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Agenda 09/27/2022 Item #16E 1 (Resolution - establishing new FY2023 Pay and Classification Plans for the County Manager's Agency, the County Attorneys Office and non union EMS effective 10/8/2022)09/27/2022 EXECUTIVE SUMMARY Recommendation to adopt a Resolution establishing new FY2023 Pay and Classification Plans for the County Manager’s Agency, the County Attorney’s Office and non-union EMS effective October 8, 2022; to provide pay adjustments as needed to minimum and varying cost-of-living (COLA) increases to address market conditions; to provide continued authorization for the creation of new classifications, modification and/or deletion of classifications and assignment of pay ranges from the proposed Pay and Classification Plans, using a point-factor job evaluation system and market data; to provide authorization for the continued use of the approved FY2022 Pay and Classification Plans through October 7, 2022 and to authorize any necessary budget amendments in FY2023. OBJECTIVE: To administer a system of compensation based on principles of public accountability, external competitiveness, internal equity, relative complexity and responsibility between classifications, market economic conditions, County financial policies, and appropriate federal, state and local laws. CONSIDERATIONS: As an employer, we continue to feel the effects of record inflation, extremely low unemployment, lack of affordable housing and competition from other municipalities and businesses that have progressive and flexible compensation programs. In support of the County’s mission to deliver high-quality, best-value, public services, programs, and facilities, we must commit to being proactive in the management of our employee compensation program. To do this, the County engaged Evergreen Solutions, LLC to perform a Classification and Compensation Study. The primary objective of this study was to implement a new compensation system to ensure the County competitively recruits new employees, retains a current high-performing work force, and motivates employee work performance. Attached with the proposed Resolution approving the new pay and classification plans for the County Manager’s Agency, the County Attorney’s Office and non-union EMS plans, including new pay ranges and classifications, providing pay adjustments as needed to the new range minimum and providing varying cost-of-living adjustments (COLA), are four exhibits: • Exhibit 1 is the County Manager’s Agency Pay and Classification Plan. • Exhibit 2 is the County Attorney’s Pay and Classification Plan. • Exhibit 3 is the County Manager’s EMS Pay and Classification Plan. • Exhibit 4 is Evergreen Solutions final report. • Exhibit 5 is the Resolution. The proposed Resolution shall apply to all regular full- and part-time employees under the administration of the County Manager, County Attorney and Board office employees, except those employees under contract or who are subject to a Collective Bargaining Agreement. Such employees shall continue to be paid and receive increases in accordance with the applicable contract or governing Collective Bargaining Agreement. Evergreen Study: The County engaged Evergreen Solutions, LLC on June 1, 2021, to perform a Classification and Compensation Study for the County Manager’s Agency. In the fall of 2021, Evergreen Solutions, LLC initially estimated the cost to bring the County to a competitive market position ranged from approximately $16 million to $20 million depending on whether the County wanted to meet or exceed today’s market. The County Manager allocated funding in FY2022 and FY2023 to implement recommendations from the Evergreen Study, but over the past 15 months, external market conditions have limited the intended impact of the funds set aside for compensation adjustments. Evergreen Solutions completed their initial assessment of conditions at the County Manager’s Agency and provided preliminary market data from comparable public sector agencies in September 2021. To summarize the findings, over 75% of County Manager Agency employees’ salaries fell below the 16.E.1 Packet Pg. 1497 09/27/2022 midpoint of the pay range. For context, midpoint is commonly considered to be the salary an individual could reasonably expect in the market for satisfactorily performing similar work. Additionally, preliminary salary survey results showed that the County’s starting pay is on average was 13% lower than our surveyed peers when adjusting for the Cost-of-Living Index. These findings were presented to the Board on January 25, 2022, along with a recommendation from the County Manager to revise the FY2022 Pay and Classification Plans for the County Manager’s Agency, County Attorney’s Office, and non-union EMS effective January 1, 2022; to consolidate certain pay grades and adjust the current pay ranges in the County Manager’s Agency and non-union EMS plans by 10%; to adjust the current pay ranges in the County Attorney’s Office by 10%; to provide adjustments to minimum and varying range penetration increases to address market conditions and internal equity for the County Manager’s Agency, County Attorney’s Office, and for non-union EMS employees. The Board unanimously approved these recommendations, and the changes were retroactively applied effective January 1, 2022. The intent of these adjustments was to assist with retention and increase hiring rates to assist with recruitment. On July 12, 2022, the Board was presented with a market condition update and unanimously approved a $1 per hour increase in the County Manager’s Agency, County Attorney’s Office, Board Office, and for non-union EMS employees, with an annual adjustment not to exceed $2,080 per employee. Adjustments were granted to all County Manager agency employees below the level of Division Director; and County Attorney employees below the level of Managing Assistant County Attorney; who were under the maximum of their respective pay ranges. The market conditions highlighted with this request were increased cost of living and to match local public sector increases issued from the City of Naples, Lee County and the Collier County Sheriff’s Office in hopes of assisting with retention. In September 2022, Evergreen Solutions, LLC presented their final pay and classification plan recommendations to the County. This includes a new competitive open range pay plan for the County Manager Agency, County Attorney’s Office and non-union EMS. The proposed pay plan for the County Manager’s Agency has 35 pay grades, revised range spreads and pay grade progression. Starting pay is recommended at $17.00 per hour, which is about a 9% increase from the current plan, and reflective of local market data. After designing the plan, Evergreen slotted each proposed classification into a range in the plan, based on the essential functions being performed and in consideration of like positions in the external market. Both internal and external equity were analyzed when slotting the classifications. Evergreen considered several methods for implementing the new plan, but ultimately recommended the Current Range Penetration model. Under this implementation method, a calculation was performed to determine the percentage through the current range an employee's salary falls. In this method, the proposed range spreads are used in place of the current range spreads. The employee's recommended salary calculation would place them at the same percentage through the proposed range of the new pay grade. For example, if an individual is at 40% of the current range, they are brought to 40% in the new recommended range. This option included costs to adjust salaries to the new pay grade minimums and to provide a 5% cost-of-living adjustment; however, this option was estimated to cost over $18 million. This amount significantly exceeded initial estimates and budget allotment for FY2023 but was not surprising given the significant increases this calendar year to cost-of-living and very competitive housing and labor markets. Market Conditions: An overview of market conditions was presented at the January 2022 and July 2022 BCC meetings; a current summary of market conditions is noted below. These trends continue to impact the County’s ability to attract and retain talent. • The Bureau of Labor Statistics released an updated Consumer Price Index (CPI) for July 2022. In this report, the region including Tampa - St. Petersburg - Clearwater, Florida shows All Urban Consumers 16.E.1 Packet Pg. 1498 09/27/2022 experienced an 11.2% increase in the CPI over the previous 12 months. Increases in our region significantly exceed the nationwide CPI increase of 8.5% for the same period. For historical context, CPI for the same area was reported at 6.6% in July 2021 and 2.1% for July 2020. • According to the most recent State of Florida Relative Price Level Index Study for 2021, Collier County continues to be ranked as the 2nd highest cost of living County in the State, which was 6.7% above the Statewide average cost of living. • Median home and rental prices in Collier County are among the highest in both the state and country, forcing large segments of middle- and working-class families to relocate out of the area or live here beyond their means. July 2022 real estate data for Collier County shows that home prices are up from last year, selling for a median price of $550,000. • Increasing County Manager Agency Turnover • At the end of FY2020, turnover was 11.4%, with 239 employees of 2,098 funded positions separating service. • At the end of FY2021, County turnover increased over two percent from the previous year, to 13.5%. 289 employees of 2,147 funded positions separated in that fiscal year. • To date in FY2022, there have been 294 employees who have separated since 10/1/2021, with 15 known separations prior to the end of the fiscal year. That represents turnover of 14.3% of funded agency positions. County Manager Recommendation: In order to remain in alignment with the $10 million programmed for FY2023 pay plan implementation, the County Manager had to consider more cost -effective implementation options. Range penetration was considered but salary increase caps to stay within the budgeted amount limited the effectiveness of these solutions. The recommendation to implement the new pay plan, adjust each employee's salary to the minimum of their new pay grade and then provide a cost - of-living adjustment (COLA) was ultimately selected as it provided a more consistent approach and offered an ease of understanding for employees. In consideration of the national CPI reported at 8.5%, Evergreen’s recommendation of a 5% COLA (plus range penetration) and loca l area employer increases, the County developed a sliding scale to provide adjustments. The recommended COLA for employees below the Division Director level is 8%; the recommend COLA for Division Directors is 6.5%; the recommended COLA for Department Heads and Deputy County Managers is 5%. Employees of the Board office are also recommended to receive an 8% cost -of-living increase. The increases will be applied allowing for marginal differences for hourly rates due to system rounding, and where necessary, pro-rated based on full-time equivalency (FTE). Employees whose increase would bring them over the maximum of the range will receive an increase to their base rate up to the maximum of the range and will receive the remainder of the cost-of-living adjustment divided equally and payable during the remaining twenty-three pay periods and ending with the last check of fiscal year 2023. Individuals whose base pay is at the maximum, or above in limited cases, of the pay range will receive the cost -of-living adjustment divided equally and payable during the remaining twenty-three pay periods ending with the last check of fiscal year 2023. It is important to note that this option does create salary compression and lessens pay differentials between new hires and tenured employees. As included in Evergreen’s final report (Exhibit 4), regular maintenance and updates to the pay plan and compensation systems are necessary. Without proper upkeep, the potential for recruitment and retention issues will continue to increase as the compensation system becomes dated and less competitive. There are several common methods for salary progression that County should consider in the future; these include cost-of-living adjustments (COLA), career progression and certification adjustments, and merit/performance-based adjustments. It is recommended 16.E.1 Packet Pg. 1499 09/27/2022 that the County evaluate, annually, whether a COLA needs to be applied (to both the pay plan and employees’ salaries) to keep pace with cost -of-living. It is also recommended that the County continuously evaluate its practices to progress employees’ salaries and if necessary, make adjustments to preserve equitable pay practices, particularly in the administration of the employee performance evaluation process. County Attorney Recommendation: The County Attorney recommends compliance with the national CPI reported at 8.5% and recommends 8% COLA for the entire County Attorney’s Office, including the County Attorney. The increases will be applied allowing for marginal differences for hourly rates due to system rounding. Employees whose increase would bring them over the maximum of the range will receive an increase to their base rate up to the maximum of the range and will receive the remainder of the cost-of-living adjustment divided equally and payable during the remaining twenty-three pay periods and ending with the last check of fiscal year 2023. Collier County Pay Increase History: The County reviews market position on an annual basis. In FY2016 the County confirmed the strategy to target the market with a competitive pay plan. Since then, maintaining a modest budgetary approach has resulted in the County falling below the market, trending from less than 5% below in February 2018 to over 10% below market in January 2021. The County has relied upon annual general wage adjustments as the primary mechanism for providing annual pay increases for several years; merit pay was last approved in FY2008. The data provided in summary below is used to illustrate how the County’s pay structure has been administered over time: FY08 (10/1/2007) 4.1% COLA; Merit = .5%, 1.4%, 2.3% FY09 (10/1/2008) 4.2% COLA; Merit = 0% FY10 (10/1/2009) 0% COLA; 0% Merit FY11 (10/01/2010) 0% COLA; 0% Merit FY12 (10/01/2011) 0% COLA; 0% Merit FY13 (10/06/2012) 2% COLA; 0% Merit FY14 (10/05/2013) $1,000 FY15 (10/04/2014) $1,000 or 2% whichever was greater FY16 (10/3/2015) $1,000 or 1.5% whichever was greater, range penetration, adjustment to minimum (Cody Study adjustments) FY17 (10/01/2016) 3% General Wage Adjustment (GWA) FY18 (10/01/2017) Ranges moved by 3%; Adjustments to minimum; General Wage Adjustment 2.9% FY19 (10/01/2018) 2% General Wage Adjustment; Pay range maximums increased by 2% FY20 (10/01/2019) $1200 General Wage Adjustment; $500 457 match for all employees FY21 (10/1/2020): $1200 or 2% GWA (whichever was greater); lump payments over maximum FY22 (10/1/2021): $1000 General Wage Adjustment; capped at maximum FY22 (1/1/2022): Ranges moved 10%; Adjustment to minimum; Range penetration increases from 4-10% FY22 (8/1/2022): $1.00/hour COLA (not to exceed $2,080 annually) Pursuant to Ordinance No. 96-40, as amended by Ordinance No. 2001-50, the Board of County Commissioners has authorized the County Manager to make additions, modifications and deletions to the Pay and Classification Plan. The proposed Resolution seeks continued authorization from the Board to do so, as well as to assign pay ranges using the existing point-factor job evaluation system from the pay ranges set forth in the proposed Pay and Classification Plans, subject to a quarterly report to the Board. It also authorizes the County Manager to hire or move employees within the Pay and Classification Plan to 16.E.1 Packet Pg. 1500 09/27/2022 promote the recruitment and retention of a highly qualified and professional workforce. FISCAL IMPACT: The estimated cost of the associated pay plan and cost of living adjustments to base pay is $9,500,670.53 for FY2023 starting with the first full pay period in the fiscal year effective October 8, 2022, impacting 24 of 26 pay periods in the fiscal year. The estimated cost of the associated pay plan adjustments for vacant positions is $1,125,608.50 for the entire fiscal year but given that vacancies will vary throughout the year that full impact may not be realized. Sufficient funding exists to implement the desired compensation actions; but budget amendments may be necessary to align the budget within the appropriate personnel service cost centers. GROWTH MANAGEMENT IMPACT: There are no Growth Management Impacts associated with this Executive Summary. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: To approve and authorize the Chairman to execute the proposed Resolution establishing the new FY2023 Pay and Classification Plans for the County Manager’s Agency, the County Attorney’s Office and non-union EMS effective October 8, 2022; to provide pay adjustments to minimum and varying cost-of-living (COLA) increases to address market conditions; to provide continued authorization for the creation of new classifications, modification and/or deletion of classifications and assignment of pay ranges from the proposed Pay and Classification Plans, us ing a point-factor job evaluation system and market data; to provide authorization for the continued use of the approved FY2022 Pay and Classification Plans through October 7, 2022 and authorize any necessary budget amendments in FY2023. PREPARED BY: Brittney Mahon- Manager - Total Rewards and Talent Acquisition, Division of Human Resources ATTACHMENT(S) 1. Proposed FY 2023 County Manager's Agency Pay Plan (PDF) 2. Proposed FY 2023 CAO Pay Plan (PDF) 3. Proposed FY 2023 EMS Pay Plan (PDF) 4. Class and Comp Study for Collier County (Final) (PDF) 5. Resolution for Pay Plan 2022 (PDF) 16.E.1 Packet Pg. 1501 09/27/2022 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.1 Doc ID: 23457 Item Summary: Recommendation to adopt a Resolution establishing new FY2023 Pay and Classification Plans for the County Manager’s Agency, the County Attorney’s Office and non-union EMS effective October 8, 2022; to provide pay adjustments as needed to minimum and varying cost -of-living (COLA) increases to address market conditions; to provide continued authorization for the creation of new classifications, modification and/or deletion of classifications and assignment of pay ranges from the proposed Pay and Classification Plans, using a point-factor job evaluation system and market data; to provide authorization for the continued use of the approved FY2022 Pay and Classification Plans through October 7, 2022 and to authorize any necessary budget amendments in FY2023. Meeting Date: 09/27/2022 Prepared by: Title: Human Resources Generalist – Human Resources Name: Brittney Mahon 09/21/2022 3:38 PM Submitted by: Title: Division Director - Human Resources – Human Resources Name: Amy Lyberg 09/21/2022 3:38 PM Approved By: Review: Human Resources Amy Lyberg Director Review Completed 09/21/2022 3:53 PM County Attorney's Office Colleen Greene Level 2 Attorney Review Completed 09/21/2022 3:56 PM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 09/21/2022 3:59 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 09/21/2022 4:06 PM Office of Management and Budget Susan Usher Additional Reviewer Completed 09/21/2022 4:31 PM County Manager's Office Dan Rodriguez Level 4 County Manager Review Completed 09/21/2022 5:00 PM Board of County Commissioners Geoffrey Willig Meeting Pending 09/27/2022 9:00 AM 16.E.1 Packet Pg. 1502 Effective 10/8/22 GRADE TITLE MIN MIDPOINT MAX CCG240 Non-Exempt - Hourly Courier 17.0000 22.1000 27.2000 Exempt - Annual None 35,360 45,968 56,576 CCG241 Non-Exempt - Hourly Customer Service Specialist I 17.5100 22.7630 28.0160 Landscape Technician I 17.5100 22.7630 28.0160 Library Specialist I 17.5100 22.7630 28.0160 Recreation Specialist I 17.5100 22.7630 28.0160 Exempt - Annual None 36,421 47,347 58,273 CCG242 Non-Exempt - Hourly Lifeguard I 18.0353 23.4459 28.8565 Exempt - Annual None 37,513 48,767 60,021 CCG243 Non-Exempt - Hourly Administrative Support Specialist I 18.5764 24.1493 29.7222 General Maintenance Specialist I 18.5764 24.1493 29.7222 Inventory Specialist I 18.5764 24.1493 29.7222 Exempt - Annual None 38,639 50,230 61,822 CCG244 Non-Exempt - Hourly 4-H Outreach Coordinator 19.1336 24.8737 30.6138 Animal Care Specialist I 19.1336 24.8737 30.6138 Case Manager Assistant 19.1336 24.8737 30.6138 Landscape Technician II 19.1336 24.8737 30.6138 Recreation Specialist II 19.1336 24.8737 30.6138 Exempt - Annual None 39,798 51,737 63,677 CCG245 Non-Exempt - Hourly Customer Service Specialist II 19.7077 25.6200 31.5323 General Maintenance Specialist II 19.7077 25.6200 31.5323 Exempt - Annual None 40,992 53,290 65,587 CCG246 Non-Exempt - Hourly Accounting Technician I 20.2989 26.3886 32.4782 Administrative Support Specialist II 20.2989 26.3886 32.4782 Equipment Operator I 20.2989 26.3886 32.4782 Library Specialist II 20.2989 26.3886 32.4782 Line Service Technician I 20.2989 26.3886 32.4782 Museum Assistant I 20.2989 26.3886 32.4782 Park Ranger I 20.2989 26.3886 32.4782 Program Assistant 20.2989 26.3886 32.4782 Recreation Program Leader I 20.2989 26.3886 32.4782 Service Writer 20.2989 26.3886 32.4782 Solid Waste Specialist I 20.2989 26.3886 32.4782 Tradesworker - Structural/General I 20.2989 26.3886 32.4782 Exempt - Annual None 42,222 54,888 67,555 CCG247 Non-Exempt - Hourly Automotive Technician I 20.9079 27.1802 33.4526 Grants Support Specialist I 20.9079 27.1802 33.4526 Inventory Specialist II 20.9079 27.1802 33.4526 Operations Support Specialist I 20.9079 27.1802 33.4526 Plant Operator I 20.9079 27.1802 33.4526 Utility Specialist I 20.9079 27.1802 33.4526 Exempt - Annual None 43,488 56,535 69,581 CCG248 Non-Exempt - Hourly Animal Services Dispatcher 21.5351 27.9956 34.4561 PROPOSED FISCAL YEAR 2023 BOARD OF COLLIER COUNTY COMMISSIONERS PAY AND CLASSIFICATION PLAN *Due to system rounding, actual amounts may differ slightly. 16.E.1.a Packet Pg. 1503 Attachment: Proposed FY 2023 County Manager's Agency Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) Planning and Permitting Technician I 21.5351 27.9956 34.4561 Procurement Specialist 21.5351 27.9956 34.4561 Solid Waste Specialist II 21.5351 27.9956 34.4561 Tradesworker - Specialist I 21.5351 27.9956 34.4561 Volunteer Coordinator 21.5351 27.9956 34.4561 Exempt - Annual None 44,793 58,231 71,669 CCG249 Non-Exempt - Hourly Accounting Technician II 22.1811 28.8355 35.4898 Animal Control Officer I 22.1811 28.8355 35.4898 Code Enforcement Officer I 22.1811 28.8355 35.4898 Museum Assistant II 22.1811 28.8355 35.4898 Recreation Program Leader II 22.1811 28.8355 35.4898 Utility Specialist II 22.1811 28.8355 35.4898 Veterinary Technician I 22.1811 28.8355 35.4898 Exempt - Annual None 46,137 59,978 73,819 CCG250 Non-Exempt - Hourly Equipment Operator II 22.8466 29.7006 36.5545 Line Service Technician II 22.8466 29.7006 36.5545 Exempt - Annual None 47,521 61,777 76,033 CCG251 Non-Exempt - Hourly GIS Technician I 23.5320 30.5916 37.6512 Grants Support Specialist II 23.5320 30.5916 37.6512 Inventory Specialist III 23.5320 30.5916 37.6512 Laboratory Technician 23.5320 30.5916 37.6512 Planning And Permitting Technician II 23.5320 30.5916 37.6512 Public Information Coordinator I 23.5320 30.5916 37.6512 Tradesworker - Structural/General II 23.5320 30.5916 37.6512 Exempt - Annual None 48,947 63,630 78,314 CCG252 Non-Exempt - Hourly Code Enforcement Officer II 25.1792 32.9848 40.7903 Crew Leader I 25.1792 32.9848 40.7903 Facilities Compliance Officer 25.1792 32.9848 40.7903 Odor Control Specialist 25.1792 32.9848 40.7903 Operations Support Specialist II 25.1792 32.9848 40.7903 Plant Operator II 25.1792 32.9848 40.7903 Pretreatment Inspector 25.1792 32.9848 40.7903 Property Acquisition Specialist I 25.1792 32.9848 40.7903 Signs Reviewer 25.1792 32.9848 40.7903 Technician 25.1792 32.9848 40.7903 Tradesworker - Specialist II 25.1792 32.9848 40.7903 Traffic Signal Technician I 25.1792 32.9848 40.7903 Exempt - Annual None 52,373 68,608 84,844 CCG253 Non-Exempt - Hourly Crew Leader II 26.1864 34.3042 42.4219 Environmental Specialist I 26.1864 34.3042 42.4219 Heavy Equipment Operator 26.1864 34.3042 42.4219 Program Coordinator 26.1864 34.3042 42.4219 Property Maintenance Specialist 26.1864 34.3042 42.4219 Veterinary Technician II 26.1864 34.3042 42.4219 Exempt - Annual Digital Media Coordinator 54,468 71,353 88,238 Veteran Services Officer 54,468 71,353 88,238 CCG254 Non-Exempt - Hourly GIS Technician II 27.2338 35.6763 44.1188 Park Ranger II 27.2338 35.6763 44.1188 Planner I 27.2338 35.6763 44.1188 Plant Mechanic 27.2338 35.6763 44.1188 Plant Operator III 27.2338 35.6763 44.1188 Recycling Specialist 27.2338 35.6763 44.1188 Supervisor - Inventory 27.2338 35.6763 44.1188 Tradesworker - Structural/General III 27.2338 35.6763 44.1188 Traffic Signal Technician II 27.2338 35.6763 44.1188 Exempt - Annual Accountant I 56,646 74,207 91,767 Budget Analyst I 56,646 74,207 91,767 Case Manager 56,646 74,207 91,767 Chemist 56,646 74,207 91,767 *Due to system rounding, actual amounts may differ slightly. 16.E.1.a Packet Pg. 1504 Attachment: Proposed FY 2023 County Manager's Agency Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) Extension Agent 56,646 74,207 91,767 Project Manager I 56,646 74,207 91,767 Public Information Coordinator II 56,646 74,207 91,767 Tourism Sales Manager I 56,646 74,207 91,767 CCG255 Non-Exempt - Hourly Automotive Technician II 28.3232 37.1034 45.8836 Building Inspector I 28.3232 37.1034 45.8836 CAD Technician 28.3232 37.1034 45.8836 Field Inspector I 28.3232 37.1034 45.8836 Instrumentation/Electrical Technician I 28.3232 37.1034 45.8836 Plans Reviewer I 28.3232 37.1034 45.8836 Supervisor - Field I 28.3232 37.1034 45.8836 Supervisor - Operations I 28.3232 37.1034 45.8836 Technical Support Professional I 28.3232 37.1034 45.8836 Exempt - Annual Economic Research Analyst 58,912 77,175 95,438 Environmental Specialist II 58,912 77,175 95,438 Grants Coordinator I 58,912 77,175 95,438 Health & Safety Specialist I 58,912 77,175 95,438 Laboratory Quality Assurance Specialist 58,912 77,175 95,438 Librarian I 58,912 77,175 95,438 Program Manager I 58,912 77,175 95,438 Site Plans Reviewer I 58,912 77,175 95,438 Wellness Health Educator 58,912 77,175 95,438 CCG256 Non-Exempt - Hourly Animal Care Specialist II 29.4561 38.5875 47.7189 Animal Control Officer II 29.4561 38.5875 47.7189 Automotive Technician III 29.4561 38.5875 47.7189 Building Inspector II 29.4561 38.5875 47.7189 Instrumentation/Electrical Technician II 29.4561 38.5875 47.7189 Plans Reviewer II 29.4561 38.5875 47.7189 Property Acquisition Specialist II 29.4561 38.5875 47.7189 Tradesworker - Specialist III 29.4561 38.5875 47.7189 Traffic Signal Technician III 29.4561 38.5875 47.7189 Exempt - Annual Management Analyst I 61,269 80,262 99,255 Tourism Sales Manager II 61,269 80,262 99,255 CCG257 Non-Exempt - Hourly Supervisor - Field II 30.6344 40.1310 49.6277 Technical Support Professional II 30.6344 40.1310 49.6277 Exempt - Annual Accountant II 63,719 83,473 103,226 Applications Analyst I 63,719 83,473 103,226 Architectural Reviewer 63,719 83,473 103,226 Contract Administration Specialist 63,719 83,473 103,226 Environmental Specialist III 63,719 83,473 103,226 Grants Coordinator II 63,719 83,473 103,226 Human Resources Business Partner 63,719 83,473 103,226 Impact Fee Coordinator 63,719 83,473 103,226 Librarian II 63,719 83,473 103,226 Planner II 63,719 83,473 103,226 Procurement Strategist I 63,719 83,473 103,226 Property Management Specialist 63,719 83,473 103,226 Public Information Coordinator III 63,719 83,473 103,226 Recycling Coordinator 63,719 83,473 103,226 Review Appraiser I 63,719 83,473 103,226 Risk Analyst 63,719 83,473 103,226 Supervisor - Parks & Recreation 63,719 83,473 103,226 Tourism Public Relations Manager 63,719 83,473 103,226 CCG258 Non-Exempt - Hourly Chief Operator 31.8597 41.7363 51.6128 Field Inspector II 31.8597 41.7363 51.6128 Shop Foreman 31.8597 41.7363 51.6128 Exempt - Annual Budget Analyst II 66,268 86,811 107,355 Employee Relations Assistant Manager 66,268 86,811 107,355 Floodplain Coordinator 66,268 86,811 107,355 Health & Safety Specialist II 66,268 86,811 107,355 Museum Curator 66,268 86,811 107,355 Review Appraiser II 66,268 86,811 107,355 Security Professional 66,268 86,811 107,355 Signal Systems Network Specialist 66,268 86,811 107,355 Site Plans Reviewer II 66,268 86,811 107,355 Supervisor - Environmental 66,268 86,811 107,355 Supervisor - Library 66,268 86,811 107,355 Supervisor - Park Rangers 66,268 86,811 107,355 Supervisor - Permitting 66,268 86,811 107,355 Supervisor - Revenue 66,268 86,811 107,355 *Due to system rounding, actual amounts may differ slightly. 16.E.1.a Packet Pg. 1505 Attachment: Proposed FY 2023 County Manager's Agency Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) Supervisor - Waste Reduction & Recycling 66,268 86,811 107,355 Systems Analyst I 66,268 86,811 107,355 CCG259 Non-Exempt - Hourly Supervisor - Building Maintenance 33.1341 43.4057 53.6773 Supervisor - Building Operations 33.1341 43.4057 53.6773 Exempt - Annual County Surveyor 68,919 90,284 111,649 Manager - Branch Library 68,919 90,284 111,649 Network Administrator I 68,919 90,284 111,649 Planner III 68,919 90,284 111,649 Procurement Strategist II 68,919 90,284 111,649 Supervisor - Code Enforcement 68,919 90,284 111,649 Supervisor - Digital Media 68,919 90,284 111,649 Supervisor - Grants 68,919 90,284 111,649 Supervisor - Laboratory 68,919 90,284 111,649 Supervisor - Operations II 68,919 90,284 111,649 Supervisor - Road Maintenance 68,919 90,284 111,649 Supervisor - Service Desk 68,919 90,284 111,649 Tourism Sales Manager III 68,919 90,284 111,649 CCG260 Non-Exempt - Hourly None 34.4595 45.1419 55.8244 Exempt - Annual Budget Analyst III 71,676 93,895 116,115 Management Analyst II 71,676 93,895 116,115 Project Manager II 71,676 93,895 116,115 Supervisor - Accounting 71,676 93,895 116,115 Supervisor - Signal Operations 71,676 93,895 116,115 CCG261 Non-Exempt - Hourly None 35.8379 46.9476 58.0574 Exempt - Annual Applications Analyst II 74,543 97,651 120,759 Arts & Culture Manager 74,543 97,651 120,759 Chief Building Inspector 74,543 97,651 120,759 Emergency Management Coordinator 74,543 97,651 120,759 Manager - Fleet 74,543 97,651 120,759 Manager - Library 74,543 97,651 120,759 Manager - Museum 74,543 97,651 120,759 CCG262 Non-Exempt - Hourly None 37.2714 48.8255 60.3796 Exempt - Annual Database Administrator 77,524 101,557 125,590 Manager - Internal Controls 77,524 101,557 125,590 Regional Manager - Parks & Recreation 77,524 101,557 125,590 Superintendent - Parks & Recreation Maintenance 77,524 101,557 125,590 Superintendent - Road & Bridges 77,524 101,557 125,590 Supervisor - Site Inspections 77,524 101,557 125,590 System Analyst II 77,524 101,557 125,590 CCG263 Non-Exempt - Hourly None 38.7622 50.7785 62.7948 Exempt - Annual Manager - Airport Operations 80,625 105,619 130,613 Manager - Code Enforcement 80,625 105,619 130,613 Manager - Communications 80,625 105,619 130,613 Manager - Culinary Programs & Development 80,625 105,619 130,613 Manager - DAS Operations 80,625 105,619 130,613 Manager - Environmental 80,625 105,619 130,613 Manager - Grants 80,625 105,619 130,613 Manager - Inventory & Distribution Control 80,625 105,619 130,613 Manager - Irrigation Quality 80,625 105,619 130,613 Manager - Meter Services 80,625 105,619 130,613 Manager - Pelican Bay Services 80,625 105,619 130,613 Manager - Plans Review & Inspections 80,625 105,619 130,613 Manager - Procurement 80,625 105,619 130,613 Manager - Public Transit 80,625 105,619 130,613 Manager - Risk 80,625 105,619 130,613 Manager - Solid Waste Operations 80,625 105,619 130,613 Manager - Stormwater Maintenance 80,625 105,619 130,613 Manager - Technical Systems Operations 80,625 105,619 130,613 Manager - Utility Billing & Customer Service 80,625 105,619 130,613 Manager - Veteran Services 80,625 105,619 130,613 Manager - Waste Reduction & Recycling 80,625 105,619 130,613 Manager - Wellness Programs 80,625 105,619 130,613 Manager - W/WW Environmental Compliance 80,625 105,619 130,613 Network Administrator II 80,625 105,619 130,613 Project Manager III 80,625 105,619 130,613 Site Plans Reviewer III 80,625 105,619 130,613 *Due to system rounding, actual amounts may differ slightly. 16.E.1.a Packet Pg. 1506 Attachment: Proposed FY 2023 County Manager's Agency Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) CCG264 Non-Exempt - Hourly None 41.8632 54.8408 67.8184 Exempt - Annual Deputy Division Director - Tourism 87,076 114,069 141,062 Manager - Business Center 87,076 114,069 141,062 Manager - Customer Relations & Applications Management 87,076 114,069 141,062 Manager - Environmental Services 87,076 114,069 141,062 Manager - Facilities 87,076 114,069 141,062 Manager - Human Resources 87,076 114,069 141,062 Manager - Landscape Operations 87,076 114,069 141,062 Manager - Planning 87,076 114,069 141,062 Manager - Right of Way 87,076 114,069 141,062 Manager - Telecommunications 87,076 114,069 141,062 Manager - Wastewater Collections 87,076 114,069 141,062 Plant Manager 87,076 114,069 141,062 Project Manager - III (Licensed)87,076 114,069 141,062 CCG265 Non-Exempt - Hourly 43.9564 57.5829 71.2093 None Exempt - Annual 91,429 119,772 148,115 Assistant Division Director - Library 91,429 119,772 148,115 Assistant Division Director - Park & Recreation 91,429 119,772 148,115 Engineer II 91,429 119,772 148,115 Executive Manager - Airport Operations 91,429 119,772 148,115 Manager - Distribution 91,429 119,772 148,115 Manager - Financial Operations 91,429 119,772 148,115 Manager - Information Systems Development 91,429 119,772 148,115 Manager - Network 91,429 119,772 148,115 Manager - Pollution Control 91,429 119,772 148,115 Manager - Power Systems 91,429 119,772 148,115 Manager - Property Acquisition 91,429 119,772 148,115 Manager - Transportation Planning 91,429 119,772 148,115 Supervisor - Project Management 91,429 119,772 148,115 CCG266 Non-Exempt - Hourly None 46.1542 60.4620 74.7698 Exempt - Annual Chief Building Official 96,001 125,761 155,521 Manager - Coastal Management Program 96,001 125,761 155,521 Manager - Cyber Security 96,001 125,761 155,521 Manager - Engineering 96,001 125,761 155,521 Manager - Impact Fees 96,001 125,761 155,521 Supervisor - Project Management (Licensed)96,001 125,761 155,521 CCG267 Non-Exempt - Hourly None 48.4619 63.4851 78.5083 Exempt - Annual Shelter Veterinarian 100,801 132,049 163,297 CCG268 Non-Exempt - Hourly None 50.8850 66.6594 82.4337 Exempt - Annual Chief Engineer - Traffic Operations 105,841 138,651 171,462 CCG269 Non-Exempt - Hourly None 53.4293 69.9923 86.5554 Exempt - Annual Division Director - Community Planning & Resiliency 111,133 145,584 180,035 Division Director - Community Redevelopment Agencies 111,133 145,584 180,035 Division Director - Corporate Compliance & Continuous Improvement 111,133 145,584 180,035 Division Director - Corporate Compliance & Internal Review 111,133 145,584 180,035 Division Director - Economic Development & Housing 111,133 145,584 180,035 Division Director - Fleet Management 111,133 145,584 180,035 Division Director - Museum 111,133 145,584 180,035 Division Director - Public Transit & Neighborhood Enhancement 111,133 145,584 180,035 Division Director - Sub-Regional Utilities 111,133 145,584 180,035 Division Director - University Extension Services 111,133 145,584 180,035 CCG270 Non-Exempt - Hourly None 56.1007 74.3335 92.5662 Exempt - Annual Division Director - Building Review & Permitting 116,690 154,614 192,538 Division Director - Code Enforcement 116,690 154,614 192,538 Division Director - Communications, Government & Public Affairs 116,690 154,614 192,538 Division Director - Community & Human Services 116,690 154,614 192,538 Division Director - Development Review 116,690 154,614 192,538 Division Director - Domestic Animal Services 116,690 154,614 192,538 *Due to system rounding, actual amounts may differ slightly. 16.E.1.a Packet Pg. 1507 Attachment: Proposed FY 2023 County Manager's Agency Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) Division Director - Library 116,690 154,614 192,538 Division Director - Operations Support 116,690 154,614 192,538 Division Director - Parks & Recreation 116,690 154,614 192,538 Division Director - Planning & Zoning 116,690 154,614 192,538 Division Director - Procurement Services 116,690 154,614 192,538 Division Director - Public Utilities Engineering 116,690 154,614 192,538 Division Director - Risk Management 116,690 154,614 192,538 Division Director - Road Maintenance 116,690 154,614 192,538 Division Director - Solid Waste 116,690 154,614 192,538 Division Director - Tourism 116,690 154,614 192,538 Division Director - Transportation Engineering 116,690 154,614 192,538 Division Director - Wastewater 116,690 154,614 192,538 Division Director - Water 116,690 154,614 192,538 CCG271 Non-Exempt - Hourly None 58.9058 78.0501 97.1945 Exempt - Annual Division Director - Bureau of Emergency Services 122,524 162,344 202,165 Division Director - Corporate Financial & Management Services 122,524 162,344 202,165 Division Director - Facilities Management 122,524 162,344 202,165 Division Director - Human Resources 122,524 162,344 202,165 Division Director - Impact Fee, Capital Project Planning & Program Management 122,524 162,344 202,165 Division Director - Information Technology 122,524 162,344 202,165 Division Director - Utilities Finance 122,524 162,344 202,165 Executive Director - Corporate Business Operations 122,524 162,344 202,165 CCG272 Non-Exempt - Hourly None 61.8510 81.9526 102.0542 Exempt - Annual None 128,650 170,461 212,273 CCG273 Non-Exempt - Hourly None 66.7991 88.5088 110.2186 Exempt - Annual Department Head 138,942 184,098 229,255 CCG274 Non-Exempt - Hourly None 72.1431 95.5896 119.0360 Exempt - Annual Deputy County Manager 150,058 198,826 247,595 Intern Classifications Non-Exempt - Hourly INT01 High School Intern 13.0000 INTUG Undergraduate Student Intern 15.0000 INTGR Graduate Student Intern 17.0000 *Due to system rounding, actual amounts may differ slightly. 16.E.1.a Packet Pg. 1508 Attachment: Proposed FY 2023 County Manager's Agency Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) Effective 10/8/22 GRADE TITLE MIN MIDPOINT MAX ATY101 Non-Exempt - Hourly Legal Secretary 22.5301 29.8523 37.1746 Exempt - Annual None 46,863 62,093 77,323 ATY102 Non-Exempt - Hourly Legal Assistant/Paralegal 25.9096 34.3302 42.7508 Exempt - Annual None 53,892 71,407 88,922 ATY103 Non-Exempt - Hourly 29.7960 39.4797 49.1634 None Exempt - Annual None 61,976 82,118 102,260 ATY104 Non-Exempt - Hourly None 36.3511 49.9828 63.6145 Exempt - Annual Junior County Attorney 75,610 103,964 132,318 ATY105 Non-Exempt - Hourly None 41.8038 57.4802 73.1566 Exempt - Annual None 86,952 119,559 152,166 ATY106 Non-Exempt - Hourly None 48.0744 66.1022 84.1301 Exempt - Annual Assistant County Attorney 99,995 137,493 174,991 ATY107 Non-Exempt - Hourly 55.2855 76.0176 96.7496 None Exempt - Annual Managing Assistant County Attorney 114,994 158,117 201,239 ATY108 Non-Exempt - Hourly None 69.1069 95.0220 120.9371 Exempt - Annual Deputy County Attorney 143,742 197,646 251,549 PROPOSED FISCAL YEAR 2023 COLLIER COUNTY ATTORNEY'S OFFICE PAY PLAN 16.E.1.b Packet Pg. 1509 Attachment: Proposed FY 2023 CAO Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) Effective 10/8/22 GRADE TITLE MIN MIDPOINT MAX EMSNU100 Non-Exempt - Hourly Aircraft Mechanic I 30.0481 39.3630 48.6779 Exempt - Annual None 62,500 81,875 101,250 EMSNU101 Non-Exempt - Hourly Aircraft Mechanic II 36.0577 47.2356 58.4135 Exempt - Annual None 75,000 98,250 121,500 EMSNU102 Non-Exempt - Hourly None 37.2100 48.7451 60.2802 Exempt - Annual EMS Captain 77,397 101,390 125,382 EMSNU103 Non-Exempt - Hourly None 40.5927 53.1765 65.7602 Exempt - Annual EMS Battalion Chief I 84,433 110,607 136,781 EMSNU104 Non-Exempt - Hourly Chief Pilot 41.8632 54.8408 67.8184 Exempt - Annual None 87,076 114,069 141,062 EMSNU105 Non-Exempt - Hourly None 44.6520 58.4941 72.3362 Exempt - Annual EMS Battalion Chief II 92,876 121,668 150,459 EMSNU106 Non-Exempt - Hourly Director of Maintenance - Helicopter Operations 46.8868 61.4217 75.9566 Exempt - Annual Director of Operations - Helicopter Operations 97,525 127,757 157,990 EMS Division Chief 97,525 127,757 157,990 EMSNU107 Non-Exempt - Hourly None 49.2311 64.4928 79.7545 Exempt - Annual Assistant Chief - EMS 102,401 134,145 165,889 EMSNU108 Non-Exempt - Hourly None 51.6927 68.4928 85.2930 Exempt Annual Chief - Emergency Medical Services 107,521 142,465 177,409 PROPOSED FISCAL YEAR 2023 EMS NON-UNION PAY AND CLASSIFICATION PLAN 16.E.1.c Packet Pg. 1510 Attachment: Proposed FY 2023 EMS Pay Plan (23457 : FY23 Pay Plans and Pay Adjustments) September 9, 2022 Employee Classification and Compensation Study for Collier County, FL FINAL REPORT 16.E.1.d Packet Pg. 1511 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) PAGE 1.0 INTRODUCTION ................................................................................................................ 1-1 1.1 Study Methodology ................................................................................................. 1-2 1.2 Report Organization ................................................................................................ 1-3 2.0 ASSESSMENT OF CURRENT CONDITIONS ...................................................................... 2-1 2.1 Pay Plan Analysis .................................................................................................... 2-1 2.2 Employee Salary Placement by Grade .................................................................. 2-3 2.3 Salary Quartile Analysis .......................................................................................... 2-7 2.4 Summary ............................................................................................................... 2-10 3.0 SUMMARY OF EMPLOYEE OUTREACH .......................................................................... 3-1 3.1 Top Areas of Focus ................................................................................................. 3-1 3.2 Compensation ......................................................................................................... 3-2 3.3 Classification ........................................................................................................... 3-3 3.4 Benefits ................................................................................................................... 3-4 3.5 Recruitment and Retention .................................................................................... 3-5 3.6 General Feedback .................................................................................................. 3-6 3.7 Summary ................................................................................................................. 3-9 4.0 MARKET SUMMARY ......................................................................................................... 4-1 4.1 Salary Survey Results ............................................................................................. 4-1 4.2 Additional Compensation Questions ..................................................................... 4-6 4.3 Salary Survey Summary ......................................................................................... 4-9 4.4 Benefits Survey Results ......................................................................................... 4-9 4.5 Benefits Survey Summary .................................................................................... 4-16 4.6 Market Summary .................................................................................................. 4-17 5.0 RECOMMENDATIONS ....................................................................................................... 5-1 5.1 Classification System ............................................................................................. 5-1 5.2 Compensation System ........................................................................................... 5-2 5.3 System Administration ......................................................................................... 5-14 5.4 Summary ............................................................................................................... 5-16 EVERGREEN SOLUTIONS, LLC Table of Contents 16.E.1.d Packet Pg. 1512 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Evergreen Solutions, LLC Page 1-1 0 Evergreen Solutions, LLC (Evergreen) conducted an Employee Classification and Compensation Study for Collier County, FL (the County) beginning in June 2021. The purpose of the study was to analyze its classification and compensation (pay) system for its employees and make recommendations to improve the County’s competitive position in the labor market. The study activities involved analyzing the internal and external equity of the County’s system, and making recommendations in response to those findings. Noted throughout this report are references to study data collected and analyzed at multiple times as the study process spanned a period of just over a year. During this time, the County implemented both pay system and individual employee salary adjustments while the labor market continued to advance making it necessary for continued updates of the analyses and recommendations contained within this report. Study tasks involved:  holding a study kick-off meeting;  analyzing the County’s current salary structure (pay plans) to determine strengths and weaknesses;  facilitating discussions with the County’s project team to develop an understanding of the County’s compensation philosophy today and going forward;  collecting classification information through the Job Assessment Tool (JAT) process to analyze the internal equity of the County’s classification system;  developing recommendations for improvements to classification titles as appropriate;  conducting salary and benefits surveys to assess the external equity (market competitiveness) of the County’s current pay system;  revising or developing a new pay structure (plans) and slotting classifications into the pay ranges while ensuring internal and external equity;  developing the most appropriate methods for transitioning employees’ salaries into the new pay structure (plans);  providing the County with information and strategies regarding compensation and classification administration; EVERGREEN SOLUTIONS, LLC Chapter 1 - Introduction 16.E.1.d Packet Pg. 1513 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) hapter 1 – Introduction Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 1-2 preparing and submitting draft and final reports that summarize the study findings and recommendations; and updating job descriptions to reflect recommended classification changes and employee responses to the JAT, and Fair Labor Standards Act (FLSA) status recommendations. 1.1 STUDY METHODOLOGY Evergreen used a combination of quantitative and qualitative methods to develop recommendations to improve the County’s competitive position for its compensation system. Study activities included: Kick-off Meeting The kick-off meeting allowed members of the study team from the County and Evergreen to discuss different aspects of the study. During the meeting, information about the County’s compensation (pay plans) and current pay philosophy was shared and the work plan for the study was finalized. The meeting also provided an opportunity for Evergreen to explain the types of data needed to begin the study. Assessment of Current Conditions This analysis provided an overall assessment of the County’s current pay structure (plans) and related employee data at the time of the study. The current pay plans and the progression of employees’ salaries through the pay ranges were examined during this process. The findings of this analysis are summarized in Chapter 2 of this report. It should be noted while the study began in 2021 and the related employee data were provided at that time, the employee data in this analysis were updated by the County in March 2022 – therefore representing conditions more current. Employee Outreach An Evergreen consultant visited the County in July 2021 to conduct interviews with senior leaders to identify practices that were working well and to suggest areas of opportunities for improvement regarding the classification and compensation system, employee benefits and the employee performance evaluation system. Employees were also asked to provide input related to the same topic areas via a web-based SurveyMonkey questionnaire. Voiceover slides were made available to all employees, providing an overview of the purpose of the and their participation in the study rounded out the outreach process. The input from the senior leader interviews and employee questionnaires is summarized in Chapter 3 of this report. Compensation Philosophy Evergreen conducted meetings with the County’s project team to develop an understanding of its position with regard to employee compensation, i.e., its’ compensation philosophy. Several key factors (e.g., desired market position, design and type of pay plans to administer, and method of employee salary progression) were examined and provided the framework for which to align and provide recommendations for the study. 16.E.1.d Packet Pg. 1514 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) hapter 1 – Introduction Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 1-3 Classification Review - Internal Equity Analysis To assess the internal equity of the County’s classification system, all employees were asked to complete a JAT to describe the work they performed in their own words. Directors were then asked to review their employees’ JATs and provide additional information as needed about the position. The information provided in the completed JAT’s was utilized in the classification analysis in two ways. First, the work described was reviewed to ensure that classification titles were appropriate. Second, the JAT’s were evaluated to quantify, by a scoring method, each classification’s relative value within the organization. Each classification’s score was based on employee and director responses to the JAT, and the scores allowed for a comparison of classifications across the County. Salary and Benefits Surveys – External Equity Analysis For the salary survey, peers were identified that compete with the County for human resources and provide similar services. Classifications representing a cross-section of the departments and levels of work were selected as benchmarks. After the selection of peers and benchmarks, a survey tool was developed for the collection of salary range data for each benchmark, as well as additional compensation related questions. An employee benefits survey was conducted as well, concurrently. Due to the length of time over which the study occurred (and thus the time at which the salary data were initially collected), a second phone survey was conducted to collect more current data. Subsequently, it was determined that aging of the market data would be appropriate. A summary of this process, and the external analysis are provided in Chapter 4 of this report. Recommendations During the review of the compensation philosophy, the County identified its desire to be at a competitive position within the labor market. Understanding this, and utilizing the findings of both internal and external analyses, a new classification and compensation system was developed. Optional implementation methods and associated annualized salary cost estimates were also provided. Recommendations on how to maintain the compensation system going forward were included as well. A summary of all study findings and recommendations can be found in Chapter 5 of this report. 1.2 REPORT ORGANIZATION This report includes the following additional chapters:  Chapter 2 – Assessment of Current Conditions  Chapter 3 – Summary of Employee Outreach  Chapter 4 – Market Summary  Chapter 5 – Recommendations 16.E.1.d Packet Pg. 1515 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Evergreen Solutions, LLC Page 2-1 The purpose of this evaluation was to provide an overall assessment of the County’s compensation structure, and employee salary progression. Data included here reflect the conditions as of March 2022, and as such, should be considered as an analysis at that specific point in time. The results of this evaluation were considered with the internal and external equity analyses. Subsequently, appropriate compensation recommendations were developed for the County and are described later in this report. 2.1 PAY PLAN ANALYSIS First, it should be noted that included in the following analysis and subsequent analyses, are data for the County’s Board of Collier County Commissioners’ plan (which included Emergency Medical Services non-represented employees), and the County Attorney’s Office plan. As illustrated in Exhibit 2A, the Board of Collier County Commissioners’ plan supported 1,754 employees, and had 26 distinct occupied pay grades (at this snapshot in time). The range spreads (difference between the minimum and maximum) for these grades ranged from 55 to approximately 65.9 percent. As illustrated in Exhibit 2B, the County Attorney’s Office pay plan supported 15 employees, and had six occupied pay grades. The range spread for these pay grades was a uniform 68 percent. EVERGREEN SOLUTIONS, LLC Chapter 2 – Assessment of Current Conditions 16.E.1.d Packet Pg. 1516 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-2 EXHIBIT 2A BOARD OF COLLIER COUNTY COMMISSIONERS’ PAY PLAN Source: Created by Evergreen from data provided by the County as of March 2022. . Grade Minimum Midpoint Maximum Range     Spread Employees BCC109 32,400$      43,050$      53,700$      65.74% 181 BCC110 34,300$      45,600$      56,900$        65.89% 7 BCC111 36,000$      47,850$      59,700$      65.83% 149 BCC112 37,800$      50,250$      62,700$      65.87% 262 BCC113 39,700$      52,750$      65,800$        65.74% 38 BCC114 41,700$      55,400$      69,100$      65.71% 203 BCC115 43,800$      58,350$      72,900$      66.44% 103 BCC116 49,000$      64,200$      79,400$      62.04% 106 BCC117 51,500$      67,450$      83,400$      61.94% 110 BCC118 54,700$      71,650$      88,600$        61.97% 91 BCC119 57,300$      75,050$      92,800$      61.95% 130 BCC120 60,200$      78,850$      97,500$        61.96% 81 BCC121 63,200$      82,800$       102,400$     62.03% 99 BCC122 66,400$      87,000$       107,600$     62.05% 21 BCC123 69,700$      91,300$       112,900$     61.98% 153 BCC124 73,300$      96,000$       118,700$     61.94% 31 BCC125 76,800$       100,600$    124,400$     61.98% 54 BCC126 80,700$       105,700$    130,700$     61.96% 46 BCC127 84,700$       110,950$    137,200$     61.98% 8 BCC128 95,100$       124,600$    154,100$     62.04% 28 BCC129 99,900$       127,350$    154,800$     54.95% 3 BCC130 104,900$    133,750$    162,600$     55.00% 31 BCC131 110,200$    140,500$    170,800$     54.99% 8 BCC132 115,700$    147,500$    179,300$     54.97% 2 BCC135 133,900$    170,700$    207,500$     54.97% 3 BCC136 140,600$    179,250$    217,900$     54.98% 2 16.E.1.d Packet Pg. 1517 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-3 EXHIBIT 2B PAY PLAN FOR THE COUNTY ATTORNEY’S OFFICE Source: Created by Evergreen from data provided by the County as of March 2022. 2.2 EMPLOYEE SALARY PLACEMENT BY GRADE When assessing the effectiveness of the County’s pay plan and practices, it is important to analyze where employees’ salaries fell within each pay range. Identifying those areas where there may be clusters of employees’ salaries could illuminate potential pay progression concerns within the current plans. It should be noted that employees’ salaries, and the progression of the same, is associated with an organization’s compensation philosophy — specifically, the method of salary progression and the availability of resources. Therefore, the placement of employees’ salaries should be viewed with this context in mind. At Minimum and At or at Maximum Exhibit 2C and 2D illustrate the placement of employees’ salaries relative to pay grade minimums and maximums. The exhibits contain the following: the pay grades, the number of employees assigned to the pay grade, the number and percentage of employees with salaries at the minimum, and the number and percentage of employees with salaries at the maximum. Grade Minimum Midpoint Maximum Range     Spread Employees ATY103 44,700$       59,900$        75,100$        68.01% 2 ATY105 51,200$       68,600$        86,000$        67.97% 7 ATY111 74,800$       100,250$     125,700$     68.05% 1 ATY112 82,300$       110,300$     138,300$     68.04% 4 ATY116 107,800$     144,400$    181,000$     67.90% 2 ATY120 141,300$    189,350$    237,400$     68.01% 1 16.E.1.d Packet Pg. 1518 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-4 EXHIBIT 2C SALARY PLACEMENT FOR BOARD OF COLLIER COUNTY COMMISSIONERS’ EMPLOYEES AT MINIMUM AND AT MAXIMUM BY GRADE Source: Created by Evergreen from data provided by the County as of March 2022. Grade Employees # at Min % at Min # at Max % at Max BCC109 151 10 6.6% 0 0.0% BCC110 7 0 0.0% 0 0.0% BCC111 128 6 4.7% 0 0.0% BCC112 245 6 2.4% 0 0.0% BCC113 34 1 2.9% 0 0.0% BCC114 193 4 2.1% 0 0.0% BCC115 93 1 1.1% 0 0.0% BCC116 91 0 0.0% 0 0.0% BCC117 102 3 2.9% 0 0.0% BCC118 85 3 3.5% 0 0.0% BCC119 124 4 3.2% 0 0.0% BCC120 67 2 3.0% 0 0.0% BCC121 88 0 0.0% 0 0.0% BCC122 20 2 10.0% 0 0.0% BCC123 141 4 2.8% 0 0.0% BCC124 27 1 3.7% 1 3.7% BCC125 49 0 0.0% 0 0.0% BCC126 40 0 0.0% 0 0.0% BCC127 6 0 0.0% 0 0.0% BCC128 22 0 0.0% 0 0.0% BCC129 3 0 0.0% 0 0.0% BCC130 27 1 3.7% 0 0.0% BCC131 5 0 0.0% 0 0.0% BCC132 2 0 0.0% 0 0.0% BCC135 2 0 0.0% 0 0.0% BCC136 2 0 0.0% 0 0.0% Total 1754 48 2.7% 1 0.1% 16.E.1.d Packet Pg. 1519 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-5 EXHIBIT 2D SALARY PLACEMENT FOR COUNTY ATTORNEY’S OFFICE EMPLOYEES AT MINIMUM AND AT MAXIMUM BY GRADE Source: Created by Evergreen from data provided by the County as of March 2022. Employees with salaries at the grade minimum are typically new hires or are new to their classification following a recent promotion; on the other hand, employees with salaries at the grade maximum are typically highly experienced and proficient in their classification. As Exhibit 2C illustrates, at the time of this study, there were 48 (2.7 percent) Board of Collier County Commissioners employees with salaries at their pay grade minimum, and one (0.1 percent) at their pay grade maximum, and no with salaries over the pay grade maximum. As Exhibit 2D illustrates, at the time of this study, there is one (5.9 percent) County Attorney’s Office employee with a salary at their pay grade minimum, two at the maximum (11.8 percent), and no County Attorney’s Office employee had a salary over the pay grade maximum.   Below and Above Midpoint Exhibit 2E and 2F illustrate the placement of employees’ salaries in their pay grades relative to the pay grade midpoints (the average of the pay grade minimum and pay grade maximum) of the pay plans. The exhibits contain the following: the pay grades, the number of employees assigned to the pay grade, the number and percentage of employees with salaries below the midpoint, and the number and percentage of employees with salaries above the midpoint of each pay grade. Grade Employees # at Min % at Min # at Max % at Max ATY103 2 0 0.0%0 0.0% ATY105 7 1 14.3%1 14.3% ATY111 1 0 0.0%0 0.0% ATY112 4 0 0.0%1 25.0% ATY116 2 0 0.0%0 0.0% ATY120 1 0 0.0%0 0.0% Total 17 1 5.9%2 11.8% 16.E.1.d Packet Pg. 1520 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-6 EXHIBIT 2E SALARY PLACEMENT FOR THE BOARD OF COLLIER COUNTY COMMISSIONERS’ EMPLOYEES BELOW AND ABOVE THE MIDPOINT BY GRADE Source: Created by Evergreen from data provided by the County as of March 2022. Grade Employees # < Mid % < Mid # > Mid % > Mid BCC109 151 140 92.7% 11 7.3% BCC110 7 7 100.0% 0 0.0% BCC111 128 115 89.8% 13 10.2% BCC112 245 192 78.4% 53 21.6% BCC113 34 25 73.5% 9 26.5% BCC114 193 143 74.1% 50 25.9% BCC115 93 61 65.6% 32 34.4% BCC116 91 59 64.8% 32 35.2% BCC117 102 75 73.5% 27 26.5% BCC118 85 62 72.9% 23 27.1% BCC119 124 104 83.9% 20 16.1% BCC120 67 57 85.1% 10 14.9% BCC121 88 73 83.0% 15 17.0% BCC122 20 17 85.0% 3 15.0% BCC123 141 106 75.2% 35 24.8% BCC124 27 20 74.1% 7 25.9% BCC125 49 29 59.2% 20 40.8% BCC126 40 24 60.0% 16 40.0% BCC127 6 3 50.0% 3 50.0% BCC128 22 14 63.6% 8 36.4% BCC129 3 1 33.3% 2 66.7% BCC130 27 18 66.7% 9 33.3% BCC131 5 3 60.0% 2 40.0% BCC132 2 0 0.0% 2 100.0% BCC135 2 1 50.0% 1 50.0% BCC136 2 0 0.0% 2 100.0% Total 1754 1349 76.9% 405 23.1% 16.E.1.d Packet Pg. 1521 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-7 EXHIBIT 2F SALARY PLACEMENT FOR THE COUNTY ATTORNEY’S OFFICE EMPLOYEES BELOW AND ABOVE THE MIDPOINT BY GRADE Source: Created by Evergreen from data provided by the County as of March 2022. Employees with salaries close to the midpoint of a pay range should be fully proficient in their classification and require minimal supervision to satisfactorily complete their job duties. Within this framework, grade midpoint is commonly considered to be the salary an individual could reasonably expect for similar work in the market. Therefore, it is important to examine the percentage and number of employees with salaries below and above the midpoint. As Exhibit 2E illustrates, of the 1,754 employees in the Board of Collier County Commissioners’ plan, 1,349 (76.9 percent) employees had salaries below the midpoint, and 405 (23.1 percent) employees had salaries above the midpoint. As Exhibit 2F illustrates, of the 17 employees in classifications in the County’s County Attorney’s Office pay plan, six (35.3 percent) employees had salaries below the midpoint, and 11 (64.7 percent) employees had salaries above the midpoint. 2.3 SALARY QUARTILE ANALYSIS This section provides an additional analysis of the distribution of employees’ salaries across their respective pay ranges at the time of this study. For this analysis, employees’ salaries were slotted within one of four equal distributions. The first quartile (0-25) represents the lowest 25 percent of the pay range. The second quartile (26-50) represents the segment of the pay range above the first quartile up to the pay range’s midpoint. The third quartile (51- 75) represents the part of the pay range above the midpoint up to the 75th percentile of the pay range. The fourth quartile (76-100) is the highest 25 percent of the pay range. This analytical method provided an opportunity to assess how employees’ salaries are disbursed throughout each pay range, which can indicate whether clustering of employees’ salaries existed. Exhibits 2G and 2H provide a breakdown of placement of employees’ salaries relative to salary quartiles in the two pay plans and provide the following: the pay grades, the number of employees per pay grade, and the location (by quartile) of the employees’ salaries within each grade. Grade Employees # < Mid % < Mid # > Mid % > Mid ATY103 2 0 0.0%2 100.0% ATY105 7 3 42.9%4 57.1% ATY111 1 1 100.0%0 0.0% ATY112 4 2 50.0%2 50.0% ATY116 2 0 0.0%2 100.0% ATY120 1 0 0.0%1 100.0% Total 17 6 35.3%11 64.7% 16.E.1.d Packet Pg. 1522 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL   Evergreen Solutions, LLC Page 2-8 EXHIBIT 2G SALARY QUARTILE ANALYSIS FOR THE BOARD OF COLLIER COUNTY COMMISSIONERS’ EMPLOYEES Source: Created by Evergreen from data provided by the County as of March 2022. GRADE Total 1ST QUARTILE 2ND QUARTILE 3RD QUARTILE 4TH QUARTILE BCC109 151 6.72% 1.19% 0.62% 0.00% BCC110 7 0.28% 0.11% 0.00% 0.00% BCC111 128 4.91% 1.58% 0.23% 0.51% BCC112 245 7.57% 3.27% 2.15% 0.85% BCC113 34 1.13% 0.28% 0.11% 0.40% BCC114 193 5.93% 2.15% 1.69% 1.13% BCC115 93 2.15% 1.30% 1.30% 0.51% BCC116 91 1.24% 2.09% 1.02% 0.79% BCC117 102 2.82% 1.41% 0.96% 0.56% BCC118 85 2.32% 1.19% 0.90% 0.40% BCC119 124 4.63% 1.24% 0.79% 0.34% BCC120 67 2.32% 0.90% 0.34% 0.23% BCC121 88 2.77% 1.36% 0.73% 0.11% BCC122 20 0.40% 0.56% 0.06% 0.11% BCC123 141 3.95% 2.03% 1.75% 0.23% BCC124 27 0.79% 0.34% 0.34% 0.06% BCC125 49 0.56% 1.07% 1.02% 0.11% BCC126 40 0.17% 1.19% 0.73% 0.17% BCC127 6 0.00% 0.17% 0.17% 0.00% BCC128 22 0.06% 0.73% 0.45% 0.00% BCC129 3 0.00% 0.06% 0.11% 0.00% BCC130 27 0.40% 0.62% 0.51% 0.00% BCC131 5 0.06% 0.11% 0.11% 0.00% BCC132 2 0.00% 0.00% 0.06% 0.06% BCC135 2 0.06% 0.00% 0.06% 0.00% BCC136 2 0.00% 0.00% 0.11% 0.00% Total 100% 51.21% 24.96% 16.32% 6.55% 16.E.1.d Packet Pg. 1523 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-9 EXHIBIT 2H SALARY QUARTILE ANALYSIS FOR THE COUNTY ATTORNEY’S OFFICE EMPLOYEES Source: Created by Evergreen from data provided by the County as of March 2022. As Exhibit 2G illustrates, employees’ salaries in the Board of Collier County Commissioners pay plan had the following distribution: 907 employees (51.52 percent) had salaries in the first quartile, 442 employees (24.96 percent) had salaries in the second quartile, 289 employees (16.32 percent) had salaries in the third quartile, and 116 employees (6.55 percent) had salaries in the fourth quartile. As shown in Exhibit 2H, employees’ salaries in the County Attorney’s Office pay plan had the following distribution: three employees (17.65 percent) had salaries in the first quartile, three employees (17.65 percent) had salaries in the second quartile, seven employees (41.18 percent) had salaries in the third quartile, and four employees (23.53 percent) had salaries in the fourth quartile. The clustering of employees in the first quartile of the Board of Collier County Commissioners’ pay plan could suggest salary compression concerns. GRADE Total 1ST QUARTILE 2ND QUARTILE 3RD QUARTILE 4TH QUARTILE ATY103 2 0.00% 0.00% 11.76% 0.00% ATY105 7 5.88% 11.76% 11.76% 11.76% ATY111 1 5.88% 0.00% 0.00% 0.00% ATY112 4 5.88% 5.88% 5.88% 5.88% ATY116 2 0.00% 0.00% 5.88% 5.88% ATY120 1 0.00% 0.00% 5.88% 0.00% Total 100% 17.65% 17.65% 41.18% 23.53% 16.E.1.d Packet Pg. 1524 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 2 - Assessment of Current Conditions Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 2-10 2.4 SUMMARY Overall, the County’s compensation structures for the two analyzed plans offered a firm foundation on which to build. The key points were: The Board of Collier County Commissioners’ and the County Attorney’s Office administered open range pay plans. A significant amount, 907 (51.52 percent), of the Board of Collier County Commissioners’ employees fell in the first quartile indicating salaries have not advanced as would be expected. The pay plans (which were included in this chapter) provided employees with clear pay plans with pay ranges. However, salary compression (through the ranges) is of potential concern. The method by which salaries have and should continue to progress was examined and included merit (performance) increases, cost of living adjustments, special pay adjustments, and general wage increases. The County should continue to assess, as budgets permit, individual salary progression, just as it does competitive pay plans, for its employees. The information gained from this review of current conditions was used in conjunction with the market analysis to develop recommendations for more competitive pay plans that would best align with the County’s compensation philosophy moving forward. These recommendations can be found in Chapter 5 of this report. 16.E.1.d Packet Pg. 1525 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Evergreen Solutions, LLC Page 3-1 Evergreen consultants facilitated a process in July and August 2021 to obtain input from the County’s senior leaders and employees regarding several topic areas related to the study. Solicited feedback included areas for improvement with regard to compensation (e.g., compression and competitiveness of salaries) and classification (e.g., title revision). Senior leaders participated in focus groups with an Evergreen consultant who asked a set of questions to obtain their input on compensation and classification issues for their division. Employees had the opportunity to respond to the same questions via a web-based tool through SurveyMonkey. The County’s participation was over 77percent with 1553 employees completing the SurveyMonkey survey. Feedback from both sources provided the Evergreen team with valuable information regarding perceptions of the current compensation and classification system. Summarized below are their comments and perceptions. 3.1 TOP AREAS OF FOCUS While many issues were identified throughout the course of senior leader interviews and through the SurveyMonkey questions, employees and senior leaders were asked to identify the top three issues they believed the Classification and Compensation study should focus on. Below is a summary of those top three issues: Market Competitive Pay that Keeps Up with Cost of Living – Most participants expressed that pay ranges and salaries were not sufficient enough to keep with the local cost of living. For instance, it is difficult to afford rent and cover local healthcare costs with the County’s current pay rates. Furthermore, it was expressed that local competitors (e.g., Lee County), offered pay that better aligned with the local cost of living. Merit Based and Education/Certification Incentive Pay – Many respondents expressed they would like for the County to increase pay based on results of performance evaluations and would like more compensation for pursuing additional degrees and/or certifications that enhance employees’ performance. Career Progression – A majority of participants believed there was inadequate opportunity for career progression. Many suggestions were provided for career ladders/progression (e.g.; levels I through III) for various positions to recognize different levels of expertise and responsibility employees may have as they become more experienced or attain certifications in their field. Many participants believed a career ladder could provide pay increases in recognition of this advancement of skills, certifications and/or responsibilities. EVERGREEN SOLUTIONS, LLC Chapter 3 – Summary of Employee Outreach 16.E.1.d Packet Pg. 1526 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-2 3.2 COMPENSATION Senior leaders and employees were asked to provide feedback on what they perceived was working well with the County’s compensation practices. Through SurveyMonkey, employees identified which of the following compensation practices they believed were working well (with the option to select multiple practices): Starting Pay, General Wage and Pay Plan Adjustments, Special Pay Assignments, Deferred Compensation Match, Merit Awards, Special/Interim Assignments and Other, with the opportunity to elaborate on “other” compensation practices that were working well. Exhibit 3A below shows the percentage of responses corresponding to each of these options. The top compensation practice employees believed were working well was Deferred Compensation. Senior leader responses and “other” responses are summarized below. EXHIBIT 3A SUMMARY OF SURVEYMONKEY RESPONSES WHAT IS WORKING WELL REGARDING COMPENSATION *Numbers above each bar reflect the number of responses Senior leaders and employees also cited an additional compensation practice that they believed was working well: 16.E.1.d Packet Pg. 1527 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-3 Educational and Professional Training – Some participants expressed appreciation for the County’s flexibility in allowing them to pursue additional educational opportunities. Tuition reimbursement was also cited as a perk that was helpful in this pursuit. Some respondents also cited the career advancement opportunities were beneficial for County employees (in specific areas). Employees and senior leaders also had the opportunity to provide feedback on concerns with compensation practices and internal equity with those practices. Specific feedback included the following: Pay Based on Performance – Several participants (586) conveyed a desire for the County to provide salary increases based on employee performance evaluation scores. Many participants believed that was “unfair” that high-achieving employees who “go above and beyond” received similar increases as employees who “get away with minimal participation.” Pay Keeping up with Cost of Living – Many participants (327) expressed concern that the County’s salary ranges and employees’ individual salaries were not enough to keep up with the cost of living. For instance, it is difficult to afford rent and/or purchase a home and pay for childcare in the local area due to the high cost of these services and relatively low salary. This was a very prominent theme. Competitive Compensation – Some respondents (253) cited dissatisfaction with their pay compared to that at surrounding entities. A few respondents (163) even stated that the technical expertise and level of experience the County was expecting for certain positions did not align with the starting pay or the pay ranges for various positions, especially for skilled labor and highly technical positions. Pay Compression – Many participants (429) also expressed concern with pay compression. For example, some believed that new hires were brought in at the same rate as current employees. Other participants (397) believed that the lack of career ladders (clear progression paths) exacerbated pay inequities among employees with less experience and more tenured and experienced employees. 3.3 CLASSIFICATION Feedback was also solicited regarding improvements to the current job classifications/titles. The following comments were the most commonly expressed concerns among employees and senior leaders: Career Path – Many respondents stated that they do not believe there are opportunities for career advancement. Promotions can often be difficult to obtain—as the senior level positions are occupied. Therefore, more tiers or levels within a job family would provide more opportunities to grow in responsibility, grow in subject- matter expertise, and receive appropriate pay increases. For example, having a Maintenance Specialist I-III or a Chemist I-III would allow room for professional and 16.E.1.d Packet Pg. 1528 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-4 salary progression without having to wait for a senior-level or management role to become available. Clarity in Job Titles – Several employees and many senior leaders expressed some job titles were generic and did not adequately describe their respective positions. The titles of “Analyst”, “Operations Coordinator”, and “Project Manager” were provided as some examples of titles that were described as too generic to specifically capture the positions’ duties and responsibilities. 3.4 BENEFITS Additional questions inquired about the County’s employee benefits. Through SurveyMonkey, employees identified which of the following features of the benefits package were “good” features: Health Benefits Rates, Health Benefits Options, Flexible Spending Accounts, Healthy Bucks, FRS (Florida Retirement System), Leave (Vacation, Sick, Personal, Holidays), and Other, with the opportunity to elaborate on “other” positive elements of the benefits package. Exhibit 3B below shows the percentage of responses corresponding to each of these options. The top three features of the benefits package employees identified included: Leave (Vacation, Sick, Personal, Holidays), FRS, and Health Benefits Rates. Senior leader and “other” responses are also summarized below. EXHIBIT 3B SUMMARY OF SURVEYMONKEY RESPONSES GOOD FEATURES OF THE BENEFITS PACKAGE *Numbers above each bar reflect the number of responses 16.E.1.d Packet Pg. 1529 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-5 In addition to the elements identified in Exhibit 3D, employees and senior leaders identified other positive features of employee benefits.  Retirement Contributions – Several participants expressed appreciation for the County’s contributions to the Deferred Compensation plan.  Health Insurance Plan – Many participants were satisfied with the overall medical coverage provided through the County’s insurance plan.  Gym Memberships – While not a core benefit, quite a few respondents stated appreciation for the ability to have discounted gym memberships. Employees and senior leaders also had the opportunity to provide feedback on elements they would change about the benefits package. Specific feedback included the following:  Increased Deferred Retirement Contribution and Lower FRS Vesting Period – Several participants expressed that while they appreciated the County’s contributions to retirement, they would appreciate a higher match to their 457 plan. Many participants also expressed a shorter vesting period for FRS would be appreciated.  Medical Premiums – Many respondents expressed concern that overall costs of medical care were increasing every year. Some respondents also voiced perceived inequity with the cost of employee plus spouse coverage being the same as employee plus family coverage. Others were concerned with the variable rates of premiums depending on the position the employee has with the County.  Leave Policies – Many participants conveyed issues with the County’s current leave policies. Some expressed that the length of time it takes to reach maximum vacation time accrual was too long. Others indicated that would like more rewards for not using sick time. Several participants even suggested that the County adopt a single Paid Time Off pool in lieu of separate vacation and sick leave. Finally, many respondents suggested more flexibility with selling back vacation time and leave time.  Better Dental and Vision Coverage – Many expressed that for basic services, the dental and vision insurance provided by the County was sufficient; however, the insurance falls short for more specialized services. Specifically for dental insurance, orthodontics and dental surgery had little to no coverage available on the current plan. Participants expressed that more options for acquiring eye wear (e.g. contact lenses and glasses) and Lasik surgery would be appreciated. 3.5 RECRUITMENT AND RETENTION The SurveyMonkey and interview questions also solicited feedback from employees and senior leaders about which organizations they believed to be some of the biggest competitive for quality candidates. The most commonly cited are (in alphabetical order): 16.E.1.d Packet Pg. 1530 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-6 Broward County; Lee County; City of Bonita Springs; City of Fort Myers; City of Marco Island; City of Naples; Clay County Sheriff’s Office; Collier County School District; and Private sector. Employees and senior leaders were asked for feedback on which positions they believed the County has noticeable recruitment and retention issues. The following areas/positions (in alphabetical order) were most commonly cited: Animal Services; Code Enforcement; Customer Service; EMS; Engineering; Equipment Operators; GIS Technicians; Library Assistants; Maintenance Specialists; Utility Technicians; and Wastewater Treatment Plant Operators. 3.6 GENERAL FEEDBACK Although the purpose of outreach was to solicit feedback regarding the compensation and classification systems, the first two questions pertained to reasons employees came to work for and remain employed with the County. While this section provides feedback that is not directly related to compensation and classification, it is nonetheless important in framing the context of the study. Through SurveyMonkey, employees identified and were asked to select all of the following options that were reasons they came to work for the County: Pay, Opportunity for Growth or Advancement, Benefits, Retirement, Work/Life Balance, Belief in Mission and Values, Needed a Job, and Other, with the opportunity to elaborate on “other” reasons for coming to the County. Exhibit 3C below shows the percentage of responses corresponding to each of these options. Employees were able to select more than one option. The top three reasons employees selected for coming to the County were: Benefits, Opportunity for Growth or Advancement, and Retirement. Responses for “Other” are summarized below. 16.E.1.d Packet Pg. 1531 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-7 EXHIBIT 3C SUMMARY OF SURVEYMONKEY RESPONSES REASONS FOR COMING TO WORK FOR THE COUNTY *Numbers above each bar reflect the number of responses Employees also cited additional factors for coming to work for the County, and senior leaders also had the opportunity to respond to this question during their interviews. The following factors were highlighted as additional reasons employees came to work for the County: Serving the Community – Many respondents cited specifically that “public service” and “giving back to the community” were primary reasons they desired to work for the County. Desirable/Convenient Location– Many participants stated that they enjoy working close to home and to family. Other participants explained that they relocated from a colder climate and enjoyed the benefits of living and working in a warmer climate close to the beach. There were even some employees who stated they grew up in the area and wanted to remain in the area for their professional careers. Job within Field of Interest – Some participants have positions with unique niches (e.g. Conventions and Visitors Bureaus, Marine Biology, Industrial Controls/Automation), 16.E.1.d Packet Pg. 1532 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-8 that are not widely available with other employers. Employees appreciated that the County offered positions in these fields and provided some room for advancement within their professional field of interest. Stability – Many employees appreciated the job security that comes with working in the public sector. Local government is commonly respected for its stability compared to the private sector, and many respondents appreciated the stability of the County as an organization and the job security it offers to employees. Through SurveyMonkey, employees also identified and were asked to select all of the following options that were reasons they came to work for the County: Pay, Opportunity for Growth or Advancement, Benefits, Retirement, Work/Life Balance, Belief in Mission and Values, Haven’t Found Another Option, and Other, with the opportunity to elaborate on “other” reasons for coming to the County. Employees were able to select more than one option. Exhibit 3D below shows the percentage of responses corresponding to each of these options. The top three reasons employees selected for staying with the County were: Benefits, Retirement, and Work/Life Balance. Responses for “Other” are summarized below. EXHIBIT 3D SUMMARY OF SURVEYMONKEY RESPONSES REASONS FOR REMAINING WITH THE COUNTY *Numbers above each bar reflect the number of responses 16.E.1.d Packet Pg. 1533 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 3 - Summary of Employee Outreach Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 3-9 Employees also cited additional factors for staying with the County, and senior leaders also had the opportunity to respond to this question during their interviews. Important factors frequently shared as reasons for remaining with the County included: Rewarding Job – Respondents expressed a high level of satisfaction with the job they perform. They enjoyed serving the local community and making an impact for local residents. Positive Relationships with Co-Workers– In addition to serving the community, many participants stated that they enjoyed working with their co-workers. They expressed that they looked forward to working in a “positive” work environment each day and collaborating with a team of other professionals who, likewise, were passionate about their work. Job Security – As expressed before, many participants appreciated the stability and security associated with local government. They expressed confidence in their ability to retain their job with the County. 3.7 SUMMARY Many of the concerns that are reported above are common issues that exist in many organizations today, with some being more unique to or significant to the County. As with any organization, employees’ perceptions of weaknesses in certain areas related to the current compensation and classification system could provide insight for areas of improvement, but are by no means the only source of assessing the County’s system. Certainly, with the County’s engagement of Evergreen to conduct this study, and this employee outreach, its commitment to understanding and seeking improvement in these areas is commendable. 16.E.1.d Packet Pg. 1534 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Evergreen Solutions, LLC Page 4-1 This chapter provides a market analysis by comparing many of the County’s classifications’ salary ranges and the overall employee benefits package to those at peer organizations. The data from targeted market peers were used to evaluate the overall compensation and benefits at the County at the time of this study. It is important to note that the market comparisons contained herein do not translate at the individual level and are instead used to provide an overall analysis. The utilized methodology is not intended to evaluate salaries paid to individuals. An employee’s total compensation (salary and benefits) is determined through a combination of factors, which could include: the market conditions for a job, geographic location of the organization, the candidate’s prior education and experience, and/or an individual’s negotiation skills during the hiring process. It should be noted that market comparisons are best thought of as a snapshot of current market conditions at a snapshot in time. As known, in today’s labor market, these conditions can and do change quite rapidly. Data were originally obtained from target peer organizations in late 2021. However, as noted, labor conditions necessitated a review and update of the data to the bring the analysis as close to today’s market conditions as possible. In other words, while the original salary survey findings are provided in this chapter, the updated and “aged” market data for 2022 is presented in detail, and was utilized for all recommendations presented in Chapter 5. 4.1 SALARY SURVEY RESULTS Evergreen collected pay range information from target organizations utilizing a salary survey tool. The development of this tool included selecting the benchmark classifications to be surveyed. A cross-section of the County’s classifications was selected so that the surveyed positions made up a subset of all work areas and levels of classifications in the County. The job title, a description of assigned duties, and the education and experience requirements for each benchmarked classification were provided in the survey tool so that peers could determine if the position existed within their organization. Evergreen received concurrence from the County’s project team regarding the targets to which the survey was provided. Several factors were utilized when developing this peer list, including geographic proximity to the County, similar service offerings, organization size, relative population being served by the organization, organizations to which the County is losing employees, and senior leader recommendations. Data were analyzed with any adjustments required for cost-of-living differences to that of the County. A total of 18 peer organizations (shown in Exhibit 4A) provided data for the benchmark classifications from which salary range data were collected. EVERGREEN SOLUTIONS, LLC Chapter 4 – Market Summary 16.E.1.d Packet Pg. 1535 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-2 EXHIBIT 4A MARKET PEERS *Bold indicates data obtained from peer November 2021 The County expressed a desire to examine its pay plan overall as compared to a competitive position (at the average) with the market. To determine the position of the studied pay plans, in late fall, 2021, Evergreen compared the County’s 2021 salary ranges for the benchmark classifications to the average (of the results) of the market data collected. Overall, the results for the benchmark positions are displayed in Exhibit 4B below: EXHIBIT 4B MARKET COMPARISON AT MARKET AVERAGE NOVEMBER 2021 As can be seen, at the time of this comparison, the benchmark classifications, overall, were behind (or lagging) the market. At the minimum, the differential was 13.3 percent, at the midpoint, it was 12.0 percent, and at the maximum it was 11.0 percent. Benchmarks Differential at the Range Minimum Differential at the Range Midpoint Differential at the Range Maximum Overall Average -13.3%-12.0%-11.0% 16.E.1.d Packet Pg. 1536 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-3 April 2022 Subsequently, in April 2022, Evergreen collected updated salary data from peers to determine if, and by how much, the previously collected salary range data had changed and should be adjusted, or “aged”. Collecting these results, it was determined the that market, on average, had moved ahead by approximately three percent. Therefore, calculations were performed to age the previous collected data; specifically, the data were increased or “aged” by three percent. As well, the County’s salary ranges had been updated since the previous market comparison. Utilizing both new data sets, the results were again compared and are provided in Exhibit 4C. These updated results serve as the snapshot in time of the market and were utilized as the market results findings for the remainder of the study. It is important to note that the averages in the subsequent exhibit reflect an average of the salary ranges reported by each peer for a given benchmark classification. The market range data presented in this chapter were not the sole criteria for the proposed pay ranges. Some classifications’ grade assignments varied from their associated market range due to the other factors, such as the results of our internal hierarchy assessment. More detail on this analysis is provided in Chapter 5. Exhibit 4C contains the following information:  The market salary range information for each classification. This indicates the average of the minimum, midpoint, and maximum of the peer survey data for each benchmarked classification.  The percent differentials (to the County’s 2022 salary ranges). A positive differential indicates the County’s pay range for these positions was above the targets’ average for that classification at the minimum, midpoint, or maximum. A negative differential indicates the County’s pay range was below the average for that classification. The final row provides the average percent differentials for the ranges’ minimum, midpoint, and maximum for all benchmarked classifications. This represents an average of all classifications’ differentials.  The survey average range width. This provides the average range width for each classification surveyed determined by the average minimum and average maximum salaries of the respondents, relative to the minimum. The average range width for all the classifications is provided in the final row. The number of responses collected for each classification is provided in the final column, and the average number of responses for all the classifications is provided in the final row.  The number of survey responses for each classification is provided in the final column. The average number of responses for all the classifications is provided in the final row of the exhibit. 16.E.1.d Packet Pg. 1537 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-4 EXHIBIT 4C MARKET COMPARISON AT MARKET AVERAGE APRIL 2022 Average % Diff Average % Diff Average % Diff Accountant $57,018.55 -4.2% $73,545.83 -2.6% $90,073.12 -1.6% 58.0% 11 Administrative Assistant $41,219.94 1.2% $52,465.23 5.4% $63,710.52 8.1% 54.8% 11 Animal Care Specialist $34,496.35 -6.3% $43,920.66 -2.0% $53,344.96 0.7% 54.9% 5 Animal Control Officer $44,187.79 -10.7% $56,070.64 -6.1% $67,953.49 -3.2% 54.1% 3 Applications Analyst $73,416.28 -19.8% $93,551.11 -17.1% $113,685.94 -15.3% 54.9% 5 Assistant County Attorney $98,892.91 -27.8% $136,476.84 -30.7% $174,060.76 -32.3% 75.4% 8 Automotive Technician, Journeyman $49,757.67 -17.6% $63,979.90 -14.4% $78,202.13 -12.4% 57.5% 7 Building Inspector $53,790.66 6.3% $69,978.43 7.0% $86,166.20 7.4% 60.1% 12 Case Manager $55,238.01 -7.0% $68,710.99 -1.9% $82,183.96 1.5% 48.8% 4 Chemist $59,865.99 -15.0% $78,614.59 -15.3% $97,363.19 -15.4% 62.6% 6 Chief Building Official $89,720.05 -10.6% $115,218.06 -8.6% $140,716.07 -7.4% 56.7% 10 Code Enforcement Investigator $47,663.58 -13.3% $60,464.29 -8.7% $73,265.00 -5.9% 53.9% 13 Crew Leader $45,732.01 -9.2% $58,228.93 -5.0% $70,725.85 -2.3% 54.5% 9 Customer Service Specialist $39,181.34 -8.5% $49,268.56 -2.9% $59,355.78 0.6% 51.7% 16 Department Head $112,369.93 17.5% $147,125.45 14.8% $181,880.97 13.2% 61.6% 3 Division Director - Cmnty & Human Svc $109,142.45 -4.0% $140,162.76 -4.7% $171,183.08 -5.1% 56.5% 4 Division Director - Comms, Gov & Pub Affairs $111,217.64 -5.8% $143,091.81 -6.7% $174,965.97 -7.3% 57.4% 3 Division Director - Corp Fin & Mgmt Svc $99,648.24 10.1% $125,914.41 10.9% $152,180.58 11.5% 52.5% 7 Division Director - Human Resources $118,460.73 -7.2% $152,856.58 -8.4% $187,252.42 -9.2% 58.0% 8 Division Director - Information Tech $100,685.33 9.0% $142,786.06 -1.6% $184,886.78 -7.9% 82.5% 8 Division Director - Parks & Recreation $123,398.34 -16.2% $156,267.45 -15.5% $189,136.57 -15.1% 53.2% 5 Division Director - Planning And Zoning $112,692.09 -7.2% $142,100.02 -6.1% $171,507.96 -5.3% 51.9% 6 Division Director - Public Utilities Eng $123,047.00 -15.9% $159,106.96 -17.3% $195,166.93 -18.2% 58.5% 8 Division Director - Water $112,647.30 -7.1% $144,504.69 -7.7% $176,362.07 -8.1% 56.4% 5 Emergency Management Coordinator $69,770.72 4.9% $90,005.81 6.4% $110,240.90 7.4% 58.1% 6 EMS Battalion Chief $90,730.45 - $112,168.67 - $133,606.90 - 47.4% 5 Environmental Specialist $52,037.13 -1.0% $66,848.12 0.9% $81,659.10 2.1% 56.9% 9 Equipment Operator $37,717.14 0.2% $48,619.60 3.3% $59,522.07 5.2% 57.9% 10 Field Inspector - Senior $56,431.84 16.2% $77,174.29 12.0% $97,916.73 9.4% 72.9% 2 Field Supervisor $53,606.12 -4.0% $69,591.27 -3.1% $85,576.42 -2.6% 59.7% 3 Fiscal Technician $44,312.90 -15.9% $56,712.74 -12.1% $69,112.58 -9.7% 56.0% 10 GIS Technician $53,706.64 -25.2% $69,421.21 -22.5% $85,135.79 -20.8% 58.6% 10 Grants Coordinator $60,391.44 -0.3% $77,366.86 1.9% $94,342.27 3.3% 56.0% 8 Heavy Equipment Operator $42,801.29 2.3% $55,656.79 4.7% $68,512.28 6.2% 60.2% 9 Human Resources Business Partner $59,796.13 -4.3% $78,521.89 -4.5% $97,247.64 -4.7% 62.4% 10 Human Resources Technician $46,847.42 -21.4% $59,573.42 -17.0% $72,299.42 -14.2% 54.3% 10 Inspector $48,066.78 6.9% $62,572.77 7.5% $77,078.77 7.9% 60.0% 4 Instrumentation/Electrical Technician $50,456.08 -2.9% $65,589.28 -2.1% $80,722.47 -1.7% 60.0% 9 Inventory Control Specialist $40,579.20 -7.1% $51,024.57 -1.5% $61,469.94 2.0% 51.5% 6 Laboratory Technician $44,364.06 -11.1% $56,280.31 -6.5% $68,196.55 -3.6% 54.4% 9 Legal Assistant/Paralegal $54,568.59 -15.8% $72,731.32 -15.3% $90,894.05 -15.0% 66.4% 12 Librarian $50,756.45 -3.5% $66,788.61 -4.0% $82,820.77 -4.2% 63.4% 6 Library Assistant $35,303.95 -8.6% $44,304.60 -2.9% $53,305.25 0.7% 51.3% 5 Library Technician $42,884.95 -17.5% $56,403.05 -16.4% $69,921.15 -15.8% 63.3% 3 Lifeguard $33,631.12 -3.7% $41,827.05 2.9% $50,022.98 7.1% 49.2% 11 Maintenance Specialist $37,821.24 -0.1% $48,449.50 3.6% $59,077.77 5.9% 56.2% 7 Maintenance Worker $33,844.75 -4.4% $43,241.06 -0.4% $52,637.38 2.0% 55.5% 9 Management/Budget Analyst $61,072.23 -6.4% $79,997.93 -6.4% $98,923.63 -6.4% 62.1% 9 Manager - Airport Operations $82,478.18 -21.6% $109,213.14 -22.6% $135,948.10 -23.3% 64.8% 4 Manager - Communications & Customer Relations $79,910.01 -4.0% $102,061.40 -1.4% $124,212.79 0.2% 55.3% 6 Classification Survey Minimum Survey Midpoint Survey Maximum Survey Avg Range # of Data Points 16.E.1.d Packet Pg. 1538 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-5 EXHIBIT 4C (CONTINUED) MARKET COMPARISON AT MARKET AVERAGE APRIL 2022 Average % Diff Average % Diff Average % Diff Manager - Distribution $92,128.54 -13.2% $117,722.20 -10.8% $143,315.86 -9.2% 55.4% 3 Manager - Environmental Services $80,165.60 -4.3% $104,229.04 -3.5% $128,292.48 -3.1% 60.3% 7 Manager - Facilities $82,615.76 -7.3% $107,544.37 -6.7% $132,472.98 -6.3% 60.2% 9 Manager - Federal/State Grants Operation $62,238.66 11.3% $79,483.58 13.8% $96,728.49 15.4% 55.4% 3 Manager - Financial & Operational Support $86,279.73 -11.6% $112,083.64 -10.8% $137,887.55 -10.3% 59.7% 8 Manager - Human Resources $86,333.23 -11.7% $110,948.06 -9.8% $135,562.89 -8.6% 56.9% 10 Manager - Network Operations $87,447.18 -3.2% $110,661.50 0.3% $133,875.82 2.5% 53.0% 5 Manager - Parts $47,286.75 -7.7% $62,270.44 -6.5% $77,254.13 -5.8% 63.2% 4 Manager - Planning $88,079.23 -13.7% $111,448.62 -10.2% $134,818.01 -8.0% 53.1% 9 Manager - Procurement $81,386.32 -10.5% $104,486.53 -8.5% $127,586.74 -7.2% 56.6% 10 Manager - Risk Finance $84,906.66 -19.7% $109,661.87 -18.3% $134,417.08 -17.4% 58.5% 7 Manager - Solid Waste Operations $81,612.96 -6.1% $101,905.51 -1.3% $122,198.06 1.8% 49.6% 5 Manager - Stormwater Maintenance $85,689.61 -10.9% $109,606.26 -8.6% $133,522.92 -7.1% 56.0% 6 Manager - Technical Systems Operations $86,656.89 -16.7% $110,946.88 -14.4% $135,236.87 -13.0% 55.8% 5 Manager - Transportation Planning $88,681.04 7.0% $114,205.55 8.7% $139,730.05 9.8% 57.5% 4 Manager - Utility Billing & Customer Ser $77,470.90 -0.9% $100,756.42 -0.2% $124,041.93 0.3% 60.0% 8 Manager - Wastewater Collections $87,246.18 -12.7% $112,363.55 -11.0% $137,480.91 -10.0% 57.7% 5 Network Administrator $67,127.77 -6.0% $85,402.72 -3.1% $103,677.67 -1.2% 54.6% 9 Park Ranger $39,044.99 -8.1% $50,290.21 -5.0% $61,535.43 -3.0% 58.0% 7 Parks & Recreation Program Leader $33,992.74 5.7% $44,306.68 7.7% $54,620.61 8.9% 60.7% 3 Permitting Technician $40,394.75 -11.5% $50,550.24 -5.5% $60,705.74 -1.7% 50.5% 12 Planner $53,246.04 -3.3% $68,668.66 -1.8% $84,091.28 -0.8% 57.9% 12 Planning Technician $43,391.30 -4.0% $54,900.38 0.9% $66,409.46 4.0% 53.0% 8 Plans Reviewer $58,817.41 2.3% $75,674.78 4.1% $92,532.16 5.2% 57.0% 8 Plant Manager $79,865.45 1.0% $101,284.26 4.3% $122,703.08 6.3% 53.6% 4 Plant Mechanic $45,503.89 7.4% $58,541.92 9.2% $71,579.95 10.4% 57.6% 6 Plant Operator $46,197.56 -5.3% $61,365.92 -5.0% $76,534.29 -4.9% 65.6% 11 Plant Operator - Trainee $39,722.62 -9.8% $50,790.54 -6.0% $61,858.45 -3.6% 55.9% 11 Programmer Analyst - Senior $71,037.02 -1.9% $91,744.09 -0.5% $112,451.16 0.4% 58.4% 6 Project Manager $66,849.88 -20.0% $89,449.96 -22.1% $112,050.04 -23.4% 67.5% 7 Public Information Coordinator $57,460.07 -4.9% $75,067.00 -4.7% $92,673.93 -4.5% 61.3% 6 Purchasing Technician $47,182.82 -17.2% $59,469.05 -12.0% $71,755.29 -8.7% 52.5% 5 Recycling Coordinator $56,900.06 5.6% $71,005.33 10.5% $85,110.60 13.6% 50.0% 3 Solid Waste Specialist $40,755.73 -12.4% $51,103.05 -6.6% $61,450.37 -2.9% 51.2% 4 Supervisor - Accounting $67,318.59 3.5% $87,299.71 4.5% $107,280.83 5.1% 59.2% 7 Supervisor - Building Maintenance $63,509.68 -0.5% $79,933.23 3.5% $96,356.77 6.1% 52.0% 6 Supervisor - Laboratory $77,732.82 -20.6% $100,331.22 -19.1% $122,929.61 -18.2% 58.3% 5 Supervisor - Recreation $59,108.41 1.8% $77,070.78 2.3% $95,033.15 2.6% 60.5% 4 Technical Support Professional $59,943.63 -9.1% $78,875.90 -9.6% $97,808.17 -9.9% 63.1% 5 Tradesworker, Journeyman $44,206.50 -5.8% $56,118.16 -1.3% $68,029.81 1.6% 54.0% 6 Traffic Signal Technician $47,664.92 2.8% $60,537.00 5.9% $73,409.08 7.8% 54.4% 9 Utility Technician $40,371.85 -11.4% $51,479.03 -7.3% $62,586.21 -4.7% 55.1% 7 Veterinarian Technician $36,007.95 0.0% $44,602.80 7.0% $53,197.65 11.5% 47.8% 3 Overall Average -6.7%-5.0%-3.8% 57.8% 5.9 Classification Survey Minimum Survey Midpoint Survey Maximum Survey Avg Range # of Data Points 16.E.1.d Packet Pg. 1539 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-6 Market Minimums A starting point of the analysis was to compare the peer’s market minimum for each classification to the County’s range minimums. Market minimums are generally considered an entry level salary for employees who meet the minimum qualifications of a classification. Employees with salaries at or near the range minimums typically have not mastered the job and probably have not acquired the skills and experience necessary to be fully proficient in their classification. As Exhibit 4C illustrates for benchmarked classifications, the County was, on average, approximately 6.8 percent below the average market position at the minimum of the respective salary ranges. Market Midpoints Market midpoints are important to consider because they are commonly recognized as the salary point at which employees are fully proficient in satisfactorily performing their work. As such, midpoint is often considered as the salary point at which a fully proficient employee could expect his or her salary to be placed. As Exhibit 4C illustrates for the benchmarked classifications, the County was, on average, approximately 5.0 percent below the competitive market position at the midpoint of the respective salary ranges. Market Maximums In this section, salary range maximums are compared to the peers’ average of maximums for each benchmarked classification. The market maximum is significant as it represents the upper limit salary that an organization might provide to retain and/or reward experienced and high performing employees. Additionally, being competitive at the maximum allows organizations to attract highly qualified individuals for in-demand classifications. As Exhibit 4C illustrates for the benchmarked classifications, the County was, on average, approximately 3.8 percent below the competitive market position at the maximum of the respective salary ranges. 4.2 ADDITIONAL COMPENSATION QUESTIONS Included with the salary survey (conducted in November 2021) were additional questions related to compensation. The information provided in this section is a result of the analysis of peers’ compensation practices compared to the County’s current compensation practices. It should be noted that only a few peers provided data for this survey, so the comparisons are limited. The analysis below highlights the results of this survey. 16.E.1.d Packet Pg. 1540 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-7 Compensation Information and Strategy Peers were asked questions about their pay philosophy, current pay plan, and how frequently their pay structure is reviewed. Two peers responded to these questions. Pay Philosophy—The County did not have a defined pay philosophy at the time of the study. One of the peers indicated their philosophy was to lead the market with respect to pay, while the other responded that their philosophy was to match the market for pay. Current Pay Plans—The County currently administered an open-range pay plan for its general employees, which was implemented in 2015, and a step plan for represented EMS employees, which was implemented in 2021. The two respondent peers, likewise, have an open-range pay plan for general employees and step plans for represented employee groups. Their pay plans were implemented in 2016 and 2019, respectively. Pay Structure Review—The County reviews its pay structure every year, although changes are not always applied. One peer has its pay plan structure reviewed every one to three years. The other peer has its structure reviewed every two years. Merit, General Wage Adjustment, and Other Increases Additional compensation questions also inquired about organizational practices with respect to general wage adjustments - or cost of living adjustments (COLAs), merit increases, bonuses, and profit-sharing. Information was available from four peers, and comparisons to the County’s practices are summarized below. General Wage Adjustments—The County provided a $1,000 adjustment up to the max of the range on October 1, 2021. In the prior fiscal year, the County provided a two percent or $1,200 adjustment (whichever is higher) to employees. Cost of Living Adjustments (COLAs)—Three peers indicated that they provided COLAs, with the average adjustment being around three percent. Merit Increases and Bonuses—The County did not currently provide merit increases nor bonuses to its employees. Only one peer indicated they provided annual merit increases, which came in the form of a salary increase. If the merit increase exceeds the maximum of the employee’s pay grade, then the remaining increase was given as a lump sum. The peers did not indicate they offered bonuses to their employees. Profit-Sharing—Neither the County nor the respondent peers provided profit-sharing to their employees at the time of the survey. 16.E.1.d Packet Pg. 1541 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-8 Promotion and Demotion Practices Questions about pay practices associated with promotions and demotions were also included in the survey. Below is a summary comparing those practices with the County and five of its peers. Promotional Increases—The County’s current promotional practice is to give up to a 10 percent increase in base salary when an employee is promoted, or adjust the salary to the new pay grade minimum, whichever was higher. The peers had similar practices of promotion increases ranging between four and ten percent. Demotion Decreases—In the event of a demotion, the County would decrease the salary by no more than ten percent of the employee’s current salary. The exception would be in cases where the employee’s salary would be higher than the maximum of the lower pay grade, in which case, the salary would be further decreased. These practices were similar among the peers, who indicated the range of salary decreases would be between five to ten percent in the event of a demotion. Special Assignment Pay and Temporary Pay Additional questions solicited information about practices for special pay and temporary pay adjustments. Comparisons between the County’s practice and five of its peers are summarized below. Temporary Pay—The County allowed for temporary pay for up to six months, which could be extended in six-month intervals with justification. The peers allowed up to a five to ten percent increase for temporary pay changes, subject to City Manager or County Manager approval. Extensions for temporary pay was reviewed in three- to six- month intervals. Special Assignment Pay—The County allowed for special assignment pay, with the increase not to exceed ten percent of the employee’s base salary. Peers also allowed for special assignment pay, with the exact amounts being subject to City Manager or County Manager approval. Degrees and Certification Incentives Peers were also asked questions about certification and education incentive pay. Comparisons with four peers are summarized below. Certification Incentives—The County allowed for certification incentive pay for certifications that were related but not required for an employee’s position. The County provided a salary increase for obtaining that certification; however, if the incentive would bring the employee’s salary beyond the midpoint, the remainder of that increase would be provided in the form of a lump sum. The peers also provided certifications that were provided in either lump sums (50 percent) or salary increases (50 percent). 16.E.1.d Packet Pg. 1542 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-9 Education Incentives—The County did not provide education incentives to employees earning degrees that are beyond the minimum qualifications for their position. Two peers did provide salary increases to employees earning degrees beyond minimum qualifications; however, one of them indicated they followed State Statute for providing these incentives for Fire and Police only, and not general employees. Shift Differential, Overtime, Holiday, and Cost Savings Peers were also asked questions about shift differential pay, overtime pay, holiday pay, and whether they offered incentives for suggesting major cost savings related to process improvement, efficiencies, or safety enhancements. Comparisons between seven peers and the County are summarized below. Shift Differential Pay—The County’s current shift differential pay policy was to pay an additional $0.70 per hour for shifts between 4:00 pm and midnight, and an additional $1.10 per hour for shifts between midnight and 8:00 am. One peer had similar differential rates of $0.75 per hour, while others paid shift differential in percentages ranging from three to five percent for shifts starting between 3:00 pm and midnight, and five to ten percent for shifts between midnight and 6:00 am. Overtime Pay—The County and its peers provided overtime pay at a rate of one and a half times the employee’s base salary. Holiday Pay—The County and its peers paid straight time to employees working on observed holidays. Cost Savings—The County does not currently provide incentives to employees who may suggest or develop and/or implement a major cost savings, and one only peer detailed a policy for cost savings. This peer offered a cash award based on ten percent of net savings plus the cost of determining the savings, with the total incentive not to exceed $10,000. 4.3 SALARY SURVEY SUMMARY From the analysis of the data gathered, the benchmark classifications’ salary ranges were generally found to be below the County’s desired position of being competitive with the labor market. The aged results were utilized in the analysis conducted and presented in Chapter 5 of this report. 4.4 BENEFITS SURVEY RESULTS In addition to the salary survey, Evergreen conducted a benefit survey to compare the County’s current employee benefits to those of its peers. The information provided in this section is a result of the analysis of the current benefits at the County and at each peer 16.E.1.d Packet Pg. 1543 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-10 organization, which are subject to change. Benefit plans have intricacies that are not represented in this chapter; therefore, the data provided should not be used independently as a line-by-line comparison of benefits. It should also be noted that benefits are usually negotiated and acquired through third parties, so one-to-one comparisons can be difficult. The analysis below highlights the results of the benefits survey. Data were requested from the same peers contacted for the salary survey and subsequently collected from the ten peer organizations identified in Exhibit 4D. EXHIBIT 4D MARKET PEERS Employee Health Plans Exhibit 4E shows the number of health plans provided to current employees by the responding peers and the County. The average number of health plans provided any combination of PPO (Preferred Provider Organization), HMO (Health Maintenance Organization), HDHP (High Deductible Health Plan), or POS (Point of Service), was 2.0 based on the market. The County offered PPO plan with three different tiers of premiums and deductibles, depending on wellness incentives. Therefore, subsequent comparisons will be based on peers’ PPO plans. City of Cape Coral City of Clearwater City of Fort Myers City of Marco Island City of Naples City of Sarasota Hillsborough County Lee County Manatee County Miami-Dade County Market Peers 16.E.1.d Packet Pg. 1544 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-11 EXHIBIT 4E MEDICAL PLAN OFFERINGS Premiums and Deductibles Exhibit 4F displays information regarding the County’s employer and employee premiums for medical insurance. There were four different grades (tiers) of employees, and the amount of employer and employee paid premiums varied by grade. The County also currently offered only two tiers of coverage: employee only and employee and family, which was not commonly observed in the market. EXHIBIT 4F COUNTY PPO MEDICAL PREMIUMS Number of Plans Peer Average Collier County, FL Number of health plans offered 2.0 1 plan w/3 tiers Offering PPO 40% Yes Offering POS 50% No Offering HMO 40% No Offering HDHP 40%No Incentive for employee to waive medical? No No Salary Grades Tier Grade 1 Semi-Monthly Employer Rates Grade 2 Semi-Monthly Employer Rates Grade 3 Semi-Monthly Employer Rates Grade 4 Semi-Monthly Employer Rates Single-Non-Smoker $252.11 $241.52 $230.92 $220.33 Single Smoker $203.14 $184.39 $165.65 $146.89 Family Non-Smoker $573.67 $549.48 $525.29 $501.10 Family Smoker $524.71 $492.36 $460.02 $427.67 Single-Non-Smoker $296.17 $285.58 $274.99 $264.40 Single Smoker $247.22 $228.47 $209.73 $190.98 Family Non-Smoker $676.17 $651.98 $627.79 $603.60 Family Smoker $627.21 $594.86 $562.53 $530.16 Single-Non-Smoker $391.26 $380.67 $370.07 $359.49 Single Smoker n/a n/a n/a n/a Family Non-Smoker $897.33 $873.14 $858.95 $824.76 Family Smokern/an/an/an/a Basic--PPO Select-PPO Premium-PPO Salary Grades Tier Grade 1 Semi-Monthly Employee Rates Grade 2 Semi-Monthly Employee Rates Grade 3 Semi-Monthly Employee Rates Grade 4 Semi-Monthly Employee Rates Single-Non-Smoker $51.99 $62.58 $73.17 $83.76 Single Smoker $100.96 $119.71 $138.46 $157.21 Family Non-Smoker $133.61 $157.80 $181.99 $206.18 Family Smoker $182.57 $214.94 $247.27 $279.62 Single-Non-Smoker $51.99 $62.58 $73.17 $83.76 Single Smoker $100.96 $119.71 $138.46 $157.21 Family Non-Smoker $133.61 $157.80 $181.99 $206.18 Family Smoker $182.57 $214.94 $247.27 $279.62 Single-Non-Smoker $51.99 $62.58 $73.17 $83.76 Single Smoker n/a n/a n/a n/a Family Non-Smoker $133.61 $157.80 $181.99 $206.18 Family Smokern/an/an/an/a Premium-PPO Basic--PPO Select-PPO 16.E.1.d Packet Pg. 1545 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-12 Exhibit 4G shows the semi-monthly premiums among peer organizations. Comparing the employer paid premiums, the County paid less for the Basic-PPO family premiums compared to peers. The County paid about the same for the Select-PPO family medical peers compared to peers, but more for the Premium-PPO family medical premiums. The County’s employer paid premiums for single coverage were lower than the peers for the Basic-PPO and Select- PPO plan, but higher for the Premium-PPO plan. Comparing employee paid medical premiums, County employees, across the various grades (tiers), paid less family coverage for their medical insurance compared to peers at other organizations. Employees paying less for medical coverage, especially at the family level, is typically seen as a very strong benefit an employer can offer. The caveat to this comparison is that employees with only one dependent may actually be paying more for health coverage compared to employees at peer organizations. Comparing the employee only premiums, employees were, on average, paying higher premiums compared to employees at peer organizations. The County may want to consider adding the following tiers of medical coverage: employee plus spouse and employee plus child. Many organizations offer these intermediary levels of coverage, which alleviates the cost of health coverage for employees who need only to add one dependent to their medical coverage. EXHIBIT 4G PEER PPO MEDICAL PREMIUMS Premium Paid by Employer Semi-Monthly for: Peer PPO Average Employee coverage $301.14 Employee + Child $410.16 Employee + Spouse $448.83 Employee + Family $569.23 Premium Paid by Employee Semi-Monthly for: Pe er PPO Average Employee coverage $31.70 Employee + Child $122.31 Employee + Spouse $175.40 Employee + Family $263.90 16.E.1.d Packet Pg. 1546 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-13 Exhibit 4H shows the comparisons for medical deductibles between the County and its peers. The deductibles for the County’s Premium and Select medical plans were lower than the peers’ medical deductibles, on average. The deductibles for the County’s Basic medical plan were higher, on average, compared to peers’ medical deductibles, and could be a potential opportunity of improvement for the County. EXHIBIT 4H PPO MEDICAL DEDUCTIBLES Additional Insurance Offerings Exhibit 4I displays information from the responding peers regarding whether they offered the following insurance: dental, vision, short term disability, long term disability, and life insurance. All of the peers, as well as the County, offered these insurances to their employees. Peers were also asked if they offer an incentive for employees to waive medical insurance coverage. Neither the peers nor the County provided incentives for waiving medical insurance. The County offered two different dental and vision plans (basic and premium or buy up), which provides options for employees who may desire additional coverage for dental and vision insurances. Offering different levels of coverage for dental and vision insurance provides the employees a beneficial option of selecting a higher level of coverage (e.g., orthodontics, dental implants, specialty eye wear), if they are in need of those services. The County also offered Basic and Supplemental Life Insurance, with the option for employees to lower their coverage to $49,999.99. EXHIBIT 4I ADDITIONAL INSURANCE OFFERINGS Deductibles Peer PPO Average Basic Select Premium Individual Maximum In Network $875.00 $2,000.00 $700.00 $400.00 Individual Maximum Out of Network $1,600.00 $4,000.00 $1,400.00 $800.00 Employee + Family Maximum In Network $2,250.00 $4,000.00 $1,400.00 $800.00 Employee + Family Maximum Out of Network Network $3,600.00 $8,000.00 $2,800.00 $1,600.00 Additional Insurance Peer Average Collier County, FL Dental Offered?100.0% Yes; Basic and Premium Vision Offered?100.0% Yes; Basic and Buy Up Short Term Disabilty Offered? 100.0% Yes Long Term Disability Offered?100.0% Yes Life Insurance Offered?100.0% Yes, Basic and Supplemental 16.E.1.d Packet Pg. 1547 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-14 Retirement Plan Benefits The peers were also asked about its retirement plan offerings. The County offered two plans to its employees: Florida Retirement System (FRS) pension plan (required by the State) and a 457 Deferred Compensation plan. Peers, on average, offered 2.6 retirement plans, which include FRS, 457, 401(a), and non-FRS pension plans. Among the respondent peers, 40 percent also offered FRS plans to their employees and 60 percent offered a 457 plan to their employees. FRS contributions are subject to state statute. The County contributed between $500-$3,000 to employees’ 457 plan, depending on their level in the organization The match provided is up to $500 for employees below the Division Director level; Division Directors or equivalents receive up to a $1,500 match; and Department Heads or equivalents receive up to a $3,000 match. Employees’ contributions were based on individual selections and subject to IRS limits. Exhibit 4J displays the comparisons of the County’s retiree benefits offerings and the peers’ retiree benefits offerings. All of the peers, and the County, offered retiree medical insurance. The County did not offer retiree dental and vision insurance; however, 80 percent of peers offered retiree dental insurance and 50 percent offered retiree vision insurance. The County, however, did offer retiree life insurance and 50 percent of peers offered retiree life insurance. EXHIBIT 4J RETIREE BENEFITS OFFERINGS Employee Leave and Holidays Exhibit 4K provides the average accrual rates for sick and annual/vacation for peers and the County. The County’s accrual rates for sick leave were comparable to peers at 8 hours per month. The County’s minimum (starting) annual/vacation leave accrual rate of 6.7 hours per month was lower than peers’ average minimum annual/vacation leave accrual rate of 7.5 hours per month. While the average maximum annual/vacation leave accrual rate for the peers was lower at 13.4 hours per month, compared to 16.7 hours at the County, County employees had to wait until 21 years of service to reach the maximum accrual rate. By comparison, employee at peer organizations had to wait, on average, 15.5 years before accruing the maximum rate of annual/vacation leave. Plan Type Organization Percentage Offered Peer Average 100.0% Collier County, FL Yes Peer Average 80.0% Collier County, FL No Peer Average 50.0% Collier County, FL No Peer Average 50.0% Collier County, FL Yes Retiree Health Retiree Dental Retiree Life Retiree Vision 16.E.1.d Packet Pg. 1548 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-15 EXHIBIT 4K LEAVE ACCRUAL Exhibit 4L provides comparisons the number of holidays observed, and which holidays were observed. The County currently offered 11 holidays to its employees, which is comparable to its peers who, on average, observed 11 holidays. The County observed similar holidays as its peers. Juneteenth is a more recent holiday that the County was considering adding, and 30 percent of peers have indicated they have or confirmed that they will observe that holiday in the coming year. EXHIBIT 4L HOLIDAYS OBSERVED HOLIDAYS OBSERVED Leave Accrual Organization Offered? Minimum Accrual Rate in Hours (Monthly) Years of service to accrue the minimum rate Maximum Accrual Rate in Hours (Monthly) Years of service to accrue the maximum rate Peer Average Offered 70.0% 7.6 0.0 7.6 0.0 Collier County, FL Yes 8.0 0.0 8.0 0.0 Peer Average Offered 70.0% 7.5 0.0 13.4 15.5 Collier County, FL Yes 6.7 0.0 16.7 20.0 Peer Average Offered 30.0% 13.2 0.0 19.0 16.7 Collier County, FL No n/a n/a n/a n/a Sick Leave Annual/Vacation Leave Paid Time Off Holiday Policies Peer Average Collier County, FL Total number of holidays observed 11.0 11 Holidays Observed Peer Average Collier County, FL New Year's Day 100%Yes Martin Luther King Jr. Day 100%Yes Presidents' Day 90%Yes Memorial Day 100%Yes Independence Day 100%Yes Labor Day 100%Yes Veteran's Day 100%Yes Thanksgiving Day 100%Yes Day after Thanksgiving 100%Yes Christmas Eve 60%Yes Christmas 100%Yes New Year's Eve 10%No Floating Holidays/Birthdays 40%No Juneteenth 30%No Columbus Day 10%No 16.E.1.d Packet Pg. 1549 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-16 Fringe Benefits Offerings Exhibit 4M displays information from the responding peers regarding whether they offered the following fringe benefits: tuition reimbursement, pet insurance, paternity/maternity leave, sabbaticals, and cell phone/reimbursement for cellular devices. Most of the peers (90 percent) and the County offered tuition reimbursement to their employees. This fringe benefit is typically one that employees appreciate and is frequently offered in the market, and the County should be commended for offering this program. The County did not offer pet insurance, paternity/maternity leave, sabbaticals, or cell phones/reimbursement for devices. These benefits were not commonly offered by peers either, with only 10 percent offering pet insurance, 30 percent offering paternity/maternity leave, none were offering sabbaticals, and 20 percent offering cell phones/reimbursement for devices. While those benefits may not be commonly offered in the current public-sector market, the County could explore these benefits as innovative ways to create a unique, competitive advantage for talent by providing low-cost fringe benefits to employees. While these fringe benefits would not be for every employee, they could offer opportunity for inclusion and diversity. EXHIBIT 4M FRINGE BENEFITS OFFERINGS 4.5 BENEFITS SURVEY SUMMARY Some strengths of the County’s benefits package include the following: Medical Deductibles-- The County’s medical deductibles for the Premium and Select tiers were lower compared to peers’ medical deductibles, which means employees would have to pay less out of pocket to meet their deductibles. Employee Medical Premiums-- County employees paid less for family medical insurance compared to employees at peer organizations. The County’s offering of multiple dental and vision plans also allow employees to select more premium levels of coverage, should they need it. Fringe Benefits Peer Percentage (Yes) Collier County, FL Tuition Reimbursement 90.0% Yes Paternity/Maternity Leave 30.0% No Cell Phone/Reimbursement for Devices 20.0% No Pet Insurance 10.0% No Sabbaticals 0% No 16.E.1.d Packet Pg. 1550 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 4 – Market Summary Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 4-17 Additional Insurance and Tuition Reimbursement-- The County’s offerings of additional and fringe benefits such as dental, vision, short term disability, long term disability, and tuition reimbursement are also aligned with peer benefits offerings. Leave and Holidays—The County’s leave accrual rates were similar to peers’ accrual rates, and the County observed similar holidays as the peers. Some potential areas of improvement or consideration include the following: More Tiers of Medical Coverage—The County currently has only two tiers of coverage: employee only and employee plus family. In contrast, all of the surveyed peers had four tiers of coverage: employee only, employee plus child, employee plus child, and employee plus family. Basic Medical Deductible—Compared to the peers’ deductibles, this deductible was rather high, and the County could revisit options to lower that deductible, if it is feasible (although this may be intentional or by design based on how their Wellness incentive levels work). 4.6 MARKET SUMMARY It should again be noted that the standing of a benchmark’s pay range compared to the County’s desired market position is not a definitive assessment of an individual employee’s salary being equally above or below market. The pay range does, however, speak to the County’s general ability to recruit and retain talent over time. If a range minimum is significantly lower than the market would offer, the County could find itself losing out to its market peers when it seeks to fill a position. It is equally true that range maximums lower than the market maximums may serve as a disincentive for experienced employees to remain at the County. From the analysis of the data gathered in the external assessment discussed above, the County’s benchmark classifications were found below its desired market position. While the County should be commended for taking immediate action in January 2022 to provide some remedy to improve the results of the November 2021 comparison, it is still behind the market today, indicating a need for additional salary adjustments. The County’s benefits offerings were found, generally, to be competitive; however, there are potential opportunities for improvements. All study findings and subsequent recommendations can be found in the next chapter of this report. 16.E.1.d Packet Pg. 1551 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Evergreen Solutions, LLC Page 5-1 *0 The analysis of the County’s classification and compensation system revealed some areas of opportunity for improvement. Evergreen focused on developing competitive pay plans for its Board of Collier County Commissioners’ and County Attorney’s Office employees, as well as reviewing and making recommendations for established classification structures. Evergreen was also requested to review the current pay systems for its Emergency Medical Services (EMS) employees. Specifically, Evergreen was asked to provide recommendations for the non- represented EMS employees based on concerns regarding salary compression between its represented employees’ pay plan and these (non-represented EMS) employees. All study recommendations, as well as the findings that led to each, are discussed in this chapter. 5.1 CLASSIFICATION SYSTEM An organization’s classification system is intended to establish how its human resources are employed to perform its core services. The classification system should consist of the titles and descriptions of the different classifications, or positions, which define how work is organized and assigned. It is essential that the titles and descriptions of an organization’s classifications accurately depict the work being performed by employees in the classifications to ensure equity within the organization and to enable comparisons with positions at peer organizations. The purpose of a classification analysis is to identify such issues as incorrect titles and inconsistent titles across departments. In the analysis of the County’s classification system, Evergreen collected classification data through the Job Assessment Tool (JAT) and Management Issues Tool (MIT) processes. The JATs, which were completed by employees and reviewed by their supervisors, provided information about the type and level of work being performed for each of the County’s classifications. In addition, the MIT process provided supervisors an opportunity to provide specific recommendations regarding the pay or classification of positions in their areas. Evergreen reviewed and utilized the data provided in the JATs and MITs as a basis for the classification recommendations below. FINDING Overall, the many of the classification titles utilized by the County were sound. However, there were instances where the classification (titles) and structure should be modified. These were reviewed and recommendations for changes were provided to the County. RECOMMENDATION 1: Revise the titles of some classifications to better reflect job duties. These should be carefully reviewed by the County, reflected in a revised classification structure, and the associated classification specifications. EVERGREEN SOLUTIONS, LLC Chapter 5 - Recommendations 16.E.1.d Packet Pg. 1552 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-2 FINDING When comparing the County’s current classification specifications to the work described by employees in the JATs, Evergreen noted some tasks that were missing, or not described accurately. This can happen over a period of time if the specifications are not reviewed and updated on a regular basis. Some tasks in one classification are often reassigned to another classification. As such, these changes make it necessary that the County continues to update its classification specifications periodically to ensure each accurately reflects the current work performed. RECOMMENDATION 2: Revise all classification specifications to include updated (current) information provided in the JAT, and review the specifications annually for accuracy. The process of reviewing and updating the County’s classification specifications, as well as comments received from employees and supervisors during outreach, revealed that the descriptions may not, in some cases, accurately reflect current work performed. To minimize this becoming a concern again in the future, Evergreen recommends a regular review of these descriptions, including FLSA status determinations. A review of the employee’s assigned classification should occur at least annually. Review of the FLSA determination for exempt or non-exempt status as well as other aspects of the classification, (such as physical requirements required to perform essential functions) will also ensure the consistent, continuous compliance with the Americans with Disabilities Act (ADA) protection. At the time of this report, Evergreen was beginning the process of revising all classification specifications reviewed in the study. These will be provided to the County under separate cover. 5.2 COMPENSATION SYSTEM The compensation system analysis consisted of two parts: an external market assessment and an internal equity assessment. During the external market assessment, the County’s pay ranges for its classifications surveyed. Details regarding the external market assessment were provided in Chapter 4 of this report. During the internal equity assessment, consideration of the relationships between positions and the type of work being performed by the County employees were reviewed and analyzed. Specifically, a composite score was assigned to each of the classifications that quantified the classification’s level of five separate compensatory factors (leadership, working conditions, complexity, decision-making, and relationships). The level for each factor was determined based on responses to the JAT. The results of both analyses were utilized when developing the recommendations below. 16.E.1.d Packet Pg. 1553 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-3 FINDING At the time of the study, the County’s pay system lagged the labor market in several areas and required new or adjusted plans. Implementing a new, competitive pay structure (pay plans) would contribute to the County’s ability to attract, hire and retain employees. RECOMMENDATION 3: Implement new competitive open-range plans for the Board of Collier County Commissioners and County Attorneys’ Office; slot all classifications into the plans based on external and internal equity; and implement the plans by transitioning employees’ salaries into the plans. Following best practice and the County’s compensation philosophy, Evergreen designed a new competitive open-range pay plan for Board of Collier County Commissioners employees; then slotted each proposed classification into the appropriate pay range in the plan. Both internal and external equity were analyzed when slotting the classifications. Assigning pay grades to classifications requires a balance of internal equity, desired market position, and recruitment and retention concerns. Thus, market range data shown in Chapter 4 were not the sole criteria for the proposed pay ranges. Some classifications’ grade assignments varied from their associated market range due to the other factors mentioned above. Exhibit 5A shows the proposed pay plan for which has 35 pay grades, numbered 1 through 35. The range spreads start at 60 percent move to 62 percent and finish at 65 percent. 16.E.1.d Packet Pg. 1554 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-4 EXHIBIT 5A PROPOSED PAY PLAN BOARD OF COLLIER COUNTY COMMISSIONERS Grade Minimum Midpoint Maximum Range      Spread 1 35,360.00$         45,968.00$         56,576.00$          60% 2 36,420.80$         47,347.04$         58,273.28$          60% 3 37,513.42$         48,767.45$         60,021.48$          60% 4 38,638.83$         50,230.47$         61,822.12$          60% 5 39,797.99$         51,737.39$         63,676.79$          60% 6 40,991.93$         53,289.51$         65,587.09$          60% 7 42,221.69$         54,888.20$         67,554.70$          60% 8 43,488.34$         56,534.84$         69,581.34$          60% 9 44,792.99$         58,230.89$         71,668.78$          60% 10 46,136.78$         59,977.81$         73,818.85$          60% 11 47,520.88$         61,777.15$         76,033.41$          60% 12 48,946.51$         63,630.46$         78,314.42$          60% 13 52,372.77$         68,608.32$         84,843.88$          62% 14 54,467.68$         71,352.66$         88,237.64$          62% 15 56,646.38$         74,206.76$         91,767.14$          62% 16 58,912.24$         77,175.03$         95,437.83$          62% 17 61,268.73$         80,262.03$         99,255.34$          62% 18 63,719.48$         83,472.51$        103,225.55$        62% 19 66,268.26$         86,811.42$        107,354.57$        62% 20 68,918.99$         90,283.87$        111,648.76$        62% 21 71,675.75$         93,895.23$        116,114.71$        62% 22 74,542.78$         97,651.04$        120,759.30$        62% 23 77,524.49$        101,557.08$      125,589.67$        62% 24 80,625.47$        105,619.36$      130,613.26$        62% 25 87,075.50$        114,068.91$      141,062.32$        62% 26 91,429.28$        119,772.35$      148,115.43$        62% 27 96,000.74$        125,760.97$      155,521.20$        62% 28 100,800.78$      132,049.02$      163,297.26$        62% 29 105,840.82$      138,651.47$      171,462.13$        62% 30 111,132.86$      145,584.05$      180,035.23$        62% 31 116,689.50$      154,613.59$      192,537.68$        65% 32 122,523.98$      162,344.27$      202,164.56$        65% 33 128,650.18$      170,461.48$      212,272.79$        65% 34 138,942.19$      184,098.40$      229,254.61$        65% 35 150,057.57$      198,826.27$      247,594.98$        65% 16.E.1.d Packet Pg. 1555 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-5 Exhibit 5B shows the proposed new pay plan for the County Attorney’s Office which has nine pay grades, numbered 100 through 108. The range spreads begin at 65 percent and increase to 75 percent. EXHIBIT 5B PROPOSED PAY PLAN COUNTY ATTORNEYS’ OFFICE FINDING At the time of the study, the County had a Collective Bargaining Agreement and pay schedule for its represented EMS employees. Concerns were raised that salaries of employees promoting (or even of new hires) may be compressed based on movement between the two groups. When reviewed with market data for the non-represented group and this concern, it was found that indeed, this was a concern that should be addressed. It is recommended, therefore, to increase the salary ranges as indicated below of the non-represented group to minimize/alleviate this compression. RECOMMENDATION 4: Implement a new competitive open-range plan for the EMS non- represented employees; slot the associated classifications into the plan based on external and internal equity; and implement the plan by transitioning employees’ salaries into the plan. Exhibit 5C shows the proposed pay plan for the EMS non-represented employees, which has nine pay grades, numbered 100 through 108. The range spreads begin at 62 percent and increase to 65 percent. Grade Minimum Midpoint Maximum a nge Spreadpoint Progressi ATY100 39,052.10$ 51,744.03$ 64,435.97$ 65% -- ATY101 46,862.52$ 62,092.84$ 77,323.16$ 65% 20.0% ATY102 53,891.90$ 71,406.77$ 88,921.63$ 65% 15.0% ATY103 61,975.68$ 82,117.78$ 102,259.88$ 65% 15.0% ATY104 75,610.33$ 103,964.21$ 132,318.09$ 75% 22.0% ATY105 86,951.89$ 119,558.84$ 152,165.80$ 75% 15.0% ATY106 99,994.67$ 137,492.67$ 174,990.67$ 75% 15.0% ATY107 114,993.87$ 158,116.57$ 201,239.27$ 75% 15.0% ATY108 143,742.34$ 197,645.71$ 251,549.09$ 75% 25.0% 16.E.1.d Packet Pg. 1556 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-6 EXHIBIT 5C PROPOSED PAY PLAN EMS NON-REPRESENTED Evergreen then slotted each proposed classification into the appropriate pay range in the pay plans. Both internal and external equity were analyzed when slotting the classifications. Assigning pay grades to classifications requires a balance of internal equity, desired market position, and recruitment and retention concerns. Thus, market range data shown in Chapter 4 were not the sole criteria for the proposed pay ranges. Some classifications’ grade assignments varied from their associated market range due to the other factors mentioned above. Exhibit 5D, 5E, and 5F, show/provide the proposed pay ranges for the three proposed plans. Position/Grade Minimum Midpoint Maximum Range Spread EMSNU100 62,500.00$ 81,875.00$ 101,250.00$ 62% EMSNU101 75,000.00$ 98,250.00$ 121,500.00$ 62% EMSNU102 77,396.80$ 101,389.81$ 125,382.82$ 62% EMSNU103 84,432.87$ 110,607.06$ 136,781.25$ 62% EMSNU104 87,075.50$ 114,068.91$ 141,062.32$ 62% EMSNU105 92,876.16$ 121,667.77$ 150,459.38$ 62% EMSNU106 97,524.56$ 127,757.18$ 157,989.79$ 62% EMSNU107 102,400.79$ 134,145.04$ 165,889.28$ 62% EMSNU108 107,520.83$ 142,465.10$ 177,409.37$ 65% 16.E.1.d Packet Pg. 1557 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-7 EXHIBIT 5D PROPOSED PAY GRADES BOARD OF COLLIER COUNTY COMMISSIONERS NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Courier 1 35,360.00$    45,968.00$          56,576.00$        Customer Service Specialist I Landscape Tech I Library Specialist I Recreation Specialist I Lifeguard I 3 37,513.42$    48,767.45$          60,021.48$        Administrative Support Specialist I General Maintenance Specialist I Inventory Specialist I 4‐H Outreach Coordinator Animal Care Specialist I Case Manager Assistant Landscape Tech II Recreation Specialist II Customer Service Specialist II General Maint Specialist II General Maintenance Specialist II Accounting Technician I Administrative Support Specialist II Equipment Operator I Library Specialist II Line Service Technician I Museum Assistant I Park Ranger I Program Assistant Recreation Program Leader I Service Writer Solid Waste Specialist I Tradesworker‐Structural/General I Automotive Technician I Grants Support Specialist I Inventory Specialist II Operations Support Specialist I Plant Operator I Utility Specialist I Animal Services Dispatcher Planning And Permitting Tech I Procurement Specialist  Solid Waste Specialist II Tradesworker‐Specialist I Volunteer Coordinator Accounting Technician II Animal Control Officer I Code Compliance Specialist I Museum Assistant II Recreation Program Leader II Utility Specialist II Veterinary Technician I 8 43,488.34$    56,534.84$          69,581.34$        10 46,136.78$    59,977.81$          73,818.85$        44,792.99$    58,230.89$          71,668.78$        65,587.09$        7 42,221.69$    54,888.20$          67,554.70$        58,273.28$        4 38,638.83$    50,230.47$          61,822.12$        5 39,797.99$    51,737.39$          63,676.79$        2 36,420.80$    47,347.04$           6 40,991.93$    53,289.51$           9 16.E.1.d Packet Pg. 1558 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-8 EXHIBIT 5D (CONTINUED) PROPOSED PAY GRADES BOARD OF COLLIER COUNTY COMMISSIONERS NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Equipment Operator II Line Service Technician II Gis Technician I Grants Support Specialist II Inventory Specialist III Lab Tech  Planning And Permitting Tech II Public Information Coordinator I Tradesworker‐Structural/General II Code Compliance Specialist II Crew Leader I Facilities Compliance Officer Odor Control Specialist Operations Support Specialist II Plant Operator II Pretreatment Inspector Property Acquisition Specialist I Signs Reviewer Technician  Tradesworker‐Specialist II Traffic Signal Technician I Crew Leader II Digital Media Coordinator Environmental Specialist I Heavy Equipment Operator  Program Coordinator Property Maintenance Specialist Veteran Services Officer Veterinary Technician II Accountant I Budget Analyst I Case Manager Chemist Extension Agent GIS Technician II Park Ranger II Planner I Plant Mechanic Plant Operator III Project Manager I Public Information Coordinator II Recycling Specialist Supv Inventory Tourism Sales Manager I Tradesworker‐Structural/General III Traffic Signal Technician II 13 52,372.77$        15 56,646.38$    74,206.76$          91,767.14$        68,608.32$          84,843.88$        14 54,467.68$    71,352.66$          88,237.64$        11 47,520.88$    61,777.15$          76,033.41$        12 48,946.51$    63,630.46$          78,314.42$        16.E.1.d Packet Pg. 1559 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-9 EXHIBIT 5D (CONTINUED) PROPOSED PAY GRADES BOARD OF COLLIER COUNTY COMMISSIONERS NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Automotive Technician II Building Inspector I CAD Technician Economic Research Analyst Environmental Specialist II Field Inspector I Grants Coordinator I Health & Safety Specialist I I/E Tech I Laboratory Quality Assurance Specialist Librarian I Plans Reviewer I Program Manager I Site Plans Reviewer I Supervisor ‐ Operations I Supervisor ‐ Operations I  Supv Field I Tech Support Professional I Wellness Health Educator I Animal Care Specialist II Animal Control Officer II Automotive Technician III Building Inspector II I/E Tech II Management Analyst I Plans Reviewer II Property Acquisition Specialist II Tourism Sales Manager II Tradesworker‐Specialist III Traffic Signal Technician III Accountant II Applications Analyst I Architectural Reviewer Contract Administration Specialist II Environmental Specialist III Grants Coord II Hr Business Partner  Impact Fee Coordinator Librarian II Planner II Procurement Strategist I Property Mgmt. Specialist Public  Information Coordinator III Recycling Coordinator Review Appraiser I Risk Analyst  Supv Field II Supv Parks & Recreation Tech Support Professional II Tourism Public Relations Manager  17 61,268.73$    80,262.03$          99,255.34$        16 58,912.24$    77,175.03$          95,437.83$        18 63,719.48$    83,472.51$          103,225.55$          16.E.1.d Packet Pg. 1560 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-10 EXHIBIT 5D (CONTINUED) PROPOSED PAY GRADES BOARD OF COLLIER COUNTY COMMISSIONERS NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Budget Analyst II Chief Operator Employee Relations Asst Mgr. Field Inspector II Floodplain Coordinator Health & Safety Specialist II Museum Curator Review Appraiser II Security Professional Shop Foreman Signal Systems Network Specialist Site Plans Reviewer II Supervisor ‐ Park Rangers Supv Environmental Supv Library Supv Park Programs Supv Permitting Supv Revenue Supv Waste Reduction & Recycling Systems Analyst I County Surveyor Manager ‐ Branch Library Network Admin I Planner III Procurement Strategist II Supervisor ‐ Operations II Supv Building Maint Supv Building Ops Supv Code Compliance Supv Digital Media Supv Grants Supv Laboratory Supv Road Maint Supv Service Desk Tourism Sales Manager III Budget Analyst III Management Analyst II Project Mgr. II Supervisor ‐ Signal Operations Supv Accounting Applications Analyst II Arts & Culture Manager Chief Building Inspector Emergency Management Coordinator  Manager ‐ Library Mgr. Fleet  Mgr. Museum 68,918.99$    90,283.87$          111,648.76$          19 66,268.26$    86,811.42$          107,354.57$          20 21 71,675.75$    93,895.23$          116,114.71$          22 74,542.78$    97,651.04$          120,759.30$          16.E.1.d Packet Pg. 1561 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-11 EXHIBIT 5D (CONTINUED) PROPOSED PAY GRADES BOARD OF COLLIER COUNTY COMMISSIONERS NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Database Administrator Manager ‐ Internal Controls Regional Mgr. Parks & Recreation Superintendent ‐ Parks & Recreation Maintenance Superintendent ‐ Road & Bridges Supv Site Inspections Systems Analyst II Manager ‐ Culinary Programs & Dev Manager ‐ Inventory & Distribution Ctrl Manager ‐ Irrigation Quality Manager ‐ Meter Services Manager ‐ Pelican Bay Services Manager ‐ Procurement Manager ‐ Public Transit Manager ‐ Risk Manager ‐ Stormwater Maintenance Manager ‐ Utility Billing & Customer Ser Manager ‐ Wellness Programs Manager‐W/Ww Environmental Compliance Mgr Grants Mgr. Airport Ops Mgr. Code Compliance Mgr. Communications Mgr. Das Operations Mgr. Environmental Mgr. Grants Mgr. Plans Review & Inspections Mgr. Solid Waste Operations Mgr. Technical Systems Operations Mgr. Veteran Services Mgr. Waste Reduction & Recycling Network Admin II Project Mgr. III Site Plans Reviewer III Deputy Division Director ‐ Tourism Manager ‐ Environmental Services Manager ‐ Landscape Operations Manager ‐ Telecommunications Manager ‐ Wastewater Collections Mgr. Business Center Mgr. Cust Rel & Apps Mgmt. Mgr. Facilities Mgr. Hr Mgr. Planning Mgr. Right Of Way Plant Manager Project Manager III (Licensed) Assistant Division Director ‐ Library Assistant Division Director ‐ Parks & Rec Engineer II Exec Mgr. Airport Ops Manager ‐ Distribution Manager ‐ Pollution Control Manager ‐ Power Systems Manager ‐ Transportation Planning Mgr. Financial Operations Mgr. Is Development Mgr. Network Mgr. Property Acquisition Supv Project Mgmt. 119,772.35$         148,115.43$               26 91,429.28$             25 87,075.50$            114,068.91$         141,062.32$                23 77,524.49$            101,557.08$         125,589.67$                24 80,625.47$            105,619.36$         130,613.26$                16.E.1.d Packet Pg. 1562 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-12 EXHIBIT 5D (CONTINUED) PROPOSED PAY GRADES BOARD OF COLLIER COUNTY COMMISSIONERS NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Chief Building Official Manager ‐ Coastal Management Program Manager ‐ Impact Fees Mgr. Cyber Mgr. Engineering Supv Project Mgmt. (Licensed) Shelter Veterinarian 28 100,800.78$     132,049.02$        163,297.26$          Chief Engineer ‐ Traffic Operations 29 105,840.82$     138,651.47$        171,462.13$          Division Director ‐ Community Planning & Resiliency  Division Director ‐ Corp Comp & Cont Imp Division Director ‐ Cty Redevlp Agencies Division Director ‐ Economic Development And Housing  Division Director ‐ Fleet Management Division Director ‐ Museum Division Director ‐ Pub Tran & Nbrhd Enh Division Director ‐ Sub‐Reg Utilities Division Director ‐ University Ext Svc Division Director ‐ Bldg Rvw & Permit Division Director ‐ Cmnty & Human Svc Division Director ‐ Code Enforcement Division Director ‐ Comms, Gov & Pub Aff Division Director ‐ Development Review Division Director ‐ Domestic Animal Svc Division Director ‐ Library Division Director ‐ Operations Support Division Director ‐ Parks & Recreation Division Director ‐ Planning And Zoning Division Director ‐ Procurement Services Division Director ‐ Public Utilities Eng Division Director ‐ Risk Management Division Director ‐ Road Maintenance Division Director ‐ Solid Waste Division Director ‐ Tourism Division Director ‐ Transportation Eng Division Director ‐ Wastewater Division Director ‐ Water Division Director ‐ Bureau Of Emer Svc Division Director ‐ Corp Fin & Mgmt Svc Division Director ‐ Facilities Mgmt Division Director ‐ Human Resources Division Director ‐ If, Cpp & Pm Division Director ‐ Information Tech Division Director ‐ Utilities Finance Executive Director ‐ Corp Business Ops Executive Director‐Mpo Department Head 34 138,942.19$     184,098.40$        229,254.61$          Deputy County Manager 35 150,057.57$     198,826.27$        247,594.98$          32 122,523.98$     162,344.27$        202,164.56$          30 111,132.86$     145,584.05$        180,035.23$          31 116,689.50$     154,613.59$        192,537.68$          27 96,000.74$    125,760.97$        155,521.20$          16.E.1.d Packet Pg. 1563 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-13 EXHIBIT 5E PROPOSED PAY GRADES COUNTY ATTORNEYS’ OFFICE NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. EXHIBIT 5F PROPOSED PAY GRADES EMS NON-REPRESENTED NOTE: Only those grades with classifications (assigned) are reflected in this exhibit. After assigning pay grades to classifications, the next step was to develop appropriate methods (options) for transitioning employees’ salaries into the proposed plan. This was done utilizing equitable methods for calculating salaries in the plans and determining whether adjustments were necessary to individual salaries to bring them to their calculated salary. Evergreen calculated and provided the proposed transition method described below for implementing the new plans. Range Penetration With 5% COLA After employees’ salaries are placed (calculated to be) at the minimum of their classification’s proposed pay grade minimums (in the three plans), a calculation was performed to determine Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Legal Secretary ATY101 46,862.52$                                  62,092.84$                                  77,323.16$                                  Legal Assistant/Paralegal ATY102 53,891.90$                                  71,406.77$                                  88,921.63$                                  Junior County Attorney ATY104 75,610.33$                                  103,964.21$                                132,318.09$                                Assistant County Attorney ATY106 99,994.67$                                  137,492.67$                                174,990.67$                                Managing Assistant County Attorney ATY107 114,993.87$                                158,116.57$                                201,239.27$                                Deputy County Attorney ATY108 143,742.34$                                197,645.71$                                251,549.09$                                Evergreen Proposed Class Title Proposed  Grade  Proposed Min   Proposed Mid   Proposed Max  Aircraft Mechanic I EMSNU100 62,500.00$                                  81,875.00$                                  101,250.00$                                Aircraft Mechanic II EMSNU101 75,000.00$                                  98,250.00$                                  121,500.00$                                EMS Captain EMSNU102 77,396.80$                                  101,389.81$                                125,382.82$                                EMS Battalion Chief I EMSNU103 84,432.87$                                  110,607.06$                                136,781.25$                                Chief Pilot EMSNU104 87,075.50$                                  114,068.91$                                141,062.32$                                EMS Battalion Chief II EMSNU105 92,876.16$                                  121,667.77$                                150,459.38$                                Director Of Maintenance ‐ Helicopter Ops Director Of Operations ‐ Helicopter Operations EMS Division Chief Assistant Chief ‐ EMS EMSNU107 102,400.79$                                134,145.04$                                165,889.28$                                Chief ‐ Emergency Medical Services EMSNU108 107,520.83$                                142,465.10$                                177,409.37$                                EMSNU106 97,524.56$                                  127,757.18$                                157,989.79$                                16.E.1.d Packet Pg. 1564 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-14 the percentage through the current range an employee's salary fell. The employee's recommended salary calculation would place him/her at the same percentage through the proposed range. For example, if an individual is at the midpoint (40%) of the current range, he/she is brought to (40%) the recommended range. This method places employees (salaries) in the new proposed ranges based on where they (salaries) are in the current range. This option (cost) includes that which would be required to perform the first calculation of bringing their salaries to the new minimums. All employees then received a 5% percent COLA. Utilizing this approach, adjustments were recommended for 1775 employees with an approximate total annualized (salary only) cost of $18,483,121. NOTE: While the County thoroughly considered this recommendation (as well as others provided) it was determined that its most appropriate approach, at this time, would be to bring employees’ salaries to the new minimums of the proposed plans, and provide an eight percent COLA salary increase to all employees. This would provide the County with the ability to utilize the new plans, while providing a COLA increase to all employees. This method, and estimated cost is described below. Bring Employees' Salaries to New Minimums, and Provide an 8% COLA A calculation was performed so that each employee's salary was adjusted to the minimum of their classification's proposed pay grade. If his/her salary was already within the proposed pay range, no adjustment was made. After the adjustment to minimum, all employees then received a 8% percent COLA. Utilizing this approach, adjustments were recommended for 1771 employees with an approximate total annualized (salary only) cost of $10,189,636. 5.3 SYSTEM ADMINISTRATION The County’s compensation system will continue to require periodic maintenance. The recommendations provided to improve the competitiveness of the plan were developed based on conditions at the time the data were collected. Without proper upkeep, the potential for recruitment and retention issues may increase as the compensation system becomes dated and less competitive. RECOMMENDATION 5: Conduct small-scale salary surveys as needed to assess the market competitiveness of hard-to-fill classifications and/or classifications with retention issues, and make changes to pay grade assignments if necessary. While it is unlikely that the pay structure (plans) in total will need to be adjusted for several years, a small number of classifications’ pay grades may need to be reassigned more frequently. If the County is experiencing difficulty high turnover or challenges with recruiting one or more classifications, the County should collect salary range data from peer 16.E.1.d Packet Pg. 1565 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-15 organizations to determine whether an adjustment is needed for the pay grade of the classification(s). RECOMMENDATION 6: Conduct a comprehensive classification and compensation study every three to five years, subject to budget constraints and as market conditions are warranted. Small-scale salary surveys can improve the market position of specific classifications, but it is recommended that a full classification and compensation study be conducted every three to five years to preserve both internal and external equity. Changes to classification and compensation do occur, and while the increments of change may seem minor, they can compound over time. A failure to react to these changes quickly has the potential to place the County in less than desirable position for recruiting and retaining quality employees. RECOMMENDATION 7: Review and revise, as appropriate, existing pay practice guidelines including those for determining salaries of newly hired employees, progressing employee salaries through the pay plans and determining pay increases for employees who have been promoted to a different classification. The method of moving salaries through the pay plan and setting new salaries for new hires, promotions, and transfers depends largely on an organization’s compensation philosophy. It is important for the County to have established guidelines for each of these situations, and to ensure that they are followed consistently for all employees. Common practices for progressing and establishing employee salaries are outlined below. New Hire Salaries Typically, an employee holding the minimum education and experience requirements for an existing classification is hired at or near the classification’s pay grade minimum. Sometimes, for recruiting purposes an organization might need to consider the ability to offer salaries to new employees that consider prior related experience. It is recommended that the County continue its current practices of establishing new hire salaries while preserving the internal equity of employees’ salaries within each classification to the extent possible. Current employees’ salaries should be improved, to some degree with implementation of the new plans and the proposed potential adjustments to employees’ salaries. Salary Progression There are several common methods for salary progression including cost of living adjustments (COLA)/across the board and performance-based. It is recommended that the County evaluate, annually, whether a COLA needs to be applied (to both the pay plan and employees’ salaries) to keep up with cost of living. It is recommended that the County continuously evaluate its practices to progress employees’ salaries and if necessary, make improvements to preserve equitable pay practices, particularly in the administration of the employee performance evaluation process. 16.E.1.d Packet Pg. 1566 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) Chapter 5 – Recommendations Employee Classification and Compensation Study for Collier County, FL Evergreen Solutions, LLC Page 5-16 5.4 SUMMARY The recommendations in this chapter provide an update to the compensation and classification system for the County’s employees. Upon implementation, the County’s competitiveness in the labor market will be improved. While the upkeep of these systems will require work, the County will find that having a competitive compensation system and structured classification system that enhances strong recruitment and employee retention is well worth this commitment. Laboratory 16.E.1.d Packet Pg. 1567 Attachment: Class and Comp Study for Collier County (Final) (23457 : FY23 Pay Plans and Pay Adjustments) 16.E.1.ePacket Pg. 1568Attachment: Resolution for Pay Plan 2022 (23457 : FY23 Pay Plans and Pay Adjustments) 16.E.1.ePacket Pg. 1569Attachment: Resolution for Pay Plan 2022 (23457 : FY23 Pay Plans and Pay Adjustments)