Backup Documents 10/25/2022 Item #11GORIGINAL DOCUMENTS CHECKLIST & ROUTING SLIP
TO ACCOMPANY ALL ORIGINAL DOCUMENTS SENT TO
THE BOARD OF COUNTY COMMISSIONERS OFFICE FOR SIGNATURE
Print on pink paper. Attach to original document. The completed routing slip and original documents are to be forwarded to the County Attorney
Office at the time the item is placed on the agenda. All completed routing slips and original documents must be received in the County Attorney
Office no later than Monday preceding the Board meeting.
**NEW** ROUTING SLIP
Complete routing lines #1 through #2 as appropriate for additional signatures, dates, and/or information needed. If the document is already complete with
the exception of the Chairman's signature, draw a line through routine lines #1 through #2. complete the checklist- and fnrward to the. (minty Atm— nffire
Route to Addressee(s) (List in routing order)
Office
Initi is
Date
1. Risk
Risk Management
2. County Attorney Office
County Attorney Office
2
4. BCC Office
Board of County
Commissioners
4. Minutes and Records
Clerk of Court's Office
5. Procurement Services
Procurement Services
PRIMARY CONTACT INFORMATION
Normally the primary contact is the person who created/prepared the Executive Summary. Primary contact information is needed in the event
one of the addressees above, ma i need to contact staff for additional or missing information.
Name of Primary Staff
Patrick O'Quinn/PROCUREMENT
Contact Information
239- 252-8407
Contact / Department
Agenda Date Item was
OCTOBER 25TH, 2022
Agenda Item Number
Approved by the BCC
Type of Document
SECOND AMENDMENT
Number of Original
1
Attached
Documents Attached
PO number or account
N/A
18-7281R
FANEUIL, INC.
number if document is
TOURISM
to be recorded
FULFILMENT AND
CALL CENTER
SERVICES
INSTRUCTIONS & CHECKLIST
Initial the Yes column or mark "N/A" in the Not Applicable column, whichever is
Yes
N/A (Not
appropriate.
(Initial)
Applicable)
1.
Does the document require the chairman's original signature STAMP OK
N/A
2.
Does the document need to be sent to another agency for additional signatures? If yes,
N/A
provide the Contact Information (Name; Agency; Address; Phone) on an attached sheet.
3.
Original document has been signed/initialed for legal sufficiency. (All documents to be
PRO
signed by the Chairman, with the exception of most letters, must be reviewed and signed
by the Office of the County Attorney.
4.
All handwritten strike -through and revisions have been initialed by the County Attorney's
N/A
Office and all other parties except the BCC Chairman and the Clerk to the Board
5.
The Chairman's signature line date has been entered as the date of BCC approval of the
PRO
document or the final negotiated contract date whichever is applicable.
6.
"Sign here" tabs are placed on the appropriate pages indicating where the Chairman's
PRO
signature and initials are required.
7.
In most cases (some contracts are an exception), the original document and this routing slip
N/A
should be provided to the County Attorney Office at the time the item is input into SIRE.
Some documents are time sensitive and require forwarding to Tallahassee within a certain
time frame or the BCC's actions are nullified. Be aware of your deadlines!
8.
The document was approved by the BCC on 10/25/2022 and all changes made durinRECEIVEC
FA is not
the meeting have been incorporated in the attached document. The County
an option for
Attorne 's Office has reviewed the changes, if applicable. 005
this line.
9.
Initials of attorney verifying that the attached document is the version approved by the
N/A is not
BCC, all changes directed by the BCC have been made, and the document is ready for the
RfskChairman's
rn option for
signature.
anag@fn
is line.
11G
SECOND AMENDMENT TO AGREEMENT #18-7281R
FOR
TOURISM FULFILLMENT AND CALL CENTER SERVICES
THIS SECOND AMENDMENT, made and entered into on this Or-66y z5 , zvzz. (date),
by and between Faneuil, Inc. (the "Contractor") and Collier County, a political subdivision of the State
of Florida, (the "County" or "Owner") (collectively, the "Parties"):
WHEREAS, on October 9, 2018 (Agenda Item 16.F.4), the County entered into an
Agreement with Contractor for Tourism Fulfillment Services; and
WHEREAS, on February 11, 2020 (Agenda Item 16.17.6), the Parties entered into the First
Amendment to the Agreement to include a revised Exhibit B- Fee Schedule modifying Fulfillment
Services and fees; and
WHEREAS, the Parties wish to modify pricing for Call Center Services reflected on Exhibit
B Fee Schedule of the Agreement with pricing effective date on October 11, 2022.
NOW, THEREFORE, in consideration of the mutual promises and covenants herein
contained, it is agreed by the parties as follows:
1. Call Center Service pricing on Exhibit B Fee Schedule is hereby modified as follows.
Words StFuek T-hr- l3 are deleted; Words Underlined are added
EXHIBIT B- FEE SCHEDULE
Call Center Services _
Call Center Service Detail �Arinual Cost
Labor and Benefits Cost
$ 1 6,935.2
$25,402.94
Training
As needed
Cost Per Toll Free Lines
$697.68
Monthly Reporting
$4,140.00
6 210.00
Total Call Center Cost
$21,72.97
132,310.62
Monthly Cost
Comments
$1,411.27
2 116.91
As needed
$20.161hr
$58.14
$6.46lline
$345.0
517.50
24-hour real time reporting; call
volume, quality, statistical and
workforce reporting
$I 81n 41
2 692.55
2. All other terms and conditions, as previously amended, shall remain the same.
Page 1 of 2
Second Amendment to Agreement # 18-7281 R
CX0
I I
IN WITNESS WHEREOF, the Parties have executed this Second Amendment by an authorized person or
agent on the date and year first written above.
ATTEST:
Crystal K. Kinzel, Clerk of Court &
Comptroller
�* • %
By:
Dated:'-,`.0. �
(SEAL) Attest aS t4Chalcti>.'$
switINe 01t j
Contractor's Witnesses:
xZ1 k I A "'Ll-
rst rt s
j C-4 V _
TType/prinY witness nameT
� i S� C�4�il_.✓14 �J
Second Witness _
LJ-1<C, S(nLA
TType/print witness nameT
BOARD OF COUNTY COMMISSIONERS
COLLIER COUNTY, FLOIZIDA
C'
By:
WILLI M L. MCDANIEL JR., Chairman
CONTRACTOR:
Faneuil, Inc.
By: U _
ignature
►n V�A, 6 Lw,
LA, 13uv�O, , C Co
TType/print signature and titleT
Date
Approved s to Form and Legality:
4�D&60- n hY04�
County Attorney
0A Ian M - &-wn--p-
Print Name
Page 2 of 2
Second Amendment to Agreement # 18-7281 R CAD