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Agenda 11/08/2022 Item #16D 8 (Contract #22-043-NS for Animal Licensing Services w/PetData, Inc.)11/08/2022 EXECUTIVE SUMMARY Recommendation to approve Agreement #22-043-NS "Agreement for Animal Licensing Services with PetData, Inc., and to approve expenditures under the Agreement and Single -Source Waiver for a period of five (5) years. OBJECTIVE: To provide pet licensing services that are required pursuant to Collier County Ordinance Sec. 14-33 County Rabies/License certificate; tags, vaccination required. CONSIDERATIONS: Collier County Ordinance Sec. 14-33 County Rabies/License certificate; tags, vaccination required.; establishes that all dogs and cats in Collier County possess a valid County Rabies/License certificate. Domestic Animal Services (DAS) transitioned to primarily online license sales via third party vendor through Docupet Corp., on October 1, 2019 to improve customer convenience and facilitate compliance with Sec. 14-33. On June 27, 2019 Procurement issued a Request For Quote (RFQ) to locate a vendor to provide online rabies/license certificates. Docupet Corp., PetChamp, and PetData Inc., responded to the RFQ on July 5, 2019. Docupet Corp., was deemed the lowest responsive/responsible bidder. A Purchase Order Driven award was made effective August 23, 2019 for a three-year initial term and two (2) one-year renewal periods. Docupet Corp., notified Collier County on August 8, 2022 that it would not renew the agreement and would cease providing services as of November 20, 2022. On August 15, 2022 a quick quote was issued to locate an alternative vendor to provide online rabies/license certificates. The quick quote had a deadline of August 26, 2022. The county received a single bid from Pet Data Inc. Upon conducting further research of surrounding counties, most process their own licensing through county staff. The counties that do outsource the service (Charlotte, Manatee, Ocala, Citrus, and Palm Beach), use PetData Inc. PetData Inc., is the only vendor who was identified that operates in Florida and offers an animal licensing service. PetData Inc., focuses entirely on processing license sales, tracking, and mailing. PetData Inc., have a service mark for the following: animal information licensing system "TAILS SM", Pet Access SM, and Pet License SM. Domestic Animal Services with the approval of this Waiver will retain the ability to provide a convenient online platform to residents that they can use to purchase licenses. PetData Inc., will provide an enhanced level of service beyond the former vendor who mailed licenses, since PetData Inc., allows for licenses to be picked up the same day as they are ordered. PetData Inc., through this waiver will provide additional value added services beyond licensing to county residents; PetData Inc., has staff available who can provide basic information regarding DAS, answer commonly asked questions (How to adopt a pet? What to do if your pet gets lost?, etc.), and PetData Inc., will also send a representative to Collier to meet with the veterinary community to assist with further developing online licensing through education and proactive conversations. The counties of Charlotte, Manatee, Osceola, Palm Beach, and Citrus are currently outsourcing their licensing services through PetData hic. The Basic Fees as outlined in the waiver are equal to or are within $.05 of the fee's being charged to residents of those Counties. It is expected that animal licensing in FY23 will result in approximately $336,000 being remitted to the County and $55,000 being retained as fees by PetData Inc. Pursuant to Section 11, sub -paragraph 10 of the Collier County Procurement Ordinance, 2017-08, as amended, allows the selection of one particular supplier based on lack of competition, proprietary technology, copyright, warranty, or supplier's unique capability. Staff requests that the Board of County Commissioners (Board) approve expenditures under the approved Waiver for its pet licensing services as a Single Source vendor for a period of five (5) years. FISCAL IMPACT: Funds are available in General Fund (001) in Cost Center 155410 Domestic Animal Services. I Packet Pg. 1175 11/08/2022 Net revenues remitted to the County in FY21 for animal licensing were $336,740, of which the majority were from online sales. PetData Inc., will receive approximately $55,000 per year in fees. GROWTH MANAGEMENT IMPACT: There is no Growth Management impact associated with this action. LEGAL CONSIDERATIONS: This item is approved as to fonn and legality and requires a majority vote for approval. -RTT RECOMMENDATION: To approve Agreement #22-043-NS with PetData, Inc., and the expenditures under the Agreement and approved Single Source Waiver and authorize the Chainnan to sign the Agreement. Prepared By: Jeffrey Newman, Manager -Financial Operations, Operations and Veteran Services Division ATTACHMENT(S) 1. FY23 Waiver Request 014 - Pet Data (PDF) 2. 22-043-NS PetData,Inc — Contract — VendorSigned(PDF) 3. 22-043-NS PetData, Inc. —COI (PDF) Packet Pg. 1176 11/08/2022 COLLIER COUNTY Board of County Commissioners Item Number: 16.13.8 Doe ID: 23745 Item Summary: Recommendation to approve Agreement #22-043-NS "Agreement for Animal Licensing Services with PetData, Inc., and to approve expenditures under the Agreement and Single -Source Waiver for a period of five (5) years. Meeting Date: 11/08/2022 Prepared by: Title: — Operations & Veteran Services Name: Jeff Newman 10/28/2022 4:20 PM Submitted by: Title: — Operations & Veteran Services Name: Jeff Newman 10/28/2022 4:20 PM Approved By: Review: Public Services Department Viviana Giarimoustas Additional Reviewer Domestic Animal Services Marcy Perry Additional Reviewer Operations & Veteran Services Jeff Newman Additional Reviewer Procurement Services Ana Reynoso Level 1 Purchasing Gatekeeper Procurement Services Sandra Herrera Additional Reviewer Procurement Services Sue Zimmerman Additional Reviewer Public Services Department Todd Henry PSD Level 1 Reviewer Public Services Department Tanya Williams PSD Department Head Review County Attorney's Office Ronald Tomasko Level 2 Attorney of Record Review County Attorney's Office Ronald Tomasko Additional Reviewer Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Office of Management and Budget Laura Zautcke Additional Reviewer County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review County Manager's Office Dan Rodriguez Level 4 County Manager Review Board of County Commissioners Geoffrey Willig Meeting Pending Completed 10/28/2022 4:27 PM Completed 10/28/2022 4:28 PM Completed 10/28/2022 4:29 PM Completed 10/28/2022 4:34 PM Completed 10/28/2022 5:00 PM Completed 10/28/2022 5:18 PM Completed 10/31/2022 7:26 AM Completed 11/01/2022 9:41 AM Completed 11/01/2022 10:18 AM Completed 11/01/2022 10:19 AM Completed 11 /0 1 /2022 10:27 AM Completed 11/01/2022 11:51 AM Completed 11/01/2022 4:14 PM Completed 11/02/2022 11:23 AM 11/08/2022 9:00 AM I Packet Pg. 1177 1 —Z.-- COTM. co..ty Waiver Request Form Instructions Completed waiver requests accompanied by any associated backup documentation (sole source letter, business case, etc.) must b� submitted to the division's Procurement Strategist for any procurement, without competition, in excess of $3,000. Waiver request. greater than $50,000 will require approval by the Board of County Commissioners. Sole source refers to a procurement where the selection of one particular supplier to the exclusion of all others may be based on havin( only one supplier in the marketplace, proprietaty technology, copyright, patent, or a supplier's unique capability. Single source refers to a procurement directed to one source because of standardization, warranty, geographic territory, or other factors even though other competitive sources may be available. Requester Name:Viviana Giarimoustas Division: DAS Item/Service:Animal Licensing Vendor Name:Pet Data Historical Not to Exceed Is there an agreement associated with this Countywide $55000 Requested. FY23-FY25 Amount per $70,000 waiver to be reviewed by Contracts? Spend: 9 date range Fiscal Year: 21 Yes [:1 No El Sole Source El Single Source 1:1 One Time Purchase 0 Multiple Purchases Description of Purchase: Enter a description of the item(s) that will be purchased under this waiver. Animal licensing for DAS. Purpose: Describe in detail, the public purpose of the requested item(s) and why it is essential to County operations. This system is essential to continue the tracking and collect of funds of animal licensing for the County. Without this system in place there would be no way of knowing what animals have received their licensing in the County. Information Technology: Select Yes if the products/services are related to Information Technology. If yes, please provide the Purchasin( Compliance Code (PCC) number or email approval documentation. RV( Yes R No If yes, provide the PCC number: E �24 LO rl U) Revised 06/17/2021 Packet Pg. 1178 —Z.-- CORK. co..ty Waiver Request Form Justification: Identify the criteria that qualifies this purchase as a sole or single source. Select from the list below. Check all that apply (if box is checked, please make sure to provide an explanation below): F] Sole Source F-1 Only Authorized Vendor or Distributor: Is this vendor the only vendor authorized to sell this product/service? If yes, explain below and provide documentation from the manufacturer confirming claims made by the distributors. 0 No Comparable Product or Service: Is there another vendor who can provide a similarproductlservice, regardless of cost, convenience, timeliness, etc.? F1 Product Compatibility: Does this productiservice provide compatibility with existing equipment that prohibits switching to another comparable brand/vendor? If yes, provide the detailed explanation below, including what would occur if the other brand/vendor were used. El Proprietary: Is this product/service proprietary? If yes, provide a detailed explanation below on how its use is restricted by patent, copyright or other applicable laws and provide documentation validating that claim. ZSingle Source F-1 Standardization: Is this productiservice part of a purchase that the County has already standardized on? If yes, please provide the detailed information below. Date of BCC Standardization: BCC Agenda Item number: El warranty: Is this the only vendor able to complete factory -authorized warranty services on County owned equipment? If yes, provide the documentation verifying the warranty. IZI Geographic Territory: Is this vendor the only vendor authorized to sell this product/service in our region? If yes, provide documentation from the manufacturer confirming those claims. IZI Other Factors: Any other reason not listed above, explain below. Explain: How does this purchase meet the identified sole or single source criteria listed above? Pet Data is currently the only known provider utilizing proprietary systems and services to run animal licensing programs. They have a service mark for the following: Animal Information Licensing System (TAILS SM), PetAccessSM and PetLicenseSM. PetData is the only private company domiciled in the U.S. that offers a full service animal licensing program to municipalities and animal humane organizations. E LO Revised 06/17/2021 Packet Pg. 1179 —Z.-- 0071%. co..ty Waiver Request Form How was the decision made to use this vendor? Describe in detail if a formal standardization process was performed via Procurement or if there is a historical precedence established for the use of the product, please explain purchase, and use history and the current level of County investment in the product. DAS has been outsourcing this service for three years, our current vendor is leaving the Florida market. Upon researching surrounding counties most process their own licensing through internal staff members. The counties that do outsource this service, Charlotte, Manatee, Osceola,Palm Beach, and Citrus amongst others are using PetData. A quick quote has also been done for this service with PetData as the only bidder. E Explain why it is in the County's best interest to use this product/service rather than issuing a competitive solicitation: Whal the benefits from the continued use? Are there costs that would be incurred if a different vendorlproduct were used? What would occur if < another brand/vendor were used? A quick quote was done for these services with only one bidder submitting, PetData. Outsourcing this service enables DAS staff to focus their efforts on the animals and better service to the public. With stafl O'v- shortages at DAS it would be difficult to assign this duty to an employee at this time. No other business Ln has shown interest in providing the service. 54- Explain how this pricing compares to other vendors/products and is it considered to be fair and reasonable: Provide information on historical use and whether pricing has increased1decreased. If sole source and no other product is available, provide the cost for addressing the needs via an alternate approach. In comparison to our current vendor, there would be a nominal price increase of approximately .80 cents per license. The current price has not been increased since the initial term of the agreement. The other alternative would be to have a one to two full time DAS staff members take over all the licensing and record keeping which would cost the County more. Will this purchase obligate us to future ancillary products or services? Either in terms of maintenance or standardization. FJ Yes Z No If yes, explain what types: Revised 06/17/2021 Packet Pg. 1180 -Z.-- CORK. co..ty Waiver Request Form Market research and market alternatives: When was the last time a market evaluation was performed to determine if either the technology or vendor offerings have changed? Based on the life expectancy of the product, when do you anticipate evaluating the market again? Please attach a detailed market evaluation report should the complexitV, duration, and dollar amount of theourchase be a high ris to the County, A through market evaluation was just performed in August yielding no other alternative. Staff plans on continuing to assess the market on an annual basis and if a better provider becomes available bring that forward. It is a felony to knowingly circumvent a competitive process for commodities or services by fraudulently specifying sole source. Florida Statute 838.22(2). Requested by: Viviana Giarimoustas V Digitally signed by Signature: GiarimoustasVi GiarimoustasViviana Date: 2022.09,15 09:42:09 Date: iana -04'00' Division Director: Marcy Perry Digitally signed by PerryMarcy Signature:PerryMarCy Date 2022.09.15 10:02:58 -04'00' Date: 09/15/22 Department Head: Required if $50 000Tanya R Wiliams Digitally signed by Willia Tanya Signature: WilliamsTanya D.t.,m2sO22.09.22 07:49:24 Date: 09.22.2022 over , -04'00' Procurement Strategist: Sara Schneeberger S Digitally signed by Schneeberger aS�lhneebergeiSara gn Sic ature: Date: 2022.10.12 09:22:10 Date: ra -04'00' Procurement Director: Catherine Bigelow i Digitally signed by Signature: BigelowCather Bigel . owCatherine Date 2022.10.12 10 59 00 Date: Or designee ne -04'00' For Procurement Use Only: 121 Approved E] Requesting Additional Information Requires RFI/Intent to Sole Source E] Rejected Procurement Comments: *Contract No. 22-043-NS El Current FY Approval Z Multi -Year Approval Start Date: 10/12/2022 End Date: Exp of Contract* U) N u_ E U a Revised 06/17/2021 Packet Pg. 1181 COLLIER COUNTY AGREEMENT #22-043-NS AGREEMENT FOR ANIMAL LICENSING SERVICES TFUS AGREEMENT FOR ANIMAL LICENSING SERVICES ("Agreement") is made and entered into by and between COLLIER COUNTY, a political subdivision of the State of Florida, hereinafter called "COUNTY," and PETDATA, INC., a Texas for -profit corporation authorized to do business in the State of Florida, hereinafter called "CONTRACTOR," (collectively, the "Parties"), as of the date last signed by a party as reflected on the signature page of this Agreement ("the Execution Date"). For good and valuable consideration, COUNTY and CONTRACTOR agree as follows: 1. SERVICES For the consideration set forth below, CONTRACTOR agrees to provide to COUNTY the animal licensing services described under "CONTRACTOR's RESPONSIBILITIES" in Exhibit A, attached hereto and incorporated herein by reference (collectively, the "Services"), upon the terms and conditions of this Agreement. The Services relate to COUNTY's licensing and registration of pets. COUNTY agrees to perform "COUNTY's RESPONSIBILITIES" described in Exhibit A. In the event of any conflict between any of the contents of Exhibit A and any of the provisions of the main body of this Agreement, the provisions of the main body of this Agreement will prevail. 2. OVERSIGHT AND COORDINATION All Services shall be performed to the reasonable satisfaction of COUNTY, as reasonably determined by COUNTY's Administrator or other person whom COUNTY shall from time to time designate to monitor the performance of the Services by CONTRACTOR. COUNTY agrees to promptly notify CONTRACTOR of the name and contact information of the person who will monitor the performance of the Services on behalf of COUNTY, and to promptly notify CONTRACTOR of any changes to COUNTY'S monitoring designee or the contact information for COUNTY's monitoring designee. 3. PERFORMANCE OF SERVICES CONTRACTOR acknowledges that, prior to signing this Agreement, CONTRACTOR has become familiar with the scope of the Services required under this Agreement. Subject to CONTRACTOR's fulfillment of its obligations under this Agreement, the means, methods, timing, and manner of performing the Services shall be within the sole discretion of CONTRACTOR. CONTRACTOR may perform the Services at such location(s) that CONTRACTOR may from time to time determine, and shall not be required to perform any of the Services at a COUNTY location. COUNTY acknowledges that CONTRACTOR shall not be obligated to commence the performance of the Services until the Commencement Date, as hereinafter provided. CONTRACTOR shall not be responsible or liable to COUNTY or any third party for any delays, errors or omissions in the performance of the Services or any losses or damages sustained by COUNTY or any third party that are caused by (i) COUNTY or any of COUNTY's employees or agents, (ii) the inaccuracy, incompleteness, or other insufficiency of any data furnished by or on behalf of COUNTY to CONTRACTOR under or in connection with this Agreement, or (iii) any other items furnished by or on behalf of COUNTY to CONTRACTOR under or in connection with this Agreement. Page 1 of 16 Packet Pg. 1182 4. CUSTOM SUPPLIES If COUNTY requests that CONTRACTOR utilize specific supplies in connection with the performance of the Services, such as, for example, forms, brochures, or rabies books, COUNTY will provide those supplies to CONTRACTOR without charge. 5. BANK ACCOUNTS Licensing fees and any other amounts that are collected by CONTRACTOR for the benefit of COUNTY under this Agreement will be deposited into an account of one of the following types that is from time to time designated by COUNTY (a "Bank Account"): A. An account established and maintained by COUNTY in its name at a bank or other financial institution (a "COUNTY Account"). The CONTRACTOR will at minimum make weekly deposits and transmit verification of said deposits to designated County staff for all receipts collected for license fees, with the exception of those payments made via credit card into Bank Account. CONTRACTOR may accept license fees from licensees via the following forms of payment at a minimum: check, money order, MasterCard or Visa -branded debit card, or credit cards. CONTRACTOR shall use their own designated Merchant Service Provider to conduct all credit card transactions. CONTRACTOR will collect and report electronic and charge card payments and transmit verification of said deposits to designated COUNTY staff within fifteen business days after the end of the calendar month in which collected. Default in Payment. If payment from CONTRACTOR is not received within fifteen (15) business days after the end of each month, a late charge of $100 per day will be added to amount due beginning on the 16 1h business day. Late charges will not be triggered by delays outside CONTRACTOR'S control. CONTRACTOR will make reasonable effort to notify COUNTY of such delays. 6. COMPENSATION TO CONTRACTOR In consideration of the Services, CONTRACTOR shall be entitled to the following compensation: A. Basic Fees. COUNTY shall pay to CONTRACTOR the following fees for all animal licenses issued during the term of this Agreement, regardless of whether they are issued by COUNTY, CONTRACTOR, veterinarians, or any other persons: 1) $4.30 for each one-year license or replacement tag and for the first year for each multi- year license (which amount is subject to adjustment as provided below). 2) $2.00 for each additional year after the first year for each multi -year license. 3) $2.50 collection service fee for each late fee, if any, paid by a Licensee during the term of this Agreement. Page 2 of 16 Packet Pg. 1183 The fee provided for in clause 1), above, will be adjusted as follows during any of the following periods that fall within the term of this Agreement: (a) commencing on the third (3rd) annual anniversary of the Execution Date and continuing until the fifth (5th) annual anniversary of the Execution Date, the fee provided for in clause 1), above, will be $4.40; and (b) if the term of this Agreement is for more than five (5) years, then, commencing on the fifth (5th) annual anniversary of the Execution Date and continuing on each annual anniversary of the Execution Date thereafter throughout the remaining term of this Agreement, the fee provided for in clause 1), as previously adjusted, will increase by an amount equal to five percent (5%) of the fee under clause 1) that is in effect immediately prior to the respective anniversary, and the fee, as so increased, will thereupon become the fee payable under clause 1) unless and until further adjusted in accordance with this clause (b). An animal license will be considered "issued" for purposes of this Agreement regardless of the means, method, program, process, or agency used for the issuance or registration of the license, and whether or not a fee or other consideration is charged or received by the COUNTY for the license. Without limiting the generality of the foregoing, an animal license that is donated or issued free of charge by the COUNTY or that is issued as part of a bundling of COUNTY services or programs will be considered "issued" for purposes of this Agreement. Further, any animal license that is processed by CONTRACTOR for COUNTY during the term of this Agreement will be considered "issued" for purposes of this Agreement, whether or not the license was or is actually issued or delivered before, during, or after the term of this Agreement. Notwithstanding the preceding provisions of this Section 6A, the parties agree that CONTRACTOR's minimum aggregate fees under this Section 6A are $6,000.00 per calendar year. In order to assure the payment of such minimum aggregate annual fees to CONTRACTOR, the parties agree that if the aggregate fees payable to CONTRACTOR under this Section 6A for a calendar month would, but for the application of this sentence, be less than $500.00, then the aggregate fees payable to CONTRACTOR under this Section 6A for that calendar month will be $500.00. However, the foregoing minimum monthly amount will not be applicable if the aggregate fees paid to CONTRACTOR under this Section 6A have already equaled or exceeded, or in the opinion of CONTRACTOR are reasonably expected to otherwise equal or exceed, $6,000.00 for that calendar year. If the aggregate annual fees paid to CONTRACTOR under this Section 6A during any calendar year do not equal or exceed $6,000.00, then COUNTY shall pay an amount equal to the positive difference between (i) the amount previously paid to CONTRACTOR for that calendar year and (ii) $6,000.00, upon demand by CONTRACTOR. The $6,000.00 minimum annual amount shall be prorated for any partial calendar year during the term of this Agreement. No delay or failure on the part of CONTRACTOR in imposing or collecting the aforesaid monthly minimum amount shall affect CONTRACTOR's right to receive the aforesaid minimum aggregate annual fees or to collect the aforesaid minimum aggregate monthly amount either then or in the ftiture. COUNTY acknowledges that the aforesaid minimum fee amounts apply only to the fees payable to CONTRACTOR under this Section 6A, and do not include, by way of example and not by way of limitation, any Start -Up Fee payable to CONTRACTOR under Section 6B. The fees paid to CONTRACTOR under this Section 6A are ftirther subject to reasonable adjustment in the event that COUNTY adds, modifies, or eliminates any fees that are charged to Licensees during the term of this Agreement. COUNTY and CONTRACTOR agree to negotiate any such reasonable adjustments in good faith. As used in this Agreement, the term "Licensee" refers to any person who applies for an animal license to be issued by or on behalf of COUNTY. Page 3 of 16 Packet Pg. 1184 B. Start -Up Fee. COUNTY shall pay to CONTRACTOR, a $ 1,000, one-time only, "Start -Up Fee". The Start -Up Fee is due upon receipt of a proper invoice and in compliance with Chapter 218, Fla. Stats., otherwise known as the "Local Government Prompt Payment Act" after the Execution Date. There are no Start -Up Fees for term extensions or any renewals of this Agreement that may hereafter be entered into by the parties. C. Additional Service Fees or Costs. The following fees or cost reimbursements will apply to the extent that the corresponding services described below are requested by COUNTY: I ) Supply Fee. If COUNTY requests changes to supplies or notices that it has previously approved, including but not limited to fee or program changes, COUNTY will be responsible for the actual costs associated with changing, replacing or discontinuing the use of the previously approved supplies. If COUNTY terminates this Agreement for any reason other than for cause, COUNTY will remain responsible for the actual cost of supplies purchased on its behalf. D. Charges to Licensees. COUNTY agrees that CONTRACTOR may charge and collect the following fees directly from Licensees, and CONTRACTOR shall be entitled to retain any such fees so collected as part of CONTRACTOR's compensation under this Agreement, except as otherwise provided below: 1) $2.00 for each on-line transaction engaged in by a Licensee. 2) CONTRACTOR may charge a fee to a Licensee of no more than $25.00 (or, if lower, the maximum amount permitted by applicable law from time to time in effect) for each check or other payment from that Licensee that is returned uncollected for any reason. Any such returned item fee related to a Maintained Account that is actually collected shall be deposited into the Maintained Account and shall be for the benefit of COUNTY; otherwise the fee shall be retained by CONTRACTOR. Note: More than one pet can be licensed per on-line transaction and pet owner wi I I be charged a single fee for that on-line transcation. 7. MODIFICATIONS OF SERVICES If COUNTY requests Services in addition to those described in this Agreement, and CONTRACTOR agrees to provide those additional Services, then CONTRACTOR shall be entitled to additional compensation for those additional Services as shall be agreed upon by CONTRACTOR and COUNTY in a written modification to this Agreement that is signed by an authorized representative of COUNTY and CONTRACTOR. CONTRACTOR shall not be required to perform any such additional Services unless and until the parties have entered into a written modification of this Agreement. Without limiting the other types of services that may be considered to be outside of the scope of the Services described in this Agreement, the following types of Services would be considered to be outside of the scope of the Services described in this Agreement and, therefore, the subject of additional compensation to CONTRACTOR: customized software projects; requests for new features in CONTRACTOR's software; or requests for CONTRACTOR to implement new procedures or operations. COUNTY may determine after the Execution Date that certain portions of the Services are no longer necessary, in which event COUNTY shall notify CONTRACTOR of Page 4 of 16 Packet Pg. 1185 the portions of the Services that are no longer required, and CONTRACTOR shall be relieved of the responsibility for performing those portions of the Services. However, there shall be no adjustment in CONTRACTOR's compensation hereunder for any portions of the Services that CONTRACTOR is not required to perform. 8. REPORTS A. Reports from CONTRACTOR. Within fifteen (15) business days after the end of each calendar month during the term hereof, CONTRACTOR will submit an animal licensing summary report for the preceding calendar month to COUNTY in a format that is mutually agreed upon by COUNTY and CONTRACTOR. Any such report may be transmitted electronically or by any other means. B. Reports from COUNTY. Within ten (10) calendar days after the end of each calendar month during the term hereof, COUNTY will submit a report to CONTRACTOR of all license fees that COUNTY has received during the preceding calendar month from Licensees, veterinarians or any other source other than CONTRACTOR. Any such report may be transmitted electronically or by any other means. 9. PAY-1%1ENTS A. COUNTY Account Used. If and for so long as a COUNTY Account is utilized hereunder, the following provisions shall apply: Within 15 business days after the end of each calendar month, CONTRACTOR will submit to COUNTY an invoice with supporting documentation for the compensation due CONTRACTOR under this Agreement for that calendar month. COUNTY will pay CONTRACTOR the invoiced amount by means of check, ACH payment or other form of payment acceptable to CONTRACTOR in compliance with the "Local Government Prompt Payment Act' 'Chapter 218, Florida Statutes. Invoices that are not timely paid will, at CONTRACTOR's option, bear interest from the 30th day after the date that CONTRACTOR submits the invoice to COUNTY and pursuant to Section 218.74, Florida Statutes. Invoices will be submitted electronically to the e-mail address that COUNTY shall from time to time provide CONTRACTOR for the submission of invoices or in such other manner as COUNTY may from time to time request in writing to CONTRACTOR and that is acceptable to CONTRACTOR. B. Direct Collections by COUNTY. If COUNTY collects any animal license fee or any other amount that is subject to this Agreement directly from a Licensee, veterinarian or other source, other than CONTRACTOR, COUNTY may either forward the amount collected to CONTRACTOR within fifteen (15) business days for deposit into a Maintained Account, if a Maintained Account is in effect, or retain the amount. In either event, COUNTY shall report the amount so collected to CONTRACTOR in accordance with Section 8B so that the fee(s) due CONTRACTOR hereunder with respect to the amount collected by COUNTY may be determined and paid in accordance with this Agreement. 10. TERM The initial term of this Agreement will commence on the Execution Date and will expire at the close of business on the last day of the 12th full calendar month after that date, unless this Agreement is sooner terminated in accordance with other provisions of this Agreement. The COUNTY, at its sole discretion, may renew this Agreement for up to four consecutive one-year periods on the same terms as set forth in this Agreement, by executing a letter of renewal signed by the COUNTY and the CONTRACTOR. Page 5 of 16 I Packet Pg. 1186 1 11. TRANSITION PHASE The period beginning on the Execution Date and expiring at the close of business on the sixtieth (60') day thereafter is referred to as the "Transition Phase." CONTRACTOR shall begin processing licenses within a reasonable time following the Transition Phase subject to COUNTY's timely fulfillment of its obligations under this Section 11. CONTRACTOR, in its discretion, may begin processing licenses prior to the expiration of the Transition Phase. COUNTY acknowledges that any delay in the performance of its obligations under this Section I I may result in a delay in the commencement of the Services. The date on which CONTRACTOR commences the processing of licenses hereunder is referred to in this Agreement as the "Commencement Date." CONTRACTOR shall notify COUNTY of the Commencement Date within a reasonable period before or after the Commencement Date. During the Transition Phase: A. License Data. COUNTY shall provide historical license data files consisting of licenses older than 90 days within fifteen days after the Execution Date. The said historical data shall be made available to CONTRACTOR in an electronic format that is readily importable by CONTRACTOR. B. Deliverables. Within ten days after request from CONTRACTOR, COUNTY shall provide to CONTRACTOR agreed upon supplies, data, feedback, process information, the initial designation regarding the type of Bank Account under Section 5, and required approvals for items such as form designs (collectively, "Deliverables"). Deliverables may be requested throughout the Transition Phase. C. im. s - COUNTY shall purchase, at COUNTY's expense, and cause to be delivered to CONTRACTOR license tags that meet CONTRACTOR's specifications, which have been provided to COUNTY. 12. PERNUTS AND REQUIREMENTS A. Permits. CONTRACTOR shall obtain the necessary permits(s), if any, required by COUNTY or its governing ordinances for the performance of the Services. COUNTY agrees to provide CONTRACTOR with a list of any and all such permits and to cooperate and assist CONTRACTOR in good faith to aid CONTRACTOR in obtaining any such permits in a timely fashion. B. Leizal Reauirements. CONTRACTOR shall, in performing the Services under this Agreement, comply with all federal, state, county, or COUNTY statutes, laws, codes and ordinances, as amended, that are directly applicable to CONTRACTOR's performance of the Services. COUNTY shall notify CONTRACTOR of changes to laws, codes or ordinances affecting CONTRACTOR's performance of Services under this Agreement of which COUNTY obtains actual knowledge during the term of this Agreement. By executing and entering into this Agreement, the Contractor is formally acknowledging without Page 6 of 16 Packet Pg. 1187 exception or stipulation that it agrees to comply, at its own expense, with all federal, state and local laws, codes, statutes, ordinances, rules, regulations and requirements applicable to this Agreement, including but not limited to those dealing with the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended; taxation, workers' compensation, equal employment and safety including, but not limited to, the Florida Public Records Law Chapter 119, including specifically those contractual requirements at F. S. § I 19.0701(2)(a)-(b) as stated as follows: IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDSAT: Communications, Government & Public Affairs Division 3299 Tamiami Trail East, Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8999 Email: PublicRecordRequest@colliercountyfl.gov The Contractor must specifically comply with the Florida Public Records Law to: I . Keep and maintain public records required by the public agency to perform the service. 2. Upon request from the public agency's custodian of public records, provide the public agency with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. 3. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the public agency. 4. Upon completion of the contract, transfer, at no cost, to the public agency all public records in possession of the Contractor or keep and maintain public records required by the public agency to perform the service. If the Contractor transfers all public records to the public agency upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the public agency, upon request from the public agency's custodian of public records, in a format that is compatible with the information technology systems of the public agency. If Contractor observes that the Contract Documents are at variance therewith, it shall promptly notify the County in writing. Failure by the Contractor to comply with the laws referenced herein shall constitute a breach of this Agreement and the County shall have the discretion to unilaterally terminate this Agreement immediately. 13. COVENANTS REGARDING DATA CONTRACTOR agrees that it will not, without COUNTY's consent, use personal data collected on behalf of COUNTY other than for the performance of the Services or other uses permitted by this Agreement or under applicable law. Further, CONTRACTOR agrees that it will not sell, or intentionally transfer or release, to any third party personal data that CONTRACTOR has collected in performing the Services, Page 7 of 16 Packet Pg. 11887 except as may otherwise be required by this Agreement or applicable law, and that it will take commercially reasonable measures to prevent the unauthorized release of any such third party personal data. Upon the termination of this Agreement, CONTRACTOR agrees to return or transfer to COUNTY, in a mutually acceptable format, all animal licensing data maintained by CONTRACTOR under this Agreement within 15 business days after CONTRACTOR has received all sums due CONTRACTOR under this Agreement. 14. INDEMNITY Subject to the limitations on CONTRACTOR's liability set forth elsewhere in this Agreement, CONTRACTOR agrees to indemnify and hold harmless COUNTY and its officers and employees from and against any and all claims, lawsuits, judgments, costs and expenses for personal injury (including death), property damage or other harm for which recovery of damages is sought, suffered by any person or persons, arising out of CONTRACTOR's gross negligence or willful misconduct in the performance of the Services under this Agreement. In the event ofjoint and concurring responsibility of CONTRACTOR and COUNTY, responsibility and indemnity, if any, shall be apportioned comparatively. The provisions of this paragraph are solely for the benefit of the parties hereto and are not intended to create or grant any rights, contractual or otherwise, in or to any other person or entity. 15. INSURANCE REQUIREMENTS CONTRACTOR shall procure, pay for, and maintain during the term of this Agreement: A. Commercial Liability Insurance with a minimum combined single limit coverage of $1,000,000 per occurrence, and a $2,000,000 General Aggregate Limit for all damages due to bodily injury, sickness or disease, or death to any person, and damage to property, including the loss of use thereof. B. Workers Compensation Insurance to cover obligations imposed by federal and state statutes having jurisdiction or employees engaged in the performance of the work or services of not less than $1,000,000 per accident, $ 1,000,000 disease for each employee, and $ 1,000,000 disease policy limit. C. Crime/Employee Dishonesty: $50,000/single limit CONTRACTOR shall furnish evidence of such coverage to COUNTY and will provide 30 days' written notice of policy lapse or cancellation, or of a material change in policy terms. The Contractor shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County thirty (30) days prior to any expiration date. Collier County Board of County Commissioners shall be listed as the Certificate Holder and included as an "Additional Insured" on the Insurance Certificate for Commercial General Liability where required. This insurance shall be primary and non-contributory with respect to any other insurance maintained by, or available for the benefit of, the Additional Insured and the Contractor's policy shall be endorsed accordingly. The Certificate of Insurance must state the Contract Number, or Specific Project Description or must read: For any and all work performed on behalf of Collier County. CONTRACTOR does not own any vehicles. However, CONTRACTOR does have coverage for non -owned vehicles under its commercial liability policy. Therefore, CONTRACTOR does not carry and shall not be obligated to carry separate automobile liability coverage. Page 8 of 16 Packet Pg. 1189 16. TERMINATION A. Expiration If the term of this Agreement expires and is not extended in accordance with other provisions of this Agreement, then CONTRACTOR shall be paid all amounts due CONTRACTOR hereunder with respect to all periods through the date of termination, including CONTRACTOR's basic fees under Section 6A with respect to animal licenses or renewals that are in process at the time of termination. B. For Cause. If CONTRACTOR materially breaches this Agreement and fails to cure the breach within thirty (30) days after COUNTY notifies CONTRACTOR of the breach and specifies the details of the breach, COUNTY may terminate this Agreement upon notice to CONTRACTOR. In the event of such termination, CONTRACTOR shall be entitled to payment for all amounts due CONTRACTOR hereunder with respect to all periods through the date of termination, including CONTRACTOR's basic fees under Section 6A with respect to animal licenses or renewals that are in process at the time of termination. C. For Convenience. The COUNTY may terminate this Agreement for convenience with a thirty (30) day written notice to CONTRACTOR. D. Termination of Licensing Prop -ram. COUNTY may terminate this Agreement upon not less than 90 days prior notice to CONTRACTOR if COUNTY determines to terminate its animal licensing program. Upon such termination, CONTRACTOR shall be entitled to payment for all amounts due CONTRACTOR hereunder with respect to all periods through the date of termination plus an additional amount (the "Cancellation Fee") equal to the sum of all compensation payable to CONTRACTOR under this Agreement for the three calendar months in which the highest monthly compensation was payable to CONTRACTOR hereunder during the twelve calendar months preceding the date of termination (or if shorter during the period from the Execution Date until the date of termination). The parties agree that the Cancellation Fee is reasonable compensation to CONTRACTOR for its lost revenue resulting from the early termination of this Agreement by COUNTY and is not a penalty. 17. UNFORESEEN CIRCUMSTANCES CONTRACTOR shall not be responsible for any delay or omission in the performance of any of CONTRACTOR's obligations under this Agreement to the extent caused by natural disaster, power outages, war, civil disturbance, labor dispute or other cause beyond CONTRACTOR!s reasonable control. To the extent CONTRACTOR is able to do so, CONTRACTOR shall provide notice to COUNTY of any event described in this Section within ten (10) business days after the occurrence of such event. 18. RECORDS/AUDIT CONTRACTOR shall maintain in electronic form or on a database material books, records, and documents directly related to the performance of the Services (collectively, "Records") during the term of this Agreement and for a period of three years thereafter. CONTRACTOR shall further maintain any Records that were either received or originally generated by CONTRACTOR in paper form for a period of three years after the date(s) that the respective Records were originally received or generated or until the Page 9 of 16 Packet Pg. 11901 termination, by expiration or otherwise, of this Agreement, whichever occurs first. Any paper Records in existence at the expiration of any such three-year period or at the termination of this Agreement shall either be shipped to COUNTY or destroyed, at COUNTY's option and at COUNTY's expense in either case. During the terin of this Agreement and for a period of three years thereafter, COUNTY shall have the right to inspect and audit, at COUNTY's expense, and upon reasonable advance notice to CONTRACTOR, the Records that CONTRACTOR is obligated to maintain hereunder as of the time of any such inspection or audit. Notwithstanding the foregoing, any Records maintained by CONTRACTOR during the term of this Agreement that relate to any litigation, appeal, or related settlement arising under or in relation to this Agreement shall be preserved until a final disposition has been made of such litigation. However, CONTRACTOR shall not have any liability for disposing of paper Records in accordance with this Agreement prior to the time that CONTRACTOR obtained actual knowledge of the existence of the litigation. Confidentiality of information contained in this Agreement is subject to the requirements of the Florida Public Records Act, Chapter 119, Fla. Stat., and the Florida Sunshine Law, Chapter 286, Fla. Stat. 19. NOTICES Any notice, statement, or demand required or permitted to be given hereunder by either party to the other shall be in writing and shall be given personally or by courier, by overnight delivery service, by certified mail, return receipt requested, postage prepaid, or by confirmed (either machine or personal) facsimile transmission, addressed to the recipient as follows: Notices to COUNTY shall be addressed as follows: Collier County Domestic Animal Services Division 7610 Davis Blvd Naples, Florida 34104 Attention: Marcy Perry, Division Director Phone: (239) 252-6952 / Email Or Marcy. PeEry@colliercouniyfl.gov Viviana Giarimoustas, Contract Administration Specialist Phone: (239) 252-4915 / Email: Viviana.GiarimoustasgcolliercouMfl.gov Notices to CONTRACTOR shall be addressed as follows: Chris Richey, President PetData, Inc. P.O. Box 141929 (if mailed) Irving, Texas 75014-1929 8 5 8 5 N Sternmons Fwy, Suite I I OON (if delivered) Dallas, Texas 75247 214-821-3106 (facsimile) Page 10 of 16 Packet Pg. 1191 Any such notice shall be effective (a) if delivered personally or by courier, when received, (b) if sent by overnight courier, when received, (c) if mailed, on the second business day after being mailed as described above, and (d) if sent by confirmed (either personal or machine) written telecommunication, when dispatched. Any party may change any of its contact information for notices upon not less than ten (10) days' prior notice to the other party in accordance with this Section. The provisions of this Section shall not govern the means of submission of invoices by CONTRACTOR to COUNTY under this Agreement. 20. CONTRACTOR'S SYSTEM COUNTY acknowledges that CONTRACTOR has developed and coordinated proprietary means and methods of performing the Services and related know-how, skills, and property (collectively, the "System"). The System includes, among other items, an interactive website, databases, software, and related items. The System is special and unique to CONTRACTOR and has been developed by CONTRACTOR at great cost and expense to CONTRACTOR. COUNTY acknowledges that COUNTY is not acquiring any rights in or to the System, and that the System is and will remain the sole and exclusive property of CONTRACTOR. COUNTY further acknowledges and agrees that any information that COUNTY obtains related to the use, formulation or operation of the System that is not generally known is CONFIDENT]AL, may only be used by COUNTY for the limited purposes described in this Agreement, and may not be disclosed to any third parties except as may be required under applicable law or with CONTRACTOR's prior, express written consent in CONTRACTOR's sole discretion. Upon the termination of this Agreement, any information and materials, in whatever media or fonnat, related to the System that COUNTY has in its possession will be returned to CONTRACTOR or destroyed at CONTRACTOR's option. COUNTY agrees that it will not attempt to discover, duplicate, or replicate the System in any manner. 21. MISCELLANEOUS A. Governiniz Law and Venue. This Agreement shall be governed by and construed in accordance with the laws of the state in which COUNTY is located. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. B. Relationshit) of Parties. The relationship of COUNTY and CONTRACTOR is that of independent contractors. Nothing in this Agreement is intended to create a partnership or joint venture between the parties, to establish a fiduciary relationship between the parties, or to render either party liable or responsible for any debts, liabilities or other obligations of the other party. C. Entire Ap-reement. This Agreement, including any exhibits hereto, embodies the complete agreement of the parties hereto, and supersedes all oral or written previous or contemporary agreements or understandings between the parties relating to any of the matters herein. This Agreement may not be amended or otherwise modified except in a writing executed by both parties. The expiration or other termination of this Agreement shall not extinguish any right or remedy existing at the time of termination. Page 11 of 16 Packet Pg. 1192 D. Severabilfty. In case any one or more of the provisions contained in this Agreement shall for any reason be held to be invalid, illegal, or unenforceable in any respect, such invalidity, illegality, or unenforceability shall not affect any other provision thereof, and this Agreement shall be considered as if such invalid, illegal, or unenforceable provision had never been contained in this Agreement. E. Dispute Resolution Prior to the initiation of any action or proceeding to resolve disputes between the parties, the parties shall make a good faith effort to resolve any disputes by negotiation. The negotiation shall be attended by representatives of CONTRACTOR with full decision -making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County's Board for approval. Failing resolution, and prior to the the commencement of any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through mediation before an agreed -upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of CONTRACTOR with full decision -making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's Board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under Section 44.102 Fla. Stat. F. Assignment, Binding Effect. Neither party may assign this Agreement without the prior written consent of the other party. Notwithstanding the foregoing, the transfer of CONTRACTOR's interest in this Agreement to an affiliate of CONTRACTOR or in connection with a merger, consolidation, sale of substantially all of CONTRACTOR's assets, or business combination involving CONTRACTOR shall not be deemed to be an assignment in violation of this Section, provided that such transferee shall be subject to all of the terms and conditions of this Agreement. This Agreement shall be binding upon and inure to the benefit of the parties hereto and their respective heirs, executors, administrators, successors, and, where permitted, assigns. G. General. All references in this Agreement to sections and other subdivisions refer to corresponding sections and other subdivisions of this Agreement unless the context indicates otherwise. Titles appearing at the beginning of any such sections or subdivisions are for convenience only and shall not constitute part of such sections or subdivisions and shall be disregarded in construing the language contained in such sections or subdivisions. These words "this Agreement", "this instrument", "herein", "hereof', "hereby", "hereunder and words of similar import refer to this Agreement as a whole and not to any particular subdivision unless expressly so limited. Words in the singular form shall be construed to include the plural and vice versa, unless the context otherwise requires. Words in any gender (including the neutral gender) shall include any other gender, unless the context otherwise requires. Examples shall not be construed to limit, expressly or by implication, the matter they illustrate. The word "includes" and its derivatives shall mean "includes, but is not limited to" and corresponding derivative expressions. The term "or" includes "and/or." All exhibits attached to this Agreement are incorporated herein by reference. No consideration shall be given to the fact or presumption that one party had a greater or lesser hand in drafting this Agreement. All references herein to 'T', "dollars", or other sums of money shall refer to U.S. Dollars. References in this Agreement to "business days" shall refer to days other than Saturdays, Sundays, or other days on which COUNTY offices are closed. Any references in this Agreement to "days" other than business days shall refer to calendar days. Time is of the essence of this Agreement. No delay or forbearance in Page 12 of 16 Packet Pg. 1193 asserting any right or enforcing any obligation under this Agreement shall constitute a waiver of such right or obligation. H. Authorization. Each of the parties represents and warrants to the other that this Agreement has been duly authorized by all necessary corporate or governmental action on the part of the representing party and that this Agreement is fully binding on such party. Public Entity Crime. By executing and entering into this Agreement, the CONTRACTOR acknowledges to comply with the terms of Section 287.133 of the Florida Statutes and inform the County of the conviction of a public entity crime. J. Non -Appropriation. It is further understood and agreed by and between the parties herein that this Agreement is subject to appropriation by the Board of County Commissioners. K. Counterparts. This Agreement may be executed in any number of counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same instrument. It shall not be necessary for each party to sign each counterpart, and separate signature pages may be attached to any counterpart in order to make a complete counterpart. For purposes of the execution of this Agreement or any amendment hereto or modification hereof, a signature transmitted by facsimile, computer file or other electronic means shall be fully binding as an original signature. [Signature page follows] Remainder of this page intentionally left blank Page 13 of 16 Packet Pg. 1194 EXECUTED by COUNTY and by CONTRACTOR on the respective dates set forth below to be effective as of the Execution Date. ATTEST: Crystal K. Kinzel, Clerk of Circuit Couil and Comptroller .0 Dated: (SEAL) Contractor's Witnesses: 19&-- &IVLI First Witness V V-1'Ite TType/print witness q�keT Second Witness A ) I \j aAy, TType/print witness narneT BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA U0.3 WILLIAM L, MCDANIEL JR., Chainnan CONTRACTOR: PETDA3, IN B A. Signature ekl,ulq k, i, A e- TType/print sigt J titleTJ C)ct Date Approved as to Form and Legality: Print Name Page 14 of 16 County Attorney I Packet Pg. 1195 1 EXHIBIT A Description of Services This exhibit is attached to and a part of the above and foregoing Agreement for Animal Licensing Services (Agreement). Terms used in this exhibit that are not defined in this exhibit but which are defined elsewhere in the Agreement shall have the respective meanings given to them in the other provisions of the Agreement. In the event of any conflict between any of the provisions of this exhibit and the other provisions of the Agreement, the other provisions of the Agreement shall control. CONTRACTOR RESPONSIBILITIES 1. Process License Applications A. Receive and process animal license applications through the mail. B. Provide online licensing and process applications initiated through CONTRACTOR's website. C. Enter new and renewal license applications into CONTRACTOR's proprietary database. D. Deposit, or transmit for deposit, all receipts collected for license fees, with the exception of those payments made via credit card, into a Bank Account. E. Mail license tags within ten (10) business days after receipt of payment and complete documentation as required by local ordinance and/or COUNTY policy. F. Update license information in CONTRACTOR'S database and issue replacement tags as needed. G. If CONTRACTOR collects any payments due COUNTY from Licensees via credit card transactions that are paid to CONTRACTOR, those payments will be deposited, or transmitted for deposit, into a Bank Account within 15 business days after the end of the calendar month in which collected. 2. Mail License Notices A. Mail renewal and reminder notices for expiring animal licenses. Renewal notices will be mailed in the month prior to the license expiration date, or as otherwise agreed upon between CONTRACTOR and COUNTY. B. Mail billing notices to pet owners who have vaccinated a pet against rabies but have not licensed, if COUNTY collects rabies vaccination reports from veterinarians. 3. Customer Service for Licensing Program A. Provide customer service to pet owners via phone, email and mail, and respond to requests in a timely fashion. B. Provide customer service to COUNTY staff, and respond to COUNTY requests in a timely fashion. C. Provide online access to licensing data to appropriate personnel via CONTRACTOR's proprietary website, at no additional charge. 4. Manage Reports from Authorized Registrars and Veterinary Clinics Exhibit A — Page I Packet Pg. 1196 A. Process and enter license sales records from any registrars and veterinary clinics authorized to sell animal licenses. 1) Track tag inventories at all authorized registrars, and reconcile reports. 2) Invoice authorized registrars for licenses sold as needed B. Process and enter rabies vaccination records from local veterinary clinics if rabies reporting is required by COUNTY. C. Follow up with delinquent clinics and registrars and report delinquent clinics and registrars to COUNTY as needed. 5. Provide veterinarians and other authorized registrars with reasonable quantities of supplies (reporting forms, applications or vaccination certificates, citizen mailing envelopes, etc.) necessary to sell license tags and/or report rabies vaccinations to CONTRACTOR. Supplies are to be printed in one color with the design and layout to be determined by CONTRACTOR. 6. Reporting to COUNTY A. Send reports to COUNTY within 15 business days after the end of each month including the number of licenses sold at each location. B. Provide statistical reports to COUNTY as requested within a timely manner. Depending on the information requested, CONTRACTOR can provide most reports within five business days. C. Process donations on behalf of COUNTY when a donation is made with the purchase of a license, if COUNTY requests donations be collected. D. Provide an online tag search to the public if COUNTY wishes to have CONTRACTOR's online tag search enabled. COUNTY RESPONSIBILITIES I . Purchase license tags to CONTRACTOR's specifications and ship them to CONTRACTOR. CONTRACTOR recommends that tags be shipped directly from tag vendor to CONTRACTOR to reduce shipping costs. 2. Report COUNTY license sales electronically or by mail at least monthly by the 10th calendar day of the month for the prior month's sales. 3. Give CONTRACTOR at least 60 days' notice of license fee or ordinance changes. 4. Respond to CONTRACTOR inquiries in a timely fashion. 5. Provide feedback to CONTRACTOR regarding program and customer matters. Exhibit A — Page 2 E a. I Packet Pg. 1197 1 CERTIFICATE OF LIABILITY INSURANCE -- 16.D.8.c DATE 10/27/2022 THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. TH CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIE BELOW THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZE REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorse If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Jen Wierzba NAME: StateFarm Mike Baker PHONE 214-780-0900 FAX 214-780-0909 (A/C, No. Ext): (A/C, No): 2100 Valley View Ln Ste 425 E-MAIL jen.wierzba.m5je@statefarm.com Dallas, TX 75234 -ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC # INSURER A: State Farm Lloyds 43419 INSURED INSURER B: State Farm Fire and Casualty Company 25143 PetData Inc PO Box 141929 Irving, TX 75014 9901TA =I zlilrel I I;I refill 9 =1111,M111T, I-.] =I N ATA RI rel ki I ki I I I IT, 1 -.1 =I THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIC INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH TH CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERM EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR LTR TYPE OF INSURANCE ADDLSUBR INSD WVD POLICY NUMBER POLICY EFF (MM/DDIYYYY) POLICY EXP LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 2,000,000 F\7/ CLAIMS -MADE L,��J OCCUR DAMAGE TO RENTED PREMISES (E. ..".nc.) $ 300,000 MED EXP (Any one person) $ 5,000 PERSONAL & ADV INJURY $ 2,000,000 A Y 93-TV-3354-6 11/13/2021 11/13/2022 GEN'L AGGREGATE LIMIT APPLIES PER: GENERAL AGGREGATE $ 4,000,000 [::] PRO - POLICY JECT [::] LOC PRODUCTS - COMP/OP AGG $ 4,000,000 1� Employee Dishonesty s 50,000 OTHER, AUTOMOBILE LIABILITY Y 93-TV-3354-6 11/13/2021 11/13/2022 MBINED SINGLE LIMIT (CEO, ccd.n�) $ 2,000,000 BODILY INJURY (Per person) $ ANY AUTO A OWNED SCHEDULED AUTOS ONLY AUTOS BODILY INJURY (Per accident) $ X HIRED NON -OWNED AUTOS ONLY X AUTOS ONLY PROPER DAMAGE (per., dT.Yn t) $ 2,000,000 UMBRELLA LIAB OCCUR EACH OCCURRENCE $ AGGREGATE $ EXCESS LIAB CLAIMS -MADE DED � � RETENTION$ $ B W KERS COMPENSATION AND EMPLOYERS' LIABILITY Y/N ANY PROPRIETOR/PARTNER/EX-11— OFFICERIMEMBER EXCLUDED? N (Mandatory in NH) N/A 93-EO-W309-6 07/11/2022 07/11/2023 X� PERT OTH- STA UTE ER — E.L. EACH ACCIDENT $ 1,000,000 E.L. DISEASE - EA EMPLOYEE $ 1,000,000 If yes, describe under DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT $ 1,000,000 DESCRIPTION OF OPERATIONS/ LOCATIONS /VEHICLES (ACORD 101, Additional Remarks Schedule, maybe attached if more space is required) Collier County Board of County Commissioners is included as an additional insured under the Commercial General Liability Policy on a primary and non- contributory basis. 19-017-WV CERTIFICATE HOLDER CANCELLATION Collier County Board of County Commissioners 3295 Tamiami Trail E. Naples, FL 34112 SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFOF THE EXPIRATION DATE THEREOF, NOTICE W LL BE DELIVERED ACCORDANCE WITH THE POLICY PROVISIONS. AUTHORIZED REPRES&NTATIVE 0 L) J S IL C4 04 E U a V @ 1988-2015 ACORD CORPORATION. All rights reserved. ACORD 25 (2016/03) The ACORD name and logo are registered marks of ACORD 11 Packet Pg. 1198