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TDC Agenda 06/18/2024COLLIER COUNTY Tourist Development Council AGENDA June 18, 2024 9:00 AM Board of County Commission Chambers Collier County Government Center 3299 Tamiami Trail East, 3rd Floor Naples, FL 34112 Commissioner Rick LoCastro, Chair Clark Hill, Vice-Chair Councilor Jared Grifoni Susan Becker Laura Radler Nancy Kerns Michael McComas Edward (Ski) Olesky Council Member Bill Kramer All interested parties are invited to attend, and to register to speak and to submit their objections, if any, in writing, to the Council prior to the meeting if applicable. For more information, please contact Paul Beirnes at (239) 252-4040. If you are a person with a disability who needs any accommodation in order to participate in this proceeding, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Collier County Facilities Management Department located at 3335 Tamiami Trail East, Suite 101, Naples, FL 34112-5356, (239) 252-8380. Public comments will be limited to 3 minutes unless the Chairman grants permission for additional time. Collier County Ordinance No. 99-22 requires that all lobbyists shall, before engaging in any lobbying activities (including, but not limited to, addressing the Board of County Commissioners before the Board of County Commissioners and its advisory boards, register with the Clerk to the Board at the Board Minutes and Records Department. About the public meeting: Two or more members of the Board of County Commissioners, Coastal Advisory Committee, City of Naples City Council, and City of Marco Island City Council may be present and participate at the meeting. The subject matter of this meeting may be an item for discussion and action at future meetings of these Boards. June 2024 Collier County Tourist Development Council Page 2 Printed 6/14/2024 1. Call to Order 2. Pledge of Allegiance 3. Roll Call 4. Agenda and Minutes A. Changes and Approval of Today's Agenda B. Approval of prior TDC Meeting Minutes 1. May 21, 2024 TDC Meeting Minutes 5. Presentations A. Executive Director Update 1. TDT Tax Collection Report 6. Consent Agenda - All Matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. Tourism Division 1. Recommendation to approve the total expenditure of funds for Request for Proposal (“RFP”) No. 23-8180, “Tourism Fulfillment Services,” to Paralegal Consultants, LLC d/b/a Prism Consulting for the total contractual amount of $162,000 (yearly amount of $54,000) plus reimbursable expenditures and make a finding that the related expenditure promotes tourism. 7. New Business A. Beach Park Facilities 1. Recommendation to approve a Work Order for CSA Ocean Sciences, Inc., to continue the required post-construction hardbottom monitoring for the Collier County Beach Nourishment Project in summer 2024 for time and materials not to exceed $368,494.04 Tourist Development Tax funds under Contract No. 22-8015, and make a finding that this item promotes tourism (Fund 195, Project No. 90033). B. Coastal Zone Management June 2024 Collier County Tourist Development Council Page 3 Printed 6/14/2024 1. Recommendation to approve a Collier County Tourist Development Council (TDC) Category “A” Grant Application for Beach Park Facilities for the City of Marco Island for Fiscal Year 2025-2026 in the total amount of $147,500 within TDC Beach Park Facilities Fund (1100), to authorize necessary Budget Amendments, and to make the finding that the expenditure promotes tourism. C. Tourism Division 1. Recommendation to approve an amendment for one-year extension for Agreement 18-7456 “Website Services” with Miles Partnership, LLP until August 9, 2025 at $299,900 annually and make a finding that the related expenditure promotes tourism. 8. Old Business Ten Minute Break 9. Marketing Partner Reports A. Marketing Partner Reports 10. Tourism Staff Reports A. Tourism Staff Reports 11. Council Member Discussion 12. Next Scheduled Meeting A. TDC Next Meeting Date-July 16, 2024 13. Adjournment 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 4.B.1 Doc ID: 29047 Item Summary: May 21, 2024 TDC Meeting Minutes Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 05/30/2024 10:26 AM Submitted by: Title: – Tourism Name: Jay Tusa 05/30/2024 10:26 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 05/30/2024 10:26 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 05/30/2024 10:45 AM Tourism Sandra Rios Tourism Review Completed 05/30/2024 4:27 PM Office of Management and Budget Christopher Johnson OMB Completed 06/03/2024 3:27 PM Tourism John Melleky Tourism Review Completed 06/07/2024 9:05 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/10/2024 10:48 AM Tourism Jay Tusa Tourism Director Review Completed 06/12/2024 9:57 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/13/2024 11:51 AM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/13/2024 2:59 PM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:32 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 4.B.1 Packet Pg. 4 Rev. May 29, 2024 May 21, 2024 1 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING Naples, Florida, May 21, 2024 LET IT BE REMEMBERED the Collier County Tourist Development Council, in and for the County of Collier, having conducted business herein, met on this date at 9:00 a.m. in REGULAR SESSION at 3299 Tamiami Trail East, 3rd Floor, Naples, Florida, with the following members present: Commissioner Rick LoCastro, Chairman Clark Hill, Vice Chairman Jared Grifoni, Councilor Susan Becker Nancy Kerns Edward (Ski) Olesky (arrived 9:15 a.m.) Michael McComas Bill Kramer Laura Radler ALSO PRESENT: Jay Tusa, Tourism Director Sandra Rios, CVB PR & Communications Manager Colleen Greene, Attorney, Collier County Buzzy Ford, Tourism James Brendle, Project Director for Paradise Coast, Downs & St. Germain Research (via Zoom) Cyndy Murrieta, Vice President of Media, Paradise Advertising Erin Murphy, Senior Account Executive, Lou Hammond Group (via Zoom) Enriqueta Balandra, Senior Project Manager, Miles Partnership (via Zoom) Amanda Townsend, Director, Collier County Museums Anyone who needs a verbatim record of the meeting may request a video recording from the Collier County Communications & Customer Relations Department or view it online. 4.B.1.a Packet Pg. 5 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 2 1. Call to Order 2. Pledge of Allegiance: Led by Gary Asztalos, Lieutenant Commander of the U.S. Navy and with the VSW Honor Guard. 3. Roll Call: We have a quorum 4. Agenda and Minutes: A. Changes and Approval of Today’s Agenda Nancy Kerns made a motion to approve the agenda. The motion was seconded by Clark Hill. The motion passed unanimously 7-0. B. Approval of the April 16, 2024, Meeting Minutes Susan Becker made a motion to approve the minutes. The motion was seconded by Clark Hill. The motion passed unanimously 9-0. 5. Presentations: Laura Radler, General Manager at the Edgewater Beach Hotel, gave a welcoming statement. 1. TDT Tax Collection Report: Jay Tusa: The March collection was $6,868,217. The year to date we are at $23,658,835. • Jay Tusa: This week is National Travel and Tourism Week and I wanted to take a moment to say thank you to everybody who works in the hospitality industry. And I wanted to thank our advisory committee and the Board of County Commissioners for all they do, and the benefits that come out of tourism for Collier County. It obviously is a very impactful industry to us, and we have a few videos that we'd like to show this morning that demonstrate the importance of tourism in our community. Video Presentation • Commissioner LoCastro asked what we were doing with these commercials – are they on the web, TV? How are you utilizing them? • Jay Tusa: We are promoting those via social media channels. You may have seen them on LinkedIn. • Commissioner LoCastro: The goal of having hearty discussion is for us to then be disciples of what we have heard in here. Spreading the word and saying the reason that you know we get such an influx of funds and taxation is because of our tourism and it does so many great things. But, for example, we don't have the zoo just for the tourists and then we lock it down in the off season. People who live here get to enjoy activities because they are open year- round. This board, with these discussions, is the nucleus of the tourism industry in Collier County. If we didn't have tourism or snowbirds, we wouldn't have the funds to restore our beaches after a hurricane among other things. The average citizen isn't aware. I get notes from people that say they came here 25 years ago to enjoy beautiful unspoiled Florida, and you have ruined it 4.B.1.a Packet Pg. 6 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 3 and turned it into Miami and need to put a lock on the gate. Those aren't realistic types of conversations. There is a lot in the news about the airport and you know that is also part of tourism. After Hurricane Ian, we brought in the Army Corps of Engineers to do an analysis to tell us, if money was no object, how could we better protect our coastline and this area? The Army Corps comes with no money and their job is to hypothetically and realistically show us some different things and have it run the gamut and flush out options. When we saw the drawings, it would take a 50-foot concrete wall and a big bunch of giant gates that look like the Panama Canal to protect this one area. The takeaway for the Commissioners was we are not doing that because it would cost a trillion dollars. But what the Army Corps did tell us is that our area is much more vulnerable than we thought and may be an area we need to evacuate. The airport falls under the city of Naples. I was very disappointed with some of the things that I read on social media and in the news where it made it sound like these are the four options of where the new airport is going to go. In the fine print it said it would cost over a billion dollars. If you think that's imminent, you need to sharpen your pencil a little bit more. We all travel in circles where people talk about a lot of things to do with tourism and spending money. So please be a disciple of that. Picking up an airport and just burying it out in Immokalee behind a bunch of Redwood trees is a long way off if ever. • Bill Kramer We are not moving the airport tomorrow. The Airport Authority paid for that analysis done by a consulting company. This didn't come out of any tax dollars. Sometimes for people to stop being irrational, you must show them what it might look like to do what they think they want to happen. And part of that process would have to be exploring; let's stop talking about moving it. There's no moving this amenity that is unique and a magnificent amenity in the city of Naples. You can kill it and build something entirely different somewhere else. But there is no moving an airport that is that type of amenity. It would become some regional hub for something or whatever, and the feasibility study sometimes must be done to show people who are rational that it's not feasible. Those that are not rational will never stop fussing about it. A lot of the things that we really love and enjoy about our community are made possible by tourism. And those that fuss about it, invite them to go hang out in Miami for a while. 6. Consent Agenda 7. New Business: Coastal Zone Management A1. Recommendation to approve Tourist Development Tax Fund 1105 funding in the amount of $350,000 for maintenance of Tigertail Lagoon/Sand Dollar Island Ecosystem Restoration Project, the necessary budget amendment and make a finding that this expenditure promotes tourism. Justin Martin, Public Works Director, City of Marco Island. Also in attendance is Mohamed Dabees, Vice President of Humiston & Moore Engineers PowerPoint Presentation 4.B.1.a Packet Pg. 7 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 4 • Project in the northern end of Marco Island. • An interlocal agreement to share the costs and the maintenance • Project is being highlighted as a case study in the US Army Corps of Engineers, Engineering with Nature Program • The city and the county want to protect their investment by doing smaller maintenance every two years • The project was completed last year; total cost was $4.2M – the City of Marco Island (a special tax district) funded $3.2M and a change order of $921,000 from this council • FEMA reimbursement eligibility requires regular maintenance. If we don’t maintain this area, we would not be eligible for any FEMA reimbursement funds in the case of a hurricane. • American Cruise Lines will begin stopping in Marco Island. Jared Grifoni made a motion to approve. The motion was seconded by Commissioner LoCastro. The motion passed unanimously 9-0. Justin Martin: This is a request to cover only the maintenance component that's required by the permit. It does not cover catastrophic events, hurricanes and damage from those. Those are separate. This is a permit compliance for maintenance that is required and rather than letting it go and doing it every five years and having to spend a lot more money, you do a maintenance on a biannual basis, and can keep it to small little projects and maintain it. Commissioner LoCastro asked Mr. Martin to send him the slides. A2. Recommendation to approve a Tourist Development Council Grant request from the City of Naples for professional services provided by Adept Public Relations LLC, for a Tourism Impact Study for the Naples Gulf of Mexico Beach Stormwater Outfall Pipe Removal & Water Quality Project in the amount of $44,879 and make a finding that this expenditure promotes tourism. Bob Middleton, Public Works Director, City of Naples The City of Naples is currently experiencing various challenges with the stormwater management drainage system in the Basin 2 area. The Basin 2 area is located along Gulf Shore Blvd. If you're familiar with some of the streets, South Shore Blvd. extends the full length parallel to the Gulf of Mexico. The specific piece I'm talking about is North 2nd Ave. south all the way up just north of Beach Club Resort construction. The existing system is a gravity flow-based system. As rainfall precipitation occurs, that rainwater is collected in a stormwater system and flows out through eight beach outfalls by gravity. The issues with that are since it's a gravity-based system, and if it is high tide, the flow of the water drains from the street. So not only being a physical impediment to the stormwater management system, there's also an aesthetic issue with those beach outfalls. I don't have a presentation with me at this point, but when we come back and hopefully the board approves this first, I will have a more detailed explanation of what that beach outfall project is. 4.B.1.a Packet Pg. 8 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 5 Our proposal is to replace the existing gravity system with a mechanical system that will pump collected stormwater through two separate pumps stations. There is a north pump station and a south pump station. As that water is collected and flows to that pump station, it will pump that water 1500 feet out into the Gulf of Mexico through sub aqueous pipes. As part of that construction, when the project is completed, those eight beach outfalls will be removed from the beach. The project will not only improve water quality but will enhance the visible appeal of the beaches, making them more attractive to tourism, an anticipated substantial aesthetic enhancement of the beachfront by removing those. The city of Naples is submitting this stormwater outfall pipe removal and water quality project for review by the Tourist Development Council. The city is requesting TDC funds for a professional tourism impact statement to demonstrate the project’s benefits to tourism. This analysis is a crucial step required for further consideration for TDC funding consistent with the attached quote dated April 17, 2024, by Adept Public Relations LLC for a funding request of $44,879. Allocating TDC funding for this project is an investment in both the infrastructure for the city in Naples and the tourism industry. The Naples Beach Restoration Water Quality Improvement Project will have positive effects through increasing visitor satisfaction and enhanced beach experience, and sustained appeal of Naples as a top tourism destination. We are hopeful that TDC will support and authorize the funding for this project. Clark Hill: Is this investment in municipal infrastructure? And if it is, is that proper use of funds for the tourist development tax? Colleen Greene: This is the first time that we have an application of this kind for a major capital improvement from the city of Naples, or the city of Marco for that matter, and there is a provision in the tourist development statute that allows for this type of expenditure for a major capital improvement, including a capital improvement for the purpose of drainage, for example. And this Florida Statute for tourism requires this independent study to be conducted first, and the study to make a finding as to whether the expenditure will directly and primarily promote tourism. And if we have the right findings from the study, the city will come back for additional funding for the major capital project, so it is authorized by the Florida Statute. Clark Hill: My question was not whether it was authorized, but whether if we approve this investment in the infrastructure of a municipality, what's next? I'm concerned about the focus on tourism. I'm concerned about the maintenance of the different differential between Miami and Naples and how we kind of fence that with our advertising and marketing. I don't want us to look at these funds and think that this is ever-increasing and it's going to going to be there forever. We have a lot of work to do to get customers to our luxury destination. Another question, has the Coastal Advisory Committee reviewed this? Bob Middleton: I have not presented it to them, but we do have members on that board. Clark Hill: Typically, when there is a large expense that we are asked to approve, the CAC has reviewed it. That was just a matter of policy. I know it needs to happen. I know the negative impact red tide has on tourism. I don't think it is the city of Naples’ responsibility or 4.B.1.a Packet Pg. 9 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 6 fault. Will this project increase the per minute volume flow in case there is potential flooding? Bob Middleton: This system is designed to maintain flow of a 25-year flood storm event. It is not designed to handle storm surge, but what I will add is a resiliency element to it because Gulf Shore Blvd. will be raised anywhere from six inches to just over a foot in certain areas. The major key factor for that system is to pump more water and increase water quality. The older system still grows bacteria. But the other part of the bacterial removal is the nutrient removal and I included information in your packet of the design elements for improving water quality. Clark Hill: Do you have a timeline for Barefoot Beach when we are going to see some improvements to the infrastructure, to the buildings, parking and just general appearance? Andy Miller: I can't answer for the park facilities. What I can tell you is that we are mobilizing our beach rake at this very moment to get rid of some of the red drift algae that has formed there in the past several days which has gotten out of hand to the point where Coastal Zone typically would not maintain that beach. But it is to the point where the red drift is so bad that we are mobilizing our tractors to clean it before Memorial Day. I would like to tell you a bit of back-story on the outfall pipe project. This council knows that TDC funds pay for a lot of the beach renourishment projects we do, but we also get money from FDEP to the tune of about 42 percent. Before I became with coastal zone, FDEP mandated that the city incorporate this outfall removal project into their Stormwater Master Plan obviously intending to see that project through. So, this is not only for the county because those monies for beach renourishment along those cities in Naples is a tidy sum, and we don't want to risk losing that because of losing that FDEP. Michael McComas: What is the depth of the outflow pipe from a navigational point? Bob Middleton: They are both in about 15 feet of water. Laura Radler: I spoke to the gentleman that is conducting the study right now. He gave a lot more information about the impacts of red tide. I understand this is just to look at the tourism impact. I would say that this would be a good starting point. Nobody is saying that we are investing money at this point, but we all know red tide hits the city of Naples; Collier County is affected all the way up and down the coast. I am curious, though, if the county has any outfalls like this. I know that Sarasota has done this and has had positive results. Maybe as we explore this, we can have them come down and share their findings. Susan Becker: I would like to add that this project has been a long time in coming and is needed for the city of Naples and to promote tourism, so I move to approve. The motion was seconded by Jared Grifoni. 4.B.1.a Packet Pg. 10 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 7 Commissioner LoCastro: Are we giving someone money that really should come out of their normal budget? You can look at this as more of a utility water issue. If we don’t approve this money, would the city, because this is important, immediately fund the $44,000 and pick up where we're leaving off. So, the request is coming in first to see if we could augment the city's budget. Whether we give the money or not, the city is going to move forward. Do you have any depth on that? Bob Middleton: To give you more details on the funding of this project, we have a contractor that is a contract manager at risk form of construction. They have come in and done the initial preconstruction phase, which is to give us a guaranteed maximum price which is $86M to do the project. We have been reaching out to the state legislature. We have received several series of grants from them, the latest is a $25M grant that has been approved by the legislature that is now sitting on the governor's desk and hopefully he will sign off on that. The city's intention is to increase our revenues through our user fees through our stormwater system that will be happening to pay off the debt for this. That will be an enormous amount of debt that the city will incur because we don't have the funding in place in the reserve funds to do the full $86M. We have come to TDC requesting funds because we feel that there is an avenue for improved tourism by removing the outfall pipes. Commissioner LoCastro: Approving the money for the study doesn't mean we are automatically approving anything going forward. My concern is you approve the money for the study and the study comes back and you need to do a full-blown project and then we decide TDC money is not appropriate for a full-blown project. We are pursuing other avenues and that's what I wanted to hear. All in favor – aye. (Disunited vote 8-1: Clark Hill – nay) B. Recommendation to award Request for Proposal (“RFP”) No. 23-8180, “Tourism Fulfillment Services,” to Paralegal Consultants LLC d/b/a as Prism Consulting for $54,000 plus reimbursable expenditures and make a finding that the related expenditure promotes tourism. John Melleky, Arts and Culture Manager for the Tourism Division This is a warehouse and a way to have fulfillment for our office for our Visitor Guides, and to store some of our trade show materials that then can be shipped out to different trade shows. Susan Becker made a motion to approve. The motion was seconded by Clark Hill. The motion passed unanimously 9-0. 8. Old Business None. 9. Marketing Partner Reports: a. James Brendle, Project Director for Paradise Coast, Downs & St. Germain Research PowerPoint Presentation presented. 4.B.1.a Packet Pg. 11 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) Rev. May 29, 2024 May 21, 2024 8 Clark Hill requested Mr. Brendle to include Smith Travel report findings to show year to date. b. Cyndy Murrieta, Vice President of Media, Paradise Advertising PowerPoint Presentation presented. c. Erin Murphy, Senior Account Executive, Lou Hammond Group PowerPoint Presentation presented. d. Enriqueta Balandra, Senior Project Manager, Miles Partnership PowerPoint Presentation presented. e. Amanda Townsend, Director of Collier County Museums PowerPoint Presentation presented. 10. Tourism Staff Reports: Included in your packet for review. 11. Council Member Discussion 12. Next Scheduled Meeting – June 18, 2024 Saturday, June 15, 10:00 a.m., Paradise Coast Sports Complex – the USL Professional Soccer Team is going to announce the name, colors, and crests. A big event is planned. 13. Adjournment: Meeting adjourned at 11:18 a.m. There being no further business for the good of the County, the meeting was adjourned by order of the chairman at 11:18 a.m. COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL _________________________________ Commissioner Rick LoCastro, Chairman These minutes were approved by the Chairman on _________________, (choose one) as presented, _______ or as amended ___________. 4.B.1.a Packet Pg. 12 Attachment: 05-21-2024 TDC Minutes Rev_ (29047 : May 21, 2024 TDC Meeting Minutes) 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 5.A.1 Doc ID: 29012 Item Summary: TDT Tax Collection Report Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 05/23/2024 10:47 AM Submitted by: Title: – Tourism Name: Jay Tusa 05/23/2024 10:47 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 05/23/2024 10:48 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 05/24/2024 8:47 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 05/28/2024 12:33 PM Corporate Compliance and Continuous Improvement Megan Gaillard Additional Reviewer Completed 05/29/2024 11:01 AM Tourism Sandra Rios Tourism Review Completed 05/31/2024 5:14 PM Office of Management and Budget Christopher Johnson OMB Completed 06/01/2024 2:53 PM Tourism John Melleky Tourism Review Completed 06/03/2024 9:36 AM Tourism Jay Tusa Tourism Director Review Completed 06/03/2024 9:47 AM Tourism Jay Tusa Tourism Director Review Completed 06/05/2024 2:56 PM County Attorney's Office Colleen Greene Attorney Review Completed 06/12/2024 9:51 AM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/13/2024 4:23 PM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:32 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 5.A.1 Packet Pg. 13 FISCAL YEAR (OCTOBER THRU SEPTEMBER) TOTALS May 2024 FOR THE MONTH OF APRIL 2024 VENDOR TAX COLLECTIONS BREAKDOWN FISCAL 2022-2023 FISCAL 2023-2024 DIFFERENCE % OVERALL COLLECTIONS (includes minor categories not shown below) Current Month $7,297,560 $8,138,935 $841,375 % 11.52 Year to Date $29,644,421 $33,901,386 $4,256,965 % 14.36 HOTEL / MOTEL Current Month $3,378,147 $4,433,450 $1,055,303 % 31.23 Year to Date $15,938,931 $19,092,047 $ 3,153,116 % 19.78 REALTORS Current Month $719,112 $624,553 - $94,559 - % 13.14 Year to Date $4,149,007 $3,710,021 - $ 438,986 - % 10.58 INDIVIDUALS (APTS/CONDOS S F HOMES) Current Month $3,108,114 $2,992,106 - $116,008 - % 3.73 Year to Date $9,233,549 $10,711,148 $1,477,599 % 16.01 5.A.1.a Packet Pg. 14 Attachment: May 2024 Precentage Chart (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Rental Type Report (Detailed Distribution Data) - Run 05/07/2024 08:19AM 1 Tourist Rental Type Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date -- Any ---- Any of: January, ... ---- Tourist Tax ---- 10/01/2023-04/30/202 4 -- 01 - APARTMENTS April 97.94 97.94 Tourist Tax 4/4/2024 01 - APARTMENTS October 59.65 59.65 Tourist Tax 10/10/2023 01 - APARTMENTS April, October 157.59 157.59 Tourist Tax 02 - CONDOMINIUM January 264,957.23 264,957.23 Tourist Tax 02 - CONDOMINIUM February 483,113.53 483,113.53 Tourist Tax 02 - CONDOMINIUM March 533,459.64 533,459.64 Tourist Tax 02 - CONDOMINIUM April 1,280,761.78 1,280,761.78 Tourist Tax 02 - CONDOMINIUM October 98,341.63 98,341.63 Tourist Tax 02 - CONDOMINIUM November 81,902.71 81,902.71 Tourist Tax 02 - CONDOMINIUM December 132,426.40 132,426.40 Tourist Tax 02 - CONDOMINIUM April, December, February, January, March, November, October 2,874,962.92 2,874,962.92 Tourist Tax 05 - HOTEL January 2,610,878.27 2,610,878.27 Tourist Tax 05 - HOTEL February 3,017,867.83 3,017,867.83 Tourist Tax 05 - HOTEL March 4,029,839.31 4,029,839.31 Tourist Tax 05 - HOTEL April 4,433,450.31 4,433,450.31 Tourist Tax 05 - HOTEL October 1,249,872.40 1,249,872.40 Tourist Tax 05 - HOTEL November 1,642,723.69 1,642,723.69 Tourist Tax 05 - HOTEL December 2,107,415.68 2,107,415.68 Tourist Tax 05 - HOTEL April, December, February, January, March, November, October 19,092,047.49 19,092,047.49 Tourist Tax 06 - INTERVAL OWNER January 38,607.85 38,607.85 Tourist Tax 06 - INTERVAL OWNER February 24,759.05 24,759.05 Tourist Tax 5.A.1.b Packet Pg. 15 Attachment: Tourist BOCC - Rental Type Fiscal May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Rental Type Report (Detailed Distribution Data) - Run 05/07/2024 08:19AM 2 Tourist Rental Type Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date 06 - INTERVAL OWNER March 19,784.25 19,784.25 Tourist Tax 06 - INTERVAL OWNER April 26,602.70 26,602.70 Tourist Tax 06 - INTERVAL OWNER October 23,987.40 23,987.40 Tourist Tax 06 - INTERVAL OWNER November 29,807.16 29,807.16 Tourist Tax 06 - INTERVAL OWNER December 28,640.59 28,640.59 Tourist Tax 06 - INTERVAL OWNER April, December, February, January, March, November, October 192,189.00 192,189.00 Tourist Tax 07 - MOBILE HM PARK January 2,027.79 2,027.79 Tourist Tax 07 - MOBILE HM PARK February 4,633.12 4,633.12 Tourist Tax 07 - MOBILE HM PARK March 4,883.22 4,883.22 Tourist Tax 07 - MOBILE HM PARK April 4,723.25 4,723.25 Tourist Tax 07 - MOBILE HM PARK October 730.08 730.08 Tourist Tax 07 - MOBILE HM PARK November 1,107.28 1,107.28 Tourist Tax 07 - MOBILE HM PARK December 1,561.78 1,561.78 Tourist Tax 07 - MOBILE HM PARK April, December, February, January, March, November, October 19,666.52 19,666.52 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY January 436,070.59 436,070.59 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY February 1,429,687.75 1,429,687.75 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY March 785,515.47 785,515.47 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY April 624,552.50 624,552.50 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY October 34,184.06 34,184.06 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY November 76,921.34 76,921.34 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY December 147,544.75 147,544.75 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY April, December, February, January,3,534,476.46 3,534,476.46 Tourist Tax 5.A.1.b Packet Pg. 16 Attachment: Tourist BOCC - Rental Type Fiscal May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Rental Type Report (Detailed Distribution Data) - Run 05/07/2024 08:19AM 3 Tourist Rental Type Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date -March, November, October ---- 12 - RV PARK /CAMPGD January 23,593.15 23,593.15 Tourist Tax 12 - RV PARK /CAMPGD February 35,504.74 35,504.74 Tourist Tax 12 - RV PARK /CAMPGD March 35,193.91 35,193.91 Tourist Tax 12 - RV PARK /CAMPGD April 57,499.39 57,499.39 Tourist Tax 12 - RV PARK /CAMPGD October 4,450.64 4,450.64 Tourist Tax 12 - RV PARK /CAMPGD November 5,788.84 5,788.84 Tourist Tax 12 - RV PARK /CAMPGD December 13,689.79 13,689.79 Tourist Tax 12 - RV PARK /CAMPGD April, December, February, January, March, November, October 175,720.46 175,720.46 Tourist Tax 13 - SINGLE FAMILY January 1,035,070.61 1,035,070.61 Tourist Tax 13 - SINGLE FAMILY February 1,542,878.08 1,542,878.08 Tourist Tax 13 - SINGLE FAMILY March 1,459,541.25 1,459,541.25 Tourist Tax 13 - SINGLE FAMILY April 1,711,246.67 1,711,246.67 Tourist Tax 13 - SINGLE FAMILY October 693,784.96 693,784.96 Tourist Tax 13 - SINGLE FAMILY November 728,405.98 728,405.98 Tourist Tax 13 - SINGLE FAMILY December 843,082.59 843,082.59 Tourist Tax 13 - SINGLE FAMILY April, December, February, January, March, November, October 8,014,010.14 8,014,010.14 Tourist Tax 01 - APARTMENTS, 02 - CONDOMINIUM, 05 - HOTEL, 06 - INTERVAL OWNER, 07 - MOBILE HM PARK, 09 - PROPERTY MANAGEMENT COMPANY, 12 - RV PARK /CAMPGD, 13 - SINGLE FAMILY April, December, February, January, March, November, October 33,903,230.58 33,903,230.58 Tourist Tax Grand Total 5.A.1.b Packet Pg. 17 Attachment: Tourist BOCC - Rental Type Fiscal May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Rental Type Report (Detailed Distribution Data) - Run 05/07/2024 07:56AM 1 Tourist Rental Type Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date -- Any ---- Any of: January, ... ---- Tourist Tax ---- last month -- 01 - APARTMENTS April 97.94 97.94 Tourist Tax 4/4/2024 02 - CONDOMINIUM April 1,280,761.78 1,280,761.78 Tourist Tax 05 - HOTEL April 4,433,450.31 4,433,450.31 Tourist Tax 06 - INTERVAL OWNER April 26,602.70 26,602.70 Tourist Tax 07 - MOBILE HM PARK April 4,723.25 4,723.25 Tourist Tax 09 - PROPERTY MANAGEMENT COMPANY April 624,552.50 624,552.50 Tourist Tax 12 - RV PARK /CAMPGD April 57,499.39 57,499.39 Tourist Tax 13 - SINGLE FAMILY April 1,711,246.67 1,711,246.67 Tourist Tax 01 - APARTMENTS, 02 - CONDOMINIUM, 05 - HOTEL, 06 - INTERVAL OWNER, 07 - MOBILE HM PARK, 09 - PROPERTY MANAGEMENT COMPANY, 12 - RV PARK /CAMPGD, 13 - SINGLE FAMILY April 8,138,934.54 8,138,934.54 Tourist Tax Grand Total 5.A.1.c Packet Pg. 18 Attachment: Tourist BOCC - Rental Type May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Zone - TAX-53800 Report (Detailed Distribution Data) - Run 05/07/2024 08:27AM 1 Tourist Zone Allocation Date (Year)Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date -- Any ---- Any ---- Tourist Tax ---- 10/01/2023-04/30/202 4 -- CC - Collier County - Unincorporated 2023 October 1,282,955.70 1,282,955.70 Tourist Tax CC - Collier County - Unincorporated 2023 November 1,533,574.01 1,533,574.01 Tourist Tax CC - Collier County - Unincorporated 2023 December 1,941,850.06 1,941,850.06 Tourist Tax CC - Collier County - Unincorporated 2023 December, November, October 4,758,379.77 4,758,379.77 Tourist Tax CC - Collier County - Unincorporated 2024 January 2,576,691.35 2,576,691.35 Tourist Tax CC - Collier County - Unincorporated 2024 February 3,890,109.01 3,890,109.01 Tourist Tax CC - Collier County - Unincorporated 2024 March 3,801,195.94 3,801,195.94 Tourist Tax CC - Collier County - Unincorporated 2024 April 4,497,045.53 4,497,045.53 Tourist Tax CC - Collier County - Unincorporated 2024 April, February, January, March 14,765,041.83 14,765,041.83 Tourist Tax CC - Collier County - Unincorporated April, December, February, January, March, November, October 19,523,421.60 19,523,421.60 Tourist Tax EC - Everglades City 2023 October 7,650.91 7,650.91 Tourist Tax EC - Everglades City 2023 November 9,557.40 9,557.40 Tourist Tax EC - Everglades City 2023 December 12,574.19 12,574.19 Tourist Tax EC - Everglades City 2023 December, November, October 29,782.50 29,782.50 Tourist Tax EC - Everglades City 2024 January 16,827.32 16,827.32 Tourist Tax EC - Everglades City 2024 February 22,389.06 22,389.06 Tourist Tax EC - Everglades City 2024 March 29,515.20 29,515.20 Tourist Tax EC - Everglades City 2024 April 50,858.96 50,858.96 Tourist Tax EC - Everglades City 2024 April, February, January, March 119,590.54 119,590.54 Tourist Tax EC - Everglades City April, December, February, January, March, November, October 149,373.04 149,373.04 Tourist Tax 5.A.1.d Packet Pg. 19 Attachment: Tourist BOCC - Zone - Fiscal May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Zone - TAX-53800 Report (Detailed Distribution Data) - Run 05/07/2024 08:27AM 2 Tourist Zone Allocation Date (Year)Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date IM - Immokalee 2023 October 3,844.89 3,844.89 Tourist Tax IM - Immokalee 2023 November 4,155.17 4,155.17 Tourist Tax IM - Immokalee 2023 December 3,669.90 3,669.90 Tourist Tax IM - Immokalee 2023 December, November, October 11,669.96 11,669.96 Tourist Tax IM - Immokalee 2024 January 4,467.34 4,467.34 Tourist Tax IM - Immokalee 2024 February 4,933.91 4,933.91 Tourist Tax IM - Immokalee 2024 March 6,133.97 6,133.97 Tourist Tax IM - Immokalee 2024 April 6,436.12 6,436.12 Tourist Tax IM - Immokalee 2024 April, February, January, March 21,971.34 21,971.34 Tourist Tax IM - Immokalee April, December, February, January, March, November, October 33,641.30 33,641.30 Tourist Tax MI - Marco Island 2023 October 556,507.49 556,507.49 Tourist Tax MI - Marco Island 2023 November 673,584.70 673,584.70 Tourist Tax MI - Marco Island 2023 December 800,938.27 800,938.27 Tourist Tax MI - Marco Island 2023 December, November, October 2,031,030.46 2,031,030.46 Tourist Tax MI - Marco Island 2024 January 1,104,955.39 1,104,955.39 Tourist Tax MI - Marco Island 2024 February 1,305,073.83 1,305,073.83 Tourist Tax MI - Marco Island 2024 March 1,695,619.02 1,695,619.02 Tourist Tax MI - Marco Island 2024 April 2,183,067.06 2,183,067.06 Tourist Tax MI - Marco Island 2024 April, February, January, March 6,288,715.30 6,288,715.30 Tourist Tax MI - Marco Island April, December, February, January, March, November, October 8,319,745.76 8,319,745.76 Tourist Tax NA - Naples 2023 October 254,451.83 254,451.83 Tourist Tax 5.A.1.d Packet Pg. 20 Attachment: Tourist BOCC - Zone - Fiscal May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Zone - TAX-53800 Report (Detailed Distribution Data) - Run 05/07/2024 08:27AM 3 Tourist Zone Allocation Date (Year)Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date NA - Naples 2023 November 345,785.72 345,785.72 Tourist Tax NA - Naples 2023 December 515,329.16 515,329.16 Tourist Tax NA - Naples 2023 December, November, October 1,115,566.71 1,115,566.71 Tourist Tax NA - Naples 2024 January 708,264.09 708,264.09 Tourist Tax NA - Naples 2024 February 1,315,938.29 1,315,938.29 Tourist Tax NA - Naples 2024 March 1,335,752.92 1,335,752.92 Tourist Tax NA - Naples 2024 April 1,401,526.87 1,401,526.87 Tourist Tax NA - Naples 2024 April, February, January, March 4,761,482.17 4,761,482.17 Tourist Tax NA - Naples April, December, February, January, March, November, October 5,877,048.88 5,877,048.88 Tourist Tax CC - Collier County - Unincorporated, EC - Everglades City, IM - Immokalee, MI - Marco Island, NA - Naples Grand Total April, December, February, January, March, November, October 33,903,230.58 33,903,230.58 Tourist Tax 5.A.1.d Packet Pg. 21 Attachment: Tourist BOCC - Zone - Fiscal May 2024 (29012 : TDT Tax Collection Report) Collier County Tax Collector - Tourist BOCC - Zone - TAX-53800 Report (Detailed Distribution Data) - Run 05/07/2024 07:55AM 1 Tourist Zone Allocation Date (Year)Allocation Date (Month)Allocated Distributed Amt Distribution Category Allocation Date -- Any ---- Any ---- Tourist Tax ---- 04/01/2024-04/30/202 4 -- CC - Collier County - Unincorporated 2024 April 4,497,045.53 4,497,045.53 Tourist Tax EC - Everglades City 2024 April 50,858.96 50,858.96 Tourist Tax IM - Immokalee 2024 April 6,436.12 6,436.12 Tourist Tax MI - Marco Island 2024 April 2,183,067.06 2,183,067.06 Tourist Tax NA - Naples 2024 April 1,401,526.87 1,401,526.87 Tourist Tax CC - Collier County - Unincorporated, EC - Everglades City, IM - Immokalee, MI - Marco Island, NA - Naples 2024 April 8,138,934.54 8,138,934.54 Tourist Tax Grand Total 5.A.1.e Packet Pg. 22 Attachment: Tourist BOCC - Zone - TAX-May 2024 (29012 : TDT Tax Collection Report) Collier County Tourist Development Tax Revenue Fund Reporting Fund Adopted Budget Updated Annual Forecast Budgeted YTD YTD Actual Variance to Budgeted YTD Beach Park Facilities 1100 1,234,300 1,614,813 757,888 1,138,549 380,661 TDC Promotion 1101 12,221,500 16,605,741 7,504,280 11,116,864 3,612,584 Non-County Museums 1103 658,500 861,504 404,334 606,296 201,962 TDC Admin 1104 - - 0 - - Beach Renourishment 1105 13,438,900 17,581,879 8,251,792 12,393,966 4,142,175 Disaster Recovery 1106 - - 0 - - County Museums 1107 2,000,000 2,000,000 1,228,046 2,000,000 771,954 TDC Capital 1108 4,923,200 6,440,937 3,022,957 4,542,094 1,519,136 Gross Budget 34,476,400 45,104,874 21,169,297 31,797,770 10,628,472 Less 5% Rev Res (1,723,800)30.83% % Over/(Under) Bud 50.2% Net Budget 32,752,600 Collections Month Reported Actual Cum YTD % Budget Collected to Date % Variance FY23 Collections % Variance FY22 Collections % Variance FY21 Collections Nov 2,566,657 2,566,657 7.44% 9.03% 14.03% 116.41% Dec 3,274,362 5,841,019 16.94% 23.72% 12.56% 106.35% Jan 4,411,180 10,252,199 29.74% 18.85% -1.89% 53.59% Feb 6,538,419 16,790,618 48.70% 20.84% 9.49% 84.87% Mar 6,868,217 23,658,835 68.62% 7.92% 6.14% 66.31% Apr 8,138,935 31,797,770 92.23% 11.53% -2.59% 22.15% May - 31,797,770 92.23% n/a n/a n/a June - 31,797,770 92.23% n/a n/a n/a July - 31,797,770 92.23% n/a n/a n/a Aug - 31,797,770 92.23% n/a n/a n/a Sept - 31,797,770 92.23% n/a n/a n/a Oct - 31,797,770 92.23% n/a n/a n/a Total 31,797,770 31,797,770 YTD 14.44% 4.41% 59.19% 97.0% 97.0% 97.0%45,104,874 Forecast Budget Comparison 5 Yr History-Cum 5 Yr History- Monthly Budgeted Collections Actual Collections Budget to Actual Variance Updated Forecast Nov 4.4% 4.4%1,517,975 2,566,657 1,048,682 2,566,657 Dec 10.0% 5.6%1,934,395 3,274,362 1,339,967 3,274,362 Jan 18.7% 8.7%3,001,834 4,411,180 1,409,346 4,411,180 Feb 30.8% 12.1%4,168,363 6,538,419 2,370,056 6,538,419 Mar 44.8% 14.0%4,823,183 6,868,217 2,045,034 6,868,217 Apr 61.4% 16.6%5,723,547 8,138,935 2,415,388 8,138,935 May 71.9% 10.5%3,606,621 - - 3,606,621 June 78.3% 6.5%2,229,096 - - 2,229,096 July 84.1% 5.8%1,983,274 - - 1,983,274 Aug 90.0% 6.0%2,053,876 - - 2,053,876 Sept 94.9% 4.9%1,685,186 - - 1,685,186 Oct 100.0% 5.1%1,749,050 - - 1,749,050 Total 100.0% 100.0%34,476,400 31,797,770 10,628,473 45,104,874 % over/(under) budget 50.2%30.83% FY 24 TDT Collections Report 30-Apr-2024 $- $1,000,000 $2,000,000 $3,000,000 $4,000,000 $5,000,000 $6,000,000 $7,000,000 $8,000,000 $9,000,000 NovDecJanFebMarAprMayJuneJulyAugSeptOctMonth Reported Tourist Development Tax Collection Curve Budgeted Collections Actual Collections M:\Revenue Report\TDC Revenue\TDC Update Report\2024\TDT Tax Collector Reports\06-TDC Updates April.xlsx 5.A.1.f Packet Pg. 23 Attachment: TDC Revenue April 2024 1 page (29012 : TDT Tax Collection Report) Collier County Tourist Development Tax Revenue Fund Reporting Fund Adopted Budget Updated Annual Forecast Budgeted YTD YTD Actual Variance to Budgeted YTD Beach Park Facilities 1100 1,234,300 1,614,813 757,888 1,138,549 380,661 TDC Promotion 1101 12,221,500 16,605,741 7,504,280 11,116,864 3,612,584 Non-County Museums 1103 658,500 861,504 404,334 606,296 201,962 TDC Admin 1104 - - 0 - - Beach Renourishment 1105 13,438,900 17,581,879 8,251,792 12,393,966 4,142,175 Disaster Recovery 1106 - - 0 - - County Museums 1107 2,000,000 2,000,000 1,228,046 2,000,000 771,954 TDC Capital 1108 4,923,200 6,440,937 3,022,957 4,542,094 1,519,136 Gross Budget 34,476,400 45,104,874 21,169,297 31,797,770 10,628,472 Less 5% Rev Res (1,723,800)30.83% % Over/(Under) Bud 50.2% Net Budget 32,752,600 Collections Month Reported Actual Cum YTD % Budget Collected to Date % Variance FY23 Collections % Variance FY22 Collections % Variance FY21 Collections Nov 2,566,657 2,566,657 7.44% 9.03% 14.03% 116.41% Dec 3,274,362 5,841,019 16.94% 23.72% 12.56% 106.35% Jan 4,411,180 10,252,199 29.74% 18.85% -1.89% 53.59% Feb 6,538,419 16,790,618 48.70% 20.84% 9.49% 84.87% Mar 6,868,217 23,658,835 68.62% 7.92% 6.14% 66.31% Apr 8,138,935 31,797,770 92.23% 11.53% -2.59% 22.15% May - 31,797,770 92.23% n/a n/a n/a June - 31,797,770 92.23% n/a n/a n/a July - 31,797,770 92.23% n/a n/a n/a Aug - 31,797,770 92.23% n/a n/a n/a Sept - 31,797,770 92.23% n/a n/a n/a Oct - 31,797,770 92.23% n/a n/a n/a Total 31,797,770 31,797,770 YTD 14.44% 4.41% 59.19% 97.0% 97.0% 97.0%45,104,874 Forecast FY 24 TDT Collections Report 30-Apr-2024 M:\Revenue Report\TDC Revenue\TDC Update Report\2024\TDT Tax Collector Reports\06-TDC Updates April.xlsx 5.A.1.g Packet Pg. 24 Attachment: TDC Revenue April 2024 2 page (29012 : TDT Tax Collection Report) Collier County Tourist Development Tax Revenue Budget Comparison 5 Yr History-Cum 5 Yr History- Monthly Budgeted Collections Actual Collections Budget to Actual Variance Updated Forecast Nov 4.4% 4.4%1,517,975 2,566,657 1,048,682 2,566,657 Dec 10.0% 5.6%1,934,395 3,274,362 1,339,967 3,274,362 Jan 18.7% 8.7%3,001,834 4,411,180 1,409,346 4,411,180 Feb 30.8% 12.1%4,168,363 6,538,419 2,370,056 6,538,419 Mar 44.8% 14.0%4,823,183 6,868,217 2,045,034 6,868,217 Apr 61.4% 16.6%5,723,547 8,138,935 2,415,388 8,138,935 May 71.9% 10.5%3,606,621 - - 3,606,621 June 78.3% 6.5%2,229,096 - - 2,229,096 July 84.1% 5.8%1,983,274 - - 1,983,274 Aug 90.0% 6.0%2,053,876 - - 2,053,876 Sept 94.9% 4.9%1,685,186 - - 1,685,186 Oct 100.0% 5.1%1,749,050 - - 1,749,050 Total 100.0% 100.0%34,476,400 31,797,770 10,628,473 45,104,874 % over/(under) budget 50.2%30.83% $- $1,000,000 $2,000,000 $3,000,000 $4,000,000 $5,000,000 $6,000,000 $7,000,000 $8,000,000 $9,000,000 NovDecJanFebMarAprMayJuneJulyAugSeptOctMonth Reported Tourist Development Tax Collection Curve Budgeted Collections Actual Collections M:\Revenue Report\TDC Revenue\TDC Update Report\2024\TDT Tax Collector Reports\06-TDC Updates April.xlsx 5.A.1.g Packet Pg. 25 Attachment: TDC Revenue April 2024 2 page (29012 : TDT Tax Collection Report) 06/18/2024 EXECUTIVE SUMMARY Recommendation to approve the total expenditure of funds for Request for Proposal (“RFP”) No. 23-8180, “Tourism Fulfillment Services,” to Paralegal Consultants, LLC d/b/a Prism Consulting for the total contractual amount of $162,000 (yearly amount of $54,000) plus reimbursable expenditures and make a finding that the related expenditure promotes tourism. _____________________________________________________________________________________ OBJECTIVE: To obtain warehouse and fulfillment services to store and send out promotional materials for the Tourism Division. CONSIDERATIONS: On May 21, 2024, the Tourist Development Council approved a recommendation of the award RFP No 23-8180 “Tourism Fulfillment Services” to Paralegal Consultants, LLC d/b/a Prism Consulting for $54,000 yearly amount plus reimbursable expenditures. Since the Agreement is for three years, the Tourism Division planned to bring the expenditure to the TDC annually, however to be consistent with Board approval, Staff recommends that the TDC confirm approval for the total three-year expenditure of $162,000 plus reimbursable expenditures. This updated Executive Summary includes the total fiscal impact over the three -year contract period and is to confirm approval by the Tourist Development Council at its June 18, 2024 meeting. The Tourism Division utilizes warehouse and fulfillment services to store and send out Visitor Guides. A total of 50,000 guides are produced each year. Guides are shipped in bulk throughout the United States and Canada and to various locations including Florida rest stops, AAA offices, and RSW Airport. Individuals can also request a guide through the website; those are mailed weekly from the fulfillment center. Historic expenditures under prior agreement 18-7281R for these services average $50,000 per fiscal year for the last three (3) full fiscal years with highest of $63,000 being in FY 2023. The pricing structure of the prior agreement to the new agreement has changed and cannot be compared. FISCAL IMPACT: The total funding of $162,000 plus reimbursable expenses is available in the Tourism budget. Funding in the amount of $18,000 for the remaining four (4) months of the Fiscal Year 2024 plus reimbursable expenditures for postage for the new Fulfillment Services and Warehouse contract is available in the FY 2024 Tourism Division budget within the Tourist Development Tax supported Tourism Promotion Fund (1101). Funding for FY 2025 and future years for the remainder of the agreement term will be included in the annual Tourism Division marketing budget request and is contingent to the Board’s approval. ADVISORY BOARD RECOMMENDATION: This item was approved by the Tourist Development Council at its meeting on May 21, 2024 by a unanimous vote of 9-0. The updated Executive Summary is being reviewed for the fiscal impact clarification at the June 18, 2024 TDC meeting. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this Executive Summary. RECOMMENDATION: To approve the total expenditure of funds for Request for Proposal (“RFP”) No. 23- 8180, “Tourism Fulfillment Services,” to Paralegal Consultants, LLC d/b/a Prism Consulting for the total contractual amount of $162,000 (yearly amount of $54,000) plus reimbursable expenditures and make a finding that the related expenditure promotes tourism. Prepared By: John Melleky, Art and Culture Manager, Tourism Division ATTACHMENT(S) 1. 23-8180Vendor Signed_Paralegal (PDF) 2. 23-8180 Solicitation pdf (PDF) 3. Proposal - Paralegal Consultants dba Prism Consulting (PDF) 6.A.1 Packet Pg. 26 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 6.A.1 Doc ID: 29099 Item Summary: Recommendation to approve the total expenditure of funds for Request for Proposal (“RFP”) No. 23-8180, “Tourism Fulfillment Services,” to Paralegal Consultants, LLC d/b/a Prism Consulting for the total contractual amount of $162,000 (yearly amount of $54,000) plus reimbursable expenditures and make a finding that the related expenditure promotes tourism. Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 06/07/2024 8:47 AM Submitted by: Title: – Tourism Name: Jay Tusa 06/07/2024 8:47 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 06/07/2024 8:47 AM Tourism John Melleky Tourism Review Completed 06/07/2024 8:50 AM Corporate Compliance and Continuous Improvement Megan Gaillard Additional Reviewer Completed 06/08/2024 1:30 AM Office of Management and Budget Christopher Johnson OMB Completed 06/10/2024 10:16 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 06/11/2024 3:44 PM Tourism Sandra Rios Tourism Review Completed 06/11/2024 5:46 PM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/12/2024 12:10 PM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:47 AM Tourism Jennifer Leslie Tourism Director Review Skipped 06/13/2024 8:55 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/13/2024 3:18 PM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/14/2024 10:40 AM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:33 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 6.A.1 Packet Pg. 27 6.A.1.APacket Pg. 28Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 29Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 30Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 31Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 32Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 33Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 34Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 35Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 36Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 37Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 38Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 39Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 40Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 41Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 42Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 43Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 44Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 45Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 46Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.APacket Pg. 47Attachment: 23-8180Vendor Signed_Paralegal (29099 : Tourism Warehouse and Fulfillment Services) COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL (RFP) FOR TOURISM FULFILLMENT SERVICES SOLICITATION NO.: 23-8180 LISA OIEN, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8935 Lisa.Oien@colliercountyfl.gov (Email) This solicitation document is prepared in a Microsoft Word format (Rev 8/7/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. 6.A.1.B Packet Pg. 48 Attachment: 23-8180 Solicitation pdf (29099 : Tourism Warehouse and Fulfillment Services) 2 SOLICITATION PUBLIC NOTICE REQUEST FOR PROPOSAL (RFP) NUMBER: 23-8180 PROJECT TITLE: TOURISM FULFILLMENT SERVICES LOCATION: PROCUREMENT SERVICES DIVISION, CONFERENCE ROOM A, 3295 TAMIAMI TRAIL EAST, BLDG C-2, NAPLES, FLORIDA 34112 DUE DATE: December 6, 2023, at 3:00 PM PLACE OF RFP OPENING: PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FL 34112 All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System: https://www.bidsync.com/bidsync-cas/ INTRODUCTION As requested by the Tourism Division (hereinafter, the “Division”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Request for Proposal (hereinafter, “RFP”) with the intent of obtaining proposals from interested and qualified vendors in accordance with the terms, conditions and specifications stated or attached. The vendor, at a minimum, must achieve the requirements of the Specifications or Scope of Work stated. Historically, the Tourism Division has spent approximately $60,000 for fulfillment mailing and storage services; however, this may not be indicative of future buying patterns. BACKGROUND The Naples, Marco Island, Everglades Convention & Visitors Bureau (CVB) is a part of Collier County Florida Government and is the marketing arm of the Collier County Tourist Development Council (TDC). The Collier County Tourism Division administers the work of both the TDC and the CVB. Over the years, the Tourism Division has evolved its approach to visitor engagement through the process of utilizing a Fulfillment Service to disseminate visitor information. The Fulfillment Service functions as the backbone of visitor information distribution. When requested the Fulfillment Service vendor distributes the Florida’s Paradise Coast official Visitor’s Guide, ensuring potential tourists receive the necessary materials to explore our destination. Domestically, the Tourism Division distributes approximately 36,500 visitor guides per year. Internationally, approximately 970 visitor guides are distributed per year to Canada. Beyond distributing visitor information, the Division also utilizes the Fulfillment Service to provide a storage solution for safekeeping of select invaluable tourism items and provide shipment of essential items for trade shows. To facilitate the Tourism Division’s storage needs effectively, a minimum of 8 pallets of storage space is required, with the possibility of additional storage space as needed to accommodate varying demand levels. The Tourism Division desires to contract with a company to provide Tourism Fulfillment Services. Tourism Fulfillment services include but are not limited to preparing, distributing and storing tourism literature, and specialty items, maintaining list of items mailed and distributed and provide shipment of essential items to trade shows as assigned by the Division or the CVB. TERM OF CONTRACT The contract term, if an award(s) is/are made is intended to be for three (3) years with two (2) one (1) year renewal options. Prices shall remain firm for the initial term of this contract. Surcharges will not be accepted in conjunction with this contract, and such charges should be incorporated into the pricing structure. The County Manager, or designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred eighty (180) days. The County Manager, or designee, shall give the Contractor written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. 6.A.1.B Packet Pg. 49 Attachment: 23-8180 Solicitation pdf (29099 : Tourism Warehouse and Fulfillment Services) 3 All goods are FOB destination and must be suitably packed and prepared to secure the lowest transportation rates and to comply with all carrier regulations. Risk of loss of any goods sold hereunder shall transfer to the COUNTY at the time and place of delivery; provided that risk of loss prior to actual receipt of the goods by the COUNTY nonetheless remain with VENDOR. DETAILED SCOPE OF WORK As part of the Tourism Fulfillment Services, the successful vendor must provide the following: 1. All necessary labor, materials, supplies, and equipment to store tourism promotional materials, retrieve and process requests for those materials and mail, ship or deliver. 2. Monthly invoices and any applicable backup reports outlining the services provided, including, but not limited to: a. Service description b. Quantity of each service c. Unit price of each service d. Extended price of each service e. Total Invoiced Amount 3. Provide Warehouse for the storage of tourism materials. Storage area shall have adequate security measures in place to guarantee the safekeeping of the Tourism Division’s visitor information and promotional materials from break-ins, floods, fire and any other natural or unnatural disasters. 4. Business service hours between the hours of 8:00 a.m. to 5:00 p.m., Monday through Friday, excluding County-observed holidays. 5. Tourism Fulfillment Services should be provided to interested individuals within 72 business hours from the initial contact. 6. Maintain mailing lists and be able to distribute special fulfillment projects assigned by the Division or the CVB staff. 7. Possess the necessary technology and communication capabilities to effectively collaborate with other vendors in the fulfillment process, including but not limited to destinations within the US and Canada. 8. Provide recommendations to the Tourism Division on ensuring the most efficient fulfillment means to optimize the distribution process. 9. Provide a separate managed mailing code for billing postage costs. REQUEST FOR PROPOSAL (RFP) PROCESS 1.1 The Proposers will submit a qualifications proposal which will be scored based on the criteria in Evaluation Criteria for Development of Shortlist, which will be the basis for short-listing firms. The Proposers will need to meet the minimum requirements outlined herein in order for their proposal to be evaluated and scored by the COUNTY. The COUNTY will then score and rank the firms and enter into negotiations with the top ranked firm to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after scoring and before the final ranking. With successful negotiations, a contract will be developed with the selected firm, based on the negotiated price and scope of services and submitted for approval by the Board of County Commissioners. 1.2 The COUNTY will use a Selection Committee in the Request for Proposal selection process. 1.3 The intent of the scoring of the proposal is for respondents to indicate their interest, relevant experience, financial capability, staffing and organizational structure. 1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank. 1.5 Based upon a review of these proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate in good faith an Agreement with the top ranked Proposer. 1.6 If, in the sole judgment of the COUNTY, a contract cannot be successfully negotiated with the top-ranked firm, negotiations with that firm will be formally terminated and negotiations shall begin with the firm ranked second. If a contract cannot be successfully negotiated with the firm ranked second, negotiations with that firm will be formally terminated and negotiations 6.A.1.B Packet Pg. 50 Attachment: 23-8180 Solicitation pdf (29099 : Tourism Warehouse and Fulfillment Services) 4 shall begin with the third ranked firm, and so on. The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY. RESPONSE FORMAT AND EVALUATION CRITERIA FOR DEVELOPMENT OF SHORTLIST: 1.7 For the development of a shortlist, this evaluation criterion will be utilized by the COUNTY’S Selection Committee to score each proposal. Proposers are encouraged to keep their submittals concise and to include a minimum of marketing materials. Proposals must address the following criteria: Evaluation Criteria Maximum Points 1. Cover Letter / Management Summary 5 Points 2. Certified Woman and/or Minority Business Enterprise 5 Points 3. Business Plan 20 Points 4. Cost of Services to the County 35 Points 5. Experience, Capacity and Specialized Expertise of the Firm 25 Points 6. Local Vendor Preference 10 Points TOTAL POSSIBLE POINTS 100 Points Tie Breaker: In the event of a tie at final ranking, award shall be made to the proposer with the lower volume of work previously awarded. Volume of work shall be calculated based upon total dollars paid to the proposer in the twenty-four (24) months prior to the RFP submittal deadline. Payment information will be retrieved from the County’s financial system of record. The tie breaking procedure is only applied in the final ranking step of the selection process and is invoked by the Procurement Services Division Director or designee. In the event a tie still exists, selection will be determined based on random selection by the Procurement Services Director before at least three (3) witnesses. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Each criterion and methodology for scoring is further described below. ***Proposals must be assembled, at minimum, in the order of the Evaluation Criteria listed or your proposal may be deemed non-responsive*** EVALUATION CRITERIA NO. 1: COVER LETTER/MANAGEMENT SUMMARY (5 Total Points Available) Provide a cover letter, signed by an authorized officer of the firm, indicating the underlying philosophy of the firm in providing the services stated herein. Include the name(s), telephone number(s) and email(s) of the authorized contact person(s) concerning proposal. Submission of a signed Proposal is Vendor's certification that the Vendor will accept any awards as a result of this RFP. EVALUATION CRITERIA NO. 2: CERTIFIED WOMAN AND/OR MINORITY BUSINESS ENTERPRISE (5 Total Points Available) Submit certification with the Florida Department of Management Service, Office of Supplier Diversity as a Certified Woman and/or Minority Business Enterprise. EVALUATION CRITERIA NO. 3: BUSINESS PLAN (20 Total Points Available) In this criteria, include but not limited to: • Detailed plan of approach (including major tasks and sub-tasks). • Include with the Business Plan or as an attachment, a copy of a report as an example of work product. This should be for one of the projects listed as a reference. • Storage Solutions – Description of storage systems, inventory management, and tracking systems to ensure efficient storage and retrieval. • Order Fulfillment Process – A step by step break down of how orders will be received, processed, and shipped. Information on order picking methods, quality control procedures, and packing options. • Technology and Software – Mention the use of any advanced technology, such as warehouse management software of automated picking systems. o The integration of your online platform with the Tourism Division’s website for seamless order processing. 6.A.1.B Packet Pg. 51 Attachment: 23-8180 Solicitation pdf (29099 : Tourism Warehouse and Fulfillment Services) 5 EVALUATION CRITERIA NO. 4: COST OF SERVICES TO THE COUNTY (35 Total Points Available) In this criteria, include but not limited to: • Provide the rate of each service provided at a clearly defined cost for Tourism Fulfillment Services or special projects • Provide proposed fees of principals and staff (including any sub-vendors if used) • Provide recommendation to the Tourism Division on ensuring the most efficient and cost-effective fulfillment means to optimize the distribution process. EVALUATION CRITERIA NO. 5: EXPERIENCE, CAPACITY AND SPECIALLIZED EXPERTISE OF THE FIRM (25 Total Points Available) In this criteria, include but not limited to: • Provide information that documents your firm’s and subcontractors’ qualifications to produce the required deliverable, including staffing plans, employee roles, abilities, number of years of experience in providing the required services, and successful experience in working with one another on previous projects. o Attach resumes of any sub-vendors and attach letters of intent from stated sub-vendors must be included in submission. o Attach brief resumes of all proposed project team members who will be involved in the management of the total package services, as well as the delivery of specific services. • Provide a brief narrative of the vendor’s understanding of the overall intent of this RFP as well as the methods to be used to provide the required services. Identify any issues or concerns of significance. o Provide evidence of customer service experience, storage and inventory operation, mail operation and reporting capabilities. The County requests that the vendor submits no fewer than three (3) and no more than ten (10) completed reference forms from clients during a period of the last 5 years whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the Proposer that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Proposers may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. EVALUATION CRITERIA NO. 6: LOCAL VENDOR PREFERENCE (10 Total Points Available) Local business is defined as the vendor having a current Business Tax Receipt issued by the Collier or Lee County Tax Collector prior to proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier or Lee County from which the vendor’s staff operates and performs business in an area zoned for the conduct of such business. VENDOR CHECKLIST ***Vendor should check off each of the following items as the necessary action is completed (please see, Vendor Check List)*** 6.A.1.B Packet Pg. 52 Attachment: 23-8180 Solicitation pdf (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 53 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 2080 24th Avenue NE Naples, FL 34120 (239) 986-4237 (p) valerie@prismconsultingfl.com Criteria 2 – Certified Woman and/or Minority Business Enterprise Please see attached certifications from: (1)State of Florida, Office of Supplier Diversity (Woman-Owned Business) (2)State of Florida, Department of Transportation (DBE certification) 6.A.1.C Packet Pg. 54 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) Florida Unified Certification Program Disadvantaged Business Enterprise (DBE) Certificate of Eligibility PARALEGAL CONSULTANTS LLC MEETS THE REQUIREMENTS OF 49 CFR, PART 26 APPROVED NAICS CODES: 541199, 541611, 561110, 561920 Samuel Febres (Sammy) DBE & Small Business Development Manager Florida Department of Transportation 6.A.1.CPacket Pg. 55Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) PLEASE NOTE: THOUGH DBE CERTIFICATION DOES NOT EXPIRE, TO KEEP DBE STATUS, YOU NEED TO FILE A NO CHANGE DECLARATION AND COMPLETE BUSINESS TAX RETURN FORMS YEARLY; ON THE ANNIVERSARY OF YOUR CERTIFICATION. ANNIVERSARY DATE – Annually on 06/18 The Florida Department of Transportation (Department) has certified, PARALEGAL CONSULTANTS LLC under the Florida’s Unified Certification Program (UCP) as a Disadvantaged Business Enterprise (DBE), in accordance with Title 49 Part 26, Code of Federal Regulations (CFR). DBE Certification does not expire. It is contingent upon the firm maintaining eligibility annually through this office. We will notify Owners of their responsibilities in advance of the anniversary date. We have listed the firm in the Florida's DBE Certification Directory, found at the following link: https://fdotxwp02.dot.state.fl.us/EqualOpportunityOfficeBusinessDirectory Prime contractors and consultants must verify the firm's DBE certification status, and identify eligible work area(s) through the Directory. The Department makes available DBE Support Service Providers, offering managerial and technical assistance at no cost. Contact us at (850) 414-4747 or via email DBECert.Help@dot.state.fl.us with your questions or concerns. Thank you. Samuel Febres (Sammy) DBE & Small Business Development Manager Equal Opportunity Office 6.A.1.CPacket Pg. 56Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 57 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 2080 24th Avenue NE Naples, FL 34120 (239) 986-4237 (p) valerie@prismconsultingfl.com Criteria 3 – Business Plan • Include with the Business Plan or as an attachment, a copy of a report as an example of work product. This should be for one of the projects listed as a reference. See attached example of ordering page from website that will provide real-time inventory levels as well as ordering history. Monthly reports are also available upon request to track ordering requests and shipments. (Since the entire inventory of products to be offered is not available in the bid documents, this example is provided as a singular choice). • Storage Solutions – Description of storage systems, inventory management, and tracking systems to ensure efficient storage and retrieval. Storage repository will be provided in a 24-hour gated, secured location. Inventory management will be provided via website using advanced ordering platform that will provide inventory levels in real-time to assist with reordering decisions. Bureau of Tourism staff will also have the ability to email/text/call/online chat with live contact person to process urgent requests. • Order Fulfillment Process – A step by step break down of how orders will be received, processed, and shipped. Information on order picking methods, quality control procedures, and packing options. Orders can be submitted online via dedicated website as well as online chat/email/text/telephone with live contact person. Order processing will be dependent upon specific items requested (e.g., visitor guides, promotional materials, etc.) and method of delivery selected by Bureau of Tourism staff. By way of example, if a shipment of visitor guides is submitted, the requested number of boxes will be processed, labeled, and shipped via UPS or FedEx same day with tracking information supplied to requesting staff member. • Technology and Software – Mention the use of any advanced technology, such as warehouse management software of automated picking systems. The integration of your online platform with the Tourism Division’s website for seamless order processing. 6.A.1.C Packet Pg. 58 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) Criteria 3 – Business Plan Re: Tourism Fulfillment Services Solicitation No. 23-8180 Page 2 Prism Consulting will provide exclusive website access to the Bureau of Tourism for purposes of order processing. Two examples of the backend system in place for receiving orders is attached to this business plan. The actual website launch will be provided once all inventory items are entered into the online system. Bureau of Tourism employees will have the ability to interact with Prism Consulting in real time via online chat option as well as contact forms via email, SMS text, and via telephone. Prism Consulting will provide live, real-time contact assistance in their office (not contracted or offshore). Inventory reports can be provided upon request and, if needed, Prism Consulting can periodically send reorder reminders to ensure that inventory levels remain consistent with the Bureau of Tourism’s objectives. Prism Consulting provided drop ship services under its prior contract with the Bureau of Tourism (contract ended in July 2023). Under the prior contract, Prism Consulting was required to work with the third-party fulfillment center located in Ft. Lauderdale. At times, there were delays in having items shipped due to the fulfillment center’s other customer obligations. Prism Consulting will provide dedicated fulfillment staff to process all orders submitted by Bureau of Tourism. This dedicated staff member will be assigned to handle all Bureau of Tourism orders exclusively and will also be available for local delivery, if needed. 6.A.1.C Packet Pg. 59 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 12/17/23, 11:29 AM Shop – Strategic Solutions, LLC https://www.strategicsolutionsfl.com/shop/1/2 Strategic Solutions, LLC Home / Shop Shop Showing the single result Default sorting 2022 English Visitor Guide C2019-52120 Read more Cart My account Shop 6.A.1.C Packet Pg. 60 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 12/17/23, 12:26 PM Stock Central ‹ Strategic Solutions, LLC — WordPress https://www.strategicsolutionsfl.com/wp-admin/admin.php?page=atum-stock-central 1/1 Export DataScreen OptionsHelpStock Central SHOW UNCONTROLLED A LL (1)IN S TOCK (0)OUT OF STOCK (0)BACKORDER (0)RESTOC Bulk actions...All categori…All product typ…Extra filters... Product Details Product Name  2022 English Visitor... TOTALS Product Name  Bulk actions... ATUM HELP US TO IMPROVE! 🙏If you like ATUM please leave us a ★★★★★ rating. Huge thanks in advance! 1 item Search...Search In 1 item Dashboard Jetpack Posts Media Pages Comments Feedback WooCommerce Products Smart Manager Analytics ATUM Inventory Marketing Appearance Plugins Users Tools Settings Tidio Chat Collapse menu Dashboard Stock Central Purchase Orders Inbound Stock Suppliers Inventory Logs Settings Add-ons 6.A.1.C Packet Pg. 61 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 2080 24th Avenue NE Naples, FL 34120 (239) 986-4237 (p) valerie@prismconsultingfl.com Criteria 4 – Cost of Services to the County SERVICES TO BE PROVIDED COST Tourism Fulfillment services including, but are not limited to: • preparing, distributing and storing tourism literature, and specialty items; • maintaining list of items mailed and distributed; • provide shipment of essential items to trade shows as assigned by the Division or the CVB; • other needs as they arise in the course of the contract $54,000.00/year Cost of principals and staff (including subcontractors, if used) Included Local delivery services (designated counties) Included Prism Consulting has an existing contract with UPS, FedEx, and USPS for bulk shipping. For each shipment requested, Prism Consulting will pre-screen the specifications with each shipping carrier to obtain the most cost-effective solution for the Bureau of Tourism. Prism Consulting will utilize shipping materials that will allow for shipment consolidations (i.e., shrink wrapping, pallet shipping, etc.) that will also provide the greatest cost value for delivery. In the event of local delivery requests in the Southwest Florida region, items will be transported to the location by Prism Consulting. Specifically, local delivery will be provided to the following locations: • Lee County • Collier County • Hendry County • Charlotte County • Glades County • Palm Beach County • Broward County • Miami-Dade County • Monroe County 6.A.1.C Packet Pg. 62 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 2080 24th Avenue NE Naples, FL 34120 (239) 986-4237 (p) valerie@prismconsultingfl.com Criteria 5 – Experience, Capacity and Specialized Experience of the Firm • Provide information that documents your firm’s and subcontractors’ qualifications to produce the required deliverable, including staffing plans, employee roles, abilities, number of years of experience in providing the required services, and successful experience in working with one another on previous projects. o Attach resumes of any sub-vendors and attach letters of intent from stated sub-vendors must be included in submission. As mentioned in other criteria responses submitted herein, Prism Consulting will provide dedicated staff to fulfill all requests from the Bureau of Tourism related to this contract. Specifically, the following persons will be assigned to assist with all orders: Valerie Nowottnick – Primary Contact/Contract Manager John Nowottnick, Jr. – Warehouse Contact/Inventory Manager Tony Rhoden – Fulfillment/Orders Processing Each team member has been working with Prism Consulting for at least five (5) years and is familiar with the scope and mission of the company. Prism Consulting has been successfully working with Collier County for over three (3) years in different contracts. We are confident that the Bureau of Tourism will attest as to our past performance on the “Visitor Information Center Liaison Services” contract that we were awarded in 2020. • Provide a brief narrative of the vendor’s understanding of the overall intent of this RFP as well as the methods to be used to provide the required services. Identify any issues or concerns of significance. Provide evidence of customer service experience, storage and inventory operation, mail operation and reporting capabilities. Our understanding of the overall intent of this RFP is to ascertain sufficient information to make an educated decision in selecting the fulfillment contractor that provides the most cost-efficient services to the Bureau of Tourism. The primary objective of this RFP is to determine the most qualified firm while also ensuring that the selected contractor is capable of performing the required services. 6.A.1.C Packet Pg. 63 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) Criteria 5 – Experience, Capacity and Specialized Experience of the Firm Re: Tourism Fulfillment Services Solicitation No. 23-8180 Page 2 To that end, Prism Consulting is offering to provide the following services in compliance with the RFP requirements: • Secured storage of promotional materials; • Online ordering capabilities for all promotional materials; • Dedicated staff to process fulfillment requests; • Local delivery to locations, as needed; • Additional services as requested during the contract term with the scope and capabilities of Prism Consulting. • Provide information on the projects completed by the Proposer that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Proposers may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. Prism Consulting acknowledges that Collier County is requesting a minimum of three (3) references for past performance on projects of similar scope and nature. Prism Consulting cannot provide that information as this project is the first bid on which it has submitted a proposal for this scope of work. Nevertheless, Prism Consulting adequately performed on the “Visitor Information Center Liaison Services” contract that was awarded in 2020. Under that contract, Prism Consulting was responsible for traveling to various visitor center locations within Collier County for purposes of delivering, stocking, and maintaining sufficient levels of the visitor guides. At the beginning of that contract, Prism Consulting met with then-Executive Director, Jack Wert, along with representatives from most of the actual centers designated in the contract documents. As the contract progressed, Valerie Nowottnick (primary contact), was successful in procuring additional locations to exhibit the visitor guides including the Big Cypress Visitor Center and Marco Island Executive Airport. Prism Consulting is more than capable of providing the services requested in this RFP as both a local vendor and a DBE/Woman-Owned minority contractor. A direct benefit to the Bureau of Tourism is our familiarity with the Bureau of Tourism staff, its products, and procedures pertaining to shipping, delivery, and fulfillment. 6.A.1.C Packet Pg. 64 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 2080 24th Avenue NE Naples, FL 34120 (239) 986-4237 (p) valerie@prismconsultingfl.com Criteria 6 – Local Vendor Preference Local business is defined as the vendor having a current Business Tax Receipt issued by the Collier or Lee County Tax Collector prior to proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier or Lee County from which the vendor’s staff operates and performs business in an area zoned for the conduct of such business. Prism Consulting qualifies for the Local Vendor Preference based on its location in Collier County. See Vendor Form 4, “Local Preference Vendor” affidavit. 6.A.1.C Packet Pg. 65 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 66 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 67 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 68 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 69 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 70 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 11/26/23, 8:58 AM Detail by Entity Name https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=Initial&searchNameOrder=PARALE…1/2 Document Number FEI/EIN Number Date Filed State Status Last Event Event Date Filed Event Effective Date Department of State / Division of Corporations / Search Records / Search by Entity Name / Detail by Entity Name Florida Limited Liability Company PARALEGAL CONSULTANTS, LLC Filing Information L17000129861 47-3249967 06/14/2017 FL ACTIVE LC STMNT OF RA/RO CHG 08/08/2022 NONE Principal Address 2080 24th Ave NE NAPLES, FL 34120 Changed: 03/10/2023 Mailing Address 2080 24th Ave NE NAPLES, FL 34120 Changed: 03/10/2023 Registered Agent Name & Address NOWOTTNICK, VALERIE M 2080 24th Ave NE NAPLES, FL 34120 Address Changed: 03/10/2023 Authorized Person(s) Detail Name & Address Title MGR NOWOTTNICK, VALERIE M 2080 24TH AVENUE NE NAPLES, FL 34120 D C Florida Department of State 6.A.1.C Packet Pg. 71 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 11/26/23, 8:58 AM Detail by Entity Name https://search.sunbiz.org/Inquiry/CorporationSearch/SearchResultDetail?inquirytype=EntityName&directionType=Initial&searchNameOrder=PARALE…2/2 Annual Reports Report Year Filed Date 2021 01/04/2021 2022 02/21/2022 2023 03/10/2023 Document Images 03/10/2023 -- ANNUAL REPORT View image in PDF format 08/08/2022 -- CORLCRACHG View image in PDF format 02/21/2022 -- ANNUAL REPORT View image in PDF format 01/04/2021 -- ANNUAL REPORT View image in PDF format 01/15/2020 -- ANNUAL REPORT View image in PDF format 01/20/2019 -- ANNUAL REPORT View image in PDF format 03/25/2018 -- ANNUAL REPORT View image in PDF format 06/14/2017 -- Florida Limited Liability View image in PDF format Florida Department of State, Division of Corporations 6.A.1.C Packet Pg. 72 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 73 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) Company ID Number: Approved by: Employer Name (Please Type or Print) Title Signature Date Department of Homeland Security – Verification Division Name (Please Type or Print) Title Signature Date Page 13 of 17 E-Verify MOU for Employers | Revision Date 06/01/13 USCIS Verification Division 10/26/2020 Valerie M Nowottnick Electronically Signed Paralegal Consultants, LLC 10/26/2020 Electronically Signed 1601637 6.A.1.C Packet Pg. 74 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) My Company Account My Company Prole Company Information Edit Company Information Employer Category Company Name Paralegal Consultants, LLC Doing Business As (DBA) Name Prism Consulting Company ID 1601637 Enrollment Date Oct 26, 2020 Employer Identification Number (EIN) 473249967 Unique Entity Identifier (UEI) --- DUNS Number 068233904 Total Number of Employees 1 to 4 NAICS Code 561 Sector Administrative and Support and Waste Management and Remediation Services Subsector Administrative and Support Services An official website of the United States government Here’s how you know Menu 6.A.1.C Packet Pg. 75 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) U.S. Department of Homeland Security U.S. Citizenship and Immigration Services Accessibility Plug-ins Site Map Employer Category None of these categories apply Edit Employer Category Company Access and MOU Company Addresses Edit Company Addresses Physical Address 2080 24th Avenue NE Naples, FL 34120 Mailing Address Same as Physical Address Hiring Sites Edit Hiring Sites Number of Sites 1 My Company is Configured to: Verify Its Own Employees Memorandum of Understanding View Current MOU 6.A.1.C Packet Pg. 76 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 77 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 78 Attachment: Proposal - 6.A.1.C Packet Pg. 79 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 2080 24th Avenue NE Naples, FL 34120 (240) 223-7293 (p) valerie@prismconsultingfl.com To : Collier County, Procurement Services Division From : Valerie M. Nowottnick, Owner Date : December 17, 2023 RE : RFP No. 23-8180 (Tourism Fulfillment Services) VENDOR CHECKLIST (1) General Bid Instructions – acknowledged and accepted via bid submission; (2) Collier County PO Terms and Conditions - acknowledged and accepted; (3) Form 1: Vendor Declaration Statement – attached; (4) Form 2: Conflict of Interest Certification – attached; (5) Proof of Status from Division of Corporations/FL Dept. of State – attached; (6) E-Verify enrollment verification (see #8 – E-Verify MOU/Company Profile) (7) Form 3: Immigration Affidavit Certification – attached; (8) E-Verify Company Profile (from E-Verify website) – attached; (9) Form 4: Certification for Claiming Status as a Local Business (w/business receipt) (10) Form 5: Reference Questionnaire – not attached/not applicable to Vendor (11) Form 6: Grant Provisions and Assurances – not attached/not applicable to Bid (12) W-9 Form – attached; (13) Insurance Requirements – acknowledged and accepted via bid submission; (14) Bid Schedule – not applicable to Bid; (15) Copies of all requested licenses and/or certifications – (see #9 – Form 4); (16) All addenda signed and attached – if not already mentioned; (17) County’s IT Technical Architecture Requirements – not applicable to Bid; (18) Any and all supplemental requirements and terms – acknowledged and accepted; 6.A.1.C Packet Pg. 80 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 81 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 6.A.1.C Packet Pg. 82 Attachment: Proposal - Paralegal Consultants dba Prism Consulting (29099 : Tourism Warehouse and Fulfillment Services) 06/18/2024 EXECUTIVE SUMMARY Recommendation to approve a Work Order for CSA Ocean Sciences, Inc., to continue the required post-construction hardbottom monitoring for the Collier County Beach Nourishment Project in summer 2024 for time and materials not to exceed $368,494.04 Tourist Development Tax funds under Professional Services Agreement No. 22-8015 and make a finding that this item promotes tourism (Fund 1105, Project No. 90033). OBJECTIVE: To continue to conduct post-construction hardbottom monitoring of Collier County’s coast as required by regulatory permits and accept a proposal dated March 25, 2024, to perform biological monitoring in 2024. CONSIDERATIONS: The Florida Department of Environmental Protection and the United States Army Corps of Engineers require nearshore hardbottom monitoring to be performed on a yearly basis to assure that beach renourishment sand has not migrated onto the nearshore coral outcropping off the coast of Collier County. This work is required to be performed during the spring and summer of each year when underwater visibility in the Gulf of Mexico is greatest. Field work must be completed, according to permit, by September 30, 2024. Pending the results of annual inlet monitoring, should dredging be required in areas known to have seagrass habitat, CSA may also be required to perform sub aquatic vegetation surveys during the summer growing season. On February 27, 2024, the Board of County Commissioners (BCC) approved Agreement 22-8015 (Item 16.B.5). A work order will be released against the master contract identifying specific scope of work, schedule, and pricing for the summer 2024 nearshore hardbottom monitoring. The Work Order for 2024 is for a not to exceed time and material amount of $368,494.04. Although this Work Order includes an 14.4% rate increase from the prior contract, the overall fee for 2024 is about $10,000 less than 2023, primarily because side-scan sonar is not needed for 2024 or the next several years of monitoring. Subaquatic vegetation (SAV) surveys for Wiggins and Doctors Passes have been included on an as-needed basis but will likely not be necessary since inlet dredging is not anticipated for 2024. This item is consistent with the Quality of Place Objectives of the County’s Strategic Plan. GROWTH MANAGEMENT IMPACT: This item is consistent with the Conservation and Coastal Management Element of the Growth Management Plan. ADVISORY COMMITTEE RECOMMENDATIONS: This item was approved by the Coastal Advisory Committee (CAC) on May 9, 2024 (6-0), and will be presented to the Tourist Development Council (TDC) on June 18, 2024. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG FISCAL IMPACT: Funding for this work in the amount of $368,494.04 is available in the Tourist Development Tax Beach Renourishment Fund (1105) project 90033. FDEP cost-share funding will be requested if eligible at a future date to reimburse Collier County for a portion of the completed work. RECOMMENDATION: To approve the Work Order for CSA Ocean Sciences, Inc. to continue the required post-construction hardbottom monitoring for the Collier County Beach Nourishment Project in summer 2024 for time and materials not to exceed $368,494.04 in Tourist Development Tax funds, under Professional Services Agreement No. 22-8015, authorize the Chairman to execute the Work Order, and make a finding that this item promotes tourism. 7.A.1 Packet Pg. 83 06/18/2024 Prepared By: Andrew Miller, P.E., Coastal Zone Management, Capital Project Planning, Impact Fees, and Program Management Division ATTACHMENT(S) 1. CSA Ocean Sciences Inc work order (PDF) 7.A.1 Packet Pg. 84 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.A.1 Doc ID: 29049 Item Summary: Recommendation to approve a Work Order for CSA Ocean Sciences, Inc., to continue the required post-construction hardbottom monitoring for the Collier County Beach Nourishment Project in summer 2024 for time and materials not to exceed $368,494.04 Tourist Development Tax funds under Contract No. 22- 8015, and make a finding that this item promotes tourism (Fund 195, Project No. 90033). Meeting Date: 06/18/2024 Prepared by: Title: – Capital Project Planning, Impact Fees, and Program Management Name: Maria Becerra 05/30/2024 12:39 PM Submitted by: Title: Division Director - Capital Proj Plan, Impact Fees – Capital Project Planning, Impact Fees, and Program Management Name: Beth Johnssen 05/30/2024 12:39 PM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 06/03/2024 1:54 PM Capital Project Planning, Impact Fees, and Program Management Andrew Miller TMSD Reviewer Completed 06/12/2024 6:58 AM Office of Management and Budget Christopher Johnson OMB Completed 06/12/2024 8:07 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 06/12/2024 8:11 AM Tourism John Melleky Tourism Review Completed 06/12/2024 9:27 AM Tourism Sandra Rios Tourism Review Completed 06/12/2024 11:34 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/12/2024 11:58 AM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:46 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/14/2024 8:54 AM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/14/2024 11:03 AM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:32 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 7.A.1 Packet Pg. 85 7.A.1.aPacket Pg. 86Attachment: CSA Ocean Sciences Inc work order (29049 : Recommendation to approve a Work Order for CSA Ocean Sciences, Inc. to continue 7.A.1.aPacket Pg. 87Attachment: CSA Ocean Sciences Inc work order (29049 : Recommendation to approve a Work Order for CSA Ocean Sciences, Inc. to continue 7.A.1.aPacket Pg. 88Attachment: CSA Ocean Sciences Inc work order (29049 : Recommendation to approve a Work Order for CSA Ocean Sciences, Inc. to continue 7.A.1.aPacket Pg. 89Attachment: CSA Ocean Sciences Inc work order (29049 : Recommendation to approve a Work Order for CSA Ocean Sciences, Inc. to continue 7.A.1.aPacket 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Recommendation to approve a Work Order for CSA Ocean Sciences, Inc. to continue 06/18/2024 EXECUTIVE SUMMARY Recommendation to approve a Collier County Tourist Development Council (TDC) Category “A” Grant Application for Beach Park Facilities for the City of Marco Island for Fiscal Year 2025-2026 in the total amount of $147,500 within TDC Beach Park Facilities Fund (1100), to authorize necessary Budget Amendments, and to make the finding that the expenditure promotes tourism. OBJECTIVE: To approve TDC grant funding for Marco Island Beach Access Improvements. CONSIDERATIONS: The City of Marco Island owns and maintains two public beach access corridors located at S. Collier Blvd and Maple Ave. (435 feet long) with 0 public parking spaces, and at S. Collier Blvd and Winterberry Drive (530 feet long) with 21 public parking spaces located 670 feet away. The proposed project would improve the functionality of these corridors to accommodate the growing use, provide opportunities to educate beachgoers about the unique ecology of the southwest Florida shoreline and wildlife, and improve the overall appearance of the access corridors. The project will include bicycle parking, improved landscaping with native plants, lighting for safety that meets sea turtle lighting requirements, and educational signs. A Tourist Development Tax Funding Agreement between the County and the City of Marco Island will be necessary to allow the County to reimburse the City of Marco for eligible project expenditures. PROJECT: Marco Island Public Beach Access Improvements Projected cost Boundary and topographic survey $15,000 Paver repairs $30,000 Shower drainage (one) $5,000 Signage $10,000 Bike racks $10,000 Bollard lights $70,000 Conduits $14,000 Landscape elements $40,000 Sleeves and irrigation $30,000 Electrical engineering $25,000 Landscape architecture $20,000 Total $269,000 PROJECT AMOUNT REQUESTED TDC funding $147,500 Marco Island contribution $121,500 Total $269,000 FISCAL IMPACT: Funding for this project, in the amount of $147,500, is available in TDC Beach Park Facilities Fund (1100) reserves. A budget amendment will be required to appropriate funding from reserves into a project for remittance. GROWTH MANAGEMENT IMPACT: There is no Growth Management impact. ADVISORY COMMITTEE RECOMMENDATIONS: This item will be presented to the Tourist Development Council (TDC) on June 18, 2024. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for 7.B.1 Packet Pg. 129 06/18/2024 approval. - CMG RECOMMENDATION: Recommendation to approve a Collier County Tourist Development Council (TDC) Category “A” Grant Application for Beach Park Facilities for the City of Marco Island for Fiscal Year 2024 -2025 in the total amount of $147,500 within TDC Beach Park Facilities Fund (1100), to authorize necessary Budget Amendments, and to make the finding that the expenditure promotes tourism. Prepared By: Sandra Rios, PR & Communications Manager - Tourism Division ATTACHMENT(S) 1. City of Marco TDC Grant Agreement beach park facilities (PDF) 2. Plan Elements Beach Access Project (PDF) 7.B.1 Packet Pg. 130 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.B.1 Doc ID: 29065 Item Summary: Recommendation to approve a Collier County Tourist Development Council (TDC) Category “A” Grant Application for Beach Park Facilities for the City of Marco Island for Fiscal Year 2025-2026 in the total amount of $147,500 within TDC Beach Park Facilities Fund (1100), to authorize necessary Budget Amendments, and to make the finding that the expenditure promotes tourism. Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 06/04/2024 10:40 AM Submitted by: Title: – Tourism Name: Jay Tusa 06/04/2024 10:40 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 06/04/2024 10:40 AM Tourism Sandra Rios Tourism Review Completed 06/05/2024 2:44 PM Tourism John Melleky Tourism Review Completed 06/07/2024 8:49 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/10/2024 10:53 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 06/12/2024 8:25 AM Office of Management and Budget Christopher Johnson OMB Completed 06/12/2024 10:21 AM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:45 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/13/2024 3:11 PM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/13/2024 4:43 PM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:31 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 7.B.1 Packet Pg. 131 7.B.1.aPacket Pg. 132Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 133Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 134Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 135Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 136Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 137Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 138Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 139Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 140Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 141Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 142Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 143Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 144Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.aPacket Pg. 145Attachment: City of Marco TDC Grant Agreement beach park facilities (29065 : Beach Park Facilities for City of Marco Island) Macro Island Public Beach Access Improvements 2024 Introduction and overview: The Beautification Advisory Committee has been tasked with addressing aesthetics, functionality, and educational features of the two City public beach access points. The City Council has requested a plan to address the overall appearance of the entrances, the function of the entrances to accommodate their growing use, and the opportunity to educate beachgoers about the unique ecology of the southwest Florida shoreline and the wildlife that lives here. General description of the sites: Maple Avenue access corridor This access point is located between Madeira Condominium and Royal Seafarer Condominium at the intersection of South Collier Blvd. and Maple Avenue. A paver walkway that is approximately 435 feet in length and 6 feet wide runs from the sidewalk to the boardwalk (205 feet) approach to the beach. The paver walkway is bordered on the north side by a fence lined with shrubs and on the south side by a fence, wall, and parking structure with windows. It sees moderate traffic with most users arriving at the walkway on foot or by bicycle. Winterberry Drive access corridor This access point is located between Marriott’s Crystal Shores Vacation Club and the Hilton Marco Island Beach Resort and Spa at the intersection of South Collier Blvd. and Winterberry Drive. A paver walkway extends approximately 530 feet in length and 8 feet wide. The boardwalk to the beach extends another 244 feet. The walkway is bordered on the north side by a fence with various planting types in an undulating border and on the south side by a concrete wall and fence that has similar border plantings. It sees substantial traffic as at least 21 public parking spaces are available near this walkway. More complete detail of the existing paths is included as Appendix A and Appendix B. Appendix C shows examples of element improvements. 7.B.1.b Packet Pg. 146 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Elements to be included in the project plans: Benches: There are several existing benches on each walkway. It is not expected that those will be moved or replaced. Trash and recycling receptacles: The trash and recycling receptacles have been replaced recently and it is expected that these will not be moved or replaced. It is possible that an additional receptacle (possibly a solar compacting receptacle) with an art wrap would be included in the plan. Beach access signs: Updated beach access signs should be included in the plan. Placement and style should be considered. Content will be provided by the City’s environmental planner and Public Works. Bike racks: The existing bike racks are often full. Sculptural bike racks with additional capacity should be included in the plans. Placement appropriate for adequate capacity as well as free movement around the racks should be considered. Path lighting: The existing path lighting on the Winterberry drive access is broken. There is no path lighting on the Maple Avenue access path. Lighting on structures adjacent to each path (see Appendix A) provides some illumination but not enough for safety. Landscaping/Plants: The vegetation along the Winterberry Drive access path requires replacement and updating. The Maple Avenue access path has standard vegetation along the length of the path. The plans should include appropriate plants as recommended by Naples Botanical Garden and/or IFAS Master Gardener. Education/Coastal highlights signs: Each access point includes an educational sign about sea turtle nesting. In addition, the Winterberry Drive access path includes an educational sign about shore birds and the Maple Ave access path has a sign about shells. The plans should consider additional signs along the length of the path that would provide information highlighting shore ecology and engage beach visitors about wildlife protection. Art/Murals: Inclusion of murals with the subject of shoreline ecology are being considered for placement along existing walls. Many cities use art and mural to attract visitors, educate visitors, and entertain youth. 7.B.1.b Packet Pg. 147 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Appendix A – Existing Winterberry Drive Corridor Elements Winterberry Drive access path The paver pathway is 530 ft long and 8 feet wide and ribbons through the access corridor. The width of the corridor from the fence on the north side of the path to the wall on the south side of the path is 18 feet with plantings alternating on either side along the path. Photo 1: Entrance – street view 7.B.1.b Packet Pg. 148 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Path entry: The path entry has a bench, 3 trash and 1 recycling receptacle, and 1 bicycle rack. 7.B.1.b Packet Pg. 149 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Transition from paver path to boardwalk: The transition space had a bench, a life jacket station, a shower fixture, and trash receptacles. Poor shower station drainage results in sand piles and slippery algae growth. 7.B.1.b Packet Pg. 150 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Benches: There are three benches on the path: at the entrance, at the transition to the boardwalk, and midway along the path. All three benches are sturdy and in good condition. The benches will remain in current locations and be power washed when needed. Photo: bench midway along the path 7.B.1.b Packet Pg. 151 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Beach access signs: Existing Beach Access signs. 7.B.1.b Packet Pg. 152 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Bicycle Rack: The existing bicycle rack provides space for approximately 9 bicycles. Path lighting: Existing Path lighting consists of 24 low path lights, 11 of which are currently broken and inoperable. On the east half of the path, 4 lights are on the north side and spaced at 15’. The next 5 lights are on the south side of the path spaced at 15’. The remaining lights are staggered on either side of the path spaced 30’ per side or 15’ on the stagger. Lights illuminating the south adjacent property driveway also casts light onto the corridor. There are 9 tall driveway lights spaced approximately 40’ apart. There are several lights illuminating the north adjacent parking lot. These lights cast light on the eastern 1/3 of the corridor. 7.B.1.b Packet Pg. 153 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Evening lighting photos 7.B.1.b Packet Pg. 154 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 155 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Landscaping/Plants: There are several varieties of existing hedge shrubs along the fence and wall. 7.B.1.b Packet Pg. 156 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 157 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) There are also lower ground plantings along the path and under palm trees and a vine along the fence. 7.B.1.b Packet Pg. 158 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Palm trees: There are 35 medium-sized palm trees along the path providing intermittent shade. 7.B.1.b Packet Pg. 159 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Irrigation is installed but exposed along much of the path. 7.B.1.b Packet Pg. 160 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Educational/Coastal Highlight signs: There are two large signs providing information on local shore birds and sea turtles. 7.B.1.b Packet Pg. 161 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Art/Murals: The corridor does not currently include an art or mural element. There is a 35-foot stretch of wall along the east portion of the corridor belonging to the adjacent property to the south that currently that has the two information signs shown in the photos above. There is an additional 8 feet of wall on the west side of the concrete pedestal and light post. 7.B.1.b Packet Pg. 162 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Appendix B: Existing Maple Avenue Corridor Elements Maple Avenue access path The paver path at the Maple Avenue access corridor stretches 435 feet and is 6 feet wide. The path is straight and the 14-foot-wide corridor is lined by a hedge and fence along the entire north side and by wall or fence along the entire south side. There is a substantial shade canopy the entire length of the path. Street view photo of corridor entrance. 7.B.1.b Packet Pg. 163 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Path entry: The path entry includes 2 benches (one is hidden behind trash container on the left in the photo), a trash receptacle, and an information sign highlighting shells found in this region of the Gulf shore. Two bicycle racks are just past the entry area. Transition from paver path to boardwalk: The transition area from the paver path to the boardwalk includes a life jacket station and a trash receptacle. End of boardwalk area: A shower station and 3 trash receptacles are located at the beach end of the boardwalk. Benches: The two benches at the entrance are the only seating spaces along the path. Trash and recycling receptacles: Trash receptacles are provided at the entrance and the transition to the boardwalk. Beach access signs: The beach access sign is shown in the photo of the path entry. In addition, the sign posted by the Marco Island Police Department is shown in that photo. 7.B.1.b Packet Pg. 164 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Bicycle racks: There are two existing bike racks just inside the entrance to the corridor along the south wall. Each rack is 4 feet wide and has 6 feet of clearance on both sides for the bicycle frames. These are often full and bicycles are locked to the grids on the garage windows and palm trees further along the path. There is space for sculptural bicycle locking structures along the south side of much of the path. 7.B.1.b Packet Pg. 165 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 166 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Path lighting: There is no path lighting currently, however, the garage wall has 4 bright lights spaced 30 feet apart. These illuminate that portion of the path brightly at night and the remainder of the path is dark. 7.B.1.b Packet Pg. 167 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Landscaping/Plants: The fence along the north side of the corridor has a hedge the entire length of the path. There is no vegetation along the south side of the path. There are 42 palm trees along the length of the path providing a substantial shade canopy. Education/Coastal highlights signs: A sign highlighting Gulf coast shells is installed at the entrance to the corridor and a sign providing information on sea turtles is posted by the boardwalk (see Appendix A for sea turtle sign) 7.B.1.b Packet Pg. 168 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Art/Murals: None currently. There is a 73-foot stretch of wall belonging to the adjacent property to the south and a 22-foot stretch of wall near the entrance behind the bicycle racks (also belonging to adjacent south property). 7.B.1.b Packet Pg. 169 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) Appendix C: Examples of Desired Elements 7.B.1.b Packet Pg. 170 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 171 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 172 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 173 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) '•••• I 7.B.1.b Packet Pg. 174 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 175 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 176 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 177 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 178 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 179 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 180 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 181 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 7.B.1.b Packet Pg. 182 Attachment: Plan Elements Beach Access Project (29065 : Beach Park Facilities for City of Marco Island) 06/18/2024 EXECUTIVE SUMMARY Recommendation to approve an amendment for one-year extension for Agreement 18-7456 “Website Services” with Miles Partnership, LLP until August 9, 2025 at $299,900 annually and make a finding that the related expenditure promotes tourism. _____________________________________________________________________________________ OBJECTIVE: To extend the Tourism Website Services Agreement with Miles Partnership, LLP for one year until August 9, 2025 which is beyond the three-year initial term, two one-year renewals and the 180-day administrative extension. CONSIDERATIONS: The Tourism Division has a Website Services contract (Agreement 18-7456) with Miles Partnership, LLP. The Agreement was extended in July 2023 until August 2024. At that time, Tourism staff started working on the scope of services for a new Request for Proposal (RFP) due to the current agreement expiring at the end of August 2024. The Scope was developed from October 2023 to February 2024. This allowed Tourism staff time to make sure all components of the services were included and that the database that drives the partner information on the site was included in the scope since it was not part of the enhancement project that was occurring simultaneously. Procurement reviewed the scope and sent out the Request for Proposal (RFP) on March 25, 2024. The original response deadline was April 25, 2024 and due to the addition of technical specifications from the County IT department, the deadline was extended until May 16, 2024. With the procurement process underway, it was determined that the Website Services contract required an additional extension of one year through August 2025. This additional time will accommodate the proposal review phase that will include demonstrations and interviews of the technological product and platform. Once a vendor is recommended for approval then negotiations and contracting can begin. Finally, if a new vendor is chosen, then time will be needed to move the site from one vendor to another and allow time to test and implement any other modifications. Miles Partnership, LLP has agreed to extend the agreement for one additional year through August 2025 with no changes to the current agreement including pricing. FISCAL IMPACT: The total fiscal impact of the agreement is $299,900. The cost for 1 month is available in the FY24 Tourism Promotion Fund 1101. The remainder of the agreement cost is included in the FY25 Tourism Promotion budget proposal (Fund 1101) and is contingent on the Board approval of the FY25 budget. ADVISORY BOARD RECOMMENDATION: This item will be presented to the Tourist Development Council at its meeting on June 18, 2024. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this Executive Summary. RECOMMENDATION: To approve an amendment for one-year extension for Agreement 18-7456 “Website Services” with Miles Partnership, LLP until August 9, 2025 at $299,900 annually and make a finding that the related expenditure promotes tourism. Prepared By: John Melleky, Art and Culture Manager, Tourism Division 7.C.1 Packet Pg. 183 06/18/2024 ATTACHMENT(S) 1. 4600004707 Website Services 18-7456 (PDF) 2. 18-7456MilesPartnership_1of2_1YrRenewal (PDF) 3. 18-7456MilesPartnership_2of2_1YrRenewal (PDF) 4. 18-7456WebsiteServicesExtLtrsigned (PDF) 5. Unsigned final Amendment Miles Media (PDF) 6. Updated Contract Attachment (TXT) 7.C.1 Packet Pg. 184 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.C.1 Doc ID: 29105 Item Summary: Recommendation to approve an amendment for one-year extension for Agreement 18-7456 “Website Services” with Miles Partnership, LLP until August 9, 2025 at $299,900 annually and make a finding that the related expenditure promotes tourism. Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 06/12/2024 9:14 AM Submitted by: Title: – Tourism Name: Jay Tusa 06/12/2024 9:14 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 06/12/2024 9:14 AM Tourism John Melleky Tourism Review Completed 06/12/2024 9:55 AM Tourism Sandra Rios Tourism Review Completed 06/12/2024 11:34 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/12/2024 11:41 AM Corporate Compliance and Continuous Improvement Megan Gaillard Additional Reviewer Completed 06/12/2024 12:30 PM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 06/13/2024 8:56 AM Office of Management and Budget Christopher Johnson OMB Completed 06/13/2024 9:54 AM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:47 AM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:48 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/13/2024 3:19 PM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:33 PM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/14/2024 2:15 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 7.C.1 Packet Pg. 185 7.C.1.1Packet Pg. 186Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 187Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 188Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 189Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 190Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 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212Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 213Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 214Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 215Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 216Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 217Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 218Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 219Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 220Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 221Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 222Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 223Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 224Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 225Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 226Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 227Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 228Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 229Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.1Packet Pg. 230Attachment: 4600004707 Website Services 18-7456 (29105 : Tourism Website Services One Year Extension-Miles Partnership) COUNTY MANAGER OPERATIONS Procurement Services Division 3295 Tamiami Trail East, Naples, Florida 34112 Phone: 239.252.8407 12/16/2021 David Burgess, President Miles Partnership, LLLP 6751 Professional Pkwy, W Suite 200 Sarasota, Fl 34240 Via Email: David.Burgess@MilesPartnership.com RE: Contract Renewal for # 18-7456 “Website Services” Dear Mr/s. Burgess: Collier County would like to renew the above contract under the same terms and conditions for an additional one (1) year period in accordance with the renewal clause in the contract. If you are agreeable, please indicate your intentions by providing the information requested below and executing the acceptance section: _______ I am agreeable to renewing the above referenced contract under the same terms, conditions, and pricing as the existing contract. _______ I am not agreeable to the renewal of this contract. By executing the section below, this contract will be in effect from 02/12/2022 until 02/11/2023. Acceptance of Contract Renewal Company Name Company Signature Print Name Signature Date DocuSign Envelope ID: E9C253AC-5F7B-4213-87F2-73B98B58DDAE Miles Partnership, LLLP David Burgess 12/22/2021 7.C.1.2 Packet Pg. 231 Attachment: 18-7456MilesPartnership_1of2_1YrRenewal (29105 : Tourism Website Services One Year Extension-Miles Partnership) COUNTY MANAGER OPERATIONS Procurement Services Division 3295 Tamiami Trail East, Naples, Florida 34112 Phone: 239.252.8407 Page 2 of 2 RE: Contract Renewal for # 18-7456 “Website Services” Updated Contact Information (Only if addressee information on the first page is incorrect) Contact Name _________________________________________________________ Telephone Number _________________________________________________________ FAX Number _________________________________________________________ Email Address _________________________________________________________ Collier County Procurement Services is pleased to announce, it has partnered with BidSync to provide Free web-based Bidding services to its vendors, suppliers, and contractors. We are now “live on the new bidding platform. Register today at www.bidsync.com. For Registration Assistance, please contact BidSync customer service at 800-990-9339 Or email: support@bidsync.com. Please return this letter to the Procurement Services Division with your response no later than 12/26/2021. You may email your response to email Renewals@colliercountyfl.gov . If you have any questions you may contact me at 239-252-8407. Respectfully, Sue Zimmerman, CPM Contract Manager – Procurement Services Division C: C.J. Kammerer, CMO: Business Operations: Tourism DocuSign Envelope ID: E9C253AC-5F7B-4213-87F2-73B98B58DDAE 7.C.1.2 Packet Pg. 232 Attachment: 18-7456MilesPartnership_1of2_1YrRenewal (29105 : Tourism Website Services One Year Extension-Miles Partnership) December 1, 2022 David Burgess, President Miles Partnership, LLLP 6751 Professional Pkwy, W Suite 200 Sarasota, Fl 34240 Via Email: David.Burgess@MilesPartnership.com RE: Contract Renewal for # 18-7456 “Website Services” Dear Mr/s. Burgess: Collier County would like to renew the above contract under the same terms and conditions for an additional one (1) year period in accordance with the renewal clause in the contract. If you are agreeable, please indicate your intentions by providing the information requested below and executing the acceptance section: _______ I am agreeable to renewing the above referenced contract under the same terms, conditions, and pricing as the existing contract. _______ I am not agreeable to the renewal of this contract. By executing the section below, this contract will be in effect from 2/12/2023 until 2/11/2024. Acceptance of Contract Renewal Company Name Company Signature Print Name Signature Date Page 2 of 2 DocuSign Envelope ID: 13C3D044-DFF5-4614-814D-7A67BA358E98 David Burgess Miles Partnership, LLLP 12/5/2022 7.C.1.3 Packet Pg. 233 Attachment: 18-7456MilesPartnership_2of2_1YrRenewal (29105 : Tourism Website Services One Year Extension-Miles Partnership) RE: Contract Renewal for # 18-7456 “Website Services” Updated Contact Information (Only if addressee information on the first page is incorrect) Contact Name _________________________________________________________ Telephone Number _________________________________________________________ FAX Number _________________________________________________________ Email Address _________________________________________________________ Collier County Procurement Services is pleased to announce, it has partnered with BidSync to provide Free web-based Bidding services to its vendors, suppliers, and contractors. We are now “live on the new bidding platform. Register today at www.bidsync.com. For Registration Assistance, please contact BidSync customer service at 800-990-9339 Or email: support@bidsync.com. Please return this letter to the Procurement Services Division with your response no later than 12/6/2022. You may email your response to email Renewals@colliercountyfl.gov . If you have any questions you may contact me at 239-252-8407. Respectfully, Sue Zimmerman, CPM Contract Manager – Procurement Services Division C: C.J. Kammerer, CMO: Business Operations: Tourism DocuSign Envelope ID: 13C3D044-DFF5-4614-814D-7A67BA358E98 7.C.1.3 Packet Pg. 234 Attachment: 18-7456MilesPartnership_2of2_1YrRenewal (29105 : Tourism Website Services One Year Extension-Miles Partnership) 3295 Tamiami Trail East, Naples, Florida 34112 Phone: 239.252.8407 July 28, 2023 David Burgess, President Miles Partnership, LLLP 6751 Professional Pkwy, W Suite 200 Sarasota, Fl 34240 Via Email: David.Burgess@MilesPartnership.com; Lauren.Bourgoing@milespartnership.com RE: Extension of Contract for #18-7456 “Website Services” (Tourism) (the “Agreement”) Mr. Burgess: As communicated with Ms. Bourgoing, the above contract will expire February 11, 2024. In order to maintain required service levels in the interim, we request an extension of this contract as provided for in the Collier County Procurement Ordinance, and set forth in Section 1 of the Agreement, until August 9, 2024 or until the new contract is awarded and fully executed, whichever is sooner. The existing contract will be terminated on issuance of the new contract. However, any Purchase Order/Work Order that extends beyond the expiration date of the original contract will survive and remain subject to the terms and conditions of that contract until the completion or termination of the Purchase Order/Work Order. If you are agreeable to extension of the referenced contract, please indicate your intentions by providing the appropriate information as requested below, and signed the acceptance that follows: _X___ I am agreeable to extending the present contract for the time- period indicated under the same terms and conditions as the existing contract. _____ I am not agreeable to extension of this contract. Your prompt attention is urgently requested. Please return this letter to the Procurement Services Division with your response by August 4, 2023. You may email your response to: Renewals@colliercountyfl.gov . If you have any questions you may contact 239-252-8407. Regards, Sue Zimmerman, CPM Contract Manager – Procurement Services Division ZimmermanSue Digitally signed by ZimmermanSue Date: 2023.07.28 10:21:08 -04'00' 7.C.1.4 Packet Pg. 235 Attachment: 18-7456WebsiteServicesExtLtrsigned (29105 : Tourism Website Services One Year Extension-Miles Partnership) 3295 Tamiami Trail East, Naples, Florida 34112 Phone: 239.252.8407 RE: Extension of Contract for #18-7456 “Website Services” (Tourism) Page 2 of 2 Acceptance: Miles Partnership, LLLP Contractor/Vendor By: _____________________________ Signature ___David Burgess, President & CEO___ Name and Title Date: __July 28, 2023________________ C: Tourism PLEASE NOTE: Each Agreement, including this Extension, must be signed by an authorized officer of the corporate entity. The authorized officer or person executing the Agreement must be listed in the Florida Department of State, Division of Corporations’ registration website (Sunbiz copy attached). If the person signing does not appear in the Sunbiz record, please provide either a Corporate Resolution, Limited Power of Attorney, Secretary’s Certificate, or notarized letter from one of the listed principals giving that person signature authority.  7.C.1.4 Packet Pg. 236 Attachment: 18-7456WebsiteServicesExtLtrsigned (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.5Packet Pg. 237Attachment: Unsigned final Amendment Miles Media (29105 : Tourism Website Services One Year Extension-Miles Partnership) 7.C.1.5Packet Pg. 238Attachment: Unsigned final Amendment Miles Media (29105 : Tourism Website Services One Year Extension-Miles Partnership) Updated contract 6/12/2024 at 2:19 PM to include the newest version with Clerk attest added. JM 7.C.1.6 Packet Pg. 239 Attachment: Updated Contract Attachment (29105 : Tourism Website Services One Year Extension-Miles Partnership) 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 9.A Doc ID: 29100 Item Summary: Marketing Partner Reports Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 06/07/2024 9:35 AM Submitted by: Title: – Tourism Name: Jay Tusa 06/07/2024 9:35 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 06/07/2024 9:35 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 06/07/2024 9:47 AM Tourism John Melleky Tourism Review Completed 06/07/2024 2:25 PM Office of Management and Budget Christopher Johnson OMB Completed 06/10/2024 10:13 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/10/2024 11:16 AM Corporate Compliance and Continuous Improvement Megan Gaillard Additional Reviewer Completed 06/10/2024 12:56 PM Tourism Sandra Rios Tourism Review Completed 06/11/2024 4:11 PM Tourism Jay Tusa Tourism Director Review Completed 06/12/2024 9:57 AM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:45 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/13/2024 11:57 AM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 10:27 AM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/14/2024 10:39 AM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 9.A Packet Pg. 240 NAPLES· MARCO ISLAND EVERGLADESsM FLORIDA'S PARADISE COAST April 2024 Monthly Visitor Dashboard 9.A.1 Packet Pg. 241 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM2 TABLE OF CONTENTS 1. Monthly Snapshot: pg. 3 - 4 2. Executive Summary: pgs. 5 -19 a) Monthly: pgs. 5 -12 b) Fiscal Year-to-Date (FYTD): pgs. 13 -19 3. Detailed Findings: pgs. 20 -41 a) Pre-Visit: pgs. 20 -27 b) Travel Party Profile: pgs. 28 -33 c) Trip Experience: pgs. 34 -39 d) Post-Trip Evaluation: pgs. 40 -41 4. Destination Comparisons: pgs. 42-45 (awaiting STR Monthly) * 5. Industry Data: pgs. 46 -49 NAPLES· MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 242 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly MONTHLY SNAPSHOT 9.A.1 Packet Pg. 243 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly 4 • • • • • • PARADISECOAST.COM April 2024 I MONTHLY SNAPSHOT In April 2024, overall occupancy rate increased 4.4% compared to April 2023. Although not quite as large of an increase as seen in recent months, the average daily rate (ADR) still saw a significant increase yet again, up 10.6% year-over-year, which resulted in a revenue per available room (RevPAR) of $243, up from $211 last year. Direct spending by visitors and total economic impact of tourism increased by 9.3% and 9.2%, respectively. The total economic impact of tourism is currently up 12.7% so far fiscal-year-to-date, just past the halfway point of the 2024 fiscal year. Advertising recall increased from 31% to 41% among all visitors. 22% of all visitors recalled seeing an ad for Florida's Paradise Coast on social media prior to their visit. Satisfaction metrics, especifically "top-box" scores, saw sharp year-over-year as well as month-over-month increases across the board in April 2024, potentially due to both hurricane recovery as well as a significantly lower ADR compared to previous months. The Midwest & the Northeast continued to be the main regions of origin for out-of-state visitors, accounting for nearly half of all visitors. International origins such as Canada, Germany, the UK, and others accounted for 14% of all visitors in April 2024. downs & st. germa in RESEARCH * NAPLES· MARCO ISLAND EVERGLADES .. FLORIDA"S PARADISE COAST 9.A.1 Packet Pg. 244 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly EXECUTIVE MONTHLY SUMMARY 9.A.1 Packet Pg. 245 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM APRIL 2024 I VISITATION & ROOM NIGHTS VISITORS ROOM NIGHTS 239,900 297,800 234k 240k 252k 216k + 2.5% from 2023 + 16.4% from 2023 Apr-23 Apr-24 6 a 4111111 downs & st. germa in ., It R E S E A R C H VISITOR DAYS 1,712,900 1.79m -4.2% from 2023 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 246 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM APRIL 2024 I SPENDING & ECONOMIC IMPACT 1 downs & st. germa in RESEARCH DIRECT SPENDING $320,036,700 $293m + 9.3% from 2023 1 The IMPLAN multiplier for Collier County was 1.388 for 2023 and is 1.386 in 2024. $320m ECONOMIC IMPACT $443,570,900 $406m + 9.2% from 2023 Apr-23 Apr-24 7 $444m NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 247 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM Apr-23 Apr-24 APRIL 2024 I OVERALL LODGING METRICS 1,2 downs & st. germa in RESEARCH OCCUPANCY RATE 64.3% 61.6% 64.3% + 4.4% from 2023 1 Sources: STR data, DSG Occupancy Study data, and AIITheRooms data. 2 Overall Lodging Metrics are reflective of paid accommodations as a whole, including both hotels and vacation rentals within Collier County. AVERAGE DAILY RATE $378.44 $378.44 $342.03 + 10.6% from 2023 8 REVENUE PER AVAILABLE ROOM $243.34 $243.34 $210.69 + 15.5% from 2023 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 248 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM APRIL 2024 I HOTEL LODGING METRICS 1,2 OCCUPANCY RATE 69.9% 72.7% 69.9% -3.9% from 2023 1 Source: STR data 2 Lodging metrics on this slide are only reflective of the hotels within Collier County. AVERAGE DAILY RATE $381.91 $381.91 $334.40 + 14.2% from 2023 Apr-23 9 downs & st. germa in RESEARCH REVENUE PER AVAILABLE ROOM $267.00 $267.00 $243.27 + 9.8% from 2023 NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 249 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM APRIL I OVERALL LODGING METRICS TREND 1 72.2% 63.4% 66.3% 11.3% -Occupancy Rate 1 Sources: STR data, DSG Occupancy Study data, and AIITheRooms data. 61.6% 64.3% $278.31 $147.12 $275.49 $249.05 $243.34 $210.69 $176.45 $16.62 Revenue Per Available Room 2019 2020 2021 2022 2023 2024 10 $415.52 $344.94 Average Daily Rate downs & st. germa in RESEARCH $378.44 $342.03 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 250 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM Florida Southeast Northeast Midwest West International APRIL 2024 I VISITOR ORIGIN FLORIDA VISITORS 65,200 70k 65k 62k 60k 54k 50k 40k 30k 20k 19k 20k 10k Apr-23 11 a 4111111 downs & st. germa in ., It R E S E A R C H OUT-OF-STATE VISITORS 174,700 60k 57k 33k 17k 13k * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 251 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM Florida Southeast Northeast Midwest West International APRIL I OVERNIGHT VISITOR ORIGIN TREND 52% 7% *Note: The "West" was not separated from "Other" before April 2022. Beginning in April 2022, "West" was added and "Other" was changed to "Other International". 9% 9% 37% 27% 26% * * * Apr-19 Apr-20 Apr-21 Apr-22 Apr-23 Apr-24 12 23% 9% downs & st. germa in RESEARCH 17% <1% * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 252 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly EXECUTIVE FISCAL YEAR-TO-DATE (FYTD} SUMMARY 9.A.1 Packet Pg. 253 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM FYTD I VISITATION METRICS FYTD VISITORS FYTD ROOM NIGHTS 1,667,400 1,733,600 1.67m 1.55m 1.58m 1.73m + 7.7% from FY23 + 9.8% from FY23 FY23 FY24 14 a 4111111 downs & st. germa in ., It R E S E A R C H FYTD VISITOR DAYS 11,030,400 11.03m 9.91m + 11.3% from FY23 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 254 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM FYTD I SPENDING & ECONOMIC IMPACT a 4111111 downs & st. germa in ., It R E S E A R C H FYTD DIRECT SPENDING $1,943,331,400 $1.67b 1 The IMPLAN multiplier for Collier County was 1.388 for 2022 and is 1.386 in 2023. + 16.5% from FY23 $1.94b FYTD ECONOMIC IMPACT $2,694,649,900 + 12.7% from FY231 $2.69b $2.39b FY23 FY24 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 15 9.A.1 Packet Pg. 255 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM FYTD I 2019-2024 OVERALL LODGING METRICS 1 67.8% 61.7% 53.6% 57.5% 67.4% 64.3% $299.76 $268.35 $259.41 $361.31 Occupancy Rate Average Daily Rate 1 Sources: STR data, DSG Occupancy Study data, and AIITheRooms data. $244.92 $252.15 $221.60 $165.54 $172.23 $139.04 Revenue Per Available Room FY19 FY20 FY21 FY22 FY23 FY24 16 downs & st. germa in RESEARCH $392.03 $328.77 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 256 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM FYTD I 2019-2024 VISITATION & ROOM NIGHTS 1 downs & st. germa in RESEARCH 1.772m 1.748m 1.667m 1.563m 1.548m 1.404m Visitation FY19 FY20 FY21 FY22 FY23 FY24 1 Sources: STR data, DSG Occupancy Study data , and AIITheRooms data. 17 1.734m 1.600m 1.579m 1.366m 1.309m 1.202m Room Nights FY19 FY20 FY21 FY22 FY23 FY24 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 257 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM FYTD I 2019-2024 SPENDING & ECONOMIC IMPACT 1 downs & st. germa in RESEARCH $1.958b $1.943b $1.668b $1.498b $1.478b $1.288b Direct Spending FY19 FY20 FY21 FY22 FY23 FY24 1 Sources: STR data, DSG Occupancy Study data , and AIITheRooms data. $2.234b 18 $2.919b $2 .695b $2.392b $2.203b $1.920b Total Economic Impact FY19 FY20 FY21 FY22 FY23 FY24 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 258 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM ± FYTD I VISITOR ORIGIN FYTD 2023 FYTD 2024 Region # Visitors % Share # Visitors % Share Florida 407,300 26.3% 339,700 20.4% Southeast 138,500 8.9% 184,900 11.1% Northeast 316,700 20.5% 375,000 22.5% Midwest 441,100 28.5% 465,300 27.9% West 71,500 4.6% 83,200 5.0% Canada 71,900 4.6% 89,200 5.3% Europe 60,200 3.9% 92,400 5.5% C/S America 22,600 1.5% 18,300 1.1% Other 18,400 1.2% 19,400 1.2% Total 1,548,200 100.0% 1,667,400 100.0% Percent Change ( b.%) # Visitors I % Share -16 .6% -22.6% 33.5% 24.0% 18.4% 9.9% 5.5% -2.1% 16.4% 8.0% 24.1% 15 .2% 53.5% 42.5% -19.0% -24.8% 5.4% -2.1% 19 West 83,200 Midwest 465,300 International 219 ,300 downs & st. germa in RESEARCH Florida 339,700 Northeast 375 ,000 * Southeast 184,900 NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 259 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly DETAILED FINDINGS: PRE-VISIT 9.A.1 Packet Pg. 260 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I ADVERTISING RECALL 1 41% 31% 20% 21% Advertising recalled Influenced by advertising Base: % who recalled ads prior to their trip Social media Online travel reviews Visitor guide Online article Website advertisement Newspaper/magazine Brochure Cable/satellite TV TV streaming service Rental agency Radio YouTube Billboard Podcast Music streaming service <1~o Deal-based promotion < 10 12% 9% 7% 8% 6% 8% 7% 7% 7% 10% 11% 13% 12% 18% 16% 16% 15% 21% 26% 25% 24% 22% 21 29% downs & st. germa in RESEARCH 60% 53% Apr-23 1 Multiple responses permitted. * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 261 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TRIP PLANNING CYCLE downs & st. germa in RESEARCH 6% A week or less 2 - 4 weeks 14% 1 - 2 months 3 - 4 months 5 - 6 months 10% 7 months -1 year More than 1 year 34% 26% Apr-23 Apr-24 22 Median Trip Planning Time 60 Days 61 NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 262 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TRIP PLANNING SOURCES 1 2% 2% 2% 6% 5% 5% Talked to friends Search engines Vacation rental site Hotel website/app Airline website/app Social media ParadiseCoast.com Booking website/app Trip planning website/app Visitor guides AAA Newspapers/magazines Collier County CVB Television advertisements 4% 2% Printed advertisements -3% 2% Deal-based promotion 1% 1 Multiple responses permitted. Other None 5% 6% 8% 10% 11% 11% 11% 9% 10% 11% 8% 16% 15% 15% 15% 14% 14% 23 22% 20% 20% 20% 22% 37% 30% Apr-23 Apr-24 downs & st. germa in RESEARCH * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 263 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I REASONS FOR VISITING 1 Vacation/getaway Visit friends/family Sporting event Golf/tennis trip Special occasion Cultural activities Business Fishing trip Special event Other 1 Multiple responses permitted. 3% -6% 5% -5% 4% 2% 2% 2% Apr-23 Apr-24 24 65% downs & st. germa in RESEARCH * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 264 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I REASONS FOR CHOOSING 1 36% 40% 1 Multiple responses permitted. 23% 22% 26% 21% 17% 18% April-23 12% 9% 8% 9% 7% 5% Beaches Friends/family live here Quiet/relaxing Restaurants Family-friendly destination Previous experience Recommendation Shopping Meeting/event hosted here April -24 Trying something new -12% Quality of accommodations -11% Golf -8% Not crowded -7% Wellness -7% Appealing advertisements 5% Deal/promotion I 1% 25 downs & st. germa in RESEARCH 48% * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 265 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I DESTINATIONS CONSIDERED 1 1 Multiple responses permitted. No other destinations 8% Fort Myers -Sanibel -15 % 7% Sarasota -Bradenton -11% 6% Florida Keys -l% 5% Ft. Lauderdale 4% 2% St. Petersburg 4 % 4% Miami 4% 5% Clearwater I 3% 3% West Palm Beach I 2% 3% Other I 2% Apr-23 Apr-24 26 72% 64% downs & st. germa in RESEARCH * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 266 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TRANSPORTATION 57% 41% Fly Drive 74% 76% 5% 5% 4% 5% 5% 3% 3% 3% 2% 2% 1% 1% 1% 1% RSW MIA PGD FLL SRO TPA APF MCO Apr-23 Apr-24 27 48% 1% 1% 1% <1% PIE PBI downs & st. germa in RESEARCH 3% 3% Other NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 267 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly DETAILED FINDINGS: TRAVEL PARTY PROFILE 9.A.1 Packet Pg. 268 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TRAVEL PARTY TYPE 48% 37% 30% 22% 18% 17% 14% 11% Solo Couple Family Friends Apr-23 Apr-24 29 downs & st. germa in RESEARCH 1% 2% Other NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 269 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I PREVIOUS VISITS 46% 37% 24% 19% 11% 11% 1st time visitor 2 - 5 times 6 -10 times Apr-23 Apr-24 30 28% 11+ times downs & st. germa in RESEARCH * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 270 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I VISITOR AGES 7% 18-24 25-34 35-49 50-64 35% Over65 Apr-23 Apr-24 31 Median Age 49 Years downs & st. germa in RESEARCH 52 NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 271 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I VISITOR RACE & GENDER 1 White/Caucasian Hispanic/Latino Black/ African American Asian/Pacific Islander Native/Indigenous Another race/ethnicity 1% 1% 1% 1% <1% <1% 1 Of person interviewed. Females are generally more likely to agree to participate in survey research. 91% 49% 48% Male Apr-23 Apr-24 32 51% downs & st. germa in RESEARCH 52% Female * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 272 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I VISITOR INCOME Less than $75,000 $75,000 -$99,999 $100,000 -$149,999 $150,000 -$199,999 $200,000 -$249,999 Over $250,000 24% 22% Apr-23 Apr-24 33 downs & st. germa in RESEARCH Median Household Income $157,100 Annual HHI $138,200 NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 273 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly DETAILED FINDINGS: TRIP EXPERIENCE 9.A.1 Packet Pg. 274 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TRIP CHARACTERISTICS TRAVEL PARTY SIZE NIGHTS STAYED 3.1 7.1 7.6 3.3 3.1 Apr-23 Apr-24 35 a 4111111 downs & st. germa in ., It R E S E A R C H * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 275 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TYPE OF ACCOMODATIONS t: downs & st. germa in RESEARCH Hotel/motel/resort Stayed with friends/family Vacation rental Personal condo Campground/RV Bed & Breakfast Other Did not stay overnight 1% <1% 2% 20% 30% 11% 8% * Apr-23 Apr-24 NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 36 9.A.1 Packet Pg. 276 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I AREAS VISITED 1 Naples Marco Island Ave Maria 6% -8% Everglades City 8% -7% Golden Gate 7% -6% lmmokalee 4% -5% Goodland 8% -5% Isles of Capri 7% .4% Chokoloskee 1% I 2% Copeland 1% <1% 1 Multiple responses permitted. Mar-23 Mar-24 37 79% 79% downs & st. germa in RESEARCH * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 277 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I TRIP ACTIVITIES 1 66% 68% 1 Multiple responses permitted. 49% 33% 37% April -23 17% 14% 22% 19% 23% 21% 8% 6% 9% 6% 10% 1% April -24 Beach Dining out Shopping/antiquing Visit friends/family Water activities Nature & parks Visit local attractions Sightseeing/touring Bars/nightlife Active outdoor activities Sporting event -16% Everglades tour -13% Cultural activities -10% Art galleries/shows -8% Spas Special event 1 4% Business/meeting I 2% Gambling I 1% 38 downs & st. germa in RESEARCH * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 278 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I VISITOR SPENDING $4~72 $4~82 $1,250 $1,334 $164 $187 Party Spending per Trip Visitor Spending per Trip Visitor Spending per Day Apr-23 Apr-24 39 downs & st. germa in RESEARCH NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 279 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly DETAILED FINDINGS: POST-TRIP EVALUATION 9.A.1 Packet Pg. 280 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM DETAILED FINDINGS I POST-TRIP EVALUATIONS do w ns & st. germa in RESEARCH Definitely Probably Probably not Definitely not Not sure Definitely Probably Probably not Definitely not Not sure Will recommend the Naples area? 1% <1% <1% <1% 1% 1% Will return to the Naples area? <1% <1% 2% 1% 78% 78% Apr-23 Apr-24 41 VALUE FOR TRAVEL DOLLAR 1,2 8.7 9.1 Value for travel dollar 1 10-point scale where 10 is "excellent" and 1 is "poor". 2 All visitors who gave a rating of 6 or below cited high prices as their primary reason for giving lower ratings. * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 281 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly INDUSTRY DATA 9.A.1 Packet Pg. 282 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM INDUSTRY DATA I CURRENT EMPLOYMENT downs & st. germa in RESEARCH ... C (lJ E >, 0 Q. E w £ 2 ·o.. (fJ 0 I o<l :::J (fJ ·w -' u 0 .?-..c c 0 35,000 33,000 31,000 29,000 27,000 25,000 23,000 21,000 19,000 17,000 15,000 • • • • • 2019 • • • • • 2020 • • • • • 2021 • • • • • 2022 • • • • • 2023 • • • • 2024 Collier County Direct Leisure and Hospitality Employment (Calendar Year)1 ... ,·:::• ... •... ' • • • • • • • • • • • • 11 ·••••• ·······-······ ···~ . ······ . ... _ ............. ···•••• ········,············· _.....---·····•• • ·••\• -·~ ······ . .,,,,, ····· •\\~~~ . ,,.. . .... • ••' . . ,.,, . . . . .......... ,. . . . . . . . . . . ,_ . . . . ' .. . . . . . . . . . . . . . . . . . . . -------......... \ . . . . . . . . .. .... ,.,.,.,.,.,.,,,---,,,, .. , ,, .... ...,.... . ' .. January February 31,700 32,400 32,400 33,000 27,600 28,300 30,000 30,800 31,100 31,600 32,200 32,800 March 32,400 32,300 28,700 31,200 32,100 • • • • • • • • • • • • • • • • • • • • • •••••••• • •••• •• ••••• •••••••••••••··········••• .. • • • • •• • • • • • • • ••••••••••••• •••• • •• •••••••••••••••••••••• • •• . ..• • • • • • • • • • • • •• • • • • •••• April 31,700 17,500 28,700 31,100 31,600 May 30,100 21,400 27,900 29,900 30,100 June July August September 28,300 27,400 27,100 26,900 23,400 22,800 22,600 22,600 26,900 26,100 25,800 25,800 28,300 27,600 27,500 27,400 28,300 27,600 27,400 27,300 October 28,600 24,700 27,700 27,400 29,400 •• November December 31,200 31,800 26,600 27,300 29,400 30,100 29,600 30,500 31,300 32,100 32,900 (P) 1 SOURCE : Current Employment Statistic Program (CES), Collier County Leisure and Hospitality Sector, not seasonally adjusted . (P) Preliminary. * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 47 9.A.1 Packet Pg. 283 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM INDUSTRY DATA I RSW PASSENGER TRAFFIC downs & st. germa in RESEARCH u i: (lJ ai OJ C (1) Ul Ul (lJ 0... ro -0 f- (f) 0:: 1,600,000 1,400,000 1,200,000 1,000,000 800,000 600,000 400,000 200,000 0 • • • • • 2019 • • • • • 2020 • • • • • 2021 • • • • • 2022 • • • • • 2023 • • • • 2024 Southwest Florida International Airport (RSW) Passenger Traffic1 ... ,:: •. • • ... . ... ,c • • . ,. ·. ·. • •• • • . . . . , .. :· ... ••• • • •• •• •• •• ;... ..: • •• •• If) ::······· •• • • • • • • • • • • • • ····••''·· •••••• ••• ~: - : , • • ,: t .• • ·'· ••. •• ••. .•:= .• •· . . . . . . . . .... .· ·. . .. ·. ·. .... ..::•· ... .· ·. ·•:. .. . . . . . .. . •:•· ... . ., . . . . . . . . ....... . . . " . . . . . . . . . . . . . .. ·.•. . .. . . -.. . ... .. . . . ·~· .. . .-.:•· .. .. . . . •: ·..... . . . . . . . . . . . . . . . . . . . . . . . : • . . . . . .. ··•~\,,,-----------,,,,.... .. . .. January February 1,050,093 1,117,409 1,132,103 1,241,590 686,563 725,735 1,044,816 1,149,618 932,896 967,416 1,108,190 1,223,761 ·. . . . . . •\\\ -. . . . . . • • • • • • • • • • • • • • • • • .,."°ll!Qllt:,-.•·--• • • •••• March 1,482,239 861,221 1,162,342 1,514,046 1,166,442 1,509,777 • • • • • • • • • • • • • • • • • •• . . . . . .... . .... . . . . . . . . . . . . . . , ..... • •• • •• • • • • •• • ••••••••••••••••••••••••••••••••••• • • •• ···••• • • • • •• • • • ••••• April 1,111,558 53,379 1,107,004 1,221,628 981,216 May 725,754 143,004 946,366 836,379 760,330 June 586,319 237,706 839,377 663,141 643,486 July August September 570,977 526,519 460,869 256,418 231,283 255,926 814,471 647,534 551,041 671,225 620,532 515,007 670,818 601,542 560,358 October 638,922 417,305 769,524 432,667 737,527 November 876,703 500,468 986,908 812,305 953,025 December 1,077,818 648,011 1,085,569 862,368 1,094,783 1 SOURCE: Lee County Port Authority Monthly Statistics. * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 48 9.A.1 Packet Pg. 284 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly PARADISECOAST.COM INDUSTRY DATA I LICENSED RENTAL UNITS April 2024 Licensed Transient Rental Units Hotel Motel Vacation Rental Naples 4,600 1,270 3,107 Marco Island 1,275 121 2,070 lmmokalee 0 70 104 Golden Gate 0 150 0 Everglades City 38 36 21 Chokoloskee 0 13 2 Goodland 0 5 8 Ave Maria 0 0 5 Ochopee 0 0 1 Total 5,913 1,665 5,318 1 SOURCE : Florida DeQartment of Business & Professional Regulation . 49 downs & st. germa in RESEARCH Total 8,977 3,466 174 150 95 15 13 5 1 12,8962 * NAPLES • MARCO ISLAND EVERGLADES .. FLORIDA'S PARADISE COAST 9.A.1 Packet Pg. 285 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly Naples, Marco Island, Everglades CVB Jay Tusa, Executive Tourism Director jay.tusa@colliercountyfl.gov Sandra Rios, Public Relations & Communications Manager sandra.rios@colliercountyfl.gov John Melleky, Arts & Culture Manager john.melleky@colliercountyfl.gov Downs & St. Germain Research (850) 903-3111 | contact@dsg-research.com Joseph St. Germain, President joseph@dsg-research.com James Brendle, Project Director james@dsg-research.com uestions? Contact Info: 9.A.1 Packet Pg. 286 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly 51 THANK YOU 9.A.1 Packet Pg. 287 Attachment: Downs & StGermain Naples Marco Island Everglades April 2024 Monthly Monthly Report | April 2024 2024 1 9.A.2 Packet Pg. 288 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Table of Contents 1.Zartico: Visitor Summary & Insights: pgs. 4-10 2.Social Media: pgs. 11-15 3.Email: pgs. 16-19 4.Media Review: pgs. 20-29 5.Digital Media Insights: pgs. 30-39 ParadiseAdv.com 2 9.A.2 Packet Pg. 289 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 3 1 Zartico Visitor Insights 9.A.2 Packet Pg. 290 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Zartico: Visitor Insights | Summary 4 ●Out of state visitors made up 58.6% of visits and 89.9% of overall spend in April 2024. In-state visitors made up 41.4% of visits and 10.1% of overall spend. Out of State visitation outperformed in-state stats for visitor spending significantly for the fourth consecutive month showcasing the success of peak season. ●The destination welcomed slightly more day-trippers (51.5%) than overnight visitors (48.5%) in April. ●Chicago, IL DMA continues to rank #1 in top spending market in the destination followed by Boston-MA keeping and New York, NY. Chicago visitors spent more on dining and retail. ●Dining followed by retail continue to be the top spending categories from visitors in the destination in April. Miami-Ft Lauderdale overnight visitors continues to rank #1 in top visitation for the month of April. Followed by Tampa-St Petersburg, FL and Orlando, FL. New York, NY and Chicago, IL DMA were the top 2 out-of-state visitors. ●Both in-state and out of state visitors made JW Marriott Marco Island the top visited place in April followed by Mercato and The Esplanade on Marco Island. ParadiseAdv.com 9.A.2 Packet Pg. 291 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Zartico: Visitor Insights | Visitor Flow and Spending 5 ParadiseAdv.com 9.A.2 Packet Pg. 292 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 6 Zartico: Visitor Insights | Trip Type and Origin ParadiseAdv.com 9.A.2 Packet Pg. 293 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Zartico: Visitor Insights | Spending and HHI 7 ParadiseAdv.com 9.A.2 Packet Pg. 294 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Zartico: Visitor Insights | Website 8 ParadiseAdv.com 9.A.2 Packet Pg. 295 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Zartico: Visitor Insights | Market Index Over Time 9 ParadiseAdv.com The Market Index looks at the relationship between website traffic, destination visitation, and visitor spending from those origin markets. All data values scaled 0-100 with 100 being the top value in any category. The individual components are averaged together (simple average) to create the Index. Your home market DMA is excluded from this insight. 9.A.2 Packet Pg. 296 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Zartico: Visitor Insights | Visitor Economy Index Over Time 10 ParadiseAdv.com The Visitor Economy Index measures the year-over-year percent change across several data sources and combines them to give you a clearer view of how your destinations tourism economy is doing compared to the same month in the previous year. Anything above 0% means that month's performance is ahead of the previous year. Anything below 0% indicates that months performance is below the previous year. Data inputs include: visitor device count (Near), visitor cardholder count (Affinity), visitor cardholder spend (Affinity) monthly hotel demand or occupancy (STR) IF you subscribe, and short-term lodging revenue or ADR (AirDNA) IF you subscribe. 9.A.2 Packet Pg. 297 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 11 2 Social Media 9.A.2 Packet Pg. 298 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 12 Social Media (Organic) - Summary ●Implemented annual content strategy across all social media platforms. ●Conducted day-to-day operations, including but not limited to content creation, content curation, and reporting/analysis, etc. ●Completed the April 2024 content calendars to be shared across social media platforms. ●Established Facebook LIVE and Instagram Story topics for Client to implement in April 2024. ●Supported Client in community management, social listening, optimization, and reporting/analysis, etc. ParadiseAdv.com 9.A.2 Packet Pg. 299 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Organic Social | Facebook 13 +296 Net Follower Growth 59,288 Followers 6.7K Engagement 46% Decrease 3.2MM Impressions 32.8% Decrease ●The decrease in engagement and impressions this month can be attributed to several factors. With the conclusion of the season, there are fewer signature events taking place, resulting in decreased interest in our monthly event roundup. Additionally, there seems to be a sense of fatigue surrounding the types of content we've been sharing. To address this, we plan to diversify our content strategy by incorporating articles and exploring new content focuses. ●The top performing posts were Tin City, Earth Day, and Marco Island Shelling. 9.A.2 Packet Pg. 300 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Organic Social | Instagram 14 20,867 Followers 5.9K Engagement 5.9MM Impressions +284 Net Follower Growth 195% Increase 18.7% Increase ●In April , our Instagram metrics saw an increase almost all categories, a direct result of the improved content quality, collaborations with partners, and optimized posting schedule. ●Although the number of video views is high there was a decrease due to a viral video in the previous month garnering 403K views alone. ●The top performing posts were a Beach focus reel, the Little Bar Stone Crab Reel, and a Wedding Park Bike image. 228K Video Views 50.6% Decrease 9.A.2 Packet Pg. 301 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Content Captures During the month of April we captured content for our NTTW Video Series. 9.A.2 Packet Pg. 302 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report Content Captures 9.A.2 Packet Pg. 303 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 17 3 Email 9.A.2 Packet Pg. 304 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com18 Email | Consumer E-Scapes Topic: Activities Subject Line: Florida’s Paradise Coast Means Adventure Most-Clicked Link: Live Beach Cam Open Rate CTO RateRecipients 28.11 4.95%54,604 9.A.2 Packet Pg. 305 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com Email | Meetings E-Scapes Subject Line: Team Building Begins on Florida’s Paradise Coast Most-Clicked Link: Header Logo Open Rate CTO RateRecipients 6.3%19.5%79,742 Subscriber List 4,742 / Paid List 75.000 19 9.A.2 Packet Pg. 306 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com Email | Subscribers New subscribers are collected from ParadiseCoast.com, then manually imported and organized. Unsubscribes, Hard Bounces (inactive addresses), and Spam marks are automatically removed. Note: Most months we do not receive new sign-ups for the Meetings list. A negative net change is due to unsubscribes, spam marks, and hard bounces that are often due to deactivated email addresses when a subscriber leaves their company. Meetings List 4,742 Consumer List 54,604 Net Change (this month) -136 Net Change (this month) 251 20 9.A.2 Packet Pg. 307 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 21 4 Media Review 9.A.2 Packet Pg. 308 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 22 Media | Performance April Performance Highlights: ●Total Estimated Digital Spend: $127,571 ●Total Impressions: 4,491,642 ●Total Clicks to Site: 32,545 ●CTR: 0.72% ○As campaigns mature, the CTR is consistently increasing since January, up 9 percentage points from last month and more than 9x benchmark ●Total Completed Video Views: 219,335 ●VCR: 70.3% Top performing media partners for April across all consumer campaigns: ●Once again, Wedding Trade Desk, from the Weddings Campaign, with an extremely strong 12.3% ●From the Always On Campaign, Expedia was the top performer, with a 0.27% CTR. Industry Benchmarks: CTR: 0.08% VCR: 70% In April we had nine (9) campaigns running: Always On, Spring/Summer, Arts & Culture, Meetings, Travel Trade, Weddings, Canada, Germany, and UK campaigns. 9.A.2 Packet Pg. 309 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 23 Media | Creative Top Banner Creative Set(s): ●The top creative set for April across all campaigns was from the Arts & Culture campaign at a 0.23%. Industry Benchmarks: CTR: 0.08% VCR: 70% Top Video: ●In April, both the :30 and :15 version of If Only were running, and this month the :15 outperformed the shorter version, with a 71.5% VCR. 9.A.2 Packet Pg. 310 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 24 Media | Meetings Performance 24 This month the Meetings Campaign performed extremely well with four (4) media partners plus LinkedIn in-market, with the goal of driving visits to https://www.paradisecoast.com/meetings ●GroundTruth ○Geo-fencing campaign targeting (and retargeting) attendees of Global Meeting & Incentive Travel Exchange in Orlando, held 4/7-4/10 ●Engagement Marketing ○Retargeting banners of those who received the eblast that went out on 4/10, targeted to Small Meeting Planners with messaging around unique venues/team building ●AKI Technologies (top performing partner) ○Personalized ads served to both c-suite decision makers, and meeting planners, at specific moments throughout their day Total Impressions: 674,484 Total Clicks to Meetings site from digital media: 14,668 Overall CTR 2.17% (up considerably from previous month and 27x benchmark) ●LinkedIn ○Total Impressions Served: 66,639 ○Total Click to site from LinkedIn: 406 ○CTR: 0.61% ○LinkedIn Platform Benchmark CTR: 0.44% 9.A.2 Packet Pg. 311 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 25 Media | Performance by Campaign Industry Benchmarks: CTR: 0.08% VCR: 70% Top Performing Campaigns in April based on CTR: ●Weddings ●Canada 9.A.2 Packet Pg. 312 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 26 Paid Search | Performance Google Paid Search - April 2024 Top Performing Ad Based Off CTR ●Impressions: 251,463 ●Clicks: 20,323 ●Avg. CTR: 8.08% ●Avg. CPC: $0.46 Campaigns in Market in April: ●Always On In-state ●Always On Out-of-state ●Weddings ●Stone Crab ●Meetings ●UK Campaign ●Germany Campaign ●Spanish Campaign ●Canada Campaign Top Performing CTR Campaign: Weddings FY24 with a strong CTR of 14.67%CTR Industry benchmark: 4% CPC Industry benchmark: $1.35 9.A.2 Packet Pg. 313 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 27 Paid Search | Performance Breakdown Of PPC Campaign Performance Campaign Impressions Clicks CTR Avg. CPC Weddings 10,059 1,476 14,67%$0.45 Always On out-of-state 59,835 5,774 9.65%$0.55 Canada 10,223 930 9.10%$0.65 Meetings 5,902 509 8.62%$1.31 UK 5,894 467 7.92%$0.79 Spanish 104,627 7,803 7.46%$0.26 Always On in-state 37,767 2,714 7.19%$0.50 Stone Crab 2,687 178 6.62%$0.51 Germany 14,469 472 3.26%$0.76 CPC Industry benchmark: $1.35 I CTR Industry benchmark: 4% 9.A.2 Packet Pg. 314 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 28 Paid Social | Facebook/Instagram Performance 28 In April, the Always On, Weddings, Stone Crab, Arts & Culture, Canada, UK, and Germany campaigns continued to run - with the UK and Germany campaigns ending 4/7/24. In addition to these seven campaigns, the Spanish campaign was also launched 4/30/24. We are still seeing very strong metrics across the board, with all campaigns exceeding the industry benchmark CTR of 0.9%. We also saw more than 7.4 million impressions this month. We will continue to monitor for optimization opportunities. Results: ●Impressions: 7,472,839 ●Post Engagements: 124,206 ●Clicks: 51,251 ●CTR ○Always On: 2.85% ■17% decrease over March ○Weddings: 4.63% ■1% increase from March ○Stone Crab: 7.19% ■10% decrease over March ○Arts & Culture: 6.98% ■4% increase over March ○UK: 3.40% ■9% increase over March ○Germany: 3.18% ■16% decrease over March ○Canada: 4.03% ■5% decrease over March *Travel industry benchmark: 0.9% Top Performing Posts Awareness Impressions: 2,699,209 Traffic Clicks: 6,044 9.A.2 Packet Pg. 315 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 2929 Paid Social | Pinterest Performance Top Performing Evergreen Creative: In April, both the Evergreen Always On and Weddings campaigns continued to run. With click-through-rates being down for the second month in a row, we recommend refreshing Creative for both campaigns. Top performing Creative remained the same this month. We will continue to monitor for optimization opportunities. Results: ●Impressions: 739,258 ●Clicks: 6,411 ●Evergreen CTR: 0.54% ○24% decrease over March ●Weddings CTR: 1.47% ○21% decrease over March ●* Benchmark: 0.3% Top Performing Weddings Creative: 9.A.2 Packet Pg. 316 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 30 Digital Media ROAS | April From those exposed to digital advertising in April: ●Adara Impact shows $126,386 in hotel revenue. ●Expedia shows $925,749 in hotel and vacation rental revenue. ●Total Revenue from those exposed to digital advertising in April = $1,052,135 ●We spent $74,825 in digital advertising in April April ROAS = 14X Return on Ad Spend 9.A.2 Packet Pg. 317 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 31 5 Digital Media Insights* 9.A.2 Packet Pg. 318 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 32 Expedia | Economic Impact & Insights, US Domestic In April we had four (4) Expedia campaigns running: US domestic in our Always On Campaign, then also Canada, UK, and Germany. We will break out each campaign on a separate slide. Below and on the following pages are the April results, from those exposed to Florida’s Paradise Coast advertising on Expedia (Expedia, VRBO, and Hotels.com). In April, Expedia Group showed the following results from those exposed to our advertising: ●The advertising directly drove 1,763 room nights (690 hotel room nights and 1,073 vacation rental nights) for a total gross bookings of $772,200. ●The largest share of bookings came from VRBO ($504,000) with Expedia second ($214K)) ●That $772,200 in gross bookings made for a 85.9 Return on Ad Spend ●313 Airline Tickets were sold to those exposed to the advertising, and an average ticket price of $254. ●The largest percentage (31.2%) booked within the week before travel, with only 15% booking 90+ days out. As we get later into the Spring we see trending towards more last minute bookings than we saw earlier in the year 9.A.2 Packet Pg. 319 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 33 Expedia | Economic Impact & Insights, US Domestic Flights booked on Expedia from those exposed to advertising Not many changes in the top 10 markets from March, other than seeing Seattle make the list. 9.A.2 Packet Pg. 320 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 34 Expedia | Economic Impact & Insights, Canada This is the first full month of reporting from the Canada campaign, which ran on Expedia and VRBO.ca. In April, Expedia Group showed the following results from those exposed to our advertising in Ontario: ●The advertising directly drove 258 room nights (58 hotel room nights and 200 vacation rental nights) for a total gross bookings of $149,800 ●The largest share of bookings came from VRBO ($83K) with Expedia second ($67K) ●That $149,800 in gross bookings made for a 32.2 Return on Ad Spend ●192 Airline Tickets were sold to those exposed to the advertising, and an average ticket price of $291 with most bookings out of Toronto Pearson. ●The largest percentage (30%) booked within 2 weeks prior to travel, interesting for an international market. But a large percentage (24.2%) also booked 90+ days out. 9.A.2 Packet Pg. 321 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 35 Expedia | Economic Impact & Insights, UK The UK campaign started on 2/28 and ran through 4/7. Below is the end of campaign reporting from our first campaign with Expedia to UK residents. The UK campaign ran on Expedia and HomeAway, which is UK’s version of VRBO. Expedia Group showed the following results from those UK residents exposed to our advertising: ●The advertising directly drove 179 room nights (30 hotel room nights and 149 vacation rental nights) for a total gross bookings of $71,000. ●The largest share of bookings came from HomeAway ($59,000). ●Thegross bookings made for a final 8.2 return on Ad Spend. ●4 Airline Tickets were sold to those exposed to the advertising, and an average ticket price of $674. ●All flights showing were from Heathrow. ●Fifty-nine percent (59%) booked 90+ days from travel dates. 9.A.2 Packet Pg. 322 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 36 Expedia | Economic Impact & Insights, Germany The Germany campaign started on 2/29 and ran through 4/7. Below is the end-of-campaign reporting from Germany and our first campaign with Expedia to German residents. The Germany campaign ran on Expedia and fewo.direkt.de which is Germany’s version of VRBO. Expedia Group showed the following results from those in Germany exposed to our advertising: ●The advertising directly drove 31 room nights (16 hotel and 15 VR nights) for a total gross bookings of $38,900. ●The largest share of bookings came from Expedia. ●The gross bookings made for a final 8.7 return on ad spend. ●28 Airline Tickets were sold to those exposed to the advertising, and an average ticket price of $1,203. ●The majority of the gross bookings were bought from Frankfurt, with Berlin second. ●More than fifty-one percent (51.6%) booked 90+ days from travel dates. 9.A.2 Packet Pg. 323 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 35 Adara IMPACT | Economic Impact & Insights Observed Data - April Enriched Data - April NOTE: Hotel Revenue can show both Observed (direct partner data from those exposed to advertising) and Enriched Data, which uses IMPACT Plus methodology that takes Adara’s travel partner data and calculates it to include STR Census and Occupancy data to give a more complete market visibility. From those exposed to any of our digital advertising, Impact measured the following economic impact. 9.A.2 Packet Pg. 324 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 36 Adara IMPACT | Economic Impact & Insights ●The percentage of family travel continues to grow as we get into the Spring/Summer months, up 8 % points from March. The hotel trip planning window - from booking to arrival - lengthened from 33 to 41.1 days this month. Travelers were booking their hotel stays and their flights about 5-6 weeks prior to arrival, both longer than in March 9.A.2 Packet Pg. 325 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 37 Adara IMPACT | Economic Impact & Insights Top Markets for Hotels and Flights Hotel Markets (left chart) In April we continue to see a real shift to showing more drive markets of Florida and for hotel bookings. Flight Markets (right chart) There were virtually no change in the flight markets from March to April 9.A.2 Packet Pg. 326 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report ParadiseAdv.com 40 Top Media Partners in April Driving Searches, Booking and Revenue Adara IMPACT | Economic Impact & Insights 9.A.2 Packet Pg. 327 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report 2024THANK YOU 41 9.A.2 Packet Pg. 328 Attachment: Paradise Adv. CCT _ April 2024 _ Monthly Report DATE: May 13, 2024 TO: Jay Tusa, Sandra Rios Naples, Marco Island, Everglades CVB FROM: Mackenzie Comerer, Brittany Chapman, Erin Murphy Lou Hammond Group CC: Lou Hammond RE: April 2024 TDC Report Following is a summary of services conducted by Lou Hammond Group on behalf of the Naples, Marco Island, Everglades CVB during April 2024. 1) UPCOMING STRATEGIC INITIATIVES Agency continued to liaise with media across a variety of topics and verticals to secure ongoing coverage of Naples, Marco Island and the Everglades. 2) MEDIA HIGHLIGHTS Travel Daily Media Online April 4, 2024 UVM: 72,553 Ad Value: $649.44 Irish Travel Trade Online April 4, 2024 UVM: 19,723 Ad Value: $63.87 Women’s Health Online April 13, 2024 UVM: 18,587,241 Ad Value: $3,958,281.98 AOL Online April 13, 2024 UVM: 21,037,345 Ad Value: $223,580.13 Yahoo! Life 9.A.3 Packet Pg. 329 Attachment: Lou Hammond April 2024 TDC Report (29100 : Marketing Partner Reports) Online April 13, 2024 UVM: 423,927,409 Ad Value: $243,758.26 Time Out Online April 15, 2024 UVM: 18,891,051 Ad Value: $174,742.22 Miami Herald Online April 22, 2024 UVM: 10,262,049 Ad Value: $55,254.21 MSN Online April 22, 2024 UVM: 148,979,623 Ad Value: $1,225,192.97 TOTALS Media Impressions: 641,776,994 Media Value: $5,881,523.08 3) MEDIA VISITS Completed • Lauren Finney Harden, Simply Buckhead: April 7 – 10, 2024 • VISIT FLORIDA Canada FAM: April 22 – 24, 2024 4) PROJECTS/MEDIA OUTREACH Written Materials • What’s New Q2 o LHG pitched nationally • Terry Ward, Essentialist o LHG provided suggestions for multi-day feature on Naples • VISIT FLORIDA Editorial Leads o What’s New Summer 2024 o Sundowner Spots • Pickleball in Paradise o Agency distributed pitch nationally • Kellie Walton, Freelance o LHG submitted The Baker Museum for Southern Museums round-up inclusion • Individual media visit invites o Distributed media invites to destination. 9.A.3 Packet Pg. 330 Attachment: Lou Hammond April 2024 TDC Report (29100 : Marketing Partner Reports) Media Relations • Susan Trainor, Destinations Florida o Secured feature on Jay Tusa regarding appointment as Tourism Director • Terry Ward, TIME o LHG submitted The Ritz-Carlton, Naples and The Great Wolf Lodge to TIME’s Greatest List 2024 • Fielding requests following What’s New and Pickleball in Paradise pitches Projects • U.S. Travel’s IPW – Los Angeles (May 4 – 6) o LHG attending on behalf of CVB. Made appointment requests and drafted talking points for one-on-one media appointments during Media Marketplace on Sunday, May 5. 5) PARTNER COMMUNICATIONS Partner Newsletter • Agency assisted in creation of monthly CoastLines Newsletter and deployment to partners on April 29. 6) GENERAL ACTIVITIES • Agency participated in integrated Client conference calls, providing agendas and call reports • Agency updated LHG Instagram, Twitter and Facebook with Client releases and news • Agency provided Client with relevant media clips • Agency monitored for destination media coverage ### 9.A.3 Packet Pg. 331 Attachment: Lou Hammond April 2024 TDC Report (29100 : Marketing Partner Reports) Miles Partnership Website Analytics April 2024 9.A.4 Packet Pg. 332 Attachment: Miles Media NAPL_04_2024 - Website Reporting 2 PARADISECOAST.COM 9.A.4 Packet Pg. 333 Attachment: Miles Media NAPL_04_2024 - Website Reporting 3 PARADISECOAST.COM TRAFFIC OVER TIME 9.A.4 Packet Pg. 334 Attachment: Miles Media NAPL_04_2024 - Website Reporting TOP PAGES ACROSS ALL TRAFFIC TYPES 4 1.Homepage 25,877 views 2.Beaches landing page 11,833 views 3.Meetings landing page 9,778 views 4.Spanish landing page 9,017 views 5.Weddings landing page 8,338 views 6.Events landing page 7,378 views 7.Things to Do landing page 5,512 views 8.Marco Island landing page 4,554 views 9.Outdoors landing page 3,000 views 10.German landing page 2,404 views PARADISECOAST.COM 9.A.4 Packet Pg. 335 Attachment: Miles Media NAPL_04_2024 - Website Reporting TOP LOCATIONS 5 Top Cities 1.(not set)11,502 sessions 2.Ashburn 10,318 sessions 3.Miami 6,952 sessions 4.St. Louis 5,662 sessions 5.New York 4,747 sessions PARADISECOAST.COM Top Regions 1.Florida 32,902 sessions 2.Virginia 11,893 sessions 3.Georgia 7,122 sessions 4.New York 6,940 sessions 5.Missouri 6,415 sessions 9.A.4 Packet Pg. 336 Attachment: Miles Media NAPL_04_2024 - Website Reporting 6 PARADISECOAST.COM EVENTS –GOAL COMPLETIONS •Enews Signup: 439 •Guide Order: 190 •Deals Views: 1,488 •Hotels & Rentals Listing Views: 20,287 •Ebook Views: 33 •Partner Referrals: 2,829 9.A.4 Packet Pg. 337 Attachment: Miles Media NAPL_04_2024 - Website Reporting 7 PARADISECOAST.COM DEFINITIONS MoM: Month over Month YoY: Year over Year 9.A.4 Packet Pg. 338 Attachment: Miles Media NAPL_04_2024 - Website Reporting THANK YOU 8 9.A.4 Packet Pg. 339 Attachment: Miles Media NAPL_04_2024 - Website Reporting PARADISE COAST SPORTS COMPLEX Paradise Coast Sports Complex (PCSC) TDC Report Q2 Report FY 23-24 9.A.5 Packet Pg. 340 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner Q2 RECAP SPORTS EVENTS Jan: Steps "XPO" Lacrosse Jan: College Properties "Soccer and Lacrosse Masters" Jan: Tournament Success Group "Paradise Cup" Soccer Jan/Feb: CCPS Middle School Soccer Tournament and Finals Soccer Feb: Tournament Success Group "Weston Cup" Soccer Feb: Dynamic Sports Management "Winter Classic" Lacrosse Feb: Dynamic Sports Management "Southwest Florida Shoot Out" Lacrosse Mar: Play MARS "Turf Wars" Kickball Mar: Humane Society "Run for a PAWS" 5k Mar: Trilogy "Spring Break Training" Lacrosse Mar: Paradise Coast Sports Complex "Shamrock Showdown" Lacrosse 9.A.5 Packet Pg. 341 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner Q2 RECAP OTHER EVENTS Jan/Feb/Mar: Legends Concert Series Jan/Feb/Mar: Movies in Paradise Jan: Associate Leadership Collier Event Jan: Collier County Parks and Recreation ActiveNet Training Jan: FC Naples Announcement and Fan Fest Feb: Naples MotoFest Carshow Feb: Shy Wolf "Wolf Stock" Music and Craft Beer Event Feb: FOCCM "Jazz on the Lawn" Feb: Paradise Coast Sports Complex "SuperBowl Watch Party" Mar: Naples Dealers Customer Appreciation St Patrick's Day Party Mar: Paradise Coast Sports Complex "Easter Egg-Stravaganza" 9.A.5 Packet Pg. 342 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner Q2 2023-2024 FINANCIALS Revenue •Actual $792,011 ($61,098 over budget) •March 2nd highest revenue month on record COGS •Actual $243,693 ($51,381 under budget) •2023 $314,922 •Gross profit $548,318 ($112,478 over budget) Expense Snapshot •Actual $377,625 ($9,938 under budget) •NOI of $168,693 ($122,417 over budget) 9.A.5 Packet Pg. 343 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner YEAR TO DATE 2023-2024 FINANCIALS Revenue •Actual $1,752,746 ($342,530 over budget) COGS •Actual $619,560 ($30,396 under budget) •Gross profit $1,133,187 ($372,926 over budget) Expense Snapshot •Actual $795,699 ($42,487 over budget) •NOI of $377,488 ($330,440 over budget) 9.A.5 Packet Pg. 344 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner PROJECTIONS Revenue •$730,913 Tracking to be 70% of annual revenue by the end of Q2 ACTUAL 71% OF ANNUAL REVENUE COGS •$297,074 Tracking to be 91% of annual COGS by the end of Q2 ACTUAL 61% OF ANNUAL COGS Expense Snapshot •$387,563 +/- within 5% of budget by the end of Q2 ACTUAL 5.6% OVER EXPENSE 9.A.5 Packet Pg. 345 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner UPCOMING EVENTS Q3 Apr: Pop Warner Spring Football and Cheer Apr: Kick Off Soccer "Spring Shoot Out" Apr: Tournament Success Group "South Florida Cup" Soccer May: FHSAA State Lacrosse Championship Tournament Jun: Triple Threat Elite Lacrosse Jun: Nike Skills Camp Football Jun: 3v3 Live Soccer Tournament Jun: FBU "Top Gun" 9.A.5 Packet Pg. 346 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner Q3 PROJECTIONS Revenue •$553,031 Tracking to be 92% of annual revenue by the end of Q3 COGS •$175,000 Tracking to be 79% of annual COGS by the end of Q3 Expense Snapshot •$378,034 +/- within 78% of budget by the end of Q3 9.A.5 Packet Pg. 347 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner Q2 ON-SITE FOOT TRAFFIC Increased Trilogy attendance & Eggstravaganza fell in March No Ocean City LAX in 2024 2023 Jan. Total Foot Traffic: 28,271 2024 Jan. Total Foot Traffic: 20,775 2023 Feb. Total Foot Traffic: 40,436 2024 Feb. Total Foot Traffic: 70,069 2023 Mar. Total Foot Traffic: 12,284 2024 Mar. Total Foot Traffic: 31,637 2023 Quarterly Total Foot Traffic: 80,991 2024 Quarterly Total Foot Traffic: 122,481 Increased attendance for Weston Cup & Winter LAX Classic 9.A.5 Packet Pg. 348 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner MARCH 2024 ONLINE TRAFFIC Total Viewed Pages: March 2024 Sessions: 13,976 March 2023 Pageviews:16,946 Google Searches: March 2024 Search: 4,724 VS.March 2023 Search:3,227 New Visitors: March 2024 Search: 9,723 VS.March 2023 Search:7,174 Google My Business PCSC Profile Interactions:1,217 PCSC Profile Views:7,752 PCSC Profile Searches:4,724 Cove Profile Interactions:240 Views:5,559 Searches:2,798 Factory Profile Interactions:141 Views:521 Searches:131 Facebook Monthly Posts:56 Facebook Reach:107,300 Facebook Visits:6,900 Paid Reach:2,106 Impress:4,807 Page Likes:8,510 (UP +173) Total Followers: 10,407 (UP +395) Linked In Followers:360 (UP +105) E-Newsletter Four March Newsletters sent to total of 24,617 Subscribers 44.75%Avg. Open Rate 2.32%Avg. Click Rate Instagram Posts This Month: 16 Total Posts: 1,438 Total Followers: 5,101 (UP +333) X (Twitter) Tweets This Month:18 Total Posts:2,233 Tweet Impressions:4,111 Total Followers:1,177 (UP +44) 9.A.5 Packet Pg. 349 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner JAN. - MAR. 2024 MEDIA PROMOTIONS January 17, 2024 NBC-2 USL Naples February 24, 2024 NBC-2 SWFL Shootout 9.A.5 Packet Pg. 350 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner THANK YOU! 9.A.5 Packet Pg. 351 Attachment: SFC presentation 2nd Quarter 23-24 TDC - Jan-Mar (29100 : Marketing Partner VISITATION April 2024 9.A.6 Packet Pg. 352 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner April 2023 April 2024Collier Museum at Government Center 1,172 1,020Immokalee Pioneer Museumat Roberts Ranch 424 573Marco Island Historical Museum 2,120 1,821Museum of the Everglades 1,712 1,529Naples Depot Museum 0 857TOTAL5,428 5,800Outreach: Educational 57 36Outreach: Marketing 274 5,800 TOTAL VISITORS IN APRIL 9.A.6 Packet Pg. 353 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Where are you from? Full-time Collier Resident14% Part-time Collier Resident14% Florida resident (not Collier County)14% US resident (not Florida)53% International5% 9.A.6 Packet Pg. 354 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner How did you hear about us? 11 12 15 15 26 28 89 0 10 20 30 40 50 60 70 80 90 100 Social Media Advertisement Newspaper or Magazine Feature Brochure or Flyer Web Search Other Word of Mouth 9.A.6 Packet Pg. 355 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Please explain why you would or would not recommend this museum to others. Well designed exhibits with excellent information. I learned a lot about southern Florida's history that I never knew before friendly and helpful staff I would come here again Our visit to the museum was on of the highlights of our time in Everglade City. We were extremely impressed with the presentation of the exhibits, in particular, the emphasis on Native American history in the written narratives of exhibits… Thank you.i loved connecting to the history of this area. i really appreciated the exhibit about indigenous peoples in the entrance!Both permanent and special exhibitions were interesting and educational. The staff at the reception was very friendly and extremely helpful.Excellent! Very knowledgeable and friendly staff! Fun to learn about sw Florida and its history! Thanks!!!!Wonderful. The more I learn about this area, the more I love it.Very friendly and informative staff, great exhibit. I learned something today. Thanks.Very entertaining and just amazed with the volunteersgreat -always learn something new Really informative and heart warming and inspiring 9.A.6 Packet Pg. 356 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Customer Satisfaction AVERAGE MAXIMUMPlease rate your overall experience with this Museum.4.89 5.0How satisfied were you with the service you received?4.88 5.0How likely are you to recommend this Museum to a friend or colleague?9.65 10.0 9.A.6 Packet Pg. 357 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner How likely are you to recommend this Museum to a friend or colleague? 4% (3)7% (13)89% (152) 0%10%20%30%40%50%60%70%80%90%100% Detractor Passive Promoter 9.A.6 Packet Pg. 358 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Current Exhibits 9.A.6 Packet Pg. 359 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Swamp Angels: A History of Mosquitoes and Mosquito Control For thousands of years,mosquitoes and thediseasestheycarryhaveinfluencedhistoricaleventsaroundtheworld—giving tinymosquitoesagiantimpactonourhistory.Explorers,soldiers,and residents ofsouthwestFloridahavebeenbattlingthese“swamp angels”since humans stepped on thepeninsula.Over 40 species live in CollierCounty,and controlling the pests has been aseriousindustryforover70years.Althoughthetraditionaldiseasesfrommosquitoessuchasmalaria,yellow fever,and dengue feverhavelargelybeeneliminatedhere,newdangerssuchasZikaandWestNileViruscontinuetothreatenourpopulation. Immokalee Pioneer Museum May 7 – June 29, 2024 9.A.6 Packet Pg. 360 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Thank You for Your Service — A Salute to Everglades Veterans Every year Museum of the Everglades collaborates with our local school – the last K-12 public school on a single campus in the state of Florida – to create an exhibit that celebrates a specific aspect of this unique community. Students submit artwork, photos, videos, stories, interviews and more to help us share a part of the character and history of the area with visitors from around the world. This year we have challenged the students to celebrate military veterans from the greater Everglades City area. This includes historic figures from the region’s storied past, family members, ancestors, and those who recently served or are still deployed. Our goal is to recognize as many veterans from the area as we can and salute their service to our country with creative, artistic, and literary tributes composed by our local students. The exhibit will be augmented with historic information about the area’s contributions to our country’s armed conflicts in both natural resources and manpower. Thousands of board feet of bald cypress were logged for the building of Navy vessels during WWII, and many local fishing vessels were commandeered and repurposed as patrol boats to protect coastal waters. Men and women from Everglades, Chokoloskee and Ochopee have served in nearly every military action since the Civil War, and profiles of hometown heroes like Peg and Totch Brown (both Bronze Star recipients during WWII) will be prominently featured. Museum of the Everglades May 14 to September 14, 2024 9.A.6 Packet Pg. 361 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Collier Employee Art Show Exhibit Wallace Stevens is known to us today as an American poet who won the National Book Award, a Frost Medal, and a Pulitzer Prize. But to the people in his day -to-day work life, he was just another insurance executive at The Hartford. Is the person in the cubicle next to mine a secret Picasso? Collier County employees are dedicated public servants, but they have many other talents as well. Join us for the Creative Collier Employee Art Exhibition and discover the unknown abilities of the people who keep our County running. Collier Museum at Government Center June 8 to October 5, 2024 9.A.6 Packet Pg. 362 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Holiday Traditions in Florida From Christmas Island Style to Swamp Buggy Races, Southwest Floridians either put their own spin on a holiday or fashion a holiday to suit our unique environment and culture. This exhibit will feature the Museum of Florida History’s exhibit, Holiday Traditions in Florida, and supplement it with material from our collections to celebrate what makes Collier County and Florida unique. Come celebrate with us! Marco Island Historical Museum June 11 – September 21, 2024 9.A.6 Packet Pg. 363 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner Events: For additional details please visit CollierMuseums.com Third Thursday: Observing Juneteenth: More Black History of Everglades City June 20 | 2:00 pm-3:00 pmMuseum of the Everglades Summer Mango Fest!June 22 | 10:00 am-1:00 pmImmokalee Pioneer Museum Second Tuesday Lecture: Burmese Pythons: Research and Removal Efforts in Southwest Florida and What You Can Do to Help July 9 | 2:00 pm-3:00 pmCollier Museum at Government Center Ice Cream Social Family DayJuly 13| 10:00 am-1:00 pmCollier Museum at Government Center 9.A.6 Packet Pg. 364 Attachment: 4.24 CC Museums TDC Report CORRECTED (29100 : Marketing Partner 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 10.A Doc ID: 29101 Item Summary: Tourism Staff Reports Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 06/07/2024 10:01 AM Submitted by: Title: – Tourism Name: Jay Tusa 06/07/2024 10:01 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 06/07/2024 10:01 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 06/07/2024 10:10 AM Tourism John Melleky Tourism Review Completed 06/07/2024 2:25 PM Office of Management and Budget Christopher Johnson OMB Completed 06/10/2024 10:13 AM County Manager's Office Geoffrey Willig CMO Analyst Completed 06/10/2024 11:25 AM Corporate Compliance and Continuous Improvement Megan Gaillard Additional Reviewer Completed 06/10/2024 8:24 PM Tourism Sandra Rios Tourism Review Completed 06/11/2024 4:12 PM Tourism Jay Tusa Tourism Director Review Completed 06/12/2024 9:58 AM Tourism Jay Tusa Tourism Director Review Completed 06/13/2024 10:46 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/13/2024 11:54 AM County Manager's Office Dan Rodriguez Deputy County Manager Completed 06/13/2024 2:56 PM County Manager's Office Ed Finn Deputy County Manager Completed 06/14/2024 12:33 PM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 10.A Packet Pg. 365 1 TDC Collier County - Meeting date: June 18, 2024 STAFF REPORTS The following is a report encapsulating the staff activity for the time period April 1-30, 2024. This detailed report contains activities, actions, recaps and actionable learning by focus disciplines. 10.A.a Packet Pg. 366 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 2 TABLE OF CONTENTS Page(s) 1. Staff Topline Activities -- 3-4 2. Arts & Culture -- 5-6 3. Group Meetings -- 7-8 4. Midwest Sales -- 9-11 5. Specialty Markets -- 12 6. PR & Communications -- 13-14 7. Social & Digital Media - - 15 8. Travel Trade -- 16-17 9. International Sales -- 18-20 (UK/Ireland) 10. International Sales -- 21-23 (Germany) 11. Sports Complex -- 24-26 10.A.a Packet Pg. 367 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 3 STAFF TOPLINE ACTIVITIES ARTS & CULTURE • Began the process of orientation and determining future division project oversight with the new Director. • Developed overview and updated applications to prepare for the new Arts and Culture Grants cycle. GROUP MEETINGS • Attended Prevue Meetings’ Incentive Evolution with one-on-one appointments with 31 incentive planners. • We conducted three client site visits for future meetings, and two hotel partners visits. MID-WEST SALES • 42 one-on-one presentations to meeting and incentive planners. • 33 RFPS and 2 definite groups for 2024 (487 Room Nights). SPECIALTY MARKETS • Attended the Activity Director Tradeshow - an event for local attractions to showcase their offerings to community and lifestyle directors from across Collier County and beyond. The event brought to light that many attendees were previously unaware of the CVB's location what we do and the extensive range of services it can offer not only to tourists but in county residents as well. • Small market meetings play a crucial role in sustaining Florida's Paradise Coast, driving economic growth, and fostering community engagement. PR & COMMUNICATIONS • Earned media efforts for April 2024 resulted in 41,776,994 media impressions with a Media Value of $5,881,523.08. • Media highlights include placements in Travel Daily Media, Irish Travel Trade, Women’s Health, AOL, Yahoo! Life, Time out, Miami Herald and MSN. SOCIAL & DIGITAL MEDIA • Conducted partner interviews for National Travel & Tourism Week. • Provided Film Permitting services for Visit Florida. LEISURE SALES • Chicago travel advisors appreciated the opportunity to see us in person, as it allowed them to forge stronger relationships and gain a deeper understanding of the destination and its new offerings. The sales mission enhanced their ability to promote our destination more effectively. 10.A.a Packet Pg. 368 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 4 UK & IRELAND • Ocean Holidays tour operator training. Following negotiations to proactively add Florida’s Paradise Coast into additional fly drive programs from the gate ways of Orlando and Miami – we were the only destination to successfully achieve inclusion in all five offerings. We hosted a virtual training for an estimated 30 sales agents highlighting the properties included within the packages plus destination updates to inspire the agents for further sales and booking into our region. • News of Jay Tusa’s appointment as Tourism Director for Naples, Marco Island and the Everglades CVB was published by four (4) trade media outlets and distributed in two (2) trade media email newsletters with an earned value of $13,407 and total reach of 532 ,040. Plus additional media coverage overall monthly earned value $21,244. DIAMONDE • Attendance at virtual " Knowledge Day USA" of Germany´s leading trade publication “fvw”, April 11. • Sales Trip to Zurich (Switzerland) and tour operator inhouse trainings, April 23-25. SPORTS COMPLEX • As part of the financial reporting for year to date, Paradise Coast Sports Complex has brought in over 1.7 million in revenue. This is about a $343,000 improvement on the 2024 budget. • The South Florida Cup, hosted at the end of April, was the largest tournament hosted at Paradise Coast Sports Complex, to date with 291 teams. This event utilized three additional locations including: North Collier Regional Park, Big Corkscrew Island Regional Park, and Veteran’s Park. 10.A.a Packet Pg. 369 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 5 ARTS AND CULTURE John Melleky – Arts and Culture Manager April 1 – 30, 2024 TDT Grants and Other Grant Programs • Prepared a “one sheet” on all aspects of the Arts and Culture Grants and an FAQ sheet for the County Manager’s office. • Reviewed the arts and grants program with the new Tourism Director – April 22. • Met with Commissioner LoCastro about the Arts and Culture Grant program – April 22. • Held a meeting with the team to discuss all the grant programs (beaches, beach parks, arts and culture, and sports) to determine how to develop standardized procedures for all programs. • Updated the online applications for grant categories C-2 - Non-County Museums and B – Marketing for the FY 2024-2025 grant cycle. • Reviewed financial reimbursement requests and completed follow-up with organizations as needed. TDT Grants Meetings DATE ORGANIZATION April 8, 2024 United Arts Collier April 19, 2024 The Holocaust Museum, Marco Island Center for the Arts General CVB Projects • Attended various meetings regarding processes and procedures for the new Director. • Completed the Department Budget for FY 2024-2025. • Attended weekly meetings with the Deputy County Manager. • Attended CHUBB Classic Recap meeting – April 8, 2024. • Attended meetings with the following Tourism Department partners: o Web Agency – April 9. o PR Agency – April 2. o Advertising Agency and Marketing Plan Creation – April 2, 10, 16, 17, 22, 24. o Research Agency – April 11, 25. o Zartico – April 29. • Tourism Fulfillment Warehouse project o Attended and ran negotiations with a new vendor – April 11. o Updated new fee schedule and scope of services – April 17. • Website Services RFP o Answered RFP questions – April 11, 17. • Financial Projects o Attended the user testing for the new SAP HR Module – April 12. o Set up and attended a meeting with the Clerk’s office regarding invoices for international costs – April 16. • Great Wolf Lodge Opening – April 16. • Marketing Summit – attended staff meeting on the summit April 26. 10.A.a Packet Pg. 370 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 6 • FBU – attended contract review – April 30. • USL – Introductory meeting – April 30. ¡ARTE VIVA! – Hispanic Art Festival • Prepared materials and held a meeting with the organizations on April 24, 2024, to discuss Season 3 of ¡ARTE VIVA! • Approved advertising for Ravinia and a digital campaign for the Toronto Film Festival. Outreach to Arts and Culture Organizations Outreach to organizations includes meetings, introductions, and attending various arts and cultural activities throughout the month. DATE ORGANIZATION April 2, 2024 Associate Leadership Collier – spoke at Arts Day April 10, 2024 Meeting with Tammy DeCaro, artist April 10, 2024 Marco Island Center Theatre, Love Letters April 11, 2023 Artis—Naples, Marketing committee meeting April 12, 2024 Unidos Latino Kitchen – attended opening event April 13, 2024 Naples Art District 2nd Saturday event – World Art Day April 16, 2024 United Arts Collier – exhibition at The Collective April 24, 2024 Method and Concept – exhibition opening April 26, 2024 Alamo Drafthouse - opening April 27, 2024 Naples Art Institute – art show and photography exhibition Gulfshore Opera - Turandot April 30, 2024 Opera Naples – event for Ramon Tebar and season announcement Upcoming Strategic Initiatives • Open Arts and Culture Grant cycle for FY 2024-2025 and implement the review process. • Develop a schedule of events for season 3 of ¡ARTE VIVA! • Start the process for the Collier County Culture ads for all arts organizations. 10.A.a Packet Pg. 371 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 7 GROUP MEETINGS SALES REPORT Lisa Chamberlain, CMP – Group Sales Manager April 1 – 30, 2024 2023 2024 Number of Meeting Planner Contacts 75 in April 2023 62 (vs. 60 in March; 54 in February; 95 in January) Number of RFP leads sent to hotel partners 37 leads sent 43,922 potential room nights $26,248,245 Estimated Economic impact 35 leads sent (vs. 43 in March; 39 in February; 28 in January) 20.577 potential room nights (vs. 35,801 in March; 32,239 in February; 15,210 in January) $18,738,539 Estimated Economic Impact (vs. $23,498,570 in March; $23,495,447 in February; $10,447,952 in January Number of Groups booked 1 group booked 3 groups booked in April (vs. 0 in March; 5 in February; 1 in January) Total Room Nights/Econ. Impact for Period booked 545 total room nights booked (TRN) $260,987 direct spending EI; 1,572 TRN $934,302 direct spending EI; (vs. 0 and $0 in March; 1,634 TRN $1,017,277 in February; 1,137 TRN; $735,697 in January) Number of RFP Enhancement (RFPE) Requests 1 April 2023 1 For Apr (vs 0 for March; 2 for February 1 for January) Number of RFPE’s to Contract 0 April 2023 2 for April (vs. 0 for March; 0 For February; 0 for January) Client Site Visits & FAM’S 0 April 2023 3 in April (0 in March; 0 in February; 0 in January) Hotel Partner Site Visits 10 in April 2023 1 in April (1 in March; 2 in February vs. 2 in January; 3 in December) Number of Shows Attended 0 in April 2023 1 in April (vs. 1 in March; 1 in February; 2 in January; 0 in December) Events Attended / Sales Activity • Prevue Meetings’ Incentive Evolution at Evermore Resort in Orlando, FL. – April 3-5. • SW Florida’s Concierge & Guest Services Associations monthly meeting at The Revs Institute, Naples, FL - April 8. • Attended Tourist Development Council Meeting - April 16. • Great Wolf Lodge South Florida Hard Hat Tour - April 18. • Site visit with The International Energy Credit Association (IECA) for October 2024 at the JW Marriott Marco Island - April 18. • Vistar Site Visit and destination overview with Bree Friday & Hannah Schroepfer – The Ritz- Carlton, Naples and JW Marriott Marco Island - April 23 & 24. 10.A.a Packet Pg. 372 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 8 • Meeting with new hotel partner, Marnie Amdor, Director of National Accounts with Naples Grande Beach Resort - April 26. • Client visit with Kelly Fuller, Meetings & Incentives Worldwide, for NewSouth Window Solutions at Naples Grande - April 30. • Planning upcoming Hotel DOS Strategic Planning Meeting - May 23. • Continue to focus on the Incentive Meetings Market – our team recently attended Prevue Meetings’ Incentive Evolution Summit, the GMITE Global Meeting & Incentive Travel Exchange in Orlando in early April, as well as Incentive Live at the end of April. • Connecting with and assisting meeting planners who have submitted leads directly and through Cvent and other channels. UPCOMING STRATEGIC INITIATIVES • Reviewing upcoming travel calendar, including the Midwest market, and confirming events. • Continue to focus on the Incentive Meetings Market – our team plans to attend Incentive Research Foundation’s IRF Invitational at the end of May, and Meetings & Incentives’ M&I Forum in Miami in June. • Setting up Strategy Call with Paradise Advertising to discuss Organic Social Media Strategy for LinkedIn Articles • Continue to work with Paradise Advertising on social media content for LinkedIn posts to highlight relevant educational content in my monthly posting. LOOKING FORWARD • April 3-5 – Prevue Meetings’ Incentive Evolution Summit, Orlando, FL. • July 16-19 - FSAE Florida Society of Association Executives’ Annual, Orlando, FL . • August 7-9 - Prevue Meetings’ Meet Well , Charlotte Harbor, FL. • August 18-20 - Northstar Meetings’ Destination Southeast Point Clear, AL. 10.A.a Packet Pg. 373 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 9 GROUP MEETING SALES REPORT Synergy-Connect - Midwest Reps April 1 – 30, 2024 April 2023 April 2024 Number of Meeting Planner Contacts 65 200 Number of RFP leads sent 13 33 Number of Shows Attended 3 3 RFPS Event Name Organization Contact Stat e Dates Total Room Nights NTMA Annual Conference - Spring 2027 NHS Global Events Liz Parisi IL March 19-24, 2027 568 NCM Associates 2005 - Florida April 2026 Maritz Global Events Tami Mazzola MO April 17-23, 2026 79 SOA Board of Directors Meeting March 2025 Society of Actuaries Megan Lanning IL March 8-9, 2025 119 Winfield United 2026 Leadership Conference Prestige Global Meetings/Land O'Lakes Allison Feren MN January 12-16, 2026 990 2025 National Training Meeting HelmsBriscoe Kim Gillespie MN February 28- March 9, 2025 301 Melaleuca Quest 2025 ConferenceDirect Owen Hamilton ID February 2-9, 2025 1,136 American Family Insurance All4One Maritz Global Events Lisa Hart MO February 19-22, 2026 481 CK Canada Annual Conference HelmsBriscoe Dana King IL September 15- 19, 2024 118 CCCI-CRU Europe 2025 Arrowhead Conferences Beth Piatt IN February 19-22, 2025 142 Supply Chain Meeting Meetings & Incentives Beth Morrow IN January 11-15, 2026 1100 10.A.a Packet Pg. 374 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 10 Citizens COE 2026 Maritz Global Events Lisa Hart MO March 29-April 4, 2026 1093 National Council of Farmer Cooperatives Annual Conf HelmsBriscoe Jill Stone MO February 11-19, 2028 1471 2025 Westway President’s Circle HelmsBriscoe Lori Stickley OH March 21-26, 2025 109 Howard Hanna 2025 Top 100 Maritz Global Events Donald Palmer MO October 20-27, 2025 186 Howard Hanna 2025 Fall Incentive Maritz Global Events Donald Palmer MO October 2-13, 2025 1352 2026 US Services National Meeting Maritz Global Events Brandi Knob MO February 14-20, 2026 1465 Turf Holdings/TH Canada, Weedman 2025 HelmsBriscoe Paul Flynn WI December 6-13, 2025 902 Boehringer Ingelheim’s President’s Club, 2026 BI Worldwide Shay Farmer MN April 22-May 1, 2026 1803 Academy Annual Meeting M&I Worldwide Gail Sullivan WI February 17-19, 2025 1650 2025 Crayola National Sales Meeting HelmsBriscoe Debra Ravenscraft IL March 14-20, 2025 454 Osaic 2025 Optimum Incentive (Definite at JW Marriott) Maritz Global Events Tish Lewis TN October 21-24, 2024 362 Elanco Board of Directors February 2025 Elanco Michelle Quick IN February 17-20, 2025 70 Vistar 2025 Customer Appreciation ConferenceDirect Gayle Rapoport MN January 15-19, 2025 400 Wholesaler Advisory Panel Meeting Meetings & Incentives Melinda Monahan WI February 22-27, 2025 334 2025 USO National Sales Meeting HelmsBriscoe Kim Gillespie MN March 1-7, 2025 1698 NADA April 23-25 HN01 Maritz Global Events Amy Braun MO April 23-25, 2025 42 NCM Associates -2008- Naples, March 2026 Maritz Global Events Tami Mazzolla MO March 14-18, 2026 33 10.A.a Packet Pg. 375 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 11 Psychonomic Society 2025 Summer Governing Board Mtg Association Management Center Lauren Bettcher IL June 1-4, 2025 57 The Communications Network 2 ConferenceDirect Wendy David CA October 2-10, 2027 2075 NADA GR03 Maritz Global Events Dawn McAtee MO January 18-21, 2026 68 NCM 03705 2046 Naples Maritz Global Events Kristen Fried MO February 2-6, 2025 79 New South Window Solutions (Definite at Naples Grande) Meetings & Incentives Kelly Fuller IL May 2-5, 2024 125 2025 Spring NARMC Meeting AMEX Global Robin Trzesniewsk i IL March 2-6, 2025 90 NADA Maritz Global Events Amy Braun MO January 18-20, 2025 56 PROSPECTING and OTHER ACTIVITIES • Contacted 33 incoming leads for updates and recommendations. • Barb Attended Destination Reps Quarterly Meeting, Presented to Meetings Department at Society of Critical Care Management, Attended (2) SITE Chicago board meetings and (2)SITE committee meetings. • Maura Attended Questex GMITE (Global Meetings & Incentives Travel Exchange) in Orlando April 7-10 with 22 Appointments and presentations to meeting planners, Attended SITE Classic planning meeting, as Maura is assisting with the CSR segment of the event scheduled September 11 Attended Northstar Incentive Live in Las Vegas April 28 - 30 - 20 Appointments and presentations to meeting planners, Attended SITE FL & Caribbean Earth Month Sustainability events in Key Largo on April 19 and Punta Cana on April 27. LOOKING FORWARD (Trade Shows) • May 20-22, 2024 - MPI WEC Annual Meeting, Louisville KY • May 28-31, 2024 - Incentive Research Foundation Invitational, Bahamas • June 13, 2024 - SmithBucklin Networking Event • June 23-26, 2024 - M&I Americas Trade Show, Miami • August 6-7, 2024 - Meetings & Incentives Worldwide Summit, Chicago • August 27-29, 2024 - Connect Marketplace, Milwaukee • October 8-10, 2024 - IMEX - Synergy Client Breakfast • October 8-10, 2024 - IMEX - Synergy Destinations Booth TBD 10.A.a Packet Pg. 376 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 12 SPECIALTY MARKETS REPORT Michelle Pirre – Specialty Markets April 1–30, 2024 2023 2024 Number of Meeting Planner Contacts 10 6 Number of RFP leads sent to hotel partners. 10 Leads Sent with 1391 room nights $897,235.32 potential EIC 6 Leads sent with 1,539 room nights $1084,573.35 EIC potential SALES EVENTS / ACTIVITY • April 1 - Call with Becca Guerra Project manager for Precision Dynamics International. Looking for a venue with room for a vehicle inside the meeting space. • April 18 - Maximize Your Trip Advisor Presence, CVB Webinar for Partners • April 19 - Attended the Activity Director Tradeshow at the Paradise Coast Sports Complex. Met with several community directors looking for new and exciting things to do to offer to their county residents. In April, the CVB participated in the Activity Directors Tradeshow held at the Paradise Coast Sports Complex. This event provided a platform for local attractions to showcase their offerings to community and lifestyle directors from Collier County and beyond. For the CVB, it represented a valuable opportunity to enhance awareness of our presence within the community. Many attendees were surprised to discover our location and the extensive range of services we offer. Through our participation, we successfully increased awareness within the county that individual residents and activity directors can directly reach out to us for assistance. Whether it's recommendations for resident activities, event planning support, dining suggestions, beach information, or any other service, the CVB is readily available to help. Small market meetings play a crucial role in sustaining Florida's Paradise Coast, driving economic growth, and fostering community engagement. While larger conferences often receive more attention, these intimate gatherings significantly contribute to the region's tourism sector. They provide tailored experiences for specific niches, from corporate retreats to specialized industry seminars. These events not only generate revenue for local businesses but also showcase the diverse offerings of the Paradise Coast, highlighting its natural beauty and rich cultural heritage. UPCOMING STRATEGIC INITIATIVES • Assisting with planning the yearly Group Sales/DOS brainstorm luncheon. • Assisting with planning the CVB Annual Marketing Summit. • Assisting with planning the CVB Annual Tourism Star Awards. • August 27-29, 2024, Connect Marketplace (Specialty). • October 27-29, 2024, Northstar’s Small & Boutique Meetings. 10.A.a Packet Pg. 377 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 13 PUBLIC RELATIONS & COMMUNICATIONS REPORT Sandra Rios/Maria Power April 1–30, 2024 MEDIA UPDATES: • Detailed itinerary for Karla Lu/@polymathmom. • Detailed itinerary for Myriam Sandler/@mothercould. • Detailed itinerary for Lisa Marie Leuteritz – Vögel Magazine (Germany) – June FAM. • Limited itinerary for Brianna Bell, Canadian freelance journalist with bylines in The New York Times, The Guardian, The Globe & Mail, BBC. COMMUNICATIONS: • Tourism Update – guest speaker at Kiwanis Club of Naples – April 2. • Coordinate responses for Commissioner inquiries through PIO. • Drafted article for Destinations Florida re: appointment of Jay Tusa as new Tourism Director • Met with Liz Morris of Compass Hotel to discuss FAMs and working with hotel to host journalists and influencers. • Drafted and distributed May CoastLines. • Drafted agenda for weekly meeting with County Deputy Manager. • Review and approval of quarterly “What’s New” press release • Weekly Collier County PIO meetings. • Bi-weekly PR agency meeting with Lou Hammond Group. • Attended opening reception for Monochrome: Orange at Norris Center. • Attended opening media reception for Unidos Latin Kitchen + Bar - April 12. • July 6th Drone Show Celebration meeting - April 18. • Press Club BOD Meeting - April 18. • UAC Mixed Media Reception @ The Collective - April 18. • Great Wolf Lodge – Hard Hat Tour - April 18. • FRLA – Collier Chapter @ Hilton - April 23. • Ribbon Cutting Ceremony – Compass by Margaritaville - April 24. MARKETING: • Partnered with Carol Obermeier, Director Air Service development for RSW, for presentation to the TDC. • In-person marketing meeting with Paradise Advertising team – introduction of Jay Tusa. • Attended US Minto Open Pickleball – implemented sponsorship elements for the tournament. • Marketing Plan FY25 Meeting w/ Paradise team – April 22. • In-person meeting – Lou Hammond Group – intro to Jay Tusa – April 24. • Bi-weekly call with Downs & St. Germain research agency. • Bi-weekly meeting with Miles Media Group. • Meeting with Outlyer team to discuss FY25 Chubb Classic sponsorship. • Meting with Zartico representative – April 29. • Met with Marketing Director for United Soccer League (USL) to discuss sponsorship opportunities. • Review and approval of Florida Golf Alliance media placement. • Planning for annual Tourism Marketing Summit – July 25. • Review and approval of April advertising campaigns. 10.A.a Packet Pg. 378 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 14 ASSET FULFILLMENT: • Eric Strachan/Florida Weekly – photo assets for the 8th annual Minto US OPEN Pickleball Championships article. • Tim Aten/ The Naples Press – photo assets for article on Jay Tusa's appointment to tourism director. • Noreen Kompanik/ Rovology.com – photo assets for Pickleball story. • Erin Murphy/ Lou Hammond Group – photo assets for Pickleball pitch to media • Dave Flaherty/ SportsEvents Magazine– photo assets for pickleball news item. • Tatiana Rokou/Travel Media Applications– photo assets for article on Jay Tusa's appointment to tourism director. • Sarah Pickering/Northern Ireland Travel News – photo assets for website editorial on Jay Tusa’s appointment. • Peni Long/Starmark – photo assets for Collier County Tourism Website RFP. • Erin Murphy/Lou Hammond Group – photo assets What’s New Press Release. • Alexandra Loehrer/Cambridge Investment Research – photo assets for video for event on Marco Island. INTERIM DIRECTOR TRANSITION ACTIVITIES: • Public Records Training with Compliance team – April 3. • Call Center Services Bid – continued the process with Procurement. • Weekly meeting with Deputy County Manager. • Coordination of Grant A application from City of Marco Island for beach park facilities enhancements and repairs. • Approved TDC workflow submissions in MinuteTraq. • Budget review. NEWS & PRESS RELEASES: • Osteria Capri Adds New 3-Course Tasting Menu • Paradise Uncovered: What’s New This Season Along Florida’s Paradise Coast • Marco Island Center For The Arts Unveils Exciting Lineup For 2024-2025 Arts Center Theatre Season • Classic Board Game "Clue" Comes to Life at The Naples Players • The Naples Players Announce Opening of The Kizzie Theater With Free Event For The Naples Community • The Ritz-Carlton Naples, Tiburón Celebrates Spring with a Season of Exciting Experiences • Artis—Naples Announces Summer 2024 Visual and Performing Arts Programming • Unidos Hosts Cinco De Mayo Celebration May 3-5 • Treat Mom To a Serene Escape at Compass Hotel By Margaritaville Naples 10.A.a Packet Pg. 379 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 15 DIGITAL, SOCIAL AND FILM Buzzy Ford - Film Liaison, Digital & Social Media Coordinator April 1-30, 2024 APRIL SOCIAL MEDIA 2024 2023 LinkedIn LinkedIn Posts Sent: 5 Engagements: 289 Followers Gained: 23 Impressions: 2,281 LinkedIn Posts Sent: 9 Engagements: 182 Followers Gained: 15 Impressions: 2,268 Facebook Facebook Posts Sent: 13 Engagements: 6,757 Link Clicks: 43 New Fans: 76 Impressions: 3,251,155 Facebook Posts Sent: 23 Engagements: 110,898 Link Clicks: 22,876 New Fans: 274 Impressions: 6,612,310 Instagram Instagram Media Sent: 29 Engagements: 1,494 Followers Gained: 284 Instagram Impressions: 5,954,372 Instagram Media Sent: 31 Engagements: 4,591 Followers Gained: 672 Instagram Impressions: 870,970 CrowdRiff 14k interactions and 18k views 10k interactions and 33k views ThresHold360 Engagement: 49.46% Google Views: 80,061 Clicks: 3,439 Data not provided by the vendor. Tasks • Ongoing corrections & updates to the relaunched website. • Update website media center with various PR & publication initiatives. • Newsletter article link updates. • Conduct filming for the Paradise Coast Video Series. • Film Permitting (Visit Florida). • Set up Paradise Coast Sports Complex with Zoom Meeting capabilities. • Facilitate partner Threshold360 Webinar. • Update the PR section of the website. • Conduct CVB Staff Database training. • Write monthly Coastlines article. • Generate TDC Monthly Meeting Agenda. • Assist IT with staff cell phone upgrades. • Social Media Monitoring / Content Meeting. • Update partner listings & website articles. • Attend the Naples Botanical Garden Influencer event. • Update the “In the News” section, highlighting various destination coverage. 10.A.a Packet Pg. 380 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 16 TRAVEL TRADE SALES REPORT Claudia Wood – Global Sales Manager April 1–30, 2024 PERIOD AT A GLANCE 2023 2024 Number of Travel Agent Contacts 320 186 Number of FAM’s/Site Visits 0 1 Number Trade events Attended 2 1 EVENTS RECAP: • April 1– 4 – Visit Florida Domestic Sales Mission to New York and Chicago. Total travel advisors trained were 101 in NYC and 83 in Chicago. • April 14–18 – TW/VF Advisor Ambassador FAM. 2 advisors won the contest to be experts in our destination. SALES ACTIVITIES • Zoom meeting with Oonagh to prepare UK/Ireland budget submission - April 8. • Zoom meeting with Annette to prepare for DAC market budget submission - April 10. • SKAL Audit with board members - April 10. • Meet and greet with Alex Casto with Great Wolf Lodge - April 11. • Bi-weekly meeting with TravPro for new training platform production - April 18. • SKAL Southwest Florida Chapter Board Meeting - April 23. • SKAL Southwest Florida Membership Meeting and Dinner - April 24. • Ladies Power Luncheon networking event - April 25. • Department workflow and staffing discussion - April 26. • Visit Florida exemption back up preparation with Lisa - April 30. UK/Ireland and DACH markets: I continue to manage our international teams to finalize co-op campaigns, promo items, proofing articles and financial needs. Also working on final preparations for IPW May 3–7. Appointments requested, booth finalized, and shipping sent. Upcoming Strategic Initiatives: May 3–7, 2024 – IPW, Los Angeles. May 20, 2024 – Travel Weekly Webinar with our 2 Destination Ambassadors. Event Pictures: 10.A.a Packet Pg. 381 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 17 Advisor Abmassador FAM Chicago VF event – Claudia Wood Claudia Wood Melissa Bullock Erin Sudomir Postmaster 10.A.a Packet Pg. 382 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 18 INTERNATIONAL REPS UK & IRELAND – OMMAC ACTIVITIES April 1-30, 2024 UK and Ireland Market Update • The global tourism body’s 2024 Economic Impact Research (EIR) estimates the sector will contribute an additional $770 billion more than its previous record – generating one in every 10 dollars worldwide. • The Office for National Statistics (ONS) indicated that the UK’s GDP was estimated to have grown by 0.1% in February 2024, following growth of 0.3% in January 2024. Economists said it provided a strong indication the UK exited its mini recession at the start of the year. • The ONS also reported that inflation has fallen to its lowest level in two-and-a-half years, driven largely by slowing food price rises. Prices rose by 3.2% in the year to March, down from 3.4% the month before, according to official figures. While the overall rate of inflation has dropped, goods in the shops are still much more expensive than they were two years ago. • London Heathrow Airport forecast the busiest summer getaway on record after seeing record throughput of 18.5 million passengers in the first quarter, up by almost 10% year-on-year. • The World Travel & Tourism Council (WTTC) released a statement that has forecast a record- breaking year for travel and tourism in 2024, with the sector’s global economic contribution set to reach an all-time high of $11.1 trillion. Marketing, Sales and Promotional Activity • Demand within the travel industry remains high despite the ongoing cost-of-living crisis. • Research from Barclays shows that spending with both travel agents and airlines is continuing to increase year-on-year heading into the spring with more consumers choosing to prioritise travel over other areas of non-essential spending. • The government aims for 10% of all jet fuel in flights taking off from the UK to come from sustainable sources by 2030 through a Sustainable Aviation Fuel Mandate. • Agents have increasingly been urged to hone in on the experience element of a holiday to clinch a sale in the touring and luxury sectors. • IPW, leading US Travel Trade Show - May 3-7, 2024, additional outreach to UK & Ireland suppliers to ensure full schedule with appointments during the trade show. • IPW - Confirmed attendance at the VISIT USA UK & Ireland reception during IPW, the largest international delegation. • IPW - Confirmed attendance at the VISIT USA France reception during IPW. • IPW – additional outreach to the French delegation for appointments – especially to their MICE market delegates with a large delegation of 22 attending – highlighting the Paris - Miami direct route/ connectivity into Florida’s Paradise Coast. • IPW – ensured all materials and appointments in place. Coordinated new business cards with Paradise advertising for print in UK. • Continue to establish suitable proposals for consideration and activate at earliest date. Our aim is to achieve prominence and key position of Florida’s Paradise Coast front of mind with both trade and consumer. During IPW aim to review number of opportunities and activate during May/June. • Assisting with a number of individual trade requests for future visits to the destination. 10.A.a Packet Pg. 383 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 19 • Planning the attendance for Visit USA UK July 4 trade event – held in June for maximum attendance. • Additional follow up with Prize winner of the TTG / Visit Florida Easter promotion. • Outreach to hotel partner in follow up of consumer prize winner to ensure confirmation of upcoming trip - postponed previously from Covid and Hurricane Ian. • Continue to work in alignment with the CVB regarding budget and activity moving forward into 2024. • Updates - industry updates included within our CVB weekly zoom meeting for planning – all noted above under market updates. • Mailing House – maintaining distribution of CVB literature for consumer and trade requests. Public Relations and Communications Activity Media Summary - Overview • Family travel has been a key focus for national titles across the board, with all the nationals in April publishing stories on travel with kids, from babies to teens. • Gen-Z Tiktokers have been popularising destinations due to their affordability and lower crowds, which has seen media titles publishing stories on destinations like Croatia and Montenegro. • Budget travel continues to be a common theme surrounding the cost-of-living crisis. PR Activity • The team pitched five (5) stories themed on sustainable travel, family-friendly travel, arts and culture festivals, learning holidays and lesser-known experiences in the US. • The team localised and distributed one (1) press release about Jay Tusa’s appointment. • The team met with two (2) media to discuss Florida’s Paradise Coast, including Carmen Roberts, freelance for BBC Travel and BBC Travel Show. • The team also attended Roxhill’s April Media Event which included three Q&A sessions with The Telegraph Magazine, The Times Magazine and YOU Magazine. PR COVERAGE DATE PUBLICATION MEDIA TYPE JOURNALIST HEADLINE REACH EAV ($) 04.04.24 Brand TD Online Kanchan Nath Jay Tusa appointed as Tourism Director for Naples, Marco Island, Everglades Convention & Visitors Bureau 180,000 $4,536 04.04.24 ITTN Newsletter Newsletter Geoff Percival Jay Tusa appointed as Tourism Director for Naples, Marco Island, Everglades Convention & Visitors Bureau in Florida 60,000 $1,512 04.04.24 ITTN Online Geoff Percival Jay Tusa appointed as Tourism Director for Naples, Marco Island, Everglades Convention & Visitors Bureau in Florida 28,000 $706 04.04.24 Travel Daily News Online Theodore Koumelis Jay Tusa appointed as Tourism Director for Naples, Marco Island, Everglades 11,100 $280 10.A.a Packet Pg. 384 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 20 International Convention & Visitors Bureau 05.04.24 Brand TD Newsletter Newsletter Kanchan Nath Jay Tusa appointed as Tourism Director for Naples, Marco Island, Everglades Convention & Visitors Bureau 32,000 $806 07.04.24 NI Travel News Online Kirsty Johnston Tourism Director Appointed for Naples, Marco Island, Everglades Convention & Visitors Bureau 220,940 $5,568 09.04.24 Planet Golf Review Digital Magazine Peter Ellegard Road Trippin' 38,000 $958 11.04.24 NI Travel News Online Kirsty Johnston 13 unmissable arts and culture festivals worldwide for 2024 220,940 $5,568 4.24.23 Viestra Magazine Online Katie Saunders 13 unmissable arts & culture festivals in 2024 56,000 $1,411 TOTAL (9) 846,980 $21,344 *EAV means Equivalent Ad Value and is a standard used to evaluate the value of earned media placements (Earned Media is a placement achieved through PR efforts while Paid Media is an ad that is paid for and placed in a publication through advertising) 10.A.a Packet Pg. 385 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 21 International Reps German & BeNeLux Markets Prepared by DiaMonde e.K., Annette Eckhardt, Senior Account Manager April 1-30, 2024 FORECAST MAY • Attendance at IPW in Los Angeles, May 3-7 & follow-up. • Finalization of our campaigns FY 23-24 and preparation for marketing plan FY 24-25. SUMMARY OF ACHIEVEMENTS • Attendance at virtual " Knowledge Day USA" of Germany´s leading trade publication “fvw” - April 11. • Sales Trip to Zurich (Switzerland) and tour operator inhouse trainings - April 23-25. • Execution for our B2C luxury campaign w. German radio station Klassikradio, Edeltravel, Tampa and the Keys with a reach of 2,876,000 listeners from - April 15-20. • Confirmation of our B2B online campaign with urlaubstracker, Orlando and Tampa. • Confirmation of individual press trip of Lisa-Marie Leuteritz from June 17-19 as part of a Visit Florida trip. • Mail-out of the Paradise Coast spring press release to 239 media contacts in the DACH market. • Final preparations for IPW 2024 including setting up manual appointments. Overall we have 33 appointments confirmed out of the German and BeNeLux markets. SALES ACTIVITIES – B2B & B2C - HIGHLIGHTS • FTI Touristik AG, PM North America, Florian Renner, Group Head Destination North America, Switzerland Executed a one-hour inhouse training for product and sales team of USA department of FTI Group Switzerland. In total 12 agents attended. Afterwards Florian gave us a detailed update on the business development to our region. None of their top sellers were among the hotels directly affected by Hurricane Ian in 2022, the entire region naturally suffered a noticeable setback in the first few weeks. Some hotels that performed well before the pandemic (18/19) with an attractive price-performance ratio were unfortunately no longer in their portfolio after the pandemic (22/23). The main reasons for this are the resort fee issue and, on the other, the equally well-known trend of shifting from static to dynamic contracts where it is not possible or permitted to display rate plans including resort fees. In 22/23 they had a noticeably smaller portfolio than in 18/19. With all the hotels FTI has on offer, they are in a very good position in terms of price comparison and are more than competitive. However, the relatively high price level in Naples, which in view of the current overall costs of Florida and USA travel naturally prompts some customers to look for cheaper alternatives. As a generalist tour operator, they feel this effect more than a specialist tour operator. But are having also customers who can and want to pay a higher price level. They doubled sales at the two higher-priced LaPlaya Beach & Golf Resort and the Naples Grande Beach Resort - but without being able to compensate for the decline in the destination. • Hotelplan Suisse (MTCH AG), Melissa Clausen, Lead Product Manager Travelhouse, Switzerland 10.A.a Packet Pg. 386 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 22 One hours inhouse training for product and sales team of USA department of FTI Switzerland. In total 7 agents attended. The agents had a good very knowledge about destination Florida and appreciated our presentation which included lot of insider tips for Paradise Coast. Melissa also shared the good news that the business developed very well compared to 2023. FY 2023 they booked 227 pax to Naples and for 2024 already 407 pax as per April 24. • TUI Deutschland GmbH, Product Management North America, Sonja Rabba, Germany Followed us with Sonja regarding their booking numbers for 2024. The positive trend for Naples, Marco Island and Everglades is continuing as per April 25 they had booked 2230 room nights for their summer season (April to October) which is 63% of their 2023 room nights. • CANUSA TOURISTIK GmbH & Co. KG, Kolja Kassner, Senior Vice President, Germany Followed up with Kolja regarding their business to Paradise Coast for 2024. He is very satisfied, and our collaborations are paying off too. With 3,045 room nights, CANUSA already have an increase of 3.5% compared to the full-year result for 2023 and are very close to the figures for 2019, with sales already significantly higher in view of the price increases. MARKETING ACTIVITIES - HIGHLIGHTS • Urlaubstracker GmbH, Melanie Wittek, Junior Account Manager, Germany As discussed at ITB, we confirmed our summer B2C campaign with Urlaubstracker, TPA and MCO to push summer and early fall bookings. The campaign will run June to August 2024. First draft of the materials will be available mid of May. • Hotelplan Suisse (MTCH AG), Melissa Clausen, Lead Product Manager Travelhouse, Switzerland We have been working on a concept for a B2B/B2C campaign pushing the Swiss market for late summer/early fall bookings. They shared a great opportunity for a massive B2B/B2C online campaign with The Keys, FLL and Sarasota. Melissa will be creating a new travel package of these 4 destinations and the plan is to promote this and the destinations thought newsletter, social media marketing and share this information through their B2B channels. The campaign is planned for June 2024 (duration one month) and cost share is USD 3009 per partner. The price- performance ratio is very attractive for Switzerland and KPIs can be reported in bookings, clicks, impressions, etc. We recommend participating in this opportunity as Switzerland is a growing market with over-average income travelers and many repeaters. We have budgeted this expense in our FY 23-24 budget to be paid by the CVB with PO. Status: pending • CRD Touristik, Svenja Eisenacher, Marketing Manager, Germany We concluded our B2C campaign w. CRD, The Keys, FLL and Sarasota which ran March/April. The overall figures are as follows: - Advertorial in ZEIT REISEN w. 1/2 page: circ.: 602 k / 2.29 million readers. - Inclusion at ZEIT REISEN B2C newsletter: 90 k subscribers, opening rate 30.7%, clicks 693. - CRD FaceBook quiz: 1928 participants. - Inclusion at CRD B2C newsletter: 81 k subcribers, opening rate 19.83%, clicks 647. Please see detailed report in the addendum. Room nights will be tracked end of the year but overall outlook for Florida is very promising. Numbers are above 2023 room nights/pax. MEDIA / PR / COMMUNICATIONS ACTIVITIES - HIGHLIGHTS 10.A.a Packet Pg. 387 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 23 • fvw Medien Gruppe, Verlag Dieter Niedecken GmbH, Florian Hölzen, Deputy Director Sales, Germany Participated at Germany´s leading B2B publication “fvw” virtual “Knowledge Day USA” on April 11 with 20-minute webinar. A total of 104 B2C contacts attended the USA knowledge day. • Paradise Coast has been allocated a series of 4 x Facebook activity posts on the German Paradise Coast Facebook Page (16,1k Followers). Overall reach for April 1-30 is 5,542. Additionally, Naples, Marco Island & Everglades has been allocated 4x Facebook posts on our German B2B Paradise Coast Facebook Page (369 Followers). Please see screenshots of the posts in the clipping report. • We have forwarded the latest Paradise Coast spring press release to our media data base of 239 journalists, bloggers and influencers. Confirmed press trip of Lisa-Marie Leuteritz to Paradise Coast from June 17-19. She will be staying at the new AC Hotel. The guaranteed publications are: Der Kurier (print/online) , Front Row Society, Roadtrip Story auf ITCHY FEET. Besides Naples, Lisa-Marie will be visiting The Keys, Bradenton and Fort Myers. Robert Bebic, Editor-in-chief, TOURISTBOOK Followed-up with Robert regarding his planned Florida Special in June 2024. Naples, Marco Island & Everglades will be part of the special and we have forwarded him the latest press releases and access to our image library. Robert thanked us very much for our support and will contact us again in May to discuss the special. EVENTS Annette Eckhardt, Senior Account Manager of DiaMonde attended the following events on behalf of Naples, Marco Island & Everglades CVB: • Attendance at virtual " Knowledge Day USA" of Germany´s leading trade publication “fvw”, April 11: • 104 B2B contacts attended the knowledge day. • Sales Trip to Zurich (Switzerland) and tour operator inhouse trainings, April 23-25. In total we trained 35 team members of the product and sales departments of DER Touristik Suisse AG, travelhouse/Hotelplan and FTI Group. Also, we held sales meeting with tour operators go2travel and Knecht Reisen and met with Heinz Zimmermann, President of Visit USA Switzerland to discuss marketing and educational opportunities for the Swiss market. 10.A.a Packet Pg. 388 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 24 PARADISE COAST SPORTS COMPLEX (PCSC) – STAFF REPORT Marissa Baker – Sports Complex Manager with Collier County March (Financials) & April 2024 Events PCSC GENERAL • United Soccer League (USL) Agreement approved at the January 9, 2024, BCC Meeting and the USL team will start play in March of 2025. • The month of April: Legends Concert series, South Florida Cup, CCPS Beach Volleyball district championships, SWFL attractions Expo, with Local Programming continuing to use the facility Monday – Thursday and weekends as available! • The month of May: Legends Concert Series (cancelled), FHSAA State Lacrosse Tournament, and weekly local programming! PCSC MARCH FINANCIALS PCSC MARKETING STRATEGY - 2024 • Mix of paid marketing strategies and community involvement. • Paid local marketing to drive revenue for The Cove, Factory, Custom Threads and Events. • Attendance at major sporting conventions to enhance our presence on a national scale and build a ‘waiting list’ of event organizers and develop prospects for the future diamond fields. • Creation of a “Sports Tourist” guide to Collier County featuring access to local attractions, beaches, and excursions. • Engage with commerce groups to encourage B2B sales, host events and leverage PCSC as a stimulus revenue driver for the local business community. PCSC MAINTENANCE The two most requested amenities at the Paradise Coast Sports Complex continue to be a playground and additional shade. • Playground – Agreement with GWL that states the organization will match Collier County in up to $200,000 to build an amenity. • Shade – More shade is coming in phase 3 – field 9 with a pavilion structure covering the field. We have some projects that are in process: • FPL Sports Lighting - Sand Volleyball courts in process. • Flooring - Facility Restroom floors renovations in process. - Factory Flooring renovation in process. • Bird Management 10.A.a Packet Pg. 389 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 25 - Creating maintenance issues for the staff. - RFP process started. • Gate - Install cattle gate on N side of complex to help with traffic control during events and closing the facility in the evenings. • Beach Volleyball Netting - To request quotes using the small GC contract to install netting behind beach volleyball courts as balls going into the lake is becoming a problem now that the courts are being programmed often. Recently Completed Maintenance Projects: • FPL has restored parking lot lights at stadium. • New shade structure installed at the Factory. 10.A.a Packet Pg. 390 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 26 10.A.a Packet Pg. 391 Attachment: TDC Staff Reports & topline activities v3 (29101 : Tourism Staff Reports) 06/18/2024 COLLIER COUNTY Collier County Tourist Development Council Item Number: 12.A Doc ID: 29027 Item Summary: TDC Next Meeting Date-July 16, 2024 Meeting Date: 06/18/2024 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 05/28/2024 9:57 AM Submitted by: Title: – Tourism Name: Jay Tusa 05/28/2024 9:57 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 05/28/2024 9:57 AM Corporate Business Operations Jennifer Reynolds Financial Operations Review Completed 05/28/2024 10:05 AM Tourism John Melleky Tourism Review Completed 05/28/2024 12:31 PM County Manager's Office Geoffrey Willig CMO Analyst Completed 05/28/2024 12:34 PM Tourism Sandra Rios Tourism Review Completed 05/31/2024 5:14 PM Office of Management and Budget Christopher Johnson OMB Completed 06/01/2024 2:53 PM Tourism Jay Tusa Tourism Director Review Completed 06/03/2024 9:48 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/12/2024 9:51 AM Tourist Development Council Paul Beirnes Meeting Pending 06/18/2024 9:00 AM 12.A Packet Pg. 392