Agenda 11/09/2021 Item #16H 1 (Recognizing Employee of the Month - Pam Wilson)11/09/2021
EXECUTIVE SUMMARY
Recommendation to recognize Pamela Wilson, Growth Management Department, Transportation
Engineering Division as the October 2021 Employee of the Month.
OBJECTIVE: To recognize the efforts and accomplishments of an employee who has made significant
contributions to the organization and to our community.
CONSIDERATIONS: Pam is an Operations Coordinator in the Transportation Engineering Division in
Growth Management and has been with the County since 2000.
Pam goes above and beyond every day in providing customer service to the traveling public of Collier
County. As an Operations Coordinator, Pam is responsible for forwarding citizen requests to the
appropriate party within Collier County Traffic Operations. However, she has made it her mission to
engage with our citizens in ways that make them feel heard and important. She asks clarifying questions
to make sure she knows what the person is really looking for. She provides additional assistance if the
request is related to a provider outside of the County. She even goes the extra step of coordinating with
the appropriate entity, whether it is FPL or the City of Naples, to ensure their request gets routed
appropriately.
Pam has been referred to as “the lighthouse of Traffic Operations”. She is often the first person to greet
you and the last person you see upon leaving. She is the hub that everything flows through in the group.
Her vast experience, knowledge and abilities enhance the operational efficiency beyond Traffic
Operations. For these reasons, Pam is selected as Employee of the Month for October 2021.
FISCAL IMPACT: The selected “Employee of the Month” receives a $150.00 cash award. Funds for
this are available in the employee’s budget cost center.
GROWTH MANAGEMENT IMPACT: There are no Growth Management Impacts associated with
this Executive Summary.
Prepared by: Lisa Olivier - Total Rewards Coordinator
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11/09/2021
COLLIER COUNTY
Board of County Commissioners
Item Number: 16.H.1
Doc ID: 20433
Item Summary: Recommendation to recognize Pamela Wilson, Growth Management
Department, Transportation Engineering Division as the October 2021 Employee of the Month.
Meeting Date: 11/09/2021
Prepared by:
Title: – Human Resources
Name: Lisa Olivier
10/20/2021 8:03 AM
Submitted by:
Title: Division Director - Human Resources – Human Resources
Name: Amy Lyberg
10/20/2021 8:03 AM
Approved By:
Review:
Human Resources Amy Lyberg Director Review Completed 10/20/2021 8:58 AM
Agenda Clerk Preview Michael Cox Agenda Clerk Review Completed 10/20/2021 9:59 AM
County Manager's Office Amy Patterson County Manager Review Completed 11/03/2021 2:28 PM
Board of County Commissioners Geoffrey Willig Meeting Pending 11/09/2021 9:00 AM
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