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PBSD MSTBU Agenda 02/12/2025PELICAN BAY SERVICES DIVISION Municipal Services Taxing & Benefit Unit NOTICE OF PUBLIC MEETING WEDNESDAY, FEBRUARY 12, 2025 THE PELICAN BAY SERVICES DIVISION BOARD WILL MEET AT 1:30 PM ON FEBRUARY 12 AT THE COMMUNITY CENTER AT PELICAN BAY, 8960 HAMMOCK OAK DRIVE, NAPLES, FLORIDA, 34108. AGENDA 1. Pledge of Allegiance 2. Roll Call 3. Agenda approval 4. Approval of 1/8/25 Regular Session meeting minutes 5. Audience comments 6. Administrator's Report a. Operations site update b. Review of the January 31 financials 7. Year 2 of the PBF Strategic Plan 8. Update on the Gulf Park Dr. & US 41 intersection 9. Water Management & Clam Bay Committee update 10. Chairman's Report a. PBSD election cycle 11. Old Business 12. New Business/Miscellaneous Correspondence 13. Adjournment *indicates possible action items ANY PERSON WISHING TO SPEAK ON AN AGENDA ITEM WILL RECEIVE UP TO THREE (3) MINUTES PER ITEM TO ADDRESS THE BOARD. THE BOARD WILL SOLICIT PUBLIC COMMENTS ON SUBJECTS NOT ON THIS AGENDA AND ANY PERSON WISHING TO SPEAK WILL RECEIVE UP TO THREE (3) MINUTES. THE BOARD ENCOURAGES YOU TO SUBMIT YOUR COMMENTS IN WRITING IN ADVANCE OF THE MEETING. ANY PERSON WHO DECIDES TO APPEAL A DECISION OF THIS BOARD WILL NEED A RECORD OF THE PROCEEDING PERTAINING THERETO, AND THEREFORE MAY NEED TO ENSURE. THAT A VERBATIM RECORD IS MADE, WHICH INCLUDES THE TESTIMONY AND EVIDENCE UPON WHICH THE APPEAL IS TO BE BASED. IF YOU ARE A PERSON WITH A DISABILITY WHO NEEDS AN ACCOMMODATION IN ORDER TO PARTICIPATE IN THIS MEETING YOU ARE ENTITLED TO THE PROVISION OF CERTAIN ASSISTANCE, PLEASE CONTACT THE PELICAN BAY SERVICES DIVISION AT (239) 252-1355. 2/3/2025 3:0VeMe 403 of 967 PELICAN BAY SERVICES DIVISION BOARD REGULAR SESSION JANUARY 8, 2025 The Pelican Bay Services Division Board met on Wednesday, January 8, 2025, at 1:30 p.m. at the Community Center at Pelican Bay, 8960 Hammock Oak Drive, Naples, Florida 34108. In attendance were: Pelican Bay Services Division Board Michael Fogg, Chairman Joe Chicurel, Vice -Chairman Jack Cullen (absent) Jacob Damouni Mark Ferland (absent) Peter Griffith Pelican Bay Services Division Staff Neil Dorrill, Administrator Dawn Brewer, Ops. Support Spec. 11 Chad Coleman, Deputy Director Darren Duprey, Supervisor ---- Field I Also Present Tony D'Errico, Pelican Bay Foundation Susan Hamilton Brad Hildebrandt Michael Rodburg Greg Stone Rick Swider Michael Weir Dave Greenfield, Supervisor - Field II Karin Herrmann, Project Manager I Lisa Jacob, Project Manager 11 Barbara Shea, Admin. Support Spec. 11 APPROVED AGENDA (AS PRESENTED) 1. Pledge of Allegiance 2. Roll Call 3. Agenda approval 4. Approval of 12/11/24 Regular Session meeting minutes 5. Audience comments 6. Administrator's Report a. Review of the December 31 financials 7. Water Management and Clam Bay Committee Report 8. Chairman's Report a. PBSD election cycle (application window Dec. 10 — Jan. 7) 9. Old Business 10. New Business/Miscellaneous Correspondence 11. Adjournment ROLL CALL Mr. Cullen and Mr. Ferland were absent and a quorum was established. AL Ms. Hamilton motioned, Mr. Griffith seconded to approve the agenda as presented. The motion carried unanimously. 1 Page 404 of 967 Pelican Bay Services Division Board Regular Session January 8, 2025 ULAR SESSION MEETING Ms. Hamilton motioned, Mr. Griffith seconded to approve the 12/11/2024 regular session meetinE minutes as amended. The motion carried unanimously. AUDIENCE COMMENTS Ms. Cindy Polke questioned whether our 2025 Clam Pass dredge project will include dredging sand from further back (more eastward) than we have done in the past. Mr. Rodburg responded that he will discuss this as part of his committee report. WATER MANAGEMENT AND CLAM BAY COMMITTEE REPORT Mr. Rodburg provided a report on the Jan. 7 Water Management & Clam Bay Committee meeting which included the following. • The committee meeting was well -attended and had good discussion. The committee and attendees were brought up to date on PBSD projects and 2025 goals and objectives. • As a result of Hurricane Milton, the Bay Colony dune swale drainage facility was essentially "wiped out" as the storm deposited a huge amount of sand into the swale. Since the storm, sand has been removed from the swale, sidewalls have been re -sloped, and a coconut fiber mat will be installed for stabilization. A March meeting with the SFWMD has been scheduled to discuss what swale improvements would be possible, including whether hardening this structure would be allowable. • A bathymetric survey of Clam Pass is scheduled for this month, which will provide us with the parameters for a possible dredge project. The survey will include Sections A, B, and C, and a few additional areas in Outer Clam Bay. The project contractor will determine whether to use a hydraulic or a mechanical dredge. If a dredge is warranted, staff hopes to complete the project before turtle nesting season. Mr. Coleman noted that the survey includes additional areas as part of the permit renewal process. Mr. Dorrill commented that the survey will include an area just north of the kayaking launch area, south of Clam Pass. He noted that the survey report is expected in mid -February and if a dredge project is warranted, the project would be put out to bid in March and hopefully a pre -construction conference would be held prior to May. • The PBSD endorses a 2026 permit renewal identical to our existing permit which includes previously approved attached modifications. We may request future modifications, after the new permit is issued. Mr. Coleman noted that the new permit will be good for 15 years. • On March 4, the Board of County Commissioners will hold a workshop on the Clam Bay NRPA. Mr. Dorrill commented that as soon as a workshop agenda index is available, he will provide it to the board. • The PBSD has limited general responsibilities with respect to Clam Bay. Our responsibilities are dictated to us by the County, our permits, and the Clam Bay Management Plan, and include monitoring and ensuring that tidal ratios remain at an acceptable level, ensuring that flow is maintained within the system for the benefit of the mangrove forest, and preserving the coastline. • The negative consequences of the sand intrusion from Hurricanes Helene and Milton, including taking out the dunes and large area of vegetation, are being addressed. We are working on removing as much sand as possible, and returning it back to beach areas. Also, mangrove roots have been exposed along the offshore PB beach, during low tide. We will be unable to install 2 Page 405 of 967 Pelican Bay Services Division Board Regular Session January 8, 2025 any new mangroves as our consultants have advised us that they would not survive. Suggested replacements for areas of dead mangroves include sea grapes, sea oats, and other specialized coastal vegetation. A Florida statute specifies approved sand mines to be used as a source of sand for all Florida beach renourishment projects. However, Fort Myers Beach is attempting to utilize offshore sand for their beach renourishment project which has resulted in some negative unexpected results. Mr. Coleman commented that the County has started a beach renourishment in the Moorings area of the County and will work on other beaches in the south end of the County during this fiscal year; the north beaches near Vanderbilt Beach will likely be addressed next year. In order to address mangroves south of Clam Pass (part of the NRPA) which are not doing well, we are looking at installing hand -dug channels in this area. The committee agreed to request that the PBSD Board Chairman separates the Water Management & Clam Bay Committee into two separate committees as they existed prior to 2024. + Although the 2023 Clam Bay Water Quality Report contains data which shows that Clam. Bay is considered impaired with respect to phosphorus and nitrogen, we are seeing no negative trend over recent years. Sources of these nutrients include grass clippings, pool water, County reuse water, and other unwanted inputs. The PBSD has no policing power. The PBSD will continue to place educational articles in the PB Post and continue to collect and monitor nutrient levels. • Staff is working on a number of pipe repair projects. Staff has been informed by our contractor that his inspection of a failing pipe in Georgetown shows that the pipe is not broken, and instead, is full of debris. Not having to replace this pipe will be a cost savings to the PBSD. • The PBF may develop plans to alter the shoreline of the Community Center lake. As part of the PBF pickleball project, their permit requires the PBF to complete some shoreline remediation of the Community Park lake (the PBSD will not be involved in this work). • Mr. Coleman and Mr. Swider attended the December PBF Resiliency Committee meeting. Mr. Swider reported that the PBF is now focused on short-term protections of the beach and tennis facilities. • The berm was designed to control flow of freshwater into Clam Bay for preservation of the mangroves. Thoughts have been expressed that perhaps it could also function as a surge protection system. ADDITIONAL AUDIENCE COMMENTS Ms. Polke questioned whether Pelican Bay has considered raising money internally within Pelican Bay to pay for beach rcnourishment and Clam Pass dredging projects. She also questioned whether there is any discussion of planting palm trees in the front of PB properties. Mr. Fogg commented that the PBSD pays for sand as part of any beach renourishment project from Clam Pass to %2 mile south of Vanderbilt Beach, as recommended by the County's beach width survey. He noted that we focus on renourishing the beach in front of our north and south beach facilities. Mr. Fogg commented that a recent permit modification now allows us to place sand, dredged from Clam Pass, further north than was permissible in the past. Mr. Rodburg commented that Dr. Dabees emphasized that our PB beaches are now wider than in some years past, and that as a result of the 2024 hurricane surge which wiped out the dune, we will need to look at working on dune line restoration and re- 3 Page 406 of 967 Pelican. Bay Services Division Board Regular Session January 8, 2025 establishing coastal vegetation. Mr. Fogg also commented, in response to Ms. Polke, that although the PBSD manages Clam Pass dredge projects, the County's tourist tax fund pays for these projects. Mr. Bill McCormick questioned what the timing is for studying the possibility of hardening the Bay Colony dune swale. He commented on sand which is seven feet above the swale on each side, causing sand to re-enter the swale from the sides, with slopes as much as 45 degrees. Mr. Coleman commented that the first step is to discuss hardening the swale with the SFWMD at our scheduled meeting on March 18, to determine whether a permit for this potential project would be approved by this agency. He suggested that the condo buildings along the dune swale need to build out/clean out their connecting pipes to the swale. Mr. Coleman commented that he will direct our contractor to work on reducing the slide slopes of the dune swale. Mr. McCormick questioned what the cost is to clean out the dune swale. Mr. Coleman commented that although the project cost is approximately $700,000, we are expecting FEMA reimbursement. He noted that we are researching the possibility of FEMA reimbursement for a more permanent solution. ADMINISTRATOR'S REPORT PROJECT UPDATES Mr. Dorrill commented that a project summary was included in the agenda packet. He provided highlights of our ongoing projects as follows. • The framing contractor for our Operations and Maintenance Facility project is nearing completion of this phase of work. This will be followed by the electric, plumbing, and grading associated with the site plan. We are aware of a conflict between an existing FPL transformer which is at grade, and one of the outbuildings; the relocation and replacement of the transformer will be coordinated. • The sidewalk project is essentially unchanged from last month. A stop work order was issued when the board approved the change order prior to Thanksgiving, to enable us not to incur additional costs for general overhead conditions. The Clerk's Finance Dept. is waiting on additional documentation from the contractor, which had been expected before Christmas. As soon as it is received, the Clerk will process the outstanding payment and will then advise us to remobilize to finish two task orders and some punch out work to satisfy the County's Right - of -Way Permitting Dept. • The Pelican Bay Beach project to reclaim/harvest sand that was pushed inland and underneath the two PBF restaurant amenities has been completed. Mr. Coleman will now redirect this contractor to additional areas. In some areas, sand was pushed in as much as 300 feet, with a depth of several feet. Dr. Dabees has pointed out that the cost of our reclaiming and replacing sand is approximately $10/yard while beach renourishment sand with delivery and placement in comparison is approximately $100/yard. This behooves us to harvest as much sand as possible. Mr. Coleman commented that the cost of this additional sand reclamation project is $130,000 with an expected mobilization in February. An article on our sand harvesting work will be provided to the PBF's "Today in the Bay" e-blast. Dr. Dabees has indicated that PBF beach widths are unchanged from pre -hurricane conditions, although we have lost several feet of elevation, which has caused exposed mangrove roots at low tide in offshore areas. REVIEW OF THE DECEMBER 31 FINANCIALS Mr. Doi -rill reviewed the Dec. 31 financial statements and discussed highlights including, (1) $14.1 million in combined cash on hand, of which $G million is in our general operating fund and $5 4 Page 407 of 967 Pelican Bay Services Division Board Regular Session January 8, 2025 million is encumbered for our capital projects, (2) $1.5 million in County required reserves, and (3) $3.23 million in December assessments received, resulting in total year-to-date assessments received of $4.5 million or 85% of budget. Mr. Fogg commented that approximately $800,000 of our contingency and disaster reserve funds has been transferred out to a designated "FEMA hurricane reimbursement" County fund to be used for Hurricane Helene and Milton expenses, which hopefully will be reimbursed by FEMA. He noted that we must re-establish these reserves in the next budget cycle. Mr. Fogg commented that we are repaying $375,000 of our loan this year, and requested that $125,000 be paid back in April, and $250,000 be paid back at the end of the fiscal year. CHAIRMAN'S REPORT PBSD ELECTION CYCLE Mr. Fogg commented that the 2025 PBSD Board election cycle is underway and that the application period has closed. He noted that we have five applicants for four residential openings, and read the names of the applicants. Mr. Fogg commented that we will ask each applicant to provide a resume to be included in a PB Post article on the PBSD election. He noted that voting will occur from Feb. 5 to Mar. 7. Mr. Fogg commented that for the last PBSD election our applicants were asked to participate in an election forum, which was organized by the PBF as part of their board election forum. OLD BUSINESS Mr. Coleman reported that as a result of a staff request, FHP will increase their police patrols on US 41 in the Pelican Bay area. He noted that CCSO was not willing to increase police patrols on US41 as part of our "additional police patrols in Pelican Bay" agreement. Mr. Coleman commented that we will be able to share a monthly report of CCSO activity including traffic stops and citations given during the "extra patrols" time periods. Mr. Fogg commented that the PBPOA is sponsoring a public meeting with a representative of FDOT to discuss the US41 and Gulf Park Dr. intersection including the option of a traffic light. Mr. Stone questioned what can be done to address the offshore exposed mangrove stumps, especially along the beach near the Marker 36 facility. He emphasized the need to reduce the risk of injury and increase safety. Mr. Coleman commented that he will direct Earth Tech to address the stumps near the restaurants; but cautioned that removal of the stumps will result in the loss of beach stabilization. Mr. Tony D'Errico commented that although we have seen an improvement, he continues to hear residents express safety concerns over the stumps. Mr. Damouni commented that he has heard similar comments from hotel guests. Mr. Coleman commented that Earth Tech is unable to mobilize any sooner than mid -February; and therefore, he will explore the feasibility of renting an excavator and having staff work on the stumps. The meeting was ad.iourned at 2:49 Michael Fogg, Chairman Minutes approved [] as presented OR L...._.__] as amended ON [ ] date 5 Page 408 of 967 Agenda Item #6 Page 1 of 1 Pelican Bay Services Division Project Tracking Summary 2/5/2025 PBSD New Maintenance Facilities (Project 50211) The main building is progressing and currently, the Contractor is framing and installing windows, and starting to construct drainage facilities for the site. FPL is scheduling for the transformer to be relocated to avoid future conflicts for maintenance. Sidewalk Improvements (Project 50212) The Contractor is currently under a "Stop Work Order". Change Order No. 2 was approved by the Board of County Commissioners on 11/12/2024, Staff requested the Contractor's schedule to resume work, and are awaiting a response. Clam Pass A survey was conducted during the first week of February that will be used to determine the condition of the Pass. This data will also be used to start the renewal of the U.S. Army Corps of Engineers and Florida Department of Environmental Protection Joint Coastal Permit renewal for maintenance dredging of Clam Pass. Bay Colony Beach Dune Swale As a result of Helene (September 26) and Milton (October 9), the dune Swale was inundated with an enormous volume of sand that obstructed positive drainage of the entire Swale. Earth Tech Environmental and McLeran Enterprises have been working to remove the sand to restore drainage since October 10. Earth Tech Enterprises assisted with knocking down the large piles of swale sand and grading the beach adjacent to the condominiums and mansions. On 12/30/2024, Shenandoah vacuumed and cleaned the pipes located within the drainage easement that immediately discharge into the Swale. Earth Tech has started to install coconut fiber along the banks for stabilization. Pelican Bay Beach As a result of Helene and Milton, an enormous volume of sand was pushed onshore. Earth Tech Enterprises extracted the sand from behind both North and South beach facilities to repair and grade the beach in front of these structures. Earth Tech Enterprises will return to do the same between Reference Markers 36 and 40 (the stretch between the north and south beach facilities). Following sand placement, hearty, nature -based plantings for dune restoration will begin. Page 409 of 967 PELICAN BAY BALANCE SHEET Jan 31, 2025 (UNAUDITED) PeBcan Bay Landscape, Pelican Bay Street Safety, lake & Beach Clam Bay Capital Assessment Financed Capital Operating Fund lighting Projects Projects Funded Activities Projects OLD FUND NUMBER 109 779 322 320 323 100700000D 1*118DOCK)GO 3041000DOO 30400000DO Total 30420000M TOTAL ASSETS Cash and investments 5,650,788.95 550,040.54 6,545,432.37 278,187.18 13,024,449,04 912,088,26 13,936,53730 Interest receivable _ - _ _ Trade receivable, net ROU Lease Receivable -Current Due from other Funds _ Due from other governments 840.08 - 29,760.60 - 30,600.68 - 30,600.68 Total assets 5,651,629.03 550,040.54 6,575,192.97 278,187.18 13,055,049.72 912,098.26 13,967,137.98 LIABILITIES AND FUND BALANCE Liabilities: Accounts payable 105,355.20 1,71937 831,361.30 - 938,435.87 716,401.16 1,654,837.03 Wages payable - - _ _ _ _ Retainage payable - _ Due to other Government Deferred Inflows -Leases (0,01) - - - (0.01) Commercial Paper Loan - 5,500,000.00 5,500,000.00 5,500,000.00 Total liabilities 105,355.19 1,119.37 6,331,361,30 - 6,438,435.86 716,401.16 7,154,837,02 Fund balances: Fund balance 5,546,273.84 548,321.17 243,831.67 278,187,18 6,fi16,613,Bfi 195,687.10 6,812,300.96 Total liabilities and fund balances 5,651,629.03 550,040.54 6,575,192.97 278,187,18 13,055,049.72 912,088.26 13,967,137,99 Fund Balance at the end ofthe period 5,546,273.84 548,321,17 243,831.67 278,187.18 195,687,10 Approved Project Financing Available to Draw _ Unspent balance of projects: Small projects under $200K - - 15,868.91 - - 50103-PBSD$Tgnage - - 258,487,23 - - 50126-Beach Renourishment - - 754,775.58 - - 50211-PBSD OPS BLD - - 2,775,398.93 - - 50212-PBSD PHI-5W - - 182,393.56 - - BD212-PBSD PH2-SW - - - - 179,774.83 50272-Streetlight Improvement - - 301,660,21 - - 51100-Clam Bay Restoration - 254,442.95 - Totalunspentba€ance of major projects - - 4,288592.48 254,442.95 179,774.83 Budgeted reserves: 991000-Reserve for contingencies 184,400.00 11,000.00 - - _ 991700-Reserve for disaster relief 700,000.00 - 992090-Reserve for sinking fund - - 9930D0-Reserve for capital outlay 17%100.00 28,900,00 - - - - 994500-Reserve forfuture construction and improvement - - - - - 998000-Reserve forcash 475,000.00 40,000.00 - Total budgeted reserves 1,488,500.00 79,90o,00 - Budgeted commitments at the end ofthe period 1,488,500,00 79,900.00 4,288,582.48 254,442.95 179,774.83 4,057,773.84 468,421.17 (4,044,750.81) 23,744.23 15,912.27 Financing Recap: Funding for current sidewalk program planned 6,500,000.00 This is the difference between Interest Funding reserved for future capital projects 3,500,000.00 earned on unspent proceeds and Financing Secured 10,000,000,01) accrued Interest paid on the borrowing. 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V M IJ m m d I � 1 o � m i K O W E N �� 'Q m o m + a 1 a v m a cm O �+ Ln Q -9 ri p V d d m x V a d✓ d d v xx v ' { N I� �^ N Y O c z I � P. - �" � u j h 4x O vqi IOiI N tOil IO/1 UOS VI Vql 101I IOII Ili r � F � rn rn m Pml FQ- � � � Page 413 of 967 \\ )\\( § ƒ\ \\\ k k \ / �z > 2 ...... # § 5 ^§] 2] } § [ § w_ \\ . $� z� 0 � �§x '§� �� cd iE -# m }��}\\� \f Page 414 9 967 ) § § ) / \ ` ® 2 \ - 5 § w \ } / \ E § § I } } § \ ) \ ka m m02Q� .■& K =# a :, - �u�r4� ;m - )3IJ� - Qt§\�- \/\ }� j /k§\\ §ƒ�` A Page 415 of 967 Agenda Item #7 Page 1 of 5 Version 21 Jan 25 Final Board Strat Plan 011625 Pelican Bay Foundation Three Year Strategic Plan: FY 2024-25 thru FY 2026-27 GOAL 1: Protect Pelican Bay's unique NATURAL ENVIRONMENT not only for today but for future generations of members. Objectives: Support PBSD's proactive and leading -edge approach to: - Prioritize the health of the mangroves, Clam Bay, and Clam Pass. Maintain the beach and manage beach renourishment from storms and erosion. Monitor and protect our unique natural habitats: Xeric Scrub Oak, Bay Colony rookery, shore birds. - Ensure the storm water surge protective capabilities of the mangrove. - Monitor lake/estuary water quality at risk from pollutants (phosphate, copper) 2. Monitor and influence regulatory issues affecting Pelican Bay at the local, state, and federal level. 3. Build on current environmental sustainability practices and programs. PROPOSED GOAL 2: Increase the resiliency of the community's physical assets, and operations, in the face of increased tropical storm/hurricane activity. Objectives 1. Establish Ad Hoc Storm Resiliency Committee comprising Staff, Board, PBSD, HOA, and community volunteers to develop a holistic community wide resiliency plan linking and coordinating Foundation, PBSD, and HOA initiatives. 2. Address Foundation's greatest hurricane/flood/wind vulnerabilities, implementing short-term solutions before the 2025 storm season, 3. Longer term, study and recommend solutions that provide enhanced damage mitigation, recovery of key assets, and electric infrastructure resilience. Page 416 of 967 Agenda Item #7 Page 2 of 5 Version 21 Jan 25 Final Board Strat Plan 011625 GOAL 3: Provide exceptional FACILITIES that deliver the amenities members want and ensure Pelican Bay's attractiveness in the market. Objectives: Along with Collier County, build and manage upgrades to Pelican Bay Community Park that delivers new pickleball and enhanced tennis court amenities for members. 2. Finalize the optimal package of amenities for the community long-term based on usage data, member feedback, competitive analysis, and industry trends. 3. Develop and begin implementation of a long-term Community Master Plan that delivers the identified amenities, with priority to design and execute renovation plans for the Community Center and Commons. 4. Maintain excellent member satisfaction with Racquet facilities. 5. Finalize a position statement on EV vehicles (cars, bikes, golf carts) and charging capability. GOAL 4: Provide excellent FOOD and BEVERAGE OPERATONS, beachside and at other activity hubs in the community,making them among our members' favorite places to socialize and dine. Objectives: w ww w • w w � . w + • w •� w • + ww ■ ■ - M 1. Broaden the reach of the restaurants, both in number of users and usage frequency, drive top -line revenue, and develop greater operating efficiencies with the goal of raising overall member satisfaction and improving financials. 2. Refine ongoing quantitative member feedback and operations tracking systems to ensure actionability. 3. Assess the need for and identify locations to add Food & Beverage services in other community activity hubs. Page 417 of 967 Agenda Item #7 Page 3 of 5 Version 21 Jan 25 Finat Board Strat Plan 011625 Ce�iT1 � Provide a comprehensive suite of ACTIVITIES and PROGRAMMING to foster a vibrant, healthy lifestyle and sense of community for members. Objectives: Support growth of Lifestyle Department to incorporate new, innovative activities and programming that meet members' needs and promote healthy living. 2. Establish a member feedback system for current and future programming. 3. Support and foster member -organized and led activities and programming. 4. Enhance activity and program coordination, support, and community awareness. GOAL 6: Consistently deliver OUTSTANDING MEMBER SERVICES that are proactive, friendiv, convenient, and cost effective. Objectives: 1. Create a workplace of choice that attracts, retains, and grows top talent. 2. Develop a Member -Centric Culture of Excellence that reflects our values and delivers a Member Experience that meets or exceeds expectations across all touchpoints. 3. Implement systematic member amenity usage and satisfaction tracking and reporting. 4. Fully integrate and maximize capabilities of the new technology system introduced in Q4 2023, inclusive of data protection. 5. Assess member communications and develop plans to ensure timely, relevant, and effective delivery across diverse media platforms. 6. Implement changes to rules and regulations related to member and guest access, identify process and system improvements that result inefficient, effective access controls and renewal processes. Page 418 of 967 Agenda Item #7 Page 4 of 5 Version 21 Jan 25 Final Board Strat Plan 011625 GOAL 7: Maintain and enhance Pelican Bay's VISUAL APPEAL, NF ASTR CTUR , and AMBIANCE of quiet beauty. Objectives: 1. Create a Landscape Master Plan establishing community wide design principles and guidelines to ensure a unified landscape aesthetic throughout Pelican Bay rights of way and common areas. Establish expectations on responsibility and enforcement among PBSD, Foundation, HOA, and Single -Family property owners 2. Initiate a long-term rebranding strategy for the community. 3. Grow partnership of Foundation and PBSD staff. Focus is a multi -year plan, based on shared understanding of Foundation/Member input, and PBSD capability/capacity for: a. Landscape: restoration and enhancement of PBSD areas of responsibility. b. Safety: pedestrian/bike, traffic, and speed management c. Infrastructure: surface water management systems improve the Gapabilities of community wide bulk media service6 by levei:agiRg +ha rnnirarf renewal PFOGess Delete as complete] Develop a POSitiOR 6tatemeRt OR F=Vyehinles (Goreo bikes, rnnlf Garts)[move to 3.5] � w w w ■ r r w battery rx cfaxvar rine-sup-aj move Page 419 of 967 Agenda Item #7 Page 5 of 6 Version 21 !an 25 Final Board Strat Plan 011625 GOAL 8: Develop and implement a forward -looking FINANCIAL STRATEGY that ensures our position as SW Florida's premier coastal community and enhances property values, while retaining our history of prudent financial management. Objectives: 1. Develop a multi -year financial plan that generates the capital and operating funds necessary to realize the Three-year Strategic Plan Goals and the long- term Community Master Plan. GOAL 9 Ensure Best Practices in Foundation Governance Policies and Management Systems are adopted, systematized to drive strategic clarity, organization efficiency, and sound financial stewardship Objectives: 1. Perform a comprehensive evaluation of Foundation Governance Structure, Processes and Management Systems across Foundation Operations; recommend improvement opportunities. Page 420 of 967 l i IL aw Agenda Hem #S Page 1 of 2 • 37 CITYPOST Y£ttoW A I DELINEATORS, SPACER AT Y OC. 6 16 CITYPOST WHITE 1J - dw DELINEATORS, SPACED AT 5. OC. FD;IT� Florida Department of Transportation Temporary Directional using Qwick Kurb Page 421 of 967 —NEW PAVEMENT 2 TREES TO BE REMOVED ®Gi Alm f � E_ FDOT� Florida Department of Transportation Permanent Directional kik l" :BETE CNANNFUZATION ULANO Feef TREE TO BE REMOVED Agenda Item #8 Page 2 of 2 Page 422 of 967 Agenda Item #9 Page 1 of 1 BAY COLONY Ci01y1r4 awiTyAsso AT oAr Board of Governors Executive Conmdaee Doug Esson January 30, 2025 President Lew Derrickson Mr. Michael J. Fogg,Chairman Dice President Pelican Bay Services Division Ni ante Collier County y Ernie Novak Treasurer Dear Mr. Fogg: .lames Wagner At Large Member As you may know, the drainage Swale which runs from behind the beach the full length of Bay Colony is Peter Kalis essential to the drainage of storm waterfrom the six (6) beachfront condominiums in Bay Colony which At Large Mentber are home to more than 400 families. Governors After the last hurricane, the Swale was completely filled with sand which prevented, among other Mark Stout things, the drainage of floodwater from the garages and property of every building. Bay Colony Shores Timothy Pinch At a recent meeting of the PBSD, Bill McCormick, a Bay Colony resident and qualified engineer, Biltmore suggested a permanent solution to the problem of the swale filling again with sand after another Anne Taranto hurricane or even heavy rains, The solution would involve installation of an approximately 6 ft. Brighton diameter aluminized corrugated steel culvert along the length of the Swale. He obtained a rough cost Greg Boll estimate from a major pipe manufacturer and determined that the cost of procuring and installing the carlysle culvert would be significantly less than PBSD spent to clearthe swale last Fall. Larry Hughes Contessa It would seem that a permanent solution is less expensive to PBSD of repeated remediation each time John Griswold the swale fills with sand. This Is a win -win for both PBSD and BayColon I am aware that PBSD staff y' The Estates are meeting with South Florida Water Management District on March 25 to review the possibility of Susan Dunphy Mansion La Palma this pipe being Ins p g prompt p p g tolled. On behalf of BCCA, I hope the Board of the PBSD will give ram t and James Kelso favorable consideration to adopting this permanent solution to the swale problem. The Margtresa Jim Shanks Sincerely, Remington Robert DondeTU �� *-':'7-��^+��. Salerno Kathleen Fabela Doug Esson, President The Strand Bay Colony Community Association Conrad Bessemer Toscana Cc: Other PBSD Board Members Dan Murphy BCCA Board Members Trieste LuAnn Giovannelli, General Manager BCCA Dan Gillis Villa La Patina Curt Edwards Vizcaya Dave Knuepfer Windsor LuAnn G, Giovannelli. CCM, CAM General Manager, COO 8700 BAY COLONY DRIVE * NAPLES FLORIDA 34108 * 239-591-2202 * WWW.BAY-COLONY.ORG Page 423 of 967 Page 424 of 967 0 � k Ji A7; ?l'y Ilt" _ ( Or 9 �ml Page 427 of 967 El L 1--, Page 428 of 967 i y � O O cd I age 429 of 967 z 11g1 r, , k l d- f �Y I � \ 1 ` M 1 L Al ." `r { f. 4 � . l i S ^w, A i e Si F t�a + } +fir k ; it i Page 433 of 967