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Agenda 05/09/2023 Item #16J 4 (1st Amendment to Contract #21-7936 for Porfessional Services for SAP S/4 HANA Implementation)16.J.4 05/09/2023 EXECUTIVE SUMMARY Recommendation to approve First Amendment for Professional Services Agreement No. 21-7936, "Professional Services for SAP S/4 HANA Implementation" with Phoenix Business, Inc., d/b/a Phoenix Business Consulting for tasks related to SAP Success Factors Employee Central and Workforce Time Management in the amount of $1,768,251.00 (Project Number 50017). OBJECTIVE: To obtain approval of Amendment No. 1 for tasks related to SAP Success Factors Employee Central and Workforce Time Management in the amount of $1,768,251.00. CONSIDERATIONS: The Board, in partnership with the Clerk of Courts and Comptroller's Office (the "Clerk"), began using SAP as its Enterprise Resource Planning ("ERP") software in 2003. When SAP announced the impending end of support in 2027 for the current version of its ERP software (ECC 6), the County and Clerk began a due diligence study to ascertain the best course of action for the future of the systems used for accounting, procurement, personnel, and other processes. On October 13, 2020, the Board approved Agenda Item 16(E)2 recommending the continuation of SAP as the County's ERP Financial System and authorized staff to issue a solicitation seeking implementation services for an upgrade to SAP version S/4 HANA and further human resources related enhancements. On April 12, 2022, Agenda Item 1l(C), the Board awarded Agreement No. 21-7936, "Professional Services for SAP S/4 HANA Implementation" to Phoenix Business, Inc., d/b/a Phoenix Business Consulting in the amount of $1,658,245.60, which contained a statement of work for the migration of the current SAP ECC 6 system to the SAP SA HANA platform, including design, testing and implementation. The SA HANA project is on schedule and conversion is anticipated for May of 2023. Included in the solicitation for the S/4 HANA conversion project was consideration for the implementation of an SAP human resources platform, including electronic time capture. Amendment No. 1 will significantly upgrade the human resources information systems (HRIS) capabilities of the Board and participating constitutional officers. Board and Clerk staff currently utilize dated SAP ECC manual processes for Human Resources (HR) and payroll processing, with limited employee and manager self-service capabilities. Upgrade of the human resources software and implementing time and attendance data capture will streamline and enhance the HRIS landscape for Human Resources, managers, and employees. The tasks identified in this amendment were not included in the original scope of services because staff wanted to prioritize the initial conversion to SA HANA, thereby avoiding two HRIS conversions, and allow for assessment of the vendor's performance. The pricing for this amendment to the contract is on a time and materials basis with a not to exceed maximum. As required by Agreement No. 21-7936, Article Two, Additional Services of Consultant, billing rates and categories, are the same as originally proposed. FISCAL IMPACT: Funding for the additional $1,768,251.00 is available in Fund 301, Project 50017 (SAP Financial Management System) and no budget amendment or further appropriation is required by this action. GROWTH MANAGEMENT IMPACT: N/A. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for Board approval. -SRT RECOMMENDATION: To approve First Amendment Agreement No. 21-7936, "Professional Services for SAP S/4 HANA Implementation" with Phoenix Business, Inc., d/b/a Phoenix Business Consulting to add additional tasks related to SAP Success Factors Employee Central and Workforce Time Management in the amount of $1,768,251.00, and to authorize the Chairman to sign the attached amendment. (Project Number 50017) Prepared By: Derek M. Johnssen, Director of Finance and Accounting, Collier County Clerk and Comptroller's Office Packet Pg. 1265 16.J.4 05/09/2023 ATTACHMENT(S): Agreement #21-7936, First Amendment, Cost reasonableness backup ATTACHMENT(S) 1. [LINKED] 21-7936 Contract PhoenixBusiness (PDF) 2.21-7936 First Amendment_Phoenix_VendorSigned (PDF) 3. HRIS Conversion Cost Estimate (XLSX) Packet Pg. 1266 16.J.4 05/09/2023 COLLIER COUNTY Board of County Commissioners Item Number: 16.14 Doe ID: 25411 Item Summary: Recommendation to approve First Amendment for Professional Services Agreement No. 21- 7936, "Professional Services for SAP S/4 HANA Implementation" with Phoenix Business, Inc., d/b/a Phoenix Business Consulting for tasks related to SAP Success Factors Employee Central and Workforce Time Management in the amount of $1,768,251.00 (Project Number 50017). Meeting Date: 05/09/2023 Prepared by: Title: — Clerk of the Circuit Court Name: Erin Roxberry 05/02/2023 10:57 AM Submitted by: Title: Assistant Finance Director — Clerk of the Circuit Court Name: Derek Johnssen 05/02/2023 10:57 AM Approved By: Review: Clerk of the Circuit Court Office of Management and Budget Community & Human Services County Attorney's Office County Manager's Office Board of County Commissioners Derek Johnssen Additional Reviewer Debra Windsor Level 3 OMB Gatekeeper Review Maggie Lopez Additional Reviewer Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Amy Patterson Level 4 County Manager Review Geoffrey Willig Meeting Pending Completed 05/03/2023 3:04 PM Completed 05/03/2023 3:07 PM Completed 05/03/2023 3:16 PM Completed 05/03/2023 3:49 PM Completed 05/03/2023 3:49 PM 05/09/2023 9:00 AM Packet Pg. 1267 1 6.J.4.b FIRST AMENDMENT TO AGREEMENT #21-7936 FOR PROFESSIONAL SERVICES FOR SAP S/4 HANA IMPLEMENTATION THIS AMENDMENT, made and entered into on this day of 2023, by and between Phoenix Business, Inc. d/b/a Phoenix Business Consulting (the Consultant) and Collier County, a political subdivision of the State of Florida, (the "County" or "Owner") (collectively, the "Parties"): WHEREAS, on April 12, 2022, Item 11.C, the County, in partnership with the Clerk of Courts and Comptroller's Office entered into an Agreement with Consultant (the "Agreement") to implement required upgrades to the current SAP Financial Management System; WHEREAS, the Parties desire to amend the Agreement to add Task 10 to the Scope of Services relating to SAP Success Factors Employee Central and Workforce Time Management and reflected in the attached Schedule A-2 Statement of Work with an additional cost of $1,768,251 to be reflected on the revised Schedule B Basis of Compensation attached hereto. NOW, THEREFORE, in consideration of the mutual promises and covenants herein contained, it is agreed by the Parties as follows: The above recitals are hereby incorporated into this First Amendment as if fully set forth herein. 2. Schedule A-2 Statement of Work for SAP Success Factors Employee Central and Workforce Time Management as attached is hereby incorporated into the Agreement. 3. Schedule B is hereby deleted in its entirety and replaced by the attached Schedule B-1. 4. All other terms and conditions of the Agreement, as previously amended, shall remain the same. **Remainder of this page left blank intentionally** SIGNATURE PAGE TO FOLLOW Page 1 of 2 CA.O Packet Pg. 1268 16.J.4. b IN WITNESS WHEREOF, the Parties hereto, have each, respectively, by an authorized person or agent, have executed this Amendment on the date and year first written above. ATTEST: Crystal K. Kinzel, Clerk of Circuit Court and Comptroller Dated: (SEAL) Contractor's Witnesses: First Witness Derik Simovart (Type/pri t witness nameT k "o. Se n Witness Satya Praveen TType/print witness namet BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA r N r� By: Rick LoCastro, Chairman d P am le LO CONTRACTOR: Phoenix Business, Inc, d/b/a Phoenix Business Consulting By: � S gnat re Hanif Sarangi, President 'Type/print signature and title 4/26/2023 Date Approved as to Form and Legality: Deputy County Attorney Print Name rPage 2 of 2 00 Packet Pg. 1269 PHOENIX BUSINESS CONSULTING Phoenix Business Consulting SAP Success Facto rs Exhibit A-2 Statement of Work for Collier County, Florida C;ofwev County April 18th, 2023 CAS '#;&T4 Packet Pg. 1270 L Table Contents 16.J.4.b y PHOENIX Our Commitment...........................................................................................................................................3 1 Overview................................................................................................................................................4 2 Understanding and Recommendation.....................................................................................................4 3 SAP SuccessFactors Scope.......................................................................................................................5 M w 3.1 Employee Profile ......................................................................................................................5 3.2 Employee Central............................................................................................................................5 N c Data Migration Scope for Employee Central ................. ............................................ <..................,...9 E3.3 d 3.4 SAP Time and Attendance by Workforce Software Scope...............................................................10 2) a) 3.5 SAP Time and Attendance by Workforce Software General Assumptions........................................11 a 3.6 SAP Time and Attendance by Workforce Software Implementation Assumptions ...........................12 LO 2.4 Integration Scope................................................................................................................................12 3.5 Single Sign-On...............................................................................................................................13 c 3.6 Training and Change Management................................................................................................14 in L 4 Project Approach..................................................................................................................................15 O 4.1 Schedule SAP SuccessFactors.........................................................................................................15 c aD >i x Table1: High Level Project Schedule.........................................................................................................15 c m 4.2 Activities.......................................................................................................................................16 a. 4.3 Deliverables ................ ....................18 •,� a� 4.3A Acceptance Procedure.....................................................................................................................18 E 4.4 Assumptions .............. 5 Project Structure, Roles & Responsibilities.......................................................................I..............I......20 a 5.1 Roles and Responsibilities .................................................,...................................,.............. ......20 U_ 5.1.1 Project Team Roles........................................................................................................................... 20 c.0 5.1.2 Project Activity RASCI....................................................................................................................... 21 r N 5.1.3 Client Resource Committments....................................................................................................... 22 (D 6 Commercial..........................................................................................................................................23 E L) 6.1 Implementation Costs ........................................................................... ..........................23 r Q 6.2 Total Costs and Cash Flow 6.3 Standard Rate Card for On -Demand Services..................................................................................24 6.4 Invoicing and Banking Info.............................................................................................................24 6.5 Signatures. .................................................................................................................................... 25 Collier County; Sow for SAP SuccessFactors implementation Services P a Packet Pg. 1271 1 6.J.4.b y PHOENIX 03/8/2023 Attn: Collier County Clerk of the Circuit County Finance Department 3299 Tamiami Trail East, Ste. 403 Naples, Florida 34112-5746 Dear Collier County, Phoenix Business, Inc., DBA Phoenix Business Consulting (Phoenix) is pleased to present to Collier County our Statement of Work (SOW) for your Human Experience Management (HXM) project. Phoenix offers world -class implementation, integration, and on -going support services for SAP SuccessFactors. The Phoenix Team is excited at the opportunity to deliver your project. Phoenix brings a perfect blend of value, experience, and expertise to implement the functionality/scope requested. Choosing Phoenix as your implementation partner, Collier dramatically reduces implementation risk and takes advantage of our extensive implementation experience and capabilities in SAP. You have my personal assurance that I will do everything possible to make certain that your initiative is an immediate and long-term success. Please do not hesitate to contact me at (512) 557-4731 if you have any questions or require any further assistance. We look forward to working with you and partnering together to achieve your goals. Respectfully, I'A , r Hanif Sarangi, President, Phoenix Business Consulting rfpteam@choenixteam.com Collier County: .SOW for SAP SuccessFactors Implementation Services P a Packet Pg. 1272 16.J.4.b PHOENIX This Statement of Work ("SOW") is prepared by Phoenix Business, Inc dba Phoenix Business Consulting of 6021 Midnight Pass Rd., Suite 3 Sarasota, FL 34242 ("we", "Phoenix Business Consulting" or "Phoenix") for Collier County with a principal of business at 3299 Tamiami Trail East Ste. 403 Naples, FL 34112-5746, or also collectively known as ("you", "Client", "Customer"). The Client is seeking the assistance of Phoenix to implement the SAP SuccessFactors ("SuccessFactors") HXM G system ("Project"). This SOW defines the services, schedule, and cost for this Project. N Understanding n Recommendation C d Collier County is currently undertaking a significant transition with their HRIS strategy. Collier County is currently a utilizing SAP ECC for HR and Payroll which is comprised of manual processes, and limited Employee and Manager self-service. Collier is in the process of contracting SAP SuccessFactors as the HR software of choice moving forward to streamline and enhance their HRIS landscape. This transition will promote quantitative benefits for Human Resources, Managers, and Employees. Collier County will begin their HRIS journey with the aD implementation of Employee Central for core HR and Workforce Software for time and attendance. M Phoenix is pleased to have the opportunity to continue our partnership for this project and beyond. After having -00 the opportunity to meet with the Collier team our recommendation is to start with Employee Central and Workforce Software which will benefit Client by providing a strong leading practice starting solution for the Xi implementation. a 0 With the technology solution in place, Phoenix will also provide Collier County with knowledge transfer, and aI testing services to digitally enable and promote awareness within the business. We look forward to continuing our partnership with the County for this exciting new phase. a Collier County: SOW for SAP SuccessFactors implementation Services P a Packet Pg. 1273 M 16.J.4.b \I^. PHOENIX Collier County: SOW for SAP SuccessFactors Implementation Services P a Packet Pg. 1274 16.J.4.b PHOENIX Data Models • Corporate Data Model • Country Specific Field Corporate Data Model • Succession Data Model • Country Specific Field Succession Data Model Picklists • Standard Picklists including additional custom Picklists as required • Enablement and configuration of the Picklist Center Metadata Framework (MDF) • Standard MDF Objects _v/ • Up to fifteen (15) Custom MDF Objects including workflows (if applicable) and related RBP permissions as defined by Customer. Business Rules • Up to thirty (30) custom Business Rules (Medium complexity) • Up to twenty (20) custom transaction workflow ✓ rules/ Transaction workflow rules will also come with standard notifications. • Ten (10) event -based alerts with standard notification alerting users Events • Up to thirty (30) Standard HR Events • Up to fifty (50) Event Reasons including configuring associated workflow rules (see Business rules above) co M ti N C m E t U M Q Collier County: SOW for SAP SuccessFactors Implementation Services P a Packet Pg. 1275 KW 16.J.4. b PHOrENIX Position Management • Position Org Chart • Company Structure Overview • Standard Position object fields and up to fifteen (15) custom fields. • Position to Job Information synchronization • Position copy • Position management settings ✓ One (1) Position management specific approval workflowPersonal information Section • Biographical information • Personal Information • Country Information • Contact Information • Home Address • Additional Employee Information • National1D • Emergency Contacts • Payment Information • Dependents • Work Permit Employment Information Section • Job Information • Compensation Information • Employment Details ✓ • Employment Details (Termination) • Job Relationships • Additional Payments and Deductions i r r LO N Collier County: SOW for SAP SuccessFactors Implementation Services P a packet Pg. 1276 16.J.4. b 'I PHOENIX Additional Items • The SuccessFactors Mobile App will be activated with the following features: o Organizational Chart and people search o Employee Profile (as per role -based permissions) a Employee Self Service o Manager Self Service o Workflow approvals ✓ o Employee data changes o Client will provide a color palate and logo for the Mobile application. Phoenix will draft an initial Mobile theme within what capability SAP SuccessFactors provides. Client will be responsible for configuring the theme after initial setup. Contingent Workforce • Enable Contingent Workforce. • Complete configurations related to Contingent Workforce. Clientwill be responsible for defining any additional fields needed for the Work Order ✓ object, vendor information, and any additional fields that are required to support the business needs within the portlets available for Contingent Workforce. Phoenix will configure the additional fields defined. • Set up the contingent worker field and the dynamic group filter. • Provide knowledge transfer on required import templates for data migration as well as support the tasks to upload the data M N c m E m a� L a� El r LO F4 co M ti r N c m E t U fC r Q Collier County: SOW far SAP SuccessFactors Implementation Services P a Packet Pg. 1277 16.J.4. b i S 9 PH©EN1X For data conversion to Employee Central, pre -formatted CSV files for Employee data migration will be provided to load the relevant employee data into SuccessFactors HCM from SAP S/4 HANA. Phoenix will facilitate technical workshop(s) to determine the information/fields to be migrated in detail. Please note that there are load order dependencies, and complex dating requirements around transforming SAP S/4 HANA M data into SAP SuccessFactors Employee Central data for the initial loads. Phoenix will provide Client with the required templates / format of the data required, to enable Client to populate for data T N loads into SuccessFactors. Please note, templates will be adjusted during the implementation to allow for configuration c E changes. a� L Client will be responsible for undertaking the required data extract, cleanse, and conversion activities to allow upload into Q SuccessFactors. Phoenix will upload the data load via SFTP or Admin Tools, monitoring load jobs and troubleshoot any issues encountered. T N The high level SuccessFactors Employee Central data migration process is shown in the diagram below: aM c Client will allow sufficient internal resources to prepare for: iq L • Data extracts from the legacy system/s -0a c aD • Field mapping >I x • Transformation of legacy data into required format and mapping 0 • Population of data load templates a I • Error handling during load process E • Validation of data post load Client will be responsible for: a� E Q • Providing the legacy data in the correct format to load into the SuccessFactors system ii • Reconciliation of migrated data for each migration run M • Client business owners will be responsible for sign -off of the data prior to initiation of any business processes or rn ~ r transactional processing within Employee Central. N Phoenix will provide Client with the SuccessFactors standard file templates/formats for modules in scope of this SOW. c E E Phoenix and Client teams will discuss business rules and data mapping requirements so that Client can deliver flat file(s) in L) SuccessFactors-specified standard CSV format. It will be Client's responsibility to supply the data required in the correct r Q format. Client will be responsible for data extraction, verification and cleansing during all phases of the project and on- going. Phoenix will train Client on how to perform future file uploads. Collier County: SOWfor SAP SuccessFactors Implementation Services P a packet Pg. 1278 e � 1 ,,rW,. _. ��,�.,.., :� 16.J.4.b 'I PHOENIX Collier County: SOW for SAP SuccessFactors Implementation Services P a g Packet Pg. 1279 16.J.4. b PHOENIX Time Off Banks J o Additional Custom Time Off Banks Time off banks calculate and track accruals of leave time and usage of that leave time. A time off bank tracks the hours an employee has available to use. o Five (5) additional custom time -off banks included Messages o Additional Custom Exception Messages / Notifications (16) o Informational message that appears on the timesheet. o Additional Custom Pay Premiums Custom Pay Premiums o 16 Additional Custom Pay Premiums o Extra pay/entitlement for working specific conditions or situations o FMLA/FLSA (if applicable) v 3.5 SAP Time and Attendance by Workforce Software General Assumptions • County of Collier will allocate the key project team members, from the HR, Finance, Scheduling, and Business • Operations to actively participate throughout the project phases. However, the project could be at risk if • contributions are insufficient. This may comprise the timeline, scope and end goal of the project as the • resources do not meet the assumptions made during project planning. • Any effort estimates based on provided documentation. • Any extension to project activities at the request of County of Collier will be at an additional cost. • Project team members from County of Collier and Phoenix will be available throughout the project lifecycle. • Project Team will identify delegates if they are unable to attend workshops or approve deliverables. • Phoenix will have access to County of Collier project team members throughout the project lifecycle. • Services will be a blended approach or on -site and virtual delivery. • Data mapping, data extraction and data cleansing is County of Collier's responsibility. • All relevant information (e.g., collective agreements, policies, etc.) and historical information (e.g., reports, etc,) needed will be obtained and available to be used when conducting the project. Collier County: SOW for SAP SuccessFactors Implementation Services P a g Packet Pg. 1280 16.J.4.b y PHOENIX 3.6 SAP Time and Attendance by Workforce Software Implementation Assumptions 1. On -site requirements workshops will be based on the pre -filled BRD documented based on CBA's and County Provided Documentation a. Follow up workshop to review the CBA analysis. b. County of Collier to review the requirements and consult internally during the time between the Requirements Workshops. 2. Realize phase will be comprised of 2 iterations by which the goal of the iterations is to provide County of Collier with greater visibility into the configured environment in order to clarify any missed requirements prior to the start of User Acceptance Testing (UAT). a, Iteration 1(4 week period) will provide a walkthrough of the functionality and configuration, by which County of Collier will then develop test scenarios, b. Configuration for Iteration 2 will occur simultaneously as County of Collier reviews functionality during Sprint 1 as part of the test scenario development. c. Iteration 2 (4 week period) will provide a walkthrough of the functionality and configuration, by which County of Collier will then develop test scenarios. Test Approach, in the Validate Phase, will be comprised of the following phases: a. Business Scenarios tests: County of Collier to execute test scenarios based on their business realities. The purpose of this process is to validate key business rules and core functionality. b. integrated tests: perform end -to -end tests based on the employee lifecycle (i.e., from input in schedule to time & attendance to output in payroll), by which integrations will also be validated. c. Parallel test: Time day from a prescribed pay period is simulated in WFS for a significant sample size. This will allow for a comparison of the results between Workforce and the incumbent solution. 4. Solution and Requirements documentation: The solution as designed and agreed is comprised of three documents officially approved by County of Collier before the go -live and which describes the Solution: a. Business Requirements Document (BRD) b. Solution Design Document (SDD) c. Integration Solution Design (ISDD) 2.4 Integration Scope Collier County. SOW for SAP SuccessFactors implementation Services P a g Packet Pg. 1281 E t 9 6 Integration Scope Pre -requisites /Assumptions 16.J.4. b 'I PHOENIX • SAP Cloud Platform Integration (CPI) will be the middleware tool for developing the integrations. Integration Center can be used to expedite development where the business requirements allow. This option will be explored once the integration requirements are defined. • Standard functionality/content delivered by integration packs will be used where they are available at the time of development. This will be reconfirmed during detailed design. • Client will be responsible for providing subject matter experts, record layouts and business to requirements for each integration. Legacy / Vendor specifications and sample files are required for each r; integration r 04 • Client is responsible to expedite the business requirements gathering. The Phoenix Technical Lead c aD E assigned to the project will request information and meetings associated with each of the integrations L listed. It's important that the meetings and information requests be addressed quickly as to not delay a development and negatively impact the project timeline. • All integrations that produce a file will produce a file in the provided record layout. The file will be N placed on the provided FTP server. It is assumed that standard SFTP as provided by SAP SuccessFactors M will be used.. It will be the responsibility of Client to process the file into the receiving system using the provided utilities / import processes • Each integration above identifies an interface to a single instance of the software, If any integration 0 r_ aD requires a connection to multiple versions of the software indicated, that has not been included in the Xi estimate • Client is responsible for any Infrastructure or deployment changes required to support he implementation of SuccessFactors within their existing systems infrastructure landscape. • Phoenix is not responsible for any defects in the middleware or any standard integration • For all integrations & enhancements, detailed requirements will be gathered during the Prepare and Explore phases of the implementation. Client will need to review and sign off on the requirements document before commencement of any development. integrations and Enhancements may require enablement of standard business objects by SAP to be consumed by partners such as Phoenix. Phoenix does not have any control overthis process and consequently, the timeline. The timelines provided in this proposal are based on estimates and are subject to change based on the actual time taken by SAP for this process. Client is responsible for installation of add -on software and implementation of OSS Notes to the existing S/4 HANA application to facilitate integration. • SAP SuccessFactors supports multiple methods to facilitate Single Sign On with external applications. As part of the implementation, Phoenix will implement an IdP (identity Provider) initiated SSO where SuccessFactors will be configured as the Service Provider to support SSO using SAML 2.0 (the preferred option for implementing SSO). Client would be responsible for configuring the Identity Provider (IdP) to Collier County: $0W for SAP SuccessFactors Implementation Services P a g Packet Pg. 1282 16.J.4.b PHOENIX facilitate the SSO with SuccessFactors using SAML 2.0 and also publish the necessary links to direct the user to SuccessFactors. • For the implementation of SSO, SuccessFactors will provide Client with: a Company ID o X509 Digital Certificate (used to send encrypted message to SF and verify the signed message from SF) co o SF Entity ID o Consumer Service URL N r o Global Logout Response Handler URL m • Client will provide SuccessFactors with: L a� o X509 Digital Certificate (used to verify the SAML message sent to SF) a T T o ldP Entity ID (SAML Issuer) N o Global Logout Service URL 13 d • If SSO needs to be implemented using any other method (in lieu of SAML 2.0), it would constitute a aM change request and an assessment on the effort (time and cost) would need to be conducted along with 0 Client. _ d x m 0 s a c m E c m E Q .6 Training and Change Management L Collier County: SOW far SAP SuccessFactors Implementotion Services P a g Packet Pg. 1283 16.J.4. b 'I PHOENIX Based on a tentative start date of February 2023 the Phoenix Team in mutual agreement with Collier County proposes a kickoff of SAP SuccessFactors Implementation for modules Employee Central and Workforce Software Time and Attendance with an estimated go -live date of January 1", 2024. Each module specific deployment will include 1 month of post go live support known as Hypercare. Collier Counties populations will go -live based on a phased approach depicted in the table below. ......, _ . _ . ____ ....... ......_....... ....... ._ SAP SuccessFactors Employee Central Clerk 10 months January 2024 ..... ............ SAP SuccessFactors Employee Central ...._..Board , 10 months January 2024 SAP SuccessFactors Time and Attendance by Clerk 110 months i January 2024 Workforce Software SAP SuccessFactors Time and Attendance b Board 13 months Aril 2024 Workforce Software P,.Jc,t Start Fable 1: High Level Project Schedule �..`"..5�."?>} �;e.�'.'.:� ,. .,,.... ��.,r �.- .iT„.. ....:, ': F.,� ..� 1._..r T..�., r�.a'��..,�r �,� :,�✓ P ojert Go Uvo PtojeN Go live TcA!i e: UserA«rpl-4 a{uap-Fnaia Collier County: SOW for SAP SuccessFactors Implementation Services P a Packet Pg. 1284 � Ki 4.2 Activities 16.J.4.b y PHOENIX As seen in the table below, the following table outlines the key activities that will occur and the work products that will be delivered for each phase of the implementation. Table 1., Key Project Activities by Phase Project Plan Key Activities Work Products PHASE: PREPARE • Project kickoff • Finalized project plan Accelerators: • Finalize project plan Provisioned test tenant • Project plan template • Allocate resources • Data migration scope & • Data migration scope and Verify project scope plan planning template • Organization structure workshop • Solution design document — • SAP best practice . Data migration workshop scope, organization processes & diagrams . Business scenario reviews structure, business process • Solution design document . Integration requirements gathering documentation template • Conduct Project Verification checkpoint • Integration design document MILESTONE: Solution Walkthrough and High -Level Demo Goal: Client signs off agreeing to the scope to be delivered during implementation of SAP SuccessFactors..When necessary, a change order may be executed for out -of -scope. items, For the avoidance of doubt, the acceptance'. procedures outlined in this SOW shall apply to this "Project Verification Milestone." PHASE: Explore • Create and activate organization • Solution acceptance Accelerators: structure document • Solution walkthrough plan template • issue, Action & Risk log • Key User Knowledge Transfer Training plan template • Conduct iterative workshops • Configure test system • Migrate/setup sample data • Conduct Solution walkthrough • Gap identification & resolution • Conduct Solution Acceptance • Key User Training plan • Standard solution test cases • Documentation & Knowledge Transfer of system configurations made Collier County; SOW for SAP SuccessFactors Implementation Services Pa rAn Packet Pg. 1285 • End user Training plan • Conduct solution walkthrough for guides integrations • Work Center User List • Assist in end -to -end process testing and template integrations testing • Transition plan template • Conduct cutover workshop Handover to support • Deploy integrations to production • Phoenix Premium User Support Monitoring Transactions and • Finalized cutover plan • Provisioned production tenant • Documented test plan, test cases & hest results Solution Launch The table below shows the tentative key meetings and durations during the implementation for planning purposes. The actual meetings will be determined after project kickoff upon Client's written approval. These meetings may be conducted onsite or remotely at Clients discretion. Collier County. SOW for .SAP SuccessFactors Implementation Services P a g Packet Pg. 12 66 KW Table 2: Key Meetings and Durations 16.J.4.b PHOENIX *The above duration times are estimates only. As part of the Fixed -Bid, Phoenix will work with Client to ensure adequate time is allocated for each activity's successful completion. _07M 70 FlU The following table identifies the deliverables for this Project: Table 3: Project Deliverables ............................................. 1D # ... Deliverables Project Phase 1 Project Schedule Prepare Phase 2 Project Standards and Procedures Prepare Phase 3 Preliminary System Design Document Prepare Phase 4 Integration Specification Prepare Phase 5 Key User Training Plan Explore Phase 6 Risk, Issue, Action & Defect log Explore Phase 7 Production Cutover Plan Realize Phase S Training Documentation Realize Phase 9 Configuration Signoff Documentation Realize Phase 10 Final System Design Document Deploy Phase 11 Fully Functional SuccessFactors system Deploy (Go -Live) 12 Project Closure Report Deploy (Go -Live) 4.3.1 Acceptance Procedure Any documentation that will require Client's review and approval will be completed within five (5) business days after submission by Phoenix, In the case of milestones/deliverables, if Client does not respond within five (5) business days of the submission of milestone/deliverable(s), the milestone/deliverable will be deemed complete. Phoenix may raise invoice after this date for a milestone -based billing (as applicable), Any changes to the deliverable (document) after this date will be mutually agreed to by both parties. Collier County: SOW far SAP SuccessFactors Implementation Services P a g Packet Pg�1287 16.J.4.b 'I PHOENIX The schedule and implementation services for this project are based on the following assumptions: Organization Alignment • Assumes client will adopt SAP SuccessFactors leading practices, customer will present pragmatic mindset to cloud development, configuration and deployment not requiring custom code development of SF solution. • Client will be responsible for providing appropriate workspace and internet connectivity while onsite, to ensure that work products are met according to the project timeline. This includes key milestones of the project, including but not limited to kickoff, solution design workshops and user acceptance testing. • Customer will assign an internal, SAP SuccessFactors Project Manager with adequately allocated time and authority to assign project tasks and ensure timely completion. • Client will make available any employees from IT, or 3,, parties such as contractors, bank representatives etc. in a timely manner, if required. • it will be Customer's responsibility to perform testing and provide feedback on test results in a timely manner, Failure to test and provide test result feedback in a timely manner may jeopardize the overall project timeline and target Go -Live date. Excessive delays in performing testing may result in a change order due to excessive project timeline overrun. Implementation Methodology • Phoenix is not responsible for gaps in product functionality resulting from required customer processes. Client understands these items may require submission of enhancement request with SAP. • Assumes a 12-month timeline • Customer agrees to onsite presence for key milestones (e.g., project kickoff, user acceptance testing and go -live) • Phoenix will provide sample test scripts to Client. Client is responsible for updating, managing, and maintaining all test scripts related to project deliverables across the project lifecycle. • Project will follow Train the Trainer (TTT) methodology for project team members only, training outside of project team administrators is out of scope. Phoenix can provide additional training services at an additional cost through the change order process. • All data migration activities including, but not limited to determination of strategy, extraction, cleansing, population of migration templates and loading of data will be Client's responsibility. • Client will be responsible for accuracy of data and for any errors that arise during the data migration process. • Migration of Employee Master data and company foundation data will be loaded into SAP SuccessFactors through the SAP SuccessFactors .csv files or integration. • Client is responsible for all data migration activities from non -SAP applications. May require additional PMO alignment internally with CLIENT and considerations on project timeline and subject to change request process, • Client is responsible for installing any add-ons required on existing SAP S/4 HANA applications to facilitate the SuccessFactors integration. • Client is responsible for setting up all cloud connections and related configurations for interfacing with legacy S/4 HANA application. • People Analytics and associated stories are out of scope for this engagement. • Integration with 3rd party need additional scoping. • Customer responsible for all configuration on legacy systems and applications. • Custom processes to support legacy applications or external processes are out of scope. • SAP SuccessFactors scope assumes 2,500 Employees in United States. Collier County: SOW for SAP SuccessFactors implementation Services P a g Packet Pg. 1288 16.J.4.b ,i 1.7 E PHOENIX • Assumes deployment of SAP SuccessFactors in US English only. • Assumes three (3) iterations of design for Employee Central. • Unit testing is expected to be completed within one (1) business week. Unit testing is not user acceptance and designed to test individual configuration changes during each iteration. • Data extraction for downstream processing requires further scoping • Additional changes after solution design acceptance/signoff are subject to change request and additional costs incurred by the customer. • Custom reporting, analytics or processing for related downstream systems is out of scope. • Customer agrees that any timeline or project extension resulting from CLIENT will be subject to change control process and additional cost. • Areas not explicitly called out above are to be considered out of scope for this engagement. Integrations & Enhancements: • For all integrations & enhancements, detailed requirements will be gathered during the Prepare and Explore phases of the implementation. Client will need to review and sign off on the requirements document before commencement of any development. • Assumes two bi-directional demographic interfaces only. • Client will provide subject matter expert and technical SAP project resources for legacy systems development. All configuration or development relating internal or legacy systems is responsibility of the client. This includes custom developed applications. • Integrations and enhancements may require engblement of standard business objects by SAP to be consumed by partners such as Phoenix. Phoenix does not have any control over this process and consequently, the timeline. The timelines provided in this proposal are based on estimates and are subject to change based on the actual time taken by SAP for this process. • This project references processes and requirements provided by client through the detailed RFP process. Any processes or requirements not specifically called out as yes or custom are not expected to be in scope for this engagement. • Additional costs incurred with staffing or legacy providers are client's responsibility. • Client is responsible for installation of add -on software and implementation of OSS Notes to the existing S/4 HANA application to facilitate integration. • Client agrees to follow basic SAML configuration on legacy network provider through SAP IAS (Identity Authentication Service). Acceptance Procedure Any documentation that will require Client's review and approval will be completed within five (5) business days after submission by Phoenix. In the case of milestones/deliverables, if Client does not respond within five (5) business days of the submission of milestone/deliverable(s), the milestone/deliverable will be deemed accepted. Phoenix may raise invoice after this date for a milestone -based billing (as applicable). Any changes to deliverable documentation after this date will be mutually agreed to by both parties. 5.1.1 Project Team Roles The following table describes the roles and responsibilities of the key stakeholders in this project. M N c W d a� L a LO Collier County: SCOW for SAP SuccessFactors implementation Services P a g Packet Pg. 1289 16.J.4.b PHOENIX Table 4: Project Team RoleslResponsibilities Phoenix Project Executive ■ Makes critical business decisions ■ Approves change requests ■ Participates in Steering Committee meetings Client Project Manager ■ Owns and drives the project, jointly with the Phoenix Project Manager ■ Coordinates Key Users Phoenix Project Manager ■ Owns and drives the project, jointly with Client Project Manager m Coordinates with Consultants ■ ................................. Manages communication with other parties (SAP Support, Service Center) Client Business Process ■ Provide business process expertise and make decisions Owners ■ Perform required data migration activities ■ Perform the fine-tuning, testing and cutover activities, jointly with Phoenix Consultants Phoenix Consultants ■ Conduct workshops ■ Perform the fine-tuning, testing and cutover activities, jointly with the Key Users ■ Gather requirements, develop customizations/integrations, and test jointly with the Key Users 5.1.2 Project Activity RASCI The following table describes the roles and responsibilities of the project team mapped to each project activity: Table 5: Project Activity RASCI Matrix Business Scenario Review Sessions R/S/C A/R Solution Design Document C/S/I A/R Business Requirement Document (T&A) A/R C/S/I Integration Solution Design Document '. A/R C/S/I (T&A) Project Verification A/R C Fine-tuning & Solution Walkthroughs C/S A/R Solution Acceptance Document C/S/I A/R Solution Acceptance A/R C Key User Training C/S/I A/R Test Scripts A/R/S. C/S/I User Acceptance Testing (UAT) A/R/S C/S/I Readiness Acceptance A/R C End User Training A/R/S C/S Collier County. SOW fear SAP SuccessFactors Implementation Services P a g Packet Pg. 1290 2; � Data Migration A/R/S Go Live A R = Responsible, more than one team can be Responsible; but only one can be Accountable A = Accountable, only one party can be accountable S = Support C = Consulted = Informed 5.1.3 Client Resource Committments R/C R 16.J.4.b 'I PH©)=NIX Based on our experience with similar projects, we believe that the Client resource commitments, at a minimum, should include: Table 6: Client Resource Commitments Prepare Gather data requirements for migration Key Users / Business Process Key user (decision maker) per templates Owners functional area for 5 days Data Analysis, cleansing and template Key Users / Business Process Ongoing effort. Client needs to population for data loads Owners assign a person (SO%) depending on how much cleansing is required Provide Test Data - Small data sets for Key Users / Business Process Subset of products, Clients, and demonstration Owners supplier (8 hrs per data set) Integration requirements gathering Key Users / Business Process Technical SME; workshop identifying Owners technical landscape and system requirements. (12 hrs) =:::: Review Deliverables Project Manager / Business Approximately 1,5 hrs. for each 'i Process Owners deliverable Explore ..:. . Preliminary Training Documentation Key Users / Business Process ' Approximately 4-8 hrs. per . _ . _..... Owners uncti.o.n. a_.l area. _....:. __._ ,.._. _. _..:..... .. _...._ _.....,�_.. Conduct Iterative Workshops ..,,.... ___._.. ....._.._ Key Users / Business Process ,......�. ._.. ....... n makers per Key user/decision Owners functional area; module specific 8hrs per session. Review Deliverables Project Manager / Key Users Approximately 1.5 hrs. for each / Business Process Owners deliverable Realize Conduct testing and document test Key Users / Business Process _. .. Phoenix will deliver approximately scripts pass Owners 20 key processes per workstream, Client should allocate approximately 5-20 hrs, per process Collier County: SOW for SAP SuccessFactors implementation Services Pa Packet Pg. 1291 16.J.4.b Commercial 6.1 Implementation Costs Table 10: implementation Costs for SAP Succes,sFactors SAP SuccessFactors and Workforce Software Phase 1 Fixed Bid Implementation Costs' $1,768,251 Integration Costs Included TOTAL Due $1,768,251 6.2 Total Costs and Cash Flow Table 11: Table of Casio flows *Travel casts have been included in this agreement in the amount of $100,000. If additional travel is requested, it will be mutually agreed upon during course of implementation. Table 12: implementation Services and Payment Schedule Phase I and r M1 Project Kick -Off M2 Iteration 1 Completion M3 Iteration 2 Completion M4 Iteration 3 Completion M5 User Acceptance Testing Completion M6 Go - Live M7. M8 Estimated Travel Costs TOTALDue $166,825 $417,063 $417,063 $417,063 $166,825 $83,412 $100,000 $1,768,251 "'Milestone's to be billed r:rf�ter completion CJJId sign -riff where required. [23-PRC-051.33/1785774111 Collier Cnuryty: SOW for SAP SuccessFuctors Page 123 Implementation Services Packet Pg. 1292 s Table 15: Phoenix Standard Rate Card Hourly Rate Role .(USD) Project Executive 150 Project Director / Manager 150 Technical Solutions Architect 150 Integration Architect 150 Functional Consultant 140 Transformation Architect 285 Transformation Lead 220 SAP Fiori Developer 80 Sr. Basis Consultant (Security) 120 Technical Developer 80 OCM lead (Change Management) 120 \# ■ PHOENIX * Note that our published rates are exclusive of travel, taxes, and duties. Travel must be approved by the Client Phoenix accepts only wire transfers with online wire transfer. Confirmation Information may be sent to invoices_@phoenixteam.com. Account Name: Bank Dame: Account Number Routing Number: Swift Code: Phoenix Business, Inc. Wells Fargo 5104180004 121000248 WFBIUS6S Collier County: SOW far SAP SuccessFactors Implementation Services P a h Packet Pg. 1 3 16.J.4. b PHOENIX rvweun unuuw.ruur IN WITNESS WHEREOF, the parties have caused this SOW to be executed and entered Into by their respective duly authorized representatives as of the date set forth in our Master Services Agreement, Phoenix Business Inc. By: Name: Ha �Sarangi--L- Title: President Collier County, Florida By: Name: Rick I.oCastro Title: Chairman ATTEST: Crystal K. Kinxel, Clerk of Courts & Comptroller By: Dated: (SEAT.) Approved as to farm and legality: By: Scott R. Teach Deputy County Attorney i M 01 N c d E m L Im a r LO N (?3-fP1?C o5133111135-174111 Collfor County: SOW for SAP Sur.rcs.sFacto i's � Page 125 0 Irnl�Iertrer1tcitlr�r► services 111 Packet Pg. 1294 16.J.4.b SCHEDULE B-1 BASIS OF COMPENSATION 1. MONTHLY STATUS REPORTS B.1.1. As a condition precedent to payment, CONSULTANT shall submit to the COUNTY as part of its monthly invoice a progress report: reflecting the Project status, in terms of the total work effort estimated to be required for the completion of the Basic Services and any authorized Additional Services, as of the last day of the subject monthly billing cycle. Among other things, the report shall show all Service items and the percentage complete of each item. 2. COMPENSATION TO CONSULTANT B.2,1. For the Basic Services provided for in this Agreement, the COUNTY agrees to make the payments to CONSULTANT in accordance with the terms stated below. Payments will be made in accordance with the following Schedule; however, the payment of any particular line item noted below shall not be due until services associated with any such line item have been completed or partially completed to the COUNTY's reasonable satisfaction. Lump sum payments will be made upon the percentage complete. In no event shall such Time and Materials compensation exceed the amounts set forth in the table below. Taskslitet pescriptivn 'Lump Sum " 7ne and' Materials Not-'1'o-�xcee�i 1 Prepare Phase Completed $ $ 151,813.44 2 Design Completed $ $ 303,626.88 3 Custom Development Unit Testing completion $ $ 151,813.44 4 Integration Test (Cycle 1 & 2 completion $ $ 303,626,88 5 User Acceptance Test completion $ $ 151,813.44 6 Training Execution completion $ $ 151,813.44 7 Go -Live Production Cut -over $ $ 151,813.44 8 1 Month Hyper -care Stabilization Support $ $ 151,813.44 9 Reimbursables Travel Costs $ $ 140,111.20 $ $ 10 SAP Success Factors $ $1,768,251.00 Total Lump Sum Fee $ ... .' Total Time and Materials Fee $3,426,496.6n GRAND TOTAL FEE $3,426,496.60 Page 1.8 of 30 PSA Single Praiect Agreement [2022 Ver. I ] Packet Pg. 1295 1 6.J.4.b B.2.2. 0* Time and Material Fees: The fees noted in Section 13.2.1. shall constitute the amounts to be paid to CONSULTANT for the performance of the Basic Services. Direct Labor Costs mean the actual salaries and wages (basic, premium and incentive) paid to CONSULTANT's personnel, with respect to this Project, including all indirect payroll related costs and fringe benefits, all in accordance with and not in excess of the rates set forth in the Attachment 1 to this Schedule B. With each monthly Application for Payment, CONSULTANT shall submit detailed time records, and any other documentation reasonably required by the COUNTY, regarding CONSULTANT's Direct Labor Costs incurred at the time of billing, to be reviewed and approved by the COUNTY. There shall be no overtime pay without the COUNTY's prior written approval. B.2.2.1. Notwithstanding anything herein to the contrary, in no event may CONSULTANT's monthly billings, on a cumulative basis, exceed the sum determined by multiplying the applicable not to exceed task(s) limits by the percentage the COUNTY has determined CONSULTANT has completed such task as of that particular monthly billing. - - - - - - - - - - iii B.2.3.1 CONSULTANT shall submit, with each of the monthly status reports provided for under Section B.1.1 of this Schedule B, an invoice for fees earned in the performance of Basic Services and Additional Services during the subject billing month. B.2.4. For Additional Services provided pursuant to Article 2 of the Agreement, if any, the COUNTY agrees to pay CONSULTANT a negotiated total fee and Reimbursable Expenses based on the services to be provided and as set forth in the Amendment authorizing such Additional Services. The negotiated fee shall be based upon the rates specified in Attachment 1 to this Schedule B and all Reimbursable Expenses shall comply with the provision of Section 3.4.1 below. There shall be no overtime pay on Additional Services without the COUNTY's prior written approval. B.2.5. The compensation provided for under Section B.2.1 of this Schedule B, shall be the total and complete amount payable to CONSULTANT for the Basic Services to be performed under the provisions of this Agreement, and shall include the cost of all materials, equipment, supplies and out- of-pocket expenses incurred in the performance of all such services. 13.2.6. Notwithstanding anything in the Agreement to the contrary, CONSULTANT acknowledges and agrees that in the event of a dispute concerning payments for Services performed under this Agreement, CONSULTANT shall continue to perform the Services required of it under this Agreement, as directed by the COUNTY, pending resolution of the dispute provided that the COUNTY continues to pay to CONSULTANT all amounts that the COUNTY does not dispute are due and payable. 3. SCHEDULE OF PAYMENTS B.3.1. Notwithstanding anything herein to the contrary, the CONSULTANT shall submit no more than one invoice per month for all fees earned that month for both Basic Services and Additional Services. Invoices shall be reasonably substantiated, identify the services rendered and must be submitted in triplicate in a form and manner required by the COUNTY. B.3.1.1 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of contract. Any untimely submission of invoices beyond the specified deadline period is subject to non - Page 19 of 30 PSA Single Project Agreement [2022 Ver.l ] Packet Pg. 1 6 1 6.J.4.b payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this Agreement. B,3.2. Invoices not properly prepared (mathematical errors, billing not reflecting actual work done, no signature, etc.) shall be returned to CONSULTANT for correction. Invoices shall be submitted on CONSULTANT's letterhead and must include the Purchase Order Number and Project name and shall not be submitted more than one time monthly. 13.3.3. Payments for Additional Services of CONSULTANT as defined in Article 2 hereinabove and for reimbursable expenses will be made monthly upon presentation of a detailed invoice with M supporting documentation. T N B.3.4. Unless specific rates have been established in Attachment 1, attached to this Schedule B, �* CONSULTANT agrees that, with respect to any subconsultant or subcontractor to be utilized by a CONSULTANT for this Agreement or Additional Services, CONSULTANT shall be limited to a E maximum markup of five percent (5%) on the fees and expenses associated with such subconsultants and subcontractors. a B.3.4.1 Reimbursable Expenses must comply with §112,061, Fla. Stat., or as set forth in the Agreement, be charged without mark-up by the CONSULTANT, and shall consist only of the following LO items: B.3.4.1.1. Cost for reproducing documents that exceed the number of documents described in this Agreement and postage and handling of Drawings and Specifications. B.3.4.1.2. Travel expenses reasonably and necessarily incurred with respect to Project related trips, to the extent such trips are approved by the COUNTY. Such expenses, if approved by the COUNTY, may include coach airfare, standard accommodations and meals, all in accordance with §112.061, Fla. Stat. Further, such expenses, if approved by the COUNTY, may include mileage for trips that are from/to destinations outside of Collier or Lee Counties. Such trips within Collier and Lee Counties are expressly excluded. B.3.4.1.3. Permit Fees required by the Project. 6.3.4.1.4. Expense of overtime work requiring higher than regular rates approved in advance and in writing by the COUNTY. B.3.4.1.5. Expense of models for the County's use. B.3.4.1.6. Other items on request and approved in writing by the COUNTY. B.3.4.1.7. The CONSULTANT shall bear and pay all overhead and other expenses, except for authorized reimbursable expenses, incurred by CONSULTANT in the performance of the Services. B.3.4.1.8. Records of Reimbursable Expenses shall be kept on a generally recognized accounting basis. B.3.5. The CONSULTANT shall obtain the prior written approval of the COUNTY before incurring any reimbursable expenses, and absent such prior approval, no expenses incurred by CONSULTANT will be deemed to be a reimbursable expense. Page 20 of 30 PSA Single Project Agreement 12022 Ve€.t j Packet Pg. 1297 16.J.4.b SCHEDULE B -- ATTACHMENT 1 CONSULTANT'S HOURLY RATE SCHEDULE Protect Executive $150.00 Project Director/ Mana er $150.00 Technical Solutions Architect $150.00 Integration Architect $150.00 Functional Consultant $140.00 Transformation Architect $285.00 Transformation Lead $220.00 SAP Florl Developer $80.00 Sr. Basis Consultant $120.00 Technical Developer embedded anal ics $80.00 OCM Lead $120.00 The above hourly rates are applicable to Time and Materials task(s) only. The above list may not be all inclusive, Additional hourly rates for other personnel may be added via an Amendment upon mutual agreement in advance and in writing by the parties, ❑ *GFant Fun ed. The above hOudy Fates afe Page 21 af3Q . PSA Single Project Agreement L2022 Ver. t] Packet Pg. 1298 1 16.J.4.c Collier County, Florida Cost Estimates Success Factors/WorkForce Project ERP Budget: Human Capital Management/Success Factors Time and Attendance Budget: WorkForce Total $ 1,500,000 1,030,000 $ 2,530,000 m M ti Prom- Marc D. Tougas r Sent: Tuesday, March 27, 2023 6.04 PM Tom; Derek M. Johnssen Cf Tori Kirkegaard E Subject: Why the HR/Time project costs are reasonable Attachments: ERP-Budget-2020-onwa►d.xlsx; TimeAtt-Budget-2020-onward.xlsx Q Derek, r N This is my explanation of why I feel the cost for the SuccessFactors/worktorce project ( $1.768,251 ] is reasonable There are 2 documents that help describe what we reasonably expected the cost of implement both HR manager management. Those documents are attached Mere. The 2 documents reflect a total cost of $2.53 Million to implement hat h HR management as well as Time & Atter estlmate was our best estimate as of April 2019 some 4 years ago. The Time tar Attendance project in the current SAP version was not undertaken hence the $1.03MIiINon not expert in the current version of SAP not only would the $1.03Million have been expended but there would likely have be S/4HANA technical upgrade. By combining the proposed HR management (SAP SuccessFactorsl with Time & Atte estimated cost is $1,768,251 which is a reduction of $761,749, apart from whatever additional cost may have bee technical upgrade. Document #1 ERP-Budget-2020-onward.xlsx. dated 4/18/2619 o Prepared with the intent to reflect 5-year cash -flow requirements for the ERP in Collier. o Step 1 reflects an RFI to validate the continued use of SAP or potentially a replacement product. o The cash -flow reflects estimates for the upgrades and enhancement to SAP however, the cash -fla RFI results suggested that Collier move to a different product. o The estimates for the RCM (Human Capital Management) portion to be 51.51VIillion ■ Document 92 TimeAtt-Budget-2020-onward.xlsx dated 4/18/2019 a The intent was to implement Time & Attendance {positive pay] prior to the ERP upgrade. a -rotat cost estimate was $1.03Miliion Packet Pg. 1299 1 6.J.4.c vent along with Time & Attendance ,sdance management. The $Z.5310illion ded. 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