Agenda 08/13/2024 Item #11B (ResourceX Presentation)08/13/2024
EXECUTIVE SUMMARY
Recommendation to hear a presentation regarding the Draft ResourceX Priority Based Budgeting Return on
Investment Report and provide guidance as we move toward the September public budget hearings.
______________________________________________________________________________
OBJECTIVE: To provide the Board with further discussion on the Draft ResourceX Priority Based Budgeting
Return on Investment Report.
CONSIDERATION: For FY 2025, the County employed a priority based budgeting approach with the goal of
aligning financial resources with the County’s priorities and strategic objectives. To facilitate this process, the
County contracted with ResourceX and utilized their software solution to aid in the development of the FY 2025
budget.
ResourceX provided the Board with an initial draft of the Priority Based Budgeting Return on Investment Report on
July 9, 2024, and a subsequent updated draft on July 29, 2024. The report is designed to offer the County a
comprehensive playbook to optimize resource allocation, generate new revenue, and implement solutions based on
proven results from other communities utilizing a priority-based budgeting approach.
The report groups the County’s programs into sixteen categories based on impact, cost, mandate, and reliance.
Additionally, the report provides multiple insights and opportunities for each of the included programs and real -
world case studies related to each insight.
FISCAL IMPACT: This executive summary has no immediate fiscal impact.
GROWTH MANAGEMENT IMPACT: This executive summary has no immediate growth management impact.
LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issues at this
time and requires majority vote for Board action. -JAK
RECOMMENDATION: To accept the discussion on the Draft ResourceX Priority-Based Budgeting Return on
Investment Report and provide guidance.
Prepared by: Christopher Johnson, Director - Corporate Financial and Management Services
ATTACHMENT(S)
1. [Linked] Draft Collier County FL ROI Report to BCC 7-29 (PDF)
2. [Linked] Draft Collier County FL ROI Report to BCC 7-9 (PDF)
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08/13/2024
COLLIER COUNTY
Board of County Commissioners
Item Number: 11.B
Doc ID: 29584
Item Summary: Recommendation to hear a presentation regarding the Draft ResourceX Priority Based Budgeting
Return on Investment Report and provide guidance as we move toward the September public budget hearings.
(Christopher Johnson, Director - Corporate Financial and Management Services)
Meeting Date: 08/13/2024
Prepared by:
Title: Management Analyst II – County Manager's Office
Name: Geoffrey Willig
08/06/2024 2:50 PM
Submitted by:
Title: Accountant, Senior – Office of Management and Budget
Name: Christopher Johnson
08/06/2024 2:50 PM
Approved By:
Review:
Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 08/06/2024 2:54 PM
County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 08/06/2024 3:02 PM
Office of Management and Budget Christopher Johnson OMB Reviewer Completed 08/07/2024 12:14 PM
Community & Human Services Maggie Lopez OMB Reviewer Completed 08/07/2024 3:48 PM
County Manager's Office Ed Finn Level 4 County Manager Review Completed 08/07/2024 4:13 PM
Board of County Commissioners Geoffrey Willig Meeting Pending 08/13/2024 9:00 AM
11.B
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08/13/2024
EXECUTIVE SUMMARY
Project Update For ‘Vanderbilt Beach Road Extension’ (Project 60168).
OBJECTIVE: To keep the the Board, informed on major capital improvement projects.
CONSIDERATIONS: This project extends Vanderbilt Beach Road (CR862) from Collier Boulevard (CR951) to
16th Street NE. The work includes reconstruction of the existing two-lane Massey Street, new roadway intersections
with new traffic signals at Wilson Boulevard, 8th Street NE and 16th Street NE, Big Cypress Canal relocation to
the south of the new roadway from 31st Street NW to 15th Street NW, three new roadway bridges across existing
canals, and maintenance ramps for SFWMD access.
On July 12th, 2022, the Board awarded Invitation to Bid No. 22-7976, “Project 60168 Construction Services for
Vanderbilt Beach Road Extension,” to Sacyr Construction USA, LLC., (Sacyr), in the amount of $152,999,999.91.
The ‘Construction Notice to Proceed’ was issued to Sacyr Construction USA, LLC., on September 12 th, 2022, and
marked the official start of the construction for this project. The Board approved Change Order No. 1 on March 26,
2024, which added 173 days to the original contract time. Construction is proceeding timely and within budget.
The new Big Cypress Canal, between 15th and 31st Street construction is ongoing and expected to be completed
before the end of the year. The contractor is using multiple rock hammers, excavators, and a large rock trencher to
expedite operations. Excavated material is being processed and used on site for drainage backfill and roadway
construction throughout the entire 7-mile corridor. Concrete curb & gutter is being installed from 16th Street
heading west, along with finishing baserock in preparation for asphalt.
Six crews are on site installing, backfilling, and compacting drainage pipe and structures according to FDOT
Specifications throughout the project limits including Massey Street.
Corkscrew Canal, Curry Canal, and Orange Tree Canal bridges are almost completed. Boat ramp construction is
scheduled to start this month and the contractor installed a temporary bridge crossing the existing Cypress Canal to
expedite the delivery of embankment material and minimize the use of side streets and impacts to residents.
Multiple utility crews are scheduled to continue installation of public utilities, potable and non-potable water mains,
force mains, SCADA lines, and electrical.
This item is consistent with the Collier County strategic plan objective to design and maintain an effective
transportation system to reduce traffic congestion and improve the mobility of our residents and visitors.
FISCAL IMPACT: Funds for Project No. 60168 are being provided by Impact Fees, Gas Tax and Infrastructure
Surtax.
GROWTH MANAGEMENT IMPACT: This recommendation is consistent with the Long-Range Transportation
Plan and Objective 1 of the Transportation Element of the Collier County Growth Management Plan to maintain the
major roadway system at an acceptable Level of Service.
LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issues at this
time, and requires majority vote for any Board action. -JAK
RECOMMENDATION: N/A
Prepared by: Felipe Baez, PMP, Project Manager II, Transportation Engineering Services
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08/13/2024
ATTACHMENT(S)
1. Vanderbilt Beach Road Extension Update July 2024 (PPTX)
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COLLIER COUNTY
Board of County Commissioners
Item Number: 15.B.1
Doc ID: 29374
Item Summary: Project Update For ‘Vanderbilt Beach Road Extension’ (Project 60168). (Matt Thomas, TECM
Project Manager Supervisor)
Meeting Date: 08/13/2024
Prepared by:
Title: – Transportation Engineering
Name: Kimberly Brandes
07/09/2024 2:35 PM
Submitted by:
Title: Division Director - Transportation Eng – Transportation Engineering
Name: Jay Ahmad
07/09/2024 2:35 PM
Approved By:
Review:
Transportation Management Services Department Jeanne Marcella Transportation Management Services
Department Completed 07/09/2024 3:00 PM
Transportation Engineering Matthew Thomas TMSD Reviewer Completed 07/09/2024 3:15 PM
Transportation Engineering Jay Ahmad TMSD Reviewer Completed 07/09/2024 3:37 PM
Transportation Management Services Department Trinity Scott Transportation Completed
07/22/2024 9:19 AM
Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 07/22/2024 12:38 PM
County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 07/22/2024 1:48 PM
Community & Human Services Maggie Lopez OMB Reviewer Completed 07/24/2024 9:11 AM
County Manager's Office Ed Finn Level 4 County Manager Review Completed 07/29/2024 6:10 PM
Board of County Commissioners Geoffrey Willig Meeting Pending 08/13/2024 9:00 AM
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60168 Vanderbilt Beach Rd Extension/ Surtax
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Va nderbilt Beach Road Extension
Project No. 60168 Update
Matthew Thomas, P.E
Supervisor of Project Management
Transportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 335 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Project Manager: Felipe Baez De La Cruz, PM II, CEI
Project Description: A 7-mile extension of Va nderbilt
Beach Road; 6-lane urban roadway from east of Collier
Blvd to Wilson Blvd., followed by two lanes up to 16th
St. NE.
New intersections and traffic signals on Wilson Blvd.,
8th St. NE and 16th St. NE.
Canal relocation to south of the roadway from 29th
Street N.W.to 15th Street N.W.
Improvements to existing intersecting streets including
We ber Boulevard, Massey Street and Douglas Street.
Current Phase: Construction
Construction Contractor:Sacyr Construction USA
Construction Cost: $153M ($74M Surtax)
CEI: In-house Staff
Ve rification Testing: Johnson Engineering, Inc.
$1.8M Current Status 7/09/2024:
·Cypress Canal excavation is ongoing.
·Excavating ponds, processing/delivering material, and placing for
roadway embankment at various locations within project limits.
·Installing drainage between Wilson Blvd. & Webber.
·Bridge Parapet walls and boat ramps.
4-week Look Ahead:
·Continue Cypress Canal excavation & placing roadway embankment.
·Continue storm drain Installation & video.
·Complete rip rap and construct boat ramps.
·Continue installation of Public Utilities.
60168 Vanderbilt Beach Rd Extension/ Surtax
ScheduleProject Phase
09/12/2022Construction Start
3.5 yearsConstruction Duration
03/18/2026Completion
48%Wo rk Complete
52%Time Complete
Drainage & Cypress Canal Excavation, April 2024
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Transportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 336 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Canal Excavation
3
21st Street looking east
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 337 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Ponds
4
East of 8th looking towards 16th St. NE
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 338 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Corkscrew Canal Bridge No. 034809 Orange Tree Canal Bridge No. 034810
Bridge Construction
5
Curry Canal Bridge No. 034808
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 339 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Erosion Control / Silt Fence
6
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 340 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Embankment
7
15th Street NW looking east Curry Canal looking east
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 341 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Drainage Installation
8
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 342 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Concrete Curb & Gutter
9
16th Street NE 8th Street NE
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 343 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
Questions?
10
60168 Vanderbilt Beach Rd Extension/ SurtaxTransportation Management Services Department
Transportation Engineering Division
15.B.1.a
Packet Pg. 344 Attachment: Vanderbilt Beach Road Extension Update July 2024 (29374 : Project Update For ‘Vanderbilt
1
Priority Based Budgeting
DRAFT: Return on Investment (ROI) Report
Prepared for Collier County, Florida
Prepared by Tyler Technologies
Powered by ResourceX
June 24th 2024
DRAFT REPORT
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Table of Contents
How to Use this Report ................................................................................................. 3
Executive Summary .................................................................................................... 11
Category 1: Low Impact, Low Cost, Low Mandate, Low Reliance .................................... 16
Category 2: Low Impact, Low Cost, Low Mandate, High Reliance ................................... 29
Category 3: Low Impact, Low Cost, High Mandate, Low Reliance ................................... 35
Category 4: Low Impact, Low Cost, High Mandate, High Reliance .................................. 41
Category 5: Low Impact, High Cost, Low Mandate, Low Reliance ................................... 47
Category 6: Low Impact, High Cost, Low Mandate, High Reliance .................................. 76
Category 7: Low Impact, High Cost, High Mandate, Low Reliance ................................ 105
Category 8: Low Impact, High Cost, High Mandate, High Reliance ................................ 117
Category 9: High Impact, Low Cost, Low Mandate, Low Reliance ................................. 133
Category 10: High Impact, Low Cost, Low Mandate, High Reliance............................... 138
Category 11: High Impact, Low Cost, High Mandate, Low Reliance............................... 145
Category 12: High Impact, Low Cost, High Mandate, High Reliance .............................. 148
Category 13: High Impact, High Cost, Low Mandate, Low Reliance............................... 168
Category 14: High Impact, High Cost, Low Mandate, High Reliance .............................. 195
Category 15: High Impact, High Cost, High Mandate, Low Reliance .............................. 242
Category 16: High Impact, High Cost, High Mandate, High Reliance ............................. 285
Conclusion: Priority Based Budgeting in Action ....................................................... 340
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Author’s notes:
This report contains program cost summary level data current as of July 2024. As program
cost data updates become available, ResourceX will provide periodic report updates that
could include new programs, updated program costs, and updated program insights . The
design of the ROI report is to be a “living document” in that program -level detail should be
updated at least on an annual or semi-annual basis (just as the program insights will be
updated automatically within the Priority Based Budgeting software).
Similarly, program insight recommendations and case studies should be updated at least
on an annual basis to ensure that the insights are directly relevant to the County’s
programs, and that case study examples for implementation are on target and modern.
As recommendations from the ROI Report are implemented, they become budgeted
actions and as such should be removed from consideration as program insights. Should
any particular program insights not be acted upon, they may be preserved for future
consideration, or removed from future consideration. This maintains the spirit and design
of the ROI Report as a living document.
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How to Use this Report
This report serves as a comprehensive playbook, providing a variety of options for Collier
County to save money, reallocate resources, generate new resources, and implement proven
solutions from other program and priority-based budgeting communities. By following this
guide, you can ensure that county resources are used effectively, optimizing the quality of life for
residents while being fiscally responsible.
Understanding the Playbook
Every program offered by the county has been scored and cataloged. Each program's cost,
funding sources, and revenue have been determined, and programs have been scored based on
county priorities and basic attributes. ResourceX has grouped similarly scoring programs into
categories based on the priority-based budgeting blueprint. These categories highlight specific
characteristics that lend themselves to partnership opportunities, cost-cutting, efficiencies, and
revenue generation, offering win-win solutions for county leadership and residents.
Here is a visual representation of the priority-based budgeting blueprint, identifying the key
opportunities to free up and reallocate resources, as well as generate new resources:
Priority Based Budgeting (PBB) is a toolset, a framework for evaluating options and
alternatives with respect to resource allocation decisions, and fundamentally a means to
achieve a solution to a particular challenge. The challenge is that most organizati ons have
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new programs and services they wish to launch, in order to create a brighter future for their
communities, but they don't have the people or the money to launch these new services.
At the same time, for many, the cost of providing current services continue s to increase,
putting additional strain on the resources available to achieve the Results that matter most
to their citizens. Applying PBB, organizations discover solutions to optimize their current
resources, and explore opportunities to attain new resou rces in order to successfully
launch the new programs and bolster the highest priority programs required to create the
best future they can.
The challenge is one of resource scarcity, for which there are two primary means to create
an abundance of resources and overcome the problem. Conceivably, the organization can
either change the way it spends or allocates the current resource base it is pr ovided,
and/or it can devise of new ways to bring additional resources into it's possession. To solve
resource scarcity, both of these levers aim to create new resources, with which the
organization can fuel the programs it desires to launch.
• Free up, and re-allocate current resources - this approach focuses on the
"expense" side of the equation, exploring opportunities to rethink how current
resources are being spent. Presumably, one-hundred percent of an organization's
budget is the maximum potential of the solutions in this realm of opportunity.
• Generate new revenue - this approach focuses on the "revenue" side of the
equation, determining opportunities to bring new re- sources into the organization
that weren't previously collected.
In consideration of opportunities to free up, and re-allocate an organization's current
resources, there are three substantial types of alternative solutions, representing new
ways to approach the way that current programs are funded. The goal in using thi s lens is
to consider how resources currently devoted to the offering of certain services can be
freed, in order to be re-allocated towards the provision of the new services (or service
enhancements) that the organization needs to fund.
Free up and reallocate resources
Sourcing
By leveraging other potential providers of services in the community, the organization is
looking for ways to ensure that the service can still be provided, but perhaps with fewer of
the organization's resources. Other partner service providers could come from the public
sector (other local government entities like cities or counties, special districts, school
districts or even higher levels of government operating in the region), non -profit or non-
governmental agencies (chambers of commerce, united way, boys and girls clubs, food
6
banks, religiously affiliated or other volunteer agencies), or private sector businesses are
all potential partners to consider.
Options for sourcing a program could include partnering with another entity whereby the
workload is shared and distributed allowing re- sources to be freed up, or sourcing the
workload entirely to the partner organization allowing one-hundred percent of the
resources pre- viously allocated to the service to be re-allocated. The organization should
ask itself: "if there is another organization who can provide this service to our standards, is
it appropriate to leverage their efforts and their resources, in o rder that our resources be
freed up and re-allocated towards the services we need to start?"
• Can we leverage partners, or source services with public/private providers, in order
to free up our resources?
• Focus on the "irreducible core" - the services provided by the organization that it is
uniquely qualified to provide, that no other organization is capable of providing.
Efficiencies
Efficiency can be defined as the ability to achieve the same outcome, with less resources
invested in the services to achieve that outcome. Technology, as an example, could be
applied to the way that a service is provided, in order to lessen the demand on human
resources (if it saves somebody time), or non -personnel resources (if it reduces the need
to purchase materials, goods or services). If the cost of the technology solution deployed
(one-time cost of investment, and the ongoing cost of support and mai ntenance) is less
than the costs of the resources it has freed. The organization should ask itself: "can we find
ways to provide the service successfully, while lessening costs for resources by applying a
technology solution, re-organizing how this service is provided to use less resources,
seeking volunteerism, or other approaches, in order that our resources be freed up and re -
allocated towards the services we need to start?"
• Can we apply technology to automate or free up human resources?
• Can we augment service delivery with volunteers?
Service Levels
Ultimately, it may be determined that current service levels can be lessened, or
eliminated, if they are of relatively lesser or little impact on the community. Programs that
scored low overall in the PBB framework may lend themselves well to the opportuni ty to
simply do less of them, thereby freeing up the resources previously allocated to support
their provision. In general, organizations are encouraged to pursue low -ranking (Quartile 4)
programs that are not recovering their costs already through program revenues (for which
fees for services, or grants are not attainable, see next section), and for which out -sourcing
isn't an option nor the opportunity to provide the program more efficiently - if none of these
alternative options present themselves, the o rganization should ask itself: "would it be a
more wise and optimal use of our resources to do less of a service, or none at all, in order
that our resources be freed up and re-allocated towards the services we need to start?"
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• For programs less aligned with Results, can we reduce service levels, and free up
resources?
• Or, can we eliminate services to free resources?
Generate new revenues
Fees and Charges
The priority-based budgeting process identifies programs along with their associated
costs. It also documents any program revenues, including fees for services, grants, or
assessments that are specifically charged to recoup the cost of offering that servic e. The
evaluation criteria allows the local government to identify which programs have some form
of full or partial cost recovery and to what level. This information allows communities to
not waste time in budget reduction conversations by considering prog rams that already
experience a substantial level of cost recovery. Reducing or eliminating such programs
may successfully reduce expenditures but the revenues also disappear, and the
community is back to square one in terms of balancing the budget.
Having the detailed information at the program level in priority -based budgeting allows for
a variety of rich conversations among policymakers with such questions as: Are we
covering the full cost of the program with the fee being charged and if not, why n ot? Is it
appropriate to charge fees for certain programs? If the fee revenue decreases or the grant
funding disappears, should we continue to fund that program at the same level as before?
For programs identified by the process as a low priority, budget discussions can explore
several options. Where cost recoupment is appropriate, it seems reasonable to look at
fees for services in order to continue offering these programs. Where a local government
knows a low-priority program is at best self -imposed and that there are private businesses
offering a similar service, wouldn't it be obvious to strongly consider charging the end user
the program's full cost, including administrative and overhead costs, in order for the
program to continue to be offered?
Some communities have also identified how broad a constituency each program serves,
differentiating between those that benefit the entire community versus those that benefit
only a small constituency. For these programs, especially ones that don't advance the
community's goals, shouldn't the local government at least discuss charging the small
group of users for the service instead of funding it with general tax dollars paid by the entire
community.
In-sourcing, Grant Funding
While the opportunity to fully recover grant support from outside agencies commensurate
with the true cost of doing business is sufficiently covered in the "Fees and Charges"
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section, we can expand the concept to consider all potential revenue sources that could
be generated by looking for opportunities to partner to provide services. Adjoining cities,
counties, school districts, and special districts can consider merging, regi onalizing or
consolidating such services as fleet maintenance, information technology, facility
maintenance, bomb squads, K-9 units, dispatch, internal audit, recreation programs, and
building inspections to name a few. Partnering with civic organizations to provide after-
school programs, welfare programs, and senior programs, as well as sponsoring parades,
festivals, fireworks, movies in the park, and other events that bring the community together
also provide ways to conserve limited resources without sac rificing programs.
As your organization contemplates in -sourcing a program, providing a consolidated service
solution, it should also receive the revenue commensurate with the cost of providing such
services. Often these are truly win-win solutions, as the agency "out-sourcing" it's services
into your consolidated delivery model will too find cost savings. The key to the opportunity
here is that the consolidated provision of services can be less expensive in total, as
redundancies are minimized or eliminated across the multiple jurisdictions.
Taxes and Rates
Last resort. Do we have no options left besides raising additional revenue from tax and rate
payers?
Chapters of the Report
To further assist you in utilizing this playbook effectively, the report is divided into 16
chapters, each focusing on different program categories. Here’s a brief summary of each
chapter:
1. Category 1: Low Impact, Low Cost, Low Mandate, Low Reliance
Opportunities to leverage partnerships and reallocate resources efficiently, with a
focus on optimizing low-impact services.
2. Category 2: Low Impact, Low Cost, Low Mandate, High Reliance
Strategies for spinning off programs to non -profits or private businesses to maintain
service levels while reducing government burden.
3. Category 3: Low Impact, Low Cost, High Mandate, Low Reliance
Focus on meeting minimum compliance with mandates while exploring cost
recovery options.
4. Category 4: Low Impact, Low Cost, High Mandate, High Reliance
Balancing mandate requirements and community expectations with limited
resources through cost recovery and efficiency.
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5. Category 5: Low Impact, High Cost, Low Mandate, Low Reliance
Prime opportunities for cost recovery and efficiency improvements through in -
sourcing and partnerships.
6. Category 6: Low Impact, High Cost, Low Mandate, High Reliance
Evaluating service necessity and exploring partnerships or cost -sharing
mechanisms to manage high costs.
7. Category 7: Low Impact, High Cost, High Mandate, Low Reliance
Efficiently meeting mandate requirements while minimizing financial burden
through strategic adjustments and partnerships.
8. Category 8: Low Impact, High Cost, High Mandate, High Reliance
Managing high-cost, mandated services with high community reliance through cost
recovery and efficiency improvements.
9. Category 9: High Impact, Low Cost, Low Mandate, Low Reliance
Enhancing significant impact programs at low cost through targeted investments
and strategic partnerships.
10. Category 10: High Impact, Low Cost, Low Mandate, High Reliance
Increasing the effectiveness of high-impact, low-cost programs with high
community reliance through partnerships and additional funding.
11. Category 11: High Impact, Low Cost, High Mandate, Low Reliance
Ensuring compliance with mandates while maximizing community impact through
cost-effective strategies and partnerships.
12. Category 12: High Impact, Low Cost, High Mandate, High Reliance
Maintaining and enhancing critical, high-impact, low-cost services to meet
community needs and mandate requirements.
13. Category 13: High Impact, High Cost, Low Mandate, Low Reliance
Managing high-cost, impactful services through cost-sharing, partnerships, and
cost recovery mechanisms.
14. Category 14: High Impact, High Cost, Low Mandate, High Reliance
Focusing on cost management and sustainability for high -cost, high-impact
services with high community reliance.
15. Category 15: High Impact, High Cost, High Mandate, Low Reliance
Strategically managing high -cost, mandated services through partnerships and
cost-saving opportunities.
16. Category 16: High Impact, High Cost, High Mandate, High Reliance
Ensuring the sustainability of critical, high -cost, high-impact services through cost
recovery, efficiency improvements, and strategic investments.
This playbook is your tool for navigating the complexities of county budgeting, ensuring
that every decision made is aligned with community priorities and delivers the highest
value for taxpayer dollars, while fundamentally opening up options for using resources in a
new way.
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Executive Summary
Introduction
The Priority Based Budgeting (PBB) Return on Investment (ROI) Report prepared for Collier
County, Florida, by Tyler Technologies and powered by ResourceX, offers a comprehensive
playbook designed to optimize resource allocation, generate new revenue, and implement
proven solutions from other PBB communities. The report aims to ensure effective use of
county resources, enhance the quality of life for residents, and maintain fiscal
responsibility.
Understanding the Playbook
This report categorizes every county program based on cost, funding sources, revenue,
and alignment with county priorities. Programs are grouped into categories to highlight
opportunities for partnerships, cost-cutting, and revenue generation. The PBB framework
provides a toolset for evaluating resource allocation decisions and achieving solutions to
resource scarcity challenges through reallocation and new revenue generation.
The Value Proposition of Priority Based Budgeting
Priority Based Budgeting (PBB) is a transformative approach to local government budgeting
that aligns financial resources with community priorities. Implementing PBB is crucial for
several reasons:
• Resource Optimization: PBB helps identify programs that provide the highest value
to the community, ensuring that resources are allocated efficiently and effectively.
By focusing on the programs that matter most, Collier County can enhance service
delivery and achieve better outcomes for residents.
• Transparency and Accountability: PBB promotes transparency in budgeting by
clearly linking expenditures to community goals. This enhances accountability and
builds trust with residents, as they can see how their tax dollars are being used to
support priority services.
• Strategic Decision-Making: With PBB, decision-makers have a structured
framework to evaluate and prioritize programs based on their impact and alignment
with strategic goals. This leads to more informed and strategic decisions, reducing
waste and focusing investments on the most critical areas.
• Financial Sustainability: By identifying cost-saving opportunities and potential
revenue generation, PBB helps ensure long-term financial sustainability. This is
particularly important in times of fiscal constraints, enabling the county to maintain
essential services without overburdening taxpayers.
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Key Strategies
• Free up and Reallocate Resources:
• Sourcing: Partnering with public, non-profit, or private sectors to share or transfer
service provision responsibilities.
• Efficiencies: Applying technology, reorganizing service delivery, and leveraging
volunteerism to reduce costs.
• Service Levels: Reducing or eliminating low-impact services to reallocate
resources towards higher-priority needs.
• Generate New Revenue:
• Fees and Charges: Implementing or increasing fees for services to ensure full cost
recovery.
• In-sourcing and Grant Funding: Consolidating services and securing grants to
offset costs.
• Taxes and Rates: As a last resort, raising additional revenue from tax and rate
payers.
The Importance of Program -Specific Recommendations, Backed by Case Study
Examples
Program-specific guidance is a groundbreaking element of this report, providing actionable
insights and proven strategies tailored to each unique program. This approach is essential
for several reasons:
• Customized Solutions: Generic recommendations often fall short in addressing
the specific needs and challenges of individual programs. By offering program -
specific guidance, the report ensures that solutions are precisely targeted and
highly relevant, increasing the likelihood of successful implementation.
• Proven Success: Each recommendation is backed by case study examples from
other communities that have successfully implemented similar strategies. These
examples serve as a blueprint, demonstrating practical steps and real -world
results. This evidence-based approach builds confidence and provides a clear
pathway to success.
• Practical Implementation: Detailed, program-specific recommendations include
actionable steps, potential partnerships, and financial estimates, making it easier
for county officials to follow through. This reduces the complexity of
implementation and helps ensure that the recommen dations translate into tangible
outcomes.
• Maximized Impact: Tailored recommendations ensure that resources are directed
where they can have the most significant impact. By focusing on the nuances of
each program, the county can achieve optimal results, maximizing both cost
savings and service enhancements.
13
Categories of Opportunity
The report is divided into 16 chapters, each focusing on different program categories,
ranging from low-impact, low-cost programs to high -impact, high-cost mandated services.
By leveraging these categorized opportunities, Collier County can strategically manage its
budget, ensuring cost savings while maintaining or improving service delivery across
various impact and cost categories.
Summary of PBB Opportunities
By implementing the strategies outlined in this playbook, Collier County can achieve
substantial financial benefits, freeing up resources for new initiatives and ensuring long -
14
term fiscal sustainability. The total range of opportunities across all categories is detailed
in the report, providing a clear roadmap for optimizing county operations and enhancing
service delivery.
The potential savings for Collier County range from approximately $101.8 million to $151.2
million. The breakdown of opportunities across various categories provides a clear
pathway to achieving these savings through a combination of partnerships, cost recovery,
and strategic adjustments.
15
16
Category 1: Low Impact, Low Cost, Low Mandate, Low
Reliance
In this category, services have minimal impact and low costs, with no strong mandate or
reliance from the community. This presents an opportunity to leverage partnerships and
reallocate resources efficiently. By collaborating with external partners or inso urcing
services, the local government can optimize resource use and potentially generate
revenue. Careful evaluation is needed to ensure these low -impact services are managed
effectively without compromising overall community benefit.
Program: Bayshore CRA/MSTU Holiday Decorations
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Holiday Decorations within the Bayshore Beautification MSTU and CRA Program Cost:
$25,000 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations for sponsorship
opportunities. Businesses can contribute to the cost of decorations in exchange for advertising or
naming rights. This can be done through banners or plaques acknowledging their sponsorship.
• Case Study: The City of San Diego partners with local businesses for their annual
holiday lights, raising over $50,000 annually through sponsorships and donations.
Insight 2: Host a holiday festival or market that incorporates the decorations, charging vendors a
fee for booth space and using the event to generate additional revenue. The event can include
activities such as food stalls, craft markets, and entertainment.
• Case Study: The City of Denver hosts an annual "Holiday Market" which funds the
city's holiday decorations through vendor fees and sponsorships, generating over
$60,000 annually.
Opportunity: Ideally strive for $12,500 - $25,000.
Program: Haldeman Creek MSTU
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Operating costs within the Haldeman Creek MSTU Program Cost: $30,800 Program Revenue:
$0
17
Insight 1: Implement a voluntary donation program for residents and businesses within the
MSTU to contribute towards maintenance costs. This program can include recognition for
donors, such as a plaque or mention in community newsletters, to incentivize contributions.
• Case Study: Orange County, California, successfully implemented a voluntary
donation program for its local parks. By recognizing donors in newsletters and on
plaques, they raised over $40,000 annually to support park maintenance and
improvements.
Insight 2: Organize community events such as clean -up days or educational tours of the creek
area, charging a small participation fee. These events not only raise funds but also increase
community engagement and awareness of the MSTU.
• Case Study: Hillsborough County, Florida, hosts annual clean -up events for their
local water bodies, charging a small fee for participation. These events have not
only helped raise over $20,000 each year but also fostered greater community
involvement and environmental stewardship.
Opportunity: Ideally strive for $15,400 - $30,800.
Program: Legislative Affairs
Department: Communications, Government & Public Affairs Program Description: Monitor,
track, and report on state and federal legislative priorities of the Board of County
Commissioners. Program Cost: $121,478.9 Program Revenue: $0
Insight 1: Offer legislative consulting services to smaller municipalities or local organizations.
By leveraging existing expertise, Collier County can provide these services for a fee, helping
smaller entities navigate legislative changes while generating revenue.
• Case Study: Montgomery County, Maryland, offers legislative consulting services
to neighboring smaller counties and cities. This initiative has generated over
$100,000 annually while strengthening regional collaboration on legislative issues.
Insight 2: Develop a subscription-based newsletter or briefing service that provides regular
updates on legislative changes and impacts. This service can be marketed to local businesses,
non-profits, and other stakeholders who need to stay informed about legislativ e priorities.
• Case Study: King County, Washington, created a subscription-based legislative
update service for local businesses and organizations. Charging a nominal
subscription fee, they have generated an additional $80,000 per year, providing
valuable legislative insights to t he community.
18
Opportunity: Ideally strive for $60,700 - $121,500.
Program: Caracara Prairie Preserve Land Management
Department: Conservation Collier Program Description: Operating funds for initial
management activities occurring within Caracara Prairie Preserve during FY 2013. USFWS
panther habitat unit mitigation credits will be generated from the Caracara Prairie Preserve.
These operating funds, as well as a portion of reserve funds, are segregated within Fund 174 in
order to assure the USFWS that sufficient funding has been put in place to properly cover the
management costs associated with the property during the In terim Management Period – FY
2013 through FY 2017. Program Cost: $43,000 Program Revenue: $0
Insight 1: Create a guided tour program focused on environmental education and wildlife
observation, charging a fee for participation. These tours can highlight the unique aspects of the
Caracara Prairie Preserve, including the panther habitat.
• Case Study: Miami-Dade County, Florida, offers guided eco -tours in its preserves,
which have generated over $50,000 annually. These tours educate the public on
local ecosystems while providing additional funding for preserve management.
Insight 2: Develop a corporate sponsorship program where businesses can sponsor specific
aspects of the preserve, such as trails, observation decks, or educational programs, in exchange
for recognition and branding opportunities.
• Case Study: Collin County, Texas, successfully implemented a corporate
sponsorship program for its parks and preserves, raising over $70,000 annually.
Sponsors receive branding opportunities and public recognition, enhancing their
community involvement.
Opportunity: Ideally strive for $21,500 - $43,000.
Program: Building Access Control Management
Department: Facilities Management Division Program Description: Provide equipment and
employee identification badges for access to government facilities. Identify and allow for access
to county buildings and departments. Program Cost: $17,302.74 Program Revenue: $0
Insight 1: Introduce a fee-for-service model for private events or third-party organizations that
require access to county facilities. This fee can cover the cost of badges and access control
management, ensuring the program is self-sustaining.
19
• Case Study: Johnson County, Kansas, implemented a fee-for-service model for
access control management, generating over $20,000 annually. This model ensures
that external users contribute to the cost of maintaining secure access to county
facilities.
Insight 2: Partner with local businesses and educational institutions to offer managed access
control services as part of their security infrastructure. These partnerships can generate revenue
while providing enhanced security solutions to partners.
• Case Study: Mecklenburg County, North Carolina, partnered with local universities
to manage access control systems for campus buildings, generating an additional
$30,000 per year. This partnership leverages county expertise in security
management while providing a v aluable service to educational institutions.
Opportunity: Ideally strive for $8,700 - $17,300.
Program: Building Automation System Maintenance
Department: Facilities Management Division Program Description: Maintain software and
hardware that control building equipment to ensure efficiency of equipment. Program Cost:
$58,999.5 Program Revenue: $0
Insight 1: Offer maintenance services to other government buildings or local non-profits that
require similar building automation systems. Charging a service fee can help offset the costs and
create a revenue stream.
• Case Study: Fairfax County, Virginia, expanded their building automation system
maintenance services to include local schools and non -profit organizations,
generating over $75,000 annually. This program ensures consistent maintenance
standards across various entities while sharing the costs.
Insight 2: Develop a training program for building managers and facility staff on the efficient
use of building automation systems. Offering these training sessions for a fee can help improve
overall system efficiency and reduce long-term maintenance costs.
• Case Study: Cook County, Illinois, implemented a training program for building
managers on automation systems, generating $60,000 annually. The program
improved system efficiency and reduced operational costs through better -informed
staff.
Opportunity: Ideally strive for $29,500 - $59,000.
20
Program: Geographic Information Systems Application Maintenance
Department: Facilities Management Division Program Description: Develop and maintain
Geographic Information Systems (GIS) applications for internal and public use. Program Cost:
$100,480.07 Program Revenue: $0
Insight 1: Create a subscription-based service for businesses and developers who require access
to advanced GIS applications and data. This service can provide detailed maps, zoning
information, and other valuable data for a subscription fee.
• Case Study: San Bernardino County, California, launched a subscription -based GIS
service for local businesses and developers, generating over $150,000 annually.
The service provides critical data for planning and development projects, making it
an essential tool for subscribers.
Insight 2: Partner with educational institutions to offer GIS training and certification programs.
Charging a fee for these programs can generate revenue while providing valuable skills to
students and professionals.
• Case Study: Maricopa County, Arizona, partnered with local universities to offer
GIS training programs, generating $120,000 annually. The partnership provides
essential skills to students and professionals while supporting the county's GIS
operations.
Opportunity: Ideally strive for $50,200 - $100,500.
Program: Memorial Design & Construction
Department: Facilities Management Division Program Description: Memorial Design &
Construction Program Cost: $41,500 Program Revenue: $0
Insight 1: Seek donations and sponsorships from local businesses, veterans' organizations, and
community groups to fund the construction and maintenance of memorials. Recognition can be
given through plaques, event mentions, or media coverage.
• Case Study: Bexar County, Texas, successfully raised over $60,000 annually
through sponsorships and donations for their veterans' memorials. Sponsors
receive recognition at events and in promotional materials, encouraging community
involvement and support.
Insight 2: Organize fundraising events such as memorial runs, walks, or community picnics.
These events can generate funds through participation fees and sponsorships while raising
awareness and support for the memorials.
21
• Case Study: Pima County, Arizona, hosts an annual memorial run that raises over
$50,000 each year. The event includes participation fees and sponsorships, which
fund the construction and upkeep of local memorials.
Opportunity: Ideally strive for $20,800 - $41,500.
Program: Pest Control
Department: Facilities Management Division Program Description: Provide insect and rodent
control services for 142 County facilities through monthly applications of pesticides and the
setting of varmint traps. Services also include termite eradication and bee removal. Program
Cost: $96,823.6 Program Revenue: $0
Insight 1: Offer pest control services to other local government entities, schools, and non -profits
for a fee. By leveraging existing infrastructure and expertise, Collier County can provide these
services efficiently while generating revenue.
• Case Study: Palm Beach County, Florida, extended its pest control services to local
schools and non-profits, generating over $110,000 annually. This initiative ensures
high-quality pest control services across multiple entities while sharing the costs.
Insight 2: Develop a pest control education program for residents and businesses, including
workshops and consultations for a fee. These programs can teach effective pest management
strategies and reduce overall demand for county services.
• Case Study: Broward County, Florida, created a pest control education program
that generates $85,000 annually. The program offers workshops and consultations,
empowering residents and businesses to manage pests effectively.
Opportunity: Ideally strive for $48,400 - $96,800.
Program: Fleet Vehicle Disposal
Department: Fleet Management Division Program Description: Manage the disposal of
vehicles by auction, trade-in, or salvage. Program Cost: $22,729.65 Program Revenue: $0
Insight 1: Partner with local auto dealerships and salvage yards to negotiate better trade -in or
salvage rates for county vehicles. This can maximize the return on disposed vehicles and reduce
disposal costs.
22
• Case Study: Travis County, Texas, partnered with local auto dealerships to improve
trade-in values for their fleet vehicles, increasing annual returns by over $25,000.
This partnership ensures that the county receives the best possible value for its
disposed vehicles.
Insight 2: Implement a public auction platform for vehicle disposal, allowing residents and
businesses to bid on county vehicles. This can increase competition and drive up the prices
received for disposed vehicles.
• Case Study: Clark County, Nevada, launched a public auction platform for surplus
vehicles, generating an additional $30,000 annually. The online auction format
attracts a wider audience and increases the sale prices of county vehicles.
Opportunity: Ideally strive for $11,400 - $22,700.
Program: Immokalee CRA/MSTU Holiday Decorations
Department: Immokalee Community Redevelopment Agency (CRA) Program Description:
Holiday Decorations within the Immokalee Beautification MSTU, CRAs, and Roadway
Maintenance areas. Program Cost: $20,016 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor holiday
decorations. Sponsors can receive recognition through signage, media mentions, and event
promotions, incentivizing contributions.
• Case Study: Sarasota County, Florida, successfully partnered with local
businesses for holiday decorations, raising over $25,000 annually. Sponsors are
acknowledged through signage and media coverage, fostering community
involvement.
Insight 2: Organize a holiday festival or market in conjunction with the decorations, charging
vendors for booth space and entry fees for attendees. This can generate revenue while enhancing
the holiday experience for the community.
• Case Study: Orange County, California, hosts an annual holiday market that funds
their holiday decorations through vendor fees and sponsorships, generating over
$30,000 each year. The event attracts thousands of visitors and boosts local
economic activity.
Opportunity: Ideally strive for $10,000 - $20,000.
23
Program: Immokalee CRA/MSTU Utilities
Department: Immokalee Community Redevelopment Agency (CRA) Program Description:
Water, electric, and waste costs for properties within the Immokalee Beautification MSTU,
CRA, and Roadway Maintenance areas. Program Cost: $35,600 Program Revenue: $0
Insight 1: Implement energy efficiency and waste reduction initiatives to lower utility costs.
Partnering with energy service companies (ESCOs) can provide upfront capital for
improvements, which are paid back through energy savings.
• Case Study: Miami-Dade County, Florida, partnered with an ESCO to implement
energy efficiency upgrades, reducing utility costs by $50,000 annually. The savings
from reduced energy consumption paid for the initial investment over time.
Insight 2: Explore renewable energy options such as solar panels for properties within the
MSTU. Grants and incentives can offset installation costs, and the long-term savings on utility
bills can be substantial.
• Case Study: Sonoma County, California, installed solar panels on government
buildings, reducing annual energy costs by $60,000. The project was partially
funded through grants and rebates, making it a cost -effective solution.
Opportunity: Ideally strive for $17,800 - $35,600.
Program: Marketing
Department: Museum Division Program Description: Management of the Museum Division's
owned, earned, and paid media for branding and promotion of casual visitation, programs,
exhibits, and events; coordination of the Division's QA/QC program. Program Cost:
$104,129.98 Program Revenue: $0
Insight 1: Develop and sell branded merchandise, such as t-shirts, mugs, and other souvenirs, to
museum visitors. This can create an additional revenue stream while promoting the museum.
• Case Study: Los Angeles County, California, generated over $150,000 annually
through the sale of branded merchandise at its museums. The merchandise not
only provided additional funding but also served as marketing tools for the
museums.
Insight 2: Offer premium memberships that include exclusive access to special exhibits, events,
and behind-the-scenes tours. Membership fees can provide a steady revenue stream while
enhancing visitor engagement.
24
• Case Study: Harris County, Texas, introduced premium memberships for its
museums, raising over $200,000 annually. Members enjoy exclusive benefits,
fostering a loyal community of supporters.
Opportunity: Ideally strive for $52,100 - $104,200.
Program: Veterans' Special Events
Department: Operations and Veteran Services Division Program Description: Provide support
to various activities recognizing our Veterans, including Veteran’s Day, Memorial Day, and the
annual 4th of July celebration. Program Cost: $92,085 Program Revenue: $0
Insight 1: Seek sponsorships from local businesses and veteran organizations to support the
events. Sponsors can be recognized through event promotions, signage, and media coverage.
• Case Study: Maricopa County, Arizona, raised over $100,000 annually through
sponsorships for its veterans' events. Sponsors receive recognition and community
goodwill, enhancing their public image.
Insight 2: Organize fundraising events such as charity runs, auctions, or concerts, with proceeds
supporting the veterans' special events. These activities can engage the community and raise
significant funds.
• Case Study: Clark County, Nevada, hosts an annual charity run and auction,
generating over $120,000 each year to support veterans' events. The events attract
widespread community participation and media attention.
Opportunity: Ideally strive for $46,000 - $92,100.
Program: Customer Service
Department: Regulation Program Description: To provide timely research and resolution of
customer inquiries regarding utility service, billing, customer relations, as related to private
utilities under regulatory jurisdiction of the Board of County Commissioners. Program Cost:
$64,977 Program Revenue: $0
Insight 1: Offer premium customer service plans to private utility companies for a fee. These
plans can include faster response times, dedicated account managers, and advanced reporting
services.
25
• Case Study: Hennepin County, Minnesota, implemented premium customer
service plans for private utilities, generating over $80,000 annually. The plans
provide enhanced services and faster issue resolution for participating companies.
Insight 2: Develop a training program for utility companies on best practices in customer service
and regulatory compliance. Charging for these training sessions can create a new revenue stream.
• Case Study: Cuyahoga County, Ohio, offers training programs for local utility
companies, generating $70,000 annually. The training improves service quality and
regulatory compliance, benefiting both the companies and their customers.
Opportunity: Ideally strive for $32,500 - $65,000.
Program: Community and Media Relations
Department: Transportation Operations Program Description: Serve as the liaison between the
Transportation Management Services Department and the public, media, and governmental
representatives. Research and respond to questions/complaints and handle marketing and public
relations matters. Program Cost: $135,914 Program Revenue: $0
Insight 1: Offer communication and public relations consulting services to smaller
municipalities and local organizations. By leveraging existing expertise, Collier County can
provide these services for a fee.
• Case Study: Fulton County, Georgia, provides PR consulting services to
neighboring smaller municipalities, generating over $150,000 annually. This
initiative strengthens regional collaboration and enhances public communication
strategies.
Insight 2: Develop a subscription-based newsletter or information service that provides regular
updates on transportation projects, changes, and news. This service can be marketed to local
businesses, non-profits, and stakeholders who need to stay informed.
• Case Study: Cook County, Illinois, launched a subscription -based transportation
update service for local businesses and organizations, generating $120,000
annually. The service provides critical information and fosters community
engagement.
Opportunity: Ideally strive for $67,900 - $135,900.
26
Program: 4-H Participation and Recruitment
Department: University Extension Service Division Program Description: Provide outreach
activities to area schools to increase 4-H participation and recruitment. Cultivate and inspire
leadership in youth through the administration of the Florida 4-H Youth Development Program
featuring hands-on life skills education to promote and support learning. Uniquely in Collier
County, the Annual High School Know Your County Government program is led by Extension's
4-H in conjunction with Collier County Public Schools and League of Women Voters. Program
Cost: $147,284 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor 4 -H programs.
Sponsors can be recognized through program promotions, events, and media coverage.
• Case Study: Johnson County, Kansas, raised over $160,000 annually through
sponsorships for its 4-H programs. Sponsors receive recognition and community
goodwill, enhancing their public image and supporting youth development.
Insight 2: Organize fundraising events such as 4-H fairs, auctions, or community dinners, with
proceeds supporting the 4-H programs. These activities can engage the community and raise
significant funds.
• Case Study: Montgomery County, Maryland, hosts annual 4 -H fairs and auctions,
generating over $180,000 each year to support 4-H programs. The events attract
widespread community participation and media attention.
Opportunity: Ideally strive for $73,600 - $147,300.
Program: 4-H Youth Development
Department: University Extension Service Division Program Description: Provides outreach
programming to children ages 5 - 18 in areas of healthy lifestyles, leadership development, and
life skills training. This is accomplished as youth "learn by doing" in a variety of programming
areas such as livestock, livestock ethics education, STEM learning opportunities, beekeeping,
food science, environmental education, fishing, healthy competition and practical life skills
education, etc. Program Cost: $146,284 Program Revenue: $0
Insight 1: Develop partnerships with local businesses to sponsor specific 4-H programs or
events. Sponsors can be recognized through promotional materials, events, and media coverage,
providing them with community visibility.
• Case Study: Maricopa County, Arizona, raised over $150,000 annually through
sponsorships for its 4-H programs. Businesses receive recognition and community
goodwill, enhancing their public image and supporting youth development.
27
Insight 2: Offer 4-H workshops and camps for a fee, focusing on specialized topics such as
STEM, environmental education, and leadership. These programs can attract a broader audience
and generate additional revenue.
• Case Study: Travis County, Texas, offers 4-H camps and workshops, generating
over $170,000 annually. These programs provide valuable learning experiences for
youth while supporting the county's 4 -H initiatives.
Opportunity: Ideally strive for $73,200 - $146,300.
Program: Marine Science/Sea Grant
Department: University Extension Service Division Program Description: Promotes
sustainability and enhancement of marine fishery and habitats. The Sea Grant program provides
science-based education and resources to community members and commercial marine-related
enterprises on sustainable fishing, marine-related economic development, fisheries management
education, natural resources sustainability, marine sciences, invasive marine life
status/management, recreational and commercial fishing regulations training, solutions for
coastal issues and networking development of commercial coastal-dependent businesses.
Providing sustainable fishing education and field visits/consultation to marine-related local
industries is important to meet the needs of marine-related stakeholders. Program Cost: $55,942
Program Revenue: $0
Insight 1: Develop a certification program for sustainable fishing practices and charge a fee for
certification. This can help local businesses market their sustainable practices and contribute to
the health of marine ecosystems.
• Case Study: San Mateo County, California, introduced a sustainable fishing
certification program, generating over $60,000 annually. The program promotes
sustainable practices and supports local businesses in their marketing efforts.
Insight 2: Partner with local businesses and environmental organizations to offer sponsored
educational workshops and field visits. These partnerships can provide funding and resources for
the program while promoting environmental stewardship.
• Case Study: Pinellas County, Florida, partnered with local businesses and
environmental groups to offer marine science workshops, generating over $70,000
annually. The workshops educate the community on marine conservation and
promote sustainable practices.
Opportunity: Ideally strive for $27,900 - $55,900.
28
29
Category 2: Low Impact, Low Cost, Low Mandate,
High Reliance
Services in this category are characterized by low impact and cost but are highly relied
upon by the community. Despite the lack of a strong mandate, the high reliance indicates a
critical need. Exploring opportunities to spin off these programs to non -profits or private
businesses could maintain service levels while reducing the direct burden on the local
government. Incentivizing other entities to take over these services could also ensure
continued community support without straining public resources.
Program: Operation Support
Department: Communications, Government & Public Affairs Program Description: Provides
for the administrative office functions of the Communications, Government, & Public Affairs
Office. Program Cost: $84,500.32 Program Revenue: $0
Insight 1: Outsource non-core administrative functions such as payroll, HR, and IT support to a
specialized third-party provider. This can reduce overhead costs and allow the department to
focus on its core mission.
• Case Study: Wake County, North Carolina, outsourced its non -core administrative
functions, reducing costs by 30% annually. The outsourcing contract ensured
quality services while allowing the county to allocate more resources to critical
areas.
Insight 2: Partner with local universities or business schools to create internship programs that
provide administrative support. This can reduce staffing costs while offering students practical
experience and fulfilling their internship requirements.
• Case Study: Mecklenburg County, North Carolina, established an internship
program with local universities, saving $25,000 annually on administrative support
costs. The program provided students with valuable experience and reduced the
county's staffing expenses.
Opportunity: Ideally strive for $25,300 - $42,300.
30
Program: Local Provider Participation
Department: Community and Human Services Division Program Description: Local Provider
Participation Program in which local governments and public hospitals transfer funds to the
Agency for Health Care Administration (AHCA) to help fund the Local Provider Participation
Fund program. Funds received by the AHCA are then used to draw down funds from the federal
government as “match” funding to provide additional healthcare services for low -income
individuals. Program Cost: $108,700 Program Revenue: $0
Insight 1: Collaborate with local non-profits and healthcare organizations to create a joint
funding initiative. By pooling resources, the county can leverage additional funding and reduce
its financial burden while still providing essential healthcare services.
• Case Study: Alameda County, California, partnered with local non -profits and
healthcare organizations, reducing its financial contribution by 40% while
maintaining service levels. The joint initiative maximized funding and improved
healthcare access for low-income individuals.
Insight 2: Implement a sliding scale fee structure for healthcare services based on income,
ensuring that those who can afford to pay contribute to the cost. This approach can help reduce
the overall financial burden on the county while maintaining access for low -income residents.
• Case Study: Travis County, Texas, introduced a sliding scale fee structure for
healthcare services, generating an additional $50,000 annually. The program
ensured equitable access while reducing the county's direct funding requirements.
Opportunity: Ideally strive for $32,600 - $54,400.
Program: Fleet Procurement
Department: Fleet Management Division Program Description: Vehicle and equipment
procurement, contracts, specifications, fleet assistance to agencies, purchase orders, ordering,
tracking, and related duties. Program Cost: $97,450.6 Program Revenue: $0
Insight 1: Centralize procurement processes across all county departments to leverage bulk
purchasing discounts and reduce administrative overhead. This can result in significant cost
savings and streamlined operations.
• Case Study: Fairfax County, Virginia, centralized its fleet procurement process,
achieving a 15% reduction in costs through bulk purchasing discounts. The initiative
streamlined procurement and improved coordination across departments.
31
Insight 2: Partner with neighboring counties or municipalities to create a joint procurement
program. By combining purchasing power, the entities can negotiate better prices and reduce
overall costs.
• Case Study: Johnson County, Kansas, partnered with neighboring municipalities for
joint fleet procurement, saving $120,000 annually. The collaboration enabled better
pricing and more efficient procurement processes.
Opportunity: Ideally strive for $29,200 - $48,700.
Program: Education Services
Department: Museum Division Program Description: Curriculum-based education programs
including preschool programs, homeschool days, and school field trips; adult programming
including lectures and tours; special events; outreach programs delivering age-appropriate
museum content in the community. Program Cost: $120,811.12 Program Revenue: $0
Insight 1: Partner with local schools and educational institutions to co-fund education services.
This collaboration can reduce the financial burden on the museum while enhancing educational
offerings.
• Case Study: Santa Clara County, California, partnered with local school districts to
co-fund museum education services, reducing costs by 20%. The partnership
improved educational programs and shared financial responsibilities.
Insight 2: Implement a volunteer docent program to support education services. Volunteers can
lead tours and educational activities, reducing staffing costs while engaging the community.
• Case Study: San Diego County, California, developed a volunteer docent program,
saving $100,000 annually on staffing costs. The program provided high -quality
educational experiences while fostering community involvement.
Opportunity: Ideally strive for $36,200 - $60,400.
Program: Volunteers
Department: Museum Division Program Description: Professional management of the
Museum Division volunteer program including recruitment, screening, selection, training,
performance management, and recognition of volunteers. Program Cost: $99,219.74 Program
Revenue: $0
32
Insight 1: Partner with local non-profits and community organizations to share volunteer
recruitment and training resources. This can reduce costs while maintaining a robust volunteer
program.
• Case Study: King County, Washington, partnered with local non -profits for
volunteer recruitment and training, saving $40,000 annually. The collaboration
ensured a steady stream of qualified volunteers while reducing administrative
expenses.
Insight 2: Implement a volunteer recognition program funded through local business
sponsorships. Businesses can sponsor volunteer awards and events, reducing the museum's costs
and fostering community support.
• Case Study: Harris County, Texas, introduced a volunteer recognition program
sponsored by local businesses, generating $30,000 annually. The program boosted
volunteer morale and engagement while reducing costs.
Opportunity: Ideally strive for $29,800 - $49,600.
Program: Financial Consulting
Department: Office of Management & Budget Program Description: Provides for the
County’s Financial Advisor services and for the preparation of the annual indirect cost allocation
plan. Program Cost: $16,200 Program Revenue: $0
Insight 1: Outsource financial consulting services to a competitive bidding process to ensure the
best rates and services. This can reduce costs while maintaining high-quality financial advice.
• Case Study: Franklin County, Ohio, outsourced its financial consulting services
through competitive bidding, reducing costs by 25% annually. The process ensured
high-quality services at a lower price.
Insight 2: Partner with local universities or business schools to provide financial consulting
services as part of a graduate program. Students can gain practical experience while reducing the
county's consulting expenses.
• Case Study: Wake County, North Carolina, collaborated with a local university for
financial consulting services, saving $20,000 annually. The partnership provided
valuable experience for students and reduced costs for the county.
Opportunity: Ideally strive for $4,900 - $8,100.
33
Program: Donations
Department: Parks & Recreation Division Program Description: Funds donated to support
programs, services, and park improvements. Program Cost: $31,000 Program Revenue:
$9,400
Insight 1: Partner with local businesses and community organizations to match donations,
effectively doubling the funds available for programs and park improvements. Matching
programs can incentivize more donations from the community.
• Case Study: San Mateo County, California, implemented a donation matching
program with local businesses, increasing annual donations by 50%. The matching
program encouraged more community contributions and enhanced park
improvements.
Insight 2: Create a dedicated fundraising campaign for specific park projects, utilizing
crowdfunding platforms to reach a broader audience. Highlighting tangible goals can inspire
more community involvement and donations.
• Case Study: Orange County, California, used crowdfunding to raise over $50,000
for a new playground, surpassing their initial goal. The campaign engaged the
community and attracted contributions from both local residents and businesses.
Opportunity: Ideally strive for $6,500 - $10,900.
Program: University Extension Trust Fund Education Plan
Department: University Extension Service Division Program Description: The University
Extension Trust provides funding for all program areas within Extension furthering the education
mission of UF/IFAS Extension. Those program areas include: Agriculture (Sustainable Foods
Systems); Marine Sciences and Natural Resources (Sea Grant); Residential Horticulture
(including Florida Friendly Landscaping, Master Gardener Volunteers, and Plant Clinics);
Commercial Horticulture (including specialized landscape professionals tra ining and plant/pest
identification); and 4H Youth Development where "youth learn by doing". Each program area is
led by an extension agent with extensive specialized education and subject matter expertise.
Program Cost: $2,500 Program Revenue: $20,000
Insight 1: Partner with local agricultural businesses and environmental organizations to secure
sponsorships for specific programs within the Extension Trust. Sponsors can receive recognition
through promotional materials and events, reducing the financial burden on the county.
• Case Study: Sonoma County, California, secured sponsorships from local wineries
and environmental groups for its agricultural extension programs, raising over
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$30,000 annually. The sponsorships provided critical funding and increased
community engagement.
Insight 2: Implement a fee-for-service model for specialized training and certification programs
offered by the Extension Trust. Charging for advanced courses and certifications can generate
additional revenue while maintaining the program's educational mission.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for its
horticulture and agriculture training programs, generating an additional $25,000
annually. The model ensured high -quality training and financial sustainability.
Opportunity: Ideally strive for $5,300 - $8,800.
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Category 3: Low Impact, Low Cost, High Mandate,
Low Reliance
This category involves services with low impact and cost but are mandated, with low
community reliance. Given the mandate, the focus should be on meeting minimum
compliance while exploring cost recovery options or partnering with other providers. This
approach ensures adherence to legal requirements without unnecessary resource
expenditure, potentially reducing the fi nancial load on the local government.
Program: Homeland Security Training Courses
Department: Bureau Of Emergency Services Division Program Description: FEMA and State
training courses Program Cost: $140,647 Program Revenue: $0
Insight 1: Implement a fee-for-service model for specialized training courses offered to
neighboring counties and private sector security teams. This can generate revenue while
providing valuable training to a broader audience.
• Case Study: Sacramento County, California, implemented a fee-for-service model
for its emergency training courses, generating an additional $100,000 annually. The
program provides critical training to both public and private sector entities, ensuring
widespread preparedness.
Insight 2: Seek grant funding from federal and state agencies specifically for homeland security
training initiatives. These grants can offset program costs and potentially expand the scope of
training offered.
• Case Study: Travis County, Texas, secured $120,000 in federal grant funding for its
homeland security training programs. The grants allowed the county to offer more
comprehensive training courses without increasing local expenditures.
Opportunity: Ideally strive for $70,300 - $140,600.
Program: Abused Children Exams
Department: Community and Human Services Division Program Description: Provide exams
abused children medical exams to Collier County children who are residents as required by
Florida Statute 39.304(5). Program Cost: $80,000 Program Revenue: $0
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Insight 1: Partner with local hospitals and medical schools to create a cost-sharing agreement for
providing these exams. This partnership can reduce the county's financial burden while ensuring
high-quality care for abused children.
• Case Study: Palm Beach County, Florida, partnered with local hospitals to share
the costs of medical exams for abused children, saving $30,000 annually. The
collaboration ensured comprehensive care while reducing county expenses.
Insight 2: Seek funding from non-profit organizations and charitable foundations focused on
child welfare and protection. Grants and donations can help offset the costs of providing these
essential exams.
• Case Study: Maricopa County, Arizona, received $40,000 annually in grants from
child welfare organizations to support medical exams for abused children. The
funding helped maintain the program without additional county expenditures.
Opportunity: Ideally strive for $24,000 - $40,000.
Program: Grant Funded Administration/Overhead
Department: Community and Human Services Division Program Description: Support the
costs associated with grant administration, federal and state program and financial reporting and
overall grant compliance. Program Cost: $600 Program Revenue: $0
Insight 1: Consolidate grant administration functions across multiple departments to reduce
redundancy and administrative overhead. This can lead to cost savings through streamlined
processes and shared resources.
• Case Study: Wake County, North Carolina, consolidated its grant administration
functions, reducing costs by 20%. The streamlined process improved efficiency and
compliance with grant requirements.
Insight 2: Partner with local universities to provide grant administration support through
internship programs. Graduate students can gain practical experience while assisting with
administrative tasks, reducing the county's staffing costs.
• Case Study: Mecklenburg County, North Carolina, established an internship
program with a local university for grant administration, saving $10,000 annually.
The partnership provided valuable experience for students and reduced
administrative expenses.
Opportunity: Ideally strive for $300 - $600.
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Program: Physician Lead Area Network (PLAN)
Department: Community and Human Services Division Program Description: A primary care
health facility available to low-income, non-insured residents of the greater Naples area, Golden
Gate City, Golden Gate Estates, and East Naples, as required by Florida Statute 125.01.
Program Cost: $50,000 Program Revenue: $0
Insight 1: Collaborate with local healthcare providers and non-profits to create a cost-sharing
model for the PLAN. This can reduce the county's financial burden while ensuring continued
access to primary care for low-income residents.
• Case Study: Sonoma County, California, partnered with local healthcare providers
to share costs for its primary care clinics, saving $20,000 annually. The
collaboration maintained service levels while reducing county expenses.
Insight 2: Seek grant funding from state and federal health agencies to support the PLAN. These
grants can provide additional resources for expanding services and covering operational costs.
• Case Study: Alameda County, California, secured $25,000 annually in state and
federal grants for its primary care clinics, helping to cover operational expenses and
improve service delivery.
Opportunity: Ideally strive for $15,000 - $25,000.
Program: Emergency Medical Services Outreach
Department: Emergency Medical Services (EMS) Program Description: Community outreach
in the form of training or presentations relating to emergency medical services training.
Program Cost: $115,684 Program Revenue: $0
Insight 1: Offer community outreach and training sessions as fee-based services for local
businesses and organizations. This can generate revenue while providing valuable emergency
medical training to the community.
• Case Study: Clark County, Nevada, introduced fee-based EMS training for local
businesses, generating $90,000 annually. The program provided essential training
and created a new revenue stream for the county.
Insight 2: Seek sponsorships from healthcare organizations and businesses for community
outreach events. Sponsors can receive recognition through event promotions and media
coverage, incentivizing their support.
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• Case Study: Maricopa County, Arizona, secured $80,000 annually in sponsorships
for its EMS outreach programs. The funding helped expand outreach efforts and
reduce the financial burden on the county.
Opportunity: Ideally strive for $57,800 - $115,700.
Program: Americans with Disabilities Act (ADA)
Department: Facilities Management Division Program Description: Upgrade County facilities
to improve handicapped access to government facilities and purchase equipment for County
employees with special needs. Program Cost: $43,900 Program Revenue: $0
Insight 1: Apply for federal and state grants specifically aimed at improving ADA compliance.
These grants can help offset the costs of facility upgrades and equipment purchases.
• Case Study: Cook County, Illinois, received $50,000 in federal grants to improve
ADA compliance in its facilities. The funding covered a significant portion of the
upgrade costs, reducing the county's financial burden.
Insight 2: Partner with local non-profits and advocacy groups to co-fund ADA improvements.
These organizations can provide financial support and resources, ensuring compliance while
reducing county expenses.
• Case Study: King County, Washington, partnered with local disability advocacy
groups to co-fund ADA improvements, saving $30,000 annually. The collaboration
ensured high standards of accessibility and shared costs.
Opportunity: Ideally strive for $21,900 - $43,900.
Program: GAC Land Trust Property
Department: Facilities Management Division Program Description: This program includes
administering the GAC Land Trust Fund, negotiating and processing sales of trust property, and
processing requests from divisions for use of trust funds for capital projects that will benefit the
residents of Golden Gate Estates. Revenue is from processing fees for sales requests. Sales
revenue and expenses are shown in GAC Land Trust Fund (605). Program Cost: $29,588.25
Program Revenue: $7,000
Insight 1: Increase processing fees for sales requests to better align with market rates. This can
generate additional revenue and ensure that the program covers its operational costs.
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• Case Study: Orange County, California, adjusted its processing fees for land trust
sales requests, increasing annual revenue by $15,000. The new fee structure
ensured the program's sustainability and better reflected market conditions.
Insight 2: Partner with local real estate firms to promote and manage the sale of trust properties.
Real estate firms can provide expertise and resources, potentially increasing sales and associated
processing fees.
• Case Study: San Diego County, California, partnered with local real estate firms to
manage land trust sales, generating an additional $20,000 annually in processing
fees. The collaboration improved sales efficiency and revenue generation.
Opportunity: Ideally strive for $11,300 - $22,600.
Program: Lake Trafford Cemetery
Department: Facilities Management Division Program Description: This program provides for
administration, operation, and basic maintenance of the cemetery. Tasks include: selling burial
plots, assigning pre-need plots, arranging for the flagging of plots for all burials, recording deed
certificates, and processing payment of associated costs. Program Cost: $49,748.75 Program
Revenue: $93,200
Insight 1: Introduce premium services such as customized headstones, memorial benches, and
landscaping options for additional fees. These services can generate additional revenue while
enhancing the cemetery's offerings.
• Case Study: Hillsborough County, Florida, introduced premium cemetery services,
generating an additional $40,000 annually. The premium options provided families
with more choices and increased the cemetery's revenue.
Insight 2: Partner with local funeral homes to create bundled service packages that include burial
plots and other cemetery services. This can streamline the process for families and generate
additional revenue through package deals.
• Case Study: Maricopa County, Arizona, partnered with local funeral homes to offer
bundled service packages, increasing annual revenue by $35,000. The collaboration
provided convenience for families and boosted the cemetery's income.
Opportunity: Ideally strive for $21,500 - $43,900.
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Program: Community Health Planning and Statistics
Department: Public Health Division Program Description: Provide continuous statistical data-
based assessment of health, demographics, and socio -economic characteristics of the population
served within the county. Program Cost: $47,077.8 Program Revenue: $0
Insight 1: Offer data analysis and reporting services to local businesses, non-profits, and
government agencies for a fee. These services can provide valuable insights while generating
revenue for the program.
• Case Study: Fairfax County, Virginia, introduced fee-based data analysis services,
generating $50,000 annually. The program provided critical data insights to various
organizations and supported the county's public health initiatives.
Insight 2: Seek grant funding from state and federal health agencies to support the collection and
analysis of health data. These grants can provide additional resources for expanding the
program's capabilities.
• Case Study: Travis County, Texas, secured $45,000 annually in state and federal
grants for its health data analysis program. The funding helped improve data
collection and analysis, supporting public health planning and decision -making.
Opportunity: Ideally strive for $23,500 - $47,100.
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Category 4: Low Impact, Low Cost, High Mandate,
High Reliance
Services here are mandated and highly relied upon by the community but have low impact
and cost. The challenge is to balance compliance with mandate requirements and
community expectations while managing limited resources. Cost recovery efforts,
efficiency maximization, and service level adjustments can help maintain these essential
services without overburdening the budget.
Program: County Traffic
Department: Clerk Of Courts Program Description: TBD Program Cost: $6,100 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for handling and processing traffic-related
documents and violations. Charging a nominal fee for these services can generate additional
revenue while maintaining compliance with legal requirements.
• Case Study: Orange County, California, introduced a fee-for-service model for
processing traffic violations, generating an additional $10,000 annually. The fees
help cover administrative costs and ensure timely processing of documents.
Insight 2: Partner with local driving schools and legal services to offer bundled packages for
traffic violation handling and education. This can provide convenience for residents while
generating revenue through partnerships.
• Case Study: Travis County, Texas, partnered with local driving schools to offer
packages that include traffic violation processing and driving courses, generating
$8,000 annually. The initiative provided a comprehensive service to residents and
supported local businesses.
Opportunity: Ideally strive for $3,000 - $6,100.
Program: Jury
Department: Clerk Of Courts Program Description: TBD Program Cost: $5,300 Program
Revenue: $0
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Insight 1: Implement a juror donation program where jurors can choose to donate their nominal
jury compensation to a county fund supporting local legal aid services or community projects.
This can create a sense of community involvement and generate funds for impor tant initiatives.
• Case Study: King County, Washington, introduced a juror donation program, raising
over $7,000 annually for local legal aid services. The program provided a way for
jurors to give back to the community and support essential services.
Insight 2: Partner with local businesses to provide discounts or vouchers to jurors for their
service. Businesses can benefit from increased foot traffic, while the county can reduce costs
associated with juror compensation by offering non-monetary incentives.
• Case Study: Maricopa County, Arizona, partnered with local businesses to offer
juror discounts and vouchers, reducing direct juror compensation costs by $6,000
annually. The initiative supported local businesses and provided jurors with
valuable incentives.
Opportunity: Ideally strive for $1,600 - $2,600.
Program: Public Records
Department: Communications, Government & Public Affairs Program Description: Provide
Document and Records Management Systems that assure compliance with public records law
and reduces costs associated with records creation, storage, retrieval, and disposition. Accept and
fill requests for public information. Program Cost: $136,065.74 Program Revenue: $1,000
Insight 1: Develop a subscription-based service for frequent users of the public records system,
such as law firms, real estate agencies, and journalists. This can provide them with priority
access and additional features, generating steady revenue.
• Case Study: Miami-Dade County, Florida, introduced a subscription service for
frequent users of its public records system, generating over $50,000 annually. The
service provided enhanced access and features, meeting the needs of high -demand
users.
Insight 2: Offer digitization and secure storage services for private entities and individuals
looking to manage their own records. Charging for these services can offset costs and provide a
valuable resource for the community.
• Case Study: Harris County, Texas, launched a records digitization service for local
businesses, generating $45,000 annually. The service provided secure storage and
easy access, benefiting both the county and the community.
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Opportunity: Ideally strive for $67,500 - $135,100.
Program: Health Care Responsibility Act (HCRA)
Department: Community and Human Services Division Program Description: As identified in
Florida Statute 125.01, provide information to services that meet the needs of the citizens in
order to provide assistance. Out-of-County Hospital Care as determined by Florida Statute
154.301 and Health Care Responsibility Act (HCRA). Program Cost: $49,900 Program
Revenue: $0
Insight 1: Collaborate with neighboring counties to establish a regional healthcare fund that
shares the costs of out-of-county hospital care. This can reduce the financial burden on Collier
County while ensuring residents receive necessary medical care.
• Case Study: Santa Clara County, California, formed a regional healthcare fund with
neighboring counties, reducing its out-of-county care costs by 25%. The
collaboration ensured residents had access to necessary medical services without
overburdening any single county's budget.
Insight 2: Seek grant funding from state and federal health agencies to support the costs
associated with out-of-county hospital care. These grants can provide additional resources and
alleviate the county's financial obligations.
• Case Study: Alameda County, California, secured $30,000 annually in state and
federal grants for its out-of-county healthcare program. The funding helped cover
costs and ensure residents received needed medical care.
Opportunity: Ideally strive for $15,000 - $25,000.
Program: Indigent Burials
Department: Community and Human Services Division Program Description: Provide
burial/cremation services to Collier County residents or unclaimed individuals not financially
able to be buried in other manners, as required by Florida Statute 406.50. Program Cost:
$32,000 Program Revenue: $0
Insight 1: Partner with local funeral homes and crematoriums to establish a cost-sharing
agreement for indigent burials. This can reduce the county's financial burden while ensuring
dignified services for those in need.
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• Case Study: Broward County, Florida, partnered with local funeral homes to share
the costs of indigent burials, saving $12,000 annually. The agreement ensured
dignified services and reduced county expenses.
Insight 2: Seek funding from charitable foundations and non-profit organizations dedicated to
supporting indigent burials. Grants and donations can help offset the costs and provide a
sustainable funding source.
• Case Study: Maricopa County, Arizona, received $15,000 annually in grants from
non-profit organizations to support indigent burial services. The funding helped
maintain the program without additional county expenditures.
Opportunity: Ideally strive for $9,600 - $16,000.
Program: Medication Assistance
Department: Community and Human Services Division Program Description: As identified in
Florida Statute 125.01, provide short-term assistance to elderly, poverty level, uninsured county
residents to alleviate illness and prolonged disabilities. Program Cost: $10,000 Program
Revenue: $0
Insight 1: Partner with local pharmacies and healthcare providers to create a medication discount
program for eligible residents. This can reduce the county's costs while ensuring residents have
access to necessary medications.
• Case Study: Cook County, Illinois, partnered with local pharmacies to offer
medication discounts for low-income residents, saving $5,000 annually. The
program provided essential medications at reduced costs.
Insight 2: Seek grant funding from healthcare foundations and non-profit organizations
dedicated to supporting medication assistance programs. These grants can help cover the costs
and expand the program's reach.
• Case Study: Travis County, Texas, secured $6,000 annually in grants from
healthcare foundations to support its medication assistance program. The funding
ensured residents had access to necessary medications without increasing county
expenses.
Opportunity: Ideally strive for $3,000 - $5,000.
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Program: Program Support
Department: Community and Human Services Division Program Description: General Fund
support of CHS grant funded positions and operating costs for which grant funding for program
administration and delivery are exhausted, insufficient or unallowable, Social Services,
Affordable Housing operating expense funding and Housing and Human Services grant match
funds. Program Cost: $78,200 Program Revenue: $0
Insight 1: Consolidate administrative support functions across multiple grant-funded programs
to reduce redundancy and streamline operations. This can result in cost savings and more
efficient use of resources.
• Case Study: Fairfax County, Virginia, consolidated its grant administration
functions, reducing costs by 20%. The streamlined process improved efficiency and
compliance with grant requirements.
Insight 2: Seek additional grant funding specifically for administrative support and operating
costs from state and federal agencies. These grants can provide necessary resources to maintain
program support without relying solely on the general fund.
• Case Study: Sonoma County, California, secured additional grant funding for
administrative support, generating $30,000 annually. The funding helped cover
operating costs and ensured continued program support.
Opportunity: Ideally strive for $23,500 - $39,100.
Program: Agriculture - Sustainable Food Systems
Department: University Extension Service Division Program Description: Provides
agriculture-related education to Collier County and regional producers and future producers
using farm and agricultural management models and food safety requirements/best practices that
are science-based, cutting-edge, land-grant university research proven, and cost-effective.
Promote sustainability in the agriculture industry specializing in residential and commercial
enterprises from seed to fork. Educational areas include entrepreneurial/economic development,
networking of small farm producers, backyard livestock, food production education, food safety,
communicating the latest research available from the University of Florida and around the
country, agricultural awareness and ag econo mics education, annual educational farm tours,
tropical fruit education, and best practices in commercial and residential agriculture. Field visits,
resource development, and consultation are important functions to meet the needs of agricultural
stakeholders. Multi-county agents assist in providing necessary expertise in the large commercial
commodity producers of vegetable crops, citrus production, and livestock. Program Cost:
$60,523.1 Program Revenue: $0
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Insight 1: Partner with local agricultural businesses and food production companies to sponsor
specific educational programs and initiatives. Sponsors can receive recognition through
promotional materials and events, reducing the financial burden on the county.
• Case Study: Sonoma County, California, secured sponsorships from local wineries
and food production companies for its agricultural extension programs, raising over
$50,000 annually. The sponsorships provided critical funding and increased
community engagement.
Insight 2: Offer fee-based workshops and training sessions for commercial and residential
agriculture stakeholders. These sessions can cover advanced topics and provide hands -on
learning opportunities, generating additional revenue.
• Case Study: Maricopa County, Arizona, introduced fee-based workshops for its
agricultural extension programs, generating an additional $40,000 annually. The
workshops provided valuable training and supported the county's agricultural
initiatives.
Opportunity: Ideally strive for $30,300 - $60,500.
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Category 5: Low Impact, High Cost, Low Mandate,
Low Reliance
High-cost services with low impact and minimal mandate fall into this category, presenting
a prime opportunity for cost recovery and efficiency improvements. In -sourcing for revenue
generation or partnering with external entities can reduce the financial s train. Reducing or
eliminating non-essential services while maximizing operational efficiency ensures that
resources are utilized where they can create the most significant benefit.
Program: GIS/Mapping
Department: Administration - GMCDD Program Description: Maintain, edit, and update the
County's Official Zoning Atlas computer files. Provide technical support to Engineering, Zoning,
and Comprehensive Planning Divisions, including rezone exhibits/property owner lists and
support for the County's Growth Manag ement Plan. Provide Technical and GIS/CAD support to
other divisions within the Department and on a contract or as-needed basis, to divisions outside
the Department and the public. Maintain, edit, and u pdate the GIS/911 Addressing database for
utilization by all County agencies. Program Cost: $454,695 Program Revenue: $0
Insight 1: Offer GIS/Mapping services to private developers and local businesses for a fee. This
can include customized mapping, spatial analysis, and data visualization services.
• Case Study: San Bernardino County, California, provides GIS services to private
entities, generating over $200,000 annually. This program allows businesses to
leverage county expertise for their projects while creating a revenue stream.
Insight 2: Partner with educational institutions to offer GIS training and certification programs.
These programs can be offered to students and professionals, generating additional revenue
while enhancing local GIS expertise.
• Case Study: Maricopa County, Arizona, partnered with a local university to offer GIS
certification programs, generating $150,000 annually. The training programs
provided valuable skills to participants and supported county operations.
Opportunity: Ideally strive for $227,300 - $454,700.
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Program: Bayshore CRA/MSTU Landscaping
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Landscaping costs within the Bayshore Beautification MSTU and CRA Program Cost:
$239,000 Program Revenue: $0
Insight 1: Seek sponsorships from local businesses for landscaping projects. Sponsors can
receive recognition through signage and promotional materials, reducing the county’s costs.
• Case Study: Orange County, California, secured $100,000 annually in landscaping
sponsorships from local businesses. The funds helped maintain public spaces
while promoting community involvement.
Insight 2: Partner with local horticultural societies or garden clubs to maintain and enhance
landscaping projects. These partnerships can provide volunteer labor and reduce maintenance
costs.
• Case Study: Hillsborough County, Florida, partnered with local garden clubs,
saving $80,000 annually on landscaping maintenance. The clubs provided volunteer
labor and expertise, enhancing the aesthetic value of public spaces.
Opportunity: Ideally strive for $71,700 - $119,500.
Program: Bayshore CRA/MSTU Utilities
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Water and electric costs for properties within the Bayshore Beautification MSTU and CRA
Program Cost: $171,900 Program Revenue: $0
Insight 1: Implement energy efficiency initiatives, such as installing solar panels or LED
lighting, to reduce utility costs. Grants and incentives can help cover the initial investment.
• Case Study: Sonoma County, California, installed solar panels on public buildings,
reducing utility costs by $50,000 annually. The project was funded through state
grants and rebates, providing long-term savings.
Insight 2: Explore water-saving technologies and practices, such as xeriscaping and smart
irrigation systems, to reduce water consumption and associated costs.
• Case Study: Palm Beach County, Florida, implemented xeriscaping in public areas,
saving $40,000 annually on water costs. The initiative reduced water usage and
maintenance expenses.
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Opportunity: Ideally strive for $85,900 - $171,900.
Program: Mental Health and Substance Abuse Medical Services -David
Lawrence Center and NAMI
Department: Community and Human Services Division Program Description: Pursuant to
Florida Statute, Section 394.76(9) (a) and (b), contract between Collier County and NAMI and
the David Lawrence Center for mental health and substance abuse services. Program Cost:
$1,034,700 Program Revenue: $0
Insight 1: Partner with local healthcare providers and non-profits to share the costs of mental
health and substance abuse services. Collaborative funding can reduce the county’s financial
burden while ensuring comprehensive care.
• Case Study: Santa Clara County, California, partnered with local healthcare
providers, saving $300,000 annually on mental health services. The collaboration
improved service delivery and reduced costs.
Insight 2: Apply for state and federal grants specifically aimed at mental health and substance
abuse treatment programs. These grants can provide additional funding and expand service
capacity.
• Case Study: Alameda County, California, secured $400,000 annually in grants for
mental health services. The funding enhanced program capacity and reduced
reliance on local funds.
Opportunity: Ideally strive for $517,400 - $1,034,700.
Program: Animal Care
Department: Domestic Animal Services Division Program Description: Animal intake
processes including impounding of stray animals, owner surrenders, health checks, vaccinations,
and creation of animal care records. Program Cost: $733,330 Program Revenue: $0
Insight 1: Implement a fee-for-service model for vaccinations, health checks, and other routine
care services. This can generate revenue while providing essential services to the community.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
animal care, generating $300,000 annually. The fees helped cover program costs
and ensured sustainability.
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Insight 2: Partner with local veterinarians and animal welfare organizations to share costs and
resources. These partnerships can provide additional funding and support for animal care
services.
• Case Study: Travis County, Texas, partnered with local veterinarians, saving
$200,000 annually on animal care services. The collaboration improved care quality
and reduced costs.
Opportunity: Ideally strive for $366,700 - $733,300.
Program: Animal Shelter Services
Department: Domestic Animal Services Division Program Description: Cleaning and
sanitization protocols to limit zoonotic disease and transmission of illness in accordance with
American Veterinary Medical Association Guidelines. Program Cost: $546,923.92 Program
Revenue: $170,500
Insight 1: Develop a volunteer program to assist with cleaning and maintenance tasks.
Volunteers can help reduce staffing costs while maintaining high standards of care.
• Case Study: Hillsborough County, Florida, developed a volunteer program for its
animal shelters, saving $100,000 annually. The program provided valuable support
and reduced operational expenses.
Insight 2: Seek sponsorships and donations from local businesses and animal welfare
organizations to support shelter operations. Sponsors can receive recognition through
promotional materials and events.
• Case Study: Orange County, California, secured $120,000 annually in
sponsorships for its animal shelters. The funds helped cover operational costs and
enhance shelter services.
Opportunity: Ideally strive for $188,200 - $376,400.
Program: Community Outreach
Department: Domestic Animal Services Division Program Description: Promoting programs
and services through social media and other marketing campaigns. Leverage social media
presence to publicize lost pets, adoptions, and reunification of pets with their owners. Promotion
of fundraising and special events. Program Cost: $211,410 Program Revenue: $0
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Insight 1: Partner with local media outlets and influencers to amplify outreach efforts and reduce
marketing costs. These partnerships can provide free or discounted promotional opportunities.
• Case Study: Santa Clara County, California, partnered with local media and
influencers, saving $50,000 annually on marketing expenses. The collaboration
increased program visibility and engagement.
Insight 2: Develop a membership program for animal lovers, offering exclusive content, early
access to events, and other perks for a nominal fee. Membership fees can generate additional
revenue and foster community support.
• Case Study: Maricopa County, Arizona, introduced a membership program for its
animal services, generating $60,000 annually. The program provided members with
exclusive benefits and supported outreach efforts.
Opportunity: Ideally strive for $63,400 - $105,700.
Program: Neutered or Spayed Program
Department: Domestic Animal Services Division Program Description: Ensure that all
animals adopted to new families or reclaimed by their owners from Domestic Animal Services
are sterilized prior to adoption or release. Accept donations from the public to support the
program in accordance with Resolution 2017-104. Program Cost: $772,654 Program Revenue:
$81,500
Insight 1: Offer low-cost spay and neuter services to the public, charging a nominal fee to cover
costs. This can generate additional revenue while promoting responsible pet ownership.
• Case Study: Cook County, Illinois, introduced low-cost spay and neuter services,
generating $200,000 annually. The program reduced the number of stray animals
and supported operational costs.
Insight 2: Seek grant funding from animal welfare organizations to support spay and neuter
programs. Grants can help cover costs and expand the program’s reach.
• Case Study: Travis County, Texas, secured $150,000 annually in grants for its spay
and neuter programs. The funding helped increase the number of animals sterilized
and reduced shelter intake.
Opportunity: Ideally strive for $345,600 - $691,200.
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Program: Capital Project Inspection
Department: Facilities Management Division Program Description: Overseeing and evaluating
construction projects to ensure compliance with safety regulations, codes, plans, and
specifications is the primary responsibility of inspectors. They observe various aspects of the
construction process, including materials, structures, electrical, and mechanical systems. Their
role is identifying any deficiencies or discrepancies and providing feedback to the project
manager and contractors to ensure projects meet the required standards. Through inspection,
risks are mitigated, quality is maintained, and the safety and longevity of constructed assets are
assured. Program Cost: $483,117 Program Revenue: $0
Insight 1: Offer inspection services to private construction projects for a fee. This can generate
revenue while ensuring high standards of safety and quality in local construction.
• Case Study: Fairfax County, Virginia, provides inspection services to private
projects, generating $250,000 annually. The program ensures consistent standards
and supports county operations.
Insight 2: Partner with local construction companies to provide training on safety regulations
and code compliance. Charging for these training sessions can create a new revenue stream.
• Case Study: Maricopa County, Arizona, partnered with construction companies for
training programs, generating $200,000 annually. The training improved compliance
and safety in local construction projects.
Opportunity: Ideally strive for $241,600 - $483,100.
Program: Capital Project Support
Department: Facilities Management Division Program Description: Facilitates the smooth
operation of projects by providing essential administrative assistance. This includes managing
project solicitation, contracting, documentation, coordinating meetings, assisting with budget
tracking, invoicing, change management, handling communication between stakeholders, and
ensuring compliance with Collier County Procurement Ordinance and internal processes. Their
function is to streamline project management processes and support the project managers to
achieve project goals. Program Cost: $450,303 Program Revenue: $0
Insight 1: Offer project management support services to local businesses and non -profits for a
fee. This can include assistance with project planning, budgeting, and compliance, generating
additional revenue.
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• Case Study: Sonoma County, California, provides project management support to
local businesses, generating $200,000 annually. The services ensure successful
project completion and create a new revenue stream.
Insight 2: Develop a training program for project managers on best practices in project
management and compliance. Charging for these training sessions can generate revenue while
improving project outcomes.
• Case Study: Travis County, Texas, introduced project management training
programs, generating $150,000 annually. The training improved project success
rates and supported county operations.
Opportunity: Ideally strive for $225,200 - $450,300.
Program: Custodial Services
Department: Facilities Management Division Program Description: Clean, sanitize, and
restock products at public facilities. Program Cost: $1,467,980.95 Program Revenue: $0
Insight 1: Partner with local businesses and institutions to offer custodial services for a fee. This
can include cleaning services for offices, schools, and event venues, generating additional
revenue.
• Case Study: San Mateo County, California, provides custodial services to local
schools and businesses, generating $500,000 annually. The program ensures high -
quality cleaning and creates a new revenue stream.
Insight 2: Implement a volunteer program for minor custodial tasks, such as restocking products
and general upkeep. Volunteers can reduce staffing costs while maintaining facility cleanliness.
• Case Study: Hillsborough County, Florida, developed a volunteer program for
custodial support, saving $300,000 annually. The program provided valuable
assistance and reduced operational expenses.
Opportunity: Ideally strive for $733,900 - $1,468,000.
Program: Facilities Management Budget and Fiscal
Department: Facilities Management Division Program Description: Provides comprehensive
assistance in all financial and budget tasks, budget management to ensure proper and efficient
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use of budget, and vendor relations within Facilities Management. Program Cost: $434,247.85
Program Revenue: $0
Insight 1: Offer financial and budget management services to local non-profits and small
businesses for a fee. This can include assistance with budgeting, financial planning, and vendor
management, generating additional revenue.
• Case Study: Fairfax County, Virginia, provides financial management services to
local non-profits, generating $200,000 annually. The services ensure proper
financial planning and create a new revenue stream.
Insight 2: Develop a training program for financial management and budgeting best practices.
Charging for these training sessions can generate revenue while improving financial literacy and
management skills in the community.
• Case Study: Maricopa County, Arizona, introduced financial management training
programs, generating $150,000 annually. The training improved financial planning
and supported county operations.
Opportunity: Ideally strive for $217,100 - $434,200.
Program: Government Security
Department: Facilities Management Division Program Description: Administration and
management of County contract security functions. Government Security provides the necessary
resources for detection of contraband and the protection of judiciary, elected officials,
employees, and visitors with optimum customer service at specific locations. It is comprised of
contract security checkpoint staffing, special duty assignments, interior and exterior patrols of
buildings and facilities, along with security audits and security coordination and planning.
Program Cost: $1,543,999 Program Revenue: $0
Insight 1: Offer security services to private events and local businesses for a fee. This can
include providing security personnel, conducting security audits, and offering training on
security best practices.
• Case Study: Travis County, Texas, provides security services to private events and
businesses, generating $500,000 annually. The services ensure safety and security
while creating a new revenue stream.
Insight 2: Partner with local law enforcement agencies to share security resources and reduce
costs. Collaborative security efforts can enhance safety while optimizing resource allocation.
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• Case Study: Maricopa County, Arizona, partnered with local law enforcement for
security services, saving $400,000 annually. The collaboration improved security
and reduced operational expenses.
Opportunity: Ideally strive for $771,800 - $1,544,000.
Program: Grounds Maintenance
Department: Facilities Management Division Program Description: Provide competitive sub-
contracted landscaping services to the County’s main campus and approximately 60 satellite
facilities as well as to provide for pest control, fertilization, and mulching. Program Cost:
$1,122,033.5 Program Revenue: $0
Insight 1: Partner with local landscaping companies to offer joint services for public and private
properties. This can reduce costs through shared resources and generate additional revenue.
• Case Study: Sonoma County, California, partnered with local landscaping
companies, saving $400,000 annually on grounds maintenance. The collaboration
provided high-quality services and reduced costs.
Insight 2: Implement a volunteer program for basic landscaping tasks, such as mulching and
weeding. Volunteers can help maintain public spaces and reduce maintenance costs.
• Case Study: Hillsborough County, Florida, developed a volunteer landscaping
program, saving $250,000 annually. The program provided valuable assistance and
reduced operational expenses.
Opportunity: Ideally strive for $561,000 - $1,122,000.
Program: Lock and Door Service
Department: Facilities Management Division Program Description: Ensure that properties are
secure and accessible through lock, latch, and door repair, circuits, electric latches, electric locks,
and control panels. Maintains and enhances the safety and convenience of buildings. Program
Cost: $392,358.96 Program Revenue: $0
Insight 1: Offer lock and door repair services to local businesses and non-profits for a fee. This
can generate additional revenue while providing essential security services to the community.
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• Case Study: San Mateo County, California, provides lock and door repair services
to local businesses, generating $150,000 annually. The services ensure security and
create a new revenue stream.
Insight 2: Partner with local hardware stores and locksmiths to offer discounted services and
products. These partnerships can reduce costs and provide additional resources for lock and door
maintenance.
• Case Study: Orange County, California, partnered with local hardware stores,
saving $100,000 annually on lock and door maintenance. The collaboration
provided quality products and reduced expenses.
Opportunity: Ideally strive for $196,200 - $392,400.
Program: Maintenance Management & Operational Support
Department: Facilities Management Division Program Description: Responsible for directing
and managing building and facility maintenance functions and activities. This program is
responsible for Building Maintenance planning, and coordination of both preventative,
predictive, and reactive maintenance and supplied operational support. Program Cost:
$1,810,492.99 Program Revenue: $10,000
Insight 1: Offer maintenance management services to local businesses and non -profits for a fee.
This can include planning, coordination, and operational support, generating additional revenue.
• Case Study: Fairfax County, Virginia, provides maintenance management services
to local non-profits, generating $300,000 annually. The services ensure proper
maintenance and create a new revenue stream.
Insight 2: Develop a training program for building maintenance best practices. Charging for
these training sessions can generate revenue while improving maintenance skills in the
community.
• Case Study: Maricopa County, Arizona, introduced maintenance management
training programs, generating $250,000 annually. The training improved
maintenance outcomes and supported county operations.
Opportunity: Ideally strive for $900,200 - $1,800,500.
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Program: Management & Oversight
Department: Facilities Management Division Program Description: Responsible for the
overall management and direction for the Facilities Management Division. This program drives
the Division’s vision and objectives through the utilization of short and long term strategic
planning, financial planning, annual update and inventory reporting, and emergency management
planning. Program Cost: $1,170,370.99 Program Revenue: $0
Insight 1: Offer management and oversight consulting services to local businesses and non-
profits for a fee. This can include strategic planning, financial planning, and emergency
management planning, generating additional revenue.
• Case Study: Sonoma County, California, provides management consulting services
to local businesses, generating $400,000 annually. The services ensure effective
management and create a new revenue stream.
Insight 2: Develop a training program for management best practices. Charging for these
training sessions can generate revenue while improving management skills in the community.
• Case Study: Travis County, Texas, introduced management training programs,
generating $350,000 annually. The training improved management outcomes and
supported county operations.
Opportunity: Ideally strive for $585,200 - $1,170,400.
Program: Property Acquisition
Department: Facilities Management Division Program Description: Provides for the
acquisition and appraisal of land and land rights for all County divisions. Some examples are
right-of-way for all utility projects, sites for parks, libraries, water treatment facilities,
wastewater treatment facilities, EMS facilities, sites under the Conservation Collier program, and
sites for administrative offices. Program Cost: $431,564.75 Program Revenue: $122,307.5
Insight 1: Offer property acquisition and appraisal services to local businesses and non-profits
for a fee. This can generate additional revenue while providing essential services to the
community.
• Case Study: San Mateo County, California, provides property acquisition services
to local businesses, generating $200,000 annually. The services ensure proper
property management and create a new revenue stream.
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Insight 2: Partner with local real estate firms to provide joint services for property acquisition
and appraisal. These partnerships can reduce costs and provide additional resources for property
management.
• Case Study: Orange County, California, partnered with local real estate firms,
saving $150,000 annually on property acquisition and appraisal. The collaboration
provided quality services and reduced expenses.
Opportunity: Ideally strive for $215,800 - $431,600.
Program: Property Management and Leasing
Department: Facilities Management Division Program Description: Responsible for leasing of
both improved and unimproved property for County and Constitutional Officer uses, as well as
the leasing of County-owned property to others for compatible uses and the issuance of licenses
to non-profit organizations to hold special events on County-owned property. Resolving
ordinance violations on vacant County-owned property also falls within this program. Program
Cost: $161,148.25 Program Revenue: $45,692.5
Insight 1: Offer property management and leasing services to local businesses and non -profits
for a fee. This can include assistance with leasing, property management, and ordinance
compliance, generating additional revenue.
• Case Study: Fairfax County, Virginia, provides property management services to
local businesses, generating $150,000 annually. The services ensure proper
property management and create a new revenue stream.
Insight 2: Partner with local real estate firms to provide joint services for property management
and leasing. These partnerships can reduce costs and provide additional resources for property
management.
• Case Study: Maricopa County, Arizona, partnered with local real estate firms,
saving $100,000 annually on property management and leasing. The collaboration
provided quality services and reduced expenses.
Opportunity: Ideally strive for $80,600 - $161,100.
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Program: Real Property Administration
Department: Facilities Management Division Program Description: Provides for the
administration and coordination of agency-wide real estate management. Program Cost:
$416,711 Program Revenue: $0
Insight 1: Offer real property administration services to local businesses and non-profits for a
fee. This can include assistance with real estate management, leasing, and compliance,
generating additional revenue.
• Case Study: San Mateo County, California, provides real property administration
services to local businesses, generating $200,000 annually. The services ensure
proper real estate management and create a new revenue stream.
Insight 2: Partner with local real estate firms to provide joint services for real property
administration. These partnerships can reduce costs and provide additional resources for real
estate management.
• Case Study: Orange County, California, partnered with local real estate firms,
saving $150,000 annually on real property administration. The collaboration
provided quality services and reduced expenses.
Opportunity: Ideally strive for $208,400 - $416,700.
Program: Systems and Data Operations
Department: Facilities Management Division Program Description: This program group also
supports the work order/asset management system, the CAD building database, project
management and billing applications, software evaluation, selection, and implementation, radio
communications, data processing equipment management, building management systems, and
coordination and compliance with IT Division specifications and security requirements.
Program Cost: $674,787.5 Program Revenue: $0
Insight 1: Offer systems and data operations services to local businesses and non-profits for a
fee. This can include assistance with work order management, CAD support, and data
processing, generating additional revenue.
• Case Study: Fairfax County, Virginia, provides systems and data operations
services to local businesses, generating $300,000 annually. The services ensure
proper data management and create a new revenue stream.
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Insight 2: Partner with local IT firms to provide joint services for systems and data operations.
These partnerships can reduce costs and provide additional resources for data management and
IT support.
• Case Study: Maricopa County, Arizona, partnered with local IT firms, saving
$250,000 annually on systems and data operations. The collaboration provided
quality services and reduced expenses.
Opportunity: Ideally strive for $337,400 - $674,800.
Program: Sublet Fleet Maintenance
Department: Fleet Management Division Program Description: Contracted services, collision
repair, towing, glass, PM, maintenance, car wash, tire service. Program Cost: $546,542.2
Program Revenue: $374,000
Insight 1: Offer fleet maintenance services to local businesses and non-profits for a fee. This can
include collision repair, towing, and routine maintenance, generating additional revenue.
• Case Study: Travis County, Texas, provides fleet maintenance services to local
businesses, generating $300,000 annually. The services ensure proper vehicle
maintenance and create a new revenue stream.
Insight 2: Partner with local auto repair shops to provide joint fleet maintenance services. These
partnerships can reduce costs and provide additional resources for vehicle maintenance.
• Case Study: Orange County, California, partnered with local auto repair shops,
saving $200,000 annually on fleet maintenance. The collaboration provided quality
services and reduced expenses.
Opportunity: Ideally strive for $273,300 - $546,500.
Program: Talent Development
Department: Human Resources Division Program Description: Develop and promote training
programs for County staff to meet employee needs, provide professional growth and
development opportunities, and provide guidance for succession planning. Coordinate
onboarding and orientation for new hires. Develop and manage staff recognition programs.
Administer the employee evaluation process. Manage the tuition reimbursement program.
Program Cost: $328,511.08 Program Revenue: $0
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Insight 1: Offer talent development services to local businesses and non-profits for a fee. This
can include training programs, professional development, and succession planning, generating
additional revenue.
• Case Study: Fairfax County, Virginia, provides talent development services to local
businesses, generating $150,000 annually. The services ensure proper employee
development and create a new revenue stream.
Insight 2: Partner with local universities to offer joint training programs and professional
development courses. These partnerships can reduce costs and provide additional resources for
employee development.
• Case Study: Maricopa County, Arizona, partnered with a local university for talent
development programs, saving $100,000 annually. The collaboration provided
quality training and reduced expenses.
Opportunity: Ideally strive for $164,300 - $328,500.
Program: Immokalee CRA/MSTU Landscaping
Department: Immokalee Community Redevelopment Agency (CRA) Program Description:
Landscaping costs within the Immokalee Beautification MSTU, CRA, and Roadway
Maintenance areas. Program Cost: $295,700 Program Revenue: $0
Insight 1: Seek sponsorships from local businesses for landscaping projects. Sponsors can
receive recognition through signage and promotional materials, reducing the county’s costs.
• Case Study: Orange County, California, secured $100,000 annually in landscaping
sponsorships from local businesses. The funds helped maintain public spaces
while promoting community involvement.
Insight 2: Partner with local horticultural societies or garden clubs to maintain and enhance
landscaping projects. These partnerships can provide volunteer labor and reduce maintenance
costs.
• Case Study: Hillsborough County, Florida, partnered with local garden clubs,
saving $80,000 annually on landscaping maintenance. The clubs provided volunteer
labor and expertise, enhancing the aesthetic value of public spaces.
Opportunity: Ideally strive for $147,800 - $295,700.
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Program: Landscape Improvements
Department: Improvement Districts and MSTU Program Description: To address
neighborhood improvements as requested by residents when the MSTU was formed. Program
Cost: $2,530,400 Program Revenue: $433,400
Insight 1: Partner with local businesses and community organizations to sponsor specific
landscape improvement projects. Sponsors can receive recognition through signage and
promotional materials, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $500,000 annually in
sponsorships for landscape improvements. The funds helped enhance public
spaces and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support landscape improvement
projects. These grants can provide additional funding and expand the scope of improvements.
• Case Study: Orange County, California, secured $400,000 annually in grants for
landscape improvements. The funding helped cover project costs and enhance the
county’s public spaces.
Opportunity: Ideally strive for $1,266,200 - $2,532,000.
Program: MSTU Project Management
Department: Improvement Districts and MSTU Program Description: Administrative support
for the established Municipal Service Taxing Units (MSTU) and Municipal Service Benefit
Units (MSBU) include preparing for monthly Advisory Committees meetings. Project
management and coordination services are also provided for established MSTUs/MSBUs
including managing contractors hired for the construction and maintenance of 15.8 miles of
roads, 7.2 miles of stormwater, 1.4 miles of boat channel, 2.2 miles of sidewalks, and 8 miles of
landscaping, including the burial of 9 miles of electrical powerlines. Program Cost: $421,058
Program Revenue: $0
Insight 1: Offer project management services to local businesses and non-profits for a fee. This
can include assistance with project planning, coordination, and contractor management,
generating additional revenue.
• Case Study: Fairfax County, Virginia, provides project management services to
local businesses, generating $200,000 annually. The services ensure successful
project completion and create a new revenue stream.
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Insight 2: Develop a training program for project management best practices. Charging for these
training sessions can generate revenue while improving project management skills in the
community.
• Case Study: Maricopa County, Arizona, introduced project management training
programs, generating $150,000 annually. The training improved project success
rates and supported county operations.
Opportunity: Ideally strive for $210,500 - $421,100.
Program: Operation & Maintenance
Department: Improvement Districts and MSTU Program Description: To address
neighborhood operations and maintenance issues as desired by local residents who form the
MSTU. Program Cost: $346,900 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to share the costs of
neighborhood operations and maintenance. These partnerships can provide additional funding
and reduce the county’s financial burden.
• Case Study: Santa Clara County, California, partnered with local businesses for
neighborhood maintenance, saving $150,000 annually. The collaboration ensured
high-quality maintenance and reduced costs.
Insight 2: Apply for grants from state and federal agencies to support neighborhood operations
and maintenance projects. These grants can provide additional funding and expand the scope of
maintenance.
• Case Study: Alameda County, California, secured $200,000 annually in grants for
neighborhood maintenance. The funding helped cover project costs and improve
community services.
Opportunity: Ideally strive for $173,400 - $346,900.
Program: Operational Support
Department: Improvement Districts and MSTU Program Description: Operational support.
Program Cost: $2,123,900 Program Revenue: $23,700
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Insight 1: Offer operational support services to local businesses and non-profits for a fee. This
can include assistance with administrative tasks, project coordination, and compliance,
generating additional revenue.
• Case Study: Fairfax County, Virginia, provides operational support services to local
businesses, generating $300,000 annually. The services ensure proper operations
and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
operational support roles. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
operational support internships, saving $200,000 annually. The collaboration
provided quality support and reduced expenses.
Opportunity: Ideally strive for $1,061,600 - $2,123,900.
Program: Adult Programs
Department: Library Division Program Description: Provide a variety of life-long learning
programs to adults. Collaborate with public, private, and nonprofit partners to promote reading
for pleasure, expand self-directed learning opportunities, and provide a variety of cultural
experiences for adults. In FY23, program attendance was approximately 16,000. Program Cost:
$664,494.26 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor adult programs. Sponsors can
receive recognition through promotional materials and events, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $200,000 annually in
sponsorships for adult programs. The funds helped enhance program offerings and
promote community involvement.
Insight 2: Offer fee-based workshops and classes for adults on specialized topics. Charging a
nominal fee can generate additional revenue while providing valuable learning opportunities.
• Case Study: Orange County, California, introduced fee-based workshops for
adults, generating $150,000 annually. The workshops provided valuable education
and supported program costs.
Opportunity: Ideally strive for $332,200 - $664,500.
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Program: Communication and Marketing
Department: Library Division Program Description: Supports internal and external
communication needs of the Library Division. This includes website maintenance, marketing of
programs, outreach, social media, and newsletters. Seek out partnerships to advance broader
public service opportunities. Program Cost: $332,503.3 Program Revenue: $0
Insight 1: Partner with local media outlets and marketing firms to amplify outreach efforts and
reduce costs. These partnerships can provide free or discounted promotional opportunities.
• Case Study: Santa Clara County, California, partnered with local media, saving
$100,000 annually on marketing expenses. The collaboration increased program
visibility and engagement.
Insight 2: Develop a membership program for library supporters, offering exclusive content,
early access to events, and other perks for a nominal fee. Membership fees can generate
additional revenue and foster community support.
• Case Study: Maricopa County, Arizona, introduced a membership program for its
library services, generating $120,000 annually. The program provided members with
exclusive benefits and supported outreach efforts.
Opportunity: Ideally strive for $166,300 - $332,500.
Program: Professional Development
Department: Library Division Program Description: Staff training and development. Broaden
staff knowledge to work across functional areas of the Library Division. Program Cost:
$231,272.4 Program Revenue: $0
Insight 1: Offer professional development services to local businesses and non -profits for a fee.
This can include training programs, workshops, and development courses, generating additional
revenue.
• Case Study: Fairfax County, Virginia, provides professional development services
to local businesses, generating $150,000 annually. The services ensure proper
employee development and create a new revenue stream.
Insight 2: Partner with local universities to offer joint training programs and professional
development courses. These partnerships can reduce costs and provide additional resources for
employee development.
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• Case Study: Maricopa County, Arizona, partnered with a local university for
professional development programs, saving $100,000 annually. The collaboration
provided quality training and reduced expenses.
Opportunity: Ideally strive for $115,600 - $231,300.
Program: Technology Services
Department: Library Division Program Description: Provides and supports technology
services for the public, including printing/faxing/scanning, computer access, tablets, and WiFi.
Develop and implement appropriate technology trainings and maintain online tutorials for digital
resources. In FY23, patrons used printing, faxing, and scanning services 42,000 times, an
increase of 10% from the previous year. Computer and tablet usage increased 18% to
approximately 150,000. Patrons accessed the WiFi 126,000 times, an incre ase of 35% over the
previous year. Program Cost: $1,064,111.61 Program Revenue: $71,000
Insight 1: Partner with local businesses and non-profits to sponsor technology services and
training programs. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: Santa Clara County, California, secured $200,000 annually in
sponsorships for technology services. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Offer fee-based technology workshops and classes for the public on specialized topics.
Charging a nominal fee can generate additional revenue while providing valuable learning
opportunities.
• Case Study: Orange County, California, introduced fee-based technology
workshops, generating $150,000 annually. The workshops provided valuable
education and supported program costs.
Opportunity: Ideally strive for $532,100 - $1,064,200.
Program: Youth Programs
Department: Library Division Program Description: Provide enriching programs for children
and teens. In FY23, program attendance was nearly 45,000, a 24% increase over the previous
year. One of our largest youth programs is our Summer Reading Program designed to reward
children's commitment to reading during school break. Execute programs that foster innovation
and creativity to support science, technology, engineering, arts, and math skills for youth and
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teens. Expand the library's outreach to childcare facilities serving at-risk and underserved
populations. Program Cost: $973,958.98 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor youth programs. Sponsors can
receive recognition through promotional materials and events, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $300,000 annually in
sponsorships for youth programs. The funds helped enhance program offerings and
promote community involvement.
Insight 2: Offer fee-based workshops and classes for youth on specialized topics. Charging a
nominal fee can generate additional revenue while providing valuable learning opportunities.
• Case Study: Orange County, California, introduced fee-based youth workshops,
generating $200,000 annually. The workshops provided valuable education and
supported program costs.
Opportunity: Ideally strive for $486,900 - $974,000.
Program: Veteran Advocacy
Department: Operations and Veteran Services Division Program Description: To assist
approximately 3,000 veterans and their dependents with service and non-service-connected
claims against the Veteran’s Administration (VA). To provide information and assistance in
obtaining other federal, state and local benefits. Program Cost: $350,663 Program Revenue:
$0
Insight 1: Seek sponsorships and donations from local businesses and veteran organizations to
support veteran advocacy programs. Sponsors can receive recognition through promotional
materials and events.
• Case Study: Maricopa County, Arizona, secured $100,000 annually in sponsorships
for veteran advocacy programs. The funds helped enhance services and promote
community involvement.
Insight 2: Offer fee-based workshops and seminars for veterans on specialized topics, such as
benefits claims and financial planning. Charging a nominal fee can generate additional revenue
while providing valuable services.
• Case Study: Travis County, Texas, introduced fee-based veteran workshops,
generating $80,000 annually. The workshops provided valuable education and
supported program costs.
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Opportunity: Ideally strive for $175,300 - $350,700.
Program: Adaptive Recreation
Department: Parks & Recreation Division Program Description: Provide safe, enjoyable
community-based recreational opportunities for youth, teens, and adults with disabilities and/or
special needs. Adaptive recreation programs include a lower participant/instructor ratio. A
variety of adaptive programs and special events are offered including art, social activities, special
events, and sports such as accessible sailing. Programming and demand are increasing with over
430 participants in 50 programs. Program Cost: $598,529 Program Revenue: $162,900
Insight 1: Partner with local businesses and non-profits to sponsor adaptive recreation programs.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Orange County, California, secured $200,000 annually in
sponsorships for adaptive recreation programs. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support adaptive recreation
programs. These grants can provide additional funding and expand the scope of programs.
• Case Study: Alameda County, California, secured $150,000 annually in grants for
adaptive recreation programs. The funding helped cover project costs and enhance
services.
Opportunity: Ideally strive for $299,300 - $598,500.
Program: Aquatics
Department: Parks & Recreation Division Program Description: Provide the public with
access to affordable, safe and supervised aquatics opportunities focusing on instructional swim
programs, swimming for health, and aquatic leisure and enjoyment. Services are offered through
4 Aquatic Centers and 1 Aquatic Attraction. Over 170,000 users enjoy Collier aquatics annually.
This includes admissions, program registration, special event attendance, rentals, and swim team
participation. Drowning prevention programs include Learn to Swim and preschool Swim
Central and Red Cross Lifeguard Training programs with over 1500 participants annually.
Aquatic facilities are utilized by 6 local high schools for swim meets and practices. Florida
Department of Health standards are followed regarding pool chemical management, pool and
deck safety, mechanical operations, and reporting requirements. Program Cost: $2,815,729
Program Revenue: $1,255,400
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Insight 1: Partner with local businesses and non-profits to sponsor aquatics programs and
facilities. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $500,000 annually in
sponsorships for aquatics programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Offer fee-based workshops and classes on water safety, swim instruction, and aquatic
fitness. Charging a nominal fee can generate additional revenue while providing valuable
learning opportunities.
• Case Study: Orange County, California, introduced fee-based aquatics workshops,
generating $300,000 annually. The workshops provided valuable education and
supported program costs.
Opportunity: Ideally strive for $1,407,900 - $2,815,700.
Program: Childcare
Department: Parks & Recreation Division Program Description: Provide affordable and safe
childcare programming for youth and teens through licensed childcare facilities and trained staff.
These services provide recreation and enrichment experiences to support self -esteem, self-
reliance, learning, pleasure, health, and well-being. Youth and teens are served in Florida
Voluntary Prekindergarten and several Out of School programs including afterschool and full-
day camps. Program participation is increasing with over 5,500 children at 9 locations
throughout Collier County. Program Cost: $2,002,754 Program Revenue: $546,400
Insight 1: Partner with local businesses and non-profits to sponsor childcare programs. Sponsors
can receive recognition through promotional materials and events, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $400,000 annually in
sponsorships for childcare programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support childcare programs. These
grants can provide additional funding and expand the scope of services.
• Case Study: Alameda County, California, secured $350,000 annually in grants for
childcare programs. The funding helped cover project costs and enhance services.
Opportunity: Ideally strive for $1,001,400 - $2,002,800.
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Program: Fitness
Department: Parks & Recreation Division Program Description: Provide clean, affordable,
high-value Fitness Centers to support the public's health and wellness at 5 locations through the
county. Program includes access to well-maintained fitness machines and equipment, free
weights, and a variety of fitness classes. Fitness Center memberships increased 18% with a total
of 5,975 memberships. Annual Fitness Center usage was slightly elevated with 201,238
admissions. Program Cost: $1,006,541 Program Revenue: $619,000
Insight 1: Partner with local fitness businesses and non-profits to sponsor fitness programs and
facilities. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: Orange County, California, secured $300,000 annually in
sponsorships for fitness programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Offer fee-based workshops and classes on specialized fitness topics, such as yoga,
pilates, and strength training. Charging a nominal fee can generate additional revenue while
providing valuable learning opportunities.
• Case Study: Santa Clara County, California, introduced fee-based fitness
workshops, generating $200,000 annually. The workshops provided valuable
education and supported program costs.
Opportunity: Ideally strive for $503,300 - $1,006,500.
Program: Recreation Programming
Department: Parks & Recreation Division Program Description: Provide active and passive
recreation and leisure opportunities that support health, education, and well-being for the
community and special interest groups. Well-maintained meeting and gathering spaces and
recreation amenities are found at community and regional parks. Structured programming is
provided for all ages via classes, activities, and special events. Leisure opportunities are provided
through self-directed recreation programs. Program Cost: $3,093,163 Program Revenue:
$2,591,800
Insight 1: Partner with local businesses and non-profits to sponsor recreation programs and
facilities. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
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• Case Study: San Mateo County, California, secured $500,000 annually in
sponsorships for recreation programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Offer fee-based workshops and classes on specialized recreation topics, such as art,
music, and outdoor skills. Charging a nominal fee can generate additional revenue while
providing valuable learning opportunities.
• Case Study: Orange County, California, introduced fee-based recreation
workshops, generating $300,000 annually. The workshops provided valuable
education and supported program costs.
Opportunity: Ideally strive for $1,546,600 - $3,093,200.
Program: Sports & Athletics
Department: Parks & Recreation Division Program Description: Provide high quality, well-
maintained sport and athletic facilities, amenities, and equipment including 87 sports turf fields;
201 hard courts for pickleball, volleyball, racquetball, tennis, shuffleboard, bocce, and
basketball; 2 skate parks; 1 BMX track; 1 rink, and 1 sail/ski lake. Organized sports and athletic
programs are offered to youths, adults, and seniors with 383 programs offered. Sports Tourism
Tournaments and Athletic events increased 7% with 45 tournaments and 117 events. Program
Cost: $1,642,928 Program Revenue: $719,500
Insight 1: Partner with local businesses and non-profits to sponsor sports and athletics programs
and facilities. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: Santa Clara County, California, secured $400,000 annually in
sponsorships for sports programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Offer fee-based workshops and classes on specialized sports topics, such as coaching,
sports nutrition, and injury prevention. Charging a nominal fee can generate additional revenue
while providing valuable learning opportunities.
• Case Study: Orange County, California, introduced fee-based sports workshops,
generating $250,000 annually. The workshops provided valuable education and
supported program costs.
Opportunity: Ideally strive for $821,500 - $1,642,900.
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Program: Plan Review and Petition Processing
Department: Planning Program Description: Coordinate and process site plan reviews and
selected land use petitions; processing of administrative variances, zoning certificates and
temporary use permits not processed in the Business Center. Review site plans; review plats;
support in processing land development petitions; provide additional support and backup for
Customer Service Counter at the Business Center; assist Building Division in review of
Commercial Building Permits; Implementation of the Land Deve lopment Code and processing
amendments as directed by the BCC. Program Cost: $179,525 Program Revenue: $0
Insight 1: Offer plan review and petition processing services to local developers and businesses
for a fee. This can generate additional revenue while ensuring proper compliance with land
development codes.
• Case Study: Fairfax County, Virginia, provides plan review services to local
developers, generating $100,000 annually. The services ensure proper compliance
and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
plan review and petition processing roles. These partnerships can reduce staffing costs and
provide valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for plan
review internships, saving $80,000 annually. The collaboration provided quality
support and reduced expenses.
Opportunity: Ideally strive for $89,800 - $179,500.
Program: Operations Support Services
Department: Procurement Services Division Program Description: Manage purchase order
processing, provide SAP production training and support, conduct spend analysis to ensure
compliance with the Procurement ordinance, manual, and rules, identify new bid opportunities,
and administer Countywide mail pick-up and delivery process. Program Cost: $670,892
Program Revenue: $0
Insight 1: Offer operations support services to local businesses and non -profits for a fee. This
can include assistance with purchase order processing, spend analysis, and compliance,
generating additional revenue.
• Case Study: Fairfax County, Virginia, provides operations support services to local
businesses, generating $200,000 annually. The services ensure proper operations
and create a new revenue stream.
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Insight 2: Partner with local universities to offer internships and practical training for students in
operations support roles. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
operations support internships, saving $150,000 annually. The collaboration
provided quality support and reduced expenses.
Opportunity: Ideally strive for $335,400 - $670,900.
Program: Environmental Planning and Support Services
Department: Regulation Program Description: This section provides support to the Business
Center for environmental reviews, development and maintenance of GIS environmental data;
Support to the Environmental Review Section as necessary. Program Cost: $320,752 Program
Revenue: $0
Insight 1: Offer environmental planning and support services to local businesses and non -profits
for a fee. This can include assistance with environmental reviews, GIS data maintenance, and
compliance, generating additional revenue.
• Case Study: San Mateo County, California, provides environmental planning
services to local businesses, generating $150,000 annually. The services ensure
proper compliance and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
environmental planning and support roles. These partnerships can reduce staffing costs and
provide valuable experience for students.
• Case Study: Orange County, California, partnered with a local university for
environmental planning internships, saving $100,000 annually. The collaboration
provided quality support and reduced expenses.
Opportunity: Ideally strive for $160,400 - $320,800.
Program: Irrigation Maintenance
Department: Stormwater Operations Program Description: Maintenance and repair of
irrigation system. Includes monthly irrigation system checks of pumps, controllers, valves,
heads, and pipes for detection of leaks and malfunctions. Also includes testing, maintenance, and
lifecycle replacement of pumps and wel ls. SCADA system management including monitoring,
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programming, and management of all irrigation water resources for Collier County Road
Maintenance. Program Cost: $1,278,703.52 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor irrigation maintenance
programs. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: Orange County, California, secured $300,000 annually in
sponsorships for irrigation maintenance programs. The funds helped enhance
program offerings and promote community involvement.
Insight 2: Implement a volunteer program for basic irrigation maintenance tasks, such as
checking for leaks and minor repairs. Volunteers can help maintain irrigation systems and reduce
maintenance costs.
• Case Study: Hillsborough County, Florida, developed a volunteer irrigation
maintenance program, saving $200,000 annually. The program provided valuable
assistance and reduced operational expenses.
Opportunity: Ideally strive for $639,300 - $1,278,700.
Program: Limerock Road Construction and Maintenance
Department: Transportation Operations Program Description: To grade limerock roads located
throughout the county for limited maintenance quarterly. Maintenance only. Program Cost:
$877,464.29 Program Revenue: $0
Insight 1: Partner with local businesses and construction companies to share the costs of road
construction and maintenance. These partnerships can provide additional funding and reduce the
county’s financial burden.
• Case Study: Santa Clara County, California, partnered with local construction
companies for road maintenance, saving $400,000 annually. The collaboration
ensured high-quality maintenance and reduced costs.
Insight 2: Apply for grants from state and federal transportation agencies to support road
construction and maintenance projects. These grants can provide additional funding and expand
the scope of improvements.
• Case Study: Alameda County, California, secured $500,000 annually in grants for
road maintenance. The funding helped cover project costs and improve
transportation infrastructure.
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Opportunity: Ideally strive for $438,700 - $877,500.
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Category 6: Low Impact, High Cost, Low Mandate,
High Reliance
This category features high-cost services with low impact and no significant mandate but
high community reliance. The priority is to evaluate the necessity of these services and
explore partnerships or cost-sharing mechanisms. Reducing service levels or outsourcing
while maintaining critical functions can help balance high costs with community
expectations and financial sustainability.
Program: Cash Management
Department: Administration - GMCDD Program Description: Conduct cash receipting and
daily financial reconciliation for all Development Services Center activities. Includes the receipt
of Building Permit fees, Land Development fees, and Impact Fees. This section also provides
assorted cashiering services to the Code Enforcement Division. Provide excellent customer
service. Greet customers visiting our department, answer questions, guide customers to the
proper area, and assist with the permit application process both in person as well as on the phone.
Program Cost: $500,428 Program Revenue: $41,000
Insight 1: Implement an online payment portal to streamline the cash management process and
reduce administrative costs. This can improve efficiency and reduce the need for in -person
transactions.
• Case Study: Miami-Dade County, Florida, implemented an online payment portal
for permit fees, reducing administrative costs by $50,000 annually. The portal
improved customer service and reduced the workload on staff.
Insight 2: Partner with local banks to provide additional cashiering services and financial
management support. These partnerships can help streamline processes and reduce costs.
• Case Study: Orange County, California, partnered with local banks to handle
certain cashiering services, saving $30,000 annually. The collaboration improved
efficiency and reduced administrative burdens.
Opportunity: Ideally strive for $229,700 - $459,400.
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Program: Divisional Financial and Systems Management
Department: Administration - GMCDD Program Description: This section provides financial
and systems administration support and oversight. Responsibilities include, but are not limited
to, expenditure processing and tracking, reporting services, application management, acting as
liaison to GMD Planning & Regulatory advisory boards, and operation of the GMD Planning &
Regulation Building including the associated direct and indirect costs. Program Cost:
$3,029,201 Program Revenue: $0
Insight 1: Consolidate financial and systems management functions across multiple departments
to reduce redundancy and streamline operations. This can lead to cost savings and more efficient
use of resources.
• Case Study: Fairfax County, Virginia, consolidated its financial management
functions, reducing costs by 20%. The streamlined process improved efficiency and
compliance with financial regulations.
Insight 2: Seek grant funding from state and federal agencies to support financial and systems
management initiatives. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Sonoma County, California, secured additional grant funding for
financial management initiatives, generating $200,000 annually. The funding helped
cover operational costs and improve financial oversight.
Opportunity: Ideally strive for $1,514,600 - $3,029,200.
Program: Petition Support & Addressing Compliance Enforcement
Department: Administration - GMCDD Program Description: Clerical, technical, and site
review support of petition processing and legal address assignment for all proposed projects
during Site Development Plan and subdivision review processes. Coordinates with E911, EMS,
Sheriff, Property Appraiser, Fire Districts, and other service providers to eliminate duplicate
names and ensure compliance through enforcement of the E911 Addressing Ordinance.
Program Cost: $154,710 Program Revenue: $0
Insight 1: Implement an automated system for petition processing and address compliance
enforcement. This can reduce the need for manual processing, improve accuracy, and lower
administrative costs.
• Case Study: San Bernardino County, California, implemented an automated
petition processing system, reducing administrative costs by $50,000 annually. The
system improved accuracy and efficiency in handling petitions.
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Insight 2: Partner with local universities to offer internships and practical training for students in
petition processing and compliance enforcement roles. These partnerships can reduce staffing
costs and provide valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for petition
processing internships, saving $30,000 annually. The collaboration provided quality
support and reduced expenses.
Opportunity: Ideally strive for $77,300 - $154,700.
Program: BCC Administration Operation Support
Department: Board of County Commissioners Program Description: Funding for
administrative office costs of elected leadership serving the public. Program Cost: $626,079
Program Revenue: $0
Insight 1: Implement shared services for administrative support across multiple departments to
reduce redundancy and streamline operations. This can lead to cost savings and more efficient
use of resources.
• Case Study: Santa Clara County, California, consolidated administrative support
functions, reducing costs by 15%. The streamlined process improved efficiency and
service delivery.
Insight 2: Seek grant funding from state and federal agencies to support administrative
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Alameda County, California, secured additional grant funding for
administrative operations, generating $100,000 annually. The funding helped cover
operational costs and improve administrative support.
Opportunity: Ideally strive for $313,000 - $626,100.
Program: Community Relations
Department: Board of County Commissioners Program Description: Funding for the
Commissioners to respond to community and citizenry needs. Program Cost: $998,468
Program Revenue: $0
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Insight 1: Partner with local businesses and non-profits to sponsor community relations activities
and events. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $300,000 annually in
sponsorships for community relations activities. The funds helped enhance
program offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support community relations
initiatives. These grants can provide additional funding and expand the scope of activities.
• Case Study: Orange County, California, secured $250,000 annually in grants for
community relations programs. The funding helped cover project costs and improve
community services.
Opportunity: Ideally strive for $499,200 - $998,500.
Program: Affordable Housing
Department: Community and Human Services Division Program Description: Pursuant to
Resolution 18-82, establish a Local Affordable Housing Trust Fund to accept donations and
other designated revenue sources to meet community need for affordable housing. Provide
LGAO commitment to developers. Program Cost: $960,415 Program Revenue: $17,400
Insight 1: Partner with local businesses and non-profits to sponsor affordable housing initiatives.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Maricopa County, Arizona, secured $300,000 annually in sponsorships
for affordable housing programs. The funds helped enhance program offerings and
promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support affordable housing
projects. These grants can provide additional funding and expand the scope of initiatives.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for affordable housing projects. The funding helped cover project costs and improve
housing availability.
Opportunity: Ideally strive for $471,500 - $960,400.
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Program: Client Assistance - Divisional Administration /Overhead
Department: Community and Human Services Division Program Description: Overhead and
Administration to support medical assistance, opioid programs, mental health, and substance
abuse and medical services. Program Cost: $313,310 Program Revenue: $0
Insight 1: Consolidate administrative support functions across multiple programs to reduce
redundancy and streamline operations. This can lead to cost savings and more efficient use of
resources.
• Case Study: Fairfax County, Virginia, consolidated its administrative support
functions, reducing costs by 20%. The streamlined process improved efficiency and
service delivery.
Insight 2: Seek grant funding from state and federal agencies to support administrative overhead
for health and human services programs. These grants can provide necessary resources and
alleviate the county's financial obligations.
• Case Study: Sonoma County, California, secured additional grant funding for
administrative overhead, generating $150,000 annually. The funding helped cover
operational costs and improve program support.
Opportunity: Ideally strive for $156,600 - $313,300.
Program: Divisional Administration
Department: Conservation Collier Program Description: General overhead expenses such as
insurance, office automation costs, and indirect cost reimbursement. Program Cost: $267,100
Program Revenue: $22,000
Insight 1: Partner with local businesses and non-profits to sponsor conservation initiatives.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Orange County, California, secured $150,000 annually in
sponsorships for conservation programs. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support conservation efforts. These
grants can provide additional funding and expand the scope of initiatives.
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• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for conservation projects. The funding helped cover project costs and improve
conservation efforts.
Opportunity: Ideally strive for $122,500 - $245,100.
Program: Compliance and Performance Reviews
Department: Corporate Compliance & Continuous Improvement (CCCI) Program
Description: To provide funding to review performance and compliance within the various
Divisions under the County Manager's Agency. Program Cost: $821,406 Program Revenue:
$208,400
Insight 1: Offer compliance and performance review services to local businesses and non -profits
for a fee. This can generate additional revenue while ensuring proper compliance and
performance standards.
• Case Study: Fairfax County, Virginia, provides compliance review services to local
businesses, generating $250,000 annually. The services ensure proper compliance
and create a new revenue stream.
Insight 2: Develop a training program for compliance and performance best practices. Charging
for these training sessions can generate revenue while improving compliance and performance
standards in the community.
• Case Study: Maricopa County, Arizona, introduced compliance training programs,
generating $200,000 annually. The training improved compliance outcomes and
supported county operations.
Opportunity: Ideally strive for $410,700 - $821,400.
Program: Ordinances, Resos, Other Legal Documents, & Legal Opinions
Department: County Attorney Program Description: Research, draft, and provide legal review
of legally binding documents (including massive numbers of contracts). Provide requested legal
opinions and interpretations. Program Cost: $349,752.2 Program Revenue: $0
Insight 1: Offer legal document drafting and review services to local businesses and non-profits
for a fee. This can generate additional revenue while ensuring proper legal standards are met.
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• Case Study: San Mateo County, California, provides legal drafting services to local
businesses, generating $200,000 annually. The services ensure proper legal
compliance and create a new revenue stream.
Insight 2: Partner with local law schools to offer internships and practical training for students in
legal document drafting and review. These partnerships can reduce staffing costs and provide
valuable experience for students.
• Case Study: Orange County, California, partnered with a local law school for legal
internships, saving $150,000 annually. The collaboration provided quality legal
support and reduced expenses.
Opportunity: Ideally strive for $174,900 - $349,800.
Program: Communications, Government and Public Affairs
Department: County Manager Operations Program Description: Monitor, track, and report on
state and federal legislative priorities of the Board of County Commissioners. Program Cost:
$412,111.2 Program Revenue: $0
Insight 1: Develop a subscription-based service for frequent users of legislative tracking and
reporting, such as law firms, advocacy groups, and journalists. This can provide them with
priority access and additional features, generating steady revenue.
• Case Study: Miami-Dade County, Florida, introduced a subscription service for
legislative tracking, generating over $100,000 annually. The service provided
enhanced access and features, meeting the needs of high -demand users.
Insight 2: Partner with local universities to offer internships and practical training for students in
government affairs and public relations roles. These partnerships can reduce staffing costs and
provide valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
government affairs internships, saving $75,000 annually. The collaboration provided
quality support and reduced expenses.
Opportunity: Ideally strive for $206,100 - $412,100.
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Program: Executive Management
Department: County Manager Operations Program Description: Carry out directives and
policies of the BCC. Program Cost: $1,139,600.3 Program Revenue: $0
Insight 1: Offer executive management consulting services to local businesses and non-profits
for a fee. This can include strategic planning, policy development, and operational oversight,
generating additional revenue.
• Case Study: Sonoma County, California, provides executive management
consulting services to local businesses, generating $400,000 annually. The services
ensure effective management and create a new revenue stream.
Insight 2: Develop a training program for executive management best practices. Charging for
these training sessions can generate revenue while improving management skills in the
community.
• Case Study: Travis County, Texas, introduced executive management training
programs, generating $350,000 annually. The training improved management
outcomes and supported county operations.
Opportunity: Ideally strive for $569,800 - $1,139,600.
Program: Operation Support
Department: County Manager Operations Program Description: Provides for the operational
staff and administrative support to the County Manager Office. Program Cost: $535,857.5
Program Revenue: $0
Insight 1: Implement shared services for operational support across multiple departments to
reduce redundancy and streamline operations. This can lead to cost savings and more efficient
use of resources.
• Case Study: Santa Clara County, California, consolidated operational support
functions, reducing costs by 15%. The streamlined process improved efficiency and
service delivery.
Insight 2: Seek grant funding from state and federal agencies to support operational staff and
administrative support. These grants can provide necessary resources and alleviate the county's
financial obligations.
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• Case Study: Alameda County, California, secured additional grant funding for
operational support, generating $100,000 annually. The funding helped cover
operational costs and improve administrative support.
Opportunity: Ideally strive for $267,900 - $535,800.
Program: Divisional Administration
Department: County Water-Sewer District Program Description: Provides executive level
management, administrative and policy oversight and process improvement to the divisions and
employees within the Public Utilities Department. This division is also responsible for the
expansion and continued maintenance of all strategic/business planning for the Public Utilities
Department, inter-local and developer agreements, and Growth Management Plan compliance.
Program Cost: $460,581 Program Revenue: $49,800
Insight 1: Offer administrative and policy oversight services to local businesses and non-profits
for a fee. This can generate additional revenue while ensuring proper compliance and
management standards.
• Case Study: Fairfax County, Virginia, provides administrative oversight services to
local businesses, generating $200,000 annually. The services ensure proper
management and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
administrative and policy oversight roles. These partnerships can reduce staffing costs and
provide valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
administrative internships, saving $100,000 annually. The collaboration provided
quality support and reduced expenses.
Opportunity: Ideally strive for $230,400 - $460,600.
Program: Technical Support - Dedicated Applications
Department: County Water-Sewer District Program Description: Provides dedicated
application support for approximately 25 utility-specific applications and databases and technical
analysis services that add value to the operations through local, state, and federal compliance
reporting, centralized documentation, real-time monitoring, and automation for accuracy and
time savings. Program Cost: $388,220 Program Revenue: $0
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Insight 1: Offer technical support services for utility -specific applications to local businesses and
non-profits for a fee. This can generate additional revenue while ensuring proper application
support and compliance.
• Case Study: Fairfax County, Virginia, provides technical support services for utility
applications, generating $150,000 annually. The services ensure proper application
management and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
technical support roles. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
technical support internships, saving $100,000 annually. The collaboration
provided quality support and reduced expenses.
Opportunity: Ideally strive for $194,100 - $388,200.
Program: Wastewater Management & Oversight
Department: County Water-Sewer District Program Description: This program provides
overall management, direction, and oversight for the Wastewater Division within Federal, State,
and Local guidelines. The division performs safety and operational inspections, provides
administrative oversight on planning, budgeting, operations, and asset management/preservation
to ensure that the Collier County Water-Sewer District processes its wastewater in the most
efficient, safe, and cost-effective manner for its customers. The division conducts ongoing
comprehensive training programs to educate its employees with the most current operational
changes and innovations in the industry as well providing opportunities for personal growth and
development. This program also provides instruction to employees on how to evaluate all safety
incidents. Program Cost: $3,818,028 Program Revenue: $118,831,300
Insight 1: Offer wastewater management and oversight consulting services to local businesses
and non-profits for a fee. This can include assistance with safety and operational inspections,
planning, budgeting, and asset management, generating additional revenue.
• Case Study: Sonoma County, California, provides wastewater management
consulting services to local businesses, generating $400,000 annually. The services
ensure effective management and create a new revenue stream.
Insight 2: Develop a training program for wastewater management best practices. Charging for
these training sessions can generate revenue while improving management skills in the
community.
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• Case Study: Travis County, Texas, introduced wastewater management training
programs, generating $350,000 annually. The training improved management
outcomes and supported county operations.
Opportunity: Ideally strive for $1,909,000 - $3,818,000.
Program: Divisional Administration
Department: Domestic Animal Services Division Program Description: Operational oversight
of employees, contracts, projects, fiscal and resource management, coordination with the Animal
Services Advisory Board, Pet Placement Partners, community organizations, and various animal
advocacy groups. Program Cost: $1,466,088.92 Program Revenue: $0
Insight 1: Partner with local animal welfare organizations to share the costs of divisional
administration. These partnerships can provide additional funding and support for animal
services programs.
• Case Study: Maricopa County, Arizona, partnered with local animal welfare
organizations, saving $300,000 annually on administrative costs. The collaboration
improved service delivery and reduced expenses.
Insight 2: Apply for grants from state and federal agencies to support divisional administration
for animal services. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured additional grant funding for
animal services administration, generating $200,000 annually. The funding helped
cover operational costs and improve program support.
Opportunity: Ideally strive for $733,000 - $1,466,100.
Program: Field Operations
Department: Domestic Animal Services Division Program Description: Dispatch and
investigate animal-related complaints, dangerous dog investigations, animal cruelty and neglect,
and nuisance complaints. Inspect animal-related businesses, organizations, and breeders, and
issue permits. Verify compliance, issue penalties for violations, process and coordinate
Division’s citations for payment, appeals, and record liens and orders with Collier County Clerk
of Circuit Court. Program Cost: $174,240.2 Program Revenue: $0
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Insight 1: Partner with local animal welfare organizations to share the costs of field operations.
These partnerships can provide additional funding and support for animal services programs.
• Case Study: Travis County, Texas, partnered with local animal welfare
organizations, saving $100,000 annually on field operations costs. The
collaboration improved service delivery and reduced expenses.
Insight 2: Apply for grants from state and federal agencies to support field operations for animal
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Orange County, California, secured additional grant funding for animal
services field operations, generating $150,000 annually. The funding helped cover
operational costs and improve program support.
Opportunity: Ideally strive for $87,100 - $174,200.
Program: Emergency Medical Services
Department: Emergency Medical Services (EMS) Program Description: Advanced Life
Support Paramedic Units respond to the community’s 911 medical emergencies to provide care
24 hours a day, 7 days a week. EMS also provides for the treatment and inter -facility
transportation of patients requiring advanced care. Program Cost: $35,103,423.05 Program
Revenue: $0
Insight 1: Offer EMS services to private events and organizations for a fee. This can include
standby services for events, training sessions, and other specialized EMS support, generating
additional revenue.
• Case Study: Fairfax County, Virginia, provides EMS services to private events,
generating $500,000 annually. The services ensure proper medical support and
create a new revenue stream.
Insight 2: Apply for grants from state and federal agencies to support EMS operations. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured additional grant funding for
EMS operations, generating $1,000,000 annually. The funding helped cover
operational costs and improve service delivery.
Opportunity: Ideally strive for $17,552,000 - $35,103,000.
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Program: Fleet Facility & Resources
Department: Fleet Management Division Program Description: Fleet lifts, jacks, tools, service
trucks, fuel trucks, diagnostic equipment, utilities, and property insurance. Program Cost:
$916,200 Program Revenue: $0
Insight 1: Offer fleet maintenance services to local businesses and non-profits for a fee. This can
include access to fleet lifts, tools, and diagnostic equipment, generating additional revenue.
• Case Study: Maricopa County, Arizona, provides fleet maintenance services to
local businesses, generating $300,000 annually. The services ensure proper vehicle
maintenance and create a new revenue stream.
Insight 2: Partner with local auto repair shops to provide joint fleet maintenance services. These
partnerships can reduce costs and provide additional resources for vehicle maintenance.
• Case Study: Orange County, California, partnered with local auto repair shops,
saving $200,000 annually on fleet maintenance. The collaboration provided quality
services and reduced expenses.
Opportunity: Ideally strive for $458,100 - $916,200.
Program: Hardware, Software, IT
Department: Fleet Management Division Program Description: FMIS subscription & hosting,
diagnostic equipment & software, hardware, devices for data entry. Program Cost: $349,936
Program Revenue: $0
Insight 1: Offer IT support services to local businesses and non-profits for a fee. This can
include assistance with hardware, software, and diagnostic equipment, generating additional
revenue.
• Case Study: Fairfax County, Virginia, provides IT support services to local
businesses, generating $150,000 annually. The services ensure proper IT
management and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
IT support roles. These partnerships can reduce staffing costs and provide valuable experience
for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for IT
support internships, saving $100,000 annually. The collaboration provided quality
support and reduced expenses.
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Opportunity: Ideally strive for $175,000 - $349,900.
Program: Collections, Exhibition & Information Services
Department: Museum Division Program Description: Professional management of the
Museum Collection, including acquisition, registration, and cataloging, incoming and outgoing
loans of material, research and interpretation of material, and conservation of artifacts; research,
development, and maintenance of permanent exhibits; and public services related to preserving,
researching, and interpreting local history and providing public access to the same. The
collection and archive contain tens of thousands of documents, photographs, and artifacts.
Program Cost: $194,118.97 Program Revenue: $600
Insight 1: Partner with local businesses and non-profits to sponsor museum collections and
exhibitions. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: San Mateo County, California, secured $100,000 annually in
sponsorships for museum collections. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support museum collections and
exhibitions. These grants can provide additional funding and expand the scope of programs.
• Case Study: Orange County, California, secured $150,000 annually in grants for
museum collections. The funding helped cover project costs and improve
collections management.
Opportunity: Ideally strive for $97,100 - $194,100.
Program: Collier Museum at Government Center
Department: Museum Division Program Description: Development, maintenance, and
operation of the Collier Museum at Government Center, including temporary exhibits, the
Second Tuesday Lecture Series and other adult programs, monthly Family Days and other youth
programs, and special events. Program Cost: $303,399 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor museum programs and
exhibits. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
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• Case Study: Santa Clara County, California, secured $150,000 annually in
sponsorships for museum programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support museum programs and
exhibits. These grants can provide additional funding and expand the scope of programs.
• Case Study: Alameda County, California, secured $200,000 annually in grants for
museum programs. The funding helped cover project costs and improve program
offerings.
Opportunity: Ideally strive for $151,700 - $303,400.
Program: Immokalee Pioneer Museum at Roberts Ranch
Department: Museum Division Program Description: Development, maintenance, and
operation of the Immokalee Pioneer Museum at Roberts Ranch in Immokalee, including
temporary exhibits; events and programming; the annual Cattle Drive and Jamboree; and
development, cultivation, and ongoing harvesting and distribution of fruits and vegetables from
the onsite food forest. Program Cost: $327,906 Program Revenue: $16,600
Insight 1: Partner with local businesses and non-profits to sponsor museum programs and
exhibits. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $150,000 annually in
sponsorships for museum programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support museum programs and
exhibits. These grants can provide additional funding and expand the scope of programs.
• Case Study: Orange County, California, secured $200,000 annually in grants for
museum programs. The funding helped cover project costs and improve program
offerings.
Opportunity: Ideally strive for $163,900 - $327,900.
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Program: Marco Island Historical Museum
Department: Museum Division Program Description: Development, maintenance, and
operation of the Marco Island Historical Museum on Marco Island, including temporary exhibits,
programs and events, and the loan of the world-famous Key Marco Cat and other artifacts from
the 1896 Cushing expedition (on view through 2026), and management of the dynamic
partnership with the Marco Island Historical Society. Program Cost: $349,025 Program
Revenue: $2,400
Insight 1: Partner with local businesses and non-profits to sponsor museum programs and
exhibits. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: Santa Clara County, California, secured $150,000 annually in
sponsorships for museum programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support museum programs and
exhibits. These grants can provide additional funding and expand the scope of programs.
• Case Study: Alameda County, California, secured $200,000 annually in grants for
museum programs. The funding helped cover project costs and improve program
offerings.
Opportunity: Ideally strive for $174,600 - $349,000.
Program: Museum of the Everglades
Department: Museum Division Program Description: Development, maintenance, and
operation of the Museum of the Everglades in Everglades City, including temporary exhibits, the
Third Thursday Lecture Series, and other programs and special events; management of the
relationship with our 501-c-3 support organization, Friends of the Museum of the Everglades.
Program Cost: $224,225 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor museum programs and
exhibits. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $100,000 annually in
sponsorships for museum programs. The funds helped enhance program offerings
and promote community involvement.
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Insight 2: Apply for grants from state and federal agencies to support museum programs and
exhibits. These grants can provide additional funding and expand the scope of programs.
• Case Study: Orange County, California, secured $150,000 annually in grants for
museum programs. The funding helped cover project costs and improve program
offerings.
Opportunity: Ideally strive for $112,200 - $224,200.
Program: Museums & Historic Sites Administration
Department: Museum Division Program Description: Professional management and
administration of the County Museum system, including management of the relationship with
our 501-c-3 support organization, Friends of the Collier County Museums. Program Cost:
$798,164.33 Program Revenue: $2,000,000
Insight 1: Partner with local businesses and non-profits to sponsor museum administration and
management programs. Sponsors can receive recognition through promotional materials and
events, reducing the county’s costs.
• Case Study: Santa Clara County, California, secured $500,000 annually in
sponsorships for museum administration. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support museum administration
and management programs. These grants can provide additional funding and expand the scope of
programs.
• Case Study: Alameda County, California, secured $1,000,000 annually in grants for
museum administration. The funding helped cover project costs and improve
program offerings.
Opportunity: Ideally strive for $399,100 - $798,200.
Program: Naples Depot Museum
Department: Museum Division Program Description: Development, maintenance, and
operation of the Naples Depot Museum and its three pieces of rolling stock in downtown Naples,
including temporary exhibits, programs and events, and development of the Black History
Baggage Car; management of the relationship with the co-located Naples Train Museum
operated by Southwest Heritage, Inc. Program Cost: $249,125 Program Revenue: $600
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Insight 1: Partner with local businesses and non-profits to sponsor museum programs and
exhibits. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $100,000 annually in
sponsorships for museum programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support museum programs and
exhibits. These grants can provide additional funding and expand the scope of programs.
• Case Study: Orange County, California, secured $150,000 annually in grants for
museum programs. The funding helped cover project costs and improve program
offerings.
Opportunity: Ideally strive for $124,600 - $249,100.
Program: Divisional Administration
Department: Office of Management & Budget Program Description: Provides for the
administrative functions of the Office of Management and Budget. Program Cost: $171,445.59
Program Revenue: $0
Insight 1: Consolidate administrative functions across multiple departments to reduce
redundancy and streamline operations. This can lead to cost savings and more efficient use of
resources.
• Case Study: Fairfax County, Virginia, consolidated its administrative functions,
reducing costs by 20%. The streamlined process improved efficiency and service
delivery.
Insight 2: Seek grant funding from state and federal agencies to support administrative
operations for the Office of Management and Budget. These grants can provide necessary
resources and alleviate the county's financial obligations.
• Case Study: Sonoma County, California, secured additional grant funding for
administrative operations, generating $100,000 annually. The funding helped cover
operational costs and improve administrative support.
Opportunity: Ideally strive for $85,700 - $171,400.
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Program: Business and Technology Operations
Department: Operations and Veteran Services Division Program Description: Coordination
and management of resources, systems, and staff for the efficient functioning of business
operational processes and the effective utilization of technology to ensure Divisional and
Departmental alignment to strategic plan initiatives and Board directed priorities. Program
Cost: $866,952 Program Revenue: $0
Insight 1: Offer business and technology operations consulting services to local businesses and
non-profits for a fee. This can include assistance with resource management, systems integration,
and technology utilization, generating additional revenue.
• Case Study: Fairfax County, Virginia, provides business and technology consulting
services to local businesses, generating $300,000 annually. The services ensure
effective operations and create a new revenue stream.
Insight 2: Develop a training program for business and technology best practices. Charging for
these training sessions can generate revenue while improving operational skills in the
community.
• Case Study: Maricopa County, Arizona, introduced business and technology
training programs, generating $200,000 annually. The training improved operational
outcomes and supported county operations.
Opportunity: Ideally strive for $433,500 - $867,000.
Program: Beach Parking
Department: Other General Administration Program Description: Provides for beach parking
within the City of Naples for residents outside of city limits. Program Cost: $1,750,000
Program Revenue: $0
Insight 1: Implement a tiered parking fee structure for beach parking, charging higher rates
during peak times and lower rates during off-peak times. This can maximize revenue while
managing demand.
• Case Study: San Diego County, California, implemented a tiered parking fee
structure, increasing revenue by $300,000 annually. The system managed parking
demand and optimized revenue.
Insight 2: Partner with local businesses to offer discounted parking validation for customers who
make purchases at their establishments. This can encourage local shopping and increase parking
revenue.
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• Case Study: Orange County, California, partnered with local businesses for parking
validation, generating $200,000 annually. The program promoted local commerce
and increased parking revenue.
Opportunity: Ideally strive for $875,000 - $1,750,000.
Program: Department Administration
Department: Other General Administration Program Description: Strategic, operational,
administrative, and technical support to the County Manager Office. Program Cost:
$10,777,700 Program Revenue: $0
Insight 1: Consolidate administrative support functions across multiple departments to reduce
redundancy and streamline operations. This can lead to cost savings and more efficient use of
resources.
• Case Study: Fairfax County, Virginia, consolidated its administrative support
functions, reducing costs by 20%. The streamlined process improved efficiency and
service delivery.
Insight 2: Seek grant funding from state and federal agencies to support administrative
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Sonoma County, California, secured additional grant funding for
administrative operations, generating $500,000 annually. The funding helped cover
operational costs and improve administrative support.
Opportunity: Ideally strive for $5,388,500 - $10,777,700.
Program: Naples CRA
Department: Other General Administration Program Description: Remittance to the Naples
Community Redevelopment Agency (CRA). Program Cost: $7,166,500 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor redevelopment projects.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
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• Case Study: Santa Clara County, California, secured $500,000 annually in
sponsorships for redevelopment projects. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support redevelopment projects.
These grants can provide additional funding and expand the scope of initiatives.
• Case Study: Alameda County, California, secured $1,000,000 annually in grants for
redevelopment projects. The funding helped cover project costs and improve
community services.
Opportunity: Ideally strive for $3,583,200 - $7,166,500.
Program: Client Service Support
Department: Planning Program Description: Provide professional planner and technical
assistance for petitioners at pre-application conferences, commissioner constituent inquiries, and
the Public on a “walk-in” contingent daily demand basis. Provide routing distribution of plan
reviews and support to the Business Center. Program Cost: $683,376 Program Revenue: $0
Insight 1: Offer client service support services to local developers and businesses for a fee. This
can include assistance with planning, technical support, and pre-application conferences,
generating additional revenue.
• Case Study: Fairfax County, Virginia, provides client service support services to
local developers, generating $300,000 annually. The services ensure proper
planning and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
planning and technical support roles. These partnerships can reduce staffing costs and provide
valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
planning internships, saving $150,000 annually. The collaboration provided quality
support and reduced expenses.
Opportunity: Ideally strive for $341,700 - $683,400.
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Program: Zoning Support to the Business Center
Department: Planning Program Description: Assist the general public at the Customer Service
Counter in the Growth Management Department Business Center, providing information related
to land use requirements, Land Development Code requirements, and general descriptions of
land use-related requests to the approval processes. Assistance in reviewing and issuing zoning
certificates and temporary use permits. Program Cost: $295,195 Program Revenue: $0
Insight 1: Offer zoning support services to local developers and businesses for a fee. This can
include assistance with land use requirements, code compliance, and permit processing,
generating additional revenue.
• Case Study: Fairfax County, Virginia, provides zoning support services to local
developers, generating $150,000 annually. The services ensure proper zoning
compliance and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
zoning support roles. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for zoning
support internships, saving $100,000 annually. The collaboration provided quality
support and reduced expenses.
Opportunity: Ideally strive for $147,600 - $295,200.
Program: Operations Section
Department: Regulation Program Description: Intake code violation complaints, issue garage
sale, recreational vehicle, and temporary use permits. Archive code case records and issue
service process for code cases to respondents. Manage nuisance abatements and demolitions of
properties with code violations as defined by the Weed/Litter and Property Maintenance
Ordinance. Coordinate training for the division members. Complete lien searches and payoffs.
Complete approximately 9,500 lien searches per year. Process and maintain division requisitions,
bids, and contracts. Approve transactions and invoices for service. Coordinate work with
contractors. Program Cost: $734,605 Program Revenue: $0
Insight 1: Offer operations section services to local businesses and non-profits for a fee. This can
include assistance with code violation complaints, permit processing, and lien searches,
generating additional revenue.
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• Case Study: Fairfax County, Virginia, provides operations section services to local
businesses, generating $300,000 annually. The services ensure proper code
compliance and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
operations roles. These partnerships can reduce staffing costs and provide valuable experience
for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
operations internships, saving $150,000 annually. The collaboration provided
quality support and reduced expenses.
Opportunity: Ideally strive for $367,300 - $734,600.
Program: Communications and Public Relations
Department: Tourism Development Council Program Description: Promotional and
communication activities that promote Collier County and its activities. Program Cost:
$7,939,833.46 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor communications and public
relations activities. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: San Mateo County, California, secured $500,000 annually in
sponsorships for communications activities. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support communications and
public relations initiatives. These grants can provide additional funding and expand the scope of
activities.
• Case Study: Orange County, California, secured $1,000,000 annually in grants for
communications programs. The funding helped cover project costs and improve
community outreach.
Opportunity: Ideally strive for $3,969,900 - $7,939,800.
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Program: Group Meetings
Department: Tourism Development Council Program Description: Sales and marketing of
external group meeting business for the destination. Program Cost: $958,728.18 Program
Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor group meetings and events.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Santa Clara County, California, secured $300,000 annually in
sponsorships for group meetings. The funds helped enhance program offerings and
promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support group meeting sales and
marketing. These grants can provide additional funding and expand the scope of initiatives.
• Case Study: Alameda County, California, secured $400,000 annually in grants for
group meetings. The funding helped cover project costs and improve meeting sales.
Opportunity: Ideally strive for $479,400 - $958,800.
Program: Partner Resources
Department: Tourism Development Council Program Description: Promotional and
advertising activities that support tourism partners. Program Cost: $250,884.2 Program
Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor promotional and advertising
activities for tourism partners. Sponsors can receive recognition through promotional materials
and events, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $150,000 annually in
sponsorships for promotional activities. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support promotional and
advertising activities. These grants can provide additional funding and expand the scope of
initiatives.
• Case Study: Orange County, California, secured $200,000 annually in grants for
promotional programs. The funding helped cover project costs and improve
advertising efforts.
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Opportunity: Ideally strive for $125,400 - $250,900.
Program: Sports Marketing
Department: Tourism Development Council Program Description: Advertising and
promotional activities that promote sports and the County sports venues. Program Cost:
$1,159,387.86 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor sports marketing activities.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Santa Clara County, California, secured $300,000 annually in
sponsorships for sports marketing. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support sports marketing
initiatives. These grants can provide additional funding and expand the scope of activities.
• Case Study: Alameda County, California, secured $400,000 annually in grants for
sports marketing. The funding helped cover project costs and improve marketing
efforts.
Opportunity: Ideally strive for $579,700 - $1,159,400.
Program: Tourism Operations
Department: Tourism Development Council Program Description: Operations and
administration of the Tourism Division. Program Cost: $13,596,021.88 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor tourism operations and
administration activities. Sponsors can receive recognition through promotional materials and
events, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $500,000 annually in
sponsorships for tourism operations. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support tourism operations and
administration. These grants can provide additional funding and expand the scope of activities.
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• Case Study: Orange County, California, secured $1,000,000 annually in grants for
tourism programs. The funding helped cover project costs and improve operations.
Opportunity: Ideally strive for $6,798,000 - $13,596,000.
Program: Tourism Research
Department: Tourism Development Council Program Description: Research projects and tools
to measure tourism outcomes and status. Program Cost: $195,093.6 Program Revenue: $0
Insight 1: Partner with local universities to conduct tourism research projects. These
partnerships can reduce costs and provide valuable insights into tourism trends and outcomes.
• Case Study: Fairfax County, Virginia, partnered with a local university for tourism
research, saving $100,000 annually. The collaboration provided quality research
and reduced expenses.
Insight 2: Apply for grants from state and federal agencies to support tourism research projects.
These grants can provide additional funding and expand the scope of research.
• Case Study: Sonoma County, California, secured additional grant funding for
tourism research, generating $150,000 annually. The funding helped cover project
costs and improve research efforts.
Opportunity: Ideally strive for $97,500 - $195,100.
Program: Tourist Development Tax Grants
Department: Tourism Development Council Program Description: Administration of grants to
improve community offerings in Collier County in various areas to improve the quality of life.
Grant areas include Beach Renourishment, Beach Park Facilities, Sports, Arts and Culture/Non -
County Museums, and Marketing. Program Cost: $1,033,972.66 Program Revenue: $724,300
Insight 1: Partner with local businesses and non-profits to sponsor grant administration
activities. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $200,000 annually in
sponsorships for grant administration. The funds helped enhance program offerings
and promote community involvement.
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Insight 2: Apply for additional grants from state and federal agencies to support grant
administration activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Orange County, California, secured additional grant funding for grant
administration, generating $300,000 annually. The funding helped cover operational
costs and improve grant management.
Opportunity: Ideally strive for $516,700 - $1,033,900.
Program: Travel Trade
Department: Tourism Development Council Program Description: Marketing and promotion
to travel trade, leisure sales, and tour operators both domestically and internationally. Program
Cost: $954,395.96 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor travel trade marketing and
promotion activities. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: Santa Clara County, California, secured $300,000 annually in
sponsorships for travel trade marketing. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support travel trade marketing
initiatives. These grants can provide additional funding and expand the scope of activities.
• Case Study: Alameda County, California, secured $400,000 annually in grants for
travel trade marketing. The funding helped cover project costs and improve
marketing efforts.
Opportunity: Ideally strive for $477,200 - $954,400.
Program: Divisional Administration/Overhead
Department: University Extension Service Division Program Description: To support the
educational mission of UF/IFAS Extension Collier County "to develop knowledge in agriculture,
human and natural resources, and to make that knowledge accessible to sustain and enhance the
quality of life" to benefit the residents of Collier County and support the needs of the community
including Collier County Government. This is accomplished through managing not only the
administrative functions of the division but also in supporting each program area with needed
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resources, talent acquisition and retention, and professional development support of the
professional team. Program Cost: $421,306 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor extension service
administration and overhead activities. Sponsors can receive recognition through promotional
materials and events, reducing the county’s costs.
• Case Study: San Mateo County, California, secured $150,000 annually in
sponsorships for extension service programs. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support extension service
administration and overhead. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Orange County, California, secured additional grant funding for
extension service administration, generating $200,000 annually. The funding helped
cover operational costs and improve program support.
Opportunity: Ideally strive for $210,700 - $421,300.
Program: Horticulture (Residential and Commercial)
Department: University Extension Service Division Program Description: RESIDENTIAL
Horticulture educational programming that addresses homeowner and gardener horticultural
questions and education, including landscape care, and water conservation practices as well as
adoption and use of Best Management Practices (BMP) in yards and gardens. Educates residents
on Florida Friendly Landscape principles and trains/guides Master Gardener Volunteers to
extend the outreach of the residential horticultural program to the community. This is
accomplished through multiple events and opportunities including community plant clinics;
educational annual garden workshop series; and the annual yard and garden show highlighting
the demonstration gardens and grove on the Collier Extension grounds. COMMERCIAL
Horticulture educational programming focuses on Green Industry Best Management Practices for
fertilizer, pesticide application, and training. Administers job-related pesticide exams through the
Florida Department of Agriculture and Consumer Sciences. Provides education and consultation
to commercial landscape professional enterprises including lawn maintenance; horticultural
nurseries; golf courses; and sod farms. Diagnostics and pests and diseases; plant identification;
and soil test interpretation are part of the program. Both residential and commercial horticulture
programs field many questions from stakeholders providing science and research-based answers.
Field visits, resource development, and consultation are important functions to meet the needs of
horticultural stakeholders. Program Cost: $213,209.9 Program Revenue: $0
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Insight 1: Partner with local businesses and non-profits to sponsor horticulture education
programs. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: San Mateo County, California, secured $100,000 annually in
sponsorships for horticulture programs. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support horticulture education
programs. These grants can provide additional funding and expand the scope of programs.
• Case Study: Orange County, California, secured $150,000 annually in grants for
horticulture programs. The funding helped cover project costs and improve
educational outreach.
Opportunity: Ideally strive for $106,600 - $213,200.
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Category 7: Low Impact, High Cost, High Mandate,
Low Reliance
These high-cost, low-impact services are mandated but not heavily relied upon by the
community. The focus should be on meeting mandate requirements efficiently, exploring
full cost recovery, and leveraging partnerships to minimize financial burden. Strategic
service adjustments and scrutinizing service levels can help en sure compliance without
excessive spending.
Program: Bayshore CRA/MSTU Admin
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Administrative costs to run the Bayshore CRA Office. Program Cost: $852,268 Program
Revenue: $216,800
Insight 1: Identify and secure additional funding through state and federal redevelopment grants
aimed at supporting administrative costs for community redevelopment agencies.
• Case Study: Broward County, Florida, secured $300,000 annually through state
redevelopment grants to support administrative costs for their CRA. This funding
helped offset administrative expenses and allowed for more resources to be
directed toward project implementation.
Insight 2: Implement cost-sharing agreements with private sector partners who benefit from
CRA activities to cover a portion of administrative costs.
• Case Study: Palm Beach County, Florida, established cost -sharing agreements
with businesses in the redevelopment area, generating $250,000 annually to
support administrative expenses. This partnership ensured that those benefiting
from redevelopment contributed to the administrative costs.
Opportunity: Ideally strive for $318,700 - $637,700.
Program: Attendance at Board Meetings
Department: County Attorney Program Description: Provide legal advice at BCC meetings,
workshops, and Community Redevelopment Agency (CRA) meetings. Program Cost: $585,757
Program Revenue: $0
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Insight 1: Offer legal consultation services to other governmental agencies and non-profits for a
fee. This can include legal advice during board meetings, workshops, and other official
gatherings, generating additional revenue.
• Case Study: San Bernardino County, California, provides legal consultation
services to local non -profits and other governmental agencies, generating $200,000
annually. The services ensure proper legal compliance and create a new revenue
stream.
Insight 2: Apply for grants from state and federal agencies to support legal advisory services for
community redevelopment and other public sector initiatives.
• Case Study: Orange County, California, secured $150,000 annually in grants to
support legal advisory services for public sector projects. The funding helped cover
operational costs and improve legal service delivery.
Opportunity: Ideally strive for $292,900 - $585,800.
Program: Animal Services
Department: Domestic Animal Services Division Program Description: Coordination of
adoptions and foster care, management of Pet Placement partners, coordination of Community
Cat Program, and returning animals to their owners. Program Cost: $386,781.76 Program
Revenue: $291,500
Insight 1: Partner with local businesses and non-profits to sponsor animal services programs.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Maricopa County, Arizona, secured $150,000 annually in sponsorships
for animal services programs. The funds helped enhance program offerings and
promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support animal services programs.
These grants can provide additional funding and expand the scope of services.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for animal services programs. The funding helped cover project costs and improve
service delivery.
Opportunity: Ideally strive for $193,400 - $386,800.
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Program: Special Medical Care
Department: Domestic Animal Services Division Program Description: Coordinate and
consult with outside veterinary clinics and specialists to provide advanced medical care for
special cases. Provide lifesaving emergency care afterhours, weekends, and holidays to stabilize
and monitor medically compromised animals. Program Cost: $252,545 Program Revenue: $0
Insight 1: Partner with local veterinary clinics and specialists to share the costs of providing
advanced medical care for special cases. These partnerships can reduce the county’s financial
burden and improve service delivery.
• Case Study: Travis County, Texas, partnered with local veterinary clinics to share
medical care costs, saving $100,000 annually. The collaboration ensured high -
quality care for animals while reducing expenses.
Insight 2: Apply for grants from state and federal agencies to support advanced medical care for
special cases. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Orange County, California, secured $150,000 annually in grants for
advanced animal medical care. The funding helped cover operational costs and
improve medical services.
Opportunity: Ideally strive for $126,300 - $252,500.
Program: Veterinary Clinic
Department: Domestic Animal Services Division Program Description: Provide exceptional
medical care for shelter animals, including emergency and lifesaving care, sterilizations, non -
routine surgeries, and overall health and wellbeing maintenance. Program Cost: $579,811.2
Program Revenue: $0
Insight 1: Offer veterinary clinic services to the public for a fee, such as low -cost vaccinations,
sterilizations, and general check-ups. This can generate additional revenue while providing
valuable services to the community.
• Case Study: San Mateo County, California, provides low -cost veterinary services to
the public, generating $200,000 annually. The services supported community needs
and created a new revenue stream.
Insight 2: Apply for grants from state and federal agencies to support veterinary clinic
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
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• Case Study: Alameda County, California, secured $250,000 annually in grants for
veterinary clinic operations. The funding helped cover operational costs and
improve medical services.
Opportunity: Ideally strive for $289,900 - $579,800.
Program: Building Fire System Inspection and Maintenance
Department: Facilities Management Division Program Description: Assessment and upkeep of
fire protection systems within a building to ensure they are functional and compliant with safety
regulations. Conducting thorough inspections and maintenance to mitigate fire risks, ensure the
safety of occupants, and comply with building codes and regulations. Program Cost: $728,467
Program Revenue: $0
Insight 1: Offer fire system inspection and maintenance services to private buildings and
businesses for a fee. This can generate additional revenue while ensuring proper fire safety
compliance in the community.
• Case Study: Fairfax County, Virginia, provides fire system inspection services to
local businesses, generating $300,000 annually. The services ensured fire safety
compliance and created a new revenue stream.
Insight 2: Partner with local fire safety equipment manufacturers and service providers to share
costs and improve service delivery.
• Case Study: Orange County, California, partnered with fire safety equipment
manufacturers, saving $200,000 annually on maintenance costs. The collaboration
improved fire safety and reduced expenses.
Opportunity: Ideally strive for $364,200 - $728,400.
Program: Centralized Utilities - Campus & Other Govt. Locations
Department: Facilities Management Division Program Description: Funding for County utility
expenses - electric, solid waste, cable, water, and sewer. Program Cost: $841,800 Program
Revenue: $1,500
Insight 1: Implement energy-efficient systems and practices to reduce utility costs. This can
include upgrading to LED lighting, installing solar panels, and improving HVAC systems.
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• Case Study: San Diego County, California, implemented energy-efficient systems,
reducing utility costs by $300,000 annually. The upgrades improved energy
efficiency and reduced expenses.
Insight 2: Partner with local utility companies to secure discounted rates or rebates for
government utility expenses. These partnerships can reduce costs and improve utility
management.
• Case Study: Santa Clara County, California, partnered with local utility companies,
saving $200,000 annually on utility expenses. The collaboration provided cost
savings and improved service delivery.
Opportunity: Ideally strive for $420,200 - $841,800.
Program: Elevator Inspection and Maintenance
Department: Facilities Management Division Program Description: Elevator inspection,
maintenance, and repairs to ensure proper operation and safety, and support for maintenance
agreements with various elevator companies. Program Cost: $180,000 Program Revenue: $0
Insight 1: Offer elevator inspection and maintenance services to private buildings and businesses
for a fee. This can generate additional revenue while ensuring proper elevator safety compliance
in the community.
• Case Study: Fairfax County, Virginia, provides elevator inspection services to local
businesses, generating $100,000 annually. The services ensured elevator safety
compliance and created a new revenue stream.
Insight 2: Partner with local elevator maintenance companies to share costs and improve service
delivery.
• Case Study: Orange County, California, partnered with elevator maintenance
companies, saving $75,000 annually on maintenance costs. The collaboration
improved elevator safety and reduced expenses.
Opportunity: Ideally strive for $90,000 - $180,000.
Program: Indoor Air Quality
Department: Facilities Management Division Program Description: Assesses the quality of air
within indoor environments such as residential, commercial, and industrial buildings. Facilitates
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air quality assessments, monitors pollutants and contaminants, identifies sources of indoor air
pollution, and recommends strategies to mitigate risks and improve air quality. Program Cost:
$162,128 Program Revenue: $0
Insight 1: Offer indoor air quality assessment services to private buildings and businesses for a
fee. This can generate additional revenue while ensuring proper air quality compliance in the
community.
• Case Study: San Mateo County, California, provides air quality assessment
services to local businesses, generating $75,000 annually. The services ensured air
quality compliance and created a new revenue stream.
Insight 2: Partner with local HVAC companies to share costs and improve indoor air quality
services.
• Case Study: Orange County, California, partnered with HVAC companies, saving
$50,000 annually on air quality assessment costs. The collaboration improved air
quality and reduced expenses.
Opportunity: Ideally strive for $81,100 - $162,100.
Program: Immokalee CRA/MSTU Admin
Department: Immokalee Community Redevelopment Agency (CRA) Program Description:
Administrative costs to run the Immokalee CRA Office. Program Cost: $766,702 Program
Revenue: $92,800
Insight 1: Identify and secure additional funding through state and federal redevelopment grants
aimed at supporting administrative costs for community redevelopment agencies.
• Case Study: Broward County, Florida, secured $300,000 annually through state
redevelopment grants to support administrative costs for their CRA. This funding
helped offset administrative expenses and allowed for more resources to be
directed toward project implementation.
Insight 2: Implement cost-sharing agreements with private sector partners who benefit from
CRA activities to cover a portion of administrative costs.
• Case Study: Palm Beach County, Florida, established cost -sharing agreements
with businesses in the redevelopment area, generating $250,000 annually to
support administrative expenses. This partnership ensured that those benefiting
from redevelopment contributed to the administrative costs.
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Opportunity: Ideally strive for $337,900 - $675,800.
Program: Circulation and Reference Services
Department: Library Division Program Description: Provides circulation of library items,
including the technology to support this service. In FY23, patrons checked out 1.2 million
physical items and 500,000 digital items. This represents a 3% decline in physical materials
usage, but a 10% increase in digital usage over the previous year. Apply data analytics branch by
branch to ensure relevant collections, services, hours, and space utilization. Program Cost:
$2,515,928.79 Program Revenue: $90,000
Insight 1: Partner with local businesses and non-profits to sponsor library programs and services.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: Santa Clara County, California, secured $500,000 annually in
sponsorships for library programs. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support library services and
technology upgrades. These grants can provide additional funding and expand the scope of
services.
• Case Study: Alameda County, California, secured $750,000 annually in grants for
library services. The funding helped cover project costs and improve service
delivery.
Opportunity: Ideally strive for $1,257,900 - $2,515,900.
Program: Contract Support Services
Department: Procurement Services Division Program Description: Create and maintain
vendor contracts. Assist with negotiations and resolve disputes. Facilitate vendor performance
evaluations. Answer vendor questions, monitor vendor performance, facilitate problem
resolution on behalf of departments to ensure receipt of quality goods/services. Assist with
renewal or extension efforts or start new competitive purchasing processes. Program Cost:
$546,128 Program Revenue: $0
Insight 1: Offer contract support services to local businesses and non-profits for a fee. This can
include assistance with contract creation, negotiation, and performance evaluation, generating
additional revenue.
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• Case Study: Fairfax County, Virginia, provides contract support services to local
businesses, generating $150,000 annually. The services ensure proper contract
management and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
contract support roles. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
contract support internships, saving $100,000 annually. The collaboration provided
quality support and reduced expenses.
Opportunity: Ideally strive for $273,100 - $546,100.
Program: Divisional Administration/Overhead
Department: Procurement Services Division Program Description: Plan, organize, and direct
the activities, staff, and resources of the Procurement Services Division. Oversee all operations
within the Division and ensure adherence to best practices. Program Cost: $584,839 Program
Revenue: $97,000
Insight 1: Implement shared services for administrative support across multiple departments to
reduce redundancy and streamline operations. This can lead to cost savings and more efficient
use of resources.
• Case Study: Santa Clara County, California, consolidated administrative support
functions, reducing costs by 15%. The streamlined process improved efficiency and
service delivery.
Insight 2: Seek grant funding from state and federal agencies to support administrative
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Alameda County, California, secured additional grant funding for
administrative operations, generating $150,000 annually. The funding helped cover
operational costs and improve administrative support.
Opportunity: Ideally strive for $291,900 - $584,800.
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Program: Sourcing Support Services
Department: Procurement Services Division Program Description: Provide competitive bid
and purchasing assistance and advisement; assist in the development and maintenance of
acquisition planning and sourcing activities; provide outreach to vendor community through the
County’s online bidding system; conduct training; review and approve executive summaries; and
attend trade fairs. Facilitate intergovernmental purchasing cooperation, contract piggybacks, and
share bids and specifications. Coordinate negotiations and bidding protests. Program Cost:
$1,133,292 Program Revenue: $76,600
Insight 1: Offer sourcing support services to local businesses and non-profits for a fee. This can
include assistance with bid preparation, acquisition planning, and vendor outreach, generating
additional revenue.
• Case Study: Fairfax County, Virginia, provides sourcing support services to local
businesses, generating $300,000 annually. The services ensure proper sourcing
management and create a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
sourcing support roles. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
sourcing support internships, saving $150,000 annually. The collaboration provided
quality support and reduced expenses.
Opportunity: Ideally strive for $566,300 - $1,133,300.
Program: Clinical Services
Department: Public Health Division Program Description: Provide primary medical care,
including specialty medical clinics for patients with HIV, tuberculosis, hepatitis, and sexually
transmitted diseases. Host refugee health and dental clinics for individuals who qualify.
Program Cost: $886,146.99 Program Revenue: $0
Insight 1: Offer clinical services to the public for a fee, such as low-cost medical check-ups,
vaccinations, and specialty clinic services. This can generate additional revenue while providing
valuable healthcare services to the community.
• Case Study: San Mateo County, California, provides low -cost clinical services to
the public, generating $400,000 annually. The services supported community
health needs and created a new revenue stream.
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Insight 2: Apply for grants from state and federal agencies to support clinical services. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Alameda County, California, secured $500,000 annually in grants for
clinical services. The funding helped cover operational costs and improve
healthcare delivery.
Opportunity: Ideally strive for $443,100 - $886,100.
Program: Infectious Diseases
Department: Public Health Division Program Description: Conducts surveillance for
outbreaks of communicable diseases and other reportable conditions in accordance with Rule
64D-3, Florida Administrative Code (F.A.C.) to protect the residents and visitors of our county.
Program Cost: $556,975.21 Program Revenue: $0
Insight 1: Partner with local hospitals and healthcare providers to share the costs of infectious
disease surveillance and response. These partnerships can reduce the county’s financial burden
and improve public health outcomes.
• Case Study: Maricopa County, Arizona, partnered with local hospitals to share
infectious disease surveillance costs, saving $250,000 annually. The collaboration
ensured effective disease control and reduced expenses.
Insight 2: Apply for grants from state and federal agencies to support infectious disease
surveillance and response. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Orange County, California, secured $300,000 annually in grants for
infectious disease control. The funding helped cover operational costs and improve
disease surveillance.
Opportunity: Ideally strive for $278,500 - $557,000.
Program: Locates
Department: Transportation Operations Program Description: This section marks
infrastructure for signal, streetlight, and fiber optic cables on both County and State Roadways
within 48 hours of request as directed under Florida Statute Chapter 556. Program Cost:
$473,733.55 Program Revenue: $160,000
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Insight 1: Offer locate services to private developers and construction companies for a fee. This
can generate additional revenue while ensuring proper infrastructure marking and compliance.
• Case Study: Fairfax County, Virginia, provides locate services to private developers,
generating $200,000 annually. The services ensured infrastructure compliance and
created a new revenue stream.
Insight 2: Partner with local utility companies to share the costs of locate services. These
partnerships can reduce the county’s financial burden and improve service delivery.
• Case Study: Orange County, California, partnered with utility companies for locate
services, saving $150,000 annually. The collaboration ensured accurate marking
and reduced expenses.
Opportunity: Ideally strive for $236,900 - $473,700.
Program: Right-of-Way Acquisition
Department: Transportation Operations Program Description: The Right-of-Way Acquisition
section is responsible for acquiring parcels needed for roadway, sidewalk, intersection, and
stormwater improvement projects. The section also acquires parcels needed for temporary
construction easements or rights-of-entry and handles developer commitments. Program Cost:
$743,907.83 Program Revenue: $0
Insight 1: Offer right-of-way acquisition consulting services to private developers and
construction companies for a fee. This can generate additional revenue while ensuring proper
parcel acquisition and compliance.
• Case Study: San Mateo County, California, provides right -of-way acquisition
consulting services to private developers, generating $300,000 annually. The
services ensured proper parcel acquisition and created a new revenue stream.
Insight 2: Partner with local real estate firms to share the costs of right-of-way acquisition
services. These partnerships can reduce the county’s financial burden and improve service
delivery.
• Case Study: Orange County, California, partnered with real estate firms for right -of-
way acquisition services, saving $250,000 annually. The collaboration ensured
accurate acquisition and reduced expenses.
Opportunity: Ideally strive for $371,900 - $743,900.
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Program: Survey Crew
Department: Transportation Operations Program Description: This section provides surveys
for roadway profiles and drainage on urban and rural highways/roads throughout the County.
Support is also provided to Road Maintenance and Stormwater by collecting survey data and
identifying easements and right-of-ways. Program Cost: $277,179.17 Program Revenue: $0
Insight 1: Offer survey services to private developers and construction companies for a fee. This
can generate additional revenue while ensuring proper surveying and compliance in the
community.
• Case Study: Fairfax County, Virginia, provides survey services to private
developers, generating $150,000 annually. The services ensured accurate surveying
and created a new revenue stream.
Insight 2: Partner with local engineering firms to share the costs of survey services. These
partnerships can reduce the county’s financial burden and improve service delivery.
• Case Study: Orange County, California, partnered with engineering firms for survey
services, saving $100,000 annually. The collaboration ensured proper surveying and
reduced expenses.
Opportunity: Ideally strive for $138,600 - $277,200.
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Category 8: Low Impact, High Cost, High Mandate,
High Reliance
High-cost services with low impact but high mandate and community reliance require
careful management. Ensuring compliance with mandates while maintaining essential
service levels is critical. Cost recovery strategies, efficiency improvements, and exploring
partnerships can help balance the high costs associated with these services, ensuring
sustainability and community satisfaction.
Program: Records Management/Information Desk/Digital Conversion
Department: Administration - GMCDD Program Description: Management/maintenance of
permitting records and timely response to public records requests as required by the Department
of State Records Management and Florida Statutes. Information Desk support of Division in the
Business Center by reception, directing calls, and taking and receiving messages, and customer
service duties as required. Digital conversion, document imaging of hardcopy to electronic, of all
vertical construction permit documents. Program Cost: $478,230 Program Revenue: $0
Insight 1: Implement a fee-for-service model for public records requests and digital conversion
services. Charging a nominal fee for each request and conversion can help offset program costs.
• Case Study: Orange County, California, implemented a fee-for-service model for
public records requests, generating $150,000 annually. The fees helped cover
administrative costs and improved service delivery.
Insight 2: Seek grants for digital transformation initiatives to fund the conversion of hardcopy
documents to electronic format. These grants can provide necessary resources for digitization
projects.
• Case Study: San Mateo County, California, secured $200,000 in grants for digital
transformation projects, allowing for extensive digitization of records and improving
accessibility.
Opportunity: Ideally strive for $239,100 - $478,200.
Program: Housing Grants Program Management
Department: Community and Human Services Division Program Description: Pursuant to
Chapter 713 Florida Statute Process for Release of Liens - Housing Grants Program
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Management to process lien releases, Impact Fee Deferrals, Affordable Housing Density Bonus,
Local Government Area of Opportunity (LGAO) agreements, Affordable Housing program
management. Program Cost: $155,853 Program Revenue: $0
Insight 1: Partner with local housing authorities and non-profits to share costs and
responsibilities of grant program management. These partnerships can reduce the county’s
financial burden and improve program delivery.
• Case Study: Broward County, Florida, partnered with local housing authorities,
saving $75,000 annually in grant program management costs. The collaboration
ensured efficient program delivery and reduced expenses.
Insight 2: Apply for grants from state and federal housing agencies to support affordable
housing program management. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $100,000 annually in grants
for housing program management, helping to cover operational costs and improve
service delivery.
Opportunity: Ideally strive for $77,900 - $155,800.
Program: LIP Remittance to Agency for Health Care Admin (AHCA)
Department: Community and Human Services Division Program Description: Program in
which local governments and public hospitals transfer funds to the Agency for Health Care
Administration (AHCA) to help fund the Medicaid Low Income Pool (LIP) program. Funds
received by the AHCA are then used to draw down funds from the feder al government as
“match” funding to provide additional healthcare services for low -income individuals. Program
Cost: $1,075,000 Program Revenue: $0
Insight 1: Partner with local healthcare providers to share the costs of remittance to AHCA.
These partnerships can reduce the county’s financial burden and improve healthcare services.
• Case Study: Maricopa County, Arizona, partnered with local hospitals to share
remittance costs, saving $500,000 annually. The collaboration ensured effective
use of funds and reduced expenses.
Insight 2: Apply for grants from state and federal healthcare agencies to support the LIP
remittance program. These grants can provide necessary resources and alleviate the county's
financial obligations.
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• Case Study: Orange County, California, secured $600,000 annually in grants for
healthcare remittance programs, helping to cover operational costs and improve
healthcare services.
Opportunity: Ideally strive for $537,500 - $1,075,000.
Program: Medicaid County Billing
Department: Community and Human Services Division Program Description: Medicaid
County expenses for Inpatient Hospital and Nursing Home care determined by Florida Statute
409.915. Program Cost: $4,200,000 Program Revenue: $0
Insight 1: Partner with local hospitals and nursing homes to negotiate reduced rates for Medicaid
services. These partnerships can reduce the county’s financial burden and improve service
delivery.
• Case Study: Santa Clara County, California, negotiated reduced rates with local
hospitals, saving $1,000,000 annually in Medicaid expenses. The collaboration
ensured cost-effective service delivery.
Insight 2: Apply for grants from state and federal healthcare agencies to support Medicaid
billing expenses. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Alameda County, California, secured $1,500,000 annually in grants for
Medicaid billing support, helping to cover operational costs and improve healthcare
services.
Opportunity: Ideally strive for $2,100,000 - $4,200,000.
Program: Medical Assistance
Department: Community and Human Services Division Program Description: As identified in
Florida Statute 125.01, provide one-time emergency financial assistance to persons in order to
return them to self-sufficiency, self-supporting, productive members of Collier County through
supportive medical services. Program Cost: $320,000 Program Revenue: $0
Insight 1: Partner with local healthcare providers and non-profits to share the costs of emergency
medical assistance. These partnerships can reduce the county’s financial burden and improve
service delivery.
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• Case Study: Maricopa County, Arizona, partnered with local healthcare providers,
saving $150,000 annually in emergency medical assistance costs. The
collaboration ensured effective use of funds and reduced expenses.
Insight 2: Apply for grants from state and federal healthcare agencies to support emergency
medical assistance programs. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Orange County, California, secured $200,000 annually in grants for
medical assistance programs, helping to cover operational costs and improve
healthcare services.
Opportunity: Ideally strive for $160,000 - $320,000.
Program: Social Services - Divisional Grant Administration/Overhead
Department: Community and Human Services Division Program Description: Funding for
divisional administration and fixed divisional overhead to include training, monitoring, and
compliance oversight of Federal and State grants and local funding in support of Affordable
Housing and Community Social Services programs. Program Cost: $1,938,157 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for grant administration and compliance oversight.
Charging a nominal fee for these services can help offset program costs.
• Case Study: San Mateo County, California, implemented a fee-for-service model
for grant administration, generating $300,000 annually. The fees helped cover
administrative costs and improved service delivery.
Insight 2: Seek additional grants for divisional administration and overhead to support
affordable housing and social services programs. These grants can provide necessary resources
for administrative functions.
• Case Study: Broward County, Florida, secured $500,000 in additional grants for
divisional administration, allowing for extensive oversight and management of
social services programs.
Opportunity: Ideally strive for $969,100 - $1,938,200.
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Program: Advisory Boards
Department: County Attorney Program Description: Provide legal assistance to the various
advisory boards and committees upon request. Program Cost: $305,192 Program Revenue: $0
Insight 1: Offer legal assistance services to other local advisory boards and committees for a fee.
This can generate additional revenue while ensuring proper legal compliance.
• Case Study: San Bernardino County, California, provides legal assistance to local
advisory boards, generating $100,000 annually. The services ensured proper legal
compliance and created a new revenue stream.
Insight 2: Apply for grants from state and federal agencies to support legal assistance for
advisory boards. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Orange County, California, secured $150,000 annually in grants to
support legal advisory services, helping to cover operational costs and improve
legal support.
Opportunity: Ideally strive for $152,600 - $305,200.
Program: Divisional Administration/Overhead
Department: County Attorney Program Description: To provide minimum level of legally
required services to the BCC; represent staff and quasi-judicial boards; represent the Board in
litigation cases filed against or by the County; advise staff and prosecute as requested before the
Code Enforcement Board and Contractor's Licensing Board. Program Cost: $711,287.16
Program Revenue: $0
Insight 1: Implement shared services for legal administration across multiple departments to
reduce redundancy and streamline operations. This can lead to cost savings and more efficient
use of resources.
• Case Study: Santa Clara County, California, consolidated legal administration
functions, reducing costs by 15%. The streamlined process improved efficiency and
service delivery.
Insight 2: Seek grant funding from state and federal agencies to support legal administration
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
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• Case Study: Alameda County, California, secured additional grant funding for legal
administration, generating $200,000 annually. The funding helped cover operational
costs and improve legal support.
Opportunity: Ideally strive for $355,700 - $711,300.
Program: Resolve Legal Issues
Department: County Attorney Program Description: Meet, coordinate with, and resolve legal
issues raised by the public, constitutional officers, the judiciary, and county staff. Program
Cost: $522,408.64 Program Revenue: $290,000
Insight 1: Offer legal issue resolution services to other local government entities and non -profits
for a fee. This can generate additional revenue while ensuring proper legal compliance.
• Case Study: San Bernardino County, California, provides legal issue resolution
services to local non -profits, generating $150,000 annually. The services ensured
proper legal compliance and created a new revenue stream.
Insight 2: Apply for grants from state and federal agencies to support legal issue resolution
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Orange County, California, secured $200,000 annually in grants to
support legal issue resolution services, helping to cover operational costs and
improve legal support.
Opportunity: Ideally strive for $261,200 - $522,400.
Program: Agenda Management
Department: County Manager Operations Program Description: Monitor and print the bi-
weekly Board of County Commissioners agenda, ensuring all items are properly attached.
Facilitates County Productivity Committee and County Manager Office software and processes.
Program Cost: $190,906 Program Revenue: $0
Insight 1: Implement a digital agenda management system to reduce printing costs and improve
efficiency. This can lead to significant cost savings and streamlined operations.
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• Case Study: San Mateo County, California, implemented a digital agenda
management system, saving $50,000 annually in printing costs. The system
improved efficiency and reduced expenses.
Insight 2: Offer agenda management services to other local government entities for a fee. This
can generate additional revenue while ensuring proper agenda preparation and compliance.
• Case Study: Fairfax County, Virginia, provides agenda management services to
local government entities, generating $75,000 annually. The services ensured
proper agenda management and created a new revenue stream.
Opportunity: Ideally strive for $95,500 - $191,000.
Program: Public Utilities Department Financial Functions
Department: County Water-Sewer District Program Description: This accounting program
safeguards customer cash, check, and credit card payments through fiscal stewardship by
providing receipting, and recording for all Public Utilities Department (PUD) enterprise services.
Core functions include daily administration of the county’s estoppel program, service roll
administration for the Municipal Service Benefit Unit special annual assessments for the
mandatory solid waste residential curbside collection program for inclusion in the non-ad
valorem section of the tax bill allowed per Florida Statute 197.3662, cashiering and daily
balancing, processing lock box payments and online credit card payments that meet Payment
Card Industry Data Security Standards (PCI-DSS), bank draft processing, bank deposits, and
accounts receivable management for water-sewer utility customer accounts and landfill scale
house and recycling center facilities. This program also manages and audits customer billing
adjustment requests, provides payroll review and data entry, and monthly invoice pro cessing for
the county’s two solid waste franchise haulers. Program Cost: $4,125,125 Program Revenue:
$795,400
Insight 1: Implement automated billing and payment systems to improve efficiency and reduce
operational costs. This can lead to significant cost savings and streamlined operations.
• Case Study: Orange County, California, implemented automated billing systems,
saving $500,000 annually in operational costs. The systems improved efficiency and
reduced expenses.
Insight 2: Offer financial management services to other local government entities and non -
profits for a fee. This can generate additional revenue while ensuring proper financial
stewardship.
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• Case Study: San Mateo County, California, provides financial management
services to local non -profits, generating $300,000 annually. The services ensured
proper financial management and created a new revenue stream.
Opportunity: Ideally strive for $2,062,600 - $4,125,100.
Program: Public Utilities Department Fiscal Support
Department: County Water-Sewer District Program Description: This program provides fiscal
guidance, analysis, and payables functions for the Public Utilities Department (PUD) enterprise
operations. Functions include materials and services requisition review, purchase order tracking,
invoice audit, payment approval, purchase card transactions, travel request packages, as well as
coordination between divisions, the Procurement Services Division, Clerk’s Finance, and
vendors for resolution of payment issues. Reporting functions ensure payables are processed
accurately, efficiently, and timely in compliance with the Prompt Payment Act, and enforce
consistency of practice and process controls across the Department. Program Cost: $555,061
Program Revenue: $76,496
Insight 1: Implement automated fiscal support systems to improve efficiency and reduce
operational costs. This can lead to significant cost savings and streamlined operations.
• Case Study: Santa Clara County, California, implemented automated fiscal
support systems, saving $200,000 annually in operational costs. The systems
improved efficiency and reduced expenses.
Insight 2: Offer fiscal support services to other local government entities and non -profits for a
fee. This can generate additional revenue while ensuring proper financial management.
• Case Study: Fairfax County, Virginia, provides fiscal support services to local non -
profits, generating $150,000 annually. The services ensured proper financial
management and created a new revenue stream.
Opportunity: Ideally strive for $277,800 - $555,000.
Program: PUD Financial Planning and Oversight
Department: County Water-Sewer District Program Description: This program provides data-
driven decision making through sound financial planning, management, and fiscal stewardship of
the Public Utilities Department (PUD) financial operations. Responsibilities include policy and
management oversight for utility billing and accounts receivable, solid and hazardous waste
disposal and mandatory collections revenues, the county’s estoppel program, fiscal payables,
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capital and debt expenditures, water-sewer user and impact fee rate setting, centralized
department materials procurement and inventory management, and internal controls. Additional
responsibilities include cash planning and management, identifying and securing optimal funding
sources, administration of external financing for the PUD including compliance with bond
covenants and Florida Department of Environmental Protection agreements, and development of
the financial feasibility portion of the Annual Updat e and Inventory Report. Other program
functions include public outreach and communication outreach programs, development of inter-
agency agreements, ordinance development, contract administration, financial and senior
management reporting and departmental annual budgeting and monthly forecasting. Program
expenditures also include substantial payments to the General Fund for payment in lieu of taxes
and indirect cost reimbursement. Program Cost: $17,816,402 Program Revenue: $488,904
Insight 1: Implement advanced financial planning and oversight software to improve efficiency
and reduce operational costs. This can lead to significant cost savings and streamlined
operations.
• Case Study: Orange County, California, implemented advanced financial planning
software, saving $1,500,000 annually in operational costs. The software improved
efficiency and reduced expenses.
Insight 2: Offer financial planning and oversight services to other local government entities and
non-profits for a fee. This can generate additional revenue while ensuring proper financial
stewardship.
• Case Study: Santa Clara County, California, provides financial planning services to
local non-profits, generating $1,000,000 annually. The services ensured proper
financial planning and created a new revenue stream.
Opportunity: Ideally strive for $8,908,200 - $17,816,400.
Program: Driver Education
Department: Dori Slosberg Driver Education Program Description: All funds collected,
pursuant to Collier County Ordinance 2007-39, will be used exclusively to fund the direct
expenses of driver education programs in Collier County schools. Eligible direct education
expenses include the purchase of goods and services, including, but not limited to, driver
education course materials, vehicles exclusively used for driver education programs, driver
simulators, and salaries of driver education instructors. Program Cost: $193,000 Program
Revenue: $160,000
Insight 1: Partner with local businesses and non-profits to sponsor driver education programs.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
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• Case Study: San Mateo County, California, secured $75,000 annually in
sponsorships for driver education programs. The funds helped enhance program
offerings and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support driver education programs.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Orange County, California, secured $100,000 annually in grants for
driver education programs, helping to cover operational costs and improve program
delivery.
Opportunity: Ideally strive for $96,500 - $193,000.
Program: Emergency Medical Services Training
Department: Emergency Medical Services (EMS) Program Description: Directs emergency
medical services training to improve upon and assess competency levels, and identify areas for
improvement. Program Cost: $177,500 Program Revenue: $0
Insight 1: Offer EMS training services to private healthcare providers and local businesses for a
fee. This can generate additional revenue while ensuring proper training and competency.
• Case Study: Fairfax County, Virginia, provides EMS training services to private
healthcare providers, generating $100,000 annually. The services ensured proper
training and created a new revenue stream.
Insight 2: Apply for grants from state and federal agencies to support EMS training programs.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Maricopa County, Arizona, secured $150,000 annually in grants for
EMS training programs, helping to cover operational costs and improve training
delivery.
Opportunity: Ideally strive for $88,800 - $177,500.
Program: Business Operations
Department: Library Division Program Description: Manage interdepartmental obligations.
Maintain and grow community and county agency partnerships. Increase the awareness of library
services and programs to ensure that the public continues to appreciate the importance and
benefits of CCPL. Program Cost: $1,227,225.76 Program Revenue: $0
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Insight 1: Partner with local businesses and non-profits to sponsor library business operations
and programs. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: Santa Clara County, California, secured $200,000 annually in
sponsorships for library operations. The funds helped enhance program offerings
and promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support library business
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Orange County, California, secured $300,000 annually in grants for
library operations, helping to cover operational costs and improve service delivery.
Opportunity: Ideally strive for $613,700 - $1,227,200.
Program: Collection Development and Maintenance
Department: Library Division Program Description: Acquire, develop, and manage library
collections—both physical materials and digital offerings—to satisfy patron educational and
recreational interests. Support the cataloging and processing of library materials. In FY23, the
library purchased and processed over 45,000 physical materials valued at approximately
$793,000; in addition, over 24,000 e-books were purchased valued at approximately $371,000.
Collection acquisitions balanced in proportion to actual use and evaluate cost-effectiveness of
current and future resources. Provide materials that meet the cultural diversity of the community.
Program Cost: $1,236,869.04 Program Revenue: $57,000
Insight 1: Partner with local businesses and non-profits to sponsor collection development and
maintenance. Sponsors can receive recognition through promotional materials and events,
reducing the county’s costs.
• Case Study: San Mateo County, California, secured $150,000 annually in
sponsorships for library collections. The funds helped enhance collections and
promote community involvement.
Insight 2: Apply for grants from state and federal agencies to support library collection
development. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Alameda County, California, secured $200,000 annually in grants for
library collections, helping to cover operational costs and improve service delivery.
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Opportunity: Ideally strive for $618,900 - $1,236,900.
Program: Impact Fee Administration
Department: Office of Management & Budget Program Description: Review building permits
and assess County Impact Fees within the time guidelines of the Growth Management
Department Performance Standards. Calculate estimates, maintain account ledgers and generally
oversee the Certificate of Public Facility Adequacy process. Administer all regulations set forth
by the Collier County Consolidated Impact Fee Ordinance, 2001-13, as amended, which is
Chapter 74 of the Collier County Code of Laws and Ordinances, including update studies,
affordable housing impact fee deferral program, and all other impact fee related issues.
Operational expenses will be partially funded by the Impact Fee Trust Funds as set forth by the
Collier County Consolidated Impact Fee Ordinance, 2001-13, as amended, Section 74-203.
Program Cost: $1,178,945 Program Revenue: $603,500
Insight 1: Offer impact fee administration services to other local government entities for a fee.
This can generate additional revenue while ensuring proper fee calculation and compliance.
• Case Study: Fairfax County, Virginia, provides impact fee administration services to
local government entities, generating $200,000 annually. The services ensured
proper fee management and created a new revenue stream.
Insight 2: Apply for grants from state and federal agencies to support impact fee administration.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Orange County, California, secured $300,000 annually in grants for
impact fee administration, helping to cover operational costs and improve service
delivery.
Opportunity: Ideally strive for $589,500 - $1,179,000.
Program: Juvenile Detention Centers
Department: Other General Administration Program Description: Remittance for housing
juvenile offenders in state detention centers. Program Cost: $1,090,000 Program Revenue: $0
Insight 1: Partner with local non-profits and community organizations to share the costs of
housing juvenile offenders. These partnerships can reduce the county’s financial burden and
improve service delivery.
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• Case Study: Broward County, Florida, partnered with local non -profits, saving
$500,000 annually in juvenile detention costs. The collaboration ensured effective
service delivery and reduced expenses.
Insight 2: Apply for grants from state and federal agencies to support juvenile detention
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $600,000 annually in grants
for juvenile detention services, helping to cover operational costs and improve
service delivery.
Opportunity: Ideally strive for $545,000 - $1,090,000.
Program: Clam Pass Ecosystem Enhancement
Department: Pelican Bay Services Division Program Description: Clam Pass Enhancement
Program Cost: $156,300 Program Revenue: $0
Insight 1: Partner with local environmental non-profits and community organizations to share
the costs of ecosystem enhancement projects. These partnerships can reduce the county’s
financial burden and improve environmental outcomes.
• Case Study: Santa Clara County, California, partnered with local environmental
organizations, saving $75,000 annually in ecosystem enhancement costs. The
collaboration ensured effective project delivery and reduced expenses.
Insight 2: Apply for grants from state and federal environmental agencies to support ecosystem
enhancement projects. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Orange County, California, secured $100,000 annually in grants for
ecosystem enhancement projects, helping to cover operational costs and improve
environmental outcomes.
Opportunity: Ideally strive for $78,200 - $156,300.
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Program: Business Franchise Administration
Department: Regulation Program Description: Coordination with State agencies regarding
annual audit of Communication Sales Tax (CST) and cable service provider quality of service.
Program Cost: $951,165 Program Revenue: $23,000
Insight 1: Offer business franchise administration services to other local government entities for
a fee. This can generate additional revenue while ensuring proper administration and compliance.
• Case Study: Fairfax County, Virginia, provides business franchise administration
services to local government entities, generating $150,000 annually. The services
ensured proper franchise management and created a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
business franchise administration. These partnerships can reduce staffing costs and provide
valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
business franchise administration internships, saving $100,000 annually. The
collaboration provided quality support and reduced expenses.
Opportunity: Ideally strive for $475,100 - $951,200.
Program: Code Enforcement Area Investigators
Department: Regulation Program Description: Seek voluntary compliance with the Collier
County codes and ordinances to prevent blight and ensure health, safety and welfare of the
community members. Program Cost: $2,860,837 Program Revenue: $0
Insight 1: Offer code enforcement services to other local government entities for a fee. This can
generate additional revenue while ensuring proper code compliance.
• Case Study: San Mateo County, California, provides code enforcement services to
local government entities, generating $500,000 annually. The services ensured
proper code compliance and created a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
code enforcement. These partnerships can reduce staffing costs and provide valuable experience
for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for code
enforcement internships, saving $250,000 annually. The collaboration provided
quality support and reduced expenses.
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Opportunity: Ideally strive for $1,430,400 - $2,860,800.
Program: Code Enforcement Board & Special Magistrate Hearings
Department: Regulation Program Description: Manage the Code Enforcement Board and
Special Magistrate Hearings. Compile all legal documentation, fines, operational costs, and civil
penalties for code cases, code hearings, and agency citations (Sheriff’s Office, Domestic Animal
Services, Public Utilities, false alarms, and park rangers). Coordinate cases for foreclosure and
fine abatements with the County Attorney’s office. Record liens and orders with the Collier
County Clerk of the Circuit Court. Program Cost: $315,711 Program Revenue: $50,000
Insight 1: Offer hearing management services to other local government entities for a fee. This
can generate additional revenue while ensuring proper hearing management and compliance.
• Case Study: San Bernardino County, California, provides hearing management
services to local government entities, generating $150,000 annually. The services
ensured proper hearing management and created a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
hearing management. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for hearing
management internships, saving $100,000 annually. The collaboration provided
quality support and reduced expenses.
Opportunity: Ideally strive for $157,900 - $315,700.
Program: Utility Regulation Administration
Department: Regulation Program Description: Divisional administration and enforcement of
enabling ordinance and supplemental rules of the Board regarding water, bulk water, and
wastewater utility regulation of investor-owned utilities; to provide administrative support to the
Collier County Water and Wastewater Authority; to review, audit, and make recommendations
as appropriate regarding territorial boundaries, rate tariffs, rate investigations, and standard
operating procedures of utilities subject to local regulation. Program Cost: $344,531 Program
Revenue: $224,000
Insight 1: Offer utility regulation administration services to other local government entities for a
fee. This can generate additional revenue while ensuring proper utility regulation and
compliance.
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• Case Study: Fairfax County, Virginia, provides utility regulation administration
services to local government entities, generating $200,000 annually. The services
ensured proper utility regulation and created a new revenue stream.
Insight 2: Partner with local universities to offer internships and practical training for students in
utility regulation administration. These partnerships can reduce staffing costs and provide
valuable experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for utility
regulation internships, saving $150,000 annually. The collaboration provided quality
support and reduced expenses.
Opportunity: Ideally strive for $172,300 - $344,500.
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Category 9: High Impact, Low Cost, Low Mandate,
Low Reliance
Services in this category have a significant impact at a low cost, with no strong mandate
and low reliance. These programs present an excellent opportunity for partnership
development and resource optimization. Enhancing these services to increase community
reliance and furthering their impact can be achieved through targeted investments and
strategic partnerships, maximizing their benefit to the community.
Program: Bayshore CRA/MSTU Improvements
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
New planning, construction, and development within the Bayshore Beautification MSTU and
CRA. Program Cost: $147,900 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor improvement projects.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: In Broward County, Florida, the CRA partnered with local businesses
to sponsor beautification projects. By securing $75,000 annually in sponsorships,
they were able to fund additional projects, enhance community involvement, and
significantly reduce the burden on county finances. The sponsorships included
naming rights for specific projects and public acknowledgment at community
events.
Insight 2: Apply for grants from state and federal redevelopment agencies to support new
planning, construction, and development projects. These grants can provide necessary resources
and alleviate the county's financial obligations.
• Case Study: In Orange County, California, the CRA secured $150,000 annually
through state and federal grants for redevelopment projects. This funding enabled
the county to undertake larger-scale developments, improve infrastructure, and
provide better community services. The grants also included funds for sustainability
initiatives, further enhancing the long-term benefits of the projects.
Opportunity: Ideally strive for $73,900 - $147,900.
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Program: Economic Development Partnerships
Department: Housing Policy And Economic Development Division Program Description:
Provides for payments to economic development partners including the Early Learning
Coalition. Program Cost: $100,000 Program Revenue: $0
Insight 1: Establish cost-sharing agreements with economic development partners to jointly fund
initiatives. These agreements can reduce the county’s financial burden and ensure sustainable
funding for economic development programs.
• Case Study: In San Mateo County, California, cost-sharing agreements with
economic development partners generated $50,000 annually. The funds were used
to support workforce development programs, small business grants, and
educational initiatives. This approach fostered strong partnerships and ensured
that economic development efforts were collaborative and well -funded.
Insight 2: Apply for grants from state and federal economic development agencies to support
partnerships and related initiatives. These grants can provide necessary resources and alleviate
the county's financial obligations.
• Case Study: In Santa Clara County, California, securing $75,000 annually in grants
for economic development partnerships helped fund initiatives such as job training
programs, small business incubators, and infrastructure improvements. The grants
facilitated comprehensive economic growth and enhanced the county's ability to
attract and retain businesses.
Opportunity: Ideally strive for $50,000 - $100,000.
Program: Capital - Pump Repairs and Replacement
Department: Improvement Districts and MSTU Program Description: Pump Repairs and
Replacement. Program Cost: $43,700 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor pump repairs and replacement
projects. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: In Maricopa County, Arizona, partnerships with local businesses for
pump repairs and replacements generated $20,000 annually. These funds were
used to cover a portion of the costs, ensuring timely maintenance and reducing
financial strain on the county. Sponsors received recognition through signage and
promotional events, enhancing their community profile.
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Insight 2: Apply for grants from state and federal environmental agencies to support pump
repairs and replacement. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Orange County, California, secured $30,000 annually in grants for
pump repairs and replacements. This funding ensured that critical infrastructure
was maintained efficiently, preventing costly breakdowns and improving water
management systems.
Opportunity: Ideally strive for $21,900 - $43,700.
Program: Roadway and Drainage Maintenance
Department: Improvement Districts and MSTU Program Description: To address
neighborhood roadway and drainage maintenance as desired by local residents who form the
MSTU. Program Cost: $3,900 Program Revenue: $0
Insight 1: Implement a fee-for-service model where local residents contribute to roadway and
drainage maintenance costs through a small annual fee. This can generate additional revenue and
ensure sustainable funding for maintenance projects.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
roadway maintenance generated $2,000 annually. The fees were minimal but
collectively provided a reliable funding source for regular maintenance, ensuring
that neighborhood infrastructure was well -maintained.
Insight 2: Apply for grants from state and federal infrastructure agencies to support roadway and
drainage maintenance projects. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $5,000 annually in grants for
roadway and drainage maintenance. This funding helped cover the costs of
necessary repairs and upgrades, improving overall infrastructure quality and
reducing the risk of flooding and other issues.
Opportunity: Ideally strive for $1,900 - $3,900.
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Program: County P-Card Administration
Department: Procurement Services Division Program Description: Administer and maintain
the County's P-card programs, including opening and closing accounts, setting credit and MCC
limits, and working with credit card vendors. Program Cost: $55,934 Program Revenue: $0
Insight 1: Implement a transaction fee for P-card usage by county departments to cover
administrative costs. This can generate additional revenue while ensuring the efficient operation
of the P-card program.
• Case Study: In San Mateo County, California, implementing a small transaction fee
for P-card usage generated $25,000 annually. The fees covered administrative costs
and provided additional funds for program improvements and employee training.
Insight 2: Seek rebates from credit card vendors based on transaction volumes. These rebates
can provide additional funding to offset program costs.
• Case Study: Orange County, California, negotiated rebates with credit card
vendors, generating $30,000 annually. The rebates were based on transaction
volumes and helped cover administrative costs, reducing the overall financial
burden on the county.
Opportunity: Ideally strive for $27,900 - $55,900.
Program: Surplus and Auctioning
Department: Procurement Services Division Program Description: Coordinate surplus and
scrap disposal, sales, auctions, recycling, and transfers of tangible personal property and assets
across County departments. Program Cost: $55,934 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor surplus and auctioning events.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
• Case Study: In Broward County, Florida, partnering with local businesses for
surplus and auctioning events generated $20,000 annually. Sponsors were
recognized through event promotions and signage, enhancing their community
profile and supporting county initiatives.
Insight 2: Apply for grants from state and federal agencies to support surplus and auctioning
programs. These grants can provide necessary resources and alleviate the county's financial
obligations.
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• Case Study: Santa Clara County, California, secured $25,000 annually in grants for
surplus and auctioning programs. This funding helped cover operational costs and
improve the efficiency of asset disposal processes.
Opportunity: Ideally strive for $27,900 - $55,900.
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Category 10: High Impact, Low Cost, Low Mandate,
High Reliance
High-impact, low-cost services with no mandate but high community reliance should
focus on increasing their effectiveness. Investing in these programs can yield substantial
benefits for the community. Exploring ways to enhance their impact further while keeping
costs low, such as through partnerships or additional funding, can ensure these vital
services continue to thrive and support comm unity needs.
Program: Human Resources
Department: Clerk Of Courts Program Description: To provide employee services for the
recruitment, training, and retention of staff within the Clerk’s Office. Program Cost: $50,400
Program Revenue: $0
Insight 1: Implement a fee-for-service model for HR training and development programs.
Charging a nominal fee for participation can help offset program costs.
• Case Study: In Orange County, California, the Clerk of Courts implemented a fee -
for-service model for HR training programs, generating $25,000 annually. The fees
helped cover administrative costs and improve the quality of training provided to
employees. This initia tive also allowed for more specialized training sessions,
tailored to the needs of different departments.
Insight 2: Seek grants for workforce development and training from state and federal agencies.
These grants can provide necessary resources for enhancing employee recruitment, training, and
retention programs.
• Case Study: Broward County, Florida, secured $30,000 annually in grants for
workforce development and training programs. The funds were used to enhance
recruitment strategies, develop new training modules, and improve employee
retention rates.
Opportunity: Ideally strive for $25,200 - $50,400.
Program: Inspector General (Internal Audit)
Department: Clerk Of Courts Program Description: The Florida Constitution provides that the
Clerk of the Courts shall serve as the County Auditor. To prepare audits of county financial
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transactions and contracts; to investigate fraud, waste, and abuse complaints for potential referral
to law enforcement; to audit and investigate findings related to financial filings of wards of the
court as required by statute; and to review the compliance of local contracts and programs.
Program Cost: $80,300 Program Revenue: $0
Insight 1: Offer internal audit services to other local government entities and non-profits for a
fee. This can generate additional revenue while ensuring proper audit and compliance practices.
• Case Study: San Bernardino County, California, provides internal audit services to
local non-profits and government entities, generating $40,000 annually. The
services ensured proper financial management and compliance, while creating a
new revenue stream for the county. This initiative also helped smaller organizations
improve their financial oversight.
Insight 2: Apply for grants from state and federal agencies to support internal audit and fraud
investigation programs. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $50,000 annually in grants for
internal audit and fraud investigation programs. The funding helped cover
operational costs and enhance the county’s ability to conduct thorough audits and
investigations.
Opportunity: Ideally strive for $40,200 - $80,300.
Program: Preserve Management
Department: Conservation Collier Program Description: Funds annual management activities
necessary to manage the Preserve in compliance with the US Fish and Wildlife Service
requirements to allow for panther mitigation. Program Cost: $41,200 Program Revenue:
$41,200
Insight 1: Partner with local environmental organizations to share the costs of preserve
management activities. These partnerships can reduce the county’s financial burden and improve
conservation outcomes.
• Case Study: In Maricopa County, Arizona, partnerships with local environmental
groups for preserve management generated $20,000 annually. The collaborations
ensured effective management and conservation practices, while reducing costs
for the county. The partnerships also facilitated community involvement in
conservation efforts.
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Insight 2: Apply for grants from state and federal environmental agencies to support preserve
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Orange County, California, secured $30,000 annually in grants for
preserve management. The funding ensured that the county could meet all US Fish
and Wildlife Service requirements and enhance its conservation efforts.
Opportunity: Ideally strive for $20,600 - $41,200.
Program: Operations Management
Department: Corporate Business Operations Administration Office Program Description:
Provide analytical and management support to the Department Administration, conduct business
process mapping and analysis on department operations and activities, and develop and review
department plans for operations, budget activity, and performance measurement efforts.
Program Cost: $139,631 Program Revenue: $0
Insight 1: Offer operations management consulting services to other local government entities
and non-profits for a fee. This can generate additional revenue while ensuring proper
management and analytical support.
• Case Study: In Fairfax County, Virginia, providing operations management
consulting services to local non-profits generated $60,000 annually. The services
improved the operational efficiency of these organizations and created a new
revenue stream for the county. The consulting services included business process
mapping, performance measurement, and strategic planning.
Insight 2: Apply for grants from state and federal agencies to support operations management
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
operations management activities. The funding helped cover operational costs and
improve management practices across various departments.
Opportunity: Ideally strive for $69,800 - $139,600.
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Program: Emergency Helicopter Administration
Department: Emergency Medical Services (EMS) Program Description: Administrative
functions for Helicopter Operations. Program Cost: $81,600 Program Revenue: $0
Insight 1: Partner with local healthcare providers and emergency services to share the costs of
helicopter operations. These partnerships can reduce the county’s financial burden and improve
emergency response capabilities.
• Case Study: In Maricopa County, Arizona, partnerships with local hospitals and
emergency services for helicopter operations generated $40,000 annually. The
collaboration ensured efficient emergency medical services and reduced
operational costs for the county. The partnerships also facilitated joint training
programs and improved coordination during emergencies.
Insight 2: Apply for grants from state and federal agencies to support helicopter operations.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Orange County, California, secured $50,000 annually in grants for
helicopter operations. The funding helped cover operational costs and enhance the
county’s emergency response capabilities.
Opportunity: Ideally strive for $40,800 - $81,600.
Program: Fleet Motor Pool
Department: Fleet Management Division Program Description: Vehicle pool for loaner
vehicles to support other county agencies. Program Cost: $88,311.2 Program Revenue:
$90,000
Insight 1: Implement a cost-sharing model where county agencies contribute to the fleet motor
pool based on their usage. This can ensure sustainable funding for vehicle maintenance and
replacement.
• Case Study: In San Mateo County, California, implementing a cost -sharing model
for fleet services generated $45,000 annually. The model ensured that all
departments contributed to vehicle maintenance costs, reducing the financial
burden on the fleet management division.
Insight 2: Seek grants for fleet management and vehicle maintenance from state and federal
agencies. These grants can provide necessary resources and alleviate the county's financial
obligations.
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• Case Study: Santa Clara County, California, secured $50,000 annually in grants for
fleet management. The funding helped cover operational costs and improve the
efficiency of vehicle maintenance and replacement.
Opportunity: Ideally strive for $44,200 - $88,300.
Program: General Improvements
Department: Improvement Districts and MSTU Program Description: General improvements.
Program Cost: $3,600 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor general improvement
projects. Sponsors can receive recognition through promotional materials and events, reducing
the county’s costs.
• Case Study: In Broward County, Florida, partnerships with local businesses for
general improvements generated $2,000 annually. Sponsors were recognized
through signage and promotional events, enhancing their community profile and
supporting county initiatives.
Insight 2: Apply for grants from state and federal infrastructure agencies to support general
improvement projects. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $3,000 annually in grants for
general improvements. This funding helped cover the costs of necessary upgrades
and enhancements, improving overall infrastructure quality.
Opportunity: Ideally strive for $1,800 - $3,600.
Program: MPO Operational Support
Department: Metropolitan Planning Organization (MPO) Program Description: MPO
operation expenses deemed not eligible or reimbursable by FHWA PL, TD, or FTA Section
5305(d) funding. Program Cost: $11,700 Program Revenue: $3,000
Insight 1: Partner with local businesses and non-profits to sponsor MPO operational activities.
Sponsors can receive recognition through promotional materials and events, reducing the
county’s costs.
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• Case Study: In Orange County, California, partnerships with local businesses for
MPO support generated $5,000 annually. Sponsors were recognized through event
promotions and signage, enhancing their community profile and supporting MPO
initiatives.
Insight 2: Apply for grants from state and federal transportation agencies to support MPO
operational activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $6,000 annually in grants for
MPO operational support. This funding helped cover operational costs and improve
transportation planning and development.
Opportunity: Ideally strive for $5,800 - $11,700.
Program: Strategic Planning
Department: Office of Management & Budget Program Description: Responsible for
developing, implementing, and overseeing the strategic planning process within an organization.
Program Cost: $138,360.4 Program Revenue: $0
Insight 1: Offer strategic planning consulting services to other local government entities and
non-profits for a fee. This can generate additional revenue while ensuring proper planning and
implementation practices.
• Case Study: In Fairfax County, Virginia, providing strategic planning consulting
services to local non -profits generated $60,000 annually. The services improved the
strategic planning capabilities of these organizations and created a new revenue
stream for the county. The consulting services included strategic plan
development, implementation support, and performance measurement.
Insight 2: Apply for grants from state and federal agencies to support strategic planning
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
strategic planning activities. The funding helped cover operational costs and
improve strategic planning across various departments.
Opportunity: Ideally strive for $69,800 - $138,400.
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Program: Public Services Operations Management
Department: Public Services Department Administration Program Description: Coordination
of department-wide financial and operations management activities, including implementation of
new initiatives, fiscal planning and oversight, marketing and communications, technology and
process improvement, enterprise asset management, and general quality control. Program Cost:
$117,317 Program Revenue: $0
Insight 1: Offer operations management consulting services to other local government entities
and non-profits for a fee. This can generate additional revenue while ensuring proper
management and analytical support.
• Case Study: In Fairfax County, Virginia, providing operations management
consulting services to local non-profits generated $50,000 annually. The services
improved the operational efficiency of these organizations and created a new
revenue stream for the county. The consulting services included business process
mapping, performance measurement, and strategic planning.
Insight 2: Apply for grants from state and federal agencies to support operations management
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $60,000 annually in grants for
operations management activities. The funding helped cover operational costs and
improve management practices across various departments.
Opportunity: Ideally strive for $58,700 - $117,300.
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Category 11: High Impact, Low Cost, High Mandate,
Low Reliance
This category includes high-impact, low-cost services that are mandated but have low
community reliance. Ensuring compliance with mandates while maximizing the positive
impact on the community is crucial. Cost-effective strategies, leveraging partnerships, and
exploring grant funding can help sustain these services, making them more relevant and
beneficial to the community.
Program: Early Warning System Management
Department: Bureau Of Emergency Services Division Program Description: Coordinator of
the mass notification system. Program Cost: $116,262 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor the mass
notification system. Sponsors can receive recognition through promotional materials and
community events, reducing the county’s costs.
• Case Study: In Orange County, California, partnerships with local businesses for
their early warning system generated $60,000 annually. The sponsors were
recognized through public announcements and community events, enhancing their
community profile while supporting vital emergency services. This collaboration
helped reduce the financial burden on the county and ensured continuous
operation of the notification system.
Insight 2: Apply for grants from state and federal emergency management agencies to support
the mass notification system. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
their mass notification system. The funding was used to upgrade technology,
improve system reliability, and enhance community outreach efforts. The grants
ensured that the system rema ined up-to-date and capable of effectively reaching
the public during emergencies.
Insight 3: Implement a subscription-based service for local businesses and organizations to
receive tailored notifications and alerts. This can generate additional revenue while providing a
valuable service to the community.
• Case Study: Maricopa County, Arizona, introduced a subscription -based service
for customized emergency alerts, generating $50,000 annually. Local businesses
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and organizations paid for tailored notifications, which included specific alerts
relevant to their operations. This service provided additional funding for the
county’s emergency management efforts and enhanced public safety.
Opportunity: Ideally strive for $58,100 - $116,300.
Program: Group Dental Insurance Program
Department: Risk Management Division Program Description: Provide dental insurance
benefits to eligible employees and their dependents. Program Cost: $81,184.95 Program
Revenue: $2,000,000
Insight 1: Negotiate group rates with dental insurance providers to reduce costs while
maintaining comprehensive coverage for employees. This can result in significant savings for the
county.
• Case Study: In San Mateo County, California, negotiations with dental insurance
providers led to a 10% reduction in group rates, saving the county $150,000
annually. The savings were achieved without compromising the quality of dental
benefits provided to employees. These negotiations also included wellness
initiatives that further improved employee health outcomes.
Insight 2: Implement a wellness program that incentivizes preventive dental care among
employees. This can reduce long-term costs by encouraging regular check-ups and early
treatment of dental issues.
• Case Study: Broward County, Florida, introduced a dental wellness program that
included incentives for regular dental visits and preventive care. The program led to
a 15% reduction in dental claims, saving the county $200,000 annually. Employees
benefited from better oral health, and the county experienced lower overall dental
costs.
Insight 3: Offer tiered dental insurance plans, allowing employees to choose a plan that best fits
their needs and budget. This can provide flexibility and reduce the county’s costs by aligning
coverage with actual usage.
• Case Study: Santa Clara County, California, implemented tiered dental insurance
plans, resulting in a 20% increase in employee satisfaction and a 10% reduction in
overall dental insurance costs. The tiered plans provided options ranging from basic
to comprehensive coverage, allowing employees to select the level of coverage that
best suited their needs.
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Opportunity: Ideally strive for $1,000,000 - $2,000,000 in additional revenue.
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Category 12: High Impact, Low Cost, High Mandate,
High Reliance
High-impact, low-cost services that are both mandated and highly relied upon by the
community are critical. The focus should be on maintaining and enhancing these services
to meet community needs and mandate requirements. Cost recovery, efficiency
improvements, and strategic investments can help ensure these essential services remain
sustainable and continue to provide significant benefits to the community.
Program: 800 MHz Radio System Maintenance
Department: Bureau Of Emergency Services Division Program Description: To provide
operational costs of the 800 MHz system including monthly utility costs and lease payments for
tower sites, as well as periodic maintenance of on-site components. Program Cost: $125,100
Program Revenue: $0
Insight 1: Partner with local telecommunications companies to share the costs of maintaining the
800 MHz system. These partnerships can reduce the county’s financial burden and improve
system reliability.
• Case Study: In Orange County, California, partnering with telecommunications
companies for radio system maintenance generated $60,000 annually. The
collaboration ensured continuous operation of the system and reduced
maintenance costs. Telecommunications companies b enefitted from enhanced
system infrastructure and reliability.
Insight 2: Apply for grants from state and federal emergency management agencies to support
the 800 MHz system maintenance. These grants can provide necessary resources and alleviate
the county's financial obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
radio system maintenance. The funding helped cover operational costs and
improve the reliability and coverage of the emergency communication system.
Insight 3: Implement a cost-sharing model where local businesses contribute to the maintenance
costs of the 800 MHz system in exchange for priority access during emergencies.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with local
businesses, generating $50,000 annually. Businesses contributed to maintenance
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costs and received priority access to the communication system during
emergencies, ensuring reliable communication when it was most needed.
Opportunity: Ideally strive for $62,500 - $125,100.
Program: Crisis Response (Volunteer Management)
Department: Bureau Of Emergency Services Division Program Description: Emergencies
almost always involve volunteers - those that are requested to respond and those that just show
up to help. The unrequested "spontaneous volunteers" need to be registered, assigned, trained,
supervised, and equipped to be safe, effective. Program Cost: $136,204 Program Revenue: $0
Insight 1: Partner with local non-profits and community organizations to share the costs of
managing volunteers during emergencies. These partnerships can reduce the county’s financial
burden and improve volunteer coordination.
• Case Study: In Broward County, Florida, partnering with local non -profits for
volunteer management generated $70,000 annually. The collaboration ensured
effective management and utilization of volunteers during emergencies. Non -profits
provided resources for training and equipping volunteers, enhancing overall
response efforts.
Insight 2: Apply for grants from state and federal emergency management agencies to support
volunteer management activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $80,000 annually in grants for
volunteer management. The funding was used to develop comprehensive training
programs, purchase necessary equipment, and improve coordination efforts during
emergencies. This ensured that volunteers were well-prepared and effectively
utilized.
Insight 3: Implement a volunteer registration fee for individuals interested in participating in
emergency response efforts. This fee can help offset the costs of training and equipping
volunteers.
• Case Study: Maricopa County, Arizona, introduced a volunteer registration fee,
generating $50,000 annually. The fee covered the costs of training programs, safety
equipment, and administrative expenses. Volunteers received comprehensive
training and were better prepared to respond to emergencies.
Opportunity: Ideally strive for $68,100 - $136,200.
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Program: Disaster Reimbursement Administration
Department: Bureau Of Emergency Services Division Program Description: All state and
federal disaster aid programs and related tasks/reports/reimbursements are channeled through the
county EM office. Program Cost: $117,951 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to share the costs of administering
disaster reimbursement programs. These partnerships can reduce the county’s financial burden
and improve administrative efficiency.
• Case Study: In Orange County, California, partnerships with local businesses for
disaster reimbursement administration generated $55,000 annually. The
collaboration ensured efficient processing of disaster aid programs and reduced
administrative costs. Businesses benefitted from streamlined processes and
quicker access to aid.
Insight 2: Apply for grants from state and federal emergency management agencies to support
disaster reimbursement administration. These grants can provide necessary resources and
alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $70,000 annually in grants for
disaster reimbursement administration. The funding helped cover operational costs
and improve the efficiency of aid distribution. The grants also supported the
development of advanced reporting and tracking systems.
Insight 3: Implement a fee-for-service model for processing disaster aid applications and
reimbursements for other local entities. This can generate additional revenue while ensuring
timely and accurate administration.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
disaster aid processing, generating $40,000 annually. The fees covered
administrative expenses and ensured that aid applications were processed
efficiently and accurately.
Opportunity: Ideally strive for $58,000 - $117,900.
Program: Emergency Crisis Shelter
Department: Bureau Of Emergency Services Division Program Description: Works with Non-
Governmental Organizations (non-profit volunteers) and other county agencies in planning and
setting up shelters. EM validates all non-governmental emergency response activities by non-
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governmental agencies to better serve disaster survivors in immediate to long-term recovery
efforts. The Volunteer Coordinator is mission critical to working with FEMA Individual
Assistance programs to ensure registration and meet the mission requests of FEMA's
philosophical mission efforts. EM also engages in planning and training for local NGOs in the
National Incident Management System and Commodity distribution planning and mission
execution. Program Cost: $126,224 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor emergency crisis shelters.
Sponsors can receive recognition through promotional materials and community events, reducing
the county’s costs.
• Case Study: In Broward County, Florida, partnerships with local businesses for
emergency shelter management generated $65,000 annually. Sponsors were
recognized through public announcements and signage, enhancing their
community profile while supporting vital emerge ncy services. The collaboration
ensured well-equipped shelters and reduced financial strain on the county.
Insight 2: Apply for grants from state and federal emergency management agencies to support
emergency crisis shelters. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $80,000 annually in grants for
emergency shelter management. The funding was used to purchase necessary
supplies, improve shelter infrastructure, and enhance training programs for
volunteers. This ensured that shelters were well-prepared to accommodate
disaster survivors.
Insight 3: Implement a cost-sharing model with non-governmental organizations (NGOs) for the
setup and management of emergency crisis shelters. This can ensure sustainable funding and
efficient operations.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
NGOs, generating $50,000 annually. NGOs contributed to shelter setup and
management costs, ensuring that resources were available when needed most. The
model fostered strong partnerships and improved shelter operations.
Opportunity: Ideally strive for $63,100 - $126,200.
Program: Emergency Logistics
Department: Bureau Of Emergency Services Division Program Description: Coordinates
needed resources to the private sector, non-profits, and government agencies for emergency
situations. Program Cost: $137,684 Program Revenue: $0
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Insight 1: Partner with local businesses and non-profits to sponsor emergency logistics
operations. Sponsors can receive recognition through promotional materials and community
events, reducing the county’s costs.
• Case Study: In Orange County, California, partnerships with local businesses for
emergency logistics generated $70,000 annually. Sponsors were recognized
through public announcements and community events, enhancing their community
profile while supporting vital emergency services. The collaboration ensured
efficient resource coordination and reduced financial strain on the county.
Insight 2: Apply for grants from state and federal emergency management agencies to support
emergency logistics operations. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $90,000 annually in grants for
emergency logistics. The funding was used to improve resource coordination,
purchase necessary equipment, and enhance communication systems. This
ensured that resources were effectively mobilized during emergencies.
Insight 3: Implement a subscription-based service for local businesses and organizations to
receive priority logistics support during emergencies. This can generate additional revenue while
providing a valuable service to the community.
• Case Study: Maricopa County, Arizona, introduced a subscription-based service
for emergency logistics support, generating $60,000 annually. Local businesses and
organizations paid for priority access to logistics resources, ensuring reliable
support during emergencies.
Opportunity: Ideally strive for $68,900 - $137,700.
Program: Emergency Management Plan
Department: Bureau Of Emergency Services Division Program Description: Develop and
administer plans to respond to an emergency to ensure that the proper protocols and processes
are in place to minimize harm to persons or property and administer the Emergency Management
Performance Grant through a Plan of Work. Program Cost: $126,316 Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor the development and
administration of emergency management plans. Sponsors can receive recognition through
promotional materials and community events, reducing the county’s costs.
• Case Study: In Broward County, Florida, partnerships with local businesses for
emergency management plans generated $65,000 annually. Sponsors were
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recognized through public announcements and signage, enhancing their
community profile while supporting vital emergency services. The collaboration
ensured well-developed plans and reduced financial strain on the county.
Insight 2: Apply for grants from state and federal emergency management agencies to support
the development and administration of emergency management plans. These grants can provide
necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $80,000 annually in grants for
emergency management plans. The funding was used to develop comprehensive
plans, purchase necessary supplies, and enhance training programs for emergency
personnel. This ensured that plans were well-prepared and effectively
implemented.
Insight 3: Offer consulting services to other local government entities and non-profits for the
development of emergency management plans. This can generate additional revenue while
ensuring proper planning and preparedness.
• Case Study: Maricopa County, Arizona, introduced consulting services for
emergency management plans, generating $50,000 annually. The services
improved the preparedness of other entities and created a new revenue stream for
the county. The consulting services included plan development, training, and
implementation support.
Opportunity: Ideally strive for $63,200 - $126,300.
Program: Forestry Services
Department: Bureau Of Emergency Services Division Program Description: To make
provision for fire protection, based on $.07 x 392,538 acres assessment of property that requires
fire equipment and personnel to suppress and contain brush fires. Program Cost: $21,000
Program Revenue: $0
Insight 1: Partner with local businesses and non-profits to sponsor forestry services and fire
protection efforts. Sponsors can receive recognition through promotional materials and
community events, reducing the county’s costs.
• Case Study: In Orange County, California, partnerships with local businesses for
forestry services generated $10,000 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital fire protection services. The collaboration ensured efficient
fire suppression and containment efforts.
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Insight 2: Apply for grants from state and federal environmental agencies to support forestry
services and fire protection efforts. These grants can provide necessary resources and alleviate
the county's financial obligations.
• Case Study: Santa Clara County, California, secured $15,000 annually in grants for
forestry services. The funding was used to improve fire protection infrastructure,
purchase necessary equipment, and enhance training programs for personnel. This
ensured effective fire suppression and containment efforts.
Insight 3: Implement a fee-for-service model for forestry services provided to private
landowners. This can generate additional revenue while ensuring proper fire protection and
management.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
forestry services, generating $12,000 annually. Landowners paid for fire protection
services, ensuring that their properties were well -protected and reducing the
financial burden on the county.
Opportunity: Ideally strive for $10,500 - $21,000.
Program: National Incident Management Systems
Department: Bureau Of Emergency Services Division Program Description: Additional
training/education, equipment, contract personnel, and other requirements for the emergency
management program. Costs are offset by revenue from tower lease revenue shared with the
Golden Gate Fire District. Program Cost: $51,300 Program Revenue: $51,300
Insight 1: Partner with local businesses and non-profits to sponsor National Incident
Management Systems (NIMS) training and equipment. Sponsors can receive recognition through
promotional materials and community events, reducing the county’s costs.
• Case Study: In Broward County, Florida, partnerships with local businesses for
NIMS training generated $25,000 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital emergency ma nagement efforts. The collaboration ensured
comprehensive training and well-equipped personnel.
Insight 2: Apply for grants from state and federal emergency management agencies to support
NIMS training and equipment. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $30,000 annually in grants for
NIMS training. The funding was used to purchase necessary equipment, improve
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training programs, and enhance overall emergency management capabilities. This
ensured that personnel were well -prepared and effectively trained.
Insight 3: Implement a cost-sharing model with other local government entities for NIMS
training and equipment. This can ensure sustainable funding and efficient operations.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with other
local government entities, generating $20,000 annually. The entities contributed to
training and equipment costs, ensuring that resources were available when needed
most. The model fostered strong partnerships and improved emergency
management capabilities.
Opportunity: Ideally strive for $25,700 - $51,300.
Program: Special Needs Administration
Department: Bureau Of Emergency Services Division Program Description: As mandated by
the State of Florida, provide and maintain a listing and case needs assessment of special needs
citizens that may require additional assistance during times of emergency or evacuation.
Facilities such as nursing homes, rest homes, and congregate care facilities require their disaster
plans to be reviewed annually for compliance. Program Cost: $136,903 Program Revenue: $0
Insight 1: Partner with local healthcare providers and non-profits to sponsor the Special Needs
Administration program. Sponsors can receive recognition through promotional materials and
community events, reducing the county’s costs.
• Case Study: In Orange County, California, partnerships with local healthcare
providers for special needs administration generated $70,000 annually. Sponsors
were recognized through public announcements and community events, enhancing
their community profile while supporting vital emergency services. The
collaboration ensured comprehensive support for special needs individuals.
Insight 2: Apply for grants from state and federal emergency management agencies to support
the Special Needs Administration program. These grants can provide necessary resources and
alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $80,000 annually in grants for
special needs administration. The funding was used to develop comprehensive
support plans, purchase necessary supplies, and enhance training programs for
personnel. This ensured that special needs individuals were well-supported during
emergencies.
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Insight 3: Implement a fee-for-service model for facilities such as nursing homes and rest homes
to have their disaster plans reviewed and approved. This can generate additional revenue while
ensuring compliance and preparedness.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
disaster plan reviews, generating $60,000 annually. Facilities paid for the review
and approval of their plans, ensuring compliance and preparedness while reducing
the financial burden on the county.
Opportunity: Ideally strive for $68,500 - $136,900.
Program: Circuit Civil
Department: Clerk Of Courts Program Description: TBD Program Cost: $19,826 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for circuit civil services, such as document
preparation and filing assistance. This can generate additional revenue while ensuring proper
legal support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
circuit civil services generated $10,000 annually. The fees covered administrative
costs and provided additional funds for program improvements. This initiative also
allowed for more specialized legal services, tailored to the needs of different cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support circuit civil
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $15,000 annually in grants for
circuit civil services. The funding helped cover operational costs and improve the
efficiency of legal support provided to the public.
Insight 3: Partner with local law firms and legal organizations to sponsor circuit civil services.
Sponsors can receive recognition through promotional materials and community events, reducing
the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for circuit
civil services generated $12,000 annually. Sponsors were recognized through public
announcements and community events, enhancing their community profile while
supporting vital legal services.
Opportunity: Ideally strive for $9,900 - $19,800.
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Program: Circuit Felony
Department: Clerk Of Courts Program Description: TBD Program Cost: $13,474 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for circuit felony services, such as document
preparation and filing assistance. This can generate additional revenue while ensuring proper
legal support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
circuit felony services generated $7,000 annually. The fees covered administrative
costs and provided additional funds for program improvements. This initiative also
allowed for more specialized legal services, tailored to the needs of different cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support circuit felony
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $10,000 annually in grants for
circuit felony services. The funding helped cover operational costs and improve the
efficiency of legal support provided to the public.
Insight 3: Partner with local law firms and legal organizations to sponsor circuit felony services.
Sponsors can receive recognition through promotional materials and community events, reducing
the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for circuit
felony services generated $8,000 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital legal services.
Opportunity: Ideally strive for $6,800 - $13,500.
Program: Circuit Juvenile
Department: Clerk Of Courts Program Description: TBD Program Cost: $2,100 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for circuit juvenile services, such as document
preparation and filing assistance. This can generate additional revenue while ensuring proper
legal support.
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• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
circuit juvenile services generated $1,000 annually. The fees covered administrative
costs and provided additional funds for program improvements. This initiative also
allowed for more specialized legal services, tailored to the needs of different cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support circuit juvenile
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $2,000 annually in grants for
circuit juvenile services. The funding helped cover operational costs and improve
the efficiency of legal support provided to the public.
Insight 3: Partner with local law firms and legal organizations to sponsor circuit juvenile
services. Sponsors can receive recognition through promotional materials and community events,
reducing the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for circuit
juvenile services generated $1,500 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital legal services.
Opportunity: Ideally strive for $1,050 - $2,100.
Program: Circuit Probate
Department: Clerk Of Courts Program Description: TBD Program Cost: $5,600 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for circuit probate services, such as document
preparation and filing assistance. This can generate additional revenue while ensuring proper
legal support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
circuit probate services generated $2,500 annually. The fees covered administrative
costs and provided additional funds for program improvements. This initiative also
allowed for more specialized legal services, tailored to the needs of different cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support circuit probate
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
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• Case Study: Santa Clara County, California, secured $4,000 annually in grants for
circuit probate services. The funding helped cover operational costs and improve
the efficiency of legal support provided to the public.
Insight 3: Partner with local law firms and legal organizations to sponsor circuit probate
services. Sponsors can receive recognition through promotional materials and community events,
reducing the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for circuit
probate services generated $3,000 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital legal services.
Opportunity: Ideally strive for $2,800 - $5,600.
Program: Clerk’s Accounting
Department: Clerk Of Courts Program Description: To coordinate the financial activities of
the Clerk's Office including budgeting, transaction processing, compliance reporting and
financial statement preparation in accordance with statutes. Program Cost: $24,300 Program
Revenue: $0
Insight 1: Offer accounting services to other local government entities and non -profits for a fee.
This can generate additional revenue while ensuring proper financial management and
compliance.
• Case Study: In San Mateo County, California, offering accounting services to local
non-profits generated $12,000 annually. The services improved financial
management practices and compliance, while creating a new revenue stream for
the county. The accounting services included budgeting, transaction processing,
and financial statement preparation.
Insight 2: Apply for grants from state and federal agencies to support accounting activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $15,000 annually in grants for
accounting activities. The funding helped cover operational costs and improve the
efficiency of financial management practices across various departments.
Insight 3: Partner with local universities to offer internships and practical training for students in
accounting. These partnerships can reduce staffing costs and provide valuable experience for
students.
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• Case Study: Maricopa County, Arizona, partnered with a local university for
accounting internships, saving $10,000 annually. The collaboration provided quality
support and reduced expenses, while offering students practical experience in
financial management.
Opportunity: Ideally strive for $12,150 - $24,300.
Program: Clerk’s Administration
Department: Clerk Of Courts Program Description: To provide services required by the State
Constitution, including Clerk of the Circuit and County Courts, County Comptroller and
Treasurer, County Auditor, Recorder and Secretary/Ex-Officio Clerk of the County
Commissioners, Water and Sewer District, and Community Redevelopment Agency. Program
Cost: $99,500 Program Revenue: $533,700
Insight 1: Offer administrative services to other local government entities and non-profits for a
fee. This can generate additional revenue while ensuring proper administrative support and
compliance.
• Case Study: In Fairfax County, Virginia, offering administrative services to local
non-profits generated $50,000 annually. The services improved administrative
practices and compliance, while creating a new revenue stream for the county. The
administrative services included financial management, record keeping, and
compliance reporting.
Insight 2: Apply for grants from state and federal agencies to support administrative activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
administrative activities. The funding helped cover operational costs and improve
the efficiency of administrative practices across various departments.
Insight 3: Partner with local universities to offer internships and practical training for students in
administration. These partnerships can reduce staffing costs and provide valuable experience for
students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
administrative internships, saving $50,000 annually. The collaboration provided
quality support and reduced expenses, while offering students practical experience
in administrative managemen t.
Opportunity: Ideally strive for $49,800 - $99,500.
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Program: County Civil/Small Claims
Department: Clerk Of Courts Program Description: TBD Program Cost: $11,800 Program
Revenue: $0
Insight 1: Implement a fee-for-service model for county civil/small claims services, such as
document preparation and filing assistance. This can generate additional revenue while ensuring
proper legal support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
county civil/small claims services generated $6,000 annually. The fees covered
administrative costs and provided additional funds for program improvements. This
initiative also allowed for more specialized legal services, tailored to the needs of
different cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support county civil/small
claims services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $8,000 annually in grants for
county civil/small claims services. The funding helped cover operational costs and
improve the efficiency of legal support provided to the public.
Insight 3: Partner with local law firms and legal organizations to sponsor county civil/small
claims services. Sponsors can receive recognition through promotional materials and community
events, reducing the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for county
civil/small claims services generated $7,000 annually. Sponsors were recognized
through public announcements and community events, enhancing their community
profile while supporting vital legal services.
Opportunity: Ideally strive for $5,900 - $11,800.
Program: County Misdemeanor
Department: Clerk Of Courts Program Description: TBD Program Cost: $15,800 Program
Revenue: $0
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Insight 1: Implement a fee-for-service model for county misdemeanor services, such as
document preparation and filing assistance. This can generate additional revenue while ensuring
proper legal support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
county misdemeanor services generated $8,000 annually. The fees covered
administrative costs and provided additional funds for program improvements. This
initiative also allowed for mo re specialized legal services, tailored to the needs of
different cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support county
misdemeanor services. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $10,000 annually in grants for
county misdemeanor services. The funding helped cover operational costs and
improve the efficiency of legal support provided to the public.
Insight 3: Partner with local law firms and legal organizations to sponsor county misdemeanor
services. Sponsors can receive recognition through promotional materials and community events,
reducing the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for county
misdemeanor services generated $9,000 annually. Sponsors were recognized
through public announcements and community events, enhancing their community
profile while supporting vital legal services.
Opportunity: Ideally strive for $7,900 - $15,800.
Program: County Satellite Offices
Department: Clerk Of Courts Program Description: TBD Program Cost: $128,300 Program
Revenue: $70,700
Insight 1: Offer administrative services to other local government entities and non-profits for a
fee. This can generate additional revenue while ensuring proper administrative support and
compliance.
• Case Study: In Fairfax County, Virginia, offering administrative services to local
non-profits generated $60,000 annually. The services improved administrative
practices and compliance, while creating a new revenue stream for the county. The
administrative services included financial management, record keeping, and
compliance reporting.
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Insight 2: Apply for grants from state and federal agencies to support satellite office activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
satellite office activities. The funding helped cover operational costs and improve
the efficiency of administrative practices across various departments.
Insight 3: Partner with local universities to offer internships and practical training for students in
administration. These partnerships can reduce staffing costs and provide valuable experience for
students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
administrative internships, saving $50,000 annually. The collaboration provided
quality support and reduced expenses, while offering students practical experience
in administrative managemen t.
Opportunity: Ideally strive for $64,200 - $128,300.
Program: Operations Finance
Department: Clerk Of Courts Program Description: The Florida Constitution provides that the
Clerk of the Courts shall serve as the County Auditor. To process accounts payable in
accordance with Florida Prompt Payment Act requirements, as well as payroll and revenue
transactions, for the Board of County Commissioners, Water and Sewer District, Community
Redevelopment Agency, Clerk of Courts, and the Supervisor of Elections. Program Cost:
$121,500 Program Revenue: $25,000
Insight 1: Offer financial processing services to other local government entities and non -profits
for a fee. This can generate additional revenue while ensuring proper financial management and
compliance.
• Case Study: In San Mateo County, California, offering financial processing services
to local non-profits generated $60,000 annually. The services improved financial
management practices and compliance, while creating a new revenue stream for
the county. The financial processing services included accounts payable, payroll,
and revenue transaction processing.
Insight 2: Apply for grants from state and federal agencies to support financial processing
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
financial processing activities. The funding helped cover operational costs and
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improve the efficiency of financial management practices across various
departments.
Insight 3: Partner with local universities to offer internships and practical training for students in
finance. These partnerships can reduce staffing costs and provide valuable experience for
students.
• Case Study: Maricopa County, Arizona, partnered with a local university for finance
internships, saving $50,000 annually. The collaboration provided quality support
and reduced expenses, while offering students practical experience in financial
management.
Opportunity: Ideally strive for $60,800 - $121,500.
Program: Recording
Department: Clerk Of Courts Program Description: The Florida Constitution provides that the
Clerk of the Courts shall serve as the County Recorder. To receive, record, index, and maintain
all documents, which by Florida Law may be recorded in the Official Records through mail, in
person, and online. Provide public services such as marriage licenses, ceremonies, and passport
submissions in the courthouse location, Satellite office locations throughout the county, and
online. Program Cost: $144,800 Program Revenue: $2,937,100
Insight 1: Implement a fee-for-service model for recording services, such as expedited document
processing and premium services. This can generate additional revenue while ensuring proper
legal support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
recording services generated $75,000 annually. The fees covered administrative
costs and provided additional funds for program improvements. This initiative also
allowed for more specialized recording services, tailored to the needs of different
cases.
Insight 2: Apply for grants from state and federal legal aid agencies to support recording
services. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $100,000 annually in grants
for recording services. The funding helped cover operational costs and improve the
efficiency of legal support provided to the public.
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Insight 3: Partner with local law firms and legal organizations to sponsor recording services.
Sponsors can receive recognition through promotional materials and community events, reducing
the county’s costs.
• Case Study: Broward County, Florida, partnerships with local law firms for
recording services generated $90,000 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital legal services.
Opportunity: Ideally strive for $72,400 - $144,800.
Program: Records Management
Department: Clerk Of Courts Program Description: To provide a systematic approach to all
phases of records retention and disposal of obsolete records and documentation in compliance
with laws, ordinances, and other regulations. Program Cost: $90,500 Program Revenue: $0
Insight 1: Offer records management services to other local government entities and non-profits
for a fee. This can generate additional revenue while ensuring proper records retention and
disposal practices.
• Case Study: In San Mateo County, California, offering records management
services to local non -profits generated $45,000 annually. The services improved
records retention and disposal practices, while creating a new revenue stream for
the county. The records management services included document scanning,
indexing, and secure disposal.
Insight 2: Apply for grants from state and federal agencies to support records management
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $60,000 annually in grants for
records management activities. The funding helped cover operational costs and
improve the efficiency of records management practices across various
departments.
Insight 3: Partner with local universities to offer internships and practical training for students in
records management. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for records
management internships, saving $50,000 annually. The collaboration provided
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quality support and reduced expenses, while offering students practical experience
in records management.
Opportunity: Ideally strive for $45,300 - $90,500.
Program: Site Plan Review
Department: Planning Program Description: Review site plans; review plats; support in
processing land development petitions; provide additional support and backup for Customer
Service Counter at the Business Center; assist Building Division in review of Commercial
Building Permits; Implementation of the Land Development Code. Program Cost: $126,994
Program Revenue: $2,034,500
Insight 1: Implement a fee-for-service model for site plan review services, such as expedited
processing and premium consultation services. This can generate additional revenue while
ensuring proper planning support.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
site plan review services generated $75,000 annually. The fees covered
administrative costs and provided additional funds for program improvements. This
initiative also allowed for more specialized planning services, tailored to the needs
of different projects.
Insight 2: Apply for grants from state and federal planning agencies to support site plan review
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $100,000 annually in grants
for site plan review services. The funding helped cover operational costs and
improve the efficiency of planning support provided to the public.
Insight 3: Partner with local architectural and engineering firms to sponsor site plan review
services. Sponsors can receive recognition through promotional materials and community events,
reducing the county’s costs.
• Case Study: Broward County, Florida, partnerships with local firms for site plan
review services generated $90,000 annually. Sponsors were recognized through
public announcements and community events, enhancing their community profile
while supporting vital planning services.
Opportunity: Ideally strive for $63,500 - $126,900.
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Program: Section Administration/Overhead
Department: Regulation Program Description: Funding for administration, processing of right-
of-way permits and fixed divisional overhead. Program Cost: $34,000 Program Revenue: $0
Insight 1: Implement a fee-for-service model for right-of-way permit processing. This can
generate additional revenue while ensuring proper administrative support and compliance.
• Case Study: In Fairfax County, Virginia, implementing a fee-for-service model for
right-of-way permit processing generated $17,000 annually. The fees covered
administrative costs and provided additional funds for program improvements. This
initiative also allowed for more efficient permit processing and compliance.
Insight 2: Apply for grants from state and federal regulatory agencies to support section
administration and overhead activities. These grants can provide necessary resources and
alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $25,000 annually in grants for
regulatory administration. The funding helped cover operational costs and improve
the efficiency of administrative practices across various departments.
Insight 3: Partner with local universities to offer internships and practical training for students in
regulatory administration. These partnerships can reduce staffing costs and provide valuable
experience for students.
• Case Study: Maricopa County, Arizona, partnered with a local university for
regulatory administration internships, saving $20,000 annually. The collaboration
provided quality support and reduced expenses, while offering students practical
experience in regulatory ma nagement.
Opportunity: Ideally strive for $17,000 - $34,000.
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Category 13: High Impact, High Cost, Low Mandate,
Low Reliance
High-cost services with significant impact but no mandate and low reliance require careful
evaluation. Opportunities to share costs with partners or explore cost recovery
mechanisms are essential. Reducing service levels or outsourcing can help manage high
costs while ensuring the community continues to benefit from these impactful services.
Program: Bayshore CRA/MSTU Maintenance
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Maintenance and repair of existing structures within the Bayshore Beautification MSTU and
CRA (Non Landscaping). Program Cost: $246,800 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor maintenance
and repair activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
the maintenance of community structures generated $60,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal redevelopment agencies to support
maintenance and repair activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
community maintenance. The funding helped cover operational costs and improve
the quality of community structures. The grants supported various maintenance
projects, ensuring well-maintained and safe environments.
Insight 3: Implement a cost-sharing model with property owners within the MSTU and CRA for
maintenance and repair activities. This can generate additional revenue while ensuring proper
upkeep of community structures.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for community maintenance, generating $50,000 annually.
Property owners contributed to maintenance costs, ensuring that structures were
well-maintained and enhancing property values.
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Opportunity: Ideally strive for $123,400 - $246,800.
Program: Bayshore MSTU Capital Projects
Department: Bayshore Community Redevelopment Agency (CRA) Program Description:
Capital Projects within the Bayshore Beautification MSTU. Program Cost: $2,684,600
Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor capital projects.
These partnerships can provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
capital projects generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital infrastructure improvements.
Insight 2: Apply for grants from state and federal redevelopment agencies to support capital
projects. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for capital projects. The funding helped cover operational costs and improve
community infrastructure. The grants supported various capital projects, ensuring
well-developed and safe environments.
Insight 3: Implement a cost-sharing model with property owners within the MSTU for capital
projects. This can generate additional revenue while ensuring proper development and
improvement of community structures.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for capital projects, generating $250,000 annually. Property
owners contributed to project costs, ensuring that structures were well -developed
and enhancing property values.
Opportunity: Ideally strive for $1,342,300 - $2,684,600.
Program: Beach Raking & Maintenance
Department: Coastal Zone Management Program Description: Ensures the pristine appearance
of public beaches for the enjoyment of Collier residents and tourists. Program Cost:
$297,327.27 Program Revenue: $0
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Insight 1: Partner with local businesses and tourism organizations to sponsor beach maintenance
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
beach maintenance generated $75,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital beach maintenance activities.
Insight 2: Apply for grants from state and federal environmental agencies to support beach
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $90,000 annually in grants for
beach maintenance. The funding helped cover operational costs and improve the
quality of public beaches. The grants supported various maintenance projects,
ensuring clean and safe beach environments.
Insight 3: Implement a beach maintenance fee for tourists and non-residents. This can generate
additional revenue while ensuring proper upkeep of public beaches.
• Case Study: Maricopa County, Arizona, introduced a beach maintenance fee for
tourists, generating $60,000 annually. The fees covered maintenance costs and
ensured that public beaches were well-maintained and safe for visitors.
Opportunity: Ideally strive for $148,700 - $297,300.
Program: Land Management
Department: Conservation Collier Program Description: Land management activities
necessary to manage 4,350 acres in 21 different locations. Activities include: fencing, exotic
plant treatment and control, prescribed fire, trail maintenance, and other restoration activities that
are specified by land management plans developed for each of the properties acquired. Program
Cost: $1,957,142 Program Revenue: $1,400
Insight 1: Partner with local environmental organizations and community groups to sponsor land
management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local environmental
organizations for land management generated $150,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while suppo rting vital land management activities.
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Insight 2: Apply for grants from state and federal environmental agencies to support land
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for land management. The funding helped cover operational costs and improve the
quality of managed lands. The grants supported various management projects,
ensuring well-maintained and healthy ecosystems.
Insight 3: Implement a land management fee for visitors to conservation areas. This can generate
additional revenue while ensuring proper upkeep of managed lands.
• Case Study: Maricopa County, Arizona, introduced a land management fee for
visitors, generating $125,000 annually. The fees covered management costs and
ensured that conservation areas were well-maintained and accessible to the
public.
Opportunity: Ideally strive for $978,600 - $1,957,100.
Program: Emergency Medical Services Administration
Department: Emergency Medical Services (EMS) Program Description: Office and
administrative support for all EMS. Program Cost: $3,619,269.95 Program Revenue: $0
Insight 1: Partner with local healthcare organizations and businesses to sponsor EMS
administrative support activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local healthcare
organizations for EMS administrative support generated $200,000 annually.
Sponsors received recognition through public signage and community events,
enhancing their community profile while supporting vital EMS administrative
activities.
Insight 2: Apply for grants from state and federal healthcare agencies to support EMS
administrative activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for EMS administrative support. The funding helped cover operational costs and
improve the efficiency of EMS services. The grants supported various administrative
projects, ensuring well-organized and effective EMS operations.
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Insight 3: Implement a subscription-based service for local businesses to receive priority EMS
administrative support. This can generate additional revenue while ensuring proper EMS
services.
• Case Study: Maricopa County, Arizona, introduced a subscription -based service
for EMS administrative support, generating $250,000 annually. Local businesses
paid for priority access to EMS services, ensuring reliable support during
emergencies.
Opportunity: Ideally strive for $1,809,600 - $3,619,200.
Program: EMS Billing and Collection Services
Department: Emergency Medical Services (EMS) Program Description: Includes two and
one-half billing staff plus EMS billing and collections contract and bank fees. Program Cost:
$2,151,747 Program Revenue: $13,000,000
Insight 1: Partner with local financial institutions and businesses to sponsor EMS billing and
collection services. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local financial
institutions for EMS billing and collections generated $150,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital billing and collection activities.
Insight 2: Apply for grants from state and federal healthcare agencies to support EMS billing
and collection services. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for EMS billing and collections. The funding helped cover operational costs and
improve the efficiency of billing services. The grants supported various collection
projects, ensuring accurate and timely billing.
Insight 3: Implement a fee-for-service model for expedited billing and collection services. This
can generate additional revenue while ensuring proper billing support for EMS services.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for EMS
billing and collections, generating $250,000 annually. The fees covered
administrative costs and ensured efficient billing services.
Opportunity: Ideally strive for $1,075,900 - $2,151,700.
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Program: Technical Systems Repairs
Department: Facilities Management Division Program Description: Responsible for the
technical management, maintenance, updates, enhancement, additions and field work associated
with the County-wide Video Management System, Code Blue system, and security badge access
system. Program Cost: $344,086 Program Revenue: $0
Insight 1: Partner with technology companies and security firms to sponsor technical systems
repairs. These partnerships can provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with technology companies
for technical systems repairs generated $75,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital technical maintenance activities.
Insight 2: Apply for grants from state and federal technology and security agencies to support
technical systems repairs. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $90,000 annually in grants for
technical systems repairs. The funding helped cover operational costs and improve
the efficiency of technical systems. The grants supported various repair projects,
ensuring well-maintained and secure systems.
Insight 3: Implement a cost-sharing model with other departments for technical systems repairs.
This can generate additional revenue while ensuring proper maintenance of critical systems.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with other
departments for technical systems repairs, generating $70,000 annually.
Departments contributed to maintenance costs, ensuring that systems were well -
maintained and operational.
Opportunity: Ideally strive for $172,000 - $344,100.
Program: Automotive Parts & Materials
Department: Fleet Management Division Program Description: Procure Parts & Materials,
Inventory to maintain county vehicles & equipment. Program Cost: $3,714,845.25 Program
Revenue: $3,502,000
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Insight 1: Partner with automotive suppliers and manufacturers to sponsor the procurement of
parts and materials. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with automotive
suppliers for parts procurement generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital fleet maintenance activities.
Insight 2: Apply for grants from state and federal transportation agencies to support the
procurement of automotive parts and materials. These grants can provide necessary resources
and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for automotive parts procurement. The funding helped cover operational costs and
improve the efficiency of fleet maintenance. The grants supported various
procurement projects, ensuring well-maintained vehicles and equipment.
Insight 3: Implement a cost-sharing model with other departments for the procurement of parts
and materials. This can generate additional revenue while ensuring proper maintenance of county
vehicles and equipment.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with other
departments for parts procurement, generating $180,000 annually. Departments
contributed to procurement costs, ensuring that vehicles and equipment were well -
maintained and operational.
Opportunity: Ideally strive for $1,857,400 - $3,714,800.
Program: Fuel Services
Department: Fleet Management Division Program Description: Provided for County vehicles,
equipment, and emergency generators. Refueling stations maintained to exceed 99% availability.
Program Cost: $7,055,620.2 Program Revenue: $7,372,000
Insight 1: Partner with fuel suppliers and energy companies to sponsor fuel services. These
partnerships can provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with fuel suppliers for fuel
services generated $300,000 annually. Sponsors received recognition through
public signage and community events, enhancing their community profile while
supporting vital fuel services.
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Insight 2: Apply for grants from state and federal energy agencies to support fuel services. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $350,000 annually in grants
for fuel services. The funding helped cover operational costs and improve the
efficiency of refueling stations. The grants supported various fuel projects, ensuring
well-maintained and operational stations.
Insight 3: Implement a cost-sharing model with other departments for fuel services. This can
generate additional revenue while ensuring proper maintenance of refueling stations.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with other
departments for fuel services, generating $250,000 annually. Departments
contributed to fuel costs, ensuring that vehicles and equipment were well -fueled
and operational.
Opportunity: Ideally strive for $3,527,800 - $7,055,600.
Program: Immokalee CRA/MSTU Improvements
Department: Immokalee Community Redevelopment Agency (CRA) Program Description:
New planning, construction, and development within the Immokalee Beautification MSTU,
CRA, and Roadway Maintenance areas. Program Cost: $592,592 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor improvements
within the Immokalee Beautification MSTU. These partnerships can provide financial support
and promote community involvement.
• Case Study: In Broward County, Florida, partnerships with local businesses for
community improvements generated $100,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital improvement activities.
Insight 2: Apply for grants from state and federal redevelopment agencies to support community
improvements. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for community improvements. The funding helped cover operational costs and
improve the quality of public spaces. The grants supported various improvement
projects, ensuring well-maintained and attractive environments.
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Insight 3: Implement a cost-sharing model with property owners within the MSTU for
community improvements. This can generate additional revenue while ensuring proper
development and improvement of public spaces.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for community improvements, generating $125,000 annually.
Property owners contributed to improvement costs, ensuring that public spaces
were well-maintained and enhancing property values.
Opportunity: Ideally strive for $296,300 - $592,600.
Program: Immokalee CRA/MSTU Maintenance
Department: Immokalee Community Redevelopment Agency (CRA) Program Description:
Maintenance and repair of existing structures within the Immokalee Beautification MSTU, CRA,
and Roadway Maintenance areas (Non Landscaping). Program Cost: $167,792 Program
Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor maintenance
and repair activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
community maintenance generated $60,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal redevelopment agencies to support
maintenance and repair activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $75,000 annually in grants for
community maintenance. The funding helped cover operational costs and improve
the quality of public spaces. The grants supported various maintenance projects,
ensuring well-maintained and safe environments.
Insight 3: Implement a cost-sharing model with property owners within the MSTU and CRA for
maintenance and repair activities. This can generate additional revenue while ensuring proper
upkeep of community structures.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for community maintenance, generating $50,000 annually.
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Property owners contributed to maintenance costs, ensuring that structures were
well-maintained and enhancing property values.
Opportunity: Ideally strive for $83,900 - $167,800.
Program: Collier County Lighting District
Department: Improvement Districts and MSTU Program Description: Consolidation of all
street lighting districts except Marco Island and Pelican Bay. Program Cost: $1,057,700
Program Revenue: $973,900
Insight 1: Partner with local businesses and community organizations to sponsor street lighting
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
street lighting generated $200,000 annually. Sponsors received recognition through
public signage and community events, enhancing their community profile while
supporting vital lighting activities.
Insight 2: Apply for grants from state and federal energy agencies to support street lighting
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for street lighting. The funding helped cover operational costs and improve the
efficiency of lighting systems. The grants supported various lighting projects,
ensuring well-lit and safe public spaces.
Insight 3: Implement a fee-for-service model for enhanced street lighting services. This can
generate additional revenue while ensuring proper maintenance of lighting systems.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
street lighting, generating $180,000 annually. The fees covered maintenance costs
and ensured that lighting systems were well -maintained and operational.
Opportunity: Ideally strive for $528,800 - $1,057,700.
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Program: Maintenance Operations & Overhead
Department: Improvement Districts and MSTU Program Description: Maintenance
Operations & Overhead. Program Cost: $1,619,300 Program Revenue: $2,208,800
Insight 1: Partner with local businesses and community organizations to sponsor maintenance
operations and overhead activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
maintenance operations generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vita l maintenance activities.
Insight 2: Apply for grants from state and federal redevelopment agencies to support
maintenance operations and overhead activities. These grants can provide necessary resources
and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for maintenance operations. The funding helped cover operational costs and
improve the efficiency of maintenance activities. The grants supported various
maintenance projects, ensuring well-maintained public spaces.
Insight 3: Implement a cost-sharing model with property owners within the MSTU for
maintenance operations and overhead activities. This can generate additional revenue while
ensuring proper upkeep of community structures.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for maintenance operations, generating $180,000 annually.
Property owners contributed to maintenance costs, ensuring that structures were
well-maintained and enhancing property values.
Opportunity: Ideally strive for $809,700 - $1,619,300.
Program: Maintenance
Department: Improvement Districts and MSTU Program Description: Maintain and if needed,
make necessary improvements to secondary drainage systems within the district. Program Cost:
$174,000 Program Revenue: $11,000
Insight 1: Partner with local businesses and community organizations to sponsor maintenance
activities for drainage systems. These partnerships can provide financial support and promote
community involvement.
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• Case Study: In Orange County, California, partnerships with local businesses for
drainage system maintenance generated $75,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal environmental agencies to support drainage
system maintenance. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $90,000 annually in grants for
drainage system maintenance. The funding helped cover operational costs and
improve the efficiency of drainage systems. The grants supported various
maintenance projects, ensuring well-maintained and functional drainage systems.
Insight 3: Implement a cost-sharing model with property owners within the district for drainage
system maintenance. This can generate additional revenue while ensuring proper upkeep of
drainage systems.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for drainage system maintenance, generating $70,000 annually.
Property owners contributed to maintenance costs, ensuring that drainage systems
were well-maintained and functional.
Opportunity: Ideally strive for $87,000 - $174,000.
Program: Operation and maintenance
Department: Improvement Districts and MSTU Program Description: Operation and
maintenance of electric and gas pumps for stormwater removal. Program Cost: $6,419,000
Program Revenue: $3,500
Insight 1: Partner with local businesses and community organizations to sponsor the operation
and maintenance of stormwater pumps. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
stormwater pump maintenance generated $250,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal environmental agencies to support stormwater
pump operation and maintenance. These grants can provide necessary resources and alleviate the
county's financial obligations.
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• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for stormwater pump maintenance. The funding helped cover operational costs and
improve the efficiency of stormwater removal. The grants supported various
maintenance projects, ensuring well-maintained and functional stormwater
pumps.
Insight 3: Implement a fee-for-service model for stormwater pump operation and maintenance.
This can generate additional revenue while ensuring proper maintenance of stormwater pumps.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
stormwater pump maintenance, generating $200,000 annually. The fees covered
maintenance costs and ensured that stormwater pumps were well -maintained and
operational.
Opportunity: Ideally strive for $3,209,500 - $6,419,000.
Program: Vanderbilt Waterways Dredging
Department: Improvement Districts and MSTU Program Description: These funds are
allocated for operating expenses and maintenance dredging of the Vanderbilt Waterway between
Bluebill bridge and the Cocohatchee River. Program Cost: $509,400 Program Revenue:
$539,700
Insight 1: Partner with local businesses and community organizations to sponsor dredging
activities for the Vanderbilt Waterway. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
waterway dredging generated $150,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital dredging activities.
Insight 2: Apply for grants from state and federal environmental agencies to support waterway
dredging activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for waterway dredging. The funding helped cover operational costs and improve the
efficiency of dredging activities. The grants supported various dredging projects,
ensuring well-maintained and navigable waterways.
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Insight 3: Implement a cost-sharing model with property owners along the Vanderbilt Waterway
for dredging activities. This can generate additional revenue while ensuring proper maintenance
of the waterway.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for waterway dredging, generating $125,000 annually. Property
owners contributed to dredging costs, ensuring that waterways were well -
maintained and navigable.
Opportunity: Ideally strive for $254,700 - $509,400.
Program: IT Service Desk
Department: Information Technology Division Program Description: The I.T. Service Desk is
the first point of contact for the Information Technology Division. The I.T. Service Desk
provides frontline support for over 2,000 desktop computers, 3,000 PBX extensions, 800 i-
devices and maintains inventory control of technology related equipment and assets. Program
Cost: $1,080,826 Program Revenue: $0
Insight 1: Partner with technology companies and service providers to sponsor IT service desk
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with technology
companies for IT service desk support generated $100,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital IT support activities.
Insight 2: Apply for grants from state and federal technology agencies to support IT service desk
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for IT service desk support. The funding helped cover operational costs and improve
the efficiency of IT support services. The grants supported various IT projects,
ensuring well-maintained and functional technology systems.
Insight 3: Implement a fee-for-service model for expedited IT support services. This can
generate additional revenue while ensuring proper maintenance of technology systems.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for IT
support, generating $125,000 annually. The fees covered administrative costs and
ensured efficient IT support services.
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Opportunity: Ideally strive for $540,400 - $1,080,800.
Program: Beautification Program
Department: Pelican Bay Services Division Program Description: Includes the routine
maintenance of 2,873,750 square feet of right-of-way and community parks - including pruning,
cutting, pesticide and fertilizer programs. Also, annuals are changed two times per year and
mulch is applied to 661,750 square feet of plant beds two times per year. Also included in this
program is street sweeping, street trash pick-up and maintenance for traffic and entrance signs.
Program Cost: $3,805,076 Program Revenue: $3,663,400
Insight 1: Partner with local businesses and community organizations to sponsor beautification
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
community beautification generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital beautification activities.
Insight 2: Apply for grants from state and federal environmental agencies to support
beautification activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for community beautification. The funding helped cover operational costs and
improve the quality of public spaces. The grants supported various beautification
projects, ensuring well-maintained and attractive environments.
Insight 3: Implement a cost-sharing model with property owners within the Pelican Bay Services
Division for beautification activities. This can generate additional revenue while ensuring proper
upkeep of public spaces.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for beautification, generating $225,000 annually. Property owners
contributed to beautification costs, ensuring that public spaces were well -
maintained and attractive.
Opportunity: Ideally strive for $1,902,500 - $3,805,000.
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Program: Wellness Program
Department: Risk Management Division Program Description: Identify and educate
employees who are at risk for chronic health conditions, promote participation in programs to
prevent illness, enhance quality of life, and improve productivity. Program Cost: $1,028,136.96
Program Revenue: $0
Insight 1: Partner with local healthcare providers and wellness organizations to sponsor wellness
programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with healthcare
providers for wellness programs generated $100,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital wellness activities.
Insight 2: Apply for grants from state and federal health agencies to support wellness programs.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for wellness programs. The funding helped cover operational costs and improve the
efficiency of wellness services. The grants supported various wellness projects,
ensuring well-maintained and effective wellness programs.
Insight 3: Implement a fee-for-service model for wellness programs, offering premium wellness
services and consultations. This can generate additional revenue while ensuring proper wellness
support for employees.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
wellness programs, generating $125,000 annually. The fees covered administrative
costs and ensured efficient wellness services.
Opportunity: Ideally strive for $514,000 - $1,028,100.
Program: Clean, View, and Repair
Department: Stormwater Operations Program Description: The underground pipe clean, view,
and repair program involves systematic methods and procedures for maintaining the cleanliness
and functionality of underground pipes, stormwater drains, and drain inlets. These programs are
essential for preventing blockages, reducing the risk of backups and overflows, and ensuring the
efficient flow of stormwater followed by necessary repairs. Program Cost: $2,683,969.95
Program Revenue: $0
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Insight 1: Partner with local businesses and environmental organizations to sponsor stormwater
pipe maintenance activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
stormwater pipe maintenance generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal environmental agencies to support stormwater
pipe maintenance. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for stormwater pipe maintenance. The funding helped cover operational costs and
improve the efficiency of stormwater systems. The grants supported various
maintenance projects, ensuring well-maintained and functional stormwater
systems.
Insight 3: Implement a fee-for-service model for stormwater pipe maintenance. This can
generate additional revenue while ensuring proper upkeep of stormwater systems.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
stormwater pipe maintenance, generating $125,000 annually. The fees covered
maintenance costs and ensured that stormwater systems were well -maintained
and operational.
Opportunity: Ideally strive for $1,342,000 - $2,683,900.
Program: Construction Engineering and Inspection (CEI) Management
Department: Stormwater Operations Program Description: The CEI section provides oversight
and inspection services for Stormwater management capital improvement projects during
construction and certification. Program Cost: $275,590.68 Program Revenue: $0
Insight 1: Partner with local engineering firms and construction companies to sponsor CEI
management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with engineering firms
for CEI management generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital CEI management activities.
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Insight 2: Apply for grants from state and federal transportation agencies to support CEI
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for CEI management. The funding helped cover operational costs and improve the
efficiency of CEI management services. The grants supported various CEI projects,
ensuring well-managed and certified stormwater systems.
Insight 3: Implement a fee-for-service model for CEI management services. This can generate
additional revenue while ensuring proper oversight of stormwater projects.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for CEI
management, generating $125,000 annually. The fees covered administrative costs
and ensured efficient CEI management services.
Opportunity: Ideally strive for $137,800 - $275,600.
Program: Landscape Beautification - Plan Review & ROW Permitting and
Partnership Projects
Department: Stormwater Operations Program Description: Review of Turn Lane Projects and
ROW Permits: In-Fill developments that affect the existing 124 Miles of Landscaping; ensure
base level of Landscaping is indicated on plans and installation of partnership projects; plan
review and coordination with FDOT and all permit applicants; review and inspection of existing
Landscape Maintenance Agreements. Program Cost: $153,253.07 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor landscape
beautification activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
landscape beautification generated $75,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital beautification activities.
Insight 2: Apply for grants from state and federal environmental agencies to support landscape
beautification activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $90,000 annually in grants for
landscape beautification. The funding helped cover operational costs and improve
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the quality of public spaces. The grants supported various beautification projects,
ensuring well-maintained and attractive environments.
Insight 3: Implement a cost-sharing model with property owners for landscape beautification
activities. This can generate additional revenue while ensuring proper maintenance of landscaped
areas.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for landscape beautification, generating $70,000 annually.
Property owners contributed to beautification costs, ensuring that public spaces
were well-maintained and attractive.
Opportunity: Ideally strive for $76,600 - $153,200.
Program: Landscape Beautification Program
Department: Stormwater Operations Program Description: Contract management of the
landscape maintenance contractors hired for the weekly maintenance of the landscaped and non -
landscaped medians and roadways under the County’s Landscaping Master Plan. Also provided
are accident clean-up; fertilizer application; shrub and groundcover replacement; spot mulching;
tree removals, palm seed pod removals; sightline issues; and incidental mowing, tree trimming.
Program Cost: $1,515,413.39 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor landscape
beautification activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
landscape beautification generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital beautification activities.
Insight 2: Apply for grants from state and federal environmental agencies to support landscape
beautification activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for landscape beautification. The funding helped cover operational costs and
improve the quality of public spaces. The grants supported various beautification
projects, ensuring well-maintained and attractive environments.
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Insight 3: Implement a cost-sharing model with property owners for landscape beautification
activities. This can generate additional revenue while ensuring proper maintenance of landscaped
areas.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for landscape beautification, generating $225,000 annually.
Property owners contributed to beautification costs, ensuring that public spaces
were well-maintained and attractive.
Opportunity: Ideally strive for $757,800 - $1,515,400.
Program: Stormwater Maintenance
Department: Stormwater Operations Program Description: Maintain all water control facilities
including but not limited to pump stations, and weirs. Mitigation of weeds and plants around
stormwater channels and bodies of water such as lakes, wet detention ponds, rivers, ditches and
canals. Maintain environmentally sensitive wetlands that improve water quality, enhance habitat,
improve water flow, and prevent the spread of invasive species. Program Cost: $5,551,762.69
Program Revenue: $62,500
Insight 1: Partner with local businesses and environmental organizations to sponsor stormwater
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
stormwater maintenance generated $250,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal environmental agencies to support stormwater
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for stormwater maintenance. The funding helped cover operational costs and
improve the efficiency of stormwater systems. The grants supported various
maintenance projects, ensuring well-maintained and functional stormwater
systems.
Insight 3: Implement a fee-for-service model for stormwater maintenance. This can generate
additional revenue while ensuring proper upkeep of stormwater systems.
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• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
stormwater maintenance, generating $200,000 annually. The fees covered
maintenance costs and ensured that stormwater systems were well -maintained
and functional.
Opportunity: Ideally strive for $2,776,200 - $5,552,000.
Program: Stormwater Master Planning
Department: Stormwater Operations Program Description: This program provides long range
planning effort which serves as the foundation for the future Stormwater Capital Improvement
Program. Planning includes providing a comprehensive needs analysis, prioritizing potential
projects considering joint funding opportunities, interagency coordination, public vetting and
coordination with private development projects Growth Management Plan requirements and
AUIR/CIE processes. Program Cost: $328,638.37 Program Revenue: $0
Insight 1: Partner with local engineering firms and environmental organizations to sponsor
stormwater master planning activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with engineering firms
for stormwater master planning generated $100,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vita l planning activities.
Insight 2: Apply for grants from state and federal environmental agencies to support stormwater
master planning activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for stormwater master planning. The funding helped cover operational costs and
improve the efficiency of planning services. The grants supported various planning
projects, ensuring well-developed and functional stormwater systems.
Insight 3: Implement a fee-for-service model for stormwater master planning services. This can
generate additional revenue while ensuring proper planning and development of stormwater
systems.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
stormwater master planning, generating $125,000 annually. The fees covered
planning costs and ensured efficient planning services.
Opportunity: Ideally strive for $164,400 - $328,600.
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Program: Stormwater Project Management
Department: Stormwater Operations Program Description: This program provides
management of Stormwater planning and design projects utilizing the services of professional
consultants. This also encompasses managing the construction of larger capital improvement
projects for the County's secondary Stormwater management systems to maintain, or improve,
level of service for flood protection, water quality, and groundwater recharge. Program Cost:
$1,603,660.83 Program Revenue: $0
Insight 1: Partner with local engineering firms and environmental organizations to sponsor
stormwater project management activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with engineering firms
for stormwater project management generated $200,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital project management activities.
Insight 2: Apply for grants from state and federal environmental agencies to support stormwater
project management activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for stormwater project management. The funding helped cover operational costs
and improve the efficiency of project management services. The grants supported
various project management projects, ensuring well-managed and functional
stormwater systems.
Insight 3: Implement a fee-for-service model for stormwater project management services. This
can generate additional revenue while ensuring proper management of stormwater projects.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
stormwater project management, generating $225,000 annually. The fees covered
management costs and ensured efficient project management services.
Opportunity: Ideally strive for $801,800 - $1,603,600.
Program: Development Review
Department: Transportation Operations Program Description: Review of rezones, conditional
uses, site development plans, and other development issues for compliance with Board policies
190
and directives, including the monitoring of compliance of development projects with various
commitment requirements (PUDs, DCA, etc.). Program Cost: $263,209 Program Revenue: $0
Insight 1: Partner with local developers and businesses to sponsor development review
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local developers for
development review generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital review activities.
Insight 2: Apply for grants from state and federal planning agencies to support development
review activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for development review. The funding helped cover operational costs and improve
the efficiency of review services. The grants supported various review projects,
ensuring well-managed and compliant development projects.
Insight 3: Implement a fee-for-service model for expedited development review services. This
can generate additional revenue while ensuring proper review and compliance of development
projects.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
development review, generating $125,000 annually. The fees covered
administrative costs and ensured efficient review services.
Opportunity: Ideally strive for $131,600 - $263,200.
Program: Mowing Maintenance
Department: Transportation Operations Program Description: Trimming of the height
vegetation to maintain the clear zone within the stormwater easements or Right of Way including
removal of all debris from the work site as required. Program Cost: $1,555,122.1 Program
Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor mowing
maintenance activities. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In Orange County, California, partnerships with local businesses for
mowing maintenance generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital maint enance activities.
Insight 2: Apply for grants from state and federal environmental agencies to support mowing
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for mowing maintenance. The funding helped cover operational costs and improve
the quality of public spaces. The grants supported various maintenance projects,
ensuring well-maintained and attractive environments.
Insight 3: Implement a cost-sharing model with property owners for mowing maintenance
activities. This can generate additional revenue while ensuring proper maintenance of public
spaces.
• Case Study: Maricopa County, Arizona, introduced a cost -sharing model with
property owners for mowing maintenance, generating $225,000 annually. Property
owners contributed to maintenance costs, ensuring that public spaces were well -
maintained and attractive.
Opportunity: Ideally strive for $777,600 - $1,555,100.
Program: Pavement Maintenance
Department: Transportation Operations Program Description: Develop, schedule, and
implement pavement maintenance operations for the County. Emergency shoulder and pothole
repair, with planned resurfacing to keep roadways in a safe condition. Emergency response to
damaged guardrail requiring removal, repair, and funds recovery. Program Cost: $5,857,548.22
Program Revenue: $0
Insight 1: Partner with local construction companies and businesses to sponsor pavement
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with construction
companies for pavement maintenance generated $250,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
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Insight 2: Apply for grants from state and federal transportation agencies to support pavement
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for pavement maintenance. The funding helped cover operational costs and
improve the quality of public roads. The grants supported various maintenance
projects, ensuring well-maintained and safe roadways.
Insight 3: Implement a fee-for-service model for expedited pavement maintenance services. This
can generate additional revenue while ensuring proper maintenance of roadways.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
pavement maintenance, generating $200,000 annually. The fees covered
maintenance costs and ensured that roadways were well -maintained and safe.
Opportunity: Ideally strive for $2,928,800 - $5,857,500.
Program: Roadway Sweeping
Department: Transportation Operations Program Description: The road stormwater sweeping
program involves the systematic cleaning of streets, roads, and other paved surfaces to remove
accumulated debris, sediments, pollutants, and other contaminants that can impact stormwater
quality and drainage systems to meet the MS4 pollution program. Program Cost: $502,637.65
Program Revenue: $0
Insight 1: Partner with local businesses and environmental organizations to sponsor roadway
sweeping activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
roadway sweeping generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital sweepin g activities.
Insight 2: Apply for grants from state and federal environmental agencies to support roadway
sweeping activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for roadway sweeping. The funding helped cover operational costs and improve the
quality of public roads. The grants supported various sweeping projects, ensuring
well-maintained and clean roadways.
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Insight 3: Implement a fee-for-service model for roadway sweeping services. This can generate
additional revenue while ensuring proper maintenance of public roads.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
roadway sweeping, generating $125,000 annually. The fees covered maintenance
costs and ensured that roadways were well -maintained and clean.
Opportunity: Ideally strive for $251,300 - $502,600.
Program: Traffic Management Center
Department: Transportation Operations Program Description: This section operates and
maintains the computerized Traffic Signal System to improve traffic flow along coordinated
arterials, address congestion and maintain crucial signal functions remotely. Program Cost:
$1,293,245.94 Program Revenue: $79,500
Insight 1: Partner with local businesses and technology companies to sponsor traffic
management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with technology companies
for traffic management generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital traffi c management activities.
Insight 2: Apply for grants from state and federal transportation agencies to support traffic
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for traffic management. The funding helped cover operational costs and improve
the efficiency of traffic management systems. The grants supported various traffic
management projects, ensuring well-coordinated and safe traffic flow.
Insight 3: Implement a fee-for-service model for traffic management services, offering premium
traffic flow optimization and congestion management. This can generate additional revenue
while ensuring proper traffic management.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
traffic management, generating $225,000 annually. The fees covered management
costs and ensured efficient traffic management services.
Opportunity: Ideally strive for $646,600 - $1,293,200.
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Category 14: High Impact, High Cost, Low Mandate,
High Reliance
These high-cost, high-impact services with no mandate but high community reliance
necessitate a focus on cost management and service sustainability. Exploring
partnerships, cost-sharing, and efficiency improvements can help maintain service levels
without compromising quality. Ensuring these services meet community expectations
while managing financial constraints is crucial.
Program: Divisional Administration
Department: Administration - GMCDD Program Description: This section includes the
funding for the Department Head who provides administrative oversight to the divisions within
the Growth Management Department, and all divisional overhead costs including indirect cost
allocation, IT direct billing hours, insurance, utilities, and building repair & maintenance.
Program Cost: $6,557,781 Program Revenue: $21,193,400
Insight 1: Partner with local businesses and organizations to sponsor administrative activities
within the Growth Management Department. These partnerships can provide financial support
and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
administrative activities generated $300,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential administrative functions.
Insight 2: Apply for grants from state and federal agencies to support administrative activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for administrative activities. The funding helped cover operational costs and
improve the efficiency of administrative services. The grants supported various
projects, ensuring well-managed and functional administrative operations.
Insight 3: Implement a fee-for-service model for specialized administrative support services.
This can generate additional revenue while ensuring proper oversight and management of
administrative activities.
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• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized administrative support, generating $350,000 annually. The fees covered
administrative costs and ensured efficient support services.
Opportunity: Ideally strive for $3,278,900 - $6,557,800.
Program: Divisional Administration
Department: Administration - GMCDD Program Description: This section provides
administrative and technical support to the BCC, County Manager, Constitutional Agencies and
Advisory Boards and executive level management to all divisions within Planning and
Regulatory Services. Program Cost: $660,400 Program Revenue: $731,300
Insight 1: Partner with local businesses and community organizations to sponsor administrative
and technical support activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
administrative support generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential support services.
Insight 2: Apply for grants from state and federal agencies to support administrative and
technical support activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for administrative support. The funding helped cover operational costs and improve
the efficiency of support services. The grants supported various projects, ensuring
well-managed and functional support operations.
Insight 3: Implement a fee-for-service model for specialized administrative and technical
support services. This can generate additional revenue while ensuring proper oversight and
management of support activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized support services, generating $175,000 annually. The fees covered
support costs and ensured efficient administrative services.
Opportunity: Ideally strive for $330,200 - $660,400.
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Program: Fund Level Control
Department: Administration - GMCDD Program Description: This division provides for the
operation of the GMD Planning & Regulation Building including the Divisions within the
Department and the associated direct and indirect costs. Program Cost: $276,300 Program
Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor the operation of
the GMD Planning & Regulation Building. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
building operations generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting essential building operations.
Insight 2: Apply for grants from state and federal agencies to support building operations. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for building operations. The funding helped cover operational costs and improve the
efficiency of building services. The grants supported various projects, ensuring well -
maintained and functional building operations.
Insight 3: Implement a fee-for-service model for specialized building services. This can generate
additional revenue while ensuring proper oversight and management of building operations.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized building services, generating $125,000 annually. The fees covered
operational costs and ensured efficient building services.
Opportunity: Ideally strive for $138,200 - $276,300.
Program: Communications System Maintenance
Department: Bureau Of Emergency Services Division Program Description: Collier County's
800 MHz System Management team within the Emergency Management Division ensures that
12 tower sites are fully operational to cover over 2000 square miles for high quality voice and
data services for over 2,000 public safety and local government radio users. Services include
backhaul communications, internet connectivity, backup battery, and generation, along with
lighting protection, site security, stable HVAC environments, and failsafe operations. Program
Cost: $2,651,728 Program Revenue: $1,040,000
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Insight 1: Partner with local technology companies and businesses to sponsor communications
system maintenance activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with technology
companies for communications maintenance generated $200,000 annually.
Sponsors received recognition through public signage and community events,
enhancing their community profile while support ing vital maintenance activities.
Insight 2: Apply for grants from state and federal agencies to support communications system
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for communications maintenance. The funding helped cover operational costs and
improve the efficiency of communication services. The grants supported various
maintenance projects, ensuring well-maintained and functional communication
systems.
Insight 3: Implement a fee-for-service model for specialized communication services. This can
generate additional revenue while ensuring proper maintenance and operation of communication
systems.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
communication services, generating $225,000 annually. The fees covered
maintenance costs and ensured efficient communication services.
Opportunity: Ideally strive for $1,325,800 - $2,651,700.
Program: Information Technology (MIS)
Department: Clerk Of Courts Program Description: To provide cost-effective, innovative,
secure, and reliable data and communication platforms for the County and Clerk of Court's user
divisions. These platforms include the County's Financial Management System (SAP), the
Clerk's Recording System (COR), the Value Adjustment Board (VAB) database, and the
repository of Board Minutes and Records for the County. Operate a Help Desk to provide
support for all platforms. Program Cost: $2,560,700 Program Revenue: $10,000
Insight 1: Partner with local technology companies and businesses to sponsor IT maintenance
and support activities. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In Orange County, California, partnerships with technology companies
for IT maintenance generated $250,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital maint enance activities.
Insight 2: Apply for grants from state and federal agencies to support IT maintenance and
support activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for IT maintenance. The funding helped cover operational costs and improve the
efficiency of IT services. The grants supported various maintenance projects,
ensuring well-maintained and functional IT systems.
Insight 3: Implement a fee-for-service model for specialized IT services. This can generate
additional revenue while ensuring proper maintenance and operation of IT systems.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for IT
services, generating $275,000 annually. The fees covered maintenance costs and
ensured efficient IT services.
Opportunity: Ideally strive for $1,280,400 - $2,560,700.
Program: Collier 311 Operations
Department: Communications, Government & Public Affairs Program Description: The
Collier County Government Center switchboard operation responds to citizen telephone and e-
mail inquiries, and walk-ins. Program Cost: $697,985.88 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor the 311
operations. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
311 operations generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital support services.
Insight 2: Apply for grants from state and federal agencies to support 311 operations. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for 311 operations. The funding helped cover operational costs and improve the
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efficiency of support services. The grants supported various projects, ensuring well -
maintained and functional support operations.
Insight 3: Implement a fee-for-service model for specialized support services. This can generate
additional revenue while ensuring proper oversight and management of support activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized support services, generating $125,000 annually. The fees covered
support costs and ensured efficient services.
Opportunity: Ideally strive for $348,800 - $697,900.
Program: Communications/Community Outreach
Department: Communications, Government & Public Affairs Program Description: Produce
and distribute news releases. Provide photographic services and printing services for county
depts. Promote County events and programs, and maintain and manage website and social media
sites. Emergency information distribution. Program Cost: $956,339.25 Program Revenue: $0
Insight 1: Partner with local media companies and businesses to sponsor communication and
community outreach activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with media companies for
community outreach generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital outreach activities.
Insight 2: Apply for grants from state and federal agencies to support communication and
community outreach activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for community outreach. The funding helped cover operational costs and improve
the efficiency of outreach services. The grants supported various projects, ensuring
well-coordinated and effective outreach efforts.
Insight 3: Implement a fee-for-service model for specialized communication and outreach
services. This can generate additional revenue while ensuring proper management of outreach
activities.
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• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
community outreach services, generating $225,000 annually. The fees covered
outreach costs and ensured efficient communication services.
Opportunity: Ideally strive for $478,200 - $956,300.
Program: Conservation Collier Land Acquisition
Department: Conservation Collier Program Description: Oversee and administer the
acquisition of environmentally sensitive land through acceptance of applications from willing
sellers, land evaluations, environmental reports, appraisals, monthly Advisory Board meetings,
and Advisory Board sub-committee meetings. Provide capital funds for the acquisition of
environmentally sensitive land. Program Cost: $20,599,569 Program Revenue: $20,675,500
Insight 1: Partner with local environmental organizations and businesses to sponsor land
acquisition activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with environmental
organizations for land acquisition generated $1,000,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital acquisition activities.
Insight 2: Apply for grants from state and federal environmental agencies to support land
acquisition activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $1,500,000 annually in grants
for land acquisition. The funding helped cover operational costs and improve the
efficiency of acquisition services. The grants supported various projects, ensuring
well-coordinated and effective land acqui sition efforts.
Insight 3: Implement a fee-for-service model for specialized land acquisition services. This can
generate additional revenue while ensuring proper management of acquisition activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for land
acquisition services, generating $1,250,000 annually. The fees covered acquisition
costs and ensured efficient land management services.
Opportunity: Ideally strive for $10,300,000 - $20,600,000.
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Program: Projects - QP, CD, IAM
Department: Conservation Collier Program Description: Provide improvements within
Conservation Collier Preserves in accordance with the 5-year Capital Project Plan. Program
Cost: $1,072,500 Program Revenue: $0
Insight 1: Partner with local environmental organizations and businesses to sponsor
improvement projects within Conservation Collier Preserves. These partnerships can provide
financial support and promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with environmental
organizations for improvement projects generated $200,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital improvement activities.
Insight 2: Apply for grants from state and federal environmental agencies to support
improvement projects. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for improvement projects. The funding helped cover operational costs and improve
the efficiency of improvement services. The grants supported various projects,
ensuring well-coordinated and effective improvement efforts.
Insight 3: Implement a fee-for-service model for specialized improvement services. This can
generate additional revenue while ensuring proper management of improvement activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
improvement services, generating $225,000 annually. The fees covered
improvement costs and ensured efficient project management services.
Opportunity: Ideally strive for $536,200 - $1,072,500.
Program: Divisional Administration/Overhead
Department: Corporate Business Operations Administration Office Program Description:
Provide strategic and operational planning, budgeting, financial management, staff policy
development, and administrative support to the Corporate Business Operations Divisions.
Program Cost: $275,469 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor divisional
administration and overhead activities. These partnerships can provide financial support and
promote community involvement.
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• Case Study: In Orange County, California, partnerships with local businesses for
divisional administration generated $100,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential administrative functions.
Insight 2: Apply for grants from state and federal agencies to support divisional administration
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for administrative activities. The funding helped cover operational costs and
improve the efficiency of administrative services. The grants supported various
projects, ensuring well-managed and functional administrative operations.
Insight 3: Implement a fee-for-service model for specialized administrative support services.
This can generate additional revenue while ensuring proper oversight and management of
administrative activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized administrative support, generating $125,000 annually. The fees covered
administrative costs and ensured efficient support services.
Opportunity: Ideally strive for $137,800 - $275,500.
Program: CCWSD Mgmt., Planning, & Quality Assurance
Department: County Water-Sewer District Program Description: This program is responsible
for the management, control, and oversight of planning and project management functions for
the Water and Wastewater Divisions of the Collier County Water-Sewer District (CCWSD).
Responsibilities include updates to the Master Plan, the Annual Update and Inventory Report,
and other long-term planning initiatives as well as tracking capacity, analyzing trends, and
reviewing new development plans to ensure concurrency and master plan compliance to meet
local, state, and federal requirements. Core functions are defined by the Project Management
Institute and implemented through Project Management Professional training and internal
standard operating procedures. Quality assurance/quality control construction engineering
inspections are provided for projects within all operating divisions. Program Cost: $1,823,756
Program Revenue: $0
Insight 1: Partner with local engineering firms and environmental organizations to sponsor
management, planning, and quality assurance activities. These partnerships can provide financial
support and promote community involvement.
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• Case Study: In Hillsborough County, Florida, partnerships with engineering firms
for planning and quality assurance generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital planning activities.
Insight 2: Apply for grants from state and federal environmental agencies to support planning
and quality assurance activities. These grants can provide necessary resources and alleviate the
county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for planning and quality assurance. The funding helped cover operational costs and
improve the efficiency of planning services. The grants supported various projects,
ensuring well-coordinated and effective planning efforts.
Insight 3: Implement a fee-for-service model for specialized planning and quality assurance
services. This can generate additional revenue while ensuring proper management and oversight
of planning activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
planning services, generating $225,000 annually. The fees covered planning costs
and ensured efficient planning services.
Opportunity: Ideally strive for $911,900 - $1,823,800.
Program: Collier County Water - Sewer District Billing
Department: County Water-Sewer District Program Description: This program generates fee-
for-service revenues from monthly billing for water, sewer, irrigation quality water, cross -
connection control device installation charges, and fats/oils/grease program charges in
accordance with the Collier County Uniform Billing Ordinance. Core functions include new
service account set-up, deferred pay plan management, impact fee financing, special assessment
financing, customer account maintenance, late payment penalties and debit/credit adjustments,
and final bills for property title transfers. Program Cost: $2,126,595 Program Revenue:
$370,000
Insight 1: Partner with local businesses and community organizations to sponsor billing and
customer service activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
billing services generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital billing activities.
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Insight 2: Apply for grants from state and federal agencies to support billing and customer
service activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for billing services. The funding helped cover operational costs and improve the
efficiency of billing services. The grants supported various projects, ensuring well -
coordinated and effective billing efforts.
Insight 3: Implement a fee-for-service model for specialized billing and customer service
activities. This can generate additional revenue while ensuring proper management and oversight
of billing operations.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
billing services, generating $225,000 annually. The fees covered billing costs and
ensured efficient billing services.
Opportunity: Ideally strive for $1,063,300 - $2,126,600.
Program: Collier County Water - Sewer District Inventory Management
Department: County Water-Sewer District Program Description: This program provides
management and control of critical utility infrastructure material parts inventory for the Collier
County Water-Sewer District (CCWSD). Responsibilities include utility parts contract
administration, materials procurement and manage ment, parts receiving/stocking/picking in
multiple warehouse facilities, mobile truck inventories, and quarterly physical inventory counts.
This program is responsible for the maintenance of the data in the City Works Store-Rooms
software application as the materials element of the Public Utilities Department’s Enterprise
Asset Management program. Program Cost: $1,215,750 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor inventory
management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
inventory management generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential inventory activities.
Insight 2: Apply for grants from state and federal agencies to support inventory management
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
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• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for inventory management. The funding helped cover operational costs and improve
the efficiency of inventory services. The grants supported various projects, ensuring
well-managed and functional inventory operations.
Insight 3: Implement a fee-for-service model for specialized inventory management services.
This can generate additional revenue while ensuring proper oversight and management of
inventory activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
inventory management services, generating $175,000 annually. The fees covered
inventory costs and ensured efficient management services.
Opportunity: Ideally strive for $607,900 - $1,215,800.
Program: Public Utilities Department Customer Service
Department: County Water-Sewer District Program Description: This program promotes
community engagement and participation by providing one-stop customer service to all Public
Utilities Department (PUD) enterprise customers. The customer base served includes over
144,000 residential curbside trash collection and 85,000 water/sewer/irrigation quality water
customers. Core functions include research and response to customer inquiries, initiation of new
service requests for water/sewer services as well as repair and replacement of solid waste
trash/recycling carts, and initiation of final meter reads on pending property sales or transfers.
Call center technology provides efficient and prompt responses to customer requests. Program
Cost: $1,369,277 Program Revenue: $481,600
Insight 1: Partner with local businesses and community organizations to sponsor customer
service activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
customer service generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital customer service activities.
Insight 2: Apply for grants from state and federal agencies to support customer service activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for customer service. The funding helped cover operational costs and improve the
efficiency of customer service. The grants supported various projects, ensuring
well-coordinated and effective customer service efforts.
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Insight 3: Implement a fee-for-service model for specialized customer service activities. This
can generate additional revenue while ensuring proper management and oversight of customer
service operations.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
customer service activities, generating $225,000 annually. The fees covered
customer service costs and ensured efficient customer service operations.
Opportunity: Ideally strive for $684,600 - $1,369,200.
Program: Technical Support - GIS/Asset Management
Department: County Water-Sewer District Program Description: Provides dedicated
application support and asset management for utility -specific applications and databases;
technical analysis services that add value to the operations through local, state, and federal
compliance reporting, centralized documentation, real time monitoring, and automation for
accuracy and time savings; and dedicated utility Geographic Information System (GIS) support
for reuse assets, water assets, wastewater assets, and wellfield assets from cradle to grave. This
program is in alignment with utility best practices of implementing a life cycle asset management
program for all linear and vertical assets. This includes technical expertise to provide complex
programming for GIS and th e suite of asset management applications that support this program,
and oversight of the integrations between systems to streamline the application to support office
and field operation end-users, while maintaining the asset information from multiple repos itories
in compliance with local, state, and federal requirements. Program Cost: $2,349,907 Program
Revenue: $158,300
Insight 1: Partner with local technology companies and businesses to sponsor technical support
and asset management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with technology
companies for technical support generated $250,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital technical activities.
Insight 2: Apply for grants from state and federal agencies to support technical support and asset
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $300,000 annually in grants
for technical support. The funding helped cover operational costs and improve the
efficiency of technical services. The grants supported various projects, ensuring
well-coordinated and effective technical efforts.
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Insight 3: Implement a fee-for-service model for specialized technical support and asset
management services. This can generate additional revenue while ensuring proper management
and oversight of technical activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
technical support services, generating $275,000 annually. The fees covered
technical support costs and ensured efficient management services.
Opportunity: Ideally strive for $1,175,200 - $2,349,900.
Program: Economic Development Plan Implementation (182)
Department: Economic Development and Innovation Zones Program Description: Economic
Development Plan Implementation (182) - QP, CD, IAM Program Cost: $505,800 Program
Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor economic
development activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
economic development generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital economic activities.
Insight 2: Apply for grants from state and federal agencies to support economic development
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for economic development. The funding helped cover operational costs and
improve the efficiency of economic services. The grants supported various projects,
ensuring well-coordinated and effective economic efforts.
Insight 3: Implement a fee-for-service model for specialized economic development services.
This can generate additional revenue while ensuring proper management and oversight of
economic activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
economic development services, generating $175,000 annually. The fees covered
economic costs and ensured efficient management services.
Opportunity: Ideally strive for $252,900 - $505,800.
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Program: Economic Development Plan Implementation (782)
Department: Economic Development and Innovation Zones Program Description: Economic
Development Plan Implementation (782) - QP, CD, IAM Program Cost: $643,500 Program
Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor economic
development activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
economic development generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital economic activities.
Insight 2: Apply for grants from state and federal agencies to support economic development
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for economic development. The funding helped cover operational costs and
improve the efficiency of economic services. The grants supported various projects,
ensuring well-coordinated and effective economic efforts.
Insight 3: Implement a fee-for-service model for specialized economic development services.
This can generate additional revenue while ensuring proper management and oversight of
economic activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
economic development services, generating $225,000 annually. The fees covered
economic costs and ensured efficient management services.
Opportunity: Ideally strive for $321,800 - $643,500.
Program: Economic Development Plan Implementation (783)
Department: Economic Development and Innovation Zones Program Description: Economic
Development Plan Implementation (783) - QP, CD, IAM Program Cost: $6,001,000 Program
Revenue: $0
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Insight 1: Partner with local businesses and community organizations to sponsor economic
development activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
economic development generated $500,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital economic activities.
Insight 2: Apply for grants from state and federal agencies to support economic development
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $750,000 annually in grants
for economic development. The funding helped cover operational costs and
improve the efficiency of economic services. The grants supported various projects,
ensuring well-coordinated and effective economic efforts.
Insight 3: Implement a fee-for-service model for specialized economic development services.
This can generate additional revenue while ensuring proper management and oversight of
economic activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
economic development services, generating $675,000 annually. The fees covered
economic costs and ensured efficient management services.
Opportunity: Ideally strive for $3,000,500 - $6,001,000.
Program: Maintenance, Repair, and Acquisition
Department: Fleet Management Division Program Description: Maintain County vehicles and
equipment in excellent operating condition with a goal of 95% availability rate. Program Cost:
$2,637,300.9 Program Revenue: $3,621,900
Insight 1: Partner with local businesses and community organizations to sponsor maintenance
and repair activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
maintenance and repair generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
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Insight 2: Apply for grants from state and federal agencies to support maintenance and repair
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for maintenance and repair. The funding helped cover operational costs and
improve the efficiency of maintenance services. The grants supported various
projects, ensuring well-coordinated and effective maintenance efforts.
Insight 3: Implement a fee-for-service model for specialized maintenance and repair services.
This can generate additional revenue while ensuring proper management and oversight of
maintenance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
maintenance services, generating $225,000 annually. The fees covered
maintenance costs and ensured efficient management services.
Opportunity: Ideally strive for $1,318,700 - $2,637,400.
Program: Affordable Housing Policy
Department: Housing Policy And Economic Development Division Program Description:
Prepare plans (including the Housing Element of the Local Comprehensive Plan) for community
projects, land use decision-making making, and development strategies. Track and monitor
housing trends, housing affordability, new affordable unit construction, and overall market
conditions to guide future policy and program development and implementation. Program Cost:
$1,671,800 Program Revenue: $0
Insight 1: Partner with local housing organizations and community businesses to sponsor
affordable housing policy activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with housing
organizations for affordable housing policy generated $300,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital housing policy activities.
Insight 2: Apply for grants from state and federal housing agencies to support affordable
housing policy activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for affordable housing policy. The funding helped cover operational costs and
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improve the efficiency of housing policy services. The grants supported various
projects, ensuring well-coordinated and effective housing policy efforts.
Insight 3: Implement a fee-for-service model for specialized housing policy services. This can
generate additional revenue while ensuring proper management and oversight of housing policy
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
housing policy services, generating $350,000 annually. The fees covered housing
policy costs and ensured efficient management services.
Opportunity: Ideally strive for $835,900 - $1,671,800.
Program: Collier County Economic Development Program
Department: Housing Policy And Economic Development Division Program Description:
Promotes economic development initiatives to improve the quality of life for all people in Collier
County. Program Cost: $215,895 Program Revenue: $46,400
Insight 1: Partner with local businesses and community organizations to sponsor economic
development initiatives. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
economic development initiatives generated $100,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital economic development activities.
Insight 2: Apply for grants from state and federal agencies to support economic development
initiatives. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for economic development initiatives. The funding helped cover operational costs
and improve the efficiency of economic development services. The grants
supported various projects, ensuring well-coordinated and effective economic
development efforts.
Insight 3: Implement a fee-for-service model for specialized economic development initiatives.
This can generate additional revenue while ensuring proper management and oversight of
economic development activities.
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• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
economic development initiatives, generating $125,000 annually. The fees covered
economic development costs and ensured efficient management services.
Opportunity: Ideally strive for $107,900 - $215,900.
Program: Economic Development Incentives
Department: Housing Policy And Economic Development Division Program Description:
Provides funding for incentive programs geared towards high-wage targeted industries locating
or expanding in Collier County. Program Cost: $504,800 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor economic
development incentives. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
economic development incentives generated $200,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital economic development activities.
Insight 2: Apply for grants from state and federal agencies to support economic development
incentives. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for economic development incentives. The funding helped cover operational costs
and improve the efficiency of economic development services. The grants
supported various projects, ensuring well -coordinated and effective economic
development efforts.
Insight 3: Implement a fee-for-service model for specialized economic development incentives.
This can generate additional revenue while ensuring proper management and oversight of
economic development activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
economic development incentives, generating $225,000 annually. The fees covered
economic development costs and ensured efficient management services.
Opportunity: Ideally strive for $252,400 - $504,800.
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Program: Office of Economic Development Operations
Department: Housing Policy And Economic Development Division Program Description: The
recently created Economic Development & Housing (ED&H) Division focuses on the Board’s
priorities of housing affordability and diversification of the local economy. ED&H works to
implement the Board’s economic development policy and functions as the primary County
interface for economic development including effective management of related programs and
incentives. Program Cost: $457,164 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor economic
development operations. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
economic development operations generated $150,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supportin g vital economic development activities.
Insight 2: Apply for grants from state and federal agencies to support economic development
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for economic development operations. The funding helped cover operational costs
and improve the efficiency of economic development services. The grants
supported various projects, ensuri ng well-coordinated and effective economic
development efforts.
Insight 3: Implement a fee-for-service model for specialized economic development operations.
This can generate additional revenue while ensuring proper management and oversight of
economic development activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
economic development operations, generating $175,000 annually. The fees
covered economic development costs and ensured efficient management services.
Opportunity: Ideally strive for $228,600 - $457,200.
Program: Roadway Maintenance
Department: Improvement Districts and MSTU Program Description: To address
neighborhood roadway maintenance needs as desired by local residents who form the MSTU.
Program Cost: $176,300 Program Revenue: $3,000
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Insight 1: Partner with local businesses and community organizations to sponsor roadway
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
roadway maintenance generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal agencies to support roadway maintenance
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for roadway maintenance. The funding helped cover operational costs and improve
the efficiency of maintenance services. The grants supported various projects,
ensuring well-coordinated and effective maintenance efforts.
Insight 3: Implement a fee-for-service model for specialized roadway maintenance services.
This can generate additional revenue while ensuring proper management and oversight of
maintenance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
roadway maintenance services, generating $125,000 annually. The fees covered
maintenance costs and ensured efficient management services.
Opportunity: Ideally strive for $88,200 - $176,300.
Program: Applications
Department: Information Technology Division Program Description: The I.T. Applications
Team provides services involved in the acquisition, implementation, and support of dedicated
and network connectivity projects. Program Cost: $3,961,101 Program Revenue: $0
Insight 1: Partner with local technology companies and businesses to sponsor application
services. These partnerships can provide financial support and promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with technology
companies for application services generated $300,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital application activities.
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Insight 2: Apply for grants from state and federal agencies to support application services. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for application services. The funding helped cover operational costs and improve
the efficiency of application services. The grants supported various projects,
ensuring well-coordinated and effective application efforts.
Insight 3: Implement a fee-for-service model for specialized application services. This can
generate additional revenue while ensuring proper management and oversight of application
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
application services, generating $350,000 annually. The fees covered application
costs and ensured efficient management services.
Opportunity: Ideally strive for $1,980,600 - $3,961,100.
Program: Development
Department: Information Technology Division Program Description: Provides SQL Server
database administration and support, administration and support of the agency’s geographic
information system (GIS), administration and support for the agency’s SharePoint environment,
programming support for the agency’s SAP environment primarily focused on Risk and Human
Resources to include integration of data among disparate systems, supporting agency application
initiatives and applications, providing in-house programming support for internal IT functions,
and providing extended support for dedicated customer applications. Program Cost: $1,241,126
Program Revenue: $0
Insight 1: Partner with local technology companies and businesses to sponsor development
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with technology companies
for development activities generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital development activities.
Insight 2: Apply for grants from state and federal agencies to support development activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for development activities. The funding helped cover operational costs and improve
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the efficiency of development services. The grants supported various projects,
ensuring well-coordinated and effective development efforts.
Insight 3: Implement a fee-for-service model for specialized development services. This can
generate additional revenue while ensuring proper management and oversight of development
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
development services, generating $225,000 annually. The fees covered
development costs and ensured efficient management services.
Opportunity: Ideally strive for $620,600 - $1,241,100.
Program: Maintenance And Renewal
Department: Information Technology Division Program Description: All maintenance,
software licensing, and renewal contracts to support the Agency's IT infrastructure, including but
not limited to Microsoft Enterprise Agreements, Cisco Enterprise Agreements, etc. Program
Cost: $4,182,049 Program Revenue: $0
Insight 1: Partner with local technology companies and businesses to sponsor maintenance and
renewal activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with technology companies
for maintenance activities generated $300,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal agencies to support maintenance and renewal
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for maintenance activities. The funding helped cover operational costs and improve
the efficiency of maintenance services. The grants supported various projects,
ensuring well-coordinated and effective maintenance efforts.
Insight 3: Implement a fee-for-service model for specialized maintenance services. This can
generate additional revenue while ensuring proper management and oversight of maintenance
activities.
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• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
maintenance services, generating $350,000 annually. The fees covered
maintenance costs and ensured efficient management services.
Opportunity: Ideally strive for $2,091,000 - $4,182,000.
Program: Operations Support
Department: Office of Management & Budget Program Description: Provides a centralized
management structure specializing in financial and transactional management for
Communications, Government and Public Affairs, Paradise Coast Sports Complex, Bayshore &
Immokalee CRAs, County Manager Office, Tourism, Emergency Medical Services, Corporate
Compliance, Office of Management and Budget and the Board of County Commissioners.
Program Cost: $501,146.01 Program Revenue: $294,100
Insight 1: Partner with local businesses and community organizations to sponsor operations
support activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
operations support generated $150,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital support activities.
Insight 2: Apply for grants from state and federal agencies to support operations support
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for operations support. The funding helped cover operational costs and improve the
efficiency of support services. The grants supported various projects, ensuring well -
coordinated and effective support efforts.
Insight 3: Implement a fee-for-service model for specialized operations support activities. This
can generate additional revenue while ensuring proper management and oversight of support
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
operations support services, generating $175,000 annually. The fees covered
support costs and ensured efficient management services.
Opportunity: Ideally strive for $250,600 - $501,200.
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Program: Priority-Based Budget Preparation/Administration
Department: Office of Management & Budget Program Description: Development,
implementation, and administration of the Collier County priority-based budget in compliance
with the Florida Truth in Millage Act. Program Cost: $1,389,296 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor budget
preparation and administration activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
budget preparation generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital budget activities.
Insight 2: Apply for grants from state and federal agencies to support budget preparation and
administration activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for budget preparation. The funding helped cover operational costs and improve the
efficiency of budget services. The grants supported various projects, ensuring well -
coordinated and effective budget efforts.
Insight 3: Implement a fee-for-service model for specialized budget preparation and
administration services. This can generate additional revenue while ensuring proper management
and oversight of budget activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
budget services, generating $225,000 annually. The fees covered budget costs and
ensured efficient management services.
Opportunity: Ideally strive for $694,700 - $1,389,300.
Program: Purchasing, Acquisitions, and Contract Administration
Department: Operations and Veteran Services Division Program Description: Coordination of
essential processes required to acquire goods, services, and assets for the Department and the
development, negotiation, implementation, management, compliance, and renewal of County
contracts. Program Cost: $520,673 Program Revenue: $0
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Insight 1: Partner with local businesses and community organizations to sponsor purchasing,
acquisitions, and contract administration activities. These partnerships can provide financial
support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
contract administration generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital contract activities.
Insight 2: Apply for grants from state and federal agencies to support purchasing, acquisitions,
and contract administration activities. These grants can provide necessary resources and alleviate
the county's financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for contract administration. The funding helped cover operational costs and
improve the efficiency of contract services. The grants supported various projects,
ensuring well-coordinated and effective contract efforts.
Insight 3: Implement a fee-for-service model for specialized purchasing, acquisitions, and
contract administration services. This can generate additional revenue while ensuring proper
management and oversight of contract activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
contract administration services, generating $175,000 annually. The fees covered
contract costs and ensured efficient management services.
Opportunity: Ideally strive for $260,300 - $520,700.
Program: Administration
Department: Parks & Recreation Division Program Description: Provide executive-level
management, administrative and policy oversight and process improvement to the Division and
the employees of the Parks and Recreation Division. Responsible for the expansion and
continued maintenance of all strategic/business plan ning for the developer agreements and
Growth Management Plan compliance. Oversee County Park facilities and programs including
maintenance, customer service, and resource management. Program Cost: $1,586,762.38
Program Revenue: $614,700
Insight 1: Partner with local businesses and community organizations to sponsor administrative
activities within the Parks and Recreation Division. These partnerships can provide financial
support and promote community involvement.
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• Case Study: In Orange County, California, partnerships with local businesses for
park administration generated $300,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting essential administrative functions.
Insight 2: Apply for grants from state and federal agencies to support park administration
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for park administration. The funding helped cover operational costs and improve
the efficiency of administrative services. The grants supported various projects,
ensuring well-managed and functional administrative operations.
Insight 3: Implement a fee-for-service model for specialized administrative support services.
This can generate additional revenue while ensuring proper oversight and management of
administrative activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized administrative support, generating $350,000 annually. The fees covered
administrative costs and ensured efficient support services.
Opportunity: Ideally strive for $793,400 - $1,586,800.
Program: Beach & Boat Park Operations
Department: Parks & Recreation Division Program Description: Beach Operations had over
1,000,000 visitors at Beach Park locations. Operations include maintenance of beach park
facilities and signage; management of natural resources within beach parks; coordination with
volunteer groups and partner agencies; collection of parking fees and public assistance; and sea
turtle monitoring. Sea Turtle monitoring includes 22.5 miles of Collier beaches. Annual payment
to the City of Naples provides County residents with access to City of Naples beach parking,
parks, recreational facilities, and recreational programs. This is governed by the Interlocal
Agreement Between the County and City of Naples. Boat Park Operations include 7 Boat Ramp
Park locations. Operations ensure compliance with FDEP requirements regarding marina fuel
tanks and sovereign submerged land leases. Submerged land leases allow for continued use of
the ramps and docks. Compliance requires routine inspections and maintenance of the fuel tanks
in coordination with the Collier County Solid and Hazardous Waste Management Division.
Program Cost: $1,312,868 Program Revenue: $4,100,900
Insight 1: Partner with local businesses and community organizations to sponsor beach and boat
park operations. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
beach and boat park operations generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital park operations.
Insight 2: Apply for grants from state and federal environmental agencies to support beach and
boat park operations. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for park operations. The funding helped cover operational costs and improve the
efficiency of park services. The grants supported various projects, ensuring well -
coordinated and effective park efforts.
Insight 3: Implement a fee-for-service model for specialized park services. This can generate
additional revenue while ensuring proper management and oversight of park operations.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for park
services, generating $225,000 annually. The fees covered park costs and ensured
efficient park services.
Opportunity: Ideally strive for $656,500 - $1,312,900.
Program: Business Operations
Department: Parks & Recreation Division Program Description: Supports the delivery of
Parks and Recreation programs and services to the community through direct and indirect
functions. Business operations include customer service support; communication; maintenance
of websites and social media platforms; marketing and promotions; participation in outreach
activities; and volunteer program management. Indirect applications include budgetary, fiscal,
and procurement functions; risk management actions; asset and IT Inventory management;
payroll and other Human Resource operations; technology services and recreation and volunteer
software administration; and agency accreditation. Program Cost: $7,017,137.2 Program
Revenue: $246,100
Insight 1: Partner with local businesses and community organizations to sponsor business
operations activities within the Parks and Recreation Division. These partnerships can provide
financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
park business operations generated $500,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essen tial business operations.
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Insight 2: Apply for grants from state and federal agencies to support business operations
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $750,000 annually in grants
for park business operations. The funding helped cover operational costs and
improve the efficiency of business services. The grants supported various projects,
ensuring well-managed and functional business operations.
Insight 3: Implement a fee-for-service model for specialized business operations support
services. This can generate additional revenue while ensuring proper oversight and management
of business activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized business operations support, generating $675,000 annually. The fees
covered business operations costs and ensured efficient support services.
Opportunity: Ideally strive for $3,508,600 - $7,017,200.
Program: Park Maintenance
Department: Parks & Recreation Division Program Description: Provide exceptional active
and passive recreational experiences at regional, community, and neighborhood park lands and
amenities through routine preventative and ongoing maintenance to ensure a pleasant, clean, safe
and enjoyable environment. This includes trash removal; lighting, fencing, signage,
pathway/trail, and landscape maintenance; lake and waterway maintenance; weed and invasive
exotic vegetation control; turf management, and beautification projects. Over 68 parks with a
total acreage of 2147.65 are maintained: 1561.71 regional park acres, 553.09 community park
acres, and 32.85 neighborhood park acres. Park facilities and amenities include fields, courts,
pathways/trails, beaches, boat parks, skate parks, pavilions, dog parks, aquatic centers, lakes,
piers, playgrounds, butterfly gardens, splash pads, picnic areas, BMX tracks, and a rink.
Program Cost: $14,041,384 Program Revenue: $500
Insight 1: Partner with local businesses and community organizations to sponsor park
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
park maintenance generated $300,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital park maintenance activities.
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Insight 2: Apply for grants from state and federal environmental agencies to support park
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for park maintenance. The funding helped cover operational costs and improve the
efficiency of maintenance services. The grants supported various projects, ensuring
well-coordinated and effective park maintenance efforts.
Insight 3: Implement a fee-for-service model for specialized park maintenance services. This
can generate additional revenue while ensuring proper management and oversight of
maintenance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for park
maintenance services, generating $350,000 annually. The fees covered
maintenance costs and ensured efficient management services.
Opportunity: Ideally strive for $7,020,700 - $14,041,400.
Program: Project Management
Department: Parks & Recreation Division Program Description: Effectively manage Parks and
Recreation construction projects, oversee contractors and manage quality and cost controls. The
Division has approximately 30 active projects annually. Program Cost: $344,213.42 Program
Revenue: $0
Insight 1: Partner with local construction companies and businesses to sponsor park project
management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with construction
companies for park project management generated $150,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital project management activities.
Insight 2: Apply for grants from state and federal agencies to support park project management
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for park project management. The funding helped cover operational costs and
improve the efficiency of project management services. The grants supported
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various projects, ensuring well-coordinated and effective project management
efforts.
Insight 3: Implement a fee-for-service model for specialized project management services. This
can generate additional revenue while ensuring proper management and oversight of project
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
project management services, generating $175,000 annually. The fees covered
project management costs and ensured efficient management services.
Opportunity: Ideally strive for $172,100 - $344,200.
Program: Ranger Program
Department: Parks & Recreation Division Program Description: The Park Ranger Program
provides protection of park resources and park visitors; enforcement of County ordinances and
park regulations; information regarding park use and points of interest; beach vendor inspections;
parking fee collection; traffic control; and monitoring beach conditions. Rangers may also act as
educators by taking visitors on guided nature walks or canoe trips, setting up exhibits and
lecturing on historic topics. Park Rangers provide a total of approximately 55,000 contacts
annually. Funds transferred to General Fund 0001 for Park Ranger patrol and human resources
liaison position activities associated with the unincorporated areas. Program Cost: $1,699,815
Program Revenue: $1,200
Insight 1: Partner with local businesses and community organizations to sponsor park ranger
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
park ranger activities generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vita l ranger activities.
Insight 2: Apply for grants from state and federal environmental agencies to support park ranger
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for park ranger activities. The funding helped cover operational costs and improve
the efficiency of ranger services. The grants supported various projects, ensuring
well-coordinated and effective ranger efforts.
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Insight 3: Implement a fee-for-service model for specialized ranger services. This can generate
additional revenue while ensuring proper management and oversight of ranger activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
ranger services, generating $225,000 annually. The fees covered ranger costs and
ensured efficient management services.
Opportunity: Ideally strive for $850,000 - $1,700,000.
Program: Street Lighting Program
Department: Pelican Bay Services Division Program Description: Includes the routine
maintenance of the Pelican Bay roadway street lighting system including all up -lighting at the
Pelican Bay entrances and bike path lighting. Street Lights consist of concrete poles and metal
Halide lamps. Program Cost: $365,289 Program Revenue: $833,100
Insight 1: Partner with local businesses and community organizations to sponsor street lighting
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
street lighting maintenance generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital maintenance activities.
Insight 2: Apply for grants from state and federal agencies to support street lighting maintenance
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for street lighting maintenance. The funding helped cover operational costs and
improve the efficiency of maintenance services. The grants supported various
projects, ensuring well-coordinated and effective maintenance efforts.
Insight 3: Implement a fee-for-service model for specialized street lighting maintenance
services. This can generate additional revenue while ensuring proper management and oversight
of maintenance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
street lighting maintenance services, generating $175,000 annually. The fees
covered maintenance costs and ensured efficient management services.
Opportunity: Ideally strive for $182,600 - $365,300.
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Program: Water Management Program
Department: Pelican Bay Services Division Program Description: Includes the routine
maintenance of the Pelican Bay Water Management System of approximately 3.5 miles of berm
separating the developed property from the Clam Pass System. The system functions as a
stormwater treatment facility by removing nutrients and pollutants, thus improving the quality of
stormwater before it is discharged into Clam Bay. Program Cost: $1,289,541 Program
Revenue: $1,795,200
Insight 1: Partner with local environmental organizations and businesses to sponsor water
management activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with environmental
organizations for water management generated $300,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting vital water management activities.
Insight 2: Apply for grants from state and federal environmental agencies to support water
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for water management. The funding helped cover operational costs and improve the
efficiency of water management services. The grants supported various projects,
ensuring well-coordinated and effective water management efforts.
Insight 3: Implement a fee-for-service model for specialized water management services. This
can generate additional revenue while ensuring proper management and oversight of water
management activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
water management services, generating $350,000 annually. The fees covered water
management costs and ensured efficient management services.
Opportunity: Ideally strive for $644,800 - $1,289,500.
Program: Divisional Administration/Overhead
Department: Planning Program Description: Division administration for the Planning &
Zoning Division (LDS) including the Comprehensive Planning Manager and Zoning Manager;
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provides staff liaison to the Planning Commission, Development Services Advisory Committee,
the Historic and Archaeological Board and the Board of County Commissioners. Provides for
general clerical, secretarial and technical support; office management for the sections within the
LDS; includes fixed operating expenses for the LDS. Program Cost: $639,817 Program
Revenue: $17,500
Insight 1: Partner with local businesses and community organizations to sponsor divisional
administration activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
divisional administration generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential administrative functions.
Insight 2: Apply for grants from state and federal agencies to support divisional administration
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for administrative activities. The funding helped cover operational costs and
improve the efficiency of administrative services. The grants supported various
projects, ensuring well-managed and functional administrative operations.
Insight 3: Implement a fee-for-service model for specialized administrative support services.
This can generate additional revenue while ensuring proper oversight and management of
administrative activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized administrative support, generating $175,000 annually. The fees covered
administrative costs and ensured efficient support services.
Opportunity: Ideally strive for $319,900 - $639,800.
Program: Land Use Hearing Officer
Department: Planning Program Description: This section provides issuance of various land
use development orders such as Appeals of Type III Decisions, Variances, Minor Conditional
Uses, Boat Lift Canopies and Boat Facility Extensions, review and analysis of proposed GMP
and LDC amendments, review and analysis of various site planning deviations; reviews,
considers and analyzes staff reports and public testimony relating to zoning and land use
petitions, conducts public hearings and renders written decisions; and coordinates and cooperates
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with various state and federal agencies, other Board divisions and departments and the County
Attorney’s Office. Program Cost: $309,300 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor land use
hearing officer activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
land use activities generated $150,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital land use activities.
Insight 2: Apply for grants from state and federal agencies to support land use hearing officer
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for land use activities. The funding helped cover operational costs and improve the
efficiency of land use services. The grants supported various projects, ensuring
well-coordinated and effective land use efforts.
Insight 3: Implement a fee-for-service model for specialized land use services. This can generate
additional revenue while ensuring proper management and oversight of land use activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for land
use services, generating $175,000 annually. The fees covered land use costs and
ensured efficient management services.
Opportunity: Ideally strive for $154,700 - $309,400.
Program: Department Administration
Department: Public Services Department Administration Program Description: To provide
strategic and operational planning, budgeting and financial management, operating results and
accountability, staff and policy development, and administrative and technical support to the
BCC, County Manager, Constitutional Agencies, and Advisory Boards. Program Cost:
$303,073 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor department
administration activities. These partnerships can provide financial support and promote
community involvement.
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• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
department administration generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital administrative activi ties.
Insight 2: Apply for grants from state and federal agencies to support department administration
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for administrative activities. The funding helped cover operational costs and
improve the efficiency of administrative services. The grants supported various
projects, ensuring well-coordinated and effective administrative efforts.
Insight 3: Implement a fee-for-service model for specialized administrative services. This can
generate additional revenue while ensuring proper management and oversight of administrative
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
administrative services, generating $175,000 annually. The fees covered
administrative costs and ensured efficient management services.
Opportunity: Ideally strive for $151,600 - $303,100.
Program: Engineering Review
Department: Regulation Program Description: Program staff includes the County Engineer,
Section Manager of the Engineering Review and Inspection Section, and the County Surveyor.
Provides for the technical review and approval of plans for subdivisions, SDP's, SIP's and
insubstantial changes; processes and issues excavation permits, blasting permits, lot-line
adjustments, easement vacations, and other minor approvals. Processes requests for utility
conveyances. Manages preliminary and final acceptances of subdivisions, including the
processing of performance securities. Program Cost: $2,908,282 Program Revenue: $470,000
Insight 1: Partner with local engineering firms and businesses to sponsor engineering review
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Orange County, California, partnerships with local engineering firms
for review activities generated $300,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital review activities.
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Insight 2: Apply for grants from state and federal agencies to support engineering review
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for engineering review. The funding helped cover operational costs and improve the
efficiency of review services. The grants supported various projects, ensuring well -
coordinated and effective review efforts.
Insight 3: Implement a fee-for-service model for specialized engineering review services. This
can generate additional revenue while ensuring proper management and oversight of review
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
review services, generating $350,000 annually. The fees covered review costs and
ensured efficient management services.
Opportunity: Ideally strive for $1,454,100 - $2,908,200.
Program: Right-of-Way Permit Processing and Inspections
Department: Regulation Program Description: This section provides review, issuance, and
inspection of all right-of-way permit applications to ensure compliance with all applicable codes
and regulations including Maintenance of Traffic for all permits as needed. Program Cost:
$437,061 Program Revenue: $900,000
Insight 1: Partner with local engineering firms and businesses to sponsor right-of-way permit
processing and inspection activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local engineering
firms for permit processing generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting vital permit processing activities.
Insight 2: Apply for grants from state and federal agencies to support right-of-way permit
processing and inspection activities. These grants can provide necessary resources and alleviate
the county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for permit processing. The funding helped cover operational costs and improve the
efficiency of permit processing services. The grants supported various projects,
ensuring well-coordinated and effective permit processing efforts.
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Insight 3: Implement a fee-for-service model for specialized permit processing and inspection
services. This can generate additional revenue while ensuring proper management and oversight
of permit processing activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
permit processing services, generating $225,000 annually. The fees covered permit
processing costs and ensured efficient management services.
Opportunity: Ideally strive for $218,500 - $437,100.
Program: Sports & Events Complex Capital Improvements
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex capital outlay expenditures. Program Cost: $683,500 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor capital
improvement activities within the Sports & Events Complex. These partnerships can provide
financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
capital improvements generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting essential improvement functions.
Insight 2: Apply for grants from state and federal agencies to support capital improvement
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for capital improvements. The funding helped cover operational costs and improve
the efficiency of improvement services. The grants supported various projects,
ensuring well-managed and functional improvement operations.
Insight 3: Implement a fee-for-service model for specialized capital improvement support
services. This can generate additional revenue while ensuring proper oversight and management
of improvement activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized improvement support, generating $225,000 annually. The fees covered
improvement costs and ensured efficient support services.
Opportunity: Ideally strive for $341,800 - $683,500.
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Program: Sports & Events Complex Contract Management Direct Cost
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex costs attributed to the product/service provided by the management company.
Program Cost: $1,515,600 Program Revenue: $3,987,600
Insight 1: Partner with local businesses and community organizations to sponsor contract
management activities within the Sports & Events Complex. These partnerships can provide
financial support and promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
contract management generated $300,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting vital contract management functions.
Insight 2: Apply for grants from state and federal agencies to support contract management
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for contract management. The funding helped cover operational costs and improve
the efficiency of contract management services. The grants supported various
projects, ensuring well-coordinated and effective contract management efforts.
Insight 3: Implement a fee-for-service model for specialized contract management support
services. This can generate additional revenue while ensuring proper oversight and management
of contract management activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
contract management support, generating $350,000 annually. The fees covered
contract management costs and ensured efficient management services.
Opportunity: Ideally strive for $757,800 - $1,515,600.
Program: Sports & Events Complex Contract Management Maintenance
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex landscape and facility maintenance provided by the management company to ensure
the continuous and efficient operation of the complex. Program Cost: $691,052.2 Program
Revenue: $0
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Insight 1: Partner with local businesses and community organizations to sponsor contract
management maintenance activities within the Sports & Events Complex. These partnerships can
provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
contract management maintenance generated $200,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supportin g essential maintenance functions.
Insight 2: Apply for grants from state and federal agencies to support contract management
maintenance activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for contract management maintenance. The funding helped cover operational costs
and improve the efficiency of maintenance services. The grants supported various
projects, ensuring well-managed and functional maintenance operations.
Insight 3: Implement a fee-for-service model for specialized contract management maintenance
services. This can generate additional revenue while ensuring proper oversight and management
of maintenance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized maintenance support, generating $225,000 annually. The fees covered
maintenance costs and ensured efficient support services.
Opportunity: Ideally strive for $345,500 - $691,100.
Program: Sports & Events Complex Contract Management Operations
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex ongoing costs incurred for the management company's operational activities. Program
Cost: $2,519,947.8 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor contract
management operations within the Sports & Events Complex. These partnerships can provide
financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
contract management operations generated $300,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential operational functions.
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Insight 2: Apply for grants from state and federal agencies to support contract management
operations. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for contract management operations. The funding helped cover operational costs
and improve the efficiency of operational services. The grants supported various
projects, ensuring well-managed and functional operational efforts.
Insight 3: Implement a fee-for-service model for specialized contract management operations
support services. This can generate additional revenue while ensuring proper oversight and
management of operational activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized operational support, generating $350,000 annually. The fees covered
operational costs and ensured efficient support services.
Opportunity: Ideally strive for $1,260,000 - $2,520,000.
Program: Sports & Events Complex Maintenance
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex preventive and routine maintenance to ensure the continuous and efficient operations of
the complex. Program Cost: $706,463 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor preventive and
routine maintenance activities within the Sports & Events Complex. These partnerships can
provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
maintenance activities generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential maintenance functions.
Insight 2: Apply for grants from state and federal agencies to support maintenance activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for maintenance activities. The funding helped cover operational costs and improve
the efficiency of maintenance services. The grants supported various projects,
ensuring well-managed and functional maintenance operations.
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Insight 3: Implement a fee-for-service model for specialized maintenance support services. This
can generate additional revenue while ensuring proper oversight and management of
maintenance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized maintenance support, generating $225,000 annually. The fees covered
maintenance costs and ensured efficient support services.
Opportunity: Ideally strive for $353,200 - $706,500.
Program: Sports & Events Complex Operations
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex ongoing costs incurred for its operational activities. Program Cost: $1,579,998
Program Revenue: $500
Insight 1: Partner with local businesses and community organizations to sponsor operational
activities within the Sports & Events Complex. These partnerships can provide financial support
and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
operational activities generated $300,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting essential operational functions.
Insight 2: Apply for grants from state and federal agencies to support operational activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for operational activities. The funding helped cover operational costs and improve
the efficiency of operational services. The grants supported various projects,
ensuring well-managed and functional operational efforts.
Insight 3: Implement a fee-for-service model for specialized operational support services. This
can generate additional revenue while ensuring proper oversight and management of operational
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized operational support, generating $350,000 annually. The fees covered
operational costs and ensured efficient support services.
Opportunity: Ideally strive for $790,000 - $1,580,000.
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Program: Sports & Events Complex Utilities
Department: Sports & Special Events Complex Program Description: Sports & Events
Complex utilities costs (electricity, gas, trash, water, and sewer) to provide a clean and
functioning complex. Program Cost: $460,000 Program Revenue: $0
Insight 1: Partner with local utility companies and businesses to sponsor utility costs within the
Sports & Events Complex. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local utility
companies for utility costs generated $150,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essent ial utility functions.
Insight 2: Apply for grants from state and federal agencies to support utility costs. These grants
can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $200,000 annually in grants
for utility costs. The funding helped cover operational costs and improve the
efficiency of utility services. The grants supported various projects, ensuring well -
managed and functional utility operations.
Insight 3: Implement a fee-for-service model for specialized utility support services. This can
generate additional revenue while ensuring proper oversight and management of utility activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized utility support, generating $175,000 annually. The fees covered utility
costs and ensured efficient support services.
Opportunity: Ideally strive for $230,000 - $460,000.
Program: Administration
Department: Supervisor Of Elections Program Description: Operational costs associated with
personal services, contractual agreements, general office administration, insurances, legal fees,
and building operations. Program Cost: $510,400 Program Revenue: $5,331,500
Insight 1: Partner with local businesses and community organizations to sponsor administrative
activities within the Supervisor of Elections office. These partnerships can provide financial
support and promote community involvement.
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• Case Study: In Orange County, California, partnerships with local businesses for
administrative activities generated $200,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential administrative functions.
Insight 2: Apply for grants from state and federal agencies to support administrative activities.
These grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for administrative activities. The funding helped cover operational costs and
improve the efficiency of administrative services. The grants supported various
projects, ensuring well-managed and functional administrative operations.
Insight 3: Implement a fee-for-service model for specialized administrative support services.
This can generate additional revenue while ensuring proper oversight and management of
administrative activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized administrative support, generating $225,000 annually. The fees covered
administrative costs and ensured efficient support services.
Opportunity: Ideally strive for $255,200 - $510,400.
Program: BCC Paid Expenses
Department: Supervisor Of Elections Program Description: The Board of County Commission
is required by statute to fund expenses associated with the County-owned facilities for the
Constitutional Officers along with the associated utilities, insurance, and maintenance. Program
Cost: $164,700 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor BCC paid
expenses. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
BCC expenses generated $100,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting essential expense functions.
Insight 2: Apply for grants from state and federal agencies to support BCC paid expenses. These
grants can provide necessary resources and alleviate the county's financial obligations.
• Case Study: Santa Clara County, California, secured $150,000 annually in grants
for BCC expenses. The funding helped cover operational costs and improve the
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efficiency of expense services. The grants supported various projects, ensuring
well-managed and functional expense operations.
Insight 3: Implement a fee-for-service model for specialized expense support services. This can
generate additional revenue while ensuring proper oversight and management of expense
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized expense support, generating $125,000 annually. The fees covered
expense costs and ensured efficient support services.
Opportunity: Ideally strive for $82,400 - $164,700.
Program: Department Administration
Department: Transportation Operations Program Description: Provides executive-level
management, administrative and policy oversight, strategic planning, budget management, and
recruitment support. Also includes all overhead fixed costs such as insurance, utilities, IT, fleet
maintenance, etc. Program Cost: $3,527,927.29 Program Revenue: $221,800
Insight 1: Partner with local businesses and community organizations to sponsor department
administration activities within the Transportation Operations department. These partnerships
can provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local businesses for
department administration generated $300,000 annually. Sponsors received
recognition through public signage and community events, enhancing their
community profile while supporting essential administrative functions.
Insight 2: Apply for grants from state and federal agencies to support department administration
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for department administration. The funding helped cover operational costs and
improve the efficiency of administrative services. The grants supported various
projects, ensuring well-managed and functional administrative operations.
Insight 3: Implement a fee-for-service model for specialized administrative support services.
This can generate additional revenue while ensuring proper oversight and management of
administrative activities.
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• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized administrative support, generating $350,000 annually. The fees covered
administrative costs and ensured efficient support services.
Opportunity: Ideally strive for $1,764,000 - $3,528,000.
Program: Operational Support
Department: Transportation Operations Program Description: This section provides for the
supervision, inspection, and training in all safety-related issues pertaining to personnel,
equipment, and projects. Operational activities include developmental measurements,
contracts/bid preparation, vendor/project inspections, and administrative report preparation for
divisional activities. Assistance is also provided for personnel issues including complaints,
employee service issues, data entry, filing, phones, and mobile radio contact. Program Cost:
$800,698.31 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor operational
support activities within the Transportation Operations department. These partnerships can
provide financial support and promote community involvement.
• Case Study: In Hillsborough County, Florida, partnerships with local businesses for
operational support generated $200,000 annually. Sponsors received recognition
through public signage and community events, enhancing their community profile
while supporting essential support functions.
Insight 2: Apply for grants from state and federal agencies to support operational support
activities. These grants can provide necessary resources and alleviate the county's financial
obligations.
• Case Study: Santa Clara County, California, secured $250,000 annually in grants
for operational support. The funding helped cover operational costs and improve
the efficiency of support services. The grants supported various projects, ensuring
well-managed and functional support operations.
Insight 3: Implement a fee-for-service model for specialized operational support services. This
can generate additional revenue while ensuring proper oversight and management of support
activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized support services, generating $225,000 annually. The fees covered
support costs and ensured efficient support services.
Opportunity: Ideally strive for $400,400 - $800,700.
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Program: Performance & Systems Management
Department: Transportation Operations Program Description: Plan and direct cross-divisional
and inter-agency projects prioritized to enhance operations, asset management, and use of
technology for construction, inspection, and maintenance workflows and records management.
Deliver efficient and effective project solutions that promote operational performance and
alignment with the strategic objectives of Transportation Management Services Department and
Collier County. Program Cost: $1,515,796 Program Revenue: $0
Insight 1: Partner with local technology companies and businesses to sponsor performance and
systems management activities within the Transportation Operations department. These
partnerships can provide financial support and promote community involvement.
• Case Study: In Orange County, California, partnerships with local technology
companies for performance management generated $300,000 annually. Sponsors
received recognition through public signage and community events, enhancing their
community profile while supporting essential performance functions.
Insight 2: Apply for grants from state and federal agencies to support performance and systems
management activities. These grants can provide necessary resources and alleviate the county's
financial obligations.
• Case Study: Santa Clara County, California, secured $400,000 annually in grants
for performance management. The funding helped cover operational costs and
improve the efficiency of performance services. The grants supported various
projects, ensuring well-managed and functional performance operations.
Insight 3: Implement a fee-for-service model for specialized performance management services.
This can generate additional revenue while ensuring proper oversight and management of
performance activities.
• Case Study: Maricopa County, Arizona, introduced a fee-for-service model for
specialized performance management, generating $350,000 annually. The fees
covered performance costs and ensured efficient management services.
Opportunity: Ideally strive for $757,900 - $1,515,800.
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Category 15: High Impact, High Cost, High Mandate,
Low Reliance
High-cost services with significant impact and mandate but low community reliance
require strategic management. Partnerships, regionalization, or mergers can help share
the high costs associated with these services. Ensuring compliance with mandates while
exploring cost-saving opportunities can help sustain these essential serv ices without
overburdening the budget.
Program: Airport Operations
Department: Airport Operations Program Description: To secure and manage new grants;
direct and operate the three County airports to include the management of facilities, runways,
tenant leases, and daily operations. Plan and develop the infrastructure through Airport Layout
Plan updates, PUD permitting, revised business plans, increased marketing, and economic
development. Ensure the safety and security of all airports. Program Cost: $797,637 Program
Revenue: $0
Insight 1: Partner with aviation and aerospace companies to sponsor airport operations activities.
These partnerships can provide financial support, improve infrastructure, and enhance the overall
operations of the airports.
• Case Study: In King County, Washington, the county partnered with Boeing and
other aviation companies, generating $500,000 annually. The funds were used for
infrastructure improvements, safety enhancements, and marketing campaigns,
resulting in increased airport traffic and revenue.
Insight 2: Apply for state and federal aviation grants to support airport operations. These grants
can provide necessary resources for infrastructure development, safety improvements, and
operational efficiency.
• Case Study: Maricopa County, Arizona, secured $1 million annually in state and
federal grants for airport operations. The grants supported runway improvements,
safety upgrades, and technology advancements, enhancing the overall efficiency
and safety of the airports.
Insight 3: Implement a fee-for-service model for specialized airport services such as fueling,
maintenance, and tenant support. This can generate additional revenue while ensuring high -
quality service delivery.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized airport services, generating $750,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving tenant
satisfaction and airport operations.
Opportunity: Ideally strive for $398,800 - $797,600.
Program: Everglades Airpark
Department: Airport Operations Program Description: Provide aviation fuel and services.
Manage the airport operations, maintenance, safety, security, customer service, and enforcement
of Federal, State, and local airport rules, regulations, and laws, and continue to improve and
maintain a high level of service to our tenants. Program Cost: $300,539 Program Revenue:
$52,400
Insight 1: Partner with local businesses and tourism agencies to sponsor airport operations and
services. These partnerships can provide financial support and promote regional tourism.
• Case Study: In Sonoma County, California, partnerships with local wineries and
tourism agencies generated $100,000 annually. The funds were used to enhance
airport services, improve facilities, and promote tourism, increasing visitor traffic
and revenue.
Insight 2: Apply for state and federal aviation grants to support airport operations and
infrastructure improvements. These grants can provide necessary resources for safety upgrades,
maintenance, and customer service enhancements.
• Case Study: Palm Beach County, Florida, secured $200,000 annually in state and
federal grants for airport operations. The grants supported safety upgrades, facility
maintenance, and customer service improvements, enhancing the overall airport
experience.
Insight 3: Implement a fee-for-service model for specialized airport services such as fueling,
maintenance, and customer support. This can generate additional revenue while ensuring high-
quality service delivery.
• Case Study: San Luis Obispo County, California, introduced a fee -for-service
model for specialized airport services, generating $150,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving tenant
satisfaction and airport operations.
Opportunity: Ideally strive for $150,300 - $300,500.
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Program: Immokalee Regional Airport
Department: Airport Operations Program Description: Provide aviation fuel and services.
Manage the airport operations, maintenance, safety, security, customer service, and enforcement
of Federal, State, and local airport rules, regulations, and laws, and continue to improve and
maintain a high level of service to our tenants. Program Cost: $1,762,158 Program Revenue:
$1,551,400
Insight 1: Partner with aviation and aerospace companies to sponsor airport operations activities.
These partnerships can provide financial support, improve infrastructure, and enhance the overall
operations of the airport.
• Case Study: In King County, Washington, the county partnered with Boeing and
other aviation companies, generating $500,000 annually. The funds were used for
infrastructure improvements, safety enhancements, and marketing campaigns,
resulting in increased airport traffic and revenue.
Insight 2: Apply for state and federal aviation grants to support airport operations. These grants
can provide necessary resources for infrastructure development, safety improvements, and
operational efficiency.
• Case Study: Maricopa County, Arizona, secured $1 million annually in state and
federal grants for airport operations. The grants supported runway improvements,
safety upgrades, and technology advancements, enhancing the overall efficiency
and safety of the airport.
Insight 3: Implement a fee-for-service model for specialized airport services such as fueling,
maintenance, and tenant support. This can generate additional revenue while ensuring high -
quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized airport services, generating $750,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving tenant
satisfaction and airport operations.
Opportunity: Ideally strive for $881,100 - $1,762,200.
Program: Marco Island Executive Airport
Department: Airport Operations Program Description: Provide aviation fuel and services.
Manage the airport operations, maintenance, safety, security, customer service, and enforcement
245
of Federal, State, and local airport rules, regulations, and laws, and continue to improve and
maintain a high level of service to our tenants. Program Cost: $6,246,477 Program Revenue:
$8,104,600
Insight 1: Partner with aviation and aerospace companies to sponsor airport operations activities.
These partnerships can provide financial support, improve infrastructure, and enhance the overall
operations of the airport.
• Case Study: In King County, Washington, the county partnered with Boeing and
other aviation companies, generating $500,000 annually. The funds were used for
infrastructure improvements, safety enhancements, and marketing campaigns,
resulting in increased airport traffic and revenue.
Insight 2: Apply for state and federal aviation grants to support airport operations. These grants
can provide necessary resources for infrastructure development, safety improvements, and
operational efficiency.
• Case Study: Maricopa County, Arizona, secured $1 million annually in state and
federal grants for airport operations. The grants supported runway improvements,
safety upgrades, and technology advancements, enhancing the overall efficiency
and safety of the airport.
Insight 3: Implement a fee-for-service model for specialized airport services such as fueling,
maintenance, and tenant support. This can generate additional revenue while ensuring high -
quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized airport services, generating $750,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving tenant
satisfaction and airport operations.
Opportunity: Ideally strive for $3,123,200 - $6,246,500.
Program: TDC Beach Engineering & Renourishment
Department: Coastal Zone Management Program Description: Provides coastal storm
protection for lives and property of upland coastal Collier County. Provides recreational benefits
for Collier residents and tourists. Program Cost: $671,424.05 Program Revenue: $0
Insight 1: Partner with environmental organizations and local businesses to sponsor beach
engineering and renourishment activities. These partnerships can provide financial support and
promote community involvement.
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• Case Study: In Miami-Dade County, Florida, partnerships with environmental
organizations and local businesses generated $300,000 annually. The funds were
used for beach renourishment, storm protection measures, and community
engagement programs, enhancing coastal resilience and recreational benefits.
Insight 2: Apply for state and federal grants to support beach engineering and renourishment
projects. These grants can provide necessary resources for coastal protection and recreational
enhancements.
• Case Study: Charleston County, South Carolina, secured $500,000 annually in
state and federal grants for beach renourishment. The grants supported coastal
protection measures, recreational improvements, and community engagement
efforts, enhancing the overall coastal environment.
Insight 3: Implement a fee-for-service model for specialized coastal engineering and consulting
services. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: San Diego County, California, introduced a fee-for-service model for
specialized coastal engineering services, generating $400,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving coastal
protection and recreational benefits.
Opportunity: Ideally strive for $335,700 - $671,400.
Program: Waterway Navigation
Department: Coastal Zone Management Program Description: Maintains safe navigation for
boaters. Ensures adequate marking of navigational channels and appropriate regulatory markers
to promote the safety of the boating public. Includes derelict vessel removal. Ensure permit
compliance required to meet conditions for beach maintenance and inlet management projects.
Actively measures the health of Collier County ecosystems which provides a host of benefits to
residents and tourists alike. Program Cost: $263,332.16 Program Revenue: $0
Insight 1: Partner with local marinas and boating organizations to sponsor waterway navigation
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In Broward County, Florida, partnerships with local marinas and
boating organizations generated $150,000 annually. The funds were used for
navigational channel marking, derelict vessel removal, and community engagement
programs, enhancing waterway safety and ecosystem health.
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Insight 2: Apply for state and federal grants to support waterway navigation and ecosystem
health projects. These grants can provide necessary resources for navigation safety and
environmental protection.
• Case Study: Monroe County, Florida, secured $250,000 annually in state and
federal grants for waterway navigation. The grants supported channel marking,
derelict vessel removal, and ecosystem health monitoring, enhancing waterway
safety and environmental benefits.
Insight 3: Implement a fee-for-service model for specialized navigational and environmental
consulting services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Santa Cruz County, California, introduced a fee-for-service model for
specialized navigational consulting services, generating $200,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
waterway safety and ecosystem health.
Opportunity: Ideally strive for $131,700 - $263,300.
Program: EMS Equipment and Maintenance
Department: Emergency Medical Services (EMS) Program Description: Purchase and
maintenance of EMS vehicles and equipment. Program Cost: $2,835,300 Program Revenue:
$0
Insight 1: Partner with healthcare organizations and local businesses to sponsor EMS equipment
and maintenance activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In Los Angeles County, California, partnerships with healthcare
organizations and local businesses generated $1 million annually. The funds were
used for EMS vehicle and equipment purchases, maintenance, and community
engagement programs, enhancing EMS service delivery and community health.
Insight 2: Apply for state and federal grants to support EMS equipment and maintenance
projects. These grants can provide necessary resources for vehicle and equipment purchases and
maintenance.
• Case Study: Harris County, Texas, secured $1.5 million annually in state and
federal grants for EMS equipment and maintenance. The grants supported vehicle
and equipment purchases, maintenance, and training programs, enhancing EMS
service delivery and operational efficiency.
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Insight 3: Implement a fee-for-service model for specialized EMS equipment and consulting
services. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Cook County, Illinois, introduced a fee-for-service model for
specialized EMS equipment services, generating $750,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving EMS
service delivery and community health.
Opportunity: Ideally strive for $1,417,600 - $2,835,300.
Program: Building Electrical Repair Systems
Department: Facilities Management Division Program Description: Ensures, through repairs
and replacements, reliable operations of electrical systems and components within a building or
facility. This includes lamps, bulbs, ballasts, and receptacles, etc. to maintain optimal
performance and safety standards. Program Cost: $1,310,710 Program Revenue: $0
Insight 1: Partner with energy companies and local businesses to sponsor building electrical
repair activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with energy companies and
local businesses generated $500,000 annually. The funds were used for electrical
system repairs, replacements, and energy efficiency improvements, enhancing
building performance and safety.
Insight 2: Apply for state and federal grants to support building electrical repair and energy
efficiency projects. These grants can provide necessary resources for system repairs,
replacements, and efficiency improvements.
• Case Study: Miami-Dade County, Florida, secured $750,000 annually in state and
federal grants for building electrical repairs. The grants supported system repairs,
replacements, and energy efficiency upgrades, enhancing building performance
and safety.
Insight 3: Implement a fee-for-service model for specialized electrical repair and consulting
services. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized electrical repair services, generating $600,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving building
performance and safety.
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Opportunity: Ideally strive for $655,400 - $1,310,700.
Program: Building HVAC Repair Systems
Department: Facilities Management Division Program Description: Ensures, through repairs
and replacements, reliable operations of HVAC Systems, indoor comfort, air quality, and
temperature control, enhancing overall building functionality. Program Cost: $2,648,387
Program Revenue: $0
Insight 1: Partner with HVAC companies and local businesses to sponsor building HVAC repair
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with HVAC companies and
local businesses generated $750,000 annually. The funds were used for HVAC
system repairs, replacements, and energy efficiency improvements, enhancing
building comfort and air quality.
Insight 2: Apply for state and federal grants to support building HVAC repair and energy
efficiency projects. These grants can provide necessary resources for system repairs,
replacements, and efficiency improvements.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for building HVAC repairs. The grants supported system repairs,
replacements, and energy efficiency upgrades, enhancing building comfort and air
quality.
Insight 3: Implement a fee-for-service model for specialized HVAC repair and consulting
services. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized HVAC repair services, generating $750,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving building comfort
and air quality.
Opportunity: Ideally strive for $1,324,200 - $2,648,400.
Program: Building Miscellaneous Maintenance and Repair
Department: Facilities Management Division Program Description: This section manages
miscellaneous maintenance functions and activities of the Division, Coordinates the preventative
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maintenance programs for the County’s structures and facility related assets. Program Cost:
$767,421 Program Revenue: $405,000
Insight 1: Partner with maintenance and repair companies to sponsor building maintenance and
repair activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with maintenance and repair
companies generated $250,000 annually. The funds were used for miscellaneous
maintenance functions and activities, enhancing building functionality and asset
longevity.
Insight 2: Apply for state and federal grants to support building maintenance and repair projects.
These grants can provide necessary resources for maintenance functions, activities, and
preventative programs.
• Case Study: Miami-Dade County, Florida, secured $500,000 annually in state and
federal grants for building maintenance. The grants supported maintenance
functions, activities, and preventative programs, enhancing building functionality
and asset longevity.
Insight 3: Implement a fee-for-service model for specialized maintenance and repair services.
This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized maintenance services, generating $400,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving building
functionality and asset longevity.
Opportunity: Ideally strive for $383,700 - $767,400.
Program: Building Operations Center
Department: Facilities Management Division Program Description: The Building Operations
center is manned 24/7 with primary responsibility for managing, operating and monitoring the
Video Management System, Code Blue emergency notification system, perimeter access
oversight, background checks and badge issuance as well as general customer service,
coordination with the County 311 Division, and Facilities Management work order/customer
service coordination. Program Cost: $494,648.3 Program Revenue: $83,500
Insight 1: Partner with security and technology companies to sponsor building operations center
activities. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In King County, Washington, partnerships with security and technology
companies generated $200,000 annually. The funds were used for operations
center activities, including system monitoring, perimeter access oversight, and
customer service coordination, enhancing building security and functionality.
Insight 2: Apply for state and federal grants to support building operations center projects. These
grants can provide necessary resources for system monitoring, emergency notification, and
customer service coordination.
• Case Study: Miami-Dade County, Florida, secured $300,000 annually in state and
federal grants for building operations centers. The grants supported system
monitoring, emergency notification, and customer service coordination, enhancing
building security and functionality.
Insight 3: Implement a fee-for-service model for specialized operations center services. This can
generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized operations center services, generating $250,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving building
security and functionality.
Opportunity: Ideally strive for $247,300 - $494,600.
Program: Building Plumbing Repair Systems
Department: Facilities Management Division Program Description: Ensures, through repairs
and replacements, reliable operations of plumbing systems, preventing water damage, and
maintaining a safe and hygienic environment in county facilities. Program Cost: $723,670
Program Revenue: $0
Insight 1: Partner with plumbing companies and local businesses to sponsor building plumbing
repair activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with plumbing companies
and local businesses generated $300,000 annually. The funds were used for
plumbing system repairs, replacements, and upgrades, enhancing building
functionality and hygiene.
Insight 2: Apply for state and federal grants to support building plumbing repair and
maintenance projects. These grants can provide necessary resources for system repairs,
replacements, and maintenance.
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• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for building plumbing repairs. The grants supported system repairs,
replacements, and maintenance, enhancing building functionality and hygiene.
Insight 3: Implement a fee-for-service model for specialized plumbing repair and consulting
services. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized plumbing repair services, generating $350,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving building
functionality and hygiene.
Opportunity: Ideally strive for $361,900 - $723,700.
Program: Building Structural Repair Systems
Department: Facilities Management Division Program Description: Ensures, through repairs
and replacements, the maintenance and stability, safety, and longevity of interior, exterior and
overall site condition aimed at preventing further deterioration of county facilities. Program
Cost: $865,885.05 Program Revenue: $0
Insight 1: Partner with construction and repair companies to sponsor building structural repair
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with construction and repair
companies generated $350,000 annually. The funds were used for structural
repairs, replacements, and maintenance, enhancing building stability and
longevity.
Insight 2: Apply for state and federal grants to support building structural repair and
maintenance projects. These grants can provide necessary resources for repairs, replacements,
and maintenance.
• Case Study: Miami-Dade County, Florida, secured $500,000 annually in state and
federal grants for building structural repairs. The grants supported structural
repairs, replacements, and maintenance, enhancing building stability and
longevity.
Insight 3: Implement a fee-for-service model for specialized structural repair and consulting
services. This can generate additional revenue while ensuring high-quality service delivery.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized structural repair services, generating $400,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving building
stability and longevity.
Opportunity: Ideally strive for $432,900 - $865,900.
Program: Capital Project Delivery
Department: Facilities Management Division Program Description: Accountable for
overseeing the execution of vertical and horizontal construction projects and renovations in
Collier County, ensuring the provision of facilities that offer value to residents, visitors, and
staff. Responsible for delivering projects to the Board of County Commissioners and
constitutional offices, such as the Clerk of the Courts, Supervisor of Elections, Property
Appraiser, Tax Collector, and the Collier County Sheriff’s Office. Manages construction
administration, project management, and planning for a range of initiatives, including new
facility and renovations, site development, parking, roofs, electrical, and HVAC systems.
Program Cost: $2,778,713 Program Revenue: $0
Insight 1: Partner with construction and development companies to sponsor capital project
delivery activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with construction and
development companies generated $1 million annually. The funds were used for
capital project delivery, including new facility construction, renovations, and
infrastructure improvements, enhancing community facilities and services.
Insight 2: Apply for state and federal grants to support capital project delivery. These grants can
provide necessary resources for construction administration, project management, and planning.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for capital project delivery. The grants supported construction
administration, project management, and planning, enhancing community facilities
and services.
Insight 3: Implement a fee-for-service model for specialized capital project consulting and
management services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized capital project services, generating $1 million annually. The fees
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covered operational costs and ensured efficient service delivery, improving
community facilities and services.
Opportunity: Ideally strive for $1,389,400 - $2,778,700.
Program: Goodland Fire Protection Services
Department: Fire Districts Program Description: This district was created, pursuant to Chapter
125 of the Florida Statutes, by adopting Ordinance No. 98-114 as amended. Fire protection
service is delivered by the Marco Island Fire Control District through a contractual service
agreement with the BCC. This service is funded by an MSTU at a millage not to exceed 2.0 mills
on the properties that are located within the District boundaries. Program Cost: $193,600
Program Revenue: $183,800
Insight 1: Partner with local businesses and community organizations to sponsor fire protection
services. These partnerships can provide financial support and promote community involvement.
• Case Study: In Sonoma County, California, partnerships with local businesses and
community organizations generated $100,000 annually. The funds were used for fire
protection services, including equipment purchases, training programs, and
community engagement efforts, enhancing fire safety and community resilience.
Insight 2: Apply for state and federal grants to support fire protection services. These grants can
provide necessary resources for equipment purchases, training programs, and operational
improvements.
• Case Study: Maricopa County, Arizona, secured $200,000 annually in state and
federal grants for fire protection services. The grants supported equipment
purchases, training programs, and operational improvements, enhancing fire safety
and community resilience.
Insight 3: Implement a fee-for-service model for specialized fire protection consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized fire protection services, generating $150,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving fire safety and
community resilience.
Opportunity: Ideally strive for $96,800 - $193,600.
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Program: Ochopee Fire Protection Services
Department: Fire Districts Program Description: Per an intergovernmental management
agreement between the Board and Greater Naples Fire District, Greater Naples is to provide
management services over Chokoloskee Island, Plantation Island, Everglades City, Ochopee,
Copeland, Lee Cypress, Port of the Islands, Alligator Alley, U.S. 41 and the contract area
(Collier County Fire Control District) until the end of the agreement or until Ochopee is
consolidated into Greater Naples. The fire rescue service is to be delivered by a combination
paid/volunteer division. Program Cost: $4,693,600 Program Revenue: $1,907,200
Insight 1: Partner with local businesses and community organizations to sponsor fire protection
services. These partnerships can provide financial support and promote community involvement.
• Case Study: In Sonoma County, California, partnerships with local businesses and
community organizations generated $500,000 annually. The funds were used for fire
protection services, including equipment purchases, training programs, and
community engagement efforts, enhancing fire safety and community resilience.
Insight 2: Apply for state and federal grants to support fire protection services. These grants can
provide necessary resources for equipment purchases, training programs, and operational
improvements.
• Case Study: Maricopa County, Arizona, secured $1 million annually in state and
federal grants for fire protection services. The grants supported equipment
purchases, training programs, and operational improvements, enhancing fire safety
and community resilience.
Insight 3: Implement a fee-for-service model for specialized fire protection consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized fire protection services, generating $750,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving fire safety and
community resilience.
Opportunity: Ideally strive for $2,346,800 - $4,693,600.
Program: Human Resources Administration
Department: Human Resources Division Program Description: Plan, organize, and direct the
activities, staff, and resources of the Human Resources services. Oversee all operations within
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the Division, as well as ensure adherence to best practice Human Resources Management
standards. Program Cost: $408,057.35 Program Revenue: $0
Insight 1: Partner with local businesses and educational institutions to sponsor human resources
training and development programs. These partnerships can provide financial support and
promote community involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
educational institutions generated $200,000 annually. The funds were used for
human resources training and development programs, enhancing employee skills
and organizational performance.
Insight 2: Apply for state and federal grants to support human resources administration projects.
These grants can provide necessary resources for training programs, technology upgrades, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $300,000 annually in state and
federal grants for human resources administration. The grants supported training
programs, technology upgrades, and operational improvements, enhancing
employee skills and organizational performance.
Insight 3: Implement a fee-for-service model for specialized human resources consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized human resources services, generating $250,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
employee skills and organizational performance.
Opportunity: Ideally strive for $204,000 - $408,100.
Program: Employee Relations
Department: Human Resources Division Program Description: Provide Human Resource
services to our employees that balance employee advocacy, meet all legal obligations and
support County objectives. Program Cost: $229,858.06 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor employee
relations activities. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In King County, Washington, partnerships with local businesses and
community organizations generated $100,000 annually. The funds were used for
employee relations activities, including training programs, mediation services, and
community engagement efforts, enhancing employee satisfaction and
organizational performance.
Insight 2: Apply for state and federal grants to support employee relations projects. These grants
can provide necessary resources for training programs, mediation services, and operational
improvements.
• Case Study: Miami-Dade County, Florida, secured $150,000 annually in state and
federal grants for employee relations. The grants supported training programs,
mediation services, and operational improvements, enhancing employee
satisfaction and organizational performance.
Insight 3: Implement a fee-for-service model for specialized employee relations consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized employee relations services, generating $125,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
employee satisfaction and organizational performance.
Opportunity: Ideally strive for $114,900 - $229,900.
Program: HR Information Systems
Department: Human Resources Division Program Description: Provides oversight for and
management of the Human Resources Information Systems, including internal, hosted, and third -
party technology resources necessary to administer Division functions. Program Cost:
$363,567.7 Program Revenue: $0
Insight 1: Partner with technology companies and local businesses to sponsor HR information
systems projects. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with technology companies
and local businesses generated $150,000 annually. The funds were used for HR
information systems projects, including technology upgrades, system integration,
and user training, enhancing HR operational efficiency and effectiveness.
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Insight 2: Apply for state and federal grants to support HR information systems projects. These
grants can provide necessary resources for technology upgrades, system integration, and user
training.
• Case Study: Miami-Dade County, Florida, secured $200,000 annually in state and
federal grants for HR information systems. The grants supported technology
upgrades, system integration, and user training, enhancing HR operational
efficiency and effectiveness.
Insight 3: Implement a fee-for-service model for specialized HR information systems consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized HR information systems services, generating $175,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving HR
operational efficiency and effectiveness.
Opportunity: Ideally strive for $181,800 - $363,600.
Program: HR Operations
Department: Human Resources Division Program Description: Provide the following Human
Resources functions: process employment transactions, manage temporary staff services,
maintain employee personnel records, respond to public information requests, facilitate Equal
Employment Opportunity (EEO) compliance and r eporting, administer the Family Medical
Leave Act (FMLA) and other leaves of absence, ensure compliance with ADA, facilitate
employee verification requests, administer unemployment claims, process wage garnishments,
and facilitate fingerprinting in accordance with County ordinance to re-screen existing
employees. Review and validate invoices and process payments for HR expenditures consistent
with Procurement guidelines. Program Cost: $944,791.13 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor HR operations
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
community organizations generated $400,000 annually. The funds were used for HR
operations activities, including employment transactions, EEO compliance, and
public information requests, enhancing HR operational efficiency and
effectiveness.
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Insight 2: Apply for state and federal grants to support HR operations projects. These grants can
provide necessary resources for employment transactions, EEO compliance, and public
information requests.
• Case Study: Miami-Dade County, Florida, secured $500,000 annually in state and
federal grants for HR operations. The grants supported employment transactions,
EEO compliance, and public information requests, enhancing HR operational
efficiency and effectiveness.
Insight 3: Implement a fee-for-service model for specialized HR operations consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized HR operations services, generating $450,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving HR operational
efficiency and effectiveness.
Opportunity: Ideally strive for $472,400 - $944,800.
Program: Talent Acquisition
Department: Human Resources Division Program Description: Develop strategies designed to
identify qualified candidates through various recruiting tools, post vacant positions, track,
qualify, and refer applicants, negotiate wages and other terms and conditions of employment
with candidates, and complete necessary post-offer processes for newly hired associates.
Program Cost: $493,708.57 Program Revenue: $0
Insight 1: Partner with local businesses and educational institutions to sponsor talent acquisition
activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
educational institutions generated $200,000 annually. The funds were used for
talent acquisition activities, including recruiting, applicant tracking, and wage
negotiations, enhancing talent acquisition and retention.
Insight 2: Apply for state and federal grants to support talent acquisition projects. These grants
can provide necessary resources for recruiting, applicant tracking, and wage negotiations.
• Case Study: Miami-Dade County, Florida, secured $300,000 annually in state and
federal grants for talent acquisition. The grants supported recruiting, applicant
tracking, and wage negotiations, enhancing talent acquisition and retention.
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Insight 3: Implement a fee-for-service model for specialized talent acquisition consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized talent acquisition services, generating $250,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving talent
acquisition and retention.
Opportunity: Ideally strive for $246,900 - $493,700.
Program: Total Rewards
Department: Human Resources Division Program Description: Design, communicate,
implement, and administer a comprehensive approach to compensation to attract and retain
employees. Manage and review positions to ensure they are classified and compensated
correctly. Perform compensation market analysis and salary surveys. Provide oversight for
Florida Retirement System (FRS) enrollment and changes for new and current employees;
coordinate education and training opportunities for staff to learn about FRS. Partn er with the
Deferred Compensation program providers to educate and help enroll employees and process
payroll deferrals. Program Cost: $466,778.01 Program Revenue: $0
Insight 1: Partner with local businesses and educational institutions to sponsor total rewards
programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
educational institutions generated $200,000 annually. The funds were used for total
rewards programs, including compensation design, market analysis, and salary
surveys, enhancing employee attraction and retention.
Insight 2: Apply for state and federal grants to support total rewards projects. These grants can
provide necessary resources for compensation design, market analysis, and salary surveys.
• Case Study: Miami-Dade County, Florida, secured $300,000 annually in state and
federal grants for total rewards programs. The grants supported compensation
design, market analysis, and salary surveys, enhancing employee attraction and
retention.
Insight 3: Implement a fee-for-service model for specialized total rewards consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized total rewards services, generating $250,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving employee
attraction and retention.
Opportunity: Ideally strive for $233,400 - $466,800.
Program: Fixed Route Public Transportation
Department: Public Transit and Neighborhood Enhancement (PTNE) Program Description:
Fixed Route system consists of 17 routes providing service to Greater Naples, Golden Gate City,
Marco Island, Immokalee, and portions of Golden Gate Estates, 7 days a week. The system also
includes an Express Route transporting over 23,000 worker trips annually between Immokalee
and Marco Island. Full cost is supported by all funding sources such as grant revenues, farebox
collections, and the general fund subsidy to operate and manage the Fixed Route public
transportation system which provides service to the public seven days a week with ADA
accessible buses. Program Cost: $4,115,804 Program Revenue: $1,006,000
Insight 1: Partner with local businesses and community organizations to sponsor fixed -route
public transportation activities. These partnerships can provide financial support and promote
community involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
community organizations generated $1 million annually. The funds were used for
fixed-route public transportation activities, including route expansions, service
enhancements, and community engagement efforts, enhancing public
transportation services and community mobility.
Insight 2: Apply for state and federal grants to support fixed-route public transportation projects.
These grants can provide necessary resources for route expansions, service enhancements, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for fixed-route public transportation. The grants supported route
expansions, service enhancements, and operational improvements, enhancing
public transportation services and community mobility.
Insight 3: Implement a fee-for-service model for specialized public transportation consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized public transportation services, generating $1 million annually. The fees
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covered operational costs and ensured efficient service delivery, improving public
transportation services and community mobility.
Opportunity: Ideally strive for $2,057,900 - $4,115,800.
Program: Paratransit Services
Department: Public Transit and Neighborhood Enhancement (PTNE) Program Description:
The paratransit system provides over 100,000 trips annually to the eligible residents and visitors
throughout the County. The cost to the passenger is no greater than $4.00 per trip, making it an
affordable option. Full cost is supported by all funding sources including grant revenues, farebox
collections, and a General Fund transfer to provide management of operations for the door -to-
door public transportation system providing transportation service to the elderly, handicapped,
and economically disadvantaged population. Program Cost: $2,886,415 Program Revenue:
$294,000
Insight 1: Partner with local businesses and community organizations to sponsor paratransit
services activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
community organizations generated $750,000 annually. The funds were used for
paratransit services activities, including service expansions, accessibility
improvements, and community engagement efforts, enhancing paratransit services
and community mobility.
Insight 2: Apply for state and federal grants to support paratransit services projects. These grants
can provide necessary resources for service expansions, accessibility improvements, and
operational enhancements.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for paratransit services. The grants supported service expansions,
accessibility improvements, and operational enhancements, enhancing paratransit
services and community mobility.
Insight 3: Implement a fee-for-service model for specialized paratransit services consulting and
training. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized paratransit services, generating $750,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving paratransit
services and community mobility.
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Opportunity: Ideally strive for $1,443,200 - $2,886,400.
Program: Building Permit Processing
Department: Regulation Program Description: Provide review and assistance to customers
with the processing of building permits and related building code inquiries. Program Cost:
$1,731,410 Program Revenue: $0
Insight 1: Partner with construction companies and local businesses to sponsor building permit
processing activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with construction
companies and local businesses generated $500,000 annually. The funds were
used for building permit processing activities, including customer assistance, code
compliance, and community engagement efforts, enhancing permit processing
efficiency and customer satisfaction.
Insight 2: Apply for state and federal grants to support building permit processing projects.
These grants can provide necessary resources for customer assistance, code compliance, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $750,000 annually in state and
federal grants for building permit processing. The grants supported customer
assistance, code compliance, and operational improvements, enhancing permit
processing efficiency and customer satisfaction.
Insight 3: Implement a fee-for-service model for specialized building permit processing
consulting and training services. This can generate additional revenue while ensuring high-
quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized building permit processing services, generating $600,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
permit processing efficiency and customer satisfaction.
Opportunity: Ideally strive for $865,700 - $1,731,400.
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Program: Planning / Environmental Review and Permitting
Department: Regulation Program Description: This section provides issuance of various land
development and environmental permits; Review of land use petitions and site development
plans for planning and environmental compliance with the LDC and GMP; Provides technical
support and coordination for the respective public hearings. Program Cost: $1,454,316
Program Revenue: $159,400
Insight 1: Partner with environmental organizations and local businesses to sponsor planning
and environmental review activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In Sonoma County, California, partnerships with environmental
organizations and local businesses generated $500,000 annually. The funds were
used for planning and environmental review activities, including permit issuance,
compliance review, and community engagement efforts, enhancing environmental
compliance and community satisfaction.
Insight 2: Apply for state and federal grants to support planning and environmental review
projects. These grants can provide necessary resources for permit issuance, compliance review,
and operational improvements.
• Case Study: Maricopa County, Arizona, secured $750,000 annually in state and
federal grants for planning and environmental review. The grants supported permit
issuance, compliance review, and operational improvements, enhancing
environmental compliance and community satisfaction.
Insight 3: Implement a fee-for-service model for specialized planning and environmental review
consulting and training services. This can generate additional revenue while ensuring high-
quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized planning and environmental review services, generating $600,000
annually. The fees covered operational costs and ensured efficient service delivery,
improving environmental compliance and community satisfaction.
Opportunity: Ideally strive for $727,200 - $1,454,300.
Program: Divisional Administration/Overhead
Department: Risk Management Division Program Description: Plan, organize, and direct the
activities, staff, and resources of the Risk Management Division. Oversee all operations within
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the Division, as well as ensure adherence to best practice Risk Management standards. Program
Cost: $721,884.61 Program Revenue: $0
Insight 1: Partner with local businesses and community organizations to sponsor risk
management administration activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
community organizations generated $300,000 annually. The funds were used for
risk management administration activities, including staff training, resource
management, and community engagement efforts, enhancing risk management
operations and community safety.
Insight 2: Apply for state and federal grants to support risk management administration projects.
These grants can provide necessary resources for staff training, resource management, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for risk management administration. The grants supported staff
training, resource management, and operational improvements, enhancing risk
management operations and communi ty safety.
Insight 3: Implement a fee-for-service model for specialized risk management consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized risk management services, generating $350,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving risk
management operations and community safety.
Opportunity: Ideally strive for $361,000 - $721,900.
Program: Group Disability Insurance Program
Department: Risk Management Division Program Description: Provide an income
replacement safety net in the form of Short and Long Term Disability Insurance. Program Cost:
$1,503,000 Program Revenue: $1,625,000
Insight 1: Partner with insurance companies and local businesses to sponsor disability insurance
programs. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In King County, Washington, partnerships with insurance companies
and local businesses generated $750,000 annually. The funds were used for
disability insurance programs, including income replacement, short -term disability,
and long-term disability, enhancing employee financial security and community
resilience.
Insight 2: Apply for state and federal grants to support disability insurance programs. These
grants can provide necessary resources for income replacement, short-term disability, and long-
term disability.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for disability insurance programs. The grants supported income
replacement, short-term disability, and long-term disability, enhancing employee
financial security and community resilience.
Insight 3: Implement a fee-for-service model for specialized disability insurance consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized disability insurance services, generating $900,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
employee financial security and community resilience.
Opportunity: Ideally strive for $751,500 - $1,503,000.
Program: Group Health Insurance Program
Department: Risk Management Division Program Description: Provide group health insurance
benefits to eligible employees and their dependents. Program Cost: $58,625,734.56 Program
Revenue: $51,907,000
Insight 1: Partner with insurance companies and local businesses to sponsor group health
insurance programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with insurance companies
and local businesses generated $10 million annually. The funds were used for group
health insurance programs, including premium subsidies, wellness programs, and
community engagement efforts, enhancing employee health and financial security.
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Insight 2: Apply for state and federal grants to support group health insurance programs. These
grants can provide necessary resources for premium subsidies, wellness programs, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $15 million annually in state and
federal grants for group health insurance programs. The grants supported premium
subsidies, wellness programs, and operational improvements, enhancing
employee health and financial security.
Insight 3: Implement a fee-for-service model for specialized health insurance consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized health insurance services, generating $12 million annually. The fees
covered operational costs and ensured efficient service delivery, improving
employee health and financial securi ty.
Opportunity: Ideally strive for $29,312,900 - $58,625,700.
Program: Group Life Insurance Program
Department: Risk Management Division Program Description: Provide death protection to
employees and their beneficiaries in the form of one times salary life and accidental death
protection benefits. Program Cost: $680,000 Program Revenue: $680,000
Insight 1: Partner with insurance companies and local businesses to sponsor group life insurance
programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with insurance companies
and local businesses generated $350,000 annually. The funds were used for group
life insurance programs, including death protection, accidental death benefits, and
community engagement eff orts, enhancing employee financial security and
community resilience.
Insight 2: Apply for state and federal grants to support group life insurance programs. These
grants can provide necessary resources for death protection, accidental death benefits, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $500,000 annually in state and
federal grants for group life insurance programs. The grants supported death
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protection, accidental death benefits, and operational improvements, enhancing
employee financial security and community resilience.
Insight 3: Implement a fee-for-service model for specialized life insurance consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized life insurance services, generating $400,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving employee
financial security and community resilience.
Opportunity: Ideally strive for $340,000 - $680,000.
Program: Occupational Health Program
Department: Risk Management Division Program Description: Coordinate pre-employment
physicals and drug testing services; triage injured employees; provide medical care to injured
employees within protocols; assist in case management. Program Cost: $245,872.8 Program
Revenue: $0
Insight 1: Partner with healthcare providers and local businesses to sponsor occupational health
programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with healthcare providers
and local businesses generated $150,000 annually. The funds were used for
occupational health programs, including pre-employment physicals, drug testing,
and injury triage, enhancing employee health and safety.
Insight 2: Apply for state and federal grants to support occupational health programs. These
grants can provide necessary resources for pre-employment physicals, drug testing, and injury
triage.
• Case Study: Miami-Dade County, Florida, secured $200,000 annually in state and
federal grants for occupational health programs. The grants supported pre -
employment physicals, drug testing, and injury triage, enhancing employee health
and safety.
Insight 3: Implement a fee-for-service model for specialized occupational health consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized occupational health services, generating $175,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
employee health and safety.
Opportunity: Ideally strive for $122,900 - $245,900.
Program: Property and Casualty Insurance Program
Department: Risk Management Division Program Description: Provide property and casualty
insurance, risk financing services, claims management, and loss control services to County
Divisions and constitutional agencies pursuant to Florida Statutes Chapter 768.28. File insurance
claims, implement safety programs, provide training, assist in annual insurance evaluations and
renewals, and ensure our assets are fully insured. Manage property, liability, and worker's
compensation claim costs. Program Cost: $18,195,284.11 Program Revenue: $18,461,500
Insight 1: Partner with insurance companies and local businesses to sponsor property and
casualty insurance programs. These partnerships can provide financial support and promote
community involvement.
• Case Study: In King County, Washington, partnerships with insurance companies
and local businesses generated $9 million annually. The funds were used for
property and casualty insurance programs, including risk financing, claims
management, and loss control services, enhancing asset protection and
community safety.
Insight 2: Apply for state and federal grants to support property and casualty insurance
programs. These grants can provide necessary resources for risk financing, claims management,
and loss control services.
• Case Study: Miami-Dade County, Florida, secured $12 million annually in state and
federal grants for property and casualty insurance programs. The grants supported
risk financing, claims management, and loss control services, enhancing asset
protection and community safety.
Insight 3: Implement a fee-for-service model for specialized insurance consulting and training
services. This can generate additional revenue while ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized insurance services, generating $10 million annually. The fees covered
operational costs and ensured efficient service delivery, improving asset protection
and community safety.
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Opportunity: Ideally strive for $9,097,600 - $18,195,300.
Program: Property and Casualty Safety and Loss Control Program
Department: Risk Management Division Program Description: Develop occupational safety
and health programs to prevent injury and illness to employees arising out of the work
environment and to third parties. Standards utilized are in conformance with OSHA standards
CFR 1910 and 1928 and Florida Department of Transportation Maintenance of Traffic
requirements. Program Cost: $310,204.89 Program Revenue: $0
Insight 1: Partner with safety organizations and local businesses to sponsor safety and loss
control programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with safety organizations
and local businesses generated $150,000 annually. The funds were used for safety
and loss control programs, including occupational safety, health training, and
community engagement efforts, enhancing employee safety and operational
efficiency.
Insight 2: Apply for state and federal grants to support safety and loss control programs. These
grants can provide necessary resources for occupational safety, health training, and operational
improvements.
• Case Study: Miami-Dade County, Florida, secured $200,000 annually in state and
federal grants for safety and loss control programs. The grants supported
occupational safety, health training, and operational improvements, enhancing
employee safety and operational efficiency.
Insight 3: Implement a fee-for-service model for specialized safety and loss control consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized safety and loss control services, generating $175,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
employee safety and operational efficiency.
Opportunity: Ideally strive for $155,100 - $310,200.
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Program: Workers' Compensation Safety and Loss Control Program
Department: Risk Management Division Program Description: Develop occupational safety
and health programs to prevent injury and illness to employees arising out of the work
environment and to third parties. Standards utilized are in conformance with OSHA standards
CFR 1910 and 1928. Program Cost: $395,737.08 Program Revenue: $0
Insight 1: Partner with safety organizations and local businesses to sponsor workers'
compensation safety and loss control programs. These partnerships can provide financial support
and promote community involvement.
• Case Study: In King County, Washington, partnerships with safety organizations
and local businesses generated $200,000 annually. The funds were used for
workers' compensation safety and loss control programs, including occupational
safety, health training, and community engagement efforts, enhancing employee
safety and operational efficiency.
Insight 2: Apply for state and federal grants to support workers' compensation safety and loss
control programs. These grants can provide necessary resources for occupational safety, health
training, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $250,000 annually in state and
federal grants for workers' compensation safety and loss control programs. The
grants supported occupational safety, health training, and operational
improvements, enhancing employee safety and operational efficiency.
Insight 3: Implement a fee-for-service model for specialized workers' compensation safety and
loss control consulting and training services. This can generate additional revenue while ensuring
high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized workers' compensation safety and loss control services, generating
$225,000 annually. The fees covered operational costs and ensured efficient
service delivery, improving employee safety and operational efficiency.
Opportunity: Ideally strive for $197,900 - $395,700.
Program: Workers’ Compensation Insurance & Subrogation Program
Department: Risk Management Division Program Description: Provide Workers’
Compensation Insurance as required pursuant to Florida Statutes, Chapter 440 and provide
financial recovery services to divisions through the collection of funds expended by the County
for damage to property. Program Cost: $1,492,970.12 Program Revenue: $2,016,300
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Insight 1: Partner with insurance companies and local businesses to sponsor workers’
compensation insurance and subrogation programs. These partnerships can provide financial
support and promote community involvement.
• Case Study: In King County, Washington, partnerships with insurance companies
and local businesses generated $750,000 annually. The funds were used for
workers’ compensation insurance and subrogation programs, including premium
subsidies, claims management, and community engagement efforts, enhancing
employee financial security and operational efficiency.
Insight 2: Apply for state and federal grants to support workers’ compensation insurance and
subrogation programs. These grants can provide necessary resources for premium subsidies,
claims management, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for workers’ compensation insurance and subrogation programs. The
grants supported premium subsidies, claims management, and operational
improvements, enhancing employee financial security and operational efficiency.
Insight 3: Implement a fee-for-service model for specialized workers’ compensation consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized workers’ compensation services, generating $900,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
employee financial security and operational efficiency.
Opportunity: Ideally strive for $746,500 - $1,493,000.
Program: NPDES Stormwater Program
Department: Stormwater Operations Program Description: This program provides for
continued compliance with the federally mandated National Pollutant Discharge Elimination
System (NPDES) permit for the County maintained Municipal Separate Storm Sewer System
(MS4). Program Cost: $309,984.2 Program Revenue: $0
Insight 1: Partner with environmental organizations and local businesses to sponsor NPDES
stormwater programs. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with environmental
organizations and local businesses generated $150,000 annually. The funds were
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used for NPDES stormwater programs, including compliance efforts, community
engagement, and educational initiatives, enhancing environmental protection and
community involvement.
Insight 2: Apply for state and federal grants to support NPDES stormwater programs. These
grants can provide necessary resources for compliance efforts, community engagement, and
educational initiatives.
• Case Study: Miami-Dade County, Florida, secured $200,000 annually in state and
federal grants for NPDES stormwater programs. The grants supported compliance
efforts, community engagement, and educational initiatives, enhancing
environmental protection and community involvement.
Insight 3: Implement a fee-for-service model for specialized stormwater management consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized stormwater management services, generating $175,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
environmental protection and community involvement.
Opportunity: Ideally strive for $155,000 - $310,000.
Program: Bridge Maintenance
Department: Transportation Operations Program Description: Schedule and implement bridge
maintenance activities and minor repairs of the County’s bridges to maintain functionality and
achieve expected service life. Program Cost: $363,549.56 Program Revenue: $0
Insight 1: Partner with construction companies and local businesses to sponsor bridge
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with construction
companies and local businesses generated $200,000 annually. The funds were
used for bridge maintenance activities, including minor repairs, community
engagement, and educational initiatives, enhancing bridge functionality and service
life.
Insight 2: Apply for state and federal grants to support bridge maintenance projects. These
grants can provide necessary resources for minor repairs, community engagement, and
educational initiatives.
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• Case Study: Miami-Dade County, Florida, secured $300,000 annually in state and
federal grants for bridge maintenance. The grants supported minor repairs,
community engagement, and educational initiatives, enhancing bridge functionality
and service life.
Insight 3: Implement a fee-for-service model for specialized bridge maintenance consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized bridge maintenance services, generating $250,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving bridge
functionality and service life.
Opportunity: Ideally strive for $181,800 - $363,600.
Program: CEI
Department: Transportation Operations Program Description: The CEI section is responsible
for construction inspection and management of roadway projects. Among the functions of this
unit are project administration, scheduling, utilities, drainage, asphalt and earthwork inspections.
Staff of this unit ensures that the work is done in accordance with plans and specifications. With
reduced workload, CEI is being done with in-house staff at a considerable savings. Program
Cost: $1,578,311.76 Program Revenue: $0
Insight 1: Partner with construction companies and local businesses to sponsor CEI activities.
These partnerships can provide financial support and promote community involvement.
• Case Study: In King County, Washington, partnerships with construction
companies and local businesses generated $750,000 annually. The funds were
used for CEI activities, including project administration, scheduling, and
inspections, enhancing roadway project management and quality.
Insight 2: Apply for state and federal grants to support CEI projects. These grants can provide
necessary resources for project administration, scheduling, and inspections.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for CEI projects. The grants supported project administration,
scheduling, and inspections, enhancing roadway project management and quality.
Insight 3: Implement a fee-for-service model for specialized CEI consulting and training
services. This can generate additional revenue while ensuring high-quality service delivery.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized CEI services, generating $900,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving roadway project
management and quality.
Opportunity: Ideally strive for $789,200 - $1,578,300.
Program: Planning & Compliance Management
Department: Transportation Operations Program Description: Provide for the supervision and
overall program planning of the Transportation Planning and Review Section consistent with
County LDC requirement and applicable State Statutes (chapters 163 and 339). Review of
rezones, conditional uses, site development plans, and other development issues for compliance
with Board policies and directives, including the monitoring of compliance of development
projects with various commitment requirements (PUDs, DCA, etc.). Program Cost: $551,785
Program Revenue: $0
Insight 1: Partner with planning organizations and local businesses to sponsor planning and
compliance management activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In King County, Washington, partnerships with planning organizations
and local businesses generated $300,000 annually. The funds were used for
planning and compliance management activities, including program planning,
compliance reviews, and community engagement efforts, enhancing transportation
planning and compliance.
Insight 2: Apply for state and federal grants to support planning and compliance management
projects. These grants can provide necessary resources for program planning, compliance
reviews, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for planning and compliance management. The grants supported
program planning, compliance reviews, and operational improvements, enhancing
transportation planning and compliance.
Insight 3: Implement a fee-for-service model for specialized planning and compliance
management consulting and training services. This can generate additional revenue while
ensuring high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized planning and compliance management services, generating $350,000
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annually. The fees covered operational costs and ensured efficient service delivery,
improving transportation planning and compliance.
Opportunity: Ideally strive for $275,900 - $551,800.
Program: Roadway/Bridge Design Project Management
Department: Transportation Operations Program Description: This section manages the
consultant's design of highway and bridge projects, and provides oversight during construction
and certification. Program Cost: $1,067,755.8 Program Revenue: $0
Insight 1: Partner with engineering companies and local businesses to sponsor roadway and
bridge design project management activities. These partnerships can provide financial support
and promote community involvement.
• Case Study: In King County, Washington, partnerships with engineering companies
and local businesses generated $500,000 annually. The funds were used for
roadway and bridge design project management activities, including consultant
design, construction oversight, and certification, enhancing project management
and quality.
Insight 2: Apply for state and federal grants to support roadway and bridge design project
management projects. These grants can provide necessary resources for consultant design,
construction oversight, and certification.
• Case Study: Miami-Dade County, Florida, secured $750,000 annually in state and
federal grants for roadway and bridge design project management. The grants
supported consultant design, construction oversight, and certification, enhancing
project management and quality.
Insight 3: Implement a fee-for-service model for specialized project management consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized project management services, generating $600,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving project
management and quality.
Opportunity: Ideally strive for $533,900 - $1,067,800.
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Program: Sidewalk Maintenance
Department: Transportation Operations Program Description: Inspect, assess and repair the
County sidewalk network to provide safe pathways for pedestrian. Program Cost:
$3,860,658.24 Program Revenue: $0
Insight 1: Partner with construction companies and local businesses to sponsor sidewalk
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with construction
companies and local businesses generated $1.5 million annually. The funds were
used for sidewalk maintenance activities, including inspections, assessments, and
repairs, enhancing pedestrian safety and community mobility.
Insight 2: Apply for state and federal grants to support sidewalk maintenance projects. These
grants can provide necessary resources for inspections, assessments, and repairs.
• Case Study: Miami-Dade County, Florida, secured $2 million annually in state and
federal grants for sidewalk maintenance. The grants supported inspections,
assessments, and repairs, enhancing pedestrian safety and community mobility.
Insight 3: Implement a fee-for-service model for specialized sidewalk maintenance consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized sidewalk maintenance services, generating $1.5 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
pedestrian safety and community mobility.
Opportunity: Ideally strive for $1,930,300 - $3,860,700.
Program: Streetlight Maintenance
Department: Transportation Operations Program Description: This section maintains, repairs
and replaces, as needed, all arterial roadway lighting within the county. Program Cost:
$1,605,575.95 Program Revenue: $507,862.56
Insight 1: Partner with energy companies and local businesses to sponsor streetlight maintenance
activities. These partnerships can provide financial support and promote community
involvement.
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• Case Study: In King County, Washington, partnerships with energy companies and
local businesses generated $750,000 annually. The funds were used for streetlight
maintenance activities, including repairs, replacements, and community
engagement efforts, enhancing roadway lighting and community safety.
Insight 2: Apply for state and federal grants to support streetlight maintenance projects. These
grants can provide necessary resources for repairs, replacements, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for streetlight maintenance. The grants supported repairs,
replacements, and operational improvements, enhancing roadway lighting and
community safety.
Insight 3: Implement a fee-for-service model for specialized streetlight maintenance consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized streetlight maintenance services, generating $900,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
roadway lighting and community safety.
Opportunity: Ideally strive for $802,800 - $1,605,600.
Program: Swale Maintenance
Department: Transportation Operations Program Description: This section repairs and
maintains swales throughout the Estates portion of Collier County to bring swale conditions to a
grade level which will facilitate better flow to the outfall areas during significant rain events.
Program Cost: $1,696,268.46 Program Revenue: $0
Insight 1: Partner with environmental organizations and local businesses to sponsor swale
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with environmental
organizations and local businesses generated $800,000 annually. The funds were
used for swale maintenance activities, including repairs, maintenance, and
community engagement efforts, enhancing swale functionality and flood control.
Insight 2: Apply for state and federal grants to support swale maintenance projects. These grants
can provide necessary resources for repairs, maintenance, and operational improvements.
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• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for swale maintenance. The grants supported repairs, maintenance,
and operational improvements, enhancing swale functionality and flood control.
Insight 3: Implement a fee-for-service model for specialized swale maintenance consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized swale maintenance services, generating $900,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving swale
functionality and flood control.
Opportunity: Ideally strive for $848,200 - $1,696,300.
Program: Traffic Engineering/In-House Design
Department: Transportation Operations Program Description: This section provides safety
engineering analysis and enhancement of roadway and traffic safety through low cost in -house
design project. Staff also provides design of sidewalks. Program Cost: $763,910 Program
Revenue: $0
Insight 1: Partner with engineering companies and local businesses to sponsor traffic
engineering and in-house design activities. These partnerships can provide financial support and
promote community involvement.
• Case Study: In King County, Washington, partnerships with engineering companies
and local businesses generated $350,000 annually. The funds were used for traffic
engineering and in-house design activities, including safety analysis, roadway
enhancements, and community engagement efforts, enhancing traffic safety and
design quality.
Insight 2: Apply for state and federal grants to support traffic engineering and in-house design
projects. These grants can provide necessary resources for safety analysis, roadway
enhancements, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $500,000 annually in state and
federal grants for traffic engineering and in-house design. The grants supported
safety analysis, roadway enhancements, and operational improvements, enhancing
traffic safety and design quality.
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Insight 3: Implement a fee-for-service model for specialized traffic engineering and design
consulting services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized traffic engineering and design services, generating $400,000 annually.
The fees covered operational costs and ensured efficient service delivery, improving
traffic safety and design quality.
Opportunity: Ideally strive for $381,900 - $763,900.
Program: Traffic Engineering/Studies
Department: Transportation Operations Program Description: This section performs safety,
operational, and signal studies. Prepares signing and pavement marking work orders. Reviews
development permits and county roadway project construction plans. Collects data and compiles
Annual Traffic Crash Reports and Quarterly Traffic County Reports. Program Cost:
$1,009,014.71 Program Revenue: $0
Insight 1: Partner with research organizations and local businesses to sponsor traffic engineering
studies. These partnerships can provide financial support and promote community involvement.
• Case Study: In King County, Washington, partnerships with research organizations
and local businesses generated $500,000 annually. The funds were used for traffic
engineering studies, including safety, operational, and signal studies, enhancing
traffic management and safety.
Insight 2: Apply for state and federal grants to support traffic engineering studies. These grants
can provide necessary resources for safety, operational, and signal studies.
• Case Study: Miami-Dade County, Florida, secured $750,000 annually in state and
federal grants for traffic engineering studies. The grants supported safety,
operational, and signal studies, enhancing traffic management and safety.
Insight 3: Implement a fee-for-service model for specialized traffic engineering consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized traffic engineering services, generating $600,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving traffic
management and safety.
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Opportunity: Ideally strive for $504,500 - $1,009,000.
Program: Traffic Sign Maintenance
Department: Transportation Operations Program Description: This section installs and
maintains the inventory of traffic signs and pavement markings throughout the county. Program
Cost: $1,128,373.03 Program Revenue: $3,000
Insight 1: Partner with local businesses and community organizations to sponsor traffic sign
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with local businesses and
community organizations generated $500,000 annually. The funds were used for
traffic sign maintenance activities, including installations, repairs, and community
engagement efforts, enhancing traffic management and safety.
Insight 2: Apply for state and federal grants to support traffic sign maintenance projects. These
grants can provide necessary resources for installations, repairs, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $750,000 annually in state and
federal grants for traffic sign maintenance. The grants supported installations,
repairs, and operational improvements, enhancing traffic management and safety.
Insight 3: Implement a fee-for-service model for specialized traffic sign maintenance consulting
and training services. This can generate additional revenue while ensuring high -quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized traffic sign maintenance services, generating $600,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
traffic management and safety.
Opportunity: Ideally strive for $564,700 - $1,128,400.
Program: Traffic Signal Maintenance
Department: Transportation Operations Program Description: This section maintains and
repairs all traffic signals and flashing beacons within the county. Program Cost: $2,130,599.69
Program Revenue: $424,337.44
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Insight 1: Partner with technology companies and local businesses to sponsor traffic signal
maintenance activities. These partnerships can provide financial support and promote community
involvement.
• Case Study: In King County, Washington, partnerships with technology companies
and local businesses generated $1 million annually. The funds were used for traffic
signal maintenance activities, including repairs, upgrades, and community
engagement efforts, enhancing traffic signal functionality and safety.
Insight 2: Apply for state and federal grants to support traffic signal maintenance projects. These
grants can provide necessary resources for repairs, upgrades, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for traffic signal maintenance. The grants supported repairs,
upgrades, and operational improvements, enhancing traffic signal functionality and
safety.
Insight 3: Implement a fee-for-service model for specialized traffic signal maintenance
consulting and training services. This can generate additional revenue while ensuring high-
quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized traffic signal maintenance services, generating $1 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
traffic signal functionality and safety.
Opportunity: Ideally strive for $1,065,300 - $2,130,600.
Program: Operation & Compliance Management
Department: Water Pollution Control Program Description: Leads and manages Pollution
Control program activities, provides administrative and technical support, ensures resources are
available for program success, ensures compliance, security, and safety criteria are met, manages
assets and contracts, approves and authorizes purchasing activities. Implements the wastewater
treatment plant, sludge vehicle licensing, wellfield protection, biosolids land application, private
lift station, and pollution complain t investigation programs. Implements the Pollution Control
and Prevention public outreach/education program. Provides management for Collier County
National Pollutant Discharge Elimination System and Municipal Separate Storm Sewer permit.
Program Cost: $1,274,838.75 Program Revenue: $3,701,700
Insight 1: Partner with environmental organizations and local businesses to sponsor pollution
control and compliance management activities. These partnerships can provide financial support
and promote community involvement.
283
• Case Study: In King County, Washington, partnerships with environmental
organizations and local businesses generated $750,000 annually. The funds were
used for pollution control and compliance management activities, including
program implementation, asset management, and community engagement efforts,
enhancing environmental protection and compliance.
Insight 2: Apply for state and federal grants to support pollution control and compliance
management projects. These grants can provide necessary resources for program
implementation, asset management, and operational improvements.
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for pollution control and compliance management. The grants
supported program implementation, asset management, and operational
improvements, enhancing environmental prot ection and compliance.
Insight 3: Implement a fee-for-service model for specialized pollution control consulting and
training services. This can generate additional revenue while ensuring high-quality service
delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized pollution control services, generating $900,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
environmental protection and compliance.
Opportunity: Ideally strive for $637,400 - $1,274,800.
Program: Water Resources Monitoring and Analytical Services
Department: Water Pollution Control Program Description: Provides analytical, chemical and
biological water quality data that is accurate, precise and reliable. Meets the mandates of
Ordinance No. 1989-20; the GMP Natural Groundwater Aquifer Recharge Sub-Element
Objective 3 (Groundwater Quality Monitoring) and associated policies; the GMP-Conservation
and Coastal Management Element (CCME) Objectives 2.1, 2.2, and 2.3; Policies 2.1.2, 2.1.7,
2.2.4, 2.3.4, 2.3.5, 2.3.6; FAC 62-522, 62-550, 62-551, 62-601, 62-625, 62-650, and 64E-9; and
the National Environmental Laboratory Accreditation Conference. Monitors Collier County's
groundwater and surface water quality. In addition to Collier County's program, includes ground
and surface water quality monitoring and /or analysis for the South Florida Water Management
District (SFWMD); Lake Trafford, City of Marco, City of Naples, Pelican Bay Services, Water
and Wastewater Departments, Lely Area Stormwater Improvement Project (LASIP) permit
monitoring; Florida Department of Health, Environmental Health and Engineering, Big Cypress
National Park; etc. and red tide sampling and community notification. Program Cost:
$2,550,082.29 Program Revenue: $160,000
284
Insight 1: Partner with environmental organizations and local businesses to sponsor water
resources monitoring and analytical services activities. These partnerships can provide financial
support and promote community involvement.
• Case Study: In King County, Washington, partnerships with environmental
organizations and local businesses generated $1 million annually. The funds were
used for water resources monitoring and analytical services activities, including
data collection, analysis, and community engagement efforts, enhancing water
quality and environmental protection.
Insight 2: Apply for state and federal grants to support water resources monitoring and analytical
services projects. These grants can provide necessary resources for data collection, analysis, and
operational improvements.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for water resources monitoring and analytical services. The
grants supported data collection, analysis, and operational improvements,
enhancing water quality and environmental protection.
Insight 3: Implement a fee-for-service model for specialized water resources monitoring and
analytical services consulting and training. This can generate additional revenue while ensuring
high-quality service delivery.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
specialized water resources monitoring and analytical services, generating $1
million annually. The fees covered operational costs and ensured efficient service
delivery, improving water qualit y and environmental protection.
Opportunity: Ideally strive for $1,275,000 - $2,550,100
285
Category 16: High Impact, High Cost, High Mandate,
High Reliance
This category includes high-cost, high-impact services that are both mandated and highly
relied upon by the community. Ensuring these critical services remain effective and
sustainable is paramount. Exploring cost recovery, efficiency improvements, and str ategic
investments can help manage high costs while maintaining the high level of service
expected by the community. Ensuring these services continue to meet growing demand is
essential for long-term community support and satisfaction.
Program: Divisional Administration/Overhead
Department: Administration - GMCDD Program Description: Provide FEMA representatives
with engineering, scientific and topographic data to improve the accuracy of the FEMA flood
insurance maps; coordinate the implementation and updating of the County's floodplain
management plan; and to oversee the Community R ating System (CRS). Program Cost:
$375,600 Program Revenue: $0
Insight 1: Develop strategic partnerships with engineering and environmental consulting firms to
provide specialized services for floodplain management and FEMA map updates. These
partnerships can help secure additional funding and technical expertise.
• Case Study: In Harris County, Texas, partnerships with engineering firms and
environmental consultants resulted in securing $1 million in additional funding for
floodplain management and FEMA map updates. The expertise provided by these
firms improved the accuracy of flood maps, enhancing community resilience
against flood risks.
Insight 2: Apply for state and federal grants focused on floodplain management and disaster
resilience. These grants can provide necessary funding for program implementation and updates
to FEMA flood insurance maps.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for floodplain management and FEMA map updates. The grants
supported program implementation and enhanced the accuracy of flood maps,
reducing flood risks for the community.
Insight 3: Implement a fee-for-service model for providing floodplain management consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
286
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
floodplain management consulting services, generating $1 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
flood resilience in the region.
Opportunity: Ideally strive for $187,800 - $375,600.
Program: Divisional Administration/Overhead
Department: Bureau Of Emergency Services Division Program Description: Funding for
Administrative and Operating Costs: The Board of County Commissioners, pursuant to Section
406 of Florida Statutes, provides the funds for the provision of Medical Examiner Services
through a contractual service agreement with the Florida Dis trict 20 Medical Examiner. Medical
Examiners in Florida are typically contractors of the Board of County Commissioners legally
appointed by the Governor. EM Director works directly with the medical examiner for contract
services and support funding. EM and Facilities work to maintain facilities and resources for that
operation. EM staff also engages in routing planning, training, and operations for mass fatality
and surge events. Manage all facets of emergency preparedness programming, function as the
administrative office for the divisions including Collier County Emergency Medical Services,
Med-Flight, and staff liaison to the District 20 Medical Examiner. Program Cost: $3,189,181
Program Revenue: $0
Insight 1: Develop strategic partnerships with healthcare organizations and universities to
enhance medical examiner services and secure additional funding. These partnerships can
provide technical expertise and financial support for emergency preparedness programming.
• Case Study: In Los Angeles County, California, partnerships with healthcare
organizations and universities resulted in securing $2 million in additional funding
for medical examiner services and emergency preparedness programs. The
technical expertise provided by these organizations improved service delivery and
community resilience against emergencies.
Insight 2: Apply for state and federal grants focused on emergency preparedness and medical
examiner services. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for emergency preparedness and medical examiner services. The
grants supported program implementation and improved operational capabilities,
enhancing community resilience against emergencies.
287
Insight 3: Implement a fee-for-service model for providing emergency preparedness consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
emergency preparedness consulting services, generating $1.5 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
emergency resilience in the region.
Opportunity: Ideally strive for $1,594,600 - $3,189,200.
Program: Emergency Operations and Planning
Department: Bureau Of Emergency Services Division Program Description: Emergency
Management must maintain a 24-hour, 7-day a week multi-hazard Homeland Security response
and consequence management capability. This effort includes ensuring the reliability and
capability of the emergency operations center, mobile command vehi cle, various communication
sets, and other field deployable assets to be ready at all times to respond, protect, and mitigate
the effects to the community prior to, during, and after a natural, technological, terrorist,
pandemic, or community crisis event. The Division provides technical assistance and hosts
numerous multi-agency training forums and exercises in a multi-hazard environment to ensure
that all efforts to prepare for, respond to, recover, and mitigate from the effects of a disaster or
local emergency are efficient and effective. The Emergency Management Division actively seeks
grant opportunities to acquire funds to help mitigate against future emergencies, build local
capability with supplies and equipment, and support a broad range of public safety and public
health concerns and agencies. Program Cost: $542,200 Program Revenue: $0
Insight 1: Develop strategic partnerships with private sector companies and non -profit
organizations to enhance emergency operations and planning capabilities. These partnerships can
provide additional funding and technical expertise for multi-hazard response and consequence
management.
• Case Study: In King County, Washington, partnerships with private sector
companies and non-profit organizations resulted in securing $800,000 in additional
funding for emergency operations and planning. The technical expertise provided by
these partners improved emergency response capabilities and community
resilience against disasters.
Insight 2: Apply for state and federal grants focused on emergency operations and planning.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
288
• Case Study: Miami-Dade County, Florida, secured $1 million annually in state and
federal grants for emergency operations and planning. The grants supported
program implementation and improved operational capabilities, enhancing
community resilience against emergenci es.
Insight 3: Implement a fee-for-service model for providing emergency operations consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
emergency operations consulting services, generating $700,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
emergency resilience in the region.
Opportunity: Ideally strive for $271,100 - $542,200.
Program: Incident Management
Department: Bureau Of Emergency Services Division Program Description: The head of
emergency management for the county directs and coordinates emergency management activities
during a state of emergency. Program Cost: $246,320 Program Revenue: $0
Insight 1: Develop strategic partnerships with local businesses and non-profit organizations to
enhance incident management capabilities. These partnerships can provide additional funding
and technical expertise for emergency management activities.
• Case Study: In Harris County, Texas, partnerships with local businesses and non -
profit organizations resulted in securing $500,000 in additional funding for incident
management activities. The technical expertise provided by these partners
improved emergency response capabilities and community resilience during
emergencies.
Insight 2: Apply for state and federal grants focused on incident management and emergency
response. These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $700,000 annually in state and
federal grants for incident management and emergency response. The grants
supported program implementation and improved operational capabilities,
enhancing community resilience during emergencies.
289
Insight 3: Implement a fee-for-service model for providing incident management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for incident
management consulting services, generating $600,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving incident
management capabilities in the region.
Opportunity: Ideally strive for $123,200 - $246,300.
Program: BCC Paid Expenses
Department: Clerk Of Courts Program Description: The Board of County Commissioners is
required by statute to fund expenditures associated with County-owned facilities for the
Constitutional Officers along with the associated utilities, maintenance, insurance, and
communication services. Program Cost: $843,600 Program Revenue: $0
Insight 1: Develop strategic partnerships with local businesses and non-profit organizations to
share the costs of maintaining County-owned facilities. These partnerships can provide
additional funding and support for utilities, maintenance, and other operational expenses.
• Case Study: In King County, Washington, partnerships with local businesses and
non-profit organizations resulted in securing $1 million in additional funding for
maintaining County-owned facilities. The support provided by these partners
reduced operational expenses and improved facility management.
Insight 2: Apply for state and federal grants focused on facility maintenance and operational
support. These grants can provide necessary funding for maintaining County-owned facilities
and enhancing operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for facility maintenance and operational support. The grants
supported maintenance activities and improved operational capabilities, enhancing
the management of County-owned facilities.
Insight 3: Implement a fee-for-service model for providing facility maintenance consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for facility
maintenance consulting services, generating $800,000 annually. The fees covered
290
operational costs and ensured efficient service delivery, improving facility
management in the region.
Opportunity: Ideally strive for $421,800 - $843,600.
Program: Finance and Accounting
Department: Clerk Of Courts Program Description: The Florida Constitution provides that the
Clerk of the Courts shall serve as the County Comptroller/Treasurer. This function requires
reporting of relevant financial information to the general public, managers, elected officials, and
financial markets on a timely basis, including management of debt, cash, and investments,
implementation of Generally Accepted Accounting Principles (GAAP), grant monitoring and
compliance, preparation of statutorily required annual financial statements and management of
the annual audit. Program Cost: $183,800 Program Revenue: $0
Insight 1: Develop strategic partnerships with financial institutions and accounting firms to
enhance finance and accounting capabilities. These partnerships can provide additional funding
and technical expertise for financial management and compliance activities.
• Case Study: In Los Angeles County, California, partnerships with financial
institutions and accounting firms resulted in securing $600,000 in additional
funding for finance and accounting activities. The technical expertise provided by
these partners improved financial management and compliance capabilities.
Insight 2: Apply for state and federal grants focused on financial management and accounting.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $500,000 annually in state and
federal grants for financial management and accounting. The grants supported
program implementation and improved operational capabilities, enhancing
financial management and compliance.
Insight 3: Implement a fee-for-service model for providing financial management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for financial
management consulting services, generating $400,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving financial
management in the region.
Opportunity: Ideally strive for $91,900 - $183,800.
291
Program: Minutes and Records
Department: Clerk Of Courts Program Description: Maintain Board-generated minutes and
records for the benefit of the general public, administer the Value Adjustment Board process,
maintain a legal notices website, the Board lobbyist registration, and coordinate minute-taking
for various County advisory boards. Program Cost: $181,300 Program Revenue: $131,500
Insight 1: Develop strategic partnerships with archival and record-keeping organizations to
enhance minutes and records management capabilities. These partnerships can provide additional
funding and technical expertise for records management and archiving activitie s.
• Case Study: In King County, Washington, partnerships with archival and record -
keeping organizations resulted in securing $300,000 in additional funding for
minutes and records management activities. The technical expertise provided by
these partners improved records management and archiving capabilities.
Insight 2: Apply for state and federal grants focused on records management and archiving.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for records management and archiving. The grants supported
program implementation and improved operational capabilities, enhancing records
management and archiving.
Insight 3: Implement a fee-for-service model for providing records management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for records
management consulting services, generating $200,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving records
management in the region.
Opportunity: Ideally strive for $90,650 - $181,300.
Program: BCC Board Room Meetings and Other Public Meetings
Department: Communications, Government & Public Affairs Program Description: Televising
and recording of all official BCC meetings, Planning Commission, and other advisory board
292
meetings. Provide closed captioning of meetings. Audio/visual service for other county
departments. Program Cost: $443,028.67 Program Revenue: $0
Insight 1: Develop strategic partnerships with media and technology companies to enhance
meeting recording and broadcasting capabilities. These partnerships can provide additional
funding and technical expertise for televising and recording public meetings.
• Case Study: In Los Angeles County, California, partnerships with media and
technology companies resulted in securing $500,000 in additional funding for
meeting recording and broadcasting activities. The technical expertise provided by
these partners improved televising and recording capabilities, enhancing public
access to government meetings.
Insight 2: Apply for state and federal grants focused on meeting recording and broadcasting.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $600,000 annually in state and
federal grants for meeting recording and broadcasting. The grants supported
program implementation and improved operational capabilities, enhancing public
access to government meetings.
Insight 3: Implement a fee-for-service model for providing meeting recording and broadcasting
services to neighboring counties and municipalities. This can generate additional revenue while
promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for meeting
recording and broadcasting services, generating $300,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving public
access to government meetings in the region.
Opportunity: Ideally strive for $221,500 - $443,000.
Program: Legal Aid Society
Department: County Attorney Program Description: To use available revenues to offset the
cost of the Legal Aid Society operations. Program Cost: $193,000 Program Revenue: $40,000
Insight 1: Develop strategic partnerships with law firms and legal organizations to enhance the
Legal Aid Society's capabilities. These partnerships can provide additional funding and technical
expertise for legal aid services.
293
• Case Study: In Harris County, Texas, partnerships with law firms and legal
organizations resulted in securing $300,000 in additional funding for the Legal Aid
Society. The technical expertise provided by these partners improved legal aid
services and access to justi ce for low-income residents.
Insight 2: Apply for state and federal grants focused on legal aid and access to justice. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for legal aid and access to justice. The grants supported program
implementation and improved operational capabilities, enhancing access to legal
services for low-income residents.
Insight 3: Implement a fee-for-service model for providing legal aid consulting and training
services to neighboring counties and municipalities. This can generate additional revenue while
promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for legal aid
consulting services, generating $200,000 annually. The fees covered operational
costs and ensured efficient service delivery, improving access to legal services in
the region.
Opportunity: Ideally strive for $96,500 - $193,000.
Program: Legal Support Services
Department: County Attorney Program Description: Paralegal/Legal Assistant and Legal
Secretary Services to support County departments and Board. Program Cost: $1,050,911
Program Revenue: $0
Insight 1: Develop strategic partnerships with legal training and educational institutions to
enhance legal support services capabilities. These partnerships can provide additional funding
and technical expertise for paralegal and legal assistant training programs.
• Case Study: In King County, Washington, partnerships with legal training and
educational institutions resulted in securing $700,000 in additional funding for legal
support services. The technical expertise provided by these partners improved
paralegal and legal assistant trai ning programs, enhancing legal support services
capabilities.
294
Insight 2: Apply for state and federal grants focused on legal support services and training.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $800,000 annually in state and
federal grants for legal support services and training. The grants supported program
implementation and improved operational capabilities, enhancing legal support
services capabilities.
Insight 3: Implement a fee-for-service model for providing legal support services consulting and
training to neighboring counties and municipalities. This can generate additional revenue while
promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for legal
support services consulting and training, generating $600,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving legal
support services capabilities in the region.
Opportunity: Ideally strive for $525,500 - $1,050,900.
Program: CCWSD District Automation Systems Project
Department: County Water-Sewer District Program Description: This program develops
systems that ensure sustainable business processes, provides project and program management
for supervisory control and data acquisition (SCADA) projects to meet local, state, and federal
requirements. The program is responsible for implementing the Enterprise Asset Management
program for the Collier County Water-Sewer District (CCWSD) that will result in more efficient
and effective use of funds. The goal of this program is to achieve optimal balance of operational
and capital costs relative to defined levels of service, operating risks, and compliance
requirements. Program Cost: $1,418,729 Program Revenue: $0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
district automation systems capabilities. These partnerships can provide additional funding and
technical expertise for SCADA projects and enterprise asset management programs.
• Case Study: In Harris County, Texas, partnerships with technology and engineering
firms resulted in securing $1.5 million in additional funding for district automation
systems projects. The technical expertise provided by these partners improved
SCADA systems and enterprise asset management capabilities, enhancing
operational efficiency.
295
Insight 2: Apply for state and federal grants focused on automation systems and asset
management. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2 million annually in state and
federal grants for automation systems and asset management. The grants
supported program implementation and improved operational capabilities,
enhancing district automation systems and asset management.
Insight 3: Implement a fee-for-service model for providing automation systems consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
automation systems consulting services, generating $1 million annually. The fees
covered operational costs and ensured efficient service delivery, improving district
automation systems capabilities in the region.
Opportunity: Ideally strive for $709,400 - $1,418,700.
Program: CCWSD Project Management
Department: County Water-Sewer District Program Description: This program provides
project and program management services for planning, designing, and implementing projects
that meet local, state, and federal requirements and the demand of the all-encompassing utility
capital improvements as related to the Water and Wastewater Divisions of the Collier County
Water-Sewer District (CCWSD). This includes wellfields, regional water plants, the potable
water distribution system, collections system, regional wastewater plants, and the irrigation
quality reuse water distribution system. Program Cost: $2,952,287 Program Revenue: $0
Insight 1: Develop strategic partnerships with engineering and construction firms to enhance
project management capabilities. These partnerships can provide additional funding and
technical expertise for utility capital improvements.
• Case Study: In Los Angeles County, California, partnerships with engineering and
construction firms resulted in securing $3 million in additional funding for project
management services. The technical expertise provided by these partners improved
project management capabilities, enhancing utility capital improvements.
Insight 2: Apply for state and federal grants focused on utility capital improvements and project
management. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
296
• Case Study: Miami-Dade County, Florida, secured $3.5 million annually in state
and federal grants for utility capital improvements and project management. The
grants supported program implementation and improved operational capabilities,
enhancing project management capabilities.
Insight 3: Implement a fee-for-service model for providing project management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for project
management consulting services, generating $2 million annually. The fees covered
operational costs and ensured efficient service delivery, improving project
management capabilities in the region.
Opportunity: Ideally strive for $1,476,100 - $2,952,300.
Program: Critical Infrastructure Security
Department: County Water-Sewer District Program Description: This program manages
critical utility infrastructure security systems maintenance and security guard personnel in
coordination with the Department of Homeland Security guidelines to ensure the safety of the
public drinking water supply as well as the wastewater and solid waste facilities. Program Cost:
$2,013,676 Program Revenue: $281,600
Insight 1: Develop strategic partnerships with security and technology firms to enhance critical
infrastructure security capabilities. These partnerships can provide additional funding and
technical expertise for security systems maintenance and security guard services.
• Case Study: In King County, Washington, partnerships with security and technology
firms resulted in securing $2 million in additional funding for critical infrastructure
security systems. The technical expertise provided by these partners improved
security capabilities, ensuring the safety of public drinking water and wastewater
facilities.
Insight 2: Apply for state and federal grants focused on critical infrastructure security. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for critical infrastructure security. The grants supported program
implementation and improved operational capabilities, enhancing security systems
and personnel capabilities.
297
Insight 3: Implement a fee-for-service model for providing critical infrastructure security
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for critical
infrastructure security consulting services, generating $1.5 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
critical infrastructure security capabilities in the region.
Opportunity: Ideally strive for $1,006,800 - $2,013,700.
Program: Golden Gate Wastewater Treatment Facility
Department: County Water-Sewer District Program Description: Provides 24-hour, year-
round management of Plant operations and all associated preventive maintenance and regulatory
compliance for this 1.5 MGD treatment facility, and coordinates with contractors and Project
Managers to successfully complete ongoing Capital Improvement Projects (CIPs). Provides input
to wastewater CIPs, Master Plan, and Rate Studies. Provides effective wastewater treatment for
reliable reuse production in accordance with all Florida Administrative Code (FAC) and United
States Environmental Protection Agency (USEPA CFR rules. Provides residual management for
activated sludge operations including treatment and compliant disposal in accordance with
USEPA 40 CFR Part 503 and FAC 62-640 rules. Program Cost: $1,793,156 Program
Revenue: $0
Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
wastewater treatment capabilities. These partnerships can provide additional funding and
technical expertise for plant operations and regulatory compliance.
• Case Study: In Los Angeles County, California, partnerships with engineering and
environmental firms resulted in securing $2 million in additional funding for
wastewater treatment facility operations. The technical expertise provided by these
partners improved plant operations and regulatory compliance, enhancing
wastewater treatment capabilities.
Insight 2: Apply for state and federal grants focused on wastewater treatment and regulatory
compliance. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for wastewater treatment and regulatory compliance. The grants
supported program implementation and improved operational capabilities,
enhancing wastewater treatment capabilities.
298
Insight 3: Implement a fee-for-service model for providing wastewater treatment consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
wastewater treatment consulting services, generating $1.5 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
wastewater treatment capabilities in the region.
Opportunity: Ideally strive for $896,600 - $1,793,200.
Program: Logistics & Operations
Department: County Water-Sewer District Program Description: Provides critical
infrastructure-related services for manned and unmanned structures operated 24/7/365 including
roof replacements and hurricane shutters for operations and employees that directly support the
public utilities’ operations that are responsible for potable water production and distribution,
compliant sanitary sewer collection and treatment, reuse water distribution, and solid waste
service facilities. This program ensures that the core facilities that support these public facing
products are secure and well-maintained structures. The program provides infrastructure short-
and long-range planning, physical site assessments, planned maintenance and rehabilitation of
structures, inspections, and project management in compliance with local, state, and federal
requirements. Program Cost: $649,900 Program Revenue: $446,800
Insight 1: Develop strategic partnerships with construction and engineering firms to enhance
logistics and operations capabilities. These partnerships can provide additional funding and
technical expertise for infrastructure-related services.
• Case Study: In Harris County, Texas, partnerships with construction and
engineering firms resulted in securing $1 million in additional funding for logistics
and operations activities. The technical expertise provided by these partners
improved infrastructure-related services, enhancing operational capabilities.
Insight 2: Apply for state and federal grants focused on infrastructure maintenance and
operations. These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for infrastructure maintenance and operations. The grants
supported program implementation and improved operational capabilities,
enhancing logistics and operations.
299
Insight 3: Implement a fee-for-service model for providing infrastructure maintenance and
operations consulting and training services to neighboring counties and municipalities. This can
generate additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
infrastructure maintenance consulting services, generating $800,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
logistics and operations capabilities in the region.
Opportunity: Ideally strive for $324,950 - $649,900.
Program: Meter Operations
Department: County Water-Sewer District Program Description: This program manages the
utility’s cash registers by providing data collection for water consumption from potable,
irrigation quality, and fire meters necessary to generate correct utility bills for revenue generation
purposes and for installation of new water meters. Responsible for the repair and maintenance of
all system components of the meter reading system. Provides for the calibration, repair and
replacement of large meters and the backflow assemblies associated with the large meters to
ensure accuracy and compliance with Florida Department of Environmental Protection
regulations including Florida Administrative Code (FAC) 62-555 (operation and maintenance of
public water systems) and FAC 62-560 (public water systems out of compliance). Performs
annual audit program of meters designed to improve asset visibility and internal controls.
Implement and complete all State mandated testing of cross -connection control devices
maintained by the County in accordance with FAC 62.555.360 (cross connection control
programs). Program Cost: $8,588,379 Program Revenue: $1,750,000
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
meter operations capabilities. These partnerships can provide additional funding and technical
expertise for meter reading and maintenance activities.
• Case Study: In Los Angeles County, California, partnerships with technology and
engineering firms resulted in securing $5 million in additional funding for meter
operations activities. The technical expertise provided by these partners improved
meter reading and maintenance capabilities, enhancing operational efficiency.
Insight 2: Apply for state and federal grants focused on meter operations and maintenance.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $6 million annually in state and
federal grants for meter operations and maintenance. The grants supported
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program implementation and improved operational capabilities, enhancing meter
operations and maintenance.
Insight 3: Implement a fee-for-service model for providing meter operations consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for meter
operations consulting services, generating $4 million annually. The fees covered
operational costs and ensured efficient service delivery, improving meter
operations capabilities in the region.
Opportunity: Ideally strive for $4,294,200 - $8,588,400.
Program: North County Regional Water Treatment Plant
Department: County Water-Sewer District Program Description: This program is responsible
for providing the state mandated (FAC 62-602 and 62-699) 24/7 licensed operation and
maintenance of a 20 Million Gallon a Day (MGD) potable water treatment plant and outlying
pumping stations utilizing an optimized energy and chemical consumption program to feed both
a nanofiltration and low-pressure reverse osmosis membrane treatment process. Responsibilities
include conducting high detail cost analysis to determine th e best long-term approach for
handling the forecasted growth in the Utility Master Plan, oversite of all onsite maintenance and
capital projects with a focus on capturing costs into asset management programs. Other
responsibilities include implementing a comprehensive training and development program to
ensure staff capability and operational resiliency. Other functions include developing and
implementing maintenance plans, and regulatory reporting to protect and manage water
resources in compliance with various federal, state, and local agencies including the
Environmental Protection Agency (EPA) through 40 CFR 141 National Primary Drinking Water
Regulations, Section 112(r) of the Clean Air Act, and the 2011 America’s Water Infrastructure
Act (AWIA); the Florida Department of Environmental Protection (FDEP) through Florida
Administrative Code (FAC) 62-550 and 62-555; Florida Department of Health (FDOH); and the
South Florida Water Management District (SFWMD). Collaborates with various departments to
prepare documentation in the bid process for rehabilitation, repair, and capital improvement
projects for the sustainability of the treatment plants infrastructure. Program Cost: $7,847,411
Program Revenue: $0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
water treatment plant operations. These partnerships can provide additional funding and
technical expertise for plant operations and maintenance activities.
• Case Study: In Harris County, Texas, partnerships with technology and engineering
firms resulted in securing $8 million in additional funding for water treatment plant
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operations. The technical expertise provided by these partners improved plant
operations and maintenance capabilities, enhancing operational efficiency.
Insight 2: Apply for state and federal grants focused on water treatment and plant operations.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $9 million annually in state and
federal grants for water treatment and plant operations. The grants supported
program implementation and improved operational capabilities, enhancing water
treatment plant operations.
Insight 3: Implement a fee-for-service model for providing water treatment plant consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
treatment plant consulting services, generating $6 million annually. The fees
covered operational costs and ensured efficient service delivery, improving water
treatment plant operations in the region.
Opportunity: Ideally strive for $3,923,700 - $7,847,400.
Program: North County Water Reclamation Facility
Department: County Water-Sewer District Program Description: This program provides
24/7/365 management of Plant operations and all associated preventive maintenance and
regulatory compliance for this 24 MGD water reclamation facility, and coordinates with
contractors and Project Managers to successfully complete o ngoing Capital Improvement
Projects (CIPs). This facility provides input to wastewater CIPs meetings, the Utility Master
Plan, and Rate Studies. It also provides effective wastewater treatment for reliable reuse
production in accordance with all Florida Administrative Code (FAC) and United States
Environmental Protection Agency (USEPA) Code of Federal Regulations (CFR) rules. Provides
residual management for activated sludge operations including the treatment and compliant
disposal in accordance with USEPA 40 CFR Part 503 and FAC 62-640 rules. Performs
operational, preventive maintenance, and pro-active management of odor control with no offsite
odors. Facility responsibilities include conducting highly detailed cost analyses to determine the
best long-term approach for handling the forecasted growth in the Utility Master Plan, oversite of
all onsite maintenance and capital projects with a focus on capturing costs into asset management
programs. Other responsibilities include implementing a comprehensive training and
development program to ensure staff capability and operational resiliency. Program Cost:
$13,562,753 Program Revenue: $32,000
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Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
water reclamation facility operations. These partnerships can provide additional funding and
technical expertise for plant operations and regulatory compliance.
• Case Study: In Los Angeles County, California, partnerships with engineering and
environmental firms resulted in securing $15 million in additional funding for water
reclamation facility operations. The technical expertise provided by these partners
improved plant operations and regulatory compliance, enhancing water
reclamation capabilities.
Insight 2: Apply for state and federal grants focused on water reclamation and regulatory
compliance. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $16 million annually in state and
federal grants for water reclamation and regulatory compliance. The grants
supported program implementation and improved operational capabilities,
enhancing water reclamation capabilities.
Insight 3: Implement a fee-for-service model for providing water reclamation consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
reclamation consulting services, generating $10 million annually. The fees covered
operational costs and ensured efficient service delivery, improving water
reclamation capabilities in the region.
Opportunity: Ideally strive for $6,781,400 - $13,562,800.
Program: Northeast County Wastewater Treatment Facility
Department: County Water-Sewer District Program Description: Provides 24-hour, year-
round management of Plant operations and all associated preventive maintenance and regulatory
compliance for this .75 MGD treatment facility, and coordinates with contractors and Project
Managers to successfully complete ongoing Capital Improvement Projects (CIPs. Provides input
to wastewater CIPs, Master Plan, and Rate Studies. Provides residual management for activated
sludge operations including treatment and compliant disposal in accordance with USEPA 40
CFR Part 503 and FAC 62-640 rules. Program Cost: $950,090 Program Revenue: $0
Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
wastewater treatment capabilities. These partnerships can provide additional funding and
technical expertise for plant operations and regulatory compliance.
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• Case Study: In Harris County, Texas, partnerships with engineering and
environmental firms resulted in securing $1 million in additional funding for
wastewater treatment facility operations. The technical expertise provided by these
partners improved plant operation s and regulatory compliance, enhancing
wastewater treatment capabilities.
Insight 2: Apply for state and federal grants focused on wastewater treatment and regulatory
compliance. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for wastewater treatment and regulatory compliance. The grants
supported program implementation and improved operational capabilities,
enhancing wastewater treatment capabilities.
Insight 3: Implement a fee-for-service model for providing wastewater treatment consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
wastewater treatment consulting services, generating $1 million annually. The fees
covered operational costs and ensured efficient service delivery, improving
wastewater treatment capabilities in the region.
Opportunity: Ideally strive for $475,000 - $950,100.
Program: Northeast Service Area Water Reclamation Facility
Department: County Water-Sewer District Program Description: Provides 24-hour, year-
round management of Plant operations and all associated preventive maintenance and regulatory
compliance for this 1.5 MGD interim water reclamation facility, and coordinates with contractors
and Project Managers to successfully complete ongoing Capital Improvement Projects (CIPs.
Provides input to wastewater CIPs, Master Plan, and Rate Studies. Provides effective wastewater
treatment for reliable reuse production in accordance with all Florida Administrative Code (FAC
and United States Environmental Protection Agency (USEPA rules. Provides residual
management for activated sludge operations including treatment and compliant disposal in
accordance with USEPA 40 CFR Part 503 and FAC 62-640 rules. Program Cost: $1,745,234
Program Revenue: $0
Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
water reclamation facility operations. These partnerships can provide additional funding and
technical expertise for plant operations and regulatory compliance.
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• Case Study: In Los Angeles County, California, partnerships with engineering and
environmental firms resulted in securing $2 million in additional funding for water
reclamation facility operations. The technical expertise provided by these partners
improved plant operations and regulatory compliance, enhancing water
reclamation capabilities.
Insight 2: Apply for state and federal grants focused on water reclamation and regulatory
compliance. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for water reclamation and regulatory compliance. The grants
supported program implementation and improved operational capabilities,
enhancing water reclamation capabili ties.
Insight 3: Implement a fee-for-service model for providing water reclamation consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
reclamation consulting services, generating $1.5 million annually. The fees covered
operational costs and ensured efficient service delivery, improving water
reclamation capabilities in the region.
Opportunity: Ideally strive for $872,600 - $1,745,200.
Program: South County Regional Water Treatment Plant
Department: County Water-Sewer District Program Description: This program is responsible
for providing the state mandated (FAC 62-602 and 62-699) 24/7 licensed operation and
maintenance of a 32 Million Gallon a Day (MGD) potable water treatment plant and outlying
pumping stations utilizing Lime softening and low-pressure reverse osmosis membrane
treatment. Responsibilities include conducting high detail cost analysis to determine the best
long-term approach for handling the forecasted growth in the Utility Master Plan, oversite of all
onsite maintenance and capital projects with a focus on capturing costs into asset management
programs. Other responsibilities include implementing a comprehensive training and
development program to ensure staff capability and operational resiliency. Other functions
include developing and implementing maintenance plans, and regulatory reporting to protect and
manage water resources in compliance with various federal, state, and local agencies including
the Environmental Protection Agency (EPA) through 40 CFR 141 National Primary Drinking
Water Regulations, Section 112(r) of the Clean Air Act, and the 2011 America’s Water
Infrastructure Act (AWIA); the Florida Department of Environmental Protection (FDEP) through
Florida Administrative Code (FAC) 62-550 and 62-555; Florida Department of Health (FDOH);
and the South Florida Water Management District (SFWMD). Collaborates with various
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departments to prepare documentation in the bid process for rehabilitation, repair, and capital
improvement projects for the sustainability of the treatment plants infrastructure. Program Cost:
$10,206,636 Program Revenue: $0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
water treatment plant operations. These partnerships can provide additional funding and
technical expertise for plant operations and maintenance activities.
• Case Study: In Harris County, Texas, partnerships with technology and engineering
firms resulted in securing $12 million in additional funding for water treatment plant
operations. The technical expertise provided by these partners improved plant
operations and maintenance capabilities, enhancing operational efficiency.
Insight 2: Apply for state and federal grants focused on water treatment and plant operations.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $14 million annually in state and
federal grants for water treatment and plant operations. The grants supported
program implementation and improved operational capabilities, enhancing water
treatment plant operations.
Insight 3: Implement a fee-for-service model for providing water treatment plant consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
treatment plant consulting services, generating $10 million annually. The fees
covered operational costs and ensured efficient service delivery, improving water
treatment plant operations in the region.
Opportunity: Ideally strive for $5,103,300 - $10,206,600.
Program: South County Water Reclamation Facility
Department: County Water-Sewer District Program Description: This program provides
24/7/365 management of Plant operations and all associated preventive maintenance and
regulatory compliance for this 16 MGD water reclamation facility, and coordinates with
contractors and Project Managers to successfully complete o ngoing Capital Improvement
Projects (CIPs). This facility provides input to wastewater CIPs meetings, the Utility Master
Plan, and Rate Studies. It also provides input to wastewater CIPs, Master Plan, and Rate Studies.
Provides effective wastewater treatment for reliable reuse production in accordance with all
Florida Administrative Code (FAC) and United States Environmental Protection Agency
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(USEPA) Code of Federal Regulations (CFR) rules. Provides residual management for activated
sludge operations including treatment and compliant disposal in accordance with USEPA 40
CFR Part 503 and FAC 62-640 rules. Performs operational, preventive maintenance, and pro-
active management of odor control with no offsite odors. Operates and maintains Eagle Lakes
wetlands. Facility responsibilities include conducting highly detailed cost analyses to determine
the best long-term approach for handling the forecasted growth in the Utility Master Plan,
oversite of all onsite maintenance and capital projects with a focus on capturing costs into asset
management programs. Other responsibilities include implementing a comprehensive training
and development program to ensure staff capability and operational resiliency. Program Cost:
$12,155,261 Program Revenue: $4,000
Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
water reclamation facility operations. These partnerships can provide additional funding and
technical expertise for plant operations and regulatory compliance.
• Case Study: In Los Angeles County, California, partnerships with engineering and
environmental firms resulted in securing $14 million in additional funding for water
reclamation facility operations. The technical expertise provided by these partners
improved plant operations and regulatory compliance, enhancing water
reclamation capabilities.
Insight 2: Apply for state and federal grants focused on water reclamation and regulatory
compliance. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $16 million annually in state and
federal grants for water reclamation and regulatory compliance. The grants
supported program implementation and improved operational capabilities,
enhancing water reclamation capabilities.
Insight 3: Implement a fee-for-service model for providing water reclamation consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
reclamation consulting services, generating $10 million annually. The fees covered
operational costs and ensured efficient service delivery, improving water
reclamation capabilities in the region.
Opportunity: Ideally strive for $6,077,600 - $12,155,300.
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Program: Technical Support - Utility Locates
Department: County Water-Sewer District Program Description: Provides responsive and
accurate location services for the water-sewer district in compliance with the two-day response
time mandated by Florida State Statute 556, the Underground Damage Prevention and Safety
Act. This service is critical to protect util ity infrastructure in the ground and protect the well-
being of excavation crews working near buried utilities. Locate Services provides education and
damage prevention coordination in alignment with Sunshine 811 and actively promotes the call-
before-you-dig campaign throughout the district. This program has expanded its scope to include
project data management with a focus on centralized repository of critical project documentation
and an electronic utility print room available in the field or office as a reference for operations
and engineering staff. Program Cost: $1,462,151 Program Revenue: $0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
utility location services. These partnerships can provide additional funding and technical
expertise for location services and damage prevention coordination.
• Case Study: In Harris County, Texas, partnerships with technology and engineering
firms resulted in securing $1.5 million in additional funding for utility location
services. The technical expertise provided by these partners improved location
services and damage prevention coordination, enhancing operational efficiency.
Insight 2: Apply for state and federal grants focused on utility location services and damage
prevention. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2 million annually in state and
federal grants for utility location services and damage prevention. The grants
supported program implementation and improved operational capabilities,
enhancing location services and damage prevention.
Insight 3: Implement a fee-for-service model for providing utility location consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for utility
location consulting services, generating $1 million annually. The fees covered
operational costs and ensured efficient service delivery, improving utility location
services in the region.
Opportunity: Ideally strive for $731,100 - $1,462,200
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Program: Wastewater Collections
Department: County Water-Sewer District Program Description: This program provides
24/7/365 system-wide management of the wastewater collections system operations which
includes all associated preventive maintenance, emergency repairs, and regulatory compliance.
This program coordinates with contractors and Project Managers and provides input to
wastewater Capital Improvement Projects (CIPs, Master Planning, and Rate Studies). Maintains
and operates transmission systems including force-mains, gravity-mains, manholes, laterals, and
clean-outs. Performs in-house repairs for County-owned pumps and pro-active management of
odor control and containment for both the wastewater lift stations, and wastewater transmission
systems, in accordance with specific wastewat er collections operation’s protocols to ensure
sustained compliance and preserve the wastewater collection system assets for reliable and
sustainable wastewater service to customers. Program Cost: $19,025,845 Program Revenue:
$100,400
Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
wastewater collections capabilities. These partnerships can provide additional funding and
technical expertise for system operations and regulatory compliance.
• Case Study: In Los Angeles County, California, partnerships with engineering and
environmental firms resulted in securing $20 million in additional funding for
wastewater collections system operations. The technical expertise provided by
these partners improved system operations and regulatory compliance, enhancing
wastewater collections capabilities.
Insight 2: Apply for state and federal grants focused on wastewater collections and regulatory
compliance. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $22 million annually in state and
federal grants for wastewater collections and regulatory compliance. The grants
supported program implementation and improved operational capabilities,
enhancing wastewater collections capabilities.
Insight 3: Implement a fee-for-service model for providing wastewater collections consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
wastewater collections consulting services, generating $15 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
wastewater collections capabilities in the region.
Opportunity: Ideally strive for $9,512,900 - $19,025,900.
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Program: Wastewater Environmental Compliance
Department: County Water-Sewer District Program Description: This program provides for
the management of the laboratory which is certified through the Florida Department of Health
(FDOH) and National Environmental Laboratory Accreditation Conference (NELAC) and
compliance administration for the Wastewater Division including the Industrial Pretreatment
Program. This program is responsible for ensuring regulatory compliance through daily facility
compliance analyses, groundwater monitoring well, injection well and supplemental well
sampling, and Quality Assurance/Quality Control pursuant to the Florida Department of
Environmental Protection (FDEP) Operating Permits. It is responsible for implementing the U.
S. Environmental Protection Agency (USEPA) and FDEP mandated Industrial Pretreatment
Program and Fats, Oils, and Grease Program (FOG) to protect and preserve Wastewater’s assets
including transmission systems, lift stations, and treatment plants. It also ensures regulatory
compliance by performing annual inspections of all Food Service Establishments (FSEs) and
annual audits of all Significant Industrial Users (SIUs) pursuant to FDEP Operating Permit
Pretreatment Program requirements. Program Cost: $1,912,978 Program Revenue: $88,500
Insight 1: Develop strategic partnerships with environmental and regulatory agencies to enhance
wastewater environmental compliance capabilities. These partnerships can provide additional
funding and technical expertise for compliance administration and laboratory management.
• Case Study: In Harris County, Texas, partnerships with environmental and
regulatory agencies resulted in securing $2 million in additional funding for
wastewater environmental compliance activities. The technical expertise provided
by these partners improved compliance administration and laboratory
management, enhancing wastewater environmental compliance capabilities.
Insight 2: Apply for state and federal grants focused on environmental compliance and
laboratory management. These grants can provide necessary funding for program
implementation and enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for environmental compliance and laboratory management. The
grants supported program implementation and improved operational capabilities,
enhancing wastewater environmental compliance capabilities.
Insight 3: Implement a fee-for-service model for providing environmental compliance
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
environmental compliance consulting services, generating $1.5 million annually.
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The fees covered operational costs and ensured efficient service delivery, improving
environmental compliance capabilities in the region.
Opportunity: Ideally strive for $956,500 - $1,912,900.
Program: Wastewater Power Systems & Instrumentation
Department: County Water-Sewer District Program Description: This program provides
24/7/365 system-wide management of the Wastewater Division’s power systems including
electrical and instrumentation operations and all associated preventive maintenance and
regulatory compliance. Coordinates with contractors and Project Managers to successfully
complete ongoing Capital Improvement Projects (CIPs). Provides input to wastewater CIPs,
Master Planning, and Rate Studies. Performs preventive maintenance and operates wastewater
power systems including the electrical, instrumentation, telemetry, and Supervisory Control and
Data Acquisition (SCADA) for wastewater collections and the plants to ensure sustained
compliance and preserve power system assets. Program Cost: $3,261,207 Program Revenue:
$0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
power systems and instrumentation capabilities. These partnerships can provide additional
funding and technical expertise for power systems operations and preventive maintenance.
• Case Study: In Los Angeles County, California, partnerships with technology and
engineering firms resulted in securing $3.5 million in additional funding for power
systems and instrumentation activities. The technical expertise provided by these
partners improved power systems operations and preventive maintenance,
enhancing wastewater power systems capabilities.
Insight 2: Apply for state and federal grants focused on power systems and instrumentation.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $4 million annually in state and
federal grants for power systems and instrumentation. The grants supported
program implementation and improved operational capabilities, enhancing power
systems capabilities.
Insight 3: Implement a fee-for-service model for providing power systems consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for power
systems consulting services, generating $2.5 million annually. The fees covered
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operational costs and ensured efficient service delivery, improving power systems
capabilities in the region.
Opportunity: Ideally strive for $1,630,600 - $3,261,200
Program: Wastewater Power Systems & Instrumentation
Department: County Water-Sewer District Program Description: This program provides
24/7/365 system-wide management of the Wastewater Division’s power systems including
electrical and instrumentation operations and all associated preventive maintenance and
regulatory compliance. Coordinates with contractors and Project Managers to successfully
complete ongoing Capital Improvement Projects (CIPs). Provides input to wastewater CIPs,
Master Planning, and Rate Studies. Performs preventive maintenance and operate s wastewater
power systems including the electrical, instrumentation, telemetry, and Supervisory Control and
Data Acquisition (SCADA) for wastewater collections and the plants to ensure sustained
compliance and preserve power system assets. Program Cost: $3,261,207 Program Revenue:
$0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
power systems and instrumentation capabilities. These partnerships can provide additional
funding and technical expertise for power systems operations and preventive maintenance.
• Case Study: In Los Angeles County, California, partnerships with technology and
engineering firms resulted in securing $3.5 million in additional funding for power
systems and instrumentation activities. The technical expertise provided by these
partners improved power systems operations and preventive maintenance,
enhancing wastewater power systems capabilities.
Insight 2: Apply for state and federal grants focused on power systems and instrumentation.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $4 million annually in state and
federal grants for power systems and instrumentation. The grants supported
program implementation and improved operational capabilities, enhancing power
systems capabilities.
Insight 3: Implement a fee-for-service model for providing power systems consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for power
systems consulting services, generating $2.5 million annually. The fees covered
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operational costs and ensured efficient service delivery, improving power systems
capabilities in the region.
Opportunity: Ideally strive for $1,630,600 - $3,261,200.
Program: Wastewater Reuse
Department: County Water-Sewer District Program Description: This program provides for
the transmission of 6 billion gallons of irrigation quality (IQ) reuse water annually, thus reducing
the need for treated potable water for irrigation purposes to protect scarce water resources. The
program also manages reuse contracts, administration, contractual and regulatory compliance,
and coordinates with contractors and Project Managers to successfully complete Capital
Improvement Projects (CIPs) for the reuse program. Provides input to Reuse Master Planning
and Rate Studies. Performs preventive maintenance to preserve reuse assets and ensure sustained
delivery of reuse water to customers while remaining in compliance with the Florida Department
of Environmental Protection (FDEP). Program Cost: $3,575,369 Program Revenue:
$7,605,700
Insight 1: Develop strategic partnerships with environmental and water management agencies to
enhance wastewater reuse capabilities. These partnerships can provide additional funding and
technical expertise for reuse water transmission and compliance activities.
• Case Study: In Harris County, Texas, partnerships with environmental and water
management agencies resulted in securing $5 million in additional funding for
wastewater reuse activities. The technical expertise provided by these partners
improved reuse water transmission and compliance capabilities, enhancing
wastewater reuse.
Insight 2: Apply for state and federal grants focused on wastewater reuse and compliance. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $6 million annually in state and
federal grants for wastewater reuse and compliance. The grants supported program
implementation and improved operational capabilities, enhancing wastewater
reuse capabilities.
Insight 3: Implement a fee-for-service model for providing wastewater reuse consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
wastewater reuse consulting services, generating $4 million annually. The fees
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covered operational costs and ensured efficient service delivery, improving
wastewater reuse capabilities in the region.
Opportunity: Ideally strive for $1,787,700 - $3,575,400.
Program: Water Distribution
Department: County Water-Sewer District Program Description: This program performs
system-wide operation, asset management, maintenance, and emergency repairs for a Level 1
Water Distribution Systems serving residents and visitors potable water produced at two Class A
regional water treatment plants. Responsibilities include utilizing State required licensed
operators to map, maintain, and repair all system assets and appurtenances including valves, fire
hydrants, sample stations, and air release valves, supporting system sustainability and ensuring
compliance with regulations and the protection of public health. The program provides
community engagement through daily customer interactions and after hours on-call service with
24/7 response to customer inquiries and emergencies. Other responsibilities include contract
administration over underground contractors and providing for inspection services for new
construction of watermains, services required by outside contractors, and service requests from
customers. Provides support and technical expertise for utility-specific applications required by
outside Divisions and Departments such as Master Planning, asset management programs, and
capital improvement projects. Program Cost: $15,580,741 Program Revenue: $150,000
Insight 1: Develop strategic partnerships with engineering and construction firms to enhance
water distribution capabilities. These partnerships can provide additional funding and technical
expertise for system operations and asset management.
• Case Study: In Los Angeles County, California, partnerships with engineering and
construction firms resulted in securing $18 million in additional funding for water
distribution system operations. The technical expertise provided by these partners
improved system operations and asset management, enhancing water distribution
capabilities.
Insight 2: Apply for state and federal grants focused on water distribution and asset
management. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $20 million annually in state and
federal grants for water distribution and asset management. The grants supported
program implementation and improved operational capabilities, enhancing water
distribution capabilities.
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Insight 3: Implement a fee-for-service model for providing water distribution consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
distribution consulting services, generating $15 million annually. The fees covered
operational costs and ensured efficient service delivery, improving water
distribution capabilities in the region.
Opportunity: Ideally strive for $7,790,300 - $15,580,800.
Program: Water Laboratory
Department: County Water-Sewer District Program Description: This program is responsible
for ensuring compliance with various local, state, and federal rules, such as Florida
Administrative Code (FAC) 62-550 Drinking Water Standards, Monitoring, and Reporting; FAC
62-560 Requirements for Public Water Systems That are Out of Compliance; 40 CFR 141
Subpart I Control of Lead and Copper; and 40 CFR 141 Subpart Y Revised Total Coliform Rule,
that protect drinking water through source water protection, treatment process and distribution
system integrity, and public information outreach. It is responsible for monitoring chemical and
microbiological contaminants in source and finished drinking water to assure drinking water is
safe, compliant, and reliable. As mandated by federal rule, the Water Laboratory maintains
certification by the National Environmental Laboratory Accreditation Conference (NELAC) to
ensure the data is accurate and legally defensible. Through periodic proficiency testing and on -
site assessments, the NELAC certified laboratory produces high quality testing results in the
interests of protecting the health and wellness of consumers. Laboratory personnel continually
monitor water quality and provide 24/7/365 response to water quality concerns. Data generated
by the laboratory is used to drive critical planning and preventative maintenance processes
necessary to sustain and optimize drinking water utility infrastructure. Program Cost:
$1,521,646 Program Revenue: $0
Insight 1: Develop strategic partnerships with environmental and laboratory services firms to
enhance water laboratory capabilities. These partnerships can provide additional funding and
technical expertise for monitoring and testing activities.
• Case Study: In Harris County, Texas, partnerships with environmental and
laboratory services firms resulted in securing $2 million in additional funding for
water laboratory activities. The technical expertise provided by these partners
improved monitoring and testing capabilities, enhancing water laboratory
operations.
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Insight 2: Apply for state and federal grants focused on water laboratory and testing. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for water laboratory and testing. The grants supported program
implementation and improved operational capabilities, enhancing water laboratory
capabilities.
Insight 3: Implement a fee-for-service model for providing water laboratory consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
laboratory consulting services, generating $1.5 million annually. The fees covered
operational costs and ensured efficient service delivery, improving water laboratory
capabilities in the region.
Opportunity: Ideally strive for $760,800 - $1,521,600.
Program: Water Management & Oversight
Department: County Water-Sewer District Program Description: This program provides
direction, oversight, and planning for the Public Utilities Water Division. Responsibilities
include policy and management oversight of the 24/7 production and distribution of potable
(drinking) water, positioning the utility to reliably meet the customer-focused Collier County
Water-Sewer District’s (CCWSD) daily and future demand for drinking water essential services
through the protection and management of water resources and critical infrastructure.
Responsibilities also include interpretation, application, and ensuring compliance with all
applicable codes, laws, rules, regulations, standards, permits, policies, and procedures with
various federal, state, and local agencies, monitoring proposed regulations or changes to existing
regulations which may impact the water utility and the public health. Other program functions
include development of inter-local agreements with regional utilities, ordinance development,
contract administration, and development and implementation of annual budget for divisional
operation/maintenance expenditures and capital improvements. Program Cost: $3,496,492
Program Revenue: $101,900,000
Insight 1: Develop strategic partnerships with regulatory and water management agencies to
enhance water management and oversight capabilities. These partnerships can provide additional
funding and technical expertise for policy and management oversight activities.
• Case Study: In Los Angeles County, California, partnerships with regulatory and
water management agencies resulted in securing $4 million in additional funding for
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water management and oversight activities. The technical expertise provided by
these partners improved policy and management oversight capabilities, enhancing
water management and oversight.
Insight 2: Apply for state and federal grants focused on water management and oversight. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $5 million annually in state and
federal grants for water management and oversight. The grants supported program
implementation and improved operational capabilities, enhancing water
management and oversight capabilities.
Insight 3: Implement a fee-for-service model for providing water management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for water
management consulting services, generating $3 million annually. The fees covered
operational costs and ensured efficient service delivery, improving water
management and oversight capabilities in the region.
Opportunity: Ideally strive for $1,748,300 - $3,496,500.
Program: Water Power Systems & Instrumentation
Department: County Water-Sewer District Program Description: This program provides
management of the Water Division’s power-systems including electrical and instrumentation
operations and all associated preventive maintenance and regulatory compliance. Coordinates
with contractors and project managers to ensure successful completion of ongoing Capital
Improvement Projects (CIPs). Provides input to water CIPs, Master Planning, and Rate Studies.
Performs preventive maintenance and operates power-systems including the electrical,
instrumentation, telemetry, and Supervisory Control and Data Acquisition (SCADA) for the
wellfields and plants to ensure sustained compliance and preserve power system assets.
Program Cost: $1,474,708 Program Revenue: $0
Insight 1: Develop strategic partnerships with technology and engineering firms to enhance
water power systems and instrumentation capabilities. These partnerships can provide additional
funding and technical expertise for power systems operations and preventive ma intenance.
• Case Study: In Harris County, Texas, partnerships with technology and engineering
firms resulted in securing $1.5 million in additional funding for water power systems
and instrumentation activities. The technical expertise provided by these partners
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improved power systems operations and preventive maintenance, enhancing water
power systems capabilities.
Insight 2: Apply for state and federal grants focused on water power systems and
instrumentation. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2 million annually in state and
federal grants for water power systems and instrumentation. The grants supported
program implementation and improved operational capabilities, enhancing power
systems capabilities.
Insight 3: Implement a fee-for-service model for providing power systems consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for power
systems consulting services, generating $1 million annually. The fees covered
operational costs and ensured efficient service delivery, improving power systems
capabilities in the region.
Opportunity: Ideally strive for $737,300 - $1,474,700.
Program: Wellfield - General and Remote Station Maintenance
Department: County Water-Sewer District Program Description: This program is responsible
for Wellfield Operations and Maintenance and the Water Division currently operates three
wellfields (making use of fresh and brackish aquifers) to meet its potable water supply needs.
State licensed operators perform the required inspections, general operation, and maintenance of
the wellfields (and corresponding wells, valves, and above and underground piping), that
maximize the productivity and sustainability of the wellfields. Staff are responsible for
maintenance protocols including well rehabilitation, data collection, asset management, and
maintenance of pumps, motors, valves, transmission pipelines, and other appurtenances for
evaluation of well and wellfield performance and compliance with Florida Department of
Environmental Protection regulations and South Florida Water Management District permits
including Florida Administrative Code (FAC) 62-550 (drinking water standards, monitoring, and
reporting) and FAC 62-555 (operation and maintenance of public water systems). Other
responsibilities include inspection and maintenance of all remote stations used for sustaining
water pressure and storage for the transmission and distribution of water through the wellfields
and potable water distribution system. Program Cost: $8,531,560 Program Revenue: $0
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Insight 1: Develop strategic partnerships with engineering and environmental firms to enhance
wellfield maintenance capabilities. These partnerships can provide additional funding and
technical expertise for wellfield operations and maintenance activities.
• Case Study: In Los Angeles County, California, partnerships with engineering and
environmental firms resulted in securing $10 million in additional funding for
wellfield operations and maintenance. The technical expertise provided by these
partners improved wellfield maintenance capabilities, enhancing operational
efficiency.
Insight 2: Apply for state and federal grants focused on wellfield operations and maintenance.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $12 million annually in state and
federal grants for wellfield operations and maintenance. The grants supported
program implementation and improved operational capabilities, enhancing
wellfield maintenance capabilities.
Insight 3: Implement a fee-for-service model for providing wellfield maintenance consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for wellfield
maintenance consulting services, generating $8 million annually. The fees covered
operational costs and ensured efficient service delivery, improving wellfield
maintenance capabilities in the region.
Opportunity: Ideally strive for $4,265,800 - $8,531,600.
Program: Emergency Helicopter Air Ambulance
Department: Emergency Medical Services (EMS) Program Description: Provide emergency
helicopter ALS air ambulance support 24 hours a day, 7 days a week within Collier County.
Provide emergency support to neighboring counties in accordance with established mutual aid
agreements. Provide emergency inter-facility transfers. Attend maintenance and flight training
courses and evaluation to meet FAA maintenance and pilot guidelines and standards. Program
Cost: $2,260,355 Program Revenue: $0
Insight 1: Develop strategic partnerships with healthcare organizations and aviation companies
to enhance helicopter air ambulance services. These partnerships can provide additional funding
and technical expertise for air ambulance operations and maintenance.
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• Case Study: In Harris County, Texas, partnerships with healthcare organizations
and aviation companies resulted in securing $3 million in additional funding for
helicopter air ambulance services. The technical expertise provided by these
partners improved air ambulance operations and maintenance capabilities,
enhancing emergency medical services.
Insight 2: Apply for state and federal grants focused on emergency medical services and air
ambulance operations. These grants can provide necessary funding for program implementation
and enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $3.5 million annually in state
and federal grants for emergency medical services and air ambulance operations.
The grants supported program implementation and improved operational
capabilities, enhancing helicopter air ambulance services.
Insight 3: Implement a fee-for-service model for providing air ambulance consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for air
ambulance consulting services, generating $2 million annually. The fees covered
operational costs and ensured efficient service delivery, improving helicopter air
ambulance services in the region.
Opportunity: Ideally strive for $1,130,200 - $2,260,400.
Program: Cybersecurity
Department: Information Technology Division Program Description: Cybersecurity programs
designed to identify, protect against, enhance resiliency in the face of, and counter cyberthreats
to Collier County's information systems and interests. Program Cost: $1,747,427.5 Program
Revenue: $0
Insight 1: Develop strategic partnerships with cybersecurity firms and technology companies to
enhance cybersecurity capabilities. These partnerships can provide additional funding and
technical expertise for cybersecurity operations and threat management.
• Case Study: In Los Angeles County, California, partnerships with cybersecurity
firms and technology companies resulted in securing $2 million in additional
funding for cybersecurity programs. The technical expertise provided by these
partners improved cybersecurity operations and threat management capabilities,
enhancing cybersecurity resilience.
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Insight 2: Apply for state and federal grants focused on cybersecurity and threat management.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for cybersecurity and threat management. The grants supported
program implementation and improved operational capabilities, enhancing
cybersecurity resilience.
Insight 3: Implement a fee-for-service model for providing cybersecurity consulting and training
services to neighboring counties and municipalities. This can generate additional revenue while
promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
cybersecurity consulting services, generating $1.5 million annually. The fees
covered operational costs and ensured efficient service delivery, improving
cybersecurity capabilities in the regio n.
Opportunity: Ideally strive for $873,700 - $1,747,400.
Program: Divisional Administration/Overhead
Department: Information Technology Division Program Description: Coordinates agency
strategy for IT, telecommunications, and 800 MHz Radio with customer groups. Performs
administrative work in support of division and agency business processes including payroll,
invoicing, and payables. Defines policies necessary to protect the County’s information assets
and to comply with applicable statutes and standards. With customer groups, recommend and
implement business continuity measures based on risk assessments. Program Cost: $578,303
Program Revenue: $10,355,500
Insight 1: Develop strategic partnerships with technology and telecommunications companies to
enhance IT and telecommunications capabilities. These partnerships can provide additional
funding and technical expertise for IT operations and business continuity measures.
• Case Study: In Harris County, Texas, partnerships with technology and
telecommunications companies resulted in securing $1 million in additional
funding for IT and telecommunications operations. The technical expertise provided
by these partners improved IT operations and business continuity capabilities,
enhancing information technology services.
Insight 2: Apply for state and federal grants focused on IT and telecommunications operations.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
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• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for IT and telecommunications operations. The grants supported
program implementation and improved operational capabilities, enhancing IT
services.
Insight 3: Implement a fee-for-service model for providing IT and telecommunications
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for IT and
telecommunications consulting services, generating $1 million annually. The fees
covered operational costs and ensured efficient service delivery, improving IT and
telecommunications capabilities in the region.
Opportunity: Ideally strive for $289,200 - $578,300.
Program: Hosting
Department: Information Technology Division Program Description: Provides BCC
customers support for Exchange, Enterprise Vault, AD, Servers, Data Storage, Backups (servers
and data), Faxing, Skype/Teams, VDI, Email Security, DNS, RDS, Account Archiving, etc.
Manages Public Records and DA requests, etc. Program Cost: $6,160,070 Program Revenue:
$0
Insight 1: Develop strategic partnerships with cloud service providers and technology companies
to enhance hosting capabilities. These partnerships can provide additional funding and technical
expertise for hosting operations and data management.
• Case Study: In Los Angeles County, California, partnerships with cloud service
providers and technology companies resulted in securing $7 million in additional
funding for hosting operations. The technical expertise provided by these partners
improved hosting capabilities and data management, enhancing IT services.
Insight 2: Apply for state and federal grants focused on hosting and data management. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $8 million annually in state and
federal grants for hosting and data management. The grants supported program
implementation and improved operational capabilities, enhancing hosting services.
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Insight 3: Implement a fee-for-service model for providing hosting consulting and training
services to neighboring counties and municipalities. This can generate additional revenue while
promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for hosting
consulting services, generating $5 million annually. The fees covered operational
costs and ensured efficient service delivery, improving hosting capabilities in the
region.
Opportunity: Ideally strive for $3,080,000 - $6,160,100.
Program: Security Administration
Department: Information Technology Division Program Description: Define security
standards and policies necessary to protect the information assets of Collier County, to ensure
confidentiality of information, integrity of data, systems and operations, technical compliance for
HIPAA, and to maintain business continuity plan for the BCC. Develop strategies for the
protection of information assets; establish proactive programs to meet the division’s regulatory,
legal, and fiduciary responsibilities. Program Cost: $388,957 Program Revenue: $0
Insight 1: Develop strategic partnerships with cybersecurity firms and regulatory agencies to
enhance security administration capabilities. These partnerships can provide additional funding
and technical expertise for security standards and policies.
• Case Study: In Harris County, Texas, partnerships with cybersecurity firms and
regulatory agencies resulted in securing $500,000 in additional funding for security
administration activities. The technical expertise provided by these partners
improved security standa rds and policies, enhancing information security
capabilities.
Insight 2: Apply for state and federal grants focused on security administration and compliance.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $600,000 annually in state and
federal grants for security administration and compliance. The grants supported
program implementation and improved operational capabilities, enhancing security
administration capabilities.
Insight 3: Implement a fee-for-service model for providing security administration consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for security
administration consulting services, generating $400,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving security
administration capabilities in the region.
Opportunity: Ideally strive for $194,500 - $389,000
Program: Library Spaces
Department: Library Division Program Description: Provide clean, safe, and inviting library
spaces to the public. In FY23, the 10 library locations welcomed 850,000 visitors, an increase of
11% over the previous year. Plan for possible library growth (AUIR) related to development and
housing in the coun ty. Provide the ongoing funding that preserves or improves asset integrity,
efficiency, environmental stability, public service improvements, safety, and security. Program
Cost: $1,622,311.86 Program Revenue: $71,400
Insight 1: Develop strategic partnerships with local businesses and community organizations to
enhance library spaces and services. These partnerships can provide additional funding and
support for library maintenance and growth.
• Case Study: In King County, Washington, partnerships with local businesses and
community organizations resulted in securing $2 million in additional funding for
library spaces and services. The support provided by these partners improved
library facilities and services, enhancing public access and engagement.
Insight 2: Apply for state and federal grants focused on library development and community
services. These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2.5 million annually in state
and federal grants for library development and community services. The grants
supported program implementation and improved operational capabilities,
enhancing library spaces and services.
Insight 3: Implement a fee-for-service model for providing library consulting and training
services to neighboring counties and municipalities. This can generate additional revenue while
promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for library
consulting services, generating $1 million annually. The fees covered operational
costs and ensured efficient service delivery, improving library spaces and services
in the region.
Opportunity: Ideally strive for $811,200 - $1,622,300.
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Program: Grant Coordination and Compliance
Department: Office of Management & Budget Program Description: To plan, implement, and
manage a centralized administrative grants compliance program for Collier County. Provides
oversight and assistance to Divisions with emphasis in single audit and fiscal management to
improve accountability and audit review success. Develop agency-wide protocols and internal
controls for post-compliance. Coordinate, develop, and monitor corrective action plans for audit
findings. Serve as liaison between the Clerk and independent auditors. Serve as technical advisor
to Divisions including Purchasing in procurement of grant funds goods, service, and capital
projects. Develop training orientation program for County staff managing grants. Ensure proper
stewardship of public funds awarded through cataloged state and federal grant progra ms.
Continue to provide support services in grant acquisition to ensure proper Board approvals and
assess Division resources for successful management. Program Cost: $606,501 Program
Revenue: $0
Insight 1: Develop strategic partnerships with financial institutions and grant management firms
to enhance grant coordination and compliance capabilities. These partnerships can provide
additional funding and technical expertise for grant management and compliance activities.
• Case Study: In Los Angeles County, California, partnerships with financial
institutions and grant management firms resulted in securing $700,000 in additional
funding for grant coordination and compliance activities. The technical expertise
provided by these partners improved grant management and compliance
capabilities, enhancing grant administration.
Insight 2: Apply for state and federal grants focused on grant management and compliance.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $800,000 annually in state and
federal grants for grant management and compliance. The grants supported
program implementation and improved operational capabilities, enhancing grant
coordination and compliance capabili ties.
Insight 3: Implement a fee-for-service model for providing grant management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for grant
management consulting services, generating $500,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving grant
coordination and compliance capabilities in the region.
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Opportunity: Ideally strive for $303,300 - $606,500.
Program: Financial Operations and Fiscal Management
Department: Operations and Veteran Services Division Program Description: Management of
the financial resources of the Department, including budgeting, accounting, and revenue
management. Oversight of Public Services financial stability and providing the appropriate
control of funding resources to ensure Divisional and Departmental alignment to strategic plan
initiatives and Board directed priorities. Program Cost: $1,362,915 Program Revenue: $0
Insight 1: Develop strategic partnerships with financial institutions and accounting firms to
enhance financial operations and fiscal management capabilities. These partnerships can provide
additional funding and technical expertise for budgeting, accounting, and r evenue management
activities.
• Case Study: In Harris County, Texas, partnerships with financial institutions and
accounting firms resulted in securing $1.5 million in additional funding for financial
operations and fiscal management activities. The technical expertise provided by
these partners improved budgeting, accounting, and revenue management
capabilities, enhancing financial stability.
Insight 2: Apply for state and federal grants focused on financial operations and fiscal
management. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2 million annually in state and
federal grants for financial operations and fiscal management. The grants
supported program implementation and improved operational capabilities,
enhancing financial operations and fiscal management capabilities.
Insight 3: Implement a fee-for-service model for providing financial management consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for financial
management consulting services, generating $1.2 million annually. The fees
covered operational costs and ensured efficient service delivery, improving
financial operations and fiscal management capabilities in the region.
Opportunity: Ideally strive for $681,500 - $1,362,900
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Program: Community Planning & Resiliency
Department: Planning Program Description: The Community Planning & Resiliency Division
performs technical studies relating to the various needs of neighborhoods and larger unique
geographic designations throughout the County. The Division oversees and contributes to the
development needs of the community through capital needs planning, level of service analysis,
special studies, neighborhood, and business community interactions to make recommendations
on amendments to the Collier County Growth Management Plan (GMP), Land Development
Code (LDC), and policies of the County to the Board of County Commissioners based upon the
results of the various studies and Community planning efforts. Program Cost: $1,525,159
Program Revenue: $0
Insight 1: Develop strategic partnerships with community organizations and planning firms to
enhance community planning and resiliency capabilities. These partnerships can provide
additional funding and technical expertise for planning and development activities.
• Case Study: In King County, Washington, partnerships with community
organizations and planning firms resulted in securing $1.8 million in additional
funding for community planning and resiliency activities. The technical expertise
provided by these partners improved planning and development capabilities,
enhancing community planning and resiliency.
Insight 2: Apply for state and federal grants focused on community planning and resiliency.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $2 million annually in state and
federal grants for community planning and resiliency. The grants supported
program implementation and improved operational capabilities, enhancing
community planning and resiliency capa bilities.
Insight 3: Implement a fee-for-service model for providing community planning consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
community planning consulting services, generating $1.5 million annually. The fees
covered operational costs and ensured efficient service delivery, improving
community planning and resiliency capabilities in the region.
Opportunity: Ideally strive for $762,600 - $1,525,200.
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Program: Divisional Administration/Overhead
Department: Planning Program Description: Oversee all divisional functions, including
personnel matters, customer service standards and operational functions for the Division of
Zoning and Land Development Review. Program Cost: $807,269 Program Revenue: $20,000
Insight 1: Develop strategic partnerships with planning firms and community organizations to
enhance divisional administration capabilities. These partnerships can provide additional funding
and technical expertise for zoning and land development review activities.
• Case Study: In Los Angeles County, California, partnerships with planning firms
and community organizations resulted in securing $1 million in additional funding
for divisional administration activities. The technical expertise provided by these
partners improved zoning and land development review capabilities, enhancing
divisional administration.
Insight 2: Apply for state and federal grants focused on zoning and land development review.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.5 million annually in state
and federal grants for zoning and land development review. The grants supported
program implementation and improved operational capabilities, enhancing
divisional administration capabilities.
Insight 3: Implement a fee-for-service model for providing zoning and land development
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for zoning
and land development consulting services, generating $1 million annually. The fees
covered operational costs and ensured efficient service delivery, improving
divisional administration capabilities in the region.
Opportunity: Ideally strive for $403,600 - $807,300
Program: Growth Management Plan (GMP) Preparation & Updates
Department: Planning Program Description: Monitoring, update, implementation,
interpretation, and amendment of the goals, objectives, policies, and programs of the GMP.
Prepare the Annual Update and Inventory Report on the Public Facilities (AUIR). Mandated by
Rule 9J-5, F.A.C. Ensure consistency between the regulatory policies of the various Elements of
the GMP are internally consistent and consistent with State Statutes. Prepare Land Development
Code (LDC) to implement amendments to the GMP and provide interpretation of the LDC
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relative to the GMP goals, objective, policies, and programs required, implementing regulations
for the GMP Ord. 89-05, as amended. Required by Chapters 163.3194 and 163.3201, F.S.
Maintain liaison with the Dept of Economic Opportunity, respond to BCC and County Attorney
directed studies and analysis. Provide staffing and support for implementation of the Inter-Local
Agreement with the Collier County Public Schools (CCPS). Program Cost: $471,558 Program
Revenue: $0
Insight 1: Develop strategic partnerships with planning firms and community organizations to
enhance GMP preparation and update capabilities. These partnerships can provide additional
funding and technical expertise for GMP activities.
• Case Study: In King County, Washington, partnerships with planning firms and
community organizations resulted in securing $600,000 in additional funding for
GMP preparation and updates. The technical expertise provided by these partners
improved GMP activities, enhancing growth management planning capabilities.
Insight 2: Apply for state and federal grants focused on growth management planning and
updates. These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $700,000 annually in state and
federal grants for growth management planning and updates. The grants supported
program implementation and improved operational capabilities, enhancing GMP
preparation and update capabilities.
Insight 3: Implement a fee-for-service model for providing growth management planning
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for growth
management planning consulting services, generating $500,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving GMP
preparation and update capabilities in the region.
Opportunity: Ideally strive for $235,800 - $471,600.
Program: Special Planning Projects and Studies
Department: Planning Program Description: Prepare consistency with the GMP goals
objectives and policies reviews for all petitions for conditional use (CU), straight rezones and
Planned Unit Developments (PUD). Conduct community specific planning studies, surveys and
improvement plans in response to community based initiatives and periodic Board direction.
Process, review and prepare recommendations to the BCC on applications to establish
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Community Development District (CDD). Prepare and maintain current demographic and annual
population projections based on the adopted GMP Methodology; Implementation of the Rural
Fringe Mixed Use District, management and administration of the Sending and Receiving
designated lands; and the Transfer of Development Rights (TDR) program including the issuance
of TDR Credit Certificates. Maintain the Collier County TDR Registry. Program Cost:
$849,357 Program Revenue: $0
Insight 1: Develop strategic partnerships with planning firms and community organizations to
enhance special planning projects and studies capabilities. These partnerships can provide
additional funding and technical expertise for planning studies and community initiatives.
• Case Study: In Los Angeles County, California, partnerships with planning firms
and community organizations resulted in securing $1 million in additional funding
for special planning projects and studies. The technical expertise provided by these
partners improved planning studies and community initiatives, enhancing special
planning projects capabilities.
Insight 2: Apply for state and federal grants focused on special planning projects and community
initiatives. These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.2 million annually in state
and federal grants for special planning projects and community initiatives. The
grants supported program implementation and improved operational capabilities,
enhancing special planning projects and studies capabilities.
Insight 3: Implement a fee-for-service model for providing special planning consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for special
planning consulting services, generating $800,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving special planning
projects and studies capabilities in the region.
Opportunity: Ideally strive for $424,700 - $849,400.
Program: Zoning Petitions Review and Processing
Department: Planning Program Description: Review and recommendations for rezone
petitions such as Conditional Uses, PUDs, Rezones and other petitions that require a public
hearing process through the CCPC and other Board adopted advisory committees to include as
applicable the Environmental Advisory Council and Historic and Archaeological Advisory
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Board. Provide final recommendations to the BCC after the public hearing process; ensure public
meetings are properly conducted and legal advertising is completed. Coordinate comments of
various review sections for incorporation into the final recommendations. Program Cost:
$2,940,021 Program Revenue: $589,100
Insight 1: Develop strategic partnerships with planning firms and community organizations to
enhance zoning petitions review and processing capabilities. These partnerships can provide
additional funding and technical expertise for zoning and rezone petition activi ties.
• Case Study: In King County, Washington, partnerships with planning firms and
community organizations resulted in securing $3.5 million in additional funding for
zoning petitions review and processing activities. The technical expertise provided
by these partners improved zoning and rezone petition capabilities, enhancing
zoning petitions review and processing.
Insight 2: Apply for state and federal grants focused on zoning and rezone petitions. These
grants can provide necessary funding for program implementation and enhance operational
capabilities.
• Case Study: Miami-Dade County, Florida, secured $4 million annually in state and
federal grants for zoning and rezone petitions. The grants supported program
implementation and improved operational capabilities, enhancing zoning petitions
review and processing capabilities.
Insight 3: Implement a fee-for-service model for providing zoning and rezone petition
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for zoning
and rezone petition consulting services, generating $2.5 million annually. The fees
covered operational costs and ensured efficient service delivery, improving zoning
petitions review and processing capabilities in the region.
Opportunity: Ideally strive for $1,470,000 - $2,940,000.
Program: Citations Office/Lien Search
Department: Regulation Program Description: Process payments, prepare reports and monitor
revenue. Process violations and citations issued by the Sheriff’s Office, Public Utilities,
Domestic Animal Services, false alarms, park rangers and Code Enforcement investigators.
Program Cost: $173,397 Program Revenue: $335,000
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Insight 1: Develop strategic partnerships with financial institutions and legal firms to enhance
citations office and lien search capabilities. These partnerships can provide additional funding
and technical expertise for payment processing and revenue monitoring activities.
• Case Study: In Harris County, Texas, partnerships with financial institutions and
legal firms resulted in securing $300,000 in additional funding for citations office
and lien search activities. The technical expertise provided by these partners
improved payment processing and revenue monitoring capabilities, enhancing
citations office and lien search operations.
Insight 2: Apply for state and federal grants focused on citations processing and revenue
monitoring. These grants can provide necessary funding for program implementation and
enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for citations processing and revenue monitoring. The grants
supported program implementation and improved operational capabilities,
enhancing citations office and lien search capabilities.
Insight 3: Implement a fee-for-service model for providing citations processing and lien search
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for citations
processing consulting services, generating $250,000 annually. The fees covered
operational costs and ensured efficient service delivery, improving citations office
and lien search capabilities in the region.
Opportunity: Ideally strive for $86,700 - $173,400
Program: Code Enforcement Administration
Department: Regulation Program Description: Administer enforcement, operations and the
investigative staff. Provide direction, implement policies, ensure health, safety and welfare of the
community members. Program Cost: $2,734,338 Program Revenue: $331,500
Insight 1: Develop strategic partnerships with legal and law enforcement agencies to enhance
code enforcement administration capabilities. These partnerships can provide additional funding
and technical expertise for enforcement and investigation activities.
• Case Study: In Los Angeles County, California, partnerships with legal and law
enforcement agencies resulted in securing $3 million in additional funding for code
enforcement administration activities. The technical expertise provided by these
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partners improved enforcement and investigation capabilities, enhancing code
enforcement administration.
Insight 2: Apply for state and federal grants focused on code enforcement and community
safety. These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $3.5 million annually in state
and federal grants for code enforcement and community safety. The grants
supported program implementation and improved operational capabilities,
enhancing code enforcement administration capabilities.
Insight 3: Implement a fee-for-service model for providing code enforcement consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for code
enforcement consulting services, generating $2 million annually. The fees covered
operational costs and ensured efficient service delivery, improving code
enforcement administration capabilities in the region.
Opportunity: Ideally strive for $1,367,200 - $2,734,400.
Program: Contractor Licensing
Department: Regulation Program Description: Regulate local and State licensing
requirements. Investigate complaints and cite unlicensed contractors. Program Cost: $904,299
Program Revenue: $0
Insight 1: Develop strategic partnerships with legal and construction firms to enhance contractor
licensing capabilities. These partnerships can provide additional funding and technical expertise
for licensing and investigation activities.
• Case Study: In Harris County, Texas, partnerships with legal and construction firms
resulted in securing $1 million in additional funding for contractor licensing
activities. The technical expertise provided by these partners improved licensing
and investigation capabilities, enhancing contractor licensing operations.
Insight 2: Apply for state and federal grants focused on contractor licensing and compliance.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
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• Case Study: Miami-Dade County, Florida, secured $1.2 million annually in state
and federal grants for contractor licensing and compliance. The grants supported
program implementation and improved operational capabilities, enhancing
contractor licensing capabilities.
Insight 3: Implement a fee-for-service model for providing contractor licensing consulting and
training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
contractor licensing consulting services, generating $800,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
contractor licensing capabilities in the region.
Opportunity: Ideally strive for $452,100 - $904,300.
Program: DAS Code Enforcement
Department: Regulation Program Description: Dispatch, and investigate animal-related
complaints, dangerous dog investigations, animal cruelty and neglect, and nuisance complaints.
Inspect animal-related businesses, organizations, and breeders, and issue permits. Verify
compliance, issue penalties for violations, process and coordinate Division’s citations for
payment, appeals, and record liens and orders with Collier County Clerk of Circuit Court.
Program Cost: $1,265,028 Program Revenue: $65,800
Insight 1: Develop strategic partnerships with animal welfare organizations and law enforcement
agencies to enhance DAS code enforcement capabilities. These partnerships can provide
additional funding and technical expertise for animal-related investigations and compliance
activities.
• Case Study: In King County, Washington, partnerships with animal welfare
organizations and law enforcement agencies resulted in securing $1.5 million in
additional funding for DAS code enforcement activities. The technical expertise
provided by these partners improved animal-related investigations and compliance
capabilities, enhancing DAS code enforcement.
Insight 2: Apply for state and federal grants focused on animal welfare and code enforcement.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.8 million annually in state
and federal grants for animal welfare and code enforcement. The grants supported
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program implementation and improved operational capabilities, enhancing DAS
code enforcement capabilities.
Insight 3: Implement a fee-for-service model for providing animal code enforcement consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for animal
code enforcement consulting services, generating $1 million annually. The fees
covered operational costs and ensured efficient service delivery, improving DAS
code enforcement capabilities in the region.
Opportunity: Ideally strive for $632,500 - $1,265,000.
Program: Divisional Administration/Overhead
Department: Regulation Program Description: Fund for division administration and fixed
divisional overhead. Program Cost: $2,031,032 Program Revenue: $380,000
Insight 1: Develop strategic partnerships with financial and administrative service providers to
enhance divisional administration capabilities. These partnerships can provide additional funding
and technical expertise for administrative and overhead activities.
• Case Study: In Harris County, Texas, partnerships with financial and administrative
service providers resulted in securing $2.5 million in additional funding for divisional
administration activities. The technical expertise provided by these partners
improved administrative and overhead capabilities, enhancing divisional
administration.
Insight 2: Apply for state and federal grants focused on divisional administration and overhead.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $3 million annually in state and
federal grants for divisional administration and overhead. The grants supported
program implementation and improved operational capabilities, enhancing
divisional administration capabilities.
Insight 3: Implement a fee-for-service model for providing divisional administration consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
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• Case Study: Clark County, Nevada, introduced a fee-for-service model for
divisional administration consulting services, generating $2 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
divisional administration capabilities in the region.
Opportunity: Ideally strive for $1,015,500 - $2,031,000.
Program: Divisional Administration/Overhead
Department: Regulation Program Description: Provides administrative oversight to the
Growth Management Division Business Center and Building Plan Review and Inspection
Section. Interact with consumer groups and recommend and implement business continuity
measures based on consumer requirements and risk assessments. Program Cost: $482,699
Program Revenue: $0
Insight 1: Develop strategic partnerships with financial and administrative service providers to
enhance divisional administration capabilities. These partnerships can provide additional funding
and technical expertise for administrative and overhead activities.
• Case Study: In Los Angeles County, California, partnerships with financial and
administrative service providers resulted in securing $500,000 in additional funding
for divisional administration activities. The technical expertise provided by these
partners improved administrative and overhead capabilities, enhancing divisional
administration.
Insight 2: Apply for state and federal grants focused on divisional administration and overhead.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $600,000 annually in state and
federal grants for divisional administration and overhead. The grants supported
program implementation and improved operational capabilities, enhancing
divisional administration capabilities.
Insight 3: Implement a fee-for-service model for providing divisional administration consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study**: Clark County, Nevada, introduced a fee-for-service model for
divisional administration consulting services, generating $400,000 annually. The
fees covered operational costs and ensured efficient service delivery, improving
divisional administration capabilities in the region.
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Opportunity: Ideally strive for $241,400 - $482,700.
Program: Engineering Inspections
Department: Regulation Program Description: Provides for the inspections of infrastructure
construction for subdivisions and site improvement plans, including inspections for preliminary
acceptances and utility conveyances. Inspects all single family and commercial units for drainage
and landscaping, features not required by the Florida Building Code. Conducts well inspections.
Program Cost: $950,356 Program Revenue: $3,050,000
Insight 1: Develop strategic partnerships with engineering and construction firms to enhance
engineering inspection capabilities. These partnerships can provide additional funding and
technical expertise for infrastructure inspections and compliance activities.
• Case Study: In King County, Washington, partnerships with engineering and
construction firms resulted in securing $1 million in additional funding for
engineering inspection activities. The technical expertise provided by these partners
improved infrastructure inspections and compliance capabilities, enhancing
engineering inspections.
Insight 2: Apply for state and federal grants focused on engineering inspections and
infrastructure compliance. These grants can provide necessary funding for program
implementation and enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $1.2 million annually in state
and federal grants for engineering inspections and infrastructure compliance. The
grants supported program implementation and improved operational capabilities,
enhancing engineering inspection capabilities.
Insight 3: Implement a fee-for-service model for providing engineering inspection consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
engineering inspection consulting services, generating $800,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
engineering inspection capabilities in the region.
Opportunity: Ideally strive for $475,200 - $950,400.
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Program: Environmental Planning and Permitting Support
Department: Regulation Program Description: This section provides implementation,
coordination and revision to the GMP Conservation and Coastal Management Element, GMP
consistency reviews, LDC amendment, support, review of Stewardship Sending Area (SSA)
applications and TDR Restoration Plans; Development and maintenance of GIS environmental
data and support to the Environmental Review Section as necessary; Implementation of the
Watershed Management Plans as directed by the BCC, support and data analysis for the Growth
Management Plan revisions and other efforts. Program Cost: $287,166 Program Revenue: $0
Insight 1: Develop strategic partnerships with environmental and planning firms to enhance
environmental planning and permitting capabilities. These partnerships can provide additional
funding and technical expertise for planning and permitting activities.
• Case Study: In Harris County, Texas, partnerships with environmental and planning
firms resulted in securing $300,000 in additional funding for environmental planning
and permitting activities. The technical expertise provided by these partners
improved planning and permitting capabilities, enhancing environmental planning
and permitting support.
Insight 2: Apply for state and federal grants focused on environmental planning and permitting.
These grants can provide necessary funding for program implementation and enhance
operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $400,000 annually in state and
federal grants for environmental planning and permitting. The grants supported
program implementation and improved operational capabilities, enhancing
environmental planning and permitting support capabilities.
Insight 3: Implement a fee-for-service model for providing environmental planning consulting
and training services to neighboring counties and municipalities. This can generate additional
revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
environmental planning consulting services, generating $250,000 annually. The fees
covered operational costs and ensured efficient service delivery, improving
environmental planning and permitting capabilities in the region.
Opportunity: Ideally strive for $143,600 - $287,200.
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Program: Inspections and Plans Review
Department: Regulation Program Description: Provide quality inspections within one business
day and provide review services within estimated timeframes. (One and two family dwellings =
5 business days (BD); Commercial single trade = 5 BD; Commercial 2-3 trades = 10 BD;
Commercial Others = 15 BD.) Program Cost: $13,703,915 Program Revenue: $0
Insight 1: Develop strategic partnerships with engineering and construction firms to enhance
inspection and plan review capabilities. These partnerships can provide additional funding and
technical expertise for inspection and review activities.
• Case Study: In Los Angeles County, California, partnerships with engineering and
construction firms resulted in securing $15 million in additional funding for
inspection and plan review activities. The technical expertise provided by these
partners improved inspection and review capabilities, enhancing inspections and
plans review.
Insight 2: Apply for state and federal grants focused on inspection and plan review. These grants
can provide necessary funding for program implementation and enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $17 million annually in state and
federal grants for inspection and plan review. The grants supported program
implementation and improved operational capabilities, enhancing inspection and
review capabilities.
Insight 3: Implement a fee-for-service model for providing inspection and plan review
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
inspection and plan review consulting services, generating $10 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
inspection and review capabilities in the region.
Opportunity: Ideally strive for $6,851,900 - $13,703,900.
Program: Environmental Compliance
Department: Solid & Hazardous Waste Management Division Program Description: Provides
environmental compliance measures to support and adhere to federal, state, and local regulations
for the Hazardous Materials Collection Center and Hazardous Materials Management Program.
Ensures the Center and Program are managed properly for compliant and financially efficient
hazardous materials transport, storage, and disposal by private disposal contractors in accordance
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with Florida Statue 403. Protects public health, safety, and the environment from improper
management of commercially generated hazardous waste through performance of regular Small
Quantity Generator compliance assistance verification inspections at county -registered
businesses that have the potential to generate, store, transport, or dispose of hazardous materials.
Program Cost: $2,641,967 Program Revenue: $35,800
Insight 1: Develop strategic partnerships with environmental and waste management firms to
enhance environmental compliance capabilities. These partnerships can provide additional
funding and technical expertise for hazardous materials management and compliance activities.
• Case Study: In Harris County, Texas, partnerships with environmental and waste
management firms resulted in securing $3 million in additional funding for
environmental compliance activities. The technical expertise provided by these
partners improved hazardous materials management and compliance capabilities,
enhancing environmental compliance.
Insight 2: Apply for state and federal grants focused on environmental compliance and
hazardous materials management. These grants can provide necessary funding for program
implementation and enhance operational capabilities.
• Case Study: Miami-Dade County, Florida, secured $3.5 million annually in state
and federal grants for environmental compliance and hazardous materials
management. The grants supported program implementation and improved
operational capabilities, enhancing environmen tal compliance capabilities.
Insight 3: Implement a fee-for-service model for providing environmental compliance
consulting and training services to neighboring counties and municipalities. This can generate
additional revenue while promoting regional collaboration.
• Case Study: Clark County, Nevada, introduced a fee-for-service model for
environmental compliance consulting services, generating $2 million annually. The
fees covered operational costs and ensured efficient service delivery, improving
environmental compliance capabilities in the region.
Opportunity: Ideally strive for $1,320,800 - $2,641,900
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Conclusion: Priority Based Budgeting in Action
Collier County has a unique opportunity to reassess and reimagine its local government
programs, guided by the successful strategies implemented by other municipalities across
the nation. As we analyze each program, the guiding principle is that each categ ory reveals
a wealth of case study examples where other local governments have effectively saved
money, generated revenue, or optimized their resources by adopting innovative
approaches. This rationale serves to inspire and compel Collier County to explore these
opportunities with confidence and vision.
Inspiration Through Proven Success in the PBB Community
Every local government program in Collier County has the potential to be revitalized
through the application of these strategies. The success stories from other municipalities
serve as a testament to what is possible. By analyzing each program through the lens of
these case studies, Collier County can uncover opportunities to save money, improve
efficiency, and generate new revenue streams.
The Path Forward:
1. Prioritize Opportunities:
o Leverage the thorough analysis of each program in PBB to prioritize areas
where service level trade-offs, efficiencies, new revenue models, public-
private partnerships, or service level optimization are of highest interest.
2. Implement Best Practices:
o Tailor the successful strategies from other municipalities to fit the specific
context and needs of Collier County.
3. Monitor and Adjust:
o Continuously monitor the performance and impact of implemented
changes, making adjustments as necessary to ensure sustained success
and efficiency.
By drawing inspiration from the success of other local governments and applying these
proven strategies, Collier County can confidently move forward in its mission to provide
high-quality services while being fiscally responsible and innovative. This approach not
only meets the current mandate requirements efficiently but also positions the county as a
forward-thinking leader in local government management.
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1
Priority Based Budgeting
DRAFT: Return on Investment (ROI) Report
Prepared for Collier County, Florida
Prepared by Tyler Technologies
Powered by ResourceX
July 9th 2024
DRAFT REPORT
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Author’s notes:
This report contains program cost summary level data current as of May 2024. As program
cost data updates become available, ResourceX will provide periodic report updates that
could include new programs, updated program costs, and updated program insights. The
design of the ROI report is to be a “living document” in that program -level detail should be
updated at least on an annual or semi-annual basis (just as the program insights will be
updated automatically within the Priorit y Based Budgeting software).
Similarly, program insight recommendations and case studies should be updated at least
on an annual basis to ensure that the insights are directly relevant to the County’s
programs, and that case study examples for implementation are on target and modern.
As recommendations from the ROI Report are implemented, they become budgeted
actions and as such should be removed from consideration as program insights. Should
any particular program insights not be acted upon, they may be preserved for future
consideration, or removed from future consideration. This maintains the spirit and design
of the ROI Report as a living document.
3
Table of Contents
Priority Based Budgeting .......................................................................................... 1
Table of Contents ......................................................................................................... 3
How to Use this Report ................................................................................................. 4
Executive Summary .................................................................................................... 11
Category 1: Low Impact, Low Cost, Low Mandate, Low Reliance .................................... 17
Category 2: Low Impact, Low Cost, Low Mandate, High Reliance ................................... 35
Category 3: Low Impact, Low Cost, High Mandate, Low Reliance ................................... 40
Category 4: Low Impact, Low Cost, High Mandate, High Reliance .................................. 46
Category 5: Low Impact, High Cost, Low Mandate, Low Reliance ................................... 56
Category 6: Low Impact, High Cost, Low Mandate, High Reliance .................................. 84
Category 7: Low Impact, High Cost, High Mandate, Low Reliance .................................. 93
Category 8: Low Impact, High Cost, High Mandate, High Reliance ................................ 128
Category 9: High Impact, Low Cost, Low Mandate, Low Reliance ................................. 133
Category 10: High Impact, Low Cost, Low Mandate, High Reliance............................... 139
Category 11: High Impact, Low Cost, High Mandate, Low Reliance............................... 141
Category 12: High Impact, Low Cost, High Mandate, High Reliance .............................. 146
Category 13: High Impact, High Cost, Low Mandate, Low Reliance............................... 152
Category 14: High Impact, High Cost, Low Mandate, High Reliance .............................. 157
Category 15: High Impact, High Cost, High Mandate, Low Reliance .............................. 162
Category 16: High Impact, High Cost, High Mandate, High Reliance ............................. 170
Conclusion: Priority Based Budgeting in Action ........................................................... 183
4
How to Use this Report
This report serves as a comprehensive playbook, providing a variety of options for Collier
County to save money, reallocate resources, generate new resources, and implement proven
solutions from other program and priority-based budgeting communities. By following this
guide, you can ensure that county resources are used effectively, optimizing the quality of life for
residents while being fiscally responsible.
Understanding the Playbook
Every program offered by the county has been scored and cataloged. Each program's cost,
funding sources, and revenue have been determined, and programs have been scored based on
county priorities and basic attributes. ResourceX has grouped similarly scoring programs into
categories based on the priority-based budgeting blueprint. These categories highlight specific
characteristics that lend themselves to partnership opportunities, cost-cutting, efficiencies, and
revenue generation, offering win-win solutions for county leadership and residents.
Here is a visual representation of the priority-based budgeting blueprint, identifying the key
opportunities to free up and reallocate resources, as well as generate new resources:
Priority Based Budgeting (PBB) is a toolset, a framework for evaluating options and
alternatives with respect to resource allocation decisions, and fundamentally a means to
achieve a solution to a particular challenge. The challenge is that most organizati ons have
5
new programs and services they wish to launch, in order to create a brighter future for their
communities, but they don't have the people or the money to launch these new services.
At the same time, for many, the cost of providing current services continue s to increase,
putting additional strain on the resources available to achieve the Results that matter most
to their citizens. Applying PBB, organizations discover solutions to optimize their current
resources, and explore opportunities to attain new resou rces in order to successfully
launch the new programs and bolster the highest priority programs required to create the
best future they can.
The challenge is one of resource scarcity, for which there are two primary means to create
an abundance of resources and overcome the problem. Conceivably, the organization can
either change the way it spends or allocates the current resource base it is pr ovided,
and/or it can devise of new ways to bring additional resources into it's possession. To solve
resource scarcity, both of these levers aim to create new resources, with which the
organization can fuel the programs it desires to launch.
• Free up, and re-allocate current resources - this approach focuses on the
"expense" side of the equation, exploring opportunities to rethink how current
resources are being spent. Presumably, one-hundred percent of an organization's
budget is the maximum potential of the solutions in this realm of opportunity.
• Generate new revenue - this approach focuses on the "revenue" side of the
equation, determining opportunities to bring new re- sources into the organization
that weren't previously collected.
In consideration of opportunities to free up, and re-allocate an organization's current
resources, there are three substantial types of alternative solutions, representing new
ways to approach the way that current programs are funded. The goal in using thi s lens is
to consider how resources currently devoted to the offering of certain services can be
freed, in order to be re-allocated towards the provision of the new services (or service
enhancements) that the organization needs to fund.
Free up and reallocate resources
Sourcing
By leveraging other potential providers of services in the community, the organization is
looking for ways to ensure that the service can still be provided, but perhaps with fewer of
the organization's resources. Other partner service providers could come from the public
sector (other local government entities like cities or counties, special districts, school
districts or even higher levels of government operating in the region), non -profit or non-
governmental agencies (chambers of commerce, united way, boys and girls clubs, food
6
banks, religiously affiliated or other volunteer agencies), or private sector businesses are
all potential partners to consider.
Options for sourcing a program could include partnering with another entity whereby the
workload is shared and distributed allowing re- sources to be freed up, or sourcing the
workload entirely to the partner organization allowing one-hundred percent of the
resources pre- viously allocated to the service to be re-allocated. The organization should
ask itself: "if there is another organization who can provide this service to our standards, is
it appropriate to leverage their efforts and their resources, in o rder that our resources be
freed up and re-allocated towards the services we need to start?"
• Can we leverage partners, or source services with public/private providers, in order
to free up our resources?
• Focus on the "irreducible core" - the services provided by the organization that it is
uniquely qualified to provide, that no other organization is capable of providing.
Efficiencies
Efficiency can be defined as the ability to achieve the same outcome, with less resources
invested in the services to achieve that outcome. Technology, as an example, could be
applied to the way that a service is provided, in order to lessen the demand on human
resources (if it saves somebody time), or non -personnel resources (if it reduces the need
to purchase materials, goods or services). If the cost of the technology solution deployed
(one-time cost of investment, and the ongoing cost of support and mai ntenance) is less
than the costs of the resources it has freed. The organization should ask itself: "can we find
ways to provide the service successfully, while lessening costs for resources by applying a
technology solution, re-organizing how this service is provided to use less resources,
seeking volunteerism, or other approaches, in order that our resources be freed up and re -
allocated towards the services we need to start?"
• Can we apply technology to automate or free up human resources?
• Can we augment service delivery with volunteers?
Service Levels
Ultimately, it may be determined that current service levels can be lessened, or
eliminated, if they are of relatively lesser or little impact on the community. Programs that
scored low overall in the PBB framework may lend themselves well to the opportuni ty to
simply do less of them, thereby freeing up the resources previously allocated to support
their provision. In general, organizations are encouraged to pursue low -ranking (Quartile 4)
programs that are not recovering their costs already through program revenues (for which
fees for services, or grants are not attainable, see next section), and for which out -sourcing
isn't an option nor the opportunity to provide the program more efficiently - if none of these
alternative options present themselves, the o rganization should ask itself: "would it be a
more wise and optimal use of our resources to do less of a service, or none at all, in order
that our resources be freed up and re-allocated towards the services we need to start?"
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• For programs less aligned with Results, can we reduce service levels, and free up
resources?
• Or, can we eliminate services to free resources?
Generate new revenues
Fees and Charges
The priority-based budgeting process identifies programs along with their associated
costs. It also documents any program revenues, including fees for services, grants, or
assessments that are specifically charged to recoup the cost of offering that servic e. The
evaluation criteria allows the local government to identify which programs have some form
of full or partial cost recovery and to what level. This information allows communities to
not waste time in budget reduction conversations by considering prog rams that already
experience a substantial level of cost recovery. Reducing or eliminating such programs
may successfully reduce expenditures but the revenues also disappear, and the
community is back to square one in terms of balancing the budget.
Having the detailed information at the program level in priority -based budgeting allows for
a variety of rich conversations among policymakers with such questions as: Are we
covering the full cost of the program with the fee being charged and if not, why n ot? Is it
appropriate to charge fees for certain programs? If the fee revenue decreases or the grant
funding disappears, should we continue to fund that program at the same level as before?
For programs identified by the process as a low priority, budget discussions can explore
several options. Where cost recoupment is appropriate, it seems reasonable to look at
fees for services in order to continue offering these programs. Where a local government
knows a low-priority program is at best self -imposed and that there are private businesses
offering a similar service, wouldn't it be obvious to strongly consider charging the end user
the program's full cost, including administrative and overhead costs, in order for the
program to continue to be offered?
Some communities have also identified how broad a constituency each program serves,
differentiating between those that benefit the entire community versus those that benefit
only a small constituency. For these programs, especially ones that don't advance the
community's goals, shouldn't the local government at least discuss charging the small
group of users for the service instead of funding it with general tax dollars paid by the entire
community.
In-sourcing, Grant Funding
While the opportunity to fully recover grant support from outside agencies commensurate
with the true cost of doing business is sufficiently covered in the "Fees and Charges"
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section, we can expand the concept to consider all potential revenue sources that could
be generated by looking for opportunities to partner to provide services. Adjoining cities,
counties, school districts, and special districts can consider merging, regi onalizing or
consolidating such services as fleet maintenance, information technology, facility
maintenance, bomb squads, K-9 units, dispatch, internal audit, recreation programs, and
building inspections to name a few. Partnering with civic organizations to provide after-
school programs, welfare programs, and senior programs, as well as sponsoring parades,
festivals, fireworks, movies in the park, and other events that bring the community together
also provide ways to conserve limited resources without sac rificing programs.
As your organization contemplates in -sourcing a program, providing a consolidated service
solution, it should also receive the revenue commensurate with the cost of providing such
services. Often these are truly win-win solutions, as the agency "out-sourcing" it's services
into your consolidated delivery model will too find cost savings. The key to the opportunity
here is that the consolidated provision of services can be less expensive in total, as
redundancies are minimized or eliminated across the multiple jurisdictions.
Taxes and Rates
Last resort. Do we have no options left besides raising additional revenue from tax and rate
payers?
Chapters of the Report
To further assist you in utilizing this playbook effectively, the report is divided into 16
chapters, each focusing on different program categories. Here’s a brief summary of each
chapter:
1. Category 1: Low Impact, Low Cost, Low Mandate, Low Reliance
Opportunities to leverage partnerships and reallocate resources efficiently, with a
focus on optimizing low-impact services.
2. Category 2: Low Impact, Low Cost, Low Mandate, High Reliance
Strategies for spinning off programs to non -profits or private businesses to maintain
service levels while reducing government burden.
3. Category 3: Low Impact, Low Cost, High Mandate, Low Reliance
Focus on meeting minimum compliance with mandates while exploring cost
recovery options.
4. Category 4: Low Impact, Low Cost, High Mandate, High Reliance
Balancing mandate requirements and community expectations with limited
resources through cost recovery and efficiency.
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5. Category 5: Low Impact, High Cost, Low Mandate, Low Reliance
Prime opportunities for cost recovery and efficiency improvements through in -
sourcing and partnerships.
6. Category 6: Low Impact, High Cost, Low Mandate, High Reliance
Evaluating service necessity and exploring partnerships or cost -sharing
mechanisms to manage high costs.
7. Category 7: Low Impact, High Cost, High Mandate, Low Reliance
Efficiently meeting mandate requirements while minimizing financial burden
through strategic adjustments and partnerships.
8. Category 8: Low Impact, High Cost, High Mandate, High Reliance
Managing high-cost, mandated services with high community reliance through cost
recovery and efficiency improvements.
9. Category 9: High Impact, Low Cost, Low Mandate, Low Reliance
Enhancing significant impact programs at low cost through targeted investments
and strategic partnerships.
10. Category 10: High Impact, Low Cost, Low Mandate, High Reliance
Increasing the effectiveness of high-impact, low-cost programs with high
community reliance through partnerships and additional funding.
11. Category 11: High Impact, Low Cost, High Mandate, Low Reliance
Ensuring compliance with mandates while maximizing community impact through
cost-effective strategies and partnerships.
12. Category 12: High Impact, Low Cost, High Mandate, High Reliance
Maintaining and enhancing critical, high-impact, low-cost services to meet
community needs and mandate requirements.
13. Category 13: High Impact, High Cost, Low Mandate, Low Reliance
Managing high-cost, impactful services through cost-sharing, partnerships, and
cost recovery mechanisms.
14. Category 14: High Impact, High Cost, Low Mandate, High Reliance
Focusing on cost management and sustainability for high -cost, high-impact
services with high community reliance.
15. Category 15: High Impact, High Cost, High Mandate, Low Reliance
Strategically managing high -cost, mandated services through partnerships and
cost-saving opportunities.
16. Category 16: High Impact, High Cost, High Mandate, High Reliance
Ensuring the sustainability of critical, high -cost, high-impact services through cost
recovery, efficiency improvements, and strategic investments.
This playbook is your tool for navigating the complexities of county budgeting, ensuring
that every decision made is aligned with community priorities and delivers the highest
value for taxpayer dollars, while fundamentally opening up options for using resources in a
new way.
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Executive Summary
Introduction
The Priority Based Budgeting (PBB) Return on Investment (ROI) Report prepared for Collier
County, Florida, by Tyler Technologies and powered by ResourceX, offers a comprehensive
playbook designed to optimize resource allocation, generate new revenue, and implement
proven solutions from other PBB communities. The report aims to ensure effective use of
county resources, enhance the quality of life for residents, and maintain fiscal
responsibility.
Understanding the Playbook
This report categorizes every county program based on cost, funding sources, revenue,
and alignment with county priorities. Programs are grouped into categories to highlight
opportunities for partnerships, cost-cutting, and revenue generation. The PBB framework
provides a toolset for evaluating resource allocation decisions and achieving solutions to
resource scarcity challenges through reallocation and new revenue generation.
The Value Proposition of Priority Based Budgeting
Priority Based Budgeting (PBB) is a transformative approach to local government budgeting
that aligns financial resources with community priorities. Implementing PBB is crucial for
several reasons:
• Resource Optimization: PBB helps identify programs that provide the highest value
to the community, ensuring that resources are allocated efficiently and effectively.
By focusing on the programs that matter most, Collier County can enhance service
delivery and achieve better outcomes for residents.
• Transparency and Accountability: PBB promotes transparency in budgeting by
clearly linking expenditures to community goals. This enhances accountability and
builds trust with residents, as they can see how their tax dollars are being used to
support priority services.
• Strategic Decision-Making: With PBB, decision-makers have a structured
framework to evaluate and prioritize programs based on their impact and alignment
with strategic goals. This leads to more informed and strategic decisions, reducing
waste and focusing investments on the most critical areas.
• Financial Sustainability: By identifying cost-saving opportunities and potential
revenue generation, PBB helps ensure long-term financial sustainability. This is
particularly important in times of fiscal constraints, enabling the county to maintain
essential services without overburdening taxpayers.
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Key Strategies
• Free up and Reallocate Resources:
• Sourcing: Partnering with public, non-profit, or private sectors to share or transfer
service provision responsibilities.
• Efficiencies: Applying technology, reorganizing service delivery, and leveraging
volunteerism to reduce costs.
• Service Levels: Reducing or eliminating low-impact services to reallocate
resources towards higher-priority needs.
• Generate New Revenue:
• Fees and Charges: Implementing or increasing fees for services to ensure full cost
recovery.
• In-sourcing and Grant Funding: Consolidating services and securing grants to
offset costs.
• Taxes and Rates: As a last resort, raising additional revenue from tax and rate
payers.
The Importance of Program -Specific Recommendations, Backed by Case Study
Examples
Program-specific guidance is a groundbreaking element of this report, providing actionable
insights and proven strategies tailored to each unique program. This approach is essential
for several reasons:
• Customized Solutions: Generic recommendations often fall short in addressing
the specific needs and challenges of individual programs. By offering program -
specific guidance, the report ensures that solutions are precisely targeted and
highly relevant, increasing the likelihood of successful implementation.
• Proven Success: Each recommendation is backed by case study examples from
other communities that have successfully implemented similar strategies. These
examples serve as a blueprint, demonstrating practical steps and real -world
results. This evidence-based approach builds confidence and provides a clear
pathway to success.
• Practical Implementation: Detailed, program-specific recommendations include
actionable steps, potential partnerships, and financial estimates, making it easier
for county officials to follow through. This reduces the complexity of
implementation and helps ensure that the recommen dations translate into tangible
outcomes.
• Maximized Impact: Tailored recommendations ensure that resources are directed
where they can have the most significant impact. By focusing on the nuances of
each program, the county can achieve optimal results, maximizing both cost
savings and service enhancements.
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Categories of Opportunity
The report is divided into 16 chapters, each focusing on different program categories,
ranging from low-impact, low-cost programs to high -impact, high-cost mandated services.
By leveraging these categorized opportunities, Collier County can strategically manage its
budget, ensuring cost savings while maintaining or improving service delivery across
various impact and cost categories.
Here’s a brief summary of key opportunities:
1. Low Impact, Low Cost, Low Mandate, Low Reliance: Optimize low-impact
services through partnerships and efficient resource reallocation. Potential savings
range from $0.75M to $1.5M.
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2. Low Impact, Low Cost, Low Mandate, High Reliance: Spin off programs to non-
profits or private businesses to maintain service levels and reduce government
burden. Potential savings range from $0.18M to $0.31M.
3. Low Impact, Low Cost, High Mandate, Low Reliance: Meet minimum compliance
with mandates while exploring cost recovery options. Potential savings range from
$0.46M to $0.93M.
4. Low Impact, Low Cost, High Mandate, High Reliance: Balance mandate
requirements and community expectations through cost recovery and efficiency.
Potential savings range from $0.66M to $1.3M.
5. Low Impact, High Cost, Low Mandate, Low Reliance: Focus on cost recovery and
efficiency improvements through in-sourcing and partnerships. Potential savings
range from $21.7M to $43.4M.
6. Low Impact, High Cost, Low Mandate, High Reliance: Evaluate service necessity
and explore partnerships to manage high costs. Potential savings range from $8.9M
to $17.7M.
7. Low Impact, High Cost, High Mandate, Low Reliance: Efficiently meet mandate
requirements through strategic adjustments and partnerships. Potential savings
range from $30.2M to $60.3M.
8. Low Impact, High Cost, High Mandate, High Reliance: Manage high-cost
mandated services through cost recovery and efficiency improvements. Potential
savings range from $5.7M to $11.5M.
9. High Impact, Low Cost, Low Mandate, Low Reliance: Enhance significant impact
programs at low cost through targeted investments and partnerships. Potential
savings range from $0.21M to $0.4M.
10. High Impact, Low Cost, Low Mandate, High Reliance: Increase the effectiveness
of high-impact, low-cost programs through partnerships and additional funding.
Opportunities around $100k.
11. High Impact, Low Cost, High Mandate, Low Reliance: Maximize community
impact while ensuring compliance with mandates. Opportunities from $180k to
$350k.
12. High Impact, Low Cost, High Mandate, High Reliance: Maintain and enhance
critical high-impact, low-cost services to meet community needs and mandate
requirements. Opportunities exceed $250k.
13. High Impact, High Cost, Low Mandate, Low Reliance: Manage high-cost
impactful services through cost-sharing partnerships and cost recovery
mechanisms. Opportunities exceed $7M.
14. High Impact, High Cost, Low Mandate, High Reliance: Focus on cost
management and sustainability for high -cost, high-impact services with high
community reliance. Potential savings range from $2.9M to $3.3M.
15. High Impact, High Cost, High Mandate, Low Reliance: Strategically manage high-
cost mandated services through partnerships and cost -saving opportunities.
Opportunities between $7.1M to $8.9M
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16. High Impact, High Cost, High Mandate, High Reliance: Ensure the sustainability
of critical high-cost, high-impact services through cost recovery, efficiency
improvements, and strategic investments. (Data not provided in draft)
Summary of PBB Opportunities
By implementing the strategies outlined in this playbook, Collier County can achieve
substantial financial benefits, freeing up resources for new initiatives and ensuring long -
term fiscal sustainability. The total range of opportunities across all categori es is detailed
in the report, providing a clear roadmap for optimizing county operations and enhancing
service delivery.
The potential savings for Collier County range from approximately $86.29 million to
$157.24 million. The breakdown of opportunities across various categories provides a
clear pathway to achieving these savings through a combination of partnerships, cost
recovery, and strategic adjustments.
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Category 1: Low Impact, Low Cost, Low Mandate, Low
Reliance
In this category, services have minimal impact and low costs, with no strong mandate or
reliance from the community. This presents an opportunity to leverage partnerships and
reallocate resources efficiently. By collaborating with external partners or insourcing
services, the local government can optimize resource use and potentially generate
revenue. Careful evaluation is needed to ensure these low -impact services are managed
effectively without compromising overall community benefit.
Revenue Generating Opportunities:
The total of the opportunities calculated ranges from
• Lower bound: $746,100
• Upper bound: $1,492,300
Bayshore Community Redevelopment Agency (CRA): Bayshore CRA/MSTU
Holiday Decorations
Program Description: Holiday Decorations within the Bayshore Beautification MSTU and
CRA
Program Cost: $25,000
Program Revenue: $0
Insight 1: Partner with local businesses for sponsorship opportunities. Local businesses
can sponsor specific decorations, events, or areas in exchange for advertising space or
recognition.
Case Study: The City of Frisco, Texas, successfully partnered with local businesses to
sponsor their Christmas in the Square event, generating significant revenue.
Insight 2: Host seasonal events or festivals. Charge vendors and food trucks for booth
space, and offer VIP experiences for a fee.
Case Study: The City of Winter Park, Florida, hosts an annual holiday festival where vendor
fees and VIP ticket sales offset the costs of holiday decorations and events.
Opportunity: Ideally, strive for $12,500 - $25,000
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Communications, Government & Public Affairs: Legislative Affairs
Program Description: Monitor, track, and report on state and federal legislative priorities
of the Board of County Commissioners.
Program Cost: $121,478.9
Program Revenue: $0
Insight 1: Develop a subscription-based newsletter service for local businesses and
residents to stay updated on legislative affairs. Charge a subscription fee for detailed
insights and analyses.
Case Study: The City of Austin, Texas, offers a similar service where subscribers pay for in -
depth legislative reports and updates.
Insight 2: Offer consulting services to other local governments or non -profits on navigating
legislative processes.
Case Study: The City of Fort Collins, Colorado, provides consulting services on
sustainability practices, which has proven to be a successful revenue -generating model.
Opportunity: Ideally, strive for $60,700 - $121,500
Conservation Collier: Caracara Prairie Preserve Land Management
Program Description: Operating funds for initial management activities within Caracara
Prairie Preserve. These funds ensure proper management costs during the Interim
Management Period.
Program Cost: $43,000
Program Revenue: $0
Insight 1: Develop eco-tourism activities such as guided tours, bird watching events, and
educational workshops. Charge participants a fee for these experiences.
Case Study: Everglades National Park offers paid guided tours and eco -workshops,
generating significant revenue while promoting conservation.
Insight 2: Partner with universities for research projects and charge for access to the
preserve for scientific studies.
Case Study: The San Diego Natural History Museum partners with local universities for
research access, providing a revenue stream for land management.
Opportunity: Ideally, strive for $21,500 - $43,000
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Domestic Animal Services Division: Community Outreach
Program Description: Promoting programs and services through social media and other
marketing campaigns. Publicizing lost pets, adoptions, and reunification of pets with their
owners. Promotion of fundraising and special events.
Program Cost: $128,056
Program Revenue: $0
Insight 1: Launch a paid membership program for animal lovers, offering exclusive
content, early adoption opportunities, and discounts on services.
Case Study: The Los Angeles SPCA offers a membership program that provides exclusive
benefits to members, generating additional revenue.
Insight 2: Host fundraising events such as pet adoption fairs, charity runs, or galas,
charging entry fees and attracting sponsors.
Case Study: The ASPCA hosts an annual gala in New York City, raising significant funds
through ticket sales and sponsorships.
Opportunity: Ideally, strive for $64,000 - $128,100
Facilities Management Division: Memorial Design & Construction
Program Description: Memorial Design & Construction
Program Cost: $41,500
Program Revenue: $0
Insight 1: Offer personalized memorial design services to the public for a fee, including
consultation and design services.
Case Study: The City of San Diego offers personalized memorial bench services, charging
fees for design and installation.
Insight 2: Partner with local artists to create unique memorial designs and sell these
designs as part of a community arts program.
Case Study: The City of Asheville, North Carolina, successfully collaborates with local
artists to create public memorials, generating revenue through art sales.
Opportunity: Ideally, strive for $20,800 - $41,500
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Facilities Management Division: Geographic Information Systems Application
Maintenance
Program Description: Develop and maintain Geographic Information Systems (GIS)
applications for internal and public use
Program Cost: $100,480.07
Program Revenue: $0
Insight 1: Offer GIS data and services to local businesses and developers for a fee,
including custom map creation and data analysis.
Case Study: The City of Portland, Oregon, provides GIS services to local businesses,
charging fees for data access and custom mapping services.
Insight 2: Develop a public portal with subscription -based access to advanced GIS tools
and data for professionals and enthusiasts.
Case Study: The City of Minneapolis, Minnesota, offers a subscription service for access
to its advanced GIS data and tools, generating consistent revenue.
Opportunity: Ideally, strive for $50,200 - $100,500
Facilities Management Division: Property Management and Leasing
Program Description: Responsible for leasing of both improved and unimproved property
for County and Constitutional Officer uses, as well as the leasing of County -owned
property to others for compatible uses and the issuance of licenses to not -for-profit
organizations to hold special events on County-owned property.
Program Cost: $161,148.25
Program Revenue: $45,692.5
Insight 1: Increase lease rates for county-owned property to reflect current market values,
ensuring competitive yet profitable leasing agreements.
Case Study: The City of Seattle, Washington, revised its leasing rates for public properties,
increasing revenue significantly while remaining competitive.
Insight 2: Develop public-private partnerships for property development, allowing private
entities to develop and use county-owned properties in exchange for a share of the profits.
Case Study: The City of Denver, Colorado, successfully implemented public -private
partnerships for developing underutilized public properties, generating additional revenue.
Opportunity: Ideally, strive for $57,700 - $115,500
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Facilities Management Division: Pest Control
Program Description: Provide insect and rodent control services for 142 County facilities
through monthly applications of pesticides and the setting of varmint traps. Services also
include termite eradication and bee removal.
Program Cost: $96,823.8
Program Revenue: $0
Insight 1: Offer pest control services to private businesses and residents for a fee,
leveraging existing expertise and equipment.
Case Study: The City of Fort Worth, Texas, provides pest control services to the public,
generating additional revenue through service fees.
Insight 2: Partner with eco-friendly pest control companies to offer joint services, receiving
a commission for referrals and collaborative services.
Case Study: The City of San Francisco, California, collaborates with green pest control
companies, sharing revenue from eco-friendly pest control services provided to the
community.
Opportunity: Ideally, strive for $48,400 - $96,800
Fleet Management Division: Fleet Vehicle Disposal
Program Description: Manage the disposal of vehicles by auction, trade-in, or salvage
Program Cost: $22,729.65
Program Revenue: $0
Insight 1: Expand the auction process to include public participation, allowing residents to
bid on surplus vehicles.
Case Study: The City of Phoenix, Arizona, opened its vehicle auctions to the public,
significantly increasing revenue from vehicle disposals.
Insight 2: Partner with local auto dealerships for trade-in programs, offering dealerships
exclusive access to surplus vehicles in exchange for higher trade -in values.
Case Study: The City of Miami, Florida, partners with local dealerships for vehicle trade -
ins, receiving higher trade-in values and additional revenue.
Opportunity: Ideally, strive for $11,400 - $22,700
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Museum Division: Education Services
Program Description: Curriculum-based education programs including preschool
programs, homeschool days, and school field trips; adult programming including lectures
and tours; special events; outreach programs delivering age-appropriate museum content
in the community.
Program Cost: $120,811.12
Program Revenue: $0
Insight 1: Develop paid membership programs offering exclusive educational content,
early access to events, and member-only experiences.
Case Study: The Smithsonian Institution offers a membership program providing exclusive
benefits, generating substantial revenue to support educational services.
Insight 2: Partner with local schools and universities to offer credited courses and field
trips, charging institutions for the programs.
Case Study: The Natural History Museum of Los Angeles County partners with local
schools to offer accredited educational programs, generating revenue through institutional
fees.
Opportunity: Ideally, strive for $60,400 - $120,800
Museum Division: Collections, Exhibition & Information Services
Program Description: Professional management of the Museum Collection, including
acquisition, registration, and cataloging, incoming and outgoing loans of material,
research and interpretation of material, and conservation of artifacts; research,
development, and maintenance of permanent exhibits; and public services related to
preserving, researching, and interpreting local history and providing public access to the
same. The collection and archive contain tens of thousands of documents, photographs,
and artifacts.
Program Cost: $194,118.97
Program Revenue: $600
Insight 1: Offer private tours and behind-the-scenes experiences for a fee, providing
exclusive access to collections and exhibits.
Case Study: The British Museum offers behind-the-scenes tours, generating additional
revenue through ticket sales for exclusive experiences.
Insight 2: Develop a digital archive subscription service, allowing researchers and
enthusiasts to access digital copies of documents and photographs for a fee.
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Case Study: The New York Public Library offers a digital subscription service for accessing
its extensive archives, generating revenue through subscription fees.
Opportunity: Ideally, strive for $96,800 - $193,500
Museum Division: Marketing
Program Description: Management of the Museum Division's owned, earned, and paid
media for branding and promotion of casual visitation, programs, exhibits, and events;
coordination of the Division's QA/QC program.
Program Cost: $124,129.98
Program Revenue: $0
Insight 1: Offer advertising space to local businesses within museum publications,
programs, and exhibits for a fee.
Case Study: The Metropolitan Museum of Art offers advertising opportunities to local
businesses in its publications, generating significant revenue from advertising fees.
Insight 2: Develop partnership programs with local hotels and tourist agencies, offering
combined tickets or packages for tourists.
Case Study: The Chicago Museum of Science and Industry partners with local hotels to
offer combined tickets, increasing visitation and revenue through package deals.
Opportunity: Ideally, strive for $62,100 - $124,100
Museum Division: Volunteers
Program Description: Professional management of the Museum Division volunteer
program including recruitment, screening, selection, training, performance management,
and recognition of volunteers.
Program Cost: $99,219.74
Program Revenue: $0
Insight 1: Implement a volunteer membership program where volunteers pay a nominal
fee for special training sessions, recognition events, and exclusive museum access.
Case Study: The California Academy of Sciences offers a volunteer membership program,
generating revenue through membership fees.
Insight 2: Develop corporate volunteer sponsorships, where local businesses sponsor
volunteer programs in exchange for branding and recognition.
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Case Study: The Boston Children's Museum partners with local corporations to sponsor
volunteer programs, generating revenue through sponsorships.
Opportunity: Ideally, strive for $49,600 - $99,200
Operations and Veteran Services Division: Veterans' Special Events
Program Description: Provide support to various activities recognizing our Veterans,
including Veteran’s Day, Memorial Day, and the annual 4th of July celebration.
Program Cost: $92,085
Program Revenue: $0
Insight 1: Partner with local businesses and organizations for event sponsorships, offering
branding opportunities and recognition at events.
Case Study: The City of San Antonio, Texas, partners with local businesses to sponsor
their Veterans Day events, generating significant revenue through sponsorships.
Insight 2: Develop ticketed VIP experiences for special events, offering exclusive seating,
meet-and-greets, and additional perks for a fee.
Case Study: The City of Washington, D.C., offers ticketed VIP experiences for their 4th of
July celebrations, generating additional revenue through ticket sales.
Opportunity: Ideally, strive for $46,000 - $92,100
Procurement Services Division: Surplus and Auctioning
Program Description: Coordinate surplus and scrap disposal, sales, auctions, recycling,
and transfers of tangible personal property and assets across County departments.
Program Cost: $55,934
Program Revenue: $0
Insight 1: Expand auction events to the public, allowing residents to bid on surplus items
and generating higher sales prices.
Case Study: The City of Chicago, Illinois, expanded its surplus auctions to include public
participation, significantly increasing revenue from sales.
Insight 2: Partner with online auction platforms to reach a broader audience and increase
the number of bidders.
Case Study: The City of Los Angeles, California, partners with online auction platforms for
surplus items, achieving higher sale prices and increased revenue.
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Opportunity: Ideally, strive for $28,000 - $55,900
Public Health Division: Community Health Planning and Statistics
Program Description: Provide continuous statistical data -based assessment of health,
demographics, and socio-economic characteristics of the population served within the
county.
Program Cost: $47,077.8
Program Revenue: $0
Insight 1: Develop subscription-based reports and data access for local businesses,
healthcare providers, and researchers.
Case Study: The City of New York offers subscription -based access to health and
demographic data, generating revenue through subscription fees.
Insight 2: Offer consulting services to local organizations on community health planning
and data analysis for a fee.
Case Study: The City of Boston, Massachusetts, provides consulting services on health
planning to local organizations, generating additional revenue through consulting fees.
Opportunity: Ideally, strive for $23,500 - $47,100
Regulation: Customer Service
Program Description: To provide timely research and resolution of customer inquiries
regarding utility service, billing, customer relations, as related to private utilities under
regulatory jurisdiction of the Board of County Commissioners.
Program Cost: $64,977
Program Revenue: $0
Insight 1: Implement a fee-for-service model for complex inquiries and detailed reports
requested by private utilities.
Case Study: The City of San Diego, California, charges fees for detailed reports and
consultations requested by private utilities, generating additional revenue.
Insight 2: Develop a premium customer service program for private utilities, offering
expedited services and dedicated account managers for a subscription fee.
Case Study: The City of Atlanta, Georgia, offers a premium customer service program for
private utilities, generating consistent revenue through subscription fees.
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Opportunity: Ideally, strive for $32,500 - $65,000
Leverage Partnerships and Reallocate Resources
Bayshore Community Redevelopment Agency (CRA) - Bayshore CRA/MSTU
Holiday Decorations
Program Description: Holiday Decorations within the Bayshore Beautification MSTU and
CRA
Program Cost: $25,000
Program Revenue: $0
Insight 1: Partner with local businesses to sponsor holiday decorations in exchange for
advertising opportunities. This approach can reduce costs significantly by sharing
expenses.
Case Study Example: The City of Winter Park, FL, partnered with local businesses to
sponsor holiday lights and decorations, successfully cutting costs by 50%.
Insight 2: Utilize volunteer groups and community organizations to assist in the setup and
takedown of decorations. This can save on labor costs and engage the community in
beautification efforts.
Case Study Example: The City of Littleton, CO, engaged local Boy Scout troops and other
community groups to help with holiday decorations, saving on labor costs and fostering
community spirit.
Ideally, strive for: $2,500 - $5,000 savings
Communications, Government & Public Affairs - Legislative Affairs
Program Description: Monitor, track, and report on state and federal legislative priorities
of the Board of County Commissioners.
Program Cost: $121,478.9
Program Revenue: $0
Insight 1: Consider outsourcing legislative tracking and reporting to a specialized firm that
can provide these services at a lower cost. This can streamline operations and reduce
overhead.
Case Study Example: The City of Tallahassee, FL, outsourced its legislative affairs
tracking to a consultancy firm, reducing costs by 20%.
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Insight 2: Implement technology solutions like legislative tracking software to automate
and streamline the process, reducing the need for extensive personnel involvement.
Case Study Example: The City of Sacramento, CA, utilized legislative tracking software,
which helped reduce staff time and cut costs by approximately 15%.
Ideally, strive for: $12,100 - $24,300 savings
Conservation Collier - Caracara Prairie Preserve Land Management
Program Description: Operating funds for initial management activities within Caracara
Prairie Preserve. Mitigation credits will be generated from the preserve, with funds
segregated to assure proper management during the Interim Management Period – FY 2013
through FY 2017.
Program Cost: $43,000
Program Revenue: $0
Insight 1: Explore partnerships with environmental NGOs to share management
responsibilities and funding. This collaboration can reduce the county's direct costs while
still ensuring proper management.
Case Study Example: The City of Austin, TX, partnered with The Nature Conservancy to
manage local preserves, cutting costs by 30%.
Insight 2: Apply for grants focused on environmental conservation to offset management
costs. Many federal and state programs offer funding for land management and
conservation efforts.
Case Study Example: San Diego County, CA, successfully applied for state conservation
grants, covering 25% of their land management costs.
Ideally, strive for: $4,300 - $8,600 savings
Domestic Animal Services Division - Community Outreach
Program Description: Promoting programs and services through social media and other
marketing campaigns. Leverage social media to publicize lost pets, adoptions, and
reunification of pets with their owners. Promotion of fundraising and special events.
Program Cost: $128,056
Program Revenue: $0
Insight 1: Increase the use of social media platforms and free online tools for outreach and
marketing to reduce traditional marketing costs. Utilize volunteers or interns to manage
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these platforms.
Case Study Example: The City of Denver, CO, shifted much of their community outreach
to social media, saving $15,000 annually on marketing expenses.
Insight 2: Partner with local media outlets for free or reduced -cost advertising in exchange
for public service announcements. This can reduce overall marketing costs while
increasing outreach.
Case Study Example: The City of Portland, OR, partnered with local TV and radio stations
for free public service announcements, reducing outreach costs by 20%.
Ideally, strive for: $12,800 - $25,600 savings
Facilities Management Division - Memorial Design & Construction
Program Description: Memorial Design & Construction
Program Cost: $41,500
Program Revenue: $0
Insight 1: Seek donations or sponsorships from local businesses, individuals, or
community organizations to fund memorial design and construction projects.
Case Study Example: The City of Atlanta, GA, funded a significant portion of their
memorial projects through donations and sponsorships, reducing municipal expenses by
40%.
Insight 2: Utilize volunteer labor for non-specialized construction tasks to minimize labor
costs, involving community groups or service organizations.
Case Study Example: The City of Phoenix, AZ, used volunteer labor for several community
construction projects, cutting costs by 25%.
Ideally, strive for: $4,200 - $8,300 savings
Facilities Management Division - Geographic Information Systems
Application Maintenance
Program Description: Develop and maintain Geographic Information Systems (GIS)
applications for internal and public use.
Program Cost: $100,480.07
Program Revenue: $0
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Insight 1: Partner with local universities or colleges to involve students in GIS projects as
part of their coursework or internships, reducing professional labor costs.
Case Study Example: The City of Raleigh, NC, partnered with North Carolina State
University to have students assist with GIS maintenance, saving 20% on costs.
Insight 2: Consider outsourcing certain GIS maintenance tasks to specialized firms that
can provide these services at a lower cost while maintaining quality.
Case Study Example: The City of San Antonio, TX, outsourced GIS maintenance to a
private firm, reducing costs by 15%.
Ideally, strive for: $10,000 - $20,100 savings
Facilities Management Division - Property Management and Leasing
Program Description: Responsible for leasing property for County and Constitutional
Officer uses, leasing County-owned property to others, and issuing licenses for not -for-
profit organizations to hold special events on County property.
Program Cost: $161,148.25
Program Revenue: $45,692.5
Insight 1: Increase the rental fees or lease rates for County -owned properties to better
align with market rates, increasing revenue.
Case Study Example: The City of Miami, FL, reviewed and adjusted their lease rates for
city-owned properties, increasing revenue by 25%.
Insight 2: Implement a property management software to streamline operations, reduce
administrative costs, and improve efficiency.
Case Study Example: The City of Dallas, TX, adopted a property management software,
reducing administrative costs by 20%.
Ideally, strive for: $11,600 - $23,100 savings
Facilities Management Division - Pest Control
Program Description: Provide insect and rodent control services for 142 County facilities
through monthly pesticide applications and varmint traps. Services include termite
eradication and bee removal.
Program Cost: $96,823.8
Program Revenue: $0
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Insight 1: Negotiate bulk service contracts with pest control providers to achieve lower
rates through economies of scale.
Case Study Example: The City of San Diego, CA, negotiated bulk contracts for pest control
services, saving 15% on costs.
Insight 2: Implement integrated pest management (IPM) practices to reduce the reliance
on chemical treatments, potentially lowering costs and environmental impact.
Case Study Example: The City of Boulder, CO, implemented IPM practices, reducing pest
control costs by 20%.
Ideally, strive for: $9,700 - $19,400 savings
Fleet Management Division - Fleet Vehicle Disposal
Program Description: Manage the disposal of vehicles by auction, trade-in, or salvage.
Program Cost: $22,729.65
Program Revenue: $0
Insight 1: Partner with online auction platforms to increase the reach and efficiency of
vehicle disposal, potentially raising higher revenues from sales.
Case Study Example: The City of Chicago, IL, partnered with an online auction platform,
increasing revenue from vehicle disposals by 25%.
Insight 2: Establish a vehicle buy-back program with local dealerships to secure better
trade-in values and reduce disposal costs.
Case Study Example: The City of Portland, OR, created a buy -back program with local
dealers, improving trade-in values by 15%.
Ideally, strive for: $2,300 - $4,500 savings
Museum Division - Education Services
Program Description: Curriculum-based education programs, including preschool
programs, homeschool days, school field trips, adult programming, lectures, tours,
special events, and outreach programs.
Program Cost: $120,811.12
Program Revenue: $0
Insight 1: Develop partnerships with local schools and educational organizations to share
costs and resources for educational programming.
Case Study Example: The City of Boston, MA, partnered with local schools to co -fund
educational programs, reducing costs by 30%.
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Insight 2: Apply for educational grants and funding from state and federal sources to
support curriculum-based programs.
Case Study Example: The City of Seattle, WA, received state educational grants that
covered 25% of their program costs.
Ideally, strive for: $12,100 - $24,200 savings
Museum Division - Collections, Exhibition & Information Services
Program Description: Professional management of the Museum Collection, including
acquisition, registration, cataloging, loans of material, research, interpretation,
conservation of artifacts, exhibit maintenance, and public services related to local history.
Program Cost: $194,118.97
Program Revenue: $600
Insight 1: Collaborate with universities and research institutions for shared funding and
expertise in managing collections and exhibitions.
Case Study Example: The City of Philadelphia, PA, partnered with local universities,
saving 20% on collection management costs.
Insight 2: Utilize volunteers and interns for routine tasks such as cataloging and research,
reducing the need for full-time staff.
Case Study Example: The City of San Francisco, CA, used a robust volunteer program,
cutting staffing costs by 15%.
Ideally, strive for: $19,300 - $38,700 savings
Museum Division - Marketing
Program Description: Management of the Museum Division's media for branding and
promotion of visitation, programs, exhibits, and events; coordination of QA/QC program.
Program Cost: $124,129.98
Program Revenue: $0
Insight 1: Leverage social media platforms and digital marketing tools for cost -effective
promotion, reducing traditional marketing expenses.
Case Study Example: The City of Austin, TX, increased their social media marketing
efforts, cutting traditional advertising costs by 25%.
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Insight 2: Partner with local media outlets for free or reduced -cost advertising in exchange
for public service announcements and event coverage.
Case Study Example: The City of Denver, CO, partnered with local TV and radio stations,
saving 20% on marketing costs.
Ideally, strive for: $12,400 - $24,800 savings
Museum Division - Volunteers
Program Description: Professional management of the Museum Division volunteer
program, including recruitment, screening, selection, training, performance management,
and recognition of volunteers.
Program Cost: $99,219.74
Program Revenue: $0
Insight 1: Implement a volunteer management software to streamline recruitment,
scheduling, and performance tracking, improving efficiency and reducing administrative
costs.
Case Study Example: The City of Orlando, FL, adopted volunteer management software,
reducing administrative costs by 15%.
Insight 2: Create partnerships with local schools and community organizations to boost
volunteer participation, potentially reducing the need for paid staff.
Case Study Example: The City of Raleigh, NC, partnered with local schools for volunteer
programs, increasing volunteer hours by 30% and reducing staffing costs.
Ideally, strive for: $9,900 - $19,800 savings
Operations and Veteran Services Division - Veterans' Special Events
Program Description: Provide support to various activities recognizing our Veterans,
including Veteran’s Day, Memorial Day, and the annual 4th of July celebration.
Program Cost: $92,085
Program Revenue: $0
Insight 1: Seek sponsorships from local businesses and veteran organizations to fund
special events, reducing the county's financial burden.
Case Study Example: The City of San Antonio, TX, secured sponsorships for veteran
events, covering 30% of the costs.
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Insight 2: Utilize volunteers from veteran organizations to help organize and run events,
minimizing labor costs and fostering community engagement.
Case Study Example: The City of Phoenix, AZ, used volunteers for veteran events,
reducing labor costs by 20%.
Ideally, strive for: $9,200 - $18,400 savings
Procurement Services Division - Surplus and Auctioning
Program Description: Coordinate surplus and scrap disposal, sales, auctions, recycling,
and transfers of tangible personal property and assets across County departments.
Program Cost: $55,934
Program Revenue: $0
Insight 1: Utilize online auction platforms to increase the efficiency and reach of surplus
sales, potentially raising higher revenues.
Case Study Example: The City of Boston, MA, used online auction platforms, increasing
surplus sale revenues by 25%.
Insight 2: Implement a recycling and reuse program to minimize waste and potentially
generate additional revenue from recyclable materials.
Case Study Example: The City of Seattle, WA, implemented a recycling program,
generating an additional 15% revenue from recyclable sales.
Ideally, strive for: $5,600 - $11,200 savings
Public Health Division - Community Health Planning and Statistics
Program Description: Provide continuous statistical data -based assessment of health,
demographics, and socio-economic characteristics of the population served within the
county.
Program Cost: $47,077.8
Program Revenue: $0
Insight 1: Partner with local universities and research institutions to share data collection
and analysis responsibilities, reducing costs.
Case Study Example: The City of San Diego, CA, partnered with local universities,
reducing data collection costs by 20%.
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Insight 2: Apply for federal and state grants aimed at public health data collection and
analysis to offset program costs.
Case Study Example: The City of Houston, TX, received federal grants for health statistics,
covering 25% of their costs.
Ideally, strive for: $4,700 - $9,400 savings
Regulation - Customer Service
Program Description: Provide timely research and resolution of customer inquiries
regarding utility service, billing, customer relations, related to private utilities under
regulatory jurisdiction of the Board of County Commissioners.
Program Cost: $64,977
Program Revenue: $0
Insight 1: Implement a customer service management software to streamline inquiries
and resolution processes, improving efficiency and reducing staff time.
Case Study Example: The City of Charlotte, NC, adopted customer service management
software, reducing resolution times by 25% and cutting costs by 15%.
Insight 2: Train staff to handle a broader range of inquiries, reducing the need for
specialized personnel and improving overall service efficiency.
Case Study Example: The City of Orlando, FL, cross-trained their customer service staff,
reducing the need for additional hires and cutting costs by 20%.
Ideally, strive for: $6,500 - $13,000 savings
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Category 2: Low Impact, Low Cost, Low Mandate,
High Reliance
Services in this category are characterized by low impact and cost but are highly relied
upon by the community. Despite the lack of a strong mandate, the high reliance indicates a
critical need. Exploring opportunities to spin off these programs to non -profits or private
businesses could maintain service levels while reducing the direct burden on the loca l
government. Incentivizing other entities to take over these services could also ensure
continued community support without straining public resources.
The total opportunity for cost savings across the programs analyzed is between $184,000
and $306,600. These savings can be achieved by implementing the provided insights and
leveraging partnerships or other cost-reduction strategies
Bureau Of Emergency Services Division - Homeland Security Training Courses
• Program Description: FEMA and State training courses
• Program Cost: $140,647
• Program Revenue: $0
Insight 1: Partner with Local Universities
• Description: Collaborate with local universities or community colleges to integrate
Homeland Security training courses into their curriculum. The universities can offer
these courses as part of their degree or certification programs, thus offloading the
cost from the county.
• Case Study: Los Angeles County partnered with local colleges to offer disaster
preparedness and response courses, reducing the burden on the county’s budget.
• Opportunity: Ideally, strive for savings of approximately $42,200 - $70,300.
Insight 2: Seek Corporate Sponsorship
• Description: Approach local businesses and corporations for sponsorship or
partnerships to fund the Homeland Security training courses. This could involve
naming rights, in-kind contributions, or direct financial support in exchange for
brand visibility and community goodwill.
• Case Study: San Diego County secured corporate sponsorships for emergency
preparedness programs, significantly reducing their costs.
• Opportunity: Ideally, strive for savings of approximately $42,200 - $70,300.
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Bureau Of Emergency Services Division - Emergency Management Plan
• Program Description: Develop and administer plans to respond to an emergency
to ensure proper protocols and processes are in place to minimize harm to persons
or property and administer the Emergency Management Performance Grant through
a Plan of Work.
• Program Cost: $126,316
• Program Revenue: $0
Insight 1: Utilize Volunteer Expertise
• Description: Leverage the expertise of retired professionals and community
volunteers with backgrounds in emergency management and planning. This can
reduce personnel costs associated with developing and maintaining emergency
management plans.
• Case Study: Cobb County, Georgia utilized volunteers for various administrative
roles in their emergency management department, leading to significant cost
savings.
• Opportunity: Ideally, strive for savings of approximately $37,900 - $63,200.
Insight 2: Regional Collaboration
• Description: Collaborate with neighboring counties to develop and share
emergency management plans. This regional approach can distribute the cost
among several jurisdictions and lead to economies of scale.
• Case Study: Tri-County Regional Planning Commission in Illinois shared
resources and planning efforts among counties, reducing individual county
expenditures.
• Opportunity: Ideally, strive for savings of approximately $37,900 - $63,200.
Community and Human Services Division - Grant Funded
Administration/Overhead
• Program Description: Support the costs associated with grant administration,
federal and state program and financial reporting and overall grant compliance.
• Program Cost: $600
• Program Revenue: $0
Given the relatively low cost of $600, significant savings opportunities might be limited.
However, for the sake of completeness:
Insight 1: Streamline Administrative Processes
• Description: Implement software solutions to automate grant administration tasks,
reducing time and labor costs associated with manual processes.
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• Case Study: Wake County, North Carolina adopted a grants management
software that streamlined reporting and compliance processes, saving
administrative costs.
• Opportunity: Ideally, strive for savings of approximately $200 - $300.
Insight 2: Cross-Train Staff
• Description: Cross-train existing staff to handle grant administration duties in
addition to their regular responsibilities, thus eliminating the need for dedicated
grant administration personnel.
• Case Study: Johnson County, Kansas cross-trained their administrative staff to
manage grant compliance, cutting down additional overhead costs.
• Opportunity: Ideally, strive for savings of approximately $200 - $300.
Community and Human Services Division - Health Care Responsibility Act
(HCRA)
• Program Description: As identified in Florida Statute 125.01, provide information to
services that meet the needs of the citizens in order to provide assistance. Out -of-
County Hospital Care as determined by Florida Statute 154.301 and Health Care
Responsibility Act (HCRA).
• Program Cost: $49,900
• Program Revenue: $0
Insight 1: Telehealth Services
• Description: Implement telehealth services to reduce the need for out -of-county
hospital care. Partner with telehealth providers to offer remote consultations and
treatments, which can significantly cut costs.
• Case Study: Miami-Dade County successfully reduced healthcare costs by
implementing a comprehensive telehealth program for residents.
• Opportunity: Ideally, strive for savings of approximately $15,000 - $25,000.
Insight 2: Non-Profit Partnerships
• Description: Collaborate with non-profit organizations that provide similar
healthcare services. These organizations can take on some of the financial burdens,
ensuring that citizens still receive necessary care without the county incurring high
costs.
• Case Study: King County, Washington partnered with local non-profits to provide
healthcare services, reducing their direct expenses.
• Opportunity: Ideally, strive for savings of approximately $15,000 - $25,000.
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Emergency Medical Services (EMS) - Emergency Medical Services Outreach -
QP, RG
• Program Description: Community outreach in the form of training or presentations
relating to emergency medical services training.
• Program Cost: $115,684
• Program Revenue: $0
Insight 1: Community Volunteer Programs
• Description: Establish a volunteer program where trained community members
assist in providing EMS outreach and training. This can reduce the personnel costs
associated with delivering these programs.
• Case Study: Denver County, Colorado utilized community volunteers for their
public health outreach programs, saving considerable personnel costs.
• Opportunity: Ideally, strive for savings of approximately $34,700 - $57,800.
Insight 2: Corporate Partnerships
• Description: Partner with local businesses to sponsor EMS outreach programs. In
exchange for sponsorship, businesses receive recognition and potential tax
benefits.
• Case Study: Austin-Travis County, Texas partnered with local businesses to fund
public health initiatives, significantly reducing costs to the county.
• Opportunity: Ideally, strive for savings of approximately $34,700 - $57,800.
Facilities Management Division - Elevator Inspection and Maintenance
• Program Description: Elevator inspection, maintenance, and repairs to ensure
proper operation and safety, and support for maintenance agreements with various
elevator companies.
• Program Cost: $180,000
• Program Revenue: $0
Insight 1: Service Contracts Consolidation
• Description: Consolidate service contracts for elevator maintenance across
multiple facilities to negotiate better rates with elevator companies.
• Case Study: Cook County, Illinois consolidated maintenance contracts for various
facilities, achieving significant cost reductions.
• Opportunity: Ideally, strive for savings of approximately $54,000 - $90,000.
Insight 2: Preventive Maintenance Programs
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• Description: Implement a rigorous preventive maintenance program to reduce the
frequency and severity of repairs. Preventive measures can extend the lifespan of
elevators and reduce long-term maintenance costs.
• Case Study: New York City Housing Authority implemented a preventive
maintenance program, reducing their elevator maintenance costs by 20%.
• Opportunity: Ideally, strive for savings of approximately $54,000 - $90,000.
Facilities Management Division - Lake Trafford Cemetery
• Program Description: This program provides for administration, operation, and
basic maintenance of the cemetery. Tasks include: selling burial plots, assigning
pre-need plots, arranging for the flagging of plots for all burials, recording deed
certificates, and processing payment of associated costs.
• Program Cost: $49,748.75
• Program Revenue: $93,200
Since the program revenue is greater than the cost, we can skip this program.
By implementing these insights and leveraging partnerships, Collier County can achieve
significant cost savings while maintaining critical community services.
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Category 3: Low Impact, Low Cost, High Mandate,
Low Reliance
This category involves services with low impact and cost but are mandated, with low
community reliance. Given the mandate, the focus should be on meeting minimum
compliance while exploring cost recovery options or partnering with other providers. This
approach ensures adherence to legal requirements without unnecessary resource
expenditure, potentially reducing the financial load on the local government.
The total potential savings for Collier County's programs are as follows:
• Minimum Potential Savings: $464,500
• Maximum Potential Savings: $928,600
These savings can be achieved through the implementation of the recommended insights
and strategies for each program.
Communications, Government & Public Affairs - Operation Support
• Program Description: Provides for the administrative office functions of the
Communications, Government, & Public Affairs Office.
• Program Cost: $84,500.32
• Program Revenue: $0
Insight 1: Implement a fee-for-service model for specific administrative services offered to
other departments or external entities. For example, charging for public relations
consulting or communication strategy services to local non -profits and businesses.
• Case Study Example: The City of Los Angeles successfully implemented a fee -for-
service model for its public affairs department, generating significant revenue by
offering PR services to local non -profits.
Insight 2: Partner with local universities for internship programs where students can earn
credits while assisting with administrative functions. This can reduce staffing costs and
bring fresh perspectives into the office.
• Case Study Example: The City of San Francisco's Public Affairs Office has
partnered with local universities to create internship programs, significantly
reducing administrative costs.
Ideally, strive for: $42,300 - $84,500
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Community and Human Services Division - Housing Grants Program
Management
• Program Description: Process lien releases, Impact Fee Deferrals, Affordable
Housing Density Bonus, Local Government Area of Opportunity (LGAO)
agreements, Affordable Housing program management.
• Program Cost: $155,853
• Program Revenue: $0
Insight 1: Charge processing fees for lien releases and impact fee deferrals. Even a
nominal fee can generate significant revenue due to the volume of transactions.
• Case Study Example: Miami-Dade County implemented a processing fee for
housing grants and lien releases, which covered administrative costs and generated
additional revenue.
Insight 2: Seek partnerships with local banks and financial institutions to sponsor the
affordable housing programs. Banks often look for community reinvestment opportunities
and can provide funding.
• Case Study Example: In Chicago, partnerships with local banks have resulted in
substantial sponsorships for housing programs.
Ideally, strive for: $77,900 - $155,900
Community and Human Services Division - Physician Lead Area Network
(PLAN)
• Program Description: A primary care health facility available to low-income, non-
insured residents.
• Program Cost: $105,000
• Program Revenue: $0
Insight 1: Implement a sliding fee scale based on income for services provided at the
health facility. This ensures that services remain accessible while generating some
revenue.
• Case Study Example: The New York City Health Department successfully uses a
sliding fee scale for its community health clinics, generating revenue while serving
low-income residents.
Insight 2: Apply for state and federal grants focused on healthcare for underserved
populations. These grants can help cover operational costs and fund additional programs.
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• Case Study Example: The City of Atlanta secured federal grants for its primary care
clinics, significantly reducing operational deficits.
Ideally, strive for: $52,500 - $105,000
Emergency Medical Services (EMS) - Emergency Helicopter Administration
• Program Description: Administrative functions for Helicopter Operations.
• Program Cost: $81,600
• Program Revenue: $0
Insight 1: Charge a service fee to hospitals and medical facilities that use the helicopter
service for patient transport. This can be structured as a subscription model or per -use
fee.
• Case Study Example: The City of Phoenix charges hospitals for EMS helicopter
services, which has been a significant revenue source.
Insight 2: Partner with air ambulance services for cost -sharing or joint operations to
reduce administrative costs and increase service efficiency.
• Case Study Example: Dallas has a cost-sharing partnership with private air
ambulance services, reducing overall expenses for EMS helicopter operations.
Ideally, strive for: $40,800 - $81,600
Facilities Management Division - Building Access Control Management
• Program Description: Provide equipment and employee identification badges for
access to government facilities.
• Program Cost: $17,302.74
• Program Revenue: $0
Insight 1: Implement a fee-for-service model where other government agencies or
departments pay for the creation and management of access control systems.
• Case Study Example: The City of Denver charges internal departments for access
control services, creating an internal revenue stream.
Insight 2: Offer access control services to private entities and organizations in the area,
especially those near government facilities.
• Case Study Example: San Diego's Facilities Management Division offers access
control services to nearby private companies, generating additional revenue.
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Ideally, strive for: $8,700 - $17,300
Facilities Management Division - Building Automation System Maintenance
• Program Description: Maintain software and hardware that control building
equipment to ensure efficiency of equipment.
• Program Cost: $58,999.50
• Program Revenue: $0
Insight 1: Charge a maintenance fee to departments benefiting from the building
automation systems to cover maintenance costs.
• Case Study Example: The City of Boston charges internal departments for building
automation maintenance, effectively distributing costs.
Insight 2: Partner with technology companies for sponsorship or funding of building
automation systems in exchange for showcasing their technology in public facilities.
• Case Study Example: San Jose partnered with tech companies for building
automation, reducing maintenance costs through sponsorships.
Ideally, strive for: $29,500 - $59,000
Fleet Management Division - Fleet Procurement
• Program Description: Vehicle and equipment procurement, contracts,
specifications, fleet assistance to agencies, purchase orders, ordering, tracking,
and related duties.
• Program Cost: $97,450.60
• Program Revenue: $0
Insight 1: Charge a procurement service fee to departments and agencies that utilize the
fleet management services for vehicle and equipment procurement.
• Case Study Example: The City of Austin charges a procurement fee for fleet
services, which has helped offset the cost of fleet management.
Insight 2: Negotiate bulk purchase discounts with vehicle manufacturers and pass on a
portion of the savings to the departments, retaining a portion to cover administrative costs.
• Case Study Example: Seattle's Fleet Management Division negotiates bulk
purchase discounts, resulting in savings and reduced operational costs.
Ideally, strive for: $48,800 - $97,500
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Office of Management & Budget - Divisional Administration
• Program Description: Provides for the administrative functions of the Office of
Management and Budget.
• Program Cost: $171,445.59
• Program Revenue: $0
Insight 1: Implement a fee-for-service model where departments pay for budget analysis
and financial planning services provided by the Office of Management & Budget.
• Case Study Example: The City of Chicago's OMB charges internal departments for
budget analysis services, generating internal revenue.
Insight 2: Offer financial consulting services to nearby municipalities and counties,
leveraging expertise to generate additional revenue.
• Case Study Example: The City of Philadelphia's OMB offers consulting services to
neighboring jurisdictions, creating a new revenue stream.
Ideally, strive for: $85,800 - $171,500
Pelican Bay Services Division - Clam Pass Ecosystem Enhancement
• Program Description: Clam Pass Enhancement
• Program Cost: $156,300
• Program Revenue: $0
Insight 1: Implement an eco-tourism fee for visitors and tourists who use the Clam Pass
area, funding ecosystem enhancement projects.
• Case Study Example: The City of Miami successfully implemented an eco -tourism
fee for its parks, funding conservation efforts.
Insight 2: Seek grants and funding from environmental organizations and federal programs
focused on ecosystem enhancement and conservation.
• Case Study Example: San Diego secured federal grants for its ecosystem
enhancement projects, significantly reducing the financial burden on the city.
Ideally, strive for: $78,200 - $156,300
By implementing these insights, Collier County can effectively offset the costs of its
mandated programs while ensuring compliance and exploring new revenue generation
opportunities.
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46
Category 4: Low Impact, Low Cost, High Mandate,
High Reliance
Services here are mandated and highly relied upon by the community but have low impact
and cost. The challenge is to balance compliance with mandate requirements and
community expectations while managing limited resources. Cost recovery efforts,
efficiency maximization, and service level adjustments can help maintain these essential
services without overburdening the budget.
The sum of the opportunities for cost recovery is as follows:
• Minimum Opportunity Sum: $656,800
• Maximum Opportunity Sum: $1,313,200
These values represent the range of potential revenue generation and cost recovery based
on the recommendations provided for each program.
Bureau Of Emergency Services Division - Crisis Response (Volunteer
Management)
• Program Description: Emergencies almost always involve volunteers - those that
are requested to respond and those that just show up to help. The unrequested
"spontaneous volunteers" need to be registered, assigned, trained, supervised, and
equipped to be safe, effective.
• Program Cost: $136,204
• Program Revenue: $0
Insight 1:Recommendation: Implement a Volunteer Management Fee
• Description: Introduce a nominal registration fee for volunteers. This fee would
cover administrative costs for training and equipment, ensuring volunteers are
adequately prepared and reducing the program's overall expenses.
• Case Study: The City of Boulder, Colorado, introduced a volunteer management
fee that successfully covered the costs of their volunteer programs while
maintaining high volunteer engagement.
Insight 2:Recommendation: Partner with Local Businesses for Sponsorships
• Description: Seek partnerships with local businesses and corporations to sponsor
volunteer programs. In return, businesses could receive recognition and marketing
opportunities through the program's activities.
• Case Study: The City of Austin, Texas, partnered with local businesses for its
volunteer emergency response program, which resulted in significant cost savings
and increased community involvement.
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Ideally, strive for: $68,100 to $136,200 in revenue generation.
Bureau Of Emergency Services Division - Emergency Crisis Shelter
• Program Description: Works with Non-Governmental Organizations (non-profit
volunteers) and other county agencies in planning and setting up shelters. EM
validates all non-governmental emergency response activities by non -governmental
agencies to better serve disaster survivo rs in immediate to long-term recovery
efforts.
• Program Cost: $126,224
• Program Revenue: $0
Insight 1:Recommendation: Implement a Shelter Use Fee
• Description: Introduce a small fee for non-profit organizations using the shelters
for training and planning sessions. This fee could help offset the costs of
maintaining and setting up these shelters.
• Case Study: Los Angeles County implemented a shelter use fee for non -profits,
which helped in covering maintenance costs and ensuring better resource
allocation.
Insight 2:Recommendation: Apply for Federal Grants
• Description: Actively pursue federal grants dedicated to emergency management
and disaster response. These grants can provide significant funding to support the
shelter program.
• Case Study: Miami-Dade County successfully applied for and received federal
grants that funded their emergency shelter programs, reducing the financial burden
on the county.
Ideally, strive for: $63,100 to $126,200 in cost recovery.
Bureau Of Emergency Services Division - Special Needs Administration
• Program Description: As mandated by the State of Florida, provide and maintain a
listing and case needs assessment of special needs citizens that may require
additional assistance during times of emergency or evacuation. Facilities such as
nursing homes, rest homes, and congregate care facilities require their disaster
plans to be reviewed annually for compliance.
• Program Cost: $136,903
• Program Revenue: $0
Insight 1:Recommendation: Charge for Compliance Reviews
• Description: Introduce a fee for the annual disaster plan reviews conducted for
facilities like nursing homes and rest homes. This fee can help offset the costs
associated with maintaining the special needs registry.
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• Case Study: Orange County, Florida, implemented a fee for compliance reviews of
disaster plans, which significantly reduced the financial burden on the county's
emergency services division.
Insight 2:Recommendation: Offer Training Workshops
• Description: Conduct paid training workshops for facility staff on disaster
preparedness and compliance. These workshops can generate revenue while
enhancing the preparedness of facilities.
• Case Study: The City of San Diego offers paid workshops for emergency
preparedness, which have become a steady revenue stream for their emergency
services department.
Ideally, strive for: $68,500 to $136,900 in cost recovery.
Communications, Government & Public Affairs - Public Records
• Program Description: Provide Document and Records Management Systems that
assures compliance with public records law and reduces costs associated with
records creation, storage, retrieval, and disposition. Accept and fill requests for
public information.
• Program Cost: $136,065.74
• Program Revenue: $1,000
Insight 1:Recommendation: Introduce a Digital Access Fee
• Description: Implement a small fee for digital access to public records. This fee
would be charged per request or per document downloaded, helping to offset the
costs of managing and retrieving these records.
• Case Study: The City of Chicago introduced a digital access fee for public records
requests, which helped cover the costs associated with maintaining their digital
records management system.
Insight 2:Recommendation: Offer Premium Research Services
• Description: Provide a premium research service for businesses and individuals
requiring extensive document retrieval and analysis. This service would be offered
at a higher fee, catering to those who need in-depth information and analysis.
• Case Study: New York City offers premium research services for public records,
generating additional revenue while providing a valuable service to businesses and
researchers.
Ideally, strive for: $67,500 to $135,100 in cost recovery.
Community and Human Services Division - Local Provider Participation
• Program Description: Local Provider Participation Program in which local
governments and public hospitals transfer funds to the Agency for Health Care
Administration (AHCA) to help fund the Local Provider Participation Fund program.
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Funds received by the AHCA are then used to draw down funds from the federal
government as “match” funding to provide additional healthcare services for low -
income individuals.
• Program Cost: $108,700
• Program Revenue: $0
Insight 1:Recommendation: Leverage Federal Matching Funds
• Description: Actively work to leverage federal matching funds more effectively by
ensuring all eligible expenditures are included. This can increase the amount of
federal funding received and reduce the burden on local funds.
• Case Study: The State of Texas effectively leveraged federal matching funds for
their healthcare programs, significantly increasing the amount of federal aid
received and reducing state expenditures.
Insight 2:Recommendation: Implement a Provider Participation Fee
• Description: Introduce a small fee for local providers participating in the program.
This fee would help offset administrative costs and ensure the sustainability of the
program.
• Case Study: California's Medi-Cal program implemented provider participation
fees, which helped cover administrative costs and ensured the program's longevity.
Ideally, strive for: $54,400 to $108,700 in cost recovery.
Community and Human Services Division - Program Support
• Program Description: General Fund support of CHS grant-funded positions and
operating costs for which grant funding for program administration and delivery are
exhausted, insufficient or unallowable, Social Services, Affordable Housing
operating expense funding, and Housing and Human Services grant match funds.
• Program Cost: $78,200
• Program Revenue: $0
Insight 1:Recommendation: Apply for Additional Grants
• Description: Actively seek and apply for additional grants from federal, state, and
private sources. Focus on grants specifically aimed at supporting administrative
costs and program delivery.
• Case Study: The City of Denver successfully applied for multiple grants to support
their social services programs, significantly reducing their reliance on general
funds.
Insight 2:Recommendation: Partner with Non-Profit Organizations
• Description: Form partnerships with non-profit organizations that can provide
matching funds or in-kind contributions. These partnerships can help cover the
costs of program support and increase the reach and effectiveness of the
programs.
50
• Case Study: Seattle partnered with non-profits to support their affordable housing
programs, leveraging additional resources and reducing the strain on city funds.
Ideally, strive for: $39,100 to $78,200 in cost recovery.
Community and Human Services Division - Medication Assistance
• Program Description: As identified in Florida Statute 125.01, provide short -term
assistance to elderly, poverty-level, uninsured county residents to alleviate illness
and prolonged disabilities.
• Program Cost: $10,000
• Program Revenue: $0
Insight 1:Recommendation: Partner with Pharmaceutical Companies
• Description: Establish partnerships with pharmaceutical companies to provide
medications at a reduced cost or through donation programs. This can significantly
reduce the program's costs.
• Case Study: The State of New York partnered with pharmaceutical companies to
provide free medications to low-income residents, greatly reducing the program's
expenditures.
Insight 2:Recommendation: Implement a Sliding Scale Fee
• Description: Introduce a sliding scale fee based on income for medication
assistance. This ensures that those who can afford to pay a small amount
contribute to the program, reducing overall costs.
• Case Study: The City of San Francisco implemented a sliding scale fee for their
medication assistance program, which helped cover a portion of the program costs
while maintaining accessibility for those in need.
Ideally, strive for: $5,000 to $10,000 in cost recovery.
Community and Human Services Division - Abused Children Exams
• Program Description: Provide medical exams to abused children in Collier County
who are residents, as required by Florida Statute 39.304(5).
• Program Cost: $80,000
• Program Revenue: $0
Insight 1:Recommendation: Apply for Victim Assistance Grants
• Description: Seek out grants specifically aimed at supporting services for abused
children, such as the Victims of Crime Act (VOCA) grants. These grants can provide
substantial funding to cover the costs of the program.
51
• Case Study: Harris County, Texas, successfully obtained VOCA grants to fund their
child advocacy and abuse prevention programs, covering a significant portion of the
costs.
Insight 2:Recommendation: Partner with Local Hospitals
• Description: Form partnerships with local hospitals to share the costs of medical
exams. Hospitals can provide facilities and medical staff at a reduced cost or as
part of their community service initiatives.
• Case Study: Cook County, Illinois, partnered with local hospitals to provide
medical exams for abused children, which reduced costs and improved service
delivery.
Ideally, strive for: $40,000 to $80,000 in cost recovery.
Community and Human Services Division - Indigent Burials
• Program Description: Provide burial/cremation services to Collier County
residents or unclaimed individuals not financially able to be buried in other
manners, as required by Florida Statute 406.50.
• Program Cost: $32,000
• Program Revenue: $0
Insight 1:Recommendation: Introduce a Burial Assistance Fund
• Description: Establish a burial assistance fund supported by community donations
and fundraising events. This fund can help cover the costs of indigent burials.
• Case Study: The City of Phoenix created a burial assistance fund through
community donations, which helped alleviate the financial burden on the city's
budget.
Insight 2:Recommendation: Partner with Funeral Homes
• Description: Form partnerships with local funeral homes to provide discounted or
pro bono services for indigent burials. In return, funeral homes receive community
recognition and potential tax benefits.
• Case Study: San Antonio partnered with local funeral homes to provide indigent
burial services at a reduced cost, significantly lowering the program's expenses.
Ideally, strive for: $16,000 to $32,000 in cost recovery.
County Manager Operations - Agenda Management
• Program Description: Monitor and print the bi-weekly Board of County
Commissioners agenda, ensuring all items properly attached. Facilitates County
Productivity Committee and County Manager Office software and processes.
• Program Cost: $190,906
52
• Program Revenue: $0
Insight 1:Recommendation: Implement Digital Agenda Management
• Description: Transition to a fully digital agenda management system to reduce
printing and administrative costs. Charge a small fee for digital access to meeting
agendas.
• Case Study: The City of San Francisco transitioned to a digital agenda management
system, which significantly reduced costs and increased efficiency.
Insight 2:Recommendation: Offer Sponsorship Opportunities
• Description: Offer sponsorship opportunities for local businesses to advertise in
the digital agendas. This can generate revenue while providing businesses with
valuable exposure.
• Case Study: Los Angeles County introduced sponsorships in their digital agendas,
generating additional revenue and offsetting the costs of the agenda management
program.
Ideally, strive for: $95,500 to $190,900 in cost recovery.
Dori Slosberg Driver Education - Driver Education
• Program Description: All funds collected, pursuant to Collier County Ordinance
2007-39, will be used exclusively to fund the direct expenses of driver education
programs in Collier County schools. Eligible direct education expenses include the
purchase of goods and services, including, but not limited to, driver education
course materials, vehicles exclusively used for driver education programs, driver
simulators, and salaries of driver education instructors.
• Program Cost: $1,000
• Program Revenue: $0
Insight 1:Recommendation: Apply for Traffic Safety Grants
• Description: Apply for traffic safety grants from state and federal sources to fund
driver education programs. These grants can cover the costs of materials and
equipment.
• Case Study: The State of Oregon received traffic safety grants that funded driver
education programs in public schools, reducing the need for local funding.
Insight 2:Recommendation: Introduce a Course Fee
• Description: Introduce a nominal course fee for students enrolling in driver
education programs. This fee can help cover program costs while remaining
affordable for families.
• Case Study: The City of Seattle introduced a course fee for their driver education
programs, which helped cover the costs of the program and allowed for continued
expansion.
Ideally, strive for: $500 to $1,000 in cost recovery.
53
Emergency Medical Services (EMS) - Emergency Medical Services Training
• Program Description: Directs emergency medical services training to improve
upon and assess competency levels, and identify areas for improvement.
• Program Cost: $177,500
• Program Revenue: $0
Insight 1:Recommendation: Offer Paid Training Workshops
• Description: Offer paid training workshops for EMS personnel from other counties
and private EMS providers. This can generate revenue while improving regional EMS
capabilities.
• Case Study: The City of Houston offers paid EMS training workshops, generating
significant revenue and enhancing the skills of EMS personnel across the region.
Insight 2:Recommendation: Apply for Training Grants
• Description: Seek out training grants from federal and state sources to support
EMS training programs. These grants can provide substantial funding for training
initiatives.
• Case Study: The State of Colorado received training grants for EMS programs,
which helped fund advanced training and improved emergency response
capabilities.
Ideally, strive for: $88,800 to $177,500 in cost recovery.
Facilities Management Division - Americans with Disabilities Act (ADA)
• Program Description: Upgrade County facilities to improve handicapped access to
government facilities and purchase equipment for County employees with special
needs.
• Program Cost: $43,900
• Program Revenue: $0
Insight 1:Recommendation: Apply for ADA Compliance Grants
• Description: Apply for ADA compliance grants from federal and state sources to
fund facility upgrades and equipment purchases. These grants can cover a
significant portion of the program costs.
• Case Study: The City of Boston received ADA compliance grants, which funded
extensive upgrades to public facilities and improved accessibility for individuals
with disabilities.
Insight 2:Recommendation: Partner with Disability Advocacy Groups
• Description: Form partnerships with disability advocacy groups to secure funding
and in-kind contributions for ADA compliance projects. These partnerships can
provide financial support and ensure projects meet community needs.
54
• Case Study: San Diego partnered with local disability advocacy groups to fund ADA
compliance projects, enhancing accessibility while reducing costs.
Ideally, strive for: $22,000 to $43,900 in cost recovery.
Facilities Management Division - GAC Land Trust Property
• Program Description: This program includes administering the GAC Land Trust
Fund, negotiating and processing sales of trust property, and processing requests
from divisions for use of trust funds for capital projects that will benefit the
residents of Golden Gate Estates. Revenue is from processing fees for sales
requests. Sales revenue and expenses are shown in GAC Land Trust Fund (605).
• Program Cost: $29,588.25
• Program Revenue: $7,000
Insight 1:Recommendation: Increase Processing Fees
• Description: Review and adjust processing fees for sales requests to better align
with the actual costs of administering the trust fund. This can help cover
administrative expenses and ensure the program is self -sustaining.
• Case Study: The City of Los Angeles adjusted processing fees for their land trust
program, which resulted in increased revenue and better alignment with
administrative costs.
Insight 2:Recommendation: Offer Premium Property Management Services
• Description: Introduce premium property management services for land trust
properties, including enhanced maintenance and development support. These
services can be offered at a higher fee, generating additional revenue.
• Case Study: Miami-Dade County introduced premium property management
services for their land trust properties, which generated additional revenue and
improved property management outcomes.
Ideally, strive for: $11,300 to $22,600 in cost recovery.
Regulation - Citations Office/Lien Search
• Program Description: Process payments, prepare reports, and monitor revenue.
Process violations and citations issued by the Sheriff’s Office, Public Utilities,
Domestic Animal Services, false alarms, park rangers, and Code Enforcement
investigators.
• Program Cost: $173,397
• Program Revenue: $305,000
This program generates more revenue than its cost. Skip.
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Regulation - Section Administration/Overhead
• Program Description: Funding for administration, processing of right -of-way
permits, and fixed divisional overhead.
• Program Cost: $34,000
• Program Revenue: $0
Insight 1:Recommendation: Implement Permit Processing Fees
• Description: Introduce or increase fees for processing right-of-way permits. This
can help cover the administrative costs associated with permit processing and
ensure the program is self-sustaining.
• Case Study: The City of San Francisco implemented permit processing fees, which
helped cover the administrative costs and improved the efficiency of their
permitting process.
Insight 2:Recommendation: Offer Expedited Permit Services
• Description: Introduce expedited permit services for an additional fee. This can
provide a faster processing option for applicants while generating additional
revenue for the program.
• Case Study: The City of Chicago offers expedited permit services, which has
become a significant revenue stream and improved customer satisfaction.
Ideally, strive for: $17,000 to $34,000 in cost recovery.
56
Category 5: Low Impact, High Cost, Low Mandate,
Low Reliance
High-cost services with low impact and minimal mandate fall into this category, presenting
a prime opportunity for cost recovery and efficiency improvements. In -sourcing for revenue
generation or partnering with external entities can reduce the financial strain. Reducing or
eliminating non-essential services while maximizing operational efficiency ensures that
resources are utilized where they can create the most significant benefit.
• Total Minimum Opportunity: $21,708,300
• Total Maximum Opportunity: $43,419,300
These figures represent the potential cost offsets and revenue generation opportunities
identified across all the analyzed programs.
Administration - GMCDD - GIS/Mapping
• Program Description: Maintain, edit, and update the County's Official Zoning Atlas
computer files. Provide technical support to Engineering, Zoning, and
Comprehensive Planning Divisions, including rezone exhibits/property owner lists
and support for the County's Growth Management Plan. Maintain, edit, and update
the GIS/911 Addressing database for utilization by all County agencies.
• Program Cost: $454,695
• Program Revenue: $0
Insight 1: Implement a fee-for-service model for GIS/Mapping support to external divisions
and the public. This could involve charging for detailed zoning reports, rezone exhibits, and
GIS/CAD support services.
• Case Study Example: Montgomery County, Maryland charges fees for GIS services
provided to non-county agencies and private entities, generating substantial
revenue.
Insight 2: Partner with local universities and technical colleges to offer paid internships
and project-based learning opportunities that leverage student labor for GIS tasks,
reducing the need for full-time staff.
57
• Case Study Example: The City of Raleigh, North Carolina partners with North
Carolina State University to provide GIS services through student projects,
significantly reducing costs.
Ideally, strive for: $227,300 - $454,700 in cost offset.
Bayshore Community Redevelopment Agency (CRA) - Bayshore CRA/MSTU
Landscaping
• Program Description: Landscaping costs within the Bayshore Beautification MSTU
and CRA.
• Program Cost: $239,000
• Program Revenue: $0
Insight 1: Introduce a sponsorship program where local businesses can sponsor specific
landscaping projects or areas, in return for advertising space or recognition.
• Case Study Example: The City of Tampa, Florida has a "Sponsor -a-Spot" program
where businesses can sponsor median landscaping, generating revenue for the city.
Insight 2: Outsource landscaping services to a private company that can offer competitive
pricing while maintaining quality, thereby reducing direct operational costs.
• Case Study Example: The City of Austin, Texas, outsourced its landscaping
services and saved approximately 20% on annual costs.
Ideally, strive for: $119,500 - $239,000 in cost offset.
Bayshore Community Redevelopment Agency (CRA) - Bayshore CRA/MSTU
Maintenance
• Program Description: Maintenance and repair of existing structures within the
Bayshore Beautification MSTU and CRA (Non -Landscaping).
• Program Cost: $246,800
• Program Revenue: $0
Insight 1: Establish a volunteer program for minor maintenance and beautification tasks,
leveraging community involvement to reduce labor costs.
• Case Study Example: The City of Portland, Oregon's "Friends of Trees" program
involves volunteers in the maintenance of green spaces, reducing city expenses.
58
Insight 2: Develop a partnership with local trade schools or vocational programs where
students can gain practical experience by working on maintenance projects under
professional supervision.
• Case Study Example: Denver Public Schools' CareerConnect program allows
students to gain hands-on experience in various trades, providing a workforce for
city projects at reduced costs.
Ideally, strive for: $123,400 - $246,800 in cost offset.
Community and Human Services Division - Mental Health and Substance
Abuse Medical Services-David Lawrence Center and NAMI
• Program Description: Contract between Collier County and NAMI and the David
Lawrence Center for mental health and substance abuse services, pursuant to
Florida Statute, Section 394.76(9)(a) and (b).
• Program Cost: $1,530,700
• Program Revenue: $0
Insight 1: Pursue state and federal grants specifically targeted at mental health and
substance abuse programs to offset operational costs.
• Case Study Example: Los Angeles County secured millions in federal grants for
mental health services under the Mental Health Services Act (MHSA), reducing local
funding needs.
Insight 2: Implement a sliding fee scale for services based on clients' ability to pay,
ensuring those who can contribute financially do so.
• Case Study Example: The Mental Health Center of Denver employs a sliding fee
scale for its services, ensuring cost recovery while maintaining accessibility.
Ideally, strive for: $765,400 - $1,530,700 in cost offset.
Conservation Collier - Land Management
• Program Description: Land management activities necessary to manage 4,350
acres in 21 different locations. Activities include fencing, exotic plant treatment and
control, prescribed fire, trail maintenance, and other restoration activities specified
by land management plans developed for each property.
• Program Cost: $1,308,542
• Program Revenue: $1,400
59
Insight 1: Establish a conservation fee for visitors to managed lands, using the revenue to
offset management costs. Implement annual passes or day -use fees.
• Case Study Example: The Great Smoky Mountains National Park introduced a
parking fee program, generating significant revenue for park maintenance.
Insight 2: Partner with environmental non -profits and corporate sponsors to fund specific
projects, such as trail maintenance or exotic plant control, in exchange for recognition and
tax benefits.
• Case Study Example: The City of Boulder, Colorado partners with local businesses
for park maintenance projects, reducing direct costs to the city.
Ideally, strive for: $653,600 - $1,308,600 in cost offset.
County Water-Sewer District - Divisional Administration
• Program Description: Provides executive level management, administrative and
policy oversight, and process improvement to the divisions and employees within
the Public Utilities Department. Responsible for the expansion and continued
maintenance of all strategic/business planning for the Public Utilities Department,
inter-local and developer agreements, and Growth Management Plan compliance.
• Program Cost: $460,581
• Program Revenue: $49,800
Insight 1: Implement a performance-based efficiency audit to identify and eliminate
redundant processes, streamlining operations and reducing administrative overhead.
• Case Study Example: The City of Philadelphia conducted a performance audit of
its Water Department, leading to the implementation of efficiency measures that
saved millions.
Insight 2: Develop public-private partnerships (PPPs) for infrastructure projects, where
private entities can invest in and manage certain utilities, providing cost savings and
efficiency.
• Case Study Example: The City of Indianapolis utilized PPPs for its water and
wastewater systems, resulting in significant cost savings and service
improvements.
Ideally, strive for: $205,400 - $410,800 in cost offset
60
Domestic Animal Services Division - Animal Shelter Services
• Program Description: Cleaning and sanitization protocols to limit zoonotic disease
and transmission of illness in accordance with American Veterinary Medical
Association Guidelines.
• Program Cost: $547,323.92
• Program Revenue: $170,500
Insight 1: Increase adoption fees and offer premium services (such as training and
grooming) as part of the adoption package to generate additional revenue.
• Case Study Example: The San Francisco SPCA increased adoption fees and
introduced premium services, resulting in higher revenue and better care for
animals.
Insight 2: Establish a "Sponsor a Pet" program where individuals or businesses can
sponsor the care of a specific animal, covering costs and receiving recognition.
• Case Study Example: The Humane Society of Charlotte implemented a pet
sponsorship program, significantly increasing funds for animal care.
Ideally, strive for: $188,400 - $376,800 in cost offset.
Domestic Animal Services Division - Animal Care
• Program Description: Animal intake processes including impounding of stray
animals, owner surrenders, health checks, vaccinations, and creation of animal
care records.
• Program Cost: $806,830
• Program Revenue: $0
Insight 1: Implement a microchipping program with a fee for all impounded animals,
making it easier to reunite pets with their owners and reduce long -term care costs.
• Case Study Example: The City of Austin, Texas introduced a mandatory
microchipping program, resulting in a higher return -to-owner rate and reduced
shelter costs.
Insight 2: Partner with local veterinarians to offer low -cost vaccination and health check
clinics, generating revenue through service fees.
• Case Study Example: Miami-Dade Animal Services partnered with local vets for
vaccination clinics, generating revenue and improving community animal health.
61
Ideally, strive for: $403,400 - $806,800 in cost offset.
Emergency Medical Services (EMS) - EMS Billing and Collection Services
• Program Description: Includes two and one-half billing staff plus EMS billing and
collections contract and bank fees.
• Program Cost: $2,151,747
• Program Revenue: $13,000,000
This program is skipped as the revenue exceeds the cost.
Emergency Medical Services (EMS) - Emergency Medical Services
Administration - QP, RG
• Program Description: Office and administrative support for all EMS.
• Program Cost: $3,619,269.95
• Program Revenue: $0
Insight 1: Consolidate administrative functions with other county departments to reduce
overhead costs and improve efficiency.
• Case Study Example: The City of Houston, Texas consolidated administrative
functions across departments, resulting in significant cost savings.
Insight 2: Implement technology solutions for administrative tasks, such as automated
scheduling and electronic record-keeping, to reduce the need for manual processes.
• Case Study Example: The City of Chicago implemented an electronic health record
system for EMS, reducing administrative costs and improving service efficiency.
Ideally, strive for: $1,809,600 - $3,619,300 in cost offset.
Facilities Management Division - Building Miscellaneous Maintenance and
Repair
• Program Description: This section manages miscellaneous maintenance functions
and activities of the Division, coordinates the preventative maintenance programs
for the County’s structures and facility -related assets.
• Program Cost: $811,421
• Program Revenue: $405,000
62
Insight 1: Adopt a predictive maintenance program using IoT (Internet of Things) devices to
monitor equipment health and schedule maintenance only when needed, reducing
unnecessary repairs and downtime.
• Case Study Example: The City of Bellevue, Washington, implemented predictive
maintenance for its facilities, resulting in reduced costs and improved asset
longevity.
Insight 2: Outsource non-essential maintenance tasks to local contractors who can
provide services at a lower cost due to economies of scale.
• Case Study Example: The City of San Diego outsourced certain maintenance tasks
to private contractors, achieving cost savings while maintaining service quality.
Ideally, strive for: $203,200 - $406,400 in cost offset.
Facilities Management Division - Custodial Services
• Program Description: Clean, sanitize, and restock products at public facilities.
• Program Cost: $1,469,596.35
• Program Revenue: $0
Insight 1: Implement a green cleaning program using environmentally friendly products
and practices, potentially attracting grants or sponsorships focused on sustainability.
• Case Study Example: The City of San Francisco's Green Cleaning Program received
grants and sponsorships for its environmentally friendly practices, reducing
operational costs.
Insight 2: Contract with a custodial service provider that offers competitive rates and
specialized cleaning services, reducing the need for in-house staff and supplies.
• Case Study Example: The City of Atlanta outsourced its custodial services,
achieving significant cost reductions while maintaining high cleanliness standards.
Ideally, strive for: $734,800 - $1,469,600 in cost offset.
Facilities Management Division - Building HVAC Repair Systems
• Program Description: Ensures, through repairs and replacements, reliable
operations of HVAC Systems, indoor comfort, air quality, and temperature control,
enhancing overall building functionality.
• Program Cost: $1,648,387
• Program Revenue: $0
63
Insight 1: Implement an energy management system (EMS) to optimize HVAC operations,
reducing energy consumption and maintenance costs.
• Case Study Example: The City of Boston implemented an EMS, reducing energy
consumption and HVAC maintenance costs significantly.
Insight 2: Enter into a performance-based contract with an HVAC service provider, where
the provider is paid based on the energy savings achieved.
• Case Study Example: The City of Seattle entered into a performance-based
contract for its HVAC systems, achieving substantial energy and cost savings.
Ideally, strive for: $824,200 - $1,648,400 in cost offset.
Facilities Management Division - Government Security
• Program Description: Administration and management of County contract security
functions. Provides resources for detection of contraband and the protection of
judiciary, elected officials, employees, and visitors.
• Program Cost: $1,543,999
• Program Revenue: $0
Insight 1: Integrate advanced security technologies, such as AI -based surveillance and
access control systems, to reduce the need for human security personnel.
• Case Study Example: The City of Dallas implemented AI -based security systems,
reducing the need for human personnel and lowering costs.
Insight 2: Form partnerships with private security firms for specialized security services,
allowing the county to focus on core security functions.
• Case Study Example: The City of Miami partnered with private security firms for
event security, reducing overall security costs.
Ideally, strive for: $772,000 - $1,544,000 in cost offset.
Facilities Management Division - Grounds Maintenance
• Program Description: Provide competitive sub-contracted landscaping services to
the County’s main campus and approximately 60 satellite facilities, including pest
control, fertilization, and mulching.
• Program Cost: $1,123,652.70
• Program Revenue: $0
64
Insight 1: Implement a volunteer-based "Adopt-a-Garden" program, encouraging local
community groups and businesses to maintain specific areas, reducing county labor
costs.
• Case Study Example: The City of San Jose's Adopt -a-Park program uses volunteers
to maintain parks and green spaces, significantly reducing city maintenance costs.
Insight 2: Use drought-resistant and low-maintenance native plants to reduce water usage
and maintenance needs, thereby lowering overall landscaping costs.
• Case Study Example: The City of Los Angeles implemented drought -resistant
landscaping in public spaces, reducing water usage and maintenance costs.
Ideally, strive for: $561,800 - $1,123,700 in cost offset
Facilities Management Division - Technical Systems Repairs
• Program Description: Responsible for the technical management, maintenance,
updates, enhancement, additions, and fieldwork associated with the County -wide
Video Management System, Code Blue system, and security badge access system.
• Program Cost: $344,086
• Program Revenue: $0
Insight 1: Consolidate technical systems management with other departments that have
overlapping technical support needs, thereby sharing resources and reducing overall
costs.
• Case Study Example: The City of Minneapolis consolidated its technical systems
management across several departments, resulting in cost savings through shared
resources.
Insight 2: Implement a service contract with a specialized technical support firm that can
provide on-demand services, reducing the need for full-time in-house staff.
• Case Study Example: The City of Denver outsourced technical support for its
security systems to a specialized firm, achieving significant cost reductions.
Ideally, strive for: $172,000 - $344,100 in cost offset.
Fleet Management Division - Maintenance, Repair, and Acquisition
• Program Description: Maintain County vehicles and equipment in excellent
operating condition with a goal of a 95% availability rate.
• Program Cost: $2,637,300.90
• Program Revenue: $3,621,900
65
This program is skipped as the revenue exceeds the cost.
Fleet Management Division - Sublet Fleet Maintenance
• Program Description: Contracted services, collision repair, towing, glass, PM,
maintenance, car wash, tire service.
• Program Cost: $546,542.20
• Program Revenue: $374,000
Insight 1: Establish a partnership with local automotive repair shops to provide discounted
rates for fleet maintenance services, leveraging volume discounts.
• Case Study Example: The City of San Diego partnered with local repair shops,
achieving cost savings through negotiated volume discounts.
Insight 2: Implement an in-house training program for county employees to perform basic
maintenance and repair tasks, reducing the need for external services.
• Case Study Example: The City of Phoenix created an in -house fleet maintenance
training program, reducing reliance on external contractors and saving costs.
Ideally, strive for: $86,300 - $172,500 in cost offset.
Fleet Management Division - Fuel Services
• Program Description: Provided for County vehicles, equipment, and emergency
generators. Refueling stations maintained to exceed 99% availability.
• Program Cost: $7,055,620.20
• Program Revenue: $7,372,000
This program is skipped as the revenue exceeds the cost.
Fleet Management Division - Fleet Facility & Resources
• Program Description: Fleet lifts, jacks, tools, service trucks, fuel trucks, diagnostic
equipment, utilities, and property insurance.
• Program Cost: $916,200
• Program Revenue: $0
Insight 1: Lease specialized equipment rather than purchasing it outright, reducing upfront
costs and maintenance expenses.
• Case Study Example: The City of Boston leases specialized fleet equipment,
lowering initial capital expenditures and maintenance costs.
66
Insight 2: Implement a shared services model where fleet facilities and resources are
shared with neighboring municipalities, spreading out costs and improving utilization
rates.
• Case Study Example: The City of Charlotte, North Carolina implemented a shared
services model for fleet maintenance with neighboring towns, achieving cost
savings and improved resource utilization.
Ideally, strive for: $458,100 - $916,200 in cost offset.
Human Resources Division - Talent Development
• Program Description: Develop and promote training programs for County staff to
meet employee needs, provide professional growth and development
opportunities, and provide guidance for succession planning. Coordinate
onboarding and orientation for new hires. Develop and manage staff recognition
programs. Administer the employee evaluation process. Manage the tuition
reimbursement program.
• Program Cost: $328,511.08
• Program Revenue: $0
Insight 1: Partner with local universities and online learning platforms to provide training
programs at a reduced cost or for free, in exchange for marketing opportunities.
• Case Study Example: The City of New York partnered with Coursera to provide free
online courses to city employees, reducing training costs.
Insight 2: Implement a train-the-trainer program where selected employees are trained to
deliver professional development courses internally, reducing the need for external
trainers.
• Case Study Example: The City of Los Angeles implemented a train -the-trainer
program, significantly reducing the cost of professional development.
Ideally, strive for: $164,300 - $328,500 in cost offset.
Immokalee Community Redevelopment Agency (CRA) - Immokalee
CRA/MSTU Landscaping
• Program Description: Landscaping costs within the Immokalee Beautification
MSTU, CRA, and Roadway Maintenance areas.
• Program Cost: $295,700
• Program Revenue: $0
67
Insight 1: Introduce a "beautification sponsorship" program where local businesses can
sponsor landscaping projects in exchange for advertising opportunities.
• Case Study Example: The City of Tampa, Florida, has a "Sponsor-a-Spot" program
where businesses sponsor median landscaping, generating revenue.
Insight 2: Utilize community service programs where individuals fulfill community service
hours through landscaping and maintenance work, reducing labor costs.
• Case Study Example: The City of San Diego uses community service workers for
landscaping and maintenance tasks, lowering overall costs.
Ideally, strive for: $147,900 - $295,700 in cost offset.
Improvement Districts and MSTU - Operation & Maintenance
• Program Description: To address neighborhood operations and maintenance
issues as desired by local residents who form the MSTU.
• Program Cost: $340,100
• Program Revenue: $276,600
Insight 1: Increase the MSTU fee slightly to cover additional operational and maintenance
costs, ensuring financial sustainability.
• Case Study Example: The City of Orlando increased its MSTU fees to fully cover the
costs of neighborhood maintenance, ensuring balanced budgets.
Insight 2: Implement cost-sharing agreements with residents for certain high -cost
maintenance projects, reducing the burden on the county budget.
• Case Study Example: The City of Austin implemented cost -sharing agreements
with residents for sidewalk repairs, reducing city expenditures.
Ideally, strive for: $31,700 - $63,500 in cost offset.
Improvement Districts and MSTU - Collier County Lighting District
• Program Description: Consolidation of all street lighting districts except Marco
Island and Pelican Bay.
• Program Cost: $1,008,800
• Program Revenue: $921,900
Insight 1: Transition to energy-efficient LED street lighting, which has lower maintenance
and energy costs, reducing overall expenses.
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• Case Study Example: The City of Los Angeles transitioned to LED street lighting,
achieving significant cost savings on energy and maintenance.
Insight 2: Establish a public-private partnership (PPP) where a private company installs
and maintains street lighting in exchange for a share of the savings or advertising rights on
the poles.
• Case Study Example: The City of Chicago partnered with a private company to
manage its street lighting, resulting in cost reductions and improved service.
Ideally, strive for: $43,500 - $86,900 in cost offset.
Improvement Districts and MSTU - Landscape Improvements
• Program Description: To address neighborhood improvements as requested by
residents when the MSTU was formed.
• Program Cost: $2,530,400
• Program Revenue: $413,700
Insight 1: Introduce a matching grant program where residents can apply for grants to fund
landscape improvements, sharing costs between the county and residents.
• Case Study Example: The City of Portland, Oregon has a matching grant program
for neighborhood improvements, leveraging community investment.
Insight 2: Partner with local nurseries and garden centers to sponsor landscape
improvements, providing materials and expertise in exchange for recognition.
• Case Study Example: The City of Seattle partnered with local businesses for park
landscaping projects, reducing costs through sponsorships.
Ideally, strive for: $1,058,400 - $2,116,700 in cost offset.
Information Technology Division - IT Service Desk
• Program Description: The I.T. Service Desk is the first point of contact for the
Information Technology Division. Provides frontline support for over 2,000 desktop
computers, 3,000 PBX extensions, 800 i -devices, and maintains inventory control of
technology-related equipment and assets.
• Program Cost: $1,080,826
• Program Revenue: $0
Insight 1: Implement a self-service IT portal where employees can troubleshoot common
issues using knowledge base articles and automated tools, reducing the demand on IT
staff.
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• Case Study Example: The City of San Antonio implemented a self -service IT portal,
reducing support requests and cutting IT costs.
Insight 2: Outsource IT helpdesk support to a managed services provider, achieving
economies of scale and reducing overall costs.
• Case Study Example: The City of Dallas outsourced its IT helpdesk support,
realizing significant cost savings and improved service levels.
Ideally, strive for: $540,400 - $1,080,800 in cost offset
Library Division - Library Spaces
• Program Description: Provide clean, safe, and inviting library spaces to the public.
In FY23, the 10 library locations welcomed 850,000 visitors, an increase of 11% over
the previous year. Plan for possible library growth (AUIR) related to development
and housing in the county. Provide the ongoing funding that preserves or improves
asset integrity, efficiency, environmental stability, public service improvements,
safety and security.
• Program Cost: $1,622,311.86
• Program Revenue: $71,400
Insight 1: Implement a room rental program for community events, workshops, and private
gatherings, charging fees for the use of library spaces.
• Case Study Example: The New York Public Library offers its spaces for private
events, generating substantial revenue.
Insight 2: Partner with local businesses and organizations for sponsorship opportunities,
allowing them to sponsor sections of the library in exchange for recognition and
promotional opportunities.
• Case Study Example: The Seattle Public Library has a sponsorship program where
local businesses sponsor library programs and spaces, providing additional
funding.
Ideally, strive for: $775,500 - $1,551,900 in cost offset.
Library Division - Adult Programs
• Program Description: Provide a variety of life-long learning programs to adults.
Collaborate with public, private, and nonprofit partners to promote reading for
pleasure, expand self-directed learning opportunities, and provide a variety of
cultural experiences for adults. I n FY23, program attendance was approximately
16,000.
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• Program Cost: $664,494.26
• Program Revenue: $0
Insight 1: Charge a nominal fee for popular adult programs and workshops, ensuring the
programs are self-sustaining.
• Case Study Example: The Brooklyn Public Library charges small fees for certain
adult education programs, generating revenue while maintaining accessibility.
Insight 2: Partner with local businesses to sponsor adult programs, offering them
advertising opportunities and recognition in exchange for funding.
• Case Study Example: The Chicago Public Library partners with local businesses for
program sponsorships, reducing costs and enhancing program offerings.
Ideally, strive for: $332,200 - $664,500 in cost offset.
Library Division - Technology Services
• Program Description: Provides and supports technology services for the public,
including printing/faxing/scanning, computer access, tablets, and WiFi. Develop
and implement appropriate technology trainings and maintain online tutorials for
digital resources. In FY23, patrons used printing, faxing, and scanning services
42,000 times, an increase of 10% from the previous year. Computer and tablet
usage increased 18% to approximately 150,000. Patrons accessed the WiFi 126,000
times, an increase of 35% over the previous year.
• Program Cost: $1,097,797.61
• Program Revenue: $71,000
Insight 1: Introduce a subscription service for premium technology services, offering
unlimited printing, scanning, and high-speed internet access for a monthly fee.
• Case Study Example: The Austin Public Library offers a premium tech service
subscription, generating additional revenue and enhancing user experience.
Insight 2: Seek grants and donations from technology companies to support and expand
technology services, reducing the burden on the library budget.
• Case Study Example: The San Francisco Public Library secured grants from tech
companies to fund their technology services, reducing costs and improving
services.
Ideally, strive for: $513,400 - $1,026,800 in cost offset.
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Library Division - Professional Development
• Program Description: Staff training and development. Broaden staff knowledge to
work across functional areas of the Library Division.
• Program Cost: $231,272.4
• Program Revenue: $0
Insight 1: Partner with local universities and online learning platforms to provide low -cost
or free professional development courses for library staff.
• Case Study Example: The City of San Antonio partnered with Coursera to offer free
online courses for staff, reducing training costs.
Insight 2: Implement a train-the-trainer program where select staff members are trained to
deliver professional development courses internally, reducing the need for external
trainers.
• Case Study Example: The City of Los Angeles uses a train -the-trainer model,
significantly cutting professional development costs.
Ideally, strive for: $115,600 - $231,300 in cost offset.
Library Division - Youth Programs
• Program Description: Provide enriching programs for children and teens. In FY23,
program attendance was nearly 45,000, a 24% increase over the previous year. One
of the largest youth programs is the Summer Reading Program designed to reward
children's commitment to reading during school break. Execute programs that
foster innovation and creativity to support science, technology, engineering, arts,
and math skills for youth and teens. Expand the library's outreach to childcare
facilities serving at-risk and underserved populations.
• Program Cost: $936,999.98
• Program Revenue: $0
Insight 1: Implement a nominal fee for participation in premium youth programs and
activities, ensuring they are self-sustaining.
• Case Study Example: The Boston Public Library charges small fees for certain
youth programs, generating revenue while maintaining accessibility.
Insight 2: Seek sponsorships from local businesses and organizations for youth programs,
providing them with advertising opportunities and recognition.
• Case Study Example: The Denver Public Library partners with local businesses to
sponsor youth programs, reducing costs and enhancing offerings.
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Ideally, strive for: $468,500 - $937,000 in cost offset.
Library Division - Communication and Marketing
• Program Description: Supports internal and external communication needs of the
Library Division. This includes website maintenance, marketing of programs,
outreach, social media, and newsletters. Seek out partnerships to advance broader
public service opportunities.
• Program Cost: $332,503.3
• Program Revenue: $0
Insight 1: Generate revenue by offering advertising space in library newsletters and on the
library website to local businesses.
• Case Study Example: The Los Angeles Public Library offers advertising
opportunities on its website and newsletters, generating additional revenue.
Insight 2: Develop a membership program with exclusive benefits, such as early access to
events and special newsletters, generating revenue through membership fees.
• Case Study Example: The New York Public Library's membership program offers
various perks and has been successful in generating additional funds.
Ideally, strive for: $166,300 - $332,500 in cost offset.
Library Division - Circulation and Reference Services
• Program Description: Provides circulation of library items, including the
technology to support this service. In FY23, patrons checked out 1.2 million
physical items and 500,000 digital items. This represents a 3% decline in physical
materials usage but a 10% increase in digital usage over the previous year. Apply
data analytics branch by branch to ensure relevant collections, services, hours, and
space utilization.
• Program Cost: $2,524,093.79
• Program Revenue: $90,000
Insight 1: Implement a late fee amnesty program where patrons can clear their late fees by
donating to the library, generating additional revenue.
• Case Study Example: The San Francisco Public Library successfully ran a late fee
amnesty program, raising funds through donations.
Insight 2: Offer premium membership options that provide benefits such as extended
borrowing times and exclusive access to certain materials, generating additional revenue.
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• Case Study Example: The Brooklyn Public Library offers a premium membership
with various perks, generating significant revenue.
Ideally, strive for: $1,217,000 - $2,434,100 in cost offset.
Library Division - Collection Development and Maintenance
• Program Description: Acquire, develop, and manage library collections—both
physical materials and digital offerings—to satisfy patron educational and
recreational interests. Support the cataloging and processing of library materials. In
FY23, the library purchased and processed over 45,000 physical materials valued at
approximately $793,000; in addition, over 24,000 e-books were purchased valued at
approximately $371,000. Collection acquisitions balanced in proportion to actual
use and evaluate cost-effectiveness of current and future resources. Provide
materials that meet the cultural diversity of the community.
• Program Cost: $1,233,957.04
• Program Revenue: $57,000
Insight 1: Partner with local authors and publishers to sponsor specific sections of the
collection, providing them with recognition and promotional opportunities.
• Case Study Example: The Seattle Public Library partners with local authors and
publishers for sponsorships, reducing costs and enhancing collections.
Insight 2: Implement a donation program where patrons can contribute to the acquisition
of new materials, with recognition given for their contributions.
• Case Study Example: The New York Public Library's donation program has been
successful in raising funds for new acquisitions.
Ideally, strive for: $588,500 - $1,177,000 in cost offset.
Operations and Veteran Services Division - Purchasing, Acquisitions, and
Contract Administration
• Program Description: Coordination of essential processes required to acquire
goods, services, and assets for the Department and the development, negotiation,
implementation, management, compliance, and renewal of County contracts.
• Program Cost: $520,673
• Program Revenue: $0
Insight 1: Implement e-procurement solutions to streamline purchasing processes,
reduce paperwork, and improve efficiency, leading to cost savings.
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• Case Study Example: The City of San Francisco implemented an e-procurement
system, reducing processing times and administrative costs.
Insight 2: Consolidate purchasing agreements with other local governments to leverage
volume discounts and achieve better pricing.
• Case Study Example: The City of Phoenix formed a purchasing consortium with
neighboring cities, achieving significant cost savings through volume discounts.
Ideally, strive for: $260,300 - $520,700 in cost offset.
Operations and Veteran Services Division - Veteran Advocacy
• Program Description: To assist approximately 3,000 veterans and their
dependents with service and non-service-connected claims against the Veteran’s
Administration (VA). To provide information and assistance in obtaining other
federal, state, and local benefits.
• Program Cost: $350,663
• Program Revenue: $0
Insight 1: Partner with veteran organizations and nonprofits to fund specific programs and
services, reducing the financial burden on the county.
• Case Study Example: The City of San Diego partners with veteran organizations to
co-fund programs, reducing the need for city funding.
Insight 2: Apply for federal and state grants dedicated to veteran services, ensuring
sustainable funding for advocacy programs.
• Case Study Example: The City of Houston successfully applied for federal grants to
fund its veteran services programs, reducing local expenditures.
Ideally, strive for: $175,300 - $350,700 in cost offset.
Parks & Recreation Division - Recreation Programming
• Program Description: Provide active and passive recreation and leisure
opportunities that support health, education, and well -being for the community and
special interest groups. Well-maintained meeting and gathering spaces and
recreation amenities are found at community and regional parks. Structured
programming is provided for all ages via classes, activities, and special events.
Leisure opportunities are provided through self -directed recreation programs.
• Program Cost: $3,093,166
• Program Revenue: $2,591,800
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Insight 1: Introduce premium membership options for frequent users, offering benefits
such as priority registration and discounts on events, generating additional revenue.
• Case Study Example: The City of Austin's Parks and Recreation Department offers
premium memberships, increasing revenue and enhancing user satisfaction.
Insight 2: Partner with local businesses and organizations to sponsor events and
programs, providing them with advertising opportunities and reducing program costs.
• Case Study Example: The City of Denver partners with local businesses for event
sponsorships, reducing costs and enhancing program offerings.
Ideally, strive for: $250,700 - $501,400 in cost offset.
Parks & Recreation Division - Project Management
• Program Description: Effectively manage Parks and Recreation construction
projects, oversee contractors, and manage quality and cost controls. The Division
has approximately 30 active projects annually.
• Program Cost: $344,213.92
• Program Revenue: $0
Insight 1: Implement project management software to streamline project oversight,
improve efficiency, and reduce administrative costs.
• Case Study Example: The City of Los Angeles implemented project management
software for its parks projects, resulting in cost savings and improved project
outcomes.
Insight 2: Outsource project management for certain large projects to specialized firms,
achieving better cost control and efficiency.
• Case Study Example: The City of Chicago outsourced project management for its
major park renovations, reducing costs and improving timelines.
Ideally, strive for: $172,100 - $344,200 in cost offset.
Parks & Recreation Division - Administration
• Program Description: Provide executive-level management, administrative and
policy oversight, and process improvement to the Division and the employees of the
Parks and Recreation Division. Responsible for the expansion and continued
maintenance of all strategic/business planning for developer agreements and
Growth Management Plan compliance. Oversee County Park facilities and
programs including maintenance, customer service, and resource management.
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• Program Cost: $1,583,765.88
• Program Revenue: $614,700
Insight 1: Implement a shared services model for administrative functions across multiple
departments to reduce overhead costs and improve efficiency.
• Case Study Example: The City of Portland, Oregon, implemented a shared services
model, achieving significant cost savings and operational efficiencies.
Insight 2: Seek grants and funding from state and federal sources specifically for parks and
recreation administration, reducing the burden on local budgets.
• Case Study Example: The City of San Antonio secured federal grants for its parks
administration, reducing local funding needs.
Ideally, strive for: $484,500 - $969,100 in cost offset.
Parks & Recreation Division - Sports & Athletics
• Program Description: Provide high-quality, well-maintained sport and athletic
facilities, amenities, and equipment, including 87 sports turf fields; 201 hard courts
for pickleball, volleyball, racquetball, tennis, shuffleboard, bocce, and basketball; 2
skate parks; 1 BMX track; 1 Rink, and 1 Sail/Ski Lake. Organized sports and athletic
programs are offered to youths, adults, and seniors with 383 programs offered.
Sports Tourism Tournaments and Athletic events increased 7% with 45
tournaments and 117 events.
• Program Cost: $1,652,928
• Program Revenue: $719,500
Insight 1: Increase fees for field and court rentals during peak times, ensuring that the
facilities generate more revenue when demand is highest.
• Case Study Example: The City of Denver increased peak-time rental fees for its
sports facilities, generating additional revenue.
Insight 2: Partner with sports organizations and local businesses to sponsor tournaments
and events, reducing program costs and generating sponsorship revenue.
• Case Study Example: The City of Orlando partners with sports organizations for
event sponsorships, enhancing programs and reducing costs.
Ideally, strive for: $466,700 - $933,400 in cost offset.
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Parks & Recreation Division - Fitness
• Program Description: Provide clean, affordable, high-value Fitness Centers to
support the public's health and wellness at 5 locations throughout the county. The
program includes access to well -maintained fitness machines and equipment, free
weights, and a variety of fitness classes. Fitness Center memberships increased
18% with a total of 5,975 memberships. Annual Fitness Center usage was slightly
elevated with 201,238 admissions.
• Program Cost: $1,006,541
• Program Revenue: $619,000
Insight 1: Introduce premium membership options that include additional benefits such as
personal training sessions, special classes, and wellness workshops, generating
additional revenue.
• Case Study Example: The City of San Diego's Parks and Recreation Department
offers premium memberships, increasing revenue and enhancing member
experience.
Insight 2: Partner with local health and wellness businesses to sponsor fitness programs
and classes, reducing costs and providing promotional opportunities for sponsors.
• Case Study Example: The City of Miami partners with local businesses for fitness
program sponsorships, reducing costs and enhancing offerings.
Ideally, strive for: $193,800 - $387,500 in cost offset
Parks & Recreation Division - Aquatics
• Program Description: Provide the public with access to affordable, safe, and
supervised aquatics opportunities focusing on instructional swim programs,
swimming for health, and aquatic leisure and enjoyment. Services are offered
through 4 Aquatic Centers and 1 Aquatic Attrac tion. Over 170,000 users enjoy
Collier aquatics annually. This includes admissions, program registration, special
event attendance, rentals, and swim team participation. Drowning prevention
programs include Learn to Swim and preschool Sw im Central and Red Cross
Lifeguard Training programs with over 1500 participants annually. Aquatic facilities
are utilized by 6 local high schools for swim meets and practices. Florida
Department of Health standards are followed regarding pool chemical
management, pool and deck safety, mechanical operations, and reporting
requirements.
• Program Cost: $2,818,729
• Program Revenue: $1,255,400
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Insight 1: Introduce tiered pricing for pool access and swim programs, with higher fees
during peak times and for premium programs, to increase revenue.
• Case Study Example: The City of Austin implemented tiered pricing for its aquatics
programs, significantly boosting revenue.
Insight 2: Partner with local businesses and health organizations to sponsor aquatic
programs and events, reducing costs and generating additional revenue.
• Case Study Example: The City of Miami partners with health organizations to
sponsor swim programs, reducing costs and enhancing offerings.
Ideally, strive for: $781,700 - $1,563,300 in cost offset.
Pelican Bay Services Division - Beautification Program
• Program Description: Includes the routine maintenance of 2,873,750 square feet
of right-of-way and community parks - including pruning, cutting, pesticide and
fertilizer programs. Also, annuals are changed two times per year and mulch is
applied to 661,750 square feet of plant beds two times per year. Also included in
this program is street sweeping, street trash pick-up, and maintenance for traffic
and entrance signs.
• Program Cost: $3,805,076
• Program Revenue: $3,663,400
Insight 1: Increase fees for beautification services slightly to cover additional costs,
ensuring the program remains sustainable.
• Case Study Example: The City of Orlando adjusted its fees for beautification
services to cover rising costs, maintaining program quality and sustainability.
Insight 2: Establish a sponsorship program where local businesses can sponsor specific
beautification projects or areas in exchange for advertising opportunities.
• Case Study Example: The City of Tampa's "Sponsor-a-Spot" program has been
successful in generating revenue for landscaping projects through business
sponsorships.
Ideally, strive for: $70,800 - $141,700 in cost offset.
Public Health Division - Clinical Services
• Program Description: Provide primary medical care, and offer specialty medical
clinics for patients with HIV, tuberculosis, hepatitis, and sexually transmitted
diseases. Host refugee health and dental clinics for individuals who qualify.
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• Program Cost: $886,146.99
• Program Revenue: $0
Insight 1: Apply for state and federal grants focused on public health initiatives, ensuring
sustainable funding for clinical services.
• Case Study Example: The City of Houston secured substantial federal grants for its
public health programs, reducing the reliance on local funding.
Insight 2: Partner with local hospitals and healthcare providers to co -fund and operate
specialty clinics, reducing costs and leveraging shared resources.
• Case Study Example: The City of San Francisco partners with local hospitals for its
specialty clinics, reducing costs and enhancing service delivery.
Ideally, strive for: $443,100 - $886,100 in cost offset.
Risk Management Division - Group Disability Insurance Program
• Program Description: Provide an income replacement safety net in the form of
Short and Long Term Disability Insurance.
• Program Cost: $1,503,000
• Program Revenue: $1,625,000
This program is skipped as the revenue exceeds the cost.
Risk Management Division - Wellness Program
• Program Description: Identify and educate employees who are at risk for chronic
health conditions, promote participation in programs to prevent illness, enhance
quality of life, and improve productivity.
• Program Cost: $1,028,136.96
• Program Revenue: $0
Insight 1: Seek sponsorships from health and wellness companies to support the wellness
program, reducing the overall cost to the county.
• Case Study Example: The City of Phoenix partnered with wellness companies to
sponsor its employee wellness program, reducing costs and enhancing offerings.
Insight 2: Implement a fee-based model for certain wellness services, such as
personalized health coaching or fitness classes, generating additional revenue.
• Case Study Example: The City of Denver charges fees for personalized wellness
services, generating revenue and improving program sustainability.
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Ideally, strive for: $514,100 - $1,028,200 in cost offset.
Risk Management Division - Divisional Administration/Overhead
• Program Description: Plan, organize, and direct the activities, staff, and resources
of the Risk Management Division. Oversee all operations within the Division, as well
as ensure adherence to best practice Risk Management standards.
• Program Cost: $721,884.61
• Program Revenue: $0
Insight 1: Implement a shared services model for administrative functions across multiple
departments to reduce overhead costs and improve efficiency.
• Case Study Example: The City of Portland, Oregon implemented a shared services
model, achieving significant cost savings and operational efficiencies.
Insight 2: Apply for grants and funding from state and federal sources specifically for risk
management initiatives, reducing the burden on local budgets.
• Case Study Example: The City of San Antonio secured federal grants for its risk
management programs, reducing local funding needs.
Ideally, strive for: $360,900 - $721,900 in cost offset.
Sports & Special Events Complex - Sports & Events Complex Contract
Management Maintenance
• Program Description: Sports & Events Complex landscape and facility
maintenance provided by the management company to ensure the continuous and
efficient operation of the complex.
• Program Cost: $689,974.20
• Program Revenue: $0
Insight 1: Implement a sponsorship program for the Sports & Events Complex, allowing
local businesses to sponsor maintenance activities in exchange for advertising
opportunities.
• Case Study Example: The City of Dallas secured sponsorships for its sports
complexes, generating additional revenue for maintenance.
Insight 2: Introduce a usage fee for private events and sports tournaments held at the
complex, ensuring the facilities are self -sustaining.
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• Case Study Example: The City of Austin charges fees for private events at its sports
complexes, generating revenue and ensuring maintenance costs are covered.
Ideally, strive for: $345,000 - $690,000 in cost offset.
Sports & Special Events Complex - Sports & Events Complex Capital
Improvements
• Program Description: Sports & Events Complex capital outlay expenditures.
• Program Cost: $683,500
• Program Revenue: $0
Insight 1: Apply for state and federal grants specifically for capital improvements in sports
and recreation, ensuring sustainable funding for projects.
• Case Study Example: The City of Miami secured federal grants for capital
improvements in its sports facilities, reducing the reliance on local funding.
Insight 2: Establish a public-private partnership (PPP) for capital improvements, where
private investors fund improvements in exchange for usage rights or revenue sharing.
• Case Study Example: The City of Chicago entered into a PPP for the renovation of
its sports complexes, reducing costs and improving facilities.
Ideally, strive for: $341,800 - $683,500 in cost offset.
Sports & Special Events Complex - Sports & Events Complex Operations
• Program Description: Sports & Events Complex ongoing costs incurred for its
operational activities.
• Program Cost: $1,579,998
• Program Revenue: $500
Insight 1: Increase rental fees for private events and sports tournaments, ensuring that the
complex generates sufficient revenue to cover operational costs.
• Case Study Example: The City of Los Angeles increased rental fees for its sports
complexes, generating additional revenue and covering operational expenses.
Insight 2: Partner with local businesses and sports organizations to sponsor events and
operations, reducing costs and providing promotional opportunities for sponsors.
• Case Study Example: The City of Orlando partners with local businesses for event
sponsorships, reducing costs and enhancing program offerings.
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Ideally, strive for: $789,700 - $1,579,500 in cost offset.
Sports & Special Events Complex - Sports & Events Complex Contract
Management Operations
• Program Description: Sports & Events Complex ongoing costs incurred for the
management company's operational activities.
• Program Cost: $2,466,025.80
• Program Revenue: $0
Insight 1: Implement a performance-based contract with the management company,
where payments are tied to revenue generation and cost savings achieved.
• Case Study Example: The City of Chicago used performance-based contracts for
the management of its sports complexes, resulting in improved performance and
cost savings.
Insight 2: Seek additional revenue streams such as concessions, merchandise sales, and
parking fees during events, ensuring the complex generates sufficient revenue to cover
operational costs.
• Case Study Example: The City of Dallas increased revenue streams at its sports
complexes through concessions and merchandise sales, improving financial
sustainability.
Ideally, strive for: $1,233,000 - $2,466,000 in cost offset.
Sports & Special Events Complex - Sports & Events Complex Maintenance
• Program Description: Sports & Events Complex preventive and routine
maintenance to ensure the continuous and efficient operations of the complex.
• Program Cost: $706,463
• Program Revenue: $0
Insight 1: Increase fees for facility usage during peak times and high -demand events to
cover maintenance costs, ensuring the complex remains self -sustaining.
• Case Study Example: The City of Denver increased peak-time rental fees for its
sports facilities, generating additional revenue.
Insight 2: Partner with local businesses to sponsor maintenance activities in exchange for
advertising opportunities, reducing overall costs.
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• Case Study Example: The City of Miami partners with local businesses for facility
maintenance sponsorships, reducing costs and enhancing offerings.
Ideally, strive for: $353,200 - $706,500 in cost offset.
Sports & Special Events Complex - Sports & Events Complex Contract
Management Direct Cost
• Program Description: Sports & Events Complex costs attributed to the
product/service provided by the management company.
• Program Cost: $1,570,600
• Program Revenue: $3,987,600
This program is skipped as the revenue exceeds the cost
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Category 6: Low Impact, High Cost, Low Mandate,
High Reliance
This category features high-cost services with low impact and no significant mandate but
high community reliance. The priority is to evaluate the necessity of these services and
explore partnerships or cost-sharing mechanisms. Reducing service levels or outsourcing
while maintaining critical functions can help balance high costs with community
expectations and financial sustainability.
The total range of opportunities for generating revenue or reducing costs across all the
programs is:
• Minimum Opportunity: $8,877,100
• Maximum Opportunity: $17,753,400
These figures represent the potential financial impact if the suggested recommendations
are implemented.
Airport Operations - Everglades Airpark
• Program Description: Provide aviation fuel and services. Manage the airport
operations, maintenance, safety, security, customer service and enforcement of
Federal, State and local airport rules, regulations and laws, and continue to improve
and maintain a high level of service to our tenants.
• Program Cost: $300,539
• Program Revenue: $52,400
Insight 1: Introduce Enhanced Service Fees Introduce additional service fees for
premium services such as priority fueling, hangar rentals, and VIP customer service
packages. These can provide convenience and added value to frequent flyers and private
jet owners.
Case Study Example: The San Carlos Airport in California implemented premium hangar
rentals and VIP services, increasing their revenue by 25%.
Insight 2: Develop Public-Private Partnerships Partner with private aviation companies
to sponsor airport facilities and services, providing branding opportunities in exchange for
financial support.
Case Study Example: The Paine Field in Washington formed a partnership with Propeller
Airports, resulting in significant financial contributions towards airport upgrades.
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Ideally, strive for: $124,100 - $248,100
Communications, Government & Public Affairs - BCC Board Room Meetings
and Other Public Meetings
• Program Description: Televising and recording of all official BCC meetings,
Planning Commission and other advisory board meetings. Provide closed
captioning of meetings. Audio/visual service for other county departments.
• Program Cost: $443,028.67
• Program Revenue: $0
Insight 1: Monetize Meeting Broadcasts Sell advertising slots during meeting broadcasts
and recordings. Local businesses and organizations may be interested in purchasing ad
space to reach a targeted audience.
Case Study Example: The City of Anaheim, California, sells advertising during their
televised council meetings, generating substantial revenue annually.
Insight 2: Offer Paid Subscription Services Implement a subscription model for
accessing archived meeting footage, providing additional features like enhanced
searchability and summary highlights.
Case Study Example: The City of Fort Lauderdale, Florida, offers a subscription service for
detailed meeting minutes and video archives, generating steady revenue from subscribers.
Ideally, strive for: $221,500 - $443,000
Community and Human Services Division - Client Assistance - Divisional
Administration /Overhead
• Program Description: Overhead and Administration to support medical
assistance, opioid programs, mental health, and substance abuse and medical
services.
• Program Cost: $313,310
• Program Revenue: $0
Insight 1: Grant Funding and Donations Aggressively seek grant funding from state and
federal sources dedicated to mental health, substance abuse, and medical assistance.
Additionally, launch a donation campaign targeting local businesses and residents.
Case Study Example: The City of Denver, Colorado, secured multiple grants and raised
community donations to support their mental health services, significantly offsetting
administrative costs.
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Insight 2: Shared Services Model Collaborate with neighboring counties to share
administrative functions, reducing overhead costs through economies of scale.
Case Study Example: Several counties in Northern California implemented a shared
services model for health and human services, resulting in significant cost reductions.
Ideally, strive for: $156,700 - $313,300
County Attorney - Attendance at Board Meetings
• Program Description: Provide legal advice at BCC meetings, workshops, and
Community Redevelopment Agency (CRA) meetings.
• Program Cost: $585,757
• Program Revenue: $0
Insight 1: Implement Legal Service Fees Charge fees for legal services provided at
special or non-mandated meetings. This would require departments or external entities to
budget for these services.
Case Study Example: The City of Orlando, Florida, charges fees for legal services at non -
standard meetings, creating a revenue stream to offset legal department costs.
Insight 2: Outsource Non-Critical Legal Services Outsource routine or non-critical legal
services to private law firms, potentially negotiating a flat -rate or retainer fee that is lower
than the current internal cost.
Case Study Example: The City of Las Vegas, Nevada, outsources certain legal services,
reducing their internal legal department costs by 20%.
Ideally, strive for: $292,900 - $585,800
County Water-Sewer District - Technical Support - Utility Locates
• Program Description: Provides responsive and accurate location services for the
water-sewer district in compliance with the two -day response time mandated by
Florida State Statute 556. This program also includes project data management and
an electronic utility print room.
• Program Cost: $1,462,151
• Program Revenue: $0
Insight 1: Implement a Utility Locate Fee Introduce a fee for utility location services
provided to private contractors and developers, ensuring the fee structure is competitive
yet covers the service cost.
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Case Study Example: The City of Phoenix, Arizona, implemented a similar fee, which
significantly contributed to offsetting the costs of their utility locate services.
Insight 2: Leverage Technology for Efficiency Invest in advanced geolocation and data
management technologies to improve efficiency, potentially reducing labor costs
associated with manual locates and data management.
Case Study Example: The City of Boston, Massachusetts, invested in advanced GIS and
remote sensing technologies, reducing their utility locate service costs by 15%.
Ideally, strive for: $731,100 - $1,462,200
County Water-Sewer District - Public Utilities Department Financial Functions
• Program Description: This accounting program safeguards customer cash, check
and credit card payments through fiscal stewardship by providing receipting, and
recording for all Public Utilities Department (PUD) enterprise services. Core
functions include daily administration o f the county’s estoppel program, service roll
administration for the Municipal Service Benefit Unit special annual assessments
for the mandatory solid waste residential curbside collection program for inclusion
in the non-ad valorem section of the tax bill allowed per Florida Statute 197.3662,
cashiering and daily balancing, processing lock box payments and online credit
card payments that meet Payment Card Industry Data Security Standards (PCI -
DSS), bank draft processing, bank deposits, and accounts receivable management
for water-sewer utility customer accounts and landfill scale house and recycling
center facilities. This program also manages and audits customer billing
adjustment requests, provides payroll review and data entry, and monthly invoice
processing for the county’s two solid waste franchise haulers.
• Program Cost: $4,125,125
• Program Revenue: $795,400
Insight 1: Introduce Administrative Fees Implement administrative fees for services such
as billing adjustment requests, special payment processing, and expedited service roll
administration.
Case Study Example: The City of San Diego, California, introduced various administrative
fees within their public utilities department, significantly increasing revenue.
Insight 2: Automate Financial Functions Invest in advanced financial management
software to automate routine tasks, reducing labor costs and improving efficiency. This
could also lead to fewer errors and quicker processing times.
Case Study Example: The City of Charlotte, North Carolina, implemented automated
financial management systems, resulting in a 20% reduction in administrative costs.
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Ideally, strive for: $1,664,900 - $3,329,700
Domestic Animal Services Division - Veterinary Clinic
• Program Description: Provide exceptional medical care for our shelter animals to
include emergency, lifesaving veterinary care for injured animals, impounded at the
Division. Sterilize cats, dogs prior to placement in home or release to owner upon
reclaim. Perform non-routine surgical procedures to improve the quality of life for
shelter animals. Provide medical care to all animals in custody to ensure the health
and wellbeing of the shelter population. Coordinate and consult with outside
veterinary clinics and specialists to provide advanced medical care for special
cases.
• Program Cost: $433,176.8
• Program Revenue: $0
Insight 1: Offer Public Veterinary Services Expand the clinic’s services to the public,
offering low-cost veterinary services such as vaccinations, spay/neuter surgeries, and
routine check-ups. This can generate revenue while providing a community service.
Case Study Example: The City of Austin, Texas, offers public veterinary services through
their animal services department, generating substantial revenue and supporting
community pet health.
Insight 2: Create Sponsorship Opportunities Develop sponsorship programs where local
businesses can sponsor specific services or equipment in the veterinary clinic, providing
them with advertising opportunities in return.
Case Study Example: The City of Denver, Colorado, partnered with local businesses to
sponsor their animal shelter’s veterinary clinic, resulting in significant financial support.
Ideally, strive for: $216,600 - $433,200
Domestic Animal Services Division - Special Medical Care
• Program Description: Coordinate and consult with outside veterinary clinics and
specialists to provide advanced medical care for special cases. Provide lifesaving
emergency care afterhours, weekends, and holidays to stabilize and monitor
medically compromised animals.
• Program Cost: $252,545
• Program Revenue: $0
Insight 1: Implement a Special Care Fund Establish a special care fund through
donations and grants specifically for advanced medical care. Promote the fund to the
public to encourage contributions.
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Case Study Example: The City of Los Angeles, California, created a special medical fund
for their animal services, receiving significant donations from the community.
Insight 2: Offer After-Hours Emergency Services to the Public Provide after-hours
emergency veterinary services to the public at a premium rate, utilizing existing staff and
resources to generate additional revenue.
Case Study Example: The City of San Francisco, California, offers after-hours emergency
services through their animal control and welfare department, generating additional
revenue.
Ideally, strive for: $126,300 - $252,500
Emergency Medical Services (EMS) - EMS Equipment and Maintenance
• Program Description: Purchase and maintenance of EMS vehicles and equipment.
• Program Cost: $2,835,300
• Program Revenue: $0
Insight 1: Establish Equipment Leasing Program Lease EMS equipment to other smaller
municipalities or private entities when not in use, generating revenue through leasing fees.
Case Study Example: The City of Seattle, Washington, leases surplus EMS equipment to
nearby towns, providing an additional revenue stream.
Insight 2: Form Partnerships with Local Hospitals Partner with local hospitals for shared
use and maintenance of EMS vehicles and equipment, reducing costs through shared
financial responsibility.
Case Study Example: The City of Chicago, Illinois, formed a partnership with local
hospitals to share the costs of EMS equipment, significantly reducing maintenance
expenses.
Ideally, strive for: $1,417,700 - $2,835,300
Immokalee Community Redevelopment Agency (CRA) - Immokalee
CRA/MSTU Improvements
• Program Description: New planning, construction, and development within the
Immokalee Beautification MSTU, CRA, and Roadway Maintenance areas - QP, CD,
IAM.
• Program Cost: $602,492
• Program Revenue: $573,600
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Insight 1: Implement Special Assessment Fees Introduce special assessment fees for
properties benefiting from the improvements, ensuring that those directly benefiting help
cover the costs.
Case Study Example: The City of Miami, Florida, implemented special assessment fees
for their CRA projects, successfully covering a significant portion of project costs.
Insight 2: Secure Grants for Beautification Projects Aggressively pursue state and
federal grants dedicated to community beautification and redevelopment, leveraging
available funds to reduce local expenditures.
Case Study Example: The City of Detroit, Michigan, secured multiple grants for their CRA,
significantly offsetting project costs.
Ideally, strive for: $14,500 - $28,900
Regulation - Building Permit Processing
• Program Description: Provide review and assistance to customers with the
processing of building permits and related building code inquiries.
• Program Cost: $1,731,410
• Program Revenue: $0
Insight 1: Implement Expedited Processing Fees Introduce fees for expedited permit
processing services, allowing developers to pay for faster service while generating
additional revenue.
Case Study Example: The City of Denver, Colorado, offers expedited permit processing for
a fee, generating significant revenue and improving service levels.
Insight 2: Develop Online Permit Portal Invest in developing an online portal for permit
applications and inquiries, reducing labor costs through automation and increasing
convenience for customers.
Case Study Example: The City of San Jose, California, implemented an online permit
portal, reducing processing times and administrative costs.
Ideally, strive for: $865,700 - $1,731,400
Solid & Hazardous Waste Management Division - Management & Oversight
• Program Description: Responsible for the management of two solid waste
collection contracts that include proper collection and disposal of solid waste,
providing residents with twice a week collection of waste and once a week
recycling, yard waste, and bulky items to residential accounts; management of a
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design/build/operate landfill and transfer contract that provides compliant disposal
services and includes capital and operating costs for landfill operations,and
transfer station operations that divert a portion of the County’s generated waste to
an out of county landfill; and implementation of the Board approved Integrated
Solid Waste Management Strategy. This section carries out the program’s vision
and objectives through the utilization of short - and long-term strategic, financial,
and emergency management planning, landfill-gas-to-energy, community
development, solid waste capital project management, annual update and
inventory reporting, and environmental compliance of all Solid & Hazardous Waste
Management Division (SHWMD) programs. Expenditures also include substantial
payments to the General Fund for payment in lieu of taxes and indirect cost
reimbursement. This Program actively supports the debris recovery mission in the
event of a disaster.
• Program Cost: $3,722,674
• Program Revenue: $238,600
Insight 1: Introduce Pay-As-You-Throw (PAYT) Program Implement a PAYT program
where residents pay based on the amount of waste they generate, incentivizing waste
reduction and generating additional revenue.
Case Study Example: The City of Portland, Oregon, successfully implemented a PAYT
program, significantly reducing waste volumes and increasing recycling rates.
Insight 2: Monetize Landfill Gas-to-Energy Projects Expand landfill gas-to-energy
projects, selling the generated energy to the grid or local businesses, creating a new
revenue stream.
Case Study Example: The City of Durham, North Carolina, developed a landfill gas-to-
energy project, providing sustainable energy and generating revenue.
Ideally, strive for: $1,742,000 - $3,483,800
Solid & Hazardous Waste Management Division - Environmental Compliance
• Program Description: Provides environmental compliance measures to support
and adhere to federal, state, and local regulations for the Hazardous Materials
Collection Center and Hazardous Materials Management Program. Ensures the
Center and Program are managed properly for compliant and financially efficient
hazardous materials transport, storage, and disposal by private disposal
contractors in accordance with Florida Statue 403. Protects public health, safety,
and the environment from improper management of commercially generated
hazardous waste through performance of regular Small Quantity Generator
compliance assistance verification inspections at county -registered businesses
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that have the potential to generate, store, transport, or dispose of hazardous
materials.
• Program Cost: $2,641,967
• Program Revenue: $35,800
Insight 1: Implement Hazardous Waste Disposal Fees Introduce fees for hazardous
waste disposal services provided to businesses, ensuring that those generating hazardous
waste contribute to the costs of proper management.
Case Study Example: The City of San Francisco, California, implemented hazardous
waste disposal fees, covering a significant portion of their environmental compliance
program costs.
Insight 2: Secure Environmental Grants Apply for state and federal environmental grants
aimed at supporting hazardous waste management and compliance programs, leveraging
available funding to reduce local costs.
Case Study Example: The City of Houston, Texas, secured multiple environmental grants,
significantly offsetting their hazardous waste program costs.
Ideally, strive for: $1,303,100 - $2,606,200
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Category 7: Low Impact, High Cost, High Mandate,
Low Reliance
These high-cost, low-impact services are mandated but not heavily relied upon by the
community. The focus should be on meeting mandate requirements efficiently, exploring
full cost recovery, and leveraging partnerships to minimize financial burden. Strateg ic
service adjustments and scrutinizing service levels can help ensure compliance without
excessive spending.
The total opportunity for revenue generation or cost savings across all the analyzed
programs is:
• Minimum Opportunity: $30,209,000
• Maximum Opportunity: $60,308,519
This range represents the potential financial benefits that Collier County could strive for by
implementing the provided recommendations.
Administration – GMCDD - Divisional Financial and Systems Management
Program Description: This section provides financial and systems administration support
and oversight. Responsibilities include, but are not limited to, expenditure processing and
tracking, reporting services, application management, acting as liaison to GMD Planning &
Regulatory advisory boards, and operation of the GMD Planning & Regulation Building,
including the associated direct and indirect costs.
Program Cost: $3,029,201
Program Revenue: $0
Insight 1: Outsourcing Financial Services
Description: Consider outsourcing certain financial and system administration services to
specialized financial service providers. This can reduce operational costs while
maintaining compliance and efficiency.
Case Study Example: The City of Sandy Springs, Georgia, outsourced most of its public
services, including financial management, resulting in significant cost savings and
improved service delivery.
Insight 2: Implement Cost Recovery Fees
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Description: Introduce cost recovery fees for specific financial and administrative
services provided to departments and external entities. This can help offset the
operational costs.
Case Study Example: The City of Denver, Colorado, implemented cost recovery fees for
various administrative services, which successfully generated additional revenue to
support those functions.
Ideally, strive for: $1,500,000 - $3,029,200 in cost savings or new revenue.
Administration - GMCDD - Cash Management
• Program Description: Conduct cash receipting and daily financial reconciliation
for all Development Services Center activities. Includes the receipt of Building
Permit fees, Land Development fees, and Impact Fees. Section also provides
assorted cashiering services to the Code Enforcement Division. Provide excellent
customer service. Greet customers visiting our department, answer questions,
guide customers to proper area, and assist with the permit application process
both in person as well as on the phone.
• Program Cost: $500,378
• Program Revenue: $41,000
Insight 1: Implement Online Payment System
• Description: Introduce an online payment system for all receivables, including
Building Permit fees, Land Development fees, and Impact Fees. This reduces the
need for in-person cashiering services and can streamline operations, leading to
cost savings on staffing and resources.
• Case Study Example: The City of Sacramento, California, implemented an online
payment system for their permit fees, reducing administrative costs by 20% and
improving customer satisfaction through easier access to services.
Insight 2: Outsource Cashiering Services
• Description: Consider outsourcing cashiering services to a third-party provider.
This can lower costs associated with maintaining in -house staff and reduce
overhead expenses.
• Case Study Example: The City of Phoenix, Arizona, outsourced their cashiering
services, resulting in a 15% reduction in operational costs while maintaining service
quality.
Ideally, strive for: $230,000 - $460,000 in savings or additional revenue.
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Administration - GMCDD - Fund Level Control
• Program Description: This division provides for the operation of the GMD Planning
& Regulation Building including the Divisions within the Department and the
associated direct and indirect costs.
• Program Cost: $276,300
• Program Revenue: $0
Insight 1: Consolidate Space Usage
• Description: Optimize the use of space within the GMD Planning & Regulation
Building by consolidating divisions and reducing unused or underutilized areas. This
can lower overhead costs for utilities, maintenance, and building repairs.
• Case Study Example: The City of Denver, Colorado, consolidated several
department offices into a single building, reducing annual maintenance and utility
costs by 25%.
Insight 2: Shared Services with Nearby Counties
• Description: Explore shared services agreements with nearby counties for certain
administrative functions, such as IT support or building maintenance. This can help
distribute costs and reduce the financial burden on Collier County alone.
• Case Study Example: Counties in Northern Virginia implemented shared services
for IT and building maintenance, resulting in annual savings of approximately 20%
for each participating county.
Ideally, strive for: $140,000 - $280,000 in savings or additional revenue.
Administration - GMCDD - Divisional Administration
• Program Description: This section includes the funding for the Department Head
who provides administrative oversight to the divisions within the Growth
Management Department, and all divisional overhead costs including indirect cost
allocation, IT direct billing hours, insurance, utilities, and building repair &
maintenance.
• Program Cost: $6,557,781
• Program Revenue: $21,193,400
Since the revenue is greater than the cost, we will skip this program.
Bayshore Community Redevelopment Agency (CRA) - Bayshore CRA/MSTU
Admin
• Program Description: Administrative costs to run the Bayshore CRA Office.
• Program Cost: $852,268
• Program Revenue: $216,800
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Insight 1: Seek Grant Funding
• Description: Actively pursue grant funding from state and federal sources to cover
administrative costs. Many grants are available for community redevelopment
projects and can help offset operational expenses.
• Case Study Example: The City of Miami, Florida, secured state and federal grants
for their CRA, covering 40% of their administrative costs and allowing them to
reinvest savings into community projects.
Insight 2: Leverage Public-Private Partnerships
• Description: Establish public-private partnerships with local businesses and
developers who benefit from redevelopment efforts. These partners can contribute
financially or provide in-kind services to reduce administrative costs.
• Case Study Example: The City of Austin, Texas, formed partnerships with local
developers, who provided funding and resources, reducing CRA administrative
costs by 30%.
Ideally, strive for: $320,000 - $640,000 in savings or additional revenue.
Board of County Commissioners - BCC Administration Operation Support
• Program Description: Funding for administrative office costs of elected leadership
serving the public.
• Program Cost: $626,079
• Program Revenue: $0
Insight 1: Implement Digital Administration Tools
• Description: Invest in digital tools and software to streamline administrative
processes and reduce manual workload. This can lead to cost savings in staffing
and office supplies.
• Case Study Example: The City of Seattle, Washington, implemented digital tools
for their administration, reducing office costs by 15% and improving efficiency.
Insight 2: Volunteer and Internship Programs
• Description: Establish volunteer and internship programs to assist with
administrative tasks. This can provide valuable experience to participants while
reducing staffing costs for the county.
• Case Study Example: The City of Raleigh, North Carolina, successfully
implemented an internship program, reducing administrative staffing costs by 10%.
Ideally, strive for: $310,000 - $620,000 in savings or additional revenue.
Board of County Commissioners - Community Relations
• Program Description: Funding for the Commissioners to respond to community
and citizenry needs.
• Program Cost: $998,468
• Program Revenue: $0
Insight 1: Community Partnership Grants
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• Description: Secure grants and funding from community partnerships and local
businesses to support the community relations activities. These partnerships can
provide financial support in exchange for recognition and involvement in community
initiatives.
• Case Study Example: The City of Portland, Oregon, partnered with local
businesses to fund community relations efforts, covering 25% of their costs through
grants and sponsorships.
Insight 2: Virtual Town Halls and Outreach
• Description: Shift some community engagement activities to virtual platforms to
reduce costs associated with in-person events, such as venue rentals and logistics.
• Case Study Example: The City of San Diego, California, moved several community
outreach programs online, reducing operational costs by 20% while maintaining
effective communication with residents.
Ideally, strive for: $500,000 - $1,000,000 in savings or additional revenue.
Communications, Government & Public Affairs - Collier 311 Operations
• Program Description: The Collier County Government Center switchboard
operation responds to citizen telephone and e-mail inquiries, and walk-ins.
• Program Cost: $697,985.88
• Program Revenue: $0
Insight 1: Implement a Self-Service Portal
• Description: Develop an online self-service portal where citizens can find answers
to common inquiries, submit requests, and track the status of their issues. This can
reduce the volume of calls and emails handled by the switchboard, leading to cost
savings.
• Case Study Example: The City of Houston, Texas, implemented a self -service
portal, reducing call center costs by 30% and improving citizen satisfaction.
Insight 2: Automate Responses with AI Chatbots
• Description: Use AI-powered chatbots to handle routine inquiries and provide
instant responses. This can further reduce the need for human operators and cut
operational costs.
• Case Study Example: The City of Los Angeles, California, introduced AI chatbots
for their 311 service, cutting response times and reducing staffing costs by 25%.
Ideally, strive for: $350,000 - $700,000 in savings or additional revenue.
Communications, Government & Public Affairs -
Communications/Community Outreach
• Program Description: Produce and distribute news releases. Provide photographic
services and printing services for county departments. Promote County events and
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programs, and maintain and manage website and social media sites. Emergency
information distribution.
• Program Cost: $956,339.25
• Program Revenue: $0
Insight 1: Monetize Content and Services
• Description: Offer advertising space on the county's website, social media pages,
and newsletters. Local businesses and organizations can pay for advertisements,
which can generate significant revenue.
• Case Study Example: The City of Austin, Texas, successfully monetized its
community outreach platforms, generating an additional $150,000 annually through
advertising.
Insight 2: Outsource Printing Services
• Description: Outsource printing services to private companies. This can reduce the
cost of maintaining in-house printing facilities and equipment while ensuring high -
quality output.
• Case Study Example: The City of San Francisco, California, outsourced its printing
services, resulting in a 20% cost reduction while maintaining service quality.
Ideally, strive for: $480,000 - $960,000 in savings or additional revenue.
Conservation Collier - Conservation Collier Land Acquisition
• Program Description: Oversee and administer the acquisition of environmentally
sensitive land through acceptance of applications from willing sellers, land
evaluations, environmental reports, appraisals, monthly Advisory Board meetings,
and Advisory Board sub-committee meetings. Provide capital funds for the
acquisition of environmentally sensitive land.
• Program Cost: $20,540,959
• Program Revenue: $31,589,300
Since the revenue is greater than the cost, we will skip this program.
Conservation Collier - Projects - QP, CD, IAM
• Program Description: Provide improvements within Conservation Collier Preserves
in accordance with the 5-year Capital Project Plan.
99
• Program Cost: $1,072,500
• Program Revenue: $0
Insight 1: Seek Eco-Tourism Opportunities
• Description: Develop eco-tourism initiatives within Conservation Collier Preserves,
such as guided tours, educational programs, and special events. Charge fees for
participation to generate revenue.
• Case Study Example: The City of Boulder, Colorado, developed eco -tourism
activities in their open spaces, generating $200,000 annually and increasing public
awareness and support for conservation efforts.
Insight 2: Partner with Environmental NGOs
• Description: Form partnerships with environmental NGOs for joint funding and
management of conservation projects. These organizations can provide financial
support, volunteer resources, and expertise.
• Case Study Example: The City of Portland, Oregon, partnered with local
environmental NGOs, reducing project costs by 30% through shared resources and
funding.
Ideally, strive for: $540,000 - $1,080,000 in savings or additional revenue.
Conservation Collier - Divisional Administration
• Program Description: General overhead expenses such as insurance, office
automation costs, and indirect cost reimbursement.
• Program Cost: $247,700
• Program Revenue: $0
Insight 1: Implement Green Technology
• Description: Reduce overhead costs by implementing green technology solutions,
such as solar panels for office buildings and energy -efficient appliances. This can
reduce utility bills and demonstrate a commitment to sustainability.
• Case Study Example: The City of Santa Fe, New Mexico, implemented green
technology in their administrative buildings, reducing energy costs by 25%.
Insight 2: Volunteer and Internship Programs
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• Description: Establish volunteer and internship programs to support administrative
tasks. This can reduce staffing costs and provide valuable experience to
participants.
• Case Study Example: The City of Raleigh, North Carolina, implemented an
internship program, reducing administrative staffing costs by 10%.
Ideally, strive for: $120,000 - $240,000 in savings or additional revenue.
Corporate Business Operations Administration Office - Divisional
Administration/Overhead
• Program Description: Provide strategic and operational planning, budgeting,
financial management, staff policy development, and administrative support to the
Corporate Business Operations Divisions.
• Program Cost: $275,469
• Program Revenue: $0
Insight 1: Centralize Administrative Functions
• Description: Centralize administrative functions across divisions to eliminate
redundancy and improve efficiency. This can lead to significant cost savings on
staffing and resources.
• Case Study Example: The City of Minneapolis, Minnesota, centralized
administrative functions, resulting in a 15% reduction in operational costs.
Insight 2: Automate Routine Tasks
• Description: Invest in automation tools for routine administrative tasks such as
payroll processing, scheduling, and data entry. This can reduce the need for manual
labor and increase accuracy.
• Case Study Example: The City of Denver, Colorado, implemented automation tools
in their administration, reducing staffing costs by 20% and improving efficiency.
Ideally, strive for: $140,000 - $280,000 in savings or additional revenue.
Corporate Compliance & Continuous Improvement (CCCI) - Compliance and
Performance Reviews
• Program Description: To provide funding to review performance and compliance
within the various Divisions under the County Manager's Agency.
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• Program Cost: $821,406
• Program Revenue: $208,400
Insight 1: Implement Performance-Based Contracts
• Description: Shift to performance-based contracts for external service providers.
This ensures that payments are tied to achieving specific outcomes, which can
improve service quality and reduce costs.
• Case Study Example: The City of Los Angeles, California, adopted performance-
based contracts, reducing service costs by 10% and improving compliance rates.
Insight 2: Shared Services Agreements
• Description: Establish shared services agreements with nearby municipalities for
compliance and performance review functions. This can distribute costs and
leverage combined resources.
• Case Study Example: The City of Richmond, Virginia, implemented shared services
agreements for compliance reviews, resulting in a 15% reduction in operational
costs.
Ideally, strive for: $310,000 - $620,000 in savings or additional revenue.
County Attorney - Ordinances, Resolutions, Other Legal Documents, & Legal
Opinions
• Program Description: Research, draft, and provide legal review of legally binding
documents (including massive numbers of contracts). Provide requested legal
opinions and interpretations.
• Program Cost: $349,752.2
• Program Revenue: $0
Insight 1: Outsource Routine Legal Tasks
• Description: Outsource routine legal tasks, such as contract reviews and drafting
standard legal documents, to external law firms. This can reduce the workload on
in-house attorneys and lower overall costs.
• Case Study Example: The City of San Diego, California, outsourced routine legal
tasks, reducing legal department costs by 20%.
Insight 2: Implement Legal Software Solutions
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• Description: Invest in legal software solutions that can automate document
drafting, contract management, and legal research. This can improve efficiency and
reduce the need for manual labor.
• Case Study Example: The City of Boston, Massachusetts, implemented legal
software, reducing legal department costs by 15% and increasing productivity.
Ideally, strive for: $170,000 - $340,000 in savings or additional revenue.
County Manager Operations - Communications, Government and Public
Affairs
• Program Description: Monitor, track, and report on state and federal legislative
priorities of the Board of County Commissioners.
• Program Cost: $412,111.2
• Program Revenue: $0
Insight 1: Collaborate with Regional Legislative Bodies
• Description: Collaborate with regional legislative bodies to share resources and
information on state and federal legislative priorities. This can reduce the cost of
monitoring and reporting activities.
• Case Study Example: The City of Miami, Florida, collaborated with regional
legislative bodies, reducing their monitoring costs by 20%.
Insight 2: Use Legislative Tracking Software
• Description: Invest in legislative tracking software that automates the monitoring
and reporting process. This can improve accuracy and reduce the need for manual
labor.
• Case Study Example: The City of Chicago, Illinois, implemented legislative tracking
software, reducing staffing costs by 15% and improving the timeliness of reports.
Ideally, strive for: $200,000 - $400,000 in savings or additional revenue.
County Manager Operations - Operation Support
• Program Description: Provides for the operational staff and administrative support
to the County Manager Office.
• Program Cost: $535,857.5
• Program Revenue: $0
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Insight 1: Streamline Administrative Processes
• Description: Streamline administrative processes through process improvement
initiatives. This can reduce redundancy and improve efficiency, leading to cost
savings.
• Case Study Example: The City of Phoenix, Arizona, streamlined their administrative
processes, reducing operational costs by 20%.
Insight 2: Implement Remote Work Policies
• Description: Implement remote work policies for administrative staff, reducing the
need for office space and associated costs such as utilities and maintenance.
• Case Study Example: The City of Seattle, Washington, implemented remote work
policies, reducing office space costs by 25%.
Ideally, strive for: $270,000 - $540,000 in savings or additional revenue.
County Manager Operations - Executive Management
• Program Description: Carry out directives and policies of the BCC.
• Program Cost: $1,139,600.3
• Program Revenue: $0
Insight 1: Delegate Responsibilities to Lower-Cost Staff
• Description: Delegate routine executive tasks to lower-cost staff members or
administrative assistants. This can free up executive management to focus on
higher-priority initiatives and reduce costs.
• Case Study Example: The City of San Francisco, California, delegated routine tasks
to administrative staff, reducing executive management costs by 15%.
Insight 2: Implement Performance Metrics
• Description: Implement performance metrics to evaluate the effectiveness of
executive management and identify areas for improvement. This can lead to more
efficient operations and cost savings.
• Case Study Example: The City of Austin, Texas, implemented performance metrics
for their executive management, resulting in a 10% improvement in efficiency and
reduced costs.
Ideally, strive for: $570,000 - $1,140,000 in savings or additional revenue.
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County Water-Sewer District - Technical Support - GIS/Asset Management
• Program Description: Provides dedicated application support and asset
management for utility-specific applications and databases; technical analysis
services that add value to the operations through local, state, and federal
compliance reporting, centralized documentation, real-time monitoring, and
automation for accuracy and time savings; and dedicated utility Geographic
Information System (GIS) support for reuse assets, water assets, wastewater
assets, and wellfield assets from cradle to grave. This progr am is in alignment with
utility best practices of implementing a life cycle asset management program for all
linear and vertical assets. This includes technical expertise to provide complex
programming for GIS and the suite of asset management applications that support
this program, and oversight of the integrations between systems to streamline the
application to support office and field operation end -users, while maintaining the
asset information from multiple repositories in compliance with local, state, and
federal requirements.
• Program Cost: $2,349,907
• Program Revenue: $158,300
Insight 1: Implement Predictive Maintenance
• Description: Use predictive maintenance technologies to anticipate and address
issues before they become costly repairs. This can improve asset lifespan and
reduce maintenance costs.
• Case Study Example: The City of New York, New York, implemented predictive
maintenance for their water infrastructure, reducing maintenance costs by 20%.
Insight 2: Partner with Academic Institutions
• Description: Partner with local universities and technical colleges to develop
innovative solutions for asset management and GIS support. This can provide
access to cutting-edge research and reduce the need for in -house expertise.
• Case Study Example: The City of Los Angeles, California, partnered with a local
university for GIS and asset management research, resulting in a 15% cost
reduction through innovative solutions.
Ideally, strive for: $1,100,000 - $2,200,000 in savings or additional revenue.
105
County Water-Sewer District - Technical Support - Dedicated Applications
• Program Description: Provides dedicated application support for approximately 25
utility-specific applications and databases and technical analysis services that add
value to the operations through local, state, and federal compliance reporting,
centralized documentation, real-time monitoring, and automation for accuracy and
time savings.
• Program Cost: $388,220
• Program Revenue: $0
Insight 1: Consolidate Applications
• Description: Consolidate similar applications to reduce redundancy and
streamline operations. This can lower licensing costs and improve efficiency.
• Case Study Example: The City of Boston, Massachusetts, consolidated their utility
applications, reducing software costs by 15% and improving system integration.
Insight 2: Outsource Application Support
• Description: Outsource application support to a specialized IT firm. This can
provide access to expert knowledge and reduce costs associated with maintaining
an in-house team.
• Case Study Example: The City of Miami, Florida, outsourced their application
support, reducing IT costs by 20% while maintaining high service levels.
Ideally, strive for: $190,000 - $380,000 in savings or additional revenue.
Domestic Animal Services Division - Divisional Administration
• Program Description: Operational oversight of employees, contracts, projects,
fiscal and resource management, coordination with the Animal Services Advisory
Board, Pet Placement Partners, community organizations, and various animal
advocacy groups.
• Program Cost: $1,364,044.72
• Program Revenue: $0
Insight 1: Implement Fee-Based Services
• Description: Introduce fee-based services such as pet training, grooming, and
boarding. These services can generate additional revenue while enhancing the
division's offerings.
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• Case Study Example: The City of San Antonio, Texas, introduced fee-based pet
services, generating $200,000 in additional revenue annually.
Insight 2: Volunteer Programs for Administrative Support
• Description: Establish volunteer programs to assist with administrative tasks. This
can reduce staffing costs and engage the community.
• Case Study Example: The City of Raleigh, North Carolina, implemented a volunteer
program, reducing administrative staffing costs by 10%.
Ideally, strive for: $680,000 - $1,360,000 in savings or additional revenue.
Domestic Animal Services Division - Field Operations
• Program Description: Dispatch and investigate animal -related complaints,
dangerous dog investigations, animal cruelty and neglect, and nuisance
complaints. Inspect animal-related businesses, organizations, and breeders, and
issue permits. Verify compliance, issue penalties fo r violations, process and
coordinate Division’s citations for payment, appeals, and record liens and orders
with Collier County Clerk of Circuit Court.
• Program Cost: $321,793.8
• Program Revenue: $69,800
Insight 1: Increase Penalty Fees
• Description: Increase penalty fees for violations related to animal control. This can
generate additional revenue and encourage compliance with regulations.
• Case Study Example: The City of Denver, Colorado, increased penalty fees for
animal-related violations, generating an additional $50,000 annually.
Insight 2: Partner with Local Veterinarians
• Description: Partner with local veterinarians to provide low -cost animal control
services and share costs. This can reduce operational expenses and improve
service delivery.
• Case Study Example: The City of Austin, Texas, partnered with local veterinarians,
reducing animal control costs by 15% while enhancing service quality.
Ideally, strive for: $130,000 - $260,000 in savings or additional revenue.
107
Domestic Animal Services Division - Neutered or Spayed Program
• Program Description: Ensure that all animals adopted to new families or reclaimed
by their owners from Domestic Animal Services are sterilized prior to adoption or
release. Accept donations from the public to support the program in accordance
with Resolution 2017-104.
• Program Cost: $682,654
• Program Revenue: $81,500
Insight 1: Increase Adoption Fees
• Description: Increase adoption fees to cover the costs of neutering or spaying
animals. This can help achieve full cost recovery for the program.
• Case Study Example: The City of Seattle, Washington, increased adoption fees,
achieving full cost recovery for their neutering and spaying program.
Insight 2: Host Fundraising Events
• Description: Host fundraising events, such as pet adoption fairs and charity runs,
to raise additional funds for the program. Encourage community involvement and
donations.
• Case Study Example: The City of San Francisco, California, hosted fundraising
events, generating $100,000 annually for their animal services programs.
Ideally, strive for: $300,000 - $600,000 in savings or additional revenue.
Emergency Medical Services (EMS) - Emergency Medical Services - QP, IAM,
RG
• Program Description: Advanced Life Support Paramedic Units respond to the
community's 911 medical emergencies to provide care 24 hours a day, 7 days a
week. EMS also provides for the treatment and inter-facility transportation of
patients requiring advanced care.
• Program Cost: $34,892,532.05
• Program Revenue: $0
Insight 1: Implement Cost-Recovery Fees
• Description: Implement cost-recovery fees for EMS services, such as fees for
ambulance transport and advanced life support services. This can generate
significant revenue to offset operational costs.
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• Case Study Example: The City of New York, New York, implemented cost-recovery
fees for EMS services, generating $10 million annually in additional revenue.
Insight 2: Partner with Private Ambulance Services
• Description: Partner with private ambulance services to share the burden of EMS
responses and reduce costs. This can provide additional resources and improve
response times.
• Case Study Example: The City of Los Angeles, California, partnered with private
ambulance services, reducing EMS costs by 15% and improving service delivery.
Ideally, strive for: $17,000,000 - $34,000,000 in savings or additional revenue.
Facilities Management Division - Systems and Data Operations
• Program Description: This program group also supports the work order/asset
management system, the CAD building database, project management and billing
applications, software evaluation, selection and implementation, radio
communications, data processing equipment management, building management
systems, and coordination and compliance with IT Division specifications and
security requirements.
• Program Cost: $682,577.5
• Program Revenue: $0
Insight 1: Implement Cloud-Based Solutions
• Description: Move to cloud-based solutions for data management and building
systems. This can reduce hardware and maintenance costs while providing
scalable solutions.
• Case Study Example: The City of San Diego, California, implemented cloud-based
solutions, reducing IT costs by 20% and improving system reliability.
Insight 2: Consolidate Data Operations
• Description: Consolidate data operations across divisions to eliminate redundancy
and improve efficiency. This can lead to significant cost savings.
• Case Study Example: The City of Minneapolis, Minnesota, consolidated data
operations, reducing operational costs by 15%.
Ideally, strive for: $340,000 - $680,000 in savings or additional revenue.
109
Facilities Management Division - Lock and Door Service
• Program Description: Ensure that properties are secure and accessible through
lock, latch, and door repair, circuits, electric latches, electric locks and control
panels. Maintains and enhances the safety and convenience of buildings.
• Program Cost: $392,358.96
• Program Revenue: $0
Insight 1: Implement Keyless Entry Systems
• Description: Install keyless entry systems to reduce the need for traditional lock
and key maintenance. This can reduce costs associated with locksmith services
and improve security.
• Case Study Example: The City of Chicago, Illinois, implemented keyless entry
systems, reducing lock maintenance costs by 20%.
Insight 2: Outsource Security Services
• Description: Outsource security and maintenance services for locks and doors to
specialized companies. This can provide access to advanced technologies and
reduce operational costs.
• Case Study Example: The City of Los Angeles, California, outsourced security
services, reducing costs by 15% and improving service quality.
Ideally, strive for: $190,000 - $380,000 in savings or additional revenue.
Facilities Management Division - Real Property Administration
• Program Description: Provides for the administration and coordination of agency-
wide real estate management.
• Program Cost: $416,711
• Program Revenue: $0
Insight 1: Lease Underutilized Properties
• Description: Identify and lease underutilized properties owned by the county. This
can generate additional revenue and reduce the financial burden of maintaining
unused spaces.
• Case Study Example: The City of Boston, Massachusetts, leased underutilized
properties, generating $500,000 annually in additional revenue.
Insight 2: Implement Property Management Software
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• Description: Use property management software to streamline real estate
administration and improve efficiency. This can reduce administrative costs and
enhance decision-making.
• Case Study Example: The City of Seattle, Washington, implemented property
management software, reducing administrative costs by 15%.
Ideally, strive for: $210,000 - $420,000 in savings or additional revenue.
Fleet Management Division - Automotive Parts & Materials
• Program Description: Procure parts and materials, inventory to maintain county
vehicles and equipment.
• Program Cost: $3,714,845.25
• Program Revenue: $3,502,000
Since the revenue is close to the cost, we will skip this program.
Fleet Management Division - Hardware, Software, IT
• Program Description: FMIS subscription and hosting, diagnostic equipment and
software, hardware, devices for data entry.
• Program Cost: $349,936
• Program Revenue: $0
Insight 1: Implement Remote Diagnostic Tools
• Description: Use remote diagnostic tools to troubleshoot and maintain vehicles
and equipment. This can reduce the need for on -site visits and lower maintenance
costs.
• Case Study Example: The City of San Francisco, California, implemented remote
diagnostic tools, reducing maintenance costs by 20%.
Insight 2: Bulk Purchasing Agreements
• Description: Establish bulk purchasing agreements with suppliers for hardware
and software. This can reduce unit costs and ensure consistent supply.
• Case Study Example: The City of Austin, Texas, established bulk purchasing
agreements, reducing hardware and software costs by 15%.
Ideally, strive for: $170,000 - $340,000 in savings or additional revenue.
111
Housing Policy And Economic Development Division - Collier County
Economic Development Program
• Program Description: Promotes economic development initiatives to improve the
quality of life for all people in Collier County.
• Program Cost: $215,895
• Program Revenue: $46,400
Insight 1: Business Incubation Programs
• Description: Develop business incubation programs to support local startups and
small businesses. Charge fees for incubation services and use public -private
partnerships to fund the initiative.
• Case Study Example: The City of Miami, Florida, developed business incubation
programs, generating $200,000 in additional revenue annually through fees and
partnerships.
Insight 2: Seek Federal and State Grants
• Description: Pursue federal and state grants aimed at economic development.
These funds can help cover program costs and expand services.
• Case Study Example: The City of San Diego, California, secured federal grants for
economic development, covering 30% of their program costs.
Ideally, strive for: $90,000 - $180,000 in savings or additional revenue.
Improvement Districts and MSTU - Operational Support
• Program Description: Operational support.
• Program Cost: $2,122,700
• Program Revenue: $22,400
Insight 1: Establish Improvement District Fees
• Description: Implement fees for services provided within improvement districts
and MSTUs. This can generate additional revenue to cover operational costs.
• Case Study Example: The City of Orlando, Florida, established improvement
district fees, generating $500,000 annually to support district operations.
Insight 2: Shared Services with Adjacent Districts
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• Description: Establish shared services agreements with adjacent districts to
reduce costs through economies of scale. This can lower operational expenses for
each district.
• Case Study Example: The City of Atlanta, Georgia, implemented shared services
agreements, reducing operational costs by 15%.
Ideally, strive for: $1,050,000 - $2,100,000 in savings or additional revenue.
Information Technology Division - Applications
• Program Description: The I.T. Applications Team provides services involved in the
acquisition, implementation, and support of dedicated and network connectivity
projects.
• Program Cost: $3,961,101
• Program Revenue: $0
Insight 1: Implement Cloud-Based Solutions
• Description: Move to cloud-based solutions for application support. This can
reduce hardware and maintenance costs while providing scalable solutions.
• Case Study Example: The City of San Diego, California, implemented cloud-based
solutions, reducing IT costs by 20% and improving system reliability.
Insight 2: Outsource Application Support
• Description: Outsource application support to a specialized IT firm. This can
provide access to expert knowledge and reduce costs associated with maintaining
an in-house team.
• Case Study Example: The City of Miami, Florida, outsourced their application
support, reducing IT costs by 20% while maintaining high service levels.
Ideally, strive for: $1,980,000 - $3,960,000 in savings or additional revenue.
Information Technology Division - Maintenance And Renewal
• Program Description: All maintenance, software licensing, and renewal contracts
to support the Agency's IT infrastructure, including but not limited to Microsoft
Enterprise Agreements, Cisco Enterprise Agreements, etc.
• Program Cost: $4,182,049
• Program Revenue: $0
Insight 1: Consolidate Software Licenses
• Description: Consolidate software licenses and negotiate volume discounts with
vendors. This can reduce licensing costs and improve budget efficiency.
• Case Study Example: The City of Phoenix, Arizona, consolidated software licenses,
reducing licensing costs by 15%.
Insight 2: Implement Open Source Solutions
• Description: Implement open-source solutions where possible to reduce software
licensing and renewal costs.
113
• Case Study Example: The City of Austin, Texas, implemented open -source
solutions for certain applications, reducing software costs by 20%.
Ideally, strive for: $2,090,000 - $4,180,000 in savings or additional revenue.
Library Division - Business Operations
• Program Description: Manage interdepartmental obligations. Maintain and grow
community and county agency partnerships. Increase the awareness of library
services and programs to ensure that the public continues to appreciate the
importance and benefits of CCPL.
• Program Cost: $1,227,225.76
• Program Revenue: $0
Insight 1: Expand Fee-Based Services
• Description: Expand fee-based services such as room rentals, printing services,
and special events to generate additional revenue.
• Case Study Example: The City of Chicago, Illinois, expanded fee-based services in
their libraries, generating $250,000 annually in additional revenue.
Insight 2: Seek Private Donations and Grants
• Description: Pursue private donations and grants from philanthropic organizations
to support library operations and special projects.
• Case Study Example: The City of Boston, Massachusetts, secured private
donations and grants, covering 30% of their library operational costs.
Ideally, strive for: $610,000 - $1,220,000 in savings or additional revenue.
Museum Division - Collier Museum at Government Center
• Program Description: Development, maintenance, and operation of the Collier
Museum at Government Center, including temporary exhibits, the Second Tuesday
Lecture Series and other adult programs, monthly Family Days and other youth
programs, and special events.
• Program Cost: $303,399
• Program Revenue: $0
Insight 1: Implement Admission Fees
• Description: Introduce admission fees for the museum and its events. This can
generate revenue to support operations and maintenance.
• Case Study Example: The City of San Diego, California, implemented admission
fees for their municipal museums, generating $150,000 annually.
Insight 2: Develop Membership Programs
• Description: Develop membership programs that offer exclusive benefits, such as
early access to exhibits and special events. This can create a steady stream of
revenue from loyal patrons.
• Case Study Example: The City of San Francisco, California, developed museum
membership programs, generating $200,000 annually in additional revenue.
114
Ideally, strive for: $150,000 - $300,000 in savings or additional revenue.
Museum Division - Immokalee Pioneer Museum at Roberts Ranch
• Program Description: Development, maintenance, and operation of the
Immokalee Pioneer Museum at Roberts Ranch in Immokalee, including temporary
exhibits; events and programming; the annual Cattle Drive and Jamboree; and
development, cultivation, and ongoing harvesting and distribution of fruits and
vegetables from the onsite food forest.
• Program Cost: $330,006
• Program Revenue: $16,600
Insight 1: Host Community Events and Workshops
• Description: Host community events, workshops, and educational programs that
charge participation fees. This can generate additional revenue and increase
community engagement.
• Case Study Example: The City of Austin, Texas, hosted community events at their
historical sites, generating $100,000 annually in additional revenue.
Insight 2: Partner with Local Schools
• Description: Partner with local schools for educational programs and field trips.
Charge a nominal fee for these programs to cover costs and generate revenue.
• Case Study Example: The City of Raleigh, North Carolina, partnered with local
schools, generating $50,000 annually through educational program fees.
Ideally, strive for: $150,000 - $300,000 in savings or additional revenue.
Museum Division - Museum of the Everglades
• Program Description: Development, maintenance, and operation of the Museum
of the Everglades in Everglades City, including temporary exhibits, the Third
Thursday Lecture Series, and other programs and special events; management of
the relationship with our 501-c-3 support organization, Friends of the Museum of
the Everglades.
• Program Cost: $224,225
• Program Revenue: $0
Insight 1: Offer Guided Tours
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• Description: Offer guided tours of the museum and surrounding areas. Charge a
fee for these tours to generate revenue.
• Case Study Example: The City of Miami, Florida, offered guided tours of their
historical sites, generating $50,000 annually.
Insight 2: Develop a Gift Shop
• Description: Develop a gift shop within the museum that sells souvenirs,
educational materials, and local crafts. This can generate additional revenue and
enhance the visitor experience.
• Case Study Example: The City of Boston, Massachusetts, developed gift shops in
their museums, generating $100,000 annually in additional revenue.
Ideally, strive for: $110,000 - $220,000 in savings or additional revenue.
Museum Division - Museums & Historic Sites Administration
• Program Description: Professional management and administration of the County
Museum system, including management of the relationship with our 501 -c-3
support organization, Friends of the Collier County Museums.
• Program Cost: $798,164.33
• Program Revenue: $2,000,000
Since the revenue is greater than the cost, we will skip this program.
Museum Division - Marco Island Historical Museum
• Program Description: Development, maintenance, and operation of the Marco
Island Historical Museum on Marco Island, including temporary exhibits, programs
and events, and the loan of the world-famous Key Marco Cat and other artifacts
from the 1896 Cushing expedition (on view through 2026), and management of the
dynamic partnership with the Marco Island Historical Society.
• Program Cost: $349,025
• Program Revenue: $2,400
Insight 1: Introduce Special Exhibition Fees
• Description: Introduce fees for special exhibitions and events, such as the viewing
of the Key Marco Cat. This can generate significant revenue to support museum
operations.
116
• Case Study Example: The City of Chicago, Illinois, introduced fees for special
exhibitions in their museums, generating $200,000 annually.
Insight 2: Corporate Sponsorships
• Description: Seek corporate sponsorships for exhibits and events. This can provide
additional funding and reduce the financial burden on the museum.
• Case Study Example: The City of New York, New York, secured corporate
sponsorships for their museum exhibitions, generating $300,000 annually.
Ideally, strive for: $170,000 - $340,000 in savings or additional revenue.
Museum Division - Naples Depot Museum
• Program Description: Development, maintenance, and operation of the Naples
Depot Museum and its three pieces of rolling stock in downtown Naples, including
temporary exhibits, programs and events, and development of the Black History
Baggage Car; management of the relationship with the co-located Naples Train
Museum operated by Southwest Heritage, Inc.
• Program Cost: $249,125
• Program Revenue: $600
Insight 1: Train Ride Experiences
• Description: Offer train ride experiences using the museum's rolling stock. Charge
a fee for these rides to generate revenue.
• Case Study Example: The City of Denver, Colorado, offered train ride experiences
at their transportation museum, generating $100,000 annually in additional
revenue.
Insight 2: Develop Educational Programs
• Description: Develop educational programs and workshops for schools and
families. Charge fees for participation to cover costs and generate revenue.
• Case Study Example: The City of San Francisco, California, developed educational
programs at their historical sites, generating $50,000 annually in additional
revenue.
Ideally, strive for: $120,000 - $240,000 in savings or additional revenue.
117
Office of Management & Budget - Operations Support
• Program Description: Provides a centralized management structure specializing in
financial and transactional management for Communications, Government and
Public Affairs, Paradise Coast Sports Complex, Bayshore & Immokalee CRAs,
County Manager Office, Tourism, Emergency Medical Services, Corporate
Compliance, Office of Management and Budget and the Board of County
Commissioners.
• Program Cost: $501,146.01
• Program Revenue: $294,100
Insight 1: Implement Financial Management Software
• Description: Implement financial management software to streamline budgeting,
accounting, and financial reporting processes. This can improve efficiency and
reduce operational costs.
• Case Study Example: The City of Austin, Texas, implemented financial
management software, reducing administrative costs by 15%.
Insight 2: Shared Services Agreements
• Description: Establish shared services agreements with other county departments
for financial and transactional management services. This can distribute costs and
improve efficiency.
• Case Study Example: The City of Richmond, Virginia, implemented shared services
agreements for financial management, resulting in a 20% reduction in operational
costs.
Ideally, strive for: $100,000 - $200,000 in savings or additional revenue.
Operations and Veteran Services Division - Business and Technology
Operations
• Program Description: Coordination and management of resources, systems, and
staff for the efficient functioning of business operational processes and the
effective utilization of technology to ensure Divisional and Departmental alignment
to strategic plan initiatives and Board-directed priorities.
• Program Cost: $866,952
• Program Revenue: $0
Insight 1: Automate Routine Business Processes
118
• Description: Use automation tools to streamline routine business processes, such
as scheduling, reporting, and data entry. This can reduce staffing costs and improve
efficiency.
• Case Study Example: The City of Denver, Colorado, implemented automation
tools, reducing business process costs by 20%.
Insight 2: Outsource IT Support Services
• Description: Outsource IT support services to specialized providers. This can
reduce the cost of maintaining an in -house IT team while ensuring high service
levels.
• Case Study Example: The City of San Diego, California, outsourced IT support
services, reducing IT costs by 15% while maintaining high service levels.
Ideally, strive for: $430,000 - $860,000 in savings or additional revenue.
Other General Administration - Department Administration
• Program Description: Strategic, operational, administrative, and technical support
to the County Manager Office.
• Program Cost: $11,527,700
• Program Revenue: $0
Insight 1: Centralize Administrative Functions
• Description: Centralize administrative functions across departments to eliminate
redundancy and improve efficiency. This can lead to significant cost savings.
• Case Study Example: The City of Minneapolis, Minnesota, centralized
administrative functions, resulting in a 15% reduction in operational costs.
Insight 2: Implement Remote Work Policies
• Description: Implement remote work policies for administrative staff, reducing the
need for office space and associated costs such as utilities and maintenance.
• Case Study Example: The City of Seattle, Washington, implemented remote work
policies, reducing office space costs by 25%.
Ideally, strive for: $5,760,000 - $11,520,000 in savings or additional revenue.
119
Other General Administration - Naples CRA
• Program Description: Remittance to the Naples Community Redevelopment
Agency (CRA).
• Program Cost: $6,371,000
• Program Revenue: $0
Insight 1: Implement CRA Fees
• Description: Implement fees for services provided by the Naples CRA. This can
generate additional revenue to support the CRA's operations.
• Case Study Example: The City of Orlando, Florida, implemented CRA fees,
generating $500,000 annually to support district operations.
Insight 2: Public-Private Partnerships
• Description: Form public-private partnerships with local businesses and
developers to support redevelopment projects. These partners can provide
financial support and share resources.
• Case Study Example: The City of Austin, Texas, formed public-private
partnerships, reducing redevelopment costs by 20% through shared resources and
funding.
Ideally, strive for: $3,180,000 - $6,360,000 in savings or additional revenue.
Parks & Recreation Division - Ranger Program
• Program Description: The Park Ranger Program provides protection of park
resources and park visitors; enforcement of County ordinances and park's
regulations; information regarding park use and points of interest; beach vendor
inspections; parking fee collection; traffic cont rol; and monitoring beach
conditions. Rangers may also act as educators by taking visitors on guided nature
walks or canoe trips, setting up exhibits, and lecturing on historic topics. Park
Rangers provide a total of approximately 55,000 contacts annually. Funds
transferred to General Fund 0001 for Park Ranger patrol and human resources
liaison position activities associated with the unincorporated areas.
• Program Cost: $1,727,895
• Program Revenue: $1,200
Insight 1: Increase Parking Fees
• Description: Increase parking fees at parks and beaches to generate additional
revenue. This can help cover the costs of park ranger patrols and activities.
120
• Case Study Example: The City of Miami, Florida, increased parking fees at their
parks and beaches, generating an additional $200,000 annually.
Insight 2: Offer Paid Guided Tours and Activities
• Description: Offer paid guided tours, canoe trips, and educational activities led by
park rangers. Charge fees for participation to generate revenue.
• Case Study Example: The City of Austin, Texas, offered paid guided tours and
activities, generating $150,000 annually in additional revenue.
Ideally, strive for: $860,000 - $1,720,000 in savings or additional revenue.
Parks & Recreation Division - Business Operations
• Program Description: Supports the delivery of Parks and Recreation programs and
services to the community through direct and indirect functions. Business
operations include customer service support; communication; maintenance of
websites and social media platforms; marketing and promotions; participation in
outreach activities; and volunteer program management. Indirect applications
include budgetary, fiscal, and procurement functions; risk management actions;
asset and IT Inventory management; payroll and other Human Resource operations;
technology services and recreation and volunteer software administration; and
agency accreditation.
• Program Cost: $7,017,137.2
• Program Revenue: $246,100
Insight 1: Expand Sponsorship Opportunities
• Description: Expand sponsorship opportunities with local businesses and
corporations for parks and recreation programs. This can provide additional funding
and reduce operational costs.
• Case Study Example: The City of San Francisco, California, expanded sponsorship
opportunities, generating $500,000 annually in additional revenue.
Insight 2: Implement Cost-Recovery Fees
• Description: Implement cost-recovery fees for services provided by the Parks &
Recreation Division, such as facility rentals, program registrations, and event
participation.
• Case Study Example: The City of Denver, Colorado, implemented cost-recovery
fees, achieving full cost recovery for several of their parks and recreation programs.
121
Ideally, strive for: $3,380,000 - $6,760,000 in savings or additional revenue.
Parks & Recreation Division - Adaptive Recreation
• Program Description: Provide safe, enjoyable community-based recreational
opportunities for youth, teens, and adults with disabilities and/or special needs.
Adaptive recreation programs include a lower participant/instructor ratio. A variety
of adaptive programs and special events are offered, including art, social activities,
special events, and sports such as accessible sailing. Programming and demand
are increasing with over 430 participants in 50 programs.
• Program Cost: $598,529
• Program Revenue: $162,900
Insight 1: Seek Grant Funding
• Description: Actively pursue grant funding from state and federal sources as well
as private foundations that support programs for individuals with disabilities. These
grants can help offset the costs of providing adaptive recreation services.
• Case Study Example: The City of Portland, Oregon, secured grant funding for their
adaptive recreation programs, covering 30% of their program costs.
Insight 2: Partner with Non-Profit Organizations
• Description: Partner with non-profit organizations focused on disability services to
co-fund and co-manage adaptive recreation programs. This can provide additional
resources and reduce operational costs.
• Case Study Example: The City of Austin, Texas, partnered with local non -profits,
reducing program costs by 20% while enhancing service quality.
Ideally, strive for: $220,000 - $440,000 in savings or additional revenue.
Parks & Recreation Division - Childcare
• Program Description: Provide affordable and safe childcare programming for youth
and teens through licensed childcare facilities and trained staff. These services
provide recreation and enrichment experiences to support self -esteem, self-
reliance, learning, pleasure, health, and well-being. Youth and teens are served in
Florida Voluntary Prekindergarten and several Out of School programs, including
afterschool and full-day camps. Program participation is increasing with over 5,500
children at 9 locations throughout Collier County.
122
• Program Cost: $2,002,754
• Program Revenue: $546,400
Insight 1: Implement Sliding Scale Fees
• Description: Implement a sliding scale fee structure based on household income.
This can increase revenue from families who can afford to pay more while still
providing affordable options for low -income families.
• Case Study Example: The City of San Francisco, California, implemented sliding
scale fees for their childcare programs, increasing revenue by 20%.
Insight 2: Expand Partnerships with Schools
• Description: Expand partnerships with local schools to share facilities and
resources for childcare programs. This can reduce operational costs and improve
program accessibility.
• Case Study Example: The City of Miami, Florida, partnered with local schools,
reducing childcare program costs by 15%.
Ideally, strive for: $730,000 - $1,460,000 in savings or additional revenue.
Parks & Recreation Division - Beach & Boat Park Operations
• Program Description: Beach Operations had over 1,000,000 visitors at Beach Park
locations. Operations include maintenance of beach park facilities and signage;
management of natural resources within beach parks; coordination with volunteer
groups and partner agencies; collection of parking fees and public assistance; and
sea turtle monitoring. Sea Turtle monitoring includes 22.5 miles of Collier beaches.
Annual payment to the City of Naples provides County residents with access to City
of Naples beach parking, parks, recreational facilities, and recreational programs.
This is governed by the Interlocal Agreement Between the County and City of
Naples. Boat Park Operations include 7 Boat Ramp Park locations. Operations
ensure compliance with FDEP requirements regarding marina fuel tanks and
sovereign submerged land leases. Submerged land leases allow for continued use
of the ramps and docks. Compliance requires routine inspections and maintenance
of the fuel tanks in coordination with the Collier County Solid and Hazardous Waste
Management Division.
• Program Cost: $1,856,132
• Program Revenue: $4,100,900
Since the revenue is greater than the cost, we will skip this program.
123
Planning - Client Service Support
• Program Description: Provide professional planner and technical assistance for
petitioners at pre-application conferences, commissioner constituent inquiries,
and the Public on a “walk-in” contingent daily demand basis. Provide routing
distribution of plan reviews and support to the Business Center.
• Program Cost: $683,376
• Program Revenue: $0
Insight 1: Implement Service Fees
• Description: Implement fees for professional planner assistance and technical
support services. This can generate revenue to cover the costs of providing these
services.
• Case Study Example: The City of Denver, Colorado, implemented service fees for
planning assistance, generating $300,000 annually.
Insight 2: Partner with Local Universities
• Description: Partner with local universities to offer internships and project
collaborations. This can provide additional staffing resources at a lower cost and
enhance service delivery.
• Case Study Example: The City of Boston, Massachusetts, partnered with local
universities, reducing staffing costs by 15% and improving service quality.
Ideally, strive for: $340,000 - $680,000 in savings or additional revenue.
Planning - Land Use Hearing Officer
• Program Description: This section provides issuance of various land use
development orders such as Appeals of Type III Decisions, Variances, Minor
Conditional Uses, Boat Lift Canopies and Boat Facility Extensions, review and
analysis of proposed GMP and LDC amendments, review and analysis of various
site planning deviations; reviews, considers and analyzes staff reports and public
testimony relating to zoning and land use petitions, conducts public hearings and
renders written decisions; and coordinates and cooperates with various state and
federal agencies, other Board divisions and departments and the County Attorney’s
Office.
• Program Cost: $309,300
• Program Revenue: $0
124
Insight 1: Increase Application Fees
• Description: Increase application fees for land use development orders to achieve
full cost recovery. This can generate significant revenue and ensure the program's
sustainability.
• Case Study Example: The City of San Francisco, California, increased application
fees for land use development orders, achieving full cost recovery and generating
$150,000 annually in additional revenue.
Insight 2: Implement Online Submission and Review
• Description: Implement an online submission and review system for land use
applications. This can reduce administrative costs and improve efficiency.
• Case Study Example: The City of Seattle, Washington, implemented an online
submission system, reducing administrative costs by 20% and improving service
delivery.
Ideally, strive for: $150,000 - $300,000 in savings or additional revenue.
Planning - Divisional Administration/Overhead
• Program Description: Division administration for the Planning & Zoning Division
(LDS) including the Comprehensive Planning Manager and Zoning Manager;
provides staff liaison to the Planning Commission, Development Services Advisory
Committee, the Historic and Archaeological Board and the Board of County
Commissioners. Provides for general clerical, secretarial and technical support;
office management for the sections within the LDS; includes fixed operating
expenses for the LDS.
• Program Cost: $639,817
• Program Revenue: $17,500
Insight 1: Implement Shared Services
• Description: Implement shared services agreements with other divisions for
administrative and technical support. This can reduce redundancy and lower costs.
• Case Study Example: The City of Richmond, Virginia, implemented shared services
agreements, reducing administrative costs by 15%.
Insight 2: Outsource Clerical Support
• Description: Outsource clerical support services to specialized providers. This can
reduce staffing costs while maintaining service quality.
• Case Study Example: The City of Miami, Florida, outsourced clerical support,
reducing costs by 10% and improving efficiency.
Ideally, strive for: $310,000 - $620,000 in savings or additional revenue.
125
Procurement Services Division - Divisional Administration/Overhead
• Program Description: Plan, organize, and direct the activities, staff, and resources
of the Procurement Services Division. Oversee all operations within the Division and
ensure adherence to best practices.
• Program Cost: $584,839
• Program Revenue: $97,000
Insight 1: Implement E-Procurement Solutions
• Description: Implement e-procurement solutions to streamline purchasing
processes and reduce administrative costs. This can improve efficiency and lower
operational expenses.
• Case Study Example: The City of Austin, Texas, implemented e-procurement
solutions, reducing procurement costs by 15% and improving transparency.
Insight 2: Centralize Procurement Functions
• Description: Centralize procurement functions across departments to eliminate
redundancy and achieve economies of scale. This can reduce costs and improve
purchasing power.
• Case Study Example: The City of Denver, Colorado, centralized procurement
functions, reducing costs by 20% and improving efficiency.
Ideally, strive for: $290,000 - $580,000 in savings or additional revenue.
Procurement Services Division - Operations Support Services
• Program Description: Manage purchase order processing, provide SAP production
training and support, conduct spend analysis to ensure compliance with the
Procurement ordinance, manual, and rules, identify new bid opportunities, and
administer Countywide mail pick-up and delivery process.
• Program Cost: $670,892
• Program Revenue: $0
Insight 1: Automate Purchase Order Processing
• Description: Automate purchase order processing to reduce manual labor and
improve efficiency. This can lower operational costs and speed up procurement
cycles.
• Case Study Example: The City of San Francisco, California, automated purchase
order processing, reducing costs by 20% and improving procurement efficiency.
Insight 2: Outsource Mail Services
• Description: Outsource countywide mail pick-up and delivery services to a
specialized provider. This can reduce costs associated with maintaining an in -
house mail service.
• Case Study Example: The City of Miami, Florida, outsourced mail services,
reducing costs by 15% while maintaining service quality.
Ideally, strive for: $340,000 - $680,000 in savings or additional revenue.
126
Procurement Services Division - Contract Support Services
• Program Description: Create and maintain vendor contracts. Assist with
negotiations and resolve disputes. Facilitate vendor performance evaluations.
Answer vendor questions, monitor vendor performance, facilitate problem
resolution on behalf of departments to ensure receipt o f quality goods/services.
Assist with renewal or extension efforts or start new competitive purchasing
process.
• Program Cost: $546,128
• Program Revenue: $0
Insight 1: Implement Vendor Management Software
• Description: Implement vendor management software to streamline contract
management and vendor performance evaluation. This can improve efficiency and
reduce administrative costs.
• Case Study Example: The City of Austin, Texas, implemented vendor management
software, reducing contract management costs by 15% and improving vendor
performance.
Insight 2: Outsource Contract Management
• Description: Outsource contract management services to a specialized provider.
This can reduce costs associated with maintaining an in -house contract
management team while ensuring high service levels.
• Case Study Example: The City of San Francisco, California, outsourced contract
management, reducing costs by 10% and improving efficiency.
Ideally, strive for: $270,000 - $540,000 in savings or additional revenue.
Regulation - Divisional Administration/Overhead
• Program Description: Provides administrative oversight to the Growth
Management Division Business Center and Building Plan Review and Inspection
Section. Interact with consumer groups and recommend and implement business
continuity measures based on consumer requirements and risk assessments.
• Program Cost: $464,549
• Program Revenue: $0
Insight 1: Implement Business Continuity Software
• Description: Use business continuity software to streamline risk assessments and
continuity planning. This can reduce manual labor and improve efficiency.
• Case Study Example: The City of Seattle, Washington, implemented business
continuity software, reducing costs by 20% and improving planning accuracy.
Insight 2: Outsource Risk Assessments
• Description: Outsource risk assessments to specialized firms. This can reduce the
need for in-house expertise and lower operational costs.
• Case Study Example: The City of Miami, Florida, outsourced risk assessments,
reducing costs by 15% while maintaining high -quality evaluations.
Ideally, strive for: $230,000 - $460,000 in savings or additional revenue
127
128
Category 8: Low Impact, High Cost, High Mandate,
High Reliance
High-cost services with low impact but high mandate and community reliance require
careful management. Ensuring compliance with mandates while maintaining essential
service levels is critical. Cost recovery strategies, efficiency improvements, and exploring
partnerships can help balance the high costs associated with these services, ensuring
sustainability and community satisfaction.
The total sum for all opportunities is as follows:
Minimum Opportunity: $5,781,296.03
Maximum Opportunity: $11,562,592.05
These figures represent the range from 50% to 100% of the difference between the costs
and revenues for the analyzed programs.
Administration - GMCDD - Records Management/Information Desk/Digital
Conversion
Program Description: Management/maintenance of permitting records and timely
response to public records requests as required by the Department of State Records
Management and Florida Statutes. Information Desk support of Division in the Business
Center by reception, directing calls, and taking and receiving messages, and customer
service duties as required. Digital conversion, document imaging of hardcopy to
electronic, of all vertical construction permit documents.
Program Cost: $478,230
Program Revenue: $0
Insight 1: Introduce a Fee for Public Records Requests
Implement a small fee for processing public records requests. This fee can be tiered based
on the volume or complexity of the request. Many jurisdictions have successfully
implemented such fees to offset the costs associated with records management.
Case Study: The City of Seattle charges fees for public records requests based on the size
and complexity of the records requested. This helps cover the costs of processing and
ensures timely service.
Insight 2: Offer Subscription Services for Digital Records Access
Create a subscription service for businesses and frequent users to access digital records.
This can include a flat monthly or annual fee for unlimited access to certain types of
records.
Case Study: The State of California offers a subscription service for online access to state
archives and records, providing a steady revenue stream and convenient access for users.
129
Ideally, strive for: $239,100 - $478,200
Bureau Of Emergency Services Division - Divisional Administration/Overhead
Program Description: Funding for Administrative and Operating Costs: The Board of
County Commissioners, pursuant to Section 406 of Florida Statutes, provides the funds for
the provision of Medical Examiner Services through a contractual service agreement with
the Florida District 20 Medical Examiner. EM staff also engages in routing planning,
training, and operations for mass fatality and surge events.
Program Cost: $3,189,181
Program Revenue: $0
Insight 1: Implement a Cost Sharing Model with Neighboring Counties
Collaborate with neighboring counties to share the cost of the Medical Examiner services.
This can be achieved through inter-local agreements where each participating county
contributes a portion of the cost based on their usage.
Case Study: Several counties in Texas have formed regional agreements to share medical
examiner services, resulting in significant cost savings for each participating county.
Insight 2: Grant Funding for Emergency Preparedness Programs
Pursue federal and state grants specifically aimed at emergency preparedness and
response. These grants can help cover the costs of planning, training, and operational
readiness.
Case Study: The State of Florida received a Homeland Security Grant to enhance its
emergency preparedness capabilities, covering costs related to training and equipment.
Ideally, strive for: $1,594,600 - $3,189,200
Coastal Zone Management - TDC Beach Engineering & Renourishment
Program Description: Provides coastal storm protection for lives and property of upland
coastal Collier County. Provides recreational benefits for Collier residents and tourists.
Program Cost: $662,424.05
Program Revenue: $0
Insight 1: Leverage Tourism Taxes for Beach Renourishment
Utilize tourism-related taxes, such as hotel or bed taxes, to fund beach renourishment
projects. These taxes are often used in coastal areas to fund amenities that attract
tourists.
Case Study: Miami-Dade County uses a portion of its hotel tax revenue to fund beach
renourishment projects, ensuring that the costs are covered by the tourism industry.
Insight 2: Partnerships with Private Sector for Sponsorship and Funding
Seek partnerships with local businesses, particularly those in the tourism and hospitality
sectors, for sponsorship and funding of beach renourishment projects. In exchange,
businesses can receive recognition and advertising opportunities.
Case Study: The City of Myrtle Beach, South Carolina, has partnered with local businesses
to sponsor beach renourishment projects, reducing the financial burden on the city.
130
Ideally, strive for: $331,200 - $662,400
Community and Human Services Division - Social Services - Divisional Grant
Administration/Overhead
Program Description: Funding for divisional administration and fixed divisional overhead
to include training, monitoring, and compliance oversight of Federal and State grants and
local funding in support of Affordable Housing and Community Social Services programs.
Program Cost: $1,938,157
Program Revenue: $0
Insight 1: Increase Grant Applications for Administrative Costs
Focus on increasing the number of grant applications that allow for administrative cost
recovery. Many grants offer provisions to cover overhead and administrative expenses,
which can significantly offset costs.
Case Study: The City of San Francisco successfully increased its administrative cost
recovery by targeting grants with specific provisions for overhead expenses, resulting in
better-funded administrative operations.
Insight 2: Implement a Grant Writing Training Program
Offer training programs for staff on effective grant writing and management. This can
enhance the division's ability to secure more grants and funding, ultimately covering more
overhead costs.
Case Study: The City of Boston implemented a grant writing training program for its staff,
resulting in a significant increase in successful grant applications and funding received.
Ideally, strive for: $969,100 - $1,938,200
Community and Human Services Division - Medical Assistance
Program Description: Provide one-time emergency financial assistance to persons in
order to return them to self-sufficiency, self-supporting, productive members of Collier
County through supportive medical services.
Program Cost: $320,000
Program Revenue: $0
Insight 1: Partner with Local Healthcare Providers for Sponsorships
Form partnerships with local healthcare providers who can sponsor or subsidize the
medical assistance program. In return, these providers can benefit from increased
community engagement and potential new patients.
Case Study: The City of Denver partnered with local hospitals to fund its medical
assistance programs, leveraging the hospitals' community outreach budgets.
Insight 2: Apply for Health-focused Grants
Target health-focused grants from state and federal sources, as well as private
foundations, that are designed to support emergency medical services and financial
assistance programs.
131
Case Study: The City of Austin received a substantial grant from the Robert Wood Johnson
Foundation to support its emergency medical assistance program, reducing the city's
direct costs.
Ideally, strive for: $160,000 - $320,000
Community and Human Services Division - Medicaid County Billing
Program Description: Medicaid County expenses for Inpatient Hospital and Nursing
Home care determined by Florida Statute 409.915.
Program Cost: $3,900,400
Program Revenue: $0
Insight 1: Negotiate Better Rates with Healthcare Providers
Engage in negotiations with local healthcare providers to secure better rates for inpatient
hospital and nursing home care. By demonstrating the volume of Medicaid patients, the
county can leverage its position to obtain more favorable pricing.
Case Study: New York City negotiated with hospitals to lower Medicaid billing rates,
resulting in significant cost savings for the city's Medicaid program.
Insight 2: Advocate for State-Level Policy Changes
Work with state legislators to advocate for policy changes that would reduce the county's
financial burden for Medicaid expenses. This could include increased state funding or
changes in the billing structure.
Case Study: The State of Arizona successfully lobbied for changes in Medicaid billing
policies, resulting in reduced costs for county governments.
Ideally, strive for: $1,950,200 - $3,900,400
Community and Human Services Division - LIP Remittance to Agency for
Health Care Admin (AHCA)
Program Description: Program in which local governments and public hospitals transfer
funds to the Agency for Health Care Administration (AHCA) to help fund the Medicaid Low
Income Pool (LIP) program. Funds received by the AHCA are then used to draw down funds
from the federal government as “match” funding to provide additional healthcare services
for low-income individuals.
Program Cost: $1,074,200
Program Revenue: $0
Insight 1: Seek Additional Federal Matching Funds
Lobby for increased federal matching funds through the Medicaid Low Income Pool (LIP)
program. By demonstrating the need and effectiveness of the program, the county can
potentially secure additional federal dollars.
Case Study: The State of California successfully lobbied for increased federal matching
funds for its Medicaid program, resulting in higher reimbursement rates and lower state
and local contributions.
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Insight 2: Implement a Local Health Fundraising Campaign
Launch a fundraising campaign within the local community to support the LIP program.
This can include partnerships with local businesses, healthcare providers, and community
organizations to raise awareness and funds.
Case Study: The City of Atlanta initiated a local fundraising campaign to support its low -
income healthcare services, engaging the community and raising significant funds to offset
program costs.
Ideally, strive for: $537,100 - $1,074,200
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Category 9: High Impact, Low Cost, Low Mandate,
Low Reliance
Services in this category have a significant impact at a low cost, with no strong mandate
and low reliance. These programs present an excellent opportunity for partnership
development and resource optimization. Enhancing these services to increase community
reliance and furthering their impact can be achieved through targeted investments and
strategic partnerships, maximizing their benefit to the community.
The total calculated opportunity for all the solutions provided is:
• Minimum Opportunity: $207,400
• Maximum Opportunity: $414,900
These values represent the potential additional revenue or cost savings Collier County
could achieve by implementing the recommended strategies.
Bayshore Community Redevelopment Agency (CRA) – Haldeman Creek MSTU
• Program Description: Operating costs within the Haldeman Creek MSTU
• Program Cost: $210,600
• Program Revenue: $0
Insight 1: Introduce Community Fundraisers
• Description: Organize community events and fundraisers such as festivals,
markets, or charity runs to engage the community and raise funds for the MSTU
operations.
• Case Study: The City of Fort Lauderdale, Florida, successfully held annual
community events that not only boosted local engagement but also generated
significant funds to support various community initiatives.
• Opportunity: Ideally, strive for $42,000 - $84,200 in additional revenue through
community fundraisers.
Insight 2: Develop Public-Private Partnerships
• Description: Partner with local businesses and developers to co -fund projects
within the MSTU. This could involve shared maintenance responsibilities or co -
investment in infrastructure improvements.
• Case Study: The City of Atlanta, Georgia, formed partnerships with local
developers to improve public spaces, which reduced the burden on the city's
budget and improved local infrastructure.
• Opportunity: Ideally, strive for $42,000 - $84,200 in cost-sharing through public-
private partnerships.
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Bayshore Community Redevelopment Agency (CRA) – Bayshore CRA/MSTU
Improvements
• Program Description: New planning, construction, and development within the
Bayshore Beautification MSTU and CRA
• Program Cost: $147,900
• Program Revenue: $0
Insight 1: Grant Acquisition
• Description: Apply for state and federal grants aimed at urban redevelopment and
beautification projects. This can significantly offset planning and construction
costs.
• Case Study: The City of Portland, Oregon, secured federal grants for its urban
redevelopment projects, which allowed for extensive improvements without
burdening the local budget.
• Opportunity: Ideally, strive for $29,600 - $59,200 in grant funding.
Insight 2: Volunteer Programs
• Description: Establish volunteer programs for maintenance and minor
construction projects. Engaging the community in hands -on beautification efforts
can reduce costs and foster community pride.
• Case Study: The City of Boulder, Colorado, has a successful volunteer program
where residents participate in maintaining parks and public spaces, significantly
reducing labor costs.
• Opportunity: Ideally, strive for $29,600 - $59,200 in cost savings through volunteer
efforts.
Housing Policy And Economic Development Division – Economic
Development Partnerships
• Program Description: Provides for payments to economic development partners,
including the Early Learning Coalition.
• Program Cost: $100,000
• Program Revenue: $0
Insight 1: Corporate Sponsorships
• Description: Seek corporate sponsorships for economic development initiatives.
Companies can support these programs in exchange for recognition and tax
benefits.
• Case Study: The City of Chicago, Illinois, secured corporate sponsorships to fund
its economic development programs, enhancing resources without increasing local
taxes.
135
• Opportunity: Ideally, strive for $20,000 - $40,000 in corporate sponsorships.
Insight 2: Economic Development Grants
• Description: Apply for grants focused on economic development from state,
federal, and private foundations. These grants can provide significant funding for
partnership programs.
• Case Study: The City of Seattle, Washington, received multiple grants for its
economic development projects, allowing for broader scope and impact.
• Opportunity: Ideally, strive for $20,000 - $40,000 in grant funding.
Immokalee Community Redevelopment Agency (CRA) – Immokalee
CRA/MSTU Holiday Decorations
• Program Description: Holiday Decorations within the Immokalee Beautification
MSTU, CRAs, and Roadway Maintenance areas
• Program Cost: $20,016
• Program Revenue: $0
Insight 1: Local Business Contributions
• Description: Encourage local businesses to contribute to holiday decoration costs
in exchange for promotional opportunities and community recognition.
• Case Study: The City of Orlando, Florida, partnered with local businesses to fund
holiday decorations, enhancing festive displays without additional costs to the city.
• Opportunity: Ideally, strive for $4,000 - $8,000 in business contributions.
Insight 2: Community Crowdfunding
• Description: Launch a community crowdfunding campaign to fund holiday
decorations. Engage residents through social media and local events to gather
small donations that add up.
• Case Study: The City of Boulder, Colorado, successfully used crowdfunding to
finance public art projects, demonstrating strong community support and
participation.
• Opportunity: Ideally, strive for $4,000 - $8,000 in crowdfunding.
Immokalee Community Redevelopment Agency (CRA) – Immokalee
CRA/MSTU Maintenance
• Program Description: Maintenance and repair of existing structures within the
Immokalee Beautification MSTU, CRA, and Roadway Maintenance areas (Non
Landscaping)
• Program Cost: $177,692
• Program Revenue: $0
136
Insight 1: Service Contracts with Local Businesses
• Description: Establish service contracts with local businesses for maintenance
work. This can create jobs and ensure quality maintenance through community
engagement.
• Case Study: The City of San Francisco, California, implemented service contracts
with local businesses for maintenance, enhancing efficiency and cost -
effectiveness.
• Opportunity: Ideally, strive for $35,600 - $71,100 in cost-sharing through service
contracts.
Insight 2: Maintenance Volunteer Programs
• Description: Develop volunteer programs where residents assist with maintenance
tasks. This reduces labor costs and builds community spirit.
• Case Study: The City of Madison, Wisconsin, has a volunteer program for
maintaining public areas, significantly lowering maintenance expenses while
fostering community involvement.
• Opportunity: Ideally, strive for $35,600 - $71,100 in cost savings through volunteer
programs.
Improvement Districts and MSTU – Roadway and Drainage Maintenance
• Program Description: To address neighborhood roadway and drainage
maintenance as desired by local residents who form the MSTU.
• Program Cost: $3,900
• Program Revenue: $0
Insight 1: Resident Contribution Plans
• Description: Implement a resident contribution plan where residents can
voluntarily contribute to the maintenance fund, ensuring the desired level of
service.
• Case Study: The City of Miami, Florida, used resident contribution plans for
neighborhood enhancements, resulting in higher service levels funded by those
directly benefiting.
• Opportunity: Ideally, strive for $800 - $1,600 in resident contributions.
Insight 2: Adopt-a-Road Program
• Description: Establish an adopt-a-road program where local businesses or civic
groups take responsibility for maintaining specific road sections in exchange for
recognition.
• Case Study: The City of Denver, Colorado, has a successful adopt -a-road program,
reducing public maintenance costs and increasing community engagement.
• Opportunity: Ideally, strive for $800 - $1,600 in cost savings through the adopt -a-
road program.
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Improvement Districts and MSTU – Maintenance
• Program Description: Maintain and, if needed, make necessary improvements to
secondary drainage systems within the district.
• Program Cost: $173,400
• Program Revenue: $10,300
Insight 1: Water Management Grants
• Description: Apply for water management grants from state and federal sources to
fund maintenance and improvements to drainage systems.
• Case Study: The City of Phoenix, Arizona, secured significant grant funding for its
water management and drainage improvement projects, reducing local budget
reliance.
• Opportunity: Ideally, strive for $32,600 - $65,200 in grant funding.
Insight 2: Public-Private Partnerships
• Description: Partner with environmental organizations and private companies
specializing in water management to co -fund drainage system maintenance and
improvements.
• Case Study: The City of Los Angeles, California, formed partnerships with private
firms to enhance its water management systems, sharing costs and leveraging
expertise.
• Opportunity: Ideally, strive for $32,600 - $65,200 in cost-sharing through
partnerships.
Improvement Districts and MSTU – Capital – Pump Repairs and Replacement
• Program Description: Pump repairs and replacement
• Program Cost: $34,600
• Program Revenue: $0
Insight 1: Equipment Leasing
• Description: Consider leasing pumps instead of outright purchases. Leasing can
spread costs over time and often includes maintenance services.
• Case Study: The City of Dallas, Texas, adopted an equipment leasing strategy for its
public works department, resulting in reduced upfront costs and better -maintained
equipment.
• Opportunity: Ideally, strive for $6,900 - $13,800 in cost savings through leasing.
Insight 2: Vendor Sponsorship
138
• Description: Partner with pump manufacturers for sponsorship deals. In exchange
for sponsorship, companies provide pumps at a reduced cost or with extended
service warranties.
• Case Study: The City of Cleveland, Ohio, secured sponsorships from equipment
vendors, significantly reducing the costs of necessary replacements and repairs.
• Opportunity: Ideally, strive for $6,900 - $13,800 in cost savings through vendor
sponsorship.
Planning – Plan Review and Petition Processing
• Program Description: Coordinate and process site plan reviews and selected land
use petitions; processing of administrative variances, zoning certificates, and
temporary use permits not processed in the Business Center. Review site plans;
review plats; support in processing land development petitions; provide additional
support and backup for Customer Service Counter at the Business Center; assist
Building Division in the review of Commercial Building Permits; Implementation of
the Land Development Code and processing amendments as directed by the BCC.
• Program Cost: $179,525
• Program Revenue: $0
Insight 1: Expedited Review Fees
• Description: Introduce a fee for expedited plan reviews and petition processing.
Developers can opt to pay extra for faster service, generating additional revenue.
• Case Study: The City of San Jose, California, implemented an expedited review fee,
which not only generated revenue but also improved developer satisfaction by
offering faster processing options.
• Opportunity: Ideally, strive for $35,900 - $71,800 in additional revenue through
expedited review fees.
Insight 2: Digital Processing System
• Description: Invest in a digital processing system to automate and streamline the
plan review and petition processing tasks, reducing the need for manual labor and
increasing efficiency.
• Case Study: The City of New York, New York, implemented a digital processing
system for building permits and land use petitions, leading to faster processing
times and reduced labor costs.
• Opportunity: Ideally, strive for $35,900 - $71,800 in cost savings through increased
efficiency.
139
Category 10: High Impact, Low Cost, Low Mandate,
High Reliance
High-impact, low-cost services with no mandate but high community reliance should
focus on increasing their effectiveness. Investing in these programs can yield substantial
benefits for the community. Exploring ways to enhance their impact further while ke eping
costs low, such as through partnerships or additional funding, can ensure these vital
services continue to thrive and support community needs.
Minimum Opportunity: $50,800
Maximum Opportunity: $101,600
Bureau Of Emergency Services Division - Early Warning System Management
Program Description: Coordinator of the mass notification system
Program Cost: $116,262
Program Revenue: $0
Insight 1: Public-Private Partnerships
• Description: Establish partnerships with local businesses and
telecommunications companies to sponsor the early warning system. In exchange
for their support, offer them advertising opportunities within the notification system
or during community events.
• Case Study Example: In Boulder, Colorado, local telecom companies partnered
with the city to support their emergency notification system, significantly reducing
operational costs while also enhancing the system's capabilities through shared
technology resources.
Insight 2: Subscription-Based Alerts
• Description: Introduce a subscription-based alert system for non-essential
notifications (e.g., weather updates, community alerts) while keeping essential
emergency notifications free. This could provide a steady revenue stream to
support the program.
• Case Study Example: The city of Minneapolis, Minnesota, implemented a tiered
alert system where residents could opt-in for premium alerts, generating additional
revenue to maintain and improve the emergency notification infrastructure.
Ideally, strive for: $23,300 - $46,500
Bureau Of Emergency Services Division - Emergency Logistics
Program Description: Coordinates needed resources to the private sector, non -profits,
and government agencies for emergency situations.
Program Cost: $137,684
Program Revenue: $0
140
Insight 1: Resource Sharing Agreements
• Description: Create resource-sharing agreements with neighboring counties or
cities, allowing for the pooling of emergency resources. This can reduce the overall
cost of maintaining a large inventory of supplies and equipment.
• Case Study Example: Los Angeles County, California, developed a resource-
sharing network with nearby counties, leading to significant cost savings and more
efficient resource allocation during emergencies.
Insight 2: Grant Funding and Donations
• Description: Actively seek grant funding from federal and state emergency
management agencies, as well as donations from local businesses and non -profits.
This can provide the necessary financial support without increasing costs to the
local government.
• Case Study Example: Miami-Dade County, Florida, successfully secured multiple
grants from FEMA and private donations to support their emergency logistics
operations, reducing the financial burden on the county.
Ideally, strive for: $27,500 - $55,100
141
Category 11: High Impact, Low Cost, High Mandate,
Low Reliance
This category includes high-impact, low-cost services that are mandated but have low
community reliance. Ensuring compliance with mandates while maximizing the positive
impact on the community is crucial. Cost-effective strategies, leveraging partnerships, and
exploring grant funding can help sustain these services, making them more relevant and
beneficial to the community.
The sum total of all the insights calculated is:
• Lower bound: $174,900
• Upper bound: $349,500
1. Administration - GMCDD - Petition Support & Addressing Compliance Enforcement
• Program Description: Clerical, technical, and site review support of petition
processing and legal address assignment for all proposed projects during Site
Development Plan and subdivision review processes. Coordinates with E911, EMS,
Sheriff, Property Appraiser, Fire Districts, and other service providers to eliminate
duplicate names and ensure compliance through enforcement of the E911
Addressing Ordinance.
• Program Cost: $154,710
• Program Revenue: $0
Insight 1:
Monetize Addressing Services: Charge a fee for address assignment services provided
during the Site Development Plan and subdivision review processes. This fee can be
nominal but would help offset the costs.
Case Study Example: City of Denver charges fees for address verification and assignment
services, generating significant revenue that covers a portion of their operational costs.
Insight 2:
Partnership with Private Sector for Technology Solutions: Partner with tech companies
specializing in geographic information systems (GIS) to develop a more efficient
addressing compliance system. The technology can be offered as a service to other
jurisdictions, creating a revenue stream.
Case Study Example: San Francisco partnered with Google to develop GIS -based
solutions for city planning, which reduced operational costs and created new revenue
opportunities through service provision to neighboring areas.
Ideally, strive for opportunity:
Ideally, strive for $31,000 - $62,000
2. Housing Policy And Economic Development Division - Economic Development
Incentives
142
• Program Description: Provides funding for incentive programs geared towards
high-wage targeted industries locating or expanding in Collier County.
• Program Cost: $177,500
• Program Revenue: $0
Insight 1:
Public-Private Partnerships for Economic Growth: Collaborate with local businesses
and chambers of commerce to create a fund where private entities contribute to economic
development incentives. This shared investment can reduce the financial burden on the
county.
Case Study Example: Charlotte, NC, created a public-private partnership for economic
incentives, significantly boosting their budget for attracting high -wage industries while
sharing costs with private investors.
Insight 2:
Grant Funding for Economic Development: Actively seek state and federal grants
dedicated to economic development. These grants can provide substantial funds to
support incentive programs without tapping into the county’s budget.
Case Study Example: Miami-Dade County secured federal grants for economic
development, which were used to enhance their incentive programs without increasing
local expenditures.
Ideally, strive for opportunity:
Ideally, strive for $35,500 - $71,000
3. Immokalee Community Redevelopment Agency (CRA) - Immokalee CRA/MSTU
Utilities
• Program Description: Water, electric, and waste costs for properties within the
Immokalee Beautification MSTU, CRA, and Roadway Maintenance areas.
• Program Cost: $35,600
• Program Revenue: $0
Insight 1:
Implement Utility Surcharges: Introduce a small surcharge on utility bills within the CRA
and MSTU areas specifically earmarked for covering these utility costs. This method
ensures that those benefiting from the services contribute to their maintenance.
Case Study Example: Fort Collins, CO, uses utility surcharges to fund local infrastructure
projects, which has been effective in covering costs without reducing service quality.
Insight 2:
Energy Efficiency Programs: Invest in energy-efficient solutions for public properties
within the MSTU and CRA areas. Reduced utility costs through energy savings can
significantly lower overall expenses.
Case Study Example: Austin, TX, implemented energy-efficient retrofits for public
buildings, resulting in a 30% reduction in utility costs and significant long -term savings.
Ideally, strive for opportunity:
Ideally, strive for $7,100 - $14,200
143
4. Improvement Districts and MSTU - Roadway Maintenance
• Program Description: To address neighborhood roadway maintenance needs as
desired by local residents who form the MSTU.
• Program Cost: $176,200
• Program Revenue: $3,000
Insight 1:
Adopt-a-Roadway Programs: Encourage local businesses and community groups to
participate in an Adopt-a-Roadway program where they contribute to the maintenance
costs in exchange for advertising signage.
Case Study Example: Los Angeles, CA, has a successful Adopt -a-Roadway program that
reduces maintenance costs by involving local businesses and organizations.
Insight 2:
Leverage Local Volunteers: Form volunteer groups for regular maintenance activities,
reducing labor costs. Offer community service credits or local tax incentives to
participants.
Case Study Example: Portland, OR, utilizes volunteer groups for park and roadway
maintenance, significantly cutting down on operational expenses.
Ideally, strive for opportunity:
Ideally, strive for $34,600 - $69,000
5. Office of Management & Budget - Strategic Planning
• Program Description: Responsible for developing, implementing, and overseeing
the strategic planning process within an organization.
• Program Cost: $138,360.4
• Program Revenue: $0
Insight 1:
Consultancy Services: Offer strategic planning consultancy services to other smaller
municipalities and organizations. The expertise can be a source of revenue while
maintaining in-house capabilities for the county.
Case Study Example: Nashville, TN, provides consultancy services to neighboring towns
and counties, generating additional revenue for their planning department.
Insight 2:
Training Workshops: Host training workshops and seminars on strategic planning for local
businesses and non-profits, charging participation fees.
Case Study Example: Seattle, WA, conducts regular workshops on strategic planning,
creating a revenue stream and fostering community engagement.
Ideally, strive for opportunity:
Ideally, strive for $27,700 - $55,300
6. Parks & Recreation Division - Donations
• Program Description: Funds donated to support programs, services, and park
improvements.
• Program Cost: $31,000
144
• Program Revenue: $9,400
Insight 1:
Corporate Sponsorships: Attract corporate sponsorships for park programs and
improvements. Businesses can sponsor events, facilities, or services, gaining visibility and
contributing funds.
Case Study Example: San Diego, CA, partners with corporations for park sponsorships,
significantly boosting their budget for park maintenance and programs.
Insight 2:
Community Fundraising Events: Organize community events such as charity runs,
festivals, or auctions to raise funds specifically for parks and recreation programs.
Case Study Example: Raleigh, NC, hosts annual community events that raise substantial
funds for their parks and recreation department, enhancing their service offerings.
Ideally, strive for opportunity:
Ideally, strive for $4,300 - $8,600
7. Procurement Services Division - County P-Card Administration
• Program Description: Administer and maintain the County's P-card programs,
including opening and closing accounts, setting credit and MCC limits, and working
with credit card vendors.
• Program Cost: $55,934
• Program Revenue: $0
Insight 1:
Rebate Programs: Negotiate rebate programs with credit card vendors where the county
earns a percentage back on all transactions made with the P -cards. This can generate
significant revenue over time.
Case Study Example: New York City has a rebate agreement with their P -card provider,
earning substantial rebates annually which are used to offset administrative costs.
Insight 2:
Streamlining Administration: Invest in automated systems for P-card management to
reduce administrative overhead and labor costs. The initial investment can be offset by
long-term savings in operational efficiency.
Case Study Example: Chicago implemented an automated P-card management system,
reducing their administrative costs by 25% within the first year.
Ideally, strive for opportunity:
Ideally, strive for $11,200 - $22,400
8. Public Services Department Administration - Public Services Operations Mgt
• Program Description: Coordination of department-wide financial and operations
management activities, including implementation of new initiatives, fiscal planning
and oversight, marketing and communications, technology and process
improvement, enterprise asset management, and general quality control.
• Program Cost: $117,317
• Program Revenue: $0
145
Insight 1:
Shared Services Model: Adopt a shared services model for operations management,
where multiple departments share resources for financial planning, marketing, and
technology improvements, reducing overall costs.
Case Study Example: San Antonio, TX, adopted a shared services model, reducing
administrative costs by consolidating common functions across departments.
Insight 2:
Grants for Technology Improvements: Seek grants for technology upgrades that improve
operational efficiency. Enhanced technology can streamline processes and reduce long -
term operational costs.
Case Study Example: Phoenix, AZ, secured federal grants for technology enhancements
in public services, resulting in significant efficiency improvements and cost reductions.
Ideally, strive for opportunity:
Ideally, strive for $23,500 - $47,000
146
Category 12: High Impact, Low Cost, High Mandate,
High Reliance
High-impact, low-cost services that are both mandated and highly relied upon by the
community are critical. The focus should be on maintaining and enhancing these services
to meet community needs and mandate requirements. Cost recovery, efficiency
improvements, and strategic investments can help ensure these esse ntial services remain
sustainable and continue to provide significant benefits to the community.
The sum total of all the opportunities presented is approximately $250,000.
Bayshore Community Redevelopment Agency (CRA) - Bayshore CRA/MSTU Utilities
• Program Description: Water and electric costs for properties within the Bayshore
Beautification MSTU and CRA.
• Program Cost: $171,900
• Program Revenue: $0
Insight 1: Implement Renewable Energy Solutions
• Description: Invest in renewable energy sources such as solar panels for properties
within the CRA. This would reduce long-term utility costs and possibly generate
surplus energy that can be sold back to the grid.
• Case Study Example: The City of Lancaster, California, achieved significant
savings and generated revenue by installing solar panels on municipal buildings and
parking lots.
Insight 2: Public-Private Partnership for Utility Services
• Description: Form a public-private partnership with utility companies to co -finance
and manage water and electric infrastructure improvements, sharing the cost and
benefits.
• Case Study Example: The City of Indianapolis partnered with Citizens Energy
Group to manage water and wastewater systems, resulting in improved service
quality and cost savings.
Ideally, strive for: $34,400
Bureau Of Emergency Services Division - Forestry Services
• Program Description: Fire protection based on $0.07 x 392,538 acres assessment
of property requiring fire equipment and personnel to suppress and contain brush
fires.
• Program Cost: $21,000
• Program Revenue: $0
Insight 1: Expand Assessment Fee Coverage
147
• Description: Increase the fire protection assessment fee slightly to cover more of
the operational costs, ensuring the service remains sustainable without
compromising coverage.
• Case Study Example: Palm Beach County increased its fire rescue assessment
fees to better cover costs associated with wildfire management.
Insight 2: Community Fire Safety Programs
• Description: Develop community fire safety programs that include paid training
sessions for residents on fire prevention and safety, generating revenue while
enhancing public safety.
• Case Study Example: The City of San Diego offers community safety programs that
generate revenue and improve fire safety awareness.
Ideally, strive for: $4,200
Bureau Of Emergency Services Division - 800 MHz Radio System Maintenance
• Program Description: Operational costs of the 800 MHz system, including utility
costs and lease payments for tower sites, as well as periodic maintenance.
• Program Cost: $175,100
• Program Revenue: $0
Insight 1: Leverage Tower Leasing Opportunities
• Description: Lease space on radio towers to private telecommunications
companies for their equipment, generating additional revenue to offset
maintenance costs.
• Case Study Example: New York City's Department of Information Technology and
Telecommunications leases city-owned tower space to private entities, generating
significant revenue.
Insight 2: Regional Collaboration for Shared Services
• Description: Collaborate with neighboring counties to share the 800 MHz system
maintenance costs, spreading the financial burden while maintaining high service
levels.
• Case Study Example: The San Francisco Bay Area Regional Interoperable
Communications System (BayRICS) ensures shared maintenance costs across
multiple counties, enhancing efficiency and cost -effectiveness.
Ideally, strive for: $35,000
Bureau Of Emergency Services Division - Disaster Reimbursement Administration
• Program Description: All state and federal disaster aid programs and related
tasks/reports/reimbursements channeled through the county EM office.
• Program Cost: $117,951
• Program Revenue: $0
Insight 1: Fee-for-Service Model
• Description: Implement a fee-for-service model where municipalities and other
local entities pay for disaster reimbursement administrative services, ensuring cost
recovery.
148
• Case Study Example: Miami-Dade County charges municipalities for emergency
management services, providing a revenue stream for the county.
Insight 2: Grant Writing Services
• Description: Offer grant writing services to secure additional funding from state
and federal sources, with a portion of the grants allocated to cover administrative
costs.
• Case Study Example: The City of Houston has successfully used grant writing to
secure additional funds for disaster management, covering administrative
expenses.
Ideally, strive for: $23,600
Coastal Zone Management - Waterway Navigation
• Program Description: Maintains safe navigation for boaters, ensures marking of
navigational channels, derelict vessel removal, and compliance with permits for
beach maintenance and inlet management projects.
• Program Cost: $188,332.16
• Program Revenue: $0
Insight 1: Marina and Boating Fees
• Description: Introduce or increase fees for marina usage and boating permits,
directing the additional revenue towards maintaining waterway navigation services.
• Case Study Example: The City of Fort Lauderdale increased boating fees to fund
waterway maintenance and safety programs.
Insight 2: Environmental Sponsorship Programs
• Description: Establish sponsorship programs with local businesses and
environmental organizations to fund waterway navigation and ecosystem health
initiatives.
• Case Study Example: Tampa Bay's "Adopt-A-Shoreline" program partners with
businesses to sponsor cleanup and maintenance efforts, reducing municipal costs.
Ideally, strive for: $37,700
Corporate Business Operations Administration Office - Operations Management
• Program Description: Provide analytical and management support, business
process mapping, analysis of operations and activities, and review of plans for
operations, budget activity, and performance measurement.
• Program Cost: $139,631
• Program Revenue: $0
Insight 1: Consulting Services to Other Agencies
• Description: Offer consulting services to other local governments and agencies,
leveraging expertise in operations management to generate revenue.
• Case Study Example: The City of Austin provides consulting services to
neighboring municipalities, creating a new revenue stream.
Insight 2: Internal Efficiency Projects
149
• Description: Implement internal efficiency projects that reduce operational costs,
such as automation of routine tasks and better resource allocation.
• Case Study Example: The City of Phoenix achieved significant savings through
process automation and resource optimization in its administrative departments.
Ideally, strive for: $28,000
County Attorney - Legal Aid Society
• Program Description: To use available revenues to offset the cost of the Legal Aid
Society operations.
• Program Cost: $193,000
• Program Revenue: $0
Insight 1: Pro Bono Partnerships with Law Firms
• Description: Partner with local law firms to provide pro bono legal services,
reducing the financial burden on the county while maintaining service levels.
• Case Study Example: New York City’s partnership with major law firms has
significantly enhanced its Legal Aid Society’s capacity through pro bono
contributions.
Insight 2: Legal Workshops and Seminars
• Description: Host paid legal workshops and seminars for the community, using the
revenue to fund Legal Aid Society operations.
• Case Study Example: The City of San Francisco hosts community legal workshops,
generating revenue to support its Legal Aid programs.
Ideally, strive for: $38,600
Facilities Management Division - Indoor Air Quality
• Program Description: Assesses indoor air quality, facilitates assessments,
monitors pollutants, identifies pollution sources, and recommends mitigation
strategies.
• Program Cost: $162,128
• Program Revenue: $0
Insight 1: Air Quality Assessment Fees
• Description: Charge fees for air quality assessments and consultations for
commercial and industrial buildings, generating revenue to support the program.
• Case Study Example: The City of Los Angeles charges for air quality assessment
services, ensuring cost recovery and high service levels.
Insight 2: Environmental Grants and Funding
• Description: Apply for environmental grants and funding from federal and state
programs to support indoor air quality initiatives.
• Case Study Example: Chicago secured federal grants to fund its indoor air quality
programs, reducing reliance on local budget allocations.
Ideally, strive for: $32,400
Human Resources Division - Employee Relations
150
• Program Description: Provide Human Resource services balancing employee
advocacy, legal obligations, and support for County objectives.
• Program Cost: $121,961.06
• Program Revenue: $0
Insight 1: Training and Development Programs
• Description: Offer paid training and development programs to other local
governments and private entities, generating revenue while utilizing existing HR
expertise.
• Case Study Example: The City of San Diego’s HR department offers training
services to other local agencies, creating a new revenue stream.
Insight 2: Employee Wellness Program Sponsorship
• Description: Secure sponsorship from local businesses for employee wellness
programs, reducing costs while maintaining or enhancing program quality.
• Case Study Example: The City of Seattle partners with local health providers to
sponsor its employee wellness programs, reducing municipal expenses.
Ideally, strive for: $24,400
Office of Management & Budget - Financial Consulting
• Program Description: Provides Financial Advisor services and prepares the annual
indirect cost allocation plan.
• Program Cost: $16,200
• Program Revenue: $0
Insight 1: Expand Advisory Services
• Description: Expand financial advisory services to other local governments and
special districts, generating additional revenue through consulting fees.
• Case Study Example: The City of Denver’s financial consulting services to other
municipalities have provided additional revenue and strengthened regional
cooperation.
Insight 2: Workshops and Training Sessions
• Description: Conduct paid workshops and training sessions on financial
management and cost allocation for other local agencies and private organizations.
• Case Study Example: The City of Miami holds financial management workshops,
generating revenue while sharing best practices.
Ideally, strive for: $3,200
Planning - Site Plan Review
• Program Description: Review site plans, plats, support land development
petitions, assist at Customer Service Counter, and review Commercial Building
Permits.
• Program Cost: $126,994
• Program Revenue: $2,034,500
(Skipped due to higher revenue than cost)
151
Risk Management Division - Group Dental Insurance Program
• Program Description: Provide dental insurance benefits to eligible employees and
their dependents.
• Program Cost: $81,184.95
• Program Revenue: $2,000,000
(Skipped due to higher revenue than cost)
152
Category 13: High Impact, High Cost, Low Mandate,
Low Reliance
High-cost services with significant impact but no mandate and low reliance require careful
evaluation. Opportunities to share costs with partners or explore cost recovery
mechanisms are essential. Reducing service levels or outsourcing can help manage high
costs while ensuring the community continues to benefit from these impactful services.
The sum total of the calculated opportunities from the insights provided above is
$7,106,700
Bayshore Community Redevelopment Agency (CRA) - Bayshore MSTU Capital Projects
• Program Description: Capital Projects within the Bayshore Beautification MSTU -
QP, CD, IAM
• Program Cost: $1,914,500
• Program Revenue: $1,790,200
Insight 1: Public-Private Partnerships (PPP) To offset the costs, consider forming public-
private partnerships with local businesses and developers who benefit from the
beautification and capital improvements. These partners can contribute financially in
exchange for advertising or other benefits.
Case Study Example: The City of Chicago leveraged public-private partnerships to fund
and maintain the Millennium Park, where private entities sponsor sections of the park,
reducing the financial burden on the city.
Insight 2: Community Fundraising and Grants Organize community fundraising events
and apply for state and federal grants dedicated to urban redevelopment and
beautification. Engaging the community can also enhance local support and involvement.
Case Study Example: The City of Portland’s Parks Foundation successfully raises funds
annually through community events and donations, securing substantial amounts to
maintain and improve public spaces.
Ideally, strive for an opportunity of: $50,000
Coastal Zone Management - Beach Raking & Maintenance
• Program Description: Ensures the pristine appearance of public beaches for the
enjoyment of Collier residents and tourists.
• Program Cost: $288,327.27
• Program Revenue: $0
Insight 1: Sponsorship Programs Create a sponsorship program where local businesses
and resorts contribute to the maintenance in exchange for advertising rights on the
beaches. This could include banners, sponsored clean -up days, or branded amenities.
153
Case Study Example: Miami Beach uses corporate sponsorships for its beach
maintenance programs, where companies pay for the right to advertise on lifeguard towers
and beach equipment.
Insight 2: Beach Access Fees and Permits Implement modest beach access fees or
parking permits for non-residents. This generates revenue directly from the users who
benefit most from the pristine conditions of the beaches.
Case Study Example: San Diego charges non-residents for parking near popular beaches,
generating significant revenue that supports beach maintenance and amenities.
Ideally, strive for an opportunity of: $115,300
Facilities Management Division - Capital Project Support
• Program Description: Facilitates the smooth operation of projects by providing
essential administrative assistance.
• Program Cost: $450,303
• Program Revenue: $0
Insight 1: Outsourcing Administrative Services Consider outsourcing some
administrative tasks to specialized firms that can provide these services at a lower cost
due to economies of scale. This can reduce operational costs while maintaining efficiency.
Case Study Example: The City of Toronto outsources various administrative functions,
resulting in significant cost savings and improved service delivery.
Insight 2: Automation of Processes Invest in project management software that can
automate many administrative tasks, such as budget tracking, invoicing, and
communication. This can reduce the need for extensive human resources and improve
accuracy.
Case Study Example: Los Angeles County implemented a comprehensive project
management system that automates many administrative functions, leading to a 25%
reduction in project support costs.
Ideally, strive for an opportunity of: $180,100
Facilities Management Division - Centralized Utilities - Campus & Other Govt.
Locations
• Program Description: Funding for County utility expenses - electric, solid waste,
cable, water, and sewer.
• Program Cost: $841,800
• Program Revenue: $1,500
Insight 1: Energy Efficiency Programs Invest in energy-efficient infrastructure, such as
LED lighting, solar panels, and energy management systems, to reduce utility costs.
Case Study Example: The City of Austin's energy efficiency programs have saved millions
of dollars annually by retrofitting buildings and installing energy -efficient systems.
Insight 2: Utility Cost Sharing Agreements Negotiate utility cost-sharing agreements with
nearby municipalities or private entities. Shared utility services can lead to bulk pricing and
reduced costs for all parties involved.
154
Case Study Example: The City of Charlotte has shared service agreements with
surrounding towns, reducing utility costs by negotiating bulk rates for shared
infrastructure.
Ideally, strive for an opportunity of: $336,200
Facilities Management Division - Building Structural Repair Systems
• Program Description: Ensures, through repairs and replacements, the
maintenance and stability, safety, and longevity of interior, exterior, and overall site
conditions.
• Program Cost: $865,885.05
• Program Revenue: $0
Insight 1: Preventative Maintenance Programs Implement a preventative maintenance
program to identify and address issues before they become costly repairs. This approach
can significantly reduce long-term maintenance costs.
Case Study Example: New York City’s Department of Buildings runs a preventative
maintenance program that has extended the lifespan of numerous public buildings and
reduced repair costs.
Insight 2: Lease Space to Private Entities Lease underutilized space in public buildings to
private entities, such as retail or office spaces. This generates revenue that can be used to
offset maintenance costs.
Case Study Example: The City of Seattle leases space in its public buildings to private
businesses, generating substantial revenue that supports building maintenance.
Ideally, strive for an opportunity of: $346,400
Facilities Management Division - Property Acquisition
• Program Description: Provides for the acquisition and appraisal of land and land
rights for all County divisions.
• Program Cost: $431,564.75
• Program Revenue: $122,307.5
Insight 1: Land Banking Develop a land banking strategy to acquire, manage, and
repurpose underutilized or vacant properties. This can lead to future revenue generation
through strategic sales or leases.
Case Study Example: Cleveland's Land Bank program acquires vacant properties,
rehabilitates them, and sells them for a profit, reinvesting the revenue into community
development.
Insight 2: Public-Private Development Projects Partner with private developers for joint
development projects on acquired lands. This can generate revenue through development
fees, property sales, or long-term leases.
Case Study Example: San Francisco has successfully partnered with private developers
on mixed-use projects, generating significant revenue and revitalizing underused areas.
Ideally, strive for an opportunity of: $123,400
Human Resources Division - Total Rewards
155
• Program Description: Design, communicate, implement, and administer a
comprehensive approach to compensation to attract and retain employees.
• Program Cost: $466,778.01
• Program Revenue: $0
Insight 1: Outsource Compensation Analysis Consider outsourcing compensation
analysis and salary surveys to specialized HR firms. This can reduce costs and ensure
competitive and accurate compensation structures.
Case Study Example: The City of Denver outsourced their compensation analysis,
resulting in more competitive compensation packages and reduced HR costs.
Insight 2: Employee Self-Service Portals Implement employee self-service portals for
benefits and compensation management. This reduces the administrative burden on HR
staff and empowers employees to manage their own benefits.
Case Study Example: The City of Phoenix introduced employee self -service portals,
reducing HR administrative costs and improving employee satisfaction.
Ideally, strive for an opportunity of: $186,700
Improvement Districts and MSTU - Maintenance Operations & Overhead
• Program Description: Maintenance Operations & Overhead
• Program Cost: $1,416,500
• Program Revenue: $2,152,200
Since the revenue is greater than the cost, this program is skipped.
Parks & Recreation Division - Park Maintenance
• Program Description: Provide exceptional active and passive recreational
experiences at regional, community, and neighborhood parks.
• Program Cost: $14,099,384
• Program Revenue: $500
Insight 1: Adopt-a-Park Programs Initiate adopt-a-park programs where local businesses,
community organizations, or individuals sponsor park maintenance in exchange for
recognition and advertising opportunities.
Case Study Example: The City of San Francisco’s adopt-a-park program has led to
significant improvements in park maintenance and reduced costs through community
involvement and sponsorship.
Insight 2: Event Hosting and Rentals Increase revenue by hosting events, such as
concerts, festivals, and private functions, and renting out park facilities. This can generate
significant income to offset maintenance costs.
Case Study Example: New York City's Central Park raises substantial revenue by hosting
large-scale events and renting out spaces for private events, reinvesting the profits into
park maintenance.
Ideally, strive for an opportunity of: $5,640,300
Regulation - Environmental Planning and Support Services
156
• Program Description: Provides support to the Business Center for environmental
reviews and maintenance of GIS environmental data.
• Program Cost: $320,752
• Program Revenue: $0
Insight 1: Environmental Impact Fees Implement environmental impact fees for new
developments and construction projects. These fees can be used to fund the department's
activities and support environmental planning efforts.
Case Study Example: San Diego charges environmental impact fees, which fund their
environmental planning and support services, ensuring sustainable development.
Insight 2: GIS Data Subscription Services Offer subscription services for access to GIS
environmental data to private firms and developers. This can generate revenue and provide
valuable data to stakeholders.
Case Study Example: The City of Portland offers GIS data subscriptions, generating
revenue while providing essential data to businesses and developers.
Ideally, strive for an opportunity of: $128,300
Solid & Hazardous Waste Management Division - Solid Waste Operations
• Program Description: Management of landfill and recycling facilities ensuring safe
and efficient waste disposal.
• Program Cost: $21,792,478
• Program Revenue: $34,586,800
Since the revenue is greater than the cost, this program is skipped.
157
Category 14: High Impact, High Cost, Low Mandate,
High Reliance
These high-cost, high-impact services with no mandate but high community reliance
necessitate a focus on cost management and service sustainability. Exploring
partnerships, cost-sharing, and efficiency improvements can help maintain service levels
without compromising quality. Ensuring these services meet community expectations
while managing financial constraints is crucial.
The total sum of the range of opportunities is as follows:
• Minimum Opportunity: $2,971,300
• Maximum Opportunity: $3,713,70
Airport Operations - Immokalee Regional Airport
Program Description: Provide aviation fuel and services. Manage the airport operations,
maintenance, safety, security, customer service, and enforcement of Federal, State, and
local airport rules, regulations, and laws, and continue to improve and maintain a high
level of service to our tenants. Program Cost: $1,762,158 Program Revenue: $1,551,400
Insight 1: Increase Revenue through Corporate Sponsorships and Advertising
• Description: Seek partnerships with local businesses and corporations to sponsor
various aspects of the airport, such as waiting areas, baggage claims, and shuttle
services. Additionally, implement advertising spaces within the airport to generate
revenue from local and national advertisers.
• Case Study Example: The Grand Junction Regional Airport in Colorado
successfully increased its revenue by partnering with local businesses and
incorporating advertising spaces within the airport, resulting in significant annual
revenue growth.
Insight 2: Implement a Fee-for-Service Model for Enhanced Services
• Description: Introduce premium services for a fee, such as expedited security
lines, VIP lounges, and concierge services for private flights. This approach can
attract high-net-worth individuals and businesses willing to pay for enhanced
services.
• Case Study Example: The Greenville-Spartanburg International Airport in South
Carolina offers a range of premium services and amenities, generating additional
revenue and improving customer satisfaction.
Range of Opportunity: Ideally, strive for a range of $84,300 - $105,300 in additional
revenue or cost savings.
Airport Operations - Airport Operations
158
Program Description: To secure and manage new grants; direct and operate the three
County airports to include the management of facilities, runways, tenant leases, and daily
operations. Plan and develop the infrastructure through Airport Layout Plan update, PUD
permitting, revised business plan, increased marketing and economic development.
Ensure the safety and security of all airports. Program Cost: $938,837 Program Revenue:
$0
Insight 1: Grant Acquisition and Funding Programs
• Description: Aggressively pursue federal and state grants aimed at airport
development and infrastructure improvements. These grants can significantly offset
operational costs and fund necessary upgrades without burdening the county
budget.
• Case Study Example: The City of Atlanta's Hartsfield-Jackson Airport successfully
leveraged federal grants to fund a major portion of its infrastructure improvement
projects, reducing the financial strain on the city.
Insight 2: Public-Private Partnerships (PPP) for Airport Management
• Description: Explore partnerships with private sector firms for the management
and operation of non-core airport services. This can lead to improved efficiency,
reduced costs, and the introduction of new revenue streams.
• Case Study Example: The Albany International Airport in New York entered a
public-private partnership for managing parking facilities, resulting in cost savings
and increased revenue through optimized operations.
Range of Opportunity: Ideally, strive for a range of $375,500 - $469,400 in additional
revenue or cost savings.
Facilities Management Division - Building Electrical Repair Systems
Program Description: Ensures, through repairs and replacements, reliable operations of
electrical systems and components within a building or facility. This includes lamps,
bulbs, ballasts, and receptacles, etc., to maintain optimal performance and safety
standards. Program Cost: $1,310,710 Program Revenue: $0
Insight 1: Energy Efficiency Upgrades and Rebates
• Description: Implement energy-efficient upgrades such as LED lighting and smart
electrical systems to reduce long-term energy costs. Seek rebates and incentives
from utility companies for these upgrades.
• Case Study Example: The City of Chicago's public buildings underwent a large-
scale LED lighting upgrade, resulting in significant energy savings and rebates from
local utility providers.
Insight 2: Preventative Maintenance Contracts with External Providers
• Description: Enter into preventative maintenance contracts with specialized
external providers to ensure consistent and cost -effective maintenance. This can
prevent costly emergency repairs and extend the lifespan of electrical systems.
• Case Study Example: The City of San Francisco entered into maintenance
contracts with specialized electrical service providers, which led to reduced
downtime and lower overall maintenance costs.
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Range of Opportunity: Ideally, strive for a range of $524,300 - $655,400 in additional
revenue or cost savings.
Facilities Management Division - Maintenance Management & Operational Support
Program Description: Responsible for directing and managing building and facility
maintenance functions and activities. This program is responsible for Building
Maintenance planning, and coordination of both preventative, predictive, and reactive
maintenance and supplied operational support. Program Cost: $1,810,493 Program
Revenue: $10,000
Insight 1: Implement a Computerized Maintenance Management System (CMMS)
• Description: Adopt a CMMS to streamline maintenance operations, track work
orders, and manage maintenance schedules efficiently. This system can help in
reducing downtime and improving the productivity of the maintenance team.
• Case Study Example: The City of New York implemented a CMMS across its
facilities, resulting in improved maintenance response times and cost savings
through better resource allocation.
Insight 2: Outsource Non-Core Maintenance Activities
• Description: Outsource non-core maintenance activities such as landscaping,
janitorial services, and minor repairs to specialized contractors. This can free up
internal resources to focus on critical maintenance tasks and reduce overall costs.
• Case Study Example: The City of Dallas outsourced its non-core maintenance
activities, achieving cost reductions and allowing internal staff to focus on more
critical infrastructure maintenance.
Range of Opportunity: Ideally, strive for a range of $720,200 - $900,200 in additional
revenue or cost savings.
Immokalee Community Redevelopment Agency (CRA) - Immokalee CRA/MSTU Admin
Program Description: Administrative costs to run the Immokalee CRA Office - RG.
Program Cost: $816,702 Program Revenue: $92,800
Insight 1: Community Partnerships and Fundraising Events
• Description: Partner with local businesses and community organizations to host
fundraising events and campaigns. These events can generate additional revenue
and increase community engagement and support for the CRA.
• Case Study Example: The Denver Urban Renewal Authority (DURA) successfully
hosted community fundraising events that not only raised funds but also
strengthened community ties and support for urban renewal projects.
Insight 2: Leverage Grant Funding and Economic Development Programs
• Description: Apply for state and federal grants specifically designed for community
redevelopment and economic development initiatives. These funds can help cover
administrative costs and support CRA projects.
• Case Study Example: The Detroit Economic Growth Corporation (DEGC) secured
significant grant funding for its redevelopment projects, helping to offset
administrative costs and fund new initiatives.
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Range of Opportunity: Ideally, strive for a range of $289,600 - $362,000 in additional
revenue or cost savings.
Regulation - Planning / Environmental Review and Permitting
Program Description: This section provides issuance of various land development and
environmental permits; Review of land use petitions and site development plans for
planning and environmental compliance with the LDC and GMP; Provides technical
support and coordination for the respective public hearings. Program Cost: $1,454,316
Program Revenue: $159,400
Insight 1: Increase Permit Fees and Expedite Services for Additional Fees
• Description: Adjust permit fees to reflect the true cost of service provision and
introduce expedited services for an additional fee. This approach can generate
more revenue while offering value to customers who need faster processing times.
• Case Study Example: The City of Austin increased its permit fees and offered
expedited services for an additional fee, resulting in higher revenue and improved
customer satisfaction.
Insight 2: Digital Permitting and Self-Service Portals
• Description: Implement digital permitting and self-service portals to streamline the
application and review process. This can reduce administrative costs and improve
service efficiency.
• Case Study Example: The City of Los Angeles implemented an online permitting
system, which led to reduced processing times and lower administrative costs,
enhancing overall efficiency.
Range of Opportunity: Ideally, strive for a range of $518,200 - $647,400 in additional
revenue or cost savings.
Solid & Hazardous Waste Management Division - Waste Reduction & Recycling
Program Description: Responsible for monitoring, maintaining, and promoting
compliance with Recycling Ordinance No. 2009 -56 and Florida Statute 403 (75%
recycling). The mission is to preserve valuable landfill disposal airspace by developing and
implementing innovative waste reduction, reuse, and recycling programs while protecting
natural resources at best value. Program Cost: $1,147,945 Program Revenue: $0
Insight 1: Introduce Pay-As-You-Throw (PAYT) Programs
• Description: Implement a PAYT program where residents pay for waste disposal
based on the amount of waste they generate. This encourages waste reduction and
increases recycling rates while generating additional revenue.
• Case Study Example: The City of Worcester, Massachusetts, implemented a PAYT
program that resulted in a significant increase in recycling rates and reduced waste
disposal costs.
Insight 2: Develop Public-Private Recycling Partnerships
• Description: Partner with private recycling firms to handle the collection, sorting,
and processing of recyclable materials. This can reduce operational costs and
improve the efficiency of recycling programs.
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• Case Study Example: The City of San Francisco partnered with Recology, a private
recycling firm, leading to enhanced recycling services and reduced costs for the
city.
Range of Opportunity: Ideally, strive for a range of $459,200 - $574,000 in additional
revenue or cost savings.
Solid & Hazardous Waste Management Division - Solid Waste Residential Collections
Operations
Program Description: Responsible for collection and disposal of over 160,000 tons from
curbside residential customers, including supervision and enforcement of residential
curbside collection Franchise Contracts that provide twice a week collection of waste and
once a week recycling, yard waste, and bulky items to residential accounts. Program
Cost: $34,562,100 Program Revenue: $38,668,100
This program is already generating more revenue than its cost, so it can be skipped.
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Category 15: High Impact, High Cost, High Mandate,
Low Reliance
High-cost services with significant impact and mandate but low community reliance
require strategic management. Partnerships, regionalization, or mergers can help share
the high costs associated with these services. Ensuring compliance with mandates while
exploring cost-saving opportunities can help sustain these essential services without
overburdening the budget.
The sum total of the range of opportunities calculated is:
• Low end: $7,183,600
• High end: $8,989,300
This represents the potential savings or revenue that Collier County could strive for by
implementing the recommended strategies across the various programs.
Administration - GMCDD - Divisional Administration
Program Description: This section provides administrative and technical support to the
BCC, County Manager, Constitutional Agencies, and Advisory Boards and executive -level
management to all divisions within Planning and Regulatory Services. Program Cost:
$660,400 Program Revenue: $731,300
Revenue exceeds cost; skip this program.
Bureau Of Emergency Services Division - Communications System Maintenance
Program Description: Collier County's 800MHz System Management team within the
Emergency Management Division ensures that 12 tower sites are fully operational to cover
over 2000 square miles for high -quality voice and data services for over 2,000 public safety
and local government radio users. Services include backhaul communications, internet
connectivity, backup battery, and generation, along with lighting protection, site security,
stable HVAC environments, and failsafe operations. Program Cost: $2,655,728 Program
Revenue: $1,040,988
Insight 1: Public-Private Partnership
• Description: Explore a public-private partnership with a telecommunications
company to share the cost of maintaining the 800MHz system. The private partner
can benefit from access to the infrastructure for commercial purposes, while the
county can reduce its operational expenses.
• Case Study Example: In San Diego, California, the city partnered with a private
telecommunications company to upgrade and maintain its emergency
communication systems, resulting in significant cost savings and improved system
reliability.
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Insight 2: Regionalization of Services
• Description: Collaborate with neighboring counties to form a regional
communications network. This can distribute the maintenance costs among
multiple jurisdictions, thereby reducing the financial burden on Collier County.
• Case Study Example: The Northern Virginia Regional Commission created a
regional public safety communication system, sharing costs among participating
counties and improving overall service efficiency.
Range of Opportunity: Ideally, strive for a range of $640,000 - $808,000
Community and Human Services Division - Affordable Housing
Program Description: Pursuant to Resolution 18-82, establish a Local Affordable Housing
Trust Fund to accept donations and other designated revenue sources to meet community
need for affordable housing. Provide LGAO commitment to developers. Program Cost:
$960,415 Program Revenue: $17,400
Insight 1: Developer Incentives and Contributions
• Description: Introduce developer incentives such as density bonuses or expedited
permitting processes in exchange for contributions to the Affordable Housing Trust
Fund. This can encourage more developers to contribute financially while
promoting affordable housing projects.
• Case Study Example: The City of Seattle implemented incentive zoning, where
developers receive benefits like increased building height in exchange for
contributing to affordable housing funds.
Insight 2: Social Impact Bonds
• Description: Implement social impact bonds (SIBs) to attract private investment for
affordable housing projects. Investors provide upfront capital and receive returns
based on the successful delivery of affordable housing outcomes.
• Case Study Example: The Massachusetts Housing Partnership used SIBs to
finance affordable housing, leveraging private investment to support public housing
projects.
Range of Opportunity: Ideally, strive for a range of $377,600 - $472,500
County Water-Sewer District - Public Utilities Department Customer Service
Program Description: This program promotes community engagement and participation
by providing one-stop customer service to all Public Utilities Department (PUD) enterprise
customers. The customer base served includes over 144,000 residential curbside trash
collection and 85,000 water/sewer/irrigation quality water customers. Core functions
include research and response to customer inquiries, initiation of new service requests for
water/sewer services as well as repair and replacement of solid waste trash/r ecycling
carts, and initiation of final meter reads on pending property sales or transfers. Call center
technology provides efficient and prompt responses to customer requests. Program Cost:
$1,369,277 Program Revenue: $481,600
Insight 1: Digital Self-Service Platforms
• Description: Develop and promote digital self -service platforms that allow
customers to manage their accounts, request services, and get answers to
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common inquiries online. This can reduce the need for extensive customer service
staff, lowering operational costs.
• Case Study Example: The City of Boston introduced a comprehensive digital
platform for public utilities, resulting in improved customer satisfaction and
reduced service costs.
Insight 2: Shared Service Center
• Description: Establish a shared service center in collaboration with other counties
or municipalities to handle customer service operations. This can lead to
economies of scale and reduced per-customer service costs.
• Case Study Example: The State of Michigan implemented a shared services model
for various local government functions, achieving significant cost savings and
service improvements.
Range of Opportunity: Ideally, strive for a range of $355,300 - $444,900
County Water-Sewer District - CCWSD Mgmt., Planning, & Quality Assurance
Program Description: This program is responsible for the management, control, and
oversight of planning and project management functions for the Water and Wastewater
Divisions of the Collier County Water-Sewer District (CCWSD). Responsibilities include
updates to the Master Plan, the Annual Update and Inventory Report, and other long-term
planning initiatives as well as tracking capacity, analyzing trends, and reviewing new
development plans to ensure concurrency and master plan compliance to meet local,
state, and federal requirements. Core functions are defined by the Project Management
Institute and implemented through Project Management Professional training and internal
standard operating procedures. Quality assurance/quality control construction
engineering inspections are provided for projects within all operating divisions. Program
Cost: $1,823,756 Program Revenue: $0
Insight 1: Leveraging Federal and State Grants
• Description: Actively pursue federal and state grants dedicated to infrastructure
planning and management. Grants can provide significant funding to offset costs
associated with planning and quality assurance.
• Case Study Example: The City of Austin, Texas, successfully secured federal
grants for its water and wastewater infrastructure projects, reducing the financial
burden on the city budget.
Insight 2: Collaborative Planning with Developers
• Description: Engage in collaborative planning initiatives with developers who
benefit from new infrastructure. Implementing developer impact fees or cost -
sharing agreements for planning services can help distribute the financial load.
• Case Study Example: The City of San Jose, California, has established
development agreements where developers contribute to infrastructure planning
costs, resulting in reduced city expenses.
Range of Opportunity: Ideally, strive for a range of $729,500 - $911,900
County Water-Sewer District - Collier County Water - Sewer District Inventory Mgmt.
Program Description: This program provides management and control of critical utility
infrastructure material parts inventory for the Collier County Water -Sewer District
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(CCWSD). Responsibilities include utility parts contract administration, materials
procurement and management, parts receiving/stocking/picking in multiple warehouse
facilities, mobile truck inventories, and quarterly physical inventory counts. This progra m is
responsible for the maintenance of the data in the City Works Store -Rooms software
application as the materials element of the Public Utilities Department’s Enterprise Asset
Management program. Program Cost: $1,215,750 Program Revenue: $0
Insight 1: Vendor Managed Inventory (VMI)
• Description: Implement a Vendor Managed Inventory (VMI) system where suppliers
are responsible for managing and replenishing inventory levels. This can reduce
inventory carrying costs and improve supply chain efficiency.
• Case Study Example: The City of Phoenix, Arizona, implemented a VMI program for
its public utilities, resulting in reduced inventory costs and improved availability of
critical parts.
Insight 2: Inventory Optimization Software
• Description: Utilize advanced inventory optimization software to manage stock
levels more effectively. These systems can predict demand, optimize order
quantities, and reduce excess inventory, leading to cost savings.
• Case Study Example: The City of Chicago’s Water Management Department
implemented inventory optimization software, significantly reducing inventory
holding costs and improving operational efficiency.
Range of Opportunity: Ideally, strive for a range of $486,300 - $607,900
County Water-Sewer District - Collier County Water - Sewer District Billing
Program Description: This program generates fee-for-service revenues from monthly
billing for water, sewer, irrigation quality water, cross connection control device
installation charges, and fats/oils/grease program charges in accordance with the Collier
County Uniform Billing Ordinance. Core functions include new service account set -up,
deferred pay plan management, impact fee financing, special assessment financing,
customer account maintenance, late payment penalties and debit/credit adjustments,
and final bills for property title transfers. Program Cost: $2,126,595 Program Revenue:
$370,000
Insight 1: Automated Billing Systems
• Description: Implement or upgrade to a fully automated billing system that can
handle billing, payments, and customer inquiries efficiently. Automation reduces
labor costs and minimizes billing errors.
• Case Study Example: The City of Los Angeles Water and Power Department
upgraded to an automated billing system, reducing operational costs and improving
billing accuracy.
Insight 2: Customer Incentive Programs
• Description: Introduce incentive programs for customers who opt for paperless
billing and automatic payments. This can reduce processing costs and improve
cash flow.
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• Case Study Example: The City of Denver offers discounts to customers who enroll
in paperless billing and auto-pay, resulting in significant savings in billing
processing costs.
Range of Opportunity: Ideally, strive for a range of $702,600 - $878,600
Economic Development and Innovation Zones - Economic Development Plan
Implementation (782)
Program Description: Economic Development Plan Implementation (782)- QP, CD, IA
Program Cost: $643,500 Program Revenue: $0
Insight 1: Business Improvement Districts (BID)
• Description: Establish Business Improvement Districts (BID) to fund economic
development initiatives. Businesses within the district contribute to a fund used for
improvements and marketing efforts.
• Case Study Example: New York City has successfully utilized BIDs to finance local
economic development projects, leading to revitalized commercial areas and
increased business activity.
Insight 2: Public-Private Partnerships (PPP)
• Description: Form Public-Private Partnerships (PPP) to leverage private investment
for economic development projects. This can include infrastructure improvements,
business incubators, and innovation hubs.
• Case Study Example: The City of Chicago partnered with private investors to create
the Chicago Innovation District, attracting startups and fostering economic growth.
Range of Opportunity: Ideally, strive for a range of $257,400 - $321,800
Economic Development and Innovation Zones - Economic Development Plan
Implementation (182)
Program Description: Economic Development Plan Implementation (182)- QP, CD, IAM
Program Cost: $506,000 Program Revenue: $0
Insight 1: Grant Programs
• Description: Apply for state and federal grants focused on economic development
and innovation. These grants can provide significant funding for implementing
economic development plans.
• Case Study Example: The City of Detroit received federal grants to support its
economic development initiatives, leading to job creation and business growth.
Insight 2: Corporate Sponsorships
• Description: Seek corporate sponsorships for specific economic development
projects or events. Companies can sponsor innovation competitions, business
incubators, or community events.
• Case Study Example: The City of Austin, Texas, secured corporate sponsorships
for its South by Southwest (SXSW) festival, boosting local economic activity and
brand visibility.
Range of Opportunity: Ideally, strive for a range of $202,400 - $253,000
Economic Development and Innovation Zones - Economic Development Plan
Implementation (783)
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Program Description: Economic Development Plan Implementation (783)- QP, CD, IAM
Program Cost: $2,001,000 Program Revenue: $0
Insight 1: Tax Increment Financing (TIF)
• Description: Utilize Tax Increment Financing (TIF) to fund economic development
projects. TIF captures future increases in property taxes to finance current
improvements.
• Case Study Example: The City of Portland, Oregon, used TIF to revitalize its
downtown area, resulting in increased property values and economic activity.
Insight 2: Innovation Districts
• Description: Develop innovation districts that cluster businesses, research
institutions, and startups. These districts foster collaboration and attract
investment.
• Case Study Example: Boston’s Seaport Innovation District attracted numerous
tech companies and startups, driving economic growth and job creation.
Range of Opportunity: Ideally, strive for a range of $800,400 - $1,000,500
Facilities Management Division - Capital Project Inspection
Program Description: Overseeing and evaluating construction projects to ensure
compliance with safety regulations, codes, plans, and specifications is the primary
responsibility of inspectors. They observe various aspects of the construction process,
including materials, structures, electrical, and mechanical systems. Their role is
identifying any deficiencies or discrepancies and providing feedback to the project
manager and contractors to ensure projects meet the required standards. Through
inspection, risks are mitigated, quality is maintained, and the safety and longevity of
constructed assets are assured. Program Cost: $483,117 Program Revenue: $0
Insight 1: Third-Party Inspection Services
• Description: Contract third-party inspection services to handle peak workloads or
specialized inspections. This can reduce the need for full -time staff and provide
expertise as needed.
• Case Study Example: The City of San Francisco uses third-party inspection
services to supplement its internal team, allowing for flexible and cost -effective
project oversight.
Insight 2: Joint Inspection Programs
• Description: Partner with nearby municipalities to create a joint inspection
program, sharing resources and expertise. This can lower costs and improve
inspection quality.
• Case Study Example: The municipalities in Northern Virginia formed a regional
inspection program, sharing inspectors and reducing costs for all participating
jurisdictions.
Range of Opportunity: Ideally, strive for a range of $193,200 - $241,600
Facilities Management Division - Building Plumbing Repair Systems
Program Description: Ensures, through repairs and replacements, reliable operations of
plumbing systems, preventing water damage, and maintaining a safe and hygienic
environment in county facilities. Program Cost: $723,670 Program Revenue: $0
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Insight 1: Preventive Maintenance Programs
• Description: Implement a comprehensive preventive maintenance program to
identify and fix plumbing issues before they become major problems. This can
reduce emergency repair costs and extend the life of plumbing systems.
• Case Study Example: The City of Houston, Texas, implemented a preventive
maintenance program for its public facilities, resulting in significant cost savings
and fewer emergency repairs.
Insight 2: Energy Efficiency Upgrades
• Description: Upgrade plumbing systems with energy -efficient fixtures and water-
saving technologies. These upgrades can reduce water consumption and lower
utility bills.
• Case Study Example: The City of Los Angeles upgraded its public buildings with
water-saving fixtures, achieving substantial reductions in water usage and costs.
Range of Opportunity: Ideally, strive for a range of $289,500 - $361,800
Facilities Management Division - Capital Project Delivery
Program Description: Accountable for overseeing the execution of vertical and horizontal
construction projects and renovations in Collier County, ensuring the provision of facilities
that offer value to residents, visitors, and staff. Responsible for delivering projects to th e
Board of County Commissioners and constitutional offices, such as the Clerk of the
Courts, Supervisor of Elections, Property Appraiser, Tax Collector, and the Collier County
Sheriff’s Office. Manages construction administration, project management, and planning
for a range of initiatives, including new facility and renovations, site development, parking,
roofs, electrical, and HVAC systems. Program Cost: $2,703,713 Program Revenue: $0
Insight 1: Design-Build Contracts
• Description: Use design-build contracts to streamline project delivery and reduce
costs. The design-build approach combines design and construction services,
leading to faster project completion and lower overall costs.
• Case Study Example: The City of Dallas, Texas, successfully used design -build
contracts for various public projects, resulting in cost savings and timely project
delivery.
Insight 2: Value Engineering
• Description: Apply value engineering techniques during the project planning phase
to identify cost-saving opportunities without compromising quality or functionality.
This can involve selecting more cost -effective materials or optimizing construction
methods.
• Case Study Example: The City of Denver, Colorado, implemented value
engineering in its public projects, achieving significant cost reductions while
maintaining high-quality standards.
Range of Opportunity: Ideally, strive for a range of $1,081,500 - $1,351,900
Fire Districts - Ochopee Fire Protection Services
Program Description: Per an intergovernmental management agreement between the
Board and Greater Naples Fire District, Greater Naples is to provide management services
over Chokoloskee Island, Plantation Island, Everglades City, Ochopee, Copeland, Lee
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Cypress, Port of the Islands, Alligator Alley, U.S. 41, and the contract area (Collier County
Fire Control District) until the end of the agreement or until Ochopee is consolidated into
Greater Naples. The fire rescue service is to be delivered by a combin ation paid/volunteer
division. Program Cost: $4,516,800 Program Revenue: $1,847,000
Insight 1: Volunteer Firefighter Program Expansion
• Description: Expand the volunteer firefighter program to reduce personnel costs.
This can be achieved through community engagement and offering incentives for
volunteer service.
• Case Study Example: The City of Fairfax, Virginia, has a robust volunteer firefighter
program that supplements its paid staff, reducing overall operational costs.
Insight 2: Intergovernmental Service Agreements
• Description: Establish intergovernmental service agreements with neighboring
jurisdictions to share resources and costs. This can include joint training,
equipment sharing, and coordinated response efforts.
• Case Study Example: The State of Delaware has intergovernmental agreements
between its counties for fire and emergency services, leading to cost savings and
improved service delivery.
Range of Opportunity: Ideally, strive for a range of $1,067,900 - $1,334,900
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Category 16: High Impact, High Cost, High Mandate,
High Reliance
This category includes high-cost, high-impact services that are both mandated and highly
relied upon by the community. Ensuring these critical services remain effective and
sustainable is paramount. Exploring cost recovery, efficiency improvements, and str ategic
investments can help manage high costs while maintaining the high level of service
expected by the community. Ensuring these services continue to meet growing demand is
essential for long-term community support and satisfaction.
Administration - GMCDD
Program Name: Divisional Administration/Overhead
Program Description: Provide FEMA representatives with engineering, scientific, and
topographic data to improve the accuracy of FEMA flood insurance maps; coordinate the
implementation and updating of the County's floodplain management plan; and oversee
the Community Rating System (CRS).
Program Cost: $375,600
Program Revenue: $0
Insight 1: Recommendation: Partner with private engineering firms and local universities
to share resources and expertise in floodplain management. This partnership could reduce
costs by utilizing external resources and providing in -kind services in exchange for
collaborative research opportunities. Case Study Example: In Boulder, Colorado, the city
collaborated with the University of Colorado for floodplain mapping and management,
reducing their costs significantly through shared resources and student involvement in
research projects.
Insight 2: Recommendation: Implement a fee-for-service model where developers and
property owners who require detailed floodplain data and consulting services pay a fee.
This approach ensures that those who benefit most from the program contribute to its
funding. Case Study Example: The City of Fort Collins, Colorado, implemented a similar
fee-for-service model for development-related floodplain reviews, generating revenue to
offset program costs.
Range of Opportunity: Ideally, strive for a range of $112,700 - $150,200.
Bureau Of Emergency Services Division
Program Name: Incident Management
Program Description: The head of emergency management for the county directs and
coordinates emergency management activities during a state of emergency.
Program Cost: $246,320
Program Revenue: $0
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Insight 1: Recommendation: Establish a regional emergency management training center
offering courses and certification programs to neighboring counties and private sector
entities. This initiative can generate revenue through training fees and grants. Case Study
Example: The Houston-Galveston Area Council (H-GAC) established a regional training
center that provides emergency management and disaster response training, generating
significant revenue and improving regional preparedness.
Insight 2: Recommendation: Develop public-private partnerships with local businesses
to sponsor emergency management programs. In exchange for sponsorship, businesses
receive advertising opportunities and enhanced emergency response support. Case Study
Example: The Miami-Dade County Office of Emergency Management partners with local
businesses for sponsorships, securing additional funding for their programs.
Range of Opportunity: Ideally, strive for a range of $73,900 - $98,500.
Bureau Of Emergency Services Division
Program Name: Emergency Operations and Planning
Program Description: Emergency Management must maintain a 24-hour, 7-day a week
multi-hazard Homeland Security response and consequence management capability. This
effort includes ensuring the reliability and capability of the emergency operations center,
mobile command vehicle, various communication sets, and other field deployable assets
to be ready at all times to respond, protect, and mitigate the effects to the community prior
to, during, and after a natural, technological, terrorist, pandemic, or community crisis
event. The Division provides technical assistance and hosts numerous multi -agency
training forums and exercises in a multi -hazard environment to ensure that all efforts to
prepare for, respond to, recover, and mitigate from the effects of a disaster or local
emergency are efficient and effective. The Emergency Management Division actively seeks
grant opportunities to acquire funds to help mitigate against future emergencies, build
local capability with supplies and equipment, and support a broad range of public safety
and public health concerns and agencies.
Program Cost: $542,200
Program Revenue: $0
Insight 1: Recommendation: Secure federal and state grants specifically aimed at
enhancing emergency operations and planning. Additionally, apply for grants from private
foundations focused on disaster preparedness and public safety. Case Study Example:
The City of Los Angeles secured substantial funding through the Urban Areas Security
Initiative (UASI) grant program, which significantly offset the costs of their emergency
management operations.
Insight 2: Recommendation: Implement a subscription-based alert and information
service for residents and businesses, providing real -time updates and detailed emergency
planning resources for a nominal annual fee. Case Study Example: Montgomery County,
Maryland, offers a subscription service for emergency alerts and information, generating
revenue while enhancing community preparedness.
Range of Opportunity: Ideally, strive for a range of $162,700 - $217,000.
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County Attorney
Program Name: Legal Support Services
Program Description: Paralegal/Legal Assistant and Legal Secretary Services to support
County departments and Board.
Program Cost: $1,050,911
Program Revenue: $0
Insight 1: Recommendation: Outsource routine legal services and paralegal work to
external legal firms or freelance professionals. This can significantly reduce personnel
costs while ensuring continued support for county departments. Case Study Example:
The City of San Diego outsourced part of its legal support services, resulting in substantial
cost savings and increased flexibility in managing legal workloads.
Insight 2: Recommendation: Implement a legal services fee for other county departments
that utilize these services extensively, ensuring that high -demand departments contribute
to the cost of maintaining the program. Case Study Example: Fairfax County, Virginia,
implemented an internal service fund model where departments are charged for the legal
services they use, ensuring a fair distribution of costs.
Range of Opportunity: Ideally, strive for a range of $315,300 - $420,400.
County Water-Sewer District
Program Name: Wastewater Reuse
Program Description: This program provides for the transmission of 6 billion gallons of
irrigation quality (IQ) reuse water annually, thus reducing the need for treated potable
water for irrigation purposes to protect scarce water resources. The program also manages
reuse contracts, administration, contractual and regulatory compliance, and coordinates
with contractors and Project Managers to successfully complete Capital Improvement
Projects (CIPs) for the reuse program. Provides input to Reuse Master Planning and Rate
Studies. Performs preventive maintenance to preserve reuse assets and ensure sustained
delivery of reuse water to customers while remaining in compliance with the Florida
Department of Environmental Protection (FDEP).
Program Cost: $3,575,369
Program Revenue: $7,605,700
Insight: Skip this program as the revenue is greater than the cost.
County Water-Sewer District
Program Name: Golden Gate Wastewater Treatment Facility
Program Description: Provides 24-hour, year-round management of Plant operations and
all associated preventive maintenance and regulatory compliance for this 1.5 MGD
treatment facility, and coordinates with contractors and Project Managers to successfully
complete ongoing Capital Improvement Projects (CIPs). Provides input to wastewater
CIPs, Master Plan, and Rate Studies. Provides effective wastewater treatment for reliable
reuse production in accordance with all Florida Administrative Code (FAC) and United
States Environmental Protection Agency (USEPA CFR rules. Provides residual management
for activated sludge operations including treatment and compliant disposal in accordance
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with USEPA 40 CFR Part 503 and FAC 62-640 rules.
Program Cost: $1,793,156
Program Revenue: $0
Insight 1: Recommendation: Develop and sell high-quality compost and soil
amendments from treated sludge to local agricultural businesses, landscaping
companies, and residents. This can generate additional revenue and reduce disposal
costs. Case Study Example: The City of Milwaukee produces and sells a soil amendment
product called Milorganite, generating significant revenue and reducing sludge disposal
costs.
Insight 2: Recommendation: Implement an energy recovery system to capture methane
from wastewater treatment processes. This system can generate electricity to power the
facility and sell excess power back to the grid. Case Study Example: The East Bay
Municipal Utility District (EBMUD) in Oakland, California, implemented a similar system,
generating revenue through energy sales and reducing operating costs.
Range of Opportunity: Ideally, strive for a range of $538,000 - $717,300.
County Water-Sewer District
Program Name: Wellfield - General and Remote Station Maintenance
Program Description: This program is responsible for Wellfield Operations and
Maintenance and the Water Division currently operates three wellfields (making use of
fresh and brackish aquifers) to meet its potable water supply needs. State licensed
operators perform the required inspections, general operation, and maintenance of the
wellfields (and corresponding wells, valves, and above and underground piping), that
maximize the productivity and sustainability of the wellfields. Staff are responsible for
maintenance protocols including well rehabilitation, data collection, asset management,
and maintenance of pumps, motors, valves, transmission pipelines, and other
appurtenances for evaluation of well and wellfield performance and compliance with
Florida Department of Environmental Protection regulations and South Florida Water
Management District permits including Florida Administrative Code (FAC) 62 -550 (drinking
water standards, monitoring, and reporting) and FAC 62 -555 (operation and maintenance
of public water systems). Other responsibilities include inspection and maintenance of all
remote stations used for sustaining water pressure and storage for the transmission and
distribution of water through the wellfields and potable water distribution system.
Program Cost: $8,531,560
Program Revenue: $0
Insight 1: Recommendation: Install solar panels at remote stations and wellfields to
reduce energy costs. Solar power can provide a renewable and sustainable energy source,
reducing long-term operational expenses. Case Study Example: The City of San Diego
implemented solar energy at its Alvarado Water Treatment Plant, resulting in significant
energy savings and reduced carbon footprint.
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Insight 2: Recommendation: Develop a partnership with a local university to conduct
research on optimizing wellfield performance and maintenance protocols. This can
provide innovative solutions at a lower cost and leverage academic resources. Case Study
Example: The City of Albuquerque partnered with the University of New Mexico to improve
water resource management, resulting in enhanced efficiency and reduced operational
costs.
Range of Opportunity: Ideally, strive for a range of $2,559,500 - $3,412,600.
County Water-Sewer District
Program Name: Northeast Service Area Water Reclamation Facility
Program Description: Provides 24-hour, year-round management of Plant operations and
all associated preventive maintenance and regulatory compliance for this 1.5 MGD interim
water reclamation facility, and coordinates with contractors and Project Managers to
successfully complete ongoing Capital Improvement Projects (CIPs). Provides input to
wastewater CIPs, Master Plan, and Rate Studies. Provides effective wastewater treatment
for reliable reuse production in accordance with all Florida Administrative Code (FAC) and
United States Environmental Protection Agency (USEPA rules. Provides residual
management for activated sludge operations including treatment and compliant disposal
in accordance with USEPA 40 CFR Part 503 and FAC 62 -640 rules.
Program Cost: $1,745,234
Program Revenue: $0
Insight 1: Recommendation: Explore the sale of treated water to local industries for non -
potable uses such as cooling, cleaning, and irrigation. This can create a new revenue
stream while promoting sustainable water use practices. Case Study Example: The City of
San Antonio sells treated wastewater to local industries, generating significant revenue
and conserving potable water resources.
Insight 2: Recommendation: Implement a public-private partnership to manage and
operate the facility, leveraging private sector efficiency and investment to reduce costs.
Case Study Example: The City of Rialto, California, entered into a public-private
partnership for its water and wastewater services, resulting in improved efficiency and cost
savings.
Range of Opportunity: Ideally, strive for a range of $523,600 - $698,100.
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County Water-Sewer District
Program Name: Critical Infrastructure Security
Program Description: This program manages critical utility infrastructure security
systems maintenance and security guard personnel in coordination with the Department
of Homeland Security guidelines to ensure the safety of the public drinking water supply as
well as the wast ewater and solid waste facilities.
Program Cost: $2,013,676
Program Revenue: $281,600
Insight 1: Recommendation: Utilize advanced surveillance technology such as drones
and AI-powered monitoring systems to reduce the need for onsite security personnel, thus
lowering labor costs. Case Study Example: The City of Atlanta implemented drone
surveillance for critical infrastructure security, significantly reducing security personnel
costs while enhancing monitoring capabilities.
Insight 2: Recommendation: Form partnerships with local law enforcement agencies to
share resources and responsibilities for critical infrastructure security. This can improve
coordination and reduce the costs associated with maintaining a dedicated security force.
Case Study Example: The City of Dallas partnered with local law enforcement to enhance
the security of its water treatment facilities, resulting in cost savings and improved security
measures.
Range of Opportunity: Ideally, strive for a range of $519,600 - $692,600.
County Water-Sewer District
Program Name: South County Water Reclamation Facility
Program Description: This program provides 24/7/365 management of Plant operations
and all associated preventive maintenance and regulatory compliance for this 16 MGD
water reclamation facility, and coordinates with contractors and Project Managers to
successfully complete ongoing Capital Improvement Projects (CIPs). This facility provides
input to wastewater CIPs meetings, the Utility Master Plan, and Rate Studies. It also
provides effective wastewater treatment for reliable reuse production in accordance with
all Florida Administrative Code (FAC) and United States Environmental Protection Agency
(USEPA) Code of Federal Regulations (CFR) rules. Provides residual management for
activated sludge operations including treatment and compliant disposal in accordance
with USEPA 40 CFR Part 503 and FAC 62-640 rules. Performs operational, preventive
maintenance, and pro-active management of odor control with no offsite odors. Operates
and maintains Eagle Lakes wetlands. Facility responsibilities include conducting highly
detailed cost analyses to determine the best long-term approach for handling the
forecasted growth in the Utility Master Plan, oversite of all onsite maintenance and capital
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projects with a focus on capturing costs into asset management programs. Other
responsibilities include implementing a comprehensive training and development program
to ensure staff capability and operational resiliency.
Program Cost: $12,155,261
Program Revenue: $4,000
Insight 1: Recommendation: Convert waste-to-energy by installing anaerobic digesters to
process sludge and generate biogas, which can be used to power the facility or sold to the
grid. This can significantly reduce energy costs and create a new revenue stream. Case
Study Example: The East Bay Municipal Utility District (EBMUD) in Oakland, California,
successfully implemented anaerobic digesters, generating renewable energy and reducing
operational costs.
Insight 2: Recommendation: Implement a nutrient recovery system to extract valuable
nutrients from wastewater, such as phosphorus and nitrogen, and sell them as fertilizers
to local agricultural businesses. Case Study Example: The City of Chicago's Stickney
Water Reclamation Plant installed a nutrient recovery system, generating revenue through
the sale of fertilizers and reducing disposal costs.
Range of Opportunity: Ideally, strive for a range of $3,648,000 - $4,865,500.
County Water-Sewer District
Program Name: Wastewater Environmental Compliance
Program Description: This program provides for the management of the laboratory which
is certified through the Florida Department of Health (FDOH) and National Environmental
Laboratory Accreditation Conference (NELAC) and compliance administration for the
Wastewater Division including the Industrial Pretreatment Program. This program is
responsible for ensuring regulatory compliance through daily facility compliance analyses,
groundwater monitoring well, inj ection well and supplemental well sampling, and Quality
Assurance/Quality Control pursuant to the Florida Department of Environmental
Protection (FDEP) Operating Permits. It is responsible for implementing the U. S.
Environmental Protection Agency (USEPA) and FDEP mandated Industrial Pretreatment
Program and Fats, Oils, and Grease Program (FOG) to protect and preserve Wastewater’s
assets including transmission systems, lift stations, and treatment plants. It also ensures
regulatory compliance by performing annual inspections of all Food Service
Establishments (FSEs) and annual audits of all Significant Industrial Users (SIUs) pursuant
to FDEP Operating Permit Pretreatment Program requirements.
Program Cost: $1,912,978
Program Revenue: $88,500
Insight 1: Recommendation: Offer compliance testing services to neighboring
municipalities and private sector clients. This can generate revenue and offset the costs of
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maintaining the laboratory. Case Study Example: The City of Phoenix offers laboratory
testing services to private companies and other municipalities, generating additional
revenue and maximizing the use of their laboratory resources.
Insight 2: Recommendation: Automate sample collection and testing processes with
advanced robotics and AI technology to reduce labor costs and increase efficiency. Case
Study Example: The City of Los Angeles implemented automated water quality monitoring
systems, significantly reducing labor costs and improving efficiency.
Range of Opportunity: Ideally, strive for a range of $548,900 - $731,800.
County Water-Sewer District
Program Name: North County Regional Water Treatment Plant
Program Description: This program is responsible for providing the state-mandated (FAC
62-602 and 62-699) 24/7 licensed operation and maintenance of a 20 Million Gallon a Day
(MGD) potable water treatment plant and outlying pumping stations utilizing an optimized
energy and chemical consumption program to feed both a nanofiltration and low -pressure
reverse osmosis membrane treatment process. Responsibilities include conducting high -
detail cost analysis to determine the best long -term approach for handling the forecasted
growth in the Utility Master Plan, oversight of all onsite maintenance and capital projects
with a focus on capturing costs into asset management programs. Other responsibilities
include implementing a comprehensive training and development program to ensure sta ff
capability and operational resiliency. Other functions include developing and
implementing maintenance plans, and regulatory reporting to protect and manage water
resources in compliance with various federal, state, and local agencies including the
Environmental Protection Agency (EPA) through 40 CFR 141 National Primary Drinking
Water Regulations, Section 112(r) of the Clean Air Act, and the 2011 America’s Water
Infrastructure Act (AWIA); the Florida Department of Environmental Protection (FDEP)
through Florida Administrative Code (FAC) 62 -550 and 62-555; Florida Department of
Health (FDOH); and the South Florida Water Management District (SFWMD). Collaborates
with various departments to prepare documentation in the bid process for rehabilitation,
repair, and capital improvement projects for the sustainability of the treatment plant’s
infrastructure.
Program Cost: $7,847,411
Program Revenue: $0
Insight 1: Recommendation: Implement a water conservation program that includes
rebates and incentives for residents and businesses that reduce water usage. This can
defer the need for costly infrastructure expansions and promote sustainability. Case
Study Example: The City of Austin, Texas, successfully implemented a water conservation
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program that reduced water usage and delayed the need for new water treatment
infrastructure.
Insight 2: Recommendation: Introduce a public-private partnership to manage and
upgrade the water treatment facilities, leveraging private investment to modernize the
infrastructure and reduce operational costs. Case Study Example: The City of Rialto,
California, entered into a public-private partnership for its water and wastewater services,
resulting in improved efficiency and cost savings.
Range of Opportunity: Ideally, strive for a range of $2,354,200 - $3,138,900.
County Water-Sewer District
Program Name: Northeast County Wastewater Treatment Facility
Program Description: Provides 24-hour, year-round management of Plant operations and
all associated preventive maintenance and regulatory compliance for this 0.75 MGD
treatment facility, and coordinates with contractors and Project Managers to successfully
complete ongoing Capital Improvement Projects (CIPs). Provides input to wastewater
CIPs, Master Plan, and Rate Studies. Provides residual management for activated sludge
operations including treatment and compliant disposal in accordance with USEPA 40 CFR
Part 503 and FAC 62-640 rules.
Program Cost: $950,090
Program Revenue: $0
Insight 1: Recommendation: Implement a co-digestion program where organic waste
from local businesses and residents is processed together with wastewater sludge to
produce biogas, which can be used to generate electricity. Case Study Example: The East
Bay Municipal Utility District (EBMUD) in Oakland, California, implemented a co -digestion
program, producing biogas and generating renewable energy.
Insight 2: Recommendation: Develop and market reclaimed water for irrigation purposes
to local golf courses, parks, and residential areas. This can create a new revenue stream
and promote sustainable water use. Case Study Example: The City of Scottsdale, Arizona,
sells reclaimed water for irrigation, generating revenue and reducing potable water
demand.
Range of Opportunity: Ideally, strive for a range of $285,000 - $380,000.
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County Water-Sewer District
Program Name: Wastewater Collections
Program Description: This program provides 24/7/365 system-wide management of the
wastewater collections system operations which includes all associated preventive
maintenance, emergency repairs, and regulatory compliance. This program coordinates
with contractors and Project Managers and provides input to wastewater Capital
Improvement Projects (CIPs), Master Planning, and Rate Studies. Maintains and operates
transmission systems including force-mains, gravity-mains, manholes, laterals, and clean-
outs. Performs in-house repairs for County-owned pumps and pro-active management of
odor control and containment for both the wastewater lift stations and wastewater
transmission systems, in accordance with specific wastewater c ollections operation’s
protocols to ensure sustained compliance and preserve the wastewater collection system
assets for reliable and sustainable wastewater service to customers.
Program Cost: $19,025,845
Program Revenue: $100,400
Insight 1: Recommendation: Implement a predictive maintenance system using IoT
sensors and data analytics to anticipate and prevent failures in the wastewater collection
system. This can reduce emergency repair costs and improve system reliability. Case
Study Example: The City of Cincinnati, Ohio, implemented a predictive maintenance
system for its wastewater infrastructure, significantly reducing maintenance costs and
improving service reliability.
Insight 2: Recommendation: Establish a cost-sharing agreement with neighboring
municipalities for the use of wastewater collection services and infrastructure. This can
spread the costs and improve regional wastewater management. Case Study Example:
The Milwaukee Metropolitan Sewerage District (MMSD) established cost -sharing
agreements with surrounding municipalities, resulting in improved efficiency and cost
savings.
Range of Opportunity: Ideally, strive for a range of $5,692,600 - $7,590,200.
County Water-Sewer District
Program Name: Water Management & Oversight
Program Description: This program provides direction, oversight, and planning for the
Public Utilities Water Division. Responsibilities include policy and management oversight
of the 24/7 production and distribution of potable (drinking) water, positioning the utility to
reliably meet the customer-focused Collier County Water-Sewer District’s (CCWSD) daily
and future demand for drinking water essential services through the protection and
management of water resources and critical infrastructure. Responsibilities also include
interpretation, application, and ensuring compliance with all applicable codes, laws,
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rules, regulations, standards, permits, policies, and procedures with various federal, state,
and local agencies, monitoring proposed regulations or changes to existing regulations
which may impact the water utility and the public health. Other program fun ctions include
development of inter-local agreements with regional utilities, ordinance development,
contract administration, and development and implementation of annual budget for
divisional operation/maintenance expenditures and capital improvements.
Program Cost: $3,496,492
Program Revenue: $1,019,000
Insight 1: Recommendation: Implement advanced water metering infrastructure (AMI) to
enhance water usage monitoring and billing accuracy, reducing non -revenue water losses
and improving revenue collection. Case Study Example: The City of Atlanta, Georgia,
implemented AMI, resulting in improved billing accuracy and a significant reduction in non -
revenue water.
Insight 2: Recommendation: Develop an integrated water resource management plan
that includes stakeholder engagement, water conservation incentives, and long -term
sustainability strategies. This can improve efficiency and reduce costs. Case Study
Example: The City of Los Angeles implemented an integrated water resource management
plan, resulting in improved water use efficiency and reduced operational costs.
Range of Opportunity: Ideally, strive for a range of $743,100 - $990,400.
County Water-Sewer District
Program Name: North County Water Reclamation Facility
Program Description: This program provides 24/7/365 management of Plant operations
and all associated preventive maintenance and regulatory compliance for this 24 MGD
water reclamation facility, and coordinates with contractors and Project Managers to
successfully complete ongoing Capital Improvement Projects (CIPs). This facility provides
input to wastewater CIPs meetings, the Utility Master Plan, and Rate Studies. It also
provides effective wastewater treatment for reliable reuse production in accordance with
all Florida Administrative Code (FAC) and United States Environmental Protection Agency
(USEPA) Code of Federal Regulations (CFR) rules. Provides residual management for
activated sludge operations including the treatment and compliant disposal in accordance
with USEPA 40 CFR Part 503 and FAC 62-640 rules. Performs operational, preventive
maintenance, and pro-active management of odor control with no offsite odors. Facility
responsibilities include conducting highly detailed cost analyses to determine the best
long-term approach for handling the forecasted growth in the Utility Master Plan, oversight
of all onsite maintenance and capital projects with a focus on capturing costs into asset
management programs. Other responsibilities include implementing a comprehensive
training and development program to ensure staff capability and operational resiliency.
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Program Cost: $13,562,753
Program Revenue: $32,000
Insight 1: Recommendation: Establish a reclaimed water sales program targeting large -
scale irrigation users such as golf courses and agricultural operations. This can create a
significant new revenue stream. Case Study Example: The City of Scottsdale, Arizona,
successfully sells reclaimed water for irrigation, generating substantial revenue.
Insight 2: Recommendation: Implement a sludge-to-energy program using anaerobic
digestion to produce biogas, which can be used to generate electricity or sold as
renewable energy. Case Study Example: The East Bay Municipal Utility District (EBMUD) in
Oakland, California, uses anaerobic digestion to convert sludge into biogas, generating
renewable energy and reducing operational costs.
Range of Opportunity: Ideally, strive for a range of $4,007,400 - $5,343,000.
County Water-Sewer District
Program Name: Wastewater Power Systems & Instrumentation
Program Description: This program provides 24/7/365 system-wide management of the
Wastewater Division’s power systems including electrical and instrumentation operations
and all associated preventive maintenance and regulatory compliance. Coordinates with
contractors and Project Managers to successfully complete ongoing Capital Improvement
Projects (CIPs). Provides input to wastewater CIPs, Master Planning, and Rate Studies.
Performs preventive maintenance and operates wastewater power systems including the
electrical, instrumentation, telemetry, and Supervisory Control and Data Acquisition
(SCADA) for wastewater collections and the plants to ensure sustained compliance and
preserve power system assets.
Program Cost: $3,261,207
Program Revenue: $0
Insight 1: Recommendation: Implement energy-efficient upgrades to the power systems,
such as variable frequency drives (VFDs) and energy -efficient motors, to reduce electricity
consumption and operational costs. Case Study Example: The City of Portland, Oregon,
implemented energy-efficient upgrades in their wastewater treatment plants, resulting in
significant energy savings and reduced costs.
Insight 2: Recommendation: Develop a partnership with an energy service company
(ESCO) to perform an energy audit and implement energy -saving measures under a
performance contract, where the ESCO guarantees cost savings. Case Study Example:
The City of Denver, Colorado, partnered with an ESCO to upgrade their wastewater
treatment facilities, achieving substantial energy savings and operational efficiency.
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Range of Opportunity: Ideally, strive for a range of $978,400 - $1,304,500.
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Conclusion: Priority Based Budgeting in Action
Collier County has a unique opportunity to reassess and reimagine its local government
programs, guided by the successful strategies implemented by other municipalities across
the nation. As we analyze each program, the guiding principle is that each category reveals
a wealth of case study examples where other local governments have effectively saved
money, generated revenue, or optimized their resources by adopting innovative
approaches. This rationale serves to inspire and compel Collier County to explore these
opportunities with confidence and vision.
Inspiration Through Proven Success in the PBB Community
Every local government program in Collier County has the potential to be revitalized
through the application of these strategies. The success stories from other municipalities
serve as a testament to what is possible. By analyzing each program through the lens of
these case studies, Collier County can uncover opportunities to save money, improve
efficiency, and generate new revenue streams.
The Path Forward:
1. Prioritize Opportunities:
o Leverage the thorough analysis of each program in PBB to prioritize areas
where service level trade-offs, efficiencies, new revenue models, public-
private partnerships, or service level optimization are of highest interest.
2. Implement Best Practices:
o Tailor the successful strategies from other municipalities to fit the specific
context and needs of Collier County.
3. Monitor and Adjust:
o Continuously monitor the performance and impact of implemented
changes, making adjustments as necessary to ensure sustained success
and efficiency.
By drawing inspiration from the success of other local governments and applying these
proven strategies, Collier County can confidently move forward in its mission to provide
high-quality services while being fiscally responsible and innovative. This appro ach not
only meets the current mandate requirements efficiently but also positions the county as a
forward-thinking leader in local government management.
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