Agenda 08/22/2023 Item #16B 8 (Updated Collier area Transit Transit Asset Management)16.B.8
08/22/2023
EXECUTIVE SUMMARY
Recommendation to approve an updated Collier Area Transit Transit Asset Management (TAM) Plan and
Public Transportation Agency Safety Plan (PTASP) to reflect and identify the new Public Transit &
Neighborhood Enhancement (PTNE) Division Director, Brian Wells, as the Accountable Executive, to ensure
compliance with 49 C.F.R. Parts 625 and 673.
OBJECTIVE: To ensure compliance with 49 C.F.R. Parts 625 and 673 by obtaining approval for updates to
Collier Area Transit's Transit Asset Management (TAM) Plan and Public Transportation Agency Safety Plan
(PTASP).
CONSIDERATIONS: On July 26, 2016, the Federal Transit Administration (FTA) published the final TAM rule
requiring all recipients and subrecipients of Federal transit funding that own, operate, or manage public
transportation capital assets to develop and implement TAM plans (49 C.F.R. Part 625). The rule also defines the
term "state of good repair," and requires that public transportation providers establish state of good repair standards
and performance measures for four asset categories: rolling stock, equipment, transit infrastructure, and facilities.
The rule became effective on October 1, 2018, and requires an update to the plan every four years.
The TAM Plan for Collier Area Transit (CAT) was originally adopted on October 23, 2018, Agenda Item 16D 16.
The TAM Plan was updated and adopted four years later on November 8', 2022, Agenda Item 16A9 (in accordance
with 49 C.F.R. § 625.29(c)).
In addition to requiring the TAM Plan, on July 19, 2018, FTA published the Public Transportation Agency Safety
Plan Final Rule, which requires certain operators of public transportation systems that receive federal funds under
FTA's Urbanized Area Formula Grants, to develop safety plans that include the processes and procedures to
implement Safety Management Systems (SMS) (49 C.F.R. Part 673). The PTASP regulation implements a
proactive, risk -based approach to managing transit safety and requires recipients and subrecipients of financial
assistance under the Urbanized Area Formula Program (49 U.S.C. § 5307) to have an Agency Safety Plan.
The PTASP for CAT was originally adopted on May 12, 2020, Agenda Item 16D5. Subsequently, the Bipartisan
Infrastructure Law was enacted and included new requirements for Public Transportation Agency Safety Plans.
Staff made the required modifications to CAT's PTASP, including establishing an Agency Safety Committee and
documenting the committee's review and approval of the plan. The updated plan was adopted by the Board on
December 13', 2022, Agenda Item 16Al2.
Federal regulations require CAT, the TAM Plan, and PTASP to identify the "Accountable Executive" who is
responsible for CAT and implementing the TAM Plan and PTASP. Staff is recommending that the Board update
CAT's TAM Plan and PTASP to remove Michelle Arnold as the Accountable Executive and reflect and identify the
new Public Transit & Neighborhood Enhancement (PTNE) Division Director, Brian Wells as the Accountable
Executive, to ensure compliance with federal regulations.
FISCAL IMPACT: Approval of the PTASP & TAM Plan ensures compliance with federal requirements to receive
annual appropriations awarded by FTA. FTA grant programs are typically funded within CAT Grant Fund (4031).
GROWTH MANAGEMENT IMPACT: This item is consistent with the Transportation Element of the Growth
Management Plan.
LEGAL CONSIDERATIONS: This item has been approved as to form and legality and requires a majority vote
for Board approval. -DDP
RECOMMENDATION: To approve an updated Collier Area Transit Transit Asset Management (TAM) Plan and
Public Transportation Agency Safety Plan (PTASP) to reflect and identify the new Public Transit & Neighborhood
Packet Pg. 683
16.B.8
08/22/2023
Enhancement (PTNE) Division Director, Brian Wells, as the Accountable Executive, to ensure compliance with 49
C.F.R. Parts 625 and 673.
Prepared By: Omar Deleon, Public Transit Manager
ATTACHMENT(S)
1. [linked] Collier County PTASP Final Draft- 8-11-23
2. TAM Plan 2023(PDF)
Packet Pg. 684
16.B.8
08/22/2023
COLLIER COUNTY
Board of County Commissioners
Item Number: 16.B.8
Doc ID: 26363
Item Summary: Recommendation to approve an updated Collier Area Transit (CAT) Transit Asset Management
(TAM) Plan and Public Transportation Agency Safety Plan (PTASP) to reflect and identify the new Public Transit
& Neighborhood Enhancement (PTNE) Division Director, Brian Wells, as the Accountable Executive, to ensure
compliance with 49 C.F.R. Parts 625 and 673.
Meeting Date: 08/22/2023
Prepared by:
Title: Planner, Senior — Public Transit & Neighborhood Enhancement
Name: Omar Deleon
08/14/2023 8:44 AM
Submitted by:
Title: — Public Transit & Neighborhood Enhancement
Name: Brian Wells
08/14/2023 8:44 AM
Approved By:
Review:
Public Transit & Neighborhood Enhancement
Public Transit & Neighborhood Enhancement
Public Transit & Neighborhood Enhancement
Transportation Management Operations Support
Transportation Management Operations Support
Transportation Management Services Department
Grants Erica Robinson
Transportation Management Services Department
County Attorney's Office
Office of Management and Budget
Grants
County Attorney's Office
Office of Management and Budget
County Manager's Office
Board of County Commissioners
Brian Wells
Yousi Cardeso
Caroline Soto
Brandy Otero
Nicole Diaz
Jeanne Marcella
Department
Level 2 Grants Review
Trinity Scott
Derek D. Perry
Level 2 Attorney Review
Debra Windsor
Level 3 OMB Gatekeeper Review
Therese Stanley
Additional Reviewer
Jeffrey A. Klatzkow Level 3 County Attorney's Office Review
Blanca Aquino Luque Additional Reviewer
Amy Patterson
Level 4 County Manager Review
Geoffrey Willig
Meeting Pending
Director Review Completed
08/14/2023 8:53 AM
Additional Reviewer Completed
08/14/2023 9:11 AM
Additional Reviewer Completed
08/14/2023 1:34 PM
Additional Reviewer Completed
08/14/2023 1:53 PM
Additional Reviewer Completed
08/14/2023 2:00 PM
Transportation Management Services
Completed 08/14/2023 2:25 PM
Completed 08/14/2023 2:29 PM
Transportation Completed
08/14/2023 2:44 PM
Completed 08/14/2023 3:12 PM
Completed 08/14/2023 3:16 PM
Completed 08/14/2023 3:33 PM
Completed 08/15/2023 9:37 AM
Completed 08/15/2023 10:57 AM
Completed 08/16/2023 2:37 PM
08/22/2023 9:00 AM
Packet Pg. 685
TAM Plan
TAM Plan Name: Collier County
TAM Plan Type: Tier II
Agency Name: Collier County
Account Executive Name: Brian Wells
Last Modified Date: 08/01/2023
Introduction
Brief Overview
Collier Area Transit (CAT) provides Fixed Route, ADA Complementary Paratransit, and Transportation Disadvantaged services for Collier County. C/
currently owns 67 Revenue Service Vehicles; 6 Service Vehicles; 2 Transfer Centers; 1 Administrative Building; 1 Maintenance/Operations Building;
Fueling Island and Storage Building; and 1 Bus Wash Facility. Maintenance of the facilities and buses is performed by Collier County, however, a
contractor operates the bus services for CAT.
Methods for Target -Setting
Collier Area Transit adheres to FTA and FDOT vehicle replacement requirements for useful life and mileage. Collier County Facilities targets are set
utilizing Transit Economic Requirements Model (TERM) Scale and useful life.
Performance Tarqets & Measures
Agency
Asset
Asset Class
2022
2023
2024
2025
2026
2027
Name
Category
Target
Target
Target
Target
Target
Target
Collier
Equipment
Non Revenue/Service
25%
0%
100%
100%
100%
0%
County
Automobile
Collier
Equipment
Other Rubber Tire
25%
0%
0%
0%
40%
60%
County
Vehicles
Collier
Facilities
Maintenance
25%
100%
100%
100%
0%
0%
County
Collier
Facilities
Passenger Facilities
0%
0%
0%
0%
0%
0%
County
Collier
Facilities
Bus Wash Facility
0%
0%
0%
0%
0%
County
Collier
Facilities
Fuel Station
0%
0%
0%
0%
0%
County
Collier
Revenue
BU - Bus
25%
0%
0%
4%
12%
12%
County
Vehicles
Collier
Revenue
CU - Cutaway
25%
0%
0%
4%
8%
0%
County
Vehicles
Collier
Revenue
VN - Van
25%
100%
25%
25%
0%
0%
County
Vehicles
Capital Asset Inventory
Asset Inventory Summary
Asset Category/Class
Total
Number
Avg
Age
Avg
Mileage
Avg Replacement
Cost/Value
Total Replacement
Cost/Value
Revenue Vehicles
66
5.2
236,511
$262,840.18
$17,347,452.00
BU - Bus
32
6.6
378,345
$454,679.00
$14,549,728.00
CU - Cutaway Bus
30
3.4
102,748
$82,286.00
$2,468,580.00
VN - Van
4
7.0
105,064
$82,286.00
$329,144.00
Equipment
6
4.5
N/A
$23,952.67
$143,716.00
Non Revenue/Service
Automobile
1
5.0
N/A
$26,700.00
$26,700.00
Other Rubber Tire
Vehicles
5
4.4
N/A
$23,403.20
$117,016.00
Facilities
5
18.8
N/A
$5,945,972.60
$29,729,863.00
Maintenance
1
37.0
N/A
$18,000,000.00
$18,000,000.00
Passenger Facilities
2
22.5
N/A
$5,120,185.00
$10,240,370.00
Bus Wash Facility
1 1
5.0
1 N/A
1 $921,800.00
$921,800.00
Fuel Station
1 1
7.0
1 N/A
1 $567,693.00
$567,693.00
Condition Assessment
Packet Pg. 686
Asset Condition Summary
Number
% of
of
Avg
Total
% At or
Track
Facilities
Asset
Total
Avg
Avg
Replacement
Replacement
Exceeds
Miles
less
Category/Class
Number
Age
Mileage
Cost/Value
Cost/Value
ULB
in
than 3
Slow
on
Zone
TERM
scale
Revenue
66
5.2
236,511
$262,840.18
$17,347,452.00
5%
N/A
N/A
Vehicles
BU - Bus
32
6.6
378,345
$454,679.00
$14,549,728.00
6%
N/A
N/A
CU - Cutaway
30
3.4
102,748
$82,286.00
$2,468,580.00
0%
N/A
N/A
Bus
VN - Van
4
7.0
105,064
$82,286.00
$329,144.00
25%
N/A
N/A
Equipment
6
4.5
N/A
$23,952.67
$143,716.00
0%
N/A
N/A
Non
Revenue/Service
1
5.0
N/A
$26,700.00
$26,700.00
0%
N/A
N/A
Automobile
Other Rubber
5
4.4
N/A
$23,403.20
$117,016.00
0%
N/A
N/A
Tire Vehicles
Facilities
5
18.8
N/A
$6,194,867.25
$29,900,014.00
N/A
N/A
1
Maintenance
1
37.0
N/A
$18,169,791.00
$18,169,791.00
N/A
N/A
1
Passenger
2
22.5
N/A
$5,120,185.00
$10,240,370.00
N/A
N/A
0
Facilities
Bus Wash
1
5.0
N/A
$921,800.00
$921,800.00
N/A
N/A
0
Facility
Fuel Station
11
17.0
1 N/A
1 $567,693.00
$567,693.00
1N/A
N/A
10
Decision Support
Decision Support Tools
The following tools are used in making investment decisions-
Process/Tool
Brief Description
OMS Cartegraph, is a software system that tracks assets and work orders associated with
OMS
such assets to help estimate necessary maintenance and replacement year for assets. An
CarteGraph
evaluation of our fleet is based on the year, mileage, and any other field specified in the
report. The system produces an Overall Condition Index (OCI) that helps identify the
replacement schedule.
Faster is a software system used by the County Fleet Division to track the maintenance,
Faster
age, and mileage of the Transit fleet. This information is used to determine the
replacement or overhauling of the fleet.
Investment Prioritization
The Florida Department of Transportation and the Federal Transit Administration determine the replacement schedule of assets purchased through g
funds. Collier Area Transit will replace vehicles and equipment per this policy. The maintenance schedules for vehicles and equipment will be establi:
according to the original manufacturer's recommendations. Facility investments will be based on available funding and condition rating.
Proposed Investments
Project Name
Project
Asset
Asset Class
Cost
Priority
Updated Date
Year
Category
Replacement of 2
2026
Equipment
Other Rubber
$46,000.00
Low
5/11/2022
Support Vans
Tire Vehicles
3:41:42 PM
Replacement of
2026
Equipment
Other Rubber
$26,200.00
Low
Support Truck
Tire Vehicles
two (2) 40ft Bus
2025
Revenue
BU - Bus
$1,160,000.00
Medium
9/16/2022
Replacement
Vehicles
12:24:26 PM
Five (5) 35ft Buses
2024
Revenue
BU - Bus
$2,800,000.00
Medium
Replacement
Vehicles
Replace 4 Cutaway
2024
Revenue
CU - Cutaway
$360,000.00
Medium
Vehicles
Vehicles
Bus
Replacement
9/22/2022
Maintenance and
2024
Facilities
Maintenance
$18,000,000.00
High
4:40:59 PM
Operations Facility
40' Bus Replacement
2023
Revenue
BU - Bus
$489,000.00
Medium
9/16/2022
Vehicles
12.21.32 PM
Support truck
2023
Equipment
Other Rubber
$26,200.00
Medium
M
N
O
N
M
a
E
r
r
a
Packet Pg. 687
replacement
Tire Vehicles
Replace 3 Cutaway
2023
Revenue
CU - Cutaway
$250,000.00
Medium
Vehicles
Vehicles
Bus
Signature
I, Brian Wells , hereby certify on 08/01/2023 that the information provided in this TAM Plan is accurate, correct and complete.
Packet Pg. 688
TAM Plan Appendix
TAM Plan Name: Collier County
TAM Plan Type: Tier 11
Agency Name: Collier County
Account Executive Name: Brian Wells
Last Modified Date: 08/01/2023
Appendix A: Asset Register
Revenue Vehicles
Total
No of
Transit
Percent
Group
Agency
Asset
Asset
Asset
Manufacture
NTD
Count/Total
Count
Fleet
Average
Active
Active
Non -Dedicated
Capital
Agency
Unit
Rebuild
Type of
Grant
FTA
Plan
Manually
Name
Category
Class
Asset Name
Owner
Year
ID
RVI ID
Manufacturer
Model
Number of
/
ID
Vehicle
Fleet
Fleet
Fleet
Responsibility?
Capital
Replacement
Year
Last
number/FAIN
Funded
Sponsor
Added/Updated/C iee
vehicles
Fleet
Mileage
mileage
vehicles
Responsibility
Cost/Value
Renewal
�a/off
Name
Record?
Owned
outright
Collier
Revenue
BU -
CC2-1408, CC2-1409
by
2017
40140
360781
Gillig
Low Floor
2
Count
343790
No
Yes
o
100.00 /o
$476,561.00
FY14 5307
a
100.00 /o
Yes a
County
Vehicles
Bus
public
Corporation
06
agency
a
(OOPA)
Owned
—
a
outright
M
Collier
Revenue
BU -
CC2-1122
by
2016
40140
349995
Freightliner
Legacy
1
Count
110026
No
Yes
o
100.00 /o
$463,183.00
FY13 5307
o
90.00 /o
Yes
County
Vehicles
Bus
public
Corporation
M
agency
N
N
(OOPA)
Owned
a
outright
a
Collier
Revenue
BU -
CC2-1719
by
2018
40140
360782
Gillig
Low Floor
1
Count
185599
No
Yes
°
100.00 /o
$463,183.00
FY16 5307
100.00%
Yes
County
Vehicles
Bus
public
Corporation
E
agency
U
(OOPA)
a
Owned
—
outright
Collier
Revenue
BU -
CC2-1008
by
2015
40140
347891
Gillig
Lowfloor
1
Count
515598
No
Yes
100.00 /o
$489,561.00
FY13 5307
99.00%
Yes
County
Vehicles
Bus
public
Corporation
agency
(OOPA)
Owned
outright
FY10 5307,
Collier
Revenue
BU -
CC2-619,CC2-620, CC2-621, CC2-659, CC2-660
by
2012
40140
51111
Gillig
Lowfloor
5
Count
574113
No
Yes
o
100.00 /o
$476,561.00
FY11 5307,
o
100.00 /o
Yes
County
Vehicles
Bus
public
Corporation
5307 Flex
agency
(OOPA)
Owned
outright
Collier
Revenue
BU -
CC2-513,CC2-514
by
2010
40140
388707
Gillig
Low floor
2
Count
611169
No
Yes
o
100.00 /o
$476,561.00
FY09 5307
Y09ARR
0
100.00 /o
Yes
County
Vehicles
Bus
public
Corporation
agency
Packet Pg. 689
(OOPA)
Owned
outright
16.B.8.b
Collier
Revenue
BU -
CC2-799, CC2-800
by
2014
40140
328423
Gillig
Lowfloor
2
Count
620441
No
Yes
°
100.00 /o
$489,561.00
FY12 5307
°
97.00 /o
Yes
County
Vehicles
Bus
public
Corporation
agency
(OOPA)
Owned
outright
FY20 5307/
Collier
Revenue
BU -
CC2-2725, CC2-2726, CC2-2727, CC2-2728, CC2-2729
by
2022
40140
00000
GILLIG
5
Count
12600
No
Yes
°
100.00 /°
$460,844.00
FY20 5307
°
100.00 /°
Yes
County
Vehicles
Bus
public
FLEX
agency
(OOPA)
Owned
outright
Collier
Revenue
BU -
CC2-2601
by
2022
40140
00000
GILLIG
1
Count
25338
No
Yes
°
100.00 /°
$469,799.00
FY20 5307
°
100.00 /°
Yes
County
Vehicles
Bus
public
CARES
agency
(OOPA)
Owned
outright
Collier
Revenue
CU _
Cutaway
CC2-2700,CC2-2701,CC2-2702,CC2-2703,CC2-2704,CC2-2705
by
2021
40140
393275
Goshen
Impulse
6
Count
18851
No
Yes
°
100.00 /°
$82,286.00
FY20 5310
°
80.00 /°
a
Yes
County
Vehicles
Bus
public
agency
(OOPA)
06
Owned
a
outright
a
Collier
Revenue
BU -
CC2-2568, CC2-2569
by
2020
40140
393274
Home Town
Villager
2
Count
20337
No
Yes
o
100.00 /o
$209,456.00
FY17 5307
o
97.00 /o
r>
Yes
County
Vehicles
Bus
public
Trolley
agency
(OOPA)
M
N
O
Owned
r-
outright
a
Collier
Revenue
BU -
CC2-1917
by
2019
40140
380299
Gillig
Low Floor
1
Count
120057
No
Yes
°
100.00 /°
$463,183.00
FY16 5307
°
100.00 /°
Yes <
County
Vehicles
Bus
public
Corporation
agency
(OOPA)
E
Owned
M
outright
r
Collier
Revenue
BU -
CC2-1620,CC2-1621,CC2-1622,CC2-1623
by
2017
40140
388706
Gillig
Low floor
4
Count
248217
No
Yes
°
100.00 /°
$463,183.00
FY15 5307,
°
95.00 /°
Yes
County
Vehicles
Bus
public
Corporation
FY15 5339
agency
(OOPA)
Owned
outright
Collier
Revenue
CutawayCC2-1115,CC2-1117
by
2015
40140
340686
Glaval Bus
Sort
P
2
Count
268981
No
Yes
100.00%
$82,286.00
FY14 5310
80.00 /°
Yes
County
Vehicles
Bus
public
agency
(OOPA)
Owned
outright
Collier
Revenue
CutawayCC2-1842,CC2-1843,CC2-1844,CC2-1845
by
2017
40140
360652
Glaval Bus
Universal
4
Count
186944
No
Yes
100.00%
$82,286.00
FY16 5310
°
80.00/°
Yes
County
Vehicles
public
Bus
agency
(OOPA)
Collier
Revenue
VN -
CC2-1376, CC2-1377,CC2-1378
Owned
2016
40140
353308
Mobility
MV-1
3
Count
93764
No
Yes
100.00%
$82,286.00
FY15 5310
°
80.00 /o
Packet Pg. 690
Yes
outright
by
16.B.8.b
County
Vehicles
Van
public
Ventures
agency
(OOPA)
Owned
outright
Collier
Revenue
VN -
CC2-868
by
2012
40140
340687
Mobility
MV1
1
Count
138965
No
Yes
100.00 /°
$82,286.00
FY13 5310
80.00%
Yes
County
Vehicles
Van
public
Ventures
agency
(OOPA)
Owned
Cu -
outright
Champion
FY18
Collier
Revenue
Cutaway
CC2-2342,CC2-2343,CC2-2344,CC2-2345,CC2-2393,CC2-2477,CC2-2480,CC2-2481,CC2-2482,CC2-2478,CC2-2479,CC2-2480
by
2019
40140
387806
Motor Coach
Challenger
11
Count
60519
No
Yes
°
100.00 /°
$82,286.00
5310,FY19
°
73.00 /°
Yes
County
Vehicles
Bus
public
Inc.
5310, Shirley
agency
Conroy
(OOPA)
Owned
Cu _
outright
_
Collier
Revenue
Cutaway
CC2-1410,CC2-1411,CC2-1412
by
2016
40140
353842
Glaval Bus
Sport
3
Count
222671
No
Yes
°
100.00 /°
$82,286.00
FY15 5310
°
80.00 /°
YesBus a
County
Vehicles
public
agency
(OOPA)
a
Owned
06
outright
a
Collier
Revenue
BU -
60094
by
2006
40140
18726
GILLIG
1
Count
909544
No
Yes
°
100.00 /o
$463,918.00
5307 FY06
°
100.00 /°
Yes a
County
Vehicles
Bus
public
agency
co
(OOPA)
Owned
M '
N
O
Cu _
outright
r_
Collier
Revenue
Cutaway
CC2-2194,CC2-2195,CC2-2196,CC2-2197
by
2019
40140
379776
Ford Motor
transit
4
Count
87473
No
Yes
100.00%
$82,286.00
FY17 5310
80.00%
`—°
Yes a
County
Vehicles
Bus
public
Corporation
a
agency
(OOPA)
Owned
outright
U
Collier
Revenue
BU -
CC2-242
by
2007
40140
32291
Gillig
Lowfloor
1
Count
681097
No
Yes
°
100.00 /°
$463,183.00
FY07 5307
°
89.00 /°
r
a
Yes
County
Vehicles
Bus
public
Corporation
agency
(OOPA)
Owned
outright
Collier
Revenue
BU -
CC2-497, CC2-498, CC2-499
by
2010
40140
41109
Gillig
Lowfloor
3
Count
813960
No
Yes
100.00%
$476,561.00
FY08 5307
100.00 °
/°
Yes
County
Vehicles
Bus
public
Corporation
agency
(OOPA)
Equipment
Total
No of
Transit
Dollar
Percent
Group
Agency
Asset
Asset
Asset
Manufacture
NTD
ID/Serial
Count/Total
Count
Fleet
Average
Active
Active
Non -Dedicated
Capital
Agency
Unit
Year of
Grant
FTA
Plan
Manually
Updated
Name
Category
Asset Class
Name
Owner
Year
ID
No
Manufacturer
Model
Number of
/
ID
Vehicle
Fleet
Fleet
Fleet
Responsibility?
Capital
Replacement
the
number/FAIN
Funded
Sponsor
Added/Updated/Cloned
Date
vehicles
Fleet
Mileage
mileage
vehicles
Responsibility
Cost/Value
Estimated
(°�0)
Name
Record?
(%)
Cost
Collier
Equipment
Other Rubber
F150XLT
Collier
2016
40140
CC2-1402
Ford
F150XLT
1
Count
117067
No
Yes
100.00%
$26,200.00
2018
FY14 5307
92.00%
Yes
9/22/2022
Packet Pg. 691
County
Tire Vehicles
CC2-1402
County
4.35:11
PM
5/11/2022
Collier
Equipment
Other Rubber
Escape
Collier
2019
40140
CC2-2019
Ford
Escape
1
Count
17936
No
Yes
°
100.00%
$23,170.00
2019
FY17 5307
°
100.00%
Yes
2:49:59
County
Tire Vehicles
CC2-2019
County
PM
5/11/2022
Collier
Equipment
Other Rubber
Transit
Collier
2018
40140
CC2-2107
Ford
Transit
1
Count
54608
No
Yes
100.00%
$22,873.00
2018
FY17 5307
100.00%
Yes
2:37:34
County
Tire Vehicles
CC2-2107
County
PM
5/11/2022
Collier
Equipment
Other Rubber
Transit
Collier
2018
40140
CC2-2106
Ford
Transit
1
Count
57006
No
Yes
100.00%
$22,873.00
2018
FY17 5307
100.00%
Yes
2:34:08
County
Tire Vehicles
County
PM
5/11/2022
Collier
Equipment
Other Rubber
F150XL
Collier
2017
40140
CC2-1662
Ford
F150XL
1
Count
125356
No
Yes
100.00%
$21,900.00
2018
FY15 5307
100.00%
Yes
2.22:26
County
Tire Vehicles
CC2-1662
County
PM
Non
5/11/2022
Collier
Equipment
Revenue/Service
Taurus
Collier
2017
40140
CC2-1553
Ford
Taurus
1
Count
27155
L-
No
Yes
100.00%
$26,700.00
2017
FY15 5307
73.00%
Yes
2:20:12
County
CC2-1553
County
Automobile
I
I
I
PM
Facilities
Transit
Number
Percent
Group
Agency
Asset
Asset
NTD
Year
Square
ID/Serial
Capital
Agency
Unit
of
Grant
FTA
Plan
Manually
Updated
Name
Category
Asset Class
Asset Name
Owner
ID
Built
Street Address
Footage
No
Count
Responsibility?
Capital
Replacement
parking
number/FAIN
Funded
Sponsor
Added/Updated/Cloned
Date
Responsibility
Cost/Value
spaces
%
Name
Record?
9/22/2022
Collier
Facilities
Bus Wash
Bus Wash
Collier
40140
2017
8300 Radio
4198
10968
1
Yes
100.00%
$921,800.00
1
5307 Flex
100.00%
Yes
5:41:09
County
Facility
County
Rd, Naples, FL,34104
PM
Collier
Collier
8300 Radio
FY13 5339,
9/22/2022
Facilities
Fuel Station
Fuel Island
40140
2015
1346
10969
1
Yes
100.00%
$567
8
FY07 5309
°
/° 100.00,693.00
Yes
5.40.16
County
County
Rd, Naples, FL, 34104
FY06 5309
PM
Maintenance
9/22/2022
Collier
Facilities
Maintenance
and
Collier
40140
1985
8300 Radio
24051
10966
1
Yes
100.00%
$18,000,000.00
80
FY13 5339
°
2.00 /°
Yes
4:37:48
County
Operations
County
Rd, Naples, FL,34104
Facility
PM
8300 Radio
FY13 5307,
Rd
FY09 5309,
5/11/2022
Collier
Facilities
Passenger
Passenger
Collier
40140
1985
8300 Radio
14000
18919
1
Yes
°
100.00 /°
$6,040,370.00
50
FY14 5339,
°
50.00 /°
Yes
2:58:20
County
Facilities
Station and
County
Rd, Naples, FL,34104
FY08 5309,
PM
Admin
FY13 5309,
Building
FY09 5309
5/11/2022
Collier
Facilities
Passenger
3355 East
Collier
40140
2014
3355 East Tamiami
20900
10967
1
Yes
100.00%
$4,200,000.00
8
FDOT
0.00%
Yes
2:57:40
County
Facilities
Tamiami Trl
County
Trl,Naples, FL,34112
PM
Appendix B: Asset Condition Data
131: Revenue Vehicle Assets
Count/Total
No of
Average
Total
Unit
Useful Life
Past Useful
Default
Percent
Group
Manually
Agency
Asset
Asset
Asset Name
NTD
RVI ID Number of
Active
Vehicle
Active
Replacement
Age
Benchmark
Life
Notes
Useful Life
Grant
FTA
Plan
Added/Updated/Cloned
Updated
Name
Category
Class
ID
vehicles
Fleet
Mileage
Fleet
Cost/Value
(Yrs)
(Yrs)
Benchmark
Benchmark
number/FAIN
Funded
Sponsor
Record?
Date
vehicles
mileage
(%)
Name
Collier
I Revenue
I BU -
I CC2-1408, CC2-1409
40140
1 360781 1 2
1
1343790
$476,561.00
5
14
1No
Yes
I FY14 5307
1100.00%1
IYes
9/22/2022
Packet Pg. 692
County
Vehicles
Bus
5.37:54
PM
9/22/2022
Collier
Revenue
BU -
CC2-1122
40140
349995
1
110026
$463,183.00
6
14
FNo
Yes
FY13 5307
90.00%
Yes
5:37:27
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
CC2-1719
40140
360782
1
185599
$463,183.00
4
14
No
Yes
FY16 5307
100.00%
Yes
5:36:57
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
CC2-1008
40140
347891
1
515598
$489,561.00
7
14
No
Yes
FY13 5307
99.00%
Yes
5:36:32
County
Vehicles
Bus
PM
FY10 5307,
9/22/2022
Collier
Revenue
BU -
CC2-619,CC2-620, CC2-621, CC2-659, CC2-660
40140
51111
5
574113
$476,561.00
10
14
No
Yes
FY11 5307,
100.00%
Yes
5.34:39
County
Vehicles
Bus
5307 Flex
PM
9/22/2022
Collier
Revenue
BU -
CC2-513,CC2-514
40140
388707
2
611169
$476,561.00
12
14
No
Yes
FY09 5307
100.00%
Yes
5:34:09
County
Vehicles
Bus
ARRA
PM
9/22/2022
Collier
Revenue
BU -
CC2-799, CC2-800
40140
328423
2
620441
$489,561.00
8
14
No
Yes
FY12 5307
97.00%
Yes
5:33:35
County
Vehicles
Bus
PM
FY20 5307/
9/22/2022
Collier
Revenue
BU -
CC2-2725, CC2-2726, CC2-2727, CC2-2728, CC2-2729
40140
00000
5
12600
$460,844.00
0
14
No
Yes
FY20 5307
100.00%
Yes
5:32:45
County
Vehicles
Bus
FLEX
PM
9/22/2022
Collier
Revenue
BU -
CC2-2601
40140
00000
1
25338
$469,799.00
0
14
No
Yes
FY20 5307
100.00%
Yes
5.32:20
County
Vehicles
Bus
CARES
PM
CU -
9/22/2022
Collier
Revenue
Cutaway
CC2-2700,CC2-2701,CC2-2702,CC2-2703,CC2-2704,CC2-2705
40140
393275
6
18851
$82,286.00
1
10
No
Yes
FY20 5310
80.00%
Yes
5:31:53
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
CC2-2568, CC2-2569
40140
393274
2
20337
$209,456.00
2
14
No
Yes
FY17 5307
97.00%
Yes
5:31:30
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
CC2-1917
40140
380299
1
120057
$463,183.00
3
14
No
Yes
FY16 5307
100.00%
Yes
5:30:56
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
CC2-1620,CC2-1621,CC2-1622,CC2-1623
40140
388706
4
248217
$463,183.00
5
14
No
Yes
FY15 5307
95.00%
Yes
5.30:24
County
Vehicles
Bus
FY15 5339
PM
CU -
9/22/2022
Collier
Revenue
Cutaway
CC2-1115,CC2-1117
40140
340686
2
268981
$82,286.00
7
10
No
Yes
FY14 5310
80.00%
Yes
5:29:57
County
Vehicles
Bus
PM
CU -
9/22/2022
Collier
Revenue
Cutaway
CC2-1842,CC2-1843,CC2-1844,CC2-1845
40140
360652
4
186944
$82,286.00
5
10
No
Yes
FY16 5310
80.00%
Yes
5:29:32
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
VN -
CC2-1376, CC2-1377,CC2-1378
40140
353308
3
93764
$82,286.00
6
8
No
Yes
FY15 5310
80.00%
Yes
5:28:57
County
Vehicles
Van
PM
9/22/2022
Collier
Revenue
VN -
CC2-868
40140
340687
1
138965
$82,286.00
10
8
Yes
Yes
FY13 5310
80.00%
Yes
5.28:12
County
Vehicles
Van
PM
Collier
Revenue
CU -
FY18
9/22/2022
County
Vehicles
Cutaway
CC2-2342,CC2-2343,CC2-2344,CC2-2345,CC2-2393,CC2-2477,CC2-2480,CC2-2481,CC2-2482,CC2-2478,CC2-2479,CC2-2480
40140
387806
11
60519
$82,286.00
3
10
No
Yes
5310,FY19
73.00%
Yes
5:27:51
Packet Pg. 693
5310, Shirley
Bus
Conroy
PM
Cu -
9/22/2022
Collier
Revenue
Cutaway
CC2-1410,CC2-1411,CC2-1412
40140
353842
3
222671
$82,286.00
6
10
No
Yes
FY15 5310
80.00%
Yes
5:25:44
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
60094
40140
18726
1
909544
$463,918.00
16
14
Yes
Yes
5307 FY06
100.00%
Yes
5:25:16
County
Vehicles
Bus
PM
Cu -
9/22/2022
Collier
Revenue
Cutaway
CC2-2194,CC2-2195,CC2-2196,CC2-2197
40140
379776
4
87473
$82,286.00
3
8
No
No
FY17 5310
80.00%
Yes
5:23:51
County
Vehicles
Bus
PM
9/22/2022
Collier
Revenue
BU -
CC2-242
40140
32291
1
681097
$463,183.00
15
14
Yes
Yes
FY07 5307
89.00%
Yes
4.33:45
County
Vehicles
Bus
PM
9/16/2022
Collier
Revenue
BU -
CC2-497, CC2-498, CC2-499
40140
41109
3
813960
$476,561.00
12
14
No
Yes
FY08 5307
100.00%
Yes
11:11:23
County
Vehicles
Bus
AM
132: Equipment Assets
Count/Total
No of
Average
Total
Unit
Useful Life
Past Useful
Default
Percent
Group
Manually
Agency
Asset
Asset Class
Asset
NTD
ID/Serial
Number of
Active
Vehicle
Active
Replacement
Age
Benchmark
Life
Notes
Useful Life
Grant
FTA
Plan
Added/Updated/Cloned
Updated
Name
Category
Name
ID
No
vehicles
Fleet
Mileage
Fleet
Cost/Value
(Yrs)
(Yrs)
Benchmark
Benchmark
number/FAIN
Funded
Sponsor
Record?
Date
vehicles
mileage
(%)
Name
9/22/2022
Collier
Equipment
Other Rubber
F150XLT
40140
CC2-1402
1
117067
$26,200.00
6
14
No
Yes
FY14 5307
92.00%
Yes
4:35:11
County
Tire Vehicles
CC2-1402
PM
Vehicle
is
Collier
Other Rubber
Escape
classified
5/11/2022
Equipment
40140
CC2-2019
1
17936
$23,170.00
3
8
No
as
No
FY17 5307
°
100.00%
Yes
2.49:59
County
Tire Vehicles
CC2-2019
Sports
PM
Utility
Vehicle
Collier
Other Rubber
Transit
5/11/2022
Equipment
40140
CC2-2107
1
54608
$22,873.00
4
14
No
Yes
FY17 5307
100.00%
Yes
2:37:34
County
Tire Vehicles
CC2-2107
PM
Collier
Other Rubber
5/11/2022
Equipment
Transit
40140
CC2-2106
1
57006
$22,873.00
4
14
No
Yes
FY17 5307
100.00%
Yes
2:34:08
County
Tire Vehicles
PM
5/11/2022
Collier
Equipment
Other Rubber
F150XL
40140
CC2-1662
1
125356
$21,900.00
5
14
No
Yes
FY15 5307
100.00%
Yes
2:22:26
County
Tire Vehicles
CC2-1662
PM
Collier
Non
Taurus
5/11/2022
Equipment
Revenue/Service
40140
CC2-1553
1
27155
$26,700.00
5
8
No
Yes
FY15 5307
73.00%
Yes
2.20:12
County
CC2-1553
Automobile
I
I
I
I
I
I
I
I
I
I PM
133: Facilities Assets
Unit
TERM
Condition
Number
Percent
Group
Manually
Agency
Asset
Asset Class
Asset Name
NTD
ID/Serial
Count
Replacement
Age(Yrs)
Scale
Assessment
of
Grant
FTA
Plan
Added/Updated/Cloned
Updated
Name
Category
ID
No
Cost/Value
Condition
Date
parking
number/FAIN
Funded
Sponsor
Record?
Date
spaces
(%)
Name
Collier
Facilities
Bus Wash
Bus Wash
40140
10968
1
$921,800.00
5 11
4
01/28/2022
1
5307 Flex
100.00%
Yes
9/22/2022
16. B.B. b
M
M
ILO
M
N
O
N
r-
a
a
aD
E
0
r
a
Packet Pg. 694
County
Facility
5.41.09
PM
Collier
FY13 5339,
9/22/2022
Facilities
Fuel Station
Fuel Island
40140
10969
1
$567,693.00
7
4
01/28/2022
8
FY07 5309,
100.00%
Yes
5:40:16
County
FY06 5309
PM
Maintenance
9/22/2022
Collier
Facilities
Maintenance
and
40140
10966
1
$18,000,000.00
37
2
01/28/2022
80
FY13 5339
2.00%
Yes
4:37:48
County
Operations
PM
Facility
8300 Radio
FY13 5307,
Rd
FY09 5309,
5/11/2022
Collier
Facilities
Passenger
Passenger
40140
18919
1
$6,040,370.00
37
4
01/28/2022
50
FY14 5339,
0
50.00%
Yes
2:58:20
County
Facilities
Station and
FY08 5309,
PM
Admin
FY13 5309,
Building
FY09 5309
Collier
Facilities
Passenger
3355 East
40140
10967
1
$4,200,000.00
8
4
01/28/2022
8
FDOT
o
0.00 /o
Yes
5/11/2022
2.57.40
County
Facilities
Tamiami Trl
PM
Appendix C: Uploaded Document(s)
Section Name Document Name
No data found
Packet Pg. 695
Public Transportation
Agency Safety Plan
August 23
Collier Area Transit
Authored by: Public Transit & Neighborhood
Enhancement Division
AideCAT
COLLIER AREA TRANSIT
Final Rule 49 CFR Part 673
The Public Transportation Agency Safety Plan (PTASP) final rule (49 C.F.R. Part
673) requires certain operators of public transportation systems that are
recipients or sub -recipients of FTA grant funds to develop safety plans that
include the processes and procedures necessary for implementing Safety
Management Systems (SMS). The rule requires that safety plan include the
processes and procedures for implementing SMS.
"Safety is a core organizational function that focuses
on management of safety risk through all aspects of
Collier Area Transit's operations."
Under Part 673, a transit agency is required to maintain documents that describe
its Safety Plan, including those related to implementation and results from
processes and activities. Also, a transit operator may have existing
documentation that describes processes, procedures, and other information
required in Part 673. These documents are referenced in our Safety Plan by the
applicable document name and its location within the appropriate sections of
the plan.
Documentation related to the implementation of this SMS; the programs,
policies, and procedures used to carry out this ASP; and the results from its SMS
processes and activities will be maintained for three years after creation. They
will be available to the FTA or other Federal or oversight entity upon request.
This document has been prepared by Collier County to meet the requirements
of this final rule.
7
Table of Contents
Section
1.
Transit Agency Information....................................4
Section
2.
Plan Development, Approval, and Updates ...........6
Section
3
— Safety Performance Targets..................................8
Section
4
— Risk Reduction Program........................................9
Section
5
— Public Health.......................................................10
Section
6
— Development and Implementation of a Safety
Management System (SMS)..................................................12
Section 7 - Safety Management Policy..................................12
Section 8 — Safety Risk Management.....................................19
Section 9 —Safety Assurance.................................................27
Section 10—Safety Promotion..............................................34
Definitions of Special Terms Used in the Safety Plan ............37
List of Acronyms Used in the Safety Plan...............................40
SRMForm..............................................................................41
Collier County System Safety Program Plan (SSPP) ...............42
MVSMS Plan.........................................................................43
3
Section 1. Transit Agency Information
Collier County is located in southwest Florida and is bordered on the northwest by Lee County and on
the northeast by Hendry County, on the east by both Broward and Miami -Dade County, on the west by
the Gulf of Mexico, and on the south by Monroe County. The county is 2,305 square miles in total size,
including water area and consists of three incorporated areas: Naples, Everglades City, and Marco
Island.
The Public Transit and Neighborhood Enhancement (PTNE) Division, a division of the Transportation
Management Services Department of Collier County Government is charged with providing fixed route
and demand response operations for residents and visitors of Collier County. The County utilizes a
contractor to perform the operations by utilizing County owned and maintained vehicles. As a
contractual requirement of 20% of paratransit trips are provided on non -County owned vehicles in
order to meet the demands of the system. The Contractor provides the resources required to operate
the delivery of services that includes, management, personnel, administration, supplies, equipment,
services to manage and administer for all of the requirements of that contractual agreement.
The fixed -route service is provided seven days a week from 3:30 a.m. to 8:50 p.m. from Monday
through Saturday (depending on the route) and 6:50 a.m. to 6:40 p.m. on Sunday. No services are
provided on major holidays, including on Thanksgiving Day, Christmas Day, New Year's Day, Memorial
Day, U.S. Independence Day, or Labor Day.
For persons who are unable to use the CAT fixed -route system due to physical or mental impairment,
the Collier Area Paratransit System is available. An eligibility application process must be completed,
and the persons must qualify in order to use the paratransit service. Trips may be scheduled that begin
and end within the Americans with Disabilities Act (ADA) corridor which is three-quarters (%) of a mile
from a CAT fixed -route. Hours of operation for Collier Area Paratransit are the same as the CAT fixed -
route bus schedule.
Transportation Disadvantaged (TD) service is also available to qualifying persons with origins or
destinations outside of the 4-mile ADA corridor. An application is required to qualify for the service
and proof of income for all household residents must be submitted. To be eligible for TD service, an
individual must be unable to transport themselves or purchase transportation because of one of the
following three criteria.
1. Mental or physical disability
2. Income status
3. Age
The TD service operates Monday through Sunday, from approximately 4 a.m. to 6 p.m.
El
Transit Agency Name
Collier Area Transit (CAT)
8300 Radio Rd. Naples, FL 34104
Transit Agency
Address
Name and Title of
Brian Wells, Director of PTNE
Accountable Executive
Name of Chief Safety
Officer or SMS
Omar Deleon, CAT Transit Manager
Executive
Mode(s) of Service
List All FTA Funding
Fixed Route, Demand
Covered by This Plan
Response Types (e.g., 5307, 5307, 5310, 5311, 5339
5310, 5311)
Mode(s) of Service
Provided by the
Motor Bus (MB), Demand Response (DR).
Transit Agency
All operating transportation services contracted through MV Transportation,
(Directly operated or
Inc.
contracted service)
Does the agency
provide transit
Yes
No
Description of
services on behalf of
®
Arrangement(s)
another transit agency
or entity?
Name and Address of
Collier County Board of County Commissioners — Collier Area Transit
Transit Agency(ies) or
Public Transit & Neighborhood Enhancement Division
Entity(ies) for Which
8300 Radio Road
Service Is Provided
Naples, FL 34104
Section 2. Plan Development, Approval, and Updates
The following section provides information on the approval process for the Plan development. This
section will also document the annual review of the plan and track all the updates that are made as a
result of the annual review or periodic changes made to the plan to improve safety.
Section 2.1— Plan Approval
Name of Entity That
Collier Area Transit (CAT)
Drafted This Plan
(A section of the Public Transit & Neighborhood Enhancement Division)
Safety Committee review and approval of PTASP Date:
Safety Committee
Signature of Accountable Executive Date of Signature
Signature by the
Accountable Executive
Brian Wells
Name of Individual/Entity That Approved This
Plan
Date of Approval
Approval by the Board of
Directors or an Equivalent
Rick LoCastro
Authority
Relevant Documentation (title and location)
Collier County Board of County Commissioners, Chairman
3299 Tamiami Trail East, Suite 303, Naples, Florida 34112
Name of Individual/Entity That Certified This Plan
Date of Certification
Brian Wells
Certification of
Compliance
Relevant Documentation (title and location)
Director of Public Transit & Neighborhood Enhancement (PTNE) Division
Section 2.2 —Version Management
A record of the complete history of successive versions of the plan shall be maintained in the table
below.
Version Number and Updates
Version
Number
Section/Pages Affected
Reason for Change
Date Issued
1
Original
Original Safety Management System (SMS) Plan
May 12, 2020
2
Added sections to comply with new requirements
Dec 13, 2022
3
Updated Accountable Executive
August 1, 2023
0
Section 2.3 — Annual Review and Update of the Public Transportation Agency Safety Plan
Each year during the month of June, a review of the Plan will be conducted by members of the Safety
Committee. All necessary revisions will be made, and the updated Plan will be signed off by the
Accountable Executive and the Collier County Board of County Commissioners.
Safety Committee
Safety Committees are required to serve as the basic forum to review safety issues and hazards, hazard
reports, safety inspections reports, accident investigations, and corrective actions. The Safety
Committee representatives are front line employee representatives and management representatives
that communicate safety concerns from their work areas to the Safety Committee, and report back to
their work groups.
The safety committee is also responsible for identifying and recommending risk -based mitigations or
strategies necessary to reduce the likelihood and severity of consequences identified through the
agency's safety risk assessment. Identifying mitigations or strategies that may be ineffective,
inappropriate, or were not implemented as intended; and identifying safety deficiencies for purposes
of continuous improvement.
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Section 3 - Safety Performance Targets
Collier Area Transit has established safety performance targets based on the safety performance
measures reported under the National Public Transportation Safety Plan. These measures will be
evaluated periodically to determine when action must be taken to address inadequate safety
performance. In conducting the assessment of the system's safety performance, the information may
not directly show us what is wrong as much as it discloses that something is wrong. A deeper look into
the information available may be required to better determine how best to address safety deficiencies.
A plan to address identified safety deficiencies could involve:
• Addressing underlying hazards and potential consequences through Safety Risk
Management;
• Changing data collection or analysis techniques to better understand what's really going
on;
• Testing and evaluating new approaches to Safety Management System (SMS) processes.
Section 3.1- Annual Safety Performance Targets
SPT category
2019
2020
2021
3-Year Average
Target
MB
DR
MB
DR
MB
DR
MB
DR
MB
DR
Total Number of
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
Fatalities
Fatality Rate per
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
0.0
300,000 VRM
Total Number of
3.0
2.0
3.0
2.0
3.0
2.0
3.0
2.0
3.0
2.0
Injuries
Injury Rate per 100,000
0.2
0.1
0.2
0.1
0.2
0.1
0.2
0.1
0.2
0.2
VRM
Total Number of Safety
3.0
3.0
3.0
3.0
3.0
3.0
3.0
3.0
3.0
3.0
Events
Safety Evert Rate per
0.2
0.2
0.2
0.2
0.2
0.2
0.2
0.2
0.2
0.2
300,000 VRM
Total Number of Major
15.0
9.0
15.0
9.0
15.0
9.0
15.0
9.0
20.0
20.0
Mechanical System
Failures
Vehicle Failures Per
1.1
0.6
1.1
0.6
1.1
0.6
1.1
0.6
2.0
2.0
100,000 VRM)
Annual VRM
1,378,866
1,406,149
1,378,356
2,406,149
1,373,856
1,406,249
1,378,866.00
1,406,149.00
1300000
1400000
Section 3.2 - Safety Performance Target Coordination
PTNE Division Director and Transit Manager will communicate regularly with Collier Metropolitan
Planning Organization (MPO) and the Florida Department of Transportation (FDOT) for establishing and
maintaining safety performance targets. An annual meeting schedule between Collier MPO and CAT
will be organized and the safety activities that impact the performance targets will be reviewed during
these meetings. Upon completion of the PTASP, in which the performance targets are established, the
safety activities will be monitored regularly, and documentation of these activities will be made
available at the annual meetings. The safety performance target review shall include discussion about
whether the targets are being met and if not, what steps will be required to better meet the established
targets. An evaluation of the targets shall also consider whether the targets are realistic and attainable.
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If it has been determined that the targets are not attainable, recommendations for modification or
replacement of the target will be considered.
On or around June 3011 of each year the Safety Performance targets will be transmitted to the Collier
MPO for their records.
Section 4 — Risk Reduction Program
Collier County is considered an urbanized area with population of 200,000 or more. Consequently, this
PTASP contains a Risk reduction program for transit operations to improve safety by reducing the
number and rates of accidents, injuries, and assaults on transit workers based on data submitted to
the National Transit Database, including:
1. A reduction of vehicular and pedestrian accidents involving buses that includes measures to
reduce visibility impairments for bus operators that contribute to accidents, including retrofits
to buses in revenue service and specifications for future procurements that reduce visibility
impairments.
2. The mitigation of assaults on transit workers, including the deployment of assault mitigation
infrastructure and technology on buses, including barriers to restrict the unwanted entry of
individuals and objects into the workstations of bus operators when a risk analysis performed
by the recipient's Safety Committee determines that such barriers or other measures would
reduce assaults on transit workers and injuries to transit workers.
Through risk identification and assessment, a determination is made of the probability and severity of
potential losses. Safety and loss control programs are developed to modify and eliminate or reduce the
risks of these exposures.
To reduce vehicular and pedestrian accidents involving buses, including measures to reduce visibility
impairments for bus operators that contribute to accidents, prompt reporting, responding and
thorough investigation of each occurrence is necessary.
Identifying all factors that came into play to cause an incident, accident, or injury, and getting down to
the root cause, is the only way to ensure proper steps will be taken to prevent a recurrence. This
includes examining driving and work procedures and revising them if found faulty; and providing the
appropriate training so that staff can recognize unusual activity and know how to respond accordingly
to prevent or reduce assault and injury to transit workers.
Operator safety is paramount for Collier Area Transit, so much so that the system has invested in
barriers to restrict the unwanted entry of individuals and objects into their workstations. An evaluation
was completed before the purchase of barrier for the agency, including monitoring other agency risk
reduction after the installation of barriers. For mitigation strategies to be effective, the evaluation of
safety risk must identify what is being done now compared to what can be done in the future to reduce
or prevent recurrence. Statistics from accidents and incidents are tracked and compared to
performance measures and targets to determine whether mitigations are effective. The risk analysis
is performed by the Safety Committee with recommendations to management.
E
Section S — Public Health
FTA encourages each transit agency to consider identifying mitigations or strategies related to
exposure to infectious diseases. The following is Collier Area Transit's Infectious Disease Plan.
To protect staff and others from infectious disease and slow the spread, workspaces will be evaluated
to identify locations where workers cannot maintain social distancing of at least 6 feet from each other
and/or customers. The following hierarchy of controls will be utilized to address these situations to
limit the spread of the virus that causes COVID-19. The PTASP Safety committee of both workers and
management staff may be consulted to effectively recognize all scenarios.
Hierarchy of Controls - Overview
Controlling exposures to occupational hazards is the fundamental method of protecting workers.
Traditionally, a hierarchy of controls has been used as a means of determining how to implement
feasible and effective control solutions.
One representation of this hierarchy is as follows:
Most Hierarchy of Controls
of feet i ve
Elimination__ Physically remove
the hazard
Substitution Replace
the hazard
• • f Isolate people
Controls
1 from the hazard
� Change the way
- people work
- IProtect the worker with
Personal Protective Equipment
Lc.ist
off ectiVC.
The idea behind this hierarchy is that the control methods at the top of graphic are potentially more
effective and protective than those at the bottom. Following this hierarchy normally leads to the
implementation of inherently safer systems, where the risk of illness or injury has been substantially
reduced.
Elimination and Substitution
Elimination and substitution, while most effective at reducing hazards, also tend to be the most difficult
to implement in an existing process. If the process is still at the design or development stage,
elimination and substitution of hazards may be inexpensive and simple to implement.
For an existing process, major changes in equipment and procedures may be required to eliminate or
substitute for a hazard.
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Engineering Controls
Engineering Controls are favored over administrative and personal protective equipment (PPE) for
controlling existing worker exposures in the workplace because they are designed to remove the
hazard at the source, before it comes in contact with the worker. Well -designed engineering controls
can be highly effective in protecting workers and will typically be independent of worker interactions
to provide this high level of protection. The initial cost of engineering controls can be higher than the
cost of administrative controls or PPE, but over the longer term, operating costs are frequently lower,
and in some instances, can provide a cost savings in other areas of the process.
Administrative Controls and PPE
Administrative controls and PPE are frequently used with existing processes where hazards are not
particularly well controlled. Administrative controls and PPE programs may be relatively inexpensive to
establish but, over the long term, can be very costly to sustain. These methods for protecting workers
have also proven to be less effective than other measures, requiring significant effort by the affected
workers.
While protecting workers, it is important to note that control recommendations or interventions to
reduce risk of spreading COVID-19 must be compatible with any safety programs and personal
protective equipment (PPE) normally required for the job task. Approaches to consider may include the
following:
COVID-19 Workplace Health and Safety Plan
• Identify an on -site workplace coordinator who will be responsible for COVID-19 assessment
and control
• When developing plans, include key employees in the workplace
• Develop plans to communicate with passengers entering the bus regarding modifications to
work or service processes
• Notify all workers that any COVID-19 concerns should be directed to the identified coordinator
• Implement flexible sick leave and supportive policies and practices
• Develop policies that encourage sick employees to stay at home without fear of reprisals, and
ensure employees are aware of these policies
• If contractors are employed in the workplace, develop plans to communicate with the
contracting company regarding modifications to work processes
Take action if an employee is suspected or confirmed to have COVID-19
• Immediately separate employees who report with or develop symptoms at work from other
employees and arrange for private transport home. These employees should self -isolate and
contact their health care provider immediately
• Close off and sanitize any areas used for prolonged periods of time by the sick person
• Employees who test positive for COVID-19 should immediately notify their employer of their
results
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• Sick employees should follow CDC recommended steps to self -isolate or seek care. Employees
should not return to work until they meet the criteria to discontinue home isolation, in
consultation with healthcare providers
Section 6 — Development and Implementation of a Safety Management System (SMS)
Collier Area Transit in coordination with the contractor has established and implemented an SMS Plan.
The SMS has appropriately been scaled to the size, scope, and complexity of the transit agency.
Safety Management System (SMS) Goals
6.1 Goal 1: SMS to reduce casualties/occurrences
Utilize a safety management systems framework to identify safety hazards, mitigate risk and reduce
casualties and occurrences resulting from transit operations to meet or exceed the acceptable level of
safety performance.
6.2 Goal 2: SMS to foster a robust safety culture
Foster agency -wide support for transit safety by establishing a culture where management is held
accountable for safety and everyone in the organization takes an active role in securing transit safety;
cultivate a generative safety culture in which employees are comfortable and encouraged to bring
safety concerns to the attention of management.
6.3 Goal 3: SMS to enhance system/equipment reliability
Provide a safe and reliable transit operations by ensuring that all vehicles, equipment and facilities are
regularly inspected, maintained and serviced as needed.
6.4 Concept of SMS Operations:
The four components of the LYNX Safety Management System are:
• Safety Policy — Establishes senior management's commitment to continually improve safety;
defines the methods, processes, and organizational structure needed to meet safety goals.
• Safety Risk Management — Determines the need for, and adequacy of, new or revised risk
based on the assessment of acceptable risk.
• Safety Assurance — evaluate the continued effectiveness of implemented risk control
strategies;
• supports the identification of new hazards.
Safety Promotion — Includes training, communication, and other actions to create a positive safety
culture within all levels of the workforce.
Section 7 - Safety Management Policy
In accordance with Part 673, Collier Area Transit has developed a policy statement that states our
organization's safety objectives and sets forwards policies, procedures and organizational structures
that will achieve the safety objectives.
Collier County Public Transit system is known as Collier Area Transit (CAT) and identifies safety and
safety management as core business functions, and we are committed to a proactive safety risk
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management process by identifying potential hazards, analyzing risks associated with those hazards,
and putting in place necessary mitigations that can save lives, reduce injuries, and reduce costs.
CAT refers to both Collier County personnel and its contractor team as "employees" of the CAT system.
Collier County and its contractor have adopted Safety Management System (SMS) principles, following
the safety management processes identified in this Safety Plan and in the corresponding plan
developed by the contractor. Working together, Collier County and its contractor will implement,
maintain, and continuously improve safety management processes to ensure CAT's employees,
customers and the general public are safe when on our property and travelling on our systems.
Section 7.1— Policy Statement and Objectives
Safety is a core value of Collier Area Transit and its management team and we are committed to
developing, implementing, maintaining and constantly improving processes to ensure the safety of our
employees, customers and the general public.
The Safety Management System process will be utilized to set a focus of safety as a priority and to
allocate organizational resources — people, processes, and technology — at a level scaled to the size,
scope and complexity of our agency.
Collier Area Transit is committed to:
Executive Commitment to Safety: Executive management will lead the development of an
organizational culture that promotes safe operations and provides appropriate resources to supporting
this core management function by fostering and ensuring safe practices, improving safety when
needed, and encouraging effective employee safety reporting and communication. Collier Area Transit
will hold executives, County and contracted managers, and County and contracted employees
accountable for safety performance. But ultimately, the responsibility for safety rests with the
Accountable Executive.
Responsibility & Accountability: All levels of managements must ensure the performance of CAT's
Safety Management System and take an active role in the Safety Risk Management process and ensure
that Safety Assurance functions are adequately supported. Managers also are responsible for ensuring
that Safety Risk Management is being performed in their operational areas of control so that safety risk
associated with safety hazards is assessed and mitigated.
Communication & Training: Employee engagement is crucial to a functioning Safety Management
System. Communication systems will be put in place to enable greater awareness of CAT's safety
objectives and safety performance targets as well as to provide on -going safety communication up,
down, and across the organization. All levels of management must proactively engage employees and
work to keep the lines of safety communication honest and open. All employees will be made aware
of the importance of CAT's Safety Management System and trained in safety reporting procedures.
Responsibility of Employees & Contractors: All employees and contractors will support safety
management by ensuring that hazards are identified and reported.
Employee Reporting: Executive management will establish a safety reporting program as a viable
tool for employees to voice their safety concerns. All frontline employees will be responsible for
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utilizing this program as part of the Safety Management System. No action will be taken against any
employee who communicates a safety condition through the CAT's safety reporting program unless
such disclosure indicates the following: an illegal act, gross misconduct or negligence, or a deliberate
or willful disregard of CAT's rules, policies, and procedures.
Performance Monitoring & Measuring: Collier Area Transit will establish realistic measures of safety
performance and establish safety performance targets to ensure continual improvement in safety
performance. Managers will verify that the safety risk mitigations put in place are appropriate and
effective.
Review & Evaluation: Collier Area Transit will measure Safety Management System performance by
analyzing key safety performance indicators, reviewing inspections, investigations and corrective
action reports, and auditing the processes that support the Safety Management System. These
activities will become the basis for revising or developing safety objectives, safety performance targets
and plans with the goal of continuous safety improvement.
Acknowledgement from Accountable Executive:
Signature:
Brian Wells, PTNE Division Director
Date:
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Section 7.2 — Safety Management Policy Communication
It is the policy of CAT to maintain open communication between management and employees on
matters pertaining to safety. All input regarding safety is considered important and is valued.
Employees are encouraged to actively participate in the Employee Safety Reporting Program (ESRP).
Employees should feel free to express any safety concerns during safety meetings, individually to
supervisors or in writing without fear of retaliation. CAT takes a non -punitive approach to safety
management and encourages employee safety reporting by providing protections to employees, with
exception to illegal act, gross negligence or deliberate or willful disregard of regulations or procedures.
Detailed procedures are discussed in CAT's, PTASP/Safety Management System (SMS) Plan.
Management supports, encourages and accepts both positive and negative feedback. Management
assures employees that there is no fear of retaliation when it comes to safety. To make safety reports
employees can contact the employee hotline at 877-687-2338. Employees may also submit their
concerns electronically by submitting their concerns via email to rideCAT@colliercountyfl.gov.
Safety communication methods vary but will be comprised of both internal and external platforms and
tools. The Safety Management Policy (SMP) is posted in the CAT employee area(s) and kept
electronically at the Transit Division office.
Internal Communication:
Internal communication/awareness may be accomplished using:
• Notice boards
• Intranet postings
• Regular safety meetings and/or training sessions
• Safety advisories (local, state or national)
• Telephone or email communications
• In -person, informal employee exchanges
• MV Corporate Information Monitor
The Accountable Executive, with assistance from the Chief Safety Officer, is responsible for internal
safety communication.
Internal communication will consist of ad hoc and regularly established activities designed to
communicate and reinforce the SMS policy and related elements to all affected employees, to include:
• The importance of conformance and the potential consequences of non-conformance
with the SMS policy, processes or procedures
• Individual roles and responsibilities in achieving conformance with the SMS process
• The risks associated with work activities revealed from safety data collected and
analyzed
• Relevant output from management safety reviews
• Reported hazards/near-misses and incidents
• Changing safety requirements
15
• Safety performance data
• Key results of internal/external assessments and audits
• Other information needed to support the SMS Implementation Plan
External Communication:
CAT has determined that significant risks identified through the operation of the SMS Implementation
Plan will not be communicated to the general public unless required by federal, state or local
regulations. Information regarding general SMS operation and specific risks identified will be
communicated to the appropriate governing body, as required only.
The Accountable Executive or designee is responsible for media communications regarding safety
issues and in consultation with the county's Risk Manager, County Attorney Office and Public
Information Officer, where appropriate.
Section 7.3 — Authorities, Accountabilities, and Responsibilities
Safety accountabilities and responsibilities span from executive management to contract management
down to front-line employees. All employees, whether County personnel or contracted employee, are
responsible for safe operations of the Transit system, as outlined in our Commitment to Safety
statement.
The Executive Officer, also titled Department Head, provides strategic direction and has the
responsibility for providing the leadership and resources to carry out the Safety Management System
(SMS) plan.
The following defines the roles of individuals responsible for the development and management of
Collier Area Transit's Safety Management System (SMS).
Accountable Executive: The Director of Public Transit & Neighborhood Enhancement (PTNE) Division
is designated as the Accountable Executive and has ultimate responsibility for the safe, effective and
reliable operation of Collier county's public transit system and accordingly, he/she is responsible for
ensuring resources are dedicated to the management of safety, through the successful development
and implementation of the Agency Safety Plan (ASP) and the SMS implementation plan and ensuring
transit operation is safe and sustainable.
Chief Safety Officer or SMS Executive: The Contractor Safety Manager, under guidance from the
Transit Manager, is responsible for developing the ASP and SMS implementation plan with CAT
leadership, including the Directors, contractor General Manager, and the County representatives, and
is also responsible for monitoring the contractor to ensure transit service is safe and sustainable.
Agency Leadership and Executive Management: Agency Leadership and Executive Management
are tasked and authorized with making sure that the organization safety policies and procedures are
followed and communicated to their direct reports, general managers, managers and front-line
supervisors. They will provide positive leadership and direction in maintaining the safety policy as a
major priority in all operations. This group is responsible for providing resources to acquire and
maintain safety and health equipment, devices and programs. They will support safety standards and
behaviors ensuring that steps are made to identify and mitigate hazard and risk.
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In the case of CAT where the County has ultimate responsibility of developing and implementing the
ASP and SMS but the contractor is responsible for the day to day operations, it is essential that the
County management team and the contractor management team work together to ensure that the
plan is adhered to and promoted with a coordinated effort. The contractor's General Manager is
responsible for implementing CAT's Agency Safety Plan and SMS implementation plan, including
activities associated with the county's safety program.
The coordination effort involves partnering with the contractor's Safety Leadership team which
includes the Chief Safety Officer, VP of Safety, or Director of Safety, has the authority and responsibility
for making sure the safety policies and procedures are adhered by and promoted by senior
management, department supervisors and managers, area safety directors and key safety team
members. The Safety Leadership team will stay informed of law changes or updates concerning
employee safety and record keeping and will amend safety policies as required. This group will conduct
periodic reviews of safety standards to remain current with federal and state requirements. They will
provide guidance in maintaining a high standard of safety training programs and assist in analyzing
safety data to identify future mitigation strategies. The Directors of Safety will conduct an annual audit
to ensure compliance with Federal, State and Local rules and regulations as well as company policies
and procedures.
Key Personnel: Key staff includes the County's Transit Manager, and Maintenance Supervisor, and
the contractor's Safety Manager, Operations Manager, Road Supervisors, and Dispatchers who are all
responsible for following CAT's safety policies including any applicable state and federal safety
regulations, including FTA, FDOT and ADA). These individuals must stay current on all internal and
external safety training and are responsible for reporting and responding to accidents, injuries, near
misses, unsafe working conditions and potential hazards within their scope of influence. Supervisors
and Managers will evaluate employee performance ensuring each employee's safe behavior and work
methods and coach, retrain and discipline as required. They are also responsible for promoting the
Employee Safety Reporting Program (ESRP) and reviewing and resolving all submissions responsibility.
The County's Maintenance Supervisor is responsible for OSHA compliance and site maintenance
activities.
The Contractor has identified the following specific roles and responsibilities for their supervisors and
managers in their corporate Safety Management System Plan.
• General Manager: Ultimate responsibility for the safety performance of the location and
authorizes activities to support an effective SMS.
• Operations Manager: Responsible for promoting operational safety and adhering to our
policies and procedures.
• Trainers/Instructors: Responsible for ensuring that every employee is trained
proficiency in accordance with the performance standards.
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• Supervisors: Responsible for playing an active role in SMS activities, including sufficient
road observations and identifying potential safety hazards with recommended
solutions.
Section 7.4— Employee Reporting Program
CAT has many sources of information related to safety concerns that employees can use to help identify
hazards. CAT at times collects this information through proactive activities, such as using an employee
safety reporting program or monitoring service operations, and reactive measures, such as
investigating past events that may or may not have resulted in injuries or damage. By analyzing this
collected safety data, CAT can determine the greatest safety concerns and how we will prioritize the
investment of resources to address them.
CAT retains many sources of safety data and information, but the Employee Safety Reporting Program
(ESRP) may be the single most important source of information for the management of safety. Despite
all our planning efforts we aren't able to anticipate all unsafe scenarios. Therefore, when unplanned
conditions occur during operations, frontline employees observe them first. And it is imperative that
these employees understand the importance of safety reporting program and they function as "safety
eyes" of the system.
CAT's ESRP allows employees who observe safety concerns in their day-to-day duties to notify
designated personnel —without fear of reprisal — of safety concerns, operational deficiencies, instances
of non-compliance and deviations from procedures, before they result in an actual safety event. For
example, employees may report observed speeding on bus routes, failure to complete pre -trip
inspections, detours and traffic work zones on route, non -working traffic lights or crossing gates,
damage to terminals and bus stops that might impact safety, defective roadways (i.e. potholes, worn
striping, crumbling asphalt), and clearance issues.
When an employee becomes aware of a safety hazard or concerns, they shall submit a report within
eight (8) business hours at the end of a shift by one of the following different ways:
• County 311 hotline to call and report safety or other concerns;
• Safety email or reporting form on the County intranet or website;
• Completion of an Incident Report Form/note dropped in a safety box in a break room or
facility;
• Completing an SMS employee report form available from dispatch;
• Verbal or written reports to supervisors, managers, or safety officers.
Supervisor/management is then required to file a report using the incident report form or
other effective means;
• Safety committee meetings;
• Driver meetings; and/or
• Reports issued to dispatch over the radio or on mobile data terminals.
The County will be advised of all reported conditions for coordination and resolution. The contractor
will do their best to come up with a mitigation solution for the reported condition. At times, resolution
will have to be completed with the assistance of the County because the mitigation measure is outside
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of the contractor's control. In these circumstances the reported condition will be forwarded to the
County for follow up.
Although all employees are encouraged to report safety conditions to senior management without
threat of disciplinary action, disciplinary action could result if the condition reported reveals the
employee willfully participated in or conducted a/an illegal act, gross negligence or deliberate or willful
disregard of regulations or procedures, including violated motor vehicle laws or safety policies adopted
by the contractor.
Section 8 — Safety Risk Management
Section 8.1 - Safety Risk Management Process
It is the intent of CAT's Safety Risk Management processes to promote the identification of hazards or
risks before they escalate into accidents or incidents. The following section will identify what methods
CAT will use to identify hazards and the consequences of those hazards; the processes used to assess
the safety risks associated with the identified hazards; and the methods used to identify mitigations or
strategies necessary as a result of safety risk assessments.
Section 8.2 - Safety Hazard Identification
The primary method used by CAT to identify safety hazards or concerns, threats to the transit system,
and the vulnerabilities of the system is through the collection of historical data, incident reports
submitted by drivers and supervisors, data collected through the employee safety reporting program,
and information provided by federal and state agencies and local law enforcement. The data is
evaluated to identify the origin of any safety concern or potential sources of hazards in the operations
or construction projects. The resources are reviewed to determine whether any patterns/trends exist.
The findings of the evaluation are then documented in order to establish corrective actions to prevent
hazards in the future. Actions taken are monitored to measure their effectiveness.
Some information resources evaluated to properly identify safety hazards include, but are not limited
to the following:
• Operator incident reports
• Risk management reports
• Bus maintenance reports
• Passengers' letters and telephone calls
• Management's written concerns
• Staff meeting notes
• Special requests
• Historical data
• Information from public safety officials
• Operator observed hazards
• Real-time, GPS-based bus video surveillance system on CAT transit buses
Employee reported concerns
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Inspections
Inspections conducted is another important source of information about hazards. Results from these
inspections help to identify areas where mitigations designed and adopted to manage safety risk are
not being carried out as required. CAT conducts audit of internal and Contractor personnel performing
their job duties, vehicles, facilities, and data to identify potential safety concerns or issues, such as:
• Rules compliance checks, which may identify:
o Non-compliance with safety rules,
o Challenges in complying with safety rules, and/or
o Emerging practices.
• Operations personnel fitness -for -duty checks, which may identify:
o Impairment,
o Fatigue,
o Absence of corrective lenses,
o Apparent injuries, and/or
o Uniform or equipment issues.
• Radio or digital communication checks, which may identify radio failures, dead spots, and
areas of high interference.
• CDL and driver citation checks, which may identify driver non-compliance with driving
regulations and requirements.
• Pre -trip inspections, which may identify instances of a bus beginning revenue service after
failing a pre -trip inspection.
• Vehicle inspections, which may identify a series of defects in components and part with
the potential to impact the safety performance of the vehicle.
• Facility inspections, which may identify conditions with the potential to impact safety.
Investigations
As part of our SMS, CAT investigates safety events to identify causal factors. These safety events
include accidents, incidents, and occurrences.
As defined in § 673.5 "Investigation" is defined as "the process of determining causal and contributing
factors" for the purpose of "preventing recurrence and mitigating risk". Causal and contributing factors
may include key actions, situations, or conditions, the elimination of which, would have prevented or
reduced the effects of the safety event.
Investigations may be an important source of data for monitoring and measuring compliance with and
effectiveness of procedures and safety risk mitigations.
Hazards identified in Investigations are considered in our Safety Risk Management (SRM) process, from:
• Driver, dispatcher, supervisor, and mechanic performance information,
• Training and evaluation information,
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• Rule compliance and sufficiency information,
• Camera and event recorder information,
• Vehicle information,
• Vehicle performance and maintenance information,
• Radio or digital communications information, and/or
• Environmental information.
Causal and contributing factors also present potential issues and concerns that are assessed through
our SRM process. These factors may include organizational issues, technical failures, environmental
conditions, and other issues.
Safety Trend Analysis
Safety trend analysis identifies patterns or changes that might otherwise be overlooked during the
collection of safety data. Patterns and changes can be related to behavior, occurrences, or other
aspects of operations. They are usually identified through analysis of a particular period of time. CAT
reviews data for the following periods of times as applicable to identify safety trends:
• Weekly,
• Monthly,
• Seasonal,
• Yearly, or
• Over a certain number of years.
Notable trends may indicate hazards to be assessed through your SRM process.
Cameras and Data Recorders
CAT utilizes technologies, including onboard cameras and accelerometers, video systems, and GPS and
mobile data terminals to help ensure the safety of the driver and passengers.
Recordings resulting from these technologies may identify potential sources of hazards in our
operations, including driver behaviors, operating environments, road conditions, changing
configurations, vehicle handling, and use of defensive driving techniques.
Training and Evaluation Records
Information compiled from the vendor's training program and the training evaluations of personnel to
help identify hazards for assessment through your SRM process.
Analysis of this information helps to recognize where personnel may struggle to understand rules,
requirements, or safe behaviors identified, and where particular procedures, practices, or
requirements may need to be modified to address safety issues or concerns.
CAT plans to review the results of training assessments and evaluations quarterly and annually to
identify potential issues or concerns for further assessment.
Internal Safety Audits
Internal safety audits and reviews highlight how well safety in all aspects of the Transit Agency
functions such as maintenance, operations, administrative, etc. is working at CAT. Examples of internal
audits that may help you identify safety concerns or hazards include:
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• Route qualification audits, which identify situations such as:
o An operator who is assigned to a route without receiving route qualification, or
o An extra board operator who is not qualified on all potential route assignments.
• Recertification or refresher status audits, which may identify operators past their
recertification or refresher training window.
• Observation audits, which typically include line rides by instructors and safety officers,
and which may identify operator behaviors and road conditions with potential safety impacts.
• Hours of service audits, which may identify operators working excessive hours with
limited opportunity for sufficient rest, as defined in your agency's policies and procedures.
• Conduct a walkthrough of the affected area, assessing the possible hazardous condition,
generating visual documentation (photographs and/or video), and taking any measurements
deemed necessary;
• Conduct interviews with employees in the area to gather potentially relevant
information on the reported hazard;
Monitoring of Normal Operations
Observing normal operations helps understand how well service is provided in our system. Normal
operations are observed from a safety perspective to understand how things are done.
Targeted monitoring activities designed to observe normal service can help identify hazards for
assessment. For example, observations of the bus dispatch center may identify and avoid practices that
lead to confusion or distraction for dispatchers. Observing how buses pull in and out of a transit center
may help identify concerns affecting pedestrians. Observing the performance of preventive
maintenance inspections may indicate a potential concern with the use of lubricants that could lead to
overheating and fire.
External Sources
External sources also provide valuable information to review safety performance and identify hazards,
including:
• FTA and other oversight authorities, which provide information based on Federal, State
or local findings, research, considerations, or assessments.
• Reports from the public, such as motorists, bicyclists, or pedestrians, which may contain
safety information such as reckless driving, near misses, unsafe acts, or inattention. These
reports should be confirmed by management before being entered as a hazard for SRM.
• Safety audit findings and recommendations, which often require action in response to
underlying concerns that your agency may want to run through its SRM process.
• Safety bulletins and information from manufacturers and transit associations, which
may identify issues or concerns to be reviewed by CAT in our SRM process.
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CAT reviews safety/security information resources and determines if additional methods should be
used to identify system threats and vulnerabilities. This includes a formal evaluation program to ensure
that safety/security procedures are maintained and that safety/security systems are operable.
Safety/security testing and inspections may be conducted to assess the vulnerability of the transit
system. Testing and inspection include the following three-phase approach: (a) Equipment
preparedness, (b) Employee proficiency, and (c) System effectiveness.
Other potential sources of hazard to CAT include the following:
Accidents:
Transit vehicle accidents - defined as collisions with other vehicles, objects or persons with the potential
for damage to people and/or property and the possibility of lawsuits and/or criminal charges.
Transit passenger incidents - involving passenger falls, injuries relating to lift and securement
operation, injuries before boarding or after alighting and passenger illnesses.
Employee accidents and incidents - include injuries within the office, on official travel, while maintaining
the equipment, and on -premises, but not while operating a vehicle for public transport. Such
accidents/incidents create the possibility for loss of workforce, worker's compensation claims, etc.
Acts of Nature
Floods - heavy rain, and storm surge, may cause flooding than can result in loss of life, damage to
facilities, danger to vehicles on roadways and loss of power and communications.
Forest Fire — an uncontrolled fire in a wooded area that may damage buildings and restrict access to
roadways. Severe fires may have effects on the environment.
Fog - a thick cloud of tiny water droplets suspended in the atmosphere at or near the earth's surface
which obscures or restricts visibility.
Hurricanes — severe winds that depending on the wind impact can result in damage to property and
structures and potentially loss of life.
Critical Infrastructure
Power outages - whether short or long in duration, can impact overall ability to operate transit services
and limit functional nature of transit equipment and facilities.
Vehicle fires — could cause transit employee and passenger injuries and death, and damage or loss of
transit equipment and have the potential for lawsuits.
Facility loss - loss of administrative, maintenance, or operations facilities —whether caused by structural
collapse, presence of toxic materials, violation of municipal codes, fire, or significant events on
neighboring properties — can hamper the ability to sustain service.
Hazardous Materials
Blood -borne pathogens - exposure can put drivers, passengers, maintenance employees and bus
cleaners at risk of contracting disease.
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Toxic material spills - toxic materials fall into four basic categories: blister agents such as solvents;
cardio-pulmonary agents such as chlorine gas; biological agents such as anthrax; and nerve agents such
as Sarin. While some of these materials may be agents of terrorist acts, accidental release is also
possible. Additionally, low-level exposure to maintenance related chemicals and vehicle fluids can pose
a risk to employee and environmental health.
Section 8.3 - Safety Risk Assessment
All identified and system accepted hazards, near -miss situations and safety events that occur shall be
risk assessed. Risk assessment will be conducted for the "as reported" condition and again conducted
for the "mitigated" condition.
Additionally, and separate to individual proactive reports, system -wide annual risk assessments will be
conducted. The risk assessment and risk control process shall be reviewed and revised:
■ As a part of the monthly safety meetings
■ As applicable due to new or revised activities or procedure
■ Annually by management
A safety risk assessment has two elements: hazard severity and hazard probability. Hazard severity is
a qualitative determination of the worst likely case that could be anticipated because of human error,
poor design, failure or malfunction of component(s). Hazard severity ratings are as follows:
• Catastrophic — Operating conditions are such that human error, poor design, failure or
malfunction of components may commonly cause multiple deaths, numerous casualties or major
system loss. Catastrophic hazards require immediate cessation of the unsafe activity or operation
• Critical — Operating conditions are such that human error, poor design, failure or malfunction
of components may commonly cause death, limited casualties or significant system loss that will
require immediate termination of the unsafe activity or operation.
• Serious — Operating conditions are such that human error, environment, poor design, failure or
malfunction of components or procedural deficiencies may commonly cause severe injury, severe
occupational illness, or major subsystem damage requiring immediate corrective action.
• Marginal — Operating conditions are such that they commonly cause minor injury, minor
occupational illness, or minor system damage. Human error or component failures can be
controlled or counteracted.
• Negligible — Operating conditions are such that human error, poor design, failure or malfunction
of components may commonly cause no, or less than minor injury, occupational illness, or system
damage
Hazard probability is a subjective measure of likelihood that a specific hazard will occur during the
useful life of the asset. Hazard probability is categorized as follows:
4 Frequent — Likely to occur frequently
4 Probable — Likely to occur several times
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4 Occasional — Likely to occur sometime
4 Remote — Unlikely but possible to occur
Improbable — So unlikely that it can be rejected from consideration
Hazard severity and probability are used to determine the magnitude of the hazard and the priority in
the form of a Risk Assessment Matrix (Figurel). This will help to assess the level of risk (risk rating) for
each identified hazard and subsequent control measures to apply through hazard resolution or
mitigation.
Figure 1. Risk Assessment Matrix
Frequent
Probable
Occasional
Remote
Improbable
Risk Rating
Very High
High
Moderate
Low
Very Low
POTENTIAL CONSEQUENCES OR SEVERITY
Catastrophic
Critical
Serious
Marginal
Very High
Very High
High
Moderate
Very High
High
High
Moderate
High
High
Moderate
Moderate
High
Moderate
Moderate
Low
Moderate
Moderate
Low
Very Low
Action Required
Negligible
Low
Low
Low
Very Low
Very Low
Risk must be immediately mitigated and constantly monitored
Risk must be treated and constantly monitored
Risk may be managed, and reduction strategies implemented
Risk may be accepted after a risk review
Risk would normally not be treated
Section 8.4 — Safety Risk Mitigation
Each hazard category in the Risk Assessment Matrix (Figure 1) requires a specific level of resolution and
control as shown in the Hazard Decision Matrix (Figure 2).
Hazard resolution and/or control involves the analysis and corrective action taken to eliminate or
reduce the risk associated with an identified hazard to the lowest practical level. In most cases,
acceptable hazard resolution will require a combination of actions or methods of control. The
preferred order to satisfy system safety requirements and to resolve the identified hazards is as follows:
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• Design to eliminate/minimize risk. Where possible, hazards will be eliminated through
design. If the hazard cannot be eliminated because it is inherent or it is not financially feasible,
it will be reduced to an acceptable level. Specific actions to be taken include building in
redundancy or backups, use of highly reliable components, and use of fail-safe devices or
transfer the risk to a third party.
• Use appropriate safety devices for hazards that cannot be eliminated or minimized
through design. This involves the installation of permanent system design features to improve
safety by automatically controlling the risk of hazard with no human intervention.
• Use warning devices to reduce the risk associated with the hazard to acceptable level.
This is applicable when neither design nor safety devices can effectively eliminate identified
hazards or adequately reduce the risk associated with the hazard to acceptable level.
• Approved procedures and training programs are the lowest level of control, and they
will be used when it is not possible or practical to eliminate hazards or reduce risks through
system design, and safety or warning devices. The purpose of training programs is to recognize
the hazard and personnel actions to avoid the hazard. Procedures will include precautionary
notations, warning signs and use of personal protective equipment.
The Operations Contractor, MV Transportation Inc., also has an established PTASP/Safety Management
System (SMS) Plan which details how safety risk mitigation efforts will be implemented. As
reinforcement of the County's PTASP, MV Transportation and County staff reviews any risks that have
been identified during weekly meeting, and an action plan discussed. It is the responsibility of the
Transit Manager to monitor the mitigation process. MV Transportation's General Manager will ensure
the mitigation process that is agreed upon is completed.
Figure 2. Hazard Decision Matrix
FREQUENCY HAZARD CATEGORY
OF
OCCURRENCE Catastrophic Critical Serious
Frequent
Probable
Occasional
Remote
Improbable
Unacceptable Unacceptable Unacceptable
Unacceptable Unacceptable
Unacceptable
Undesirable
Acceptable
with Review
Undesirable
Undesirable
Acceptable
with Review
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Undesirable
Undesirable
Acceptable
with Review
Acceptable
with Review
Marginal Negligible
Undesirable Undesirable
Undesirable Acceptable
with Review
Acceptable Acceptable
with Review with Review
Acceptable
Acceptable
with Review
Acceptable Acceptable
Section 9 — Safety Assurance
Section 9.1— Safety Performance Monitoring and Measurement
Collier Area Transit's Safety Assurance processes within our Safety Management System (SMS)
functions to ensure the implementation and effectiveness of safety risk mitigation, and to ensure we
meets or exceeds our safety objectives through the collection, analysis, and assessment of information.
As the agency responsible for the Transit system in Collier County, CAT will ensure that the safety
assurance requirements are met and that the data/documentation collected and maintained to carry
out the ASP is maintained a minimum of three years and will be made available upon request by all
reviewing agencies.
Safety assurance is the means to demonstrate that organizational arrangements and processes for
safety achievement are properly applied and continue to achieve their intended objectives. This is
achieved through safety performance monitoring and measurement processes by which the
performance is verified against the safety policy, stated safety objectives and targets. The safety
performance monitoring and measurement for CAT includes activities that:
• Monitors our system compliance with and sufficiency of the procedures for operations and
maintenance;
• Monitors our operations to identify any safety risk mitigations that may be ineffective,
inappropriate, or were not implemented as intended;
• Conducts investigations of safety events to identify causal factors; and
• Monitors information reported through any internal safety reporting programs.
Section 9.2 — Operations and Maintenance Monitoring Procedures
The contractor will be responsible for ensuring that all organizational arrangements and processes for
safety achievement are properly applied and continue to achieve their intended objectives. It is the
responsibility of the Contractor's safety management team to provide the appropriate training to all
employees and reinforce those safety activities so that it becomes a way of general day to day
operations. Self -monitoring of its staff must be conducted but ultimately it is the responsibility of the
County's transit management staff to conduct safety performance monitoring to ensure that the
contractor is complying with all established procedures.
The monitoring process shall consist of a review of all operational and maintenance procedures to
determine if they are being complied with. The frequency of review will depend on the procedure
being reviewed. If compliance is not being achieved and evaluation of any potential hazards will be
done. Any inefficient procedures will be addressed through the safety risk management. The
mitigation options will also be evaluated for appropriateness, whether they are achievable. If not,
alternate mitigation approaches can be considered for implementation.
Specific activities to monitor the transit system for compliance with procedures for operations and
maintenance include the following:
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Operator Selection
MV Transportation management is responsible for ensuring that the following State of Florida
Operational and Maintenance Requirements are met when hiring new drivers.
• Complete employment application.
• All drivers must pass a complete criminal background check before being put into revenue
service. MV Transportation or its subcontractors will, at a minimum, perform the following
checks to determine if the Driver has a criminal background:
o National Sex Offender database
o Widescreen National Criminal Search
o Address history
o Motor Vehicle Records
o Social Security Number Check
o Prior Drug and Alcohol use
• Drivers will not be used in revenue service if they have been convicted of a felony offense
involving murder, attempted murder, assault, sexual assault or battery, theft, fraud, burglary,
grand theft auto, robbery, crimes against children and/or adults, a felony offense including
drug -related incidents, or other offense related to the performance of this contract with MV
Transportation, except as allowed by Florida Statutes Title XXXI - Chapter 435.07 (exemption
from disqualifications).
• All background checks will be updated every five years.
• Applicants who were previously terminated by any previous employer for drug or alcohol use
shall not be eligible for hire.
• A conviction includes a guilty verdict, a determination of guilt after trial to a judge, a guilty plea,
deferred adjudication, or a plea of nolo contendere or no contest.
• The driver must not have been convicted of a serious traffic violation such as driving under the
influence of alcohol or drugs, leaving the scene of an accident, using a vehicle in the commission
of a felony, reckless driving and/or reckless endangerment within the last ten (10) years.
• Each driver must undergo a commercial and personal driving record check with the Florida
Department of Highway Safety and Motor Vehicles.
• The driver must not have more than 2 (Two) traffic citations for a moving violation in the past
3 years. An MVR review will be conducted every 6 months after hire.
• The driver must not have had a driver's license suspended or revoked for moving violations
within the last two (2 or 3) years.
• The driver must have possessed a valid CDL Driver's License from any U.S. State for the last
three (3) years.
• All applicants must possess a High School Diploma or General Equivalency Diploma (GED).
• Each Driver must possess and maintain a Commercial Driver's License with the proper
endorsements if required by the position.
• Current Driver's License must be issued by the State of Florida.
• All drivers must be able to speak and understand English, and drivers must be proficient in
written English to successfully complete all paperwork required for this contract, including, but
not limited to, vehicle manifests, incident and accident reports.
• Drivers of vehicles must pass a pre -employment physical and drug/alcohol test in accordance
with U.S. Department of Transportation requirements.
• Drivers and all other employees performing safety -sensitive function(s) will satisfy the
requirements of MV Transportation's Drug and Alcohol Testing Program, which will be
administered in conformance with the requirements of 49 C.F.R., Parts 40 and 655, as they may
be amended or superseded from time to time.
• Drivers must be physically able to perform all duties and tasks required or necessary to achieve
full performance of the obligations relating to the transporting of passengers with disabilities,
including, but not limited to:
i. Assisting passengers in getting to, on, off and from the vehicles.
ii. Securing mobility devices within the paratransit vehicle.
iii. Assisting passengers with the carrying of small packages (as determined by MV
Transportation).
• Train and certify all drivers.
• All drivers are given access to a copy of the SSPP and all subsequent revisions. All drivers must
sign the acknowledgement of agreement to comply with the SSPP during their training as one
of the hiring requirements.
• MV Transportation shall require drug and alcohol testing of Drivers including but not limited to
pre -employment, reasonable suspicion, post -accident, and follow-up. All drug and alcohol
testing costs shall be borne by the Transportation Providers.
• Noncompliance with any regulatory or agency specific requirement may result in suspension
or termination of employment.
• It is the policy of MV Transportation to screen applicants to eliminate those that pose a safety
or security threat to the agency or who would not be capable of carrying out agency safety and
security policies.
• Signed acknowledgement of receipt and agreement to comply with drug -free workplace policy.
The County Transit Manager, or designee, inspects the personnel files for the operators to ensure these
safety -related items was processed as part of the selection process. Background checks are required
every five years for operators.
Drug and Alcohol Policies
A critical element of CAT's commitment to safe operations is ensuring that employees are not impaired
due to the use of alcohol, illegal drugs, prescription drugs or over-the-counter medication. CAT
requires its contractor to follow the requirements set forth under 49CFR Part 655 and 49CFR Part 40
Amended as mandated by the FTA. The contractor's drug and alcohol program include specific policies,
procedures and responsibilities for pre -employment, random and post -accident testing.
The County Transit Manager, or designee, monitors the contractor's drug and alcohol testing program
for compliance.
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Transit Bus & Door to Door Service Safety and Security
The comprehensive, onboard GPS-based video surveillance system on all fixed route revenue vehicles
provides coverage of all activities in and around the transit vehicles in real time. These videos are
continuously recorded and available for up to 30 days. The bus video surveillance system helps make
passengers and drivers feel safe and secure, prevent/deter crime, etc. The video footage is also used
in accident and other investigative works by the department and/or law enforcement agencies.
To ensure that the footage is available when needed, the Transit Manager, or designee, conducts a
periodic review of the camera inspection logs.
Driver's Vehicle Checklist
CAT drivers complete a vehicle pre -trip inspection checklist when putting a vehicle into service. This
pre -trips inspection includes:
• Inspection of the vehicle's required safety equipment;
• Inspection of the interior of the vehicle to detect unauthorized objects or tampering;
• Inspection of the interior lights to make sure they are operational and have not been tampered
with;
• Inspection under the vehicle to detect items taped or attached to the frame;
• Inspection of the exterior of the vehicle for unusual scratches or marks made by tools; signs of
tampering; unusually clean or dirty compartments; or items attached using magnets or duct
tape;
• Following established policy governing suspicious packages, devices, or substances to
determine if an unattended item or an unknown substance found during inspection is
potentially dangerous;
• Immediately notifying a supervisor in the case of a potentially suspicious packages(s) or
evidence of tampering. Do not start or move the vehicle or use electronic means of
communication.
Periodically throughout the driver's shift, the above inspections are conducted.
The County Transit Manager, or designee, monthly monitors the drivers' inspection logs to ensure that
they are being performed appropriately. The time it took to complete the inspection is also evaluated.
Mechanic's Vehicle Checklist
CAT mechanics or contracted mechanics make the following security checks before releasing a vehicle
for revenue service:
• Ensures that required safety equipment is on vehicle;
• Inspects the interior of the vehicle for unknown objects or tampering;
• Inspects the interior lights to make sure they are operational and have not been tampered with;
• Inspects under the vehicle for items taped or attached to the frame;
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• Inspects the exterior of the vehicle for unusual scratches or marks made by tools; signs of
tampering; unusually clean or dirty compartments; or items attached using magnets or duct
tape;
• Inspects the gas cap for signs of tampering or unusual items;
• Inspects the engine compartment and other areas to detect foreign objects or false
compartments in the air filter area or the cold oil filter. Also look for additional wires running
to or from the battery compartment, and take note of unusually clean components and devices;
• Inspects the fuel and air tanks to detect inconsistent and missing connections.
Monthly maintenance reports are provided to the Transit Manager, or designee for inspection.
Vehicle Maintenance
CAT provides proper maintenance of vehicles and equipment critical to the continued safe operation
of the transit system. Vehicle maintenance practices regularly address safety -related vehicle
equipment to ensure that no unsafe vehicles are dispatched for service. Safety -related vehicle
equipment includes:
• Service brakes and parking brake
• Tires, wheels, and rims
• Steering mechanism
• Vehicle suspension
• Mirrors and other rear vision devices (e.g., video monitors)
• Lighting and reflectors or reflective markings
• Wheelchair lifts
Most safety -related equipment is inspected during a pre -trip inspection to ensure that the vehicle is fit
for service. The vehicle maintenance program addresses the following categories:
■ Daily servicing needs — This relates to fueling, checking and maintaining proper fluid levels (oil,
water, etc.), vehicle cleanliness, pre- and post -trip inspections and maintenance of operational
records and procedures.
■ Periodic inspection — These activities are scheduled to provide maintenance personnel an
opportunity to detect and repair damage or wear conditions before major repairs are necessary.
Inspection items include suspension elements, leaks, belts, electrical connections, tire wear, and
any noticeable problems.
■ Interval related maintenance — The focus is to identify wear, alignment, or deterioration
problems of parts or fluids. Replacement intervals of these items are determined through transit
agency experience and manufacturer recommendations.
■ Failure maintenance - When a failure is encountered that makes the vehicle unsafe or unable
to continue operation, the vehicle is removed from service and returned to the garage for repair.
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Section 9.3 — Safety Risk Mitigations Monitoring
The Mitigation Monitoring plan helps ensure safety performance monitoring and measurement
activities are performed to confirm that mitigations are effective, appropriate, and fully implemented.
Data will be collected as part of the safety assurance activities to identify performance indicators.
Safety performance indicators are signals or early warning signs that will help measure inputs, outputs,
outcomes, or impacts.
These performance indicators can be classified as either leading or lagging indicators. Leading
indicators are used to anticipate and prevent injuries and accidents. This data source can include
information collected from road observations, ride checks, mobile blitzes, or the ESRP. Lagging
indicators measures what has happened, including accidents and injuries. This information will be
collected and tabulated so that the metric can be utilized to allow for analyzation of historical
information, as well as view in real-time whether our risk mitigation plans are reducing the accidents
and injuries.
Upon evaluation of the performance indicators, a corrective action plan will be developed to help
address short-term defects or any compliance issues. The intent is to continuously monitor the hazards
to establish corrective measure to eliminate the behavior that caused an event.
Section 9.4 — Safety Event Investigations
CAT will conduct investigations of safety events such as accidents, incidents and occurrences to identify
causal factors. The investigations will determine whether or not the event is preventable and identify
whether any external factors such as organizational issues, technical failures, environmental conditions
or other factors may have contributed to the event.
In order to promote the continuous safety performance improvement of the SMS, CAT will promptly
and thoroughly investigate events that result in safety of transit risk, product, service, and employee
safety risk. Near -miss incidents are investigated if it is not readily determined the root cause of the
near -miss. Details of the contractor's responsibilities are discussed in the MV Transportation Inc.,
PTASP/Safety Management System (SMS) Plan.
Investigations are a methodical search into an event where information relating to factors that may
have caused or contributed to the event are discovered. The SMS uses a structured Investigative
process where evidence, contributing factors and root cause is recorded such that follow-on mitigating
actions may be tracked.
As with any investigation, time is of the essence, therefore investigations should proceed as soon as
practical to avoid potentially losing valuable information. Investigations are to be concluded within 5
business days of the incident. Only trained investigators are to conduct investigations and under no
circumstance may an investigator examine his/her own work area incident.
A complete investigation is comprised of the following three stages being completed:
1. Investigation and interview stage: All relevant information is found.
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2. Root Cause Stage: Contributing factors and root cause is determined and information is
recorded.
3. Preventative strategies recommendations are prepared and recorded.
For near -miss reports, a full investigation may not be required. In this case, the Accountable Executive
will determine the level of investigation appropriate to effectively address the report.
Section 9.5 — Internal Safety Reporting Monitoring
The safety assurance process within CAT is achieved by monitoring and measuring the outcomes of
activities that operational personnel must engage in for the delivery of services. CAT management
obtains information for safety performance monitoring from a variety of sources including direct
employee input, a hazard reporting system, meetings, or assessments/audits.
Each of these types of information sources may exist to some degree and should be assessed on a
routine schedule for risk identification and trend analysis by the operations manager, maintenance
manager and safety manager in particular. CAT will accomplish continual safety performance
monitoring and oversight of the SMS as indicated below.
As a part of the annual safety objectives and targets development process, contractor management
will work with County transit staff to establish the initial list of safety objectives and targets. Contractor
management will assist vehicle operations and maintenance departments with monitoring of the
objectives and targets.
Weekly staff meetings and monthly safety and operators' meetings where safety performance and
means to continually improve safety performance will be discussed. Once data from all safety -related
activity is reviewed, management and/or supervisors will communicate the appropriate information to
all employees in the organization. This includes updating any existing response/mitigation and an
assessment of the appropriateness and effectiveness of the mitigations to address the hazards or event
contributing factors.
The mitigation will be considered as appropriate if it actually addresses any identified hazard. The
mitigation will only be considered effective if it consistently manages the safety risk under normal
operating conditions. Effective mitigation must reduce the safety risks to an acceptable level as defined
by the risk assessment in the risk assessment matrix. Management will also propose prioritization of
the responses/mitigations based on the risk assessment for each hazard.
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Section 10 — Safety Promotion
Safety Promotion (SP) outlines requirements for promoting both Safety Management System (SMS)
practices and safety throughout CAT's transit agency and consists of two elements; Competencies and
training and Safety communication.
Section 10.1— Competencies and Training
In accordance with Part 673, Collier Area Transit has established and implemented a comprehensive
safety training program for all employees and contractors that are directly responsible for safety,
including refresher training.
In addition to specifying who is directly responsible for safety and their training requirements, CAT
identifies the competencies necessary to perform different job roles within the SMS operations.
The County's Operations Contractor, MV Transportation, Inc., utilizes a commercial product called
Avatar for new driver training. Details of the entire training program, including recurrent training is in
their Safety Manual located at the CAT offices.
The purpose of SMS training is to establish a department -level approach, which ensures that all
employees have the appropriate level of knowledge about the CAT SMS Plan and how the policies,
processes and procedure affect how they perform their duties. SMS training will help establish initial
competency and for on -going competence building. Additionally, this is a method for demonstration of
the SMS and its contribution to safety culture development.
The contractor will appropriately train employees at each relevant function and level such that they
are aware of:
• The SMS Safety Policy
• The SMS Safety Culture Policy
• The SMS manual, website and subsequent use
• The importance of conformance with SMS
• Individual roles and responsibilities specific to the SMS (Safety Accountabilities)
• General hazard reporting requirements of the SMS
• General risk assessment procedure of the SMS
• General accident/incident or near -miss reporting and investigation requirements
• General responsibilities with respect to the SMS emergency preparedness and response
plan
• De-escalation training.
The contractor's SMS training takes into account different levels of responsibility, ability, literacy, and
risk to ensure that there is an appropriate awareness among employees and managers as to what their
role responsibilities are. Accordingly, CAT will provide SMS training as follows:
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Managers/Supervisors: Awareness of SMS roles and responsibilities, safety policy, safety culture
policy, SMS requirements, related DOT/FTA regulations, management commitment and
responsibilities, and safety performance monitoring responsibilities.
Transit Supervisors/Dispatchers: SMS policy, SMS processes management, management
commitment and responsibilities, hazard identification and risk management, safety performance
monitoring responsibilities.
Frontline personnel including vehicle operators, and maintenance mechanics: SMS Overview, safety
policy, safety culture policy, safety reporting, hazard identification and risk assessment procedure,
accident/incident investigation process.
Competence
Frontline employees and management competence within the SMS operations will be assured through
continuous communication and involvement in the SMS as follows:
Employees shall be:
• Involved in the review of hazard and risk assessments, accident/incident investigation
findings and department or process -specific SMS standard operating process
development where appropriate.
• Consulted where there are workplace changes that occur as a result of SMS-related
activities
• Informed of significant issues arising from the operation of the SMS; including lessons -
learned from hazards, near -miss reports and accident/incident investigation findings.
Employee involvement shall be accomplished by:
• Submission of hazard reports
• Involvement in risk assessment results and implementation of post -event investigation
findings
• Participation in safety performance monitoring in his/her division
• Participation in SMS assessments
Managers shall:
• Be involved in the review of hazard and risk assessments, accident/incident investigation
findings and department or process -specific SMS standard operating process
development where appropriate
• Coordinate workplace changes that need to occur as a result of SMS-related activities
• Lead resolution of SMS matters in their division
• Coordinate resolution of significant issues arising from the operation of the SMS at their
site, including lessons -learned from hazards, near -miss reports, and implementation of
accident/incident investigation findings
• Lead monthly division SMS reviews
35
Section 10.2 —Safety Communication
In accordance with Part 673, CAT documents and maintains records of safety and safety performance
which is then communicated throughout the Transit organization.
Our safety communication includes information on hazards and safety risk relevant to employees' roles
and responsibilities. We also inform employees of safety actions taken in response to reports
submitted through our employee safety reporting program.
The operating contractor is required to consistently reinforce SMS through monthly safety meetings,
memos, one-on-one discussions with operators, and on -going analysis of data. Additionally, through
technology such as GPS and on -board camera systems identify unsafe behavior taking swift corrective
action. At weekly meetings between County Transit staff and the contractor, any employee reports
regarding incidents or observed unsafe conditions are reviewed and mitigation strategies, if warranted,
are discussed followed by development of an action plan.
To ensure that employees understand what is communicated or what action they must take as a result
of the information, questions are asked of the employees and safety messages are repeated/re-
enforced depending on the responses received.
The County reviews the information that is disseminated to employees and occasionally sit in on
training session to ensure the information is accurate and kept up to date.
36
Definitions of Special Terms Used in the Safety Plan
Accident -Accident means an Event that involves any of the following: A loss of life; a report of a serious
injury to a person; a collision of public transportation vehicles; a runaway train; an evacuation for life
safety reasons; or any derailment of a rail transit vehicle, at any location, at any time, whatever the
cause.
Accountable Executive - Accountable Executive means a single, identifiable person who has ultimate
responsibility for carrying out the Public Transportation Agency Safety Plan of a public transportation
agency; responsibility for carrying out the agency's Transit Asset Management Plan; and control or
direction over the human and capital resources needed to develop and maintain both the agency's
Public Transportation Agency Safety Plan, in accordance with 49 U.S.C. 5329(d), and the agency's
Transit Asset Management Plan in accordance with 49 U.S.C. 5326.
Agency Safety Plan - Public Transportation Agency Safety Plan means the documented comprehensive
agency safety plan for a transit agency that is required by 49 U.S.C. 5329 and this part.
Chief Safety Officer - Chief Safety Officer means an adequately trained individual who has responsibility
for safety and reports directly to a transit agency's chief executive officer, general manager, president,
or equivalent officer. A Chief Safety Officer may not serve in other operational or maintenance
capacities, unless the Chief Safety Officer is employed by a transit agency that is a small public
transportation provider as defined in this part, or a public transportation provider that does not
operate a rail fixed guideway public transportation system.
Equivalent Authority - Equivalent Authority means an entity that carries out duties similar to that of a
Board of Directors, for a recipient or subrecipient of FTA funds under 49 U.S.C. Chapter 53, including
sufficient authority to review and approve a recipient or subrecipient's Public Transportation Agency
Safety Plan.
Event - Event means any Accident, Incident, or Occurrence.
Federal Transit Administration - Federal Transit Administration, an operating administration within
the United States Department of Transportation.
Hazard - Hazard means any real or potential condition that can cause injury, illness, or death; damage
to or loss of the facilities, equipment, rolling stock, or infrastructure of a public transportation system;
or damage to the environment.
Incident - Incident means an event that involves any of the following: A personal injury that is not a
serious injury; one or more injuries requiring medical transport; or damage to facilities, equipment,
rolling stock, or infrastructure that disrupts the operations of a transit agency.
Investigation - the action of investigating something or someone; formal or systematic examination or
research.
National Public Transportation Safety Plan - National Public Transportation Safety Plan means the plan
to improve the safety of all public transportation systems that receive Federal financial assistance
under 49 U.S.C. Chapter 53.
37
Occurrence - Occurrence means an Event without any personal injury in which any damage to facilities,
equipment, rolling stock, or infrastructure does not disrupt the operations of a transit agency.
Operator - Operator of a public transportation system means a provider of public transportation as
defined under 49 U.S.C. 5302(14).
Performance Measure - Performance measure means an expression based on a quantifiable indicator
of performance or condition that is used to establish targets and to assess progress toward meeting
the established targets.
Performance Target - Performance target means a quantifiable level of performance or condition,
expressed as a value for the measure, to be achieved within a time period required by the Federal
Transit Administration (FTA).
Risk - Risk means the composite of predicted severity and likelihood of the potential effect of a hazard.
Risk Mitigation - Risk mitigation means a method or methods to eliminate or reduce the effects of
hazards.
Safety Assurance - Safety Assurance means processes within a transit agency's Safety Management
System that functions to ensure the implementation and effectiveness of safety risk mitigation, and to
ensure that the transit agency meets or exceeds its safety objectives through the collection, analysis,
and assessment of information.
Safety Management Policy - Safety Management Policy means a transit agency's documented
commitment to safety, which defines the transit agency's safety objectives and the accountabilities and
responsibilities of its employees in regard to safety.
Safety Management System (SMS) - Safety Management System (SMS) means the formal, top -down,
organization -wide approach to managing safety risk and assuring the effectiveness of a transit agency's
safety risk mitigation. SMS includes systematic procedures, practices, and policies for managing risks
and hazards.
SMS Executive - Safety Management System (SMS) Executive means a Chief Safety Officer or an
equivalent.
Safety Performance Target - Safety Performance Target means a Performance Target related to safety
management activities.
Safety Promotion - Safety Promotion means a combination of training and communication of safety
information to support SMS as applied to the transit agency's public transportation system.
Safety Risk Assessment - Safety Risk Assessment means the formal activity whereby a transit agency
determines Safety Risk Management priorities by establishing the significance or value of its safety
risks.
Safety Risk Management - Safety Risk Management means a process within a transit agency's Public
Transportation Agency Safety Plan for identifying hazards and analyzing, assessing, and mitigating
safety risk.
38
Serious Injury - Serious injury means any injury which:
(1) Requires hospitalization for more than 48 hours, commencing within 7 days from the date
of the injury was received;
(2) Results in a fracture of any bone (except simple fractures of fingers, toes, or noses);
(3) Causes severe hemorrhages, nerve, muscle, or tendon damage;
(4) Involves any internal organ; or
(5) Involves second- or third-degree burns, or any burns affecting more than 5 percent of the
body surface.
Small Public Transportation Provider - Small public transportation provider means a recipient or
subrecipient of Federal financial assistance under 49 U.S.C. 5307 that has one hundred (100) or fewer
vehicles in peak revenue service and does not operate a rail fixed guideway public transportation
system.
State - State means a State of the United States, the District of Columbia, Puerto Rico, the Northern
Mariana Islands, Guam, American Samoa, and the Virgin Islands.
State of Good Repair - State of good repair means the condition in which a capital asset is able to
operate at a full level of performance.
State Safety Oversight Agency - State Safety Oversight Agency means an agency established by a State
that meets the requirements and performs the functions specified by 49 U.S.C. 5329(e) and the
regulations set forth in 49 CFR part 674.
Transit Agency - Transit agency means an operator of a public transportation system.
Transit Asset Management Plan - Transit Asset Management Plan means the strategic and systematic
practice of procuring, operating, inspecting, maintaining, rehabilitating, and replacing transit capital
assets to manage their performance, risks, and costs over their life cycles, for the purpose of providing
safe, cost-effective, and reliable public transportation, as required by 49 U.S.C. 5326 and 49 CFR part
625.
39
List of Acronyms Used in the Safety Plan
Acronym
Word or Phrase
CAT
Collier Area Transit
ESRP
Employee Safety Reporting Plan
FTA
Federal Transit Administration
SMS
Safety Management System
PTASP
Public Transit Agency Safety Plan
W
Collier County System Safety Program Plan (SSPP)
42
MV Transportation -
Collier Area Transit
,vim s� . — — x- •a
SYSTEM SAFETY
PROGRAM PLAN (SSPP)
Issued: January 2017
Last Revised: February 2020
Last Self Certified: January 2022
System Safety Program Plan (SSPP)
Document Activity Log
(Continued)
Date
Activity
(Review/Update/Addendum/
Adoption/Distribution)
Concerned
Person
(Signature)
Remarks
3/26/16
Adopted Collier Area Transit
SSPF,
K. Frye
1 /5/17
MV Transportation developed
own SSPP
K. Frye
1/5/18
SSPP Updated
B. Morales
2/1/19
SSPP Updated
B Morales
11/12/19
SSPP Updated
B Morales
02/07/2020
Update Section 6 - Qualification and
Selection of Drivers
M. Arnold
Revision made in
response to audit finding.
MV Transportation - Collier Area Transit
System Safety Program Plan (SSPP)
Table of Contents
1.0
MANAGEMENT SAFETY COMMITMENT AND POLICY STATEMENT ..........................................
1-1
2.0
SYSTEM SAFETY GOALS AND SSPP.................................................................................
2-1
2.1 SSPP Control and Update Procedures..................................................................................
2-2
3.0
HAZARD AND SECURITY PLAN (HSP)................................................................................
3-1
4.0
SYSTEM DESCRIPTION......................................................................................................
4-1
5.0
ORGANIZATION STRUCTURE AND SYSTEM SAFETY RESPONSIBILITIES ................................
5-1
5.1 Community Transit Organization Chart.........................................................................
5-1
5.2 Community Transit System Safety Responsibilities by Position ...................................
5-2
5.3 System Safety Responsibilities of Contract Service Operator(s)..........................................
5-3
6.0
QUALIFICATION AND SELECTION OF DRIVERS....................................................................
6-1
7.0
DRIVER SAFETY TRAINING AND TESTING...........................................................................
7-1
7.1 Initial Driver Training and Testing..........................................................................................
7-1
7.2 On-Going/Refresher Training and Testing.............................................................................
7-2
7.3 Remedial Training and Testing..............................................................................................
7-3
7.4 NIMS Training........................................................................................................................
7-3
8.0
RECORDS MANAGEMENT..................................................................................................
8-1
9.0
DRUG AND ALCOHOL PROGRAM.......................................................................................
9-1
10.0
VEHICLE MAINTENANCE PROGRAM.................................................................................
10-1
10.1 Daily Vehicle Inspections (DVI)............................................................................................
10-1
10.2 Preventive Maintenance......................................................................................................
10-2
10.3 Bus Safety Inspections........................................................................................................
10-2
11.0
SAFETY DATA ACQUISITION & ANALYSIS.........................................................................
11-1
12.0
HAZARD IDENTIFICATION AND RESOLUTION.....................................................................
12-1
12.1 Hazard Identification............................................................................................................
12-1
12.2 Hazard Categorization.........................................................................................................
12-1
12.3 Hazard Resolution................................................................................................................
12-1
13.0 EVENT INVESTIGATION.................................................................................................... 13-1
14.0 MEDICAL EXAMS FOR BUS TRANSIT SYSTEM DRIVERS ..................................................... 14-1
15.0 OPERATING AND DRIVING REQUIREMENTS....................................................................... 15-1
15.1 Wireless Communication..................................................................................................... 15-2
16.0 VEHICLE EQUIPMENT STANDARDS & PROCUREMENT CRITERIA ........................................ 16-1
17.0 INTERNAL AND EXTERNAL SAFETY AUDITS...................................................................... 17-1
18.0 CERTIFICATION.............................................................................................................. 18-1
19.0 APPENDICES.................................................................................................................. 19-1
MV Transportation Collier Area Transit
System Safety Program Plan (SSPP)
Table of Contents
(Continued)
Appendices -
• Appendix A: Rule Chapter 14-90, F.A.C.
• Appendix B: Qualification Policy
• Appendix C: Qualification Process Workflow - Fully Qualified Model
• Appendix D: FMCSA DOT Disclosure and Authorization
• Appendix E: FTA DOT Disclosure and Authorization
• Appendix F: MV Transportation Disclosure and Authorization Forms
• Appendix G: NAPLES Current Paratransit Training Syllabus
• Appendix H: NAPLES Current Fixed Route Training Syllabus
• Appendix I: NAPLES Staff Syllabus
• Appendix J: New Driver Hires Assessment
• Appendix K: Radio Operating Procedures
• Appendix L: Driver Refresher Training
• Appendix M: Safety Calendar
• Appendix N: General Safety Guidelines
• Appendix O: Record Retention
• Appendix P: Substance Abuse Policy
• Appendix Q: Maintenance Plan
• Appendix R: Preventative Maintenance Guidelines
• Appendix S: Hazardous Communication Plan
• Appendix T: Incident Accident Reporting
• Appendix U: Medical Examination Form MCSA 5875 & 5876
• Appendix V: FL Wireless Communication
• Appendix W: Annual Review of Driving Records - Drivers
• Appendix X: Annual DOT Driving Record Review Form
• Appendix Y: S-10 Compliance with Regulations
• Appendix Z: SambaSafety DRM State Support MatriX
• Appendix AA: Internal Safety Audit Checklist
• Appendix AB: Bus Transit System Annual Safety and Security Certification Form
• Appendix AC: SSPP Addendums (placeholder for future updates)
• Appendix AD: Text Formatting Palette
MV Transportation Collier Area Transit
System Safety Program Plan (SSPP)
1.0 Management Safety Commitment and Policy
Statement
MV Transportation - Collier Area Transit is committed to providing safe, secure, clean, reliable,
and efficient transportation services to the patrons. This policy statement serves to express
management's commitment to and involvement in providing and maintaining a safe and secure
transit system.
Section 341.041, Florida Statutes (F.S.); Section 334.044(2), F.S.; and Section 341.061(2)(a),
F.S., requires the establishment of minimum equipment and operational safety standards for all
governmentally owned bus transit systems; privately owned or operated bus transit systems
operating in this state which are financed wholly or partly by state funds; all bus transit systems
created pursuant to Chapter 427, F.S.; and all privately owned or operated bus transit systems
under contract with any of the aforementioned systems. Safety standards for bus transit
systems are provided by Rule Chapter 14-90, Florida Administrative Code (F.A.C.), hereinafter
referred to as Rule 14-90. Bus transit systems are required to develop, adopt, and comply with a
System Safety Program Plan (SSPP) in accordance with Section 14-90.004(1), FAC and all
subparagraphs. In addition, Section 14-90.004(3), requires systems to establish criteria and
procedures for the selection, qualification, and training of all drivers and includes consistency
with applicable federal and state laws, rules, and regulations; background checks and
documentation; minimum content for instructional and procedural training; and written
operational and safety procedures and minimum content thereof.
In the interest of safety and security, and in order to comply with the statutory requirements, MV
Transportation has developed and adopted this System Safety Program Plan (SSPP) that
complies with established safety standards set forth in Rule 14-90. The SSPP is intended to
document all policies, functions, responsibilities, etc. of the agency necessary to achieve a high
degree of system safety and applies to all areas of the transportation system, including
procurement, administration, operations, maintenance, etc.
MV Transportation management is authorized and responsible for maintaining a coordinated
safety system in order to identify and prevent unsafe acts and conditions that present a potential
danger or threat to public safety. Management commits to maintain and implement the SSPP and
comply with the policies, procedures, and standards included in this document. All departments,
personnel, and contract service operators are charged with the responsibility of adhering to this
SSPP. Any violation of safety and security practices is subject to disciplinary actions.
Management is ultimately responsible for enforcing the SSPP and maintaining a safe and secure
system.
Signature
e-
Braian Morales, General Manager
MV Transportation
Collier Area Transit
Date: January 2, 2019
MV Transportation Collier Area Transit 1-1
System Safety Program Plan (SSPP)
2.0 System Safety Goals and SSPP
MV Transportation has established the following goals for the system safety program:
• Achieve a high standard of system safety in all areas of the transportation system
• Develop and implement a comprehensive, systematic, and coordinated program to
identify, assess, and control all safety hazards
• Develop and maintain a high level of safety awareness among all employees through pre-
employment screening and systematic training and testing programs
• Establish safety standards for contract service operators and ensure compliance
• Ensure that system safety is integrated with daily operations through operational
standards and procedures, vehicle maintenance, inspections, record keeping, audits,
quality assurance and quality control
• Ensure that all vehicles and equipment operated by the agency meet established safety
standards
• Maintain a formal process for event investigation, emergency preparedness and response,
and handling security threats
• Ensure a drug free workplace
• Comply with all regulatory requirements
The purpose of the SSPP document is to:
• Establish and document system safety policies and procedures in compliance with Rule
14-90
• Establish a coordinated and documented process to implement the SSPP during the
operations of the system in order to achieve system safety goals
• Identify and delegate safety functions and responsibilities to units and personnel within
the organization and contract service operators
• Facilitate internal and external safety audits to identify, track, and resolve safety program
deficiencies
In accordance with Rule 14-90 (included in Appendix A), the SSPP must address the following
safety elements and requirements:
• Safety policies and responsibilities
• Vehicle and equipment standards and procurement criteria
• Operational standards and procedures
• Bus driver and employee selection
• Driving requirements
• Bus driver and employee training
• Vehicle maintenance
MV Transportation Collier Area Transit 2-1
System Safety Program Plan (SSPP)
• Investigations of events
• Hazard identification and resolution
• Equipment for transporting wheelchairs
• Safety data acquisition and analysis
• Wireless communication plan
• Safety standards for private contract bus transit system(s) that provide(s) continuous or
recurring transportation services for compensation as a result of a contractual agreement
with MV Transportation
2.1 SSPP Control and Update Procedures
MV Transportation management will review the SSPP annually, update the document as
necessary, and implement the changes within a timeframe that will allow the agency to timely
submit the annual self -certification of compliance to the Florida Department of Transportation
(FDOT). The annual review of the SSPP will be conducted as part of an internal audit beginning
October 1 of each calendar year and ending prior to the end of the same calendar year. Necessary
updates outside the annual update window will be handled as SSPP addendums which will be
incorporated in the body of the SSPP during subsequent annual update.
All proposed changes will be documented by the management as proposed SSPP addendums
and distributed to all affected parties including employees and contract service operators. All
parties must comment within two weeks of the issuance of the proposed changes unless
otherwise specified. Following the approval of any modifications to the SSPP by the General
Manager, management staff will distribute the SSPP addendum to all affected parties, with a
cover memo highlighting the changes. All parties receiving the updates are required to sign for its
receipt and acknowledge their responsibility in implementing the changes. Management will
document and retain the proof of SSPP receipt by all employees during initial hire and subsequent
updates. Agency's governing board will adopt the SSPP annually following the internal audit and
a copy of the adopted SSPP will be distributed to all employees and contract service providers. A
copy of the adopted SSPP will also be forwarded to the FDOT District Office. All review, update,
addendum, adoption, and distribution activities will be documented in the SSPP Activity Log
included in this document.
MV Transportation Collier Area Transit 2-2
System Safety Program Plan (SSPP)
3.0 Hazard and Security Plan (HSP)
In accordance with Rule 14-90, MV Transportation has adopted, and implemented a Hazard and
Security Plan (HSP), often referred to as the Security Program Plan (SPP), which covers the
hazard and security portion of the system safety program. The HSP contains information about
prevention, mitigation, preparedness, response, recovery, and associated organizational
responsibilities. The purpose of the HSP/SPP is to specify:
• Actions required of employees on a daily, weekly, monthly, and annual basis to prevent
or reduce the likelihood of security and emergency events from occurring, and to mitigate
the effects of those events that do occur
• Measures needed to prepare for incidents occurring within the transportation system and
in the surrounding community
• Agency procedures that should be established to respond to security hazards and
emergencies that affect the system and its customers
• Formal processes to recover from routine security events or major emergencies
• Roles, responsibilities, and interagency coordination required to respond to a disaster or
security event
The HSP/SPP must address the following hazard and security elements and requirements:
• Security policies, goals, and objectives
• Organization, roles, and responsibilities
• Emergency management processes and procedures for mitigation, preparedness,
response, and recovery
• Procedures for investigation of events described under subsection 14-90.004(5), F.A.C.
• Procedures for the establishment of interfaces with emergency response organizations
• Procedures for interagency coordination with local law enforcement jurisdictions
• Employee security and threat awareness training programs
• Security data acquisition and analysis
• Emergency preparedness drills and exercises
• Requirements for private contract transit providers that engage in continuous or recurring
transportation services for compensation as a result of a contractual agreement with the
bus transit system.
• Procedures for SPP maintenance and distribution
The HSP/SPP has been adopted separately from the SSPP. Bus transit systems are prohibited
by Section 119.071(3)(2), Florida Statutes, from publicly disclosing the SPP, as applicable under
any circumstance. The document is maintained in a secure location by management and access
to the document is restricted to select agency personnel and appropriate FDOT personnel
exercising oversight in this area. On -site access to the HSP/SPP is granted to regulatory
authorities (FDOT, FTA, etc.) on as -needed basis. Select portions of the HSP/SPP may be shared
with employees depending on their job responsibilities.
MV Transportation Collier Area Transit 3-1
System Safety Program Plan (SSPP)
4.0 System Description
Our Mission:
Our mission is to be The Standard of Excellence in the provision of passenger transportation
services. We will provide these services to both public and private agencies nationwide. We will
accomplish this mission in a safe, efficient and cost-effective manner while treating our employees
and service providers as part of our family and our customers as our most important asset.
History:
The Contractor MV TRANSPORTATION Inc. began service on March 26, 2016 for Collier Area Transit
for the provision of fixed route and paratransit service. The term runs for 5 years with three one-year
options.
Services Provided and Jurisdiction:
CAT provides fixed route service in Collier County on 19 routes, serving the incorporated areas
of Naples, Marco Island, and Immokalee. The maximum hours of operations for the core routes
are from 3:45 a.m. to 8:55 p.m., with service 7 days per week.
Collier Area Paratransit also coordinates transportation services for the disable and economically
disadvantaged. The majority of the trips are provided to passengers traveling to medical
appointments, nutrition sites and work. Use of the Collier Area Paratransit system requires pre -
certification.
System Profile (As of January 1, 2018):
Total Number of drivers 84
Full-time 67 PartTime 1 Volunteers N/A
Number of operational buses: 73
Buses W/C accessible 73
Number of Type I buses (>22' length) 33 Type II buses (<22' length) 40
Dispatch Location(s): 8300 Radio Road, Naples, Florida 34104
Maintenance Locations 8300 Radio Road, Naples, Florida 34104
Community Transportation Coordinator (CTC): Yes No X
CTC Operator: Yes X No
CTC Name: Collier Countv Board of Countv Commissioners
Contracted passenger service operations: (Describe)
Collier County contracts with MV Transportation to provide fixed route and Para transit services
Contract operator(s) have adopted MV's SSPP and SPP approved by CTC:
Yes No Describe: N/A
Contract operator(s) adopts and implements the CTC's SSPP:
Yes No X Describe MV follows MV SSPP
Additional Information:
MV Transportation Collier Area Transit 4-1
System Safety Program Plan (SSPP)
5.0 Organization Structure and System Safety
Responsibilities
Management has the overall responsibility of safe and secure operations of MV Transportation
and contract service operators. Each employee is required to carry out specific system safety
responsibilities, depending on his/her position, in compliance with the SSPP. The organization
chart below shows title of each position and the reporting structure; the table in the following page
shows system safety responsibilities of each position.
5.1 Organizational Charts:
MV Transportation
Collier Area Transit
S. Trinkle
Regional Vice
President
B. Morales
MV General
Manager
G. Vertus N. Lopez T. Jones J. Vargas M. Maldonac
Senior ITS Customer Service Fixed Route Paratransit
Coordinator Manager Safety Manager Manager Manager
ITS Coordinator H Reconciliation Road Supervisors H Fixed Route Mobility Manager I Dispatchers
1 Drivers
Customer Service 1 1-4 Utilities
Dispatchers
Drivers
Reservationist
Scheduler
MV Transportation Collier Area Transit 5-1
System Safety Program Plan (SSPP)
5.2 MV Transportation System Safety Responsibilities by Position
Management
Responsibility by
Staff Responsibility
System Safety Task
Frequency
Position
by Position
GM OpM
SM Driver
Oversee and assure SSPP and HSP/SPP
Daily
X
X
X
compliance
Random inspections of Departments for
Quarterly/
X
X
X
safety compliance (pre -trip inspections,
As needed
driver files, maintenance records, etc.
SSPP and HSP/SPP review,
Annual/ As
X
X
X
maintenance, and distribution
needed
Intra-agency coordination and safety
Monthly
X
X
X
X
meetings
Inter -agency coordination (FDOT, law
As needed
X
X
X
enforcement, emergency response
organizations, etc.
Facility inspection
Monthly
X
X
X
Employee safety training and testing and
Initial hire/
X
X
X
record keeping
Quarterly
Drug free workplace (policy maintenance,
Initial hire/
X
X
X
employee training and testing, etc.)
Quarterly
Driver license validity check and record
Initial hire/
X
maintenance
Quarterly
X
Administrative/Human Resource safety
As needed
X
X
X
actions
Safety and security data acquisition and
On an
X
X
X
X
analysis
ongoing
basis
Medical examination of drivers and record
Initial hire/
X
X
X
keeping
biennium
Vehicle and equipment procurement
As needed
X
X
X
Pre -trip inspections and record keeping
Daily
X
X
X
X
Vehicle maintenance and record keeping
Daily
X
X
X
Annual safety inspections and record
Annual
X
X
X
keeping
Event investigation and record keeping
As needed
X
X
X
Investigate safety complaints
As needed
X
X
X
Pre -employment screening
Initial hire
X
X
X
Employee time recording and
Daily
X
X
X
maintenance
Internal safety audits
Annual/As
X
X
X
needed
Facilitate external safety audits
As needed
X
X
X
Records maintenance, retention, and
Daily/As
X
X
X
distribution
needed
Contractor safety and security compliance
Daily
X
X
oversight
X
Hazard identification and resolution
Daily
X
X
X
X
Compliance with SSPP
Daily
X
X
X
X
Self -certification of safety compliance
Annual
X
X
MV Transportation Collier Area Transit 5-2
System Safety Program Plan (SSPP)
5.3 System Safety Responsibilities of Contract Service Operator(s)
MV Transportation requires all contract service operators to fully comply with the established
safety standards set forth in Rule 14-90. Contract operators have the option to either adopt and
implement the SSPP and HSP/SPP of MV Transportation, or develop, adopt, and implement their
own program plans, but must ensure compliance with Rule 14-90. If the contract service operator
opts to develop their own SSPP and HSP/SPP, the program plans must be reviewed and
approved by MV Transportation management prior to initiation of service. In addition, each
contractor/subcontractor shall submit a safety and security certification to MV Transportation no
later than March 15, annually for the prior calendar year period.
The certification shall attest to the following:
• The adoption of an SSPP and an HSP/SPP in accordance with established standards set
forth in Rule 14-90.
• Compliance with its adopted SSPP and HSP/SPP.
• Performance of safety inspections on all buses operated by the system in accordance with
Rule 14-90.
• Reviews of the SSPP and HSP/SPP have been conducted to ensure they are up to date.
The certification shall include:
• The name and address of the contractor/subcontractor, and the name and address of the
entity(ies) who performed bus safety inspections and security assessments during the
prior calendar year, if different from that of the contractor/subcontractor.
• A statement signed by an officer or person directly responsible for management of the
contractor/subcontractor attesting to compliance with Rule 14-90.
Contractors/subcontractors are subject to audits and inspections on an announced or
unannounced basis at the discretion of MV Transportation management. MV Transportation, or
its contractor, will conduct safety and security reviews of contract operators, at least once every
three years, to ascertain compliance with the provisions of Rule 14-90. MV Transportation will
prepare and submit a report of the audit to the affected contract operator within 30 business days
of completion of the review containing the following:
• Identification of the findings, including a detailed description of any deficiency.
Required corrective action and a schedule for implementation of the corrective action to
be taken for each deficiency.
• Any required suspension of bus transit system service should MV Transportation
determine the continued operation of the service, or a portion thereof, poses an immediate
danger to public safety.
If the contract operator fails to correct specific deficiency(ies) in accordance with Rule 14-90 and
the established implementation schedule, MV Transportation will notify the FDOT District Office
and initiate actions to dismiss the contract.
MV Transportation Collier Area Transit 5-3
System Safety Program Plan (SSPP)
6.0 Qualification and Selection of Drivers
MV Transportation management is responsible for ensuring that the following minimum
standards are met when hiring new drivers.
• Complete employment application.
• All drivers must pass a complete criminal background check before being put into revenue
service. MV Transportation or its subcontractors will, at a minimum, perform the following
checks to determine if the Driver has a criminal background:
i. National Sex Offender database
ii. Widescreen National Criminal Search
iii. Address history
iv. Motor Vehicle Records
v. Social Security Number Check
vi. Prior Drug and Alcohol use
• Drivers will not be used in revenue service if they have been convicted of a felony offense
involving murder, attempted murder, assault, sexual assault or battery, theft, fraud,
burglary, grand theft auto, robbery, crimes against children and/or adults, a felony offense
including drug -related incidents, or other offense related to the performance of this
contract with MV Transportation, except as allowed by Florida Statutes Title XXXI -
Chapter 435.07 (exemption from disqualifications).
• All background checks will be updated every five years.
• Applicants who were previously terminated by any previous employer for drug or alcohol
use shall not be eligible for hire.
• A conviction includes a guilty verdict, a determination of guilt after trial to a judge, a guilty
plea, deferred adjudication, or a plea of nolo contendere or no contest.
• The driver must not have been convicted of a serious traffic violation such as driving under
the influence of alcohol or drugs, leaving the scene of an accident, using a vehicle in the
commission of a felony, reckless driving and/or reckless endangerment within the last ten
(10) years.
• Each driver must undergo a commercial and personal driving record check with the
Florida Department of Highway Safety and Motor Vehicles.
• The driver must not have more than 2 (Two) traffic citations for a moving violation in the
past 3 years. An MVR review will be conducted every 6 months after hire
• The driver must not have had a driver's license suspended or revoked for moving
violations within the last two (2 or 3) years.
• The driver must have possessed a valid CDL Driver's License from any U.S. State for the
last three (3) years.
• All applicants must possess a High School Diploma or General Equivalency Diploma
(GED).
MV Transportation Collier Area Transit 6-1
System Safety Program Plan (SSPP)
• Each Driver must possess and maintain a Commercial Driver's License with the proper
endorsements if required by the position.
• Current Driver's License must be issued by the State of Florida.
• All drivers must be able to speak and understand English, and drivers must be proficient
in written English to successfully complete all paperwork required for this contract,
including, but not limited to, vehicle manifests, incident and accident reports.
• Drivers of vehicles must pass a pre -employment physical and drug/alcohol test in
accordance with U.S. Department of Transportation requirements.
• Drivers and all other employees performing safety -sensitive function(s) will satisfy the
requirements of MV Transportation's Drug and Alcohol Testing Program, which will be
administered in conformance with the requirements of 49 C.F.R., Parts 40 and 655, as
they may be amended or superseded from time to time.
• Drivers must be physically able to perform all duties and tasks required or necessary to
achieve full performance of the obligations relating to the transporting of passengers with
disabilities, including, but not limited to:
i Assisting passengers in getting to, on, off and from the vehicles.
ii Securing mobility devices within the paratransit vehicle.
iii Assisting passengers with the carrying of small packages (as
determined by MV Transportation).
• Train and certify all drivers.
• All drivers are given access to a copy of the SSPP and all subsequent revisions. All drivers
must sign the acknowledgement of agreement to comply with the SSPP during their
training as one of the hiring requirements.
• MV Transportation shall require drug and alcohol testing of Drivers including but not limited
to pre -employment, reasonable suspicion, post -accident, and follow-up. All drug and
alcohol testing costs shall be borne by the Transportation Providers.
• Noncompliance with any regulatory or agency specific requirement may result in
suspension or termination of employment.
• It is the policy of MV Transportation to screen applicants to eliminate those that pose a
safety or security threat to the agency or who would not be capable of carrying out agency
safety and security policies.
• Signed acknowledgement of receipt and agreement to comply with drug -free workplace
policy.
MV Transportation Collier Area Transit 6-2
System Safety Program Plan (SSPP)
7.0 Driver Safety Training and Testing
All employees and drivers of MV Transportation and all contract service providers are required to
complete all training and testing requirements to demonstrate and ensure adequate skills and
capabilities to safely operate each type of bus or bus combination before driving on a street or
highway unsupervised. The Safety Manager is responsible for conducting and documenting all
training and testing activities utilizing a certification process. Noncompliance with any regulatory
or agency specific guideline or requirement may result in suspension or termination of
employment. This section of the SSPP discusses the training and testing programs to be
administered by the Safety Manager.
7.1 Initial Driver Training and Testing
Upon hire, all drivers are required to complete MV Transportation Avatar Training and Testing
program which includes training and testing in the following areas:
1. Bus transit system safety and operational policies and procedures (SSPP).
2. Operational bus and equipment inspections.
3. Bus equipment familiarization.
4. Basic operations and maneuvering.
5. Boarding and alighting passengers.
6. Operation of wheelchair lift and other special equipment.
7. Defensive driving.
8. Passenger assistance and securement.
9. Handling of emergencies and security threats.
10. Security and threat awareness.
11. Driving conditions.
12. Florida Rule 14:90
13. Wireless Communication
All newly hired employees are provided classroom instructional training by the Trainer per
agency's HSP/SPP. Drivers are given instruction in MV Transportation rules and standard
operating procedures in the following areas:
• General rules: General employee rules; includes instruction on duty to report any safety
or security hazards observed by employees.
• Personal appearance and conduct: Covers uniforms, grooming, and employee conduct.
• Customer service: Covers expectations of employees when dealing with the public;
includes instruction on how and to whom to report security incidents, and types of
individuals or situations to be aware of and report.
MV Transportation Collier Area Transit 7-1
• Traffic laws: Covers applicable traffic -related laws and regulations, drug and alcohol
testing, and drug and alcohol use restrictions.
• Pre -trip inspection: Provides instruction in thorough inspection of a vehicle prior to placing
the vehicle in service.
• Maintenance and operations: Provides instruction on vehicle operating procedures and
identifying common mechanical problems; also stresses the importance of graffiti removal
and identification, notification to security personnel, and documentation of gang -related
graffiti.
• Fare handling: Covers fare collection procedures and provides instruction in dealing with
fare disputes, conflict resolution, and notification of security personnel.
• Americans with Disabilities Act requirements: Provides instruction in complying with ADA
requirements and providing service to disabled patrons.
• Emergency procedures: Provides instruction in emergency communications, involvement
in traffic accidents, bio-hazards and medical emergencies involving passengers.
• Safety procedures: Provides instruction in dealing with traffic safety issues; procedures
for drivers to follow if involved in a traffic accident; fire, chemical or biological spill
procedures; and procedures for dealing with suspicious objects or suspected explosive
devices.
• Radio procedures: Provides instruction on radio procedure for both routine and emergency
radio traffic. Includes instruction on reporting crimes, suspicious acts, and potentially
hazardous situations.
• Report writing: Provides instruction on report writing, and reporting requirements.
• SSPP: Drivers are given training on all areas of the Florida Rule 14-90 by a certified MV
trainer. After each session testing is provided and collected by trainer. When scores are
determined then test is discussed for further clarification on Florida Rule 14-90 areas
within the SSPP.
In addition, new drivers are required to successfully undergo a road test with an experienced
driver. A new -hire check -off list must be completed to ensure the employee has received all
required training and information.
The Safety Manager will develop and maintain a Training Manual for new hire training and testing
of employees. The manual will contain training course content, curriculum, lesson plans, testing
requirements, etc. All training and testing activities will also be adequately documented by the
Safety Manager
MV Transportation Collier Area Transit 7-1
System Safety Program Plan (SSPP)
7.2 On-Going/Refresher Training and Testing
The Safety Manager will develop and maintain a Training Manual for on -going and
refresher training and testing of employees. The manual will contain training course
content, curriculum, lesson plans, testing requirements, etc. On-going/refresher training
and testing sessions will be conducted monthly on training areas specified by Rule 14-90
and each session will cover one or more training areas. The drivers will be required to
attend the subject sessions so that each driver receives training and testing in all areas
specified by Rule 14-90 at least once every three years. All training and testing activities
will also be recorded and retained in files. An 80% minimum passing score is required
for driver testing in all areas prescribed by 14-90. Each of the 14-90 administered tests
will include 10 questions per training module.
7.3 Remedial Training and Testing
MV Transportation will employ remedial training for drivers who have been involved in a serious
collision or have developed unsafe driving behavior or other driving problems. Other causes for
remedial training may include persistent customer complaints, supervisor recommendations, or a
result of ongoing evaluations. Depending on the circumstances, the Safety Manager will
determine the appropriate remedial training and testing, the results of which will also be
documented and retained in files.
7.4 NIMS Training
MV Transportation HSP/SPP requires that management staff take available NIMS training to
understand this requirement and to coordinate regularly with outside organizations to prepare for
coordinated responses to incidents. In addition, all employees will be provided security training
and drills every six months to ensure they are familiar with emergency policies. All training and
testing activities will also be recorded and retained in files.
MV Transportation Collier Area Transit 7-2
System Safety Program Plan (SSPP)
8.0 Records Management
The Safety Manager is responsible for implementing a record management program that includes
maintenance, retention, distribution, and safe disposal of all safety and security records of the
agency in compliance with state and federal regulations.
All safety and security documents of the agency (SSPP, HSP/SPP, etc.) will be periodically
revised, as needed, to ensure that they are up to date. Revisions and updates will be
communicated with employees, contractors, and regulatory agencies as they occur or as deemed
necessary by the management, depending on the nature of the revision or update. The HSP/SPP
is considered a confidential document and will be retained in a secure location by management.
MV Transportation will maintain and require providers to retain the following records for at least
five years:
• Records of bus driver background checks and qualifications
• Detailed descriptions of training administered and completed by each bus driver
• A record of each bus driver's duty status which will include total days worked, on -duty
hours, driving hours, and time of reporting on and off duty each day
• Event investigation reports, corrective action plans, and related supporting documentation
• Records of annual safety inspections and documentation of any required corrective
actions
• Completed and signed medical examination reports for each bus driver
• Collier Area Transit will maintain - Records of preventive maintenance, regular
maintenance, inspections, lubrication, and repairs performed for each bus
In addition, Collier Area Transit for MV Transportation or providers will retain records of daily bus
inspections and any corrective action documentation for a minimum of two weeks.
An organized paper and electronic filing system will be maintained by the agency, adequately
backed up to prevent potential loss of information. All sensitive personnel records will be protected
from public access. When ready for disposal, both paper and electronic data will be disposed of
in a secure manner ensuring that critical information is protected.
MV Transportation Collier Area Transit 8-1
System Safety Program Plan (SSPP)
9.0 Drug and Alcohol Program
MV Transportation and it providers have established a Zero Tolerance Substance Abuse Policy
Statement in accordance with 49 C.F.R. Part 32 and a substance abuse management and testing
program in accordance with 49 C.F.R. Parts 40 and 655, October 1, 2010, a copy of which is
included in Appendix B. The Safety Manager with the help of the Director of Drug & Alcohol
Compliance (MV Corporate) are responsible for ensuring the implementation of a drug and
alcohol testing program for all safety -sensitive employees as identified and described within the
subject policy. The intent of the policy is to:
• Assure that employees are not impaired in their ability to perform assigned duties in a
safe, productive, and healthy manner;
• Create a workplace environment free from the adverse effects of drug and alcohol abuse
or misuse;
• Prohibit the unlawful manufacture, distribution, dispensing, possession, or use of
controlled substances; and
• Encourage employees to seek professional assistance when substance abuse adversely
affects their ability to perform their assigned duties.
Violation of this substance abuse policy is subject to disciplinary actions.
MV Transportation Collier Area Transit 9-1
System Safety Program Plan (SSPP)
10.0 Vehicle Maintenance Program
The function of the maintenance plan is to provide a consistent systematic program to properly
maintain and service vehicles to meet or exceed the manufacturer's recommended maintenance
schedule. MV Transportation's subcontractors vehicle maintenance programs will ensure that all
buses operated, and all parts and accessories on such buses, including those specified in Rule
14-90.007, F.A.C., and any additional parts and accessories which may affect safety of operation,
including frame and frame assemblies, suspension systems, axles and attaching parts, wheels
and rims, and steering systems, are regularly and systematically inspected, maintained, and
lubricated to standards that meet or exceed the bus manufacturer's recommendations and
requirements. The Maintenance Manager is responsible for ensuring that all vehicles operated
are regularly and systematically inspected, maintained, and lubricated according to FDOT
Preventative Maintenance Plan (included in Appendix C (FDOT Preventative Maintenance Plan).
10.1 Daily Vehicle Inspections (DVI)
Drivers are required to perform daily vehicle inspections prior to operating the assigned vehicle,
during routes, and after all route schedules are completed. The pre -trip inspection includes an
inspection of the following parts and devices to ascertain that they are in safe condition and in
good working order:
• Service brakes
• Parking brakes
• Tires and wheels
• Steering
• Horn
• Lighting devices
• Windshield wipers
• Rear vision mirrors
• Passenger doors
• Exhaust system
• Equipment for transporting wheelchairs
• Safety, security, and emergency equipment
During the scheduled trips and at the end of the day, the operator will note any additional findings
and submit the daily vehicle inspection forms. The process and form/s to be utilized for daily
vehicle inspections is included in agency's preventative maintenance guidelines. The daily vehicle
inspection forms must be complete with the operator's signature and a check in each box to
document that the items are "OK" or a defect is noted in the comments section. If the driver finds
any mechanical or other problems that could compromise the safety of the vehicle at any point,
the drivers will immediately inform the Maintenance Manager and the vehicle will not be scheduled
for service until repaired. Failure to report deficiencies by drivers will lead to disciplinary action.
The Maintenance Manager will review the daily inspections and document the corrective actions
taken as a result of any deficiencies identified by the operator. The Maintenance Manager will
also periodically conduct vehicle inspections behind the drivers who have completed the vehicle
inspections to ensure that the daily vehicle inspections are adequately performed. Once defects
ranspor a ion Collier Area I ransi -
System Safety Program Plan (SSPP)
are noted they will be prioritized and sorted into categories for repairs. Daily inspection records
will be retained for a minimum of two weeks. Once a defect is noted on the inspection form and
repaired, the documentation will be attached to the work/repair order and filed in the maintenance
files.
10.2 Preventive Maintenance
A preventative maintenance schedule is implemented to inspect for safety hazards and to
maintain vehicles in a manner conforming to safety regulations. MV Transportation or its providers
will perform scheduled preventive maintenance on all vehicles at every 5,000-mile interval
following the sequence "A"-"A""B"-"A"-"A"-"C"-"A"-"A". The "C" inspection will be marked as the
required yearly Safety Inspection. When a vehicle is due for an inspection, it will be taken out of
service until the inspection is completed. This allows a series of repairs to be carried out while
minimizing costs and optimizing the number of operational vehicles. If a vehicle is "down" for an
extended period of time due to unavoidable circumstances, preventative maintenance will not be
scheduled. However, the annual inspection will be conducted on all vehicles regardless of
"up/down" status and/or mileage accrued.
The Maintenance Manager will regularly perform Quality Control (QC)/Quality Assurance (QA)
checks to ensure that the inspections and repairs, both in-house and contracted providers, are
completed and documented properly. Each vehicle will have a written record documenting
preventive maintenance, regular maintenance, inspections, lubrication and repairs performed.
Such records will be maintained for at least five years and include, at a minimum, the following
information:
• Identification of the bus, the make, model, and license number or other means of positive
identification and ownership
• Date, mileage, description, and each type of inspection, maintenance, lubrication, or repair
performed
• If not owned by MV Transportation, the name of any person furnishing a bus
• The name and address of any entity or contractor performing an inspection, maintenance,
lubrication, or repair
For tracking purposes, a maintenance log will be kept containing vehicle ID, make and type of
vehicle, year, model, special equipment, inspections, maintenance and lubrication intervals, and
date or mileage when services are due.
10.3 Bus Safety Inspections
Safety inspections are part of the maintenance inspections and are performed at least once every
year on all buses operated by MV Transportation and contracted service providers. The
Maintenance Manager is responsible for ensuring that each individual performing a bus safety
inspection is qualified as follows:
• Understands the requirements set forth in Rule 14-90 and can identify defective
components.
• Is knowledgeable of and has mastered the methods, procedures, tools, and equipment
used when performing an inspection.
• Has at least one year of training and/or experience as a mechanic or inspector in a vehicle
maintenance program and has sufficient general knowledge of buses owned and operated
by the bus transit system to recognize deficiencies or mechanical defects.
Each bus receiving a safety inspection shall be checked for compliance with the requirements for
safety devices and equipment as referenced or specified by Rule 14-90. Specific operable
equipment and devices as required by Rule 14-90 include the following as applicable to Type I
and 11 buses:
• Horn
• Windshield wipers
• Mirrors
• Wiring and batteries
• Service and parking brakes
• Warning devices
• Directional signals
• Hazard warning signals
• Lighting systems and signaling devices
• Handrails and stanchions
• Standee line and warning
• Doors and brake interlock devices
• Step -wells and flooring
• Emergency exits
• Tires and wheels
• Suspension system
• Steering system
• Exhaust system
• Seat belts
• Safety equipment
• Equipment for transporting wheelchairs
• Working speedometer
A safety inspection report will be prepared by the individual(s) performing the inspection and will
include the following:
• Identification of the individual(s) performing the inspection
• Identification of the bus transit system operating the bus
• The date of the inspection
• Identification of the bus inspected
• Identification of the equipment and devices inspected including the identification of
equipment and devices found deficient or defective
• Identification of corrective action(s) for any deficient or defective items found and date(s)
of completion of corrective action(s)
Records of annual safety inspections and documentation of any required corrective actions will
be retained for a minimum of five years for compliance review.
11.0 Safety Data Acquisition & Analysis
Understanding safety data is an important step towards allocating important and scarce resources
to implement safety program elements. Safety data relative to transit provider operations can be
used to determine safety trends in system operation. The following data will be collected and
retained by MV Transportation or its providers on an ongoing basis:
• Accident and incident data
• Maintenance data including daily vehicle inspection forms
• Passenger claims and complaints
• Records of crimes and rule violations occurring in and around the transit agency
The data will be analyzed by MV Transportation management both qualitatively and quantitatively
for safety hazard identification, resolution and risk management purposes. The analysis will be
conducted in Microsoft Excel software and will account for frequency, severity, causal factors,
and acceptability of occurrences. The analysis results will be useful for identifying necessary
actions to minimize safety risks. Analysis of safety data will also help improve system
performance, not only in respect to safety, but also in overall delivery of service to the public. In
addition, trend analyses of safety data can help determine the effectiveness of safety initiatives
that have been implemented. The results of such analysis will be shared with agency staff on an
annual basis for awareness and support.
MV I ranspor a ion Uolher Area I ransi -
System Safety Program Plan (SSPP)
12.0 Hazard Identification and Resolution
Hazard management is a mechanism by which hazards are identified, analyzed for potential
impact on the operating system, and resolved in a manner acceptable to the management and
regulatory agencies. MV Transportation hazard management consists of three primary
components — hazard identification, hazard categorization, and hazard resolution.
12.1 Hazard Identification
By means of safety data acquisition and analysis and coordination with Safety Manager and the
General Manager will identify system hazards on an ongoing basis.
12.2 Hazard Categorization
Once the key system hazards have been identified, the Safety Manager will categorize the
hazards based on severity and probability of occurrence.
Hazard severity is a subjective measure of hazard, supported by factual data, and will be
categorized as follows —
• Catastrophic — Death or system loss
• Critical — Severe injury, severe occupational illness, or major system damage
• Marginal — Minor injury, minor occupational illness, or minor system damage
• Negligible — less than minor injury, occupational illness, or system damage
Hazard probability is a subjective measure of likelihood that a specific hazard will occur and will
be categorized as follows —
• Frequent — Likely to occur frequently
• Probable — Likely to occur several times
• Occasional — Likely to occur sometime
• Remote — Unlikely but possible to occur
• Improbable — So unlikely that it can be rejected from consideration
12.3 Hazard Resolution
Once the hazards are identified and categorized, subsequent analysis will be undertaken to
resolve the issue and minimize risk associated with the identified hazard. A hazard resolution
matrix will be developed combining hazard severity and hazard frequency, as shown in the matrix
on the following page, to identify the level of acceptance for a specific hazard/risk.
MV Transportation Collier Area Transit 12-1
System Safety Program Plan (SSPP)
Hazard Resolution
Catastrophic
Critical
Marginal
Negligible
Matrix
Frequent
Unacceptable
Unacceptable
Unacceptable
Acceptable with
reservation
Probable
Unacceptable
Unacceptable
Undesirable
Acceptable with
reservation
Occasional
Unacceptable
Undesirable
Undesirable
Acceptable
Remote
Undesirable
Undesirable
Acceptable with
Acceptable
reservation
Improbable
Acceptable with
Acceptable with
Acceptable with
Acceptable
reservation
reservation
reservation
The results of the analysis will be shared by the Safety Manager with the General Manager on an
ongoing basis to identify appropriate actions. All "unacceptable" hazards must be eliminated and
measures will be taken for the remaining risk acceptance categories to minimize risk. The results
of such analysis will be shared with agency staff on an annual basis for awareness and support.
MV Transportation Collier Area Transit 12-2
System Safety Program Plan (SSPP)
13.0 Event Investigation
For the purpose of this SSPP, events are considered accidents or incidents that involve a transit
vehicle or take place on MV Transportation's controlled property. An "accident" is an event that
causes damage to a vehicle, individual, or property while the vehicle is in motion. It may involve
a single vehicle or multiple vehicles. An "incident" is defined as an event that causes damage to
a vehicle, individual, or property, which is not an accident.
Any event involving a bus or taking place on bus transit system controlled property and resulting
in a fatality, injury, or property damage will be investigated by MV Transportation or its
subcontractor. All events, included but not limited to the following, will be investigated:
• A fatality, where an individual is confirmed dead within 30 days of a bus transit system
related event, excluding suicides and deaths from illnesses.
• Injuries requiring immediate medical attention away from the scene for two or more
individuals.
• Property damage to bus transit system buses, non -bus transit system vehicles, other bus
system property or facilities, or any other property. MV Transportation will have the
discretion to investigate events resulting in property damage less than $1,000.
• Evacuation of a bus due to a life safety event where there is imminent danger to
passengers on the bus, excluding evacuations due to operational issues.
In case of all events, drivers are required to contact the local law enforcement, dispatcher, and
emergency medical services (as required) immediately. Supervisors will be sent to the scene
depending on the severity of the event at the discretion of the Safety Manager. Each investigation
will be documented in a final report that includes a description of the investigation activities,
identified causal factors, and any identified corrective action plan. Each corrective action plan will
identify the action to be taken by the bus transit system and the schedule for its implementation.
The Safety Manager will monitor and track the implementation of each corrective action plan.
Investigation reports, corrective action plans, and related supporting documentation will be
maintained by the Safety Manager for a minimum of four years from the date of completion of the
investigation.
MV Transportation Collier Area Transit 13-1
System Safety Program Plan (SSPP)
14.0 Medical Exams for Bus Transit System Drivers
This section of the SSPP establishes MV Transportation's and its subcontractors medical
examination requirements for all applicants for driver positions and for existing drivers.
• Medical examination requirements include a pre -employment examination for applicants,
an examination at least once every two years for existing drivers, and a return to duty
examination for any driver prior to returning to duty after having been off duty for 30 or
more days due to an illness, medical condition, or injury.
• Medical examinations will be performed and recorded according to MCSA-5875 and 5876,
included in Appendix U.
• Medical examinations will be performed by a Doctor of Medicine or Osteopathy, Physician
Assistant, or Advanced Registered Nurse Practitioner licensed or certified by the State of
Florida. If medical examinations are performed by a Physician Assistant or Advanced
Registered Nurse Practitioner, they must be performed under the supervision or review of
a Doctor of Medicine or Osteopathy.
• An ophthalmologist or optometrist licensed by the State of Florida may perform as much
of the medical examination as it pertains to visual acuity, field of vision, and color
recognition.
• Upon completion of the medical examination, the examiner shall complete, sign, and date
the medical examination form and maintain the original at his or her office.
• Upon completion of the medical examination, the examiner shall complete, sign, and date
the medical examination certificate and provide a copy to MV Transportation.
• Upon completion of the medical examination the driver shall provide their driver license
number, signature, and date on the medical examination certificate.
• Completed and signed medical examination certificate for each bus driver, dated within
the past 24 months, will be maintained on file by the subcontractor for a minimum of four
years from the date of the examination
• A copy of the MEC shall be provided to MV by the subcontractor and the expiration date
shall be recorded into a tracking database.
• MV Transportation will not allow a driver to operate a transit bus without having on file a
completed medical examination certificate dated within the past 24 months.
MV Transportation Collier Area Transit 14-1
System Safety Program Plan (SSPP)
15.0 Operating and Driving Requirements
The Safety Manager is responsible for overall compliance with all operating and driving
requirements of the SSPP in accordance with the rule 14-90. It is the responsibility of every MV
Transportation employee and subcontractor employee who performs driving and/or operational
duties to strictly adhere to the following requirements:
Under no circumstances is a driver allowed to operate a vehicle without having the
appropriate and valid driver's license in his or her possession.
Drivers are not permitted to drive a bus when his or her driver license has been
suspended, cancelled, or revoked. A driver who receives a notice that his or her license
to operate a motor vehicle has been suspended, cancelled, or revoked is required to notify
his or her supervisor of the contents of the notice immediately, if possible, otherwise no
later than the end of the business day following the day he or she received the notice.
Violation of this policy may result in disciplinary actions including suspension or
termination of employment.
• MV Transportation management will annually check Motor Vehicle Records (MVR) for all
drivers for investigating information on license suspensions, revocations, accidents, traffic
violations, unpaid summons, etc. MV Transportation management will also check driver
license status of each driver utilizing the Florida Department of Highway Safety and Motor
Vehicles website (https://www6.hsmv.state.fl.us/DLCheck/main.jsp).
• Buses must be operated at all times in compliance with applicable traffic regulations,
ordinances, and laws of the jurisdiction in which they are being operated.
Drivers are not permitted to drive more than 12 hours in a 24-hour period, or drive after
having been on duty for 16 hours in a 24-hour period. A driver is not permitted to drive
until the requirement of a minimum eight consecutive hours of off -duty time has been
fulfilled. A driver's work period begins from the time he or she first reports for duty to his
or her employer. A driver is permitted to exceed his or her regulated hours in order to
reach a regularly established relief or dispatch point, provided the additional driving time
does not exceed one hour.
• Drivers are not permitted to be on duty more than 72 hours in any period of seven
consecutive days; however, any 24 consecutive hours of off duty time shall constitute the
end of any such period of seven consecutive days. A driver who has reached the maximum
72 hours of on duty time during the seven consecutive days is required to have a minimum
of 24 consecutive hours of off duty time prior to returning to on duty status.
• A driver is permitted to drive for more than the regulated hours for the safety and protection
of the public when conditions such as adverse weather, disaster, security threat, a road
or traffic condition, medical emergency, or an accident occur.
• Drivers are not permitted to drive a bus when his or her ability is impaired, or likely to be
impaired, by fatigue, illness, or other causes, likely to create an unsafe condition.
• Drivers will not report for duty or operate any vehicle while under the influence of alcohol
or any other substance, legal or illegal, that may impair driving ability. All employees are
required to comply with agency's Substance Abuse Policy.
• Drivers are required to conduct daily vehicle inspections and reporting of all defects and
deficiencies likely to affect safe operation or cause mechanical malfunctions.
MV Transportation Collier Area Transit 15-1
System Safety Program Plan (SSPP)
• Drivers are required to immediately report any defect or deficiency that may affect safe
operations or cause mechanical malfunctions. Any defect or deficiency found shall be
properly documented on a Daily Vehicle Inspection (DVI) form and should be submitted
to the Maintenance Manager.
• The Maintenance Manager will review daily inspection reports and document corrective
actions taken as a result of any deficiencies identified by daily inspections.
• A bus with any passenger doors in the open position will not be operated with passengers
aboard. The doors will not be opened until the bus is stopped. A bus with any inoperable
passenger door will not be operated with passengers aboard, except to move a bus to a
safe location.
• Drivers will ensure that during darkness, interior lighting and lighting in stepwells on buses
shall be sufficient for passengers to enter and exit safely.
• Passengers will not be permitted in the stepwells of any bus while the bus is in motion, or
to occupy an area forward of the standee line.
• Passengers will not be permitted to stand on buses not designed and constructed for that
purpose.
• Buses will not be refueled in a closed building. The fueling of buses when passengers are
being carried will be reduced to the minimum number of times necessary during such
transportation.
• Drivers are required to be properly secured to the driver's seat with a restraining belt at all
times while the bus is in motion.
• Buses will not be left unattended with passengers aboard for longer than 15 minutes. The
parking or holding brake device will be properly set at any time the bus is left unattended.
• Buses will not be left unattended in an unsafe condition with passengers aboard at any
time.
• Drivers are prohibited from leaving keys in the vehicle for any reason at any time the bus
is left unattended.
• Transit vehicles will not be used at any time for any unauthorized use, including private
pay trips.
Noncompliance with these requirements may result in disciplinary actions including suspension
or termination of employment.
15.1 Wireless Communication
"Wireless communication device" means an electronic or electrical device capable of remote
communication. Examples include cell phones, personal digital assistants (PDAs) and portable
computers (commonly called laptop computers). "Use of a wireless communication device" means
use of a mobile telephone or other electronic or electrical device, hands-on or hands -free, to
conduct an oral communication; to place or receive a telephone call; to send or read electronic
mail or a text message; to play a game; to navigate the Internet; to play, view, or listen to a video;
to play, view, or listen to a television broadcast; to play or listen to music; to execute a
computational function, or to perform any other function that is not necessary for the health or
safety of the person and that entails the risk of distracting the employee from a safety-
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critical task. Use of an electronic or electrical device that enhances the individual's physical
ability to perform, such as a hearing aid, is not included in this definition.
MV Transportation requires all drivers to fully comply with the following wireless communication
policies —
Policies on the use of a personal wireless communication device:
• The use of a personal wireless communication device is prohibited while the transit vehicle
is in motion.
All personal wireless communication devices must be turned off with any earpieces
removed from the operator's ear while occupying the driver's seat.
• In an emergency, if a driver is unable to use the radio (e.g., driver is separated from the
vehicle due to a need to evacuate or the radio is inoperable due to lack of coverage or
other malfunction), a personal cellular phone may be used to contact the agency. In such
situation the driver must park the vehicle in a safe place off the road and call the direct
line to the dispatcher.
Policies on the use of a wireless communication device issued to the operator by the bus transit
system for business purposes:
• Drivers are not permitted to use any wireless communication device issued by the bus
transit system while the transit vehicle is in motion except brief radio communications with
the dispatcher. If the driver must use the radio for a long duration, he/she must stop the
vehicle in a safe place off the road.
• Employees are permitted to use wireless communication devices issued by the bus transit
system in the following situations -
o A driver needing to communicate with the dispatcher and vice -versa.
o A driver requesting medical or emergency assistance.
o A driver reporting an illegal activity, a traffic accident, a road hazard, or a safety or
security threat.
MV Transportation requires all employees to follow the radio operating procedures included in
MV Transportation training program.
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16.0 Vehicle Equipment Standards & Procurement
Criteria
For vehicles that MV Transportation will procure, it will utilize the Transit Research -Inspection -
Procurement Services (TRIPS) program, formerly known as the Florida Vehicle Procurement
Program (FVPP), and other State Programs strictly adhering to the vehicle equipment standards
and procurement criteria specified in 14-90.007.
All buses procured and operated must meet the following minimum standards, as
applicable:
a. The capability and strength to carry the maximum allowed load and not exceed the
manufacturer's gross vehicle weight rating (GVWR), gross axle weighting, or tire
rating.
b. Structural integrity that mitigates or minimizes the adverse effects of collisions.
c. Federal Motor Vehicle Safety Standards (FMVSS), 49 C.F.R. Part 571, Sections
102, 103, 104, 105, 108, 207, 209, 210, 217, 302, 403, and 404, October 1, 2008,
hereby incorporated by reference.
• Proof of strength and structural integrity tests on new buses procured will be submitted by
manufacturers or bus transit systems to the Department.
• In addition, every bus operated by the agency will be equipped as follows:
o Mirrors. There shall be two exterior rear vision mirrors, one at each side. The
mirrors shall be firmly attached to the outside of the bus and so located as to reflect
to the driver a view of the highway to the rear along both sides of the vehicle. Each
exterior rear vision mirror, on Type I buses shall have a minimum reflective surface
of 50 square inches. Neither the mirror nor the mounting shall protrude farther than
the widest part of the vehicle body except to the extent necessary to produce a
field of view meeting or exceeding the requirements of this section. All Type I buses
shall, in addition to the above requirements, be equipped with an inside rear vision
mirror capable of giving the driver a clear view of seated and standing passengers.
Buses having a passenger exit door that is located inconveniently for the driver's
visual control shall be equipped with additional interior mirrors to enable the driver
to view the passenger exit door. In lieu of interior mirrors, trailer buses and
articulated buses may be equipped with closed circuit video systems or adult
monitors in voice control with the driver.
o Wiring and Batteries. Electrical wiring shall be maintained so as not to come in
contact with moving parts, heated surfaces, or be subject to chafing or abrasion
which may cause insulation to become worn. Every Type I bus manufactured on
or after February 7, 1988, shall be equipped with a storage battery electrical power
main disconnect switch. The disconnect switch shall be practicably located in an
accessible location adjacent to or near to the battery and be legibly and
permanently marked for identification. Every storage battery on a public -sector bus
shall be mounted with proper retainment devices in a compartment which provides
adequate ventilation and drainage.
o Brake Interlock Systems. All Type I buses having a rear exit door shall be equipped
with a rear exit door/brake interlock that automatically applies the brake upon driver
activation of the rear exit door to the open position. Brake interlock
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application shall remain activated until deactivated by the driver and the rear exit
door returns to the closed position. The rear exit door brake interlock on such
buses shall be equipped with an identified override switch enabling emergency
release of the brake interlock function. The override switch -shall not be located
within reach of the seated driver. Air pressure application to the brake during brake
interlock operation, on buses equipped with rear exit door/brake interlock, shall be
regulated at the equipment's original manufacturer's specifications.
o Standee Line and Warning. Every bus designed and constructed to allow standees
shall be plainly marked with a line of contrasting color at least two inches wide, or
be equipped with some other means to indicate that all passengers are prohibited
from occupying a space forward of a perpendicular plane drawn through the rear
of the driver's seat and perpendicular to the longitudinal axis of the bus. A sign
shall be posted at or near the front of the bus stating that it is a violation for a bus
to be operated with passengers occupying an area forward of the line.
o Handrails and Stanchions. Every bus designed and constructed to allow standees
shall be equipped with overhead handrails for standee passengers. Overhead
handrails shall be continuous, except for a gap at the rear exit door, and terminate
into vertical stanchions or turn up into a ceiling fastener. Every Type I and Type II
bus designed for carrying more than 16 passengers shall be equipped with
handrails, stanchions, or bars at least 10 inches long and installed to permit safe
on -board circulation, seating and standing assistance, and boarding and alighting
by elderly and handicapped persons. Type I buses shall be equipped with a safety
bar and panel directly behind each entry and exit step well.
o Flooring, Steps, and Thresholds. Flooring, steps, and thresholds on all buses shall
have slip resistant surfaces without protruding or sharp edges, lips, or overhangs,
in order to prevent tripping hazards. All step edges and thresholds shall have a
band of color(s) running the full width of the step or edge which contrasts with the
step tread and riser, either light -on -dark or dark -on -light.
o Doors. Power activated doors on all buses shall be equipped with a manual device
designed to release door closing pressure.
o Emergency Exits. All buses shall have an emergency exit door, or in lieu thereof,
shall be provided with emergency escape push -out windows. Each emergency
escape window shall be in the form of a parallelogram with dimensions not less
than 18" by 24", and each shall contain an area of not less than 432 square inches.
There shall be a sufficient number of push -out or kick -out windows in each vehicle
to provide a total escape area equivalent to 67 square inches per seat, including
the driver's seat. No less than 40% of the total escape area shall be on one side
of the vehicle. Emergency escape kick -out or push -out windows and emergency
exit doors shall be conspicuously marked with a sign or light and shall always be
kept in good working order so that they may be readily opened in an emergency.
All such windows and doors shall not be obstructed either inside or outside so as
to hinder escape. Buses equipped with an auxiliary door for emergency exit shall
be equipped with an audible alarm and light indicating to the driver when a door is
ajar or opened while the engine is running. Supplemental security locks operable
by a key are prohibited on emergency exit doors unless these security locks are
equipped and connected with an ignition interlock
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System or an audio-visual alarm located in the driver's compartment. Any
supplemental security lock system used on emergency exits shall be kept unlocked
whenever a bus is in operation.
o Tires and Wheels. Tires shall be properly inflated in accordance with
manufacturer's recommendations.
i. No bus shall be operated with a tread groove pattern depth:
1. Less than 4/32 (1/8) of an inch, measured at any point on a major tread
groove for tires on the steering axle of all buses. The measurements
shall not be made where tie bars, humps, or fillets are located.
2. Less than 2/32 (1/16) of an inch, measured at any point on a major
tread groove for all other tires of all buses. The measurements shall
not be made where tie bars, humps, or fillets are located.
ii. No bus shall be operated with recapped, regrooved, or retreaded tires on the
steering axle.
iii. Wheels shall be visibly free from cracks and distortions and shall not have
missing, cracked, or broken mounting lugs.
o Suspension. The suspension system of all buses, including springs, air bags, and
all other suspension parts, shall be free from cracks, leaks, or any other defect
which may cause its impairment or failure to function properly.
o Steering and Front Axle. The steering system of all buses shall have no indication
of leaks which would or may cause its impairment to function properly, and shall
be free from cracks and excessive wear of components that may cause excessive
free play or loose motion in the steering system or above normal effort in steering
control.
o Seat Belts. Every bus shall be equipped with an adjustable driver's restraining belt
in compliance with the requirements of FMVSS 209, "Seat Belt Assemblies" 49
C.F.R. 571.209 October 1, 2008, and FMVSS 210, "Seat Belt Assembly
Anchorages" 49 C. F. R. 571.210 October 1,2008, hereby incorporated by
reference.
o Safety Equipment. Every bus shall be equipped with one fully charged dry
chemical or carbon dioxide fire extinguisher, having at least a 1A:BC rating and
bearing the label of Underwriter's Laboratory, Inc. The fire extinguishers shall be
maintained as follows:
i. Each fire extinguisher shall be securely mounted on the bus in a conspicuous
place or a clearly marked compartment and be readily accessible.
ii. Each fire extinguisher shall be maintained in efficient operating condition and
equipped with some means of determining if it is fully charged.
iii. Every Type I bus shall be equipped with portable red reflector warning
devices in compliance with Section 316.300, Florida Statutes.
o Persons with Disabilities. Buses used for the purpose of transporting individuals
with disabilities shall meet the requirements set forth in 49 C.F.R. Part 38, October
1, 2008, hereby incorporated by reference, as well as the following:
i. Installation of a wheelchair lift or ramp shall not cause the manufacturer's
GVWR, gross axle weight rating, or tire rating to be exceeded.
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ii. Except in locations within 3 1/2 inches of the bus floor, all readily accessible
exposed edges or other hazardous protrusions of parts of wheelchair lift
assemblies or ramps that are located in the passenger compartment shall be
padded with energy absorbing material to mitigate injury in normal use and in
case of a collision. This requirement shall also apply to parts of the bus
associated with the operation of the lift or ramp.
iii. The controls for operating the lift shall be at a location where the bus driver or
lift attendant has a full view, unobstructed by passengers, of the lift platform,
its entrance and exit, and the wheelchair passenger, either directly or with
partial assistance of mirrors. Lifts located entirely to the rear of the driver's seat
shall not be operable from the driver's seat, but shall have an override control
at the driver's position that can be activated to prevent the lift from being
operated by the other controls (except for emergency manual operation upon
power failure).
iv. The installation of the wheelchair lift or ramp and its controls and the method
of attachment in the bus body or chassis shall not diminish the structural
integrity of the bus nor cause a hazardous imbalance of the bus. No part of the
assembly, when installed and stowed, shall extend laterally beyond the normal
side contour of the bus or vertically beyond the lowest part of the rim of the
wheel closest to the lift.
v. Each wheelchair lift or ramp assembly shall be legibly and permanently marked
by the manufacturer or installer with the following information:
1. The manufacturer's name and address.
2. The month and year of manufacture.
3. A certificate that the wheelchair lift or ramp securement devices, and their
installation, conform to State of Florida requirements applicable to
accessible buses.
o Wheelchairs. Wheelchair lifts, ramps, securement devices, and restraints shall be
inspected and maintained as required by this rule chapter. Instructions for normal
and emergency operation of the lift or ramp shall be carried or displayed in every
bus.
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17.0 Internal and External Safety Audits
The Safety Manager is responsible for conducting announced and unannounced internal safety
audits of MV Transportation units and contract operators. Annual internal safety audits will be
conducted starting November 1 of each calendar year and ending prior to the end of the same
calendar year utilizing the internal audit checklist included in Appendix G. The annual audit results
will be documented by the Safety Manager in a report containing the following:
• Identification of the findings, including a detailed description of any deficiency.
Required corrective action and a schedule for implementation of the corrective action to
be taken for each deficiency.
• Any required suspension of bus transit system service should MV Transportation
determine the continued operation of the service, or a portion thereof, poses an immediate
danger to public safety.
In addition, announced and unannounced periodic internal audits will be conducted by the Safety
Manager to ensure compliance with all of the objectives and requirements of SSPP and Rule 14-
90. Safety audits of vehicles and records will be conducted on random basis. Facility inspection
will be conducted once every month to identify and resolve potential safety and security hazards.
The General Manager will regularly perform Quality Control (QC)/Quality Assurance (QA) checks
to ensure that safety compliance, both in-house and contracted, is achieved at all times.
Contractors/subcontractors are subject to audits and inspections on an announced or
unannounced basis at the discretion of MV Transportation management. MV Transportation, or
its contractor, will conduct safety and security reviews of contract service operators, at least once
every three years, to ascertain compliance with the provisions of Rule 14-90.
MV Transportation management will work closely with regulatory agencies (FDOT, FTA, etc.)
when external audit notifications are received and allocate resources, as necessary, to facilitate
the audits.
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18.0 Certification
The General Manager will submit an annual safety and security certification to the FDOT utilizing
the self -certification form included in Appendix H. The certification will be submitted no later than
February 15, for the prior calendar year period unless otherwise required by FDOT. The
certification will attest to the following:
• The adoption of an SSPP and an SPP in accordance with established standards set forth
in Rule 14-90.
• Compliance with the adopted SSPP and SPP.
• Performance of safety inspections on all buses operated by the system in accordance with
Rule 14-90.
• Reviews of the SSPP and SPP have been conducted to ensure they are up to date.
The certification will also include:
• The name and address of MV Transportation, and the name and address of the entity(ies)
who performed bus safety inspections and security assessments during the prior calendar
year, if different from MV Transportation.
A statement signed by General Manager/signatory authority responsible for the
management of MV Transportation attesting to compliance with Rule 14-90.
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19.0 Appendices
• Appendix A: Rule Chapter 14-90, F.A.C.
• Appendix B: Qualification Policy
• Appendix C: Qualification Process Workflow - Fully Qualified Model
• Appendix D: FMCSA DOT Disclosure and Authorization
• Appendix E: FTA DOT Disclosure and Authorization
• Appendix F: MV Transportation Disclosure and Authorization Forms
• Appendix G: NAPLES Current Paratransit Training Syllabus
• Appendix H: NAPLES Current Fixed Route Training Syllabus
• Appendix I: NAPLES Staff Syllabus
• Appendix J: New Driver Hires Assessment
• Appendix K: Radio Operating Procedures
• Appendix L: Driver Refresher Training
• Appendix M: Safety Calendar
• Appendix N: General Safety Guidelines
• Appendix O: Record Retention
• Appendix P: Substance Abuse Policy
• Appendix Q: Maintenance Plan
• Appendix R: Preventative Maintenance Guidelines
• Appendix S: Hazardous Communication Plan
• Appendix T: Incident Accident Reporting
• Appendix U: Medical Examination Form MCSA 5875 & 5876
• Appendix V: FL Wireless Communication
• Appendix W: Annual Review of Driving Records - Drivers
• Appendix X: Annual DOT Driving Record Review Form
• Appendix Y: S-10 Compliance with Regulations
• Appendix Z: SambaSafety DRM State Support MatriX
• Appendix AA: Internal Safety Audit Checklist
• Appendix AB: Bus Transit System Annual Safety and Security Certification Form
• Appendix AC: SSPP Addendums (placeholder for future updates)
• Appendix AD: Text Formatting Palette
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Appendix A
Rule Chapter 14-90, F.A.C.
CHAPTER 14-90
EQUIPMENT AND OPERATIONAL SAFETY STANDARDS FOR BUS TRANSIT SYSTEMS
14-90.002
Definitions
14-90.004
Bus Transit System Operational Standards
14-90.0041
Medical Examinations for Bus Transit System Drivers
14-90.006
Operational and Driving Requirements
14-90.007
Vehicle Equipment Standards and Procurement Criteria
14-90.009
Bus Safety Inspections
14-90.010
Certification
14-90.012
Safety and Security Inspections and Reviews
14-90.002 Definitions.
Terms used in this rule chapter shall mean as defined in Section 341.031, F.S., in addition:
(1) "Bus" means any motor vehicle, other than a taxicab, which is designed or constructed for the public transport of persons for
compensation and is owned, operated, leased, or controlled by a bus transit system. Buses are designated in two categories:
(a) Type I means over 22 feet in length, including bumpers.
(b) Type II means 22 feet or less in length, including bumpers and paratransit type vehicles, such as minibuses, standard vans,
modified vans, station wagons, and sedans.
(2) "Bus Transit System" means a community transportation coordinator; a public transit provider; or a private contract transit
provider which owns, operates, leases, or controls buses or taxicabs where such transportation consists of continuous or recurring
transportation under the same contract; or a privately owned or operated transit provider that receives operational or capital funding
from the Department and owns, operates, leases, or controls buses, other than nonpublic sector buses that provides transportation
services available for use by the general riding public.
(3) "Community Transportation Coordinator" means a provider of transportation services or an entity that ensures such services
are provided by another bus transit system.
(4) "Department" means the Florida Department of Transportation.
(5) "Drive" or "Operate" means all time spent at the controls of a bus in operation.
(6) "Driver" means any person trained and designated to drive a bus on a street or highway being used for the public transport of
persons for compensation.
(7) "FMVSS" means the Federal Motor Vehicle Safety Standards in effect at the time the bus or component is manufactured.
(8) "For Compensation" means for money, property, or anything else of value whether paid, received, or realized, directly or
indirectly.
(9) "Manufacturer" means the original producer of the chassis, the producer of any type of bus, or the producer of equipment
installed on any bus for the purpose of transporting individuals with disabilities.
(10) "Off -Duty" means any time the driver is not on duty, required to be in readiness to work, or under any responsibility to
perform work. Such time shall not be counted towards the maximum allowed on -duty hours within a 24-hour period.
(11) "On Duty" means the status of the driver from the time he or she begins work, or is required to be in readiness to work,
until the time the driver is relieved from work and all responsibility for performing work. "On Duty" includes all time spent by the
driver as follows:
(a) Waiting to be dispatched at bus transit system terminals, facilities, or other private or public property, unless the driver has
been completely relieved from duty by the bus transit system.
(b) Inspecting, servicing, or conditioning any vehicle.
(c) Driving.
(d) Remaining in readiness to operate a vehicle (stand-by).
(e) Repairing, obtaining assistance, or remaining in attendance in or about a disabled vehicle.
(12) "Passenger" means a person who is on board, boarding, or alighting from a bus for the purposes of public transport.
(13) "Paratransit" means those elements of public transit which provide service between specific origins and destinations
selected by the individual user with such service being provided at a time that is agreed upon by the user and the provider of the
service. Paratransit service is provided by taxis, limousines, "dial -a -ride" buses, and other demand -responsive operations that are
characterized by their nonscheduled, non -fixed route nature.
(14) "Safe Condition" means a condition where hazards are reduced to the lowest level feasible and substantial compliance
exists with all safety rules, regulations, and requirements.
(15) "Safety Review" means an on -site assessment to determine if a bus transit system has adequate safety management controls
in place and functioning in accordance with the safety standards provided and incorporated by reference in this rule chapter.
(16) "Security" means freedom from harm resulting from intentional acts against passengers, employees, equipment, and
facilities.
(17) "Security Program Plan" or "SPP" means a document developed and adopted by the bus transit system detailing its
policies, objectives, responsibilities, and procedures for the protection and defense of the system and persons from intentional acts of
harm.
(18) "Security Review" means an on -site assessment to determine if a bus transit system has security management controls in
place and functioning in accordance with the security requirements provided in this rule chapter.
(19) "System Safety Program Plan" or "SSPP" means a document developed and adopted by the bus transit system detailing its
policies, objectives, responsibilities, and procedures against injuries or damage.
(20) "Taxicab" means any motor vehicle of nine passenger capacity or less, including the driver, engaged in the general
transportation of persons for compensation, not on a regular schedule, between fixed termini, or over regular routes, where such
vehicle does not provide transportation services as a result of a contractual agreement with a bus transit system.
(21) "Trailer Bus" means a trailing or towed vehicle designed or used for the transportation of more than 10 persons, e.g., tram
buses.
(22) "Twenty-four Hour Period" or "24-Hour Period" means the consecutive time beginning at 12:00.01 a.m. to 12:00.00 a.m.
(23) "Unsafe Condition" means anything which endangers human life or property.
(24) "Personal wireless communications device" means an electronic or electrical device that was not provided by the bus
transit system for business purposes.
(25) "Use of a wireless communications device" means use of a mobile telephone or other electronic or electrical device, hands-
on or hands -free, to conduct an oral communication; to place or receive a telephone call; to send or read electronic mail or a text
message; to play a game; to navigate the Internet; to play, view, or listen to a video; to play, view, or listen to a television broadcast;
to play or listen to music; or to execute a computational function. Use of an electronic or electrical device that enhances the
individual's physical ability to perform, such as a hearing aid, is not included in this definition.
(26) "Wireless communications device" means an electronic or electrical device capable of remote communication. Examples
include cell phones, personal digital assistants (PDAs) and portable computers (commonly called laptop computers).
Rulemaking Authority 334.044(2), 341.06](2), 341.04](3), 341.031 FS Law Implemented 341.04](3), 341.061(2) FS. History —New 9-7-87,
Amended 11-10-92, 8-7-05, 9-16-10.
14-90.004 Bus Transit System Operational Standards.
(1) Each bus transit system shall develop and adopt an SSPP that complies with or exceeds the established safety standards set
forth in this rule chapter.
(a) The SSPP shall address the following safety elements and requirements:
1. Safety policies and responsibilities.
2. Vehicle and equipment standards and procurement criteria.
3. Operational standards and procedures.
4. Bus driver and employee selection.
5. Driving requirements.
6. Bus driver and employee training. As part of the driver training program, specific procedures, and training shall be
implemented to instruct the driver on how to safely approach and depart from a transit bus stop to avoid contact with pedestians and
other hazards.
7. Vehicle maintenance.
8. Investigations of events described under subsection 14-90.004(5), F.A.C.
9. Hazard identification and resolution.
10. Equipment for transporting wheelchairs.
11. Safety data acquisition and analysis.
12. A wireless communication plan and procedure that provides for the safe operation of the bus transit vehicle. The wireless
communication plan and procedure shall assure that:
a. The use of a personal wireless communication device is prohibited while the transit vehicle is in motion, and
b. All personal wireless communications devices are turned off with any earpieces removed from the operator's ear while
occupying the driver's seat.
13. A policy on the use of a wireless communications device issued to the operator by the bus transit system for business related
purposes. Policies developed shall assure that:
a. Guidelines are developed that allow for the use of a wireless communications device in emergency situations, and
b. The use of a wireless communications device does not interfere with the operator's safety related duties.
14. The Bus Transit System shall develop a driver educational training program addressing:
a. The proper use of a wireless communications device issued to the operator by the Bus Transit System while in the
performance of their safety related duties, and
b. The hazards associated with driving and utilizing a wireless communications device.
15. Safety standards for private contract bus transit system(s) that provide(s) continuous or recurring transportation services for
compensation as a result of a contractual agreement with the bus transit system.
(b) Each bus transit system shall implement and comply with the SSPP during the operation of the system.
(c) Each bus transit system shall require that all operable transit buses be inspected at least once per year in accordance with
established standards.
(d) Each bus transit system shall submit an annual safety certification to the Department verifying the following:
1. Adoption of an SSPP, which meets or exceeds the established standards set forth in this rule chapter.
2. Compliance with its adopted SSPP and that safety inspections have been performed at least once a year on all buses operated
by the bus transit system, by persons meeting the requirements set forth in Rule 14-90.009, F.A.C.
(e) Bus transit systems shall immediately suspend affected system service operations if, at any time, continued operation of the
system, or a portion thereof, poses an immediate danger to public safety.
(2) Each bus transit system shall develop and adopt an SPP that meets or exceeds the security requirements set forth in this rule
chapter. The SPP shall be adopted separately from the SSPP.
(a) The SPP shall address the following security requirements:
1. Security policies, goals, and objectives.
2. Organization, roles, and responsibilities.
3. Emergency management processes and procedures for mitigation, preparedness, response, and recovery.
4. Procedures for investigation of events described under subsection 14-90.004(5), F.A.C.
5. Procedures for the establishment of interfaces with emergency response organizations.
6. Procedures for interagency coordination with local law enforcement jurisdictions.
7. Employee security and threat awareness training programs.
8. Security data acquisition and analysis.
9. Emergency preparedness drills and exercises.
10. Requirements for private contract transit providers that engage in continuous or recurring transportation services for
compensation as a result of a contractual agreement with the bus transit system.
11. Procedures for SPP maintenance and distribution.
(b) Each bus transit system shall implement and comply with the SPP during the operation of the system.
(c) Bus transit systems that engage in a contract with a private contract transit provider shall:
1. Establish minimum security requirements which apply to private contract transit providers.
2. Monitor and assure that each private contract transit provider complies with established security requirements during the term
of the contract.
(d) Bus transit systems are prohibited by Section 119.071(3)(a), F.S., from publicly disclosing the SPP or the security portion of
the SSPP, as applicable, under any circumstance.
(3) Bus transit systems shall establish criteria and procedures for the selection, qualification, and training of all drivers. The
criteria shall include the following:
(a) Driver qualifications and background checks meeting minimum hiring standards.
(b) Driving and criminal background checks for all new drivers.
(c) Verification and documentation of valid driver licenses for all employees who drive buses.
(d) Training and testing to demonstrate and ensure adequate skills and capabilities to safely operate each type of bus or bus
combination before driving on a street or highway unsupervised. As a minimum requirement, drivers shall be given explicit
instructional and procedural training and testing in the following areas:
1. Bus transit system safety and operational policies and procedures.
2. Operational bus and equipment inspections.
3. Bus equipment familiarization.
4. Basic operations and maneuvering.
5. Boarding and alighting passengers.
6. Operation of wheelchair lifts and other special equipment.
7. Defensive driving.
8. Passenger assistance and securement.
9. Handling of emergencies and security threats.
10. Security and threat awareness.
11. Driving conditions.
(e) Bus transit systems shall provide written operational and safety procedures to all bus drivers before driving on streets or
highways unsupervised. At a minimum, these procedures and instructions shall address the following:
1. Communication and handling of unsafe conditions, security threats, and emergencies.
2. Familiarization and operation of safety and emergency equipment, wheelchair lift equipment, and restraining devices.
3. Application and compliance with all applicable federal and state laws, rules, and regulations.
(f) The provisions in paragraphs (d) and (e), above, shall not apply to personnel licensed and authorized by the bus transit
system to drive, move, or road test a bus in order to perform repairs or maintenance services when it has been determined that such
temporary operation does not create unsafe operating conditions or create a hazard to public safety.
(g) Bus transit systems shall maintain the following records for at least four years:
1. Records of bus driver background checks and qualifications.
2. Detailed descriptions of training administered and completed by each bus driver.
3. A record of each bus driver's duty status which shall include total days worked, on -duty hours, driving hours, and time of
reporting on and off duty each day.
(h) Each bus transit system shall establish a drug -free workplace policy statement in accordance with 49 C.F.R. Part 32 and a
substance abuse management and testing program in accordance with 49 C.F.R. Parts 40 and 655, October 1, 2009, hereby
incorporated by reference.
(i) Bus transit systems shall require that drivers write and submit a daily bus inspection report pursuant to Rule 14-90.006,
F.A.C.
(4) Bus transit systems shall establish a maintenance plan and procedures for preventative and routine maintenance for all buses
operated. The maintenance plan and procedures shall assure that:
(a) All buses operated, and all parts and accessories on such buses, including those specified in Rule 14-90.007, F.A.C., and any
additional parts and accessories which may affect safety of operation, including frame and frame assemblies, suspension systems,
axles and attaching parts, wheels and rims, and steering systems, are regularly and systematically inspected, maintained, and
lubricated to standards that meet or exceed the bus manufacturer's recommendations and requirements.
(b) A recording and tracking system is established for the types of inspections, maintenance, and lubrication intervals
documenting the date or mileage when these services are due. Required maintenance inspections shall be more comprehensive than
daily inspections performed by the driver.
(c) Proper preventive maintenance is performed when a bus is assigned away from the system's regular maintenance facility or
when maintenance services are performed under contract.
(d) Records are maintained and provide written documentation of preventive maintenance, regular maintenance, inspections,
lubrication, and repairs performed for each bus under their control. Such records shall be maintained by the bus transit system for at
least four years and, at a minimum, provide the following information:
1. Identification of the bus, the make, model, and license number, or other means of positive identification and ownership.
2. Date, mileage, description, and each type of inspection, maintenance, lubrication, or repair performed.
3. If not owned by the bus transit system, the name of any person furnishing a bus.
4. The name and address of any entity or contractor performing an inspection, maintenance, lubrication, or repair.
(5) Each bus transit system shall investigate, or cause to be investigated, any event involving a bus or taking place on bus transit
system controlled property resulting in a fatality, injury, or property damage as follows:
(a) A fatality, where an individual is confirmed dead within 30 days of a bus transit system related event, excluding suicides and
deaths from illnesses.
(b) Injuries requiring immediate medical attention away from the scene for two or more individuals.
(c) Property damage to bus transit system buses, non -bus transit system vehicles, other bus system property or facilities, or any
other property. The bus transit system shall have the discretion to investigate events resulting in property damage less than $1,000.
(d) Evacuation of a bus due to a life safety event where there is imminent danger to passengers on the bus, excluding
evacuations due to operational issues.
(6) Each investigation shall be documented in a final report that includes a description of investigation activities, identified
causal factors, and any identified corrective action plan.
(a) Each corrective action plan shall identify the action to be taken by the bus transit system and the schedule for its
implementation.
(b) The bus transit system shall monitor and track the implementation of each corrective action plan.
(7) Investigation reports, corrective action plans, and related supporting documentation shall be maintained by the bus transit
system for a minimum of four years from the date of completion of the investigation.
Rulemaking Authority 334.044(2), 341.061(1)(a) FS. Law Implemented 119.071, 341.04](3), 341.061(1)(b), 341.061(2)(a) FS. History —New 9-7-
87, Amended 11-10-92, 8-7-05, 6-24-08, 9-16-10.
14-90.0041 Medical Examinations for Bus Transit System Drivers.
(1) Bus transit systems shall establish medical examination requirements for all applicants to driver positions and for existing
drivers. The medical examination requirements shall include a pre -employment examination for applicants, an examination at least
once every two years for existing drivers, and a return to duty examination for any driver prior to returning to duty after having been
off duty for 30 or more days due to an illness, medical condition, or injury.
(2) Medical examinations shall be performed and recorded according to qualification standards adopted by the bus transit
system, provided the medical examination qualification standards adopted by the bus transit system meet or exceed those provided
in Department Form Number 725-030-11, Medical Examination Report for Bus Transit System Driver, Rev. 05/09, hereby
incorporated by reference. Copies of Form Number 725-030-11 are available from the Florida Department of Transportation, Public
Transit Office, 605 Suwannee Street, Mail Station 26, Tallahassee, Florida 32399-0450 or on-line at www.dot.state.fl.us/transit.
(3) Medical examinations shall be performed by a Doctor of Medicine or Osteopathy, Physician Assistant, or Advanced
Registered Nurse Practitioner licensed or certified by the State of Florida. If medical examinations are performed by a Physician
Assistant or Advanced Registered Nurse Practitioner, they must be performed under the supervision or review of a Doctor of
Medicine or Osteopathy.
(a) An ophthalmologist or optometrist licensed by the State of Florida may perform as much of the medical examination as
pertains to visual acuity, field of vision, and color recognition.
(b) Upon completion of the medical examination, the medical examiner shall complete, sign, and date the medical examination
form and maintain the original at his or her office.
(c) Upon completion of the medical examination, the examiner shall complete, sign, and date the medical examination
certificate and provide a copy to the driver's employer. If the transit agency decides to adopt qualification standards other than those
listed in Department form 725-030-11, the adopted standard's medical examination certificate or a signed letter from the medical
examiner attesting to the completion of a medical examination shall be given to the transit agency in lieu of the Department's
medical examination certificate. The adopted standards medical certification or letter must provide all of the information required on
the Department's medical examination certificate.
(d) Upon completion of the medical examination the driver shall provide their driver license number, signature, and date on the
medical examination certificate.
(4) Bus transit systems shall have on file a completed and signed medical examination certificate or a signed letter from the
medical examiner attesting to the completion of a medical examination for each bus driver, dated within the past 24 months
(a) Medical examination certificates or a signed letter from the medical examiner attesting to the completion of a medical
examination of the employee bus drivers shall be maintained by the bus transit system for a minimum of four years from the date of
the examination.
(b) Bus Transit Systems shall not allow a driver to operate a transit bus without having on file a completed medical examination
certificate or a signed letter from the medical examiner attesting to the completion of a medical examination dated within the past 24
months.
Rulemaking Authority 334.044(2), 341.061(1)(a) FS. Law Implemented 334.044(12), 341.04](3), 341.061(1)(a), (b), (2) FS. History —New 11-10-
92, Amended 8-7-05, 6-24-08, 9-16-10.
14-90.006 Operational and Driving Requirements.
(1) Bus transit systems shall not permit a driver to drive a bus when such driver's license has been suspended, cancelled, or
revoked. Bus transit systems shall require a driver who receives a notice that his or her license to operate a motor vehicle has been
suspended, cancelled, or revoked to notify his or her employer of the contents of the notice immediately, no later than the end of the
business day following the day he or she received the notice.
(2) Buses shall be operated at all times in compliance with applicable traffic regulations, ordinances, and laws of the jurisdiction
in which they are being operated.
(3) A driver shall not be permitted or required to drive more than 12 hours in a 24-hour period, or drive after having been on
duty for 16 hours in a 24-hour period. A driver shall not be permitted to drive until the requirement of a minimum eight consecutive
hours of off -duty time has been fulfilled. A driver's work period shall begin from the time he or she first reports for duty to his or
her employer. A driver is permitted to exceed his or her regulated hours in order to reach a regularly established relief or dispatch
point, provided the additional driving time does not exceed one hour.
(4) To ensure uniform interpretation of subsections 14-90.002(10), (11), (22), and 14-90.006(3), F.A.C., the following practical
applications are provided:
(a) A driver is required to drive from 4 a.m. — 8 a.m., off -duty from 8 a.m. — 3 p.m., then required to drive from 3 p.m. — 11 p.m.
Driving hours and on -duty hours are the same. 4 hours + 8 hours = 12 hours driving. This driver has met the maximum allowed
driving hours within a 24-hour period and cannot be permitted or required to drive until a minimum eight consecutive hours off -duty
has been fulfilled. This driver cannot be permitted or allowed to drive before 7 a.m.
(b) A driver is required to drive from 4 a.m. — 8 a.m., off -duty from 8 a.m. — 11 a.m., then required to be on -duty, not driving,
from 11 a.m. — 11 p.m. Driving hours = 4 hours and on -duty not driving hours = 12 hours for a total of 16 hours on -duty. This driver
has met the maximum allowed on -duty hours within a 24-hour period and cannot be permitted or required to drive until a minimum
eight consecutive hours off -duty has been fulfilled. This driver cannot be permitted or allowed to drive before 7 a.m.
(c) A driver is required to be on -duty, not driving, from 4 a.m. — 8 a.m., off -duty from 8 a.m. — 11 a.m., then on -duty, not
driving from 11 a.m. — 11 p.m. On -duty not driving hours = 4 hours + 12 hours for a total of 16 hours on -duty. This driver has met
the maximum allowed on -duty hours within a 24-hour period and cannot be permitted or required to drive until a minimum eight
consecutive hours off -duty has been fulfilled. The driver cannot be permitted or allowed to drive before 7 a.m.
(d) A driver is required to be on -duty, not driving, from 4 a.m. — 8 a.m., then off -duty from 8 a.m. — 11 a.m., then on -duty,
driving from 11 a.m. — 11 p.m. On -duty, not driving hours = 4 hours and on -duty driving hours = 12 hours for a total of 16 hours on -
duty. This driver has met the maximum allowed driving and on -duty hours within a 24-hour period and cannot be permitted or
required to drive until a minimum eight consecutive hours off -duty has been fulfilled. This driver cannot be permitted or allowed to
drive before 7 a.m.
(5) A driver shall not be permitted or required to be on duty more than 72 hours in any period of seven consecutive days;
however, any 24 consecutive hours of off duty time shall constitute the end of any such period of seven consecutive days. A driver
who has reached the maximum 72 hours of on duty time during the seven consecutive days shall be required to have a minimum of
24 consecutive hours off duty prior to returning to on duty status.
(6) A driver is permitted to drive for more than the regulated hours for the safety and protection of the public when conditions
such as adverse weather, disaster, security threat, a road or traffic condition, medical emergency, or an accident occur.
(7) Bus transit systems shall not permit or require any driver to drive a bus when his or her ability is impaired, or likely to be
impaired, by fatigue, illness, or other causes, likely to create an unsafe condition.
(8) Bus transit systems shall require pre -operational or daily inspection and reporting of all defects and deficiencies likely to
affect safe operation or cause mechanical malfunctions.
(a) An inspection or test shall be made of the following parts and devices to ascertain that they are in safe condition and in good
working order:
1. Service brakes.
2. Parking brakes.
3. Tires and wheels.
4. Steering.
5. Horn.
6. Lighting devices.
7. Windshield wipers.
8. Rear vision mirrors.
9. Passenger doors.
10. Exhaust system.
11. Equipment for transporting wheelchairs.
12. Safety, security, and emergency equipment.
(b) Bus transit systems shall review daily inspection reports and document corrective actions taken as a result of any
deficiencies identified by daily inspections.
(c) Bus transit systems shall retain records of daily bus inspections and any corrective action documentation a minimum of two
weeks.
(9) A bus with any passenger door in the open position shall not be operated with passengers aboard. The doors shall not be
opened until the bus is stopped. A bus with any inoperable passenger door shall not be operated with passengers aboard, except to
move a bus to a safe location.
(10) During darkness, interior lighting and lighting in stepwells on buses shall be sufficient for passengers to enter and exit
safely.
(11) Passengers shall not be permitted in the stepwells of any bus while the bus is in motion, or to occupy an area forward of the
standee line.
(12) Passengers shall not be permitted to stand on buses not designed and constructed for that purpose.
(13) Buses shall not be refueled in a closed building. The fueling of buses when passengers are being carried shall be reduced to
the minimum number of times necessary during such transportation.
(14) Bus transit systems shall require the driver to be properly secured to the driver's seat with a restraining belt at all times
while the bus is in motion.
(15) Buses shall not be left unattended with passengers aboard for longer than 15 minutes. The parking or holding brake device
shall be properly set at any time the bus is left unattended.
(16) Buses shall not be left unattended in an unsafe condition with passengers aboard at any time.
Rulemaking Authority 334.044(2), 341.04](3), 341.061(2)(a) FS. Law Implemented 341.06](2) FS. History —New 9-7-87, Amended 5-31-89, 11-10-
92, 8-7-05, 6-24-08, 9-16-10.
14-90.007 Vehicle Equipment Standards and Procurement Criteria.
(1) Every bus transit system shall ensure that buses procured and operated meet the following minimum standards:
(a) The capability and strength to carry the maximum allowed load and not exceed the manufacturer's gross vehicle weight
rating (GVWR), gross axle weighting, or tire rating.
(b) Structural integrity that mitigates or minimizes the adverse effects of collisions.
(c) Federal Motor Vehicle Safety Standards (FMVSS), 49 C.F.R. Part 571, Sections 102, 103, 104, 105, 108, 207, 209, 210,
217, 302, 403, and 404, Rev. 10/09, hereby incorporated by reference.
(2) Proof of strength and structural integrity tests on new buses procured shall be submitted by manufacturers or bus transit
systems to the Department.
(3) In addition to the above, every bus operated in this state shall be equipped as follows:
(a) Mirrors. There shall be two exterior rear vision mirrors, one at each side. The mirrors shall be firmly attached to the outside
of the bus and located as to reflect to the driver a view of the highway to the rear along both sides of the vehicle. Each exterior rear
vision mirror, on Type I buses, shall have a minimum reflective surface of 50 square inches. Neither the mirror nor the mounting
shall protrude farther than the widest part of the vehicle body except to the extent necessary to produce a field of view meeting or
exceeding the requirements of this section. All Type I buses shall, in addition to the above requirements, be equipped with an inside
rear vision mirror capable of giving the driver a clear view of seated and standing passengers. Buses having a passenger exit door
that is located inconveniently for the driver's visual control shall be equipped with additional interior mirrors to enable the driver to
view the passenger exit door. In lieu of interior mirrors, trailer buses and articulated buses may be equipped with closed circuit video
systems or adult monitors in voice control with the driver.
(b) Wiring and Batteries. Electrical wiring shall be maintained so as not to come in contact with moving parts, heated surfaces,
or be subject to chafing or abrasion which may cause insulation to become worn. Every Type I bus manufactured on or after
February 7, 1988, shall be equipped with a storage battery electrical power main disconnect switch. The disconnect switch shall be
practicably located in an accessible location adjacent to or near to the battery and be legibly and permanently marked for
identification. Every storage battery on a public -sector bus shall be mounted with proper retainment devices in a compartment which
provides adequate ventilation and drainage.
(c) Brake Interlock Systems. All Type I buses having a rear exit door shall be equipped with a rear exit door/brake interlock that
automatically applies the brake upon driver activation of the rear exit door to the open position. Brake interlock application shall
remain activated until deactivated by the driver and the rear exit door returns to the closed position. The rear exit door brake
interlock on such buses shall be equipped with an identified override switch enabling emergency release of the brake interlock
function. The override switch shall not be located within reach of the seated driver. Air pressure application to the brake during
brake interlock operation, on buses equipped with rear exit door/brake interlock, shall be regulated at the equipment's original
manufacturer's specifications.
(4) Standee Line and Warning. Every bus designed and constructed to allow standees shall be plainly marked with a line of
contrasting color at least two inches wide, or be equipped with some other means to indicate that all passengers are prohibited from
occupying a space forward of a perpendicular plane drawn through the rear of the driver's seat and perpendicular to the longitudinal
axis of the bus. A sign shall be posted at or near the front of the bus stating that it is a violation for a bus to be operated with
passengers occupying an area forward of the line.
(5) Handrails and Stanchions. Every bus designed and constructed to allow standees shall be equipped with overhead handrails
for standee passengers. Overhead handrails shall be continuous, except for a gap at the rear exit door, and terminate into vertical
stanchions or turn up into a ceiling fastener. Every Type I and Type II bus designed for carrying more than 16 passengers shall be
equipped with handrails, stanchions, or bars at least 10 inches long and installed to permit safe on -board circulation, seating and
standing assistance, and boarding and alighting by elderly and handicapped persons. Type I buses shall be equipped with a safety bar
and panel directly behind each entry and exit stepwell.
(6) Flooring, Steps, and Thresholds. Flooring, steps, and thresholds on all buses shall have slip resistant surfaces without
protruding or sharp edges, lips, or overhangs, in order to prevent tripping hazards. All step edges and thresholds shall have a band of
color(s) running the full width of the step or edge which contrasts with the step tread and riser, either light -on -dark or dark -on -light.
(7) Doors. Power activated doors on all buses shall be equipped with a manual device designed to release door closing pressure.
(8) Emergency Exits. All buses shall have an emergency exit door, or in lieu thereof, shall be provided with emergency escape
push -out windows. Each emergency escape window shall be in the form of a parallelogram with dimensions of not less than 18" by
24", and each shall contain an area of not less than 432 square inches. There shall be a sufficient number of push -out or kick -out
windows in each vehicle to provide a total escape area equivalent to 67 square inches per seat, including the driver's seat. No less
than 40% of the total escape area shall be on one side of the vehicle. Emergency escape kick -out or push -out windows and
emergency exit doors shall be conspicuously marked with a sign or light and shall always be kept in good working order so that they
may be readily opened in an emergency. All such windows and doors shall not be obstructed, either inside or outside, so as to hinder
escape. Buses equipped with an auxiliary door for emergency exit shall be equipped with an audible alarm and light indicating to the
driver when a door is ajar or opened while the engine is running. Supplemental security locks operable by a key are prohibited on
emergency exit doors unless these security locks are equipped and connected with an ignition interlock system or an audio visual
alarm located in the driver's compartment. Any supplemental security lock system used on emergency exits shall be kept unlocked
whenever a bus is in operation.
(9) Tires and Wheels. Tires shall be properly inflated in accordance with manufacturer's recommendations.
(a) No bus shall be operated with a tread groove pattern depth:
1. Less than 4/32 (1/8) of an inch, measured at any point on a major tread groove for tires on the steering axle of all buses. The
measurements shall not be made where tie bars, humps, or fillets are located.
2. Less than 2/32 (1/16) of an inch, measured at any point on a major tread groove for all other tires of all buses. The
measurements shall not be made where tie bars, humps, or fillets are located.
(b) No bus shall be operated with recapped, regrooved, or retreaded tires on the steering axle.
(c) Wheels shall be visibly free from cracks and distortions and shall not have missing, cracked, or broken mounting lugs.
(10) Suspension. The suspension system of all buses, including springs, air bags, and all other suspension parts shall be free
from cracks, leaks, or any other defect which may cause its impairment or failure to function properly.
(11) Steering and Front Axle. The steering system of all buses shall have no indication of leaks which would or may cause its
impairment to function properly, and shall be free from cracks and excessive wear of components that may cause excessive free play
or loose motion in the steering system or above normal effort in steering control.
(12) Seat Belts. Every bus shall be equipped with an adjustable driver's restraining belt in compliance with the requirements of
FMVSS 209, "Seat Belt Assemblies" 49 C.F.R. 571.209, Rev. 10/09, and FMVSS 210, "Seat Belt Assembly Anchorages" 49 C.F.R.
571.210, Rev. 10/09, hereby incorporated by reference.
(13) Safety Equipment. Every bus shall be equipped with one fully charged dry chemical or carbon dioxide fire extinguisher,
having at least a IA:BC rating, and bearing the label of Underwriter's Laboratory, Inc. The fire extinguishers shall be maintained as
follows:
(a) Each fire extinguisher shall be securely mounted on the bus in a conspicuous place or in a clearly marked compartment and
be readily accessible.
(b) Each fire extinguisher shall be maintained in efficient operating condition and be equipped with some means of determining
if it is fully charged.
(c) Every Type I bus shall be equipped with portable red reflector warning devices in compliance with Section 316.300, F.S. .
(14) Persons with Disabilities. Buses used for the purpose of transporting individuals with disabilities shall meet the
requirements set forth in 49 C.F.R. Part 38, Rev. 10/09 hereby incorporated by reference, as well as the following:
(a) Installation of a wheelchair lift or ramp shall not cause the manufacturer's GVWR, gross axle weight rating, or tire rating to
be exceeded.
(b) Except in locations within 3 1/2 inches of the bus floor, all readily accessible exposed edges or other hazardous protrusions
of parts of wheelchair lift assemblies or ramps that are located in the passenger compartment shall be padded with energy absorbing
material to mitigate injury in normal use and in case of a collision. This requirement shall also apply to parts of the bus associated
with the operation of the lift or ramp.
(c) The controls for operating the lift shall be at a location where the bus driver or lift attendant has a full view, unobstructed by
passengers, of the lift platform, its entrance and exit, and the wheelchair passenger, either directly or with partial assistance of
mirrors. Lifts located entirely to the rear of the driver's seat shall not be operable from the driver's seat, but shall have an override
control at the driver's position that can be activated to prevent the lift from being operated by the other controls (except for
emergency manual operation upon power failure).
(d) The installation of the wheelchair lift or ramp and its controls and the method of attachment in the bus body or chassis shall
not diminish the structural integrity of the bus nor cause a hazardous imbalance of the bus. No part of the assembly, when installed
and stowed, shall extend laterally beyond the normal side contour of the bus, nor vertically beyond the lowest part of the rim of the
wheel closest to the lift.
(e) Each wheelchair lift or ramp assembly shall be legibly and permanently marked by the manufacturer or installer with the
following information:
1. The manufacturer's name and address.
2. The month and year of manufacture.
3. A certificate that the wheelchair lift or ramp securement devices, and their installation, conform to State of Florida
requirements applicable to accessible buses.
(15) Wheelchairs. Wheelchair lifts, ramps, securement devices, and restraints shall be inspected and maintained as required by
this rule chapter. Instructions for normal and emergency operation of the lift or ramp shall be carried or displayed in every bus.
Rulemaking Authority 334.044(2), 341.04](3), 341.061(2)(a) FS. Law Implemented 341.061(2)(a) FS. History —New 9-7-87, Amended 11-10-92, 8-
2-94, 8-7-05, 6-24-08, 9-16-10.
14-90.009 Bus Safety Inspections.
(1) Each bus transit system shall require that all buses operated by such bus transit system, and all buses operated by a private
contract transit provider, be inspected at least annually in accordance with bus inspection procedures set forth in this rule.
(2) It shall be the bus transit system's responsibility to ensure that each individual performing a bus safety inspection is
qualified as follows:
(a) Understands the requirements set forth in this rule chapter and can identify defective components.
(b) Is knowledgeable of and has mastered the methods, procedures, tools, and equipment used when performing an inspection.
(c) Has at least one year of training and/or experience as a mechanic or inspector in a vehicle maintenance program, and has
sufficient general knowledge of buses owned and operated by the bus transit system to recognize deficiencies or mechanical defects.
(3) Each bus receiving a safety inspection shall be checked for compliance with the requirements for safety devices and
equipment, as referenced or specified herein. Specific operable equipment and devices as required by this rule chapter, include the
following as applicable to Type I and II buses:
(a) Horn.
(b) Windshield wipers.
(c) Mirrors.
(d) Wiring and batteries.
(e) Service and parking brakes.
(f) Warning devices.
(g) Directional signals.
(h) Hazard warning signals.
(i) Lighting systems and signaling devices.
0) Handrails and stanchions.
(k) Standee line and warning.
(1) Doors and brake interlock devices.
(m) Stepwells and flooring.
(n) Emergency exits
(o) Tires and wheels.
(p) Suspension system.
(q) Steering system.
(r) Exhaust system.
(s) Seat belts.
(t) Safety equipment.
(u) Equipment for transporting wheelchairs.
(v) Working speedometer.
(4) A safety inspection report shall be prepared by the individual(s) performing the inspection and shall include the following:
(a) Identification of the individual(s) performing the inspection.
(b) Identification of the bus transit system operating the bus.
(c) The date of the inspection.
(d) Identification of the bus inspected.
(e) Identification of the equipment and devices inspected including the identification of equipment and devices found deficient
or defective.
(f) Identification of corrective action(s) for any deficient or defective items found and date(s) of completion of corrective
action(s).
(5) Records of annual safety inspections and documentation of any required corrective actions shall be retained a minimum of
four years by the bus transit system for compliance review.
Rulemaking Authority 334.044(2), 341.04](3), 341.061(2)(a) FS. Law Implemented 341.06](2) FS. History —New 9-7-87, Amended 11-10-92, 8-7-
05, 9-16-10.
14-90.010 Certification.
(1) Each bus transit system shall annually submit a safety and security certification to the Department. The certification shall be
submitted no later than February 15, for the prior calendar year period. The certification shall attest to the following:
(a) The adoption of an SSPP and an SPP in accordance with established standards set forth in this rule chapter.
(b) Compliance with its adopted SSPP and SPP.
(c) Performance of safety inspections on all buses operated by the system in accordance with this rule chapter.
(d) Reviews of the SSPP and SPP have been conducted to ensure they are up to date.
(2) The certification shall include:
(a) The name and address of the bus transit system, and the name and address of the entity(ies) who performed bus safety
inspections and security assessments during the prior calendar year, if different from that of the bus transit system.
(b) A statement signed by an officer or person directly responsible for management of the bus transit system attesting to
compliance with this rule chapter.
Rulemaking Authority 334.044(2), 341.04](3), 341.061(1)(a) FS. Law Implemented 334.044(28), 341.06](1), 341.06](2) FS. History —New 9-7-87,
Amended 8-7-05. 9-16-10.
14-90.012 Safety and Security Inspections and Reviews.
(1) The Department, or its contractor, shall conduct inspections of bus transit systems to ascertain compliance with the
provisions of this rule chapter.
(2) The Department, or its contractor, shall conduct safety and security reviews of any bus transit system the Department
believes to be in noncompliance with its SSPP or SPP, or providing passenger service operations in an unsafe manner, or if there is
evidence of an immediate danger to public safety. The Department shall prepare and submit a report of the review to the affected bus
transit system. The report shall be submitted to the bus transit system within three business days of completion of the review and
shall contain the following:
(a) Identification of the findings, including a detailed description of any deficiency.
(b) Required corrective action and a schedule for implementation of the corrective action to be taken for each deficiency.
(c) Any required suspension of bus transit system service, should the Department determine the continued operation of the
service, or a portion thereof, poses an immediate danger to public safety.
(3) The Department shall initiate the following actions to suspend the affected bus transit system service if any deficiency or
unsafe condition exists, to the extent that the continued operation of the system, or a portion thereof, poses an immediate danger or
threat to public safety.
(a) Immediately notify the affected bus transit system of the unsafe condition, followed by a certified letter describing the
deficiency or unsafe condition. The notification shall include the following:
1. The required corrective action for the deficiency or unsafe condition.
2. The requirement for the bus transit system to certify, in writing to the Department, the completion of the required corrective
action in accordance with an established implementation schedule.
(b) Conduct an on -site review of the bus transit system to verify the correction of the deficiency in accordance with this rule and
the established implementation schedule.
(c) Suspend affected passenger service operations if the bus transit system fails to correct the deficiency in accordance with this
rule and the established implementation schedule.
Rulemaking Authority 334.044(2), 341.04](3), 341.061(2)(a) FS. Law Implemented 334.044(28), 341.04](3), 341.061(1)(d), 341.061(2)(c) FS.
History —New 11-10-92, Amended 8-7-05, 9-16-10.
System Safety Program Plan (SSPP)
Appendix B
Qualification Policy
QW)
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide general guidance to company managers in the conduct
of the business. Policies may, from time to time, become dated or may no longer apply. In the event of questions, the policy should be referred to the
General Counsel for interpretation. In the event a policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be
subordinate to such law, regulation or contract term.
SUBJECT
QUALIFICATIONS
POLICY
MV Transportation has an Equal Opportunity Employment (EEO) policy to not discriminate
against any employee or applicant for employment because of age, race, religion, color, sex,
disability, national origin or any other characteristic protected by the law.
Qualification's is centralized through the Elk Horn, IA support center. New hires, rehires,
transfers, and return to work applicant/employee will need processed through Qualifications in
Elk Horn, IA.
NEW HIRE
It is the policy of MV Transportation that employment decisions shall be reviewed and assessed
based on the EEOC and other applicable agency guidelines, applicable statutes, and MV and
contractual requirements.
Applicants are required to complete the following documents:
• Application for Employment in HireExpress
• MV's Disclosure and Authorization Forms
• FTA DOT Disclosure and Authorization (FTA divisions only)
• FMCSA DOT Disclosure and Authorization (FMCSA divisions only)
• California Pull Notice Authorization Form (CA divisions only)
• WA MVR Authorization Form (WA divisions only)
• Massachusetts CORI Acknowledgment Form (MA divisions only)
• NV State Release (certain NV divisions only)
• IL Neglect Release (certain IL divisions only)
• TX Employee Acknowledgement of Workers Compensation (only certain TX divisions)
• 1-9 Express
All required releases must be signed within 30 days of their hire date.
Applicants must be hired within 30 days of qualifications. If the applicant was not hired within
the 30 days of the Qual date, the applicant must come back through the qualification process.
Page 1 of 2
7/19/17
QW)
All applicants depending on position may be required to either pass a DOT or Non DOT Physical.
See MV Physical Policy
All applicants are required to pass a drug test. See Drug and Alcohol Policy in Handbook for new
hires and rehires.
REHIRE
All applicants who have been out for 30+ days will be considered a New Hire. Qualifications will
also be required to obtain a copy of the ESEP (Employee Separation Form).
All applicants who have been out less than 30 days will be required to complete the MV
Background Check Disclosure and Authorization Release. Qualifications will order a new MVR and
review entire Qualification file to verify that the rehire applicant meets MV and contractual
requirements.
RETURN TO WORK
Any employee, who has been on any type of leave for 90+ days, must complete the MV
Background Check Disclosure and Authorization Release. Qualifications will order new criminal
reports, MVR, and require a new physical depending on the position.
Any safety -sensitive employee that was out on LOA for any medical reason must have a new
medical and cleared by Qualifications before returning to work.
rN: ALILIMMI
Qualifications will need to be notified on all Transfers.
Transfers who have no lapse in service and have been through centralized qualifications
will be reviewed by Qualifications to verify employee meets contractual requirements at
new division location.
• Transfers who have no lapse in service and have not been through centralized
qualifications will be treated as a New Hire; however, a new application or 1-9 will not be
required. We do request a copy of the original application.
Page 2 of 3
7/19/17
CONTINUING QUALIFICATIONS (Non CA divisions only)
All divisions are required to notify qualifications when necessary to complete background reports
per contractual requirement. The divisions are required to complete the appropriate template.
All driving positions are enrolled in SambaSafety for ongoing driver violation alert/monitoring
program. In the event of an employee receiving a moving violation, Qualification may require the
employee to attend a "defensive/driver improvement" course and/or MV's safety training due to
the seriousness of the conviction and/or no longer meeting contractual requirements. In some
circumstances, new action on the DMV report may result in employee termination.
Page 3of3
7/19/17
System Safety Program Plan (SSPP)
Appendix C
Qualification Process Flow - Fully
Qualified Model
FULLY -QUALIFIED MODEL: QUALIFICATION PROCESS WORKFLOW
Summary of Key Process Changes:
1. Fully Qualified Model- Applicants do NOT start in any capacity until the "Qualified" email comes
from Qualls
STARTING THE QUALIFICATION PROCESS FOR NEW HIRES - DIVISION
1. Applicant completes the online application in HireXpress.
2. Applicant completes WOTC application (form 8850) online. Participation is optional, so while we
cannot compel an employee to complete this form, they must be provided with the opportunity to
complete it. All WOTC applications must be completed at the time the employment application is
completed. WOTC applications submitted after the date of application are not eligible for the
program.
3. Interview with the applicant to review the application and accept the applicant in HireXpress.
4. Provide applicant with the Qualifications New Hire Packet (all forms should indicate a revision dote
of 818118).
o Previous employment DOT release (FTA or FMCSA depending on division)
o CA divisions only: CA pull notice authorization release
o Employment gaps: any gaps in HireXpress over 30 days in the last 3 years
o Copy of your driver's license
FASTEST OPTION- IF utilizing the Candidate Portal through E81, the below forms will be
electronically signed, if you are not utilizing the candidate portal, we will need them in paper
work. — Will roll out mid -February
o Background Check Disclosure Document
o Background Check Authorization Document
o Summary of Rights Under 15 U.S.C. §1681m(a)
o State Notice Regarding Background Checks Document (MA, MN, NJ, NY or WA only)
o Summary of Rights — FCRA
o California Disclosure Regarding Background Checks Document
o Article 23-A, New York State Corrective Law (NY only)
o San Francisco Fair Chance Ordinance (San Francisco divisions only)
o WA or AK MVR release forms (AK & WA divisions)
o MA divisions only: iCORI release
5. Hiring Manager schedules the drug test and physical online at myescreen.com and send the
applicant down the same day. If available at your location, please utilize the eCCF , ePhysical, and
OHH tool as it can result in faster result times.
6. Scan all applicable signed release documents (outlined in Item 4) to the Qualifications
department at mvqualifications@mvtransit.com
To make this fully qualified model a success the division needs to ensure all of these steps are
followed correctly and efficiently, please complete steps at least 3-6 the same day.
STARTING THE QUALIFICATION PROCESS FOR NEW HIRES — QUALIFICATIONS DEPT
1. The Qualifications department will review the applicant new hire information provided by the
division, if and once all required items are received outlined above in 3 & 4, the quals team will
start the process.
o The qualification process cannot begin if Qualifications has indicated that critical
information necessary to begin the process is still missing such as:
■ The correct releases are not received and/or signed.
■ Signatures on the releases are older than 30 days.
■ The application has not been 'Completed' and 'Accepted' into the Qualifications
"Approved - Awaiting Qualification" queue in HireXpress.
2. Qualifications will send out daily emails that include:
o Items that are still missing or require clarification to complete the Qualifications process. It
is critical to arovide timelv resaonses to Qualifications on all missing items to.
o A status update on all releases received that day until 2pm CST from the division. Please
notify the Qualifications team immediately if any submitted candidates are missing from this
list.
3. As results from the MVR, pre -employment drug screen, physical and background check are received
over the next several days, the Qualifications team will communicate directly with the division
regarding any employee and what information is still missing required.
4. Once all required documents are received, the Qualifications team will finalize their file review and
issue a final determination.
5. Applicants can NOT start in any capacity until they are fully qualified, and the "qualified email"
has been received from Qualifications.
ADVERSE ACTION
If the applicant has criminal history (or any other type of history) on their background reports that could
lead to their disqualification, they will receive a copy of their report along with a pre -adverse letter advising
them of their rights as well as next steps.
General Managers will be advised at this time that a pre -adverse letter has been issued for that applicant.
Typically, the applicant has seven (7) business days to provide information or documentation to dispute
the reports, but some jurisdictions may allow up to ten (10) days.
The Qualifications team will provide additional guidance at this time, but as a general rule:
Notify the applicant
Their start date will be postponed pending final disposition of
their file.
If no response is provided by the
If the applicant/employee has failed to respond within the seven
applicant/employee within the
business days (ten where applicable), then a final 'disqualified'
allowable pre -adverse period:
disposition will be provided and a post -adverse letter will be
mailed to the employee.
If a response is provided by the If a response is provided by the applicant/employee, the review
applicant/employee within the panel (consisting of Legal and HR) will review the file and provide
allowable pre -adverse period: an individualized assessment and final disposition
For any questions, please contact:
Valerie Otten
Manager, Qualifications and D&A Compliance
712-764-3705
Cristina Pereira
Sr. Director of Human Resources and DAPM
972-391-4819
System Safety Program Plan (SSPP)
Appendix D
FMCSA DOT Disclosure and
Authorization
PREVIOUS EMPLOYER DRUG & ALCOHOL RELEASE FORM
QW)
MV TRANSPORTATION, INC
EBI:
Company Name: MV Transportation
JOne Account #: MVTRPR
FEDERAL MOTOR CARRIER INDUSTRY (FMCSA):
DOT D/A Disclosure and Authorization
Send to MV TRANSPORTATION
Fax # 410-486-0731
By signing below, I acknowledge and authorize the release of the following information for the purpose of
investigation to EBI for MV Transportation as required by Section 391.23 and allowed by Section
383.35 of the Federal Motor Carrier Safety Regulations. I fully understand and do hereby give my consent to obtain
the information required by 49 CFR 382.413.
IMPORTANT: Only list DOT -Regulated Employer you have worked for in a safety -sensitive function during the previous three
(3) years. If necessary, an additional authorization will be completed for each employer for the previous three (3) years.
Previous DOT Regulated Employer City State Phone Number
Was previous employer subject to DOT regulated testing? ❑ YES ❑ NO
Check DOT mode previous employerwas subjectto: ❑FTA ❑FMCSA ❑FRA ❑FAA ❑PHMSA [-]USCG ❑NONE
Were you required to have a Commercial Driver's License? (Class A orB) ❑YES ❑ NO
I hereby authorize release of information from my Department of Transportation regulated drug and alcohol testing
records by my previous employer, listed above, to MV Transportation, Inc. This release is in accordance with DOT
Regulation 49 CFR Part 40, Section 40.25.
Print Applicant Name:
Applicant Signature:
Social Security #:
Date:
NOTE: Failure to furnish DOT information as required by 49 CFR 382.413(a) will result in the above -named individual being removed
from any CDL driving position. You are required to release this information per 49 CFR 382.405(f). Fines and penalties for not releasing
this information is found in 49 CFR 382507 under USC 521(b). We reserve the right to notify the US DOT Federal Motor Carrier Safety
Administration if the above information is not received in a timely manner.
FOR MVT USE ONLY
VERIFIED BY
Date
TITLE
Revised 08/08/18
IS PREVIOUS EMPLOYER DOT REGULATED? YES M NO
System Safety Program Plan (SSPP)
Appendix E
FTA DOT Disclosure and Authorization
PREVIOUS EMPLOYER DRUG & ALCOHOL RELEASE FORM
QW)
MV TRANSPORTATION, INC
FEDERALTRANSIT INDUSTRY (FT&
DOT D/A Disclosure and Authorization
Send to MV TRANSPORTATION
Fax # 410-486-0731
EBI:
Company Name: MV Transportation
JOne Account #: MVTRPR
In accordance with DOT Regulation 49 CFR Part 40.25, 1 hereby authorize release of my DOT -regulated drug and
alcohol testing records by the DOT -regulated employer(s) listed below to EBI, Inc. for the purpose of EBI transmitting
such records to the EBI customer listed above. I understand that information/documents released pursuant to this
Part I is limited to the following DOT -regulated testing items, including pre -employment testing results occurring
during the previous two (2) years: (i) alcohol tests with a result of 0.04 or higher; (ii) verified positive drug tests; (iii)
refusals to be tested (including adulterated and/or substituted tests); (iv) other violations of DOT drug and alcohol
testing regulations; (v) information obtained from previous employers of a drug and alcohol rule violation; and (vi)
any documentation of completion of the return -to- duty process following a rule violation.
IMPORTANT: Only list DOT -Regulated Employers you have worked for in a safety -sensitive function during the previous two
(2) years. If necessary, an additional authorization will be completed for each employer for the previous two (2) years.
Previous DOT Regulated Employer City State Phone Number
Was previous employer subject to DOT regulated testing? ❑ YES ❑ NO
Check DOT mode previous employer was subject to: ❑ FTA ❑FMCSA ❑FRA ❑ FAA ❑ PHMSA ❑ USCG ❑ NONE
Were you required to have a Commercial Driver's License? (Class A or B) ❑ YES ❑ NO
I hereby authorize release of information from my Department of Transportation regulated drug and alcohol testing
records by my previous employer, listed above, to MV Transportation, Inc. This release is in accordance with DOT
Regulation 49 CFR Part 40, Section 40.25.
Print Applicant Name:
Applicant Signatu
Revised 08/08/18
FOR MVT USE ONLY
VERIFIED BY
Social Security #:
Date:
Date
TITLE
IS PREVIOUS EMPLOYER DOT REGULATED? YES ❑ NO
System Safety Program Plan (SSPP)
Appendix F
MV Transportation
Disclosure and
Authorization form
BACKGROUND CHECK DISCLOSURE DOCUMENT
MV Transportation, Inc. and its subsidiaries, parents, successors and affiliates (the "Company") may order a "consumer
report" (commonly known as "background report" or "background check") on you in connection with your employment
application, and if you are hired, or if you already work for the Company, may order additional background reports on you
for employment purposes.
To the extent allowed by law, the background report may contain information concerning your character, general
reputation, personal characteristics, mode of living, drug and alcohol test results, and criminal history. To the extent
allowed by law, information may be obtained from private and public record sources, including but not limited to,
sanctions databases, court records, driving records, verification of employment and education history, licensing and
credentials, military records, and police records.
Received by:
Name:
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-PAGE 1 of 1- Initials: Revised: 8/8/18
MV Transportation, Inc.
BACKGROUND CHECK AUTHORIZATION DOCUMENT
I authorize MV Transportation, Inc. and its subsidiaries, parents, successors and affiliates ("the Company") to order my
consumer report (background check). I understand that, as allowed by law, the Company may rely on this authorization to
order additional reports without asking me for my authorization again (1) during my employment, and (2) from the
consumer reporting agency ("CRA") Employment Background Investigations, Inc. (EBI). A copy of this original in hard
copy, electronic, faxed, or electronically signed form shall be as valid as the original.
Except as otherwise prohibited by state law, I consent to and authorize the Company to share this information with
Company's current or prospective clients, customers, others with a need to know, and/or their agents (including but not
limited to staffing/placement company clients and vendor credentialing companies) for business reasons (e.g., to place me
in certain employment positions, jobs, work sites, etc.).
For the purpose of preparing a consumer report (background check) for the Company, and only for that purpose, and
subject to all laws protecting my informational privacy, I also authorize the following to disclose to the consumer
reporting agency the information needed to compile the report: my past or present employers; learning institutions,
including colleges and universities; law enforcement and all other federal, state and local agencies; all courts; the military;
testing facilities; and all motor vehicle records agencies. I acknowledge the information that can be disclosed to the
consumer reporting agency, as allowed by law, includes information concerning my employment and earnings history,
education, motor vehicle history, criminal history, military service, and professional credentials and licenses.
Additional information about your rights has been provided to you with this Background Check Authorization Document.
Please review it BEFORE you sign.
Print Name
Print any Other Names Used
Social Security Number (for identification purposes only)
Date of Birth (for identification purposes only)
Driver's License(s) Number(s) and State(s)
Address, And Any Other States in Which You Have Lived in the Past 7 Years:
Signature Today's Date: (Month / Day / Year)
If you live or work for the Company in California, Minnesota or Oklahoma: Check
this box if you would like a free copy of your background report:
-PAGE 1 of 1- Initials: Revised: 8/8/18
MV Transportation, Inc.
SUMMARY OF RIGHTS UNDER 15 U.S.C. & 1681m(a)
You are hereby provided a summary of the following provisions of the Fair Credit Reporting Act, 15 U.S.C. § 1681m(a):
The CRA, Employment Background Investigations, Inc. ("EBI"), will prepare the background report for the
Company. EBI is located at and can be contacted at P.O. Box 629, Owings Mills, MD 21117, telephone number
(410) 486-0730. The privacy policies for EBI can be found at its web site at https://www.ebiinc.coM/privacy-
op licy.
No consumer reporting agency utilized by the Company makes adverse decisions relating to your employment,
and no consumer reporting agency utilized by the Company is able to provide any specific reasons to you why an
adverse decision relating to your employment may be taken or was taken based on a consumer report.
15 U.S.C. § 1681j provides for the right to obtain a free copy of a consumer report on you from the consumer
reporting agency which prepared your background report, under various circumstances, including but not limited
to where you receive notice that an adverse action has been taken toward you based on the consumer report. In
that instance, Section 1681 j provides a right to a free copy of the report provided that you make the request within
60 days of the date that you received notice of the adverse action.
15 U.S.C. § 168li provides for the right to dispute, with a consumer reporting agency the accuracy
or completeness of any information in a consumer report furnished by the agency.
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-PAGE 1 of 1- Initials: Revised: 8/8/18
NIV Transportation, Inc.
STATE NOTICE REGARDING BACKGROUND CHECKS DOCUMENT
If you live or work for MV Transportation, Inc. and its subsidiaries, parents, successors and affiliates ("the Company") in
any of the states listed below, please note the following:
The CRA is EBI. Their address and telephone number are as follows: P.O. Box 629, Owings Mills, MD 21117,
telephone number (410) 486-0730.
MASSACHUSETTS: If you contact the Company's Human Resources department, you have the right to know whether
the Company ordered an investigative consumer report about you. You also have the right to ask EBI for a copy of any
such report.
NEW YORK: If you contact the Company's Human Resources department, you have the right to know whether the
Company ordered a consumer report or investigative consumer report about you. Shown above is the EBI's address and
telephone number. You have the right to contact the CRA to inspect or receive a copy of any such report. A copy of
Article 23-A of the Correction Law is provided below.
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Initials
-PAGE 1 of 1- NIV Transportation, Inc. Revised 8/8/18
Para informacion en espanol, visite www.consumerfinance.,-ov/learnmore o escribe a la
Consumer Financial Protection Bureau, 1700 G Street N. W., Washington, D. C. 20552.
A Summary of Your Rights Under the Fair Credit Reporting Act
The federal Fair Credit Reporting Act (FCRA) promotes the accuracy, fairness, and privacy of
information in the files of consumer reporting agencies. There are many types of consumer reporting
agencies, including credit bureaus and specialty agencies (such as agencies that sell information about check
writing histories, medical records, and rental history records). Here is a summary of your major rights under
the FCRA. For more information, including information about additional rights, go to
www.consumerfinance.gov/learnmore or write to: Consumer Financial Protection Bureau, 1700 G
Street N.W., Washington, DC 20552.
You must be told if information in your file has been used against you. Anyone who uses a credit
report or another type of consumer report to deny your application for credit, insurance, or employment -
or to take another adverse action against you - must tell you, and must give you the name, address, and
phone number of the agency that provided the information.
You have the right to know what is in your file. You may request and obtain all the information about
you in the files of a consumer reporting agency (your "file disclosure"). You will be required to provide
proper identification, which may include your Social Security number. In many cases, the disclosure will
be free. You are entitled to a free file disclosure i£
a person has taken adverse action against you because of information in your credit
report; you are the victim of identity theft and place a fraud alert in your file;
your file contains inaccurate information as a result of
fraud; you are on public assistance;
you are unemployed but expect to apply for employment within 60 days.
In addition, all consumers are entitled to one free disclosure every 12 months upon request from
each nationwide credit bureau and from nationwide specialty consumer reporting agencies. See
www.consumerfinance.gov/learnmore for additional information.
You have the right to ask for a credit score. Credit scores are numerical summaries of your credit-
worthiness based on information from credit bureaus. You may request a credit score from consumer
reporting agencies that create scores or distribute scores used in residential real property loans, but you
will have to pay for it. In some mortgage transactions, you will receive credit score information for free
from the mortgage lender.
You have the right to dispute incomplete or inaccurate information. If you identify information in
your file that is incomplete or inaccurate, and report it to the consumer reporting agency, the agency must
investigate unless your dispute is frivolous. See www.consumerfinance.gov/learnmore for an explanation
of dispute procedures.
Consumer reporting agencies must correct or delete inaccurate, incomplete, or unverifiable
information. Inaccurate, incomplete or unverifiable information must be removed or corrected, usually
within 30 days. However, a consumer reporting agency may continue to report information it has
verified as accurate.
Consumer reporting agencies may not report outdated negative information. In most cases, a
consumer reporting agency may not report negative information that is more than seven years old,
or bankruptcies that are more than 10 years old.
Access to your file is limited. A consumer reporting agency may provide information about you only to
people with a valid need -- usually to consider an application with a creditor, insurer, employer,
landlord, or other business. The FCRA specifies those with a valid need for access.
You must give your consent for reports to be provided to employers. A consumer reporting agency
may not give out information about you to your employer, or a potential employer, without your
written consent given to the employer. Written consent generally is not required in the trucking
industry. For more information, go to www.consumerfinance.gov/learnmore.
-PAGE 1 of 2- Initials: Revised: 8/8/18
MV Transportation, Inc
You may limit "prescreened" offers of credit and insurance you get based on information in your
credit report. Unsolicited "prescreened" offers for credit and insurance must include a toll -free phone
number you can call if you choose to remove your name and address from the lists these offers are
based on. You may opt out with the nationwide credit bureaus at 1-888-5-OPTOUT (1-888-567-8688).
You may seek damages from violators. If a consumer reporting agency, or, in some cases, a user of
consumer reports or a furnisher of information to a consumer reporting agency violates the FCRA, you
may be able to sue in state or federal court.
Identity theft victims and active duty military personnel have additional rights. For more
information, visit www.consumerfinance.gov/leammore.
States may enforce the FCRA, and many states have their own consumer reporting laws. In some
cases, you may have more rights under state law. For more information, contact your state or local
consumer protection agency or your state Attorney General. For information about your federal
rights, contact:
TYPE OF BUSINESS
CONTACT
La. Banks, savings associations, and credit unions with total assets of over $10
a. Consumer Financial Protection Bureau
billion and their affiliates.
1700 G Street, N.W.
Washington, DC 20552
b. Such affiliates that are not banks, savings associations, or credit unions also
b. Federal Trade Commission: Consumer Response Center - FCRA
should list, in addition to the CFPB:
Washington, DC 20580
877 382-4357
2. To the extent not included in item 1 above:
a. National banks, federal savings associations, and federal branches and federal
a. Office of the Comptroller of the Currency
agencies of foreign banks
Customer Assistance Group
1301 McKinney Street, Suite 3450,
Houston, TX 77010-9050
b. State member banks, branches and agencies of foreign banks (other than
b. Federal Reserve Consumer Help Center
federal branches, federal agencies, and Insured State Branches of Foreign
P.O. Box 1200
Banks), commercial lending companies owned or controlled by foreign banks,
Minneapolis, MN 55480
and organizations operating under section 25 or 25A of the Federal Reserve Act
c. Nonmember Insured Banks, Insured State Branches of Foreign Banks, and
c. FDIC Consumer Response Center
insured state savings associations
1100 Walnut Street, Box #11
Kansas City, MO 64106
d. Federal Credit Unions
d. National Credit Union Administration
Office of Consumer Protection (OCP)
Division of Consumer Compliance and Outreach (DCCO)
1775 Duke Street, Alexandria, VA 22314
3. Air Carriers
Asst. General Counsel for Aviation Enforcement & Proceedings
Aviation Consumer Protection Division
Department of Transportation
1200 New Jersey Avenue, S.E.
Washington, DC 20590
4. Creditors Subject to the Surface Transportation Board
Office of Proceedings, Surface Transportation Board
Department of Transportation
395 E. Street, S.W.
Washington, DC 20423
5. Creditors Subject to the Packers and Stockyards Act, 1921
Nearest Packers and Stockyards Administration area supervisor
6. Small Business Investment Companies
Associate Deputy Administrator for Capital Access
United States Small Business Administration
409 Third Street, SW, 8th Floor
Washington, DC 20416
7. Brokers and Dealers
Securities and Exchange Commission
100 F St., N.E.
Washington, DC 20549
8. Federal Land Banks, Federal Land Bank Associations, Federal Intermediate
Farm Credit Administration
Credit Banks, and Production Credit Associations
1501 Farm Credit Drive
McLean, VA 22102-5090
9. Retailers, Finance Companies, and All Other Creditors Not Listed Above
FTC Regional Office for region in which the creditor operates or
Federal Trade Commission: Consumer Response Center — FCRA
Washington, DC 20580
877 382-4357
-PAGE 2 of 2- Initials Revised: 8/8/18
NIV Transportation, Inc.
CALIFORNIA DISCLOSURE REGARDING BACKGROUND CHECKS DOCUMENT
MV Transportation, Inc. and its subsidiaries, parents, successors and affiliates ("the Company") may order a consumer
report or investigative consumer report on you in connection with your employment application, and if you are hired, or if
you already work for the Company, may order additional such reports on you for employment purposes. Such reports may
contain information about your character, general reputation, personal characteristics, and mode of living. The CRA,
Employment Background Investigations, Inc. ("EBI"), will prepare the background report for the Company. EBI is
located at and can be contacted at P.O. Box 629, Owings Mills, MD 21117, telephone number (410) 486-0730. The
privacy policies for EBI can be found at its web site at htips://www.ebiinc.coM/privacy_policX.
SUMMARY OF RIGHTS UNDER CIVIL CODE SECTION 1786.22
(a) An investigative consumer reporting agency shall supply files and information required under Section 1786.10 during
normal business hours and on reasonable notice.
(b) Files maintained on a consumer shall be made available for the consumer's visual inspection, as follows:
(1) In person, if he or she appears in person and furnishes proper identification. A copy of his or her file shall also
be available to the consumer for a fee not to exceed the actual costs of duplication services provided.
(2) By certified mail, if he or she makes a written request, with proper identification, for copies to be sent to a
specified addressee. Investigative consumer reporting agencies complying with requests for certified mailings
under this section shall not be liable for disclosures to third parties caused by mishandling of mail after such
mailings leave the investigative consumer reporting agencies.
(3) A summary of all information contained in files on a consumer and required to be provided by Section 1786.10
shall be provided by telephone, if the consumer has made a written request, with proper identification for telephone
disclosure, and the toll charge, if any, for the telephone call is prepaid by or charged directly to the consumer.
(c) The term "proper identification" as used in subdivision (b) shall mean that information generally deemed sufficient to
identify a person. Such information includes documents such as a valid driver's license, social security account number,
military identification card, and credit cards. Only if the consumer is unable to reasonably identify himself or herself with
the information described above, may an investigative consumer reporting agency require additional information
concerning the consumer's employment and personal or family history in order to verify his or her identity.
(d) The investigative consumer reporting agency shall provide trained personnel to explain to the consumer any
information furnished him or her pursuant to Section 1786.10.
(e) The investigative consumer reporting agency shall provide a written explanation of any coded information contained
in files maintained on a consumer. This written explanation shall be distributed whenever a file is provided to a consumer
for visual inspection as required under Section 1786.22.
(f) The consumer shall be permitted to be accompanied by one other person of his or her choosing, who shall furnish
reasonable identification. An investigative consumer reporting agency may require the consumer to furnish a written
statement granting permission to the consumer reporting agency to discuss the consumer's file in such person's presence.
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MV Transportation, Inc.
(NEW YORK APPLICANTS ONLY)
AKIIUI ; ZS-A.1Nh W YVKK aIAIh UUKKLL;IMIN LAW
§ 750. Definitions. For the purposes of this article, the
following terms shall have the following meanings:
(1) "Public agency" means the state or any local subdivision
thereof, or any state or local department, agency, board or
commission.
(2) "Private employer" means any person, company,
corporation, labor organization or association which
employs ten or more persons.
(3) "Direct relationship" means that the nature of criminal
conduct for which the person was convicted has a direct
bearing on his fitness or ability to perform one or more of
the duties or responsibilities necessarily related to the
license, opportunity, or job in question.
(4) "License" means any certificate, license, permit or grant of
permission required by the laws of this state, its political
subdivisions or instrumentalities as a condition for the lawful
practice of any occupation, employment, trade, vocation,
business, or profession. Provided, however, that "license" shall
not, for the purposes of this article, include any license or
permit to own, possess, carry, or fire any explosive, pistol,
handgun, rifle, shotgun, or other firearm.
(5) "Employment" means any occupation, vocation or
employment, or any form of vocational or educational training.
Provided, however, that "employment" shall not, for
the purposes of this article, include membership in any
law enforcement agency.
§ 751. Applicability. The provisions of this article shall apply
to any application by any person for a license or employment at
any public or private employer, who has previously been
convicted of one or more criminal offenses in this state or in
any other jurisdiction, and to any license or employment held by
any person whose conviction of one or more criminal offenses
in this state or in any other jurisdiction preceded such
employment or granting of a license, except where a mandatory
forfeiture, disability or bar to employment is imposed by law,
and has not been removed by an executive pardon, certificate of
relief from disabilities or certificate of good conduct. Nothing in
this article shall be construed to affect any right an employer
may have with respect to an intentional misrepresentation in
connection with an application for employment made by a
prospective employee or previously made by a current
employee.
§ 752. Unfair discrimination against persons previously
convicted of one or more criminal offenses prohibited. No
application for any license or employment, and no employment
or license held by an individual, to which the provisions of this
article are applicable, shall be denied or acted upon adversely
by reason of the individual's having been previously convicted
of one or more criminal offenses, or by reason of a finding of
lack of "good moral character" when such finding is based upon
the fact that the individual has previously been convicted of one
or more criminal offenses, unless:
(1) there is a direct relationship between one or more of
the previous criminal offenses and the specific license or
employment sought or held by the individual; or
(2) the issuance or continuation of the license or the granting or
continuation of the employment would involve an unreasonable
risk to property or to the safety or welfare of specific individuals
or the general public.
§ 753. Factors to be considered concerning a previous
criminal conviction; presumption.
1. In making a determination pursuant to section seven hundred
fifty-two of this chapter, the public agency or private employer
shall consider the following factors:
(a) The public policy of this state, as expressed in this act, to
encourage the licensure and employment of persons previously
convicted of one or more criminal offenses.
(b) The specific duties and responsibilities necessarily related to
the license or employment sought or held by the person.
(c) The bearing, if any, the criminal offense or offenses for
which the person was previously convicted will have on his
fitness or ability to perform one or more such duties or
responsibilities.
(d) The time which has elapsed since the occurrence of the
criminal offense or offenses.
(e) The age of the person at the time of occurrence of the
criminal offense or offenses.
(f) The seriousness of the offense or offenses.
(g) Any information produced by the person, or produced on his
behalf, in regard to his rehabilitation and good conduct.
(h) The legitimate interest of the public agency or private
employer in protecting property, and the safety and welfare of
specific individuals or the general public.
2. In making a determination pursuant to section seven hundred
fifty-two of this chapter, the public agency or private employer
shall also give consideration to a certificate of relief from
disabilities or a certificate of good conduct issued to the
applicant, which certificate shall create a presumption of
rehabilitation in regard to the offense or offenses specified
therein.
§ 754. Written statement upon denial of license or
employment. At the request of any person previously convicted
of one or more criminal offenses who has been denied a license
or employment, a public agency or private employer shall
provide, within thirty days of a request, a written statement
setting forth the reasons for such denial.
§ 755. Enforcement.
1. In relation to actions by public agencies, the provisions of
this article shall be enforceable by a proceeding brought
pursuant to article seventy-eight of the civil practice law and
rules.
2. In relation to actions by private employers, the provisions of
this article shall be enforceable by the division of human rights
pursuant to the powers and procedures set forth in article
fifteen of the executive law, and, concurrently, by the New
York city commission on human rights.
-PAGE 1 of 1- Initials:
MV Transportation, Inc.
Revised: 8/8/18
OFFICIAL NOTICE
San Francisco Fair Chance Ordinance
Starting August 13, 2014, the Fair Chance Ordinance (San Francisco Police Code, Article 49) requires employers to follow
strict rules regarding job applicants' and employees' criminal history. The ordinance covers jobs in San Francisco, and applies
to employers doing business in San Francisco who have 20 or more employees (regardless of the employees' locations).
Certain matters are off-limits. An employer may never ask about, require disclosure of, or consider: an arrest not leading to a
conviction (other than an unresolved arrest that is still undergoing criminal investigation or trial); participation in a diversion or
deferral of judgment program; a conviction that has been expunged or made inoperative; any determination in the juvenile justice
system; a conviction more than 7 years old; and a criminal offense other than a felony/misdemeanor. Matters that are off-limits
cannot be used by the employer for any reason at any stage of the hiring process.
An employer cannot ask about an individual's conviction history or unresolved arrests at the start of the hiring process. This
includes through a job application form, informal conversation, or otherwise.
A mandatory interactive process for matters not off-limits. Only after a live interview has been conducted, or a conditional offer
of employment made, is the employer allowed to ask about an individual's conviction history (except as to matters that are off-limits)
and unresolved arrests. Only those convictions and unresolved arrests that directly relate to the individual's ability to do the job may
be considered in making an employment decision.
Before the employer may take an adverse action such as failing/ref ising to hire, discharging, or not promoting an individual based on
a conviction history or unresolved arrest, the employer must give the individual an opportunity to present evidence that the
information is inaccurate, the individual has been rehabilitated, or other mitigating factors. The individual has seven days to respond,
at which point the employer must delay any adverse action for a reasonable time and reconsider the adverse action. The employer
must notify the individual of any final adverse action.
Evidence of rehabilitation include satisfying parole/probation; receiving education/training; participating in alcohol/drug treatment
programs; letters of recommendation; and age at which the individual was convicted. Mitigating factors include coercion, physical
or emotional abuse, and untreated substance abuse/mental illness, that contributed to the conviction.
Preemption. Where federal or state law imposes a criminal history requirement that conflicts with a requirement of the Fair Chance
Ordinance, the federal or state law will apply.
No Retaliation. An employer may not take an adverse action against an applicant or employee for exercising their rights under
the ordinance or cooperating with the Office of Labor Standards Enforcement.
If you need more information, or wish to report an employer that you believe has violated this ordinance, please contact the OLSE
at 415-554-5192 or email FCEAsf og v.org_
-PAGE 1 of 1- Initials: Revised: 8/8/18
MV Transportation, Inc.
System Safety Program Plan (SSPP)
Appendix G
Naples Current Paratransit Syllabus
MVT Paratransit Syllabus
DAY ONE 7.75
CLS 40 1. Welcome to MV Transportation
CLS 15 2. The Katherine McClary Story
CLS 60 Employee Handbook
CLS 20 3. The MV Transportation Professional
CLS 20 4. Hazards Communication
CLS 60 5. Drugs & Alcohol Policies & Procedures
CLS 25 6. Fatigue Management
CLS 15 7. Wellness
CLS 15 8. Whistle Blower
CLS 25 9. Sexual Harassment
CLS 20 10. Bloodborne Pathogens
CLS 25 11. NTI - Warning Signs
CLS 30 NTI- The Mark DVD
CLS 30 12. Map Reading
CLS 30 13. On The Road
DAY TWO 7.35
CLS 45 14. The Basics of Safety
CLS 30 15. LLLC - Defensive Driving
CLS 30 16. Introduction to the Bus
CLS 60 17. Pre -Trip, Post -Trip Inspections
CLS 30 18. Mirrors and Reference Points
CLS 15 19. DriveCam
CLS 30 20. Following Distance
CLS 20 21. Backing Basics
CLS 20 22. Intersections
CLS 30 23. Changing Lanes, Merging and Passing
CLS 20 24. Railroad Crossings
CLS 25 25. Pedestrians
CLS 45 26. Special Conditions,
CLS 30 27. Accident and Emergency Procedures
CLS 30 28. ADA Federal Regulations
CLS 30 DVD- Public Transportation: A Route to Freedom
DAY THREE 9.0
CLS 15 29. ADA Intro to Special Needs Passengers
CLS 30 30. ADA Sensitivity
CLS 45 31. ADA Lift Operations/Securement
CLS 240 START Customer Service/ACE
OBS 30 Vehicle Familiarization
CLS 30 Vehicle Familiarization
OBS 20 Seat Positioning/Signaling/Braking
CLS 20 Seat Positioning/Signaling/Braking
OBS 10 Vehicle Start -Up Procedures
CLS 10 Vehicle Start -Up Procedures
CLS 20 Two Way Radio Protocol/Automated Devices
OBS 20 Two Way Radio Protocol/Automated Devices
CLS 30 MDT
OBS 30 MDT
DAY FOUR 8.25
CLS 30 DVD-Fraudulant Claims
CLS 15 Uniforms
CLS 30 ID's /Fingerprint Instructions
CLS 30 Transit Centers
CLS 30 Proper Radio Use/10 Codes
CLS 30 Fare Policies
CLS 45 Local, Policies, Procedures
CLS 30 Lost Items
CLS 30 GM Customer Serivice Intro
PDS 60 Pre -Trip and Post -Trip Inspections
OBS 60 Pre -Trip and Post -Trip Inspections
PDS 60 Lift Operations
PDS 60 Securement Systems
DAY FIVE 7.0
CLS 60 FL-14:90 Review
CLS 90 SSPP Handout and Review
CLS 240 14-90 Module 1-11 Class Review and Test
CLS 30 14-90 Module 1 on-line Test & Certification
DAY SIX 7.0
CLS 60 Commercial Driver's Liscense Review
CLS 120 CDL General Knowledge Tests
CLS 120 CDL Passenger Test
CLS 120 CDL Air Break Test
DAY SEVEN 8.0
CLS 480 Adult and Juvenile CPR, 1st Aid, Medical Waste
DAY Eight 7.0
PDS 15 Pre -Trip and Post -Trip Inspections
PDS 15 Mirrors and Reference Points
OBS 15 Pre -Trip and Post -Trip Inspections
OBS 15 Mirrors and Reference Points
BTW 180 Closed Course
OBS 180 Closed Course
DAY Nine 8.0
PDS 45 Pre -Trip and Post -Trip Inspections
PDS 15 Mirrors and Reference Points
OBS 45 Pre -Trip and Post -Trip Inspections
OBS 15 Mirrors and Reference Points
BTW 150 Closed Course
OBS 150 Closed Course
DAY Ten 8.0
BTW 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
DAY Eleven 8.0
BTW 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
DAY TWELVE 8.0
BTW 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
BTW 60 On -the -road, Final Assessment
DAY THIRTEEN 8.0
CADET 420 On -the -road, Safe Driving & Routes
OBS 60 On -the -road, Safe Driving & Routes
DAY FOURTEEN 8.0
CADET 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
DAY FIFTEEN 8.0
CADET 420 On -the -road, Safe Driving & Routes
CADET 60 On -the -road, Final Assessment
Key TOTAL HOURS
CLS CLASSROOM 23.40
PDS PRE -DRIVING SKILLS 4.5
OBS OBSERVATION 15.50
BTW BEHIND THE WHEEL 21.0
CDT CADETTING 21.0
85.40
CLS CLIENT REQUIREMENT 29.45
GRAND TOTAL 114.85
System Safety Program Plan (SSPP)
Appendix H
Naples Current Fixed Route Syllabus
MVT Fixed Route Syllabus
DAY One 7.75
CLS 40 1. Welcome to MV Transportation
CLS 15 2. The Katherine McClary Story
CLS 60 Employee Handbook
CLS 20 3. The MV Transportation Professional
CLS 20 4. Hazards Communication
CLS 60 5. Drugs & Alcohol Policies & Procedures
CLS 25 6. Fatigue Management
CLS 15 7. Wellness
CLS 15 8. Whistle Blower
CLS 25 9. Sexual Harassment
CLS 20 10. Bloodborne Pathogens
CLS 25 11. NTI - Warning Signs
CLS 30 NTI- The Mark DVD
CLS 30 12. Map Reading
CLS 30 13. On The Road
DAY Two 7.35
CLS 45 14. The Basics of Safety
CLS 30 15. LLLC - Defensive Driving
CLS 30 16. Introduction to the Bus
CLS 60 17. Pre -Trip, Post -Trip Inspections
CLS 30 18. Mirrors and Reference Points
CLS 15 19. DriveCam
CLS 30 20. Following Distance
CLS 20 21. Backing Basics
CLS 20 22. Intersections
CLS 30 23. Changing Lanes, Merging and Passing
CLS 20 24. Railroad Crossings
CLS 25 25. Pedestrians
CLS 45 26. Special Conditions,
CLS 30 27. Accident and Emergency Procedures
CLS 30 28. ADA Federal Regulations
CLS 30 DVD- Public Transportation: A Route to Freedom
DAY Three 9.0
CLS 15 29. ADA Intro to Special Needs Passengers
CLS 30 30. ADA Sensitivity
CLS 45 31. ADA Lift Operations/Securement
CLS 240 START Customer Service/ACE
OBS 30 Vehicle Familiarization
CLS 30 Vehicle Familiarization
OBS 20 Seat Positioning/Signaling/Braking
CLS 20 Seat Positioning/Signaling/Braking
OBS 10 Vehicle Start -Up Procedures
CLS 10 Vehicle Start -Up Procedures
CLS 20 Two Way Radio Protocol/Automated Devices
OBS 20 Two Way Radio Protocol/Automated Devices
CLS 30 MDT
OBS 30 MDT
DAY Four 8.25
CLS 30 DVD-Fraudulant Claims
CLS 15 Uniforms
CLS 30 ID's /Fingerprint Instructions
CLS 30 Transit Centers
CLS 30 Proper Radio Use/10 Codes
CLS 45 Local, Policies, Procedures
CLS 30 Fare Policies
CLS 30 Lost Items
CLS 30 GM Customer Serivice Intro
PDS 60 Pre -Trip and Post -Trip Inspections
OBS 60 Pre -Trip and Post -Trip Inspections
PDS 60 Lift Operations
PDS 60 Securement Systems
PDS 30 FARE Collection
DAY Five 9.0
CLS 60 FL-14:90 Review
CLS 90 SSPP Handout and Review
CLS 240 14-90 Module 1-11 Class Review and Test
CLS 30 14-90 Module 1 on-line Test & Certification
CLS 120 Turn for Turn, Paddle Reading, Radio Communications
DAY Six 8.0
CLS 60 Commercial Driver's Liscense Review
CLS 120 CDL General Knowledge Tests
CLS 120 CDL Passenger Test
CLS 120 CDL Air Break Test
PDS 60 Ramp Operations
DAY Seven 8.0
CLS 480 Adult and Juvenile CPR, 1st Aid, Medical Waste
DAY Eight 8.0
PDS 60 Securement Systems
PDS 15 Pre -Trip and Post -Trip Inspections
PDS 15 Mirrors and Reference Points
OBS 15 Pre -Trip and Post -Trip Inspections
OBS 15 Mirrors and Reference Points
BTW 180 Closed Course
OBS 180 Closed Course
DAY Nine 8.0
PDS 45 Pre -Trip and Post -Trip Inspections
PDS 15 Mirrors and Reference Points
OBS 45 Pre -Trip and Post -Trip Inspections
OBS 15 Mirrors and Reference Points
BTW 150 Closed Course
OBS 150 Closed Course
DAY Ten 9.0
PDS 45 Pre -Trip and Post -Trip Inspections
PDS 15 Mirrors and Reference Points
OBS 45 Pre -Trip and Post -Trip Inspections
OBS 15 Mirrors and Reference Points
BTW 150 Closed Course
OBS 150 Closed Course
PDS 120 Wheel Chair Securement Certification
DAY Eleven 9.0
BTW 480 Route Training with Paddle
OBS 60 Route Training with Paddle
DAY Twelve 9.0
BTW 480 Route Training with Paddle
OBS 60 Route Training with Paddle
DAY Thirteen 9.0
BTW 480 Route Training with Paddle
OBS 60 Route Training with Paddle
DAY Fourteen 9.0
BTW 450 Route Training with Paddle
OBS 60 Route Training with Paddle
BTW 90 On -the -road, Final Assessment
DAY Fifteen 8.0
CADET 420 On -the -road, Safe Driving & Routes
OBS 60 On -the -road, Safe Driving & Routes
DAY Sixteen 8.0
CADET 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
DAY Seventeen 8.0
CADET 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
DAY Eighteen 8.0
CADET 420 On -the -road, safe driving skills
OBS 60 On -the -road, safe driving skills
DAY Nineteen 9.0
CADET 420 On -the -road, Safe Driving & Routes
CADET 120 On -the -road, Final Assessment
Key TOTAL HOURS
CLS CLASSROOM 27.40
PDS PRE -DRIVING SKILLS 9.5
OBS OBSERVATION 21.50
BTW BEHIND THE WHEEL 42.0
CDT CADETTING 36.0
137.6
CLS CLIENT REQUIREMENT 29.45
GRAND TOTAL 167.05
System Safety Program Plan (SSPP)
Appendix I
Naples Staff Training Syllabus
VT REQUIRED CLASSROOM TRAINING HOURS AND
CONTRACT/OTHER ADDITIONAL TRAINING HOURS
This form tracks the s1 era's clai,;m9m hvzrrs as required by MV Trays orta6on.
The local operation tna add courits and hours ff needed U.�e ibis one sheet or- aR of ehe cLmr-oorn z�rxin ng.
MV REQUIRED TOPICS
CLS
60
Drugs & Alcohol Policies & Procedures
60
CLS
30
Sexual Harassment
30
CLS
30
Accident and Emergency Procedures/Evac.
30
CLS
20
ADA Sensitivity
20
CLS/PDS
30
ADA Lift Operations/Securement/
30
CLS
15
Tablet
15
CLS
30
Flordia 14-90
30
CLS
30
Wireless Communucation
30
CLS
4HRS
Platinum Connection:ACE Customer Service
4HRS
CLS/PDS
MRS
Mapping/Manifest/Technology
1 HRS
Student Name Student Signature/Date
Trainer Name Trainer Signature/Date
System Safety Program Plan (SSPP)
Appendix J
New Driver Hires Assessment
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide direction to company managers in the conduct of
the business. Policies may, from time to time, become dated or may no longer apply. In the event of questions, the policy should be referred to the
General Counsel for interpretation. In the event a policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be
subordinate to such law, regulation or contract term. Policies are only effective on the approval of the Chief Executive Officer, and the endorsement of
the Bridges Committee.
Policy #
Safety Policy S-37
SUBJECT
New Driver Assessment / Validation
POLICY
SCOPE: This policy applies to all employees of MV Transportation, Inc. who
operate buses or other revenue vehicles.
PURPOSE: To ensure new drivers are operating their vehicles in accordance with
MV's standards of safe driving performance
POLICY: It is the policy of the Company that all new driver hires shall receive a
formal and thorough evaluation of their driving skills and a safety
performance review/assessment at 45 days and 75 days from their date
of hire.
PROCEDURES:
1. Complete a SF-3 (Driver Safety Profile and Record Summary) Form for each
new driver in advance of the meeting with the driver.
2. Review DriveCam history/trends and overall safety record, in detail, with
driver. Identify areas of "need improvement" or "good performance".
3. Conduct a thorough "Road Test" on each new driver and document on Form
SF-1. Road Test shall be conducted by a certified BTW or other qualified
individual (BTW is preferred).
4. The intent of the road test is to verify that the driver is operating the vehicle in
accordance with our safe -driving performance standards (the standards
taught in the driver training school and outlined in both the Student Guide and
BTW manual).
5. Should the record review or the Road Test indicate areas of weakness and
the need for additional training, the driver shall be scheduled for a full
refresher training session addressing these areas within 10 days of this 45/75
day review.
6. Should a driver "fail" his/her 75-day" assessment, the Division General
Manager, in coordination with the Area Safety Director, shall make a decision
whether to retain and retrain the driver or take other administrative actions, up
to and including separation from the Company.
These formal driver skills assessments shall be performed at the 45 day and 75 day
timeframe. Note: It is critical that this final 75 day" assessment be completed
before the end of the driver's "90 day robationa eriod.
The intent of the process is to ensure all new drivers properly apply and execute the
defensive driving standards they were taught in their Driver Training School courses
and apply them properly during the course of their work.
Any exception to this policy must be approved by both the Regional Vice President
and the VP of Safety for the division. The Sr. VP of Safety shall be the final
decision maker in cases of non -concurrence.
Effective Date
July 1, 2010
Review Date
RELATED TOPICS
FORMS
BRIDGES
Jack Hempstead
Date:5/7/10
ENDORSEMENT
APPROVED BY
Kevin Klika
Date: 6/23/10
System Safety Program Plan (SSPP)
Appendix K
Radio Operating Procedures
1. Purpose
To describe the procedure for the operation of and communication on a bus radio
2. Scope
This procedure applies to Bus Drivers and the Transportation Dispatchers
3. Responsibilities
Bus Drivers — Responsible for the polite and professional use of the bus radio to
communicate essential information to the base and the other SLCS bus drivers.
Transportation Dispatchers — Communicate with and assist the bus drivers through the
radio system.
4. Procedure
4.1 Bus Drivers shall:
4.1.1 Think before speaking; transmit only essential information and be
brief, accurate and to the point
4.1.2 Speak in a calm, clear manner
4.1.3 Identify the bus number/Route in every transmission and
request permission to transmit (e.g. "3 to base"). Wait for
dispatch to reply before continuing your transmission
4.1.4 Clear the air when the conversation is complete (e.g. "3 clear")
4.1.5 Not break into other conversations unless an emergency situation
arises. Wait until the air is clear before transmitting. (Note: On
some frequencies, you will not be able to monitor all calls so wait
until you hear "base clear")
4.1.6 Use only the assigned frequency
4.1.7 Not lay the microphone down. Replace it in its holder after use
4.1.8 Use the radio for operation related business only.
4.1.9 Be polite and professional; never transmit a message that could
bring liability or embarrassment to the transit system or
yourself
4.1.10 Keep the language clean.
4.1.11 Get the message acknowledged and make sure to acknowledge
messages (Do not assume dispatch heard your message get
confirmation)
4.1.12 Follow the "10" codes whenever possible
4.1.13 Obey FCC Rules and Regulations
4.1.14 When transmissions are weak or unclear, try moving the vehicle to
a better location. Spell out the words that the recipient is having a
problem understanding
4.1.15 Monitor the frequency before making a transmission. If there is
any radio traffic, wait until it is clear before proceeding. The radio
can be put in a monitor position by pushing the monitor button on
the control head
4.1.16 When leaving the lot to begin the run, radio the Transportation
Dispatcher with your route number and code "10-8" (letting
him/her know the bus is in service) — Both a.m. and p.m.
4.2 Transportation Dispatcher
4.2.1 Follow the same rules for bus radio operations as in 4.1 above
4.2.2 Assist bus drivers with necessary information.
4.2.3 Reoccurring Safety Message
4.2.4 Sign on and off daily
QW)
RADIO OPERATING CODES
10-1 Unable to copy, receiving poorly
10-2 Receiving loud and clear
10-4 Message acknowledged
10-5 Angry or irate passenger
10-6 Standing by at-------
10-7 Break/restroom✓lunch stop, out of service
10-8 Clear, in service/ back in service
10-9 Repeat message
10-10 Status report on last client activity
10-11 No show
10-17 Assisting passengers
10-18 Fuel vehicle/require fuel
10-19 Return to base/nothing for you
10-20 Location, what's your location
10-21 Telephone the office
10-33 Clear the air -emergency radio traffic only!
10-36 Time check
10-45 Backing up at------------
10-49 Vehicle broken down at
10-50 Backing completed.
10-98 Assignment completed/end of route
10-200 !
System Safety Program Plan (SSPP)
Appendix L
Driver Refresher Training
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide general guidance to
company managers in the conduct of the business. Policies may, from time to time, become dated or may no longer
apply. In the event of questions, the policy should be referred to the General Counsel for interpretation. In the event a
policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be subordinate to such
law, regulation or contract term. Policies are only effective on the written approval of the Chief Executive Officer, and the
endorsement of the Bridges Committee.
Policy #
Safety Policy S-12
SUBJECT
Driver Refresher Training
POLICY
All MV operators will receive refresher or remedial training, as necessary,
throughout their employment with the Company. This training will be
conducted as outlined below and documented in local personnel files and
training records using the Driver Refresher Training Report Form.
Only qualified personnel (General Managers, Operations Supervisors, Safety
Managers, or Driver Instructors/BTWs) will administer driver refresher training
courses. Under no circumstances will any driver be allowed to return to
driving duties unless they demonstrate full proficiency in all applicable driving
performance tasks
�. Refresher or Remedial training is mandatory under the following
conditions:
A. Return To Work (from inactive status) — Required when a
driver/operator returns from "inactive" status (from a period of 30 days
or more). In these cases, the driver must receive a one-day/8 hours
"general purpose" refresher training designed to remind the driver of
the general standards and defensive driving guidelines in effect at
MVT and to ensure his/her proficiency.
B. Post Accident / For cause — Required after every "preventable"
accident, or whenever mandated by management for retraining I
corrective purposes.
C. Seasonal — Required annually at all divisions operating in seasonal
adverse weather environments (i.e.: Winter driving, onset of adverse
weather, etc.).
D. Biannually — At a minimum of every two years, each driver/operator
shall receive a "general purpose" refresher training designed to
remind the driver's of MVT driving standards and validate the driver's
proficiency with MVT defensive driving requirements.
Course content:
A. Return To Work: This refresher is mandatory for any driver who has
been away from work for 30 days or more (sick leave, family leave,
furlough, worker's compensation, etc.). Reviewing the most up-to-
date videos and the behind -the -wheel assessment are important
components of this type of refresher. This training will consist of 2
hours in the classroom and 2 hours behind the wheel. At Minimum,
the content shall include the following:
1. Safety standards review (Classroom): This training will include a
thorough general review of our safety standards and defensive
driving guidelines. This will be accomplished by viewing the
following Avatar driver training videos and the successful
completion of each quiz following each topic:
a) LLLC — Defensive Driving
b) Mirrors and Reference Points
c) Following Distance
d) Intersections
e) Pedestrians
"Behind The Wheel" (BTW) Road Check: The Road -Check portion
of the Return -to -Work Refresher is probably the most critical part
of the refresher, as it offers the driver the hands-on opportunity to
re-establish his or her familiarity with our standards, and with the
maneuverability and dimensions of the bus. If the driver has
developed any unsafe driving behaviors/habits, the instructor will
also be able to identify what driving deficiencies are present, and
correct them before certifying the refresher as "satisfactory." The
BTW portion will be documented on the SF-1 form and will
include a minimum of 30 miles or two hours, and cover city
(urban), secondary, and freeway driving environments, with
emphasis on city and freeway driving.
The time involved for completion of this refresher is variable. The
driver must demonstrate his ability to perform all of the required
tasks to standard. Particular attention will be given to the
following areas:
a) Pre/Post trip inspections
b) Brake release procedures (Air brake vehicles)
c) Gear selection & transmission use
d) Proper Scanning Habits
e)
Turns & Intersections
f)
Merging & Lane changes
g)
Backing
h)
Speed Control
i)
Following Distance
j)
Use of Brakes
k)
Railroad Crossings
1)
Lift Operations
m)
Wheelchair Securement
Individual Divisions are free to also include any topics/material
pertinent to local driving conditions (for example, driving in heavy
traffic, mountain terrain, etc.).
B. Post -Accident / For Cause Remedial Training: This training is
mandatory for any driver who has received a "preventable" rating for an
accident/incident.
Because (by definition) the driver could have avoided the
accident/incident, but failed to do so, it is imperative that the driver
receives this remedial training as soon as possible, in order to
prevent another similar occurrence. Therefore, the post -accident
remedial training must be scheduled and given within 10 days
following the formal accident rating.
Before the refresher commences, the investigating supervisor will
review the accident report with the individual who will conduct the
training (i.e.: a driver instructor or BTW instructor), discuss the
accident's cause(s) and contributing factors, and what specific driving
standards were not applied correctly. They should then tailor the
remedial training to correct the driving deficiencies and standards that
contributed to the accident.
This training will include a review of the appropriate materials I
videos, and behind -the -wheel training.
The amount of time needed for a post -accident refresher is variable,
and it will depend on the driver's ability to perform the appropriate
tasks to standard. The driver must demonstrate his / her ability to
perform all of the required tasks to standard before being
allowed back to driving duties.
For instance, if the supervisor has determined that the driver did not
perform a right turn correctly, the appropriate videos and quizzes
might include material on effective seeing habits, proper positioning
of the vehicle, reference points, lane choice. The items highlighted
on the refresher report would include "Positioning of the bus for turn,"
"Use of Mirrors," "Speed," "Proper Use of Signals," "Ability to Judge
Bus Size," "Use of Horns," "Aggressive in Traffic," "Aware of
Hazards." The driver instructor would then proceed with the behind -
the -wheel training with a clear understanding of what driving
deficiencies may need correcting, and ensure that the driver is able to
perform the appropriate tasks to standard.
Currently, under normal circumstances, it is our practice to keep the
driver in-service pending the outcome of the accident investigation.
However, if Division or Regional management feels the driver
involved in the accident poses an imminent danger or threat to the
safe operation of a bus (due to a serious driving deficiency or,
possibly, a physical or mental impairment), do not hesitate to place
the driver out -of -service until it has been determined that the driver is
qualified to drive safely.
C. Seasonal Refreshers: These refreshers are conducted in
preparation of operations during certain periods of the year. At a
minimum, this refresher will be given in the fall, before the beginning
of winter season, to all division's drivers, and includes refresher
topics appropriate for the region, imminent weather, environmental,
and traffic conditions. The training will include topics/material
appropriate for the season in question, using existing safety videos
and lesson modules from the standard Driver Training School.
D. Bi-Annual Refresher: This is a mandatory bi-annual (every two
years) general defensive driving refresher. All in-service drivers will
attend this refresher every two years to ensure they are using
appropriate defensive driving habits/techniques (have not become
complacent) and will follow the same content requirements of the
"Return To Work" refresher listed in "A" above.
Effective Date
6/2/09
Review Date
2/10/15
RELATED TOPICS
I
FORMS
BRIDGES
Jack Hempstead
Date: 6/2/09
ENDORSEMENT
APPROVED BY
Bridges Committee
Date: 6/2/09
System Safety Program Plan (SSPP)
Appendix M
Safety Calendar
2020 MV Safety Calendar
Fleet Topics
Injury Prevention
Topic
Maintenance Topic
Monthly Task
Companywide Stand Down
January
Left Turns & Pedestrians
Slips, Trips, & Falls
Slips, Trips, & Falls
Facility Inspection
Winter Driving
Complete OSHA Log 2019
Right Turns & Pedestrians
Strains &Sprains
Facility Inspection
Safety Stand Down
February
ADA Sensitivity & Wheelchair
Back Safety
Machine Guarding
Post 2019 OSHA 300A Summary on 2/1
February 14th
Securement
"I Love Safety"
Fatigue Management /
Facility Inspection
March
Intersections & Pedestrians
Wellness
HazCom
OSHA Log Review
Ql Self -Audit
Distracted Driving
Emergency Vehicle
Facility Inspection
Safety Stand Down
April
Distracted Pedestrians
Evacuation/Security
Electrical
National Distracted Driving Awareness
April23rd
Awareness
Month
"Defensive Driving"
May
Fixed Objects & Reference
Heat Stress
Heat Stress
I Facility Inspection
Points
Facility Inspection
Safety Stand Down
June
Mobility Device Securement
Bloodborne Pathogens
Bloodborne Pathogens
National Safety Month (NSC.org/nsm)
June 18th
Q2 Self -Audit
"The Best Customer Experience"
July
Customer Service & ADA
HazCom /
LO /TO
I Facility Inspection
Sensitivity Announcements
LO/TO
(Lock Out Tago Out)
Wheelchair Recertification's Due
PPE (Personal
Facility Inspection
Safety Stand Down
August
Following Distance
Ergonomics
protective Equipment)
OSHA Log Review
August 13th
Back to School Month (NSC.org)
"Pedestrian & Bicyclist Safety"
"Injury and Illness
Facility Inspection
Prevention
IIPP (Injury & Illness
Review & Update Facility Emergency
September
Pedestrians & Cyclists
Drug &Alcohol
Prevention Program)
Action Plan
Program Refresher
(Safety Policy #21)
Q3 Self -Audit
Distracted Driving &
Fire Safety/ Fire
Fire Safety/ Fire
Safety Stand Down
October
Distracted Pedestrians
Extinguisher Training
Extinguisher Training
Facility Inspection
October 29th
"Destination Zero Is My Ghoul"
Emergency Action Plan
Emergency Action Plan
November
Adverse Weather
/ Fire Drill / Security
/ Fire Drill / Security
Facility Inspection
Awareness
Awareness
Defensive Driving &
Customer Service &
Facility Inspection
Safety Stand Down
December
pedestrians
Deescalation Strategies
Housekeeping
OSHA Log Review
December 12th
Q4 Self -Audit
"Holiday/ Winter Safety"
Calendar• -
Week 1 Week 2 Week 3 Week 4
Week 5
January
Squaring your Turns
"Walk Your Bus" at 5 mph
Penguin Shuffle
3 Points of Contact
Following Distance in
Adverse Conditions
February
Reference Points
Rock &Roll
Proper Bending /Lifting
Avoid Distractions whileSecuring
March
Pedestrian Safety
"Complete Stops
Fatigue Awareness
Thorough Scanning
National Drug & Alcohol
Look left, right, left"
Techniques
Facts Week
April
Distracted Driving
Expect the Unexpected
Emergency Vehicle
Defensive Driving
Evacuation
May
Pedestrian Safety
Reference Points
Hydration
Mirrors101
June
National Safety Month
National Safety Month
National Safety Month
National Safety Month
Week 1 (NSC.org)
Week 2 (NSC.org)
Week 3 (NSC.org)
Week 4 (NSC.org)
July
4th of July Safety
The Best Customer
Acting with Empathy
Conflict Management
ADA Sensitivity
Experience
August
What 4 Seconds Looks
Like
Reference Points
Proper Posture
Proper Bending /Lifting
September
Rock & Roll
Thorough Scanning
Safety Cushion of Space
The Distracted
Intersection Safety
Techniques
Pedestrian
October
1 = 44Awareness
National School Bus
Cognitive Distractions
Halloween Safety
Challenge
Safety Week
November
National Drowsy Driving
Following Distance in
3 Points of Contact
Winter Safety
Prevention Week
Adverse Conditions
December
12 Days of Safety
12 Days of Safety
Distracted Driving
Defensive Driving
System Safety Program Plan (SSPP)
Appendix N
General Safety Guidelines
SAFETY GUIDELINES AT MV TRANSPORTATION, INC.
SCOPE: The guidelines in this manual apply to all employees and contractors of MV
Transportation, Inc. The general procedures in this section do not address specific situations or
programs in any depth. Other sections of this manual are more specific.
POLICY: It is the policy of MV Transportation, Inc. to make every reasonable effort to provide
employees with a workplace that is free from safety and health hazards. These guidelines
establish standards of conduct and specify work conditions that are necessary to help achieve an
injury -free workplace.
RESPONSIBILITIES:
Senior Vice President of Safety: The Senior Vice President of Safety is responsible for the
Company's safety programs, and the development of appropriate safety procedures, programs
and protocols.
Vice President of Safety: The Vice President of Safety is responsible for the implementation and
execution of the Company's safety programs in his/her area of operations and assists the Sr. VP
of Safety in the development of appropriate safety programs, policies and procedures.
Area Director of Sa
Provide support and serve as resource for General Managers and others in their area of
operations.
Conduct, review and document facility audits and assist in the correction of deficiencies
Schedule and present training programs.
General Manager: General Managers have a critically important role in implementing safety
programs. They are primarily responsible for ensuring that day-to-day activities in their work
areas are conducted safely. The General Manager is responsible for maintaining environmental
and safety related records. They schedule training, coordinate with contractors on environmental
and safety matters, and serve as the facility liaison with OSHA, fire departments, and other
entities concerned with environmental and safely practices. Training will be provided by
management at least monthly on a variety of relevant topics. All will be documented in writing
and kept on file at the Division. Safety programs at each facility consist of but are not limited to:
• Promote safety awareness and injury/incident prevention with their supervisors and
employees.
• Ensure all Division employees conduct their day-to-day activities in a safe manner in
accordance with company safe -work practices and policies.
• Perform appropriate inspections of equipment, storage and work practices
• Conduct safety audits and random facility operations inspections.
• Maintain liaison with local agencies.
• Cultivate a thorough knowledge of safety programs, as well as any applicable Federal,
state, or local safety requirements.
• Ensure that work safety records are correctly maintained.
• Select company authorized physicians and clinics with assistance from the Human
Resource and Safety Departments
Investigate collisions, injuries and follow-up on all incident reports, verifying the accuracy
of filed reports, and determining appropriate corrective action.
Supervisors: Supervisors must be constantly aware of acts and conditions capable of causing
injury by:
• Performing daily inspections of the work areas, ensuring that all are in order.
• Frequently checking the tools of employees, both those provided by MV, and those
furnished by the employee.
• Checking all fire extinguishers to ensure they are properly located, charged, and
accessible.
• Observing the behavior of employees, and correcting any unsafe conditions or practices.
• Ensuring that all posters, warning signs and bulletins in his or her area are properly
posted.
• Completing injury investigation forms. Supervisors must assure that both their report and
that of the employee are of sufficient detail and clarity to explain the nature and cause as
well as the outcome of the injury causing incident.
• Answering all health and safety questions raised by employees, refer them to an
appropriate source or find out the answer and get back to them. The supervisor should
also be able to inform the employee of his rights under the Health and Safety Program
and OSHA laws.
• Being certain each employee attends and completes any scheduled training courses.
They should also make certain that the employee is comfortable with any on-the-job
training they have been given.
• Document all training
Employees in General: All MV employees are expected to comply with the provisions,
requirements and recommendations of this Safety Manual. A copy of the manual will be
available for review at all times in the Division offices. Employees are also expected to follow the
instructions of their managers, and to exercise common sense and awareness in their daily
activities. Any problems noted or encountered during work operations should be reported to the
department supervisor or facility manager.
SAFETY VIOLATIONS:
Supervisors shall treat each incident fairly and completely so everyone understands the safety
rule violated. The employee must understand the corrective action.
Employees shall be counseled and made aware of the consequences of continued
noncompliance with company or other safety rules. Emphasis must be stressed that the
Company will not tolerate unsafe work habits. This counseling session should be documented
and a record kept in the employee's file.
Supervisors will be certain that all employees are treated equitably and that patterns of unsafe
practices dictate a need to remove the employee from service, in accordance with the provision
of the Employee Handbook.
GENERAL RULES:
Aisles and Passageways:
• Where mechanical handling equipment is used, sufficient safe clearance must be allowed
for turning or passing.
• Aisles and passageways will be kept clear of obstructions, and in good repair.
• Permanent aisles and passageways will be clearly marked.
• Covers or guardrails will be installed to protect personnel from the hazards of open pits,
tanks, vats, ditches, etc.
Boilers:
• Boilers should be inspected on an annual basis.
• A valid boiler inspection certificate bearing the signature of inspector and date of
inspection should be posted.
• Boilers should be equipped with approved -type water column, gauges and glass
indicators.
An emergency shutdown procedure recommended by the boiler manufacturer or
insurance underwriter will be implemented when such shutdown is required.
Chipguards: Effective chip guarding shall be provided in operations involving compressed air,
to protect employees against flying chips and other such hazards.
Dockboards: Dockboards shall be strong enough to carry the load imposed on them, and be
firmly anchored to prevent slipping and shifting.
Drinking Water:
• Potable drinking water will be provided in all MV facilities.
• Drinking dispensers shall be kept clean and sanitary and will be serviced regularly.
Eye and Face Protection:
• Protective eye and face equipment, when required, shall be used and maintained in a
sanitary and reliable condition.
• Safety glasses are mandatory in all MV Maintenance facilities
• Such equipment shall meet the requirements of ANSI Z89.1 1989, Practice for
Occupational and Educational Eye and Face Protection.
Fire Doors: Fire doors will be clearly labeled as such and will not be blocked or tied in an open
or closed position.
Floors:
All floor surfaces will be kept clean, dry, and free from protruding nails, splinters, loose
boards, holes, or projections.
Where wet processes are used, drainage shall be adequately maintained. False floors,
platforms, mats, or other dry standing places shall be provided where appropriate.
Floor Loading Limits (Especially over offices and secondary deck storage): Floors will be
posted to show maximum safe floor loads.
Floor Openings and Open Sides:
Every stairway and ladder way floor opening must be guarded by a standard railing toe
board on all exposed sides except the entrance. Entrances will be guarded to prevent a
person from walking directly into the opening.
All hatchways, floor holes, pits and chute floor openings must be guarded with
covers/netting or standard railings to leave only one entrance.
Regardless of height, open -sided floors, walkways, platforms, or runways above or
adjacent to dangerous equipment shall be guarded with a standard railing toe board.
Foot Protection: Foot protection should be worn whenever there is a reasonable probability that
it can prevent injuries.
Hand Tools:
• Management is responsible for monitoring the safe condition of tools and equipment used
by employees, including tools which employees may furnish themselves.
• Employees will use their own tools for general assignments after they are approved by the
department supervisor.
• Hand tools must be kept in a safe condition (e.g. mushroomed top strikes on chisels, etc.
not permitted).
• Wrenches will not be used when sprung to the point that slippage occurs.
• The frames of portable electric tools will be properly grounded, unless they are double -
insulated.
• Any equipment showing excessive deterioration, frayed wiring, or other dangerous
conditions will be removed from service until repaired.
Head Protection:
Head protection (hard hats) will be worn when there is a possibility of head injuries from
impact, falling or flying objects, electrical shock, or burns.
Helmets for protection against impact and penetration of falling objects shall meet the
requirements of ANSI Z89.1 1989, or an equally effective standard.
Helmets for protection against electrical shock must meet the requirements of ANSI Z89.2
1971.
Lighting: Adequate lighting will be provided at all times.
Personal Protective Equipment: MV shall furnish employees with proper personal protective
equipment as necessary except safety shoes. All equipment will be maintained in a sanitary and
reliable condition.
Railings:
• A standard railing will consist of a top rail, intermediate rail and posts, and will have a
vertical height of 42 inches from the upper surface to the top rail. Railing will be equipped
with toeboards, and be capable of withstanding a load of at least 200 pounds in any
direction.
• Stair railings are similar, but are 30-34 inches in height.
Scaffolds:
All scaffolds and supports used by MV facilities must be capable of supporting the load
they are designed to carry.
All planking shall be of scaffold grade, 2"x 9" or wider.
Scaffold planks shall extend over their end supports not less than 6 inches nor more than
18 inches.
• Railings and toeboards will be installed on all open sides and ends of platforms more than
10 feet above the floor.
• If persons must pass or work under the scaffold, a screen with openings no greater than
1/2 inch must be placed between the guardrail and toeboard.
Fixed Industrial Stairs:
• Every flight of stairs having four or more risers shall be provided with a standard railing on
all open sides. Handrails shall be provided on at least one side of closed stairways,
preferably on the right side descending.
• Risers must be of uniform height and tread.
• Fixed stairs must be at least 22 inches wide.
• Spiral stairs are not permitted except for special situations which would prohibit the use or
installation of conventional stairs.
Storage:
• All stored materials in tiers must be stacked, blocked, interlocked, and limited in height, to
secure against sliding or collapse.
• Storage areas will be kept free from accumulation of materials that constitute hazards
from tripping, fire, explosion, or pest infestation.
Smoking Policy:
• NO SMOKING signs will be posted in areas where smoking presents a hazard.
• Smoking shall not be permitted within 50 feet of fueling facilities, tanks and compressed
gasses
• Smoking is not allowed in any MV vehicle
Sprinkler Systems:
• Automatic systems must be checked annually for proper water flow through the test valve.
This action must be documented.
Pipes must be protected against freezing or rupture.
Sprinkler heads must not be arranged so as to throw water on electrical boards and
equipment. They must be protected by paper bags where subject to paint and other
elements.
NOTE: The Maintenance Department's "Shop Safety Manual" and "Maintenance
Procedures Manual" contain additional safety guidelines and requirements applicable to
maintenance operations.
INSPECTIONS: Inspections will be performed semi-annually, monthly, and daily on routine
matters and as required on others. Problems identified will be corrected and documented.
Types of Inspections:
A. Daily Safety "Walk-Throughs": The Division's General Manager conducts these daily
"safety walk-through" of the facility for the purpose of pro -actively identifying work hazards
and unsafe conditions. These are NOT formal inspections, but just an informal safety
observation of the facility in order to be aware of unsafe conditions that could cause
injury/mishaps.
B. Monthly Self -Inspections: The Division's General Manager conducts the monthly self -
inspection and documents it on the Facility Inspection Form. The purpose of this inspection
is to conduct a general facility safety assessment and to ensure the safe working conditions
of the facility. If the monthly safety audit indicates the need to repair or address an item, the
General Manager will take steps to do so as soon as possible.
C. Semi -Annual General Safety Audit: The General Safety Audit (GSA) is a comprehensive
safety review of all facility operations. These audits are performed twice each year. The
Area Safety Director conducts the GSA, in coordination with the General Manager. This
process ensures that the General Manager is absolutely certain of the results of the
inspection, and to highlight areas where supervisors may need additional training or advice.
D. "Spot Inspections" concentrate on a particular program or area such as hoists, respirators,
fire extinguishers, tools, etc. They should be performed as often as deemed necessary, daily
in some instances. The General Manager should perform random spot inspections for quality
assurance, as he deems necessary. Forms are available for inspection.
Performing Inspections: The General Manager and Supervisors should make a strong effort
not to allow inspections to be a negative experience. It should be stressed that the inspection is
simply to document the overall safety status of the facility. The only objective is to gather
information that can help make the work place safer and to take steps to repair/remediate as
needed. Problems that are observed should be pointed out in a friendly, factual way. Safety has
to involve all personnel at all levels to be effective.
System Safety Program Plan (SSPP)
Appendix O
Record Retention
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide general guidance to
company managers in the conduct of the business. Policies may, from time to time, become dated or may no longer
apply. In the event of questions, the policy should be referred to the Chief Executive Officer for interpretation. In the
event a policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be subordinate to
such law, regulation or contract term. Policies are only effective on the written approval of the Chief Executive Officer.
SUBJECT
Records Retention
Policy #
HR 112
POLICY
General Policy
The Company has a standard set of guidelines for the retention of normal
business records and documents.
The following is the guideline for typical business records retention both hard
copy or soft copy electronic:
Permanent
• Items such as articles of incorporation, tax returns, contracts, leases,
union contracts, insurance policies, CPA reports, board of directors
meeting minutes, annual reports, etc. Most of these records are held
corporately with internal or external counsel.
Seven Years
• Payroll, garnishments, cancelled checks, union dues, W-2 forms
• Most legal, auto claims, workers compensation claims
• Invoices from vendors, accounts payable, 1099 forms
• Bank statements
Three Years
• Former employee files. Must retain three years after date of termination.
Procedures
1. MV's repository for hard copy paper records storage is at the Elk Horn
Support Center. When sending old files to Elk Horn, the following must
be labeled on the outside end of the box:
a. Contents of the box (example: Terminated personnel files for X
division)
b. Destroy date following the guidelines above
2. For electronic files, the same retention guidelines apply and those files
may be deleted at the proper destroy date.
This policy becomes effective immediately. If you have any questions, please
contact your Regional Vice President or Support Center Personnel.
RELATED TOPICS
FORMS
APPROVED BY
System Safety Program Plan (SSPP)
Appendix P
Substance Abuse Policy
MV Transportation
Substance Abuse Policy
Issue Date: April 20, 2019
Contents
Drug and Alcohol Testing Core Values............................................................................................ 1
1.0 Policy......................................................................................................................................... 2
2.0 Purpose..................................................................................................................................... 3
3.0 Applicability............................................................................................................................... 3
3.1 Safety -Sensitive Employees............................................................................................. 3
3.2 Contractors.......................................................................................................................4
3.3 Non -Safety Sensitive Positions......................................................................................... 4
4.0 Opportunities for Rehabilitation (MVT Policy)......................................................................... 4
4.1 Voluntary Rehabilitation (MVT Policy).............................................................................4
4.2 While Undergoing Treatment (MVT Policy)..................................................................... 5
4.3 Cost of Rehabilitation (MVT Policy)................................................................................. 5
4.4 Returning to Work after Treatment (MVT Policy)........................................................... 5
5.0 Prohibited Behavior and Conduct............................................................................................. 5
5.1 Prohibited Drug Use......................................................................................................... 5
5.2 Prohibited Alcohol Use..................................................................................................... 5
5.3 Legal Drugs (MVT Policy).................................................................................................. 6
6.0 Prohibited Conduct................................................................................................................... 6
6.1 Requirement to Submit to Drug and Alcohol Testing ...................................................... 7
6.2 Alcohol Use/Hours of Compliance................................................................................... 7
6.3 Compliance with Testing Requirements.......................................................................... 7
6.4 Refusal to Submit to a DOT Alcohol or Controlled Substance Test ...................................... 7
6.5 Compliance with Treatment Requirements..................................................................... 8
6.6 Notify MVT of Criminal Drug Conviction.......................................................................... 9
6.7 Improper Application of the Policy.................................................................................. 9
7.0 Testing for Prohibited Substances............................................................................................ 9
7.1 General.............................................................................................................................9
7.2 Testing for Prohibited Drugs..........................................................................................
10
7.3 Alcohol Testing...............................................................................................................
10
8.0 Types of Testing......................................................................................................................
11
8.1 Pre -employment, Transfer Testing or Return to Work Testing .....................................
11
8.1.1 Non -Safety -Sensitive Positions...............................................................................
11
8.1.2 Return to Work after 30 Days (DOT-FMCSA Policy) ...............................................
11
8.1.3 Return to Work after 90 Days (DOT-FTA Policy) .....................................................
11
8.1.4 Return to Work after 30 Days (Non -Regulated employees) ...................................
12
8.1.5 Previous Employer Request Requirement..............................................................
12
8.1.6 Pre -employment Breath Alcohol Testing.....................................................................
13
8.2 Reasonable Suspicion Testing........................................................................................
13
8.3 Post -Accident Testing.....................................................................................................
13
8.4 Random Testing..............................................................................................................
15
9.0 Consequences.........................................................................................................................
15
9.1 Positive Alcohol Test...........................................................................................................
15
9.2 Positive Drug Test...............................................................................................................
15
10.0 MRO Report of a Negative Dilute Specimen.........................................................................
15
11.0 Substance Abuse Professional (SAP).....................................................................................
16
12.0 Training and Education.........................................................................................................
16
13.0 Employee Assistance Community Service Hot-Line.............................................................
17
14.0 Records, Confidentiality........................................................................................................
17
15.0 System Contact.....................................................................................................................
17
16.0 Local Authority......................................................................................................................
17
17.0 Revisions to the Policy and Program....................................................................................
18
18.0 Zero Tolerance Policy............................................................................................................
18
EXHIBITA—Testing and Cutoffs...................................................................................................
19
Drug...........................................................................................................................................
19
Alcohol......................................................................................................................................
19
EXHIBIT B — Safety Sensitive Positions..........................................................................................
20
TestingProcedures.......................................................................................................................
21
Pre -Employment Testing..........................................................................................................
21
Random Testing Procedures.....................................................................................................
22
Procedures for Random Test Notification............................................................................
23
Collection Procedures for All Tests...........................................................................................
24
Reasonable Suspicion Testing Procedures................................................................................
26
Post -Accident Testing Procedures............................................................................................
26
Post — Accident Testing Criteria............................................................................................
27
Prohibited Drugs and Alcohol Misuse...........................................................................................
28
Facts about Amphetamines......................................................................................................
30
Signs and Symptoms of Amphetamine Use..........................................................................
30
Effectson Person..................................................................................................................
30
Factsabout Cocaine..................................................................................................................
31
Signs and Symptoms of Cocaine Use....................................................................................
31
Effectson Person..................................................................................................................
31
Factsabout Marijuana..............................................................................................................
32
Signs and Symptoms of Marijuana Use................................................................................
32
Signsto Look For...................................................................................................................
32
Factsabout Opioids..................................................................................................................
33
Signs and Symptoms of Opioid Use......................................................................................
33
Effectson Person..................................................................................................................
33
Facts about Phencyclidine (PCP)...............................................................................................
34
Signs and Symptoms of PCP Use...........................................................................................
34
Effectson Person..................................................................................................................
34
Factsabout Alcohol...................................................................................................................
35
Signs and Symptoms of Use..................................................................................................
35
HealthEffects........................................................................................................................
35
WorkplaceIssues..................................................................................................................
35
Drug and Alcohol Testing Core Values
Drug and alcohol abuse are the two most preventable behavioral disorders facing our society
today. Drug abuse literally costs hundreds of billions of dollars alone in lost productivity,
increased healthcare costs, accidents and theft. It is estimated that drug and alcohol abuse
costs over a trillion dollars worldwide and growing.
MV Transportation, Inc. and its Subsidiaries are dedicated to providing safe, dependable, and
economical service to its clients. MV Transportation's employees are our most valuable
resource. It is our policy (1) to take appropriate action to assure that employees are not
impaired in their ability to perform assigned duties in a safe, productive, and healthy manner;
(2) to foster and maintain a drug and alcohol - free environment for all employees and patrons;
(3) to prohibit the unlawful manufacture, distribution, dispensing, possession, or use of
controlled substances; and (4) to encourage employees to voluntarily seek professional
assistance whenever personal problems, including alcohol or drug use, may adversely affect
their ability to perform their assigned duties.
Drug testing not only saves businesses money, but it also saves lives. This is the backdrop that
MV Transportation's Drug and Alcohol Compliance Department works in to promote a safe and
ethical drug testing program that will be the standard of the industry. MV Transportation's
Compliance Department is always looking for ways to improve the everyday challenges by
using state of the art software and easy to follow testing instructions and forms, and a
comprehensive collection site inspection tutorial for supervisors.
To achieve these goals and to comply with all applicable Federal regulations governing
workplace anti -drug programs in the transit industry, MV Transportation incorporates
three integrated components:
• Prevention through education and training
• Detection, deterrence and enforcement
• Treatment and opportunities for rehabilitation
MV's purpose is to assure worker fitness for duty and to protect our employees, passengers,
and the public from the risks posed using alcohol and prohibited drugs. MV is surrounded by
an extraordinary Board of Directors, Executive Committee and professional staff who support
and promote a safe and drug free environment in which we all live and work.
In accordance with the U.S. Department of Transportation and the Federal Transit
Administration Regulations (49 CFR Parts 40, 655, and 382)
MV TRANSPORTATION, INC.
SUBSTANCE ABUSE POLICY
1.0 Policy
MV Transportation, Inc. and its Subsidiaries (MV Transportation) are dedicated to providing
safe, dependable, and economical service to its clients. MV Transportation's employees are our
most valuable resource. It is our policy (1) to take appropriate action to assure that employees
are not impaired in their ability to perform assigned duties in a safe, productive, and healthy
manner; (2) to foster and maintain a drug and alcohol - free environment for all employees and
patrons; (3) to prohibit the unlawful manufacture, distribution, dispensation, possession, or use
of controlled substances; and (4) to encourage employees to voluntarily seek professional
assistance whenever personal problems, including alcohol or drug use, may adversely affect
their ability to perform their assigned duties.
To achieve the goal of a substance -free workplace, this policy incorporates three integrated
components:
Prevention through education and training:
Education and training will communicate and clarify this policy to all employees, assist
employees in recognizing substance abuse problems and in finding solutions to those problems.
Detection, deterrence and enforcement:
Federal regulations require that effective January 1, 1995, all safety - sensitive employees will
be subject to reasonable suspicion, post -accident, random, return to duty and follow up drug
and alcohol testing. Applicants for safety sensitive positions will not be eligible for those
positions unless they pass a pre -employment drug test.
As a "zero tolerance" employer, any positive drug or alcohol or refusal to tests will result in a
termination of employment.
Treatment and opportunities for rehabilitation:
Alcohol and drug abuse are recognized as diseases that can be treated. MV Transportation
promotes a voluntary rehabilitation program to encourage employees to seek professional
assistance prior to testing positive for drugs or alcohol, without fear of discipline.
Tom Egan, CEO
MV Transportation, Inc. and its Subsidiaries
2
2.0 Purpose
The purpose of this policy is to assure worker fitness for duty and to protect our employees,
passengers, and the public from the risks posed by the use of alcohol and use of prohibited
drugs (as defined below). This policy is also intended to comply with all applicable Federal
regulations governing workplace anti -drug programs in the transportation industry.
The Federal Transit Administration (FTA) and the Federal Motor Carrier Safety Administration
(FMCSA) of the U.S. Department of Transportation have enacted 49 CFR (Code of Federal
Regulations) Parts 655 and 382, which mandate urine drug testing and breath alcohol testing
for employees performing safety -sensitive functions. These regulations also prevent
performance of safety -sensitive functions when there is a positive test result or a test refusal.
The U.S. Department of Transportation (DOT) has also adopted the revised version of 49 CFR
Part 40 as amended, which outlines procedures for transportation workplace drug and alcohol
testing programs. This Policy incorporates these federal requirements for employees
performing safety -sensitive functions, as well as other provisions.
In addition, DOT has published 49 CFR Part 29, implementing the Drug -Free Workplace Act of
1988, which requires the establishment of drug -free workplace policies and the reporting of
certain drug -related offenses to the FTA. California passed a similar version of the federal law,
the Drug -Free Workplace Act of 1990 (Gov't Code § 8350 et seq). This policy reiterates the
requirements of the federal regulations; these requirements will be in Italics. Portions of this
policy marked in bold are not necessarily FTA-mandated but reflect MV Transportation
employment policy.
If any provision of an existing MVT policy, rule or resolution is inconsistent or in conflict with
any provision of this policy or the DOT/FTA rules, this policy and the DOT/ FTA rules shall take
precedence; if any provision of this policy is inconsistent or in conflict with the DOT/ FTA rules
the DOT/ FTA rules shall take precedence.
3.0 Applicability
3.1 Safety -Sensitive Employees
This policy applies to all safety -sensitive MV Transportation employees, including paid part
time employees who perform or could be called upon to perform any transportation related
safety -sensitive function, and this includes off -site lunch periods or breaks when an
employee is scheduled to return to work.
A safetv-sensitive function is anv of the following duties:
1) The operation of a transportation revenue service vehicle even when the vehicle is
not in revenue service.
2) The operation of a non -revenue service vehicle by an employee when the operation
of such a vehicle requires the driver to hold a Commercial Drivers License (CDL).
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3) Maintaining (including repairs, overhaul and rebuilding) a revenue service vehicle or
equipment used in revenue service.
4) Controlling the movement of a revenue service vehicle and
5) Carrying a firearm for security purposes. (Not applicable to MVT)
6) Volunteers are considered a covered employee if; 1) they are required to hold a
commercial driver's license to operate the vehicle; or 2) if the volunteer receives re -
numeration in excess of their actual expenses incurred while engaged in the
volunteer activity.
(For a description of job categories - See Exhibit B)
3.2 Contractors
Contractors who perform any of the safety -sensitive functions described in this policy for
MVT will be subject to the same requirements as safety -sensitive MVT employees.
3.3 Non -Safety Sensitive Positions
All MVT employees are subject to the provisions of the Drug -Free Workplace Act of
1998. Visitors, vendors and contracted employees on MVT premises will not be
permitted to conduct transportation business if found to be in violation of this policy.
4.0 Opportunities for Rehabilitation (MVT Policy)
To promote a drug and alcohol -free workplace, this policy includes a rehabilitation
program that allows employees to voluntarily come forward to request rehabilitation.
4.1 Voluntary Rehabilitation (MVT Policy)
Any employee who has a drug and/or alcohol abuse problem and has not been selected
for reasonable cause, random or post -accident testing or has not refused a drug or alcohol
test may voluntarily refer her or himself to the General Manager or the Human Resource
Department, who will refer the individual to the company's Employee Assistance Program
and/or a Substance Abuse Counselor for a Non -DOT evaluation and treatment. Voluntary
self -referral commits the employee to a therapeutic process. Confidentiality of the
employee will be protected. The Counselor will evaluate the employee and make a
specific recommendation regarding the appropriate treatment. When an employee
voluntarily refers her or himself for treatment, the employee may be eligible for sick leave
and disability benefits. Employees will be allowed to take accumulated vacation time or
may be eligible for unpaid time off to participate in any prescribed rehabilitation
program. Employees are encouraged to voluntarily seek professional substance abuse
assistance before any substance use or dependence affects job performance.
In
4.2 While Undergoing Treatment (MVT Policy)
Any covered employee who admits to a drug and/or alcohol problem will immediately be
removed from his/her safety -sensitive function and will not be allowed to perform such
function until successful completion of a prescribed rehabilitation program is completed.
The employee will be placed on an unpaid leave of absence for maximum of 30/60 days to
allow time for completion of the treatment/rehabilitation program. Proof of completion
must be provided in writing by a valid professional. The employee will be required to pass
a Non -DOT drug and alcohol test before he/she can perform a safety -sensitive function.
*MV shall make every effort to place the employee back in his/her position upon returning
to work. However, an employee's commitment to undergo rehabilitation treatment does
not guarantee that the employee's job will be available upon return.
4.3 Cost of Rehabilitation (MVT Policy)
All associated costs for treatment are the sole responsibility of the employee.
4.4 Returning to Work after Treatment (MVT Policy)
All employees who successfully complete prescribed treatment and can return to work
will be subject to unannounced Non -DOT follow-up testing as prescribed by
doctor/counselor.
5.0 Prohibited Behavior and Conduct
"Prohibited substances" addressed by this policy include the following:
5.1 Prohibited Drug Use
FTA regulations specifically prohibit the use of the following illegal, prohibited substances
and require testing for their presence under certain circumstances: Marijuana,
Amphetamines, Opioids, Phencyclidine (PCP) and Cocaine ("Prohibited Drugs") - Safety -
sensitive employees may be tested for prohibited drugs at any time while on duty or on
MVT property.
5.2 Prohibited Alcohol Use
The consumption of beverages containing alcohol, or substances including any medication
such that alcohol is present in the body while performing safety sensitive duties or
transportation business, are prohibited. "Alcohol" means the intoxicating agent in beverage
alcohol, ethyl alcohol or other low molecular weight alcohols including methyl or isopropyl
alcohol. (The concentration of alcohol is expressed in terms of grams of alcohol per 210
liters of breath as measured by an evidential breath testing device.)
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5.3 Legal Drugs (MVT Policy)
The appropriate use of legally prescribed drugs and non-prescription medications is not
prohibited. However, the use of any substance which carries a warning label that
indicates that mental functioning, motor skills, or judgment may be adversely affected
MUST be reported to supervisory personnel. Medical advice should be sought, as
appropriate, while taking such medication and before performing safety -sensitive duties.
Any time an employee comes forward about a medication that he/she is taking the
information must be forwarded to the Director of the Compliance Department for
clarification and review. The Compliance department will then consult with the Medical
Review Officer (MRO) to determine if the medication is appropriate to take while
performing a safety -sensitive function.
A legally prescribed drug means that the employee has a prescription or other written
approval (in his/her name) from a physician for the use of a drug during medical
treatment. The misuse of legal drugs while performing a safety -sensitive function is
prohibited at all times.
If the MRO determines that the medication being taken is not appropriate to take while
performing a safety -sensitive function the employee will remain off duty until the issue is
cleared by the MRO.
To continue performing a safety -sensitive function the employee taking the medication
will be required to provide the following:
A written letter from the prescribing physician stating the patient's name, the name of
the substance, the period of authorization and a statement that the medication will not
adversely affect the employee's performance to drive or perform his/her safety sensitive
function and that the employee may continue to perform his/her safety -sensitive function
while taking such medication. The letter must be signed and dated by the physician and
the letter will be provided to the MRO for final approval.
6.0 Prohibited Conduct
Manufacture, Trafficking, Possession, and Use of Controlled Substances
The manufacture, distribution, dispensation, possession, or use of controlled substances in the
workplace is prohibited. A "controlled substance" is any illegal drug or any substance identified
in Schedules I through V of Section 202 of the Controlled Substances Act (21 U.S.C. § 812), and
as further defined by 21 CFR 1300.11-1300.15. Any employee engaging in the manufacture,
distribution, dispensation, possession or use of a controlled substance on MVT premises will be
subject to disciplinary action, up to and including termination and/or will be required to
complete a drug abuse assistance or rehabilitation program. Law enforcement shall be notified,
as appropriate, where criminal activity is suspected.
A
6.1 Requirement to Submit to Drug and Alcohol Testing
MVT shall require every covered employee who performs a safety -sensitive function as
described in the FTA regulations Part 655 and the FMCSA regulations Part 382 to submit to
post -accident, random, and reasonable suspicion drug and alcohol test -and to a pre-
employment drug test- as described in this policy. MVT shall not permit any employee who
refuses to submit to such tests to perform or continue to perform any safety -sensitive
functions.
6.2 Alcohol Use/Hours of Compliance
No safety -sensitive employee should report for duty or remain on duty when his or her
ability to perform assigned functions is adversely affected by alcohol or when his or her
breath alcohol concentration is 0.04 or greater. No employee shall use alcohol while on
duty or while performing safety -sensitive functions. No employee shall have used alcohol
within four hours prior to reporting for duty. After an accident, employees shall refrain from
alcohol use for eight (8) hours or until an alcohol test has been administered, whichever
occurs first.
No safety -sensitive employee shall use alcohol during the hours that they are on call. On call
employees can acknowledge the use of alcohol at the time he/she is called to report to duty
and the inability to perform his/her safety sensitive function.
6.3 Compliance with Testing Requirements
Any safety -sensitive employee who refuses to comply with a request for testing, who fails to
remain readily available for post -accident testing, who provides false information in
connection with a test, or who attempts to falsify test results through tampering,
contamination, adulteration, or substitution, shall be removed from duty immediately.
Refusal can include an inability to provide a specimen or breath alcohol sample without a
valid medical explanation, as well as a verbal declaration, obstructive behavior, or physical
absence resulting in the inability to conduct the test.
6.4 Refusal to Submit to a DOT Alcohol or Controlled Substance Test
As an employee, you have refused to take a drug or alcohol test if you:
(1) Fail to appear for any test (excluding pre -employment) within a reasonable time,
as determined by the employer, after being directed to do so by the employer.
(2) Fail to remain at the testing site until the testing process is complete; Provided,
that an employee who leaves the testing site before the testing process
commences, for a pre -employment test it is not deemed to have refused to test;
unless the testing cup was handed to the donor.
(3) Fail to provide a urine or breath specimen for any drug or alcohol test required
by Part 40 or DOT agency regulations.
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(4) In the case of a directly observed or monitored collection in a drug test, fail to
permit the observation or monitoring of your provision of a specimen.
(5) Fail to provide a sufficient amount of urine or breath when directed, and it has
been determined, through a required medical evaluation, that there was no
adequate medical explanation for the failure.
It is MVT's policy that any employee that does not provide a valid specimen
during a collection for a test will remain off duty until the employee is cleared
by the MRO that the employee had a valid medical reason.
(6) Fail or declines to take a second test the employer or collector has directed you
to take.
(7) Fail to undergo a medical examination or evaluation, as directed by the MRO as
part of the verification process, or as directed by the DER as part of the 'shy
bladder" or "shy lung" procedures.
(8) Fail to cooperate with any part of the testing process (e.g., refuse to empty
pockets or wash hands when so directed by the collector, behave in a
confrontational way that disrupts the collection process).
(9) If the MRO reports that there is verified adulterated or substituted test result.
(10) Failure or refusal to sign Step 2 of the alcohol testing form.
(11) Failure to follow the observer's instructions during an observed collection
including instructions to raise your clothing above the waist, lower clothing and
underpants, and to turn around to permit the observer to determine if you have
any type of prosthetic or other device that could be used to interfere with the
collection process.
(12) Possess or wear a prosthetic or other device that could be used to interfere with
the collection process.
(13) Admit to the collector or MRO that you adulterated or substituted the specimen.
As an employee, if you refuse to take a drug and/or alcohol test, you incur the same
consequences as testing positive and will be immediately removed from performing any safety -
sensitive functions and referred to the Substance Abuse Professional.
6.5 Compliance with Treatment Requirements
All employees are encouraged to make use of the available resources for treatment for
alcohol and substance abuse problems.
6.6 Notify MVT of Criminal Drug Conviction
Every employee must notify MVT of any criminal drug statute conviction for a violation
occurring in the workplace within five days after such conviction. Failure to do so shall
subject said employee to disciplinary action up to and including termination, or
satisfactory participation in a rehabilitation program, at the employee's expense.
6.7 Improper Application of the Policy
MVT is dedicated to assuring fair and equitable application of this "Zero Tolerance"
substance abuse policy. Therefore, supervisors and managers are required to use and
apply all aspects of this policy in an unbiased and impartial manner.
7.0 Testing for Prohibited Substances
7.1 General
Testing shall be conducted in a manner to assure a high degree of accuracy and reliability
and using techniques, equipment, and laboratory facilities which have been approved by
the U.S. Department of Health and Human Services (DHHS). Testing for prohibited drugs
and alcohol on safety -sensitive employees shall be conducted in accordance with the
procedures set forth in 49 CFR Part 40 as amended. See attached Testing Procedures for
detailed procedures on all required types of drug and alcohol testing.
Medical Review Officer (MRO)- All drug testing results shall be interpreted and evaluated
by an MRO who meets all applicable requirements of Part 40, who shall be responsible for
receiving laboratory results generated by an employer's drug testing program and has
appropriate medical training to interpret and evaluate an individual confirmed positive test
result. The MRO shall comply with the drug testing procedures set forth in 49 CFR Part 40.
The MRO will not review alcohol test results. When a confirmed positive test is reported
from the testing laboratory, it is the responsibility of the MRO to:
(a) contact the employee and afford the employee the opportunity to discuss the
test results with him/her; (b) review the individual's medical history, including any medical
records and biomedical information provided; (c) determine whether there is a legitimate
medical explanation for the result, including legally prescribed medication. The MRO shall
not convey test results to MVT until the MRO has made a definite decision that the test
result was positive or negative, or refusal to test. If the employee provides an adequate
explanation, the MRO verifies the test as negative and no further action is taken. When the
MRO reports the results of the verified positive test to MVT, the MRO will disclose the
drug(s) for which there was a positive test. If the MRO declares a drug test to be invalid for
any reason, the test is considered canceled, and neither positive nor negative. However, a
re -collection under direct observation may be ordered by the MRO.
The Medical Review Officer conducting MRO services for MVT is Dr. Stephen Kracht, M.D.,
D.O. in Kansas City, MO.
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7.2 Testing for Prohibited Drugs
MVT shall collect or have collected urine samples from safety -sensitive employees to test
for Prohibited Drugs. An assigned Collection Site will split each urine sample collected into a
primary and a split sample. (See testing procedures) The urine samples will be sent under
seal, with required chain of custody forms, to a laboratory certified by the DHHS. Currently
MV Transportation is under contract with Alere Toxicology in Gretna, LA for its initial testing
and confirmation testing. An initial drug screen will be conducted on each primary
specimen. For those specimens that are not negative, a confirmatory Gas
Chromatography/Mass Spectrometry (GS/MS) test will be performed. The test will be
considered positive if the amounts present are at or above the minimum thresholds
established in 49 CFR Part 40 as amended, as set forth in the attached Exhibit A (Threshold
Levels).
Split Specimen Testing- If the test result of the primary specimen is positive or a refusal to
test due to adulteration or substitution, the employee may request the MRO to direct
his/her split specimen be tested in a different DHHS-certified laboratory. The MRO shall
honor such a request if it is made within 72 hours of the employee having been notified of a
verified positive or refusal to test result. This does not delay MVT from taking any action
consistent with this policy for positive tests and the employee will be removed immediately
from any safety -sensitive functions regardless if he/she is having his/her split specimen
tested by a different laboratory. However, if the split specimen (bottle B) produces a
negative result, or for any reason the second portion is not available, the test is considered
cancelled and no sanctions are imposed. However, a re -collection under direct observation
may be ordered by the MRO.
Cancelled Test - A drug or alcohol test that has a problem identified that cannot be or has
not been corrected, or which this part otherwise requires to be cancelled. A cancelled test is
neither a positive nor a negative test.
7.3 Alcohol Testing
Tests for alcohol concentration on safety -sensitive employees will be conducted with a
National Highway Traffic Safety Administration (NHTSA) -approved evidential breath testing
device (EBT) operated by a trained breath alcohol technician (BAT). In order to maintain
quality assurance, EBT's must be externally calibrated in accordance with the plan
developed by the manufacturer of the device. If the initial test on an employee indicates an
alcohol concentration of 0.02 or greater, a second test will be performed to confirm the
results of the initial test. For summary of applicable alcohol threshold levels, see Exhibit A.
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8.0 Types of Testing
49 CFR Parts 655 and 382 require the following types of testing for Prohibited Substances for
safety -sensitive employees: Pre -employment or transfer, reasonable suspicion, post -accident,
random.
8.1 Pre -employment, Transfer Testing or Return to Work Testing
All applicants for safety sensitive positions shall undergo urine drug testing prior to
employment. Receipt by MVT of a verified negative test result from the MRO is required
prior to performing ANY safety sensitive functions for the first time. If an applicant or
employee's drug test is cancelled or negative -dilute the employee or applicant shall be
required to immediately take another pre -employment drug test.
Existing employees who are being considered for transfer to a safety -sensitive position from
a NON -safety -sensitive position will be required to undergo a DOT pre -employment drug
test. Any existing safety -sensitive employee who is simply transferring to a different division
for another safety -sensitive position is NOT required to undergo another DOT pre-
employment drug test.
8.1.1 Non -Safety -Sensitive Positions
All applicants applying for non -safety -sensitive positions will have to take and pass a
pre -employment NON -DOT urine drug test prior to being hired.
8.1.2 Return to Work after 30 Days (DOT-FMCSA Pol
MVT has some contracts that are subject to the Federal Motor Carrier Safety
Regulations and NOT FTA regulations. Therefore, if the employee has a commercial
license and has been out for 30 days or more AND the employee has been taken out of
the random testing pool, the covered employee will be required to take a DOT pre-
employment drug test before he/she can perform his/her safety -sensitive position.
8.1.3 Return to Work after 90 Days (DOT-FTA Policy)
If a covered employee has not performed a safety -sensitive function for 90 consecutive
calendar days regardless of the reason, AND the employee has been removed from
random pool, the employee must take and pass a DOT Pre -Employment drug test (NOT
a return -to -duty) before he/she can perform a safety -sensitive function.
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8.1.4 Return to Work after 30 Days (Non -Regulated employees)
For Non -Regulated employees not subject to federal guidelines but perform driving
duties that is considered sensitive work (MVT Policy)
It is MVT's policy that all non -covered drivers who drive an MV vehicle and has not
performed his/her driving functions for 30 or more consecutive days (regardless of
reason) the non -covered employee will be required to take and pass another Non -DOT
Pre -Employment drug test before he/she can return to his/her driving position.
"For confirmation of regulation authority contact Drug & Alcohol Compliance
Department"
8.1.5 Previous Finalover Reauest Reauirement
As an employer we are required to verify previous violations of DOT drug and alcohol
regulations within the last two years of employment with a DOT regulated agency or
employer.
An employer must obtain and review the information listed below from any DOT -
regulated employer the employee performed safety -sensitive functions for in the
previous two years. The information must be obtained and reviewed prior to the first
time an employee performs safety -sensitive functions. If not feasible, the information
should be obtained no later than thirty (30) days after the first time an employee
performs safety -sensitive functions. The information obtained must include:
1. Information on the employee's alcohol test in which a breath alcohol
concentration of 0.04 or greater was indicated.
2. Information on the employee's -controlled substance test in which a positive
result was indicated.
3. Any refusal to submit to a required alcohol or controlled substance test.
(including verified adulterated or substituted drug test results)
4. Other violations of DOT agency drug and alcohol testing regulations
As the applicant or employee if you have violated any of the DOT drug and alcohol
regulations, you must also obtain documentation of your successful completion of the
DOT return -to -duty requirements (including proof of follow-up tests administered).
Furthermore, all applicants will be asked whether he or she has tested positive, or
refused to test, on any pre -employment drug or alcohol test administered by an
employer to which the employee applied for but did not obtain safety -sensitive
transportation work covered by DOT agency drug and alcohol testing rules during the
past two years.
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8.1.6 Pre -employment Breath Alcohol Testing
Although it is not MV Transportation's policy to test for alcohol on a pre -employment
test, MVT does have contracts that require a breath alcohol test be conducted in
addition to the required drug test. Divisions that are subject to this requirement will
have to take a pre -employment breath alcohol test. Breath alcohol testing will be in
accordance with DOT Part 40 and 655.42.
8.2 Reasonable Suspicion Testing
All safety -sensitive employees shall be subject to reasonable suspicion testing, to include
appropriate urine and/or breath alcohol testing when there is reasonable suspicion to
believe that a covered employee has used a prohibited drug and/or engaged in alcohol
misuse. A reasonable suspicion referral for testing will be made based on specific,
contemporaneous, articulable observations concerning the appearance, behavior, speech,
or body odors of the covered employee. Reasonable suspicion tests for the presence of
alcohol shall be authorized by observations made just prior, during or immediately after the
period of the day in which the employee is required to be in compliance with the
requirements of Part 655; and those alcohol tests shall only be conducted just before,
during, or just after the performance of a safety -sensitive function. If an alcohol test is not
administered within two hours following the determination to test the employee, the
employer shall prepare and maintain on file a record stating the reasons the alcohol test
was not promptly administered. If the alcohol test is not administered within eight hours
following the determination, MVT shall cease attempts to administer an alcohol test and
shall state in the record the reasons for not administering the test.
Reasonable suspicion determination will be made by a supervisor, or other company official
who has had the required Reasonable Suspicion training to detect and document the signs
and symptoms of probable drug use and alcohol use and who reasonably concludes that an
employee may be impaired by of a prohibited substance.
Any employee who is required to take a Reasonable Suspicion test will remain off duty
until a negative alcohol and drug test is received.
8.3 Post -Accident Testing
Fatal Accidents
As soon as practicable following an accident involving the loss of human life, MV
Transportation will conduct drug and alcohol tests on each surviving covered employee
operating the public transportation vehicle at the time of the accident. Post -accident drug
and alcohol testing of the operator is not required under this section if the covered
employee is tested under the fatal accident testing requirements of the Federal Motor
Carrier Safety Administration rule 49 CFR 382.303 (a)(1) or (b)(1). MV Transportation shall
also test any other covered employee whose performance could have contributed to the
accident as determined by investigating staff using the best information available at the
time of the decision.
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Non -Fatal Injury Accidents
As soon as practicable following an accident not involving the loss of human life in which a
public transportation vehicle is involved, MV Transportation will drug and alcohol test each
covered employee operating the public transportation vehicle at the time of the accident
unless investigating staff determine, using the best information available at the time of the
decision, that the covered employee's performance can be completely discounted as a
contributing factor to the accident.
Accident means an occurrence associated with the operation of a vehicle, if as a result:
(1) An individual dies; or
(2) An individual suffers bodily injury and immediately receives medical treatment away
from the scene of the accident; or
(3) With respect to an occurrence in which the transit vehicle involved is a bus, electric bus,
van, or automobile, one or more vehicles (including non-FTA funded vehicles) incurs
disabling damage as the result of the occurrence and such vehicle or vehicles are
transported away from the scene by a tow truck or other vehicle; or
(4) With respect to an occurrence in which the public transportation vehicle involved is a
rail car, trolley car, trolley bus, or vessel, the public transportation vehicle is removed
from operation.
(For exact testing criteria -see Post Accident Testing Procedures)
MV Transportation shall also test any other covered employee whose performance could
have contributed to the accident as determined by investigating staff using the best
information available at the time of the decision.
MV Policv: When to conduct a NON -DOT Post accident/incident test
If the accident does not meet the FTA/FMCSA testing criteria, MVT will reserve the right
to test any safety -sensitive employee after any accident/incident regardless of the
severity of the accident/incident. Additionally, MVT will test any other safety -sensitive
employee whose performance MVT determines could have contributed to the accident.
Under these circumstances it must be explained to the employee that the drug and
alcohol tests will be done under M.V. Transportation authority and should be done on
NON -DOT drug and alcohol chain of custody forms.
Any employee who takes a post -accident test will remain off duty until a negative drug
test and alcohol test result is received.
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8.4 Random Testing
Employees performing safety -sensitive functions will be subject to unannounced, random
drug and alcohol testing in accordance with FTA regulations. The random drug and alcohol
testing rates will be, at a minimum, based on the current FTA and FMCSA requirements at
all times. Each such employee shall have an equal chance at selection and shall remain in
the pool even after being tested. The basis for random selection shall be by a scientifically
valid random number generation method initiated by computer. The dates for
administering unannounced testing of randomly -selected covered employees shall be
spread reasonably throughout the calendar year, month, week, and all hours that safety -
sensitive functions are performed. This ensures that employees would have a reasonable
expectation that they might be called for a test on any day they are at work. A covered
employee shall only be randomly tested for alcohol misuse while the employee is
performing safety -sensitive functions; just before the employee is to perform safety -
sensitive functions; or just after the employee has ceased performing such functions. A
covered employee may be randomly tested for prohibited drug use anytime while on duty.
The employee must proceed to the test site immediately after being notified that he or she
has been selected for testing in the allotted time given.
9.0 Consequences
9.1 Positive Alcohol Test
(a) A safety -sensitive employee who has a confirmed alcohol concentration of 0.02 or
greater but less than 0.04 will be removed from his or her duties for eight hours unless a
confirmation test results in a concentration measure of less than 0.02. (For a test result
which is less than 0.04 no other action will be taken except that which is described in
this paragraph.)
(b) An alcohol concentration of 0.04 or greater or a test refusal will be considered a positive
alcohol test. The employee will be immediately removed from duty and referred to a
Substance Abuse Professional (SAP) and terminated from employment.
9.2 Positive Drug Test
The consequences of a positive drug test or a test refusal are as follows: the employee will
immediately be removed from safety sensitive duties, referred to a Substance Abuse
Professional and terminated from employment.
10.0 MRO Report of a Negative Dilute Specimen
If the MRO informs MVT that a negative drug test was dilute, the employee will be directed to
take another test immediately. In some cases, the MRO may require the retest to be performed
under "Direct Observation." Each employee directed to take another test, will be given the
minimum possible advance notice that he or she must go to the collection site to take another
test.
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For any employee that is directed to take another test, the result of the second test — not that
of the original test — becomes the test of record which MVT will rely on for purposes of this
policy. Any employee who is directed to take another test and the employee declines to do so,
shall be considered as a refusal to test for purposes of this policy and DOT agency regulations.
Dilute Specimen- A specimen with creatinine and specific gravity values that are lower than
expected for human urine.
11.0 Substance Abuse Professional (SAP)
A SAP must meet all the credential, basic knowledge, qualification training, continuing
education, and documentation requirements of 49 CFR Part 40, Subpart 0, §40.281 (a-e). The
SAP will evaluate the employee to determine what assistance the employee needs in resolving
problems associated with prohibited substance abuse or alcohol misuse. The SAP will also
determine whether an employee has successfully completed a program of rehabilitation.
MV Transportation uses:
American Substance Abuse Professionals, Inc. (ASAP)
Nationwide Network www.go2asap.com
1421 Clarkview Road, Suite 130, Baltimore, Maryland 21209
Contact: Nicole Hanratty, CEAP, SAP, C-DERT
888-792-2727 x177 Mention MV Transportation
This firm is a national company that contains a large network of qualified SAPS throughout the
United States. Employees simply call the toll -free number and provide the SAP their city and zip
code and the SAP will find them the qualified SAPS closest to their area.
12.0 Training and Education
All employees shall participate in a minimum one -hour training session designed to meet FTA
requirements by learning about the effects and consequences of drug use on personal health,
safety and the work environment. For those supervisors participating in reasonable suspicion
determination testing, there will be at least two hours of training to explain the criteria for
reasonable cause testing, including at least an hour on the physical, behavioral and
performance indicators of probable drug use and another hour on the physical, behavioral,
speech and performance indicators of probable alcohol misuse. Initial training sessions will be
re -enforced with educational materials and meetings. Further, employees shall be provided
with a community hot-line telephone number.
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13.0 Employee Assistance Community Service Hot -Line
The Center for Substance Abuse Treatment maintains a toll -free Referral Helpline
800-662-HELP
National Mental Health Association
800-969-NMHA (6642)
National Domestic Violence Hotline
800-799-SAFE
National Suicide Hotline
800-SUICIDE (784-2433)
National Child Abuse Hotline
800-422-4453
14.0 Records, Confidentiality
A safety -sensitive employee is entitled, upon written request, to review and obtain copies of
any records relating to the employee's drug and alcohol testing. MVT must maintain records of
its substance abuse program in a secure location with controlled access.
15.0 System Contact
Any questions regarding this policy or any other aspect of MVT's Substance Abuse
Management Program should be directed to the office of the following:
Name: Cristina Pereira, Sr. Director of Human Resources and Drug &
Alcohol Compliance
Address: 2711 N. Haskell Ave., Ste. 1500, LB-2 I Dallas, TX 75204
Phone Number: 469-502-8384
16.0 Local Authority
Local Division General Managers and Safety Managers are the Designated Employer
Representatives (DERs) and are authorized to receive test information from the MRO as well as
confirmation test results from the qualified B.A.T.
17
17.0 Revisions to the Policy and Program
This policy and program are subject to revision in accordance with the Department of
Transportation regulations, as amended.
18.0 Zero Tolerance Policy
MV Transportation's "Zero Tolerance" Policy means any covered employee that has a verified
positive drug or alcohol test, or test refusal, will be immediately removed from his/her safety -
sensitive position, referred to a Substance Abuse Professional (SAP), and will be terminated.
EXHIBITA—Testing and Cutoffs
Drug
Pursuant to the Federal Department of Transportation regulations, the following are the
drugs to be tested for, and the threshold levels of each test which MV Transportation is
required to accept:
Initial Test Analyte
Initial Test Cutoff 1
Confirmatory Test Analyte
Confirmatory Test
Cutoff Concentration
Marijuana metabolites (THCA) 2
50 ng/mL3
THCA
15 ng/mL.
Cocaine metabolite (Benzoylecgonine)
150 ng/mL 3
Benzoylecgonine
100 ng/mL.
Codeine/
2000 ng/mL
Codeine
2000 ng/mL.
Morphine
Morphine
2000 ng/mL.
Hydrocodone/
300 ng/mL
Hydrocodone
100 ng/mL.
Hydromorphone
Hydromorphone
100 ng/mL.
Oxycodone/
100 ng/mL
Oxycodone
100 ng/mL.
Oxymorphone
Oxymorphone
100 ng/mL.
6-Acetylmorphine
10 ng/mL
6-Acetylmorphine
10 ng/mL.
Phencyclidine
25 ng/mL
Phencyclidine
25 ng/mL.
Amphetamine/
500 ng/mL
Amphetamine
250 ng/mL.
Methamphetamine
Methamphetamine
250 ng/mL.
MDMA 4/MDA 5
500 ng/mL
MDMA
250 ng/mL.
MDA
250 /mL.
*(ng/mL) nanograms per milliliter
Alcohol
(Includes ethanol, methanol, isopropanol)
Breath Alcohol Concentration
(expressed in terms of grams of alcohol per 210 liters of breath)
Initial Screen Confirmatory
(Given if 0.02 or greater on initial screen)
Under 0.02 0.02 to less than .04 employee may not perform safety -
sensitive function
19
EXHIBIT B — Safety Sensitive Positions
The following is a general list of safety -sensitive functions and the job categories of employees
who are subject to the provisions of 49 CFR Par 655 and 382 at MV Transportation:
NOTE: This list is subject to change and revision.
9
Maintenance Training
Manager
340
Lead Dispatcher
416
Safety Manager
550
Mechanic
87
Safety Assistant
345
Dispatcher
420
BTW Trainer
561
Mechanic A
112
Floating Mechanic A
346
Window Dispatcher
425
BTW Instructor
562
Mechanic B
113
Body Repairman
349
Scheduling Manager
450
Classroom Instructor
563
Mechanic C
300
General Manager
350
Scheduler
451
Classroom Trainer
564
Technician A Mechanic
301
General Manager 1
352
Scheduling Coordinator
470
Parts Manager
565
Technician B Mechanic
302
General Manager 2
353
VA Coordinator
471
Asst. Parts Manager
566
Technical C Mechanic
303
General Manager 3
354
Operations Supervisor
475
Parts Clerk
567
Technician Apprentice
304
General Manager 4
355
Road Supervisor
500
Maintenance Manager
568
Technician
310
Division Manager
357
Where's My Ride
Supervisor
510
Asst. Maintenance
Manager
569
Mechanic Helper
315
Asst. Division Manager
359
Lead Supervisor
512
Maintenance Technician
570
Cleaners
320
Operations Manager
379
Lead Scheduler/Dispatcher
514
Bus Stop Maintenance
571
Mechanic Helper
321
Shift Supervisor
399
Call Center Manager
515
Maintenance Clerk
572
Body Shop Technician
322
Asst. Ops Manager
400
Safety and Training
Manager
516
Maintenance Supervisor
575
Service Worker
323
Operations Supervisor
405
Training Manager
517
Service Employee
580
Utility Crew
330
Dispatch Manager
406
Training Supervisor
518
Advanced Service
Employee
584
Station Supervisor
332
Reservations Manager
410
Safety Trainer
519
Entry -Level Mechanic
590
Bus Aid
335
Dispatch Supervisor
411
Safety Training Supervisor
520
Shop Foreman
600
Driver Trainer
336
Drive Cam Supervisor
415
Asst. Safety Manager
530
Lead Mechanic
610
Driver
Any MVT employee who has a non -safety -sensitive position, but who may perform a safety
sensitive function at any time while they are working will be subject to random testing and will
be included in the DOT random testing pool.
20
Testing Procedures
Note: Testing and collection procedures will be conducted as set forth by 49 CFR Parts 40 (as
amended) & 655 & 382. The information on the following pages is meant for general
information only for MV Transportation employees. Any questions regarding reference to the
regulations should be directed to the policy section of this handbook. A copy of 49 CFR Part 40
is available for review to each employee upon request to their local manager.
This is a "Zero Tolerance" policy and any reference to return to work after a positive test
result does not apply to employees affected by this policy. The FTA does not mandate
"Second Chance".
Pre -Employment Testing
1. The FTA regulations require that all applicants for employment in safety -sensitive
positions or individuals being transferred to safety -sensitive positions from NON -safety -
sensitive positions must be given a pre -employment drug test. Applicants may not be
assigned to safety -sensitive functions unless they pass the drug test.
2. Applicants must be informed in writing of the testing requirements prior to conducting
the test. MVT will require applicant to sign a form acknowledging that they know that
their urine will be tested for Cocaine, PCP, Amphetamines, Marijuana, and Opioids.
3. Appropriate personnel at each location will schedule appointments for collection. The
employee must be made aware that their placement into a safety sensitive position is
contingent upon a negative test result.
4. It is the responsibility of the applicant to report to the collection site at the time and day
scheduled.
5. Positive test results must be reviewed by the MRO.
6. Applicants are notified by the MRO of the laboratory results and are given an
opportunity to discuss the results.
7. Applicants who test positive will not be hired into a safety -sensitive position.
8. An applicant whose pre -employment test results are negative will continue through the
safety -sensitive hiring process.
9. Applicants will be asked whether he or she has tested positive or refused to test on a
pre -employment drug or alcohol test while trying to obtain safety sensitive
transportation work from an employer covered by DOT agency during the past two
years. If applicant admits that he or she had a positive test or a refusal to test, MV will
not allow the applicant to perform safety sensitive duties unless and until applicant
provides documents showing the successful completion and release from a SAP.
21
Random Testing Procedures
The FTA regulations require random testing for prohibited drugs and alcohol for all safety -
sensitive employees. Random testing identifies those who are using drugs or misusing
alcohol but can use the predictability of other testing methods to escape detection. More
importantly, it is widely believed that random testing serves as a strong deterrent against
employees beginning or continuing prohibited drug use and misuse of alcohol at MVT. MV
Transportation has developed procedures for notification and collection to best implement
the requirements of the federal rules.
These procedures answer common questions regarding random testing: Who is tested?
Why are only some individuals tested? When and how do the tests occur?
1. Random drug and alcohol testing applies only to safety -sensitive employees.
Identification numbers for all safety -sensitive employees will be included in a selection
pool.
2. Random drug and alcohol testing is accomplished by a scientifically valid, tamper -proof,
computer -generated selection process. A random list for testing of employee numbers
will be generated every month.
3. Employees are chosen in an unannounced, unpredictable manner. No employee will be
removed from the random pool following the next selection, and every employee will
continue to be subject to random selection throughout the year. Every employee in the
random pool has an equal chance of being selected every time. Employees are only
removed from the random pool when they are in rehabilitation programs, terminated or
permanently transferred to a non -safety -sensitive position, or expected to be out for at
least 90 days or more.
4. Random testing will be conducted on all shifts, all times of day, and all days of the week
throughout the calendar year. No shift is exempt from testing.
5. Random drug testing may be conducted concurrently with random alcohol testing or at
any time during an employee's shift. Random alcohol testing will be conducted just
before the employee is scheduled to perform a safety -sensitive function, while the
employee is performing safety -sensitive functions or just after the employee performs a
safety -sensitive function. The employee must proceed to the test site immediately after
being notified that he or she has been selected for testing in the allotted time given.
6. For both Maintenance and Operations (Drivers) the Divisional Manager in each location
will be notified which employees have been selected for testing. Once an employee is
notified of his/her selection, he/she must report immediately for the test. Failure to
report after notification constitutes a refusal to test. (see procedures for random test
notification)
7. Employees will be notified where to report for collection, when to stop work and report
to the collection site and who will relieve them, if necessary.
22
8. The employee must submit to a drug and/or alcohol test. Failure to cooperate with the
collection procedure in any way constitutes a refusal to test which has the same
consequences as a positive test result.
9. The employee is in a paid status throughout the random testing procedure. Employees
will be removed from duty if the results are positive and employee will be terminated.
10. If both alcohol and drug tests are being given, the breath alcohol test will be performed
first. Immediately thereafter, the urine sample will be collected for the drug test.
11. If there is a confirmed breath alcohol test of between .02% and .039% (inclusive), the
employee will be relieved from duty immediately for a minimum of eight (8) hours.
12. If there is a confirmed positive breath alcohol test (.04% or above), the employee will be
given the name of a Substance Abuse Professional (SAP) and terminated.
Procedures for Random Test Notification
1. The Human Resource Department triggers the selection list of the month's safety -
sensitive employees to be scheduled for testing.
2. The local manager will review work schedules, including planned absences when
known, to develop a best available time to perform the tests. The local manager will
coordinate the testing schedule with the collector.
3. In developing testing times, the goal will be to minimize the impact in service.
Testing will be conducted using the following priority periods:
• Before work,
• During split time,
• After work/shift is completed
• During work, with standby personnel relief.
4. During work, without relief (if no other time is possible).
5. Notification of Employees- The Human Resources Department triggers notification
to each location's designated employer representative (DER) via electronic mail.
6. The DER will notify each safety -sensitive employee selected and thus notified. Each
employee who is selected is to report to the test site immediately
7. The employee cannot "go off sick" or on vacation or leave of absence after
notification
8. Collection site personnel shall report "unreasonable delays" to the local DER as
employees are required to immediately report to the collection site following
23
notification. Failing to report to the collection site within a reasonable allotted time
constitutes a refusal to test.
9. The DER shall confirm with the Regional, Divisional, or Operations Manager that the
employee was notified.
10. The DER shall notify the proper management official if an employee fails to report
for testing after notification.
11. An employee who fails to report for testing shall be removed from duty
immediately. If employee is determined to have "refused to test" he/she face the
same consequences as testing "positive" for drugs/alcohol and will be given the
name and number of a SAP and terminated from employment.
Collection Procedures for All Tests
All collection procedures shall be performed in accordance with Part 40. Upon
notification of a test under this policy;
1. The employee must report to the collection site immediately after notification.
2. The employee shall provide photo identification to collection site personnel. Supervisors
will verify the identification of employees without photo identification and may
photograph the employee if necessary.
3. The employee must comply with all collection procedures.
4. The employee must follow the directions of the collection staff to ensure that an
unadulterated urine specimen is collected, and/or the breath alcohol test is completed.
5. The employee will be in a private enclosure and unobserved unless a direct observed
collection is determined to be needed by the MRO, the local DER, or the collector.
6. The employee must supply at least 45 ml of urine (approx. 1 % oz). If the employee gives
an inadequate amount of urine or if the employee is unable to give a sufficient urine
sample collection site staff shall provide the individual with no more than 40oz of fluid
to drink during a period of up to 3 hours. The employee will attempt to provide a
complete sample using a fresh container. If the required amount is provided, the
collection staff will continue with collection process. If the employee is still unable to
provide an adequate specimen within three hours of the first unsuccessful attempt to
provide the specimen, the collection staff must discontinue the collection, note the facts
on the "remarks" line of the CCF, and immediately notify the DER.
Shy Bladder - The term "shy bladder" refers to a situation when the employee does not
provide a sufficient amount of urine (45 ml) for a DOT required drug test. If an employee
tells the collector, upon arrival at the collection site, that he or she cannot provide a
specimen, the collector must still begin the collection procedure regardless of the
reason given and direct the employee to make the attempt to provide the specimen.
24
The employee must be monitored during this time. If the employee leaves the collection
site or refuses to make the attempt to provide a sufficient urine specimen, this is
considered a refusal to submit to a test.
Failure to produce a sample of urine will result in an immediate referral for an
evaluation from a licensed physician within 5 days who can determine in his or her
reasonable judgment the safety -sensitive employee's inability to provide an adequate
amount of urine. If no medical reason is found substantiating an inadequate sample, the
incident will be treated as a "refusal to test" and will carry the same consequences as a
positive test result.
It is MVT's policy that any employee who does not provide a valid specimen during
a collection for a test will remain off duty until the employee is cleared from the
MRO that the employee had a valid medical reason.
7. If the employee fails to provide an adequate amount of breath for the breath alcohol
test, a second attempt will be made. If the Employee, after multiple attempts, fails to
produce a sample, the Breath Alcohol Technician (BAT) shall so note in the "Remarks"
section of the breath alcohol testing form and immediately inform the DER. The DER will
instruct the employee to obtain, as soon as possible but within 5 days after the
attempted provision of breath, an evaluation from a licensed physician who is
acceptable to the employer concerning the employee's medical ability to provide an
adequate amount of breath.
8. Whenever there is reason to believe that an individual has altered or substituted the
urine specimen, a second specimen shall be obtained as soon as possible under direct
observation of a same gender observer. Reasons may include; temperature of the
specimen out of normal range, bluing agent in the specimen.
Substituted Specimen- A specimen with creatinine and specific gravity values that are
so diminished that they are not consistent with human urine.
Adulterated Specimen- A specimen that contains a substance that is not expected to be
present in human urine, or contains a substance expected to be present but is at a
concentration so high that it is not consistent with human urine.
9. If the breath alcohol screening is 0.02 or greater, the breath alcohol technician will wait
at least 15 minutes and a maximum of 30 minutes before administering the
confirmation test. Even if more than 30 minutes have passed the BAT will still conduct
the confirmation test.
10. To ensure that the test results are attributed to the correct covered employee; both
specimen bottles must be sealed and labeled in the presence of the donor. The labels
must be printed with the same specimen identification number as the custody control
form and are attached to the specimen bottles. The donor initials the labels on the vials
verifying that the specimen is his or hers.
25
Reasonable Suspicion Testing Procedures
1. Supervisors and managers receive training to identify behaviors that might be indicators
of drug use and/or alcohol misuse. Training includes the procedures for how to deal
with employees suspected of drug use and/ or alcohol misuse.
2. If a supervisor observes an appearance, behavior, speech pattern, or body odor of the
covered employee that might be indicative of drug use and/or alcohol misuse, he/she
directs the employee to stop work and escorts the employee to an area to be
questioned and observed in private.
3. The supervisor completes the Reasonable Suspicion Incident Report. The supervisor
must ensure that the employee does not continue to operate in a safety -sensitive
function after identified for reasonable suspicion testing.
4. If there is a decision to test based on observable symptoms, the employee is ordered to
submit to a drug and alcohol test and is escorted to the collection site.
5. The employee is on paid status until the test collection is completed. Employee will
remain off duty until a negative drug and alcohol test is received. To the greatest
extent possible, arrangements shall be made to have him/her transported home and
employee should not be allowed to leave on his/her own recognizance.
6. If there is a confirmed breath alcohol test of between .02% and .039% (inclusive), the
employee will be relieved from safety -sensitive duty immediately for a minimum of
eight (8) hours. If there is a confirmed positive breath alcohol test (.04% or greater)
and/or confirmed positive drug test, or refusal to test, the employee shall be provided
the name and number of a SAP and the employee will be terminated.
7. If the employee's drug test is confirmed negative by the MRO and/or the BAT test is
below 0.02 the employee will be allowed to return to work and will be paid for any time
missed.
Post -Accident Testing Procedures
The FTA regulations require testing for prohibited drugs and alcohol in the case of certain
public transportation accidents. Post -accident testing is mandatory for accidents where
there is a loss of life and for other non -fatal accidents.
1. The supervisor ensures that all injured people receive proper medical care. Nothing in
this section shall be construed to require the delay of necessary medical attention for
the injured following an accident or to prohibit a covered employee from leaving the
scene of an accident for the period necessary to obtain assistance in responding to the
accident or to obtain necessary emergency medical care.
2. The supervisor determines whether the accident meets FTA criteria using MVT's "Post
Accident Decision Checklist Form".
26
3. If the accident meets the FTA/DOT criteria a DOT post -accident drug and alcohol test
will be conducted immediately. The employee will be taken to the collection site and
tested as soon as practicable following the accident. The employee should remain
readily available for alcohol testing up to 8 hours and for drug testing up to 32 hours
after the accident, including notifying his/her supervisor of his/her location or he/she
may be deemed to have refused to submit to testing if he/she does not make
him/herself readily available for testing.
4. Once the tests have been completed the employee will remain off duty until a negative
drug and alcohol test is received.
5. If the employee is not tested within two hours for alcohol, the supervisor must
document the reason for the delay, and if test is not conducted in 8 hours, the DER
shall cease all further attempts and update the records as to the reason(s) why the
test was not completed. If the 32 hours have passed the DER shall cease all
further attempts to complete the drug test.
6. If the employee refuses to be tested, or the breath alcohol test is .04 or greater, or if
the drug test is confirmed positive, the employee is immediately removed from duty,
the Sap will find them the qualified SAPs closest to their area and will be terminated.
Post — Accident Testing Criteria
It should be noted that a post -accident test is given because the incident meets the
criteria listed below. It is NOT a probable cause or reasonable suspicion test. An accident
(§ 655.4) is defined as an occurrence associated with the operation of a vehicle in which:
1. An individual dies.
2. An individual suffers a bodily injury and immediately receives medical treatment
away from the scene of the accident.
3. With respect to an occurrence in which the public transportation vehicle involved is
a bus, van or automobile, one or more vehicles incurs disabling damage as the
result of the occurrence and is transported away from the scene by a tow truck or
other vehicle. For purposes of this definition, "disabling damage" means damage
which precludes departure of any vehicle from the scene of the occurrence in its
usual manner in daylight after simple repairs.
(Inclusions) Disabling damage includes damage to vehicles that could have been
operated but would have been further damaged if so operated.
(Exclusions) damage which can be remedied temporarily at the scene of the
occurrence without special tools or parts, tire disablement without other damage
even if no spare tire is available, or damage to headlights, tail -lights, turn signals,
horn, or windshield wipers that makes them inoperative.
27
4. With respect to an occurrence in which the public transportation vehicle involved is
a rail car, trolley car, trolley bus, or vessel, the public transportation vehicle is
removed from operation.
5. The FTA has determined that "LIFTS" constitute equipment used in revenue service
and their operation is essential to the operation of the vehicle and protection of
public safety, their operation shall now be included in the accident definition.
To determine if a test should be administered under this section, always use MV
Transportation's "Post Accident Decision Checklist". This form should be used for all
accidents in determining whether a test will be done under DOT authority.
Prohibited Drugs and Alcohol Misuse
MVT is required to ensure that all covered employees receive at least 60 minutes of training
and discussion on the effects and consequences of prohibited drug use on personal health,
safety, and the work environment, and on the signs and symptoms that may indicate
prohibited drug use. The information below shall assist in providing statistics and examples of
substance abuse in the work force and the signs and symptoms of such use.
A study conducted showed 75 percent of illicit drug users 18 and older are employed, which
amounts to about 10 million U.S. workers. On a daily basis, based on 250 work days in a year, at
least 42,000 Americans are coming to work stoned or are getting "high" while on the job.
Studies and statistics show that:
1. Every 23 minutes a death occurs as a result of a drug or alcohol related accident.
2. A typical abuser is:
a. Late to work 3 times more often
b. Requests twice as much time off
c. Is absent 2 1/2 times more than average
d. Uses 3 times as many sick benefits
e. Collects 5 times as much worker's comp
f. Has 300% higher medical costs/benefits
If these statistics haven't convinced you that the problem is serious, let's look at a few more.
A national survey once reported that:
1. 19% of all children over the age of 12 had used some type of illegal drug
2. 65% of 18 to 25-year olds had used some type of illegal drug
3. 30 to 40 million Americans stated they had used cocaine
4. By age 17, 70% of American teenagers had tried alcohol
FM
As you can see, drug and alcohol abuse is a serious problem, having a major effect on all our
lives. Even though you may not be abusing drugs or alcohol, you are affected by the results of
drug and alcohol abuse in our society. You pay higher medical costs to help cover the costs for
abusers who cannot afford the cost of treatment. You pay higher insurance costs to help fund
the drug and alcohol abuse programs paid for by insurance companies. The material and
services you buy cost more because of decreased worker productivity, as well as increased cost
to employers.
This section is designed to provide you with a brief overview of the seriousness of using
controlled substances and alcohol. It also provides education on the signs, symptoms and
effects of the illicit drugs that you will be tested for. Your employer has taken great measures to
assure you of a safe working environment. Please review this booklet in its entirety to educate
yourself on drug and alcohol in the workplace. When you have completed reading this material,
you will better understand the need for a drug -free workplace.
The drugs for which you will be subject to testing include:
• Amphetamine
• Marijuana
• Phencyclidine (PCP)
• Cocaine
• Opioids
• Alcohol (by evidential breath testing device only)
29
Facts about Amphetamines
Amphetamines (methamphetamine, MDMA-ecstasy) are central nervous system
stimulants. They tend to make people "hyper" and 'jumpy". They can be taken
either orally or injected. They are often used by people to stay awake and to
counteract the effects of drowsiness. They are especially dangerous to take while
performing safety -sensitive tasks or driving.
Ecstasy, MDMA (3,4 methylenedioxymethamphetamine), is a synthetic, psychoactive drug
that is chemically similar to the stimulant methamphetamine and the hallucinogen
mescaline. MDMA causes an increase in serotonin which plays an important role in the
regulation of mood, sleep, pain, appetite, and other behaviors.
Some heavy MDMA users experience long lasting confusion, depression, and selective
impairment of working memory and attention processes. Ecstasy users make extremely
dangerous drivers. They can exhibit the same impairments as amphetamine, heroin,
cocaine, and hallucinogen users.
Signs and Symptoms of Amphetamine Use
• Hypersensitivity
• Exhaustion
• Dilated Pupils
• Grinding Teeth
• Loss of appetite and immediate weight loss
• Dry mouth
• Excessive talking
Effects on Person
• More likely to take risks
• Impaired judgement
30
Facts about Cocaine
Cocaine also stimulates the central nervous system. It gives the user an intense
feeling of well-being, or euphoria, known as a "high". The "high" will last for 10 to 60
minutes. A more potent form of the drug called "crack" cocaine is especially
addicting and dangerous. Although it's "high" lasts only about 5 to 8 minutes,
"crack" cocaine can be addicting after only one use, and cause death the first time it
is used. Cocaine can be injected, snorted, or free -based. Snorting is sniffing the drug
up the nose, and free -basing is done by heating the drug and inhaling the vapors.
Signs and Symptoms of Cocaine Use
• Mood swings
• Weight Loss
• Restlessness: Difficulty sitting or standing in one place
• Depression
• Nose bleeds
• Irritable, angry, nervous, angers easily
• Bad breath
• Euphoric feeling
• Running nose, uncontrollable sniffing
Effects on Person
• Slowed reaction time
• Distorted vision and depth perception
• Slow to make decisions
• Unable to correctly measure time and distance
31
Facts about Marijuana
Marijuana is a depressant and mind -altering drug. Marijuana does not depress the
central nervous system's reaction, it works on the brain. Mind altering means it
causes hallucinations. It can be eaten or smoked. Street names for marijuana are
"dope", "grass", "joint", "hash", or "hooch".
Tests have shown that people's reflexes and thought processes are slower under the
influence of marijuana. The effects of this drug are longer lasting than first thought.
In fact, impairment can last more than 24 hours after using marijuana. The body
actually stores the drug for days, weeks, and in some cases, months, depending on
the frequency of use.
Signs and Symptoms of Marijuana Use
• Dilated pupils
• Slowed reflexes Giddiness
• Slowed thinking Moodiness
• Trance -like state
• Impaired vision
• Reduced feeling of pain
• Odor of burning
• Short-term memory loss
• Loss of concentration
• Unable to sleep after prolonged use
Signs to Look For
• Cigarette rolling paper
• Dried plant material, either crumbled or pressed
• Roach clip (device to hold joint)
• Hash pipe (very small pipe)
32
Facts about Opioids
Opioids are classified as a narcotic analgesic. They tend to have a sedating, calming effect,
and act as a depressant to the central nervous system. Opioids are more commonly known
as morphine, codeine, hydrocodone, hydromorphone, oxycodone, oxymorphone, and
heroin. Street names for Opioids are "junk", "smack", "horse", and "brown sugar". Opioids
are prescribed by doctors to relieve pain, they can either be taken orally, injected or
smoked. Some common names for these semi -synthetic opioids include OxyContin°,
Percodan°, Percocet°, Vicodin°, Lortab°, Norco°, Dilaudid°, Exalgo°.
When the drug is injected, the user feels an immediate "rush", usually followed by a very
relaxed and soothing feeling. However, some Opioids can cause very unpleasant side effects
such as nervousness, nausea, and restlessness, and if taken in excess, may cause coma or
death.
Signs and Symptoms of Opioid Use
• Mental confusion
• Slurred speech
• Unsteadiness
• Hostility
• Memory loss
• Drowsiness
• Excess talking
• Euphoria
• Depression
• Short attention span
• Cold, moist or bluish skin Reduced feeling of pain
Effects on Person
• Lack of concentration — Day dreaming
• Distorted sense of time and distance
• Distorted vision
33
Facts about Phencyclidine (PCP)
Phencyclidine, commonly called "Angel Dust", is known as a dissociative anesthetic. Users
of PCP may experience hallucinations and signs of intoxication. They may not be able to
focus their attention or will experience confusion and lack of coordination.
Although PCP has immediate short-term effects, it is also known for its long-term effect of
causing psychotic behavior often associated with violent acts. Other street names for PCP
include "hog", and "crystal". PCP may be smoked, snorted or injected.
Signs and Symptoms of PCP Use
• Delusions
• Confusion
• Panic
• Increased blood pressure
• Anxiety
• Flashbacks
Effects on Person
• More likely to take risks
• Impaired coordination
• Aggressive actions
34
Facts about Alcohol
Alcohol is a socially acceptable drug that has been consumed throughout the world for
centuries. It is considered a recreational beverage when consumed in moderation for
enjoyment and relaxation during social gatherings. However, when consumed primarily for
its physical and mood -altering effects, it is a substance of abuse. As a depressant, it slows
down physical responses and progressively impairs mental functions.
Signs and Symptoms of Use
• Dulled mental processes
• Lack of coordination/slowed reaction rate
• Odor of alcohol on breath
• Possible constricted pupils
• Sleepy or stuporous condition/slurred speech
(Note: Except for the odor, these are general signs and symptoms of any depressant
substance.)
Health Effects
• The chronic consumption of alcohol (average of three servings per day of beer
[12oz], whiskey [1oz], or wine [6oz glass] overtime may result in the following
health hazards:
• Decreased sexual functioning
• Dependency (up to 10% of all people who drink alcohol become physically and/or
mentally dependent on alcohol and can be termed "alcoholic")
• Fatal liver diseases
• Increased cancers of the mouth, tongue, pharynx, esophagus, rectum, breast, and
malignant melanoma.
• Kidney disease, Pancreatitis, Ulcers
• Spontaneous abortion and neonatal mortality
• Birth defects (up to 54% of all birth defects are alcohol related).
Workplace Issues
• It takes one hour for the average person (150 pounds) to process one serving of an
alcoholic beverage from the body.
• Impairment in coordination and judgment can be objectively measured with as little
as two drinks in the body.
• A person who is legally intoxicated is 6 times more likely to have an accident than a
sober person
35
ACKNOWLEDGEMENT
OF
EMPLOYER'S DRUG AND ALCOHOL TESTING POLICY
the undersigned, hereby
Print Full Name
acknowledge that I have received a copy of the anti -drug and alcohol misuse program policy
mandated by the U.S. Department of Transportation, Federal Transit Administration for all
covered employees who perform a safety -sensitive function. I understand this policy is
required by 49 CFR Part 655, as amended, and has been duly adopted by the governing board
of the employer. Any provisions contained herein which are not required by 49 CFR Part 655, as
amended, that have been imposed solely on the authority of the employer are designated as
such in the policy document.
I further understand that receipt of this policy constitutes a legal notification of the contents,
and that it is my responsibility to become familiar with and adhere to all provisions contained
therein. I will seek and get clarification for any compliance with all provisions contained in the
policy. I also understand that compliance with all provisions contained in the policy is a
condition of employment.
I further understand that the information contained in the approved policy dated April 20,
2019 is subject to change, and that any such changes, or addendum, shall be disseminated in a
manner consistent with the provision of 49 CFR Part 655, as amended.
I hereby acknowledge that I have participated in and completed the required minimum 60
minutes of training on the effects and consequences of prohibited drug use on personal health,
safety, and the work environment, and on the signs and symptoms that may indicate
prohibited drug use in accordance with Part 655.14(b)(1) and in addition, to the training, this
policy and handbook was reviewed.
I further acknowledge that I have been advised of the consequences for safety sensitive
employees who violate the testing requirements.
Employee Signature
Print Name
Date
System Safety Program Plan (SSPP)
Appendix Q
Maintenance Plan
Collier Area Transit
Fleet Maintenance Plan
Revised on 2/7/2020
Table of Contents
Introduction..............................................................................................................................................3
MaintenancePlan Goals...........................................................................................................................3
FleetSummary..........................................................................................................................................4
VehicleHistory File.................................................................................................................................4
FleetMaintenance.....................................................................................................................................4
AnnualSafety Inspections........................................................................................................................6
Daily Pre -Trip/ Post -Trip Inspections......................................................................................................7
LiftMaintenance......................................................................................................................................8
RoadCalls...............................................................................................................................................8
Cleaning...................................................................................................................................................9
Accidents.................................................................................................................................................9
Information Management.......................................................................................................................10
MaterialHandling..................................................................................................................................10
PartsInventory ........................................................................................................................................ I I
Warranty.................................................................................................................................................11
On- Site Fueling.....................................................................................................................................11
Disposition.............................................................................................................................................12
Exhibit A - Vehicle Fleet Inventory .......................................................................................................13
Exhibit B - Fleet Management Organization Chart ................................................................................15
Exhibit C - Maintenance Position Descriptions......................................................................................16
Exhibit D - Fleet Maintenance Division Policies & Procedures.............................................................32
Exhibit E - FDOT Preventative Maintenance Standards........................................................................ 52
Exhibit F - Preventative Maintenance Inspection Checklists................................................................. 63
Exhibit G - Zonar Zone & Component Data List...................................................................................67
Exhibit H - Manual Pre -Tripp Inspection Form..................................................................................... 78
ExhibitI - Accident Form.......................................................................................................................80
0
Introduction
Collier Area Transit (CAT) is the public transportation provider for Naples, Florida, located in
Collier County. The mission of Collier Area Transit is to provide safe, accessible and courteous
public transportation services to their customers. The purpose of the maintenance plan is to
provide effective procedures, policies and standards to ensure the operational availability and
safety of all county -owned CAT vehicles to meet the public transportation needs of Collier
County. The maintenance plan provides a consistent systematic program that will enable CAT to
properly maintain and service vehicles to meet or exceed the manufacturer's recommended
maintenance schedule. It is designed to keep vehicle repair and maintenance costs to a
minimum. Good preventative maintenance requires accountability for specific roles and is a
result of all employees working together as a team.
Maintenance Plan Goals
It is the overall goal of the Collier Area Transit that all vehicles and equipment be maintained in
a safe and operational condition. CAT works closely with the Fleet Management Division to
operate an effective preventative maintenance program by ensuring the proper management of
parts, equipment and fleet to reduce road calls and downtime. The following are goals and
objectives set forth by CAT and Fleet Management Division to uphold the highest standards of
passenger safety:
• The Collier County Fleet Management Division will provide an efficient high -quality
maintenance program for CAT vehicles, in accordance with Collier County Policy CMA
5204, Fleet Management System (Exhibit E) that ensures ready availability of dependable
and safe vehicles necessary for a successful public transportation system.
• Operator and passenger safety shall be the paramount factor when executing this plan.
• The maintenance program shall comply fully with all Federal Transportation
Administration (FTA) and Florida Department of Transportation (FDOT) policies and
requirements, to include ADA requirements.
• The maintenance program will complement the overall goals and objectives of Collier
Area Transit.
• The maintenance program shall be cost effective and designed to keep CAT vehicles in
peak physical and operating condition to achieve maximum expected useful life cycles.
• Scheduled Preventive Maintenance inspections and services shall be the cornerstone of
the maintenance program to assure vehicle dependability, reduce the frequency of
breakdowns, decrease the number of interruptions to CAT operations, and increase
vehicle service life. The Preventive Maintenance Program shall be in accordance with
CMA 5204.
• The Fleet Management Division will sustain the necessary skilled personnel, equipment,
tools, parts, supplies, reference and diagnostic subscriptions, and outside contracts to
properly maintain and repair all CAT vehicles to manufacturer's specifications.
3
Fleet Summary
A physical inventory of equipment is kept on file and updated annually. The property number,
year of manufacture, type of vehicle, vehicle identification, ADA information, total mileage, and
mileage operated annually can be found on the list. The Vehicle Fleet Inventory is included as
Exhibit A of this plan.
The Collier Area Transit fleet inventory includes 25 fixed route buses and 28 paratransit
vehicles. All vehicles are wheelchair accessible. In addition, there are 6 non -revenue vehicles.
Of the 25 fixed route vehicles, 16 are utilized each day for peak revenue service. This allows a
spare ratio of around 25%.
Collier Area Transit monitors capital replacement needs by utilizing a replacement module on
FASTER Fleet Management System that tracks life cycle cost on a 15-point scale. The
calculation includes cost of maintenance, mileage and age. Every year CAT runs reports and
reviews equipment suggested for replacement in the coming year to determine whether the
vehicle can remain in service or needs to be replaced.
Vehicle History File
Each vehicle has a written record documenting preventive maintenance, regular maintenance,
inspections, lubrication and repairs performed. Such records will be maintained for the life of
the vehicle and include at a minimum the following information:
• Identification of the vehicle, including make, model, license number or other means of
positive identification and ownership;
• Date, mileage, and description of each inspection, maintenance, repair or lubrication
performed;
• If not owned by the transit agency, the name of the person or company furnishing service
with this vehicle
• The name and address of any business firm performing a maintenance repair
• Listing of repair order number for all repairs made
Collier Area Transit stores the above information using the FASTER Fleet Management System
by CCG Systems. It is a robust system and all the above information is tracked by equipment
number and work orders.
Fleet Maintenance
Collier Area Transit uses the county maintenance facility, called the Fleet Management Division,
where all preventative maintenance inspections and most maintenance repairs are performed.
The county Fleet Management shop operates from 5:30 AM — 5:00 PM Monday thru Friday.
The maintenance staff consists of one shop manager, referred to as a Principle Automotive
2
Technician, and three technicians, and a parts supervisor. An organizational chart is included as
Exhibit B. There is at least one technician on call 24/7, each day of the year. The Shop Manager
primarily monitors all maintenance activities. The job descriptions and responsibilities for the
Fleet maintenance positions are included as Exhibit C. Training is initiated for maintenance
technicians when new vehicles are purchased. In-house training is provided for apprentice
technicians only. Training certificates are stored in employee files.
The daily workload is distributed by the Fleet Management Division shop manager depending on
service needs. The first priority is to have enough vehicles available for roll out. The morning
shift begins by checking the vehicles that are down. After vehicles begin service for the day, the
afternoon maintenance is prioritized based on immediate needs and floor coverage.
The maintenance shop is equipped with the necessary tools and equipment. The shop has four
bays which include one drive on lift and three portable lifts. The shop is also equipped with
everything needed to maintain the bus fleet, including a laptop for vehicle diagnostics and
software for Cummins, Allison, Wabco, Bendix, and VMUX diagnostics. The shop manager
uses an Outlook calendar to track maintenance needed for shop equipment.
The Collier Area Transit identifies scheduled maintenance as preventive maintenance (PM)
inspections and services that are scheduled using intervals that meet or surpass manufacturer
standards so that item warranties remain intact, all wear and safety items are inspected regularly,
and fluids and filters are changed as recommended. Scheduled maintenance allows for time,
materials, tools, equipment, and labor to be managed easier than having unpredictable
maintenance costs, workloads, and vehicle downtime. Scheduled maintenance includes repairs
made due to defects identified during all types of inspections. Unscheduled maintenance is
defined as repairs made to equipment due to unexpected failures, including breakdowns and
other deficiencies.
All of the preventive maintenance inspections are performed in-house and scheduled by mileage
projections. The Collier Area Transit uses the FDOT recommended "A, B and C" level
inspections using 6,000-mile intervals unless a different interval is required by the Original
Equipment Manufacturer (OEM). The Preventative Maintenance Checklist for each service will
include the requirement to check the OEM recommended services. The Fleet Management
Division Shop Manager runs daily reports to track and schedule preventive maintenance (PM)
services. Oil changes are performed on the PM schedule. Oil sampling is done at random or on
suspect engines. Coolant is checked regularly by PH strip during PM inspections and services.
Vehicle mileages are recorded each evening while the vehicle is being fueled by the Fleet
Management Division and entered into the FASTER software system. The Shop Manager tracks
the upcoming preventive maintenance inspections through the FASTER software program.
When a vehicle is due for an inspection it is taken out of service until the inspection is completed
and the necessary repairs have been made. All safety and operationally necessary items are
repaired before returning to service. Most repairs are completed before the unit returns to
service. Cosmetic items such as paint, trim or body moldings may be deferred. The Fleet
Management Division Shop Manager or CAT Maintenance Supervisor determines if any repairs
will be scheduled for a later date.
5
The Fleet Management Division uses written safety and procedural guidelines and policies to
assist with inspecting vehicles for CAT, included as Exhibit D. The Collier Area Transit also
uses the FDOT Preventative Maintenance Standards Manual as written guidelines when
performing maintenance inspections, included as Exhibit E.
The maintenance inspection checklists used for preventative maintenance are consistent with the
current operating fleet and with the minimum maintenance requirements for vehicles under
warranty to ensure maximum vehicle longevity. The checklists are a combination of
manufacturers recommendations, FDOT standards and shop experience. The list was created by
CAT and the Fleet Management Division. The checklist is modified on a regular basis to meet
FDOT, USDOT, ADA, Homeland Security, manufacturer requirements. The checklist is also
adjusted as preventive or predictable maintenance items occur. When technical service bulletins
are issued, CAT accesses the information and makes a determination whether the item should be
added to the checklist or whether a procedure needs to be updated. The preventative
maintenance checklists used by Collier Area Transit is included as Exhibit F.
Most maintenance repairs are performed in-house. Collier Area Transit maintains a wear
tolerance policy in place for tire replacements. Front tires and rear tires must be replaced when
the tread depth reaches 4/32.
Outsourcing is utilized for services that require tools and diagnostic equipment not available to
the Fleet Management Division. The Maintenance Supervisor determines whether an item
should be outsourced depending on service needs. CAT outsources towing, most body work and
some major engine and transmission work when necessary. A variety of outsource shops are
used for specialty repairs. These shops are chosen based on their knowledge and experience for
the type of repair that is needed.
Collier Area Transit currently uses electronic fareboxes. Fares are collected each night by the
CAT Operations Supervisor and stored in a vault. The fareboxes are maintained during the
vehicle's preventive maintenance inspection and is handled by the Fleet Management Division.
Annual Safety Inspections
Records of annual safety inspections and documentation of any required corrective actions are
retained a minimum of four years by the Collier Area Transit. Annual safety inspections
examine the following vehicle components:
1. Horn.
2. Windshield wipers.
3. Mirrors.
4. Wiring and battery (ies).
5. Service and parking brakes.
6. Warning devices.
7. Directional signals.
8. Hazard warning signals.
9. Lighting systems and signaling devices.
no
10. Handrails and stanchions.
11. Standee line and warning.
12. Doors and interlock devices.
13. Step wells and flooring.
14. Emergency exits
15. Tires and wheels.
16. Suspension system.
17. Steering system.
18. Exhaust system.
19. Seat belts.
20. Safety equipment.
21. Equipment for transporting wheelchairs.
A safety inspection report shall be prepared by the individual(s) performing the inspection which
shall include the following:
1. Identification of the individual(s) performing the inspection
2. Identification of the bus transit system operating the bus.
3. The date of the inspection.
4. Identification of the bus inspected.
5. Identification of the equipment and devices inspected
equipment and devices found deficient or defective.
6. Identification of corrective action(s) for deficient or
completion of corrective action(s).
including the identification of
defective items and date(s) of
Annual vehicle inspections are completed by the Fleet Management Division. Each inspection
form is signed and dated by the technician performing the inspection. Annual inspections are
completed during the first "B" level inspection each year. All annual safety inspections are
recorded on a work order in the FASTER fleet management software. The fire suppression
systems are also serviced and inspected twice a year.
Daily Pre-Trip/Post-Trip Inspections
The daily pre-trip/post-trip form establishes a procedure to identify items by operators prior to
operating assigned vehicle, during routes, and after all route schedules are completed. The daily
pre-trip/post-trip inspection forms are documented with the operator's signature and a check in
each box to document that the items are "OK" or a defect is noted in the comments section.
Pre -Trip Inspection
The pre -trip inspection ensures the following parts and devices are in safe condition and in good
working order at the beginning of the trip:
1. Service brakes.
2. Parking brakes.
3. Tires and wheels.
7
4. Steering.
5. Horn.
6. Lighting devices.
7. Signals and signs devices.
8. Windshield wipers.
9. Rear vision mirrors.
10. Doors and windows.
11. Exhaust systems.
12. Equipment for transporting wheelchairs.
13. Safety, security, and emergency equipment.
Collier Area Transit utilizes the electronic Zonar system to perform and document pre -trip and
post -trip inspections. A complete list of the Zonar Zone and Component Data is provided in
Exhibit G. The electronic reports generated by the Zonar system are reviewed each day by the
Operations Vendor, MV Transportation. When safety defects are discovered, the vehicle is taken
out of service and a defect sheet is completed by the Operations Supervisor and submitted to the
Fleet Management Division. The Fleet Management Shop Manager makes determinations
regarding when defects will be repaired, depending on the type of repair needed and the daily
workload. Defects that are not safety related are sometimes scheduled for later repair. When a
vehicle is taken out of service for repair, a spare vehicle is used to maintain service levels. The
Fleet Management Division documents the corrective actions taken as a result of any
deficiencies identified by the operator and records these actions in the FASTER software
program and on the written defect sheet. The defect sheet is kept by the Operations Vendor, MV
Transportation. Collier Area Transit is notified of the repair made when the vehicle is returned
to CAT.
In the rare circumstance that the Zonar System is not available, the driver will complete a manual
pre -trip report. See Exhibit H.
Post -Trip Report
During the scheduled trips and at the end of the day the operator uses the Zonar system to record
any defects and this information is submitted to the Maintenance Supervisor at the end of the
day. When defects are discovered, they are scheduled for repair using the same procedures as
the pre -trip process.
Lift Maintenance
As part of the preventative maintenance program regarding wheelchair lifts, a complete cycle of
the lift is performed during the operator's pre -trip inspection. The operators report, by the most
immediate means available, any lift failures.
The lifts are also inspected and serviced on preventative maintenance inspections. Instructions
for normal and emergency operations of the lift or ramp are carried or displayed in every
accessible vehicle.
N.
Road Calls
The Collier Area Transit defines a road call, or a revenue vehicle system failure, as the failure of
an in-service vehicle that causes the vehicle to be replaced en -route, or a mechanical system
failure that results in a significant schedule delay. When failures occur, they are called in to
dispatch, or the mechanic on call if the failure occurs after hours. A work order is generated that
indicates a road call job type code. The CAT Operations Supervisor determines whether the
vehicle can be driven back to the Fleet Management Division or should be towed. Road call
repairs are completed as soon as possible by the Fleet Management Division to reduce the
vehicle's downtime. A spare vehicle is used when necessary until the vehicle has been repaired.
The Fleet Management Division shop manager uses the FASTER fleet management software
program to analyze road call information. This practice allows the maintenance division to
identify failure trends, determine the underlying cause of the problem, and assist in making
modifications to the maintenance program as needed to minimize failures.
Cleaning
It is the responsibility of the driver to perform a walkthrough on the vehicle and ensure that any
debris on the flooring or step wells that could result any falls or slips. Any unsafe conditions are
corrected before any scheduled trips.
The driver reports all graffiti/etchings, gum, spills, or any other issues in the interior that would
warrant extra material and labor from normal clean-up, on their post -trip report.
The CAT maintenance staff is responsible for cleaning the interior of the vehicle on a daily basis
and the exterior of the vehicles is cleaned every other day.
The county staff at the Fleet Management Division are responsible for maintaining a clean shop.
Accidents
All accidents are tracked by the frequency, type, and to determine which party was at fault within
24 hours of the accident's occurrence. If accidents are subject to Florida Highway Patrol (FHP)
of Collier County Sheriff Office (CCSO) review, the determination of fault may take longer than
24 hours. In the event of an accident, drivers are to assist passengers to safety and determine if
medical help is required. Collier Area Transit contracts their operational staff, including labor
staff and drivers, with MV Transit America, Inc. The contracted company is responsible for
insurance coverage and accident issues. The MV General Manager oversees the accident
procedures for the contracted company. If Collier Area Transit is determined to be at fault for
the accident, an investigation is conducted by the MV Safety Team.
Vehicles will be inspected by Collier County Fleet Management for any mechanical defects that
may have contributed to the accident. The most recent work order for the vehicle will be
I
evaluated to verify the condition of the affected area prior to the accident. Findings will be
documented on the accident work order. Vehicle repairs are performed by the Fleet Management
Division or may be sublet. Repairs are performed as necessary and vehicles return to service
after they are deemed safe for operation. The accident form used by MV Transportation, Inc. is
attached as Exhibit I.
If the post -accident maintenance inspection concluded that a mechanical defect contributed to the
accident the maintenance supervisor will take appropriate action (retrain staff; tighten
maintenance plan; coordinate remedy with the parts manufacturer; and/or any other action
needed for the specific incident).
Information Management
The Collier Area Transit uses the FASTER fleet management software program to monitor
maintenance activities. The FASTER software is a robust program used for tracking all
maintenance repairs, maintenance costs, sublet repairs and other maintenance related issues. The
data base can be searched via canned reports, ad -hoc reports, and via crystal reports 9 or better
for advanced users. The Fleet Management Division shop manager analyzes work orders using
this program on a daily basis.
The Operations Superintendent and responsible for regularly monitoring and analyzing
maintenance data to identify trends, repeat repairs and make adjustments to the preventative
maintenance program based on this information.
Material Handling
Collier Area Transit and the Fleet Management Division provide their employees with
instructions on safe handling, first aid treatment, emergency procedures, and proper clean up
procedures of chemicals in the workplace. Knowing the potential flammability, explosion, and
reactivity of chemicals in the workplace are the rights of the employees under the Right -To -
Know -Law.
Collier Area Transit conducts monthly safety meetings to review procedures. There are also
clean up policies in the Fleet Management Division employee policy and procedures.
Material Safety Data Sheets
All chemicals, lubricants, cleaners etc., purchased accompany a Material Safety Data Sheet
(MSDS). A MSDS binder is maintained and made available to the employee upon request.
When a chemical is taken out of inventory the MSDS sheet is taken out of the binders and placed
in a dead file. All MSDS sheets are kept on file for at least thirty years.
10
When purchasing products for different functions careful consideration is taken as to the toxicity
and flammability of chemicals used. Environmentally friendly products are taken into
consideration when purchasing products.
Parts Inventory
The fleet parts division has one full-time employee. The parts inventory is located in the Fleet
Management Division. All vehicle related parts are entered into the FASTER software program.
Mechanics pull their own parts as needed and record them in the FASTER program which then
updates the work order data automatically. The FASTER parts module tracks all parts issued to
a unit and the technician who issued them via a technician ID number. The parts clerk and shop
manager oversee and ensure correct billing appears on the work orders.
The vehicle parts inventory consists of high demand parts, including tires, with a differential
assembly for a Gillig low -floor bus being the most valuable component. Parts that are not found
in the inventory are ordered through a bid process. These parts are monitored by the Parts
Manager and Master Technician for balancing and restocking. Annual inventories are
performed, where parts are expected to balance within 5%. Monthly 10% cyclical inventories
are also conducted.
The Intelligent Transportation System (ITS) component spare parts are stored in one of fleet's
offices at the CAT facility. MV's Information Technology (IT) Data Analyst and Fleet's
mechanics work together with the Public Transit & Neighborhood Enhancement (PTNE)
Operations Analyst to ensure documentation is entered in CarteGraph of broken parts for better
tracking when sent to manufacturer for repair. Annual inventories are performed by the County.
Warranty
A warranty recovery system, warranty records, and annual summaries of warranty claims
submitted and received are maintained by the Fleet Management Division. Warranty repairs are
identified by maintaining warranty information. When a component fails it is checked against
the file for expiration time and/or mileage to determine if it is still under warranty.
Documentation of warranty repairs and claims are kept in the FASTER software program to
guarantee the cost of the defects under warranty is paid by the equipment manufacturer and not
the agency. All warranty claims are pursued until the claim is settled.
The same process is maintained for the Intelligent Transportation System (ITS) component parts,
with the exception that the data is maintained by the Public Transit & Neighborhood
Enhancement (PTNE) Operations Analyst and information is maintained in the CarteGraph
system.
On Site Fueling
11
The Collier Area Transit displays the current FDEP Registration Placard on the front of the fuel
pump. The maintenance division also keeps the following information on file:
• The storage tank fuel inventory including tank water level.
• Monthly leak detection results.
• Monthly maintenance visual examinations.
• A copy of all test data results. Tightness, pressure and integrity.
• Repair, operation and maintenance records.
• Certificate of Financial Responsibility
The Collier Area Transit fuels fixed route vehicles each evening when they return from service.
The fuel is stored on a fuel truck tank owned by the Fleet Management Division and refilled
around every other day. The fuel is monitored electronically by the FASTER software program.
Fuel consumption is tracked by the Fleet Management Division, who bills CAT each month for
the amount of fuel they use.
When vehicles return from service, the CAT Operations Supervisors empty the fareboxes and the
vehicles' exterior and interior is then washed and cleaned. Afterwards, CAT Operations staff
fuel the vehicles and check the engine oil, transmission fluid, and coolant fluid levels. If any of
these fluid levels require additional fluid, staff adds the necessary fluids at this time. The CAT
Operations staff do not record fluid consumption; however, they are required to report unusual
consumption to the Fleet Management Division.
Disposition
Disposing of any asset must be approved in advance by the property custodian and County
Procurement. This includes donating property to another agency. If property is stolen, a police
report must be filed. A copy of the report is to be submitted to Procurement with a completed
asset form. Procurement will send the documentation to Finance once approved.
Assets purchased with grant funding may not be able to be disposed of without approval from the
grantor agency when required. Pursuant 2 CFR Part 200.313 disposition instructions must be
garnered from the Federal awarding agency prior to disposition if instructions are not provided
within the grant contract for grant federally funded equipment with a fair mark value of $5,000
of more. The managing Division will work with GCO staff as needed prior to disposition of
grant funded assets to determine federal compliance with disposition.
In addition, residual inventories of unused supplies with a value greater than $5,000 funded by
federal grant funding must be reported and compensated to the Federal government for its share
of unused inventory. or receive written instruction of how to handle such inventories (2 CFR Part
200.314). The managing Division will coordinate with GCO staff to further assist meeting
compliance as necessary.
Useful life determination will follow FDOT Standards identified in
http://www.tripsflorida.org/contracts.html.
12
Exhibit A
Vehicle Fleet Inventory
EQUIPMENT #
PURCHASE
YEAR
MAKE
ODEL
Milealm
Wheelchair
Accessible
60093
2006
GILLIG
29' Transit Bus
737,182
Yes
60094
2006
GILLIG
29' Transit Bus
760,834
Yes
CC2-240
2007
GILLIG
29' Transit Bus
599,848
Yes
CC2-242
2007
GILLIG
29' Transit Bus
558,868
Yes
CC2-243
2007
GILLIG
29' Transit Bus
579,177
Yes
CC2-497
2010
GILLIG
35' Transit Bus
650,359
Yes
CC2-498
2010
GILLIG
35' Transit Bus
622,125
Yes
CC2-499
2010
GILLIG
35' Transit Bus
648,200
Yes
CC2-513
2010
GILLIG
35' Transit Bus
449,689
Yes
CC2-514
2010
GILLIG
35' Transit Bus
487,737
Yes
CC2-619
2011
GILLIG
35' Transit Bus
429,941
Yes
CC2-620
2011
GILLIG
35' Transit Bus
401,181
Yes
CC2-621
2011
GILLIG
35' Transit Bus
379,649
Yes
CC2-659
2012
GILLIG
35' Transit Bus
430,821
Yes
CC2-660
2012
GILLIG
35' Transit Bus
420,220
Yes
CC2-799
2013
GILLIG
40' Transit Bus
427,618
Yes
CC2-800
2013
GILLIG
40' Transit Bus
403,109
Yes
CC2-675
2012
GILLIG
TRANSIT BUS
158,553
Yes
CC2-1008
2015
GILLIG
40' Transit Bus
286,720
Yes
CC2-1122
2015
FREIGHTLINER
28' GLAVAL BUS
47,754
Yes
CC2-1408
2016
GILLIG
35' Transit Bus
178,263
Yes
CC2-1409
2016
GILLIG
35' Transit Bus
146,175
Yes
CC2-1620
2017
GILLIG
30' transit bus
70,636
Yes
CC2-1621
2017
GILLIG
30' transit bus
62,045
Yes
CC2-1622
2017
GILLIG
30' transit bus
82,464
Yes
CC2-1623
2017
GILLIG
30' transit bus
89,191
Yes
CC2-1719
2018
GILLIG
30' transit bus
31,584
Yes
CC2-794
2013
CHEVROLET
Turtle Top
269,306
Yes
CC2-795
2013
CHEVROLET
Turtle Top
267,176
Yes
CC2-879
2014
FORD
Turtle Top
221,080
Yes
CC2-868
2012
VPG
MV 1
126,407
Yes
CC2-997
2014
VPG
MV1
108,145
Yes
CC2-1045
2015
CHEVROLET
GLAVAL
218,697
Yes
CC2-1046
2015
CHEVROLET
GLAVAL
218,631
Yes
13
CC2-1047
2015
CHEVROLET
GLAVAL
222,874
Yes
CC2-1048
2015
CHEVROLET
GLAVAL
198,050
Yes
CC2-1049
2015
CHEVROLET
GLAVAL
236,992
Yes
CC2-1113
2015
CHEVROLET
GLAVAL
206,914
Yes
CC2-1114
2015
CHEVROLET
GLAVAL
191,584
Yes
CC2-1115
2015
CHEVROLET
GLAVAL
183,385
Yes
CC2-1116
2015
CHEVROLET
GLAVAL
198,207
Yes
CC2-1117
2015
CHEVROLET
GLAVAL
203,716
Yes
CC2-1376
2016
VPG
MV1
89,424
Yes
CC2-1377
2016
VPG
MV1
29,240
Yes
CC2-1378
2016
VPG
MV1
44,860
Yes
CC2-1410
2016
CHEVROLET
GLAVAL
166,396
Yes
CC2-1411
2016
CHEVROLET
GLAVAL
141,496
Yes
CC2-1412
2016
CHEVROLET
GLAVAL
139,928
Yes
CC2-1842
2018
FORD
GLAVAL
93,495
Yes
CC2-1843
2018
FORD
GLAVAL
82,745
Yes
CC2-1844
2018
FORD
GLAVAL
91,067
Yes
CC2-1845
2018
FORD
GLAVAL
82,678
Yes
CC2-2194
2019
FORD
TRANSIT
6,228
Yes
CC2-2195
2019
FORD
TRANSIT
6,527
Yes
CC2-2196
2019
FORD
TRANSIT
5,281
Yes
CC2-2197
2019
FORD
TRANSIT
5,077
Yes
CC2-2342
2019
FORD
CHALLENGER
1,657
Yes
CC2-2343
2019
FORD
CHALLENGER
1,710
Yes
CC2-2344
2019
FORD
CHALLENGER
1,686
Yes
CC2-2345
2019
FORD
CHALLENGER
1,657
Yes
605
2013
Ford
E350
164639
Yes
610
2013
Ford
E350
192318
Yes
615
2013
Ford
E350
189333
Yes
616
2013
Ford
E350
181226
Yes
1501
2016
Ford
E350
132449
Yes
1503
2016
Ford
E350
114877
Yes
14
Exhibit B
Fleet Organizational Chart
FLEET MANAGEMENT DIVISION
Provide efficient and effective centralized fleet services for Collier County Government vehicles and equipment including acquisition,
disposal, maintenance, and fueling services. Maintain a cost effective replacement program for all County vehicles and equipment.
15
Exhibit C
Maintenance Position Descriptions
Class Code 12245a
COLLIER COUNTY, FLORIDA
CLASSIFICATION SPECIFICATION
Pay Grade: 18
CLASSIFICATION TITLE: AUTOMOTIVE TECHNICIAN, PRINCIPAL
PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform lead mechanical work involving repair and maintenance of vehicles,
light/heavy equipment, fire/emergency vehicles, maintenance equipment, and other automotive/mechanical machinery.
Manages maintenance shops and supervises maintenance personnel. Oversees maintenance/repair quality control
program.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not
exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Other duties may be required and assigned.
Provides direction, guidance, and assistance to employees; provides training as needed; assigns daily work activities.
Assists in supervising main shop operations/activities; opens/closes shop, computers, and work stations; organizes,
prioritizes, and assigns projects, work orders, and work activities; monitors status of work, inspects completed work,
and troubleshoots problem situations; assists other technicians in diagnosing problems; supervises main shop
operations and shop personnel in absence of supervisor.
Manages satellite shop operations and supervises shop personnel. Manages main shop operations and supervises
personnel in the absence of the Maintenance Supervisor. Sets priorities for shop operations.
Oversees maintenance/repair quality control program. Provides technical oversight and evaluates the quality of repair
work of other automotive technicians.
Makes decisions on outsourcing work to outside vendors and shops. Makes decisions on parts and tools purchases.
Creates and updates work orders; generates daily reports of status of work orders. Distributes work orders to other
technicians.
Provides assistance to County departments or other customers; makes reservations for loaner vehicles and dispatches
loaner vehicles; issues vehicles, fuel keys, and fuel credit cards for authorized users; performs lock -out of electronic
keys in systems as appropriate.
16
Assists in maintaining inventory of department equipment, parts, tires, tools, and supplies; ensures availability of
adequate materials to conduct work activities; initiates requests for new/replacement materials; charges out parts to
work orders; assists in preparing specifications for new vehicles/equipment; picks up/delivers materials as needed.
Assists in ensuring compliance with all applicable laws, rules, regulations, standards, policies and procedures; ensures
adherence to established safety procedures; monitors work environment and use of safety equipment to ensure safety of
employees and other individuals; initiates any actions necessary to correct deviations or violations; reports accidents
and incidents.
Performs general mechanical repair work on vehicles, trucks, light equipment, heavy machinery, grounds maintenance
equipment, ambulances, fire trucks, small engines, or other automotive/mechanical equipment.
Inspects, tests, and diagnoses problems involving various systems/components of vehicles or equipment, such as
gasoline/diesel engines, ignition systems, computerized engine controls, electronic fuel injection systems,
transmissions, differentials, steering systems, electrical systems, suspension systems, hydraulic systems, brake systems,
drive train systems, engine cooling systems, fuel systems, charging systems, starting systems, exhaust systems,
emission systems, inflatable restraint systems, heating/air conditioning systems, or lighting systems.
Examines vehicles/equipment to determine necessary repair or maintenance work; conducts diagnostic testing; consults
with drivers or equipment operators to obtain input on problems, assist in diagnosing problems, or prevent future
problems; determines parts/supplies necessary to conduct repairs.
Performs appropriate repair, removal, replacement, rebuilding, or maintenance work on vehicle/equipment systems and
components; removes or replaces brakes, wheels, steering components, shocks, transmissions, vehicle cylinder heads,
differentials, suspension springs, starters, alternators, thermostats, water pumps, radiators, mufflers, or other
components; removes or replaces engines, engine parts, and engine gaskets; checks engine timing and performance;
turns or replaces rotors/drums; replaces rings, bearings, and universal joints; grinds valves; repairs/replaces clutches;
rebuilds generators and carburetors; adjusts, repairs, or relines brakes; replaces air brake chambers; rebuilds fuel
injection pumps; repairs air conditioning systems and recovers refrigerant; replaces air conditioning compressors,
hoses, and filters; repairs defective wiring; repairs door lock cylinders; installs, repairs, or replaces doors, lifts, seats,
seat upholstery, radios, lights, sirens, windows, mirrors, or trailer jacks; installs external fuel tanks; conducts emission
systems testing.
Performs general welding and fabrication work; rebuilds equipment and repairs body/frame damage; repairs
broken/cracked parts or fabricates new parts; repairs and fabricates frames; cuts metal and welds metal components;
fills holes and removes minor dents; replaces truck fenders; repairs bent/damaged trailer frames and ramps.
Performs routine and preventive maintenance on vehicles and equipment; pumps fuel into vehicles; checks fluid levels
and replaces fluids as needed; drains/replaces oil; changes/replaces filters and batteries; removes/replaces belts, hoses,
fuses, bulbs, blades, and other parts; flushes radiators and coolant systems; replaces spark plugs and wires; lubricates
mechanical parts and greases equipment; services air conditioning systems; aligns wheels; checks air pressure level of
tires; patches holes/punctures in tires; repairs/replaces damaged tires; rotates and balances tires.
Tests vehicles, machinery, equipment, and parts to ensure proper operations; conducts road tests of vehicles undergoing
repair.
Operates a variety of machinery, equipment, and tools associated with repairing, maintaining and testing vehicles and
equipment, which may include a service truck, heavy machinery, light equipment, forklift, vehicle lift, hoists, engine
analyzer, tire changer, battery charger, brake lathe, hydraulic jack, air compressor, pressure washer, generator,
refrigerant recovery machine, drill, drill press, bench grinder, pump, air tools, welder, cutting torch, gauges, meters,
diagnostic instruments, mechanic tools, or two-way radio.
Transports, loads and unloads various equipment, parts, and materials used in projects.
Makes emergency service calls for disabled vehicles/equipment at work sites or on the road; contacts and dispatches
outside service providers for road calls, repairs, or towing.
17
Performs general cleaning/maintenance tasks necessary to keep tools/equipment in operable condition, which may
include inspecting equipment, greasing equipment, washing/cleaning vehicles and equipment, or cleaning shop/work
areas; monitors equipment operations to maintain efficiency and safety; reports faulty equipment.
Maintains vehicle/equipment service records, warranty records, or other documentation of work activities.
Prepares or completes various forms, reports, correspondence, logs, checklists, work orders, work order reports,
vehicle/equipment maintenance reports, warranty records, insurance claims, inventory records, mechanic accountability
reports, or other documents.
Receives various forms, reports, correspondence, work orders, invoices, diagnostic reports, vehicle/equipment
maintenance reports, vendor reports, preventive maintenance schedules, preventive maintenance reports, inventory
records, motor pool reports, flow charts, diagrams, schematics, service manuals, service bulletins, parts catalogs,
policies, procedures, reference materials, or other documentation; reviews, completes, processes, forwards or retains as
appropriate.
Operates a computer to enter, retrieve, review or modify data; utilizes word processing, spreadsheet, database, work
order system, diagnostics, Internet, e-mail, or other programs.
Communicates with supervisor, employees, other departments, vendors/suppliers, the public, outside agencies, and
other individuals as needed to organize work activities, review status of work, exchange information, or resolve
problems.
Maintains an awareness of new parts/equipment, procedures, trends, and advances in the profession; reads professional
literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Organizes, receives, and prepares vehicles for auction.
Delivers or picks up vehicles to/from outside service providers.
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
In the event of a declared state of emergency, employees in this classification may be called to work during days or
hours other than those for which they are regularly scheduled.
MINIMUM QUALIFICATIONS
High school diploma or GED; supplemented by vocational/technical training in mechanics and automotive/mechanical
maintenance; supplemented by five (5) years of previous experience and/or training that includes mechanics,
automotive/mechanical maintenance, welding, and vehicle/equipment operation; or any equivalent combination of
education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must
possess a valid Forklift Operator Certification or attain certification within six months of hire. Must be knowledgeable
and be proficient in the operation of the Collier County Fleet Management computer data automation system and
computer diagnostic systems. Must possess and maintain current Master Automotive Service Excellence (ASE)
Certification in either Automobiles or Heavy/Medium Trucks. Must possess and maintain a valid Florida Driver's
License with any applicable endorsements and maintain eligibility requirements and endorsement(s) to drive a County
vehicle as provided in CMA 5805. Must maintain a current Class A Commercial Driver's License (CDL) or a Class B
CDL with all endorsements for fuel truck operation and fuel delivery. Must communicate clearly and effectively in
English both verbally and in writing. Fingerprinting required.
IN
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to review, classify, categorize, prioritize, and/or analyze data. Includes
exercising discretion in determining data classification, and in referencing such analysis to established standards for
the purpose of recognizing actual or probable interactive effects and relationships.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding
the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate and control the actions of
equipment, machinery, tools and/or materials requiring complex and rapid adjustments.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and
information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the
ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret
graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions
furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify
methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving
evaluation of information against measurable or verifiable criteria.
Leadership: Requires the ability to set the direction for others to follow for successful job accomplishment and goal
attainment; the ability to cause others to want to follow.
Customer Service: Requires the ability to ascertain the needs of customers and determine means to meet those needs.
Financial Accountability: Requires the ability to determine the most economical means to complete a task and the
dependability to expend County funds in a responsible manner.
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically
involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which
may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight.
Sensory Requirements: Most tasks require the ability to perceive and discriminate colors or shades of colors, sounds,
odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental
conditions, such as dirt, dust, pollen, odors, wetness, humidity, temperature and noise extremes, fumes, machinery,
vibrations, electric currents, traffic hazards, bright/dim light, or toxic agents.
Collier County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County
will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and
current employees to discuss potential accommodations with the employer.
19
Class Code: 12235a
Pay Grade: 17
COLLIER COUNTY, FLORIDA
CLASSIFICATION SPECIFICATION
CLASSIFICATION TITLE: AUTOMOTIVE TECHNICIAN, MASTER
PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform diagnosis and skilled/general mechanical work involving repair and
maintenance of vehicles, light/heavy equipment, fire/emergency vehicles, maintenance equipment, and other
automotive/mechanical machinery. Oversees and evaluates the work of Apprentice and Journeyman Automotive
Technicians. Performs as team leader when teamwork is required. Provides technical training to other automotive
technicians.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not
exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Other duties may be required and assigned.
Receives work orders and performs independent skilled mechanical repair work on vehicles, trucks, light equipment,
heavy machinery, grounds maintenance equipment, ambulances, fire trucks, small engines, or other
automotive/mechanical equipment. Diagnoses technical problems of vehicles and equipment, and transfers work order
to other technicians for repair. Provides technical oversight and evaluates the quality of repair work of other
automotive technicians.
Manages shop operations in the absence of the Maintenance Supervisor or other shop managers. During these periods,
makes decisions on shop priorities, asset distribution, outsourcing, and repair part purchases.
Recommends organizational operating procedure and efficiency improvements to the Maintenance Supervisor and
Department Director.
Inspects, tests, and diagnoses problems involving various systems/components of vehicles or equipment, such as
gasoline/diesel engines, ignition systems, computerized engine controls, electronic fuel injection systems,
transmissions, differentials, steering systems, electrical systems, suspension systems, hydraulic systems, brake systems,
drive train systems, engine cooling systems, fuel systems, charging systems, starting systems, exhaust systems,
emission systems, inflatable restraint systems, heating/air conditioning systems, or lighting systems.
Examines vehicles/equipment to determine necessary repair or maintenance work; conducts diagnostic testing; consults
with drivers or equipment operators to obtain input on problems, assist in diagnosing problems, or prevent future
problems; determines parts/supplies necessary to conduct repairs.
Performs appropriate repair, removal, replacement, rebuilding, or maintenance work on vehicle/equipment systems and
components; removes or replaces brakes, wheels, steering components, shocks, transmissions, vehicle cylinder heads,
differentials, suspension springs, starters, alternators, thermostats, water pumps, radiators, mufflers, or other
components; removes or replaces engines, engine parts, and engine gaskets; checks engine timing and performance;
turns or replaces rotors/drums; replaces rings, bearings, and universal joints; grinds valves; repairs/replaces clutches;
rebuilds generators and carburetors; adjusts, repairs, or relines brakes; replaces air brake chambers; repairs air
20
conditioning systems and recovers refrigerant; replaces air conditioning compressors, hoses, and filters; repairs
defective wiring; repairs door lock cylinders; installs, repairs, or replaces doors, lifts, seats, seat covers, radios, lights,
sirens, windows, mirrors, or trailer jacks; installs external fuel tanks.
Performs general welding and fabrication work; rebuilds equipment and repairs body/frame damage; repairs
broken/cracked parts or fabricates new parts; repairs and fabricates frames; cuts metal and welds metal components;
fills holes and removes minor dents; replaces truck fenders; repairs bent/damaged trailer ramps.
Performs routine and preventive maintenance on vehicles and equipment; pumps fuel into vehicles; checks fluid levels
and replaces fluids as needed; drains/replaces oil; changes/replaces filters and batteries; removes/replaces belts, hoses,
fuses, bulbs, blades, and other parts; flushes radiators and coolant systems; replaces spark plugs and wires; lubricates
mechanical parts and greases equipment; services air conditioning systems; aligns wheels; checks air pressure level of
tires; patches holes/punctures in tires; repairs/replaces damaged tires; rotates and balances tires.
Tests vehicles, machinery, equipment, and parts to ensure proper operations; conducts road tests of vehicles undergoing
repair.
Operates a variety of machinery, equipment, and tools associated with repairing, maintaining and testing vehicles and
equipment, which may include a service truck, heavy machinery, light equipment, forklift, vehicle lift, hoists, engine
analyzer, tire changer, battery charger, brake lathe, hydraulic jack, air compressor, pressure washer, generator,
refrigerant recovery machine, drill, drill press, bench grinder, pump, air tools, welder, cutting torch, gauges, meters,
diagnostic instruments, mechanic tools, or two-way radio.
Transports, loads and unloads various equipment, parts, and materials used in projects.
Makes emergency service calls for disabled vehicles/equipment at work sites or on the road.
Performs general cleaning/maintenance tasks necessary to keep tools/equipment in operable condition, which may
include inspecting equipment, greasing equipment, washing/cleaning vehicles and equipment, or cleaning shop/work
areas; repairs fuel island pumps; monitors equipment operations to maintain efficiency and safety; reports faulty
equipment.
Monitors inventory of department equipment, parts, tires, tools, and supplies; ensures availability of adequate materials
to conduct work activities; initiates requests for new/replacement materials; picks up/delivers materials as needed.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees
and other individuals; reports accidents and incidents.
Maintains vehicle/equipment service records, warranty records, or other documentation of work activities.
Prepares or completes various forms, reports, correspondence, logs, checklists, work orders, service/repair records, or
other documents.
Receives various forms, reports, correspondence, work orders, vehicle/equipment maintenance reports, flow charts,
diagrams, schematics, service manuals, service bulletins, parts catalogs, policies, procedures, reference materials, or
other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; utilizes work order system, diagnostics, Internet, e-mail,
or other programs.
Communicates with supervisor, employees, other departments, vendors/suppliers, the public, outside agencies, and
other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve
problems.
Maintains an awareness of new parts/equipment, procedures, trends, and advances in the profession; reads professional
literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
21
ADDITIONAL FUNCTIONS
Provides assistance to other employees or departments as needed.
Performs other related duties as required.
In the event of a declared state of emergency, employees in this classification may be called to work during days or
hours other than those for which they are regularly scheduled.
MINIMUM QUALIFICATIONS
High school diploma or GED; supplemented by vocational/technical training in mechanics and automotive/mechanical
maintenance; supplemented by five (5) years previous experience and/or training involving mechanics,
automotive/mechanical maintenance, welding, and vehicle/equipment operation; or any equivalent combination of
education, training, and experience that provides the requisite knowledge, skills, and abilities for this job. Must possess
and maintain valid Forklift Operator Certification or attain certification within six months of hire. Must possess and
maintain current Automotive Service Excellence (ASE) Master Technician Certifications in both Automobiles and
Heavy/Medium Trucks. Must be proficient in knowledge and operation of the County Fleet Management computer
data system and all County -owned automotive computer diagnostic systems. Must possess and maintain a valid Florida
Driver's License with any applicable endorsements and maintain eligibility requirements and endorsement(s) to drive a
County vehicle as provided in CMA 5805. Must maintain a current Class A Commercial Driver's License (CDL) or a
Class B CDL with all endorsements required for fuel truck operation and fuel delivery. Must communicate effectively
and clearly in English both verbally and in writing. Fingerprinting required.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to determine, calculate, tabulate, and/or summarize data. Includes performing
subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding
the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control
the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and
information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the
ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret
graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions
furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify
methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving
evaluation of information against measurable or verifiable criteria.
Leadership:
Customer Service:
Financial Accountability:
22
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically
involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which
may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight.
Sensory Requirements: Most tasks require the ability to perceive and discriminate colors or shades of colors, sounds,
odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental
conditions, such as dirt, dust, pollen, odors, wetness, humidity, temperature and noise extremes, fumes, machinery,
vibrations, electric currents, traffic hazards, bright/dim light, or toxic agents.
Collier County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County
will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and
current employees to discuss potential accommodations with the employer.
23
Class Code: 12242
COLLIER COUNTY, FLORIDA
CLASSIFICATION SPECIFICATION
Pay Grade: 15
CLASSIFICATION TITLE: AUTOMOTIVE TECHNICIAN, JOURNEYMAN
PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform skilled and general mechanical manual work involving repair and
maintenance of vehicles, light/heavy equipment, fire/emergency vehicles, maintenance equipment, and other
automotive/mechanical machinery. Oversees the work of Automotive Technician, Apprentice.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. The omission of specific statements of the duties does not
exclude them from the classification if the work is similar, related, or a logical assignment for this classification.
Other duties may be required and assigned.
Receives work orders and performs independent skilled mechanical repair work on vehicles, trucks, light equipment,
heavy machinery, grounds maintenance equipment, ambulances, fire trucks, small engines, or other
automotive/mechanical equipment.
Inspects, tests, and diagnoses problems involving various systems/components of vehicles or equipment, such as
gasoline/diesel engines, ignition systems, computerized engine controls, electronic fuel injection systems,
transmissions, differentials, steering systems, electrical systems, suspension systems, hydraulic systems, brake systems,
drive train systems, engine cooling systems, fuel systems, charging systems, starting systems, exhaust systems,
emission systems, inflatable restraint systems, heating/air conditioning systems, or lighting systems.
Examines vehicles/equipment to determine necessary repair or maintenance work; conducts diagnostic testing; consults
with drivers or equipment operators to obtain input on problems, assist in diagnosing problems, or prevent future
problems; determines parts/supplies necessary to conduct repairs.
Performs appropriate repair, removal, replacement, rebuilding, or maintenance work on vehicle/equipment systems and
components; removes or replaces brakes, wheels, steering components, shocks, transmissions, vehicle cylinder heads,
differentials, suspension springs, starters, alternators, thermostats, water pumps, radiators, mufflers, or other
components; removes or replaces engines, engine parts, and engine gaskets; checks engine timing and performance;
turns or replaces rotors/drums; replaces rings, bearings, and universal joints; grinds valves; repairs/replaces clutches;
rebuilds generators and carburetors; adjusts, repairs, or relines brakes; replaces air brake chambers; repairs air
conditioning systems and recovers refrigerant; replaces air conditioning compressors, hoses, and filters; repairs
defective wiring; repairs door lock cylinders; installs, repairs, or replaces doors, lifts, seats, seat covers, radios, lights,
sirens, windows, mirrors, or trailer jacks; installs external fuel tanks.
Performs general welding and fabrication work; rebuilds equipment and repairs body/frame damage; repairs
broken/cracked parts or fabricates new parts; repairs and fabricates frames; cuts metal and welds metal components;
fills holes and removes minor dents; replaces truck fenders; repairs bent/damaged trailer ramps.
24
Performs routine and preventive maintenance on vehicles and equipment; pumps fuel into vehicles; checks fluid levels
and replaces fluids as needed; drains/replaces oil; changes/replaces filters and batteries; removes/replaces belts, hoses,
fuses, bulbs, blades, and other parts; flushes radiators and coolant systems; replaces spark plugs and wires; lubricates
mechanical parts and greases equipment; services air conditioning systems; aligns wheels; checks air pressure level of
tires; patches holes/punctures in tires; repairs/replaces damaged tires; rotates and balances tires.
Tests vehicles, machinery, equipment, and parts to ensure proper operations; conducts road tests of vehicles undergoing
repair.
Operates a variety of machinery, equipment, and tools associated with repairing, maintaining and testing vehicles and
equipment, which may include a service truck, heavy machinery, light equipment, forklift, vehicle lift, hoists, engine
analyzer, tire changer, battery charger, brake lathe, hydraulic jack, air compressor, pressure washer, generator,
refrigerant recovery machine, drill, drill press, bench grinder, pump, air tools, welder, cutting torch, gauges, meters,
diagnostic instruments, mechanic tools, or two-way radio.
Transports, loads and unloads various equipment, parts, and materials used in projects. With necessary certifications
and qualifications, fuel transports could be required.
Makes emergency service calls for disabled vehicles/equipment at work sites or on the road. Schedules on -call duties
required with flexible work schedule.
Performs general cleaning/maintenance tasks necessary to keep tools/equipment in operable condition, which may
include inspecting equipment, greasing equipment, washing/cleaning vehicles and equipment, or cleaning shop/work
areas; repairs fuel island pumps; monitors equipment operations to maintain efficiency and safety; reports faulty
equipment.
Monitors inventory of department equipment, parts, tires, tools, and supplies; ensures availability of adequate materials
to conduct work activities; initiates requests for new/replacement materials; picks up/delivers materials as needed.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees
and other individuals; reports accidents and incidents.
Maintains vehicle/equipment service records, warranty records, or other documentation of work activities.
Prepares or completes various forms, reports, correspondence, logs, checklists, work orders, service/repair records, or
other documents.
Receives various forms, reports, correspondence, work orders, vehicle/equipment maintenance reports, flow charts,
diagrams, schematics, service manuals, service bulletins, parts catalogs, policies, procedures, reference materials, or
other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; utilizes work order system, diagnostics, Internet, e-mail,
or other programs.
Communicates with supervisor, employees, other departments, vendors/suppliers, the public, outside agencies, and
other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve
problems.
Maintains an awareness of new parts/equipment, procedures, trends, and advances in the profession; reads professional
literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Provides assistance to other employees or departments as needed.
25
Performs other related duties as required.
In the event of a declared state of emergency, employees in this classification may be called to work during days or
hours other than those for which they are regularly scheduled.
MINIMUM QUALIFICATIONS
High school diploma or GED; supplemented by vocational/technical training in mechanics and automotive/mechanical
maintenance; supplemented by three (3) years previous experience and/or training involving mechanics,
automotive/mechanical maintenance, welding, and vehicle/equipment operation; or any equivalent combination of
education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must
possess and maintain valid Forklift Operator Certification or attain certification within six months of hire. Must
possess and maintain valid Automotive Service Excellence (ASE) Technician Certification in at least two specialties
from National Institute for Automotive Service Excellence. Must possess and maintain a valid Florida Driver's License
with any applicable endorsements and maintain eligibility requirements and endorsement(s) to drive a County vehicle
as provided in CMA 5805. Must attain a Class B Commercial Driver's License (CDL) within six months of hire. Must
communicate clearly in English both verbally and in writing. Fingerprinting required.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to determine, calculate, tabulate, and/or summarize data. Includes performing
subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding
the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control
the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and
information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the
ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret
graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions
furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify
methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving
evaluation of information against measurable or verifiable criteria.
Leadership:
Customer Service:
Financial Accountability:
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically
involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which
may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight.
26
Sensory Requirements: Most tasks require the ability to perceive and discriminate colors or shades of colors, sounds,
odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental
conditions, such as dirt, dust, pollen, odors, wetness, humidity, temperature and noise extremes, fumes, machinery,
vibrations, electric currents, traffic hazards, bright/dim light, or toxic agents.
Collier County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County
will provide reasonable accommodations to quaked individuals with disabilities and encourages both prospective and
current employees to discuss potential accommodations with the employer.
27
Class Code 12240
COLLIER COUNTY, FLORIDA
CLASSIFICATION SPECIFICATION
Pay Grade: 13
CLASSIFICATION TITLE: AUTOMOTIVE TECHNICIAN, APPRENTICE
PURPOSE OF CLASSIFICATION
The purpose of this classification is to perform supervised technical and mechanical work involving repair and
maintenance of vehicles, light/heavy equipment, fire/emergency vehicles, grounds maintenance equipment, and other
automotive/mechanical machinery.
ESSENTIAL FUNCTIONS
The following duties are normal for this position. Most duties require supervision or oversight by a higher level
and more experienced automotive technicians. The omission of specific statements of the duties does not exclude
them from the classification if the work is similar, related, or a logical assignment for this classification. Other
duties may be required and assigned.
Performs technical and general mechanical repair work on vehicles, trucks, light equipment, heavy machinery, grounds
maintenance equipment, ambulances, fire trucks, small engines, or other automotive/mechanical equipment.
Inspects, tests, and diagnoses problems involving various systems/components of vehicles or equipment, such as
gasoline/diesel engines, ignition systems, computerized engine controls, electronic fuel injection systems,
transmissions, differentials, steering systems, electrical systems, suspension systems, hydraulic systems, brake systems,
drive train systems, engine cooling systems, fuel systems, charging systems, starting systems, exhaust systems,
emission systems, inflatable restraint systems, heating/air conditioning systems, or lighting systems.
Examines vehicles/equipment to determine necessary repair or maintenance work; conducts diagnostic testing; consults
with drivers or equipment operators to obtain input on problems, assist in diagnosing problems, or prevent future
problems; determines parts/supplies necessary to conduct repairs.
Performs appropriate repair, removal, replacement, rebuilding, or maintenance work on vehicle/equipment systems and
components; removes or replaces brakes, wheels, steering components, shocks, transmissions, vehicle cylinder heads,
differentials, suspension springs, starters, alternators, thermostats, water pumps, radiators, mufflers, or other
components; removes or replaces engines, engine parts, and engine gaskets; checks engine timing and performance;
turns or replaces rotors/drums; replaces rings, bearings, and universal joints; grinds valves; repairs/replaces clutches;
rebuilds generators and carburetors; adjusts, repairs, or relines brakes; replaces air brake chambers; repairs air
conditioning systems and recovers refrigerant; replaces air conditioning compressors, hoses, and filters; repairs
defective wiring; repairs door lock cylinders; installs, repairs, or replaces doors, lifts, seats, seat covers, radios, lights,
sirens, windows, mirrors, or trailer jacks; installs external fuel tanks.
Performs general welding and fabrication work; rebuilds equipment and repairs body/frame damage; repairs
broken/cracked parts or fabricates new parts; repairs and fabricates frames; cuts metal and welds metal components;
fills holes and removes minor dents; replaces truck fenders; repairs bent/damaged trailer ramps.
%:
Performs routine and preventive maintenance on vehicles and equipment; pumps fuel into vehicles; checks fluid levels
and replaces fluids as needed; drains/replaces oil; changes/replaces filters and batteries; removes/replaces belts, hoses,
fuses, bulbs, blades, and other parts; flushes radiators and coolant systems; replaces spark plugs and wires; lubricates
mechanical parts and greases equipment; services air conditioning systems; aligns wheels; checks air pressure level of
tires; patches holes/punctures in tires; repairs/replaces damaged tires; rotates and balances tires.
Tests vehicles, machinery, equipment, and parts to ensure proper operations; conducts road tests of vehicles undergoing
repair.
Operates a variety of machinery, equipment, and tools associated with repairing, maintaining and testing vehicles and
equipment, which may include a service truck, heavy machinery, light equipment, forklift, vehicle lift, hoists, engine
analyzer, tire changer, battery charger, brake lathe, hydraulic jack, air compressor, pressure washer, generator,
refrigerant recovery machine, drill, drill press, bench grinder, pump, air tools, welder, cutting torch, gauges, meters,
diagnostic instruments, mechanic tools, or two-way radio.
Transports, loads and unloads various equipment, parts, and materials used in projects. Fuel transports could be
required with the necessary certifications and qualifications.
Makes emergency service calls for disabled vehicles/equipment at work sites or on the road. Scheduled on -call duties
required with flexible work schedule.
Performs general cleaning/maintenance tasks necessary to keep tools/equipment in operable condition, which may
include inspecting equipment, greasing equipment, washing/cleaning vehicles and equipment, or cleaning shop/work
areas; repairs fuel island pumps; monitors equipment operations to maintain efficiency and safety; reports faulty
equipment.
Monitors inventory of department equipment, parts, tires, tools, and supplies; ensures availability of adequate materials
to conduct work activities; initiates requests for new/replacement materials; picks up/delivers materials as needed.
Follows safety procedures, utilizes safety equipment, and monitors work environment to ensure safety of employees
and other individuals; reports accidents and incidents.
Maintains vehicle/equipment service records, warranty records, or other documentation of work activities.
Prepares or completes various forms, reports, correspondence, logs, checklists, work orders, service/repair records, or
other documents.
Receives various forms, reports, correspondence, work orders, vehicle/equipment maintenance reports, flow charts,
diagrams, schematics, service manuals, service bulletins, parts catalogs, policies, procedures, reference materials, or
other documentation; reviews, completes, processes, forwards or retains as appropriate.
Operates a computer to enter, retrieve, review or modify data; utilizes work order system, diagnostics, Internet, e-mail,
or other programs.
Communicates with supervisor, employees, other departments, vendors/suppliers, the public, outside agencies, and
other individuals as needed to coordinate work activities, review status of work, exchange information, or resolve
problems.
Maintains an awareness of new parts/equipment, procedures, trends, and advances in the profession; reads professional
literature; maintains professional affiliations; attends workshops and training sessions as appropriate.
ADDITIONAL FUNCTIONS
Provides assistance to other employees or departments as needed.
441
Performs other related duties as required.
In the event of a declared state of emergency, employees in this classification may be called to work during days or
hours other than those for which they are regularly scheduled.
MINIMUM QUALIFICATIONS
High school diploma or GED; supplemented by vocational/technical training in mechanics and automotive/mechanical
maintenance; supplemented by one (1) year previous experience and/or training involving mechanics,
automotive/mechanical maintenance, welding, and vehicle/equipment operation; or any equivalent combination of
education, training, and experience which provides the requisite knowledge, skills, and abilities for this job. Must
attain Forklift Operator Certification within one year of hire. Must possess and maintain a valid Florida Driver's
License with any applicable endorsements and maintain eligibility requirements and endorsement(s) to drive a County
vehicle as provided in CMA 5805. Must possess a Class B Commercial Driver's License (CDL) or attain within six
months of hire. Must communicate clearly in English, both verbally and in writing. Fingerprinting required.
PERFORMANCE APTITUDES
Data Utilization: Requires the ability to determine, calculate, tabulate, and/or summarize data. Includes performing
subsequent actions in relation to these computational operations.
Human Interaction: Requires the ability to provide guidance, assistance, and/or interpretation to others regarding
the application of procedures and standards to specific situations.
Equipment, Machinery, Tools, and Materials Utilization: Requires the ability to operate, maneuver and/or control
the actions of equipment, machinery, tools, and/or materials used in performing essential functions.
Verbal Aptitude: Requires the ability to utilize a wide variety of reference, descriptive, and/or advisory data and
information.
Mathematical Aptitude: Requires the ability to perform addition, subtraction, multiplication, and division; the
ability to calculate decimals and percentages; the ability to utilize principles of fractions; and the ability to interpret
graphs.
Functional Reasoning: Requires the ability to apply principles of rational systems; to interpret instructions
furnished in written, oral, diagrammatic, or schedule form; and to exercise independent judgment to adopt or modify
methods and standards to meet variations in assigned objectives.
Situational Reasoning: Requires the ability to exercise judgment, decisiveness and creativity in situations involving
evaluation of information against measurable or verifiable criteria.
Leadership:
Customer Service:
Financial Accountabilitv:
ADA COMPLIANCE
Physical Ability: Tasks require the ability to exert moderate, though not constant physical effort, typically
involving some combination of climbing and balancing, stooping, kneeling, crouching, and crawling, and which
may involve some lifting, carrying, pushing and/or pulling of objects and materials of moderate weight.
NEI
Sensory Requirements: Most tasks require the ability to perceive and discriminate colors or shades of colors, sounds,
odor, depth, texture, and visual cues or signals. Some tasks require the ability to communicate orally.
Environmental Factors: Performance of essential functions may require exposure to adverse environmental
conditions, such as dirt, dust, pollen, odors, wetness, humidity, temperature and noise extremes, fumes, machinery,
vibrations, electric currents, traffic hazards, bright/dim light, or toxic agents.
Collier County is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, the County
will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and
current employees to discuss potential accommodations with the employer.
31
Exhibit D
Fleet Maintenance Division Policies and
Procedures
COLLIER COUNTY
FLEET MANAGEMENT DIVISION
POLICIES AND PROCEDURES
DECEMBER 2018
The following policies and procedures have been established for all members of the Fleet
Management Division for the purpose of maintaining a professional and safe work environment
for our employees and providing productive, efficient, high quality services and support to our
customers. These policies supersede all previous versions. Some policies coincide directly with
established County policies; some policies are workplace specific to Fleet Management but are
not in disagreement with County policies. Violations of these policies and procedures will be
handled fairly according to established policies and procedures of the Collier County Human
Resources Division.
1. Safety — Safety is the #1 priority of the Fleet Management Division. This includes the safety
of our employees and the safety of our customers. Fleet Management members shall follow
all established County and division safety rules, plus all commonsense safety precautions
inherent in a shop environment. All responsible personnel shall ensure vehicles and
equipment leaving our shops are in safe physical condition and safe operating condition.
Shop tools and equipment found to have safety deficiencies will be tagged, taken out of
service, and immediately reported to the Maintenance Supervisor, Principal Automotive
Technician, or designated Shop Supervisor. Report all safety hazards, incidents, accidents,
injuries, and/or property damage to your supervisor immediately.
2. Customers in Shop Areas — For safety reasons, no customers are permitted in the shop work
areas without an escort from Fleet Management. If a customer, vendor, or person from the
public enters the shop work areas at any of our shops without authorization, politely and
tactfully ask them to leave for reasons of safety. You should redirect them to the customer
reception areas or, in the cases of our Davis, Immokalee, and Radio Road shops, to an area
away from shop hazards.
3. Workday Starting Time - All members are expected to be present in uniform, in their
designated workplace, and begin work at their scheduled starting time. All members should
enter through the main shop entrance or lobby when beginning the shift or when returning
from lunch if you leave the building. This assists the shop supervisor in tracking who is in or
out of the building. A member unable to report for work at the scheduled starting time should
contact his/her immediate supervisor at least one-half hour prior to the scheduled starting
time. All hourly Fleet Management employees shall be logged onto FASTER either for
32
direct labor, indirect labor, training, lunch, or break period for the entire workday. Members
should not log into FASTER earlier than five minutes prior to the scheduled starting time
unless approved by their supervisor.
4. Workday Ending Time — All members are expected to remain working at their designated
work area until their scheduled end of workday time. Stopping work and/or changing out of
uniforms prior to the end of the paid workday is not permitted unless approved by the
Maintenance Supervisor, Principal Automotive Technician, or designated Shop Supervisor.
Time changing clothing is not considered part of your workday whether it is the beginning or
ending of the workday. Members should not log out of FASTER later than five minutes after
the scheduled workday ending time unless approved by your supervisor. At the end of each
workday, each employee will first check with his/her supervisor and then exit the facility by
the front customer service exit doors at County Barn and the normal customer exit doors at
the other three shops. No boxes or containers shall be removed from the facilities without
approval of your supervisor.
5. Overtime — Overtime work may be required of all employees when the workload dictates.
Every effort will be made to get volunteers for overtime work. If no one volunteers, then the
Fleet Management Director will make a selection. The Director must approve all planned
overtime. In the absence of the Director, the Senior Operations Analysts or Fleet
Maintenance Supervisor can approve planned overtime. For unplanned overtime such as
finishing up a critical job at the end of the day or emergency requirements, the particular
shop's Principal Automotive Technician or designated Shop Supervisor can approve and then
report the overtime to the Fleet Maintenance Supervisor at the first opportunity. The
Principal Automotive Technician or designated Shop Supervisor has the Director's blanket
approval for a maximum of 1/2-hour overtime daily as needed for opening and closing the
shop. The on -call technician has the Director's blanket approval for overtime as necessary
for after -hour callouts. The on -call technician shall report the overtime to the Maintenance
Supervisor on the next normal business day.
6. On -Call Duty — The Fleet Management Division provides 24-hour services for its
customers. Technicians are assigned on a rotating basis for on -call duties after normal
working hours and during weekends and holidays. On -call duties are rotated fairly among all
qualified automotive technicians on a weekly basis beginning Thursday of each week. One
on -call technician is assigned for transit and para-transit buses and one on -call technician is
assigned for all other vehicles and equipment. Qualified technicians are determined by the
Fleet Maintenance Supervisor based on experience and knowledge of County vehicles and
equipment, and appropriate knowledge of County and Fleet Management operations.
Substitutions or changes to the on -call schedule can be made only with approval of the Fleet
Maintenance Supervisor, Senior Operations Analyst, or Director.
7. Lunch - All hourly employees working eight hours or more in a day shall take a minimum
half-hour lunch break at a time designated by your immediate supervisor. No work is
permitted during this period. Lunch periods will be staggered to ensure an appropriate
number of personnel are available at all times to provide customer support. By County
policy, no lunch period may exceed one hour. Lunch may not be consumed in customer
33
reception areas. All lunch pails/boxes/bags will be left in the break rooms from the
beginning of the workday until the end of the workday.
8. Breaks - All hourly employees may be given two 15-minute break periods (as work permits),
one in the morning and one in the afternoon, at times designated by your immediate
supervisor. The afternoon break may be taken in conjunction with a 30-minute lunch period
if approved by your supervisor. You must log out of any work orders in FASTER and log
into your lunch period. Log back into your work order after your combination lunch and
break period. CAUTION: YOU MUST MANUALLY ADJUST YOUR WORK HOURS
ON YOUR TIME SHEET AS FASTER READS THAT YOU WERE ON AN UNPAID
LUNCH PERIOD FOR 45 MINUTES WHEN YOU HAD THE COMBINATION LUNCH
AND PAID BREAK PERIOD. YOU ARE RESPONSIBLE FOR ENSURING YOUR
TIMECARD IS CORRECT WHEN SUBMITTING IT FOR PAYROLL. Two break periods
may not be taken in conjunction with the lunch period. Break periods may not be used to
extend leave time. Two break periods may not be taken consecutively back-to-back. Note
that the break periods are not entitlements of employment.
9. Leaves of Absence - All leaves of absence shall be in accordance with Human Resources
leave policies. All leaves must be approved by the Division Director or designated
representative during his absence. To help ensure the appropriate availability of personnel to
conduct Fleet Management operations, the following advanced notice to your immediate
supervisor is required:
Vacation
a. Three days' notice for a vacation request less than or equal to a workday.
b. Five days' notice for any vacation request over a full workday.
c. One -month advance notice for vacations exceeding one week.
d. Special justification must be provided for vacation requests for more than two
consecutive weeks. Approval will depend on operational impacts and any hardships
created for fellow employees.
e. In fairness to all employees, requests to take vacation during both Thanksgiving and
Christmas/New Year's holiday periods will not be approved without special
justification and consideration of vacation requests of other employees during those
periods.
Every effort will be made to honor vacation requests; however, sufficient personnel must
always be available to ensure efficient Fleet Management operations. The more advance
notice that is given, the more likelihood that the vacation request can be approved.
Personal Leave
a. One day notice for 1-4 hours.
b. Two-day notice for more than 4 hours.
c. Emergencies shall be considered.
Sick Leave
34
As much advance notice as possible. Notify your supervisor immediately when you
make medical appointments. For unexpected absence due to illness or injury, notify your
supervisor at least one-half hour before scheduled work starting time.
Note: Notify your supervisor as soon as possible when unforeseen circumstances will
cause you to return late from scheduled absences.
10. Time Sheets - Automated time sheets tied to the FASTER Fleet Management Data System
will be used by all Fleet Management hourly employees. The automated time sheet is located
on the G Drive in the TIMECARDFY 14 folder, labeled Time _Sheet_Fleet2. Enter your
Fleet ID Number (MID) at the top of the sheet, the pay period start date, and click "Run".
The time sheet will automatically populate the remainder of the dates and the time you log in
and out of FASTER on a daily basis for paid time and the unpaid time for lunch. All paid
holiday and leave time must be entered manually. Paid time is automatically calculated. If
you take an authorized paid break period in conjunction with the unpaid lunch period, you
must make a correction on your time sheet that indicates the unpaid lunch period only. In the
remarks section, enter the word "Lunch". If other corrections are made, indicate in the
remarks section why the corrections were made. If corrections are penned manually on the
time sheet, each correction must be initialed by the employee and the supervisor. Each
employee and his/her supervisor must sign and date the time sheet before submission to
payroll. It is the employee's responsibility to ensure the time sheet is correct before
submission.
11. Work Order Log -On - Technicians shall log -on to work orders anytime more than five
minutes is dedicated to repair or maintenance of a vehicle or piece of equipment, including
time spent assisting another technician. Technicians shall log -off work orders when the job
is completed, when moving to another work order, before extended breaks such as lunch or
training, and at the end of the workday. When conducting test drives or leaving the premises
for parts runs, mail runs, or other official reasons, take a cell phone or portable radio for use
should some incident arise requiring communications. When conducting multiple road calls,
the technician shall call the Maintenance Supervisor on the radio or phone to log him on and
off each work order. The technician changing or installing parts or fluids, or using supplies,
on a particular work order is responsible for ensuring those parts, fluids, or supplies are
posted to that work order. Work orders shall be put in "R" status immediately after the job
and area cleanup are completed. Cleanup shall be considered part of the labor time for each
job.
12. Accident Damage Repair - All accident damage repair and associated parts shall be posted
on separate work orders from other scheduled or unscheduled maintenance.
13. PM Checklists — PM checklists will be followed for all preventive maintenance
inspections/services. The technician conducting the PM inspection/service will check the
appropriate box for each step completed on the checklist and make comments as required.
All steps will be completed, or notes will be made as to why a particular step was not
completed. In no case shall a box be checked on the checklist if that step has not been
completed.
35
14. Work Order Notes - Technician notes are very important historical data for vehicle and
equipment records, and they are important for future repair work and for customer
information. The responsible technician shall post detailed notes of problems found, work
completed (or why work was not completed), and other useful information (such as results of
test drives) on the notes page prior to closing the work order. If you must log off a work
order for any reason, enter into the notes what work has been completed. If waiting on parts,
list which parts are on order. If a repair takes longer than normal or if there are any unusual
circumstances, make a note telling exactly what happened. The person making the note
should indicate his/her Mechanic ID# (MID) and a date/time stamp at the end of entry.
15. Parts — Parts and shop supplies shall be ordered and received by the Parts Manager, Parts
Shift Supervisor, Parts Clerk, Maintenance Supervisor, Principal Automotive Technician,
designated Shop Supervisor, Senior Operations Analysts, or Fleet Management Director
only. No parts or supplies shall leave the parts rooms until properly received into the
FASTER system and charged out to a work order, independent issue, or to the shop. The
Automotive Technician is responsible for ensuring all parts are charged out to the work order
he/she is assigned.
16. Tires — Tires will be replaced when tread wear level reaches 4/32" or when the tire is
determined to be unsafe or unreliable. The wear level of each tire will be recorded in the
work order notes when PM services are conducted. The Maintenance Supervisor, Principal
Automotive Technician, or designated Shop Supervisor will approve all tire replacements for
other than maximum tread wear. The approving authority will be noted in the work order
notes. Unusable tires removed from vehicles or equipment shall be placed in a used tire
storage bin or other suitable storage area and secured by lock after normal working
hours. The exceptions are I IR22.5 or 12R22.5 tires that could possibly be used for casing
credits. The Maintenance Supervisor, Principal Technician, or designated Shop Supervisor
will approve I IR22.5 and 12R22.5 tires for retention or disposal.
17. Purchasing Cards — The Fleet Management Purchasing Card program will be administered
in accordance with the provisions of CMA 5808. All Fleet Management personnel will be
issued purchasing cards. The Director, Senior Operations Analyst, Maintenance Supervisor,
Parts Manager, Parts Shift Supervisor, Parts Clerk, Principal Technicians, Shop Shift
Supervisors, Fleet Services Technician, and designated On -Call Technicians will maintain
personal possession of their cards for daily parts and supply transactions. All other
purchasing cards will be locked in the Fleet Management safe until approved for use on
special occasions such as purchase of mechanic tools or for travel expenses. The following
personnel will have purchasing card transaction limits of $3000 per single transaction with a
monthly overall limit of $10,000: Director, Senior Operations Analysts, Maintenance
Supervisor, Fleet Services Technician, Accounting Technician, Parts Manager, Parts Shift
Supervisor, and Principal Technicians. These personnel are given blanket authority by the
Director to make purchasing card acquisitions as needed to conduct the Division's daily
business operations. All other personnel will have transaction limits of $1000 per single
transaction with a monthly overall limit of $5000 and will be given purchasing authority on
an as -needed basis for specific requirements. Personal purchases or cash withdrawals are not
36
permitted using the County Purchasing Card. The County is exempt from Florida sales tax.
No Florida sales tax will be charged to the County Purchasing Card. Violations of these
rules and provisions in CMA 5808 may result in suspension or termination of purchasing
card privileges.
18. Cleanliness of Work Areas - All members shall keep their general work areas clean and
organized. Walk areas must be kept clear of all objects that could cause a slip, trip, or fall, or
that could cause injury from running into the object. If changing maintenance bays, the
current bay will be cleaned of debris, spills, and greasy areas before logging off the current
work order and moving to the new bay. Unless otherwise directed by the Maintenance
Supervisor, Principal Automotive Technician, or designated Shop Supervisor, each member
performing general automotive technician duties on a particular day shall participate in shop
clean-up at the end of that work day to include all shared work areas and common areas in
our shops such as wash sinks, parts washers, and tire changing/balancing areas. End -of -day
clean-up will start 15 minutes prior to the end of the scheduled workday unless otherwise
instructed by the Maintenance Supervisor, Principal Automotive Technician, or designated
Shop Supervisor. Mop buckets shall be appropriately emptied, and mops cleaned
immediately after use. Floor cleaning machines shall be cleaned and properly stored after
each use. Report malfunctions, deficiencies, or supply shortages of the floor cleaning
machines or deficiencies/shortages of other cleaning materials to the Maintenance
Supervisor, Principal Automotive Technician, or designated Shop Supervisor. Parts
personnel are responsible for cleaning the Parts Rooms at the end of the day. Administrative
and support staff are responsible for keeping their workstations and adjacent areas clean and
orderly.
19. Cleanliness of Common Areas — All members are expected to clean up after themselves in
all common areas such as the break room and rest rooms. If you see trash on the shop floor
or on the ground around our facilities, pick it up and put it in a trash can.
20. Cleanliness of Welding Areas — Use a welding blanket under all welding and cutting
activities inside the welding bay and other welding areas. Return the welding blanket to its
storage area when the job is completed. When cool to the touch, place all scrap metal and
used welding rods in a trash can. Neatly place all remaining usable metal back on the metal
storage racks. Neatly place all welding equipment back in designated storage areas. Leave
the welding areas clean and neat. Report any damaged or malfunctioning welding
equipment, safety issues, or shortage of welding supplies to the Maintenance Supervisor,
Principal Automotive Technician, or designated Shop Supervisor.
21. Spills - Small spills shall be immediately cleaned or covered with absorbent. Spills of more
than one gallon shall be reported to your supervisor and immediate clean-up action shall be
taken. Technicians shall make every effort to avoid spills by placing drip pans under known
leaks, under disconnects of fluid hoses or connections, or when treating vehicle or equipment
components with solvents or lubricants. Appropriate catch containers will be used for
planned discharges of fluids. Absorbents will be used after accidental spills. If an oily or
slippery residue remains when absorbents are removed, a mop and soapy water will be used
for final cleanup. Mops and mop buckets must be cleaned immediately after use and then
37
properly stored by the person who used the mop. Use of materials from spill kits shall be
reported immediately to the Maintenance Supervisor, Principal Automotive Technician, or
designated Shop Supervisor.
22. Waste Fluid Disposal — All used oil and fluids will be poured or suctioned into the waste
fluid retrieval systems and reservoirs located in the maintenance shops. If in doubt about
which reservoir to use, ask the Maintenance Supervisor, Principal Automotive Technician, or
designated Shop Supervisor. Never leave a filled or partially filled catch container
unattended in the shop. When the job is finished, empty the catch container into the
appropriate retrieval system or waste fluid reservoir as appropriate.
23. Work Uniforms/Cleanliness/Appearance - All members shall report to work in their
designated work uniforms, including belts, if provided. Members may change into uniforms
at their work location provided they are ready to start work at their designated starting times.
Members may change out of uniforms at their work location after the end of their workday.
For safety and appearance reasons, shirttails shall be tucked into trousers and shirts shall be
buttoned with the exception that the collar button and the first button below the collar button
may be left open. Safety shoes/boots shall be worn, if provided. All uniforms and work
clothing shall be clean at the beginning of each workday. Fleet Management will provide
cleaning services for assigned uniforms, with the exception of caps/hats, cold weather
jackets, and safety shoes/boots. Each member is responsible for maintaining his/her own
cap/hat, jacket, and shoes/boots in a clean and presentable condition. Each member is
responsible for ensuring his/her dirty uniforms are brought to work on the designated laundry
pickup day. Each member is responsible for the accountability of his/her uniforms. If
uniform items are missing after weekly deliveries by the uniform company, the shortages
shall be reported by the affected member to his/her supervisor immediately. Employees not
issued uniforms will report to work in clean clothes with neat and professional appearance
appropriate for work being performed. Blue jeans may be worn by administrative and
support staff as permitted by your supervisor.
24. Vehicle Utilization - Utilization of County vehicles shall be according to County policy
(CMA Instruction 5204). This policy states basically that County vehicles shall be used only
for County business. Infrequent limited personal use of County vehicles may be permitted
when incidental to official business as follows:
a. Stopping at a restaurant or fast food establishment during a designated meal
period. This is permitted only when the meal period coincides with official
business requiring a County vehicle. (This does not include test drives from our
shop facilities.)
b. Stopping at a convenience store, gas station, or fast-food establishment for the
purpose of buying a refreshment during an official work break or for using
restroom facilities. (This does not include test drives from our shop facilities.)
In no case shall a member of Fleet Management take a County vehicle from our shop facilities
solely for the purpose of picking up food at a restaurant or other food establishment, or for
any other personal business.
W.
25. Vehicle/Equipment Security - Prior to leaving a vehicle or piece of equipment in an
outdoor area, it shall be secured, locked, all keys removed, and all radios, lights, and
accessories turned off. The technician finishing a work order is responsible for securing that
vehicle or equipment item when it is parked outside the maintenance shops. The keys will be
returned to the maintenance shop office.
26. Security of Fleet Facilities — Before vacating Fleet facilities, responsible Fleet personnel will
ensure that all lights and unnecessary equipment are turned off and that the building is
secured with all doors locked.
27. Shop Tools — All shop tools shall be cleaned and returned to their assigned storage location
immediately after use. Report unsafe, damaged, or broken tools to the Maintenance
Supervisor, Principal Automotive Technician, or designated Shop Supervisor.
28. Technicians' Tools — Technicians are responsible for storing their personal tools in their
toolboxes and locking their toolboxes at the end of each workday. Tools may be borrowed
from another technician only with the permission of the owning technician. All personal
tools should be inscribed with the owning person's name or mark. Missing tools should be
reported to the Maintenance Supervisor, Principal Automotive Technician, or designated
Shop Supervisor immediately. Tools found unattended away from an ongoing job or
technician's toolbox should be turned in to the Maintenance Supervisor, Principal
Automotive Technician, or designated Shop Supervisor.
29. Personal Work in the Shop Area - Due to liability issues, no personal work is permitted in
the Fleet Management shop areas. County -owned equipment and tools cannot be used for
personal projects except during emergencies, as approved by the Fleet Management Director.
30. Disposal of Foodstuffs — All foodstuff and containers/wrappers with foodstuff residuals will
be disposed of in covered containers with plastic liners. No foodstuff will be thrown in open
containers, on the ground, or over the fence. Foodstuff thrown in the dumpsters must be in
plastic bags with the top secured. The purposes of these rules are to reduce the incidents of
rodents, roaches, and ants, and to maintain a healthful environment for our employees.
31. Computer Use — The County provides computer access to all employees to stay current on
events and news relating to County business. Authorized use will be during designated break
times, lunch time, or before or after normal work hours when Fleet Management facilities are
open. Access to private email accounts is limited to the periods listed above. The County
computer system shall not be used directly, in conjunction with, or in any way related to a
personal profit -making business or for any other purpose that leads to personal gain. All
activities and communications (including private email access) conducted on the County
computer network system are public record and are monitored and stored by the County.
Connection of personal devices (such as thumb drives, external drives, etc.) to County
computers is prohibited. Downloading of personal software or software not authorized by
the IT Division on County computers is prohibited.
3Z
32. Personal Phone Calls - Fleet Management members may make and receive infrequent
personal local phone calls on County telephones, as work permits. If routine incoming calls
become too frequent so as to interfere with a member's work schedule, messages will be
taken and given to the member at his/her scheduled break. Emergency calls shall be referred
to the member immediately. Personal cell phones may be used as stated above, but only if
the length of conversation or frequency of calls does not interfere with a member's work
schedule. Personal cell phones may not be used while working on a vehicle or piece of
equipment. Personal phone calls are limited to five minutes each. Personal cell phones may
be used for outgoing text messages, emails or internet connection during authorized breaks
periods only. Abuse of these policies may result in total restriction of personal cell phone
use except during authorized break periods.
33. Radios in the Shop Area — AM/FM Radios are permitted in the Fleet Management shop
area as long as volumes are kept at reasonable levels and do not disturb or offend fellow
members. "Radio Wars" where the volumes keep going up to compete with other radios
shall not be permitted. Personal media players with headphones or earbuds are not permitted
due to safety issues.
34. Smoking - No smoking is permitted inside any Fleet Management facility, inside any County
vehicle, or near flammable materials. Smoking is prohibited while working on any vehicle or
piece of equipment that is gasoline, diesel, propane, or battery powered. Smoking is
permitted outside of buildings at least 30 feet away from buildings, vehicles, equipment, and
flammable materials or in designated smoking areas. Fleet Management employee smoking
is not permitted in front of the building at County Barn due to the customer traffic in those
areas. Smokers may take smoke breaks (as work permits) in lieu of the two 15-minute
authorized break periods, not to exceed 30 minutes during any workday and not exceeding
10 minutes for each break; your supervisor must be notified and approve of this election.
Cigarette butts shall be extinguished and disposed of using containers designated for such
use. The above restrictions include electronic cigarettes.
35. Chewing Tobacco & Snuff — Fleet members that chew tobacco or use snuff on County
premises must use an opaque container with cover for spitting. The container will be covered
when not in use. Spitting tobacco residue on the ground, in trash cans, in sinks or toilets, or
in any other area except the designated covered container is not permitted. Spitting tobacco
residue out open windows when driving County vehicles is not permitted. Spitting tobacco
residue in the presence of other Fleet members or customers that are consuming food or drink
is not permitted.
36. Foul Language - Foul language or obscenities are not permitted in our workplace.
37. Ethnic Comments - Inappropriate comments concerning race, religion, ethnic background,
or birthplace are not permitted and shall not be tolerated. These comments shall not be
tolerated even during mutual joking or when telling a joke.
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38. Horseplay - Horseplay is not permitted, including hitting, pushing, shoving, grabbing, or
holding another person, or throwing an object with the intent of hitting or scaring another
person.
39. Physical Harm — Intentional physical harm to another employee, or threats of physical harm,
will not be tolerated.
40. Harassment — Verbal harassment, belittlement, or threats against another employee will not
be tolerated.
41. Rumors - Spreading rumors or making malicious or disparaging statements about any
County employee shall not be tolerated. If you have concerns about anything you have
heard, contact the Fleet Management Director to get the facts. Every effort will be made by
the Director to keep all Fleet members informed of policy, procedure, and personnel changes
within the County.
42. Removal of County Property from Premises - Members of Fleet Management shall not
remove County property, including used or discarded items, from any County facility for
personal use. Proven premeditated theft of County property will result in immediate
dismissal from County employment.
These policies are effective beginning December 20, 2018 and supersede any previous versions
of Fleet Management Division policies.
Daniel A. Croft
Fleet Management Director
ill
CMA 5204
[Effective Date: October 1, 2001 (Revised. October 1, 2003; Revised. February 1, 2004;
Revised. November 15, 2005; Revised. April 1, 2006; Revised September 1, 2017, Revised August 7,
2019)]
§ 5204-1. Purpose.
This Instruction establishes policies and procedures for administration of Collier County's
centralized fleet management system including vehicle and equipment assignment, utilization,
operation, maintenance and repair, acquisition and disposition, and fueling operations to maximize
the efficient and effective use of the County's fleet in support of organizational goals and program
objectives.
§ 5204-Z Background.
In 1991, Collier County implemented a centralized fleet management system based on
recommendations from a Fleet Review Task Team appointed by the County Manager. Under the
current system, the Fleet Management Division provides fleet management services for all County
vehicles and equipment to include maintenance and repair, technical support services, fuel
operations, and vehicle and equipment procurement and disposal.
§ 5204-3. Policy.
Collier County shall maintain a centralized fleet management system administered by the Fleet
Management Division Director. The system will offer a cost-efficient approach to acquiring,
supporting, maintaining, and utilizing the appropriate vehicles and equipment to sustain County
administration and operations. To ensure our fleet system is effective, all divisions and entities
using vehicles, equipment, or maintenance services under the jurisdiction of the County Manager
shall observe the following practices and procedures.
§ 5204-4. Practices and Procedures.
A. Vehicle Assignment:
(1) Motor Vehicle Assignment: Motor vehicles are assigned for daily administrative and
operating requirements by the appropriate Department Heads or Division Directors.
Motor vehicles must be used according to the vehicle utilization section of this
Instruction.
(2) Motor Pool Loaner Vehicles: Loaner vehicles shall be assigned by Fleet Management
to other divisions for short term operating requirements, or as temporary replacements
for vehicles in maintenance or for official out -of -county travel. Reservations are
recommended due to the limited number of vehicles available.
(3) 24-Hour Vehicle Assignment: County vehicles may be assigned to certain employees
in key managerial and operational positions for work -to -home transportation.
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Employees assigned 24-Hour Vehicles are subject to the vehicle utilization rules in this
Instruction. Assignments shall be designated as Class A or Class B as follows:
(a) Class A: Assignments are made for public health and safety reasons where
emergency response is required by specific employees on a continuing basis, for
employees with designated long-term work -out -of -home assignments requiring a
vehicle, and for senior managers with frequent County business travel requirements
outside normal business hours. Class A assignments can also be made as part of a
senior management employment contract with the County. Class A assignments
must be approved in writing by the County Manager. Requests for Class A
assignments are made on the Collier County Official Request for Class "A" 24-
Hour Vehicle Assignment Form, located in the County Forms network file under
Fleet Forms. After approval of the request, a copy of the signed form shall be
forwarded to the Fleet Management Division. The Fleet Management Division
Director shall maintain a current listing of approved Class A assignments for public
record and for on -call review by the County Manager, Department Heads and
Division Directors. Department Heads shall periodically review Class A
assignments to ensure continuing requirements for dedicated vehicles exist. Class
A assignments may be subject to Federal Income Tax Fringe Benefits Rules.
(b) Class B: Assignments are given to employees on a rotational basis for the purpose
of maintaining approved on -call operational response capability. Vehicles assigned
in this category are normally specially designed or equipped to meet specific
division operating requirements. Employees assigned 24-hour vehicles must be
available and respond during the on -call period. Class B assignments are approved
by the Department Head. Requests for Class B assignments are made on the Collier
County Official Request for Class "B" On -Call Rotational 24-Hour Vehicle
Assignment Form, located in the County Forms network file under Fleet Forms.
After approval of the request, a copy of the signed form shall be forwarded to the
Fleet Management Division. The Fleet Management Director shall maintain a
current listing of approved Class B assignments for public record and for on -call
review by the County Manager, Department Heads, and Division Directors.
Department Heads shall periodically review Class B assignments to ensure
continuing requirements for the on -call vehicle assignments. Class B assignments
are tracked at the Division level, normally through on -call duty rosters.
B. Vehicle Utilization:
(1) Authorized Use:
(a) General: County -owned vehicles shall be used only for official travel while
conducting County business or services. Non -employees, including employee
family members, shall not be transported in County vehicles unless required for
government related business activities or as a prescribed transportation service, or
with the County Manager's written approval. Infrequent limited personal use of
County vehicles by employees may be permitted to satisfy on -call requirements or
when such use is incidental to the conduct of official business. The following are
considered incidental to official business:
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[ 1 ] Stopping at a restaurant or fast food establishment is allowed for the purpose of
eating during the designated meal period. This is permissible only when the meal
period coincides with official business travel requiring a County vehicle, when
working in a remote area and a County vehicle is the only transportation available
to reach a food establishment, and when attending County -approved meetings,
conferences, presentations, or functions. The food establishment must be on the
normal route to the work location or in close proximity of the work location. A
County vehicle cannot be used for mealtime travel from or to the employee's
primary work location when not in conjunction with official business travel. The
exception to this policy is Class A vehicle assignments. At no time will a County
vehicle be parked at an establishment principally recognized for serving alcoholic
beverages, such as a bar, tavern, or saloon.
[2] Stopping at a convenience store, gas station, or fast-food establishment is
permissible for the purpose of buying refreshments during an official work break
period or for using rest room facilities. Again, this stop must be in concert with
official duties requiring travel in a County vehicle, without significant deviation
from the normal route of travel.
[3] In case of a medical emergency of a family member when an employee is
traveling on official business in a County vehicle, the employee may use the
vehicle to travel to the medical facility where a family member has been taken or
to travel home to care for a family member. A County vehicle may be used for
these purposes only when the family member's injury or illness is considered
serious or life threatening. The employee will notify his/her supervisor as soon as
practicable. In no case will County vehicles (other than ambulances) be used to
transport family members to medical facilities.
(b) Overnight Use: Other than Class A and Class B assignments, overnight use of
County vehicles may be authorized by Department Heads or Division Directors
under the following criteria:
[I ] When required in conjunction with authorized County business travel.
[2] For specific authorized functions or for activities requiring a County vehicle at
nighttime to transport people and/or equipment to or from the activity, provided the
domicile of the employee is such that it would be inefficient to pick up and return
the vehicle to its normal storage location before and after the event.
[3] For early morning business travel when picking up a vehicle at its normal
garage location would be inefficient.
[4] In emergencies, such as hurricane or civil disturbance, when radio equipment is
necessary and/or the vehicle is equipped with emergency supplies, equipment, or
some special feature fundamental to performing essential duties during the
emergency conditions.
(2) Utilization Management:
(a) The established standard for determining efficient use of County vehicles is a
minimum monthly average of 500 miles for each vehicle during a consecutive six-
month period [except for those vehicles specified in § 5204-4B(3), Exceptions to
Minimum Mileage Criteria]. Department Heads and Division Directors are
responsible for ensuring that vehicles under their purview are properly and
efficiently utilized according to this standard.
(b) The Fleet Management Director shall prepare and forward a biannual vehicle
utilization report to the appropriate Department Heads and Division Directors.
Department Heads shall review the report and take necessary corrective actions for
under-utilized vehicles. Actions might include reassignment within the Department,
rotation within the Division or removal of vehicles from the active fleet. Vehicles
can also be returned to Fleet Management for reassignment within the County. All
actions shall be closely coordinated with the Fleet Management Division Director.
(3) Exceptions to Minimum Mileage Criteria: The following categories and classes of
vehicles and equipment are exempted from the minimum monthly mileage utilization
standard:
(a) Special purpose vehicles equipped to perform specific tasks.
(b) Emergency vehicles.
(c) Fleet loaner vehicles.
(4) Private Vehicle Use: Each employee who is required by his/her supervisor to use
his/her privately owned vehicle to conduct authorized County business shall be
reimbursed for such usage at the prevailing mileage rate authorized by County policy.
The owner shall be responsible for all insurance, maintenance, and fuel costs
associated with operation of his/her vehicle. Specific reimbursement procedures are
found in Human Resources Practices and Procedures, CMA 5310, Business Travel.
C. Vehicle Operation:
(1) Operator Responsibilities: The following are considered operator responsibilities that
shall be enforced by Department Heads and Division Directors:
(a) Maintaining a current and valid Florida Driver's License or Commercial
Driver's License as required.
(b) Conducting periodic vehicle inspections including the following
(1) Verify daily a current insurance card, vehicle registration, and Vehicle
Operator's Handbook are in the vehicle;
(2) Check fluid levels once a week, and more often when the vehicle is
under stressful use;
(3) Check lighting systems for proper operation daily;
(4) Check tire condition daily before use;
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(5) Check tire pressure weekly;
(6) Check for body damage and vandalism any time the vehicle has been
parked and unattended for any extended period of time;
(7) Make daily pre -trip adjustments to mirrors, seats, and head restraints.
(c) Obeying all state and local traffic laws. Reporting all traffic citations while
driving a County vehicle to his/her supervisor as soon as practical but always
by the next business day.
(d) Abiding by established County driver operating responsibilities as stated in the
current Vehicle Operator's Handbook.
(e) Following operating procedures in the manufacturer's operator manual.
(f) Operating vehicles in a safe and courteous manner that reflects favorably on
Collier County Government.
(g) Wearing seat belts anytime the vehicle is in motion and requiring all passengers
to wear seat belts (the only exception to this rule is when a rollover protective
structure is not installed on open tractors or construction equipment and seat
belts are not installed).
(h) Not allowing passengers to ride in the cargo beds of trucks or in any area not
equipped with seat belts.
(i) Not operating any vehicle with safety deficiencies or with problems that could
further damage the vehicle. These discrepancies will be reported immediately
to Fleet Management for correction.
(j) Using a vehicle or piece of equipment only for its intended purposes within the
operating limitations established by the manufacturer.
(k) Securing the vehicle and County equipment when the vehicle is parked
unattended.
(1) Keeping the vehicle clean, neat, and presentable.
(m) Limiting engine idle time to a maximum of three (3) minutes when the vehicle
is stationary with the driver and occupants out of the vehicle unless required to
power vehicle accessories, lighting, or other operating requirements such as
preserving specimens or protecting caged animals.
(n) Consent to the Annual County Driver Agreement each January in accordance
with CMA 5202.
(2) Smoking in County vehicles is prohibited.
(3) Cell phone use is prohibited while driving a County vehicle unless a hands -free
device is being used. All new vehicles purchased by the County within the last four
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years have hands -free capabilities. If a cell phone is being used for GPS directions,
the phone should be placed in a holder, not in the hands of the driver while driving.
Some discretion is given to emergency responders with policies established by the
Bureau of Emergency Services Director.
(4) For safety reasons, computer hands-on operation while driving is prohibited.
D. Vehicle Maintenance and Repair:
(1) Fleet Management: The Fleet Management Division Director shall maintain the
appropriate personnel, facilities, equipment, tools, parts, supplies, fuel operations and
outside contracts to effectively operate and maintain all County vehicles and
equipment. ("Equipment" is defined for the purpose of this Instruction as off -road
construction equipment, agricultural and grounds -keeping equipment, trailers, boats,
portable pumps, portable generators and other portable small -engine equipment.)
He/she shall manage all assets and the Fleet Management Internal Service Fund to
provide competent and cost-effective maintenance and total motor pool services.
(2) Vehicle and Equipment Maintenance and Repair: All vehicle and equipment
maintenance and repair shall be administered through the Fleet Management Division.
Fleet Management shall bill the owning/using divisions for the costs of fuel and all
maintenance and repair to include parts, sublets and labor. Labor costs shall be allocated
annually based on previous year usage by each fund center. Department Heads and
Division Directors shall ensure that Fleet Management Intra-Governmental Charges
(IGC's) are reviewed, approved and forwarded to Finance (or Fleet Management
notified of discrepancies) within five working days of receipt.
(3) Sublet or External Contractor Maintenance and Repair: The Fleet Management
Division shall maintain agreements with outside dealers, vendors, and repair shops for
parts, services and maintenance requirements. The Fleet Management Director will
make the determination whether or not to use external resources for maintenance or
repair based on internal capabilities and cost effectiveness. At no time shall parts be
purchased, or vehicles or equipment be taken to external shops for repair or capital
improvements without Fleet Management approval.
(4) Warranty Work: The Fleet Management Division shall ensure that all warranty work is
properly assigned and credited. No warranty work shall be conducted by external
sources without Fleet Management approval.
(5) Scheduled Preventive Maintenance: A preventive maintenance program shall be
administered by the Fleet Management Director with the intent of extending the
economical service life of vehicles and equipment, improving vehicle and equipment
availability, decreasing breakdowns during work operations and ensuring vehicles and
equipment are in safe operating condition. Fleet Management will send each division
and user organization a monthly list of vehicles and equipment scheduled for
preventive maintenance services during that month. Department Heads, Division
Directors, supervisors and vehicle/equipment operators shall adhere to each
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vehicle's scheduled preventive maintenance appointment date and time, or contact
Fleet Management at least two working days in advance for rescheduling when a
vehicle/equipment is required for operations on the appointment date. All
vehicles/equipment scheduled for preventive maintenance and delivered to Fleet
Management at or before the scheduled appointment date and time, shall have
priority over all other maintenance and activities, with the exception of emergency
vehicles and transit buses when no spares are available. Fleet Management will
make all efforts for same day completion of preventive maintenance work.
E. Vehicle and Equipment Acquisition and Replacement:
(1) Vehicle and Equipment Replacement from Motor Pool Capital Funds: The Fleet
Management Director shall send each Department Head and Division Director, during
each budget cycle, a list of vehicles and equipment scheduled for replacement the
following year from the Motor Pool Capital Funds maintained by the Fleet
Management Division. Replacement criteria will be based on vehicle/equipment age,
mileage or hours, operational costs, utilization, downtime, and salvage value so that
County ownership of vehicles and equipment is efficiently optimized. Department
Heads and Division Directors shall notify the Fleet Management Director if any
exceptions should be made to the vehicles and equipment replacement list provided by
Fleet Management. The final vehicle/equipment replacement listing will be budgeted
in the appropriate Motor Pool Capital Funds by the Fleet Management Director.
(2) Expanded Vehicle and Equipment Requirements: Expanded vehicle and equipment
requirements will be justified by new or expanded operating requirements. Divisions
with expanded vehicle/heavy equipment requirements shall coordinate specifications
and cost data with Fleet Management and budget accordingly. After budget approval,
expanded vehicle and heavy equipment funds will be transferred to the appropriate
Motor Pool Capital Fund for Fleet Management acquisition processes. Those
expanded vehicles and heavy equipment items when received will remain part of the
capital funds for future replacement.
(3) Vehicle/Equipment Replacement and Expanded Requirements not covered by Motor
Pool Capital Funds: Budgeting for replacement of vehicles/equipment or for expanded
vehicles/equipment not covered by Motor Pool Capital Funds shall be the
responsibility of owning Departments and Divisions. Fleet Management will advise
and assist Divisions as necessary in determining replacement criteria and projected
costs. Not included in the Motor Pool Capital Funds are the Cat Transit and Para -
Transit Bus Systems, the Airport Authority, Coastal Zone Management, Pelican Bay
Services, County Redevelopment Agencies (CRA's), any organization funded by grant
or Tourism monies, and vehicles belonging to elected officials other than the Board of
County Commissioners.
(4) Vehicle and Equipment Purchasing Procedures: All pertinent County purchasing
policies and procedures shall be followed when purchasing vehicles and equipment.
a) Motor Vehicles: Purchase of expanded or replacement automobiles, vans, and
light/medium/heavy trucks shall be executed by the Fleet Management Director
through the current County Fleet Bid, State Contract, other governmental bid,
approved buying consortium, or formal bid/quotation process, to include developing
the specifications, performing the bid process, and ordering and receiving the vehicles.
The Fleet Management Director shall coordinate all specifications with the responsible
Division before ordering any vehicle. Divisions or offices not covered by the Motor
Pool Capital Funds requesting purchase orders for motor vehicles shall forward the
requisition number to the Fleet Management Director. When the purchase order is
release by Procurement, the Fleet Management Division Director shall order the
vehicle(s) from the designated dealer.
b) Heavy Equipment Covered by Motor Pool Capital Funds: Purchase of heavy
equipment covered by Motor Pool Capital Funds shall be executed by the Fleet
Management Director through State contracts, Florida Sheriff's Association/Florida
Association of Counties Equipment Contract, other governmental bids, approved
buying consortiums, or formal bid/quotation process. Fleet Management will assist
organizations not under the Motor Pool Capital Funds with developing the
specifications, performing the bid process, and ordering and receiving the equipment.
The Fleet Management Director shall coordinate all specifications with the responsible
Division before ordering any equipment item.
c) Other Equipment Purchases: Purchase of other equipment shall be through the formal
bid process or through other governmental bids. Fleet Management shall assist
divisions with bid specifications, and with bid and procurement processes. Bid
specifications for equipment with a base price of $25,000 or more shall be coordinated
with the Fleet Management Director.
(5) Vehicle and Equipment Receipt, Commissioning, and Decommissioning:
a) New vehicles and heavy equipment shall be delivered to Fleet Management for
commissioning. Upon delivery Fleet Management shall physically inspect the
equipment to ensure no damages were incurred during shipment, verify compliance
with bid specifications and check that the vehicle/equipment is in good operating
condition. When the vehicle or equipment is accepted and all paperwork has been
received from the vendor, it shall then be prepared for service. All costs associated
with vehicle and equipment preparation will be billed to the responsible Division.
b) Fleet Management shall make all necessary preparations to ready the vehicles or
equipment for use including:
[ 1 ] Obtaining a title, registration and County license plate as necessary;
[2] Assigning a County asset number and completing a Capital Asset Acquisition
Form;
[3] Issuing a fuel key and fuel cards as necessary;
[4] Issuing a proof of insurance card;
[5] Entering the vehicle/equipment into the County automated Fleet Management data
system;
[6] Affixing appropriate County decals and asset number markings; and
[7] Installing appropriate safety and auxiliary equipment required for County
operations.
c.) Replaced vehicles and equipment shall be surrendered to Fleet Management when the
new vehicles/equipment items are put into service, unless the Office of County
Manager approves retention. Fleet Management shall maintain these
vehicles/equipment items in surplus status until the next County auction, at which time
they will be sold. The Fleet Management Director shall have the option to use surplus
vehicles beyond the auction date if needed for County operating requirements. Fleet
Management shall prepare the vehicles/equipment for auction by removing all County
decals, tags, other identifying markings and auxiliary equipment; and shall coordinate
and assist the Procurement Services Division with identification and necessary
relocation of auction vehicles and equipment.
(6) Capital Assets and Non -Assets Request Form: This form is found in the County forms
network file under Finance and Fleet Forms. It must be completed and signed by the
affected equipment custodian when a vehicle or piece of capital equipment ($1,000 or
more) is acquired, disposed of, stolen, or transferred to another cost center. A copy of the
signed form shall be sent to Fleet Management for appropriate billing revisions and, in the
case of a new vehicle/equipment item, assignment of a County capital asset number. Fleet
Management will send a completed copy of the form to the Clerk's Finance and Accounting
Department for fixed asset inventory adjustment. When new vehicles and equipment are
received directly by Fleet Management, Fleet Management will complete the form and
forward it to the appropriate operating Division Director or directly to the Finance Capital
Assets Office when Capital Recovery Fund assets are involved. A completed form for
equipment costing less than $1,000 should be sent to Fleet Management for assignment of
an administrative asset number and addition to the Fleet data automation system for
maintenance purposes.
F. Fuel Operations:
(1) Responsibilities: The Fleet Management Division is responsible for most fueling
operations under the purview of the Board of County Commissioners. The exceptions are
fuel operations conducted by the Airport Authority, on -site equipment refueling, and
marine fueling by the Parks & Recreation Division. Fleet Management shall prepare and
monitor the fuel bids, monitor and maintain appropriate levels of fuel to sustain routine and
emergency operations, maintain a security system to prevent theft or unauthorized
dispensing of fuel at Fleet Management refueling sites, and maintain all Fleet Management
fuel tanks and refueling equipment in safe and proper operating condition and according to
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federal, state, and local environmental regulations and laws. Department Heads
and Division Directors shall ensure that all emergency generator fuel tank
systems and other fuel tank systems owned by their organizations are
maintained in safe and proper operating condition. All fixed emergency
generator tanks will have properly operating fuel level gauges or indicators
installed. All new County fixed emergency generator locations along with fuel
consumption rates and fuel tank capacities shall be reported to the Fleet
Management Division.
(2) Security: Vehicle refueling site security and usage is controlled and monitored
by an electronic fuel system with a two -key entry system. A black electronic
fuel key is issued for each vehicle. A white personal fuel key is issued to each
employee required to use the fueling system. A red bulk fuel key must be
approved by the Division Director for issue to an individual within his/her
division to dispense fuel into secondary tanks or containers. Both the white
personal key and the black or red key are required to dispense fuel. Department
Heads and Division Directors shall ensure that each employee required to use
the County refueling system has a white personal key issued by Fleet
Management. Employees shall not share white personal fuel keys or red bulk
fuel keys with other employees. Employees shall report lost keys to Fleet
Management immediately. White personal and red bulk fuel keys shall be
returned to Fleet Management prior to an employee's last day of employment
with the County.
(3) Commercial Fuel Cards: The Fleet Management Division will maintain
accounts and issue commercial fuel credit cards for emergency fuel
requirements, for travel outside Collier County, and when travel to County
refueling sites is not practical or economical.
(4) Fuel Spills: All fuel spills will be reported to the Fleet Management Division as
soon as possible after the occurrence or discovery. The Fleet Management
Division will coordinate with the County Solid and Hazardous Waste
Management Division for clean-up actions and regulatory reporting
requirements. Divisions causing fuel spills shall assist Fleet Management with
clean-up operations.
§ 5204-5. Currency.
The Fleet Management Division Director is responsible for maintaining the currency of this
Instruction.
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Exhibit E
FDOT Preventative Maintenance
Standards
The following components must be checked during an "A" inspection:
Interior Inspection:
1. Fire Extinguisher W/ First Aid Kit / Safety Triangles
Inspect the above -mentioned safety equipment to ensure it is in proper
working order, securely mounted, and easily accessible. Fire extinguisher
must be fully charged with a dry chemical or carbon dioxide, having at
least a IA:BC rating and bearing the label Underwriters Laboratory Inc.
If equipped with fire suppression system check "System OK" LED is
illuminated. Check that system is properly charged and that all instruction
labels are intact, clean, and legible.
Check maintenance tag for expiration date and condition of all
components for damage or conditions that may prevent operation. Nozzle
outlets must be unobstructed and properly aimed.
2. All Seats / Seat Belts
Seat covering for the driver and passenger seats should be inspected for
rips, tears, gouges, exposed springs, and security of floor mounting. Seat
belts should be inspected for proper retraction mechanisms. Arm rest(s)
should be inspected for proper attachment to seat(s). Check folding seats
for proper operation of adjustment controls. Check the driver's seat for
proper fore and aft movement and tracks should be lubricated as
necessary.
3. Doors / Hinges / Latches/Emergency Exits
Lubricate door hinges and latches, check operation of windows, doors, and
the condition of the glass.
Check condition of all exit signs to ensure location and operation decals
are in place and legible. Check emergency exits to insure all exits function
properly and stay shut after opening.
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4. Interlock System
Check to ensure interlock system is working properly. Vehicle should not
come out of park with either the front door or lift door open.
If the rear emergency exit door is open or closed and locked the vehicle
should not start. Check for audible alarm and warning light if rear door is
open with vehicle running.
5. Flooring /Headliner / Side Panels /Grab Rails
Inspect floor covering for tears, rips, or gouges. Inspect headliner for
damage, sag, or dirt. Inspect the condition of side panels.
On vehicles designed to allow standees check the condition of the standee
line and sign. The line must be of contrasting color at least two inches
wide and the sign, prohibiting anyone from occupying a space forward of
the line, must be posted at or near the front of the vehicle. Check steps for
yellow edge or nosing to pronounce presence of steps.
Inspect condition of the grab rails and stanchions for the standee
passengers. Tighten grab rails as necessary. Note if extensive repairs are
necessary.
6. Mirrors
Check inside rear-view mirror(s) for proper mounting, adjustment, and
condition of the glass. Also check the right and left exterior mirrors for
adequate field of vision.
7. Interior Lights
Inspect the interior lights. Check step well lights if applicable for proper
function by opening door. Check dome light switch/rheostat. Check turn
signal and the hi-lo beam switches as well as the indicators on dash for
proper function.
Check all emergency exit lights at emergency windows and rear exit door.
8. Exterior Lights / Horn
Outside assistance may be required when making this check. Check
parking, low and hi beam headlights, turn signal operation front and rear,
and hazard flashers. Turn on all outside clearance lights and check
operation. At this time also check license plate lights, back-up lights, and
brake lights. All lighting must comply with the minimum requirements set
for the in Florida Statutes 316.220, 316.221, 316.224, 316.225, 316.226,
316.234, and 316.235. Check horn. The horn must be capable of emitting
53
a sound audible under normal conditions from a distance of not less than
200 feet.
9. Warning system
Activate ignition switch and check all warning indicator lights (oil,
battery, engine, etc.) for proper operation. If the vehicle is equipped with
gauges check proper readings after the engine has been started. Check all
switches, levers, and knobs for proper function.
10. Starter System / Back-up Alarm
When starting engine listen for starter drag or grind, belt squeal, and any
other unusual noises. As engine warms monitor all gauges. Check shift
selector for smooth operation and can be shifted into all ranges. While
depressing the brakes shift the vehicle into reverse and check the audible
back-up alarm. Check fast idle system for proper operation.
11. Air System Check
Build air system to maximum air pressure and observe governor cut out
(100-125 psi). Shut off engine and chock wheels if necessary. Release
emergency brake and make a full brake application and hold for one
minute. Check air gauge to see if pressure drops more than three pounds in
one minute. Next rapidly pump the foot brake. Buzzer should activate
before air pressure drops below 60 psi. Continue to pump brakes until
emergency brake pops up. This should occur at approximately 40 psi.
Drain all air tanks and check operation of system drier.
12. Windshield / Windshield Wipers / Washers / Blades
Inspect windshield for cracks, scratches, and any visible damage. Operate
windshield wipers through all ranges on wet glass. Inspect condition of
windshield wiper blades and arms. Replace if needed. Check washer fluid
level.
13. Windows
Inspect side and rear windows for cracks, scratches, and proper function of
opening mechanisms.
14. Comfort System
Operate and check heater and air conditioning controls through all selector
ranges and check varying fan speed for proper function. Check rear unit
output as applicable.
54
Exterior Inspection
15. Exterior Body and Components
Inspect exterior of vehicle for signs of body damage, missing trim, decals,
paint condition, and any signs of developing rust. Inspect the outside of all
windows for cracks, blemishes, or other damage. Inspect mirror brackets
for secure mounting or rusting. Check mirrors for broken/fading glass.
16. Tires and Wheels
Inspect all tires for signs of uneven wear due to imbalance or improper
front-end alignment, check for exposed cord or steel belts, inspect valve
cores, and check sidewalls for scrubbing or damage. Determine tread
depth using tread depth gauge. Tread group pattern depth shall not be any
less than 4/32 (1/8) inch, measured at any point on a major tread groove
for tires on the steering axle and no less than 2/32 (1/16) inch measured at
any point on a major tread groove for all other tires. Check air pressure in
all tires including spare using tire air gauge. Check condition of spare tire
and mounting.
Check tires for cuts, nails, or other embedded foreign objects. Check
wheel lugs for proper torque. Check all wheels, including spare, for any
damage, welds, or improper bead seating of tire. Check for missing
balance weights. Check hubcaps for secure mounting.
17. Access Doors
Inspect exterior access doors and lubricate hinges or spring latches as
necessary. Check fuel cap for proper fit and any signs of damage to fuel
servicing piping/ hoses. Check hood latch and lubricate. Check hood
retainer bar.
Service and Operation Inspection
18. En2ine and Oil Filter
Change oil according to manufacturer's specifications either under the
normal or severe duty operating conditions. The information listed below
defines which schedule you need to follow for each vehicle.
1. Normal Operating Conditions:
o Everyday driving conditions
2. Severe Operating Conditions:
o Making frequent short trips (less than five miles)
55
o Making frequent short trips (less than 10 miles) when temperatures
are below freezing
o Driving in hot weather stop -and -go traffic
o Extensive idling and/or low speed driving for long periods of time
(taxi, police, door-to-door delivery, etc.)
o Driving at sustained high speeds during hot weather
o Towing a trailer
o Driving in areas with heavy dust (gravel roads, construction zones,
etc.)
Note: Fluid change interval mileages can be different from the 6,000-mile Preventive
Maintenance Inspections.
19. Ball Joints / Steering / Drive Line (Lubricate)
Inspect all ball joints according to manufacturer's recommendations.
Lubricate after inspection.
Due to the varying road conditions, vehicle type, age of vehicle, and type
of joint, it is recommended to check the ball joints on every "A"
inspection or if any of the symptoms listed below occur.
* Front wheel shimmy at low speed
* Steering wander
* Clunking noises from the front suspension
* Camber wear on the tires
Note: Most original equipment ball joints today are designed to provide
many miles of durability. Many never make it that far for a variety of
reasons. One is wear. The constant friction created by turning and driving
creates friction between the ball stud and bearing. The rougher the roads
and the heavier the vehicle, the faster the rate of wear will occur. Wear
can be further accelerated by contamination and/or lack of lubrication.
With a greaseable joint, lubing the chassis periodically is necessary to
maintain a layer of grease within the joint. Lubing the joint also helps
flush out the old grease and contaminants, which extends the service life
of the joint. Most OEM ball joints today as well as some aftermarket
replacement joints are "sealed for life" and have no grease fittings. Load
carrying ball joints do tend to wear at a faster rate than their unloaded
counterparts because of the weight they carry. That's why the lower ball
joints on an SLA (short long arm) suspension typically wear out before the
upper joints.
Check steering column for any absence or looseness of U-bolts or
positioning parts; worn, faulty, or any welded universal joints. Check
steering wheel broken spokes or cracks and for securement.
56
Check steering box for any mounting bolts loose or missing, any cracks in
gear box or mounting brackets. Check for any looseness of the pitman arm
on the steering gear output shaft. Check for leaks.
Check for any motion, other than rotational, between any linkage member
and its attachment point. Check for loose clamps or clamp bolt on tie rod
or drag link. Check for linkage components that are not secured with
proper pins or devices. Check for any looseness in any threaded joint.
Lubricate all steering zirk fittings.
Lubricate driveline u joints and slip yoke.
20. Battery
Check battery mounting tray condition (corrosion and wear) and battery
hold-down. Check battery case for cracking or damage. Check post and
fasteners for corrosion — clean and cover with protectant. Check cables for
fraying or signs of deterioration. If applicable check and service water
levels. If it is maintenance free battery check "green" indicator. Record
output voltage.
21. Cooling System
Visually check cooling system for leaks. Check the overflow tank for
adequate coolant and inspect the cleanliness and condition of the coolant.
Inspect the condition of the upper and lower radiator hoses and check the
security of the fasteners. Check butterfly drain for snugness. Inspect water
pump and engine intake at the thermostat housing for signs of leaks.
Inspect radiator cap for signs of leaks or pressure loss. Before removing
the cap allow the engine to cool down. Relieve any built-up pressure in the
system. Remove and inspect the radiator cap. At this time, the radiator
cores and the interior of the radiator housing may be visually inspected for
corrosion or clogging. Also, if circulation problems are suspected,
operation of the water pump and circulation of the coolant may be verified
with the engine running.
22. Air Cleaner / Filters
Remove air filter and inspect. Inspect air intake hoses and clamps.
Visually inspect all vacuum hoses and connections. Inspect fuel lines for
leaks or damage.
23. Belts / Hoses / Wiring
Inspect all belts for signs of wear, fraying, cracks, glazing, and proper
tension. Inspect heater hoses and connections. Inspect wiring for signs of
57
chafing, corrosion, loss of insulation and crimping. Ensure wiring does not
come in contact with moving parts or heated surfaces.
24. Under Hood / Exhaust System
Check transmission fluid level with the fluid warm and the engine
running. Check color of fluid for any signs of overheating. Visually
inspect the transmission pan, front and rear seal, speedometer drive, and
dipstick tube for signs of leakage. Visually check the transmission oil
cooler, lines, and connections for signs of a leak. Check the exhaust
system for mounting, routing, leaks and restrictions.
25. Service and Parking Brakes
From the driver's seat pump the brake pedal three or four times, and then
hold constant downward pressure on pedal for at least five seconds.. The
brake pedal should hold firm and not drift down. If equipped with a
hydraulic brake reserve system, with the key off, depress the brake pedal
and listen for the sound of the reserve system electric motor.
If equipped with hydro boost system or vacuum assist system, with the
key off, pump the brake at least five times and depress the brake pedal. It
should feel firm. Remain holding the pedal and start the engine. The pedal
should move slightly to the floor and then rise.
Check that the warning buzzer or light is off.
Apply the parking brake and shift vehicle into low gear slightly pulling
against the brakes. Vehicle should not move.
26. Accelerator/ Brake Pedal
Check pedals for sticking, binding, or failure to return to normal position.
Check pedals for excessive pad wear.
The following components must be checked during a "B" inspection, in
addition to the components that are checked during an "A" inspection:
27. Brakes
Remove wheels and inspect all brake pads/linings for wear. Check
rotors/drums for wear, scoring, and warping. Check calipers/cylinders and
brake lines for signs of wear or leaks. Check for any dirt or grease
accumulation on the brake system.
W.
28. Operational Check
Check for smoothness of acceleration, centering of steering wheel, and the
proper tracking of the vehicle, smoothness of turns, balance of tires, and
front-end alignment. Also check for looseness in steering wheel. Check
operation of
speedometer.
29. Transmission
Check operation and position of shift lever and indicator. Check operation
in each gear. Check shift points through all gear ranges in drive position.
The following components must be checked during a "C" inspection, in
addition to the components that are checked during an "A" and "B"
inspection:
30. Wheel Bearings / Driveshaft
Remove and inspect front wheel bearings, clean and lubricate or replace if
necessary.
Check the driveshaft chock wheels if needed and place transmission in
neutral. Grasp either side of the u joint and rotate it back and forth while
watching/feeling for any play between the cross and the yoke. If the cross
moves inside the yoke, replacement of the u joint is warranted. Check slip
joint for play.
Lubricate all Ark fittings.
31. Shocks / Springs
Inspect shock absorber cylinders for signs of leakage. Check bushings for
signs of wear and the mounting brackets for secure mounting. Inspect coil
and/or leaf springs for signs of damage or wear. Check MOR/ryde shear
springs if equipped. If equipped with air springs check for leaks, cracks
and dry rotting.
32. Rear Differential
Inspect rear axles and axle housing for signs of stress, wear, and leaks.
Check differential level. (Note: Change differential fluid every other "C"
inspection.
59
33. Fuel Tank
Check fuel tank for secure attachment to vehicle by inspecting for loose,
broken or missing mounting bolts or brackets (some fuel tanks use springs
or rubber bushings to permit movement).
Check fuel system for any visible leak at any point.
34. Engine Tune -Up
Due the fact that each vehicle has a different interval for engine tune-up
the OEM specifications must be referenced directly. The Preventative
Maintenance Checklist for each service includes the requirement to check
the OEM recommended services.
35. Cooling System
Test coolant with pH test strips. Change out coolant or add additive as
necessary.
36. Change Transmission Fluid and Filter
Remove transmission pan and drain fluid. If the transmission torque
converter is equipped with a drain plug, drain fluid from it as well. Inspect
debris in the bottom of pan for signs of internal transmission damage.
Check the color of fluid for signs of overheating. Remove and replace
filter screen. Note any abnormalities on the check off sheet.
Note: Always check manufacturers recommended transmission change
interval as some vehicles come from the factory equipped with synthetic
oil and have an extended mileage change interval.
Accessories
37. Wheelchair Lift and Accessories
Cycle lift from stow position to floor level and check outboard roll stop
barrier for proper latching. Continue to lower lift to ground level and
check for any leaking, damaged, missing parts, and for smooth operation.
Raise lift from ground level. With platform slightly off ground make
certain the outboard roll stop barrier raises and it is latched securely. This
must be performed by visually inspecting the latching mechanism to
ensure it is in the correct locked position and by physically attempting to
pull/push barrier down with an adequate amount of force to make certain
the barrier is secured.
:1
Continue to raise lift to floor level and check for any unusual noises or
abnormal operation. Stand on lift platform or place at least 50 pounds of
weight on platform and attempt to stow lift. Lift should not fold in.
Remove weight and stow lift.
Due to varying lift configurations refer to your lifts Owner's Manual for a
list of warning lights and audible alarms to ensure all of these safety
warning devices are working properly.
Inspect tie down retractors for damaged webbing and proper locking.
Inspect floor tie down anchors.
Check lift padding and labels. Check lift manual operation and instruction
label. Lubricate appropriate lube points. (see illustrations at the end of this
section) Refer to original owner's manual for lift adjustments if necessary.
38. License Plates / Registration / Operators Manual
Check condition and currency of license plate and registration and
appropriate manuals. Insure accident report forms and other appropriate
documents are up to date and available in the vehicle. Check for operating
manual for the wheelchair lift.
39. Air Conditioning Systems Check
Each spring, prior to the season for constant air conditioning use, the air
conditioning system should be scheduled for a thorough operational check.
The system should be checked with the appropriate air conditioning
service equipment and gauges. Check the entire system for leaks.
Note: The Freon level should be checked and serviced as necessary.
If the system is to be serviced with the opening of a closed system, the
complete system should be evacuated; the receiver dryer replaced and the
system must be completely recharged, including refrigerant oil.
Note: All air conditioning work involving opening the system for repair
and recharging must be performed by a licensed certified technician.
Security Systems
Security Systems are inspected during the Preventative Maintenance `B" & "C"
by Fleet Maintenance Staff. In addition, MV staff inspects the system on a bi-
weekly basis to ensure proper operation of key features such as following:
o Cameras angle and lens.
Me
o Physical condition of the cameras for signs of deterioration due to rain,
dust, dirt or mistreat.
o DVRs are connected, powered on, and recording data.
o Time and date are up to date.
MV Transportation, Inc.
Maintenance Plan
Naples, FL
Contracted Maintenance out source.
MV Owned Units only
FISCAL YEAR 201612020
1
MV Transportation's objectives are to operate vehicles with the minimum number of
mechanical breakdowns and minimum to no service interruptions. With drivers performing
proper daily vehicle inspections and the maintenance preventative maintenance services,
these objectives can be attained.
With our experience in the transportation industry, we have identified a lot of defects that
commonly occur on our vehicles. We have identified trends of the defects that commonly
occur, and we have incorporated the inspection and repair process in our PM program.
Drivers perform daily inspections on their vehicles and note defects. MV Transportation
Dispatcher will perform investigations and Schedule repairs on those vehicles with defects,
keeping the vehicles in good dependable condition using outside vendor.
Our preventative maintenance program assures that the vehicles we operate are serviced
every 5,000 miles or 90 days (90-day inspection consists of inspection of all safety related
items), to increase the longevity of the vehicles. These services will allow MV's contractor
to inspect more than the daily vehicle inspection performed by the drivers. Contracted
technicians are to perform the inspection to all items suggested by the company, which
would include any memos on the newest trends on defects. Contracted technicians will
perform repairs on safety related items that appear near the wear margin. The following is
our preventive maintenance schedule:
2
Every 5,000 miles — A PMS will be performed
Every 15,000 miles — B PMS will be performed.
Every 30,000 miles — C PMS will be performed.
Every 60,000 miles -- D PMs will be performed.
Each and Every Level of service is at Minimum that of an Annual FDOT Required Inspection.
Please see attach PMI forms for greater Details and Lists.
The Difference between each of the PM levels is Manufactures OEM PM items such and
Fluids and other Predictive maintenance items.
PM Inspection Pattern is listed below / upon hitting slot 12 the pattern starts over again from
1 and repeats.
5000
A
1
10000
A
2
15000
B
3
20000
A
4
25000
A
5
30000
C
6
35000
A
7
40000
A
8
45000
B
9
50000
A
10
55000
A
11
60000
D
12
Daily Vehicle Inspection Report (DVIR) Overview
The Naples service utilizes Zonar Electronic DVIR system for Drivers inspections and
tracking thru Web Based interface.
3
Preventative Maintenance Service Overview
MV Transportation has developed an extensive Preventive Maintenance Program which is
always changing to assure quality inspections and to assure that defects are located and
repaired prior to a vehicle being disabled on the service route. We also take pride in
operating within budget, while providing the highest quality of inspection and repairs.
MV Transportation has developed a PM schedule that works with the life mileage of the
vehicle.
MV Transportation have a checklist that highlights or emphasizes certain areas that must be
inspected and serviced and is indicated as such. We encourage MV's contractor to note all
defects in the vehicle no matter how small. The defect is then scheduled for repair.
The preventative services are carefully evaluated and modified according to the nature of
any contract, State and/or Federal laws.
Preventive Maintenance Inspection
The inspection is very important. This assures that we know our fleet and what repairs are
needed to keep the vehicles in safe operating condition as well as keeping the vehicles to
MV Transportation's high level of expectations. Prior to starting the maintenance service,
MV Transportation Dispatch personnel are to review the vehicles files and DVI records and
communicate findings and concerns to the Outside Service contractor.
Services performed
See the attached PMI Forms for complete details of services performed. The PMI is ever
changing as a Living Breathing Document.
WC Lift and Ramp services:
Everyday Lift or Ramp is Cycled and checked per operator DVI (ZONAR)
In Addition, the Following Services are inspected and performed by MV's Maintenance
contractor.
Maintenance and Lubrication Schedule Manual Ramp
3 Months or 5,000 miles
Manual Ramp
Outboard ramp extension hinge and fasteners
Inspect ramp inboard pivot points (bolts,
screws and bushings/bearings) for positive
F.
securement, wear or damage
Inspect ramp fold pickup bearing for positive
securement, alignment, wear or other
damage
Inspect ramp fold arm for positive securement,
alignment, wear or other damage
Inspect ramp fold arm bearing slot for
excessive wear or damage securement (loose or missing)
General Items
Lower slide door track
Wheelchair tie down straps, occupant
restraint belts and tie down track
Inspect removable seat bases for proper
engagement of latching mechanisms
Clean and lubricate with Light Oil. Re secure
or replace fasteners as needed
Clean and lubricate with Light Oil. Tighten,
replace or correct as needed
Replace or correct as needed. If bearing
retaining screw is not secure or is removed
for service, apply Blue #242 Thread Locker
Loctite to retaining screw and tighten.
Tighten, replace or correct as needed
Replace if needed
Resecure, replace or correct as needed
Inspect for debris/obstructions and clean
(vacuum or blow out debris using compressor)
Inspect strap and belt assemblies frequently.
Any defects such as strap/belt cuts, fraying
or malfunctioning call for replacement of the
clean and not worn, bent or otherwise damaged
(prohibiting proper strap/belt attachment).
If there is any sign of damage, wear,
abnormal condition or improper operation
of straps, belts, strap/belt hardware (hooks,
keepers, latch plate, receptacle), or track,
discontinue use and replace components immediately.
Follow all inspection and maintenance instructions
supplied by the belt manufacturer.
Severe conditions (weather, environment,
heavy usage, etc.) may require more frequent
inspections. Exposure to severe conditions
will dramatically reduce the life of the system.
Replace or correct as needed
Page 6
MAINTENANCE and SERVICE
5
Maintenance and Lubrication Schedule
6 Months
Consecutive
3 Month
Intervals
Repeat all previously listed inspection, lubrication
and maintenance procedures at 3 month
intervals.
Manual Ramp
Remove interior cover and inspect:
Top pivot (wall mounting) bracket mounting
bolts for securement (loose or missing)
Main (spring) housing mounting bolts for
securement (loose or missing)
Ramp fold arm securement (collar and
mounting screws)
Torsion spring securement hairpin cotter, external
snap ring(s) or key (loose or missing)
Inspect Power Source: Vehicle battery, 50
ampere fuse, vehicle engine compartment fuse
block and center console fuse block.
Swing Out Ramp
Inspect:
Latch for proper operation (apply Light Oil)
Latch mounting hardware for positive
securement (loose or missing mounting
hardware)
Latch pin for positive securement, wear,
misalignment, or other damage
Missing or damaged ramp top pivot bracket
clip)
Top and/or bottom ramp pivot points (axles
and/or bearing surfaces) for deformation,
wear or other damage
bearing damaged or missing.
Latch release rod for positive securement,
alignment, wear, or other damage
Resecure, replace damaged parts or otherwise
correct as needed. See applicable Manual
Ramp exploded views on pages 19A-20B, 23A-
24B or 27A-28B.
Resecure, repair or replace
Realign, resecure, tighten, lubricate, replace
damaged parts or otherwise correct as needed.
2
Lubrication Diagram and Chart
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UHMW
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Bearing (4)
DE (Sas oerso A)
'
2.
Rotating Pivot
Slide Arm Pivot Pins
e
LO (seaoerauA)
4.
Platform
3'
Fold Axles (2)
Platform Pivot Pin
LO (seeoemrra)
(2 Points)
LO (sea owai s)
Rotating Fwt
Slyde Arm
t.
Roil Stop
Latch
LO (see oeian e)
J
lief&)) B (P—P Side Shown)
Piwt Pin
inboeIV
Slide
Sqpod
ll
Roll Stop! y
Fald Lever �' 7
i
n
Roll Stop'
Latch Lever
LO
Idi�l�un m■w
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Parallel Arm
Pivot Pins (8)
LO
Handrail
Pivot Pins (2)
i LO
1n410ard Platform � 1Roil slop Fold Ws /
Colter Pin
VBrtfC9l Arm U ' Platform Rol, Stop Hinge
Pivot Pin
See the Maintenance/Lubrication Schedule for recommended applications per number of cycles or elapsed time.
Inboard Roll Stop
Pivot Points
LO (see Detan c)
LO - Light Oil
DE - Door -Ease
LG - Light Grease
Light Penetrating Oil LPS2, General Purpose
(30 weight or equivalent) Penetrating Oil
Stainless Stick Door -Ease
Style (tube) Stick (tube)
Light Grease Lubriplate
(Multipurpose)
Figure 1
11 oz.
Aerosoi Car 15807
1,68 oz, 15806
14 oz. Can 15805
WD40 is not recommended for a lubricant, and will void the lift manufactures warranty.
WD40 is a petroleum distillate and will clean all the lubrication from the pivot points in the
lift. maintenance staff has been instructed to use high quality silicone spray lubricant to
assure long bushing life in all of the wheelchair lifts we operate.
7
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3
Under normal operating conditions, maintenance inspections are performed under regular
Preventive Maintenance inspection cycles (every 5,000 miles).
Overall Condition Listen for abnormal noises as lift operates (i.e. Grinding or binding
noises.)
Control Pendant Verify that control pendant is undamaged and cable connector
is tight.
Electrical Wiring Inspect electrical wiring for frayed wires, loose connectors, etc.
Vehicle Interlock Place vehicle in non -interlock mode and verify that lift does not
operate.
Decals
Verify that lift decals are properly affixed, clearly visible and
legible. Replace, if necessary.
Handrails
Verify that handrail fasteners are properly tightened.
Lift mounting
Verify that vehicle mounting and support points are undamaged
points
Verify that mounting bolts are sufficiently tight and free of
corrosion.
Main lifting
Verify that link pins on arms are properly installed, free from
pivots
damage, and locked in position.
Platform pivot
Verify that platform moves freely, without binding, and does not
points
wobble.
Bridgeplate
Verify that bridgeplate operates without binding during lift
functions.
Verify that bridgeplate deploys fully when platform stops at
floor level.
Verify bridgeplate rests flat against baseplate.
Front rollstop
Verify that rollstop is opened completely when platform is at
ground level.
Verify that rollstop closes and locks when platform leaves
ground.
Hydraulic power
Check and add fluid when platform is at ground level. Fluid
unit
that is added when platform is raised will overflow when
platform is lowered.
I
MV Transportation has developed a
comprehensive PM program to decrease the
amount of breakdowns that occur as well as to
minimize down time of the vehicle. There are
times however that vehicles do stop running or
have problems which would disable the vehicle
interrupting service and in some cases disabling
the vehicle.
MV Transportation has developed a road service
call procedure as well as a towing procedure. It is
extremely advantageous to have such a procedure
in place to minimize service interruption time and to decrease the number of breakdowns
due to careful analysis of previous breakdowns that have occurred.
The following is an outline of the procedure used for road service calls and towing of
vehicles:
MV Transportation Dispatch receives call of disabled vehicle
MV Transportation Dispatch personnel will quickly review a common list to try and resolve
the situation, i.e. lift inoperative, dispatch will go over things to check and operate to make
sure interlocks are activated.
MV Transportation Dispatch personnel will complete a breakdown report.
MV Transportation Dispatch and\or Maintenance contractor will make a determination if
technical assistance should be sent to the location of the disabled vehicle or if the vehicle
needs to be towed back to the facility.
Once a determination has been made, the vehicle is either repaired or towed back to the
facility.
MV Transportation Dispatch and\or Maintenance personnel will thoroughly investigate the
defect and determine the cause of the defect.
Please also see Required MV Accident submission forms attached as well as Road
call tracking form.
A monthly report on vehicle breakdowns will categorize the breakdowns in the following
manner
• Power train
• Driver train
• Brakes
• Tires and wheels
• Steering and suspension
10
• Electrical
• Accessibility features
• Air conditioning system
• Accidents
• Other Breakdown categories are as follows:
All breakdown and service interruptions are submitted in a Road call report, and then
submitted to the MV for Daily Tracking on work orders in the TEAM system.
MV Transportation uses Trapeze Enterprise Asset Management (TEAM) to generate repair
orders, and track PM's. We, at MV Transportation, have been able to extract and use a lot
of information from this program, some examples are as follows:
• Identifying failure trends
• PM trends
• On time PM Compliance
• Mileage Tracking
These as well as many other reports can be developed by extracting information from the
software.
MV is using the TEAM system to help track proper PMI schedules and PM Compliance that
help insure safe and reliable vehicle. A Daily report is sent to MV Transportation personnel
to aid and assist in keeping the PM Program on track.
See attached PM Status of all vehicles report.
MV Transportation is required to follow proper OSHA rules and Procedures, please
attached MV MSDS Requirements attached.
11
MV Transportation will inspect and service vehicles to assure vehicle warranty is valid. With
use of our shop management software, we can keep accurate track of all warranty repairs.
MV will also maintain a vehicle warranty file by vehicle onsite with the maintenance folders.
MV Properties also may use CASCOR warranty administrators to assist in warranty
recoveries.
MV will track and replace under warranty the following:
Manufacture warranty, including vehicle manufacture and bus body manufacture
Warranty on factory parts
Warranty on parts purchased from parts stores, i.e. starters, alternators, regulators, sensors,
actuators, etc.
Batteries
Tires
It is important to impress the passenger and one way to assure that our passenger will return
to ride with us is if our vehicles are clean. MV Transportation will insure:
Exterior
• The following would be standards for the exterior cleanliness of the vehicle:
• Vehicle body clean. No grease or oily film on the vehicle body. All dirt washed off.
• No graffiti. All graffiti removed
• Vehicle body washed well and rinsed. Road debris, dirt and residues are washed
from body. No signs of soap streaking
• No unauthorized stickers on windows or windshields. All residues removed from
windshield from safety stickers, if applicable.
• Tires and wheels cleaned. No peeling paint.
• Immediate under hood areas clean and free from oil and dust accumulation.
Interior
• Interior of vehicle must be clean at all times. A thorough cleaning of the interior will
be performed using the following procedure:
12
• Remove all garbage from vehicle.
• Sweep floors
• Clean and mop the floor. Using a stiff bristle brush, clean the grooves in the rubber
flooring, especially at the steps and the standee line.
• Clean interior windows.
• Clean all handrails and stanchions with a strong cleaner to remove body oil and grime
build up.
• Clean seats. If seats are plastic covers, then wipe down with a mild detergent and
rinse.
• Clean all graffiti from walls and/or windows
• Wipe the walls and ceiling down with a damp rag to remove all dust and dirt clinging
onto walls and ceiling.
• Wipe down instrument panel.
Cleaning shall be manually tracked by MV Transportation
The following schedule will be applied towards cleaning the vehicles.
13
Frequency
Function
As Neaded
Daily
kIy
Unnthl
Clean debris: Seats,
eeelhe|b.paeeenger
X
restraint deviras.: attendant
fittings # spillS
Rapairdamaged :seals
X
Sweepand -or m0pfloor
X
71ean driver's area & duet
X
intarior:surfacRs-
Emptylrash
X
Ram ove graaSe,grirnR,
handprints, c- !rominterior
X
window sU raoae
Remove all gurn,gr ese &
X
grate|
Q|ean interior including
fixtures, inbDri0rwindows:
X
seatflQOr,etancmOnSand
gm b-raiIs
Clean Rx-tRMORincluding
@xteMOrK|ndmvp�- and wheels
Q|ean radio hands -et
X
Clean and treat with
prservatFva:all rLihheror
X
vinyl exterior cnm ponenU
Steam c|e-rinengin9
Every PM
14
MV Transportation will perform announced as well as unannounced quality control
inspections that will include, Vehicle inspection s on top of vehicle as well as Lift / Rack
type inspections. This will also include File audits on the vehicle maintenance files as well
as DVIR information. Verification will be done to ensure proper procedures are being
followed as well as proper maintenance of any operated unit within the contract. Random
inspections will be made to ensure vehicle cleanliness is also kept to standards.
15
Appendix A
Maintenance Service Checklists
MP-02-03-SEB Vehicle Files
MP-01-05-SEB Hazardous Communication MSDS
24-Hour Claim Line Accident report
MVT Vehicular Accident Report
Sample PM Status of all Vehicles
Preventive Maintenance Inspection and Service Checklist Cutaway 5000 REV 112412019
WORK ORDER # Circle Service Type: A B C D includes Annual on ALL
Date: Vehicle #:
P
F
Item Inspected
A) Vehicle drive in inspection (2 miles)
1) Driver carpet
2) Driver seat condition and operation
3) Drivers door operation and condition
4) Drivers seat belt operation and condition
5) Engine starting and ignition system
6) Instrument panel gauges & warning lights
7) Instrument panel lighting & condition
8) Horn operation
9) Steering wheel tight, no excessive play
10) Windshield wipers
11) Windshield washer
12) Sun visor condition and operation
13) Parking brake operation & condition
14) Parking and service brake pedal pads
15) Passenger door operation
16) No vibrations, pulsations or noises
13) Walk around inspection
1) Body damage / Clean
2) Headlights, high & low beam operation
3) Parking lights operation & condition
4) Marker lights operation & condition
5) Directional signals operation & condition
6) Hazard lights operation & condition
7) Clearance lights operation and condition
8) Brake lights operation & condition
9) License plate lamp operation & condition
10) License plates and tags
11) Backup lights and alarms
12) Reflectors and reflective bumper tape
13) Exterior decals and signage
14) Bumpers secure / in good condition
15) Exterior mirrors secure / in good condition
16) Fuel Cap Installed
C) Interior inspection
1) Passenger door and steps condition
2) Handrails and stanchions condition
3) Interior and modesty panels condition
4) Flooring condition
5) Interior lighting operation and condition
6) Windows operation and condition
7) Emergency Exits operation & condition
8) All Safety Interlocks function
9) Passenger seats operation & condition
10) Passenger seat belts operation & condition
11) First aid & body fluid kits complete
12) Triangle reflectors complete/good condition
13) Stop request operation & condition
14) Valid registration, insurance & accident pack
15) Fire extinguisher in good condition & signed
16) Interior decals and signage (incl. electrical)
17) DVI's reviewed, addressed and signed off
18) Interior clean
D) HVAC system inspection
1) Front blower condition and operation
Mileage in:
P
F
Item Inspected
2) Rear blower condition and operation
3) Defroster operation
4) Temp gets to 20 deg. F below ambient temp.
5) Evaporator intake air filter condition
6) Front heater condition and operation
7) Rear heater condition and operation
8) A/C compressors and condenser fans
E) Under hood inspection
1) Batteries & charging sys. (load alt B,C,D serv)
Batt 1 volts: load volts: load amps:
Batt 2 volts: load volts: load amps:
Batt 3 volts: load volts: load amps:
(battery min. loaded volts 9.6v, 112 CCA for 15 sec)
Alt. 1 min volt: max volt: max amp:
Alt. 2 min volt: max volt: max amp:
(reference factory service manual for alternator spec)
2) Wire and hose routing and connections
3) Cooling system, hoses, water pump condition
5) Accessory drive belts condition
6) Pulleys and tensioned operation & condition
7) Brake master cylinder and power booster
8) Fan and fan clutch operation and condition
9) Engine oil fluid level and condition
10) Transmission oil level and condition
11) Power steering fluid level and condition
12) Brake fluid level and condition
F) Vehicle rack inspection
1) Steering gear box mount, condition & leaks
2) Steering shaft U joints
3) Steering shaft bearings
4) Steering linkages
5) 1 beam or control arm movements and rivets
6) Radius arm condition and bushings condition
7) Stabilizer bar condition and bushings condition
8) Ball joints or kingpins
9) Front spring condition and mounting
10) Front shock absorber operation & condition
11) Trans oil cooler & lines routing and leaks
12) Engine oil cooler & lines routing and leaks
13) Heater and A/C hose routing and leaks
14) No engine oil leaks and fluid condition
15) Engine mounts, brackets and bolts
16) Transmission mounts, brackets and bolts
17) No transmission oil leaks and fluid condition
18) Drive shaft condition
19) Universal joints and carrier bearings condition
20) No rear differential leaks
21) Rear differential condition and mounting
22) Frame and cross members
23) Rear shock absorbers
24) Rear springs condition and mounting
25) No fuel leaks
26) Fuel tank condition and mounting
27) No exhaust leaks
28) Exhaust system condition and mounting
Page 1 of 2
Preventive Maintenance Inspection and Service Checklist 5000 REV 112412019
9*;) WORK ORDER #
Date: Vehicle #:
Mileage in:
P
F
Item Inspected
30) Front brake condition and mounting
31) Front brake lining condition & measurement
Pads R/F: /32" L/F: /32"
32) Rear brake condition and mounting
33) Rear brake lining condition & measurement
Pads R/R: /32" L/R: /32"
Shoes R/R: /32" L/R: /32"
34) Tire and wheel condition and measurements
R/F: /32" L/F: /32"
R/RI: /32" URI: /32"
R/RO: /32" L/RO: /32"
35) Lug nuts condition
Air pressure adjustment FR. RR.
Wheel torque specs used: ft. lbs.
G) Lift inspection
1) Lift operation (fully stowed to fully deployed)
2) Lift control pendant condition and operation
3) Lift restraint belt condition and operation
4) Outer roll stop condition and operation
5) Inner roll stop condition and operation
6) Platform adjustments, condition and mounting
7) Standee arm condition and operation
8) Proper signage and decals
9) Manual backup pump condition and operation
10) Lift manual pump handle
11) Hydraulic pump condition and operation
12) Hydraulic lines and cylinders condition
13) Hydraulic fluid level and condition
14) Base plate and arms welds & pivot points
15) Lift springs and pins condition and operation
16) Lift safety switches and adjustments
17) Hose and wire routing and connections
18) Rollers and pivot point condition & operation
19) Lift to vehicle mounting bolts and brackets
20) Lift doors condition and operation
21) Lift door lights condition and operation
22) Lift interlock operation and condition
(lift door open, e-brake down not able to shift)
(e-brake off lift door closed no lift power)
23) W/C tie downs condition and operation
24) Tie down container secure and clean
25) Tie down floor mounting brackets secure
26) W/C shoulder belt condition and operation
27) Lift clean and no sharp edges
28) Lift shields secure and in good shape
29) Lift moves steady without drifting, jerking,
or unusual speeds
30) No unusual lift noises
Lube all lift pivot points, barriers, rollers, linkages
and bearings cleaning off all excess lube
Check, torque or adjust lift base mounting bolts
ServType
Service Performed
Techs Initials
A,B,C,D
Change oil and filter
A,B,C,D
Lube chassis and suspension
A,B,C,D
Lube drive shafts and universal joints
A,B,C,D
Lube doors and hood, locks and hinges
A,B,C,D
Drain water from separator
A,B,C,D
I Rotate tires(recaps on rear)
B,C,D
Change air filter
B,C,D
Change fuel filter If Applicable
B,C,D
Clean or change crank case filter
C,D
Install new wiper blades
C,D
Service front wheel bearings
C,D
lChange transmission fluid and filter
D
Replace accessory drive belts
D
Service and flush cooling system
D
Install new spark plugs & wires
D
Clean or change PCV valve
D
Check and service fuel & evap. System
D
Change differential fluid
ALL
Front AC Pressure readings:
ALL
Rear AC Pressure readings:
ALL
1 Post service test drive 2 miles
ALL
IFire suppresion check sheet performed
Initial or "N/A" each service performed per PM type
All items have been inspected and the above indications are
true and correct. All safety related defects have been repaired
and this vehicle is safe for operational use. All non -safety
related defects not repaired are diagnosed and scheduled for
repair with all parts needed pulled from stock or ordered.
Brake pad linings must be measured from the backing plate.
Brake shoe linings must be measured from the rivets.
Technicians Signature Date
Supervisor Signature Date
Notes:
Initial each item if it passes inspection and mark each failed item with an 'X Any failed item must be written on a PM Defect sheet and signed off
as repaired. Inspections must be completed before services are done with all necessary repairs finished after services are complete. All safety
related items must be repaired prior to placing the vehicle in service.
Page 2 of 2
ftPM Inspection and Service Checklist (Sedan/Minivan - 5000 Miles) rev 1-24-2019
WORK ORDER # Circle Service Type: A B C D Annual on ALL
Date: Vehicle #: Mileage in:
Work order ID:
P
F
Item Inspected
P
F
Item Inspected
A) Vehicle test drive inspection (1 mile)
6) Fan and fan clutch operation and condition
1) License plates, registration and insurance
7) Brake fluid, master cylinder & power booster
2) DVI's reviewed, addressed and signed off
8) Engine oil fluid level and condition
3) Engine starting and ignition system
9) Transmission oil level and condition
4) Instrument panel gauges, indicators and lights
10) Power steering fluid level and condition
5) Windshield wipers and washer condition
F) Under Vehicle Inspection
6) Horn operation
1) Steering gear box condition, mounting, leaks
7) Trans shifting and steering condition and operation
2) Steering linkages condition and mounting
8) Parking/Service brake operation & pedal condition
3) Stabilizer bars and bushings
9) Check vibrations, pulsations or noises
4) Front suspension condition and mounting
B) Walk around inspection
6) Engine/transmission mounts, brackets and bolts
1) Body damage / Clean
7) Engine/transmission oil leaks
2) Headlights, high & low beam operation
8) Drive shaft/Axels bearings and retainers
3) Parking lights operation & condition
9) Differential condition & mounting (where applicable)
4) Marker lights operation & condition
10) Frame and cross members
5) Directional signals operation & condition
12) Rear suspension condition and mounting
6) Hazard lights operation & condition
13) Fuel system, tank condition, mounting, leaks
7) Brake lights operation & condition
14) Exhaust system condition, mounting, leaks
8) License plate lamp operation & condition
15) Front brakes and lining condition
9) Backup lights and alarms
Pads R/F: /32" L/F: /32"
10) Exterior decals and signage
16) Rear brakes and lining condition
11) Bumpers secure / in good condition
Pads R/R: /32" L/R: /32"
12) Exterior mirrors secure / in good condition
Shoes R/R: /32" L/R: /32"
13) Fuel Cap Installed
17) Record Tire tread depth, pressure
C) Interior inspection
R/F: /32" PSI L/F: /32" PSI
1) Doors, hood and trunk lid operation and condition
R/R: /32" PSI L/R: /32" PSI
2) Flooring and/or carpet condition
18) Inspect all wheel condition and mounting
3) Interior lighting operation and condition
19) Lug nuts and studs condition
4) Windows & glass condition and/or operation
Wheel torque specs used: ft. lbs.
5) WC Belts, Tie downs, and Anchors.
6) Seats and seat belts operation and condition
ServType
Service Performed
Techs Initials
7) All Safety Interlocks functioning
A,B,C,D
Change oil and filter
8) Emergency Exits operation & condition
A,B,C,D
Lube chassis and suspension
9) First aid & body fluid kits complete/secure
A,B,C,D
Lube doors and hood, locks and hinges
10) Triangle reflectors complete/secure
A,B,C,D
Perform Manufacturers WC Service Requirements
11) Fire extinguisher condition mounting
A,B,C,D
Lube all Lift Ramp and parts
12) Interior clean
B,C,D
Rotate tires
D) HVAC system inspection
B,C,D
Change air filter
1) Front heater and AC condition and operation
C,D
Change fuel filter
2) Rear heater and AC condition and operation
C,D
Install new wiper blades
3) Defroster operation
C,D
Change transmission fluid and filter
4) Evaporator intake air filter condition
C,D
Eng. Coolant-ck freeze level, test to mfg spec.
5) A/C compressor and condenser fan
D
Replace accessory drive belts
6) Temp gets to 20 deg. F below ambient temp.
D
Install new spark plugs & wires / Boots
E) Under hood inspection
D
Change PCV valve
1) Batteries & charging sys. (load alt C,D serv)
D
Change Engine Coolant
Batt volts: load volts: load amps:
D
Rear Axle Diff Svc if appicable
Alt. min volt: max volt: max amp:
ALL
FRT AC Pressure: Low High
2) Wire and hose routing and connections
ALL
Rear AC Pressure: Low High
Cooling system, hoses, water pump condition
ALL
Post service test drive (2 miles)
4) Accessory drive belts condition
ALL
Fire suppresion check sheet performed
EL3)
5) Pulleys and tensioners operation & condition
Initial or "N/A" each service performed per PM
type
All items have been inspected by the technician and the above indications are true and correct. All safety related defects have been repaired and this
vehicle is safe for operational use. All non -safety related defects not repaired are diagnosed and scheduled for repair with all parts needed pulled from
stock or ordered. This inspection form has been reviewed and the vehicle has been released by the supervisor.
Technicians Signature Date Supervisor Signature Date
MV Transportation Maintenance Procedures
QW)
Title: MP-02-03-FLA-4
Vehicle Files
Procedure MP-02-03-FLA-4
No:
Pages: 2
Issue Date:
Revised Date: 2/18/2019
Purpose:
To ensure consistency in the vehicle filing system at all MV Locations and Contractor
locations in state of Florida.
2. Procedure
Vehicle files:
We require that all vehicle repair records be kept for the life of the vehicle with the current year in
the file and the purged files in a safe place. Retired vehicles files should be archived at the
location the vehicle was retired from or the division the vehicle is sent into excess fleet at. When
transferring a vehicle the files should be sent to the new division with the vehicle. Customer
vehicle files if requested must be copied when a turn over occurs.
The vehicle files should be organized by equipment number as follows for each vehicle master
file or jacket: (Hanging Folder)
Vehicle Information Folder (VIF)
This folder keep all registrations, insurance, license, smog and opacity testing, vehicle and
component specifications and all other related documentation including warranty information
Recommended color for this folder is Yellow.
PM Folder (PM)
All PM inspections are kept in chronological order with the PM inspection form attached to the
front and kept in a Green file folder inside the Vehicle information Hanging Folder.
Work Order Folder (REPAIR)
Each Repair Work Order is kept in this file along with all DVI repairs in chronological order
attaching the work order to the DVI repair where applicable. The work orders will be placed in the
Red file folder and placed in the Vehicle information hanging file folder behind the PM Folder.
Outside Repair Folder (Outside)
Each Outside Repair Work Order is kept in this file. This File Color is recommended to be
Blue in color, this is stored in the Vehicle information hanging file folder behind all others.
Annual inspection Folder
Each vehicle show have a Folder in Jacket Labeled Annual that will contain a copy of the
Annual Inspection PMI that was performed with the word "Annual" circled as well as PM
level. Vehicles falling under Federal DOT Inspection Guidelines will have Inspection
Label on Vehicle and Form in this file also.
DVI reports
90 days of DVI reports without defects organized by vehicle in chronological order with the
vehicle jacket. All DVI reports must be filed daily by the person designated by the Contractors
Management Team. Once the month is complete then all DVI reports must be rotated and the
DVI reports past 120 days will be boxed, labeled and stored as required by the operating
Contract, State and Federal regulations. The Division Management Team should designate the
position (usually dispatch) to collect, verify and log that a DVI is turned in for each vehicle
dispatched on a daily basis and keep the log once complete in a monthly file. This is sometimes
accomplished on the daily dispatch log. Files should be set up as 14, 30, 60, 90, &120. inside
each 1 specific vehicle hanging folder jacket for 30, 60, 90, &120 in an archive location. And a
separate Hanging folder should be Created for the 14-day folder with the Maintenance Folder /
Jacket.
All work orders are to be filled out neatly and legibly with the mechanics signature and printed
name. The manager's signature may also be required. Mechanics comments should be limited to
what was repaired and parts used.
Safety
MV Transportation Maintenance Procedures
MP-01-05- SEB1
Title: Hazardous
Communication
Procedure MP-01-05-SEB1
No:
Pages: 2
Issue Date: 1/19/2018
Revised 1/19/2018
Date:
Purpose
To ensure that MV Transportation provides guidelines for the implementation, control and use of
all flammable, toxic and caustic materials and hazardous waste programs in facilities.
2. Procedure
All employees, including Managers, Supervisors, Drivers, Attendants, Technicians, and Utility
workers etc. who work in the maintenance department or utilizes SDS chemicals are required to
be able to read and understand Hazardous Communication Program and information found on
the Safety Data Sheets formerly (MSDS).
The division or contractor will identify, collect, store and dispose of all generated hazardous waste
in accordance with federal, state and local mandated requirements. The division or contractors
designated Manager will manage identified hazardous wastes and maintain all required records in
a designated location.
Each departmental manager will maintain current and accurate inventories of flammable, toxic or
caustic materials. Flammable, toxic or caustic materials stored in offender areas must be in a
secure area and will be dispensed by staff.
Hazardous materials or chemical products will not be brought into the facility unless acquired
through the procedures outlined in this policy. The Contractors Designee will ensure a Safety
Data Sheet (SDS) for each product is on hand prior to its use in their areas.
The Contractors designee is responsible for maintaining a current list of all known hazardous
chemicals used in the facility. This list includes, at a minimum, the product name, name of the
chemical manufacturer, and facility work area the chemicals are used. The Contractor designee
or Manager will maintain a master file of all Safety Data Sheets (SDS) on each chemical in a
designated area(s).
Pollution prevention is a priority and this facility undertakes activities to reduce generation of solid
and hazardous waste and use of toxic chemicals and resources.
Safety
What is SDS? (Formerly MSDS)
Safety Data Sheets explain the potential hazard of a chemical to the user as well as listing the
composition of the chemical you are using. This information is useful for medical facilities when
treating any chemical injuries.
Chemical manufacturers are required by the hazard Communication Standard to provide an SDS
to the purchaser of the product at the time of the first order and, thereafter, or anytime the SDS is
revised.
Record Keeping
MV Transportation has become a member of an MSDS Online website, www.msdsonline.com. It
is recommended to print out a copy of the SDS for commonly used chemicals in the area where
the chemicals are used for quick access.
Updates
Because we are a member of the MSDS online, the website is constantly updated. If you have
an SDS book, the SDS book should be updated regularly. Anytime a new product is used the
SDS sheet shall be put in the manuals. Anytime a product has been deleted from use then that
SDS sheet shall be removed and archived as required by SDS rules.
Training
All existing employees working with chemicals will be required to go through an SDS review class
annually to assure that they understand how to read the sheets.
All new employees must go through safety training to assure the correct and efficient locating and
interpreting of the SDS.
Safety
The Maintenance and Safety Groups purchased an online internet service that readily
supplies us with Safety Data Sheets (SIDS) information about chemicals in the workplace
whenever we request it. This internet service also allows us to go online and view SIDS
information for all chemical products so that our employees will know and understand the hazards
of the chemicals and how to protect themselves when handling them. The SIDS information sheets
also provide pertinent information in case of a medical emergency involving any chemical product.
Additionally, this service will allow locations to print out a MSDS on any chemical product
whenever they need one.
To properly use the Web hosted service for SIDS online, each division will be set up with a
unique manager password to manage the division's e-binder, There is also a generic location
specific viewer access usually. User name: mvtXXXX password: mvtXXXX,. X= division number.
The viewer access cannot make changes. (We are currently in the testing phase before
implementation).
However, we still must keep SIDS sheets on file for your chemical products as a back-up.
You should inventory your shops for all chemical products you have on -site and use the MSDS
online system to print out copies of these products for your Hazard Communication SIDS books
(also referred to as the `Employee Right to Know"). This online service meets OSHA requirements
and will help us eliminate future fines in our shops because they lack MSDS data in their Hazard
Communication books.
To view chemical products on line and print if you do not have a location setup, go to
www.msdsonline.com.
Our company login is: maintenance@mvtransit.cnm
Our password is: mvtransit
Please place this login and password next to your computers for future reference.
Additional viewer Lou on is:
User Login: mvtglobal
Password: safemvt
24-HOUR CLAIMLINE INFORMATION/FACSIMILE SHEET
24-HOUR CLAIMLINE = (866) 688-7475 - MV AUTO CLAIMS FAX = (712) 764-3791
Circle any of the following that apply:
Fatality; total property damage equal to or exceeding $25,000;
Pedestrian injury; vehicle lay-over/roll-over;
MV passenger injury; any injury requiring medical attention away from scene;
Name of C1aimLine Rep:
Date of Incident:
Date called into C1aimLine:
Division Number: 271
Called into C1aimLine by:
#: Type of Driver:
Time called:
Time of incident: (local time) Incident Reference #:
Time called into C1aimLine:
Division City, State: Naples, FL
Phone number: 510-453-6043 Unit
MV_SUB-CONTRACTOR_(Circle one) Injured: Y or N (Circle one.)
Type of Service: X Door -to -Door OR Curb -to -Curb
Style of Bus: Paratransit Fixed Route School Bus Other
Name contract bus was running for at the time of incident: Collier Area Transit
Sub -Contractor (Y\N): If Yes, Name:
Location of incident (include nearest intersection):
What happened:
Passengers in MV Unit: Y or N (Circle one.) If yes, how many:
Do you have their names and contact information: Y or N (Circle one.) (If yes, list on page 2.)
MV unit Damage (estimated dollar amount): $
Adverse vehicle damage (estimated dollar amount): $
driver:
contact information:
or N (Circle one.) If yes, what Department:
Cited: Y or N (Circle one.) If yes, citation:
Drug and Alcohol Tested: Y or N (Circle one.)
Adverse Driver Cited: Y or N (Circle one.) If yes, citation:
Photos taken: Y or N (Circle one.)
Photos taken: Y or N (Circle one.) Adverse
Injured: Y or N (Circle one.) Adverse driver
Police called: Y
MV Driver
MV Driver
Anyone transported to medical facility: Y or N (Circle one.)
If yes, who and facility:
MV Passengers with contact information (Indicate if injured):
Witness contact information
IMPACT AREA, CIRCLE ONE CODE
MV
Transportation, Inc. VEHICULAR ACCIDENT REPORT
COMPLETE ALL BOXES; IF UNKNOWN, PUT "UNK"; IF NOT APPLICABLE, PUT "NA"
DATE
OF ACCIDENT (MO. DAY YR.)
TIME
BUS. NUMBER
MODEL
0.8 0.1 0.2
PLACE
NEAREST CITY OR TOWN
STATE OR PROV.
FRONT
ON (STREET OR HIGHWAY)
❑ AT (STREET, HIGHWAY OR OTHER LANDMARK)
❑NEAR
0.7
TOP
0.3
TRIP OR
TRIP NO. OR ROUTE NO.
ENROUTE FROM
ENROUTE TO
0.0
ROUTE
BUS
NAME
DATE HIRED
DOB
AGE
EMPLOYEE NO.
DIVISION NAME
BACK
DRIVER
O FULL
DRIVING
6.1 6.2
6.3
SINCE LAST 8 7.1
7.2
TIME
EXPERIENCE
MO. MO.
MO.
CONSEC. HOURS HRS.
HRS.
O G V 0 4
BY TYPE OF VEH.
ALL TYPES OF VEH. COMM'L.
VEHICLES
BUSES
OFF DUN ON
DUTY INCL. DRIVING
ACTUALLY DRIVEN
ESTIMATED HOURS OF "ON DUTY" TIME, SINCE LAST PERIOD OF 8 CONSECUTIVE HOURS OFF DUTY
O PART
0.5
TIME
8.1 0 1 HR. 8.3 ❑ 3 HRS. 8.5 0 5 HRS. 8.7 0 7 HRS. 8.9 0 9 HRS. 8.11 0 11-12 HRS.
8.202HRS. 8.4❑4HRS. 8.606HRS. 8.808HRS. 8.10010HRS.
❑ 0.9 MULTIPLE AREAS/OVERTURN/BOTTOM
DAMAGE
TO MV
DESCRIBE DAMAGE
WAS VEHICLE TOWED?
BUS/VEH.
DRIVER'S NAME PHONE
AGE (EST.)
❑ MALE
ACCIDENT TYPE INVOLVING
❑ 1.1 OVERTURN ❑ 2.3 PEDESTRIAN
( )
0 FEMALE
DRIVER'S ADDRESS (STREET & NO., CITY, STATE OR PROV.)
OPER. LIC. NO.
STATE OR PROV.
❑ 1.2 BUS OFF ROAD ❑ 2.4 BICYCLIST
❑ 1.3 SIDESWIPE ❑ 2.5. ANIMAL
OWNER'S NAME PHONE
VEH. YEAR, MAKE & MODEL
0 1.4FIXED OBJECT ❑ 2.6 PARKED VEHICLE
VEH.
0 1.5 INTERSECTION ❑ 2.7 MV YARD OR
PROPERTY
2
( )
0 1.6 REAR END
OWNER'S ADDRESS (STREET & NO., CITY, STATE OR PROV.)
VEH. LIC. NO.
STATE OR PROV.
❑ 2.8 WHEELCHAIR
❑ 1.7 FRONT END SECUREMENT
01.8 ❑ 2.9
DESCRIBE DAMAGE
WAS VEHICLE TOWED?
OTHER OTHER
INSURANCE POLICY
POLICY NUMBER
MOVEMENT
DRIVER'S NAME PHONE
AGE (EST.)
❑ MALE
✓ VEHICLE
( )
❑ FEMALE
BUS #2 #3
DRIVER'S ADDRESS (STREET & NO., CITY, STATE OR PROV.)
OPER. LIC. NO.
STATE OR PROV.
❑ ❑ ❑ 3.1 STRAIGHTAHEAD-PASSING
❑ ❑ ❑ 3.2 STRAIGHTAHEAD - BEING PASSED
❑ ❑ ❑ 3.3 STRAIGHTAHEAD-NOT PASSING OR
VEH.
OWNER'S NAME PHONE
VEH. YEAR, MAKE & MODEL
BEING PASSED
( )
❑ ❑ ❑ 3.4 MERGING / LANE CHANGE
3
OWNER'S ADDRESS (STREET & NO., CITY, STATE OR PROV.)
VEH. LIC. NO.
STATE OR PROV.
❑ ❑ ❑ 3.5 TURNING LEFT
❑ ❑ ❑ 3.6 TURNING RIGHT
DESCRIBE DAMAGE
WAS VEHICLE TOWED?
❑ ❑ ❑ 3.7 BACKING
INSURANCE POLICY
POLICY NUMBER
❑ ❑ ❑ 3.8 STOPPED IN TRAFFIC
❑ ❑ ❑ 3.9 STOPPED AT RR CROSSING
OTHER
DESCRIBE DAMAGE
PROPERTY
❑ ❑ ❑ 3.10 WEAVING
BUS / MV
VEHICLE
VEH. 2
VEH. 3
BUS / MV
VEHICLE
VEH. 2
VEH. 3
❑ ❑ ❑ 3.11 SKIDDING
❑ ❑ ❑ 3.12 WRONG SIDE
❑ ❑ ❑ 3.13 MV VEHICLE PARKED
❑ ❑ ❑ 3.14
OTHER
NO. OF PERSONS
POSTED SPEED LIMIT
PERSONS
IN
ACCIDENT
(INCL. DRIVER)
S
P
E
E
MPH
MPH
MPH
PEDESTRIAN / BICYLIST
❑ 4.1 WALKING/RIDING WITH TRAFFIC
NO.OF PERSONS
COMPLAINING OF INJURY
ESTIMATED SPEED WHEN
DANGER NOTICED
MPH
MPH
MPH
❑ 4.2 WALKING/RIDING AGAINST TRAFFIC
D
❑ 4.3 COMING FROM BEHIND PARKED VEH.
PERSONS TRANSPORTED
ESTIMATED SPEED AT
TO HOSPITAL
IMPACT
❑ 4.4 CROSSING AT INTERSECTION
❑ 4.5 CROSSING NOT AT INTERSECTION
NUMBER PERSONS
MPH
MPH
MPH
❑ 4.6 ALIGHTING FROM A VEHICLE
ADMITTED TO HOSPITAL
POLICE INVESTIGATE?
IF SO, NAME OF OFFICER WITH BADGE #
REPORT NO.
❑ 4. 7
OTHER
❑ YES ❑ NO
PASSENGER INJURY / FALL
IF SO, NAME OF DEPARTMENT OR PATROL & LOCATION
❑ 5.1 BOARDING VEHICLE
TICKETS ISSUED?
❑ MV ❑ OTHER ❑ NONE
IF SO, CHARGE
❑ 5.2 ALIGHTING FROM VEHICLE
❑ 5.3 CAUGHT IN DOORS
DRIVER DRIVER
INCIDENT REPORTED TO MV
RISK MGMT HOTLINE
❑ YES ❑ NO
REFERENCE NUMBER
❑ 5.4 SEATED
❑ 5.5 IN MOTION IN VEHICLE
ANYONE TRANSPORTED TO
HOSPITAL? ❑YES ❑ NO
HOSPITAL NAME
CITY & STATE
❑ 5.6
OTHER
C-1 VEHICULAR ACCIDENT REPORT PAGE 1
(REV. 7/19)
f
I. . W'__' .. r
INSTRUCTIONS
1. Choose sections of diagram that will show outline of roadway at place of
accident.
2. Use solid line to show path
of vehicle BEFORE accident: BUS
dotted line AFTER accident: ....................................... gUS
3. Number each vehicle and show
direction of travel by arrow: -►ND <= 4
4. Show PEDESTRIAN by: .............................................. O
Complete the following diagram showing direction & position of vehicles of
�Eimimimi
5. Show RAILROAD by: .............................................. 1 1-1-1 1
6. Show TRAFFIC LIGHT by: .................................. 0
7. Show STOP SIGN by; ............................................. 0
8. Indicate distance and direction from point of impact to nearest bridge,
culvert or other landmarks.
9. Indicate names of streets or route numbers of roadways.
property involved, designating clearly point of contact.
Indicate points
of compass
N.E.S.W.
TRAFFIC LANES
5. Show RAILROAD by: .............................................. 1 1-1-1 1
6. Show TRAFFIC LIGHT by: .................................. 0
7. Show STOP SIGN by; ............................................. 0
8. Indicate distance and direction from point of impact to nearest bridge,
culvert or other landmarks.
9. Indicate names of streets or route numbers of roadways.
property involved, designating clearly point of contact.
Indicate points
of compass
N.E.S.W.
TRAFFIC LANES
ROADWAY
SIGNALS
PAVING
WEATHER
LIGHT
NO. OF LANES
9.1 ❑ LANES MARKED
10.1 O STRAIGHT 10.7 ❑ DRY
11.1 O STOP SIGN
12.1 O CEMENT
13.1 O CLEAR
15.1 O DAYLIGHT
9.2 ❑ LANES UNMARKED
9.3 ❑ NO ROAD DEFECTS
10.2 O CURVE 10.8 ❑WET
10.3 O DOWN GRADE 10.9 ❑ MUDDY
11.2 O TRAFFIC LIGHT
11.3 O POLICEMAN
12.2 O BRICK
12.3 O ASPHALT
13.2 O RAIN
13.3 O SNOW
15.2 O DARK
15.3 O DUSK
WIDTH OF EACH
FT.
9.4 ❑ HOLES, RUTS, ETC.
10.4 O UP GRADE 10.100 SNOWY
11.4 O WARNING SIGNAL
12.4 O GRAVEL
13.4 O SLEET
15.4 O DAWN
9.5 ❑ LOOSE MATERIAL
10.5 O LEVEL 10.11 El ICY
11.5 O R.R. GATES
12.5 El
O FOG
IF
IF DARK, WAS HIGHWAY
El DIVIDED
(OTHER)
LIGHTED?
9.6
❑ (OTHER)
10.6 O HILL CREST
FLAGS, FLARES, FUSES, ETC.
11.6 O YIELD SIGN
11.7 ❑
13.6 ❑ (OTHER)
15.5 O YES ❑ NO
15.6 ❑
(OTHER)
LOCATION
DISPLAYED 10.12
(OTHER)
14.1 O CITY & SUBURBAN 14.3 O INTERSECTION
(OTHER)
11.8 O NOT WORKING
14.2 O RURAL 14.4 ❑ NON -INTERSECT.
14.5 O MV PROPERTY
DRIVER: DESCRIBE ACCIDENT FULLY (CONTINUE ON PAGE THREE IF NECESSARY.)
PAGE 2
DESCRIPTION OF ACCIDENT (CONTINUED)
SAFETY MANAGER OR GM SIGNATURE
(Ensure report is complete before forwarding)
DRIVER'S SIGNATURE AND EMPLOYEE NUMBER I DATE OF REPORT
SUPERVISOR'S OBSERVATIONS / COMMENTS / FINDINGS:
Road Supervisor Name: Signature: Date:
WITNESSES — Critical PERSONS OTHER THAN OCCUPANTS OF VEHICLES INVOLVED: LIST PASSERBY, OTHER MOTORISTS
OR PERSONS AT SCENE OF ACCIDENT — WHETHER EYE WITNESSES OR NOT.
NAME I AGE I HOME PHONE I BUSINESS PHONE I ADDRESS (STREET & NO., CITY & STATE OR PROV.)
OCCUPANTS OF BUS DO NOT REPEAT NAMES OF THOSE SHOWN ABOVE. I
NAME I AGE I HOME PHONE I BUSINESS PHONE I ADDRESS (STREET & NO., CITY & STATE OR PROV.)
DISTRIBUTION: ORIGINAL TO "RISK MGT. DEPT."
COPIES TO: SAFETY, DRIVER FILE, AREA SAFETY DIRECTOR
PAGE 3
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Map
L
IR11
MV Transportation
Appendix B
Fleet List
Equipment
ID
Model
year
Manufacturer
ID
Model
ID
Latest meter 1
reading
Serial number
1501-271
2015
FORD
TRAS
127482
1FDES6PM 5FKA88385
1503-271
2015
FORD
TRAS
110355
1FDES6PM3FKA88384
605-271
2013
FORD
E350
162822
1FDEE3FLXDDB09747
607-271
2013
FORD
E350
165143
1FDEE3FLXDDB09764
609-271
2013
FORD
E350
181407
1FDEE3FL7DDB13187
610-271
2013
FORD
E350
190689
1FDEE3FL8DDB09746
615-271
2013
FORD
E350
187085
1FDEE3FL2DDB16191
616-271
2013
FORD
E350
179229
1FDEE3FL3DDB13185
80-271
2010
FORD
E350
304761
1FDEE3FL5ADA42373
901-271
2012
FORD
FOCU
138963
1FAHP3E28CL470585
903-271
2012
FORD
FOCU
102446
1FAHP3E23CL470588
WT-271
2016
BAGGETTS
5X12
0
5WPB1UC2XGP003150
MV Transportation
Exhibit F
Preventative Maintenance Inspection
Checklists
63
Transit Bus Inspect Form
Agency___
PREVENTIVE MAINTENANCE
Address
INSPECTION REPORT
City_______
State Zip
Bus ID #: Date: Miles
Inspector's Signature Printed Name Employee#
Inspection Type: ❑ A Inspection ❑ B Inspection ❑ C Inspection
Condition Indicators: RI = Okay X= Item was repaired or adjusted O= Follow up required N/A= Not Applicable
nterior
A
B
C
#
Exterior Cont.
A
B
C
#
Chassis/Drive Line cont.
A
B
C
1
Passenger Door &
12
12
12
36
Check Operation of All Lights
26
26
26
71
Air Tank Mounting/Lines &
Door Interlock Operation
Valves
Check Exhaust System for
2
Standee Line & Warning
SI 3
SI 3
SI 3
37
Condenser Fan Operation
7
7
7
72
Mounting/Leaks/Restriction
s
42
42
42
3
Flooring/Steps /All Interior
SI1
SI1
Sit
38
Al Access Doors/Fuel Cap/Engine
73
UnderbodyMbunts &
58, 59 & 60
Panels
4
4
4
Cover & Latch Operation
Frame
4
Wheelchair Belts/Floor Anchors
39
Tire Damage & Wear
74
Fuel Tank Mounting & Fuel
36
36
36
Leaks
5
Passenger Seat Condition/
25
25
25
40
Check Wheels/Lug NutsNalve Stems
Wheel Chair Lift
Foldaway Seats Operation
Lift Manufacturer Tag/Month
6
Passenger Seat Belts
25
25
25
41
Fuel Cap and Door
36
36
36
75
and year of Manufacture/
State of FL Certificate
Check Lift Wiring for
7
Stanchions & Hand Rails
42
Leveling
76
Routing/ Chafing & Loose
Connections
8
Roof Hatches/Operation
10
10
10
Engine Compartment
77
Check for
LiADamage/
Inspect LiAnchor Bolts
Lift
9
Emergency Door and Window
10
10
10
43
Clean Batteries and Terminal
33
33
33
78
Cycle Lift -Check all Safely
19-21
Operation
Ends/Check Electrolyte Level
Systems Including Barriers
10
Fire Extinguisher/First Aid Kit
9
9
9
44
Check Battery/Hold
32
&
35
79
Record Lift Cycle Count
Emergency Triangles/Spill Kit
Downs/Cables/Ground Straps
11
Fire Suppression System
67
67
67
45
Record Voltage Output V
34
34
34
80
Check for Hydraulic Leaks/
Level
12
Interior Lights
46
Check Belts/Tensioners & Hoses
38
&
39
81
Clean, Lubricate and Adjust
Air Compressor Mounting
Lift As Needed
13
Vehicle Registration/Plates
47
Check At Fluids
Brake Inspection
48
Inspectfor Leaks
82
Brake Foundation/
54, 53 & 56
Drivers Compartment
Lines/Rotors/Drums
14
Brake &Accelerator Pedals
49
Test Anti -Freeze Protection
SI3
SI3
SI3
83
L/Front % Worn:
55
55
55
15
Drivers Seat & Belt
50
Check Radiator Core/Mounts
84
R/Front % Worn:
55
55
55
16
Horn Operation
22
22
22
51
Check Wiring for Routing/Chafing &
85
L/Rear % Worn:
55
55
55
Loose Connections
17
Service Brake Operation
52
Check Engine Mounts
86
R/Rear % Worn:
55
55
55
18
Ignition System (Start Engine)
50
50
50
53
Replace Engine Oil & Filter
48
48
48
Tire Tread Depth/Inflation
19
Check Al Gauges/Switches
2
2
2
54
Check Air Filter
37
37
37
87
L/Front /32
28
20
Check Fast Idle
3
3
3
55
Check Fuel Filter
SI9
SI9
I S191
188
R/Front /32
Check Air System
Check/Clean A/C Filters & Cores/Lines
21
Pressures/Perform Leak Down
66
66
66
56
for Routing/Chafing
8
8
8
R/R Inside /32
30
30
30
Test
1
89
22
Shift Lever Operation
57
A/C Compressor Mounting/Clutch
90
R/R Outside /32
29
29
29
23
Parking Brake Operation
5
5
5
58
NC Pressure Check
191
LIR Inside /32
30
30
30
24
Back -Up Alarm
26
26
26
Chassis/Drive Line
92
L/R Outside /32
29
29
29
25
Driver's & Panel Lamps
59
Shocks/Springs/MOR/ryde
61, 62 & 65
93
L/Front PSI
28
26
Interior Mirrors/Sun Visor
24
24
24
60
Torque Rods
94
R/Front PSI
27
Windshield Wipers & Washers
23
23
23
61
Check Ball Joints
47
47
47
95
R/R Inside PSI
30
30
30
28
Climate Control System/Fans
7
7
7
62
Steering Gear/Linkage & Arms
44 & 46
96
R/R Outside PSI
29
29
29
29
Fare Collection System
13-18
63
Steering Shaft & Free play
44 & 46
1
97
L/R Inside PSI
30
30
30
30
Cleanliness
64
Lube Chassis
45 45
45
98
L/R Outside PSI
29
29
29
Exterior
65
Check Drive Shaft & U-Joints
63 63
63
Test Drive
Check for Damage
Check Differential Oil Level/Clean
31
/CorrosionBumpers &
11
11
11
66
Breather/Check Aide Seals
SI7 SI7
SI7
99
Check Engine PerformancepnnoteMounts/Decals
32
Condition ofAll Glass24
24
24
67
Drain & Refill Differential
100
Check Shift Points
33
Wiper Blades&Arms
23
23
23
68
Replace Transmission Fluid/Filter
101
Steering
34
Exterior Mirrors
24
24
24
69
Check Front Wheel Bearin s
102
Suspension
35
Light Lenses & Reflectors
26
26
26
70
Check Brakes (Pull Wheels if not
equipped with caliper wear pad
103
Brakes
1 1 1
indicators
104
Speedometer
See note 1
MA
Light Duty Bus Inspection Form
Agency_
Address
PREVENTIVE MAINTENANCE
INSPECTION REPORT
City
State
Bus ID #: Date: Miles
Inspector's Signature Printed Name Employee #
El ❑B El
Inspection Type: Inspe Inspection Insp
Condition Indicators: 0 = Okay X= Item was repaired oradjusted O = Follow up required N/A= Not Applicable
Interior
A
B
C
#
Exterior cont.
A
B
C
#
I Chassis/Drive Line cont.
A
1
Passenger Door&
12
12
12
36
Check Operation of Al Lights
71
Air Tank Mounting/Lines&
Door Interlock Operation
Valves
Check Exhaust System for
L229
2
Standee Line & Warning
SI
SI
1
37
Condenser Fan Operation
5
5
5
72
Mounting/Leaks/
29
29
11
11
1
Restrictions
Flooring/Steps /AI Interior
Sit
SI1
Sit
AI Access Doors/Fuel Cap/Engine
Underbo(VMounts &
3
Panels
2
2
2
38
Cover & Latch Operation
73
Frame
44, 45 & 46
4
Wheelchair Belts/Floor Anchors
39
Tire Damage & Wear
74
Fuel Tank Mounting & Fuel
22
22
22
Leaks
5
Passenger Seat Condition/
11
11
11
40
Check Wheels/Lug NutsNalve Stems
Wheel Chair Lift
Foldaway Seats Operation
NEEL
Lift Manufacturer Tag/Month
6
Passenger Seat Belts
11
11
11
41
Fuel Cap and Door
22
22
22
75
and year of Manufacture/
State of FL Certificate
Check Lift Wiring for
7
Stanchions & Hand Rails
42
Leveling
76
Routing/ Chafing & Loose
I
1
Connections
8
Roof Hatches/Operation
Engine Compartment
77
Check Liftfor Damage/
Inspect Lift Anchor Bolts
Emergency Door and Window
Clean Batteries and Terminal
Cycle Lift -Check all Safety
9
Operation
43
Ends/Check Electrolyte Level
19 & 20
78
Systems Includinc Barriers
13
13
13
10
Fire Extinguisher/FirstAd Kit
7
7
7
44
Check Battery/Hold
19 & 20
79
Record Lift Cycle Count
Emergency Triangles/Spill Kit
Downs/Cables/Ground Straps
11
Fire Suppression System
45
Record Voltage Output V
21
21
21
80
Check for Hydraulic Leaks/
Level
12
Interior Lights
46
Check Beltsliens loners & Hoses
24
&
26
81
Clean, Lubricate and Adjust
Air Compressor Mounting
Lift As Needed
13
Vehicle Registration/Plates
47
Check Al Fluids
Brake
48
Inspectfor Leaks
82
Brake Foundation/
39 & 40
Drivers Compartment
Lines/Rotors/Drums
14
Brake & Accelerator Pedals
49
Test Anti -Freeze Protection
SI3
SI3
SI3
83
L/Front % Worn:
41
41
41
15
Drivers Seat & Belt
50
Check Radiator Core/Mounts
84
R/Front % Worn:
41
41
41
16
Horn Operation
8
8
8
51
Check Wiring for Routing/Chafing &
85
L/Rear % Worn:
41
41
41
Loose Connections
17
Service Brake Operation
52
Check Engine Mounts
86
R/Rear % Worn:
41
41
41
18
Ignition System (Start Engine)
36
36
36
53
Replace Engine Oil & Filter
34
34
34
Tire Tread Depthlinflation
19
Check Al Gauges/Switches
2
2
2
54
Check Air Filter
23
23
23
87
L/Front /32
14
20
Check Fast Idle
55
Check Fuel Filter
SI9
SI9
S19
88
R/Front /32
Check Air System
Check/Clean A/C Filters & Cores/Lines
21
Press u res/Perform Leak Down
56
for Routing/Chafing
6
6
6
R/R Inside /32
16
30
30
Test
I
89
22
Shift Lever Operation
57
NC Compressor Mounting/Clutch
go
R/R Outside /32
15
15
15
23
Parking Brake Operation
4
4
4
58
NC Pressure Check
91
L/R Inside /32
16
16
16
24
Back -Up Aarm
Chassis/Dr i
g2
L/R Outside /32
15
15
15
25
Driver's & Panel Lamps
59
Shocks/Springs/MOR/ryde
47 &48
93
L/Front PSI
14
26
Interior Mirrors/Sun Visor
6
1 6
1 6
60
Torque Rods
94
R/Front PSI
27
Windshield Wipers & Washers
9
9
9
61
Check Ball Joints
33
33
33
95
R/R Inside PSI
16
16
16
28
Climate Control System/Fans
5
5
1 5
62
Steering Gear/Linkage &Arms
33 & 32
gg
R/R Outside PSI
15
15
15
29
Fare Collection System
63
Steering Shaft &Free play
33 & 32
97
L/R Inside PSI
16
16
16
30
Cleanliness
64
Lube Chassis
31 31
31
98
L/R Outside PSI
15
15
15
Exterior
65
Check Drive Shaft & U-Joints
49 49
49
Check for Damage
Check Differential Oil Level/Clean
31
/Corrosion/Bumpers &
66
Breather/Check Abe Seals
S17 S17
S17
99
Check Engine Performance
See note 1
Mounts/Decals
32
Condition of Al Glass
6
24
24
67
Drain & Refill Differential
100
Check Shift Points
See note 1
33
Wiper Blades&Arms
9
23
23
68
Replace Transmission Fluid/Filter
101
Steering
1 1 1
34
Exterior Mirrors
6
24
24
69
Check Front Wheel Bearin s
102
Suspension
See note 1
35
Light Lenses & Reflectors
70
Check Brakes Pull Wheels
103
Brakes
1 1 1 1 1
104
Speedometer
See note 1
M
Additional Hybrid Items
Bus ID #:
Date: Miles
Inspector's Signature
Printed Name Employee #
❑ A
❑ B ❑ C
Inspection Type: [nspe
Inspection Insp
Condition Indicators:
0 = Okay X= Item was repaired or adjusted O = Follow up required N/A= Not Applicable
#
Hybrid System Items
A
B
C
#
A
B
C
#
A
3
C
1
Inspect hybrid system cables
everyservice
2
Service ESS cooler/filter every
service
3
Change main filter at 5,000 then
every50 K
4
Change lube filter every
100,000 or 4 years
5
Change drive fluid every
100,000 or 4 years
Exhibit G
Zonar Zone & Component Data List
Configuration Name: Naples Transit PAX
KVT3944:
PRE -TRIP NAPLES
Zone 1:
INSIDE, FRONT I
DRIVER SEAT/BELT
AIR BIADD=RS
BACK CUSHICN
BACK TILT
BELT BROKEN
HEAD REST
SEAT CUSHION
SEAT TILT
EXITS/DOORS
AIR RELEASE NONOP
=FtONT DAMAGED
FtONT JAMMED
FtONT LEAKS
FtONT HONOR
FRONT STICKS
FANSIPEATIDEF/AC
A/C HONOR
A/C WARM
A/C AUX FANS NONOP
HEAT FRONT NONOP
BEAT REAR NONOP
DEFROST
GAUGES/HORNILIGHT
DASH LIGHTS OUT
GUAGES BROKEN
BORN HONOR
SNITCH LIGHTS OUT
DASH TURN SIGNALS
DASH FOUR STAYS
DRI'IERS LIGHT OUT
ENTRY DOOR OUT
FLOOR LIGHT OUT
STEPWELL LIGHT OUT
LEFT INTERIOR OUT
RIGHT INTERIOR OUT
STEERING
vAMAGED
TREE PLAY
KEY €WITCH BROKEN
LOOSE
WINDOWS/PfIRRORS
FRONT CHIPPED
FRONT CRACKED
INTER `MIRROR BROKE
INTER MIRROR GONE
INTER MIRROR LOOSE
L M=RROR NONOP
R MIRROR NONOP
SIDE CRACKED
MVT3944 Zonar Zone and Component Data
67
• SIvE NOT OPEN
RIFERSIWASB i
• BROKEN KNO3
• INTERMITTENT NONOP
• REPLACE WIPERS
• WASHER NONOP
Lone 2= INSIDE FRONT II
FORKS/SIGNS
• REGISTRATION
• ACCIDENT REPORT
• PROOF OF INSURANCE
• INTERIOR SIGNS
• STOP REQUEST SIGN
PARKJSVC BRAES
• NONOP
• PEDAL TO FLOOR
• SERVICE 3--BIND
• STATIC ?RAKE CHECK
REVERSE
• NON -OP
• RE J MOTION ALARM
ELECTR0hT3C ACC
• 2 WAY HS MOUNT
• 2 WAY HS NONOP
• 2 WAY RADIO NONOP
• MOBIL DATA COMP
• HACELLAN NAJ SY€
TRIANGLES
• DAMAGED
• HISSING
• HISHING PIECES
FIRE =119=SHER
• DAMAGED
• EXPIRED
• LEAKING
• LOOSE MOUNT
• HISHING
FIRE SIIPPRESSION
• DAMAGED
• EXPIRED
• LEAKING
• LOOSE MOUNT
• HISSING
FAREBOX
• EANDLE DAMAGED
• =LAP DAMAGE[)
• SPRING DAMAGE[)
AID SUPPLIES
• FIRST AID DAMAGE
• FIRST AID MISSING
• BLOOD BORN DAMAGE
• BLOOD BORN HISSING
• CLEANING SUPPLIES
• GL(Y%ES MISSING
MVT3944 Zonar7one and Component Data
s:
o DOOR INTER LOCK
NOT WORKING
gone 3: INSIa$ FJAR
=R EXIEGADR/RAIL
REAR DAMAGED,
REAR JAMMED
-RONT LEAKS
FRONT HONOR
FRONT STICKS
DAMAGED RAIL
LOOSE &AIL
o PASS SrLATS/BELTS
HICHAZARD
car
DIRTY
ARM REST
SUPPORT NO HOLD
DOES NOT RAISE
LOOSE
STAINED
BELT BROKEN
WINDOWIENM WINDOW
CRACKED
EXIT HONOR
EXIT SIGN GONE
GRAFFI 'TI
SCRATCHED
WILL NOT CLOSE
VIC rIEDW"IACCESS
HEl BROKEN
BELT EXTEN GONE
FRAYED BELTS
HISSING LAP BELT
HISS SHOULDER BELT
HISSING
HISSING SEAT BELTS
SHOULDERHELT NONOP
HISSING BAGS
o FEAR PAYS/EEAr/AC
A/C WARM
A/C HONOR
A/C AUX FANS NONOP
FEAT REAR NONOP
EEA-FRONT NONOP
CH=1ENSrRY s`=5
DAMAGED STEPS
DAMAGED CHIME
_ENERGEYCY EATCH
DAMAGED
CRACKED
LOOSE
Zone 4: RIGHT FRONT
BODY
DAMAGED
MVT3944 Zonar Zone and Component Data
m•
• DENTED
DESTINATION NONOP
DIRTY
• SCRATCHED
HOLDING DAMAGE[)
HOLDING SCRATCH
o NEA BODY nlxhr_E
DEN-ED
DESTINATION NONOP
• HOLDING DAMAGED
HOLDING SCRATCH
SCRATCHED
ENTRY DOORS
DAMAGED
• JAMMED
• LEAKS
NON -OPERATIONAL
STICKS
SUSPENSION
AIR SAG LEAK
• LEAF SPRINGS
LEAF BRING EANGER
SHOCK LEAKING
• SPRING DAY -AGED
o TIRES1W=LS1LUGS
BRAKE ROTORS
• CALIPERS
PADS
LINES
• DAMAGED
LEAKING
MISSING
• NON -OPERATIONAL
TIRE SIDE STALL
UNDER HDSISEC=
• DAMAGED
HUD FLAP HISSING
MUD FLAP DAMAGED
• CURE FEELER
LOOSE
HISSING
• NON -OPERATIONAL
=I,U=D LEAKING
wiNDOwS/Pf RR0 RS
• =RDNT CHIPPED
FRONT CRACKED
INTER 'MIRROR BROKE
• INTER MIRROR GONE
INTER %IIRROR LOOSE
L M=RROR NONOP
• R MIRROR NONOP
SIDE CRACKED
SIDE NOT OPEN
Zone 5= RIGHT BEAR
MVT3944 Zonar Zone and Component data
70
O I R Y
DAMAGED
DENTED
DIRTY
SCRATCHED
HOLDING DAMAGED
HOLDING SCRATCH
o NEW HE" BODY DMG
DENTED
HOLDING DAMAGED
HOLDING SCRATCH
SCRATCHED
a Mf1'SfDOOR.S
AIR RELEASE NONOP
FRONT DAMAGED
FRONT ,LAMMED
FRONT LEAKS
FRONT NONOP
FRONT STICKS
SUSPEUSION
AIR SAG LEAF{
LEAF SPRINGS
LEAF SRING HANGER
SHOCK LEAFING
SPRING DAMAGED
a PIlRES/F�LSfLUG3
BRAKE ROTORS
CALIPERS
PADS
LINES
DAMAGED
LEAKING
HISSING
NON -OPERATIONAL
TIRE SIDE WALL
UNDER PUSISECURE
DAMAGED
HUD FLAP MISSING
HUD FLAK DAMAGED
CURB FE,L,R
LOOSE
HISSING
NON -OPERATIONAL
'LUID LEAKING
VIC CYCLE LIET
LI=" BELT DAMAGED
LItT CONT DAMAGE
LIFT SWITCH/ALARM
DOOR DAMAGED
LIFT IHTERIACK
LIB T MANE ;FAL/HAND
I.IFT MOUNT BOLTS
LI== OPER INSTR
LI== SEQUENCE
MVT3944 Zonar Zone and Component Data
71
LIFT BARRIERS
FfiIR ER LIGEPS
NONOP
UAMAZED
CRACKED
SCRATCHED
WINDOWS
CRACKED
EXIT NONOP
EXIT SIGN GONE
GRAFFITTI
SCRATCHED
WIL! NOT CLOSE
Zone 6: REAR LIGHTING
4 WAY FLASEERS
CENTER OUT
LEFT OUT
RIGHT OUT
o ERA LIGHTS
CEN=ER 3ROKEN
CENTER OUT
LEFT BROKEN
LEFT OUT
RIGHT BROKEN
RIGHT OUT
o LIGHTS
CLEARANCE BROKEN
CLEARANC= LOOSE
CLEARANCE N_ISSING
CLEARANCE OUT
MARKER 3ROKEN
MARKER LOOSE
MARKER HISSING
MARKER OUT
o LIC PLATE LIGHTS
DAMAGED
LOOSE
HISSING
OUT
LIC PLATE
DAMAGED
LOOSE
HISSING
TAIL LT=S
DAMAGED
LEFT BROKEN
LEFT OUT
LOOSE
OUT
RIGHT BROKEN
RI^H= OUT
TD N SIGNALS
LE== 3ROKEN
LE OUT
MW3944 Zonar Zo ne and Component Data
72
NONOP
RIGHT BROKEN
RIGHT OUT
= SSGNS/PHONE
YIELD MISSING
YIELD LOOSE
YIELD DAMAGED
PHONE t HISSING
PHONE t DAMAGED
PE RE t LOOSE
BODYIREAR
DAMAGED
DENTED
SCRATCHED
NEW DENT
NEW DAMAGE
NEW SCRATCH
BUMPER LOOSE
BUMPER DAMAGED
TAIL PIPE LOOSE
TAIL PIPE DAMAGED
REFLECTORS
DAMAGED
MIS€ING
WORM
Zone 7: LEFT RRAE
LR ]BODY
DAMAGED
DENTED
DIRTY
SCRATCHED
MOLDING DAMAGED
MOLDING SCRATCH
NSA REAR BODY DKO
DENTED
MOLDING DAMAGED
MOLDING SCRATCF
SCRA-CHED
FLUID LEAKS
LEAK-- G
SUSFENslom
AIR SAG LEAK
LEAF SPRINGS
LEAF RING FANGER
SEOCK L=AKING
S PR= N G DAMAGED
TSRES/W=LS/LUGS
BRAKE ROTORS
CALIPERS
PADS
LINES
DAMAGED
LEAKING
MIS€ING
MVT3944 Zonar Zone and Component Data
73
• NON -OPERATIONAL
TIRE S=DE WALL
UNDER BUSISEt'DRL
• DAMAGED
HUD FLAP HISSING
MUD FLAP DAMAGED
• CURE FEELER
LOOSE
MISSING
• NON -OPERATIONAL
=LLB=D LEAKINC
WINDOWIEMER WlbTDOW
• CRACKED
EXIT HONOR
• ESIT SIGN GONE
• GRAFFITTI
SCRATCHED
WILL NOT CLOSE
a EXHAUST SYSTM
MOUNTING CLAMP
• BOLTS LOOSE
LOOSE MOUNT
Zone 8: LEFT FRONT
LF BODY
DAMAGED
DENTED
• SCRATCHED
MOLDING DAMAGED
MOLDING SCRATCH
a NEW BODY DATU3&'E
DENTED
DESTINATION NONOP
• MOLDING DAMAGED
MOLDING SCRATCH
SCRATCHED
MARKER LIGDPS
NCNOP
DAMAGED
CRACKED
SCRATCHED
a FLUID STL K9
LEAKING
a SUSPENSION
• AIR EAG LEAK
LEAF SPRINGS
LEAF SRING HANGER
• SHOCK LEAKING
SPRING DAMAGED
TIRS91WHEFLS1LUGS
• BRAKE ROTORS
CAL --PEPS
PADS
• LINES
DAMAGED
MVT3944 Zonar Zone and Component Data
74
LEAKING
HISSING
NON -OPERATIONAL,
TIRE HIDE WALL
o UNIEIR PUSISEC:URE
DAMAGED
HUD FLAP HISSING
MUD FLAP DAMAGED
CURB FE,L,�
LOOSE
HISSING
NON -OPERATIONAL,
=1UID LEAKING
hrlNDOHS/ffEFRURS
-RONT CHIPPED
FRONT CRACKED
INTER MIRROR BROKE
INTER MIRROR GONE
INTER MIRROR LOOSE
L M=RROR NONOP
R MIRROR NONOP
SIDE CRACKED
SIDE NOT OPEN
Zone 9: FRONT LIGHTING
4 WAY FLASH8AS
CEN=ER OUT
LE-" OUT
RIGHT OUT
BIKE RACK
NONOP
RELE3sHE HANDLE
RUSTED
LOOSE
o Dx5r1lurIDN slaw
NONOP
DAMAGED
LOOSE
SCRATCHED
FRDNr BODY
DAMAGED
DENTED
SCRATCHED
NEW DAMAGE
NEW DENT
NEW SCRATCH
BUMPER LOOSE
BUMPER DAHAGGED
CLEARANCE I.IU'Hrs
BROKEY;
LOOSE
HISSING
OUT
RVAD E f
LEFT HIGH OUT
MVT3944 Zonar Zone and Compo nent Data
75
1EFT LOST OUT
NONOP
RIGHT HIGH OUT
RIGHT LOSS OUT
o
TQRN SIG201S
LE-" BROKEN
1EFT OUT
NONOP
RICH" BROKT-N
RIGHT OUT
o
iiSNDSHIELD FIFERS
LE-" BROX29
NONOP
RIGHT BROKEN
=
ORIER FRONT BUS
LU=D EAKIN'�
DAMAGED
POST -TRIP NAPLEH
Same 1= VEHICLE INTERIOR
=
INTERIOR
DIRTY
ODER
=
=PLIES
NEED GLOVES
NEED CLEANERS
NEED FIRST AID
NEED BLOOD BORN
o
TQRN OFF A/C
NONOP
o
1" LIGHT 01T
NONOP
o
EXT LIGHTS OFF
NONOP
o
CLOSE fTIAUXW
CRACKED
SCRATCHED
DAMAGED
NONOP
=
OVERHEAD VENTS
CRACKED
SCRATCHED
DAMAGED
NONOP
CLOSE DOOR
CRACKED
SCRATCHED
DAMAGED
NONOP
LAMMED
=
ELECTRICAL ADC OFF
Z HAY RADIO NONOP
MOBIL DATA COMP
NAJ SYS NONOP
INTER DIST SIGN
MVT3944 Zonar Zone and Component Data
76
Lone 4= VEHICLE FMHRIOR
BODY
PAX COUNT
DAMAGED
DENTED
DESTINATION NONOP
DIRTY
SCRATCHED
HOLDING DAF-AGED
HOLDIi;G SCRATCH
UNDER Pus/SSI'QRE
DAMAGED
HUD FLAP HISSING
HUD FLAP DAMAGED
CURE FEELER
LOOSE
HISSING
NON -OPERATIONAL,
=LU=D DARING
TIRES/W=LS/Lucy
BRAKE ROTORS
CALIPERS
PADS
LINES
DAMAGED
LEAKING
MISSING
NON -OPERATIONAL,
TIRE S=DE WALL
h- NDOWSIMIRRORS
FRONT CHIPPED
FRONT CRACKED
INTER MIRROR BROKE
INTER MIRROR CONE
INTER MIRROR LOOSE
L MIRROR NONOP
R MIRR•OR NONOP
SIDE CRACKED
SIDE NOT OPEN
MVT3944ZonarZaneand Component Data
77
Exhibit H
Manual Pre -Trip Inspection Form
QW0 DAILY VEHICLE INSPECTION Report
Vehicle 140_
date
Drivers Name
Start hi iles
Hr 1 `. 1==
I End Time
s
3
4 = Satisfacrary 7 = Unsalisfactory
1 2 3 Inspectlon IteT
1 2 3
InspElran IIErr
Tlreaand wheels
Seats3-1aMor amsewre
Tnd=c*+dn4N. TREAD CEPTH A M AM PSMURE
9eaLbe .s are =m lete, a eratanal andsemm
WnEefs and rTs't-cacks, Ips. rvHds or arm.rAng a eels.
2-Way radlols Complete and ocerACf+al — RAIWO CHECK
Lu3 NUTa naHT, NO E M SWE RUST OR RkMAGE
Enione GwqpartmEnt
WI NDUHo NP932 OPERATIONAL
WIndsNeld washer Crral
ENOIFE (XL
HoRNOPERATPDKAL
AurrowAnaTRANsNwah7NFLUE
PAeN3iERE mcGmPLETEANDOPEFIA7xmAL
COMM VATEM LEVEL
Val tralon pfesert 3w vis ale
'F indshlein a3EhE-rsokrti6n
"a afir&ffance
B UKE FLU@ LEYM
- er:
_ - `dltl level
BrAe&
- = -- --- "3s Wem, no corr,)VDn
3RAJrE PEDAL FEELS 4O46 AhG aTaPPwo PRCPEPLY
J'142r vEM1.Ie leafs
VeNde Glass
PAwuNa MAKE oDmFLETE ANa aPfRarr+a FROPeiLY
-let Air Drake Cat In fMIN 11513S1
Windshield has no(MI orcacis
-let Air Drake Cut Out I MAX 130PSI
RR ORS MMCChF%.ETEAND N oaaacowomon
Appiled brake lase fim than 413S1In 0mD.
,Rr dows =n ete
Unapplisci lose ILaBs than w SI I n 94 see.
Erneirgeney Y,lntlowacomplete wHI DpKakft
LlstLow AlrWamIn Bolow60P31
Va" Lwgkpq
List ErnprMnpy S top 11391ow CO PSI
HEAUL16HTu OpK=anad — Hk1h and ICY, 10e3M
StEWrq and StMenslan Slygem
All Cl&arz3rce'1ci1=(3peraWnz31 and relleMrs ent
STEMWHEEL SECLRF, NOE%osaarVE PLAY
BPAM.E LIGHTS COMPLETE AM aPERA7KNAL
3 Rerrrrt
TURN mmRALn cow LETEANo oPERATeDmAL
, ful EIG�Ed actl sEM
3ad.L 11^h:s cam ie:E3nc a rallanal
llectors m antl Corn ate
3a�?l.L a3rT :Dn ete and a,rc ble
r6tadyrumkit
OLii+ER PRE-MM, FULLYCFWiaED
EMER{#E7+CY 4 w4Y FLASHERS OPERATra NAL
Vehk* Interior EnvirCnmeft
cidert .WAe-. 'eEml.ard aC_efiSG1E
rr. and acae=be
=rout S rearalroonCttorer a_,-rn3Ie and,-Derallonal
Wheeldralr Uft
rant S Rear beat=--r ,"IT IEk3 and o3ea0orial
Jr. IntErlack oNgwil nq propariV
d EFA6b7E R OCPLETE e.N D OPERAT ON L
Tarl l eaka
InLerlor
-r-:="relectrorical
Clean
- ma'ruall
P&ue mrWain in &Md1below anv iwableMti rm are har9rPy1uh rile vehicle diRd Pvhen &EnFvb1Em occurs.
. Ary :Erna n bald -named rrreattstddorr must be bmugttiathe attenGan CitheSLperwkar tnmedfalely. The BMtyperace Lldkates Items that place
a weNCle Cul of sere.
I dedWB nit I have pmpedy performed a MhWAL-Impenon an the .sh[de Indicatad aWde and hawe Inspected and marked Ire Inspectlnn Items, listed
aCoae. a€ra m roy.
Orlweirs signature Pre -Trig Inspection:
Triers Moe been no Incidents or amldents WM this vMW slnw the above signed lwq*cdlon.
nrNeirsslgnaRlremid UVInspww I:
nrNerrt pall trip k%pedian --):
a RErewE-d Teclnldans Signature:
a Na:Ed far repair
a Coula na duplcate problem Eihop Managerss�aburn:
a RepalrE-d
giver number 2, mid trip only has to perform a walk around inspection_ Only ins peat iiE s where a mark can ba placed
O�&> DAILY VEHICLE INSPECTION Report
Yetic;L- W.
_ li:=
driver's None
Bart h kLm
Sad TFne
=nd hides
End Tine
s
q_ Satisfactaiv X _ Unsatisfactory+
1 7 } tapt�m Item
I 1'd4t=em Eta+
Ten oAMcoraaaii.TeLao URPTHALOilneanl
Srsre Wdclahora arraa[.rir
Sea bLltl mm ow Sardair LF*
Viilw s and nnn im cracks rills or prialruding c"erls
7 warp radi m "qpwabaii NEC O-IEGK
r a rE.
B*mm aL
Wn :s1%-a Fwmhv uperibarial
117L94ULe RATmrµL
AuTc eLn CTRAF6� Fni
PAlerlaanuaw o3ur rre amOaear.umaL NTLei ormawrKwi!
Ca4NensreraeeL
Valid, etrahon rrt and+redr
'Mn1Lr.eU wai a uUm
SaeLaaLwoLrrel
bald prad of trauac ar
CT-I5R 1-ke5upprealonaytemchaMed4&&peratkm,,al
Paws ShDMFO iaa tar
ELatle ILeerrra dratLro effiMS L
Lki tie}ide Isili
914a m65L. reel.? G=Ap4ionuaarc AOQfeRY
= PAPi Mi CaMi .Ya flRiiii TASLSF
ftmi w d Simpenilon 83ehanr
_
iMrdaAab has r.o ch oar craosa
Sri tpi- rie-mcupi rn[ic E s sv=-tAl?
MLIar �7 ARECOINF TL'.AWN GOM CMCMID4
�ivihat radvf.rn 1.i ax wxxra
A— '" G4'*a919
1�f
Emilio ■n .Indowscom kaearda -atlt
f:dl a:d iil. i�I 0a .I
Ina reA aulom I andcom lele
Fur, I-- ,I{,rr w�o5$grr. L�II�Yf�IYBGnf}
VehklaxcldrtpadWprewtardaeecstic
[rod luidHl endearsstk
Nbr1e�C1LF uR
1Rtree from l edaa
1rtlllklft
M OL16W 8 one ear UML- H rd a AIM 1l6N a 6R a
j
rl1Cl88rbrr6ei ss eiatiorrlrSreflBt-0ora I
9narultiersswrlr evaoveirLrbrau
TTIn+ {rr}d y L7 GOunET E +F4 CPi4i71Pfl r L
9srck�su hra tam Vaal and :oGsao
9aysuaarerm wn ekanGaadra'e
EICRr.iw,fa wAY ru iI'_ni amnATIOVY6L
�G Gii onIrpnizA
ki el menuall
Yeh Ida1 irbr
Frr.: h rry a r oarnbt yr L atr ra rrahmal
Lrr Lrr—rxKiwin NG ramealY
Xor Le 9elts sd T.a Dorrra
Fra .hRmrtcawcrrn a-e aahmai
luoerand4ulerbm irr.ar a lional
Ornasrai caeiLil .wa a�'eSATraL1L
Mciiiii
rlin PM8 dV1ri
4rda afkad
as*M do lal adbr!
Fk" exambi rdl xi Grow arw Protdausywr asre)i —ff 11i 11m,1Yilbrjp erd when thc. X&N nr 0evW x
UUTMM�.
Am i4ens it bold marked u-rsahsia-tdY moist be br� b the dkinbm al [he &me-Mii immed 1&0. The bdd typeface indeatee items itlrt pace a rd'ick
a[ d sery roe.
I dedare Graf L IVLs proprdX pakwred a vVide iepecyaT an tx Vida L-diGaSed above arrd hire inset Led and marked d're iFiai Cene, ised amNe.
uivefssi n9urePreTrpiepa±im❑
There have been no i-Toderh or aoadmtawiGlr 1h%v idr since I he adore sWid M-ba lrr.
[}ixla sgrelure tii�irp ir�al�arr ❑ ' — _ — _ _ _ _ _ — - — — _ — —
[Jin111 Past Trip ianpectnr C'.
❑ Ra ixad
❑ Nal ed iu Lepai r TedTLo arf s $gr awre
❑ Celld not dpioale problem 6hM rMTa!]W%SpLMaie — -
❑ Repai red
driver n mherr 2- Mfd-7rQ, only has to pedorre awak around insp9c on. Only naMdi mit.wh" a nark can be placed.
Paratri
79
Exhibit I
Accident Form
IMPACTAREA.CIRCLE0NECOCE
MV
Transportation, Inc. VEHICULAR ACCIDENT REPORT
COMPLETE ALL BOKES; IF UNKNOWN, PU T'lJN r: IF NOT APPLICABLE, PUT WA'
OF ACCIDENT (MO DAY YR ) TIME
MODEL
0.8 0.1 0•2
DATE
PLACE
NEAREST CITY OR TOWN
7!POV.
ON IS'T BEET OR HIGHYI
(ST PEET. HIGHWAY OR OTHER LANDMPR KI
FRONT
O AT
ONEAR
0,7
TOP
0.3
TRIP OR
TRIP NO OR ROUTE NO
ENROUTE PROM
ENROUTE TO
Q
HOII II.
UUS
NAME
DATE HIRED DOB
AGE
EMPL OVEE N4.
DIVISION NAME
BACK
(]RIVER
U FULL
DRIVING
6.1 62
6.8
SINCE UST B 7.1
i 2
TIME
ENPERIENO{
BY
Mp. Nq.
E3 Y COMML
MO.
4GNSEC-HOURS XPS.
tt NCL. p3YIHG
HRS.
CNALLY DRIVEN
4 n J
ES71MATEDHOURSOF tiN DUTY TIME. M$rwCE LAST PERIOD OF gCOn4ECUTIvE HOURS OFF OUT
V Y
:/0.5
O PART
TIME
B101 HR. B.s03HRS. e.s0SHRS. e.T07 MRS. x909HRS. B.11a 11.12 HRS.
a207MR5 lPO6HRS lBOBHRS SS08HRS 510010HRS
DPAMGE
U 03 MULTIPLE ARERSfOVERT RNIBOTTOM
TQ MV
DlSCPIS! DAAw.GE
WAS VEHICLE TOW901
BUS)VEK.
DRrvERS NAME PHQ-
AW(ESr]
0MALE
ACCIDENTTYPE INVOLVING
❑ I 1 OVERTURN D 2 3 nrI -.`.TRIAN
❑ FEMALE
DRrvdwS ADDRESS LS MINT C NO. CITY. STATE OR PROV J
OPlR IOC ND
STMe OR PikY,
❑ 1 7 ELI$ OFF ROAD ❑ 74 BICYCLIST
D 1.3 SIDESWIPE Ci 2.5. ANIMAL
OWNERSNAME PHONE
VEH. YEAR MAKE &MODEL
014FI%EGOBJECT D 78 PARKED VEHICLE
VEH.
D 1.5 INTERSECTICH D 2.7 MV YARD CR
PROPE MY
2
f
OWN EPS ADDRESS [STREET& NO., CITY, STATE CF! PROV.1
VEH. UC. NO. STATEORPROV
❑18REAR END
0 7.8NMEELCHAIR
D 1.7 FRONT END SECUREMENT
OISCRIE! OAUAGE WAS
VEHICL! TOWEO'J
❑ 1 8 --679W- 02.9
OTHER
suIJANCE RCUC+'
vpI-IC+' HUMBER
MOVEMENT
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NO OF PERSONS
ESTIMATED SPE EDWHEN
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DANGER NOTICED
U4.1 WALIUNGIRICING WI TH TRAF P IC
E
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046 ALIGHTING FROM A VEHICLE
ADNITTED TO HOSPI TA,
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IF SO, NAMED O ICERWIM SADGE.e
REPORTNO
u A.1
OMER
D VEG Q NO
PASSENGER INJURY f FALL
IF SO, NAME OF DEPARTMENT OR PATROL 9 WO T•ON
D 5.1 BOARDING VEHICLE
TICM!YSISSVl01
IF 20, OHAROE
0S7 ALIGHTING FROM VEHICLE
u 5.3 CAUGHT IN DOORS
a., a 07KlR a NON!
DRIVER DRIVER
INCIDENT REPORTED TO MV
REFHtENCE NUMBER
U S.i SEATED
RISK uOuT HOTUHE
0 YES O NG
U S.5 IN MOTION IN VEHICLE
ANYONETRANSPORTEDTO
HOSPITAL? O YES D NO
Xp�ITAL Hu,1E
GTW65TRT!
U S.B
--- MHER -----
C-1 VEHICULAR ACCIDENT REPORT
[REV. 2f10[
PAGD 1
T MARK"X"WHE RE DAMAGE OR CONTACT OCCURRED
FF
7n=
INSTRUCTIONS
1. Choose sections of diagram that will show outline of roadway at place of 5. Show RAILROAD by:-__-_-_.__-__-.
accident
6. Show TRAFFIC LIGHT by :... ...... .......... ............ ... +❑
2. Use solid line to show path 7. Show STOP SIGN b
ofvehicle BEFORE accident. BU5 8. Indicate distance and direction from point of Impactto nearest bridge,
dotted line AFTER accident: --------► BU5 culvert or other landmarks.
3. Number each vehicle and show � 9. Indicate names of streets or route numbers of roadways.
direction oftraveI by arrow: I. BUS < L .1
4. Show PEDESTRIAN by __. a
Complete the following diagram showing direction &position of vehicles or property involved, designating clearly point of contact.
Indicate points
of compass
J L N ESW
TRAFFIC LANES
ROADWAY
SIGNALS
PAVING
WEATHER
LIGHT
NO. OF LAN Es
1C1 LANES.-D
920 LANES UNMARKED
9.30 NO ROAD DEFECTS
9.l0 HO LEG, RUTS, ETC.
9S❑ LOOSEMRTERPIL
DS CI --
�L9TH EHJ
1OI. STRAIGHT HIT C1 DRv
15.20 CURVE 158 Cow ET
15.30 DOWN GRADE - CI MUDDY
IO.I CI UP GRADE I5.1-NOW'
I0.6 CI LEVEL I5.11 C1 GY
15.60 HILLCREST
FLAGS. fD-1 FUSES, ETC.
SPIAYED ID _
1.1C15TO1SIGN
11.20TRAfFCLGHT
II.3 CI PO LCEMAN
I I. I CI WARNING SIGNAL
I I.S CI R.R. GATED
11.6. YIELD SON
Il.i❑__ ____
OTHER)
11.80 NOT WORKING
121 C1 CEMENT
12.20IMICK
12.30 AS P HALT
12.10 GRAVEL
121.
11.1 OGLEAR
13.20RAIN
I3.3❑SNOW
13.106LEET
13.5❑fOC
13'60- _ _--
QTHER)
15.10 DAYLG HT
15.2❑DARK
15.3 C1 DUSK
15.1 C1 D-N
IF DAR K,WAS H G HWAY
LO HTED?
15.5 CI Y E G ❑NO
15.6❑__
ETHER)
OTH OF EACH
FT.
❑ DIVIDED(TREK)
L9THE�
IACRTGI
1.1 L]CRY &SUPURPRN
11.2o RURAL I1.5❑MV PROTPEIG RNT
DRIVER: DESCRIBE ACCIDENT FULLY (CONTINUE ON PAGE THREE IF NECESSARY.)
MARK "X" WHERE DAMAGE OR CONTACT OCCURRED
v V 0 `r
INSTRUCTIONS
1. Choose sections of diagram that will show outline of roadway at place of 5. Show RAILROAD by:-__-_-_.__-__-.
accident
6. Show TRAFFIC LIGHT by :... ...... .......... ............ ... +❑
2. Use solid line to show path 7. Show STOP SIGN b
ofvehicle BEFORE accident. BU5 8. Indicate distance and direction from point of Impactto nearest bridge,
dotted line AFTER accident: --------► BU5 culvert or other landmarks.
3. Number each vehicle and show � 9. Indicate names of streets or route numbers of roadways.
direction oftravel by arrow: I. BUS < L .1
4. Show PEDESTRIAN by a
Complete the following diagram showing direction &position of vehicles or property involved, designating clearly point of contact.
Indicate points
of compass
J L N ESW
TRAFFIC LANES
ROADWAY
SIGNALS
PAVING
WEATHER
LIGHT
NO. OF LAN Es
A 1. LANES.—D
920 LANES UNMARKEC
9.30 NO ROAD CEFECTS
9.l0 HO LEG, RUTS, ETC.
9S❑ LOOSEMRTERPIL
DS. --
�L9TH EHJ
ID.1. ST RAG HT IDT .DRY
15.20 CURVE 158 .w ET
15.30 COWN GRACE — CI MUDDY
IO.I. UPGRADE I5.15.SNOWY
I0.60 LEV EL I5.11. GY
15.6. HILL CR EST
FLAGS. f D -1 FUSES, ETC.
SPIAYED ID _
I 1.1. STOP SIGN
11.20TRAfFCLGHT
III . PO LCEMAN
I I. I. WARNING SIGNAL
II.S. R.R. GATED
11.6. YI ELD 3GN
I l.i ❑
OTHER)
11.80 NOT WORKING
121. CEMENT
12.20 IMICK
12.3. AS P HALT
12.l. GRAVEL
121.
11.1 OGLEAR
13.2. RAIN
I3.3❑SNOW
13.l06LEET
13.S.fOC
I3.6 ._ _ _--
QTHER)
15.1. DAY LG HT
15.2❑DARK
15.3. DUSK
15.1. D-N
IF DAR K,WAS H G HWAY
L. HTED?
15.5 ❑YEG ❑NO
15.6 ❑__
ETHER)
OTH OF EACH
FT.
❑ DIVIDED(TREK)
L9THE�
IA CRT.I
1.1.CRY &SUPURPRN
11.2. RURAL I1.5. MV PROTPEIG RNT
DRIVER: DESCRIBE ACCIDENT FULLY (CONTINUE ON PAGE THREE IF NECESSARY.)
0 ESCRIPTID N O F ACCIDENT {CO NTIN JED)
SAFETY MANAGER OR GM SIGNATURE DRIVER'S SIGNATV RE AND EMPLOYEE NUM RER DATE OF REPORT
(Ensure report is complete before forwordi ngl
SUPERVISOR'S OBSERVATIONS / COMMENTS I FINDINGS:
Road Supervisor Name: Signature: Date:
WITNESSES - Critical PERSONS OTHER THAN OCCUPANTS OF VEHICLES INVOLVED: LIST PASSERBY, OTHER MOTORISTS
❑R PERSONS AT SCENE OF ACCIDENT - WHETHER EYE WITNESSES OR NOT.
NAME AGE HOME PHONE BUSINESS PHONE ADDRESS (STREET& RO., CITY &STATE OR PROV.)
OCCUPANTS OF BUS DO NOT REPEAT NAMES OF THOSE SHOWN ABOVE.
NAME AGE HOME PHONE BUSINESS PHONE ADDRESS (STREET & NO., CITY & STATE OR PROV.)
DISTRIBUTION: ORIGINAL TO "RISK MGT. ❑EPT."
COPIES TO: SAFETY, DRIVER FILE, AREA SAFETY DIRECTOR
System Safety Program Plan (SSPP)
Appendix R
Preventative Maintenance
Guidelines
Preventative Maintenance Service Overview
MV Transportation has developed an extensive Preventive Maintenance Program which is
always changing to assure quality inspections and to assure that defects are located and
repaired prior to a vehicle being disabled on the service route. We also take pride in
operating within budget, while providing the highest quality of inspection and repairs.
MV Transportation has developed a PM schedule that works with the life mileage of the
vehicle.
MV Transportation have a checklist that highlights or emphasizes certain areas that must be
inspected and serviced and is indicated as such. We encourage MV's contractor to note all
defects in the vehicle no matter how small. The defect is then scheduled for repair.
The preventative services are carefully evaluated and modified according to the nature of
any contract, State and/or Federal laws.
Preventive Maintenance Inspection
The inspection is very important. This assures that we know our fleet and what repairs are
needed to keep the vehicles in safe operating condition as well as keeping the vehicles to
MV Transportation's high level of expectations. Prior to starting the maintenance service,
MV Transportation Dispatch personnel are to review the vehicles files and DVI records and
communicate findings and concerns to the Outside Service contractor.
Services performed
See the attached PMI Forms for complete details of services performed. The PMI is ever
changing as a Living Breathing Document.
WC Lift and Ramp services:
Everyday Lift or Ramp is Cycled and checked per operator DVI (ZONAR)
In Addition, the Following Services are inspected and performed by MV's Maintenance
contractor.
Maintenance and Lubrication Schedule Manual Ramp
3 Months or 5,000 miles
Manual Ramp
Outboard ramp extension hinge and fasteners
Inspect ramp inboard pivot points (bolts,
screws and bushings/bearings) for positive
F.
securement, wear or damage
Inspect ramp fold pickup bearing for positive
securement, alignment, wear or other
damage
Inspect ramp fold arm for positive securement,
alignment, wear or other damage
Inspect ramp fold arm bearing slot for
excessive wear or damage securement (loose or missing)
General Items
Lower slide door track
Wheelchair tie down straps, occupant
restraint belts and tie down track
Inspect removable seat bases for proper
engagement of latching mechanisms
Clean and lubricate with Light Oil. Re secure
or replace fasteners as needed
Clean and lubricate with Light Oil. Tighten,
replace or correct as needed
Replace or correct as needed. If bearing
retaining screw is not secure or is removed
for service, apply Blue #242 Thread Locker
Loctite to retaining screw and tighten.
Tighten, replace or correct as needed
Replace if needed
Resecure, replace or correct as needed
Inspect for debris/obstructions and clean
(vacuum or blow out debris using compressor)
Inspect strap and belt assemblies frequently.
Any defects such as strap/belt cuts, fraying
or malfunctioning call for replacement of the
clean and not worn, bent or otherwise damaged
(prohibiting proper strap/belt attachment).
If there is any sign of damage, wear,
abnormal condition or improper operation
of straps, belts, strap/belt hardware (hooks,
keepers, latch plate, receptacle), or track,
discontinue use and replace components immediately.
Follow all inspection and maintenance instructions
supplied by the belt manufacturer.
Severe conditions (weather, environment,
heavy usage, etc.) may require more frequent
inspections. Exposure to severe conditions
will dramatically reduce the life of the system.
Replace or correct as needed
Page 6
MAINTENANCE and SERVICE
5
Maintenance and Lubrication Schedule
6 Months
Consecutive
3 Month
Intervals
Repeat all previously listed inspection, lubrication
and maintenance procedures at 3 month
intervals.
Manual Ramp
Remove interior cover and inspect:
Top pivot (wall mounting) bracket mounting
bolts for securement (loose or missing)
Main (spring) housing mounting bolts for
securement (loose or missing)
Ramp fold arm securement (collar and
mounting screws)
Torsion spring securement hairpin cotter, external
snap ring(s) or key (loose or missing)
Inspect Power Source: Vehicle battery, 50
ampere fuse, vehicle engine compartment fuse
block and center console fuse block.
Swing Out Ramp
Inspect:
Latch for proper operation (apply Light Oil)
Latch mounting hardware for positive
securement (loose or missing mounting
hardware)
Latch pin for positive securement, wear,
misalignment, or other damage
Missing or damaged ramp top pivot bracket
clip)
Top and/or bottom ramp pivot points (axles
and/or bearing surfaces) for deformation,
wear or other damage
bearing damaged or missing.
Latch release rod for positive securement,
alignment, wear, or other damage
Resecure, replace damaged parts or otherwise
correct as needed. See applicable Manual
Ramp exploded views on pages 19A-20B, 23A-
24B or 27A-28B.
Resecure, repair or replace
Realign, resecure, tighten, lubricate, replace
damaged parts or otherwise correct as needed.
2
Lubrication Diagram and Chart
i
i
UHMW
•I
Bearing (4)
DE (Sas oerso A)
'
2.
Rotating Pivot
Slide Arm Pivot Pins
e
LO (seaoerauA)
4.
Platform
3'
Fold Axles (2)
Platform Pivot Pin
LO (seeoemrra)
(2 Points)
LO (sea owai s)
Rotating Fwt
Slyde Arm
t.
Roil Stop
Latch
LO (see oeian e)
J
lief&)) B (P—P Side Shown)
Piwt Pin
inboeIV
Slide
Sqpod
ll
Roll Stop! y
Fald Lever �' 7
i
n
Roll Stop'
Latch Lever
LO
Idi�l�un m■w
i
Parallel Arm
Pivot Pins (8)
LO
Handrail
Pivot Pins (2)
i LO
1n410ard Platform � 1Roil slop Fold Ws /
Colter Pin
VBrtfC9l Arm U ' Platform Rol, Stop Hinge
Pivot Pin
See the Maintenance/Lubrication Schedule for recommended applications per number of cycles or elapsed time.
Inboard Roll Stop
Pivot Points
LO (see Detan c)
LO - Light Oil
DE - Door -Ease
LG - Light Grease
Light Penetrating Oil LPS2, General Purpose
(30 weight or equivalent) Penetrating Oil
Stainless Stick Door -Ease
Style (tube) Stick (tube)
Light Grease Lubriplate
(Multipurpose)
Figure 1
11 oz.
Aerosoi Car 15807
1,68 oz, 15806
14 oz. Can 15805
WD40 is not recommended for a lubricant, and will void the lift manufactures warranty.
WD40 is a petroleum distillate and will clean all the lubrication from the pivot points in the
lift. maintenance staff has been instructed to use high quality silicone spray lubricant to
assure long bushing life in all of the wheelchair lifts we operate.
7
X
LL
Ricon S-Series and K-Series Lift
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3
Preventive Maintenance Inspection and Service Checklist Cutaway 5000 REV 112412019
WORK ORDER # Circle Service Type: A B C D includes Annual on ALL
Date: Vehicle #:
P
F
Item Inspected
A) Vehicle drive in inspection (2 miles)
1) Driver carpet
2) Driver seat condition and operation
3) Drivers door operation and condition
4) Drivers seat belt operation and condition
5) Engine starting and ignition system
6) Instrument panel gauges & warning lights
7) Instrument panel lighting & condition
8) Horn operation
9) Steering wheel tight, no excessive play
10) Windshield wipers
11) Windshield washer
12) Sun visor condition and operation
13) Parking brake operation & condition
14) Parking and service brake pedal pads
15) Passenger door operation
16) No vibrations, pulsations or noises
13) Walk around inspection
1) Body damage / Clean
2) Headlights, high & low beam operation
3) Parking lights operation & condition
4) Marker lights operation & condition
5) Directional signals operation & condition
6) Hazard lights operation & condition
7) Clearance lights operation and condition
8) Brake lights operation & condition
9) License plate lamp operation & condition
10) License plates and tags
11) Backup lights and alarms
12) Reflectors and reflective bumper tape
13) Exterior decals and signage
14) Bumpers secure / in good condition
15) Exterior mirrors secure / in good condition
16) Fuel Cap Installed
C) Interior inspection
1) Passenger door and steps condition
2) Handrails and stanchions condition
3) Interior and modesty panels condition
4) Flooring condition
5) Interior lighting operation and condition
6) Windows operation and condition
7) Emergency Exits operation & condition
8) All Safety Interlocks function
9) Passenger seats operation & condition
10) Passenger seat belts operation & condition
11) First aid & body fluid kits complete
12) Triangle reflectors complete/good condition
13) Stop request operation & condition
14) Valid registration, insurance & accident pack
15) Fire extinguisher in good condition & signed
16) Interior decals and signage (incl. electrical)
17) DVI's reviewed, addressed and signed off
18) Interior clean
D) HVAC system inspection
1) Front blower condition and operation
Mileage in:
P
F
Item Inspected
2) Rear blower condition and operation
3) Defroster operation
4) Temp gets to 20 deg. F below ambient temp.
5) Evaporator intake air filter condition
6) Front heater condition and operation
7) Rear heater condition and operation
8) A/C compressors and condenser fans
E) Under hood inspection
1) Batteries & charging sys. (load alt B,C,D serv)
Batt 1 volts: load volts: load amps:
Batt 2 volts: load volts: load amps:
Batt 3 volts: load volts: load amps:
(battery min. loaded volts 9.6v, 112 CCA for 15 sec)
Alt. 1 min volt: max volt: max amp:
Alt. 2 min volt: max volt: max amp:
(reference factory service manual for alternator spec)
2) Wire and hose routing and connections
3) Cooling system, hoses, water pump condition
5) Accessory drive belts condition
6) Pulleys and tensioned operation & condition
7) Brake master cylinder and power booster
8) Fan and fan clutch operation and condition
9) Engine oil fluid level and condition
10) Transmission oil level and condition
11) Power steering fluid level and condition
12) Brake fluid level and condition
F) Vehicle rack inspection
1) Steering gear box mount, condition & leaks
2) Steering shaft U joints
3) Steering shaft bearings
4) Steering linkages
5) 1 beam or control arm movements and rivets
6) Radius arm condition and bushings condition
7) Stabilizer bar condition and bushings condition
8) Ball joints or kingpins
9) Front spring condition and mounting
10) Front shock absorber operation & condition
11) Trans oil cooler & lines routing and leaks
12) Engine oil cooler & lines routing and leaks
13) Heater and A/C hose routing and leaks
14) No engine oil leaks and fluid condition
15) Engine mounts, brackets and bolts
16) Transmission mounts, brackets and bolts
17) No transmission oil leaks and fluid condition
18) Drive shaft condition
19) Universal joints and carrier bearings condition
20) No rear differential leaks
21) Rear differential condition and mounting
22) Frame and cross members
23) Rear shock absorbers
24) Rear springs condition and mounting
25) No fuel leaks
26) Fuel tank condition and mounting
27) No exhaust leaks
28) Exhaust system condition and mounting
Page 1 of 2
Preventive Maintenance Inspection and Service Checklist 5000 REV 112412019
9*;) WORK ORDER #
Date: Vehicle #:
Mileage in:
P
F
Item Inspected
30) Front brake condition and mounting
31) Front brake lining condition & measurement
Pads R/F: /32" L/F: /32"
32) Rear brake condition and mounting
33) Rear brake lining condition & measurement
Pads R/R: /32" L/R: /32"
Shoes R/R: /32" L/R: /32"
34) Tire and wheel condition and measurements
R/F: /32" L/F: /32"
R/RI: /32" URI: /32"
R/RO: /32" L/RO: /32"
35) Lug nuts condition
Air pressure adjustment FR. RR.
Wheel torque specs used: ft. lbs.
G) Lift inspection
1) Lift operation (fully stowed to fully deployed)
2) Lift control pendant condition and operation
3) Lift restraint belt condition and operation
4) Outer roll stop condition and operation
5) Inner roll stop condition and operation
6) Platform adjustments, condition and mounting
7) Standee arm condition and operation
8) Proper signage and decals
9) Manual backup pump condition and operation
10) Lift manual pump handle
11) Hydraulic pump condition and operation
12) Hydraulic lines and cylinders condition
13) Hydraulic fluid level and condition
14) Base plate and arms welds & pivot points
15) Lift springs and pins condition and operation
16) Lift safety switches and adjustments
17) Hose and wire routing and connections
18) Rollers and pivot point condition & operation
19) Lift to vehicle mounting bolts and brackets
20) Lift doors condition and operation
21) Lift door lights condition and operation
22) Lift interlock operation and condition
(lift door open, e-brake down not able to shift)
(e-brake off lift door closed no lift power)
23) W/C tie downs condition and operation
24) Tie down container secure and clean
25) Tie down floor mounting brackets secure
26) W/C shoulder belt condition and operation
27) Lift clean and no sharp edges
28) Lift shields secure and in good shape
29) Lift moves steady without drifting, jerking,
or unusual speeds
30) No unusual lift noises
Lube all lift pivot points, barriers, rollers, linkages
and bearings cleaning off all excess lube
Check, torque or adjust lift base mounting bolts
ServType
Service Performed
Techs Initials
A,B,C,D
Change oil and filter
A,B,C,D
Lube chassis and suspension
A,B,C,D
Lube drive shafts and universal joints
A,B,C,D
Lube doors and hood, locks and hinges
A,B,C,D
Drain water from separator
A,B,C,D
I Rotate tires(recaps on rear)
B,C,D
Change air filter
B,C,D
Change fuel filter If Applicable
B,C,D
Clean or change crank case filter
C,D
Install new wiper blades
C,D
Service front wheel bearings
C,D
lChange transmission fluid and filter
D
Replace accessory drive belts
D
Service and flush cooling system
D
Install new spark plugs & wires
D
Clean or change PCV valve
D
Check and service fuel & evap. System
D
Change differential fluid
ALL
Front AC Pressure readings:
ALL
Rear AC Pressure readings:
ALL
1 Post service test drive 2 miles
ALL
IFire suppresion check sheet performed
Initial or "N/A" each service performed per PM type
All items have been inspected and the above indications are
true and correct. All safety related defects have been repaired
and this vehicle is safe for operational use. All non -safety
related defects not repaired are diagnosed and scheduled for
repair with all parts needed pulled from stock or ordered.
Brake pad linings must be measured from the backing plate.
Brake shoe linings must be measured from the rivets.
Technicians Signature Date
Supervisor Signature Date
Notes:
Initial each item if it passes inspection and mark each failed item with an 'X Any failed item must be written on a PM Defect sheet and signed off
as repaired. Inspections must be completed before services are done with all necessary repairs finished after services are complete. All safety
related items must be repaired prior to placing the vehicle in service.
Page 2 of 2
ftPM Inspection and Service Checklist (Sedan/Minivan - 5000 Miles) rev 1-24-2019
WORK ORDER # Circle Service Type: A B C D Annual on ALL
Date: Vehicle #: Mileage in:
Work order ID:
P
F
Item Inspected
P
F
Item Inspected
A) Vehicle test drive inspection (1 mile)
6) Fan and fan clutch operation and condition
1) License plates, registration and insurance
7) Brake fluid, master cylinder & power booster
2) DVI's reviewed, addressed and signed off
8) Engine oil fluid level and condition
3) Engine starting and ignition system
9) Transmission oil level and condition
4) Instrument panel gauges, indicators and lights
10) Power steering fluid level and condition
5) Windshield wipers and washer condition
F) Under Vehicle Inspection
6) Horn operation
1) Steering gear box condition, mounting, leaks
7) Trans shifting and steering condition and operation
2) Steering linkages condition and mounting
8) Parking/Service brake operation & pedal condition
3) Stabilizer bars and bushings
9) Check vibrations, pulsations or noises
4) Front suspension condition and mounting
B) Walk around inspection
6) Engine/transmission mounts, brackets and bolts
1) Body damage / Clean
7) Engine/transmission oil leaks
2) Headlights, high & low beam operation
8) Drive shaft/Axels bearings and retainers
3) Parking lights operation & condition
9) Differential condition & mounting (where applicable)
4) Marker lights operation & condition
10) Frame and cross members
5) Directional signals operation & condition
12) Rear suspension condition and mounting
6) Hazard lights operation & condition
13) Fuel system, tank condition, mounting, leaks
7) Brake lights operation & condition
14) Exhaust system condition, mounting, leaks
8) License plate lamp operation & condition
15) Front brakes and lining condition
9) Backup lights and alarms
Pads R/F: /32" L/F: /32"
10) Exterior decals and signage
16) Rear brakes and lining condition
11) Bumpers secure / in good condition
Pads R/R: /32" L/R: /32"
12) Exterior mirrors secure / in good condition
Shoes R/R: /32" L/R: /32"
13) Fuel Cap Installed
17) Record Tire tread depth, pressure
C) Interior inspection
R/F: /32" PSI L/F: /32" PSI
1) Doors, hood and trunk lid operation and condition
R/R: /32" PSI L/R: /32" PSI
2) Flooring and/or carpet condition
18) Inspect all wheel condition and mounting
3) Interior lighting operation and condition
19) Lug nuts and studs condition
4) Windows & glass condition and/or operation
Wheel torque specs used: ft. lbs.
5) WC Belts, Tie downs, and Anchors.
6) Seats and seat belts operation and condition
ServType
Service Performed
Techs Initials
7) All Safety Interlocks functioning
A,B,C,D
Change oil and filter
8) Emergency Exits operation & condition
A,B,C,D
Lube chassis and suspension
9) First aid & body fluid kits complete/secure
A,B,C,D
Lube doors and hood, locks and hinges
10) Triangle reflectors complete/secure
A,B,C,D
Perform Manufacturers WC Service Requirements
11) Fire extinguisher condition mounting
A,B,C,D
Lube all Lift Ramp and parts
12) Interior clean
B,C,D
Rotate tires
D) HVAC system inspection
B,C,D
Change air filter
1) Front heater and AC condition and operation
C,D
Change fuel filter
2) Rear heater and AC condition and operation
C,D
Install new wiper blades
3) Defroster operation
C,D
Change transmission fluid and filter
4) Evaporator intake air filter condition
C,D
Eng. Coolant-ck freeze level, test to mfg spec.
5) A/C compressor and condenser fan
D
Replace accessory drive belts
6) Temp gets to 20 deg. F below ambient temp.
D
Install new spark plugs & wires / Boots
E) Under hood inspection
D
Change PCV valve
1) Batteries & charging sys. (load alt C,D serv)
D
Change Engine Coolant
Batt volts: load volts: load amps:
D
Rear Axle Diff Svc if appicable
Alt. min volt: max volt: max amp:
ALL
FRT AC Pressure: Low High
2) Wire and hose routing and connections
ALL
Rear AC Pressure: Low High
Cooling system, hoses, water pump condition
ALL
Post service test drive (2 miles)
4) Accessory drive belts condition
ALL
Fire suppresion check sheet performed
EL3)
5) Pulleys and tensioners operation & condition
Initial or "N/A" each service performed per PM
type
All items have been inspected by the technician and the above indications are true and correct. All safety related defects have been repaired and this
vehicle is safe for operational use. All non -safety related defects not repaired are diagnosed and scheduled for repair with all parts needed pulled from
stock or ordered. This inspection form has been reviewed and the vehicle has been released by the supervisor.
Technicians Signature Date Supervisor Signature Date
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System Safety Program Plan (SSPP)
Appendix S
Hazardous Communication Plan
samTrans
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Hazardous Communication
Plan
2017
MV TRANSPORTATION, INC.
Premier Place I Suite 1145
5910 North Central Expressway
www.mvtransit.com
Dallas, TX 75206
Hazardous Communication Plan
Table of Contents
1. Introduction.......................................................................................................................................................2
2. Responsibilities.................................................................................................................................................3
2.1. Safety Director...........................................................................................................................................3
2.2. Safety Manager.........................................................................................................................................3
2.3. Supervisors...............................................................................................................................................3
2.4. Employees................................................................................................................................................4
3. Determining Chemical Hazards.......................................................................................................................5
3.1. Hazardous Chemical Inventory.................................................................................................................5
3.2. Labeling Requirements.............................................................................................................................5
3.3. Safety Data Sheets(SDS).........................................................................................................................6
4. Training and Information..................................................................................................................................8
4.1. Information................................................................................................................................................8
4.2. Training.....................................................................................................................................................8
4.3. Retraining..................................................................................................................................................8
5. Non -Routine Tasks...........................................................................................................................................9
6. Work Performed by Outside Contractors......................................................................................................10
7. Record Keeping...............................................................................................................................................11
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Hazardous Communication Plan
1. Introduction
The basic goal of an effective hazard communication program is to ensure employers and
employees know the identities and hazards of chemicals in their workplaces. When employers and
employees have such information, it can be used to design and implement appropriate protective
measures to reduce the incidence of adverse effects.
Due to the seriousness of these safety and health issues, the Occupational Safety and Health
Administration (OSHA) has developed the Hazard Communication Standard (HCS), 29 CFR
1910.1200. It requires employers to provide information to employees regarding the hazardous
chemicals in the workplace and the hazardous properties of these chemicals. This information must
be disseminated through a hazard communication program involving labeling, safety data sheets
(SDS), employee training, employee access to written records, and a written hazard communication
plan. The implementation of the hazard communication program will ensure all employees the
"right -to -know" and "right -to -understand" the hazards and identities of the chemicals with which
they work.
Note: The references herein to "W" or "NW Transportation" describe MV Transportation, Inc.,
to include all its subsidiaries, joint ventures, partnerships, and affiliates.
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2. Responsibilities
2.1. Safety Director
The safety director is responsible for the overall management and administration of the
hazardous communication program and for supporting its implementation by ensuring all
necessary resources are allocated for its development.
2.2. Safety Manager
Under the leadership of the safety director, each division's safety manager is responsible for
developing and implementing the procedures in this plan. Those responsibilities shall
include but are not limited to:
■ Developing a written hazard communication program. The written program shall
describe how the labeling and other forms of warning, safety data sheets, and employee
information and training requirements, as outlined in 29 CFR 1910.1200 (fl,(g), (h), will
be met.
■ Developing a hazard communication training program.
■ Ensure SDS are available as required; and made available for medical personnel when
treating exposed employees.
■ Conduct random safety reviews and take immediate corrective action for any
deficiencies found.
■ Maintain a list of hazardous chemicals using the identity that is referenced on the SDS.
■ Provide information, as requested, concerning the health effects and exposure
symptoms listed on the SDS.
■ Ensure containers are properly labeled, tagged, or marked.
■ Make this plan available to employees or their designated representative.
■ Review the hazard communication program, at least annually, and make the necessary
changes.
2.3. Supervisors
Each supervisor is responsible for implementing and enforcing the hazardous
communication program in his/her work area and for:
■ Creating and maintaining an inventory of all hazardous chemicals stored or used within
their area of responsibility.
■ Ensure all hazardous chemicals/products are clearly labeled, tagged, or marked and
comply with current labeling standards.
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■ Maintain copies of the SDS for each hazardous chemical in the workplace, and ensure
they are readily available to employees.
■ Note: The online access to SDS is provided by the 3E company. The telepbone access to the
records is (800)451-8346.
■ Ensure employees are trained in the use of personal protective equipment (PPE), that
the PPE is available and properly maintained, and ensure that employees wear the
appropriate PPE whenever necessary or required.
■ Develop safe work practices and written procedures for emergencies.
■ Inform employees about proper performance of non -routine tasks.
■ Inform outside contractors of chemical hazards that they may be exposed to while
working at an MV facility. Inform them of the location of the SDS.
2.4. Employees
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■ Comply with chemical safety requirements of this program.
■ Attend required hazard communication training.
■ Use the required PPE and keep it properly maintained and stored.
■ Review the SDS prior to using a chemical for the first time, then review periodically
thereafter as necessary.
■ Report exposures, injuries, or safety problems to a supervisor or the safety manager.
■ Monitor and ensure proper storage and use of chemicals by contractor employees.
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Hazardous Communication Plan
3. Determining Chemical Hazards
3.1. Hazardous Chemical Inventory
The safety manager and supervisors are required to maintain a list of hazardous chemicals
known to be present in each work area. This list should be reviewed and/or updated
regularly to ensure it is kept current. The inventory must identify each hazardous chemical
by the primary name on the label, the manufacture or distributor of the chemical, the
chemical abstract number (CAS), the location (building, room, etc.), quantity, date received,
and emergency procedures required, if any. The inventory must be kept in the work area,
either on a log sheet or in electronic format. If in electronic format, it should be printed, at
least annually or if major changes in the inventory are made. It shall then be posted in the
work area.
3.2. Labeling Requirements
Supervisors are responsible for ensuring all containers of hazardous chemicals in his/her
work area are properly labeled, tagged or marked. Labels or other forms of warnings must
be in English, although labels in other languages are acceptable, English is mandatory.
Original Containers
Original container labels must be maintained. Normally, the original manufacture's label, in
good condition, will satisfy this requirement. Supervisors in every work area where
containers of hazardous chemicals are present are responsible for assuring the manufacture
or supplier's label is not removed or defaced, unless it is illegible or inaccurate. If re-
labeling is required, the label must include, at a minimum, the following items:
■ Warning labels that are legible and in English.
■ Items found on the SDS.
■ Name of the chemical.
■ Pertinent physical and health hazards, including the organs that would be affected and
the manufacturer's name, address, and phone number.
Secondary Containers
When a chemical is transferred from its original container into another container for other
than immediate use, it is called a secondary container. Supervisors of every work area are
responsible for assuring that secondary containers are labeled with at least the name of the
chemical as it appears on the SDS and the appropriate hazard warnings.
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Limited Exceptions to Labeling
A container may be unlabeled if it is a portable container intended for the immediate use
(same work shift) of the employee who transferred the chemical from a properly labeled
container. There are no other exceptions under this hazardous communications program.
Labeling Format
OSHA's Hazard Communication Standard (HCS 1994) specified certain information that
must be included on the labels, but did not require any particular format be followed in
presenting the information.
OSHA's Hazard Communication Standard (HCS 2012) is written as a modification to the
existing standard; which will require manufactures to provide labels that include a signal
word, pictogram, hazard statement and precautionary statement for each hazard class and
category, and the name, address, and phone number of the chemical manufacturer,
importer, or other responsible party.
Employees working with or are exposed to hazardous chemicals must be fully trained on
the new labeling requirements, no later than December 1, 2013.
No later than June 1, 2015, chemical manufacturers and importers must comply with all the
modified provisions.
Distributors may ship products labeled by manufactures under the "old system" until
December 1, 2015.
3.3. Safety Data Sheets (SDS)
The purpose of a safety data sheet is to inform employees of the potential hazards
associated with materials used or stored in their work area. An SDS also advises employees
on the appropriate way to handle hazardous chemicals, what PPE is required for handling
the chemical, how to properly store the chemical, and information on handling spill clean-
up, etc.
A safety data sheet must be kept for every hazardous chemical used and must be readily
available to employees at all times. The safety manager and supervisors are responsible for
acquiring and updating the SDS for all hazardous chemicals found at their respective
division/work area. The employee shall review the SDS prior to the use of any hazardous
chemical. The SDS shall be filed alphabetically by chemical name and should be kept in a
convenient location. SDS should be reviewed, at least annually, to ensure that they are
updated and the latest revisions are available. For chemicals where there have been revisions
made to the SDS, the current SDS should be inserted and the old SDS should be archived.
To obtain specific SDS, requests should be made to the manufacturer or distributor or copy
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them from the website of the manufacture if they are available online. A written record of
all SDS requests, whether by phone or formal letter, shall be placed in a special file.
Content of a Safety Data Sheet
OSHA's Hazard Communication Standard (HCS 1994) specifies certain information that
must be included on the SDS, but did not require that any particular format be followed in
presenting the information.
OSHA's Hazard Communication Standard (HCS 2012) is written as a modification to the
existing standard. It will require a new format which will have 16 specific sections, ensuring
consistency in presentation of important protection information. For further details
regarding these sections see 29 CRF 1910.1200 (g) (2). Appendix D to 29 CRF 1910.1200
identifies the minimum information required for an SDS under each section heading.
Section Headings
Section 1, Identification
Section 2, Hazard(s) identification
Section 3, Composition/information on ingredients
Section 4, First -aid measures
Section 5, Fire -fighting measures
Section 6, Accidental release measures
Section 7, Handling and storage
Section 8, Exposure controls/personal protection
Section 9, Physical and chemical properties
Section 10, Stability and reactivity
Section 11, Toxicological information
Section 12, Ecological information
Section 13, Disposal considerations
Section 14, Transport information
Section 15, Regulatory information
Section 16, Other information, including date of preparation or last revision
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4. Training and Information
The safety manager or his/her designee shall provide training to ensure that the purpose and
function of the hazardous communication program is understood by employees working with
hazardous chemicals and that the knowledge and skills required for the safe use and storage are also
acquired. Training shall be provided on the following subjects:
4.1. Information
■ Current labeling and SDS requirements.
■ Operations in the work area where hazardous chemicals are present.
■ Location and availability of the written hazard communication plan, including the
required list (s) of hazardous chemicals, and safety data sheets (SDS) for all hazardous
chemicals in the work area.
4.2. Training
■ An overview of the requirements contained in the Hazardous Communication Standard,
29 CFR 1910.1200.
■ Methods and observation techniques used to detect the presence or release of
hazardous chemicals.
■ The physical health hazards of chemicals in the work area and their locations.
■ How to lessen or prevent exposure to these hazardous chemicals through usage of
controls, work practices, and personal protective equipment (PPE).
■ How to use the information provided on the SDS.
■ How to read and understand labels.
■ Contingency plans for medical and accident response.
■ The proper use, maintenance, and storage of required PPE.
■ Procedures implemented to provide employee information about chemical hazards for
non -routine or special tasks.
4.3. Retraining
Additional employee training concerning workplace hazards may be necessary when:
■ Job duties change with exposure to new chemicals.
■ When new chemicals are introduced into the workplace.
■ When job duties change which require special training for a special process with a
chemical.
■ When the safety manager deems necessary.
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5. Non -Routine Tasks
Periodically, employees may be required to perform non -routine tasks that involve the use of
hazardous chemicals (for instance, cleaning vessels or tanks). The safety manager or his/her
designee shall provide information about hazardous chemicals to which employees may be exposed
during non -routine tasks prior to the employee (s) starting such tasks.
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6. Work Performed by Outside Contractors
All contractors working at an W facility shall be notified by the safety manager or his/her designee
of the hazardous materials to which the contractor's employees will be exposed to while working.
The safety manager shall provide the contractor with the following information:
■ With a list of chemicals used in the work area (s).
■ Copies or the location of the SDS.
The safety manager shall also find out what chemicals are being brought into the facility by the
outside contractor. He/she shall obtain a copy of the contractor's SDS.
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Hazardous Communication Plan
7. Record Keeping
The training manager shall maintain all hazardous communication records. These records must
include:
■ Employee name.
■ Date of training.
■ Training topics.
■ Any other information to document the validity of the training.
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System Safety Program Plan (SSPP)
Appendix T
Incident Accident Reporting
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide general guidance to
company managers in the conduct of the business. Policies may, from time to time, become dated or may no longer
apply. In the event of questions, the policy should be referred to the General Counsel for interpretation. In the event a
policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be subordinate to such
law, regulation or contract term. Policies are only effective on the written approval of the Chief Executive Officer, and the
endorsement of the Bridges Committee.
Policy #
Safety Policy S-32
SUBJECT
Accident/Incident Reporting Procedures I
POLICY
SCOPE: This policy affects all MV employees who operate
company vehicles/buses, as well as managers and supervisors
who investigate incidents.
POLICY: It is the policy of this Company to minimize injury,
damages, pain and suffering for people involved in vehicular
mishaps involving MV vehicles, to promptly report and to
thoroughly investigate these occurrences.
PURPOSE: The guidelines in this policy designate the
procedures for all employees to follow when an incident occurs
and to ensure accurate and timely incident reporting.
An Incident is any MV mishap involving a MV employee, MV
passenger, MV vehicle, MV equipment, or the environment. An
incident may or may not result in injury or death to a person,
damage to vehicles or property, or damage to the environment.
This includes alleged incidents which are claimed to be caused
by a MV employee, vehicle, or equipment; even though the MV
employee, vehicle, or equipment is not affected.
PROCEDURE:
This procedure applies to all MV losses (other than Workers'
Compensation) to include:
• Vehicular collision with any person, vehicle, or object
• Passenger/Customer/Client Incident/Injury
• MV Vehicle Physical Damage (including unknown yard
physical damage)
• MV Property (buildings/contents) Losses (fire, tornado,
flood, hurricane, vandalism, break-in, etc.).
• Environmental Exposures (i.e. fuel, oil, antifreeze, or
other spills)
• Theft of MV vehicles, equipment, or property
When an incident could have been avoided, it was a
preventable loss. MV Safety investigates "major" preventable
incidents (see below for definition) to determine cause; and
monitors preventable incidents to spot trends and to determine
the trends' root causes. This includes examining driving and
work procedures and revising them if found faulty; and
identifying violations of MV, OSHA, DOT, FTA, or other
procedures, rules or regulations.
INCIDENT TYPES
Major: An incident involving a transit vehicle or occurring on
MV property involving one or more of the following:
• Fatality
• Pedestrian or Bicyclist incident/injury
• Passenger incident/injury involving lift
• Passenger incident/injury while entering/exiting vehicle
• Passenger incident/injury involving improper wheelchair
securement
• MV Operator is cited for a moving violation
• Any injury (including to MV Operator) requiring
immediate medical attention away from the scene
• Property damage equal to or exceeding $5,000
• Environmental spills
• Vehicle roll-over/lay-over
• Vehicle fire
• Incidents with Operator allegation of equipment and/or
maintenance failure
• Events with potential for negative public relations and/or
news media coverage
• Incidents where Operator drug and/or alcohol use may
be involved
• Incidents where fault is in question
Minor: All other incidents that do not meet the definition of a
"major" incident.
INCIDENT REPORTING PROCEDURE:
1. All MV incidents shall be immediately reported from the
scene.
2. Other than an hourly employee if at all possible it is the
responsibility of the General Manager to make sure a
person responds to the accident who will ensure care for our
driver and equipment, review of accident investigation and
proper review of company liability.
3. Operator at scene shall immediately contact Dispatch and
provide incident details.
4. Immediately Call Auto Hotline at (866) 688-7475
5. Complete the Initial Accident/Incident Claim Line Information
Sheet to assist with gathering the details and to aid in the
verbal phone notification.
6. After the phone notification, immediately scan and e-mail
this report to claims(a)-mvtransit.com. If unable to e-mail,
fax to (214) 646-1858.
MAJOR INCIDENTS PROCEDURES:
In case of major incidents, in addition to the above,
managers shall take the additional steps outlined below:
1. Obtain the following basic information:
a. Time and Place of incident
b. Driver name and Date of Hire
c. Vehicle number and type (cut -away, van, bus, sedan,
etc.)
d. Injuries, if transported from scene —where to and by
whom.
e. Damage description
f. Basic facts of collision, accident or incident.
2. Call and notify the following persons:
a. Director of Safety and/or
b. Vice President of Safety
c. Regional Vice President
3. General Manager or designee submits a "High Priority Event
Notification: Go to "Lawson Portal/Procedures and
Forms/Safety/Report a Serious Incident" and enter the
required information.
4. Director of Safety and/or the Regional Vice President will
continue the phone tree to the senior executives listed on a
need to know basis.
5. If the Director of Safety and/or the Regional Vice President
or Vice President of Safety is not available, please contact
the Sr. VP of Safety, or in his absence, the President of
Operations. If the President of Operations is not available,
contact another Corporate Officer or Director who will then
continue the phone tree as necessary.
NOTES:
• The only information given by MV employees should
be to Police Officers present at the scene of the
incident. Operator does not discuss incident/loss with
witnesses — Operator only discusses with police, MV
Safety personnel, MV Risk Management personnel,
and/or MV Third -Party Claims Administrator personnel.
• Refer all other parties to Risk Management to handle
any public and/or media questions. For these
situations, please make sure you can provide Risk
Management with the name and phone number of the
inquiring party. If necessary, Risk Management will
involve the Director of Media Relations to communicate
to the public and/or media.
INCIDENT/ACCIDENT/LOSS PROCEDURES
1. Pre -Planning:
a. General Managers/Dispatchers must be aware of all
sources of assistance in handling incidents/losses.
Before an incident/loss occurs, have contacts on hand
for:
• Operator's family and/or emergency notification
• Local police department and/or local sheriff
department
• Highway patrol/state police
• Local fire department and local ambulance service
• Tow truck, heavy equipment, and construction
companies
MV Risk Management staff and MV Safety staff are
excellent sources for help. Have their telephone
numbers available.
b. General Managers post their home telephone numbers
and cell phone numbers so they can be called when an
emergency occurs. Emergency Telephone Numbers
shall be posted next to all MV telephones and shall be
available at all supervisors' home telephones. This
should include a list of local and MV telephone numbers
used in controlling emergencies.
c. Prominently place "reporting" decals in MV vehicles.
The decals read, "Should you be involved in an
accident or should any other incident occur,
immediately contact Dispatch who shall immediately
communicate with you and the 24-Hour ClaimLine,
(866) 688-7475." Place these stickers on the dash and
on the driver -side sun visor.
d. Equip MV vehicles with the following items:
1. Three (3) bi-directional emergency reflective triangles
(not flares).
2. Incident Reporting Packets and color disposable flash
cameras.
3. Fire extinguisher having an Underwriters' Laboratories
rating of 5 B:C or more.
To order replacement incident reporting packets and
cameras, go onto Portal, under Procedures and Forms, and
under Risk Management — there is an Incident Reporting
Packets bullet point. Click on that bullet point, complete
your order information, and submit your order.
2. Incident/Loss Occurs:
A. MV Operator: If involved in an incident with an
unattended vehicle,
a) Try to locate the owner.
b) If the owner cannot be located, Operator securely
leaves a note on the vehicle with his/her name and
address, and the company/division's name, address
and phone number.
c) Operator obtains the vehicle identification number
and license plate number of the other vehicle, and
includes that information when reporting the incident.
d) An Incident Reporting Packet which includes a color
disposable flash camera is supplied to Operator.
Operator takes pictures of damages.
e) Operator delivers used camera to General
Manager/Dispatcher.
A. If involved in a Hit and Run Incident while on the job
or in a company -owned vehicle and you record/obtain
the adverse vehicle's license plate number or capture
picture of adverse vehicle via camera or Drive Cam, it is
mandatory that the police are called and an incident
report is filled out and filed with them. Once this is
completed, please forward this information to Risk
Management.
B. If otherwise involved in a vehicular incident, Operator
exercises on -scene emergency control until properly
relieved by a supervisor or company official. Control will
be directed to prevent further threat to human life,
damage to the environment, and/or damage to property.
For traffic control and to protect others:
1. Stop immediately and shut down vehicle (shift
transmission into park, or neutral, shut off engine and
set parking brakes).
2. Turn on four-way flashers.
3. Place emergency reflective triangles as soon as
possible, but in any event within ten minutes.
4. Detour non -essential traffic.
5. Notify police/fire/ambulance. If necessary, direct a
passerby to notify the proper authorities. Be sure to
indicate if there are injured people at the emergency
scene. Do not leave the scene except in an extreme
emergency.
6. Do not move MV vehicle (unless there is a fire or
spillage that may spread) until authorities arrive.
7. Do not allow any other vehicles to be moved until
someone in authority arrives to verify the positions of
the vehicles and the lengths and positions of skid
marks. Calm down. Try to detach yourself from what
has happened so you can be as objective and
unemotional as possible. Don't smoke and caution
others to not smoke; as there may be fumes that
could cause an explosion or fire.
8. If safe, extinguish any controllable fire and/or shut off
any leak.
9. Assist injured or endangered persons, but do not
move them or permit them to get up unless
absolutely necessary. Keep them warm and quiet
until emergency help arrives.
10. Prevent fires by turning off ignitions, disconnecting
battery cables, prohibiting smoking, or taking any
other indicated action.
11. Prevent contact with spilled materials.
12. Do not touch (or permit others to touch)
vehicles/objects in contact with downed power lines.
Keep occupants in vehicles.
13. Keep sightseers back/away from emergency scene.
14. Follow the Incident Handling
Procedure/Instructions contained in the Incident
Reporting Packet.
3. Report incident/loss to dispatch and 24 hour Claim
Line:
MV Operator at scene shall immediately contact
Dispatch who shall immediately communicate with the
Operator and 24-Hour Claim Line, (866) 688-7475 (See
Incident reporting procedures above).
• Operator should never try to handle things alone.
• Call while the emergency is small and controllable.
• Dispatch shall provide a telephone number at which the
Operator can be contacted. Usually this is the Dispatch
number.
• Dispatch and Operator shall stay in telephone contact
with the 24-Hour Claim Line until released.
4. Operator Takes Pictures of Scene and Damages:
MV vehicles are equipped with color disposable flash
cameras:
a. Photograph the causes of the incident.
b. Photograph the incident scene before vehicles are towed
or moved. Include surrounding landmarks / reference
points in the pictures.
c. If skid marks are long, start photographing 150 feet
before skid marks begin and continue as you walk closer
to the vehicle.
d. Photograph vehicles, including points of impact,
damaged areas, undamaged areas, and spilled
materials.
e. Do not photograph bloody or gory details.
f. Make a sketch of the scene before any vehicles are
moved. The important thing is to show the positions of
the vehicles as they approached the scene and where
they were following the collision.
5. Equipment Recovery: Division ensures proper damaged
equipment handling and securement.
6. Operator Identifies Himself/Herself: Operator gives any
other involved party his/her name, division name, division
address, and division phone number; and if requested,
insurance information from Insurance Identification Card
located in glove box.
7. Operator Provides Local Authorities and Emergency
Responders Details of Incident/Loss:
a. Operator obtains any reports from authorities/police or
emergency responders that must be completed.
b. Operator cooperates with police officials, but does not
admit any responsibility to anyone except MV Risk
Management personnel, MV Safety personnel, and/or
MV Third -Party Claims Administrator personnel.
c. Operator does not give a formal statement (written or
recorded) to anyone until Operator has contacted MV
Risk Management, and then, not unless approved by MV
Risk Management. Operator never discusses incident
with reporters. Supervisor who may respond will support
this.
d. Operator always notifies the police, no matter how minor
an incident or collision may seem to be, even if it's just a
minor "fender bender." Always report it to the police. If
other party just wants to exchange information and not
call the police, Operator calls in a report anyway.
8. Operator Obtains Names and Addresses of Witnesses:
a. Operator gets names and addresses of all witnesses to
the incident using Courtesy Information Cards contained
in Incident Reporting Packet.
b. Operator does not discuss incident with witnesses —
Operator only discusses with police, MV Safety
personnel, MV Risk Management personnel, and/or MV
Third -Party Claims Administrator personnel.
9. Operator Completes Incident Report: Operator
completes "Incident Report" before leaving the incident
scene.
This report is critical, as it captures MV information, third -
party claimant information, client/passenger information,
police information, an incident description, an incident
diagram, etc.
10. Operator Delivers: Incident Report, Used Camera,
Courtesy Information Cards, and any other Incident
Reporting Packet Items to General Manager/Dispatcher.
Operator gives General Manager/Dispatcher Incident
Report, Courtesy Information Cards, used camera,
diagrams, sketches, etc.
11. General Manager/Dispatcher Forwards Items to MV
Risk Management:
General Manager/Dispatcher immediately scans and
e-mails items to claims(qj_)mvtransit.com.
• If unable to e-mail, fax to (214) 646-1858.
• General Managers retain originals for his/her
records.
Several other reports may be completed from the
information on these items, so it is important that the
information is complete and accurate.
2. General Manager uploads any revenant photos and
videos to OneDrive.
Note. OneDrive Procedure attached as an appendix to
this policy.
3. General Manager/Dispatcher ensures that safety items
in MV vehicles are immediately replaced/recharged
prior to next dispatch: Incident Reporting Packet with
color disposable flash camera, fire extinguisher, 3 bi-
directional emergency reflective triangles, etc.
12. Loss Handling:
a. MV Risk Management directs loss handling. General
Managers ensure that all losses are immediately and
properly reported. MV Risk Management or MV's Third -
Party Claims Administrator initiates all claim filings.
Except for thefts, break-ins, and stolen vehicles, General
Managers shall not file reports or other information with
local, state or federal authorities.
b. Whenever there is any possibility of serious liability, the
General Manager:
1. Sends complete maintenance file on the vehicle to
MV Risk Management
2. Sends Operator's logs/time sheets to MV Risk
Management
3. Prints electronic control module data (if applicable)
and sends to MV Risk Management
4. Risk Management ensures Drive Cam event (if
applicable) is obtained
13. Damaged Equipment:
A. Probable Total Losses: General Manager obtains
repair estimate and scans and e-mails it to
claimsC�mvtransit.com.
1. If unable to e-mail, fax to (214) 646-1858. MV Risk
Management contacts Fixed Assets and determines
if MV vehicle is a total loss.
2. If MV vehicle is deemed a total loss, General
Manager has any valuable/usable parts removed and
then obtains salvage bids.
3. General Manager obtains approval from MV Risk
Management before selling salvage.
4. General Manager processes Fixed Asset Action
Form and forwards for required approvals.
5. When General Manager receives salvage proceeds,
General Manager faxes copy of check to MV Risk
Management and forwards check to Accounts
Receivable utilizing the applicable MV Lockbox
Remittance Form.
B. Repairable Losses: General Manager contacts
Maintenance Manager. Maintenance Manager
authorizes and controls all repairs following
maintenance protocols.
MV Risk Management distributes weekly reports that
include its internal claim number for the damaged or
total loss vehicle.
General Manager approves all MV vehicle repair
invoices. General Manager codes vehicle repair
invoices to GL#7090 or GL#6150. General Manager
forwards approved and coded MV vehicle repair
invoices to Accounts Payable.
C. The following information explains what GL code to
assign and what additional information will be required to
avoid delaying payment.
7090 Collision — This GL number should be used for
all MV vehicle repairs made and/or parts purchased
due to some type of collision. The MV Risk
Management internal claim number is required to be
on each invoice that is assigned this GL number.
Failure to provide the claim number will prevent Risk
Management from approving the invoice for payment
and will delay timely payment to the vendor.
2. 6150 Outside Services — This GL number should be
used for all MV vehicle body repairs made and/or
parts purchased due to wear and tear over time.
Examples would be rusted areas and faded paint.
Repairs made to a vehicle that was purchased with
pre-existing damage can also be coded to this GL
number. An explanation will be required for each
vehicle body repair invoice that is coded to this GL
number. Invoices coded "6150" do not require a
MV Risk Management internal claim number.
D. MV vehicle repairs (MV Damage):
Effective 1/1/08, the division is responsible for the full
amount of the repairs. These invoices must be approved
for payment by Risk Management.
E. MV Damage Subrogation:
If it is possible that MV can collect for damages caused by a
responsible third party, General Manager scans and e-mails
all information related to the incident to
claims(a_)mvtransit.com. If unable to e-mail, fax to (214)
646-1858.
Obtain a repair estimate and submit the estimate and
photographs of the damage to Risk Management.
These items will be used as documentation for MV's
subrogation demand.
2. In addition to the damages, MV Risk Management
will also attempt to collect "loss of use" from the
responsible third party.
3. MV Risk Management compiles a formal claim for
damages for submission to the responsible party.
MV Risk Management follows up on collection.
Damages and/or loss of use recovered through
subrogation efforts will be credited to the division.
4. If an insurance company or its representative
requests repair cost information, General Manager
refers that person to MV Risk Management. Do not
release cost information.
14. Alleged Equipment/Maintenance Failure:
Claims of equipment or maintenance failure are always
referred to as "alleged" failure until an inspection of
suspect systems by qualified personnel verifies or denies
such claims. The following steps are followed in instances
of alleged equipment or maintenance failure:
If Operator alleges a failure, contact MV Risk
Management immediately.
2. Arrange to have vehicle towed to nearest MV division
or area where vehicle can be secured. Do not let
vehicle be driven.
3. Secure vehicle. Don't let anyone tamper with vehicle,
including MV personnel.
4. Call MV Risk Management to direct investigation
activity.
5. MV Risk Management will set up inspection with
manufacturer's representative, expert (if applicable),
and MV personnel.
6. Notify and coordinate inspection with field personnel.
7. Assist in the inspection of vehicle at formal
inspection.
8. Send complete maintenance file on vehicle to MV
Risk Management.
9. Send Operator's logs/time sheets to MV Risk
Management.
10. Print electronic control module data and send to MV
Risk Management.
11. Risk Management ensures Drive Cam event (if
applicable) is obtained.
15. Stolen MV Vehicle.
A. General Manager/Dispatcher immediately reports loss
to MV Risk Management.
B. General Manager/Dispatcher immediately reports the
loss to local police authorities. Direct the police
authorities to enter the stolen vehicle on the NCIC.
Note: If vehicle is ultimately recovered, General
Manager/Dispatcher immediately reports recovery to
local police authorities, and directs them to remove
from the NCIC; and General Manager/Dispatcher
immediately reports recovery to MV Risk
Management.
C. General Manager obtains a copy of police report and
faxes it to MV Risk Management.
D. Instruct MV Operators on the following: a) If anyone
tries to take a vehicle, let them have it. Do not get
into an altercation with them. b) If a vehicle is taken or
is missing, immediately phone MV Risk Management.
c) Report any suspicious activity to General
Manager/Dispatcher.
E. Depending on the circumstances regarding the
missing vehicle, MV Risk Management may notify
FBI, appropriate state Highway Patrol, FTA, and
Federal DOT.
16. Break -Ins and other Property Losses.
A. General Manager/Dispatcher immediately reports loss
to MV Risk Management.
B. General Manager/Dispatcher immediately reports loss
to local police authorities.
C. General Manager obtains a copy of police report and
faxes it to MV Risk Management.
17. Post -Loss Procedures, Reports, and Correspondence.
A. General Manager forwards all correspondence relating
to an incident/loss to MV Risk Management. General
Manager identifies the correspondence to MV Risk
Management by indicating the Operator's name and
the date of the loss.
B. If lawsuit papers are received, General Manager
immediately telephones MV Risk Management at (866)
665-1426. General Manager forwards the papers via
overnight mail to: EVP, c/o MV Risk Management,
2024 College Street, Elk Horn, IA 51531, with a memo
stating the person served and the date and time of
service. The EVP of Risk Management can also be
reached by telephone at (712) 764-3720.
18. Post -Accident Alcohol and Controlled Substances
Testing
a. Fatal Accidents: As soon as practicable following
an accident involving the loss of human life, an
employer shall conduct drug and alcohol tests on
each surviving covered employee operating the
transit vehicle at the time of the accident. The
employer shall also drug and alcohol test any other
covered employee whose performance could have
contributed to the accident, as determined by the
employer using the best information available at the
time of the decision.
b. Non -Fatal Accidents: As soon as practicable
following an accident not involving the loss of human
life in which a transit vehicle is involved, the employer
shall drug and alcohol test each covered employee
operating the transit vehicle at the time of the
accident unless the employer determines, using the
best information available at the time of the decision,
that the covered employee's performance can be
completely discounted as a contributing factor to the
accident. The employer shall also drug and alcohol
test any other covered employee whose performance
could have contributed to the accident, as determined
by the employer using the best information available
at the time of the decision.
c. "Accident" Definition: "Accident" means an
occurrence associated with the operation of a vehicle
(including operation of its lift), if as a result:
• A Fatality; or
• An individual suffers bodily injury and immediately
receives medical attention away from the scene of
the accident; or
With respect to an occurrence in which the transit
vehicle involved is a bus, electric bus, van, or
automobile, one or more vehicles (including non-
FTA funded vehicles) incurs disabling damage as
the result of the occurrence and such vehicle or
vehicles are transported away from the scene by
a tow truck or other vehicle; or
with respect to an occurrence in which the transit
vehicle involved is a rail car, trolley car, trolley
bus, or vessel, the transit vehicle is removed from
operation.
d. MV Division Management coordinates/arranges
post -accident testing. If reasonable suspicion is
suspected, all reasonable suspicion testing guidelines
will be followed.
e. Test Results Obtained. Test results are obtained by
Elk Horn Qualification and reported to MV Division
Management, or vice versa. General Manager
contacts MV Management concerning disposition of
Operator.
Effective Date
Review Date
RELATED TOPICS
FORMS
BRIDGES
ENDORSEMENT
Date:
APPROVED BY
Date:
Appendix A OneDrive Upload Procedures
MV Safety OneDrive Upload Procedures
Safety Managers
OneDrive
Shane Shelton
8/16/2016
Shane.shelton@mvtransit.com
8/18/2016
PLEASE NOTE: Any changes to this document will require manager -level approval
)ENDING
1.0 PURPOSE:
To give safety manager instructions on how to upload videos, photos and documents to
the Claims Department via Microsoft OneDrive
2.0 RESPONSIBLE PARTIES:
MV Infrastructure Team
3.0 PROCEDURE INFORMATION:
User Provisioning (for the Claims Team Only):
The IT Infrastructure team will get a ticket from the Auto Claims Manager requesting
that a user be given access to a divisional folder via the Help Desk.
The user will be provisioned according to the tickets directions.
The same process will be used for user moves and deletions.
End User Access Instructions:
1. Upon successful provisioning of the end user's account, the end user will receive an email
from no-reply@sharepointonline.com with the Subject of "Sys_ClaimsMgmt has shared
Division Number"'
�Vr, 6i 10/20163'52 PM
no-reply@sharepoi ntonli ne.com
Sys_ClalrnslV qmt has shared '121'
To ■ Shane Shelton
O FcBow up. Start by Wednesday, August 10. 2016 Due by Wednesday, August 10, 2016.
Upload your videos here.
GO to 121
Get the OneDrive mobile app! Available for
4 % v
2. The end user can click the "Division Number" hyperlink in the email body to go to the
One Drive Login page. The example above shows you'd click the blue "121" number in
the body of the email for Division 121.
3. This will take you to a sign -on page with your default browser. MV IT recommends you
use Internet Explorer or Google Chrome of the best results.
f, Office 365
Work or school, or personal Microsoft account
mail or phone
Qasswofd
El Keep me signed in
Can't access your account?
Don't have an account assigned by your work or school?
Sign in with a Microsoft account
4. To sign in, use your MV Transportation email address:
firstname.lastname@mvtransit.com. If your name is John Doe, your email will be
iohn.doeC�mvtransit.com. Once you've entered your email address into the email field,
your browser will redirect you to the MV Transportation Office 365 login page as seen
below.
Sign in with your organizational account
shane.shelton@MVtFansit.com
Password
5. Your email address will already be populated, just enter your domain password. This is
the same password you use to log into your MV desktop or laptop. Click Sign in.
6. This will then take you to the OneDrive folder you have access to. You will notice if you
click outside of your folder, you will receive access denied messages. You will ONLY
have access to the division you were assigned by the Auto Claims Manager.
F C irttps mAransit-mysharepofnt.cam;'personal/sys_claimsmgmt_mvtransit_onmicro5oft_com/_layouts/15/onedrive.aspx?e=5%3aeldODfgd73ch454hg774ac37Uf5e
MV . Misr -..J Personal ®AN'
Management C. AuthenticatingAP:r*
Office 365 OreDrive
P Search QQ New v Upload v t�J Share � Get a link v Sync
sys_elaimsMgmt Files > Claims > Southwest > 121
Flles
t Name Modified Mod lTied 6y File Si- Shaping
i5ur files
Documents ••• 6days ago Sys_CW—Mgmt iF Shared
IS Photos ••• 6days ago syz_ClaimsVigmt aF Shared
rMVideos ••• 6days ago Sys_ClaimsMgmt iF Shared
Drag files here to upload
7. From here you can open the folders you would need to upload into. Further instructions
on uploading files are below. You can bookmark the page you accessed in step 6 to
streamline logging in in the future.
Uploading Files:
1. Once youv'e completed Steps 1 — 7 above under the "End User Access Instructions", you
can now start to upload files. To do so, click the folder you want to upload to (in this
example we'll use a photo upload). Click on the Photos Folder.
Search (R New v " Upload v Q Share ch- Get a link PC Sync
Sys ClaimsMgmt Files > Claims > Southwest > 121
Files
� fi Name Mnditied
Our #files
Documents ••• 6 days ag
in Photos ... 6 days ag
12 Videos ... 6 days ag
2. This will take you the Photos folder.
P Search (�) New v T Upload v 0 Share — Get a link ' Sync
Sys_CiaimsMgmt ... Claims } Southwest > 121 > Photos
Files
our files
3. To upload a photo, click Upload -> Files
search New v Upload v C); Share mm Get a link ' Sync
Sys_Claimsgmt ...
CIalr-r-7 Files 7 } Photos
Files Folder
Our files
4. Browse to the location on your computer of the file you want to upload. In this example,
we are uploading the one MV logo picture. Click on the file(s) you want to upload, you
can upload multiple if need be at a time. Click Open to start the upload.
F Oren x
E - T > This PC > Pictures > OneDrive Test U Semch O-Ddee IFn P y
I
Organise - New folder
sF Ouitk mess
� Desktop r
a Downloads f nwtrmSjiPga_w_
9 Dowments I namejpg
Personal
Claims
a Job Descuptions
a Org
Policies
f OneDnw - MV TTansr
OneDnve - MV TTansr
4L OneDnw - Personal
116 This PC
10 Network
Fie name: mvtrans_logo _w_name.Jpg
Open Cancel
5. Your file will then upload into the folder you were in before you clicked the Upload ->
Files button in step 3. We were in the Photos folder in this example, so the file uploaded
into the Photos folder. If you want to upload a Video, start from the Videos folder and
the same for the Documents folder.
6. That's it. You've now uploaded a file to Claims for review.
Labeling Uploaded Documents to OneDrive:
Please prefix all documents uploaded into OneDrive with the following coding. Please note that
all photos need to be saved on a Word document. Then uploaded to OneDrive with the proper
label; Pic — M16XXXX or Pic — "Ref Number". The MV claimant number is provided on the Daily
Incident Report or Weekly Incident Report.
1. Division Reports — DR-M166403 or DR-CG122
2. Police Report — PR-M166403 or PR-CG122
3. Photos — Pic-M166403 or Pic—CG122
4. Estimate — Est-M166403 or Est-CG122
5. Letter — Ltr-M166403 or Ltr — CG122
6. Video — Video-M166403 or Video-CG122
7. Invoice — Inv-M166403 or Inv-CG122
8. Tender — Tender-M166403 or Tender-CG122
4.0 REFERENCE DOCUMENTATION:
"MV" is to be understood as MV Transportation and/or its affiliated companies (collectively
"Company').
5.0 DOCUMENT CHANGE LOG:
version
Date
Author
Change Description
1.0 M
8/16/2016
Shane Shelton
Original draft
1.1
8/18/2016
Shane Shelton
Added Codin
1.2
12/20/2016
Shane Shelton
Added photo saving
wording under labelin
System Safety Program Plan (SSPP)
Appendix U
Medical Examination Form MCSA
5875 & 5876
Form MCSA-5875
OMB No. 2126-0006 Expiration Date: 11/30/2021
Public Burden Statement
A Federal agency may not conductor sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of information subject to the requirements of
the Paperwork Reduction Act unless that collection of information displays a current valid OMB Control Number.The OMB Control Number for this information collection is 2126-0006. Public reporting for this collection
of information is estimated to be approximately 25 minutes per response, including the time for reviewing instructions, gathering the data needed, and completing and reviewing the collection of information. All
®responses to this collection of information are mandatory. Send comments regarding this burden estimate or any other aspect of this collection of information, including suggestions for reducing this burden to:
Information Collection Clearance Officer, Federal Motor Carrier Safety Administration, MC-RRA, 1200 New Jersey Avenue, SE, Washington, D.C. 20590.
Federap Motor
t of Carrier
Transportation Medical Examination Report Form
Federal Motor Carrier
Safety Administration (for Commercial Driver Medical Certification)
SECTION 1. Driver Information (to be filled out by the driver)
Last Name:
Street Address:
Driver's License Number:
E-mail (optional):
First Name:
City:
MEDICAL RECORD #
(or sticker)
Middle Initial: Date of Birth:
State/Province: Zip Code:
Issuing State/Province: Phone:
CLP/CDL Applicant/Holder*: Q Yes Q No
Driver ID Verified By**:
Age:
Gender: 0 M OF
Has your USDOT/FMCSA medical certificate ever been denied or issued for less than 2 years? 0 Yes 0 No 0 Not Sure
*CLP/CDL Applicant/Holder: See instructions for definitions. **Driver ID Verified By: Record what type of photo ID was used to verify the identity of the driver, e.g., CDL, driver's license, passport.
HISTORYDRIVER EALTH
Have you ever had surgery? If "yes;' please list and explain below. 0 Yes 0 No 0 Not Sure
Are you currently taking medications (prescription, over-the-counter, herbal remedies, diet supplements)? 0 Yes 0 No0 Not Sure
If "yes;' please describe below.
(Attach additional sheets if necessary)
**This document contains sensitive information and is for official use only. Improper handling of this information could negatively affect individuals. Handle and secure this
information appropriately to prevent inadvertent disclosure by keeping the documents under the control of authorized persons. Properly dispose of this document when
no longer required to be maintained by regulatory requirements. —
Page 1
Form MCSA-5875
OMB No. 2126-0006 Expiration Date: 11/30/2021
Last Name: First Name: DOB: Exam Date:
Not
Not
Do you have or have you ever had:
Yes
No
Sure
Yes
No
Sure
1. Head/brain injuries or illnesses (e.g., concussion)
Q
Q
Q
16. Dizziness, headaches, numbness, tingling, or memory
Q
Q
Q
2. Seizures, epilepsy
Q
Q
Q
loss
3. Eye problems (except glasses or contacts)
Q
Q
Q
17. Unexplained weight loss
Q
Q
Q
4. Ear and/or hearing problems
Q
Q
Q
18. Stroke, mini -stroke (TIA), paralysis, or weakness
Q
Q
Q
5. Heart disease, heart attack, bypass, or other heart
Q
Q
Q
19. Missing or limited use of arm, hand, finger, leg, foot, toe
Q
Q
Q
problems
20. Neck or back problems
Q
Q
Q
6. Pacemaker, stents, implantable devices, or other heart
Q
Q
Q
21. Bone, muscle, joint, or nerve problems
Q
Q
Q
procedures
22. Blood clots or bleeding problems
Q
Q
Q
7. High blood pressure
Q
Q
Q
23. Cancer
Q
Q
Q
8. High cholesterol
Q
Q
Q
24. Chronic (long-term) infection or other chronic diseases
Q
Q
Q
9. Chronic (long-term) cough, shortness of breath, or other
Q
Q
Q
25. Sleep disorders, pauses in breathing while asleep,
Q
Q
Q
breathing problems
daytime sleepiness, loud snoring
10. Lung disease (e.g., asthma)
Q
Q
Q
26. Have you ever had a sleep test (e.g., sleep apnea)?
Q
Q
Q
11. Kidney problems, kidney stones, or pain/problems with
Q
Q
Q
27. Have you ever spent a night in the hospital?
Q
Q
Q
urination
12. Stomach, liver, or digestive problems
Q
Q
Q
28. Have you ever had a broken bone?
Q
Q
Q
13. Diabetes or blood sugar problems
Q
Q
Q
29. Have you ever used or do you now use tobacco?
Q
Q
Q
Insulin used
Q
Q
Q
30. Do you currently drink alcohol?
Q
Q
Q
14. Anxiety, depression, nervousness, other mental health
Q
Q
Q
31. Have you used an illegal substance within the past two
years?
Q
Q
Q
problems
15. Fainting or passing out
Q
Q
Q
32. Have you ever failed a drug test or been dependent on
Q
Q
Q
an illegal substance?
Other health condition(s) not described above:
Q Yes Q No Q Not Sure
Did you answer "yes" to any of questions 1-32? If so, please comment further on those health conditions below. Q Yes Q No Q Not Sure
(Attach additional sheets if necessary)
I certify that the above information is accurate and complete. I understand that inaccurate, false or missing information may invalidate the examination
and my Medical Examiner's Certificate, that submission of fraudulent or intentionally false information is a violation of 49 CFR 390.35, and that submission
of fraudulent or intentionally false information may subject me to civil or criminal penalties under 49 CFR 390.37 and 49 CFR 386 Appendices A and B.
Driver's Signature:
SECTION 2. Examination Report (to be filled out by the medical examiner)
Date:
Review and discuss pertinent driver answers and any available medical records. Comment on the driver's responses to the "health history" questions that may affect the
driver's safe operation of a commercial motor vehicle (CMV).
(Attach additional sheets if necessary)
Page 2
Form MCSA-5875 OMB No. 2126-0006 Expiration Date: 11/30/2021
Last Name: First Name: DOB: Exam Date:
Pulse rate: Pulse rhythm regular: Q Yes Q No Height: feet inches Weight: pounds
Blood Pressure Systolic
Diastolic Urinalysis Sp. Gr.
Protein
Blood
Sugar
Sitting
Urinalysis is required.
Numerical readings
must be recorded.
Second reading
(optional)
Other testing if indicated Protein, blood, or sugar in the urine may be an indication for further testing to
F- rule out any underlying medical problem.
Vision
Hearing
Standard is at least20140 acuity (Snellen) in each eye with or without correction. At
Standard: Must first perceive whispered voice at not less than 5 feet OR average
least 70° field of vision in horizontal meridian measured in each eye. The
use of cor-
hearing loss of less than or equal to 40 dB, in better ear (with or without hearing aid).
rective lenses should be noted on the Medical Examiner's Certificate.
Acuity Uncorrected Corrected Horizontal Field of Vision
Check if hearing aid used for test: ❑ Right Ear ❑ Left Ear ❑ Neither
Whisper Test Results Right Ear Left Ear
Right Eye: 20/ 20/ Right Eye:
_degrees
Record distance (in feet) from driver at which a forced
Left Eye: 20/ 20/ Left Eye: _degrees
whispered voice can first be heard
Both Eyes: 20/ 20/
Yes No
OR
Applicant can recognize and distinguish among traffic control
00
Audiometric Test Results
signals and devices showing red, green, and amber colors
Right Ear Left Ear
Monocular vision
00
500 Hz 1000 Hz 2000 Hz 500 Hz 1000 Hz 2000 Hz
Referred to ophthalmologist or optometrist?
00
Received documentation from ophthalmologist or optometrist?
00
Average (right): Average (left):
The presence of a certain condition may not necessarily disqualify a driver, particularly if the condition is controlled adequately, is not likely to worsen, or
is readily amenable to treatment. Even if a condition does not disqualify a driver, the Medical Examiner may consider deferring the
driver temporarily.
Also, the driver should be advised to take the necessary steps to correct the condition as soon as possible, particularly if neglecting the condition
could
result in a more serious illness that might affect driving.
Check the body systems for abnormalities.
Body System Normal Abnormal Body System
Normal
Abnormal
1. General Q Q 8. Abdomen
Q
O
2. Skin Q Q 9. Genito-urinary system including hernias
Q
O
3. Eyes Q Q 10. Back/Spine
Q
O
4. Ears Q Q 11. Extremities/joints
Q
O
5. Mouth/throat Q Q 12. Neurological system including reflexes
Q
O
6. Cardiovascular Q Q 13. Gait
Q
O
7. Lungs/chest Q Q 14. Vascular system
Q
O
Discuss any abnormal answers in detail in the space below and indicate whether it would affect the driver's ability to operate a CMV.
Enter applicable item number before each comment.
(Attach additional sheets if necessary)
Page 3
Form MCSA-5875
OMB No. 2126-0006 Expiration Date: 11/30/2021
Last Name: First Name: DOB: Exam Date:
Please complete only one of the following (Federal or State) Medical Examiner Determination sections:
Use this section for examinations performed in accordance with the Federal Motor Carrier Safety Regulations (49 CFR 391.41-391.49):
Q Does not meet standards (specify reason):
Q Meets standards in 49 CFR 391.41; qualifies for 2-year certificate
Q Meets standards, but periodic monitoring required (specify reason):
Driver qualified for: 0 3 months 0 6 months 0 1 year 0 other (specify):
❑ Wearing corrective lenses ❑ Wearing hearing aid ❑ Accompanied by a waiver/exemption (specify type):
❑ Accompanied by a Skill Performance Evaluation (SPE) Certificate ❑ Qualified by operation of 49 CFR 391.64 Federal
❑ Driving within an exempt intracity zone (see 49CFR 397.62) Federal
❑ Determination pending (specify reason):
❑ Return to medical exam office for follow-up on (mustbe45 days or less):
❑ Medical Examination Report amended (specify reason):
(if amended) Medical Examiner's Signature:
❑ Incomplete examination (specify reason):
Date:
If the driver meets the standards outlined in 49 CFR 391.41, then complete a Medical Examiner's Certificate as stated in 49 CFR 391.43(h), as appropriate.
I have performed this evaluation for certification. I have personally reviewed all available records and recorded information pertaining to this evaluation,
and attest that to the best of my knowledge, I believe it to be true and correct.
Medical Examiner's Signature:
Medical Examiner's Name (please print or type):
Medical Examiner's Address:
Medical Examiner's Telephone Number:
Medical Examiner's State License, Certificate, or Registration Number:
City:
Date Certificate Signed:
❑ MD ❑ DO ❑ Physician Assistant ❑ Chiropractor ❑ Advanced Practice Nurse
❑ Other Practitioner (specify):
National Registry Number:
State: Zip Code:
Medical Examiner's Certificate Expiration Date:
Issuing State:
Page 4
Form MCSA-5875
OMB No. 2126-0006 Expiration Date: 11/30/2021
Last Name: First Name: DOB: Exam Date:
Use this section for examinations performed in accordance with the Federal Motor Carrier Safety Regulations (49 CFR 391.41-391.49) with any applicable State
variances (which will only be valid for intrastate operations):
0 Does not meet standards in 49 CFR 391.41 with any applicable State variances (specify reason):
0 Meets standards in 49 CFR 391.41 with any applicable State variances
0 Meets standards, but periodic monitoring required (specify reason):
Driver qualified for: 0 3 months 0 6 months 01 year 0 other (specify):
❑ Wearing corrective lenses ❑ Wearing hearing aid ❑ Accompanied by a waiver/exemption (specify type):
❑ Accompanied by a Skill Performance Evaluation (SPE) Certificate ❑ Grandfathered from State requirements (State)
If the driver meets the standards outlined in 49 CFR 391.41, with applicable State variances, then complete a Medical Examiner's Certificate, as appropriate.
I have performed this evaluation for certification. I have personally reviewed all available records and recorded information pertaining to this evaluation,
and attest that to the best of my knowledge, I believe it to be true and correct.
Medical Examiner's Signature:
Medical Examiner's Name (please print or type):
Medical Examiner's Address:
Medical Examiner's Telephone Number:
Medical Examiner's State License, Certificate, or Registration Number:
City:
Date Certificate Signed:
❑ MD ❑ DO ❑ Physician Assistant ❑ Chiropractor ❑ Advanced Practice Nurse
❑ Other Practitioner (specify):
National Registry Number:
State:
Zip Code:
Medical Examiner's Certificate Expiration Date:
Issuing State:
Page 5
Instructions MCSA-5875
Instructions for Completing the Medical Examination Report Form (MCSA-5875)
I. Step -By -Step Instructions
Driver:
Section 1: Driver information
Personal Information: Please complete this section using your name as written on your driver's license, your
current address and phone number, your date of birth, age, gender, driver's license number and issuing state.
o CLP/CDL Applicant/Holder: Check "yes" if you are a commercial learner's permit (CLP) or com-
mercial driver's license (CDL) holder, or are applying for a CLP or CDL. CDL means a license
issued by a State or the District of Columbia which authorizes the individual to operate a class of a
commercial motor vehicle (CMV). A CMV that requires a CDL is one that: (1) has a gross combina-
tion weight rating or gross combination weight of 26,001 pounds or more inclusive of a towed unit
with a gross vehicle weight rating (GVWR) or gross vehicle weight (GVW) of more than 10,000
pounds; or (2) has a GVWR or GVW of 26,001 pounds or more; or (3) is designed to transport 16 or
more passengers, including the driver; or (4) is used to transport either hazardous materials requiring
hazardous materials placards on the vehicle or any quantity of a select agent or toxin.
o Driver ID Verified By: The Medical Examiner/staff completes this item and notes the type of photo ID
used to verify the driver's identity such as, commercial driver's license, driver's license, or passport, etc.
o Question: Has your USDOT/FMCSA medical certificate ever been denied or issued for less than
two years? Please check the correct box "yes" or "no" and if you aren't sure check the "not sure" box.
• Driver Health History:
o Have you ever had surgery: Please check "yes" if you have ever had surgery and provide a written
explanation of the details (type of surgery, date of surgery, etc.)
o Are you currently taking medications (prescription, over-the-counter, herbal remedies, diet
supplements): Please check "yes" if you are taking any diet supplements, herbal remedies, or
prescription or over the counter medications. In the box below the question, indicate the name of the
medication and the dosage.
o #1-32: Please complete this section by checking the "yes" box to indicate that you have, or have ever had,
the health condition listed or the "No" box if you have not. Check the "not sure" box if you are unsure.
o Other Health Conditions not described above: If you have, or have had, any other health condi-
tions not listed in the section above, check "Yes" and in the box provided and list those condition(s).
o Any yes answers to questions #1-32 above: If you have answered "yes" to any of the questions in
the Driver Health History section above, please explain your answers further in the box below the
question. For example, if you answered "yes" to question #5 regarding heart disease, heart attack,
bypass, or other heart problem, indicate which type of heart condition. If you checked "yes" to ques-
tion #23 regarding cancer, indicate the type of cancer. Please add any information that will be helpful
to the Medical Examiner.
CMV Driver Signature and Date: Please read the certification statement, sign and date it, indicating
that the information you provided in Section 1 is accurate and complete.
Page 6
Instructions MCSA-5875
Medical Examiner:
Section 2: Examination Report
Driver Health History Review: Review answers provided by the driver in the driver health history
section and discuss any "yes" and "not sure" responses. In addition, be sure to compare the medication
list to the health history responses ensuring that the medication list matches the medical conditions
noted. Explore with the driver any answers that seem unclear. Record any information that the driver
omitted. As the Medical Examiner conducting the driver's physical examination you are required to
complete the entire medical examination even if you detect a medical condition that you consider
disqualifying, such as deafness. Medical Examiners are expected to determine the driver's physical
qualification for operating a commercial vehicle safely. Thus, if you find a disqualifying condition for
which a driver may receive a Federal Motor Carrier Safety Administration medical exemption, please
record that on the driver's Medical Examiner's Certificate, Form MCSA-5876, as well as on the Medical
Examination Report Form, MCSA-5875.
Testing:
o Pulse rate and rhythm, height, and weight: record these as indicated on the form.
o Blood Pressure: record the blood pressure (systolic and diastolic) of the driver being examined. A
second reading is optional and should be recorded if found to be necessary.
o Urinalysis: record the numerical readings for the specific gravity, protein, blood and sugar.
o Vision: The current vision standard is provided on the form. When other than the Snellen chart is
used, give test results in Snellen-comparable values. When recording distance vision, use 20 feet as
normal. Record the vision acuity results and indicate if the driver can recognize and distinguish
among traffic control signals and devices showing red, green, and amber colors; has monocular
vision; has been referred to an ophthalmologist or optometrist; and if documentation has been
received from an ophthalmologist or optometrist.
o Hearing: The current hearing standard is provided on the form. Hearing can be tested using either a
whisper test or audiometric test. Record the test results in the corresponding section for the test used.
Physical Examination: Check the body systems for abnormalities and indicate normal or abnormal for
each body system listed. Discuss any abnormal answers in detail in the space provided and indicate
whether it would affect the driver's ability to safely operate a commercial motor vehicle.
In this next section, you will be completing either the Federal or State determination, not both.
Medical Examiner Determination (Federal): Use this section for examinations performed in
accordance with the FMCSRs (49 CFR 391.41-391.49). Complete the medical examiner determination
section completely. When determining a driver's physical qualification, please note that English language
proficiency (49 CFR part 391.11: General qualifications of drivers) is not factored into that
determination.
o Does not meet standards: Select this option when a driver is determined to be not qualified and
provide an explanation of why the driver does not meet the standards in 49 CFR 391.41.
o Meets standards in 49 CFR 391.41; qualifies for 2-year certification: Select this option when a
driver is determined to be qualified and will be issued a 2-year Medical Examiner's Certificate.
Page 7
Instructions MCSA-5875
o Meets standards, but periodic monitoring is required: Select this option when a driver is deter-
mined to be qualified but needs periodic monitoring and provide an explanation of why periodic
monitoring is required. Select the corresponding time frame that the driver is qualified and if select-
ing other, specify the time frame.
Determination that driver meets standards: Select all categories that apply to the driver's
certification (e.g., wearing corrective lenses, accompanied by a waiver/exemption, driving
within an exempt intracity zone, etc.).
o Determination pending: Select this option when more information is needed to make a qualification
decision and specify a date, on or before the 45 day expiration date, for the driver to return to the
medical exam office for follow-up. This will allow for a delay of the qualification decision for as
many as 45 days. If the disposition of the pending examination is not updated via the National Regis-
try on or before the 45 day expiration date, FMCSA will notify the examining medical examiner and
the driver in writing that the examination is no longer valid and that the driver is required to be re-
examined.
MER amended: A Medical Examination Report Form (MER), MCSA-5875, may only be
amended while in determination pending status for situations where new information (e.g., test
results, etc.) has been received or there has been a change in the driver's medical status since the
initial examination, but prior to a final qualification determination. Select this option when a Medic-
al Examination Report Form, MCSA-5875, is being amended; provide the reason for the amendm-
ent, sign and date. In addition, initial and date any changes made on the Medical Examination
Report Form, MCSA-5875. A Medical Examination Report Form, MCSA-5875, cannot be
amended after an examination has been in determination pending status for more than 45 days or
after a final qualification determination has been made. The driver is required to obtain a new phys-
ical examination and a new Medical Examination Report Form, MCSA-5875, should be completed.
o Incomplete examination: Select this when the physical examination is not completed for any
reason (e.g., driver decides they do not want to continue with the examination and leaves) other
than situations outlined under determination pending.
o Medical Examiner information, signature and date: Provide your name, address, phone number,
occupation, license, certificate, or registration number and issuing state, national registry number,
signature and date.
o Medical Examiner's Certificate Expiration Date: Enter the date the driver's Medical Examiner's
Certificate (MEC) expires.
Medical Examiner Determination (State): Use this section for examinations performed in accordance
with the FMCSRs (49 CFR 391.41-391.49) with any applicable State variances (which will only be valid
for intrastate operations). Complete the medical examiner determination section completely.
o Does not meet standards in 49 CFR 391.41 with any applicable State variances: Select this
option when a driver is determined to be not qualified and provide an explanation of why the driver
does not meet the standards in 49 CFR 391.41 with any applicable State variances.
o Meets standards in 49 CFR 391.41 with any applicable State variances: Select this option when
a driver is determined to be qualified and will be issued a 2-year Medical Examiner's Certificate.
o Meets standards, but periodic monitoring is required: Select this option when a driver is deter-
mined to be qualified but needs periodic monitoring and provide an explanation of why periodic
monitoring is required. Select the corresponding time frame that the driver is qualified and if select-
ing other, specify the time frame.
Determination that driver meets standards: Select all categories that apply to the driver's
certification (e.g., wearing corrective lenses, accompanied by a waiver/exemption, etc.).
Page 8
Instructions MCSA-5875
o Medical Examiner information, signature and date: Provide your name, address, phone number,
occupation, license, certificate, or registration number and issuing state, national registry number,
signature and date.
o Medical Examiner's Certificate Expiration Date: Enter the date the driver's Medical Examiner's
Certificate (MEC) expires.
II. If updating an existing exam, you must resubmit the new exam results, via the Medical Examination
Results Form, MCSA-5850, to the National Registry, and the most recent dated exam will take
precedence.
III. To obtain additional information regarding this form go to the Medical Program's page on the Federal
Motor Carrier Safety Administration's website at http://www.fmcsa.dot.gov/regulations/medical.
Page 9
Form MCSA-5876
OMB No.2126-0006 Expiration Date: 11/30/2021
Public Burden Statement
A Federal agency may not conduct or sponsor, and a person is not required to respond to, nor shall a person be subject to a penalty for failure to comply with a collection of information subject to the requirements of the Paperwork Reduction Act unless
that collection of information displays a current valid OMB Control Number. The OMB Control Number for this information collection is 2126-0006. Public reporting for this collection of information is estimated to be approximately 1 minute per response,
®including the time for reviewing instructions, gathering the data needed, and completing and reviewing the collection of information. All responses to this collection of information are mandatory. Send comments regarding this burden estimate or any
other aspect of this collection of information, including suggestions for reducing this burden to: Information Collection Clearance Officer, Federal Motor Carrier Safety Administration, MC-RRA, 1200 New Jersey Avenue, SE, Washington, D.C. 20590.
U.S. Department of Transportation Federal Motor Carrier Medical Examiner's Certificate
Safety Administration (for Commercial Driver Medical Certification)
I certify that I have examined Last Name:
First Name:
in accordance with (please check only one):
0 the Federal Motor Carrier Safety Regulations (49 CFR 391.41-391.49) and, with knowledge of the driving duties, I find this person is qualified, and, if applicable, only when (check all that apply) OR
0 the Federal Motor Carrier Safety Regulations (49 CFR 391.41-391.49) with any applicable State variances (which will only be valid for intrastate operations), and, with knowledge of the driving duties,
find this person is qualified, and, if applicable, only when (check all thatopply):
❑ Wearing corrective lenses ❑ Accompanied by a waiver/exemption ❑ Driving within an exempt intracity zone (49 CFR 391.62) (Federal)
❑ Wearing hearing aid ❑ Accompanied by a Skill Performance Evaluation (SPE) Certificate ❑ Qualified by operation of 49 CFR 391.64 (Federal)
❑ Grandfathered from State requirements (State)
Medical Examiner's Certificate Expiration Date
The information I have provided regarding this physical examination is true and complete. A complete Medical Examination Report Form,
MCSA-5875, with any attachments embodies my findings completely and correctly, and is on file in my office.
Medical Examiner's Signature
Medical Examiner's Telephone Number Date Certificate Signed
0 MD 0 Physician Assistant 0 Advanced Practice Nurse
0 DO 0 Chiropractor
Issuing State
0 Other Practitioner (specify)
National Registry Number
Driver's Signature Driver's License Number Issuing State/Province
Driver's Address CLP/CDL Applicant/Holder
Street Address: City: State/Province: Zip Code: 0 Yes 0 No
**This document contains sensitive information and is for official use only. Improper handling of this information could negatively affect individuals. Handle and secure this information appropriately to prevent inadvertent
disclosure by keeping the documents under the control of authorized persons. Properly dispose of this document when no longer required to be maintained by regulatory requirements **
System Safety Program Plan (SSPP)
Appendix V
FL Wireless Communication
ZERO TOLERANCE
WIRELESS COMMUNICATIONS DEVICE POLICY
MV Transportation and its subcontractors have a Safety and Customer
Service First core value. To ensure that all employees are being safe and
providing the best customer service available by Improving roadway safety
for all vehicle operators, vehicle passengers, bicyclists, pedestrians, and
other road users.
MV Transportation and its subcontractors have adopted a zero -tolerance
policy in regard to cell phones, texting while driving, emails, and all other
personal electronic devices including Bluetooth and all other hands free
operation devices in conjunction with Florida's Rule 14.90 Wireless
Communication, and wireless communication device prohibition under the
Florida Statutes 316.305 Florida Ban on "Texting while Driving Law".
Rule 14: 90 states:
a. The use of a personal wireless communication device is prohibited while
the transit vehicle is in motion, and
b. All personal wireless communications devices are turned off with any
earpieces removed from the operator's ear while occupying the driver's
seat.
During an emergency the Operator must step away from the Driver's seat
and call dispatch for immediate assistance.
All Operators will be provided Training on the requirements of wireless
communication, MV Policy, and 14:90 rule upon hiring.
By adopting this statute MV Transportation and Sub -Contractors will
prevent crashes related to the act of text messaging while driving a motor
vehicle.
It is Mandatory that any and all cellphones, Bluetooth, wireless devices, ear
pieces, electronic devices are to be put away and not on your persons
during work hours. This includes, but not limited to any work performing
call -taking, scheduling, dispatch, GPS, customer service functions and/or
any other administrative duties while the behind the wheel of a vehicle.
Failure to adhere to the above may result in disciplinary action up to and
including termination.
Employee Signature
Supervisor Signature
cc. ee file
Date
Date
System Safety Program Plan (SSPP)
Appendix W
Annual Review of
Driving Records -Drivers
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide general guidance to
company managers in the conduct of the business. Policies may, from time to time, become dated or may no longer
apply. In the event of questions, the policy should be referred to the General Counsel for interpretation. In the event a
policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be subordinate to such
law, regulation or contract term. Policies are only effective on the written approval of the Chief Executive Officer, and the
endorsement of the Bridges Committee.
Policy #
Safety Policy S-13
SUBJECT
DRIVER'S ANNUAL REVIEW OF DRIVING RECORD
POLICY
SCOPE: This policy applies to all drivers for MV
Transportation, Inc., including road call mechanics.
PURPOSE: The purpose of this policy is to achieve
compliance with the Federal and State Motor Carrier Safety
Regulations.
POLICY: It is the policy of this Company that all drivers submit,
on an annual basis, a record of all violations of traffic laws
committed while operating any type vehicle, other than parking
violations, for which the driver has been convicted or forfeited
bond during the preceding twelve (12) months, and that such
record be reviewed by the Division General Manager and
compared with the driver's Motor Vehicle Record.
PROCEDURE:
The General Manager will request each driver's Motor Vehicle
Record at least annually and review it with the driving record
submitted by each driver to determine whether the driver meets
the minimal requirements for safe driving and be certain the
driver is not disqualified from operating a motor vehicle.
The General Manager will review each driver's entire record
including accident experience, road and ride observations, and
the Driver Record of Violations submitted for the previous
twelve months. The review will be completed by August 15
each year and the record retained in the driver's DOT
qualification file.
The driver's manager/supervisor will conduct interviews with
drivers whose records warrant counseling and corrective
measures including refresher training. In considering
counseling, great weight must be given to violations such as
speeding, following too closely, reckless driving and improper or
erratic lane changes. This counseling process will be properly
and thoroughly documented.
Drivers convicted of two serious traffic violations as defined by
the FMCSR, in a three-year period will be advised that they are
subject to disqualification by the State issuing their drivers'
licenses.
Supervisors will remind drivers that they are to notify the
company of any moving violation they receive during the year,
whether on or off -duty.
Effective Date
Review Date
RELATED TOPICS
FORMS
BRIDGES
Date:
ENDORSEMENT
APPROVED BY
Date:
System Safety Program Plan (SSPP)
Appendix X
Annual DOT Driving Record
Review Form
Annual Driving Record Review
Review Period: 200_ through 200_
MV Transportation, Inc.
MOTOR VEHICLE DRIVER'S CERTIFICATION
(As Required by D.O.T. Regulation 391.27)
1. 2. 3. 4. 5.
(Driver's Name — Last. First, Middle Int. — Print) SI SN#) (Date of Birth) (Date — Last D.O.T. Physical Examination) (Employee Number)
6. 7. 8. 9.
(Home Address) 9 State (Division Name and Number)
List below your driver's license by number, state, expiration date.
10. 11. 12.
(License Number) State (Expiration Date)
I certify that the following is a true and complete list of ALL traffic violations (other than parking violations) for which I have been
convicted or forfeited bond or collateral during the past 12 months. (As required by D.O.T. Regulation 391.27)
NOTE: This record must cover both personal and company driving.
TYPE OF VEHICLE
DATEL) OFFENSE 1� LOCATION CITY & STATEu OPERATED
Has your license been revoked or suspended in the last 12 months? o7jYes No
Are you presently driving with a restricted license (including eyeglasses and hearing aids)? (,Yes No
For any YES answers on (17.) or (18.), please explain on space below:
If no violations are listed above, I certify that I have not been convicted or forfeited bond or collateral on account of any violation
to be listed during the past 12 months. I hereby authorize a representative of the company to check my driving record with any
state in which I am licensed to drive and authorize release of such information and records to the company.
SUPERVISOR ANNUAL REVIEW OF DRIVING RECORD
(As Required by D.O.T. Regulation 391.25)
MV Transportation,
Division Address
Review of driving record performed on . The driver is qualified not qualified
(Date)
(check one either) under 49CFR Part 383.51 and 391.15. A check of the driver's file was done to verify the information for the 12
month review period.
(Reviewed by: Print Name) Signature Title
Form SF- 2 (MVR REVIEW FORM (Rev. 08/04/2009)
Please return the completed MVR Review Form to your supervisor
or manager as soon as possible
INSTRUCTIONS
1. Fill in Your name (last name, first name, and middle initial if you have one)
a. Eg: Joe G. Driver would be written as Driver, Joe G.
2. Fill in your Social Security number
3. Fill in your date of birth
4. Fill in the date of your last DOT physical exam, NOT THE EXPIRATION DATE
(if you are not sure look on your DOT Physical card)
5. Fill in your MV employee number
6. Fill in your home address (need an address of where you live not a P.O. Box, unless that's the only address you
have)
7. Fill in the city that you live in that matches the address for #6
8. Fill in the State that you live in that matches the address for #6
9. Fill in your home division (preferably the Division name and number)
10. Fill in your current drivers license Number
11. Fill in the state of the license in #10
12. Fill in the expiration date of your drivers license in #10
13. Fill in the date, offense, location city & state, and type of vehicle(private or commercial) of any and ALL traffic
violations ( other than parking violations) for which you have been convicted or forfeited bond or collateral during the
past 12 months. (If you are not sure if it will show up on your MVR, put it down)
14. If your license has been revoked or suspended, in the past year, for any reason check "yes", otherwise check "no"
15. If you have any restrictions on your license check "yes" otherwise check "no"
16. If you checked "yes" for questions 17 or 18, please explain in detail on the space provided
17. Please sign your name and fill in the date you signed it
Please return the completed MVR Review Form to your supervisor
or manager as soon as possible
System Safety Program Plan (SSPP)
Appendix Y
S-10 Compliance with
Regulations
MV TRANSPORTATION, INC. CORPORATE POLICY STATEMENT
General policies of MV Transportation, Inc. are issued from time to time and are designed to provide general guidance to
company managers in the conduct of the business. Policies may, from time to time, become dated or may no longer
apply. In the event of questions, the policy should be referred to the General Counsel for interpretation. In the event a
policy conflicts with the law, regulation or the terms of a contract with a customer, the policy will be subordinate to such
law, regulation or contract term. Policies are only effective on the written approval of the Chief Executive Officer, and the
endorsement of the Bridges Committee.
Policy #
Safety S-10
SUBJECT
COMPLIANCE WITH FEDERAL AND STATE SAFETY
REGULATIONS
POLICY
SCOPE: These regulations govern all driving and non -driving
operations at MV Transportation, Inc.
POLICY: It is the policy of MV Transportation, Inc. that
company operations and all personnel will comply with all
applicable requirements of Title 49 Code of Federal Regulations
and in particular with the Federal Motor Carrier Safety
Regulations' Parts 40, 325, 382, 383, 385-387, 390-396, 399
and 640 (or their individual States' equivalent) and with the
provisions of Part 1910 of the Occupational Safety and Health
Administration regulations.
PROCEDURE: Personnel will refer to the Regulations for
interpretation of any covered rules regarding MV
Transportation, Inc. driving and maintenance operations.
The Safety Department is available to provide further
assistance.
Effective Date
Review Date
RELATED TOPICS
FORMS
BRIDGES
ENDORSEMENT
Date:
APPROVED BY
Date:
System Safety Program Plan (SSPP)
Appendix Z
SambaSafety DRM State
Support MatriX
I lsva� sambasafety
SambaSafety Driver Risk Management Technical Overview
This document details the differences between state monitoring methodologies. Each state is assigned to one of four tiers based on the
detail returned from the monitoring system. This document is considered INTERNAL & CONFIDENTIAL and is shared under NON
DISCLOSURE AGREEMENT (NDA). It should under no circumstances be shared with customers. If you have a customer who insists on
understanding the details of our monitoring methodologies, you should enlist the support of SambaSafety Systems Engineering or
SambaSafety Product Management.
DRM Monitoring Tiers
Violations Monitors for changes including license status,
Tier 1 License Status administrative suspensions, violations and out of state
Best driver monitoring visibility
Out of State violations. Monitoring interval ranges from daily to monthly
available on the market today.
depending on state.
Monitors for changes including new violations on a monthly
basis only. Dynamic Baseline MVRs will automatically be
Identifies new violations on the
Tier 2 Violations pulled to identify administrative suspensions, license status
MVR
changes and out of state violations if there has been no
activity for 12 months.
Monitors for license status changes only. Dynamic Identifies when the license status
Tier 3 License Status Baseline MVRs will automatically be pulled to identify new changes are a result of expiration,
violations if there has been no activity for 12 months. suspension or revocation (e.g. DUI)
No monitoring available. Activity is identified via scheduling Can provide up to monthly visibility,
Tier 4 Schedule MVR full MVR purchases on a monthly, quarterly, semi-annual or even in states where no monitoring
annual interval. system exists.
SAMBASAFETY— CONFIDENTIAL — COVERED UNDER NON -DISCLOSURE AGREEMENT (NDA)
DRM Monitoring Support Matrix Version 1.3 — Update February 1st, 2018
sambasafety
DRM Monitoring Support by State
MA
RI
�§,
CT
Tier 1 — Status + Violations: Monthly or better' 2
ETier 2 — Violations Monthly, Status Annually
ETier 3 — Status Monthly, Violations Annually
Tier 4 — MVR Only
'California, New York and Texas are monitored daily; Michigan is monitored weekly.
z Texas drivers enrolled after Jun 26, 2017 will be enrolled in the Tier 1 monitoring system. All legacy drivers will be migrated over to this
new system when they are due for a dynamic baseline during 2018.
SAMBASAFETY — CONFIDENTIAL — COVERED UNDER NON -DISCLOSURE AGREEMENT (NDA)
DRM Monitoring Support Matrix Version 1.3 — Update February 1st, 2018
sambasafety
:VAffMr-F_T41P)n Types
Transaction Description
A Baseline MVR is procured within 24 hours of a driver being added to Samba DriverMonitor. The
Baseline MVR provides the employer a minimum 3-year driving history, before beginning monthly
Baseline MVR monitoring. This history is critical in determining if the driver has a valid driver's license and if there YES NO
are risk factors in the driver's recent driving history.
Samba DriverMonitor monitors drivers at least monthly for new activity on the driver's driving record.
Activity MVR This is done via multiple methodologies without always procuring a full MVR. If activity is found, an YES NO
official Activity MVR will be automatically procured on behalf of the Customer.
On -Demand MVR At any time, the Customer can manually procure an On -Demand MVR for any driver. This can be YES YES
done via the DRM dashboard.
Scheduled Annual motor vehicle records can optionally be procured once every 12 months. The Customer can
Annual MVR configure the schedule for annual MVR procurement by configuring its annual policy in the YES YES
DriverMonitor console. Scheduled Annual MVRs are disabled by default.
In some states where public records are leveraged as activity triggers Dynamic Baseline MVRs are
Dynamic procured automatically to ensure completeness and accuracy. A Dynamic Baseline MVR computes YES NO
Baseline MVR the time since the last full MVR was purchased for any reason (baseline, activity, on -demand,
scheduled, etc.) and procures a new MVR when the gap exceeds 12 months.
Some states charge a data fee even if the driver information submitted by SambaSafety on behalf of
the Customer returns no results. This can happen when the Customer submits inaccurate driver
No -Hit MVR information, including but not limited to license number, first and last name, or date of birth. Samba YES NO
DriverMonitor enforces certain checks to validate that a license number follows the appropriate
format for a given state before the request is made to the state in an effort to minimize No -Hit MVR
charges.
Enrollment Fee Some states such (CA) charge an Enrollment Fees when adding drivers to the state monitoring YES NO
programs. These fees vary in price.
SAMBASAFETY— CONFIDENTIAL — COVERED UNDER NON -DISCLOSURE AGREEMENT (NDA)
DRM Monitoring Support Matrix Version 1.3 — Update February 1st, 2018
sambasafety
DRM Transaction Timeline
JAN I FEB I MAR I APR I MAY I JUN I JUL I AUG I SEP I OCT I NOV I DEC JAN • • •
Every driver starts with
a Baseline MR
(state fee only)
An On -Demand MVR can be
ordered at any time by the
customer and become the
new baseline
(Mate + service fee)
Some monitored states require an
Dynamic Baseline MVR_ This
only happens if there are no other
M Rs in the last 12 month
(state fee only)
9a ORM Check Check Check Cheek Act
i i i Check Cheek Ong Check Check Check Check
R i i
1 l ,
The Subscription Fee
covers the continuous
monitoring
When activity is detected
an Activity MVR is
purchased
(state fee only)
In addition to continuous
monitoring an optional
Annual MVR can be
scheduled
(state + service fee)
SAMBASAFETY— CONFIDENTIAL — COVERED UNDER NON -DISCLOSURE AGREEMENT (NDA)
DRM Monitoring Support Matrix Version 1.3 — Update February 1st, 2018
sambasafety
DRM Monitoring Support Matrix
Alabama
Monitored
✓
Tier
1
F-Monitor
Frequency
Monthly
New Status
Violation Changes
✓ ✓
Out of
State
✓
Baseline
Req.
✓
Baseline
Timing
24h
Lookback Dynamic
Months 5 Baseline
12m
Medical
Certs
✓
No Hit
Fee
✓
Alaska
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Arizona
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Arkansas
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
California2
✓
1
Daily
✓
✓
✓
✓
24h
none
✓1
✓
✓
Colorado
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Connecticut
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Delaware
✓
1
Monthly
✓
✓
✓
24h
12m
✓
✓
Florida
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Georgia
✓
3
Monthly
✓
✓
24h
12m
✓
✓
✓
Hawaii
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
Idaho
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Illinois
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Indiana
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Iowa
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Kansas
✓
1
Monthly
✓
✓
✓
✓
203
1m
✓
✓
Kentucky
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Louisiana
✓
3
Monthly
✓
✓
24h
12m
✓
✓
✓
Maine
✓
1
Monthly
✓
✓
✓
✓
24h
None
✓1
✓
✓
Maryland
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Massachusetts
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Michigan
✓
1
Weekly
✓
✓
✓
✓
2w
None
✓1
✓
✓
Minnesota
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Mississippi
4
Scheduled
✓
✓
N/A
N/A
✓
✓
✓
Missouri
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Montana
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Nebraska
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Nevada
✓
1
Monthly
✓
✓
✓
✓
24h
1 m
✓
✓
New Hampshire
4
Scheduled
✓
✓
✓
✓
N/A
N/A
✓
✓
SAMBASAFETY— CONFIDENTIAL — COVERED UNDER NON -DISCLOSURE AGREEMENT (NDA)
DRM Monitoring Support Matrix Version 1.3 — Update February 1st, 2018
sambasafety
State
Jersey
Monitored
✓
Tier
2
Monitor
Frequency
Monthly
Violation
✓
Changes
Out of
State
Baseline
Req.
✓
Baseline
Timing
24h
Lookback
Months 5
12m
Dynamic
Baseline
✓
Certs
✓
Hit
FeeNew
✓
New Mexico
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
New York
✓
1
Daily
✓
✓
✓
✓
2d
None
✓
✓
North Carolina
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
North Dakota
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Ohio
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Oklahoma
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Oregon
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
Pennsylvania2
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Rhode Island
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
South Carolina
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
South Dakota
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Tennessee
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Texas
✓
1
Daily
✓
✓
✓
N/A
N/A
✓
✓
Utah
✓
1
Monthly
✓
✓
✓
✓
24h
1 m
✓
✓
Vermont
4
Scheduled
✓
✓
✓
✓
N/A
N/A
✓
✓
Virginia
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Washington
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
West Virginia
✓
1
Monthly
✓
✓
✓
✓
24h
12m
✓
✓
Wisconsin
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Wyoming
✓
2
Monthly
✓
✓
24h
12m
✓
✓
✓
Washington D.C.
✓
3
Monthly
✓
✓
24h
12m
✓
✓
✓
• 1 Annual MVR required by the state as part of their monitoring program.
• 2 Reseller restrictions exist in California and Pennsylvania.
• 3 Kansas enrollment has a blackout period from the 26t" to the end of the month.
• 4 Texas has implemented a new state system that we are leveraging with drivers enrolled after Jun 26, 2017 to test the validity of data flow. Once the
state system has been verified, we will do a general release for all drivers.
• 5 Lookback months refers to how old an MVR can be and still be used as a baseline.
SAMBASAFETY— CONFIDENTIAL — COVERED UNDER NON -DISCLOSURE AGREEMENT (NDA)
DRM Monitoring Support Matrix Version 1.3 — Update February 1st, 2018
System Safety Program Plan (SSPP)
Appendix AA
Internal Safety Audit Checklist
QW>
LOCATION: Naples 271 DATE:
GM Monthly Facility Audit
MM/YY
SAFETY MANAGEMENT PRACTICES
Yes
No
N/A
Comments
Maintains MVT standardized Accident Log updated and current
Performs New Hires 45/75 day assessements as required
Division's instructors (class and BTW) are properly ICP certified
Division utilizes the standard MVT training program (AVATAR)
Division follows minimum training program requirements (hours, protocols, materials, etc.)
Division manages DriveCam Program per DC Program Management Plan
➢ # Vehicles Out Of Sevice
➢ # Vehicles Overdue for Download
➢ # DC events overdue for coaching/retraining
Division follows disciplinary requirments outlined in Handbook/CBA
Safety Meetings attendance tracked and documented on Form SF-6 and filed
Drivers retrained per Safety Retraining Policy (Policy #12)
Exterior
Are exterior lights functioning properly?
Landscaping well maintained
Trash not overflowing from dumpster
Park lot free of debris
Park lot in good repair and free of trip hazards
Building and fencing free of graffiti
Does fuel island have spill kit (if applicable)
Is fuel island free of leaks (if applicable)
Fuel hose hung properly (if applicable)
Fuel nozzle trigger lock removed (if applicable)
Vehicles
Exterior of vehicle clean (wheels, windows ect)
Interior free of trash, debris and graffiti
DVIs properly filled out
Current insurance and registration located in vehicle
Maintenance Area
is Facility clean
Is the maintenance floor clear of free oil spills or slick spots?
Are maintenance personnel wearing safety glasses?
Is proper footwear being worn?
Are all machinery fitted with proper guards?
Electrical cords intact and free of cuts/repair?
Inventory stored properly and organized
Are hoses rolled up when not in use?
Are Lockout/Tagout procedures in place?
Is waste area clean and orderly?
Are aerosol cans stored in fire proof cabinets?
Are oily rags disposed of in their proper container (covered metal waste cans)?
Are safety glasses for visitors provided in accessible an area?
Are all facility/shop lights operational and functional?
Are exits properly marked?
Is first aid kit stocked
Eyewash installed and inspected monthly
Electrical panel area free of clutter (W)
Are facility / shop areas free of "trip & falls" hazards?
Are all storage drums covered and labeled?
Are all air / water hoses clean, free of defects and properly stored?
Are all drop lights clean, serviceable, and properly stored?
Is signage permanently mounted?
Are locker room floors free of debris and uniforms?
Are there accurate "Days without an Injury" and "Days without Incident" signs posted?
Is proper personal protective equipment (PPE) used by employees in the shop areas?
Tools and Equipment
Jack stand in good condition
Jack stand being used when applicable
Tires and wheels secure
Batteries secured and stored with secondary containment
Vehicle lifts in good condition
Vehicle wash area clean and organized
Water hoses rolled up when not in use (wash area)
Pit area clean and organized (where applicable)
Are fire extinguishers inspected monthly basis
Appropriate signs posted for PPE, fire ext. restricted area ect
Office Administrative Areas
Are floor clean and free of clutter?
Are exits properly marked?
Electrical cords not daisy chained?
Restrooms clean and sanitary?
Are restrooms clean, orderly, and stocked?
Pluming fixtures functioning properly
Tables and chairs serviceable, functional and free of hazards?
Driver bulletin board current not cluttered
Is all necessary signage required by customer, local, state or federal regulations posted?
Are evacuation maps posted in conspicuous area?
Are employees aware of designated assembly?
Are stairwells and stairways clear with serviceable handrails & treads
OSHA 300 log up to date (includes light duty report).
Site Specific Equipment/Areas
General Manager's Name (Print):
Date:
Safety Inspection Comments / Remediation action(s) taken:
System Safety Program Plan (SSPP)
Appendix AB
Bus Transit System Annual
Safety and Security
Certification Form
Cot.�.nty
Public Transit &Neighborhood Enhancement Division
January 22, 2020
Michele Forestt, Transit Support Consultant
ATKINS on behalf of FDOT, District One
801 North Broadway Ave
Bartow, FL 33830
Re: Annual Transit System Safety and Security Certification (SSPP)
Dear Ms. Forestt,
Enclosed you will find the Collier Area Transit Annual Transit System Safety and Security Certification as
required by Florida Rule 14-90.
If you have any questions please do not hesitate to contact me at (239) 252-4996
Oma
Transit Manager
P�cTr�sit & �9 Enhancement • 3299 Tarniami Trail E_, Suite 103 •Naples, Florida 34112-5746.239-252-5840 •FAX 239-252-6628 • www_colliergov_net
COLLIER AREA TRANSIT
8300 Radio Road
Naples, Florida 34104
Collier Area Transit Annual Certification Requirement per
14-90.010 Bus Transit Operational Certification
In accordance with Florida Rule Chapter 14-90.004 Bus Transit System Operational Standards, specifically
subchapter 14-90.010 Certification, as amended, the following certifications are provided to the Florida
Department of Transportation.
It is hereby certified that:
Collier Area Transit operating as CAT has adopted a transit bus system safety program plan (SSPP) in
accordance with the established standards set forth in Florida Rule Chapter 14-90.004 Bus Transit System
Operational Standards and has adopted a System Security Program Plan (SSPP).
Collier Area Transit certifies the performance of safety inspections on all buses operated by the Collier Area
Transit system in accordance with Florida Rule Chapter 14-90.004 Bus Transit System Operational Standards.
Collier Area Transit certifies that a review of the Collier Area Transit System Safety Program Plan (SSPP) and
Security Program Plan (SPP) is conducted periodically to ensure that the program plans remain in compliance.
This certification is provided by Collier Area Transit which has performed the required bus safety
inspections.
Collier Area Transit
8300 Radio Road
Naples, Florida 34104
The following certification is provided on behalf of Collier Area Transit by its Transit Manager who is directly
responsible for the management of the bus transit system and attests to this agency's compliance with
Rule Chapter 14-90 Bus System Operational Standards for Bus Transit Systems, as amended.
Date:
Signed:
Omar De Leon
Collier Area Transit
Florida
Bus Transit S
A&
rstem Annual Safetv and Securit
Certification
Compliance zvitlz Mule 14-9d, SAC to the
Florida Department of Transportation (FDOT)
January 13, 2�20.
MV Contract Transportation, Inc.
8300 Radio Rd
Naples, Fl. 34104
The .Bz�s T��c�nsit System (.�ge�icy) t�a�ned c��aove hereby �er�ifies the falloz�i��g:
1. Tire Agency has adopted a System Safet��
Plats (SPP) pursuatrt to the standards
Administrative
Coyle.
Prograt;2 Plan (SSPP) and �. Secr�rit� Progratt�
set forth in Dille Chapter 14-90, Florida
2. The Agency is in cottlplrczl-tCe with its adopted SSPP asZd SPP.
3. The Agetacy leas perfor-�ned asinZcal safety i�Zspectzof�s on all operatioriat vehicles itr
accordance with Rude Chapter 14-90, F'lortdtt Administrative Code.
4. The Agetzcy has cottciztcted nevi
�3tue InIC Signature
(.Individual (Responsible
Qf SSPP and SPP tend the plans at•e �tp to elate.
rat�c�' of Corftpliatice�
Date: I
?��c�rne: Brc�i�t� .���o�a�es 3'i�le: General tV.����ager
dame and address of entity(ies) which has (have) performed bits safety inspections and
security assessments:
Fame: MV Cot-ttract Transportation in
Address: 8304 Radio Rd Navies, FL 341041
.Warne of OuaIified Mechaxlic who Perfol7ned At1nttal Iy�spections:
Rodt`Zey Batcher
` te: PlCrtscI do irnt edit orntltc"tzrrscI clrntrge this ��nrm.
.�I10ztt Automotive
System Safety Program Plan (SSPP)
Appendix AC
SSPP Addendums
(placeholder for future updates)
System Safety Program Plan (SSPP)
Appendix AD
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System Safety Program Plan (SSPP)
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System Safety Program Plan (SSPP)
MV SMS Plan
43
I ml
1. Safety Management Policy............ *goes*$ 01266696 some sea Sea sasoos0000d as@@ whom@@@ Osseo@ seems some 3
Safety Management System (SMS) Policy Statement........................................................................................................................ 3
1.1 Commitment to Safety Statement................................................................................................................................................. 5
1.2. Safety Management System Development................................................................................................................................... 6
1.3 Operations and Maintenance Procedures.................................................................................................................................... 6
1.4 Employment and Recruitment Selection...................................................................................................................................... 8
1.5 Drug and Alcohol Programs........................................................................................................................................................... 8
1.6 Workplace Violence Program........................................................................................................................................................ 8
1.7 Fitness for Duty............................................................................................................................................................................... 9
1.8 Policies and Procedures Review.................................................................................................................................................... 9
1.9 Employee Safety Reporting Program(ESRP).................................................................................................................................9
1.10 Authorities, Accountabilities &Responsibilities......................................................................................................................... 11
1.11 Emergency Management Integration and Procedures..............................................................................................................12
1.12 Communication of the Safety Management Policy.................................................................................................................... 12
2. Safety Risk Management.................................................................................................................................................................. 12
2.1 Accident and Incident Reporting................................................................................................................................................... 13
2.2 Safety Hazard Identification and Analysis..................................................................................................................................... 14
2.3 Evaluation, Mitigation and Communication of Safety Risk.......................................................................................................... 16
3. Safety Assurance...............................................................................................................................................................................16
3.1 Safety Performance Monitoring and Measuring. a 0 a a a 1 9 4 0 a a a a a a a 6 a 0 a a a 0 5 9 0 a a a a 9 0 1 a a 4 0 a a a a a a 0 a 0 a a a a 6 6 0 0 9 a 0 a 0 0 0 a 0 1 0 6 a a a a 9 1 0 0 6 a 8 4 a 0 5 4 a I a a 9 a 0 6 a 4 a a a a 9 a 9 4 0 a 0 8a a 9 5 a a a 6 a6 a a w 17
3.2 Management of Change.. tons Sea moves @Stowe@ Goolsonsee$S Sea See 000692 a 17
3.3 Continuous Improvement..............................................................................................................................................................18
4. Safety Promotion..............................................................................................................................................................................18
4.1 Competencies and Training...........................................................................................................................................................18
4.2 Safety Communication................................................................................................................................................................... 20
5. Supporting Resources....................................................................................................................................................................... 21
6. Plan Development............................................................................................................................................................................ 22
6.1 Approval and Updates.................................................................................................................................................................... 22
6.2 Version Updates............................................................................................................................................................................. 22
6.3 Annual Review of Plan.................................................................................................................................................................... 23
PTASPAddendum................................................................................................................................................................................. 24
TransitAgency Information.................................................................................................................................................................. 24
SafetyPerformance Targets................................................................................................................................................................. 24
SafetyPerformance Target Coordination............................................................................................................................................ 25
1
AttachmentA........................................................................................................................................................................................ 26
AttachmentB........................................................................................................................................................................................ 27
2
1. Safety Management Policy
Safety Management System (SMS) Policy Statement
MV Transportation, Inc. is committed to providing the highest level of safety for the public, our
employees and contractors. Satisfying our customersspecial needs with 100% regulatory
compliance and the lowest possible risk is our first operational priority. We will never increase
our risk of accident or injury to solve operational problems in the course of providing the Best
Customer Experience.
To meet that commitment, MV Transportation has adopted the Safety Management System (SMS)
and developed safety policies and activities in support of an effective SMS. This plan is based on
the four components of SMS: Safety Management Policy, Safety Risk Management, Safety
Assurance, and Safety Promotion.
Every employee and contractor are directed and empowered to administer the SMS and its
specificactivities fortheprevention, control, and resolution of unsafe conditions and actions. The
primary objectives of this SMS plan are to proactively identify and mitigate safety hazards and
risks, promote a positive safety culture, and maintain regulatory compliance.
Our safety objectives are to:
• Ensure that effective safety management systems and processes are integrated into all of
our activities.
• Designate an individual responsible for the safety function who reports directly to the Chief
Executive Officer of the company and authorize that individual to develop and implement
programs to promote safety.
• Ensure all employees and contractors are aware that safety is their primary responsibility
and they are held accountable for delivering the highest level of safety in their daily work
activities.
• Clearly define the safety accountabilities and responsibilities to all employees and
contractors, including the responsibility of managers and supervisors to develop, implement,
and enforce safety rules and procedures in their respective work areas.
• Provide all employees and contractors with appropriate safety information and skills training;
ensure employee and contractor competence in all safety matters related to their position
with the company.
• Develop and embrace a positive safety culture in all of our activities that recognizes the
importance and value of effective safety management and acknowledges that safety is the
number one operating value in everything we do.
• Ensure a culture of open reporting of all safety hazards, ensuring that no action will be taken
against any employee who discloses a safety concern through the proper chain of command,
unless such disclosure indicates, beyond any reasonable doubt, an illegal act, gross
negligence, or a deliberate or willful disregard of regulations or procedures.
Promote and maintain a positive safety culture with positive recognition and reinforcement
oI safe behaviors.
Ensure that all equipment, systems and services meet our safety performance standards
through periodic audits and inspections.
Establish performance metrics and measures of our safety performance against our safety
performance indicators and safety performance targets.
= Continually develop and improve our safety processes through actively monitoring,
measuring, and reviewing our performance against our objectives and targets.
Conduct safety and management reviews to improve our safety performance and ensure
that relevant and corrective actions are taken.
Comply with all state and federal regulatory requirements and standards.
Signlit: d��!��G����� Date:
Thomas Egan, Chief Executive Officer
4
1.1 Commitment io Safety Statement
Providing the highest level of safety for all MV Transportation employees, passengers, and the
communities we serve is our core operating value. Safety is at the forefront of delivering the
Best Customer Experience and is the first of our key components of successful performance.
Doing worl< safely must be the foundation of all operational activities. Safety standards will
never be compromised, subordinated or diminished by any other goal. Safety is the process
that drives all functions and activities and is at the center of everything we do at MV
Transportation.
MV Transportation is committed to being the safest organization possible and is committed to
an incident and injury free workplace and security excellence. We will review and continually
improve our practices to continuously drive improvements in safety, health, environmental,
and security performance,
Accountability is fundamental to our mission. Every individual at MV is responsible for working
and acting safely and embracing safety as a lifestyle. Compliance with this Commitment,
applicable laws, and other requirements is the responsibility of every employee and contractor
acting on our behalf.
Safety leadership is a core responsibility of management and is the company's most important
management value. Managers at all levels will set the standard in our industry, from the Chief
Executive Officer to the first -level supervisor.
Every employee is responsible to:
)al
® Promote and maintaina
eworkenvironmentforal personnel and our passengers.
Act consistently to influence safe behaviors and eliminate unsafe behaviors, actions and
decisions.
® Go above and beyond the minimum safety standards of his /her job.
® Directly participate in all aspects of our safety program.
Abide by all applicable safety rules and regulations.
® Work with management to decrease our exposure to risk.
Immediately report all incidents/accidents and hazards.
® Complete all assigned safety training programs to continuously enhance safety skillset.
Intervene in an activity if it is observed that its being conducted with an unacceptable level
of risk.
• Encourage and reinforce the safe behaviors of others.
® Resolve circumstances responsibly that require corrective action.
® Insist upon an unwavering commitment to safety.
MV leadership is committed to supporting this
accountability necessary to achieve safety excellence.WA
Tom Egan
Chief Executive Officer
statement with
the resources and
Mark Collins
5 President and Chief Operating Officer
Contractor Management
It is the responsibility of MV Transportation to ensure that contractor work practices meet
established safety standards of the agency and any and all federal, state, and local regulations and
requirements. (Safety Policy 5-10).
My Transportation will monitor contractor compliance through scheduled and unscheduled safety
audits of equipment, work sites and practices, regulatory compliance, and required records.
Significant violations, especially in areas of safety, will be addressed by the appropriate
management person, and may include termination of the contract or other legal action.
1.2 Safety Management System Development
This Safety Management System (SMS) plan was developed to outline our systematic procedures,
practices, and policies for managing risks and hazards. Additional plan elements are available as
references to support the information outlined in this document.
I<ey definitions of our process throughout our Safety Risl< Management includes the following:
® A hazard is a condition or object with the potential of causing injuries to personnel, damage
to equipment or structures, loss of material, or reduction of ability to perform a prescribed
function. The potential for harm is defined as safety risk. It refers to the chance that
people, equipment, or the environment could be harmed by the consequences of a hazard.
• What is done to address and reduce that risk is mitigation.
® Consequence means an effect of a hazard, involving injury, illness, or death; damage to or
loss of the facilities, equipment, rolling stock, or infrastructure of a public transportation
system; or damage to the environment.
• Event means any accident, incident, or occurrence.
This SMS plan will be reviewed periodically to continuously improve in our mitigation of safety
risl<. We will review and continuously improve our practices to drive continuous improvement.
Effectiveness at the site level will be determined at least annually through the Safety Director
audit. Reviews may occur more frequently.
This plan outlines the SMS activities for all employees and contractors employed by MV
Transportation. Additional manuals and procedures should be referenced for more in-depth
procedural detail. We will work with the transit agency at the site -location level to ensure these
activities are also featured in their Agency Safety Plan.
1.3 Operations and Maintenance Procedures
It is the policy of MV Transportation that company operations and all personnel will comply with
all applicable requirements federal and state safety regulations (Safety Policy 5-10).
The system will be monitored for compliance with and sufficiency of operations and maintenance
procedures. Non-compliance will be addressed through training, coaching, and management
oversight, among other approaches. Non-compliance may result in disciplinary action, in
6
accordance with our policies and procedures. Insufficient procedures will be addressed through
the Safety Risk Management process outlined in this plan. Any task that cannot be done safely
should not be attempted until it can be done safely.
It is the responsibility of the operator to perform thorough Daily Vehicle Inspections (DVIs) and
submit those reports to dispatch personnel. It is the responsibility of the mechanics to review and
repair all defects before the vehicle goes back into service. The procedure is listed out in greater
detail in our Maintenance Manual. Monthly audits of facilities including yard and surrounding
areas will also be conducted to verify OSHA compliance and hazard identification, mitigation and
resolution.
A vehicle with a safety defect is reported immediately by the operator. The vehicle shall be
removed from service and not returned until repaired or replaced as soon as possible. In cases
when the defect prevents the vehicle from being safely driven back to the garage, it is towed using
a contracted service.
No operator or other authorized employee is as{<ed, required, or permitted to drive a vehicle with
a known major safety defect and is required to wear a safety vest as well as any other appropriate
PPE.
As outlined in our Maintenance Manual, it is the responsibility of the maintenance manager to
provide the general manager with a detailed account of the day's vehicle status and maintenance
activities. The maintenance manager shall ensure the operations manager is kept up-to-date on
all daily meetings and reports.
It is the policy of MVTransportationthat maintenance managers are responsible to ensure all fleet
vehicles are systematically inspected, maintained, and repaired. The preventative maintenance
intervals shall conform to the OEM service specifications, FTA standards, and contractual
requirements. (MP-03-02 —Preventative Maintenance). All seasonable maintenance services are
to be conducted in accordance with OEM standards. (MP-03-10—Seasonal Maintenance).
Please refer to the Maintenance Shop Safety Manual and Maintenance Manual for further detail
outlining policies and procedures, as well as our Safety Vest Policyand Yard Safety
P roced u res.
Safety in Design, Acquisition and Procurement
Operational safety and passenger safety are the highest priorities when defining vehicle and
facility design requirements. Design criteria are established to ensure the equipment meets or
exceeds all safety, flammability and environmental requirements and meets all state and federal
standards and regulations. MVTransportation's Procurement Department owns the procurement
process and works closely with all impacted departments.
Conditions covered in the Contract Specifications include verification of compliance, commencing
with the design phase and periodic inspections and testing during the construction phase
performed by qualified consultants. A thorough inspection and system testing is performed
before the equipment is conditionally accepted.
The Procurement Group works in conjunction with
department when purchasing personal protective
0
the maintenance, safety, and
equipment for employees,
operations
controlling
chemicals and other hazards in the workplace, mandating safety requirements in specific
contracts and requiring compliance from specific vendors and clients with MV Transportation's
safety requirements.
1.4 Employment and Recruitment Selection
MV Transportation follows industry practices when hiring employees and contractors, including
employment, criminal background, and MVR reports as required. Our hiring practices are
compliant with FTA regulations on pre -employment / new hire testing and onboarding.
1.5 Drug and Alcohol Program
The Drug and Alcohol Program Manager is responsible for administering the corporate program.
The location Designated Employer Representative (DER) are responsible for location program
compliance. The policies and procedures conform to the drug and alcohol regulations of the
United States Department of Transportation's (DOT), Federal Transit Administration (FTA) and/or
the Federal Motor Carrier Safety Association (FMCSA), based on the service environment that the
agency and contract operates under. The policy identifies that employees are subject to testing
and includes the testing requirements, prohibited behavior, consequences of positive results and
resources for employee assistance and rehabilitation.
MV Transportation is committed to a Drug and Alcohol free workplace through a Zero Tolerance
policy. Participation by covered employees in MV Transportation's prohibited drug use and
alcohol misuse program is a condition of employment. Supervisors must not permit a safety -
sensitive employee to perform his/her job function if the employee has violated any provision of
the Policy. Our Drug and Alcohol -Free policy extends to contractor personnel in safety -sensitive
positions.
1.6 Workplace Violence Program
MV Transportation is firmly committed to providing a workplace free from acts of violence or
threats of violence. In Keeping with this commitment, the Company has established a policy
strictly prohibiting any employee from threatening or committing an act of violence in the
workplace, while on duty, while on company related business, or while operating any vehicle or
equipment owned or leased by the Company.
Assistance is needed from all employees to achieve a workplace secure and free from violence.
MV is committed to a "zero tolerance" policy and compliance with this policy in respect to
workplace violence is every employee's responsibility. Any and all incidents involving an act or
threat of violence must be reported immediately to the employee's supervisor or the Human
Resources department. Any employee may do so without fear of retaliation of any kind. After the
incident is reported to a supervisor, he/she will report the matter to the Human Resources
department, who will conduct an investigation and take appropriate action.
0
Any employee who engages in or contributes to violent or threatening behavior may be subject
todisciplinaryaction, up to and including termination.
1.7 Fitness for Duty
Fitness for duty is determined by Human Resources and Safety Management. It is the policy of
V Transportation that all drivers are professionals that manage fati
Mgue and come to work well
rested and prepared to provide a full measure of safe and reliable customer service (Safety Policy
5-18).
All employees that tale medical leave must provide a return to work release from his/her health
care provider prior to returning to work. The return to work statement should be submitted to
the Leaves Manager in the Benefits department.
Employees returning to work after 30 days or more break in service will be required to undergo a
background check, return -to -work physical and drug test, as permitted or required by applicable
federal or state law which includes but is not limited to regulations and requirements set forth by
the DOT, FTA, FMCSA, OSHA and ADA.
1.8 Policies and Procedures Review
All policies and procedures require periodic reviews for applicability and accuracy. Policies and
procedures include a revision date to ensure that all copies of the document are current. Specific
policies and procedures are reviewed by department managers with the assistance of the Human
Resources Department. Changes to policies and procedures will be made at the corporate level
after a thorough review has been performed.
The contractor's safety policies and procedures will also be reviewed periodically for accuracy and
compatibility with MV Transportation policies and procedures.
To submit a request for revision, individuals must complete a Change Request. Details of the
request must include the policy or procedure, description of the requested process change, any
known impact, and implementation efforts.
1.9 Employee Safety Reporting Program (ESRP)
Our front line employees are our best source of information for identifying hazards. Nobody
I<nows more about the actual safety performance of the transit system than the employees who
deliver the service.
The Employee Safety Reporting Program (ESRP) is intended to help the Accountable Executive and
other senior managers get important safety information from across the transit agency. It can be
an agency's most important source of safety data.
There are two types of safety reporting programs: mandatory and voluntary.
9
Mandatory: Employees must report hazards that are compliance -based and address
regulatory issues. Employees are required to immediately report every incident and
accident. An employee's failure to report or provide false information of an unsafe hazard
or act could result in disciplinary action.
• Voluntary: Employees are strongly encouraged to report hazards and can report
anonymously. Every employee is empowered to report any unsafe hazard / risk to their
supervisor or senior management without fear of retribution or penalty.
Employees will have the option to report anonymously to maintain confidentiality. The ESRP is
non -punitive and employees will not be disciplined for the act of reporting the Hazard or Near
Miss. However, employees must report hazards that are compliance -based and address
regulatory issues. Record falsification, Drug & Alcohol violations, gross negligent behavior, and
failure to report accidents/incidents and serious safety hazards are examples of employee
behaviors that may result in disciplinary action.
Forms of reporting can include submitting a completed SMS Hazard/Risk Report Form (found in
the Appendix) or utilizing a centrally located Safety Suggestion Box at the division location. The
transit agency may also have an additional form of Employee Safety Reporting.
The Hazard/Risk Report Form shall be completed immediately, so proactive measures can be
taken as soon as possible. Depending on the perceived level of risk and severity, the report shall
be submitted immediately or by the end of their shift.
Input by employees into the ESRP can include safety concern reporting, operational system
description, hazard identification, safety deficiencies, risk assessments, potential consequences of
hazards, or recommended safety risk mitigations.
Examples of reports may include the following;
• Safety hazards in the operating environment (for example, county road conditions)
• Policies and procedures that aren't working as intended (for example, insufFicient time to
complete pre -trip inspections)
• Events that senior managers might not otherwise know about (for example, near misses)
• Information about why a safety event occurred (for example, radio communication
challenges contributed to an incident)
The information we receive through this source will help us resolve the reported hazard and notify
the supervisor or senior management of changes that may need to be made to mitigate safety
hazards in the future.
The Safety Department will lead the effort on collection, analysis, resolution, and monitoring of
hazards and feedback entered through the ESRP. The Safety Department will take the lead on the
Safety Risk Management process, with inputs from subject -matter experts in operations and
maintenance.
Information collected through our ESRP will feed into our hazard identification and analysis
process. Please reference that section of the plan for further information on mitigation,
resolution, and communication.
10
1.10 Authorities, Accountabilities &Responsibilities
Safety accountabilities and responsibilities span from corporate organizational roles to contract
management and front-line employees. All employees are responsible for safe operations, as
outlined in our Commitment to Safety statement.
The CEO provides strategic direction and has the responsibility for providing the leadership and
resources to carry out the Safety Management System plan.
Agency Leadership and Executive Management are tasl<ed and authorized with making sure that
the organization safety policies and procedures are followed and communicated to their direct
reports, general managers, managers and front-line supervisors. They will provide positive
leadership and direction in maintaining the safety policy as a major priority in all operations. This
group is responsible for providing resources to acquire and maintain safety and health
equipment, devices and programs. They will support safety standards and behaviors ensuring
that steps are made to identify and mitigate hazard and risk.
The Safety Leadership team, including the Chief Safety Officer, UP of Safety, or Director of Safety,
has the authority and responsibility for making sure the safety policies and procedures are
adhered by and promoted by senior management, department supervisors and managers, area
safety directors and key safety team members. The Safety Leadership team will stay informed of
law changes or updates concerning employee safety and record keeping and will amend safety
policies as required. This group will conduct periodic reviews of safety standards to remain
current with federal and state requirements. They will provide guidance in maintaining a high
standard of safety training programs and assist in analyzing safety data to identify future
mitigation strategies. The Directors of Safety will conduct an annual audit to ensure compliance
with Federal, State and Local rules and regulations as well as company policies and procedures.
Key Staff, including Department Supervisors, Managers and all other employees, are tasked with
following all company safety policies to include, but not limited to, FTA, HvICSA, USDOT, ADA
safety regulations. Managers and Supervisors are responsible for staying current on all internal
and external safety training. They are also responsible with reporting or responding to accidents,
injuries, near misses, unsafe working conditions and potential hazards within their scope of
influence. Supervisors and Managers will evaluate employee performance ensuring each
employee's safe behavior and work methods and coach, retrain and discipline as required. They
will conduct monthly facility audits to ensure compliance. They are also responsible for
promoting the ESRP and reviewing and resolving all submissions responsibility.
In addition to the above overview of safety roles and responsibilities by group, the following
highlights the site -specific roles and responsibilities. This is in addition to the responsibilities
listed out in our Commitment to Safety (page 4) and SMS plan objectives (page 2).
General Managers. Ultimate responsibility for the safety performance of the location and
authorizes activities to support an effective SMS.
Operations Manager: Responsible for promoting operational safety and adhering to our policies
and procedures.
Safety and Training Manager: Responsible for the day-to-day implementation and operation of
the SMS.
11
Maintenance Manager: Responsible for OSHA compliance and site -specific maintenance
activities.
Trainers / Instructors: Responsible for ensuring that we are training every employee to
proficiency in accordance with our performance standards.
Supervisors: Responsible for playing an active role in SMS activities, including sufficient road
observations and identifying potential safety hazards with recommended solutions.
Location Safety Committee: Responsible for ensuring that reported safety items are reviewed
and addressed, as well as discussing proactive measures to mitigate future risk.
1.11 Emergency Management Integration and Procedures
Every site location is to maintain an updated Emergency Action Plan (Safety Policy S-21). The
purpose of the Emergency Action Plan is to assist employees and management in making quality
decisions during times of crisis, and to comply with regulatory standards for Emergency Action
Plans.
The Facility Emergency Action Plan will be reviewed and updated annually. Certain practice drills
are to be planned and carried out for preparedness during emergency scenarios.
The Emergency Action Plan is available on our Intranet site and should be printed and stored in
the division.
1.12 SMS Documentation and Records
Processes that require documentation or forms to support an effective SMS are listed out in this
plan within the corresponding section.
Site locations that are subject to the PTASP Fin
a
and recordkeeping for a minimum of 3 years.
2. Safety Risk Management
Rule will be requred to maintain documentation
i
The FTA defines Safety Risk Management as a process within the agency's Public Transportation
Agency Plan for identifying hazards and analyzing, assessing, and mitigating the safety risl<.
Through risk identification
severity of potential losses.
and assessment,
Safety and loss
a determination is
control programs
eliminate or reduce the risks of these exposures.
12
made of the
are developed
probability and
to modify and
2.1 Accident and Incident Reporting and Response
It is the policy of IVIV Transportation to minimize injury, damages, pain and suffering for people
involved in vehicular mishaps involving MV vehicles, to promptly respond, report and to
thoroughly investigate these occurrences. (Safety Policy S-32)
All incidents, including near misses and minor events, should be reported as soon as possible —
whether or not the incident did or could have resulted in personnel injuries, illnesses, or property
damage.
The incidents shall be immediately reported from the scene. Operator at scene shall immediately
contact Dispatch and provide incident details.
When possible, it is the responsibility of the General Manager to make sure that a manager or
supervisor responds to the accident to ensure care for our driver and equipment, secure the
incident site, preserve evidence, review of accident investigation and proper review of company
liability.
The initial accident/incident claim line information sheet should be completed with details to
convey to our claims hotline.
Accident and incident response procedures will vary depending on the severity of an incident
("major" vs. "minor" definition thresholds outlined in Safety Policy S-32). All employees,
supervisors and managers should be knowledgeable on response procedures outlined in Risk
Management SAF-001 Accident Procedures guideline and High Priority Event notification
p roced u res.
The General Manager and Safety Manager are responsible for ensuring a timely investigation and
report is completed.
Reports are reviewed by the department manager, who determines preventability (Safety Policy
S-1). Reports may also be reviewed by Risk Management and the Director of Safety. Additional
actions and activities may be requested from the Risk Management department or Regional
Director of Safety.
Copies of the accident/incident reports and a summary are Kept for review and reporting as
necessary.
Work Injuries
Work injuries include any injury, occupational disease, or disability that arises out of, or in the
course of, any work -related activity and requires first aid or medical treatment. Worker's
compensation OSHA -related injuries are considered work injuries for the purpose of this policy.
Injuries should be reported by the injured employee or a witness to dispatch or his/her immediate
supervisor as soon as possible. If the injured employee needs medical attention, the appropriate
response by coworkers (dispatch, supervisor, manager) is to:
� Assess the injury.
o Ca 11911 if necessary.
® Begin emergency medical treatment, if willing and able.
13
® Continue treatment until emergency responders arrive.
Inform Management or Director of Safety.
Complete a written report as soon as possible.
The injured employee must complete an Employee Injury Report for the Human Resources and
Safety department as soon as possible. In compliance with OSHA regulations, all reportable
employee injuries will be recorded by a representative from the Safety department and a
summary will be posted from February 1 to April each year for employee review.
The Supervisor will conduct an investigation to determine the root cause of the incident
surrounding the injury (Safety Policy S-30). The Supervisor will issue a written report for review
by Risk Management, Regional Manager - Maintenance, General Manager and Area Safety
Director. Recommendations may be issued and will follow normal channels of communication.
Investigative resources will include the Employee Injury Report, eyewitness accounts, employee
interviews, equipment testing, and any other reasonable means to determine root causes. Injury
reports will be kept on file for future analysis.
Accident and Incident Investigation
It is the policy of MU Transportation to investigate all incidents/injuries, to identify causes, and to
correct deficiencies, if any (Safety Policy S-1). Effective incident investigation is an essential step
towards making improvements in the system or process that can prevent future incidents from
similar causes. It is the key to correcting and improving unsafe behavior in the workplace.
Identifying all factors that came into play to cause an incident, accident, or injury, and getting
down to the root cause, is the only way to ensure proper steps will be taken to prevent a
recurrence. This includes examining driving and work procedures and revising them if found
faulty; and identifying violations of MU, OSHA, DOT, FTA, or other procedures, rules or regulations.
(Safety Policy S-32)
After corrective actions have been identified and put in place, the management team or Regional
Safety Director will follow-up to ensure that corrective actions remain in place and have effectively
corrected incident causes.
2.2 Safety Hazard Identification and Analysis
Hazards identifications could be submitted directly, or could be derived from trends or other data
analyses.
Hazards can be identified through a variety of sources, including;
1. Reviews
2. Observations
3. Investigations
4. ESRP
5. Passenger feedback
14
When a hazard has been identified, it will be tracked in a Safety Risk Register log, using the FTA
template provided. This includes the description of the risk, rating of the risk, the action to address
it, and how we are going to monitor that action for its effectiveness.
The hazard will be rated with an "as reported" risk assessment ranl<ing, which will be followed up
for a re-evaluation after a mitigation strategy has been implemented.
Reviews
• DriveCam scored or coachable events — driver specific or aggregated trends of at -risk
behaviors
• Monthly performance or quarterly reviews of both leading and lagging indicators
Observations
• Road observations and ride checks
� Mystery rider program (if applicable at the site location)
e Customer/passenger comments
o Third -party notifications
Audits and Inspections
• Monthly facility inspection
® Daily walk-through
• Pull-out procedures
v New driver assessments (Safety Policy S-37)
• Refresher training (Safety Policy 5-12)
� Annual safety director audit
o Maintenance audit
Investigations
• Accident and incident investigation
o Injury root cause investigation
Hazard Analysis
Once a hazard has been identified, it must then be analyzed. Analysis may include a description
of the hazard, supporting results documents, photos, and/or suggestions for resolution. Unless a
hazard can be eliminated, it's safety risk must then be managed. We analyze this in terms of how
I it is to happen (probability or frequency) and how bad it could be (severity). Hazard
Probability Categories and Hazard Resolution Matrix, see Attachment A, and then by determining
the best method for remediation. Near Miss reporting will be collected through Dash Camera
Systems, as well as encouraged through the ESRP. If not captured through a Dash Camera System,
Near Miss reporting can be completed on the Hazard Risk Form and reported to the location Safety
Manager or Supervisor.
15
2.3 Evaluation, Mitigation and Communication of Safety Risl<
The last step is to develop possible mitigation strategies that address identified safety risl<s. In
evaluating safety risks, identifying what is being done now vs. what can be done in the future is an
important consideration.
The review must identify facts, establish root causes, and suggest methods for gating or
preventing recurrence.
Statistics from accident and incidents are tracked and compared to performance measures and
targets to identify where mitigations may or may not be effective.
The identified hazards are reviewed and assessed, and a priority is set based on severity of risk
using the Hazard Resolution Matrix.
The Location Safety Committee plays an important part of hazard reduction and hazard resolution.
The committee should provide inputs/ideas to ensure a safe work environment is established and
maintained. (Safety Policy 5-39).
Hazard Resolution and Communication
When the safety hazard and analysis has been completed, the location supervisor or manager who
will then coordinate efforts with essential personnel to resolve the hazard in a timely manner. In
cases where an immediate threat to safety exists, work will be immediately suspended by the
location management while the hazard is addressed and mitigated.
Many hazards can be resolved through more than one means, but the general process for
determining the best method should be by considering engineering controls, administrative work
practices, or employee actions.
Communication of resolution and status of SMS activities is listed out in section 4 of this plan.
3. Safety Assurance
The FTA defines Safety Risk Management as a series of processes within a transit agency's Safety
Management System that function to ensure the implementation and effectiveness of safety risk
mitigation, and to ensure that the transit agency meets or exceeds its safety objectives through
the collection, analysis, and assessment of information.
Safety Assurance subcomponents includes:
1. Safety Performance and Monitoring and Measurement
2. Management of Change
3. Continuous Improvement
16
3.1 Safety Performance and Monitoring and Measurement
Data is constantly collected through the transit agency's Safety Assurance activities. This will
include both leading and lagging indicators.
Leading indicators are used to anticipate and prevent injuries and accidents. This data source can
include information collected from road observations, ride checks, mobile blitzes, or the ESRP.
Our behavior -based indicators, as measured by DriveCam or another safety monitoring
technology, is one of our best indicators for future success, as it measures the unsafe behaviors
present in our operation.
Our lagging indicators measures what has happened, including accidents and injuries. This metric
allows you to analyze historical information, as well as view in real-time if your risk mitigation plans
are reducing the accidents and injuries.
Safety performance indicators will help measure inputs, outputs, outcomes, or impacts. It is a
signal or early warning sign.
Safety performance targets are quantifiable and is the expected change over a period of time.
Daily monitoring will be conducted through inspections, observations, and evaluations.
Safety Performance Targets are spelled out in the PTASP addendum of this plan.
Mitigation Monitoring
The Mitigation Monitoring plan helps ensure safety performance monitoring and measurement
activities are performed to confirm that mitigations are effective, appropriate, and fully
implemented.
A Mitigation Monitoring plan may include the selected safety risk mitigation, the indicators or
targets, description of how it will be monitored, timeframe, responsibility, and updates.
While the Mitigation Monitoring plan addresses the mitigation and monitoring activities, the
Corrective Action Plan documents the corrective action and helps address short-term defects or
compliance issues. The Corrective Action Plan is intended to eliminate the behavior that caused
the event, while Mitigation Monitoring is to continuously monitor the hazard.
The Mitigation Monitoring process is owned by the location's management team, with assistance
from the Regional Safety Director. The Mitigation Monitoring process requires periodic reviews
to ensure that the risk level is being mitigated and reduction of the frequency of the hazard is
taking place.
A periodic audit of contractor safety plans, Safety Data Sheets, and Personal Protective Equipment
requirements will be conducted by the Safety Team and the General Manager.
3.2 Management of Change
Our operating environment has many areas that can and will be subject to a change. Prior to
implementation of a proposed change, an assessment will be performed by using the Hazard/Risk
17
Report form to determine if the change will impact safety performance or if there are any new
hazards that will be present.
If a new hazard is identified, it is put through the SRM process and evaluated. A risk mitigation
strategy will be created or modified to mitigate risk for that change. Once the change is made it
will be monitored for effectiveness.
The size and scope of the change can vary from something small to something as large as new
service or routes. Efforts will be made to assess if there is a possible impact to safety prior to
operations taking place.
3.3 Continuous Improvement
The overall safety performance of the system and the performance of SMS activities will be
continuously measured and evaluated to determine the effectiveness and appropriateness of risk
mitigations.
The data and information that will be collected through Safety Assurance activities will tell us how
we are doing and what areas we can improve on.
Insight through these sources may trigger more frequent reviews and a revised strategy to ensure
that mitigations are effective.
Local management will work with the agency to
contractor management to review the SMS process.
4. Safety Promotion
4.1 Competencies &Training
ine meetings with
determfrequency of the
It is the policy of MV Transportation that all employees will undergo new hire training based upon
type of service and experience level. Mastery is verified through evaluations prior to being
released to revenue service.
Job -specific training programs have been developed to enhance safety skills necessary for safe,
secure, and reliable customer service. This includes training for operators, trainers, supervisors,
maintenance staff, operations, and management personnel.
MV Transportation maintains a continuous safety communication campaign through the form of
safety meetings (Safety Policy S-27). Every month, a fleet safety and injury prevention topic will
be reviewed to refresh the fundamentals and key learning points. Annual refresher training on
key areas will also be conducted along with periodic promotion of prevention activities.
Maintenance monthly training will focus on OSHA compliance for shop safety. The training
complies with current state and federal standards and covers potential safety and health hazards
as well as safe work practices and procedures to eliminate or minimize hazards.
Information concerning safety hazards or issues is
, safety
orientationlocation committee meeting
18
provided to employees
m,
inutescompany
-wide
through new hire
or departmental
meetings, Safety Team briefings, monthly safety meetings, bulletin board postings, memos, or
other written communications.
All MV operators will receive refresher or remedial training, as necessary, throughout their
employment with the Company (Safety Policy S-12). This can include, but is not limited to,
defensive driving techniques, ADA and Wheelchair Securement activities, Fatigue Management,
Pedestrian and Bicyclist awareness, as well as hands-on training. This training provides a
procedure for evaluation job skills and determining subsequent retraining needs or employees
who are returning to work after an extended leave, employees who have been involved in an
accident and refresher skill training.
Training, retraining, proficiency checks, and safety meeting attendance will be recorded
documented.
Training records are kept by the department supervisors and managers and will include:
Date of training
Employee names
Copies of training materials
• Training subject
• Location of training
• Name of trainer
Signature of trainer and trainee
A training audit and training needs assessment will be conducted at least bi-annually, or as a
result of activities that come out of the SRM process.
Safety Cu Itu re
and
Our Vision is to deliver the Best Customer Experience with industry -leading Safety, Reliability, and
Innovation. Our fundamental safety belief is that Safety is a core business value and there is
nothing more important than promoting and maintaining a safe operation.
Our Safety Culture Guide outlines the importance of implementing initiatives at the local level to
promote a positive safety culture.
To foster a positive safety culture, supervisors and management should make every effort to
demonstrate their commitment to safety, offering the highest level of respect and dignity and a
genuine concern for the welfare of their workers. Supervisors and management will exhibit the
behaviors they want to see as part of their location's safety culture.
Elements of our Safety Culture Guide include:
Employee engagement and buy -in
Accountability and ownership of employees
Positive recognition
Reinforcement of safe behaviors
Safety award programs
Administration of the Katherine McClary Safe Operator Award program
Safety campaigns and blitzes
Incentive and reward contests
19
Supervisors and managers will pay attention to, measure, and publicly acknowledge the desired
behaviors and performance outcomes by workers. The purpose of this and other safety related
programs is to focus our employees on working safely, and then reward them for their success.
4.2 Safety Communication
Communication of the SMS
A variety of methods may be used to communicate the SMS plan, including updates or memos.
Communication can include updates related to SMS concerns/issues, lessons learned, analysis,
new requirements or tracking mechanisms, and/or roles and responsibilities.
It is the responsibility of the location management to train employees on how to identify and
report hazards. Management and supervisors will encourage employees to report their safety
concerns or hazards.
Safety actions that are tal<en in response to reports submitted through the ESRP will be
communicated to employees during the safety meetings or posted in a common area.
Our Policy and Commitment to Safety statement will be distributed to all managers to be reviewed
with all employees during initial onboarding. This will be reviewed at least annually to
continuously promote a safe work environment and communicate our commitment to an incident
and injury free workplace.
Our policies, procedures, written statements, and formalized plans that support our SMS activities
are available to all managers through our intranet site.
Continuous Awareness and Safety Comm
unication
Management and supervisors will facilitate in daily safety communication and planning
engagement blitzes and campaigns accordingly.
Dispatchers will play an active role in this process by delivering safety radio announcements.
The Daily Safety Message will be printed and posted throughout the facility.
Material that supports the monthly fleet safety topic and/or injury
distributed from corporate will be displayed throughout the facility.
Additional means of communication includes:
prevention
topic that
o New Hire Orientation Training � Safety Bulletin Board
® Operational Safety Calls ® Safety Committees
® Safety Meetings ® Posters, Flyers, & Memos
® One-on-one dialogue between ® E-mail Communications
supervisors and employees 0 Internal Websites
® Safety Briefings/Toolbox Talks 0 Video/TV Displays
20
is
5. Supporting Resources
21
6. Plan Development
6.1 Approval and Updates
Name
of Entity That Drafted
MV Transportation
This Plan
Signature
of
Accountable
Executive
Date of Signature
Signature
by the
--
-
. ----
----------
----- -- -- -
Accountable
Executive
Name of Individual/Entity
That
Approved This Plan
Date of Approval
Approval by the
Board of Directors
or an Equivalent
Authority
Relevant Documentation (title and location)
Name of Individual/Entity
That Certified This
Plan
Date of Certification
Certification of
Compliance
-
Relevant
Documentation
(title
and location)
6.2 Version Updates
Version Number and Updates
Record the complete history of successive versions of this plan.
Version
Number
1
Section/Pages Affected
Reason for Change
Creation
22
Date Issued
10/2019
6.3 Annual Audit and Review of Plan
Annual Audit & Review and Update 01 the Safety Management Systems Plan
Describe the process and timeline for conducting an annual review and update of the Safety Management Systems
Plan.
During the final quarter the Safety Plan Committee will meet and review current SMS plan and make changes accordingly and
update this SMS document. A communication will be sent out with an explanation of changes and a pdf copy of the updated plan will
be made available vie e-mail or web.
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Transit Agency Information
Transit Agency Name
Transit Agency Address
Name and Title of
Accountable Executive
Name of Chief Safety Officer
or SIVIS Executive
List All FTA Funding Types
Mode(s) of Service Covered
(e.g., 5307, 5310, 5311)
by This Plan
Mode(s) of Service Provided
by the Transit Agency
(Directly operated or
contracted service)
Does the agency provide
transit services on behalf of
Description of
another transit agency or
Arrangement(s)
entity?
Name and Address of Transit
Agency(ies) or Entity(ies) for
Which Service Is Provided
Safety Performance
Safety Performance Targets
Safety Performance
Targets
Specify performance
targets and definitions
based on
the safety performance
measures
established under
the National Public Transportation Safety
Plan. The table below provides targets
for fatality rate
(reportable fatalities per revenue mile); injury rate (reportable
injuries per revenue mile); safety
event rate (reportable safety event per
revenue mile);
and system reliability
(revenue miles
between major
mechanical
failures).
Mode of Transit
Preventable
Employee
Injuries
Fatalities
Safety
System
Service
Accidents per 100K
( Rate)
( Rate)
Events
( Rate)
Reliability ( Rate)
miles
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Safety Performance Target Coord i nation
Safety Performance Target Coordination
MV Transportation will work with the agency to support them in their PTASP which includes analyzing historical trends to establish
safety performance targets. Agency will coordinate directly with MPO and MV will help in this process as needed.
Name
Targets transmitted
to stakeholders
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Date Targets Transmitted
Likely to occur frequently. Continually experienced in the
A— Frequent
fleet/inventory.
Likely to occur several times in life of an item.
B —Probable
Likely to occur frequently in the fleet/inventory.
Likely to occur sometime in life of an item.
C—Occasional
Likely to occur several times in the fleet/inventory.
D ife item
—Remote Unlikely, but possible to occur in the lof an .
Reasonably expected in the fleet/inventory.
So unlikely, occurrence is not expected.
E—Improbable Unlikely to occur, but possible in the fleet/inventory.
1 2 3 4
Frequency Catastrophic Critical Mar inal Negligible
P g
A —Frequent
B —Probable � 3/13
C —Occasional 2/C 3/C
D —Remote 1/D 2/D
E —Improbable
Severity /Frequency Resolution
1/D � 2/C � 2/D � 3/13 � 3/C � Unacceptable —correction may be required
after review by CEO.
1/E � 2/E � 3/11) � 3/E � 4/A � 4/113 � Acceptable —with review by CEO.
4/C � 4/11) � 4/E � Acceptable —without review.
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MV Transportation
SMS Hazard/Risk Report
Form
This report
concerns:
❑ Hazard El Risk El Near Miss
El Other
Hazard Type.
El Policy/Procedure
❑ Operational ❑ Environmental
Equipment/Design ❑ Training
REPORTED BY:
El Employee
® Custom er/Passenger ❑Other.
ie: PD or FD
NAME:
LOCATION:
Description of Safety Concern:
PHOTOS:
D Yes El No
Hazard Analysis:
According to Hazard Severity Matrix
El
1 Catastrophic El 2 Critical
El 3 Marginal El 4 Negligible
Recommended Safety Risk Mitigation:
Supervisor/Safety
Manager Comments/Actions:
Supervisor/Safety
Manager:
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Is Hazard/Risk corrected ""On the Spot"?
If the answer is "No" then proceed with the steps below:
This report must be forwarded to the SAFETY DEPARTMENT; report is assigned to specific departments) for hazard rectification;
report is assigned a priority
Priority: ❑High ❑Medium ❑Low
Hazard/Risk/ Near Miss deficiency corrected? 1:1 Yes ❑ No Date closed if "Yes" Date
If answer is N0, notify Safety department to begin continuing action for resolution, and send to the Safety Team or Staff for
Date 'Resolved
recommendations.
�g
Date
Please add any relevant contract documentation specific to plan.
29