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Agenda 04/22/2025 Item #16C 54/22/2025 Item # 16.C.5 ID# 2024-2216 The addition of seven field staff meets the Infrastructure and Asset Management Strategic Plan Objective to optimize the useful life of public utility infrastructure through proper planning and preventative maintenance. FISCAL IMPACT: The proposed addition of seven FTEs including associated equipment and seven vehicles will have an impact of approximately $1,177,000 or 0.4% of the total budget of fund 4008. Funds are available in the Water-Sewer District Operating Fund (4008). Cost containment in Water Distribution, Wastewater Collections and Meter Operations fund center(s) will accommodate the additional costs without impacting current user rates. Implementation will require realigning existing budgets. Accordingly, budget amendments will be processed as needed. GROWTH MANAGEMENT IMPACT: This initiative supports the current Growth Management Plan standards to ensure the adequacy and availability of viable public facilities and the ability to remain in compliance with all regulatory programs. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for Board approval. —SRT RECOMMENDATIONS: Recommendation that the Board of County Commissioners, as ex-officio the Governing Board of the Collier County Water-Sewer District (“CCWSD”), approve the addition of seven Full Time Equivalent (“FTE”) in the Public Utilities Department, including seven vehicles and associated equipment based on cumulative asset acquisitions as approved in the CCWSD Operations Resourcing Strategic Plan, and authorize the associated Budget Amendments. PREPARED BY: Joseph Bellone, Director, Utilities Finance Howard Brogden, Director, Water Robert VonHolle, Director, Wastewater ATTACHMENTS: 1. CCWSD Operations Resourcing Strategic Plan - Exec Sum 2. CCWSD Operations Resourcing Strategic Plan - Prod Comm Page 3221 of 6355 11/10/2020 EXECUTIVE SUMMARY Recommendation to approve future Full Time Equivalent (FTE) positions in the Public Utilities Department at time of asset conveyance based on cumulative asset acquisitions, add 8 FTEs, convert 25 existing contractual labor resources to FTEs, and authorize associated budget amendments. OBJECTIVE: To ensure the Collier County Water - Sewer District (CCWSD) has sufficient permanent labor resources to perform permanent and ongoing demand and compliance driven, public health and safety related essential services as reviewed and approved by the Productivity Committee. CONSIDERATIONS: Productivity Committee reviewed and approved the recommendation including methodology as presented herein. CCWSD operations are compliance driven for public health and safety. Its infrastructure asset base, and associated labor needs, grow with each Board approved utility conveyance. However, the number of FTE resources to meet the maintenance, repair, and compliance needs of the additional conveyed assets is not adjusted at the same time as the increase in asset management and liability is incurred. Staff developed an operations resourcing strategic plan for the CCWSD to address this discrepancy and reviewed it with the Productivity Committee on October 8, 2020. The Productivity Committee voted unanimously to recommend the plan for approval by the Board of County Commissioners. Staff took a data driven approach to developing this strategy. Staff analyzed data collected in CityWorks, the enterprise asset management system, and used the findings to identify manpower drivers and develop formulas that estimate wrench time and by extension FTEs needed to maintain, repair, and perform compliance work on conveyed water and wastewater assets. The calculations which underpin the strategy are based on average available hours, task time percentages, and, specifically, work hours needed on conveyed assets with the highest manpower demand and proportional representation, per mile of water main or wastewater gravity main, for the remaining assets. This results in quantifiable FTE needs with supporting details by work type. Using this information, the CCWSD proposes three actions to bring permanent labor resources into alignment with the maintenance, repair, and compliance work needs of the existing infrastructure asset base and keep it aligned in the future. Request additional operations FTEs at time of asset conveyance based on the cumulative work needs of the conveyed assets Add 8 FTEs to align with the work needs of the existing asset base Convert 25 existing contractual labor resources that currently perform permanent operations work to permanent FTEs According to CityWorks data, CCWSD operations labor resources, including contractual labor, are currently operating at an 8 FTE deficit. Asset acquisition conveyances recorded from FY 2018 through FY 2020 indicate the largest growth in hours needed to support assets occurred in the work types below. Page 3222 of 6355 11/10/2020 Work Type Hours FTEs Work Type Hours FTEs Distribution 7,402.69 3.68 WW Collections 5,353.17 2.66 Meter Operations 4,456.31 2.21 Irrigation Quality - 0.00 Wellfield 249.61 0.12 WW Power Systems 409.25 0.20 Water Power Systems 92.45 0.05 Total 12,201.05 6.06 Total 5,762.42 2.86 Total FTE Needs 17,963.47 8.93 Total Hour Needs 8 FTEs are requested to bring the CCWSD permanent operations labor resources into alignment with the work needs of the existing asset base - 4 in Water Distribution, 2 in Wastewater Collections, and 2 in Meter Operations. The cost to add 8 FTE positions in FY 2021 is approximately $448,000 plus a one- time investment in equipment of $476,000 for a total of $924,000. The CCWSD workforce includes 25 contractual labor resources that are performing permanent operations work. Twenty perform work to operate, repair, and maintain compliance on the water and wastewater infrastructure. Four operate the water and wastewater plant systems. One assembles cross connection control devices for installation on the water infrastructure. Contractual labor resources are inherently transitory and often have higher turnover which results in lost productivity when positions are vacant and while new workers are brought up to speed. State licensing is required to perform independent work on the potable water system and certifications are strongly preferred and written into job descriptions for wastewater. Due to the inability to find contractual labor resources with these licenses / certifications, these labor resources must work with FTEs instead of performing independent work on the systems. Conversion of the contractual resources to FTEs will overcome these disadvantages and ensure the CCWSD has sufficient permanent labor resources to provide permanent and ongoing demand and compliance driven essential services. Costs to convert the 25 contractual resources to FTE positions approximate $92,000 in FY 2021 and each year thereafter. FISCAL IMPACT: The proposed addition of 8 FTEs including associated equipment along with the conversion of 25 contractual labor positions to regular full-time positions will have an FY 21 fiscal impact of approximately $1,016,000 or 0.51% of the total CCWSD budget of $201.6 million. The recurring personnel cost impact will be approximately $540,000 or 0.27% of the CCWSD budget. Cost containment will accommodate the additional costs without impacting current user rates. Implementation will necessitate realigning existing budgets. Accordingly, budget amendments will be processed as required. GROWTH MANAGEMENT IMPACT: This initiative supports current Growth Management Plan standards to ensure the adequacy and availability of viable public facilities and the ability to remain in compliance with all regulatory programs. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issues, and requires majority vote for approval. -JAK RECOMMENDATION: That the Board of County Commissioners, Ex-officio the Governing Board of the Collier County Water-Sewer District, (1) authorizes the CCWSD to use the methodology outlined above to request additional FTEs based on cumulative asset acquisition at time of conveyance, (2) approves addition of 8 FTEs, (3) approves conversion of 25 contractual labor resources to FTEs and (4) authorizes budget amendments to fund the additional FTEs including associated equipment and conversions from contractual labor to FTEs. Page 3223 of 6355 11/10/2020 Prepared by: Amia Curry, Financial Operations Support Manager, Public Utilities Department ATTACHMENT(S) 1. CCWSD Operations Resourcing Strategic Plan - Productivity Committee (PDF) Page 3224 of 6355 11/10/2020 COLLIER COUNTY Board of County Commissioners Item Number: 11.F Doc ID: 13941 Item Summary: Recommendation to approve future Full Time Equivalent (FTE) positions in the Public Utilities Department at time of asset conveyance based on cumulative asset acquisitions, add 8 FTEs, convert 25 existing contractual labor resources to FTEs, and authorize associated budget amendments. (Amia Curry, Utilities Finance Operations Manager) Meeting Date: 11/10/2020 Prepared by: Title: Manager - Operations Support - PUD – Public Utilities Operations Support Name: AmiaMarie Curry 10/15/2020 10:04 AM Submitted by: Title: Division Director - Operations Support – Public Utilities Operations Support Name: Joseph Bellone 10/15/2020 10:04 AM Approved By: Review: Public Utilities Operations Support Joseph Bellone Additional Reviewer Completed 10/15/2020 10:30 AM Public Utilities Department Dan Rodriguez Additional Reviewer Completed 10/15/2020 2:36 PM Public Utilities Department Drew Cody Level 1 Division Reviewer Completed 10/15/2020 6:02 PM Public Utilities Department George Yilmaz Level 2 Division Administrator Review Completed 10/22/2020 10:14 AM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 10/22/2020 10:58 AM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 10/23/2020 2:41 PM Budget and Management Office Ed Finn Additional Reviewer Completed 11/02/2020 11:24 AM Budget and Management Office Mark Isackson Additional Reviewer Completed 11/02/2020 12:56 PM County Manager's Office Nick Casalanguida Level 4 County Manager Review Completed 11/03/2020 1:36 PM Board of County Commissioners MaryJo Brock Meeting Pending 11/10/2020 9:00 AM Page 3225 of 6355 CCWSD Operations Resourcing Strategic Plan Amia Curry Manager Financial & Operational Support Public Utilities Department Productivity Committee October 2020 Collier County | Florida Page 3226 of 6355 Challenge The Collier County Water Sewer District (CCWSD)is compliance driven for public health and safety.Its infrastructure asset base and associated labor needs grow with each Board approved utility conveyance,but the number of Full Time Equivalent (FTE)resources to meet the maintenance,repair,and compliance needs of the additional assets is not adjusted at the same time nor pace as the growth. 2 Page 3227 of 6355 Recommendations u Use asset management information and identified drivers to calculate asset maintenance,repair and compliance labor needs and bring permanent labor resources into alignment with these needs u 1 -Request additional operations FTEs based on asset acquisition at time of conveyance –1 FTE each time cumulative conveyances exceed available hours of existing FTEs u 2 –Add 8 FTEs to align with maintenance,repair,and compliance needs of existing asset base u 3 –Convert 25 existing temporary labor resources that fill permanent operations work needs to permanent FTEs 3 Page 3228 of 6355 Identified Driver -Available Hours 4Identified Driver Page 3229 of 6355 Identified Driver -Task Time 5Identified Driver Page 3230 of 6355 Identified Driver -Assets 6 u 9 asset types in Wa ter make up about 48%of the logged hours of wrench time work in the CityWorks enterprise asset management system. u 10 asset types in Wa stewater make up about 74%of the logged hours of wrench time work in CityWorks. u The Other Assets category includes 54 asset types in Wa ter and 49 in Wa stewater. Identified Driver. Page 3231 of 6355 Water Example -How Asset Conveyance Accumulation Drives Work and FTE Needs 7 u Actual assets conveyed FY18 –FY20 and FTE needs for those conveyances u CityWorks logged hours of wrench time work was used to calculate the average wrench time work per asset type. u When the work time needs of cumulative asset conveyances meet /exceed the established threshold,an FTE request will be included with the conveyance. R1 Page 3232 of 6355 Wastewater Example -How Asset Conveyance Accumulation Drives Work and FTE Needs 8 u Actual assets conveyed FY18 –FY20 and FTE needs for those conveyances u CityWorks logged hours of wrench time work was used to calculate the average wrench time work per asset type. u When the work time needs of cumulative asset conveyances meet /exceed the established threshold,an FTE request will be included with the conveyance.R1. Page 3233 of 6355 Add FTEs to Align with Needs of Existing Assets 9 u Current asset base needs 196 resources to complete required maintenance and repairs u 168 Board approved FTEs perform a portion of these tasks u 20 contract laborers fill part of the gap u 8 additional FTEs are required to meet the resource demand u Initial Equipment Costs =$476,000 u Annual personal services =$448,000 u Fiscal Impact in FY21 =$924,000 u FTE allocation based on conveyances –4 Wa ter Distribution FTEs –2 Meter Operations FTEs –2 Wa stewater Collections FTEs R2 Page 3234 of 6355 Reliance on Temporary Labor 10 u Since 2008,the CCWSD has increasingly relied on temporary labor to bridge the gap between resources needed and authorized FTEs u Te mporary labor resources do not have the licenses /certifications that permanent resources do and cannot independently perform all work tasks u Te mporary labor resources tend to turn over more frequently resulting in increased investment of time to hire and train (reduces productivity)and loss of institutional knowledge R3. Page 3235 of 6355 Convert Existing Temporary Resources to FTEs 11 u 25 temporary labor resources fill permanent operating needs including: u 20 that perform maintenance,repair,and compliance work on the water and wastewater infrastructure and systems u 4 that operate the water and wastewater plant systems u 1 that assembles backflows for installation on the water system u Existing ongoing annual costs for the 25 temporary laborers is $1.3M u Converting to FTEs will increase annual costs approximately $92,000 R3 Page 3236 of 6355 Fiscal Impact on Enterprise Fund 408 CCWSD NO IMPACT ON USER RATES 12 Page 3237 of 6355 Recommendations u Use asset management information and identified drivers to calculate asset maintenance,repair and compliance labor needs and bring permanent labor resources into alignment with these needs u 1 -Request additional operations FTEs based on asset acquisition at time of conveyance –1 FTE each time cumulative conveyances exceed available hours of existing FTEs u 2 –Add 8 FTEs to align with maintenance,repair,and compliance needs of existing asset base u 3 –Convert 25 existing Job Bank and Contract Labor resources that fill permanent operations work needs to permanent FTEs 13 Page 3238 of 6355 Thank you! 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