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Agenda 02/21/2023 Item # 2a) ct C� U to U M N ,-� N 0.0 y N � N ai o ►_ N CD CD _ c U l T 0 O N a c aD T 0 O O i m 0 E E O T c _ O U 0 -o 0 m 2.1.a d is a 023 Strategic Plan,,fn Packet Pg. 4 Outline • High-level overview of the Strategic Plan • Why update now • 2023 updates How the Strategic Plan will be usec Ongoing review process Communication plan 2.1.a Packet Pg. 5 IT N n v H d .y w 3 a d M N O N C d s , u �a Q How did we get here? a a� The Strategic Plan first adopted in 2006 M N -O N Subsequently updated in 2011, 2014, and 2017 N The County Manager met with leadership at the end of 2022 .N N Identify issues facing the County Provide suggestions for updates to the adopted plan Determine how we can use the Strategic Plan more meaningfully Cn M N Assembled a team representing each of the departments to review the current Strategic Plan w a Packet Pg. 6 Strategic Plan 61 Cro�C'Y �nuxi_'y Board of County Commissioners (BCC) Strategy Map BCC Vision: We strive to be the best community in America to live, work, and play MC Strategic Focus Area$ k¢ ghtiarhaod' Preservation ;Community' Growth ! Heaith and Moblilty ECGFlOIn Iq Lgcal and Managements Human 16evelapmerit 6overnanco ,EnhancomantV Key cs Peectivas BCC Cornmunity Outcomes and Strategic Goals Fr,t,,-e Ep Pr Enhanra rnhSaF_guard,hc .a---t.—in Nei9hhvM 444 8 4g�ilrl[y Fi uFnnmanr c �,—i::. T.a JP[ioi' : rya• I nlmc:il Manage Financial — r � �Iva�lry oq"v�l� FinanVel Atltleq tav`reae Flnerwlel tie54lJrGCS Hwgg4ircax .gdn/i,ir'$ �60erL8i ' Run the gllSln eSS y' M,,, eonarce uainrai1 Coinmunitr Sfrvlci6 and crN.an Facilitlee CamPlience x•mlo Develep P Culld�bi'aliv9 Err7aged �" Sw��nnnc ciliaen ry Build the Team C'.. § F cm c l7prel� Slwll� r h,P—pi IrrII aPa A Inara qpy Rlpnr Por:i�,x Rete9rlae I coer�,ereccl� riall-nz rw criallr lu-. spr inSTEF-UP Project Team Poster Series Number 1-20G7 2.1.a d is a c m IL m L M N O N N N rn v N ,n d .y w M t% 3 C tti IL V .O w M y M N O N 2011 Strategic Plan Co cr Comu ty Board of County Commissioners (BCC) Strategy Map BCC Vision: We strive to be the best community in America to live, work, and play BCC Strategic Focus Areas F � ' Co Ry InlraSt -Olu gnafrly M i3oWh ��' and Capital Eoonomie aM sn Asset nevelopment 6overnanee GLeeaaices ManagmelR Key BCC Community Expectations, Strategic Goals and Objectives Pers ctives Serve the Presenre Enhance Safety Safagu-r- Sarre lhoee In ProNdle Trevel Pf4110� IieIQIC�n10odR SSBCudty EnNron n'df'. nedd Op[lOna Eccnomlc C uStOmer oevelopmem Manage Financial esoure B. e_i. _ e.a. e.a. e.s. Run tlE Manage n:a M��In oasrefop ❑evefap B lI51ne55 Canmun t; `''_.r= Compllane9 Col�horsllva Engagetl Gfewlh solUhorla j-.d T. T.a Build the a r' PeYBI p Sl �6 Tea moulds RBCnllf the Relan and appMuntllee Tearn W M P 9 Canpe enc es RB ie io- Glow and SUCCeeA � C---' ri-I.A-.v 1 r'IEP Packet Pg. 8 1 2014 `'J_---J_ - --ic Plan BOARD OF COUNTY COMMISSIONERS 10-YEAR SFRATEGIU PLAN WITH OBJECTIVES fFkW Yan 2012—Nll.wYY ulaw do— Wrcd an drc 02.6CI4 IRY' Visien To 6c tM: bcsl ccmlmlmil in AmL-ricA a live. woLie, and Is'. Mission .I it h] 1 ualilV, heft -\AMR ld,hC SCTVteCB 911d Iaci11t1es 10 OYr LLY1dkRllf Intl 41Pillll`1. Cmidin latirlci cs V.]— H_. Intc �Lv SmZiv ".Nlity. Qualm. Ropect, Know'I Stcwardshi .Collab n SclFlnitiatin Self-Corrcc6 Motlu L•'xceedin ex •talons, evcn' des'! WLA= Eaut L n..unr LLL iawuwn 11<,IIi n <bna W p.m.n>. 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A.,b ..ln. ,e.rrd,rr:nl,b..,,.r.rmJl.�,-b,.r,Y,,.m< _ r,r,.r_.m_,r-wr.<�.r.m -o+• 2.1.a Packet Pg. 9 Strategic VWw: To be tho beg In AM e*Q to I", vv -i r:, ;,j r i d V I. -J, MWmz lb defter h4b-quallty and besbAmkie puM[c sarAtes, program and facRAes to nwM the needs of our residents vbkw% and bu*mm today wA torn — I Packet Pg. 10 2.1.a Why Update Now? a 0 m R New Board Members and New Leadership in the County Manager's Office N 0 N Historically the Strategic Plan is reviewed after 3-5 years • Current Strategic Plan Guide seemed to contain too much information • Some priorities are outdated • Need to align Focus Areas with current Board direction • Simplify the decision -making process for staff Important —this is only the beginning of the process Q 2.1.a What were Staffs objectives? a Streamline the components of the Strategic Plan Develop a more meaningful Strategic Plan to drive organizational efficiency and 2, performance N IT n Review the Core Values, Mission, and Vision to reflect the community IV N Reset -get back to an actionable, measurable, meaningful, and communicated .y plan -A C9 • Consider how we can measure success • Iterative process • Identify and measure what will be executed ' Annual review Dmmunication plan a Packet Pg. 12 1 Components Purpose Strategy Execution trateg Packet Pg. 13 2.1.a Purpose w a 0 m R L M N art of the strategy pyramid consists of the N N -intals that guide and inspire the County team H d our purpose. y 3 VALUES are what is important to the County a DurVISION is what we want to be ,L^ v/ Our MISSION is how we are pursuing ourVision N i+ C d s u �a .r Q Packet Pg. 14 2.1.a Strategy w a 0 m R L strategy pyramid helps guide internal N nall team members toward our purpose. I N Our FOCUS AREAS are broad categories withIV y goals we are going to achieve Q • Our OBJECTIVES are what we will focus onto meet the goals of the FOCUS AREA Packet Pg. 15 2.1.a Execution The final part of the strategy pyramid includes specific projects and tasks we Dlanto comaleteto support the strategy. INITIATIVES are specific and measurable terables that support FOCUS AREAS IT N n v N H d .y )urACTIONS are the projects and activities a lone to pursue each INITIATIVE w ,L^ v/ M N O N Packet Pg. 16 Purpose Vision Mission CoreValues if • Current adopted Strategic Plan has way too many • Relegated to the last page of the Strategic Plan Guide • Core values set the tone for the Agency • Everything we do should embody these core values • Should be self-evident and easy to remember 2.1.a Packet Pg. 17 IT N rn v N H Purpose mis<<nn Leadership Ethics Accountability Dedication Service Collier LEADS ve -a 2.1.a Packet Pg. 18 r a U a� m L N N O N N N f` 7 N N N a M N O N C N E 9 ■ V co 1 Purpose 2.1.a 115iDt, Vision Statement a 0 m Adopted - "To be the best community in America to live, work, and play" M N O N Nothing inherently wrong with the current vision statement N n v N • Organizational zo-year legacy y • It is apart of Collier County's branding • Still a viable and aspirational vision after z decades a • Conveys a vision that people can agree with and identify with ,L^ v/ • Somewhat unoriginal — some local governments and municipalities use the N 0 N same language s u a .r Q Packet Pg. 19 2.1.a Purpose A Vision Statement 0 1 Adopted - "To be the best community in America to live, work, and play" Proposals • To provide government services that complement Paradise To promote an enduring legacy of excellence To be recognized as model of community excellence • Promote and protect an enduring legacy of community leadership • To be the place where people find their paradise w IL L M N O N IT N n v H d .y d M 3 C R IL IM w ,L^ v/ M N O N C )vide a community that invites people in, and others strive to imitate w w a :k with the adopted statement Packet Pg. 20 1 2.1.a Purpose Mission Statement rI • Adopted - "To deliver high -quality and best -value public services programs and facilities to meet the needs of our residents, visitors, and businesses today N and tomorrow. " Staff review: Indicated a need to be more concise The Mission should be easy to remember ndensed to focus on what we do Packet Pg. 21 1 2.1.a Purpose Mission Statement w a • Adopted - "To deliver high -quality and best -value public services, programs, and facilities to meet the needs of our residents, visitors, and businesses today and ` N tomorrow. "CD N N IV Proposals H d To Deliver Services that Exceed Expectations To deliver high -quality and best -value public services, programs, facilities, and community planning to meet the needs of our residents, a visitors, and businesses today and tomorrow Deliver high -quality, dependable services, programs, and amenities with N fiscal responsibility and professional integrity �E1 tick with the adopted statement wa Packet Pg. 22 2.1.a s Strategic Focus Areas StrategyStrategic Objectives Strategic Focus Areas (SFAs)IF a 0 m R L N N N Goal was to streamline and simplify the Strategic Plan N 1• n v N Consolidated and reworded y .y • Growth Management —too narrowly focused4M • Economic Development — is part of Community Development instead of being a stand-alone N Community Health, Wellness, and Human Services — part of Quality of Place E s u a .r Q Packet Pg. 23 Strategy Strategic Focus Areas Strategic Objectives Adopted SFAs 2.1.a Strategic Focus Areas (SFAs) 9 • Quality of Place • Growth Management • Community Health, Wellness, and Human Services • Infrastructure and Capital Asset Management • Economic Development • Governance Proposed SFAs • Quality of Place • Community Development • Infrastructure and Asset Management ' Responsible Governance Packet Pg. 24 a a 0 m R L N N N N N N rn PNL IV d .y d <6 3 C R a r N N 40 N a. C d E s u W 'R Q Strategy I_ Quality of Place Goal: To preserve and enhance the health, safety, quality, character, heritage of our neighborhoods and communities. Objectives: 1. 2. 3. 4. S. Support and enhance public/community safety. Preserve the character of our community. Protect our natural resources. Promote Collier County as an exceptional tourism destination. Support and improve access to health care and wellness opportunities. Provide quality public amenities and recreational opportunities. Q Packet Pg. 25 1 2.1.a Strategy Strategic i FAFA .aegic bjectives Community Development Goal: To balance the needs of community growth and development with the protection of our natural resources and environment. Objectives. 1. Implement prudent and inclusive policy development through effective planning for transportation, land use, and growth management. IT N n IV H 4' Design and maintain an effective transportation system to reduce traffic congestion and improve the mobility of our residents and visitors. a 3. Stimulate economic growth by creating a business -friendly environment that produces, meaningful and high -paying career opportunities. 4. Support comprehensive affordable housing opportunities. 5. 6. Operate an efficient and customer -focused permitting process. Develop integrated and sustainable plans to protect and manage water resources. Packet Pg. 26 1 Strategy Infrastructure and Asset N V- In us I I= Wi 81 F;�Lvqjq LTLl Management Goal: To plan, build, and maintain our critical infrastructure and assets to ensure their sustainability and resiliency for current and future needs. Objectives: 1. Optimize and extend the useful life of all public infrastructure through proper planning and maintenance. 2. Mitigate for the impacts of natural disasters on our critical infrastructure. 3. Invest in infrastructure that anticipates community needs. 4. Utilize technology advancements to strengthen our infrastructure and asset management program. S. Plan and build the best -in -class public infrastructure and facilities to meet the needs of our community. ro-4 2.1.a N n v H d .y w 3 a w M N O N Create strategic and community partnerships to ensure that government facilities meet public expectations. w Utilize innovative and alternative methods to responsibly manage the County's waste a management program. Packet Pg. 27 Strategy 2.1.a 7AStrategic Focus Areas Strategic Objectives Responsible Governance Goal: To maintain and strengthen public trust and confidence through open and transparent operations, ethical leadership, and meaningful community engagement. Objectives: 1. Lead by example with authentic and purposeful leadership. 2. 3. 6. Foster a high -performing work culture by encouraging open communication, collaboration, and innovation. Recruit, develop, and retain the most talented workforce. Safeguard taxpayer money by promoting fiscal stewardship through sound public policy and public expenditures. Ensure a transparent, lawful, and dynamic procurement process. Promote data -driven decision -making through performance management and the use of analytics. Encourage active community engagement and participation. IT N n IV H d .y C a w M N N N Packet Pg. 28 1 Initiatives Execution Actions Current plan while good lacked A communication plan • Transparency • Measurability • Periodic review loop Moving forward: How will the Strategic Plan be used? The Strategic Plan will be regularly communicated to the Agency Staff will identify agency initiatives and actions that support the focus areas Incorporated into the daily operations in a measurable way Staff will reference the Strategic Plan within Executive Summaries Reports will be provided to the Board on the status of the initiatives Incorporate projects/initiatives into the budget planning/development process Strategic Plan will be reviewed annually 2.1.a Packet Pg. 29 1 Initiatives MMP1r__ Actions II 2.1.a Why ReviewAnnually? Allows staff to re-engage with Strategic Plan on a regular basis Promotes organizational alignment IT N n v H d • Fosters teamwork and collaboration indicative of a high -performing work 1 culture • Becomes part of the County's Culture Reinforces our core values - Ensures that the Agency focus is aligned with the strategy Q Packet Pg. 30 1 Initiatives 4 Empr Actions MonJ Benefits of Annual Review? • Guides operational plans within departments/divisions • Contributes to the drafting the Annual Report • Increases transparency to the Board and Public • Supports the budget development process • Promotes ownership of the Strategic Plan throughout the agency 2.1.a Packet Pg. 31 Initiatives Empr Actions =j What is the Process for the Annual Review? Review the progress of the initiatives and actions • Make the necessary adjustments for the upcoming year • Align projects/initiatives with the annual budget • Reinstate a resident/community survey and incorporate Community Feedback I& 2.1.a Packet Pg. 32 IT N rn v N H d Initiatives MEW Actions ��qi Progress Reports ASSESSMENT Budget Alignment with Initiatives What is the Process for the Resident Survey Annual Review? s MEASUREMENT EVALUATION 2.1.a Packet Pg. 33 2.1.a Execution Communication Strategypr Actions • Strategic Plan and progress reports will be appropriately placed on the County website • Internal communication plan will be implemented • Current Staff orientation • New Hire orientation • Strategic Plan information material will be distributed and displayed N n v H d .y a w L • Annual Planning Process will foster discussion and continuous improvement M N O N C d E s u �a .r Q Packet Pg. 34