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Agenda 09/27/2022 Item #16E 3 (Approve the purchase of Liability, Automobile, Cyber insurance coverage for FY 2023)09/27/2022 EXECUTIVE SUMMARY Recommendation to approve the purchase of Liability, Automobile, Cyber, and other miscellaneous insurance coverage for FY 2023 in the estimated premium of $932,224. OBJECTIVE: To protect the County against financial loss from casualty related claims and lawsuits and to comply with contractual and statutory requirements through the implementation of a cost effective, best value Casualty Insurance program. CONSIDERATIONS: Pursuant to Florida Statutes Section 768.28, the Risk Management Division administers the Property Casualty Fund (Fund 516) to finance its Property, Casualty insurance program. Claims are administered by Johns Eastern Company. Brown & Brown is the County’s contracted broker of record. The County purchases excess coverage to protect against catastrophic losses; to cover a cause of action not limited by a state statutory tort cap (such as Employment Practices Liability); to comply with contractual requirements such as grants and leases; or if a claims bill is enacted pursuant to chapter 768.28, Fla. Statutes. The current program expires on September 30, 2022. For the FY 2023 renewal, a Coverage & Premium Comparison Sheet is attached which illustrates the pricing for each carrier by line of coverage and the purpose/basis of each coverage. The significant highlights of the renewal are as follows. • Total premium for all coverage lines increased 6.57% or $55,894. This increase is due primarily to an increase in ratable exposures as reported in the application rather than an increase in the rate. • The Property Insurance program renews on April 1, 2023 and is not included in this recommendation. Additionally, Aviation, Flood and Workers’ Compensation Insurance are not included in this recommendation and will be submitted separately. All carriers hold a Best’s financial rating of “A, Superior” or higher. FISCAL IMPACT: The estimated annual premium including Pollution insurance is $981,602; however, the Pollution insurance policy was pre-paid under a rate guarantee for three years in FY 21; thus, no premium will be due in FY 23. Therefore, the net premium for FY 23 is estimated to be $932,224 as outlined in the Coverage & Premium Comparison Sheet. Sufficient funds have been budgeted within Fund 516, Property and Casualty Insurance for this purchase. GROWTH MANAGEMENT IMPACT: There is no growth management impact associated with this item. LEGAL CONSIDERATIONS: This item has been reviewed by the County Attorney, raises no legal issues and requires majority vote for approval. -JAK RECOMMENDATION: It is recommended that the Board approves the following: 16.E.3 Packet Pg. 1576 09/27/2022 1) The purchase of insurance coverage as outlined in the Executive Summary and the Coverage and Premium Comparison Sheet effective October 1, 2022. 2) The rejection of Uninsured Motorist Insurance, authorizing the County Manager or designee to execute the necessary rejection forms. 3) Authorize the County Manager or designee to complete the applications or other documents necessary to bind coverage and services effective October 1, 2022. Prepared by: Jeffrey A. Walker, CPCU, ARM, Director, Risk Management Division ATTACHMENT(S) 1. Casualty Renewal & Market Summary (DOCX) 2. Collier Co Casualty Renewal Premium Comparison 22-23 (PDF) 16.E.3 Packet Pg. 1577 09/27/2022 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.3 Doc ID: 23204 Item Summary: Recommendation to approve the purchase of Liability, Automobile, Cyber and other miscellaneous insurance coverage for FY 2023 in the estimated premium of $932,224. Meeting Date: 09/27/2022 Prepared by: Title: Operations Coordinator – Risk Management Name: Greily Gonzalez 08/30/2022 11:30 AM Submitted by: Title: Division Director - Risk Management – Risk Management Name: Jeff Walker 08/30/2022 11:30 AM Approved By: Review: Risk Management Jeff Walker Director Review Completed 08/30/2022 11:42 AM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 08/30/2022 11:45 AM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 08/31/2022 9:37 AM Office of Management and Budget Susan Usher Additional Reviewer Completed 08/31/2022 1:55 PM County Manager's Office Dan Rodriguez Level 4 County Manager Review Completed 09/19/2022 2:13 PM Board of County Commissioners Geoffrey Willig Meeting Pending 09/27/2022 9:00 AM 16.E.3 Packet Pg. 1578 1 | P a g e COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS, ET AL Casualty Insurance Program Renewal – To be Effective 10/1/2022-23 Executive Summary Risk Management Associates, Inc., a wholly owned subsidiary of Brown & Brown, was contracted with the County for the first time effective 1/1/2022 for the purpose of delivering Property and Casualty Brokerage Services. Despite a challenging insurance marketplace, we are pleased to present a favorable renewal as outlined herein. Exhibits illustrating market conditions are provided. Process Overview • Casualty insurance markets approached – see responses below. • Favorable market relationships and risk confidence revealed favorable renewal terms from all incumbent markets • Relatively flat rates with minimal increases due to exposure changes. Marketing Summary 2022-2023 Excess Casualty Package Princeton Excess & Surplus Lines Ins. Co.* Flat renewal rates offered, with premium increase based solely on exposures changes. Cyber Indian Harbor Ins. Co./ AXA XL* Quoted with acceptable renewal terms and competitive pricing given the current marketplace. Starr Indemnity Declined – Cyber Security controls do not meet their requirements for MFA and encryption HCC Declined – Does not meet underwriting criteria due to the revenues. Travelers Declined- Falls outside of their appetite AIG Pending Response – Minimum retention $1,000,000 16.E.3.a Packet Pg. 1579 Attachment: Casualty Renewal & Market Summary (23204 : Approval of Liability, Automobile, Cyber, & Other Insurance for FY 2023) 2 | P a g e Excess Crime Allmerica Financial Benefits Ins. Co. / Hanover* Quoted – Incumbent Travelers Declined – Can only provide excess 2 times primary CNA Declined – outside underwriting guidelines CHUBB Declined – not competitive Terrorism & Sabotage / Active Shooter Lloyds of London / Hiscox* Quoted - Incumbent Indian Harbor Insurance Company / XL Quoted – Terms/limits not competitive with incumbent Maritime Employers Liability/Excess Atlantic Specialty Insurance Company* Quoted - Incumbent Excess Maritime Employers Liability* Non-renewed- extensive research determined policy was no longer applicable to the County’s exposure. AD&D First Responders Statutory Hartford Life & Accident Ins. Co.* Quoted – Incumbent CHUBB Quoted – Premium higher than incumbent AIG Quoted – Premium higher than incumbent *Denotes Incumbent 16.E.3.a Packet Pg. 1580 Attachment: Casualty Renewal & Market Summary (23204 : Approval of Liability, Automobile, Cyber, & Other Insurance for FY 2023) 3 | P a g e Insurance Market Conditions Casualty | Q3 2022 LIABILITY MARKET STABILIZATION The liability market is stabilizing. Rates for general liability, including product liability, are still increasing but at a slower pace than in past quarters. Insurers are working to pre-negotiate early renewal terms on their profitable customers and actively seek new business opportunities. Loss severity continues to be a concern across all industry classes, with insurers focusing on risk selection and more strict underwriting. Insurers are considering how to manage existing exposures. Polyfluoroalkyl substances (PFAS), also known as “forever chemicals,” are a current topic of conversation. Employment Practice Liability insurers remain cautious, especially with higher settlements for claims from highly compensated employees. Large settlements are becoming more common, and underwriters are adjusting accordingly, with many underwriters placing high-earner retentions for employees making over a specified dollar amount for larger and middle-market organizations. In California, separate retentions are commonly added due to claim outcomes in the state. CHALLENGES IN COMMERCIAL AUTO The commercial auto market continues to see an increase in frequency and severity of claims, with insurers reporting combined average loss ratios of 110%. The same reasons continue to drive loss ratios: distracted driving, rising medical costs and increased vehicle replacement costs. A new addition to the list is supply chain issues, which contribute to added costs as companies wait for component parts. Risks with few to no losses should typically expect rate increases ranging from 5-15%. It is becoming more difficult to locate insurers for stand-alone, hired and non-owned auto coverage, as general liability insurers are unwilling to offer coverage. Customers should have proper procedures in place, including background checks, insurance verification protocols and a driver’s handbook. LOWER INCREASES IN EXCESS MARKET Like the primary liability market, the excess market appears to be stabilizing. Rates continue to increase, but not to a historic degree. Minimum layer and policy premiums still apply and have increased over the past years. Loss severity continues to increase. This is impacted by global and social inflation, energy, food, housing, transportation and labor shortages, increased litigation, broader contractual requirements, increased jury verdicts and increased settlements. 16.E.3.a Packet Pg. 1581 Attachment: Casualty Renewal & Market Summary (23204 : Approval of Liability, Automobile, Cyber, & Other Insurance for FY 2023) 4 | P a g e The lead umbrella capitalizes on increases in the primary layers and generally averages a 10-15% rate increase, compared to the 40-100%+ increases in past quarters. The excess layers attempt to follow the lead rate, but this can often be negotiated to a lower comparable rate further up the tower. Cyber Risk | Q3 2022 At the end of 2021, renewal premiums consistently exceeded 100% increases. Halfway through 2022, renewals still face heavy increases of around 65%. However, these increases are notably lower than in 2021, indicating a stabilization of rates may happen in the foreseeable future. Large buyers purchasing towers of coverage are still likely to see higher-than-average increases, especially those who previously experienced favorable excess pricing. Additionally, insureds who fared well last year may now be subject to challenging renewals as excess underwriters continue to evaluate minimum rate requirements. EMERGING SUB-LIMITS Buyers lacking certain controls may face significant reductions in ransomware coverage via sub-limits, coinsurance, higher retentions or exclusions. However, this is still an improvement from last year, as many applicants were flatly declined in the past for ransomware coverage, and a small but growing number of insurers are providing a pathway to reach full limits mid-term. Sub-limits on ransomware commonly range between $100k and $250k, which becomes a more significant decrease in coverage for those who purchase multiple layers, as most excess providers will not offer excess coverage over ransomware sub-limits. INCREASED UNDERWRITING SCRUTINY Underwriters’ strategies continue to evolve, with many insurers creating new or additional applications with more detailed questions regarding security controls. For example, insurers that previously asked if a company had implemented multi-factor authentication (MFA) are now requesting additional details such as what type of MFA and which MFA provider. Similarly, applications previously asked if an endpoint detection and response tool was deployed; now, they are questioning what provider or if the tool is on 100% of endpoints. The overall focus on underwriting standards is significant. 16.E.3.a Packet Pg. 1582 Attachment: Casualty Renewal & Market Summary (23204 : Approval of Liability, Automobile, Cyber, & Other Insurance for FY 2023) Covered Party: Effective Date: Version Date: LIMIT DEDUCTIBLE/SIR ANNUAL PREMIUM LIMIT DEDUCTIBLE/SIR ANNUAL PREMIUM 2021/2022 2022/2023 $2,447,796,500 $2,615,016,300 $ 1,000,000 $ 50,000 $ 576,264 $ 1,000,000 $ 50,000 $ 616,334 $ 167,219,800 $1,000,000 / $1,000,000 $ 50,000 $1,000,000 / $1,000,000 $ 50,000 6.83% $1,000,000 / $1,000,000 $ 50,000 $1,000,000 / $1,000,000 $ 50,000 $5,000,000 / $10,000,000 $ 300,000 $5,000,000 / $10,000,000 $ 300,000 $1,000 / $50,000 $1,000 / $50,000 $2,000,000 / $2,000,000 $ 300,000 $2,000,000 / $2,000,000 $ 300,000 $38,032,295 $41,324,308 $ 5,000,000 $ 300,000 $ 5,000,000 $ 300,000 $ 3,292,013 $1,000 / $25,000 $1,000 / $25,000 8.66% $5,000,000 / $10,000,000 $ 300,000 $5,000,000 / $10,000,000 $ 300,000 $5,000,000 / $5,000,000 $ 300,000 $5,000,000 / $5,000,000 $ 300,000 $ 300,000 $ -$ 300,000 $ - $ 200,000 $ 300,000 $ 200,000 $ 300,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 1,000,000 $ 100,000 $ 40,070 Sub-Total $ 576,264 Sub-Total $ 616,334 6.95% $2,447,796,500 $2,615,016,300 $ 167,720 $ 176,000 $ 167,219,800 6.83% $ 8,280 Sub-Total $ 167,720 Sub-Total $ 176,000 4.94% $ 4,000,000 $ 1,000,000 $ 8,586 $ 4,000,000 $ 1,000,000 $ 8,798 $ 1,000,000 $ 1,000,000 $ 1,000,000 $ 1,000,000 $ 4,000,000 $ 1,000,000 $ 4,000,000 $ 1,000,000 $ 4,000,000 $ 1,000,000 $ 4,000,000 $ 1,000,000 FIGA Assessment $ 77 $ 289 Sub-Total $ 8,586 Sub-Total $ 8,875 3.37% $1,048,557,727 $1,078,828,629 $ 10,000,000 $ 63,745 $ 23,000,000 $ 69,435 $ 30,270,902 $10,000,000 / $20,000,000 $ 100,000 $10,000,000 / $20,000,000 $ 100,000 2.89% $3,000,000 / $3,000,000 $ 100,000 $3,000,000 / $3,000,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 250,000 $ 100,000 $ 3,000,000 $ 100,000 $ 3,000,000 $ 100,000 $ 5,690 Sub-Total $ 63,745 Sub-Total $ 69,435 8.93% Purpose Provides coverage for liability from a data breach; defense costs; ransomware and mitigation/compliance costs associated with a breach response. Excess crime layer providing coverage for employee dishonesty, faithful performance by public officials and computer and funds transfer fraud. Terrorism is excluded from most policies. This program covers liability arising out of acts of foreign and domestic terrorism otherwise excluded. Active Shooter-First Party Coverage for Direct Physical Damage. Third Party Coverage for Bodily Injury and Property Damage resulting from Malicious Attack. Primary coverage layer providing coverage for bodily injury, property damage, professional acts, employment practices, limited inverse condemnation/eminent domain, employee dishonesty/fidelity, automobile liability, and automobile physical damage pursuant to FS 768.28, Federal Statutes. Collier County BOCC 10/1/2022 8/29/2022 Coverage & Premium Comparison 2021/2022 2022/2023 Ratable Exposures/Change LINE OF COVERAGE Excess Casualty Package:Revenues Princeton Excess & Surplus Lines Ins. Co. Auto Physical Damage Exposure DifferenceFlood, Annual Aggregate Earthquake, Annual Aggregate General Liability Medical Payments Fleet Designated Unmanned Aircraft Automobile Liability Exposure DifferenceMedical Payments Pubilc Officials / Employment Practices Liability Physical or Sexual Abuse Ethics Violations Inverse Condemnation/Eminent Domain Inverse Condemnation Endorsement provided as accomodationCrime Employee Dishonesty Loss Inside the Premises Loss Outside the Premises Money Orders & Counterfeit Paper Currency Forgery or Alteration Premium Difference Cyber Liability:Coverage Details Exempt from Public Record per HB7057 Coverage Details Exempt from Public Record per HB7057 Revenues Indian Harbor Insurance Company / AXA XL Exposure Difference * 2022-3 Premium is Net of Commission Premium Difference Excess Crime: Allmerica Financial Benefits Ins. Co. / Hanover Employee Dishonesty - Per Loss Faithful Performance Computer Fraud Funds Transfer Fraud Premium Difference Terrorism & Sabotage / Active Shooter:TIV Underwriters at Lloyds, London / Hiscox Aggregate Limit of Liability Exposure DifferenceTerrorism & Sabotage Liability Active Shooter & Malicious Attack Property & Lliability Additional Security Measures Sublimit Received Option from XL but per Occ limit $1MCounseling Sublimit Public Relations Sublimit Miscellaneous Crisis Management Expense Sublimit Medical Payments and Funeral Expenses Sublimit Premium Difference 16.E.3.b Packet Pg. 1583 Attachment: Collier Co Casualty Renewal Premium Comparison 22-23 (23204 : Approval of Liability, Covered Party: Effective Date: Version Date: LIMIT DEDUCTIBLE/SIR ANNUAL PREMIUM LIMIT DEDUCTIBLE/SIR ANNUAL PREMIUM 2021/2022 2022/2023 $150,026 $116,000 $ 1,000,000 $ 10,000 $ 16,587 $ 1,000,000 $ 10,000 $ 17,500 ($ 34,026) Included -22.68% $ 913 Sub-Total $ 16,587 Sub-Total $ 17,500 5.50% 1,670 1,526 $ 225,000 $ -$ 18,428 $ 225,000 $ -$ 19,080 ($ 144) $ 75,000 $ -$ 75,000 $ --8.62% $ 75,000 $ -$ 75,000 $ - $ 652 Sub-Total $ 18,428 Sub-Total $ 19,080 3.54% $ 3,100,000 $ -$ 3,100,000 $ - $ 3,300,300 $ -$ 3,300,300 $ - Sub-Total $ 25,000 Sub-Total $ 25,000 $ 876,330 $ 932,224 $ Difference $ 55,894 % Difference 6.57% Coverage relating to boat operations in Coastal Zone Mangement, Parks & Reck, Transportation Mangement Serv./ Road Maintenance, and Pollution Control. Purpose Provides coverage for the liability arising out of the operation of watercraft; injury to crew; and injury to divers pursuant to the Jones Act 33 U.S.C. Sec. 901. Death benefits provided to law enforcement officers and extended to paramedic staff pursuant to FS 112.19. Collier County BOCC 10/1/2022 8/29/2022 AD&D First Responders Statutory:2-Year Term - Annual Installments 2-Year Term - Annual Installments # of Employees (2020:2022) Coverage & Premium Comparison 2021/2022 2022/2023 Ratable Exposures/Change LINE OF COVERAGE Maritime Employers Liability:Payroll Atlantic Specialty Insurance Company (Non-Owned Vessels per underwriter) Martime Employers Liability Exposure DifferenceTerrorism Premium Difference TOTAL PREMIUM Hartford Life & Accident Insurance Co.10/1/2020 - 10/1/2022 10/1/2022 - 10/1/2024 Unlawful & Intentional Death Exposure DifferenceIn the Line of Duty Fresh Pursuit 2 Alt Quotes Rcvd but higher prem Premium Difference Contigent Law Enforcement Professional Florida Sheriff's Self- Insurance Fund 16.E.3.b Packet Pg. 1584 Attachment: Collier Co Casualty Renewal Premium Comparison 22-23 (23204 : Approval of Liability,