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Agenda 11/08/2022 Item #16E 5 (Resolution - Removing 7,807 service accounts and their respective uncillectivle accounty from the receivable accounts)11/08/2022 EXECUTIVE SUMMARY Recommendation to adopt a resolution authorizing the removal of 7,807 ambulance service accounts and their respective uncollectible accounts receivable balances which total $4,876,008.70, from the accounts receivable of Collier County Fund 490 (Emergency Medical Services) finding diligent efforts to collect have been exhausted and proved unsuccessful. OBJECTIVE: To remove $4,876,008.70 in ambulance service fee receivables from the accounts receivable for Fund 490 (Emergency Medical Services) for uncollected ambulance service fees for 7,807 accounts from Fiscal Year 2018 where diligent efforts to collect have been exhausted and proved unsuccessful. CONSIDERATIONS: Collier County began providing emergency ambulance transportation services in 1981. As the County is responsible for protecting the public health, safety and welfare of the public, emergency ambulance services are provided when needed and fees are received after the fact. This scenario results in certain accounts being uncollectible. The values below identify ambulance service fee activity for Fiscal Year 2018. Gross Charges Contractual & Net Billed Amount Net Write Off Write Total Billed Other Collected Collection Amount Off Accounts Adjustments % % $25,523,980.76 1 $8,006,299.58 1 $17,517,681.18 1 $12,641,672.48 1 72% $4,876,008.70 1 28% 7,807 There are two types of adjustments that can be made to an ambulance service account: Contractual and/or bad debt. Contractual adjustments represent Collier County's acceptance of the Federal Medicare limits on amounts that can be collected for medical services, Medicaid statutory limits, Railroad Retirement statutory limits, and Victim Compensation Rights statutory adjustments. Receivables are recorded at 100%. When payment is received, contractual adjustments are recorded as a reduction to revenue. The annual review of past due accounts was completed, and accounts deemed uncollectible were identified by EMS. Collection efforts for these accounts have been exhausted. Bad debt is recognized for a variety of reasons, including patients who cannot be located, services provided to transients or migrants, patients who die with no assets and bankruptcies. These accounts cannot be removed without the Board's adoption of an authorizing resolution. Detailed reports listing the accounts to be removed are on file in the Office of Emergency Medical Services. The Finance Department, in accordance with generally accepted accounting procedures, annually estimates and sets an allowance for bad debts based on accounts receivable analysis. Those accounts for which the billing agency has exhausted their collection attempts were sent to the County's contracted collection agency and remain outstanding. If any payments are received, they will be processed through the Board's accounting system. FISCAL IMPACT: Removal of $4,876,008.70 from the EMS Accounts Receivable will remove 7,807 individual customers' accounts and reduce the allowance for doubtful accounts in Fund 490. LEGAL CONSIDERATIONS: County Resolution No. 2021-175, Section 2. H and 1, provides as follows: H. Throughout the fiscal year, the EMS Billing Section shall review all past due accounts and report to the Board of I Packet Pg. 1379 11/08/2022 County Commissioners on an annual basis, of all past due accounts which are believed to be uncollectible. 1. The Board may, after reviewing these past due accounts and after finding that diligent efforts at collection have been unsuccessful, remove these past due accounts from active accounts receivable in accordance with generally accepted accounting procedures and pursuant to law by Resolution. By approving this item, the Board is finding that diligent efforts at collection have been unsuccessful. This item is sufficient as to form and legality and requires a majority vote for Board approval. JAK GROWTH MANAGEMENT IMPACT: There is no Growth Management impact associated with this action. RIECOMMENDATION: To adopt a resolution authorizing the removal of 7,807 individual accounts with a total receivable balance of $4,876,008.70 from the Emergency Medical Services Fund (Fund 490) accounts receivable. PREPARED BY: Cherie DuBock, Supervisor Accounting, Emergency Medical Services ATTACHMENT(S) 1. Resolution - EMS Bad Debt Write Off FYI 8 - JAK signed (PDF) I Packet Pg. 1380 11/08/2022 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.5 Doe ID: 23741 Item Summary: Recommendation to adopt a resolution authorizing the removal of 7,807 ambulance service accounts and their respective uncollectible accounts receivable balances which total $4,876,008.70, from the accounts receivable of Collier County Fund 490 (Emergency Medical Services) finding diligent efforts to collect have been exhausted and proved unsuccessful. Meeting Date: 11/08/2022 Prepared by: Title: — Emergency Medical Services Name: Cherie DuBock 10/25/2022 2:21 PM Submitted by: Title: Division Director - EMS Operations — Emergency Medical Services Name: Tabatha Butcher 10/25/2022 2:21 PM Approved By: Review: Emergency Medical Services County Attorney's Office Office of Management and Budget Office of Management and Budget County Manager's Office Board of County Commissioners Tabatha Butcher Director Review Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Debra Windsor Level 3 OMB Gatekeeper Review Christopher Johnson Additional Reviewer Amy Patterson Level 4 County Manager Review Geoffrey Willig Meeting Pending Completed 10/26/2022 11:12 AM Completed 10/26/2022 11:39 AM Completed 10/26/2022 1:41 PM Completed 11/02/2022 11:42 AM Completed 11/02/2022 12:17 PM 11 /08/2022 9: 00 AM I Packet Pg. 1381 1 RESOLUTION NO. 2022 - RESOLUTION OF THE BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY, FLORIDA, TO AUTHORIZE THE REMOVAL FROM THE BOOKS AND RECORDS OF COLLIER COUNTY CERTAIN ACCOUNTS AND THEIR RESPECTIVE BALANCES WHICH HAVE BEEN IDENTIFIED AS UNCOLLECTIBLE. WHEREAS, Collier County provides emergency ambulance transportation services throughout Collier County; and WHEREAS, emergency ambulance transportation service fees are received by the County after the services have been rendered due to the County's responsibility to protect the public health, safety and welfare; and WHEREAS, the County is unable to collect some debts, and others the Board is statutorily prohibited from collecting or due to contractual arrangements cannot be collected; and WHEREAS, the County's generally accepted and practiced accounting method to recognize an allowance for bad debts is a periodic or annual bad debt expense in the books and records for accounts that have been identified by the Department as uncollectible; and WHEREAS, Rule 691-71, Florida Administrative Code, allows the Board to adjust accounts receivable for less than the full amount if the accounts have not been reported to the Department of Financial Services, Division of Accounting and Auditing for disposition; and WHEREAS, the subject accounts have not been reported to the Department of Financial Services, Division of Accounting and Auditing; and WHEREAS, County Resolution No. 2021-175, Section 2. H and I, provides for removing these accounts from the Board's Emergency Medical Services Fund Accounts Receivable; and WHEREAS, the Board of County Commissioners hereby finds that diligent efforts at collection have proven unsuccessful and circumstances warrant the adjustment. NOW THEREFORE, IT IS RESOLVED BY THE BOARD OF COUNTY COMMISSIONERS OF COLLIER COUNTY, FLORIDA, that: 1. The following chart sets forth the charges billed, the portion uncollectible due to statutory prohibitions and Board contractual arrangements, the amount collected and the balance of accounts receivable to be written off- F 0 4) cn 2 LU co U- (22-EMS-01 123/1747441/11 Packet Pg. 1382 Contractual & Gross Charges other Amount Net Write -Off Write-off Total Bill ed Adjustments Net Billed Collected Collection % Amount % Accounts 25,523,980.76 8,006,299.58 17,517,681.18 12,641,672.48 4,876,008.70 28% 7807 2. The Board authorizes staff to remove 7,807 individual accounts and their respective balances for El 0 a total of $4,876,008.70 from the Board's Emergency Medical Services Fund. Same amount will be 4) removed from the Accounts Receivable General Ledger control account, and the Allowance for Doubtful Accounts General Ledger control account in the Board's Emergency Medical Services Fund. U.1 co LL This Resolution adopted on this _ day of October, 2022 after motion, second and majority vote favoring adoption. ATTEST: CRYSTAL K. KINZEL, CLERK , Deputy Clerk BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA By: William L. McDaniel, Jr., Chairman [22-EMS-01 123/1747441/11 I Packet Pg. 1383