices, insurance, vehicle maintenance, and contracted service rates. During this
same period, CAT's paratransit fares have remained unchanged. As a result, farebox recovery for
paratransit has declined, increasing the operating subsidy required to maintain service levels and placing
additional pressure on CAT's overall operating budget.
This imbalance is further compounded by the fact that paratransit fares have not been adjusted in more
than a decade. While fixed route fares were last increased in 2018, paratransit fares were not adjusted at
that time and have remained unchanged since 2012. Given the significant changes in operating conditions
and costs over this period, the lack of fare adjustment has widened the gap between the cost of providing
paratransit service and the revenue recovered from fares.
The elasticity analysis supports a moderate paratransit fare increase. Paratransit riders exhibit the lowest
price sensitivity among CAT's service types due to higher levels of dependence and fewer available travel
alternatives. Even under higher elasticity assumptions, projected ridership declines remain modest, while
CAT Fare Study Final Report 18-2
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COUIER AREA TRANSIT
revenue gains are meaningful. This indicates that fare adjustments can improve cost recovery without
causing severe service disruption or loss of access.
From an affordability perspective, a $1 increase in the ADA paratransit fare would still keep the service
highly affordable, particularly given the size of Collier County and the length of many paratransit trips.
Paratransit provides door-to-door transportation over distances that would be costly to replicate through
private alternatives such as taxis or rideshare services. When viewed in this context, the recommended
fare adjustment represents a small share of the true cost of service while supporting long-term financial
sustainability.
Based on these considerations, Paratransit Scenario 3 is recommended. This scenario increases the
regular ADA fare from $3.00 to $4.00 and the reduced ADA fare from $1.00 to $2.00. The recommended
fares align with federal guidance, peer agency practices, and the results of the elasticity analysis, while
remaining affordable for riders who depend on paratransit service. When paired with fixed route
incentives and policies that encourage appropriate mode shift where feasible, Scenario 3 represents a
balanced and fiscally responsible approach to sustaining CAT's paratransit program.
TABLE 8-2: SUMMARY OF PARATRANSIT FARE STRUCTURE RECOMMENDATIONS
Reduced ADA Fare
8.3 Transportation Disadvantaged Fare Structure Recommendations
This study recommends advancing Transportation Disadvantaged Scenario 4, which introduces a
simplified three-tier fare structure aligned with income levels and service cost realities. This scenario
balances affordability, equity, and fiscal sustainability while remaining consistent with peer agency
practices and national guidance.
Under this scenario:
• Riders at or below the federal poverty level see the largest percentage increase, with the fare
increasing from $1.00 to $2.00, while remaining highly affordable for long-distance, door-to-door
service.
• Riders between 101% and 150% of poverty experience a moderate fare increase from $3.00 to
$4.00.
• Riders between 151% and 250% of poverty see a modest increase from $4.00 to $5.00.
• Individuals with incomes above 250% of the federal poverty level no longer qualify for
Transportation Disadvantaged subsidies.
CAT Fare Study Final Report 18-3
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TABLE 8-3 SUMMARY OF TRANSPORTATION DISADVANTAGED FARE STRUCTURE RECOMMENDATIONS
Transportation
Existing Fare
New Fare
TD at or under Poverty Line
$ 1.00
$ 2.00
101% to 150% of Poverty Line
$ 3.00
$ 4.00
151% to 350% of Poverty Line
$ 4.00
$ 5.00
Over 350% of Poverty Line
No longer qualifies for Transportation Disadvantaged
Establishing an upper income limit is consistent with both peer agency practice and national research. In
Florida:
• Palm Tran and Sarasota County (Breeze Transit) limit income -based Transportation
Disadvantaged eligibility to 150% of the federal poverty level.
• Lee County (LeeTran) applies a threshold of 200% of the federal poverty level.
Compared to these peers, CAT's proposed 250% poverty cap is more inclusive while still introducing a
clear and defensible boundary for subsidy eligibility. This approach ensures limited Transportation
Disadvantaged resources are focused on riders with the greatest financial need while allowing higher -
income individuals to continue accessing ADA paratransit or fixed -route services at non -subsidized fares.
National guidance from the Transportation Research Board emphasizes the importance of managing
Transportation Disadvantaged eligibility and fare policy to control costs and preserve service for those
most dependent on paratransit. The FTA further recognizes the high cost of ADA paratransit by permitting
fares of up to twice the fixed -route fare, acknowledging the service's lower productivity and higher per -
trip cost.
Transportation Disadvantaged Scenario 4 is recommended as a balanced, sustainable approach that
modernizes CAT's fare structure after more than a decade without adjustment. It improves revenue
recovery, simplifies administration, aligns with peer agency practice, and maintains affordability for riders
with the greatest financial and mobility needs. While some ridership reduction is expected, the elasticity
analysis shows that the resulting revenue gains outweigh these losses and support the long-term viability
of paratransit services in Collier County.
This scenario positions CAT to better manage rising costs, preserve critical mobility for vulnerable
populations, and ensure that Transportation Disadvantaged services remain available and reliable in the
years ahead.
CAT Fare Study Final Report 18-4
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9 CONCLUSION
Collier Area Transit's fare structure has remained largely unchanged for more than a decade for
paratransit service and since 2018 for fixed -route service. During that same period, operating costs have
increased substantially, farebox recovery has declined, and ridership patterns have shifted following the
COVID-19 pandemic. This study evaluated CAT's fare policies through trend analysis, peer comparison,
demographic review, public outreach, and elasticity modeling to develop a balanced, data -driven path
forward.
The findings are clear:
• Fixed -route demand is inelastic overall, meaning moderate fare adjustments can improve
revenue with manageable ridership impacts.
• Paratransit demand is even less price sensitive, reflecting high rider dependence and limited
travel alternatives
• CAT's day pass and monthly pass products are priced below peer averages.
• ADA fares have not changed since 2012, despite rising costs.
• Transportation Disadvantaged eligibility and tier structures are broader and more complex than
most Florida peers.
• Public feedback shows conditional support for fare increases when tied to service sustainability
and improvements.
Based on this analysis, the recommended balanced fare strategy advances three coordinated goals:
protect affordability for the most vulnerable riders, improve revenue recovery, and strengthen long-
term financial sustainability.
For fixed -route service, the recommended strategy anchors on a targeted day pass adjustment, and
employer -sponsored pass programs. This approach improves convenience, reduces upfront payment
barriers, and supports workforce mobility while maintaining the base fare. Rather than relying on
across-the-board increases, the strategy emphasizes modernization and targeted growth.
For paratransit service, increasing the ADA fare from $3.00 to $4.00 and the reduced ADA fare from
$1.00 to $2.00 aligns CAT with federal guidelines and peer practices. Elasticity modeling shows that
revenue gains meaningfully exceed projected ridership losses, and the revised fares remain affordable
relative to the true cost of door-to-door service. This adjustment corrects more than a decade of fare
stagnation and supports sustainable service delivery.
For the Transportation Disadvantaged program, the recommended simplified three-tier structure
introduces clearer income alignment and establishes an upper income eligibility threshold. This ensures
that limited subsidy resources are focused on riders with the greatest financial need while improving
administrative clarity and cost control. The proposed eligibility cap remains more inclusive than several
Florida peers while strengthening fiscal responsibility.
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Collectively, the recommendations:
• Improves farebox recovery across service types
• Aligns CAT more closely with peer agencies
• Protects low-income and highly dependent riders
• Encourages appropriate use of fixed -route service
• Supports employer partnerships and workforce stability
• Strengthens long-term financial resilience
Transit systems must periodically recalibrate fare policy to reflect changing economic conditions,
operating costs, and rider needs. This study provides CAT with a structured, evidence -based framework
to do so. The recommended changes modernize the fare structure, balance equity and sustainability,
and position Collier Area Transit to continue providing reliable mobility for residents and visitors in the
years ahead.
CAT Fare Study Final Report 19-2
APPENDIX A
Public Outreach
Summary
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COLLIER AREA TRANSIT
APPENDIX
COLLIER AREA TRANSIT FARE STUDY
Public Outreach Summary
Collier Area Transit (CAT), managed by the Public Transit & Neighborhood Enhancement
Division (PTNE) of Collier County, manages transit and paratransit services and has the
responsibility to ensure that a financially -sound and fiscally accountable public
transportation system is available to the citizens and visitors of Collier County.
Additionally, regulations outlined by the Federal Transit Administration (FTA) in Circular
4702.1A require that all service modifications and fare changes be fair and equitable to all
citizens regardless of race, color, or national origin, and to complete an analysis of all
proposed changes or modifications.
The Transit Development Plan (TDP) completed in 2015 recommended that fares be
analyzed everyfive years. Therefore, the PTNE Division is seeking a Title VI Compliance and
Fare Equity Analysis that will provide a thorough evaluation and recommendations prior to
implementing a fare change acceptable to the FTA requirements for compliance reviews.
CAT teamed with Johnson Engineering, LLC and Benesch to study the fare structure for
potential modifications and to complete public outreach.
Two public meeting workshops were held to present existing fare structure, ridership and
revenue trends, and conceptual fare alternatives. The presentation included opportunities
for questions, engaging discussion, and a questionnaire to collect feedback from
participants. The first public workshop was hosted on August 26, 2025, from 5:00pm to
7:30pm at North Collier Regional Park, (Exhibit Hall, 15000 Livingston Road, Naples,
Florida) and had two attendees from the public. The second meeting was held at the same
time on August 271" at Immokalee Community Park (321 N 1st Street, Immokalee, Florida)
and had five attendees from the public. Several team members from CAT, Benesch and
Johnson Engineering were in attendance to answer questions from the public and assist
with the exercise. Meeting materials were translated and available in English, Spanish, and
Creole. An additional presentation and survey were conducted at the Immokalee
Community Redevelopment Agency (ICRA) meeting on September 17, 2025. Meeting
materials and sign -in sheets are provided in Attachments 1 through 5 and in Attachment 9.
The survey was available online to the public on August 26, and it closed on October 30
with 52 total digital responses (Attachment 7). In an effort to expand outreach, CAT staff
also created a webpage hosting the fare alternatives and survey at
https://www.ridecat.com/cat-fare-study-2025/.
CAT staff posted the survey QR code at both customer services areas where people
purchase their tickets, on buses, and drivers handed out paper copies. An increase in
survey responses corresponds with the timing of these additional exposure efforts on
October 15.
JE PROJECT No. 25007926 1
COLLIER AREA TRANSIT FARE STUDY
Public Outreach Summary
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CAT Fare Study 2025
Collier Area Transit (CAT) is conduchng a fare study to evaluate our
current fare system and explore alternat— that better meet the needs
r
of nders and the community. Transit systems across the country
periodically conduct these studies to make sure their two policies
remain fair, affordable, and easy to use white also suppottng the
financial -stainability of the transit system. This study owns to onelyze
the existing fores. compare fares to peer agencies. evoluate equity and
accessitwitty, and identify opportunity to simpldy fares for riders. By
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gathering data and Intoning to htW Deck, we elm to develop
necommerdatbons that balance affordabrkty for riders with the long
term s Mnobdlty of the transit system Your feedback is essential m
shaping the future of transit In Collier Count.
Why Wa•'re Doing This
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1. Ensure fares ore tarr. simple. and sustmneble
2. Support eguiy and accessrbkty for all riders
3. Align with regional best practices and futuro lechndogy (mobil. ticketing, smart posses. etc.)
4 2015 Transit Development Plan estebhshed rvafuatng fares every 5 years.
Proposed Fare Ahernatives:
Fixed -Route
ADArTD
Haw Your Say.
We want your input' Please lake our short survey to share your thoughts on polental fare
changes: htlpsWmcg.is/1GHHnf1
CAT staff conducted an intercept survey informational event to share the study with riders
at the CAT Intermodal Transfer Station on September 4 with minimal participation. On
October 24, staff conducted an additional event and collected 20 hard -copy survey
responses (Attachment 6).
In addition to public participation, one-on-one stakeholder interviews with three staff
members were conducted on October 8 to gain feedback on ridership data (Attachment
8).
JE PROJECT No. 25007926 2
COLLIER AREA TRANSIT FARE STUDY
Public Outreach Summary
August 26t" - North Collier Regional Park
August 27t" - Immokalee Community Park
JE PROJECT No. 25007926 3
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COLLIER AREA TRANSIT FARE STUDY
Public Outreach Summary
Attachments
1. Public Meeting Notice
2. Questionnaire
3. Exhibit Boards (Conceptual Fare Alternatives, CAT System Map, Feedback Board)
4. Sign -in Sheets
5. Mail in Comment Sheet
6. CAT Intermodal Transfer Station Event Survey Results
7. Online Survey Responses
8. One -on -One Stakeholder Interviews
9. Workshop Presentation
JE PROJECT No. 25007926 5
ATTACHMENT 1
Public Meeting Notice
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I.
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CONNECTING THE COMMUNITY THROUGH PUBLIC TRANSPORTATION
PUBLIC MEETING NOTICE
POTENTIAL TARE CHANGES TO
FIXED -ROUTE AND PARATRANSIT SERVICES
5:30 p.m. to 7:00 p.m. 5:30 p.m. to 7:00 p.m.
North Collier Regional Park (Exhibit Hall) Immokalee Community Park
15000 Livingston Road 321 N 1st Street
Naples, FL 34109 Immokalee, FL 34142
Collier Area Transit (CAT) provides fixed -route and paratransit transportation services
to the residents of Collier County and is evaluating a potential fare increase for both
services. Please join us at one of the two public meetings noted above to discuss the
proposed changes, ask questions, and share your thoughts. Both workshop locations
are accessible by fixed -route service. Please check route schedules for details.
Paratransit customers interested in attending either workshop should make
reservations in advance.
Members of the Board of County Commissioners may be in attendance.
In accordance with the Americans with Disabilities Act of 1990, persons needing a special
accommodation at this meeting because of a disability or physical impairment should contact the
Collier County Facilities Management Department located at 3335 Tamiami Trail East, Naples, Florida
34112 or 239-252-8380 as soon as possible, but no later than 48 hours before the scheduled
event. Such reasonable accommodations will be provided at no cost to the individual.
rideCAT
NOTIFICACION DE REUNION PUBLICA
POSIBLES CAMBIOS EN LAS TARIFAS DE LOS SERVICIOS
DE RUTA FIJA Y TRANSPORTE ADAPTADO (PARATRANSIT)
De 5:30 p.m. a 7:00 p.m.
De 5:30 p.m. a 7:00 p.m.
North Collier Regional Park (Sala de
Immokalee Community Park
exposiciones)
15000 Livingston Road
321 N 1st Street
Naples, FL 34109
Immokalee, FL 34142
Collier Area Transit (CAT) ofrece servicios de transporte con rutas fijas y transporte
adaptado (Paratransit) a los residentes del condado de Collier, y actualmente considera un
posible aumento de las tarifas de ambos servicios. Por favor, participe en una de las dos
reuniones publicas mencionadas anteriormente para debatir los cambios propuestos,
realizar preguntas y compartir sus opiniones. Se puede Ilegar a ambos talleres mediante el
servicio de rutas fijas. Consulte los horarios de las rutas pars obtener mas informacion.
Los clientes del servicio de transporte adaptado interesados en asistir a cualquiera de los
talleres deben hacer una reserva con antelacion.
Miembros de la Junta de Comisionados del Condado podrian estar presentes.
De acuerdo con la Ley para Personas con Discapacidades de 1990 (ADA, par sus siglas en ingles), las
personas que necesiten adaptaciones especiales en esta reunion debido a una discapacidad o
impedimento fisico deben comunicarse con el Departamento de Administracian de Instolaciones del
Condado de Collier, ubicado en 3335 Tomiami Trail East, Naples, Florida 3411Z o Ilamor of 239-252-8380,
to antes posible, pero a mas tardar 48 horas antes del evento programado. Se realizaran adaptaciones
razonables sin costo alguno para la persona.
L/rideCAT
TM 6606
1LipCt
CATcon nett
CONNECTING THE COMMUNITY THROUGH PUBLIC TRANSPORTATION
AVI SOU REYINYON PIBLIK
CHANJMAN KI POSIB NAN TARIF POU
SEVIS TRANSPO REGILYE AK TRANSPO ADAPTE
Madi 26.
-.
5:30 p.m. rive 7:00 p.m.
5:30 p.m. rive 7:00 p.m.
North Collier Regional Park (Sal Ekspozisyon)
Immokalee Community Park
15000 Livingston Road
321 N 1st Street
Naples, FL 34109
Immokalee, FL 34142
Collier Area Transit (CAT) bay sevis transpo regilye ak sevis transpo adapte (paratransit)
you rezidan Konte Collier epi li ap evalye posiblite you ogmante tarif yo you toude sevis
sa yo. Tanpri vin patisipe nan youn nan de reyinyon piblik ki mansyone pi wo a you
diskite sou chanjman yo pwopoze yo, poze kesyon epi pataje opinyon ou. Toude lokal
atelye yo gen akse ak sevis transpo regilye. Tanpri tcheke ore wout yo you plis detay.
Kliyan ki itilize transpo adapte ki enterese patisipe nan youn nan atelye yo dwe fe
rezevasyon davans.
Manm Konsey Komise Konte a ka patisipe nan reyinyon an.
An ako avek Lwa Ameriken sou Moun ki Gen Andikap (Americans with Disabilities Act, ADA) one 1990
la, moun ki bezwen you aranjman espesyal you reyinyon so a akoz you andikap oswa you pwoblem fizik
yo genyen to dwe kontakte Depatman Jesyon Enstalasyon Konte Collier ki chita nan 3335 Tomiami Trail
East, Naples, Florida 34112 oswa rele 239-252-8380 osito so posib, men yo dwe fe so omwen 48 edtan
onvan dat evenman an. Yap founi aranjman rezonab so yo son okenn fre you moun non.
ATTACH M E NT 2
Questionnaire
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COLLIER AREA TRANSIT
Fare Study Public Workshop
Exercise Responses
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
Which fare increments make paying with cash most convenient for you?
a. An even dollar — like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
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COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
b. No, keep as is
7. How long is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
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COLLIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
301
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
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COLLIER AREA TRANSIT
Taller de estudio de tarifas
Respuestas del ejercicio
Esta informacion proporcionara informacion valiosa sobre recomendaciones de tarifas
propuestas y otros aspectos de las political de tarifas de Collier Area Transit (CAT). Puede usar la
parte posterior de esta hoja para elaborar sus respuestas o compartir comentarios adicionales
segun to requiera. iGracias de antemano por su aporte!
1. LQue incrementos de tarifa hacen que pagar en efectivo sea mas conveniente para
usted?
a. Un dolar completo, como $1.00, $2.00, etc.
b. Medio dolar, como $0.50, $1.50, etc.
c. Un cuarto de dolar, como $0.25, $0.50, $0.75, etc.
d. Todos las anteriores son igualmente convenientes para mi
e. zOtros incrementos?
2. zQue opcion de compra/pago de tarifa es mas conveniente para usted?
a. Comprar una tarjeta inteligente en lugares como supermercados o tiendas de
conveniencia
b. Pagar la tarifa con mi telefono inteligente o tableta
c. zOtra? Por favor, explique:
3. zApoyaria un aumento de tarifas si los ingresos se utilizaran para to siguiente? (elija todo
to que corresponda)
a. Si, para mejorar la frecuencia/disponibilidad del servicio
b. Si, para mantener el nivel de servicio actual
c. Si, para ofrecer mejor acceso a los lugares a los que desea it
d. Si, para:
e. No, no apoyo un aumento de tarifas
4. Responda solo si viaja en el servicio de transporte adaptado (ADA) de CATConnect. Si no
es asi, pase a la siguiente pregunta. �Cuanto cree que deberian aumentarse las tarifas
para cubrir el costo del servicio ADA?
a. Aumento de $0.25
b. Aumento de $0.50
c. Aumento de $1.00
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COLLIER AREA TRANSIT
d. Otro aumento
5. Responda solo si es un pasajero elegible para el programa de Personas con Desventajas
en el Transporte (TD). Si no es asi, pase a la siguiente pregunta. zCuanto cree que
deberian aumentarse las tarifas de TD para cubrir el costo del programa de servicios de
TD? (elija uno)
a. Aumento de $0.25
b. Aumento de $0.50
c. Aumento de $1.00
d. Otro aumento
Las preguntas restantes deben ser respondidas por los pasajeros que utilizan el servicio de
ruta fija.
6. Algunas agencias de transito utilizan un sistema de limitaci6n de tarifas, en el que nunca
paga mas de una cantidad fija por dia o semana; despues de alcanzar el limite, los viajes
son gratuitos. Para utilizar este sistema, tendria que utilizar siempre una tarjeta
inteligente o un ticket m6vil. zApoyaria esta idea si le ayudara a ahorrar dinero en viajes?
a. Si
b. No, mantener como esta
7. zCuanto dura to viaje tipico de ida?
minutos millas
8. zA que precio seria demasiado caro el servicio de autob6s de ruta fija?
a. Tarifa actual de $2.00 (o $1.00 para pasajeros que califiquen para tarifa reducida)
b. Tarifa de $2.25 (o $1.25 para pasajeros que califiquen para tarifa reducida)
c. Tarifa de $2.5o (o $1.25 para pasajeros que califiquen para tarifa reducida)
d. zOtro?
9. Si actualmente no usa pases, Lpor que no? (elija todo to que corresponda)
a. No puedo Ilegar a un lugar para comprar el pase
b. El pase de un dia es demasiado caro
c. El pase de 15 dias es demasiado caro
d. El pase de 30 dias es demasiado caro
e. Es demasiado confuso comprar el pase en el autob6s
f. Calificar para una tarifa con descuento no es facil de entender
g. No viajo to suficiente como para que el costo de un pase valga la pena el precio
h. No to se/no estoy informado sobre las opciones de pase
rideCAT
COLLIER AREA TRANSIT
10. Clasifique los siguientes cambios de tarifa propuestos de su favorito (1.0) a menos
favorito (4.0)
Aumentar el pase diario de $3.00 a $4.00
Implementar limites de tarifas diarias y mensuales: Diario con un tope de $4.00,
mensual a $40.00
Probar el nuevo pase Marco Express patrocinado por el empleador a $ 60
Tarifa base a $2.25, pase de 15 dias a $24, pase de 30 dias a $44
11. Ademas de los tipos de pases existentes (pase de un dia, pases de 15 y 30 dias, pase
Marco Express de 30 dias, Summer Paw Pass y 30-Day Perk Pass), Lhay otras opciones de
tarifas que CAT deberia considerar? Enumere/describa hasta 3 si corresponde.
a.
Q
C.
12. Comparta cualquier comentario, pregunta o pensamiento adicional en el espacio a
continuacion.
iGracias!
rideCAT
COLLIER AREA TRANSIT
Atelye Piblik sou Etid Tarif
Repons Egzesis
Enfomasyon sa yo ap bay kontribisyon enpotan sou rekomandasyon tarif yo pwopoze yo ak lot
asp& nan r&gleman tarif Collier Area Transit (CAT). Ou ka itilize espas ki nan do fom sa a pou
devlope repons ou yo oswa pou bay komant& adisyon&I, si neses&. M&si davans pou
kontribisyon ou!
Ki ogmantasyon tarif ki f& li pi pratik pou ou peye ak lajan kach?
a. Yon dola antye — tankou $1.00, $2.00, elatriye.
b. Yon mwatye dola antye — tankou $0.50, $1.50, elatriye.
c. Yon ka dola antye — tankou $0.25, $0.50, $0.75, elatriye.
d. Tout sa yo ki anwo a bon menm jan pou mwen
e. Lot ogmantasyon?
2. Ki opsyon acha/p&man tarif ki pi bon pou ou?
a. Achte you kat entelijan nan kote tankou mak&t oswa magazen ki toupre
b. Peye tarif av&k telefon entelijan oswa tabl&t mwen
c. Lot? Tanpri eksplike:
3. Eske w t ap sipote you ogmantasyon tarif si revni a to itilize pou baggy sa yo? (chwazi
tout sa ki aplike)
a. Wi, pou amelyore frekans/disponibilite s&vis la
b. Wi, pou kenbe nivo s&vis akty&I la
c. Wi, pou bay pi bon aks& nan kote w to renmen ale yo
d. Wi, pou:
e. Non, mwen p ap sipote ogmantasyon tarif
4. Tanpri reponn s&lman si w itilize s&vis transpo Adapte (parantransit) CATConnect (ADA).
Si se pa sa, pase nan pwochen kesyon an. Konbyen w panse yo to dwe ogmante tarif yo
pou kouvri depans pou bay s&vis ADA (Lwa Ameriken sou Moun ki gen Andikap) a?
a. Ogmantasyon $0.25
b. Ogmantasyon $0.50
c. Ogmantasyon $1.00
d. Lot ogmantasyon
rideCAT
COLLIER AREA TRANSIT
5. Tanpri reponn selman si w se you pasaje ki elijib nan pwogram you Moun ki Defavorize
nan Transpo (TD). Si se pa sa, pase nan pwochen kesyon an. Konbyen w panse yo to dwe
ogmante tarif yo you kouvri depans you bay sevis TD yo? (chwazi youn)
a.
b.
C.
d.
Ogmantasyon $0.25
Ogmantasyon $0.50
Ogmantasyon $1.00
Lot ogmantasyon
Pasaje ki itilize sevis transpo regilye to dwe reponn kesyon ki rete yo.
6. Gen kek ajans transpo piblik ki itilize you sistem limit tarif, kote w p apjanm peye plis ke
you kantite ki fikse pa jou oswa pa semen; apre w atenn limit la, lot vwayaj yo ap gratis.
Pou w itilize sistem sa a, ou to dwe toujou itilize you kat entelijan oswa you sistem tike
mobil. Eske w t ap sipote lide sa a si li to ede w ekonomize lajan nan vwayaj ou yo?
a. Wi
b. Non, kite I jan I ye a.
7. Konbyen tan w pran you w fe you vwayaj san retou nomalman?
minit mil (distans)
8. Apati ki tarif sevis otobis regilye a two che?
a. Tarif aktyel la se $2.00 (oswa $1.00 you pasaje ki kalifye you tarif redwi)
b. Tarif $2.25 (oswa $1.25 you pasaje ki kalifye you tarif redwi)
c. Tarif $2.50 (oswa $1.25 you pasaje ki kalifye you tarif redwi)
d. Lot?
9. Si w p ap itilize tike kounye a, poukisa? (Chwazi tout sa ki aplike)
a. Mwen pa kapab ale you kote you achte tike a
b. Tike jounen an two che
c. Tike 15 jou a two che
d. Tike 30 jou a two che
e. Li two konplike you achte tike a nan otobis la
f. Li pa fasil you konprann kijan you w kalifye you you tarif redwi
g. Mwen pa vwayaje ase you pri tike a to vo pri a
h. Mwen pa konnen/mwen pa en enfomasyon sou opsyon tike yo
rideCAT
COLLIER AREA TRANSIT
10. Klase chanjman tarif yo pwopoze yo soti nan sa w pi renmen (lye) rive nan sa w pi pa
renmen (4yem).
Ogmante pri tik6 jounen an soti $3.00 rive $4.00
Mete sou plas limit tarif chakjou ak chak mwa: Limit chakjou nan $4.00, limit
chak mwa nan $40.00
Teste nouvo tike Marco Express anplwaye w ofri nan $60
Tarif debaz you $2.25, tike 15jou you $24, tike 30jou you $44
11. Anplis kalite tike ki egziste yo (tike chakjou, tike 15jou ak 30jou, tike Marco Express 30
jou, tike Summer Paw ak tike Perk 30jou), eske gen 16t opsyon tarif CAT to dwe
konsidere? Bay/dekri jiska 3 opsyon si sa aplikab.
a.
Q
C.
12. Tanpri mete nenp6t 16t k6mante, kesyon, oswa refleksyon nan espas ki anba a.
ATTACH M E NT 3
Exhibit Boards
Conceptual Fare Alternatives,
CAT System Map, Feedback Board
Wiggins
Pass Road
NCH N
rar NORTH �-
600 � NAPLES 0 F-
x�CL Piper Blvd
I JJT" Ave
reorcsiar=0
00
0
z I
C
H �
Cd
H
0
NRP
I� 0
0
Vanderbilt Beach Road
0
cc
Orange
r-
BI ossom
Drive
I)
1
`5
J
Naples
Blvd
0 -C
Cd
Old Tra l I Dr 0
Solana -�d
VJ Road Cd
i
LL
a�
z
H 0
Cd
rl
MALL OZOO
0 Fleischmann Blvd
0
Cougar Dr
Pine Ridge Road
Immokalee Rd
Cd
8
0
Cd
0
O m
0
L-
Cd
PRMO
PINE
RIDGE
A
Napa
® Boulevard
Cd
0 -C
0
Cd
- 0
-0
a[
C
0
C
{�
Cd
U
0
Cd
J
ca
0
Cd
Golden Date Pkwy
�h Ave
4fiAve N
4)
-
111:
NAPLE
5racesrIIAIRPORT
DrnuNrOWNAPLES0
CL
rEj
3Ave
00
MAPLES PIER
City f Naples
13
Thomasson Drive
4)00
BOTANICAL
GARDENS
Radio Road
o
3-5
M
Davis Boulevard
CO LL IE R CO UNTY
GOVERMENT CENTER
■.
c�
Cd
0
Cd
a
0
J
0 Cd
�
8
0
Pine Ridge Road
Green Blvd
�'Oi 0
00
0.
Magnolia
Pond Dr
m ,
Radio Lane
CAT OPS
0
Rattlesnake Hammock Rd
St. Andrews
Boulevard
ip
n 0
FSW
To Immokalee Q
Immokalee Read
Vanderbilt Beach Road
Golden Gate Blvd
000
T
Ln
Cd
8
0
m
0
0
00
Beck Blvd
12'I
Ln
1�
l a
m
1
1C)
c�
(D
ti
1
PRMO
LLIER
LntIM
M
T Marco Island natee RdCHARLEEESTATESScan for real time location
'121
cu
Marco Island
o
q
b
San Marco Road0
r�Je 'P
St III �
1
Q
0 P-
v
a
LaIlay Ave
Ms nd 91 Avs
g3 Am6e r Dr
co
%0 j CaXambas Ct
San Marco Road
SHOPS
CR 890
0
Miraharn Drive9
° w
0
0
Cd
8
0
0
l�
a
r�
To Immokalee Q
AVE MARIA
�
�0
'o
m
0x2
E
■
Oil Well Road
Randall Blvd
�a To Naples
91■=L"A:101BY&
' Red RoutelRuta Roja I US 41 - Creekside
Cold RoutelRuta Oro I Airport - Creekside
Orange RoutelRuta Naranja I NCH - Coastland Mall
Teal RoutelRuta Verde Azulado Bayshore - Coastland Mall
Purple RoutelRuta Nlorada I Golden Gate City
Crag RoutelRuta Gris I Golden Gate City
Green RoutelRuta Verde I Rattlesnake - Edison College
mmmW Blue RoutelRuta Azul I Golden Gate Estates - Immokalee
Magenta RoutelRuta Magenta I Pine Ridge
Light Blue RoutelRuta Azul Taro I Marco Island Circulator
Silver RoutelRuta Plateada I Express Immokalee - Marco Island
Pink RoutelRuta Rosa I Immokalee Circulator
Burgundy RoutelRuta Marron Immokalee Circulator
Brown RoutelRuta Carmelita US 41 East - Charlee Estates
Lime Green RoutelRuta Verde Limon I GG Pky - Goodlette-Frank
Lavender RoutelRuta Lavanda 1 91 - Immokalee Rd
Lincoln
B ou Iovard
SYMBOLS I M BO LOS
Transfer Stati on
School
0
Botanical Garden
Estaciondetransferencia
NIW
Escuela
Jardin Botanico
III
Museum
Museo
(D
Hospital
Hospital
MNW
Airport
Aeeropuerto
Li
Bibliateca
Park & Ride at Libraryr,
Biblioteca can Estacion de
Parqueo Y Paseo
0-
P
Parque
Zoo
Zoo
""
Lee! Collier Transfer
Lee/Collier Punta de
Transferencia
I-
SJ
rileCT
COLLIER AREA TRANSIT
8300 Radio Road o Naples, Florida 34104
) -7777
www.rideCAT.com
NETWORK AT
FSLICOM
westelo)cStreet � x
EATHE S
PE G
FEkTHERS
SHdTR
0
Lake Trafford Rd 1
1
1 On
a:
1 z'9'
1
Immokalee Drive 1 0
Roberts Avenue
Main St
r
-Colorado "T
CFj Avenue co
Eustis Ave
Hope Cir :E
0
IMMOKALEE
AIRPORT
R 846
FARM WORKERS
OASIND VILLAGE
■ 0
Tod,
To Naples aria
Pj Camp Keais
Conceptual
Fare Alternatives
Full Fixed Route Fare
Children
Day Pass Full/Reduced
15 Day Pass Full/Reduced
30 Day Pass Full/Reduced
Age 5 & Under Free
$100/$L50
$20e00/$10e00
$40eOO/$20900
Age 5 & Under Free
$4e00/$2e00
$20e00/$10e00
$40e00/$20e00
Age 5 & Under Free
Fare cap at $4/$2
Fare cap at $20/$10
Fare cap at $40/$20
* Reduce perk pass requirement from 250+ to 100+ staff. Pilot employer -sponsored Marco Express pass at $60
ADA Fare
1 Reduced ADA
Fare
ADA Fare
2 Reduced ADA
Fare
ADA Fare
3 Reduced ADA
Fare
ride CAT
COLLIER AREA TRANSIT
$3==>$3e25
Keep
$3==>$3e50
Keep
$3MM>$4e00
TM �p
CATconnect
CONNECTING THE COMMUNITY THROUGH PUBLIC TRANSPORTATION
1(Tier Simplification)
2 It Revenue
Recovery)
3 (Fixed Route Focus)
4 (Three Tier)
TD at or under PL
101% to 150% of PL
151% to 225% of PL
226% to 250% of PL
Over 250% of PL
TD at or under PL
101% to 150% of PL
151% to 225% of PL
226% to 250% of PL
Over 250% of PL
TD at or under PL
101% to 150% of PL
151% to 225% of PL
226% to 250% of PL
Over 250% of PL
TD at or under PL
101% to 150% of PL
151% to 250% of PL
Over 250% of PL
$2w00
Age 5 & Under Free
$4e00/$2e00
$20e00/$10900
Perk Pass change
FW19
Keep ($1)
Age 5 & Under Free
$4e00/$2e00
$24e00/$12e00
$44e00/$22e00
No longer qualify for Transportation Disadvantaged
Keep ($1)
$3..>$4
$4-->$5
No longer qualify for Transportation Disadvantaged
Scenario 1 +Make Fixed Route free for TD users.
No longer qualify for Transportation Disadvantaged
No longer qualify for Transportation Disadvantaged
Sicant
I I 1 0
1k 11 1
Fi0
!! it out
eLP� � . c;ae`G.p�'
to .
`0 1rs noti
1b\e Ede ' � co
rec
J°� t
�r
`_a� \escQoeQo"� J\aea° S`c°oar.
CC ,a\oar eta` `OQ`o sr�°
ae s`�es°t �`crca Vic. ekc'
•\�Q�,\�• e
a�ta9ed 110, d be `ncceas
is
{es
1
Ute SeN`ce. t
.red"cO Chao a se
iv
PaY s system Y A \ea
ose ort <ti�s
goo s�PP
11
Psea oo�s¢ veQalC�S hpSNh`'p �O� o°� S�ose,
\ r\so �o L°\°`¢�Qaoo�s°Qp�¢°�S �eS ��t¢r'� e�'po �e�`¢o ¢��e� c e `eoc¢ a lQ`c�a\
,.0' ree` ceco�� aye\"c \J°�� tao��a ao�`a<egoa`:1 oSLcoo�os co to\\o�soA.
��``s ate° sort t\ea a°�`a oaf¢ ease ,suee ,r¢
`oa r N.a PPt\eAJe°q aro� °�� �\o° \*¢o, ar�¢e c
e Poe tyre t¢�e ec,oQ\aces e°&` sos
o c F �Q o° ,�a
4P�oe a �ret`° craselQ�ca�S a�Qr iege. se4 A° �oe�,o
¢' teQoc aStoacAto� \ad `kk\le a`\ao� a \sr�O `S�\ec°
o
r\crta0o��o0 s¢os a�¢e+Q crease c��astse�i`c O,o s' e\t°oco es
e�° p0' t�`c a,°
2 b Q O`res' data cetc¢° I el \ova OP,s¢ tease
c, soQ� 4eSee�`ecoR ccess se t NOV. Oe`o
3�°o\aa Q 1 S ,Ofi`ta�a 0e6et a �¢\°ct¢a
,ray a•-ke 10°Qco, Qo�ata �Lo� etas
SoQ 01 r�o
b. yes, toy. ode °oc
c yes 6.Sao 0o doh
e. e1 ° ,I
area°¢` � S �`cae
° ¢ S
:e o P c
Q �q PO roc eare
a' oe (°�\ae �p25O\cce lease ¢
Q a• goy roc yeas
c. 00e
a•
i
rv' iq A
::!I i(P AP(A fRAM51f
r favorite (1st) to least favorite (4t6)
capped at S4 00 "Irlthly at
ass at 560
;s to S44
1% Passes, Marco Express
e any other fare options
below.
C 0 L Ul E RIA R E AIT R'A N S I T
ATTACHMENT 4
Sign -in Sheets
Please Print/Write Neatly
CAT Fare Study
Public Meeting
August 26 and 27, 2025
NAME: 0l i t
AFFILIATION/BUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
TELEPHONE:
E-MAIL:
NAME:
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
TELEPHONE:
E-MAIL:
NAME:
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
TELEPHONE:
E-MAIL:
Zip Code ` 1 C) L
RL1 CC C_;
Zip Code
Zip Code
***Please be advised***
The information on this sheet is to contact you regarding this project and future
public meetings. Under Florida law, e-mail addresses, phone numbers and
certain home addresses are public records once received by a government
agency. If you do not want your e-mail address, phone number or home address
released if the county receives a public records request, you can refrain from
including such information on this sheet. You have the option of checking with
the county staff on your own to obtain updates on the project as well as checking
the county website for additional information.
Please Print/Write Neatly
CAT Fare Study
Public Meeting
August 26 and 27, 2025
NAME: r
Ir
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
Zip Code
TELEPHONE: �F1
E-MAIL:ekAQA>"Ltc. CA
NAME: 4 .�
AFFILIATION/BUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
TELEPHONE: '�3 q - �8? - '� ;? l 3
E-MAIL:
NAME:
Zip Code
11/o&zQ AahiWev11i_o-., nrcr
J �S3 UO C"C, S
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS: VQ, Gk D)
! LAD
Zip Code -' � �
TELEPHONE: G C'3 5' `I � �'� I D
E-MAIL: ( W -, ( 5 ,'i 0�___ C I
***Please be advised***
The information on this sheet is to contact you regarding this project and future
public meetings. Under Florida law, e-mail addresses, phone numbers and
certain home addresses are public records once received by a government
agency. If you do not want your e-mail address, phone number or home address
released if the county receives a public records request, you can refrain from
including such information on this sheet. You have the option of checking with
the county staff on your own to obtain updates on the project as well as checking
the county website for additional information.
Please Print/Write Neatly
CAT Fare Study
Public Meeting
August 26 and 27, 2025
ow
NAME:
!SA L\I(-& t(i _4-- T:
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
Zip Code
TELEPHONE:.
E-MAIL:
S'(�V [iC. �( Cod- ', i �l . G
NAME:
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
Zip Code
TELEPHONE:
�rn
�p ' t (aF U L 15 (P,,'2-
E-MAIL:
A -
NAME:
AFFILIATIONBUSINESS:
SUBDIVISION/HOA/(if any)
ADDRESS:
Zip Code
TELEPHONE:
E-MAIL:
***Please be advised***
The information on this sheet is to contact you regarding this project and future
public meetings. Under Florida law, e-mail addresses, phone numbers and
certain home addresses are public records once received by a government
agency. If you do not want your e-mail address, phone number or home address
released if the county receives a public records request, you can refrain from
including such information on this sheet. You have the option of checking with
the county staff on your own to obtain updates on the project as well as checking
the county website for additional information.
ATTACH M E NT 5
Mail in Comment Sheet
PUBLIC INFORMATION COMMENT SHEET
PLEASE RETURN COMMENT SHEETS WITHIN 14 DAYS
Name
Address
City State Zip Code
Please use this comment sheet to express your opinions about this study. Drop your written comment sheet
into the comment box tonight, mail it to the address on the back of this form or email it to the email address shown below.
Comments:
(Attach additional sheets if necessary)
Thank you for taking the time to participate in this public information meeting.
CAT Fare Study Public Meeting
August 26 and 27, 2025
You may also send your comments via e-mail to:
amartingjohnsoneng com
(fold here)
Post Office
Will Not
Deliver
Without
Proper
Postage
Attention: CAT Fare Study
JOHNSON ENGINEERING, LLC.
2122 Johnson Street
Fort Myers, FL 33901
HOJA DE COMENTARIOS DE INFORMACION PUBLICA
POR FAVOR, DEVUELVA LAS HOJAS DE COMENTARIOS EN UN PLAZO DE 14 DIAS
Nombre
Direcci6n
Ciudad Estado C6digo Postal
Utilice esta hoja de comentarios para expresar sus opiniones sobre este estudio. Deje su hoja de comentarios escrita
en el buzon de comentarios esta noche, envielo por correo a la direccion que figura en el reverso de este formulario, o
envielo por correo electronico a la direccion de correo electronico que se muestra a continuacion.
Comentarios:
(Adjunte hojas adicionales si es necesario)
Gracias por tomarse el tiempo para participar en esta reunion de informaci6n publica.
Taller de estudio de tarifas CAT
26 y 27 de agosto de 2025
TamWn puede enviar sus comentarios por correo electronico a:
amartin(&,johnsoneng com
(doblar aqua)
El Servicio
Postal no
entregara
sin
el franqueo
adecuado
Atenci6n: Estudio de tarifas CAT
JOHNSON ENGINEERING, LLC.
2122 Johnson Street
Fort Myers, FL 33901
FOM KOMANTE POU ENFOMASYON PIBLIK
TANPRI RETOUNEN FOM KOMANTE YO NAN 14 JOU
Non
Adres
Vil Eta Kod Postal
Tanpri itilize fom komante sa a you bay opinyon w sou etid sa a. Depoze fom komante ou ekri a
nan bwat komante a aswe a, voye li pa lapos nan adres ki nan do fom sa a, oswa voye li pa imel nan adres ki endike anba a.
Komante:
(Ajoute lot fom si sa nesese)
Wsi paske w pran tan you patisipe nan reyinyon enfbmasyon piblik sa a.
Reyinyon Piblik sou Etid Tarif CAT la
26 ak 27 out 2025
Ou ka voye komante w yo tou atrave imR nan:
amartin(asjohnsonen
(pliye isit la)
Lapels p ap
livre san
tenb lapos
ki k6r&
Pon: CAT Fare Study
JOHNSON ENGINEERING, LLC.
2122 Johnson Street
Fort Myers, FL 33901
ATTACH M E NT 6
CAT I ntermodal Transfer Station
Event Survey Results
rideCAT
COLLIER AREA TRANSIT
Taller de estudio de tarifas
Respuestas del ejercicio
Esta informaci6n proporcionara informacion valiosa sabre recomendaciones de tarifas
propuestas y otros aspectos de las polfticas de tarifas de Collier Area Transit (CAT), Puede usar la
parte posterior de esta Baja Para elaborar sus respuestas o compartir comentarias adicionales
seg6n to requiera. iGracias de antemano por su aporte!
1. �Que incrementos de tarifa haven que pagar en efectivo sea mas conveniente pars
usted?
a. Un d6lar completo, Como $1.00, $2.00, etc.
b. Media d6lar, coma $0.50, $1,50, etc.
c. Un cuarto de d6lar, como $0.25, $0.50, $0.75, etc.
Vd. Todos las anteriores son igualmente convenientes Para mi
e. �Otros incrementos?
2. �Que opci6n de compra/pago de tarifa es mas conveniente Para usted?
a. Comprar una tarjeta inteligente en lugares como supermercados o tiendas de
conveniencia
Pagar la tarifa con mi telefono inteligente o tableta
c, �Otra? Par favor, explique:
I �Apoyaria un aumento de tarifas si los ingresos se utilizaran Para Io siguiente? (elija todo
to que corresponda)
a. Sf, Para mejorar la frecuencia/disponibilidad del servicio
Sf, pars mantener el nivel de servicio actual
c. Si, para ofrecer mejor atceso a los lugares a los que desea it
d. SI, para: _
e. No, no apoyo un aumento de tarifas
4. Responda solo si viaja en el servicio de transporte adaptado (ADA) de CATConnect. Si no
es as!, ease a la siguiente pregunta. 4Cuanto cree que deberfan aumentarse las tarifas
Para cubrir el costa del servicio ADA?
a. Aumento de $0.25
Tb) Aumento de $0.50
c. Aumento de $1.00
ride CAT
COLLIER AREA TRANSIT
d. Otro aumento
S. Responda solo si es un pasajero elegible pars el prograrna de Personas con Desventajas
en el Transporte (TD). Si no es asi, pace a la siguiente pregunta. zCuanto tree que
deberian aumentarse las tarifas de TD para cubrir el costa del programa de servicios de
TD? (elija uno)
Aumento de $0,25
b. Aumento de $0.50
c. Aumento de $1.00
d. Otro aumento
Las preguntas restantes deben ser respondidas por los pasajeros que utilizan el servicio de
ruta fija.
6. Algunas agencias de transito utilizan un sistema de limitaci6n de tarifas, en Cl que nunca
paga mas de una cantidad fija por dfa o semana; despues de alcanzar el limite, los viajes
son gratuitos. Para utilizar este sistema, tendria que utilizar siempre una tarjeta
inteligente o un ticket movil, �Apoyaria esta idea si le ayudara a ahorrar dinera en viajes?
$i
No, mantener coma esta
7. �Cuanto dura to viaje tfpico de ida?
minutos millas
S. �A que precio serfa demasiado care el servicio de autobus de ruta fija?
& Tarifa actual de $2.00 (o $1.00 para pasajeros que califiquen para tarifa reducida)
b, Tarifa de $2.25 (o $1,25 para pasajeros que califiquen para tarifa reducida)
c. Tarifa de $2.5o (o $1,25 para pasajeros que califiquen para tarifa reducida)
d. �Otro?
9. Si actualmente no usa paces, por qu6 no? (elija todo to que corresponda)
a. No puedo Ilegar a un lugar para comprar el pase
b. El pace de un dia es demasiado taro
c, EI pace de 15 dias es demasiado cara
d. El pace de 30 dias es demasiado taro
e. Es demasiado confuso comprar el pase en el autob6s
f, Calificar para una -tarifa con descuento no es facil de entender
g, No viajo to suficiente come para que el costa de un pase valga la pena el prerio
h. No to se/no estoy informado sobre las opciones de pase
Ir�deCAAT
COLLIER AREA TRANSIT
'10. Clasifique Jos siguientes cambios de tarifa propuestos de su favorito (1.11) a menos
favorito (4.°)
_ Aumentar el pase diario de $3,00 a $4,00
Implementar limites de tarifas dlarias y mensuale,s: Diario con un tope de $4.00,
mensuai a $40.00
Probar el nuevo pase Marco Express patrocinado por el empleador a $ 60
Tarifa base a $2.25, pase de 15 dias a $24, pase de 30 dias a $44
11. Ademas de Jos tipos de paces existentes (pase de un dia, paces de 15 y 30 dias, pase
Marco Express de 30 dias, Summer Paw Pass y 30-Day Perk Pass), zhay otras opciones de
tarifas que CAT deberia considerar? Enumere/describa hasta 3 si corresponde.
a.
I
C.
12, comparta cualquier comentario, pregunta o pensamiento adicional en el espacio a
continuation,
iGracias!
ride CAT
COLLIER AREA TRANSIT
Esta informacion proporcionara informacion valiosa sobre recomendaciones de tarifas
propuestas y otros aspectos de las polfticas de tarifas de Collier Area Transit (CAT). Puede usar la
parte posterior de esta hoja Para elaborar sus respuestas o compartir comentarios adicionales
seg6n to requiera. iGracias de antemano por su aporte!
�Que incrementos de tarifa hacen que pagar en efectivo sea mas conveniente Para
usted?
a. Un dolar completo, como $1.00, $2.00, etc.
b. Medio dolar, como $0.50, $1.50, etc.
c Un cuarto de dolar, como $0.25, $0.50, $0.75, etc.
d. Todos las anteriores son igualmente convenientes Para mf
e. �Otros incrementos?
2. �Que opcion de compra/pago de tarifa es mas conveniente Para usted?
a Comprar una tarjeta inteligente en lugares como supermercados o tiendas de
conveniencia
b. Pagar la tarifa con mi telefono inteligente o tableta
c. �Otra? Por favor, explique:
3. �Apoyarfa un aumento de tarifas si los ingresos se utilizaran Para to siguiente? (elija todo
to qu-� corresponds)
a Si, Para mejorar la frecuencia/disponibilidad del servicio
Sf, Para mantener el nivel de servicio actual
'cS Sf, Para ofrecer mejor acceso a los lugares a los que desea it
d. Si, Para:
e. No, no apoyo un aumento de tarifas
4. Responda solo si viaja en el servicio de transporte adaptado (ADA) de CATConnect. Si no
es asf, pase a la siguiente pregunta. �Cuanto cree que deberfan aumentarse las tarifas
Para cubrir el costo del servicio ADA?
a. Aumento de $0.25
b. Aumento de $0.50
c. Aumento de $1.00
d. Otro aumento
5. Responda solo si es un pasajero elegible para el programa de Personas con Desventajas
en el Transporte (TD). Si no es asi, pase a la siguiente pregunta. �Cu6nto cree que
deberian aumentarse las tarifas de TD para cubrir el costo del programa de servicios de
TD? (elija uno)
a. Aumento de $0.25
b. Aumento de $0.50
c. Aumento de $1.00
d. Otro aumento
Las preguntas restantes deben ser respondidas por los pasajeros que utilizan el servicio de
rota fija.
6. Algunas agencias de transito utilizan un sistema de limitacien de tarifas, en el que nunca
paga mas de una cantidad fija por dia o semana; despu6s de alcanzar el limite, los viajes
son gratuitos. Para utilizar este sistema, tendria que utilizar siempre una tarjeta
inteligente o un ticket mevil. �Apoyaria esta idea si le ayudara a ahorrar dinero en viajes?
a. Si
b. No, mantener como esta
7. �Cuanto dura to viaje tipico de ida?
minutos millas
8. �A qu6 precio seria demasiado caro el servicio de autobus de ruta fija?
a. Tarifa actual de $2.00 (o $1.00 para pasajeros que califiquen para tarifa reducida)
b. Tarifa de $2.25 (o $1.25 para pasajeros que califiquen para tarifa reducida)
c. Tarifa de $2.5o (o $1.25 para pasajeros que califiquen para tarifa reducida)
d. �Otro?
9. Si actualmente no usa pases, por qu6 no? (elija todo to que corresponda)
a. No puedo Ilegar a un lugar para comprar el pase
b. El pase de un dia es demasiado caro
c. El pase de 15 dias es demasiado caro
d. El pase de 30 dias es demasiado caro
e. Es demasiado confuso comprar el pase en el autob6s
f. Calificar para una tarifa con descuento no es f6cil de entender
g. No viajo to suficiente como para que el costo de un pase valga la pena el precio
h. No to s6/no estoy informado sobre las opciones de pase
rdeCAT
COLLIER AREA TRANSIT
10. Clasifique los siguientes cambios de tarifa propuestos de su favorito (1.0) a menos
favorito (4.°)
Aumentar el pase diario de.$3.00 a $4.00
Implementar Ifmites de tarifas diarias y mensuales: Diario con un tope de $4.00,
mensual a $40.00
Probar el nuevo pase Marco Express patrocinado por el empleador a $ 60
— Tarifa base a $2.25, pase de 15 dfas a $24, pase de 30 dias a $44
11. Ademas de los tipos de pases existentes (pase de un dfa, pases de 15 y 30 dias, pase
Marco Express de 30 dfas, Summer Paw Pass y 30-Day Perk Pass), zhay otras opciones de
tarifas que CAT deberia considerar? Enumere/describa hasta 3 si corresponde.
a. -� _3 g'-
b. Z'7Pr- L�4
c.
12. Comparta cualquier comentario, pregunta o pensamiento adicional en el espacio a
continuacion.
544-7 Co —
iGracias!
iiC�e
COLLIER AREA TRANSIT
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
c� An even quarter dollar— like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2.
Which fare purchase/payment option is most convenient to you?
Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
nNo, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
$0.25 increase
$0.50 increase
c. $1.00 increase
d. Other increase
rideCA,T
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
$0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
0 No, keep as is
7. How long is your typical one-way trip?
_ minutes __,�, miles
8. At what price is fixed -route bus service too expensive?
Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a� I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
ride CAT
COLLIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
_ Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
a
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
C�
�Zride SAT
Cy' MLI[R AREA 7RANSI1
Fare Study public Workshop
Exercise Responses
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
Which fare increments make paying with cash most convenient for you?
An even dollar— like $1,00, $2.00, etc.
An even half dollar— like $0.50, $1.50, etc.
An even quarter dollar— like $0.25, $0.50, $0.75, etc,
dV All of the above are equally convenient to me `
e. Other increments? Sc 4-� e 4c Y) CLl-
Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
QPay fare using my smartphone or tablet j
c, Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Ito improve service frequency/availability
b.to maintain the current level of service
c. to provide better access to locations you wish to go
d. Yes, for: -c.-.)� MSco
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase 1
ride CAT
Nt�IU AREA TRANSIT
5. Please answer only if you are a Transportation disadvantaged (TD) eligible rider. If not,
skip to the Next question. Flow much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c $1.00 increase
d. Other increase CA
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free, To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. &Ye-s
b. No, keep as is
7. How long is your typical one-way trip?
16 minutes �O miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
$2,25 fare (or $1.25 for riders qualifying for reduced fare)
c, $2,50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other? at aQ
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/arn uninformed about the pass options �
4b
rid��,AT
ca��i�� haE� T�aNs�r
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4,00, monthly at
$40,00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (pay pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a. Faiv
b.
c.
12. Piease provide any additional comments, questions, or thoughts in the space bellow.
1. y
6q
Thank youl
q1ECAT
A TRANSIT
Farei 5.-5'tudy Public WorkshopI VP
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
1
b. Pay fare using my smartphone` or tablet < J/
c. Other? Please explain: . V r✓ !i \\\
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to location youwish ish to o �" C
d. Yes, for: C)r 0
e. No, I do not sup ort a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase 6
d. Other increase
rideCAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
b. No, keep as is
7. How long is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
rideCAT
COLLIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
— Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass) are there ny other fare options
CAT should consider? List/des ribe yp tt/o 3 if a I t
a. v 4�
a
C.
12. Please provide any additional comments, estions, or thoughts in t e space below.
70V
All011-tV
Thank you!
ride CAT
COLLIER AREA TRANSIT
FarF cr, I -_ a 1, Workshop
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
ld. All of the above are equally convenient to me
e. Other increments? _
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablett / o
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:f-��
e. No, I do not suppo t a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
ridleAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
No, keep as is
7. How long is your typical one-way trip?
/ minutes 7 miles
8. At what price is fixed -route bus service too expensive?
Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
)$2.25 fare or $ f r riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
�� 0lbck_�Z 0ZV1.Z/
ie
C 0 L L ER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
_ Raise daily pass from $3.00 to $4.00
— Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 25_Da and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
18
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
rideCAT
COUIER AREA TRANSIT
�.� � � ,.. • `fir
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
`a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a' Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
1-51
a, Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
E) $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
rideCAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
b. No, keep as is
7. How long is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
Yi��
IER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
11
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
. ride CAT
COLLIER AREA TRANSIT
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
Which fare increments make paying with cash most convenient for you?
a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar— like $0.25, $0.50, $0.75, etc.
All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
YPay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
ride CAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged JD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
No, keep as is
7. How long is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
)�_I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
ridgy
COLLIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? Li§t/describe up to 3 if applicable.
a.
701
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
rideCAT
COIIIER AREA TRANSIT
are --Audy1 i sWo rk-2
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
Cc An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
OYes, to improve service frequency/availability
b. Yes, to maintain the current level of service
Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
rideCAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
0. Yes
b. No, keep as is
7. How long is your typical one-way trip?
6 minutes (�* miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
D $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
The 15-day pass is too expensive
The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
COLLIER AREA TRANSIT
10. Rank, the following proposed fare changes from your favorite (1 st) to least favorite (4th)
_ Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
b.
C. w rrktr" t Air r-- f-,A/ 3 P-A--/ - I
fil
12. Please provide any additional comments, questions, or thoughtsinthe space below.
1 Q // �/1- i�✓i f Iz /.� vli v `I`
Thank you!
YIde AT
COLLIER AREA TRANSIT
a le Publk Workshop
A
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
Which fare increments make paying with cash most convenient for you?
a. An even dollar — like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments? 0 110 h �� xr,�\ 5
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablet 'A�
c. Other? Please explain: go, 6ov- S
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
ONo, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
ride CAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
C Yes
No, keep as is
7. How lotypical one-way trip?
V minutes miles
8. At what price is fixed -route bus service too expensive?
a, Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
$2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c The 15-day pass is too expensive
0 The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
f iC�e+�,Q►�
COLLIER dREd TRANSIT
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
— Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
101
c.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
J
Ir1deCA7
OOIIIER AREA TRANSIT
Fare Study Public Workshop
Exercise Responses
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
6__�An even dollar -like $1,00, $2.00, etc.
b. An even half dollar - like $0.50, $1.50, etc.
c. An even quarter dollar - like $0.25, $0.50, $0,75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphane or tablet
c. Other? Please explain:,
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
Yes, to improve service frequency/availability
BYes, to maintain the current level of service
cYes, to provide better access to locations you wish to go
(r--yes, for:
e, No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
,)$0.25 increase
b, $0.50 increase
c, $1.00 increase
d, Other increase.
ride CAT
COLLIER Ali FA 'IN ANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it heIped you save money on rides?
'es
b. No, keep as is
7. How long is your typical one-way trip?
minutes miles
S. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
L ') $2.50 fare (or $1,25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is to❑ expensive
c. The 15-day pass is too expensive U
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
r�deCA'T
1E hREd TpANSIF
10. Rarthe following proposed fare changes from your favorite (1st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
r $40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a,
b,
c.
12, Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
rides'
COLLIER AREA TRANSIT
Fare
1 u, qbfic Workshop
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
2
Which fare increments make paying with cash most convenient for you?
a. An even dollar — like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are e ally con nient to me
e. Other increments? �� �0�Q�' Vl+
Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
0 Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c.0 Yes, to provide better acces4 to locations you wisb to go
Yes, for: N91� �(— �uSe�
e. No, I do not support a fare increase 1
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
ride CAT
COMER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
No, keep as is
7. How long is your typical one-way trip?
minutes _ miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
0 $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
rideAi
COttIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
_ Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? Lis /describe up to 3 if applicable.
a. fits
101
c.
12. Please provide any additional comments, questions, or thoughts in the space below.
V� C pit' Q ' �' i,a c,'yr' �j 1 �'l i%� �1 � l Ole
11
Thank you!
r de CAT
COLLIER AREA TRANSIT
Public
Workshop
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
2
Which fare increments make paying with cash most convenient for you?
a. An even dollar — like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
An even quarter dollar— like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
ay fare using my smartphone or tablet
�c./Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
tha apply)
t Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
ride CAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
No, keep as is
7. How long is your typical one-way trip?
minutes_ miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
-V $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
rideCAT
COLLIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
3 Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
1 $40.00
l Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
.a
a
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thankyou!
rideCAT
COLLIER AREA TRANSIT
,n j - fic Workshop
s s A
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
Which fare increments make paying with cash most convenient for you?
a. An even dollar— like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
Pay fare using my smartphone or tablet
Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
a. Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
�'es, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
9>$ 0.50 increase
c. $1.00 increase
d. Other increase
rideCAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
b. No, keep as is
7. How long is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
ride
C0LCIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
— Raise daily pass from $3.00 to $4.00
Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
Z
00
newemployer-sponsored Marco Express pass at $60
fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
c.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
r�
rideCAT
COLLIER AREA TRANSIT
Enfomasyon sa yo ap bay kontribisyon enpotan sou rekomandasyon tarif yo pwopoze yo ak lot
aspe nan regleman tarif Collier Area Transit (CAT). Ou ka itilize espas ki nan do fom sa a pou
devlope repons ou yo oswa pou bay komante adisyonel, si nesese. Mesi davans pou
kontribisyon ou!
1. Ki ogmantasyon tarif ki fe li pi pratik pou ou peye ak lajan kach?
V Yon dola antye — tankou $1.00, $2.00, elatriye.
b. Yon mwatye dola antye —tankou $0.50, $1.50, elatriye.
c. Yon ka dola antye — tankou $0.25, $0.50, $0.75, elatriye.
d. Tout sa yo ki anwo a bon menm jan pou mwen
C) Lot ogmantasyon?
V
2. Ki opsyon acha/peman tarif ki pi bon pou ou?
a. Achte you kat entelijan nan kote tankou maket oswa magazen ki toupre
b. Peye tarif avek telefon entelijan oswa tablet mwen
b Lot? Tanpri eksplike:
3. Eske w t ap sipote you ogmantasyon tarif si revni a to itilize pou bagay sa yo? (chwazi
tout sa ki aplike)
a. Wi, pou amelyore frekans/disponibilite sevis la
ryb� Wi, pou kenbe nivo sevis aktyel la
c. Wi, pou bay pi bon akse nan kote w to renmen ale yo
d. Wi, pou:
e. Non, mwen p ap sipote ogmantasyon tarif
4. Tanpri reponn selman si w itilize sevis transpo Adapte (parantransit) CATConnect (ADA).
Si se pa sa, pase nan pwochen kesyon an. Konbyen w panse yo to dwe ogmante tarif yo
pou kouvri depans pou bay sevis ADA (Lwa Ameriken sou Moun ki gen Andikap) a?
0. Ogmantasyon $0.25
b. Ogmantasyon $0.50
c. ogmantasyon $1.00
d. Lot ogmantasyon
r
rideCAT
COLLIER AREA TRANSIT
5. Tanpri reponn selman si w se you pasaje ki elijib nan pwogram you Moun ki Defavorize
nan Transpo (TD). Si se pa sa, pase nan pwochen kesyon an. Konbyen w panae yo to dwe
ogmante tarif yo you kouvri depans you bay sevis TD yo? (chwazi youn)
a
b
C.
d
Ogmantasyon $0.25
Ogmantasyon $0.50
Ogmantasyon $1.00
Lot ogmantasyon _
Pasaje ki itilize sevis transpo regilye to dwe reponn kesyon ki rete yo.
6. Gen kek ajans transpo piblik ki itilize you sistem limit tarif, kote w p ap janm peye plis ke
you kantite ki fikse pa jou oswa pa semen; apre w atenn limit la, lot vwayaj yo ap gratis.
Pou w itilize sistem sa a, ou to dwe toujou itilize you kat entelijan oswa you sistem tike
mobil. Eske w t ap sipote lide sa a si li to ede w ekonomize lajan nan vwayaj ou yo?
a. Wi
b. Non, kite I jan I ye a.
7. Konbyen tan w pran you w fe you vwayaj san retou nomalman?
minit mil (distans)
8. Apati ki tarif sevis otobis regilye a two che?
a. Tarif aktyel la se $2.00 (oswa $1,00 you pasaje ki kalifye you tarif redwi)
b. Tarif $2.25 (oswa $1.25 you pasaje ki kalifye you tarif redwi)
c. Tarif $2.50 (oswa $1.25 you pasaje ki kalifye you tarif redwi)
d. Lot?
9. Si w p ap itilize tike kounye a, poukisa? (Chwazi tout sa ki aplike)
a. Mwen pa kapab ale you kote you achte tike a
b. Tikejounen an two che
c. Tike 15 jou a two che
d. Tike 301.ou a two che
e. Li two konplike you achte tike a nan otobis la
f. Li pa fasil you konprann kijan you w kalifye you you tarif redwi
g. Mwen pa vwayaje ase you pri tike a to vo pri a
h. Mwen pa konnen/mwen pa en enfomasyon sou opsyon tike yo
ride CAT°
COLLIER dREd TRANSIT
10. Klase chanjman tarif yo pwopoze yo soti nan sa w pi renmen (1 ye) rive nan sa w pi pa
renmen (4yem).
Ogmante pri tike jounen an soti $3.00 rive $4.00
— Mete sou plas limit tarif chak jou ak chak mwa: Limit chak jou nan $4.00, limit
chak mwa nan $40.00
Teste nouvo tike Marco Express anplwaye w ofri nan $60
—Tarif debaz you $2.25, tike 15jou you $24, tike 30 jou you $44
11. Anplis kalite til<e ki egziste yo (tike chakjou, tike 15 jou ak 30 jou, tike Marco Express 30
jou, tike Summer Paw ak tike Perk 30 jou), eske gen lot opsyon tarif CAT to dwe
konsidere? Bay/dekri jiska 3 opsyon si sa aplikab.
a.
a
c.
12. Tanpri mete nenp6t lot komante, kesyon, oswa refleksyon nan espas ki anba a.
Wsi!
ride CAT
COLLIER AREA TRANSIT
Fare Staudy Public Workshop
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transits (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
2
Which fare increments make paying with cash most convenient for you?
0a An even dollar— like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
Which fare purchase/payment option is most convenient to you?
V Buying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
la/ Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
pro de ADA service?
a $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
rideCAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged JD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
0 No, keep as is
7. How long is ur typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
$2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
l (rideCAT
COLLIER AREA TRANSIT
10. RanklRaise
e following proposed fare changes from your favorite (1 st) to least favorite (4th)
daily pass from $3.00 to $4.00
-rL, Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
a
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
ride Ai
COUIER AREA TRANSIT
Fare:-F'tudy Public Workshop
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
V An even dollar— like $1.00, $2.00, etc.
b. An even half dollar — like $0.50, $1.50, etc.
c. An even quarter dollar — like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
aBuying a smart card at places like grocery or convenience stores
b. Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
V Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
��,F
COLLI
S. Please answer only if you are a Transportation Disadvantaged (TD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
a. Yes
. No, keep as is
7. How long is your typical one-wa trip?
minutes o miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
c. The 15-day pass is too expensive
d. The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
rideCAT
COLLIER AREA TRANSIT
10. Rank the following proposed fare changes from your favorite (1st) to least favorite (4th)
_ Raise daily pass from $3.00 to $4.00
_ Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
— Test new employer -sponsored Marco Express pass at $60
_ Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
11
c.
12. Please provide any additional comments, questions, or thoughts in the space below.
Thank you!
rideCAT
COLLIER AREA TRANSIT
PublicFare Study
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Which fare increments make paying with cash most convenient for you?
& An even dollar— like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar— like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
PO
Which fare purchase/payment option is most convenient to you?
a. Buying a smart card at places like grocery or convenience stores
Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
%. Yes, to improve service frequency/availability
Yes, to maintain the current level of service
Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
rideCAT
COLLIER AREA TRANSIT
5. Please answer only if you are a Transportation Disadvantaged (TDj eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
c. $1.00 increase
d. Other increase
The remaining questions should be answered by riders who use fixed -route service.
6. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
bb.Yes
No, keep as is
7. How Ion is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a. Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
b. $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
�c� The 15-day pass is too expensive
The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. I do not know/am uninformed about the pass options
COLLIER AREA TRANSIT
10, Ran the following proposed fare changes from your favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00
— Implement daily and monthly fare caps: Daily capped at $4.00, monthly at
$40.00
— Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
11. In addition to existing pass types (Day pass, 15 Day and 30-Day Passes, Marco Express
30-Day pass, Summer Paw Pass and 30-Day Perk Pass), are there any other fare options
CAT should consider? List/describe up to 3 if applicable.
a.
a
C.
12. Please provide any additional comments, questions, or thoughts in the space below.
'4A"D
Thank you!
ritCAT
C'LElEliTRhHS1T
Taller de estudio de tarifas
Respuestas del ejercicio
Esta informaci6n praporcionara informaci6n valiosa sobre recomendaciones de tarifas
propuestas y otros aspectos de las politicas de tarifas de Collier Area Transit (CAT). Puede usar la
parte posterior de esta hoja Para elaborar sus respuestas o compartir comentarios adicionales
segun to requiera. iGracias de antemano por su aportel
1. �Que incrementos de tarifa haven que pagar en efectivo sea mas convenience Para
usted?
a. Un d6lar completo, coma $1.00, $2,00, etc.
b. Medio d6lar, Como $0.50, $1.50, etc.
c. Un cuarto de d6lar, como $0.25, $0.50, $0.75, etc.
I-odos las anteriores son igualmente convenientes Para mi
e. zOtros incrementos?
2. z ue apci6n de compra/pago de tarifa es mas conveniente Para usted?
Comprar una tarjeta inteligente en lugares como supermercados o tiendas de
convemencia
b. Pagar la tarifa con mi telefono inteligente o tableta
c. zOtra? Por favor, explique:
3, �Apoyarfa un aumento de tarifas si los ingresos se utilizaran {para to siguiente? (elija todo
19,go corresponda)
i para mejorar la frecuencia/disponibilidad del servicio
b. Si, para mantener el ni4 de servicio actual
c. Si, para ofrecer mejor acceso a los lugares a los que desea it
d. Si, para:
e. No, no apoyo un aumento de tarifas
4. Responda solo si viaja en el servicio de transporte adaptado (ADA) de CATConnect. Si no
es asi, pace a la siguiente pregunta. LCuanto tree que deberian aumentarse las tarifas
para cubrir el costo del servicio ADA?
a. Aumento de $0.25
b. Aumento de $0.50
c. Aumento,de $1.00
I,W
rideCAT
MILIFIR AREA TRANSIT
d. Otro aumento
S. Responda solo si es un pasajero elegible para el programa de Personas con Desventajas
en el Transporte (TD). Si no es asi, pase a la siguiente pregunta. LCuanto cree que
deberian aumentarse las tarifas de TD para cubrir el costa del programa de servicios de
TD? (elija uno)
a. Aumento de $0.25
b. Aumento de $0.50
c. Aumento de $1.00 _
d. Otro aumento
Las pregunitas restantes deben ser respondidas pot los pasajeros que utilizan el servicio de
ruta fija.
5. Algunas agencias de transito utilizan un sistema de limitacibn de tarifas, en el que nunca
paga mas de una cantidad fija por dia o semana; despues de alcanzar el limite, los viajes
son gratuitos. Para utilizar este sistema, tendria que utilizar siempre una tarjeta
in ente o un ticket movil. �Apoyaria esta idea si le ayudara a ahorrar dinero en viajes?
a, Si
No, mantener como esta
7. �Cuanto dura to viaje tipic
inu s Ir�illas
8. �A que precio seria demasiado taro el servicia de autobus de ruta fija?
a. Tarifa actual de $2.00 (o $1.00 para pasajeros que califiquen para tarifa reducida)
b. Tarifa de $2.25 (o $1.25 para pasajeros que califiquen para tarifa reducida)
c. Tarifa de $2.5o (o $1.25 para pasajeros que califiquen para tarifa reducida)
d. �Otro? �i C
g. Si actualmente no usa pases, Lpor que no? (elija todo to clue corresponda)
a. No puedo Ilegar a un lugar para comprar el pase
b. El pase de un dia es demasiado carp
c. El pase de 15 dias es demasiado taro
d. El pase de 30 dias es demasiado taro
Es demasiado confus❑ comprar el pase en el autobus
f.? Callficar para una tarifa con descuento no es facil de entender
', No via'o to suficiente como para que el costo de un pase v
� 1 p q p s alga la pena el precio
h. No to se/no estoy informado sobre las opciones de pase
rid��AT
CgIII�R AREA TRANSIT
10, Clasifique (os siguientes cambios de tarifa propuestos de su favorito (1.1) a menos
favorito Al)
lAurnentar el ease diario de $3.00 a $4.00
Irnplementar limites de tarifas diarias y mensuales! Diario con un tope de $4.00,
mensual a $40.00
Probar el nuevo pace Marco Express patrocinado por el empleador a $ 50
Tarifa base a $2.25, pase de 15 dias a $24, pase de 30 dias a $44
11. Adem6s de los tipos de pases existentes (pase de un dia, paces de 15 y 30 dias, pase
Marco Express de 30 dias, Summer Paw Pass y 30-Day Perk Pass), shay otras opciones de
tarifas que CAT deberia considerar? Enumereldescriba hasta 3 si corresponde.
a.
701
C.
12. Comparta cualquier cornentario, pregunta o pensamiento adicional en el espacio a
continuaci6n.
!Gracias!
rideCAT
COILIEA AAFA 1RANSIf
Fare Study Public Workshop
Exercise Responses
This information will provide valuable input on the proposed fare recommendations and other
aspects of Collier Area Transit's (CAT) fare policies. You may use the space on the backside of
this sheet to expand your responses or to provide additional comments, as needed. Thank you
in advance for your input!
1. Whic fare increments make paying with cash most convenient for you?
a. An even dollar-- like $1.00, $2.00, etc.
b. An even half dollar— like $0.50, $1.50, etc.
c. An even quarter dollar— like $0.25, $0.50, $0.75, etc.
d. All of the above are equally convenient to me
e. Other increments?
2. Which fare purchase/payment option is most convenient to you?
a, Buying a smart card at places like grocery or convenience stores
+ Pay fare using my smartphone or tablet
c. Other? Please explain:
3. Would you support a fare increase if the revenue was used for the following? (pick all
that apply)
r✓ .R: Yes, to improve service frequency/availability
b. Yes, to maintain the current level of service
c. Yes, to provide better access to locations you wish to go
d. Yes, for:
e. No, I do not support a fare increase
4. Please answer only if you ride CATConnect paratransit (ADA) service. If not, skip to the
next question. How much do you think the fares should be increased to cover the cost to
provide ADA service?
a. $0.25 increase
b, $0.50 increase
lc.-,,$1.00 increase
d. Other increase
rideGAT
CO[[iE� nNEA T�nesir
5. Please answer only if you are a Transportation Disadvantaged JD) eligible rider. If not,
skip to the next question. How much do you think the TD fares should be increased to
cover the cost to provide TD services? (pick one)
a. $0.25 increase
b. $0.50 increase
$1.00 increase
other increase
The remaining questions should be answered by riders who use fixed -route service.
b. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use a smart card or mobile ticketing. Would you support this idea
if it helped you save money on rides?
�� Yes
b. No, keep as is
7. How long is your typical one-way trip?
minutes miles
8. At what price is fixed -route bus service too expensive?
a, Current fare of $2.00 (or $1.00 for riders qualifying for reduced fare)
$2.25 fare (or $1.25 for riders qualifying for reduced fare)
c. $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d. Other?
9. If you do not currently use passes, why? (pick all that apply)
a. I am not able to get to a location to buy the pass
b. The day -pass is too expensive
C.
The 15-day pass is too expensive
The 30-day pass is too expensive
e. It is too confusing to buy the pass on the bus
f. Qualifying for a discount fare isn't easy to understand
g. I do not ride enough to make the cost of a pass worth the price
h. 1 do not know/am uninformed about the pass options
ATTACH M E NT 7
Online Survey Responses
ObjectlD
CreationDate
1. Which fare Increments make
paying with cash most
convenient for you?
Other increments?-1. Which fare
increments make paying with cash
most convenient for you?
2. Which fare purchase/payment
option is most convenient to you?
Other? Please explain:- 2. Which fare purchase/payment
option is most convenient to you?
1
09/04/202513:03:58.298
An even quarter dollar - like$
Pay fare using my Smartphone or
2
09/04/202515:05:08.018
An even dollar - like $1.00, $2
Buying a smart card at places l
3
09/04/202517:58:12.785
An even dollar - Like $1.00, $2
Buying a smart card at places
4
09/13/202514:24:18.483
An even dollar - Like $1.00, $2
Pay fare using my Smartphone or
5
09/17/202518:43:08.347
An even dollar - like $1.00, $2
Buying a smart card at places l
6
09/18/202514:07:43.703
An even dollar - Like $1.00, $2
other
Tapping a credit/debit card
7
09/19/202514:15:37.860
An even dollar - like $1.00, $2
Pay fare using my smartphone or
8
09/19/202517:11:40.150
All of the above are equally co
Pay fare using my Smartphone or
9
09/20/202501:15:26.083
An even quarter dollar - like$
Pay fare using my smartphone or
10
09/21/202517:34:14.186
An even dollar - like $1.00, $2
other
I use my bus pass
11
09/22/2025 04:54:14.257
An even half dollar- like $0.5
Buying a smart card at places 1
12
09/24/202520:06:34.545
All of the above are equally co
Pay fare using my Smartphone or
13
09/30/202517:58:18.719
All of the above are equally cc
Pay fare using my smartphone or
14
09/30/202520:20:49.188
An even quarter dollar - like$
Buying a smart card at places
15
09/30/202520:58:49.985
An even dollar - like $1.00, $2
other
Apple pay
16
09/30/202522:22:14.115
All of the above are equally co
Buying a smart card at places l
17
10/01/202511:25:29.109
An even quarter dollar - like $
other
both cash and buying a physical card. using a Smart phone
requires that it be charged and at the end of the day that may
not be possible
18
10/01/202512:16:37.263
An even dollar - like $1.00, $2
Buying a smart card at places 1
19
10/14/202519:36:05.320
An even dollar - Like $1.00, $2
Pay fare using my smartphone or
20
10/15/202510:33:34.933
An even dollar - like $1.00, $2
Pay fare using my smartphone or
21
10/15/202510:56:33.186
An even quarter dollar - like$
Pay fare using my Smartphone or
22
10/15/202511:06:15.645
An even half dollar - like $0.5
Pay fare using my smartphone or
23
10/15/202511:46:11.855
An even dollar - Like $1.00, $2
Pay fare using my smartphone or
24
10/15/202513:07:20.297
All of the above are equally cc
Pay fare using my smartphone or
25
10/15/202514:22:50.178
An even quarter dollar - like$
Buying a smart card at places
26
10/15/202518:27:50.773
Pay fare using my smartphone or
27
10/15/202519:24:56.128
An even dollar - Like $1.00, $2
Pay fare using my smartphone or
28
10/15/202520:03:22.850
other
$0
Pay fare using my smartphone or
29
10/15/202520:15:56.593
An even half dollar - like $0.5
other
Cash
30
10/16/202511:11:31.695
An even quarter dollar - like$
Pay fare using my smartphone or
31
10/16/202511:43:21.886
All of the above are equally cc
Buying a smart card at places l
32
10/16/202512:19:39.528
An even quarter dollar - like$
Pay fare using my smartphone or
33
10/16/202513:58:01.086
All of the above are equally co
Buying a smart card at places l
Page 1 of 12
ObjectlD
CreationDate
1. Which fare Increments make
paying with cash most
convenient for you?
Other increments?-1. Which fare
increments make paying with cash
most convenient for you?
2. Which fare purchase/payment
option is most convenient to you?
Other? Please explain:- 2. Which fare purchase/payment
option is most convenient to you?
34
10/17/202512:30:16.920
An even dollar - like $1.00, $2
Pay fare using my smartphone or
35
10/17/202515:28:26.690
An even half dollar - like $0.5
Pay fare using my smartphone or
36
10/17/202517:34:48.023
All of the above are equally cc
37IM
10/17/202518:25:58.446
All of the above are equally co
other
Paying when I get on the bus
38
10/18/202519:46:55.557
An even quarter dollar - like$
Pay fare using my smartphone or
39
10/20/202514:54:42.086
All of the above are equally co
Pay fare using my smartphone or
40
10/20/202520:21:46.891
Pay fare using my smartphone or
41
10/21/202512:54:09.944
An even dollar - Like $1.00, $2
other
The ability to pay online with a doscover card!
42
10/22/202511:50:54.765
All of the above are equally cc
Pay fare using my smartphone or
43
10/23/202509:24:11.638
All of the above are equally cc
Pay fare using my smartphone or
44
10/23/202520:29:22.146
other
Pay fa re using my smartphone or
45
10/24/202522:48:36.447
An even quarter dollar - like$
other
Cash
46
10/25/202517:49:44.071
All of the above are equally cc
Pay fare using my smartphone or
47
10/26/202514:51:24.700
An even dollar - like $1.00, $2
Buying a smart card at places l
48
10/27/202515:55:45.934
An even half dollar- like $0.5
Buying a smart card at places 1
49
10/30/202513:16:33.722
An even dollar - Like $1.00, $2
Pay fare using my smartphone or
50
10/30/202514:51:37.475
An even dollar - like $1.00, $2
Buying a smart card at places I
51
10/30/202518:10:21.005
An even half dollar - like $0.5
Pay fare using my smartphone or
52
10/30/202520:11:34.640
All of the above are equally co
Pay fa re using my smartphone or
Page 2 of 12
Ob)ectlD
3. Would you support a fare Increase If the revenue was used for the
following' (pic k all that apply)
Yes, for other reason -3.Would you support a fare increase if the
revenue was used for the following? (pick all that apply)
4. Please answer only If you ride CATConnect (ADA)
service. If not, ski p to the next qu estion. How muc h do
you think the fares should be Increased to cover the cost
to provide ADA service?
1
No_I_do_not_SUpport_a_fare_incr
2
No_I_do_not_support _a_fare _incr
3
Yes_to_provide_better_access_to
4
Yes_to_improve_Service_frequent,No_I_do_not_support_a_fare_incr
$0.25 increase
5
No_I_do_not_support _a_fare _incr
6
Yes_to_improve_Service_frequent,Ves_to_provide_better_access _ to
7
Yes_to_improve_Sewice_frequenc,Yes_to_maintain_the_eurrent_lev,Ves_
to_provide_better_access_to
8
Yes_to_improve_Sewice_frequenc,Yes_to_maintain_the_eurrent_lev,Ves_
to_provide_better_access_to
9
Yes_to_improve_service_frequenc,Yes_to_provide_better_access _ to
$0.25 increase
10
No_I_do_not_support _a_fare _incr
$1.00 increase
11
No_I_do_not_support _a_fare _incr
$0.25 increase
12
Yes_to_improve_service_frequenc
13
Yes_to_improve_service_frequenc,Yes_to_provide_better_access _ to
$0.25 increase
14
Yes_to_provide_better_access_to
15
Yes_to_improve_Service_frequenc,Yes_to_maintain_the_eurrent_lev,Ves_
to_provide_better_access_to
16
Yes_to_improve_service_frequenc,Ves_to_provide_better_access _ to
17
Yes_[o_improve_Service_frequenc,Ves_to_provide_be[[er_access_[o,othebusses
r
efficiency and reliability is key. If a fare increase will provide more
to come an shorter time increments that is preferred. Lookat
Vero beach's bus system.
other
18
Yes -to -maintain -the current lev
19
Yes_to_improve_service_frequenc,Ves_to_provide_better_access _ to
20
Yes_to_improve_Sewice_frequenc,Ves_to_maintain_the_eurrent_lev,Ves_
to_provide_better_access_to
21
Yes_to_improve_service_frequenc
22
No_I_do_not_support _a_fare _incr
other
23
Yes_to_provide_better_access_to
$0.25 increase
24
Yes_to_improve_service_frequenc,Yes_to_maintain_the _ current_lev,Yes_
to_provide_better_access_to
25
No_I_do_not_support _a_fare _incr
26
No_I_do_not_support _a_fare _incr
27
other
Hire nicer drivers and support staff
28
No_I_do_not_support _a_fare _incr
other
29
Yes_to_provide_better_ access _to
$0.25 increase
30
No_I_do_not_SUpport_a_fare_incr
31
Yes_to_improve_service_frequenc,Yes_to_provide_better_access _ to
32
No_I_do_not_support _a_fare _incr
$0.25 increase
33
Yes_to_improve_Service_frequenc
Page 3 of 12
4. Please answer only If you ride CATConnect (ADA)
3. Would you support a fare Increase If the revenue was used for the
Yes, for other reason -3.Would you support a fare increase if the
service. If not, ski p to the next qu estion. How muc h do
Ob(ectlD
following' (pic k all that apply)
revenue was used for the following? (pick all that apply)
you think the fares should be Increased to cover the cost
to provide ADA service?
34
Yes_to_provide_better_ access _to
35
Yes _to -maintain _the_current_lev,Yes_to_provide_better_access _ to
36
Yes_to_improve_sewice_frequenc,Yes_to_maintain_the _current_lev,Yes_
to_provide_better_access_to
37
Yes_to_improve_sewice_frequenc,Yes_tc_maintain_the _current_lev,Yes_
$0.25 increase
to_provide_better _access _to
38
No_I_do_not_support_a_fare_incr
$0.25 increase
39
Yes _to -maintain _the_current_lev
$0.50 increase
40
No_I_do_not_support _a_fare _incr
41
No_I_do_not_support_a_fare_incr
42
Yes_to_improve_sewice_frequenc,Yes_to_maintain_the_eurrent_lev,Yes_
to_provide_better_access_to
43
Yes_to_improve_service_frequenc
$1.00 increase
44
Yes_to_improve_service_frequenc
45
Yes_to_improve_service_frequent,Yes_to_provide_better_access _ to
$0.25 increase
Yes_to_improve_sewice_frequenc,Yes_to_maintain_the_eurrent_lev,Yes_
46
to_provide_better_access_to
$0.25 increase
47
Yes_to_improve_service_frequenc
Yes_to_improve_sewice_frequenc,Yes_to_maintain_the
48
_current_lev,Yes_
to_provide_better_access_to
$0.25 increase
49
other
Adding a late night bus rohte on rt 12
50
Yes_to_improve_service_frequent,Yes_to_provide_better _access _to
$0.25 increase
51
No_I_do_not_support _a_fare _incr
L'�Yes_to_improve_sewice_frequenc,Yes_tc_maintain_the_current_lev,Yes_
52
to_ provide_ better_ access_to,other
Just good decisions
Page 4 of 12
ObjectlD
Other Inc tease: -4. Please answer only if you ride
CATConnect (ADA) service. If not, skip to the next question.
How much do you think the fares should be Increased to
cover the cost to provide ADA service?
S. Please answer only if you area Transportation Disadvantaged
(TD)eligible rider. If not, skip to the next question. How much
do you think the TO fares should be Increased to cover the cost
to provide TO services? (pick one)
Other Increase: - S. Please answer only If you area
Transportation Disadvantaged[TD) eligible rider. if not, skip to
the next question. How much do you think the TO faresshould
be Increased to cover the cost to provide TD services? (pick
one)
6a. Do you use
the fixed -route
service?
1
Yes
2
other
Zero
Yes
3
No
4
No
5
No
6
Yes
7
No
8
Yes
9
$0.25
Yes
30
Yes
11
No
12
Yes
13
$1.00
No
14
Yes
15
No
16
No
17
0.00 --my neighbor takes the ADA bus and this means it is
used by people with limited income. any increase in their fares
will be a struggle.
other
0.00 --my neighbor takes the ADA bus and this means it is used by
people with limited income. any increase in their fares will be a
struggle.
No
18
No
19
No
20
Yes
21
Yes
22
I'm on a fixed income, so it shouldn't go up at all
other
No
23
Yes
24
Yes
25
No
26
No
27
Yes
28
$0
other
$0
No
29
$0.25
Yes
30
Yes
31
Yes
32
$0.25
Yes
33
Yes
Page 5 of 12
Ob)ectID
Other Inc rease:-4. Please answer only if you ride
CATConnect (ADA) service. If not, skip to the next question.
How much do you think the fares should be Increased to
cover the cost to provide ADA service?
S. Please answer only if you area Transportation Disadvantaged
(TD)eligible rider. If not, skip to the next question. How much
do you think the TO fares should be Increased to cover the cost
to provide TO services? (pick one)
Other Increase: - S. Please answer only If you area
Transportation Disadvantaged[TD) eligible rider. if not, skip to
the next question. How much do you think the TO fares should
be Increased to cover the cost to provide TD services? (pick
one)
6a. Do you use
the fixed -route
service?
34
No
35
No
36
Yes
37
$0.25
No
38
$0.25
Yes
39
$0.50
Yes
40
Yes
41
Yes
42
No
43
$1.00
Yes
44
Yes
45
$0.25
No
46
$0.25
No
47
Yes
48
$0.25
Yes
49
Yes
50
$0.25
No
51
Yes
52
No
Page 6 of 12
Ob(ectlD
6b. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system you
would need to always use asmart card or mobile ticketing. Would you support this idea if
It helped you save money on rides?
7a. How long does your
typical one-way trip take?
7b. How long is your
typical one-waytrip?
B. At what price is fixed -route
bus service too expensive?
Other? r - 8. At what price is
expensivte bus service too
expensive?
1
No, keep as is
45
22
$2.25 fare (or $1.25 for riders
2
No, keep as is
45
15
Current fare of $2.00 (or $1.00
3
4
5
6
Yes
$2.50 fare (or $1.25 for riders
7
8
Yes
20
11
9
Yes
50
6
Current fare of $2.00 (or $1.00
10
No, keep as is
6
5
$2.25 fare (or $1.25 for riders
11
12
Yes
30
4.1
Current fare of $2.00 (or $1.00
13
14
Ycs
15
15
$2.25 fare (or $1.25 for riders
15
16
17
18
19
20
Yes
20
$2.25 fare (or $1.25 for riders
21
Yes
25
$2.25 fare (or $1.25 for riders
22
23
Yes
45
25
$2.50 fare (or $1.25 for riders
24
Yes
30
30
$2.25 fare (or $1.25 for riders
25
26
27
Yes
60
7
Current fare of $2.00 (or $1.00
28
29
Yes
30
Yes
15
5
$2.25 fare (or $1.25 for riders
31
No, keep as is
35
8
$2.50 fare (or $1.25 for riders
32
Yes
10
Current fare of $2.00 (or $1.00
33
No, keep as is
3
3
$2.25 fare (or $1.25 for riders
Page 7 of 12
Ob(ectlD
6b. Some transit agencies use a fare capping system, where you never pay more than a set
amount per day or week, after reaching the limit, rides are free. To use this system, you
would need to always use smart card or mobile ticketing. Would you support this idea if
It helped you save money on rides?
7a. How long does your
typical one-way trip take?
7b. How long is your
typical one-waytrip?
B. At what price is fixed -route
bus service too expensive?
Other? r - 8. At what price is
expensivte bus service too
expensive?
34
35
36
Yes
90
other
37
38
Yes
39
Yes
20
$2.50 fare (or $1.25 for riders
40
Yes
1
130
$2.50 fare (or $1.25 for riders
41
Yes
40
5
Current fare of $2.00 (or $1.00
42
43
Yes
37
Current fare of $2.00 (or $1.00
44
No, keep as is
30
4
$2.50 fare (or $1.25 for riders
45
46
47
No, keep as is
30
Current fare of $2.00 (or $1.00
48
No, keep as is
60
$2.50 fare (or $1.25 for riders
49
No, keep as is
17
5
$2.50 fare (or $1.25 for riders
50
51
130
130
52
Page 8 of 12
ObjectlD
9. If you currently do not use passes, why?
10. Rank the following proposed fare changes from your favorite (ist) to
least favorite (4th)
Base fare to $2.25 5-day pass t,lmplement daily and monthly far,Test new
1
employer -Sponsored Mar,Raise daily pass from $3.00 to
Base fare to $2.25 5-day pass t,Raise daily pass from $3.00 to ,Implement
2
1 am not able to get to a local
daily and monthly far,Test new employer -sponsored Mar
3
4
5
Implement daily and monthly far,Base fare to $2.25 5-day pass t,Raise daily
6
1 do not ride enough to make th
pass from $3.00 to ,Test new employer -sponsored Mar
7
8
Implement daily and monthly far,Base fare to $2.25 5-day pass t,Test new
employer -Sponsored Mar,Raise daily pass from $3.00 to
Implement daily and monthly far,Base fare to $2.25 5-day pass t,Raise daily
9
pass from $3.00 to ,Test new employer -sponsored Mar
10
The 15-day pass is too expensiv
11
12
1 am not able to get to a locat
Implement daily and monthly far,Test new employer -sponsored Mar,Raise
daily pass from $3.00 to ,Base fare to $2.25 5-day pass t
13
Raise daily pass from $3.00 to,Base fare to$2.255-day pass t,Implement
14
The 30-day pass is too expensiv
daily and monthly far,Test new employer -sponsored Mar
15
16
17
18
19
20
21
Implement daily and monthly far,Test new employer -sponsored Mar,Raise
daily pass from $3.00 to ,Base fare to $2.25 5-day pass t
22
23
Implement daily and monthly far,Raise daily pass from $3.00 to ,Test new
employer -sponsored Mar,Base fare to $2.25 5-day pass t
Base fare to $2.25 5-day pass t,Raise daily pass from $3.00 to ,Implement
24
1 do not ride enough to make th
daily and monthly far,Test new employer -sponsored Mar
25
26
27
Implement daily and monthly far,Base fare to $2.25 5-day pass t,Test new
employer -Sponsored Mar,Raise daily pass from $3.00 to
28
29
Implement daily and monthly far,Base fare to $2.25 5-day pass t,Test new
30
employer -Sponsored Mar,Raise daily pass from $3.00 to
Implement daily and monthly far,Base fare to $2.25 5-day pass t,Raise daily
31
pass from $3.00 to ,Test new employer -sponsored Mar
32
It is too confusing to buy the
Raise daily pass from $3.00 to ,Test new employer -sponsored Mar,Base fare
33
7
lam not able to get to a locat
to $2.25 5-day pass t,lmplement daily and monthly far
Page 9 of 12
10. Rank the following proposed fare changes from your favorite (ist) to
Ob)ectlD
9. If you currently do not use passes, why?
least favorite )4th)
34
35
The day -pass is too expensive,The 15-day pass is too expensiv,The 30-day
Implement daily and monthly far,Base fare to$2.255-day pass t,Raise daily
36
pass is too expensive do not ride enough to make th
pass from $3.00 to,Test new employer -sponsored Mar
37
38
39
1 do not ride enough to make th
Test new employer -sponsored Mar,Base fare to$2.255-day pass t,lmplement
40
The 15-day pass is too expensiv
daily and monthly far,Raise daily pass from $3.00 to
I am not able to get to a locat,The 15-day pass is too expensiv,The 30-day
41
pass is too expensiv,lt is too confusing to buy the,l do not know/am
Implement daily and monthly far,Test new employer -sponsored Mar,Base fare
to $2.25 5-day pass [,Raise daily pass from $3.00 to
uninformed abo
42
Base fare to$2.255-day pass t,Test new employer -sponsored Mar,Implement
43
Qualifying for a discount pass
daily and monthly far,Raise daily pass from $3.00 to
Base fare to $2.25 5-day pass t,Test new employer -sponsored Mar,Raise daily
44
pass from $3.00 to ,Implement daily and monthly far
45
46
Base fare to $2.25 5-day pass t,lmplement daily and monthly far,Raise daily
47
pass from $3.00 to ,Test new employer -sponsored Mar
Raise daily pass from $3.00 to ,Implement daily and monthly far,Test new
48
1 am not able to get to a local
employer -sponsored Mar,Base fare to $2.25 5-day pass t
Test new employer -sponsored Mar,Base fare to $2.25 5-day pass t,lmplement
49
daily and monthly far,Raise daily pass from $3.00 to
50
51
The day -pass is too expensive
52
Page 10 of 12
11. In addition to existing pass types (Day pass, 15 Day and 30 Day
Passes, Marco Express 30 Day pass, Summer Paw Pass and 30-Day
ObjectlD
Perk Pass), are there any other fare options CAT should consider?
Please provide any add i[lonal comments, questions or thoughts in the space below.
List/describe up to 31f applicable.
1
Times are extremelyhard already, and we cannot afford another increase. Pay is not rising whatsoever, and tariffs
Discounted fares during off peaktimes
and inflation are increasing the cost of everything.
5day
2
30day
3
Collier County needs to provide more service and might need more backup because the population is growing.
The routing system needs to be studied and improved. Oftentimes pickup times are an hour and a half prior to an
appointment. That is only 5 to 10 minutes away. Returns to home oftentimes the weight is an hour and that needs
to be improved please consider changing the voting system to better accommodate the writers so that There are
4
not so many hours in the day wasted waiting to be picked up to be brought to an appointment or to be picked up
once the appointment is finished please remind all drivers to consider assisting passengers off the transit bus
and not just sitting on the bus and not offering any assistance on boarding with new employees needs to be
improved and please advise drivers not to have loud music playing
5
1 used to ride the bus and paratransit, but I no longer do, because I have a car. If, in the future, I need to ride the
bus, I don't want a fare increase.
6
7
Need more buses, 1.5 hr wait time is way to long. Buses should be running every 30 to 40 minutes. Buses need to
8
run on Holiday's. Need to improve Sunday bus times. People have to work
Route 27 should have a bus stop on collier Blvd forth collier county heritage bay courthouse. The closet bus is
9
1/2 mile away by foot either way.
10
11
Easier to access discounts via mobile device. I qualify for student
Easier to access discounts via mobile device. I qualify for student discount on passes, but can't afford the time to
12
discount on passes, but can't afford the time to travel to the CAT
travel to the CATOperation Center.
Operation Center.
Reinstate the early bus stop at Farm Workers Village in Immokalee, please.
13
14
15
1 plan to need to utilize the service in my future.
16
1 am comparingthe bus networkto Uber, and it is currently less efficient and does not come by often enough.
Also the need for bus shelters is crucial. It rains and the sun is brutal. The comfort level of public transportation
17
needs to be considered in order to draw more riders. Frequency is needed. Access to the RSW airport is needed
at a minimum as a direct route, no stops. Reviewthe Vero Beach bus system. It is free to all users. Review the bus
system of Dublin Ireland, it was the best bus system I have ever been on.
18
I Would Like To See All Collier Area Transit Bus Routes Start As Early As 4 AM And Have Their Last Pickup At 11 PM
19
As Well As To Connect With The Lee Tran. If That Can't Be Possible Provide The Customers With A Lyft Or Uber
Service So They Can Get To Their Final Destination.
20
Make qualifying for discounts easier, please. I use a 30-day pass frequently as a student to get to class and work.
21
1 would qualify for reduced fare to purchase the pass, but it requires me to go to the CAT OP center, which isn't
easy for me, especially having to do so monthly.
22
Listen, I'm on a fixed income so I believe it should not go off. I mean, I can barely afford my rent and I have to get
my son to school.
23
24
25
Need cleaner and newer buses
26
Most of your drivers are rude they don't communicate as if they like their job or customers. 1 always feel as if I
27
am an inconvenience for them. lust today when I had to go off property because the bathroom was closed, the
male dispatcher called security to remove my belongings. He was extremely rude and confrontational. Weare
already struggling and stressed, kindness and understanding cost nothing.
28
We don't need anymore increase pay.
29
You need a route 12 that leaves the government center bus station later in the day. There should be one that
30
Discount price ifyou only use the bus to get to work and back home.
leaves at 5pm or 5:15pm. Because you don't have a bus at these times, I have to walk an additional 20 minutes to
get home after work.
31
32
33
Page 11 of 12
Ob(ectlD
11. In addition to existing pass types (Day pass, 15 Day and 30 Day
Passes, Marco Express 30 Day pass, Summer Paw Pass and 30-Day
Perk Pass), are there any other fare options CAT should consider?
List/describe up to 3If applicable.
Please provide any add i[lonal comments, questions or thoughts in the space below.
34
35
36
37
N/A
38
39
40
La mala actitud de Los conductores
EL problems de conecion entre auto buses
EL scheduLe no se apega
41
Why do the bus drivers take a 15 min break after every route?
Why does the transit station only accept cash for cards, and then charge me $5 at the provided ATM?
42
43
Es de buena caLidad y atencibn
44
Ruta 27 deberia tener mas horarios de salidas, y terminar hasta mas tarde la ultima salida. Gracias.
45
46
47
Pase de 7dias
48
49
50
They should improve the time the bus go to each stop because sometimes there is a delay of 30 minutes to arrive
to the stop so I get Late to the please I'm going
51
52
Thanks for being awesome
Page 12 of 12
ATTACH M E NT 8
One -on -One Staff Interviews
Collier Area Transit 2025 Fare Study
Stakeholder Interview Questions
Ivan Esteves (Fixed Route Drivers' Union Representative)
Interview Responses
Fixed Route:
1. What are the strengths of CAT's current fare system?
A lot of people use the mobile app, instead of the smart card. Many riders use monthly pass.
2. What are the weaknesses of CAT's current fare system?
Still receiving a lot of old "orange" tickets/passes. The electronic phone system payment doesn't
often work, even when customers have paid. It might be a wifi or connection issue. Passengers
are manually counted when technology fails.
3. Is a policy that provides for automatic, regular fare increases desirable? How should the amount
of such fare increase be determined?
Yes, fares should increase as inflation increases to cover the cost of operations. A fifty cent
increase would be fair.
4. How well does the existing fare collection equipment meet the needs of CAT and its operators
and riders?
Yes, the existing equipment meets the needs of drivers and riders.
5. Is fare evasion a concern? What is the nature and frequency of fare evasion? Do you have
suggestions for addressing fraud?
Yes, fare evasion happens most often in Immokalee. Riders want to pay $1 verus $Z or a reduced
rate. Drivers try to educate riders on the fares and discount fare programs.
6. Fare capping allows riders to pay -as -they -go until they reach the equivalent of a daily, weekly, or
monthly pass, after which additional rides are free. Do you think fare capping would benefit CAT
riders? What operational or technical challenges do you anticipate if CAT were to implement fare
capping?
Not familiar with the fare capping program. Riders do request refunds for days the bus is not
operating (i.e. holidays). Most users pay via phone making a fare capping program easy to
implement.
7. Are there other fares or technologies not being provided that should be considered based on
your frequent interactions with customers?
It is difficult for drivers to pay with cash. Sometimes the online account is not accurately
reflecting payment.
{-4 } mmmmz%lol"lz
ATeo'nnEVEM t benesch ENGINEERING
L. An Apex Company
Collier Area Transit 2025 Fare Study
Stakeholder Interview Questions
Collier Area Paratransit Service:
1. What are the strengths of the current CAT Connect fare system?
The fare system is affordable.
2. What are the weaknesses of the current CAT Connect fare system?
No response.
I During the last fare study, there seemed to be support for a fare increase if it meant no
reduction in service. What concerns do you see if the CAT Connect fares go up?
If services are increased, then a fare increase would be beneficial to the customer.
4. Do you believe CAT Connect customers would still today support a moderate price increase over
a potential reduction in service?
A $1 or less increase would be acceptable to passengers.
5. For TD fares, how do customers generally respond to the sliding income -based fare scale? Do
operators experience difficulty with collecting fares under the tiered schedule?
Riders know the fare is cheaper than private transportation service.
6. Based on your frequent interactions with customers, should changing any aspect of the ADA/TD
fare structure (as opposed to amount) or fare collection policies be considered as part of this
study?
The new terminal (ease 3) is nice, but there are only two benches for waiting riders and no
shelter.
t. �
r,7�'ram
CATcbnnect benesch
ENGINEERING
— An Apex Company —
Collier Area Transit 2025 Fare Study
Stakeholder Interview Questions
Nelida Lopez (Collier County's Customer Service Manager)
Interview Responses
Fivad Rnlita•
1. What are the strengths of CAT's current fare system?
The current system keeps ridership numbers and revenue consistent. CAT does need to increase
revenue. The 30-day pass is the most popular option.
2. What are the weaknesses of CAT's current fare system?
Previously CAT offered a weekly pass, but it wasn't used much. Consider offering a discount for
multi -month pass purchase. Offer a loyalty discount.
3. Is a policy that provides for automatic, regular fare increases desirable? How should the amount
of such fare increase be determined?
Yes, there should be a set percentage increase every 3-5 years correlated to the cost of living.
4. How well does the existing fare collection equipment meet the needs of CAT and its operators
and riders?
No, the existing fare collection equipment is not meeting the needs of drivers and riders.
5. Is fare evasion a concern? What is the nature and frequency of fare evasion? Do you have
suggestions for addressing fraud?
Yes and unsure how to address or resolve fare evasion.
6. Fare capping allows riders to pay -as -they -go until they reach the equivalent of a daily, weekly, or
monthly pass, after which additional rides are free. Do you think fare capping would benefit CAT
riders? What operational or technical challenges do you anticipate if CAT were to implement
fare capping?
Fare capping would benefit riders.
7. Are there other fares or technologies not being provided that should be considered based on
your frequent interactions with customers?
No.
Teo'nnMOO t benesch ENGINEERING
— An Apex Company —
Collier Area Transit 2025 Fare Study
Stakeholder Interview Questions
Collier Area Paratransit Service:
1. What are the strengths of the current CAT Connect fare system?
The CAT Connect fare system is based on income.
2. What are the weaknesses of the current CAT Connect fare system?
None.
3. During the last fare study, there seemed to be support for a fare increase if it meant no
reduction in service. What concerns do you see if the CAT Connect fares go up?
Riders already complain about the cost of the current fare.
4. Do you believe CAT Connect customers would still today support a moderate price increase over
a potential reduction in service?
No.
5. For TD fares, how do customers generally respond to the sliding income -based fare scale? Do
operators experience difficulty with collecting fares under the tiered schedule?
Not enough experience to answer this question.
6. Based on your frequent interactions with customers, should changing any aspect of the ADA/TD
fare structure (as opposed to amount) or fare collection policies be considered as part of this
study?
Not enough experience to answer this question.
T o- nnect benesch ENGINEERIN
iii7M —pin Apex Company —
Collier Area Transit 2025 Fare Study
Stakeholder Interview Questions
Nolan Begley (MV Transit's Fixed Route Manager)
Interview Responses
Fivad Rnlita•
What are the strengths of CAT's current fare system?
CAT provides reasonable fares for services provided. Rasing fees will not have much impact on
customers. Fares in Broward County are higher but their area has more population. Fares in
Collier County are reasonable for the Collier population.
1. What are the weaknesses of CAT's current fare system?
The CAP fares are competitive. It is beneficial to enroll more passengers in card system instead of
paper system. Revenue needs to increase to cover the cost of services. CAT is in process of
replacing fare boxes to make fare collection more user-friendly, Riders typically do not complain
about the fare. It would be more convenient to allow card reload via credit card at other places
other than the transfer station (i.e. gas station).
2. Is a policy that provides for automatic, regular fare increases desirable? How should the amount
of such fare increase be determined?
Yes, the cost of fare should increase on a regular schedule based on the cost of living and services
in the area. A whole dollar fare would be preferable. Counting change and emptying fare boxes is
cumbersome.
3. How well does the existing fare collection equipment meet the needs of CAT and its operators
and riders?
Current needs are not met. Fare boxes are to be replaced by June 2026 and should meet the
needs of CAT. Card readers were replaced.
4. Is fare evasion a concern? What is the nature and frequency of fare evasion? Do you have
suggestions for addressing fraud?
Some riders try to slide in with the person in front of them. At least 50% of the fare is required to
ride. Habitual offenders are asked to pay fares. Some routes have a higher fare evasion rate, but
it's not a huge issue because it occurs infrequently. CAT relies on drivers to catch fare evasions.
The fixed Route manager could ride more often to observe behaviors. Consider taking photos of
habitual fare evasion offenders to post on the bus.
5. Fare capping allows riders to pay -as -they -go until they reach the equivalent of a daily, weekly, or
monthly pass, after which additional rides are free. Do you think fare capping would benefit CAT
cATconnect benesch ENGINEERIN
® —An Apex Company ._
Collier Area Transit 2025 Fare Study
Stakeholder Interview Questions
riders? What operational or technical challenges do you anticipate if CAT were to implement
fare capping?
There is a large homeless population in the County and there is concern that they may take
advantage of the fare cap to 'live on the bus" to get out of the weather elements. This would be
a challenge to enforce.
6. Are there other fares or technologies not being provided that should be considered based on
your frequent interactions with customers?
Allow the ability to reload smart cards in other places besides the transfer station.
Collier Area Paratransit Service:
1. What are the strengths of the current CAT Connect fare system?
Fares are based on income, making the system affordable.
2. What are the weaknesses of the current CAT Connect fare system?
Fare collection system is cumbersome.
3. During the last fare study, there seemed to be support for a fare increase if it meant no
reduction in service. What concerns do you see if the CAT Connect fares go up?
People need to travel and will continue to use the service regardless of a fare increase.
4. Do you believe CAT Connect customers would still today support a moderate price increase over
a potential reduction in service?
Yes.
5. For TD fares, how do customers generally respond to the sliding income -based fare scale? Do
operators experience difficulty with collecting fares under the tiered schedule?
Not experienced with the operations of paratransit.
6. Based on your frequent interactions with customers, should changing any aspect of the ADA/TD
fare structure (as opposed to amount) or fare collection policies be considered as part of this
study?
Provide more transportation ridership for those that qualify for the service.
cATconnect benesch ENGINEERIN
® —An Apex Company —
ATTACH M E NT 9
Workshop Presentation
Collier Area Transit
Fare Study
benesch
OJOHNSONI
Workshop Goals
Existing Fare Structure
r--j
Ridership & Revenue Trends
Conceptual Fare Alternatives
Workshop Exercises
Questions & Comments
�866
U-1 ILL
T •
AERk PASS
2
NX
Existing Fare Structure (Fixed Route)
One-way fare
$2.00
$1.00
Children 5 years old and younger
Free
Free
Marco Express
$3.00
$1.50
Transfers - up to 90 minutes
Free
Free
Day passes
$3.00
$1.50
Smart Card Pass
15-Day Pass
$20.00
$10.00
30-day pass
$40.00
$20.00
30-Day Marco Express Pass
$70.00
$35.00
Discount Passesz
Cost
Download Summer Paw Pass (valid from June 1 to August 31 for
$30.00
rideCATApp students. Cost includes smart card)
30-day Perk Pass (250+ employees)
$29.75
1 Reduced rates are for Medicare members, Disability Community, age 65 and older, children under 17, high school and
college students, and active/retired military personnel. ID required. This fee would also apply to the transportation
provider subcontracted with the Florida Disadvantaged Transportation Commission that provides transportation
services under the Non -Emergency Transportation Medicaid Contract for Collier County.
z Discount passes are for eligible individuals under the identified programs
Existing Fare Structure
• ADA Trips
➢ The fare for this service is $3 for a one-way trip. A reduced
fare of $1 may apply if certain household income
guidelines are met. Household income information is not
required for eligibility of the program. This program does
allow/transport a single guest or Personal Care Attendants
(PCA).
➢ A PCA is defined as an individual who is medically
necessary to aid an ADA passenger. A passenger must be
pre -approved to take a PCA. PCA's do not have to pay a
fare to ride. Guests are required to pay the same fare.
• Transportation Disadvantaged (TD) Trips
➢ The fare for TD trips is based on an income scale and
varies from $1, $3 or $4 per one-way trip. This program
does not allow/transport guests.
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COON EC I ING THE CYNNNNITV YNRUYGH PUG LPO TOAN5FORTAi14M
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c.H.
Existing Fare Structure-
rideCAT
COIEIEA AREA iAANSIi
Fare per Trip vs. Cost per Trip (FYs 17-24)
18%
16% .
14% 14%
14%
12%
10% 114.. O o O t
10% 9
10%
8% / \ I I ICI ■■■■
' `J17 Tr ` ■ ■ ■ ■
s% s% s% ■ ■ ■ ■
s% s%
a% 4% 4% 4% 4% ■ ■
2% I I I I
o% —
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
■Fixed -Route ■Paratransit Service Average Fare/Trip Cost/Trip Cost
Recovery
Fixed -Route $1.12 $10.15 12%
Paratransit $2.08 $46.02 5%
Existing Fare Structure
Plix ..
Transit System Base One- 15-Day Monthlyl Base ADA Fare
Way Fare .. Pass R ..(One -Way) (Reduced)
I I Pass = Fare
CAT* $2.00 $3.00 $20.00 $40.00 Y $0.00 $3.00 $1.00
Breeze Transit $1.50 n/a n/a $50.00 N - $3.00 n/a
LeeTran $1.50 $4.00 n/a $40.00 N $3.00 n/a
Bayway $1.50 $4.00 n/a $35.00 N - $1.50 $0.75
ECAT $1.75 $5.25 n/a $47.00 Y $0.00 $3.50 n/a
CCRTA $2.00 $6.00 n/a $60.00 Y $0.00 $2.50 n/a
CARTA $3.50 $7.00 n/a $57.00 Y $0.00 $4.00 $0.75
Citrus Connection $1.50 $3.00 n/a $47.00 Y $0.00 $2.00 $0.00
WTS*** $1.25 $3.00 n/a $40.00 Y $0.00 $2.50 n/a
PCPT $1.50 $3.75 n/a $37.50 N - $3.00 $0 - $3.00
Peer Group Mean $1.78 $4.50 $20.00 $45.94 - - $2.78 $0.50
CAT % From Mean 13% -33% 0% -13% 8% 100%
*No peer agency has a 15- **Free transfers usually only
day/weekly pass apply to one trip
*** Transfers free for card,
$1.25 for cash
Existing Fare Structure
CAT Income -based $1, $3, or $4 per one-way trip depending on No
rider's household income
rideCAT
COUIEA AREA TRANSIT
Breeze Income, age,
$1.50 per one-way trip flat fee
No
Transit or ADA
LeeTran Income -based
$3.00 per one-way trip flat fee
Yes
Income, age,
Bayway
$1.50 per one-way trip flat fee
No
or ADA
ECAT Income -based
$2.50 per one-way trip flat fee
Yes
CCRTA Income -based
Bus free, $1.50 for DR
Yes
CARTA Income -based
$1.25 per one-way trip flat fee
Yes
Citrus Income -based
$2.00 per one-way trip flat fee
Yes
WTS n/a
n/a
n/a
PCPT Income -based
Bus free, $2.50 per one-way trio flat fee
Yes
Transit Student Discounts Military Discou FTraSystem BaseFarePasses Base Fare Passes
$1.00
50% off all passes;
$1.00 (50%
50% off
CAT
(50%
$30 Summer pass
discount)
(June 1- August 31)
discount)
all passes
Breeze
Free
No discount
No discount
Transit
discount
$12.00 (7 days) (20%
discount); $6.75 (12
$0.75
trips)
LeeTran
(50%
(50% discount);
No discount
No
discount
discount)
$25.00
(31 days) (37.5%
discount)
$0.75
Bayway
(50%
FSU and GCSC
No discount
No
discount)
students ride free
discount
Free (in uniform);
$12.00 (10 rides)
$1.00 w/
$1.25
(specialty
ID (43%
discount); $1.25
No
ECAT
(28.5%
fare available for
w/ ID (Routes
discount
discount)
students
only)
59A, 59, 60,
61) (28.5%
discount)
$1.50
CCRTA
(25%
No discount
No discount
No
discount
discount)
$80 per
CARTA
Free (K-
semester (6-
No discount
No
12)
month)
discount
(college)
$1.25
$2.50 (day
Citrus
(16.6%
pass) (17%
No discount
No
discount)
discount)
discount
$20.00 (1
WTS
Reduced
month) (50%
No discount
No
discount)
discount
$1.85 (day
pass)
$0.75
$18.75 (31
days)
PCPT
(50%
$12.50 (20
Free
Free
discount)
rides)
(50%
discount all)
-,�COUIEAAREATOIE
i
0
Existing Fare Structure (Peer Summary)
-
rideCAT
COl[IEA AREA TAAAOIE
MI 2
0
Ridership
Trends
950,000
900,000
850,000
800,000
Fixed -Route
750,000
Ridership 700,000
FYs 17-24 650,000
600,000
550,000
500,000
FY 2017
FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
140,000
120,000
Paratransit 100,000
Ridership
FYs 17-24 80,000
60,000
40,000
FY 2017
FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Revenue Trends
Fixed -Route Revenue FYs 17-24
$950,000
$900,000
$850,000
$800,000
$750,000
$700,000
$650,000
$600,000
$550,000
$500,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Usage* by Fare Type FYs 21-24
ME_ 2 R% Other,
*From Masabi
Sales* by Fare Type 2020-2024
ME, 2.8%� Other, 0.5%
*From Trapeze
0
L' rideCAT
CO eEIE AREA iAAASIi
0111
0
COIEIEA AREA iAAASIi
0
Revenue Trends
Paratransit Revenue FYs 17-24)
$260,000
$245,000
$230,000
$215,000
$200,000
$185,000 —
$170,000
$155,000
$140,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Revenue by Fare Type (FYs 21-24)
$300,000
$250,000
$200,000
$150,000
$100,000
$50,000
$0
FY 2021 FY 2022 FY 2023 FY 2024
ETD revenue ■ADA revenue
L' rideCAT
CO eEIE AREA iAAASIi
Revenue Trends p
COIEIEA AREA iAAASIi
L
Farebox Recovery Ratio Trends (FYs 17-24)
•
18.0%'�
I�Li'
16%
'
16.0%
What is the impact of
14% 14%
14.0%
reducedFarebox revenues
O 12.0%
. operating
s
10%
10%
a�i 10.0%
9,.
O
8%
8.0%
0
O
6%
LL 6.0%
5% 5%
4.0%
4% ■ Fixed -Route
■ Paratransit
2 0%
0.0 %
—
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Conceptual Fare Alternatives
Conceptual Fare Alternatives
� ` rideGAr
C Ol 11 EP AAFA 1PAN Sli
r A,I
is
Full Fixed Route Fare
$2.00
$2.00
$2.00
$2.00
$2.25
Children
Age 5 & Under
Age 5 & Under
Age 5 & Under
Age 5 & Under
Age 5 & Under
Free
Free
Free
Free
Free
Day Pass
Full/Reduced
$3.00/$1.50
$4.00/$2.00
Fare cap at
$4/$2
$4.00/$2.00
$4.00/$2.00
15 Day Pass
Full/Reduced
$20.00/$10.00
$20.00/$10.00
Fare cap at
$20/$10
$20.00/$10.00
$24.00/$12.00
30 Day Pass $40.00/$20.00 $40.00/$20.00 Fare cap at Perk Pass
Full/Reduced $40/$20 change $44.00/$22.00
* Reduce perk pass requirement from 250+ to 100+ staff. Pilot employer -sponsored Marco Express pass
at $60
Conceptual Fare Alternatives
TD at or under PL
101% to 150% of PL
1 (Tier Simplification)
151% to 225% of PL
226% to 250% of PL
ADA Fare
$3-->$3.25
Over 250% of PL
1
TD at or under PL
Reduced ADA Fare
Keep
101% to 150% of PL
2 (Increase Revenue
151% to 225% of PL
Recovery)
ADA Fare
$3-->$3.50
226% to 250% of PL
Over 250% of PL
Reduced ADA Fare
Keep
TD at or under PL
101% to 150% of PL
ADA Fare
$3-->$4.00
3 (Fixed Route Focus)
151% to 225% of PL
3
226% to 250% of PL
Reduced ADA Fare
$1-->$2
Over 250% of PL
TD at or under PL
101% to 150% of PL
4 (Three Tier) 151% to 250% of PL
Over 250% of PL
Workshop Exercises
-% sue'. �
CATcon sect
CONNECTING THE C OMM UNITY 711110 UO H FURE10 MANSP ORTA"04
Keep ($1)
$3-->$3.50
$4-->$5
$4-->$5
No longer qualify for Transportation Disadvantaged
Keep ($1)
$3-->$4
$4-->$5
$4-->$6
No longer qualify for Transportation Disadvantaged
Scenario 1 + Make Fixed Route free for TD users
No longer qualify for Transportation Disadvantaged
$1-->$2
$3-->$4 -
$4-->$5
No longer qualify for Transportation Disadvantaged '
• Scan the QR Code to Take the Survey
• Make sure to answer the required question to seethe full survey
F!]
' rideCAT
OILIER AREA TRANSIT
Workshop Exercises-
rideCAT
CAIEIEA AREA iAAASIi
1. Which fare increments make paying with cash most
convenient for you?
a) An even dollar— like $1.00, $2.00, etc. w
b) An even half dollar— like $0.50, $1.50, etc. `
c) An even quarter dollar— like $0.25, $0.50, $0.75, etc.
d) All of the above are equally convenient tome
e) Other increments?
0
Workshop Exercises-
rideCAT
COIEIEA AREA iAAASIi
2. Which new fare purchase/payment option would be
convenient to you? i
a) Buying a smart card at places like grocery or convenience
stores f
b) Pay fare using my smartphone or tablet IM
c) Other? Please explain:
0
Workshop Exercises
3. Would you support a fare increase if the revenue was
used for the following? (pick all that apply)
a) Yes, to improve service frequency/availability
b)
c)
d)
e)
Yes, to maintain the current level of service
Yes, to provide better access to locations you wish to go
Yes, for:
No, I do not support a fare increase
L' rideCAT
CA eEIE AREA iAAASIi
0
Workshop Exercises-
rideCAT
CAIEIEA AREA iAAASIi
4. Please answer only if you ride CATConnect(ADA)
service. If not, skip to the next question. How much do
you think the fares should be increased to cover the cost •
to provide ADA service?
a) $0.25 increase
b) $0.50 increase
c) $1.00 increase
d) Other increase
0
Workshop Exercises
5. Please answer only if you are a Transportation
Disadvantaged (TD) eligible rider. If not, skip to the next
question. How much do you think the TD fares should be
increased to cover the cost to provide TD services? (pick
one)
a)
$0.25 increase
b)
$0.50 increase
c)
$1.00 increase
d)
Other increase
L' rideCAT
CA eEIE AREA iAAASIi
0
Workshop Exercises-
rideCAT
CAIEIEA AREA iAAASIi
6. Some transit agencies use a fare capping system, ww
where you never pay more than a set amount per day or
week, after reaching the limit, rides are free. To use this •
system, you would need to always use a smart card or
mobile ticketing. Would you support this idea if it helped
you save money on rides?
a) Yes
b) No, keep as is
0
Workshop Exercises
7. How long is your typical one-way trip?
minutes
miles
L' rideCAT
CA eEIE AREA iAAASIi
0
Workshop Exercises-
rideCAT
CAIEIEA AREA iAAASIi
8. At what price is fixed -route bus service too expensive?
a) Current fare of $2.00 (or $1.00 for riders qualifying for
reduced fare)
b) $2.25 fare (or $1.25 for riders qualifying for reduced fare)
c) $2.50 fare (or $1.25 for riders qualifying for reduced fare)
d) Other?
0
Workshop Exercises-
rideCAT
COIEIEA AREA iAAASIi
9. If you do not currently use passes, why? (pick all that
apply)
a) I am not able to get to a location to buy the pass
b) The day -pass is too expensive
c) The 15-day pass is too expensive
d) The 30-day pass is too expensive
e) It is too confusing to buy the pass on the bus
f) Qualifying for a discount fare isn't easy to understand
g) I do not ride enough to make the cost of a pass worth the
price
h) I do not know/am uninformed about the pass options
0
Workshop Exercises-
rideCAT
COIEIEA AREA iAAASIi
10. Rank the following proposed fare changes from your
favorite (1 st) to least favorite (4th)
Raise daily pass from $3.00 to $4.00•!
Implement daily and monthly fare caps: Daily capped at
$4.00, monthly at $40.00
Test new employer -sponsored Marco Express pass at $60
Base fare to $2.25, 15-day pass to $24, 30-day pass to $44
0
Workshop Exercises-
rideCAT
CAIEIEA AREA iAAASIi
11. In addition to existing pass types (Day pass, 15 Day and
30-Day Passes, Marco Express 30-Day pass, Summer Paw
Pass and 30-Day Perk Pass), are there any other fare options1
CAT should consider? List/describe up to 3 if applicable.
a.
b.
C.
Workshop Exercises
12. Please provide any additional comments, questions,
or thoughts in the space below.
0
COIEIEA AREA iAAASIi
Mi A
0
Questions & Comn
Collier Area Transit
Estudio de
tarifas
benesch
OJOHNSONI
0
r3
Objetivos del taller
Estructura tarifaria existente
Tendencias de pasajeros a ingresos
Alternativas de tarifas conceptuales
Ejercicios del taller
Preguntas y comentarios
2
NX
Estructura tarifaria existente (ruta fija)
Download
rideCAT App
Tarifa de ida
$2.00
$1.00
Ninos de 5 anos o menos
Gratis
Gratis
Marco Express
$3.00
$1.50
ransbordos - hasta 90 minutos
Gratis
Gratis
Pases de un dia
$3.00
$1.50
Smart Card Pass
Pase de 15 dias
$20.00
$10.00
Pase de 30 dias
$40.00
$20.00
Pase Marco Express de 30 dias
$70.00
$35.00
Pases de descuento2
Costo
Summer Paw Pass (valido del 1 de junio al 31 de agosto para
estudiantes. El costo incluye tarjeta inteligente)
$30.00
Perk Pass de 30 dias (250+ empleados)
$29.75
1 Las tarifas reducidas son para miembros de Medicare, Comunidad de Discapacitados, mayores de 65 anos, ninos
menores de 17 anos, estudiantes de secundaria y universitarios y personal militar activo/retirado. Se requiere ID.
Esta tarifa tambien se aplicaria al proveedor de transporte subcontratado con la Comision de Transporte en
Desventaja de Florida que brinda servicios de transporte bajo el Contrato de Medicaid de transporte que no es de
emergencia para el condado de Collier.
z Los pases de descuento son para personas elegibles bajo los programas identificados.
Estructura tarifaria existente
• Viajes ADA
����
➢ La tarifa de este servicio es de $3 por un viaje de ida. Se puede CAT-`8Anect
alicar una tarifa reducida de $c 1 si se umles s d n lapautae COON EC ING TOE COMAU41TY THROUGH PUBW TaMFO•TARIGM
pp
ingresos familiares. No se requiere informacion sobre los ingresos
del hogar para la elegibilidad. Este programa permite/transports un
solo invitado o Asistentes de Cuidado Personal (PCA).
➢ Un PCA se define como una persona que es medicamente
necesaria para ayudar a un pasajero de la ADA. El pasajero debe ser
preaprobado para tener un PCA. Los PCA no tienen que pagar la
tarifa para viajar. Los invitados deben pagar la misma tarifa.
• Viajes de Personas con Desventajas en el Transporte (TD)
➢ La tarifa de los viajes de TD se basa en una escala de ingresos y
varia de $1, $3 o $4 por viaje de ida. Este programa no
permite/transporta invitados.
Estructura tarifaria existente
COIEIEA AREA iAAASIi
Tarifa por viaje Vs. Costo por viaje (anos fiscales 17-24)
18%
, 6%
16%
4% 14%
14% 0 0 0
12%
10% 111, I10% vp
s% 5% 5%
6% 5%
4%
4% 4% 4/0 4% ,
0 I I I I
%
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FV 2024
■ Ruta fija ■Transporte adaptado • -
costos
Ruta f $1.12 $10.15 12% 0
Transporte $2.08 $46.02 5%
adaptado
Estructura tarifaria existente
CAT*
$2.00
$3.00
$20.00
$40.00
S
$0.00
$3.00
$1.00
Breeze Transit
$1.50
n/a
n/a
$50.00
N
-
$3.00
n/a
LeeTran
$1.50
$4.00
n/a
$40.00
N
-
$3.00
n/a
Bayway
$1.50
$4.00
n/a
$35.00
N
-
$1.50
$0.75
ECAT
$1.75
$5.25
n/a
$47.00
S
$0.00
$3.50
n/a
CCRTA
$2.00
$6.00
n/a
$60.00
S
$0.00
$2.50
n/a
CARTA
$3.50
$7.00
n/a
$57.00
S
$0.00
$4.00
$0.75
Citrus Connection
$1.50
$3.00
n/a
$47.00
S
$0.00
$2.00
$0.00
WTS***
$1.25
$3.00
n/a
$40.00
S
$0.00
$2.50
n/a
PCPT
$1.50
$3.75
n/a
$37.50
N
-
$3.00
$0 - $3.00
Media del grupo de pares $1.78
$4.50
$20.00
$45.94
-
-
$2.78
$0.50
% CAT de la media
13%
-33%
0%
-13%
8%
100%
*Ninguna agencia de
pares tiene un pase de 15 dias/semanal
***Los traslados
gratuitos generalmente aplican a un
**Transbordos gratis
para tarjeta, $1.25
para efectivo
viaje
Estructura tarifaria existente
Basado en los
$1, $3 o $4 por viaje de ida segun los ingresos familiares
CAT
ingresos
del pasajero
No
Breeze Transit
Ingresos, edad o
Tarifa plans de $1.50 por viaje de ida
No
ADA
LeeTran
Basado en los
Tarifa plans de $3.00 por viaje de ida
Si
ingresos
Bayway
Ingresos, edad o
Tarifa plans de $1.50 por viaje de ida
No
ADA
ECAT
Basado en los
Tarifa plans de $2.50 por viaje de ids
Si
ingresos
CCRTA
Basado en los
Autobus gratis, $1.50 por DR
Si
ingresos
CARTA
Basado en los
Tarifa plans de $1.25 por viaje de ids
Si
ingresos
Citrus
Basado en los
Tarifa plans de $2.00 por viaje de ids
Si
ingresos
WTS
n/a
n/a
n/a
PCPT
Basado en los
Autobus gratis, tarifa plans de $2.50 por viaje de ids
Si
ingresos
•
rideCAT
COUIEA AREA TRANSIT
0
Estructura tarifaria existente
Sistema Descuen os para es u ian es Descuentos para mi E ayes
de Tarifa Pases Tarifa base Pases
transito base
L' rideCAT
COIEIEA AREA TRANSIT
l
$1.00 (50%
50% de descuento en
50% de
���'T•
Y i---
CAT
de
todos los pases; Pase de
$1.00 (50% de
descuento
$1.50 (25%
Sin
descuento)
verano de $30 (1 de
descuento)
en todos
CCRTA
de
Sin descuento
Sin descuento
descuento
junio - 31 de agosto)
los pases
descuento)
$80 por
Breeze
Transit
Gratis
Sin descuento
Sin descuento
Sin
descuento
CARTA
Gratis (K-
semestre (6
Sin descuento
Sin
12)
meses)
descuento
$12.00 (7 dias) (20%
_
(universidad)
de descuento); $6.75
$1.25
$2.50 (pase de
$0.75 (50%
(12 viajes)
Sin
Citrus
(16.6%
un dia) (17%
Sin descuento
Sin
LeeTran
de
(50% de descuento);
Sin descuento
descuento
de
de descuento)
descuento
descuento)
$25.00
descuento)
(31 dias) (37.5% de
Tarifa
$20.00 (1 mes)
Sin
descuento)
WTS
redu'a
(50% de
Sin descuento
descuento
$0.75(50%
descuento)
Bayway
de
Los estudiantes de FSU
Sin descuento
Sin
$1.85 (pase de
descuento
y GCSC viajan gratis
descuento
un dia )
Gratis (en
$0.75 (50%$18'75
(31 dias)
uniforme); $1.00
PCPT
de
$12.50 (20
Gratis
Gratis -
$12.00 (10 viajes)
con
descuento)
viajes)
$1.25
(tarifa
ID (43% de
50/00 e
ECAT
(28.5% de
especialdisponible solo
descuento); $1.25
Sin
descuento
descuento en
descuento)
para estudiantes
con ID (Rutas 59A,
todo )
59, 60,
61) (28.5% de
descuento)
,
Estructura de tarifas existente
(resumen de pares)
rideCAT
COUIEA AREA TRANSIT
0
Tendencias de pasajeros
950,000
900,000
850,000
800,000
Pasajeros
750,000
de ruta fija
700,000
AF 17-24
650,000
600,000
550,000
500,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021
140,000
120,000
Pasajeros
100,000
de
Transporte
80,000
Adaptado
AF 17-24
60,000
40,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021
FY 2022 FY 2023 FY 2024 0
FY 2022 FY 2023 FY 2024
Tendencias de ingresos use* por tipo de tarifa AF 21-24
Ingresos por rutas fijas AF 17-24
$950,000
$900,000
$850,000
$800,000
$750,000
$700,000
$650,000
$600,000
$550,000
$500,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
*Desde Masabi
Ventas* por tipo de tarifa AF 2020-2024
ME, 2.8%1 Otros; 0.5%
*Desde Trapeze
rideCAT
COIEIEA AREA iAAASIi
Nis
0
U ' rideCAT
COIEIEA AREA iAAASIi
ml 2
0
Tendencias de ingresos
Ingresos por Transporte Adaptado AF 17-
24)
$260,000
$245,000
$230,000
$215,000
$200,000
$185,000 —
$170,000
$155,000
$140,000
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
Ingreso por tipo de tarifa (AF 21-24)
$300,000
$250,000
$200,000
$150,000
$100,000
$50,000
Tendencias de ingresos
Tendencias de la tasa de recuperacion de la caja de pago
Farebox (AF 17-24)
18.0%
16%
16.0%
o 14% 14%
14.0%
a
a
m 12.0%
U
m 10% 10%
10.0%
`o
U
8.0%
N
J
6%
6.0% 5% 5%
0 5%
v 44%4% 4%
4.0%
2
2.0%
0.0%
FY 2017 FY 2018 FY 2019 FY 2020 FY 2021 FY 2022 FY 2023 FY 2024
■ Ruta fija
■ Transporte
adaptado
$0
FY 2021 FY 2022 FY 2023 FY 2024
■ Ingresos TD ■. Ingresos ADA
L' rideCAT
COIEIEA AREA iAAASIi
0
COIEIEA AREA iAAASIi
0
Alternativas de tarifas conceptuales
• Comparacion con pares
• Estrategia de limitacion de tarifas
• Apoyo de Los empleadores
• Recuperacion de ingresos
• Ajuste de la tarifa base
- �ize� r7
is
Alternativas de tarifas conceptuales
FR
Tarifa de ruta fija
$2.00 $2.00 $2.00 $2.00 $2.25
completa
Gratis para Gratis para Gratis para Gratis para Gratis para
Ninos ninos de 5 anos ninos de 5 anos ninos de 5 anos ninos de 5 anos ninos de 5 anos
o menos o menos o menos o menos o menos
Pase de un dia Limite de tarifa
completo/reducido $3.00/$1.50 $4.00/$2.00 de $4/$2 $4.00/$2.00 $4.00/$2.00
Pase de 15 dias Limite de
completo/reducido $20.00/$10.00 $20.00/$10.00 tarifa en $20.00/$10.00 $24.00/$12.00
$20/$10
Pase de 30 dias Limite de Cambio en el
completo/reducido $40.00/$20.00 $40.00/$20.00 tarifa en Perk Pass $44.00/$22.00
$40/$20
* Reducir el requisito de Perk Pass de 250+ a 100+ empleados. Pase piloto Marco Express patrocinado
por el empleador a $60
Alternativas de tarifas conceptuales
Tarifa ADA $3-->$3.25
1
Tarifa ADA reducida Mantener
'Tarifa ADA $3-->$3.50
2
3
Tarifa ADA reducida Mantener
1 (Simplificacidn por
niveles)
2 (Aumentar la
recuperacion de
ingresos)
Tarifa ADA $3-->$4.00 3 (Enfoque de ruta fija)
Tarifa ADA reducida $1-->$2.00
4 (Tres niveles)
Ejercicios del taller
TD en o por debajo del PL
101 % a 150 % del PL
151 % a 225 % del PL
226% a 250% del PL
Ws del 250 % del PL
TD en o por debajo del PL
101 % a 150 % del PL
151 % a 225 % del PL
226% a 250% del PL
Ws del 250 % del PL
TD en o por debajo del PL
101 %a 150 %deI PL
151 %a 225 %deI PL
226% a 250% del PL
Mas del 250 % del PL
TD en o por debajo del PL
101 %a 150 %deI PL
151 %a 250 %deI PL
Mas del 250 % del PL
• Escanee el codigo QR para responder la encuesta
• Asegurese de responder la pregunta requerida* para ver la encuesta
completa
F!]
Mantener ($1)
$3-->$3.50
$4-->$5
$4-->$5
Ya no califica para Personas con
Desventajas en el Transporte
Mantener ($1)
$3-->$4
$4-->$5
$4-->$6
Ya no califica para Personas con
Desventajas en el Transporte
Escenario 1 + Ruta fija gratis pars
usuarios de TD
Ya no califica para Personas con
Desventajas en el Transporte
$1-->$2
$3-->$4
$4-->$5
Ya no califica para Personas con
Desventajas en el Transporte
�COUIEAARBTSIT
11
Ejercicios del taller-
rideCAT
CAIEIEA AREA iAAASIi
1. �,Que incrementos de tarifa hacen que pagar en
efectivo sea mas conveniente para usted?
a) Un dolar completo, como $1.00, $2.00, etc. w
b) Medio dolar, como $0.50, $1.50, etc. `
c) Un cuarto de Mar, como $0.25, $0.50, $0.75, etc.
d) Todos Las anteriores son igualmente convenientes para mi
e) �,Otros incrementos?
0
Ejercicios del taller-
rideCAT
COIEIEA AREA iAAASIi
2. �,Que nueva opcion de compra/pago de tarifas seria
conveniente para usted?
a) Comprar una tarjeta inteligente en lugares como
supermercados o tiendas de conveniencia f �,
b) Pagar la tarifa con mi telefono inteligente o tableta
c) �Otra? Por favor, explique:
0
Ejercicios del taller
3. �,Apoyaria un aumento de tarifas si Los ingresos se
utilizaran para to siguiente? (elija todo to que
corresponds)
a) Si, para mejorar la frecuencia/disponibilidad del servicio
b) Si, para mantener el nivel de servicio actual
c) Si, para ofrecer mejor acceso a los lugares a los que desea
it
d)
e)
Si, para:
No, no apoyo un aumento de tarifas
L' rideCAT
CA eEIE AREA iAAASIi
0
Ejercicios del taller-
rideCAT
CAIEIEA AREA iAAASIi
4. Responda solo si usa el servicio CATConnect (ADA). Si
no es asi, pase a la siguiente pregunta. �Cuanto cree que i
deberian aumentarse [as tarifas para cubrir el costo del w •
servicio ADA? �
a) Aumento de $0.25
b) Aumento de $0.50
c) Aumento de $1.00
d) Otro aumento
0
Ejercicios del taller-
rideCAT
CAIEIEA AREA iAAASIi
5. Responda solo si es un pasajero elegible para el
programs de Personas con Desventajas en el Transporte
(TD). Si no es asi, pase a la siguiente pregunta. �Cuanto •
cree que deberian aumentarse [as tarifas de TD para !' ,
cubrir el costo del programa de servicios de TD? (elija
uno)
a) Aumento de $0.25
b) Aumento de $0.50
c) Aumento de $1.00
d) Otro aumento
Ejercicios del taller-
rideCAT
COIEIEA AREA iAAASIi
6. Algunas agencias de transito utilizan un sistema de
limitacion de tarifas, en el que nunca paga mas de una
cantidad fija por dia o semana; despues de alcanzar el •
limite, los viajes son gratuitos. Para utilizar este sistema,
tendria que utilizar siempre una tarjeta inteligente o un
ticket movil. �,Apoyaria esta idea si le ayudara a ahorrar
dinero en viajes?
a) Si
b) No, mantener Como esta
0
Ejercicios del taller
7. �,Cuanto dura su viaje tipico de ida?
minutos
Ejercicios del taller
minas
8. �,A que precio es demasiado caro el servicio de
autobus de ruta fija?
a) Tarifa actual de $2.00 (o $1.00 para pasajeros que
califiquen para tarifa reducida)
b) Tarifa de $2.25 (o $1.25 para pasajeros que califiquen para
tarifa reducida)
c) Tarifa de $2.5o (o $1.25 para pasajeros que califiquen para
tarifa reducida)
d) �Otro?
U ' rideCAT
CAIEIEA AREA iAAASIi
0
CAIEIEA AREA iAAASIi
Mi A
0
Ejercicios del taller
9. Si actualmente no usa pases, �,por que? (elija todo to
que corresponds)
L' rideCAT
CA eEIE AREA iAAASIi
a) No puedo Llegar a un Lugar para comprar el pase�w.�
b) El pase de un dia es demasiado caro `
c) El pase de 15 dias es demasiado caro
d) El pase de 30 dias es demasiado caro
e) Es demasiado confuso comprar el pase en el autob6s
f) Calif icar Para una tarifa con descuento no es facil de
entender
g) No viajo Lo suficiente como Para que el costo de un pase
valga la Pena el precio
h) No Lo se/no estoy informado sobre Las opciones de pase
0
Ejercicios del taller-
rideCAT
CAIEIEA AREA iAAASIi
10. Clasifique Los siguientes cambios de tarifa
propuestos de su favorito (1 °) al menos favorito (40)
Aumentar el pase diario de $3.00 a $4.00 •
Implementar Limites de tarifas diarios y mensuales: Maximo
diario en $4.00, mensuaL en $40.00
Probar el nuevo pase Marco Express patrocinado por el
empleador a $60
Tarifa base a $2.25, pase de 15 dias a $24, pase de 30 dias a
$44
0
Ejercicios del taller
11. Ademas de los tipos de pases existentes (pase de un dia,
pases de 15 y 30 dias, pase Marco Express de 30 dias,
Summer Paw Pass y 30 Day Perk Pass), Zhay otras opciones
de tarifas que CAT deba considerar? Enumere/describa hasta
tres si corresponde.
a
C.
Ejercicios del taller
12. Comparta cualquier comentario, pregunta o
pensamiento adicional en el espacio a continuacion.
L' rideCAT
CA eEIE AREA iAAASIi
0
CAIEIEA AREA iAAASIi
Mi A
0
Preguntas y comer
Collier Area Transit
Etid sou Tari
benesch
OJOHNSONI
r--j
r
Objektif Atelye a
Estrikti Tarif ki Egziste
Tandans sou Itilizasyon ak Revni
AltenativTarif Konseptyel
Egzbsis Atelye a
Kesyon ak Kbmante
�866
U-1 ILL
T •
AERk PASS
2
NX
zf.;�
Estrikti Tarif ki Egziste (Transpo'
regilye)
Tarif Ale Selman $2.00
$1.00 ,
Timoun ki gen 5 ane oswa mwens Gratis
Gratis
Marco Express $3.00
$1.50 '
Transfe —jiska 90 minit Gratis
Gratis
Tike you you Jou $3.00
$1.50
Tik6 Smart Card
Tike 15 jou $20.00
$10.00 '
Tike30jou $40.00
$20.00 '
Tike Marco Express 30 jou $70.00
$35.00 '
Telechaje Tike Summer Paw (Valab 1 jen rive 31 out you elev. Pri a gen ladan Kat
$30.00
aplikasyon
Entelijan an)
I
rideCAT la
Tike Perk 30 Jou (250+ Anplwaye)
$29.75 '
'Tarif Redui se you manm Medicare, kominote ki andikape, moun ki gen 65 an ak plis, timoun 17 an ak mwens,
elev nan lekol segonde ak inivesite, ak milite aktif/retrete. Kat idantite obligatwa. Tarif sa a aplike tou you founis'
transpo sou kontra ki fe travay you Komisyon Florid you Transpo Moun ki Defavorize
(Florida Commission for the
Transportation Disadvantaged) ki bay sevis transpo anba kontra Medicaid you transpo ki pa ijans you Konte Collier.
ITike ak rabe yo se you moun ki kalifye dapre pwogram yo idantifye yo.
Estrikti Tarif ki Egziste
• Vwayaj dapre ADA
➢ Tarif you sevis sa a se $3 you you vwayaj ale selman. Yon
tarif redwi $1 ka aplike si seten krlte sou revni fanmi yo
satisfe. Enfomasyon sou revni fanmi pa nesese you
kalifikasyon nan pwogram nan. Pwogram sa a
pemet/transpote you sel envlte oswa Asistan Swen
Pesonel (PCA).
➢ Yon PCA defini kom you moun ki nesese sou plan medikal
you ede you pasaje ADA. Yon pasaje dwe jwenn
apwobasyon davans you pran you PCA. PCA yo pa gen you
peye tarif you yo vwayaje. Envite yo dwe peye menm tarif
a.
• Vwayaj Transpo you Moun ki Defavorize (TD)
➢ Tarif you vwayaj TD yo baze sou you echel revni epi li varye
ant $1, $3 oswa $4 you chalc vwayaj ale selman.
Pwogram sa a pa pemet/transpote envlte.
CATca n nect
COON EC I ING THE CONNWNITV MmUi N Pus LPC TOAN5.ORTATI4M
Telechaje
aplikasyon
rideCAT la
Estrikti Tarif ki Egziste -
rideCAT
COIEIEA AREA iAANSIi
Tarif chak Vwayaj pa rapo ak Depans chak
Soh Vwayaj (Ane Fiskal 17-24)
I 1
16% ~
16% .
14% 4%
14%
12%
10% 10% 11, o 0 0
9
10%
8% ■■■■
s% s% s% ■ ■ ■ ■
s% s%
4% ar 4% 4% 4% ■ ■
I I I I
2%
o'
AF 2017 AF 2018 AF 2019 AF 2020 AF 2021 AF 2022 AF 2023 AF 2024
■Transpo regilye ■Transpo adapte ®Tarif Mway6n D' • .Rekiperasyon
chak Vwayaj Vwayaj lt '
pans
Transpo $1.12 $10.15 12%
regi lye
Transpo $2.08 $46.02 5%
adapte
Estrikti Ta rif ki EgAste
.. adapte
...
ale jou 15jOU* TW; Transf&** transfie' Wari Mem
CAT* $2.00 $3.00 $20.00 $40.00 w $0.00 $3.00 $1.00
Transpo Piblik Breeze $1.50 pa aplikab pa aplikab $50.00 N - $3.00 pa aplikab
LeeTran $1.50 $4.00 pa aplikab $40.00 N - $3.00 pa aplikab
Bayway $1.50 $4.00 pa aplikab $35.00 N - $1.50 $0.75
ECAT $1.75 $5.25 pa aplikab $47.00 W $0.00 $3.50 pa aplikab
CCRTA $2.00 $6.00 pa aplikab $60.00 W $0.00 $2.50 pa aplikab
CARTA $3.50 $7.00 pa aplikab $57.00 W $0.00 $4.00 $0.75
Citrus Connection $1.50 $3.00 pa aplikab $47.00 W $0.00 $2.00 $0.00
WTS*** $1.25 $3.00 pa aplikab $40.00 W $0.00 $2.50 pa aplikab
PCPT $1.50 $3.75 pa aplikab $37.50 N - $3.00 $0 - $3.00
Mwayen Gwoup Ajans Parey $1.78 $4.50 $20.00 $45.94 - - $2.78 $0.50
%CAT pa rapo ak mwayen nan 13% -33% 0% -13% - 8% 100%
*Pa gen okenn ajans parey ki **Transfe gratis yo anjeneral
gen you tike 15 jou/chak aplike selman you you sel
semen. vwayaj
*** Transfe gratis you kat,
$1.25 you lajan kach
Estrikti Tarif ki Egziste
$1, $3, oswa $4 you chak vwayaj ale selman, selon
CAT
Ki baze sou revni
revni fanmi pasaje a.
Non
Transpo
Piblik
Revni, laj, oswa
$1.50 you chak vwayaj ale selman, tarif fiks
Non
Breeze
ADA
LeeTran
Ki baze sou revni
$3.00 you chak vwayaj ale selman, tarif fiks
Wi
Bayway
Revni, laj, oswa
$1.50 you chak vwayaj ale selman, tarif fiks
Non
ADA
ECAT
Ki baze sou revni
$2.50 you chak vwayaj ale selman, tarif fiks
Wi
CCRTA
Ki baze sou revni
Otobis gratis, $1.50 you DR
Wi
CARTA
Ki baze sou revni
$1.25 you chak vwayaj ale selman, tarif fiks
Wi
Citrus
Ki baze sou revni
$2.00 you chak vwayaj ale selman, tarif fiks
Wi
WTS
pa aplikab
pa aplikab
pa
aplikab
Otobis gratis, $2.50 you chak vwayaj ale selman, tarif
PCPT
Ki baze sou revni
fiks
Wi
rideCAT
COUIEA AREA TRANSIT
i
0
•
.m Rabe you Elev abe you WHO yo N Sisti
-,�COUIEAAREATOIE
.®®®
$1.00
50% rabe sou tout
50% rabe
$1.50CCRTA
Pa gen
CAT
(50%
tike yo; tike Ete $30 $1.00 (50% rabe)
sou tout
(25%
Pa gen rabe Pa gen rabe
rabe
rabe)
(1 jen - 31 out)
tike yo
rabe)
Gratis (K
$80 pa semes
Pa gen
Trans b
p
Pa gen
CARTA
12)
(6 mwa) Pa gen rabe rabe
Piblik
Gratis
Pa gen rabe
Pa gen rabe
rabe
(inivesite)
Breeze
$1.25
$2.50 (tike
$12.00 (7 jou) (20%
Citrus (16.6%
pa gen
jounen an) Pa gen rabe rabe
$0.75
rabe); $6.75 (12
rabe)
(17% rabe)
LeeTran
(50%
vwayaj)
Pa gen rabe
Pa gen
Tarif
$20.00 (1° Pa gen
rabe)
(50% rabe); $25.00
rabe
WTS Redwi
mwa) (50% Pa gen rabe rabe
(31 jou) (37.5%
rabe)
rabe)
$1.85 (tike
$0.75
jounen an)
Bayway
(50%
Elev FSU ak GCSC
Pa gen rabe
Pa gen
$0.75
$18.75 (31
rabe)
vwayaj e gratis
rabe
jou)
Gratis (an
PCPT (50%
Gratis Gratis
$12.50 (20
$12.00 (10 vwayaj)
inifbm); $1.00 ak
rabe)
vwayaj)
$1.25
(tarif
ID (43% rabe);
(50% rabe
ECAT
(28,5%
tarif espesyal
$1.25 avek ID
Pa gen
sou tout)
rabe)
disponib selman
(wout 59A, 59,
rabe
you elev)
60,61) (28.5%
rabe)
Estrikti Tarif ki Egziste (Rezime Ajans
Pa rey)
Nis
0
rid C T
COWEA AREA OAAAOIE
Ira 2
0
Tandans
sou
Itilizasyon
rideCAT
ri
COIEIEA AREA iAAASIi
950,000
900,000
850,000
800,000
Itilizasyon 750,000
Transpo 700,000
Regilye 650,000
AF Ane 600,000
(
I,
� {
I ;
Fiskal) 17- 550,000
24 500,000
AF 2017
AF 2018
AF 2019 AF 2020 AF 2021 AF 2022 AF 2023 AF 2024
140,000
120,000
Itilizasyon 100,000
Transpo
Adapte 80,000
AF 17-24
60,000
40,000
AF 2017
AF 2018
AF 2019 AF 2020 AF 2021 AF 2022 AF 2023 AF 2024
Tandans Revni
Revni you Transpo Regilye AF 17-24
$950,000
$900,000
$850,000
$800,000
$750,000
$700,000
$650,000
$600,000
$550,000
$500,000
AF 2017 AF 2018 AF 2019 AF 2020 AF 2021 AF 2022 AF 2023 AF 2024
Itilizasyon* dapre Kalite Tarif, AF 21-24
MF — Lot, 1.8%
*Soti nan Mesabi
Vant*dapre Kalite Tarif 2020-2024
ME, 2.8%� Lbt, 0.5%
*Soti nan Trapeze
COIEIEA AREA iAAASIi
0
Tandans Revni
Revni Transpb Adapte, AF 17-24)
$260,000
$245,000
$230,000
$215,000
$200,000
$185,000
$170,000
$155,000
$140,000
AF 2017 AF 2018 AF 2019 AF 2020 AF 2021 AF 2022 AF 2023 AF 2024
L' rideCAT
CA eEIE AREA iAAASIi
Revni dapre Kalite Tarif, (AF 21-24)
$300,000
$250,000 & Flt II i
$200,000
$150,000
$100,000
$50,000
$0
AF 2021 AF 2022 AF 2023 AF 2024
■ Revni TD ■ Revni ADA
0
Tandans Revni p
� ' rideCAT
C•IEIEA AREA iAAASIi
L
Tandans to rekiperasyon Tike transpo (AF 17-24)
18.0%�•
16%
1 s.o% Y
Ki enpak rediksyon
14% 14%
14.0% • pri vwayaj•
a 12.0% sou • • fonksy6nman2
r
a 10.0%
m
`m
8.0%
0 6%
m
6.0 % 5%
5%
4%
4.0% 4% ■ Transpb regilye
2 0% ■ Transpo adapte
0.0 % '
AF 2017 AF 2018 AF 2019 AF 2020 AF 2021 AF 2022 AF 2023 AF 2024
Altenativ Tarif Konseptyel
• Aliyman akAjans Parey
• Estrateji UrnitTarif
• Adezyon you Anplwaye
• Rekiperasyon Revni
• Ajisteman Tarif Debaz
• ApwochTarifTikb
• Senplifikasyon an De Nivo
• Ajisteman nan NivoAktyblyo
• Konsantre sou Transpb Regilye
Altenativ Tarif Konseptyel
— �/Ll.ize� r7
is
Tarif transpo regilye
$2.00
$2.00
$2.00
$2.00
$2.25
konple
Timoun yo
Gratis you 5 ane
Gratis you 5 ane Gratis you 5 ane Gratis you 5 ane
Gratis you 5 ane
ak mwens
ak mwens
ak mwens
ak mwens
ak mwens
Tike Jounen
Konple/Redwi
$350
.00/$1.
$4.00/$2.00
Limit Tarif a
$4/$2
$4.00/$2.00
$4.00/$2.00
15 Tike Jounen
Konple/Redwi
$20.00/$10.00
$20.00/$10.00
Limit Tarif a
LimitTar
$20.00/$10.00
$24.00/$12.00
30 tike Jounen Limit Tarif a Chanjman nan
Konple/Redwi $40.00/$20.00 $40.00/$20.00 $40/$20 tike Perk $44.00/$22.00
Redwi kondisyon you tike Perk la soti nan 250 rive nan 100+ anplwaye. Anplwaye Pilot finanse Marco
Express pass a $60
Altenativ Tarif Konseptyel
1
F)
3
Tarif ADA $3--> $3.25
Tarif Redwi ADA Kenbe
Tarif ADA $3--> $3.50
Tarif Redwi ADA Kenbe
Tarif ADA $3--> $4.00
Tarif Redwi ADA $1--> $2.00
TD nan oswa pi ba PL
Kenbe ($1)
101% rive 150% nan PL
$3-->$3.50
1 (Senplikasyon Nivo)
151% rive 225% nan PL
$4-->$5
226% rive 250% nan PL
$4-->$5
Plis pase 250% nan PL
Pa kalifye ankh you Transpb you
Moun ki Defavorize
TD nan oswa pi ba PL
Kenbe ($1)
101% rive 150% nan PL
$3-->$4
2 (Ogmante Rekiperasyon
151% rive 225% nan PL
$4-->$5
Revni)
226% rive 250% nan PL
$4-->$6
Plis pase 250% nan PL
Pa kalifye ankh you Transpb you
Moun ki Defavorize
TD nan oswa pi ba PL
101% rive 150% nan PL
Senaryo 1 + Mete Transpb Regilye
3 (Konsantrasyon sou
151% rive 225% nan PL
gratis you itilizate TD yo
Transpb Regilye)
226% rive 250% nan PL
Plis pase 250% nan PL
Pa kalifye ankh you Transpb you
Moun ki Defavorize mmmo
TD nan oswa pi ba PL
$1-->$2
101% rive 150% nan PL
$3-->$4 '
4 (Twa Nivo)
151% rive 250% nan PL
$4-->$5
Plis pase 250% nan PL
Pa kalifye ankh you Transpb you
Moun ki Defavorize
Egzesis Atelye a �COUIERARR
• Eskane Kod QR la you ranpli sondaj la
• Asire w reponn kesyon obligatwa a* you ka we tout sondaj la. I
■
Egzesis Atelye a-
rideCAT
COIEIEA AREA iAAASIi
1. Ki ogmantasyon tarif ki fe li pi pratik you ou peye ak
lajan kach?
a) Yon dola antye —tan kou $1.00, $2.00, elatriye.
b) Yon mwatye dola antye—tankou $0.50, $1.50, elatriye. `
c) Yon ka dola antye—tankou $0.25, $0.50, $0.75, elatriye.
d) Tout sa yo ki anwo a bon menm jan you mwen
e) Lot ogmantasyon?
0
Egzesis Atelye a-
rideCAT
COIEIEA AREA iAAASIi
2. Ki nouvo opsyon achy/peman tarif ki t ap pi pratik you
ou?
a) Achte you kat entelijan nan kote tankou maket oswa
magazen ki toupre f �;
b) Peye tarif avel<telefon entelijan oswa tablet mwen
c) Lot? Tanpri el<splil<e: �
0
Egzesis Atelye a
3. Eske w to sipote you ogmantasyon tarif si revni a to
itilize you baggy sa yo? (Chwazi tout sa ki aplike)
a) Wi, you amelyore frekans/disponibilite sevis la
b) Wi, you kenbe nivo sevis aktyel la
c) Wi, you bay pi bon akse nan kote w to renmen ale yo
d)
e)
Wi, pou:
Non, mwen p ap sipote ogmantasyon tarif
U ' rideCAT
CAIEIEA AREA iAAASIi
0
Egzesis Atelye a-
rideCAT
CAIEIEA AREA iAAASIi
4. Tanpri reponn selman si w itilize sevis CATConnect
(ADA). Si se pa sa, pase nan pwochen kesyon an. i
Konbyen w panse yo to dwe ogmante tarif yo you kouvri
depans you bay sevis ADA a?
a) Ogmantasyon $0.25
b) Ogmantasyon $0.50
c) Ogmantasyon $1.00
d) Lot ogmantasyon _
0
Egzesis Atelye a
5. Tanpri reponn selman si w se you pasaje ki elijib nan
pwogram you Moun ki Defavorize nan Transpo (TD). Si se
pa sa, pase nan pwochen kesyon an. Konbyen w panse
yo to dwe ogmante tarif yo you kouvri depans you bay
sevis TD yo? (chwazi youn)
a)
b)
c)
d)
Ogmantasyon $0.25
Ogmantasyon $0.50
Ogmantasyon $1.00
Lot ogmantasyon
L' rideCAT
CA eEIE AREA iAAASIi
0
Egzesis Atelye a-
rideCAT
CAIEIEA AREA iAAASIi
6. Gen k6k ajans transpo piblik ki itilize you sistem limit
tarif, kote w p ap janm peye plis ke you kantite fikse pa
jou oswa pa semen; apre w atenn limit la, vwayaj yo •
gratis. Pou w itilize sistem sa a, ou to dwe toujou itilize
you kat entelijan oswa you sistem tike mobil. Eske w t ap
sipote tide sa a si li to ede w ekonomize lajan nan vwayaj
o u yo?
a) Wi
b) Non, kite l jan l ye a.
0
Egzesis Atelye a
7. Konbyen tan w pran you w fe you vwayaj ale selman
nomalman?
minit
mil
L' rideCAT
CO eEIE AREA iAAASIi
0
Egzesis Atelye a-
rideCAT
COIEIEA AREA iAAASIi
8. Apati ki pri sevis otobis transpo regilye a two the?
a) Tarif al<tyel la se $2.00 (oswa $1.00 you pasaje ki kalifye you
tarif redwi).U. I —40d
b) Tarif $2.25 (oswa $1.25 you pasaje ki kalifye you tarif redwi)
c) Tarif $2.50 (oswa $1.25 you pasaje ki kalifye you tarif redwi) '
d) Lot? ilI,
0
Egzesis Atelye a-
rideCAT
COIEIEA AREA iAAASIi
9. Si w p ap itilize kat transpo kounye a, poukisa? (Chwazi
tout sa ki aplike)
a) Mwen pa kapab ale you kote you achte tikb a`
w
b) Tikb jounen an two chb i
c) Tike 15 jou a two chb
d) Tike 30 jou a two chb
e) Li two konplike you achte tikb a nan otobis la
f) Li pa fasil you konprann kijan you w kalifye you you tarif
redui
g) Mwen pa vwayaje ase you pri tikb a vo pri a
h) Mwen pa konnen/mwen pa enfome sou opsyon tikb yo
0
Egzesis Atelye a-
rideCAT
COIEIEA AREA iAAASIi
10. Klase chanjman tarif yo pwopoze yo soti nan sa w pi
renmen (lye) rive nan sa w pi pa renmen (4yem).
Ogmante pri tikb jounen an soti $3.00 rive $4.00�•!
Mete sou plas limit tarif chakjou ak chak mwa: Limit chak !
jou a $4.00, limit chak mwa a $40.00
Teste nouvo tikb Marco Express anplwaye w ofri a $60
Tarif debaz $2.25, tikb 15 jou a $24, tikb 30 jou a $44
0
Egzesis Atelye a-
rideCAT
CAIEIEA AREA iAAASIi
11. Anplis kaLite tike ki egziste yo (tike chak jou, tike 15
jou ak 30 jou, tike Marco Express 30 jou, tike Summer
Paw ak tike Perk 30 jou), eske gen lot opsyon tarif CAT to w
dwe konsidere? Bay/dekri jiska 3 opsyon si sa aplikab. !'
a.
b.
C.
Egzesis Atelye a
12. Tanpri mete nenpot lot komante, kesyon, oswa
refleksyon nan espas ki anba a.
0
COIEIEA AREA iAAASIi
Mi A
0
Kesyon ak Komante
..7
. J
rideCAT
CDlIIfR IREF iRAN81i
0
RESOLUTION NO.2026-
A RESOLUTION SUPERSEDING RESOLUTION NO. 2018-
104, WHICH REVISED THE COLLIER AREA TRANSIT
(CAT) BUS FARES AND TRANSIT FEE POLICY, AND
AUTHORIZING STAFF TO INCREASE THE DAY PASS
FARE, TO ADD AND INCREASE PARATRANSIT FARES,
AND TO FURTHER INCENTIVIZE CORPORATE
DISCOUNTS.
WHEREAS, the Board of County Commissioners has the authority to approve the Collier
Area Transit (CAT) bus fares and transit fee policy; and
WHEREAS, on October 23, 2012 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2012-192 establishing the CAT bus fares and transit fee policy;
and
WHEREAS, on February 12, 2013 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2013-28 establishing an additional policy providing for an
elderly/disabled reduced fare for the subcontracted Transportation provider with the Florida
Commission for the Transportation Disadvantaged that provides transportation services under the
non -emergency transportation Medicaid Contract for Collier County; and
WHEREAS, on April 28, 2015 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2015-78 which extended affordable transportation alternatives
to our area youth to encourage participation in education, recreational and employment
opportunities; and
WHEREAS, on February 9, 2016 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2016-25 which authorizes the creation of a Corporate Discount
fare structure in order to encourage use of the Transit system by large employers; and
WHEREAS, on October 24, 2017 and after due consideration on its agenda and majority
vote, the Board adopted Resolution 2017-201 which created a free fare for Beach Routes to
encourage use of public transit to access the local beaches; and
WHEREAS, a comprehensive fare analysis has been conducted to ensure the Public
Transportation system is financially -sound and fiscally -accountable and that its fare structure is
fair and equitable for the public that is serves; and
WHEREAS, on June 4, 2018 and after due consideration on its agenda and majority vote,
the Board adopted Resolution 2018-104 which allowed for free transfers; decrease the day pass
far•, eliminate the 7 Day Pass; introduce a 15 Day Pass and associated fares; increase the 30 Day
Pass fare; increase the Marco Express One -Way fare; allow college students and military personnel
ICAO
to be eligible for a Reduced Fare; further incentivize corporate discounts; and authorize free fares
on fixed route on designated "Try Transit" day; and
NOW, THEREFORE BE IT RESOLVED BY THE BOARD OF COUNTY
COMMISSIONERS OF COLLIER COUNTY THAT:
Collier Area Transit (CAT) is hereby authorized to set bus fares in accordance with the below
schedule:
Service Category
Full Fare
Reduced
Fare
One-way Fare
$2.00
$1.00
Children 5 years of age and younger
Free
Free
Transfers
Free up to
90 minutes
Free up to
90 minutes
Day pass
" $4.00
" jL00
Marco Express One-way Fare
$3.00
$1.50
Smart Card Passes
15-Day Pass
$20.00
$10.00
30-Day Pass
$40.00
$20.00
Marco Express 30-Day Pass
$70.00
$35.00
Discount Passes
Cost
Summer Paw Pass (Valid June 1 — August 3 1 " for all students.
Cost includes Smart Card
$30
30-Day Corporate Pass (30+100+Employees)
$29.75/mo.
* Reduced Fares are for members of Medicare, Disabled Community, those 65
years and older, children 17 and under; high school & college students and
active/retired military personnel. ID required. This fare would also apply to the
subcontracted transportation provider with the Florida Commission for the
Transportation Disadvantaged that provides transportation services under the
non -emergency transportation Medicaid Contract for Collier County.
Promotional Fares
Event
Occurrence
Fare
Try Transit Day
Annual as designated by the Board
Free
Transit Anniversary
As designated by PTNE Director
Free
Special Events
p
Up to 5 events annually (Staff may
distribute fare media u to specified value)$200/event
Paratransit Fares
ADA
ADA Fare F94-$4.00
Reduced ADA Fare (at or under povegy level) $4-.W$2.00
CAO
2. The CAT Fee Policy is hereby established as follows:
I. PURPOSE
The purpose of this policy is to establish user fees that will partially offset the cost of
providing services to the taxpayers of Collier County.
II. LIMITATIONS
No Waiving of Fees. The Board of County Commissioners shall set all fees and charges.
No fees may be waived, except as stated herein.
III. FEES
Smart Media Fees
Cost
Smart Card & Replacement without registration
$2.00
Smart Card Registration
$3.00
Smart Card Replacement with registration
$1.00
If you do not have an existing Collier Area Transit smart card, it will be
necessary to purchase one with your initial fare. The fee may be combined
with the smartcard fare to reduce the number of transactions.
3. This Resolution adopted this 28th day of April 2026 after motion, second and majority vote in
favor of passage. The effective date of the fare changes will be October 1, 2026.
ATTEST
CRYSTAL K. KINZEL, CLERK
Deputy Clerk
Approved as to form and legality:
Courtney L. DaSilva
Assistant County Attorney
3
BOARD OF COUNTY COMMISSIONERS
COLLIER COUNTY, FLORIDA
Dan Kowal, Chairman
'CAO