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Agenda 09/12/2023 Item #16E 5 (Protect the County against financial loss from casualty related claims)09/12/2023 EXECUTIVE SUMMARY OBJECTIVE: To protect the County against financial loss from casualty related claims and lawsuits and to comply with contractual and statutory requirements through the implementation of a cost effective, best value Casualty Insurance program. CONSIDERATIONS: Pursuant to Florida Statutes Section 768.28, the Risk Management Division administers the Property Casualty Fund (Fund 5016) to finance its Property, Casualty insurance program. Claims are administered by Johns Eastern Company. Brown & Brown is the County’s contracted broker of record. The County purchases excess coverage to protect against catastrophic losses; to cover a cause of action not limited by a state statutory tort cap (such as Employment Practices Liability); to comply w ith contractual requirements such as grants and leases; or if a claims bill is enacted pursuant to chapter 768.28, Fla. Statutes. The current program expires on September 30, 2023. For the FY 2024 renewal, a Coverage & Premium Comparison Sheet is attached which illustrates the pricing for each carrier by line of coverage and the purpose/basis of each coverage. The significant highlights of the renewal are as follows. • Total premium for all coverage lines increased 12.68% or $133,772.43. This increase is due primarily to an increase in ratable exposures as reported in the application to the Underwriters. • The Property Insurance program renews on April 1, 2024 and is not included in this recommendation. Additionally, Aviation, Flood and Workers’ Compensation Insurance are not included in this recommendation and will be submitted separately. All carriers hold a Best’s financial rating of “A, Superior” or higher. FISCAL IMPACT: The estimated annual premium including Pollution insurance is $1,214,130.01; however, the Pollution insurance policy will be paid under a rate guarantee for three years. No premium will be due in the next two fiscal years. The premium for FY 24 is estimated to be $1,214,130.01 as outlined in the Coverage & Premium Comparison Sheet. Sufficient funds have been budgeted within Fund 5016, Property and Casualty Insurance for this purchase. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this item. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, is approved as to form and legality and requires majority vote for approval. -JAK RECOMMENDATION: It is recommended that the Board approves the following: 1) The purchase of insurance coverage as outlined in the Executive Summary and the Coverage and Premium Comparison Sheet effective October 1, 2023. 2) The rejection of Uninsured Motorist Insurance, authorizing the County Manager or designee to execute the necessary rejection forms. 3) Authorize the County Manager or designee to complete the applications or other documents necessary to bind coverage and services effective October 1, 2023. 16.E.5 Packet Pg. 973 09/12/2023 Prepared by: Michael K. Quigley, RMPE, Director, Risk Management Division ATTACHMENT(S) 1. Casualty Renewal & Market Summary (PDF) 2. Collier Co Renewal Summary And Premium Comparison (PDF) 16.E.5 Packet Pg. 974 09/12/2023 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.5 Doc ID: 26462 Item Summary: Recommendation to approve the purchase of Liability, Automobile, Cyber and other miscellaneous insurance coverage for FY 2024 in the estimated premium of $1,214,130.01. Meeting Date: 09/12/2023 Prepared by: Title: Manager, Risk Finance – Risk Management Name: Greily Gonzalez 08/23/2023 12:50 PM Submitted by: Title: Risk Management Director – Risk Management Name: Michael Quigley 08/23/2023 12:50 PM Approved By: Review: Risk Management Michael Quigley Director Review Completed 08/23/2023 12:52 PM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 08/23/2023 2:42 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 08/23/2023 2:53 PM Office of Management and Budget Blanca Aquino Luque Additional Reviewer Completed 08/24/2023 9:34 AM County Manager's Office Amy Patterson Level 4 County Manager Review Completed 09/05/2023 12:58 PM Board of County Commissioners Geoffrey Willig Meeting Pending 09/12/2023 9:00 AM 16.E.5 Packet Pg. 975 1 | P a g e COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS, ET AL Excess Property and Casualty Insurance Program To be Effective 10/1/2023-24 Executive Summary Risk Management Associates, Inc., a wholly owned subsidiary of Brown & Brown, was contracted with the County for the first time effective 1/1/2022 for the purpose of delivering Property and Casualty Brokerage Services. Despite a challenging insurance marketplace, we are pleased to present a favorable renewal as outlined herein. Exhibits illustrating market conditions are provided. Process Overview ✓ Casualty insurance markets approached – see responses below. ✓ Favorable market relationships and risk confidence revealed favorable renewal terms from all incumbent markets. ✓ Relatively flat rates with minimal increases due to exposure changes. Loss Analysis ✓ Formal Loss Analysis has been sent under separate cover ✓ Claims control and overall loss experience for the County continues to be excellent, which is important for stable insurance renewals. Safety and Loss Control Resources ✓ Pam Hancock, Director of Loss Control Services for Brown & Brown companies has been working with the County to overview the safety program and provide general resources and support of safety-related issues. She has found a robust safety program, and offered access to a poignant webinar series continuing thoughout the year. 16.E.5.a Packet Pg. 976 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages 2 | P a g e Executive Summary Insurance Renewal Program Financial Results ➢ Exposure Increase in Revenues: 5.61% ➢ Exposure Increase in Payroll: 18.46% ➢ Overall cost increase is 12.68% *2022/2023 Premiums include any applicable fees and are per the approved board agenda summary. 2022/2023 2023/2024 Difference LINE OF COVERAGE ANNUAL PREMIUM* ANNUAL PREMIUM $ % Excess Casualty Package $616,334.00 $728,974.00 $112,640.00 18.28% Cyber Liability: $176,000.00 $168,000.00 -$8,000.00 -4.55% Excess Crime: $8,875.00* $9,118.29* $243.71 2.75% Terrorism & Sabotage/Active Shooter: $69,435.00 $75,056.00 $5,621.00 8.10% Pollution Liability (3-Year Term prepaid) 2020-2023 $148,134.00 2023-2026 $167,972.00 $21,305.00 14.53% Maritime Employers Liability $17,500.00 $19,250.00 $1,750.00 10% AD&D First Responders Statutory $19,080.00 $19,080.00 $0.00 0% TOTAL Liability/AD&D PREMIUM $1,055,358.00 $1,189,130.01 $133,772.43 12.68% 16.E.5.a Packet Pg. 977 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages 3 | P a g e Insurance Marketing Summary 10/1/2023-2024 Excess Casualty Package Princeton Excess & Surplus Lines Ins. Co.* 5% inflation Rate increase, with premium increase based on exposures changes. Safety National Informal Market Inquiry Ambridge Informal Market Inquiry Berkely Informal Market Inquiry Allied Public Risk Minimum SIR - $1M Hudson Minimum SIR - $1M Cyber Indian Harbor Ins. Co. (AXA XL)* Quoted with acceptable renewal terms and competitive pricing given the current marketplace. Starr Indemnity Pending Response AIG Pending Response – Minimum retention $1,000,000 TBD – Higher Limits Higher Limits available upon request Excess Crime Allmerica Financial Benefits Ins. Co. / Hanover* Quoted – Incumbent Full marketing in 2022 – no markets could compete with Hanover Terrorism & Sabotage / Active Shooter Lloyds of London / Hiscox* Quoted - Incumbent Lloyd’s of London / McGowan-CFC Quoted, but only Active Shooter for approximately same premium and coverage, including location exclusions. 16.E.5.a Packet Pg. 978 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages 4 | P a g e Insurance Marketing Summary 10/1/2023-2024 Maritime Employers Liability/Excess Atlantic Specialty Insurance Company* Quoted – Incumbent Note: Would not quote If Any on Payroll, used $116,000 AD&D First Responders Statutory Hartford Life & Accident Insurance Complany* 2-Year Term (22-24) – 2nd Annual Installment Pollution Liability Indian Harbor Insurance Company (AXA/XL)* Incumbent offered favorable renewal terms for a 3-year prepaid policy. Very limited marketplace due to specialty coverage terms *Denotes Incumbent 16.E.5.a Packet Pg. 979 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages 5 | P a g e Insurance Market Conditions Casualty | Q3 2023 Liability Market Underwriting appetite and pricing remain stable in the liability marketplace. For insurance programs with satisfactory loss experience, there are no anticipated significant pressures on coverage or rates. Programs with less favorable loss experience can expect rate correction, with underwriters disciplined to produce profitable results. The one exception on coverage is an exclusion for per- and poly-fluoroalkyl substances (referred to as PFAS or the "forever" chemical). Many markets are now taking a broad approach and attaching this exclusion for most, if not all, insureds. Capacity for the umbrella/excess market remains readily available. This creates competition and positive movement for insurance buyers who fall into the underwriting appetite's preferred classes. Commercial Auto Underwriters are continuing their ongoing pursuit of profitability in the auto liability insurance marketplace. While rate increases have moderated, many carriers are still seeking some level of a rate increase. Underwriting loss ratios have not crossed the positive threshold, even though rates have increased for 48 consecutive quarters. Ongoing supply chain issues increase costs and repair time for physical damage coverage. Underwriting Scrutiny There is increased underwriting scrutiny surrounding internal controls related to Fiduciary Liability, Commercial Crime and Employment Practice Liability (EPL). Carriers are asking direct questions regarding an organization’s controls and may require supplemental applications. 16.E.5.a Packet Pg. 980 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages 6 | P a g e Insurance Market Conditions CYBER RISK | Q3 2023 Rate Trends Rates in the cyber insurance market are decreasing, currently averaging 5% - 10% on primary policies. Carriers are facing considerable pressure to grow their books of business, creating competition for customers with strong controls. To compete, carriers are more willing to offer broader coverage, lower retention and, in some cases, higher limits. With increased competition, the market is stabilizing and more predictable than in previous years. Layered programs are also gaining competition, with resulting reductions in excess pricing, particularly for larger towers. The increase in competition is driven by additional capacity from new entrants and markets re-entering the market after exiting due to poor underwriting results. Much of this new capacity is focused on excess layers, contributing to the softening of the excess cyber market. However, price decreases will tail out for large towers as premiums reach a minimum price for capacity in the high layers. Retentions are trending down, particularly for large risks, who faced the most significant increases in prior years. Changing Capacity/Limit Management The market continues to see an increase in capacity, further accelerating the softening of pricing. This capacity increase gives buyers more options from a wider group of carriers. However, many carriers remain conservative, with some exceptions for significant risks. Several external factors are impacting carrier appetite and capacity in the cyber market. Specific industries are facing difficulties due to outside political or economic factors. Newer environmental, social and governance (ESG) concerns, such as coal or non-renewable energy, affect utility companies and producers of vice products like tobacco and alcohol. These pressures may extend to other industries in the future. 16.E.5.a Packet Pg. 981 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages 7 | P a g e Insurance Market Conditions CYBER RISK | Q3 2023 (Cont’d) Claims The frequency of cyber insurance claims is increasing. While ransomware claims have decreased in the last year, a slight uptick in the previous quarter has caused concern among carriers. Carriers are also concerned about privacy-related incidents, particularly resulting from violations of the Biometric Information Privacy Act (BIPA) and pixel tracking. Carriers are closely monitoring claims activity, underwriting the exposure more diligently and, in some cases, narrowing their offerings. Coverage Limitations Carriers continue to raise concerns about catastrophic losses, with many carriers releasing new language limiting coverage for war or other catastrophic events. These changes are driven, in part, by reinsurance restrictions. Another area of close monitoring is the impact of artificial intelligence. The industry is watching the implications of AI and its potential effects on coverage and risk. 16.E.5.a Packet Pg. 982 Attachment: Casualty Renewal & Market Summary (26462 : Approval to Purchase Liability, Automobile, Cyber and Other Insurance Coverages Covered Party: Effective Date: Version Date: LIMIT ANNUAL PREMIUM LIMIT ANNUAL PREMIUM 2022/2023 2023/2024 $2,615,016,300 $2,761,608,700 1,000,000$ 616,334.00$ 1,000,000$ 728,974.00$ 146,592,400$ $1,000,000 / $1,000,000 $1,000,000 / $1,000,000 5.61% $1,000,000 / $1,000,000 $1,000,000 / $1,000,000 $5,000,000 / $10,000,000 $5,000,000 / $10,000,000 $1,000 / $50,000 $1,000 / $50,000 $41,324,308 $39,279,381 $2,000,000 / $2,000,000 2,000,000$ (2,044,927)$ 5,000,000$ 5,000,000$ -4.95% $1,000 / $25,000 $1,000 / $25,000 $5,000,000 / $10,000,000 $5,000,000 / $10,000,000 $5,000,000 / $5,000,000 $5,000,000 / $5,000,000 $174,121,043 $206,268,310 300,000$ 300,000$ 32,147,267$ 200,000$ -$ 18.46% 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 1,000,000$ 112,640.00$ 616,334.00$ 728,974.00$ 18.28% $2,615,016,300 $2,761,608,700 176,000.00$ 168,000.00$ 146,592,400$ 5.61% (8,000.00)$ 176,000.00$ 168,000.00$ -4.55% 4,000,000$ 8,797.60$ 4,000,000$ 9,039.20$ 1,000,000$ 1,000,000$ 4,000,000$ 4,000,000$ 4,000,000$ 4,000,000$ 76.98$ 79.09$ 243.71$ 8,874.58$ 9,118.29$ 2.75% $1,078,828,629 $1,110,643,788 23,000,000$ 69,435.00$ 23,000,000$ 75,056.00$ 31,815,159$ $10,000,000 / $20,000,000 $10,000,000 / $20,000,000 2.95% $3,000,000 / $3,000,000 $3,000,000 / $3,000,000 250,000$ 250,000$ 250,000$ 250,000$ 250,000$ 250,000$ 250,000$ 250,000$ 3,000,000$ 3,000,000$ 5,621.00$ 69,435.00$ 75,056.00$ 8.10% 342 393 8,000,000$ 146,667.00$ 8,000,000$ 167,972.00$ 51 1,000,000$ 1,000,000$ 14.91% $2,000,000 / $8,000,000 $2,000,000 / $8,000,000 $500,000 / $500,000 $500,000 / $500,000 $2,000,000 / $8,000,000 $2,000,000 / $8,000,000 Provides legal liability, remediation, and defense costs for premises Pollution, and fuel storage tank liablity persuant to Florida Financial Responsibility requirements. Purpose Primary coverage layer providing coverage for bodily injury, property damage, professional acts, employment practices, limited inverse condemnation/eminent domain, employee dishonesty/fidelity, automobile liability, and automobile physical damage pursuant to FS 768.28, Federal Statutes. Provides coverage for liability from a data breach; defense costs; ransomware and mitigation/compliance costs associated with a breach response. Excess crime layer providing coverage for employee dishonesty, faithful performance by public officials and computer and funds transfer fraud. Terrorism is excluded from most policies. This program covers liability arising out of acts of foreign and domestic terrorism otherwise excluded. Active Shooter-First Party Coverage for Direct Physical Damage. Third Party Coverage for Bodily Injury and Property Damage resulting from Malicious Attack. Emergency Remediation Expense 100,000$ 100,000$ Non-Owned Disposal Site 100,000$ 100,000$ Exposure DifferenceLegal Expense Aggregate 100,000$ 100,000$ Pollution Condition at Your Location 100,000$ 100,000$ Indian Harbor Insurance Company / AXA XL 10/1/2020 - 10/1/2023 10/1/2023 - 10/1/2026 Policy Aggregate Limit of Liability 100,000$ 100,000$ Premium DifferenceSub-Total Sub-Total Pollution Liability:3-Year Term - Prepaid 3-Year Term - Prepaid # of Tanks Medical Payments and Funeral Expenses Sublimit 100,000$ 100,000$ Public Relations Sublimit 100,000$ 100,000$ Miscellaneous Crisis Management Expense Sublimit 100,000$ 100,000$ Additional Security Measures Sublimit 100,000$ 100,000$ Counseling Sublimit 100,000$ 100,000$ Exposure DifferenceTerrorism & Sabotage Liability 100,000$ 100,000$ Active Shooter & Malicious Attack Property & Lliability 100,000$ 100,000$ Underwriters at Lloyds, London / Hiscox Aggregate Limit of Liability Premium DifferenceSub-Total Sub-Total Terrorism & Sabotage / Active Shooter:TIV FIGA Assessment FIGA Assessment Computer Fraud 1,000,000$ 1,000,000$ Funds Transfer Fraud 1,000,000$ 1,000,000$ Employee Dishonesty - Per Loss 1,000,000$ 1,000,000$ Faithful Performance 1,000,000$ 1,000,000$ Excess Crime: Allmerica Financial Benefits Ins. Co. / Hanover Premium DifferenceSub-Total Sub-Total Exposure Difference Premium DifferenceSub-Total Cyber Liability:Coverage Details Exempt from Public Record per HB7057 Coverage Details Exempt from Public Record per HB7057 Revenues Forgery or Alteration 100,000$ 100,000$ Loss Inside the Premises 100,000$ 100,000$ Per Underwriter, overall 5% rate increase in addition to exposure changes Loss Outside the Premises 100,000$ 100,000$ Money Orders & Counterfeit Paper Currency 100,000$ 100,000$ N/A Crime Employee Dishonesty 100,000$ 100,000$ Payroll Physical or Sexual Abuse 300,000$ 300,000$ Ethics Violations -$ -$ Exposure Difference Inverse Condemnation/Eminent Domain 300,000$ 300,000$ Medical Payments Pubilc Officials / Employment Practices Liability 300,000$ 300,000$ Fleet Medical Payments Designated Unmanned Aircraft 300,000$ 300,000$ Exposure DifferenceAutomobile Liability 300,000$ 50,000$ Earthquake, Annual Aggregate 50,000$ 50,000$ General Liability 300,000$ 300,000$ Revenues Princeton Excess & Surplus Lines Ins. Co. Auto Physical Damage 50,000$ 50,000$ Exposure Difference Flood, Annual Aggregate 50,000$ LINE OF COVERAGE DEDUCTIBLE/SIR DEDUCTIBLE/SIR Excess Casualty Package: Collier County BOCC, et al 10/1/2023 8/21/2023 Coverage & Premium Comparison 2022/2023 2023/2024 Changes in Exposures This proposal is intended to give a brief overview. Higher limits may be available. Please refer to coverage forms for complete details regarding definition of terms, exclusions and limitations. 16.E.5.b Packet Pg. 983 Attachment: Collier Co Renewal Summary And Premium Comparison (26462 : Approval to Purchase Covered Party: Effective Date: Version Date: LIMIT ANNUAL PREMIUM LIMIT ANNUAL PREMIUM 2022/2023 2023/2024 Purpose Primary coverage layer providing coverage for bodily injury, property damage, professional acts, employment practices, limited inverse condemnation/eminent domain, employee dishonesty/fidelity, automobile liability, and automobile physical damage pursuant to FS 768.28, Federal Statutes. Revenues LINE OF COVERAGE DEDUCTIBLE/SIR DEDUCTIBLE/SIR Excess Casualty Package: Collier County BOCC, et al 10/1/2023 8/21/2023 Coverage & Premium Comparison 2022/2023 2023/2024 Changes in Exposures Included (1 Tank)Included (5 Tank) $1,000,000 / $3,000,000 $1,000,000 / $3,000,000 Included 1,467.00$ Included 1,679.72$ 21,305.00$ 148,134.00$ 169,651.72$ 14.53% $116,000 $116,000 1,000,000$ 17,500.00$ 1,000,000$ 19,250.00$ -$ 0.00% Not Included Optional 578.00$ 1,750.00$ 17,500.00$ 19,250.00$ 10.00% 1,526 1,526 225,000$ 19,080.00$ 225,000$ 19,080.00$ 0 75,000$ 75,000$ 0.00% 75,000$ 75,000$ -$ 19,080.00$ 19,080.00$ 0.00% $ 3,300,300 $ -$ 3,300,300 $ - Sub-Total $ 25,000 Sub-Total $ 25,000 1,055,357.58$ 1,189,130.01$ 133,772.43$ 12.68% 1,214,130.01$ % Difference Total Premium Including Contigent Law Provides legal liability, remediation, and defense costs for premises Pollution, and fuel storage tank liablity persuant to Florida Financial Responsibility requirements. Provides coverage for the liability arising out of County employees' operation of non-owned watercraft; injury to crew and divers per Jones Act 33 U.S.C. Sec. 901. Death benefits provided to law enforcement officers and extended to paramedic staff pursuant to FS 112.19. Contigent Law Enforcement Professional Florida Sheriff's Self- Insurance Fund Contingent coverage for any alleged liability of County for Sherrif operations. Sub-Total Unlawful & Intentional Death -$ Sub-Total 2 Alt Quotes Rcvd but higher prem Premium Difference -$ TOTAL PREMIUM $ Difference Fresh Pursuit -$ -$ Exposure DifferenceIn the Line of Duty -$ -$ Sub-Total AD&D First Responders Statutory:2-Year Term - Annual Installments 2-Year Term - Annual Installments # of Employees (2020:2022) Hartford Life & Accident Insurance Co.10/1/2022 - 10/1/2024 10/1/2022 - 10/1/2024 Exposure Difference Terrorism Premium DifferenceSub-Total Atlantic Specialty Insurance Company Martime Employers Liability 10,000$ 10,000$ Premium DifferenceSub-Total Sub-Total Maritime Employers Liability:Payroll TRIA Terrorism Underground Storage Tanks 200,000$ 200,000$ Unscheduled Locations 100,000$ 100,000$ This proposal is intended to give a brief overview. Higher limits may be available. Please refer to coverage forms for complete details regarding definition of terms, exclusions and limitations. 16.E.5.b Packet Pg. 984 Attachment: Collier Co Renewal Summary And Premium Comparison (26462 : Approval to Purchase