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Agenda 09/14/2021 Item #16A58 (RFP #20-7812 to IVS, Inc.)
09/14/2021 EXECUTIVE SUMMARY Recommendation to award Request for Proposal (“RFP”) No. 20-7812, “Collier Area Transit Onboard Security Cameras,” to IVS, Inc., and authorize the Chair to execute the attached agreement. OBJECTIVE: To upgrade the onboard security system for the Collier Area Transit and CAT Connect vehicles. CONSIDERATIONS: The Public Transit & Neighborhood Enhancement (PTNE) Division administers the Collier Area Transit and CAT Connect services. Safety and security are of the utmost importance to the division and as such staff has undertaken the project to improve onboard security camera systems by soliciting a turnkey solution that incorporates enhanced features to provide a live view of cameras, wireless downloads, hosted services, and improved image quality of video footage. On November 30, 2020, the Procurement Services Division released RFP No. 20-7812 “Collier Area Transit Onboard Security Cameras.” Sixteen thousand seven hundred fifty-eight (16,758) firms were notified, one hundred twenty-eight (128) vendors viewed the bid information, and the County received three (3) proposals by the due date of January 6, 2021. All three proposers were found to be responsive and responsible. A selection committee convened on January 29, 2021, scored each of the proposals, and shortlisted the following top two firms to move on to oral presentations: 1) IVS, Inc. d/b/a AngelTrax and 2) Safety Vision, LLC. The primary evaluation criteria included the proposer’s implementation and plan of approach, costs of services, equipment functionality and coverage, and experience and capacity of the firm. A minimum of three references were requested from clients for projects with a similar size for which the firm provided services similar in scope and complexity within the past five years. On February 17, 2021 and February 19, 2021, the selection committee reconvened for oral presentations, and ranked the firms as follows: Proposers Final Ranking IVS, Inc. d/b/a AngelTrax 1 Safety Vision, LLC 2 Staff met with representatives from IVS, Inc. on March 22, 2021 to commence negotiations, and they agreed to reduce the cost for the online service MotoTrax. Upon conclusion of successful negotiations, staff recommends awarding the Agreement to the top-ranked firm, IVS, Inc. The attached Agreement provides for an initial three-year term, with two additional one-year renewal options. IVS, Inc. d/b/a AngelTrax, formed in 2002 with corporate offices in Southeast Alabama, has provided several camera systems and installation services for Collier Area Transit since 2011. FISCAL IMPACT: The total contract cost is $206,846.71 comprised of the initial implementation and purchase of $154,494.71 and $52,352 for annual service costs for years (2) two through (5) five. Funding for the Collier Area Transit On-Board Video Camera Surveillance System is available within FY18 FTA 5307 XU 18-025 Grant in Fund 424 (#33556). GROWTH MANAGEMENT IMPACT: Consistent with Objective 12 of the Transportation Element of the Growth Management Plan. LEGAL CONSIDERATIONS: This item is approved as to form and legality, and requires majority vote for Board approval.-SAA 16.A.58 Packet Pg. 1619 09/14/2021 RECOMMENDATION: To award Request for Proposal No. 20-7812, “Collier Area Transit Onboard Security Cameras,” to IVS, Inc., and authorize the Chair to execute the attached agreement. Prepared By: Omar Deleon, Manager, Public Transit & Neighborhood Enhancement Division ATTACHMENT(S) 1. 20-7812 Solicitation (PDF) 2. [Linked] 20-7812 IVS-AngelTrax_Proposal (PDF) 3. 20-7812 Final Ranking (PDF) 4. 20-7812 NORA (PDF) 5. 20-7812 IVS_VendorSigned (PDF) 6. 20-7812 IVS_Insurance (PDF) 16.A.58 Packet Pg. 1620 09/14/2021 COLLIER COUNTY Board of County Commissioners Item Number: 16.A.58 Doc ID: 17621 Item Summary: Recommendation to award Request for Proposal (“RFP”) No. 20-7812, “Collier Area Transit Onboard Security Cameras,” to IVS, Inc., and authorize the Chair to execute the attached agreement. Meeting Date: 09/14/2021 Prepared by: Title: – Public Transit & Neighborhood Enhancement Name: Judy Sizensky 07/30/2021 10:12 AM Submitted by: Title: Division Director - Pub Tran & Nbrhd Enh – Public Transit & Neighborhood Enhancement Name: Michelle Arnold 07/30/2021 10:12 AM Approved By: Review: Procurement Services Ana Reynoso Level 1 Purchasing Gatekeeper Completed 07/30/2021 11:11 AM Growth Management Department Lissett DeLaRosa Growth Management Department Completed 07/30/2021 1:40 PM Communications, Government, and Public Affairs Lisa Weinmann Additional Reviewer Completed 08/02/2021 8:23 AM Community & Human Services Kristi Sonntag Additional Reviewer Completed 08/02/2021 1:19 PM Procurement Services Sarah Hamilton Additional Reviewer Completed 08/02/2021 2:52 PM Public Transit & Neighborhood Enhancement Omar Deleon Additional Reviewer Completed 08/06/2021 2:08 PM Procurement Services Sue Zimmerman Additional Reviewer Completed 08/09/2021 3:01 PM Community & Human Services Maggie Lopez Additional Reviewer Completed 08/10/2021 9:04 AM Procurement Services Sandra Herrera Additional Reviewer Completed 08/11/2021 2:20 PM Public Transit & Neighborhood Enhancement Omar Deleon Additional Reviewer Skipped 08/18/2021 10:54 AM Growth Management Department Omar Deleon Growth Management Skipped 08/18/2021 9:48 AM Growth Management Department Trinity Scott Transportation Completed 08/18/2021 11:19 AM Grants Erica Robinson Level 2 Grants Review Completed 08/19/2021 8:21 AM County Attorney's Office Sally Ashkar Level 2 Attorney Review Completed 08/27/2021 3:42 PM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 08/27/2021 4:07 PM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 08/30/2021 11:09 AM 16.A.58 Packet Pg. 1621 09/14/2021 Grants Therese Stanley Additional Reviewer Completed 08/31/2021 1:34 PM Office of Management and Budget Susan Usher Additional Reviewer Completed 09/02/2021 4:31 PM County Manager's Office Amy Patterson Level 4 County Manager Review Completed 09/07/2021 9:41 AM Board of County Commissioners Geoffrey Willig Meeting Pending 09/14/2021 9:00 AM 16.A.58 Packet Pg. 1622 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL (RFP) FOR COLLIER AREA TRANSIT ONBOARD SECURITY CAMERAS SOLICITATION NO.: 20-7812 SARAH HAMILTON, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8987 Sarah.Hamilton@colliercountyfl.gov (Email) This solicitation document is prepared in a Microsoft Word format (Rev 8/7/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. 16.A.58.a Packet Pg. 1623 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 2 SOLICITATION PUBLIC NOTICE REQUEST FOR PROPOSAL (RFP) NUMBER: 20-7812 PROJECT TITLE: COLLIER AREA TRANSIT ONBOARD SECURITY CAMERAS PRE-PROPOSAL CONFERENCE: N/A DUE DATE: WEDNESDAY, JANUARY 6, 2021 at 3:00 P.M. PLACE OF RFP OPENING: PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FL 34112 All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System: https://www.bidsync.com/bidsync-cas/ INTRODUCTION As requested by the Public Transit and Neighborhood Enhancement Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Request for Proposal (hereinafter, “RFP”) with the intent of obtaining proposals from interested and qualified vendors with experience in providing and installing on-board turn-key video surveillance/camera systems. The vendor, at a minimum, must achieve the requirements of the Specifications or Scope of Work stated. The intent of this solicitation is to provide the Division with the capability of live feed and health monitoring on their fleet of buses, which can be accomplished by upgrading/replacing existing video surveillance and recording systems on 32 fixed route buses and 39 paratransit buses. Proposed project cost must be all-inclusive and represent complete installation on the entire existing bus fleet and removal of current on-board video system and components. BACKGROUND Collier Area Transit (CAT) is currently operating a video/camera surveillance with the following systems: 22 AngelTrax Vulcan Series V12 MDVR, 28 AngelTrax Flex-play Hybrid Vault MBQ and seven (7) REI Bus Watch camera systems. Proposals are being solicited to upgrade/replace the existing camera system to have live feed capability, event tagging, download tagging and one unified equipment on board all the buses. All proposals shall include camera specifications, Digital Video Recorder (DVR) specifications, details about the cabling, installation, testing, training and video management for the device being proposed. CAT requires that the proposed system have features such as the provisioning of a video management system; including applications; video processing; be cloud based with hosting by the Vendor; fully support HD image resolution; video retention capability; and have policy-based administrative oversight for the camera system. The proposals should include pricing for the removal and mining of the existing cameras, camera cabling, and other wiring supporting the old devices if deemed necessary. Diagrams are provided in “Attachment A” to identify coverage area within the scope of work for this RFP. The Vendor shall provide quantity and type of cameras needed to accomplish the desired coverage. TERM OF CONTRACT The contract term, if an award(s) is made is intended to be for three (3) years with two (2) one (1) year renewal options. Prices shall remain firm for the initial term of this contract. Surcharges will not be accepted in conjunction with this contract, and such charges should be incorporated into the pricing structure. The County Manager, or designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred eighty (180) days. The County Manager, or designee, shall give the Contractor written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. All goods are FOB destination and must be suitably packed and prepared to secure the lowest transportation rates and to comply with all carrier regulations. Risk of loss of any goods sold hereunder shall transfer to the COUNTY at the time and place of delivery; provided that risk of loss prior to actual receipt of the goods by the COUNTY nonetheless remain with VENDOR. 16.A.58.a Packet Pg. 1624 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 3 DETAILED SCOPE OF WORK 1. Description Collier Area Transit is requesting proposals from qualified firms with experience in providing and installing turn-key on-board video surveillance/camera systems on bus fleets. This proposal is to upgrade/replace existing video surveillance and recording systems on 32 fixed route buses and 39 paratransit bus units of CAT’s bus fleet. CAT is currently operating a video surveillance system with the following camera systems; 22 AngelTrax Vulcan Series V12 MDVR, 28 AngelTrax Flex-play Hybrid Vault MBQ and 7 REI Bus Watch camera systems. 2. Terms and Definitions a. DVR: Digital Video Recorder, with IP capabilities b. CAT: Collier Area Transit c. On-Premise(s) – The location of CAT is 8300 Radio Rd. Naples, FL 34104 d. On-Board – located / installed on the vehicle. 3. Requirements and Contractor’s Responsibilities a. Provide and install turn-key on-board video surveillance/camera systems on entire bus fleet. b. Provide a camera system with live feed capability, event tagging, download tagging for a unified system on board all CAT buses. c. Proposals should include camera specifications, cabling requirements, equipment installation, system testing to make up a video management system for the ease of use by management and operations. d. Proposal should include the removal and safe disposal of current on-board video components. CAT reserves the right to retain any of the removed components. All hard drives and electronic media removed are to be accounted for and turned over to CAT for secure and proper disposal. e. Contractors shall possess the licenses/permits required to perform required installations in the specified jurisdiction. f. Contractor’s experience with product must be a minimum of five (5) years. g. Vendor will be responsible to provide (off-premises) standard infrastructure hardware such as servers, workstations, routers, switches, and wireless access points that may be identified as part of the proposal. Vendor shall supply the specifications for these items as part of this proposal. Hosted services (off-premises), and all other requirements and costs shall be included in the proposal and furnished by the provider, including but not limited to cameras, camera assemblies, and housing; wiring and cabling; Digital Video Recorder; other hardware; cloud-based hosted software; client software; licensing; warranties; and training. h. This proposed system should be a fully off-premise hosted, cloud solution. i. CAT will coordinate with the Vendor for removal and installation of the DVR and camera equipment. j. The system shall include all necessary hardware and software for camera operation and recording without intervention. k. The system shall include remote wireless video retrieval download scheduling as well as manual retrieval at the DVR l. The system shall provide an automated process for requesting and accessing videos, and full health monitoring from a web- based dashboard. m. System shall have the capability of scaling between the highest resolution of at least 1280x960 or better and 10-15fps minimum, to maximize storage space. Proposal shall provide a matrix to indicate resolution to capacity ratio. n. The DVR shall retain recordings for a minimum of 30 days on the on-board video recorder. o. System shall include an operator’s panic button to record video at a resolution of 1280x960 or better at 15fps minimum on the operator’s left console. p. System shall provide video data in a manner consistent with the conveyance of video forensic evidence. Video must fairly and accurately represent what it depicts. It must be self-verifying providing a detailed enough picture of the scene for a witness to confirm that the area is accurately depicted. q. System shall allow the user to record streaming video in an industry-standard format that can be viewed on a standard DVD player or other common computer media. Formats are to include H.264, video compression, mpeg-4. r. System shall allow the user to capture still pictures in multiple formats. s. System shall provide a date and time stamp option. t. System shall continue recording 15-30 minutes after vehicle ignition is switch off. u. Proposal shall include as an option, additional hardware, software, and licensing for the System to interface with the bus J1939 communication system to record, and display (synchronized with video playback), metadata including but not limited to LH Turn, RH Turn, brake pressure, and accelerator pedal position. v. System shall record and playback with video, latitude, longitude, direction, speed, acceleration x, acceleration, and acceleration z. w. The system shall include all-color digital cameras with Infrared (IR) illuminators, control system, and a recording storage device. The system shall have the capability of marking and saving an event as specified by CAT. It shall have GPS daily time synchronization capability. The system module shall be located in the radio box. 16.A.58.a Packet Pg. 1625 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 4 x. The cameras shall be mounted to provide a clear view of the entire passenger compartment and be protected to prevent tampering and vandalism. Outside cameras shall be securely installed and properly sealed to prevent water intrusion. y. The system shall have a minimum 2.0 TB Hard Disk Drive (Solid State Drive recommended) with redundancy such as raid 1 or equivalent and a recording capacity of no less than 30 days. The system shall have the capability to switch recording to another device if a hard drive malfunctions or becomes defective. The system shall be programmable to automatically tag events, to include panic button activation or a hard deceleration/impact. The system shall include GPS, and 3-axis accelerometer. Tagged events shall be stored, and available through both wireless download (Wi-Fi 802.11n) and manual retrieval of the DVR. z. The vehicle shall be equipped with an HD (high-definition) DVR and eight (8) HD (high-definition) digital cameras, according to the diagrams on “Attachment A” (Fixed Route and Para Transit buses). 4. Product Guarantee and Warranty a. Materials and workmanship hereinafter specified and furnished shall be fully guaranteed by the Camera Manufacturer for three (3) years from transfer of title against any defects. The Vendor shall correct defects that may occur as the result of faulty workmanship within first year after installation and acceptance by CAT, at no additional cost to CAT. The Vendor shall promptly, at no cost to CAT, correct or re-perform (including modifications or additions as necessary) any nonconforming or defective work within first year after completion of the project of which the work is a part. The period of the Vendor’s warranty(ies) for any items herein are not exclusive remedies, and CAT has recourse to any warranties of additional scope given by the Vendor to CAT and all other remedies available at law or in equity. The Vendor’s warranties shall commence with acceptance of/or payment for the work in full. b. The Vendor shall pass along to CAT any additional warranties offered by the manufacturers, at no additional costs to CAT, should said warranties extend beyond the one-year period specified herein. 5. Training a. The Vendor shall submit a training plan that describes the procedures that will be employed to adequately accomplish training related to the implementation and full utilization of the system. b. Training shall be provided to personnel designated by CAT within 15 business days from the completed installation and acceptance date. Training for all hardware and software must be provided on-site and shall at a minimum include: i. Name and phone number of the person responsible for training for six months. ii. How to install or setup a computer as a viewing station. iii. How to operate the camera software in order to zoom, pan and focus. iv. How to record and retrieve data. v. How to search and retrieve pre-recorded video information according to time stamps. vi. How to search and retrieve pre-recorded video from the server. vii. How to remove and reinstall the camera from the casing. viii. How to secure and remove the power source. ix. How to setup and configure the live feed video management software for event tagging, and event downloads. c. The Vendor shall provide a contact person and phone number to assist CAT with any technical questions. The Vendor shall include in the cost training post-implementation. 6. Technical Support a. CAT requires that the Vendor offer one full year of full technical support as part of its total project cost proposal. This technical support shall include, but not necessarily be limited to: i. Phone and email support with service technician/engineer during all normal administrative business hours maintained by CAT. ii. Provision of diagnostics/repairs via remote control access to system hardware/software. iii. On-site technical support when required. iv. Product upgrades, new releases, patches, etc. when issued by the Vendor throughout the first five (5) years of implementation. The product upgrades, new releases, patches, etc. for year 1 must be included in the Vendor’s total project cost. The product upgrades, new releases, patches, etc. for years 2 through 5 should be included as additional price options in the proposal. 7. Installation, Testing, and Acceptance Once the Vendor receives a notice to proceed, they shall develop a detailed schedule of implementation of the solution. a. Access to CAT Location i. Throughout the period of software installation, CAT shall designate a local project manager to coordinate the 16.A.58.a Packet Pg. 1626 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 5 Vendor’s local installation efforts. All contact with the purchaser regarding project matters, site visits, project schedule, training, etc. shall be coordinated through CAT’s project manager. b. Installation i. The Vendor’s implementation schedule shall document major milestones during the development, customization, and installation phases of the project. ii. Upon completion of the installation phase, the Vendor shall notify CAT in writing, of the readiness of the system installation for testing. iii. The Vendor may stage installation to best ensure compatibility of all integrated scheduling products. c. Action Item List (AIL) i. The Vendor will maintain an Action Item List (AIL), with each item numbered and indicating the date generated, item description, assigned person, date resolved and ongoing notes on resolution. d. Testing i. Upon notification that the system is ready for testing; the purchaser and the Vendor will schedule a date for performance testing. Testing shall commence when notified by the Vendor that the software is ready for testing. ii. On-Site Representation: Vendor shall have the Project Manager and/or a duly qualified software engineer on-site during the initial testing of all software products. iii. Testing Period CAT shall operate the system in test mode for a minimum of two weeks, up to a maximum of 30 days, during the testing period. During this time, CAT shall compile a list of issues, bugs, software glitches, hardware mal-function etc., that shall be the responsibility of the Vendor to correct during an additional 30-day period. iv. Errors, Corrections, and Fixes If, after testing, the system does not perform to specifications or Vendor representations, Vendor shall be given 30 days after notification of the problem to remedy the issue. v. Final Testing Upon satisfactory fix of all software bugs and or hardware malfunction, integration problems, etc., CAT will again commence a final 30-day testing period to verify that the Vendor has addressed the identified problems. vi. Acceptance After final testing is completed to the satisfaction of CAT, the County’s Contract Administrator will send notice of acceptance to the Vendor. 8. Minimum Technical Specifications a. Digital Video Recorder (DVR) System minimum Specifications are as follows: i. The DVR shall record a minimum of 8 video channels simultaneously up to 12, with 8 analog high definition (AHD) camera channels and 4 IP camera channels. ii. The 8 AHD channels shall be capable of 1920 x 1080 (1080P) at 30 FPS. iii. The DVR shall provide a selectable frame rate from 1 to 30 frames per second per channel. iv. The DVR shall provide adjustable quality settings on each channel of 10 to 100%. v. The DVR shall provide resolution, frame rate, and quality settings configurable independently for each video channel. vi. The DVR shall record a separate audio channel with each video channel. vii. The DVR shall support data storage on 2.5” mobile ruggedized hard drives. viii. The DVR hard drive shall connect to a PC or laptop via a USB cable supporting up to USB 3.0. ix. The DVR shall be able to transfer recorded video and audio to a removable USB Flash drive. x. The DVR shall provide alarm event tagging for automatic/manual download and to provide fast access to alarm events during playback. xi. The DVR shall provide alarm triggering based on panic button, input (brakes, stop arm, etc. - up to 8 total), vehicle speed, acceleration (collision, hard braking, etc.), or J1939 data. xii. The DVR shall provide increased frame rate on alarm occurrence: up to 30 frames per second. xiii. The DVR shall provide vehicle data, including inputs, speed, acceleration, and GPS coordinates stored continuously with video at all times – “black box” data recording functionality. xiv. The DVR shall provide time stamp, vehicle ID, camera names, and vehicle data permanently embedded in video data as metadata – no video shall be permanently obscured by text. xv. The DVR shall provide audio, video, and vehicle data stored fully synchronized in a proprietary tamper-resistant file format with no known editing method to assure the integrity of video evidence chain of custody. xvi. The DVR shall support the ability to individually set the following from each IP camera connected to the recorder: frame rates, image resolution, and data stream bitrate xvii. The DVR shall be capable of increasing camera resolution, bitrate, and/or frame rate on an alarm event. xviii. shall have firmware that can be upgraded for new functionality. The DVR firmware shall support upgrade directly 16.A.58.a Packet Pg. 1627 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 6 from the DVR through the USB port. b. DVR (Digital Video Recorder) Features i. The DVR system shall provide a built-in clock-calendar accurate to within ±4 minutes per year across the entire operating temperature range (-40°C to +65° C or -40°F to +160°F). ii. The built-in clock-calendar shall include an Internal 10-year clock battery for accurate time keeping even when removed from the vehicle. iii. The built-in clock-calendar shall provide an embedded time stamp recorded with video as metadata that does not obscure video. iv. The built-in clock-calendar shall provide selectable NTP or GPS time synchronization including time synchronization options and GMT offset. v. The built-in clock-calendar shall provide customizable automatic Daylight Savings Time adjustment. vi. The DVR system shall provide for local playback and configuration. vii. The DVR system shall provide an optional password for DVR configuration and access through local UI, Web UI, and iOS and Android applications, or recorded video playback c. DVR System Connectivity Specifications are as follows: i. The DVR shall at a minimum support the defined J1939 network monitoring capabilities. The DVR shall communicate diagnostics information including: General fault, under/over temperature, under/over voltage, camera channel abnormal, and HDD fault. The DVR shall also be capable of receiving vehicle information over the J-1939 CAN-bus interface. Information shall include, but is not limited to, brake pedal position, accelerator position, turn signal status, bike rack status, and wheel chair ramp status. ii. The DVR can provide its current date, time, offset, and daylight time setting in response to a date-time query from the J1939 interface. iii. The DVR can be configured to set its time based on command from the J1939 interface. iv. The DVR shall have internal (to the chassis) an optional upgradeable, modular wireless communication card. This wireless card shall be compatible with 802.11 AC, AN, BGN transmission bands. v. The DVR shall have a built-in GPS receiver. GPS hardware module shall be built in the main DVR assembly. GPS shall track vehicle location synchronized with the video. The DVR shall have the option to synchronize its time with a GPS device or a network time server (NTP). d. Video Review Application Specifications are as follows: i. Video review software shall provide basic functionality including but not limited to play forward, pause and play backwards, play with synchronized audio, move forward frame by frame, move backward frame, fast forward and reverse. ii. The software shall enable the user to save a series of individual images to disk/storage media. iii. The software shall support digitally scaling recorded video aspect ratio to fill the video display area or locking content to its original aspect ratio by user configuration. iv. The software shall allow time and date searches of recorded information. v. The software shall permit incident location via time search by direct entry into a time/date field or via drag/drop of a timeline bar vi. The software shall support the following image save methods: single image frame to file, multiple frames between times to directory and video file to directory. vii. The player shall support and make visible GPS metadata. viii. The player shall support visual tracking of the vehicle on a map during video playback. ix. The software shall support writing saved video files to removable/writable media: USB, CD, DVD, and Network Location. Supports formats are to include H.264, video compression, mpeg-4. x. Software shall be able to create a single .exe file that contains the player and evidence file. This file can be optionally password protected. e. Centralized Management Software Application (Video Playback Software) Specifications are as follows: i. The DVR shall provide facilities for seamless integration with the management system. ii. The centralized management software shall enable personnel to easily and remotely gather video evidence, monitor live situations, and configure and maintain a video surveillance system consisting of network video recorders and IP video cameras. iii. The video playback software shall provide for viewing video from all of the following viewing sources: Hard drive, SD card, USB thumb-drive, archived video, or remote DVR (playback or live video). iv. The video playback software shall provide for video selection by days on the calendar and video segments highlighted by video type (normal or alarm). v. The video playback software shall provide for selecting video by month/video segment/time/vehicle location (GPS map). vi. The video playback software shall provide for the following playback controls: time slider control with 4 zoom levels (24 hours, 6 hour, 1 hour, or 10 minutes), play, forward/reverse, pause, fast forward/reverse (1X-32X speed), slow forward/reverse (1/2,1/4,1/8,1/16 speed). vii. The video playback software shall provide for advanced search of recorded video with included capability to color code inputs for differentiation as reviewing data. viii. The video playback software shall correlate search results with their corresponding location on the GPS map 16.A.58.a Packet Pg. 1628 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 7 such that location of the event will be noted on the map and clicking on the map segment will display the appropriate video for the search result. ix. The video playback software shall provide for GPS mapping and display of vehicle location, route, a bread crumb trail and vehicle inputs all synchronized with video playback. x. The video playback software shall provide for GPS mapping and search integration. The ability to click on any point within the displayed location/route/bread crumb trail and have the software playback system go directly to the associated recorded video and start playing shall be included as part of the software package. xi. The video playback software shall provide for a proprietary file format that saves all video/audio channels and vehicle data in a single file, manual or graphical time/date range selection, automatic or user configured file name and/or location in a proprietary and tamper resistant file. xii. The video playback software shall provide a one-step conversion to AVI file, metadata (GPS, etc.) export, with mosaic playback (multiple video channels, one screen). xiii. The video playback software shall provide for a Snapshot save tool to save still images from any video screen. Snapshot capability shall be available on all channels of video. xiv. The centralized management software shall provide the ability to compare a Reference Image versus the camera’s Current Image to see if the camera has been tampered with or altered in anyway. xv. The centralized management software system shall require entry of security credentials to log on and off the client and server management applications. f. DVR Web Browser User Interface (WebUI) i. The DVR system shall provide a built in Web UI accessed remotely or locally with a standard web browser. ii. The WebUI shall be able to view live video. iii. The WebUI shall be able to backup recorded video. iv. The WebUI shall be able to configure all DVR parameters. v. The WebUI shall be able to facilitate firmware upgrades. vi. The WebUI shall support HTML5 to allow video viewing and playback in multiple web browsers including IE, Chrome, and Safari. g. Diagnostics i. The DVR system shall have selectable audible or visible fault alerts. ii. The DVR system shall have video loss detection for each camera. iii. The DVR system shall detect system and hard drive faults. iv. The DVR system shall have multiple system indicators on the front panel including power, heater, fault, record, and video loss. v. The optional panic button shall have remote record status and fault indicator. vi. The DVR system shall provide an optional output module software package to provide status and fault reporting to third party systems (AVL, etc.). vii. The DVR system shall provide display of current firmware versions and available hard disk drive space. 9. Fixed Route Bus Inventory Number of Buses Manufacturer/Model 14 Gillig 30’ / G29E102R2 12 Gillig 35’ / G27B102N4 3 Gillig 40’ / G27D102N4 1 Freightliner 30’ / Legacy 2 Hometown Trollies/Villagers 32 Total Para Transit Bus Inventory Number of Buses Manufacturer/Model 39 Para transit cut-away REQUEST FOR PROPOSAL (RFP) PROCESS 1.1 The Proposers will submit a qualifications proposal which will be scored based on the criteria in Evaluation Criteria for Development of Shortlist, which will be the basis for short-listing firms. The Proposers will need to meet the minimum requirements outlined herein in order for their proposal to be evaluated and scored by the COUNTY. The COUNTY will then score and rank the firms and enter into negotiations with the top ranked firm to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after scoring and before the final ranking. With successful negotiations, a contract will be 16.A.58.a Packet Pg. 1629 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 8 developed with the selected firm, based on the negotiated price and scope of services and submitted for approval by the Board of County Commissioners. 1.2 The COUNTY will use a Selection Committee in the Request for Proposal selection process. 1.3 The intent of the scoring of the proposal is for respondents to indicate their interest, relevant experience, financial capability, staffing and organizational structure. 1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank. 1.5 Based upon a review of these proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate in good faith an Agreement with the top ranked Proposer. 1.6 If, in the sole judgment of the COUNTY, a contract cannot be successfully negotiated with the top-ranked firm, negotiations with that firm will be formally terminated and negotiations shall begin with the firm ranked second. If a contract cannot be successfully negotiated with the firm ranked second, negotiations with that firm will be formally terminated and negotiations shall begin with the third ranked firm, and so on. The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY. RESPONSE FORMAT AND EVALUATION CRITERIA FOR DEVELOPMENT OF SHORTLIST: 1.7 For the development of a shortlist, this evaluation criterion will be utilized by the COUNTY’S Selection Committee to score each proposal. Proposers are encouraged to keep their submittals concise and to include a minimum of marketing materials. Proposals must address the following criteria: Evaluation Criteria Maximum Points 1. Implementation/Plan of Approach 25 Points 2. Cost of Services to the County 35 Points 3. Equipment Functionality and Coverage 30 Points 4. Experience and Capacity of the Firm 10 Points TOTAL POSSIBLE POINTS 100 Points Tie Breaker: In the event of a tie at final ranking, award shall be made to the proposer with the lower volume of work previously awarded. Volume of work shall be calculated based upon total dollars paid to the proposer in the twenty-four (24) months prior to the RFP submittal deadline. Payment information will be retrieved from the County’s financial system of record. The tie breaking procedure is only applied in the final ranking step of the selection process and is invoked by the Procurement Services Division Director or designee. In the event a tie still exists, selection will be determined based on random selection by the Procurement Services Director before at least three (3) witnesses. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Each criterion and methodology for scoring is further described below. ***Proposals must be assembled, at minimum, in the order of the Evaluation Criteria listed or your proposal may be deemed non-responsive*** EVALUATION CRITERIA NO. 1: IMPLEMENTATION PLAN OF APPROACH (25 Total Points Available) In this criterion, include but not limited to: • Detailed description of implementation and plan of approach (including major tasks, sub-tasks, and project milestones) for meeting scope requirements of this RFP. • Detailed timeline for completion of the project. • Detailed training plan that describes the procedures that will be employed to adequately accomplish training related to implementation and full utilization of the system. • Technical support, maintenance, and warranty program. EVALUATION CRITERIA NO. 2: COST OF SERVICES TO THE COUNTY (35 Total Points Available) In this criterion, include but not limited to: • Provide the projected total cost for which the Vendor will provide the work as described in this RFP. Total project cost must be all-inclusive of equipment and installation, removal of current on-board video system and components, hardware, software, hosting services, licensing, warranties, testing, training, technical support for 16.A.58.a Packet Pg. 1630 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) 9 one year, and any other items required for project completion. • Proposal shall identify and include separate reoccurring costs offered and available for additional purchases and installations for up to 5 years from the date of award. • Proposal shall include option for additional years of technical support after first year of service, for up to 4 additional years. • Clearly describe any deviation from listed scope of work that would affect costs. Initial pricing is for evaluation purposes and are subject to change during negotiations with the selected vendor. EVALUATION CRITERIA NO. 3: EQUIPMENT FUNCTIONALITY AND COVERAGE (30 Total Points Available) In this criterion, include but not limited to: • Provide a complete list of cameras and equipment, including specifications and quantities, for completing project. • Provide detailed description of equipment functionality and coverage diagrams to illustrate how CAT’s desired coverage will be met as outlined in the scope of this RFP and “Attachment A” diagrams provided. • Provide detailed description of cloud-based software solution being offered. • Vendor must complete a Collier County Technical Architectural, Compatibility and Supportability Requirements (“TACS”) document. • Provide detailed description of any other hardware or software necessary to fully implement the project. EVALUATION CRITERIA NO. 4: EXPERIENCE AND CAPACITY OF THE FIRM (10 Total Points Available) In this criterion, include but not limited to: • Provide information that documents your firm’s and subcontractors’ qualifications to produce the required deliverables, including abilities, capacity, skill, and financial strength, and number of years of experience in providing the required services. • Description of the proposed contract team and the role to be played by each member of the team. • Attach brief resumes of all proposed project team members who will be involved in the management of the total package of services, as well as the delivery of specific services. • Attach resumes of any sub-vendors and attach letters of intent from stated sub-vendors must be included with proposal submission. • Describe the various team members’ successful experience in working with one another on previous projects. • Include an example of work product. This should be for one of the projects listed as a reference. The County requests that the vendor submits no fewer than three (3) and no more than ten (10) completed reference forms from clients (during the last 5 years) whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the vendor that best represent projects of similar size, scope and complexity of this project using form provided in Form 5. Vendors may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. VENDOR CHECKLIST ***Vendor should check off each of the following items as the necessary action is completed (please see, Vendor Check List)*** 16.A.58.a Packet Pg. 1631 Attachment: 20-7812 Solicitation (17621 : Collier Area Transit Onboard Security Cameras) Selection CommitteeFinal Ranking SheetRFP #: 20-7812Title: Collier Area Transit Onboard Security CamerasName of Firm Omar DeLeonYousi CardesoJovani Avila Neftali Albino Mark Cupito TotalSelection CommitteeFinal Rank IVS, Inc. d/b/a AngelTrax111126 1.0000Safety Vision, LLC222219 2.0000Procurement Professional Sarah HamiltonStep 1: Upon direction by the Procurement professional, the individual selection committee member should provide their ranking of the proposals (from highest being number one (1) to lowest.) Step 2: The procurement professional will review the mathematically calculated final rank and call out the final rank order.Page 1 of 116.A.58.cPacket Pg. 1632Attachment: 20-7812 Final Ranking (17621 : Collier Area Transit Onboard Security Cameras) Notice of Recommended Award Solicitation: 20-7812 Title: Collier Area Transit Onboard Security Cameras Due Date and Time: January 6, 2021 at 3:00 P.M. Respondents: Company Name City County State Final Ranking Responsive/Responsible IVS, Inc. d/b/a AngelTrax Dothan Houston AL 1 Yes/Yes Safety Vision, LLC Houston Harris TX 2 Yes/Yes West Indies Technologies LLC Sunny Isles Beach Miami- Dade FL Not ranked Yes/Yes Utilized Local Vendor Preference: Yes No Recommended Vendor(s) For Award: On November 30, 2020, the Procurement Services Division released notices of Request for Proposal 20-7812, Collier Area Transit Onboard Security Cameras. 16,758 firms were notified, 128 firms viewed the bid information and three (3) proposals were received by the due date of January 6, 2021, as shown above. All three proposers were found to be responsive and responsible. One of the proposers was contacted to resolve minor irregularities due to incomplete/missing documents. The Selection Committee met on January 29, 2021, scored each of the proposals and shortlisted the following top two firms to move on to oral presentations: IVS, Inc. d/b/a AngelTrax Safety Vision, LLC On February 17, 2021 and February 19, 2021, the Selection Committee reconvened for oral presentations, and on February 19, 2021 the Committee ranked the firms as follows: IVS, Inc. d/b/a AngelTrax ranked as 1 Safety Vision, LLC ranked as 2 Staff is recommending award to the top-ranked firm, IVS, Inc. d/b/a AngelTrax. Contract Driven Purchase Order Driven Required Signatures Project Manager: Procurement Strategist: Procurement Services Director: __________________________________ _________________ Sandra Herrera Date 16.A.58.d Packet Pg. 1633 Attachment: 20-7812 NORA (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1634Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1635Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1636Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1637Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1638Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1639Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard 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IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1666Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1667Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1668Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1669Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1670Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1671Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1672Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1673Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1674Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1675Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1676Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1677Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1678Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) 16.A.58.ePacket Pg. 1679Attachment: 20-7812 IVS_VendorSigned (17621 : Collier Area Transit Onboard Security Cameras) SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. INSURER(S) AFFORDING COVERAGE INSURER F : INSURER E : INSURER D : INSURER C : INSURER B : INSURER A : NAIC # NAME:CONTACT (A/C, No):FAX E-MAILADDRESS: PRODUCER (A/C, No, Ext):PHONE INSURED REVISION NUMBER:CERTIFICATE NUMBER:COVERAGES IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. OTHER: (Per accident) (Ea accident) $ $ N / A SUBR WVD ADDL INSD THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. $ $ $ $PROPERTY DAMAGE BODILY INJURY (Per accident) BODILY INJURY (Per person) COMBINED SINGLE LIMIT AUTOS ONLY AUTOSAUTOS ONLY NON-OWNED SCHEDULEDOWNED ANY AUTO AUTOMOBILE LIABILITY Y / N WORKERS COMPENSATION AND EMPLOYERS' LIABILITY OFFICER/MEMBER EXCLUDED? (Mandatory in NH) DESCRIPTION OF OPERATIONS below If yes, describe under ANY PROPRIETOR/PARTNER/EXECUTIVE $ $ $ E.L. DISEASE - POLICY LIMIT E.L. DISEASE - EA EMPLOYEE E.L. EACH ACCIDENT EROTH-STATUTEPER LIMITS(MM/DD/YYYY)POLICY EXP(MM/DD/YYYY)POLICY EFFPOLICY NUMBERTYPE OF INSURANCELTRINSR DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) EXCESS LIAB UMBRELLA LIAB $EACH OCCURRENCE $AGGREGATE $ OCCUR CLAIMS-MADE DED RETENTION $ $PRODUCTS - COMP/OP AGG $GENERAL AGGREGATE $PERSONAL & ADV INJURY $MED EXP (Any one person) $EACH OCCURRENCE DAMAGE TO RENTED $PREMISES (Ea occurrence) COMMERCIAL GENERAL LIABILITY CLAIMS-MADE OCCUR GEN'L AGGREGATE LIMIT APPLIES PER: POLICY PRO-JECT LOC CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) CANCELLATION AUTHORIZED REPRESENTATIVE ACORD 25 (2016/03) © 1988-2015 ACORD CORPORATION. All rights reserved. CERTIFICATE HOLDER The ACORD name and logo are registered marks of ACORD HIRED AUTOS ONLY 7/12/2021 Flowers Insurance Agency LLC PO Box 368 Dothan AL 36302 Jenny Jordan 334-350-5480 334-350-5439 Travelers Property &Casualty 27998 IVSANGE-01 ARCH Insurance CompanyIVS,Inc.dba AngelTrax 119 S Woodburn Drive Dothan AL 36305 232421816 A X 1,000,000 X 300,000 10,000 1,000,000 2,000,000 Y Y ZLP-71M7281A-21-I5 1/25/2021 1/25/2022 2,000,000 A 1,000,000 X X X Y Y BA-3L171548-21-15-G 1/25/2021 1/25/2022 A X 10,000,000YCUP-8L683531-21-15 1/25/2021Y 1/25/2022 X 10,000 A XYUB-0K152011 2/23/2021 2/23/2022 1,000,000 1,000,000 1,000,000 A A B Cyber/Prof Liab Crime/ERISA EPLI ZPL-15T25780-21-15 107037139 PCD1003697-00 1/25/2021 1/25/2019 3/10/2021 1/25/2022 1/25/2022 3/10/2022 Per Occ Limit Limit Limit 5,000,000 350,000 2,000,000 Certificate holder is additional insured on the above policies if required per a written contract.Waiver of subrogation applies in favor of certificate holder as required per a written contract.All insurance is primary and non contributory.Cancellation is 10 day notice for non payment and 30 day notice for all other reasons 20-7812 CAT Onboard Security Cameras Collier County Board of County Commissioners,OR,Board of County Commissioners in Collier County,OR,Collier County Government,OR,Collier County are additional insured under the above Commercial General Liability and Automotive Liability Policies on a primary and non-contributory basis as required per a written contract. Collier County Board of County Commissioners 3295 Tamiami Trail E. Naples FL 34112 16.A.58.f Packet Pg. 1680 Attachment: 20-7812 IVS_Insurance (17621 : Collier Area Transit Onboard Security Cameras) AngelTrax ...0 AngelTrax Response For: BID NUMBER: RFP 20-7812 BID NAME: Collier Area Transit Onboard Security Cameras Collier Area Transit 3295 Tamiami Trail East, Bldg C-2 Naples, FL 34112 AngelTrax may be able to offer additional cost savings depending on which vehicles the (22) V12 DVRs are installed. We have proposed the same V12 DVR to maintain consistency across the fleet. I 4 Software Executive Cover Letter 75 Vulcan- Series V12 HD/IP Mobile DVR 77 Vulcan" Series HD2100V -' 2.1mm 1080P 7 Camera 79 Vulcan" Series HD2500V 2.5mm 1080P 1. IMPLEMENTATION PLAN OF APPROACH Camera 81 Vulcan' Series HD3600V 3.6mm 1080P 9 Sample Project Timeline Camera 10 Project Management Plan 83 Vulcan' Series CP4 Touchscreen Backing & 11 Project Phases Firmware Control Monitor with Bracket 12 Installation Best Practices 85 Vulcan' Series DMB100-V12 Vertical Mounting 13 Training Implementation Bracket for Vulcan V12 14 System Training Plan 87 Vulcan- Series TRIMDANT Tri-Mode Roof- 19 Limited Warranty Mounted Antenna 89 TACS_V17 21 Extended Warranty 101 Topology Diagram 22 Making a Tech Call 104 Meraki MR74 23 Returning AngelTrax Products for Service 2. COST OF SERVICES TO THE COUNTY 27 Executive Pricing Summary 29 AngelTrax Quote - ATXQ40726 38 Technical Support 39 Deviations Statement ►AFI 3. EQUIPMENT FUNCTIONALITY AND COVERAGE 42 Technical Compliance Matrix 60 Vulcan'" Series V12 HD/IP Mobile DVR Features 63 Recommended Camera Placement - 32 Fixed Route Buses 65 Recommended Camera Placement - 39 Para Transit Buses 66 Pro 8 Central Management System 68 MotoTrax- Online Surveillance Management ill 4. EXPERIENCE & CAPACITY OF THE FIRM 112 About AngelTrax 114 AngelTrax by the Numbers 116 Who We Are 118 What We Offer 120 Who We Serve 122 Company Operations 124 Unsurpassed Customer Support 126 The AngelTrax Difference 128 Our People 132 Assigned Personnel 133 Personnel Responsibility Matrix 135 Project Personnel Profiles 136 AngelTrax Certified DBE Installer 137 AXIS Installation Resume 139 Form 5: Reference Questionnaire AngelTrax page 2 { AngeLTrax 2020 Proposal } 143 REQUIRED FORMS 144 Required Forms - Addendum #1 145 Required Forms - Addendum #2 146 Required Forms - Form 1: Vendor Declaration Statement 148 Required Forms - Form 2: Conflict of Interest Certification Affidavit 149 Required Forms - Form 3: Immigration Affidavit Certification 151 Required Forms - Form 4: Vendor Submittal - Local Vendor Preference Certification 152 Required Forms - Form 6: Grant Certifications and Assurances 160 Required Forms - FL Certificate of Authority 161 Required Forms - Certificate of Insurance 162 Required Forms - Insurance Requirements 164 Required Forms - E-Verify Memorandum of Understanding 181 Required Forms - E-Verify Company Profile Page 182 Required Forms - Servis First Letter 183 Required Forms - 2021 W-9 185 Required Forms - Vendor Checklist ................................................................................................................. ..................... 1.800.673.1788 1 www.angettrax.com I Page 3 Executive Cover Letter AngelTrax High -Definition Mobile Video Surveillance Solutions January 5, 2021 Collier County Attention: Sarah Hamilton 3295 Tamiami Trail East, Bldg C-2 Naples, FL 34112 Re: Solicitation No. 20-7812 Collier Area Transit Onboard Security Cameras Dear Purchasing Office, Inside this proposal you will find detailed information about AngelTrax and the AngelTrax products proposed for Collier County. With corporate offices located in Southeast Alabama, AngelTrax is a leading designer, manufacturer and provider of high -definition in -vehicle mobile surveillance for the student transit, mass transit, waste management, fleet, law enforcement and rail industries as well as municipalities and the federal government. With more than twenty years of experience in this industry, AngelTrax has dedicated itself to providing superior quality products, unmatched customer service, free technical support and training. After a thorough review of the Collier County Solicitation No. 20-7812 Collier Area Transit Onboard Security Cameras, AngelTrax has developed a complete understanding of the project and has identified a powerful and economical solution for consideration —the AngelTrax Vulcan Series. Because of our position as a global leader in product innovation and manufacturing, and because of our successful record for project completion, AngelTrax is uniquely positioned to provide Collier County with the assurance that from start to finish, the project will be manufactured and operational to the satisfaction of all involved. IVS, Inc. dba AngelTrax is a debt -free company fully equipped to finance the project in its entirety. In order to bring this project in on time and on budget for Collier County, AngelTrax will work closely with Collier County to ensure an accurate, concise and mutually acceptable timeframe for installation. If awarded, and upon delivery of the product at your location our installation director will contact you to schedule an installation date and confirm installation details. AngelTrax Product Training Specialist, Billy Ernst, will contact you shortly after the completion of the installation to schedule the full training program. This training is normally scheduled after a week of gathering video on your hard drives for use during the training program. There is no charge for our training program, which is open to as many persons as you deem necessary to attend this training. AngelTrax's unparalleled customer service and technical support are just a toll -free telephone call away. Because of the reliability and ease of use of our DVRs, most technical support issues can be resolved over the phone or by remotely accessing your computer, with your permission, to troubleshoot your computer and DVR hard drive. 119 South Woodburn Drive r Dothan, AL 36305 v 800.673.1788 ^ 334 692 4600 e fax 334.692-4606 v www_?llWIt aii com AngelTrax Page 4 (AngetTrax 2020 Proposal) AngelTrax High -Definition Mobile Videa Surveillance Solutions Technical support for AngelTrax products is available 24 hours a day by phone or email from our specialized team of technicians and engineers. Each member of our support team is trained to evaluate and resolve issues quickly and efficiently — within hours, not days. In overview, our proposed project timeline is subject to coordination of scheduling with Collier County. Upon receipt of Notice to Proceed and Purchase Order, AngelTrax will immediately begin to process your order and product is usually delivered within 7-10 days. Once order is shipped, installation will be scheduled and upon completion of Installation, initial training will take place. Additional On -Site Training will take place within approximately (1) one week of completion of installation. Collier County personnel desiring training can expect training to last approximately 3-4 hours with Maintenance Personnel and Mechanics requiring an additional 1-2 hours. AngelTrax will supply additional off -site support/training materials as needed. AngelTrax will invoice upon completion of project in accordance with P.O. with payment terms net 30. Please feel free to contact me with any questions. I am available by phone via our toll -free phone number, 1-800-673-1788 or by email at bids@angeltrax.com. We appreciate your business and look forward to working with you. Best Regards, Q01 �" Lani Gomez Bid Coordinator 119 South Woodburn Drive r Dothan, AL 36305 ^ 800.673.1788 ^ 334 692 4600 e fax 334.692-4606 c www_allph ax com ................................................................................................................. ..................... 1.800.673.1788 1 www.angettrax.com I Page 5 AngelTrax" ( AngelTrax 2020 Proposal } 1. IMPLEMENTATION PLAN OF APPROACH CLIENT NOTES: (If permitted, call the AngelTrax Sales Department at 1.800.673.1788 or email quotesandorders(aangeltrax.com with any questions or concerns regarding this proposal.) ............................................................................................................................. AngelTrax 1.800.673.1788 1 www.angettrax.com I Page 7 AngelTrax" { AngelTrax 2020 Proposal ) Sample Project Timeline Proiect Implementation Timelin . ,. , Perfor Pre -Planning Implementation Establish Implement Tailor Progi organizational Program support Evaluate foundation, Vehicle Progress onboarding skills, Specification Regular and develop Assessment Checkpo Installation eetings scalable work plan 100%Testing and Quality Order Confirmation Verification • Initial Conference Calibrate Call Manag • Establish Training Installation Date Ship Equipment AN. - Evaluate Results • i-ontmuous Improvement Checks • Establish best Practices for Clients Needs ................................ AngelTrax 1.800.673.1788 1 www.angettrax.com I Page 9 IMPLEMENTATION PLAN OF APPROACH Project Management Plan ( Proposed project management plan for Collier Area Transit's mobile video surveillance project ) AngelTrax appreciates the importance of sustaining normal levels of operation while undergoing the process of introducing mobile digital video recording surveillance technology into the Collier Area Transit fleet. In an effort to preserve the integrity of your services, our project management plan encompasses two primary goals: ensure a quality end -product and efficient system implementation. ANGELTRAWS PROJECT MANAGEMENT METHODOLOGY Providing quality products and services are the essence of quality management methodology, making it the ideal management technique for AngelTrax. Incorporating quality management principles allows us to carry out our company's mission of providing and maintaining exceptional service and dependable products. Our organization's ability to be effective and efficient can be attributed to our project manager's innate ability to identify, understand and manage all interrelated processes. It is of the utmost importance that each of the project phases is carried out in a professional and timely manner. Cultivating strong relationships with our customers has enabled AngelTrax to continually adjust procedures, as necessary, enabling the entire process to flow seamlessly. Upon awarding the bid, please issue and forward your purchase order, or notice to proceed, to the AngelTrax contract department at bids@angeltrax.com, indicating your bid name and number in the document. Upon receiving notice to proceed, our Bid Coordinator initiates the purchase process by reviewing the requirements as stated in the request for proposal and notifying appropriate key personnel who are to be assigned to the project. Each team member familiarizes themselves with their assigned responsibilities and the project timeline. Team members collaborate to ensure the highest quality experience for Collier Area Transit. Our Bid Coordinator's responsibilities include, but are not limited to, monitoring project progress, coordinating logistics and handling any issues as they arise. It is crucial that each task be completed in accordance with company standards and time requirements. AngelTrax Page 10 (AngelTrax 2020 Proposal } Project Phases ( Proposed project management plan for Collier Area Transit ) AngelTrax recognizes and respects the importance of Collier Area Transit maintaining their existing route schedules. We have developed a three-phase project management plan that will ensure the least amount of disruption to your route schedule and make the transition from any current surveillance system over to the AngelTrax system as simple as possible. PHASE 1 Project Kick-off & Documentation 1 Typically, the project begins with the award of the contract, AngelTrax will meet via telephone conference with your project manager to compile the necessary information to finalize our shipping schedule, installation schedule, training schedule and final acceptance of the AngelTrax mobile digital video surveillance systems. The final system configuration will be verified. Upon awarding the bid, please issue and forward your purchase order, or notice to proceed, to the AngelTrax contract department at the following email address, indicating your bid name and number: bids@angeltrax.com Upon receipt of the Notice to Proceed and/or Purchase Order, AngelTrax will create the sales order from which the product will be shipped to your pre -determined location. PHASE 2 PHASE 3 Shipment & Installation Scheduling System Installation fr Training iw� The pick -ticket from the sales order will be forwarded to the AngelTrax shipping department. Your order will be carefully packed and shipped. The tracking information for the shipment will be forwarded to your pre -determined staff member, AngelTrax installation department and the AngelTrax and Collier Area Transit requested parties. A copy of the invoice for the products will be forwarded to our accounting department. The AngelTrax installation director will contact your pre -determined staff member to schedule the installation of the AngelTrax mobile digital video surveillance systems. We will work closely with your personnel to ensure that current route schedules remain intact. The number of vehicles that will be required to be available on each day of the installation schedule will be discussed and agreed upon by both parties. Finally, the preliminary installation time table will be established. The lead field engineer will make himself known to your project manager upon our arrival at the installation site location. The lead field engineer will work with his crew to complete the project in full within the agreed upon time frame. The installation team is required to complete a field engineering report (an internal form) for each vehicle, including individual vehicle details such as serial numbers, camera placements and any relevant installation notes. This report will be provided upon request. When the project installation has been completed, your AngelTrax sales representative will schedule a return visit for product training and education, approximately one to two weeks after the completion of all installations. This will allow adequate time for the systems to operate in order to gather and store data that will be reviewed and used to train. All problems or issues will be dealt with to a resolution. At that time, Collier Area Transit's project manager will be required to sign off on all installations as being completed to satisfaction and the acceptance of the equipment on the behalf of Collier Area Transit. Payment will be expected to be placed in your internal payment processing procedure. 1.800.673.1788 1 www.angettrax.com I Page 11 IMPLEMENTATION PLAN OF APPROACH Installation Best Practices { AngetTrax's procedures for system installation } Before installation of any AngelTrax products, a thorough inspection will be carried out on each vehicle receiving an AngelTrax system. Collier Area Transit will be notified of any issues found as a result of these inspections. Every connection between AngelTrax equipment and these vehicles will be tested and confirmed to be the correct voltage/switch level with a properly -calibrated multimeter before the connection is made. All connections made by AngelTrax's technicians will follow standard wiring and communications best practices and be secured, protected and out of view. AngelTrax mobile DVRs will be shock -mounted and secured inside a vandal -proof case with a key -locking front door or key -locking hard drive. AngelTrax will correct, at its own expense, any vehicle damage caused by AngelTrax technicians in the unlikely event that damage occurs during the installation. AngelTrax Page 12 (AngelTrax 2020 Proposal } Training Implementation Maintenance Training Onsite training will be provided to Maintenance Personnel by an AngelTrax Installation Specialist. Training will be performed during the installation of some of the systems to be installed. This allows a hands on approach so that we can train start to finish of the installation process. Training will include the following: • Troubleshooting of Equipment Hardware: Cameras, MDVR, Wiring, etc. Post Training Reference: AngelTrax Technical Support • Replacement of Equipment Hardware: Cameras, MDVR, Wiring, etc. Post Training Reference: AngelTrax Technical Support • CP4 Monitor Training Functionality of CP4 with MDVR Menu Options Reference Guides: V16-35 Manual, CP4 Quick Start Guide and AngelTrax Technical Support • Preventative Maintenance Monthly or Vehicle Inspection/Service Annual Post Training Reference: AngelTrax Suggested Preventative Maintenance Form Operations and Administration Training Onsite and/or virtual training will be available to HART Operations and Administration Personnel by AngelTrax Product Training Specialist. Training will include the following: • PR08CMS Functionality of Software > Live View > Video Playback > Archiving Video > Automatic Downloading of Video Post Training References: PR08CMS Manual, Getting Started Manual and AngelTrax Technical Support • MotoTrax Functionality of Platform > Health Reporting > Event Reporting > Live Tracking > Route Rewind Post Training Reference: AngelTrax Wireless Support Training sessions will be made available to personnel in groups or individually. Initial training sessions will be scheduled; however, assistance will always be available from AngelTrax through Technical Support. 11/10/2020 These services are provided to Collier County at no additional charge. ........................................................................................................................................... 1.800.673.1788 1 www.angettrax.com I Page 13 IMPLEMENTATION PLAN OF APPROACH System Training Plan ( Proposed system training plan for Collier Area Transit ) Initial system training is completely free for our customers. Personnel to be trained shall be determined by Collier Area Transit and is unlimited in the number of persons scheduled to receive training. PHASE 1 Transportation Department Training Phase one of training takes place immediately after the installation is completed. The lead installer is available to instruct the transportation department personnel on how to remove the hard drive from the unit, playback the video and replace the hard drive back into the unit. Typical administrative functions will also be explained, including: archiving video data; creating a snapshot; creating a court -ready file; searching for event data; using the snapshot blur feature and system preventative maintenance. PHASE 2 Administrative & Operator Training Phase two of training takes place approximately one to two weeks from the time installation is completed. This allows for ample time to collect recorded video for training class(es). At this time, we recommend that administrative personnel and operators are trained. Those receiving training are to be determined by the purchaser and are unlimited in number of persons to be trained. The training consists of complete playback software training, installation of products and preventative maintenance of the units. Typical administrative functions will also be explained, including: archiving video data; creating a snapshot; creating a court -ready file; searching for event data; using the snapshot blur feature and system preventative maintenance. PHASE 3 Continued Education Additionally, we offer webinar training. This option is available for multiple persons being trained for the first time, such as new employees or employees wishing for a refresher course on the system. A time will be scheduled for the training to take place. You would be responsible for providing one room to hold the personnel being trained and an overhead projector and laptop computer. Our trainer will log into the laptop remotely and conduct the training session. AngelTrax Page 14 (AngelTrax 2020 Proposal } PRODUCT TRAINING MATERIALS Follow-up training is always available to Collier Area Transit and can be accomplished via webinar or on -site visit; training manuals, both electronic (.pdf file) and hard copies, will be provided at no additional cost. The manuals are clear, easy to understand, and play an integral part in conveying how AngelTrax systems work as a whole. Additionally, AngelTrax will supply hard copies of technical specifications to Collier Area Transit as well as information pertaining to maintenance and general system up keep. Training topics will include: • Pulling the hard drive • Setting up playback software • Playing back recorded data • Searchingfor event data • Setting up the file structure • Archiving event data • Creating court -ready files • Using the snapshot blur feature • Creating an AVI, WMV or JPEG file • Exploring the software • Using the panic button • Chain of custody • Preventative maintenance PROPOSED TRAINING SCHEDULE TYPE LOCATION TRAINER DESCRIPTION SOFTWARE & On -site Billy Ernst Administrative training for admin and HARDWARE operators (drivers). Hard copy product training TRAINING kits are distributed. Administrative training covers overview of FlexPlayTM software and hard drive removal. Transportation personnel are trained during system installation while administrators will be trained a couple of weeks from the time installation is completed. MAINTENANCE On -site Billy Ernst Maintenance training: covers DVR programming, installation, troubleshooting and further maintenance is addressed. DURATION 2 hours 2 hours ................................................................................. ................. 1.800.673.1788 1 www.angettrax.com I Page 15 Proposed Project Timeline { Proposed project timeline for Collier Area Transit's configuration } The following diagram illustrates, in estimation, the amount of time that will be involved in each step of your job and the dates of key milestones throughout the process. L PHASE 1 PHASE 2 -Owl PHASE 1: PURCHASE ORDER £t SHIPPING Upon awarding the bid, please issue and forward your purchase order, or notice to proceed, to the AngelTrax contract department at the following email address, indicating your bid name and number: bids@ angeltrax.com. Upon receipt of your purchase order, a sales order will be opened for the product to be shipped to your assigned location. A work order will also be opened for the installation of your systems and any other work to be completed. The shipment of all product typically departs our warehouse for the customer's location three to five business days from the date the purchase order is received. PHASE 1 CONTACTS LANI GOMEZ - BID COORDINATOR Lani Gomez oversees the bidding and quoting process and will be your first point of contact for conflict resolution. PHASE 2: SCHEDULING INSTALLATION on Once your order has shipped, the AngelTrax installation coordinator will contact your assigned staff member to make arrangements for installation. The installation coordinator will work closely with your staff to ensure that the vehicles to be worked on will be available and that the installation will cause the least amount of disruption to your normal operations. PHASE 2 CONTACTS LANI GOMEZ - BID COORDINATOR Lani Gomez oversees the bidding and quoting process and will be your first point of contact for conflict resolution. HEATHER ORMSBY - INSTALLATION DIRECTOR Heather Ormsby manages AngelTrax field operations, logistics and scheduling. AngelTM) Page 16 (AngelTrax 2020 Proposal } PHASE 3 J52 PHASE 3: INSTALLATION Once the scheduled times and vehicle availability have been confirmed, a team of AngelTrax field engineers will arrive on site to begin the installation. The lead field engineer will confer with your assigned staff member, and any issues, questions or concerns will be addressed. Initial training on the fundamentals of digital mobile video surveillance and management will begin once installation is complete. PHASE 3 CONTACTS HEATHER ORMSBY - INSTALLATION DIRECTOR Heather Ormsby manages AngelTrax field operations, logistics and scheduling. BRAD BARNES - FIELD ENGINEER SPECIALIST As a Field Engineer Specialist, Brad Barnes provides oversight of all field operations and higher level support and troubleshooting for installed equipment. LANI GOMEZ - BID COORDINATOR Lani Gomez oversees the bidding and quoting process and will be your first point of contact for conflict resolution. PHASE 4 PHASE 4: SETUP ADDITIONAL TRAINING After the installation of your AngelTrax digital mobile video surveillance equipment and your initial training is complete, your Sales Representative will contact you to set up additional training for you, your vehicle operators and other staff. This will include training on the daily use of your AngelTrax mobile video surveillance systems, the retrieval and playback of recorded video footage and other key operations. PHASE 4 CONTACTS LANI GOMEZ - BID COORDINATOR Lani Gomez oversees the bidding and quoting process and will be your first point of contact for conflict resolution. 1.800.673.1788 1 www.angettrax.com I Page 17 AngelTrax" I (AngelTrax 2020 Proposal ) Limited Warranty IVS, Inc. dba AngelTrax, warrants its product to be free from manufacturer's defects in material and workmanship under normal use and service for the designated warranty period, as listed below, from the date of purchase. "Normal use" means the product was used for intended purposes, maintained properly and protected from deliberate damage. The following products are covered by the limited warranty for the following periods of time: • Five (5) years from date of purchase parts and labor on the Vulcan Series V5S!)', V5T , V5X3TM, V6X3TM, VX7AITM, V8X3TM, V12T and V24M MDVRs • Five (5) years from date of purchase parts and labor on the Vulcan Series Hybrid Component V8HCNVRTM', V12HCNVRTm and V16HCNVR- • Five (5) years from date of purchase parts and labor on the Vulcan Series V32TM Commercial NVR • Five (5) years from date of purchase parts and labor on the Hybrid Component Series Hybrid QuestTM, Hybrid Quest EdgeTM, Hybrid Quest Edge PIusTM and Hybrid Vault- MDVRs • Five (5) years from date of purchase parts and labor on the HDX HybridM MDVR • Three (3) years from date of purchase parts and labor on the HDXTm and SDXTM MDVRs • Three (3) years from date of purchase parts and labor on the Copilot-, CoPilot-WA- and CoPilot-RFIDM MDVRs • Five (5) years from date of purchase full replacement on all solid-state hard drives • Five (5) years from date of purchase parts and labor on all SO cards • Three (3) years from date of purchase parts and labor on all SATA hard drives • Three (3) years from date of purchase parts and labor on the Vulcan Series IP and HD Cameras • Three (3) years from date of purchase parts and labor on the HD Quality Lens Cameras • Three (3) years from date of purchase parts and labor on the WM Series and Student Transit PeriOptic Lens Cameras • Three (3) years from date of purchase parts and labor on the Copilot- Camera • Three (3) years from date of purchase parts and labor on the Virtual Synchronized MappingM internal and external units • Three (3) years from date of purchase parts and labor on the GDA-7012 Kit and GDA-7012 Monitor • Three (3) years from date of purchase parts and labor on the WLAN and AP Router • One (1) year from date of purchase parts and labor on the MON7AT installation monitor, the Meraki MR74 WI-Fi system and all accessories not listed above This warranty gives the user specific rights, and those rights may vary from state to state. The terms and conditions of said warranty are as follows: 1. When the product is installed by, or purchased from an authorized AngelTrax dealer, IVS, Inc. will either repair, or replace at no charge to the original purchaser, any product that IVS, Inc. determines to be defective and under the warranty provided. The defect(s) must be reported within five (5) years from the date of purchase. This warranty is valid only with the original purchaser, and is nontransferable. The warranty does not cover removal or reinstallation of the product(s). 2. The date of purchase and proof of an authorized AngelTrax dealer installation must be established by the original sales receipt, which should accompany the product(s) that are returned for warranty services. 3. The warranty shall not apply to any product that has been altered in any way, or used for any unintended purpose. 4. IVS, Inc. does not authorize any other person to assume liability in connection with its products. This warranty is the only expressed warranty made by IVS, Inc. to its products. Any implied warranty of merchantability or fitness for a particular purpose applicable to IVS, Inc. products, is limited to the duration of this limited warranty. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts. Therefore, the above limitations may not apply. 5. If in the unlikely event warranty service becomes necessary, contact us directly and request a Return Merchandise Authorization (RMA) from the technical service department. Please call 1-800-673-1788 and ask for the technical service department to obtain a return merchandise authorization (RMA) number. Be sure to have the model number, serial number and the nature of the problem available for the technical service representative. Upon verification of a defect, IVS, Inc. will send a new or refurbished replacement unit via express shipping at no cost to the customer. The customer will receive a copy of the RMA and a Call Tag with their replacement unit. Once the customer has received the replacement unit, they have 30 days to ship the defective product back to IVS, Inc. or the customer will be charged for the replacement product. Once the unit is exchanged, the returned product shall become the property of IVS, Inc. The Call Tag included with the replacement unit allows the customer to ship the defective product back to IVS, Inc. at no cost. 6. Products must be returned to the factory in their original carton, or equivalent, and in original packaging conditions. Items shipped to IVS, Inc. without a clearly identified RMA number on the exterior of the packaging may be refused. If the product is received with the serial number removed or defaced, the warranty is void. The product will not be repaired under warranty and returned to the owner freight collect. Send product to: IVS, Inc. (AngelTrax) Warranty Service Department 119 South Woodburn Drive Dothan, Alabama 36305 Ange1Tl 1.800.673.1788 1 www.angettrax.com I Page 19 AngelTrax" I (AngelTrax 2020 Proposal ) Extended Warranty IVS, Inc. dba AngelTrax, warrants its product to be free from manufacturer's defects in material and workmanship under normal use and service when installed by an authorized dealer. "Normal use" means the product was used for intended purposes, maintained properly and protected from deliberate damage. The following products are covered by the limited three (3) year warranty and customers have the option of purchasing an extended five (5) year warranty, covering their products for an additional two years: • Optional five (5) years from date of purchase parts and labor on the Vulcan Series IP and HD Cameras • Optional five (5) years from date of purchase parts and labor on the HD Quality Lens Cameras • Optional five (5) years from date of purchase parts and labor on the WM Series PeriOptic Lens Cameras • Optional five (5) years from date of purchase parts and labor on the Student Transit PeriOptic Lens Cameras • Optional five (5) years from date of purchase parts and labor on the SDXTM MDVR • Optional five (5) years from date of purchase parts and labor on the HDXTM MDVR • Optional five (5) years from date of purchase parts and labor on the Copilot- MDVR This warranty gives the user specific rights, and those rights may vary from state to state. The terms and conditions of said warranty are as follows: 1. When the product is installed by, or purchased from an authorized AngelTrax dealer, IVS, Inc. will either repair, or replace at no charge to the original purchaser, any product that IVS, Inc. determines to be defective and under the warranty provided. The defect(s) must be reported within five (5) years from the date of purchase. This warranty is valid only with the original purchaser, and is non -transferable. The warranty does not cover removal or reinstallation of the product(s). 2. The date of purchase and proof of an authorized AngelTrax dealer installation must be established by the original sales receipt, which should accompany the product(s) that are returned for warranty services. 3. The warranty shall not apply to any product that has been altered in any way, or used for any unintended purpose. 4. IVS, Inc. does not authorize any other person to assume liability in connection with its products. This warranty is the only expressed warranty made by IVS, Inc. to its products. Any implied warranty of merchantability or fitness for a particular purpose applicable to IVS, Inc. products, is limited to the duration of this limited warranty. Some states or provinces do not allow the exclusion or limitation of incidental or consequential damages, or limitation on how long an implied warranty lasts. Therefore, the above limitations may not apply. 5. If in the unlikely event warranty service becomes necessary, contact us directly and request a Return Merchandise Authorization (RMA) from the technical service department. Please call 1.800-673.1788 and ask for the technical service department to obtain a return merchandise authorization (RMA) number. Be sure to have the model number, serial number and the nature of the problem available for the technical service representative. Upon verification of a defect, IVS, Inc. will send a new or refurbished replacement unit via express shipping at no cost to the customer. The customer will receive a copy of the RMA and a Call Tag with their replacement unit. Once the customer has received the replacement unit, they have 30 days to ship the defective product back to IVS, Inc. or the customer will be charged for the replacement product. Once the unit is exchanged, the returned product shall become the property of IVS, Inc. The Call Tag included with the replacement unit allows the customer to ship the defective product back to IVS, Inc. at no cost. 6. Products must be returned to the factory in their original carton, or equivalent, and in original packaging conditions. Items shipped to IVS, Inc. without a clearly identified RMA number on the exterior of the packaging may be refused. If the product is received with the serial number removed or defaced, the warranty is void. The product will not be repaired under warranty and returned to the owner freight collect. Send product to: IVS, Inc. (AngelTrax) Warranty Service Department 119 South Woodburn Drive Dothan, Alabama 36305 AngeITrax 1.800.673.1788 1 www.angettrax.com I Page 21 Making a Tech Call Calling AngelTrax for Technical Assistance AngelTrax is committed to providing the best and most efficient customer service in the mobile surveillance industry. AngelTrax technical support is free of charge, whether the call is the result of a warranty or non -warranty issue. At the onset of any problem, please do not hesitate to contact our Technical Support Department. 1 AngelTrax's Technical Support Department can be reached via phone at 1.800.673.1788, Monday -Friday, 8:00 a.m. to 5:00 p.m. CST. 2 AngelTrax's Technical Support Department can also be reached via the Contact Us form on the AngelTrax Website (www.angeltrax.com/contact). Complete the form, indicating "Technical Support" as the "Reason for Contact." A technician will be notified immediately and respond to your inquiry as soon as possible. 3 The majority of product technical issues are resolved within the initial phone call or email conversation. If additional assistance is required, AngelTrax technicians can log into your computer remotely and show you step-by-step how to correct the issue. In such cases, our technician will direct you to the link highlighted above on the AngelTrax Support page to initiate the remote log in process. 4 If a product must be repaired or replaced, AngelTrax will immediately ship the necessary products to you via overnight shipping to ensure the least possible downtime (unless another shipping method is specified). See Returning AngelTrax Products for Service on page 23. 5 If the issue requires an AngelTrax Field Engineer to perform a site visit, this will be initiated by the Technical Support Department and the site visit will be scheduled as soon as possible. ............................................... <AngelTm e Page 22 www.angettrax.com/contact CUNIACTUS e z-e YB335 wewr www.angettrax.com/support ANGELTRAX SUPPORT Document Downloads Speak to Software Downloads W an Expert W oa Our gIm SLBW �expecta�bns Wevery wsramer. SUBMIT �� ® Canmaearexge�ee�eaiew��ia�pgmieam MOMry-FiiWy. 8am-5 gn(CST) �ea�, 1.800.673.1788 Tech Bulletin Google Track SUBMIT TRACK NOW - (AngelTrax 2020 Proposal } Returning AngelTrax Products for Service How to Return AngelTrax Products for Warranty and Non -Warranty Service PRODUCTS UNDER WARRANTY 1 If warranty service becomes necessary, contact AngelTrax's Technical Support Department by phone at 1.800.673.1788 or through the Contact Us form on the AngelTrax website (www. angeltrax.com/contact) and request a Return Merchandise Authorization (RMA) number. Be sure to have the model number, serial number and the nature of the problem on hand when contacting AngelTrax's Technical Support Department. If you are using the Contact Us form on the AngelTrax website, please indicate "Technical Support" as the "Reason for Contact" and provide an accurate phone number so that our technicians can contact you to obtain this information. 2 If a defect is verified, AngelTrax will send out a new or refurbished replacement unit via express shipping at no cost. You will receive a copy of the RMA number and a Call Tag with the replacement unit. The Call Tag will allow you to ship the defective product back to AngelTrax at no cost. The Call Tag* you will use to return the defective product will be inside a packet attached to the replacement product's package. It will be prefilled with the correct RMA number and shipping ri11'u1riiimriiimiu�iii�im�uiriiiilll information. Attach the Call Tag to the defective product's box or t t 4111k carton to be returned, then ship. (*The appearance of the Call Tag will vary depending on the service used to ship the product.) 3 Once you receive the replacement product, you have thirty (30) days to ship the defective product back to AngelTrax or you will be charged for the replacement product. Once the unit is exchanged, the returned product is property of AngelTrax. 4 Products must be returned in their original carton (or equivalent), and in the original packaging conditions. Items shipped to AngelTrax without a clearly identified RMA number on the exterior of the packaging may be refused. 5 If the product is received with the serial number removed or defaced, the warranty is void. The product will not be repaired under warranty and will be returned freight collect. 6 All products being returned should be sent to: AngelTrax Warranty Service Department 119 South Woodburn Drive Dothan, AL 36305 PRODUCTS NO LONGER UNDER WARRANTY If your AngelTrax product requires service and is no longer under warranty, contact AngelTrax's Technical Support Department by phone at 1.800.673.1788 or through the Contact Us form on the AngelTrax website (www.angeltrax.com/contact). A technician will provide you with an estimate of the cost to service your product. Be sure to have the model number, serial number and the nature of the problem on hand when contacting AngelTrax's Technical Support Department. If you are using the Contact Us form on the AngelTrax website, you must be sure to provide an accurate phone number so that our technicians can contact you to obtain this information. ..................................................................................................................... ................. 1.800.673.1788 1 www.angettrax.com I Page 23 AngelTrax" ( AngelTrax 2020 Proposal } 2. COST OF SERVICES TO THE COUNTY CLIENT NOTES: (If permitted, call the AngelTrax Sales Department at 1.800.673.1788 or email quotesandorders(aangeltrax.com with any questions or concerns regarding this proposal.) ............................................................................................................................. AngelTrax 1.800.673.1788 1 www.angettrax.com I Page 25 AngelTrax" , Executive Pricing Summary AngelTrax Fleet Division We do Video Better than anybody Else, PERIOD! AngelTrax Collier Area Transit 3295 Tamiami Trail East Bldg C-2 Naples, FL 34112 (239)252-8987 (AngelTrax 2020 Proposal ) Executive Summary Date January 6, 2021 Valid Until July 5, 2021 Quote # ATXQ40726 Customer ID Collier Area Transit Video surveillance systems to be installed in 71 vehicles. This includes MOTOTRAX for (12 months) 1 year PPD. This also includes PR08CMS for (12 months) 1 year PPD. Please see Quote ATXQ40726 for complete pricing and additional optional items. AngelTrax may be able to offer additional cost savings depending on which vehicles the (22) V12 DVRs are installed. We have proposed the same V12 DVR to maintain consistency across the fleet. V12-1201 71 Vulcan 12 Channel HD/IP MDVR 1TB Platter HD 860.01 61,060.71 SSD2TB-UPGRADE 71 2TB Solid -State Hard Drive 368.25 26,145.75 DMB100-V12 71 L-Shaped Vertical Mounting Bracket for Vulcan V12 MDVR 23.19 1,646.49 VULPBH 71 Vulcan Panic Button Housing PC color 0.00 - HD3600V 213 3.6mm Camera 105.78 22,531.14 HD2500V 284 2.5mm Camera 109.86 31,200.24 HD2100V 71 2.1mm Camera 110.02 7,811.42 HD4CBL 142 13.12 ft. HD Camera Cable 8.14 1,155.88 HD9CBL 213 29.53 ft. HD Camera Cable 13.02 2,773.26 HD12CBL 142 39.37 ft. HD Camera Cable 14.65 2,080.30 HD18CBL 71 59.06 ft. HD Camera Cable 21.16 1,502.36 VULBR100 71 Windshield Mounting Bracket for HD-V Cameras 13.67 970.57 TRIMDANT 71 WIFI/CELL/GPSANTENNA 34.18 2,426.78 V12SECKEY 1 Security Key USB 3.0 for Vulcan V12 MDVR 5.90 5.90 CP4 1 Touchscreen Backing & Firmware Control Monitor 173.33 173.33 MERAKI WAP 4 MR74 Wireless Access Point 2432.96 9,731.84 HOSTEDSERVER-3 71 Hosted Server (51-100 Vehicles) 60.00 4,260.00 PR08CMS-3 1 Pro8CMS Annual Licensing Fee (51-100 Vehicles) 2000.00 2,000.00 MOTOTRAX-SETUP 71 MotoTrax Online Surveillance Management Software 25.00 1,775.00 MOTOTRAX-CD 71 MotoTrax Online Surveillance Management Software 225.00 15,975.00 WIRELESS CONFIG Wireless Setup Configuration / Vehicle 75.00 5,325.00 71 CONTLABOR 71 Un-Installation of existing camera system, per system. Installation of AngelTrax Camera System, per system. 50.00 550.00 3,550.00 39,050.00 CONTLABOR 71 CONTLABOR 4 71 Installation of AngelTrax MERAKI Wireless Access Point 15 YEAR SYSTEM WARRANTY 1500.00 1 0.00 6,000.00 - EXTWARRANTY Terms • Condition of Sale Subtotal $ 249,150.97 Data Plan/Service must be paid in advance. Hardware prices are contingent on prepayment of Discount all services plans. Freight FOB client Location. Please see Quote ATXQ40726 for complete pricing and additional optional items. AngelTrax may be able to offer additional cost savings Sales Tax % 0.00 depending on which vehicles the (22) V12 DVRs are installed. We have proposed the same V12 Tax - DVR to maintain consistency across the fleet. Total $ 249,150.97 Please confirm your acceptance of this quote by signing this document Signature Print Name Date Thank you for your business! Should you have any inquiries concerning this quote, please contact Lani Gomez on 334-692-4600 119 South Woodburn Drive, Dothan, Houston, AL, 36305 Tel: 334-692-4600 Fax: 334-692-4606 E-mail: lani.gomez@angeltrax.com Web: www.angeltrax.com ............................................................................................................................. AngelTrax 1.800.673.1788 1 www.angettrax.com I Page 27 AngelTrax" (AngelTrax 2020 Proposal } AngelTrax Quote - ATX040726 AngelTrax PREPARED FOR: BILLING DETAILS SHIPPING DETAILS Collier County Collier County Sarah Hamilton Sarah Hamilton 3295 Tamiami Trail East 3295 Tamiami Trail East Bldg C-2 Bldg C-2 Naples, FL 34112 Naples, FL 34112 United States of America United States of America 239-252-8987 239-252-8987 sarah.hamilton@colliercountyfl.gov sarah.hamilton@colliercountyfl.gov QUOTE #: _ ATXQ40726 ISSUE DATE.: 01/06/2021 EXPIRY DATE.: 07/05/2021 PREPARED BY: AngelTrax Mobile Video Surveillance 119 South Woodburn Drive Dothan, AL 36305 Cell: 334.692.4600 Corporate Office: 1.800.673.1788 tina.rouse@angeltrax.com QUOTED PRODUCTS -N%W A MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE 32 $2,271.90 $72,700.80 AngelTrax VULCANV12 Mobile Digital Video Recording System (System Contents and Product Descriptions Listed Below) V12-1201 1 Vulcan Series 12 Channel HD/IP Mobile Digital Video Recorder - 12 Channels with 8 Channels D1, WD1, 720P, or up to 1080P + 4 Channels IP up to 1080P ;i ! • 1TB Platter Hard Drive - y • SD64GB 64GB SD Card for Redundant Recording • Built-in Wi-Fi Module • Built-in G-Force Sensor • Vandal -Resistant Locking Front Cover • Panic Button • H.264 Compression • Includes configuration of built-in Wi-Fi module per user specifications SSD2TB-UPGRADE 1 2TB Solid -State Hard Drive REQUIRES PURCHASE OF HARD DRIVE TRAY We recommend the use of storage media provided only by AngelTrax for our recording devices. AngelTrax hard drives and SD cards are optimized for around -the -clock video surveillance and are designed to withstand extreme temperatures. Standard hard drives and SD cards purchased through consumer resellers are not made for surveillance devices and have been known to stop functioning at any time without warning, causing a loss of video. DMB100-V12 1 _ L-Shaped Vertical Mounting Bracket for Vulcan V12 MDVR • • • 2of10 ....................................................................... ................. AngelTrax 1.800.673.1788 1 www.angettrax.com I Page 29 QUOTED PRODUCTS MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE VULPBH 1 Vulcan Series Panic Button Housing PC color V ' HD3600V 3 (3) Vulcan Series Anvil 3600 HD Low Profile Camera • 3.6mm Lens with 360-Degree Articulating Lens Casing for Image Orientation �J • IP68 Rated Waterproof Interior/Exterior Camera 0 1080P HD • 3 Megapixels • Noise -Gated Microphone • Vandal -Resistant Casing • Scratch -Resistant, Anti -Glare Glass Lens Cover Infrared • For use in school bus SAV applications as overview camera when equipped with YELHS1 yellow housing HD2500V 4 (4) Vulcan Series Anvil 2500 HD Low Profile Camera • 2.5mm Lens with 360-Degree Articulating Lens Casing for Image Orientation • IP68 Rated Waterproof Interior/Exterior Camera 0 1080P HD - • 3 Megapixels • Noise -Gated Microphone • Vandal -Resistant Casing • Scratch -Resistant, Anti -Glare Glass Lens Cover • Infrared HD2100V 1 Vulcan Series Anvil 2100 HD Low Profile Camera ,i1 • 2.1mm Lens with 360-Degree Articulating Lens Casing for Image Orientation '�� • IP68 Rated Waterproof Interior/Exterior Camera • 1080P HD • 3 Megapixels • Noise -Gated Microphone • Vandal -Resistant Casing • Scratch -Resistant, Anti -Glare Glass Lens Cover Infrared HD4CBL 2 (2) 13.12 ft. HD Camera Cable HD9CBL 3 (3) 29.53 ft. HD Camera Cable HD12CBL 2 f .. _ (2) 39.37 ft. HD Camera Cable 3of10 geffrax Page 30 (AngelTrax 2020 Proposal } QUOTED PRODUCTS MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE HD18CBL 1 -� 59.06 ft. HD Camera Cable 1 /VULBR100 / Windshield Mounting Bracket for Vulcan Series HD-V Cameras TRIMDANT 1 � Tri-Mode Roof -Mounted Antenna < Wi-Fi, Cellular and Passive GPS Antenna • Roof -Mounted 39 $2,271.90 $88,604.10 AngelTrax VULCANVI2 Mobile Digital Video Recording System (System Contents and Product Descriptions Listed Below) V12-1201 1 Vulcan Series 12 Channel HD/IP Mobile Digital Video Recorder (`— - • 12 Channels with 8 Channels D1, WD1, 720P, or up to 1080P + 4 Channels IP i L up to 1080P \;lV • 1TB Platter Hard Drive • SD64GB 64GB SD Card for Redundant Recording • Built-in Wi-Fi Module • Built-in G-Force Sensor • Vandal -Resistant Locking Front Cover • Panic Button • H.264 Compression • Includes configuration of built-in Wi-Fi module per user specifications SSD2TB-UPGRADE 1 2TB Solid -State Hard Drive REQUIRES PURCHASE OF HARD DRIVE TRAY We recommend the use of storage media provided only by AngelTrax for our recording devices. AngelTrax hard drives and SD cards are optimized for around -the -clock video surveillance and are designed to withstand extreme temperatures. Standard hard drives and SD cards purchased through consumer resellers are not made for surveillance devices and have been known to stop functioning at any time without warning, causing a loss of video. DMB100412 1 $ L-Shaped Vertical Mounting Bracket for Vulcan V12 MDVR t VULPBH 1 Vulcan Series Panic Button Housing PC color 4of10 .................................................................................. ................. 1.800.673.1788 1 www.angettrax.com I Page 31 QUOTED PRODUCTS MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE HD3600V 3 (3) Vulcan Series Anvil 3600 HD Low Profile Camera • 3.6mm Lens with 360-Degree Articulating Lens Casing for Image Orientation �• • IP68 Rated Waterproof Interior/Exterior Camera • 1080P HD - • 3 Megapixels • Noise -Gated Microphone • Vandal -Resistant Casing • Scratch -Resistant, Anti -Glare Glass Lens Cover Infrared • For use in school bus SAV applications as overview camera when equipped with YELHS1 yellow housing HD2500V 4 (4) Vulcan Series Anvil 2500 HD Low Profile Camera • 2.5mm Lens with 360-Degree Articulating Lens Casing for Image Orientation • IP68 Rated Waterproof Interior/Exterior Camera • 1080P HD s__. • 3 Megapixels • Noise -Gated Microphone • Vandal -Resistant Casing • Scratch -Resistant, Anti -Glare Glass Lens Cover • Infrared HD2100V 1 Vulcan Series Anvil 00 HD Low Profile Camera 3 • 2.1mm Lens with 60-Degree Articulating Lens Casing for Image Orientation • IP68 Rated Waterproof Interior/Exterior Camera 0 1080P HD ._. • 3 Megapixels • Noise -Gated Microphone • Vandal -Resistant Casing • Scratch -Resistant, Anti -Glare Glass Lens Cover • Infrared HD4CBL 2 --'-� (2) 13.12 ft. HD Camera Cable HD9CBL 3 (3) 29.53 ft. HD Camera Cable HD12CBL 2 f .. (2) 39.37 ft. HD Camera Cable i HD18CBL 1 f .. 59.06 ft. HD Camera Cable 5of10 geffrax Page 32 (Ar lTrax 2020 Proposal ) QUOTED PRODUCTS MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE 1 /VULBR100 / Windshield Mounting Bracket for Vulcan Series HD-V Cameras �- TRIMDANT Tri-Mode Roof -Mounted Antenna 1 Wi-Fi, Cellular and Passive GPS Antenna • Roof -Mounted V12SECKEY 1 $5.90 $5.90 Security Key USB 3.0 for Vulcan V12 MDVR i CP4 1 $173.33 $173.33 Vulcan Series Touchscreen Backing & Firmware Control Monitor with Bracket k *Required for programming Vulcan MDVR and HCNVR systems 0-06 MERAKI 4 $2,432.96 $9,731.84 MR74 Wi-Fi system is comprised of the items below: • Meraki MR74 Wireless Access Point - • POE-INJ-3-US Meraki Power Injector • Two (2) ANT-10 Meraki Antennas (Total of 4 Antennas per Access Point) IMPORTANT: �� • Access point pricing does not include installation pricing. • Server to be provided, installed and set up to network by client personnel. • Client's IT Department will need to provide communications for server, all computers and vehicle MDVRs. • First year license is provided at no charge; however, client will be responsible for all subsequent years' license fees. • Client is responsible for power and infrastructure cabling needed for installation of WAPs and rack server. HOSTEDSERVER-3 71 $60.00 $4,260.00 Hosted Server - 51-100 Vehicles • Requires PR08CMS • $60 Annual Fee Per Vehicle • 1 Year Contract PR08CMSLCFEE-3 1 $2,000.00 $2,000.00 Pro 8 Central Management System Annual Licensing Fee • Annual License Fee Per Year (51-100 Vehicles) • 1 YEAR CONTRACT - -- MotoTrax-SETUP 71 $25.00 $1,775.00 MotoTrax Online Surveillance Management Software --- • One -Time Setup Fee per Vehicle 6of10 ...................................................................................... ................. 1.800.673.1788 1 www.angettrax.com I Page 33 QUOTED PRODUCTS MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE MotoTrax-CD 71 $225.00 $15,975.00 MotoTrax Online Surveillance Management Software • Data Plan Provided by Customer • Annual Charge per Vehicle • 1 Year Contract CONTLABOR-Wireless 71 $75.00 $5,325.00 Contract Labor for Configuration of Wireless Components • Configuration of AngelTrax wireless components purchased for use with Vulcan Series MDVR/HCNVR systems • NOTE: Wireless components must be configured by a Certified AngelTrax IT Professional. • Price is per system. • Price is determined by type of wireless service (cellular or Wi-Fi) and software/tracking system purchased. • This quote does not include charges for the removal of any existing camera systems or equipment. • *If quote is for multiple systems, pricing is based upon the configuration of (# of systems) AngelTrax Wireless Components at the same time and location. Cellular • Contact cellular carrier to activate service to Vulcan component(s). • Program unit to connect to PRO8CMS or MotoTrax. • Set up each unit's ID and assigned vehicle number to be recognized in PR08CMS or MotoTrax. • Program unit to connect with customer's server or AngelTrax server. Wi-Fi • Contact customer's IT department for customer's Wi-Fi login at vehicle parking facility. • Program unit to connect to PRO8CMS or MotoTrax per customer's requirements: scheduled downloads or downloads upon connection to customer's Wi-Fi access point. • Set up each unit's ID and assigned vehicle number to be recognized in PR08CMS or MotoTrax. CONTLABOR 71 $50.00 $3,550.00 Un-Installation of AngelTrax Camera System, per system. CONTLABOR 71 $550.00 $39,050.00 Installation of AngelTrax Camera System, per system. This quote does not include the upcharge for removal of any existing Camera Systems or equipment. *If quote is for multiple cameras/systems, installation price is based upon the installation of the total quantity quoted at the same time and location. CONTLABOR 4 $1,500.00 $6,000.00 Installation of AngelTrax MERAKI MR74 WAP, per WAP. EXTWARRANTY 71 $0.00 $0.00 5 YEAR SYSTEM WARRANTY 70f10 AngelTrax Page 34 { AngelTrax 2020 Proposal } QUOTED PRODUCTS a MODEL & DESCRIPTION QTY UNIT PRICE TOTAL PRICE BIDPRICING 1 $0.00 $0.00 Solicitation No. 20-7812 Collier Area Transit Onboard Security Cameras SHIPPING/HANDLING 1 $0.00 $0.00 Shipping and Handling Charges * Optional items are not included in the calculation.* TOTAL $249,150.97 AngelTrax may be able to offer additional cost savings depending on which vehicles the (22) V12 DVRs are installed. We have proposed the same V12 DVR to maintain consistency across the fleet. QUOTED PRODUCTS - OPTIONAL ITEMS MODEL & DESCRIPTION QTY UNIT PRICE TOTAL PRICE YEAR 2 COSTS HOSTEDSERVER-3 71 $60.00 $4,260.00 Hosted Server - 51-100 Vehicles • Requires PR08CMS • $60 Annual Fee Per Vehicle • 1 Year Contract (Optional) PR08CMSLCFEE-3 1 $2,000.00 $2,000.00 Pro 8 Central Management System Annual Licensing Fee • Annual License Fee Per Year (51-100 Vehicles) • 1 YEAR CONTRACT (Optional) MotoTrax-CD 71 $225.00 $15,975.00 MotoTrax Online Surveillance Management Software • Data Plan Provided by Customer • Annual Charge per Vehicle • 1 Year Contract (Optional) YEAR 3 COSTS 8Of10 .......................................................................... ................. 1.800.673.1788 1 www.angettrax.com I Page 35 QUOTED PRODUCTS MODEL & DESCRIPTION CITY UNIT PRICE TOTAL PRICE HOSTEDSERVER-3 71 $60.00 $4,260.00 Hosted Server - 51-100 Vehicles • Requires PR08CMS • $60 Annual Fee Per Vehicle • 1 Year Contract (Optional) PR08CMSLCFEE-3 1 $2,000.00 $2,000.00 Pro 8 Central Management System Annual Licensing Fee • Annual License Fee Per Year (51-100 Vehicles) • 1 YEAR CONTRACT (Optional) MotoTrax-CD 71 $225.00 $15,975.00 MotoTrax Online Surveillance Management Software • Data Plan Provided by Customer • Annual Charge per Vehicle • 1 Year Contract (Optional) YEAR 4 COSTS HOSTEDSERVER-3 71 $60.00 $4,260.00 Hosted Server - 51-100 Vehicles • Requires PR08CMS • $60 Annual Fee Per Vehicle • 1 Year Contract (Optional) PR08CMSLCFEE-3 1 $2,000.00 $2,000.00 Pro 8 Central Management System Annual Licensing Fee • Annual License Fee Per Year (51-100 Vehicles) • 1 YEAR CONTRACT (Optional) MotoTrax-CD 71 $225.00 $15,975.00 MotoTrax Online Surveillance Management Software • Data Plan Provided by Customer • Annual Charge per Vehicle • 1 Year Contract (Optional) YEAR 5 COSTS 9Of10 geffrax Page 36 { AngelTrax 2020 Proposal } QUOTED PRODUCTS MODEL & DESCRIPTION QTY UNIT PRICE TOTAL PRICE HOSTEDSERVER-3 71 $60.00 $4,260.00 Hosted Server - 51-100 Vehicles • Requires PR08CMS • $60 Annual Fee Per Vehicle • 1 Year Contract (Optional) PRO8CMSLCFEE-3 1 $2,000.00 $2,000.00 Pro 8 Central Management System Annual Licensing Fee • Annual License Fee Per Year (51-100 Vehicles) • 1 YEAR CONTRACT (Optional) MotoTrax-CD 71 $225.00 $15,975.00 MotoTrax Online Surveillance Management Software • Data Plan Provided by Customer • Annual Charge per Vehicle • 1 Year Contract (Optional) and endorsed Printed Name CORPORATE & FREIGHT POLICIES The information in this document is to be held confidential by the receiving party. Disclosure of this information is permitted only to persons with the need to know the information for the intended purpose of this document, for the sole and exclusive benefit of the disclosing party. Specifications and prices are subject to change without notice. Please allow three to four weeks for delivery on special order items. Net 30 days from date of invoice to approved accounts. A handling fee is charged for customers who request third party billing freight. Items will be shipped UPS or Fed Ex, ground delivery, unless otherwise requested. No returns will be accepted after 30 days from invoice date. A 15 % restocking fee will be added to all returned items. All items returned will be subject to inspection by IVS, Inc. Items deemed used or "B" goods will be returned to customer freight collect. This price quote is good for 180 days or for the agreed upon contract date; after which, products and pricing are subject to change. The customer will be responsible for all applicable taxes. Warranty Notice: Technical support, warranty parts and services are contingent on your account being current and up to date. License Notice; All AngelTrax and VizuCop software is used by license agreement only and is not for sale. TITLE & OWNERSHIP POLICY "Title/Ownership" of any item described in the quote or invoice does not pass to purchaser until such time as the invoice is paid in full. Seller has no duty to provide back office software support, warranty support or any monitoring for any item described in the unpaid invoice. Seller has the right to immediate possession of all items not paid for. Purchaser agrees to deliver to seller each item described in the invoice upon demand of seller at purchaser's expense. Delivery of the product described in the invoice shall not in any way terminate purchaser's obligation to pay for products ordered by purchaser and delivered to purchaser by seller. By accepting the product described on the invoice, buyer agrees that, should civil litigation arise due to non-payment, buyer expressly consents to jurisdiction in the State of Florida and venue in Collier County, Florida. BID TERMS & CONDITIONS If this quote is for a bid, the terms and conditions of the bid shall take the place of any applicable terms, conditions and disclaimers included in this quote. 10 of 10 ................................................................................................................. ................. 1.800.673.1788 1 www.angettrax.com I Page 37 COST OF SERVICES TO THE COUNTY MOMMEMEMEMEMENEV-- i - M-- Technical Support AngelTrax does not charge for Technical Support. We offer support for as long as you are using our equipment free of charge. AngelTrax page 38 { AngelTrax 2020 Proposal } Deviations Statement AngelTrax does not take any Exceptions to the Scope of Work. ................................................................................................................. ................. 1.800.673.1788 1 www.angettrax.com I Page 39 AngelTrax" ( AngelTrax 2020 Proposal } 3. EQUIPMENT FUNCTIONALITY AND COVERAGE CLIENT NOTES: (If permitted, call the AngelTrax Sales Department at 1.800.673.1788 or email quotesandorders(aangeltrax.com with any questions or concerns regarding this proposal.) ............................................................................................................................. AngelTrax 1.800.673.1788 1 www.angettrax.com I Page 41 EQUIPMENT FUNCTIONALITY AND COVERA Technical Compliance Matrix Spec Matrix Approved Date Spec Matrix for: Collier Area Transit, FL Due Date: 1.6.2021 Item Description Response DETAILED SCOPE OF WORK 1. Description Collier Area Transit is requesting proposals from Acknowledged and Compliant qualified firms with experience in providing and AngelTrax is a leading designer, manufacturer, provider and installing turn -key on -board video sustainer of mobile surveillance for the school bus, mass surveillance/camera systems on bus fleets. This transit, waste management and rail industries. AngelTrax proposal is to upgrade/replace existing video surveillance and recording systems on 32 fixed route drives the market with state of -the -art products, to include buses and 39 paratransit bus units of CAT's bus fleet. distinctive Vulcan DVRs and NVRs. Coupled with top -of -the - CAT is currently operating a video surveillance line cameras for interior and exterior views, AngelTrax system with the following camera systems; 22 develops products for every mobile surveillance need. AngelTrax Vulcan Series V12 MDVR, 28 AngelTrax Flex -play Hybrid Vault MBQ and 7 REI Bus Watch camera systems. 2. Terms and Definitions a. DVR: Digital Video Recorder, with IP capabilities Acknowledged and Compliant b. CAT: Collier Area Transit Acknowledged and Compliant c. On-Premise(s) —The location of CAT is 8300 Radio Acknowledged and Compliant Rd. Naples, FL 34104 d. On -Board — located / installed on the vehicle. Acknowledged and Compliant 3. Requirements and Contractor's Responsibilities a. Provide and install turn -key on -board video Acknowledged and Compliant surveillance/camera systems on entire bus fleet. b. Provide a camera system with live feed capability, Acknowledged and Compliant event tagging, download tagging for a unified system AngelTrax will be proposing our Vulcan V12 MDVR which has on board all CAT buses. live feed capability, event tagging, download tagging and will unify all CAT Bus systems to be the same model and software Q&A 19. 20-7812- Collier Area Transit Onboard Security system. Live Feed will require our PR08CMS Software, Cameras Hosted Server, and MotoTrax— CD. Client will need to supply Requirements and Contractor's Responsibilities - a Cradle point Cellular Modem on each vehicle with an active "Provide a camera system with live feed capability, Data Plan. Our Driver's Panic button is supplied as standard event tagging, and download tagging for a unified equipment at no extra charge for added value. This button system on board all CAT buses." allows the driver to mark the recorded video for review later Question #1: Will CAT be providing their own cellular as an alarm. plan, or are we responsible for including data rates and plans in our pricing? Question #2: Does CAT have existing LTE routers on board the vehicles we are to integrate with for wireless and cellular networking, or are we responsible for including this hardware in our proposal?- Dec 30, 2020 10:11:36 AM CST Answer- Dec 30, 202010:27:34 AM CST Answer to Q#1: CAT is providing the wireless 11Page AngelTrax page 42 (AngelTrax 2020 Proposal } Spec Matrix Approved Date connection. Answer to Q#2: CAT has cradle point routers on board the vehicles that will be used for cellular connection. c. Proposals should include camera specifications, Acknowledged and Compliant cabling requirements, equipment installation, system AngelTrax is including in our pricing our Installation, Un- testing to make up a video management system for Install, and a CP4 Touchscreen Monitor for use during the ease of use by management and operations. Installation, testing, and adjustments. d. Proposal should include the removal and safe Acknowledged and Compliant disposal of current on -board video components. CAT AngelTrax is including Un-Install (Cut and Tuck) pricing in our reserves the right to retain any of the removed proposal. We will also provide screws and plugs as needed to components. All hard drives and electronic media cover holes. removed are to be accounted for and turned over to CAT for secure and proper disposal. Q&A Introduction - "Proposed project cost must be all-inclusive and represent complete installation on the entire existing bus fleet and removal of current on -board video system and components." Question #1: Will a cut and tuck removal be acceptable? Question #2: What would CAT like the Contractor to do with removed equipment and existing holes (if new camera locations differ from existing locations)? - Dec 29, 2020 1:27:12 PM CST Answer - Dec 31, 2020 8:22:07 AM CST Answer to Q#1: Yes, that is acceptable. Answer to Q#2: Holes are expected to be patched appropriately to fill and disguise. Regarding removed equipment, please refer to Section 3 of the Detailed Scope of Work. e. Contractors shall possess the licenses/permits Acknowledged and Compliant required to perform required installations in the specified jurisdiction. f. Contractor's experience with product must be a Acknowledged and Exceed minimum of five (S) years. AngelTrax is the manufacturer of the proposed equipment and we have just celebrated our 20th anniversary. g. Vendor will be responsible to provide (off- Acknowledged and Compliant premises) standard infrastructure hardware such as AngelTrax is also including pricing on Meraki MR74 Wireless servers, workstations, routers, switches, and wireless Access Points in our pricing for use during downloading of access points that may be identified as part of the clips in the bus yard. AngelTrax is also proposing our Hosted proposal. Vendor shall supply the specifications for these items as part of this proposal. Hosted services Server and PR08CMS software for automatic downloading (off -premises), and all other requirements and costs and archiving. shall be included in the proposal and furnished by the provider, including but not limited to cameras, camera assemblies, and housing; wiring and cabling; Digital Video Recorder; other hardware; cloud -based hosted software; client software; licensing; warranties; and training. h. This proposed system should be a fully off -premise Acknowledged and Compliant hosted, cloud solution. AngelTrax is also including pricing on Meraki MR74 Wireless Access Points in our pricing for use during downloading of clips in the bus yard. AngelTrax is also proposing our Hosted 2 1 P a g e 1.800.673.1788 1 www.angettrax.com I Page 43 Spec Matrix Approved Date Server and PR08CMS software for automatic downloading and archiving. i. CAT will coordinate with the Vendor for removal I Acknowledged and Compliant and installation of the DVR and camera equipment j. The system shall include all necessary hardware and software for camera operation and recording without intervention. k. The system shall include remote wireless video retrieval download scheduling as well as manual retrieval at the DVR Q&A 10. 20-7812- Collier Area Transit Onboard Security Cameras 1. Is it CATS intention to have the vendor supply a wireless network for bulk video downloads at the CAT facility, or is there an existing wireless network? A. If there is an existing wireless network; please describe the environment including the number and type of access points including manufacturer, model number and frequency. B. If the wireless network is to be provided by the vendor, please provide the following information: a) A site map of existing power and Ethernet locations at the facility and/or facilities in which the wireless download will take place. b) Addresses of the facilities c) Do all vehicles return to the same facility to accommodate wireless download each day? If not, please provide estimated number of vehicles for each facility. d) Is connectivity and power readily available to support wireless access points at this/these location(s)? e) Is there currently any existing wireless infrastructure at these location(s)? If yes, please advise make model and frequency type of any on- board or facility APs so that we can determine any potential issues with interference and bandwidth restrictions in our proposal Answer- Dec 17, 2020 5:02:08 PM CST 1. Yes A. Cisco Aironet 15421 Wireless Access Point AIR- AP15421-8-K9 on 2.4 GHz & 5.0 GHz D-Link DAP-3520 on 2.4 GHz & 5.0 GHz Acknowledged and Compliant Acknowledged and Compliant AngelTrax is proposing our PR08CMS Software for remote wireless video downloading and you will be able to retrieve video as needed from the MDVR either by swapping the hard drive tray or by using our included CP4 Touchscreen and a thumb drive inserted into the front mounted USB port. AngelTrax is also including pricing on Meraki MR74 Wireless Access Points in our pricing for use during downloading of clips in the bus yard. AngelTrax is also proposing our Hosted Server and PR08CMS software for automatic downloading and archiving. We are also including our V12SECKEY for connecting the hard drive tray to your local computer. 3 1 P a g e AngeITrax Page 44 { AngelTrax 2020 Proposal } Spec Matrix Approved Date B. a) IT Room exists in the maintenance room that can accommodate network devices b) CAT, 8300 Radio Rd., Naples, FL 34104 c) Yes d) Yes e) See response to A. above Q&A 21. 20-7812- Collier Area Transit Onboard Security Cameras CAT's responses to the questions pertaining to wireless are unclear. CAT states that they have existing access points but also state that vendors are responsible for providing access points. Please clarify the following: Question #1: Are there existing access points we are to utilize for wireless downloading? Question #2: How many existing access points does CAT currently have? Question #3: Will CAT also provide a heat map/site map showing the number of existing access points installed and their locations? Question #4: Does CAT anticipate the vendor to add additional access points to the existing wireless infrastructure?- Dec 30, 2020 10:34:54 AM CST Answer- Dec 30, 2020 2:17:57 PM CST Answer to Q#1: No, the current access point will be replaced in the near future. Answer to Q#2: 2 Access Points currently. Answer to Q#3: Not necessary since they will not be used. Answer to Q#t4: Yes. I. The system shall provide an automated process for Acknowledged and Compliant requesting and accessing videos, and full health Our PR08CMS Software will allow automatic downloading of monitoring from a web based dashboard. video clips when the vehicle returns to the bus yard via Wi-Fi or can download video clips instantly if using Cellular (based on settings). You may also schedule Tasks for the system to download requested video. PR08CMS will show a Health Summary of the MDVR but our MotoTrax software will allow you to view a comprehensive listing of the MDVR health. m. System shall have the capability of scaling Acknowledged and Compliant between the highest resolution of at least 1280x960 AngelTrax V12 with 8 cameras will record on the SSD2TB or better and 10-15fps minimum, to maximize Solid State Hard Drive for 396 hours total. Using our 1080p storage space. Proposal shall provide a matrix to High Definition and Sub -Stream recording method will allow indicate resolution to capacity ratio. 107 hours of 1080p HD and 288 hours of Sub -stream recording. Recording will be at 13fps on each camera to conserve space on the hard drive. 4 1 P a g e 1.800.673.1788 1 www.angettrax.com I Page 45 Spec Matrix Approved Date n. The DVR shall retain recordings for a minimum of Acknowledged and Compliant 30 days on the on -board video recorder. AngelTrax V12 with 8 cameras will record on the SSD2TB Solid State Hard Drive for 396 hours total. Using our 1080p High Definition and Sub -Stream recording method will allow 107 hours of 1080p HD and 288 hours of Sub -stream recording. Recording will be at 13fps on each camera to conserve space on the hard drive. o. System shall include an operator's panic button to Acknowledged and Exceed record video at a resolution of 1280x960 or better at AngelTrax MDVRs are supplied with our Driver's Panic 15fps minimum on the operator's left console. Button as standard equipment. This button is normally mounted within sight of the driver so that they can easily mark the hard drive for later review and so that the driver can see the ring of LEDs around the button. If the ring is glowing Green then all is recording as it should. If not illuminated then there is trouble with the MDVR system that requires it to be checked. Our Panic button and harness is supplied at no charge with the purchase of our MDVRs. AngelTrax will be recording at 1080P (1920x1080) resolution at 10 to 15fps. p. System shall provide video data in a manner Acknowledged and Compliant consistent with the conveyance of video forensic AngelTrax MDVRs require our PRO8 playback software which evidence. Video must fairly and accurately represent will show our watermark which will validate the recording what it depicts. It must be self -verifying providing a that it has not been tampered with. If altered in any manner detailed enough picture of the scene for a witness to confirm that the area is accurately depicted. the watermark disappears and renders the video invalid. Our PRO8 software can export photos and video clips for use during prosecution. q. System shall allow the user to record streaming Acknowledged and Compliant video in an industry -standard format that can be viewed on a standard DVD player or other common computer media. Formats are to include H.264, video compression, and mpeg-4. r. System shall allow the user to capture still pictures Acknowledged and Compliant in multiple formats. s. System shall provide a date and time stamp Acknowledged and Compliant option. Time and Date stamp embedded into video metadata and can be made invisible for clearer image of evidence. Date and Time will be updated through GPS Satellite sync each time the MDVR boots up for accuracy. t. System shall continue recording 15-30 minutes Acknowledged and Exceed after vehicle ignition is switch off. Our AngelTrax MDVRs can be set to record up to 24 hours after ignition off is sensed. This is user selectable and will be setup during installation. u. Proposal shall include as an option, additional Acknowledged and Variable hardware, software, and licensing for the System to AngelTrax receives this information from using the CANBUS interface with the bus J1939 communication system connection and our MotoTrax Software. Information we can to record, and display (synchronized with video gather is dependent on manufacturer's protocols. playback), metadata including but not limited to LH Turn, RH Turn, brake pressure, and accelerator pedal position. Q&A6. 20-7812- Collier Area Transit Onboard 5 1 P a g e AngelTrax Page 46 (AngelTrax 2020 Proposal ) Spec Matrix Approved Date Security Cameras RFP Requirement(s) Regarding 11939: Please advise the data that is required from the J1939. Answer As stated in the scope, the proposal shall include as an option, additional hardware, software, and licensing for the System to interface with the bus J1939 communication system to record, and display (synchronized with video playback), metadata including but not limited to LH Turn, RH Turn, brake pressure, and accelerator pedal position. v. System shall record and playback with video, Acknowledged and Compliant latitude, longitude, direction, speed, acceleration x, AngelTrax is including our TRIMDANT Antenna for use with acceleration, and acceleration z. Wireless technology and with recording GPS information which includes heading, speed, longitude, latitude, date, and time stamp. The Vulcan V12 also has a built-in G-Force sensor to record Hard Acceleration, Hard Braking, Hard Turns, and Impacts. w. The system shall include all -color digital cameras Acknowledged and Compliant with Infrared (IR) illuminators, control system, and a All AngelTrax cameras have I LEDs for low/no light recording storage device. The system shall have the recording. AngelTrax includes our Driver's Panic button that capability of marking and saving an event as will be mounted near the driver so he/she can mark an specified by CAT. It shall have GPS daily time synchronization capability. The system module shall event. We are including our TRIMDANT antenna for date and be located in the radio box. time sync. AngelTrax will install our system in radio box as requested. x. The cameras shall be mounted to provide a clear Acknowledged and Compliant view of the entire passenger compartment and be protected to prevent tampering and vandalism. Outside cameras shall be securely installed and properly sealed to prevent water intrusion. y. The system shall have a minimum 2.0 TB Hard Disk Acknowledged and Compliant Drive (Solid State Drive recommended) with AngelTrax is including our SSD2TB Solid State Hard Drive and redundancy such as raid 1 or equivalent and a we are also including our SD64GB SD Card for redundant recording capacity of no less than 30 days. The backup of the hard drive. system shall have the capability to switch recording to another device if a hard drive malfunctions or AngelTrax V12 with 8 cameras will record on the SSD2TB becomes defective. The system shall be Solid State Hard Drive for 396 hours total. Using our 1080p programmable to automatically tag events, to High Definition and Sub -Stream recording method will allow include panic button activation or a hard 107 hours of 1080p HD and 288 hours of Sub -stream deceleration/impact. The system shall include GPS, recording. Recording will be at 13fps on each camera to and 3-axis accelerometer. Tagged events shall be conserve space on the hard drive. stored, and available through both wireless AngelTrax includes our Driver's Panic button that will be download (Wi-Fi 802.11n) and manual retrieval of the DVR. mounted near the driver so he/she can mark an event. We are including our TRIMDANT antenna for date and time sync. Q&A 20.20-7812- Collier Area Transit Onboard The Vulcan V12 also has a built in G-Force sensor to record Security Cameras Hard Braking, Hard Acceleration, Hard Turns, and Impacts. Requirements and Contractor's Responsibilities- These can be set as events for download and review "The system shall have a minimum 2.0 TB Hard Disk depending upon client's needs. Drive (Solid State Drive recommended)" Question: Will CAT change this specification to only accept 2 TB Solid State Drives, Hard Disk Drives are not acceptable?- Dec 30, 2020 10:23:03 AM CST 6 1 P a g e ................................................................................................................. ..................... 1.800.673.1788 1 www.angettrax.com I Page 47 Spec Matrix Approved Date Answer- Dec 30, 2020 2:12:23 PM CST CAT will not change the specifications but encourages vendors to propose solid state as its solution, as already stated. z. The vehicle shall be equipped with an HD (high- Acknowledged and Compliant definition) DVR and eight (8) HD (high -definition) 32 Fixed Route Buses digital cameras, according to the diagrams on Cameral—HD3600V—Driver's View —VULBR100—HD4CBL "Attachment A" (Fixed Route and Para Transit Camera 2 — HD2500V — Driver to Door— HD4CBL buses). Camera 3 — HD2500V — Front to Rear — H D9CBL Camera 4 — HD2100V — Facing Down View of Fair Box — HD9CBL Camera 5 — HD2500V — Mid Facing Rear Door— HD12CBL Camera 6 — HD2500V — Ext. Rear View — HDI8CBL Camera 7 — HD3600V — Front to Rear Ext. Curb Side — HDI2CBL Camera 8 — HD3600V — Front to Rear Ext. Street Side — HD9CBL 39 Para Transit Buses Camera 1— HD3600V — Driver's View — VULBR100 — HD4CBL Camera 2 — HD2500V — Driver to Door— HD4CBL Camera 3 — HD2500V — Front to Rear — H D9CBL Camera 4 — HD2100V — Facing Down View of Fair Box — HD9CBL Camera 5 — HD2500V — Facing Rear Lift Door — HD12CBL Camera 6 — HD2500V — Ext. Rear View — HDI8CBL Camera 7 — HD3600V — Front to Rear Ext. Curb Side — HDI2CBL Camera 8 — HD3600V — Front to Rear Ext. Street Side — HD9CBL 4. Product Guarantee and Warranty a. Materials and workmanship hereinafter specified Acknowledged and Exceed and furnished shall be fully guaranteed by the AngelTrax is including our 5 year system warranty at no Camera Manufacturer for three (3) years from charge as added value to our client. transfer of title against any defects. The Vendor shall AngelTrax is committed to providing the best and most correct defects that may occur as the result of faulty workmanship within first year after installation and efficient customer service in the mobile surveillance acceptance by CAT, at no additional cost to CAT. The industry. AngelTrax technical support is free of charge, Vendor shall promptly, at no cost to CAT, correct or whether the call is the result of a warranty or non -warranty re -perform (including modifications or additions as issue. necessary) any nonconforming or defective work within first year after completion of the project of At the onset of any problem, please do not hesitate to which the work is a part. The period of the Vendor's contact our Technical Support Department via phone at warranty lies) for any items herein are not exclusive remedies, and CAT has recourse to any warranties of 1.800.673.1788, Monday through Friday from 8:00 a.m. to additional scope given by the Vendor to CAT and all 5:00 p.m. CST. AngelTrax's Technical Support Department other remedies available at law or in equity. The can also be reached via the Contact Us form on the Vendor's warranties shall commence with AngelTrax Website (www.angeltrax.com/contact). Complete acceptance of/or payment for the work in full. the form, indicating "Technical Support" as the "Reason for Contact." A technician will be notified immediately and respond to your inquiry as soon as possible. 7 1 P a g e AngelTrax Page 48 (AngelTrax 2020 Proposal } Spec Matrix Approved Date The majority of product technical issues are resolved within the initial phone call or email conversation. If additional assistance is required AngelTrax technicians can log into your computer remotely and show you step-by-step how to correct the issue. In such cases, our technician will direct you to the link highlighted above on the AngelTrax Support page to initiate the remote log in process. If the issue requires an AngelTrax Field Engineer to perform a site visit, this will be initiated by the Technical Support Department and the site visit will be scheduled as soon as possible. If a product must be repaired or replaced, AngelTrax will immediately ship the necessary products to you via overnight shipping to ensure the least possible downtime (unless another shipping method is specified). If warranty service becomes necessary, contact AngelTrax's Technical Support Department by phone at 1.800.673.1788 or through the "Contact Us' form on the AngelTrax website (www.angeltrax.com/contact) and request a Return Merchandise Authorization (RMA) number. b. The Vendor shall pass along to CAT any additional Acknowledged and Compliant warranties offered by the manufacturers, at no additional costs to CAT, should said warranties extend beyond the one-year period specified herein. 5. Training a. The Vendor shall submit a training plan that Acknowledged and Compliant describes the procedures that will be employed to Please see our including Training plan in our proposal. adequately accomplish training related to the implementation and full utilization of the system. b. Training shall be provided to personnel designated Acknowledged and Compliant by CAT within 15 business days from the completed installation and acceptance date. Training for all hardware and software must be provided on -site and shall at a minimum include: i. Name and phone number of the person Acknowledged and Compliant responsible for training for six months. Billy Ernst— Product Training Specialist Cell Number - 334-714-7211 ii. How to install or setup a computer as a viewing Acknowledged and Compliant station. iii. How to operate the camera software in order to Acknowledged and Compliant zoom, pan and focus. iv. How to record and retrieve data. Acknowledged and Compliant v. How to search and retrieve pre-recorded video Acknowledged and Compliant information according to time stamps. vi. How to search and retrieve pre-recorded video Acknowledged and Compliant from the server. vii. How to remove and reinstall the camera from the Acknowledged and Compliant casing. 8 1 P a g e 1.800.673.1788 1 www.angettrax.com I Page 49 Spec Matrix Approved Date viii. How to secure and remove the power source. Acknowledged and Compliant ix. How to setup and configure the live feed video Acknowledged and Compliant management software for event tagging, and event downloads. c. The Vendor shall provide a contact person and Acknowledged and Compliant phone number to assist CAT with any technical Tommy Barrett —Technical Support Manager questions. The Vendor shall include in the cost 334-692-4600 ext. 4619 training post -implementation. AngelTrax technical support is offered free of charge for as long you use our products and software. 6. Technical Support a. CAT requires that the Vendor offer one full year of Acknowledged and Exceed full technical support as part of its total project cost AngelTrax technical support is offered free of charge for as proposal. This technical support shall include, but long you use our products and software. Our Tech Support not necessarily be limited to: Department is available 24/7 using the method below for contact. At the onset of any problem, please do not hesitate to contact our Technical Support Department via phone at 1.800.673.1788, Monday through Friday from 8:00 a.m. to 5:00 p.m. CST. AngelTrax's Technical Support Department can also be reached via the Contact Us form on the AngelTrax Website (www.angeltrax.com/contact). Complete the form, indicating "Technical Support" as the "Reason for Contact"A technician will be notified immediately and respond to your inquiry as soon as possible. i. Phone and email support with service Acknowledged and Compliant technician/engineer during all normal administrative business hours maintained by CAT. ii. Provision of diagnostics/repairs via remote control Acknowledged and Compliant access to system hardware/software. The majority of product technical issues are resolved within the initial phone call or email conversation. If additional assistance is required AngelTrax technicians can log into your computer remotely and show you step-by-step how to correct the issue. In such cases, our technician will direct you to the link highlighted above on the AngelTrax Support page to initiate the remote log in process. iii. On -site technical support when required. Acknowledged and Compliant If the issue requires an AngelTrax Field Engineer to perform a site visit, this will be initiated by the Technical Support Department and the site visit will be scheduled as soon as possible. If a product must be repaired or replaced, AngelTrax will immediately ship the necessary products to you via overnight shipping to ensure the least possible downtime (unless another shipping method is specified). iv. Product upgrades new releases, patches, etc. Acknowledged and Exceed when issued by the Vendor throughout the first five All software and hardware patches are at no cost to the (5) years of implementation. The product upgrades, client for as long as our products are in use. AngelTrax has new releases, patches, etc. for year 1 must be never charged for any patches, firmware, or software included in the Vendor's total project cost. The 9 1 P a g e AngelTrax Page 50 { AngeLTrax 2020 Proposal } Spec Matrix Approved Date product upgrades, new releases, patches, etc. for upgrades in our 20 year history. years 2 through 5 should be included as additional price options in the proposal. 7. Installation, Testing, and Acceptance Once the Vendor receives a notice to proceed, they Acknowledged and Compliant shall develop a detailed schedule of implementation Please see our Sample Implementation plan in our proposal of the solution. for an overview of how we proceed once your PO and notice to proceed has been received. a. Access to CAT Location i. Throughout the period of software installation, CAT Acknowledged and Compliant shall designate a local project manager to coordinate the Vendor's local installation efforts. All contact with the purchaser regarding project matters, site visits, project schedule, training, etc. shall be coordinated through CAT's project manager. b. Installation i. The Vendor's implementation schedule shall Acknowledged and Compliant document major milestones during the Please see our Sample Implementation plan in our proposal development, customization, and installation phases for an overview of how we proceed once your PO and notice of the project. to proceed has been received. ii. Upon completion of the installation phase, the Acknowledged and Compliant Vendor shall notify CAT in writing, of the readiness of the system installation for testing. iii. The Vendor may stage installation to best ensure Acknowledged and Compliant compatibility of all integrated scheduling products. c. Action Item List (AIL) i. The Vendor will maintain an Action Item List (AIL), Acknowledged and Compliant with each item numbered and indicating the date generated, item description, assigned person, date resolved and ongoing notes on resolution. d. Testing i. Upon notification that the system is ready for Acknowledged and Compliant testing; the purchaser and the Vendor will schedule a date for performance testing. Testing shall commence when notified by the Vendor that the software is ready for testing. ii. On -Site Representation: • Vendor shall have the Project Manager Acknowledged and Compliant and/or a duly qualified software engineer on -site during the initial testing of all software products. iii. Testing Period • CAT shall operate the system in test mode Acknowledged and Compliant for a minimum of two weeks, up to a maximum of 30 days, during the testing period. During this time, CAT shall compile a list of issues, bugs, software glitches, hardware mal-function etc., that shall be the responsibility of the Vendor to correct during an additional 30-day period. iv. Errors, Corrections, and Fixes • If, after testing, the system does not Acknowledged and Compliant perform to specifications or Vendor 101Page 1.800.673.1788 1 www.angettrax.com I Page 51 Spec Matrix Approved Date representations, Vendor shall be given 30 days after notification of the problem to remedy the issue. v. Final Testing • Upon satisfactory fix of all software bugs Acknowledged and Compliant and or hardware malfunction, integration problems, etc., CAT will again commence a final 30-day testing period to verify that the Vendor has addressed the identified problems. vi. Acceptance • After final testing is completed to the Acknowledged and Compliant satisfaction of CAT, the County's Contract Administrator will send notice of acceptance to the Vendor. 8. Minimum Technical Specifications a. Digital Video Recorder (DVR) System minimum Specifications are as follows: i. The DVR shall record a minimum of 8 video Acknowledged and Compliant channels simultaneously up to 12, with 8 analog high AngelTrax will be proposing our Vulcan V12 MDVR which has definition (AHD) camera channels and 4 IP camera live feed capability, event tagging, download tagging and will channels. unify all CAT Bus systems to be the same model and software system. ii. The 8 AHD channels shall be capable of 1920 x Acknowledged and Compliant 1080 (1080P) at 30 FPS. AngelTrax V12 with 8 cameras will record on the SSD2TB Solid State Hard Drive for 396 hours total. Using our 1080p Q&A 22.20-7812- Collier Area Transit Onboard High Definition and Sub -Stream recording method will allow Security Cameras 107 hours of 1080p HD and 288 hours of Sub -stream Minimum Technical Specifications -'The 8 AHD recording. Recording will be at 13fps on each camera to channels shall be capable of 1920 x 1080 (1080P) at conserve space on the hard drive and to reach 30 days of 30FPS." recording before overwrite begins. Question: Will CAT accept 8 AHD channels that can record 1080p @ 10fpsor720p @ 30fps? Recording at 1080p takes up a lot more storage space and will take up more bandwidth when wirelessly offloading footage.- Dec 30, 2020 10:58:10 AM CST Answer- Dec 30, 2020 2:27:27 PM CST The Proposer must justify the recommended change. iii. The DVR shall provide a selectable frame rate Acknowledged and Compliant from 1 to 30 frames per second per channel. iv. The DVR shall provide adjustable quality settings Acknowledged and Compliant on each channel of 10 to 100%. v. The DVR shall provide resolution, frame rate, and Acknowledged and Compliant quality settings configurable independently for each video channel. vi. The DVR shall record a separate audio channel Acknowledged and Compliant with each video channel. vii. The DVR shall support data storage on 2.5" Acknowledged and Compliant mobile ruggedized hard drives. viii. The DVR hard drive shall connect to a PC or Acknowledged and Compliant 111 Page AngelTrax Page 52 { Angeffrax 2020 Proposal } Spec Matrix Approved Date laptop via a USB cable supporting up to USB 3.0. We are including our V12SECKEY to allow you to connect the hard drive tray to your pc for review. ix. The DVR shall be able to transfer recorded video Acknowledged and Compliant and audio to a removable USB Flash drive. x. The DVR shall provide alarm event tagging for Acknowledged and Compliant automatic/manual download and to provide fast access to alarm events during playback. A. The DVR shall provide alarm triggering based on Acknowledged and Compliant panic button, input (brakes, stop arm, etc. - up to S total), vehicle speed, acceleration (collision, hard braking, etc.), orJ1939 data. xii. The DVR shall provide increased frame rate on Acknowledged and Compliant alarm occurrence: up to 30 frames per second. xiii. The DVR shall provide vehicle data, including Acknowledged and Compliant inputs, speed, acceleration, and GPS coordinates stored continuously with video at all times — "black box" data recording functionality. xiv. The DVR shall provide time stamp, vehicle ID, Acknowledged and Compliant camera names, and vehicle data permanently embedded in video data as metadata — no video shall be permanently obscured by text. xv. The DVR shall provide audio, video, and vehicle Acknowledged and Compliant data stored fully synchronized in a proprietary tamper -resistant file format with no known editing method to assure the integrity of video evidence chain of custody. xvi. The DVR shall support the ability to individually Acknowledged and Compliant set the following from each IP camera connected to the recorder: frame rates, image resolution, and data stream bitrate xvii. The DVR shall be capable of increasing camera Acknowledged and Compliant resolution, bitrate, and/or frame rate on an alarm event. xviii. shall have firmware that can be upgraded for Acknowledged and Compliant new functionality. The DVR firmware shall support upgrade directly from the DVR through the USB port. b. DVR (Digital Video Recorder) Features i. The DVR system shall provide a built-in clock- Acknowledged and Compliant calendar accurate to within ±4 minutes per year across the entire operating temperature range (-40°C to +65° C or -40°F to +160°F). ii. The built-in clock -calendar shall include an Internal Acknowledged and Compliant 10-year clock battery for accurate time keeping even when removed from the vehicle. iii. The built-in clock -calendar shall provide an Acknowledged and Compliant embedded time stamp recorded with video as metadata that does not obscure video. iv. The built-in clock -calendar shall provide selectable Acknowledged and Compliant NTP or GPS time synchronization including time synchronization options and GMT offset. v. The built-in clock -calendar shall provide Acknowledged and Compliant customizable automatic Daylight Savings Time adjustment. vi. The DVR system shall provide for local playback Acknowledged and Compliant 121Page 1.800.673.1788 1 www.angettrax.com I Page 53 Spec Matrix Approved Date and configuration. We are including our CP4 Touch screen monitor for local playback viewing and for use in configuration and installation. vii. The DVR system shall provide an optional Acknowledged and Compliant password for DVR configuration and access through local UI, Web UI, and iOS and Android applications, or recorded video playback c. DVR System Connectivity Specifications are as follows: i.The DVR shall at a minimum support the defined Acknowledged and Variable J1939 network monitoring capabilities. The DVR shall AngelTrax receives this information from using the CANBUS communicate diagnostics information including: connection and our MotoTrax Software. Information we can General fault, under/over temperature, under/over gather is dependent on manufacturer's protocols. voltage, camera channel abnormal, and HDD fault. The DVR shall also be capable of receiving vehicle information over the J-1939 CAN -bus interface. Information shall include, but is not limited to, brake pedal position, accelerator position, turn signal status, bike rack status, and wheel chair ramp status. Q&A6. 20-7812- Collier Area Transit Onboard Security Cameras RFP Requirement(s) Regarding J1939: Please advise the data that is required from the 11939. Answer As stated in the scope, the proposal shall include as an option, additional hardware, software, and licensing for the System to interface with the buy J1939 communication system to record, and display (synchronized with video playback), metadata including but not limited to LH Turn, RH Turn, brake pressure, and accelerator pedal position. ii. The DVR can provide its current date, time, offset, Acknowledged and Variable and daylight time setting in response to a date -time AngelTrax receives date and time settings from our built-in query from the J1939 interface. GPS. iii. The DVR can be configured to set its time based Acknowledged and Variable on command from the J1939 interface. AngelTrax receives date and time settings from our built-in GPS. iv. The DVR shall have internal (to the chassis) an Acknowledged and Compliant optional upgradeable, modular wireless communication card. This wireless card shall be compatible with 802.11 AC, AN, BGN transmission bands. v. The DVR shall have a built-in GPS receiver. GPS Acknowledged and Compliant hardware module shall be built in the main DVR We are including our TRIMDANT antenna for use with the assembly. GPS shall track vehicle location GPS receiver to record Speed, Heading, Longitude, Latitude, synchronized with the video. The DVR shall have the Date, and Time Sync. option to synchronize its time with a GPS device or a network time server (NTP). d. Video Review Application Specifications are as Acknowledged and Compliant follows: Q&A 1. 20-7812- Collier Area Transit Onboard 131Page AngelTrax Page 54 { Angeffrax 2020 Proposal } Spec Matrix Approved Date Security Cameras If a criminal incident were to be recorded from these security cameras and personally identifiable information needed to be redacted for legal purposes, how would that redaction take place? Would audio/video redaction software be considered as part of this RFP? Answer Yes, that software can be included as part of your proposal i. Video review software shall provide basic Acknowledged and Compliant functionality including but not limited to play forward, pause and play backwards, play with synchronized audio, move forward frame by frame, move backward frame, fast forward and reverse. ii. The software shall enable the user to save a series Acknowledged and Compliant of individual images to disk/storage media. iii. The software shall support digitally scaling Acknowledged and Compliant recorded video aspect ratio to fill the video display area or locking content to its original aspect ratio by user configuration. iv. The software shall allow time and date searches Acknowledged and Compliant of recorded information. v. The software shall permit incident location via Acknowledged and Compliant time search by direct entry into a time/date field or via drag/drop of a timeline bar vi. The software shall support the following image Acknowledged and Compliant save methods: single image frame to file, multiple frames between times to directory and video file to directory. vii. The player shall support and make visible GPS Acknowledged and Compliant metadata. viii. The player shall support visual tracking of the Acknowledged and Compliant vehicle on a map during video playback. ix. The software shall support writing saved video Acknowledged and Compliant files to removable/writable media: USB, CD, DVD, and Network Location. Supports formats are to include H.264, video compression, and mpeg-4. x. Software shall be able to create a single .exe file Acknowledged and Compliant that contains the player and evidence file. This file can be optionally password protected. e. Centralized Management Software Application Acknowledged and Compliant (Video Playback Software) Specifications are as follows: i. The DVR shall provide facilities for seamless Acknowledged and Compliant integration with the management system. ii. The centralized management software shall enable Acknowledged and Compliant personnel to easily and remotely gather video evidence, monitor live situations, and configure and maintain a video surveillance system consisting of network video recorders and IP video cameras. iii. The video playback software shall provide for Acknowledged and Compliant viewing video from all of the following viewing 141Page ................................................................................................................. ..................... 1.800.673.1788 1 www.angettrax.com I Page 55 Spec Matrix Approved Date sources: Hard drive, SD card, USB thumb -drive, archived video, or remote DVR (playback or live video) iv. The video playback software shall provide for Acknowledged and Compliant video selection by days on the calendar and video segments highlighted by video type (normal or alarm) v. The video playback software shall provide for Acknowledged and Compliant selecting video by month/video segment/time/vehicle location (GPS map). vi. The video playback software shall provide for the Acknowledged and Compliant following playback controls: time slider control with 4 zoom levels (24 hours, 6 hour, 1 hour, or 10 minutes), play, forward/reverse, pause, fast forward/reverse (1X-32X speed), slow forward/reverse (1/2,1/4,1/8,1/16 speed). vii. The video playback software shall provide for Acknowledged and Compliant advanced search of recorded video with included capability to color code inputs for differentiation as reviewing data. viii. The video playback software shall correlate Acknowledged and Compliant search results with their corresponding location on the GPS map such that location of the event will be noted on the map and clicking on the map segment will display the appropriate video for the search result. ix. The video playback software shall provide for GPS Acknowledged and Compliant mapping and display of vehicle location, route, a bread crumb trail and vehicle inputs all synchronized with video playback. x. The video playback software shall provide for GPS Acknowledged and Compliant mapping and search integration. The ability to click on any point within the displayed location/route/bread crumb trail and have the software playback system go directly to the associated recorded video and start playing shall be included as part of the software package. xi. The video playback software shall provide for a Acknowledged and Compliant proprietary file format that saves all video/audio channels and vehicle data in a single file, manual or graphical time/date range selection, automatic or user configured file name and/or location in a proprietary and tamper resistant file. xii. The video playback software shall provide a one- Acknowledged and Compliant step conversion to AVI file, metadata (GPS, etc.) export, with mosaic playback (multiple video channels, one screen). xiii. The video playback software shall provide for a Acknowledged and Compliant Snapshot save tool to save still images from any video screen. Snapshot capability shall be available on all channels of video. xiv. The centralized management software shall Acknowledged and Compliant provide the ability to compare a Reference Image versus the camera's Current Image to see if the camera has been tampered with or altered in anyway 151Page AngelTrax Page 56 (AngelTrax: 2020 Proposal } Spec Matrix Approved Date xv. The centralized management software system Acknowledged and Compliant shall require entry of security credentials to log on and off the client and server management applications. f. DVR Web Browser User Interface (WebUI) Acknowledged and Compliant i. The DVR system shall provide a built in Web UI Acknowledged and Compliant accessed remotely or locally with a standard web browser. ii. The WebUl shall be able to view live video. Acknowledged and Compliant iii. The WebUl shall be able to backup recorded video Acknowledged and Compliant iv. The WebUl shall be able to configure all DVR Acknowledged and Compliant parameters. v. The WebUl shall be able to facilitate firmware Acknowledged and Compliant upgrades. vi. The WebUl shall support HTML5 to allow video Acknowledged and Compliant viewing and playback in multiple web browsers including IE, Chrome, and Safari. g. Diagnostics Acknowledged and Compliant i. The DVR system shall have selectable audible or Acknowledged and Variable visible fault alerts. AngelTrax uses visible fault alerts. ii. The DVR system shall have video loss detection for Acknowledged and Compliant each camera. iii. The DVR system shall detect system and hard Acknowledged and Compliant drive faults. iv. The DVR system shall have multiple system Acknowledged and Compliant indicators on the front panel including power, heater, fault, record, and video loss. v. The optional panic button shall have remote Acknowledged and Compliant record status and fault indicator. vi. The DVR system shall provide an optional output Acknowledged and Compliant module software package to provide status and fault AngelTrax can report using an API or from the MDVR. reporting to third party systems (AVL, etc.). vii. The DVR system shall provide display of current Acknowledged and Compliant firmware versions and available hard disk drive space. 9. Fixed Route Bus Inventory Number of Buses Manufacturer/Model Acknowledged and Compliant 14 Gillig 30' / G29E102R2 12 Gillig 35' / G2761021\14 3 Gillig 40' / G27D102N4 1 Freightliner 30' / Legacy 2 Hometown Trollies/Villagers 32 Total Para Transit Bus Inventory Number of Buses Manufacturer/Model Acknowledged and Compliant 39 Para transit cut -away 161Page 1.800.673.1788 1 www.angettrax.com I Page 57 AngelTrax" _777� _ a.v '--- � R � E S Angel-rraX W i Tested and Proven. A Smart Storage Solution. 12 Channels (8 Channels D1, WD1, 720P up to 1080P + 4 Channels I up to 1080P) 1TB SATA Hard Drive Standard SD Card Slot for Redundant Recording Built-in Wi-Fi Module & G-Force Sensor Dual Streaming Capability Vandal -Resistant, Military -Grade Housing with Locking Front Cover Complimentary Playback Software Driver -Operated Panic Button H.264 Compression Five -Year Limited Warranty A