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Agenda 05/14/2024 Item #16B 6 (4th amendment to agreement #18-7266 for CAT)
05/14/2024 EXECUTIVE SUMMARY Recommendation to approve a Fourth Amendment to Agreement No. 18-7266 for Collier Area Transit Mobile Ticketing, Trip Planning Application, and On-Board Wi-Fi with Masabi LLC, to extend warranty, and upgrade of additional features for Collier Area Transit’s (CAT) existing Mobile Ticketing with Masabi LLC, in the amount of $661,775.15. _____________________________________________________________________________________ OBJECTIVE: To continue the current use of the mobile application and software with adequate vendor support and the upgrade of additional features. CONSIDERATION: On December 20, 2017, the Board approved the award of Request for Proposal No. 18- 7266 for Collier Area Transit (CAT) Mobile Ticketing, Trip Planning Application, and On -Board Wi-Fi (the “Agreement”). The Agreement included a five-year warranty, which is set to expire on May 13, 2024. The vendor has provided a proposal for the continued warranty for an additional five years, as well as additional services to improve the ease of use of the transit service. In order to have uninterrupted service for mobile fare payment and trip planning functionality, continued support and warranty for the hardware and software of the mobile ticketing system is necessary. The additional services include cash digitization and account-based ticketing, which allows users to “tap and go” without the need to purchase tickets in advance. The implementation of the “tap and go” system requires proprietary onboard electronic validation machines, which is incorporated into the attached Fourth Amendment. Historically, federal transit grants have been utilized for funding the support and warranty of the mobile ticketing system, and staff will continue to pursue such grant funding opportunities on an annual basis. Staff is requesting Board approval of the five-year pricing, and grant funds will be utilized as may be awarded. This item is consistent with the Collier County strategic plan objective to design and maintain an effective transportation system to reduce traffic congestion and improve the mobility of our residents and visitors. Additionally, the item is consistent with the objective to support access to health, wellness, and human services. The Collier County Procurement Ordinance provides an exemption from competitive purchasing for products or services necessary to maintain existing warranties and licenses or to maintain compatibility with existing Collier County systems. The approved procurement exemption form is attached. Staff requests that the Board approves this expenditure for a five-year warranty extension, and upgrade of additional features for CAT existing Mobile Ticketing from Masabi, LLC, as an exemption under the Procurement Ordinance. FISCAL IMPACT: The total amendment cost is $661,775.15 comprised of five years of maintenance services, warranty, and licensing fees and upgrade cost for additional features. Funding for the Collier Area Transit mobile ticketing application, software and hardware is available within the Collier Area Transit Grant Fund (4031). The source of funding is through the Federal Transit Administration (FTA)Grant Programs, Sections 5307 and 5339. Ongoing support and warranty will also be funded within the Collier Area Transit Grant Fund (4031). Source of funding is through use of FTA grant programs. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for Board approval. - CJS GROWTH MANAGEMENT IMPACT: This item is consistent with Objective 12 of the Transportation Element of the Growth Management Plan. RECOMMENDATION: To approve the five-year amendment for the Extended Warranty and Support to ensure uninterrupted transit services, and upgrade cost for additional features. 16.B.6 Packet Pg. 782 05/14/2024 Prepared By: Omar De Leon, Transit Manager - Public Transit & Neighborhood Enhancement Division ATTACHMENT(S) 1. [linked] 18-7266 Masabi LLC_Service Agreement_Contract (PDF) 2. 18-7266 FourthAmendCAO_Masabi (PDF) 3. 18-7266 Masabi, LLC_Amend#1_Fully Exec (PDF) 4. 18-7266 Masabi_Amend#2_FullyExec (PDF) 5. 18-7266 Masabi_Amend#3_FullyExecuted (PDF) 6. 24-102-EX approved (PDF) 16.B.6 Packet Pg. 783 05/14/2024 COLLIER COUNTY Board of County Commissioners Item Number: 16.B.6 Doc ID: 28713 Item Summary: Recommendation to approve a Fourth Amendment to Agreement No. 18-7266 for Collier Area Transit Mobile Ticketing, Trip Planning Application, and On-Board Wi-Fi with Masabi LLC, to extend warranty, and upgrade of additional features for Collier Area Transit’s (CAT) existing Mobile Ticketing with Masabi LLC, in the amount of $661,775.15. Meeting Date: 05/14/2024 Prepared by: Title: Planner, Senior – Public Transit & Neighborhood Enhancement Name: Omar Deleon 04/25/2024 12:29 PM Submitted by: Title: – Public Transit & Neighborhood Enhancement Name: Brian Wells 04/25/2024 12:29 PM Approved By: Review: Public Transit & Neighborhood Enhancement Brian Wells Director Review Completed 04/25/2024 12:59 PM Transportation Management Services Department Jeanne Marcella Transportation Management Services Department Completed 04/25/2024 1:31 PM Public Transit & Neighborhood Enhancement Yousi Cardeso TMSD Reviewer Completed 04/26/2024 8:01 AM Public Transit & Neighborhood Enhancement Caroline Soto TMSD Reviewer Completed 04/26/2024 10:43 AM Transportation Management Operations Support Tara Castillo TMSD Reviewer Completed 04/26/2024 1:11 PM Transportation Management Operations Support Brandy Otero TMSD Reviewer Completed 04/26/2024 1:17 PM Road Maintenance Ellen Sheffey TMSD Reviewer Completed 04/26/2024 3:46 PM Procurement Services Francheska Correa Level 1 Purchasing Gatekeeper Completed 04/29/2024 3:52 PM Grants Joanna Partyniewicz Level 2 Grants Review Completed 04/30/2024 10:54 AM Transportation Management Services Department Trinity Scott Transportation Completed 05/01/2024 10:56 AM County Attorney's Office Carly Sanseverino Level 2 Attorney Review Completed 05/03/2024 1:16 PM Procurement Services Sandra Srnka Procurement Director Review Completed 05/07/2024 12:56 PM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 05/07/2024 1:01 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 05/07/2024 1:19 PM Office of Management and Budget Agnieszka Chudy OMB Reviewer Completed 05/07/2024 2:38 PM 16.B.6 Packet Pg. 784 05/14/2024 Grants Therese Stanley OMB Reviewer Completed 05/07/2024 2:40 PM County Manager's Office Amy Patterson Level 4 County Manager Review Completed 05/08/2024 10:19 AM Board of County Commissioners Geoffrey Willig Meeting Pending 05/14/2024 9:00 AM 16.B.6 Packet Pg. 785 16.B.6.bPacket Pg. 786Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 787Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.b Packet Pg. 788 Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 789Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 790Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 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[Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 849Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 850Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 851Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 852Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 853Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 854Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 855Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 856Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 857Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 858Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 859Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 860Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 861Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 862Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 863Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 864Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 865Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 866Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 867Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 868Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 869Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 870Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 871Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 872Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.bPacket Pg. 873Attachment: 18-7266 FourthAmendCAO_Masabi [Revision 2] (28713 : Masabi Extension) 16.B.6.cPacket Pg. 874Attachment: 18-7266 Masabi, LLC_Amend#1_Fully Exec (28713 : Masabi Extension) 16.B.6.cPacket Pg. 875Attachment: 18-7266 Masabi, LLC_Amend#1_Fully Exec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 876Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 877Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 878Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 879Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 880Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 881Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 882Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) 16.B.6.dPacket Pg. 883Attachment: 18-7266 Masabi_Amend#2_FullyExec (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115D6/1/202016.B.6.ePacket Pg. 884Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115D16.B.6.ePacket Pg. 885Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115D16.B.6.ePacket Pg. 886Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115D16.B.6.ePacket Pg. 887Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115D16.B.6.ePacket Pg. 888Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115D16.B.6.ePacket Pg. 889Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) DocuSign Envelope ID: D583A13E-656E-41C7-BA09-E3A4794D115DBrian Zanghi6/1/2020Authorized Signatory6/1/202016.B.6.ePacket Pg. 890Attachment: 18-7266 Masabi_Amend#3_FullyExecuted (28713 : Masabi Extension) EXEMPTION FROM COMPETITVE PROCESS FORM Page 1 of 2 Revised :ĂŶƵĂƌLJϮ02ϰ EXEMPTION FROM COMPETITIVE PROCESS FORM /ŶƐƚƌƵĐƟŽŶƐ:dŚĞ ĨŽůůŽǁŝŶŐ ƉƌŽĐƵƌĞŵĞŶƚ ĐĂƚĞŐŽƌŝĞƐ ŵĂLJ ďĞ ĞůŝŐŝďůĞ ĨŽƌ ĞdžĞŵƉƟŽŶ ĨƌŽŵ ƚŚĞ ĐŽŵƉĞƟƟǀĞ ƉƌŽĐĞƐƐ ƉĞƌ Procurement Ordinance 17-Ϭϴ͕ ĂƐ ĂŵĞŶĚĞĚ͕ ^ĞĐƟŽŶ ŝŐŚƚ͕ džĞŵƉƟŽŶƐ ƚŽ ƚŚĞ ŽŵƉĞƟƟǀĞ WƌŽĐĞƐƐ͖ ďĂƐĞĚ ƵƉŽŶ ƚŚĞ ĚĞƚĞƌŵŝŶĂƟŽŶ ŽĨ ƚŚĞ ŽƵŶƚLJ DĂŶĂŐĞƌ Žƌ ĚĞƐŝŐŶĞĞ ƚŚĂƚ ĂƉƉƌŽǀĂů ŽĨ ƐƵĐŚ ĂŶ ĞdžĞŵƉƟŽŶ ŝƐ ŝŶ ƚŚĞ ďĞƐƚ ŝŶƚĞƌĞƐƚ ŽĨ ƚŚĞ ŽƵŶƚLJ͘ WƵƌĐŚĂƐĞƐ ŐƌĞĂƚĞƌ ƚŚĂŶ ΨϱϬ͕ϬϬϬ ǁŝůů ƌĞƋƵŝƌĞ ĮŶĂů ĂƉƉƌŽǀĂů ďLJ ƚŚĞ ŽĂƌĚ ŽĨ ŽƵŶƚLJ ŽŵŵŝƐƐŝŽŶĞƌƐ͘ Complete all ƐĞĐƟŽŶƐ ŽĨ ƚŚŝƐ ĨŽƌŵ ƉƌŝŽƌ ƚŽ ƐƵďŵŝƫŶŐ ŝƚ ƚŽ WƌŽĐƵƌĞŵĞŶƚ. Any quotes and/or ĚŽĐƵŵĞŶƚĂƟŽŶ ƐƵďŵŝƩĞĚ ŵƵƐƚ ďĞ ĚĂƚĞĚ ǁŝƚŚŝŶ ƚŚĞ ůĂƐƚ ƚŚŝƌƚLJ ;ϯϬͿ ĚĂLJƐ͘ /Ĩ ĂƉƉůŝĐĂďůĞ͕ ƐƵďŵŝƚ ǁŝƚŚ ƚŚĞ ĨŽƌŵ ĂƐƐŽĐŝĂƚĞĚ termƐ ĂŶĚ ĐŽŶĚŝƟŽŶƐŽƌĂŐƌĞĞŵĞŶƚƐ͘ 1. Government Agency/Non-WƌŽĮƚ 2.ZĞŐŝƐƚƌĂƟŽŶͬƵĞƐͬdƌĂŝŶŝŶŐ 3.^ƵďƐĐƌŝƉƟŽŶƐͬWĞƌŝŽĚŝĐĂůƐͬWƌŝŶƚĞĚDĂƚĞƌŝĂůƐ 4.ĚǀĞƌƟƐĞŵĞŶƚƐ 5.hƟůŝƚLJ^ĞƌǀŝĐĞƐ– subject to government control 6.ĚƵĐĂƟŽŶͬĐĂĚĞŵŝĐPrograms/Trainers/Speakers 7. Legal Services 8.WƵƌĐŚĂƐĞƐƌĞƋƵŝƌĞĚďLJŐƌĂŶƚƐͬŐŝŌƐ ϵ͘ ŽŵƉĂƟďŝůŝƚLJͬProprietary with current systems 10.^ŚŽƉĞƐƟŵĂƚĞƐŽŶĚŝƐĂƐƐĞŵďůĞĚĞƋƵŝƉŵĞŶƚ 11. Personnel/Recruitment Services 12. Works of art for public display 13.ŝƌĞĐƚWƵƌĐŚases 14. Financial Instruments 15. Entertainment Services for County Sponsored Events 16. Management Studies as directed by the County Manager ϭϳ͘ ZĞƐŽůƵƟŽŶͬŝƌĞĐƟŽŶ;ŝŶĐůƵĚĞƌĞƐŽůƵƟŽŶŶƵŵďĞƌ ĂŶĚĂƉƉƌŽǀĂůĚĂƚĞͿ SECTION ONE Requester:ŝǀŝƐŝŽŶ͗ Requested Item;ƐͿ/Service;ƐͿ:Vendor Name: SECTION TWO Historical Countywide Expenditure: Requested Not to Exceed Expenditure Per FY: ZĞƋƵĞƐƚĞĚĂƚĞZĂŶŐĞ͗ ƵĚŐĞƚ&z͗ One Time Purchase DƵůƟƉůĞWƵƌĐŚĂƐĞƐ SECTION THREE Quote/Proposal: Yes No /ĨLJĞƐ͕ĂƩĂĐŚ͘ ŐƌĞĞŵĞŶƚͬdĞƌŵƐΘŽŶĚŝƟŽŶƐ͗ zĞƐ EŽ /ĨLJĞƐ͕ĂƩĂĐŚ͘ SECTION FOUR Detailed ĞƐĐƌŝƉƟŽŶŽĨWƵƌĐŚĂƐĞ. ✔ Omar De Leon PTNE Warranty & upgrade additional features on platform Masabi LLC $ 619,618 $ 312,027 5/14/2024-5/13/2029 FY24-FY29 PTNE is requesting an exemption to amend our current agreement with Masabi. This amendment has two main components. First, a five-year extension for our existing Masabi platform Justride, which includes the White Label rideCAT mobile application, mobile ticketing, and web portal. This extension would keep these services in place until May 13th, 2029. Second, the amendment to the Masabi contract seeks to include an upgrade to the electronic validation hardware, Stored Value Accounts (smart cards), Cash Digitization, Partner Portal, Account Based Ticketing (ABT). These features will ease the use of the mobile fare system. 16.B.6.f Packet Pg. 891 Attachment: 24-102-EX approved (28713 : Masabi Extension) EXEMPTION FROM COMPETITVE PROCESS FORM Page 2 of 2 Revised :ĂŶƵĂƌLJ202ϰ Detailed Public WƵƌƉŽƐĞ. Include why this purchase is ĞƐƐĞŶƟĂůƚŽŽƵŶƚLJŽƉĞƌĂƟŽŶƐ͘ SECTION FIVE /ŶĨŽƌŵĂƟŽŶdĞĐŚŶŽůŽŐLJ͘^ĞůĞĐƚzĞƐŝĨƚŚĞƉƌŽĚƵĐƚƐͬƐĞƌǀŝĐĞƐĂƌĞƌĞůĂƚĞĚƚŽ/ŶĨŽƌŵĂƟŽŶdĞĐŚŶŽůŽŐLJ͘/ĨLJĞƐ͕ƉƌŽǀŝĚĞƚŚĞ WƵƌĐŚĂƐŝŶŐŽŵƉůŝĂŶĐĞŽĚĞ;WͿŶƵŵďĞƌŽƌĞŵĂŝůĂƉƉƌŽǀĂůĚŽĐƵŵĞŶƚĂƟŽŶ͘ Yes No If yes, provide the PCC number: SECTION SIX Requester: Signature: ŝǀŝƐŝŽŶŝƌĞĐƚŽƌ͗ Signature: ĞƉĂƌƚŵĞŶƚ,ĞĂĚ;ZĞƋƵŝƌĞĚŝĨŽǀĞƌΨϱϬ͕ϬϬϬͿ͗Signature: Procurement ŝƌĞĐƚŽƌ;ΨϱϬ͕ϬϬϬĂŶĚƵŶĚĞƌͿ: Signature: WƌŽĐƵƌĞŵĞŶƚŝƌĞĐƚŽƌ;KǀĞƌΨϱϬ͕ϬϬϬĐŽŶƟŶŐĞŶƚŽŶ ŽĂƌĚĂƉƉƌŽǀĂůͿ͗ Signature: WƌŽĐƵƌĞŵĞŶƚhƐĞKŶůLJ ApprovĞĚ&Žƌ: ƉƉƌŽǀĞĚďLJŽĂƌĚ͗ Contract #: ^ƚĂƌƚĂƚĞĂƚĞ Contract Not Applicable ŶĚĂƚĞ Agenda # džĞŵƉƟŽŶη͗ Extending the existing services ensures continued operation of Masabi's Justride's platform that includes the mobile app, ticketing, and web portal for the next five years. This eliminates the need for a potentially disruptive and costly transition to a new provider. In order to use a different vendor to implement the features, Collier would incur substantial additional costs of approximately $135,000.00 in implementation costs for a new system. In addition, the expansion will address new challenges or opportunities. For instance, Cash Digitization will streamline cash handling by expanding access to load smart cards or mobile application, and ABT Expansion will improve ticketing convenience. LM01 Omar De Leon DeleonOmar Digitally signed by DeleonOmar Date: 2024.03.29 15:13:06 -04'00' Brian Wells WellsBrian Digitally signed by WellsBrian Date: 2024.03.29 17:00:57 -04'00' ScottTrinity Digitally signed by ScottTrinity Date: 2024.04.09 11:30:32 -04'00' Sandra Srnka Sandra Srnka Digitally signed by Sandra Srnka Date: 2024.04.10 14:15:42 -04'00' 5/14/24 5/13/29 18-7266 24-102-EX 16.B.6.f Packet Pg. 892 Attachment: 24-102-EX approved (28713 : Masabi Extension)