Loading...
TDC Agenda 01/25/2021COLLIER COUNTY Tourist Development Council AGENDA January 25, 2021 9:00 AM Board of County Commission Chambers Collier County Government Center 3299 Tamiami Trail East, 3rd Floor Naples, FL 34112 Commissioner Andy Solis, Chair Clark Hill, Vice-Chair Susan Becker Amanda Cox Nancy Kerns Kathleen Brock Edward (Ski) Olesky Councilor Jared Grifoni Councilman Michael McCabe All interested parties are invited to attend, and to register to speak and to submit their objections, if any, in writing, to the Council prior to the meeting if applicable. For more information, please contact Jack Wert at (239) 252-2402. If you are a person with a disability who needs any accommodation in order to participate in this proceeding, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Collier County Facilities Management Department located at 3335 Tamiami Trail East, Suite 101, Naples, FL 34112-5356, (239) 252-8380. Public comments will be limited to 3 minutes unless the Chairma n grants permission for additional time. Collier County Ordinance No. 99-22 requires that all lobbyists shall, before engaging in any lobbying activities (including, but not limited to, addressing the Board of County Commissioners before the Board of County Commissioners and its advisory boards, register with the Clerk to the Board at the Board Minutes and Records Department. January 2021 Collier County Tourist Development Council Page 2 Printed 1/19/2021 1. Call to Order 2. Pledge of Allegiance 3. Roll Call 4. Agenda and Minutes A. Changes and Approval of Today's Agenda B. Approval of prior TDC Meeting Minutes 1. November 23, 2020 TDC Meeting Minutes 5. Presentations 6. Consent Agenda - All Matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. Coastal Zone Management B. Beach Park Facilities C. Tourism Division 7. New Business A. Recommendation to approve Agreement No. 21CO1 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for funding reimbursement and support for Collier County Beach Renourishment and Inlet Management Projects and make a finding that this item promotes tourism. B. Recommendation to approve Amendment No. 1 to Agreement 20CO3 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for Dredging of Wiggins Pass, and make a finding that this item promotes tourism. C. Recommendation to approve a Work Order under Contract 18-7432-CZ to provide engineering services for Collier Creek Final Permitting, Design, and Construction Services for time and material not to exceed $179,837.97 to APTIM Environmental & Infrastructure, LLC. and make a finding that this expenditure promotes tourism. January 2021 Collier County Tourist Development Council Page 3 Printed 1/19/2021 D. Recommendation to approve Amendment No. 1 to Agreement 20CO2 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for South Marco Island Beach Nourishment and make a finding that this item promotes tourism and make a finding that this item promotes tourism. E. Recommendation to approve the use of Tourist Development Tax Promotion Funds to support the upcoming March 2021 Sports Tourism Event up to $7,500 and make a finding that this expenditure promote tourism. 8. Old Business A. Preliminary Expenditure and Revenue Review of Tourist Development Tax supported funds for the First Quarter of Fiscal Year 2021 9. Council Member Discussion 10. Marketing Partner Reports A. Marketing Partner Report 11. Tourism Staff Reports A. Tourism Staff Reports 12. Detailed Staff Reports 13. Next Scheduled Meeting A. Next Meeting Date - February 22, 2021 14. Adjournment 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 4.B.1 Item Summary: November 23, 2020 TDC Meeting Minutes Meeting Date: 01/25/2021 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 01/14/2021 10:49 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 01/14/2021 10:49 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/14/2021 10:50 AM Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/14/2021 11:01 AM Tourism Jack Wert Director Completed 01/14/2021 1:34 PM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:09 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:04 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 4.B.1 Packet Pg. 4 November 23, 2020 1 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING Naples, Florida, November 23, 2020 LET IT BE REMEMBERED the Collier County Tourist Development Council in and for the County of Collier, having conducted business herein, met on this date at 9:00 A.M. in a REGULAR SESSION in Building “F” of the Government Complex, Naples, Florida with the Following members present: Chairman: Commissioner Andy Solis Vice Chairman: Clark Hill Susan Becker Kathleen Brock (Zoom) Ed (Ski) Olesky Amanda Cox (Zoom) Michael McCabe (Zoom) Nancy Kerns (Vacancy) ALSO PRESENT: Jack Wert, Tourism Director Paul Beirnes, Deputy Director of Tourism Colleen Greene, Assistant County Attorney Kelly Green, Tourist Development Tax Coordinator 4.B.1.a Packet Pg. 5 Attachment: November 23 (14750 : November 23, 2020 TDC Meeting Minutes) November 23, 2020 2 Any persons in need of the verbatim record of the meeting may request a copy of the video recording from the Collier County Communications and Customer Relations Department or view online. 1. Call to Order – Commissioner Solis Commissioner Solis called the meeting to order at 9:00 A.M. Mr. Wert introduced Paul Beimes as the new Deputy Director of Tourism. 2. Pledge of Allegiance The Pledge of Allegiance was recited. 3. Roll Call A quorum was established. Mr. Olesky moved to allow the Members on Zoom to participate in the meeting due to an extraordinary circumstance. Second by Ms. Becker. Carried unanimously 5 – 0. Mr. McCabe joined the meeting at 10:11 a.m. 4. Agenda and Minutes A. Changes and Approval of Today’s Agenda Mr. Olesky moved to approve the Agenda subjecting to adding Item 7.C – December 28, 2020 meeting status. Second by Mr. Hill. Carried unanimously 7 – 0. B. Approval of prior TDC Meeting Minutes 1. Regular Meeting October 26, 2020 Ms. Kerns moved to approve the minutes of the October 26, 2020 meeting as presented. Second by Mr. Olesky. Carried unanimously 7 - 0. 5. Presentations/Public Comment - (3 minutes each) A. Paradise Coast Sports Complex Presentation Amy Fouty, General Manager of the Sports Complex presented the PowerPoint “Paradise Coast Sports Complex TDC 2020 Q4 & 2021 Look Ahead” noting: • Several events including soccer and other activities have been recently hosted at the Complex. • Future events include the FBU Championships and local events. • The facility is available from Monday thru Thursday from 3:30 p.m. to 10:00 p.m. for use by local private schools, clubs, semi pro teams and others at a fee consistent with the Parks and Recreation rate schedule. • The complex is also available for use by the public at the fitness area, 1K course and walking trails. • On Friday nights, live music and food trucks are available for attendees of events. • Staff only intends to seek TDC funding for events when absolutely necessary. 6. Consent Agenda All matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item(s) will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. Coastal Zone Management None 4.B.1.a Packet Pg. 6 Attachment: November 23 (14750 : November 23, 2020 TDC Meeting Minutes) November 23, 2020 3 B. Beach Park Facilities 1. Recommendation to approve one (1) Collier County Tourist Development Council Grant Application for Beach Park Facilities for Design and Permitting of a Barefoot Beach Ranger Station for Fiscal Year 2021 in the amount of $60,000 and to make the finding that the project expenditures promote tourism. Mr. Wert noted the scope of work includes design and permitting, not construction and the Parks and Recreations Advisory Board recommended the item be approved by the BCC. C. Tourism Division None Mr. Hill moved to recommend the Board of County Commissioners approve the item listed in B.1 of the Consent Agenda and hereby finds the items promote tourism. Second by Ms. Kerns. Carried unanimously 7 – 0. 7. New Business A. Recommendation to approve one (1) Collier County Tourist Development Council Grant Application for Vanderbilt Beach Parking Garage repairs for Fiscal Year 2021 in the total amount of $1,047,059 and to make the finding that the project expenditures promote tourism. Camden Smith, Project Manager presented the above referenced Executive Summary noting: • The garage is in need of repairs to address the following issues: • Failing membrane in an area on the second floor impacting the utility room beneath it. • Spalling and chipping of concrete • Power washing of the entire structure. • Caulking and sealing of concrete in areas. • Refurbishing of the trellis on the top floor including improving separation between aluminum and steel components, adding connector plates and provision of saltwater protections. • The garage is structurally sound and the items are not a safety issue but do require maintenance. During Council discussion, the following was noted maintenance of the garage will always be required, it is anticipated this scope of work will address the areas exposed to the elements reducing the potential for ongoing issues over the long term. Ms. Kerns moved to recommend the Board of County Commissioners approve one (1) Collier County Tourist Development Council Grant Application for Vanderbilt Beach Parking Garage repairs for Fiscal Year 2021 in the total amount of $1,047,059 and finds the expenditure promotes tourism. Second by Ms. Becker. Carried unanimously 7 – 0. B. Recommendation to authorize expenditure of Tourist Development Tax funds for the Clam Pass Maintenance Excavation project in the amount of $123,149.40 for construction and associated engineering, surveying, monitoring, and permitting, authorize the necessary budget amendments, and make a finding that this item promotes tourism. Neil Dorrill, Pelican Bay Services Division presented the above referenced Executive Summary noting: • The area is dredged every 2 – 3 years however sand has recently accumulated at the south bank of the inlet requiring attention prior to the major dredge cycle work. • The scope of work was bid out with two firms providing proposals for the project. 4.B.1.a Packet Pg. 7 Attachment: November 23 (14750 : November 23, 2020 TDC Meeting Minutes) November 23, 2020 4 • The engineering estimate for the project was $99,000 however TSI Disaster Recovery, LLC. quoted a price of $82,500 for the physical aspect of the work. • In addition to the physical work, there are costs for engineering, permitting, pre and post grading and contingencies bringing the total cost to $123,149.40. • It is anticipated a full dredging will be required within a year, however the area will be surveyed and monitored over the upcoming months to determine, what, if any amount of work is required to maintain the Pass to acceptable standards. During Council discussion, the following was noted: • The other bidder quoted a substantially higher price of $142,000 however this may be attributed to a variety factors including the availability of equipment, risk of a first time dealing with the area, etc. • The area is continually monitored including the tidal flows and bathometry to determine any work which may need to be completed to ensure the Pass remains open. Mr. Hill moved to recommend the Board of County Commissioners authorizes expenditure of Tourist Development Tax funds for the Clam Pass Maintenance Excavation project in the amount of $123,149.40 for construction and associated engineering, surveying, monitoring, and permitting, authorize the necessary budget amendments and finds the expenditure promotes tourism. Second by Ms. Becker. Carried unanimously 7 – 0. C. December 28, 2020 TDC Meeting Mr. Wert noted the meeting is scheduled directly after Christmas and historically has been cancelled. Ms. Kerns moved to cancel the regularly scheduled December 28, 2020 meeting. Second by Ms. Becker. Carried unanimously 7 – 0. 8. Old Business None 9. Council Member Discussion Ms. Kerns noted data indicates private jet travel to the area remains active. Mr. Hill recommended the travel report data incorporate a 3-month comparative time frame moving forward to help monitor the marketplace given the experience with the pandemic. Ms. Becker reported the Celebration on 3rd St. begins tonight. Ms. Brock noted the 5th Annual Board parade will be held on December 5th in Everglades City. Ms. Cox recommended the RFP enhancement guidelines be expanded to include assistance with hybrid meetings given the group meetings markets desire for virtual accommodations – Mr. Wert reported the guidelines do include this assistance. Mr. McCabe joined the meeting at 10:11 a.m. 10. Marketing Partner Reports These reports (Marketing Partner Reports - Research Data Services, Paradise Advertising & Marketing, Inc., LHG (Lou Hammond Group), Collier County Tourist Tax Collections, Miles Partners - Website Activity, Digital & Social Media- Paradise Advertising, Book Direct, County Museums) are provided to TDC members on the digital link above to the County website. The Research Data Services report will be presented on a monthly basis, and the other reports will be presented at TDC meetings on an as 4.B.1.a Packet Pg. 8 Attachment: November 23 (14750 : November 23, 2020 TDC Meeting Minutes) November 23, 2020 5 needed basis. TDC members may request a presentation by the Marketing Partner representative or by Tourism staff at each TDC meeting. A. Research Data Services – Anne Wittine The Council requested Staff to develop an analysis of Regional Southwest Airport’s demand during the pandemic in comparison with other similar size destination airports. B. Paradise Advertising – Cyndy Murieta C. Lou Hammond Group – Carlyn Topkin D. Collier County Tourist Tax Collections – Jack Wert E. Miles Partners – Website Activity – Jack Wert F. Digital & Social Media- Paradise Advertising and Zebra Brazil - Jack Wert G. County Museums – Amanda Townsend 11.Tourism Staff Reports Mr. Wert provided the activity reports as necessary (Tourism Staff Reports - Director, Group Sales, Leisure & Travel Trade Sales, Special Markets, Sports Marketing, Public Relations & Communications, Film Office, International Representatives, Visitor Centers)are provided to TDC members on a digital link to the County website and will be presented to the TDC on an as needed basis. TDC members may request a presentation by Tourism staff members at each TDC meeting. A. Director B. Group Sales C. Leisure and Travel Trade Sales D. Sports Marketing E. Public Relations & Communications F. Film Office G. International Representatives H. Visitor Centers 12. Detailed Staff Reports A. Detailed Staff Reports Submitted 13. Next Scheduled Meeting Date/Location – January 25, 2021 – 9:00 a.m. Collier County Government Center, Administration Bldg. F, 3rd Floor, 3299 East Tamiami Trail, Naples, Florida 34112 There being no further business for the good of the County, the meeting was adjourned by order of the chair at 11:48 A.M. COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL _________________________________ Chairman, Commissioner Andy Solis These minutes approved by the Board/Committee on _________________ as presented________ or as amended ___________. 4.B.1.a Packet Pg. 9 Attachment: November 23 (14750 : November 23, 2020 TDC Meeting Minutes) 01/25/2021 EXECUTIVE SUMMARY Recommendation to approve Agreement No. 21CO1 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for funding reimbursement and support for Collier County Beach Renourishment and Inlet Management Projects. OBJECTIVE: To approve Agreement No. 21CO1 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for the reimbursement of coastal maintenance costs for periods ranging from 01/01/2019 to 12/31/2023. CONSIDERATIONS: To approve Agreement No. 21CO1 - Collier Beach Nourishment with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program. This grant will provide for partial cost -share reimbursement of 42.38% for the construction and monitoring for the Vanderbilt, Park Shore and Naples beaches with a total FDEP participation of not to exceed more than $5,888,065.00 (From 1/1/2019 to 12/31/2023). FISCAL IMPACT: Execution of this grant will allow for the reimbursement of approximately $5,888,065.00 for future work performed to maintain our coastal systems. GROWTH MANAGEMENT IMPACT: There is no impact to the growth management plan related to this action. ADVISORY COMMITTEE RECOMMENDATIONS: The Coastal Advisory Committee (CAC) approved this item unanimously with an 8-0 vote on January 14, 2021. The TDC will review this item on January 25, 2021. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: To approve Agreement No. 21CO1 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for the funding reimbursement and support of Collier County Coastal Management Programs and make a finding that this item promotes tourism. Prepared by: J. Gary McAlpin, P.E., Coastal Zone Management, Capital Project Planning, Impact Fees and Program Management Division ATTACHMENT(S) 1. VIII 1 Agreement 21CO1 - Legal (PDF) 7.A Packet Pg. 10 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.A Doc ID: 14577 Item Summary: Recommendation to approve Agreement No. 21CO1 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for funding reimbursement and support for Collier County Beach Renourishment and Inlet Management Projects and make a finding that this item promotes tourism. Meeting Date: 01/25/2021 Prepared by: Title: – Capital Project Planning, Impact Fees, and Program Management Name: Jessica Arencibia 01/06/2021 1:09 PM Submitted by: Title: Division Director - IF, CPP & PM – Capital Project Planning, Impact Fees, and Program Management Name: Amy Patterson 01/06/2021 1:09 PM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/15/2021 8:52 AM Tourism Jack Wert Director Completed 01/15/2021 9:03 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:15 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:09 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 7.A Packet Pg. 11 7.A.1 Packet Pg. 12 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 13 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 14 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 15 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 16 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 17 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 18 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 19 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 20 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 21 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 22 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 23 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 24 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 25 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 26 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 27 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 28 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 29 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 30 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 31 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 32 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 33 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 34 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 35 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 36 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1Packet Pg. 37Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of 7.A.1Packet Pg. 38Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of 7.A.1 Packet Pg. 39 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 40 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1Packet Pg. 41Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of 7.A.1 Packet Pg. 42 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 43 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 7.A.1 Packet Pg. 44 Attachment: VIII 1 Agreement 21CO1 - Legal (14577 : Agreement No. 21CO1 FL Department of Environmental Protection) 01/25/2021 EXECUTIVE SUMMARY Recommendation to approve Amendment No. 1 to Agreement 20CO3 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for Dredging of Wiggins Pass, and make a finding that this item promotes tourism. OBJECTIVE: To approve Amendment No. 1 to Agreement No. 20CO3 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for Collier County Wiggins Pass inlet management. CONSIDERATIONS: FDEP Agreement No. 20CO3 was approved by the Board of County Commissioners (Board) on September 24, 2019 (Item 16.A.3). The purpose of this Agreement was to enter into a cost share reimbursement agreement with FDEP for implementing the Inlet Management Plan for Wiggins Pass approved by FDEP. Amendment No. 1 to this Agreement increases the amount of funding available for reimbursement for Monitoring from $76,500 to $204,530.00 and adds Task 2 (construction) in the amount of $719,040.50. This additional reimbursement is for the Interim dredging of Wiggins Pass which was completed in the Spring of 2020 and the pass monitoring. The execution of the FDEP Beach Funding Assistance Agreement primari ly provides funding assistance for dredging work already completed and, to a lesser extent, monitoring work that is underway, or is to be undertaken in the near future. FDEP has determined that 50% (percent) of the non-federal project costs are eligible for state cost sharing. FDEP’s financial obligation shall not exceed the sum of $923,570.50. for this project. The county’s financial obligation shall not exceed the sum of $923,570.50 or 50% for a total project cost of $1,847,141. ADVISORY COMMITTEE RECOMMENDATIONS: The Coastal Advisory Committee (CAC) approved this item unanimously with an 8-0 vote on January 14, 2021. The Tourist Development Council will review this item on January 25, 2021. FISCAL IMPACT: Approval of this item will allow Collier County to be reimbursed for up to 50% of the total cost to dredge and monitor Wiggins Pass through the latest monitoring event completed in April 2020. This will amount to an additional reimbursement potential of $923,570.50 for work previously completed to date. GROWTH MANAGEMENT IMPACT: There is no impact to the growth management plan related to this action. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: To approve Amendment No 1 to Agreement No. 20CO3 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for Collier County Beach Nourishment and make a finding that this item promotes tourism. Prepared by: J. Gary McAlpin, P.E., Coastal Zone Management, Capital Project Planning, Impact Fees and Program Management Division 7.B Packet Pg. 45 01/25/2021 ATTACHMENT(S) 1. VIII 2 Amendment 1 20CO3 - legal (PDF) 7.B Packet Pg. 46 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.B Doc ID: 14578 Item Summary: Recommendation to approve Amendment No. 1 to Agreement 20CO3 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for Dredging of Wiggins Pass, and make a finding that this item promotes tourism. Meeting Date: 01/25/2021 Prepared by: Title: – Capital Project Planning, Impact Fees, and Program Management Name: Jessica Arencibia 01/06/2021 1:12 PM Submitted by: Title: Division Director - IF, CPP & PM – Capital Project Planning, Impact Fees, and Program Management Name: Amy Patterson 01/06/2021 1:12 PM Approved By: Review: Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/14/2021 11:23 AM Tourism Jennifer Leslie Tourism Division Completed 01/15/2021 8:50 AM Tourism Jack Wert Director Completed 01/15/2021 9:39 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:14 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:09 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 7.B Packet Pg. 47 7.B.1 Packet Pg. 48 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 49 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 50 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 51 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 52 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 53 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 54 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 55 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 56 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 57 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 58 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1 Packet Pg. 59 Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1Packet Pg. 60Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1Packet Pg. 61Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 7.B.1Packet Pg. 62Attachment: VIII 2 Amendment 1 20CO3 - legal (14578 : Amendment No. 1 to Agreement 20CO3) 01/25/2021 EXECUTIVE SUMMARY Recommendation to approve a Work Order under Contract 18-7432-CZ to provide engineering services for Collier Creek Final Permitting, Design, and Construction Services for time and material not to exceed $179,837.97 to APTIM Environmental & Infrastructure, LLC. and make a finding that this expenditure promotes tourism. OBJECTIVE: To obtain professional engineering services and authorization to move forward with the design of Collier Creek Dredge and Erosion Control Structures and project permitting. CONSIDERATIONS: Collier Creek meets the Marco River on the north side of Marco Island in Collier County, Florida, and is flanked to the east by the Ville de Marco West condominium (VDMW) and to the west by a terminal jetty on Marco Point, the eastern end of Hideaway Beach. This creek is used by local boaters and visitors to access Collier Bay, residences and the Esplanade Shoppes on Smokehouse Bay. Residents of Marco Island have raised concerns to Collier County about the safety of boaters navigating through Collier Creek’s entrance and the amount of scouring that is occurring at the VDMW seawall and docks. As sand migrates east from Hideaway Beach, it is overtopping the terminal jetty and infilling the already narrowing entrance to Collier Creek. Collier Creek meets the Marco River at a right angle and strong currents from the river are creating turbulence along the eastern side of the creek entrance at VDMW. A feasibility study to identify the current issues and potential solutions at the Collier Creek entrance was completed by Coastal Planning and Engineering/CB&I in February of 2015. As a result of this feasibility study, the Board of County Commissioners (Board) authorized the development of a master plan for Collier Creek with the first step to stabilize the inlet. This interim dredging was completed in 2016 and addressed these safety concerns for a sufficient period of time to allow the proper investigation and modeling to occur to design a comprehensive long-term solution. On April 24, 2017 the Board approved and authorized staff to negotiate a contract with the top ranked firm CB&I Environmental & Infrastructure, Inc. for subsequent Board approval. CB&I Environmental & Infrastructure, Inc. is a very experienced consultant with extensive experience throughout Collier County. Additionally, CB&I has completed the successful modeling and straightening of Wiggins Pass in 2013. On July 11, 2017 the Board approved Contract 17-7097 with CB&I Environmental & Infrastructure, Inc. to perform a modeling study and permitting services in preparation for advancing towards a formal design effort. This effort will formalize the design and permitting and result in advancing to the construction and final certification of the project. The scope of work for this project includes the following activities: • Final Design and Engineering • Stakeholder and Agency Coordination • Bathymetric and Topographic Design Surveys • Plans, Technical Specifications, and Bidding Assistance • Construction Administration and Observations • Post-Construction Reporting and Certification GROWTH MANAGEMENT IMPACT: There is no impact to the growth management plan related to 7.C Packet Pg. 63 01/25/2021 this action. ADVISORY COMMITTEE RECOMMENDATIONS: The Coastal Advisory Committee approved this item unanimously with an 8-0 vote on January 14, 2021.The Tourist Development Council on will review this item on January 25, 2021. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG FISCAL IMPACT: Funding for this work is budgeted in Fund 195, Tourist Development Tax under project# 90072, Collier Creek Modeling, Jetty Rework and Channel Training. Funding for this work will not be requested for reimbursement from any grantor agency. RECOMMENDATION: To approve a Work Order under Contract 18-7432-CZ to provide engineering services for Collier Creek Final Permitting, Design, and Construction Services for time and material not to exceed $179,837.97 with APTIM Environmental & Infrastructure, LLC, and make a finding that this expenditure promotes tourism. Prepared By: Andrew Miller, P.E., Coastal Zone Management, Capital Project Planning, Impact Fees and Program Management Division ATTACHMENT(S) 1. Work Order Aptim - Collier Creek (PDF) 7.C Packet Pg. 64 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.C Doc ID: 14579 Item Summary: Recommendation to approve a Work Order under Contract 18-7432-CZ to provide engineering services for Collier Creek Final Permitting, Design, and Construction Services for time and material not to exceed $179,837.97 to APTIM Environmental & Infrastructure, LLC. and make a finding that this expenditure promotes tourism. Meeting Date: 01/25/2021 Prepared by: Title: – Capital Project Planning, Impact Fees, and Program Management Name: Jessica Arencibia 01/06/2021 1:15 PM Submitted by: Title: Division Director - IF, CPP & PM – Capital Project Planning, Impact Fees, and Program Management Name: Amy Patterson 01/06/2021 1:15 PM Approved By: Review: Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/14/2021 11:08 AM Tourism Jennifer Leslie Tourism Division Completed 01/15/2021 8:51 AM Tourism Jack Wert Director Completed 01/15/2021 9:38 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:14 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:06 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 7.C Packet Pg. 65 7.C.1 Packet Pg. 66 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 67 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 68 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 69 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 70 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 71 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 72 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 73 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 74 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 75 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 76 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1Packet Pg. 77Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1Packet Pg. 78Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1Packet Pg. 79Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 80 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 81 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 82 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 83 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 84 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 85 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 86 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 87 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 7.C.1 Packet Pg. 88 Attachment: Work Order Aptim - Collier Creek (14579 : APTIM Work Order under Contract 18-7432-CZ) 01/25/2021 EXECUTIVE SUMMARY Recommendation to approve Amendment No. 1 to Agreement 20CO2 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for South Marco Island Beach Nourishment and make a finding that this item promotes tourism. OBJECTIVE: To execute Amendment No. 1 to Agreement No. 20CO2 with the Florida Department of Environmental Protection (FDEP) Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for South Marco Island Beach Nourishment. CONSIDERATIONS: FDEP Agreement No. 20CO2 was approved by the Board of County Commissioners (Board) on September 24, 2019 (Item 16.A.3). The purpose of this Agreement was to enter into a cost share reimbursement agreement with FDEP for South Marco Island Beach Nourishment approved by FDEP. Amendment No. 1 to this Agreement increases the amount of funding available for reimbursement for Monitoring from $48,948.00 to $76,176.00 and adds Task 2 (Design) in th e amount of $20,235.00 and Task 3 (construction) in the amount of $649,932.00. This additional reimbursement is for the South Marco Island Beach Nourishment which was completed in the Spring of 2020 and the FDEP permit required physical monitoring. The execution of the FDEP Beach Funding Assistance Agreement primarily provides funding assistance for nourishment completed and, to a lesser extent, monitoring work that is underway, or is to be undertaken in the near future. FDEP has determined that 26.98% (percent) of the non-federal project costs are eligible for state cost sharing. FDEP’s financial obligation shall not exceed the sum of $746,343.00 for this project. ADVISORY COMMITTEE RECOMMENDATIONS: The Coastal Advisory Committee (CAC) approved this item unanimously with an 8-0 vote on January 14, 2021. The Tourist Development Council will review this item on January 25, 2021. FISCAL IMPACT: Approval of this item will allow Collier County to be reimbursed for up to 26.98% of the total cost to nourish and monitor South Marco Beach through the latest nourishment event completed in April 2020. This will amount to an additional reimbursement potential of $746,343.00 for work previously completed to date. GROWTH MANAGEMENT IMPACT: There is no impact to the growth management plan related to this action. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority of vote for approval. -CMG RECOMMENDATION: To approve Amendment No 1 to Agreement No. 20CO2 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for Collier County Beach Nourishment and make a finding that this item promotes tourism. Prepared by: J. Gary McAlpin, P.E., Coastal Zone Management, Capital Project Planning, Impact Fees and Program Management Division 7.D Packet Pg. 89 01/25/2021 ATTACHMENT(S) 1. VIII 4 FDEP 20CO2 Amendment 1 - Legal (PDF) 7.D Packet Pg. 90 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.D Doc ID: 14676 Item Summary: Recommendation to approve Amendment No. 1 to Agreement 20CO2 with the Florida Department of Environmental Protection Bureau of Beaches and Coastal Systems Beach Management Funding Assistance Program for South Marco Island Beach Nourishment and make a finding that this item promotes tourism and make a finding that this item promotes tourism. Meeting Date: 01/25/2021 Prepared by: Title: – Capital Project Planning, Impact Fees, and Program Management Name: Jessica Arencibia 01/06/2021 1:22 PM Submitted by: Title: Division Director - IF, CPP & PM – Capital Project Planning, Impact Fees, and Program Management Name: Amy Patterson 01/06/2021 1:22 PM Approved By: Review: Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/14/2021 11:21 AM Tourism Jennifer Leslie Tourism Division Completed 01/15/2021 8:50 AM Tourism Jack Wert Director Completed 01/15/2021 9:39 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:14 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:08 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 7.D Packet Pg. 91 7.D.1 Packet Pg. 92 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 93 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 94 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 95 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 96 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 97 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 98 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 99 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 100 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 101 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 7.D.1 Packet Pg. 102 Attachment: VIII 4 FDEP 20CO2 Amendment 1 - Legal (14676 : Amendment No. 1 to FDEP Agreement 20CO2) 01/25/2021 EXECUTIVE SUMMARY Recommendation to approve the use of Tourist Development Tax Promotion Funds to support the upcoming March 2021 Sports Tourism Event up to $7,500 and make a finding that this expenditure promote tourism. OBJECTIVE: To support the hosting cost for sporting event in March 2021 with a goal to attract participants and spectators to Collier County through Sports Tourism. CONSIDERATIONS: Collier County is scheduled to host the following Sports Tourism Event in March 2021. The Tourism Division Sports Marketing Team has attracted this event to our community. The projected hosting costs are based on experience with these same or similar events, the event funding application request, and the projected room nights from the event organizer. Event expenditures are the responsibility of the event organizer to pay in advance. The Tourism Division proposes to reimburse the event organizer for facility rental costs and operating expenses based on the proposed rental cost from the facility and room night visitation delivered to Collier County from the event participants and fans. These expenditures are authorized to be reimbursed through the BCC approved Sports Assistance Program. Staff utilizes the BCC approved Event Application form (attached) to determine the appropriate amount of recommended funding based on a sports tourism industry standard maximum acquisition cost of fifteen dollars per room night. Funding for these sports events are subject to TDC recommendation and Board approval. Naples BMX State Race is scheduled for March 6-7, 2021 for the first time at Golden Gate Community BMX Track. This is a boys and girls BMX bike racing event sanctioned by USA BMX, ages 2 years old to 70 years old. The youngest ages will ride Strider bikes- these unique bikes do not have pedals. The event is projected to attract 700 athletes and to generate 400 room nights in the County, direct visitor spending of $408,406 and TDT revenue of $3,684. The expenses to be paid for the 2021 event will be assistance with facility rental, and operating expenses up to a maximum amount of $6,000 in addition to Parks and Recreation overtime up to a maximum amount of $1,500, paid directly to the Parks and Recreation division. Year Projected March 2021 March 2020 Direct Spending $408,406 No Event TDT Revenue $3,684 Room Nights 1000 projected/approved up to 400 Acquisition Cost $15 (400 x $15= $6,000 FISCAL IMPACT: Funding of up to $7,500 for the March 2021 event is included in the BCC approved FY 21 Tourism Division budget in Fund 184 for Sports Marketing Event support. GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this 7.E Packet Pg. 103 01/25/2021 Executive Summary. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: For the Tourist Development Council to recommend approval of the use of Tourist Development Tax Promotion Funds to support the upcoming March 2021 Sports Tourism Event up to $7,500 and make a finding that this expenditure promotes tourism. Prepared by Nikki King, Sports Marketing Manager ATTACHMENT(S) 1. BMX Funding Event Application 2020 (PDF) 7.E Packet Pg. 104 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.E Doc ID: 14744 Item Summary: Recommendation to approve the use of Tourist Development Tax Promotion Funds to support the upcoming March 2021 Sports Tourism Event up to $7,500 and make a finding that this expenditure promote tourism. Meeting Date: 01/25/2021 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 01/14/2021 10:20 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 01/14/2021 10:20 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/14/2021 10:22 AM Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/14/2021 10:46 AM Tourism Jack Wert Director Completed 01/14/2021 11:59 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:11 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:05 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 7.E Packet Pg. 105 Page 1 of 12 Athletic Event & Tournament Application *Application must be received via email 90 days prior to the first day of the event. Organization Name: Organization Address: City: State: Zip: Organization Phone: Organization Website: Organization Email: ______________________________________________________________________ Non-Profit Tax ID No.: Federal Tax ID No.: Event Director Full Name: _________________________________________ D.O.B.: *Event Director will be the first point of contact in the event of any issues during the event (i.e. medical, safety, altercations etc.). Collier County Parks and Recreation site-lead representative will consult on appropriate facility protocols, but it is the responsibility of the Event Director to regulate the situation. Once the situation has been mediated, the Collier County Parks and Recreation site-lead representative will discuss the appropriate recourse with the Event Director. (Altercations or violations may result in ejecting teams and/or individuals from facility etc.) The below contact information will be used to contact the Event Director during the event. Event Director Email: Event Director Cell Phone: Event Director Home/Business Address: City: State: Zip: Event Name: Sport(s): Dates requested for event: Will you require load-in dates in addition to the above requested dates? Please list schedule of load-in and tear down (Date, Start, & End Time) and details on what will be loaded-in/torn down: (Please note, load-in days may require additional facility rental fees.) Yes _______ No_______ 7.E.1 Packet Pg. 106 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)USA BMX 1645 W. Sunrise Blvd. Gilbert AZ 85233 480-961-1903 usabmx.com 86-0368722 Chris Luna chris@usabmx.com 602-625-3051 Same as above USA BMX Florida State Championship Series Race 7-8 BMX RAcing March 6-7, 2021 X March 4-5. Branding, Registration, etc. john@usabmx.com Page 2 of 12 Vendors Will you be securing any vendors at this event? YES ________ NO ______ Please list the name of the vendor(s), dates, times, and dimensions of set-up. *Please note, a fee may be required for vendors to utilize venue space during the event. 1. Vendors are required to supply their own power. 2. Vendors are required to be fully set-up at least (1) hour prior to competition. 3. No outside food and/or beverage vendors are allowed at Collier County Parks & Recreation as there is an exclusive concessionaire on-site. 4. All vendors must provide a current business license and proof of insurance of at least $1,000,000 in coverage. Facility(s) Type Requesting: (Include number of fields, courts, lake, beach, etc. and type Example – North Collier Regional Park – (1) 9 v 9 Soccer Field) (1) (2) (3) (4) Please, list any other logistical needs (i.e. number of tables, bleachers, chairs, stage, etc.). Please note, a cost may be associated with these requests at the expense of the event organizer, unless agreed upon in writing and excused as an expense by the CVB. Will you require food any on-site concessions? *If yes, please ensure an accurate event schedule is provided to Collier County Parks and Recreation upon request to ensure ample preparation time. Estimated # of Spectators per day of event: Estimated # of Teams: 7.E.1 Packet Pg. 107 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)x Outspoken, JR Express Naples BMX and Adjacent Parking 1960 NA - 700+ BMX racers Page 3 of 12 If using multiple facilities, please provide the information below. *Site Directors must be at least 21 years of age and remain on premises for the duration of the event. Site Director Name & Cell Phone (1): Site Location: Site Director Name & Cell Phone (2): Site Location: Site Director Name & Cell Phone (3): Site Location: Insurance Policy Please provide the appropriate Certificate of Insurance per the guidelines below. Documentation of coverage must be supplied to Collier County Parks and Recreation Staff (15) business days prior to event. The event organizer is subject to a late fee if this documentation is received after (15) business days. Reservation will not be honored without appropriate insurance on file. Please refer to the below for additionally insurance and coverage requirements. Collier County Board of County Commissioners 3299 East Tamiami Trail, Suite 303 Naples, FL. 34112-5746 o Agree to provide certificate(s) of insurance 15 business days prior to event start date “Collier County Board of County Commissioners is an additional insured”. This coverage must remain in effect for the entirety of the event including the following coverages: o General liability requirements as follows: Provide Collier County with proof of a comprehensive General Liability Policy. Limits: $1,000,000.00 Bodily Injury and property damage. $1,000,000.00 Auto, bodily injury, property damage, workers comp, employer’s liability (minimum $100,000) o Agree that Collier County assumes no liability for the recruitment, selection, background screening of non-county special event management, staff, volunteers, coaches, youth leaders, and others. (Please, initial to verify your compliance with the above Insurance Policy) Facility Rental Deposit Policy A deposit of 15% of the total rental fees and charges associated with the event must be paid to Collier County Parks and Recreation within 7 business days of Collier County Parks & Recreation approval. Any event that has not paid the deposit is not considered approved until paid. Collier County Parks and Recreation will apply the deposit towards the event balance, provided the facilities utilized for the event are returned in the same condition as prior to the event. Should any damages or monetary obligations be incurred by the facility (i.e. excessive damage, vandalism etc.), the 15% deposit shall be retained by Collier County Parks and Recreation. (Please, initial to verify your compliance with the Facility Rental Deposit Policy) 7.E.1 Packet Pg. 108 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)JD JD Page 4 of 12 Event Cancellation Policy Please note, if the event is canceled 90 or more days prior to the first requested date of reservation, a full refund will be issued. All event cancellations must be in writing and sent to Casey Doyle at casey.doyle@colliercountyfl.gov In the event the reservation is canceled less than 90 days prior to the first requested date of reservation, a 20% cancellation fee will be retained by Collier County Parks and Recreation and no refund of the deposit will be issued. In the event the reservation is canceled less than 45 days prior to the first requested date of reservation, a 30% cancellation fee will be retained by Collier County Parks and Recreation and no refund of the deposit will be issued. In the event the reservation is canceled less than 15 days prior to the first requested date of reservation, a 50% cancellation fee will be retained by Collier County Parks and Recreation and no refund of the deposit will be issued. If the event is not able to be hosted due to Acts of God (i.e. hurricane), the 15% deposit will be refunded by Collier County Parks and Recreation. Regarding inclement weather, if competition begins on any day, rental fees and event expenses will not be refundable. If the rented areas are deemed unplayable by Parks and Recreation Lead Supervisor and/or weather does not allow for the event to begin, rental fees and expenses associated with the date of cancellation will be refunded. Collier County reserves the right to terminate this Event for any reason with 30 days’ notice to the Event Organizer. Deposit will be refunded in full. No other refunds will be made. (Please, initial to verify your compliance with the Event Cancellation Policy) Facility Parking Policy Please note, all cars parking on Collier County Park property must park within the designated parking areas. This DOES NOT include any grass area, berm, median, or area not conducive with the safety of park users. In addition, destruction of landscaping and/or signs prohibiting parking in certain areas is strictly prohibited. Failure to comply with the above policy and/or failing to comply with the proper parking guidelines as set forth by Collier County Parks and Recreation may result in parking violations being issued to the party in violation and/or towing of vehicles. Please, communicate this policy to individuals associated with the event (i.e. teams, coaches, spectators, vendors etc.) prior to the first event day via email. (Please, initial to verify your compliance with the Facility Parking Policy) 7.E.1 Packet Pg. 109 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)JD JD Page 5 of 12 Venue Rental Request & Approval Policy Venue rental request and/or approved venue requests are subject to relocation to another County facility or cancelled in the event of maintenance, safety issues, scheduling, facility capacity, non- compliance with Collier County guidelines, rules, and laws. This also includes any Acts of God (i.e. hurricane). Any of the above adversities will be communicated to the renter by Collier County staff. Please note after capacity limits are reached on any County venues, multiple facilities must be reserved, paid for and used. Event organizers may also be asked to supply port-o-lets and additional dumpsters at their expense for large events. (Please, initial to verify your compliance with the Venue Rental Request & Approval Policy) Rental Fees & Payment Policy All fees and expenses related with the event are the responsibility of the event organizer to pay. In addition, any field, equipment, and/or facility usage in excess of the approved number of fields, venues, and/or equipment is subject to additional charges at the expense of the event organizer. In the event, it is determined that the event will require more event fields/space after funding assistance has been approved for the event, the additional cost will be the responsibility of the event organizer to remit. Payment of all rental fees and expenses associated with the event are due 7 days prior to the first day of the event. If all fees are not paid then the event will not be honored and will be cancelled. (Please, initial to verify your compliance with the Rental Fees Policy) Weather Policy Inclement weather and/or field conditions will be assessed by the Collier County Parks & Recreation Event Supervisor in accordance with the protocol approved by Collier County. (Please, initial to verify your compliance with the Weather Policy) Event Approval Policy I understand that submitting an application is NOT a guarantee of availability or approval. Approval will be indicated once all signatures below are completed and the County confirms the requested facilities are available in compliance with Parks and Recreation requirements. However, Collier County reserves the right to deny or cancel rental request if the required documentation is not provided and/or if guidelines are not followed as requested by Collier County. This also includes those guidelines set forth in the above application and the Collier County Parks and Recreation Rules & Regulations form. (Please, initial to verify your compliance with Event Approval Policy) 7.E.1 Packet Pg. 110 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)JD JD JD JD Page 6 of 12 INDEMNIFICATION To the maximum extent permitted by Florida law, the EVENT SPONSOR shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys’ fees and paralegals’ fees, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the EVENT ORGANIZER or anyone employed or utilized by the EVENT ORGANIZER in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. The foregoing indemnification shall not constitute a waiver of sovereign immunity beyond the limits set forth in section 768.28, Florida Statutes. _______ (Please, initial to verify your compliance with required Indemnification language) 7.E.1 Packet Pg. 111 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)JD Page 7 of 12 Collier County Sports Tourism Event Funding Application Funding Eligibility Sports Tourism events supported in part by Tourist Development Tax (TDT) funds should promote future overnight visitors to the designation or have a history of attracting overnight visitors who utilize hotels and lodging in Collier County over multiple days throughout the duration of the event. Funding for Sports Tourism events are required to comply with Section 125.0104, Fla. Stat., which states: “To promote and advertise tourism in this state and nationally, and internationally, however, if tax revenues area expended for an activity, service, venue, or event, the activity, service, venue, or event shall have as one of its main purposes the attraction of tourists as evidenced by the promotion of the activity, service, venue, or event to tourists.” The following criteria are required for TDT funding support: Funding Eligibility 1. Fully completed Application must be received 90 days prior to the first day of the event. 2. All applications must be submitted online or via email. No handwritten Applications will be accepted. 3. Event must be more than (1) day in duration. 4. Event must generate a minimum (250) or more room nights within Collier County. 5. Events with national television exposure may be considered for additional funding reimbursement. 6. Event must have a history of attracting significant out-of-county visitors and/or the potential to attract out-of-county visitors. Collier County reserves the right to request proof of room nights, host, and/or hotel references from previous events. 7. Must comply with all Collier County guidelines, rules, safety protocols, and laws. Pre-Event Requirements 1. Applicant must provide proof of insurance coverage as required by Collier County at least 15 days prior to the =first date of the event. 2. Collier County hotels and lodging must be the primary event accommodations. Collier County hotel or other Collier County paid lodging accommodations must be advertised to participants and spectators prior to the event, on the event website and/or via email blasts. 3. Must provide documentation of marketing promotions outside of Collier County for the event that will attract overnight visitors and spectators to Collier County. Naples, Marco Island, Everglades Convention and Visitors Bureau logo and/or website (sportsinparadise.com) must be used in all marketing and/or promotional items as it relates to the event. 7.E.1 Packet Pg. 112 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request) Page 8 of 12 Post-Event Requirements 1. Events that exceed the estimated room nights will receive the maximum amount of reimbursement previously approved. A higher production of room nights than projected will not qualify for additional refund amount but will be considered as part of future funding requests. 2. All expenses (i.e. facility rental) will be paid on a reimbursement basis. The event organizer is responsible for all expenses associated with the event and must provide an invoice from all entities that charged the event organizer for said expenses. Event organizers are subject to Collier County Finance audit prior to payment. 3. Proof of payment (i.e. front and back of cleared check, or credit card receipts and statements will be used as proof of payment, proofs of advertisement, radio scripts, etc.) must be accompanied by an invoice from the entity charging the event organizer for each expense as proof of performance, proof of room night pick-up reports, and an invoice to the CVB for the amount of reimbursement based on actual expenses and room night production. Only the items approved by the Collier County Board of Commissioners on the event application are eligible to be reimbursed. 4. Room night pick-up must be tracked and reported with the submission of a post-event report to Collier County within (10) calendar days after the last day of the event to remain eligible for funding reimbursement. 5. The event must achieve a minimum of 250 room nights within Collier County to receive funding reimbursement. If the room nights generated from the event within Collier County are less than 250 room nights, then the event will not receive event expenses reimbursement. Allowable Expenses 1. Promotional, marketing, and advertising expenses in target markets outside of Collier County. 2. Field rental fees, site rental fees, contracted labor to assist with event (i.e. set-up, breakdown, operational assistance), official/referee fees, equipment rental (i.e. golf carts). Please note, any facility rental, equipment or third-party rental and/or vendor will need to be procured and rented by the event organizer. Event organizers may request reimbursement for such expenses. The Naples, Marco Island, Everglades Convention and Visitors Bureau will not honor reimbursement of any rental or vendor directly affiliated with the event organizer. In certain instances, the BCC may agree to pay an internal Collier County entity directly (i.e. Collier County Sheriff, EMS Naples Police Department, Collier County Parks and Recreation etc.). 3. Sanctioning and/or bid fees directly related to the event Non-Allowable Expenses 1. Food, Beverages, Refreshments. 2. Administrative or general expenses. (i.e. office supplies, copies etc.) 3. Building projects or permanent equipment expenses. 4. Fundraising cost and/or functions. Prize money or purses. 5. Expenses and debts not related to event. 7.E.1 Packet Pg. 113 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request) Page 9 of 12 Review Process by Tourism Division, Tourist Development Council (TDC) and Board of County Commissioners (BCC) 1. Applications will be reviewed to evaluate the impact of the event to Collier County. 2. All proposed funding must be recommended by the Collier County Tourist Development Council and the Collier County Board of Commissioners. Expenses will not be reimbursed unless all elements of the Event Application are strictly adhered to. Event Summary How many years has this event been held? What previous locations have hosted this event? How many participants does this event host historically? How many spectators has this event attracted historically? Please, provide a breakdown of the projected number of participants, team, staff, and media and related hotel room nights for each category. Out- of- Area Youth Participants Local Youth Participants Out-of-Area Adult Participants Local Adult Participants Out-of-Area Staff & Media Local Staff & Media Gender of Participants Number of Teams Age Ranges of Participants Total Projected Room Nights All events seeking CVB funding must be sanctioned in advance by a governing body in Florida or by a National governing body. Documentation of sanctioning must accompany the application. Which organization will be sanctioning this event? How will you be securing Collier County hotel accommodations? If you are contracting with a housing company, please list below. 7.E.1 Packet Pg. 114 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)35+ Sarasota, Orlando, West Palm Beach, Cape Coral, Jacksonville 700+ 2000 420 30 240 10 15 5 75% Male, 25% Female NA 2 - 65 1000 USA BMX USA BMX fulfills all housing in house. Page 10 of 12 Marketing Plan Please, describe in detail the marketing outlets that will be used to promote this event to participants, visitors, and entities outside of Collier County. Please note, Media Plans must be submitted at the time of application and can be emended up to 60 days prior to the first day of the event with the application. PROJECTED EVENT REVENUE: Participant of team Entry Fees $________________ Hotel Rebates Payable to Event Organizer: $________________ Concessionaire Fees $_________________ Event Admission Tickets $ ___________________ Other Event Revenue: $________________ TOTAL EVENT REVENUE $ _______________ PROJECTED EVENT EXPENSES: Please refer to the allowable and non-allowable expenses on page __ of this document to indicate the intended use of Tourist Development Tax (TDT) Funds below. Please, provide (1) item per line. If an item is not outlined below, it will not be considered for funding reimbursement. Allowable expenses will be reimbursed up to the amount approved by the BCC if room night projection is met or exceeded. Allowable Expense Amount Total Amount Requested: OTHER EVENT EXPENSES NOT REIMBURSABLE: __________________________ ____ ______________________ ________ ______________________ ________ _____ _________________________ EVENT GAIN OR (LOSS) $ ___________ __________ 7.E.1 Packet Pg. 115 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)USA BMX promotes events through a multi-module plan including web, social, email and print. The event has been heavily promoted on USA BMX social sites with over 500,000 views. Additionally, the event is being promoted on USA BMX website and membership publication. Website reach is well over 1 million views with print advertising reaching 50,000 households. 28,000 5000 2000 NA NA 35,000 Facility Rental Event Awards (Trophies & Plaques) Officialls Marketing Spend (Print, Web, Social) Contract Labor Sanctioning Fee $29,800 $2,000 $5,000 $3,800 $12,000 $5,000 $2,000 Travel (Flights, Rental Car, Etc.) - $3,500 1700 Page 11 of 12 Post-Event Material Deadline Policy Post-event forms and proof of room nights in Collier County must be submitted within (10) calendar days from the last day of the event. Failure to submit the proper documentation provided by Collier County, may result in forfeiture of County approved funding reimbursement and/or future event dates. (Please, initial to verify your compliance with the Post-Event Material Deadline Policy) Evaluation of Event for Future Dates Policy Upon submission of the post-event and room night materials, Collier County will evaluate the impact of the event in Collier County based on the deliverables outlined by the event organizer in the funding application. Collier County will determine based on said evaluation, the extent of which Collier County will be involved with the event in future years, in terms of event dates and funding. If an event fails to meet the assured impact to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. In addition, if there are any activities, violations, or infractions (i.e. altercations, law enforcement/security detail required, violation of park regulations, county laws, etc.) that are deemed unfavorable to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. Multiple year events will be limited to three (3) years to receive full event expense reimbursement. Beyond the initial three-year term, repeat events will be evaluated on past performance and reimbursement amounts will be reduced by 25% of the initial term amount each year until that amount reached zero. After that period, that particular event will no longer qualify for TDT funding assistance. (Please, initial to verify your compliance with the Evaluation of Event for Future Dates Policy) Hotel & Room Night Guidelines Policy Event organizers are required to provide actual room night pick-up reports from hotels, which housed event patrons in Collier County to Collier County staff within (10) calendar days of the last day of the event. These reports must come from hotel representatives and be printed on official hotel stationery Written emails, excel sheets etc., will not be accepted as valid proof of room nights). In the event a third- party booking agency is used; the same procedure as above applies. Third-party booking agencies must also verify in writing, the accuracy of the reports. Room nights that are not accounted for on pick-up reports as outlined above, will not be considered for inclusion into the room night total for the event. (Please, initial to verify your compliance with the Hotel & Room Night Guidelines Policy) Compliance I hereby certify that the information contained in this application is true and correct to the best of my knowledge and that I have read the Policies and Procedures outlined in the Collier County Sports Tourism Event Funding Application. I will abide by all legal, financial, and reporting requirements as a condition of receiving funds from Collier County. (Please, initial to verify your compliance) 7.E.1 Packet Pg. 116 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)JD JD JD JD Page 12 of 12 Collier County Use Only Rental Fees and Charges Approved facility: Number of fields approved: Field type: Venue Rental Cost (including load-in dates): Additional Rental Cost (i.e. stage, tables, etc.): Total Cost: Expenses to be reimbursed by Tourist Development Tax funds: Expenses to be paid by Event Organization: Event Director Collier County/CVB Representative Printed Name: Printed Name: Title: Title: Signature: Signature: Date: Date: Parks & Recreation Representative Printed Name: Title: Signature: Date: Applications must be sent electronically to be eligible for review. Please send application via email to: Nicole King Naples, Marco Island, Everglades Convention and Visitors Bureau 239-252-4267 Nicole.King@colliercountyfl.gov 7.E.1 Packet Pg. 117 Attachment: BMX Funding Event Application 2020 (14744 : March 2021 Sports Event Funding Request)John David Nicole King Chief Strategy Officer Sports Marketing Mgr 1/8/2021 1/14/2021 John David Digitally signed by John David Date: 2021.01.08 16:14:48 -07'00'KingNicole Digitally signed by KingNicole Date: 2021.01.13 11:27:53 -05'00' 01/25/2021 EXECUTIVE SUMMARY Preliminary Expenditure and Revenue Review of Tourist Development Tax supported funds for the First Quarter of Fiscal Year 2021 OBJECTIVE: Review of Expenditure and Revenue Report for Tourist Development Tax supported funds for the first quarter of FY 21. CONSIDERATIONS: Financial activity subject to Tourist Development Council (TDC) oversight is reviewed on a quarterly basis. The attached report summarizes first quarter expenditures and revenue in a budget to actual format. Fund (184) provides for marketing and promotions expenditures. TDC Program Management Fund (194) provides the personnel and operating budget for overall TDT program administration. Fund (196), the TDC Catastrophe Recovery Fund, by policy maintains a reserve for responding to natural and manmade disasters that negatively impact tourism. Fund (185) supports Beach Engineering and Project Management, and the County Museum is administered through Fund (198). The TDC Museum Grant Program is administered through Fund (193) Capital project funds; (183) Beach Park facilities, (195) Beach Renourishment, and (758) TDC Capital, do not necessarily expend funds in a regular periodic pattern. These funds are best evaluated on a project-by-project basis focusing on progress t oward achieving project schedules. TDT Revenue Bond Series 2018 provided funding for the Paradise Coast Sports & Events Complex. Debt service payments for the Bond are funded by a portion of the 5th cent of TDT levy which is deposited into TDC Capital Fund (758) and transferred to TDC Debt Service Fund (270). Provided in this report is the monthly TDT Collections Report through the period of December. Because the December reporting is received and booked in January, these receipts are not included in the first quarter accounting records. Staff’s estimate of the Covid-19 impact on Tourism and TDT revenue is reflected in the FY 21 TDT revenue budget being established approximately 12% under the prior year budget. At this early point in FY 21, TDT collections are performing modestly better than budgeted. FISCAL IMPACT: This item is for review and comment with no direct fiscal impact. RECOMMENDATION: Staff requests the TDC review the First Quarter FY 21 Expenditure and Revenue Report. This item is for information only. Prepared by: Jack Wert, Tourism Director ATTACHMENT(S) 1. Combined Report wcover (PDF) 8.A Packet Pg. 118 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 8.A Doc ID: 14748 Item Summary: Preliminary Expenditure and Revenue Review of Tourist Development Tax supported funds for the First Quarter of Fiscal Year 2021 Meeting Date: 01/25/2021 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 01/14/2021 10:40 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 01/14/2021 10:40 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/14/2021 10:41 AM Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/14/2021 11:00 AM Tourism Jack Wert Director Completed 01/14/2021 1:36 PM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 9:09 AM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 12:05 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 8.A Packet Pg. 119         Tourist Development Tax Funds  FY 2021 1st Quarter   Budget to Actual Report                                                           8.A.1 Packet Pg. 120 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 Fund / Comm Item Adopted Amended Commit Actual- % Act & Commit Exp * PERSONAL SERVICE 3,111,900 3,068,234 367,817 632,020 32.6% * OPERATING EXPENSE 10,669,900 14,052,772 7,226,318 3,104,324 73.5% * CAPITAL OUTLAY 3,365,100 16,679,516 1,655,812 941,901 15.6% * GRANTS AND DEBT SERVICE 4,030,800 4,030,800 - 2,388,250 59.3% * TRANSFER CONST 589,400 589,400 - 23,720 4.0% * TRANSFERS 6,946,900 6,946,900 - 981,225 14.1% * RESERVES 62,876,500 63,465,741 - - 0.0% Exp Total 91,590,500 108,833,362 9,249,947 8,071,440 15.9% Rev 314300 3% TOURIST DEVE (24,972,100) (24,972,100) - (1,186,011) 4.7% 347310 GROUP TOUR TAXA (1,500) (1,500) - - 0.0% 347311 GROUP TOUR NON (1,500) (1,500) - - 0.0% 347320 COPYING SERVS T (600) (600) - - 0.0% 347321 COPYING SERV NO (1,400) (1,400) - (650) 46.4% 347400 SPECIAL EVENTS (15,000) (15,000) - (50) 0.3% 347911 FACILITY RENTAL (3,000) (3,000) - - 0.0% 347940 FACILITY RENTAL (1,000) (1,000) - - 0.0% 361170 OVERNIGHT INTER - - - (34,119) 0.0% 361180 INVESTMENT INTE (727,000) (727,000) - (112,871) 15.5% 366900 CONTRIBUTIONS (1,000) (1,000) - (136) 13.6% 369300 REIMB FOR PY EX (500) (500) - (19,318) 3863.7% 369629 MISC REV - - - (4,000) 0.0% 369802 REIMB FOR CURRE (1,200) (1,200) - (1,264) 105.4% 481001 TRANS FRM 001 G (450,000) (450,000) - (112,500) 25.0% 481184 TRANS FRM 184 T (1,501,900) (1,501,900) - (375,475) 25.0% 481195 TRANS FRM 195 T (846,000) (846,000) - (211,500) 25.0% 489200 CARRY FORWARD G (60,630,800) (60,630,800) - (85,770,028) 141.5% 489201 CARRY FORWARD O - (17,242,862) - - 0.0% 489900 NEG 5% EST REV 1,286,800 1,286,800 - - 0.0% 481758 TRANS FRM 758 T (3,722,800) (3,722,800) - 0.0% Rev Total (91,590,500) (108,833,362) - (87,827,922) 80.7% (183, 184, 185, 193, 194, 195, 196, 198, 787 & 270) Tourist Development Tax Funded Funds Budget to Actual Report - Expense and Revenue 1st Quarter FY 21 Revenue incl. Carryforward 1st Qtr FY 21 Compare 8.A.1 Packet Pg. 121 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) COLLIER COUNTY TOURIST DEVELOPMENT TAX REVENUE Fund Reporting Fund Adopted Budget Current Annual Forecast Budgeted YTD YTD Actual Variance to Budgeted YTD Beach Park Facilities 183 894,000 894,000 86,139 99,276 13,138 TDC Promotion 184 8,383,100 8,383,100 807,729 930,786 123,057 Non-County Museums 193 477,000 477,000 45,960 52,909 6,949 TDC Admin 194 - 0 0 - - Beach Renourishment 195 9,734,100 9,734,100 937,901 1,080,805 142,904 Disaster Recovery 196 - 0 0 - - County Museums 198 1,917,900 1,917,900 184,794 213,017 28,223 TDC Capital 758 3,566,000 3,566,000 343,592 396,028 52,436 Gross Budget 24,972,100 24,972,100 2,406,114 2,772,821 366,706 Less 5% Rev Res (1,248,600)% over/(under) forecast 15.2% Net Budget 23,723,500 Collections Month Reported Actual Cum YTD % Budget Collected to Date % Variance FY20 Collections % Variance FY19 Collections % Variance FY18 Collections Nov 1,186,011 1,186,011 4.75% -15.14% 21.23% -4.16% Dec 1,586,810 2,772,821 11.10% -23.28% 32.63% -3.20% Jan - 2,772,821 11.10% n/a n/a n/a Feb - 2,772,821 11.10% n/a n/a n/a Mar - 2,772,821 11.10% n/a n/a n/a Apr - 2,772,821 11.10% n/a n/a n/a May - 2,772,821 11.10% n/a n/a n/a June - 2,772,821 11.10% n/a n/a n/a July - 2,772,821 11.10% n/a n/a n/a Aug - 2,772,821 11.10% n/a n/a n/a Sept - 2,772,821 11.10% n/a n/a n/a Oct - 2,772,821 11.10% n/a n/a n/a Total 2,772,821 2,772,821 YTD -20.00%27.50%-3.61% 97.0% 97.0% 97.0%24,972,100 Forecast Budget Comparison 5 Yr History-Cum 5 Yr History- Monthly Budgeted Collections Actual Collections Budget to Actual Variance Forecast Update Nov 4.2% 4.2%1,058,305 1,186,011 127,705 - Dec 9.6% 5.4%1,347,809 1,586,810 239,001 - Jan 18.1% 8.5%2,113,016 - - - Feb 30.8% 12.7%3,183,796 - - - Mar 45.1% 14.3%3,562,928 - - - Apr 63.6% 18.5%4,609,137 - - - May 75.6% 12.0%3,009,090 - - - June 82.2% 6.6%1,636,491 - - - July 87.2% 5.0%1,249,990 - - - Aug 92.1% 5.0%1,241,200 - - - Sept 96.3% 4.1%1,025,231 - - - Oct 100.0% 3.7%935,107 - - - Total 100.0% 100.0%24,972,100 2,772,821 366,706 - % over/(under) budget 15.2% FY 21 TDT Collections Report 31-Dec-2020  $‐  $500,000  $1,000,000  $1,500,000  $2,000,000  $2,500,000  $3,000,000  $3,500,000  $4,000,000  $4,500,000  $5,000,000 NovDecJanFebMarAprMayJuneJulyAugSeptOctMonth Reported Tourist  Development Tax Collection Curve  Budgeted Collections Actual Collections 1/8/20215:11 PM H:\Revenue Report\TDC 2 Receipts FY19 and Forward 8.A.1 Packet Pg. 122 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review)           Tourist Development Tax Funds  FY 2021 1st Quarter   Expenditure and Revenue Report by Fund                                           8.A.1 Packet Pg. 123 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 Fund / Comm Item Adopted Amended Commit Actual- % Act & Commit 183 Exp * OPERATING EXPENSE - 291,039 144,958 12,513 54.1% * CAPITAL OUTLAY - 5,144,621 561,412 941,901 29.2% * GRANTS AND DEBT SERVICE - - - - 0.0% * TRANSFER CONST 26,000 26,000 - 849 3.3% * RESERVES 6,712,500 7,300,641 - - 0.0% Exp Total 6,738,500 12,762,301 706,369 955,263 13.0% Rev 314300 3% TOURIST DEVE (894,000) (894,000) - (42,469) 4.8% 361170 OVERNIGHT INTER - - - (4,826) 0.0% 361180 INVESTMENT INTE (150,000) (150,000) - (16,373) 10.9% 489200 CARRY FORWARD G (5,746,700) (5,746,700) - (11,374,806) 197.9% 489201 CARRY FORWARD O - (6,023,801) - - 0.0% 489900 NEG 5% EST REV 52,200 52,200 - - 0.0% Rev Total (6,738,500) (12,762,301) - (11,438,474) 89.6% 184 Exp * OPERATING EXPENSE 7,382,400 8,475,711 5,584,915 1,557,006 84.3% * TRANSFER CONST 198,000 198,000 - 7,962 4.0% * TRANSFERS 1,972,800 1,972,800 - 493,200 25.0% Exp Total 9,553,200 10,646,511 5,584,915 2,058,168 71.8% Rev 314300 3% TOURIST DEVE (8,383,100) (8,383,100) - (398,094) 4.7% 361170 OVERNIGHT INTER - - - (1,379) 0.0% 361180 INVESTMENT INTE (20,000) (20,000) - (5,351) 26.8% 369300 REIMB FOR PY EX - - - (19,283) 0.0% 489200 CARRY FORWARD G (1,570,300) (1,570,300) - (4,007,512) 255.2% 489201 CARRY FORWARD O - (1,093,311) - - 0.0% 489900 NEG 5% EST REV 420,200 420,200 - - 0.0% Rev Total (9,553,200) (10,646,511) - (4,431,618) 41.6% 185 Exp * PERSONAL SERVICE 731,600 731,600 78,917 137,112 29.5% * OPERATING EXPENSE 221,100 227,640 91,324 42,528 58.8% * CAPITAL OUTLAY 4,000 4,000 - - 0.0% * RESERVES 58,200 58,200 - - 0.0% * TRANSFERS 63,300 63,300 - 63,300 100.0% Exp Total 1,078,200 1,084,740 170,240 242,940 38.1% Rev 361170 OVERNIGHT INTER - - - (177) 0.0% 361180 INVESTMENT INTE (1,000) (1,000) - (608) 60.8% 481195 TRANS FRM 195 T (846,000) (846,000) - (211,500) 25.0% 489200 CARRY FORWARD G (231,200) (231,200) - (381,375) 165.0% 489201 CARRY FORWARD O - (6,540) - - 0.0% Rev Total (1,078,200) (1,084,740) - (593,660) 54.7% 193 Exp * OPERATING EXPENSE 3,600 3,600 1,800 1,800 100.0% * GRANTS AND DEBT SERVICE 300,000 300,000 - - 0.0% * TRANSFER CONST 10,900 10,900 - 452 4.1% * RESERVES 883,600 883,600 - - 0.0% Exp Total 1,198,100 1,198,100 1,800 2,252 0.3% Rev 1st Quarter FY 21 Revenue incl. Carryforward Tourist Development Tax Funded Funds Budget to Actual Report - Expense & Revenue by Fund 1st Qtr FY 21 Compare 8.A.1 Packet Pg. 124 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 1st Quarter FY 21 Revenue incl. Carryforward Tourist Development Tax Funded Funds Budget to Actual Report - Expense & Revenue by Fund 314300 3% TOURIST DEVE (477,000) (477,000) - (22,601) 4.7% 361170 OVERNIGHT INTER - - - (400) 0.0% 361180 INVESTMENT INTE (15,000) (15,000) - (1,666) 11.1% 489200 CARRY FORWARD G (730,700) (730,700) - (877,091) 120.0% 489900 NEG 5% EST REV 24,600 24,600 - - 0.0% Rev Total (1,198,100) (1,198,100) - (901,758) 75.3% 194 Exp * PERSONAL SERVICE 1,106,700 1,058,700 118,324 190,659 29.2% * OPERATING EXPENSE 396,200 451,700 254,974 151,673 90.0% * CAPITAL OUTLAY 7,500 - - - 0.0% * RESERVES 24,300 24,300 - - 0.0% * TRANSFERS 170,300 170,300 - 170,300 100.0% Exp Total 1,705,000 1,705,000 373,298 512,632 52.0% Rev 361170 OVERNIGHT INTER - - - (100) 0.0% 361180 INVESTMENT INTE (2,000) (2,000) - (341) 17.0% 369300 REIMB FOR PY EX - - - (36) 0.0% 481184 TRANS FRM 184 T (1,501,900) (1,501,900) - (375,475) 25.0% 489200 CARRY FORWARD G (201,200) (201,200) - (175,188) 87.1% 489900 NEG 5% EST REV 100 100 - - 0.0% Rev Total (1,705,000) (1,705,000) - (551,139) 32.3% 195 Exp * PERSONAL SERVICE - 4,334 - 25,582 590.3% * OPERATING EXPENSE 1,140,200 3,074,884 579,461 1,110,523 55.0% * CAPITAL OUTLAY 3,351,600 8,759,809 1,049,700 - 12.0% * TRANSFER CONST 227,500 227,500 - 9,245 4.1% * RESERVES 50,748,100 50,748,100 - - 0.0% * TRANSFERS 1,017,700 1,017,700 - 254,425 25.0% Exp Total 56,485,100 63,832,328 1,629,161 1,399,776 4.7% Rev 314300 3% TOURIST DEVE (9,734,100) (9,734,100) - (462,267) 4.7% 361170 OVERNIGHT INTER - - - (24,103) 0.0% 361180 INVESTMENT INTE (500,000) (500,000) - (76,643) 15.3% 369629 MISC REV - - - (4,000) 0.0% 369802 REIMB FOR CURRE - - - (800) 0.0% 489200 CARRY FORWARD G (46,763,000) (46,763,000) - (58,761,716) 125.7% 489201 CARRY FORWARD O - (7,347,228) - - 0.0% 489900 NEG 5% EST REV 512,000 512,000 - - 0.0% Rev Total (56,485,100) (63,832,328) - (59,329,529) 92.9% 196 Exp * OPERATING EXPENSE 501,200 501,200 625 575 0.2% * RESERVES 685,700 685,700 - - 0.0% Exp Total 1,186,900 1,186,900 625 575 0.1% Rev 361170 OVERNIGHT INTER - - - (698) 0.0% 361180 INVESTMENT INTE (8,000) (8,000) - (2,237) 28.0% 489200 CARRY FORWARD G (1,179,300) (1,179,300) - (1,693,254) 143.6% 489900 NEG 5% EST REV 400 400 - - 0.0% Rev Total (1,186,900) (1,186,900) - (1,696,190) 142.9% 198 Exp * PERSONAL SERVICE 1,273,600 1,273,600 170,577 278,667 35.3% * OPERATING EXPENSE 1,018,200 1,019,998 568,261 227,706 78.0% 1st Qtr FY 21 Compare 8.A.1 Packet Pg. 125 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 1st Quarter FY 21 Revenue incl. Carryforward Tourist Development Tax Funded Funds Budget to Actual Report - Expense & Revenue by Fund * CAPITAL OUTLAY 2,000 2,000 - - 0.0% * TRANSFER CONST 42,000 42,000 - 1,823 4.3% * RESERVES (1,100) - - - 0.0% Exp Total 2,334,700 2,337,598 738,838 508,196 53.3% Rev 314300 3% TOURIST DEVE (1,917,900) (1,917,900) - (91,150) 4.8% 347310 GROUP TOUR TAXA (1,500) (1,500) - - 0.0% 347311 GROUP TOUR NON (1,500) (1,500) - - 0.0% 347320 COPYING SERVS T (600) (600) - - 0.0% 347321 COPYING SERV NO (1,400) (1,400) - (650) 46.4% 347400 SPECIAL EVENTS (15,000) (15,000) - (50) 0.3% 347911 FACILITY RENTAL (3,000) (3,000) - - 0.0% 347940 FACILITY RENTAL (1,000) (1,000) - - 0.0% 361170 OVERNIGHT INTER - - - (200) 0.0% 361180 INVESTMENT INTE (1,000) (1,000) - (753) 75.3% 366900 CONTRIBUTIONS (1,000) (1,000) - (136) 13.6% 369300 REIMB FOR PY EX (500) (500) - - 0.0% 369802 REIMB FOR CURRE (1,200) (1,200) - (464) 38.7% 481001 TRANS FRM 001 G (450,000) (450,000) - (112,500) 25.0% 489200 CARRY FORWARD G (36,500) (36,500) - (632,581) 1733.1% 489201 CARRY FORWARD O - (2,898) - - 0.0% 489900 NEG 5% EST REV 97,400 97,400 - - 0.0% Rev Total (2,334,700) (2,337,598) - (838,484) 35.9% 758 Exp * OPERATING EXPENSE - - - - 0.0% * CAPITAL OUTLAY - 2,769,085 44,700 - 1.6% * TRANSFER CONST 85,000 85,000 - 3,389 4.0% * RESERVES 857,200 857,200 - - 0.0% * TRANSFERS 3,722,800 3,722,800 - - 0.0% Exp Total 4,665,000 7,434,085 44,700 3,389 0.6% Rev 314300 3% TOURIST DEVE (3,566,000) (3,566,000) - (169,431) 4.8% 361170 OVERNIGHT INTER - - - (1,988) 0.0% 361180 INVESTMENT INTE (25,000) (25,000) - (6,892) 27.6% 489200 CARRY FORWARD G (1,253,600) (1,253,600) - (4,909,724) 391.6% 489201 CARRY FORWARD O - (2,769,085) - - 0.0% 489900 NEG 5% EST REV 179,600 179,600 - - 0.0% Rev Total (4,665,000) (7,434,085) - (5,088,035) 68.4% 270 Exp * OPERATING EXPENSE 7,000 7,000 - - 0.0% * GRANTS AND DEBT SERVICE 3,730,800 3,730,800 - 2,388,250 64.0% * RESERVES 2,908,000 2,908,000 - - 0.0% Exp Total 6,645,800 6,645,800 - 2,388,250 35.9% Rev 361170 OVERNIGHT INTER - - - (248) 0.0% 361180 INVESTMENT INTE (5,000) (5,000) - (2,006) 40.1% 489200 CARRY FORWARD G (2,918,300) (2,918,300) - (2,956,781) 101.3% 489900 NEG 5% EST REV 300 300 - - 0.0% 481758 TRANS FRM 758 T (3,722,800) (3,722,800) - 0.0% Rev Total (6,645,800) (6,645,800) - (2,959,035) 44.5% 1st Qtr FY 21 Compare 8.A.1 Packet Pg. 126 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review)         Tourist Development Tax Funds  FY 2021 1st Quarter Expenditure Report  Capital Project Funds   Fund (183) Beach Park Facilities   Fund (195) Beach Renourishment and Inlet Management   Fund (758) TDC Capital Fund         8.A.1 Packet Pg. 127 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 Tourist Development Tax Funded Funds Budget to Actual Report - TDC Beach Park Facilities Fund 183 1st Quarter FY 21 Expenditures Fund Prog / Com Item Adopted Budget Amended Budget Commitment Actual Actual & Committed % Consumed ** 33496 FDOT STSD BEACH CI 93,929.39 990.00 4,210.08- 3,220--3.4% ** 80242 Barefoot Beach ADA 285,729.39 20,149.60 5,813.50 25,963 9.1% ** 80330 BarefootBch Bwalk 240,548.55 11,631.95 11,632 4.8% ** 80332 Clam Pass Restroom 8,755.08 8,755.08 8,755 100.0% ** 80333 ClamPass Brdwlk Re 976,805.87 31,791.15 31,791 3.3% ** 80334 ClamPass Trim Mang 38,805.00 0.0% ** 80344 Bareft Boardwlk Re 286,311.80 26,759.80 26,760 9.3% ** 80348 Tigertail Park Imp 597,187.47 17,672.93 17,673 3.0% ** 80372 T-2 Beach Parkg So 81,510.00 0.0% ** 80387 Barefoot Bch Prkg 350,000.00 41,166.00 41,166 11.8% ** 80388 Tigertail Bch Play 200,000.00 184,958.43 184,958 92.5% ** 80390 ClamP Concess AC U 100,000.00 0.0% ** 80391 Vand Bch Boardwlk 334,815.75 6,957.25 4,857.00 11,814 3.5% ** 80396 Barefoot Ranger St 100,000.00 0.0% ** 88038 Tigertail Beach Ba 304,241.70 8,313.00 8,313 2.7% ** 88045 Parking Meters 250,000.00 159,685.90 3,126.26 162,812 65.1% ** 88046 CP Boardwalk Repla 1,187,020.57 187,538.07 944,827.33 1,132,365 95.4% ** 99183 Fund 183 Res/Xfers 6,738,500.00 7,326,640.70 849.37 849 0.0% * TRANSFER CONST 26,000.00 26,000.00 849.37 849 3.3% * RESERVES 6,712,500.00 7,300,640.70 *** Grand Total-Fd Pg/CI 6,738,500.00 12,762,301.27 706,369.16 955,263.38 1,660,783.17 13.0% Projects 183-195-758 1st 21 8.A.1 Packet Pg. 128 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 Tourist Development Tax Funded Funds Budget to Actual Report - TDC Beach Renourishment Fund 195 1st Quarter FY 21 Expenditures Fund Prog / Com Item Adopted Budget Amended Budget Commitment Actual Actual & Committed % Consumed ** 50154 Hurricane Irma 1,000,000.00 0.0% ** 80165 Co Beach Analysis 30,025.30 16,128.00 16,128 53.7% ** 80171 Beach Tilling 30,000.00 113,279.00 0.0% ** 80268 AOlesky Pier Repai 33,413.75 0.0% ** 80288 Wiggns Pass Dredge 25,000.00 37,137.18 0.0% ** 80301 Beach Renourish-Ge 124,724.84 0.0% ** 80321 AOlesky SeaWall Re 260,097.00 12,600.00 12,600 4.8% ** 80366 Coastal Resiliency 150,000.00 266,135.38 46,954.46 2,043.25 48,998 18.4% ** 80378 Tractor Shelter 33,626.76 13,900.00 528.03 14,428 42.9% ** 80407 Jolly Bridge Parce 20,000.00 46,624.60 0.0% ** 88032 Clam Pass Dredge 436,321.99 54,964.00 59,490.00 114,454 26.2% ** 90020 TDC - Administrati 75,000.00 268,964.94 0.0% ** 90033 Near Shore Hard Bo 185,000.00 475,647.29 75,460.69 85,166.61 160,627 33.8% ** 90044 Vegetation Repairs 147,866.11 0.0% ** 90065 FDEP LGFR ANALYSIS 25,000.00 41,329.50 2,574.50 6,881.99 9,456 22.9% ** 90067 PARK SHORE BCH MAI 256,687.58 0.0% ** 90068 NAPLES BEACH ENG 2,000,000.00 2,064,887.09 1,209,974.32 685,151.73 1,895,126 91.8% ** 90069 CLAM PASS BCH MAIN 250,253.44 0.0% ** 90071 MARCO ISLAND S MAI 426,100.67 0.0% ** 90072 COLLIER CREEK JETT 1,100,000.00 4,063,830.48 0.0% ** 90074 North Park Shore B 49,067.22 0.0% ** 90096 Naples Pier Annual 135,600.00 135,600.00 0.0% ** 90297 Shorebird Monitori 25,000.00 115,489.13 1,222.35 1,222 1.1% ** 90527 County/Naples Beac 197,000.00 396,181.78 191,000.00 191,000 48.2% ** 90533 Beach Cleaning 354,200.00 386,840.96 7,938.90 28,140.76 36,080 9.3% ** 90536 County/Naples Beac 170,000.00 325,588.75 188,666.50 76,480.50 265,147 81.4% ** 90549 Doctors Pass Dredg 53,306.77 527,341 0.0% ** 99195 Fund 195 Res/Xfers 51,993,300.00 51,993,300.00 263,670.33 263,670 0.5% * TRANSFERS 1,017,700.00 1,017,700.00 254,425.00 254,425 25.0% * TRANSFER CONST 227,500.00 227,500.00 9,245.33 9,245 4.1% * RESERVES 50,748,100.00 50,748,100.00 0.0% *** Grand Total-Fd Pg/CI 56,485,100.00 63,832,327.51 1,629,161.37 1,399,775.55 3,556,277.58 4.7% Projects 183-195-758 1st 21 8.A.1 Packet Pg. 129 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 Tourist Development Tax Funded Funds Budget to Actual Report - TDC Capital Projects Fund 758 1st Quarter FY 21 Expenditures Fund Prog / Com Item Adopted Budget Amended Budget Commitment Actual Actual & Committed % Consumed ** 50156 Amateur Sports Com 2,769,085.42 44,700.00 44,700 1.6% ** 99758 Fund 758 Res/Xfers 4,665,000.00 4,665,000.00 3,388.61 3,389 0.1% * TRANSFERS 3,722,800.00 3,722,800.00 0.0% * TRANSFER CONST 85,000.00 85,000.00 3,388.61 3,389 4.0% * RESERVES 857,200.00 857,200.00 0.0% *** Grand Total-Fd Pg/CI 4,665,000.00 7,434,085.42 44,700.00 3,388.61 48,088.61 0.6% Projects 183-195-758 1st 21 8.A.1 Packet Pg. 130 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review)                     Tourist Development Tax Funds  FY 2021 1st Quarter   Primary Revenue Sources                                                 8.A.1 Packet Pg. 131 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 1/12/2021 Tourist Development Tax Funded Funds Budget to Actual Report - Revenue Category Summary 1st Quarter FY 21 TOURIST DEVELOPMENT TAX REVENUE Fund / Comm Item Adopted Budget Amended Budget Commitment Actual % Enc/Act * 183 TDC BEACH PARK FAC 894,000.00- 894,000.00- 42,468.66-4.8% * 184 TDC TOURISM PROMO 8,383,100.00- 8,383,100.00- 398,093.91-4.7% * 193 TDC MUSEUM NON COUNTY 477,000.00- 477,000.00- 22,600.62-4.7% * 195 TDC - BEACH RENOUR 9,734,100.00- 9,734,100.00- 462,266.57-4.7% * 198 MUSEUM 1,917,900.00- 1,917,900.00- 91,149.65-4.8% * 758 TDC CAPITAL PROJECTS 3,566,000.00- 3,566,000.00- 169,431.11-4.8% Total 24,972,100.00- 24,972,100.00- 1,186,010.52- 4.7% Carryforward Summary (preliminary) Fund / Comm Item Adopted Budget Amended Budget Commitment Actual % Enc/Act * 183 TDC BEACH PARK FAC 5,746,700.00- 11,770,501.27- 11,374,806.00 -96.6% * 184 TDC TOURISM PROMO 1,570,300.00- 2,663,610.67- 4,007,512.00 -150.5% * 185 TDC ENGINEERING 231,200.00- 237,740.00- 381,375.00 -160.4% * 193 TDC MUSEUM NON COUNTY 730,700.00- 730,700.00- 877,091.00 -120.0% * 194 TDC ADMIN/OPS 201,200.00- 201,200.00- 175,188.00 -87.1% * 195 TDC - BEACH RENOUR 46,763,000.00- 54,110,227.51- 58,761,716.00 -108.6% * 196 TDC PROM RES/PRJS 1,179,300.00- 1,179,300.00- 1,693,254.00 -143.6% * 198 MUSEUM 36,500.00- 39,397.50- 632,581.00 -1605.6% * 758 TDC CAPITAL PROJECTS 1,253,600.00- 4,022,685.42- 4,909,724.00 -122.1% * 270 TDT REV BOND 2018 2,918,300.00- 2,918,300.00- 2,956,781.00 -101.3% Total 60,630,800.00- 77,873,662.37- 85,770,028.00 -110.1% Summary 1st Qtr 21) 8.A.1 Packet Pg. 132 Attachment: Combined Report wcover (14748 : FY21 Q1 TDT Financial Review) 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 10.A Item Summary: Marketing Partner Report Meeting Date: 01/25/2021 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 01/19/2021 9:05 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 01/19/2021 9:05 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/19/2021 9:05 AM Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/19/2021 9:36 AM Tourism Jack Wert Director Completed 01/19/2021 11:25 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 2:42 PM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 3:02 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 10.A Packet Pg. 133 Marketing Partner Reports (Dec. Activity) January 2021 10.A.1 Packet Pg. 134 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Collier County Tourism Research Presented by: Research Data Services, Inc. January 2021 December 2020 Presented to: The Collier County Tourist Development Council 10.A.1 Packet Pg. 135 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 3 Economic Indicators 10.A.1 Packet Pg. 136 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 4 Collier Direct Leisure and Hospitality Employment (Calendar Year)* Jan.Feb.Mar.Apr.May Jun.Jul.Aug.Sep.Oct.Nov.Dec. 2016 29,000 29,700 29,700 29,000 27,500 25,900 25,000 24,800 24,800 26,300 28,500 29,300 2017 30,300 30,700 31,100 30,400 28,700 27,000 25,800 25,900 23,400 26,700 29,200 30,300 2018 30,700 31,600 31,700 30,400 29,000 27,400 26,400 26,200 26,100 27,800 30,300 31,000 2019 31,700 32,400 32,400 31,700 30,100 28,400 27,600 27,300 27,100 28,600 31,100 31,700 2020 31,400 31,800 31,700 19,900 20,700 22,800 22,700 23,700 24,900 26,600 28,500 15,000 20,000 25,000 30,000 35,000 MonthlyDirect Leisure and Hospitality Employment* SOURCE: Florida Department of Economic Opportunity, Labor Market Information, Current Employment Statistic Program (CES), Collier County Leisure and Hospitality Sector. (April 2018 through December 2019 employment projections revised as of March 16, 2020 reporting.) 2020 2016201720182019 10.A.1 Packet Pg. 137 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 5 Jan.Feb.Mar.Apr.May Jun.Jul.Aug.Sep.Oct.Nov.Dec. 2016 918,929 989,845 1,269,961 900,594 606,833 492,413 484,074 431,729 391,844 550,316 727,634 840,501 2017 892,905 946,079 1,252,124 1,032,783 629,321 528,383 530,428 481,185 327,466 581,317 767,064 873,494 2018 965,981 1,053,817 1,379,728 939,957 668,665 546,159 561,039 501,023 418,256 569,553 810,283 958,717 2019 1,050,093 1,117,409 1,482,239 1,111,558 725,754 586,319 570,977 526,519 460,869 638,922 876,703 1,077,818 2020 1,132,103 1,241,590 861,221 53,379 143,004 237,706 256,418 231,283 255,926 417,305 500,468 0 250,000 500,000 750,000 1,000,000 1,250,000 1,500,000 RSW Total Passenger TrafficCY 2016: 8.60 million (+2.8%) CY 2017: 8.84 million (+2.8%) CY 2018: 9.37 million (+6.0%) CY 2019: 10.23 million (+9.1%) CY 2020 to date: 5.33 million (-41.7%) Southwest Florida International Airport (RSW) Passenger Traffic 10.A.1 Packet Pg. 138 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 6 Airport Comparison RSW NAA *PGD SRQ TPA PIE MCO FLL MIA TSA Mar.-41.9%-5.3%-31.4%-22.6%-46.5%-38.0%-47.5%-47.1%-46.1%-51.7% Apr.-95.2%-49.8%-93.0%-94.7%-95.8%-97.2%-96.4%-96.8%-96.6%-95.3% May -80.3%-23.8%-48.3%-75.2%-87.9%-60.7%-91.5%-92.5%-93.2%-90.4% Jun.-59.5%+5.7%-30.3%-64.2%-73.3%-38.0%-79.5%-80.0%-83.4%-81.1% Jul.-55.1%-7.9%-37.7%-57.6%-68.3%-44.2%-73.6%-70.1%-79.2%-73.9% Aug.-56.1%-18.1%-38.3%-57.1%-67.0%-44.5%-72.8%-70.1%-77.3%-71.0% Sep.-44.5%-20.0%-6.5%-47.2%-60.5%-36.6%-63.5%-60.0%-72.5%-67.7% Oct.-34.7%-20.9%-10.8%-30.8%-55.4%-30.5%-61.6%-53.0%-65.8%-64.4% Nov.-42.9%-16.2%-26.7%-41.8%-52.9%-38.4%-56.7%-54.7%-57.5%-62.9% Dec.-----35.2%-----38.7%-------62.3% March –December 2020 * Total Operations Change in Total Passengers Compared to Same Month Last Year 10.A.1 Packet Pg. 139 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 7 Calendar Year 2020 January –December Collier Visitor Profile 10.A.1 Packet Pg. 140 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 8 Collier Tourism Metrics Calendar Year 2020 (January –December) Number of Visitors Room Nights Economic Impact •1,425,000 •-26.1%∆ •1,820,900 •-28.1%∆ •$1,626,287,500 •-29.7%∆ 10.A.1 Packet Pg. 141 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 9 Collier Historical Visitation Tracking 50,000 100,000 150,000 200,000 250,000 Estimated Number of Overnight Commercial Lodging VisitorsRolling 3 Month Average Rolling 12 Month Average 10.A.1 Packet Pg. 142 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 10 Visitor Origins Calendar Year 2020 (January –December) # of Visitors 2019 # of Visitors 2020 ∆ % Florida 686,680 778,853 +13.4 Southeast 126,193 92,529 -26.7 Northeast 360,832 229,352 -36.4 Midwest 295,673 175,304 -40.7 Canada 47,090 15,119 -67.9 Europe 309,349 66,621 -78.5 Other 102,783 67,222 -34.6 Total 1,928,600 1,425,000 -26.1 10.A.1 Packet Pg. 143 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 11 Collier Comp Set Occupancy ADR RevPAR 2020 % ∆2020 % ∆2020 % ∆ Naples MSA 44.3%-31.1 $236.87 -0.8 $104.93 -31.7 Naples Upscale 48.3%-34.0 $315.69 +3.0 $152.52 -32.0 Miami-Hialeah 46.2%-38.9 $187.99 -1.3 $86.90 -39.7 Florida Keys 57.9%-24.2 $278.26 +2.0 $160.99 -22.7 Ft. Myers 49.7%-27.9 $155.47 -1.2 $77.23 -28.8 Sarasota-Bradenton 50.5%-22.5 $135.02 -3.0 $68.17 -24.8 Clearwater 54.7%-26.3 $140.66 -10.9 $76.89 -34.3 St. Petersburg 51.5%-29.0 $144.84 -9.0 $74.61 -35.4 Palm Beach County 45.6%-36.2 $183.67 +0.7 $83.84 -35.8 Ft. Lauderdale 50.4%-33.4 $134.41 -7.8 $67.74 -38.6 Florida 48.1%-33.7 $133.44 -7.5 $64.14 -38.7 SOURCE: SMITH TRAVEL RESEARCH, INC. YTD 2020 (January –November) 10.A.1 Packet Pg. 144 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 12 Collier Comp Set –Occupancy (%) SOURCE: SMITH TRAVEL RESEARCH, INC. YTD 2020 (January –November) Trans % ∆19-20 Grp % ∆19-20 Total Naples MSA 35.3%-13.8 9.0%-61.6 44.3% Miami-Hialeah 34.3%-39.3 8.2%-45.8 46.2% Florida Keys 52.4%-21.0 5.2%-45.7 57.9% Ft. Myers 39.3%-20.5 7.6%-52.3 49.7% Sarasota-Bradenton 42.4%-14.8 7.5%-48.7 50.5% Clearwater 46.9%-17.0 7.7%-55.9 54.7% St. Petersburg 43.4%-18.4 7.3%-59.9 51.5% Palm Beach County 33.6%-33.0 9.8%-48.8 45.6% Ft. Lauderdale 40.3%-28.4 7.7%-48.9 50.4% 10.A.1 Packet Pg. 145 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 13 Collier Comp Set –ADR ($) Trans % ∆19-20 Grp % ∆19-20 Total Naples MSA $229.38 -7.0 $267.00 +18.2 $236.87 Miami-Hialeah $185.77 -3.5 $241.80 +17.0 $187.99 Florida Keys $277.58 +1.4 $290.49 +7.5 $278.26 Ft. Myers $158.80 -5.8 $155.21 +12.2 $155.47 Sarasota-Bradenton $137.02 -4.1 $129.06 -1.3 $135.02 Clearwater $140.49 -13.9 $141.67 +0.6 $140.66 St. Petersburg $145.14 -12.5 $146.30 +2.5 $144.84 Palm Beach County $171.41 -7.0 $247.28 +31.0 $183.67 Ft. Lauderdale $130.97 -8.9 $159.99 -2.9 $134.41 SOURCE: SMITH TRAVEL RESEARCH, INC. YTD 2020 (January –November) 10.A.1 Packet Pg. 146 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 14 December 2020 Collier Visitor Profile 10.A.1 Packet Pg. 147 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 15 Visitation/Economic Impacts of Tourism Collier December 2020 Visitors 2020 152,100 2019 181,000 Room Nights 2020 174,600 2019 221,000 Economic Impact 2020 $210,788,500 2019 $244,068,600 December %∆ -21.0 %∆ -16.0 %∆ -13.6 10.A.1 Packet Pg. 148 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 16 Occupancy/Room Rates Collier December 2020 Occupancy 76.9%59.3%-22.9 ADR $256.60 $273.40 +6.5 RevPAR $197.30 $162.13 -17.8 2019 2020 % ∆ 10.A.1 Packet Pg. 149 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 17 Collier Lodging Experiences Some 89.1% say that forward reservations are down. Reported Reservation Timing: 2 days or less forward: 17.3% (December 2020: 21.7%) 3 to 7 days in advance: 25.9%(December 2020: 30.4%) 8 to 30 days in advance: 29.7% (December 2020: 47.8%) 30+ days in advance: 27.3% (December 2020: N/A) “Most of our guests are still from Florida. But, during Christmas week, we did have a flurry of very late bookings from all over the U.S. and a few from South America. We are hoping this continues, but we really do not have any idea what will happen going forward.” Surveys Completed from January 1 –14, 2021 10.A.1 Packet Pg. 150 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 18 Licensed Transient Lodging Units Licensed Transient Lodging Units 2019 2020 ∆% Hotel 5,622 6,267 +11.5 Motel 2,019 2,013 -0.3 Apartment/Vacation Rental 2,508 2,865 +14.2 Total Licensed Lodging Units 10,149 11,145 +9.8 Collier December 2020 * Source: Florida Department of Business and Professional Regulation (DBPR). Last updated October 1, 2020. 10.A.1 Packet Pg. 151 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 19 RDS Occupancy/ADR Collier December 2020 * Please note that 75.0% of properties responding provided usable midweek/weekend breakout data this month. Midweek Weekend 2019 2020 2019 2020 Occupancy 75.1%55.9%78.7%63.8% ADR $251.40 $266.26 $278.30 $266.98 10.A.1 Packet Pg. 152 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 20 Visitor Metrics Collier’s December visitation originates from the following primary market segments: Collier December 2020 December Visitation 2020 Visitor #∆% Florida 86,393 +26.6 Southeast 13,081 +7.9 Northeast 18,556 -20.5 Midwest 24,944 -15.5 Canada*0 -100.0 Europe*0 -100.0 Other 9,126 -22.4 Total 152,100 -16.0 * December 2020’s Canadian and European visitation was too small to measure. 10.A.1 Packet Pg. 153 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 21 Collier Comp Set November 2020 Occupancy ADR RevPAR 2020 % ∆2020 % ∆2020 % ∆ Naples MSA 45.0%-33.6 $200.03 -0.7 $89.99 -34.0 Naples Upscale 49.8%-35.6 $290.66 +7.5 $144.76 -30.8 Miami-Hialeah 43.0%-45.1 $135.34 -23.2 $58.23 -57.8 Florida Keys 56.3%-25.1 $248.56 -1.9 $139.97 -26.5 Ft. Myers 47.2%-31.5 $119.22 -6.3 $56.31 -35.8 Sarasota-Bradenton 46.8%-22.4 $112.28 -4.4 $52.60 -25.8 Clearwater 51.3%-23.0 $119.45 -8.6 $61.29 -29.6 St. Petersburg 49.3%-25.7 $113.77 -14.5 $56.11 -36.5 Palm Beach County 44.2%-40.5 $143.69 -13.6 $63.52 -48.5 Ft. Lauderdale 49.3%-37.3 $99.21 -30.4 $48.92 -56.4 Florida 44.0%-38.0 $108.47 -19.2 $47.69 -49.9 SOURCE: SMITH TRAVEL RESEARCH, INC. 10.A.1 Packet Pg. 154 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 22 Collier Comp Set –Occupancy (%) November 2020 SOURCE: SMITH TRAVEL RESEARCH, INC. Trans % ∆19-20 Grp % ∆19-20 Total Naples MSA 38.8%-15.4 6.1%-71.9 45.0% Miami-Hialeah 37.3%-36.2 2.6%-83.6 43.0% Florida Keys 51.5%-18.6 4.8%-58.5 56.3% Ft. Myers 40.0%-13.0 5.0%-74.1 47.2% Sarasota-Bradenton 41.1%-11.0 5.0%-62.9 46.8% Clearwater 46.5%-1.2 4.8%-75.6 51.3% St. Petersburg 45.3%-4.7 3.1%-82.8 49.3% Palm Beach County 38.0%-24.1 5.3%-75.3 44.2% Ft. Lauderdale 44.7%-24.1 2.3%-85.4 49.3% 10.A.1 Packet Pg. 155 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 23 Collier Comp Set –ADR ($) November 2020 Trans % ∆19-20 Grp % ∆19-20 Total Naples MSA $201.08 -2.9 $195.99 +2.8 $200.03 Miami-Hialeah $141.14 -20.4 $122.45 -35.8 $135.34 Florida Keys $248.68 -1.3 $248.99 -6.0 $248.56 Ft. Myers $123.26 -8.6 $107.82 -8.9 $119.22 Sarasota-Bradenton $114.02 -4.0 $105.48 -9.1 $112.28 Clearwater $120.91 -8.1 $105.37 -18.0 $119.45 St. Petersburg $114.15 -14.8 $107.98 -18.4 $113.77 Palm Beach County $127.44 -24.8 $271.28 +59.9 $143.69 Ft. Lauderdale $100.40 -28.7 $93.16 -41.1 $99.21 SOURCE: SMITH TRAVEL RESEARCH, INC. 10.A.1 Packet Pg. 156 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 24 First Time Visitors (% Yes) Collier December 2020 2.6 2.4 34.6 27.8 37.2% 30.2% 0 10 20 30 40 2019 2020 % New Market Share Gain from FL 10.A.1 Packet Pg. 157 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 25 Percent Group Business Collier December 2020 28.2 13.3 0 5 10 15 20 25 30 35 Group % 2019 2020 10.A.1 Packet Pg. 158 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 26 Visitor Perceptions Collier December 2020 •98.4%Satisfaction 98.0% •96.1%Would Recommend 96.8% •12.0%More Expensive 14.8% •94.5%Plan to Return 94.2% 2019 2020 10.A.1 Packet Pg. 159 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 27 Average Age/Median Income Collier December 2020 •49.8 Average Age (years)47.3 •$166,724 Median HH Income $160,969 2019 2020 10.A.1 Packet Pg. 160 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 28 Airports of Deplanement (Top Four) Collier December 2020 66.5 5.3 N/A 18.6 73.6 6.1 3.3 3.00 10 20 30 40 50 60 70 80 RSW Ft. Lauderdale Tampa Miami % 2019 2020 % of Visitors Who Fly 2019 64.8% 2020 35.0% 10.A.1 Packet Pg. 161 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 29 Party Size/LOS This December, visitor party size averaged 2.7 travelers who stayed for 3.1 nights in the Naples, Marco Island, Everglades area (December 2019: 2.7 people; 3.2 nights). Collier December 2020 10.A.1 Packet Pg. 162 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 30 Information Fully 96.7% consult the web for trip information, with some 80.8% making bookings for their trip online area (December 2019 Consult: 94.4%; Book: 79.2%). Collier December 2020 10.A.1 Packet Pg. 163 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01.15.21 31 Traveler Sentiment Study Research Data Services Inc. December 2020 Pulse 10.A.1 Packet Pg. 164 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY TRAVELER SENTIMENT RESEARCH December 2020 1 10.A.1 Packet Pg. 165 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY METHODOLOGY As COVID-19 travel restrictions started to ease in the beginning of May of 2020,Research Data Services compiled our global email database of likely Florida travelers and began implementing a weekly Traveler Sentiment study designed to understand the opinions, concerns,and travel likelihood of potential visitors. In August,we updated the study to better address the current situation as people start to travel again. Because we are seeing significant tracking in the response matrix,we also restructured this research over a series of bi-weekly pulses. The results for the month of December are based on 514 surveys completed from December 1 -31,2020. 2 10.A.1 Packet Pg. 166 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY READY TO GET OUT AND TRAVEL AGAIN? 27.7 22.1 6.3 23.0 21.7 16.4 31.4 28.7 10.4 21.9 16.5 11.8 33.5 21.3 11.9 25.3 12.3 16.2 34.1 28.1 12.2 22.1 9.6 13.0 25.5 20.0 12.5 21.2 13.6 20.1 0.0 5.0 10.0 15.0 20.0 25.0 30.0 35.0 40.0 I have already taken a trip(s)I currently have a trip booked I don’t have a trip booked, but I am ready to travel with no hesitations I am ready to travel, but feel some hesitations I need a little more time to be ready to travel I need a lot more time to be ready to travel What are your feelings currently: (Multiple Response) 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 3Q2a 10.A.1 Packet Pg. 167 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY READY TO GET OUT AND TRAVEL AGAIN? (cont.) 20.9 14.4 8.0 5.7 17.818.6 16.1 6.4 6.0 18.4 23.0 17.7 4.4 5.7 13.2 26.8 11.2 7.3 2.9 13.6 31.2 13.4 6.7 5.6 17.5 0.0 10.0 20.0 30.0 40.0 I won’t be ready to travel until there is a proven and widely distributed vaccine My financial situation does not permit me to travel currently My work commitments do not permit me to travel currently I have lost interest in traveling I am happier just doing things near me that do not involve overnight travel right now What are your feelings currently: (Multiple Response) 8/24-8/30 9/1-30 10/1-31 11/1-30 12/1-31 4Q2a 10.A.1 Packet Pg. 168 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY WHEN DO YOU THINK YOU WILL BE READY FOR TRAVEL? As soon as allowed 1 - 30 days 2 - 3 months 4 - 6 months 7 - 11 months 1 year or more Unlikely to travel Don't know 5/4-30 13.5 14.6 16.8 14.6 8.7 10.9 0.6 20.2 6/1-28 14.0 11.3 19.0 17.2 7.0 8.7 1.2 21.6 6/29-7/26 16.2 8.1 16.9 16.3 7.6 14.4 0.6 20.0 7/27-8/16 15.0 6.8 17.7 15.5 8.0 14.5 0.5 21.9 8/24-30 0.0 17.8 22.2 16.6 16.2 9.7 1.3 16.2 9/1-30 0.0 24.6 13.5 17.3 14.3 14.3 1.9 14.2 10/1-31 0.0 20.6 12.8 21.0 14.7 12.5 1.3 17.1 11/1-30 0.0 22.5 15.7 20.6 15.5 10.3 0.7 14.7 12/1-31 0.0 15.7 8.5 28.0 17.1 16.0 0.0 14.8 0.0 5.0 10.0 15.0 20.0 25.0 30.0 How long are you likely to wait before you will travel again? 5Q16r * Prior to 8/24, this question was asked in the context of the length of time a respondent would wait to travel after travel restrictions were eased. In the revised survey, respondents are asked how long they are likely to wait before they travel again without a qualifier. In this context, the “as soon as allowed” category was removed from the revised survey. 5/4 -8/16 data are provided here for context only. 10.A.1 Packet Pg. 169 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CURRENT LEVEL OF TRAVEL READINESS (December) 6 Not Ready to Travel: Red Light (8/24-30: 33.0%; 9/1-30:33.3%; 10/1-31:34.7%; 11/1-30: 31.6%) Some Indications of Travel Readiness: Yellow Light (8/24-30: 31.9%; 9/1-30:31.1%; 10/1-31:34.3%; 11/1-30: 31.7%) Ready to Travel (Next Three Months): Green Light (8/24-30: 35.1%;9/1-30:35.6%;10/1-31:30.9%; 11/1-30: 36.7%) 38.7% 38.1% 23.2% Q2a/Q16r 10.A.1 Packet Pg. 170 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY PANDEMIC STATE OF MIND 7 PERSONAL HEALTH CONCERNS DRILL DOWN: % Optimistic by Key Market Subsets (Compared to Previous Month) 93.4% (+14.7 pts) Florida Residents 69.7% (-7.4 pts) < 46 Years Old 72.4% (+0.8 pts) Other U.S. 78.7% (+8.7 pts) 46 -64 Years Old 77.0% (+9.3 pts) International 85.2% (+14.6 pts) 65 + Years Old 80.7% (+3.0 pts) Collier Visitors * 77.0% (+3.6 pts) Male 78.8% (+6.8 pts) Female 95.8%(+5.5 pts) Green Light ** 68.2%(-3.1 pts) Yellow Light ** 76.9%(+24.6 pts) Red Light ** Q1a 11.2 12.0 15.7 14.9 11.0 12.3 10.3 10.5 7.6 14.6 18.4 18.9 20.3 21.8 18.4 20.9 17.2 14.5 74.3 69.5 65.4 64.8 67.2 69.3 68.7 72.3 77.9 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 Optimism Index: Personal Health Concerns Fearful (Rating 1 - 2)Rating 3 or D/K Optimistic (Rating 4 - 5)* Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness. 10.A.1 Packet Pg. 171 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY PANDEMIC STATE OF MIND 8 HEALTH OF LOVED ONES DRILL DOWN: % Optimistic by Key Market Subsets (Compared to Previous Month) 90.6% (+15.8 pts) Florida Residents 56.6% (-15.1 pts) < 46 Years Old 58.7% (-6.4 pts) Other U.S. 71.2%(+9.3 pts) 46 -64 Years Old 71.4% (+9.7 pts) International 77.4% (+9.3 pts) 65 + Years Old 67.5% (-1.1 pts) Collier Visitors * 70.9% (+2.2 pts) Male 68.1% (+2.2 pts) Female 89.1%(+4.9 pts) Green Light ** 62.2%(-4.8 pts) Yellow Light ** 63.0%(+16.7 pts) Red Light ** Q1b 16.5 21.2 21.1 20.7 19.5 16.9 17.2 17.4 15.3 16.4 16.2 16.9 16.1 15.0 18.9 18.1 15.9 15.9 67.1 62.6 62.0 63.2 65.5 64.3 64.7 66.6 68.7 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 Optimism Index: Health of Loved Ones Fearful (Rating 1 - 2)Rating 3 or D/K Optimistic (Rating 4 - 5)* Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness. 10.A.1 Packet Pg. 172 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY PANDEMIC STATE OF MIND 9 PERSONAL FINANCES DRILL DOWN: % Optimistic by Key Market Subsets (Compared to Previous Month) 86.8% (+11.7 pts) Florida Residents 61.1% (+0.7 pts) < 46 Years Old 61.0% (-2.4 pts) Other U.S. 59.9%(-2.5 pts) 46 -64 Years Old 63.3% (-0.9 pts) International 81.9% (+6.2 pts) 65 + Years Old 65.4% (-0.3 pts) Collier Visitors * 69.4% (-1.9 pts) Male 65.9% (+2.2 pts) Female 76.7%(+5.0 pts) Green Light ** 61.5%(-7.0 pts) Yellow Light ** 66.5%(+9.0 pts) Red Light ** Q1c 15.7 16.2 19.1 15.4 19.0 16.4 16.5 15.8 14.2 20.3 19.1 18.5 23.1 17.7 17.3 24.1 17.9 18.8 63.9 64.7 62.3 61.5 63.3 66.3 59.4 66.3 67.0 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 Optimism Index: Personal Finances Fearful (Rating 1 - 2)Rating 3 or D/K Optimistic (Rating 4 - 5)* Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness. 10.A.1 Packet Pg. 173 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY PANDEMIC STATE OF MIND 10 ECONOMY DRILL DOWN: % Optimistic by Key Market Subsets (Compared to Previous Month) 56.1% (+22.9 pts) Florida Residents 30.3% (+1.1 pts) < 46 Years Old 34.8% (+0.7 pts) Other U.S. 37.5%(+6.9 pts) 46 -64 Years Old 22.5% (+2.2 pts) International 39.4% (+6.3 pts) 65 + Years Old 45.0% (+13.3 pts) Collier Visitors * 48.0% (+13.1 pts) Male 30.6% (+1.5 pts) Female 44.2%(+1.9 pts) Green Light ** 33.2%(+4.2 pts) Yellow Light ** 33.7%(+13.0 pts) Red Light ** Q1d 44.7 36.0 42.6 42.8 36.2 35.4 39.8 34.5 29.8 31.6 34.2 31.7 34.6 31.4 31.7 35.5 34.3 34.2 23.8 29.9 25.7 22.6 32.4 32.9 24.7 31.2 36.0 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 100.0 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 Optimism Index: Economy Fearful (Rating 1 - 2)Rating 3 or D/K Optimistic (Rating 4 - 5)* Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness. 10.A.1 Packet Pg. 174 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CHANGES OF PLANS 57.5 17.1 5.5 6.9 41.1 17.1 57.6 20.3 10.7 7.3 31.7 19.3 59.8 20.0 14.1 11.0 27.0 17.2 64.3 19.6 14.9 12.3 21.6 15.7 55.5 17.4 12.7 14.8 13.4 16.8 54.1 19.6 14.0 12.1 18.2 15.7 50.7 20.5 13.4 12.6 15.3 19.4 53.6 24.0 15.3 14.1 19.5 13.6 60.6 18.0 17.1 16.0 16.5 15.6 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 Canceled a trip Rebooked a trip for a later date Chose a closer destination *Was able to take planned trip Waiting to see if can take planned trip Did not have trip planned How has COVID-19 caused you to change travel plans: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 11Q2r * Prior to November, this question was asked in the context of changing travel plans to a closer destination. In the revised survey, respondents are asked if they chose a closer destination because of COVID-19. May –October data are provided here for context only. 10.A.1 Packet Pg. 175 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CHANGES OF PLANS (cont.) 13.5 14.5 9.8 1.3 9.79.6 12.3 8.3 2.9 12.910.8 12.7 8.8 1.8 12.7 10.3 15.3 5.2 1.2 11.412.3 10.3 6.1 2.4 9.1 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 Chose a less crowded, more remote destination * Changed activities planned for trip Made trip shorter Made trip longer Chose a different mode of transportation * How has COVID-19 caused you to change travel plans: (Multiple Response) 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 12Q2r * Prior to November, this question was asked in the context of changing travel plans or mode of transportation. In the revised survey, respondents are asked if they chose a different destination or mode of transportation because of COVID-19. Aug. 24 –Oct. 31 data are provided here for context only. 10.A.1 Packet Pg. 176 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SINCE THE PANDEMIC STARTED Trips (% Yes):8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 Scheduled 41.4%48.7%51.6%56.1%40.9% Booked 36.4%48.8%46.7%48.5%33.9% Scheduled or Booked 47.3%55.5%55.7%59.3%46.3% Scheduled, but not Booked 10.9%6.7%9.0%10.9%12.4% Canceled 54.8%54.6%56.3%58.1%63.3% Taken 39.3%42.9%44.1%47.5%40.2% None of the Above 15.7%22.7%21.8%17.5%17.7% 13Q3a-d 10.A.1 Packet Pg. 177 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SINCE THE PANDEMIC STARTED How many trips have you:Overall One Trip Two or More Trips Green Light Scheduled 40.9%14.5%26.4%84.6% Booked 33.9%14.6%19.3%71.7% Canceled 63.3%39.2%24.1%63.9% Taken 40.2%22.3%17.9%80.1% 14 Over half (46.3%) of all December respondents report having either scheduled or booked a trip since the pandemic started. (Green Light: 88.7%) % of December Respondents Only 17.7% of December respondents do not report having engaged in any of these activities.Q3a-d 10.A.1 Packet Pg. 178 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SINCE THE PANDEMIC STARTED (cont.) 15 46.3% Scheduled or Booked a Trip 12.6% Taken (Not Canceled) 18.4% Both Canceled and Taken 12.6% Canceled and Not Taken 2.5% Neither Canceled or Taken Taken a Trip: 31.1% Not Taken a Trip: 15.2% 53.7% Have Neither Scheduled nor Booked a Trip 3.9% Taken (Not Canceled) 5.2% Both Canceled and Taken 27.0% Canceled and Not Taken 17.7% Neither Canceled or Taken Taken a Trip: 8.9% Not Taken a Trip: 44.7% All metrics are percentaged to total respondents. Please note that statistics may not add due to rounding. December Q3a-d 10.A.1 Packet Pg. 179 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY POST COVID-19 VACATION EXPERIENCES 16 11.3%16.5%13.2%37.6%21.4% Q3e % of December respondents who report having traveled since the pandemic started: 59.0% Good or Very Good (8/24-30: 77.0%; 9/1-30:68.8%; 10/1-31:74.5%; 11/1-30: 71.2%) 10.A.1 Packet Pg. 180 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY REOPENING TRAJECTORY 17 REOPENING TIMING DRILL DOWN: % Too Quickly by Key Market Subsets (Compared to Previous Month) 43.9% (+5.5 pts) Florida Residents 34.7% (+8.0 pts) < 46 Years Old 28.6% (+1.0 pts) Other U.S. 27.5% (-6.3 pts) 46 -64 Years Old 25.9% (-9.0 pts) International 33.3% (+0.2 pts) 65 + Years Old 31.9% (+5.4 pts) Collier Visitors * 32.2% (+7.0 pts) Male 30.9%(-3.9 pts) Female 10.1% (-1.9 pts) Green Light ** 31.3% (-0.9 pts) Yellow Light ** 43.5% (-9.5 pts) Red Light ** 47.8 30.5 15.5 6.3 42.5 35.1 16.2 6.2 51.8 30.7 12.3 5.2 52.9 26.4 14.7 6.1 29.7 38.0 22.9 9.3 27.3 38.2 26.0 8.5 32.3 33.6 26.2 7.9 31.5 28.5 29.9 10.1 31.1 25.1 28.6 15.1 Reopening is Moving: Too Quickly At the Right Pace Too Slowly Don't Know May Dec. Aug2 Aug1 Jul. Sep. Oct. Jun. Nov. * Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness.Q5 10.A.1 Packet Pg. 181 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY REOPENING PERCEPTIONS 18 REOPENING STATUS DRILL DOWN: % Mostly Open by Key Market Subsets (Compared to Previous Month) 19.0%(-2.8 pts) Florida Residents 13.2%(-5.1 pts) < 46 Years Old 8.9%(-7.7 pts) Other U.S. 18.8%(+1.9 pts) 46 -64 Years Old 16.5%(-2.3 pts) International 5.8%(-14.5 pts) 65 + Years Old 7.9%(-8.5 pts) Collier Visitors * 14.9%(+2.4 pts) Male 11.8%(-9.4 pts) Female 27.7% (+0.7 pts) Green Light ** 10.2% (-4.5 pts) Yellow Light ** 7.0% (-4.3 pts) Red Light ** 21.0 48.3 15.6 15.0 20.5 53.6 13.3 12.6 24.0 44.8 13.9 17.3 18.2 49.5 14.1 18.2 13.1 45.1 23.0 18.9 Things at destinations I am interested in are: Mostly Open Only Partially Reopened Mostly Closed Don't Know Aug2 Dec. Sep. Oct. Nov. * Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness.Q5b 10.A.1 Packet Pg. 182 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY ONE WORD 19 When asked what ONE WORD best describes their feelings about travel right now,although the majority of respondents express trepidation,12.7%use words like “aching,”“anticipating,”“missing,” “optimistic,”“vaccination,”and “hungry.”(5/4-31:18.1%;6/1-28: 17.5%;6/29-7/26:16.9%;7/17- 8/16:15.1%;8/24-30:20.7%;9/1- 30:25.8%;10/1-31:22.1%;11/1-30: 27.1%) Q6 December no 10.A.1 Packet Pg. 183 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY MISSED TRAVEL? 20 MISSED TRAVEL DRILL DOWN: % Very Much by Key Market Subsets (Compared to Previous Month) 71.7%(+13.2 pts) Florida Residents 70.8%(+3.8 pts) < 46 Years Old 63.6%(-4.3 pts) Other U.S. 68.8%(-1.4 pts) 46 -64 Years Old 73.7%(-2.8 pts) International 64.3%(-2.2 pts) 65 + Years Old 74.3% (+3.9 pts) Collier Visitors * 64.8%(+5.3 pts) Male 69.6%(-3.3 pts) Female 63.6%(-13.3 pts) Green Light ** 77.8%(+6.4 pts) Yellow Light ** 62.0%(-1.9 pts) Red Light ** * Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness. Please note, starting 8/24, respondents who indicated that they have traveled since the pandemic started are excluded from this question. Q7r 59.5 32.9 7.5 60.2 32.9 6.9 61.7 30.9 7.4 61.3 29.7 9.0 52.840.4 6.8 62.1 27.6 10.4 57.4 34.7 7.9 68.4 24.2 7.4 68.4 24.9 6.8 How much have you missed leisure travel: Very Much Somewhat Not at All/DK May Dec. Aug2 Aug1 Jul. Sep. Oct. Jun. Nov. 10.A.1 Packet Pg. 184 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CHANGES IN ATTITUDES AND MOTIVATIONS 21Q8 •Cautious, but cheerful. •More motivated than ever to get back to warm weather states and support the local businesses. •Now I feel that I deserve leisure travel more than ever. •I think the restrictions and requirements of two week quarantines are ridiculous and killing travel. People can travel responsibly when given the parameters to do so. •It is hard to make plans and not know if they will be cancelled due to closures. Also getting COVID or being judged for going worries me. •We took our ability to travel, wherever, whenever, for granted. •I want to travel now more than ever. However, I will not subject my family to a flight. They are packing planes full of people. I also will not stay at a resort with shared things. I want my own house, with my own pool. My own, non shared place. •On hold until most people are vaccinated. •Looking at drivable, but more remote locations (i.e., cabin in the mountains). We’ve attempted to schedule travel plans to further locations, by plane, but each time, the numbers go up and we have to cancel. Won’t be doing that again until we know there won’t be cancellations. Also, some tourist spots are still too populated and we steer clear. 10.A.1 Packet Pg. 185 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CHANGES IN ATTITUDES AND MOTIVATIONS (cont.) 22 •I am unwilling to travel right now because I am unwilling to wear a mask for that duration. •Even if we are prepared to travel, the airlines have cancelled too much or changed flight itineraries so that what was a two hour flight might take 22 hours. (Direct flight changed to a stopover as an example). So the airlines aren't helping themselves at all to get things running as “normal.” •Wish people would stop panicking. •Not traveling or planning so we won't be disappointed that we needed to cancel trips. Don't want to find the perfect everything, just to have our hearts broken. •I still have the itch to travel long distance, and for longer durations, but it's just not safe to do currently. I've done s horter weekend trips that are within driving distance, and for the most part those have been great, but at the same time I can't fully relax and unwind. •We have been warned about the results of gatherings and lack of protective masks and social distancing. Predictions made early have been born out. If we can be patient and continue protecting ourselves and others, travel will once again be safely possible. Although, once our favorite, cruising will no longer be our choice. •Florida travel experiences, because we are mainly beachside and outside, have been good. •I don’t even eat indoors in restaurants. I’m not going to get on a plane. •Not going to live in fear or listen to the biased media! Q8 10.A.1 Packet Pg. 186 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CHANGES IN ATTITUDES AND MOTIVATIONS (cont.) 23Q8 •I can never trust other people’s actions, conduct, and where or what they have been doing previously! •I still love to travel, but won't be tempted to jump on the first deal I see. I will weigh safety precautions and concerns b efore booking. Also, if my plans are not FULLY refundable going forward in case of an outbreak, COVID or otherwise, I will look elsewhere. •It's so stressful! •Concerned about our health while traveling, how a destination will be 1) open for activities; 2) appropriately cautious or foolishly carefree; and 3) responsive to COVID, both officially and in terms of individual actions. Never had these concerns before. •I can be patient. I do not want to be one of the last statistics. •I have been receiving calls from travel promoters trying to book packages. I say the same thing to all of them, and there ha ve been many....I am not interested in booking any holiday until I know that the pandemic is over and it is safe to travel. Ple ase do not call me until this mess is over. •We went to Disney World one week ago and we felt safe there because they reminded people about masks and six foot rules and checked everybody’s temperatures before going into the parks. •Planning for maybe April if things settle down. •Hope in 2021 things get better. 10.A.1 Packet Pg. 187 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY DREAMING ABOUT TAKING A TRIP? 24 DREAMING ABOUT TRAVEL DRILL DOWN: % Often by Key Market Subsets (Compared to Previous Month) 48.9%(+1.0 pts) Florida Residents 35.2%(-45.2 pts) < 46 Years Old 48.4%(-0.5 pts) Other U.S. 71.6%(+29.0 pts) 46 -64 Years Old 54.1%(+6.0 pts) International 38.8%(+3.2 pts) 65 + Years Old 45.9%(-13.0 pts) Collier Visitors * 46.2%(+12.6 pts) Male 52.2%(-3.4 pts) Female 76.2%(+5.4 pts) Green Light ** 70.6%(+20.3 pts) Yellow Light ** 30.8%(-10.1 pts) Red Light ** Q9r * Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness. Please note, starting 8/24, respondents who indicated that they have traveled since the pandemic started are excluded from this question. 50.7 37.5 11.8 51.1 38.2 10.7 51.6 35.6 12.8 50.9 39.4 9.6 47.0 42.2 10.8 48.5 35.8 15.8 40.6 41.8 17.6 48.5 42.4 9.2 50.0 35.6 14.4 Have you found yourself dreaming about taking a vacation or get-away: Often Occasionally Not at All/DK May Dec. Aug2 Aug1 Jul. Oct. Jun. Nov. Sep. 10.A.1 Packet Pg. 188 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY FEELINGS OF SAFETY 25.7 38.3 58.3 22.3 23.1 25.8 18.6 21.6 51.3 35.9 23.0 56.0 30.4 40.3 61.0 21.1 23.0 26.6 20.4 20.2 46.6 33.1 18.5 58.7 30.9 40.3 57.8 19.6 22.8 26.6 22.8 18.8 46.3 33.1 19.4 61.6 33.3 38.1 55.8 21.4 27.3 32.4 20.5 22.8 39.4 29.5 23.6 55.8 43.0 48.6 66.0 24.7 18.8 28.3 20.8 26.2 38.2 23.1 13.2 49.1 45.5 51.4 67.0 31.4 20.7 26.9 18.4 24.2 33.7 21.7 14.7 44.3 39.9 47.6 68.2 26.5 22.3 27.8 18.1 24.7 37.7 24.6 13.7 48.9 45.5 50.1 68.5 29.8 18.5 29.0 15.3 19.4 36.0 20.9 16.2 50.9 37.8 42.8 64.1 16.7 22.2 29.3 22.6 23.1 40.0 27.9 13.3 60.3 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Safe (Rating 1 - 2)Rating 3 or D/K Not Safe (Rating 4 - 5) Dining in a restaurant Shopping (other than essentials)Participating in outdoor recreation Visiting indoor attractions 25Q12 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 62.1%61.3%84.4%34.9%Green Light: December (% Safe) 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 10.A.1 Packet Pg. 189 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY FEELINGS OF SAFETY (cont.) 16.2 52.8 46.8 19.3 16.9 23.5 18.5 15.0 66.9 23.7 34.7 65.7 18.3 55.1 48.0 19.1 16.4 24.0 23.5 17.2 65.4 20.8 28.6 63.7 15.6 47.9 40.3 15.2 13.8 30.1 19.6 12.8 70.6 22.0 40.2 72.0 17.2 45.7 39.6 18.4 17.4 30.8 25.8 16.0 65.4 23.5 34.6 65.6 14.8 55.3 54.1 17.5 20.3 26.1 22.0 19.3 64.9 18.7 23.9 63.1 23.7 58.1 60.3 25.8 22.4 24.7 16.4 17.9 53.9 17.2 23.4 56.3 23.2 48.5 55.6 21.2 17.3 29.0 20.3 19.6 59.5 22.4 24.0 59.2 23.6 49.6 58.9 25.3 19.4 25.0 19.4 15.6 57.0 25.4 21.7 59.1 15.5 37.6 51.7 21.0 17.2 26.7 20.8 15.7 67.3 35.7 27.5 63.4 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Safe (Rating 1 - 2)Rating 3 or D/K Not Safe (Rating 4 - 5) Attending a sporting event Visiting friends and relatives Going to the beach Going to a theme park 26Q12 37.2%73.7%84.4%45.7%Green Light: December (% Safe) 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 10.A.1 Packet Pg. 190 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY FEELINGS OF SAFETY (cont.) 8.1 77.5 22.0 10.3 12.2 14.3 23.3 14.6 79.7 8.2 54.7 75.1 9.7 78.1 20.2 10.4 9.1 15.3 22.7 14.7 81.2 6.6 57.1 74.9 9.8 76.3 20.0 10.7 9.3 15.4 18.4 12.3 80.8 8.3 61.6 77.0 9.4 73.0 19.3 11.7 11.5 18.0 21.0 12.8 79.2 9.0 59.6 75.5 11.2 83.8 22.6 15.5 9.9 9.8 23.4 14.4 78.8 6.3 54.0 70.1 15.8 80.3 32.2 19.6 15.5 13.0 24.0 19.3 68.8 6.7 43.8 61.1 11.3 81.5 29.0 15.4 13.6 11.4 24.8 14.5 75.1 7.0 46.1 70.2 15.3 81.1 30.9 16.7 14.2 11.2 24.9 18.7 70.6 7.7 44.2 64.7 4.9 78.9 24.6 13.7 12.8 14.6 19.6 15.1 82.3 6.6 55.7 71.2 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Safe (Rating 1 - 2)Rating 3 or D/K Not Safe (Rating 4 - 5) Going on a cruise Traveling by car Taking a domestic flight Traveling internationally 27Q12 16.8%93.9%65.4%32.7%Green Light: December (% Safe) 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 10.A.1 Packet Pg. 191 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY FEELINGS OF SAFETY (cont.) 12.0 21.4 34.316.1 25.6 24.5 71.9 53.0 41.2 11.6 20.2 31.214.6 28.1 31.6 73.7 51.6 37.2 11.9 19.7 28.611.5 22.5 27.4 76.7 57.8 44.0 12.8 21.0 29.8 13.2 22.8 25.8 74.0 56.2 44.4 12.8 23.2 42.414.0 31.0 27.3 73.2 45.8 30.3 20.3 33.7 46.9 14.9 25.8 24.2 64.8 40.5 28.9 16.4 25.9 35.8 13.9 23.4 27.0 69.6 50.7 37.2 18.9 27.6 38.3 18.2 22.9 28.0 63.0 49.6 33.7 14.0 19.1 28.9 11.1 24.4 25.8 74.9 56.4 45.3 0% 10% 20% 30% 40% 50% 60% 70% 80% 90% 100% Safe (Rating 1 - 2)Rating 3 or D/K Not Safe (Rating 4 - 5) Attending a conference/convention Traveling to a new destination Traveling to a destination you have visited before 28Q12 37.0%53.0%71.9% 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 Green Light: December (% Safe) 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 5/4-6/1-6/29-7/27-8/24-9/1-10/1-11/1-12/1- 5/31 6/28 7/26 8/16 8/30 9/30 10/31 11/30 12/31 10.A.1 Packet Pg. 192 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY BIGGEST CONCERNS ABOUT COVID-19 AND TRAVEL 82.2 62.4 57.6 52.0 81.5 65.1 60.6 45.3 83.2 65.3 58.9 44.9 85.0 65.8 60.8 50.4 82.6 60.6 52.1 43.9 74.4 61.6 52.2 42.9 80.8 61.5 53.9 41.3 78.1 63.7 59.3 43.8 83.3 64.4 61.0 52.1 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 Health and safety Potentially being quarantined while away from home Not being able to return home if travel restrictions are imposed while traveling Uncertainties surrounding when travel restrictions will be lifted COVID-19 Travel Concerns: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 29Q13r 10.A.1 Packet Pg. 193 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY BIGGEST CONCERNS ABOUT COVID-19 AND TRAVEL (cont.) 70.2 N/A 53.7 N/A 69.9 N/A 53.7 N/A 61.8 N/A 51.0 N/A 66.3 N/A 53.4 N/A 61.4 46.6 49.7 53.453.5 43.1 51.3 51.2 60.8 41.0 52.1 47.7 52.6 47.0 54.2 45.2 52.0 49.0 47.4 40.4 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 The potential for additional waves of cases Being quarantined when you return home Not being able to get refunds if booked travel needs to be canceled Having an "inferior"experience because of closures or restrictions COVID-19 Travel Concerns: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 30Q13r 10.A.1 Packet Pg. 194 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY BIGGEST CONCERNS ABOUT COVID-19 AND TRAVEL (cont.) 34.1 43.2 34.4 14.7 34.2 37.8 33.5 16.0 33.8 38.0 30.4 12.7 34.1 41.7 34.0 20.2 28.2 33.9 28.2 13.3 33.7 29.4 30.8 11.8 30.7 34.3 28.1 10.7 35.1 32.8 32.7 11.0 36.8 34.8 34.6 9.6 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 90.0 Flight cancellations The economy Travel companies (i.e., airlines, hotels, etc.) going out of business Job security COVID-19 Travel Concerns: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 31Q13r 10.A.1 Packet Pg. 195 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SIGNS THAT IS SAFE TO TRAVEL 69.2 54.1 64.6 39.3 67.4 56.6 61.3 36.9 72.0 56.4 56.9 34.5 67.4 61.8 57.3 33.8 67.3 55.2 59.4 42.3 55.1 46.2 54.1 47.6 62.5 52.5 50.7 42.8 63.3 47.1 47.7 45.1 61.5 58.5 54.3 46.2 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 A vaccine being found Slowing spread of COVID-19 worldwide Things reopening with no increase in cases Cancellation/refund policies What would persuade you it is safe to book a trip?(Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 32Q15r 10.A.1 Packet Pg. 196 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SIGNS THAT IS SAFE TO TRAVEL (cont.) 55.1 N/A 39.6 44.2 N/A 53.8 N/A 32.0 42.2 N/A 45.3 N/A 30.3 38.2 N/A 42.6 N/A 31.6 42.3 N/A 43.1 50.5 35.6 26.5 27.0 39.8 46.6 38.3 23.7 25.8 39.1 41.8 36.7 31.4 27.7 37.4 40.1 39.0 31.5 30.5 44.8 44.4 38.0 37.5 37.3 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 New measures to make travel safer Destination is less crowded/more socially distanced Travel restrictions being eased CDC reducing risk advisory levels Assurances that staff at resorts, restaurants, and attractions are vaccinated What would persuade you it is safe to book a trip?(Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 33Q15r 10.A.1 Packet Pg. 197 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SIGNS THAT IS SAFE TO TRAVEL (cont.) 25.7 38.8 45.4 N/A 24.8 30.0 35.9 45.4 N/A 24.4 27.0 36.9 37.2 N/A 21.4 27.6 32.1 34.7 N/A 20.7 43.8 30.9 26.3 30.2 29.1 33.9 26.7 28.5 36.3 25.8 37.0 27.6 32.7 26.5 26.8 31.9 30.4 30.7 28.4 25.5 36.5 36.3 35.0 31.7 31.3 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 80.0 The number of coronavirus cases at your destination A sustained 14 day decline in the number of new cases Access to a test that shows you have antibodies Destination offers more outdoor attractions and activities Health screenings at resorts What would persuade you it is safe to book a trip?(Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 34Q15r 10.A.1 Packet Pg. 198 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY INTERACTIONS WITH VACATION MESSAGES 46.0 47.5 30.6 26.6 23.0 46.5 47.4 30.0 25.4 25.3 45.3 47.8 29.8 27.3 25.2 41.0 46.1 36.2 27.2 28.6 47.3 49.9 35.4 27.3 28.3 49.1 51.7 33.7 31.3 34.7 44.5 42.7 31.1 25.9 29.8 47.9 52.6 35.2 28.0 33.0 49.2 45.2 36.3 30.6 29.4 0.0 10.0 20.0 30.0 40.0 50.0 60.0 Visited a destination website Searched for travel information online Read a magazine article on travel Watched a travel video on YouTube or Facebook Looked at friends' travel pictures on social media In the past month, have you: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 35Q19 Green Light: December 75.9%72.6%53.6%36.8%39.2% 10.A.1 Packet Pg. 199 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY INTERACTIONS WITH VACATION MESSAGES (cont.) 23.2 10.8 9.3 10.5 7.4 27.4 22.4 15.4 7.6 7.5 6.5 24.6 21.2 14.1 9.0 7.0 8.4 22.1 27.9 12.6 11.1 9.6 7.2 24.7 31.4 13.0 6.1 4.7 8.3 24.624.4 14.8 10.0 8.1 10.5 22.8 25.5 13.3 9.0 5.7 9.2 27.9 24.7 16.5 9.1 4.9 9.1 20.7 25.8 15.7 12.1 10.8 8.4 25.0 0.0 10.0 20.0 30.0 40.0 50.0 60.0 Watched a travel show on television or on demand Bookmarked travel deals Watched live streaming of a travel experience Taken an online 3D or 360-degree tour Downloaded a travel guide Have not done any of these In the past month, have you: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 36Q19 Green Light:December 34.6%22.2%11.6%15.0%11.5%7.4% 10.A.1 Packet Pg. 200 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CURRENT INTEREST IN VISITING FLORIDA 27.7 41.7 30.7 30.6 32.9 29.1 44.2 29.0 28.9 31.1 38.1 36.6 24.6 24.1 26.0 37.3 38.6 21.7 23.4 24.7 34.6 33.2 29.6 22.6 24.9 30.9 43.9 29.9 28.7 31.9 34.2 39.5 26.2 26.1 27.2 30.8 43.4 27.2 32.9 29.9 34.1 42.1 30.2 27.5 26.6 0.0 10.0 20.0 30.0 40.0 50.0 None The Florida Keys Orlando Fort Myers/Sanibel The Panhandle Florida Vacation Destinations (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 37Q20 Green Light: December 16.9%58.2%33.8%43.9%36.3% 10.A.1 Packet Pg. 201 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CURRENT INTEREST IN VISITING FLORIDA (cont.) 30.9 20.4 23.9 17.1 30.5 20.3 27.6 21.9 21.2 17.8 27.3 19.6 23.9 19.6 17.2 14.2 23.6 16.0 24.5 17.0 17.6 15.5 21.1 17.0 28.1 17.0 24.5 13.5 24.0 19.8 33.4 21.6 26.1 23.0 28.4 20.9 26.6 18.8 17.1 13.5 25.7 18.3 30.7 22.3 22.9 16.2 28.5 20.0 25.9 24.3 24.0 22.7 22.6 22.5 0.0 10.0 20.0 30.0 40.0 50.0 Tampa/St. Pete/Clearwater The Space Coast Miami/Fort Lauderdale Daytona Beach Naples/Marco Island Palm Beach/Port St. Lucie/ Vero Beach Florida Vacation Destinations (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 38Q20 Green Light: December 22.4%31.9%27.5%36.9%37.8%25.3% 10.A.1 Packet Pg. 202 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY CURRENT INTEREST IN VISITING FLORIDA (cont.) 27.8 25.0 26.3 20.7 19.4 16.1 23.9 23.5 21.6 21.5 18.4 13.3 23.6 19.8 20.7 18.7 16.2 11.5 21.1 20.6 19.3 19.4 16.7 13.3 19.7 20.4 23.8 19.1 12.9 9.5 29.5 27.6 30.7 24.2 22.9 18.2 21.7 18.6 19.4 19.8 15.2 11.6 26.2 25.4 22.4 22.0 18.8 14.9 21.8 21.2 20.1 19.3 16.1 14.4 0.0 10.0 20.0 30.0 40.0 50.0 Amelia Island Bradenton/ Anna Maria Island/ Longboat Key St. Augustine/Jacksonville Sarasota Homosassa/Crystal River New Smyrna Beach Florida Vacation Destinations (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 39Q20 Green Light: December 24.2%24.4%31.9%21.4%13.8%25.5% 10.A.1 Packet Pg. 203 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY LIKELIHOOD OF VISITING FLORIDA DESTINATIONS? 40 FLORIDA VISIT LIKELIHOOD DRILL DOWN: % More/As Likely by Key Market Subsets (Compared to Previous Month) 69.2% (-2.1 pts) Florida Residents 39.3% (-19.5 pts) < 46 Years Old 39.6% (-11.2 pts) Other U.S. 52.7% (+5.4 pts) 46 -64 Years Old 29.5%(+7.6 pts) International 34.8% (-9.0 pts) 65 + Years Old 56.0% (-4.8 pts) Collier Visitors * 41.2% (-13.6 pts) Male 44.2% (-2.2 pts) Female 74.8%(+3.4 pts) Green Light ** 43.4%(-4.9 pts) Yellow Light ** 23.6%(-0.3 pts) Red Light ** * Respondents who have visited the Naples, Marco Island, Everglades area over the past 5 years or are presently interested in visiting. ** An index of respondents’ overall expressed travel readiness.Q21 17.5 33.736.4 12.3 15.8 41.5 31.5 11.2 8.9 53.0 25.5 12.5 8.9 53.7 25.5 11.9 8.8 50.0 28.6 12.6 15.3 45.3 30.2 9.2 11.2 50.2 30.0 8.6 20.5 41.6 28.6 9.3 15.5 48.7 27.6 8.3 Likelihood of visiting Florida in the wake of the pandemic: More Likely Less Likely As Likely Don't Know May Jun. Dec. Aug2 Aug1 Jul. Oct. Sep. Nov. 10.A.1 Packet Pg. 204 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY COMFORT WITH LODGING OPTIONS 44.2 16.2 27.0 31.4 11.0 43.4 16.9 22.7 27.0 10.0 41.1 15.7 23.1 26.7 12.6 43.9 14.2 26.3 26.3 8.9 39.9 11.8 26.0 22.9 15.3 48.5 17.7 26.2 33.2 17.5 46.5 13.3 25.7 32.6 14.0 48.3 16.6 34.6 40.6 14.2 44.1 14.0 24.5 33.5 17.2 0.0 10.0 20.0 30.0 40.0 50.0 60.0 Major Chain Hotel Smaller Independent Hotel Rental Condominium Vacation Rental B & B At the present time, most comfortable staying: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 41Q22 Green Light: December 61.8%25.7%44.3%50.0%27.5% 10.A.1 Packet Pg. 205 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY COMFORT WITH LODGING OPTIONS (cont.) 13.4 29.3 42.3 7.9 6.4 15.2 27.9 43.5 7.4 7.8 17.3 23.3 45.3 10.1 7.5 17.7 28.6 38.2 11.2 7.1 21.1 32.6 49.0 7.4 7.3 18.0 28.9 43.0 11.7 4.1 17.5 28.2 43.1 10.8 5.9 18.5 32.7 33.6 9.0 4.6 18.2 26.0 35.6 10.9 8.0 0.0 10.0 20.0 30.0 40.0 50.0 60.0 Campground/RV Park An accommodation you have stayed in previously With Friends/Family None Don't Know At the present time, most comfortable staying: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 42Q22 Green Light: December 24.6%41.2%49.5%0.0%2.2% 10.A.1 Packet Pg. 206 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY NEXT TRAVEL 48.9 37.0 3.0 11.1 44.2 42.6 2.7 10.6 47.8 39.0 2.4 10.8 54.1 32.9 1.7 11.3 50.3 39.6 1.0 9.1 50.5 36.0 1.4 12.0 49.0 34.8 3.3 12.9 53.2 29.7 6.2 10.9 57.0 32.0 3.9 7.1 0.0 10.0 20.0 30.0 40.0 50.0 60.0 Vacation Trip Get-Away Trip Business Trip Don't Know Is your next trip likely to be a: 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 43Q23 Green Light: December 54.3%39.4%6.3%0.0% 10.A.1 Packet Pg. 207 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY LIKELY TRAVEL PARTY 15.0 51.5 32.0 11.7 12.8 18.0 54.7 25.3 15.6 13.0 20.1 56.7 26.0 15.2 12.5 19.6 57.4 25.1 10.9 14.4 16.4 47.7 23.2 13.5 19.017.3 49.5 27.4 14.0 13.6 18.0 55.5 28.1 10.0 13.6 19.9 53.7 28.6 11.4 13.3 21.5 58.4 26.8 14.3 8.7 0.0 10.0 20.0 30.0 40.0 50.0 60.0 70.0 By yourself As a couple As a family with children With a group of friends With extended family Respondents will travel: (Multiple Response) 5/4-31 6/1-28 6/29-7/26 7/27-8/16 8/24-30 9/1-30 10/1-31 11/1-30 12/1-31 44Q24 Green Light: December 22.0%64.3%23.2%24.6%13.8% 10.A.1 Packet Pg. 208 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEYTRAVELERSENTIMENT SURVEY SCHOOL AGED CHILDREN 25.8% have school aged children at home (8/24-30: 25.2%; 9/1-30:27.3%; 10/1-31:20.0%; 11/1-30:24.2%) 53.5% home/virtual school (8/24-30: 64.3%; 9/1-9/30:52.1%; 10/1-31:64.6%; 11/1-30:46.7%) 24.3% feel schooling virtually opens up additional travel opportunities for their family (8/24-30: 55.6%; 9/1-30:75.0%; 10/1-31:75.9%; 11/1-30:71.7%) 45Q31-34 45.0% would consider traveling to a destination that offered educational experiences (8/24-30:53.0%; 9/1-30: 74.9%; 10/1-31:59.9%; 11/1-30:62.4%) 25.5% traditional (8/24-30:35.7%; 9/1-30: 47.9%; 10/1-31: 28.9%; 11/1-30: 27.5%) 21.0% hybrid (11/1-30:25.8%) 10.A.1 Packet Pg. 209 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TRAVELER SENTIMENT SURVEY THANK YOU WWW.RDSMARKETRESEARCH.COM RESEARCH DATA SERVICES, INC. (813) 254‐2975 research@researchdatallc.com 10.A.1 Packet Pg. 210 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 2020 Year in Review Paradise Coast Social Media 10.A.1 Packet Pg. 211 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Florida’s Paradise Coast uses social media for… ●Brand awareness ●Engagement with past and future visitors ●Brand loyalty ●Instant communication Social Media Overview And we do it by… ●Sourcing and sharing user- generated content from within the destination ●Regular Paradise content shoots ●Creating strategic social media content calendars that align with agency-driven campaigns 10.A.1 Packet Pg. 212 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 1.Increase video content shared on Paradise Coast channels 2.Capture user-generated content (UGC) within the destination 3.Create content that encourages interaction (i.e., giveaways, contests, Q&As, live sessions) Why? All of these improve engagement, the No. 1 metric for success on social media. Top 3 Social Media Goals 10.A.1 Packet Pg. 213 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner •January-March:Vacation Well •March:We Aren’t Going Anywhere •April-June:Paradise In Place •June-July:Dine Out Paradise •Oct-Dec: Be a Local Hero 2020 Social Campaign Review 10.A.1 Packet Pg. 214 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Prior to COVID, the Vacation Well campaign focused on Florida’s Paradise Coast as a unique, luxurious destination that elevates every single moment of every single day visitors spend here. Vacation Well 10.A.1 Packet Pg. 215 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner •At start of COVID, this new messaging encouraged followers to halt travel and stay positive. •“Like all things, this will pass. And when it does, the beaches will still be gorgeous. The Everglades will still be breathtaking. And the food will still be amazing. Until then, stay safe. Stay smart. And most importantly, stay positive.” •Impressions: 477,601 •Engagements: 11,769 We Aren’t Going Anywhere 10.A.1 Packet Pg. 216 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner ●Landing page on ParadiseCoast.com featuring links to virtual experiences on partner websites ●Includes area beach webcams, Paradise in 360, and virtual things to do ●Impressions: 88,872 ●Engagements: 3,216 Paradise in Place 10.A.1 Packet Pg. 217 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Sunset Live video series (April-June 2020) ●Streamed live from the Edgewater Beach Hotel, La Playa Beach Resort and JW Marriott Marco Island ●Each sunset received between 8-30x higher distribution than other posts within 21 days of publishing ●Impressions: 176,303 ●Engagements: 10,774 Paradise in Place 10.A.1 Packet Pg. 218 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner •Organic and paid social campaign encouraging Collier County residents to support local restaurants •Included video and UGC •Impressions: 117,507 •Engagements: 1,767 Dine Out Paradise 10.A.1 Packet Pg. 219 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner •In alignment with Paradise Pledge, targeted to residents •Encourages residents to support local businesses and become more than just a customer. They’ll be something businesses need to survive in challenging times: A Local Hero. •Impressions: 39,340 •Engagements: 1,930 Be a Local Hero 10.A.1 Packet Pg. 220 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Facebook, Twitter, Instagram, LinkedIn ●Audience ○+6.6% (74,227) ●Engagements ○+47.1% (562,929) ●Post Link Clicks ○+7.8% (158,170) ●Posts Published ○1.7K Aggregate Results YOY 10.A.1 Packet Pg. 221 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Digital Media Performance 10.A.1 Packet Pg. 222 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner National Public Relations Update TDC Meeting Services conducted in December 2020 10.A.1 Packet Pg. 223 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Media Highlights LHG & CVB PR EFFORTS –December 2020 Media Impressions: 74,127,570 Media Value: $89,729 10.A.1 Packet Pg. 224 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Blog: Kelly Stillwell December 15, 2020 UMV:125,000 Media Value: $5,000 As a result of: Media Visit Media Highlights 10.A.1 Packet Pg. 225 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner USA Today December 22, 2020 UMV: 36,682,235 Media Value: $72,364 As a result of: Media Outreach Media Highlights 10.A.1 Packet Pg. 226 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Media Highlights 10.A.1 Packet Pg. 227 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner COVID-19 Crisis Communications RED TIDE MONITORING CORONAVIRUS SPECIAL EDITION, PARADISE COASTLINES •Continued bi-weekly newsletters •LHG and Client conducted Zoom webinars to substitute for weekly newsletter. CORONAVIRUS BI-WEEKLY CONFERENCE CALLS •Client, LHG and Paradise Advertising team participated in bi- weekly calls to go over any new updates in destination related to COVID-19. 10.A.1 Packet Pg. 228 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Projects/Media Outreach VISIT FLORIDA MEDIA MISSION •One-on-One Appointments •December 15 & 16 MEDIA MEETINGS: •Forbes, Jennifer Kester •Pamela Keene 10.A.1 Packet Pg. 229 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Projects/Media Outreach Press Releases Paul Beirnes Appointment New International Agency Recent Accolades What’s New for 2021 Pitches Small towns for the Holidays Places to jumpstart your New Year’s resolutions Romantic/Valentine’s Day getaway 10.A.1 Packet Pg. 230 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Projects/Media Outreach Diana’s Healthy Living Canadian blogger visited with family in December Stayed at condo, Maria coordinated experience for her with Pure Florida Coverage expected when travel is permitted Media Visits Targeting golf writer/influencer for CHUBB Classic in February 10.A.1 Packet Pg. 231 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Looking Ahead Outdoors-centric Influencers Targeting outdoors/fishing influencers to visit Everglades/Ten Thousand Islands Pitches Valentine’s Day Edu-tainment Spring Break Value-driven packages 21 Ways to Move in 2021 throughout Florida’s Paradise Coast 10.A.1 Packet Pg. 232 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner December 2020 DIGITAL SNAPSHOT –Paradise Advertising Naples, Marco Island, the Everglades CVB 54 10.A.1 Packet Pg. 233 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 234 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 235 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 236 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 237 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 238 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TOURIST TAX COLLECTIONS Collier County Tax Collector 10.A.1 Packet Pg. 239 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 240 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 241 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 242 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 243 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 244 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner PARADISECOAST.COM MONTHLY REPORTING December 2020 10.A.1 Packet Pg. 245 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner EXECUTIVE SUMMARY Traffic by Medium December 2020 Visits totaled 127,195 in December, up 22% MoM and 6% YoY. This YoY increase comes from a 7% bump in organic search, a 9% rise in campaign traffic and a 2% increase in referral traffic. December’s 22% MoM bump in traffic reflects seasonal trends despite the ongoing pandemic. Organic traffic was by far the largest source of traffic in December, making up more than 66% of visits, and it rose 44% MoM and 7% YoY. Organic visits had an average bounce rate of 53%. Referral traffic constituted 9,000 visits. FBUNC.com (youth football website), meanwhile, drove 1,242 visits and bounced at a rate of 74%. This may be food for thought on future personalization efforts. 10.A.1 Packet Pg. 246 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner TOTAL SITE TRAFFIC, PAGEVIEWS & ENGAGEMENT Performance (YOY) o Total Visits: 127,195 6% o Total Unique Visitors: 108,401 8% o Total Pageviews: 217,448 5% o Average Time on Site: 1:23 1% o Overall Bounce Rate (BR): 61% 2% o Homepage Bounce Rate: 58% 2% 10.A.1 Packet Pg. 247 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o Total Visits: 1,314,510 4% o Total Unique Visitors: 1,094,186 6% o Total Pageviews: 2,141,018 5% o Average Time on Site: 1:14 10% o Overall Bounce Rate (BR): 63% >1% o Homepage Bounce Rate: 60% 1% YEAR-TO-DATE SNAPSHOT 2020 Performance Preview 10.A.1 Packet Pg. 248 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner SIGNALS OF INTENT TO TRAVEL (SITS) o Guide Orders: 390 32% o E-Guide Views: 133 38% o E-Newsletter Sign Ups: 235 16% o Hotel Listing Views: 1,934 13% o Deals Page Views: 1,706 35% Goal Completions (YOY) 10.A.1 Packet Pg. 249 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner BOOK DIRECT PERFORMANCE o BookDirect Widget Searches: 1,043 782 o BookDirect Click-Thrus (Referrals to Properties):857 781 o Average Time Spent on Results Page (All Devices): 3.9 min 4.4 min o Bounce Rate (BR): 18.38%33% o Search-to-Referral Ratio: Overall:82%100% Desktop:147%171% Mobile:24%35% Activity & Engagement (YOY)DEC 2020 DEC 2019 10.A.1 Packet Pg. 250 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner MOBILE, TOP PAGES & GEO MARKETS o Mobile Traffic: 73% of total traffic, including tablets o Most Viewed Pages: (1)Explore Naples Safely landing page, (2) Events landing page, (3) Homepage, (4) Coronavirus Information page, (5) Celebrities on Marco Island page o Top State Markets: Florida, Illinois, Georgia, Ohio, New York o Top City Markets:Naples-Ft. Myers, Tampa-St. Pete, Miami-Ft. Lauderdale, Chicago, Orlando o International Sites (YOY Comparison): •GERMAN: Visits (723) down 59%, time on site (1:55) up 63%, BR (64%) down 2% •PORTUGUESE: Visits (171) down 8%, time on site (1:50) up 2%, BR (69%) up 5% •SPANISH: Visits (556), time on site (1:50), BR (~58%) 10.A.1 Packet Pg. 251 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner CORONAVIRUS INFORMATION PAGE ç ç ç ç Performance (December only) o Total Pageviews: 8,579 o Total Unique Pageviews: 7,486 o Entrances: 5,569 o Average Time on Page: 2:50 o Page Bounce Rate (BR): 64% o Primary Source: Organic (6,715) 10.A.1 Packet Pg. 252 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner PARADISE IN PLACE PAGE ç Performance (December only) ç o Total Pageviews: 303 o Total Unique Pageviews: 258 o Entrances:71 ç ç o Average Time on Page: 3:52 o Page Bounce Rate (BR): 51% o Primary Source: Organic (150) 10.A.1 Packet Pg. 253 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner SAFE EXPLORATIONS PAGE ç Performance (December only) ç o Total Pageviews: 15,673 o Total Unique Pageviews: 12,542 o Average Time on Page: 1:14 ç ç o Page Bounce Rate (BR): 84% o Exit Rate: 78% o Primary Source: Display (10,328) 10.A.1 Packet Pg. 254 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner ORGANIC TRAFFIC o Organic was by far the largest source of traffic in December, making up 66% of all traffic and driving 84,172 visits o Compared to 78,751 visits in November 2019, organic traffic was up 7% YOY o The organic bounce rate was 53%, which was the lowest bounce rate of the four traffic mediums 10.A.1 Packet Pg. 255 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o Total Impressions:54.6K o Total Clicks: 4.2K o CTR: 7.35% PERSONALIZED CONTENT December Activity 10.A.1 Packet Pg. 256 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o Drive Market (FL, GA, SC) o Impressions: 4,066 o CTR: 0.54% o Drive Market (ATL ) o Impressions:1,100 o CTR: 0.82% PERSONALIZED CONTENT o Local Market o Impressions:2,294 o CTR: 0.96% 10.A.1 Packet Pg. 257 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o NYC o Impressions: 720 o CTR: 2.36% o Midwest General o Impressions:1,085 o CTR: 2.3% PERSONALIZED CONTENT o Northeast General o Impressions:1,205 o CTR: 2.49% 10.A.1 Packet Pg. 258 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o Default/US o Impressions: 3,653 o CTR: 2.79% PERSONALIZED CONTENT o Fly Market (Chicago) o Impressions:1,400 o CTR: 2.36% o UK o Impressions: 126 o CTR: 5.6% 10.A.1 Packet Pg. 259 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o International –Germany o Impressions: 43 o CTR: 6.98% o International –Brazil o Impressions: 17 o CTR: 5.88% PERSONALIZED CONTENT o International –Spanish o Impressions: 42 o CTR: 2.38% 10.A.1 Packet Pg. 260 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner o Impressions:33,332 o Clicks: 2,936 o CTR: 8.81% PERSONALIZED CONTENT Fly In: E-News Promo 10.A.1 Packet Pg. 261 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner PERSONALIZED CONTENT o Impressions:6,539 o Clicks: 1,005 o CTR: 15.37% Fly In: COVID-19 Events 10.A.1 Packet Pg. 262 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner PERSONALIZED CONTENT Pages Per Visit o Didn’t see PC: 1.1 o Saw PC: 2.8 63% o Clicked PC: 4.5 161% PC = Personalized Content Average Time Spent o Didn’t see PC: 0:36 o Saw PC: 2:54 107% o Clicked PC: 4:16 206% Bounce Rate o Didn’t see PC: 75% o Saw PC: 34% 45% o Clicked PC: N/A December Engagement 10.A.1 Packet Pg. 263 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner RECOMMENDATIONS & KEY INSIGHTS ●To continue driving organic traffic around high-opportunity keywords, we recommend creating deeper content on narrow topics such as: SEARCH VOLUME (monthly)CURRENT PAGE RANK ●Mercato Naples 4,400 11 ●Collier Seminole State Park 4,400 11 ●Sunset Naples Florida 3,600 22 ●Ten Thousand Islands 1,900 11 ●Bike Rentals Naples Florida 1,600 11 ●Naples Florida Art Galleries 590 6 ●Kayaking in Naples 480 16 ●To optimize for engagement and keep content as relevant, timely and valuable as possible, consider: ●Creating feature content around safe/responsible travel and social distancing: (1) Outdoor Event Roundup, (2) 5 Ways to Celebrate Spring in Naples, (3) City/County Parks & Trails ●Update and enhance COVID-appropriate copy to key landing pages and articles: (1) Beaches, (2) Outdoors, (3) Boating, (4) Paradise Pledge, (5) Explore Naples Safely 10.A.1 Packet Pg. 264 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner ON LINE HOTEL BOOKING SERVICES Book Direct-JackRabbit Systems 10.A.1 Packet Pg. 265 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 266 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 267 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner VISITATION DECEMBER 2020 10.A.1 Packet Pg. 268 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 2,126 TOTAL VISITORS IN DECEMBER December 2019 December 2020 Collier Museum at Government Center 368 234 Naples Depot Museum 2,299 285 Marco Island Historical Museum 1,425 680 Museum Of The Everglades 1,581 688 Immokalee Pioneer Museum at Roberts Ranch 53 239 TOTAL 5,726 2,126 10.A.1 Packet Pg. 269 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 0 10000 20000 30000 40000 50000 60000 70000 80000 90000 100000 January February March April May June July August September October November December YEAR –TO –DATE VISITATION COMPARISON 2018 2019 2020 10.A.1 Packet Pg. 270 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Where are you from? 10.A.1 Packet Pg. 271 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner How did you hear about us? 10.A.1 Packet Pg. 272 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Were you welcomed by a Museum staff member or volunteer? 10.A.1 Packet Pg. 273 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Please explain why you would or would not recommend this museum to others. PLEASE EXPLAIN WHY YOU WOULD OR WOULD NOT RECOMMEND THIS MUSEUM TO OTHERS. Lots of space to social distance. Well maintained. Friendly staff. Interesting history and low key Easy to go through, good explanation of exhibits Would,recommend, came to see the fruit packing labels I would recommend the museum because it is interesting All Collier County museums are amazing! I would recommend this museum to understand more of how people lived in the past in Florida. How life was before then. And how important is to remember we’re we came from. And for new generations to enjoy these beautiful acres of land with there family and community. 10.A.1 Packet Pg. 274 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Please explain why you would or would not recommend this museum to others. Please explain why you would or would not recommend this museum to others. Museum is in excellent repair and well appointed Lots to see, Convenient, interesting history of SWFL Travelled US best museum , Great Florida History & Natural History Interesting Fun 10.A.1 Packet Pg. 275 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner Please rate your overall experience with this Museum. #Field Minimum Maximum Mean Std Deviation Variance Count 1 Please rate your overall experience with this Museum. 3.00 5.00 4.81 0.46 0.21 37 4.81 of 5.0 Satisfaction 10.A.1 Packet Pg. 276 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner How satisfied were you with the service you received? #Field Minimum Maximum Mean Std Deviation Variance Count 1 How satisfied were you with the service you received? 3.00 5.00 4.86 0.41 0.17 37 4.86 of 5.0 Satisfaction 10.A.1 Packet Pg. 277 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner How likely are you to recommend this Museum to a friend or colleague? 10.A.1 Packet Pg. 278 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner CURRENT EXHIBITS 10.A.1 Packet Pg. 279 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner December 1 –February 27, 2021 Museum of the Everglades INDOMITABLE –THE LIFE & ART OF CAMILLE BROCK BAUMGARTNER 10.A.1 Packet Pg. 280 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner December 8 –April 3, 2021 Marco Island Historical Museum A PRESSING MATTER: PRESERVING MARCO ISLAND’S FLORA 10.A.1 Packet Pg. 281 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner January 9 –March 27, 2021 Collier Museum at Government Center SKIN DEEP: CONTRASTS IN SEMINOLE CULTURE 10.A.1 Packet Pg. 282 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner January 14 –April 16, 2021 Naples Depot Museum REQUIEM FOR STEAM : THE RAILROAD PHOTOGRAPHS OF DAVID PLOWDEN 10.A.1 Packet Pg. 283 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner January 19 –April 19, 2021 Immokalee Pioneer Museum at Roberts Ranch FORGOTTEN FLORIDA : PHOTOS FROM THE FARM SECURITY ADMINISTRATION 10.A.1 Packet Pg. 284 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner THANK YOU Questions? 10.A.1 Packet Pg. 285 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 10.A.1 Packet Pg. 286 Attachment: MARKETING PARTNER RPT Dec Activity- Jan TDC (14777 : Marketing Partner 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 11.A Item Summary: Tourism Staff Reports Meeting Date: 01/25/2021 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 01/19/2021 8:59 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 01/19/2021 8:59 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/19/2021 8:59 AM Corporate Business Operations Jennifer Reynolds Additional Reviewer Completed 01/19/2021 9:25 AM Tourism Jack Wert Director Completed 01/19/2021 11:28 AM Corporate Business Operations Sean Callahan Executive Director Completed 01/19/2021 2:41 PM County Attorney's Office Colleen Greene Attorney Review Completed 01/19/2021 3:02 PM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 11.A Packet Pg. 287 1 DIRECTOR ACTIVITIES- Jack Wert- December 2020 PERIOD AT A GLANCE 2020 2019 Number of Advocacy Contacts 6 6 Number of Trade Show/Conferences 1 3 Number of Tourism Industry/Inter Div. 9 9 Number of PR Interviews/Communications 15 7 7 Advocacy • Collier Chapter - Florida Restaurant & Hotel Association Board Meeting & Advocacy Calls • Weekly Meetings with Emergency Ops on COVID-19 situation • Collier County Corporate Business Meeting • Destinations International Advocacy Committee Weekly Meetings • Florida Sunshine Sports Council Weekly Conference Call on status of events & protocols • Atlanta Federal Reserve Tourism Advisory Council Virtual Economic Reports Update Trade Shows/Tourism Industry Conferences • Destinations International CEO Virtual Summit Tourism Industry & Intra-Division Meetings • Zoom Webinar with Partners on COVID Recovery plans • Parks & Recreation Sports Weekly Event Review • Destinations Intl Education Committee Virtual Meetings • COVID-19 Update Meetings with Brazil, Colombia, UK and Europe reps on recovery planning • Meeting with Joe Veneto on planning for packaging seminars for partners in February • Weekly Tourism Division Staff Meetings • Destinations International CDME Education Conference Calls • Sports Council Board & Member monthly meeting • Baker Park Public Art Dedication Public Relations/Communications • Media interviews: WINK; NBC-2; ABC-7; Fox News, Naples News, Bob Harden • Weekly Calls with Lou Hammond Group and Paradise Advertising on Coronavirus response • Gulf Coast Regional CVB PR Conference Call on Coronavirus • Conference Calls with US Travel Assoc, Destinations Intl., Destinations Florida, Brand USA, Promotional Activities/Special Events 5 11.A.1 Packet Pg. 288 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 2 Director Activities- November 2020 Cont. Promotional Activities/Special Events • Naples Botanical Garden Night Lights event • QBE Shootout events • Advisory Board Calls with FGCU Hospitality School • FBU Championship games at new Sports Complex • Dutch Tour Operator Dinner- Joost DeMire on Incentive Association Meeting at JW 11.A.1 Packet Pg. 289 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 3 GROUP MEETING SALES REPORT Synergy-Connect Midwest Reps, Maura Zang December 1 - 31, 2020 2019 2020 Number of Meeting Planner Contacts 175 4 Number of RFP leads sent 8 2 Number of Groups booked Total Room Nights/Econ. Impact for Period booked Number of RFP Enhancement (RFPE) Requests Number of RFP’s to Contract Site Visits & FAMS Number of Shows Attended 5 4 virtual RFPs Event Name Organization Contact State Event Date Total Room Nights 2021 Baker's Dozen Annual Meeting Experient Jane Eisele IN Feb 2021 108 Pastors Retreat 2023 #75555 HPN Global Hillary King AZ Jan 2023 2817 VIRTUAL EVENTS ATTENDED ● 12/1-2 - IRF (Incentive Research Foundation) UNvitational networking event - The audience was made up of north American meeting and incentive planners. We had many opportunities to network and Naples/Marco Island was very visible as JW Marriott Marco Island is the location for the 2021 in-person event. ● MPI Membership Mondays ● 12/7-8 - Prevue Meetings & Incentives networking event ● 12/14 - SITE MN Holiday Event - NMIE CVB was the only featured CVB sponsor at this event. We had a video feature for the audience of over 40 top meeting and event planners in the Midwest. ● 12/18 - MPI Wisconsin Whine & Cheese PROSPECTING and OTHER ACTIVITIES ● Meeting planner interactions (including planners like Jane Eisele -Maritz RFP, Tracy Schorle with SmithBucklin, Vicki Thein, Jan Oakland) ● Holiday Eblast to approximately current 3,000 planners in our database ● Shannon is joining a volunteer committee with MPI Minnesota, to prospect and grow this territory ● Maura is handling HPN RFPs while Debi’s position is filled. ● January 13, 2021 HPN Global Webinar for their associates. 11.A.1 Packet Pg. 290 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 4 LOOKING AHEAD ● Ongoing: SITE Chicago Coffee Chat series ● Ongoing: MPI Membership Mondays ● January 5, 2021 - MPI MN Membership Focus Group (registered) ● January 7, 2021 - SITE Chicago Holly Trolley (registered) ● January 8, 2021 - MPI MN Coffee Chat: January 8, 2021 (registered) ● January 11 - 15, 2021 - PCMA Convene Virtual Event ● January 20, 2021 - MPI MN January Members Meeting ● January 21, 2021 - MPI Holiday Party ● January 26 - 28, 2021 ITME World - Appointment Tradeshow (Virtual) ● January 27, 2021 - MPI Minnesota Membership 101 ● February 2, 2021 - SITE Global Hybrid Conference MARKETING ● Engaging buyers and the industry network through LinkedIn posts by Shannon ○ Gordon River - 233 views ○ LPGA - 316 views ○ Naples Airport - 208 views ● COVID recovery stat - 340 views- 11.A.1 Packet Pg. 291 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 5 TRAVEL INDUSTRY & LEISURE MARKET SALES REPORT Claudia Cianfero Reporting Period: December 1 - 31, 2020 PERIOD AT A GLANCE 2019 2020 Number of Travel Agent Contacts 0 91 virtual Number of Tour Operator Contacts 35 0 Number of FAM’s/Site Visits 0 0 Number Trade Shows Attended 1 0 PRESENTATIONS RECAP December 16, 2020 – Travel agent training organized by Aviareps Colombia. We had 91 travel agents from Colombia, Mexico, Argentina, Chile, Peru and Brazil. The training was also for the new LATAM Aviareps team. Webinars and Meetings: Connect weekly Zoom Meetings: Continued to attend the Connect Travel webinars with tour operators from the United States, Canada and International companies. 12/1/2020 – Monthly Zoom call with Diamonde representatives to touch base and get updates on Europe market. 12/1/2020 – Webinar: Capturing the Canadian Consumer: Insights into the “Post-COVID” Path to Purchase. 12/2/2020 - GoToWebinar - Key Updates from Hilton 12/3/2020 – Zoom: Looking Ahead to 2021: U.S. Travel's Latest Forecast 12/3/2020 – Group sales manager second interview with Lisa Chamberlain 12/4/2020 – zoom meeting with Paradise Advertising re: Naples Recipe Project 12/4/2020 – zoom meeting with Aviareps team to discuss the new Spanish Facebook 12/4/2020 – Group sales manager second interview with Bill O’Laughlin 12/9/2020 – Zoom Partner recovery meeting. Presented update on Latam. 11.A.1 Packet Pg. 292 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 6 12/9/2020 – Zoom meeting with Miles team re: Naples 2021 Visitors Guide - Project Kickoff 12/9/2020 - Destinations Florida Membership Meeting 12/10/2020 – Zoom meeting with West Coast of FL CVB’s to discuss new presentation format. 12/11/2020 – Virtual meeting with Karen Rames to discuss the Travel Agent Academy training tool. 12/14/2020 - TravelPulse Podcast: Should the travel industry change commission payment policies? 12/15/2020 - ARC's TravelConnect Virtual Series: A Fireside Chat with Mike Premo and Dave Hilfman 12/17/2020 - Brand USA Global Marketplace Exhibitor Update for Focus Canada and Focus Mexico events. 12/17/2020 - FL DMO's monthly update 12/22/2020 – Zoom meeting with Shari Bailey to discuss upcoming Connect events and their involvement in IPW September 2021. LATAM Update Facebook page in Spanish up and running. Aviareps Mexico handles all the posts for LATAM. New West Coast of Florida format to launch February 2021. These will be monthly chats with the 4 CVB’s (Naples, Fort Myers, St. Pete/Clearwater and Tampa). Topics such us re-opening measures, what’s new in the destination etc…. We will do these in conjunction with a partner such as Visit Florida, Visit USA Committees, Brand USA. 11.A.1 Packet Pg. 293 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 7 PERIOD AT A GLANCE 2019 2020 Number of Travel Agent & Tour Ops Contacts 1 0 Number of FAM’s/Site Vi i 0 0 Number of Meeting /wedding Planners 6 8 Tradeshows 1 0 Number of RFP’s Received 0 0 Specialty Markets Michelle Pirre - Sales Assistant 12/1/2020-12/31/2021 Specialty Markets Since attending tradeshows and events are not feasible, we have been focusing on exposure in other ways. Setting up website listings and gaining exposure through associations has been part of our targets. LGBT Meeting Planner Newsletter • Using membership perks to our advantage, we have been submitting events and different information to the LGBT Meeting Planners Association Newsletter on a weekly basis. So far, we have distributed information about the Paradise Coast Sports Complex and the US Open Pickleball Championships. The association includes many types of planners, including sports event planner and a board member from Nike. IGLTA Website updated with new images and events Outcoast-Gay Florida Travel Itinerary has been expanded and confirmed – Rachel will be filming at various properties and attractions from Naples, Marco Island and The Everglades inclusive. January 24th-28th. Discussions with Outcoast for an upcoming podcast regarding Pickleball could happen shortly. 11.A.1 Packet Pg. 294 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 8 Destination Weddings • Assisted agency with updating the Equally Wed LGBTQ wedding Site with new information and pics • Received 8 emails this month regarding small intimate weddings & elopement packages and several phone calls. Sent info. Same-sex weddings have boosted economies by $3.8 billion since gay marriage was legalized 5 years ago this month, a new study says CNN Business From 2 June: Same-sex weddings have been a boon for the wedding industry since gay marriage was legalized in 2015 — and in the years since, it's boosted state and local economies by $3.8 billion, a new study estimates. The same-sex wedding industry also supported at least 45,000 jobs and generated more than $244.1 million in state and local sales tax since June 2015, according to the report from the UCLA School of Law's Williams Institute on Sexual Orientation and Gender Identity Law and Public Policy. READ MORE Webinars • 12/3/2020 LGBT Meeting Planner CVB Town Hall • 12/8/2020 An Eye Towards the New Year • 12/9/2020 Partner Recover Meeting, spoke about LGBT trends and Weddings • 12/30/2020 IGLTA LGBTQ+ Luxury Tourism Insights Panel 11.A.1 Packet Pg. 295 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 9 January 2020 TDC Monthly Report- December Sports Events & Activities Sports Team - Nikki King Development Activities this Period – Nikki King • Attended Parks and Recreation Athletics staff weekly partner meeting • Completed all Collier County University Training • Attended weekly Sunshine Sports Council Mtgs • Requested Purchase Orders for BCC Approved Events • Collected and Processed Post Event Data/Calculate Economic Impact • Posted Content for Sports Social Media Channels • Updated Sports Website • Working with USA BMX regarding the potential of hosting a State Race in 2021 • Attended FBUNC • Processed back up and reimbursement paperwork • Attended Staff Meeting • Attend weekly Deputy Director Paul Beirnes • Multiple Zoom meetings with potential new event organizers Gatorade College Showcase Youth Soccer Dec 7-8, 2019 Direct Impact $409,470 Economic Impact $579,657 Room Nights 608 TDC Funding Promoter $6,375 TCD Funding P&R OT $1,500 Acquisition Cost $12.95 Total ROI 53% TDT $4,560 Gatorade College Showcase Youth Soccer Actual vs Projected Impact Comparison 2020 Projected 2020 Actual 2019 Projected 2019 Actual Direct Impact $317,789 $409,470 $229,963 $308,740 Room Nights 425 608 500 544 TDC Funding $6,375 $6,375 $7,500 $7,500 Acquisition Cost $15 $10.42 $15 $13.79 TDT $3,385 $4,560 $3,750 $3,750 11.A.1 Packet Pg. 296 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 10 11.A.1 Packet Pg. 297 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 11 MONTH/YEAR: DECEMBER 2020 PREPARED BY: UK & IRELAND OFFICE HIGHLIGHT OF THE MONTH: This month, the UK and Ireland office placed an 8-page Florida’s Paradise Coast feature in leading travel and lifestyle magazine, The Cultured Traveller. The feature provides an in-depth view into the hotels, activities and culinary offerings in Naples, Marco Island and the Everglades, in addition to highlighting the health and wellness benefits from yoga to cycling to golf. The magazine reaches 50,000 affluent readers seeking the very best in luxury travel, fine-dining and luxurious experiences. UK & IRELAND MARKET UPDATE: December 2020 will go down in the history books as one of the most important in our country's history with two key milestones achieved. Brexit negotiations were finally agreed with the EU and the UK became the first country in the world to start vaccinations for the Covid-19 virus. For the past 10 months the coronavirus has dominated our whole lives and has been the only news. However, in December, as the deadline for the UK's formal withdrawal from the European Union drew closer and the final deadlines were breached again and again, the country was being told to prepare for a "no deal" exit based on World Trade Organisation terms. It became clear that despite nearly 5 years of negotiating, it was all potentially for 11.A.1 Packet Pg. 298 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 12 nothing up until December 23rd as both parties were stating they were still too far apart and prepared to walk away from the negotiations, admitting a deal can not be agreed. However, at 2pm on December 24th Boris Johnson announced to the nation that a solution had been found and that it represented a great deal for the UK, in which the country would "prosper mightily". Economists are predicting that the deal will boost the economy by 6.1%. The deal involves similar trading terms to that which Canada enjoys with the EU and the UK is free to independently agree all its other trade deals around the world, opening up potential new markets and trading opportunities. The most important point was that this deal now meant the UK had certainty as to what it was doing post December 31 2020. As our economy had been held back for the past 5 years with this constant uncertainty this news of a deal was welcomed by all corners of the economy. For the more immediate view on matters in the UK, we, like everywhere in the northern hemisphere, have been in and out of local lockdowns for the past 4 weeks as the virus continues to spread at a more virulent rate. London was plunged into a new ‘Tier 4’ category just a few days before Christmas, with the rest of England following closely behind by New Year’s Eve. The focus is now on getting the vaccines out in time to halt the need for further national restrictions or lockdowns. The UK has bought more vaccines per head than any other country in the world, and the additional approval and purchase of the Oxford AstraZeneca vaccine, which can be deployed easily and without storage complications, has been hailed as a "game-changer" by the Government. 100 million doses of the AstraZeneca vaccine - enough for 50 million people - have been ordered and will start to be rolled out across the UK from 4 January. The government is pledging all those over the age of 50 and all key workers will have been vaccinated by March 2021, and in an interview with LBC radio on 30th December Health Secretary Matt Hancock said that he had a "very high degree of confidence that we can be out of this by Spring". Due to the upbeat nature of the vaccine starting to be used and the Brexit headache behind us there was a real sense of optimism in the UK during December. It is felt that a recovery is starting and by Q2 2021 there is no reason why we cannot all be back to some sort of normal. The biggest benefactor to this new normal will be travel and tourism. The pent up demand for travel in the UK is at a level never seen before and an example of this was seen with a few destinations in December. Dubai, Maldives and Barbados were all free from quarantine rules travelling to and from the UK and the public booked these destinations to the point that demand was outstripping supply, with yields higher than 2019. Ryanair, the largest European Airline, as with many other tour operators and destinations, aggressively started their TV advertising in December pushing the fact that the end is near and holidays can be booked with confidence again. The sentiment from many observers is that the long haul "holiday of a lifetime" market will do especially well in the aftermath of Covid 19 and competition for stealing market share has now started. 11.A.1 Packet Pg. 299 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 13 We remain optimistic that despite the headline figures of infections and deaths over the past 10 months the UK economy will be very resilient, especially with travel as a non- negotiable part of our existence and a way of our lives. It is believed that this sector will bounce back the fastest. TRAVEL INDUSTRY OVERVIEW: December started off as a big month for last minute bookings to the Middle East as Dubai was added to the UK safe list. Operator Gold Medal reported a 130% increase in enquiries to Dubai, and saw a large increase in bookings for the month showcasing that the UK pent up demand to travel is clearly evident. British Airways consolidated their 2021 routes, pulling out of 21 cities across the world. 15 of those routes were long haul, with Asia having the biggest casualties. Hong Kong, Tokyo, Beijing, Shanghai and Singapore are now the only routes being served by the national carrier moving forward. Sydney, Buenos Aires and San Jose (Costa Rica) have also been removed; however they are expected to resume those services once restrictions to those countries have lifted. During December, Travel companies also started to prep for the January and February ’peak’ booking period, with the majority of the campaigns launching on boxing day. Despite the challenging year and questions to whether a peak booking period would happen, this continues to be the case. British Airways and Virgin Atlantic both launched their worldwide sales for the first time ahead of Christmas and Jet2* led the way with tour operators launching three adverts on Boxing Day including the messaging ‘have a holiday you deserve’. All of the Jet2 adverts feature a call to action in which it tells consumers to book with an independent travel agent, highlighting the value of booking with the trade. TUI* have also been very visible across the festive period taking up many key out of home placements with large price cuts as their call to action. TUI is also offering free changes to bookings for those that book before the 28th February. B2B operator GoldMedal is seeing the January booking window as a business as usual ‘peaks’ focusing on tactical offers to its key destinations, including Florida, Las Vegas and Middle East. Operators early reporting of the January sales has largely been positive with GoldMedal already reporting Florida and the Maldives being the most popular requested destinations so far. Gold Medal has also reported that advanced bookings for 2022 have been higher than the proportion of 2021 bookings being made at the same time last year, reinforcing the trend that more consumers are continuing to book further ahead. Homeworker agency, Not Just Travel has reported a four-fold increase in bookings made on Christmas Day compared to the same time last year. Surprisingly, cruise holidays took up 20% of the agency bookings on Boxing Day, demonstrating the resilience of the sector and loyal customers who book far in advance. And finally, domestic holidays continue to prove to be most popular, largely for quick short breaks once Covid restrictions are relaxed. 11.A.1 Packet Pg. 300 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 14 NB * Jet2 & Tui – do not directly inpact Florida’s Paradie Coast – Jet2 is mainly European and Tui is considered a mass market operator – it is nevertheless worth noting as their influnce impacts wider demand due to their scale & volume – the knock-on-effect is positive for Florida‘s Paradise Cosast. EVENTS UPCOMING EVENTS 2020 DATE SPECIAL EVENT LOCATION January Additional forward planning for the remainder of the year UK & Ireland January Activate trade co-op campaigns: - America As You Like It - Travelplanners /US Airtours - Audley Travel - Florida First UK & Ireland January Visit Florida Media event virtual UK & Ireland January Launch Facebook consumer promotion UK & Ireland MARKETING/SALES/PROJECTS & ACTIVITIES: Top of mind is the ongoing - Travel Industry Recovery Plan – Covid-19: Forward planning for the remainder of the year and following up on recent past events. National Geographic Traveller Publication – opportunity Have approval to participate with this opportunity. This publication is leading into 2021 with ‘Best Trips for 2021’ – they have released their Best of the World for 2021 list which featured destinations in a range of themes from family travel to intrepid adventures and most sustainable destinations. After we encouraged the publication to reach out to Visit Florida – they are participating also in the March. We have negotiated with a leading page up front within the publication opposite the ‘Contents’ page. We also identified and negotiated with high-end tour operator ‘Audley Travel’ to act as our Call-to-Action to generate greater conversion into Florida’s Paradise coast. 11.A.1 Packet Pg. 301 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 15 Facebook Promotion – UK Although the UK is faced with a further lockdown - we continue to research the most productive timeframe for this upcoming Facebook consumer promotion, and we are aiming to launch in January. This is a key out-reach with the growth of digital communications. A focus will be on the key messaging of ‘Only Paradise Coast Will Do’ and the ‘Paradise Pledge’ via this focused digital arena. We are aiming to interactive with tour operators for lead in pricing to encourage bookings. Ongoing Collaborations: Following up and maintaining regular outreach to our UK & Ireland trade suppliers – highlights include: • Audley Travel – Confirmed as call-to-action partner within National Geographic Traveller marketing • America As you Like it – Proposal obtained and approved for January activity • Florida First Travel - Participating with social media outreach & reviewing opportunity • Virgin Holidays – ongoing discussions • BA Holidays – ongoing updates • Trailfinders – ongoing discussions • Travelplanners/ US Airtours – Reached out for a CTA offer for Prima magazines - Co-op activity proposal obtained and approved for January activity • Visit USA UK Updated destination details on new website Zoom Meetings and Webinar In contact with tour operates and travel industry on weekly basis. Joined various Webinars: • Brand USA Travelweek review and planning • CVB Partners webinar • Travel Weekly insight report Updates: Industry updates were forwarded to CVB for the various industry partner briefings Website Enquiries: OMMAC continue to distribute literature required for UK, Ireland and France via the UK mailing house. 11.A.1 Packet Pg. 302 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 16 MEDIA SUMMARY: TRENDS Throughout December, UK media continued to produce travel content centered on winter themes, including festive staycations, European ski and winter sun destinations, notably Madeira, Dubai and the Maldives. Mid-month, 2021 news, new openings and destination inspiration also dominated the travel pages in the national newspapers sharing news on hotel openings, new routes, insurance policy updates and government advisories in an attempt to inject some positivity back into long-haul travel in the new year. Family travel was also a popular theme in the broadsheets with both The Times and The Telegraph listing their top destinations for 2021 to “play now and go later”, including destinations across Europe and Asia. Additionally, Christmas features also proved popular with many papers and supplements producing fun and light-hearted features highlighting worldwide festive celebrations and destinations linked to Christmas and popular culture through film, TV and music. Towards the end of the month, Virgin Atlantic took centre stage in the national newspapers as the airline said goodbye to its last 747. Travel features, aircraft reviews, advertorials and sales- led content featured heavily across the media with Virgin Atlantic as the call to action and with communications predominantly reporting on and selling destinations in the Caribbean. This month also continued to see publications announce their top travel destinations and predicted travel trends for 2021 with Greece, South Africa and Costa Rica (to name a few) proving popular entries. Furthermore, Lonely Planet also released their long-awaited Best in Travel list with a twist. While the travel giant normally issues lists including the best countries, cities and regions, the 2021 offering is split into three new categories: Best in Sustainability, Best in Community and Best in Diversity. The idea is to celebrate the people and places shaping the future of travel, according to the publication. In terms of media requests, December saw a flurry of requests for sustainability, wellness and community-led tourism which leads us to believe that there will be an influx of mindfulness based features in January. According to the latest Google search trends, notable searches this month saw winter sun favourites such as Dubai and Mauritius take the top spots at 1,000% in addition to family holidays up 70% and New York, also up 70% for 2021 suggesting the news of a vaccine is making city breaks more appealing again. OUTLET UPDATE In publication news, award-winning luxury and experiential travel journal for the LGBTQ+ community, Out There, returned to print this month. Entitled “The Next Chapter”, December's edition moved away from the usual destination focus and placed more emphasis on ‘why’ we travel, rather than ‘where’. Furthermore, Outlook Travel Magazine also announced its return to print in January 2021 and Foodism returned to hungry diners’ inboxes with its first e-newsletter following the announcement of new publishers in November. January will see Metro launch a brand new newsletter called The Getaway that will be packed with more travel news, information and inspiration. 11.A.1 Packet Pg. 303 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 17 After returning from its publishing hiatus earlier in the year, ES Magazine Assistant Editor, Dipal Acharya, reported that the first issue was one of the magazine's best read ever, and subscriptions are now up by 30%. The title will also be launching a new digital platform and special editions in 2021. And finally, according to the latest PAMCo data (PAMCo4 2020) The Guardian maintains its position as the UK’s most-read quality news publisher with 24.2 million readers per average month across print and online – up YoY and a sizeable lead of 4.5m+ over The Telegraph and The Independent. PUBLIC RELATIONS ACTIVITY: Proactive Pitching: ● 2021 news, new openings and renovations Multi-destination roundups: ● Under the radar destinations (mountains, coast and deserts) ● Worldwide cycle routes TravMedia Requests: • Mental wellbeing breaks - The Times • Anti-grammable - Dose Magazine • 2021 destinations - Arcadia Magazine • Rail Travel - Arcadia Magazine • In-demand destinations - ipaper • 2021 travel ideas - Sunday Telegraph • Hotels that bring the outdoors in - Telegraph • Sustainable destinations - Conde Nast Traveller • Trips of a lifetime - Irish Independent • 2021 wellness travel trends - Lonely Planet • Pilgrimage Trails - ipaper • Community Tourism - ipaper • Wellness Trends - Irish Tatler • New tourism ventures - Life Magazine • Holidays that are good for you and the planet - The Guardian • 2021 wellness destinations - Culture Trip • Health and Fitness holidays - The Sun • 2021 sustainable breaks - Independent • Winter sun - Reach PLC 11.A.1 Packet Pg. 304 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 18 • 2021 hotel openings - Arcadia Magazine • Chasing the sun - Prima Magazine Webinars attended Roxhill 10-minute interviews with: ● Anya Meyerowitz, digital travel writer - Red Roxhill webinar: Everything you need to know about… ● ES Magazine - Dipal Acharya, assistant editor ● Esquire - Alex Bilmes, editor in chief WTM webinar; how people’s habits have changed for travelling as a result of covid-19: ● Alex Steenbakkers-Noffke, MD - Koddi ● Carlos Cendra, CMO - Marián ● Yuval Ziv, MD - Nuvei WTM webinar; TTG Summit - Putting travel back on the map and re-engaging with consumers: ● Amy Scelding, Senior Partner - Finn ● Dean Harvey, MD - Kuoni ● Jasman Ahmad, Strategy Director - Accord PUBLIC RELATIONS – December 2020 Coverage DATE PUBLICATION HEADLINE KEY MESSAGES JOURNALIST REACH VALUE 01.12.20 The Cultured Traveller Consumer travel and lifestyle magazine Destination traveller lowdown: Floridas Paradise Coast Full destination feature Sophia Amos 50,000 37,500 16.12.20 Viestra Magazine Online consumer lifestyle website Eco-friendly travel hotspots for 2021 Everglades National Park and sustainability Katie Saunders 135,397 2,226 TOTAL 185,397 39,726 11.A.1 Packet Pg. 305 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 19 MEDIA COVERAGE HIGHLIGHTS: · See attached coverage via Wetransfer · Highlights below 11.A.1 Packet Pg. 306 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 20 SOCIAL MEDIA HIGHLIGHTS: 11.A.1 Packet Pg. 307 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 21 MONTHLY SALES & MARKETING ACTIVITIES DECEMBER 2020 EUROPEAN SALES & MARKETING prepared by on 22 December 2020 11.A.1 Packet Pg. 308 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 22 SUMMARY OF EUROPEAN ACHIEVEMENTS TOUR OPERATOR ACCOUNTS Germany o TUI Deutschland GmbH, Julia Malik, Senior Manager Partner Marketing TourConsult International, Andreas Fraissl, Owner Knecht Reisen AG, Robin Engel, Product Manager North America Hotelplan Suisse (MTCH AG), Skytours, Karin Bachmann, Teamleader Product Management FTI Touristik AG, PM North America, Fabio Negro, Head of Destination North America Fairflight Touristik GmbH, Kristian Lehmann, General Manager Doets Reizen, Melvin Malepaard, Brand & Marketing Director DERTOUR GmbH & Co. KG, Product North America, Katja Wagner, Product Manager & Team Leader Hotels USA CRD Touristik, Pia Hambrock, Head of Product & Operations CANUSA TOURISTIK GmbH & Co. KG, Karin Buhse, Product Manager FL America Unlimited GmbH, Timo Kohlenberg, Owner NAP Sales: We have successfully sent out a Christmas Mailing to the A and B accounts listed above. We have researched a confectionary creating Christmas cookies in an American style and have sent these with a hand written card to the accounts. The feedback was wonderful, and they all loved it. o FTI Touristik AG, PM North America, Nadine Mirbach, Product Manager FL NAP Sales We have held a conference call with Nadine from FTI on December 21st, 2020. She will be our main contact for now, as there have been employees released due to COVID-19, Nadine had to take over other tasks including product management. Due to this we also will have a new marketing contact: Liza Schultze. The situation at the moment is, that FTI is not doing any long-haul marketing, however they will come together for a meeting in January to discuss how they will move forward with this. We briefly discussed that a marketing campaign with several Florida CVBs would be an option for the end of Q1 or Q2. There are requests for the USA for 2021 but no bookings. o CRD Touristik, Pia Hambrock, Head of Product & Operations NAP Sales We have held a conference call with Pia Hambrock the product manager for Florida. She reported that they have started with marketing for Canada which works quite well. Canada is requested very well. Bookings are not easy, but they are seeing some. USA on the other hand is more difficult she said, they think there will be an upswing once the boarders are open. Florida Pia said, will benefit in 2021 from being an all-season destination. They are currently in discussion with Visit Florida for a campaign where partners can buy in, they are thinking about a campaign with Secret Escapes or something with Geo Plan, as they have a whole new customer base at hand. 11.A.1 Packet Pg. 309 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 23 Switzerland o Knecht Reisen AG, Michael Bötschi, Product Manager North America NAP Sales We have held a conference call with Michael Bötschi and Robin Engel on December 7th, 2020. They have reported that they do not have any new USA bookings so far. They do have a few rebooking’s from 2020. They do assume that the longer it takes for the boarders to open, the more clients will choose another destination such as orient and Europe. They also assume that the Florida fans will travel in 2021 but suggest concentrating more on the winter 21/22 business. They suggest spreading positive stories and also info’s around the security such as the Paradise Pledge. In a future campaign it would be best to focus on the nature experiences and the beaches in the destination. Netherlands o De Jong Intra Vakanties, Wilfried Verkaik, Senior Product Manager Long Haul NAP Sales We have briefly talked to Wilfried from De Jong Vakanties in the Netherlands. He reported that they are on survival mode since March, but as far as it looks now, they most certainly will survive. It will be in a smaller format, with a smaller product portfolio as they used to have due to not having as many colleagues. o Tenzing Travel, New Dutch Travel Company B.V., Melanie Modder, Manager Production North America NAP Sales Unfortunately, Tenzing Travel have gone bankrupt this year due to COVID-19 pandemic. The tour operator – previously known under the name of KUONI – has been in existence for over 35 years and was a specialist in long-haul holidays to all continents. Tenzing Travel has been bought by Travelnauts a Dutch tour operator specialized in offering holidays for families with children. Belgium o Del-Tour, Gerald Ponsard, Product Manager USA NAP Sales We have held a conference call with Gerald from Del-Tour, who is also the President from Visit USA Belgium. He reported that Del-Tour has used the pandemic to start their B2C business with social media including Facebook and Instagram, also they have a newsletter now and will launch a blog solely focusing on USA/Canada in January. Belgium is currently in a shutdown till mid-January. In order to stay in the minds of the customer, he reported that they are communicating mostly positive news, as the people want to travel but need more good news next to all the COVID-19 news. They have had their first USA booking, after they did a webinar on the destination New York. He is managing the webinars with Del-Tour and Visit USA. The Visit USA one targets the whole Belgium market and the Del- 11.A.1 Packet Pg. 310 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 24 Tour one the French part. We have secured to be part of a webinar in April/May, with approx. 60 travel agents completely free of cost. TRAVEL AGENTS o DER Travel Agencies (branches of DER Touristik) a) now offer PCR tests for customers. b) start with a service fee as a consultation fee. This is revolutionary for the German market. For years, experts have been hoping that a big player would set an example. The next few weeks will show what the implementation will look like. TAs report that the announcement of the vaccination start in Q1 2021 caused a demand-increase. However, this lasted only 14 days. The physical closure of many offices (partly due to the lockdown, partly due to the TAs' personal decision) creates a misleading external effect. Clients automatically perceive closed offices as "bankrupt". Influencers as well as individual TAs are currently travelling to represent that travel is still possible and can be part of their lives (it is not forbidden to leave Germany). DER Touristik released a statement that they expect a reduction in prices. LH and TUI are facing a lot of criticism in their public and internal b2c and b2b communication. It is also striking that the two companies that have received the most state aid - are at the same time the companies that, according to customers, are very difficult to reach and, according to media reports, are laying off employees. Demand is currently very low due to lockdown. Customers may not know that they are allowed to travel despite the lockdown or may not know the difference between PCR testing and rapid testing. TAs do not expect high demand in Q1. Trend is towards last minute business for 2021, although demand could start with the Easter vacations. TAs are nevertheless very positive and inquisitive and assume that there will be little time to catch their breath when things get going. But what could also play a big role here is vaccination progress. EVENTS o DiaMonde school launch Date & Place calendar week 49 - 50 virtual Nr of attendees 220 Profile of event In summer, we have taken webinars to the next level, and as a result the DiaMonde School was born. DiaMonde school’s aim is not only to teach and for the students to learn, but at the same time for NAP to profit from resulting promotional and social media activities. The school is different, structured, personal and fun! As a result, we have successfully created a highly desired schooling platform which curate’s future ambassadors who carry the necessary product knowledge and brand awareness. In calendar weeks 49/50 we placed a large-scale launch for the DiaMonde school. In total, we reached a distribution list of about 22,200 industry contacts through a press 11.A.1 Packet Pg. 311 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 25 release, a story letter, various social media posts and personal invitations. In addition, we set up our own "DiaMonde School" Facebook group and had an informative webpage designed especially for the school (see separate entries). The structured communication for the launch of the concept caused, as planned, a continuous interaction between the travel agencies and thus a lasting omni-presence in the travel agency industry To date, we have registered 220 new registrations in DiaMonde. Profile of attendees sellers from German-speaking tourism industry / Travel Agencies General feedback We already received countless positive responses from TAs in 2020. The following points were highlighted most frequently: • individual and exceptionally significant presentation of our clients (storytelling & visual language) • Authenticity of the DiaMonde team • Crisis management and spreading a positive mood • Knowledge enhancement through interactive format • honest and essential communication of the USPs, tailored to the point of sales In addition, most importantly for bookable destinations we have been able to trace concrete bookings to DiaMonde School. Cost Free of cost for NAP MARKETING o Facebook fan page # posts: 7 #fans: 14.484 Please find down below the most successful posts in December: #1 13.12.2020 Christmas Tree, reached 1.297, 84 reactions and 74 likes #2 08.12.2020 Naples Christmas Activities, reached 945, 21 reactions, 18 likes o DiaMonde Instagram We have successfully secured NAP to be featured with a whole week of posts on the DiaMonde Instagram fan page with over 943 followers mostly travel agents from DACH. Please find screenshots attached. MEDIA / PR o Press release Visit Florida We have successfully been included in this month’s Visit Florida press release sent out on December 16th, 2020. The theme of the release was images from Florida mostly from above. NAP is included with an image of the Ten Thousand Islands. 11.A.1 Packet Pg. 312 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 26 o LuxusInsider luxury travel online magazine We have secured and confirmed a newsletter and ad campaign with the B2B travel luxury online magazine LuxusInsider. The campaign includes 6 newsletters to be send out in March and April, each one with a different content all specialized for the luxury target group. The newsletter is sent out to 16,500 addresses weekly and has an impressive opening rate of over 50%, it also has its own district content apart from the magazine (monthly released). The campaign also includes a short impactful text advert in the monthly magazine, including, destination text, image and logo. The timing for the ad will be July as USA will be the theme of this month. PROJECTS o NAP Conference Call We have held a conference call with Jack Wert and Claudia Cianfero, to discuss current situation and how to move forward within our respective markets on December 1, 2020. o Visit USA Members Meeting We have participated at the last virtual Visit USA Members Meeting December 15, 2020 in 2020. o Conference Call Visit Florida We have held a conference call with Visit Florida and other VF partners on December 17th, 2020. The call was to exchange on the current situation and catch up before 2020 is over. o NAP e-Academy We have successfully conducted the four interactive webinar sessions with around 70 participants on December 9th and 16th. The Paradise e-Academy was a huge success. As the participants had to do “homework” we have received over 50 e-mails with information on how they prefer to book their USA round trips as well as what they currently include in the round trip and how we positively convinced them to even more include the Paradise Coast into the round trips. They loved the destination; some have been there personally already. They enjoyed the story telling and the variety of the destination, all the nature experiences and beaches as well as Naples as a coastal city and Marco Island. It was also part for the participants to post on Social Media about the Paradise Coast, please find attached the marketing report with screenshots from all posts.We have also selected two winners, whom have done their “homework” excellently. Each of them has won a 2-night hotel certificate of the Hawthorn Suites Naples. The winners were overjoyed about their win and plan to travel in 2021 if possible.As this Paradise Coast e-Academy was such a huge success, we will prepare for another round in Q3/4. CONSUMER o Brochure fulfillment: 12 in total HIGHLIGHTS IN JANUARY 2021 o Newsletter NAP, January 26, 2021 o Conference Call Expedia, January 19, 2021 o Conference Call TUI, January 22, 2021 11.A.1 Packet Pg. 313 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 27 Monthly Report Prepared for: December 2020 AVIAREPS - Brazil TRADE Sales Calls / Meetings Highlights As the other months, we continue the contact with travel trade to check upon their actual situation and giving them highlights about Paradise Coast. All tour operators and travel agencies had their sales increased and are selling 2021 new trips. Focus are still domestic products and international ones that has already permitted Brazilians to visit (as Maldives, Mexico, Dubai and Latin America Countries). Further destinations such as USA and Europe are being promoted for the second trimester of 2021. Very competitive agenda to schedule webinars with travel agents – due the quotation request and sales increased. Name Company Objective and Outcome Melissa Rosa produtos7@frt.tur.br FRT Tour operator from southern Brazil, in December they hired new product negotiators for international destinations - they are investing. We´ll schedule a training for February or March. Sent Paradise Coast information. Fernanda Sahade Pires de Almeida fernanda.almeida@55destinos.com 55 Destinos Fernanda is product and marketing manager. They are undergoing restructuring - they are still focused more on the corporate sales. Leisure has little return (more Maldives and Caribbean). They are not making trainings at the moment. Juliana Gallo Honegger juliana@embarquewithus.com.br Embarque with US Travel Agency from Ribeirão Preto with more than 30 years in business (members of Signature) - sells well USA – not so much Paradise Coast. They do more FIT and usually they buy directly with the hotels. Sent Paradise Coast information. Mara Ines Spier mikstravel@mikstravel.com.br Miks Travel Travel Agency from Porto Alegre. They sells a lot of USA but not yet Paradise Coast. Sent Paradise Coast information. Maria Marta Rizzo Fichtner mariamarta@turiscenter.com.br TurisCenter – Flytour Amex It is a Flytour franchise for the corporate and luxury market. They develop gastronomy tours. Asked for DMC contacts. Sent Paradise Coast information. 11.A.1 Packet Pg. 314 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 28 Roberta Leroy roberta@leroyviagens.com.br Leroy Viagens Travel Agency from Belo Horizonte. Don´t sell much USA, but they asked for training (to be scheduled). They usually works through a tour operator: FVO. Sent Paradise Coast information. Vivian Menon vivian.menon@vitatravel.com.br Vita Travel They are a tour operator in São Paulo. Vivian already worked for Teresa Perez and Selections and now opened their own operator, in 2019. They already sells USA but not Paradise Coast. Sent Paradise Coast information. Ana Claudia Costa acosta@portobrasil.com.br Porto Brasil Viagens e Eventos Porto Alegre Agency in the market since 1994. They usually sells through a tour operator (Mercatur or Viagens & Cia). Customers are not currently buying because of the insecurity of closed borders. Sent Paradise Coast information. Christiana Biagioni christiana@cbve.com.br Chris Biagioni - Viagens Especiais Agency with 12 years in the market - one office in Belo Horizonte and another one in São Paulo - 100% focused on luxury. Sales to closed countries have stopped - insecurity. Sent Paradise Coast information. Iza Azevedo iza@aindamaisturismo.com.br Aindamais Turismo Nowadays they are having sales to Brazil and Maldives. They have already sold Paradise Coast once. Sent Paradise Coast information. Bruno Vasconcelos bruno@gwtravel.com.br GW Travel Boutique Belo Horizonte and São Paulo Travel Agency. They usually sells through a tour operator (TGK, Viagens e Cia, FVO). Their clients are still not buying USA - selling Brasil, Mexico and Maldives. Sent Paradise Coast information. Paola Mansur paola.mansur@pamatours.com PAMA Tours Tailor made boutique agency - 2 years only - are 2 partners (they have already come from other agencies). They close with operators (Teresa Perez). Sent Paradise Coast information. Tati Finkelstein tati@mercaturpremium.com.br Mercatur Tour Operator from Porto Alegre they work more with Tailor Made. They are selling what is open (Maldives, Turkey, Egypt, and Mexico). In addition to the operator they have a corporate agency. Mercatur Turismo is a company from Rio Grande do Sul that has been working with tourism for 45 years. In 2014, the operator launched the Mercatur Premium brand,planning personalized trips, focusing on luxury experiences. Leticia Araujo leticia@ellystur.com.br Ellystur Travel Agency from Goiania. They were virtuous for many years, this year they switched to traveller made. USA has not been a popular destination at the moment - people don't want to reschedule. Sent Paradise Coast information. 11.A.1 Packet Pg. 315 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 29 Ana Carolina Ghellardi ana@kangaroosul.com.br Kangaroo Tours Kangaroo are a tour operator - traveller made - over 30 years, with 4 offices in Brazil. USA is still a new destination (it has always been known as exotic destinations - it started expanding to other destinations some 4 years ago). Schedule training. Sales are stopped for closed destinations, the customer is afraid to buy Bettina Berman Bettina@portobelloturismo.com.br Portobello Agencia de viagens e Turismo Ltda They are a small agency from São Paulo. They are not selling or indicating closed borders yet. Sent Paradise Coast information. Fernanda Rovai fernanda@bluetravel.com.br Blue Travel Viagens E Turismo Ltda Travel Agency from São Paulo with 9 people in their team - they are traveller made. Not many sells to closed borders - currently selling a lot of Brazil. Sent Paradise Coast information. Maria Fernanda Caramella maria.fernanda@highendtravels.com.br High Ends Travel Agency from São Paulo - works through an operator (preferably Teresa Perez). She thinks that agents don't know how to sell Paradise Coast. Sent Paradise Coast information. Roberta Ferraz roberta@monark.tur.br Monark Turismo Monark is an operator and agency. Think customers are "scared" of flights being cancelled, so they are not buying places that are closed from Brazilians. Schedule training for 2021. Sent Paradise Coast information. Philippe Takla takla@exploretravel.com.br Explore Travel Travel Agency from São Paulo with 12 employees – they are part of the traveller made. Sells a lot ski destinations. They have been back in the office since September. Sent Paradise Coast information. Update KPIs of Sales Call FY 20/21 KPIs (20/21 FY) Updated Sales Call 240 annual October – 15 November – 15 December – 20 Total so far 50 Sales Call Update KPIs of agents trained FY 20/21 KPIs (20/21 FY) Updated Educated Travel Agents 2.500 annual (400 for E-Learning Platform Promotion) Brand USA Webinar – 63 Suncoast Training – 42 Magic Blue Training – 93 Escape Travel Training – 10 Brand USA E-learning Platform - 34 Total so far 242 agents trained 11.A.1 Packet Pg. 316 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 30 Newsletter Paradise Coast in Real Time – sent to 5,540 travel agents from our data base (December 17th) PUBLIC RELATIONS Media Meetings – emails & calls Name Publication/Media Market Objective & Other Notes Rodrigo Vieira Panrotas BR Share the latest news from Paradise Coast and Paradise Pledge program Camila Luchesi Brasilturis BR E-mail exchanges regarding the current situation and the reopening of business phases in Paradise Coast Results • You Must Go| https://youmustgo.com.br/um-roteiro-por-paradise-coast-na-florida/ 11.A.1 Packet Pg. 317 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 31 11.A.1 Packet Pg. 318 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 32 11.A.1 Packet Pg. 319 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 33 11.A.1 Packet Pg. 320 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 34 11.A.1 Packet Pg. 321 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 35 • Brasilturis| https://brasilturis.com.br/florida-faca-uma-viagem-literaria-nas-ferias- confira-os-titulos/ 11.A.1 Packet Pg. 322 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 36 • Turismo, Negócios e Cultura| https://turismoemfoco.com.br/v1/2020/12/26/viaje- para-a-florida-por-meio-de-livros-ambientados-por-la/ 11.A.1 Packet Pg. 323 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 37 Description Media Subject Date Copies/ Pageviews/Impressions YouMustGo A travel itinerary in Paradise Coast 12-17 50,000 Brasilturis Travel to Florida on this holidays with books 12-29 160,000 Turismo, Negócios e Cultura Travel to Florida on this holidays with books 12-26 3,000 Next Steps Trade & PR • Book Training with Travel agencies and Tour Operators. • Follow up plan. Continues reviewing all tour operators/ travel agencies that we have trained, talk about next steps. Stimulate them on making new packages to stimulate sales for this year. • Promote the reopening of travel and tourism related business 11.A.1 Packet Pg. 324 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 38 Monthly Report December 2020 Prepared by: AVIAREPS- Mexico Trade Leisure Sales Calls / Meetings Name Market Company Objective and Outcome Follow Up Ana Carolina Berzunza ana.c.berzunzagloria@aexp.com MX American Express TLS Mail and call in order to invite to the PC Webinar last Dec 16th Email to follow up Noemi Mayen n.mayen@viajeseci.com.mx MX Viajes El Corte Inglés Mail and call in order to invite to the PC Webinar last Dec 16th Email to follow up Barbara Karim barbara.m.karim@vintermex.com MX Viajes Intermex Mail and call in order to invite to the PC Webinar last Dec 16th Email to follow up Elizabeth Lara elara@ph.com.mx MX Viajes Palacio Mail and call in order to invite to the PC Webinar last Dec 16th Email follow up to schedule a meeting. Tony Cantu tony.cantu@villatours.com.mx MX Villatours Mail and call in order to invite to the PC Webinar Presentation last Dec 16th. Email to follow up Nancy Mendoza nmendoza@felgueres.com MX Felgueres Travel Group Mail and call in order to invite to the PC Webinar Presentation last Dec 16th. Spoke with Nancy and they are interested in to have one more training for their agents besides of the one on Dec 16th. Willy follow up 11.A.1 Packet Pg. 325 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 39 Ana Paula Rosete arosete@texmar.com MX Turismo Exmar An invitation was sent for the Paradise Coast presentation last December 16 Email follow up to schedule a virtual meeting. Francisco Padilla fpadilla@ferraraviajes.com MX Ferrara Viajes Mail and call in order to invite to the PC Webinar last Dec 16th Email to follow up Patricio Ramirez pramirez@mayoristalegrand.com MX Viajes Legrand An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up in order to schedule a virtual meeting. Jesus Manuel Garcia manuel@mexjal.com.mx MX Mexjal Operadora An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Silvia Gonzalez silviagp@capistrano.mx MX Capistrano Mail and call in order to invite to the PC Webinar last Dec 16th Email to follow up Nathan Adler nathan@interpalmas.com MX Interpalmas An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Isabel Flores isabel.flores@nuba.com MX GRUPO NUBA An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Mayela Gonzalez mayela@perezmaldonado.com MX Perez Maldonado An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Maite Sahagun maite@traveldesign.com.mx MX Travel Design An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Felipe Escartin montesca@viajesexcelsior.com.mx MX Viajes Excelsior An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up 11.A.1 Packet Pg. 326 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 40 Susana Aguilar saguilar@viajespanorama.com MX Viajes Panorama Call and invitation was sent for the Paradise Coast presentation last December 16 The presentation schedule is complicated since it is very early. Follow up to Schedule new date. Alfredo Torres atorres@creatuviaje.com MX Creatur An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a meeting. Daniel Gomez dgomez@mundomex.com.mx MX Mundomex Corporate Travel and Luxury An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Mauricio Bustamante mauricio.bustamante@travimp.com MX Travel Impressions An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a meeting. Gloria Cantu gcantu@operadoravica.com MX VICA Operadora An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a meeting. Elizabeth Cruz ecruz@govesta.com MX Vesta Continental Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Gregorio Varela gvarela@travelieer.com MX Travelieer An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Gerardo Gomez gerardo.gomez@marplay.com MX Marplay An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Oscar Isgleas oisgleas@juliatours.com.mx MX Juliatours Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a meeting. 11.A.1 Packet Pg. 327 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 41 Helena Zonana helenazonana@romfel.com MX Romfel An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Elsa Castro elsa@ddmexico.com MX Dream Destinations Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Miguel Galicia m.galicia@travelshop.com.mx MX Operadora Travel Shop An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Erwin Romero erwinr@babylontours.com.mx MX BABYLON Tours An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a virtual meeting. Jaime Rogel jaimer@navitur.com.mx MX NAVITUR An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a virtual meeting. Rosalia Garcia rosalia.garcia@bcdtravel.com.mx MX BCD Travel An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Sade Romo s.romo@mundojoven.com MX Mundo Joven Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up and schedule a virtual meeting. Joel Cova joel.cova@volaris.com MX Volaris Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Jose Albor jalbor@consolid.com.mx MX Consolid Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Monica Cardenas monica.cardenas@contravel.com.mx MX Consotravel Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up 11.A.1 Packet Pg. 328 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 42 Jose Trawitz pepus@petra.com.mx MX PETRA An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Berenice Lozano berenicelozano@lacasadelviaje.com MX La Casa del Viaje Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Nadia Negrete nadia@infinitydreams.com.mx MX Infinity Dreams An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Rafael Micha rm@michatravel.com MX Micha Travel Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Lourdes Roldan lourdes- viallo@felgueres.com MX Felgueres Viallo Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Montserrat Nuñez montserrat.nunez@flightcentre.com.mx MX Flightcentre An invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Alfredo Lorenzo alorenzo@bestday.com MX Bestday Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Daniel Bulacio Daniel.Bulacio@travelport.com MX TRAVELPORT Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Veronica Barron veronica.barron@pricetravel.com MX Price Travel Call and invitation was sent for the Paradise Coast presentation last December 16 Email to follow up Total of Sales Calls during December 22 11.A.1 Packet Pg. 329 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 43 December 16th, 2020 - Webinar presentation for Paradise Coast presented by Claudia Cianfero for Latin American agents and trade media from the markets of Mexico, Colombia, Argentina and Chile. Mexico´s participation was the 29% with 26 industry guests from the total of 91 attendees. ATTENDANCE - WEBINAR DEC 16TH NAME REGION Company MAIL 1 Gerardo Gomez Yillen GDL Marplay gerardo.gomez@marplay.com 2 Rebeca Vargas MTY Consotravel rebecadelamora@yahoo.com 3 Erika Mendez MTY Travelinn kikalemeca@gmail.com 4 Sergio Sandoval MTY Travel Impressions sergio.sandoval@travimp.com 5 Monica Vega MEX La Casa del Viaje monicavega@lacasadelviaje.com 6 Daniel Morales MEX The Happening daniel.morales@thehappening.com 7 Alicia Flores Mendez MEX Turismo Exmar aflores@texmar.com 8 Lupita Lepe GDL Visatur lupita.lepe@visatur.com 9 Carmen Gonzalez MEX FCM Flightcentre carmen.gonzalez@fcmtravel.mx 10 Klaus Koru MTY Consotravel klauskoru@gmail.com 11 Giselle Martinez MEX Consolid gmartinez@consolid.com.mx 12 Adriana Muñozcano MEX AVIAREPS amunozcano@aviareps.com 13 Sade Romo MEX Mundo Joven s.romo@mundojoven.com 14 Oscar Isgleas MEX Julia Tours oisgleas@juliatours.com.mx 15 Yamile Lozano MEX Rumbos yamile.lozano@rumbosagenciadeviajes.com 16 Gerardo Mendoza MEX AVIAREPS gmendoza@aviaresp.com 17 Rosy Zepeda MEX AVIAREPS rzepeda@aviareps.com 18 Jorge Vallejo GDL Travel Shop j.vallejo@travelshop.com.mx 19 Andres Valenzuela GDL Julia Tours avalenzuela@juliatours.com.mx 20 Alberto Rodriguez MEX Consolid amarquez@consolid.com.mx 21 Yolanda Ocampo MEX Navitur ventas1@gruponavitur.com.mx 22 Biviana Franco MEX Travelinn bivianafrancoit@gmail.com 11.A.1 Packet Pg. 330 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 44 Media 23 Laura Ileana Ibarra MEX Turistampa laura@turistampa.com 24 Daniel Guerrero GDL Vidal Turismo editorial@vidalturismo.com Total of agents reached and trained 24 Invitations - Personalized invitations were sent to main Tour Operators and High End travel agencies in Mexico. 11.A.1 Packet Pg. 331 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 45 PR Actions Media Sales Calls / Meetings Name Publication/Media Market Objective and Outcome Follow Up Bibiana Saucedo bibianainvertour@prodigy.net.mx Invertour MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Adolfo Vega Villa adolfo.invertour@gmail.com Invertour MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Laura Barrios lbarrios@invertour.com.mx Invertour MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Victoria Zárate vzarate@invertour.com.mx Invertour MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Ariane Díaz redaccionmexico@ladevi.com La agencia de Viajes MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Fabiola editorial@distribuciondinamica.com ABZ Turístico MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Cynthia Leppaniemi editor.lam@latammeetings.com Latin American Meetings (MICE) MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Jesús Alonso direccion.general@formulaturistica.com Travel Report MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. 11.A.1 Packet Pg. 332 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 46 Luis Rubén Cuevas luis.cuevas@traveltimes.com.mx Travel Times MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Edgar Ibarra eis@turistampa.com Turistampa MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Ariadna Ramo ariadna@turistampa.com Turistampa MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Daniel Olivares Villagómez dovuno@gmail.com Turistampa MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Juan Pablo Hernández Belío juan.hernandez@ssmedia.com US Traveler MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Armando Lopez armando.lopez@ssmedia.mx US Traveler MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Guillermina Sánchez mexico@reportur.com Pasillo Turístico / Reportur MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Araceli Valdivia editorialbeel@gmail.com Béel el color de turismo MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Daniel Guerrero daniel@grupova.com.mx Vidal Turismo MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. 11.A.1 Packet Pg. 333 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 47 Luis Aguirre luis@turitips.com Turitips.com MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Milton Gonzalez milton@publitur.com Publitur MX Sent a Press Release and an invitation for the PC web presentation given on Dec 16th. Email to follow up and schedule a meeting. Total of Media Meetings 13 Personalized invitations were sent to 19 media contacts in Mexico. 11.A.1 Packet Pg. 334 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 48 The Press Release was distributed through all the AVIAREPS Mexico data base including trade and consumer media and more than 1,200 travel agents and industry contacts: 11.A.1 Packet Pg. 335 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 49 11.A.1 Packet Pg. 336 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 50 MEDIA RESULTS Media Meetings Name Publication/Media Market Objective & Meeting Notes Follow Up Bibiana Saucedo Invertour MX Call to introduce myself and let her know that I will be in charge of represent Paradise Coast. Follow up to schedule a meeting. Jesus Romero ABZ Turístico MX Call to introduce myself and let him know that I will be in charge of represent Paradise Coast. Follow up to schedule a meeting. Edgar Ibarra Turistampa MX Call to introduce myself and let him know that I will be in charge of represent Paradise Coast. Follow up to schedule a meeting. Daniel Guerrero Vidal Turísmo MX Call to introduce myself and let him know that I will be in charge of represent Paradise Coast. Follow up to schedule a meeting. Total of Media Pitches 4 Monitoring & Clipping Paradise Coast appoints AVIAREPS as its official representative in Brazil, Argentina, Chile, Mexico & Colombia Media Name Editorial Staff Publication pasilloturistico.com Date 12/08/2020 Total Exposure 26,915 Media Value $ 1,980 USD Coverage Description Commercial relationship of Paradise Coast and AVIAREPS https://pasilloturistico.com/designa-paradise-coast-a-aviareps-su-agencia-de- representaciones/ 11.A.1 Packet Pg. 337 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 51 11.A.1 Packet Pg. 338 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 52 11.A.1 Packet Pg. 339 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 53 Media Name Editorial Staff Publication Inversionturistica.com Date 12/08/2020 Total Exposure 7,060 Media Value $890 USD Coverage Description Commercial relationship of Paradise Coast and AVIAREPS https://inversion-turistica.com/2020/12/08/paradise-coast-nombra-a-aviareps-como-su- representante-oficial-en-mexico/ 11.A.1 Packet Pg. 340 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 54 Media Name Dimensión Turística Publication dimensionturistica.com Date 12/08/2020 Total Exposure 7,100 Media Value $899 USD Coverage Description Commercial relationship of Paradise Coast and AVIAREPS https://dimensionturistica.com/es/paradise-coast-nombra-a-aviareps-como-su-representante- oficial-en-mexico-brasil-argentina-chile-y-colombia/ 11.A.1 Packet Pg. 341 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 55 11.A.1 Packet Pg. 342 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 56 Media Name Shock Visual Publication style.shockvisual.net/ Date 12/08/2020 Total Exposure 26,226 Media Value $1,850 USD Coverage Description Commercial relationship of Paradise Coast and AVIAREPS https://style.shockvisual.net/paradise-coast-nombra-a-aviareps-como-su-representante-oficial- en-mexico-brasil-argentina-chile-colombia/ 11.A.1 Packet Pg. 343 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 57 SOCIAL MEDIA Creation of the Spanish official Facebook page for Paradise Coast. AVIAREPS translated all the included information and worked in the content preparation for its launching. 11.A.1 Packet Pg. 344 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 58 Facebook Paradise Coast Facebook address is https://www.facebook.com/TheParadiseCoastEspanol/ The page has a total of 112 followers and a reach of 117 people up to January 6th. 2021. A total of 9 posts were translated to be published during the month of December 2020. 11.A.1 Packet Pg. 345 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 59 Prospect work for January • Make appointments for webinar sessions in order to introduce Paradise Coast as New Top Destination in market and create an interest among agents, talking about all of its virtues for high end and regular potential visitors, its connectivity, services and infrastructure like hotels, resorts, expose to them the attractions offer like gastronomy, museums, parks, beaches, nightlife, nature reserves, all the different outdoors activities, also the wellness offer and plenty of activities for families. The importance in to reach and train agents from Mexico City (MEX), Monterrey (MTY) and Guadalajara (GDL) is because geographically Mexico is divided in three market regions, every region handles its own territory reaching to more potential visitors. 1.-Mexico City and surrounding Areas 2.-Guadalajara and Bajio Region 3.-Monterrey and North Region Region Date Agency Agency Profile KPIs (Aprox) MEX Jan 20 - TC Viajes Palacio TO - Leisure High end 60 MEX Jan 20 - TC Viajes Intermex Leisure - High end 20 MTY Jan 21 - TC Villatours Leisure - High end - Virtuoso 60 MTY Jan 21 - TC Ferrara Viajes Leisure - High end - Virtuoso 20 GDL Jan 22 - TC Marplay Leisure - TMC 20 GDL Jan 22 - TC Viajes Panorama Leisure - High end 20 WEBINAR SESSIONS PARADISE COAST (90 DAYS PLAN) 11.A.1 Packet Pg. 346 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 60 • 20 Sales calls to follow up on Paradise Coast introduction and presentation. • Continue promoting the FB page to get more followers. • Start planning IPT will contact bloggers and Influencers in order to promote PC focus principally in Family and wellness. • Media Kit promoting: Wellness experiences in Paradise and Outdoors and Nature with family. 11.A.1 Packet Pg. 347 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 61 11.A.1 Packet Pg. 348 Attachment: Staff Reports Dec 20 Activities (14776 : Tourism Staff Reports) 01/25/2021 COLLIER COUNTY Collier County Tourist Development Council Item Number: 13.A Item Summary: Next Meeting Date - February 22, 2021 Meeting Date: 01/25/2021 Prepared by: Title: Administrative Assistant – Tourism Name: Jennifer Leslie 01/13/2021 9:47 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 01/13/2021 9:47 AM Approved By: Review: Tourism Jennifer Leslie Tourism Division Completed 01/13/2021 10:40 AM Tourist Development Council Jack Wert Meeting Pending 01/25/2021 9:00 AM 13.A Packet Pg. 349