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TDC Minutes 03/19/2024March 19,2024 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING Naples, Florida, March 19,2024 LET lT BE REMEMBERED the Collier County Tourist Development Council, in and for the County of Collier, having conducted business herein, met on this date at 9:00 a.m. in REGULAR SESSION at 3299 Tamiami Trail East, 3'd Floor, Naptes, Florida, with the following members present: Commissioner Rick LoCastro, Chairman Clark Hill, Vice Chairman (excused absence) Jared Grifoni, Councilor (Zoom) Susan Becker Nancy Kems Edward (Ski) Olesky Michael McComas (Zoom) Amanda Cox (Zoom) Beth Petrunoff, Council Member AI-SO PRESENT:Sandra Rios, CVB PR & Communications Manager and Co-Interim Tourism Director Buzzy Ford, Tourism John Melleky, CVB Arts and Culture Manager and Co-Interim Tourism Director Colleen Greene, Attomey, Collier County James Brendle, Downs & St. Germain Research Cindy Murrieta, Vice President olMedia, Paradise Advertising Mackenzie Comerer, Lou Hammond Group Enriqueta Balandra, Senior Project Manager, Miles Partnership Adrian Moses, General Manager, Paradise Coast Sports Complex Amanda Townsend. Director, Collier County Museums Anyone who needs a verbatim record of the meeting moy request a video recordingfrom lhe Collier Counly Communications & Cuslomer Relotions Department or viet' it online. 1, I 2 I March 19,2024 Call to Order: The meeting was called to order at 9:10 a.m Pledge of Allegiance: The PIedge olAllegiance was recited. Roll Call: A quorum of five was established by members present in the boardroom. Motion to approve the members on Zoom and the excused absence of Clark Hill: Ski Olesky made a motion to approve Zoom members and the absence of Vice Chair Hill The motion was seconded by Susan Becker. The motion possed unanimously 5-0. Agenda and Minutes: Motion to approve the agenda and the TDC February 20,2024, minutes: Nancy Kerns made a motion to approve the agenda and minutes as written. The motion was seconded by Susan Becker. The motion passed unanimously 5-0. Presentations -- None A. Executive Director Update Sandra Rios and John Melleky continue to carry out the responsibilities of the terms of direct role of the TDC until that role is filled. Acknowledges and thanks Amanda Cox for her service and unwavering support on the TDC. Amanda will be stepping down due to her expanding role with the Marriott. This is her last meeting with us. We have confirmed a new Tourism Director for the organization, Jay Tusa, who will begin his tenure on March 25. A selection committee for this position was handled through the County's Managers office. Provided a snapshot of what the destination experience was during the January timeframe. (lnformation is included in your packet.) Consent Agenda -- None New Business -- None Old Business - None Marketing Partner Reports James Brendle, Project Director, Downs & St. Germain Research (via Zoom) PowerPoint Presentation provided. Cindy Murrieta, Vice President of Media, Paradise Advertising PowerPoint Presentation provided. Spoke about the Canada campaign; wrapped rideshare cars (carvertise); Porter Airlines direct flight from Canada to RSW. Mackenzie Comerer, Lou Hammond Group (via Zoom) PowerPoint Presentalion provided. { C 2 6. 7. E. 9. A. B. o A a A a. A. a. A. o A March 19.2024 Beth Petrunoff: What is mobile geo-fencing? Cindy Murrieta: When a polygon (fencing) is put around an area - in this case, the Toronto Film Festival which includes the theatres - anyone who comes into that area that meets our target audience, they will be served ads while in the polygon area and for two weeks afterwards. Beth Petrunoff: What are the competitive markets that come to our region? Cindy Murrieta: Competitive targeting is an important tactic - a long list, for instance, Key West, Sarasota, Palm Beach, Hilton Head, any of the more aflluent beach destinations. Beth Petrunoff: There is a statistic where Intemational went from 9 to 17%o, what campaign is driving that and what country? James Brendle: The main markets for intemational are usually always Canada, followed by Germany and the UK. We saw a lot of intemational visitors who had trips planned between October through January who cancelled their trips or pushed it off for a year due to the allecl of Hurricane Ian, a factor that is probably playing into that increase. Beth Petrunoff: What is an appropriate benchmark that is used to determine whether or not a campaign is successful or if we don't want to use it again? Cindy Murrieta: Every media has a different metric that we measure against. Overall, cost per thousand impressions will vary for different advertising; what we look at is how many impressions we are getting. Beth Petrunoff: Social media, from 49 to 29Yo, what is driving that decrease? James Brendle: Recall figure for the January report, the monthly data on its own has a much smaller sample size than our quarterly or annual data so you will see fluctuations. If we see a trend for two to three months, that is when it would be conceming and we would look into it. Amanda Cox: It is great when we get a report from Airport Authority. Can we get a visitation attribution regarding the Porter flights - it may be too soon. Sandra Rios: We can ce(ainly circle back and get a report with updated detail. Tourism Staff Reports John Melleky, Interim Co-Director PowerPoint Presentation provided. Discussion of pages 131 to 133, Collections and Tax Report. Enriqueta Balandra, Senior Project Manager, Miles Partnership (via Zoom) PowerPoint Presentation provided. a. A. 10. A. B. C. 3 Adrian Moses, General Manager, Paradise Coast Sports Complex PowerPoint Presentation provided. Report covered first quarter of 2024 and December of 2023. a. A. March 19. 202.{ Rick LoCastro: For instance, Saint Patrick's Day, Women's Lacrosse, do they pay a fee to use the fields/our facility. Adrian Moses: Yes. Everyone now has to pay a deposit and pay for the facility. Comments frnm Rick LoCastro: Phenomenal job, the Star Ability Event Bringing people to Paradise Coast that have never been here before Creat Wolf Lodge next door The lines were shorter Very well orchestrated Legends Concert - at Paradise Coast versus Sugden Park Parking was better and safer Additional restrooms (VIP restroom trailers vs. portajohns) Rick LoCastro: What is the timeline for Paradise Coast signage? Adrian Moses: lt's coming along for signage on 951 (Collier Blvd.). No date set especially due to the construction going on. We do have a new map parking structure that we will use for each event. Amanda Townsend, Director, Collier County Museums PowerPoint Presentalion prov ided. il.Council Member Discussion Sandra Rios:. Pause on some campaigns to see where they go, for instance, TikTok.. New Director effective start date is March 25. a A a. A. I) 12. l -3. Next Scheduled Meeting: April 16,2024 Adjournment: Meeting adjoumed at I l:00 a.m. There being no further business for the good of the County, the meeting was adjourned by order of the chairman at I I :00 a.m. ('or.l,rr,rR cotiNTY TO 't'EVELO P NT CO 4 Com m issi o LoC astro,al Rick LoCastro: Any update on the naming of the stadium? Any big companies come forward? Adrian Moses: We have multiple inquiries for naming rights. However, we are in a holding pattern with the ability for us to be able to sell the name. We have requested it; there is an amendment standing by for us to have the right. (l,ocastro: or the County holds on to it; do we leave money on the table; a rendering of the sign will be sent to Comm. LoCastro.) These mi presented, March 19,2024 ",p*:.Xo#;:":r,n" chairman ," -$.-/-z*ynoose one) as