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Agenda 06/11/2024 Item #11E (Update on current service and staffing levels at the ten Collier County Public Libraries)06/11/2024 EXECUTIVE SUMMARY Recommendation to accept an update on current service and staffing levels at the ten Collier County Public Libraries. The presentation discusses realigning hours of operation to optimize service with our current staffing levels that will best continue to serve patron demand and meet expectations. OBJECTIVE: To present a brief overview of current service and staffing levels at the ten Collier County Public Libraries. CONSIDERATIONS: Collier County provides clean, safe and inviting spaces to the public with 10 library locations throughout Collier County. Collier County Libraries provide approximately 475 weekly service hours to the public. Three Regional Libraries are open 60 hours per week; five Community Libraries are open 48 hours per week; and Neighborhood Libraries in East Naples and Vanderbilt are open 40 hours per week. As of May 31, 2024 the Library has a total of 96 positions (81 FTE’s), of which 25 are vacant. The Library has averaged more than one resignation each month over the past fiscal year. The Library provides multiple services to the public, which face pressure to quantity and quality due to staffing shortages. • Locations welcomed over 850,000 visitors in FY23, an increase of 11% over the previous year. Patrons used printing, faxing and scanning services 42,000 times last year, an increase of 10%. Public computer and iPad use increased 18%. Patrons accessed the Public WiFi 126,000 times, an increase of 35% over the previous year. • Patrons checked out 1.2 million physical items and over 500,000 digital items in FY23. This is a 3% decrease in physical items but a 10% increase in digital items. • The Library Division provided a variety of lifelong learning programs and cultural experiences to adults in FY23, over 82,000 people attended 724 programs. • Youth Programming has increased 24% this past year, the Library presented over 1,100 youth and family programs with over 45,000 attendees. The Library strives to develop and execute programs that foster innovation and creativity to support STEAM education along with early literacy skills. • The Mail-A Book program brings physical materials directly to the mailboxes of persons who are unable to visit the library in person due to disabilities or conditions of aging. Reducing service hours does not impact patron access to digital content available on the Library’s three major platforms (cloudLibrary, Overdrive, and Hoopla). These platforms offer approximately 1.2 million titles to patrons. In addition, patron demand for digital content continues to grow. In FY2017, digital checkouts were 13% of total checkouts; so far in FY2024, digital checkouts represent 30% of total checkouts. Total digital checkouts per copy are 5.6, whereas checkouts per copy of physical books are 2.1. Lee County system has approximately twice as many eBooks per capita as Collier County; Manatee nearly seven times as much; and Sarasota County nearly ten times as many eBooks per capita as Collier County. These benchmarks represent a national trend in growing patron preference for digital content. The eBook market is currently approximately $17 billion and is expected to grow to $21 billion over the next five years. Library eBook distributors are adopting strategies to gain higher market share that will increase access to additional titles and publishers. The rise of portable devices and the ease of downloading are creating an innovative environment for the “need now, read now” patron expectation. FISCAL IMPACT: The reduction in branch hours would give immediate savings in personnel costs: salaries and all related compensation benefits. The Library estimates that with the requested decrease in hours for one fiscal year, the Division could potentially save up to $650,000. If patron response were to indicate duplication of services, and the Board decides to close a branch, then the related savings to the operational budget would be saved in addition to the personnel costs. Vanderbilt operating expense for FY25 is tentatively budgeted at $66,000 plus $355,000 in personnel services. East Naples operating expenses are budgeted at $47,000 for FY25 plus $330,000 in personnel services. It is estimated each of these locations is budgeted $25,000 in capital monies. 11.E Packet Pg. 349 06/11/2024 GROWTH MANAGEMENT IMPACT: There is no Growth Management impact associated with this Executive Summary. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issues at this time and requires majority vote for approval. -JAK RECOMMENDATION: To maintain service level quality in the Library Division by reducing weekly service hours by 17% for a total of 80 hours, with minimal impact on services, and return to the Board this fall to course correct based on patron comments and concerns. Prepared By: Catherine Cowser, Library Director, Library Division ATTACHMENT(S) 1. Transcript 9-21-22,2023 Pages 54-58_001 (PDF) 2. CCPL_Staffing & Service Presentation (PDF) 11.E Packet Pg. 350 06/11/2024 COLLIER COUNTY Board of County Commissioners Item Number: 11.E Doc ID: 29060 Item Summary: Recommendation to accept an update on current service and staffing levels at the ten Collier County Public Libraries. The presentation discusses realigning hours of operation to optimize service with our current staffing levels that will best continue to serve patron demand and meet expectations. (Catherine Cowser, Library Director) Meeting Date: 06/11/2024 Prepared by: Title: Administrative Assistant – Library Name: Karen Tibbetts 06/03/2024 12:47 PM Submitted by: Title: – Library Name: Catherine Cowser 06/03/2024 12:47 PM Approved By: Review: County Manager's Office Dan Rodriguez PSD Reviewer Completed 06/04/2024 12:46 PM Library Catherine Cowser Director Review Completed 06/04/2024 1:08 PM Operations & Veteran Services Jeff Weir PSD Reviewer Completed 06/04/2024 1:14 PM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 06/04/2024 1:42 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 06/04/2024 2:33 PM Office of Management and Budget Blanca Aquino Luque OMB Reviewer Completed 06/04/2024 4:35 PM County Manager's Office Ed Finn Level 4 County Manager Review Completed 06/05/2024 12:46 PM Board of County Commissioners Geoffrey Willig Meeting Pending 06/11/2024 9:00 AM 11.E Packet Pg. 351 September 21, 2023 TRANSCRIPT OF THE MEETING OF THE BOARD OF COUNTY COMMISSTONERS Naples, Florida, September 2l -22, 2023 BUDGET HEARING LET IT BE REMEMBERED that the Board of County Commissioners, in and for the County of Collier, and also acting as the Board of Zoning Appeals and as the governing board(s) of such special districts as have been created according to law and having conducted business herein, met on this date at 5:05 p.m., in SPECIAL SESSION in Building "F" of the Government Complex, East Naples, Florida, with the following Board members present: Chairman: Rick LoCastro Chris Hall ffi,ffiYrMcDu,,iel r, Burt L. Saunders ALSO PRESENT: Amy Patterson, County Manager Edward Finn, Deputy County Manager Daniel Rodriguez, Deputy County Manager Jeffrey A. Klatzkow, County Attorney Troy Miller, Communications & Customer Relations Page I 11.E.a Packet Pg. 352 Attachment: Transcript 9-21-22,2023 Pages 54-58_001 (29060 : Collier County Public Library Staffing and Services Update Presentation) September 21,2023 your seats. Please take your seats. Thank you. Mr. Miller, who's the next speaker? MR. MILLER: Your next speaker is Kate, and I'm sorr5r, Kate, all I can do is the L. I can't read the rest of your handwriting. So I don't know what your last -- is it Ladella or Laswella? I'm not sure. Kate, are you here in the room? Oh, thank you very much. Kate will be followed by Pamela Cunningham. CHAIRMAN LoCASTRO: Sirs, gentlemen, can you please take your seats so we can get started. Thank you. MS. ZICHELLA: Yes, good evening. I've been a resident almost 40 years in Collier County. I support the rolled-back millage, and74 percent of the land owned by the government is a lot of land. So I hope that you'll do the job and keep your promises. Thank you. MR. MILLER: Your next speaker is Pamela Cunningham. She'll be followed by Jeanene Jewett. And Ms. Cunningham's been ceded three additional minutes from Angela Owasta -- Osato. Are you here, Angela? Can you verifu? (Raises hand.) MR. MILLER: Thank you so much. She'll have a total of six minutes. DR. CUNNINGHAM: Good evening, Commissioners. My name is Dr. Pamela Cunningham. I would like to start by acknowledging that in the best of times the decisions you have to make tonight are challenging, but we are not in the best of times. Our country, our coun$r, and our families are struggling, and this makes your jobs all the more difficult. We appreciate that you are rolling up your sleeves and looking for true solutions to our county's budget challenges. As I stated in my email to each of you last week, in regard to the budget, and specifically in regard to Conservation Collier, I strongly support a decision to minimize the funds they receive this year to the Page 54 11.E.a Packet Pg. 353 Attachment: Transcript 9-21-22,2023 Pages 54-58_001 (29060 : Collier County Public Library Staffing and Services Update Presentation) lowest possible level. I, as a conservative, love our environment and do what I can to protect it; however, as was discussed at last week's meeting and tonight, Conservation Collier is well in the black and does not need additional funds for this year. In contrast, many Collier families and businesses are not in the black and are struggling with their basic bills. We should not be taking money from them at this time and giving it to Conservation Collier. In the last budget meeting, there were several speakers who implied that if you do not raise taxes, the residents of this county will be significantly affected. I will argue that this is not true and provide you with two additional real-world examples of cuts that this county can make that will result in significant savings but will not significantly alter the lives of Collier residents. Firstly, I often take advantage ofthe shredding services at our recycling centers. When I pull into one of the six or seven recycling centers in Collier, I am usually the only car at the facility. There are three or four employees sitting waiting to help customers. After I have dealt with my shredding, which usually takes less than two minutes, I go to pull out, and I see the staff going back and sitting down. We do not need so many recycling centers in Collier County, and we certainly do not need as much staff as we have at each center. If you multiply this phenomenon throughout our county, not just in the recycling arena but in county facilities and staff in general, you can see that minimizing these inefficiencies would go a long way to minimizing the burden on the taxpayer. And depending on the rate at which county employees usually resign or quit, the county may be able to accomplish this deletion -- may be able to accomplish the deletion of unnecessary positions through attrition rather than through employee termination. Page 55 September 2l, 2023 11.E.a Packet Pg. 354 Attachment: Transcript 9-21-22,2023 Pages 54-58_001 (29060 : Collier County Public Library Staffing and Services Update Presentation) September 2l, 2023 Another potential area for cuts that I heard addressed at last week's meeting are our public libraries. The point was made that we are now in the technological age, and library services may not be necessary. In full disclosure, I will mention that my family frequents the Collier County libraries often. In fact, our libraries are some of my children's favorite destinations. So I come at this problem as someone who does not want to see libraries cut but who is looking for budget solutions. To make my case for supporting our libraries, I'm going to put on my physician's hat and discuss with you how harmful it is to simple lump this next generation of Americans into the technological age and put them on computers for their educational needs. I have printed off several scientific articles showing the damage that is caused to children, both young children as well as adolescents, who spend a significant amount of time on the screen. The current epidemic of screen time amongst our children is damaging this generation to an extent that sadly may be irreversible. As such, I urge you to continue with our public library system for children to be able to benefit from the actual reading of books which contain knowledge, and to have a quiet place to absorb this knowledge. The same is true for the adults of Collier County. Article 3 of America's Northwest Ordinance of 1787 stressed that -- religion, morality, and knowledge being necessary to good government and to the happiness of mankind. Schools and the means of education shall forever be encouraged. Our library system is not for simple entertainment. Libraries do not exist, as much as we Americans love our pets, as an extra place to find kittens to adopt. And as much as my children love these, libraries are not simply a place to hold magic shows in the summer. Libraries, especially in this technological age, are a place to Page 56 11.E.a Packet Pg. 355 Attachment: Transcript 9-21-22,2023 Pages 54-58_001 (29060 : Collier County Public Library Staffing and Services Update Presentation) September 21,2023 retum to true education and learning, which is one of the cornerstones of a free people. Now solutions. My family's library of choice is Orange Blossom library. It is a large facility with a good book selection. We sometimes, however, go to Vanderbilt Beach library, which is only an eight-minute drive away from Orange Blossom library. Vanderbilt Beach library is a much smaller facility, quiet, cozy, with a small but nice book collection. Despite being cozy and sweet, there is nothing at Vanderbilt Beach library that cannot be found at Orange Blossom library. We go there simply for variety. My point here is that Vanderbilt Beach library is a duplication of services, which is only an eight-minute drive from Orange Blossom. I urge you that rather than minimize the quality education that the good books of Collier County provide to our residents, both adults and children alike, that you consider minimizing duplication of services. I don't know exactly what that would look like. Would it mean a complete closure of Vanderbilt Beach branch? Would it simply be moving all programming out of the Vanderbilt Beach and placing it in Orange Blossom? Could staffing be consolidated between the two? These decisions are obviously up to you and your staff, but as someone who adores libraries and knows they have a significant place in maintaining our country's status in the world, I will say that even I am willing to look at this solution as a compromise that will leave the people of Collier County with excellent library services but without duplication of these services. I thank you gentlemen and your staff again for doing the hard work that is required here. There are places where cuts can be made. Please do not let people convince you otherwise. America is not in her roaring 20s. We will work towards and pray for a goal of Page 57 11.E.a Packet Pg. 356 Attachment: Transcript 9-21-22,2023 Pages 54-58_001 (29060 : Collier County Public Library Staffing and Services Update Presentation) September 21,2023 returning our counffy to prosperity, but at this time our belts need to be tightened. Thank you. MR. MILLER: Your next speaker is Jeanene Jewett. She'll be followed by Nicole Johnson. MS. JEWITT: Hello. Like many of the people before me -- MR, MILLER: Could you get on microphone, please. MS. JEWITT: Sorry. I'm also for Conservation Collier. I actually think that we should expand our conseryation efforts in Collier County. Not cut it. Not put it on hold. I do understand the referendum. I understand what it does; what it doesn't do; who it taxes, that's me the property owner. I understand the budget balance or the fund balance, as he explained earlier; and the whole list of properties waiting for Conservation Collier to evaluate them. So I urge you to please leave the fund as it is, leave the mill rate atthe2022 budget or mill rate, and approve the properties when Conservation Collier proposes for purchase. Thank you for your time. Thank you for listening to me. Thank you. MR. MILLER: Your next speaker is Nicole Johnson, and we'll follow her with George Sanchez on Zoom, and then Nancy Rose on Zoom. MS. JOHNSON: Good evening. For the record, Nicole Johnson here on behalf of the Conservancy of Southwest Florida and our over 6,500 supporting families. And we're here to support fulI funding of Conservation Collier atthe .25 mill, as voters overwhelming approved in 2002. The Conservancy's been involved in all three of the Conservation Collier referenda, 2002,2006, and then in2020. And as you have heard by numerous speakers before, all of these referenda were overwhelmingly supported by voters. Page 58 11.E.a Packet Pg. 357 Attachment: Transcript 9-21-22,2023 Pages 54-58_001 (29060 : Collier County Public Library Staffing and Services Update Presentation) C o l l i e r C o u n t yPublic L i b r a r yStaffing & S e r v i c e E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 11.E.b Packet Pg. 358 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) 10 Library Locations 3 Regional Libraries B C F 4 Community Libraries A E G H I 2 Neighborhood Libraries D J Naples South Headquarters Everglades Estates Marco Island Immokalee Golden Gate Vanderbilt Beach East Naples E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 3 REGIONAL LIBRARIES 5 COMMUNITY LIBRARIES 2 NEIGHBORHOOD LIBRARIES 11.E.b Packet Pg. 359 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) 3 REGIONAL LIBRARIES Open 60 Hours per Week Circulation & Reference Services Adult Programming Children‘s Programming Technology Services 5 COMMUNITY LIBRARIES Open 48 Hours per Week* Circulation & Reference Services Limited Adult Programming Limited Children‘s Programming Technology Services *The Immokalee Branch Library is open 40 hours & the Everglades Branch is open 32.5 hours each week. Hours & Services E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Collier County Libraries provide approximately 475 public service hours weekly 2 NEIGHBORHOOD LIBRARIES Open 40 Hours per Week Circulation & Reference Services Technology Services 11.E.b Packet Pg. 360 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) ADULT PROGRAMMING: 7 POSITIONS Provide a variety of life-long learning programs & cultural experiences to adults. In FY23, program attendance was approximately 82,000 across 724 programs. YOUTH PROGRAMMING: 12 POSITIONS Provide enriching programs for children and teens. In FY23, program attendance was nearly 45,000 across 1,104 programs, a 24% increase over the previous year. Execute programs that foster innovation and creativity to support science, technology, engineering, arts, and math skills for youth and teens. Expand the library's outreach to childcare facilities serving at-risk and underserved populations. LIBRARY SPACES: 7 POSITIONS Provide clean, safe, and inviting library spaces to the public. In FY23, the 10 library locations welcomed 850,000 visitors, an increase of 11% over the previous year. Preserve and improve asset integrity, efficiency, environmental stability, public service improvements, safety and security. CIRCULATION & REFERENCE: 36 POSITIONS Provides circulation of library items, including the technology to support this service. In FY23, patrons checked out 1.2 million physical items and 500,000 digital items. This represents a 3% decline in physical materials usage, but a 10% increase in digital usage over the previous year. Apply data analytics branch by branch to ensure relevant collections, services, hours and space utilization. TECHNOLOGY SERVICES: 12 POSITIONS Provides and supports technology services for the public, including printing/faxing/scanning, computer access, tablets, and WiFi. Develop and implement appropriate technology trainings and maintain online tutorials for digital resources. In FY23, patrons used printing, faxing, and scanning services 42,000 times, an increase of 10% from the previous year. Computer and tablet usage increased 18% to approximately 150,000. Patrons accessed the WiFi 126,000 times, an increase of 35% over the previous year. Programs for the Public E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 11.E.b Packet Pg. 361 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Youth Programming I N F Y 2 3 , W E H E L D 1 ,1 0 4 P R O G R A M S F O R C H I L D R E N A N D T E E N S A C R O S S O U R N I N E L O C A T I O N S , W I T H A T O T A L A T T E N D A N C E O F 4 4 ,6 6 7 . D U R I N G O U R 2 0 2 3 S U M M E R R E A D I N G P R O G R A M , 2 ,2 5 7 C H I L D R E N A N D T E E N S R E A D 2 8 ,9 4 2 B O O K S . A N A V E R A G E S T O R Y T I M E A T T H E H E A D Q U A R T E R S L I B R A R Y A T T R A C T S A N A U D I E N C E O F 7 0 . 11.E.b Packet Pg. 362 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Adult Programming 5 8 7 P E O P L E A T T E N D E D T H E E C L I P S E E V E N T A T H E A D Q U A R T E R S L I B R A R Y I N A P R I L 2 0 2 4 . I N F Y 2 3 , W E H E L D 7 2 4 P R O G R A M S F O R A D U L T S A N D F A M I L I E S A C R O S S O U R N I N E L O C A T I O N S , W I T H A T O T A L A T T E N D A N C E O F 8 1 ,9 9 7 . D U R I N G O U R 2 0 2 3 S U M M E R R E A D I N G P R O G R A M , 4 5 0 A D U L T R E A D E R S W H O C O M P L E T E D A T O T A L O F 2 ,2 2 8 B O O K S 11.E.b Packet Pg. 363 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) Operations COLLECTION DEVELOPMENT & MAINTENANCE: 8 POSITIONS Acquire, develop, and manage library collections—both physical materials and digital offerings—to satisfy patron educational and recreational interests. Support the cataloging and processing of library materials. In FY23, the library purchased and processed over 45,000 physical materials valued at approximately $793,000; in addition, over 24,000 e-books were purchased valued at approximately $371,000. Collection acquisitions balanced in proportion to actual use and evaluate cost effectiveness of current and future resources. Provide materials that me et the cultural diversity of the community. BUSINESS OPERATIONS: 7 POSITIONS Manage interdepartmental obligations. Maintain and grow community and county agency partnerships. Incre ase the awareness of library services and programs to ensure that the public continues to appreciate the importance and benefits of CCPL. COMMUNICATIONS & MARKETING: 4 POSITIONS Supports internal and external communication needs of the Library Division. This includes website maintenance, marketing of programs, outreach, social media and newsletters. Seek out partnerships to advance broader public service opportunities. PROFESSIONAL DEVELOPMENT: 2 PO SITIONS Staff training and development. Broaden staff knowledge to work across functional areas of the Library Division. E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 11.E.b Packet Pg. 364 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) Staffing E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 4 p o s i t i o n s m o v e d o u t o f t h e D i v i s i o n i n F Y 2 0 2 3 5 c o n t r a c t F T E s f u n d e d , b u t p u t o n h o l d T o t a l L i b r a r y F T E s h a v e d e c r e a s e d s i n c e F Y 1 9 R e c e n t s t a f f i n g r e d u c t i o n s : T o t a l o f 2 5 o p e n p o s i t i o n s p l u s 1 0 o p e n c o n t r a c t p o s i t i o n s a s o f M a y 2 0 2 4 11.E.b Packet Pg. 365 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) Collier County’s staffing level remains below comparable library systems in Florida. Comparable Staffing E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 11.E.b Packet Pg. 366 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) NAPLES REGIONAL (DISTRICT 4) 11 FTEs - 15 Positions 3.5 FTEs - 6 Vacancies SOUTH REGIONAL (DISTRICT 1) 8 FTEs - 9 Positions 0.5 FTEs - 1 Vacancy HEADQUARTERS(DISTRICT 2) 16 FTEs - 20 Positions 5 FTEs - 7 Vacancies ADMINISTRATION (DISTRICT 2) 17 FTEs - 17 Positions 2 FTEs - 4 Vacancies EVERGLADES (DISTRICT 5) 1 Clerk Position 1 Keystaff Position 1 Keystaff Vacancy ESTATES (DISTRICT 5) 5 FTEs - 5 Positions 1.5 FTEs - 2 Vacancies MARCO ISLAND (DISTRICT 1) 5 FTEs - 6 Positions 1 FTE - 1 Vacancy 1 Keystaff Vacancy IMMOKALEE (DISTRICT 5) 4.5 FTEs - 5 Positions 0.5 FTE - 1 Vacancy GOLDEN GATE (DISTRICT 3) 5.5 FTEs - 7 Positions 0 Vacancies VANDERBILT (DISTRICT 2) 4.5 FTEs - 6 Positions 11 FTE - 2 Vacancies EAST NAPLES (DISTRICT 1) 3.5 FTEs - 6 Positions 2 FTEs - 1 Vacancy 85 FTEs FY24 81 FTEs FY25 96 Positions Total 25 Positions Vacant Staffing E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 11.E.b Packet Pg. 367 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) NAPLES REGIONAL (DISTRICT 4) 6 Vacancies PT Library Specialist I PT Library Specialist I PT Library Specialist I FT Library Specialist I FT Library Specialist II FT Program Coordinator YS SOUTH REGIONAL (DISTRICT 1) 1 Vacancy PT Library Specialist I IMMOKALEE (DISTRICT 5) 1 Vacancy PT Library Specialist I HEADQUARTERS(DISTRICT 2) 7 Vacancies FT Manager PT Library Specialist I FT Program Coordinator YS PT Library Specialist I FT Library Specialist II FT Supervisor PT Library Specialist I ADMIN (DISTRICT 2) 4 Vacancies FT Librarian I FT Program Coordinator OP FT Program Coordinator OP FT Library Library Specialist II EAST NAPLES (DISTRICT 1) 1 Vacancy FT Branch Manager ESTATES (DISTRICT 5) 2 Vacancies FT Library Specialist I PT Library Specialist I MARCO ISLAND (DISTRICT 1) 1 Vacancy FT Library Specialist II VANDERBILT (DISTRICT 2) 2 Vacancies PT Library Specialist I PT Library Specialist I Staffing E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y 11.E.b Packet Pg. 368 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Proposed Changes Hours 11.E.b Packet Pg. 369 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Branch Visit Data 11.E.b Packet Pg. 370 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Branch Visit Data 11.E.b Packet Pg. 371 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Branch Visit Data 11.E.b Packet Pg. 372 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) Minimum Staffing Levels withReduced Hours E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Staffing 11.E.b Packet Pg. 373 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y Minimal Impact to Service 11.E.b Packet Pg. 374 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) Digital Services E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y R e d u c i n g s e r v i c e h o u r s w i l l n o t i m p a c t p a t r o n a c c e s s t o t h e l i b r a r y ’s d i g i t a l c o l l e c t i o n , w h i c h i s a v a i l a b l e 2 4 /7 a n d r e m o t e l y . 1 .2 m i l l i o n t i t l e s a r e c u r r e n t l y a v a i l a b l e o n t h r e e p l a t f o r m s . P a t r o n d e m a n d f o r d i g i t a l c o n t e n t c o n t i n u e s t o g r o w . 11.E.b Packet Pg. 375 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation) Partnerships E X C E E D I N G E X P E C T A T I O N S , E V E R Y D A Y A U D U B O N C ’M O N M U S E U M B O T A N I C A L G A R D E N S O C I A L S E C U R I T Y E A R L Y S T E P S C O L L I E R S C H O O L S Y M C A S M A R T S T A R T G U A D A L U P E C E N T E R S U P E R V I S O R O F E L E C T I O N S N A P L E S Z O O B L U E Z O N E S G E N E A L O G I C A L S O C I E T Y U N I T E D A R T S C O U N C I L G R A C E P L A C E M I C R O E N T E R P R I S E C H A R T E R S C H O O L S N A P L E S N E W C O M E R S M A R C O I S L A N D N E W C O M E R S F R I E N D S O F T H E L I B R A R Y C A L U S A G A R D E N E R S C O L L I E R P A R K S C O L L I E R M U S E U M S C O L L I E R C H S 4 H O F U F /I F A S C O L L I E R C H S G R E A T E R N A P L E S F I R E R E S C U E D I S T R I C T T E C H N O L O G Y - S W F L N B Y T E S N B I T S S U P E R V I S O R O F E L E C T I O N S N A P L E S C H A M B E R O F C O M M E R C E T h e l i b r a r y p a r t i c i p a t e d i n 4 4 o u t r e a c h E v e n t s w i t h p a r t n e r s i n F Y 2 3 w i t h o v e r 5 0 ,0 0 0 a t t e n d e e s . 11.E.b Packet Pg. 376 Attachment: CCPL_Staffing & Service Presentation (29060 : Collier County Public Library Staffing and Services Update Presentation)