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Agenda 11/08/2022 Item #11J (Annual Business Plan for Paradise Coast Sports Complex from Sports Facilities Management, LLC)11 /08/2022 Recommendation to accept the Annual Business Plan for Paradise Coast Sports Complex from Sports Facilities Management, LLC. OBJECTIVE: To present the annual business plan for the Paradise Coast Sports Complex, which includes a year- end review, an outline of the budget, and the strategy for the upcoming fiscal year. CONSIDERATIONS: The County and Sports Facilities Management, LLC ("SFM") entered into a Facilities Management Agreement (the "Agreement") governing SFM's management of the Paradise Coast Sports Complex (the "Sports Complex") on November 12, 2021. Exhibit B, Performance Criteria, of the Agreement requires SFM to provide supporting documentation to substantiate the following activities for reimbursement: Deliverable 1: Maintain staff and compensation per Exhibit C Manager's Compensation, Exhibit D Operating Budget, Exhibit E Pro -Forma, and Exhibit F Key Personnel and Fixed Payroll Compensation and as outlined in the Facility Operations Manual. Progress and detail of this deliverable will be evidenced by providing the County with a monthly payment record, including a direct deposit transaction detail report for each employee receiving payment during the period. Deliverable 2: Provide a monthly report of all receipts to support the expenses being submitted for reimbursement and a transaction detail report. Deliverable 3: Maintain and update a search engine optimized website and social media accounts that highlight the Facility, Collier County, and the Paradise Coast region. Each month the Manager will provide an analytics report for the period along with Deliverables I and 2. Deliverable 4: Manager shall provide a monthly review of the Facility, including the events held at the Facility during the monthly, a look ahead to the next quarter, and a profit and loss statement. This profit and loss statement will calculate the monthly remittances to the County. This report will be prepared and submitted monthly to the County. The Manager shall present each quarterly report to the Tourist Development Council at its next available meeting, or the earliest date thereafter at the convenience of the Council's agenda. Deliverable 5: Development and submission of a preliminary annual budget for the following fiscal year by May 1 st of each year for review for inclusion in the County budget process. Deliverable 6: Submittal of an annual business plan for the Facility by October 31 after the closing of each fiscal year. The annual report shall include a year-end review of the concluding year and goals, and outline the budget, and strategy for the upcoming fiscal year. The annual business plan will be presented to the Tourist Development Council and Board of County Commissioners at the next available meeting. As outlined in the above criteria, Deliverable 6 of the performance criteria requires SFM to submit an annual business plan. The annual report is required to include a year-end review of the previous year and future goals, an outline of the budget, and a strategy for the upcoming fiscal year. SFM and County staff presented the annual business plan to the Tourist Development Council at its October 24, 2022 meeting. Staff recommends that the Board accept the attached Annual Business Plan for Paradise Coast Sports Complex. FISCAL IMPACT: There is no fiscal impact associated with this Executive Summary. LEGAL CONSIDERATIONS: This item is approved as to form and legality, and requires majority vote for Board approval/acceptance.-SRT GROWTH MANAGEMENT IMPACT: There is no Growth Management impact associated with this Executive Packet Pg. 267 11 /08/2022 Summary. RECOMMENDATION: Recommendation to accept the Annual Business Plan for Paradise Coast Sports Complex from Sports Facilities Management, LLC. Prepared by: Marissa Baker, Sports Complex Manager, Corporate Business Operations. ATTACHMENT(S) 1.21-7898 Sports Facilities Management, LLC_Contract (PDF) 2. Facilities Management 3rd amendment (PDF) 3. PCSC Annual Business Plan Presentation (PDF) 4. PCSC Annual Business Plan Documentation (PDF) Packet Pg. 268 11.J 11/08/2022 COLLIER COUNTY Board of County Commissioners Item Number: 1 LJ Doc ID: 23724 Item Summary: Recommendation to accept the Annual Business Plan for Paradise Coast Sports Complex from Sports Facilities Management, LLC. (Marissa Baker, Sports Complex Manager) Meeting Date: 11/08/2022 Prepared by: Title: — Corporate Business Operations Name: Marissa Baker 10/28/2022 12:55 PM Submitted by: Title: Deputy County Manager — County Manager's Office Name: Dan Rodriguez 10/28/2022 12:55 PM Approved By: Review: Corporate Business Operations County Attorney's Office Office of Management and Budget County Attorney's Office Office of Management and Budget County Manager's Office Board of County Commissioners Jennifer Reynolds Additional Reviewer Scott Teach Level 2 Attorney Review Debra Windsor Level 3 OMB Gatekeeper Review Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Christopher Johnson Additional Reviewer Dan Rodriguez Level 4 County Manager Review Geoffrey Willig Meeting Pending Completed 10/28/2022 1:02 PM Completed 11/01/2022 8:17 AM Completed 11/01/2022 8:28 AM Completed 11/01/2022 9:36 AM Completed 11/01/2022 12:26 PM Completed 11/02/2022 2:37 PM 11/08/2022 9:00 AM Packet Pg. 269 11.J.1 FACILITIES MANAGEMENT AGREEMENT between COLLIER COUNTY and SPORTS FACILITIES MANAGEMENT, LLC Dated: November 12, 2021 Packet Pg. 270 11.J.1 FACILITIES MANAGEMENT AGREEMENT V` THIS FACILITIES MANAGEMENT AGREEMENT (the "Agreement") is made and entered into this day of. W AVtVaW— _, 2021 (the "Effective Date"), by and between the Board of County Commissioners for %other County, Florida, a political subdivision of the State of Florida (referred to herein collectively as the "Owner" or "County") and Sports Facilities Management, LLC, a Florida limited liability company (the "Manager" or "Contractor") (collectively the "Parties"). RECITALS WHEREAS, Owner owns the infrastructure, buildings, parking, lighting, sports playing surfaces, sports equipment, and all other hard assets associated with the athletic complex as the same exist now or may exist in the future including improvements related thereto specifically located at 3940 City Gate Blvd North, Naples, Florida 34117, known as the Paradise Coast Sports Complex or any other name that this facility may be identified as in the future (the "Facility"); WHEREAS, Manager has expertise in providing management services for athletic complex facilities throughout the United States; WHEREAS, Owner and Manager desire for Sports Facilities Management, LLC to operate, and manage the Facility subject to the terms and conditions set forth herein; NOW THEREFORE, in consideration of the promises and covenants herein contained and other good and valuable consideration, the receipt of which is hereby acknowledged, Owner and Manager agree as follows: ARTICLE 1 DEFINITIONS 1.1. Definitions. For purposes of this Agreement, the following terms have the meanings referred to in this Section: Affiliate: A person or company that directly or indirectly, through one or more intermediaries, controls or is controlled by, or is under common control with, a specified person or company. Agreement: The "Agreement" shall mean this Management Agreement, together with all exhibits attached hereto (each of which are incorporated herein as an integral part of this Agreement), as amended, supplemented or restated from time to time. Capital Expenditures: All expenditures for building additions, alterations, repairs or improvements and for purchases of additional or replacement furniture, machinery, or equipment, where the cost of such expenditure is greater than Five Thousand Dollars ($5,000) and the depreciable life of the applicable item is, according to generally accepted accounting principles, in excess of five (5) years. Commencement Date: The Commencement Date shall be November 12, 2021. Commercial Rights: Pouring rights, advertising, sponsorships, the branding of food and beverage products for resale and memorial gifts at or with respect to the Facilities. Owner and Manager will discuss how Packet Pg. 271 11.J.1 facility naming rights can be incorporated within the definition of Commercial Rights and in the definition of Revenue in this Article and bring a proposed Amendment to this Agreement for the Collier County Board of County Commissioner's consideration for approval within ninety (90) days of the Execution of this Agreement. Effective Date: "Effective Date" shall have the meaning ascribed to such tern in the preamble of this Agreement. Emergency Repair: The repair of a condition which, if not performed immediately, creates an imminent danger to persons or property and/or an unsafe condition at the Facility threatening persons or property. Event of Force Majeure: An act of God, fire, earthquake, hurricane, flood, riot, civil commotion, terrorist act, terrorist threat, storm, washout, wind, lightning, landslide, explosion, epidemic, inability to obtain materials or supplies, accident to machinery or equipment, any law, ordinance, rule, regulation, or order of any public or military authority stemming from the existence of economic or energy controls, hostilities or war, a labor dispute which results in a strike or work stoppage affecting the Facility or services described in this Agreement, or any other cause or occurrence outside the reasonable control of the party claiming an inability to perform and which by the exercise of due diligence could not be reasonably prevented or overcome. Existing Contracts: Service Contracts, Revenue Generating Contracts, and other agreements relating to the day-to-day operation of the Facilities existing as of the Commencement Date. Facility: The "Facility" shall have the meaning ascribed to such term in the Recitals to this Agreement. FF&E: Furniture, fixtures and equipment to be procured for use at the Facilities. General Manager: The employee of Manager acting as the full-time on -site general manager of the Facilities. Laws: Means all applicable laws, statutes, rules, regulations and ordinances. Management -Level Employees: The General Manager, Marketing Coordinator, Director of Operations, Business Development and Events Director, Tournament/Sports Coordinator, Local Programming/Sports Coordinator, Marketing Coordinator, Director of Food & Beverage/Retail, Food Service Coordinator, Retail Coordinator, Finance Manager, and Administrative Support. Manager: The term "Manager" shall have the meaning ascribed to such term in the Recitals to this Agreement. Operating Account: The Manager's separate interest -bearing account (in the name of the Manager or its affiliated entity PARA SFM, LLC) at a licensed bank from which actual Operating Expenses are paid. Operating Budget: A line -item budget established by the Owner for the Facility that includes a projection of Revenues, Operating Expenses, and Operating Costs, presented on a monthly and annual basis. Operating Expenses: All expenses incurred by Manager in connection with its operation, promotion, and management of the Facilities, including but not limited to the following: (i) employee payroll (plan to be approved by Owner), benefits (including payments to any national benefit system, and related costs, (ii) cost of operating supplies, including general office supplies, (iii) advertising, C[ \ 21-7898 Packet Pg. 272 11.J.1 marketing, group sales, and public relations costs, (iv) data processing costs, (v) dues, subscriptions and membership costs, (vi) printing and stationary costs, (vii) postage and freight costs, (viii) equipment rental costs, (ix) security expenses, (x) telephone and communication charges, (xi) travel expenses of Manager employees, within the limits of reimbursement as provided by Florida Statutes, Section 112.061, (xii) cost of employee uniforms and identification, (xiii) exterminator and trash removal costs, if applicable (xiv) computer, software, hardware and training costs, (xv) parking expenses, (xvi) office expenses, (xvii) audit and accounting fees, (xvii) insurance costs, including but not limited to personal property, general liability, professional liability and worker's compensation insurance, (xix) commissions and all other fees payable to third parties (e.g. commissions relating to food, beverage and merchandise concessions services and commercial rights sales), (xvii) cost of complying with any Laws, (xxii) landscaping maintenance; (xi) janitorial services, (xx) costs of grooming, lining and marking the playing fields for competitive use and (xxi) Taxes. The term "Operating Expenses" does not include debt service on the Facility, Capital Expenditures, minor repairs, maintenance, and equipment servicing, including expenses relating to performing capital improvements or repairs, utility expenses, (all of which shall be the responsibility of the Owner). Operating Year: Each twelve (12) month period during the Term, commencing on October 1st and ending on September 30th, provided that the first Operating Year shall be a shortened year commencing on the Commencement Date and ending on September 30th of that year and the last Operating Year shall be a shortened year, ending upon the expiration of this Agreement. Facility Operations Manual: The document developed by Manager, which shall contain terms regarding the management and operation of the Facility including detailed policies and procedures to be implemented in operating the Facility, as agreed upon by both the Owner and the Manager. Owner: The term "Owner" shall have the meaning ascribed to such term in the Recitals to this Agreement. Payroll Account: A separate account in the name of Manager or Manager's affiliated entity at a Florida licensed bank through which all Facility staff and other personnel employed by Manager (including related payroll taxes), or engaged by Manager as an independent contractor, are paid. Pre -Opening: Time period prior to the Grand Opening and beginning of events, programs and activities operations, and during which the facility is being constructed and the business development, operational preparations, and organizational development is taking place. Regulatory Approvals: All applicable governmental or regulatory approvals, authorizations, consents, licenses or permits. Revenue: All revenues generated by Manager's operation of the Facility, including but not limited to event ticket proceeds income, rental and license fee income, merchandise income, gross food and beverage income, gross income from any sale of Commercial Rights, gross service income, equipment rental fees, box office income, and miscellaneous operating income, but shall not include event ticket proceeds held by Manager in trust for a third party and paid to such third party. Revenue Account: A separate account in the name of Owner or its affiliated entity at a licensed bank where Revenue is deposited. Revenue Generating Contracts: Vendor, concessions and merchandising agreements, user/rental ITN 921-7898 Packet Pg. 273 11.J.1 agreements, booking commitments, licenses, and all other contracts or agreements generating revenue for the Facility and entered into in the ordinary course of operating the Facility. Service Contracts: Agreements for services to be provided in connection with the operation of the Facility, including without limitation agreements for consulting services, ticketing, web development and maintenance, computer support services, FUE purchasing services, engineering services, electricity, steam, gas, fuel, general maintenance, HVAC maintenance, telephone, staffing personnel including guards, ushers and ticket - takers, extermination, elevators, stage equipment, fire control panel and other safety equipment, snow removal and other services which are deemed by Manager to be either necessary or useful in operating the Facility. Taxes: Any and all governmental assessments, franchise fees, excises, license and permit fees, levies, charges and taxes, of every kind and nature whatsoever, which at any time during the Tenn may be assessed, levied, or imposed on, or become due and payable out of or in respect of, (i) activities conducted on behalf of the Owner at the Facility, including without limitation the sale of concessions, the sale of tickets, and the performance of events (such as any applicable sales and/or admissions taxes, use taxes, excise taxes, occupancy taxes, employment taxes, and withholding taxes), or (ii) any payments received from any holders of a leasehold interest or license in or to the Facility, from any guests, or from any others using or occupying all or any part of the Facility. Term: The term "Term" shall have the meaning ascribed to such term in Section 4.1 of this Agreement ARTICLE 2 SCOPE OF SERVICES 2.1 Engagement. Owner hereby engages Manager during the Term to act as the manager and operator of the Facility, subject to and as more fully described in this Agreement, and, in connection therewith, to perform the services described herein and in Exhibit A — Scope of Services; Exhibit A-1, Landscape Scope of Services; Exhibit A-2 Janitorial Scope of Services; and Exhibit B Performance Criteria attached hereto. 2.1.1 The Manager shall provide services in accordance with the terms and conditions of Invitation to Negotiate (ITN) #21-7898, including all the Attachment(s), Schedules, Exhibit(s) and Addenda, Manager's proposal referred to herein and made an integral part of this Agreement, Exhibit A — Scope of Services; Exhibit A-1, Landscape Scope of Services; Exhibit A-2 Janitorial Scope of Services; Exhibit B Performance Criteria; Exhibit Manager's Compensation; Exhibit D Operating Budget; Exhibit E Pro -Forma; and Exhibit F Key Personnel and Fixed Payroll Compensation, attached to this Agreement. 2.2 This Agreement contains the entire understanding between the Parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Parties, in compliance with the County's Procurement Ordinance, as amended, and Procurement Procedures in effect at the time such services are authorized. ARTICLE 3 COMPENSATION 3.1 The Agreement Sum. The County shall pay the Manager for the services to be provided under this Agreement in Exhibit C Manager's Compensation, Exhibit D Operating Budget; Exhibit E Pro -Forma; and Exhibit F Key Personnel and Fixed Payroll Compensation. ITN #21-7898 Packet Pg. 274 11.J.1 Payment(s) will be made upon receipt of a proper invoice(s) and upon approval by the County's Contract Administrator or designee, and in compliance with Chapter 218, Fla. Stars., otherwise known as the "Local Government Prompt Payment Act". 3.2 Travel and Reimbursable Expenses. Travel and Reimbursable Expenses must be approved in advance in writing by the County. Travel expenses shall be reimbursed per Section 112.061 Fla. Stats., at the following rates, subject to those statutory rates being updated from time to time. Mileage $0.44.5 per mile Breakfast $6.00 Lunch $11.00 Dinner $19.00 Airfare Actual ticket cost limited to tourist or coach class fare Rental car Actual rental cost limited to compact or standard -size vehicles Lodging Actual cost of lodging at single occupancy rate with a cap of no more than $150.00 per night Parking Actual cost of parking Taxi or Airport Limousine Actual cost of either taxi or airport limousine Reimbursable items other than travel expenses shall be limited to the following: telephone long- distance charges, fax charges, photocopying charges, and postage. Reimbursable items will be paid only after Manager has provided all receipts. Manager shall be responsible for all other costs and expenses associated with activities and solicitations undertaken pursuant to this Agreement. ARTICLE 4 TERM; TERMINATION 4.1 Term. The term of this Agreement shall begin on the Commencement Date and, unless sooner terminated, pursuant to the provisions of Section 4.2-below: 4.2 The Agreement shall be for a five (5) year period, commencing on November 9, 2021 (the "Commencement Date", and terminating on five (5) years from that date. The County may, at its discretion and with the consent of the Manager, renew the Agreement under all of the terms and conditions contained in this Agreement for one (1) additional five (5) year period. The County shall give the Manager written notice of the County's intention to renew the Agreement Term no later than 90 days prior to the end of the Agreement term then in effect. 4.3 Termination. Should the Manager be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said Agreement for cause. Cause for termination shall include, but not be limited to, Manager's failure to cure the breach of any material provision in this Agreement within twenty (20) days after receipt of written notice to cure from County detailing that breach; except that in the event that a cure is not objectively possible within twenty (20) days after that notice, Manager shall commence to cure the noticed breach as fully as possible within that twenty (20) day period, and thereafter diligently and continuously pursue that cure to a successful completion within sixty (60) days after that notice. ITN #21-7898 Packet Pg. 275 11.J.1 The County may terminate this Agreement for convenience (without cause) with a ninety (40) day written notice. The County shall be the solejudge of non-performance. 4.3.1 In the event that the County terminates this Agreement, Manager's recovery against the County shall be limited to that portion of the Agreement Amount earned through the date of termination. The Manager shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 4.3.2 Upon tennination or expiration of this Agreement for any reason, (i) Manager shall promptly discontinue the perfonnance of all services hereunder, (ii) the Owner shall promptly pay Manager all fees due Manager up to the date of termination or expiration, including if terminated for convenience, Manager's actual costs for time and goods from the Commencement Date, which costs for time and goods have not already been reimbursed (per Numerical Paragraph 3.2 herein, Exhibit F Key Personnel and Fixed Payroll Compensation and Exhibit G Manager's Hourly Rates), (iii) Manager shall make available to the Owner all data, electronic files, documents, procedures, reports, estimates, summaries, and other such information and materials with respect to the Facilities as may have been accumulated by Manager in performing its obligations hereunder, whether completed or in process, and (iv) without any further action on part of Manager or Owner, the Owner shall, or shall cause the successor Facility manager to, assume all obligations arising after the date of such termination or expiration, under any Service Contracts, Revenue Generating Contracts, booking commitments and any other Facilities agreements entered into by Manager in furtherance of its duties hereunder. Notwithstanding the foregoing, Manager is under no duty to provide any of its certain proprietary confidential materials or intellectual property to the Owner, including but not limited to its proprietary national benchmarking formulas, key performance indicators reports, Manager's employee performance evaluations, financial forecasting formulas, and/or other intellectual property developed by and maintained by the Manager and which it may use in its regular course of business to provide services to other clients similar to Owner. Any obligations of the parties that are specifically intended to survive expiration or termination of this Agreement shall survive expiration or tennination hereof. 4.3.3 In the event that this Agreement is terminated for convenience, the Manager's employed staff may be retained at the Facility at the then current salary structure for an additional one hundred and eighty (180) days following the termination period, at the County's option and expense. If the Manager is asked by the County, at its sole option, to provide staffing and services during a transition period from the date of termination to the date that a new facility manager is selected, Manager will be compensated for its time (per Numerical Paragraph 3.1 herein and Exhibit F Key Personnel and Fixed Payroll Compensation,) in performing its services. There shall be no restrictions on the Manager for maintaining or rehiring of staff at any time after a termination event. ARTICLE 5 OWNERSHIP; USE OF THE FACILITY 5.1 Ownership of Facility, Data, Equipment and Materials. Owner will at all times retain ownership of the Facilities, including but not limited to real estate, technical equipment, furniture, displays, fixtures and similar property, including improvements made during the Term, at the Facility. Any data, equipment or materials furnished by Owner to Manager or acquired by Manager as an Operating Expense shall remain the property of Owner and shall be returned to Owner when no longer needed by Manager to perform under this Agreement. Notwithstanding the above, Owner shall not have the right to use any third -party software licensed by Manager for general use by Manager at the Facility and other facilities managed by Manager, the licensing fee for which is proportionately allocated and charged to the Facility as an Operating Expense; such Packet Pg. 276 11.J.1 software may be retained by Manager upon expiration or termination hereof. Manager shall allow the Owner limited administrative rights to access such third -party software as necessary for Owner to complete its audit function of Manager's records. 5.2 Right of Use by Manager. The Owner hereby gives Manager the right and license to use the Facility for the Term, and Manager accepts such right of use, for the purpose of performing the services herein specified, including the operation and maintenance of all physical and mechanical facilities necessary for, and related to, the operation, maintenance and management of the Facility. The Owner shall provide Manager with a sufficient amount of suitable office space in the Facility (exact office space to be mutually agreed by the parties) and with such office equipment as is reasonably necessary to enable Manager to perform its obligations under this Agreement. In addition, the Owner shall make available to Manager, at no cost, parking spaces adjacent to the Facility for all of Manager's full-time employees and for the Facility's event staff. Manager agrees that at the time of the signing of this Agreement, Owner has provided Manager with a sufficient amount of suitable office space in the Facility. 5.3 Right of Use of Staff by Manager. Manager shall have the right to utilize its employees as needed to support Manager's organization to satisfy the terms of this Agreement, including but not limited to travel for training and temporary staffing coverage. Manager shall have the right to utilize the Facility to host events for its Facility employees from time to time for the purpose of learning and development, at no cost to the operational budget other than that incurred by the staff who are regularly stationed at the Facility. 5.4 Observance of Agreements. The Owner agrees to pay, keep, observe and perform all payments, terms, covenants, conditions and obligations under any leases, bonds, debentures, loans and other financing and security agreements to which the Owner is bound in connection with its ownership of the Facility. ARTICLE 6 PERSONNEL 6.1 Generally. All Facility staff and other personnel shall be engaged or hired by Manager in its sole discretion, except that Owner shall preapprove the employment of the General Manager, and shall be employees, agents or independent contractors of Manager, and not of the Owner. Manager agrees that upon a written request by Owner to remove and replace the General Manager, as long as the reasons for the request are non-discriminatory and not otherwise unlawful, it will engage in cooperative discussions with Owner to remedy Owner's concerns; failing which, Manager will replace the General Manager within an agreed upon reasonable period of time. Manager shall select employees, in its sole discretion but subject to Owner's right to approve the Operating Budget. The Operating Budget shall define the number, function, qualifications, and compensation, including salary and benefits, of its employees and shall control the terms and conditions of employment (including without limitation termination thereof) relating to such employees. Manager agrees to use reasonable and prudent judgment in the selection and supervision of such personnel. Owner specifically agrees that Manager shall be entitled to pay its employees, as an Operating Expense, bonuses and benefits in accordance with the approved annual budget. A copy of Manager's current employee manual and any Facility -specific employee manual supplement shall be provided to Owner. Manager shall provide a full-time on -site General Manager and other employees as required to meet the operational needs of the Facility, within the budgeted percentage of labor. Federal statutes and executive orders require employers to abide by the immigration laws of the United States and to employ only individuals who are eligible to work in the United States. By executing and entering ITN #21-789,S Packet Pg. 277 11.J.1 into this Agreement, the Manager is formally acknowledging without exception or stipulation that it is fully responsible for complying with the provisions of the Immigration Reform and Control Act of 1986 as set forth in 8 U.S.C. § 1324, et seq., and regulations relating thereto, as either may be amended. In addition, Florida state law incorporates E-Verify eligibility requirements through Florida Statute, § 448.095, as may be amended. Failure by the Manager to comply with the laws referenced herein shall constitute a breach of the Agreement and the County shall have the discretion to unilaterally terminate the Agreement immediately. The Employment Eligibility Verification System (E-Verify) operated by the Department of Homeland Security in partnership with the Social Security Administration, provides an Internet -based means of verifying employment eligibility of workers in the United States; it is not a substitute for any other employment eligibility verification requirements. Additional information regarding the E-Verify program can be found at the following website: http://www.dhs.gov/E-Verify. It shall be the Contractor's responsibility to familiarize themselves with all rules and regulations governing this program. The Manager is required to enroll in the E-Verify program, and provide acceptable evidence of its enrollment at all times during the term of the Agreement. Acceptable evidence consists of a copy of the Manager's properly completed E-Verify Company Profile page or a copy of the fully executed E-Verify Memorandum of Understanding. Additionally, the Manager shall require all subcontractors to use the E-Verify system. 6.2 Key Personnel. The Manager's personnel and management to be utilized for this project shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the Agreement. The Manager shall assign as many people as necessary to complete the services on a timely basis, and each person assigned shall be available for an amount of time adequate to meet the required service dates. The Manager shall not change Key Personnel unless the following conditions are met: (1) Proposed replacements have substantially the same or better qualifications and/or experience, and (2) with advance notice to the County, when possible. 6.3 Employment Matters. The Manager shall present the then current staffing, and all salaries and payments to employees through the Payroll Account in the Manager's Annual Budget. It is understood by all parties that reductions and additions to various positions may be made at Manager's discretion throughout the year due to business tempo, trends, opportunities, and budget requirements. If a change is recommended that will require expense above the budget, the change will be submitted for Owner's review and approval per Section 8.5 of the Agreement. ARTICLE 7 PROCEDURE FOR HANDLING INCOME 7.1 Revenue Account. Except as otherwise agreed to by the parties in writing all Revenue derived from operation of the Facility shall be deposited by Manager into the Revenue Account as soon as practicable upon receipt (but not less often than within two (2) business days). The specific procedures (and authorized individuals) for making deposits shall be set forth in the Facility Operations Manual, which shall be provided to the County within 30 days of the Commencement Date of the Agreement and be subject to the County Manager or designee's approval. 7.2 General Operating Procedures. Manager shall operate and maintain the Facility to the minimum standards outlined in the Facility Operations Manual, which shall be provided to the County within 30 days of the Commencement Date of the Agreement and be subject to the County Manager or designee's approval. The ITN 421-7898 Packet Pg. 278 11.J.1 document to be developed by Manager shall contain terms regarding the management and operation of the Facility including detailed policies and procedures to be implemented in operating the Facility, as agreed upon by both the Owner and the Manager. The Facility Operations Manual includes but is not limited to: general hours of operation, food and beverage standards, standard operating procedures for Facility and recreational staff, minimum maintenance standards and guidelines, general quality assurance and quality control procedures, guidelines for merchandise and food and beverage sales, standard workflows for programming and reservations and work methods and purchasing of goods and equipment for the Facility. The County Manager, or his designee, may, at his/her discretion and with the consent of the Manager, request that the minimum standards and procedures in the Facility Operations Manual be amended/revised based on programming demand. 7.3 Operations. The Manager shall use point -of -sale (POS) electronic cash machines or other similar electronic accounting control equipment for the proper control of all payments. All sales transaction must be accompanied by a receipt to the customer. Daily Register receipts must be maintained and made available upon demand during the term of this Agreement, All electronic cash equipment must be reviewed and approved by the County prior to use. All financial records with respect to the Facility are to be retained during the entire Term of this Agreement and for a period of five (5) years following the termination of this Agreement. The financial records described in the previous sentence consist of records documenting specific receipts/revenues collected by Manager through cash, checks, electronic fund transfers (EFT), credit and debit cards. or other methods. This may include, but is not limited to, records such as cash collection records and reports. cash receipt books, cash register tapes, deposit/transfer slips, EFT notices, credit and debit card records, receipt ledgers, receipt journal transactions and vouchers, refund records, bad check records, and other accounts receivable and related documentation. The Manager may sell any concessions desired as long as such items are permitted under Florida state law and the Manager has obtained the proper licensing/tax permits for such sales. Any and all tobacco, Cannabis, and Cannabis related products are not permitted. The County reserves the right to object to and require the Manager's removal from sale any concession that it finds objectionable. 7.4 AccountinE Records and ReportinE. During the Term, Manager shall maintain professional accounting records. Manager shall provide the financial statements in a format reasonably specified by Owner, as well as bank statements, sales tax returns, and quarterly tax filings. 7.5 Financial Review, Records, Audit. The Manager shall provide, as an operating expense of the Facility, an annual independent review of the Manager's financial records. The purpose of this review is to substantiate that the County has been compensated in accordance with this Agreement. During the term of this Agreement. the Manager shall establish and maintain such records as now exist and may hereafter be prescribed by the County in the future to provide evidence that all terms of this Agreement have been and are being observed. The Manager grants to the County the right and authority to audit all records. Documents, and books pertaining to the Facility operation. Such audit will be conducted at a frequency determined by the County and communicated to the Manager. The Manager agrees to provide materials for the audit at the place designated by the County within three (3) business days after the County's notice to do so is received by Manager all at no cost to the County. The agreement to provide materials for audit extends to the Office of the Clerk of the Circuit Court, as "ex-officio clerk of the Board of County Commissioners, auditor, recorder, and custodian of all county funds." 7.6 Internal Control. The Manager agrees to develop, install, and maintain reasonably appropriate accounting, operating, and administrative controls governing the financial aspects of the Facility, such controls to be consistent with professionally accepted accounting practices. ITV 421-7898 Packet Pg. 279 11.J.1 7.7 Monthly Reporting. All references herein to monthly reporting required by the Manager will be submitted to the County by the fifteenth (15th) day of the following month. ARTICLE 8 FUNDING 8.1 Tax Matters. The County and the Manager acknowledge that a portion of the costs of the Facility were financed with proceeds of certain tax-exempt indebtedness (collectively, the "Bonds") and the County and the Manager intend for this Agreement to comply in all respects with Revenue Procedure 2017-13, as amended. Accordingly, and notwithstanding any provision of this Agreement to the contrary. The County and the Manager agree as follows: a. The County shall continue to exercise a significant degree of control over the Facility including, but not limited to, approving the annual budget of the Facility approving any capital expenditures with respect to the Facility, approving any disposition of assets of the Facility, approving the rates and charges for use of the Facility and approving the general nature and type of use of the Facility. b. The County shall continue to the bear the risk of loss upon damage or destruction of the Facility: provided, however, this shall not in any way reduce or eliminate or adversely impact the County's ability to seek and be entitled to reimbursement or damages or costs from the Manager or any other party whose actions or inactions may have caused such loss. C. The Manager shall not take any tax position that is inconsistent with the Manager's role as a manager or service provider of the Facility. Without limiting the generality of the foregoing sentence, the Manager will not claim any depreciation or amortization deduction, investment tax credit or any deduction for any payment as rent with respect to the Facility. d. In the event the tax-exempt status of the Bonds is challenged by any federal agency or any nationally recognized bond counsel expresses the view that the tax-exempt status of the Bonds is in jeopardy as a result of this Agreement or the operation of the Facility, the County and the Manager will, to the extent necessary or desirable, renegotiate the terms of this Agreement in good faith to ensure that the tax-exempt status of the Bonds is not adversely affected. 8.2 Business Income Use, Appropriation, and Calculation. The Facility is expected to generate programmatic/operating revenue (the "revenue") driven by all aspects of the Facility. This revenue includes, but is not limited to, service fees, rental fees, usage fees, sponsorships, sales commissions, food and beverage sales, merchandise sales, and other miscellaneous revenues driven by the operations of the Facility that are outlined in Exhibit D Operating Budget and Exhibit E Pro -Forma. The Facility will also generate programmatic/operating costs (the "costs") that are defined as costs driven by generating the revenues associated with all aspects described above and outlined in Exhibit D Operating Budget and Exhibit E Pro -Forma. These costs include, but are not limited to, Cost of Goods Sold (COGS) related to tournament programming, merchandise, food & beverage, event operations, and sponsorships. The Revenue, less the COGS (as described in Exhibit E), will comprise the business income ("Business Income"). Business Income will be managed, collected, recorded, reported, and retained by the Owner, and will remain distinct and separate from any other projects or operations of the Owner. Business Income is considered unrestricted funds and will be used for program cash flow or allowable program costs as detailed in the budget. On a monthly basis the Manager will calculate the Business Income from the Facility (less the Capital ITN 42I-7898 Packet Pg. 280 11.J.1 Reserve Contribution set forth in Section 8.6 below) and Owner will distribute Manager's portion of this Business Income to the Manager pursuant to the allocations set forth in Exhibit D Operating Budget and Exhibit E Pro - Forma. The County will first use its share of the Business Income to offset the Approved Fixed Costs for the Facility payable by the County to the Manager pursuant to Numbered Paragraph 8.3 hereof. 8.3 Facilities Fixed Costs Schedule. The Facility is expected to generate fixed costs associated with the baseline operation of the Facility. These costs include, but are not limited to, landscape maintenance and janitorial, full time employee salaries, corporate services, and other general administrative expenses (the "Fixed Costs"). The Budgeted Fixed Costs are outlined in Exhibit D Operating Budget and Exhibit E Pro -Forma, ("Fixed Costs") and shall not increase without the Manager providing justification therefore and obtaining approval of the Board of County Commissioners in advance. The Fixed Costs shall be reimbursed by the County to the Manager monthly upon the provision of a valid invoice and submittal of monthly deliverables report. Payments of invoices shall be processed and paid in accordance with the timeframes established in the Local Government Prompt Payment Act and the terms of this Agreement. 8.4 Budget Review and Modification. Budgeted Fixed Costs will be subject to an annual review and based upon actual costs of the previous year and the business plan proposed by Manager. Modifications of any of the budget categories defined in Exhibit D Operating Budget and Exhibit E Pro -Forma may only be made if approved in advance by the County Manager, or his designee, and if such modifications exceed Fifty Thousand Dollars ($50,000) then it will require an Amendment to this Agreement approved by the Board of County Commissioners. 8.5 Capital Reserve. Prior to the monthly calculation and distribution of the Business Income Appropriation pursuant to Section 8.2 hereof, the Owner shall calculate and set aside 5% of the Business Income as capital reserves for the Facility (the "Capital Reserve Contribution"). Owner shall remit the Capital Reserve Contribution to be held in trust in a separate capital reserve account for the Facility maintained by the County and the funds in such account shall be used exclusively for capital improvements, repairs or replacements at the Facility. The budget, schedule, and plan for capital improvements, repairs and replacement for the Facility will be administered by the County, with the input of the Manager. 8.6 Account Funding. Subject to the Manager's written notices to Owner as herein, Owner acknowledges that it is solely responsible for all Operating Expenses and capital expenditures required for or on behalf of the Facility provided that such Operating Expenses and capital improvements are made in accordance with the terms of this Agreement. . The Owner shall fund quarterly the Operating Account with the budgeted COGS for the upcoming quarter pursuant to the approved Operating Budget. Owner's funding of the Operating Account for the budgeted COGS in each successive quarter shall be reduced by any unused quarterly COGS funding remaining in the Operating Account from Owner's prior quarterly account funding and shall be deposited at least five (5) days in advance of the first day of the quarter for which payment is due. Manager shall pay all items of expense for COGS of the Facility from the funds in the Operating Account. ARTICLE 9 FACILITY CONTRACTS; TRANSACTIONS WITH AFFILIATES 9.1 Existins Contracts. The Owner shall provide to Manager, on or before the Effective Date, full and complete copies of all Existing Contracts. Manager shall administer and use reasonable commercial efforts to assure compliance with such Existing Contracts to the extent provided to Manager. 9.2 Execution of Contracts. Manager shall negotiate, execute (in Manager's own name or in the name of its affiliated entity, except as otherwise provided herein), deliver and administer any and all ITN #21-7898 Packet Pg. 281 11.J.1 programming, rental agreements, booking commitments, advertising agreements, concession agreements, supplier agreements, service contracts (including, without limitation, contracts for cleaning, decorating and set- up, general maintenance and maintenance and inspection of HVAC systems, elevators, stage equipment, fire control panel and other safety equipment, staffing and personnel needs, including guards, and other services which are necessary or appropriate) and all other contracts and agreements in connection with the management, promotion, and operation of the Facilities. In addition to the foregoing, the County may prescribe after the date hereof certain other guidelines pertaining to Manager's contracting rights hereunder which are designed to preserve the tax-exempt status of the bonds issued to finance the construction of the Facilities or to ensure that the Facilities is operated in accordance with the County's policies and applicable law, and in such event, Manager will comply with those guidelines. In connection with any programming, licenses, agreements, commitments or contracts for the Facilities, Manager will ensure that such documents provide for the fact that Manager has the right to assign all of its rights and obligations under such licenses, agreements, commitments and contracts to the County (or to any successor management company retained by the County) upon the expiration or termination of this Agreement, and upon such expiration or tennination, Manager shall make such assignment in a fonn reasonably acceptable to the County and the County will accept such assignment of rights and assumption of obligations. 9.3 Transactions with Affiliates. In connection with its obligations hereunder relating to the purchase or procurement of services for the Facility (including without limitation food and beverage services, ticketing services and Commercial Rights sales), Manager may purchase or procure such services, or otherwise transact business with, an Affiliate of Manager, provided that the prices charged and services rendered by such Affiliate are competitive with those obtainable from any unrelated parties rendering comparable services. Manager shall, if requested by Owner, provide reasonable evidence establishing the competitive nature of such prices and services, including if appropriate, competitive bids from other persons seeking to render such services at the Facility and copies of any agreements with an Affiliate. ARTICLE 10 AGREEMENT MONITORING AND GENERAL MANAGER 10.1 Contract Administrator. Each party shall appoint a contract administrator who shall monitor such party 's compliance with the terms of this Agreement. Manager's contract administrator shall be its General Manager at the Facility unless Manager notifies Owner of a substitute contract administrator in writing. Owner's contract administrator shall be its Senior Operations Analyst and assigned "Sports Complex Manager" unless Owner notifies Manager of a substitute contract administrator in writing. Any and all references in this Agreement requiring Manager or Owner participation or approval shall mean the participation or approval of such party's contract administrator. ARTICLE 11 INSURANCE 11.1 Insurance. 11.1.1 The Owner shall be responsible for obtaining and administering insurance in connection with the Facility as follows: (a) Property Insurance. Owner shall also procure and maintain fire and extended coverage casualty ITN 421-789S Packet Pg. 282 11.J.1 insurance, and (if appropriate) flood insurance, regarding the Facility in amounts and with companies acceptable to Owner in its sole discretion. (b) Commercial General Liability. Owner shall procure and maintain, at the Owner's sole expense, a Commercial General Liability policy with a combined single limit of $1,000,000 per occurrence and a general annual aggregate limit of $3,000,000. All such insurance shall be on an "occurrence" basis. (c) Commercial Auto Liability (including non -owned and hired). Owner shall procure and maintain at the Owner's sole expense commercial auto liability coverage (including owned, non -owned and hired) in the amount of $1,000,000 each occurrence. (d) Business Interruption. Owner shall procure and maintain, at the Owner's sole expense and benefit, business interruption and extra expense insurance in such amounts as Owner shall choose. 11.1.2 The Manager shall provide insurance as follows as a Facility Operating Expense: A. Commercial General Liability: Coverage shall have minimum limits of $1,000,000 Per Occurrence, $2,000,000 aggregate for Bodily Injury Liability and Property Damage Liability. This shall include Premises and Operations; Independent Contractors; Products and Completed Operations and Contractual Liability. B. Business Auto Liability: Coverage shall have minimum limits of $1,000,000 Per Occurrence, Combined Single Limit for Bodily Injury Liability and Property Damage Liability. This shall include: Owned Vehicles, Hired and Non -Owned Vehicles and Employee Non -Ownership. C. Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. The coverage must include Employers' Liability with a minimum limit of $1,000,000 for each accident. D. Professional Liability: Shall be maintained by the Manager to ensure its legal liability for claims arising out of the performance of professional services under this Agreement. Manager waives its right of recovery against County as to any claims under this insurance. Such insurance shall have limits of not less than $I,000,000 each claim and aggregate. E. Other: Liquor Liability $ 1,000,000 Per Occurrence Umbrella $ 5,000,000 Per Occurrence Special Requirements: Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR, Collier County Government shall be listed as the Certificate Holder and included as an "Additional Insured" on the Insurance Certificate for Manager's Commercial General Liability where required. This insurance shall be primary and non-contributory with respect to any other insurance maintained by, or available for the benefit of, the Additional Insured and the Manager's policy shall be endorsed accordingly. Current, valid insurance policies meeting the requirement herein identified shall be maintained by ITN 921-7898 Packet Pg. 283 11.J.1 Manager during the duration of this Agreement. The Manager shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County thirty (30) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: thirty (30) days prior written notice, or in accordance with policy provisions. Manager shall also notify County, in a like manner, within twenty-four (24) hours after receipt, of any notices of expiration, cancellation, non -renewal or material change in coverage or limits received by Manager from its insurer, and nothing contained herein shall relieve Manager of this requirement to provide notice. Manager shall ensure that all subcontractors comply with the same insurance requirements that the Manager is required to meet. ARTICLE 12 COVENANTS AND REPRESENTATIONS 12.1 Owner's Covenants and Representations. Owner makes the following covenants and representations to Manager, which covenants, and representations shall, unless otherwise stated herein, survive the execution and delivery of this Agreement: (a) Owner's Status. Owner is a political subdivision of the State of Florida duly organized, validly existing, and in good standing under the laws of the State of Florida with full power and authority to enter into this Agreement and execute all documents required hereunder. (b) Authorization. The making, execution, delivery, and performance of this Agreement by Owner has been duly authorized and approved by requisite action and this Agreement has been duly executed and delivered by Owner and constitutes a valid and binding obligation of Owner, enforceable in accordance with its terms and applicable law. (c) Effect of Agreement. To Owner's best knowledge, without duty of inquiry, neither the execution and delivery of this Agreement by Owner nor Owner's performance of any obligation hereunder: (i) will constitute a violation of any law, ruling, regulation, or order to which Owner is subject; or (ii) shall constitute a default of any term or provision or shall cause an acceleration of the performance required under any other agreement or document (A) to which Owner is a party or is otherwise bound, or (B) to which the Facility or any part thereof is subject. (d) Ownership Rights. Owner shall obtain and retain the property interests in the Facility necessary to enable Manager to perform its duties pursuant to this Agreement peaceably and quietly. Owner represents and warrants that Manager's performance of the services required by this Agreement shall not violate the property rights or interests of any other Person. (e) Documentation. If necessary to carry out the intent of this Agreement, Owner agrees to execute and provide to Manager, on or after the Effective Date, any and all other instruments, documents, conveyances, assignments, and agreements which Manager may reasonably request in connection with the operation of the Facility. 12.2 Manager's Covenants and Representations. Manager makes the following covenants and representations to Owner, which covenants and representations shall, unless otherwise stated herein, survive the execution and delivery of this Agreement: ITN #21-7898 Packet Pg. 284 11.J.1 (a) Corporate Status. Manager is a limited liability company duly organized, validly existing, and in good standing under the laws of the State of Florida and authorized to transact business throughout the United States with full corporate power to enter into this Agreement and execute all documents required hereunder. (b) Authorization. The making, execution, delivery, and perfonnance of this Agreement by Manager has been duly authorized and approved by all requisite action of the board of directors of Manager, and this Agreement has been duly executed and delivered by Manager and constitutes a valid and binding obligation of Manager, enforceable in accordance with its terms and applicable laws. (c) Effect of Agreement. To Manager's best knowledge, without duty of inquiry, neither the execution and delivery of this Agreement by Manager nor Manager's performance of any obligation hereunder (i) will constitute a violation of any law, ruling, regulation, or order to which Manager is subject; or (ii) shall constitute a default of any term or provision or shall cause an acceleration of the performance required under any other agreement or document to which Manager is a party or is otherwise bound. (d) Licenses/Permits/Rules and Regulations. Manager agrees to obtain and maintain throughout the period of this Agreement all such licenses as are required to do business in the State of Florida and in Collier County, Florida, including, but not limited to, all licenses required by the respective state boards and other governmental agencies responsible for regulating and licensing the professional services to be provided and performed by Manager pursuant to this Agreement. Manager agrees that, when the services to be provided hereunder relate to a professional service which, under Florida Statutes, requires a license, certificate of authorization or other form of legal entitlement to practice such services, it shall employ and/or retain only qualified personnel to provide such services to Owner. Manager represents to Owner that it has expertise in the type of professional services that will be performed pursuant to this Agreement and has extensive experience with projects similar to the Project required hereunder. Manager agrees that all services to be provided by Manager pursuant to this Agreement shall be subject to Owner's review and approval, as provided herein, and shall be in accordance with the generally accepted standards of professional practice in the State of Florida, as well as in accordance with all applicable laws, statutes, including but not limited to ordinances, codes, rules, regulations and requirements of any governmental agencies, and the Florida Building Code where applicable, which regulate or have jurisdiction over the Services to be provided and performed by Manager hereunder, the Local Government Prompt Payment Act (218.735 and 218.76 F.S.), as amended, and the Florida Public Records Law Chapter 119. 12.3 Indemnification. To the maximum extent pennitted by Florida law, the Manager shall defend, indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, whether resulting from any claimed breach of this Agreement by Manager, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Manager or anyone employed or utilized by the Manager in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge, or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. ITN #21-7898 Packet Pg. 285 11.J.1 12.3.1 The duty to defend under this Article 12 is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the Manager, County, and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to Manager. Manager's obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. 12.3.2 Survival. The obligations of the parties contained in this Section shall survive the termination or expiration of this Agreement. ARTICLE 13 MISCELLANEOUS 13.1 Relationship. Manager and Owner shall not be construed as joint venturers or general partners of each other, and neither shall have the power to bind or obligate the other party except as set forth in this Agreement. Manager understands and agrees that the relationship to Owner is that of independent contractor, and that it will not represent to anyone that its relationship to Owner is other than that of independent contractor. Nothing herein shall deprive or otherwise affect the right of either party to own, invest in, manage or operate property, or to conduct business activities, which are competitive with the business of the Facility. Manager covenants and agrees that even though it may have a management responsibility for other similar properties, which from "time to time" may be competitive with the Facility, Manager shall always represent the Facility fairly and deal with Owner on an equitable basis. 13.2 Assignment. Manager shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement, or any part herein, without the County's consent, shall be void. if Manager does, with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Manager all of the obligations and responsibilities that Manager has assumed toward the County. 13.3 Benefits and Obligations. The covenants and agreements herein contained shall inure to the benefit of, and be binding upon the parties hereto and their respective heirs, executors, successors, and assigns. 13.4 Surrender of Premises. Upon termination of this Agreement (termination shall, for all purposes in this Agreement, include termination pursuant to the terms of this Section 19 and any expiration of the term hereof), Manager shall surrender and vacate the Facility upon the effective date of such termination. The Facility and all equipment and furnishings shall be returned to the County in good repair, reasonable wear and tear excepted. All reports, records, including financial records, and documents (including computer data) maintained by Manager at the Facility or elsewhere relating to this Agreement shall be immediately surrendered to the County by Manager upon termination. The County, at its cost and within thirty (30) days after such expiration or other termination, shall remove all signage relating to Manager and its Affiliates. 13.5 Use of Facility at Direction of County. The County shall have the right to use the Facility or any part thereof, upon reasonable advance notice and subject to availability in accordance with the procedures to be established in the Facility Operating Manuel, which shall be provided to the County within 30 days of the Commencement Date of the Agreement; and, subject to the County Manager or designee's approval, it being recognized that booking a County event during times that are reserved and being marketed for possible tournaments, camps, clinics, rentals, and other events will lessen the projected revenues and increase the odds ITN #21-70 Packet Pg. 286 11.J.1 of operating losses. 13.6 Taxes. Manager shall pay all sales, consumer, use and other similar taxes associated with the services provided under the Agreement or portions thereof, which are applicable during the performance of the Agreement. Collier County, Florida as a political subdivision of the State of Florida, is exempt from the payment of Florida sales tax to its vendors under Chapter 212, Florida Statutes, Certificate of Exemption # 85- 8015966531C. 13.7 Building Compliance. Manager does not assume and is given no responsibility for compliance of the Facility or any equipment therein with the requirements of any building codes or with any statute, ordinance, law, or regulation of any governmental body or of any public authority or official thereof having jurisdiction, except to notify Owner promptly, or forward to Owner promptly, any complaints, warnings, notices, or summonses received by Manager relating to such matters. Owner represents that to the best of Owner's knowledge, the Facility and all such equipment contained therein comply with all such requirements, and Owner authorized Manager to disclose the ownership of the Facility to any such officials. 13.8 Notices. All notices provided for in this Agreement shall be in writing and served by registered or certified mail, return receipt requested, postage prepaid, at the following addresses until such time as written notice of a change of address is given to the other party. If to Owner: Board of County Commissioners for Collier County, Florida Division Director: Sean Callahan, Deputy County Manager Division Name: Office of the County Manager Address: 3299 Tamiami Trail E., Suite 202 Naples, FL 34112 County's Contract Administrator: Marissa Fahey, Senior Operations Analyst Telephone: 239-252-4380 E-Mail: Marissa.fahey(2colliercountyfl.pov If to Manager: Sports Facilities Management, LLC Attention: Jason Clement, Manager 600 Cleveland Street, Suite 910 Clearwater, FL 33755 Email: iclement@slortsfacilities.com with a copy to: Bruce Rector General Counsel Sports Facilities Management, LLC 600 Cleveland Street, Suite 910 Clearwater, FL 33755 Email: brector@sportsfacilities.com 13.9 Headings. All headings and subheadings employed within this Agreement and in the accompanying schedules and exhibits are inserted only for convenience and ease of reference and are not to be considered in the construction or interpretation of any provision of this Agreement. 13.10 Force Maieure. Any delays in the performance of any obligation of Manager under this Agreement shall be excused to the extent that such delays are caused by Acts of Nature and other causes falling within the definition of force majeure as defined herein that are not within the control of Manager. In such ITN #21-7898 Packet Pg. 287 11.J.1 instances, and any time periods required for performance shall be reasonably extended accordingly, subject to advance notice and approval by the Owner. 13.11 Entire Agreement. This Agreement, including any specified attachments, constitutes the entire agreement between Owner and Manager with respect to the management and operation of the Facility and supersedes and replaces any and all previous management agreements entered into or/and negotiated between Owner and Manager relating to the Facility covered by this Agreement. No change to this Agreement shall be valid unless made by supplemental written agreement executed and approved by Owner and Manager. Except as otherwise provided herein, any and all amendments, additions, or deletions to this Agreement shall be null and void unless approved by Owner and Manager in writing. Each party to this Agreement hereby acknowledges and agrees that the other party has made no warranties, representations, covenants, or agreements, express or implied, to such party, other than those expressly set forth herein, and that each party, in entering into and executing this Agreement, has relied upon no warranties, representations, covenants, or agreements, express or implied, to such party, other than those expressly set forth herein. 13.11.1 This Agreement consists of the following component parts, all of which are as fully a part of the Agreement as if herein set out verbatim: Invitation to Negotiation #21-7898, including attachments and Addenda, Manager's Proposal, Insurance Certificate(s), Exhibit A Scope of Services; Exhibit A-1, Landscape Scope of Services; Exhibit A-2 Janitorial Scope of Services; Exhibit B Performance Criteria; Exhibit C Manager's Compensation; Exhibit D Operating Budget; Exhibit E Pro -Forma; and Exhibit F Key Personnel and Fixed Payroll Compensation, attached to this Agreement. 13.12 Rights Cumulative; No Waiver. No right or remedy herein conferred upon or reserved to either of the parties to this Agreement is intended to be exclusive of any other right or remedy, and each and every right and remedy shall be cumulative and in addition to any other right or remedy given under this Agreement or now or hereafter legally existing upon the occurrence of an event of default under this Agreement. The failure of either party to this Agreement to insist at any time upon the strict observance or performance of any of the provisions of this Agreement, or to exercise any right or remedy shall not be construed as a waiver or relinquishment of such right or remedy with respect to subsequent defaults. Every right and remedy given by this Agreement to the parties may be exercised from "time to time" and as often as may be deemed expedient by those parties. 13.13 Applicable Law. The execution, interpretation, and performance of this Agreement shall in all respects be controlled and governed by the laws of the State of Florida. Any civil action or legal proceeding arising out of or relating to this Agreement shall be brought in the courts of record of the State of Florida in Collier County or the United States District Court, in Fort Myers, Florida. Each party consents to the sole and proper jurisdiction of such court in any such civil action or legal proceeding and waives any objection to the laying of venue of any such civil action or legal proceeding in such court. 13.14 Acknowledgement. The parties hereto acknowledge that they have been provided with a copy of this Agreement for review prior to signing it, that they have been given the opportunity to review it prior to signing it, that they have been given the opportunity to have this Agreement reviewed by their attorney prior to signing it, and that they understand the purposes and effect of this Agreement. 13.15 Severability. If any provision or provisions of this Agreement shall be held to be invalid or unenforceable, such invalidity or unenforceability shall not affect any other provisions of this Agreement, and this Agreement shall be construed and enforced as if such provision or provisions had not been included. 13.16 Intellectual Property. Owner acknowledges that Manager has certain intellectual property, ITN 421-7898 Packet Pg. 288 11.J.1 trade secrets and proprietary business techniques ("Intellectual Property") that it will on behalf of Owner to meet its obligations under this Agreement. Owner acknowledges that it obtains no ownership rights whatsoever in the Intellectual Property and, upon termination of this Agreement, Manager shall retain all rights to the Intellectual Property and remove such Intellectual Property from the Facility and its operations. For purposes of this Agreement, the term Intellectual Property shall include, without limitation, analytical tools and documented procedures for forecasting, performance tracking, operational and marketing systems that are unique to Manager's approach, staff training programs, program curriculum and agendas, rights to certain discounts or programs that Manager has negotiated for Manager -operated facilities, and other intellectual property which Manager has previously introduced to the Facility and of which Manager is an author. 13.17 Public Records. To the extent required by law existing at the time this Agreement is entered, Manager shall comply with the Florida Public Records laws expressed at F.S. § 119.0701(2)(a)-(b) as stated as follows: IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: Division of Communications, Government and Public Affairs 3299 Tamiami Trail East, Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8999 Email: PublicRecordRequest(a,colliercountyfl.gov The Manager must specifically comply with the Florida Public Records Law to: (a) Keep and maintain public records that ordinarily and necessarily would be required by the Owner (b) Provide the public with access to public records on the same terms and conditions that the Owner would provide the records and at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. (c) Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law. (d) Meet all requirements for retaining public records and transfer, at no cost, to the Owner, all public records in possession of the Manager upon termination or expiration of this Agreement and destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. All records stored electronically must be provided to the Owner in a format that is compatible with the information technology systems of the Owner. ITN 421-7898 Packet Pg. 289 11.J.1 13.18. No Improper Use. The Manager will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral, or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order, or regulation, or of any governmental rule or regulation now in effect or hereafter enacted or adopted. In the event of such violation by the Manager or if the County or its authorized representative shall deem any conduct on the part of the Manager to be objectionable or improper, the County shall have the right to suspend the Agreement of the Manager. Should the Manager fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty-four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Manager further agrees not to commence operation during the suspension period until the violation has been corrected to the satisfaction of the County. In addition, the Manager shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted. The Manager agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Manager. 13.19. Dispute Resolution. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Manager with full decision -making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed -upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Manager with full decision -making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 13.20 Order of Precedence. In the event of any conflict between or among the terms of any of the Contract Documents; the terms of the Agreement and the Additional Terms and Conditions shall take precedence over the terms of all other Contract Documents. To the extent any conflict in the terms of the Contract Documents, including the Owner's Board approved Executive Summary, cannot be resolved by application of the terms of the Agreement and Additional Terms and Conditions, the conflict shall be resolved by imposing the more strict or costly obligation under the Contract Documents upon the Manager at Owner's discretion. 13.21 Security. The Manager is required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Manager shall be responsible for all associated costs. If required, Manager shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state, and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Manager shall be required to maintain records on each employee and make them available to the County for at least four (4) years. All of Manager's employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Manager ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Manager during the time period in which their background check is valid, as discussed below. All technicians shall have on their shirts the name of the Manager's business. ITN 421-7898 Packet Pg. 290 11.J.1 The Manager shall immediately notify the Collier County Facilities Management Division via e-mail (DL- FMOPS@colliergov.net) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. Failure to notify within four (4) hours of separation may result in a deduction of $500 per incident. 13.22 Assumption Clause. In the event of the termination of this Agreement. The County will make best efforts to accommodate any existing events that have an active reservation at the Facility or another County facility. 13.23 Proiect Publicity. Any news release pertaining to the services performed by the Manager pursuant to this Agreement must recognize the contribution of the County as a funding source and should be coordinated with the County's Communications and Customer Relations Division prior to publication. The Manager shall recognize the County for its contribution in all promotional materials and at any event or workshop for which County funds are allocated. 13.24 Subcontractors. The Manager shall be responsible for all work and all expenses required to perform the services set forth in this Agreement, subject to reimbursement from the County pursuant to this Agreement. a. The Manager may, as appropriate and in compliance with applicable laws. subcontract the delivery of the services for the Facility; provided, however, that the Manager will be solely liable to the subcontractor for all expenses and liabilities incurred during such subcontract subject to appropriate reimbursement of Manager pursuant to this Agreement. b. Any and all subcontracts executed for the Facility shall include provisions whereby the Manager and the subcontractor agree to abide by all local, State, and federal laws and indemnify and hold harmless the County consistent with the same provisions required of the Manager in the Agreement. I3.25 Data & Records Management. The Manager shall keep and maintain records required to operate and perform services to the Facility. Upon request from the County, the Manager shall make those records available for inspection. Upon expiration or termination of this Agreement, the Manager will transfer, at no cost to the County, all records with respect to the operation of the Facility by Manager that are in possession of the Manager or keep and preserve public records with respect to the operation of the Facility by Manager during the term of this Agreement that are required by the County to perform the service. If the Manager transfers all public records to the County upon expiration or termination of this Agreement, the Manager shall destroy any duplicate public records that are confidential and exempt from public records disclosure requirements. If the Manager keeps and preserves public records upon expiration or termination of this Agreement, the Manager shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the County upon request from the County's custodian of public records in a format compatible with the information technology systems of the County. (signature pages to follow) ITN 921-7898 Packet Pg. 291 11.J.1 IN WITNESS WHEREOF, the Parties hereto, by an authorized person or agent, have executed this Agreement on the date and year first written above. ATTEST: Crystal K. Kinzel, Clerk of the Circuit Court and Comptroli�r By: Dated: (SEAL) si��atu� only. Ap ed as to Form a d Le lity: Scott R. Teach, Deputy County Attorney BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA By: // &1" .4 IL4 ✓/ 4L V4 f K, : / ITN #21-7898 Packet Pg. 292 SPORTS FACILITIES MANAGEMENT, LLC Manager's Witnesses: A Florida limited liability company Manager By: ft- Ma ger's First fitness Sign Pe Jason Clement. Manager Bob Stout TType/print signature and titleT Type/print witness names' Manager's S nd Witness Kelly Baine TType/print witness namet ITN #21-7899 Packet Pg. 293 11.J.1 Exhibit A Scope of Services 1.1 The Manager shall be responsible for studying area demographics and associated metrics to provide input to the Facility's "mix" of facilities and types of events supported. Due to the tremendous investment, the County will heavily scrutinize business and marketing plans and models to ensure they are reasonable, realistic, and sustainable. 1.2 The Manager shall conduct a project feasibility study in an effort to determine early issues (i.e., traffic, parking, location, permitting issues, etc.), identify any features that could adversely affect the successful operation of the Facility, and communicate it to Owner. 1.3 The Manager shall review and evaluate land/project site options, design and assist the County in determining features and amenities on the Facility to ensure positive revenue growth. 1.4 The Manager shall develop an annual analysis of the Facility's economic impact on the local economy, the regional economy, and otherwise, through added jobs, taxes, tourism, etc. Consulting and Assistance During Design and Construction of the Facility 1.5 The Manager shall assist the County delivery team (staff, consultants, engineers, architects, and senior management) in developing the final project concept and assist in its implementation. The Manager shall coordinate efforts and ensure that it promotes and adheres to the final approved concept and scope of work. Management, Operation, Advertising and Marketing of the Facility 1.6 The County views its relationship with the Manager as critical to the credibility, viability, and financial success of the Facility. 1.7 The Manager shall run, market, solicit, advertise, and conduct public relations activities for leagues, sporting events, concerts, tournaments, and other gatherings, including special events of substantial size and scope to maximize use of the Facility at no extra cost to the County. 1.8 Facility is owned and maintained by the County. This will include capital investment and improvements. 1.9 The Manager shall supply landscape maintenance and janitorial services as an aspect of facilities maintenance; See Exhibit Al and A2. 1.10 Manager shall create an annual marketing plan for the Facility. 1.11 Manager shall follow County travel policies. 1.12 Manager will conduct backend accounting, sales, operations, and marketing support services. 1.13 Additional hires, beyond that provided for in the Manager's Pro Forma/Proposal, shall require County approval. Hiring will include everything necessary to run the Facility. 1.14 Manager will collaborate and coordinate with the County's Parks and Recreation Department and Convention and Visitors Bureau to reduce duplication of efforts. ITN #21-7898 Packet Pg. 294 11.J.1 1.15 Manager shall manage and run unforeseen additions or changes to the Facility as there may be future amenities not in the original plan and it will be expected to manage, operate, and provide oversight. Additions may include, but are not limited to: obstacle course, beach volleyball course, hockey rink, or quiet space. 1.16 Manager shall manage a hotel booking service for Facility events that is capable of securing room blocks with local hotels, which includes an online booking solution, and is capable of pre and post event reporting on room nights and revenues. Manager shall provide monthly reports on the anticipated expected revenue to be derived from this platform. The County reserves the right to place cost controls on room booking models. 1.17 Manager shall run, advertise, and market The Factory, a separate aspect of the whole Facility, that includes: • National Fitness Court Programming — Free to the public • Open Air Classroom • Membership based: Open Air/Functional Fitness o Fully functioning fitness -based membership space with full group class offerings o May sub -contract work as need, with County approval, branding must remain intact. • The Lake trail with workout stations 1.18 Manager shall run, advertise, and market The Cove — food truck bar and pavilion, a separate aspect of the whole Facilily, that includes: • Vendor management • Health department upkeep • Food truck management and operations • Permit/License Management • Coordination with tournament/event schedule, along with normal operating hours best fit • Concessions for other locations — outside of events. ITN 421-7898 Packet Pg. 295 11.J.1 Exhibit A-1 Landscaping Scope of Services Full -Service landscaping shall include the following items: General Services The work includes but is not limited to: mowing/edging, weed control, general site trimming/pruning, turf fertilization, pest control, shrub care, shrub/palm fertilization, irrigation maintenance, aeration/top dress of specified areas, sod replacement and installation, tree removal, mulching, special projects, and additional services as requested. Service Schedule The frequency of routine service (mowing, edging, trees/shrubs/other plant material maintenance, weeding, pest control and other associated landscape maintenance services outlined under the scope) will be as follows, but is subject to change as needed: • May — October (6 months) = Once a week • November— April (6 months) = Once every other week. The Manager shall develop a consistent schedule in which services will be completed in a maximum two-day timeframe between Monday and Thursday (no services will be performed on Friday — Sunday) unless specific variances are approved in advance by the County's Contract Administrator or designee. Monday and Tuesday to be preferred maintenance days. Full annual schedules of proposed days for service shall be submitted to the County at the beginning of the contract and updated if there are any changes throughout the term(s) of the contract. Mowing Prior to mowing, the Manager shall be responsible for the removal and disposing of all trash and debris including, but not limited to, palm fronds, horticultural and non -horticultural debris, leaves, rocks, paper, tree branches and limbs, shrubbery, and other miscellaneous objects on the ground in the service area to include the right-of-way. The number of mowing services may be modified by the County depending upon seasonal conditions. Mowing and edging shall include park medians and areas along the outside edge of the sidewalks of adjacent properties. The Manager shall ensure all trash and debris is disposed of the same day and areas with pavement and curbing shall be clear of all grass clippings from mowing. Swale areas shall be mowed throughout the entire year. If mowing is not possible and the swales are full of water, the swales must be addressed at every service to reduce the height of the weeds to 12" above the water. Side of the road, a full mowing service shall include side of the roadway mowing and edging, all swale areas, and side of right-of-way trash removal. Maintenance of Traffic (MOT) may be requested on an as needed basis. MOT certification may be requested. Mowing ahead signs are required when mowing services are being performed. It is the responsibility of the Manager to be familiar with the type of grasses and mowing expectations at specified location. Bimini Bermuda Sod Maintain an average height of one (1) inch. Mow with a reel mower. Mowing frequency is typically once weekly in the summer months. If areas are desired to be mowed more frequently the County's Contract Administrator or designee shall request an increase. Scalping (hard cutting of the sod to the thatch layer) annually is recommended. Sand application may be necessary on any low areas discovered during the scalping of sod. Maintain a clean mowed edge. Will not use herbicide to maintain edge treatment of sod. ITN #21-7898 Packet Pg. 296 11.J.1 Bahia Sod Mow weekly or every other week during summer as requested by the County. Mowing may be less frequent during dry season months. Maintain a mowed edge. Will not use herbicide to maintain edge treatment of sod. Bahia grass shall be cut at a height of 3.5 inches. Edging Edging is required in all turf areas around isolated trees, valve boxes, shrubs, signposts, utility holes, etc. where they exist. All debris on streets, sidewalks, or other areas, resulting from edging, shall be removed. No herbicide will be used for edging. Mechanical edging of the turf shall be done with each mowing along all sidewalk edges, back of concrete curbs, around all plant beds, utility service boxes, streetlight bases, signposts, headwalls, guardrails, timer pedestals, posts, and trees. Trash Removal Before mowing turf areas, the Manager shall remove all debris trash from the service site. Park trash removal for each service for all site areas shall be cleaned by removing all trash or debris which shall include, but not limited to the following: paper, bottles, cans, other trash, and horticultural debris. Disposing of trash and debris must be at a proper landfill or disposal site at no additional cost to Collier County. Street Cleaning Sidewalks, curbing, and gutters to include the four (4') foot area from the face of the gutters and curbs, turn lanes, medians, and sidewalk areas shall be cleaned the same day as the mowing service to remove any accumulation of debris or objectionable growth to maintain a neat and safe condition. Sidewalks shall be blown clean. Grass clippings or other debris shall not be blown on other adjacent property or accumulate on right of way areas, paved areas, traffic, or roadways. Blowing shall be directed toward the existing landscape median or grass. Weeding Weeding of plant beds, rock areas, sidewalks (asphalt, concrete paver), guardrail bases, curb joints and other mulched areas by chemical and/or hand removal and must be performed weekly or as necessary to provide a weed - free and well -maintained area. The Manager shall remove all weeds by hand with or without using a chemical treatment. If chemicals are used, they shall be Roundup or equivalent around plants, etc., but to be used in such a manner as to not damage existing plant material. The Manager will remove all weeds from sodded/grass areas using appropriate method. The Manager will use chemical treatment along synthetic turf grass edges. • A Florida Pesticide Applicator Licensed is requested. Perennial Peanut Maintain weed free. Hand pull weeds. Edge runners along bed edges with metal edger. Will not apply herbicide or maintain edges with herbicide. General Site Trimming/Pruning General site pruning shall be defined as the pruning of any plant's foliage height that is ten feet (10') and below. Shrub pruning should be done at a minimum of every 6 weeks throughout each park for all shrub types that require pruning so that landscape gives the appearance of continuity throughout that park project area. Groundcovers and shrubs shall be maintained at the required height as specified by the County's Contract Administrator or designee up to a maximum height of thirty-six inches (36"), with the exceptions of sight windows where the height shall be maintained at a maximum of eighteen to twenty-four inches (18"- 24"). Shrubs and plant material shall not grow over the curbing and into the roadway or parking area. Shrubs and trimming, as described above must be completed. Will consult an arborist for canopy trimming, thinning and in the event of diseased trees. Avoid use of a gas -powered hedge trimmer where possible. Hand clip specimen and ornamental shrubs. The intent of the shrubs and ornamental plantings on site is to maintain a natural shape and character. Trees shall not be pruned ITN #21-789s Packet Pg. 297 11.J.1 into balls. Hedges shall not be topped or maintained as clipped hedges or topiary Canopy and Ornamental Trees Shall be pruned to encourage a natural appearance desired shape. Cathedral live oaks shall be open branching as well as clear out the center of the tree to help with air circulation and overcrowding branches. Bridal Veil Trees to be allowed to develop into their natural vase shape. Pink Tabebuias to be allowed to obtain their natural shape. Will not only trim around the outside circumference of the tree. Recommended annual trimming should be kept to about 25% of the tree canopy. Hard cutting is stressful on the tree and does not help them survive storms. Will perform pruning in spring and summer for best recovery. Palms Royal Palms shall be kept clean and free of brown fronds and or boots at all times. Sylvester Palms / Silver Bismarck Palms and all non- self -shedding palm varieties shall be trimmed once annually to remove the bottom brown palm fronds. All seed heads shall be removed prior to ripening to prevent falling fruit and staining of surfaces below. Flowering trees and shrubs Shall be trimmed after they have flowered. Hard trimming shall occur in the summer months. Trim seasonal grasses spartina / muhly / fakahatchee once annually to 6" from the ground in the beginning of rainy season. Pest Control/Integrated Pest Management (IPM) Inspect and treat plant material, applying pesticide when pests reach damaging thresholds to include the lake banks. All pesticides and herbicides to be applied by a licensed professional and shall follow the application methods and rates as listed on each individual manufacturer product specification sheet. Apply during cooler hours of the day as mid -day heat can contribute to burning or damage of plants. Best Practices to Avoid Disease and Fungus Florida weather provides year-round opportunities for fungus. The Manager will prevent this by: • Keeping mulch away from the base of plants and trunks. • Trimming overgrown plants to allow for air to circulate. • Monitoring for aphids/ mealy bug/ thrip on shrubs, specimen plantings and ornamental grasses. • Monitoring for webworm or nocturnal caterpillars on bougainvillea — will treat with Orthene or similar product with caution label. • Water landscape beds in the morning hours to allow plants to dry throughout the day. Bimini Bermuda Sod Pest Control Recommendation Dollar spot is possible but is mostly a problem in bermuda that has low fertility levels. Sod webworms and army worms are a threat, mostly in warm rainy months and is easily killed but harder to eliminate or prevent. Grass appears thin and "mowed down" when it has not been mowed, due to worm damage. Bermuda grass mites can occur some years in the dry winter months. Watch for mole crickets and grubs in April and May. Fire ant mounds shall be treated four (4) times per year and will include turf, walkways, and parking medians. Any spot treatments will be done on an as needed basis. General Fertilizer Recommendations The Manager shall follow all State of Florida and Collier County Fertilizer Ordinances at the following links: httn://www.lea.state.fl.us/statutes/index.cfm?Ann mode=DisDIav Statute&URL=0500-0599/0576/0576.html https://www.colliercount�fl.p-ov/ our-government/divisions-s-zlzoning-division/watershed-mana eg ment- ITN #21-7898 (A� Packet Pg. 298 11.J.1 plans/collier-county-florida-friendly-fertilizer-ordinance All fertilizers to be applied at rates as listed by manufacturer. Will keep fertilizers off impervious surfaces. Fertilize blooming plant materials three (3) times a year at approximately four -month intervals. Shrubs and groundcovers: a minimum 75% slow release, 8-2-12 or 13-3-12 or similar product is recommended. Fertilizers should have organic nitrogen content of 50% and contain added sulfur and iron. Palms will benefit from additional application of magnesium sulfate, manganese sulfate, and sulfate potash magnesia on an annual basis. Will not apply fertilizer close to the trunk; apply at palm drip line where possible. Hibiscus require additional iron. Annual application of chelated iron is recommended. Bird of Paradise and bougainvillea require high concentration of organic fertilizer such as turkey litter or compost. Turf Fertilization Monthly fertilization program will follow University of Florida IFAS recommendations based on the turf at specified location. See link below: https:Hedis.ifas, ufl. edu/1h014#:-:text=A%20recent%20revision%20oP/a20the,be%20made%20during%20the%2 Ofall. Bimini Bermuda Sod Fertilization Recommendation 15-0-15 or 12-0-12, 50% slow release with minors is a common golf course ratio. Four pounds of Nitrogen (N) per 1000 SF annually, (preferably 4 times per year). During the Collier County summer fertilizer lock out period foliar iron treatment is helpful. The Manager will follow the Collier County Fertilizer Ordinance. Summer rainy season is an important time to build strong turf when it is growing the most. Spot fertilization can be very helpful in high traffic wear spots. Shrub Fertilization Annual Fertilizer applications based on IFAS recommendations. Palm Fertilization Annual Fertilizer applications per year based on WAS recommendations and general recommendations as outlined above. Landscaped areas within 30 feet or large established palms shall be fertilized with an 8-2-12-4 Mg with tungsten (W), potassium (K) and magnesium (Mg) being in slow -release form. The fertilizer shall also contain 1-2 percent iron (Fe) and manganese (Mn) plus trace amounts of zinc (Zn), copper (Cu) and boron (B). Any product to be used near palms in landscaped areas shall be approved by the Contract Manager before use. Shrub IPM Inspect and treat plant material, applying pesticide when pests reach damaging thresholds. Irrigation Maintenance The Manager shall inspect the irrigation system bi-weekly, per industry standard. The Manager shall report any broken sprinkler system parts or damage to County property found immediately to the County's Contract Administrator or designee for repair. The Manager is responsible for broken systems or parts and is required to repair the damage at no charge to the County. The Manager shall inspect and test rain shut-off devices and other components and zones in the irrigation system monthly and shall reset zone times accordingly. Minor adjustments and repairs such as head/emitter cleaning or replacement, filter cleaning, re -aiming of heads to keep water out of the street, small leaks, and minor timer adjustments shall be made. The Manager, shall in perpetuity, allow for the application of/z inch - 3/4 inch of water per irrigation cycle. During regular service times, the Manager will note and report to the County any symptoms of inadequate or excessive irrigation, drainage problems, etc. ITN #21-7898 Packet Pg. 299 11.J.1 Bimini Bermuda Sod Irrigation Recommendations Typically, three (3) times per week. Watch for hot spots in dry periods and adjust zone timing, or possibly add a larger flow head if just one (1) area shows hot spots. This will be adjusted seasonally depending on the weather pattern. Repairs or system service beyond the above scope will be charged to the County on a time and material basis for actual repairs only, not for the full monthly check if repairs are made at that time. The Manager will notify the County of the nature of the problem before repairs are made. Aeration/Top Dress Aeration and top dressing of areas shall be done once per year. Depending on traffic and use; high traffic areas may require this more than Ix per year. Aeration and top dress of Bermuda Grass Aeration and top dress with 5/8th tines at 2 — 2.5 inch spacing at least once a year for the first two years. As the turf ages more organic material or thatch accumulates in the soil profile. The older the grass, the more you should try and aerate to eliminate compaction and organics from the soil. It would be ideal to pull plugs from aerating followed with a heavy topdressing. This should also be followed with some sort of drag mat to push the sand into the aerated holes. Mulching Plant Beds, jogging paths, parking lot heads, and all other mulched areas shall be mulched twice per year (once in October and once in April/May). The mulch product shall be "Pro-Euc" and shall be prepped prior to mulching so mulch allows percolation. Mulch will not be placed against trunks of palms, trees, and plants. Mulch shall be kept six (6) inches away from the trunk of the tree or palm. After application, mulch needs to be removed from impervious areas. The mulch shall be placed to provide a three-inch (3" +) non -compacted or unsettled depth measured from the existing soil grade. Touch ups may be required if there is a heavy rain. Specialty plant beds in high traffic areas may utilize a mocha brown rubber vigoro mulch for aesthetics. Native yard areas do not require annual mulching. Mulching around the lake perimeter, in landscape beds, are also be included in the proposal. Proposal will be provided if areas keep washing out and we need to replace with stone or other materials. General Maintenance Recommendations Royal Palms Royal Palms shall be kept clean and free of brown fronds and or boots at all times. Support stakes on royal palms planted with bougainvillea shall be removed in December, following hurricane season to allow bougainvillea to grow around the trunks. Refer to bougainvillea section below. Fertilize as part of regular fertilizer program. Bromeliads Blooming occurs in different stages, seasons and naturally the parent plant will slowly die after blooming. As the parent plant slowly dies, offsets/pups will also grow to start over. Remove dead parent plans every few months. Separate and plant new pups in areas where parent plans have expended to infill beds to maintain full appearance. The Neoregelia and Aechmea species were selected due to their full sun light tolerance. However, extremely dry conditions can stress and cause blanching, sunburn spots or holes on leaves. Run irrigation during dry conditions more frequently to keep roots moist and to prevent stress. Hand clip stressed leaves during regular maintenance activities. Fertilize with dilute, soluble fertilizer at about 1/8 to the strength on the label with a 20-10-20 (Peat Lite Special) or 20-10-30 as per species requirements. Do not over fertilize in the winter months. Will not allow bromeliads to rrN #21-7898 O Packet Pg. 300 11.J.1 become completely dried out. Dombeya Hard trim up to two times per year due to fast growing rate. Will hard trim at beginning of rainy season to reduce weight and mass on plants during wind and rain events. Trim to 4' from ground. Maintain 6-8' width and diameter when in full bloom. Bougainvilla Train to height of 8'-10' feet on Royal Palm Trunks (tallest possible to be maintained without use of ladders) to create columns of color, foliage to ground. Support with ties around trunk (rope or dark green tie tape). Check ties annually to ensure no girdling of trunk as palms mature. Power -sheer bougainvillea during the summer. Cut no more than V off the trunk and trimmed at 6' to top. Stop sheering from November until June or beginning of summer rainy season. Cut stems/shoots that extend 18" from trunk. Keep trimmed away from walkways. Once stakes are off the royal palms, train some of the bottom vines to the sides (east and west) for full column effect. Bulbine Deadhead spent flower stalks as needed. Will not over -water. Perennial Peanut Maintain weed free. Hand pull weeds. Edge runners along bed edges with metal edger. Will not apply herbicide or maintain edges with herbicide. Mow once a year to height of 3" during rainy season. Burle Marx Philodendron Philodendron runners may need to be pruned back from overtaking specimen bromeliads or from growing over landscape lighting from time to time. Will clip with hand pruners. Stakes Will remove all large tree and palm stakes and support ties within one year of installation. Remove stakes on ornamental or specimens six months after installation or following hurricane season. If any shifting or settling of root ball or trunk occurs inspect tree or shrub for health and quality. Remove and replace any trees/shrubs that have root rot or defects. Irrigation Pump System Preventative Maintenance Work shall be performed four (4) times per year and will include the following_ 1. General pump station cleaning — Exterior/Interior = Pressure wash/Vacuum 2. Inspect hydraulic connections and check for proper torque 3. Lubricate centrifugal pump bearings and inspect pump shaft seal for wear / leaks 4. Inspect fan, heater and pressure transducer/gauges and clean air filters 5. Inspect / torque electrical connections on pump controls 6. Test -run pump system to ensure proper operations from min. to max. flows 7. Confirm Variable Frequency Drive (VFD) parameters and tune as required 8. Pressure clean and inspect Auto -Flush Filter System (If equipped) 9. Inspect pump intake/discharge system, cleaning intake screen as needed Notes: 1. Scope of work is limited to inspection of the irrigation pump system and warranty repairs. 2. Additional repairs identified during each inspection must be authorized by a representative of the County 3. Each inspection will be documented with a completed check list. 4. The Manager is not responsible for electrical surge or existing damage caused by neglect. 5. Preventive Maintenance intervals shall be adjusted based on changes in site conditions. 6. The Manager is not responsible for water source quality (i.e., debris, pH, staining and etc.). 7. The Manager will respond within 36 hrs.(weekdays) to service requests outside of this agreement. ITN 421-7898 Packet Pg. 301 11.J.1 Exhibit A-2 Janitorial Scope of Services Paradise C'nnst 4nnrts Fncility .ianitnrial Location Services Days Sq. Feet Event Specific; AS NEEDED; Labor/ supplies Welcome Center Interior 3xs; MWF 6597 Event Specific: Before, during, & after Welcome Center Exterior Restrooms 7xs 848 Event Specific: Before, during, & after Market Interior 3xs; MWF 553 Vvent Specific: Before, during, & after Market Exterior Restrooms 7xs 798 lEvent Specific: Before, during, & after Ticket Booth 3xs; MWF 143 lEvent Specific: Before, during, & after Maintenance 3xs; MWF 3015 Event Specific: Before, during, & after Satellite Restrooms 7xs 1811 Event Specific: Before, during, & after Cove Restrooms 7xs 132 Event Specific: Before, during, & after Stadium I" floor locker rooms 2xs; MF 2146 Event Specific: Before, during, & after Stadium 1" floor exterior restrooms 2xs; MF 3612 Event Specific: Before, during, & after Stadium 2" d Level Restrooms 2xs; MF 271 Event Specific: Before, during, & after Stadium Suites & Main Corridor 2xs; MF 3919 Event Specific: Before, during, & after Stadium Elevator vestibules and stairwells 2xs; MF 924 Event Specific: Before, during, & after N/S Stadium Concessions TBD 1102 Event Specific: Before, during, & after Stadium Commissar 2xs; MF 348 Event Specific: Before, during, & after Stadium First Aid/Security 2xs; MF 393 Event Specific: Before, during, & after Stadium total TBD 12715 Event Specific: Before, during, & after Daily General Tasks • Empty all personal waste baskets, to be disposed of to the site's dumpster. • Clean and vacuum all carpeted areas • Remove any gum, tar, or other foreign matter from floors within 25' of entrance exterior • Sweep and damp mop all hard surface floors • Spot clean walls. Clean light switches, doors, handles, display cases, elevators/panels, counters shelves and laminated plastic services. • Clean and sanitize drinking fountains Restroom Tasks • Clean sinks with detergent/disinfectant • Clean counters with detergent/disinfectant • Supply and resupply paper towels, soap, toilet tissue, seat covers, feminine hygiene products, etc. • Clean all stall walls, doors, exposed tile, shower walls, and walls around urinals and toilets with detergent/disinfectant • Clean out urinal screens on a bi-weekly basis • Clean toilets under basins, around toilets and urinals using detergent/disinfectant • Damp wipe ledges • Clean and polish mirrors, soap dispensers, washbasin, and all plumbing fixtures • Sweep and then wet mop floors using detergent/disinfectant ITN #21-7898 Packet Pg. 302 11.J.1 • Clean all door handles inside and out • Report any maintenance issues to the Collier County Maintenance supervisor Entry Tasks • Sweep and pick up inside and outside entrances within a radius of 25 ft. • Empty and install new black or white liner bag in trash cans, if necessary. • Clean entrance door handles, inside and outside • Shake and sweep down exterior/interior floor mats • Empty cigarette receptacles • All doors, door handles, sliding and glass panels shall be cleaned with damp cloth • Vacuum all pedigrid systems • Clean all security blue boxes (Security call boxes that are located at most entrances to county buildings). Weekly General Tasks as part of the relZular daily service • Dust all horizontal (excluding desktops/monitors/phones) and vertical surfaces that are readily available and visibly require it. • Clean all doors, frames, kick and push plates with damp cloth • Clean all A/C vents reachable with extension rod • Sweep and damp mop all stairs and landings • Damp wipe ledges • Clean and polish mirrors, soap dispensers, wash basin and all plumbing fixtures • Sweep and then wet mop floors using detergent/disinfectant • Clean all door handles, inside and out • Report any maintenance issues to Collier County Maintenance Supervisor Monthly General Tasks • Dust all ceiling fans, top of bookcases, etc, anything reachable with an extension rod • Wash/wipe down building lobby walls and high traffic areas, if necessary • Wipe down all non -upholstered furniture • Dust blinds (vertical and horizontal) General Tasks: Quarterly (every 3 months) as part of daily service • Strip and refinish all hard floors — including but not limited to hallways, lobbies, elevators, restrooms, and open offices, etc. (schedule with building occupants) • Clean all grout in tile flooring to maintain original grout color General Tasks: Bi-yearly (Every 6 months) as part of daily service • Vacuum office partitions (if necessary) • Clean exterior I" floor windows and interior windowpanes on all buildings • Steam clean upholstered furniture as requested by County personnel within each facility. • Truck mount or backpack hot water or steam extract all carpets and pedigrid systems in all buildings or use dry cleaning method at client's request Detailed Cleaninjz Specifications Detailed Specifications - The following information is a detailed explanation of the minimum expected on each task. 11 N #21-7898� Packet Pg. 303 11.J.1 Trash Removal The Manager shall include the cost of trash removal and the black or white plastic liners in its unit price. The County shall provide dumpsters or compactors at each site. The Manager shall provide appropriate equipment for office trash removal to avoid the possibility of floor damage due to the dragging of trash bags or containers through buildings. Any damage to carpets and floors caused by dragging bags or containers will be repaired or replaced at the Manager's expense. The Manager will immediately clean any dragging stains on carpet or concrete. No drag lines will appear while emptying inside or outside garbage. Recyclable Material Removal The Manager shall instruct its employees to ensure that all materials remain separated, as any mixing of materials shall impair the possibility of recycling. All recycling shall be placed in outside receptacle, loose, not in plastic bags. All recyclable materials and their revenues are the property of Collier County. The removal of all recyclable materials shall conform to all applicable Federal, State, or Local laws. Vacuuming Carpets All carpeted areas shall be totally and completely vacuumed each service day( NO EXCEPTIONS) leaving them free from visible dirt and debris. Special attention shall be paid to baseboards and corners. All carpeted areas shall be vacuumed using motorized vacuum with brush/ beater bars with a hepa- filter 0.3- micron filtration system and dual motors. The County requires that the system meets or exceeds the stated vacuum requirements. Currently, all sites have vacuums that are available for use until replacement is necessary, then the Manager is responsible for replacement with appropriate filtration system and must provide information on vacuum model to Facilities for approval. All stains must be removed each night. If stain cannot be removed, the area stained shall be reported in writing to the Maintenance Supervisor within twenty- four (24) hours. Basic Cleaning All washable surfaces, including but not limited to office furniture, office partitions, counters, stainless steel, around light switches, window sills, bulletin boards, shelves, display cases, laminated plastic surfaces, elevators and elevator panel boards, shall be cleaned using a micro- fiber cloth dampened in an all- purpose cleaner unless otherwise specified. All stair hand railings shall be cleaned weekly. Stairs shall be swept and wet mopped weekly. Interior/ Exterior Glass Cleaning All washable interior glass surfaces including but not limited to side panels, display case glass, glass walls and doors, and security/ privacy glass shall be cleaned on service days by a cloth dampened in a window cleaner. All Ist Floor exterior windows of each building shall be cleaned every six (6) months, or more often if needed. The interior panes of windows shall be cleaned every six (6) months; or more often if needed. Entry Cleaning Entrance area cleaning shall be performed on service days and shall include but is not limited to: All doors, sliding glass panels, and side windows shall be cleaned with a cloth dampened with glass cleaner. All debris including but not limited to paper, gum, leaves, cigarette butts and cobwebs shall be removed daily, both on the inside and outside of the entrance including all porches up to twenty- five (25) feet in front of EACH entrance. All door and window frames, doorknobs and push bars (inside and outside) shall be cleaned with a cloth dampened with an all-purpose cleaner. All pedigrid entry systems shall be vacuumed on service days. All pedigrid entry systems shall be deep extraction cleaned twice per year. Floor Mats All floor mats located in either the exterior or interior of the facility shall be swept on service days. Drinking Fountains All drinking fountains are to be cleaned on service days with a germicidal cleaner. The entire drinking fountain shall be free of streaks, stains, spots, smudges, scale and other obvious removable soil. ITN #21-7898 �. Packet Pg. 304 11.J.1 Sweeping/ Wet Mopping Hard Floors All hard surface floors shall be swept, using a microfiber dust mop and then damp mopped on service days. This includes but is not limited to elevator floors, restroom floors, office floors, and hallways. All Community Center hard surface floors shall be swept, and damp mopped every service day. Warning barricades (with dual language) shall be used always when any surface is damp. A micro- fiber mop shall be used for sweeping. For damp mopping, an all- purpose cleaner or germicidal cleaner shall be used. Ash Receptacles Wall -mounted ashtrays and floor -type ash receptacles within the area shall be emptied and returned to their locations. The wall mounted and floor -type receptacles with removable ashtrays in public areas shall be damp wiped with a cloth to remove evident soil. Any cigarette butts surround the receptacle within 10' will be picked up and disposed of. Dusting All horizontal surfaces less than ten feet (10') above the floor that do not require being damp wiped shall be dusted weekly using a microfiber dust cloth. No feather dusting allowed without exception. All picture frames, clock face glass, and any surface under eight feet (8') above the floor shall be dusted weekly. All AC vents (supply/ return) shall be cleaned weekly, if reachable with an extension rod. All ceiling fans and tops of bookcases (with no items) shall be cleaned monthly, if reachable with an extension rod. Doors All doors, door handles (front and back), door frames, and kick and push plates shall be cleaned every service day, or more frequently if needed, using a dampened micro- fiber cloth. All switch plates shall be cleaned including the area around them. Spray Buff Hard Floors All hallways, tile and terrazzo floors shall be spray buffed every three (3) months to maintain a high glossy uniform finish on the floor. All movable furniture and objects shall be moved out of the area. Locker and shower floors shall be scrubbed every three (3) months. County must be notified at least five (5) business days prior to scheduled cleaning. All furniture, waste receptacles, etc. must be returned to original positions after floors have been cleaned so employees can begin work the following morning. Vending Machines The surfaces of all vending machines, including the top, shall be cleaned weekly; or as needed. Walls/ Baseboards All walls and baseboards shall be spot washed as needed, unless otherwise specified in these specifications. Blinds All mini -blinds, vertical blinds and horizontal blinds shall be dusted monthly using a damp micro -fiber cloth or a vacuum cleaner with the proper attachment to remove all dust, smudges and dirt. No feather dusting permitted without exception. After cleaning, the mini blinds shall be straightened and returned to their original position. Dry Clean Carpets Dry cleaning may be substituted by extraction at the Facility Manager' s discretion. This is the preferred method for cleaning small spots daily. County must be notified at least five (5) days prior to schedule cleaning. ITN #21-7898 Packet Pg. 305 11.J.1 Strip& Refinish Hard Floors The hard floors in all closed and open office areas, hallways, lobbies, elevators, and all restrooms shall be stripped and refinished every three (3) months. Hosing of the floor shall not be permitted. County must be notified at least five (5) days prior to schedule cleaning. Furniture Fabric Cleaning All non- upholstered furniture shall be cleaned monthly. All upholstered furniture shall be steam- cleaned semi- annually as needed and requested by each individual division. Furniture surfaces and legs shall be cleaned as required. The fabric found on office partitions shall be vacuumed bi-annually. Deep Extraction Carpet Cleaning All carpets shall be cleaned twice (2) a year. All departments must be notified at least five (5) days prior to scheduled cleaning. Scheduling, Employee Work Hours and Wages The Manager shall be responsible for the scheduling of its employees to accomplish the tasks and cleaning requirements specified in the Specified Tasks and Frequency Schedule at the times designated by the building - cleaning schedules found in these specifications. Employee scheduling shall be enough (7 days) to allow for compliance with the Specified Tasks and frequency schedule as referenced above. The Manager has the prerogative to increase the number of employees on the job to ensure compliance with the contract specifications, at no cost to the County. Evening start -time for the Manager personnel shall be at 5:00 pm, unless otherwise arranged or designated. The Manager's employees shall not start earlier without the express consent from the Facility Manager and the Manager's supervisory personnel. In the event of evening meetings being conducted in County facilities, the Manager shall be responsible for proper cleaning provided the meetings end by 9:00 pm. When meetings end after 9:00 pm, the Manager shall be responsible for cleaning the area the next morning, with no deduction made from the Manager's invoice. Recycling Removal of recycling will take place on service days. All facilities, not on the main government complex, must have exterior recycling containers, as per County ordinance, for use by the janitorial staff or decide to remove recycling from the facility. Janitorial staff is not required to separate recycling out of trash/ recycling containers nor breakdown boxes prior to removal. All recycling shall be placed in outside receptacle, loose, not in plastic bags. Supplies and Equipment Specifications It shall be understood and agreed that all services, materials and equipment shall comply fully with all Local, State and Federal laws and regulations. General Specifications All equipment and supplies shall be Green Seal Certified, where applicable. Any changes must be approved by the Facilities Director or his designee. Changes can be requested by the Facilities Director or his designee. Proof, by invoice or packing slip, shall be shown to Facility Manager that acceptable supplies are provided, Through the use of cleaning products and/ or chemicals, the Manager is representing to the County that it has the experience and knowledge to prevent use of such supplies/ chemicals singularly or in combination in such a manner to pose or cause a risk or threat of actual harm to the public, Manager's employees or the County' s employees. Reference of Green Seal Certified Products: https:// greenseal. org/ certified- products- services. Supplies The following supplies shall be provided by the Manager and installed in the proper locations, and shall conform to GREEN SEALCERTIFICATION: https:H greenseal. ore/certified- products- services: a. Toilet tissue shall be two- ply— GS- 1 ITN #21-7898 Packet Pg. 306 11.J.1 b. Paper towels shall be multifold, center pull, roll, etc.— GS- 1 c. Hand soap. GS- 41 d. Trash liners— Black or white liners for trash and clear liners for recycling e. Urinal floor screens f. Toilet Seat Covers g. Feminine Hygiene products— Guards4 147 or equivalent; Women' s sanitary product h. Hand Sanitizer for dispensers i. Wax bags j. Batteries for dispensers Germicidal Cleaner Germicidal cleaner shall be Green Seal Certified, if appropriate. The product shall not cause any surface deterioration when used properly and shall not cause color to bleach or bleed. All containers shall be labeled with the hazardous agent noted and necessary precautions indicated. Bleach may be used at approved locations. All -Purpose Cleaner The cleaner shall be made from high quality soaps, abrasives and disinfectant agents, uniformly mixed. It shall not cause colors to bleach or bleed. The all-purpose cleaner shall be Green Seal Certified, if appropriate. Stainless Steel Cleaner Stainless Steel Cleaner shall be Green Seal Certified, if appropriate. Bowl Cleaner Bowl cleaner shall be chemically effective for removal of scale, film, plumbers stone or organic material. It shall also clean and deodorize without damaging the finish or fittings. The bowl cleaner shall be Green Seal Certified, if appropriate. Glass Cleaner Glass cleaner shall be a blend of synthetic organic detergents, alcohols, solvents, and germicidal components; it shall not contain any perfume, ammonia or inorganic alkalis. The glass cleaner shall be Green Seal Certified, if appropriate. Floor Finish, Sealer, and Stripper All specifications for floor finishes, sealers, and strippers shall conform to the manufacturer' s instructions. Floor finish shall be completely waterproof within twelve (12) hours after application. Floor finish shall be non - yellowing on the floor and should be milk white in the original container rather than tan. Floor finish shall be Green Seal Certified, if appropriate. Cleanins Equipment All rotary machines used for buffing purposes shall be hi- speed machines. When dusting is required, micro -fiber cloths and equipment shall be used. Feather dusting is not permitted. Micro -fiber mops shall be used to eliminate the scattering of dust. 1"1'N 421-7898 O Packet Pg. 307 11.J.1 Exhibit B Performance Criteria, The Manager shall provide the following supporting documentation to substantiate the following activities for reimbursement: Deliverable 1: Maintain staff and compensation per Exhibit C Manager's Compensation, Exhibit D Operating Budget, Exhibit E Pro -Forma and Exhibit F Key Personnel and Fixed Payroll Compensation and as outlined in the Facility Operations Manual. Progress and detail of this deliverable will be evidenced by providing the County with a monthly payment record, including a direct deposit transaction detail report for each employee receiving payment during the period. Deliverable 2: Provide a monthly report of all receipts to support the expenses being submitted for reimbursement and a transaction detail report. Deliverable 3: Maintain and update a search engine optimized website and social media accounts that highlight the Facility, Collier County, and the Paradise Coast region. Each month the Manager will provide an analytics report for the period along with Deliverables I and 2. Deliverable 4: Manager shall provide a monthly review of the Facility, including the events held at the Facility during the monthly, a look ahead to the next quarter, and a profit and loss statement. This profit and loss statement will calculate the monthly remittances to the County. This report will be prepared and submitted monthly to the County. The Manager shall present each quarterly report to the Tourist Development Council at its next available meeting, or the earliest date thereafter at the convenience of the Council's agenda. Deliverable 5: Development and submission of a preliminary annual budget for the following fiscal year by May I" of each year for review for inclusion in the County budget process. Deliverable 6: Submittal of an annual business plan for the Facility by October 31 after theclosing of each fiscal year. The annual report shall include a year-end review of the concluding year and goals, and also outline the budget, and strategy for the upcoming fiscal year. The annual business plan will be presented to the Tourist Development Council and Board of County Commissioners at the next available meeting. ITN �21-7898 Packet Pg. 308 11.J.1 Exhibit C Manager's Compensation During the Term of this Agreement, Manager shall receive compensation from the Owner according to the following: 1. Deferred Incentive Fee. During the Term, Owner agrees to pay to Manager a Deferred Incentive Fee based on the Net Operating Income (without any allocation for debt, taxes, depreciation, amortization, capital, maintenance and utilities and represented as "Net Operating Income" on the attached Exhibit C) of the Facility in any given Operating Year once the Facility Net Income is positive. The split will be based on the following scale: • For NO] between $0 - $ I ,000,000 NOT: 50% to Manager • For NOI between $1,000,001 - $2,000,000 NOI: 40% to Manager • For NOI greater than $2,000,000: 20% to Manager Such calculations shall be made by Manager within thirty (30) days of the ending of each month and then, following submission to Owner of a clean invoice, paid to Manager in accordance with Chapter 218, Fla. Stats., otherwise known as the "Local Government Prompt Payment Act" with the intent by Owner, however, to pay Manager as promptly as possible. If any month is a negative NOI, Manager will credit the deficit amount back to the Owner, so the Year -To -Date NOI payment performance equate to the cumulative percentages outlined above. 2. Corporate Services Fee. During the Term, Owner will not be responsible for any of Manager's corporate office service fee. Manager will be responsible for covering all costs of its corporate support services to the Facility. Manager will be reimbursed for its corporate travel for the benefit of the Facility per policies attached herein. 3. Payroll Compensation. During the Term Owner shall pay to Manager the Employment Costs for all employees at the Facility (collectively, the "Payroll Compensation"), in accordance with the time proscribed in the Local Government Prompt Payment Act, however with the intent of Owner to pay Manager as promptly as possible after receipt by Owner of a clean invoice for such expense. Manager will deliver to Owner an invoice for its actual Employment Costs no later than the 51h day of every month. For purposes of this Agreement, the term "Employment Costs" shall mean the total salary and compensation for the Manager's Employees at the Facility plus any fringe benefits including health insurance, etc. ITN 421-7898 Packet Pg. 309 11.J.1 Exhibit D Operating Budget FY21-22 Estimated Revenue Revenue YearO FY21-22 Rental Baseball/Softball Tournaments $71,375 Rental Multi -Purpose Field Tournaments $92,999 Outdoor Baseball/Softball $35,000 Outdoor Soccer $6,000 Outdoor Football $10,125 Outdoor Lacrosse $5,900 Outdoor Field Rental $87,846 Concerts & Special Events $25,000 Parking $224,250 RV Parking $0 Adventure/Zipline $0 The Factory $35,000 Hotel Rebates $161,315 Food & Beverage $366,712 Photography $15,000 Merchandise $75,540 Sponsorships & Secondary Revenue $125,000 Total Revenue $1,337,062 Expenses Year 0 FY21-22 Rental Baseball/Softball Tournaments $10,706 Rental Multi -Purpose Field Tournaments $13,950 Outdoor Baseball/Softball $12,800 Outdoor Soccer $2,040 Outdoor Football $2,903 Outdoor Lacrosse $1,822 Outdoor Field Rental $4,392 Concerts & Special Events $16,250 Parking $50,456 Hotel Rebates $0 - RV Parking $0 al v N ti M U R c 0 U i U J J r-� c CD E a) a� c� c �a 0 a2 r U M u_ 0 a U) 00 rn 00 ti r N c aD E U c� r r a ITN 921-7898 Packet Pg. 310 11.J.1 Adventure/Zipline $0 The Factory $7,000 Food & Beverage $190,690 Photography $7,800 Merchandise $52,878 Sponsorships & Secondary Revenue $12,500 Total Cost of Goods Sold $386,187 Business Income $950,875 °/a of Revenue 71916 Facility Expenses $120,489 Operating Expense $156,705 Management Payroll $476,667 Payroll Taxes/Benefits/Bonus $135,764 Total Operating Expenses $889,625 Net Operating Income $61,249 Landscaping 140,000 Grounds & Maintenance - Utilities - EBITDA ($78,751) It N ti M N L _ O U U J J _ d E d O _ O N d r LL N O a In CO M CO N _ d E t V !4 r� r� Q ITN 421-7898 Packet Pg. 311 11.J.1 Exhibit E - Fro Forma SPORTS FACILITIES COMPANIES Total Revenue & Expenses Revenue Year 0 FY21-22 Year 1 FY22-23 Year 2 FY23-24 Year 3 FY24-25 Year 4 FY25-26 Year 5 FY26-27 Rental Baseball/Softball Tournaments $71,375 $347,709 $621 ,544 $726,229 $815,524 $845,332 Rental Mufti -Purpose Field Tournaments $92.999 $121,600 $188,800 $302,720 $323,840 $406,660 Outdoor Baseball/Softbail $35,000 $86,000 $103,868 $132,280 $146,933 $163,654 Outdoor Soccer $6,000 $63,000 $75,333 $94,946 $104,893 $116,169 Outdoor Football $10,125 $28,375 $33,731 $42,253 $46,532 $51,363 Outdoor Lacrosse $5,900 $22,500 $28,906 $39,259 $44,920 $51,609 Outdoor Field Rental $87,846 $111,320 $167,174 $189,408 $195,090 $210,990 Concerts & Special Events $25,000 $27,500 $30,250 $33,275 $36,603 $40,263 Parking $224,250 $362,250 $448,500 $621,000 $638,250 $741,750 RV Parking $0 $0 $0 $0 $0 $0 Adventure/Zipline $0 $0 $0 $0 $0 $0 The Factory $35,000 $42,000 $44,100 $46,305 $48,620 $51,051 Hotel Rebates $161,315 $218,168 $420,735 $713,125 $769,300 $861,700 Food & Beverage $366,712 $443,747 $1,296,486 $1,575,179 $1,702,753 $1,842,541 Photography $15,000 $133,650 $357,500 $480,000 $615,000 $680,000 Merchandise $75,540 $180,668 $362,385 $512,715 $587,655 $677,865 Sponsorships & Secondary Revenue $125,000 $150,000 $200 000 $250,000 $250,000 $300,000 Total Revenue $1 337 062 $2 338 486 $4 379 311 $5 768 694 $6 325 912 $7 040 848 Expenses Year 0 Year Year 1 FY22-23 Year 2 FY23-24 Year 3 FY24-25 Year 4 FY25-26 Year 5 FY26-27 Rental Baseball/Softball Tournaments $10,706 $48,824 $86,566 $99,704 $110,533 $115,004 Rental Mufti -Purpose Field Tournaments $13,950 $18,240 $28,320 $45,408 $48,576 $60,984 Outdoor Baseball/Softball $12,800 $37,640 $45,460 $54,763 $60,829 $65,907 Outdoor Soccer $2,040 $21,090 $25,219 $30,699 $33,915 $36,929 Outdoor Football $2,903 $8,208 $9,757 $11,875 $13,078 $14,235 Outdoor Lacrosse $1,822 $7,425 $9,539 $12,955 $14,824 $17,031 Outdoor Field Rental $4,392 $5,566 $8,359 $9,470 $9,754 $10,549 Concerts & Special Events $16,250 $17,875 $19,663 $21,629 $23,792 $26,171 Parking $50,456 $81,506 $100,913 $139,725 $143,606 $166,894 Hotel Rebates $0 $0 $0 $0 $0 $0 RV Parking $0 $0 $0 $0 $0 $0 Adventure2ipline $0 $0 $0 $0 $0 $0 The Factory $7,000 $8,400 $8,820 $9,261 $9,724 $10,210 Food & Beverage $190,690 $230,748 $674,173 $819,093 $885,431 $9589121 Photography $7,800 $69,498 $185,900 $249,600 $319,800 $353,600 Merchandise $52,878 $126,467 $253,670 $358,901 $411,359 $474,506 Sponsorships & Secondary Revenue $12 500 $15,000 $20,000 $25,000 $25,000 $30,000 Total Cost of Goods Sold $386 187 $696 487 $1 476 357 $1 888 084 $2 110 222 $2 340 141 Business Income $950 875 $1 642 000 $2 902 955 $3 870 610 $4 215 890 $4 700 706 % of Revenue 71 % 70% 66% 67% 67% 67% Facility Expenses $120,489 $239,556 $256,398 $262,863 $273,632 $282,133 Operating Expense $156,705 $301,859 $336,493 $393,148 $418,354 $448,506 Management Payroll $476,667 $657,000 $683,280 $710,611 $739,036 $768,597 Pavroll Taxes/Benefits/Bonus $135 764 $205,774 $288,857 $336 886 $358,935 $388,235 Total Operating nses $888 626 $1 404 188 $1 565 026 $1 703 509 $1 789 956 $1 887 471 Net Operating Income $61 249 $237 811 $1 337 927 $2 167 101 $2 425 734 $2,813 235 Landscaping, Grounds and Maintenance 140,000 294,000 308,700 324,135 340,342 357,359 EBIT0/1 078,751) 189 $1 029 227 $1 842 965 $2 085 393 $2 455,876 Deferred Management Incentive Fee $ 30,825 $ 118 906 $ 635,171 $ 933,420 $ 985,147 $ 1,062,647 Footnotes: 1. Projections based on estimated phase II opening February 2022 and phase III opening December 2022 2. Landscaping, grounds & maintenance revised based on quote provided to county. Phase 11 and phase III estimated from quote & to be updated annually. ~1 Packet Pg. 312 Exhibit E Pro Forma Facility Expenses Supplies $33.017 $36.551 $37.099 $37,655 $38.220 $38.794 Turf Maintenance 142,381 S105,00I $108,575 IM8,174 1109.796 $111,443 Field P iinting/Striping Supplies and Labor $22,536 $41 627 $45 646 $47 016 $49 557 $52 035 .__ ____ ___ ____ ___ .____ z__ ____ ___ Operating Expenses Accounting Fees $8, 300 $10,500 $10.658 $10.817 $10,980 $11,1414 Bank Service Chargas $20,120 $43,770 $83,5BB $110,174 $121,518 $134.817 Communications $16,600 $21,000 $21,315 $21,635 $21,959 $22,289 Employee Unitoens $2,490 $3,150 $1.500 $1,523 $1,545 $1,569 Markefing and Advenising $88.781 $93,539 $87.586 $115,174 $126.518 $140,817 Insurance $33.293 $70,155 $71.207 $72,275 $73,359 $74,460 Legel Fees $8.300 $10,500 $10,656 $10,817 $10,980 $11,144 Licenses, Permits $8,300 $10,500 $10,658 $10,817 $10,980 $11,144 Office Supplles $4.150 $5,250 $5.329 $5,409 $5.490 $5,572 Software $11.952 $15,120 $15,347 $15,577 $15,811 $16,048 Travel and Education $14, 525 $18.375 $18,651 $18,930 $19,214 $19,503 Management Payroll Summary General Manager Bonus Eligible $91.000 $109,200 $113.568 $118.111 $122,836 $127.749 Director of Operations Bonus Eligible $56.333 $67.600 $70.304 $73,118 $76,041 $79.082 Business Development & Events Director Bonus Eligible $52.000 $62,400 $64,896 $67,492 $70,192 $72.999 Toumament/Spons Coordinator Bonus Eligible $43,333 $52.000 $54.080 $66.243 $58,493 $60,833 Local Programming/ Sports Coordinator Bonus Eligible $43.333 $52.000 $64,080 $56,243 $58,493 $60.833 Marketing Coordinator Bonus Eligible $39,000 $46.800 $46.672 $50,619 $52.644 $54,749 Director of Food $ Beverage/Retail Bonus Eligible $56.333 $67.600 $70.304 $73,116 $76,041 $79,082 Food Service Coordinator $39.000 $46.800 S48,672 $50.610 $52.644 $54.749 Retail Coordinator - $45,000 $46,800 $48.672 $50,619 $52.644 Finance Manager Bonus Eligible $56.333 $67,600 $70.304 $73,116 $76,041 $79.082 ITN 921-7898 Packet Pg. 313 11.J.1 Exhibit F Key Personnel and Fixed Payroll Compensation Annual Pavroll Compensation: FY21-22 FY22-23 FY23-24 FY24-25 FY25-26 General Manager $91,000 $109,200 $113,568 $118,111 $122,835 Director of Operatioi $56,333 $67,600 $70,304 $73,116 $76,041 Business Developm & Events Director $52,000 $62,400 $64,896 $67,492 $70,192 Tournament/Sport Coordinator $43,333 $52,000 $54,080 $56,243 $58,493 Sports Coordinator 2 $43,333 $52,000 $54,080 $56,243 $58,493 Marketing Coordinal $39,000 $46,800 $48,672 $50,619 $52,644 Director of F&B/Retail $56,333 $67,600 $70,304 $73,116 $76,041 Food Service Coordinator $39,000 $46,800 $48,672 $50,619 $52,644 Retail Coordinator $0 $45,000 $46,800 $48,672 $50,619 Finance Manager $56,333 $67,600 $70,304 $73,116 $76,041 Administrative Support $0 $40,000 $41,600 $43,264 $44,995 Payroll Taxes/Benefl $135,764 $205,774 $288,857 $336,886 $358,935 ITN #21-7898 ,! Packet Pg. 314 11.J.1 Exhibit G Manager's Hourly Rates Position Salary Benefits Total Principals $125 per hour $25 per hour $150 per hour Executives $85 per hour $15 per hour $100 per hour Directors $55 per hour $15 per hour $70 per hour Managers $40 per hour $10 per hour $50 per hour Coordinator/Analyst/Specialist $25 per hour $10 per hour $35 per hour Administrative $25 per hour $10 per hour $35 per hour *above rates subject to 3% increase/cost adjustment per year ITN 421-7898 Packet Pg. 315 11.J.2 THIRD AMENDMENT TO FACILITIES MANAGEMENT AGREEMENT THIS THIRD AMENDMENT TO FACILTIES MANAGEMENT AGREEMENT (the "Amendment"), is entered into on this 28th day of June 2022, by and between Sports Facilities Management, LLC, a Florida limited liability company (the "Manager"), and Collier County, a political subdivision of the State of Florida (the "County") (collectively, the "Parties"). WITNESSETH WHEREAS, the County and Manager previously entered into a Facilities Management Agreement related to the management of the Paradise Coast Sports Complex dated November 12, 2021 (the "Agreement"), which is incorporated by reference and made a part hereof to this Third Amendment; and WHEREAS, the County and the Manager entered into a First Amendment to the Agreement on February 8, 2022, to extend the time period that the Parties could bring a proposed amendment addressing the possible incorporation of Facility naming rights as an additional compensated service under the Agreement through and until May 24, 2022, so as to allow the Parties adequate time to conduct due diligence as to such an arrangement; and WHEREAS, the County and the Manager entered into a Second Amendment to the Agreement on May 24, 2022, extending the time period that the Parties could bring a proposed amendment addressing the possible incorporation of Facility naming rights as an additional compensated service under the Agreement through and until December 13, 2022, and providing clarification to the definition of Commercial Rights under the Agreement; and WHEREAS, the Parties both desire and agree that the Agreement should be further amended to incorporate revised exhibits that: (1) increase the budget line item for the actual Cost of Goods Sold by $185,700 (due to the inflationary increased costs of goods and labor), and (2) to present an updated Fiscal Year 2022 to 2023 budget for County approval as required by the Agreement; and WHEREAS, the revisions proposed in the attached updated exhibits are the result of unanticipated inflationary increases in costs, as well assumptions that were made based on the anticipated completion of construction of additional features at the Sports Park, including but not limited to additional recreational fields., which could have been marketed for additional events. NOW, THEREFORE, in consideration of the covenants and agreements provided within the Agreement, and other valuable consideration, the Agreement is hereby amended to increase the budget line item for the Cost of Goods Sold, and to accept and approve the proposed Fiscal Year 2022 to 2023 budget for the management of the Paradise Coast Sports Complex, as follows: 1. The above recitals are incorporated into this Third Amendment as if fully set forth herein. Packet Pg. 316 11.J.2 2. Exhibit D to the Agreement, the Fiscal Year 2021 to 2022 Operating Budget, is replaced in its entirety by the attached "Exhibit D-0, Operating Budget - Revised," which includes an additional $185,700 reflecting the upwards adjusted Costs of Goods Sold in managing and operating the Paradise Coast Sports Complex in Fiscal Year 2021-2022 as noted by the strikethrough/addition notations. 3. Exhibit D-1, the Fiscal Year Operating Budget for Fiscal Year 2022-2023, is attached hereto, and is agreed upon and adopted by the Parties and incorporated into the Agreement, and supersedes any prior proposed or estimated operating budget for Fiscal Year 2022 to 2023. 4. Exhibit E-I, the Pro Forma, is attached hereto, and is agreed upon and adopted by the Parties and incorporated into the Agreement, and replaces and supersedes the existing Exhibit E Pro Forma, and the prior proposed or estimated operating budget for Fiscal Years 2021 to 2022 and 2022 to 2023. Exhibit E-1 reflects the incorporated revisions shown in the attached Exhibit D-0 Fiscal Year 2021 to 2022 Operating Budget, and the adopted Fiscal Year Operating Budget for Fiscal Year 2022-2023 shown in attached Exhibit D-1. 5. Except as provided herein, the Agreement remains in full force and effect according to the terms and conditions contained therein. IN WITNESS WHEREOF, the County and Manager have hereto executed this Third Amendment to the Facilities Management Agreement on the day and year first above written. ATTEST: Crystal K. Kinzel,:Clerk of the Circuit Court and Comptroller.. BY: I AY-XA^--''"°F nuty Attest as to Chairman's` - , sign re only. A ro ed ntoormd legality: ScotrR. Teach Deputy County Attorney AS TO THE COUNTY: BOARD OF COUNTY COMMISSIONERS, COLLIER COUDd'M� IDA 61e BY: Z L. McDaniel, Jr., C, Packet Pg. 317 AS TO THEs MANAGER: Sports Facilities Management, I,I.0 a Florida limited I' hilit company Witness (si is ure) Tint Nanie: Sa.Sey\ Cry end l�--C-� � ��i t ►'1� lts:----Y`—'-`-_Q►'`-_ i�-�--�--t'1' (print name) Witness signatu �------- (print name) Packet Pg. 318 11.J.2 Exhibit U-0, Operating Budget - Revised FY21-22 Estimated Revenue Revenue Year 0 FY21-22 Rental Baseball/Softball Tournaments $71,375 Rental Multi -Purpose Field Tournaments $92,999 Outdoor Baseball/Softball $35,000 Outdoor Soccer $6,000 Outdoor Football $10,125 Outdoor Lacrosse $5,900 Outdoor Field Rental $87,846 Concerts & Special Events $25,000 Parking $224,250 RV Parking $0 Adventure/Zipline $0 The Factory $35,000 Hotel Rebates $161,315 Food & Beverage $366,712 Photography $15,000 Merchandise $75,540 Sponsorships & Secondary Revenue $125,000 Total Revenue $1,337,062 Expenses Year FY21-22 Rental Baseball/Softball Tournaments $10,706 Rental Multi -Purpose Field Tournaments $13,950 Outdoor Baseball/Softball $12,800 Outdoor Soccer $2,040 Outdoor Football $2,903 Outdoor Lacrosse $1,822 Outdoor Field Rental $4,392 Concerts & Special Events $16,250 Parking $50,456 Hotel Rebates $0 RV Parking $0 al le N ti M N r c O E c tv E tts Em Em M c tv E tv tM c to to m r .v to Um r c m E t c� to r r a (:.- ITN #21-7898 Packet Pg. 319 11.J.2 Adventure/Ziplioc $0 The Factory $7,000 Food & Beverage W0690 $200.690 Photography $7,800 Merchandise $52,878 Sponsorships & Secondary Revenue $12,500 L1-111 .ufior IQ$. -0 700 Jjt Equipment Rentals U5 000 Total Cost of Goods Sold $571,887 Business Income $765,175 % of Revenue 57% Facility Fxpenses $120,499 Operating Expense $156,705 Management Payroll $476,667 Payroll Taxes/Benefnts/Bomus $135,764 Total Operating; Expenses $889,625 Net Operating Income ($124,450) Landscaping 140,000 Grounds & Maintenance - Utilities ERITDA ($264,450) EN r Q (a ITT! 1421-7898 Packet Pg. 320 11.J.2 Exhibit D-1 Operating Budget FY22-23 Estimated Revenue Revenue Year 1 FY22-23 Rental Baseball/Softball Tournaments $73,875 Rental Multi -Purpose Field Tournaments $102,400 Outdoor Baseball/Softball $0 Outdoor Soccer $63,000 Outdoor Football $28,375 Outdoor Lacrosse $22,500 Outdoor Field Rental $91,476 Concerts & Special Events $27,500 Parking $215,625 RV Parking $0 Adventure/Zip line $0 The Factory $42,000 Hotel Rebates $113,906 Food & Beverage $398,036 Photography $0 Merchandise $61,050 Sponsorships & Secondary Revenue $150,000 Total Revenue $1,389,743 Expenses Year 1 FY22-23 Rental Baseball/Softball Tournaments $472 Rental Multi -Purpose Field Tounaments $7,028 Outdoor Baseball/Softball $0 Outdoor Soccer $7,920 Outdoor Football $810 Outdoor Lacrosse $8,510 Outdoor Field Rental $0 Concerts & Special F,vents $0 Parking $5,625 Hotel Rebates $0 RV Parking $0 C", ZI r Q ITN t121-7898 Packet Pg. 321 11.J.2 Adventure/Zipline $0 The Factory $7,000 Food & Beverage $117,050 Photography $0 Merchandise $30,216 Sponsorships & Secondary Revenue $23,061 Hourly Labor $224,907 Special Event Equipment Rentals $56,329 Total Cost of Goods Sold $488,928 Business Income $900,815 % of Revenue 65% Facility Expenses $54,594 Operating Expense $203,475 Management Payroll $657,280 Payroll Taxes/Benefits/Bomis $155,424 'Total Operating Expenses $1,070,773 Net Operating Income ($169,958) Landscaping/Grounds & Maintenance/Utilities 300,621 EBITDA ($470,679) le N ti M N C lv E C E ftl L M r C E tM R C ft3 fA R LL r C E t V R Q ITN P21-7898 Packet Pg. 322 mn mo ma < a) > 0 0 2) cn fm* > 0 cn 0 0 3m ME (D x 00*00%. mo 0 n C/) 0 Co l< O 11 TI N O N W W N � 0 O 3 3 r+ l< V� cn 3 O C CD 3 CD 0 O N N 0o 0 CD CD CD .001. 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Nv N O 0 ic D n 0 70 � D cn -< n O O - _ d o o z c c m Z = N m o z m � � 2 m o m < I� //z VI cn cn CDLon rD 3 -G cD O � W N •w FE ic O r 0 Ei c r Z m O X 0 r c ;v D r Z m X JO c n �v m X 0Z �0 N O Z� N W --I < n c m v r 0 c 0 � > x rl m m -0 0 c m X x 0 c x N N m m z < c m m z c � m O n N w N 00 W 00 00 4 3 3 N N W m c m 449. co to W o cn 0 rn O z O ;u z = z r 0 n o O z > Z o < Dv rn rn O z D rn r -n O < g z rn c < rn Z cn a M`� 11.J.4 SPORTS FACILITIES MANAGEMENT ANNUAL OPERATING BUSin��__ OPERATING PLAN $0 PREPARED FOR: COLLIER COUNTY DATE ISSUED: 10-06-2022 TABLE OF CONTENTS EXECUTIVE SUMMARY 3 2023 GOALS 4 YEAR IN REVIEW 5 TEAM OVERVIEW 7 BUSINESS UNIT OVERVIEWS KEY DATA: SPORTS IN THE REGION 11 • BUS DEV SPORTS 8 • BUS DEV, SPONSOR & NON -SPORT • FOOD & BEVERAGE 9 • RETAIL 10 • MARKETING 11-12 ONGOING FACILITY MAINTENANCE 13 VISITOR BEHAVIOR SUMMARY 14 11.J.4 SPORTS FACILI I Its MANAGEMENT Packet Pg. 334 11.J.4 T OCT `22 - SEP `23 FISCAL YEAR SPORTS FACILITIES MANAGEMENT This business plan outlines the strategic direction of Sports Facilities Companies as the complex operator to meet and exceed expectations for financial performance, sports tourism, and community use. The plan depicts how we will meet financial goals by converting a robust and diverse event schedule with ancillary revenue driven through food & beverage sales, event and asset sponsorships and creative revenue sources off the basis of a comprehensive marketing and outreach effort. 3 FRAo6: 11.J.4 FISCAL YEAR OCT '22 - SEP '23 GOALS OUR GOALS ARE YOUR GOALS. HERE ARE OUR TOP PRIORITIES TO CONTINUE TO SERVE YOU. INCREASE LOCAL PROGRAMMING USE SPORTS FACILITIES MANAGEMENT INCREASE LOCAL PROGRAMMING USE I DRIVE ECONOMIC IMPACT THROUGH SPORTING EVENTS I INCREASED LOCAL EXPOSURE THROUGH COMMUNITY/CULTURAL EVENTS MEET FINANCIAL TARGETS 1. BOOK FIELD USE WITH LOCAL PROGRAMMING AT 75% OF TOTAL INVENTORY • Field inventory is defined as four hours per day, per field on Monday — Thursday • Introduce self -operated sports leagues that do not conflict with CCPR programming • Increase average hourly rate to $35 per hour 2. MEET AND EXCEED FACTORY GYM REVENUE TARGET • Target 50 annual members and weekly visitation of 150 • Rent the facility for private events (4x at a value of > $1,500) • Begin coach -led targeted training programs DRIVE ECONOMIC IMPACT THROUGH SPORTING EVENTS 1. BOOK A VARIETY OF TOURNAMENT EVENTS • Develop strategic partners for long-term events with the potential to grow • Efficiently book schedule using all aspects of the facility for potential revenue (roads and parking lots) • Consistent booking process with minimum contract values and deposit schedules. 2. HOST MAJOR SPORTING EVENTS • Utilize stadium to attract national and international interest events • Develop partnerships with governing bodies and leagues • Host state/national sanctioned sporting events INCREASE LOCAL EXPOSURE THROUGH COMMUNITY/CULTURAL EVENTS 1. QUARTERLY MAJOR CULTURAL EVENT • Cultural events to maximize stadium capacity • Develop key partnerships with promoters and talent buyers • Structure these events into our schedule during high hotel compression periods 2. MONTHLY CULTURAL EVENTS • Events that can coincide with sporting events • Use of the Great Lawn and non -sporting facilities • Variety of weekly musical programming, art shows and markets MEET FINANCIAL TARGETS 1. CONVERT ANCILLARY REVENUE FROM EVENTS • Comprehensive retail and food & beverage offerings • Rental of Collier County owned assets • Drive event sponsor sales and commission revenue from partner vendors 2. SPONSORSHIP/NON-TRADITIONAL REVENUE • Facility asset sponsorship • Catering and offsite Food Truck sales • B2B and online retail sales • Capitalize on commissions from SFC ticket sales and hotel booking software 3. OPERATIONAL ECONOMY • Scheduling efficiency to maintain logistical costs at a minimum • Use new goals and Turf Tank to reduce event preparation costs • Manage landscaping/cleaning vendor budget SP L336 4 Packet Pg. 11.J.4 YEAR IN REVIEW YEAR 0 REVIEW — STABILIZE, PLAN, PRIME Sports Facilities Companies (SFC) assumed the responsibility for the Paradise Coast Sports Complex operations on November 22, 2021, two months into Collier County's Fiscal year. The transition time from the previous operator was compressed. SFC corporate support was essential to secure the onboarding of the existing part-time and full-time staff. Every employee was offered an equivalent position with the SFC. This was crucial to continue the day-to-day operations and execute major partner events with FBU and Soccer Youth by the end of 2021 and in early 2022 These events were operated to a level expected by SFC with content partners despite the initial challenges of: • POS system transition • Operating initially without key positions filled • Inherited contracts with unfavorable terms • Out-of-date food and beverage inventory These challenges were overcome with essential support from SFC, with the whole network providing support with staff from headquarters in Clearwater and nationwide venues coming to Naples to assist with the transition and stabilization of the venue operations. SFC adjusted the wage structure for consistency, by role and responsibility, consistent with the increased cost of labor. An early goal was to contact every single event rights holder, local program use organizer, vendor, and sponsorship partner to introduce SFC and the team and build relationships to align their programming with the goals of the Complex. The inherited contracts were all honored, and events occurred successfully despite not being structured consistent with SFC's optimal approach. SFC selected ABM as the landscaping and maintenance partner within the budgetary scope provided within the annual budget providing a better value and overall service to the County. As each event was executed, confidence was built with the partners, which allowed SFC to renegotiate future events with terms that would ensure a guaranteed increase in revenue prospects for the Complex. Key positions were filled: Finance Manager, Director of Operations, Tournament and Local Programming Coordinators and Retail Coordinator. Key staff that was essential during the transition became more effective as they assimilated into the culture that flourishes within SFC. SPORTS FACILITIES MANAGEMENT With a consistent and engaged team in place, the operation developed a rhythm and achieved the following: • Consistently meeting maintenance standards & goals • Efficient book-keeping and invoicing processes • Developing a structured out -bound marketing plan • Hiring scheme to overcome the staffing shortage • Consistent reporting to the CVB and TDC With transition stabilized and processes organized, SFC: • Established a robust sales attack in both events and sponsorships • Developed key community partners in commerce groups (Naples Chamber, East Naples Civic and FRLA) and community partners in St. Matthews House • Developed a strong working partnership with Parks and Recreation and the CVB • Launched strong local and national PR & marketing campaigns The successful sales effort combined with great local partnerships resulted in huge increases in visitation, local programming growth (nearly to capacity), and filling the event calendar. The Complex was primed for the financial opportunity provided by events that completed our calendar with ancillary revenue opportunities -protection of our food & beverage interests, Collier County assets and partner vendors. However, there are still some threats to our operation that SFC will strive to overcome: • Completion of the fields and phases of the complex that are critical to achieving financial goals • Availability and cost of hotel inventory in Collier County • Hiring and cost of part-time labor • Viable & reliable POS system As SFC continues to convert opportunities into productive results using the facilities at our disposal, there is a critical need to complete the Complex as planned. This will allow us to operate bigger, more efficient, and host more profitable events while providing tremendous recreational and cultural value to the residents of Collier County. C I Adrian Moses Jack Adams SFC General Manager SFC Vice President Paradise Coast Sports Complex pp0A131 E 11.J.4 YEAR IN REVIEW =21" +90% ATTENDANCE VS. 20211 1� 6 SPORTS FACILI I Its MANAGEMENT OVER 200,000 IN PARK Packet Pg. 338 PRRAoisE: 11.J.4 THE SFC/PCSC OPERATING TEAM SPORTS MANAGEMENT LABOR 5 EMPLOYMENT Staff Retained From Previous Operator • David Wasson • Jimbo Mann • Aisha Denault-Sweet • Jeff Walters PT Positions (# of employees) WEEKLY MINIMUM PART-TIME STAFFING REQUIREMENTS (PER OPERATING MANUAL) • Facility Operations (168 hours) • Factory (72 hours) • Cove (70 hours) Average PT Hourly Rates • Facility Operations (8) • Facility Operations - $15 • Event Operations (12) • Event Operations - $14 • Food & Beverage (10) • Food & Beverage - $17 • Bartenders (4) • Bartenders - $10 Additional Staff Chef Don Splain (independent contractor) 7 ppRA0I5�► 11.J.4 BUSINESS DEVELOPMENT- SPORTS OMANAGEMENT Events — License Fees Events — Hotel Rebates Events - Parking TOTAL OVERVIEW Revenue plan for Sports -Related Events Strategy to Reach FY Oct `22 — Sep `23 Goals: • Book available weekday field rental `peak" inventory to 75% capacity at an average of $35 per/hour • Begin self -operated leagues starting with Adult Flag Football in February 2023 • Fifty annual Factory Memberships and 150 weekly visitors. • Four private event closures • Forty weekends of sporting events averaging $625 per field (10 fields @ $625 x 40 weekends) • Twelve events through Away Team travel at an average of $8,300 per event. $250,000 $73,356 $100,000 $0 $31,000 $0 $576,308 $76,356 OCT `21 — SEP '22 HIGHLIGHTS • Developed consistency throughout partners on rates and formats • Filled North Collier Regional Park and Big Corkscrew with events for a total of 24 dates in the fiscal year • Successfully operated FBU events in December and July • Introduced Rugby to the Complex for the first time • Hosted over 2,000 spectators for D1 Lax Games • Hosted the FSHAA State Lax Championships • Hosted over 750 visiting soccer teams • Increased the average local programming rate to over $30 per hour 8 i PARROISE ..nnnL / • 1 11.J.4 BUSINESS DEVELOPMENT— SPONSOR & NON SPORTS MMANAGEME`iiir Description Target COGS Facility Rentals 111 $6,000 Sponsorship TOTAL uvtKvitw Revenue plan for Sponsorship sales and Non - Sports Related Events Strategy to Reach FY Oct `22 — Sep `23 Goals • Book four major stadium dates for cultural events • Book 12 minor cultural events on the Great Lawn • Renew existing sponsorship revenue (no less than 85%) • Five new foundation sponsor packages • Close one major sponsor partner at $100k • Add commission from vendor partners and excursions $236,315 $23,910 $260,315 $29,910 OCT `21 — SEP '22 HIGHLIGHTS • Developed consistency throughout partners regarding rates and formats • Created new revenue streams in vendor partners for event rental furniture, production equipment and excursions • Successfully executed Air Supply music concert to over 2,000 spectators. • Maintained and improved event partners in Shy Wolf Sanctuary • Provided over 3,000 "sponsor bags," delivering partner assets to Complex visitors • Closed a multi -faceted deal with Arthrex including, Naples United shirt sponsorship E PRRAoisE: Packet -. 11.J.4 SPORTS FACILITIES FOOD 5BEVERAGE MANAGEMENT Alcohol $150,000 $50,000 Outsource/Vendor TOTAL Strategies to achieve Food and Beverage goals: Strategy to Reach FY Oct `22 — Sep `23 Goals: • Concessions: Event Grill Tents, Grab and Go Items, Nonalcoholic drink sales. Points of sale at the Cove, Stadium, Factory, Retail, Market and Mobile Drink Stations. • Catering: Private Parties, Off Site Catering, Stadium Suite Upgrades, Sporting Event Catering, Box Lunches. Furniture rental • Food Truck: On and Off -Site Food Truck Sales • Alcohol Sales: Beer and Wine Sales from the Cove and Catering/Special Events • OutsourceNendor: Food Truck sale commissions, vendor contracts, Chef led cooking classes, Farmer's Markets $50,000 $477,580 $0 $135,000 OCT `21 — SEP '22 HIGHLIGHTS • Attracting Chef Don Splain as an independent contractor/advisor • Box Lunch program at showcase sporting events • Catering performance at such events as the Naples Dealers Customer appreciation event paved the way for • Huge catering events for more than 500 people on three occasions swiftly executed for Moorings Park, Mainscape and Naples Dealers • Developed pricing structure to be competitive in the event space market • Made FBU Top Gun event profitable despite being the sole revenue source E ppRAII 10 11.J.4 RETAIL- CUSTOM THREADS SPORTS MANAGEMENT Retail/Apparel Most sports venues sell merchandise, but Paradise Coast Sports Complex has a Retail store that can customize/decorate products for clients. Strategy to Reach FY Oct `22 — Sep '23 Goals: • Aggressive Q1 sell -through of existing inventory with discount sales • Purchase regionally appropriate apparel -SWFL • More souvenir items • Point of Sale system at the Factory, Cove and Mobile Sale locations for Special Events • Develop relationships with event organizers to promote pre -sales for events with online store • Drive sales by prioritizing best-selling items • Factory influencer referral program • Create a loyalty cup program for kids with slushies or shaved ice • More display points at The Market • Promote B213 sales through Commerce group members $75,540 $22,700 OCT `21 — SEP'22 HIGHLIGHTS • Sold over $9,000 worth of existing inventory within the SFC network • Secured San Mar wholesale account • Began 132B sales with local businesses • Secured Supacolor as an improved heat press provider • Support from Collier County in the purchase of a hat press • Developed and launched an online store • Sold out inventory of umbrellas, beach and cooling towels. • Launched a highly successful souvenir cup sales strategy through The Cove with >200 cups sold • Made 65% savings on cost of souvenir cups • Achieved retail revenue protection in majority of contracts (direct sales or revenue share) "I 7��: Pp7_R]�3-nnr 11.J.4 SPORTS FACILITIES MARKETING MANAGEMENT OVERVIEW PCSC's Marketing Pyramid o Four Facets of the Marketir v Strategy (Oct '22 — Sep '23 12 The full marketing plan is 0 0 attached to this business FRLA, Annual MARKETING MIX N plan: NOTG, EMAIL M Chamber Email Marketing: v Strategy to Reach FY Oct Informational, y `22 — Sep `23 Goals: Partnered TV, Promotional, Lead �a Seasonal radio, direct mail Generation, Marketing on, g L ca • Mix of paid marketing Automation, Content a - strategies and community Calendars involvement SEC, Press releases, DIGITAL ti E-mail newsletters, Monthly Local Website SEO: .M�. • Paid local marketing to From the desk of the GM, Rebuild Lost Traffic, c drive revenue for The Construction progress report Connect with Local Cove, Factory, Custom Searchers, Enhance Threads and Events Social media (Facebook Brand Authority, Google m Twitter, Instagram, Linkedln), Weekl y Business Profile, Robus • Attendance at major Website updates, Website 0 sporting conventions to PCSC calendar EVENTS a enhance our presence on Deepen Community Tie: 0 ca a national scale and build Participate in local a a `waiting list' of event OCT `21 — SEP '22 HIGHLIGHTS events, Local Media 0 organizers and develop Opportunities, Local S prospects for the future . Easter Egg Hunt capped at 1,000 participants Organizations, Sponsor m diamond fields Local Sports • Engage with community • Sponsorship of the Annual Naples Chamber of CALENDAR CU events such as St Commerce Event Marketing Plan Q Matthews House and • 100 days of summer radio and print media "Three Broad Seasons" v Collier County departments to showcase campaign SHOULDER SEASON a the facility and give back . New website Outbound Marketing for or - E to the community Incoming Snowbirds • Engage with commerce • Aligning online profile with Apple Maps, Google and IN SEASON Local Marketing for U Q Bing groups to encourage B2B Residents & Snowbirds sales, host events and SUMMER leverage PCSC as a Local Marketintk stimulus revenue driver Residentsfor the local businesscommunity12 Packet P 11.J.4 ONGOING FACILITY MAINTENANCE SPORTS MANAGEMENT Direct Expenses Landscaping & Cleaning OVERVIEW Significant challenges were identified regarding routine maintenance tasks, particularly in the changeover between events of different sports types. Painting of Field Lines • Challenge: Manually painting with strings and riding on or walking behind rigs is highly time-consuming, especially for fields such as Female Lacrosse and Football. • Solution: The County purchased a robotic paint machine under advice from SFC that will save 85% of labor costs Scrubbing of Field Lines • Challenge: Time and material -consuming. Field paint requires a costly product known as Blitz for removal. A county -purchased machine (PREX) has consistently broken down and not performed, meaning we have had to manually power wash lines off fields. • Solution 1: SFC has created a plan for the manufacturer to fully refurbish or replace the machine on the County's behalf at no additional cost to the county. • Solution 2: SFC also sourced 275-gallon totes of Blitz solution rather than purchasing 5-gallon pails. A saving of approximately 20%. Facility Operation Labor Cost Standard Labor Costs Calculations: - Two 8-hour AM and One 8-hour PM shift per/day - Average rate at $15 per hour Total Estimated Facility Operation Labor Cost: $131,040 $300,621 Soccer and Football Goalposts • Challenge: The soccer and football fields share a goal line, meaning when the football goal posts were erected, the original soccer goals would not fit the stitched lines on the soccer fields. Goals need to be dismantled and wrapped around consuming valuable labor time. • Solution 1: Per advice from SFC and the County, new specifically designed soccer goals were purchased that fit properly. • Solution 2: SFC advised that new fields designed with football lines are stitched in to save labor and paint product. Soccer lines that can be painted, those dimensions of the field can be adjusted to use the original goal equipment. Landscaping and Cleaning We have contracted ABM to manage the scope of the facility's landscaping and will internally manage the cleaning tasks with the custodial staff. The estimate on savings to the county between these two services is between 3-5% � PpRRIIIgE ► _nnr-�/ This represents 58% of total part-time labor costs. IMPROVING COMMUNITIES SPORTS FACILITIES MANAGEMENT p I 1 0 1 rPacket Pg. 346 11.J.4 SPORTS FACILITIES MANAGEMENT 727.474.3845 ® sportsfacilities.com I thesfnetwork.com O 600 Cleveland St., Suite 910 info@sportsfacilities.com Clearwater FL 33755 Packet Pg. 347