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TDC Minutes 06/17/2025 (Draft) 1 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING BOARD OF COUNTY COMMISSION CHAMBERS Tuesday, June 17, 2025 – 9:00 a.m. LET IT BE REMEMBERED the Collier County Tourist Development Council, in and for the County of Collier, having conducted business herein, met on this date 9:00 a.m. in REGULAR SESSION at 33299 Tamiami Trail East, 3rd floor, Naples, FL 34112 with the following members present: Commissioner Chris Hall, Chair Clark Hill, Vice-Chair Susan Becker Laura Radler Nancy Kerns Michael McComas Edward (Ski) Olesky Bill Kramer Darrin Palumbo ALSO PRESENT: Jay Tusa, Tourism Director Kristen Murphy, Paradise Advertising Audrey Clifford, Paradise Advertising Erin Murphy, Lou Hammond Group Amanda Townsend, Collier County Museums Buzzy, CVB Staff Additional County staff and members of the public Any person who decides to appeal a decision of the Tourist Development Council will need a record of the proceedings pertaining thereto, and therefore may need to ensure that a verbatim record of the proceedings is made, which record includes the testimony and evidence upon which the appeal is to be based, Neither Collier County nor the Tourist Development Council shall be responsible for providing this record. 1. CALL TO ORDER 2. PLEDGE OF ALLEGIANCE 2. ROLL CALL Roll was taken by staff. A quorum was present. 2 . 4. AGENDA The Council unanimously approved the amended agenda and the minutes from the May 20, 2025 meeting Motion passed unanimously 5. PRESENTATIONS None 6. TOURISM DIRECTOR REPORT 6a. Tourism Director Update and TDT Tax Report (2025-1403) Jay Tusa, CVB, Tourism Director • April 2025 collections totaled \$8.42 million, slightly ahead of projections. • Year-to-date collections now total \$32.16 million. • Occupancy increased by 4.2% compared to the previous year, reaching 67%. • International visitation saw a decline of 7.9%, attributed primarily to reduced travel from Canada. • • A budget workshop with the Board of County Commissioners was announced for July to review annual performance and funding strategies. 7. CONSENT AGENDA All consent items were approved unanimously 8. NEW BUSINESS • Local Government Funding Request (LGFR) Submission • The Council voted unanimously to approve the submission of FY 2026–2027 LGFR applications to the Florida Department of Environmental Protection (FDEP) for future beach renourishment projects. A resolution was also adopted affirming these projects support the promotion of tourism and sustain eligibility for state cost-share funding. 9. OLD BUSINESS 9a. - Tourism Impact Study: Sun-N-Fun Lagoon • The Council accepted the Tourism Impact Study prepared for Sun-N-Fun Lagoon, which evaluated the facility's long-term fiscal and economic contribution to Collier County’s tourism industry. 3 • Highlights of the study include: • Projected to generate between \$5.6 million and \$6.3 million in economic impact over the next 30 years. • The park’s appeal as a family-friendly amenity supports overnight stays during shoulder season and enhances the destination’s value proposition for younger families. • Improvements to infrastructure and programming are expected to increase regional visitation, with spillover benefits to hotels, restaurants, and local attractions. • Council members expressed strong support for the role the facility plays in diversifying the destination’s tourism offerings. 9b – Tourism Impact Study: Paradise Coast Sports Complex Expansion • The Council also reviewed and accepted the Tourism Impact Study conducted by Hunden Partners for future expansion phases of the Paradise Coast Sports Complex. • Key takeaways include: • Anticipated to significantly boost sports tourism, particularly during off-peak months. • Projected to generate consistent year-round visitation from regional and national youth sports tournaments, collegiate events, and training camps. • Expanded facilities would increase overnight hotel stays and weekday visitation, supporting local business during slower tourism periods. • The complex has already demonstrated ROI from previous phases, and further development is projected to multiply that impact. • A Council member raised concerns about the long-term management of the complex, noting that having multiple entities oversee different components could complicate operations and undermine long-term success. It was suggested that a unified management approach be considered. Chairman Hall moved to accept the report Nancy Kerns seconded Motion passed unanimously 10. TEN MINUTE BREAK None 4 11. AGENCY PARTNER REPORTS 11a Paradise Advertising – Marketing Performance A quarterly report was presented by the representatives of the Paradise Coast Sports Complex, highlighting the facility’s recent performance, operational updates, and future outlook. Key points included: • Event Volume & Attendance: The complex hosted over 50 sports events during the past quarter, including youth soccer tournaments, lacrosse showcases, and regional track and field meets. Total attendance exceeded 30,000 participants and spectators, with peak activity during weekends and spring break weeks. • Tourism Impact & Hotel Nights: Events held at the complex generated an estimated 5,200 room nights across local hotels during the quarter. This contributed directly to local economic activity, including restaurant, retail, and transportation spending. CVB staff noted strong alignment with shoulder-season marketing goals. • Facility Enhancements: Phase II development updates were shared, including progress on additional multi-purpose fields and a permanent concessions/retail plaza. Improvements are aimed at attracting larger multi-day tournaments and providing a more self-contained visitor experience. • Operational Updates: Management continues to focus on expanding partnerships with national and regional sports organizations. Recent contracts have been signed for returning annual events through 2027, supporting year-over-year growth and calendar stability. Staff also reported improvements to site logistics, including enhanced signage, expanded parking coordination, and streamlined athlete registration services. • Community Engagement: The complex has grown its partnership with local schools and non-profits, hosting free youth clinics, coaching workshops, and family recreation nights. A summer league program was also launched for local athletes, supporting off-season field use. • Challenges & Future Planning: Council members discussed the operational structure and oversight of the facility. While the complex is generating positive tourism returns, concerns were raised about having multiple management entities overseeing different 5 areas (fields, events, maintenance, etc.). There was general agreement that the long-term success of the complex may benefit from a unified management approach and a comprehensive oversight strategy to ensure consistency, quality, and efficient resource use. The Council expressed appreciation for the continued success of the Paradise Coast Sports Complex and requested that future quarterly reports continue to include metrics on economic impact and visitor origin tracking. • Kristen Murphy reported a 30:1 return on ad spend from supplemental marketing investments. Efforts were focused on competitive market analysis and high-intent audience targeting. The media plan integrated travel search trends and performance data to refine placements and messaging. • Digital Advertising & Website Engagement: • Brandon presented an analytics update: • Website sessions increased 60% year-over-year. • Engaged sessions rose 30%, indicating higher-quality traffic. • Visitors were spending more time on fewer pages, signaling improved targeting and landing page efficiency. • The “Deals” page showed a 172% increase in views, indicating a strong correlation between promotional content and trip planning behavior. • Geographic Trends: o Florida remained the top visitor region, followed by New York, Chicago, and Atlanta. Outreach to northern and midwestern feeder markets is expected to intensify. Marketing updates • The focus groups, six of them total in three different markets found the image of the woman alone on the beach and the couple near the tiki hut by themselves off the charts appealing and all creative was immediately updated • Expectations, exceptional, and any word starting with E tested well in these focus groups • Eco is another trend doing well • In total we spent about 1.4 million across March and April • Miss Radler asked about this at the last meeting • We are holding strong March at an $18 return on ad spend and $12 for April 6 • We are doing a dark skies Big Cypress content series with a presentation next meeting Nancy Kerns commented that the moon rising is of interest • We are seeing overall alcohol sales are skewing down across the board. • People on GLP1 are not ordering as much food in restaurants • They are looking for more outdoor recreation while on trips • Grandparents taking their grandchildren on trips is popular but doing it their way • Destination dupes are also popular 11b Paradise Advertising – Dark Skies Campaign • Audrey Clifford provided an update on the Dark Skies Campaign: • Focused on positioning Big Cypress National Preserve as a destination for astro- tourism. • Campaign launched during International Dark Sky Week in April. • A 7-minute short film was produced, with a trailer distributed online. • The YouTube video alone reached 80,000 views in under one month, largely through organic engagement. • A visually immersive landing page supported the effort, featuring travel tips, educational articles, and trip planning tools. • Interactive elements (such as a digital giveaway poster) were used to collect emails and retarget engaged users. • Phase 2 of the campaign will launch in fall, aligned with Big Cypress’s in-person Dark Sky workshops. 11c. Lou Hammond Group – Public Relations • Erin Murphy reported on recent national and regional media placements: • Condé Nast Traveler, Kayak, USA Today, Yahoo Life, and other outlets featured Paradise Coast destinations in April and May. • Stories focused on baby moon travel, sustainable culinary tourism, and hidden gems for group travel. • Coverage included Naples, Everglades City, and new culinary talents like Chef Kayla of Biciclet Cookshop. • Journalists hosted for future stories include contributors to Savour Magazine, Four Seasons Magazine, and the Boston Globe. 7 • A multi-page food feature is scheduled for release in Savour Magazine’s October 2025 print edition. • The team emphasized that long-lead editorial planning is key, and PR strategy continues to prioritize high-quality, evergreen features with first-person storytelling. 11d. Amanda Townsend reported: • The Marco Island Historical Museum drove year-over-year attendance increases. • Naples Depot Museum renovations have begun, with the facility expected to reopen by early 2026. • A temporary exhibit celebrating the history of Naples Beach and local tourism is on display in the chambers. 13. COUNCIL MEMBER DISCUSSION A member voiced concerns on the record regarding the operational structure of the Paradise Coast Sports Complex. The member expressed opposition to the current multi- entity model and advocated for a single dedicated operator to manage the facility efficiently and with long-term strategic focus. 14. NEXT MEETING 14a. The next meeting of the Tourist Development Council is scheduled for July 15, 2025 15. ADJOURNED There being no further business, the meeting was adjourned. 8 COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL _________________________________________ Chairman Chris Hall The Minutes were approved by____________________________________ Chairman Chris Hall as presented___________________ or amended____________________