Agenda 04/12/2022 Item # 3D1 (Employee Recognition - Mariana St. Surin Employee of the Month)04/12/2022
EXECUTIVE SUMMARY
Recommendation to recognize Mariana St. Surin, in the Risk Management Division, as the March
2022 Employee of the Month.
OBJECTIVE: To recognize the efforts and accomplishments of an employee who has made significant
contributions to the organization and our community.
CONSIDERATIONS: Mariana St. Surin is a Benefits Analyst in the Risk Management Division and
has been employed by the County since 2014.
Mariana provides benefits support and guidance to the employees of the Board of County Commissioners
as well as other agencies including the Clerk of Courts, Tax Collector, Property Appraiser, and Supervisor
of Elections. Since starting with the County, she has worked diligently on expanding her knowledge of
County benefit programs and transitioned from providing support to taking more ownership of the group
insurance and short and long-term disability programs.
Mariana’s top priority is customer service. Whether it’s tasks like helping someone file a Healthy Bucks
claim, to more complex issues, she treats every person like they are her only focus. These interactions can
be sensitive, and even emotional in nature, but she is dedicated to serving the County’s employees. She
consistently goes the extra mile for her customers by listening, making special arrangements, and even
staying late when needed. In addition to her regular responsibilities, Mariana led the Open Enrollment
process this past year for approximately 2,400 employees across five agencies. This annual process
kicked off in June 2021 and took seven months to complete. The part of Open Enrollment that employees
see is a small fraction of all the effort required behind the scenes to prepare for this critical annual process
that has an impact for so many. Mariana handled every detail, including coordinating with internal
service partners on the website; ensuring system readiness; creating communication flyers and mailers
with the program information that were sent to participants; and making sure the benefit changes were in
place ahead of the start of the new plan year. All of these tasks combined resulted in a successful Open
Enrollment for 2021.
Mariana provides invaluable service to the Benefits Office and its customers, is dedicated to meeting the
needs of the County while continually exceeding expectations. It is for these reasons that she was
selected as March 2022 Employee of the Month.
FISCAL IMPACT: The selected “Employee of the Month” receives a $150.00 cash award. Funds for
this are available in the employee’s budget cost center.
GROWTH MANAGEMENT IMPACT: There are no Growth Management Impacts associated with
this Executive Summary.
PREPARED BY: Claudia Vargas - Total Reward Coordinator
3.D.1
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04/12/2022
COLLIER COUNTY
Board of County Commissioners
Item Number: 3.D.1
Doc ID: 21845
Item Summary: Recommendation to recognize Mariana St. Surin, in the Risk Management
Division, as the March 2022 Employee of the Month.
Meeting Date: 04/12/2022
Prepared by:
Title: – Human Resources
Name: Claudia Vargas
04/01/2022 4:52 PM
Submitted by:
Title: Division Director - Human Resources – Human Resources
Name: Amy Lyberg
04/01/2022 4:52 PM
Approved By:
Review:
Human Resources Amy Lyberg Director Review Completed 04/01/2022 4:55 PM
Agenda Clerk Preview Michael Cox Agenda Clerk Review Completed 04/04/2022 4:43 PM
County Manager's Office Dan Rodriguez Level 4 County Manager Review Completed 04/05/2022 10:04 AM
Board of County Commissioners Geoffrey Willig Meeting Pending 04/12/2022 9:00 AM
3.D.1
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