Resolution 2023-213 RESOLUTION NO. 2023 - 213 1
A RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS,
COLLIER COUNTY, FLORIDA, APPROVING AND AUTHORIZING ITS;
CHAIRMAN TO SIGN A SECTION 5310 GRANT APPLICATION,
INCLUDING ALL RELATED DOCUMENTS AND ASSURANCES, WITH
THE FLORIDA DEPARTMENT OF TRANSPORTATION; ACCEPTING
A GRANT AWARD FROM THE FLORIDA DEPARTMENT OF
TRANSPORTATION; AND AUTHORIZING THE PURCHASE OF FOUR
REPLACEMENT BUSES.
WHEREAS, the Board of County Commissioners of Collier County, Florida ("Board"),
has the authority to apply for and accept grants and make purchases and expend funds pursuant
to grant awards made by the Florida Department of Transportation as authorized by Chapter 341,
Florida Statutes, and by the Federal Transit Administration Act of 1964, as amended.
NOW THEREFORE, BE IT RESOLVED by the Board of County Commissioners of
Collier County, Florida, that:
1. This resolution applies to the Federal Program under U.S.C. § 5310.
2. The submission of a grant application(s), supporting documents, and assurances to the Florida
Department of Transportation is approved.
3. Rick LoCastro, Chairman, is authorized to, including, but not limited to: (a) sign the application,
and accept the grant award; (b) accept and execute any required certifications and assurances and
all supporting documents relating to the grant awarded to the County; (c) approve all necessary
budget amendments related to this grant application; and (d) authorize the purchase of four
replacement vehicles and/or expenditure of grant funds pursuant to the grant awarded, unless
specifically rescinded.
4. The Board's Registered Agent in Florida is Jeffrey A. Klatzkow, County Attorney.
The Registered Agent's address is 3299 Tamiami Trail East, Suite 800,Naples, FL 34112.
5. This Resolution shall be effective immediately upon signature by the Chairman.
This Resolution adopted after motion, second and majority vote favoring same, this 12th
day of December 2023.
ATTEST: BOARD OF COUNTY COMMISSIONERS
CRYSTAL-K., „Clerk OF COLLIER COUNTY, FLORIDA
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By . By: i
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p oly Clerk Rick LoCastro, Chairman
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Jere D. Perry , `217
Assistant County Attorney ti
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[23-TRO-00397/1828607/1] ` Page 1 of 1
A
Florida Department of Transportation
Capital & Operating Assistance Application
Federal Fiscal Year 2024 / State Fiscal Year 2025
49 U.S.C. Section 5310, CFDA 20.513
Formula Grants for the Enhanced Mobility of Seniors
and Individuals with Disabilities
Agency Name: Collier County Board of County Commissioners
Capital
Project Type(s): Capital
FDOT District: One
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FTA Section 5310 Grant Application Introduction
This instruction manual pertains to applications for Federal Transit Administration(FTA)assistance under 49 U.S.C.5310,Formula Grants for the Enhanced Mobility of Seniors
and Individuals with Disabilities Program,as administered by the Florida Department of Transportation(FOOT).It contains program information and application instructions.
The FTA's goal for the Section 5310 Program is to provide agencies with assistance in meeting the transportation needs of seniors and individuals with disabilities where public
transit services are unavailable,insufficient,or inappropriate.
Program Information 8e Instructions
Program Administration
The FTA allocates funds to the State of Florida each year for the Section 5310 Program.FOOT has been designated by the governor to administer the program for small urban
and rural areas.Most large urbanized areas(population over 200,000 residents)have also selected FOOT to administer the program for their urbanized area.
FOOT holds the following responsibilities but,at its discretion,may contract with a third party to provide these services:
1. Announcement of funding availability
2. Selection of projects for funding according to approved selection criteria
3. Development and processing of agreements
4. Oversight of recipient procurement actions
5. Oversight of recipient compliance with State and Federal requirements
6. Processing of recipient invoices for reimbursement
7. Provision of technical assistance regarding the Section 5310 Program
Authorizing legislation for the Section 5310 program is shown in the glossary of this manual under"Authorizing Federal and State Legislation."
Large Urbanized Areas.Small Urbanized Areas.and Rural Areas
• Large urbanized areas are those with populations of 200,000 or more
• Small urbanized areas are those with populations between 50,000 and 199,999
• Rural areas are those with populations below 50,000
.Eligibility Criteria
Eligibility Criteria are the minimum legal eligibility requirements for the Section 5310 Program.Applications must be for eligible services,service areas,recipients,and expenses,
and provide evidence of local matching funds.Applicants must also ensure compliance with a number of other conditions placed on recipients of grants including but not
limited to:coordination of transit services,civil rights preservation,vehicle maintenance requirements,compliance with safety and drug free workplace regulations,competitive
procurement of goods and services purchased with grant funds,the Americans with Disabilities Act(ADA),and references to the Federal Transit Administration's(FTA)Master
Agreement.
Eligible Recipients
For the Section 5310 Program,funds may be awarded to any of the following types of service providers:
• States or localities(political subdivisions of the State of Florida)that provide transit service,
• Public agency Community Transportation Coordinators(CTCs),
• Private non-profit CTCs, •
• Private non-profit organizations providing transportation to seniors and/or persons with disabilities under a coordination agreement with the appropriate CTC(s).
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• When the CTC is a private for-profit agency,the designated official planning agency responsible for designating the CTC may apply for Section 5310 funds,and
then sub-contract with the CTC for provision of service.Recipients must be either a CTC or an agency providing service under the terms of a written agreement with a
CTC.Agencies must keep their CTC Agreements current and valid at all times when receiving an award under the Section 5310 Program,and until any vehicle(s)or
equipment acquired through the 5310 program reaches the end of its useful life.
• Private taxi companies that provide shared-ride taxi service to the general public on a regular basis are operators of public transportation,and therefore are
eligible sub recipients.
• "Shared-ride"means two or more passengers in the same vehicle who are otherwise not traveling together.Like general public and ADA demand response service,
every trip does not have to be shared-ride for a taxi company to be considered a shared-ride operator,but the general nature of the service must include shared rides.
• Taxi companies that provide only exclusive-ride service are not eligible sub recipients;however,they may participate in the Section 5310 program as contractors.
Exclusive-ride taxi companies may receive Section 5310 funds to purchase accessible taxis under contract with a state,designated recipient,or eligible sub recipient
such as a local government or nonprofit organization.
Section 5310 Applicant Pre-Screening Spivey
FOOT has created a questionnaire intended to help screen prospective Section 5310 recipients for eligibility.This 10-question survey utilizes the Microsoft Forms platform to
help determine if an agency is eligible for Section 5310 funds.This can be a helpful tool for agencies that are unsure if their organization is eligible for 5310 funding.While the
survey does not give you an automatic determination once the questionnaire is complete,contact your District office after submittal of the survey to obtain feedback on your
agency's eligibility status.
Section 5310 Eligibility Screening Questionnaire
Application Deadlines:
Application deadlines are FDOT District specific,but usually fall between December and February each year.Your local District Office will notify applicants of the annual
application deadline.District Offices evaluate grant applications within their respective Districts and submit proposed Programs of Projects(POPs)to the FOOT Central Office by
March of each year.The Central Office compiles POPs from the Districts and submits a statewide grant application for Federal funds to the FTA by April 1 of each year.FOOT
anticipates FTA's approval of the statewide grant application(including district POPs)no earlier than July 1.
The appropriation for State funds to match Federal funds is approved by the State Legislature for implementation on July 1 of each year.Once both Federal and State funds are
available,Districts may make grant awards.At least 55%of the available funding statewide must be awarded to capital projects.The Department reserves the right to increase
the minimum capital share up to 1009E of funding,as deemed best suited to meet the mobility needs of seniors and individuals with disabilities where public transit services are
unavailable,insufficient,or inappropriate.
Legal Authority and Fiscal and Managerial Capability
Section 5310 applicants must have the legal authority and fiscal and managerial capability to apply for Federal assistance.Applicants are required to have sufficient local funds
to provide for match requirements,preventative maintenance,and operation of vehicles/equipment.Failure to properly manage,maintain,and operate vehicles and/or
equipment could jeopardize existing and future grants and may result in the removal of vehicles and/or equipment.
Eligible Expenses
Section 5310 funds may be used for capital and/or operating expense of transit services to seniors and/or individuals with disabilities.The Federal share of eligible 5310 capital
expenses may not exceed eighty percent(80%).The Federal share of eligible 5310 operating expenses may not exceed fifty percent(50%)
Eligible expenses are limited to:
• Traditional(Capital/Mobility Management Expenses)
• Buses,vans or other vehicles(including sedans and station wagons);
• Radios and communications equipment;
• Wheelchair lifts and restraints;
• Stretcher vehicles(excluding the cost of the stretcher seating and associated equipment);
• Vehicle rehabilitation,and/or overhaul;
• Data processing hardware/software,other durable goods such as spare vehicle components with a useful life of more than one(1)year and a per unit cost over
$300,initial installation costs,vehicle procurement/testing;
• Vehicle inspection and vehicle preventative maintenance;
• Applicants applying for preventative maintenance costs must have a District-approved Preventative Maintenance(PM)Plan and a cost allocation plan if
maintenance activities are performed in-house.
• Passenger facilities expenditures related to Section 5310-funded vehicles;
• Support facilities expenditures and equipment for Section 5310-funded vehicles;
Non-traditional(Operating Expenses)
• Operating costs associated with provision of transit services,costs associated with transit services that exceed the requirements of the Americans with Disabilities
Act of 1990;and
• Projects that improve access to fixed route service and decrease individuals with disabilities reliance on complementary paratransit and provide alternatives to
public transportation that assist seniors and individuals with disabilities with transportation.
Ineligible Expenses
Ineligible expenses include:
• Expenses associated with preparation of grant applications;
• Expenses associated with project planning;
• Expenses associated with administration;
• Expenses associated with extended warranties;
• Expenses incurred prior to Federal and State approval of a grant application;
• Expenses incurred prior to the execution of a grant award;and
• Expenses incurred prior to the FDOT's approval of plans,specifications,and third-party contracts for vehicles/equipment to be purchased with Section 5310 funds.
Evaluation Criteria
Section 5310 funds shall be awarded to eligible recipients on the basis of merit and need in accordance with the below evaluation criteria:
GENERAL-USED FOR ALL PROJECTS
Point Value Detail
1,Project Description
40 Points Based on review team member assessment of project merit and District project priorities.
2.Need Assessment
15 Points Financial Need:Based on the review of the agency's budget and other factors outlined in scorecard criteria.
S Points Service Gaps:Based on identified supply and demand for transportation service to 5310-eligible populations in the
project area(GIS web map).
Subtotal:60 Points
TRADITIONAL PROJECTS ONLY
Point Value Detail
1.Project Merits-New Sub-Recipient-Only
30 Pont, s Category only used if the applicant does not currently provide transportation services.
2.Section 5310 Performance Measures
Gaps in Service Filled:Provision of transportation options that would not otherwise be available for seniors and
20 Points individuals with disabilities measured in numbers of seniors and people with disabilities afforded mobility they
would not have without program support as a result of the traditional Section 5310 project
Ridership:Actual or estimated number of rides(as measured by one-way trips)provided annually for individuals
20 Points with disabilities and seniors on Section 5310-supported vehicles and services as a result of the traditional Section
5310 project
Subtotal:Max,,num 40 Points
NON-TRADITIONAL PROJECTS ONLY
Point Value Detail
1.Project Merits•New Sub-Recipient-Only
30 Points Category only used if the applicant does not currently provide transportation services,
2.Section 5310 Performance Measures
Service Improvements:Increases or enhancements related to geographic coverage,service quality,and/or service
times that impact availability of transportation services for seniors and individuals with disabilities.
10 Po"nt;
Service improvements may also be predicated by projects designed to provide Physical Improvements:Additions
or changes to physical infrastructure(e.g.,transportation facilities,sidewalks,etc.),technology,and vehicles that
impact availability of transportation services for seniors and individuals with disabilities.
20 Points Ridership:Actual or estimated number of rides(as measured by one-way trips)provided annually for seniors or
individuals with disabilities on Section 5310 supported vehicles and services
Subtotal:Maximum 40 Points
Total:100 Points
Grant Award Process
Overview
Awards will be made by the respective FDOT District Office to agencies submitting applications approved by FDOT.All applications must be submitted,on the correct
application,in the Department's grant management system(TransCIP). To request access to the system,contact your FDOT district representative.
cot
Grant Award Process for Section 5310 Capital Assistance
Vehicles,Equipment,and/or Preventative Maintenance
FOOT will send a Notice of Funding(NOF)letter to notify an applicant(sub recipient)that the grant request to purchase an asset such as a vehicle or equipment,or to assist in
financing preventative maintenance expenses was approved.The NOF letters will include steps for vehicle ordering&the Public Transportation Grant Agreement(PTGA)
process.
Grant sub-recipients should be aware that procurement procedures outlined in FDOT's Procurement Guidance for Transit Agencies may apply.
A signed PTGA is a legally binding agreement.By signing a PTGA,grant sub recipients agree to comply with all applicable requirements as contained in U.S.C.49 5310 of the
Federal Transit Act of 1991,as amended.
Mobility Management
Mobility Management grant awards will be made by the respective FOOT District Office to successful applicants by entering into a PTGA with the sub-recipient.Mobility
management does not include operating public transportation services.Please see the FTA Mobility Management brochure for more information(link in Resources tab).
Grant Award Process for Section 5310 Operating Assistance
Grant awards will be made by the respective FOOT District Office to successful applicants by entering into a PTGA with the agency(subrecipient).The awarded agency will be
reimbursed for eligible operating expenses that occur after the PTGA's execution date.
FTA Section 5310 Compliance Requirements
Section 5310-awarded agencies must comply with the following program requirements:
Triennial Review
Agencies will be required to undergo a triennial review and inspection by FOOT to determine compliance with the baseline requirements.For more information see FOOT's
Triennial Review Process as part of the State Management Plan.
IRS Section 501(c)(3)
Provide proof of non-profit status(if a private-non-profit agency).
Copy of Certification of Incorporation
Provide if applicant is a private-non-profit agency.
CTC Coordination Agreement/Contract
Agencies must provide FOOT with a copy of their existing contract that is consistent with the intended service area and/or service areas stipulated in the Section 5310
application filed with FOOT(unless the recipient is the CTC).
Section 5310 Award/Cash Match
Agencies are required to provide proof of the availability of a 10%cash match for Section 5310 capital awards and 50%for operating awards at the time of application.Funding
for local match cannot be borrowed or procured from any other agency/source on a payment plan.Local match for capital projects cannot come from operational funds.
Section 5310 Procurement Policy
Agencies must develop and follow proper procurement policies(see Procurement section).
Disadvantaged Business Enterprise(DBF)
Agencies must follow proper semi-annual reporting requirements.This includes reporting any DOT-assisted third-party contracts on time and as requested by FOOT.
Charter Bus Reporting
Agencies must follow proper quarterly reporting requirements.This includes reporting any charter service provided on time and as requested by FOOT.
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FOOT Site Reviews
Agencies will be subject to regular site inspections of vehicles,equipment,maintenance records,vehicle registration,liability insurance,and any other requirements under
Section 5310.
Capital Equipment Inventory
Agencies must maintain a current inventory of all vehicles(entire fleet FOOT and Non-FOOT vehicles)and equipment awards for FOOT review.
Caoital/Equipment Maintenance Costs
All agencies are responsible for all incurred capital/equipment maintenance associated costs.
Preventative Maintenance Plan
All agencies will include,at a minimum,procedure(s)for maintaining vehicles,facilities and any and all ADA accessibility features.Agencies that ONLY receive Section 5310 funds
may be able to include their maintenance plan as a section of the Transportation Operating Procedures(TOP).Contact the District office for guidance.
Vehicle Useful Life Guidelines
All agencies must conduct regular preventive maintenance(PM)and vehicle maintenance with the intent to reach"Useful Life"vehicle standards(A,8,and C inspections are
performed per the PM Schedule)(see http://tripsflorida.org/under the Contracts tab,for vehicle useful life;or refer to Useful Life Requirements in the Resources tab of this Excel
workbook).
Record Keeping Standards
While it is a best practice that agencies maintain records and repair history of each Section 5310 funded vehicle for the life of the vehicle,sub-recipients must maintain records
for at least 18 months after an agency is no longer in possession of the vehicle or no longer has title.
Transportation Operating Procedure&Driver Safety/Training Policy(for 5310-only agencies)
Most FOOT subrecipients fall under the requirements of Florida Administrative Code Rule 14-90.Some recipients only receive grant awards through the FTA Section 5310
Program,The TOP applies only to agencies receiving ONLY 5310 funds from FOOT/FTA.The TOP will include procedures related to maintenance,operations(Driver Training
Policy),and safety.The agency's TOP will be subjected to FOOT triennial review every 3 years(a template can be found within the FOOT State Management Plan).
All returning subrecipients must include the most recent TOP in the application package if revisions were made.If no revisions were completed,the returning subrecipient
should upload the agency TOP commitment signed by the responsible individual.If an applicant is a first-time applicant then the applicant should submit a commitment letter
stating that a compliant TOP will be developed will be developed prior to award;no official award will be made by FOOT until the applicant has a fully adopted and FOOT
approved TOP.Upon request,FDOT will provide technical assistance concerning the development of a TOP.
Jitle VI Program
All returning applicants must submit the Title VI concurrence letter issued by their respective FOOT District,along with a letter providing the assurance that the requested
federal funds will be used to support services in compliance with the approved Title VI on file with FOOT.If an applicant is a first-time applicant then the applicant should
submit a commitment letter stating that a compliant Title VI Plan will be developed prior to award;no official award will be made by FOOT until the applicant has a fully
adopted and FOOT approved Title VI Plan.Upon request,FOOT will provide Title VI Program assistance.
E-VerifyStandards
Agencies must use the state of Florida E-Verify site to verify the employment eligibility of all new employees hired:https://www.e-verify.gov/
ADA Comoliance Policies
Agencies must have written policies regarding any of the following(but not limited to):use of service animals,use of accessibility features,lift deployment at any designated
stop,service to persons using respirators or portable oxygen,adequate time for vehicle boarding and disembarking,different methods of delivering public
information/communications(contact district office for guidance or see FDOT State Management Plan).
Drug and Alcohol Poliriz
Agencies must have written drug and alcohol policies in place and must follow all related drug and alcohol FTA standards and guidelines(contact District office for guidance or
see FOOT State Management Plan).The Substance Abuse Management Resource Site(https://sam.cutr.usf.edu/)provides direct links to guidance,training,and technical
assistance opportunities.
Standard Lobbying Certification
Agencies must provide FOOT with a signed Standard Lobbying Certification.
Facility and Equipment Maintenance Plan
Agencies receiving Section 5310 funds must submit a comprehensive maintenance plan that will include,at a minimum,procedures for maintaining equipment,facilities,and
ADA accessibility features,Agencies receiving Section 5310 funds for a facility refurbishment or construction are required to have a facility maintenance plan(contact district
office for guidance or see FOOT State Management Plan).Agencies that ONLY receive Section 5310 funds may be able to include their maintenance plan as a section of the TOP.
Contact the district office for guidance.
Asset Management
Agencies receiving Section 5310 funds are subject to FTA Transit Asset Management Plan requirements if they provide public transportation."Public transportation"is defined as
regular,continuing shared-ride surface transportation services that are open to the general public or open to a segment of the general public defined by age,disability,or low
income.(See Transit Asset Management Final Rule)
procurement
Applicants must have a procurement policy that outlines the procurement process when using Federal,state and local funds,The guidebook,Procurement Guidance for Transit
Agencies,should be referenced in the procurement policy and utilized when entering third-party procurements or contracts that utilize Federal funds.
The major thresholds that determine applicable procurement requirements are:
• Micro Purchase-Procurements less than$2,500
• Small Purchase-Procurements greater than$2,500 but less than$35,000
• Competitive Procurement-Procurements greater than$35,000
Americans with Disabilities Act(ADA)
Applicants must comply with the ADA of 1990,as amended;Section 504 of the Rehabilitation Act of 1973,as amended;U.S.DOT regulations at 49 CFR Parts 27
(Nondiscrimination on the Basis of Disability in Programs or Activities Receiving Federal Financial Assistance),37(Transportation Services for Individuals with Disabilities),38
(ADA Accessibility Specifications for Transportation Vehicles),and 39(Transportation for Individuals with Disabilities:Passenger Vessels);and FTA regulations at 49 CFR Part 609,
Transportation for Elderly and Handicapped Persons.
Civil Rights Submissions
Civil rights submissions that are required include:Title VI Program,DBE Program and annual goals,and an ADA Transition Plan,All applicants must submit a copy of their Title VI
Program Plan with the grant application,unless the agency's current Title VI plan is already on file with FDOT.At the applicant's request,the FDOT District Office will provide an
applicant with technical assistance to develop a Title VI Program.
Davis-Bacon Act
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If a project involves construction,applicants shall comply with the Davis Bacon Act,(49 U.S.C.Section 5333(a))prevailing wage requirements.
Environmental Determination
The impact that a proposed FTA-assisted project will have on the environment shall be evaluated and documented in accordance with the National Environmental Policy Act
(NEPA)of 1969(42 U.S.C.4321 et seq.),before a grant application is submitted.
Construction Projects:
Construction project request will require either environmental analysis National Environmental Policy Act(NEPA),or may qualify as a documented Categorical Exclusion(DCE).If
your project requires a the OCE worksheet your District representative will reach out to provide guidance.Guidance related to projects that require environmental analysis under
NEPA or DCE can be found here:
Preparing Environmental Documents[ETA(dot.gov)
Administrative Requirements(Only if the Request is for Facilities'
Applicants shall supply the appropriate Regional Planning Council(RPC)/local clearinghouse agency a copy of its application for Federal Assistance.Each applicant shall request
that the RPC/Clearinghouse provide an approval letter for the application to the appropriate FOOT District Office.A copy of the cover letter sent to the Local
Clearinghouse/Regional Planning Council must be submitted with this application as an attachment.Applicants should send their applications to the LOCAL
Clearinghouse/Regional Planning Council;NOT TO THE STATE CLEARINGHOUSE.Contact information for all RPCs in Florida can be found in Resources tab of this Excel
Workbook.
Private-Non-Profit Applicants
All private-non-profit applicants must submit proof of non-profit status as part of this application.Proof of non-profit status can be obtained from SunBiz.
https://dos.myflorida.com/sunbiz/
All first time private-non-profit applicants must attach a Certificate of Incorporation to their application.
Urbanized Area project Reauirements
Section 5310 projects located in an urbanized area or within a metropolitan area planning boundary must be included in the Metropolitan Transportation Plan(MTP),also
known as the Long Range Transportation Plan prepared and approved by the Metropolitan Planning Organization(MPO),the Transportation Improvement Program(TIP),
approved jointly by the MPO and the Governor,and the Statewide Transportation Improvement Program(STIP),developed by a state and jointly approved by FTA and FHWA.
Projects outside UZAs must be included in,or be consistent with the statewide long-range transportation plan,as developed by the state,and must be included in the STIP.
Although applications for projects may be accepted by the FDOT District Office prior to their listing in a TIP/STIP,a grant award will not be final for such projects until all
administrative requirements are completed,including being listed in the appropriate TIP/STIP.
planning Requirement
To remain eligible for Section 5310 awards,recurring applicants must submit the Transportation Disadvantaged Service Plan(TDSP)or Transit Development Plan(TDP)for their
service area to FOOT in a timely manner.The entire TDSP or TDP does not need to be submitted with the application;only the date of adoption and page numbers are
necessary.Alternatively,if a public transportation provider has not completed a TDSP,applicants may utilize a Coordinated Public Transit-Human Services Transportation Plan
which adheres to FTA Section 5310 planning requirements.
Audit Requirements
Gtp
Single Audit,previously known as the OMB Circular A-133 audit,is an organization-wide financial statement and federal awards`audit of a non-federal entity that expends
$750,000 or more in federal funds in one year.It is intended to provide assurance to the Federal Government that a non-federal entity has adequate internal controls in place
and is generally in compliance with program requirements.
Federal resources awarded to applicants will be subject to 2 CFR Part 200—Uniform Administrative Requirements,Cost Principles&Audit Requirements for Federal Awards.
SAMgov Unique Entity Identifier Registration
Active registration in SAM.gov allows entities the ability to apply for federal grants.
On April 4,2022,the unique entity identifier used across the federal government changed from the DUNS Number to the Unique Entity ID(generated by SAM.gov).The Unique
Entity ID is a 12-character alphanumeric ID assigned to an entity by SAM.gov.As part of this transition,the DUNS Number has been removed from SAM.gov.Entity registration,
searching,and data entry in SAM.gov now require use of the new Unique Entity ID.New entities can get their Unique Entity ID at SAM.gov and,if required,complete an entity
registration.
Executive Order 20-44
Pursuant to Governor's Executive Order 20-44,if an recipient is required by the Internal Revenue Code to file IRS Form 990 and is named in statute with which the Department
must form a sole-source,public-private agreement;or through contract or other agreement with the State,annually receives 50%or more of its budget from the State or from a
combination of State and Federal funds,the recipient shall submit an Annual Report to the Department,including the most recent IRS Form 990,detailing the total
compensation for each member of the recipient's executive leadership team.Total compensation shall include salary,bonuses,cashed-in leave,cash equivalents,severance pay,
retirement benefits,deferred compensation,real-property gifts,and any other payout. The recipient shall inform the Department of any changes in total executive
compensation during the period between the filing of Annual Reports within 60 days of any change taking effect. All compensation reports shall detail the percentage of
executive leadership compensation received directly from all State and/or Federal allocations to the recipient. Annual Reports shall be in the form approved by the Department
and shall be submitted to the Department at fdotsingleauditldot.state.fl.us within 180 days following the end of each tax year of the recipient receiving Department funding.
For more information,please visit:https://www.figov.com/wp-content/uploads/orders/2020/EO 20-44.pdf
Program Performance Measures
Agencies receiving Section 5310 funds must collect data for the following indicators targeted to capture overarching program information as part of an annual report submitted
to the FDOT District office.For the annual report,recipients must submit both quantitative and qualitative information on each of the following measures.The date range for
Performance Measures is from January 1 thru December 31 of each year.Instructions will be provided at the time data is requested.
Traditional Section 5310 Projects
• Gaps in Service Filled:Provision of transportation options that would not otherwise be available for seniors and individuals with disabilities,measured in numbers
of seniors and individuals with disabilities afforded mobility they would not have without program support as a result of traditional Section 5310 projects implemented
in the current reporting year.
• Ridership:Actual or estimated number of rides(as measured by one-way trips)provided annually for seniors or individuals with disabilities on Section 5310-
supported vehicles and services as a result of traditional Section 5310 projects implemented in the current reporting year.
Other Section 5310 Projects(Non Traditional)
• Service Improvements:Related to geographic coverage,service quality,and/or service times that impact availability of transit services for seniors and individuals
with disabilities as a result of other Section 5310 projects implemented in the current reporting year.
• Physical Improvements:Additions or changes to environmental infrastructure(e.g.,transportation facilities,sidewalks,etc.),technology,and vehicles that impact
availability of transportation services for seniors and individuals with disabilities as a result of other section 5310 projects implemented in the current reporting year.
• Ridership:Actual or estimated number of rides(as measured by one-way trips)provided annually for seniors or individuals with disabilities on Section 5310
supported vehicles and services as a result of other Section 5310 projects implemented in the current reporting year.
Use of Section 5310-funded Vehicles or Equipment
Section 5310-funded vehicles/equipment must be used to transport seniors and individuals with disabilities within the large urbanized areas,small urbanized areas,or rural
areas for which they were awarded.They may be used to provide transit to employment,medical care,education,shopping,socialization,etc.
Incidental use of vehicles as cargo carriers(i.e.Meals on Wheels),and work vehicles(i.e.carrying crews and equipment from site to site and/or standing idle between work sites,
transporting staff)is permitted if it does not interfere with the primary use of the vehicle(s).In such cases,the number of vehicles requested in an application must be justified
by the number of people transported-not meal delivery or tool handling requirements.The need and planned use of the requested vehicles must be detailed in the Proposed
Project Description.
The Florida Department of Transportation(Department)shall be named as the only lien holder for all vehicles acquired for the project.Should these vehicles no longer be
required for the project,the Department's share of the acquisition shall be returned to the Department as described in the Transit Vehicle Inventory Management Procedure,
Topic No.725-030-025.
I have read and understood the contents of this tab. I-
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Applicant Information
Instructions: Please fill out each section appropriately.
Item Instructions Agency Response
Agency(Applicant) Legal Name: Collier County Board of County Commissioners
Applicant Status: 0 Use drop-down to
A first-time applicant has not received any funding for the past select Returning applicant
two grant cycles
Is the applicant a Community Transportation Coordinator(CTC)? Use drop down to Yes
select
Please insert the web link to your agency's corresponding
Transportation Disadvantaged Service Plan(TDSP)or Coordinated Yes
Public Transit Human Services Transportation Plans(HSTP):
Enter the page numbers from the TDSP or HSTP that reference Yes 7
your agency or project:
Applicant's County(If Applicant has offices in more than one Collier County Board of County Commissioners
county, list county where main office is located):
Physical Address(No P.O.Box): 3299 Tamiami Trl,Suite 700
City: Naples
State: Florida
Zip +4 Code: 34112
Use link to access
information.
Identify district(s)
Congressional District: 19
affected by the
proposed
project(s).
Federal Taxpayer ID Number: 59-6000558
My Florida Marketplace Vendor Number Use link to access F596000558030
information
Applicant Fiscal period start and end dates:
October 1, 2024-September 30, 2025
State Fiscal period from:July 1,2024 to June 30,2025
Executive Director: Brian Wells
Telephone: 239-252-5841
Fax: 239-252-3929
Grant Contact Person(if different than Executive Director): Omar De Leon -a_
Telephone: 239-252-4996
Fax: 239-252-6534
Email Address: Omar.DeLeon@colliercountyfl.gov
Eligibility Questionnaire
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The eligibility questionnaire investigates whether current grant sub recipients
are compliant with all FDOT and FTA Section 5310 requirements. If a current
grant sub-recipient is noncompliant,the sub-recipient will not be eligible to
receive grant funds until compliance has been determined.This questionnaire
does not apply to new sub-recipients and sub-recipients that have not yet been
Instructions: required by their respective FDOT District Office to complete a triennial review.
For more information see FDOT's Triennial Review Process as part of the State
Management Plan,to view the plan visit
https://www,fdot.gov/transit/currentpages/navigation/grantsadministration.sht
m.
Yes/No Additional Information
Are you a returning applicant? Pre-populates from
*If yes,please answer all questions. If no, disregard remaining Applicant Status
questions in this questionnaire. Yes
Use drop-down to
Has your agency completed an FDOT Triennial Oversight Review? select Yes
What date(s)did the review occur? 1/24/2023
Use drop-down to
If yes, is your agency currently in compliance? select
Yes
If your agency is not in compliance, do you have a corrective Use drop-down to
action plan to come into compliance? select N/A
If yes,what is the date of anticipated date of corrective action
closeout? N/A
How many transit-related employees does your agency currenly Enter numerical 5/9/1900
employ? amount
Is your agency registered on SAM.gov? Note:Agency must Use drop-down to
register each year/application cycle. select Yes
12-character
SAM Unique Entity Identifier alphanumeric value
JWKJKYRPLLU6
SAM Registration Expiration Date 8/3/2024
Revenue Vehicle inventory Certification
Applicants must ensure that the inventory in TransClP is updated and includes all revenue vehicles.Only required
fields must be completed,However,we encourage agencies to enter as much information as is readily available,
Each District will determine the deadline for vehicle information data entry to align with the Federal Fiscal Year 2024
Instructions:application process.All updates must be completed by the deadline identified by your District,which may be different
from that of other application elements.
The name of the accountable personnel and date of last inventory update must be provided in the fields below.
Certification:Corene Sanger
Date: 10/03/2023
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Tams ea9nmd*»r.nt.,t40*4*9ar•a.9.4mm 460.1.61.065.1e 4Wtxa#a*rmm,U Sa8M.ne 144aea. t,4ora.re:v 000 Ua.aa 144*9%r„v.nbw4.,*..M.nn4,04144••+.9Mnemvm wx:at.e aM.Y"ammmm'Y.4ue2aa4444*
.groom and
a €aro. one ne .aG.n 0o.re0crav1tnNaW .rw d, an 0,... a.Pma r..1,(4 mM.w>cm.o anal
rr rcxa.9 ..mI unwva everc rmens 6.16...09 on.0 emmn499.rw9x 99rae*N•c4*0514*4r.<4aM wA4.u».war.+=4cwentp.
..*M,n 4w mate,ar94.4 c4a1d.a Ore 4mH,pe y
R.Onamnnn ct tomm r.+N P*1#.vrW1,a9 re woad.n.6009,le.9e<M4nrvrn
i l9ewnr*ya
9 4404m W4 oe.teo%ee.cc0.+:a+M.C9+nrv'wm 444 411•a 1+rP mnrrtn<.n.ot,e.x Fwmd4Y Vw b:n+'9:ao.«M19s e944 out ar, 99 me 69.99.0.950.1.
tranot ogre, -„ on„wcn.ta„mr.yn.>. a
hrsr taxes arc see£or...err urn.... we.C\.visit gee .lat tom P,:9cn .yo-..;.a net reNntla .Pckt mtm,ne,.rmw,4m4Mmrr.Mnnalw.9.wM m none.66eW644 tra.na 6OO+
xo-..x 4v wmnx tete,Man repprk,9 Mm.n.Omm�. om,B.ra.n4
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ana.a g arm reaawn....omme...nn.R<ame+a avaam.y ee<w+.a.Yre s anrnacun.rc.ew+n na n.sanuk
..rn,m mma m as 4e*rnc*,atm.
FaOw9nsv N44.w1r*rtamea.e9'a9,69ehmntwr,adr.rmn94urneM as 99a'.Pa'ea+.Pa+*'Y 9*nmye end Oe4*4*4.ltenaa
ool,event
.4.an w:9q.n a. .an.pra+r as swaw,wet�.a ra4 Tens coo 6tree v a a m e.1 a.9ee<9,91.0:
.yen.npar my..ma,wo.w,w«.6*e0a9.nn9.a n..a.+9e.nar 9,a,wn.t
0100n09 n*o c1<94.0 tenv:raw Inr.,x+. .-o*..wwner9 o.,ret..t,,.0 aar...cc..t.:..r:rrr;nv rd,.t9..-,tn.,t:-.eo47 pre !avu<a.n.4 .4s: taa r,<.,mn n<..aco4..m«e..ronoorow«.<4....e*4r..rmnmhn<Omen oen4Ym,.wr.9 a,.toe rr40 a.a1llot
..mr 9wn no..aw.«9n1mr.+.1*8199n=t.mnl me,a44ea<. 4.,,rta neon 44 *apron+er no...nn4.nonnwru4rmr«.lowr.ea..06 w.,aw.an.a*mn
4 e at•.a.w:a t.49a rw e..,.v*.n.v�ym s�..9.�..n .wo.•.r n.a9.4a
upn,n ,,,,.na..n.anv.o .rnwn.6.no.Nesse"ere toraq.ea.,4nw.n oeten M4+tm.r•.m9,s«a,tm ,n 0111,.<66r»405o.w.w.
to .4.9n4y4amm..•rm .exage.rnwnrorce„«.e.91+a,..aw4n.r*.a,a,..,.+.nt4,.,w.«e ea<,
Oar agency wooed n444*0a 94
Wes.14w.non.+Ken cerre0
4,twet.51 t.w4
s4P4 noq..4 ru nnw.rwnn rw aawrs to 4we.za..on0ert.a,am.e:a4wrr9,are rwenun rna nea 0v the c.Ik.ine a3enry:.eon. 044er9y ,ip t:meren9.aavre+M wan at94*M+M EYaan,4lew oro-•14v9ar.eea,nndvnwm Wa4ut,w4Y+r9x Ina4rc.r+uP,n"Y
.es Won,
on4x..441*1na.,..,.nm ..tonm<n9 Se .d:ere:p.minev own MDtepa441 rr.410.,4anvrepona w444444449ercyo4*449amenKKn,ent clew.ak4H.Mgo,.tmatu..nxx 4a9l.enna.94w49. m9,nnaOvado
R<p.n n 49e nn,rn,the...es tore 4xao.<4d Prtnra.d'Iran..4.4ron y p..n R<wn noon n .�,,nn.na 9nt4an,ar,9...9 t..«ca.raw..mr+roa?.iea.sra.cawnm.,n roan wa9+.•a..9.x rw:at+=-v
euer
s4o. Please ..n
repo liecori,Comore
KK pro ryn.. n xn aynt< Mr4wryrepor ra944 4, . . ry .nw..n ro.. •^'q u•. »r.nnra�as ,4..n4..wr.rt tc at ry .e ne.s yeme
�n,o r re.5.. M treportitne.,r..e 4ne,owns Put...e9 rang...a p..,rn4xeoge<4ea-
nn9Seoawa4e Purchased rta sportaton Repoo111611
Pepm Rewrt,Contractor Leone.
The aeoen. xx c.19.1clao nt.1 elclucle the total amountpaid bya ..
than thee
v9.Ym ayr.� nar rwtnr..9 t.
r ,m.ew4,y9. r4 n.n.re rent p e.4nr,�.4„cerd..9ae ae..ne am4w 4t91.a9< ,wn,9.laa.n.wm rag
to tne
GAo
Inasomos14 Sno coons....0.40. mtonot ettlisotoi aro ol nom.tatomi.......nem cep. t,e tun.141...gee S.,flume 020 ammosees tay toonnsades Moo.mow ono..so.Met IP le*tieng
tape.. due We, ePprept .Pate<Ova nepaeteg eta na.trtimeoes
eumin 10l10$10l0l0eee haltelaaPee
01.110 S 10010%Snurn10it.11 ...mop..so
Mao..Aisstoor sn boa trompo.mon Monstassate.os aosa....4......lated MI.In
o essisors omfesemea
er,1 the vie of ono.In*sno.v.on.°ASV,
Entemonan. Cm. othel mma on.emasaona oarommastoss
a Om..Csonanons 4.4.1.44ons a.m.commomoons me.RI ao.osso
6 few,end Poo.,Coos,hoes ano op.
O 1.10.be boonne A2.11,2 la stoic op.sac .,<Isuenresed to to
.4 N... MN toe.angink Dee.. o/ ntecnromamon o.n.o. onploymens rats 1211 by tam.Rope.oft.mt.Um. ol
von•501.400511 moonI,1 ow
mods non POO rt.... *.0DlOmons In I. mma
r.e.2.vas40.505.past.0.4,4.19 nom.. o 404.4.....nos.tho dna....'mho. Ohm
toe..mormoo........We*.41050 was,MOM so.n.hat asml WOO at tho to mai as..nol foe 504 onen
no,-1 MOM on.noel SSOS It end
4.15.4 heco54....an repay/Poe LIM SoO ta. 41.0 P.n.mose0 00 50 4.4.mom..mom.
openst,t4n a 1..4,404 1,* f.,Allesa WO;1 1,01.PP tax,
gepePiffikon ea
s,„„ey son ass,. „.ss,yoo pa, nse 0.canoal nle oomn aon.IntereP mee arc.,oe wont,. Otham Om mom.osho ay aOhooly If Om nanset sap, ...a.ma..
man
loores.on Sono..Debt MM...Um,so.Me ow on Oen,.onso nise o uns.
...named.45545.or loa. Ma...mum
ml am Le telle0e,at...tares.aspen..
2 Mono on anwesiesen pea Ice the son <soul Imo..on•sonO4e.1.4
twos.agenna-
Op....Sem Ocoms.....mom..tn..o.n.o.on vs.ot Cap..asseisno...... na.ago.Opera,lea....the on.... 4559e.lame 42E0 'ph mac.En me*OM.,cl SM..epee,Pe,dn..*hapos.or MOM10*
so use a,e15.I.to not allow...sp.poets d aget transfer.tniol es such.Mat,Pales ve not[Wage,.nePe.t.et en. nengneve
reso.a. porn. ms.
Sono operst.Oast s mclude thet she agency rnuo setamam saoler Sem.,OctiOl II son al the M.,. amriar
'Ames Man Soo oant ol the use of....the agency reports Semice415020,raMer
to 00.21,2.502M ow Hood roues Lame AO,..heeta Nee,
Capital Lea,. 5230 Other than an operating leasp apemen,alio have a.1041 lease. kale c*Ial in.it is meek Med Me Woo,,Pter Mgh .4211 Mar.et Mor. of pene....9
critena at as incept.(the earlier of the gate ol the lea.apreemeni .7ornaN5en0. eee. Usea.tO toe latees That Pt Pow/na 0.1 Plebe Sara et0V Leen ewe*Vet thel eeenOdnOen. proheemd .11 Pm PM a
199
Ram.Rom...OM sonen ont A.., .t.ot may.Wm, shm..0.14
I. iranstee ol owner.,the lea,e Panalars ownerseep.g gamier of title,al the peopeely to the transit ape,Py the an,....a-Wan
leXe tenn.
2. Wagon puce..opt...the lane Cenithina a.provision Ihet ad*the Irangt agency to perch..the aasatal properly lore eeetged pke
sreooterlconowed to ea,.tau*co.the pro..at Mt.Out the purchase ophon
I tease terns leme tem 111,11,to or same than 751.eel the estimated useful Ide el the leeied propene eteneever of ow Soo..ol the.se
term lans mt..lam ZS%of ...led os th•teased smop..4 thn
lexe.
• hertneten Lau payment.the present valet at the tem,01 the Ihnuninen leek, Pa,he..tea"e't
age, executory can such as ewer-net mamtersance,.tare g equal eater man 90,of she rat so...ale ProPert,Lae•
Me loamy repeets the Nrrent portion ol Waal lease.,Placating ea....the mom,pen.nie
fonapnattPasee eenng the rele.ting per.Ine ts mom.m COM.
AO..non, Mos 0.ne.om.pee.,and captat Mases renow rm...Pelona omon km.are Immesson or. Other OK.. 450 sea.ONO Or Pee.are G.hes impostel ea,the poOto
engegga Peat re pp,penhealp Jen than vhay ha.1,a a.venal pmen,onces beau,.she o*s.pen.ts
sn.loon
s
P state porerrenenes vanarmoo.our...Mom 4t tee,.e Met
sounty oosommtotkaos os•Issoi
I mons..oil•Jetheegea
Lettere ante tea.*proPlega
C1%.
go ,Nom 525e Ths objeci ciao is tor...oder to record Ihe non moo..en.mes when all gsplicahte Nay..requirements have b...In voluntary toed Ogg Toss ey reammige....101 and Lonny{Mews
When. noomschange tr....an...my,.or F Of•Ht mon.ramelegmthout golog equal vante reg.Cathie.
mum This v. horn...nee tranymoion on which eed,pl.reserves and goeS up...ally equal...go.,nonyachan. Ihteda
...tom result hom Ng... coniracival agreconents.orhe.lhan evciong.enre.imo maingh PaNOS to...A.m..
of volurgary to... ohm one transit...WA.cap..ass:.such as railways.von sr.,.and trniol us the
es...another trawl agency Mat operates Mem Osher even.. ...Mary non M.., ...mg..and Po..
donaflons. ,
The provider a wow.,ton...recognise.a...se asaell when all appbcadte eregmege regovernents Of...now.,
tran.ctiort have Wen Mel.The prowler reports...um.transmuted I. rags.,lb an advance,
!eve.,aro.can too gun..for repo.,the nomeachange inns..under the Non•Added Revenue Voluntary Namf ehange
Sno .4,1044141.4 0.depletion of Me cosl Cap..Assets 1 eflects ihe loss value of c.a.m.0 wer the years..order tolICoUnl I or Me 41, Mete are essente".too govern..On age,
reduci.' ana useholness ot tengittre proaety.......... Pa,. t'ach Year Me•T.
mg...repass Oa amount depremated dtrong reporongpenod ei an co..,excemerireronsung atm I...,at a non sioh eeperehlure The rhey eflpsop... le tn..negro. tvilen, rm.
der.....Foods Agenoe,.,9* rnethoJ 0.9th.depreoal.wt.Is ....el comptres....tog Oen.
measured in a systematic and rat.....et
egancies eloa report 044 cosi pr writin, pomy 41.4,4 bey.repair an do not quality as soraordiroly ace sp.a...9 thi(lltj.hlhkob 1 9.9mey deo re.•taa or lee thl per.... vOeth only nos h deenve.long age.Y.1,0Re
tn. f tAds fatohcred Teo.at Th.Sourre
Ionorrvanon of S210 Arno...is the spreading ihe value...v...MAytsoMerthan over.assetg W..'useful hle,Generally. inrovne la. Revenun earned by mat,the income organgehons subj.,c the IP,4111.414,1.41.414.."11.1`1
tn..* agencies use the straio.nne...ad to amenvein....assets The Ng.,repo. amount al Pelf.ONW,me reporting.6.as an
operate,expenseheconoling non Ty.mcary Ow agency.eperts among..fe Sun.N.44.M.ewe it It not roll eapeveroure
aaae nem oe ma,enal that am POlinOonned ....A mono end hy.3, 9,36ee.eorreace 10e9 Taet, earne4 Sma.
iteoet none
wem estrantdicary events vach...mune Sandy car...
mosmos op..,open.ro hyjnlight Max onutua.ond
infrequen.row.
If• evem tran..1 mama,tn nen. nor hoth. meet
RUM In...Me agency ctessmes.1 as a spec.nem.. mna m ore d.umpeOstla..men operating nem.end me
aye,Mgr reports Mem separately,
Orher sESO Other Reconciling...are any ether(cgs thal CannOt tee rtes....us dated 4.904115•oge, lnees IIIhavne a.le.'e tr.
Reconoling geno through 4(01.41.4rt 4,411.41 414:1 roe purchased transpona.... meeting
AMR... MO The amenvant ogn ad of.540 NON moornmaocomdensores sqos cror....v en...M. awl Taxes 4324 ....we,ar.ti TM,.a.""".,sm.'kr."'"",',"
Reconciling Items vete end tool geoemment accommogroms.mouneroal isansponation,Agencies 000.9399Me 10121•41.1.4411.1 144.44.411,411554
res.horn PM re...no lot tomplenvmaryparatranet eon*54 re09492e11.!.01,modes in this olay.41.4
Ujerlein re4.1.Mt.of I.'recon.ng'OM t•penses Met are at mhutable c..Cr Cta.
...mg'tem you Veni 510 OM to lea o and Sy.....vas to Maw are..vtal tor ata sm.,Mon
you would report(10.000 under Operatmg tense EagemestS2201 and SLOW...A Petaled Reconciling items I19201,
093er Tu. 41.25 Rennu.earned by soh.taxes bythe auMonty of Me Incel gortmment ban..mdude pavan.03*and vehide
rental Wen
Budge.}VIM. 4126 by...on.or Me.cal government on ten
end
Sigh Occupancy I. NOV ran.Mow veludes a cert..'minimum num..of...gen re o.. teast as well a:roomorcycles and ahem..fuel whet.in some
Tolls asem Lou..lanes ihat are dosed to who,isat..Some HOY lamodnowvel.l.got vonOd normally.poisoned to L.Me lane Os paying a toll.
P.enue Iron,Mese oMen enectvd Ote mMority of me.cal goverment bean.to Mit cote.ciao
Dede.v tad .1329 dedeated vanol whet Mao Wet ce iolts These are often ten mposest on Me pub.try go locai gore...Ewan..Mducle
05
und. r.vano
I Yen..leans...regotratron fews
2 Dm.,ken.
"
4 tottery
.0. Go...,ar.Sp..moms definee in tows,Generated un. linir obro de.to,WM.,.Ramat eatoon.Nods
aro,pe. ,so.y lot so,tundsthqsametogottos,souses re,ma,59 , 93*95194*99*152911154052909*
1.oc, tve Mngs toon hxst govemmerrl cam.Ye mos..tether an sex..R...gem.overests,a deg..'hvitO OM.toe.
'11". ty0t.ly m4444.1.0.yania Mhm 4444M,V4 4.41Mmek
Ste. tio.art too.way.hom goveroments
ileeeteare.
Yoe.
The goommorn,may AO.,•Coma,.va gamer e.g.to monvt eel,.•deenta.1....d owe tro game serev,
10*9932.10 »mut,somperta eroth a..pogrom TM age,ogtorts thts nom.0.110 hogveg Mar
I of Slate Tn.*.ionde 00429)
State a4/0 Mealyetates set up•SU.Nowa.nal fut. ts separate from the len.ng often
rompoltanco metolleay Nod,sou..such as ules v..moo...ie.at Wm. turil swarm I.414111597149*4,05919404 10411%beet
und lonetegentreS.O.e.namponsogn rends Nyeecles we mat reemeal.ma.tro scones at
the wgpc•Its.Har.Oen..tahor Str.
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33013 1pentan atf.4nn 0n11x,np*mema...1,1, adurts"»i1+a.:wcr yv, ea mu40a moot Mai rtmmu 40%
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note,tot esxe..n,n*a.,ni.naveam*pme*s wet 4,w1,-uiMt4yti.,x.0,yp.*M1 met,. : 6,wtm
fonts an 4ti3M 93004 Hv Y�s.Y''fT+n3tas n.solant440'10 too.it s1MMe N,u m onit.M .'C90o
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Proposed Budget for Transportation Program
Statement of Need
Please provide a narrative
interpretation of how the
below budget reflects your
agency's need.Explain the
purpose of the grant request
in terms of the need for
funding availability(as
opposed to project merits,
The funds are necessary to maintain vehicles in a state of good repair and ensure Collier's TAM plan is being addressed
which must be described in as local funds have not been allocated for Capital projets. The grant funding is essential in order to replace four vehicles
the Proposed Project that have met their useful life.
Description).A description of
any budget shortfall may be
included.
Please limit your response to
250 words.
Budget for Year of Anticipated Award
All applicants for all request types must complete this budget form.For each component,amounts reported should be
based on projected values for the year of anticipated award for the current grant application,omitting any Section 5310
operating revenue expected to result from the current application,if awarded,and associated local match.This year's
grant cycle is for award during Federal Fiscal Year(FFY)2024,which corresponds to State Fiscal Year(SFY)2025.SFY 2025
starts July 1,2024 and ends June 30,2025.The applicant may use its own fiscal year definition when it differs from the
state fiscal year(e.g.,October 1,2024 to September 30,2025).
Instructions;
Amounts reflected in the Program Budget must be limited to those operating and administrative expenses/revenues
supporting the applicant's transportation program.For agencies whose primary purpose is not transportation,the
transportation program budget must be separated out from general administration and other agency functions.Shared
costs such as facility rental and utilities must be allocated to the transportation program on a reasonable and specified
basis.If your agency proposes to allocate indirect costs,please upload documentation of the methodology used.
Enable adding rows Disable adding rows:
co
•
Object Class Code Amount
Use drop-down to select Populates automatically Enter manually
Services 5020
$6,259,300
Fuel and Lubricants 5031 $1,369,200
Miscellaneous Expenses 5090 $713,600
Other Salaries and Wages 5013 $608,300
Other Materials and Supplies 5039 $731,800
Other Reconciling Items 5290 $392,100
$0
$0
$0
$0
$0
$0
$10,074,300
,p
perati Zit AdmuustetiRevetip. $.....
Object Class ., � Code Amount
Use drop-down to select Populates automatically Enter manually
Passenger Fares 41 i0 $1,150,000
Local Government Funds 4300 $8,839,300
Other Agency Revenues 4150 $85,000
$0
$0
$0
$0
$0
$o
so
$0
SO
$10,074,300
Activity Line Item Codes
Operating Assistance
ALI Code
Operating Assistance 30.09.01
Vehicles
Descri•tion tea; ALI Code
Bus - Replacement Over 30' 11.12.03
Bus - Expansion Over 30' 11.13.03
Bus - Replacement Under 30' 11.12.04
Bus - Expansion Under 30' 11.13.04
Vans - Replacement 11.12.15
Vans - Expansion 11.13.15
Sedan - Replacement 11.12.16
Sedan - Expansion 11.13.16
Equipment
Description ALI Code
Bus Passenger Shelters Acquisition 11.32.10
Shop Equipment Acquisition 11.42.06
ADP Hardware Acquisition 11.42.07
ADP Software Acquisition 11.42.08
Surveillance/Security (Bus) Acquisition 11.42.09
Fare Collection (Mobile) Acquisition 11.42.10
Support Vehicles Acquisition 11.42.11
Miscellaneous Equipment Acquisition — 11.42.20
Radios Acquisition 11,62.03
Radios Construction 11.63.03
Preventative Maintenance
Description ALI Code
Preventative Maintenance 11.7A.00
Mobility Management
[ t1O1� Code
Mobility Management 11.7L.00
Facilities
Des.,, ALI Code
Admin Building Engineering & Design 11.41.01
Admin Building Acquisition 11.42.01
Admin Building Construction 11.43.01
Admin Building Rehab/Renovation 11.44.01
Admin Building Lease 11.46.01
Maintenance Facility Engineering & Design 11.41.02
Maintenance Facility Acquisition 11.42.02
cif®
Maintenance Facility Construction 11.43.02
Maintenance Facility Rehab/Renovation 11.44,02
Maintenance Facility Lease 11.46.02
Admin/Maint Facility Engineering & Design 11,41.03
Admin/Maint Facility Acquisition 11.42.03
Admin/Maint Facility Construction 11.43.03
Admin/Maint Facility Rehab/Renovation 11.44.03
Admin/Maint Facility Lease 11,46.03
Storage Facility Engineering & Design 11.41.04
Storage Facility Acquisition 11,42,04
Storage Facility Construction 11.43.04
Storage Facility Rehab/Renovation 11.44,04
Storage Facility Lease 11.46.04
Yards & Shops Engineering & Design 11.41.05
Yards & Shops Acquisition 11.42.05
Yards & Shops Construction 11.43,05
Yards & Shops Rehab/Renovation 11.44.05
Yards & Shops Lease 11.46.05
cad
Equipment Request
Aopiicants must submit a rut request description as pert of the application.Responses must be entered in a question/answer
format where iMicated.Where a field or word count is included the length of the applicant's response must not exceed the
Instruedensi space or word count provided.The project description should tint repeat the Current System Oescrption.
examples ..
—arc boxes
—Oommunranons equipment
--Qcunry/su'cedlatxe equipment tar vettldes and/or buildings
Eau —t ti op equipment(alignment machines.bus washing machines, re changers.etc)
peen! -ems shelters
—din slap portage
—Wheelchair lifts
—Other miscellaneous egerpetent
Peo. Area identity the geographic Malt)
widen which the proposed
project wilt be constructed or
pr!many used.The dropdown
instructionet Steel urbeniaed areas will
display Options within the
district selected en the
Application Cover Sheet.
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Co ler County
Transportation Management
Services Department
Public Transit&Neighborhood Enhancement Division
December 12, 2023
Todd Engala
Transit Project Coordinator
FDOT, District One, Modal Development Office/Public Transit
801 North Broadway Avenue
Bartow, FL 33830
Re: 5310 Grant Submittal
Dear Mr. Engala
Collier County Board of County Commissioners submits this Application for the Section 5310 Program
Grant and agrees to comply with all assurances and requirements applicable to the Section 5310
Program.
Collier County Board of County Commissioners further agrees,to the extent provided by law (in case of
a government agency in accordance with Sections 129.07 and 768.28, Florida Statutes) to indemnify,
defend and hold harmless FDOT and all of its officers, agents and employees from any claim, loss,
damage, cost, charge, or expense arising out of the non-compliance by the Agency, its officers,agents
or employees,with any of the assurances stated in this Application.
This Application is submitted on this 12th day of December,2023 with an original resolution or certified
copy of the original resolution authorizing Chairman of the Board of County Commissioners to sign this
Application.
Authorized representative signs below certifying that all information contained in this application is
true and accurate.
Collier County
Agency Name _
Signature
Rick LoCastro-Chairman, Board of County Commissioners
Typed Name and Title of Authorized Representative
Attest: ® Ap rov d as to Form and Legality:
)EL. 12 20 13 C YS A k. r� . ;CLERK
Date . "" rb
Attest ae.tgf �h r,I�a>�Vep��ly`Clerk DeAssistant D. Perry County Attorney N\��\
:air t�k+
r
t,v t44. c1
8300 Radio Road Naples,Florida 34104 239-252-5840 www.colliercountyfl.gov
Co , le-r County
a
Transportation Management
Services Department
Public Transit&Neighborhood Enhancement Division
A RESOLUTION of the Collier County Board of County Commissioners authorizing the signing and
submission of a grant application and supporting documents and assurances to the Florida Department
of Transportation,the acceptance of a grant award from the Florida Department of Transportation,and
the purchase of vehicles and/or equipment and/or expenditure of grant funds pursuant to a grant
award.
WHEREAS, Collier County Board of County Commissioners has the authority to apply for and accept
grants and make purchases and/or expend funds pursuant to grant awards made by the Florida
Department of Transportation as authorized by Chapter 341, Florida Statutes and/or by the Federal
Transit Administration Act of 1964,as amended;
NOW,THEREFORE, BE IT RESOLVED BY THE Collier County Board of County Commissioners, FLORIDA:
This resolution applies to the Federal Program under U.S.C.Section 5310.
The submission of a grant application(s), supporting documents, and assurances to the Florida
Department of Transportation is approved.
Rick LoCastro, Commissioner is authorized to sign the application, execute subsequent agreements,
purchase vehicles/equipment and/or expend grant funds pursuant to a grant award,unless specifically
rescinded.
DULY PASSED AND ADOPTED THIS 12th day of December,2023
By
Signature, Chairperson of the Board
Rick LoCastro, Chairman
Typed Name and Title
ATTEST:
Attest: r; r ,..' ' •p *lied as to Form and Legality:
CRYST ' 1' E 1,CLERK /
1110
At... r , 7,, .„, t .
i kJ i.. _ %
Yr
Att...Ls �f t, ; s�r � legu y.. Clerk Assistant County Attorney �n1\
4
ell
w
8300 Radio Road Naples,Florida 34104 239-252-5840 www.colliercountyfl.gov s-
Public Hearing Notice and Publisher's Affidavit (public agencies only)
Upload a copy of the notice of public hearing and an affidavit of publication within TransClP with other
application documentation.
Public Notice—Sample
All interested parties within (Counties Affected) are hereby advised that (Public Agency Name)
is applying to the Florida Department of Transportation for a capital grant under Section 5310 of
the Federal Transit Act of 1991,as amended,for the purchase of Description of Equipment)to be
used for the provision of public transit services within(Defined Area of Operation)
This notice is to provide an opportunity for a Public Hearing for this project.This public notice is
to ensure that this project and the contemplated services will not duplicate current or proposed
services provided by existing transit or paratransit operators in the area.
This hearing will be conducted if and only if a written request for the hearing is received by
(Specify Due Date).
Requests for a hearing must be addressed to (Public Agency Name and Address)and a copy sent
to(Name and Address of Appropriate FDOT District Office).
All public notices must include the following language:
Florida Law and Title VI of the Civil Rights Act of 1964 Prohibits Discrimination in Public
accommodation on the basis of race,color,sex, religion,national origin,age,disability,income
or of marital status.
Persons believing they have been discriminated against on these conditions may file a
complaint with the Florida Commission on Human Relations at 850-488-7082 or 800-342-8170
(voice messaging).
ct,0
COLLIER COUNTY
TRANSPORTATION DISADVANTAGED SERVICE PLAN
MAJOR UPDATE
FY 2023/24— FY 2027/28
APPROVED BY LCB
October 4, 2023
Prepared for:
The Collier County Metropolitan Planning Organization
In Coordination with:
Collier County Local Coordinating Board for the Transportation Disadvantaged
Collier County Public Transit and Neighborhood Enhancement Division
COLLIER ca
Metropolitan Planning Organization COLLIER AREA TRANSIT
Prepared By:
pl
CAPITAL
Capital Consulting Solutions, LLC
Table of Contents
Development Plan 7
Background of the Transportation Disadvantaged Program 7
CTC Designation and History 7
Organizational Chart 8
Consistency Review of Other Plans 10
Public Participation 14
Service Area Profile/Demographics 16
Population/Composition 16
Service Analysis 30
CTD Trend Analysis 30
CTC Peer Review Analysis 33
Peer Comparison: Demographics 34
Peer Comparison: Performance Measures 35
Needs Assessment 38
Forecasts of the Transportation Disadvantaged Population 39
Barriers to Coordination 45
Goals, Objectives, and Strategies 46
Implementation Schedule 51
Service Plan 54
Types, Hours, and Days of Service 54
Eligibility 54
Accessing Services 54
Definitions 55
Trip Prioritization 57
Transportation Operators and Coordination Contractors 57
Public Transit Utilizations 59
School Bus Utilizations 59
Vehicle Inventory 59
System Safety Plan Certification 59
Inter-County Services 59
Emergency Preparedness and Response 59
TRANSPORTATION DISADVANTAGED SERVICE PLAN J Q.°
Education Efforts/Marketing 60
Service Standards 60
Local Complaint and Grievance Procedure 64
Coordination Contract Evaluation Criteria 65
Cost/Revenue and Allocation and Rate Structure Justification 65
Quality Assurance 68
Appendix A: 2023 Collier County Private Transportation Providers 70
Appendix B: CAT Connect Shared-Ride Application Form 71
Appendix C:Vehicle Inventory 79
Appendix D: SSPP Certification 80
Appendix E: CTD Rate Model Worksheet 83
Appendix F: CAT's Complaint Resolution Policy 91
Appendix G: Public Comments, Responses, and Changes to the Draft TDSP 95
List of Figures
Figure 1: Organizational Structure for TD Service Delivery 9
Figure 2: Land Use Map of Collier County 16
Figure 3: Collier County Residents 65 years and Older 18
Figure 4:Collier County Residents Living Below the Federal Poverty Level 19
Figure 5: Collier County Residents with a Disability 20
Figure 6: Employment Sector Distribution 22
Figure 7: Paratransit Origins and Destinations 26
Figure 8: Collier County Jurisdictional Boundaries 27
Figure 9:CAT System Map 29
Figure 10:Total Passenger Trips (000's) 32
Figure 11:Total Vehicles 32
Figure 12:Total Vehicle Miles (000's) 32
Figure 13:Total Revenue Miles (000's) 32
Figure 14:Vehicle Miles Per Trip 32
Figure 15: Cost Per Passenger Trip 32
Figure 16:Cost Per Total Mile 33
Figure 17:Accidents Per 100,000 Vehicles Miles 33
Figure 18:Vehicle Miles Between Road calls (000's) 33
Figure 19:Total Passenger Trips 37
Figure 20:Total Revenue Miles 37
Figure 21:Total Vehicles 37
Figure 22:Total Vehicle Miles 37
Figure 23:Vehicle Miles Per Trip 37
TRANSPORTATION DISADVANTAGED SERVICE PLAN Q►°
Figure 24: Cost Per Paratransit Trip 37
Figure 25: Cost Per Total Mile 38
Figure 26:Accidents Per 100,00 Vehicle Miles 38
Figure 27:Vehicle Miles Between Road Calls 38
Figure 28:Category I TD Composition 40
Figure 29: GIS map showing population and buffered fixed routes 43
Figure 30: GIS map showing clipped area of population inside buffered zone 44
Figure 31: Residential population data for Collier County population TAZ shapefile 45
Figure 32: Residential population data for Collier County residents inside buffered zone 45
List of Tables
Table 1: Population and Population Density 17
Table 2: Population Age Distribution, 2021 17
Table 3:Annual Household Income Distribution, 2021 18
Table 4: Employment Characteristics for Collier County, 2021 20
Table 5: Collier County's Top 10 Largest Employers, 2021 21
Table 6:Average Wages by Major Industry,June 2023 22
Table 7: Names and Locations of Local Colleges and Universities 23
Table 8: Percentages of Educational Attainment 24
Table 9: Household Vehicle Availability, 2021 24
Table 10:Travel to Work—Commute Times, 2021 24
Table 11: Mode of Travel to Work, 2017-2021 5-year Estimates 25
Table 12: Inter-County Commute Patterns 25
Table 13: Collier County Population Estimates by Jurisdiction, 2020 28
Table 14:Trend Analysis for Collier County CTC 31
Table 15: Peer CTC Characteristics 34
Table 16: Demographic Comparison of Peer CTCs 34
Table 17: Performance Comparison Between Collier County and Peer CTC's, 2022 35
Table 18: Performance Measures for Peer CTCs, 2022 35
Table 19: Performance Comparison Between Collier County and Peer CTCs, 2022 36
Table 20:TD Population Estimates 40
Table 21: Critical Need Population 41
Table 22:Critical Need Trip Rates 41
Table 23: Critical Need Trip Demand 42
Table 24: Implementation Schedule 52
Table 25: CAT Transportation Operators 58
Table 26: CTC Coordination Contractors 58
Table 27: Fixed Route Ridership 59
Table 28: CTD Calculated Rates 66
Table 29: CAT Fare Structure Effective FY 2023-24 67
Table 30:TD &ADA Fare Structure Effective FY 2023-24 67
TRANSPORTATION DISADVANTAGED SERVICE PLAN tts,
Local Coordinating Board Membership Certification
Name: Collier County Metropolitan Planning Organization
Address: 2885 Horseshoe Dr. S, Naples, FL 34104
The Metropolitan Planning Organization/Designated Official Planning Agency named above hereby
certifies the following:
1. The Membership of the Local Coordinating Board, established pursuant to Rule 41- 2012(3),
FAC, does in fact represent the appropriate parties as identified in the following list:
2. The membership represents, to the maximum extent feasible, a cross-section of the local
community.
Signature: ) Date: , < y.1 ``
Anne 141 ghlin, Executive Director
REPRESENTATION MEMBER ALTERNATE TERM
Chair Tony Pernas
Elderly Vacant
--------•___
Citizens Advocate/Non-User Eileen Streight _ 3/12/2021-3/12/2024
Citizens Advocate/User Dylan Vogel ' 10/14/22-10/14/25 a
Veteran Services Oscar Gomez Lilith Sileika
Fla.Assoc. for Community Cheryl Burnham Pa Houa Lee-Yang
Action
Public Education John Lambcke I
Dept.of Transportation Todd Engala (Interim) Candice Monroy; I i
Dale Hanson;
Michelle Peronto
Dept. of Children&Families rTabitha Larrauri
Dept. of Education Robert Richards Lisa O'Leary
Dept.of Elder Affairs Sarah Gualco
Agency for Health Care Adm MichaelStahler Signe Jacobson
Transportation Industry _ Vacant _
Disabled Vacant
Local Medical Community Gabrielle Galanti
Regional Workforce Board r Carmen Henry
Agency, Persons with Leah Watson
Disabilities
_ — — _
Children at Risk Brett Nelson
TRANSPORTATION DISADVANTAGED SERVICE PLAN OP
Roll Call Vote
Approval of Collier County's
Transportation Disadvantaged Service Plan Major Update
--- - --------
j MEMBER REPRESENTING YES NO ABSENT 1
Tony Pernas j Chair X
Eileen Streight Citizens Advocate/Non-User X
Dylan Vogel Citizens Advocate/User I X
( Lilith Sileika j Veteran Services X
u _Cheryl Burnham_ t Fla.Assoc.for Community Action X
John Lambcke I Public Education X
Candice MonroyDept.of Transportation X
Tabitha Larrauri t Dept.of Children& Families I X
Lisa O'Leary l Dept. of Education X i
Sarah Gualco 1 Dept.of Elder Affairs I X
Michael Stahler Agency for Health Care Administration X
Gabrielle Galanti r Local Medical Community I X
Carmen Henry r Regional Workforce Board X
Leah Watson I Agency,PersonsX
with Disabilities �_— _
Brett Nelson I Children at Risk X
The Collier County Local Coordinating Board hereby certifies that an annual evaluation of the Community
Transportation Coordinator was conducted consistent with the policies of the Commission for the
Transportation Disadvantaged and that all recommendations of that CTC Evaluation have been addressed
or incorporated in this Service Plan.
We further certify that the rates contained herein have been thoroughly reviewed, evaluated, and
approved. This Transportation Disadvantaged Service Plan was reviewed in its entirety and approved by
the Board at an official meeting held on October 4,2023.
Approved by the Local Coordinating Board(LCB):
5/ 1,. -CQ-5 ----7J411-1;-""----)
Dylan Vogel,as Acting LCB Chair Date
Approved by the Commission for the Transportation Disadvantaged(CTD):
David Darm, Executive Director CTD Date
TRANSPORTATION DISADVANTAGED SERVICE PLAN tl•,.°
Development Plan
Introduction to the Service Area
Background of the Transportation Disadvantaged Program
Florida's Transportation Disadvantaged (TD) program was created in 1979 and re-enacted in 1989. The
1989 act created the Florida Transportation Disadvantaged Commission (currently the Florida Commission
for the Transportation Disadvantaged) to enhance local participation in the planning and delivery of
coordinated transportation services through the creation of local coordinating boards (LCBs) and
Community Transportation Coordinators (CTCs). Local planning organizations assist the Commission and
Local Coordinating Boards (LCBs) in implementing the TD program in designated service areas.
CTCs are business units or local public transportation providers that are responsible for providing or
arranging the delivery of transportation services to the TD population.TD are"those persons who because
of physical or mental disability, income status, or age are unable to transport themselves or purchase
transportation and are, therefore, dependent on others to obtain access to health care, employment,
education, shopping, social activities, or other life-sustaining activities or children who are handicapped
or high-risk or at-risk as defined in s. 411.202, Florida Statutes." Section 427.011, Florida Statutes.
The designated CTC may provide all trips as a sole source, or the CTC may provide some trips and
subcontract some (partial brokerage). The CTC may also function as a complete brokerage subcontracting
all trips to approved operators
The Commission provides financial support to the CTCs utilizing the Transportation Disadvantaged Trust
Fund. Funds are for the purpose of reimbursing the CTC for a portion of the cost of each passenger trip
provided to eligible non-sponsored transportation disadvantaged individuals, or for equipment to be
utilized in the designated service area.
The Trust Fund is appropriated by the Legislature on an annual basis. The Commission then allocates a
portion of the funds to each of Florida CTC utilizing a formula that considers the following:
• Performance - passenger trips and passenger miles
• Need—percent of the population that are seniors, persons with disabilities, or low income.
• Equity—equal share to each county
In its role as the Designated Official Planning Agency (DOPA), the Collier Metropolitan Planning
Organization (MPO) is responsible for recommending a CTC for Collier County, which it first did in 1999
when it recommended that the Collier County Board of County Commissioners(BCC)serve as the CTC.The
BCC accepted the recommendation in 1999 and in subsequent years. More recently, in March 2023, the
Florida Commission for the Transportation Disadvantaged approved the Collier MPO's recommendation
to re-designate the Collier BCC as the CTC for the period July 1, 2023, through June 30, 2028.
CTC Designation and History
In August 1999,the Board of County Commissioners adopted the Public Transportation Development Plan
(PTDP) and agreed to become the governing agency for transit in Collier County.The Public Transportation
TRANSPORTATION DISADVANTAGED SERVICE PLAN OP
Operating Plan (PTOP) was adopted by the MPO in December 2000 and by the Collier County Board of
County Commissioners in January 2001.
At the time of its governing agency designation (by what was then known as the Naples MPO),
transportation services in Collier County consisted of privately operated trolleys that catered to tourists
during the winter season in Naples and Marco Island and a network of paratransit providers serving the
transportation disadvantaged.
The County introduced its first fixed route service in 2001 and currently operates 16 fixed routes,
Americans with Disabilities (ADA) paratransit, and TD services.
As previously described, The Collier County BCC has served as the CTC for Collier County since it became
the transit agency governing body in 1999. Working on behalf of the BCC,the Collier County Public Transit
and Neighborhood Enhancement Division manages and coordinates all operational services.
Organizational Chart
Figure 1 on the following page displays the organizational structure of the entities involved in the delivery
of TD services in Collier County.
TRANSPORTATION DISADVANTAGED SERVICE PLAN
Florida Commission 1
for the Transportation
Disadvantaged((TO)
Collier County County Board of
County Commissioners local Coordinating
(CTCti for ADA and 4 Collier
Board (LCS)
Transportation
Disadvantaged Services
Collier County Public
Transit and
Neighborhood
•
Enhancement Division
Collier Area Transit
Fixed Route and Agencies Purchasing
Paratransit ' I TransportationL.
J
Transportation
Operators Customers
MV Transportation
Figure 1:Organizational Structure for TD Service Delivery
TRANSPORTATION DISADVANTAGED SERVICE PLAN e t.®
Consistency Review of Other Plans
Other plans reviewed during the preparation of this TDSP are listed below along with some examples of
language included in the plans that are supportive of TDSP initiatives.
Collier County Growth Management Plan
Policy 10.2: The County shall continue to improve transit services for the transportation
disadvantaged in rural areas through the Community Transportation Coordinator(CTC).
Objective 12: Encourage the efficient use of transit services now and in the future.
Policy 12.1: The Collier Metropolitan Planning Organization, through the Transportation
Disadvantaged Program, shall assist the local community transportation coordinator in the
implementation of the most efficient and effective level of service possible for the transportation
disadvantaged. The Transportation Disadvantaged Program shall be implemented through the
County's regular bus system.
Policy 12.2: The County Transportation Division and the Collier Metropolitan Planning
Organization shall coordinate the development and maintenance of transit development plans
with the Florida Department of Transportation.
Policy 12.3:Collier County shall be the managing authority of the Collier Area Transit(CAT)system.
Policy 12.7: Following the adoption of any transit development plan, the County shall initiate the
development of transit right-of-way and corridor protection strategies, including ordinances and
policy additions.
Objective 13: Evaluate the creation of a separate Transit Element to give alternative means of
transportation equal treatment within the Growth Management Plan.
Policy 13.1: The County may develop a Transit Element, a Transit Sub-Element within this
Transportation Element or incorporate alternative means of transportation into the Growth
Management Plan through other appropriate modifications, based upon the conclusion of the
November 2011 Master Mobility Plan.
Source: Collier County Growth Management Plan, Transportation Element as of Ordinance No. 2017-25
adapted June 13, 2017.
City of Marco Island 2040 Comprehensive Plan (Adopted October 4, 2021)
Policy 1.6.1:The City of Marco Island will collaborate with Collier Area Transit (CAT)to determine
the viability and cost-benefit of enhanced public transit services and programs.
Policy 1.6.2: When considering changes in land use densities and transportation programs, the
City shall evaluate the effect and opportunities for public transportation services.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I Ot...d
Policy 1.6.3:The City shall coordinate with public and private transit agencies to ensure adequate
transit capacity to meet public transit demand and actively identify improvements and
enhancements needed by the system.
Policy 1.6.4:The City shall coordinate with CAT and the MPO on the Transit Development Plan and
to further the use of public transit through promotion of schedules, employer incentives, and
other transportation tools as may be desired.
City of Naples Comprehensive Plan (June 14, 2023)
Objective 8: Continue to coordinate with the Collier MPO to evaluate the potential for the
development of an efficient multimodal transportation system and mechanisms to reduce the
reliance on private motor vehicles.
Policy 8-1: Provide support data and analysis to the Collier MPO as necessary to assist in the
development of a public transportation system.
Policy 8-2: Assist the Collier MPO in programs that promote alternative modes of transportation
and encourage reducing the use of private automobiles and vehicle trips.
Collier Area Transit Ten-Year Transit Development Plan, 2021-2030 (October 2020)
Objective 1.1: Improve efficiency, quality, and level of service to adequately serve residents and
visitors while increasing the economic vitality of transit in the county.
Initiative 1.2.2: Install and maintain bus stop amenities according to an ADA-compliant Passenger
Amenities Program and Bus Stop Amenities Guidelines.
Initiative 1.2.3: Install a minimum of 10 covered,ADA-compliant, accessible bus stop shelters per
year.
Initiative 1.4.3:Coordinate with the CAT Connect paratransit program to identify and target areas
with high TD ridership and lower density of demand and develop programs to shift TD riders to
mobility on demand for a solution with connections to the fixed-route network.
Initiative 1.4.4: Require local governments and FDOT to provide accessible sidewalks, bus stops,
and other bus stop improvements within roadway projects and all new developments.
Objective 6.1: Develop ongoing processes to measure and monitor service quality.
Initiative 7.1.4:Annually seek to identify and obtain available alternative revenue sources for the
provision of new and improved transit services.
Collier MPO 2045 Long Range Transportation Plan (Approved December 11, 2020)
Goal 6: Increase the Safety of the Transportation System for Users.
TRANSPORTATION DISADVANTAGED SERVICE PLAN e1 pP
Objective: Ensure adequate bicycle and pedestrian facilities are incorporated into new highway
and transit projects.
Goal 7: Promote Multimodal Solutions.
Objective: Improve frequency and reliability of public transit service routes and improve access to
park-and-ride lots.
Goal 8: Promote the Integrated Planning of Transportation and Land Use.
Objectives:
Coordinate with local governments and partner agencies to ensure transportation plans and
programs support local land use plans and a sustainable transportation system.
Assure that local growth management objectives are reflected in transportation plans and
programs.
Assure that transportation plans and projects promote economic sustainability for the County.
Goal 9: Promote Sustainability in the Planning of Transportation and Land Use.
Objectives:
Improve the sustainability of communities through increased access to affordable housing and
centers of employment and reduced automobile dependency.
Ensure that transportation system improvements are equitable and fair to all residents of the
County.
Engage a diverse public in the development of the region's transportation system.
Strategic Regional Policy Plan by the Southwest Florida Regional Planning Council (Adopted September
15, 2011)
Goal 5, Livable Communities—Transportation: Livable communities designed to affect behavior,
improve quality of life and responsive to community needs.
Strategy: Promote through the Council's review function a good environment for driving,walking,
bicycling, and public transit using a highly connected network of public streets, green space, and
community centers.
Action 4: Review Comprehensive plans and land development regulations for incentives to
develop and redevelop using mixed uses, higher densities, shared parking; and improved
vehicular, mass transit, pedestrian and bicycle access and travel, as well as providing a variety of
affordable residential densities and types.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I p,0
Strategy: Encourage local governments and the private sector to implement travel demand
management polies and actions to relieve traffic congestion, improve air quality and reduce
energy consumption.
Action 1: In conjunction with the MPOs and transit providers, work to identify residential
communities linked with job centers through transit or through carpooling, or other high-
occupancy vehicle modes of transportation.
Goal 1,Regional Transportation Element:Construct an interconnected multimodal transportation
system that supports community goals, increases mobility, and enhances Southwest Florida's
economic competitiveness.
Strategy: Promote Smart Growth where residential communities are linked with job centers
through transit, carpooling, or other high occupancy vehicle transportation.
Action 1: In cooperation with transit providers and other governmental and private entities, seek
long-term, dedicated funding sources for use for improving and expanding the transit system.
Goal 4, Regional Transportation Element:Assist as needed in the development of a cost-effective
and financially feasible transportation system that adequately maintains all elements of the
transportation system to better preserve and manage the Region's urban and non-urban
investment.
Strategy: Assist in the development of land use plans and policies that assess the potential for
adverse impacts on transportation facilities and protect investment in transportation
infrastructure.
Action 2: Assist FDOT, local government, and the MPOs in designing plans that connect and serve
urban communities with an efficient,transit-oriented, and multi-modal transportation system.
Strategy: Implement new financing alternatives to overcome the shortfall of transportation
funding.
Action 1: Assist transit providers and other governmental and private entities should[sic] seek
long-term, dedicated funding sources for use for improving and expanding the transit system.
2060 Florida Transportation Plan (December 2010)
Goal: Make transportation decisions to support and enhance livable communities.
Goal: Provide a safe and secure transportation system for all users.
Goal: Maintain and operate Florida's transportation system proactively.
Goal: Improve mobility and connectivity for people and freight.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I e3 t,.°
Public Participation
The powers and duties of Local Coordinating Boards (Section 427.0157, Florida Statutes) include the
development of local service needs and the provision of information, advice, and direction to the CTC on
the coordination of services to be provided to the transportation disadvantaged. The members of Local
Coordinating Boards (LCBs) are appointed by the applicable MPO or designated official planning agency.
LCBs are required to meet at least quarterly and shall:
1. Review and approve the coordinated community transportation disadvantaged service plan,
including the memorandum of agreement, prior to submittal to the commission.
2. Evaluate services provided in meeting the approved plan.
3. In cooperation with the community transportation coordinator, review and provide
recommendations to the commission on funding applications affecting the transportation
disadvantaged.
4. Assist the community transportation coordinator in establishing eligibility guidelines and priorities
regarding the recipients of non-sponsored transportation disadvantaged services that are
purchased with Transportation Disadvantaged Trust Fund money.
5. Review the coordination strategies of service provision to the transportation disadvantaged in the
designated service area.
G. Evaluate
la...' ty transportation ities
o. mulu%viin�y or regional opportunities.
7. Work cooperatively with local workforce development boards established in Chapter 445 to aid in
the development of innovative transportation services for participants in the welfare transition
program.
Membership of the LCB is defined as follows (41-2.012, Florida Administrative Code):
• Chairperson who is an elected official from a county served by the LCB.
• Local representative of the Florida Department of Transportation.
• Local representative of the Florida Department of Children and Family Services.
• Local representative of the Public Education Community which could include, but not be
limited to, a representative of the District School Board, School Board Transportation
Office, or Head Start Program in areas where the School District is responsible.
• Local representative of the Florida Division of Vocational Rehabilitation or the Division of
Blind Services, representing the Department of Education.
• Person recommended by the local Veterans Service Office representing the veterans of
the county.
• Person who is recognized by the Florida Association for Community Action (President),
representing the economically disadvantaged in the county.
• Person over sixty representing the elderly in the county.
• Person with a disability representing the disabled in the county.
• Two citizens advocate representatives in the county; one must be a person who uses the
transportation service(s) of the system as their primary means of transportation.
• Local representative for children at risk.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I 4Pr°
• Chairperson or designee of the local mass transit or public transit system's board, except
in cases where they are also the Community Transportation Coordinator.
• Local representative of the Florida Department of Elderly Affairs.
• Experienced representative of the local private for-profit transportation industry. In areas
where such a representative is not available, a local private non-profit representative will
be appointed, except where said representative is also the Community Transportation
Coordinator.
• Local representative of the Florida Agency for Health Care Administration.
• Local representative of the Agency for Persons with Disabilities.
• Representative of the Regional Workforce Development Board established in chapter
445, F.S.
• Representative of the local medical community,which may include, but not be limited to,
kidney dialysis centers, long-term care facilities, assisted living facilities, hospitals, local
health departments, or other home and community-based services, etc.
The LCB meets on a quarterly basis at accessible locations open to the public. In addition to the LCB
membership, other transportation partners, including transportation-disadvantaged passengers and
human service and community-based organizations, are notified of the meetings.
Throughout the year, the MPO provides a variety of opportunities to share information and gain input
from the public (and regional partners) regarding its projects and initiatives. Examples of staff activities
include holding an annual public workshop to provide information on the TD program and solicit input
from the public and users of the TD service, information booths at various public meetings, FDOT- and
FHWA-sponsored Civil Rights training, joint regional meetings with the Lee County MPO and the Lee
County Technical Advisory Committee, and various meetings held by the Cities of Naples, Marco Island
and Everglades City.
The MPO actively tracks and responds to all public comments and inquiries received via email or phone
and will continue to monitor annually to see if any changes to the process are needed to improve its public
involvement efforts.
In accordance with the Collier MPO's Public Participation Plan, the adoption date and opportunity to
comment for the TDSP Major Update was advertised on transit vehicles. Flyers were also sent to the
MPO's database of transportation-disadvantaged contacts that include dialysis centers, nursing homes,
day centers, and public gathering locations. The draft TDSP Major Update was posted to the MPO's
website for a 30-day public comment period, which was advertised by legal ad, press release, list-serve
email notification, and an article on the MPO's website. Notification of the public comment period and
adoption date was distributed to the MPO's public involvement agencies.The draft document was sent to
LCB members, the Florida Department of Transportation, and the Southwest Florida Regional Workforce
Development Board for review and comment. Representatives from Capital Consulting Solutions, LLC
attended LCB meetings on September 6 and October 4, 2023,to present the draft and final document and
address questions from LCB members and members of the public. The draft document was also presented
to The Public Transportation Advisory Committee, the Technical Advisory Committee, and the Citizens
Advisory Committee.
TRANSPORTATION DISADVANTAGED SERVICE PLAN tps°
Service Area Profile/Demographics
Collier County is located on the west coast of Florida. It is bordered by Broward and Dade Counties to the
East, Lee, and Hendry Counties to the North, and Monroe County to the South. As measured by land area,
Collier County is the largest County in Florida and the 18th largest by total population. Naples, Everglades
City, and Marco Island are the County's three incorporated areas.
Land Use
As shown in the green areas in Figure 2 below, a significant portion of Collier County is protected
conservation land, the largest area being Big Cypress National Preserve. As a result, commercial and
residential development is generally located along the coastline, in the Northwestern,and Central Western
portions of the County, while much of the North Central area surrounding Immokalee is designated
agricultural.
Dense environments such as those seen in Western Collier County are generally conducive to the provision
of public transportation services. The desirability of these coastal locations has increased housing prices
forcing many residents to live further from employment, healthcare, and other services,which strains the
County's transportation systems.
:;3)tiva
Sanibel Estero J
Immokalee
g
Bonita Springs Ave Maria
29
North Naples _. _
Na �t -- tail Everglades
VP and Francis
Fakahatchee S. Taylor
\• ai Big Cypress Wildlife
State National
:`, Preserve Preserve
f29
Mar i& ,.
Carnestown
" '' �'0,,er lades Franc/-
9 _ ... Wild/i,
IV S. Tavic
Figure 2:Land Use Map of Collier County
Population/Composition
Table 1 below shows population estimates, growth, and density for Collier County as compared to the
state of Florida. Between the 2010 and 2020 decennial census years, Collier County's population growth
grew by 16.94 percent, which was slightly greater than the population growth rate for the state of Florida.
Collier County's growth rate has continued to exceed the statewide rate by a couple of percentage points
through 2022 according to the U.S. Census Bureau's population estimates.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I eipo
Table 1:Population and Population Density
Population Growth
Population Population Population Percentage Population Growth Land Area Density-2021 Estimate
Area Percentage (Population per sq
2010 Census 2020 Census (2022 Estimate) 2010-2020 2020-2022(Estimate( (sq.miles( miles)
Collier County 321,320 375,752 397,994 16.94 _ 5.92 1,998.8 188.0
Florida 18,801,310 21,538,187 22,244,823 14.56 3.28 53,633.7 401.6
Sources:U.S.Census Bureau,2010 and 2020 Population Data;U.S.Census Bureau,QuickFacts 2022 Population Estimates;and U.S.Census
Bureau,State of Florida,and Collier County Profiles used for obtaining land area.
With one exception, the population age distribution in Collier County is nearly like the State of Florida.
The population aged 65 years and older is approximately 12 percent higher than the same age group
statewide. In each of the other age group categories,the difference is no more than 4.6 percent as shown
in Table 2.
Table 2:Population Age Distribution,2021
Percentages of Age Cohorts(Years)
Area 0-19 20-34 35-54 65+
Collier County 19.0% 14.0% 21.2% 32.0%
Florida 22.2% 18.6% 25.1% 20.4%
Source:U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
As shown in Figure 3 on the following page, the census block groups with the highest concentration of
Collier County residents ages 65 years and older are in the northern portion of the County bordering Lee
County,and in areas that are west of 1-75.Several small-block groups in the Naples and Marco Island areas
represent a high concentration of this population.
TRANSPORTATION DISADVANTAGED SERVICE PLAN IP
Collier County Block Groups
Beck Group Selection_GGLLIER
PopulatIoe 66 years au t over
14 234
233.446
.so *n
11] 12M
V
F #
A er '
r
x•r ti t;.
Sources Esc MERE Garmm,USGS Irnermap INGREMENC P.NRCen.Esn Japan
MF TI Fpn n,., 'Hong Kong,.Far.Kenna Fsn(Titalual.dl NGO^,(c)GpenStreetM-'
,;. . ,)the GIS User Comm,,toy
Figure 3:Collier County Residents 65 years and Older
Household Income
Table 3 displays the annual household income distribution for Collier County as compared to Florida in
2021. The most significant difference in household income distribution is the income category of
households earning $75,000 or more per year. Collier County is 3.7 percent higher in this category
compared to the state of Florida. All other household income categories are within 1-2 percentage points
of the state average.
Table 3:Annual Household Income Distribution, 2021
Annual Household Income
Collier County $0-$9,999 510,000-524,999 $25,000-$34,999 $35,000-$49,999 $50,000-574,999 $75,000+
Population 1,891 14,202 19,217 21,057 21,872 29,260
Percentage 1.8% 13.2% 17.9% 19.6% 20.3% 27.2%
Florida
Population 111,738 1,094,949 1,292,493 1,481,229 1,498,771 1,689,013
Percentage 1.6% 15.3% 18.0% 20.7% 20.9% 23.5%
*Population included is 16 years or older.
Source:U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
Figure 4 below displays the population of individuals whose income in the past 12 months is below the
federal poverty level in Collier County. A high concentration of Several block groups is seen to be in the
northeast portion of the County. There are also a few block groups that have a concentration of low-
income residents in south Collier County south and east of U.S.41.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I tt,C3
Collier County Block Groups
0-112
13 233
II! 60.4
4,5 t605
•
•
t!!!!H!...!RE Gamut,USGS Intermit>, EVI JapWl,
MF Fs'' !Knrm Fsir Ko,e, la,,.' ' ,,OperStre.`21p
Figure 4:Collier County Residents Living Below the Federal Poverty Level
TRANSPORTATION DISADVANTAGED SERVICE PLAN jet,
0
Disability Characteristics
Figure 5 on the following page displays the population of Collier County residents who are living with a
known disability in each of Collier County's U.S Census block groups. The distribution generally
corresponds with density patterns for residents ages 65 years and older. Several block groups are in the
northern portion of Collier County bordering Lee County and East of 1-75. There is also a concentrated
amount of representation for the disabled population in the central, urbanized area of Collier County and
in the Naples and Marco Island areas.
Collier County Block Groups
PKpulaaon with a Oiaapn¢y
).n-to,
re
yjw
7i'
I.t RE.Garmin U&GS trttnnn.. aq,'REMENT o NR:an.Ewi Jao,n
'.I a Itlund Kun.,Esi7 KOIHn F-I,I lu1,1.t.0 NGCC.N1 Op•a)SI._la.l
Figure 5:Collier County Residents with a Disability
Employment Characteristics
As shown in Table 4, Collier County has an unemployment rate of 2.2 percent which is slightly lower than
the rate seen across the State of Florida. The unemployment rate for Collier County along with the State
of Florida have seen slight improvement in this category since last reported in 2018, when the
unemployment rate was recorded at 3.1 percent and 3.4 percent respectively.
Table 4:Employment Characteristics for Collier County,2021
Percentage of
Percentage of Labor Percentage of Labor
Area Population not in
Force Employed Force Unemployed
Labor Force
Collier County 50.4% 2.2% 47.4%
Florida 55.9% 3.1% 40.6%
*Population included is ages 16 years and older
Source:U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
TRANSPORTATION DISADVANTAGED SERVICE PLAN 16,0.0
Largest Employers
As shown in Table 5, Collier County's largest employer is Publix Supermarkets. Other employers that have
a large presence in Collier County provide and specialize in a diverse group of services such as
retail/grocery, government, hospitality, and manufacturing.
Table 5: Collier County's Top 10 Largest Employers,2021
Employer Industry Total
_Employees
Publix Supermarkets Retail Trade 9,768
NCH Healthcare System Healthcare 8,159
Walmart Retail Trade 7,286
Collier County School District Educational Services 5,756
Collier County Government Public Administration 5,173
Arthrex Manufacturing 4,087
Marriott International Hospitality 3,620
McDonalds Restaurant 2,613
Home Depot Retail Trade 2,497
Winn-Dixie Retail Trade 1,899
Source:Top 100 employers.Florida Gulf Coast University,August 2021.
https://www.tocu.edu/cob/rerVresources/too-100
Figure 6 on the following page displays the employment characteristics of Collier County's workforce as it
relates to the industry sectors. The top industry sectors in Collier County are professional and business
service,trade/transportation/utilities, and financial activities which include approximately 25.4, 15.1,and
14.1 percent respectively for the employment of Collier County's residents. An increasing demand during
the seasonal months in Collier County can prove to become challenging to meet the mobility needs of
many residents that depend on the hospitality and retail sectors. These sectors often experience a surge
due to the increasing demand as part-time residents of Collier County return during this period. Similarly,
workers in the healthcare and education sector often travel during off-peak hours to widely dispersed
locations. For example, Collier County's fourth largest employer, Collier County School District, has
approximately 73 Schools dispersed around the County.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Iet..0
Collier County's Employment Sector Distribution
o aet, «iR2SOU CesP:Mining
'" 'I ConsTruction
•
2,2 5 iVianLsfacturirg
Trade,Transp?rtatior,&Utilities
in formation
Fin,racial Activities
g
■Professionai&ELisiress'Services
Eaucation Health Services
1,5o Leisure&Hospitality
� G
t Other Service;
Gov;ernniert
Figure 6:Employment Sector Distribution
Source:Florida Legislature,Office of Economic and Demographic Research,June 2023
As seen in Table 6, the highest average wages in Collier County are from the Information and Financial
Activities sectors. The leisure and hospitality sectors are reported to be the lowest paying sector in Collier
County but can also be the most demanding during the seasonal months for many of its workers. When
looking further Collier County is comparable to the State of Florida salary averages for each respective
sector with the financial sector being the largest difference at approximately 32.2 percent.
Table 6:Average Wages by Major Industry,June 2023
Collier Florida
Industry Type County
Natural Resources & Mining $36,542 $42,128
Construction $58,139 $59,088
Manufacturing $61,985 $69,997
Trade,Transportation, &Utilities $56,278 $53,762
Information $105,319 $104,461
Financial Activities $124,165 $93,945
Professional &Business Services $75,546 $74,787
Education & Health Services $61,785 $59,043
Leisure & Hospitality $36,370 $31,029
Other Services $42,116 $44,107
Government $61,681 $61,210
Source:Florida Legislature,Office of Economic and Demographic Research,June 2023
TRANSPORTATION DISADVANTAGED SERVICE PLAN I0
Housing Classification and Patterns
As previously described, a large portion of Collier County consists of protected land, so housing has largely
been concentrated in the area west of Collier Blvd (CR 951) until recently. Growth is occurring more rapidly
in the area east of Collier Blvd, including Golden Gate Estates,Ave Maria,and the Rural Lands Stewardship
Area, where housing costs are lower but remain unaffordable for many residents.
Employment remains concentrated west of Collier Blvd. Due to the desirability of coastal property, land
values, and high housing costs continue to pose a challenge to area employers who report difficulty hiring
and retaining employees due to a lack of affordable housing in the area. A 2017 study by the Urban Land
Institute (ULI) and the County's 2017 Community Housing Plan reported that two out of five households
in Collier County were cost-burdened (paying more than 30% of income toward housing) and one out of
five were severely cost burdened (pay more than 50% of income toward housing). Neither the 2017 ULI
study nor the County's 2017 Community Housing Plan has been updated; however, there is a growing
awareness that the lack of affordable housing in the region has worsened since the height of the COVID-
19 pandemic(2019-2021)and housing costs have increased following the devastation caused by Hurricane
Ian in 2022. The lack of affordable housing impacts a significant number of the County's employees,
including those in public safety, health care,education,service workers,and entry/mid-level professionals.
Also of significant concern are residents who are low to moderate-income seniors, and very low-income
(transportation disadvantaged) residents, many of whom are particularly reliant on public transportation
for access to health care and other life-sustaining activities.
Education Profiles
In addition to Collier County colleges and universities listed in Table 7 below, there are several technical
training institutions and programs that feature curriculums focused on a specialization ranging from
aerospace, computer science, early childhood education, auto repair, and accounting to name a few.
Technical training is available at Lorenzo Walker Technical College located in Naples and the northern part
of the county is served by Bethune Education Center and Immokalee Technical College.
Table 7:Names and Locations of Local Colleges and Universities
Institution Location
Ave Maria University Ave Maria
Florida Gulf Coast University Ft. Myers
Florida Southwestern State College Ft. Myers/Naples
Hodges University Ft. Myers
Keiser University Ft. Myers/Naples
Nova Southeastern Univeristy Ft. Myers
Table 8 displays the educational attainment of Collier County residents. While 1.3 percent of residents
have less than a 9th-grade education as compared to the state average, approximately 6.4 percent more
have a bachelor's, graduate, or professional degree than the state average.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I? �w�
Table 8:Percentages of Educational Attainment
Education Attainment Level Collier County Florida
Less than 9th Grade 5.7% 4.4%
Some High School, No Diploma 4,8% 6.6%
High School or Equivalent 26.3% 27.9%
Some College, No Degree 16.9% 19.5%
Associate's Degree 8.4% 10.1%
Bachelor's Degree 22.4% 19.8%
Graduate or Professional Degree 15.5% 11.7%
*Population included is ages 25 years and older
Source:U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
Automobile Ownership and Travel Characteristics
According to the Census Bureau's American Community Survey 5-year estimates, only about 7,135
households in Collier County reported not owning vehicles while approximately 95.4 percent of residents
reported that they have one or more vehicles available in the household. Collier County is slightly higher
than the statewide average in this category by 1.4 percent as shown in Table 9.
Table 9:Household Vehicle Availability, 2021
Household Vehicle Availability
Area None Percent of Total One or More Percent of Total
Collier County 7,135 4.6% 146,576 95.4%
Florida 489,117 6.0% 7,668,303 94.0%
Source:U.S.Census Bureau,2021 American Community Survey S-Year Estimates
Overall, Collier County commuters travel a shorter time to work than the average Florida commuter. It is
estimated that approximately 64 percent of the County's commuters travel less than 30 minutes to work
as compared to the state estimates of 57 percent. Only 36 percent of Collier County residents have
commutes of more than 45 minutes as compared to 42.6 percent across Florida as shown in Table 10.
Table 10:Travel to Work-Commute Times,2021
Area <10 min 10-19 min 20-29 min 30-44 min 45-59 min 60+min
Collier
9.9% 29.1% 25.1% 22.9% 7.4% 5.5%
County
Florida 8.9% 25.9% 22.4% 24.8% 9.4% 8.4%
*Population of workers that are aged 16 years and older who did not work from home
U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
Travel Mode
Table 11 represents the travel mode utilized by Collier County commuters. Slightly fewer commuters in
Collier County choose to drive alone to work than the state average of 74.8 percent rather compared to
76.1 percent. Collier County had more individuals that carpool/vanpool by 2.2 percent compared to the
TRANSPORTATION DISADVANTAGED SERVICE PLAN 174 t.P
state average. In comparison to the 2012-2016 5-year estimates, Collier County commuters utilized public
transportation less by two percent and it is currently the most underutilized mode of transportation as
shown in the table below. The decline coincides with the COVID pandemic, during which public
transportation ridership declined nationally and working from home became more prevalent. Collier
County experienced a 2.9 percent increase in the number of workers who reported working from home in
2021 compared to the 7.3 percent of workers in the 2012-2016 timeframe.
Table 11:Mode of Travel to Work,2017-2021 5-year Estimates
Public Other Work at
Area Drive Alone Carpool/Vanpool Walk
Transportation Means Home
Collier County
Population 116,486 17,442 1,090 1,402 2,803 15,884
Percent 74.8% 11.2% 0.7% 0.9% 1.8% 10.2%
Florida
Population 7,370,617 872,836 135,775 126,076 174,567 960,120
Percent 76.1% I 9.0% 1.4% 1.3% 1.8% 9.9%
*Population of Workers that are aged 16 years and older
Source:U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
Inter-County Commuter Flows
As shown in Table 12 below,for the period 2016-2020 the highest number of inter-county commute trips
occurred between Collier and Lee County. Commuter trips originating and ending within Collier County
accounted for 78.6 Percent, of the total reported; while commuters whose trips originated in Lee County
and ended in Collier County accounted for 13.9 Percent. There were no significant differences between
the two time periods analyzed.
Table 12:Inter-County Commute Patterns
Commuter Flow Commuter Flow
2011-2015 2016-2020
From To Total % From To Total
Collier County Collier County 123,478 79.0% Collier County Collier County 139,140 78.6%
Collier County Lee County 9,456 6.0% Collier County Lee County 10,912 6.2%
Collier County Hendry County 567 0.4% Collier County Hendry County 337 0.2%
Collier County Broward County 364 0.2% Collier County Broward County 211 0.1%
Collier County Miami Dade County 504 0.3% Collier County Miami Dade County 689 0.4%
Lee County Collier County 20,941 13.4% Lee County Collier County 24,626 13.9%
Hendry County Collier County 645 0.4% Hendry County Collier County 611 0.3%
Broward County Collier County 182 0.1% Broward County Collier County 357 0.2%
Miami Dade County Collier County 247 0.2% Miami Dade County Collier County 116 0.1%
Total Commuters Reporting 156,384 100% Total Commuters Reporting 176,999 100.0%
Source:U.S.Census Bureau,2011-2015 and 2016-2020 American Community Survey 5-year Estimate Commuting Flows
Major Trip Generators/Attractors
In addition to the popular employment and educational trip generators previously described, an analysis
of CAT's demand response service was completed using 12 months of customer origin and destination
data. Figure 7 displays the results of the analysis. The data revealed that popular trip origins (defined as
home to destinations or destination to home)are generally concentrated in the western portions of Collier
TRANSPORTATION DISADVANTAGED SERVICE PLAN I5 t3s)
County, with additional travel activity occurring in the central portion of the County and Immokalee. The
highest number of trips were to or from:
• Collier Area Transit
o 8300 Radio Rd, Naples, FL 34104
• Coastland Center Mall
o 1900 Tamiami Trail N, Naples, FL 34102
• Naples Community Hospital (NCH)
o 350 7th St N, Naples, FL 34102
• Physicians Regional Hospital
o 8340 Collier Blvd, Naples, FL 34114
o 6101 Pine Ridge Rd, Naples, FL 34119
Exf n
""`l�rmvJ[alew
ram°
v.
f o V
Demand Response Activity
0
_<1U
( <-42
535
p a
Figure 7:Paratransit Origins and Destinations
Historical Tradition
Collier County was created during the Florida land boom of the 1920s.Originally part of Lee County,Collier
County was named for Barron Collier, a wealthy New York executive who agreed to build the Tamiami
Trail for favorable consideration from the legislature to have a county named after him.The Tamiami Trail
began to change the rugged wilderness area and opened the area's agriculture and resort potential.
To this day, agriculture and resort/tourism activities continue to play an important role in the County's
economy. Over one-third of the nation's tomatoes are grown in Immokalee,as well as significant amounts
of other vegetables and citrus. The western portion of the County, commonly referred to as the Paradise
Coast, is known for its beautiful beaches and artistic and cultural activities making it a popular vacation
destination.
TRANSPORTATION DISADVANTAGED SERVICE PLAN lesP
Government and Institutional Descriptions
Collier County is governed by a Board of County Commissioners consisting of five elected officials. It is one
of the largest counties in Florida with three incorporated cities including the City of Naples, Marco Island,
and Everglades City. Marco Island is the largest in terms of land area followed by Naples and Everglades
City. See Figure 8 on the following page:
' R25E ' R2GE ' R27E R28E ' HENDRYR2SE ' R30E ' R31E ' R32C ' R 33E ' R34E I '
�. COMMISSION DISTRICT LINES
v, J BOARD ON COUNTY CONU ISSIONERS 0
CA(iUi'Camay COLLIER COUNTY,FLORIDA r
u,
. \
Le end PALM ~
J N Commission ols d mcr
'. > M BEACH
LEE [ ELF dn,
coz e .. .AXrr MrYnini.., r
i ii j .e. R 5 I HENDRY
IA
F.' It.''
I r.r.•err -.
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en 1311
X H
1. _
T
N
N •
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My of to
0 2.5 5 10 .Ever9laaes R^,
""�" ��~^ MOXAOE
r R25E , R28E r R27E r R28E I \R?'F , R30E , R31E r R32E , R33E , R34E ,
Figure 8:Collier County Jurisdictional Boundaries
As shown in Table 13, According to the U.S Census Bureau in 2020 the most populated of three
jurisdictional areas is the City of Naples with an estimated population of 19,115,followed by Marco Island
with an estimated population of 15,760. Everglade City remains the smallest jurisdiction in Collier County
with an estimated population of 352. The Unincorporated areas of Collier County account for
approximately 90.6 percent of the countywide population.
TRANSPORTATION DISADVANTAGED SERVICE PLAN l7 s°
Table 13:Collier County Population Estimates by Jurisdiction,2020
Jurisdiction Population Percent
Unincorporated o
Collier County 340,525 90.6/0
Everglades City 352 0.1%
Marco Island 15,760 4.2%
Naples 19,115 5.1%
TOTAL 375,752 100.0%
Source:U.S.Census Bureau Decennial Census,2020
Inventory of Available Services
Collier Area Transit (CAT) Operates 16 fixed routes in Collier County as Shown in Figure 9 on the following
page:
TRANSPORTATION DISADVANTAGED SERVICE PLAN 17F8 0)
;"-.
ALL COWER AREA TRANSIT ROUTES
--.--,---_„i_,..-,,e:il,-,--,....,,,....,„.--.-_,
''';- '. To Immokele•CS)
To Immokalee 0
tj ''. 0
• -_) ,4 1:
, . 0 1
. .,..
.1 3 0
al
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T
onto "'-•'1 ' Leo ENDILEYENDA
1, 0 _ _1 t, *
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y 0 i h 24 0,0,1 foluitoottito C.r11.4 a.LO.•-It C. ,...1 ito.ii. •.
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,71
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, -- ------ ---
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1 ,. = 8300 Radto Reac•Naples,Ronda 34194 iia • 0 Scan f or real time location :, ,,
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Figure 9:CAT System Map
TRANSPORTATION DISADVANTAGED SERVICE PLAN I eitNP
In addition to the fixed route, paratransit, and TD services operated by Collier Area Transit, there are
numerous privately operated transportation providers in the County.Appendix A includes a 2023 inventory
of known private transportation providers. In late 2015,the County became the second County in Florida
to eliminate its "vehicle for hire" regulations. As a result, Collier County no longer issues licenses to
transportation companies, allowing anyone with a driver's license to operate vehicles for hire, which
effectively opened the door for ridesharing companies such as Uber and Lyft to offer for-hire services. Due
to the deregulation and the proprietary nature of transportation network company data, it is impossible
to estimate the total number of private providers operating "public" transportation in the County. In
addition to the identified private transportation providers, however,there are many known transportation
providers (primarily private non-profits) that operate services specifically for their clients, who in many
cases, are transportation-disadvantaged individuals. Examples include:
• United Way
• National Runaway Switchboard
• Catholic Charities
• Seniors Helping Seniors of Southwest Florida
• St.Vincent de Paul Society
• Sunrise of Southwest Florida
• Easter Seals Florida, Inc.
• Collier County Veterans Services
• Hope Health Care
David Lawrence Center
• vaviu Center
• The Salvation Army
• Boys & Girls Club of Collier County
Beginning in 2012, Medical Transportation Management, Inc. (MTM) began management of Non-
Emergency Medical Transportation (NEMT) for the state's Medicaid program in Collier County. MTM
coordinates transportation to and from medical appointments for Collier County residents who rely on the
service.
Sponsored by the Florida Department of Transportation (FDOT), Commute Connector is the coordinator
of a variety of programs and services to assist commuters who travel to, from, and within Collier County.
Although not a direct operator of transportation services, Commute Connector conducts employer and
individual outreach to help inform individuals about available transit options, provides carpool and
vanpool formation assistance, and incentivizes the use of alternative mode options by offering an
Emergency Ride Home Program.
Service Analysis
CTD Trend Analysis
A trend comparison was completed to compare the performance of CAT Connect, Collier County's
paratransit Service,over the last five years of operation.The trend comparison analyzed data for the Fiscal
Years 2018-2022.Table 14 shows the performance indicators and measures for each of the five fiscal years.
This trend analysis represents a combined set of statistics for all TD transportation services coordinated
through the CTC, including TD and paratransit services. The source for each of these data sets is the
TRANSPORTATION DISADVANTAGED SERVICE PLAN i et..9
Annual Operating Reports released by the Commission for Transportation Disadvantaged. The Annual
Operating Reports are based on locally reported data.
Table 14:Trend Analysis for Collier County CTC
Measure 2018 2019 2020 2021 2022
Total Passenger Trips 109,623 117,585 104,137 113,598 109,044
Total Vehicles 29 70 51 44 47
Total Vehicle Miles 1,407,704 2,224,740 1,301,882 1,161,501 1,101,252
Total Revenue Miles 1,219,940 1,380,223 1,224,879 1,004,796 909,514
Vehicle Miles Per Trip 12.8 18.9 12.5 10.2 10.1
Cost Per Paratransit Trip $49.56 $49.98 $57.53 $48.33 $54.24
Cost Per Total Mile $3.86 $2.62 $4.60 $4.73 $5.73
Accidents Per 100,000 Vehicle Miles 0.64 1.03 0.84 0.34 1.36
Vehicle Miles Between Road Calls 70,385 19,179 12,640 82,964 64,780
Source:Florida Commission for the Transportation Disadvantaged:Annual Performance Reports,2018-2022
In the years 2018-2019, Collier County performed at its highest levels in all measures but experienced a
downward trend as the COVID-19 Pandemic reached its peak level in 2020,
CAT Connect struggled with operational issues in 2021 due mostly to driver shortage issues. Operator
wages were increased, and more staff was hired to provide services and increase capacity as ridership
increased to nearly pre-pandemic levels in 2022.Accidents per 100,000 miles slightly exceeded the annual
target of 1.2 in 2022, with an estimated 1.36 per 100,000 miles.
See Figures 10-18 below.
TRANSPORTATION DISADVANTAGED SERVICE PLAN e3t.p
Passenger Trips (0OO's) Total Vehicles
120 30
115
�, 60
110
105
100 20
95 0
20.12 2012 2020 2021 )22 2018 2019 2 2021 2022
Figure 10: Total Passenger Trips(OOO's) Figure 11: Total Vehicles
To a Vanicle Miles (000's) Total Revenue Miles (OOO's)
2,500 1.600
2,000
1,400 �.....,-
1,200
1,500 1,000
800
1,000 600
500 400
200
0 0 _ , f
2018 2019 2020 2021 2022 2018 2019 I OJ 2022
I
Figure 12: Total Vehicle Miles(0OO's) Figure 13: Total Revenue Miles(OOO's)
Vehicle Miles Per Trip Cost Per Paratransit Trip
20.0 $60.00
15.0 lin $55.00
10.0 $50.00
5.C, $45.00
O.0 $40.00 I
20:12 2020 2021 2022 2018 2019 2020 1221 2022
Figure 14: Vehicle Miles Per Trip Figure 15:Cost Per Passenger Trip
TRANSPORTATION DISADVANTAGED SERVICE PLAN Revd
Cost Per Total Mile Accidents Per 100,000 Vehicle Miles
$7.00 1.60
$6.00 1.40
S5.00 1.20
$4.00 1.00
.g O 8(
S3.00 „
0.60
$2.00 0.40
$1.00 0.20
$0.00 0.00
2018 _ 22
Figure 16:Cost Per Total Mile Figure 17:Accidents Per 100,000 Vehicles Miles
Vehicle Miles Between Road Calls
(000's)
100
80
GO
40
20
__. 2022
Figure 18: Vehicle Miles Between Road calls(000's)
CTC Peer Review Analysis
In this section, the demographic characteristics of Collier County were compared to those of peer
Community Transportation Coordinators in Florida. In addition to a comparison of demographic
characteristics, the review compared performance measures within the Transportation Disadvantaged
Program. Collier County's peers were selected based on similarities in the following four categories:
• System size (measured in terms of annual TD ridership and number of TD passengers served)
• Operating environment (urban service area designation)
• Organization type (county government)
• Network type (partial brokerage or complete brokerage)
The six counties that were selected for the CTC peer review were Bay, Charlotte, Escambia, Manatee,
Okaloosa, and Pasco Counties.Although these CTCs are not identical to Collier Area Transit,they generally
share similar demographics and systemic characteristics and are operated by county governments in urban
services areas as shown in Table 15.
TRANSPORTATION DISADVANTAGED SERVICE PLAN lets.
Table 15:Peer CTC Characteristics
Characteristics Collier Bay Charlotte Escambia Manatee Okaloosa Pasco
Total Trips 109,044 47,947 27,991 104,533 94,267 39,365 126,575
No. of TD Passengers Served 41663 18703 23394 74219 52265 26334 38241
Service Area Designation Urban Urban Urban Urban Urban Urban Urban
Organization Type County County County County County County County
Network Type Complete Complete Sole Complete Partial Complete Partial
Brokerage Brokerage Source Brokerage Brokerage Brokerage Brokerage
Source:Florida Commission for the Transportation Disadvantage:Annual Performance Reports,2022
Peer Comparison: Demographics
Table 16 contains information for each of the six peer counties including total population, potential
transportation disadvantage population, population density, median age, percentage of individuals
below the poverty level, median household income, and percentage of households with no access to a
vehicle.
Table 16:Demographic Comparison of Peer CTCs
Measure Bay Charlotte Escambia Manatee Okaloosa Pasco 1
Total County Population 181,384 184,837 318,828 394,824 209,230 551,598
P7tent:al 7D Population 89,890 132.434 147,051 204,753 85,979 276,973
Lana Area(sq.mile) 758.5 631.1 656.9 743.1 930.3 747.6
Population Density(pop/sq.mile) 239.1 271.4 485.4 531.3 224.9 737.8
Median Age 40.8 59.7 37.5 49.0 36.9 44.1
ind;viduals Belo ,Poverty Leve; 12.92% 10.51'0 14.54% 10.35% 10.93% 12.18%
Median Household Income $60,473 $57,887 $56,605 $64,964 $67,390 $58,084
%pf Hcoseholds with No Access t3 a Vehicle 4.91% 4,550. 6.815, 3.970. 4.29% 5.02%
Sources: U.S.Census Bureau,2021 American Community Survey 5-Year Estimates
Florida Commission for the Transportation Disadvantage:Annual Performance Reports,2022
Table 17 shows that Collier County is above the peer group mean in total county population, potential TD
population, median age, and median household income. Collier County is below the average in the
number of individuals below the poverty level and percent of households with no access to a vehicle.
When reviewing the data and comparing Collier County to its peers, it is important to consider the
population density is significantly less compared to the group of peer counties. This could significantly
affect the relative efficiency of the system due to trips of greater distances for fewer individuals.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Itt°
Table 17:Performance Comparison Between Collier County and Peer CTC's,2022
°re
Measure Collier Peer Average Difference
Total County Population 375,752 305,784 53.4%
Potential TD Population 199.386 155,130 21,9%
Land Area (sq.miie) 1,993,8 752.9 62..3;
Poo!laticn Density tpop;'sq, mile) 10,2,0, 415.0 -3_5.0=;
Median Age 5 4.5 44.7 3.3%
Individuals Belot. Poverty Level 10,.6`. 1_..9 -12.4%
Meoiar, Household Income $75,543 $60,sol 19.45•
%of Ho''_rseholds v..iti -ire Access-o a Vehic a -1.6C 4.9% -6.1°'
Sources:U.S.Census Bureau,2021 American Community Survey 5-Near Estimate&2020 Census
Florida Commission for the Transportation Disadvantage:Annual Performance Reports,2022
Peer Comparison: Performance Measures
Peer performance measures for FY 2022 as displayed in Table 18 we calculated for each of the CAT's per
CTCs. Table 19 shows that Collier County has 7 percent fewer vehicles than its peer systems and is
significantly higher than the average of the peer group for the number of passenger trips. Collier County
remains to have averages higher than its peers for the total vehicle and revenue miles. With Collier County
being one of the larger counties in the state of Florida it can be expected that Collier County would average
15.5 percent more miles traveled per trip than its respective peer systems. Collier County was 17.5 and
9.7 percent higher than its peers for cost per paratransit and cost per total mile respectively. Additionally,
Collier County was also higher than the peer CTC in the accidents per 100,00 vehicle miles by 44.2 percent.
Table 18:Performance Measures for Peer CTCs, 2022
Measure Bay Charlotte Escambia Manatee Okaloosa Pasco
Total Passenger Trips 47,947 27,991 104,533 94,267 39,365 126,575
Total Vehicles 36 38 43 75 32 79
Total Vehicle Miles 345,058 180,267 981,553 1,111,427 429,055 695,610
Total Revenue Miles 330,920 329,642 981,553 974,837 429,055 358,559
Vehicle Miles Per Trip 7.20 6.44 9.39 11.79 10.90 5.50
Cost Per Paratransit Trip $36.71 $42.16 $39.79 $54.62 $65.44 $29.91
Cost Per Total Mile $5.10 $6.55 $4.24 $4.62 $6.00 $4.54
Accidents Per 100,000 Veh.Miles 0.87 0.00 0.61 1.53 1.4 0.14
Vehicle Miles Between Road Calls 49,294 90,134 51,661 23,647 15,891 69,561
Source:Florida Commission for the Transportation Disadvantage:Annual Performance Reports,2022
TRANSPORTATION DISADVANTAGED SERVICE PLAN 11,40,0
Table 19:Performance Comparison Between Collier County and Peer CTCs,2022
Measure Collier Peer Average %Difference
Total Passenger Trips 109,044 73,446 32.6%
Total Vehicles 47 51 -7.4%
Total Vehicle Miles 1,101,252 623,828 43.4%
Total Revenue Miles 909,514 567,428 37.6%
Vehicle Miles Per Trip 10.10 8.54 15.5%
Cost Per Paratransit Trip $54.24 $44.77 17.5%
Cost Per Total Mile $5.73 $5.18 9.7%
Accidents Per 100,000 Veh. Miles 1.36 0.76 44.2%
Vehicle Miles Between Road Calls 64,780 50,031 I 22.8%
Source:Florida Commission for the Transportation Disadvantage:Annual Performance Reports,2022
Figure 19 through 27 provides a graphical representation for the comparisons of Collier County along with
its peer counties on the peer mean using the 2022 data. These comparisons provide a helpful and
convenient look into how well Collier County is performing statistically. As many factors affect
performance,they should not be used as the sole measure to make conclusions about the quality of Collier
County's system.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I eP
Total Passenger Trips Total Revenue Miles
Peer Average IIMIIMIIMm• 73,446 Peer Average mammon= 567,428
Collier met —,—x ' : 109,044 Collier ',L 909,514
Pasco 126,575 Pasco 358,559
Okaloosa 39,365 Okaloosa 429,055
Manatee 94,267 Manatee 974,837
Escarnbia 104,533 Escarnbia 981,553
Charlotte 27,991 Charlotte 329,642
Bay 47,947 Bay 330,920
0 50,000 100,000 150,000 0 500,000 1,000,000 1,500,000
Figure 19:Total Passenger Trips Figure 20: Total Revenue Miles
Total Vehicles Total Vehicle Miles
Peer Average r 50.5 Peer Average 623,828
Collier t r,.1.,` +::+ _r 47 Collier a 'ra 1,101,252
Pasco 79 Pasco 695,610
Okaloosa 32 Okaloosa 429,055
Manatee 75 Manatee 1,111,42.7
Escambia 43 Escambia 981,553
Charlotte 38 Charlotte 180,267
Bay 36 Bay 345,058
0 20 ,;0 60 80 100 0 500,000 1,000,000 1,500,000
Figure 21: Total Vehicles Figure 22:Total Vehicle Miles
Vehicle Miles Per Trip Cost Per Paratransit Trip
Peer Average iiiiiimmomm 8.54 Peer Average inionimme $44.77
Collier .r a.. .- 10.10 Collier M-- .= $54.24
Pasco 5.50 Pasco $29.91
Okaloosa 10.90 Okaloosa $65.44
Manatee 11.79 Manatee $54.62
Escambia 9.39 Escambia $39.79
Charlotte 6.44 Charlotte $42.16
Bay 7.20 Bay $36.71
0.00 5.00 10.00 15.00 $0.00 $20.00 $40.00 $60.00 $80.00
Figure 23: Vehicle Miles Per Trip Figure 24:Cost Per Paratransit Trip
TRANSPORTATION DISADVANTAGED SERVICE PLAN I .,0
Cost Per Total Mile Accidents Per 100,000 Veh. Miles
Peer Average imilimmommi $5.18 Peer Average miimmi 0.76
Collier v w $5.73 Collier weia 1.36
Pasco $4.54 Pasco 0.14
Okaloosa $6.00 Okaloosa 1.4
Manatee $4.62 Manatee 1.53
Escambia $4.24 Escambia 0.61
Charlotte $6.55 Charlotte 0.00
Bay $5.10 Bay 0.87
$0.00 $2.00 $4.00 $6.00 $8.00 0 0.5 1 1.5 2
Figure 25:Cost Per Total Mile Figure 26:Accidents Per 100,00 Vehicle Miles
Vehicle Miles Between Road Calls
Peer Average immimmiim 50,031
Collier am 64,780
Pasco 69,561
Okaloosa 15,891
Manatee 23,647
Escambia 51,661
Charlotte 90,134
Bay 49,294
0 40,000 80,000
Figure 27: Vehicle Miles Between Road Calls
Needs Assessment
According to the Bureau of Economic and Business Research,the population of Collier County will increase
by an estimated 13 percent between 2021 and 2030 from an estimated population of 382,680 to a
projected population of 436,900. As compared to the average of other Florida counties, Collier County
also has approximately 11 percent more residents ages 65 years and older(with a corresponding rate of
disabilities).With the population increases and the demographic characteristics of the current population,
the "potential" annual demand for transportation disadvantages services is estimated to increase by
approximately 137,000 annual trips over the next five years(from 1,517,410 in 2023 to 1,653,937 in 2028)
as described in the TD population forecasting section.
Historically, public transportation funding in Collier County has remained relatively constant and while
there are no firm future commitments from its funding partners CAT anticipates it will be able to maintain
existing levels of service with only minor planning and capital improvements possible.
Following input received from public, private, human service, and nonprofit transportation providers and
public stakeholders, projects that will directly benefit the transportation disadvantaged have been
TRANSPORTATION DISADVANTAGED SERVICE PLAN I38Q,0
identified as priorities if additional funding becomes available are shown below. Additional details on
estimated project costs and associated initiatives are described in the implementation schedule section
of this report.
1) Secure funds necessary for vehicle replacement and expansion
2) Enhance accessibility to bus stops to meet Americans with Disabilities Act (ADA) requirements.
3) Construct bus shelters & amenities (bike rack, bench,trash can, etc.)
4) Extend Service Hours on existing routes
5) Reduce headways on select routes
6) Implement new Collier County Lee/Collier Inter-County Connection
Forecasts of the Transportation Disadvantaged Population
Forecasts of the TD population are required by the CTD for major TDSP updates. The CTD recommends a
tool developed for the CTD in 2015 that utilizes data from a variety of the most currently available sources
to predict demand in the future. Data from the U.S. Census Bureau's American Community Survey (ACS)
and the Survey of Income and Program Participation (SIPP), The Bureau of Economic and Business
Research County Population Projections, and the National Household Travel Survey and fixed route bus
coverage are examples of the data utilized. These sources help capture economic trends, population
growth, and the changing demographic composition of the population such as aging baby boomers and
the associated increases in disabilities.
It is important to note the tool only quantifies potential TD demand in the geography analyzed and trends
in potential utilization over time. Other factors such as the quality of available transportation services or
other unique community characteristics may impact actual service utilization. Some who qualify for TD
services may find it preferrable to rely on family or friends for transportation needs, as opposed to relying
on public transportation. The relative affluence of Collier County's residents, as another example, may
mean that actual demand may be lower than potential demand.Senior citizens who qualify for TO services
based on their age may be able to afford other transportation alternatives such as taxis as compared to
residents of another county with a senior population of similar size that is less affluent.
Following is a summary of several of the key factors and data analysis steps used to arrive at the TD
demand estimates for Collier County.
Utilizing the 2021 U.S Census American Community Survey information (the most current data available)
the population estimates for the TD population are shown below in Table 20. As defined by the CTD, the
category I TD Population consists of all disabled, elderly, low-income, and children who are high risk or at
risk.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Ie?
Table 20: TD Population Estimates
%of Total %Total Pop
Total Total Pop with
Population Pop Below %of Total Pop with a Disability
County Pop.By Total Pop %of Total Population with Disability and
Below Poverty Poverty with a Disability and Below
Age by Age Pop Level by Age Level by a Disability by by Age Below Poverty Poverty Level
Age Age Level by Age by Age
<5 Years of Age 16,013 4.3% 2,528 0.7% 0 0.0% 0 0.00°/n.
5-17 47,900 12.8% 8,356 2.2% 1,749 0.5% 769 0.21%
18-34 58,949 15.8% 7,303 2.0% 2,553 0.7% 248 O.070/o
35-64 130,456 35.0% 12,967 3.5% 10,374 2.8% 1,632 0.44%
Total Non Elderh 253,318 68.0% 31,154 8.4%, 14,676 3,9% 2,649 0.71°/o
65-74 59,346 15.9% 3,207 0.9% 7,816 2.1% 777 0.21%
75+ 60,133 16.1% 4,811 1.3% 18,743 5.0% 1,030 0.28%
Total Elderly 119,479 32.0% 8,018 2.2% 26,559 7.1% 1,807 0.48%
Total 372,797 100% 39,172 10.5% 41,235 11.1% 4,456 1,20%
To ensure individuals who fall into two or more categories(e.g., low-income and disabled)are not counted
twice, the overlapping population must be eliminated as shown in Figure 28 below.
Disabled
Dhsooi,20 Elderly Elderly
Disabled
Elderly
Low-income
Disabled Elderly
Lon-Income Law-income
Lox-Income
Figure 28:Category I TD Composition
Ideally, comparisons of disability estimates should be made using the same survey information,
geographic parameters, and disability definitions. Because the severity of an individual's disability is not
captured in the ACS data, particularly as it relates to the need for specialized transportation,the 2020 U.S.
Census Bureau's SIPP is used for the next step in the demand estimates. The rates for those who report a
severe disability, or those who have a "critical need" for transportation based on their disability status,
are applied to the disability rates reported in the ACS as shown below.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I VP
Table 21:Critical Need Population
Total Population 0/0 with a Total Population %of Total Pop with %of Severe Total Severe
CountyPop.ByAge with a DisabilitybySevere with a Severe Severe DisabilitybyDisabilityBelow DisabilityBelow
g Disability
Age b A e Disability by Age Age Poverty Level Poverty Level
Y g
<5 Years of Age 0 4,20% - -
5-17 1,749 4,20% 73 0.15%
'18-34 2,553 6.30% 161 0.27%
35-64 10,374 13.84% 1,436 1.10%
Total Non Elderly 14,676 1,670 0.66% 28.600/0 478
65-74 7,816 27.12% 2,120 3.57%
75+ 18,743 46.55% 8,725 14.51%
Total Elderly 26,559 10,845 9.080/0 11.700/0 1,269
Total 41,235 12,515 3.3 6% 70,01 j�����% 1,746
Data from the Federal Highway Administration sponsored National Households Survey (NHTS) is used for
the next step of the demand methodology. The NHTS collects in-depth information at the individual and
household levels about travel patterns including, but not limited to, trip purpose, mode, vehicle
availability,and travel time.After applying the NHTS trip rates to the TD population in Collier County,there
is an estimated potential demand of 4,020 trips per day for the critical need population as shown in Table
22.
Table 22:Critical Need Trip Rates
Critical Need- Severely Disabled TD Population
Not Lon Income Low Income Totals
Non-Elderly ,1 92 -70 1,670
Elderly 9,576 1,269 10,8,,5
TOTAL 1 10,768 I 1,746 I 12,515
TRIP RATES USED
Lair Income Non Disabled Trip Rate Low Income&Not Disabled=C+F CALCULATION OF DAILY TRIPS
Tctal 2.400 Assumes 34,716 FOR THE
Less 27.2% xx°ro without auto access CRITICAL NEED TD POPULATION
Transit 0.389 9,443
School Bus 0.063 19.0`:% xx°/o without transit access
Special Transit 0.049 1,794 Calculation of Daily Trips
1.899 Daily Trip Rates Total
Total Actual Critical TO Population Per Person Daily Trips
Severely Disabled Trip Rate Severely Disabled 12,515 0.049 613
Special Trarsit 0.049 Low Income ND 1,794 1.899 3,407
Totals 14,309 4,020
TRANSPORTATION DISADVANTAGED SERVICE PLAN IVS)
By using population forecasts prepared by the Bureau of Economic and Business Research and applying
the changes to the TD population and trip rate estimates previously described,Table 23 displays the future
potential demand for critical need transportation in Collier County through 2031.
Table 23:Critical Need Trip Demand
Critical Need TD Population Forecast 2021 2022 2023 2024 2025 2026 2027 2028 2029 2030 2031
Total Critical TD Population
Disabled 12,515 12,672 12,832 12,993 13,157 13,323 13,490 13,660 13,832 14,006 14,183
Low Income Not Disabled No Auto/Transit 1,794 1,817 1,840 1,863 1,886 1,910 1,934 1,958 1,983 2,008 2,033
Total Critical Need TD Population 14,309 14,489 14,671 14,856 15,043 15,233 15,424 15,619 15,815 16,014 16,216
Daily Trips-Critical Need TD Population
Severely Disabled 613 621 629 637 645 653 661 669 678 686 695
Lowlncome-Not Disabled-No Access 3,407 3,450 3,493 3,537 3,582 3,627 3,673 3,719 3,766 3,813 3,861
Total Daily Trips Critical Need TD Population 4,020 4,088 4,157 4,228 4,299 4,375 4,453 4,531 4,612 4,693 4,767
Annual Trips 1,467,393 1,492,192 1,517,410 1,543,055 1,569,132 1,596,906 1,625,171 1,653,937 1,683,211 1,713,004 1,739,898
Methodology
Forecast for the TD population were derived from the utilization of the tool referenced above in the
previous section. The forecasting spreadsheet tool requires input of various data such as population data
from the serviced area, operating days for the fixed route transit service, and the percent transit coverage
of the selected service area.
To forecast the TD population for Collier County the following assumptions were made:
1. Last year of census data used: 2021 U.S Census American Community Survey 5-year Estimates
2. Percentage of population that has access to fixed route transit: 81 Percent
3. The number of annual service days: 365 days
To determine the percentage of the Collier County population that has access to fixed route transit the
following method was performed. Utilizing ArcGIS software, a map was created by uploading Collier
County's Population TAZ data and using this as the base layer for the map. In addition to the population
layer, CAT's fixed route transit system shape file was obtained through FDOT's TBEST Program.The file had
included the transit routes and stops for the fixed route system.
Once the following two layers were uploaded into the map the fixed route transit layer was then overlayed
over the population layer and buffered 0.75 miles. By buffering the Transit routes three quarters of a mile
this is assuming the population that falls inside that boundary has access as the outside does not to the
fixed transit routes and therefore will not be considered.The described steps outlined above are displayed
below in Figure 29.
TRANSPORTATION DISADVANTAGED SERVICE PLAN ILop
xkY>
Figure 29:GIS map showing population and buffered fixed routes
To now determine the percentage of the population to whom had access the following steps were taken.
By using the Geoprocessing tool "Clip" in ArcGIS the buffer zone layer which was just created in the last
step was now clipped from the population layer which removed all other population data from the overall
map that lied outside the buffer layer boundary. The following steps described are displayed below in
Figure 30.
TRANSPORTATION DISADVANTAGED SERVICE PLAN 14.3 ,.0
,
I
relAM
•
Figure 30:GIS map showing clipped area of population inside buffered zone
Lastly,with the map completed it was now able to determine the percentage of population that had access
to the fixed rout transit in Collier County. The residential household population in Collier County per the
Population TAZ shape file that was implemented recorded 368,989 residents as seen in Figure 31. The
recorded amount of Collier County residents within the 0.75-mile boundary that was created was
determined to be 300,390 residents as shown in Figure 32.
TRANSPORTATION DISADVANTAGED SERVICE PLAN ItC)
Field
- -
Frequency Distribution
Statistics:
400
Count: 13C
Minimum:
Maximum:5655 I 300 `
Sum 368989
Mean: 505.464324 200 - -
Standard Deviation:666.959396
Nulls: Z 100
0 741 1482 2223 2964 3705 4446 E18 7
Figure 31:Residential population data for Collier County population TAZ shapefile
RESDPOP
Frequenc, Distribution
Statistics:
300
Count: 570
Minimum: G 2E0
tvlaximum:5655 200
Sum: 3C00390 I
Mean: 527 1E0
Standard Deviation:687.63,0 41 100
• Nulls:
EU
0 �.
• 0 768 1536 2304 3072 3840 4603 E37 6
Figure 32:Residential population data for Collier County residents inside buffered zone
The 300,390 residents who are within the three-quarter mile boundary were then divided by the initial
population of 368,989 residents.To find percentage of access to fixed transit routes the quotient was
then multiped by 100 to determine the final percentage of 81.4 percent.
Once these three assumptions were made and the required population data had been input into the
forecasting spreadsheet tool,the following estimates were produced and are displayed in Tables 20-23.
Barriers to Coordination
Like other agencies across the state and throughout the nation, limited resources (both personnel and
financial) pose significant challenges to transportation providers. In Collier County, the large size and
diversity of the County further exasperates these challenges.
TRANSPORTATION DISADVANTAGED SERVICE PLAN lN0
The lack of affordable housing near employment opportunities and other essential services results in the
need for more geographically dispersed and more costly public transportation services. Transportation
providers must strike a careful balance between implementing enhancements to core services which may
be more financially productive versus providing life sustaining services for the transportation
disadvantaged who often live in different political jurisdictions outside core service areas.
The Collier MPO is responsible for coordinating multimodal transportation planning across jurisdictional
boundaries through the development of the Long Range Transportation Plan (LRTP) and other associated
plans and studies. In the face of declining state and federal revenues,the challenge is even greater. Collier
County contributes a significant amount of local funding towards meeting the demand for new roads,
capacity improvements on existing facilities and supporting public transit and paratransit services.
The size of Collier County contributes to geographic dispersion, demographic diversity, and public
engagement challenges as well. Overcoming these barriers demands a collaborative approach involving
local authorities, public agencies, community organizations, and stakeholders to develop innovative
strategies that enhance accessibility, bridge service gaps, and ensure equitable transportation options for
all residents in Collier County.
Goals, Objectives, and Strategies
CAT's mission is to provide safe,accessible,and courteous public transportation services to our customers.
The mission of the newly rebranded CAT Connect(formerly known as Collier Area Paratransit) is to identify
and safely meet the transportation needs of Collier County, through a courteous, dependable, cost-
effective, and environmentally sound team commitment.
The following goals and objectives have been adopted to further the missions above.
GOAL 1: Implement a fully coordinated transportation system.
Objective 1.1
Maximize coordination with public, private, and human service agencies, and other transportation
operators.
Objective 1.2
Coordinate with other counties and FDOT to evaluate and implement mutually beneficial transportation
services such as the expansion of cross-country connections.
Objective 1.3
Explore efforts to increase the effective use of transportation services, including providing alternative
transportation sources and public education about those options.
Strategy 1.1.1
Continue coordination efforts with City and County departments to ensure the inclusion of transit-
supportive elements in development plans and affordable housing/economic development initiatives.
Strategy 1.1.2
Coordinate with FDOT District One Commuter Services to complement CAT outreach efforts to major
employers and to identify service expansion needs and ridesharing opportunities.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Itt,
Strategy 1.1.3
Maintain ongoing communication with coordinated providers to assess needs and maximize access to
available funding sources.
Strategy 1.1.4
Identify opportunities to educate and inform parents and school districts about the availability of
transportation services, particularly as it relates to the needs of at-risk students.
GOAL 2: Maximize effective transfers of individuals from paratransit to fixed route services.
Objective 2.1
Coordinate with CAT's fixed route section to encourage passengers to use both systems when accessible.
Strategy 2.1.1
Continue to offer travel training programs targeting a minimum of three group programs per year.
Strategy 2.1.2
Install a minimum of ten covered ADA-compliant accessible bus shelters per year.
Strategy 2.1.3
Utilize available communication tools and techniques as appropriate to reinforce the safety and security
measures/features of the public transit system.
Strategy 2.1.4
Ensure the CAT Connect eligibility screening process evaluates potential fixed route opportunities and
educates passengers on available options as appropriate for the individual's travel needs.
Strategy 2.1.5
Ensure all staff involved in service delivery receive training on customer sensitivity and etiquette
techniques.
Goal 3: Provide an efficient and effective coordinated transportation service.
Objective 3.1
Consistently provide on-time service.
Objective 3.2
Minimize customer service reservation/inquiry call hold times.
Objective 3.3
Ensure contract provider's services are well utilized,timely, effective, and affordable.
Objective 3.4
Increase the number of passenger trips per vehicle hour.
Objective 3.5
Maintain or trend downward the cost per passenger trip.
TRANSPORTATION DISADVANTAGED SERVICE PLAN It5,.
Objective 3.6
Maintain or trend downward the cost per mile.
Objective 3.7
Adjust fixed route services to allow greater use by paratransit customers.
Strategy 3.1.1
Obtain a system to track call hold time.
Strategy 3.1.2
Continually measure and analyze performance standards, as a basis for evaluating quality assurance to
achieve desired standards.
Strategy 3.1.3
Annually review paratransit origin and destination data to determine if fixed routes should be reviewed
for service expansions or realignment to allow greater use by current paratransit riders.
Strategy 3.1.4
Identify opportunities to coordinate with dialysis centers to schedule patient treatments concurrently to
allow for the provision of more efficient paratransit group trips.
GOAL 4: Educate and market fixed route and paratransit services to current riders,the public,agency-
sponsored clients, visitors, and other potential customers.
Objective 4.1
Maximize the accessibility of service information including alternative delivery formats such as Braille,
auditory enhanced, and alternative languages.
Objective 4.2
Utilize the electronic dissemination of marketing and education materials, including, but not limited to the
internet, e-mails, listservs, websites, etc.
Objective 4.3
Identify opportunities to participate in or sponsor community events to build awareness of available public
transportation services.
Objective 4.4
Ensure that all websites and other electronic media are compliant with Section 508 of the Rehabilitation
Act, as amended in 1998. Under Section 508 of the Rehabilitation Act, 29 U.S.C. 794d, agencies must give
persons with disabilities, employees, and members of the public access to information that is comparable
to the access available to others. This includes access to electronic and information technology
applications.
Strategy 4.1.1
Continue active involvement in outreach activities, which may include but are not limited to: "Dump the
Pump" Day, Mobility Week,the library system's Mail-a-Book promotion, and local job fairs.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Iet,.p
Strategy 4.1.2
Participate in Lighthouse for the Blind and Immokalee's travel training programs and other training
opportunities identified by CAT.
Strategy 4.1.3
Provide a current "Rider's Guide"to paratransit patrons covering ADA and TD services. Produce the guide
in alternative formats and alternative languages that may be needed to comply with "safe harbor"
provisions as identified in CAT's next Title VI update.
GOAL 5: Operate a safe transportation system.
Objective 5.1
Ensure that services are provided in a safe and secure manner in accordance with the CTD and FDOT
standards and recommendations.
Objective 5.2
Ensure consistency and compliance with Chapter 14-90, Florida Administrative Code,
Objective 5.3
Ensure consistency and compliance with the 49 CFR Part 655, Federal Transit Administration Prevention of
Alcohol Misuse and Prohibited Drug use in Transit Operations including the adopted Substance Abuse
Policy and policy statements.
Objective 5.4
Ensure consistency and compliance to 49 CFR Part 40, Procedures for Transportation Workplace Drug and
Alcohol Testing Programs.
Objective 5.5
Ensure consistency and compliance of FTA-covered contractors to 49 CFR Part 655, Federal Transit
Administration Prevention of Alcohol Misuse and Prohibited Drug Use in Transit Operations.
Objective 5.6
Ensure consistency and compliance with any local drug and alcohol service standards.
Objective 5.7
Ensure consistency and compliance with the annually updated System Safety Program Plan and Security
Program Plan.
Objective 5.8
Ensure consistency and compliance with an accident/incident procedure as part of the bus system safety
program.
Objective 5.9
Ensure that new bus stops are readily accessible to persons with disabilities and meet ADA Accessibility
Guidelines (ADAAG) compliance requirements.
TRANSPORTATION DISADVANTAGED SERVICE PLAN 149t4;.C)
Strategy 5.1.1
Continually review accident/incident data to identify trends that may need to be addressed through
training or procedural changes.
Strategy 5.1.2
Review and monitor the operator training program to ensure the inclusion of consistent boarding
techniques for passengers.
Strategy 5.1.3
Conduct periodic bus stop inventories to ensure accessibility and the availability of sidewalks.
Strategy 5.1.4
Coordinate with FDOT and Collier County Transportation Planning to evaluate potential bus stop
improvements that can be made in conjunction with roadway improvements.
GOAL 6: Provide quality transportation services.
Objective 6.1
Maintain the accountability of transportation service providers through the CTC Quarterly Reports.
Objective 6.2
Adjust or expand service fixed route services to allow greater use by current paratransit riders.
Objective 6.3
Evaluate customer input to ensure high-quality services are provided.
Strategy 6.1.1
Continuously review ridership trends and origin/destination data to determine necessary service
enhancements.
Strategy 6.1.2
Periodically conduct fixed route and paratransit customer surveys.
Strategy 6.1.3
Conduct immediate follow-up on any complaint or concern identified in customer surveys or phone
inquiries.
GOAL 7: Secure funding necessary to meet above-stated goals.
Objective 7.1
Explore all potential funding sources to address capital and operating needs.
Objective 7.2
Maximize efficiency of utilization of all current state, federal and local resources.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Iep+.0
Objective 7.3
Coordinate with all public, quasi-public, and non-profit entities in order to maximize all potential funding
opportunities for public transportation services in Collier and Lee Counties.
Objective 7.4
Identify and pursue opportunities for establishing and coordinating privately sponsored public
transportation services in meeting local transit needs.
Strategy 7.1.1
Acquire new and upgraded paratransit vehicles and equipment necessary to maintain existing services and
allow for expansion as needed.
Strategy 7.1.2
Coordinate with Commuter Services to build awareness of existing services and identify potential new
partnership opportunities with major employers.
Implementation Schedule
As shown in Table 24 below, the table displays the schedule, service improvements, and estimated costs
for the major activities that are currently ongoing and planned during the five-year planning horizon of
the Collier County Transit TDSP Major Update
TRANSPORTATION DISADVANTAGED SERVICE PLAN l °
Table 24:Implementation Schedule
Previous Revised 10-Year 10-Year
Implementation Implementation Operating Cost Capital Cost Existing or New
Service Improvements Year Year YOE YOE Revenues
Maintain Existing Service $117,818,191 $20,769,768
Ma ii3.'.in Existing Fixed-Rout- Service 2022 2023 $68,693,299 $15,836,143 Existing
Maintain Existing P3 NItraesitSc ✓:ce 2022 2023 $49,.124,892 $4,742,027 :: is,ting
Replacement of Support Vehicles 2022 2023 $0 $191,598 Existing
Route Network Modifications $9,441,652 $2,153,818
Extend Route 11 into Wal mart Shopping Ctr 2024 2024 $0 $0 Existing
Extend Route 12 into Wal mart Shopping Ctr 2024 2024 $0 $0 Existing
Realign Route 13 shorten to 40 min.headway 2024 2024 $0 $0 Existing
Realign Route 14 operate at 60 min.headway 2024 2024 $0 $0 Existing
Rea iign0outai :t eliminate portions ofUS 41 2022 2022 $0 xi sting
a[e Route 18 2,322 2022 $0 $0 xi S 0 tin
fZ a 1, i:.a) t?12s x 1 t2iil.a . t�.:.t... .,, 2 0Li• .�rl ..
xN,'ing
R n 2n 2 ni '..';i P:nrtye rn 2 ' 202. 01) lV k '::1f;
Realign Route 21 create Marco Express 2025 2025 $0 $0 Existing
ke,uign ko. to 22 2022 2022 $0 $0 Exi sting
Realign Route 23 headway 60 to 40 minutes 2024 2024 $3,805,909 $503,771 Existing
Golden Gate PkwySplit Route 25 E-W Route 2027 2028 $0 $0 Existing
Goodlette Frank Rd-Split Route 25 N-S Route 2027 2028 $1,838,052 $550,016 Unfunded
Immokalee Rd-Split Route 27 E-W Route 2027 2028 $1,898,845 $550,015 Unfunded
Collier Blvd-Split Route 27 N-S Route 2027 2028 $1,898,846 $550,016 Unfunded
Increase frequency $22,092,501 $4,551,796
Route 15 from 90 to 45 min 2024 2024 $1,632,384 $503,771 Unfunded
Route 16 from 90 to 45 min 2024 2024 $1,561,054 $503,771 Unfunded
Rio Li le 24from 85 to 60.ninutos 2022 2022 $2,045,9212 Existing
Route 121-add one AM,one PM 2024 2024 $1,632,384 $503,771 Unfunded
Route 14 from 60 to 30 min 2024 2024 $2,439,146 $512,698 Unfunded
Route 17/18 from 90 to 45 minutes 2024 2024 $2,585,495 $503,771 Unfunded
Route 11 from 30 to 20 mins 2024 2024 $6,529,536 $503,771 Unfunded
Route 12 from 90 to 45 mins 2024 2024 $2,829,466 $503,771 Unfunded
Route 13 from 40 to 30 min 2024 2024 $837,115 $512,698 Unfunded
TRANSPORTATION DISADVANTAGED SERVICE PLAN I$2 tiP
Previous Revised 10-Year 10-Year
Implementation Implementation Operating Cost Capital Cost Existing or New
Service Improvements Year Year YOE YOE Revenues
Service Expansion $2,404,181 $0
Route 17/18-Extend to 10:00 PM 2024 2024 $1,202,011 $0 Existing
New Route 19/28-Extend to 10:00 PM 2027 2028 $292,876 $0 Unfunded
Route 24-Extend to 10:00 PM 2027 2028 $302,976 $0 Unfunded
Route 11-Extend to 10:00 PM 2029 2030 $256,914 $0 Existing
Route 13-Extend to 10:00 PM 2029 2030 $174,702 $0 Existing
Route 14-Extend to 10:00 PM 2029 2030 $174,702 $0 Existing
New Service $14,346,741 $2,862,604
New Island Trolley 2024 2025 $5,510,821 $864,368 Unfunded
New Bays hore Shuttle 2025 2026 $2,009,995 $531,029 Unfunded
New Autonomous Circulator 2029 2030 $524,105 $569,681 Unfunded
New Naples Pier Electric Shuttle 2029 2030 $822,125 $569,681 Unfunded
MOD—Golden Gate Estates 2029 2030 $1,634,460 $81,961 Unfunded
MOD—North Naples 2029 2030 $817,230 $81,961 Unfunded
MOD—Naples 2029 2030 $1,938,887 $81,961 Unfunded
MOD—Marco Island 2029 2030 $1,089,119 $81,961 Unfunded
Route from OF/IFAS to Lehigh Acres 2029 2030 Unknown Unknown Unfunded
Express Premium Route to Lee County 2029 2030 Unknown Unknown Unfunded
Other Improvements $0 $2,950,758
ci gy iirpRivcrociqs i 2022 2022 20,92O Existing
Study:1-75 Managed Lanes Express 2025 2025 $0 $25,000 Existing
Study:Santa Barbara Corridor Service 2024 2024 $0 $25,000 Existing
Study:Immoka lee/Lehigh Acres Service*** 2023 2023 $0 $25,000 Existing
Study:Regional Service and Fares 2023 2023 $0 $119,838 Existing
Other Technology nu ove nrits` 20:.... 2022 SO $35,000 Lxistilig
Study:Immokalee Road Transfer Hub TBD TBD Unfunded
Branding beach buses,other services TBD TBD Unfunded
Park and Ride Lots TBD TBD Unfunded
Previous Revised 10-Year 10-Year
Implementation Implementation Operating Cost Capital Cost Existing or New
Service Improvements Year Year YOE YOE Revenues
Transit Asset Management $0 $23,157,400
40'Bus Replacement 2023 2023 $0 $489,000 Funded
Support truck replacement 2023 2023 $0 $26,200 Funded
Replace 3 Cutaway Vehicles 2023 2023 $0 $250,000 Funded
Five(5)35ft Buses Replacement 2024 2024 $0 $2,800,000 Unfunded
Replace 4Cutaway Vehicles 2024 2024 $0 $360,000 Unfunded
Replacement Maintenance and Operations
2024 2024 $0 $18,000,000 Partial Funding
Facility
two(2)40ft Bus Replacement 2025 2025 $0 $1,160,000 Unfunded
Replacement of 2 Support Vans 2026 2026 $0 $46,000 Unfunded
Replacement of Support Truck 2026 2026 $0 $26,200 Unfunded
10-Year Funded Projects and Maintain Existing Service $123,670,021 $37,677,512
10-Year Total of Unfunded Projects $40,029,065 $18,768,628
TRANSPORTATION DISADVANTAGED SERVICE PLAN l$3 ts°
*Avail Replacement,APC,Annunciators, Onboard Information Media, Farebox Replacement,paratransit scheduling
software, TSP, on-board surveillance,paratransit fare payment, IVR
**Fixed-route scheduling software
***To be completed as part of the Regional Study
Service Plan
Operations
Types, Hours, and Days of Service
Collier Area Transit operates fixed route,ADA,and paratransit services (CAT Connect)seven days per week
excluding major holidays. The hours of operation for fixed route service vary by route, but some routes
start as early as approximately 4:00 a.m. and end as late as 8:00 p.m.
Reservations can be made for CAT Connect between the hours of 8:00 a.m. and 5:00 p.m. Monday through
Saturday. Same-day service is not available, but trips may be scheduled up to two weeks in advance,or as
late as 5:00 p.m. the day before service is needed.
CAT Connect drivers are trained to help those who require assistance to and from the vehicle. They will
not enter a person's home or a person's room at a living facility, nor will they go above the first floor of a
multi-family residence.
Subscription paratransit service is available when a customer regularly travels to and from the same
destination two or more times per week and group trips(four or more passengers with the same trip origin
or destination) are provided at a reduced rate.
Eligibility
CAT Connect is designed to serve those who have no other means of transportation and qualify as ADA
eligible (those with a physical or mental impairment that prevents the use of the fixed route bus service)
or Transportation Disadvantaged (individuals who because of a mental or physical impairment, income
status or age are unable to transport themselves). CAT Connect is operated during the same hours as the
fixed route service. Those with an origin and destination within three-quarters of a mile of a CAT fixed
route are eligible for ADA services and those with an origin or destination outside of the ADA service area
may be eligible for Transportation (TD) services.
Accessing Services
To obtain an application, schedule a trip, or any other questions customers may contact CAT Connect
Monday through Saturday between 8:00 a.m. and 5:00 p.m. by calling (239) 252-7272, 239-252-7777 or
1-(800) 550-9348 or online at https://www.ridecat.com/paratransit/about-catconnect. Customers may
also visit the centers at CAT Connect Customer Service, 8300 Radio Road Naples, FL 34104, or the Collier
Area Transit Intermodal Transfer Station at the Government Center located at 3355 East Tamiami Trail
Naples, FL 34112. Florida Relay for ASCII callers can be accessed by calling 1(800)955-1339.
Eligible riders may schedule a trip on the Paratransit system by downloading the new rideCATconnect app
(as of March 1, 2022) or by calling the CAT Connect office at 239.252.7272, Monday through Saturday,
TRANSPORTATION DISADVANTAGED SERVICE PLAN It j;ikP
8:00am until 5:00pm. If calling after hours, on the weekend and/or on a holiday, please follow voice mail
instructions and leave your name and trip information on the voice mail. Someone will return your call to
confirm your reservation.
Passengers approved for Paratransit service are required to book their reservation (through the app or by
phone) no later than the day before the requested trip, or up to two weeks in advance. Same day service
is not available. It is permissible under ADA regulations for reservations staff to negotiate the requested
pick-up time within a one-hour window before or after the passenger's requested pick-up time. For TD
trips, due to the size of the County,the pick-up time may be within a two-hour window before or after the
passenger's requested pick-up time.
CAT Connect understands that because paratransit service requires trips to be scheduled in advance,
passengers may have to reschedule or cancel a trip. CAT Connect understands that passengers may
sometimes miss scheduled trips or timely cancel trips for reasons that are beyond their control. However,
to maintain an efficient system, a policy for managing passengers who repeatedly miss scheduled trips or
fail to timely cancel trips has been developed. This policy has been developed with consideration to the
frequency of use by passengers and the no-show/late cancellation system average. The following
information explains CAT Connect's no-show policy.
Definitions
No-show
A no-show is defined as the failure of a passenger to appear to board the vehicle for a scheduled trip.This
presumes the vehicle arrives at the prescribed pick-up location within the pick-up time and the passenger
is not present for the appointment or fails to respond within five (5) minutes of the vehicle's arrival time
within the 30-minute pick up window.
Late Cancellation
A late cancellation is defined as failure to cancel a trip 2 hours or more before the scheduled pick-up time,
including a cancellation made at the door(a refusal to board a vehicle that has arrived within the pick-up
window).
No-Shows Due to Operator Error or to Circumstances beyond a Rider's Control
Passengers will not be assessed a no-show or late cancellation when it has been found that the missed
trips occurred due to an error of CAT Connect personnel. These types of errors include:
• Trips placed on the schedule in error
• Pick-ups scheduled at the wrong pick-up location
• Drivers arriving and departing before the pick-up window begins
• Drivers arriving late(after the end of the pick-up window)
• Drivers arriving within the pick-up window, but departing without waiting the required 5 minutes
Trips that are missed due to situations beyond a passenger's control that may prevent a timely notification
are not counted towards no-shows or cancellations. The following are examples of such situations:
• Medical emergency
TRANSPORTATION DISADVANTAGED SERVICE PLAN ItN0
• Family emergency
• Sudden illness or change in condition
Passengers are encouraged to contact a CAT Connect Customer Service Representative to inform them of
these situations regardless of the time of the notification so that the excused missed trip can be
appropriately recorded.
Policy for Handling Subsequent Trips Following No-shows
When a passenger fails to show up for a scheduled trip, the driver should radio dispatch and advise them
of the no-show. Dispatch attempts to call the passenger and reminds the driver to wait five (5) minutes to
ensure that the passenger will not be present. The no-show is recorded in the system and any return trip
for the same day that was scheduled is also canceled unless the passenger calls to indicate that the return
trip should not be canceled. The courtesy cancellation of the return trip is performed to avoid charging
the passenger multiple no-shows on the same day and increasing the no-show trip count. Passengers are
strongly encouraged to cancel any subsequent trips they no longer need. A confirmation number will be
provided with all cancellations and passengers are encouraged to retain the confirmation number for
verification of their call.
Suspension Policies fora Pattern or Practice of Excessive No-shows and Late Cancellations
CAT Connect reviews all recorded no-shows and late cancellations to ensure accuracy before recording
them in a passenger's account. Each verified no-show or late cancellation consistent with the above
definitions counts as one penalty point. Passengers will be subject to suspension after they meet all the
following conditions:
• Accumulate three penalty points in a six (6) calendar month period (January to June & June to
December)
• Have "no-showed" or"late canceled" at least five percent of the passenger's booked trips for the
month.
A passenger will be subject to suspension only if both the number of penalty points is reached and the
percentage of trips deemed no-shows is met. CAT Connect will notify passengers by telephone after they
have accumulated one penalty point and they will be advised that they are subject to suspension should
they accumulate two additional penalty points within the six(6) month period consistent with the criteria
listed in this section of the policy above.
All suspension notices include a copy of this policy and a grievance/appeal policy that details how to appeal
suspensions.
Suspensions begin five days after the decision has been determined, ensuring the passenger is notified by
telephone and letter. Suspensions will be held in abeyance if the passenger timely files an appeal of the
suspension. The first violation in a calendar month triggers a warning telephone call but no suspension.
Subsequent violations result in the following suspensions:
• Second violation: Second warning letter and phone call
• Third violation: [7-day] suspension; Notification will be by telephone and letter
• Third violation: [14-day] suspension; Notification will be by telephone and letter
TRANSPORTATION DISADVANTAGED SERVICE PLAN I p,..°
• Fourth violation and subsequent violations: [30-day]suspension; Notification will be by telephone
and letter
Each letter will specify the basis of the proposed penalty (e.g., Mr. Smith scheduled trips for 8:00 a.m. on
May 15th, 2:00 p.m. on June 3rd, 9:00 a.m. on June 21st, and 9:20 p.m. on July 10th, and on each occasion,
the vehicle appeared at the scheduled time and Mr. Smith was nowhere to be found) and set forth the
proposed suspension (e.g., Mr. Smith would not receive service for 14 days).
Policy for Disputing Specific No-Shows or Late Cancellations
Passengers wishing to dispute specific no-shows or late cancellations must do so within five business days
of receiving a phone call or letter. Passengers should contact the CAT Connect operations center at 239-
252-7272, Monday through Friday from 8:00 a.m. to 5:00 p.m. to explain the circumstance and request
the removal of the no-show or late cancellation.
Policy for Appealing Proposed Suspensions
Passengers wishing to appeal suspensions under this policy have the right to file an appeal request,which
must be in writing by letter or via email. Passengers must submit written appeal requests within 15
business days of the date of the suspension letters. Passengers who miss the appeal request deadline will
be suspended from CAT Connect on the date listed on the suspension notice.
All suspension appeals follow the CAT Connect grievance/appeal policy.
Trip Prioritization
Trips funded by the TD Trust fund are prioritized based on the Local Coordinating Board's policy. Trips are
based on trip efficiency, seating availability, and funding availability. As shown below, medical trips have
the highest priority followed by employment and educational trips. Recreational trips will be
accommodated when possible.
Priority 1—Medical
Priority 2—Employment
Priority 3—Education
Priority 4—Social (agency-related activities)
Priority 5 - Nutritional
Priority 6—Group Recreation
Priority 7—Personal Business
ADA trips are provided without prioritization and cannot be denied. Additionally, trips that are provided
through the Federal Transit Administration's Section 5311 funding program must be open to the public
and may not be prioritized.
Transportation Operators and Coordination Contractors
At the time of this TDSP Major Update,Collier County is under contract with MV Transportation to provide
operations and administrative services for its fixed route and paratransit system as shown in Table 25,
TRANSPORTATION DISADVANTAGED SERVICE PLAN 1$tpo
Table 25:CAT Transportation Operators
Operators Contact Services Client Hours
Fixed Route, Para Operations,
MV Transportation Mark Moujabber BCC 3:30-9:00
Scheduling,and Dispatch
Additionally, after negotiated agreements, coordination contracts have been executed with the following
two non-profit organizations shown below in Table 26.
Table 26:CTC Coordination Contractors
Coordination Contractors Services Contact Clients Hours
EasterSeals Florida Inc. Demand Respondse Suzanne Caporina Disabled 8:00-4:00
Sunrise Community of SWFL, Inc.
Demand Respondse Cassandra Beaver Disabled 8:30-4:00
(Naples)
TRANSPORTATION DISADVANTAGED SERVICE PLAN t p,0
Public Transit Utilizations
As shown in Table 27, CAT fixed route ridership has declined over the past five years which remains
consistent with trends seen across the State of Florida where fixed route bus ridership experienced a sharp
decline from 2020 into 2021.Though signs of improvement after the disruption of the COVID-19 pandemic
as totals are slowly rebounding.
Table 27:Fixed Route Ridership
Fixed Route Ridership
FY 2018-FY2022
FY18 838,676
FY19 805,336
FY20 642,428
FY21 574,101
FY22 662,396
School Bus Utilizations
No School Buses are utilized in the coordinated system
Vehicle Inventory
An inventory of CAT's paratransit fleet is included in Appendix C. The inventory identifies vehicle type,
model year, accessibility features, and mileage.
FDOT policy stipulates that vehicles are eligible for replacement based on both the useful life in years and
the useful life in miles unless there is a compelling reason to replace the vehicle earlier due to excessive
maintenance costs or other special circumstances. CAT plans for its future replacement needs, future
mileage projections, anticipated vehicle delivery dates, and funding availability will need to be carefully
estimated to determine when vehicles will be eligible for replacement based on the new policy.
System Safety Plan Certification
CAT's System Safety Plan Certification is included in Appendix D.
Inter-County Services
Introduced in 2011, CAT's LinC route provides inter-county service between Collier and Lee Counties. Due
to its success, a secondary route inter-county connection has been identified by the Collier MPO as one of
its unfunded priorities. A Regional Service and Regional Fare Study is underway to evaluate the prospect
of implementing additional regional bus service between Collier and Lee County. The study is expected to
be completed in the first half of 2024.
Emergency Preparedness and Response
CAT is identified as a responsible agency in the Collier County Comprehensive Emergency Management
Plan (CEMP). The plan is designed to provide a framework through which Collier County may prevent or
mitigate the impacts of, prepare for, respond to, and recover from natural, manmade, and technological
hazards that could adversely affect the health, safety, and general welfare of residents and visitors to the
County. Additionally, this plan establishes the National Incident Management System (NIMS) as the
TRANSPORTATION DISADVANTAGED SERVICE PLAN I9 ),,,0
standard for tasked agencies to use in responding to emergency events. The CEMP was approved by the
Florida Division of Emergency Management and complies with Homeland Security Presidential Directives.
Education Efforts/Marketing
CAT actively markets its programs and services on social media such as X (formally known as Twitter),
Facebook, and Instagram and at a variety of local community events. Recent examples include Paw Pass
promotions, offering students unlimited rides throughout the summer. A Seasonal Beach Bus service has
been implemented. CAT presented for the local 4H Club with "Know Your County Government," aimed at
increasing awareness and understanding of local government processes. Lastly, a county-wide Try Transit
Day was organized, providing free rides to residents for a day in April.
Service Standards
To assess quality assurance for the delivery of transportation services,the Local Coordinating Board utilizes
the following services standards that form the basis for the annual review of the Community
Transportation Coordinator (CTC). These standards are consistent with Section 41-2.006 Florida
Administrative Code and the Code of Federal Regulation.
• Drug and alcohol program — CAT complies with applicable Federal Transit Administration
requirements for all individuals in safety-sensitive positions. In addition, CAT maintains a Drug-
Free Workplace policy.
• Escorts and children — Personal care attendants miist be approved nn the initial customer
application with medical documentation for the reason an attendant is needed. If an
escort/personal care attendant is requested, they will be transported at no additional charge.
• Child restraints—Restraints are required for children under 5 and/or under 50 lbs.
• Rider property — Passengers are allowed to bring up to four shopping bags that fit under the
passenger's seat and/or on their lap.
• Vehicle transfer points—Vehicle transfer points will be in safe and secure locations. Riders have
the right to vehicle transfer points that are sheltered, secure, and safe.
• Local toll-free number for consumer comments —The local toll-free number for complaints is 1-
800-550-9348. The number is posted in all paratransit vehicles. If a complaint cannot be resolved
locally, individuals have the option to contact the statewide Transportation Disadvantaged
Ombudsman Hotline at 1-800-983-2435.
• Vehicle Cleanliness — All vehicles shall be free from dirt, grime, oil, trash, torn upholstery,
damaged or broken seats, protruding metal, or other objects or materials that could soil items
placed in the vehicle or provide discomfort for the passenger. All vehicles are cleaned (interior
and exterior) on a regular schedule.
• Billing requirements — All payments to transportation subcontractors will be made in a timely
manner pursuant to Florida Statutes.All bills shall be paid within 7 working days to subcontractors
after receipt of said payment by the CTC in accordance with Section 287.0585, Florida Statutes.
TRANSPORTATION DISADVANTAGED SERVICE PLAN IttNP
• Rider/trip data—The CTC management entity will collect and store in a database the name, phone
number, address, funding source, eligibility, and special requirements of each passenger.
• Seating-Vehicle seating will not exceed the manufacturer's recommended capacity.
• Driver Identification - Drivers are required to announce and identify themselves by name and
company in a manner that is conducive to communications with specific passengers, except in
situations where the driver regularly transports the rider on a recurring basis. All drivers are to
have a name badge always displayed when transporting passengers.
• Passenger Loading Assistance-All drivers shall provide the passenger with boarding assistance, if
necessary or requested,to the seating portion of the vehicle.The boarding assistance shall include
opening the vehicle door, fastening the seat belt or utilization of wheelchair securement devices,
storage of mobility assistive devices, and closing the vehicle door. Passengers, especially frail and
elderly and/or disabled,shall be assisted from the door of their pick-up point to the door of their
destination. Other assistance may be provided except in situations in which providing assistance
would not be safe for passengers remaining in the vehicle. Assisted access must be in a dignified
manner. Drivers may not assist passengers in wheelchairs more than one step up or down.
• Smoking, Drinking, and Eating - There will be no smoking on any vehicles in the coordinated
system. Eating and drinking nn board the vehicle is prohibited. Exceptions are permitted when
required due to an existing medical condition.
• Passenger No-Shows-All scheduled trips (reservations) must be canceled at least 2 hours prior to
the scheduled trip to avoid being deemed a "no show". Passengers are not responsible for "no-
shows" due to sudden illness, family or personal emergency, transit connection or appointment
delays, extreme weather conditions, operator error, or other unforeseen reasons for which it is
not possible to call to cancel or take the trip as scheduled. Late Cancellations and/or No Shows
may result in suspension of service. Passengers will be notified of every "no-show" violation in
writing. If a passenger receives notice of a no-show violation that proposes a suspension of
service, the written notification shall also outline the passenger's right to appeal the imposition
of that sanction. All penalties reset after one year from the initial no-show violation.
• Communication Equipment-All vehicles will be equipped with two-way communication devices.
• Vehicle Air Conditioning and Heating Equipment-All vehicles in the coordinated system shall have
working air conditioning and heating. Vehicles that do not have a working air conditioner and/or
heater will be scheduled for repair or replacement within five days. Should a vehicle incur a
problem, it will be repaired as soon as possible. The owner/operator is responsible for its repair.
The priority is that the CTC provides transportation. If a vehicle's air conditioning or heating is not
functioning properly, and, if there are no other vehicles available, the passengers will be
transported, rather than canceling a trip. Passengers with health conditions affected by air
conditioning or lack thereof will be notified if their vehicle's air conditioning is not working, and
the passenger will be given an opportunity to decide whether to take the trip.
• First Aid Policy- Drivers are certified in first aid on an annual basis.
TRANSPORTATION DISADVANTAGED SERVICE PLAN ItQP
• Cardiopulmonary Resuscitation (CPR) - Drivers are certified in CPR every two years (biennial).
• Driver Background Checks - All drivers in the coordinated system must have a "favorable"
background check from the Florida Department of Law Enforcement ("favorable" as defined by
the Department of Children and Families policies and procedures).
• Public Transit Ridership - Using a single centralized operation for CTC and fixed route service,
coordinated trips will be referred to the fixed route when accessible rather than placed into the
CTC paratransit system.
• The CTC will continue to market and encourage the use of bus passes, by individuals and agencies
that sponsor trips. It will also measure the use of each pass per month.
• Pick-Up Window- Passengers are not given a set pick-up time. Instead, they are told to be ready
for their ride to arrive from between one to two hours before their appointment time. This
window is dependent on the service area of the pick-up and drop-off points. Travel times are
determined by the length of the trip. Travel times are as follows: 9 miles or less is approximately
60-minute travel time, 9-18 miles is approximately 75-minute travel time, and 18 miles or longer
is approximately 120-minute travel time. The CTC may negotiate special pick-up arrangements
with the customer, in advance, as the situation dictates. These arrangements shall be
documented and maintained on file to distinguish these trips from regularly scheduled trips for
determining on-time performance. Medical appointments and employment must follow the "30
minutes early to zero minutes late" policy.All other trips are considered on time if they arrive one
minute before or one minute after the scheduled time. Four(4) or more passengers dropped-off
and/or picked up at the same location constitute a group trip. The CTC may negotiate special
arrangements with the customer or agency, in advance, for a group trip. These special
arrangements will be documented and evaluated separately for on-time performance. Every
effort will be made by the CTC to keep the ride times within the service window for these trips.
• All return trips are also scheduled in advance. The pick-up process for return trips is the same as
the originating trip. Depending on the location, the window may be one or two hours. General
expectations are that travel within a single service area will follow the travel time windows.Travel
times are determined by the length of the trip. Travel times are as follows: 9 miles or less is
approximately 60-minute travel time, 9-18 miles is approximately 75-minute travel time, and 18
miles or longer is approximately 120 minute travel time.
• On-time Performance-The CTC will have a 90% on-time performance rate for all completed trips
including both pick-ups and drop-offs. The CTC will report on-time performance at all LCB
meetings.
• Advance Reservations - Reservations are made a day in advance up to 5 p.m. the business day
prior to the trip request. Passengers with an urgent need to travel should call the CTC. Unless
other regulations are applicable,same-day trip requests cannot be guaranteed. However,the CTC
will attempt to accommodate the request.
• Accidents-There should be no more than 1.2 accidents per 100,000 miles.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I et.p
• Road Calls -There should be no less than 10,000 miles between each road call.
• Call-Hold -All calls shall be answered within three rings, and the maximum hold time shall be two
minutes.The standards listed below are locally developed standards,in addition to those required
by Section 41-2.006, Florida Administrative Code.
• Driver Training - All operators, supervisors, and safety-sensitive positions shall receive drug and
alcohol safety training. Additional training shall consist of driver safety, passenger relations,
wheelchair security, CPR, fire safety, and other topics, as deemed necessary. At a minimum,
passenger relations and driver safety training shall be conducted annually. All drivers will be
annually certified in First Aid. All drivers will be certified every two years in Cardiopulmonary
Resuscitation (CPR).
• Oxygen Transport - Passengers may travel with oxygen equipment if it is self-administered and
can be safely stowed when the vehicle is enroute. Drivers are not permitted to supply, connect,
or disconnect oxygen.
• Service Animals - Guide dogs or other service animals are allowed if specified when applying for
TD and/or ADA-sponsored transportation services. Family pets are not allowed.
• On-Board Travel Time - The CTC will make every effort to comply with funding agencies' stated
ride times. In situations where it becomes apparent that an individual's onboard travel time will
exceed the travel time window(due to accidents and vehicular breakdown,for example),the CTC
will make every effort to contact the families or caregivers of the passenger.
• Joint Lee and Collier County Local Coordinating Board Meetings - The CTC recognizes the
importance of Joint LCB meetings between Lee and Collier Counties for the purpose of developing
consistent inter and intra-county policies. For this reason, the BCC as the CTC will make every
effort to pay for out-of-county TD trips to attend the Joint LCB meetings between Lee and Collier
County. These out-of-county trips will be for attendance at Joint LCB meetings only and will be
paid for by the BCC, depending on the funding availability.
• Refusal to Pay or No Pays - To ensure consistent and fair transportation services to all our
passengers, everyone is expected to pay the proper fare upon boarding a CAT Connect. To
emphasize the importance of limiting No Pays,CAT Connect adopted the following,zero tolerance
of refusal to pay policy: If the passenger does not have the appropriate amount to pay for his or
her co-pay, transportation will not be provided. If the passenger refuses to pay for a return trip
the passenger will not be eligible to reserve a future trip until payment of the co-pay has been
fulfilled.
• Multiple Destinations - Each trip includes one destination. Brief stops at locations before the
scheduled destination will not be allowed. If multiple destinations are needed, each section of the
trip must be scheduled separately, and the rider must pay a fare for each ride.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I ,
Local Complaint and Grievance Procedure
The Local Coordinating Board has adopted the Collier County local complaint and grievance procedures as
follows:
If someone is not satisfied and/or disagrees with a decision made as it relates to program eligibility or the
provision of service, that individual has the right to file a grievance or to request an appeal within 60 days
of the decision. For appeals to the No Show/Late Cancellation suspension, passengers must submit a
written appeal within 15 business days from the date of the suspension letter.
When contacting CAT to express concern with any aspect of the service,customers may call 239-252-5840,
write to CAT Connect at 8300 Radio Road, Naples, Florida 34104, complete an online form available at
www.riuecat.corn, or speak to someone in person. When sending a written complaint please include
details such as time, date, location, and a description of the problem you experienced. This will help in
determining the appropriate personnel to contact to resolve any issues(s) as quickly as possible. CAT's
complete Complaint Resolution Policy is provided in Appendix F.
For those that are not satisfied with the resolution of the complaint, appellants also have the option to file
a grievance or call the Florida Commission for the Transportation Disadvantaged Ombudsmen Hot Line at
1-800-983-2435.
The process to file a grievance or to request an appeal is described below.
Step One:
The customer shall first contact the PTNE Division Director and the entity with which they have the
grievance. The PTNE Director will attempt to mediate and resolve the grievance. The PTNE Director will
render a decision in writing within 14 days. The customer may also contact the CTD Ombudsman
representative through the established Helpline at 1-800-983-2435 or by mail to: Florida Commission for
the Transportation Disadvantaged, 605 Suwannee Street MS-49, Tallahassee, FL 32399-0450 or by email
at vfww.dot.state.fl.us/ctcl.
Public Transit and Neighborhood Enhancement Director
8300 Radio Road
Naples, FL 34104
Phone: 239-252-5840
Email: rideCrTicpcolliercounty7.gov
Step Two:
If the PTNE Director is unsuccessful at resolving the grievance through the process above, the customer
may request, in writing, that their grievance be heard by the Grievance Committee. This request shall be
made within ten (10) working days of receipt of the report received from the PTNE Director. The request
shall be sent to the Collier MPO TD Program Administrator at:
Collier MPO
Attn: Anne McLaughlin, Director
2885 Horseshoe Drive South
Naples, FL 34104
(239) 252-5884
Anne.ivicLaughlin(aJcolliercounty l.gov_
TRANSPORTATION DISADVANTAGED SERVICE PLAN Ittd
Step Three:
Upon receipt of the written request for the grievance to be heard by the Grievance Committee,the Collier
MPO TD Program Administrator shall have fifteen (15) working days to contact Grievance Committee
members and set a meeting date and location. The customer and all parties involved shall be notified of
the meeting of the Grievance Committee date and location at least ten (10) working days prior to the
meeting date by the method requested by the customer.
Step Four:
Upon conclusion of the meeting,the Grievance Committee must submit a written report of the Grievance
Committee proceedings to the Chairperson, or the Vice Chairperson in his/her absence, of the LCB within
ten (10) working days. The report must outline the grievance and the Grievance Committee's
findings/recommendations. If the grievance is resolved through the meeting process, the grievance
process will end. The final report will be forwarded to the members of the LCB. The Local Coordinating
Board Grievance Committee must review all grievances and report accordingly to the full Local
Coordinating Board.
If the grievance has not been resolved as outlined in these grievance procedures, the customer may
exercise their adjudicative rights, use the Administrative Hearing Process outlined in Chapter 120, Florida
Statutes, or request that their grievance be heard by the CTD through the Ombudsman program
established herein and the CTD's Grievance Process.
Coordination Contract Evaluation Criteria
In its role as the CTC, Collier County is responsible for planning, coordination and implementation of the
most cost-effective transportation system possible within Collier County. Before entering a coordination
contract, Collier County analyzes local transportation needs and available resources to ensure that TD
services are non-duplicative and can be provided in the most cost-effective manner by the proposed
coordination contractor. Collier County considers the capabilities of a proposed coordination contractor to
comply with record keeping, safety, vehicle operations, state and federal civil rights laws, etc. When
applicable, Collier County evaluates the past performance of the proposed coordinated provider before
entering another Memorandum of Understanding.
Cost/Revenue and Allocation and Rate Structure Justification
In March 2023, the Collier MPO's Local Coordinating Board approved the service rates shown in Table 28
below utilizing the Florida Commission for the Transportation Disadvantaged 2023 Rate Calculation
Worksheet. The Rate Calculation Model is a tool utilized by the CTD to standardize the comparison and
approval of rates paid to coordinators throughout the State of Florida.The detailed Rate Model worksheets
are included in Appendix E.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I e t„,p
Table 28:CTD Calculated Rates
FY 2023/2024 CTD Rate Model
Ambulatory Trip $36.73
Wheel Chair Trip $62.97
Group Trip-Individual $26.24
Group Trip-Group $36.73
Buss Pass (daily-full fare) $3.00
Buss Pass (daily-reduced fare) $1.50
Bus Pass (weekly-full fare) $20.00
Bus Pass (weekly-reduced fare) $10.00
Buss Pass (monthly-full fare) $40.00
Buss Pass (monthly-reduced fare) $20.00
Marco Express (monthly-full fare) $70.00
Marco Express (monthly-reduced fare) $35.00
Source:2023 Collier County FY2023-2024 TO Approved Rate Model Worksheet
During 2018, Collier County conducted an extensive fare structure evaluation to analyze potential fixed-
route and paratransit fare changes, assess potential ridership and revenue impacts, minimize adverse
impacts to low-income and minority persons, and identify fare policy recommendations.
The fare study involved a public outreach campaign involving rider intercept surveys, public workshops,
and the involvement of the County's Public Transit Advisory Committee. Based on the input received,the
majority(77%)of bus riders would support a fare increase if revenue is used to improve service frequency
and availability or to access new locations. Fifty percent of ADA riders supported a $0.50 fare increase and
56% of TD riders supported a fare increase of$0.25.
At the June 12, 2018, Board of County Commissioner's Meeting a resolution was adopted to implement
the following fare structure changes effective October 1, 2018. The effective date for student discount
programs is June 12, 2018.
During the making of this 2023 TDSP major update the fare structure that had been adopted on June 12,
2018, has been confirmed to be and is still the most current fare structure for Collier Area Transit. Table
29 and Table 30 below, display the existing CAT fare structure and the TD/ADA fares respectively.
TRANSPORTATION DISADVANTAGED SERVICE PLAN i tNQ
Table 29:CAT Fare Structure Effective FY 2023-24
Service Category Base Fare Reduced Fare
One Way Fare $2.00 $1.00
Children 5 Years of Age and Younger Free Free
Transfers Free up to 90 Min Free up to 90 Min
Day Pass $3.00 $1.50
Marco Express One-way Fare $3.00 $1.50
Smart Card Passes
15-Day Pass $20.00 $10.00
30-Day Pass $40.00 $20.00
Marco Express 30-Day Pass $70.00 $35.00
Smart Card Media Fees
Smart Card Replacement without Registration $2.00 $2.00
Smart Card Registration $3.00 $3.00
Smart Card Replacement with Registration $1.00 $1.00
Discount Passes
Summer Paw Pass (Valid June 1-August 31 for Students) _ $30.00
30-Day Coorporate Pass $29.75/mo.
*Reduced fares are for members of Medicare,the disabled community,those 65 years and older, children
17 and under, high school and college students, and active/retired military personnel. ID Required.This
fare also applies to the subcontracted transportation provider with the Florida Commission for the
Transportation Disadvantage that provides transportation services under the non-emergency
transportation Medicaid contract for Collier County.
Promotional Fares
Try Transit Day Annual as designated by the board Free
Transit Anniversary As designated by the PTNE Director Free
Up to 5 events annually
Special Events (Staff may distribute fare media up to $200/event
specific value )
Table 30: TD&ADA Fare Structure Effective FY 2023-24
ID&ADA Fare Structure
ADA Fare Full -At or Below Poverty Level $3.00
ADA Fare - At or Below Poverty Level $1.00
TD Fare -At or Below Poverty Level $1.00
TD Fare - 101%to 150%of Poverty Level $3.00
TD Fare - 151%or Higher Above Poverty Level $4.00
TRANSPORTATION DISADVANTAGED SERVICE PLAN I Er7 t3N.P
Quality Assurance
The Local Coordinating Board (LCB) conducted the last evaluation of the CTC in 2022 for the period July 1,
2020, through June 30, 2021, utilizing the CTD's QAPE/LCB CTC Evaluation Workbook. As a result, the
following recommendations were made:
• The CTC's eligibility screening process evaluates potential Fixed Route opportunities and educates
passengers on available options as appropriate for the individual's travel needs consistent with
Strategy 2.1.4 of the TDSP. Discussion is still recommended between the LCB and the CTC to
determine an appropriate measure for increasing usage of public transit and the measure will be
added to the next TDSP update as deemed appropriate.
Status: Ongoing. The CTC continues to work with the LCB to determine if a measure to annually
record passengers transferring from paratransit to fixed route can be derived, and if so, establish
an acceptable goal.
• The paratransit system is an essential service that continues to provide mobility options to the
citizens of Collier County. The system was impacted greatly due to a driver shortage which
affected all areas of the service. A contract amendment was approved to increase driver wages.
Since its implementation it has proven to be successful. With the hiring of the new drivers, the
service level has started to improve. Work/medical on time performance has shown consistent
improvement over the past year. It is recommended that the CTC continue to monitor overall on
time performance and work/medical on time performance and report on a quarterly basis to the
LCB. With the cost of fuel increasing and the cost of labor increasing, it is expected that the cost
per mile and per passenger trip have increased.The CTC should continue to monitor performance
measures and provide the LCB information regarding measures being implemented to increase
performance for all TDSP standards.
Status: The CTC continues to monitor and strive to improve reliability of service for passengers
[Ongoing].
TRANSPORTATION DISADVANTAGED SERVICE PLAN l FjS ts()
Appendices
TRANSPORTATION DISADVANTAGED SERVICE PLAN Iep.0
Appendix A: 2023 Collier County Private Transportation Providers
Item No. 2023 Collier County Private Transportation Providers
1 A Blue Ribbon Transportation Services Co. 46 Luxury Taxi Service of SWFL Inc.d/b/a Luxury Taxi
Service
2 A-rrive Transportation LLC 47 Maintain Domain Etc.Inc.
3 Aaron Airport Transportation Inc. 48 Majestic Transportation Services Inc.
4 Airport Express Naples LLC d/b/a Direct
Transportation 49 MBA Airport Transportation LLC
5 ALL ABOARD LIMO INC. 50 MediCab Transportation,LLC
6 All Around Transportation LL.C. 51 Naples&Marco Transportation
7 Alpha Transportation Services Inc. 52 Naples Airport Shuttle,Inc.
8 Allure Chauffeur 53 Naples Chauffeur Service,Inc.
9 AOT Global,Inc. 54 Naples Elite Transportation,LLC
10 Arkway Taxi,Inc. 55 Naples Express Transportation,Inc.
11 Atlantis Cars&Limousines,Inc. 56 Naples Freddy Taxi
12 B&K Transportation Services 57 Naples Limo Services Inc.
Naples Limousine Service,Inc.d/b/a Naples
13 Boys and Girls Transport,Inc. 58
Limousine
14 Canary Transportation,Inc. 59 Naples Royal Transportation,Inc.
15 Care Med Transportation,LL.C. 60 Naples Taxi Alberto's,LLC
16 Checker Airport Transportation,Inc. 61 Naples Transportation&Tours,LLC
17 CITY TRANSPORTATION OF NAPLES,INC. 62 Naples Trolley Tours
18 Classic Transportation 63 Ocean Line Transportation Inc.
19 Clean Ride Limo,Inc. 64 Out On The Town Transportation,LLC
20 Collier Coach LLC 65 Preferred Shuttle LLC
21 Comfy Transportation 66 Premier Healthcare and Transportation Services,
Inc.
22 CSP Associates,Inc d/b/a Ambassador 67 Premier Taxi&Limo Service
23 Dixie Taxi and Limo Service d/b/a Naples Cab 68 Pristine Transportation,Inc.
24 Dolphin Transportation Specialists,Inc. 69 Private Car Luxury Transportation,Inc.
25 Driven SWFL Inc. 70 RC Taxi Services LLC
26 Eagle Taxi Inc. 71 Red RoverTransportation of SW FL Inc.
27 Eli Private Chauffeur Services Naples 72 Redback Tours LLC
28 Elite Limousine Service of SW Florida,Inc. 73 Roger's Limo Service,Inc.
29 EZ JOURNEY INC 74 Royal Floridian Transportation,Inc.
30 Fifth Avenue Transportation 75 RSW On-demand Transportation,ODT LLC
31 First Class Transportation Naples 76 RSW Transportation&Car Service
32 Flamingo Transportation Inc. 77 SafeRide RSW Transportation
33 Go Express One LLC 78 Safeway Taxi Corp.
Sunshine Limo Chauffeured Transportation
34 Go Platinum Transportation,LLC 79 Worldwide,L.L.C.
SWFL Transportation Group,Inc.d/b/a Bluebird
35 Guiampu Corp. 80 Taxi,Yellow Cab,Checker Airport Transportation,
Bluebird Mobility and Bluebird Executive Sedan
Transportation
36 Gulf Coast Taxi Inc. 81 Taxi HispanoSW,Inc.
37 Hollywood Limos of Naples LLC 82 Taxi Latino Inc.
38 Ion Transportation,LLC 83 Taxi Pam&Car Service,Inc.
39 J.PoelkerTransportation Services,Inc,d/b/a 84 The Best Transportation In Naples,LLC
Apple Transportation
The Nellie Group Inc.d/b/a A-Action
40 KS Non-Emergency Medical Transport 85
Transportation Service
41 LA.Limousine Service,Inc. 86 TLC Transport Company of Southwest Florida Inc.
42 Li motions Limousine 87 Turbo Medical Transportation _
43 LP Transportation 88 Valet Pros LLC
44 Lux VIP Transportation 89 Wheelchair Transport Service,Inc.
45 Luxury Drive Pro LLC
TRANSPORTATION DISADVANTAGED SERVICE PLAN Ie
Appendix B:CAT Connect Shared-Ride Application Form
CAT Connect
rideCAT a J Shared-Ride Application Form
corarc tiro INr...UYRY rePooae nelm r,r.NY`ot alma
--- 8300 Radio Road Naples, Florida 34104
CAT Connect is a public transportation shared-ride door-to-door service that is ONLY available for
individuals who do not have access to any other means of transportation,including the Collier Area
Transit (CAT) bus service (fixed route). The CAT Connect program provides transportation service
through the Florida Department of Transportation for eligible individuals through several funding
programs, including the American with Disability Act (ADA) and Florida Commission for the
Transportation Disadvantaged(TD). CAT Connect can be used for medical appointments,work,school
and other trips depending on the funding program the individual qualifies under. The information
requested on this application is intended to help us determine the funding program you qualify for.
The qualification guidelines for each program are shown below. If you are unsure whether you qualify,
have any questions, or need assistance completing this application, please call our Customer Service
Department at(239)252-7272 or the CAT office at(239)252-7777. For TTY/TDD devices call(800)
955-1339.
For MEDICAID TRANSPORTATION please call (844)-239-5974.
Eligibility Criteria
ADA TO
• Your trips origin and destination are • Your trips origin or destination must
within the ADA corridors reside outside the ADA corridor but within
You have a recognized disability Collier County.
• verified by an accepted medical • You have a physical or mental disability,
professional or income status; that prevents you from
• Unable to Utilize CAT Fixed Route transporting yourself
• Or you are a child who is handicapped or
high-risk or at-risk.
• Eligibility is a functional determination of the applicant's ability to use the CAT bus service (fixed
route), and not simply a medical or psychiatric diagnosis.
• The ADA certification process may involve a telephone interview and/or a personal functional
assessment to determine if and how the applicant's transit needs can be met.CAT Connect will pay
for the functional assessment as well as provide transportation to and from the evaluation, if
necessary.The in-person assessment begins with a one-on-one interview,designed for an applicant
to provide details regarding his/her travel skills and abilities. During the interview, the assessor
determines whether the applicant can safely participate in the functional assessment process. A
mobility assessment focuses on each applicant's functional and cognitive abilities. Through
assessments, an evaluator can determine environmental, architectural, and personal
'ADA Corridor—'%mile from a CAT fixed route.
Rev-Dec 21 CAT Connect—Shared Ride Public Transportation Application-Page 1
TRANSPORTATION DISADVANTAGED SERVICE PLAN i t QP
barriers that may impact an applicant's ability to safely and independently access public
transportation.
• All applicants will be notified of the outcome of their application.
• PROCESSING OF THIS APPLICATION CAN TAKE UP TO 21 CALENDAR DAYS. The 21-day
period begins AFTER a complete application is received and personal assessment is completed.
• Travel Training is a FREE service that is offered and creates opportunities for community access
by teaching you how to use the CAT bus service (fixed route). The Travel Trainer will work with you
in either an individual or small group setting to teach you the travel skills needed to get to your
destination safely and independently. The Travel Trainer will work with you until you are capable
and confident to travel your route on your own.
• Service eligibility maybe reviewed and modified at any time within the approved eligibility
period. Passengers will be properly notified of any changes.
REMEMBER WHEN COMPLETING THIS APPLICATION!
1. Type or PRINT legibly, ILLEGIBLE, INCOMPLETE AND/OR UNSIGNED APPLICATIONS WILL
NOT BE ACCEPTED AND WILL BE RETURNED. THIS WILL CAUSE A DELAY IN YOUR
ELIGIBILITY DETERMINATION.
2. To confirm disability THE MEDICAL VERIFICATION SECTION IS REQUIRED and must be
completed by an accepted medical professional(see list on top of Medical Verification form).
3. PROOF OF INCOME IS REQUIRED IF A REDUCED CO-PAY IS REQUESTED.Acceptable types
of proof of income are pension/social security benefit statements, unemployment benefits, bank
statements or current paystubs.
4. Complete all sections of the application requested, return all information requested,and sign where
indicated.
Note:All CAT bus service(fixed route)vehicles are wheelchair accessible and equipped with
wheelchair lifts. Therefore, use of a wheelchair does not automatically justify use of
paratransit service. Bus operators or automatic systems announce major streets and
intersections and/or all vehicles are equipped with automated enunciators.
Rev-Dec 21 CAT Connect—Shared Ride Public Transportation Application-Page 2
TRANSPORTATION DISADVANTAGED SERVICE PLAN et...®
OFFICE USE ONLY-DO NOT WRITE IN THIS SPACE Customer ID#:
❑New Application ❑Re-Certification Exp.Date:
Date Received: Date of Completed Application:
Date of Scheduled Assessment: Date of Completed Assessment:
Initial Reviewer: Date:
❑Temporary ❑Permanent ❑Conditional
Conditional Reason:
ADA Approval:
TD Approval:
PCA Needed:❑Yes ❑No TT Requested:❑Yes ❑No Funding Source:DADA ❑TD ❑Both
Fare Amount Owed: TD:❑$1.00 0$3.00 0$4.00 ADA:❑$1.00 0$3.00
Approval:❑Approved ❑Denied Final Reviewer: Date:
SECTION 1 — GENERAL INFORMATION (PLEASE PRINT)
❑Check here if you are a current Paratransit rider
❑Check here if you currently receive Medicaid or any program that would pay for
transportation.
Date of Birth: / / Sex: El Male 0 Female
Last Name: First Name: M.I.
Street Address: Apt.#:
City: State: Zip Code:
Home Phone: Cell Phone:
Email:
Name of Subdivision, Building Complex Name, and/or Facility Name:
Is a gate code required for entry? 0 YES 0 NO Code Number
Mailing Address(if different from above):
Is this a 0 Nursing Home ❑ACLF/ALF ❑ Boarding Home
Does the facility you live in have a vehicle to transport residents? 0 YES 0 NO
Have you ever been transported by this facility? 0 YES 0 NO
Rev-Dec 21 CAT Connect—Shared Ride Public Transportation Application-Page 3
TRANSPORTATION DISADVANTAGED SERVICE PLAN i&3 P
Do you require materials or correspondence in an alternative format? If so, please specify;
0 Large Print 0 Audio ❑ Computer 0 Other
If the applicant received assistance completing this application, please specify;
Name: Relationship: Phone:
Do you authorize this person to assist you with future travel arrangements? 0 YES 0 NO List
additional persons that are authorized to assist you with travel arrangements in the future:
Emergency Contact: Name and telephone number of someone we can call in an emergency.
Name: Relationship:
Home Phone: Cell Phone:
TRAVEL INFORMATION
1. How do you currently travel to appointments or to other activities such as grocery shopping?
2. Have you ever used the Collier Area Transit's bus service? 0 YES 0 NO
NOTE: CAT Connect offers travel training services to teach individuals how to use the CAT
bus service. Participation in travel training will not affect your eligibility for ADA Paratransit
service.
❑ Check here if you are interested in receiving additional information on travel training.
MOBILITY INFORMATION
All Collier Area Transit's buses are wheelchair accessible. Therefore, use of a wheelchair does not
automatically justify use of Paratransit service.
1. Please check the appropriate mobility aid(s)or equipment listed below that you use to assist you
when you travel.
❑ Powered scooter/wheelchair 0 Oxygen tank
❑ Walker 0 Manualwheelchair
❑ Cane 0 Service Animal
Other(specify):
❑ Applicant special accommodation for transport:
Rev-Dec 21 CAT Connect—Shared Ride Public Transportation Application-Page 4
TRANSPORTATION DISADVANTAGED SERVICE PLAN I7.4pP
COMMON DESTINATIONS
List the doctors, medical facilities or other locations you visit on a regular basis and how you currently
travel to those appointments.
a. Doctors Name/Medical Facility
Phone Number
Address
b. Doctors Name/Medical Facility
Phone Number
Address
c. Other non-medical destination
Address
d. Other non-medical destination
Address
SECTION 2-TD APPLICANTS OR REDUCED CO-PAY
In order to determine if you qualify as Transportation Disadvantaged (TD), please answer the
following questions. This section will also determine if you qualify for a reduced CAT
Connect fare.
1. Total Annual Household Income: $
NOTE: Proof of income is required. Please submit with completed application.Acceptable types
of proof of income are pension/social security benefit statements, unemployment benefits, bank
statements or current paystubs.
2. How many personal vehicles are owned or used by members in your household?
❑0
❑1
❑2 or more
3. Are you able to drive and transport yourself?
❑Yes
❑No
4. If you are unable to transport yourself,please explain why not?
Rev-Dec 21 CAT Connect-Shared Ride Public Transportation Application-Page 5
TRANSPORTATION DISADVANTAGED SERVICE PLAN I tt,,P
SECTION 3-ALL APPLICANTS
APPLICANT CERTIFICATION
I understand the information contained in this application will be kept confidential and shared only with
professionals involved in evaluating my eligibility for Paratransit Shared-Ride Service. I certify the
information provided in this application is true and correct. I understand that providing false or
misleading information or making false statements on behalf of others constitutes fraud and is
considered a felony under the laws of the State of Florida. I authorize the professional(s) listed to
release information to CAT CONNECT Program about my disability and its effects on my ability to travel
on the COLLIER AREA TRANSIT bus service (fixed route). I understand that I may revoke this
authorization at any time with written notice to CAT CONNECT Program.
THIS APPLICATION MUST BE SIGNED
Signature of applicant: Date:
If Applicant is unable to sign this form, he/she may have someone sign and certify on applicant's behalf.
Proxy Signing for Applicant: Date:
Print Name:
Relationship to applicant:
WHEN COMPLETED, PLEASE
MAIL APPLICATION TO: CAT Connect Program
CAT Operations Center
8300 RADIO ROAD
NAPLES,FL 34104
OR FAX APPLICATION TO: (239)252-4464
OR MAIL APPLICATION TO: CATConnectacolliercountvfl.gov
If not satisfied or applicant disagrees with a decision related to program eligibility,or the provision of
service, that individual has the right to file an appeal with CAT Connect within 60 days of the decision.
Rev-Dec 21 CAT Connect-Shared Ride Public Transportation Application-Page 6
TRANSPORTATION DISADVANTAGED SERVICE PLAN I-VP
MEDICAL VERIFICATION (Must be completed by accepted medical professional)
FOR ADA OR if you are applying for TD due to a medically verified physical or cognitive
condition,impairment,or disability: A Medical Verification Form must be completed and signed
by a licensed medical professional.Accepted medical professionals include:
• Medical Doctor •Audiologist • Registered Nurse
• Doctor of Osteopathic Medicine •Ophthalmologist • Physical Therapist
• Doctor of Chiropractic • Psychologist • Licensed Practical Nurse
• Occupational Therapist-Licensed and Registered
Dear Medical Professional:
In order to process this applicant's request for CAT Connect eligibility, we require this form be
completed. Only licensed medical professionals having knowledge of the applicant's functional ability to
use the Collier Area Transit (CAT) bus service (fixed route)should complete this form. CAT Connect
is the shared-ride door-to-door service and CAT is the fixed route bus service.
All CAT bus service (fixed route) vehicles are wheelchair accessible and equipped with
wheelchair lifts.Therefore, use of a wheelchair does not automatically justify use of paratransit
service. Bus operators or automatic systems announce major streets and intersections, and/or
all vehicles are equipped with automated enunciators.
Thank you for your assistance.
Contact information:
CAT Connect Program Customer Service Phone:
(239)252-7272 or(239) 252-7777
Fax: (239)252-4464 or(239)252-5753
Email: CATConnect@colliercountyfl.gov
Additional information can be found on our website www.rideCAT.com
Rev-Dec 21 CAT Connect-Shared Ride Public Transportation Application-Page7
TRANSPORTATION DISADVANTAGED SERVICE PLAN lip,®
MEDICAL VERIFICATION —ADA & TD DISABILITY APPLICANTS
(MUST BE COMPLETED BY MEDICAL PROFESSIONAL)
APPLICANT'S NAME: Date of Birth: / /
1. The Applicant is being evaluated for eligibility on the CAT Connect Paratransit System, but the
ability to utilize the Fixed Route System (Large City/County Bus that operate on a predetermined
route according to a predetermined schedule) must first be determined. Is the applicant able to
use the Fixed Route bus independently and safety? ❑Yes ❑No
2. What are the disability/ies or health conditions that affect the applicant's ability to use the Collier
Area Transit bus service (fixed route)?
3. Does this person require a Personal Care Attendant(PCA)while traveling? Yes No
4. How long has this disability been present?
Is the disability permanent, temporary or progressive?
If temporary,how long?
5. Please describe any other medical conditions this person has at this time and severity,in detail,including
any restrictions, limitation,and prognosis
6. How long have these conditions been present?
Is condition permanent, I temporary or progressive?
7. Is this person able to:
Yes _I No Communicate addresses,destinations,and phone numbers?
I Yes . No Read and/or monitor time?
Yes No Ask for,understand, and follow instructions?
Yes No Deal with unexpected situations or changes in routine?
Yes : No Safely and effectively travel through crowded or complex facilities?
In signing, I acknowledge that,to the best of my knowledge, the information in this evaluation form is
true and correct. I understand that providing false or misleading information could result in the re-
examination of the eligibility status of the applicant as well as prosecution to the maximum extent
allowed by the laws of the state of Florida.
Signature: Date:
Print or type Name and Title:
State of Florida License Number:
Business Address: Phone Number:
City: State: Zip Code:
Rev-Dec 21 CAT Connect—Shared Ride Public Transportation Application-Page 8
TRANSPORTATION DISADVANTAGED SERVICE PLAN I epo
Appendix C:Vehicle Inventory
2016 CHEVROLET Glaval 1GB6GUBL7G1138289 98173 CC2-1410 Lift 14 pass,6 WC 45519 273115
2016 CHEVROLET Glaval 1GB6GUBLOG1140658 98177 CC2-1411 Lift 14 pass,6 WC 42942 257653
2016 CHEVROLET Glaval 1GB6GUBL3G1265573 98176 CC2-1412 Lift 14 pass,6 WC 42606 255638
2015 CHEVROLET Glaval 1GB6G5BL8F1262043 98128 CC2-1115 Lift 14 pass,6 WC 41504 290529
2015 CHEVROLET Glaval 1GB6G5BL0F1263333 98130 CC2-1117 Lift 14 pass,6 WC 45760 320319
2019 FORD Challenger 1FDES8PV1KKA49971 10065 CC2-2194 Lift 8 pass,2 WC 39897 119691
2019 FORD Challenger 1FDES8PV3KKA49972 10064 CC2-2195 Lift 8 pass, 2 WC 48159 144476
2019 FORD Challenger 1 FDES8PV5KKA49973 10063 CC2-2196 Lift 8 pass,2 WC 41428 124284
2019 FORD Challenger 1FDES8PV7KKA49974 10062 CC2-2197 Lift 8 pass,2 WC 47402 142205
2020 FORD Challenger 1FDFE4FS9KDC45799 10076 CC2-2342 Lift 12 pass,3 WC 67977 135953
202Q FORD Challenger 1FDFE4FS1KDC49376 10073 CC2-2343 Lift 12 pass,3 WC 60098 120196
2020 FORD Challenger 1FDFE4FS3KDC49377 10077 CC2-2344 Lift 12 pass,3 WC 63429 126858
2020 FORD Challenger 1FDFE4FS5KDC49378 10074 CC2-2345 Lift 12 pass,3 WC 62538 125076
2019 FORD Challenger 1FDFE4FSOKDC66539 N/A CC2-2393 Lift 14 pass,2 WC 36926 110777
2020 FORD Challenger 1 FDFE4FS3KDC66504 10096 CC2-2477 Lift 14 pass,2 WC 54903 109805
2020 FORD Challenger 1 FDFE4FS5KDC66505 10100 CC2-2478 Lift 14 pass,2 WC 50117 100234
2020 FORD Challenger 1 FDFE4FS7KDC66506 10099 CC2-2479 Lift 14 pass,2 WC 44331 88661
2020 FORD Challenger 1FDFE4FS9KDC66507 10093 CC2-2480 Lift 14 pass,2 WC 52802 105604
2020 FORD Challenger 1FDFE4FSOKDC66508 10092 CC2-2481 Lift 14 pass,2 WC 54144 108287
2020 FORD Challenger 1FDFE4FS2KDC66509 10097 CC2-2482 Lift 14 pass,2 WC 34674 69348
2018 FORD Glaval 1 FDFE4FS3HDC70786 98195 CC2-1842 Lift 12 pass,6 WC 60234 240936
2018 FORD Glaval 1 FDFE4FS2HDC70794 98196 CC2-1843 Lift 12 pass,6 WC 57112 228449
2018 FORD Glaval 1FDFE4FS7HDC70791 98197 CC2-1844 Lift 12 pass,6 WC 57628 230510
2018 FORD Glaval 1FDFE4FS1HDC70785 10001 CC2-1845 Lift 12 pass,6 WC 62204 248815
2021 FORD Impulse 1 FDFE4FN8MDC15044 10118 CC2-2700 Lift 14 pass,3 WC 82758 82758
2021 FORD Impulse 1FDFE4FN3MDC15064 10122 CC2-2701 Lift 14 pass,3 WC 73621 73621
2021 FORD Impulse 1FDFE4FN4MDC15073 10121 CC2-2702 Lift 14 pass,3 WC 73749 73749
2021 FORD Impulse 1 FDFE4FN8MDC15075 10120 CC2-2703 Lift 14 pass,3 WC 73934 73934
2021 FORD Impulse 1FDFE4FN1MDC15080 10119 CC2-2704 Lift 14 pass,3 WC 65432 65432
2021 FORD Impulse 1 FDFE4FN3MDC15081 10130 CC2-2705 Lift 14 pass,3 WC 65885 65885
2016 VPG MV1 57WMD2C64GM100120 98139 CC2-1376 Ramp 3+1 WC 22927 137560
2016 VPG MV1 57WMD2C63GM100433 98141 002-1377 Ramp 3+1 WC 20504 123024
2016 VPG MV1 57WMD2C64GM100540 98140 002-1378 Ramp 3+1 WC 15454 92723
2012 VPG MV1 523MF1A60CM101667 97147 002-868 Ramp 3+1 WC 14773 147726
TRANSPORTATION DISADVANTAGED SERVICE PLAN IeP.0
Appendix D: SSPP Certification
Co le-r County
Transportation Management
Services Department
Public Transit&Neighborhood Enhancement Division
January 25,2023
Tammy Assid,Transit Support Consultant
ATKINS on behalf of FDOT,District One
801 North Broadway Ave
Bartow,FL 33830
Re:Annual Transit System Safety and Security Certification(SSPP)
Dear Ms.Assid,
Enclosed you will find the Collier Area Transit Annual Transit System Safety and Security Certification as
required by Florida Rule 14-90.
If you have any questions please do not hesitate to contact me at(239)252-4996
/ c
Omar De Leon
Transit Manager
r r�r`fir
8300 Radio Road Napes,F•or.da 34104.239-252-5640 vrrw.ca l'ercountyf.gcx
TRANSPORTATION DISADVANTAGED SERVICE PLAN pep.®
COLLIER AREA TRANSIT
8300 Radio Road
Naples, Florida 34104
Collier Area Transit Annual Certification Requirement per
14-90.010 Bus Transit Operational Certification
In accordance with Florida Rule Chapter 14-90.004 Bus Transit System Operational Standards,specifically
subchapter 14-90.010 Certification,as amended,the following certifications are provided to the Florida
Department of Transportation.
It is hereby certified that:
Collier Area Transit operating as CAT has adopted a transit bus system safety program plan(SSPP)in
accordance with the established standards set forth in Florida Rule Chapter 14-90.004 Bus Transit System
Operational Standards and has adopted a System Security Program Plan(SSPP).
Collier Area Transit certifies the performance of safety inspections on all buses operated by the Collier Area
Transit system in accordance with Florida Rule Chapter 14-90.004 Bus Transit System Operational Standards.
Collier Area Transit certifies that a review of the Collier Area Transit System Safety Program Plan(SSPP)and
Security Program Plan(SPP)is conducted periodically to ensure that the program plans remain in compliance.
This certification is provided by Collier Area Transit which has performed the required bus safety
inspections.
Collier Area Transit
8300 Radio Road
Naples,Florida 34104
The following certification is provided on behalf of Collier Area Transit by its Transit Manager who is directly
responsible for the management of the bus transit system and attests to this agency's compliance with Florida
Rule Chapter 14-90 Bus System Operational Standards for Bus Transit Systems,as amended.
Date: I f sf)S Signed:
Omar De Leon
Collier Area Transit
TRANSPORTATION DISADVANTAGED SERVICE PLAN Ie*°
Bus Transit System Annual Safety and Security Certification
Certifying Compliance with Rule 14-90,FAC to the
Florida Department of Transportation(FDOT)
December 20,2022
MV Contract Transportation,Inc.
8300 Radio Rd
Naples,FL 34104
The Bus Transit System(Agency)named above hereby certifies the following:
1. The Agency has adopted a System Safety Program Plan(SSPP)and a Security Program
Plan (SPP) pursuant to the standards set forth in Rule Chapter 14-90, Florida
Administrative Code.
2. The Agency is in compliance with its adopted SSPP and SPP.
3. The Agency has performed annual safety inspections on all operational vehicles in
accordance with Rule Chapter 14-90,Florida Administrative Code.
4. The Agency has conducted reviews of SSPP and SPP and the plans are up to date.
1 t
Blue Ink Signature: P` ' J F'f Date: t r'
(Individual Responsible far Assn/ranee of Compliance)
Name:Mark Moujabber Title: General Manager
Name and address of entity(ies)which has(have)performed bus safety inspections and
security assessments:
Name: MV Contract Transportation,Inc.for Collier Area Transit
Address: 8300 Radio Rd,Naples,FL 34104
Name of Qualified Mechanic who Performed Annual Inspections: MV Transportation
Note:Please do not edit or otherwise change this form.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I$ pP
Appendix E: CID Rate Model Worksheet
Preliminary Information Worksheet Version 1.4
CTC Name: Collier County Board of Commissioners
County (Service Area)' Collier County
Contact Person: Omar De Leon
Phone # 239-252-6064
Check Applicable Characteristic:
ORGANIZATIONAL TYPE: NETWORK TYPE:
Governmental ID, Fully Brokered
C Private Non-Profit 0 Partially Brokered
Private For Profit O Sole Source
Once completed. proceed to the Worksheet entitled
"Comprehensive Budget"
TRANSPORTATION DISADVANTAGED SERVICE PLAN
Comprehensive Budget UVorksheet CTC: Collier County Board of Commisslonors
County: Collier County
Contra N•eers
APPROVED Upcoming Year,,
Pnavear5 Runge,as PROPOSED
ACTVALS amende4 Budget
ran we ham ("monster Canaan whether avenues are cc*ectetl as a system sth514y VS
Oct 1st of ,Oct 1 sl of '*••In, - %Change a purchase of service at a unit pnce.
2Ct21 2022 2023 %Change from
from PeRr Current
to is tc Year to Year to
7ept 30tn of Sept Nth of Sept 3Um of current upcoming
2020 2023 2024 _year year. Explain Changes In Column 6 That Are>*10%and Also>:$500W
i 2 3 4 6 g 7
i REVENUES (CT C;Opor,,ter5 OPJLiIDO NOT lc.afude cc a-d;nutior cCI.trjctn t)
3 Loc4 Nim-Gout
Pareoox :. t I 380% -26 1%
Meflcalo Co-Pay Receheo
Donations/CoContngmons
` dti lnria,Cmarmrae0 Services
, Other -•
i.... 31+.1% 00%
1 Bus Pus Program Revenue
Cocci Govumi,.it 1 School Board
I Compl.ADA SerHces
I CountyCelt) 3 7 _i309. t _ _- 6 2% 03%
E Canty 440-10,Conmeuted Services
City Cash
! CMtn-vend,Centremea Services
1 Other Cash
I Other In wine Cortnueted Services
Bus Pass Program Revenue I
C7.D `_-"
---Sp --.- — D arn -9
via±-Spons.Trip Program .; }.b . 7O 71'043 f i,i<_ �0% 2%
I NorrSpons.Cxpaai&loom?* I �^
I Rural Capital EtraPmEnt __.v.
I Other ID(specify In explanation) �'
Bus Pass Program Revenue
f UZOOTA F[C I
49 USC5307 ( as I?. ..i ..:s -i00.0+,
I 49 V5C 5310 - 3 . 3 .i; -(000%
I 49 USC 5311(Operating)
( 49U SC 5311(Captal)
lBlock Gran
I ServiceOeveMoirlent
Commuter assstarre
i Omer DOT Ispecl6V in explanation)
`! Bus Pass Program Revenue
}1 ANCA
Medicaid I _s_....."_'. `.." "".._.
Other MICA(specfy n explanation) r._ .___
Bus Pas Program Revenue
6 f .._
1 Aicon.Drug 8 Mental M eath
€ Family Safety&Preservation -_
1 Comm Care DIs/Aging&Adult Sent
( Other DC=(spemyle explanation)
Bus Pass Program Revenue : 1
i DOH
' Ctvalr3Bn McOCat Setvlce
Other 0 H(spec4yn
Other DOM(specfy in explanation)
Bus Pass Program Revenue
1 i Do_(tater
CanPeMars -P, ,'2r as_n+rr, a,r _.._...
Ole or Mina Services
Vocational Renabltahon '511 1 r A,. 4 -28.0% -A 7%
DayCarePmgams
I Other DOE(specify m explanation)
1 Bus Pass Program Ravanus
AV01
WAGESAYoreforce Boam ..... t -.—._..._.-.. .._ _
Other AWl(specify In explanation)
1 Bus Pass Program Revenue
i D+ I
;.'NA
t71der Amenuans AC[ :'I 1 - 00% I0009 I,—.9.3ble 4,;II 9.4-111re,e U
Community Care for Eldeny
Omer DOEA(span in emp n}anaao
1 Bus Pass Program Revenue
I DCA
j
f Communtyy Sernc.s _..( _ __.. ...._. ._...
I Other DCA(spear in explanation)
i Bus Pass Admin.Revenue !
TRANSPORTATION DISADVANTAGED SERVICE PLAN ittsP
I Comprehensive Budget Worksheet version 1 J CTC Collier County Board of Commissioners
County: Collier County
Complete epp9c9D+e GREEN cells ill ce41mns 2 3 4 and 7
Current rears
APPROVED Upcammg veers
PamYear's Ek fp01,as PROPOSED
ACTVALB amended 9udgrt
skil hen n Proposed Curlew whether revenues are Collected as a system subsidy VS
Oct 1st of O(r toter Pte Ise- se %Change a purchase ofserlce at a unit prone.
2021 EPYS 2023
.._. %Change from
from°nor Current
1r R' m Year lc rear to
Sept 1Oth at Sept 3Uh or ;apt 30m of Current Upcoming
0002 292J 2924 Year your Explain Changes in Cowen 6 Tnat Ate>:10%anCIAlSo>e850,00
1 R J 4 5 8 T
APO
C weloprnental 5er.e
ri er aP015peCaFl xpl°netamq_
Bus Pass Program Reeenu4
DJJ
yapeeihrm espl4Mlon1
Bus Pass Program Revenue
( Cthar 107 cr t,:ra
Bus Pass Program Revenue
Crum-F.user
Interest Earnr15 _
- 1000%
.to Pass Program Revenue
actual of Planted Use of Cash Reserve_ _... .._I.
BslansmgRevirlu415S1i115/1i
TeW Regent./• 84,4f8,1104 96,041,656 $8,322,013 14.1% 45A%
EXPENDITURES(CTC.Operctoru ONLY f Do NOTindptloi .d ai retro._tc ,
Operating Expenditures
Labuf ti.Purge Benenta _ ,,1 34.6% 9.9% ..o.00 ..rr<•t�
Services I•
L ..55_., -36% 61%
Mateoal='aId Supplies d�,_� t i., 20.4% 23 7%
ghillies Is 17.2% 9.9%
Casualty and Lemke. C'D 104.8% 9.9%
Taxes
iI Purchase°Trampdttatmn
�Pururbaed Bus Pass Expenses��
School Bus ChIUYim Eopemes
C ontra(len Tsar specialism Services
Omer
Mncellaleoua 2 St 43.9% 9.9%
Operating Debt Service•Panclpal&!merest
Leases and R euals
Contno[S Capra Equip PepeCemere Pure
1r.Kind .nrautec Sa ores r T s
Allocated inditert .. ._,
Capital Expenditures
F�(up Purt Nisei w th Grail Fnhes t -1000%
E14p.Pnz roses wren Lural Revenue. _ G -1000% _._.._
Equp Purchases wish Ate Generated Peg
1 Capital Debt 9emir .Pamper&interest `—
It .,, .104% -776.4%
03
(i Total Expaleroara• 1i4,41a,8oa 68,04,868 „3?7A1J 14.I% 264%
See NOTES Below.
I —
Once completed.proceed to the Worksheet entitled "Budgeted Rate Base"
ACTUAL year GAIN(program revenue)MUST be reinvested as a tnp or system subsidy. Adjustments must be Identified and explained in a following year,or
applied as a Rate Base Adjustment to proposed year's rates on the next sheet.
TRANSPORTATION DISADVANTAGED SERVICE PLAN i$5 t1/2.0
•
Budgeted Rate Base Worksheet versianl4 CTC: Collier County Board of Commissioners
County: Collier County
1.Complete applicable GREEN cells in column 3;YELLOW and BLUE cells are automatically completed in column 3
2 Complete applicable GOLD cells in column and5
Upcoming'eats
BUDGE TED
Revenues What amount or the
Budgeted Revenue What amount of the
hair in col,2eel be Su. bsldy Revenue In
Oct 1s1 a/ generated et the col,4*II come
role per unit from Iwds to
2023 determined by this pirchaSe
to spreadsheet,OR Budgeted Rate equipment,OR Mil
Sept 30h of used as local mod,Subsidy Revenue be used as match
brthese type Excluded from for the purchase of
2024 ree nues? the Rate Base equipment?
1 2 3 4 5
REVENUES(CTC/Operators ONLY)
Local Non-Govt I
Ferehox S 176,789 $ 176789 YELLOW cells
Medicaid Co-Pey Received 5 5 - are NEVER Generated by Applying Authorized Rates
Donations/Contributions $ - $
In-Kind,Contributed Services q $ - E
Other $ 40,000 —a 40,000 I I
Bus Pass Program Revenue $ - E - $ _
Local Government
DMrid School Board $ - [_J$ BLUE Cells
Comp?.AD.A Services $ 8 - $
Court Cash $ 4,033,531 - Should be funds generated by rates in this spreadsheet
$ 3,513,69 S 519034
CityCaIn-Hi nd,Contribute -etl Services - I -$ S
Cr $City $ - E I
C4y?n-kind,Contributed Service s S - E - $ -
I
OlherCada E - $ - I I
Other In-Kind,Contributed Services S - $ - $ -
Bus Pass Program Revenue $ - $ . $ -
CTD local mats,req. GREEN cells
NonSpons.Trip Program S 716,075 9 716,075 $ 5 S 79,564 MAY BE Revenue Generated by Applying
NonSpons Caudal Egurpmert I - $ - $ - $ - S - Authorized Rate per Mile/Trip Charges
Rural Capital Equipment $ $ - $ - $ $_
Other TD $ I $ . I I
B us Pass Program Revenue $ - $ - $ - Fill in that portion of budgeted revenue in Column 2 that will be
tlgnnr&pippin GENERATED through the application of authorized per mile,
per trip,or combination per trip plus per mile rates. Also,49 use 5307 a 786,738 S - $ 786738 I I
49 USC 5310 S 564,071 $ - S 564,071 $ 564071 S 62,675 Include the amount of hands that are Earmarked as local match
49 USC 53n(operating) $ I I$ - for Transportation Services and NOT Capital Equipment
49 U SC 5311(Capilel) $ - $ - $ - S $ purchases.
Block Grant $ - $ - $
Service Development $ - 5 - $ L..
If the Farebox Revenues are used as a source of Local Match
Commuter Assistance S - $ - S � Dollars,then identify the appropriate amount of Farebox
Other DOT $ - I a _ Revenue that represents the portion of Local Match required
Bus Pass Program Revenue a - E - $ on any state or federal grants.This does not mean that
.4HCA Farebox is the only source for Local Match.
Medicaid $ - $ - 5 -
Ceher AHCA a - I $ - I I Please review all Grant Applications and Agreements
e us Pass Program Revenue $ - $ - $ - containing State and/or Federal funds for the proper Match
DCF Requirement levels and allowed sources.
Almh,Drug a Mertel Heath 5 - $ - $ -
Family SafelyB Preservation $ - S - $ -
Comm Care DO/Agog a Matt Serv. S E - $ -
OtlerDCF $ I S - I I GOLD Celts
B us Pass Program Revenue E S - S -
DOH Fill in that portion of Budgeted Rate Subsidy Revenue in
Children Medical Services $ - $ - $ - Column 4 that will come from Funds Earmarked by the Funding
County Pub1c Health $ - s - 5 _ Source for Purchasing Capital Equipment Also include the
Other DOH E - I $ I I portion of Local Funds earmarked as Match related to the
Bus Pass Program Revenue 5 $ - $ - Purchase of Capital Equipment if a match amount is required
DOE(state) by the Funding Source.
Carl Perkins 5 - a - S -
Div of Blind Services $ - $ - $ -
Vocat?onel Rehebiltation $ 4,809 $ 4,809 E -
DayCarePrograms S - 5 - $ -
Other DOE S t I S - I I
Bus Pass Program Revenue $ $ - $ -
AWI
WAGESNVorkbrce Board S S - $ -
Owl a - I $ ' I I
Bus Peas Program Revenue I - $ - S _
DOEA
Older Pmencons Act 5 - $ - S -
CommweyCereforElderly 5 - $ • S -
01hn DOE $ - I $ - I I
Bus P ass ropnm Revenue $ - $ - $ -
DCA
Communay Services g E - $ -
Other DCA S - I S • I I
•
Bus P ass Prognm Revenue S - $ . $ --
TRANSPORTATION DISADVANTAGED SERVICE PLAN f$C ,.
Budgeted Rate Base Worksheet Version 14 CTC: Collier County Board of Commissioners
County: Collier County
I Complete applcable GREEN cells in column 3;YELLOW and BLUE cells are aulomaliwly m»pleled in column 3
2. Complete applicable GOLD cells in colurm ands
Upcoming Year's
BUDGETED
Revenues What amount of the
Budgeted Revenue What amount of the
from in col 2 will be Subsidy Revenue in
Oct 151 af generated at the col 1 well come
rale per unit from funds to
2023 determined by this purchase
to spreadsheet. Butl tetl Rate OR equipment,OR will
Sept 30In a used as lotal match SubsidyRevenue be used as mulch
for the.type Excluded from for the purchase of
2024 revenues? the Rate Base equipment?
1 2 3 4 5
APD
Office of Dlsabltty Determination S - S - $ -
Developmental Services S - s - S •
Other APO $ ' $ . I I
Bus Pass Program Revenue $ • S •. $ -
D1J
DJJ $ - I if - I I
Bus Pass Program Revenue $ - $ - S
Other Fed or State
sax S - S
sex $ - $ -
ass f - S •
Bus Pass Program Revenue $ - $ - S •
Other Revenues
Interest Earrings $ - $ - $
no g $ I
$ S
Bus Pass Program Revenue $ - $ - $
Blaanclrlg Revenue S Prevent Deficit
Actual or flamed Use of Cash Reserve I$ - I f -I$ - [ I
Total Revenues- $ 6,322,013 $ 4.234,581 $ 2.087,432 $ 564.071
EXPENDITURES(CTC/Operators ONLY) $ 1,523,361
Operating Expenditures Amount of
Labor 72,883 jbWpaled
Fringe Senoras 29,984 Operating Rale
Gainless I90.523 Subsidy Revenue
s aterials and Stipples 990,474
Utilities 89,797
Casually and Liability 17,111
Taxes
Puchased Transponation,
Purchased Bus Pass Expenses -
Sthol Bus Utlltallm Expenses -
Contasted Trarspodalen Senecas 5,575,682
Other
N scellaneous 22,530
Operating Debt Service-Principal&Interest -
Leases and Rentals .
Contnb to Capital Equip.Replacement Fund -
In-Kind,Contributed Services -
Closeted Indirect -
'Rate Base Adjustment Cell
Capital Expenditures
Equip.Pure hoses with Grant Funds $ 564071 If necessary and justified,this cell is where you
Equip.Purchases with Local Reverse $ 62,675 could optionally adjust proposed service rates
Equip.Purchases with Rale Generated Roe $ - up or down to adjust for program revenue(or
Capital Debt Service-Principal&Interest $ - unapproved profit),or losses from the ActUdj
period shown at the bottom of the
$ (1,513,520) Com prehensive Budget Sheet.This is not the
only acceptable location or m ethod of
Total Expenditures- $ 6,322,013 $ reconciling for excess gains or losses.If
ud EXCLUDED Subsidy Revenue f 2,087,132 allowed by the respective funding sources,
Budgeted Total Expenditures INCLUDED in excess gains may also be adjusted by providing i
Rale Base= $ 1,231,581 system subsidy revenue or by the purchase of
Rate Base Adjustment'=l I additional trips in a period following the Actual
period. If such an adjustment has been made.
Adjusted Expenditures Included in Rate provide notation in the respective exlanation
Base- $ 4,234,581 area of the Com prehensive Budgettab.
'The Damn.between Expenses and Revenues for Fiscal veal: 2021-2022 M1
Once Completed,Proceed to the Worksheet entitled"Program-wide Rates"
TRANSPORTATION DISADVANTAGED SERVICE PLAN I is
Worksheet for Program-wide Rates CTC: Collier County Boa version t a
County: Collier County
1 Complete Total Projected Passenger Miles and ONE-WAY Passenger Trips(GREEN cells)below
Do include trips or miles related to Coordination Contractors!
Do include School Board trips or miles UNLESS...........
IRlwruDE all ONE-WAY passenger trips and passenger miles related to services you purchased from your transportation operators!
Do NOT include trips or miles for services provided to the general public/private pay UNLESS..
Do NOT include escort activity as passenger trips or passenger miles unless charged the full rate for service!
Do NET include fixed route bus program trips or passenger miles!
PROGRAM-WIDE RATES
Total Protected Passenger Miles=( 1,490,915 Fiscal Year
Rate Per Passenger Mile $ 2.84 2023 - 2024
Total Protected Passenger Trips=! 105,000
Rate Per Passenger Trip= $ 40.33 Avg,Passenger Trip Length= 14.2 Miles
Rates If No Revenue Funds Were Identified As Subsidy
Funds
Rate Per Passenger Mile= $ 4.24
Rate Per Passenger Trip= $ 60.21
Once Completed,Proceed to the Worksheet entitled "Multiple Service Rates"
Vehicle Miles
The miles that a vehicle is scheduled to or actually travels from the time It pulls out from its garage to go Into revenue service to the time it pulls in from revenue seNce.
Vehicle Revenue Miles(VRM)
The miles that vehicles are scheduled to or actually travel while in revenue service.Vehicle revenue miles exclude:
Deadhead
Operator training,and
Vehicle maintenance testing,as well as
School bus and charter services.
Passenger Miles(PM)
The cumulative sum of the distances ridden by each passenger.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I t
Worksheet for Multiple Service Rates crc Corner County e+«. ,
14
'.n.,,00'the quedlms by amp ato g the GREEN vent starting in Sed,on px al servicec Coutty: CWller Cetatty
,ottoo,the UACO 1.17.1.1 aromas dlradn9 you to Vol,or go to certain questions and secatans based on prevlo50 arteners
SECTION is Services Provided
amputatory nr,nxeexlr Stnntker arhmp
1.eM Si,ETC to pantNng any Mlhese S0Moes to eansportaVon asadvsnaged p*0,e,gdi in Ito v.. 9 •�..
W00TM11g budget yar?.. ... .......... .................. 0 no Q Na € m. N••
soh ar[I0,N Go le Boobon De NOT Go to Section n
M,4neulatol totyMexcnnr Can0M. for Group
xrnxe atm<+ Soceisreasrn,nt
for Soy..
awvie•
SECTION IL Contracted Services
imbmatnry vdte.tentlr Sman•r Steep
t,Mil the CTC 6e ocnbectro out any of Mae}mews TOTALLY in the, oohing gadget year?... •" ',isJ •" •'
N, 4) oo C.1 N.
i A
awee•2•v. rrorat rot. Do Net Mower e2 for
imbaiatory Whorlenalr Complota Group Sm.
Sonar 5onrltr WM0141110,
Stnuhx
M.rrkr
2.'you 4115Merr4 YES to M.abort,do you want to save a the being rem by imply dMdele the
proposed contaot amoumbytna protected Pa1Nngerreees l pasesngsr S'qt?..... 0 :J Q `'-
n_ @p'a, N1 No
Do NOT
Coml.
Realm,1140,
RretMar
Lt..enr. Iva ot> RxvK( trot dent.
3.it 4Ju art awed Y@5 to a1 a ad above.Penmen y*t0Ne prepoeed contract rnegre for Me eenioe?
Pose many at the lnla-.pnyeded Passenger Mlles relate to the CON'acted aence7
How many of the total pnjecee passaged pips elate to the ca0eeree serice'f
Mar Rate ter Cataract.'Services: nmelMtery yaNekhar fireemr Group
p Passenger M -
per aassen9r MPp u
4o to SOMen MI Go to Sootier al *o NOT Go tostetlan:t
to,in,ou0May or Yrheekn.,r Creole.. for fir o
Stork* teat. Solon ll tot axv"rc.
stntenx
Barka
4 S you anaoared p 3 S want a Combined Rate per Trip=la par late add.on for I or more Ca nivi'oliun Tlip uod Man Rote
services,INPUT the Owed per Trip Rate tut mud be Wtt than per nip rate n$3 above
Rat.pr Paaxnger 4plc rot ealan.=® _
re alto lea.Dials, eo NOT lot..Sling
ano Go lc onafote Coop.. x.o Go la
Se[iort MI far Mien Wl for Cr 0.011104 eeatknlll far
iebt,Wary W.x,.1 atnlaher Croup Sr,ai<e
took.* 0e•v1<• dark.
TRANSPORTATION DISADVANTAGED SERVICE PLAN I$9p,O
Worksheet for Multiple Service Rates CTC Collier County S: e •r
1 answer the Nestor,by oemptet-g Pre 3REFN cells soaring Sedion l(If PS sauces County. Caller County
2 Rodew the DARK REO 4 O'pts lredmg y..0 to Ode or go to oe°iln Neilpna and sedbns basal os previous answers
SECTION HI:Escort Service
1..Do you ware to chase It escorts a tee+ _........_._.. ... _.. 0 •_,
try nm
9Alma2 404
2.it you answered Yes to a1.de you went to charge the tea pa passenger Mg OR .... _. c Pzrr rr, Leave Meek
per passenger nob?............ .... O nmrs Mae
3.It you enseered Yes to 41 and completed
a 2,he how monyeprgedde ....
Passenger Tres I Passenger Mass al a passenger ea ao carpeted by an escort? ... temm 6b16.
4 New muan sail you charge<eel eua 1, ......... teem mem.
SECTION IV: Group Setslce Leading rou ucrn
cur Lta
I.hens messes,",pu A S Canatete ins Seaton"appears to Oa wit,weal b she teaseled tap! ...,
member tiara/Sorlee Pnosrger Wee,,eth rwiee leave elaMt:..................... _rue
Levine Roe
And etst,s a+e rs...—teal Idb number or 3reup Vehicle Renee,Mies, -. .s uo a r,e
SECTION V: Rate Cateuletlone nor Multiple Services:
1 npu;Proladed dossergn Nees end Preserver Trips f eta.Serncs n are GREEN leas au,toe Rates wr each Servue wit oe Ixh tlated aohenah.ally
`Meese end Trips you enroll must sum to the trial for at Services entered on the Nsrogam•ertle Rape..Worksheet.MINUS milas
and mpe t0r ecnealed eeraca IF Pe rates Wert oalwMed In the Seder h aeons
•ee ore to leave the 000040!HANK tr ya;anmsrad NO m Seabn 1 or YES to gue6tan 112 n Seaon it
NAM Wheat Ulan Stretcher Pimp
t ^
Projected Pasoa,g m er Mlles(excluding totally aRracted services addresser In Seaton�a 1 440.P1T = 1,230 498+ 222.230 s . 32.160
Rote per Passenger Rile= $2..58 $4.43 $000. $1.84 SP Oct
,rued, WmN Calla soften. Greve
Projected Passenger Trips(emirs:Mg totMlyeomrecteo semen addressed to Season 10 o 105,00: 81.113 4 17 103.. ..v a 6.784
Rate per Passenger Trip e
eanmea ter ems
I you softens°w i obese.0 were a CJM&NEO Rate pu Tipp EW$a Per Ale ade-a1 for 1 or Mora!a^a0ae.... Corrbinotio0 Trip and Pao Rate
Onto, Wart Cl., Ottemr MOO)
• 1111,
INPUT the Desired Rote per Top(but must be k_,¢e than per lop raze above(_ ... $0.00
Rae Per Passenger Mile for Balance a
,==craven wms
ROMRNo Rpue4N.Panels Waskle4a8Rad As Subsidy Pm4
Maxi Wheel Cher Stretcher Soap.
Rate oar Passenger Mile
err P0='+ar0a e r
enema Wheel Chan Snatcher Gangs
Rate per Pteowlajet Trip
#!'WON.. Ryrpu,p
TRANSPORTATION DISADVANTAGED SERVICE PLAN ��AQ,0
Appendix F:CAT's Complaint Resolution Policy
Ca (01,1IFR kRFATRANSIT CO' `fl E
COMPLAINT RESOLUTION POLICY
Complaints
Any individual or agency may file a complaint with the County if they believe a policy or procedure is
being violated.All complaints will be evaluated and responded to.
Any individual pursuing a complaint may be accompanied or assisted by an advisor/advocate of their
choosing.
Confidentiality and privacy of sensitive information will be maintained,as applicable,during all
complaint procedures to the degree permissible by law.
The Complaint Procedures shall be made available to the public on Collier Area Transit Website at
yo.y o;n and/or printed upon request.
COlflpiahit Procedures
Complaints made be made via phone,mail,email,Internet or in person. A form is available to the public
online www.goCATbus.com. All complaints must be documented and will be taken seriously and
investigated thoroughly.
Complaints received verbally shall be transferred to the Public Transit&Neighborhood Enhancement
(PTNE)main number at 252-5840 for processing. The complaint shall be captured on the Customer
Complaint and Commendation Form attached to this procedure as Appendix I. As much information
should be obtained as available and all applicable fields should be completed. The form should describe
the incident or complaint in a detailed manner limiting information to just factual statements avoiding
opinions if possible. The completed form will be assigned a unique identification number for tracking
purposes and the complaint will be assigned to the appropriate staff for investigation.
Operational Complaints will be sent via e-mail to the General Manager and the supervisor of the
respective service for handling. General service complaints such as,bus stop location and accessibility,
facility accessibility,or level of service will be sent to the Transit Manager for a response.
Complaints will be investigated according to the standardized procedure established below.The
responsible Manager will establish findings of fact and provide a formal response.
Staff receiving the complaint will ensure:
1. Complaint is dated and time stamped based on the time the call is received.
2. Allow the reporter to maintain anonymity or if willing,record the reporting individuals name
and contact information.
3. The reporting is asked if they would like to receive a follow up after investigation.
4. A complete description of the issue is documented with no leading questions.
TRANSPORTATION DISADVANTAGED SERVICE PLAN le,
5. Document the Date and time of Occurrence.
6. Identify service being provided and any vehicle information known.
7. Record the names and contact information of others involved.
Complaint Investigation
The Manager will be responsible for completing a thorough investigation to determine the finding of
fact. Such investigation shall include pulling available video from vehicles or facilities;interviewing all
parties involved;and reviewing all applicable policies and procedures to determine whether:
1, An employee violated Policies;
2. An employee's actions were a safety or security violation;
3. The actions of an employee caused the event or issue and could have been prevented;or
4. Any Customer Service Procedures were violated.
Based on the complaint the responsible Manager shall use the tools made available to the them to
factually document the findings.The General Manager will present the results of the investigation in a
formal response to the PINE Transit Manager/PINE Director.Once the formal response has been
reviewed the responsible Manager shall contact the reporter based on the preferred method of
communication documented on the complaint form.
Complaint Documentation - Appendix; A
County staff will record all complaint information in a Complaint Log,The Complaint Log will contain the
primary information of each complaint.The primary use of the iog is to quantify the number and type of
each complaint for the year.The Complaint Log will record the following information:
1. Date/Time
2. Category of Complaint
3. Resolution
Complaint Retention Policy
The PINE staff will maintain a log of all complaints filed and track to make sure that they are responded
to timely. The Complaints and all supporting videos/evidence shall be retained electronically on a
shared drive(M:\Investigative Reports). Completed complaint forms and Complaint Logs shall be kept
in electronic form for at least five years.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Iet,SD
Complaint Training:
All Customer Service,Dispatchers,and staff receiving phone call will be trained to document complaints.
At minimum,the following training will be provided.
) Actively listen and makes notes-Concentrate solely on what the customer is telling you,making
notes of the key facts and their concerns so you have a record of the conversation to refer to in
the future.
Don't interrupt the customer,stay calm and in control,recognizing you are representing the
County and your organization. This should not be taken personally. In a supportive but
concerned tone of voice,you may demonstrate active listening and empathy to the customer
through the use of a few small statements such as"I understand",or"I'm sorry to hear that". It
is recommended that you paraphrase what you have been told using phrases like,"What I heard
you say is..." All of these help the customer feel heard while ensuring you are capturing the
information accurately.
Acknowledge the customer's concerns and thank them during an appropriate time(during a
natural pause),in recognition of the distress this may have caused the customer.Thank them for
bringing this matter to your attention,further acknowledging your concern and the desire to be
part of the solution.
Apologize for the impact or the inconvenience caused;empathize with the complainant
concerning the failure to deliver the level of service expected.By saying'sorry'you are again
demonstrating to the customer that you are genuinely sorry that this has happened to them and
demonstrating that you wish to put things right.
Ask questions and summarize your understanding. The questions should be structured with the
intent to collect all the facts needed to understand what has happened and to identify how best
to resolve the situation. Be sensitive to the fact that the caller may be very upset so don't press
the caller. Ask a combination of open(what,how,who,why,where and when)as well as closed
questions(for example,"did you?","is he?")to confirm the key facts and glean the information
you need.Summarize your understanding back to the customer to ensure you are clear of the
facts and to give the opportunity to the customer to share any further facts they may have
omitted.
Agree and explain the actions you will take because of their complaint. Be sure to only commit
to the steps/actions that you have the authority to take. Explain what you will personally
undertake to resolve the complaint,including when you will get back to them.Remember to be
realistic about timescales,do not over promise. It is always better to under promise and over
deliver rather than the other way around. Take ownership of the complaint,but should you
need to involve a colleague,explain to the customer who will be in contact with them,and
provide the individual's name and job role.
Prior to ending the call ask for feedback on the next steps-Check that the customer is happy
with the suggested actions you have committed to.Where appropriate,ask the customer if
there is anything further that they think you could do at this stage to help them.
Review actions in line with Compliant procedures,which could involve:
• recording the complaint
• ensuring that all actions have been taken and no details missed
Assess preventative measures:
• Review procedures with your team leader or manager to ensure future mistakes are not
made and we learn from each complaint to enhance our customer service experience.
TRANSPORTATION DISADVANTAGED SERVICE PLAN Iets.0
Complaint Commendation Suggestion
Form Received
Date E 2 Time: Received By: . Report ID:
l'e
' J.t
_t Zip Codc:
fccmoietr'qfo.-someone else
. • . •
Details
Rraite. s Date of Occurrence/Time: H.
t.ocatica:' ' •
\ctil.Str
ADA Accessibiliw Safety Fare Cleanliness Discourteous , Secu rem ent , No Show/Missed Trip
Late Early Ride Time Routing Compliment Suggestion , Staf Error/Tv1 -1Inf ormation
Vehide Other
Description.
Response
investigation Resuits:
' t•-t
Investigated By: -
Valid/Not Valid: Action taken: ;
Date of Response: -
Response by:
Response Type: -;
TRANSPORTATION DISADVANTAGED SERVICE PLAN i
Appendix G: Public Comments, Responses,and Changes to the Draft TDSP
COMMENTS RECEIVED FROM ADVISORY COMMITTEES
Name Comment Received Response
Tony Pernas, LCB Update Commission district map. Map updated.
Lorraine Lantz, TAC Suggested that data contained in Table updated; Grammar,
table of inter-county commute context and page display errors
patterns be presented in a different corrected.
format. Suggested revision of
certain grammar, context, and page
display errors.
Michelle Arnold, Pointed out several typos, minor Typos corrected; revisions made.
CAC revisions to add clarity to the text, Staff responded to questions.
and asked questions.
COMMENTS RECEIVED FROM THE PUBLIC
Name Comment Received Response
Pamela Osborne & Concerns regarding sometimes The concerns are encompassed
Jodi Rubenstein, having long waiting times for their in the CTC's goals and objectives
Baker Senior Center clients for paratransit bus; set forth in the TDSP. The CTC's
Naples Difficulty some seniors have with representative explained
making telephone reservations challenges arising from
and using the phone-based increased demand, delay in
applications to make reservations; getting new/additional
Difficulty getting necessary paratransit buses, the distance
paperwork from doctors for the TD within the County to travel, and
services application. increasing traffic and congestion.
CTC representative offered to
provide training on how to use
the app and the TD system and
indicated that paratransit staff
actively reach out to assist with
completing applications.
TRANSPORTATION DISADVANTAGED SERVICE PLAN 1tC)
Contract# TD2303
Effective: 7/01/2023 to 6/30/2028
STATE OF FLORIDA
COMMISSION FOR THE TRANSPORTATION DISADVANTAGED
MEMORANDUM OF AGREEMENT
This Memorandum of Agreement is between the COMMISSION FOR THE TRANSPORTATION
DISADVANTAGED, hereby referred to as the "Commission," and Collier County Board_pf_County
Commissioners ,,Collier Area Transit! 3299 Tamiami Trail East Naples Florida 34112 the COMMUNITY
TRANSPORTATION COORDINATOR, designated pursuant to Chapter 427, F_S., to serve the
transportation disadvantaged for the community that includes the entire area of Collier county(ies),
and hereafter referred to as the "Coordinator."
This Agreement is made in consideration of the mutual benefits to both parties; said consideration
acknowledged hereto by the parties as good and valuable consideration.
The Parties Agree:
l The Coordinator Shall:
A. Become and remain totally apprised of all of the Transportation Disadvantaged resources
available or planned in their designated service area. This knowledge will be used to plan,
coordinate, and implement the most cost effective transportation disadvantaged transit
system possible under the economic and other conditions that exist in the designated service
area.
B. Plan and work with Community Transportation Coordinators in adjacent and other areas of
the state to coordinate the provision of community trips that might be handled at a lower
overall cost to the community by another Coordinator. This includes honoring any
Commission-approved statewide certification program that allows for intercounty
transportation opportunities.
C. Arrange for all services in accordance with Chapter 427, Florida Statutes, and Rule 41-2,
FAC, and as further required by the Commission and the local Coordinating Board approved
Transportation Disadvantaged Service Plan,
D. Return any acquired profits or surplus funds originating through the course of business as
the Coordinator that are beyond the amounts(s) specifically identified and approved in the
accompanying Transportation Disadvantaged Service Plan. Such profits or funds shall be
returned to the Coordinator's transportation system or to any subsequent Coordinator, as a
total transportation system subsidy, to be applied to the immediate following operational
year. The Coordinator will include similar language in all coordination contracts to assure
that transportation disadvantaged related revenues are put back into transportation
disadvantaged services.
Rev. 04/02/2012
V�
E. Accomplish this Project by:
1. Developing a Transportation Disadvantaged Service Plan for approval by the local
Coordinating Board and the Commission. Coordinators who are newly designated to
a particular service area shall submit a local Coordinating Board approved
Transportation Disadvantaged Service Plan, within 120 calendar days following the
execution of the Coordinator's initial memorandum of agreement with the
Commission, for approval by the Commission. All subsequent Transportation
Disadvantaged Service Plans shall be submitted and approved with the
corresponding memorandum of agreement. The approved Transportation
Disadvantaged Service Plan will be implemented and monitored to provide for
community-wide transportation services for purchase by non-sponsored
transportation disadvantaged persons, contracting social service agencies, and other
entities that use local, state, or federal government funds for the purchase of
transportation for the transportation disadvantaged.
2, Maximizing the use of available public school transportation resources and public
fixed route or fixed schedule transit services and assuring that private or public transit,
paratransit operators, and school boards have been afforded a fair opportunity to
participate to the maximum extent feasible in the planning process and in the
development of the provisions of the Transportation Disadvantaged Service Plan for
the transportation disadvantaged.
3. Providing or arranging 24-hour, 7-day per week transportation disadvantaged service
as required in the designated service area by any Federal, State or Local Government
agency sponsoring such services. The provision of said services shall be furnished
in accordance with the prior notification requirements identified in the local
Coordinating Board and Commission approved Transportation Disadvantaged
Service Plan.
4, Complying with all local, state, and federal laws and regulations that apply to the
provision of transportation disadvantaged services.
5. Submitting to the Commission an Annual Operating Report detailing demographic,
operational, and financial data regarding coordination activities in the designated
service area. The report shall be prepared on forms provided by the Commission
and according to the instructions of said forms.
F. Comply with Audit and Record Keeping Requirements by:
1. Utilizing the Commission recognized Chart of Accounts defined in the Transportation
Accounting Consortium Mode!Uniform Accounting System for Rural and Specialized
Transportation Providers (uniform accounting system) for all transportation
disadvantaged accounting and reporting purposes. Community Transportation
Coordinators with existing and equivalent accounting systems are not required to
adopt the Chart of Accounts in lieu of their existing Chart of Accounts but shall
prepare all reports, invoices, and fiscal documents relating to the transportation
disadvantaged functions and activities using the chart of accounts and accounting
definitions as outlined in the above referenced manual.
Rev. 04/02/2012
•JCC
2. Assuming the responsibility of invoicing for any transportation services arranged,
unless otherwise stipulated by a purchase of service contract or coordination
contract.
3, Maintaining and filing with the Commission, local Coordinating Board, and all
purchasing agencies/entities such progress, fiscal, inventory, and other reports as
those entities may require during the period of this Agreement.
4. Providing copies of finance and compliance audits to the Commission and local
Coordinating Board as requested by the Commission or local Coordinating Board.
G. Retain all financial records, supporting documents, statistical records, and any other
documents pertinent to this Agreement for a period of five (5) years after termination of this
Agreement. If an audit has been initiated and audit findings have not been resolved at the
end of five (5) years, the records shall be retained until resolution of the audit findings. The
Coordinator shall assure that these records shall be subject to inspection, review, or audit
at all reasonable times by persons duly authorized by the Commission or this Agreement.
They shall have full access to and the right to examine any of the said records and
documents during the retention period.
H. Comply with Safety Requirements by:
1. Complying with Section 341.061, F,S., and Rule 14-90, FAC, concerning System
Safety; or complying with Chapter 234.051, F.S., regarding school bus safety
requirements for those services provided through a school board; and
2. Assuring compliance with local, state, and federal laws, and Commission policies
relating to drug testing. Conduct drug and alcohol testing for safety sensitive job
positions within the coordinated system regarding pre-employment, randomization,
post-accident, and reasonable suspicion as required by the Federal Highway
Administration and the Federal Transit Administration.
Comply with Commission insurance requirements by maintaining at least minimum liability
insurance coverage in the amount of $200,000 for any one person and $300,000 per
occurrence at all times during the existence of this Agreement for all transportation services
purchased or provided for the transportation disadvantaged through the Community
Transportation Coordinator. Upon the execution of this Agreement, the Coordinator shall
add the Commission as an additional named insured to all insurance policies covering
vehicles transporting the transportation disadvantaged. In the event of any cancellation or
changes in the limits of liability in the insurance policy, the insurance agent or broker shall
notify the Commission. The Coordinator shall insure that contracting transportation
operators and coordination contractors also maintain the same minimum liability insurance,
or an equal governmental insurance program. Insurance coverage in excess of $1 million
per occurrence must be approved by the Commission and the local Coordinating Board
before inclusion in the Transportation Disadvantaged Service Plan or in the justification of
rates and fare structures. Such coverage may be provided by a self-insurance program
established and operating under the laws of the State of Florida and written verification of
insurance protection in accordance with Section 768.28, Florida Statutes, shall be provided
to the Commission upon request.
Rev. 04/02/2012
3
J. Safeguard information by not using or disclosing any information concerning a user of
services under this Agreement for any purpose not in conformity with the local, state and
federal regulations (45 CFR, Part 205.50), except upon order of a court, written consent of
the recipient, or his/her responsible parent or guardian when authorized by law.
Protect Civil Rights by;
1, Complying with state and federal laws including but not limited to laws regarding
discrimination on the basis of sex, race, religion, age, disability, sexual orientation, or
national origin. The Coordinator gives this assurance in consideration of and for the
purpose of obtaining federal grants, loans, contracts (except contracts of insurance
or guaranty), property, discounts, or other federal financial assistance to programs or
activities receiving or benefiting from federal financial assistance and agreeing to
complete a Civil Rights Compliance Questionnaire if so requested by the
Commission.
2, Agreeing that compliance with this assurance constitutes a condition of continued
receipt of or benefit from federal financial assistance, and that it is binding upon the
Coordinator, its successors, subcontractors, transferee, and assignees for the period
during which such assistance is provided. Assure that all operators, subcontractors,
subgrantee, or others with whom the Coordinator arranges to provide services or
benefits to participants or employees in connection with any of its programs and
activities are not discriminating against those participants or employees in violation
of the above statutes, regulations, guidelines, and standards. In the event of failure
to comply, the Coordinator agrees that the Commission may, at its discretion, seek a
court order requiring compliance with the terms of this assurance or seek other
appropriate judicial or administrative relief, to include assistance being terminated
and further assistance being denied.
L. To the extent allowed by Section 768.28, Florida Statutes, and only to the monetary and
other limitations contained therein, indemnify and hold harmless the Commission and all of
the Commission's members, officers, agents, and employees; purchasing agency/entity
officers, agents, and employees; and the local, state, and federal governments from any
claim, loss, damage, cost, charge or expense arising out of any act, action, neglect or
omission by the Coordinator during the performance of this Agreement, whether direct or
indirect, and whether to any person or property to which the Commission or said parties may
be subject, except that neither the Coordinator nor any of its sub-contractors will be liable
under this section for damages arising out of injury or damage to persons or property directly
caused or resulting from the sole negligence of the Commission or any of its members,
officers, agents or employees; purchasing agency/entity, officers, agents, and employees;
and local, state, or federal governments. Nothing herein is intended to serve as a waiver of
sovereign immunity by any agency/entity or Coordinator to which sovereign immunity may
be applicable. Nothing herein shall be construed as consent by a state agency/entity or
political subdivision of the State of Florida or the federal government to be sued by third
parties in any matter arising out of any Agreement or contract. Notwithstanding the
foregoing, pursuant to Section 768.28, Florida Statutes, no agency or subdivision of the state
shall be required to indemnify, insure, or assume any liability for the Commission's
negligence.
Rev. 04/02/2012
4
ci
M. Comply with standards and performance requirements of the Commission, the local
Coordinating Board approved Transportation Disadvantaged Service Plan, and any
purchase of service contracting agencies/entities. Failure to meet the requirements or
obligations set forth in this MOA, and performance requirements established and monitored
by the local Coordinating Board in the approved Transportation Disadvantaged Service
Plan, shall be due cause for non-payment of reimbursement invoices until such deficiencies
have been addressed or corrected to the satisfaction of the Commission.
N. Comply with subcontracting requirements by executing or negotiating contracts for
transportation services with Transportation Operators and Coordination Contractors, and
assuring that the conditions of such contracts are maintained. The requirements of Part 1,
Paragraph E.5, through M are to be included in all contracts, subcontracts, coordination
contracts, and assignments made by the Coordinator for services under this Agreement.
Said contracts, subcontracts, coordination contracts, and assignments will be reviewed and
approved annually by the Coordinator and local Coordinating Board for conformance with
the requirements of this Agreement.
0. Comply with the following requirements concerning drivers and vehicles:
1. Drivers for paratransit services, including coordination contractors, shall be required
to announce and identify themselves by name and company in a manner that is
conducive to communications with the specific passenger, upon pickup of each rider,
group of riders, or representative, guardian, or associate of the rider, except in
situations where the driver regularly transports the rider on a recurring basis. Each
driver must have photo identification that is in view of the passenger. Name patches,
inscriptions or badges that affix to driver clothing are acceptable. For transit services,
the driver photo identification shall be in a conspicuous location in the vehicle.
2, The paratransit driver shall provide the passenger with boarding assistance, if
necessary or requested, to the seating portion of the vehicle. The boarding
assistance shall include opening the vehicle door, fastening the seat belt or utilization
of wheelchair securernent devices, storage of mobility assistive devices, and closing
the vehicle door. In certain paratransit service categories, the driver may also be
required to open and close doors to buildings, except in situations in which assistance
in opening/closing building doors would not be safe for passengers remaining on the
vehicle. Assisted access must be in a dignified manner. Drivers may not assist
wheelchair up or down more than one step, unless it can be performed safely as
determined by the passenger, guardian, and driver.
3. All vehicles shall be equipped with two-way communications in good working order
and be audible to the driver at all times to the base.
4. All vehicles providing service within the coordinated system, shall have working air
conditioners and heaters in each vehicle. Vehicles that do not have a working air
conditioner or heater will be scheduled for repair or replacement as soon as possible.
Rev. 04/02/2012
S
0
P. Comply with other requirements as follows:
1. Transport an escort of a passenger and dependent children as locally negotiated and
identified in the local Transportation Disadvantaged Service Plan.
2. Determine locally in the Transportation Disadvantaged Service Plan, the use,
responsibility, and cost of child restraint devices.
3. Transport with the passenger at no additional charge, passenger property that can
be carried by the passenger and/or driver in one trip and can be safely stowed on the
vehicle. Additional requirements may be negotiated for carrying and loading rider
property beyond this amount. Passenger property does not include wheelchairs,
child seats, stretchers, secured oxygen, personal assistive devices, or intravenous
devices.
4. Provide shelter, security, and safety of passengers at vehicle transfer points.
5. Post a local or other toll-free number for complaints or grievances inside each vehicle,
The local complaint process shall be outlined as a section in the local Transportation
Disadvantaged Service Plan including advising the dissatisfied person about the
Commission's Ombudsman Program as a step within the process as approved by the
local Coordinating Board.
6. Provide out-of-service-area trips, when determined locally and approved by the local
Coordinating Board, except in instances where local ordinances prohibit such trips.
7. Keep interior of all vehicles free from dirt, grime, oil, trash, torn upholstery, damaged
or broken seats, protruding metal or other objects or materials which coud soil items
placed in the vehicle or provide discomfort for the passenger.
8. Determine locally by the local Coordinating Board and provide in the local
Transportation Disadvantaged Service Plan the billing requirements of the
Community Transportation Coordinator. All bills shall be paid to subcontractors within
7 calendar days after receipt of said payment by the Coordinator, in accordance with
Section 287.0585, Florida Statutes.
9. Maintain or have access to a passenger/trip database on each rider being transported
within the system.
10. Provide each rider and escort, child, or personal care attendant adequate seating for
paratransit services. No more passengers than the registered passenger seating
capacity shall be scheduled or transported in a vehicle at any time, For transit
services provided by transit vehicles, adequate seating or standing space will be
provided to each rider and escort, child, or personal care attendant, and no more
passengers than the registered passenger seating or standing capacity shall be
scheduled or transported in a vehicle at any time.
11 First Aid shall be determined locally and provided in the local Transportation
Disadvantaged Service Plan.
Rev. 04/02/2012
e !
12. Cardiopulmonary Resuscitation shall be determined locally and provided in the local
Transportation Disadvantaged Service Plan.
!l. The Commission Shall:
A. Recognize the Coordinator as the entity described in Section 427.011(5), Florida Statutes,
and Rule 41-2.002(4), F.A.C.
B, Attempt to insure that all entities with transportation disadvantaged funds will purchase
transportation disadvantaged services through the Coordinator's system.
Ill. The Coordinator and the Commission Further Agree:
A. Nothing in this Agreement shall require the Commission to observe or enforce compliance
with any provision thereof, perform any other act or do any other thing in contravention of
any applicable state law, If any of the provisions of this Agreement is found by a court of
law to violate any applicable state law, the purchasing agency/entity will at once notify the
Commission in writing in order that appropriate changes and modifications may be made by
the Commission and the Coordinator to the end that the Coordinator may proceed as soon
as possible with the provision of transportation services.
B. If any part or provision of this Agreement is held invalid, the remainder of this Agreement
shall be binding on the parties hereto.
C. Termination Conditions:
1. Termination at Will -This Agreement may be terminated by either party upon no less
than thirty (30) days notice, without cause. Said notice shall be delivered by certified
mail, return receipt required, or in person with proof of delivery.
2. Termination for Breach - Unless the Coordinator's breach is waived by the
Commission in writing, the Commission may, by written notice to the Coordinator,
terminate this Agreement upon no less than twenty-four (24) hours notice. Said
notice shall be delivered by certified mail, return receipt requested, or in person with
proof of delivery. Waiver by the Commission of breach of any provision of this
Agreement shall not be deemed to be a waiver of any other breach and shall not be
construed to be a modification of the terms of this Agreement, and shall not act as a
waiver or estoppel to enforcement of any provision of this Agreement. The provisions
herein do not limit the Commission's right to remedies at law or to damages.
D. This agreement will expire unless an extension is granted to the Coordinator in writing by
the Commission, in accordance with Chapter 287, Florida Statutes.
E. Renegotiations or Modifications of this Agreement shall only be valid when they have been
reduced to writing, duly approved by the Commission, and signed by both parties hereto.
Rev. 04/02/2012
-
'
F. Notice and Contact:
The name and address of the contract manager for the Commission for this Agreement is:
Executive Director, 686 Suwannee Street, k8S'49' Tallahassee, FL32369'0450. The
representative/position of the Coordinator responsible for administration of the program
under this Agreement is:
Director, Commissioners (Collier Area Transit�
In the event that either party designates different representatives after execution of this
Agreement, notice of the name and address of the new representative will be rendered in
v«hUng to the other party and said notification attached to originals of this Agreement,
' This document � dby the local CnondinoUngBoard et
its official meeti ld May
WITNESS VVHEREOF, the parties hereto have caused these presents to be executed,
COMMUNITY TRANSPORTATION STATE OF FLORIDA, COMMISSION FOR
COORDINATOR: THE TRANSPORTATION DISADVANTAGED:
Collier Co Board of County uamcL1Darm______-------------
Agency Name Printed Name ofAuthorized Individual
--inied Name-----------'�� -|---'dxal--- Signature:_
Signature: _ _� T0e: Executive Director
Rick loC4str , Chairman
Title:
ATTEST
z�.
Attest
Rev. o^/uoznzz � Chairman's---a's to
o O~ only ~~
v '
'
��
FDOT Certification and Assurances
Collier County Board of County Commissioners certifies and assures to the Florida
Department of Transportation regarding its Application under U.S.C. Section 531012th day of
December,2023:
1. It shall adhere to all Certifications and Assurances made to the federal government in
its Application.
2 It shall comply with Florida Statues:
• Section 341.051-Administration and financing of public transit and intercity bus service
programs and projects
• Section 341.061 (2)-Transit Safety Standards; Inspections and System Safety Reviews
• Section 252.42 - Government equipment, services and facilities: In the event of any
emergency, the division may make available any equipment, services, or facilities
owned or organized by the state or its political subdivisions for use in the affected area
upon request of the duly constituted authority of the area or upon the request of any
recognized and accredited relief agency through such duly constituted authority.
3 It shall comply with Florida Administrative Code(Does not apply to Section 5310 only
recipients):
• Rule Chapter 14-73-Public Transportation
• Rule Chapter 14-90-Equipment and Operational Safety Standards for Bus Transit
Systems
• Rule Chapter 14-90.0041-Medical Examination for Bus System Driver
• Rule Chapter 41-2-Commission for the Transportation Disadvantaged
4 It shall comply with FDOT's:
• Bus Transit System Safety Program Procedure No. 725-030-009
(Does not apply to Section 5310 only recipients)
• Transit Vehicle Inventory Management Procedure No.725-030-025
• Public Transportation Vehicle Leasing Procedure No.725-030-001
• Guidelines for Acquiring Vehicles
• Procurement Guidance for Transit Agencies Manual
5 It has the fiscal and managerial capability and legal authority to file the application.
Local matching funds will be available to purchase vehicles/equipment at the time an
order is placed.
6 It will carry adequate insurance to maintain, repair, or replace project
vehicles/equipment in the event of loss or damage due to an accident or casualty.
7 It will maintain project vehicles/equipment in good working order for the useful life of
the vehicles/equipment.
8 It will return project vehicles/equipment to FDOT if, for any reason, they are no longer
needed or used for the purpose intended.
9 It recognizes FDOT's authority to remove vehicles/equipment from its premises, at no
cost to FDOT, if FDOT determines the vehicles/equipment are not used for the purpose
intended, improperly maintained, uninsured, or operated unsafely.
10 It will not enter into any lease of project vehicles/equipment or contract for
transportation services with any third party without prior approval of FDOT.
11 It will notify FDOT within 24 hours of any accident or casualty involving project
vehicles/equipment and submit related reports as required by FDOT.
12 It will notify FDOT and request assistance if a vehicle should become unserviceable.
13 It will submit an annual financial audit report to FDOT
(FDOTSingleAudit@dot.state.fl.us), if required.
14 It will undergo a triennial review and inspection by FDOT to determine compliance with
the baseline requirements. If found not in compliance,it must send a progress report to
the local FDOT District office on a quarterly basis outlining the agency's progress
towards compliance.
15 Executive Order 20-44: If agency is required by the Internal Revenue Code to file IRS
Form 990 and is named in statute. Agencies (sub-recipients) shall submit an Annual
Report to the Department, including the most recent IRS Form 990, detailing the total
compensation for each member of the agency's executive leadership team. Total
compensation shall include salary, bonuses, cashed-in leave, cash equivalents,
severance pay, retirement benefits, deferred compensation, real-property gifts, and
any other payout.Agency shall inform the Department of any changes in total executive
compensation during the period between the filing of Annual Reports within 60 days of
any change taking effect. Annual Reports shall be in the form approved by the
Department and shall be submitted to the Department at
fdotsingleaudit@dot.state.fl.us within 180 days following the end of each tax year of the
agency receiving Department funding.
December 12,2023 Date
—_ - Signature of Authorized Representative
Rickr.°LQCastroChairman Typed Name and Title of Authorized Representative
J
Attest: .- r - A oved as to Form and Legality:
RY . V'-EL,YCLERK
03
Att st a c• airman' Ality Clerk Derek D. Perry \� �p.0
sign only_ Assistant County Attorney vl 41/
Standard Lobbying Certification
The undersigned Collier County Board of County Commissioners certifies, to the best of his or her
knowledge and belief,that:
1 No Federal appropriated funds have been paid or will be paid,by or on behalf of the undersigned,to any
person for influencing or attempting to influence an officer or employee of an agency, a Member of
Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection
with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal
loan, the entering into of any cooperative agreement, and the extension, continuation, renewal,
amendment, or modification of any Federal contract,grant, loan,or cooperative agreement.
2 If any funds other than Federal appropriated funds have been paid or will be paid to any person for
making lobbying contacts to an officer or employee of any agency, a Member of Congress, an officer or
employee of Congress,or an employee of a Member of Congress in connection with this Federal contract,
grant,loan,or cooperative agreement,the undersigned shall complete and submit Standard Form--LLL,
"Disclosure Form to Report Lobbying," (a copy of the form can be obtained from FDOT's website) in
accordance with its instructions [as amended by "Government wide Guidance for New Restrictions on
Lobbying," 61 Fed. Reg. 1413 (1/19/96). Note: Language in paragraph (2) herein has been modified in
accordance with Section 10 of the Lobbying Disclosure Act of 1995(P.L. 104-65,to be codified at 2 U.S.C.
1601,et seq.)]
3 The undersigned shall require that the language of this certification be included in the award documents
for all sub-awards at all tiers(including subcontracts,sub-grants,and contracts under grants,loans,and
cooperative agreements) and that all sub-recipients shall certify and disclose accordingly.
This certification is a material representation of fact upon which reliance was placed when this transaction was
made or entered into.Submission of this certification is a prerequisite for making or entering into this transaction
imposed by 31, U.S.C. § 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file
the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000
for each such failure.
NOTE: Pursuant to 31 U.S.C.§1352(c)(1)-(2)(A),any person who makes a prohibited expenditure or fails to file or
amend a required certification or disclosure form shall be subject to a civil penalty of not less than $10,000 and
not more than $100,000 for each such expenditure or failure.
The (Contractor), certifies or affirms the truthfulness and accuracy of each statement of its certification and
disclosure, if any. In addition,the Contractor understands and agrees that the provisions of 31 U.S.C.A 3801,et
seq.,apply to this certification and disclosure, if any.
Dec ml2er�2,2023 Date
Signature of Contractor's Authorized Official
Rick LoCastro-Chairman Typed Name and Title of Authorized Representative
Attest: roved as to Form and Legality:
C�YS �` �LCLERK
DP rb
Attes .s ter Tla' man's Dv-ty Clerk rek D. Perry ) CQ+O
sig:n'atUra °>. Assistant County Attorney \ ,����ti
Leasing Certification
Memorandum for FTA 5310
December 12, 2023
Date:
Rick LoCastro - Chairman
From: Attest
CRYST 'S f :L';CLERK
Signature
:7 e as ,' $putt' Clerk
Rick I °Castro - Chairman
Typed Name and Title ofAuthorized Representative
collier County Board of county Commissioners
Typed Agency Name
To: Florida Department of Transportation, District Office Modal Development
Office/Public Transit
Subject: FFY24/SFY25 GRANT APPLICATION TO THE FEDERAL TRANSIT
ADMINISTRATION, OPERATING OR CAPITAL ASSISTANCE FOR ENHANCED MOBILITY OF
SENIORS AND INDIVIDUALS WITH DISABILITIES PROGRAM, 49 UNITED STATES CODE
SECTION 5310
Leasing:
Will the (Name of applicant agency), as applicant to the Federal Transit Administration
Section 5310 Program, lease the proposed vehicle(s) or equipment out to a third-party?
% No
Yes
If yes, specify to whom:
NOTE: It is the responsibility of the applicant agency to ensure District approval of
all lease agreements. A proved as to Form and Legality: �-
jpiti jilv_
erek D. Pent' �, C)"
Assistant County Attorney '�
Certification of Equivalent Service
CERTIFICATION OF EQUIVALENT SERVICE
Collier County Board of County Commissioners certifies that its demand
responsive service offered to individuals with disabilities, including individuals who use
wheelchairs,is equivalent to the level and quality of service offered to individuals without
disabilities. Such service, when viewed in its entirety, is provided in the most integrated
setting feasible and is equivalent with respect to:
1 Response time;
2 Fares;
3 Geographic service area;
4 Hours and days of service;
5 Restrictions on trip purpose;
6 Availability of information and reservation capability;and
7 Constraints on capacity or service availability.
In accordance with 49 CFR Part 37, public entities operating demand responsive systems
for the general public which receive financial assistance under 49 U.S.C. 5310 and 5311
of the Federal Transit Administration (FTA) funds must file this certification with the
appropriate state program office before procuring any inaccessible vehicle. Such public
entities not receiving FTA funds shall also file the certification with the appropriate state
office program. Such public entities receiving FTA funds under any other section of the
FTA Programs must file the certification with the appropriate FTA regional office. This
certification is valid for no longer than one year from its date of filing. Non-public
transportation systems that serve their own clients, such as social service agencies, are
required to complete this form.
Executed this 12th day of December,2023
Rick LoCastro - Chairman
Typed Name and Title ofAuthorized Representative
Signature ofAuthorized Representative
Attest: A r ved as to Form and Legality:
C'YS kl.k. !,a'�_3EL, CLERK
ff P0 p (5
,,,
_tack t asv. d airman 5 el uty Clerk ere D. Perry Jr
signs ur 'only \`L 0
Assistant County Attorney 'NN CN.
OMB Number:4040-0004
Expiration Date: 12/31/2022
Application for Federal Assistance SF-424
*1.Type of Submission: *2.Type of Application: *If Revision,select appropriate letter(s):
❑ Preapplication I New
®Application ❑Continuation *Other(Specify):
EI Changed/Corrected Application Revision
*3.Date Received: 4.Applicant Identifier:
5a.Federal Entity Identifier: 5b.Federal Award Identifier:
State Use Only:
6.Date Received by State: 7.State Application Identifier: 1001
8.APPLICANT INFORMATION:
*a.Legal Name: Collier County Board of Commissioners
*b.Employer/Taxpayer Identification Number(EIN/TIN): *c.UEI:
56-6000558 JWKJKYRPLLU6
d.Address:
*Streetl: 3299 Tamiami Trail East, Suite 700
Streetl:
*City: Naples
County/Parish: I J
*State: FL: Florida
Province:
*Country: USA: UNITED STATES
*Zip/Postal Code: 34112-5746
e.Organizational Unit:
Department Name: Division Name:
Transportation Management Svcs PTNE
f.Name and contact information of person to be contacted on matters involving this application:
Prefix: Mr *First Name: Omar
Middle Name:
*Last Name: De Leon
Suffix:
Title: Transit Manager
Organizational Affiliation:
Collier County
*Telephone Number: 239-252-4996 Fax Number:
*Email: omar.deleon@colliercountyfl.gov
co
Application for Federal Assistance SF-424
*9.Type of Applicant 1:Select Applicant Type:
B: County Government
Type of Applicant 2:Select Applicant Type:
Type of Applicant 3:Select Applicant Type:
*Other(specify):
*10.Name of Federal Agency:
Federal Transit Administration
11.Catalog of Federal Domestic Assistance Number:
20.513
CFDA Title:
Enhanced Mobility of Seniors & Individuals with Disabilities
*12.Funding Opportunity Number:
*Title:
13.Competition Identification Number:
Title.
14.Areas Affected by Project(Cities,Counties,States,etc.):
5310_Areas_Affected.pdf P Delete Attachment View Attachment
*15.Descriptive Title of Applicant's Project:
Section 5310 Capital Application to purchase four replacement vehicles with four radios and other
electronic equipment for the use of those vehicles. This is the Bonita Springs-Estero UZA.
Attach supporting documents as specified in agency instructions.
Add Attachments _J
c ,,o
1
Application for Federal Assistance SF-424
n
1e.Congressional Districts Of:
•a Applicant [la —1 °b Program/Protect 119 ]
1 --
Attach an additional list at Program/Project Congressional Districts if needed
+ , ..� .._ _
_ - _ - Add I , iteleteAttachment View Attachment i
17.Proposed Project:
'a.StsrtDate: 40/01/2024) •b EndDste: 09/30/2025j
18.Estimated Funding($): �~
•a.Feder 4. 512 3 4 7.00]
°b Applicant 1.. 64,C40.,101
'c.State L 64 0 .00]
°d Local
'e Other •
°f Program Income
°g TOTAL 64 C :4. J
r
•19.Is Application Subject to Review By State Under Executive Order 12372 Process?
® a This application was made available to the State under the Executive Order 12372 Process for review on f� 3.
® b.Program is subject to E.O.12372 but has not been selected by the State for review.
►2 c.Program is not covered by E.O.12372.
•20.Is the Applicant Delinquent On Any Federal Debt? (if"Yea,"provide explanation In attachment)
❑Yes ►2 No
If"Yes",provide explanation and attach
Add Attachment Delete Attachment l i View Attachment I
21.•By signing this app8cation.I certily(1)to the statements contained in the list of certifications"and(2)that the statements
herein ere true,complete and accurate to the beet of my knowledge. I also provide the required assurances**and agree to
comply with arty resulting terms B I accept an award.I am aware that any false,fictitious,or fraudulent statements or dolma may
subject me to criminal,civil,or administrative penalties.(U.S.Code,Title 18,Section 1001)
►2. •°I AGREE
°'The list of certifications and assurances,or an Internet site where you may obtain this list, is contained in the announcement or agency
specific instructions
Authorized Representative:
Prefix: [ar, •P,rnl Name ttr
t
6tiddie Name: i f
�Lt•Last Name: J—
oCastro
Suffix:
•Tills airman, Board of County CommissionersI
'Telephone Number: 3 9-2 5 2-2 7 91 Fax Number.I /
•Email [rice_locascraF40::i.eirsaunt fl.rev
•Signature of Authorized Representative: •Date Signed: 1
\1pfit wed as Form and Legality: .
• •
I
ATTEST --_>_°- l O
G CE.YST / �.I'1;4" ., . f
'. Dore D. Perry Q►
�� Assistant County Attorney •"1,\r1�
~ j-tthirmanli
:' "T ure_oplyr
PLACEHOLDER
Federal Certifications and Assurances
Please upload Federal Certifications and Assurances signature page and the page
listing the certification categories into TransCIP using the appropriate link within
application. If current year Certifications and Assurances are not available at the time of
application submittal, please submit previous year's version. District Offices will inform
all applicants when current year Certifications and Assurances are available.
co
DocuSign Envelope ID:E529F118-4D56-4167-975C-E298CD448448
FDCT1
Florida Department of.Transportation
RON DESANTIS 801 N. Broadway Avenue JARED W.PERDUE,Y.E.
GOVERNOR Bartow, FL 33830 SECRETARY
May 25, 2023
Mr. Brian Wells
Collier Area Transit
8300 Radio Road
Naples, FL 34104
Re: Title VI Plan Concurrence
Dear Mr. Wells:
The Florida Department of Transportation, District One concurs with the Title VI Plan for Collier Area
Transit as required for all Federal Transit Administration recipients as per the FTA Circular C4702.1B.
This concurrence means that Collier Area Transit meets the requirements as set out in the Circular and
may receive grant funds. Please continue to follow the requirements set forth in the stated Circular.
Should you have any questions, please contact Missiel Da Silva via e-mail at
Missiel.dasilva@dot.state.fl.us or by phone at 863-519-2562.
Sincerely,
rDocuSigned by:
I fki�.6-60, La, Ste,
Transit Projects Coordinator
Cc: Michelle S. Peronto, District Transit Programs Administrator, FDOT
Omar DeLeon, Collier Area Transit
Caroline Soto, Collier Area Transit
Brandy Otero, Collier Area Transit
Nicole Diaz, Collier Area Transit
Improve Safety, Enhance Mobility. Inspire Innovation
www.fdot.gov
coo
Colllier County Board of County Comissioners
Amy Patterson
County Manager
ride CAT
COLLIER AREA TRANSIT
Collier County Transportation Management Services
Trinity Scott
Administrator CEO
Public Transit&Neighborhood Enhancement PINE Division
Brian Wells
Director
Alex Showalter-Planner II
PTNE-Collier Area Transit Liz Soriano-Project Manager II
Omar D¢Leon -_._ Elena Ortiz Rosado-Marketing Manager
Transit Manager corene Sanger-Management Analyst
Kayla Castro-Operations Specialist II
MV Transportation Inc.
Mark Moujabber
General Manager
Fined Route Manager Paratransit Manager Safety Manager Customer Service Manager Senior ITS Coordinator
Nolan Begley Marirka Maldonado Vacant Nellie Lopez Genese Vertus
A A A l 4
C v a p
Road Supervisors Reconcilers Planner Paratransit Dispatch ITS Coordinator
1 3 5 2 1
za
b _ b
Fixed Route Dispatch Paratransit Operators Behind the Wheel Trainers Customer Service
3 40 5-10 5
•
k ,
Fixed Route Operators Reservationist
43 3
Utilities Schedulers Mobility Manager
8 2 1
c�,0
[County Manager Letterhead]
[Date]
Todd Engala
Transit Project Coordinator
FDOT, District One, Modal Development Office/Public Transit
801 North Broadway Avenue
Bartow, FL 33830
Re:5310 Match Commitment
Dear Mr. Engala,
Collier County attests to having local funds available in the Collier Area Transit Transportation
Disadvantaged Operating budget to meet the ten percent local match requirement for the FTA 5310
Grant Application and commits to using$64,040 towards this grant project if awarded.
Sincerely,
Amy Patterson,
County Manager
Goa
DocuSign Envelope ID:274E331F-22F7-42AE-8CB4-2A3D936C57EA
F D •
.Florida Department of Transportation
RON DESANTES 801 N. Broadway Avenue .TARED W.PERDUE,P.E.
GOVERNOR Bartow, FL 33830 SECRETARY
April 28, 2023
Mr. Daren Hutton, Interim Division Director
Collier Area Transit
8300 Radio Road
Naples, FL 34104
RE: Collier Area Transit 2023 Triennial Review Final Compliance Notification
Dear Mr. Hutton:
This letter is a confirmation of compliance for Collier Area Transit regarding the 2023 Triennial Review by the
Florida Department of Transportation (FDOT) in partnership with Atkins North America and The University of
South Florida/Center for Urban Transportation Research (CUTR).
The purpose of the Triennial Review is to determine subrecipient compliance with the State and Federal
requirements as described in the State Management Plan and in accordance with the Federal Transit
Administration (FTA) Section 5307, 5310 and 5311 Programs. FOOT District Offices are required to conduct a
Triennial Review of subrecipients. The review must be performed every three (3) years in a manner compliant
with the standardized Triennial Review Process Guide provided by the FDOT Central Office.
An on-site review was performed at 8300 Radio Road, Naples, FL 34104 on Tuesday, January 24, 2023.
Following the site visit, a Draft Report was issued by the District outlining the areas reviewed, compliance
deficiencies and recommendation of actions the subrecipient should undertake to remedy the deficiency.
Collier Area Transit has addressed and satisfied all deficiencies outlined in the Draft Report to comply with the
FTA Section 5307, 5310 and 5311 Programs. The attached Final Report and Final CAP confirms Collier Area
Transit was found to be compliant with the Department's 2023 Triennial Review.
FDOT, District One Transit Office, congratulates you on your compliance with the Triennial Review standards.
We appreciate your attention to the importance of creating and maintaining safe and equitable passenger
transportation programs in the communities we service.
Sincerely,
l �.gADocuS-ign-end by: aka,
'
`—A852 83 35 D D C 6411...
IVIIJJiei Lid JIIVCI
Transit Projects Coordinator
Cc: Michelle S. Peronto, FDOT Transit Programs Administrator
Paul A. Simmons, FDOT Modal Development Administrator
Omar DeLeon, Collier Area Transit
Brandy Otero, Collier Area Transit
Improve Safety, Enhance Mobility', Inspire Innovation
www.fdot.gov
co