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Agenda 12/12/2023 Item #16F 7 (Award request for proposal Security Services to Universal Protection Services, LLC)16.F.7 12/ 12/2023 EXECUTIVE SUMMARY Recommendation to award Request for Proposal ("RFP") No. 23-8139, "Security Services," to Universal Protection Service, LLC d/b/a Allied Universal Security Services, LLC, and authorize the Chairman to sign the attached Agreement. OBJECTIVE: To retain quality security services to protect Collier County property, the public, and County personnel. CONSIDERATIONS: The Collier County Facilities Management Division is responsible for providing security to the County Courthouse and other County -maintained facilities to ensure the safety of the public and building personnel, including State and federal officials. To effectively accomplish this responsibility, the County has effectively competitively solicited contract security officers. Security services utilized in Collier County include courthouse screening, security checkpoints for administrative buildings, special details for county events, securing water and wastewater plants for the Public Utilities Department, and other security details, as needed. Security services are also used to handle patrols of the main campus, parks, Growth Management, County libraries, the Emergency Operations Center and other County facilities. On May 26, 2023, the Procurement Services Division issued RFP No. 23-8139, Security Services. The County received the following four proposals by the June 27, 2023, submission deadline. Respondents: Company Name City County State Final Responsive/Responsibl Ranking e Universal Protection Conshock Montgomer PA 1 Yes/Yes Service, LLC d/b/a Allied en y Universal Security Services, LLC Security Alliance, LLC Doral Miami- FL 2 Yes/Yes Dade XPressGuards, LLC West Park Broward FL 3 Yes/Yes Interlock Security Group, Naples Collier FL 4 Yes/Yes Inc. A selection committee met on August 25, 2023, and after reviewing the proposals and deliberating, the committee scored the proposals and ranked the firms in the order shown above. The RFP final ranking was based on the following grading criteria: Business Plan offered, Cost of Services to the County, Experience and Capacity of the Firm, Specialized Expertise of Team Members, and References. The selection committee ranked Universal Protection Service, LLC d/b/a Allied Universal Security Services, LLC ("Allied Universal") as the most qualified proposing firm. The selection committee is recommending that the Board award the RFP and the attached agreement to the top - ranked firm, Allied Universal. The recommended award to Allied Universal is for a two-year term, with the option for the parties to renew the agreement for two additional two-year renewal terms. Allied Universal is the current vendor under Agreement No. 18-7429, which will expire January 21, 2024, with the term of the attached Agreement No. 23-8139 commencing on January 22, 2024. FISCAL IMPACT: The historical spend for these services has been approximately $1.77M annually since 2018. Budget for this contract is provided in the Facilities Management Cost Center (001-122255). Other County Packet Pg. 2436 16.F.7 12/ 12/2023 Manager Divisions utilizing this contract will provide funding from their respective budgets. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for Board approval. -SRT GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this Executive Summary. RECOMMENDATION: To award RFP No. 23-8139, "Security Services," to Universal Protection Service, LLC d/b/a Allied Universal Security Services, LLC, and authorize the Chairman to sign the attached Agreement. Prepared By: Todd Fiedorowicz, Contract Administration Specialist, Facilities Management Division ATTACHMENT(S) 1.23-8139 Solicitation (PDF) 2. [Linked] Proposal Allied Universal_Security_Services (PDF) 3.23-8139 Final Ranking (PDF) 4.23-8139 NORA (PDF) 5.23-8139_COI Universal Protection (PDF) 6.23-8139_CAO_Security Services updated (PDF) Packet Pg. 2437 16.F.7 12/12/2023 COLLIER COUNTY Board of County Commissioners Item Number: 16.F.7 Doe ID: 27299 Item Summary: Recommendation to award Request for Proposal ("RFP") No. 23-8139, "Security Services," to Universal Protection Service, LLC d/b/a Allied Universal Security Services, LLC, and authorize the Chairman to sign the attached Agreement. Meeting Date: 12/12/2023 Prepared by: Title: — Facilities Management Name: Todd Fiedorowicz 11/27/2023 1:23 PM Submitted by: Title: — Facilities Management Name: John McCormick 11/27/2023 1:23 PM Approved By: Review: Facilities Management John McCormick Director - Facilities Facilities Management Jennifer Belpedio Manager - Real Property Procurement Services Vanessa Miguel Level 1 Purchasing Gatekeeper Procurement Services Kristofer Lopez Additional Reviewer Grants Erica Robinson Level 2 Grants Review Procurement Services Sandra Herrera Procurement Director Review County Attorney's Office Scott Teach Level 2 Attorney Review County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Office of Management and Budget Laura Zautcke Additional Reviewer Grants Therese Stanley Additional Reviewer County Manager's Office Ed Finn Level 4 County Manager Review Board of County Commissioners Geoffrey Willig Meeting Pending Completed 11/27/2023 3:42 PM Completed 11/27/2023 3:51 PM Completed 11/29/2023 10:02 AM Completed 11/29/2023 1:24 PM Completed 11/29/2023 3:29 PM Completed 11/30/2023 11:19 AM Completed 11/30/2023 2:59 PM Completed 11/30/2023 3:02 PM Completed 11/30/2023 3:04 PM Completed 12/01/2023 2:57 PM Completed 12/04/2023 8:10 AM Completed 12/04/2023 7:08 PM 12/12/2023 9:00 AM Packet Pg. 2438 16.F.7.a CAMT Count y Procurement Services Division COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL (RFP) ' FOR SECURITY SERVICES SOLICITATION NO.: 23-8139 KRISTOFER LOPEZ, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8375 Kristofer.lopez@colliercountyfl.gov (Email) This solicitation document is prepared in a Microsoft Word format (Rev 8/7/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. Packet Pg. 2439 16.F.7.a SOLICITATION PUBLIC NOTICE REQUEST FOR PROPOSAL (RFP) NUMBER: 23-8139 PROJECT TITLE: Security Services PRE -PROPOSAL CONFERENCE: June 12 2023 10:00 AM EST LOCATION: PROCUREMENT SERVICES DIVISION, CONFERENCE ROOM A, 3295 TAMIAMI TRAIL EAST, BLDG C-2, NAPLES, FLORIDA 34112 DUE DATE: June 27, 2023 A 3:00 PM EST PLACE OF RFP OPENING: PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FL 34112 All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System: httDs://www.bidsvnc.com/bidsvnc-cas/ INTRODUCTION As requested by the Facilities Management Division (hereinafter, the "Division or Department"), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, "County") has issued this Request for Proposal (hereinafter, "RFP") with the intent of obtaining proposals from interested and qualified vendors/contractors/companies in accordance with the terms, conditions and specifications stated or attached. The vendor, at a minimum, must achieve the requirements of the Scope of Work stated herein. The results of this solicitation may be used by other County departments/divisions once awarded according to the Board of County Commissioners Procurement Ordinance. Historically, County departments have spent approximately $1,600,000.00; however, this may not be indicative of future buying patterns. BACKGROUND The Facilities Management Division is tasked to provide security to government buildings (screening for weapons, drugs), CCTV video surveillance, card access security details, building surveys, employee / general public investigations, and government functions (events) including increased security for Executives, Judges and Elected Officials and official guests of Collier County. The selected Contractor(s) shall work in concert with the Facilities Management Division with the discharge of the duties. TERM OF CONTRACT The contract term, if an award(s) is/are made is intended to be for two (2) years with two (2) two (2) year renewal options. Prices shall remain firm for the initial term of this contract. Surcharges will not be accepted in conjunction with this contract, and such charges should be incorporated into the pricing structure The County reserves the right to seek services outside of the awarded contract(s). The County Manager, or designee, may, at her discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred eighty (180) days. The County Manager, or designee, shall give the Contractor written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. in d m Cn �L m c> M w M N IL LL L 3 Q rn CD N ti N c 0 M 0 c) M M N c 0 E z M Q 2 Packet Pg. 2440 The Scope of Services will establish requirements for Security Services for Collier County from a qualified company. The following outlines Collier County's general objectives in regard to the daily scope of work and expectations in regard to security officer's conduct and appearance. Collier County reserves the right to remove any security officer from duty temporarily or permanently without cause. 1. Competency of Contractor The Contractor must meet the following minimum requirements: a) Contractor shall have a minimum of five thousand (5,000) weekly hours of service in Collier, Lee, Broward, and Dade Counties or surrounding counties within a forty (40) mile radius and shall have a minimum of one (1) contract within these counties with a minimum of one thousand (1,000) hours per week of continual service and shall have maintained this level of service for a duration not less than thirty-six (36) consecutive months immediately prior to the date of this RFP. b) Contractor must have experience providing the same levels of service required in this RFP regarding the qualifications of the security officers. This experience must have been permanent service, for more than twenty-four (24) consecutive months and this information must be verified. c) Contractor must have an in-house training department, licensed by the State of Florida, capable of providing the necessary training outlined and required by this RFP within their operating office. d) Contractor must demonstrate the ability to provide continuous and uninterrupted security service in the event of a natural disaster or a declared State of Emergency. e) Contractor must currently provide the same levels of service required in the RFP to similar type agencies and supply evidence that they have provided this service for a minimum of thirty-six (36) consecutive months. 2. Contractor's Responsibilities It shall be understood and agreed that all services, materials and equipment shall comply fully with all Local, State and Federal laws and regulations. Fingerprinting and Background Checks: The Contractor and employees or other representatives, including sub -contractors, are required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs. The Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least four (4) years. All of Contractor's employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid. The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL- FMOPS@colliercountyfl.gov) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. The Collier County Sheriff's Office (CCSO) requires separate fingerprinting prior to work being performed in any of their locations. This will be coordinated upon award of the contract. If there are additional fees for this process, the Contractor is responsible for all costs. The Contractor shall provide a benefit package for each security officer, including medical benefits with a significant portion of the cost must be paid by the Contractor. A summary of these benefits and cost to the security officers must be detailed in the proposal. These benefits will be maintained through -out the full term of the resultant contract. C 0 M .2 0 U) o� M ao M N m E z M Q Packet Pg. 2441 16.F.7.a Contractor must contribute more than 50% of the premium for employee only health insurance benefits (AHC compliant). Spouse or dependent health insurance coverage and 401K benefits must be offered, but there is no minimum contribution set forth for the contractor. The Contractor will not subcontract any work without prior approval from the Division Representative or designee. The Contractor shall provide all management, administrative, and clerical functions required to ensure Contractor's effective and efficient performance under the contract. Upon Contract expiration or termination, the Contractor shall ensure a seamless transfer of Contract responsibilities with any subsequent Contractor necessary to transition the products and services of the resultant contract. 3. Fixed Hourly Rates Billing for services rendered will be based on the rates as negotiated and agreed upon by the Contractor and the County contained in 4) the fee schedule. The fixed county hourly rates shall contain all charges, including wages and benefits paid to all Contractor personnel. There may be additional charges to the Division for additional training, equipment, and/or supplies requested by the Division. i0) A request to adjust the fixed county hourly rates can be made during the renewal process. Price increases must be supported by a L change in the Producer Price Index (PPI) for current Series ID 561612561612, Security guards and patrol services. When requesting an adjustment to the fixed hourly rates, the Contractor shall submit a written request with justification detailing the reason(s) for the M request sixty (60) days prior to the renewal date; an increase in the PPI is not sufficient justification for a price increase by itself. ai M 4. Overtime Coverage o M N a) The Division shall be invoiced for overtime incurred per the Overtime Rate as defined in the fee schedule. a u_ b) The Division may pay overtime at a rate of 1.5x the County hourly rate for security officers working posts over 40 hours per week or 8 hours per day. M a c) Pricing/Hourly Rates should include any impact the Patient Protection and Affordable Care Act might have on their CD employees now or in the future. N d) The Division may be invoiced for overtime incurred for temporary assignments with less than 48-hour notice. ti N e) The Division may be invoiced for overtime incurred for new assignments with less than two weeks' notice. c ' M f) The Division Representative or designee will provide written approval for overtime charges based on the fee schedule for new or temporary assignments. CO) M M g) Overtime charges may be approved during natural or manmade disasters, a Board of Collier County Commissioners approved T- Emergency Activation or a Declared State of Emergency with the approval of the Division Representative or designee. N 5. Emergency Response Premium m E With the approval of the Division Representative or designee, the negotiated emergency response percentage premium markup may 0 be applied to the negotiated and agreed upon post supervisor and security officer pay rates contained in the resultant contract fee Q schedule during a Board of Collier County Commissioners approved Emergency Activation or a Declared State of Emergency. The emergency response premium will be applied first to the post supervisor and security officer hourly pay rate then the post supervisor and security officer hourly pay rate markup will be applied. 6. Public Relations An important aspect of security duties involves public relations. The security officer is usually the first person contacted by visitors. The impression created by the security officer in the performance of the security officer's duties has a direct bearing on an initial opinion formed of Collier County Government. It is the security officer's responsibility to ensure that this impression is highly favorable. The security officer's actions will be firm and determined, yet polite in all dealings with staff, visitors, and other persons. A cheerful "Good morning" or "Good evening", in greeting visitors sets a favorable impression of security officer performance. 4 Packet Pg. 2442 16.F.7.a Courtesy and tact are essential in dealing with Collier County staff, visitors, vendors, contractors, and all other persons. 7. Holidays The Contractor will pay their employees at a rate of time and one half for working any Collier County observed holiday. The Contractor will invoice the County at a rate of time and one half. Upon request a list of holidays will be provided. 8. Recruitment & Selection The following guidelines must be used by the Contractor in the selection of personnel to be assigned to the Collier County designated facilities or posts: After a potential hire is processed through selection as stated below, the individual shall be made available to the Division Representative or designee for interview and evaluation prior to being assigned a post assignment. The documentation concerning screening/selection should be made available to the Division at this time. The final decision as to acceptability of any person for a N post assignment will rest with the Division Representative or designee. All security officers must be fingerprinted and background checked by Division staff at the Contractor's expense, at the beginning and continuously throughout the contract period (currently, every 5 years or as directed). Any arrests of any of the Contractor's employees working for Collier County Government must be i0 reported to the Division Representative or designee immediately. 'L 9. Staffing Requirement and Turnover Rate m W It is the responsibility of the Contractor to ensure that post assignments are staffed for all scheduled shifts. In the event the Contractor CD cannot provide coverage for a scheduled post assignment, it is the Contractor's responsibility to ensure a replacement security officer M is timely provided to cover the shift. o M N Security officer turnover rates are a concern to the Division. The Contractor agrees to employ a continuous effort to achieve minimal a turnover rates. Turnover shall mean the number of security officers removed from the Contractor's work force in Southwest Florida Region. Turnover rates shall include security officers who willingly leave the company, are laid off, or are terminated for cause. 'a Turnover reports shall be provided every six (6) months during active contract time and available as requested by the Division 3 Representative or designee. Q Post vacancies are also a concern to the Division. The Contractor agrees to employ a continuous effort to ensure low post vacancy. N Collier County post vacancies shall be monitored on a continual basis by the Division. ti N 10. Security Officer Certification r- 0 M Security Officers assigned must maintain a valid Florida security D and G licenses. The Division must approve training plans and shift assignments. It is the responsibility of the Contractor to keep all security officers proficient at all skills. 'o U) The Contractor will provide the Division Representative or designee with annual written proof of each security officer's valid State M of Florida Security D and G license and CPR/AED certifications (American Heart or American Red Cross). cn 11. Contractor's Program Manager N c m The Contractor's Program Manager (Program Manager) reports directly to the Division Representative or designee. This position is E a salaried/exempt position. The Program Manager is required to ensure understanding of, and compliance with, the following in 5 regard to courtesy, knowledge, training and responsibilities of subordinates. The performance of work will be in compliance with the 2 schedule of posts/hours. The Program Manager or designee will also conduct investigations into duty related incidents as part of their Q assigned duties. The Program Manager is responsible for the administrative functions associated with contract administration. These following duties are normal for this position; other duties may be required or assigned by the Division Representative or designee. The Program Manager duties include, but are not limited to: Ensures Division compliance with applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations. Consults with assigned staff to review work requirements, status, and problems; assists with complex or problem situations; provides direction, advice, and technical expertise. Develops/implements policies and procedures as required; initiates emergency procedures as warranted. Packet Pg. 2443 16.F.7.a • Reviews operational problems and recommends changes in procedures and programs. • Investigates unusual occurrences when needed and ensures proper documentation. • Reviews logs, incident reports, and other documentation prepared by subordinate staff. • Processes a variety of documentation associated with Division operations, per established procedures and within designated time frames; distributes documentation or retains records as appropriate. • Communicates with Client, employees, other departments, law enforcement personnel, court officials, outside agencies and other individuals as needed to coordinate work activities. • Maintains liaison with the Collier County Sheriff s Office on matters of mutual concern. • Maintains a monthly incident report overview and send to Division Representative or designee. • Provides security for Collier County functions that have not been budgeted for. • Conducts internal investigations as requested. • Conducts security audits, site inspections as requested. • Maintains spreadsheets showing number of persons visiting County buildings and number of prohibited persons held at various checkpoints. • Review construction plans and make security recommendations, as requested. • Works with building occupants to determine security needs. • Coordinates with vendors on security systems to be installed, as requested. • Attends meetings; serves on committees or boards as needed. • Provides monthly AED and Assistance Box inspections with existing staff. 12. Contractor's Assistant Program Manager Assists the Program Manager as directed. May relieve the Program Manager as needed. The following duties are normal for this position; other duties may be required or assigned. The Assistant Program Manager's duties include, but are not limited to: • Training: The Division may, at its expense, secure within the scope of the Contract, the services of an additional staffing member to oversee training. This is in addition to any other training clauses addressed within this Contract. • Provides monthly AED and Assistance Box inspections with existing staff. • Investigates unusual occurrences when needed and ensures proper documentation. • Conducts internal investigations as requested. • Conducts security audits, site inspections as requested. • Works with building occupants to determine security needs. 13. Contractor's Operations Supervisor Assists the Program Manager as directed. May relieve the Program Manager as needed. The Operations Supervisor is responsible for the operational work functions associated with overseeing the continuing implementation of measures designed for the safety and security of the Collier County Government Campuses. The following duties are normal for this position; other duties may be required or assigned. The Operations Supervisor's duties include, but are not limited to: • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. • Coordinates daily work activities; organizes and prioritizes workload; prepares work schedules to ensure adequate coverage; maintains attendance records; makes work assignments; monitors status of work in progress; inspects completed work; troubleshoots problem situations. • Ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals. • Maintains records pertaining to employee attendance and reviews time sheets for shift personnel. • Reviews operational problems and recommends changes in procedures and programs. • Investigates injuries, incidents, grievances, complaints, or allegations made by/about staff; initiates problem resolution; adjusts employee grievances in accordance with policy. • Interprets and enforces public safety rules, regulations and procedures; maintains a secure and peaceful environment on the campus. • Supervises completion of applicable forms, securing of lost property and explaining of campus rules, regulations and procedures. • Ensures availability of adequate equipment and supplies; initiates requests for new or replacement items. in d m Cn �L m Cn ai M ao M N IL e_ W 13 0 CD a CD N ti N C 0 M 0 U) o� M M N c 0 E z M Q 6 Packet Pg. 2444 16.F.7.a Communicates via telephone and /or two-way radio; provides information and assistance; takes and relays messages; responds to requests for service or assistance. Operates a computer to enter, retrieve, review or modify data; verifies accuracy or entered data and make corrections as appropriate; utilizes word processing, spreadsheet, database, desktop publishing, e-mail or other software programs). 14. Contractor's Post Supervisor The Post Supervisor is responsible for daily operations associated with overseeing the continuing implementation of measures designed for the safety and security of the Collier County Government Campuses. The following duties are normal for this position; other duties may be required or assigned. The Post Supervisor's duties include, but are not limited to: • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. _ • Coordinates daily work activities; organizes and prioritizes workload; prepares work schedules to ensure adequate in coverage; maintains attendance records; makes work assignments; monitors status of work in progress; inspects 4) completed work; troubleshoots problem situations. • Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any i� actions necessary to correct deviations or violations. • Ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals. • Consults with assigned staff to review work requirements, status, and problems; assists with complex or problem situations; provides direction, advice, and technical expertise. CDD • Maintains records pertaining to employee attendance, available vacation/sick benefits, and other personnel/payroll issues; reviews/approves time sheets for shift personnel. M • Conducts training for subordinates in methods and techniques used in the administration of government security; N conducts emergency drills; conducts roll calls; ensures that in-service training is presented and properly documented. LL • Develops/implements policies and procedures as required; initiates emergency procedures as warranted. • Reviews operational problems and recommends changes in procedures and programs. M • Assumes responsibilities of Operations Supervisor in emergency situations. Q • Investigates injuries, incidents, grievances, complaints, or allegations made by/about staff; initiates problem resolution; adjusts employee grievances in accordance with policy. CD • Coordinates scheduled activities on the campus. ti N 15. Posts / Weekly Hours c The following is a summary of the post assignments and hours which will be required for Collier County. At the discretion of the .mac° Division Representative or designee may add or delete post assignments. Any new post assignment will be charged at the same 2 established hourly rate. y rn M Each post has a set (often changing) of post orders. These may include but are not limited to: locking and unlocking doors, setting 0 out parking cones, assisting the public with directions and or information, and other duties associated with keeping the building and M its occupants and its visitors' safe. N The Division anticipates adding other positions as needed not specifically identified within this RFP. The Contractor will submit a E percentage mark-up as provided for in the proposal Cost of Services. 2 The Contractor will develop recommendations for coverage after conducting an analysis of the security needs. The number of security Q officers and hours are at the discretion of the Division Representative or designee. Typical positions and hours include but are not limited to: Posts Position Salary/Hourly Weekly Hours Administration Program Manager Salary 40 7:00 AM to 3:30 PM Administration Assistant Program Salary 40 7:30 AM to 4:30 PM Manager Main Courthouse Operations Supervisor Salary 40 6:30 AM to 3:00 PM Main Courthouse Post Supervisor Hourly 40 5:00 AM to 1:00 PM 7 Packet Pg. 2445 16.F.7.a Main Courthouse Post Supervisor Hourly 40 1:00 PM to 9:00 PM Main Courthouse Security Officer Hourly 40 8:00 AM to 4:00 PM Main Courthouse Security Officer Hourly 40 7:00 AM to 3:00 PM Main Courthouse Security Officer Hourly 40 7:00 AM to 3:00 PM Main Courthouse Security Officer Hourly 40 7:30 AM to 3:30 PM Main Courthouse Security Officer Hourly 40 7:30 AM to 3:30 PM Main Courthouse Security Officer Hourly 40 1:00 PM to 9:00 PM Main Courthouse Security Officer Hourly 40 1:00 PM to 9:00 PM Main Courthouse Security Officer Hourly 40 1:00 PM to 9:00 PM Main Courthouse (Sat AM) Security Officer Hourly 4 8:00 AM to 12:00 PM Main Courthouse (Sun AM) Security Officer Hourly 4 8:00 AM to 12:00 PM =' Main Courthouse Security Officer Hourly 50 7:30 AM to 5:30 PM W Annex Main courthouse Security Officer Hourly 50 7:30 AM to 5:30 PM in Annex (optional) Administration Building-(F) Post Supervisor Hourly 40 7:00 AM to 3:00 PM Administration Building-(F) Security Officer Hourly 40 6:15 AM to 3:00 PM Cn Administration Security Officer Hourly 40 7:00 AM to 3:00 PM M Building-(F) Administration Security Officer Hourly 30 3:00 PM to 9:00 PM cm IL Administration Security Officer Hourly 30 3:00 PM to 9:00 PM W Building-(F) 13 L Health Building- Lobb Y Security Officer Hourly 50 7:30 AM to 5:30 PM M Q Health Building-3rd FloorCD Security Officer Hourly 45 8:00 AM to 5:00 PM CD I ee Gov't Security Officer Hourly 47.5 7:45 AM to 5:15 PM N N V Centerenter Emergency Service Security Officer Hourly 40 8:00 AM to 5:00 PM c Center M Operations Center - Security Officer Hourly 40 8:00 AM to 5:00 PM Building W o Operations Center- Security Officer Hourly 40 4:00 PM to 12:00 AM N Buildin W g M Operations Center- Building W Security Officer Hourly 40 12:00 AM to 8:00 AM M N Public Utilities c m E Posts Position Salary/Hourly Weekly Hours County -wide Patrol Post Supervisor Hourly 45 Varied Q County -wide Patrol Security Officer Hourly 40 Varied County -wide Patrol Security Officer Hourly 40 Varied South Regional Water Security Officer Hourly 40 7:00 AM to 3:00 PM Treatment Pant North Regional Water Security Officer Hourly 40 7:00 AM to 3:00 PM Treatment Plant South Wastewater Treatment Plant Security Officer Hourly 40 6:00 AM to 2:00 PM North Wastewater Treatment Plant Security Officer Hourly 40 7:00 AM to 3:00 PM Golden Gate Cash Security Officer Hourly 45 9:00 AM to 6:00 PM Office 8 Packet Pg. 2446 16.F.7.a All posts and hours will be adjusted as needed throughout the Contract period. Posts requiring armed guards will be paid for the G license, posts not requiring armed will be paid at a D license rate. The Division Representative or designee may request selected individuals of the Contractor to work a special post assignment, especially when a particular skill set and/or personality are required for the post assignment. 16. Meals and Lodging In the event of a Board of Collier County Commissioners approved Emergency Activation or due to a natural or manmade disaster, or a Declared State of Emergency the Contractors staff may become imbedded with Collier County Staff. In this event, at the sole discretion of the Division Representative or designee, the County may elect to feed and/or house the Contractor's personnel at the County's expense. Upon approval by Division Representative or designee, security officers travel expenses including food and lodging shall be on a 4) cost reimbursement basis. Contractor must provide confirmation and proof of all expenses for reimbursement. Contractor must issue a separate invoice for reimbursable expenses. i0) 17. Habits L A dignified bearing will be maintained on duty at all times. Tobacco use and gum/tobacco chewing while on post is prohibited. Tobacco use is prohibited throughout the site by any Security Officers while on duty. ci M All Contractor employees are required to display the needed qualities of honesty, alertness, loyalty and intelligence which are essential for the efficient performance of security duties at all times while on duty. N 18. Uniform and Appearance IL LL Uniforms will be provided to each security officer by the Contractor, at no cost to the employee or Collier County.. Replacements L 3 shall be provided when necessary and/or as directed by Collier County. Replacements should be provided when normal wear and/or Q extraordinary duty causes uniform to cease to produce a positive professional appearance. However, the proper care and maintenance of the uniforms and equipment is the responsibility of each individual and reasonable standards of neatness will be maintained at all N times. The County must approve in advance any uniform worn on County sites and post assignments. ti N • The uniform will be kept clean, in good repair, and pressed. c • Shoes will be kept neatly polished. M • The complete prescribed uniform and equipment will be worn while on duty. :2 0 19. Identification Cards U) cn M All security officers, regardless of rank, will carry on their person and be fully visible at all times an ID card provided by the Division O0 and any other requirements made by their employer or the State of Florida. Lost or stolen badges will be documented accordingly N and reported as soon as possible or at least within 24 hours after the badge is lost to the Division Representative or designee. m An employee who is no longer assigned to a Collier County post must return the badge issued. Employees are personally responsible z for the loss or willful damage to county badges. Q 20. Personal Hygiene Personal cleanliness and neatness are basic requirements for all security officers. All security officers must comply with the Collier County Manager's Administrative Policy (CMA) 5309 Appearance and Personal Hygiene. 21. Driving County Vehicles With the approval of the Division Representative or designee, employees of the Contractor may drive Collier County vehicles. Anyone driving a Collier County vehicle will submit to having their driver's license reviewed for traffic violations at least annually, will sign the Collier County's Fleet Management's Agreement and must comply with CMA 5202. The Division Representative or designee may revoke driving privileges at any time without cause. 22. Training 9 Packet Pg. 2447 16.F.7.a The training program for Collier County will be unique in concept. It is an attempt by Collier County to pull the best from the Contractor's training resources then add specialized input. The Contractor is responsible for required training and coordination. Required includes those requirements necessary to maintain the security officer's licenses and CPR/AED. The conditions below are meant to be minimum requirements. Changes and additions will be published as required to meet security needs within a changing environment. The Contractor is required to respond to such modifications by promptly making appropriate, reasonable and timely alterations to the training program. All State regulatory requirements shall be met. Additional Training Program is meant to be over and above all initial and required training. Collier County, at its sole discretion, may reimburse Contractor for special training required by the Division Representative or designee and / or may at its expense, train both Contractor's Officers and in-house officers using outside experts at its expense. This ensures that all security officers are trained alike. Additional Training and or certification programs and special assignments may be approved by the Division Representative or N designee and paid for by Collier County when it is deemed in the best interest of Collier County. Programs may include but are not W limited to: Firearm Training, Dignitary Executive Protection, Self Defense Training, Medical Training (Advanced Medical courses and / or First Aid Training) and the associated travel costs. i0) Contractor's security officers are expected to attend all training programs provided by the Division at Collier County's expense. L Training provided to Division from the Contractor or sub -contractor when requested by the Division will be invoiced separately and N presented as a lump sum price inclusive of all costs (speakers, experts, range and or facilities fees, food, etc.). The use of a sub - contractor will be allowed a maximum 15% markup. Markup percentage on ammunition, equipment, and supplies shall not exceed CD M 10%. The Contractor shall provide a proposal for the Division's approval in advance of rendering the services. 00 M N 23. Testing a u_ Each security officer assigned to posts with x-ray machines will participate in weekly computer -generated tests, identifying threats V (guns, knives, bombs, etc.). These tests are generated from the x-ray machines. 3 Q At least once a week each security officer assigned to posts will test on a software package (Safe Passage). This system provides threat images associated with building security. N ti N At its discretion, the Division reserves the right to request Reasonable -Suspicion Drug Testing of employees of Contractor or any sub -contractor in accordance with Collier County CMA. _ 0 When the use of alcohol or controlled substances by a Contractor or sub -contractor employee is confirmed through authorized test, = employees will be recommended for corrective action, up to and including removal from contract. 2 0 U) On an irregular basis, the Division and or the 20t' Judicial Circuit Court will conduct actual physical tests employing individual and M or equipment, testing the efficiently of the screening procedures.00 M a) Failed Screening Tests N m The County reserves the right to fine the Contractor and deduct from invoices, at the discretion of the Division Representative E or designee, for failure to comply with the contract for test failures at the 201 Judicial Circuit Courthouse and or any Collier � County facility.: Q Schedule: • First Failure — Oral Warning • Second Failure — Written Warning • Third Failure — $500 • Fourth Failure — $1,000 • Failures after the fourth failure - $1,000 • The Division may elect to have the security officer retrained in lieu of or in addition to fines. 24. Vehicles The County has the right to request the Contractor to provide vehicles. Examples of vehicles includes but are not limited to golf cart, 10 Packet Pg. 2448 16.F.7.a Segway, car, truck, etc. In the event of a natural or manmade disaster or Declared State of Emergency, Contractor will procure vehicles to use during and post event. Vehicles provided by the Contractor will prominently display signage with the word Security and the company's name on the vehicle's exterior. Unit price for Contractor supplied vehicles is all inclusive, including but not limited to fuel, maintenance, repair, and vehicle transport to and from post locations. Examples of vehicles include but are not limited to: • Golf Cart • Segway • Sedan • Sport Utility Vehicle • Pickup Truck 25. Equipment a) Telephones: Contractor shall ensure that all post telephones are used for official business relating to performance of security duties only and not for personal calls. Personal calls shall be limited to incidental use only and shall not be conducted using the primary security telephone as it may impact emergency response. Compliance with Collier County internet/e-mail policy, in per CMA 5405, Computer/Technology Useis required. Each employee must sign the CMA 5405 Attestation, agreeing to the terms, conditions, and restrictions of CMA 5405. m Cn b) Firearms: Any security officer assigned a side arm will carry a Division Representative or designee approved firearm. c) Plain clothes armed security officers will carry a Division Representative or designee approved firearm. L Cn d) Ammunition: Only Division authorized, Contractor purchased ammunition will be used while on Collier County posts and a� or assignments. If requested by Division Representative or designee, the Contractor may purchase approved ammunition and may submit for reimbursement with allowed markup of 10%. M N e) Tasers: The Contractor will at their expense equip their employees with Division Representative or designee approved tasers IL at the request of the Division Representative or designee with the proper training certified. W 13 L f) OC Spray: The Contractor will at their expense equip their employees with Division Representative or designee approved 3 OC at the request of the Division Representative or designee with the proper training certified. Q g) Handcuffs: The Contractor will at their expense equip their employees with Division Representative or designee approved CD ti handcuffs at the request of the Division Representative or designee with the proper training certified. V h) Office Supplies: The Contractor will, at their expense, equip their employees with supplies and equipment to include but not c limited to: computers, printers, toner, and general office supplies necessary to conduct day to day operations. M 2 i) Reports/Manuals: The Contractor or it's subcontractor(s) may be directed to write special reports, SOP's, and Policy and o Procedures. on M j) Unauthorized Equipment: No security officer will have in their possession any equipment not approved in advance by the Division Representative or designee. N If requested by Division Representative or designee, the Contractor may purchase approved equipment and may submit for E reimbursement with allowed markup of 10%. z c� REQUEST FOR PROPOSAL (RFP) PROCESS Q 1.1 The Proposers will submit a qualifications proposal which will be scored based on the criteria in Evaluation Criteria for Development of Shortlist, which will be the basis for short -listing firms. The Proposers will need to meet the minimum requirements outlined herein in order for their proposal to be evaluated and scored by the COUNTY. The COUNTY will then score and rank the firms and enter into negotiations with the top ranked firm to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after scoring and before the final ranking. With successful negotiations, a contract will be developed with the selected firm, based on the negotiated price and scope of services and submitted for approval by the Board of County Commissioners. 1.2 The COUNTY will use a Selection Committee in the Request for Proposal selection process. 1.3 The intent of the scoring of the proposal is for respondents to indicate their interest, relevant experience, financial capability, Packet Pg. 2449 16.F.7.a staffing and organizational structure. 1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank. 1.5 Based upon a review of these proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate in good faith an Agreement with the top ranked Proposer. 1.6 If, in the sole judgment of the COUNTY, a contract cannot be successfully negotiated with the top -ranked firm, negotiations with that firm will be formally terminated and negotiations shall begin with the firm ranked second. If a contract cannot be successfully negotiated with the firm ranked second, negotiations with that firm will be formally terminated and negotiations shall begin with the third ranked firm, and so on. The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY. RESPONSE FORMAT AND EVALUATION CRITERIA FOR DEVELOPMENT OF SHORTLIST: 1.7 For the development of a shortlist, this evaluation criterion will be utilized by the COUNTY' S Selection Committee to score each proposal. Proposers are encouraged to keep their submittals concise and to include a minimum of marketing =' materials. Proposals must address the following criteria: 4) Evaluation Criteria Maximum Points 1. Cover Letter / Management Summary 0 Points m W 2. Business Plan 25 Points 3. Cost of Services to the County 25 Points 4. Experience and Capacity of the Firm 35 Points i0) 5. Specialized Expertise of Team Members 15 Points - TOTAL POSSIBLE POINTS 100 Points ai w Tie Breaker: In the event of a tie at final ranking, award shall be made to the proposer with the lower volume of work N previously awarded. Volume of work shall be calculated based upon total dollars paid to the proposer in the twenty-four a (24) months prior to the RFP submittal deadline. Payment information will be retrieved from the County's financial system U- of record. The tie breaking procedure is only applied in the final ranking step of the selection process and is invoked by the Procurement Services Division Director or designee. In the event a tie still exists, selection will be determined based on 3 random selection by the Procurement Services Director before at least three (3) witnesses. Q ---------------------------------------------------------------------------------------------------------------------------------------------------------- w CD Each criterion and methodology for scoring is further described below. N ***Proposals must be assembled, at minimum, in the order of the Evaluation Criteria listed or your = Proposal may be deemed non -responsive*** ° M .2 EVALUATION CRITERIA NO. 1: COVER LETTER/MANAGEMENT SUMMARY (0 Total Points Available) p U) Provide a cover letter, signed by an authorized officer of the firm, indicating the underlying philosophy of the firm in M providing the services stated herein. Include the name(s), telephone number(s) and email(s) of the authorized contact M person(s) concerning proposal. Submission of a signed Proposal is Vendor's certification that the Vendor will accept any M awards as a result of this RFP. N m EVALUATION CRITERIA NO.2: BUSINESS PLAN (25 Total Points Available) z In this criteria, include but not limited to: • Detailed plan of approach. Q • Include with the Business Plan or as an attachment copy of an incident report as an example of work product. • Include example post orders for a Courthouse and a general security post. EVALUATION CRITERIA NO. 3: COST OF SERVICES TO THE COUNTY (25 Total Points Available) Position Hourly Pay Rate County Hourly Rate Program Manager Assistant Program Manager Operations Supervisor Post Supervisor Security Officer Armed 12 Packet Pg. 2450 I 16.F.7.a I Securitv Officer In this criteria, include but not limited to: Pay Rate Mark -Up Percentage Percentage Markup on Contractor employee pay rate for identified positions Percentage Markup on Contractor employee pay rate for unidentified positions Emergency Response Premium: Percentage Markup on Post Supervisor and Security Officer Hourly Pay Rate Vehicles Daily Weekly Monthly Golf Cart Se2way Sedan Sport Utility Vehicle Pickup Truck EVALUATION CRITERIA NO.4: EXPERIENCE AND CAPACITY OF THE FIRM (35 Total Points Available) In this criteria, include but not limited to: • Provide information that documents your firm's and subcontractors' qualifications to produce the required deliverables, including abilities, capacity, skill, and financial strength, and number of years of experience in providing the required services. • Describe the Account Management team members' successful experience on previous projects. • Describe the existing administrative team and how it functions in its support of Contract Management as it relates to functions required to ensure Contractor's effective and efficient performance under the contract. This should include information related to clerical, administrative, financial, and day-to-day program support. • List current contracts, highlighting the contracts that meet the minimum requirements in Section l(a). • Describe the steps the firm will take to ensure continuity of service during a natural disaster. The County requests that the vendor submits no fewer than three (3) and no more than ten (10) completed reference forms from clients during a period of the last 5 years whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the Proposer that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Proposers may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. EVALUATION CRITERIA NO. 5: SPECIALIZED EXPERTISE OF TEAM MEMBERS (15 Total Points Available) In this criteria, include but not limited to: • Description of the proposed contract team and the role to be played by each member of the team. • Attach brief resumes of all proposed project team members who will be involved in the management of the total package of services, as well as the delivery of specific services. • Attach resumes of any sub -vendors and attach letters of intent from stated sub -vendors must be included with proposal submission. VENDOR CHECKLIST ***Vendor should check off each of the following items as the necessary action is completed (please see, Vendor Check List)*** c 0 M .2 0 o� M M N C 0 E z M Q 13 Packet Pg. 2451 1 6.F.7.c COIft C;0L1Y<ty Procurement Services Division RFP#: 23-8139 Title: Security Services Selection Committee Final Ranking Name of Firm James Williams CarlosWayne Dominguez Ludwig Jean Benoit Chuck Rice Total Scores Final Rank Universal Protection Service, LLC dba Allied Universal Security Services, LLC 92 90 92 85 95 454.00 1 Security Alliance, LLC 82 70 79 80 82 393.00 2 XPressGuards LLC 50 501 651 601 871 312.00 3 Interlock Security Group, Inc. 71 331 721 651 301 271.00 4 Procurement Professional jKristofer Lopez Page 1 of 1 Packet Pg. 2452 DocuSign Envelope ID: 5952EB11-0669-4C42-8198-D048CE9A7724 1 6.F.7.d Cor County Procurement Services Division Notice of Recommended Award Solicitation: 23-8139 Title: Security Services Due Date and Time: June 27, 2023 @ 3:00 PM EST Respondents: Company Name City County State Final Ranking Responsive/Responsible Universal Protection Conshocken Montgomery PA 1 Yes/Yes Service, LLC dba Allied Universal Security Services, LLC Security Alliance, LLC Doral Miami -Dade FL 2 Yes/Yes XPressGuards LLC West Park Broward FL 3 Yes/Yes Interlock Security Group, Naples Collier FL 4 Yes/Yes Inc. Utilized Local Vendor Preference: Yes 0 No - Recommended Vendors) For Award: On May 26, 2023, the Procurement Services Division issued Request for Proposal (RFP) No. 23-8139, Security Services, to twelve thousand five hundred and forty-nine (12,549) vendors. Ninety-two (92) vendors viewed the solicitation information, and four (4) proposals were received by the June 27, 2023, deadline. The Selection Committee convened on August 25, 2023, and after review of the proposals and deliberation, the Committee scored the proposals and ranked the firms as shown above. Staff is recommending award to the top -ranked vendor, Universal Protection Service, LLC dba Allied Universal Security Services, LLC. Contract Driven = Purchase Order Driven 0 Required Signatures by: Project Manager: I ba , t-(f.Ql.4r6W1C,4) 9/6/2023 DocuSigned by: Procurement Strategist: I JO%—d 9/6/2023 7P &ygg-g1q t Services Director: 5�. N San ra Herrera 9/6/2023 Date Packet Pg. 2453 16.F.7.e AC" �a "�` CERTIFICATE OF LIABILITY INSURANCE bATE (MMfRRIYYYY) '.. ,1„6,2D23 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER, THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder Is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER MARSH USA LLC NOONTACT Marsh I U.S. Operations PHONE 86fr366-4664 FAX Arc No): 1717 Arch Street Philadelphia, PA 191D3 AIL E-MPhiladethia.Certsmarsh,com ANRESS: Philadetphia.Coas@marsh.com AitnT Philadelphla.corts@marsh.com 1 Fax: (212) 948-0360 INSURER(S) AFFORDING COVERAG E NAIC d INSURER A: Indian Harbor Insurance Company 36940 CN118025105-ALL-STAND-23-24 INSURED Allied Universal Topco, LLC INSURER B : Greenwich Insurance Company 22322 INSURER C: XL Insurance America 24554 (See Attached for Additional Named Insureds) 161 Washington Street, Suite 600 Conshohocken, PA 19428 INSURER D : Iltdemnit Insurance Comoanv of North America 43575 INSURER e : XL Specialty Insurance Company 37885 INSURER F : COVERAGES CERTIFICATE NUMBER: CLE-006801903-19 REVISION NUMBER: 16 THIS IS TO CERTIFY THAT THE. POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HERE2N IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS, IN R TYPE OF INSURANCE ADDL INSD SUBR POLICY NUMBER POLICY EFF MMIDD/YYYY POLICY EXP MMJDDNYYY LIMITS A X COMMERCIAL GENERAL LIABILITY CLAIMS -MADE M OCCUR X RES943799403 01/0112023 0110 12024 OCCURRENCE $ 30,000,000 _EACH DAMAGE TO RENTED PREMISES IWa occurrence $ 3D,000,000 X MED EXP [Any one person) $ CONTRACTUAL LIABILITY X SIR$1,750,000 PERSONAL& ADV INJURY $ 30,000,000 GFN'L X AGGREGATE LIMIT APPLIES PER: POLICY ❑ PR0- El LOC JECT GENERAL AGGREGATE $ 55,000,000 PRODUCTS-COMplOpAGG $ 55,D001000'. W $ OTHER: B AUTOMOBILE LIABILITY X RAD943781806 0110112023 01101/2024 COMBINED SINGLE LIMIT Ea accdent $ 5,(i00,00D'. X BODILY INJURY (Per person) $ '.. ANY AUTO OWNED SCHEDULED AUTOS ONLY AUTOS ld (Per accident) BODILY INJURY ( ) $ HIRED NON -OWNED AUTOS ONLY AUTOS ONLY PROPERTY DAMAGE Per accident $ UMBREL€-ALIAB X OCCUR X XSM G72500027 003 01/01/2023 01/0112024 EACH OCCURRENCE $ 10,00D,OD0 X _ AGGREGATE $ 10,000 000 ' EXCESS LIAB CLAIMS -MADE Fxcess of General Lability, DED I I RETENTION $ $ Auto Liability, and Workers' Comp C C E WORKERS COMPENSATION AND EMPLOYERS' LIABILITY YIN ANYPROPRIETORIPARTNERIEXECUTIVE OFFICERIMEMBER EXCLUD ED? (Mandatory In NH} u es, describe under D SCRIPTION OF OPERATIONS below NIA RWD300120307 (AOS) RWR300120407 (WI) RWE9435482D7 (CA, OH) 01701M023 01/01/2023 01/01/2023 01101/2024 01/0 12024 D1101f2D24 X PEft OTH- STATUTE ER _ E.L.EACNACCIDENT $ 11000,000 E.L. DISEASE - EA EMPLOYEE $ 1,000,000' E.L. DISEASE - POLICY LIMIT $ 1,00O,OOD' A Professional Liability RLS943799403 01/01/2023 01/0112024 Claim 2,000,000. SIR: $1,750,000 Aggregate 2,000,000 DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES (ACORD 1a1, Additional Remarks Schedule, maybe attached if more space is required) Collier County Board of County Commissioners is included as additional insured (except workers' compensation and crime) where required by written contract. Liability coverage shall be primary and non- contributory where required by written contract. Waiver of subrogalion is applicable where required by written contracl. Fixed Term Service Agreement No. 18-7429. Collier County Board of County Commissioners 3295 Tamiami Tr Fast Naples, FL 34112 1091:1Lf3ANS\IILeJ►. SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRESENTATIVE vw� ` its>0 0)1988-2016 ACORD CORPORATION. All rights reservod. ACORD 25 (2016103) The ACORD name and logo are registered marks of ACORD N d Cn C 7 C� Cn M M N 11 LL tY M Q C" 0) N ti v C O d w O a` 12 GN .: C _I O UI M 00 M N C d E t V M -W Q Packet Pg. 2454 1 6.F.7.e Named Insured: Allled Universal Topco LLC Additional Named Insured: Adesta LLC Advent Systems, LLC Advent Systems, LLC, dba Allied universal Technology Services Allied Security Holdings LLC Allied Universal Compliance and Investigations, Inc. Allied Universal Compliance and Investigations, Inc., fka G4S Compliance & Investigations, Inc. Allied Universal Executive Protection and Intelligence Services, Inc. Allied Universal Finance Corporation Allied Universal Holdco LLC Allied Universal Risk Advisory and Consulting Services, Inc. Allied Universal Sideco, LLC AlliedBarton (NC) LLC AlliedBarton (NC) LLC, dba Allied Universal Security Services AlliedBarton Security Services LLC AlliedBarton Security Services LLC, dba Allied Universal Security Services AMAG Technologies, Inc. American Security Programs, Inc. Boston Window Cleaning, LLC Central Defense Services, LLC Century Security & Event Staffing, Inc. Century Security Management of Las Vegas Cleansweep Building Services LLC ERMC LLC ERMC of America, LLC FJC Security Services, Inc. FJC Security Services, Inc., dba Allied Universal Security Services G4S Holding One LLC G4S Retail Solutions (Canada) Inc. G4S Retails Solutions (USA) Inc. G4S Secure Integration LLC G4S Secure Integration LLC dba Allied Universal Technology Services G4S Secure Solutions International Inc. G4S Secure Solutions (USA) Inc. G4S Secure Solutions (USA) Inc., dba Allied Universal G4S Technology Software Solutions LLC Intelligent Access Systems of North Carolina, LLC Intelligent Access Systems of North Carolina, LLC, dba Allied Universal Technology Services Intelligent Access Systems of North Carolina, LLC, dba Securadyne Systems Mid -Atlantic Michael Stapleton Associates, Ltd. Michael Stapleton Associates, Ltd., dba MSA Security Millard Chicago Window Cleaning LLC Millard Mall Services Holdco LLC Millard Metal Maintenance Co. LLC MSA Investigations, Inc. MSA Security, Inc. MSA Security Canada Limited MSA Security Limited NAKI Cleaning Services, LLC Peoplemark, Inc. RONCO Consulting Corporation SecurAmerica, LLC Securadyne Systems Intermediate LLC Securadyne Systems Intermediate LLC, dba Allied Universal Technology Services Securadyne Systems Texas LLC Securadyne Systems Texas LLC, dba Allied Universal Technology Services SFI Electronics, LLC SFI Electronics, LLC, dba Allied Universal Security Systems SFI Electronics, LLC, dba Allied Universal Technology Services SFI Electronics, LLC, dba Universal Protection Security Systems SOS Security LLC SOS Security LLC, dba Allied Universal Risk Advisory and Consulting Services SOS Security LLC, dba Allied Universal Security Services Spectaguard Acquisition LLC Staff Pro Inc. Staff Pro Inc., dba Allied Universal Event Services The Millard Group, LLC Titania Insurance Co. of America TMG Facilities Management, LLC TMG Supply, LLC U.S. Security Associates Holding Corp. Universal Building Maintenance, LLC Universal Building Maintenance, LLC, dba Allied Universal Janitorial Services Universal Building Maintenance, LLC, dba Allied Universal Landscaping Services Universal Protection GP, Inc. Universal Protection Security Systems, LP Packet Pg. 2455 1 6.F.7.e POLICY NUMBER: RAD943781806 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED This endorsement modifies insurance provided under the following: BUSINESS AUTO COVERAGE FORM MOTOR CARRIER COVERAGE FORM AUTO DEALERS COVERAGE FORM MC 414 1013 With respect to coverage provided by this endorsement, the provisions of the Coverage Form apply unless modified by the endorsement. Schedule Additional Insureds Work Any person or organization you have agreed to All Operations include as an additional insured under written contract, provided such contract was executed prior to the date of loss, COVERED AUTOS LIABILITY COVERAGE, Who Is An Insured, is amended to Include as an "Insured" the person or organization listed in the Schedule above, but only with respect to liability for "bodily Injury" or "property damage" otherwise covered under this policy caused, In whole or In part, by the negligent acts or omissions of: 1. You, while using a covered "autd; or Any other person, except the additional Insured or any employee or agent of the additional insured, operating a covered "auto" with your permission; In the performance of your work as described In the Schedule above. In no event shall any person or organization listed In the Schedule become an "insured" pursuant to this Endorsement if such person or organization Is solely negligent. IT IS FURTHER AGREED THAT IN NO EVENT SHALL ANY CONTRACT OR AGREEMENT ALTER THE CONDITIONS, COVERAGES OR EXCLUSIONS SET FORTH IN THIS POLICY. All other terms and conditions of this policy remain unchanged. XIC 414 1013 © 2013 X L. America, Inc. All Rights Reserved. Page 1 of 1 VHAR 12102/2019 May not be copied without permission. Includes copyrighted material of Insurance Services Office, Inc., with Its permission. Packet Pg. 2456 1 6.F.7.e ENDORSEMENT #050 This endorsement, effective on 01/01/2023 at 12:01 A.M. standard time, forms a part of Policy No. RES943799403 Issued to ALLIED UNIVERSAL TOPCO, LLC THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY, ADDITIONAL INSURED - DESIGNATED PERSON OR ORGANIZATION This endorsement modifies Insurance provided by the following: COMMERCIAL GENERAL LIABILITY COVERAGE FORM A. SECTION II - Who Is an Insured Is amended to include as an additional insured a person(s) or organization(s) who is required to be added by written contract or written agreement which does not require that a specific form number be used. B. The Insurance provided to additional insureds applies only to "bodily Injury", "property damage", "professional liability" or "personal and advertising Injury" caused, in whole or in part, by: 1. Your acts or omissions; or 1. The acts or omissions of those acting on your behalf In the performance of your ongoing operations for the additional insured; or "your work" performed for that additional Insured and Included in the "products -completed operations hazard" However: 1. The insurance afforded to such additional insured only applies to the extent permitted by law; and 2. If coverage provided to the additional insured is required by a contract or agreement, the Insurance afforded to such additional Insured will not be broader than that which you are required by the contract or agreement to provide for such additional Insured. C. With respect to the Insurance afforded to these additional insureds, the following is added to Section III — Limits of Insurance: If coverage provided to the additional Insured is required by a contract or agreement, the most we will pay on behalf of the additional insured Is the amount of Insurance: 1. Required by the contract or agreement; or 2. Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not Increase the applicable Limits of Insurance shown In the Declarations. MANUS 9 2022 X. L Amedea lnc. All flights tteselvod May not be cupled vgAhout pmunimlon laclud es copyrighted matedal of Insurance Selvlcas Office, tne. *10, ItS peemiwen Packet Pg. 2457 1 6.F.7.e ENDORSEMENT NO24 This endorsement, effective on 0110112023 at 12:01 A.M. standard time, forms a part of Policy No. RES943799403 of the INDIAN HARBOR INSURANCE COMPANY Issued to ALLIED UNIVERSAL TOPCO, LLC m THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY.it w WAIVER OF TRANSFER OF RIGHTS OF RECOVERY AGAINST OTHERS TO US a� This endorsement modifies Insurance provided under the following: a; COMMERCIAL GENERAL LIABILITY COVERAGE FORM SCHEDULE Name of person or Organization: Where required by written contract. (If no entry appears above, information required to complete this endorsement will be shown in the Declarations as applicable to this endorsement) The TRANSFER OF RECOVERY AGAINST OTHERS TO US Condition (Section IV -- CONDITIONS) Is amended by the addition of the following: We waive any right of recovery we may have against the person or organization shown in the Schedule above because of payments we make for Injury or damage arising out of your ongoing operations or "your work" done under a contract with that person or organization and included in the "products -completes{ operations hazard." This waived applies only to the person or organization shown In the Schedule above. All other terms and conditions remain as written. MANUS @ 20n %. L. Anlerka Inc. Alt MAW Neserved May not be copied without Aermisslun rncludes copyrighled materfal of Msurance Servlces Ofllce, rne. With Its pe[missfon Packet Pg. 2458 16.F.7.f FIXED TERM SERVICE AGREEMENT # 23-8139 for Security Services N d THIS AGREEMENT, made and entered into on this day of 2023 by and between Universal Protection Service, LLC DIBIA Allied Universal Security Services, LLC co authorized to do business in the State of Florida, whose business address is r 450 Exchange, Irvine, CA 92602 (the "Contractor") and Collier County, a political subdivision of the State of Florida, (the "County"): co WITNESSETH: M AGREEMENT TERM. The Agreement shall be for a two ( 2 ) year period, commencing ❑ ; or ■❑ on January 22, 2024 and terminating on two (2 ) year(s) from that date or until all outstanding Purchase Order(s) issued prior to the expiration of the Agreement period have been completed or terminated. The County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for two ( 2 ) additional two ( 2 ) year(s) periods. The County shall give the Contractor written notice of the County's intention to renew the Agreement term prior to the end of the Agreement term then in effect. The County Manager, or his designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred and eighty (180) days. The County Manager, or his designee, shall give the Contractor written notice of the County's intention to extend the Agreement term prior to the end of the Agreement term then in effect. 2. COMMENCEMENT OF SERVICES. The Contractor shall commence the work upon issuance of a 0 Purchase Order ❑ Neti-ee to oY^eeod. 3. STATEMENT OF WORK. The Contractor shall provide services in accordance with the terms and conditions of ❑■ Request for Proposal (RFP) ❑ ❑ ## 23-8139 , including all Attachment(s), Exhibit(s) and Addenda and the Contractor's proposal referred to herein and made an integral part of this Agreement. ❑■ The Contractor shall also provide services in accordance with Exhibit A — Scope of Services attached hereto. Page 1 of 17 Fixed Teri Service Agreement [2023 ver.2],�iCJ Packet Pg. 2459 16.F.7.f 3.1 This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Parties, in compliance with the County's Procurement Ordinance, as amended, and Procurement Procedures in effect at the time such services are authorized. 4. THE AGREEMENT SUM. The County shall pay the Contractor for the performance of this Agreement based on Exhibit 13- Fee Schedule, attached hereto and the price methodology as defined in Section 4.1. Payment will be made upon receipt of a proper 2 invoice and upon approval by the County's Contract Administrative Agent/Project Manager, and in compliance with Chapter 218, Fla. Stats., otherwise known as the "Local o Government Prompt Payment Act". a� 4.1 Price Methodology (as selected below): Lump Sum (Fixed Drinc)• A firm fixed total PriGe nffcr4Ag-4 r-9jeGtj the rinks aFe trar.4e4861-49m these, Enhr_.te_the__aentpaeter; and as _a .b o heudy or e�+ai `'fad ratheF,the eentFaoteF FAUSt P8449FM to the satisfast+en of Fejestma is -at er-ized. ❑■ Time and Materials: The County agrees to pay the contractor for the amount of labor time spent by the contractor's employees and subcontractors to perform the work (number of hours times hourly rate), and for materials and equipment used in the project (cost of materials plus the contractor's markup). This methodology is generally used in projects in which it is not possible to accurately estimate the size of the project, or when it is expected that the project requirements would most likely change. As a general business practice, these contracts include back-up documentation of costs; invoices would include number of hours worked and billing rate by position (and not company (or subcontractor) timekeeping or payroll records), material or equipment invoices, and other reimbursable documentation for the project. FE-1 Unit Price: The County agrees to pay a firm total fixed price (inclusive of all costs, including labor, materials, equipment, overhead, etc.) for a repetitive product or service delivered (i.e. installation price per ton, delivery price per package or carton, etc.). The invoice must identify the unit price and the number of units received (no contractor inventory or cost verification). 4.2 Any County agency may obtain services under this Agreement, provided sufficient funds are included in their budget(s). 4.3 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of the Agreement. Any untimely submission of invoices beyond the specified deadline period is subject to non-payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this Agreement. Page 2 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2466 16.F.7.f 4.4 The County, or any duly authorized agents or representatives of the County, shall have the right to conduct an audit of Contractor's books and records to verify the accuracy of the Contractor's claim with respect to Contractor's costs associated with any Payment Application, Change Order, or Work Directive Change. 45 ❑ hGable) Travel and Reimbursable Expenses: T-Favel d lull is ■ ■ ■ Tram- 110 a 5. SALES TAX. Contractor shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performance of the Work. Collier County, Florida as a political subdivision of the State of Florida, is exempt from the payment of Florida sales tax to its vendors under Chapter 212, Florida Statutes, Certificate of Exemption # 85-8015966531 C. 6. NOTICES. All notices from the County to the Contractor shall be deemed duly served if mailed or emailed to the Contractor at the following: Company Name: Universal Protection Service, LLC DIBIA Allied Universal Security Address: 13461 Parker Commons Blvd, Suite 200 Fort Myers, FL 33912 Authorized Agent: Robert Wood, Florida Region President Attention Name & Title: David Euier, Branch Manager Telephone: (215) 416-65141(904) 434-1510 E-Mall(s): Bob.Wood@aus.com 1 David.Euler@aus.com Page 3 of 17 Fixed Term Service Agreement [2023_ver.2] ,F Packet Pg. 2461 16.F.7.f All Notices from the Contractor to the County shall be deemed duly served if mailed or emailed to the County to: Board of County Commissioners for Collier County, Florida Division Name: Facilities Management Division Division Director: John McCormick y m Address: 3335 Tamiami Trail East Naples, FL 34112 co Administrative Agent/PM: Todd Fiedorowicz, Contract Administration Specialist Telephone: (239) 252-5857 E-Mail(s): Todd,Fiedorowicz@colliercountyfl.gov The Contractor and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 7. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Contractor or to constitute the Contractor as an agent of the County. 8. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Contractor. The County will not be obligated to pay for any permits obtained by Subcontractors. Payment for all such permits issued by the County shall be processed internally by the County. All non -County permits necessary for the prosecution of the Work shall be procured and paid for by the Contractor. The Contractor shall also be solely responsible for payment of any and all taxes levied on the Contractor. In addition, the Contractor shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted. The Contractor agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Contractor. 9. NO IMPROPER USE. The Contractor will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in effect or hereafter enacted or adopted. In the event of such violation by the Contractor or if the County or its authorized representative shall deem any conduct on the part of the Contractor to be objectionable or improper, the County shall have the right to suspend the Agreement of the Contractor. Should the Contractor fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty-four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Contractor further agrees not to commence operation during Page 4 of 17 Fixed Tend Service Agreement [2023 ver.2] Packet Pg. 2462 16.F.7.f the suspension period until the violation has been corrected to the satisfaction of the County. 10, TERMINATION. Should the Contractor be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said Agreement for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be sole judge of the non-performance. 2 a� In the event that the County terminates this Agreement, Contractor's recovery against the ;, County shall be limited to that portion of the Agreement Amount earned through the date of termination. The Contractor shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 11. NO DISCRIMINATION. The Contractor agrees that there shall be no discrimination as to race, sex, color, creed or national origin or any other class protected by federal or Florida law. 12. INSURANCE. The Contractor shall provide insurance as follows: A. ❑■ Commercial General Liability: Coverage shall have minimum limits of $ 1,000,000 Per Occurrence, $ 2,000,000 aggregate for Bodily Injury Liability and Property Damage Liability. The General Aggregate Limit shall be endorsed to apply per project. This shall include Premises and Operations; Independent Contractors; Products and Completed Operations and Contractual Liability. B. 0 Business Auto Liability: Coverage shall have minimum limits of $ 1,000,000 Per Occurrence, Combined Single Limit for Bodily Injury Liability and Property Damage Liability. This shall include: Owned Vehicles, Hired and Non -Owned Vehicles and Employee Non -Ownership. C. FW Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. The coverage must include Employers' Liability with a minimum limit of $ 1,000,000 for each accident. &,, ❑ urL i Pr$#e&siGn •' Irz-aW Ga "'-n-r'c�"r'rc'crrr;'r liability Page 5 of 17 Fixed Term Service Agreement [2023_ver.21 i Packet Pg. 2463 16.F.7.f F. ❑■ Employee Dishonesty, including Theft of Property of Others ; Coverage shall have minimum limits of $ 1,000,000 per Occurrence. G- ❑ shall have a ie minimits of $ n fi-f1r H ❑ Special Requirements: Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR, Collier County Government shall be listed as the Certificate Folder and included as an "Additional Insured" on the Insurance Certificate for Commercial General Liability where required. This insurance shall be primary and non-contributory with respect to any other insurance maintained by, or available for the benefit of, the Additional Insured and the Contractor's policy shall be endorsed accordingly. Current, valid insurance policies meeting the requirement herein identified shall be maintained by Contractor during the duration of this Agreement. The Contractor shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County thirty (30) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: thirty (30) days prior written notice, or in accordance with policy provisions. Contractor shall also notify County, in a like manner, within twenty-four (24) hours after receipt, of any notices of expiration, cancellation, non -renewal or material change in coverage or limits received by Contractor from its insurer, and nothing contained herein shall relieve Contractor of this requirement to provide notice. Contractor shall ensure that all subcontractors comply with the same insurance requirements that the Contractor is required to meet. 13. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Contractor shall defend, indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, whether resulting from any claimed breach of this Agreement by Contractor, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Contractor or anyone employed or utilized by the Contractor in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. Page 6 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2464 16.F.7.f 13.1 The duty to defend under this Article 13 is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the Contractor, County and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to Contractor. Contractor's obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. 14. AGREEMENT ADMINISTRATION. This Agreement shall be administered on behalf of the County by the Facilities Management Division 15. CONFLICT OF INTEREST. Contractor represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Contractor further represents that no persons having any such interest shall be employed to perform those services. 16. COMPONENT PARTS OF THIS AGREEMENT. This Agreement consists of the following component parts, all of which are as fully a part of the Agreement as if herein set out verbatim: Contractor's Proposal, Insurance Certificate(s), FE-1 Exhibit A Scope of Services, Exhibit B Fee Schedule, ❑■ RFP/ ❑ t-T-W❑ Ote # 23-8139 , including Exhibits, Attachments and Addenda/Addendum, ❑ eub&equePA "etes, and ❑ Other Exhibit/Attachment: Federal Contract Provisions and Assurances 17. APPLICABILITY. Sections corresponding to any checked box (■) expressly apply to the terms of this Agreement. 18. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this Agreement is subject to appropriation by the Board of County Commissioners. 19. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, Collier County Ethics Ordinance No. 2004-05, as amended, and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and/or quotes, and, c. immediate termination of any Agreement held by the individual and/or firm for cause. 20. COMPLIANCE WITH LAWS. By executing and entering into this Agreement, the Contractor is formally acknowledging without exception or stipulation that it agrees to comply, at its own expense, with all federal, state and local laws, codes, statutes, ordinances, rules, regulations and requirements applicable to this Agreement, including but not limited to those dealing with the Immigration Reform and Control Act of 1986 as Page 7 of 17 Fixed Term Service Agreement [2023 ver.2] Packet Pg. 2465 16.F.7.f located at 8 U,S.C. 1324, et seq. and regulations relating thereto, as either may be amended, as well as the requirements set forth in Florida Statute, §448.095; taxation, workers' compensation, equal employment and safety including, but not limited to, the Trench Safety Act, Chapter 553, Florida Statutes, and the Florida Public Records Law Chapter 119, if applicable, including specifically those contractual requirements at F.S. § 119,0701(2)(a)-(b) as stated as follows: IT IS THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT. IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, IT SHOULD CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: Division of Communications, Government and Public Affairs 3299 Tamiami Trail East, Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8999 Email: PubiicRecord Reg uest(D-colliercountyfl.gov The Contractor must specifically comply with the Florida Public Records Law to: 1. Keep and maintain public records required by the public agency to perform the service. 2. Upon request from the public agency's custodian of public records, provide the public agency with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. 3. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the public agency. 4. Upon completion of the contract, transfer, at no cost, to the public agency all public records in possession of the Contractor or keep and maintain public records required by the public agency to perform the service. If the Contractor transfers all public records to the public agency upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the public agency, upon request from the public agency's custodian of public records, in a format that is compatible with the information technology systems of the public agency. If Contractor observes that the Contract Documents are at variance therewith, it shall promptly notify the County in writing. Failure by the Contractor to comply with the laws Page 8 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2466 16.F.7.f referenced herein shall constitute a breach of this Agreement and the County shall have the discretion to unilaterally terminate this Agreement immediately. 21. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier County encourages and agrees to the successful Contractor extending the pricing, terms and conditions of this solicitation or resultant Agreement to other governmental entities at the discretion of the successful Contractor. 22. PAYMENTS WITHHELD. The County may decline to approve any application for payment, or portions thereof, because of defective or incomplete work, subsequently co discovered evidence or subsequent inspections. The County may nullify the whole or any part of any approval for payment previously issued and the County may withhold any payments otherwise due to Contractor under this Agreement or any other Agreement between the County and Contractor, to such extent as may be necessary in the County's M opinion to protect it from loss because of: (a) defective Work not remedied; (b) third party claims failed or reasonable evidence indicating probable fling of such claims; (c) failure of N Contractor to make payment properly to subcontractors or for labor, materials or a equipment; (d) reasonable doubt that the Work can be completed for the unpaid balance W of the Contract Amount; (e) reasonable indication that the Work will not be completed within the Contract Time; (f) unsatisfactory prosecution of the Work by the Contractor; or 3 (g) any other material breach of the Contract Documents. a If any conditions described above are not remedied or removed, the County may, after three (3) days written notice, rectify the same at Contractor's expense. The County also may offset against any sums due Contractor the amount of any liquidated or unliquidated obligations of Contractor to the County, whether relating to or arising out of this Agreement or any other Agreement between Contractor and the County. If a subcontractor is a related entity to the Contractor, then the Contractor shall not mark- up the subcontractor's fees. A related entity shall be defined as any Parent or Subsidiary of the Company and any business, corporation, partnership, limited liability company or other entity in which the Company or Parent or a Subsidiary of the Company holds any ownership interest, directly or indirectly. 23. ❑ GLEAN -UP. Contra,ter-agrees-te-keep -he-Rrejeet-site-elean-at al"fneeG 44ebfi6` +9mpletian of the S�Avlo and waste mateFialn ke m and about the RFejetrt site, as well as all tools, applianeesreenstFuetien equipment and MaGhinery and CuFpl mateFials,andleave the PFejeet site eleap. 24. STANDARDS OF CONDUCT: PROJECT MANAGER, SUPERVISOR, EMPLOYEES. The Contractor shall employ people to work on County projects who are neat, clean, well-groomed and courteous. Subject to the American with Disabilities Act, Contractor shall supply competent employees who are physically capable of performing their employment duties. The County may require the Contractor to remove an employee it deems careless, incompetent, insubordinate or otherwise objectionable and whose continued employment on Collier County projects is not in the best interest of the County. Page 9 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2467 16.F.7.f 25 ❑ 1AlAR-RAAITV Gentmetof expressly warrants that the gvoods materials and/e to th i and ,V.,;1uI'�ill t1'3'1 YY111"� efee#n and n, ,ffioient far the PUFpose intended. Goods shall be delivered free from any seeUrity . nterent or other lien, eneumbranee OF elainq of any third party. Any provided under this Affeemen shall be provided in MGOFdanee with generally arseepted � epaFtieulaF seWiee. These warranties shall survive insperatieR, aeGeptanee, passage of title Gentfast$rfurnished undef the GGAtFaGt Do shall be applied, installed, reRReGted, + used, Glean and GoR , #fabriGat9�� Ski r ifs --thin Gent�Gt DoGuments. 26. [:)TESTS AND INSPECTIONS if__the--G�et—Dow N aFdI Hai }eet , and fLIFniGh to the County the FeqWiFed GeFtifiGat8G of inspeetion, testing or appFeyal. A" 6eaEteassume fHII FeSPOHEArlity therefore, pay all easts on esenneotion therewith . . Betions, tests or approvals shall e performed on a manner and by Wganizatio% aGGeptable to the Ggunty- r Ammnry .-. and shall bent th of any may+ r damage Until final payment has been if GentFaoter o anyone f$ to the 1/4 lerli 8rether _•9•P unty's separa#e�he Sam B. GE)RtFaGteF shall not lead nor permit any Part of any s nt„re Fe be leaded in an,rn y manner that will endan- AUFe, nor shall GentFaeteF SUbjeet any part of the kNbfk-oFa gef-it, G. GontraetoF shall not diGtUFb any benohma* by the Cou-b to the PFE)jeet. if GentFaeter, or its subGE)AtFa6tE)FG, agents or anyone, GentFaetw is legally liable, djGtUFbs the a immediately notify the County. The Gounty shall re establish thr. hnnnhrnwkn..anrl..;;t Page 10 of 17 Fixed Term Service Agreement [2023 ver.2] N d t) d CO r t) d CO Cr M t>D M N d LL L 3 Q Q Packet Pg. 2468 16.F.7.f 28. SUBMITTALS AND SUBSTITUTIONS. Any substitution of prod uctslmate rials from specifications shall be approved in writing by the County in advance. 29. CHANGES IN THE WORK. The County shall have the right at any time during the y progress of the Work to increase or decrease the Work. Promptly after being notified of a change, Contractor shall submit an estimate of any cost or time increases or savings it foresees as a result of the change. Except in an emergency endangering life or property, co or as expressly set forth herein, no addition or changes to the Work shall be made except r upon modification of the Purchase Order by the County, and the County shall not be liable to the Contractor for any increased compensation without such modification. No officer, co employee or agent of the County is authorized to direct any extra or changed work orally. Any modifications to this Agreement shall be in compliance with the County Procurement a) Ordinance and Procedures in effect at the time such modifications are authorized. 00 30. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. 31. ADDITIONAL ITEMS/SERVICES. Additional items and/or services may be added to this Agreement in compliance with the Procurement Ordinance, as amended, and Procurement Procedures. 32. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Contractor with full decision -making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed -upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Contractor with full decision -making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 33. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. I ■ _ .A i - MIA w- IMITALCI i Page I 1 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2469 16.F.7.f as many eeple as3 , Red shall be aya�lable fer an amount of time adequate to fneet the Fequired Ge r shall not nhange Key Dersennel i mess th •llF3wing oendiiAns aFe ffleti \TJ ' `+F' ai . Th.. shall .-n'Z nerr.mernially reasenahle of FtS 4nnotify_ seven (7) days of the shange. The Gounty retains final appFeval of pFeposed Feplaeernen : N d personnel. V d 0 AGREEMENT STAFFING. The Contractor's personnel and management to be utilized ;, for this Agreement shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the Agreement. The Contractor shall assign as many people as necessary to complete required services on a timely basis, M and each person assigned shall be available for an amount of time adequate to meet required services. ti ■. - ■X ORDER OF PRECEDENCE (Grant Funded). In the event of any conflict between or among the terms of any of the Contract Documents and/or the County's Board approved Executive Summary, the terms of the Agreement shall take precedence over the terms of all other Contract Documents, except the terms of any Supplemental Conditions shall take precedence over the Agreement. To the extent any conflict in the terms of the Contract Documents cannot be resolved by application of the Supplemental Conditions, if any, or the Agreement, the conflict shall be resolved by imposing the more strict or costly obligation under the Contract Documents upon the Contractor at County's discretion. 36. ASSIGNMENT. Contractor shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement, or any part herein, without the County's consent, shall be void. If Contractor does, with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Contractor all of the obligations and responsibilities that Contractor has assumed toward the County. 37, SECURITY. The Contractor is required to comply with County Ordinance 200 4-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs. If required, Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement, This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least Page 12 of 17 Fixed Tenn Service Agreement [2023ever.2] CAO Packet Pg. 2470 16.F.7.f four (4) years. All of Contractor's employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid, as discussed below. All technicians shall have on their shirts the name of the contractor's business. The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL.-FMOPSncolliercountyfl.gov) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. Failure to notify within four (4) hours of separation may result in a deduction of $500 per incident. Collier County Sheriff's Office (CCSO) requires separate fingerprinting prior to work being performed in any of their locations. This will be coordinated upon award of the contract. If there are additional fees for this process, the Contractor is responsible for all costs. 38. ❑- SAFETY. All Contractors and subcontractors performing service for Collier County are required and shall comply with all Occupational Safety and Health Administration (OSHA), State and County Safety and Occupational Health Standards and any other applicable rules and regulations. Also, all Contractors and subcontractors shall be responsible for the safety of their employees and any unsafe acts or conditions that may cause injury or damage to any persons or property within and around the work site. Collier County Government has authorized the Occupational Safety and Health Administration (OSHA) to enter any Collier County Facility, property and/or right-of-way for the purpose of inspection of any Contractor's work operations. This provision is non- negotiable by any division/department and/or Contractor. All applicable OSHA inspection criteria apply as well as all Contractor rights, with one exception. Contractors do not have the right to refuse to allow OSHA onto a project that is being performed on Collier County Property. Collier County, as the owner of the property where the project is taking place shall be the only entity allowed to refuse access to the project. However, this decision shall only be made by Collier County's Risk Management Division Safety Manager and/or Safety Engineer. (Intentionally left blank -signature page to follow) Page 13 of 17 Fixed Term Service Agreement [2023 ver.2] A 0 Packet Pg. 2471 16.F.7.f IN WITNESS WHEREOF, the parties hereto, by an authorized person or agent, have executed this Agreement on the date and year first written above, ATTEST: BOARD OF COUNTY COMMISSIONERS Crystal K. Kinzel, Clerk of the Circuit COLLIER COUNTY, FLORIDA Court and Comptroller By: By: Rick LoCastro , Chairman Dated: (SEAL) Universal Protection Service, LLC DIBIA Allied Universal Security Services, LLC Contractor's Witnesses: Contractor K�Ez By: Contractor's First Witness signature Robert Wood, Presiden Florida Region Andrew Daniels, Vice President 'Type/print signature and titlef TTypelprint witness nameT Contractor's Second Witness Taylor McDonald, Director Govt Srvs TTypelprint witness namet Approved as to Form and Legality: County Attorney Print Name Page 14 of 17 Fixed Term Service Agreement [2023_ver,2 Packet Pg. 2472 16.F.7.f ❑■ following this page (containing 1 � ❑ this exhibit is not applicable Exhibit A Scope of Services pages) Page 15 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2473 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" Exhibit A Scope of Services BACKGROUND The Facilities Management Division is tasked to provide security to government buildings (screening for weapons, Z drugs), CCTV video surveillance, card access security details, building surveys, employee / general public investigations, m W and government functions (events) including increased security for Executives, Judges and Elected Officials and official guests of Collier County. The Contractor shall work in concert with the Facilities Management Division with the discharge of the duties. m DETAILED SCOPE OF WORK ai M The Scope of Services will establish requirements for Security Services. The following outlines Collier County's general o objectives in regard to the daily scope of work and expectations in regard to security officer's conduct and appearance. N Collier County reserves the right to remove any security officer from duty temporarily or permanently without cause. LL 1. Contractor's Responsibilities 3 It shall be understood and agreed that all services, materials and equipment shall comply fully with all Local, State and Q Federal laws and regulations. T Fingerprinting and Background Checks: The Contractor and employees or other representatives, including sub -contractors, are required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs, The Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least four (4) years. All of Contractor's employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor 1D badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid. The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL- FMOPS@colliercountyfl.gov) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. The Collier County Sheriff's Office (CCSO) requires separate fingerprinting prior to work being performed in any of their locations, This will be coordinated upon award of the contract. If there are additional fees for this process, the Contractor is responsible for all costs. The Contractor shall provide a benefit package for each security officer, including medical benefits with a significant portion of the cost must be paid by the Contractor. A summary of these benefits and cost to the security officers must be detailed in the proposal. These benefits will be maintained through -out the full term of the resultant contract. Page 1 of 11 Exhibit A — Scope of Services ILAD Packet Pg. 2474 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" Contractor must contribute more than 50% of the premium for employee only health insurance benefits (AHC compliant). Spouse or dependent health insurance coverage and 401 K benefits must be offered, but there is no minimum contribution set forth for the contractor, The Contractor will not subcontract any work without prior approval from the Division Representative or designee, The Contractor shall provide all management, administrative, and clerical functions required to ensure Contractor's effective and efficient performance under the contract. M L Upon Contract expiration or termination, the Contractor shall ensure a seamless transfer of Contract responsibilities with any subsequent Contractor necessary to transition the products and services of the resultant contract. m rn 2. Fixed Hourly Rates M ao Billing for services rendered will be based on the rates as negotiated and agreed upon by the Contractor and the County N contained in the fee schedule. The fixed county hourly rates shall contain all charges, including wages and benefits paid a LL to all Contractor personnel. There may be additional charges to the Division for additional training, equipment, and/or supplies requested by the Division. A request to adjust the fixed county hourly rates can be made during the renewal process. Price increases must be suppoiled by a change in the Producer Price Index (PPI) for current Series ID 561612561612, Security guards and patrol services. When requesting an adjustment to the fixed hourly rates, the Contractor shall submit a written request with justification detailing the reason(s) for the request sixty (60) days prior to the renewal date; an increase in the PPI is not sufficient justification for a price increase by itself. 3.Overtime Coverage a) The Division shall be invoiced for overtime incurred per the Overtime Rate as defined in the fee schedule. b) The Division may pay overtime at a rate of 1.5x the County hourly rate for security officers working posts over 40 hours per week or 8 hours per day. c) Pricing/Hourly Crates should include any impact the Patient Protection and Affordable Care Act might have on their employees now or in the future. d) The Division may be invoiced for overtime incurred for temporary assignments with less than 48-hour notice. e) The Division may be invoiced for overtime incurred for new assignments with less than two weeks' notice. fl The Division Representative or designee will provide written approval for overtime charges based on the fee schedule for new or temporary assignments. g) Overtime charges may be approved during natural or manmade disasters, a Board of Collier County Commissioners approved Emergency Activation or a Declared State of Emergency with the approval of the Division Representative or designee. 4. Emergency Response Premium With the approval of the Division Representative or designee, the negotiated emergency response percentage premium markup may be applied to the negotiated and agreed upon post supervisor and security officer pay rates contained in the Page 2 of I1 Exhibit A — Scope of Services CA Packet Pg. 2475 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" resultant contract fee schedule during a Board of Collier County Commissioners approved Emergency Activation or a Declared State of Emergency. The emergency response premium will be applied first to the post supervisor and security officer hourly pay rate then the post supervisor and security officer hourly pay rate markup will be applied. 5. Public Relations in m An important aspect of security duties involves public relations. The security officer is usually the first person contacted Z by visitors. The impression created by the security officer in the performance of the security officer's duties has a direct m bearing on an initial opinion formed of Collier County Government. It is the security officer's responsibility to ensure N that this impression is highly favorable. L V The security officer's actions will be firm and determined, yet polite in all dealings with staff, visitors, and other persons. y A cheerful "Good morning" or "Good evening", in greeting visitors sets a favorable impression of security officer performance. M Courtesy and tact are essential in dealing with Collier County staff, visitors, vendors, contractors, and all other persons 6. Holidays The Contractor will pay their employees at a rate of time and one half for working any Collier County observed holiday. The Contractor will invoice the County at a rate of time and one half. Upon request a list of holidays will be provided. 7. Recruitment & Selection The following guidelines must be used by the Contractor in the selection of personnel to be assigned to the Collier County designated facilities or posts: After a potential hire is processed through selection as stated below, the individual shall be made available to the Division Representative or designee for interview and evaluation prior to being assigned a post assignment. The documentation concerning screening/selection should be made available to the Division at this time. The final decision as to acceptability of any person for a post assignment will rest with the Division Representative or designee. All security officers must be fingerprinted and background checked by Division staff at the Contractor's expense, at the beginning and continuously throughout the contract period (currently, every 5 years or as directed). Any arrests of any of the Contractor's employees working for Collier County Government must be reported to the Division Representative or designee immediately. 8. Staffing Requirement and Turnover Rate It is the responsibility of the Contractor to ensure that post assignments are staffed for all scheduled shifts. In the event the Contractor cannot provide coverage for a scheduled post assignment, it is the Contractor's responsibility to ensure a replacement security officer is timely provided to cover the shift. Security officer turnover rates are a concern to the Division. The Contractor agrees to employ a continuous effort to achieve minimal turnover rates. Turnover shall mean the number of security officers removed from the Contractor's work force in Southwest Florida Region. Turnover rates shall include security officers who willingly leave the company, are laid off, or are terminated for cause. Turnover reports shall be provided every six (6) months during active contract time and available as requested by the Division Representative or designee. Post vacancies are also a concern to the Division. The Contractor agrees to employ a continuous effort to ensure low post vacancy. Collier County post vacancies shall be monitored on a continual basis by the Division. Page 3 of 11 Exhibit A — Scope of Services AO Packet Pg. 2476 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" 9. Security Officer Certification Security Officers assigned must maintain a valid Florida security D and G licenses. The Division must approve training plans and shift assignments. It is the responsibility of the Contractor to keep all security officers proficient at all skills. The Contractor will provide the Division Representative or designee with annual written proof of each security officer's m valid State of Florida Security D and G license and CPR/AED certifications (American Heart or American Red Cross). 10. Contractor's Program Manager a� N The Contractor's Program Manager (Program Manager) reports directly to the Division Representative or designee. This L position is a salaried/exempt position, The Program Manager is required to ensure understanding of, and compliance N with, the following in regard to courtesy, knowledge, training and responsibilities of subordinates. The performance of - work will be in compliance with the schedule of posts/hours. The Program Manager or designee will also conduct M investigations into duty related incidents as part of their assigned duties, o The Program Manager is responsible For the administrative functions associated with contract administration. These following duties are normal for this position; other duties may be required or assigned by the Division Representative or designee. The Program Manager duties include, but are not limited to: • Ensures Division compliance with applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations, • Consults with assigned staff to review work requirements, status, and problems; assists with complex or problem situations; provides direction, advice, and technical expertise. • Develops/implements policies and procedures as required; initiates emergency procedures as warranted. • Reviews operational problems and recommends changes in procedures and programs. • Investigates unusual occurrences when needed and ensures proper documentation. • Reviews logs, incident reports, and other documentation prepared by subordinate staff. • Processes a variety of documentation associated with Division operations, per established procedures and within designated time frames; distributes documentation or retains records as appropriate, • Communicates with Client, employees, other departments, law enforcement personnel, court officials, outside agencies and other individuals as needed to coordinate work activities. • Maintains liaison with the Collier County Sheriff's Office on matters of mutual concern. • Maintains a monthly incident report overview and send to Division Representative or designee. • Provides security for Collier County functions that have not been budgeted for. • Conducts internal investigations as requested. • Conducts security audits, site inspections as requested. • Maintains spreadsheets showing number of persons visiting County buildings and number of prohibited persons held at various checkpoints. • Review construction plans and make security recommendations, as requested. • Works with building occupants to determine security needs. • Coordinates with vendors on security systems to be installed, as requested. • Attends meetings; serves on committees or boards as needed. • Provides monthly AED and Assistance Box inspections with existing staff, 11. Contractor's Assistant Program Manager Assists the Program Manager as directed. May relieve the Program Manager as needed. The following duties are normal for this position; other duties may be required or assigned. The Assistant Program Page 4 of 11 Exhibit A — Scope of Services rA o Packet Pg. 2 7 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" Manager's duties include, but are not limited to: • Training: The Division may, at its expense, secure within the scope of the Contract, the services of an additional staffing member to oversee training, This is in addition to any other training clauses addressed within this Contract. • Provides monthly AED and Assistance Box inspections with existing staff. • Investigates unusual occurrences when needed and ensures proper documentation. • Conducts internal investigations as requested. • Conducts security audits, site inspections as requested. N • Works with building occupants to determine security needs. L V 12. Contractor's Operations Supervisor (D Assists the Program Manager as directed. May relieve the Program Manager as needed. The Operations Supervisor is responsible for the operational work functions associated with overseeing the continuing implementation of measures designed for the safety and security of the Collier County Government Campuses. The following duties are normal for this position; other duties may be required or assigned. The Operations Supervisor's duties include, but are not limited to: • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. • Coordinates daily work activities; organizes and prioritizes workload; prepares work schedules to ensure adequate coverage; maintains attendance records; makes work assignments; monitors status of work in progress; inspects completed work; troubleshoots problem situations. • Ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals. • Maintains records pertaining to employee attendance and reviews time sheets for shift personnel. • Reviews operational problems and recommends changes in procedures and programs. • Investigates injuries, incidents, grievances, complaints, or allegations made by/about staff; initiates problem resolution; adjusts employee grievances in accordance with policy. + Interprets and enforces public safety rules, regulations and procedures; maintains a secure and peaceful environment on the campus. • Supervises completion of applicable forms, securing of lost property and explaining of campus rules, regulations and procedures. • Ensures availability of adequate equipment and supplies; initiates requests for new or replacement items. • Communicates via telephone and /or two-way radio; provides information and assistance; takes and relays messages; responds to requests for service or assistance. • Operates a computer to enter, retrieve, review or modify data; verifies accuracy or entered data and make corrections as appropriate; utilizes word processing, spreadsheet, database, desktop publishing, a -mail or other software programs). 13. Contractor's Post Supervisor The Post Supervisor is responsible for daily operations associated with overseeing the continuing implementation of measures designed for the safety and security of the Collier County Government Campuses. The following duties are normal for this position; other duties may be required or assigned. The Post Supervisor's duties include, but are not limited to: Page 5 of I I Exhibit A -- Scope of Services :A.0 Packet Pg. 2478 16.F.7.f Request for Proposal (RFP) No, 23-8139 "Security Services" • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. • Coordinates daily work activities; organizes and prioritizes workload; prepares work schedules to ensure adequate coverage; maintains attendance records; makes work assignments; monitors status of work in progress; inspects completed work; troubleshoots problem situations. • Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; m initiates any actions necessary to correct deviations or violations. V • Ensures adherence to established safety procedures; monitors work environment and use of safety equipment m to ensure safety of employees and other individuals. N • Consults with assigned staff to review work requirements, status, and problems; assists with complex or L problem situations; provides direction, advice, and technical expertise. • Maintains records pertaining to employee attendance, available vacation/sick benefits, and other N personnel/payroll issues; reviews/approves time sheets for shift personnel. - • Conducts training for subordinates in methods and techniques used in the administration of government M security; conducts emergency drills; conducts roll calls; ensures that in-service training is presented and properly documented. N • Develops/implements policies and procedures as required; initiates emergency procedures as warranted.LL a • Reviews operational problems and recommends changes in procedures and programs. • Assumes responsibilities of Operations Supervisor in emergency situations. + Investigates injuries, incidents, grievances, complaints, or allegations made by/about staff; initiates problem 3 resolution; adjusts employee grievances in accordance with policy. Q • Coordinates scheduled activities on the campus. 14, Posts / Weekly Hours The following is a summary of the post assignments and hours which will be required for Collier County. At the discretion of the Division Representative or designee may add or delete post assignments. Any new post assignment will be charged at the same established hourly rate. Each post has a set (often changing) of post orders. These may include but are not limited to: locking and unlocking doors, setting out parking cones, assisting the public with directions and or information, and other duties associated with keeping the building and its occupants and its visitors' safe. The Contractor will develop recommendations for coverage after conducting an analysis of the security needs. The number of security officers and hours are at the discretion of the Division Representative or designee. Typical positions and hours include but are not limited to: Posts Position Salary/Hourly Weekly Hours Administration Program Manager Salary 40 7:00 AM to 3:30 PM Administration Assistant Program Manager Salary 40 7:30 AM to 4:30 PM Main Courthouse Operations Supervisor Salary 40 6:30 AM to 3:00 PM Main Courthouse Post Supervisor Hourly 40 5:00 AM to 1:00 PM Main Courthouse Post Supervisor Hourly 40 1:00 PM to 9:00 PM Main Courthouse Security Officer Hourly 40 8:00 AM to 4:00 PM Main Courthouse Security Officer Hourly 40 7:00 AM to 3:00 PM Main Courthouse Security Officer Hourly 40 7:00 AM to 3:00 PM Main Courthouse Security Officer Hourly 40 7:30 AM to 3:30 PM Page G of 11 Exhibit A — Scope of Services r7AO Packet Pg. 2479 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" Main Courthouse Security Officer Hourly 40 7:30 AM to 3:30 PM Main Courthouse Security Officer Hourly 40 1:00 PM to 9:00 PM Main Courthouse Security Officer Hourly 40 1:00 PM to 9:00 PM Main Courthouse Security Officer Hourly 40 1:00 PM to 9:00 PM Main Courthouse (Sat AM) Security Officer Hourly 4 8:00 AM to 12;00 PM Main Courthouse (Sun AM) Security Officer Hourly 4 8:00 AM to 12:00 PM Main Courthouse Annex Security Officer Hourly 50 7:30 AM to 5:30 PM Main courthouse Annex (optional) Security Officer Hourly 50 7:30 AM to 5:30 PM Administration Building-(F) Post Supervisor Hourly 40 7:00 AM to 3:00 PM Administration Building-(F) Security Officer Hourly 40 6:15 AM to 3:00 PM Administration Building-(F) Security Officer Hourly 40 7:00 AM to 3:00 PM Administration Building-(F) Security Officer Hourly 30 3:00 PM to 9:00 PM Administration Building-(F) Security Officer Hourly 30 3:00 PM to 9:00 PM Health Building- Lobby Security Officer Hourly 50 7:30 AM to 5:30 PM Health Building-3rd Floor Security Officer Hourly 45 8:00 AM to 5:00 PM lmmokalee Gov't Center Security Officer Hourly 47.5 7:45 AM to 5:15 PM Emergency Service Center Security Officer Hourly 40 8:00 AM to 5:00 PM Operations Center- Building W Security Officer Hourly 40 8:00 AM to 5:00 PM Operations Center- Buildiniz W Security Officer Hourly 40 4:00 PM to 12:00 AM Operations Center- Building W Security Officer Hourly 40 12:00 AM to 8:00 AM Public Utilities Posts Position Salary/Hourly Weekly Hours County -wide Patrol Post Supervisor Hourly 45 Varied County -wide Patrol Security Officer Hourly 40 Varied County -wide Patrol Security Officer Hourly 40 Varied South Regional Water Treatment Pant Security Officer Hourly 40 7:00 AM to 3:00 PM North Regional Water Treatment Plant Security Officer Hourly 40 7:00 AM to 3:00 PM South Wastewater Treatment Plant Security Officer Hourly 40 6:00 AM to 2:00 PM North Wastewater Treatment Plant Security Officer Hourly 40 7:00 AM to 3:00 PM Golden Gate Cash Office Security Officer Hourly 45 9:00 AM to 6:00 PM All posts and hours will be adjusted as needed throughout the Contract period. Posts requiring armed guards will be paid for the G license, posts not requiring armed will be paid at a D license rate. The Division Representative or designee may request selected individuals of the Contractor to work a special post Page 7 of 11 Exhibit A — Scope of Services CAO in m aD Cn m Packet Pg. 2480 16.F.7.f Request for Proposal (]RFP) No. 23-8139 "Security Services" assignment, especially when a particular skill set and/or personality are required for the post assignment. 15. Meals and Lodging In the event of a Board of Collier County Commissioners approved Emergency Activation or due to a natural or manmade disaster, or a Declared State of Emergency the Contractors staff may become imbedded with Collier County Staff. In this m event, at the sole discretion of the Division Representative or designee, the County may elect to feed and/or house the 2 Contractor's personnel at the County's expense. W Upon approval by Division Representative or designee, security officers travel expenses including food and lodging shall L be on a cost reimbursement basis. Contractor must provide confirmation and proof of all expenses for reimbursement. Contractor must issue a separate invoice for reimbursable expenses. m 16. Habits A dignified bearing will be maintained on duty at all times. Tobacco use and gum/tobacco chewing while on post is prohibited. Tobacco use is prohibited throughout the site by any Security Officers while on duty. All Contractor employees are required to display the needed qualities of honesty, alertness, loyalty and intelligence which are essential for the efficient performance of security duties at ail times while on duty. 17. Uniform and Appearance Uniforms will be provided to each security officer by the Contractor, at no cost to the employee or Collier County., Replacements shall be provided when necessary and/or as directed by Collier County. Replacements should be provided when normal wear and/or extraordinary duty causes uniform to cease to produce a positive professional appearance. However, the proper care and maintenance of the uniforms and equipment is the responsibility of each individual and reasonable standards of neatness will be maintained at all times. The County must approve in advance any uniform worn on County sites and post assignments. • The uniform will be kept clean, in good repair, and pressed. • Shoes will be kept neatly polished. + The complete prescribed uniform and equipment will be worn while on duty. 18. Identification Cards All security officers, regardless of rank, will carry on their person and be fully visible at all times an ID card provided by the Division and any other requirements made by their employer or the State of Florida. Lost or stolen badges will be documented accordingly and reported as soon as possible or at least within 24 hours after the badge is lost to the Division Representative or designee. An employee who is no longer assigned to a Collier County post must return the badge issued. Employees are personally responsible for the loss or willful damage to county badges. 19. Personal Hygiene Personal cleanliness and neatness are basic requirements for all security officers. All security officers must comply with the Collier County Manager's Administrative Policy (CMA) 5349 Appearance and Personal Hygiene. Page 8 of 11 Exhibit A —,Scope of Services CAu Packet Pg. 2481 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" 20. Driving County Vehicles With the approval of the Division Representative or designee, employees of the Contractor may drive Collier County vehicles. Anyone driving a Collier County vehicle will submit to having their driver's license reviewed for traffic violations at least annually, will sign the Collier County's Fleet Management's Agreement and must comply with CMA 5202, The Division Representative or designee may revoke driving privileges at any time without cause. 21. Training The training program for Collier County will be unique in concept. It is an attempt by Collier County to pull the best from the Contractor's training resources then add specialized input. The Contractor is responsible for required training and coordination. Required includes those requirements necessary to maintain the security officer's licenses and CPR/AED. The conditions below are meant to be minimum requirements. Changes and additions will be published as required to meet security needs within a changing environment. The Contractor is required to respond to such modifications by promptly making appropriate, reasonable and timely alterations to the training program. All State regulatory requirements shall be met. Additional Training Program is meant to be over and above all initial and required training. Collier County, at its sole discretion, may reimburse Contractor for special training required by the Division Representative or designee and / or may at its expense, train both Contractor's Officers and in-house officers using outside experts at its expense. This ensures that all security officers are trained alike. Additional Training and or certification programs and special assignments may be approved by the Division Representative or designee and paid for by Coiner County when it is deemed in the best interest of Collier County. Programs may include but are not limited to: Firearm Training, Dignitary Executive Protection, Self Defense Training, Medical Training (Advanced Medical courses and / or First Aid Training) and the associated travel costs. Contractor's security officers are expected to attend all training programs provided by the Division at Collier County's expense, Training provided to Division from the Contractor or sub -contractor when requested by the Division will be invoiced separately and presented as a lump sum price inclusive of all costs (speakers, experts, range and or facilities fees, food, etc.). The use of a sub -contactor will be allowed a maximum 15% markup. Markup percentage on ammunition, equipment, and supplies shall not exceed 10%. The Contactor shall provide a proposal for the Division's approval in advance of rendering the services. 22. Testing Each security officer assigned to posts with x-ray machines will participate in weekly computer -generated tests, identifying threats (guns, knives, bombs, etc.). These tests are generated from the x-ray machines. At least once a week each security officer assigned to posts will test on a software package (Safe Passage). This system provides threat images associated with building security. At its discretion, the Division reserves the right to request Reasonable -Suspicion Drug Testing of employees of Contractor or any sub -contractor in accordance with Collier County CMA. When the use of alcohol or controlled substances by a Contractor or sub -contractor employee is confirmed through authorized test, employees will be recommended for corrective action, up to and including removal from contract. Page 9 of 11 Exhibit A — Scope of Services in m m Cn �L m AO Packet Pg. 2482 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" On an irregular basis, the Division and or the 20`h Judicial Circuit Court will conduct actual physical tests employing individual and or equipment, testing the efficiently of the screening procedures. a) Failed Screening Tests The County reserves the right to fine the Contractor and deduct from invoices, at the discretion of the Division m Representative or designee, for failure to comply with the contract for test failures at the 20`h Judicial Circuit V Courthouse and or any Collier County facility.: M Schedule: • First Failure —Oral Warning • Second Failure — Written Warning (D rn • Third Failure — $500 • Fourth Failure — $1,000 M • Failures after the fourth failure - $1,000 0 • The Division may elect to have the security officer retrained in lieu of or in addition to fines. N 23. Vehicles The County has the right to request the Contractor to provide vehicles. Examples of vehicles includes but are not limited to golf cart, Segway, car, truck, etc. In the event of a natural or manmade disaster or Declared State of Emergency, Contractor will procure vehicles to use during and post event. Vehicles provided by the Contractor will prominently display signage with the word Security and the company's name on the vehicle's exterior. Unit price for Contractor supplied vehicles is all inclusive, including but not limited to fuel, maintenance, repair, and vehicle transport to and from post locations. Examples of vehicles include but are not limited to: • Golf Cart • Segway • Sedan • Sport Utility Vehicle • Pickup Truck 24. Equipment a) Telephones: Contractor shall ensure that all post telephones are used for official business relating to performance of security duties only and not for personal calls. Personal calls shall be limited to incidental use only and shall not be conducted using the primary security telephone as it may impact emergency response. Compliance with Collier County internet/e-mail policy, per CMA 5405, Computer/Technology use is required. Each employee must sign the CMA 5405 Attestation, agreeing to the terms, conditions, and restrictions of CMA 5405. b) Firearms: Any security officer assigned a side arm will carry a Division Representative or designee approved firearm. c) Plain clothes armed security officers will carry a Division Representative or designee approved firearm. d) Ammunition: Only Division authorized, Contractor purchased ammunition will be used while on Collier County posts and or assignments. If requested by Division Representative or designee, the Contractor may purchase approved ammunition and may submit for reimbursement with allowed markup of 10%. c) Tasers: The Contractor will at their expense equip their employees with Division Representative or designee approved tasers at the request of the Division Representative or designee with the proper training certified. Page 10of11 Exhibit A — Scope of Services "A( Packet Pg. 2483 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" f) OC Spray: The Contractor will at their expense equip their employees with Division Representative or designee approved OC at the request of the Division Representative or designee with the proper training certified. g) Handcuffs: The Contractor will at their expense equip their employees with Division Representative or designee approved handcuffs at the request of the Division Representative or designee with the proper training certified, m V h) Office Supplies: The Contractor will, at their expense, equip their employees with supplies and equipment to m include but not limited to: computers, printers, toner, and general office supplies necessary to conduct day to day N operations. L i) Reports/Manuals: The Contractor or it's subcontractor(s) may be directed to write special reports, SOP's, and (D Policy and Procedures. ai M j) Unauthorized Equipment: No security officer will have in their possession any equipment not approved in advance by the Division Representative or designee. N If requested by Division Representative or designee, the Contractor may purchase approved equipment and may submit for reimbursement with allowed markup of 10%. Page 11 of 11 Exhibit A — Scope of Services i-A . Packet Pg. 2484 16.F.7.f Exhibit B Fee Schedule following this page (containing 1 pages) Page 16 of 17 Fixed Term Service Agreement [2023_ver.2] 'hr Packet Pg. 2485 16.F.7.f Request for Proposal (RFP) No. 23-8139 "Security Services" EXHIBIT B FEE SCHEDULE Position Hourly Pay Rate Rate County Hourly Program Manager $39.79 $53.72 Assistant Program Manager $30.95 $41.78 Supervisor $28.46 $38.42Operations Post Supervisor $23.50 $32.90 Security Officer Armed $21.50 $29.85 Security Officer Un-Armed $19.50 $27.78 Pa rate Markup Percentage Percentage Markup on Contractor employee pay rate for unidentified_positions 39% Emergency Response Program; Percentage Markup on Post Supervisor and Security Officer Hourly Pay Rate 160% Vehicles Daily WeeklyMonthl Golf Cart $30.46 $152.31 $660.00 Segway $26.92 $134.62 $583.33 Sedan $63.92 $319.62 $1,385.00 Sport Utility Vehicle $74.77 $373.85 $1,620.00 Pickup Truck $81.88 $409.38 $1,774.00 Position Hourly Pay Rate County Hourly Rate Special Details $25.00 $37.50 Shift Differential $2.00 $2.84 Emergency Response Team $30.00 $72.50 The Special Details position rates are applicable to unscheduled security assignments outside of contract post assignments and personnel assigned will not be pulled from other County assignments. Special Detail positions will require approval from Division Director or designee from the requesting Department/Division. Regarding the Shift Differential, the Shift Differential rates are applicable to hours worked between 10:00 PM and 6:00 AM. The Emergency Response Premium will apply to Allied personnel assigned to an identified position with Coilier County before a Board of Collier County Commissioners approved Emergency Activation or a Declared State of Emergency. The Emergency Response Team (ERT) rate will apply to new Allied personnel temporarily assigned to Collier County after a Collier County Board of Commissioners approved Emergency Activation or a Declared State of Emergency. Prices shall remain firm for the initial term of this Agreement. MARKUP: Equipment, ammunition, and supplies markup: 10% Subcontractor markup: 15% Page 1 of 1 CNO Exhibit B — Fee Schedule N m m CO r �L m CO cr; M r OP M N a. LL a Q an 0 N ti N Packet Pg. 2486 16.F.7.f Other Exhibit/Attachment Description; Federal Contract Provisions and Assurances FW following this page (containing 11 pages) ❑ this exhibit is not applicable Page 17 of 17 Fixed Term Service Agreement [2023_ver.2] Packet Pg. 2487 16.F.7.f I !1'fl 11 V, 1. UNIVERSAI, SIGNED EXHIBITS EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES FEDERAL EMERGENCY MANAGEMENT AGENCY PUBLIC ASSISTANCE The supplemental conditions contained in this section are intended to cooperate with, to supplement, and to modify the general conditions and other specifications. In cases of disagreement with any other section of this contract, the Supplemental Conditions shall govern. This is an acknowledgement that FEMA financial assistance will be used to fund all or a portion of the contract. Pursuant uniform requirements of federal awards (2 CFR Part 200.23) the definition of CONTRACTOR is an entity that receives a Contract / Purchase Order. Compliance with Federal Law, Regulatlons and Executive Orders-, The Sub -Recipient (County) agrees to include in the subcontract that (i) the subcontractor is bound by the terms of the Federally -Funded Subaward and Grant Agreement, (ii) the subcontractor is bound by all applicable state and Federal laws and regulations, and (iii) the subcontractor shall hold the Division and Sub -Recipient harmless against all claims of whatever nature arising out of the subcontractor's performance of work under this Agreement, to the extent allowed and required by law. Specifically, the Contractor shall be responsible for being knowledgeable and performing any and all services under this contract in accordance with the following governing regulations along with all applicable Federal law, regulations, executive orders, FEMA policies, procedures, and directives. o 2 C.F.R. Part 200 Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards c, 44 C.F,R. Part 206 The Robert T. Stafford Disaster Relief and Emergency Assistance Act, Public Law 93- 288, as amended, 42 U.S.G. 5121 et seq., and Related Authorities FEMA Public Assistance Program and Policy Guide EXHIBIT I - 1 Packet Pg. 2488 16.F.7.f "i'LLIEDUNIVERSAV ._ --IWO.f� r�vJ. EXHIBIT I FEDERAL_ CONTRACT PROVISIONS AND ASSURANCES Access to Records: The contractor agrees to provide the County, the Florida Department of Emergency Management, the FEMA Administrator, the Comptroller General of the United States, or any of their authorized representative's access to any books, documents, papers, and records of the Contractor which are directly pertinent to this contract for the purposes of making audits, examinations, excerpts, and 2 transcriptions. (2) The Contractor agrees to permit any of the foregoing parties to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed. (3) The contractor agrees to provide the FEMA Administrator or his authorized representatives' access to construction or other work >% sites pertaining to the work being completed under the contract. (4) In compliance with section 1225 of the Disaster Recovery Act of 2016, the County and the Contractor acknowledge and agree that no language in this contract is intended to prohibit audits or internal reviews by the FEMA Administrator or the Comptroller co General of the United States. Affirmative Socioeconomic Steps: If subcontracts are to be let, the prime contractor is required to take cr; r all necessary steps identified in 2 C.F.R. § 200.321(b)(1)-(5) to ensure that small and minority businesses, 00 women's business enterprises, and labor surplus area firms are used when possible. N Changes: To be allowable under a FEMA grant or cooperative agreement award, the cost of any contract d LL change, modification, amendment, addendum, change order, or constructive change rnust be necessary, allowable, allocable, within the scope of the grant or cooperative agreement, reasonable for the scope of work, and otherwise allowable. Q DHS Beal, Logo, and Flags: The contractor shall not use the OHS seal(s), logos, crests, or reproductions of flags or likenesses of OHS agency officials without specific FEMA pre- approval. The contractor shall N include this provision in any subcontracts. 1- Domestic Preference for Procurements: As appropriate and to the extent consistent with law, the non - Federal entity should, to the greatest extent practicable under a Federal award, provide a preference for the purchase, acquisition, or use of goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other manufactured products). The requirements of this section must be included in all subawards including all contracts and purchase orders for work or y products under this award. For purposes of this section: "Produced in the United States" means, for iron and steel products, that all manufacturing processes, from the initial melting stage through the application of coatings, occurred in the United States. "Manufactured products" means items and construction materials composed in whole or in part of non-ferrous metals such as aluminum; plastics and polymer -based products such as polyvinyl chloride pipe; aggregates such as concrete; glass, including optical fiber; and lumber. U License and Delivery of Works Subject to Copyright and Data Rights: The Contractor grants to the 01 County, a paid -up, royalty -free, nonexclusive, Irrevocable, worldwide license in data first produced in the V performance of this contract to reproduce, publish, or otherwise use, including prepare derivative works, distribute copies to the public, and perform publicly and display publicly such data. For data required by M the contract but not first produced in the performance of this contract, the Contractor will identify such data and grant to the County or acquires on its behalf a license of the same scope as for data first produced in the performance of this contract. Data, as used herein, shall include any work subject to copyright under N 17 U.S.C. § 102, for example, any written reports or literary works, software and/or source code, music, choreography, pictures or images, graphics, sculptures, videos, motion pictures or other audiovisual works, sound andlor video recordings, and architectural works. Upon or before the completion of this contract, the t Contractor will deliver to the County data first produced in the performance of this contract and data U required by the contract but not first produced in the performance of this contract in formats acceptable by r Q the County. No Obligation by Federal Government; The Federal Government is not a party to this contract and is not subject to any obligations or liabilities to the non -Federal entity, contractor, or any other party pertaining to any matter resulting from the contract, EXHIBIT I - 2 ® ss Packet Pg. 2489 16.F.7.f 'AAEDUNiVERSAL It, ore -'tw yru. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Prohibition on Covered Telecommunications Equipment or Services: (a) Definitions. As used in this clause, the terms backhaul; covered foreign country; covered telecommunications equipment or services; interconnection arrangements; roaming; substantial or essential component; and telecommunications equipment or services have the meaning as defined in FEMA Policy, #405-143-1 Prohibitions on Expending FEMA Award Funds forcovered •2 Telecommunications Equipment or Services As used in this clause — co (b) Prohibitions. r L (1) Section 889(b) of the John S. McCain National Defense Authorization Act for Fiscal Year2019, Pub. L. No. 115-232, and 2 C.F.R. § 200.216 prohibit the head of an executive agency on or after Aug.13, 2020, co from obligating or expending grant, cooperative agreement, loan, or loan guarantee funds on certain telecommunications products or from certain entities for national security reasons. M (2) finless an exception in paragraph (c) of this clause applies, the contractor and its subcontractors may not use grant, cooperative agreement, loan, or loan guarantee funds from the Federal Emergency Management Agency to: (1) Procure or obtain any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology of any system; (ii) Enter into, extend, or renew a contract to procure or obtain any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology of any system; (iii) Enter into, extend, or renew contracts with entities that use covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system; or (iv) Provide, as part of its performance of this contract, subcontract, or other contractual instrument, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. (c) Exceptions. (1) This clause does not prohibit contractors from providing — (i). A service that connects to the facilities of a third -party, such as backhaul, roaming, or interconnection arrangements; or (ii). Telecommunications equipment that cannot route or redirect user data traffic or permit visibility into any user data or packets that such equipment transmits or otherwise handles. (2) By necessary Implication and regulation, the prohibitions also do not apply to: (i). Covered telecommunications equipment or services that: i. Are not used as a substantial or essential component of any system; and ii. Are not used as critical technology of any system. (ii). Other telecommunications equipment or services that are not considered covered telecommunications equipment or services. (d)Reporting requirement. (1) In the event the contractor identifies covered telecommunications equipment or services used as a substantial or essential component of any system, or as critical technology as part of any system, during contract performance, or the contractor is notified of such by a subcontractor at any tier or by any other source, the contractor shall report the information in paragraph (d)(2) of this clause to the recipient or subrecipient, unless elsewhere in this contract are established procedures for reporting the information. (2) The Contractor shall report the following Information pursuant to paragraph (d)(1) of this clause: (i) Within one business day from the date of such identification or notification: The contract number; the order number(s), if applicable; supplier name; supplier unique entity identifier (if known); supplier Commercial and Government Entity (CAGE) code (if known); brand; model number (original equipment manufacturer EXHIBIT 1- 3 0=!, Packet Pg. 2490 16.F.7.f ".I,1EDUNIVERSAU EXHIBIT I FEDERAL. CONTRACT PROVISIONS AND ASSURANCES number, manufacturer part number, or wholesaler number); item description; and any readily available information about mitigation actions undertaken or recommended. (ii) Within 10 business days of submitting the information in paragraph (d)(2)(i) of this clause: Any fuilher available information about mitigation actions undertaken or recommended. In addition, the contractor shall describe the efforts it undertook to prevent use or submission of covered lelecommuniCatiOn5 equipment or services, and any additional efforts that will be incorporated to prevent future use or submission of covered telecommunications equipment or services. r (e) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph(e), in all subcontracts and other contractual instruments. m Program Fraud and False or Fraudulent Statements or Related Acts. The Contractor acknowledges cr that 31 U.S.G. Chap. 38 (Administrative Remedies for False Claims and Statements) applies to the ch contractor's actions pertaining to this contract. o Rights to Inventions Made Under a Contract or Agreement: Exempt from FEMA Public Assistance Funding Suspension and Debarment: (t) This contract is a covered transaction for purposes of 2 C.F.R. pt. 180 and 2 C.F.R. pt. 3000. As such the contractor is required to verify that none of the contractor, its principals (defined at 2 C.F.R. § 180.995), or its affiliates (defined at 2 C.F.R- § 180.905) are excluded (defined at 2 C.F.R. § 180,940) or disqualified (defined at 2 C.F-R. § 180.936). (2) The contractor must comply with 2 C.F.R. pt. 180, subpart C and 2 C.F,R. pt. 3000, subpart C and must include a requirement to comply with these regulations in any lower tier covered transaction it enters into. (3) This certification is a material representation of fact relied upon by the County. If it is later determined that the contractor did not comply with 2 C.F.R. pt, 180, subpart C and 2 C.F.R. pt. 3000, subpart C, in addition to remedies available to the County, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment. (4) The bidder or proposer agrees to comply with the requirements of 2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C while this offer is valid and throughout the period of any contract that may arise from this offer. The bidder or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions. Procurement of Recovered Materials (§200.323) (Over $10,000): In the performance of this contract, the Contractor shall make maximum use of products containing recovered materials that are EPA - designated items unless the product cannot be acquired— Competitively within a timeframe providing for compliance with the contract performance schedule; Meeting contract performance requirements; or At a reasonable price. Information about this requirement, along with the list of EPA -designated items, is available at EPA's Comprehensive Procurement Guidelines webpage: httl�r::tl=��rv��.apa.c�ovl7i�tmtcort�t>rc,lt�nsivr:• proc�re�mer�t-guirieline-r.,pg-}>rbrlrarti, The Contractor also agrees to comply with all other applicable requirements of Section 6002 of the Solid Waste Disposal Act. Termination for Cause and Convenience (over $10,000): See Standard Purchase order and/or Contract Terms and Conditions Byrd Anti -lobbying Amendment (31 U.S.C. § 1352 (as amended) (over $100,000): Contractors who apply or bid for an award of $100,000 or more shall File the required certification. Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for Influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract, grant, or any other award covered by 31 U.S.C. § 1352. Each tier shall also disclose any lobbying with non -Federal funds that takes place in connection with obtaining any Federal award. Such disclosures are forwarded from tier to tier up to the recipient EXHIBIT I - 4 ® 11 Packet Pg. 2491 16.F.7.f "�.IEUNIVERSA�: "fe;,; EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Contractors must sign and submit a certification to the County with each bid or offer exceeding $100,000 See Certifications and Assurances and the end of this document, y Contract Work Hours and Safety Standards Act (40 U.S.C. 3701-3708) (over $100,000); Where m 2 applicable, all contracts awarded by the solicitor In excess of $100,000 that involve the employment of mechanics or laborers must include a provision for compliance with 40 U.S.C. 3702 and 3704, as rn supplemented by Department of Labor regulations (29 CFR Part 5). r L (1) Overtime requirements_ No contractor or subcontractor contracting for any pail of the contract work which may require or involve the employment of laborers or mechanics shall require or permit any such laborer or mechanic in any workweek in which he or she is employed on such work to work in excess of forty hours in such workweek unless such laborer or mechanic receives compensation at a rate not less cr M than one and one-half times the basic rate of pay for all hours worked in excess of forty hours in such workweek. (2) Violation; liability for unpaid wages: liquidated damages. In the event of any violation of the clause set forth in paragraph (1) of this section the contractor and any subcontractor responsible therefor shall be liable for the unpaid wages. In addition, such contractor and subcontractor shall be liable to the United States (in the case of work done under contract for the District of Columbia or a territory, to such District or to such territory), for liquidated damages. Such liquidated damages shall be computed with respect to each individual laborer or mechanic, including watchmen and guards, employed in violation of the clause set forth in paragraph (1) of this section, in the sum of $27 for each calendar day on which such individual was required or permitted to work in excess of the standard workweek of forty hours without payment of the Overtime wages required by the clause set forth in paragraph (1) of this section. (3) Withholding for unpaid wages and liquidated damages. The County or FEMA shall upon its own action or upon written request of an authorized representative of the Department of Laborwithhold or cause to be withheld, from any moneys payable on account of work performed by the contractor or subcontractor under any such contract or any other Federal contract with the same prime contractor, or any other federally -assisted contract subject to the Contract Work Hours and Safety Standards Act, which is held by the same prime contractor, such sums as may be determined to be necessary to satisfy any liabilities of such contractor or subcontractor for unpaid wages and liquidated damages as provided in the clause set forth in paragraph (2) of this section. (4) Subcontracts. The contractor or subcontractor shall insert in any subcontracts the clauses set forth in paragraph (1) through (4) of this section and a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for compliance by any subcontractor or lower tier subcontractor with the clauses set forth in paragraphs (1) through (4) of this section." For contracts that are only subject to Contract Work Hours and Safety Standards Act and are not subject to the other statutes in 29 C.F.R. § 5.1 "Further Compliance with the Contract Work Hours and Safety Standards Act. (1) The contractor or subcontractor shall maintain payrolls and basic payroll records during the course of the work and shall preserve them for a period of three years from the completion of the contract for all laborers and mechanics, including guards and watchmen, working on the contract. Such records shall contain the name and address of each such employee, social security number, correct classifications, hourly rates of wages paid, daily and weekly number of hours worked, deductions made, and actual wages paid. (2) Records to be maintained under this provision shall be made available by the contractor or subcontractor for inspection, copying, or transcription by authorized representatives of the Department of Homeland Security, the Federal Emergency Management Agency, and the Department of Labor, and the contractor or subcontractor will permit such representatives to interview employees during working hours on the job, EXH1131T 1- S Packet Pg. 2492 16.F.7.f "' I'EDUNIVERSAU -- rhea fcr rer. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Clean Air Act (over $150,000): 1. The contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act, as amended, 42 U.S.C. § 7401 et seq. 2. The contractor agrees to report each violation to the County and understands and agrees that the County will, in turn, report each violation as required to assure notification to the Federal Emergency Management Agency, and 2 the appropriate Environmental Protection Agency Regional Office. 3. The contractor agrees to include these requirements in each subcontract exceeding $150,000 financed in whole or in part with Federal m assistance provided by FEMA. r Federal Water Pollution Control Act (over $150,000): 1. The contractor agrees to comply with all L applicable standards, orders, or regulations issued pursuant to the Federal Water Pollution Control Act, as amended, 33 U.S.C. 1251 et seq. 2. The contractor agrees to report each violation to the County and understands and agrees that the County will, in turn, report each violation as required to assure notification to the Federal Emergency Management Agency, and the appropriate Environmental Protection Agency r Regional Office. 3. The contractor agrees to include these requirements in each subcontract exceeding 00 $150,000 financed in whole or in part with Federal assistance provided by FEMA. N Administrative, Contractual, or Legal Remedies (over $260,000): Unless otherwise provided in this contract, all claims, counter -claims, disputes and other matters in question between the local government and the contractor, arising out of or relating to this contract, or the breach of it, will be decided by arbitration, if the parties mutually agree, or in a Florida court of competent jurisdiction. CONSTRUCTION ACTIVITIES Equal Employment Opportunity Clause (§60-1.4); Except as otherwise provided under 41 C.F.R. Part 60, all contracts that meet the definition of "federally assisted construction contract" in 41 C.F.R. § 60-1.3 must include the equal opportunity clause provided under 41 C.F.R. § 60-1.4. During the performance of this contract, the contractor agrees as follows: (1) The contractor will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin. The contractor will take affirmative action to ensure that applicants are employed, and that employees are treated during employment without regard to their race, color, religion, sex, sexual orientation, gender Identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. (2) The contractor will, in all solicitations or advertisements for employees placed by or on behalf of the contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or stational origin. (3) The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or is consistent with the contractor's legal duty to furnish information. (4) The contractor will send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor EXHIBIT I - 6 ® X Packet Pg. 2493 16.F.7.f AMI LIEDUNIVERSAI: - rhea fa;JJ. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES union or workers' representatives of the contractor's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. (5) The contractor will comply with all provisions of Executive Order 11246 of September 24, 1965, and of the rules, regulations, and relevant orders of the Secretary of Labor. (6) The contractor will furnish all information and reports required by Executive Order 11246 of September 24, 1966, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation to ascertain compliance with such rules, regulations, and orders. (7) In the event of the contractor's noncompliance with the nondiscrimination clauses of this contract or with any of the said rules, regulations, or orders, this contract may be canceled, terminated, or suspended in whole or in part an the contractor may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Executive Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule, regulation, or order of the Secretary of Labor, or as otherwise provided by law. (8) The contractor will include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (8) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontractor or vendor. The contractor will take such action with respect to any subcontract or purchase order as the administering agency may direct as a means of enforcing such provisions, including sanctions for noncompliance: Provided, however, that in the event a contractor becomes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the administering agency, the contractor may request the United States to enter into such litigation to protect the interests of the United States_ Davis Bacon Act: Exempt under FEMA Public Assistance Funding Copeland Anti -Kickback Act: Exempt under FEMA Public Assistance Funding EXHINT 1 7 Packet Pg. 2494 16.F.7.f 11. 11 E D U N I V E R S A C __ ffiere ku yew. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Compliance with Federal Law, Regulations, And Executive Orders y and Acknowledgement of Federal Funding 4) m Certification r L This is an acknowledgement that FEMA financial assistance will be used to fund all or a portion of the contract. The contractor will comply with all applicable Federal law, regulations, executive orders, FEMA policies, procedures, and directives. cr M If the Contractor subcontracts any of the work required under this Agreement, a copy of the signed � subcontract must be available to the County for review and approval. The Contractor agrees to include in the subcontract that (1) the subcontractor is bound by the terms of this Agreement, (ii) the subcontractor is N a bound by all applicable state and federal laws and regulations, and (III) the subcontractor shall hold the LL County and the Grantor Agency harmless against all claims of whatever nature arising out of the subcontractor's performance of work under this Agreement, to the extent allowed and required by law, The County may document in the quarterly report the Contractor's progress in performing its work under this 3 agreement. Q On behalf of my firm, I acknowledge, the grant requirements Identified in this document. 0 N ti N VendorfContractor Name Allied Universal Security Services as Dated f' Authorized Signature Z EXHIBIT I - 8 6MkM Packet Pg. 2495 16.F.7.f .."LLIEDUNIVERSAE . lbele;r; pa, EXHIBIT I FEDERAL_ CONTRACT PROVISIONS AND ASSURANCES I CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY and VOLUNTARY EXCLUSION Contractor Covered Transactions (t ) The prospective subcontractor of the Sub -recipient, Collier County, certifies, by submission of this document, that neither it nor its principals Is presently debarred, suspended, proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. (2) Where the Sub -recipient's subcontractor is unable to certify to the above statement, the prospective contract shall attach an explanation to this form. CONTRACTOR Allied Universal Security -Services By: Signattde Robert Wood, Florida Reelion President Name and Title 13461 Parker Commons Blvd Suite 200 Street Address Fort Mevers, FL 33912 City, State, Zip MFA2CSSMMA35 UEI Unique Entity Identifier (for SAM-gov verification) D to Sub -Recipient Name: DEM Contract Number: FEMA Project Number. Collier County Board of County Commissioners TBD TBD EXHIBIT I - 9 N m r �L m cr; M r M N d LL 04 �a 3 Q a� a� N ti Packet Pg. 2496 16.F.7.f EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES COLLIER COUNTY ANTICIPATED DISADVANTAGED, MINORITY, WOMEN OR VETERAN PARTICIPATION STATEMENT Status will be verified. unverifWe statuses will require the PRIME to either proirde a reaised statement or provide source dscuntentation that validates a status, A. PRIME VENDOR/CONTRACTOR INFORMATION PRIME NAME PRIME FEID NUMBER 717RACT DOLLAR 04OUNT Allied Universal Security Services 56-0515447 TBD jSTHE PRIME A FLOR-DA-CERTIiiEO D.SADVAtiTmSED, VETEWI Y 11 IS THE sZCT)ViTY OF THIS COUTP.ACT- MINORITY OR WOf'M BUSNESS 141ERPME' DBE? Y 1J CONSTRUCTI011 ? Y N (DBEiMBEA-iftj OR HA1-E A SMALLD1SADVAIJAGED BUSTNESSS4CEATVICATIOhKOMTHE SMALL BUSINESS 1`080 y 17 CONWLTAPON? Y N Ap"OINISTRATIONI A5ERYICEDI5A61E0VVERAW WBE? Y t! OTHER? a N SDB E4? y N 15 TH-S SUBM€SS'ON A RMSION? Y t,t) If YES, P,EVi510N NUMBER B. IF PRIME HAS SUBCONTRACTOR OR SUPPLIER WHO IS A DISADVANTAGED MINORITY, WOMEN -OWNED, SMALL BUSINESS CONCERN OR SERVICE DISABLED VETERAN, PRIME IS TO COMPLETE THIS !NEXT SECTION DBE hi/W BF I SUBCONTRACTOR OR SUPPLIER TYPE Or WORK OR ETHNICITY CODE SUB%SUPPLIER PERCENT OF CONTRACT VETERAN NAME SPECIALTY (see Below) DOLLAR AMOUNT I DOLLARS 11 TOTAL"] 0 1 0 1 C. SECTION TO BE COMPLETED BY PRIME VENDOR/CONTRACTOR NAME OF SUMMER DATE TFFLE OF SUMMER Robert Wood 6/27/2023 Florida Region President EMAIL ADDRESS OF PRIME (SUBM(TTER) TELEPHONE NUMBER FAX NUMBER bob.wood@aus.com (347)728-1702 (813)252-4437 VOTE: This information is used to track and report anticipated DBE or htBE participation in federally -funded contracts_ The anticipated OBE or MBE amount is votuntat} and will not become part of the contractual terms, This form must be submitted at time of response to a so;ieitaiion, it and ,,hen 4,vatded a County contract, the prince wiii be asYed to update the information for the grant compliance files. ETHNICITY COD£ BlacS.American BA Hispanic American HA mfive American NA Subcont. Asian American SAA Asian -Pacific American APA Iron-R'inority t,'onten I W.ativ Other, not of any other grwp fisted O D. SECTION TO BE COMPLETED BY COLLIER COUNTY DEPARTMENTNAME COtL+ERCOl;TRaCTtsIIF6`RFPorP01RE0; GRANTPROGP.AI0 CO`tTRACT IACCEPTED BY: I DATE I EXHIBIT I -10 Packet Pg. 2497 16.F.7.f .awAIEDUNIVERSAL 101"; , }rtr. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES COLLIER COUNTY ANTICIPATED DISADVANTAGED, MINORITY, WOMEN OR VETERAN PARTICIPATION STATEMENT St Aw %ill be vedW. Ur"wif3bie statuses wi; rertJtE the PRIME to Othec prdrrda a revised sutemenl W pfovide soar[e doarrwnWJoq that Yalidutes a ;tatrrs. A. PRIftIIE VENDOR/CONTRACTOR INFORMATION PFJMEIidfAf MIME PE10 Irs atp CONTRACT NXLARFtbArMW Allied Universal SOCUrity Services 56-0515447 TBD tSTH:PA0AtA tORlt36•LiRT7FFEA Ut5A01`Ar{TA;FD. "MRAI, Y N G nuAcnViry OF Pus cCNTPAcT_ MA111oPTY OR womepi 8t154185 uut Rmtst? DBE? Y if CGNSTAU.^TtON ? Y H (E43EAAWjWME) OR HAVE A SMAL DISAOVFNTAOM WSiP1E5S"MiifiCATIONFROUTHESMAiLZUSHIESS IA80 Y ri CQWPILTATIph? Y N GDM1147FATIOW ASEFMCEri5,1:4Lf0VETERRk? wtiei Y N OiHtR? Y r1 ISM BA? Y x s5TS-d5;U86tr5SXkIRi;E�flSlorti Y t7 .KtEs,RE4.SiO11f:UhsE#R B. IF PRIME HAS SUBCONTRACTOR OR SUPPLIER WHO IS A DISADVANTAGED MINORITY, WOMEN -OWNED, SMALL BUSINESS CONCERN OR SERVICE DISABLED VETERAN, PRIME IS TO COMPLETE THIS NEXT SECTION DOE t1 fME $ftf UV&rOR OPSUPPLIER TYPE OF I NOW O£ EiT1rMMY CODE StMiSUPPiIER MUM OF CGNER/.Cf ytTERAit NAME SAECIALTY (Stw tieiaw} botjARAMOLAIT OOLIARS TOTALS: 0 0 C. SECTION TO BE COMPLETED BY PRIME VENDOR/CONTRACTOR NAME OT SUOMRTER DATE me CF SUCIMrtTFR Robert Wood 6/27/2023 Florida Region President EfiAAILADDRESS OF PRIME tSUBMrn-mi TELEPHONE Numa R FAX NUMWR bob.wood@aus.com (347)728-1702 (813)252-4437 NorlThisintourutirrnisrredtntrarkzrKiriyVirtnhtkiratadD9EerM6Epa!t�cipatiu7inieelEsaJl••fundedcuttra;ts. TheanSitiQa:edOiEor r ..€3E amourf. is vuYnbry and WO not become part nfthe cotriracTW terms. Ms form mtct be submitted zt bore V. eezpoose to a s,0kAaaan. If and w1wi ir•: dril[W a CnuiAY MltrMt, the Pf CIR VA) Lre ad-M to rrpia`a OW inf Wma'i)n for the efant Tnmpian;e Res. ---------E'FHrsrfrT'r---------CODE- - Bztli.TiarrCire t96 IiSparlC Ametl`afr IIA No-E .Y Lruari rn KA Sulxon._Asian Amerimn S8A F.r ar {ae5: J.!Twltlh .4 Nu-,f lock Women )(MV? tssthen not e! z:t, 00K, fTsaf,12"tc 1 O D. SECTION TO BE COMPLETED BY COLUER COUNTY tXPARMILNTHAIL PROGFUWt/0Off RCT ACCEPTED 8Y DATE EXHIBIT l - 10 60 ON =- Packet Pg. 2498 16.F.7.f .�.LIEDUNIVERSAV lher? ix yc�. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES LOBBYING CERTIFICATION (To be submitted with each bid or offer exceeding $100,000) m The undersigned [Contractor] certifies, to the best of his or her knowledge, that: rn 1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to Influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal contract, the making of any Federal grant, the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract, grant, r°'y loan, or cooperative agreement. M 2. If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing N or attempting to influence an officer or employee of any agency, a Member of Congress, an officer or employee of LL Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form- LLL, "Disclosure Form to Report Lobbying," in accordance with its Instructions. W a 3. The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative rn agreements) and that all subrecipients shall certify and disclose accordingly, N N This certification is a material representation of fact upon which reliance was placed when this transaction was '0 made or entered into. Submission of this certification Is a prerequisite for making or entering into this transaction (; imposed by 31, U.S.C. § 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file r° the required certification shall be subject to a civil penalty of not less than $10,000 and not more than $100,000 C for each such failure. I m The Contractor certifies or affirms the truthfulness and accuracy of each statement of its certification and disclosure, if any. In addition, the Contractor kii)65-Takands and agrees that the provisions of 31 U-S.C. § 3801 et seq., apply to this certification and disclosure, any. co Contractor (Firm Signature of Contractor's Authorized O Robert Wood, Florida Region President Name and Title of Contractor's Authorized Official 6LJOIVz3 Dat EXHIBIT f -11 Packet Pg. 2499 An Allied Universal° Proposal for Collier County Presented to: Solicitation #23-8139 — Security Services Submitted by: Kristofer Lopez Joseph V. Lo Bianco Procurement Strategist Sr. Regional Vice President Procurement Services Division Allied Universal Security Services 3295 Tamiami Trail, East, Bldg. C-2 13461 Parker Commons Boulevard, Suite #200 Naples, FL 34112 Fort Myers, FL 33912 Office: (239) 768-0808 Email: joseph.lobianco@aus.com <°11fEDUNIVERSAL There for you. Table of Contents TAB 1: COVER LETTER/MANAGEMENT SUMMARY.....................................................................1 TAB 2: BUSINESS PLAN..................................................................................................................3 Allied Universal°' Comprehensive Security Solution for Collier county ............................................ 3 Understanding of the Requirements — Security Plan....................................................................... 4 Planned Staffing and Support Plan.................................................................................................. 5 Training.......................................................................................................................................... 13 QualityAssurance Plan................................................................................................................. 23 TransitionPlan............................................................................................................................... 25 Allied Universal° Incident Report................................................................................................... 31 TAB3: COST....................................................................................................................................42 Notes to Pricing — Collier County................................................................................................... 42 Employee Retention and Benefits................................................................................................. 46 TAB 4: EXPERIENCE AND CAPACITY OF THE FIRM...................................................................60 TAB 5: SPECIALIZED EXPERTISE OF TEAM MEMBERS.............................................................74 VENDOR CHECK LIST.................................................................................................................... 86 APPENDIX A — REQUIRED FORMS............................................................................................... 87 SIGNEDEXHIBITS...........................................................................................................................97 ADDITIONAL INFORMATION........................................................................................................108 Table of Contents .A IEDUNIVERSAL° There for you. TAB 1: COVER LETTER/MANAGEMENT SUMMARY June 27, 2023 Mr. Kristofer Lopez, Procurement Strategist Procurement Services Division 3295 Tamiami Trail, East, Bldg. C-2 Naples, FL 34112 RE: Solicitation #23-8139 - Request for Proposal for Security Services Dear Mr. Lopez: On behalf of Allied Universal° Security Services, I am pleased to submit this proposal reinforcing our continued commitment to providing professional security services to Collier County, County Government Officials and County Citizens. As a long-standing partner of Collier County, Allied Universal° has a great interest in sustaining and improving our relationship. We feel that our strong combination of strategic pricing, excellent managerial support and proven experience in providing a value -driven, full -service solution makes us the obvious option to be your security partner. Our approach to service is based on a comprehensive understanding of your needs and a strong commitment to excellence. Allied Universal° adds value to Collier County's security program through the following: • Understanding of Your Program: Through our continuous collaboration under G4S since 2001 and Allied Universal° since 2021, we have developed a thorough understanding of Collier County's culture and expectations, putting us in a perfect position to continue to grow and develop your security program. Allied Universal° has invested in Collier County's security program with staff, training, and processes to assure its long-term success. The program we have designed together has reduced your risk, minimized your time investment in security functions, and driven increased value from your security spend. We have accomplished this through a combination of superior personnel with our Custom Protection Officer Program, innovative technology, proactive account management, and the support of the world's largest pool of security resources (We employ more than 350+ security professionals who are residents of Collier County and more than 21,000+ in the State of Florida). • Responsive to Your Needs: Your local management team is proactive, engaged and committed to your success. Your designated points of contact identified in our proposal will continue to be available 2417 and focused on ensuring the highest level of service for Collier County, implementing program improvements and County directives, and quickly resolving issues. Daily responses and meetings are held 5 days a week. Nothing is left unresolved. • Partnership Approach: We value our partnership with Collier County immensely - capitalizing on our proven team, track record, and Collier County expertise. We will continue to commit to: - Providing a collaborative, dependable, and best -in -class account management staff that is responsive to your dynamic environment and changing demands in order to deliver innovation and continual improvement. Allied Universal° Account Leadership, for example: a 4t ."ALLIEDUNIVERSAL There for you. ✓ has designed a Collier County Specific Training course to address appearance and clothing, firearms and equipment maintenance, driving, emergency response, interpersonal skills, personnel search, and Collier County specific weaponry training. ✓ led the Health Department building's Active Shooter Training. ✓ held discussions with Public Services employees about the revised HB 543, which deals with Florida's legal carry. ✓ implemented a checklist for efficient reporting and action steps to address threats made towards elected officials. ✓ Implemented a revised plan for suspicious packages discovered at critical infrastructure and high -profile areas around the county. - Driving effective, measurable and quantitative performance through innovative technologies - Creating transparency and accountability through a performance -driven program - Providing value-added options to drive further efficiencies through the introduction of new technologies, emergency services, and other related security projects Thank you for the opportunity to continue our partnership with Collier County. We look forward to discussing the next steps of the process and we are hoping that a presentation is afforded, so that we are able to clearly communicate the effectiveness of our security programs. Name, physical address, phone numbers and email address of the authorized contact person concerning proposal. Joseph V. Lo Bianco, Sr. Regional Vice President, Allied Universal° Fort Myers 13461 Parker Commons Boulevard, Suite #200 Fort Myers, FL 33912 Office: (239) 768-0808 Email: joe.lobianco@aus.com Internet: www.aus.com Signature of the company officer, who is authorized to bind Allied Universal° to the terms of the proposal: Best Regards, Robert C. Wood Region President- Florida Region Allied Universal° Security Services a C1,1 EDUNIVERSAU There for you. TAB 2: BUSINESS PLAN ALLIED UNIVERSAL' COMPREHENSIVE SECURITY SOLUTION FOR COLLIER COUNTY The following are the primary tenets of the Allied Universal° proposed security solution. OFFICER QUALIFICATIONS ALIGNED WITH PROTECTION NEEDS More than typical guards, Allied Universal®' guarantees the appropriate qualifications, experience and skill levels of your Security Professionals. ■ Best -in -class security professionals from Allied Universal®' elite Custom Protection Officer (CPO) program, with qualifications greatly exceeding the security industry minimum standards. The majority of these security professionals are former law enforcement or military. ■ Proactive, automated candidate sourcing & selection process to align appropriately with your protection needs. ■ Robust human resources controls and audit processes to ensure consistency in accordance with Allied Universal° standards and client specifications. ■ Retention of qualified personnel through recognition awards, incentive programs and industry - leading benefits package compliant with the Affordable Care Act. ■ World -class training developed by the award -winning Allied Universal® North America Training Institute. ADVANCED TECHNOLOGIES FOR SECURITY & RISK MANAGEMENT Allied Universal° ensures compliance and drives smarter, data -driven decisions for program improvement through our advanced technologies. Allied Universal°' decision to own its technologies, rather than partner with third -party vendors, allows us to customize and implement integrated security solutions for clients and drives value in a way no other provider can achieve. ■ Allied Universal° eHub — Provides client with continual access to current and historical performance data. ■ Online Career Center & Application Tracking System — Connects your security program with the best candidates, and ensures compliance with the hiring and selection processes. ■ Learning Management System — Enables access to world -class training materials. ■ Automated Time & Attendance and Labor Scheduling System — Drives accurate payroll, efficient personnel allocation and post coverage compliance. PROACTIVE ACCOUNT MANAGEMENT FOR CONTINUOUS IMPROVEMENT Allied Universal°' account management strategy unites our support resources under a standardized framework to ensure consistency and transparency. ■ Local, Regional and National resources to support your account at all times ■ Formalized system to ensure consistency and compliance ■ Communications and management strategies to identify and capitalize on best practices ■ Executive level involvement for strategic planning and program improvement initiatives L� �." LIEDUNIVERSAU There for you. ACCESS TO WIDE RANGE OF SERVICES AND SUPPLEMENTAL CAPABILITIES We are proud to offer scalable solutions based on the wider capabilities of Allied Universal°. Our organization is unique in that these capabilities are all under the Allied Universal° umbrella, not through third -party suppliers, which affords our clients greater access and flexibility in engaging these services. Allied Universal° has listed these services here: ■ A robust safety program that ensures our commitment to providing a safe work environment ■ Emergency response and surge capability for disasters, emergencies and special events ■ Executive Protection services ■ Remote Video and Alarm Monitoring Center ■ Nationwide systems integration and maintenance capabilities ■ Corporate consulting and fraud investigations The Allied Universal° solution looks at the challenges of securing your environment holistically; helping protect assets, reduce costs and contributing to the success of your properties. Our comprehensive solution is designed to release wider benefits and provide an innovative program that optimizes performance and ultimately delivers more than the sum of its parts. UNDERSTANDING OF THE REQUIREMENTS - SECURITY PLAN Allied Universal°' experience in providing security to government facilities is unparalleled in the industry. Our security experience includes both state and local agencies throughout the state of Florida. Despite our past experience we refuse to rest on our laurels, we embrace a pro -active approach to growing security needs at all of our facilities with innovative programs developed to meet those changing needs. To be effective, the contractual security organization must be oriented towards responding to the critical elements of mission responsibility. Therefore, any discussion of organizational relationships and responsiveness must be accompanied by an analysis of the security needs at each location, as reflected by both an understanding of the project and the RFP Specifications and a prioritization of mission elements. Obviously, the purpose of the procurement for which Collier County is soliciting is to provide the highest level of physical protection to all the Collier County facilities, personnel and property and to support that physical protection with carefully considered personnel, properly trained and supervised. In short, the successful security contractor must be able to perform two functions: first, design and implement sound physical security measures, reinforced by effective policies and procedures, and secondly, critically reevaluate the integrity of the service by means of honest and scrupulous evaluation. At all times, the mission must be accomplished in concert with ongoing department goals. The critical components of the first function, that of providing effective physical security are, in order of importance: recruiting and retaining the best personnel available; providing up-to-date training programs, establishing a credible response, and finally, implementing physical protection at each of the facilities. Recruiting and retaining good personnel are predominant concerns because, quite simply, physical security can only be as good as the individual CPO out on post. Personnel policies and standards must be established which attract good people, rigorously evaluate and test their credentials, and provide for continuing reassessment of their suitability. All this must be conducted in an environment a C1,1 EDUNIVERSAU There for you. of respect, sensitive to the rights of the employees. Allied Universal°' recruitment policy is geared toward the socioeconomic environment within which the recruiting will take place, assuring a cost-effective source of candidates. Retention and turnover problems should receive a great deal of attention since the effectiveness of the response is in direct proportion to the CPO's familiarity with the facility and training costs are high when turnover is not controlled. Of equal importance is the area of human reliability, running the gamut from ongoing employee behavioral observation programs to meaningful incentives, which address employee morale. Allied Universal° proposes to respond to all security service requirements by providing on a twenty- four hours, seven days a week basis and beginning the date of the contract award, all necessary personnel, supervision, management, equipment incorporated into a trained, competent, courteous, professional, licensed and uniformed security force to accomplish the assigned contractual functions. Allied Universal° site supervisors will be responsible for ensuring that operating personnel and users adhere to prescribed operating procedures relative to inspections and maintenance of equipment. Under no circumstances will Allied Universal° personnel operate equipment in an unsafe or impaired mode. Allied Universal° assures that all such department furnished equipment shall be appropriately safeguarded and records of accountability thereof are maintained; and that it shall only be used for official business under this proposed contract. PLANNED STAFFING AND SUPPORT PLAN We take great pride in the success of our staffing efforts on behalf of Collier County. With a strategic and diligent approach, we have consistently delivered exceptional staffing solutions that have had a profound impact on Collier County's operations. Our commitment to understanding the unique needs and requirements of Collier County, coupled with our extensive network and expertise in talent acquisition, has allowed us to identify and place highly qualified individuals who have made significant contributions to various departments and projects. Through our comprehensive and meticulous selection process, we have successfully matched top -tier talent with key positions, resulting in improved efficiency, productivity, and overall organizational success. Our track record of success in staffing for Collier County is a testament to our unwavering dedication to providing exceptional workforce solutions and fostering long-lasting partnerships. COWER COUNTY GOVERNMENT SECURITY TASK ORGANIZATION PUD LIEUTENANT Alex Neal PUBLIC ITILITIES I I COURT HOUSE SGT W. Suarez SGT A. KRANCHER Ft Myers Branch Manager David Euler COLONEL Program Manager Bill Cramer MAJOR Assistant Program Manager Rich Heller COURTHOUSE I I ADMIN BUILDING SGT1. HAIBON SGT1. ETHRIDGE Client Management Operations Management Human Resources Training Supply/Logistics CAMPUS PATROL GRO�1`TH MNGT SGT E. POPOVIC SGT D. MURRAY a C1,1 EDUNIVERSAU There for you. Insiaht for Structure — Judicial Facilities The above hierarchy is developed to provide the best possible oversight of the Collier County Government Departments and 20th Judicial Facilities and address some of the primary concerns in the industry. The critical role, and head of the program is the Account Manager. This position will be the primary point of contact for the Contract Administrator as it relates to Judicial and County Departments. This position will provide a singular point of contact for all concerns, allowing appropriate communication and oversight. The Account Manager will be non-exempt salary, have access to all necessary Allied Universal systems, oversee payroll and billing to ensure accuracy, scheduling of on - site personnel and supervisory staff. Furthermore, the Account Manager will oversee hiring, placement, and oversight of training to new hires and ensure applicants are screened within county requirements. The Account Manager will have an assigned vehicle allowing them to travel to all locations as necessary and can be housed out of the Allied Universal Branch Office or an on -site location as determined necessary based upon the evolving needs of the business. The Account Manager will hold the rank of Colonel for organizational purposes among the county. Larger Projects such as the Public Utilities Division and the Collier County Main Courthouse, will have a dedicated Site Supervisor, Lieutenant or Sergeant. They will have direct oversight of these locations along with other ancillary locations. Our site Supervisor will provide training and penetration testing, assist with internal and client -based compliance, and schedule coverage for the location as needed. The Judicial Site Supervisors will hold the rank of Sergeant for organizational purposes. Lead Officers may also be assigned and placed based upon deployment needs and will maintain the rank of Corporal. Other officers may be identified as Corporals to support appropriate structure and Chain of Command. With the above outlined structure, we believe that the program will have the most appropriate level of supervision and oversight. This organized chain of command will ensure that directives and expectations flow appropriately, and all information reported is tracked and passed upward through the chain of command, routing to the Account Manager and Contract Administrator. The utilization of programs and databases will ensure that this information not only flows to the appropriate location, but that it is able to be dispersed properly for action. It will also allow for trends to be determined, and corrective action to be taken. Insight for Structure — General Facilities The above hierarchy is developed to provide the best possible oversight of Collier County's General Facilities and address some of the primary concerns in the industry. The critical role, and head of the program is the Account Manager. This position will be the primary point of contact for the Contract Administrator as it relates to all General Facilities. This position will provide a singular point of contact for all concerns, allowing appropriate communication and oversight. The Account Manager will be non- exempt salary, have access to all necessary Allied Universal systems, oversee payroll and billing to ensure accuracy, scheduling of on -site personnel and supervisory staff. Furthermore, the Account Manager will oversee hiring, placement, and oversight of training to new hires and ensure applicants are screened within county requirements. The Account Manager will have an assigned vehicle allowing them to travel to all locations as necessary and can be housed out of the Allied Universal Branch Office or an on -site location as determined necessary based upon the evolving needs of the business. The Account Manager will hold the rank of Colonel for organizational purposes among the county. L� C1,1 EDUNIVERSAU There for you. With the above outlined structure, we believe that the program will have the most appropriate level of supervision and oversight. This organized chain of command will ensure that directives and expectations flow appropriately and all information reported is tracked and passed upward through the chain of command, routing to the Account Manager and Contract Administrator. The utilization of technology will ensure that this information not only flows to the appropriate location, but that it is able to be dispersed properly for action. It will also allow for trends to be determined, and corrective action to be taken. OFFICER PROGRAMS - QUALIFICATIONS Allied Universal°' approach to staffing is through formal, experience -based service level programs. This approach allows Allied Universal° to provide high -caliber personnel with skills and characteristics appropriate to the customer and their specific post or function. It also provides consistency — both Allied Universal° and Collier County will know the CPOs' capabilities, backgrounds, and qualifications before they are assigned. Allied Universal° starts with qualifications above industry norms and state minimum specifications. From there, we invest heavily to further develop, support and care for our security professionals. Allied Universal" security solution is protection for your organization. We're highlighting key components of our solution to help you make your best decision. Our security solution starts with the right selection and choice of security professional qualifications for Collier County. Based on our analysis of your needs, we've specified our Custom Protection Officer® (CPO) program. Custom Protection Officer° Program The Allied Universal° Custom Protection Officer° (CPO) program has been the benchmark of excellence in the security industry for more than a quarter century, with our CPOs representing the highest qualified level of security professional available. CPOs possess valuable life experience and provide an effective alternative to contract law enforcement. If desired, they can be fully trained and licensed to carry lethal or non -lethal deterrents (e.g. firearms, chemical defensive spray, batons/nightsticks, TASERS, etc.). Allied Universal° established the industry's most stringent experience requirements, which cannot be fabricated or duplicated in a classroom. Each CPO must possess at least one of the following attributes to qualify for this premier corps of security professionals: ■ Service in the military related to law enforcement or security (such as Military Police, Elite Military Forces, combat arms) or a support role in a combat zone ■ A minimum of eight years of active service in any military branch ■ Graduate of a Certified Public Safety Academy (military or civilian) in the law enforcement, adult corrections, or firefighter field ■ Bachelor's degree in law enforcement or criminal justice -related studies ■ A combination of an Associate's degree in law enforcement or criminal justice with current or prior active military service 7 L� 4r.,.LIIEDUNIVERSAU There for you. While 42% of our CPOs come to us with military experience, 54% with law enforcement experience (either military or civilian), and many come to us with a combination of experience. Rigorous recruitment, screening and training mean Collier County can have peace of mind knowing these officers have advanced security knowledge and competence to meet and exceed your requirements. STANDARD HIRING QUALIFICATIONS All Allied Universal° security personnel must meet the below standard qualifications, and will meet or exceed all Collier County's requirements. ■ Pass a pre -employment background investigation and drug screening ■ Be at least 21 years of age ■ Possess a high school diploma or equivalent ■ Hold a valid driver's license ■ Be a U.S. citizen, or a legal alien possessing appropriate work permit or visa ■ Trained and licensed (where applicable) in accordance with state requirements ■ Good health, emotionally stable, mentally alert and able to perform job functions ■ Possess a work/character background that indicates dependability, reliability, morality and ability to work harmoniously with others ■ Possess basic computer skills and/or security systems knowledge as required by the position ■ Fluent in English, both orally and in writing, and be clearly understandable via radio communication transmissions ■ Possess the capacity to acquire a good working knowledge of all aspects of the job; and be able to successfully complete a written, validated exam indicative of their ability to understand and perform the assigned duties ■ If served in a branch of the military service: Honorably discharged ■ Able to operate under stressful situations ■ Provide a contact telephone number, have access to reliable transportation, and be available in the event of an emergency L� �." LIEDUNIVERSAU There for you. APPLICANT SELECTION — RECRUITING AND HIRING PROCESS Allied Universal° understands Collier County's expectations for Security Services and assures you of our capabilities to continue provide personnel and service levels that meet, or exceed, your requirements. In addition to dynamic recruiting procedures and stringent hiring criteria, Allied Universal° conducts the most rigorous pre -employment screening process in the industry, which results in better qualified officers who provide superior security services thereby increasing customer satisfaction and ultimately employee retention. High quality personnel are the backbone of our service and we are committed to retaining and hiring top talent for Collier County, as they represent your business and serve as the frontline to your success. Allied Universal°' recruiting program can provide Collier County immediate access to a large pool of qualified candidates that fully meet your Officer requirements. The following information outlines our documented recruitment and selection process for Collier County, a process that has been in place since 2001: CLIENT NEEDS ANALYSIS The recruitment and retention of your security force begins by developing a Profile for Success of what is necessary to be a successful Officer at Collier County, which includes an outline of the criteria, and desired qualifications and character traits. This is utilized during the hiring and interviewing process to ensure our Security Professionals are a good match for your environment and culture. CREATE RECRUITMENT PLAN Allied Universal° would like the opportunity to harness the knowledge and experience of our incumbent personnel. We will retain the employees in the existing workforce as they already meet Allied Universal's employment standards and have successfully passed our background investigations. Ongoing recruitment, will be conducted through our effective and proven recruitment program that combines advanced online recruiting with traditional sources. SOURCING & APPLICATIONS Allied Universal° has the most advanced online recruiting technology available. Allied Universal°' Career Center and Applicant Tracking System (ATS) was designed to attract and select the best possible candidate for opportunities. ■ The award -winning Allied Universal° Career Center is an online community designed to incorporate elements of social media methodology, allowing candidates to provide resumes and dynamically interact within a vibrant job seeker and employee community through groups, forums and other networking resources. ■ Within the Career Center is an Applicant Tracking System (ATS) that matches job L� C1,1 EDUNIVERSAU There for you. specifications to candidate profiles using artificial intelligence. With a single searchable candidate database, Allied Universal° can swiftly search and onboard qualified candidates that are geographically compatible and meet your criteria for your account. In addition, Allied Universal° utilizes traditional methods and channels for recruitment, which include: local career centers; online job postings; career fairs; employee referrals; state employment services; federal, state and local law enforcement organizations and police/sheriff's departments. Allied Universal® also recruits using its award -winning Military Hiring Programs, to include Hiring our Heroes, Joining Forces, and other military and veteran's organizations. SELECTION & INTERVIEWS Upon receiving completed applications for personnel meeting or exceeding minimum criteria and Officer qualification requirements, our HR and/or Operations team members will interview and question potential candidates to clarify their application information, elaborate where needed, and ensure all forms are completed and signed. They will also witness signatures where required, and collect, copy and return documents, i.e., licenses, 1-9 documentation, DD-214, etc. BACKGROUND SCREENING PROCESS Allied Universal® performs comprehensive screening of all officer candidates. Our standards are stringent — 75% of candidates are screened out and are not hired. This means only one of four candidates will pass all our requirements and become eligible for placement at Collier County. Our pre -employment screening includes the following checks: ■ Identity Verification (Social Security Trace Report and E-Verify): Allied Universal° will initiate a social security number confirmation trace to validate the applicant's name(s), social security number and address history. The search will also return possible alias names and confirm month and year of birth. ■ 1-9 Verification: Applicant employment eligibility is verified through the U.S. Citizenship and Immigration Services' E-Verify program, which combines information from the Social Security Administration (SSA) and the Department of Homeland Security (DHS). E-Verify is a federal program that allows businesses to determine the eligibility of an employee to work in the United States. ■ Criminal Searches: Allied Universal° uses the candidate's claimed address history and the address history developed through the social security trace to ascertain in which jurisdictions to order criminal research. Allied Universal° conducts criminal research in all jurisdictions where the applicant has resided over the last 10 years by submitting a request to the appropriate state agency for felony and misdemeanor criminal records. In the absence of a statewide repository, criminal checks are performed at County level through local courthouse checks. ■ National Criminal Check: Allied Universal° conducts a check of multi -jurisdictional and national criminal database records covering aggregated data from nationwide sex offender registries, state and local courts, correctional departments, departments of parole and federal law enforcement/national security -related watch lists. The following terrorism watch lists are also searched as part of this product: o Activity Check (Employment, Unemployment, and Education): Allied Universal° collects 10 years of claimed activity, including prior employment, education, and periods L� C1,1 EDUNIVERSAU There for you. of unemployment. Activities over the last seven (7) years are verified and the highest level of education completed is also verified, regardless of when the degree was obtained. Unemployment periods of 90 days or more are verified through listed references. In the event Allied Universal° is unable to verify activity with a primary source, an alternate source is used to verify the activity. Allowable forms of alternate verification include: W-2, pay stub(s), DD214, high school or college transcript, copy of diploma/degree /GED/certificate, certified letter from state Department of Education or American Council on Education, co- workers, or non -related references. o Driver's License (DMV) Check: Allied Universal° initiates a check of the applicant's driving record through the state department of motor vehicles. This reveals all traffic violations and substantiates a valid operator's license as allowed by state law for employment purposes. In addition, all Allied Universal° officers in driving positions will have their driving records checked every year. o Military Service (DD214): If applicable, based on the candidate's application indicating prior military service, Allied Universal° requests from the candidate a copy of their DD214, which provides separation type, character of service, authority and reason for separation, separation and reenlistment eligibility codes. Military is alternatively verified by contacting the applicant's last duty station or branch processing center. o Drug Screening (10-panel): All candidates undergo a 10-panel urinalysis test conducted by Quest Diagnostics, an independent drug -screening clinic. Allied Universal° has contracted Quest Diagnostics to ensure testing consistency and reliability nationwide. Candidates will be sent to a collection location, from where their samples are sent to the designated lab. Chain -of -custody forms are used to ensure testing integrity. The Allied Universal° drug screening coordinator will receive the lab results from Quest Diagnostics and forward them to the local Allied Universal° office where the candidate is being screened. o Physical Examination: Allied Universal° will have a physical examination conducted by a licensed physician to determine if the candidate is physically suited to perform the duties of an Allied Universal° CPO. o Psychological Examination: Allied Universal" will administer the Minnesota Multiphasic Personality Inventory (MMPI) for CPO applicants prior to employment. Allied Universal° has thoroughly vetted and contracted national providers to ensure the integrity of the psychological examinations. Allied Universal°' Human Resources Manager maintains an employment record for each employee. The record includes the employment application, attendance reports, training certificates, and background investigation, drug/urinalysis, pre -employment honesty tests, physical examinations, classifiable fingerprints, a recent photograph, and any work related injury reports. Allied Universal° will furnish these records to Collier County as required. IIIIIIIllik 11 A'' IEDUNIVERSAL° �. There for you. James, i would like to share with you a -quick update on our staffing. -taring efforts as of today 26 Aprf). 23April Marb Grdz (Unarmed Courthouse) 10 years+ sec-unty experrence Supervisory experiarwe • Background in CCTV cameras and reporting • College free in Life Saving Skrlis ■ Data Fatty ■ Traffic eonbol ■ Has D License .26 A,p Mar ffn Matter (Armed Bldg. F) * 10 years+ Law Enforcement Hanover ,Sheriffs Deputy * Bailiff in county coufthouse Other Candhdates in traainifna Pipeline Anthony S'immonds — Retired DEC Poiiee Captain. GumenHy in D and G Training. (Annex Officer) Richard Gosling — Marine Infargryrman — graduated D and G course today, will be on hoarding by Friday (GiWD Officer) Caleb Smith — Fo,rnierPttshurg Pollee Officer— curreratly in D and G Trainfng. (Annex OfTicerj Our Recruiting team is sending out past cards advertising our open positions today_ These post cards wrff tans about the great work atmosphere, work life balance, promotion program and firearms training program- Thanks to .toe s approval For the Sign On Souris l am hopeful that we will have more candidate action in the coming days. - W-fllram Cramer, Security Program Walrager A!lied tlrriversaP Security .Services °i appreciate the update Gilt, and your dedicaLion to Aling these pasts and our et€o,r. Thank you fur the -Update,.: - Jarmes Williams, Assistant Division director 12 °' LIEDUNIVERSAL There for you. TRAINING Allied Universal° is committed to providing the highest quality training and comprehensive development programs, as we view the development of staff to be integral to the success of safety and security for Collier County's operations. AU Institute° is the umbrella under which all formal training and development opportunities exist. Methods of training include eLearning on Allied Universal° EDGE°, Instructor -led, Virtual Instructor -led, On -the -Job Training, Scenario -based, and mLearning (mobile friendly). Training is tailored for specific roles. All Allied Universal° Security Professionals assigned to Collier County facilities are trained through Our training infrastructure provides our clients, like Collier County with the assurance that: o We bring a common culture, loyalty, and belonging to our personnel on being an Allied Universal° Security Professional. o We offer valuable training and education to our personnel which is organized and consistent across clients' portfolios. o We offer advanced and ongoing training which supports retention and promotion of key personnel as well as commitment to employee development. o An established third party auditor will attest Allied Universal's training programs are reviewed and audited to ensure we are meeting the security industry minimum requirements and that customer standards are met. Allied Universal® is ISO 9001:2015 certified in our training processes. Our Certificate follows on the next page. 13 MIL��EDUNIVERSAL There for you. MSECB CERTIFICATE MSECB hereby certifies that the management system of Allied Universal Training and Talent Development Department Corporate East, 767 Washington Street, Suite 600, Conshohocken, PA, 19428, USA 7557 N Tustin Ave, Suite 650 - Corporate West Santa Ana, CA, 92705, USA Has been assessed and found to be in accordance with the management system requirements in ISO 9001:2015 Certification Scope: Design, Planning, and Implementation of Training and the Administration of Talent Development Certificate No. I C1417-QMS383-03-22 Certified since 2022-03-10 Valid from 2022-03-10 Valid until 12025-03-09 *Subject to annual surveillance audits Nick Hundozi3Operations Director This certificate can be validated by email request at: info@msecb.com www.msecb.com MSECB 1555 boul de I'Avenir, Bureau 306 Laval, QC H7S 2N5, Canada +1-844-426-7322 Temporary Certificate - To be used until reception of the hard copy certificate 6�k A'''EDUNIVERSAL° There for you. Allied Universal°' corporate university has received numerous accolades, awards and certifications, with the most recent being: MSECB Cortificate - ISG4W1 Certification In 2022. the Allred Universal T raining & talent Development tunchon was evaluated, audited and then awarded this highly respected recognition based upon the quality of the product and processes de#ivered within the department Training Magazine APEX Award: We have been awarded a 2023 rocognrhon for Training performance (ranked #56 out of 105). Brandon Hall Award In 2022, Brandon HallUniversal with awards recognized Allred for both our Learning and Development programsand our Talent Management processes, tools and execution Brandon Hall Award In 2022, Brandon Hall recognved Allied Universal wrtti awards for both our Learning and Development programs and our Talenl ► klanagernent processes, tools and execution Learning Elite Award 2022 in 2022. Chief Learning Cfhcer recognized Allred LearningEli Unrveisal's learning and development programs srw..orq as among the best Our awards attest to the world -class training we provide our CPOs — giving you the confidence in knowing our personnel are competent, professional, efficient and fully prepared to serve Collier County. It further underscores our commitment to providing personnel training that exceeds industry standards and opportunities that support professional career development to retain the highest caliber personnel. We have designed a training and development program for Collier County that includes: o Pre -Assignment Classroom Training & On -the -Job Training o Annual Refresher Training o Supervisory Development Training o Training Resources & Compliance CLASSROOM BASED, INSTRUCTOR -LED TRAINING While online training modules have become a standard platform for Security Professional training throughout the industry, Allied Universal° firmly believes that our live training is the only way to adequately prepare Security Professionals for any scenario that may arise while on duty. Our in-house training instructors are fully certified and licensed by the state in all topics that they teach, and they are absolutely qualified to train highly skilled Security Professionals. These individuals also serve as a last -line quality control measure, observing their students' behavior, attentiveness and A 'EDUNIVERSAL° 44 There for you. attitude to ensure that only the most adept, most personable and most professional candidates wear the Allied Universal° uniform and represent Collier County. Assigned Security Professionals and supervisors will complete a 42-hour pre -assignment curriculum in the classroom led by dedicated Office Training Managers. All assignees will also complete a certified course in First Aid, CPR, and AED (4 hours), which will be required every two (2) years. Topics included are shown in the chart below. 42 Hour Pre -Assignment Training Program — Live Classroom Instruction Legal Aspects of Private Security ■ FS Chapter 493 ■ Legal Aspects of Private Security (Core Training WT ID: 2387) • Use of Force, Chapter 776, F.S. • Allied Universal Use of Force Policy & Acknowledgement • Acknowledgement of Use of Force ■ FS Chapter 812 - Theft robbery and Related Crimes • Protecting Crime Scenes and Preserving Evidence (PPT) ■ Allied Universal EEO and Diversity Policy Role of Private Security Officers ■ Introduction to Contract Security (Core Training WT ID: 2386) ■ Liability and Loss (Core Training WT ID: 2392) • Post Orders (Core Training WT ID;2409) • Allied Universal and State of Florida Security Officer Handbook Security Officer Conduct • Ethics & Conduct (PPT WT ID: 135) ■ Appearance and Wellness (Core Training WT ID: 2407) • Harassment (Core Training WT ID: 2396) • Allied Universal Sexual Harassment/Workplace Harassment Policy • Allied Universal Security Officer Handbook • Media Management (Core Training WT ID: 2395) • Private Security and Police Relations (PPT) Principles of Communications ■ Interpersonal Communication includes Effective Assertion (PPT) • Exceptional Customer Care (Core Training WT ID: 2499) • Allied Universal Values Program (Core Training Lesson) 11 2 L� "'EDUNIVERSAL° There for you. Observation and Incident Reporting 1 4 ■ Note Taking and Writing Reports (Core Training WT ID :2387) • Importance of Documentation (Core Training WT ID: 2389) Principles of Access Control 1 ■ Access Control including Protective Alarm Systems & CCTV (PPT) Patrols 1 ■ Patrol and Observation (Core Training WT ID: 2390) Principles of Safeguarding Information 1 ■ Information Protection & Cyber Security (PPT) Physical Security 1 ■ Access Control including Protective Alarm Systems & CCTV - Part 2 (PPT) ■ Video Surveillance (Core Training WT ID: 2405) Interviewing Techniques 1 ■ Security Interviewing Techniques (PPT) Emergency Preparedness ■ Emergency Management (Core Training WT ID: 2394) o Types of Natural Disasters (PPT) ■ Bomb Threats (Core Training WT ID: 2400) Safety Awareness ■ Introduction of Safety (Core Training WT ID: 2399) o Allied Universal S.T.O.P. Campaign ■ Fire Prevention (PPT) o OSHA Hazcom and First Responder- Awareness Level (PPT) o Occupational Health & Safety — Red Tag, Hot Work, Confined spaces, Lockout/Tagout/Sprinkler Systems (PPT) ■ Personal Safety (Core Training WT ID: 2502) ■ Allied Universal Safety Handbook • Florida Statutes 877.15 1.5 2.5 17 Medical Emergencies ■ First Aid, CPR, and AED Overview (Core Training WT ID: 2503) ■ ASHI FA, CPR & AED Course (Allied Universal ASHI Instructor) Terrorism ■ Indicators of Terrorist Surveillance (Core Training WT ID: 2391) ■ Recognizing the 8 Signs of Terrorism (PDF) ■ Responding to Critical Incidents (PPT) Event Security and Special Assignments ■ Vehicle and Traffic Control (PPT) ■ Crowd Control & Special Event Security (PPT WT ID: 4052) Communications Systems ■ Professional Communications (PPT) Special Issues ■ Difficult People or Situations (Core Training WT ID: 2501) o Understanding Young Adults (PP-202) o Alcohol, Drug Abuse and Its Effect (PP-110) o Gang Awareness (PP-204) ■ Workplace Violence (Core Training WT ID: 2411) EDUNIVERSAE There for you. 4 Introduction to Weapons 1 ■ Firearms and Non -Lethal Weapons Safety (PPT and NRA LE Course Materials) Final Exam 2 ■ State of Florida Unarmed Security Officer Curriculum Training Final Exam L� �." LIEDUNIVERSAU There for you. CUSTOMER SERVICE TRAINING Allied Universal° strongly emphasizes excellent customer service. We design our customer service training to help our Security Professionals develop existing skills and acquire new skills that will enable superior service for Collier County. Training programs focus on improving communication, effective listening, solving problems, and organizational skills. Some of the training programs we offer include: ■ Customer Service: Stresses the importance of customer service and satisfaction, our customer service philosophy, strategies for effective customer service and handling customer complaints, client meeting guidelines, and other best practices. ■ White Glove Customer Service: Provides the tools needed for superior customer service by emphasizing the importance of customer service and defining white glove service, outlining how to manage perceptions to create excellent impressions, reviewing effective communications, and providing strategies to handle mistakes and customer complaints and to exceed client expectations consistently. ■ Exceptional Customer Care: Focuses on how Security Professionals can exceed customer needs and win them over for life. ■ Effective Listening: Emphasizes the importance of effective listening skills while interacting with colleagues, customers, guests and visitors in order to deliver exceptional service and examines the importance of listening when communicating, tips for effective listening and how to recognize and avoid behaviors that hinder listening skills. ■ Telephone Etiquette: Identifies effective telephone etiquette as a critical component of excellent customer service and teaches the importance of telephone etiquette, effective telephone techniques, proper message taking procedures, effective call holding and transferring procedures, and voice mail guidelines. ■ CARE Customer Service: Presents key skills and precautions for times of heightened risk and uncertainty, educating Security Professionals on their roles as CARE Ambassadors, as well as best practices to prevent infection and disease spread in the workplace, including managing social distancing and safety in the workplace. FIRST AID, CPR & AED Each Security Professional assigned to Collier County will successfully complete the 4 hour First Aid/CPR/AED through a Certified HSI Instructor. We verify that trained employees receive appropriate certificates and we track certification anniversary dates in our online compliance system to ensure certifications stay current. WEAPONS TRAINING Armed officers assigned to Collier County locations will successfully complete firearms and/or weapons (less -than -lethal) training. This includes the 28 hours of firearms training which meets Florida Class "G"license requirements. Additionally, armed officers will participate in Firearms training specific to Collier County. This specialized training exceeds the state minimum for G 6�k A' UEDUNIVERSAL° 4rai.L There for you. License Requirements Officers who meet qualification on our standard are recognized for this accomplishment with awards and shooting badges for their uniforms. ON-THE-JOB TRAINING & ANNUAL REFRESHER TRAINING All new Custom Protection Officers° and security supervisors will receive 40 hours of on-the-job training on post. This training will focus on application of classroom -taught material and specific security needs of Collier County, such as special equipment use and conduct for each post. All assigned personnel will receive 16 hours of annual in-service training to ensure competence of equipment use and procedures and 4 hours annual firearms training. Supervisors' refresher training will include security topics and county management (CMA) directives for security policies and procedures. SUPERVISOR LEADERSHIP TRAINING PROGRAM Each supervisor assigned to the Collier County account will complete the Allied Universal° Security Supervisor Academy within six months of assignment as a supervisor. LEARNING MANAGEMENT SYSTEM Allied Universal°' Learning Management System (LMS),The EDGE° offers more than 1,500 courses, videos, webinars, virtual trainings and learning tools. We provide on -demand access for employees to learn at their own pace. In 2022, employees completed more than 6,000,000 courses via the EDGE°. We add new topics to the system regularly to support employee demand and skill development.. L�L �.".' ' IEDUNIVERSAU There for you. ENVIRONMENTAL HEALTH & SAFETY (EHS) PLAN The health and safety of our employees comes first at Allied Universal°. We know that safety begins with a commitment from management and it also involves Supervisors and their personnel. Our Safety Committee conducts monthly conference calls to discuss and share best practices. Our health and safety performance is reviewed at every board meeting. To achieve our aims for health and safety beyond compliance with local laws and regulations, Allied Universal(5 established the following minimum standards: ■ Comply with published Health & Safety strategy country -specific and account -specific ■ Monitor account -specific KPIs and provide reports on any work -related fatalities or serious incidents, e.g., what happened, the cause, and the measures to prevent recurrence, and ensure appropriate follow-up action ■ Review the account -specific health and safety performance and strategy at least quarterly during review meetings ■ Maintain proactive communication and consultation with employees on health and safety ■ Ongoing health and safety training for personnel on general topics and account -specific topics Incidents April 24 - 25 Bdi. "t wanted to pass on that M s;s an impressive eicrt Norm your team and a testament to the frai,ni,ng andsuper,isiatr that yourleaders are Pro1riffing. These were ftvo poten Val high securit4 0sks that vfere ,` andled pr-operry Wthout creating a bigger ;ncrde,nt. Tm;s v'giiance is especra v important 4,,'hen we are operatMg at a redact capacity at soirte posts_ Pease g.,11e our regards to both .SC Ts and f Wil also be tr7a,,Wng them personas v Me ,next time ) see them both.:: - Wayne Ludwig Supervisor - Building Operations Dallier County Corer C0114ty SAFETY PROGRAM Allied Universal° has developed a safety program to help assist field personnel achieve safety excellence which consists of the following key initiatives: Safety Road Map: This is a company -wide documented safety program which all personnel are required to read and sign acknowledgement of receipt. The road map that includes: ■ Policy statement ■ Defined roles with safety responsibilities of each key individual (i.e. Branch Manager, 21 4ra,LIEDUNIVERSAU There for you. Supervisors, and CPOs) ■ Measurement process and incentive program ■ Safety Condition Reports — Various safety reports (e.g., PPE assessment) ■ Defines the Accident Investigation/Root-Cause Analysis process ■ Outlines Workers Compensation/Return to Work Program ■ Outlines motor vehicle program The Employee Safety Handbook is distributed to all personnel and provides basic safety training. Personnel must pass a written test consisting of 25 questions and receive a minimum score of 70% to demonstrate competency. This is conducted during their pre -assignment training. Employee Safety Handbook topics include: Accident and Injury Reporting Driver Requirements Emergency Response Planning Fire Protections/Prevention Traffic Control Lifting — Material Handling Personal Protective Equipment Slips and Falls Hazard Communications First Aid Procedures The Safety Newsletter is distributed monthly to all Allied Universal° field locations and personnel. "Safety Matters" covers a safety topic and safety related information. Safety Briefs is comprised of a collection of one -page safety topics distributed weekly and can be used for a safety meeting. If a site is experiencing a particular safety -related issue, pertinent information can be sent to the site. Bi-Monthly Safety Conference Calls: On a bi-monthly basis, online safety conference calls cover topics, such as: Back Injuries, Ergonomics, First Aid & Medical Emergency, and Safety Leadership. SAFETY TRAINING All personnel receive site -specific training on their Post Orders, topics based on client -specific work environment, and other required safety training. We recognize that many of our clients have contractor safety programs and may prefer that Allied Universal° use the client safety training program. Allied Universal° is happy to incorporate all of the safety standards and programs established by Collier County. 22 C1,1 EDUNIVERSAU There for you. QUALITY ASSURANCE PLAN The mission of the Allied Universal° Quality Assurance (QA) Program is complete Customer Satisfaction through Flawless Execution. Our robust program is designed to validate service performance, create efficient and effective operations, ensure contract compliance and enable ongoing program enhancement. Our Quality Assurance program is institutionalized across the organization and includes a formal QA Steering Committee. The committee is comprised of personnel from our branch offices and corporate headquarters to oversee the program to provide program compliance and facilitate enhancements. Our program begins with stringent Personnel Compliance protocols and functions within our operational structure to provide Satisfaction Assurance. We then take the extra step of soliciting internal and external Validation Processes of our program and utilize all feedback to drive Continuous Improvement. These components of our quality control process have been applied to the development of a formalized Quality Control Plan (QCP) that is currently in use on many of our commercial and federal, state and local government services contracts. The following provides an outline of our Quality Control Plan that we propose customizing for Collier County. Company internal audits are performed routinely to ensure compliance with Allied Universal° and our customer's (Collier County) operational requirements for a contract. Upon award Allied Universal° will review audit findings with Collier County. We consider these documents to be confidential and proprietary, therefore we will not include one with this response. STANDARD POLICIES AND PROCEDURES Allied Universal° employs quality -driven standard operating policies and procedures for all aspects of our services. These policies and procedures are documented in our company manuals that are published and maintained electronically at the corporate office. In addition to corporate administrative procedures such as payroll and billing, individual post orders at the site level are also critical to our service delivery to our clients. Allied Universal° will work with designated Collier County personnel to develop and update general and specific post orders. Standard policies and procedures ensure a consistent and documented approach to our operations, regardless of the client or location. INTERNAL COMPLIANCE MEASURES Allied Universal® understands the importance of using measures to regularly monitor operations and meet contract performance. Allied Universal° has set-up a series of checks and balances for meeting personnel requirements, applicant screening, training, certification and licensing requirements, and key contract -specific performance requirements. Allied Universal°' proposed compliance measures for Collier County include meeting personnel requirements and background screenings, personnel training requirements and maintaining certifications and licensing for all personnel assigned to the contract. These measures are summarized below: ■ Meeting Personnel Requirements and Background Screenings: All assigned personnel will meet the minimum standards provided by both Collier County and Allied Universal°. We will use a Personnel Checklist both in the initial assignment of Officers and the ongoing compliance activities required by the Quality Control Plan (QCP). ■ Personnel Training: We document all training and compliance records in our Human IIIIIIIllik 23 C1,1 EDUNIVERSAU There for you. Resources (HR) System with details to include the course description and completion date. This ensures satisfaction of any mandated and/or contract -specific training prior to deployment. The HR system is closely tied in with our Labor Scheduling System and assures contract compliance --it will not allow any CPO to be scheduled unless they meet the State and contract -required training. Maintaining Certifications and Licensing: All certifications held by Security Professionals assigned to the Collier County contract are documented in our HR System with the expiration date. This system provides automatic alerts to HR personnel in our Fort Myers area office to notify them of upcoming expirations. This allows the office to schedule renewals prior to expiration and ensures compliance with statutory and contract -specific requirements. Allied Universal°' QCP will ensure that all legally required licenses and permits are obtained and renewed as specified by the regulating agencies to perform the requested services. ■ Key Performance Indicators (KPI): To ensure Allied Universal° CPOs provide ongoing, world -class security services, our Program Manager uses our business intelligence platform to analyze key account performance metrics that equip them with the insights and actionable data they need to deliver high -quality security programs. These include: - Real-time tracking of account KPIs for improved, data -driven decision making - Reports on management procedures and best practice compliance that contribute to high-performance security programs - Customized alerts that help managers quickly identify problem trends by notifying them when specific metrics are not met or outside of preferred guidelines - Real-time, custom operational business reviews to track and report account performance to customers ■ Core KPIs include turnover, spend, overtime, post inspections, site visits and payroll corrections. KPIs are generated directly from our internal systems to allow the local Allied Universal° management and Collier County to actively monitor from both an operational and financial perspective. Allied Universal° will provide designated Collier County personnel a monthly report on the last calendar day of each month that includes these performance metrics. Data will include a generated report of all new hires and the status of each person available to work. Allied Universal° will provide additional reports as requested. These reports and customizable reports are available at all times to designated Collier County personnel via Allied Universal° eHub. Allied Universal° will provide all requested operational reports at least each month in consultation with designated Collier County personnel. ■ Internal Audit: The Allied Universal° Fort Myers area office is subject to examination by our company's internal audit unit to ensure compliance with Allied Universal° and Collier County's operational requirements for the contract. The Fort Myers office is subject to regular scheduled audits conducted both by our Florida Regional Office and our Corporate Headquarters. ■ Business Review Meetings: Members of our leadership team are in continual contact with designated Collier County personnel daily and immediately to address a critical incident. We prepare a comprehensive monthly report that outlines our activities and productivity. This report is disseminated throughout Collier County Senior Management. We receive feedback at monthly Board meetings, which assists our efforts in ensuring quality services. \k 24 EDUNIVERSAC There for you. In line with the principles of ISO and Allied Universal°' ongoing efforts to continuously improve, we have a formal policy on Customer Relationship Management that requires documented contact with clients on a monthly basis and any action items that result from the contact are documented. Action items are separated into three categories as follows: ■ Other Action Items: This report documents standard follow-up issues, such as re-training and follow-up visits to affected posts. ■ Corrective Action Report (CAR): This report documents the needed adjustments to the overall policies and procedures as they relate to your account. ■ Preventative Action Report (PAR): This report identifies potential enhancements to current policies and procedures to avoid future Corrective Action Reports. TRANSITION PLAN Being the incumbent security provider to Collier County, Allied Universal° is in the unique position to provide completely uninterrupted service throughout the entire life of the contract. If re -awarded the contract, Allied Universal° would welcome the transition period as an opportunity to draw from our previous experience and insight while reviewing and refreshing post orders, evaluating and adjusting staffing models, providing refresher or new training courses to our CPOs, and as always, looking for ways to innovate and apply new technology that would lower costs and add value to your services. In the event that Collier County should elect a new security partner, Allied Universal° is committed to doing everything in our power to provide a smooth transition to the new provider. For our part, we will cooperate fully to transfer all security data, post orders, emergency plans and any other information they may need to provide continuous service at your sites. In order to comply with the solicitation's specific requirements, we are including a sample implementation (transition) plan below: SECURITY PROGRAM IMPLEMENTATION Allied Universal° is experienced in updating its security programs to meet new contract requirements and assuming other organizations duties and in-house security personnel with minimal impact on client operations while using our transition method. For Collier County, we would implement our eight -week (60-day) transition program, which establishes implementation tasks, team members and milestones as the new contract draws toward its start date. TRANSITION SCHEDULE The following matrix summarizes a typical high-level transition. Allied Universal° may adapt and modify this schedule based on your security program requirements. 25 <LUEDUNIVERSAL° There for you. Creation of customized client landing page Recruitment of incumbent personnel Open positions posted for Allied Universal° personnel Recruitment of new hires (as needed) Candidate interviews Background investigations Employment offers Security site surveys Post Orders reviewed, refreshed or rewritten Uniforms and equipment ordered Training of account managers and supervisors (as necessary) New hire pre -assignment classroom training (weekly classes as needed) Allied Universal® orientation training for retained incumbents (adjusted to work schedule) Master schedule and assignments made Uniforms and equipment issued to personnel Equipment and forms placed on posts Contract master created On-the-job training Contract compliance and quality control (weekly status calls & meetings) TRANSITION ACTIVITIES The following are descriptions of major transition activities and when they typically occur: 8-7 Weeks Prior to Contract Start • Development of Contract Profile: The Contract Profile outlines requirements such as personnel training, benefits, uniforms, bill rates and reporting and is updated if changes occur during the transition process. The Allied Universal° offices that provide service use the Contract Profile to ensure consistency across the program. L� 1,1 EDUNIVERSAU There for you. • Formation of Allied Universal° Implementation Team: Each member of your Allied Universal° Implementation Team has a formalized role encompassing specific transition tasks and responsibilities. It is their job to carry out the implementation schedule and ensure uninterrupted service during the transition. • Creation of customized Collier County landing page: We would create an online landing page where incumbent officers can apply to Allied Universal° in addition to other options, such as visiting a local office or completing the forms at their workplace. From the site, incumbent applicants can follow the hiring process and begin connecting to the Allied Universal° community, access learning modules, share job postings and communicate with Allied Universal®. • Recruitment of incumbent personnel: Allied Universal° offer incumbent officers you wish to retain the opportunity to complete our hiring process. Those who successfully pass our recruitment and vetting process will receive position in your program. Our online application process provides a quick alternative to having incumbents fill out paper applications at your security sites or travel to an Allied Universal° local office. • Open positions posted for Allied Universal° personnel: After incumbent recruiting, remaining positions are offered to eligible Allied Universal° personnel who wish to transfer or apply for supervisory or management -level promotions. To source qualified personnel, hiring managers consult existing Allied Universal° supervisors and managers as well as our Career Development portal, which allows Allied Universal° security professionals to identify advancement opportunities and complete voluntary career development learning modules. • Recruitment of new hires: Remaining open positions are filled by new hires as needed. Allied Universal° attracts new applicants through the Allied Universal° Career Center, a job -seeking resource and online community for Allied Universal° applicants; online job boards and social media; our Military Recruitment Program; newspaper ads; state employment services; employee referrals; local police and sheriff's departments and federal law enforcement organizations. 6-5 Weeks Prior to Contract Start • Candidate interviews: The Implementation Team interviews officer candidates to verify and elaborate on their experience and ensure application and vetting requirements are met. • Background investigations: Once required release forms have been signed and witnessed, the Implementation Team conducts candidate background investigations, which includes 10 years of full work history, criminal records searches and other verifications. • Employment offers: Allied Universal° offers employment only to candidates who successfully pass all steps of our hiring process and meet all client requirements. Upon approving a candidate for hire, the Implementation Team will notify the successful candidate and continue with the recruitment process. • Security site surveys: The Implementation Team conducts a general survey of your security sites (including any for which we may already provide service). This survey is used to create a baseline security and risk profile for your organization, including any immediate security vulnerabilities. \k 27 C1,1 EDUNIVERSAU There for you. • Post Orders reviewed, refreshed or rewritten: Based on both your security plan and the findings from our site surveys, the Implementation Team creates Post Orders for each security post at your sites. Stored on site as well as online, each set of Post Orders provides procedures for general, specific and emergency situations'; supervisors use Post Orders to train officers at their assigned posts; and Post Orders are the basis for post inspections carried out by Allied Universal® supervision and management. 4-3 Weeks Prior to Contract Start • Uniforms and equipment ordered: The Implementation team orders uniforms, equipment and necessary supplies directly from the Allied Universal° warehouse and pre -approved vendors using our online order system, which expedites delivery, guarantees accuracy and reduces costs through volume purchasing discounts. • Training of account managers and supervisors: As necessary, we train supervisor candidates drawing from an organization's incumbent personnel or Allied Universal° officers who have successfully passed our hiring process. New hire pre -assignment classroom training: The Implementation Team supplies the applicable AU Institute TM curriculum for your security program's new CPOs. Presented in a variety of languages through live instruction and self -study workbooks, pre -assignment training provides officers with the knowledge, skills and abilities to perform general duties. • Allied Universal° Orientation Training for retained incumbents: The Implementation Team supplies Allied Universal° Orientation Training for any incumbent personnel an organization chooses to retain who pass our hiring process. Orientation provides incumbent officers with detailed information on Allied Universal° policies, procedures and benefits and identifies any gaps in training that must be filled. At this time, incumbent personnel receive access to our full catalog of training resources and career development programs. In -person training requirements, if required, are scheduled for minimum impact on existing work schedules. 2-1 Weeks Prior to Contract Start • Master Schedule created: We will create an Installation Schedule for staffing at your locations to cover post hours, number of CPOs at each post and skills needed. The schedule is entered into the Allied Universal° Labor Scheduling System and includes pay and billing information. We prepare the schedule as far in advance as practical to give officers early notice of their work schedule and days off. • Assignment of personnel to schedules: In every case possible, officers will be assigned to schedules that are suited to their personal background, personality, appearance and preference, which encourages a high level of personal performance. Officers will not exchange scheduled shifts or days off without first obtaining approval from their Allied Universal° supervisor. 1 Since Allied Universal® is the incumbent security provider for Collier County, we will use this opportunity to refresh or rewrite Post Orders for existing posts. L� C1,1 EDUNIVERSAU There for you. • Uniforms and equipment issued to personnel: We will issue uniforms and equipment, documenting the number of issue, item, date of issue, employee's signature and initials, and witness signatures in the Allied Universal® Uniform and Accessories Record. Security Professionals will receive training in proper uniform wear and care during their initial orientation. • Equipment and forms placed on posts: The first officer assigned to the post will deliver, tag and sort equipment, forms and supplies on the day service begins. The officer will use this equipment as Post Orders indicate and pass them on to the relieving officer. • On-the-job training: On-the-job training is given to officers new to a security site and incumbent officers who change positions. This training is performed by a training team member, Allied Universal® supervisor or incumbent officer familiar with the post. 1 Week Prior to Contract Start • Wrap-up and finalization: During the final week of the transition, all tasks are finalized and checked against contract compliance and quality control. On-the-job training continues during the last week of the transition. Contract Commencement Allied Universal° management will be present during the first week of service to facilitate questions and handle contingencies. Subsequently, Allied Universal° management will regularly visit your sites to observe security program operations, follow up with request and issues, and communicate the status of these efforts to your stakeholders. In addition to these scheduled site visits, Allied Universal° management is available at any time via email and mobile phone. TRANSITION COMMUNICATIONS PLAN To keep Collier County informed on the status of implementation activities, we provide the following communications: • Weekly conference calls to monitor progress and identify obstacles • Weekly status reports showing task assignments, status and progress • After-hours phone contact handled by live customer service representatives at the Allied Universal° Communications Center, available 24/7. • Phone, email and text messages between client and Allied Universal° management imminent communications RETAINING INCUMBENT PERSONNEL Allied Universal° recognizes the value of qualified incumbent personnel. We will retain existing personnel as they already meet our employment standards at the Collier County account. During the transition phase, Allied Universal° would work as closely as possible with incumbent providers (where and when applicable) and existing employees to transition new and existing personnel to your locations. We take several steps to onboard retained incumbent personnel. Fostering enthusiasm while minimizing concerns requires early and frequent communication. Our strategy includes the following: L� C1,1 EDUNIVERSAU There for you. Joint initial meeting: An initial meeting, wherein Collier County will introduce Allied Universal° representatives to your incumbent officers, occurs early in the transition process. Incumbent officers learn about Allied Universal° employment, get answers to frequently asked questions, and receive contact information for support. Meet and greet sessions: Throughout the transition process, additional, informal meetings are held at convenient locations before and after shifts. Allied Universal° managers answer questions, talk about Allied Universal°, and provide employment application assistance. Transition newsletter: Customized for your organization, the transition newsletter further introduces your incumbent security team to Allied Universal° and provides benefit resources and support information. Toll -free 24/7 hotline: Using this call -in number, Security Professionals can connect with their local office or Allied Universal° headquarters to address their questions or concerns. Collier County/Allied Universal° Career Center Portal: A customized Collier County landing page will be created on the Allied Universal° Career Center website, based on the final award scenario. Incumbent officers will receive a link to the site where they can quickly fill a job application and connect with the Allied Universal° community. NEW CONTRACT 90-DAY CONTROL PLAN In line with principles of ISO and Allied Universal°' ongoing efforts to continuously improve our partnership with Collier County, Allied Universal° will execute a formal, thorough and effective 90-day post -implementation Control Plan ensuring our service continues for years to come. This plan involves the ongoing monitoring of newly implemented processes and procedures, through follow-up activities to resolve issues that arise during the initial 90 days of the new contract. Some of the activities to be performed during the New Contract 90-Day Control Plan include: • Weekly conference calls • Verification of updated post orders • Review of updated scorecards • Review of updated training programs and files • Lessons learned, process improvement opportunities review • Update of schedules as necessary L� °' LIEDUNIVERSAL There for you. ALLIED UNIVERSAL° INCIDENT REPORT CLIENT: ADDRESS: o i l Collier Couity Government 3315 Tamiami Tr. E Naples FI 34112 AREA OFFICE: Fort Myers REPORTED BY DATE OF INCIDENT 25 April 2023 TIME OF INCIDENT 17:15 - INCIDENT REPORT (WF-104) INCIDENT' F fRREGULARITY ❑ CLIENT CCMPI.AINT RAF RFPORT LIST PERSON(S) INV0IVED:. MSSI Allied Government Security USSI Supervisor Supervisor NARRATIVE'On 25 April 2023 at approx. 1715, 1 Observed two individuals later j Identified as enter Building L Via Endura software. These two individuals entered through the employee entrance using badges not assigned to them ( see photo). I immediately addressed the Male and asked to see his Badge. The individual Handed me a bad a with the name USSI Supervisor). I immediately informed of this and proceeded to remove him; at which time he informed me that his Cousin was in the employee entrance. At that time, I requested CPO escort the male to retrieve the female and brin them to me. I then relieved the female of the Badge she held identified as USSI Supervisor). I then Escorted the pair out of the building and called Operations to inform Ops of the situation. At approx_. 1800 rrived at the front of B.L asking for her badge. I informed her that s e cou no ave the badge as she compromised its integrity and that she was not allowed to enter the courthouse due to this. She proceeded to tail her superior and explained the situation. I spoke briefly with the supervisor identified as explained the situation and informed him that _was not allowed to enter the courthouse. lCiiiii[leparted shortly thereafter. Badges were confiscated and returned to Operations. IIl111111!!!I Nothing follows. 01/26/22 VArga 1 31 NARRATIVE (cone... ): ACTION TAKEN B� R 01 REPORT COMPLETED BY: OFFICER SIGNATURE: RFVIFWED f HANIDLED BY CLIENT CONTACTED: 11 BY PHONE TICKLE / FOLLOW-UP DATE: 03. ;'2 6/2, AREA OFFICE USE ONLY DATE 25 April 2023 TITLE: A 'EDUNIVERSAL There for you. DIN PERSON CLAIM POTENTIALFJYF_S FINO COPY TO HQR: YES "NO t-age 2 32 CLIENT: Collier County Government ADDRESS: 3315 Tannianni Tr. Naples, FI. 34112 4r.,.LIIEDUNIVERSAU There for you. AREA OFFICE: Fort Myers REPORTED BY: DATE OF INCIDENT: 07I1412022 TIME OF INCIDENT: 13:00 INCIDENT: Z✓ IRREGULARITY CLIENT COMPLAINT FIRE REPORT LIST PERSON(S) INVOLVED: NARRATIVE: 05i23i-1;- Japles,F 13410 Above named sub'c�oached the Courthouse Security Checkpoint and handed his mall bag to CPO�icebserved bag was set on the belt and as it passed hrough the x-ray machinan image on the monitor that appeared to be a semi auto firearm. He immediately stopped the bag in the x-ray machine and called of . "Code Blue". Several Deputies approached the checkpoint and removed the subject Und his bag to the security gun rec,m, bag contained a 9mm springfieid semi -auto firearm with one round in the chamber a loaded magazine. above named subject does not have a concealed firearm permit, therefore he was n into custody by the Collier Co. Sheriff Dept. G4S N7-014 Page 1 33 a,.L EDUNIVERSAU There for you. Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE POST SPECIFIC INSTRUCTIONS UN I V RSA U Collier County Main Courthouse 9/2912021 1 INTRODUCTION This section addresses many of, but not all possible details, of the Security Operations at the Collier County Main Courthouse. Information included here will be used in addition with any other directions given to you, either verbally or in writing by proper authority. Therefore, do not interpret the instructions that follow as being the absolute limit of your duty requirements at the Collier County Courthouse. Questions regarding the contents of these orders are to be resolved through your Post Supervisor. 2 POST LOCATION This facility is located at: Collier County Government Center Main Courthouse 3315 Tamiami Trail East Naples, Florida 34112 3 TYPE OF POST 3.1 Officers assigned to the Collier County Courthouse provide uniformed physical security and screening services for the County government operations and are stationed at the security checkpoint at the main entrance to the Courthouse. 3.2 Officers operate x-ray-screening machines, hand-held metal detection wands, a pass -through magnetometer and perform hands-on physical security searches of persons, packages, items and deliveries carried into the Courthouse building. These searches are looking for weapons, contraband, unauthorized items, or any other objects or materials that could potentially be dangerous or cause harm to the occupants or the facility. 3.3 Officers also conduct random foot patrols of all floors of the Courthouse, as well as exterior patrols of all buildings on the entire County government complex. The Collier County Sheriff's Department and Collie County Fire/Rescue Departments provide Law enforcement and Emergency services for the entire Government complex. 4 HOURS OF OPERATION 4.1 Monday through Friday: 0700-2100 (7�00 AM to 9:00 PM), and Saturday and Sunday 0800-1200 (8:00 AM to 12:00 PM) or, until courtsessions are complete. 4.2 Hours of operation are subject to change and will be either verbally communicated or in writing to the assigned or affected Security Officers by the Chief of Security, Operations Manager, Major, or appropriate AUS Management Staff. I STANDARD OPERATING PROCEDURE 6/7/2023 1:f4, PM PAGE 1 I 34 Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE POST SPECIFIC INSTRUCTIONS a,.L EDUNIVERSAU There for you. AA LIEDUNIVERSA + Collier County Main Courthouse 1 9129/2021 1 TRAINING REQUIREMENTS • Class D — License Training (40 hours) • Class G - License Training (28 hours) • Complete computer based and on -post Training EQUIPMENT REQUIRED • AUS I.D. Card • Radiation Badge • Access Badge • State of Florida Security Officer °D" License • State of Florida Security Officer "G" License • Post Orders and AUS Reporting Forms NOTE: Two—way radios are available for use by Officers assigned to this post. These radios are on Collier County Government frequency and are to be considered "Government Security" radios. Radio traffic and protocol will be followed at all times by AUS personnel when utilizing these radios. REPORTING FOR DUTY ❑ Officers will arrive on time, responsible for making all necessary adjustments for travel time and season traffic. Officers should arrive at least 10 minutes early, to prevent any late start ups. ❑ Collier County Courthouse opens to the public at 0800 (8:00 AM) and closes at 2100 (9:00 PM). Employees start reporting for work at 0700 (7:00 AM). The Officer assigned to open the Courthouse will report at 0700 (7:00 AM). Four additional officers will report at 0800 (8:00 AM). The evening shift supervisor and all officers scheduled the evening shift will report at 1300 (1:00 PM). 0 Call the Operations Center and advise them that the post is open. ❑ Call the Cold Start line and log in on duty. ❑ Sign the Sign -In Register (WF-011) ❑ Start a Security Officer Report (WF-008). ❑ Review Post Orders. ❑ Commence duty. BUILDING ACCESS CONTROL PROCEDURES 8.1 This is an unrestricted public access building-, however, the Officers will be responsible for operating the security checkpoint at the Courthouse. Ali employees and the ipublic must pass through the screening checkpoint prior to being allowed into the Courthouse. 8.2 FILM OR PHOTOGRAPHY IN THE COURTHOUSE Security is to stop anyone that attempts to enter the courthouse with recording devices and check to see if they have written authorization from the Chief Judge. If they do, they shall be permitted to enter with their equipment. If they do not possess written I STANDARD OPERATING PROCEDURE 6/7/2023 1:58 PM PAGE 2 1 35 a�LIIEDUNIVERSAU There for you. Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE I POST SPECIFIC INSTRUCTIONS t+:- L. E D U N I V E R S A C I Collier County Main Courthouse 1 9/29/2021 1 authorization, they are to be advised of the requirement and asked to leave. If they refuse to leave after being asked, they are to be escorted from the building. If they resist at that point, or seek re-entry after being asked/escorted out, law enforcement should take whatever action they deem appropriate under the circumstances. Of course, if the individuals leave their recording equipment outside after being asked/escorted out, they should be permitted to return to the building and to view whatever proceedings they would wish to view (unless they are specifically closed pursuant to Florida law). The decision of whether individuals will be allowed to record judicial proceedings courtrooms, even if they have written permission from the Chief Judge to bring recording devices into the courthouse, is left to the discretion of the individual judges who will advise their particular bailiffs on a case by case basis. 9 POST PROCEDURES 9.1 The Collier County Courthouse Security Staff will consist of the following: Day shift will consist of one (1) Armed Sergeant and five (5) Custom Protection Officers (CPO). • Evening shift will consist of one (1) Armed Sergeant and three (3) Custom Protection Officers (CPO). 9.2 The main function of the Security Officer is to: 9.2.1 Provide checkpoint security screening of all persons, bags, packages and materials while maintaining a Customer Service approach to the persons working in and visiting the Collier County Courthouse and the surrounding buildings and departments. This is including all County Employees, all persons doing contractual work and any Company and persons making deliveries and pick-ups for business purposes. 9.2.2 Report all irregularities, complaints, fire reports, thefts, accidents and injuries as well as any EMS and/or Law Enforcement response in the Incident Report Form (WF-014). 9.2.3 Maintain an accurate log in the Security Officer Report (WF-008). 9.2.4 Conduct foot patrols randomly, patrolling all the interior and exteriors areas, noting any suspicious activity, individuals, or objects. Officers will alternate security foot patrols and record their tours on the Security Officer Report (WF-008). 9.2.5 Screen all personnel passing through the security checkpoint area. ❑ Officers encountering small children or infants in the care and custody of an adult should make every effort to successfully screen the child and the adult together, including any children in carriages or strollers. The child or infant should be removed from the carrying device and carried through the magnetometer by the parent. STANDARD OPERATING PROCEDURE 6/7/2023 1:58 PM PAGE 3 6�k .�LIIEDUNIVERSAU There for you. Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE POST SPECIFIC INSTRUCTIONS L L I L Q U R 1 V E R S A L' I Collier County Main Courthouse 1 9/29/2021 1 ❑ Officers encountering individuals having metal plates, pins or replacement joints within their bodies may cause the magnetometer or hand-held wands to alarm. Allow individuals to explain the presence of these, do not assume they have prosthetic devices. Never comment openly about the presence of prosthetic devices on or within an individual. If the hand-held metal detector beeps in the area in question, the officer will need to conduct a pat -down to ensure that it is a prosthetic device and nothing. ❑ Officers encountering individuals with implanted electronic devices (pacemakers/defibrillators, insulin pumps, hearing aids, etc.) that elect not to pass through the magnetometer are to be screened with .a hand- held wand or, if necessary or by the person's choice, by a physical hands-on "pat down" search. Politely ask them to remove all items from their pockets, pull pants legs tight, and pull shirtsleeves tight. Officers on duty must also conduct a thorough visual inspection of the individual. Protocol on physical searches is strictly male to male and female to female. If a female officer is not available, then the procedure is to make a request to the Bailiff's Department for a female Deputy to assist with the physical search of the person. ❑ At no time, will Officers touch a person with the metal detection wand. Officers will operate this wand within two inches from individuals' body. ❑ At no time, should Officers attempt to pick up or handle children or juveniles, even with their parents or accompanying adults or guardians present. Ask assistance by the adult(s) with them if screening procedures of the children need to be performed. ❑ If a person refuses to voluntarily participate in any of the screening processes in place before entering the Courthouse, the Officer will then notify the Deputy on duty at the Bailiff station. 9.2.6 Remain visible at all times 9.2.7 Officers are authorized to sit down; however, they are not authorized to read magazines or newspapers, except for reading Post Orders, Collier County Courthouse or AUS furnished materials, and memos associated with their shift. 9.2.8 Any assignments, inquiries or requests from Court Administration or the Bailiff's Bureau will be handled in an expeditious and professional manner. 9.2.9 Officers assigned to the Main Courthouse will be responsible for performing patrols at the CAT (Collier Area Transit) bus transfer station at Parking Garage 2. These patrols are to be done approximately every three (3) hours between 0530 and 1800 hours each day. During these patrols the officer will be required to check in with the CAT Service Representative at the Transfer Station, followed by a full patrol of the areas including the indoor area. The final patrol at 1800 hours, will include having the officer present as CAT staff locks up the public restrooms for the remainder of the day. STANDARD OPERATING PROCEDURE 6/7/2023 1:58 PM PAGE 4 37 .�LIIEDUNIVERSAU There for you. Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE I POST SPECIFIC INSTRUCTIONS ' "- 1.1 E D UN 1 V E R 5 A U Collier County Main Courthouse 1 9/2912021 10.1 WEAPON AND CONTRABAND DETECTION LOGS 10.1.1 Officers assigned to the Collier County Courthouse will be responsible for the Security screening of all individuals and searching for weapons, firearms, or contraband and prohibited items or materials. 10.1.2 Firearms are prohibited from being brought into the Collier County Courthouse except by certified law enforcement officers wearing either Class A or B uniforms, no exceptions. This prohibition applies to Concealed Weapons permit holders and undercover Deputies and Officers entering the Courthouse. All other law enforcement officers will be required to secure their firearms in the Gun Lockers prior to entering the Courthouse OR request to register and sign in with the Bailiff Officer on Duty at the main Courthouse entrance. 10.1.3 Officers will maintain a log of all prohibited items or contraband identified at the checkpoint. This log will be turned over to AUS management to add to the monthly report submitted to Collier. 10.2 DETECTION OF FIREARM, EXPLOSIVE DEVICE OR IMMEDIATE THREAT If an Officer observes a possible firearm or explosive device on a person or in a bag / bowl going through the checkpoint, a CODE BLUE or CODE RED panic procedure will be initiated. The procedure is as follows: - Whoever has detected the threat shall immediately call out loud and clear "CODE BLUE or CODE RED!!" and point to the possible suspect involved. This call out alerts all Officers at the checkpoint and the Bailiff on duty at the Sheriffs Office desk. - The Officer that is the closest to the Panic alarm switch will activate the switch by pulling it down. This activates the Maglocks on all the entrance / exit doors and prevents entry and exit out of the front of ttoe Courthouse- - The Officer on the "Point" position will have everybody that is waiting in line and in the front lobby start moving towards the front doors away from the checkpoint. - The Officer at the X-ray will immediately stop the belt and hold his position and ensure the package or bag in question (if the threat was detected on X-ray) is still located in the machine. If it has already exited the machine it is to be placed back in the machine. - The person on the belt will hold their position and keep the suspected person(s) in view while pointing the person(s) or owner(s) of the suspected threat or owner(s) of the bag out for Deputies- - The person who is "hand wanding" will have everybody that is exiting the building, coming off the elevators, or anybody at the back of the checkpoint move towards the back of the lobby away from the checkpoint. STANDARD OPERATING PROCEDURE 6/712023 1:58 PM PAGE 5 6�k a 1EDUNIVERSAU There for you. Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE POST SPECIFIC INSTRUCTIONS ® E D U R I V E R S A U Collier County Main Courthouse 9r29r2021 Once the Bailiff arrives at the checkpoint, the person and their bag or container will be taken into the breakroom located at the checkpoint. There they will clear any weapons for safety and question the person(s) involved about the incident. If the person has a valid Florida concealed carry permit, they will be escorted back to their vehicle to secure the weapon or firearm in the vehicle. 10.3 TYPES OF WEAPONS FIREARMS ILLEGAL WEAPONS LEGAL WEAPONS Handgun (Any Type) Stiletto Knife Knives Shotgun Tear Gas Gun Scissors Rifle Switchblade Knife Mace/Pepper S ra Blow gun Dirk/Dagger Darts Flare gun S ikelNin'a Key Chain Razors Pellet gun or rifle Ice Pick Bullets, Ammunition BB gun or rifle Slingshot/Blackjack Screwdrivers Air Soft gun or rifle Billie Club Hammer Telescopic Baton ASP Pliers Throwing Stars Shuriken Wrench Metallic "Brass" Knuckles Drill Bits Sword Cane Carpet Cutters TaserlStun Gun Biker's Belt ButterflyKnife Large Pins Baseball Bat Golf Clublsl 10.3.1 Contraband. Contraband is defined as "any substance or article altered in a manner to definitively and effectively achieve an alternative result, other than the item's intended usage." 11 GOING OFF - DUTY 11.1 The Security Officers will perform the following: • Approximately 30 minutes before the end of the shift, an Officer will complete an interior and exterior foot patrol of the premises. • Complete all reports and Sign -In Registers. • Turn -in Incident Report documents to the Operations Manager or Post Captain or file them as instructed by AUS Management Personnel. • Call the Cold Start line and mark off duty. • Call the Operations Center and inform them that the Courthouse is secure and that you are off duty. I STANDARD OPERATING PROCEDURE 6/712023 1:58 PM PAGE 6 1 L� Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE POST SPECIFIC INSTRUCTIONS .,.LIIEDUNIVERSAU There for you. A1-41EDUNIVERSAL. I Collier County Main Courthouse I 9f2912021 I 12 FRATERNIZATION 12.1 All Security Officers are to have a pleasant, professional and "Customer Service" based approach to their daily duties regarding their interaction with everyone they encounter. However, officers assigned must not allow themselves to become too friendly or familiar towards employees and customers. Excessive socializing can, in some instances, lead to a compromise in security due to distraction, familiarity and complacency. 13 PACKAGES 13.1 Officers will not accept or sign for any packages or deliveries for the site or any personnel. Direct all Inquiries to the court administration. 14 PHONE USAGE 14.1 Collier County Government phones are for official use, only. 14.2 Officers will not use their personal cell phones in the view of the public at the checkpoint. Any calls being received or needing to be placed will be done off post either in the break room or outside after checking with Supervisor prior to leaving the post. Personal cellular phones will be placed in "vibrate mode" while on duty. 15 MEAL BREAKS 15.1 Supervisors and Officers will coordinate their meal breaks and all meal breaks will be taken on site. 15.2 Meal breaks may not exceed 30 minutes. 16 VISITING 16.1 Security Officers are prohibited from entering a working area more than ten (10) minutes before the start of their work shift and from remaining more than ten (10) minutes after shift has ended, unless for business related issues. 17 UNIFORM APPEARANCE 17.1 Security Officers shall be neat and clean in appearance and wear only the prescribed uniform and issued gear as issued by AUS, Fort Myers Office. 17.2 Uniform and appearance standards will be foilowed based on the "Appearance of Security Officer's" section of the AUS Security Officer Handbook. 17.3 Officers will not wear the AUS issued Stetson hat while indoors and only outside when required or requested. I STANDARD OPERATING PROCEDURE 6/7/2023 1:58 PM PAGE 7 1 6�k .,.LIIEDUNIVERSAU There for you. Court House Post Orders (Confidential Information) STANDARD OPERATING PROCEDURE I "I', w '3UN911EftSA POST SPECIFIC INSTRUCTIONS `� , ` ' �(::, Collier County Main Courthouse 912912021 NOTE: The uniform will be clean and presentable at all times. It will be pressedlironed and sized per the officer's height and weight. Shoes will be black leather or comparable material and polished. NOTICE: Work shoes are designed to stand heavy wear, to protect the wearer, and provide high traction. They are generally made from sturdy leather uppers and non -leather outsoies. Sometimes they are used for uniforms or comfort by nurses, waitresses, police/security personnel, government/military personnel, etc. They are commonly used for protection in industrial settings, and other workplaces. Steel toe shoes or boots are not necessary. Security Incidents: CONTACT YOUR SUPERVISOR IMMEDIATELY! After an incident, reports need to be created and submitted to upper management immediately after the occurrence has ended. Sgt. Alphonse Jones: 239-245-4946 Sgt. Mark Taylor: 812-202-5982 Sgt. Jeffrey Ethridge: 270-339-2945 Sgt, Greg Huebbe: 239-692-5847 Major Rich Heller: 239-252-8815 C: 239-896-6891 Security Chief Keith Wallace: 239-252-8404 C: 239-207-5636 C: 239-777-2299 STANDARD OPERATING PROCEDURE 6/7/2023 1:58 PM PAGE 8 1 41 C1,1 EDUNIVERSAU There for you. TAB 3: COST EVALUATION CRITERIA NO. 3: COST OF SERVICES TO THE COUNTY (25 Total Points Available; Position Hourly Pay Rate County Hourly Rate Proram Mana er S 39.79 $ 53.72 Assistant Proram Mana er S 30.95 $ 41.78 Operations supervisor S 26.46 $ 36.42 Post Supervisor S 22.93 $ 32.54 Security Officer (Armed $ 21.00 $ 29.79 Security Officer Un-Armed $ 19.23 $ 27.28 Pa rate markup Percentage Percenta e Markup on Contractor employee pay rate for identified positions 1.4187 Percenta e Markup on Contractor employee pay rate for unidentified positioi 1.4187 Emergency Response Premium: Percentage Markup on Post Supervisor and Security Officer Hourly Pay Rate 171.43% Vehicles Dail Weekl Monthl Golf Cart 5 30.46 S 152.31 $ 660.00 Seqway $ 26.92 $ 134.62 $ 583.33 Sedan S 63.92 $ 319.62 $ 1.386.00 Sport Utility Vehicle S 74.77 $ 373.85 $ 1.620.00 Pickup Truck S 81.88 $ 409.38 $ 1.774.00 Position Hourly Pay Rate County Hourly Rate Special Details S 24.32 S 43.12 Shift Differential S 2.00 $ 2.84 Emergency Response $ 30.00 $ 72.50 NOTES TO PRICING - COLLIER COUNTY At Allied Universal°, our goal is to be a collaborative business partner for Collier County, and we believe this starts with providing transparent pricing and an explanation of our methodology for determining the proposed bill rates. To provide a transparent view of our pricing, the following notes provide additional details on our proposed pricing structure: Validity and Taxes The proposed pricing is valid for the first two years of the initial awarded contract and includes monthly billing, payment terms of 30 days and does not include sales or use taxes where applicable. The rates quoted will remain in effect for two years and shall be automatically adjusted to fully recover any change in costs mandated by law, including but not limited to licensing fees, Federal Insurance Contribution Act (FICA), Federal Unemployment Tax Act (FUTA), State Unemployment Insurance (SUI), Worker's Compensation, Collective Bargaining Agreements, Union Activities, regulatory costs 42 C1,1 EDUNIVERSAU There for you. associated with compliance with the Patient Protection and Affordable Care Act (PPACA), and/or Federal or State minimum wage laws. In addition, the billable rates for may be adjusted each January 1st for any increased costs for medical insurance premiums. Ninety days before year two ends, Allied Universal® reserves the right to discuss wage increases on a mutually beneficial basis with Collier County. Incumbent Retention Allied Universal° pricing is based on retaining incumbent personnel currently assigned to the Collier County account who have the knowledge and experience of the security program, to which newly hired personnel would not be privy. From experience, we know that reducing the wage rates and benefits or hiring all new officers will cause a high rate of turnover and will not provide the consistent security program that Collier County has grown accustomed to. Allied Universal° would be happy to discuss this with Collier County in further detail. Below are the pay and bill rates for positions in the current contract not noted in the Cost section of RFP: Position Hourly Pay Rate County Hourly Rate Special Details $ 24.32 $ 43.12 Shift Differential $ 2.00 $ 2.84 Emergency Response $ 30.00 $ 72.50 Pre -employment Screening Quoted rates include the following background investigation and screening elements: ■ Identity verification: Social Security trace report ■ Electronic 1-9 and E-Verify ■ Criminal searches ■ National Sex Offender Registry (except CA and NV where such checks can only be done in accordance with state law) ■ 7 years of activities (employment, unemployment, education) ■ Driver's license (DMV) check (annual for driving positions) ■ Drug screen (10-panel) initial and for cause ■ Fingerprinting ■ MMPI ■ Physical \k 43 4r.,.LIEDUNIVERSAU There for you. Training The quoted rates include the following training for new -hire personnel; all officers receive annual in- service training. ■ Pre -assignment Training: o Class D: 42 hours o Class G: 28 hours o Xray training: 16 hours o Firearms: 4 hours annually ■ CPR/First Aid/AED Certification: 4 hours ■ On -the -Job Training: 16 hours ■ Annual In -Service Training: 16 hours Additional pre -assignment training is direct billed at the straight time bill rate and post -assignment training at 1.50 times the straight -time bill rate. Holidays Allied Universal° recognizes six (6) holidays: New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, and Christmas Day. Holiday pay is time -and -one-half for hours worked. Holidays are billed separately at 1.50 times the straight -time bill rate. Vacation The below vacation is included in the bill rates: ■ After one year of service, 40 hours annually ■ After two years of service, 80 hours annually ■ After five year of service, 120 hours annually ■ Salaried officers: AU Standard Salary/Support Other Employee Benefits The following employee benefits have been factored into our proposed pricing except as noted: ■ Medical insurance: as spec'd in the RFP. ■ Sick Time: As required under state/local law. ■ Dental and vision insurance (optional, employee paid) ■ $10,000 Life and AD&D, after one year of service ■ Non -matching standard 401(K), after one year of service ■ Uniforms: No deposit required ■ Standard Incentive and Recognition Awards ■ Employee Assistance Program Medical Insurance Plan Allied Universal has a clear understanding of the requirements of the Affordable Healthcare Act (ACA), and our plans provide the health coverage that our employees need and deserve. Plans are renewed each year on January 1; if any changes in cost or changes due to legislation or the interpretation of same, we request the opportunity to revisit our rates. The costs of insurance are influenced by a \k 44 C1,1 EDUNIVERSAU There for you. multitude of factors including, but not limited to, employee participation, claims history and other factors outside of our control. These factors are universal for all employees regardless of their industry and are not Allied Universal -specific, so any increases would be experienced with any provider. Benefits Eligibility Employees with 30 or more hours per week are eligible for the identified benefits program. Salaried Personnel Salaried personnel are exempt from overtime. Exempt personnel will be paid and billed on a weekly basis, 40 hours each week and are not replaced in the event of paid leave. Overtime Quoted rates are based on a 40-hour workweek schedule. Overtime billing rates will apply when personnel are placed in an overtime posture for pay purposes as a result of scheduling over 40 hours per week or if additional hours are required outside the regular schedule. Allied Universal will endeavor to use part-time personnel whenever possible to avoid overtime rates. Personnel will be paid time - and -one-half base pay rates for overtime, and the corresponding bill rate is 1.50 times the straight - time bill rate. Equipment The quoted bill rates do not include any equipment. Any equipment required will be direct billed as incurred. Vehicles The below rates include the costs of lease, light bar, decals, auto insurance and fuel. ■ Crossover: Hyundai Kona will be billed at $1,385.00 per vehicle per month based on availability. ■ SUV: Chevy Equinox AWD will be billed at $1,620.00 per vehicle per month based on availability. ■ Truck: Ford Ranger AWD will be billed at $1,774.00 per vehicle per month based on availability. ■ Golf Cart: Billed at $660.00 per month, per unit. ■ Segway: SE-3 Patroller will be billed at $583.33 per vehicle per month based on a two year amortization. Any other equipment that may be required (such as radios, flashlights) can be direct billed as incurred. Uniforms Allied Universal° will furnish each officer at a location with a complete complement of the police style uniform to include foul weather gear and standard equipment (weapons, tasers, handcuffs and pepper foam). Uniforms are provided with no payment or deposit required of the employee. Permanent Service Quoted rates are for regular or permanent service. The following applies to short-term and disaster/ emergency services: ■ Short-term service: Additional personnel will be provided at overtime rates for sites that have \k 45 C1,1 EDUNIVERSAU There for you. permanent coverage. For sites that have no permanent coverage, Allied Universal° will use short-term rates of $48 per hour for unarmed officers, $58 per hour for armed officers. All assignments will be a minimum of 4 hours duration, for billing purposes. Should an assignment be scheduled and then cancelled with less than four hours' notice, four (4) hours will be billed. ■ Disaster/Emergency services: Disaster and emergency services would require an addendum to the contract with separate rates. EMPLOYEE RETENTION AND BENEFITS At Allied Universal°, our philosophy is simple: if you hire qualified people, you supply them with all of the training they need to be successful, pay them a fair, living wage, and offer them a meaningful benefits package, turnover rates will be reduced. Satisfied employees stay longer and allow us to retain knowledgeable and experienced personnel assigned to Collier County. All personnel assigned to Collier County will be eligible to participate in the following programs. Our health insurance program is fully compliant with the Affordable Care Act standards as they are currently interpreted. EMPLOYEE RETENTION Retention of our CPOs is critical toward our goal of developing a highly skilled and capable security team for Collier County. By understanding security requirements and through Allied Universal°' service level -based program, we effectively recruit individuals that possess specialized backgrounds and expertise, allowing us to provide Security Professionals and Supervisors specifically matched to the differing protection needs and requirements of Collier County. Along with the wealth of experience and training Allied Universal°' CPOs bring to the table prior to post -assignment, the element of time allows us to continue to invest in their training to make them the most effective CPOs in the industry. Hiring the best people and providing superior training is paramount to the success of our company, but motivating them to perform to the very best of their ability every day and stay with our organization year after year is really the key to our success. In addition to our training and professional development programs, Allied Universal° offers additional incentives and recognition programs to ensure employee satisfaction and optimize retention. Many of our retention efforts are best illustrated through our incentive and recognition programs. Additionally, each of our management systems and solutions has elements designed to positively impact retention. ■ Our screening process tests for an applicant's predisposition to remain with an employer. ■ All new hires are surveyed via text message at key touchpoints when they are first hired (on day 3, 15, 30 and 60) to measure their satisfaction and identify any issues that need to be resolved. Any issues reported automatically trigger a follow-up text validating the concern as well as an escalation to the hiring manager for follow-up. ■ Refresher training enhances and reinforces earlier learning. ■ Our computerized scheduling system helps avoid assigning shifts that are too long and/or too close together. ■ Personalized recruiting approach and profiling by position. ■ Allied Universal° Voice is an online feedback tool available 24-hours for Security Professionals L� C1,1 EDUNIVERSAU There for you. and customers to provide real time information with a closed loop follow-up process to ensure any reported issues are identified and addressed promptly. ■ Our management teams are trained and coached on human resource tactics that further promote employee retention. ■ Decentralized management allows our senior staff to be actively involved with, and easily accessible to, our Security Professionals. A great retention program means Security Professionals for Collier County are on board for the long term and provide a reliable presence at your site. CAREER MAPPING AND PLANNING AU Institute°, the umbrella under which all formal learning and development opportunities exist, guides the development of employees. It engages a robust platform to prepare, develop and assess employees throughout every stage of their career. This platform offers critical tools, resources and support employees can leverage to improve, learn and grow. We are interested in developing and retaining employees by supporting them in achieving their career goals. In addition, we strive to help employees develop into the future leaders of the company. By establishing formal career paths, we can: ■ Attract and retain talent by offering better career growth ■ Use human capital effectively and achieve greater productivity ■ Reduce employee turnover ■ Improve morale and motivation ■ Improve succession planning CAREER DEVELOPMENT PLAN Career Navigator is an ongoing process that assists employees in managing their careers and development. We encourage employees to work with their managers to develop an individual guide to identify their career goals and map out a plan for working toward those goals. Activities may include seeking on-the-job training opportunities, classroom and/or online training, self -development, and outside activities that will enhance skills and experience to prepare the employee to take the next career step. LEADER IDENTITY DEVELOPMENT PATH The Leader Identity Development Path has been launched by the Allied Universal° Training & Talent Development team. This leadership development course was designed for employees who consider themselves as leaders, are comfortable leading when opportunities arise, and want to seek leadership responsibilities and further improve leadership characteristics. Now accessible on EDGE°, our award -winning training platform, the Leader Identify Development Path is divided into three sections designed to prepare aspiring leaders for success in any current or future opportunity. \k 47 C 11111EDUNIVERSAL° There for you. COURSE PATH: Section 2: • Transitioning from an Individual Contributor to a Team Leader • Influencing without Authority Creating Trust The Listening Leader Section 1: Conflict Resolution r i • • Allied Universal Giving Feedback Values & Culture , Recognition Section 3: • Decision Making 0 Principles of Leadership Leading Effective Meetings I Take Control of Your Future: Career Development 101 \ 04 �a� � r Graduates of the Leader Identity Development Path receive a certificate of completion, gain visibility with their leaders and increase their chances of being selected for promotion opportunities. EMPLOYEE BENEFITS Medical and Health Insurance Plans With a mission to be the top employer for security professionals, we are committed to providing an extensive selection of affordable, competitive and comprehensive benefits for our employees who rely on them. The Allied Universal° benefits program is designed for employees to enjoy success on the job while living healthy and balanced lives. We offer medical, dental, and vision plans to all benefit - eligible employees through payroll deduction and/or client contribution (pursuant to our eligibility requirements and policies). The Allied Universal° benefits platform provides our employees with 24/7 access to an array of online self-service tools and resources to manage their benefits securely and confidentially. From this member -only website, employees can evaluate healthcare and insurance options quickly and easily, review benefit documents, and search for in -network providers. Ensuring our employees remain connected to the information they need, when they need it, produces healthier choices and increases employee satisfaction. Medical Insurance Options At Allied Universal°, we understand that an effective benefits package starts with comprehensive medical coverage. Security professionals assigned to your locations in the United States can enroll in one of our many medical insurance plans, each with different monthly premiums. Standard major medical insurance plans available to most employees are outlined below. Additional plans based on state or union requirements are also available. L� at. L EDUNIVERSAL° There for you. Plan Provisions Ainthem .00M Anthem Minimum Value Plan Participant 1 !. In -Network only (no out of network Eligibility In -Network, all employees benefits), all employees (excluding San Francisco) $6,00D Individual Annual Deductible $12,000 Family None Annual Out -of- $9,10D Individual $9,100 Individual Pocket (OOP) Maximum 18,200 Family $18,200 Family Coinsurance 30% 0% or 40% depending on service Preventafive Services Covered 100%; deductible waived Covered at 100% copay for the first 4 visits Office Visits — (deductible waived); 5+ visits 3096 $25 copay Primary Care after deductible Office VIS its — 34°!4 after deductible $40 copay Specialists L�L A.L EDUNIVERSAL° There for you. I I1) AnthemPlan Anthem Minknum Value Plan Provisions Parficipard Pays Parficipard $50 copay ?4-Ray and Laboratory (Not covered if provided at a hospital 30% after deductible (5 services maximum annual limit) as an outpatient service) $600 copay Diagnostic Complex Imaging (Nat covered of provided at a hospital as an outpatient service) Inpatient 30% after deductible 40 after $5-0-0 copay Hospitalization (21-day annual ma)dmum) (7-day annual maximum) Outpatient — 30% after deductible $500, then 40% Ambulatory Surgical Center (6-day annual limit) (3-day annual limit) Outpatient — Hospital 30% after deductible 40% (1 per year) $725 Dopey per visit Urgent Care S200 copay (deductible waived) 30% after deductible 40% after $400 copay Emergency Foam (4visit annual limit) (3rvilsit annual Iirnit) $200 copay Ambulance 30% after deductible (2 per year) $40 copay Physical Therapy 30% after deductible (12 visits per calendar year) $25 copay Chiropractic 30% after deductible (12 visits per calendar year) Pharmacy $10 copay, deductible waived $15 copay (generic) 1 $30 copay (through (generic)130% after deductible (formulary) f $75 copay (non- ExpressScripts) — (formulary) f 30% after deductible formulary) RetaiJ (non -formulary brand) Specialty drugs are not covered_ $20 copay, deductible waived 130% $30 copay (generic) 1$60 copay Pharmacy — Mail after deductible (formulary)130% {formulary} 1$150 copay (non - Order after deductible (non -formulary) formulary) Specialty drugs: M% after deductible Specialty drugs are not covered_ 6�k EDUNIVERSAL° There for you. Plan Provisions Anthem 141 Participant $20 copay, deductible waived 1309. Anthem Minimum Value Pl=r 1 • $33 copay (generic) 1 $60 copay Pharmacy — Mail after deductible (formulary)130% (formulary) / $150 copay (non - Order after deductible (non -formulary) formulary) Specialty drugs: 30% after deductible Specialty drugs are not covered_ Employee Contribution: Employee Contribution: ■ Employee Only: $62B_05 ■ Employee Only: Contribution is • Employee & Spouse_ $1,483_B9 9.12% of pay up to a max of Monthly Premium . Employee & Child(ren): $360.67 $1.4QS_09 • Employee & Spouse- $B07.4D ■ Employee & Family_ $2,261.94 ■ Employee & Child(ren): $571.34 ■ Employee & Family: $968.07 Non -Major Medical Plans Although the Aetna Basic and Basic Plus plans are not designed to cover the costs of serious or chronic illnesses or provide major medical coverage, these limited indemnity plans pay a fixed benefit per day for certain medical events to help offset expenses and cover out-of-pocket costs for common services such as doctor visits, intensive care and hospitalization. :, s ic Aetna Basic Plus Eligibility Employees not covered by CBA Employees not covered by CBA Annual Deductible None None Annual Out -of - Pocket (OOP) None None Maximum Coinsurance None None Preventative Care $50 hearth screening benefit payable $50 health screening benefit payable for 1 eligible screening per plan year for 1 eligible screening per plan year Office Visits — $50 payable per day 80 payable per day Primary Care (5 daV maximum per year for office (7 days maximum per year for office visits and urgent care combined) visits and urgent care combined) Office wits — Combined with primary care office Combined with primary care office Specialists visit visit X-Ray and $25 payable per day S110 payable per day Laboratory (3 day maximum) (3 day maximum) Diagnostic S150 payable per test S150 payable per test Complex Imaging (1 day maximum) (1 day maximum) 51 A UEDUNIVERSAL° There for you. Aetna . ■ Aetna . Basic Plus q1 � � 4 F ns Rein-bursomerd Rein-bursemerd $200 payable per hospRal admission $1,500 payable per hospital (2 stays per year madmum) admission $400 payable per ICU admission (2 stays per year madmum) (2 stays per year maximum) $1,500 payable per IOU admission S200 payable per day hospital daily (2 stays per year maDdmum) Inpatient rate; $400 payable per ICU day $656 available per day hospital daily Hospitalization (355 days per plan year maximum, rate; $1,3DO payable per IOU day beginning on day 2) (365 days per plan year maximum, $166 payable per day newborn beginning on day 2) routine care (1 day maximum) $400 payable per day nevvbarn $200 payable per day inpatient routine care (1 day maxis-num) surgery (1 day maximum) $660 payable per day inpatient surgery (2 day maximum) S260 payable per day for combs reed S600 payable per day for combined outpatientlambulatory surgical outpatientfambulatory surgical Outpatient — (1 day maximum) (2 day maximum) Ambulatory Surgical Center $25 payable per day for physician S106 payable per day for physician office, urgent or hospital emergency office, urgent or hospital emergency roam room (f day maximum) (2 day maximum) Outpatient — Same as Outpatient— Same as Outpatient — Hospital Ambulatory Surgical Center Ambulatory Surgical Center $50 payable per day W payable per day Urgent Care (oombi ned with primary care office (oombi ned with primary care office visit, 5 day maximum) visit, 7 day maximum) Emergency Room Si50 payable per day S350 payable per day (2 day maximum) (2 day maximum) Si56 payable per day: ground S100 payable per day. ground (1 day maximum) (I day maximum) Ambulance $500 payable per day, air 00 payable per day, air (1 day maximums (I day maximum) 52 �.'.' ' IEDUNIVERSAC There for you. Plan Provisions Aetna Basic Reimbursement Aetna Basic Plus Reimbursement Physical Therapy Not covered Not covered Chiropractic Combined with primary care visit Combined with primary care visit 0 payable per day 30 payable per day Pharmacy — Retail (12 prescription maximum) (18 prescription maximum) Pharmacy — Mail Order Not covered Not covered Employee Contribution: Employee Contribution: ■ Employee Only: $26.43 ■ Employee Only: $76.85 Monthly Premium - Employee & Spouse: $55.50 - Employee & Spouse: 81 1.39 Employee & Child(ren): 5 _86 - Employee & Child(ren): $153.71 Employee & Family: 81.93 - Employee & Family: 38.25 NOTE: Allied Universal° offers additional health insurance options for employees covered by collective bargaining agreements and in states including but not limited to CA, CT, HI, MA, NH, RI and WA through Blue Cross Blue Shield or Kaiser. \k 53 C1,1 EDUNIVERSAU There for you. Cigna Dental Insurance Plan To help employees maintain dental health, we offer both a preferred provider organization (PPO) plan and health maintenance organization (HMO) plan to cover most preventive and diagnostic care and offer affordable major and basic treatments. For employees enrolled in the PPO plan, additional savings are available by using dentists in the DPPO Advantage Network. Employees may enroll in the following plans: Annual Maximum $1.560 $1.000 None Benefit Individual: $50 Individual: $50 None Deductible Family: $150 Family_ $150 Preventive & 0% 0° coinsurance after deductible 5 office visit fee Diagnostic g Care (e_g-, oral (e-g-, oral exams, (for most services) d x-rays) cleanings and x-rays) cleanings, and x-rays) 20% coinsurance after 50% coinsurance after deductible deductible Basic (e_g., fillings; oral (e_g., fillings; oral Varying copay based an Procedures surgery, periodontics, surgery, periodontics, service endndontics and end odontics and anesthesia) anesthesia) Major 50% coinsurance after deductible Varying copay based an Procedures (e.g-, restorations, crowns, bridges and dentures) service 500% coinsurance (no deductible) witty a $1,500 Children and adults, with Orthodontic lifetime maximum benefit- children and adults varying copay amounts Benefits included based on services provided Employee Contribution: Employee Contribution: - Employee Only: $22. 1 - Employee Only_ $11-50 - Employee & Spouse: $46.28 - Employee & Spouse: Monthly . Employee & Child(ren): $52.1 $26-78 Premium . Employee & Family: $76.54 - Employee & Child(ren): $22.8 - Employee & Family: $35.82 CIGNA DENTAL: In -network benefits are paid for out -of -network providers in LA, MS, and TX, but maximum reimbursable charges still apply. The DHMO plan is not available in all areas. 54 EDUNIVERSAC There for you. Vision Insurance Plan Allied Universal° offers a vision program in conjunction with EyeMed Vision Plan (eHub Network) designed to protect the visual wellness of our employees. Out -of -network benefits also are available with an allowance. Under this voluntary plan, employees pay 100% of the monthly premium. Eye Exam 10 cc pay (every 12 months) 10 copay for single, bifocal, Stit0�al Lenses (every 12 months) and lenticular $60 copay for progressive standard Frames 150 allowance ( 0% off balance over 150) Paid in full for medical necessity Contact Lenses 150 allowance (instead of glasses) (15% off balance over 150 far conventional) Employee Contributions: Employee Only: $4.50 Monthly Premium - Employee & Spouse: 58.92 Employee & Child(ren): $8.11 Employee & Family: $14_36 Up to 45 Up to 451single vision Up to 651bifocal Up to $85/trifocal Up to $125,11enticular Up to 651progressive Up to $70 Up to $210 for medical necessity Up to 105 for elective 55 ADDITIONAL BENEFITS El .A 'EDUNIVERSAL° There for you. Customized Collier County Incentive Program to Reduce Turnover Allied Universal° has developed a customized incentive and benefits package specifically tailored to the needs of Collier County. To additionally reduce turnover, Allied Universal° has developed a robust incentive and rewards program for our Security Professionals at Collier County, which has proven successful over the years in helping to minimize turnover. On -the -spot awards ($50 Net Pay) 12 Employee of the Month ($100 Net Pay) 12 Employee of the Quarter ($250 Net Pay) 4 Employee of the Year ($500 Net Pay) 1 Thanksgiving Grocery Store Gift Cards ($50/FTE) 45 July 4th Grocery Store Gift Cards ($50/FTE) 45 Quality that is rewarded is repeated. Formal recognition for exemplary service supports our culture of quality. Employee recognition also has a way of inspiring others to perform at a higher level. At the heart of this effort is a sincere appreciation for hard work, good judgment, and continuous improvement. We strive to recognize and motivate Security Professionals for outstanding achievements, exceptional performance of everyday duties, and for being true assets to the security team. Some examples could include: Hero Award & Hero of the Year Award - Recognizes acts of heroism. Recipients receive an "Allied Universal° Hero Award" certificate, a personal letter from the CEO, and a $100 cash award. The Hero of the Year and one runner-up, receive personal recognition by the CEO, an engraved "Allied Universal° Hero" statue, and a monetary award. Annual Recognition Awards - Awards in honor of former Allied Universal° leaders: 1) Paul Bryant "Security Professional of the Year", 2) Frank Rabena "Project Manager of the Year", 3) Lou Ligouri "Good Citizen of the Year", and 4) Harriett Lavender "Support Employee of the Year." L� �.".'UEDUNIVERSAL° There for you. "You're Phenomenal" On -the -Spot Reward - Recognizes employees for actions that go above and beyond our already high standards of quality. Employees recognized receive a gift card. Length of Service/Tenure Awards - Recognizes and rewards employees for continuous, loyal service at their 1, 3, 5, 10, 15, 20 (and each 5-year increment thereafter) year anniversaries. Community Service Award - Allied Universal° encourages employees to pursue opportunities in their community to make things better for local citizens. This award recognizes those efforts. Ten recipients are selected annually by the Community Service Award Committee and awarded $500. All nominees receive a recognition letter from the CEO. Partners in Growth - Referral bonus program. Personal and Professional Development - A myriad of development resources including online courses, reading lists, a library of resources at branch/corporate training offices, and coaching from supervisors. As an industry leader, Allied Universal°provides meaningful, comprehensive employee benefits to Security Professionals. We offer high -value employee benefits that help us attract high -caliber personnel to serve client needs. We believe that providing comprehensive benefits increases employee satisfaction and enhances security professional effectiveness. Benefits for CPOs include: Weekly Payroll & Daily Pay: Not all security companies provide weekly or daily pay options to their employees. Medical Insurance: We offer medical plans to all benefit -eligible employees through payroll deduction and/or client contribution (pursuant to our eligibility requirements and policies). Estimates provided in this proposal represent costs based on proposed and evolving regulations, plan structure, and estimated participation. Detailed additional information regarding coverage and premium costs is available upon request. Dental and Vision Insurance: Benefit -eligible employees qualify for dental and vision plans. Disability Insurance: Benefit -eligible employees may purchase both short and long-term disability insurance. Life Insurance: We provide basic life and accidental death and dismemberment insurance to benefit -eligible employees at no charge. Supplemental life insurance is also available to employees at a competitive rate. Accident Insurance: Benefit -eligible employees have the option to purchase accident insurance from Aflac. \k 57 �.I1111EDUNIVERSAL° There for you. Paycard: Employees have the option to receive their pay through direct deposit or as a cash paycard (where permitted by state law). Similar to an ATM card, the paycard allows immediate access to wages without having to incur check -cashing fees. Educational Assistance: We provide educational assistance for eligible applicants selected for the program including up to $3,000 toward the cost of tuition and qualified related expenses. We partner with over a dozen colleges/universities (DeVry University, The George Washington University, Liberty University, Ashford University, and others) to offer tuition discounts. We also award up to ten annual scholarships of up to $1,000 to the children of our employees. Commuter Benefits Program: Allied Universal° offers transit and parking options for benefit eligible employees who can elect to have funds deducted through payroll on a pre-tax basis. Vacation Time Allied Universal° provides the following vacation, which has been included in the rates : • 1 week (40 hours) after 1 year 2 weeks (80 hours) after 2 years (CPO only) • 3 weeks (120 hours) after 5 years (CPO only) Additionally, CPOs can take a buyout in lieu of taking vacation time 401(k) Retirement Plan: Allied Universal° employees are eligible to enroll in our 401(k) retirement savings program anytime following six months of employment. Holidays: Security professionals receive time -and -a -half pay when working these holidays: New Year's Day; President's Day; Memorial Day; Independence Day; Labor Day; Thanksgiving; and Christmas Day. Employee Assistance Program: This program is designed to assist employees in resolving personal circumstances that could impact their work performance. PerkSpot: We offer various fringe benefits exclusively to our employees for personal use. Some of these benefits include discounts on items such as fitness memberships, cellular phone plans, retail merchandise and credit union access. Allied Universal° also partners with a range of vendors so employees can benefit from special savings and offerings from companies that include: Sprint, AT&T, Verizon Wireless, DIRECTV, Dell Computers, VPI Pet Insurance, GlobalFit, and H&R Block. NOTE: Allied Universal° reserves the right to change, amend or terminate the benefits programs and their options at any time. In addition to our rewards, recognition, and benefits programs already mentioned, staff morale is integral to the success at Allied Universal°. AU Institute°, the umbrella under which all formal learning and development opportunities exist, 6�k �..".LL,EDUNIVERSAL° There for you. guides the development of employees. It engages a robust platform to prepare, develop and assess employees throughout every stage of their career. This platform offers critical tools, resources and support employees can leverage to improve, learn, and grow. Developing and retaining employees is integral to the long-term success of our security programs. In addition, to offering the Supervision and Management training mentioned previously we strongly believe in succession planning and training for each program. L�L �.".' '�EDUNIVERSAU There for you. TAB 4: EXPERIENCE AND CAPACITY OF THE FIRM Provide information that documents your firm's and subcontractors' qualifications to produce the required deliverables, including abilities, capacity, skill, and financial strength, and number of years of experience in providing the required services. ALLIED UNIVERSAL° SECURITY SERVICES QUALIFICATIONS Since 1957, Allied Universal° has been keeping people safe, protecting our clients' brands, and providing peace of mind through our dedication to quality leadership, industry expertise, and our commitment to building unparalleled employee and client relationships. As a leading provider of security and facility services in North America, with [Corporate - Allied Universal® North America Employees 2022: over 300,000] Security Professionals protecting over 50,000 client sites, Allied Universal° is There for you.° We take a personalized, integrated approach to your needs, becoming fully immersed in Collier County's culture, mission, and values to provide proactive security services and cutting -edge smart technology tailored to your unique requirements. Allied Universal° provides exceptional security solutions that give you the freedom to create, produce, and innovate with your core business. Our world -class customer service and track record of success start with our local leadership, equipped with the know-how to serve you with service -oriented professionalism supported by the most advanced systems and integrated technology in the industry. As your trusted security partner, Allied Universal° stands ready to secure and care for the people and businesses in our communities. Collier County can come to us with any safety and security need including: • Armed, Unarmed&Cleared Security Risk Management Access Control Events Fire Life Safety Training Security Professionals Consulting Video Su rveillance Janitorial Floor Warden/Fire Drill • Patrol&Response • Threat&Violence Risk • Autonomous Robots &Drones • Insurance l ndustry Assistance • Visitor Management/Concierge Management • Monitoring&Response • Landscaping • Emergency Preparedness • Can Security Services • Off-DutyOfficers(ODOs) Center(MaRC) • Staffing • Specialized Industry Training • Off -Duty Police Officers Executive Protection Fire& Intrusion Alarm Monitoring Cash Processing Solutions • Vertical Market Expertise Security Risk Investigations GSOC Services • As set Protection& • Hosted& Managed Access Control Disaster/Emergency Response ArtijlclallntelligenafA,) • Corporate Security a aService Full Suite of Innovative, • anagement system mP'OW4rrn.O yO • Safety e Fire&SLifeSaf Services HELIAUS Security Op ServionsCe�ter(SDC) Specialized Services Industry Leading Services Unmatched Service, Systems and Solutions We partner with you, leveraging our highly trained Security Professionals, supported by industry - leading technology and systems to provide comprehensive, customized security solutions that not only help protect against threats, but will enable Collier County to make better, more informed decisions about your security operations. L� �." LIEDUNIVERSAU There for you. COMPANY HISTORY Allied Universal° has been providing quality security services and highly trained personnel since 1957 to clients in a wide range of industry sectors. We provide proactive security services and cutting -edge smart technology to deliver evolving, tailored solutions that allow our clients to focus on their core business. Building the world's best services company, we continue to expand our footprint and infrastructure on a global and local level. In North America, we operate our business under the existing Allied Universal° brand, and our international business operates under the G4S brand. Today we operate in more than 96 countries with an experienced team of Allied Universal° Global Workforce: approximately 800,000 employees and Allied Universal® Global Offices: over 1,400 local offices each focused on delivering on our promise: keeping people safe so our communities can thrive. We believe there is no greater purpose than serving and safeguarding customers, communities, and people. Wherever you are, Allied Universal° is There for you.° FINANCIAL STRENGTH Allied Universal° is the world's leading security firm. We are the third largest private employer in North America, and the seventh largest in the world. There is no other security company that can offer the financial assets, industry expertise and staying power to effectively transition, manage, and grow security programs of virtually any size and complexity. Our financial stability is underpinned by continued organic revenue growth ranging from 3% to 7% over the past ten years. Our acquisition strategy has delivered a highly diversified company both geographically and in terms of the types of customers we serve. Our top five clients account for less than 5% of revenue, and our customer base is evenly distributed with the largest being Major Corporates & Industrials which comprises 20% followed by Government at 13% and Financial Institutions at 9%. The security services industry has proven to be relatively recession resistant and is projected to continue to have global growth annually in the 3-5% range. As a privately held corporation owned by Warburg Pincus, a U.S. private investment fund, Caisse de depot et placement du Quebec, a Canadian pension fund manager, Partners Group, a Swiss private investment fund and other private investors, Allied Universal° is not required to file financial information publicly. We provide confidential quarterly financial statements for our investors and institutional lenders to meet the organization's financial control policies. Based on our current level of operations, the management team believes that our existing cash, cash equivalent balances, and cash that we expect to generate from operating activities, together with available borrowings under our credit facility, will be adequate to meet our anticipated requirements for working capital, capital expenditures, commitments, and debt service for the foreseeable future. EXPERIENCE IN WORKING WITH COLLIER COUNTY Allied Universal° is in a unique position and has the advantage over our competitors of being your current provider. Over the past 22 years, we have experienced the ups and downs of putting a demanding program like Collier County together. During those years, we have built a true partnership with Collier County. With you, we have successfully navigated the challenges that a program of your size and scope requires such as filling short-term requests, staffing sites with single posts and cold starts, filling a large volume of short-term request hours, and meeting your regulatory requirements as a large county agency. L� C1,1 EDUNIVERSAU There for you. Allied Universal° currently provides unarmed and armed security services, access control and full screening services for the Main Courthouse and manning the Administration Building where county officials are housed, Library Facilities, County Health Building, Public Utilities, Growth Management, and other off -site facilities, and all supervision and management of the programs. Due to the size and scope of Collier County's security needs, we firmly believe that Allied Universal° is the only vendor that can successfully meet your staffing and regulatory requirements. Allied Universal° is the largest provider of security services in Collier County. With that comes extensive local infrastructure and organizational capabilities unparalleled by any other provider in the market. Our size has allowed us to include additional resources into our service delivery to Collier County that smaller companies could not feasibly provide. These additional resources include: Compliance Team - This team consists of individuals who manage the daily tasks required to maintain compliance with the State of Florida and Collier County legal, contract, and regulatory requirements. Some tasks include licensing tracking of the guard force, vaccination compliance, contract compliance, training compliance per position/post, and other compliance tasks. Human Resource Coordinator (HRC) designated to the contract - This position is responsible for being the primary contact for branch management for all general human resources questions, benefits issues, orientation, and compliance processes, and assists the Human Resource Manager in clarification of human resources policies and procedures. This role provides administrative support including record keeping, file maintenance, and WinTeam entry. Additionally, HRCs assist with recruiting for Collier County's security program. Billing Team - Allied Universal° maintains a team whose sole focus is ensuring the accuracy of billing. This enables the Collier County and Allied Universal° to focus on your business priorities rather than invoicing and other financial issues. Training Department - Allied Universal°'s in-house training department can perform state licensing required training so we can ensure that our employees are fully trained to meet the requirements of each post quickly. OUR EXPERIENCE WITH GOVERNMENT SERVICE FACILITIES We understand the complexity of maintaining compliance with rules and regulations while providing the required security services, considering the need for qualified, CPOs. Allied Universal's Government Services provides security services to 850+ municipal, state, and Federal government clients across hundreds of individual sites nationwide, including single contracts covering up to 200 facilities. In Florida, Allied Universal° supports 200+ government clients including State, County, City, and other specialized clients providing similar regulatory requirements. While each client contract is unique in scope and size, typical facilities Allied Universal° secures include: ■ City Hall, County Courthouse Complex, State Capitol Complexes, and Federal Facilities ■ Courthouses ■ City and County Agencies ■ City and County Health facilities & Hospitals ■ County Juvenile Assessment Centers ■ City/County Water and Utilities L� .A 'EDUNIVERSAL° There for you. ■ Parking Facilities ■ Data Centers ■ City/County/Federal Child Care Centers ■ Motor Vehicle and other Licensing Facilities ■ Social Security and Human Services Centers The Company provides both armed/unarmed services, provides vehicle and foot patrols, performs access control and CCTV/Security Operations Center staffing, Life/Fire Safety services, and all supervision and management of the programs. Allied Universal° has been in the business of providing armed and unarmed uniformed security services to public sector clients for more than 65 years. Today, the Company offers a wide range of armed and unarmed security services nationwide at government facilities including: Government Services Experience & Expertise Government Services Memberships • International Association of Chiefs of Police (IACP) • National Sheriff's Association (NSA) • National Institute of Government Procurement (NIGP) 6�k A'''EDUNIVERSAL° —There for you. LOCAL GOVERNMENT CONTRACT EXPERIENCE Allied Universal° is not only the largest provider of security services in the Nation, but more importantly Allied Universal° is the largest provider to Government agencies right here in the Florida Region. No other provider has near the presence and experience providing services to local government critical infrastructure sites in Florida as Allied Universal°. The following outlines some of the local government agencies we secure: City of Miami Dade, FL; County of Broward, FL; County of Miami Dade, FL; State of Florida; Jacksonville Port Authority (JAXPORT) Florida; Port Everglades, Fort Lauderdale, Florida; Port Tampa Bay, Florida. NATIONWIDE GOVERNMENT CONTRACT EXPERIENCE The following table lists various municipal, county, state and Federal clients, the Hours Per Week of services provided, and when services began. HOURS PER WEEK CLIENT SINCE MUNICIPAL CLIENTS City of New York, NY 38,000 2006 City of Dallas, TX 2,800 2015 City of Las Vegas, NV 1,684 2000 City of Miami Beach, FL 1,100 2015 COUNTY -WIDE CLIENTS County of Broward, FL 5,000 2010 County of Miami Dade, FL 10,000 2009 County of San Bernardino, CA 12,000 2008 County of San Diego, CA 10,000 2008 County of Los Angeles, CA 36,000 2015 County of Ventura, CA 6,000 2022 Ada County, ID 1,462 2011 Clark County, NV 1,500 2009 County of Allegheny, PA 2,400 2012 STATE CLIENTS State of New Jersey 16,000 2008 Commonwealth of Massachusetts 5,200 2020 State of Nevada 3,000 2010 State of Florida 4,000 2009 State of Arizona 2,000 2018 State of Georgia 73,215 2021 <LUEDUNIVERSAE There for you. State of Ohio 2,252 2016 State of Illinois 564 2017 State of Tennessee 3,300 2017 FEDERAL CLIENTS US Dept. of Homeland Security/FPS (WV/VA Panhandle) 7,500 2013 US Dept. of Homeland Security/FPS (Tennessee) 5,480 2012 MANAGEMENT TEAM RELEVANT EXPERIENCE Describe the Account Management team members' successful experience on previous projects. The Account Management team members possess a wealth of successful experiences from their previous projects, showcasing their exceptional skills and expertise in managing client accounts. Through their collective efforts, they have consistently achieved remarkable results, exceeding client expectations and fostering long-term partnerships. Management Team Member Title Experience with Previous Projects Robert Wood President, Florida ■ State of New Jersey Region ■ Palm Beach County ■ City of Orlando ■ City of Tampa ■ Broward County Airport and Port ■ Miami Dade County ■ Miami Dade Transit ■ State of Florida ■ Jax Port ■ JEA ■ City of Lakeland ■ Polk County ■ Pasco County ■ Hillsborough County Sheriffs/Courthouse ■ Pinellas County Sheriffs ■ Collier County ■ City of Lakeland ■ Pinellas Suncoast Transit Authority Joseph Lobianco Sr. Regional Vice ■ City of Tampa President ■ Polk County ■ Pasco County ■ Hillsborough County Sheriffs/Courthouse ■ Pinella's County Sheriffs ■ Collier Count L� eat LAIEDUNIVERSAC There for you. Management Team Member Title Experience with Previous Projects ■ City of Lakeland ■ Pinella's Suncoast Transit Authority David Euler Branch Manager Jacksonville Port Authority ■ Jacksonville Electric Authority ■ Southwest Florida International Airport ■ Collier Count William Cramer Program Manager Collier County ■ Sarasota County ■ Charlotte County ■ U.S. Department of State ■ Department of Defense ■ U.S. Army ■ U.S. Marine Corp ■ Arizona State Capitol Police Richard Heller Assistant Program ■ Collier County Manager ■ Lee County Sherriff's Dept. ■ State of Pennsylvania LOCAL MANAGEMENT TEAM STRUCTURE AND APPROACH Describe the existing administrative team and how it functions in its support of Contract Management as it relates to functions required to ensure Contractor's effective and efficient performance under the contract. This should include information related to clerical, administrative, financial, and day-to-day program support. Fort Myers Office Corporate policy requires each area office to follow standardized procedures that ensure consistency and quality throughout the organization. It also provides a common focus, strengthens communication, enhances supervision, and reduces costs. Decisions pertaining to the day-to-day operation of the Collier County account will be made immediately at the local level. The Fort Myers area office support to Collier County includes, but is not limited to, the following: • Recruitment and Hiring • Background Screening • Pre -Assignment Testing • Classroom Training • On -the -Job Training • Continuing Education • Equipment Procurement • Client Relations • Review/Write Post Orders • Supervision • Inspections and Quality Control • Payroll and Administrative Functions • Transition Support • Providing Uniforms Fort Myers office's Branch Manager — David Euler oversees the business relationship and will be responsible for ensuring quality to Collier County. Branch Managers are authorized to commit the resources necessary to satisfy contract requirements, conduct all required customer interface/inspections, and is required to maintain the highest standards of quality. Operating 24 hours a day, seven days a week, each office is vigilant in its ability to respond to your needs. All managers, L� °11IEDUNIVERSAL There for you. supervisors, and designated Security Professionals are assigned mobile communication devices. Regardless of whether contact is made with the local office during business hours or the Allied Universal° 24/7 Service Assurance Center after hours, this system allows our key personnel to immediately respond to your needs at any time. The Fort Myers local Allied Universal° support team (as illustrated on the following page) includes a Branch Manager, Operations Manager, Operations/Area Supervisor(s), Training Manager, and Human Resources and Administration personnel. Regional support is also depicted (in gray) and will be engaged during the transition and/or to provide operational oversight to your account. The Sr. Regional Vice President for the Florida Region will also serve as the primary point of escalation for needs beyond the local office. The Allied Universal° Florida region offers clients the resources of over 21,000+ uniformed personnel in the event of a natural disaster or civil disturbance. Resources to Quickly Mobilize Over it security F . 311ahasseeJ )enucola 1,100+ o ty Pmfessbna� Tampa 3,200+ security Professionals K ImplementingAlphaf BrMschedule expands workforce by 33% Maintain updated officeravailabiI4 lists Proprietary communications tools to facilitate deployment Allied Universal' EOC Deploy Logistic Site methodologyto prepare Processing Yte • Pari ng S?te • Staging S?te • microstte L� Branch Administrative Support for Collier County The Fort Myers Allied Universal° Administrative support team is shown below. Ft. Myers Branch Office NATIONAL SUPPORT • 2417 Service Assurance Center • Finance - Human Resources - Training • Legal - Risk Advisory and Consulting Services Service Assurance Center A ' �IEDUNIVERSAL° There for you. Talent Acquisition Specialists Staffing Specialists • (3) Local Recruiters Allied Universal's Service Assurance Center provides an additional level of portfolio -wide support to ensure Collier County's needs are met after hours and in emergency situations by our trained and knowledgeable staff. Located in our Technology Center in Richardson, Texas, the Service Assurance Center offers: ■ 24/7/365 Availability — Operates around -the -clock ■ Call Forwarding — Branch office calls are forwarded at the close of each business day ■ Crisis Communications — serving as the hub for crisis management communications support for events such as hurricanes, blizzards, and floods ■ Special Coverage — Communication conduit for Collier County's emergency coverage needs ■ Scheduling Support — Oversees/monitors all CPO schedules, helping to ensure accurate payroll and billing ■ Wellness/Safety Checks — for remote locations CPOs can be required to check in with the automated system periodically to verify everything is okay at the site ■ Immediate Notification — Dispatches calls and messages immediately to the appropriate manager (home or mobile phone) CURRENT CONTRACTS List current contracts, highlighting the contracts that meet the minimum requirements in Section 1(a). Below are examples of our current contracts, with the agreements that meet the minimal conditions indicated in Section 1(a) highlighted. This information will not only shed light on our active collaborations, but it will also illustrate our commitment to working with reputable businesses that 4r.,.LIEDUNIVERSAU There for you. match our demanding requirements. ■ Collier County ■ Lee County Port Authority ■ State of Florida DMS ■ Port of Tampa Bay ■ Port Everglades ■ Palm Beach County ■ Miami -Dade County ■ Miami -Dade Transit ■ City of Orlando ■ Orlando Downtown Ambassador ■ Seminole County Courthouse ■ Osceola County Courthouse ■ Hillsborough County Courthouse ■ Sarasota County Courthouse ■ Charlotte County Sheriff's Office ■ Pinellas County Sheriff's Office ■ ISD — Tier 2 — Courthouse ■ ISD — Tier 3 — Miami International Airport BUSINESS CONTINUITY Describe the steps the firm will take to ensure continuity of service during a natural disaster We maintain confidential business continuity plans for all levels of our organization. We review plans annually and also update them during the year as needed. Due to their confidential nature, we are unable to share specific plans, but can share a sample overview that suggests the range of our business continuity planning. Business Continuity Executive Summary Allied Universal's Business Continuity Plan (the "Plan") is a series of critical incident management and contingency plans developed to meet Allied Universal's needs in confronting a critical incident, whether natural or man-made. Given the decentralized nature of our operations, Plans are developed and maintained at a Regional Level, so as to be tailored and responsive to events or disruptions that may impact our clients and operations. For the sake of clarity, the Allied Universal° Plan defines a Critical Incident ("Cl") as any event that directly and severely affects any Allied Universal° business location, requiring immediate and continuous attention due to the significant harm or potential for significant harm presented to Allied Universal° employees, the potential or actual interruption in operations, or inability to continue services for our clients due to a Cl. Crisis Management Teams are included in each regionalized plan and are tasked with the following: 0 Fully assess the situation through information gathering L� C1,1 EDUNIVERSAU There for you. ■ Identify the issues relating to the incident (e.g.. harm to employees, assets, potential interruption of operations, liability/reputation) ■ Assign tasks with an objective of containing, resolving, and recovering from the situation ■ Establish and maintain appropriate telephonic and electronic communications ■ Develop a safety/security plan ■ Report to the Executive Crisis Management Team, which is comprised of Allied Universal° CEO, General Counsel, EVP of HR, Chief Administrative Officer, and members from the Risk Management and Communications staff Plans undergo annual maintenance and are also adjusted on an as - needed basis throughout the year. Allied Universal's IT Policies and Procedures are Sarbanes-Oxley compliant and audited annually by external auditors. Allied Universal's systems are co -located at Sungard in a secured caged environment. Secured access to our systems is delivered via, web access and Citrix services. Evidence of the efficacy and responsiveness of our Plans was evidenced in 2017, with Hurricane Harvey, Irma, and wildfires in California. While impacting different Regions (Central - Harvey, and Southeast — Irma), the Allied Universal°' Business Continuity program response to each event was similar. The planning and efforts to ensure the continuity of operations began well in advance of landfall and each storm's progress was tracked by the management teams in the days prior. Emergency Operations Centers ("EOC") were established, manned by an Incident Commander ("IC"), and with local staff, supported by Allied Universal° Corporate Administrative teams. Security Professionals and support staff were identified in advance from outside the potentially impacted areas and were transported to local hotels with rental cars at the ready, along with fuel and per -diem meal cards, through pre -arranged relationships. Communication with clients, management, and staff was constant throughout the events, so as to be able to respond and react to the daily changing environment. An organization with the size and depth of Allied Universal°, has the plans, resources, expertise and management teams to be able to respond and react to events that may interrupt operations, whether they be internal or to clients. Allied Universal's Business Continuity and Disaster Recovery Plans are confidential in nature; however, we can provide a sample Index upon request that highlights the contents and steps of the plan. L� �!1111EDUNIVERSAL There for you. REFERENCES The County requests that the vendor submits no fewer than three (3) and no more than ten (10) completed reference forms from clients during a period of the last 5 years whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the Proposer that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Proposers may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. Coer County Procurement Services Division Fortn S Reference Questionnaire (USE ONE FORM FOR EACH REQUIRED REFERENCE) Solicitation: 23-8139 Reterence Questionnaire for: Allied Universal Securit (Name ofCoinpany Requesting Reference 1'nfonrnation,) (Name JJ��of Individuals Requesting Reference Information) Name4! l- if � 1 i®.F/7s Company: (Evaluator completing reterenc questionnaire) (Evalnator's Company completing referee el b�►9�..A rSQ��9d9-G'o»>' t��'/3� Z�IZ ..�►a� Email- FAX: Telephone: Collier County has implemented a process that Collects reference information on firms and theirl cy personnel to be used in the selection of firms to perform this project. The Name of the Company fisted in the Subject above has listed you as a client for which they have previously Performed work. Please complete the surrey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hit:e the th-ni/indh ideal again) and 1 representing that you were Very unsatisfied (and would never hire the firmlindivdival again). Ifyou do not have sufficient kuowledgeofpastperformattce in aparticular area, leave it blank and iihu item or form will be scored "0.- Project Oescnption: Completion Date: [ roAepp/ Proicct Budget:: '7� pl�� 2/ Project Number of Days: 2008-Current Item Criteria Score must be completed) 1 Ability to manage the project costs (minimize change orders to Scope). 1t9 2 Ability to maintain project schedule (.complete on -time or early). 3 Quality of work. 9 4 Quality of consultative advice provided on the project. /42 5 Professionalism and ability to manage personnel. ,a G Project administration (completed documents, final invoice, final product turnover; invoices,. manuals or going forward documentation, etc.) 7 Ability to verbally corn manicate and document information clearly and succinctly. JIp a« 3 Abiltity to manage risks mid unexpected project cir•cmnstances. 9 Ability to follow contract documents, policies, procedures, rules; regulations, etc. 10 Overall comfort level with hiring the company in the luture (customer satisfaction). O TOTAL SCORE OF ALL ITEMS 97 71 Cooter County Procurement Services Division Form 5 Reference Questionnaire (USE ONE FORM FOR EACH REQUIRED REFERENCE, Solicitation: 23-8139 Reference Ouestionnaire for: (Name of Company Requesting Reference Information) (Name of Individuals Requesting Reference Information) Name: A"-.LLE-C- (Evaluator completing reference questionnaire) Email: star+ A.' 'IEDUNIVERSAL° There for you. Company: C'" cp Ltucv�a� (Evaluator's Company completing reference) tu"55 M54.233c, Collier County has implemented a process that collects reference information on firrns and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has Iisted you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of I to 10, with 10 representing that you were very satisifed (and would hire the firmlindividual again) and I representing that you were very unsatisfied (and would never hire the firm/indivdival again). Ifyou do not have sufficient knowledge ofpast performance in a particular area, leave it blank and the item or form will be scored "0." Project Description:c Project Budget: I .5' M r+t �� •q ;,L`/T.t,l Completion Date: 64C.&r Project Number of Days: ^1A2011-Present Item Criteria Score must be completed) l Ability to manage the project costs (minimize change orders to scope). G 2 Ability to maintain project schedule (complete on -time or early). 3 Quality of work. 4 Quality of consultative advice provided on the project. 5 Professionalism and ability to manage personnel. G Project administration (completed documents, final invoice, final product turnover; invoices; manuals or going forward documentation, etc.) 7 Ability to verbally communicate and document information clearly and succinctly. 8 Abiltity to manage risks and unexpected project circumstances. 9 9 Ability to follow contract documents, policies, procedures. rules, regulations, etc. 10 Overall comfort level with hiring the company in the future (customer satisfaction). G TOTAL SCORE. OF ALL ITEMS 72 COILley C014"t y Procurement Services Division Form 5 Reference Questionnaire (USE ONE FORM FOR EACH REQUIRED REFERENCE) Solicitation: 23-8139 Reference Questionnaire for: Allied Universal Securitv Services (Name of Company Requesting Reference Information) (Name of Individuals Requesting Reference Information) Name: Chris Chambers (Evaluator completing reference questionnaire) Email: FAX: CILL EDUNIVERSAU There for you. Company: TECO Energy, Inc. (Evaluator's Company completing reference) (813)455-1335 Collier County has implemented a process that collects reference information on firms and their key personnel to be used in the selection of firms to perform this project. The Name of the Company listed in the Subject above has listed you as a client for which they have previously performed work. Please complete the survey. Please rate each criteria to the best of your knowledge on a scale of 1 to 10, with 10 representing that you were very satisifed (and would hire the firm/individual again) and 1 representing that you were very unsatisfied (and would never hire the firm/indivdival again). If you do not have sufficient knowledge of past performance in a particular area, leave it blank and the item or form will be scored "0." Project Description: Armed and Unarmed Security Project Budget: $5 211 051.00 Completion Date: Project Number of Days: 2016-Present Item Criteria Score must be completed) 1 Ability to manage the project costs (minimize change orders to scope). 9 2 Ability to maintain project schedule (complete on -time or early). 10 3 Quality of work. 9 4 Quality of consultative advice provided on the project. 10 5 Professionalism and ability to manage personnel. 10 6 Project administration (completed documents, final invoice, final product turnover; invoices; manuals or going forward documentation, etc.) 8 7 Ability to verbally communicate and document information clearly and succinctly. 9 8 Abiltity to manage risks and unexpected project circumstances. 9 9 Ability to follow contract documents, policies, procedures, rules, regulations, etc. 9 10 Overall comfort level with hiring the company in the future (customer satisfaction). 1 10 TOTAL SCORE OF ALL ITEMS 93 73 .A 'EDUNIVERSAL° There for you. TAB 5: SPECIALIZED EXPERTISE OF TEAM MEMBERS Description of the proposed contract team and the role to be played by each member of the team The success of any proposed contract relies heavily on the capabilities and expertise of the contract team. In this document, we present a comprehensive description of the proposed contract team and the pivotal roles each member will play. With a diverse and skilled lineup, our team is poised to deliver exceptional results and meet the project's objectives effectively. Each member brings a unique set of skills, experience, and qualifications that align perfectly with the project's requirements, ensuring a cohesive and productive collaboration. Together, we form a dynamic force dedicated to delivering excellence and exceeding client expectations. FORT MYERS STAFF ROLES & RESPONSIBILITIES At Allied Universal°, we take great pride in our commitment to the community, as evidenced by our impactful employment initiative. With a strong focus on local engagement and economic growth, we have successfully employed 350+ talented residents from across Collier County. By providing diverse job opportunities and fostering a supportive work environment, we strive to empower individuals, enhance their skills, and contribute to the overall prosperity of the region. Through this collective effort, we are not only strengthening the workforce but also forging lasting connections that positively impact the lives of our employees and their families. The Key Branch and Site personnel that will be assigned to and support Collier County's contract include: ResponsibilitiesTitle Name Branch Manager David Euler ■ Provides direct management, guidance, & support to all Allied Universal° personnel to assure continued delivery of quality security services ■ Overall responsibility for ongoing business development & growth for SW Florida market ■ Responsible for maintaining active and strong partnerships with all current clients Program Manager William Cramer ■ Oversight of all security personnel to ensure delivery of high quality security service in accordance with contractual requirements & Allied Universal® standards ■ Act as primary contact for your representatives on all contractual & operational issues ■ Available 24/7 ■ Liaison with local law enforcement & emergency agencies as required \k 74 ILIEDUNIVERSAU There for you. Title Name Responsibilities ■ Interview & hire personnel for site assignments ■ Monitor scheduling, payroll & monthly billing ■ Attend regular meetings & providing weekly, monthly & quarterly reports to your representatives Assistant Program Richard Heller ■ Training: The Division may, at its Manager expense, secure within the scope of the Contract, the services of an additional staffing member to oversee training. This is in addition to any other training clauses addressed within this Contract. ■ Provides monthly AED and Assistance Box inspections with existing staff. ■ Investigates unusual occurrences when needed and ensures proper documentation. ■ Conducts internal investigations as requested. ■ Conducts security audits, site inspections as requested. ■ Works with building occupants to determine security needs. Regional Recruiter Cagney Katrenak ■ Works directly with the Collier County Program Manager to target recruit, identify, and hire quality CPOs for Collier County sites. ■ Works with the management team to set up Collier County specific hiring events and funnel qualified applicants into open interviews on a weekly basis to ensure there is a steady pool of qualified candidates for the account. Regional Trainer Patrick Demings • Ensuring the uniformed services provided at the Fort Myers Area Office meet or exceed requirements set forth in policy, contracts, and applicable laws. ■ Determining & preparing appropriate training programs specific to local customer needs & Allied Universal® requirements. \k 75 4r.,.LIIEDUNIVERSAU There for you. Title Name Responsibilities ■ Conducting and/or overseeing all training for security personnel in the Fort Myers area ■ Documenting all training in the Allied Universal° HR System Human Resources Christina Adams ■ Responsible for the overall Human Coordinator Resources management for the Fort Myers Area Office; to include applicant flow, hiring/termination process, personnel records, background investigations, group insurance administration, and monthly reconciliation, workers' compensation, state licensing, unemployment claims, Affirmative Action planning. ■ Ensures compliance with Allied Universal° corporate policies & applicable federal, state and local laws. ■ Ensures overall contract compliance regarding employee basic & preferred qualifications, screening, training, & licensing. FLORIDA REGIONAL EXECUTIVE MANAGEMENT SUPPORT President Florida Region — Sr. Leadership Name Robert Wood ResponsibilitiesTitle ■ In charge of overseeing the performance of our company in their region. He reports to the Chief Administrative Officer, who reports directly to the CEO. Sr. Regional Vice President Joseph Lobianco ■ Committed to the overall successful — Sr. Leadership performance of the entire region, overseeing and directing all operational, financial, and administrative functions. ■ Reports directly to the Region President and is quickly accessible to the Branch Manager and acts as an added resource to provide additional direction and support the account. Sr. Vice President Charles Provides executive oversight and Government Services Bohnenberger management of Government Services contracts, bringing years of experience and expertise successfully delivering security services to municipal, state and federal contracts nationwide. L� ALUEDUNIVERSAL° There for you. Director of Government Taylor McDonald • Ensures all contract terms and requirements are entered into Allied Services Universal's compliance tracking system. Internal compliance audits will be performed as well as quarterly business reviews with Collier County, to ensure Allied Universal° is performing on all contract deliverables. MANAGEMENT ORGANIZATION CHART FOR COLLIER COUNTY COLUERMUNTY130VERNMI N1 Sl f' M11Y �.Mpf& ranch Manager Da F.ul i TASKORGANIFATO Program Manager Bill [ramr r I-UD I.IEUTENANTAlex Neal Assistant Program MarkWr Rirh Hel ler CIlensManagem,�n- Operatlons Ma nag&m �nr. Human Resources Tral nl ng SupplVII-c lstles PUBUCITILM15 COUR—H��S: {DURTN4UL1 AOMINBUILI1115 CAMPUS PATROL 6�0;vIHrdr46" 561W. Riarei XSTA.Q.r,LF:' M7.1.WXOH %71,ETFRIDGE 9G IPOBO-!{ S6"0.rruH.,i Nm* Water Plarl U Screerier U Screens• ArmedSower OpeUMM A' Pakr" Aftermoi Cawdlmmar DaShIft pp arme ree,iof Armed5ormer r rccnff HealthGepartmrnt wastewater Plarrt =r'normeMueeher Armed5oreener Armed5ve%er mergenc4 e jq �Spr Plum ry Afterrhooi Center Saurth Unermed5areener AAreRreer+r'r AfMed5oreener erftw et Wastewater Plant PdyS Afterrhoo, Aftermm Centcr rnmC+�ak+eGouk GoldenGnk Unarmedxreeier UtIIIt4CokctlDn GaXs Canter orta r G3vt PUDkeadquarters Arriec ArieK Cent-, Lobby keeier Ua r ara is DMt A'TedAim SputsCento-r WakerWeii Patrol oaY 5N WakerWell Patrol Afterrkoo-n e. vie:: rr :a •AII:•s,lrl 77 A UEDUNIVERSAL° There for you. STAFF BIOGRAPHIES Attach brief resumes of all proposed project team members who will be involved in the management of the total package of services, as well as the delivery of specific services. SITE MANAGEMENT TEAM Collier County Government Security Program Manager William R. Cramer III "Bill" U.S. M3rirE Corps M3rhirfiE Sp&d31 OpErniDns `OpuniDn Iraqi Fr-E-rAwn'• 7 YE-3 rs U.S. Army Scout Sniper 'Operation Eadurirg Freedom" • 12Y�ars U.S. Department Of Defense • Poke offroer • {S-6 Step 3 • 3)'ears U.S. Department Ckf State U.S. AmW&rador Protective Detai Agent In Charge 'Dperation Inhered Resolve" • LOYears Gas Salrr&yw • District Manager Sarasota • District manager Ft Myers • 2)%ars died Universal ProtE:tiOn Clent manager County Security Program Manager 'Hurricane IAN' • 214�ars Collier County Government Assistant Security Program Manager Richard Heller Army N3tior 31 GL3rd hi115511E DEfEr5E • 6YE3rs P6rr5ytv3r13 St3tEPD11:E • St3tE Trooper • LB Years LeE C OL rty Sheriff Department Deputy, • 1 Year G 45 Secure SollFkw • ArnnedSecurity c frioer • Op•eratixiis Supervisor • 14 Years Abed UnitreMd Protection • operations Supervisor A5515t3 rt Program Manager • ZYE3 r5 6�k .A IEDUNIVERSAL° There for you. Collier Counter Government Public Utilities Lieutenant Alex Neal U.S. Navy • Marine ODrpsman • 2-1' Marine division • 51�ars Allied universal Protection • Naval Air Station Jacksonville FL • Armed severity cffioer • Accourt site sWrvisor • Operations Manager • ODunty Security Supervisor Collier County Government Administration Building Sergeant Jeff Ethridge u.s. Army • ArrnorEd [a hi3 ry `OpErkor aE5Ert Storm" 5YE3r5 KErtLZky MLrizzip31 Poise • Pdice Offimr • SWAT Officer D EteC dVe AIHE-d Umaersal Protection • G avernment security officer • G Dvernment Security supervisor • vH urricane IAN" • 2 Years L� .A IEDUNIVERSAL° There for you. Collier Count} Government Courthouse Sergeant Tony Krancher U.S. Navy • Fire Fighter USS America • USN -Gorrer6ons Norfolk V7A • Naval Law Erkf-Dr{eMent Key West F L • 8 Years BLS Sol utio ns • Security Offxer Field Supervisor Area Supervisor Area Supervisor County Security Officer • 11 Years Aced U mre rs.al P rotectio rl Gave r rk me rkt Security Officer • +a{Swernment Security Supervisor • 2bars Collier County Government Courthouse Sergeant James Haibon U.S. Army} • 111 Calwary I I I Armored Corps • Arm"ored Reconnaissance • 'Operation I ra4 F reedom • 4bars Aced U niLmrsal Protection Security} Officer • G0 ernmerrt Security Officer • GavemwMt security Super-Asor • "Hurricane IAN" • 2 19ars L�L .A 'EDUNIVERSAL° There for you. Collier County Government Public Utilities Patrol Sergeant William Suarez NewYDrk PDII.-E aEp3rim Ert • Police offi.-Er Times Square • 7 bars Allied universal Protection • Security Officer Emergerrryra"mew officer Gmrenmrem 5emmy Cff r Gurrenmrent Sewrity Sr ervisar "Hurn[ane IAN" 22 tears Collier County Government Growth Management Sergeant Derek Murray Delaware county, Prism • Emergency Response Supervisor • Firearms I rnstruct-Dr • corrections officer • K-9 Naraatirs Sergeant • zo Years died Universal Protection • Gavernrnent Security cvfBcer • G vernmerrt Srity Stipervi ecu€or • il1ear L� C1,1 EDUNIVERSAU There for you. Collier County Government Campus Patrol Sergeant Eric Pcpovic LOCAL BRANCH MANAGEMENT LF.S. Maarine{ores • 2-1 Re -con 9attaion 2-d MA.RaIV • 13M Marine Sp mW Op•eraWffi BaTLAM {MARZSOO • �,51�ar3 Sofutims Group ImernatioTkA 15GI) • Firearms Instructor • 5na UnitTActirs Instruct -or • Cose Protection Instructor • tYaw ARM U mversd Proteruon • Gawernrnent Security ofker • Grwarnrnent Security Supervisor • door DAVID R. EULER Branch Manager, Allied Universal° David R. Euler is the Branch Manager (Ft. Myers, FL) for Allied Universal° Security Services. As a Branch Manager, David is responsible for managing the overall branch operations and has full P&L responsibilities. David's assigned territory is SW Florida to include Charlotte, Lee, and Collier County. Complete customer satisfaction is among David's top priority. Prior to joining Allied Universal° Security Services, David was the District Manager for U.S. Security Associates, Inc. (USA) for four years and his territory was from Melbourne, FL to Hilton Head, SC. David oversaw and managed four branch offices that employed 800 Security Officers. David is a former Police Officer where he spent time with the Ocean City Police Department and the Baltimore City Police Department, both out of Maryland. In 2009, David accepted a position with U.S. Security Associates, Inc. and relocated to Florida where he spent his first ten years managing a very successful operation. David was responsible for interviewing, hiring, scheduling, performing inspections, performing client meetings, sales, complete oversight of branch P&L, training, post orders, compliance and purchasing. David has held the following positions with U.S. Security Associates, Inc. Operations Manager, Business Development Manager, Assistant Branch Manager, Branch Manager, and District Manager. Allied Universal° Security Services acquired U.S. Security Associates, Inc in 2019, David accepted the Director of Operations position and now Branch Manager with Allied Universal® Security Services in Ft. Myers, Florida. L� C1,1 EDUNIVERSAU There for you. FLORIDA REGIONAL EXECUTIVE MANAGEMENT 9 ROBERT WOOD Regional President I Florida, Allied Universal° Bob Wood joined Allied Universal° in 2012 as Senior Vice President before being promoted to President of the Northeast Region. He now leads the Florida Region. Previously, Bob was Vice President of the Security Officer Services Division, T&M Protection Resources in New York from 2004 to 2012. Prior to that role, he held key management positions at one of the largest protective services firms in the United States, with responsibility for operations in the Mid -Atlantic, New England and New York regional markets. Bob earned board certification as a Certified Protection Professional from ASIS International and his Certified Fraud Examiners designation from the Association of Certified Fraud Examiners. He was selected as "Enlisted Man of the Year" in 1985 while serving in the Army National Guard's 114th Infantry 50th Armored Division and earned the Ernst & Young Entrepreneur of the Year Award in 2009. JOSEPH LO BIANCO Senior Regional Vice President I Florida, Allied Universal° As Senior Regional Vice President Florida, Joseph Lo Bianco oversees the administrative and operational functions within his region. He brings significant corporate, logistics, supply chain, and retail security experience to his role. He has consistently been a top performer in terms of organic growth and client retention. A seasoned leader with a creative approach to problem solving and team building, Joe has made a name for himself as an accomplished and successful leader. His results -oriented style has routinely earned him top honors in previous roles. In his work as Group President of another private security company, Joe was responsible for nearly $1 billion in annual revenue, including managing team development, customer service, and profit/loss. Before that, he successfully reduced a major corporation's inventory loss by over $20 million by developing better practices that led to increased customer service. Joe earned his Bachelor of Science from Temple University. He maintains affiliations with ASIS International and the Building Owners and Managers Association (BOMA). L� C1,1 EDUNIVERSAU There for you. CHARLES BOHNENBERGER Vice President Government Services I Allied Universal° Charles Bohnenberger entered the private security industry more than a decade ago, bringing extensive experience in the public and private sectors. He leads our business in the local, state and federal government markets to provide security services to public agencies. He is responsible for contract r compliance, financial performance, service offerings and brand development in such specialties as airports, port facilities, transit systems, government - owned utilities, courthouses and federal government facilities. His experience in the public sector includes serving as a senior advisor to Pennsylvania Governor and former United States Secretary of Homeland Security Tom Ridge, and as an appointee in the George H.W. Bush Administration serving on the White House staff. His private sector experience includes serving as Senior Consultant with IBM and as IBM's Liaison to the United States Department of Homeland Security, where he coordinated the company's efforts supporting the establishment of that Federal Agency. He has also served as Senior Vice President and Team Leader of Government Banking for Santander Bank. Charles holds a Bachelor of Arts in Political Science from Villanova University and a Master of Public Administration from the University of Pennsylvania. He is a Certified Maritime Facility Security Officer and holds the American Association of Airport Executives' ACE Certification for Aviation Security. He represents Allied Universal° as a member of industry -related organizations such as the American Public Transit Association (APTS), the International Association of Chiefs of Police (IACP), the National Sheriff's Association (NSA), and the National Association of Security Companies (NASCO) Federal Protective Service Advisory Council. He holds positions on various committees within these organizations and serves as a subject matter expert to their membership, helping to develop best practices and industry standards. TAYLOR MCDONALD Director Government Services I Southeast Region, Allied Universal° Taylor McDonald oversees government services in the Southeast region. Prior to joining Allied Universal, Taylor worked in Federal government contracting for L3Harris Corporation. She holds a Bachelor of Science in Engineering Arts from Michigan State University and a Master of Science degree from Florida Institute of Technology in Engineering Psychology/Human Factors Engineering. She holds the Airport Certified Employee (ACE) designation based on 49 Code of Federal Regulations (CFR) — 1500 Series: Transportation Security Administration (TSA) Regulations and the International Civil Aviation Organization (ICAO) Annex 17. She also holds the FSO/VSO/CSO Combined Certification for Marine Terminal Security Services performed and regulated under Marine Transportation Security Act (MTSA) 33 CFR Part 105 and 33 CFR 104 regulations. L� �.".��1EDUNIVERSAU There for you. SUB -VENDORS Attach resumes of any sub -vendors and attach letters of intent from stated sub -vendors must be included with proposal submission. Allied Universal° will not utilize any sub -vendors for this contract. We will self -perform all security services. Check Point Test At 1130 a pre -coordinated test was conducted on Me security farce at the main checkpoint_ An employee from facilities m anagernent was given the bottom halt of a Olock pistol and was kept in her parse. This is a challenging test, as much of the mafeiml is erganfc. Our staff identified the outline of the firearm and notionaNy continued with the follow rip Procedures - The checkpoint resurned normal operations at 1305. h`you have any questions, please let roe know l am very proud or our tearn1 - William gamer, Project Manager aGreat job! Please thank there on our behalf for the dlhgence. attention to detail and professionalism'"` Coflier County o�e-r.oty L� VENDOR CHECK LIST Gower County Procurement Services Division .A 'EDUNIVERSAL There for you. Vendor Check List IMPORTANT: Please review carefully and submit with your Proposal/Bid. All applicable documents shall be submitted electronically through $idSync. Vendor should checkoff each of the following items. Failure to provide the applicable documents may deem you non-responsivelaon-responsible. 'j General Bid Instructions has been acknowledged and accepted. VCollier County Purchase Order Terms and Conditions have been acknowledged and accepted. Form L Vendor Declaration Statement Form 2: Conflict of Interest Certification pP proof of status from Division of Corporations - Florida Department of State (If work performed in the State) - htt ://dos.Tn vflorida.con 'sunbi7'should be attached with your submittal. VVendor MUST be enrolled in the E-Verify - hnpsJlwww.e-veri fv.eov/ at the time of submission of the proposallbid, Forth 3: Immimlion Affidavit Ceftifiggon MUST be sianod and attached with your submittal. E-VerifyMemorandum of Understanding or COMMProfile page should be attached with " submittal. 10 form 4: Certification for ClaimingStatus as a Local Business if applicable, has been executed and returned. Collier or Lee CoM Business Tax Receipt should be attached with your submittal to be considered. Form 5: Reference Qyestioionairc form must be utilized for each mucstW reference and included with our sulmnitial if apAicable to the solicitation Form : Grant Provisions and Assurances package in its entire if appUcable, w executed and should be included with your submittal. Vendor W-9 Form. Vendor acknowledges Insurance Requirements and is prepared to produce the required insurance certificate(s) within five (5) days of the Couaty's issuance of a Notice of Recommend Award. The Bid Schedule has been completed and attached with your submittal, applicable to bids. Copies of all requestd licenses and/or certifications to complete the requirements of the project. All addenda have been signed and attached. County's IT Technical Architecture Requirements has been acknowledged and accepted, if applicable. Any and all supplemental requirements and terms has been acknowledged and accepted, if applicable. L�L APPENDIX A - REQUIRED FORMS Co je.-r County Procurement Services Division Farm 1. Vendor Declaration Statement BOARD OF COUNTY COMMISSIONERS Collier County Government Complex \laples, Florida34112 Dear Commissioners: .,.LIIEDUNIVERSAU There for you. I'he undersigned, as Vendor declares that this response is made without connection or arrangement with any other person and this proposal is in every respect fair and made in goad faith, without collusion or fraud. The Vendor hereby declares the instructions, purchase order terms and conditions, requirements, and specifications/scope ofwork ofthis solicitation have been fully examined and accepted. The Vendor agrLcs, if this solicitation submittal is accepted by Collier County, to accept a Purchase Order as a form of a formal contract or to cxccute a Collier County forrnd contract for purposes of establishing a contractual relationship between the Vendor and Collier County, for the performance ofall requirements to which this solicitation pertains. The Vendor states that the submitted is based upon the documents listed by the above referenced solicitation. The Vendor agrees to comply with the requirements in accordance with the terms, conditions and specifications denoted herein and according to the pricing submitted as a part of the Vendor's bids. Further, the Vendor agrees that if awarded a contract for these goods and/or services, the Vendor will not be eligible to compete, submit a proposal, be awarded, or perform as a sub -vendor for any future associated work that is a result of this awarded contract. IN WITNFSS WHEREOF, WE have hereunto subscribed our names on this 27th day of _ _ ,June 2023. in the County of Lee County_ _, in the State, of Florida F irm's Legal Flame: Address: City, State, "Lip Codc: Florida Certificate of Authority Document Number Federal Tax Identification Number *CCR # or CAGE Code "Iy if Grant Funded Telephone: Email: Signature by: (.1 yped and written) Title: Universal Protection Service d/b/a Allied Universal Security Services, LLC. Eight Tower Bride 161 Washin on St. Suite 600 Conshocken, PA 19428 M12000000566 56-0515447 (216) 416-6514 _ bob.wood@aus.com _ Robert Wood Florida Region President L� C.LLIIEDUNIVERSAU There for you. Additional Contact Information send payments to: Allied Universal Security Services (required if different from Company name used as payee above) Contact name: David Euler Title: Branch Manager Address: 13461 Parker Commons Blvd Suite 200 City, State, ZIP Fort Meyers, FL 33912 Telephone: 239 208-9267 Email: david.euler@aus.com O#lioe servicing Collier Fort Meyers, FL 33912 County to Place orders (required if dili'erent &our above) Contact name: David Euler 'ritJe: Branch Manager Address: 13461 Parker Commons Blvd, Suite 200 City, state, ZIP Fork Meyers FL 3391 Telephone: (904) 434-1510 Email: david.euler(Maus.com L� MIL��EDUNIVERSAL There for you. Cofer Count Procurement Services Division Form 2: Conflict of Interest Certification Affidavit The Vendor certifies that, to the best of its knowledge and belief, the past and current work on any Collier County project affiliated With this solicitation does not pose an organizational conflict as described by one of the three categories below., Biased ground rules —The firm has not set the "ground rules" for affiliated past or current Collier County project identified above (e.g., writing a procurement's statement of work, specifications, or performing systems engineering and technical direction for the procurement) which appears to skew the competition in favor of my firm. Impaired objectivity --Tire firm has not performed work on an affiliated past or cxnrent Collier County project identified above to evaluate proposals / past performance of itself or a competitor, which calls into question the contractor's ability to render impartial advice to the government. Unequal access to information — The firm has not had access to nonpublic information as part of its performance of a Collier County project identified above which may have provided the contractor (or an affiliate) with an unfair competitive advantage in current or figure solicitations and contracts. In addition to this signed affidavit, the contractor I vendor must provide the following: 1. Ail documents produced as a result of the work completed in the past or can mtly being worked on for the above -mentioned project; and, 2. Indicate if the information produced was obtained as a matter of public record (in the "sunshine') or through non-public (not in the ``unshine") conversation (s), meeting(s), document(s) and/or other means. Failure to disclose all material or having an organizational conflict in one or more of the three categories above be identified, may result in the disqualification for future solicitations affiliated with the above referenced pmject(s). liy the signature below, the firm (employees, officers and/or agents) certifies, and hereby discloses, tbat, to the best of the and belief, all relevant facts concerning past, present, or currently plarmer] interest or activity (financial, contractual, of or otherwise) which relates to the project identified above has been fully disclosed and does not pose an organizational Allied Universal Security Serr ice Robert Wood, President Florida Region Print Name and Title State of Florida County of Lee The foregoing instrument was acknowledged before me by means cif 11 physical presence or 21' online notarization, this 2 0 day �__�____(y ) by �—ri4 re-C� DEru,e.� 3(wineofpersonacknowledging). of June (month), D2 ear , / �f 4;-Oignature of Notary Public) (Print, Type, or Stamp Commissioned Name of Notary Public) Personally QR Produced Identification PATRICK K. OEM1hIGS Type of identification Produced ;_ MY COtaiJ+15Sa0N # HH p73923 xrrA: EXPIRES March fi, 2025 '•$aFv gip` e..ded Th. NQ ry PUhVic ANlelWritC15 L� EDUNIVERSAC There for you. Collier Cowi Procurement Services Division Form 3: Immigration AtIidavit Certification This Affidavit is required aid should be signed, by an authorized principal of the firm and submitted with formal solicitation submittals. Further, Vendors are required to be enrolled in the E-Verify program (https:JhV%vW.e-vcrify.ggv , at the time of the submission of the Vendor's ptoposabbid. Acceptable evidence of your enrollment consists of a copy of the properly completed E- Verify Company Profile page or a copy ofthc fully executed 1 -Verify Memorandum of Understanding for the company which will be produced at the time of the submission (�f the Vendor's praposaUbid or within_ five (5) day of the County'.s Notice of Recommend Award FAILURE TO EXECUTE THIS AFFIDAVIT CERTIFICATION AND SUBMIT WITH VENDOR'S PROPOSA -dBID MAY DEEM THE VENDOR'S AS NOIY-RESPONSIVE. Collier County will not intentionally award County contracts to any Vendor who knowingly employs unauthorized alien workers, constituting a violation of the employment provision contained in 8 U.S.C. Section 1324 a(e) Section 274A(e) of the Immigration and Nationality Act ("fNA"). Collier County may consider the employment by any Vendor of unauthorized aliens a violation of Section 274A (e) of the INA. Such Violation by the recipient of the Employment Provisions contained in Section 274A (e) of the INA shall be grounds for unilateral termination of the contract by Col I ier County. Vendor attests that they are fully compliant with all applicable immigration laws {specifically to the 1986 Immigration Act subsequent Amendment(s), that it is aware of and in compliance with the requirements set forth in Florida Statutes §448.095, agrees to comply with the provisions of the Memorandum of Understanding with E-Verify and to provide proof of enrollment in Employment Eligibility Verification System (F-Verily), operated by the Department of Homeland Security in partnership wity Social Security Administration at the time of submission of the Vendor's proposal bid. Allied Robert Wood, President Florida Region Print Name and Title State of Florida County of Lee The foregoing instrument was acknowledged before we by means of ❑ physicalpresence or ® online notarization, this C day of June (month), 2023 (year), by 1�1+_ t.t z t /c 4) tF fir+. �' ----(nnarne of person acknowiedgingj. ( tgnature of Notary Public) Personally Known R Produced Identification Type of Identification Produced (Print, Type, or Stamp Commissioned Flame of Notary Public) PATRICK K, DEMINGS + MY COMMISSION # HH 073923 -+; Q EXPIRES; Marry 6. 2025 °•Fdp F4Q, T Banded T hru Nor rY 1'uhLc Underxritgrg L� 'MILL,'EDUNIVERSAL There for you. Co Ter Cau-.ty Procurement Services Division Form 4: Vendor Submittal —Local Vendor Preference Certification (Check Appropriate Boxes Below) State of Florida (Select County if Vendor is described as a Local Business) ❑ Collier County ® Lee County Vendor affirms that it is a local business as defined by the Procurement Ordinance of the Collier County Board of County Commissioners and the Regulations Thereto. As defined in Section Fifteen of lire Collier County Procurement Ordinance: Local business means the vendor has a current Business Tax Receipt issued by the Collier County Tax Collector prior to bid or proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier County from which the vendor's staff operates and performs business in an area zoned for the conduct ofsuch business. A Post Office Box or a facility that receives mail, or a non -permanent structure such as a construction trailer, storage shed, or other non -permanent structure shall not be used for the purpose of establishing said physical address. In addition to the foregoing, avendor shall not be considered a "local business' unless it contributes to the economic development and well-being of Collier County in a verifiable and measurable way. This may include, but not be limited to, the retention and expansion of employment opportunities, support and increase to the Courity's tare base, and residency of employees and principals of the business within Collier County. Vendors shall affirm in writing their compliance with the foregoing at the time of submitting their bid or proposal to be eligible for consideration as a "local business" under this section. A vendor who misrepresents the Local Preference status of its firm in a proposal or bid submitted to the County will lose the privilege to claim Local Preference status for a period of up to one year under this section. Vendor trust complete the following information: Year Business Established in ❑Collier County or ® Lee County: 12LS Number of Employees (Including Owner(s) or Corporate Officers): 3001000 Number of Employees Living in ® Collier County or ® Lee (Including Owner(s) or Corporate Officers): 350 if requested by the County, Vendor will be required to provide documentation substantiating the information given in this certification. Failure to do so will result in vendor's submission being deemed not applicable. Sign and Date Certification: under penallies QLpgcLar;� Company Name: Allie( Address in Collier or Lee 0 Signature: Date: 6/a%ZQz3 Title: Florida Region President 6�k Cofer COH- ty Promw,,ment Serum Dnnsion Date: June 5, 2023 LUEDUNIVERSAL There for you. Email. Kristofer.lopez@coilierrountyfl.gov Telephone: (239) 252-8375 Addendum #1 From: Kristofer Lopez, Procurement Strategist To: Interested Bidders Subject: Addendum # 1 Solicitation 23-8139 Security Services The following clarifications are issued as an addendun: 1. Current vendors pay rates for If you require additional information, please platform under the solicitation for this proje( Please sign below and return a py of referenced solicitation. / . 7' (Signature) Allied Universal Security Services (Name of Firm) . .. _ ition and other associated fees are attached. on our Bid Sync ( A ww.b i dsyac_com bidding um with your submittal for the above 6/5/2023 Date L�L A, 'EDUNIVERSAL C.��t There for you. f 6C3 18-7429 SECURITY SERVICES EXHIBIT B TEE SCHEDULE (Four(h Amendment) EFFECTIVE J2nuary 22, 202,3 Position OflScer Pay Rate County Hourly Rate Program Manager W.-94 $3fi.UU S47.33 Assistant Program Manager 1A3 $ SA S36_68 Operations Supervisor $25.26 � 25.75 Post Supervisor - $ 4-3-F S27.5 S213.75 $2q.79 $�94- $ AU .06 31__! Security Officer on Special Details Security Officer (armed)* $1-7A2 $24_92 S 19.00 $26.96 Security Officer (not armed)* $17.40 $24.88 PUD Past Supervisor (armed) $ i P-3 E- —C-7 $20.75 S29.79 PUD Security Officer Patrol (not armed) $17.40 $7.4.88 PUD Security Officer Patrol (armed) S � 7=32 $24,4 - i 9.00 26-. * PUD Security Officers (armed) 2 $24-42 PUD Security Officer on Special Details $24.94 $22.00 5 $3I.,.1 S; 9.0 $19.50 $21&,4, $28.37 Marco island Historical Museum Security Officer (armed) Shift Differential hours between 1 D:DO PM — 6:00 AM _ T $2.00 $2.84 Mark-u Percents a mark-up on labor 41.87% Percentage mark-up over what the employee receives for unidentified positions 41.87% •Fercen a mwk-up on ammunition, equipment, and supplies shall not exceed 10.000/4, Velhie Chet to the County Vehicle (daily rate) - Golf Cart $14.00 Vehicle (monthly rate - Golf Cart Vehicle(daily rate Vehicle - Chevy Trax (monthly rate) 100 miles per day, any additional mileage will be billed at $0,385 per mile $420.00 $105.00 $3,150.00 Vehicle - Chevy Trax (monthly rate) 15,000 miles/yew, any additional mileage will be billed at $0.385 per mile $1,177.00 Page 3 of 4 Fourth Amendment to Agreement #18-7429 °' LIEDUNIVERSAL There for you. The. County may pay overtime at a rate of 1.5 for officers wonting over 40 hours per week. Does not apph, for Security Officer on Detteils. The Contractor will pay employees at a rate of time and one half for working any County Observed Holiday. Pricing should include any impact the Patient Protection and Affordable Care Act might have on their employees now or in the future. Emergency hates In the event of a declared emergency the County will pay a rate of $ 006., per hour/Security Officer. This rate is all inclusive to include travel. Special Details Applies to unscheduled security assignments outside of contract post assignments and will require approval from Division Director or designee from the requesting DepartmenttDivision. Page 4 of 4 Fourth Amendment to Agreement #18-7429 ! 6C3 6�k 4r.,.LIIEDUNIVERSAU There for you. FORM 6 IF APPLICABLE GRANT PROVISIONS AND ASSURANCES FORMS ARE PROVIDED IN SEPARATE PACKAGE AND MUST BE COMPLETED AND EXECUTED IN ITS ENTIRTY AND RETURNED WITH THE SUBMISSION OF THE BID/PROPOSAL. FAIL[JRE TO DO SO MAY DEEM YOU NON RESPONSIVE. L� Cote-r County Procurewnt Senmes Division Date: June 9, 2023 4ra,.L EDUNIVERSAU There for you. Email: Kristofer.topez@colliercountyfl.gOV Telephone: (239) 252-8375 Addendum #2 From: Kristofer Lopez, Procurement Strategist To: Interested Bidders Subject: Addendum #2 Soficitation 23-8139 Security Services "1'he following clarifications are issued as an addendum: 1. Local Vendor Preference Form has If you require additional information, please post platform under the solicitation for this project. Please sign below and reWrn a copy of this referenced solicitation. // , ,. (Signature) Allied Universal Security Services (Name of Firm) removed from the Required Farms. on our }aid Sync (www.bids� nc.coni) bidding with your submits for the above 6/912023 Date 6�k .,.LIIEDUNIVERSAU There for you. SIGNED EXHIBITS EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES FEDERAL EMERGENCY MANAGEMENT AGENCY PUBLIC ASSISTANCE The supplemental conditions contained in this section are intended to cooperate with, to supplement, and to modify the general conditions and other specifications. In cases of disagreement with any other section of this contract, the Supplemental Conditions shall govern. This is an acknowledgement that FEMA financial assistance will be used to fund all or a portion of the contract. Pursuant uniform requirements of federal awards (2 CFR Part 200.23) the definition of CONTRACTOR is an entity that receives a Contract 1 Purchase Order. Compliance with Federal Law, Regulations and Executive Orders: The Sub -Recipient (County) agrees to include in the subcontract that (i) the subcontractor is bound by the terms of the Federally -Funded Subaward and Grant Agreement; (ii) the subcontractor is bound by all applicable state and Federal laws and regulations, and (iii) the subcontractor shall hold the Division and Sub -Recipient harmless against all claims of whatever nature arising out of the subcontractor's performance of work under this Agreement, to the extent allowed and required by law. Specifically, the Contractor shall be responsible for being knowledgeable and performing any and all services under this contract in accordance with the following governing regulations along with all applicable Federal law, regulations, executive orders.. FEMA policies, procedures, and directives. 2 C.F_R. Part 200 Uniform Administrative Requirements, Cost Principles, and Audit Requirements for Federal Awards 44 C.F.R. Part 206 The Robert T. Stafford Disaster Relief and Emergency Assistance Act. Public Law 93- 288, as amended, 42 U.S.C. 5121 et seq__ and Related Authorities FEMA Public Assistance Program and Policy Guide EXHIBIT I - 1 L� C1,1 EDUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Access to Records: The contractor agrees to provide the County, the Florida Department of Emergency Management, the FEMA Administrator, the Comptroller General of the United States, or any of their authorized representative's access to any books, documents, papers, and records of the Contractor which are directly pertinent to this contract for the purposes of making audits, examinations, excerpts, and transcriptions. (2) The Contractor agrees to permit any of the foregoing parties to reproduce by any means whatsoever or to copy excerpts and transcriptions as reasonably needed. (3) The contractor agrees to provide the FEMA Administrator or his authorized representatives' access to construction or other work sites pertaining to the work being completed under the contract. (4) In compliance with section 1225 of the Disaster Recovery Act of 2018, the County and the Contractor acknowledge and agree that no language in this contract is intended to prohibit audits or internal reviews by the FEMA Administrator or the Comptroller General of the United States Affirmative Socioeconomic Steps: If subcontracts are to be let, the prime contractor is required to take all necessary steps identified in 2 C.F.R. § 260.321(b)(1)-(5) to ensure that small and minority businesses, women's business enterprises, and labor surplus area firms are used when possible. Changes: To be allowable under a FEMA grant or cooperative agreement award, the cost of any contract change, modification, amendment, addendum, change order, or constructive change must be necessary, allowable, allocable, within the scope of the grant or cooperative agreement, reasonable for the scope of work, and otherwise allowable. DHS Seal, Logo, and Flags: The contractor shall not use the DHS seai(s), logos, crests, or reproductions of flags or likenesses of ❑HS agency officials without specific FEMA pre- approval. The contractor shall include this provision in any subcontracts. Domestic Preference for Procurements: As appropriate and to the extent consistent with law, the non - Federal entity should, to the greatest extent practicable under a Federal award, provide a preference for the purchase, acquisition, or use of goods, products, or materials produced in the United States (including but not limited to iron, aluminum, steel, cement, and other manufactured products). The requirements of this section must be included in all subawards including all contracts and purchase orders for work or products under this award. For purposes of this section: "Produced in the United States" means, for iron and steel products, that all manufacturing processes, from the initial melting stage through the application of coatings, occurred in the United States. "Manufactured products" means items and construction materials composed in whole or in part of non-ferrous metals such as aluminum; plastics and polymer -based products such as polyvinyl chloride pipe; aggregates such as concrete; glass, including optical fiber, and lumber. License and Delivery of Works Subject to Copyright and Data Rights: The Contractor grants to the County, a paid -up, royalty -free, nonexclusive, irrevocable, worldwide license in data first produced in the performance of this contract to reproduce, publish, or otherwise use, including prepare derivative works, distribute copies to the public, and perform publicly and display publicly such data. For data required by the contract but not first produced in the performance of this contract, the Contractor will identify such data and grant to the County or acquires on its behalf a license of the same scope as for data first produced in the performance of this contract data, as used herein, shall include any work subject to copyright under 17 U.S.C. § 102, for example, any written reports or literary works, software andlor source code, music, choreography, pictures or images, graphics, sculptures, videos, motion pictures or other audiovisual works, sound and/or video recordings, and architectural works. Upon or before the completion of this contract, the Contractor will deliver to the County data first produced in the performance of this contract and data required by the contract but not first produced in the performance of this contract in formats acceptable by the County. No Obligation by Federal Government: The Federal Government is not a party to this contract and is not subject to any obligations or liabilities to the non -Federal entity, contractor, or any other party pertaining to any matter resulting from the contract. EXHIBIT 1 - 2 L� C1,1 EDUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Prohibition on Covered Telecommunications Equipment or Services: (a) Definitions. As used in this clause. the terms backhaul; covered foreign country; covered telecommunications equipment or services; interconnection arrangements, roaming, substantial or essential component: and telecommunications equipment or services have the meaning as defined in FEMA Policy, #405-143-1 Prohibitions on Expending FEMA Award Funds forcovered Telecommunications Equipment or Services As used in this clause — (b) Prohibitions (1) Section 889(b) of the Jahn S. McCain National Defense Authorization Act for Ffscal Year2019, Pub. L. No. 115-232, and 2 C.F R_ § 200.216 prohibit the head of an executive agency on or after Aug,13, 2020, from abligating or expending grant, cooperative agreement, loan, or loan guarantee funds on certain telecommunications products or from certain entities for national security reasons. (2) Unless an exception in paragraph (c) of this clause applies, the contractor and its subcontractors may not use grant, cooperative agreement, loan, or loan guarantee funds from the Federal Emergency Management Agency to: () Procure or obtain any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology of any system; (ii) Enter into, extend, or renew a contract to procure or obtain any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology of any system; (in) Enter into, extend, or renew contracts with entities that use covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system, or (iv) Provide, as part of its performance of this contract, subcontract, or other contractual instrument, any equipment, system, or service that uses covered telecommunications equipment or services as a substantial or essential component of any system, or as critical technology as part of any system. (c) Exceptions (1) This clause does not prohibit contractors from providing — (i). A service that connects to the facilities of a third -party, such as backhaul, roaming, or interconnection arrangements; or (ii). Telecommunications equipment that cannot route or redirect user data traffic or permit visiblRy into any user data or packets that such equipment transmits or otherwise handles. (2) By necessary implication and regulation, the prohibitions also do not apply to: (i). Covered telecommunications equipment or services that: i. Are not used as a substantial or essential component of any system; and ii. Are not used as critical technology of any system. (ii). Other telecommunications equipment or services that are not considered covered telecommunications equipment or services. (d)Reporting requirement. (1) In the event the contractor identifies covered telecommunications equipment or services used as a substantial or essential component of any system. or as critical technology as part of any system, during contract performance, or the contractor is notified of such by a subcontractor at any tier or by any other source, the contractor shall report the information in paragraph (d)(2) of this clause to the reclpient or subrecipient, unless elsewhere in this contract are established procedures for reporting the information. (2) The Contractor shall report the following information pursuant to paragraph (d)(1) of this clause: (i) Within one business day from the date of such identification or notification . The contract number; the order number(s), if applicable; supplier name; supplier unique entity identifier (if known); supplier Commercial and Government Entity (CAGE) code (if known); brand; model number (original equipment manufacturer EXHIBIT I - 3 L� C1,1 EDUNIVERSAU There for you. EXHIBIT I FEDERAL, CONTRACT PROVISIONS AND ASSURANCES number, manufacturer part number, or wholesaler number): item description; and any readily available information about mitigation actions undertaken or recommended. (ii) Within 10 business days of submitting the information in paragraph (d)(2)(i) of this clause: Any further available information about mitigation actions undertaken or recommended. In addition, the contractor shall describe the efforts it undertook to prevent use or submission of covered telecommunications equipment or services, and any additional efforts that will be incorporated to prevent future use or submission of covered telecommunications equipment or services (e) Subcontracts. The Contractor shall insert the substance of this clause, including this paragraph(e), in all subcontracts and other contractual instruments. Program Fraud and False or Fraudulent Statements or Related Acts: The Contractor acknowledges that 31 U.S.C. Chap. 38 (Administrative Remedies for False Claims and Statements) applies to the contractor's actions pertaining to this contract. Rights to Inventions Made Under a Contract or Agreement: Exempt from FEMA Public Assistance Funding Suspension and Debarment: (1) This contract is a covered transaction for purposes of 2 C.F.R. pt. 180 and 2 C.F.R. pt. 3000. As such the contractor is required to verify that none of the contractor, its principals (defined at 2 C F.R. § 180.995), or its affiliates (defined at 2 C.F.R. § 180.905) are excluded (defined at 2 C.F.R. § 180.940) or disqualified (defined at 2 C.F_R. § 180.935). (2) The contractor must comply with 2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt. 3000, subpart C and must include a requirement to comply with these regulations in any lower tier covered transaction it enters into. (3) This certification is a material representation of fact relied upon by the County. If it is later determined that the contractor did not comply with 2 C.F.R. pt_ 180, subpart C and 2 C-F R. pt. 3000, subpart C, in addition to remedies available to the County, the Federal Government may pursue available remedies, including but not limited to suspension and/or debarment, (4) The bidder or proposer agrees to comply with the requirements of 2 C.F.R. pt. 180, subpart C and 2 C.F.R. pt_ 3000, subpart C while this offer is valid and throughout the period of any contract that may arise from this offer. The bidder or proposer further agrees to include a provision requiring such compliance in its lower tier covered transactions. Procurement of Recovered Materials (§200.323) (Over $10,000): In the performance of this contract, the Contractor shall make maximum use of products containing recovered materials that are EPA - designated items unless the product cannot be acquired— Competitively within a timeframe providing for compliance with the contract performance schedule; Meeting contract performance requirements; or At a reasonable price. Information about this requirement, along with the list of EPA -designated items, is available at EPA's Comprehensive Procurement Guidelines webpage- https:llwww.epa.govlsmm/comprehensive- procurement-guideline-cpg-program. The Contractor also agrees to comply with all other applicable requirements of Section 6002 of the Solid Waste Disposal Act. Termination for Cause and Convenience (over $10,000): See Standard Purchase Order and/or Contract Terms and Conditions Byrd Anti -Lobbying Amendment (31 U.S.C. $ 1352 (as amended) (over $100,000): Contractors who apply or bid for an award of $100,000 or more shall file the required certification. Each tier certifies to the tier above that it will not and has not used Federal appropriated funds to pay any person or organization for influencing or attempting to influence an officer or employee of any agency, a member of Congress, officer or employee of Congress, or an employee of a member of Congress in connection with obtaining any Federal contract; grant, or any other award covered by 31 U.S.C. § 1352. Each tier shall also disclose any lobbying with non -Federal funds that takes place in connection with obtaining any Federal award. Such disclosures are forwarded from tier to tier up to the recipient." EXHIBIT I -4 L� 4r.�LIEDUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Contractors must sign and submit a certification to the County with each bid or offer exceeding $100,000. See Certifications and Assurances and the end of this document. Contract Work Hours and Safety Standards Act (4D U.S.C. 3701-3708) (over $100,000): Where applicable, all contracts awarded by the solicitor in excess of $100,000 that involve the employment of mechanics or laborers must inciude a provision for compliance with 46 U S.C. 3702 and 3704, as supplemented by Department of Labor regulations (29 CFR Part 5). (1) Overtime requirements. No contractor or subcontractor contracting for any part of the contract work which may require or involve the employment of laborers or mechanics shall require or permit any such laborer or mechanic in any workweek in which he or she is employed on such work to work in excess of forty hours in such workweek unless such laborer or mechanic receives compensation at a rate not less than one and one-half times the basic rate of pay for all hours worked in excess of forty hours in such workweek. (2) Violation. liability for unpaid wages; liquidated damages. In the event of any violation of the clause set forth in paragraph (1) of this section the contractor and any subcontractor responsible therefor shall be liable for the unpaid wages. In addition, such contractor and subcontractor shall be liable to the United States (in the case of work done under contract for the District of Columbia or a territory, to such District or to such territory), for liquidated damages. Such liquidated damages shall be computed with respect to each individual laborer or mechanic, including watchmen and guards, employed in violation of the clause set forth in paragraph (1) of this section, in the sum of $27 for each caiendar day on which such individual was required or permitted to work in excess of the standard workweek of forty hours without payment of the overtime wages required by the clause set forth in paragraph (1) of this section. (3) Withholding for unpaid wages and liquidated damages. The County or FEMA shall upon its own action or upon written request of an authorized representative of the Department of Labor withhold or cause to be withheld, from any moneys payable on account of work performed by the contractor or subcontractor under any such contract or any other Federal contract with the same prime contractor, or any other federally -assisted contract subject to the Contract Work Hours and Safety Standards Act, which is held by the same prime contractor, such sums as may be determined to be necessary to satisfy any liabilities of such contractor or subcontractor for unpaid wages and liquidated damages as provided in the clause set forth in paragraph (2) of this section. (4) Subcontracts. The contractor or subcontractor shall insert in any subcontracts the clauses set forth in paragraph (1) through (4) of this section and a clause requiring the subcontractors to include these clauses in any lower tier subcontracts. The prime contractor shall be responsible for compliance by any subcontractor or lower tier subcontractor with the clauses set forth in paragraphs (1) through (4) of this section." For contracts that are only subject to Contract Work Hours and Safety Standards Act and are not subject to the other statutes in 29 C.F.R. § 5 1 "Further Compliance with the Contract Work Hours and Safety Standards Act. (1) The contractor or subcontractor shall maintain payrolls and basic payroil records during the course of the work and shall preserve them for a period of three years from the completion of the contract for all laborers and mechanics, including guards and watchmen, working on the contract. Such records shall contain the name and address of each such employee social security number, correct classifications, hourly rates of wages paid, daily and weekly number of hours worked, deductions made, and actual wages paid. (2) Records to be maintained under this provision shall be made available by the contractor or subcontractor for Inspection, copying, or transcription by authorized representatives of the Department of Homeland Security, the Federal Emergency Management Agency, and the Department of Labor, and the contractor or subcontractor will permit such representatives to interview employees during working hours on the job. EXHIBIT I - 5 ""\ 101 C1,1 EDUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Clean Air Act (over $150,000): 1. The contractor agrees to comply with all applicable standards, orders or regulations issued pursuant to the Clean Air Act, as amended, 42 U.S. C. § 7401 et seq. 2. The contractor agrees to report each violation to the County and understands and agrees that the County will, in turn; report each violation as required to assure notification to the Federal Emergency Management Agency, and the appropriate Environmental Protection Agency Regional Office. 3. The contractor agrees to include these requirements in each subcontract exceeding $150,000 financed in whole or in part with Federal assistance provided by FEMA. Federal Water Pollution Control Act (over $150,000): 1. The contractor agrees to comply with all applicable standards, orders, or regulations issued pursuant to the Federal Water Pollution Control Act, as amended, 33 U.S.G. 1251 et seq, 2. The contractor agrees to report each violation to the County and understands and agrees that the County will, in turn, report each violation as required to assure notification to the Federal Emergency Management Agency, and the appropriate Environmental Protection Agency Regional Office. 3. The contractor agrees to include these requirements in each subcontract exceeding $150,000 financed in whole or in part with Federal assistance provided by FEMA. Administrative, Contractual, or Legal Remedies (over $250,000): Unless otherwise provided in this contract, all claims, counter -claims, disputes and other matters in question between the local government and the contractor, arising out of or relating to this contract, or the breach of it, will be decided by arbitration, if the parties mutually agree, or in a Florida court of competent jurisdiction. CONSTRUCTION ACTIVITIES Equal Employment Opportunity Clause (§60-1.4): Except as otherwise provided under 41 C.F.R. Part 60, all contracts that meet the definition of "federally assisted construction contract" in 41 C.F.R. § 60-1.3 must Include the equal opportunity clause provided under 41 C_F_R § 60- 1.4 During the performance of this contract, the contractor agrees as follows: (1) The contractor will not discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, or national origin_ The contractor will take affirmative action to ensure that applicants are employed, and that employees are treated during employment without regard to their race, color, religion, sex, sexual orientation, gender identity, or national origin. Such action shall include, but not be limited to the following: Employment, upgrading, demotion, or transfer; recruitment or recruitment advertising; layoff or termination; rates of pay or other forms of compensation; and selection for training, including apprenticeship. The contractor agrees to post in conspicuous places, available to employees and applicants for employment, notices to be provided setting forth the provisions of this nondiscrimination clause. (2) The contractor will, in aii solicitations or advertisements for employees placed by or on behalf of the contractor, state that all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender Identity, or national origin. (3) The contractor will not discharge or in any other manner discriminate against any employee or applicant for employment because such employee or applicant has inquired about, discussed, or disclosed the compensation of the employee or applicant or another employee or applicant. This provision shall not apply to instances in which an employee who has access to the compensation information of other employees or applicants as a part of such employee's essential job functions discloses the compensation of such other employees or applicants to individuals who do not otherwise have access to such information, unless such disclosure is in response to a formal complaint or charge, in furtherance of an investigation; proceeding. hearing, or action, including an investigation conducted by the employer; or is consistent with the contractor's legal duty to furnish information. (4) The contractor will send to each labor union or representative of workers with which he has a collective bargaining agreement or other contract or understanding, a notice to be provided advising the said labor EXHIBIT I - 5 102 C&LI DUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES union or workers' representatives of the contractor's commitments under this section, and shall post copies of the notice in conspicuous places available to employees and applicants for employment. (5) The contractor will comply with all {provisions of Executive Order 11246 of September 24, 1965, and of the rules, reguiations, and relevant orders of the Secretary of Labor. (6) The contractor will furnish all information and reports required by Executive Order 11246 of September 24, 1965, and by rules, regulations, and orders of the Secretary of Labor, or pursuant thereto, and will permit access to his books, records, and accounts by the administering agency and the Secretary of Labor for purposes of investigation to ascertain compliance with such rules, regulations, and orders. (7) In the event of the contractor's noncompliance with the nondiscrimination clauses of this contract orwith any of the said rules, regulations, or orders, this contract may be canceled, terminated, or suspended in whole or in part an the contractor may be declared ineligible for further Government contracts or federally assisted construction contracts in accordance with procedures authorized in Executive Order 11246 of September 24, 1965, and such other sanctions may be imposed and remedies invoked as provided in Executive Order 11246 of September 24, 1965, or by rule; regulation, or order of the Secretary of Labor, or as otherwise provided by law (8) The contractor will include the portion of the sentence immediately preceding paragraph (1) and the provisions of paragraphs (1) through (8) in every subcontract or purchase order unless exempted by rules, regulations, or orders of the Secretary of Labor issued pursuant to section 204 of Executive Order 11246 of September 24, 1965, so that such provisions will be binding upon each subcontractor or vendor_ The contractor will take such action with respect to any subcontract or purchase order as the administering agency may direct as a means of enforcing such provisions, including sanctions for noncompliance: Provided, however, that in the event a contractor becomes involved in, or is threatened with, litigation with a subcontractor or vendor as a result of such direction by the administering agency, the contractor may request the United States to enter into such litigation to protect the interests of the United States. Davis Bacon Act: Exempt under FEMA Public Assistance Funding Copeland Anti -Kickback Act: Exempt under FEW Public Assistance Funding EXHIBIT I - 7 103 C1,1 EDUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES Compliance with Federal Law, Regulations, And Executive Orders and Acknowledgement of Federal Funding Certification This is an acknowledgement that FFMA financial assistance will he used to fund all or a portion of the contract. The contractor will comply with all applicable Federal law, regulations, executive orders, FEMA policies, procedures, and directives. If the Contractor subcontracts any of the work required under this Agreement, a copy of the signed subcontract must be avaiiabie to the County for review and approval. The Contractor agrees to include in the subcontract that (1) the subcontractor is bound by the terms of this Agreement, (ii) the subcontractor is bound by all applicable state and federal laws and regulations, and (iii) the subcontractor shall hold the County and the Grantor Agency harmless against all claims of whatever nature arising out of the subcontractor's performance of work under this Agreement, to the extent allowed and required by law. The County may document in the quarterly report the Contractor's progress in performing its work under this agreement. Or behalf of my firm, I acknowledge, the grant requirements identified in this document. VendorlContractor Name Allied Universal Security Services Date Authorized Signature EXHIBIT I - 8 104 <06,11EDUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES CERTIFICATION REGARDING DEBARMENT, SUSPENSION, INELIGIBILITY and VOLUNTARY EXCLUSION Contractor Covered Transactions ( 1) The prospective subcontractor of the Sub -recipient, Copier County, certifies, by submission of this document, that neither it nor its principals is presently debarred, suspended. proposed for debarment, declared ineligible, or voluntarily excluded from participation in this transaction by any Federal department or agency. (2) Where the Sub -recipient's subcontractor is unable to certify to the above statement, the prospective contract shall attach an explanation to this form. CONTRACTOR Allied Universal Security_Services s: v — -A&� Robert Wood, Florida Region President Name and Title 13451 Parker Commons Blvd Suite 200 Street Address Fort Meyers, FL 33912 City, State, Zip M FA2C SSM MA35 UEI Unique Entity Identifier (for SAM.gov verification) Sub -Recipient Name Collier County Board of County Commissioners DEM Contract Number: TBD FEMA Project Number TBD EXHIBIT I - 9 105 EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES COLLIER COUNTY ANTICIPATED DISADVANTAGED, MINORITY, WOMEN OR VETERAN PARTICIPATION STATEMENT Status :.iI be .eff ed. un.er^able statuses v,ilI require the PR ME to either proiAe a rem sad statement or provide source documentation that':a idates a status. A. PRIME VENDOR/CONTRACTOR INFORMATION PRIME NAME - `.'E I D',I ?,1'_EP CONTRACT DOLLAR AMOU :T Allied Universal Security Services 56-0515447 TBD ISTHE PRIME A FLORIDA-CERTIFIED DISADVANTAGED. VETERAN 'Y* II ;THE ACTIVITY OF THIS CONTRACT... MINORITi OR WOMEN BUSINESS ENTERPRISE? DBE? Y O CONSTRUCTION Y O iDBE,eMBE;-PlBEi OR HAVE A SMALL DISADVANTAGED BUSINESS SA CERTIFICATION FROM THE SMALL BUSINESS MBE? Y tJ CONSULTATON_, O ADMINISTRATION? ASERVICE DISABLED VETERAN' WBEJ Y N OTHER' O SOB 8A? Y IS TH S SUBMISSION A REVISION? 'i tJ F YES, REV SION NUMBER B. IF PRIME HAS SUBCONTRACTOR OR SUPPLIER WHO IS A DISADVANTAGED MINORITY, WOMEN -OWNED, SMALL BUSINESS CONCERN OR SERVICE DISABLED VETERAN, PRIME IS TO COMPLETE THIS NEXT SECTION DBE M/WBE SUBCONTRACTOR OR SUPPLIER TYPE OF WORK OR ETHNICITY CODE SUB/SUPPLIER PERCENT OF CONTRACT VETERAN NAME SPECIALTY (See Below) DOLLAR AMOUNT DOLLARS 0 0 C. SECTION TO BE COMPLETED BY PRIME VENDOR/CONTRACTOR NAME OF SUBMITTER D:.TE TRLE OF SUBMIT -TER Robert Wood 6/27/2023 Florida Region President EN1411.411DRESS OF PRIME [SUBMITTER) TELEPHONE `:UMBER. FAX NUMBER bob.wood@aus.com (347)728-1702 (813)252-4437 NOTE: This information Is used to track and report anticipated DBE or FABE participation in federally -funded contracts- The anticipated DBE or MBE amount is voluntary and will not become part of the contractual terms. This form must be submitted at time of response to a solicitation f and v,hen awarded a County contract, the prime will be asked to update the information for the grant compliance files. D. SECTION TO BE COMPLETED BY COLLIER COUNTY DEPARTMENT NAME . O W ER ODNTRACT 4 IFB/RFP or PO/RE GRANT PR OG RAM/CONTRACT ACCEPTED BY: DATE ETtiNICIiY CODE Black American BA Hispanic Amencan hs. Native American tJA ubcc�t. Asian American SAA Asian -Pacific American APA 'ion-R1morit: 'Women tJM b1• Other: not of any other group listed O EXHIBIT I -10 CILMUNIVERSAU There for you. EXHIBIT I FEDERAL CONTRACT PROVISIONS AND ASSURANCES LOBBYING CERTIFICATION To be submitted with each bid or offer exceeding 100 000 The undersigned [Contractor] certifies: to the best of his or her knowledge, that: 1. No Federal appropriated funds have been paid or will be paid, by or on behalf of the undersigned, to any person for influencing or attempting to influence an officer or employee of an agency, a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with the awarding of any Federal ccntract, the making of any Federal grant. the making of any Federal loan, the entering into of any cooperative agreement, and the extension, continuation, renewal, amendment, or modification of any Federal contract: grant, loan, or cooperative agreement. 2 If any funds other than Federal appropriated funds have been paid or will be paid to any person for influencing or attempting to influence an officer or employee of any agency. a Member of Congress, an officer or employee of Congress, or an employee of a Member of Congress in connection with this Federal contract, grant, loan, or cooperative agreement, the undersigned shall complete and submit Standard Form- Lli 'Disclosure Form to Report Lobbying," in accordance with its instructions. 3. The undersigned shall require that the language of this certification be included in the award documents for all subawards at all tiers (including subcontracts, subgrants, and contracts under grants, loans, and cooperative agreements) and that all subrecipients shall certify and disclose accordingly. This certification is a material representation of fact upon which reliance was placed when this transaction was made or entered into. Submission of this certification is a prerequisite for making or entering into this transaction imposed by 31, 11 § 1352 (as amended by the Lobbying Disclosure Act of 1995). Any person who fails to file the required certification shall be subject to a civil penalty of not less than $10,006 and not more than $100,000 for each such failure. The Contractor certifies or affirms the truthfulness and accuracy of each statement of its certification and disclosure, if any. In addition. the Contractor uryde�ands and agrees that the provisions of 31 U.S.C. § 3801 et seq., apply to this certification and disclosure, } any 1 Contractor (Firm Signature of Contractor's Authorized Robert Wood, Florida Region President Name and Title of Contractor's Authorized Official {� o 2az Dat EXHIBIT I - 11 107 "LIEDUNIVERSAL° There for you. ADDITIONAL INFORMATION COMPANY RESOLUTION ACTION BY WRITTEN CONSENT OF THE SOLE MEMBER OF UNIVERSAL PROTECTION SERVICE, LLC June 13, 2023 The undersigned being the sole member of Universal Protection Service, LLC, a Delaware limited liability company ("Company"), hereby takes the following action by written consent in lieu of a meeting, pursuant to Section 18-302 of the Delaware Limited Liability Company Act, and adopts the following resolutions and consents to the filing of this written consent ("Consent"} in the minute book of the Company as of the date above written. RESOLVED, that the following employee of the Company, Robert Wood, Regional President, Florida, be, and he hereby is, authorized to take the following actions: execute and deliver, on behalf of and in the name of the Company and any of its subsidiaries, any and all agreements, instruments, certificates and other documents, as deemed by such individual in the exercise of his judgment to be appropriate or necessary for the conduct of the business of the Company and its subsidiaries in the ordinary course regarding the following solicitation: Request for Proposal for Security Services Solicitation No.: 23-8139, Issued by the Collier County, FL Board of County Commissioners Procurement Services Division., including without limitation, executing and delivering in the Company's name and on its behalf proposals, service contracts, and other documents concerning bids or proposals for service contracts, bonds and surety agreements and agreements of indemnity relating thereto, employment agreements, confidentiality agreements, real estate leases and equipment leases, and it is further RESOLVED, that all actions previously taken by the Company and/or Robert Wood in connection with the matters contemplated by the foregoing resolutions are hereby adopted, ratified, confirmed and approved in all respects. IN WITNESS WHEREOF, the undersigned sole member of the Company has executedthis Action by Written Consent acting in such capacity as of the date first set forth above. UNIVERSAL PROTECTION SERVICE, LLC By: Universal Protection Service, LP, sole member By: Universal Protection GP, Inc., general partner of Universal Protection Service, LP By: Xj David 1. Buckman Secretary L� .A 'EDUNIVERSAL° There for you. W-9 FORM E Farm Request for Taxpayer Give Form to the OClobsr 2U,8I Identification Number and Certification requester. Do not Oepadax�t o1 the Treastiry send to the IRS. Internal flavemue Service ► Go to wwwJmVov/FomW9 for instructions and the latest information. 1 Name (as shown on your Income tax return). Name Is required on this line; do not leave this line blank. UNIVERSAL PROTECTION SERVICE,_ll 2 Buslnass nameldisregarded entity name, If different from above DBA ALLIED UNIVERSAL SECURITY SERVICES 3 Check appropriate box for federal tax classification of the person whose name is entered on line 1. Check only one of the 4 Exemptions (codes apply only to toll❑vving savan Ixrxes, certaln entities, not individuals; see o ❑ Individuallsole proprietor or ❑ C Corporation ❑ s Corporation ❑ Partnership ❑ Trust/estate instructions on page 3): a single -member LLC 0 L[miled liabilitycompany. Enlar the tax assiiieatlon corporation, S-ti° corporation, P=Partrnrship) ► P Exempt Payee code (if any) (C=C Note: Check the appropriate box in the line above for the tax classification of the single-mambar owner. Co not dnaek Exemption from FATCA reporting w c LLG #f the ILLS is ciasahied as a single -member LLC that is disregarded from the owner unless Lhe owner of the 11C is LLC Is dismgamted oo� It a a another that not from the owner far U.S. redaral tax purposes. Otherwise, a single -member LLG that 16 disngarded from the owner should check the appropriate box for the tax dassifi—tion of its owner. m ❑ Other (see lnstructions)► fAaM•�r°• r�.�n.wreswsro•n•uw xp 5 Address (number, street, and apt, or suite no,) See instructions. Requester's name and address (optional) P.O. Box 8288S4 8 City. statr, and ZIP code PHILADELPHIA PA 10182-8954 7 List account nu mbeds) here (optimal) Taxpayer Identification Number (TIN) Enter yourTIN in the appropriate box. The TIN provided must match the name given on line 1 to avoid I social security number _ m - security number (SSNJ. However, fora backup withholding. sets For indivproprietor, resident alien, sale proprietor, w disregarded entity, sae the fnstruclicns for Part I, later. For other ar ls,this this is generally your se Instructions entities, it is vour employer identification number (EIN). If you do not have a number, see How to get a TIN, later, or Note: If the accoum is fn more than one name, see the instructions for line 1. Also see What Name anus Number To Give the Requester for guidelines on whose number to enter. F- Under penalties of perfury, I certify that: 1. The number shown on this form is my correct taxpayer Identification number (or I am waiting for a number to be Issued to me); and 2.1 am not subject to backup withholding because: (a) I am exempt from backup withholding, or (b) I have not been notified by the Internal Revenue Service (IRS) that I am subject to backup w#tihho#ding as a result of a failure to report all interest or dividends, or (c) tho IRS has notified me that I am no longer subject to backup withholding; and 3. 1 am a U.S. citizen or other U.S. person (defined below); and 4. The FATCA code(s) entered on this form (if any) indicating that I am exempt from FATCA reporting is correct. Cortificetan Instructions. You must cross cut Item 2 above it you have been notified by the IRS that you are currently subject to backup withholding because you have failed to report all interest and dividends on your tax return. For real estate transactions, item 2 does not apply. For mortgage interest paid, acquisition or abandonment of secured property, cancellation of debt, contributions to an Individual retirement arrangement (IRA), and generally, payments other than Interest and dividends, you are not requil to sign the certification, but you must provide your correct TIN. See the instructions for Part 11, later. Sign signature of Here 1 U,g. person ►.. Date I. General Instructions Section references are to the Internal Revenue Code unless otherwise noted. Future developments. For the latest information about developments related to Form W-9 and its instructions, such as legislation enacted after they were published, go to www.irs.gov/FormVV9. Purpose of Form An individual or entity (Form W-9 requester) who is required to file an Information return with the IRS must obtain your correct taxpayer identification number (Tin) which may be your welled security number (SSN). Indlvldual taxpayer ldenti icatinn number (ITIN), adoption taxpayer identifloation number (ATIN), or employer identification number (EIN), to report on an information return the amount paid to you, or other amount reportable on an information return. Examples of information returns include, but are not limited to, the following. • Form 1099-INT (interest earned or pair • Form 1099-HIV (dividends, including those from stocks or mutual funds) • Form 1099-MISC (various types of Income, prizes, awards, or gross proceeds) • Form 1099-B (stock or mutual fund saes and certain other transactions by brokers) • Form 1099-S (proceeds from real estate transactions) • Form 1099-K (merchant card and third party network transactions) • Form 1098 (home mortgage interest), 1098-E (student loan interest), 1098-T (tuition) • Form 1099-0 (canceled debt) • Form 1099-A (acquisition or abandonment of secured property) Use Form W-9 only if you are a U.S. person (mcluding a resident alien), to provide your correct TIN. If you do not return Form W-8 to the requeslet with a 7TlN, you might be subject to backup wffhhokiing. See What is backup withholding, (afar. Cat. No, 10231X Form 11if-9 (f — 10-2018) L� "'EDUNIVERSAL° There for you. LICENSES DIVISION OF LIcEN51NG POST OFFICE BOX 5647 (850) 245-5500 TALLAHAssim, FLORIDA 32314-5647 (850) 245-5353 FAx ,r 4040 F-SrLANena WAY, Surra 135 � 4 : TALLAJUSsim, FLORIDA 32399 FLORIDA DEPARTMENT OF AORTCUI TURE AND CONSUMER SERVICES COMMISSIONER NiCOLE "NiKKi" FRIEJ:) Important Infnrmatinn About THE PRIVATEINvESTIGATION, RECOVERY, AND SECT7RITYADVISORYCOUNCIL WHA TIS THE, PRIVATE INVESTIGATION, RECOVERY, AND SECURITYADVISORYCOUNCIL? WHAT ARE THE RESPONSIBILITIES OF THE COUNCIL? The Private Investigation, Recovery, and Security Advisory Council (PIRSAC) is established by law. While it does not have policymaking authority, the Council does serve in an advisory capacity to the Florida Department of Agriculture and Consumer Services to give guidance on regulatory matters affecting the industries regulated under Chapter 493, Florida Statutes. In the past, the PIRSAC has provided advice on various issues (for example, the security officer and recovery agent training curriculum; proposed legislation concerning the ability of security officers to carry firearms with higher calibers; etc.). WHO SITS ON THE COUNCIL? The Council''-s 1 I members are appointed to serve four-year terms by the Commissioner of Agriculture and Consumer Services. Nine of the 11 Council members must he individuals licensed pursuant to Chapter 493. These members represent the business interests of their respective industries and speak on behalf of the constituencies in those industries at the Council's regular meetings. One of the remaining Council seats must be a representative from the law enforcement community, while the other seat must be the owner of a business that contracts with a licensed investigative, security, or recovery agency for regulated services. Information about current Council members is available on the department's webpage under Advisory Councils and Committees. WHEN DOES THE CO UNCIL MEET.9 Meetings are held quarterly, usually in February, May, August, and November. Meetings are normally scheduled in central Florida as this is a meeting location convenient to interested parties throughout the State. The department publishes the exact meeting date and time approximately 30 days prior to the meeting on the FDACS's Event Calendar. Meeting information can also be obtained by calling the Division of Licensing's Public Inquiry Center at (950) 245-5691. WHO CAN ATTEND COUNCIL MEETINGS? PIRSAC meetings are public meetings open to everyone. The Division of Licensing invites you to attend an upcoming PIRSAC meeting. We welcome comments and opinions from the members of our regulated industries. 1-800-H ELPF LA www.FDAGS.gov EDUNIVERSAC There for you. FLORIDA DEPARTMENT OF AGRICULTURE AND CONSUMER SERVICES NICOLE "NIKKI" FRIED COMMISSIONER DIVISION OF LICENSING 09/15/22 09/27/25 BB1300012 DATE ISSUED DATE OF EXPIRATION LICENSE NUMBER UNIVERSAL PROTECTION SERVICE, LLC (FORT MYERS BRANCH) DBA ALLIED UNIVERSAL SECURITY SERVICES, LLC 13461 PARKER COMMONS BLVD STE 200 FORT MYERS, FL 33912 THE SECURITY AGENCY BRANCH OFFICE NAMED ABOVE IS LICENSED AND REGULATED UNDER THE PROVISIONS OF CHAPTER 493, FLORIDA STATUTES. NICOLE "NIKKP' FRIED COMMISSIONER 712 U) C� LL b-a 0 €� N LO n sC? U [� w a) p 0 u3 rz -0,20 F, F� MIL�IEDUNIVERSAL There for you. 112 C°L.LIEDUNIVERSAL° There for you. 11-1 SCLOSURE NOTICE CHAPTER 493, FLORIDA STATUTES THE BUSINESS OPERATED AT THIS LOCATION IS REGULATED BY THE FLORIDA DEPARTMENT OF AGRICULTURE and CONSUMER SERVICES DIRECT ANY QUESTIONS OR COMPLAINTS TO: FLORIDA DEPARTMENT OF AGRICULTURE and CONSUMER SERVICES DIVISION OF LICENSING POST OFFICE BOX 5647 TALLAHASSEE, FLORIDA 32314-5647 (850) 245-5499 www.myliceiisesite.com THIS NOTICE MUST BE POSTED IN A CONSPICUOUS PLACE AT THE LICENSED PHYSICAL LOCATION WHERE. BUSINESS IS CONDUCTED. FOACS-P-DOGES 0704 2023 FOREIGN LIMITED LIABILITY COMPANY ANNUAL REPORT DOCUMENT# M12000000566 Entity Name: UNIVERSAL PROTECTION SERVICE, LLC Current Principal Place of Business: 450 EXCHANGE IRVINE, CA 92602 Current Mailing Address: 161 WASHINGTON STREET SUITE 600 CONSHOHOCKEN, PA 19428 US FEI Number: 56-0515447 Name and Address of Current Registered Agent: CORPORATION SERVICE COMPANY 1201 HAYS ST TALLAHASSEE, FL 32301 US �.A IEDUNIVERSAL° There for you. FILED Apr 12, 2023 Secretary of State 8205484718CC Certificate of Status Desired: No The above named entity submits this statement for the purpose of changing its registered office or registered agent, or both, in the State of Florida. SIGNATURE: Electronic Signature of Registered Agent Date Authorized Person(s) Detail: Title MEMBER Title PRESIDENT, CEO Name UNIVERSAL PROTECTION SERVICE, Name JONES, STEVEN LP Address 450 EXCHANGE Address 450 EXCHANGE City -State -Zip: IRVINE CA 92602 City -State -Zip: IRVINE CA 92602 Title SECRETARY, EXECUTIVE VP, Title TREASURER, CFO GENERAL COUNSEL Name BRANDT, TIMOTHY E. Name BUCKMAN, DAVID I. Address 450 EXCHANGE Address 161 WASHINGTON STREET SUITE 600 City -State -Zip: IRVINE CA 92602 City -State -Zip: CONSHOHOCKEN PA 19428 Title REGIONAL PRESIDENT Name WOOD, BOB Address 450 EXCHANGE City -State -Zip: IRVINE CA 92602 I hereby certify that the otomration indicated on this report or supplemental reportis true and aawrate and that my electronic signature shall have the same legal effect as if made under oath, that t am a managing member or manager of the Limited liability company or the receiver or tnrstee empowered to execute this report as required by Chapter 605, Florida Statutes, and Mat my name appears above, or on an attachment with all other like empowered. SIGNATURE: DAVID I. BUCKMAN SECRETARY 04/12/2023 Electronic Signature of Signing Authorized Person(s) Detail Date 114 LUEDUNIVERSAL° There for you. ALLIED UNIVERSAL E-VERIFY MOU E-Verify Company ID Number: Client Company ID Numbei; ,22747 THE E-VERIFY MEMORANDUM OF UNDERSTANDING FOR EMPLOYERS USING A WEB SERVICES E-VERIFY EMPLOYERA ENT ARTICLE I PU RPOSE AN D AUTHO RI TY The parties to this agreement are the Department of Hamel and Security (DHS),the (Employer), and the Web Services E-Ve rify E m pl oyer Agent The pu rpose of this agreement is to set to rth terms and conditions which the Employer and the Web Services E-Verify Ern player Agent vAR follow while participating in E-Verify. E-Verify is a program that electron i ca Ily confirm s an em p loyee's eligibility to work in the United States after completion of Form 1-9, Employment Eligibility Verification (Form 1-9). This Memorandum of Understanding (MOU) explains certain features of the E-Verify program and describes specific responsibilities of the Employer, the E-Verify Em p loyer Agent, the Soda lSecurityAdministration (SSA), and DHS. References in this MOU to the Employer include the Web Services E-Verify Employer Agent when acting on behalf of the Employer. For purposes of this MOU, the E-Verify browser refers to the website that provides direct access to the E-Verify system: https:f{E-Verify.us is.govfemp/. You may access E-Verify directly Iree of chargevia the E-Verify browser. Authority for the E-Verify program is found in Title IV, Subtitle A, of the Illegal Immigration Reform and Immigrant ResponsibihtyAct of 1996 (IIRIRA), Pub. L. 104-208, 110 Stat.3U09, as amended (8 U.S.O. § 1324a note). The Federal Acquisition Regulation (FAR) Subpart 22.18, "Employment Eligibility Verification" and Executive Order 12989, as amended, provide authority for Federal contractors and subcontractors (Federal contractor) to use E-Verify to verify the employmenteligibiIityof certain employeesworkingon Federal contracts. ARTICLE II RESPONSIBILITIES A- RESPONSIBILITIESOFTHE EMPLOYER For purposes of this MOU, references to the Employer include the Web Services E-Verify EmployerAgentwhen acting on behalf of the Employer. 1. By enroMngin E-Verify and signing the applicable MOU, the Employer asserts that -it -is alegitimatecompany which intends to use E-Verify for legitimate purposes only and in accordance with the laws, regulations and D HS policies and procedures relating to the use of E-Verify_ Page 1 of 25 E-Verify MOU for Employers Using a Web Services E-Verify Employer Agent I Revision Date{?6101j13 115 rz-Verif Company ID Number: 715HO ""I ED UN I VERSAL There for you. Client Corn pony ID Number: 722747 2_ The Employer agrees to display the following notices supplied by DHS (though the Web Services E-Verify Employer Agent) in a prominent place that is clearly visible to prospective employees and all employees who are to be verified through the system: a. Noti€e of E-Verify Participation b. Notl€eofRight toWork 3. The Employer agrees to proWde to the SSA and DHS the names, titles, addresses, and telephone numbers of the Employer rep resentativestobecontacted aboAE-Verify. Th e Em p I oye r a I so agrees to keep such information current by providing updated information to SSA and DHS whenever the representatives' con tact information changes. 4. The Employer agrees to became familiar with a n d co m ply with the most rece nt version of the E-Verify User Manual. The Employer will obtain the E-Verify User Manual from the Web Services E-Verify Ern ployerAgent, and will be notified by the WebServi€es E-Verify EmployerAge ntwhen a newversion of the E-Verify User Manual becomes available. 5. The Employer agrees to co m ply with cu rrent Form 1-9 proved u res, with two exceptions: a. If an employee presents a "List B" identity do€ument, the Employer agrees to only accept "List I3" documents that contain a photo. (List B do€uments identified in 8 C.F_R_ 274a.2(b){1}(B)) can be presented du ring the Form 1-9 process to establish identity.) If an employee objects to the photo requiremerrtfor religiou s reasons, the Employer should contact E-Verify at 883-464-421& b. If an employee presents a DHS Form 1-551 (Perm anen t. Resident Card), Form 1-766 (Employment Authorization Document),or U.S. Passport or Passport Card to complete Form 1-9, the Employer agrees to make a photocopy of the document and to retain the photocopy with the employee's Form 1-9. The Employer will use the photocopy to verify the photo and to assist DHS with its review of photomismatches that employees contest. DHSmay inthefuture designate otherdo€uments that aetivate the photo screening tool_ Note: Subject only to the exceptions noted previously in this paragraph, employees still retain the right to present any List A, or Li st B an d List C, d ocu menti[s) to comp lete the Farm 1-9. 6_ The Employer agrees to record the case verification number on the employee's Farm 1-9 or toprint the screen containing the case verification numberand attach itto the employee's Form 1-9. 7. The Employer agrees that, although it participates in E-Verify, the Employer has a resporrsib1ity to complete, retain, and make available for inspection Forms 1-9 that relate to its employees, orfrom other requirementsofappli€able regulationsorlaws, including the obligation to comply with the antidiscrimination requirements of section 274Bofthe INA with respecttoForm 1-9 procedures. a. The following modified requirements are the only exceptionstaanEmployer's obligationtonot employ unauthorized workers and comply with the anti -discrimination provision of the INA: (1) List B identity documents must have photos, as described in paragraph 6 above;(2) When an Employer confirms the identity and employment e4flaility of newly hired employee using E-Verify procedures, the Employer establishes a rebuttable presu mption that it has not violated section 2T4A(a){l)(A) of Page 2 of 25 E-Verify MDU for Employers Using a Web Services E-Verify Employer Agent I Revision Date 06/01/13 116 ■ - Ver1 Compmy IQ Humber: 715a66 Client Cam pany ID Number..722747 UNIVERSAL There for you. the Immigration and Nationality Act (IRA) with respect to the hiring of that employee; (3) Pf the Employer receives a final non confirmation for an employee, but continues to employ that person, the Employer must notify DHS and the Employer is subject to a civil money penalty between 5550 and $1,100 for each failure to notify DHS of continued employment following a final no nconf-irmation; (4) If the Employer continues to employ an employee after receiving a final nonconfirmation, then the Employer is subject to a rebuttable presumptionthat it has knowingly employed an unauthorized alien in violation of section 274A(a)(1)(A); and (5) no E-Verify participant is civilly or criminally liable under any lawfor any action taken in goodfaith based on information provided through the E-Verify_ b. DHS reserves the righitto conduct Form 1-9 co mplia nce inspections, as well as any other enfo rcement or compliance activity authorized by law, including site visits, to ensure proper use of E-Verify. 8. The Employer is strictly prohibited from creatingan E-Verify case before the employee has been hired, meaning that a firm offer of employment was extended and accepted and Farm 1-9 was completed. The Em ployer agrees to create an E-Verify case for new e m ployees withi n three Employer bu si mess d ays after each employee has been hired (after bath Sections 1 and 2 of Farm 1-9 have been completed), and to complete as ma ny steps of the E-Verify process as are necessary according to the E-Verify User ManuaL If E-Verify is temporarily unavailable, the three-day time period will be extended until it is again operational in order to accommodate the Employer's attempting, in good faith, to make inquiries during the period of unavailability. 9. The Employer agrees notto use E-Verifyfor pre -employment screening of jab applicants, in support of any unlawful employment practice, orfor any other use that this MOU orthe E-Verify User Manual does not au kh orize. 10_ The Employer m ust use E-Verify (th rough its Web Services E-Verify Em ploye r Agent) for al I new employees. The Employer will not verify selectively and will not verify employees hired before the effective date of this MOU_ Em ployers who are Federal contractors may qua l'ify for exceptions to this requirement as described in Article 11. H of this MOU. 11_ The Employer agrees to follow appropriate procedures (see Article III below) regarding tentative nonconfirmatians. The Employer must promptly notify employees in private of the finding and provide them with the notice and letter containing information specific to the employee's E-Verify case. The Employer agrees to provideboth the English and the translatednotice andlet-ter for employees with limited English prof iciency to employees. The Em ployer agrees to provide written referral ristructionstoemployeesand in struct a&cted em ployees to bring th e En glish co py of the letter to the SSA- The Employer musta[low employees to contest the finding, and not take adverse action against employees if they choose to contest the finding,whiletheir caseisstill pending. Furkher,when em ployees contest a tentative non confi rmatio n based upon a photo mismatch, the Employer must take additional steps (see Article III.H below) to contact DHS with information necessary to resolve the challenge_ 12. The Employer agrees not to take any adverse action against an employee based upon the employee's perceived employment eligibility status while 55A or DHS is processing the verification request unless the Employer obtains knowledge (as defined in 8 C.F.R. § 274a.1{l}) that the employee is not work authorized. The Employer understandsthat aninitial inabilityof the SSA orDH5 automated Page 3 of 25 E-Verify MO U for E m ployers Usi ng a Web Services E-Verify Employer Agent I Revisio n Date 05/01 f 13 117 A 'EDUNIVERSAL There for you E-Verif � Mllllh Company ID Number:7158813 Client Company ID Number: 722747 verification system to verify work authorization, a tentative nonconfirmation, acase in continuance (indicating the need far additional time for the government to resolve a case), or the finding of a photo mismatch, does not establish, and should not be interpreted as, evidence that the employee -is not work authorized. Ina nyof such cases, the employee must be provided a fulland fairopportunityto contest the finding, and if he or she does so, the employee may not be terminated or suffer any adverse employment consequences based upon the employee's perceived employment eligibility status (including denying, reducing, or extending work hours, delaying or preventing training, requiring an employee to work in poorer conditions, withholding pay, refusing to assign the employee to a Federal contract. or other assignment, orotherwise assuming that he or she is unauthorized to work) until and unless secondary verification by SSA or DHS has been €ompleted and a final n o nconfirm ation has been issued. If the employee does not choose to contest a tentative nonconfirmation or a photo mismatch or if a secondary verification is €ompleted and a final nonconfirmation is issued, then the Employer €an find the employee is not work authorized and terminate the employee's employment Employers or employees with questions about a final nonconfirrnation may call E-Verify at 1-888-464-4218 (customer service} or 1-&M-897-7781 (worker hotline). 13, The Employer agrees to comply with Title VII of the Civil Rights Act of 1964 an d se€ti on 274 D of the INA asapplicable by not d iscrimi nating unlawfullyagainst any individual in hiring, firing,employment eligibility verification, or recruitment or referral practices because of his or her national origin or citizenship status, or by committing discriminatory documentary practices. The Employer understands that such jllegal proctices can include selective verification or use of E-Verify except as provided in part D below, or discharging or refusing to hire employees because they appear or sound "foreign" or have received tentative nonconfirmations. The Employer further understarids that any violation of the immigration -related unfair employment practices provisions in section 274D of the INIA could subject the Employer to civil penalties, back pay awards, and other sanctions, and violations of Title VI could subject the Employer to back pay award s, co pensatory and pu nitive damages. Violations of either section 274E of the I NA or Title VI I may also lead to the termination of its participation in E-Verify. If the Employer has any questions relating to the anti -discrimination provision, it should contact OSC at 1-840-255-8155 or 1-80&-2.37-2515 (TDD). 14. The Em ployer agrees that it will use the information it receives from E-Verify (through its Web Services E-Verify Ern ployerAgenO only to confirm the employment eligibility of employees as authorized by this MOU. The Employer agrees that it will safeguard this information, and means of a€cess to it (such as Personal Identification Numbers and passwords), to ensure that it is not used for any other purpose and as necessary to protect its confidentiality, including ensuring that it is not disseminated to any person other than employees of the Employer who are authorized to perform the Employer's responsibilities under this MOU, except for such dissemination as may be authorized in advance by SSA or DHS for legitimate purposes, 15. The Ern ployeragrees tonotify DHSimmediatelyInthe event of abreach of personal information. Breaches are defined as loss of control or unauthorized access to E-Verify person al data, All suspected or confirmed breaches shou Id be reported bycal ljrig 1-888-464-4218orvia emai[at E-Verify us€is,dhs.go+r. Please use "Privacy Incident - Password" in the subject line of your email when sending breach report to E-Verify. 16, The Employer acknowledges that the information it receives from SSA through its Web Services Page 4 of 25 E-Verify MO for Employers Using a Web Services E-Verify Employer Agent I Revision Date 95/91/13 6�k EDUNIVERSAL° There for you. !0-Verif * ilk III Company TDlumber: 71543Bd Client Company ID N umber. 722747 E-Verify Employer Agent is governed by the Privacy Act (5 U.S.C. § 552a(1)(1) and (3)) and the Social Security Act (42 U.S.C. 13GQa)). Any person who obtains this information under faIse pretenses or uses it forany purpose other th a n a s provided for In this MO U may be subject to crim i na l pe na Iti es. 17_ The Employer agrees to cooperate with OHS and SSA in their compliance monitoring and evaluation of E-Verify, which includes permitting DHS, SSA, their contractors and otheragents, upon reasonable notice, to review Farms 1-9 and other employment records and to interview it and its employees regarding the Employer's use of E-Verify, and to respond in a prompt and accurate manner to DHS requests for information relating to their participation in E-Verify. 18_ The Employer shall not make any false or unauthorized claims or references about its participation in E-Verify on its website, in advertising materials, or other media. The Employer shall not describe its services asfederally-approved,federally-certified,orfederally-recognized, or use language with a similar intent on its website or other materials provided to the public. Entering into this MOU does not mean that E-Verify endorses or authorizes your E-Verify services and arty claim to that effect is false. 19_ The Employer shall not skate in its website or other public documents that any Language used therein has been provided or approved by DHS, USCIS orthe Verification Division, without first obtaining the prior written consent of DHS. _ The Employer agrees that E-VerLUtrademarksand logos maybe used only under license by DHSJ USCIS.(see M-795 (Web) and, other than pursuant to the specific terms of such license, may not be used in any manner that might imply that the Employer's services, prod u€ts, websites, or publications are sponsored by, endorsed by, licensed by, orafEiliatedwith DFIS, USCIS, or E-Verify. 21. The Employer understands that if it uses E-Verify procedures forany purpose other than as authorized by this MOU, the Employer may be subject to appropriate legal action and termination of its participation in E-Verify according to this MOU. B. RESPONSIBILITIES OF THE WEB SERVICES E-VERJFY EMPLOYER AGENT 1_ The Web Services E-Verify Employer Agent agrees to complete its Web Services interface no later than six months after the date the Web Services User signs this MOU_ E-Verify considers your interlace to be complete once it has been built pursuant to the Interface Control Agreement (ICA), submitted to E-Verify for besting, and approved for system access, 2. The Web Services E-Verify Employer Agent agrees to perform sufficient maintenan€e on the Web Services interface in accordance with the requirements listed in the ICA. These requirements include, but are not limited to, updating the Web Services inberfa €e to ensure that any updates or enhancements are incorporated no Iate rthan six months after the issuance of an ICA. Web Services E-Verify Employer Agents should be aware that this will require the investment of time and resources. Compliance with the requirements of the ICA must be carried out to the satisfaction of DHS and or its assignees_ 3. The WebServices E-Verify Employer Agent agrees to provide to SSA and f or DHS the names, titles, addresses, e-mail addresses, and telephone numbers of the Web Services E-Verify Em p loye r Age A re p resentative who will access information, as well as ensurecooperatlon, communi€ation, and €oordinat-ion with E-Verify. Page 5 of 25 E-Verify MOU for Employers Using a Web Services E-Verify EmployerApent I Revision Date 06J01113 119 E-Verify. Company ID Number: 7158M 0 Client Corn pany ID Number. 722747 IL��EDUNIVERSAL There for you. In addition, Web Services E-Verify EmployerAgents must provide to SSA and/or DHS the names, titles, addresses, and telephone numbers of its clients and their staff who will access information through E- Verify, Web Services E-Verify Employer Agents musk ensure the contact information is updated with SSA and D H S whenever the paints of contact change. 4. The Web Services E-Verify Employer Agent agrees to became familiar with and comply with the E-Verify User Man ua l a n d provi de a copy of the m ost cu rrent versi o n of the man ual to the Employer so that the Emp loge r can become familiar with and comply with E-Verify policy and procedures. The Web Services E-Verify EmployerAgent agrees to obtain a revised E-Verify User Manual as it becomes available and to provide a copy of the revised version to the Employer no later than 30 days after the manual becomes available. 5. The Web Services E-Verify Employer Agent agrees that any person accessing E-Verify on its behalf is trained on the most recent E-Verify policy and procedures. 6. The Web Services E-Verify EmployerAgent agrees that any of its representatives who will perform employment verification cases will complete the E-Verify Tutorial before that individual initiates any €ases. a. The Web Services E-Verify Employer Agent agrees that all of its representatives will take the refresher tutorials initiated by E-Verify as a condition of continued use of E-Verify, including any tutorials for Federal contractors, if arty of the Employers represented bythe Web Services E-Verify Employer Agent is a Federal contractor. b. Failure to complete arefresher tutorial will prevent the Web ServicesE-VerifyEmployerAgentand Employerfrom cantinue+d use of E-Verify. 7. The Web Services E-Verify Employer Agent agrees to grant E-Verify access onlyto current employees who need E-Verify access. The Web ServicesE-VerifyEmployerAgent mustpromptly terminateanemployee'sE-Verify access if the employee is separated from the company or no longer needs a€cess to E-Verify, & The Web Services E-Verify Employer Agent agrees to obtain the necessary equipment to useE- Verify as required by the E-Verify rules and regulations as modified from time to time. 9. The Web Services E-Verify Employer Agent agrees to, consistent with applicable laws, regulations, and policies, co m mit su ffici ent person nel a nd resou roes to meet the requ irements of this MOU. 10. The Web Services E-VerifyEmployerAgent agrees toprovide its clients with trainingonE-Verify processes, policies, and procedures. The E-Verify EmployerAge ntalso agrees to provide its clients with o ngoi ng E-Verify training as needed- E-Verify-is not responsiblefor providing trainingtoclients ofE-Verify EmployerAgents. 11. The Web Services E-Verify EmployerAgent agrees to provide the Employer with the notices described in Article 11.13.2 below. 12. The Web Servi ces E-Verify Employer Agent agrees io c reate E-Verify cases forthe Employeritrepresents in accordance with the E-Verify Manual, the E-Verify Web -Based Tutorial and all other published E-Verify Page b of 25 E-Verify MOU for Employers Using a Web Services E-Verify Employer Agent I Revision Date W01f 13 120 r=-Verif . Company ID Number:7158BB 4 Client Company ID Number. 722747 A'''EDUNIVERSAL° There for you. �:� Mllllk rules and procedures. The Web Services E-Verify Employer Agent wrll create E-Verify cases usrng lnformation provided by the Employer and will rmmediately communicate the response back to the Employer. If E-Verify Is temporarily unavallable, the three -daytime period will be extended untlIIt Is again operational In order to accommodate the Web Services E-Verify Employer Agent's attempting, rn good faith, to make Inquiries on behalf of the Employer during the perrod of unavarlabllity. If, however, the Web Services Interface Is unavallable due to no fault of E-Verify, then the three-day time period is not extended. In such a case, the Web Services E-Verify EmployerAgent must use the E-Verify browser during the outage. 13. The Web ServrcesE-VerifyEmployerAgentagrees toensure thata11notices,referraIletters andany other materials otherwise inctuding instructions regarding tentative non confirmations, will be consistent with the most current E-Verify tentative n on confirm ation notices and referral letters, which are available on E-Verify's websrte. 14_ The Web Services E-Verify Em ploye r A gent agrees that any system or interface it develops will follow the steps for creating E-Verify cases and processingtentative non confirmations,as laid out in the ICA, this MOU and the User Manual, inctudIng but not limited to allowing an employer to close an invalid case where a ppropriate, allowin g an employerto refer a tentative n on co nfirmation only when an employee chooses to contest a tentative nonconfirmation (no automatic referrats),and referring a tentative noncon firm ati o n to the appropriate agency at the time the employer prints the referral letter and provides the letter to the employee. The Web Services. E-Verify EmployerAgent understands that any failure to make its system or interface consistent with proper E-Verify procedures can result In DHS terminating the Web Services E-Verify Employer Agent's agreement and access with or without notice. 15. When the Web Services E-Verify EmployerAgent receives notrcefrom a client company that It has received a contract with the FAR clause, then the Web Services E-Verify Employer Agent must update the company's E-Verify profile within 30 days of the contract award date_ 16. If data is transmitted between the Web Services E-Verify EmployerAgent and its client, then the Web Services E-Verify Employer Agent agrees to protect personally identifiable information during transmission to and from the Web Services E-Verify Employer Agent. 17. The Web Services E-Verify EmployerAgent agreesto notify DHS immediately in the event ofa. breach of personal information. Breaches are defined as loss of control orunauthorrzed accessto E-Verify personal data. All suspected or confirmed breaches should be reported by calling 1-888-464-4218 or via emailatE-Verify9uscrs.dhs.go+v. Please use"Privacy Incident -Password" in the subject line of your email when sendinga breach report to E-Verify. 18. The Web Services E-Verify EmployerAgent agrees to fully cooperate with DHS and SSA in their complian€e monrtoringand evaluation of E-Verrfy, In c lu d Ing. permitting DHS,SSA, theircontractors and other agents, upon reasonable notice, to review Forms 1-9, employment records, and all records pertaining to the Web Services E-Verify Employer Agent's use of E-Verify, and to interview it and its employees rega rd i ng the use of E-Verifyr,-and to respond in atimely and accurate manner to DHS requests for information relating totheir participation in E-Verify. a. The Web Services E-Verify Employer Agent agreesto cooperate with DHS if DHS requests Page 7 of 25 E-Verify MO U for Employers Using a Web Services. E-Verify EmployerAgent I Revision date 06/01 j13 121 r=-Verify Company ID Number: 715856 Client Corn pany ID Number: 722747 "'EDUNIVERSAL° There for you. information about the Web Services E-Verify Employer Agent's interface, in€Iuding requests by DHS to view the actuaI interface operated by the Web Services E-Verify Employer Agent as well as related business documents_ The Web Services E-Verify Employer Agent agrees to demonstrate for DHS the fun€tionafity of its interfa€e to E-Verify upon request. b_ The Web Services E-Verify Employer Agent agrees to deco onstrate, if requested by DHS, that it has provided trainingto its clientsthat meets E-Verify standards. Training programs must provide a focused study of the topics covered in the E-Verify User Manual and pertinent Supplemental Guides, Furthermore, training programs and materials must be updated as E-Verify changes occur. The Web Services E-Verify EmployerAgent is encouraged to incorporate information from eansting E-Verify materials, including the Enrollment Quick Reference Guide, the E-Verify Employer Agerrt Client Handbook (formerly known asthe Designated Agent Client Handbook), and eAsting tutorials and manuals into their training program. E-Verify also encourages the Web Services E-Verify Employer Agent to supervise first-time use of the E-Verify browser or Web Services interface by its staff and Employer clients as part of any training program. The Web Services E-Verify Em player Agent agrees to submit its training program materials to DHS for review upon request. Failureta provide adequate training could, in some instances, lead to penalties as described in Article V_F.1_ of this MO U. 19_ The Web Services E-Verify EmployerAgent shall not make any false or unauthorized claims or references about its participation in E-Verify on its website, in advertising materials, or other media. The Web Services E-Verify Employer Agent shall not describe its services as federally -approved, federally -certified, or federally - recognized, or use laaguage with a similar intent on itswebsite or other materials provided to the public_ Entering into this MOU does not mean that E-Verify endorses or authorizes your Web Services E-Verify Employer Agent services and any claim to that effect isfalse. 29_ The Web Services E-Verify Employer Agent shall not state in its website or other public documentsthat any language used therein has been provided or approved by DHS, USCIS orthe Verification Division, without first obtaining the prior written consent of DHS. 21. The Web Services E-Verify Employer Agent agrees that E-Verifytrademarks and logos maybe used only under rice nsebyDHS/USCIS (see M-795 (Web) 1 and, otherthanpursuant tothe specific terms of such license, may not be used in any manner that might imply that the Web Services E-Ve*Em player Agent's services, produ€ts,websites, or publications are sponsored by, endorsed by, licensed by, or affiliated with DHS, USCIS, or E-Verify. 22_ The Web Services E-Verify EmployerAgent understands that if it uses E-Verify procedures for any purpose other than as authorized by this MOU, the Web Services E-Verify Employer Agent maybe subject to appropriate'legaI action and termination of its participation in E-Verify according to this MOU. C. RESPONSIBILITIES OF FEDERAL CONTRACTORS The Web Services E-Verify Employe r Agent shall ensure that the Web Services E-Verify Employer Agent and the Employers it represents carry out the fallowing responsibilities if the Employeris a Federal contractor or becomes afederaI contractor. The Web Services E-Verify Em ployer Agent sh ould instruct the client to keep the Web 5ervi€es E-Verify EmployerAgentinformed about any changes or updates related tofederal contracts. It isthe Web Servi€esE-Verify Employer Agent's responsibility to ensure that its €Iientsare in complian€e Page 8 of 25 E-Verify MO U for Em ployers Using a Web Services E-Verify Ern player Agent I Revision Date 06101113 122 E-Verif . Company il) dumber: } 1586E with all E-Verify policies and procedures. MIL��EDUNIVERSAL There for you. Client Company IC Number: 722747 1_ If the Employer is a Federal contractorwith the FAR E-Verify clause subjecttothe employment verification terms in Subpart 22.18 of the FAR, it will became familiar with and comply with the most current version of the E-Verify User Manual for Federal Contractors as well as the E-Verify Supplemental Guide for Federal Contractors. 2. In addition to the responsibilities of every employer outlined in this MOU, the Employer understandsthat if It is a Federal contractor subjectto the employmentverifi€ation terms in Subpart 22.18 of the FAR it must verify the employment eligibibty of any "employee assigned to the contract" (as defined in FAR 2.2.1801). On€e anemploy€e has been verified through E-Verify by the Employer, the EmpIoyermay not reverifythe employee through E-Verify. a_ An Employer that is not enrolled in E-Verify as a Federal contractor atthe time of a contract award must enroll as a Federal contractor in the E-Verify program within 30 calendar days of contract award and, vAthin 90 days of' enrollment, begintoverilyemploymenteligibilityof new hires using E-Verify. The Employer mustverify those employees who are working in the United States, whetheror not they are assigned to the contract Dn€e the Employer begins verifying new hires, such verification of new hires must be initiated within three business days afterthe hire date. Once enrolled in E-Verify as a Federal contractor, the Employer must begin verification of employees assigned to the contract within 90 calendardays after the date of enrollment or within 30 days of an employee's assignmentto the contract, whichever date is later. b. Employers enrolled in E-Verify as a Federal contractor for 90 days or more at the time of a contract award must use E-Verify to begin verification of employment eligibility for new hires of the Employer who are working in the United States, whether or not assigned to the contract, within three business days after the date of hire. If the Employer Is enrolled in E-Verify as a Federal contractor for 90 calendar days or less at the time of contract award, the Employer must, within 90 days of enrollment, begin to use E-Verify to initiate verifi€ation of new hires of the contractor who are working in the United States, whether or not assigned to the contract Such verification of new hires must be initiated with in th ree business days after the date of hire. An Employer enrolled as a Federal contractorin E-Verify must begin verification of ea€h employee assigned to the contract with in 90 calendar days after date of contract award or within 30 days after assignment to the contract, whichever is later- C. Fed era Icontractors that are! nstitutiansof highereducation (as defined aft 20 U.S.C. 1001(a)j, state or local governments, governments of Federally recognized Indian tribes, or sureties performing under a takeover agreement entered into vAth a Federal agency under a performance band may choose to only verify new and existing employees assigned to the Federal contract. Such Federal contractors may, however, elect to verify all new hires, and/or all existing employees hired after November 6,1986. Employers in this category must begin verification of employees assigned to the contract within 90 calendar days after the date of enrollment or within 30 days of an employee's assign meAto the €ontract, whichever date is later. d_ Upon enrollment, Employers who are Federal contractors may ele€t to verify employment eligibility of all existing employees working in the United States who were hired after November 6,1986, instead of verifying only those ern ployeesassigned to a covered Federal contract After enrollment, Employers must elect to verify existin g staff following DH S prooed ures and begin E-Verify verification of aU Page 9 of 23 E-Verify MOU for Employers Using a Web Services E-Verify EmployerAgent I Revision date W01/13 123 °' r'r: ANIVERSAL There for you. E-Verify C Company ID Number: 7158013 Client Company ID Number. 722747 existing employees within 180 days after the election. e_ The Employer may use a previously completed Form 1-9 as the basis for creating an E-Verify case for an employee assigned to a contract as long as: i. That Form 1-9 N complete (including the SSN) and complies with Article II.A.6, H. The employee's work authorization has not expired, and iii. The Employer has reviewed the information reflected in the Form 1-9 either in person or in communications with the employee to ensure that the employee's Section 1, Form 1-9 attestation has not changed (including, but not limited to, a lawful permanent resident alien having become a naturalized U.S. citizen). f. The Employersha11completeanewForm1-9consistentwith Article lLA.6orupdatethe previous Form 1-9 to provide the necessary information if. i_ The Employer cannot determine that Form 1-9 complies with Article II.A.6, The employee's basis for work authorization as attested in SectionIhas expired or changed, or iii_ The Form 19 contains no SSN or is otherwise incomplete. Note: If Section 1 of Form 1-9 is otherwise valid and up-to-date and the form otherwise complies with Article ILC3, but reflects documentation (such as a U.S. passport or Form 1-551)that e ired after corn pletingForm I-9,the Employer shall not requ Ire the production of additional documentation, or use the photo screening tool described in Article TA.5, subject to any additional or superseding instructions that maybe provided on this subject in the E-Verify User Manual. g, The Employer agrees not to requirea second verification using E-Verify of any assigned employee who has previously been verified as a newly hired employee Under this MOU orto authorize verification of any existing employee by any Employer that is not a Federal contractor based on this Article. 3_ The Employer understands that if it is a Federal contractor, its compliance with this MOU is a performance reguirementunder the terms of the Federal con tra ct or su bco ntra ct, a nd the Employer co nsents to the release of I nform ation relating to co mpliance with its verification responsibilitiesurider this MOU to co ntracting office rs or other officials authorized to review the Employer's compliance with Federal contracting requirements. D. RESPONSIBILITIES OF SSA 1 _ SSA agrees to allow DHSto compare data provided by the Employer (through the E-Verify Employer Agent) againstSSA'sdatabase. SSA sendsDHSconfirmation that the data senteither matchesordoesnot match the information in SSA's database. 2_ SSA agrees to safeguard the information the Employer provides (through the E-Verify Employer Agent} through E-Verify procedures. SSA also agrees to limitaccess to su€h Information, a s -is appropriate bylaw, to individuals responsible for the verification of Social Securitynumbers or responsible for evaluation of E-Verify or such other persons or entities who may be authorised by SSA as governed by the Privacy Act (5 U.S.C. § 552a),the Sodal Se€urityAct (42 U.S.C.13Wa)), and SSA regulations (20 CFR Part401). Page 10 of2.5 E-Verify MOU for Employers Using a Web Services E-Verify Employer Agent I Revision Date 06/01/13 124 rz-verify. Company ID Number: 715013 A 'EDUNIVERSAL° There for you. C li ent Cam pany ID N u rnbe r: 722747 3. SSA agrees to provide case results from its database within three Federal Government workdays of the initial inquiry. E-Verify provides the Information to the E-Verify Employer Agent. 4. 55A agrees to update SSA records as necessary if the employee who contests the SSA tentative nonconfirmabon visits an SSA field office and provides the required evidence. If the employee visits an SSA field office within the eight Federal Government work daysfrom the date of referral to SSA, SSA agrees to update SSA records, if appropriate, within the eight -day period unless SSA determines that more khan eight days may be necessary. In such cases, SSA will provide additional instructions to the employee. If the employee does not visit SSA E-Verify may provide afinaI nonconfirmation to the E-Verify Employer Agent Nate: If an Employer experiences technical problems, or has a policy question, the employer should contact E-Verify at 1-888-464-4218. E. RESPONSIBILJTIESOF DH5 1. DHS agrees to provide the Employer with selected data from DHS databases to enable the Employer (through the E-Verify EmployerAgent) to condu€t,totheextent authorized bythis MOU: a. Automatedverificatron checks on alien employeesbyetectronic means, and b. Photo verification checks (when available} on employees. 2_ DHS agrees to assist the E-Verify Employer Agent with operational problemsassociated with its participation in E-Verify. BHS agrees to provide the E-Verify Employer Agent names, titles, addresses, and telephone numbersof DHS representativesto be contacted during the E-Verify process. 3_ DHS agrees to provide to the E-Verify Employer Agent with access to E-Verify training materials as well as an E-Verify User Manuatthat ccintain instructions on E-Verify poUcies, procedures, and requirements for bath SSA an d DH S, including restriction s on the u se of E-Verify. 4_ DHS agrees to train E-Verify Employer Agents on all important changes made to E-Verify,rthrough the Use of mandatary refresher tutorials and updates to the E-Verify User Manual_ Even without €hanger to E-Verify, DHS reserves the right to require E-Verify Employer Agents to take mandatary refresher tutorials. 5_ DHS agrees to provide to the Employer (through the E-Verify EmployerAgent) a notice, which indicates the Employer's participation in E-Verify. DHS also agrees to provide to the Employer anti-discrim[nation notices issued bythe Office of Special Counsel for Immigration -Related Unfair Employment Practfces (DSC), Civil Rights Division, U.S. Department of Justice. 6_ DHS agrees to issue each of the E-Verify Employer Agent's E-Verify users a unique user identification n um ber and passwo rd that permits them to log In to E-Verify. 7_ DHS agrees to safeguard the information the Employer provrdes(through the E-Verify EmployerAgent), and to limit access to such info rm ation to In d iv idu a Ls respo msi ble to r the verification process, to r eval uatro n of E-Verify, or to such other persons or entities as may be authorized by applicable law_ Information will be used o my to verify the accu racy of Social Sec urity num bers and em ploy ment eli gi bi lity, to en to rce the I NA and Federal criminal laws, and to administer Federal contracting requirements. Page 11 of 25 E-Verify MOU For Employers Using a Web Services E-Verify Employer Agent I Revision Date 06{01{13 125 r=-Verify Company ID Number: 7158613 .A 'EDUNIVERSAL There for you. C li ent Corn parry If) N u mber. 722747 8_ DHS agrees to provide a means of automated verification that provides {in conjunction with SSA verification procedures) confirm ation or tentative non confirmation of employees' employment eligibility within three Federal Government workdays of the initial inquiry. 9. DHS agrees to provide a means of second aryverification (in€luding updating DH S records) for employees who contest DHS tentative nonconfirmations and photo mismatch tentative nonconfirmations. This provides final confirmation or non confirmation of the employees' employment eligibility within 10 Federal Government work days of the date of referral to DHS, unless DHS determines that more than 10 days may be necessary. In su€h cases, IDH5 will provide additional verif[cation instructions. ARTICLE I II REFERRAL OF INDIVIDUALS TO SSAAND DHS k REFERRAL TDSSA 1'. If the Employer receives a tentative nonconfirmation issued by SSA, the Employer must print the notice as directed by E-Verify. The Employer must promptly notify employees in private of the finding and provide them with the notice and letter containing information specific to the employee's E-Verify case. The Employer also agrees to provide both the English and the translated notice and letter for employees with limited English proficiency to employees. The Employer agrees to provide written referral instructions to employees and instruct affected employees to bring the English copy of the letter to the SSA. The Employer must allow employees tea contest the finding, and not take adverse action against employees if they choose to congest the finding, while their case is still pending, 2. The Employer agrees to obtain the employee's response aboutwhether he orshe wilt contest the tentative n o nco nfirm ation as soon a s possible after the Em ployer receives the tentative nonconfi rmati o n. On ly the employee may determine whether he or she will contest the tentative no nconfirm ation. 3_ After tentative no nconfirmation, the Employer will refer employees to SSA field offices only as directed by E-Verify. The Employer must record the case verification number, review the employee information submitted to E-Verify to identify any errors, and find out whether the employee contests the tentative non confirmation. The Employer will transmit the Social Security number, or any other corrected employee information that SSA requests, to SSA for verification again if this review iindicates a need to do so. d. The Employer wfll instruct the employee to visit an SSA office within eight Federal Government work days. SSA will electronically transmit the result of the referral to the Employer within 10 Federal Govern mentwork days of the referral unless it determines that more than 10 days is n ecessa ry. 5_ While waitingfor case results, the Employer agrees to check the E-Verify system regularly for case updates. 6. The Employer agrees notto ask the employee to obtain a printout from the Social Security Admin-istrabon number database (the Numident) or other written verification of the SSN from the SSA. Page 12 of 25 E-Verify MO for Employers Using a Web Services E-Verify Employer Agent I Revfsion Date 06/01 f 13 126 r:-Verif . Company ID Number: 7158B15 B. REFERRAL TO DHS MIL��EDUNIVERSAL There for you. Client Corn pony ID Number. 722747 1_ If the Employer receives a tentative nonconfirmation issued by DHS, the Employer must promptly notrfy employees in private of the finding and provide them with the notrce and letter containing information specific to the employee's E-Verify case. The Employer also agrees to provide both the English and the translated noti€eandletter foremployees withlimrted En glish proficie ncy to e m pl oyees. The Em ployer mu st a I low employees to contest the finding„ and not take adverse action again st employees if they choose to congest the finding, white their case is still pending_ 2_ The Employer agrees to obtain thee rri piclee's response about whether he or she will contest the tentative nonconfirmation as soon as possible after the Employer receives thetentative nonconfirmation. Onlythe employee may determine whether he or she will €ontest the tentative nonconfirmation. 3_ The Employer agrees to refer individuals to DHS only when the employee chooses to contest a tentative nonconfirmation. d_ If the employee contests a tentative nonconfirmation issued lryDHS, the Employer will instructthe employee to contact DHS through its tall -free hotline (as found on the referral letter) within eight Federal Government work days. 15_ If the Employerfinds a photo mismatch, the Employer must provide the photo mismatch tentative nonconfirmationnotice and followtheinstructions outlined In paragraph 1 ofthissectionfortentative n o nco nfirm atian s, genera I ly. 6_ The Employer agrees that if an employee contests atentative non€onErmatron based upon a photo mismatch, the Employer Will send a copy of the employee's Form 1-55L Farm 1-766, U.S_ Passport, ar passport card to DHSfor review by: a. Scanning andupload ingthe da€ument,or b. Sending a photocopy of the document by express mail (furnished and paid for bythe employer). 7_ The Employer understands that if it cannot determine whether there is a photo match/mismatch, the Employer must forward the employee's documentation to DHS as described in the preceding paragraph. The Employer agrees to resolve the case as specified by the DHS representative who will determine the photo match or mismatch. $_ DHS will electronically transmit the result of the referral to the Employer within 10 Federal Government workdays of the referral unless it determines that more than LO days is necessary. 9_ While waftingfor case results, the Employer agrees to check the E-Verify system regularly for case updates. Page 13 of 25 E-Verify MO for Employers Using a Web Services E-Verify Em ployer Agent I Revisicn Date 06AIJIS 127 .A 'EDUNIVERSAL° There for you. rz-Verify Q Company ID Number:715BBd Client Company ID Number: 722747 ARTICLE IV SERVICE PROVISIONS A ND SERVICE FEES 1_ SSA and DHS will not charge the Employer orthe Web Services E-Verify Employer Agent fofverif[cation services performed under this MOU. The Employer Is responsible for providing equipment needed to make Inquiries- To access E-VerTfy, an Employer will need a personal computer with Internet access. ARTICLE V SYSTEM SECURITY AND MAINTENANCE A DEVELOPMENT REQUIREMENTS 1. Software developed by Web Services E-VerifyEmployerAgents must comply withfederally-mandated information security pal[des and industry security standards to include but not limited to: Public Law 107-347, "E-Government Act of 2002, Title III, Federal Information Security Management Act (FISMA)," December2002. b. Office of Management and Budget (OMB) Memorandum (M-10-15), "FY2010 Reportinglnstructions forthe Federal Information Security Management Act and Agency Privacy Management," April 2010. c. National Institute of Standards and TechrKA*U (NIST) Special Publicabon {Sl?) and Federal Information Processing Standards Publication (FIPS). d. International Organization for StandardizationlIntemational Electrotechnical Commission (ISO{IEC) 27002, Information Technology — Security Techniques — Code of Practice for Information Security Management. 2_ The Web Services E-Verify Employer Agent agrees to update its Web Ser% ices interface to reilec# system enhancements w[th[n six months from the date DHS notifies the Web Services User of the system update. The Web Services Userw[ll receive notice from D11Sin the form of an Interface ControIAgreement (ICA). The Web Services E-Verify EmployerAge ntagrees toinstitute changesto its interf-aceasidentified in the ICA, including all functionality identified and all data ele ments detailed therein. 3_ The Web Services E-Verify Employer Agent agrees to demonstrate progress of its effo its to u pdate its We b Services interface if and when DHS requests such progress reports, d_ The Web Services E-Verify Employer Agent acknowledges that if its system enhancements are not completed to the satisfaction of DHS or its assignees within six months from the date DHS notifies the Web Services User of the system update, then the Web Services User's E-Verify account may be suspended, and support for previous releases of E-Verify may no longer be available to the Web Services User. The Web Serv[€es E-Verify EmployerAge Aalso ackn owled ges th at D HS may suspend the Web SenvicesUser's account after the sip€ -month period has elapsed. 15_ The Web Services E-Verify Employer Agent agrees to incorporate error handUng logic into its development orsoftwareto accommodate and actin aCmelyfashion should an error code be returned. Page 14of 25 E-Verify MOU for Employers Using a Web 5er�ficesE-Verify Ern ployerAgent I Revision Date 06/01113 6�k E-Verify. Company ID Number: 7' 5eae C:'�'EDUNIVERSAL° There for you. Client Corn pang ID N umber: 722747 6_ The Web Services E-Verify EmployerAgent agrees to complete the techni€al requirements testing which is confirmed upon receiving approval of test data -and connectivity between the Web Services E-Verify Employer Agent and DHS. 7. DHSwillnotreimburseanyWeb Services E-Verify Employer Agent or software developer who has expended resources in the development ormaintenan€eofaWebServices interfaceifthatparty is unable,orbe€omen unable, to meet any of the requirements set forth in this MOU. 8. Housing, development, infrastructure, maintenance, and testing of the Web Services applications may take place outside the United States and its territories, buttesting must be conducted to ensure that thecode is correct and secure. 9. If thelhleb Services E-Verify EmployerAgent includes an electronic Farm 1-9 as pant of its interface, then it must comply with the standards for electronic retention of Form 1-9 found in S CFR 274a.2(e). B. INFORMATION SECURITY REQUIREMENTS Web Services E-Verify Employer Agents performing verification services under this MOU must ensure that information that is shared between the Web Services E-Verify Em ployer Agent and f}HSis appropriately protected comparable to the protection provided when the information is within the DHS environment [OMB Circular A-130Appendix III]. To achieve this level of information security,the Web Services E-Verify EmployerAgent agrees to institute the following procedures: 1. Conduct periodic assessments of risk, including the magnitude of harm that could resultfromthe unauthorized access, use, disclosure, disruption, modification, or destruction of information and information systemsthat support the operations and assets of the DHS, SSA, and the Web Services E-Verify Employer Agent and its clients; 2_ Develop policies and procedures that are based on risk assessments, cost-effectively reduce information securityrisksto an acceptable level, and ensure that information security is addressed throughout the life cycle of each organizati o nal information system; 3_ Implement subordinate plans for providing adequate -information security for networks, facilities, information systems, orgroups of information systems, as appropriate; d_ Conduct securityawarenesstratningtoinform theWebServices E-Verify Employer Agent's personnel (in c I ud ing contracto rs and other users of information systems that support the operations and assets of the organization) of the information security risks associated with their activities and their responsibilities in co m ply, ng with o rganization al po I ivies and procedures designed to redu ce these risks; 5_ Develop perfodictesting and evaluation of the effectiveness of information securitypolicies, procedures, practices, and security controls to be performed with a frequency dlependIng on risk, but no less than once per year; Page _5 of 25 E-Verify h10U for Employers Using a Web Services E-Verify EmployerAgent I Revision Date 06101113 129 rz-Verif . Company ID Number: 715a86 A, "UNIVERSAL° There for you. Client Cornpsny ID Number. 722747 6_ Develop a process for planning, implementing, evaluating, and documenting remedial actions to address any deficiencies in the information security policies, procedures, and practices of the organization; 7_ Implement procedures for detecting, reporting, and responding to security incidents; B_ Creme plans and proceduresta ensure continu ity of operations for information systems that support the operations and assetsof the organization; 9. In info-nnation-sharingenvironments, the information owner is responsible forestablishingthe rules for appropriate use and protection of the subject information and retains that responsibility even when the Information is shared with or provided to other organizations [MIST SP 800-37], 10_ DHS reserves the right to restrict Web Services calls from certain IP addresses. 11. DHS reservestherightto audittheWeb Services E-Verify Employer Agent's -application. 12. Web Servi€esE-Verify Employer Agents and Software Developers agree to cooperate wi I lingly with the DHS assessment of information Security and privacy practices used by the company to develop and maintain the software. C. DATA PROTECTIDIN AN D PRIVACY REQUIREMENTS 1. Web Services E-VerifyEmpIoyerAgents must practiceproper Internetsecurity;this means usingHTTpover 5SLITLS(aIso known as HT -FPS) when accessing 0HS information resou rces su ch as E-Verify [MIST SP 800-35]. Internet security practices like this are necessary because Simple Object Access Protocol (SOAP), which provides a basic messaging f ramewo rk on which Web Services can be buiIt, a[lows messages to be viewed or modified by attackers as messages traverse the Internetand is not independently designed with all the necessa ry security protocols for E-Verify u se. 2. In accordance with DHS standards, the Web Services E-Verify Employer Agent agrees to maintain physical, electronic, and procedural safeguards to appropriately protect the information shared under this MOU against loss, theft, misuse, unauthorized access, and improperdisclosure, copying use, modification or deletion. 3. Any datatransm-issfon requiring encryption skall comply with the following standards: ■ Products usingHIRS197Advanced Encryption Standard (AES) algorithms with atleast256-bit encryption that has been validated under FIPS 140-2. ■ NSA Type 2 or Type 1 encryption. 4_ User ID Management (Set Standard): All information exchanged between the parties .underthisMOU will be done only through authorized Web Services E-Verify EmployerAgent representatives identified above. 5. The Web Services E-Verify Employer Agent agrees to use the E-Verify browser instead of its own i nterfa ce if it has not yet upgraded its interface to comply with the Federal Acquisition Regulation (FAR) system changes. In addition, Web Services E-Verify Employer Agents whose inberfaces do not support the Form 1-9 from 2f212009 or 8f7f2009 should also use the E-Verify browser until the System upgrade iscompleted. Page 16 of 25 E-Verify MOU for Employers Using a Web Services E-Verify EmployerAgent I Revision Date 06101113 130 UNIVERSAL There for you. M-Verif Mill.l:4 Cmpany 1D Number: 715&613 Client Corn pany ID Number. 722747 5. The Web Services E-Verify Employer Agent agrees to use the E-Verify browser Instead of its own interface If It has not completed updates to Its system within six months from the date D H S notrfles the Web Services E-Verify Employer Agent of the system update. The Web Services E-Verify Employer Agent ca n resu me use of Its Interface -Dnce It Is Up-to-date, Unless the Web Services E-Verify Employer Agent has been suspended or terminated from continued use of the system. D. COMMUNICATIONS 1. Web Services E-Verify EmployerAgents and Software Developers agree to develop an electronic system that is not subject to any agreement that would restrict access to and use of by an agency of the United States. 2_ The Web Services E-Verify Employer Agent agrees to develop effective controls to ensure the integrity, accuracy and reliability of its electronic system. 3_ The Web Services E-Verify Employer Agent agrees to develop an 'inspection and quality assurance program that regularly, at least once per year, evaluates the electronic system, and includes periodic checks of electronically stored information. The Web Services E-Verify Em ployer Agent agrees to share the results of its regular inspection and quality assurance program with I}HS upon request, d_ The Web Services E-Verify Employer Agent agrees to develop an electronic system with the ability to prod uce legi b le copies of appl [cable notices, letters, etc- 5- All information exchanged between the parties underthis MOU will be in accordance with appli€able laws, regulations, and policies, in€Iudingbut not limited to, information security guidelinesofthe sending party with respect to any information that is deemed Personally Identifiable Information (pll), including but not limited tiathe employee orapplicant's Social Security number, alien number, date of birth, or other information that may be used to identify the individual. 6_ SuVected and confirmed information security breaches must be reported to DHSa€cording to Article IIJL17. Reporting such breaches does not relieve the Web Services E-Verify Employer Agent from further requirements as directed by state and local law. The Web Services E-Verify Employer Agent is subject to applicable state laws regarding data protection and incid en t reporting 1 n additiontothe requirements herein. E. SDfTWARE DEVELOPEF2 RESTRICTIDNS 1 _ The Web Services E-Verify Employer Agent agrees that If it develops a Web Services interface and sells such interface, then it can be held liable for any misuse by the companythat purchases the interface. It is the responsibility of the Web Services E-Verify Employer Age nttoensure that its interface is used in accordance with E-Verify policies and procedures. 2_ The Web Services E-Verify Employer Agent agrees to provide software u pdatesto each client who purchases its software. Because of the f req uency Web Services updates, an ongoing relationship between the software developer and the €Bent is necessary. Page 17 of 25 E-Verify MG for Employers Using a Web Services E-Verify Em ployer Agent I Rerrrsion Date 05J01{13 131 E-Verify Company ID Number: 715BB6 3 Client Company ID Number. 722747 IL��EDUNIVERSAL There for you. 3- DHS reserves the right to terminate the access of any software developer with or without notice who creates or uses an interface that does not comply with E-Verify procedures. d- Web Services Software Developers pursuing software development independent of serving clients as a Web Services E-Verify Em p loyer Age nt are not eligible to receive an IAA, At this time, E-Verify does not permit Web Services software development without also being a Web Services E-Verify Employer Agent or Web Services Employer. F. PENALTIES 1- The Web Services E-Verify Employer Agent agrees that any failure on its part to comply with the terms of the MOU may result in account suspension, termination, or other adverse action. DHS is not liable for any financial losses to Web Services E-Verify EmployerAgent, its clients, or any other party as a result of your account suspension or termination, ARTICLE VI MOD,1 FICATION AN D TERM I NATION A MODIFICATION 1- This MOU is effective upon the signature of all parties and shall continue in effect for as long as the SSA and DHS operates the E-Verify program unless modified in writing by the mutual consent of all parties. 2- Any and all E-Verify system enhancements by DHS or SSA, including but not limited to E-Verify checking against additional data sources and instituting new verification policies or procedures, will be covered under this h1 DU and will not cause the need for a supplemental MOU that outlines these changes. B. TERMINATION 1- The Web Services E-Verify Employer Agent may terminate this MOLL and its participation in E-Verify at any time upon 30 days prior written notice to the other parties. In addition, any Employer represented by the Web Services E-Verify EmployerAgent may voluntarily terminate its MOU upon giving DHS 30 days' written notice. The Web Services E-Verify EmployerAgent may not refuse to terminate the Employer based upon an outstanding bill for verification services. 2- Notwithstanding Article V, partA of this MDU, DHS may terminate this MDU, and thereby the Web Services E-Verify EmployerAgent's participation in E-Verify, with orwithoutnotice at any time if deemed necessary because of the requirements of law or policy, or upon a determination by SSA or DHS that there has been a breach of system integrity arsecurity by the Web Services E-Verify EmployerAgent or Employer, or a failure on the part of either party to comply with esta bl i shed E-Verify procedures and/or legal req u i remen lm The Employer understands that if itisa Federal contractor, termination of this MOU by any partyfor any reason may negatively affect the performance of its contractuaIresponsibilities. Similarly, the Employer u nderstan d s that if it is in a state where E-Verify is mandatary, termination of this byarry party MOU may negatively affect the Employer's business. Page 18 of 25 E-Verify MOU for E mplayers Usi ng a Web Services E-Veri Fy Employer Agent I Revisio n Date 00/01 f 13 132 I ,._r.=-Verify. Company M Number: 715B66 4 Client Company ID Number: 722747 A'''EDUNIVERSAL° There for you. �: Mllllh 3. A Web Services E-Verify Employer Agent fo ran Ern ployer that is a Federal contractor may terminate this MOU when the Federal contract that requires its participation in E-Verify is terminated or completed. In such cases, the Web Services E-Verify Employer Agent must provide written notice to DHS. If the Web Services E-Verify Employer Agent fails to provide such notice, then that Employerwill remain an E-Verify participant,will remain bound by the terms of this MG U th at a pply to non -Federal contractor participants, and will be required to use the E-Verify procedures to verify the employment eligibility of aU newly hired employees. 4. The Web Services E-Verify Employer Agent agrees that E-Verify is no# liable for any losses, financial or otherwise, if the Web Services E-Verify Employer Agent or the Employer is term nated from E-Verify. ARTICLE VI PARTIES A. Some or alt SSA and DHS responsibilities under this MDUI maybe per -Formed by contrackGr(s), and SSA and DHS may adjust verification respo nsibilities between each other as necessary. By separate agreement with DHS, SSA has agreed to perform its responsibilities as described in this MOU. B. Nothing in this MOU is intended, or should be construed, to create any right or benefit, substantive or procedural, enforceable at law by any third party against the United States, its agencies, officers, or employees, or against the Web Services E-Verify EmployerAgent, its agents, officers, or employees. C. The Web Services E-Verify Employer Agent may not assign, directly or indirectly, whether by operation of law, change of control or merger, all or any part of its rights or obligations underthis MOU without the prior written consent of DHS, which consent shall not be unreasonably withheld or delayed. Any attempt to sublicense, assign, ortransfer any of the rights, duties, or obligations herein is void. D_ Each party shall be solely responsiblefor defending any claim or act -ion against it arising out of or related to E-Verify or this MOU, whether civil or criminal, and for any liability wherefrom, including (but not limited to) any dispute between the Web Services E-Verify Employer Agent or the Employer and any other person orentity regardingthe applicability of Section 403(d) of IIRIRAto any -action taken or allegedly taken by the Web Services E-Verify Employer Agent or the Employer. E_ The Web Services E-Verify Employer Agent understands that its participation in E-Verify is not confidential information and may be disclosed as -authorized or required by law and DHS or SSA policy, Including but not limited to, Congressional oversight, E-Verify publicity and media inquiries, determinations of compliance with Federal contractual requirements, and responses to inquiries under the Freedom of Information Act (FOIA). F. The Individuals whose signatures appear below representthatth-ey are authorized to -enter into this MOU on behalf of the Employer, the Web Services E-Verify Employer Agent and DHS respectively. The Web Services E-Verify Employer Agent understands that any inaccu rate statement, representation, data or other information provided to DHS may subject the Web Services E-Verify Em ployer Agent, as the case may be, its subcontractors, its employees, or its representatives to: (1) prosecution forfalse statements pursuant to 18 U.S.C.1001 andfor; (2) immediate termination of its MOU andVor; (3) possible debarment or suspension. Page 19 of 25 E-Verify MOU for Employers Using aWeb Services E-Verify E m ployer Agent I Revision Date 06f41113 133 r=-Verif . Company ID Number: 7158615 <1LUEDUNIVERSAL° There for you. Client Company ID Nv ber: =47 G. The foregoing constitutes the full agreement on this subject between DHS, the Employer, and the E-Verify EmployerAgent. (Employer) hereby designates and appoint (E-Verify EmployerAge nt) including its officers and employees, as the E-Verify Employer Agent for the purpose of carrying out (Employer) responsibilfties under the MOU between the Employer, the E-Verify Employer Agent, and DH5_ If you have a ny tiu estions, conta ct E-Verify at 1-888-464-4218. Page 20 of 25 E-Verify MO for Employers Using a Web Services E-Verify EmployerAgent I Revision Date 06/01113 134 E-Verify Company ID Number:715866 Approved by: Client Company ID Number.722747 IANIVERSAL° There for you. Employer Universal Protection Service LP Na me ( Please Type or Prink] Title Christina M Jimenez Signature Date Electronically Signed 10/30/2013 E-Verify Employer Agent Employment Tax Servicing Corp. Name (PleaseType or Print) Tide Brandon M Merino Signature Date Electronically Signed 1013012013 Department of Homeland Security — Verification Division Name (Please Type or Print) Title USOIS Verification Division Signature Date Electronically Signed 1111212013 Page 21 of 25 E-Verify MOU for Employers Using a Web Services E-Verify Em ployer Agent I Revfsi.Dn Date 05 f01{13 135 E-Verify Company ID Number .';9-5Q <1LUEDUNIVERSAL° There for you. Client Company II} Number: 722747 Information Required for the E-Verify Program Information relating to your Company: Company Name Universal Protection Service LP Company Facility Address 1551 N. Tustin Ave. Suite 650 Santa Ana, CA 92705 Company Altern ate Ad d ress County or Parish ORANGE Employer Identification Number 330973846 North American Industry Classification Systems Code 561 Parent Company Number of Employees 10,000 and over Nu m be r of Sites Verified for Page 22 of 25 E-Verify MOU for Employers Using a Web Services E-Verify Employer Agent I Revision Date 06f0_f 13 136 E-Verif . Company ID Number:715WC 4t Client Comparry ID Number: 722747 °1111EDUNIV ERSAL° There for you. Are you verifyingfor more than 1 situ If yes, please provide then umberof sites verified for in each State: Page23 of25 E-VerifyMOU for Employe rsUsing a Web Services E-Verify Employer Agent I Revision Date05/01J13 137 E-Verify Company I d Nu inber:715866 C li ent Com pany ID Number: 722747 ALUEDUNIVERSAL° There for you. Information relati ng tothe Program Administrator(s) foryour Company on policy questions or operat iona l problems; Name Jaclyn Vazquez Phone N umber 7146199700 Fax Email JaclYn_vazqu"aus_com Name Tom Troup Phone N umber 714-6199742 Fax Email Tnm.Troup@aus.cam Page 24 of 26 E-Verify MOU for Employers Using a Web Services E-Verify Employer Agent I Revision Date 06/01/13 138 C!:LL1EDUNIVERSAL There for you. E-Verify rykc i Company ID Number: 715W13 Client Comparry ID N umber: 722747 This list represents the first20 Program Administrators listed for thiscompany. Page25 of25E-Verify MOU for Employers Using a4'ieb Services E- erifyErnployerAgent I Revision Date06/01/13 139 °' LIEDUNIVERSAL There for you. Co ler county Procurement Services Division COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL (RFP) FOR SECURITY SERVICES SOLICITATION NO.: 23-8139 KRISTOFER LOPEZ, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8375 Kristofer.lopez@colliercountyfl.gov (Email) This solicitation document is prepared in a Microsoft Word format (Rev 8/7/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. 140 °,LIEDUNIVERSAL° There for you. SOLICITATION PUBLIC NOTICE REQUEST FOR PROPOSAL (RF'P) NUMBER: 23-8139 PROJECT TITLE: Security Services PRE -PROPOSAL CONFERENCE: June 12 2023 10:00 AM EST LOCATION: PROCUREMENT SERVICES DIVISION, CONFERENCE ROOM A. 3295 TANIIANII TRAIL EAST, BLDG C-2, NAPLES, FLORIDA 34112 DUE DATE: June 27, 2023 (a, 3:00 PM EST PLACE OF RFP OPENING: PROCUREMENT SERVICES DIVISION 3295 TANIIAMI TRAIL EAST, BLDG C-2 NAPLES, FL 34112 All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System: httl)s://www.bidsvnc.com/bidsvnc-cas/ INTRODUCTION I As requested by the Facilities Management Division (hereinafter, the "Division or Department"), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, "County") has issued this Request for Proposal (hereinafter, "RFP") with the intent of obtaining proposals from interested and qualified vendors/contractors/companies in accordance with the terms, conditions and specifications stated or attached. The vendor, at a minimum, must achieve the requirements of the Scope of Work stated herein. The results of this solicitation may be used by other County departments/divisions once awarded according to the Board of County Commissioners Procurement Ordinance. Historically, County departments have spent approximately $1,600,000.00; however, this may not be indicative of future buying patterns. BACKGROUND The Facilities Management Division is tasked to provide security to government buildings (screening for weapons, drugs), CCTV video surveillance, card access security details, building surveys, employee i general public investigations, and government functions (events) including increased security for Executives, Judges and Elected Officials and official guests of Collier County. The selected Contractor(s) shall work in concert with the Facilities Management Division with the discharge of the duties. TERM OF CONTRACT The contract term, if an award(s) is/are made is intended to be for two (2) years with two (2) two (2) year renewal options. Prices shall remain firm for the initial term of this contract. Surcharges will not be accepted in conjimction with this contract, and such charges should be incorporated into the pricing structure. The Cotmty reserves the right to seek services outside of the awarded contract(s). The County Manager, or designee, may, at her discretion, extend the Agreement tinder all of the terms and conditions contained in this Agreement for up to one hundred eighty (180) days. The County Manager, or designee, shall give the Contractor written notice of the Cou nty's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. 141 °i'EDUNIVERSAL° There for you. DETAILED SCOPE OF WORK The Scope of Services will establish requirements for Security Services for Collier County from a qualified company. The following outlines Collier County's general objectives in regard to the daily scope of work and expectations in regard to security officer's conduct and appearance. Collier County reserves the right to remove any security officer from duty temporarily or permanently without cause. 1. Competency of Contractor The Contractor must meet the following minimum requirements: a) Contractor shall have aminimiun of five thousand (5,000) weekly hours of service in Collier, Lee, Broward, and Dade Counties or surrounding counties within a forty (40) mile radius and shall have a minimum of one (1) contract within these counties with a minimum of one thousand (1,000) hours per week of continual service and shall have maintained this level of service for a duration not less than thirty-six (36) consecutive months immediately prior to the date of this RFP. b) Contractor must have experience providing the same levels of service required in this RFP regarding the qualifications of the security officers. This experience must have been permanent service, for more than twenty-four (24) consecutive months and this information must be verified. c) Contractor must have an in-house training department, licensed by the State of Florida, capable of providing the necessary training outlined and required by this RFP within their operating office. d) Contractor must demonstrate the ability to provide continuous and uninterrupted security service in the event of a natural disaster or a declared State of Emergency. e) Contractor must currently provide the same levels of service required in the RFP to similar type agencies and supply evidence that they have provided this service for a minimum of thirty-six (36) consecutive months. 2. Contractor's Responsibilities It shall be understood and agreed that all services, materials and equipment shall comply fully with all Local, State and Federal laws and regulations. Fingerprinting surd Background Checks: The Contractor and employees or other representatives, including sub -contractors, are required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs. The Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least four- (4) years. All of Contractor's employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid. The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL- FMOPS@colliercottntyfl.gov) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. The Collier County Sheriff's Office (CCSO) requires separate fingerprinting prior to work being performed in any of their locations. This will be coordinated upon award of the contract. If there are additional fees for this process, the Contractor is responsible for all costs. The Contractor shall provide a benefit package for each security officer, including medical benefits with a significant portion of the cost must be paid by the Contractor. A summary of these benefits and cost to the security officers must be detailed in the proposal. These benefits will be maintained through -out the full term of the resultant contract. 142 LUEDUNIVERSAL° There for you. Contractor must contribute more than 50% of the premium for employee only health insurance benefits (AHC compliant). Spouse or dependent health insurance coverage and 401K benefits must be offered, but there is no minimum contribution set forth for the contractor. The Contractor will not subcontract any work without prior approval from the Division Representative or designee. The Contractor shall provide all management, administrative, and clerical functions required to ensure Contractor's effective and efficient performance under the contract. Upon Contract expiration or termination, the Contractor shall ensure a seamless transfer of Contract responsibilities with any subsequent Contractor necessary to transition the products and services of the resultant contract. 3. Fixed Hourly Rates Billing for services rendered will be based on the rates as negotiated and agreed upon by the Contractor and the County contained in the fee schedule. The fixed county hourly rates shall contain all charges, including wages and benefits paid to all Contractor personnel. There may be additional charges to the Division for additional training, equipment, and/or supplies requested by the Division. A request to adjust the fixed county hourly rates can be made during the renewal process. Price increases must be supported by a change in the Producer Price Index (PPI) for current Series ID 561612561612, Security guards and patrol services. When requesting an adjustment to the fixed hourly rates, the Contractor shall submit a written request with justification detailing the reason(s) for the request sixty (60) days prior to the renewal date; an increase in the PPI is not sufficient justification for a price increase by itself. 4.Overtime Coverage a) The Division shall be invoiced for overtime incurred per the Overtime Rate as defined in the fee schedule. b) The Division may pay overtime at a rate of 1.5x the County hourly rate for security officers working posts over 40 hours per week or 8 hours per day. c) Pricing/Hourly Rates should include any impact the Patient Protection and Affordable Care Act might have on their employees now or in the future. d) The Division may be invoiced for overtime incurred for temporary assignments with less than 48-hour notice. e) The Division may be invoiced for overtime incurred for new assignments with less than two weeks' notice. f) The Division Representative or designee will provide written approval for overtime charges based on the fee schedule for new or temporary assignments. g) Overtime charges may be approved dining natural or manmade disasters, a Board of Collier Coumty Commissioners approved Emergency Activation or a Declared State of Emergency with the approval of the Division Representative or designee. 5. Emergency Response Premium With the approval of the Division Representative or designee, the negotiated emergency response percentage premium markup may be applied to the negotiated and agreed upon post supervisor and security officer pay rates contained in the resultant contract fee schedule during a Board of Collier County Commissioners approved Emergency Activation or a Declared State of Emergency. The emergency response premium will be applied fast to the post supervisor and security officer hourly pay rate then the post supervisor and security officer hourly pay rate markup will be applied. 6. Public Relations An important aspect of security duties involves public relations. The security officer is usually the first person contacted by visitors. The impression created by the security officer in the performance of the security officer's duties has a direct bearing on an initial opinion formed of Collier County Government. It is the security officer's responsibility to ensure that this impression is highly favorable. The security officer's actions will be fum and determined, yet polite in all dealings with staff, visitors, and other persons. A cheerfirl "Good morning" or "Good evening", in greeting visitors sets a favorable impression of security officer performance. 143 A.LUEDUNIVERSAL° There for you. Courtesy and tact are essential in dealing with Collier County staff, visitors, vendors, contractors, and all other persons. 7. Holidays The Contractor will pay their employees at a rate of time and one half for working any Collier County observed holiday. The Contractor will invoice the County at a rate of time and one half. Upon request a list of holidays will be provided. S. Recruitment & Selection The following guidelines must be used by the Contractor in the selection of personnel to be assigned to the Collier County designated facilities or posts: After a potential hire is processed through selection as stated below, the individual shall be made available to the Division Representative or designee for interview and evaluation prior to being assigned a post assignment. The documentation concerning screening/selection should be made available to the Division at this time. The final decision as to acceptability of any person for a post assignment will rest with the Division Representative or designee. All security officers must be fingerprinted and background checked by Division staff at the Contractor's expense, at the beginning and continuously throughout the contract period (currently, every 5 years or as directed). Any arrests of any of the Contractor's employees working for Collier County Government must be reported to the Division Representative or designee immediately. 9. Staffmg Requirement and Turnover Rate It is the responsibility of the Contractor to ensure that post assignments are staffed for all scheduled shifts. In the event the Contractor cannot provide coverage for a scheduled post assignment, it is the Contractor's responsibility to ensure a replacement security officer is timely provided to cover the shift. Security officer turnover rates are a concern to the Division. The Contractor agrees to employ a continuous effort to achieve minimal turnover rates. Turnover shall mean the number of security officers removed from the Contractor's work force in Southwest Florida Region. Turnover rates shall include security officers who willingly leave the company, are laid off, or are terminated for cause. Turnover reports shall be provided every six (6) months during active contract time and available as requested by the Division Representative or designee. Post vacancies are also a concern to the Division. The Contractor agrees to employ a continuous effort to ensure low post vacancy. Collier County post vacancies shall be monitored on a continual basis by the Division. 10. Security Officer Certification Security Officers assigned must maintain a valid Florida security D and G licenses. The Division must approve training plans and shift assignments. It is the responsibility of the Contractor to keep all security officers proficient at all skills. The Contractor will provide the Division Representative or designee with annual written proof of each security officer's valid State of Florida Security D and G license and CPRIAED certifications (American Heart or American Red Cross). 11. Contractor's Program Manager The Contractor's Program Manager (Program Manager) reports directly to the Division Representative or designee. This position is a salaried/exempt position. The Program Manager is required to ensure understanding of, and compliance with, the following in regard to courtesy, knowledge, training and responsibilities of subordinates. The performance of work will be in compliance with the schedule ofposts/hours. The Program Manager or designee will also conduct investigations into duty related incidents as part of their assigned duties. The Program Manager is responsible for the administrative functions associated with contract administration. These following duties are normal for this position; other duties may be required or assigned by the Division Representative or designee. The Program Manager duties include, but are not limited to: • Ensures Division compliance with applicable codes, laws, rules, regulations, standards, policies and procedures: initiates any actions necessary to correct deviations or violations. • Consults with assigned staff to review work requirements, status, and problems; assists with complex or problem situations; provides direction, advice, and technical expertise. • Developslimplements policies and procedures as required; initiates emergency procedures as warranted. 144 as lEDUNIVERSAL There for you. • Reviews operational problems and recommends changes in procedures and programs. • Investigates unusual occurrences when needed and ensures proper documentation. • Reviews logs, incident reports, and other documentation prepared by subordinate staff. • Processes a variety of documentation associated with Division operations, per established procedures and within designated time fiames; distributes documentation or retains records as appropriate. • Communicates with Client, employees, other departments, law enforcement personnel, court officials, outside agencies and other individuals as needed to coordinate work activities. • Maintains liaison with the Collier County Sheriff's Office on matters of mutual concern. • Maintains a monthly incident report overview and send to Division Representative or designee. • Provides security for Collier County functions that have not been budgeted for. • Conducts internal investigations as requested. • Conducts security audits, site inspections as requested. • Maintains spreadsheets showing number of persons visiting County buildings and number of prohibited persons held at various checkpoints. • Review construction plans and make security recommendations, as requested. • Works with building occupants to determine security needs. • Coordinates with vendors on security systems to be installed, as requested. • Attends meetings; serves on committees or boards as needed. • Provides monthly AED and Assistance Box inspections with existing staff. 12. Contractor's Assistant Program Manager Assists the Program Manager as directed. May relieve the Program Manager as needed. The following duties are normal for this position; other duties may be required or assigned. The Assistant Progxam Manager's duties include, but are not limited to: • Training: The Division may, at its expense, secure within the scope of the Contract, the services of an additional staff"nrg member to oversee training. This is in addition to any other training clauses addressed within this Contract. • Provides monthly AED and Assistance Box inspections with existing staff. • ]Investigates unusual occurrences when needed and ensures proper documentation. • Conducts internal investigations as requested. • Conducts security audits, site inspections as requested. • Works with building occupants to determine security needs. 13. Contractor's Operations Supervisor Assists the Program Manager as directed. May relieve the Program Manager as needed. The Operations Supervisor is responsible for the operational work functions associated with overseeing the continuing implementation of measures designed for the safety and security of the Collier County Government Campuses. The following duties are normal for this position; other duties may be required or assigned. The Operations Supervisor's duties include, but are not limited to: • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. • Coordinates daily work activities; organizes and prioritizes workload; prepares work schedules to ensure adequate coverage; maintains attendance records; makes work assignments; monitors status of work in progress; inspects completed work; troubleshoots problem situations. • Ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals. • Maintains records pertaining to employee attendance and reviews time sheets for shift personnel. • Reviews operational problems and recommends changes in procedures and programs. • Investigates injuries, incidents, grievances, complaints, or allegations made by/about staff. initiates problem resolution; adjusts employee grievances in accordance with policy. • Interprets and enforces public safety rules, regulations and procedures; maintains a secure and peaceful environment on the campus. • Supervises completion of applicable forms, securing of lost property and explaining of campus rules, regulations and procedures. • Ensures availability of adequate equipment and supplies; initiates requests for new or replacement items. 145 A.LUEDUNIVERSAL° There for you. • Communicates via telephone and for two-way radio; provides information and assistance; takes and relays messages; responds to requests for service or assistance. • Operates a computer to enter, retrieve, review or modify data; verifies accuracy or entered data and make corrections as appropriate; utilizes word processing, spreadsheet, database, desktop publishing, e-mail or other software programs). 14. Contractor's Post Supervisor The Post Supervisor is responsible for daily operations associated with overseeing the continuing implementation of measures designed for the safety and security of the Collier County Government Campuses. The following duties are normal for this position; other duties may be required or assigned. The Post Supervisor's duties include.. but are not limited to: • Supervises, directs, and evaluates assigned staff, processing employee concerns and problems, directing work, counseling, disciplining, and completing employee performance appraisals. • Coordinates daily work activities; organizes and prioritizes workload; prepares work schedules to ensure adequate coverage; maintains attendance records; makes work assignments; monitors status of work in progress; inspects completed work; troubleshoots problem situations. • Ensures compliance with all applicable codes, laws, rules, regulations, standards, policies and procedures; initiates any actions necessary to correct deviations or violations. • Ensures adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of employees and other individuals. • Consults with assigned staff to review work requirements, status, and problems; assists with complex or problem situations; provides direction, advice, and technical expertise. • Maintains records pertaining to employee attendance, available vacation/sick benefits, and other personnel/payroll issues; reviews/approves time sheets for shift personnel. • Conducts training for subordinates in methods and techniques used in the administration of government security: conducts emergency drills; conducts roll calls; ensures that in-service training is presented and properly documented. • Develops/implements policies and procedures as required; initiates emergency procedures as warranted. • Reviews operational problems and recommends changes in procedures and programs. • Assumes responsibilities of Operations Supervisor in emergency situations. • Investigates injuries, incidents, grievances, complaints, or allegations made by/about staff: initiates problem resolution; adjusts employee grievances in accordance with policy. • Coordinates scheduled activities on the campus. 15. Posts I Weekly Hours The following is a summary of the post assignments and hours which will be required for Collier County. At the discretion of the Division Representative or designee may add or delete post assignments. Any new post assignment will be charged at the same established hourly rate. Each post has a set (often changing) of post orders. These may include but are not limited to: locking and unlocking doors, setting out parking cones, assisting the public with directions and or information, and other duties associated with keeping the building and its occupants and its visitors' safe. The Division anticipates adding other positions as needed not specifically identified within this RFP. The Contractor will submit a percentage mark-up as provided for in the proposal Cost of Services. The Contractor will develop recommendations for coverage after conducting an analysis of the security needs. The number of security officers and hours are at the discretion of the Division Representative or designee. Typical positions and hours include but are not limited to: Posts Position Salary/Hourly Weekly Hours Administration Program Manager Salary 40 7:00 AM to 3:30 PM Administration Assistant Program Salary 40 7:30 AM to 4:30 PM Manager Main Courthouse Operations Salary 40 6:30 AM to 3:00 PM Supervisor Main Courthouse Post Supervisor Hourly 40 5:00 AM to 1:00 PM 146 Main Courthouse Post Supervisor Mani Courthouse Security Officer Mani Courthouse Security Officer Mani Courthouse Security Officer Mani Courthouse Security Officer Mani Courthouse Security Officer Mani Courthouse Security Officer Main Courthouse Security Officer Mani Courthouse Security Officer Mani Courthouse Security Officer (Sat AM) Main Courthouse Security Officer (Sun AM) Main Courthouse Security Officer Annex Main coruthouse Security Officer Annex (optional) Administration Building-(F) Post Supervisor Administration Security Officer Building-(F) Administration Security Officer Building-(F) Administration Security Officer Building-(F) Administration Security Officer Building-(F) Health Building- Security Officer Lobby Health Building-3rd Security Officer Floor Immokalee Gov't Security Officer Center Emergency Service Security Officer Center Operations Center- Security Officer Building W Operations Center - Security Officer Building W Operations Center- Security Officer Building W Public Utilities Posts Position County -wide Patrol Post Supervisor County -wide Patrol Security Officer County -wide Patrol Security Officer South Regional Water Security Officer Treatment Pant North Regional Water Security Officer Treatment Plant South Wastewater Security Officer Treatment Plant North Wastewater Security Officer Treatment Plant Golden Gate Cash Security Officer Office 8 Hourly 40 1:00 PM to 9:00 PM Hourly 40 8:00 AM to 4:00 PM Hourly 40 7:00 AM to 3:00 PM Hourly 40 7:00 AM to 3:00 PM Hourly 40 7:30 AM to 3:30 PM Hourly 40 7:30 AM to 3:30 PM Hourly 40 1:00 PM to 9:00 PM Hourly 40 1:00 PM to 9:00 PM Hourly 40 1:00 PM to 9:00 PM Hourly 4 8:00 AM to 12:00 PM Hourly 4 8:00 AM to 12:00 PM Hourly 50 7:30 AM to 5:30 PM Hourly 50 7:30 AM to 5:30 PM Hourly 40 7:00 AM to 3:00 PM Hourly 40 6:15 AM to 3:00 PM Hourly 40 7:00 AM to 3:00 PM Hourly 30 3:00 PM to 9:00 PM Hourly 30 3:00 PM to 9:00 PM Hourly 50 7:30 AM to 5:30 PM Hourly 45 8:00 AM to 5:00 PM Hourly 47.5 7:45 AM to 5:15 PM Hourly 40 8:00 AM to 5:00 PM Hourly 40 8:00 AM to 5:00 PM Hourly 40 4:00 PM to 12:00 AM Hourly 40 12:00 AM to 8:00 AM Salary/Hourly Weekly Hours Hourly 45 Varied Hourly 40 Varied Hourly 40 Varied Hourly 40 7:00 AM to 3:00 PM Hourly 40 7:00 AM to 3:00 PM Hourly 40 6:00 AM to 2:00 PM Hourly 40 7:00 AM to 3:00 PM Hourly 45 9:00 AM to 6:00 PM A.L EDUNIVERSAL° There for you. "14 �UEDUNIVERSAL° �. There for you. All posts and hours will be adjusted as needed throughout the Contract period. Posts requiring armed guards will be paid for the G license, posts not requiring armed will be paid at a D license rate The Division Representative or designee may request selected individuals of the Contractor to work a special post assignment, especially when a particular skill set and/or personality are required for the post assignment. 16. Meals and Lodging In the event of a Board of Collier County Commissioners approved Emergency Activation or due to a natural or manmade disaster, or a Declared State of Emergency the Contractors staff may become imbedded with Collier County Stag'. In this event, at the sole discretion of the Division Representative or designee, the County may elect to feed and/or house the Contractor's personnel at the County's expense. Upon approval by Division Representative or designee, security officers travel expenses including food and lodging shall be on a cost reimbursement basis. Contractor must provide confirmation and proof of all expenses for reimbursement. Contractor must issue a separate invoice for reimbursable expenses. 17. Habits A dignified bearing will be maintained on duty at all times. Tobacco use and gum/tobacco chewing while on post is prohibited. Tobacco use is prohibited throughout the site by any Security Officers while on duty. All Contractor employees are required to display the needed qualities of honesty, alertness, loyalty and intelligence which are essential for the efficient performance of security duties at all times while on duty. 18. Uniform and Appearance Uniforms will be provided to each security officer by the Contractor, at no cost to the employee or Collier County.. Replacements shall be provided when necessary and/or as directed by Collier County. Replacements should be provided when normal wear and/or extraordinary duty causes uniform to cease to produce a positive professional appearance. However, the proper care and maintenance of the uniforms and equipment is the responsibility of each individual and reasonable standards of neatness will be maintained at all times. The County must approve in advance any uniform worn on County sites and post assignments. • The uniform will be kept clean, in good repair, and pressed. • Shoes will be kept neatly polished. • The complete prescribed uniform and equipment will be worn while on duty. 19. Identification Cards All security officers, regardless of rank, will carry on their pet -son and be fitlly visible at all times an ID card provided by the Division and any other requirements made by their employer or the State of Florida. Lost or stolen badges will be documented accordingly and reported as soon as possible or at least within 24 hours after the badge is lost to the Division Representative or designee. Ann employee who is no longer assigned to a Collier County post must return the badge issued. Employees are personally responsible for the loss or willful damage to county badges. 20. Personal Hygiene Personal cleanliness and neatuess are basic requirements for all security officers. All security officers must comply with the Collier County Manager's Administrative Policy (CMA) 5309 Appearance and Personal Hygiene. 21. Driving County Vehicles With the approval of the Division Representative or designee, employees of the Contractor may drive Collier County vehicles. Anyone driving a Collier County vehicle will subunit to having their driver's license reviewed for traffic violations at least annually, will sign the Collier County's Fleet Management's Agreement and must comply with CMA 5202. The Division Representative or designee may revoke driving privileges at any time without cause. 22. Training L� A' UEDUNIVERSAL° 4rai.L There for you. The training program for Collier Cotmty will be unique in concept. It is an attempt by Collier County to pull the best from the Contractor's training resources then add specialized input. The Contractor is responsible for required training and coordination. Required includes those requirements necessary to maintain the security officer's licenses and CPR/AED. The conditions below are meant to be minimum requirements. Changes and additions will be published as required to meet security needs within a changing environment. The Contractor is required to respond to such modifications by promptly making appropriate, reasonable and timely alterations to the training program. All State regulatory requirements shall be met. Additional Training Program is meant to be over and above all initial and required training. Collier County, at its sole discretion, may reimburse Contractor for special training required by the Division Representative or designee and / or may at its expense. rain both Contractor's Officers and in-house officers using outside experts at its expense. This ensures that all security officers are trained alike. Additional Training and or certification programs and special assignments may be approved by the Division Representative or designee and paid for by Collier County when it is deemed in the best interest of Collier County. Programs may include but are not limited to: Firearm Training, Dignitary Executive Protection, Self Defense Training, Medical Training (Advanced Medical courses and I or Fast Aid Training) and the associated ravel costs. Contractor's security officers are expected to attend all training programs provided by the Division at Collier County's expense. Training provided to Division from the Contractor or sub -contractor when requested by the Division will be invoiced separately and presented as a lump sum price inclusive of all costs (speakers, experts, range and or facilities fees, food, etc.). The use of a sub- contractor will be allowed a maximum 15% markup. Mark -tip percentage on ammunition, equipment, and supplies shall not exceed 10%. The Contractor shall provide a proposal for the Division's approval in advance of rendering the services. 23. Testing Each security officer assigned to posts with x-ray machines will participate in weekly computer -generated tests, identifying threats (gums, knives, bombs, etc.). These tests are generated from the x-ray machines. At least once a week each security officer assigned to posts will test on a software package (Safe Passage). This system provides threat images associated with building security. At its discretion, the Division reserves the right to request Reasonable -Suspicion Drug Testing of employees of Contractor or any sub -contractor in accordance with Collier County CMA. When the use of alcohol or controlled substances by a Contractor or sub -contactor employee is confirmed through authorized test, employees will be recommended for corrective action, up to and including removal from contract. On an irregular basis, the Division and or the 20'h Judicial Circuit Court will conduct actual physical tests employing individual and or equipment, testing the efficiently of the screening procedures. a) Failed Screening Tests The County reserves the right to fine the Contractor and deduct from invoices, at the discretion of the Division Representative or designee, for failure to comply with the contact for test failures at the 20'b Judicial Circuit Courthouse and or any Collier Cotmty facility.: Schedule: • Fist Failure — Oral Warning • Second Failure — Written Warning • Thud Failure — $500 • Fourth Failure — $1,000 • Failures after the fourth failure - $1,000 • The Division may elect to have the security officer retained in lieu of or in addition to fines. 23. Vehicles The County has the right to request the Contractor to provide vehicles. Examples of vehicles includes but are not limited to golf cart, 10 149 LUEDUNIVERSAL° There for you. Segway, car, buck, etc. In the event of a mural or manmade disaster or Declared State of Emergency, Contractor will procure vehicles to use during and post event. Vehicles provided by the Contractor will prominently display signage with the word Security and the company's name on the vehicle's exterior. Unit price for Contractor supplied vehicles is all inclusive, including but not limited to fuel, maintenance, repair, and vehicle transport to and from post locations. Examples of vehicles include but are not limited to: • Golf Cart • Segway • Sedan • Sport Utility Vehicle • Pickup Trick 25. Equipment a) Telephones: Contractor shall ensure that all post telephones are used for official business relating to performance of security duties only and not for personal calls. Personal calls shall be limited to incidental use only and shall not be conducted using the primary security telephone as it may impact emergency response. Compliance with Collier County intemet/e-mail policy, per CMA 5405, Computer/Technology Useis required. Each employee must sign the CMA 5405 Attestation, agreeing to the terms, conditions, and restrictions of CMA 5405. b) Firearms: Any security officer assigned a side arm will carry a Division Representative or designee approved firearm. c) Plain clothes armed security officers will carry a Division Representative or designee approved firearm. d) Ammunition: Only Division authorized, Conti -actor purchased ammunition will be used while on Collier County posts and or assignments. If requested by Division Representative or designee, the Contractor may purchase approved ammunition and may submit for reimbursement with allowed markup of 10%. e) Tasers: The Conti -actor will at their expense equip their employees with Division Representative or designee approved tasers at the request of the Division Representative or designee with the proper raining certified. f) OC Spray: The Contractor will at their expense equip their employees with Division Representative or designee approved OC at the request of the Division Representative or designee with the proper training certified. g) Handcuffs: The Contractor will at then expense equip their employees with Division Representative or designee approved handcuffs at the request of the Division Representative or designee with the proper twining certified. h) Office Supplies: The Contractor will, at their- expense, equip their employees with supplies and equipment to include but not limited to: computers, printers, toner, and general office supplies necessary to conduct day to day operations. i) Reports/Manuals: The Contactor or it's subcontractor(s) may be directed to write special reports, SDP's, and Policy and Procedures. j) Unauthorized Equipment: No security officer will have in their possession any equipment not approved in advance by the Division Representative or designee. If requested by Division Representative or designee, the Contactor may purchase approved equipment and may submit for reimbursement with allowed markup of 10%. REQUEST FOR PROPOSAL fRFPI PROCESS 1.1 The Proposers will submit a qualifications proposal which will be scored based on the criteria in Evaluation Criteria for Development of Shortlist, which will be the basis for short -listing firms. The Proposers will need to meet the minimum requirements outlined herein in order for then proposal to be evaluated and scored by the COUNTY. The COUNTY will then score and rank the firms and enter into negotiations with the top ranked firm to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after scoring and before the final ranking. With successful negotiations, a contact will be developed with the selected firm, based on the negotiated price and scope of services and submitted for approval by the Board of County Commissioners. 1.2 Tlie COUNTY will use a Selection Committee in the Request for Proposal selection process. 1.3 The intent of the scoring of the proposal is for respondents to indicate then interest, relevant experience, financial capability, 11 \k 150 .LUEDUNIVERSAL° There for you. staffing and organizational structure. 1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank. 1.5 Based upon a review of these proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate in good faith an Agreement with the top ranked Proposer. 1.6 If in the sole judgment of the COUNTY, a contract cannot be successfully negotiated with the top -ranked firm negotiations with that firm will be formally terminated and negotiations shall begin with the firm ranked second. If a contract cannot be successfully negotiated with the firm ranked second, negotiations with that firm will be formally terminated and negotiations shall begin with the third tanked firm, and so on. The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY. RESPONSE FORMAT AND EVALUATION CRITERIA FOR DEVELOPMENT OF SHORTLIST: 1.7 For the development of a shortlist, this evaluation criterion will be utilized by the COUNTY'S Selection Committee to score each proposal. Proposers are encouraged to keep their submittals concise and to include a minimum of marketing materials. Proposals must address the following criteria: Evaluation Criteria Maximum Points 1. Cover Letter 1 Management Summary 0 Points 2. Business Plan 25 Points 3. Cost of Services to the County 25 Points 4. Experience and Capacity of the Firm 35 Points 5. Specialized Expertise of Team Members 15 Points TOTAL POSSIBLE POINTS 100 Points Tie Breaker: In the event of a tie at final ranking, award shall be made to the proposer with the lower volume of work previously awarded. Volume of work shall be calculated based upon total dollars paid to the proposer in the twenty-four (24) months prior to the RFP submittal deadline. Payment information will be retrieved from the County's financial system of record. The tie breaking procedure is only applied in the final ranking step of the selection process and is invoked by the Procurement Services Division Director or designee. In the event a tie still exists, selection will be determined based on random selection by the Procurement Services Director before at least three (3) witnesses. Each criterion and methodology for scoring is further described below. ***Proposals must be assembled, at minimum, in the order of the Evaluation Criteria listed or your Proposal may be deemed non -responsive' EVALUATION CRITERIA NO. 1: COVER LETTER/MANAGEMENT SUMMARY (0 Total Points Available) Provide a cover letter, signed by an authorized officer of the firm, indicating the underlying philosophy of the firm in providing the services stated herein. Include the name(s), telephone number(s) and email(s) of the authorized contact person(s) concerning proposal. Submission of a signed Proposal is Vendor's certification that the Vendor will accept any awards as a result of this RFP. EVALUATION CRITERIA NO.2: BUSINESS PLAN (25 Total Points Available) In this criteria, include but not limited to: • Detailed plan of approach. • Include with the Business Plan or as an attachment copy of an incident report as an example of work product. • Include example post orders for a Courthouse and a general security post. EVALUATION CRITERIA NO. 3: COST OF SERVICES TO THE COUNTY (25 Total Points Available) Position Hourly Pay Rate County Hourly Rate Progratn Manager $39.79 $53.72 Assistant Program Manager $30.95 $41.78 Operations Supervisor $28.46 $38.42 Post Supervisor $22.93 $32.54 Security Officer Armed $21.00 $29.79 12 151 C11111EDUNIVERSAL° There for you. Security Officer (Un-Armed) $19.23 $27.28 In this criteria, include but not limited to: Pay Rate Mark -Up Percentage Percentage Markup on Contractor employee pay rate for identified positions 1.4187 Percentage Markup on Contractor employee pay rate for unidentified positions 1.4187 Emergency Response Premium: Percentage Markup on Post Supervisor and Security Officer Hourly Pay Rate 171.43% Vehicles Daily Weekly Monthly Golf Cart $30.46 $152.31 $660.00 SPm4ay $26.92 $134.62 $583.33 Sedan $63.92 $319.62 $1,385.00 Sport Utility Vehicle $74.77 $373.85 $1,620.00 Pickup Truck $81 88 $409.38 $1,774.0o EVALUATION CRITERIA NO. 4: EXPERIENCE AND CAPACITY OF THE FIRM (35 Total Points Available) In this criteria, include but not limited to: • Provide information that documents your firm's and subcontractors' qualifications to produce the required deliverables, including abilities, capacity, skill, and fmancial strength, and number of years of experience in providing the required services. • Describe the Account Management team members' successful experience on previous projects. • Describe the existing administrative team and how it finctions in its support of Contract Management as it relates to functions required to ensure Contractor's effective and efficient performance tinder the contract. This should include information related to clerical, administrative, financial, and day-to-day program support. • List current contracts, highlighting the contracts that meet the minimum requirements in Section l(a). • Describe the steps the firm will take to ensure continuity of service during a natural disaster. The County requests that the vendor submits no fewer, than three (3) and no more than ten (10) completed reference forms from clients during a period of the last 5 years whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the Proposer that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Proposers may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. EVALUATION CRITERIA NO. 5: SPECIALIZED EXPERTISE OF TEAM MEMBERS (15 Total Points Available) In this criteria, include but not limited to: • Description of the proposed contract team and the role to be played by each member of the team. • Attach brief resumes of all proposed project team members who will be involved in the management of the total package of services, as well as the delivery of specific services. • Attach resumes of any sub -vendors and attach letters of intent from stated sub -vendors must be included with proposal submission. VENDOR CHECKLIST ***Vendor should check off each of the following items as the necessary action is completed (please see, Vendor Check List)*** 13 152 III 'EDUNIVERSAL° There for you. Allied Universal Security Services formally acknowledges and accepts the bid instructions and the (purchase order terms and conditions), which are outlined in the (Collier County Procurement Services) RFP. Allied Universal does not plan to use, or apply for a federal or local grant, in order to fund any part of the execution of the offered security services. Allied Universal acknowledges and has attached all items, which are applicable to the bid process, concerning Collier County Solicitation #23-8139-Security Services. //Signedl/ Robert Wood, Florida Region President 153 DIVISION OF CORPORATIONS l !,lei �i.org un uffir4d -�rmv of Florida ►vvbs'i e Department of State / Division of Corporations / Search Records / Search by Entity Name / Detail by Entity Name Foreign Limited Liability Company UNIVERSAL PROTECTION SERVICE, LLC Filing Information Document Number FEI/EIN Number Date Filed State Status Last Event Event Date Filed Event Effective Date Principal Address 450 Exchange Irvine, CA 92602 Changed: 04/12/2023 Mailing Address 161 Washington Street Suite 600 Conshohocken, PA19428 M12000000566 56-0515447 01 /30/2012 DE ACTIVE LC STMNT OF RA/RO CHG 01/18/2022 NONE Changed: 04/12/2023 Registered Agent Name & Address CORPORATION SERVICE COMPANY 1201 HAYS ST TALLAHASSEE, FL 32301 Name Changed: 01/18/2022 Address Changed: 01/18/2022 Authorized Person(s) Detail Name & Address Title Member Universal Protection Service, LP 450 Exchange Irvine, CA 92602 Title President, CEO Jones, Steven 450 Exchange Irvine, CA 92602 Title Treasurer, CFO Brandt, Timothy E. 450 Exchange Irvine, CA 92602 Title Secretary, Executive VP, General Counsel Buckman, David I. 161 Washington Street Suite 600 Conshohocken, PA 19428 Title Regional President Wood, Bob 450 Exchange Irvine, CA 92602 Annual Reports Report Year Filed Date 2022 03/28/2022 2022 04/28/2022 2023 04/12/2023 Document Images 04/12/2023 - ANNUAL REPORT View image in PDF format 05/31/2022 -- AMENDED ANNUAL REPORT View image in PDF format 05/18/2022 -- AMENDED ANNUAL REPORT View image in PDF format 04/28/2022 -- AMENDED ANNUAL REPORT View image in PDF format 03/28/2022 -- ANNUAL REPORT View image in PDF format 01/18/2022 -- CORLCRACHG View image in PDF format 08/31/2021 —AMENDED ANNUAL REPORT View image in PDF format 02/01/2021 --ANNUAL REPORT View image in PDF format 01/15/2020 --ANNUAL REPORT View image in PDF format 07/23/2019 - AMENDED ANNUAL REPORT View image in PDF format 04/08/2019 -- ANNUAL REPORT View image in PDF format 10/01/2018 —AMENDED ANNUAL REPORT View image in PDF format 06/18/2018 -- AMENDED ANNUAL REPORT View image in PDF format 04/04/2018 - ANNUAL REPORT View image in PDF format 04/05/2017 -- ANNUAL REPORT View image in PDF format 03/29/2017 -- LC Amendment View image in PDF format 03/21/2017 -- LC Amendment View image in PDF format 03/17/2016 -- ANNUAL REPORT View image in PDF format 12/07/2015 - AMENDED ANNUAL REPORT View image in PDF format 03/19/2015 -- ANNUAL REPORT View image in PDF format 05/27/2014 —AMENDED ANNUAL REPORT View image in PDF format 04/12/2014 -- ANNUAL REPORT View image in PDF format 10/18/2013 -- LC Amendment View image in PDF format 06/07/2013 - ANNUAL REPORT 08/30/2012 -- LC Name Change 01/30/2012 -- CORLCMMRES 01/30/2012 -- Foreign Limited View image in PDF format View image in PDF format View image in PDF format View image in PDF format Florida Department of State, Division of Corporations DIVISION OF CORPORATIONS fNAfQj* ie :0 rui offJria! tate of Ro4da fv bvftr Previous on List Next on List Return to List Filing History_ Fictitious Name Detail Fictitious Name ALLIED UNIVERSAL SECURITY SERVICES, LLC Filing Information Registration Number G16000073407 Status ACTIVE Filed Date 07/26/2016 Expiration Date 12/31/2026 Current Owners 1 County MULTIPLE Total Pages 2 Events Filed 1 FEI/EIN Number 56-0515447 Mailing Address 161 WASHINGTON STREET SUITE 600 CONSHOHOCKEN, PA 19428 Owner Information UNIVERSAL PROTECTION SERVICE, LLC 1551 N. TUSTIN AVE., STE 650 SANTAANA, CA92705 FEI/EIN Number: 56-0515447 Document Number: M12000000566 Document Images 07/26/2016 -- REGISTRATION View image in PDF format 12/29/2021 -- Fictitious Name Renewal Filing View image in PDF format Previous on List Next on List Return to List Filing History_ Fictitious Name Search Submit Fictitious Name Search Submit Florida Department of State, Division of Corporations I E D U N I V E R S A C