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TDC Agenda 06/22/2020COLLIER COUNTY Tourist Development Council AGENDA June 22, 2020 9:00 AM Board of County Commission Chambers Collier County Government Center 3299 Tamiami Trail East, 3rd Floor Naples, FL 34112 Commissioner Andy Solis, Chair Clark Hill, Vice-Chair Susan Becker Amanda Cox Nancy Kerns Kathleen Brock Edward (Ski) Olesky Councilor Victor Rios Councilman Michael McCabe All interested parties are invited to attend, and to register to speak and to submit their objections, if any, in writing, to the Council prior to the meeting if applicable. For more information, please contact Jack Wert at (239) 252-2402. If you are a person with a disability who needs any accommodation in order to participate in this proceeding, you are entitled, at no cost to you, to the provision of certain assistance. Please contact the Collier County Facilities Management Department located at 3335 Tamiami Trail East, Suite 101, Naples, FL 34112-5356, (239) 252-8380. Public comments will be limited to 3 minutes unless the Chairman gra nts permission for additional time. Collier County Ordinance No. 99-22 requires that all lobbyists shall, before engaging in any lobbying activities (including, but not limited to, addressing the Board of County Commissioners before the Board of County Commissioners and its advisory boards, register with the Clerk to the Board at the Board Minutes and Records Department. June 2020 Collier County Tourist Development Council Page 2 Printed 6/16/2020 1. Call to Order 2. Pledge of Allegiance 3. Roll Call 4. Agenda and Minutes A. Changes and Approval of Today's Agenda B. Approval of prior TDC Meeting Minutes 1. May 22, 2020 TDC Meeting Minutes 5. Presentations 6. Consent Agenda - All Matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. Coastal Zone Management B. Beach Park Facilities C. Tourism Division 7. New Business A. Recommendation to review Tourist Development Tax Grant Applications and provide recommendations for FY 21 Category B Marketing & Events ($65,000) and Category C-2 Non-County Owned/Operated Museums ($250,000) and make a finding that these expenditures promote tourism. B. Recommendation for the TDC to recommend approval of the combined FBU National Championship (FBUNC) and Top Gun Showcase agreements and to extend the term for each event to 2025 and make a finding that this action promotes tourism. C. Recommendation to approve the use of Tourist Development Tax Promotion Funds to support the upcoming September and October 2020 Sports Tourism Events up to $29,450 and make a finding that these expenditures promote tourism. D. Recommendation to award Request For Proposal (RFP) # 20-7706 for Tourism Public Relations Services to Lou Hammond & Associates, Inc. (FL), authorize the Chairman to execute the County Attorney approved contract and make a finding that this expenditure promotes tourism. June 2020 Collier County Tourist Development Council Page 3 Printed 6/16/2020 E. Recommendation to approve the agreement with Cision USA, Inc. to provide Media Monitoring Services to the Tourism Division for FY 20-FY 23 and make a finding that this action promotes tourism. 8. Old Business 9. Council Member Discussion 10. Marketing Partner Reports A. Marketing Partner Report 11. Tourism Staff Reports A. Tourism Staff Reports 12. Detailed Staff Reports 13. Next Scheduled Meeting A. Next Meeting Date - July 27, 2020 14. Adjournment 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 4.B.1 Item Summary: May 22, 2020 TDC Meeting Minutes Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/11/2020 12:35 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/11/2020 12:35 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/11/2020 12:36 PM Tourism Jack Wert Director Completed 06/11/2020 1:46 PM Public Services Department Jennifer Reynolds Additional Reviewer Completed 06/11/2020 1:49 PM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:13 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:09 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 4.B.1 Packet Pg. 4 May 22, 2020 1 MINUTES OF THE COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL MEETING Naples, Florida, May 22, 2020 LET IT BE REMEMBERED the Collier County Tourist Development Council in and for the County of Collier, having conducted business herein, met on this date at 9:00 A.M. in REGULAR SESSION in Building “F” of the Government Complex, Naples, Florida with the Following members present: Chairman: Commissioner Andy Solis Vice Chairman: Clark Hill (via Zoom) Victor Rios (via Zoom) Susan Becker (via Zoom) Kathleen Brock (via Zoom) Ed (Ski) Olesky Amanda Cox (via Zoom) Michael McCabe Nancy Kerns (via Zoom) ALSO PRESENT: Jack Wert, Tourism Director Gary McAlpin, Manager, Coastal Zone Management Colleen Greene, Assistant County Attorney Kelly Green, Tourist Development Tax Coordinator Andrew Miller, Project Manager 4.B.1.a Packet Pg. 5 Attachment: May 22 (12634 : May 22, 2020 TDC Meeting Minutes) May 22, 2020 2 Any persons in need of the verbatim record of the meeting may request a copy of the video recording from the Collier County Communications and Customer Relations Department or view online. The meeting was conducted via Zoom with Mr. Wert, Mr. Miller, Commissioner Solis, Mr. McCabe and Mr. Olesky present in the Board of County Commissioners meeting room. 1. Call to Order – Commissioner Solis Commissioner Solis called the meeting to order at 9:00 A.M. 2. Pledge of Allegiance Pledge of Allegiance was recited. 3. Roll Call A quorum was established. 4. Agenda and Minutes A. Changes and Approval of Today’s Agenda Ms. Kerns moved to approve the Agenda. Second by Ms. Becker. Carried unanimously 9 – 0. B. Approval of prior TDC Meeting Minutes 1. Regular Meeting February 24, 2020 Mr. Hill moved to approve the minutes of the February 24, 2020 meeting subject to the following changes: • Page 4, paragraph 2, bullet point 4, #3 – to read “Broaden and Diversify the Visitor Base Through Cultural Tourism.” • Page 7, paragraph 1 – to read “Ms. Brock reported that the Grand Opening of the Everglades City Visitor’s Center occurred on February 1st and the facility is open from 9:00 a.m. to 4:00 p.m. daily. Second by Ms. Becker. Carried unanimously 9 - 0. 5. Presentations/Public Comment - (3 minutes each) None 6. Consent Agenda All matters listed under this agenda item are considered to be routine and action will be taken by one motion without separate discussion of each item. If discussion is desired by a member of the Council, that item(s) will be moved from the Consent Agenda and considered separately under New Business or Old Business. A. Coastal Zone Management None B. Beach Park Facilities None C. Tourism Division None 7. New Business A. Recommendation for the TDC to recommend that the Board of County Commissioners approve funding for a truck haul beach renourishment project for the Naples Beach, just south of Doctors Pass to the Florida Department of Environmental Protection (FDEP) R-60 4.B.1.a Packet Pg. 6 Attachment: May 22 (12634 : May 22, 2020 TDC Meeting Minutes) May 22, 2020 3 beach monument, that is anticipated to begin in November 2020, for a not to exceed project expenditure of $2,000,000, authorize necessary budget amendments, and make a finding that this item promotes tourism (Project 90068). Mr. McAlpin and Mr. Miller presented the above referenced Executive Summary noting the request involves funding for a 35,000 CY truck haul beach renourishment project for the Naples Beach from an area south of the Doctors Pass jetty to the R-60 monument. The following was noted during Council discussion: • The R-60 monument is located just north of Lowdermilk Park and the work in the area is based on survey data completed in January, 2020 as the beach template does not meet the requirements established for the locations in question. • The project is slated to initiate after the Thanksgiving holiday and anticipated to take 5 – 8 weeks to complete. • Staff continues to monitor the jetty in the vicinity of Doctors Pass that was installed to help protect the upland structures south of the area to determine if any changes are necessary, given it has been subject to accumulation of dead fish, seaweed, debris, etc. • The City of Naples does clean the area on a regular basis and water quality testing indicates there are no adverse impacts at this point in time. • The beach area south of the proposed project will be surveyed in January of 2021, to determine if any course of action needs to be taken to ensure the width of the beaches are maintained to an adequate standard. • The status of the outfall pipes on the Naples beaches have no impact on scheduling or work related to the renourishment projects undertaken by the County. • The study, being conducted by the US Army Corps of Engineers for the County’s beach resiliency and associated recommendations, continues with a draft anticipated in July of 2020, at which time public meetings will be held on the plan. Mr. Rios moved to recommend the Board of County Commissioners approve funding for a truck haul beach renourishment project for the Naples Beach just south of Doctors Pass to the Florida Department of Environmental Protection (FDEP) R-60 beach monument that is anticipated to begin in November 2020 for a not to exceed project expenditure of $2,000,000, authorize necessary budget amendments and finds the item promotes tourism. Second by Ms. Becker. Carried unanimously 9 – 0. B. Recommendation that the TDC recommend that the Collier County Board of County Commissioners approve a work order with Taylor Engineering, Inc. to provide professional engineering services for Naples Beach Renourishment from just south of Doctors Pass to Florida Department of Environmental Protection (FDEP) reference monument R-60 under Contract No. 18-7432-CZ for time and material not to exceed $102,585.00 and make a finding that this item promotes tourism. Mr. McAlpin presented the above referenced Executive Summary noting it is a companion to Item 7.A for Taylor Engineering, Inc. to provide design and preparation of construction plans, develop technical specifications, oversee bidding services, coordinate with permitting agencies for a Notice to Proceed and serve as the Engineer of Record for the project. Mr. Olesky moved to recommend the Board of County Commissioners approve a work order with Taylor Engineering, Inc. to provide professional engineering services for Naples Beach Renourishment from just south of Doctors Pass to Florida Department of Environmental Protection (FDEP) reference monument R-60 under Contract No. 18-7432-CZ for time and 4.B.1.a Packet Pg. 7 Attachment: May 22 (12634 : May 22, 2020 TDC Meeting Minutes) May 22, 2020 4 material not to exceed $102,585.00 and finds the item promotes tourism. Second by Mr. Hill. Carried unanimously 9 – 0. C. Recommendation that the TDC recommend that the Collier County Board of County Commissioners approve Post-COVID Recovery Marketing Plan and the use of $1,000,000 from Tourism Division Emergency Advertising Reserves to support that plan to mitigate the current and future negative visitor impacts in Collier County from the Coronavirus (COVID- 19) Pandemic and make a finding that this action promotes tourism. Mr. Wert presented the above referenced Executive Summary and provided a brief history on business in the first 2 – 3 months of 2020 which was strong. With the onset of the pandemic, business dropped substantially at the end of March and April and a plan for recovery has been developed and is divided into 3 phases; React, Rethink and Recover. He noted: • Phase 1 included ceasing the regular advertising campaign and initiating “soft messaging” in early April to address the pandemic. • Phase 2, Rethink, is based on data developed from various parties and will target the drive market with the goal of providing authentic experiences in the area and is anticipated to initiate in June. • Phase 3 is anticipated to begin in October/November when the messaging will return to “Vacation Well,” the previously established program. • The existing funding within the budget was utilized for Phase 1; Staff is seeking authorization of use of emergency funds of $1,000,000 to aid in implementing Phase 2 and 3 ($500,000 for each phase). • The next steps in the process include input from tourism partners on the plan and approval by the Board of County Commissioners, followed by roll out of the plan. • Research will be conducted throughout Phase 2 to determine any changes which may need to be made before implementing Phase 3, the regular advertising campaign. During Council discussion, the following was noted: • Concern on implementing Phase 2 in June which may be too early given the status of the pandemic. • Consideration be given on implementing some type of public information program for the residents whose public perception of soliciting visitors to the area may be negative given the status of the pandemic - Staff noted the east coast of Florida will not be targeted as they are well aware of the Naples marketplace. • There should be a focus on attempting to increase length of stays for the drive market consumer given they generally visit for shorter term vacations/get away. • The concept of businesses cost sharing in the program is good, however may not be feasible given the current economic state of small business in the area due to the recent shutdowns. • The need to ensure any decisions made is based on accurate information and the best available science. • The funding amount requested for Phase 3 is $500,000, however Staff hopes to only utilize $250,000 with the additional funds held as in “reserve” in case they are needed. • One benefit of Phase 2 is the summer has traditionally been a time when the drive market consumer has been targeted for visitation to the area. Speaker Commissioner Taylor reported she has been in contact with officials at the City of Miami Beach and Dade County who have indicated there is no timeline for the opening of beaches in their jurisdictions and a decision will not be made until the positive testing results drop below 10 percent. 4.B.1.a Packet Pg. 8 Attachment: May 22 (12634 : May 22, 2020 TDC Meeting Minutes) May 22, 2020 5 Mr. Hill moved to recommend the Board of County Commissioners approve Post-COVID Recovery Marketing Plan and the use of $1,000,000 from Tourism Division Emergency Advertising Reserves to support that plan to mitigate the current and future negative visitor impacts in Collier County from the Coronavirus (COVID-19) Pandemic and finds the item promotes tourism. Second by Ms. Cox. Motion carried 8 “yes” – 1 “no.” Ms. Becker voted “no” expressing concern on implementing Phase 2 of the Plan as early as June. D. Recommendation that the TDC recommend that the Collier County Board of County Commissioners approve Agreement #20-037-NS between Collier County and SearchWide Global, Inc., for recruiting services for Deputy Director -Tourism, and make a finding that the expenditure of funds related to the Agreement promotes tourism. Mr. Wert presented the above referenced Executive Summary noting the out of pocket expenses for the proposed vendor are anticipated to be minimal as they are not traveling to Naples as part of the work. The proposal is anticipated to be approved by the Board of County Commissioners at their first meeting in June and the activity should take 6 weeks to complete. Ms. Becker moved to recommend the Board of County Commissioners approve Agreement #20- 037-NS between Collier County and SearchWide Global, Inc., for recruiting services for Deputy Director-Tourism and finds the expenditure of funds related to the agreement promotes tourism. Second by Ms. Kerns. Carried unanimously 9 – 0. 8. Old Business A. Expenditure and Revenue Review of Tourist Development Tax supported funds for the First Quarter of Fiscal Year 2020 Mr. Wert presented the above referenced summary for informational purposes and provided an overview of the Department’s first quarter financial status. If a Council Member has any questions on the report, they may contact Staff for an explanation. 9. Council Member Discussion Ms. Cox recommended consideration be given to reviewing the policy and standards associated with the Convention and Visitors Bureau’s group meetings enhancement program be reviewed to determine if any changes are necessary to address technological advances in the arena. As an example, future gatherings may include allowing certain participants to appear virtually at the functions. Ms. Becker recommended the County proceed cautiously on the re-opening of services and associated advertising. Ms. Brock queried when the Visitors Centers may reopen, with Mr. Wert noting the most likely scenario is to coordinate the endeavor with the State’s openings of similar facilities. Mr. McCabe noted the beaches are the main attraction for visitors to the area and maintaining them at a high standard should be a priority for the Council. 10. Marketing Partner Reports These reports (Marketing Partner Reports-Research Data Services, Paradise Advertising & Marketing, Inc., LHG (Lou Hammond Group), Collier County Tourist Tax Collections, Miles Partners - Website Activity, Digital & Social Media-Paradise Advertising, Book Direct, County Museums) are provided to TDC members on the digital link above to the County website. The Research Data Services report will be presented on a monthly basis, and the other reports will be presented at TDC meetings on an as needed basis. TDC members may request a presentation by the Marketing Partner representative or by Tourism staff at each TDC meeting. 4.B.1.a Packet Pg. 9 Attachment: May 22 (12634 : May 22, 2020 TDC Meeting Minutes) May 22, 2020 6 A. Research Data Services – Anne Wittine B. Paradise Advertising – Amber de Lisser, Cyndy Murieta and Jennifer Adams C. Lou Hammond Group – Jack Wert D. Collier County Tourist Tax Collections – Jack Wert E. Miles Partners – Website Activity – Jack Wert F. Digital & Social Media- Paradise Advertising and Zebra Brazil – Jack Wert G. County Museums – Amanda Townsend 11.Tourism Staff Reports Mr. Wert provided the activity reports as necessary (Tourism Staff Reports - Director, Group Sales, Leisure & Travel Trade Sales, Special Markets, Sports Marketing, Public Relations & Communications, Film Office, International Representatives, Visitor Centers) are provided to TDC members on a digital link to the County website and will be presented to the TDC on an as needed basis. TDC members may request a presentation by Tourism staff members at each TDC meeting. A. Director B. Group Sales C. Leisure and Travel Trade Sales D. Sports Marketing E. Public Relations & Communications F. Film Office G. International Representatives H. Visitor Centers 12. Detailed Staff Reports A. Detailed Staff Reports Submitted 13. Next Scheduled Meeting Date/Location – June 22, 2020 Collier County Government Center, Administration Bldg. F, 3rd Floor, 3299 East Tamiami Trail, Naples, Florida 34112 There being no further business for the good of the County, the meeting was adjourned by order of the chair at 11:55 A.M. COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL _________________________________ Chairman, Commissioner Andy Solis These minutes approved by the Board/Committee on _________________ as presented________ or as amended ___________. 4.B.1.a Packet Pg. 10 Attachment: May 22 (12634 : May 22, 2020 TDC Meeting Minutes) 06/22/2020 EXECUTIVE SUMMARY Recommendation to review Tourist Development Tax Grant Applications and provide recommendations for FY 21 Category B Marketing & Events ($65,000) and Category C-2 Non- County Owned/Operated Museums ($250,000) and make a finding that these expenditures promote tourism. ______________________________________________________________________________ OBJECTIVE: Review and make recommendations to the Board of County Commissioners for Tourist Development Tax Category B and C-2 grant applicants for FY 21. CONSIDERATIONS: Tourism Grant Applications were made available on our County Tourism website in February and were due May 8, 2020. In accordance with the Grant Guidelines, the applications were reviewed by Tourism Department staff to verify they met the Grant Guidelines and then by the County Attorney’s Office for legal sufficiency. Based on these reviews, Tourism staff has made suggestions below on the funding level for each applicant. Category “B”- Marketing & Events Grants Artis-Naples This application funding request is for $50,000 to promote the 2020 Naples International Film Festival (NIFF) in October. As of January 1, 2017, NIFF became part of the Artis-Naples portfolio. The organization received grant funding in 2019 - $50,000; 2018 - $25,000; 2017 - $25,000. Funding will be used to promote the festival through digital and social media outlets in addition to advertising in film industry publications. The organization projects 1,436 overnight visitors, 718 room nights and TDT revenue of $8,121. Staff recommends up to $50,000 for out of area advertising and promotion for the Film Festival in 2020. Gulfshore Opera This application funding request is for $15,000 to promote the 2020-2021 lineup of productions and concerts in numerous venues throughout Collier County. The organization received funding in 2019 - $15,000 and is requesting funding for FY 21 for advertising assistance to attract out of area attendees to its concert lineup via social media, website, print and a radio and television media campaign. The organization projects 1200 overnight visitors, 50 room nights and TDT revenue of $5,626. Staff recommends funding for FY 21 up to $15,000 for out of area promotion of the 2020 - 2021 opera season productions and concerts. Category C-2- Non- County Owned/Operated Museums Artis-Naples This application funding request is for $500,000 for exhibit acquisition and promotional expenditures for an exhibition of Dale Chihuly’s glass art at the Baker Museum that will run from late October 2020 thru January 2021. The organization has had past grants using Category C-2 funds in 2019 - $250,000; 2018 - $200,000, 2017 - $175,000, 2016 - $150,000, 2012 - $25,000, 2009 - $20,000. The organization projects 18,020 overnight visitors, 9,010 room nights and TDT revenue of $73,426 over the course of the exhibit. The expenditures requested meet the grant guidelines but with projected TDT down dramatically, staff is recommending funding for FY 21 of up to $50,000. Naples Botanical Garden 7.A Packet Pg. 11 06/22/2020 This funding request is for $50,000 for exhibit rental and promotional expenditures for the popular holiday exhibit, “Nightlights in the Garden” that will run from October 2019 - January 2020. The organization has received past grants in 2019 - $150,000; 2018 - $150,000, 2017 - $150,000, 2016 - $150,000, 2011 - $63,000, 2010 - $75,000, 2009 - $150,000. The organization projects 35,000 overnight visitors, 35 room nights and TDT revenue of $66,311 for the duration of the event. The expenditures requested meet the grant guidelines and staff recommends funding for FY 21 up to $50,000. Naples Botanical Garden This funding request is for $50,000 for exhibit rental and promotional expenditures for an exhibit entitled, “Steve Tobin: Nature Underground” that will run from October 2020 - September 2021. The organization has received past grants in 2019 - $150,000; 2018 - $150,000, 2017 - $150,000, 2016 - $150,000, 2011 - $63,000, 2010 - $75,000, 2009 - $150,000. The organization projects 200,000 overnight visitors, 340 room nights and TDT revenue of $370,379 for the duration of the event. The expenditures requested meet the grant guidelines and, staff recommends funding for FY 21 of up to $50,000. . Golisano Children’s Museum of Naples C’mon is applying for a $350,000 grant to acquire and promote traveling exhibits to the museum in FY 21. Exhibit options include, “Paw Patrol,” “Argentina’s Nino’s,” “Teenage Mutant Ninja Turtles: Secrets of the Sewer” with additional exhibit offerings available depending upon availability. C’mon has received grants in 2019 - $326,100; 2018 - $206,400, 2017 - $150,000, 2016 - $111,176; 2014 - $100,000; 2010 - $100,000; 2009 - $75,000; 2008 - $150,000. The organization projects 24,800 overnight visitors, 2480 room nights and TDT revenue of $45,136. The expenditures requested meet the grant guidelines, but with projected TDT down dramatically staff is recommending funding for FY 21 up to $50,000. Naples Zoo This application for grant funding is for $242,366 for exhibit rental and promotional expenses for a traveling exhibit entitled, “BrickLive Animal Paradise” that will run from November 2020 - April 2021. This organization has received grants in 2019 - $170,421; 2018 - $165,921, 2017 - $129,073, 2009 - $40,000 and 2008 - $121,000. The organization projects 145,000 overnight visitors, 12,000 room nights and TDT revenue of $383,383 over the course of the exhibit. The expenditure requested meet the grant guidelines, but with projected TDT down dramatically, staff recommends funding for out of area promotional costs and exhibit fees for FY 21 of up to $50,000. FISCAL IMPACT: Funding for Category B marketing grants in the amount of $40,000 and for Category C-2 of $250,000 is included in the proposed FY 21 Tourism Division’s budget. LEGAL CONSIDERATION: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: For the Tourist Development Council to recommend BCC approval of the above Category B marketing grant applications in the amount of $65,000 and the Category C-2 Non- County Owned Museum grant applications in the amount of $250,000 and make a finding that these expenditures promote tourism. Prepared by: Jack Wert, Tourism Director ATTACHMENT(S) 1. Cat. B Grant Guidelines (PDF) 7.A Packet Pg. 12 06/22/2020 2. Cat. C-2 Grant Guidelines (PDF) 3. FY 21 Applicants Funding Recap Sheet (XLSX) 4. TDC Category B Grant Application - Artis Naples (PDF) 5. TDC Category B Grant Application GulfShore Opera (PDF) 6. TDC Category C-2 Grant Application - Artis Naples (PDF) 7. TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (PDF) 8. TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (PDF) 9. TDC Cat. C-2 Grant Application CMON (PDF) 10. TDC C-2 Grant Application Naples Zoo (PDF) 7.A Packet Pg. 13 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.A Doc ID: 12635 Item Summary: Recommendation to review Tourist Development Tax Grant Applications and provide recommendations for FY 21 Category B Marketing & Events ($65,000) and Category C-2 Non- County Owned/Operated Museums ($250,000) and make a finding that these expenditures promote tourism. Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/11/2020 12:48 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/11/2020 12:48 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/11/2020 12:48 PM Public Services Department Jennifer Reynolds Additional Reviewer Completed 06/11/2020 1:37 PM Tourism Jack Wert Director Completed 06/11/2020 1:46 PM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:13 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:14 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 7.A Packet Pg. 14 2 ALLOWABLE USES OF TOURIST TAX GRANT FUNDS INCLUDE: Category “B” Tourist Tax Grant funding is available for the following types of uses. 1. Advertising and promotional campaigns supporting events or marketing projects in media such as broadcast, web and regional print and distribution and must be placed in media that runs outside Collier County. Out of County distribution of promotional materials is encouraged to promote overnight visitor stays in Collier County paid lodging. 2. Printing and distribution of promotional pieces, creative design, printing, copying, ad placement cost and distribution of direct mail. 3. Web site development or enhancement to promote the event with links to the CVB website to increase participation, attendance and awareness of the event and to generate hotel room nights and spending throughout the County. NON-ALLOWABLE USES OF TOURIST TAX GRANT FUNDS INCLUDE: 1. Prize money, scholarships, awards, plaques, or certificates. 2. Staff or contest judges travel. 3. Projects restricted to private or exclusive participation. 4. Private entertainment, food, and beverages and lodging. 5. Legal, medical, engineering, accounting, auditing, or feasibility study expenses or fees. 6. Salaries or supplements to salaries for existing or future staff, or employment of personnel directly or indirectly related to the project or event. 7. Tangible personal property including but not limited to office furnishings or equipment, permanent collections, or individual pieces of art. 8. Interest or reduction of deficits and loans. 9. Expenses incurred or obligated prior to or after the project period. 10. Advertising and promotional materials distributed after the event. 11. Payments for services or goods purchased for previous or other events. 12. Capital or infrastructure projects. 13. Payment for expenses that occur or are delivered prior to or after the effective date of the agreement with the grantee. 14. Advance deposits on any expenditure. 7.A.1 Packet Pg. 15 Attachment: Cat. B Grant Guidelines (12635 : FY 21 TDC Grant Application Review) 3 MARKETING GRANT CATEGORIES/GUIDELINES Priority for grant funding will be given to events held or marketing run during our destination’s shoulder and slow season (May- November). Events must have the ability to attract overnight visitors to Collier County. I Major Events: Staged in the County that will attract large numbers of overnight visitors from outside the County. Examples are multiple-day art, food and entertainment festivals. II First Time Events: These include newly created events, or ones that have little history. Subsequent year funding will be determined by results of the first or subsequent year room night production resulting from the event. III Arts & Cultural Events: Two or more-day events that can bring significant number of out of area visitors to Collier County using the same guidelines as events listed above. IV Marketing Assistance: Organizations located in Collier County that request marketing assistance for projects highlighting more than one tourism business that further the mission of the TDC and the CVB and do not meet the guidelines for a Category C-2 Museum grant. Examples would be production of brochures, maps, documentaries, special package promotions and facility marketing programs. 7.A.1 Packet Pg. 16 Attachment: Cat. B Grant Guidelines (12635 : FY 21 TDC Grant Application Review) 2 ALLOWABLE USES OF TOURIST TAX GRANT FUNDS INCLUDE: The following are examples of how Tourist Development Funds may be used by non-County owned and operated museums to promote tourism to Collier County. 1. Advertising and promotional expenses in conjunction with an activity or event or promotion to increase the number of overnight visitors to Collier County. Examples are: printing and distribution of promotional pieces prior to the event or exhibit including creative design, printing, copying, ad placement cost and distribution of direct mail, email and social media. 2. Creating or enhancing an existing site promoting the event or exhibit linked to the CVB’s website to increase participation, attendance and awareness of the event and to generate hotel room nights and spending throughout the County. 3. Acquisition and/or promotional costs for a major traveling exhibit to create new reasons to visit the museum or extend a visitor’s stays and spending in Collier County. NON-ALLOWABLE USES OF TOURIST TAX GRANT FUNDS INCLUDE: 1. Prize money, scholarships, awards, plaques, or certificates. 2. Projects restricted to private or exclusive participation. 3. Private entertainment, food, and beverages and lodging. 4. Legal, medical, engineering, accounting, auditing, or feasibility study fees. 5. Salaries or supplements to salaries for existing or future staff, or employment of personnel directly or indirectly related to the project or event. 6. Tangible personal property including but not limited to office furnishings or equipment, permanent collections, or individual pieces of art. 7. Interest or reduction of deficits and loans. 8. Expenses incurred or obligated prior to or after the project period. 9. Advertising and promotional materials distributed at the museum after the event. 10. Payments for services or goods purchased for previous or other events. 11. Capital or infrastructure projects. 12. Payment for expenses that occur or are delivered prior to or after the effective date of the agreement with the grantee. 7.A.2 Packet Pg. 17 Attachment: Cat. C-2 Grant Guidelines (12635 : FY 21 TDC Grant Application Review) FY 20-21 GRANT APPLICANTS SUMMARY CATEGORY C-2 NON COUNTY MUSEUMS APPLYING ORGANIZATION AMOUNT REQUESTED ELIGIBLE AMOUNT PER GUIDELINES RECOMMENDED FUNDING PROJECT DESCRIPTION NEW OR PAST GRANTEE REMARKS Artis Naples $500,000.00 $500,000.00 $50,000.00 Traveling Exhibit - Chihuly Glass Exhibit Past: 2019 - $250,000; 2018 - $200,000; 2017 - $175,000; 2016 - $150,000; 2012 - $25,000; 2009 - $20,000 Exhibit rental and related fees and out of market advertising expenses to promote exhibit; appears to meet guidelines for C-2 grant. Golisano Children's Museum of Naples $350,150.00 $350,150.00 $50,000.00 Traveling Exhibits - Various Past: 2019 - $326,100; 2018 - $206,400; 2017 - $150,000; 2016 - $111,176; 2014 - $100,000; 2010 - $100,000; 2009 - $75,000; 2008 - $150,000 Exhibit rental and out of market advertising expenses to promote exhibit; appears to meet guidelines for C-2 grant. Naples Botanical Garden 50000 (amended)$50,000.00 $50,000.00 Night Lights in the Garden Past: 2019 - $150,000; 2018 - $150,000; 2017 - $150,000; 2016 - $150,000; 2011 - $63,000; 2010 - $75,000; 2009 - $150,000 Exhibit rental and out of market advertising expenses to promote exhibit; appears to meet guidelines for C-2 grant. Naples Botanical Garden 50000 (amended)$50,000.00 $50,000.00 Steve Tobin: Nature Underground Past: 2019 - $150,000; 2018 - $150,000; 2017 - $150,000; 2016 - $150,000; 2011 - $63,000; 2010 - $75,000; 2009 - $150,000 Exhibit rental and out of market advertising expenses to promote exhibit; appears to meet guidelines for C-2 grant. Naples Zoo $242,366.00 $242,366.00 $50,000.00 BrickLive Animal Paradise Past: 2019 - $170,421; 2018 - $165,921; 2017 - $129,073; 2009 - $40,000; 2008 - $121,000 Exhibit rental and out of market advertising expenses to promote exhibit; appears to meet guidelines for C-2 grant. Total Category C Applications $1,092,516 CATEGORY B MARKETING & EVENTS APPLYING ORGANIZATION AMOUNT REQUESTED ELIGIBLE AMOUNT PER GUIDELINES PROJECT DESCRIPTION NEW OR PAST GRANTEE REMARKS Artis Naples for NIFF $50,000.00 $25,000.00 $25,000.00 2020 Naples Int'l Film Festival Past: 2019 - $50,000; 2018 - $25,000; 2017 - $25,000 Event scheduled for 10/22 - 10/25/20; promotion cannot begin until 10/1/20. Out of market advertising, appears to meet guidelines for B grant. Exceeds category funding limit guideline. Gulfshore Opera $15,000.00 $15,000.00 $15,000.00 2020-2021 Opera Productions and Concerts in Collier County Past: 2019 - $15,000; 2018 - $20,000 Application is for out of area marketing for the 2020 - 2021 opera season productions. Out of market advertising, appears to meet guidelines for B grant. Total Category B Applications $65,000.00 7.A.3 Packet Pg. 18 Attachment: FY 21 Applicants Funding Recap Sheet (12635 : FY 21 TDC Grant Application Review) 7.A.4 Packet Pg. 19 Attachment: TDC Category B Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.4 Packet Pg. 20 Attachment: TDC Category B Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.4 Packet Pg. 21 Attachment: TDC Category B Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.4 Packet Pg. 22 Attachment: TDC Category B Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.4 Packet Pg. 23 Attachment: TDC Category B Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.4 Packet Pg. 24 Attachment: TDC Category B Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 1 APPLICATION FOR GRANT FUNDING GENERAL INSTRUCTIONS 1. Please submit your completed application in digital format (no zip files) via email to Kelly Green, Tourist Tax Coordinator at Kelly.Green@colliercountyfl.gov or in printed format to the Tourism Office, 2660 N. Horseshoe Drive, Suite 105 Naples, FL 34104, attention: Kelly Green. 2. Complete each item of each applicable section. If a question does not apply to your organization, please insert (N/A). Contact Kelly Green at 239-252-2384 or Kelly.Green@colliercountyfl.gov with any questions. 3. Be sure to have your Chief Official and Secretary or their designee sign the application on the last page. 4. One copy of each of the following items is required and attached to original application: (X) Charter, Articles of Incorporation, By-Laws, Proof of Current State of Florida Status (except government entities) (X) Authority to apply for these tourism tax funds. (X) IRS Determination Letter of non-profit status (X) Form 990 (except government entities) (X) Proof of Liability Insurance naming Collier County as an additional insured that will be in effect during the grant period. Name of Grant Preparer: (Please Print): Michelle Eddleman McCormick Signature of Grant Preparer: Michelle Eddleman McCormick Date: 05/08/2020 7.A.5 Packet Pg. 25 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 2 COLLIER COUNTY GOVERNMENT TOURIST DEVELOPMENT COUNCIL GRANT APPLICATION CATEGORY “B” MARKETING OR EVENT GRANTS FY 20-21 I GENERAL INFORMATION To assist us in evaluating the impact your project may have on Collier County and to better understand what support you are requesting, the following questions must be answered in full. (1) LEGAL NAME OF ORGANIZATION Gulfshore Opera, Inc._________________________ (2) NAME OF PROJECT OR EVENT: Opera Productions and Concerts in Collier County 2018-2019 (3) Contact Person’s Name: Steffanie Pearce Phone #: (239) 592-3925 Cell Phone #(239) 784-2994 E-mail Address: Steffanie@gulfshoreopera.org (4) COMPLETE ADDRESS OF ORGANIZATION: STREET: 3281 Golden Gate Blvd W. CITY: Naples ST: FL ZIP__________ PHONE: (239) 592-3925 FAX: __________________________ WEBSITE: gulfshoreopera.org (5) ORGANIZATION'S CHIEF OFFICIAL’S NAME: Steffanie Pearce TITLE: General and Artistic Director Phone #: (239) 592-3925 Cell Phone #(239) 784-2994 E-mail Address: Steffanie@gulfshoreopera.org (6) ORGANIZATIONAL STRUCTURE: ( x ) NON-PROFIT ( ) GOVERNMENT AGENCY ( ) FOR-PROFIT ORGANIZATION (7) GRANT AMOUNT REQUESTED: $15,000 (8) PROJECT TYPE (Check all that apply) (x) PROMOTIONAL MATERIALS (Brochures, flyers, website) (x) MARKETING PROGRAM (Advertising, Public Relations, Digital or Social Media) ( ) OTHER (Describe)____________________________________________________ 7.A.5 Packet Pg. 26 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 3 (9) If the entire Tourist Tax funding request cannot be funded, may the project be restructured with less funding? (X) YES ( ) NO (10). PROJECT DESCRIPTION: describe in detail the project for which funding is requested Gulfshore Opera is an opera company offering a combination of full-scale opera productions and community concert each year. To elevate the artistic landscape of Collier County, nationally recognized artists are contracted through a top New York Artists management firms. When internationally renowned opera stars are brought in to play main roles in each production, there is an effect of burgeoning local arts culture increasing the desirability of Collier as a destination for tourism for both domestic and international. Delivering a wide range of repertoire, Gulfshore Opera’s concert programs are quite diverse to attract broad audience appeal. Gulfshore Opera is currently in the process of finalizing the schedule for the 2020/2021 Season and has already locked in several venues and dates. The list, including those in process of finalizing includes the following events. Season 7 (2020-21) Events October Week 3 GO Divas concert outdoors TBA December 3-Dec, Strand Taste of Opera Club at the Strand Week 2 Renaissance Christmas Pageant Naples and/or Marco With GO Divas January Week 2 Latin Divos, Miami group Naples week 3 or 4 World of Lloyd Weber Concert Naples week 4 Songs of Inspiration concert Marco Island February Week 1 Songs of Inspiration concert Naples 11-Feb Marco Taste of Opera Hideaway Beach Club 18-Feb Very Verdi concert Daniels Pavilion, Artis - Naples 28-Feb Gulfshore Opera Gala dinner Naples Country Club March 4-Mar Style and Song Luncheon Grey Oaks Country Club March 11 -14 Formal Production, possible co-production w/ Orlando April TBA Spring GO Divas concert Naples 7.A.5 Packet Pg. 27 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 4 Performance Indicator 2019/20 Objectives Measurement Tool Out-of-town attendance To demonstrate more than 30% of attendees from outside Collier County Track ticket sales information by city and zipcode using excel sheet reports. Website traffic, click through rate, and eNews open rate Increase website visits and eblast clicks by 10% Google Analytics, Wix tracking analysis Brochure/rack rate distribution Will print and distribute 2000 rack cards and brochures to 10 hotels in Collier County. Manuel count of rack cards at designated hotels once a month during season. Visitor satisfaction levels Send post- event surveys to 3 events in Collier County via email, to identify strengths and weaknesses of venue and production. Recording and analysis provided for Customer Satisfaction/event surveys through Survey Monkey. # of hotel packages sold Will sell one hotel package with one performance – total of 3 packages confirmed bookings Social media engagement Increase number of likes and followers on Facebook, Instagram and twitter by 10%. likes, comments, shares/overall impressions Social media engagement Post Facebook ads and boost 6 event posts for performances in Collier County during season. # of dinner packages sold Total of 400 packages sold Confirmed packages sold Target Lee and Charlotte County attendees through print Print Season Announcement in 2 magazines and 2 newspapers outside of Collier County. Utilize outlets with coverage in adjoining counties. 10 paid ads for Collier Events in outside papers. Number of ads placed Target Lee and Charlotte County attendees through radio and TV media channels. I hear Radio, WGCU and WAVV 100: 15 - 30 second spot radio ads – 30, WGCU and WINK/WXCW/Cable 10 second & 30 second announcements with comprehensive audience plan- 10 spots. Direct Mail 2,500 print mailings including to nearby counties and out of state patrons Number of pieces mailed 7.A.5 Packet Pg. 28 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 5 (11). APPLICANT'S GRANT HISTORY: Have you received previous grant assistance from the Collier County Tourist Development Council? ( X) YES ( ) NO. If “Yes”, specify the year (s), the project name, the amount of the grant awarded and the number of visitors and hotel room nights generated by the grant activity. YEAR: 2019/2020 PROJECT/EVENT NAME: Gulfshore Opera Collier County Event Marketing PREVIOUS GRANT AMOUNT $15,000 YEAR: 2018/2019 PROJECT/EVENT NAME: Gulfshore Opera Collier County Event Marketing PREVIOUS GRANT AMOUNT $20,000. See attached final report *Gulfshore Opera is in the current grant cycle for 2019/20 and the final report is due in Oct. 2020. # VISITORS ATTRACTED: 3,156 # HOTEL ROOM NIGHTS GENERATED: 50 estimated, not sold by Gulfshore Opera Please add additional year grant details below using the format above. If you have previously received funding from the TDC, please attach a copy of your FINAL STATUS REPORT including attendance, economic impact and other information that will assist the tourism staff to evaluate your prior experience. (12). OTHER FUNDING SOURCES: List the sources and amounts of confirmed other funds and planned revenue sources to support the amount of the grant. Tourist Tax grant funds cannot be the sole source of funding. Event Revenue $ 410,599 Contributions $ 211,000 Grants (not tourist tax) $ 40,000 TOTAL OTHER FUNDS: $ 661,599 (13) Provide projections of the Direct Economic Impact this project will have on Collier County using the event calculator available on County website at http://www.colliergov.net/index.aspx?page=847. Projected # of Overnight Visitors 1,200 Hotel Room Nights 50 estimated, not directly sold Tourist Tax Revenue $5,626 Direct Visitor Spending $115,260 Economic Impact: $171,737 INCOME SOURCES: TOURIST DEVELOPMENT TAX GRANT REQUEST $20,000 TOTAL ADDITIONAL FUNDING SOURCES (From #12 previous page) $661,599 OTHER INCOME SOURCES TOTAL INCOME - ALL SOURCES $681,599 7.A.5 Packet Pg. 29 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 6 PROJECT EXPENSES: Intended Uses of Tourist Tax Grant Funds: Please refer to authorized and unauthorized uses on page 2. Provide an itemized summary indicating the intended use of Tourist Development Tax (TDT) funds. Please be as explicit as possible, including planned cities where advertising or promotional materials will be placed. Indicate the total amount you plan to spend for each category or promotion. Use additional sheets if necessary. Printed Items $3,000 Print Media $7,000 Social media boosts, ads $1,000 Radio and television $3,000 Mailing expenses $1,000 Total Tourist Tax Grant Expenses Planned: $15,000 Other Project Expenses not using Tourist tax grant funds: Marketing Coordinator $8,000 Design services $7,000 Website and social media services $5,000 Printed Items $11,000 Print Media $9,000 Website updates $2,700 Social media boosts, ads $1,000 Radio and television $3,000 Mailing expenses $825 Total Other Project Expenses: $619,074 TOTAL PROJECT EXPENSES $681,599 Profit (Loss) $0 Design of creative materials Season Brochure, Digital/print 24 x 36 (2) and 18 x24 posters (2), digital/print 8.5 x 11 (3) and 5x8 flyers (2), rack cards (1), postcards (6), ads (41), eblasts, surveys, Printing/Production 24x36 mounted posters (2), 18 x24 posters (2), rack cards (3000), 8.5x11 flyers (500), 5x8 cardstock cards (1000), postcards for mailing (1,200), and Season brochure (3000) 7.A.5 Packet Pg. 30 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 7 Ad placement (media buy) Opera America 1⁄2 page ads (2), Gulfshore Life - 1/2 page ads (x2), Happenings - 1/2 page (x6), Spotlight Magazine 1/4-1/2 page (x3), Florida Weekly 1/4 -1/2 page in all 3 counties (12 total), Naples Daily News 1/2 page (x2), Bonita Banner 1/2 page (x4), Marco Eagle 1/2 page (x2), Naples Illustrated 1/2 page ad, Ft. Myers News Press 1/2 page, Island Sun 1/2 page (x2), River Weekly 1/2 page (x2), Santiva Chronicle digital package, Florida Catholic Newspaper 1/4 page (x1), Federation Star 1/4 page (x1) Web development Update website for 6 events with new info, graphics, photos, and videos. Social media tactics E-blasts (14), 6 boosts, 5 ads with Instagram, Facebook ongoing promotion, post youtube (edited) Radio WAVV 101.1 radio (1 month -18 spots), WAY FM for December production, WGCU radio spots for Gala and formal productions Television WINK, WGCU and Cable 30 second announcements with comprehensive audience plan - 6 spots Other Mail service/ postage for 1500 season event postcards 7.A.5 Packet Pg. 31 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) 7.A.5 Packet Pg. 32 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) Collier County Tourist Development Council Final Status Report Event Name: Opera Productions and Concerts in Collier County 2018-2019. Report Date: October 10, 2019 Organization: Gulfshore Opera Contact Person: Michelle Westley Title: Operations Manager Address: 3281 Golden Gate Blvd. W, Naples, FL 34120 Phone: 239.529.5925 Final Was this a first time project? Gulfshore Opera has completed its fifth season performing concerts and opera productions in Collier County. It was the first time Gulfshore Opera performed these specific events utilizing this season’s professional artists for our project, Opera Productions and Concerts in Collier County 2018-2019. We have identified areas where our company uniquely serves the greater good and elevates quality of life for our community. We have adapted our repertoire, programs and event scheduling to enrich the lives of a diverse cross section of the Collier County community, visitors and tourists. With this goal, GO casts and contracts nationally recognized artists and regionally based singer and musicians. GO provides professional opera production, vocal music concerts and social engagement activities which positively impact the community including a sold out Songs of Love concert at Artis – Naples, 5th Anniversary Concert, GO Cabaret, Don Pasquale, Opera Meets Broadway Gala, Taste of Opera events at the Club at the Strand and Hideaway Beach Club, Style and Song Luncheon, and a Patriotic Celebration. What hotels/motels were utilized to support the project and how many? We utilized the Naples Hilton for our 2019 Opera meets Broadway Gala. We hosted the dinner at the hotel and had our Broadway star stay there as well. We advertised it on our Gala marketing materials. What is the total economic impact and revenue generated for this event? Total Direct Impact: $136, 107 Total Output Impact: $202,799.43 Revenue: $7,178.36 TOTAL PROJECT EXPENSES (All have been paid): $54,329.97 Other Project expenses not using Tourist tax grant funds: Marketing Coordinator $12,700 Design Services $7848.93 Website and social media services $3813.34 Printed items $10,700 7.A.5 Packet Pg. 33 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) Print Media $9379 Website Updates $831.25 Social media boosts, ads $259.94 Radio and television $705 Mailing expenses $235 Total Other Project expenses: $46,472.46 Total Tourist Tax Grant Expenses: $7,857.51 TOTAL PROJECT EXPENSES $54,329.97 List the vendors that have been paid? The vendors used for the project include Spotlight Magazine ( November, January, and February), Gulfshore Life, Opera America (Winter and Summer issue),Happenings Magazine (January and February), Island Sun (January and February), Charlotte Sun, Florida Weekly, WAVV Radio, WGCU Radio and Vistaprint. What is the number of participants that visited the project? 3156 What is the percentage of the total participants from out of Collier County? 30% What problems occurred if any during the project event? Many of our marketing materials including our brochure were created before the grant was approved so we were unable to use the grant funds. It took a learning curve to figure out how to have the marketing materials and media meet the TDC standards. We are at a point now to do it more effectively for this next season. Another issue was the survey questionnaire for the grant. We put it out at our events with in a brochure rack with a sign but received no responses. To problem solve this issue, I we added several of the key questions to our post event survey for later events in Collier County. For this upcoming season, we will include key questions from the TDC questionnaire in our post event surveys for all events. Gulfshore Opera moved the signature fundraising event, Opera Meets Broadway Gala to a Saturday afternoon this past season and attendance decreased. It has been moved back to Sunday afternoon for this upcoming season. List any out-of-county-advertising, marketing, and/or public relations that was used to support the project and attach samples. GO focused its use of Tourist Tax funds on out-of-county marketing : Advertisements in magazines and newspapers, radio, and event marketing postcards. Spotlight Magazine ( November, January, and February), Gulfshore Life, Opera America (Winter and Summer issue),Happenings Magazine (January and February), Island Sun (January and February), Charlotte Sun, and Florida Weekly. Radio spots were purchased for the 2019 Opera meets Broadway Gala with WAVV Radio and WGCU Radio. Events postcards were created and mailed through Vistaprint. Season 5 brochure was printed using Vistaprint and then shared by mailings outside of Collier County. 7.A.5 Packet Pg. 34 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) How could the project been improved or expanded? Digital advertising packages need to be included as well as more Facebook and Instagram ads. We will expand radio and television spots this next season to increase our reach. 7.A.5 Packet Pg. 35 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application Review) EVENT NAMES: Holiday Taste of Opera in Naples and Marco, Passionate Puccini at Daniels Pavilion and Marco, GO Cabaret Naples and Marco, 2020 Gala Dinner at Club at the Strand, Opera Goes to Church, Naples First United Methodist Church, Style and Song Luncheon, Grey Oaks, May 2020 Patriotic Celebration VISITOR FACTORS Quantity Multiplier # DAYS Total How many adult out-of-area participant days expected?5 151.00$ 12 9,060.00$ How many youth out-of-area participant-days are expected?51.00$ -$ How many out-of-area spectator-days are expected?9 51.00$ 12 5,508.00$ How many out-of-town media-days are expected?102.00$ -$ How many in-area spectator days are expected?150 25.00$ 12 45,000.00$ Total direct impact =59,568.00$ Output multiplier 1.49 Total output impact 88,756.32$ Employment impact 2.08488 Total earnings impact 32166.72 Transient lodging tax 2,382.72$ Local option gasoline tax 163.25$ Payment by Event Organizer for use of public facility 700.00$ Total gross revenue 3,245.97$ Funds expended by local government to attract the event or team -$ Cost of additional public services required by the event or team -$ Additional local expenses not covered above -$ Total expenditures -$ Gross revenue 3,245.97$ Net revenue 3,245.97$ 7.A.5 Packet Pg. 36 Attachment: TDC Category B Grant Application GulfShore Opera (12635 : FY 21 TDC Grant Application 7.A.6 Packet Pg. 37 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.6 Packet Pg. 38 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.6 Packet Pg. 39 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.6 Packet Pg. 40 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.6 Packet Pg. 41 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.6 Packet Pg. 42 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 7.A.6 Packet Pg. 43 Attachment: TDC Category C-2 Grant Application - Artis Naples (12635 : FY 21 TDC Grant Application Review) 5 APPLICATION FOR FUNDS GENERAL INSTRUCTIONS 1. Please submit your completed application in digital format (no zip files) via email to Kelly Green, at Kelly.Green@colliercountyfl.gov or in printed format to the Tourism Office, 2660 N. Horseshoe Drive, Suite 105 Naples, FL 34104, attention: Kelly Green. 2. Complete each item of each applicable section. If a question does not apply to your organization, insert (N/A). Please contact Kelly Green at 239-252-2384 or Kelly.Green@colliercountyfl.gov with any questions. 3. Be sure to have your Chief Official, Secretary or their designee sign the application on the last page. 4. One copy of each of the following items is required and attached in a separate .pdf document to the email containing the application form. If any item does not apply, insert (N/A). () Charter, Articles of Incorporation, By-Laws, Proof of Current State of Florida Status (except government entities) () Form 990 (except government entities) () Proof of Liability Insurance naming Collier County as an additional insured that will be in effect during the grant funding period. Name of Grant Preparer: (Please Print) Trisha Griffin Signature of Grant Preparer Date 5/7/2020 7.A.7 Packet Pg. 44 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) NAPLES BOTANICAL GARDEN, INC. IS A 501 C (3) ORGANIZATION. TAX ID: 65-0511429. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING 1.800.435.7352 WITHIN FLORIDA AND REFERENCING RE GISTRATION #CH-7593. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. May 29, 2020 Mr. Jack W. Wert Naples, Marco Island, Everglades CVB 2660 N Horseshoe Drive Naples, FL 34104 Dear Jack, Please accept this letter as notice of changes to the applications submitted to the TDC on May 8, 2020. In response to the TDC’s budget limitations in the coming fiscal year, we have adjusted the attached project budget items for the events, Steve Tobin: Nature Underground and Night Lights in the Garden. In recognition of the current situation, we are revising our request for funding. We will redouble our efforts to seek alternate sources of funding to make up the difference. We expect these exhibits to bring over 200,000 people to the Garden over the coming year, with an estimated 42% from outside of Collier County. Original request New request Steve Tobin: Nature Underground $190,000 $50,000 Night Lights in the Garden $196,700 $50,000 We remain steadfast in our efforts to join you in reinvigorating tourism by promoting visitation to the area. As detailed in our application, we believe outdoor venues such as the Garden will be popular destinations for visitors seeking safe cultural activities. In efforts to make our guests feel even more comfortable visiting, the Garden is implementing numerous safety measures such as touchless pay options, self-guided audio tours, timed ticketing to control crowds, and additional ongoing cleaning and sanitizing measures. In support of the County’s efforts to return visitors to the area, we will remain involved with Joe Veneto and the “new experiences” development; and we will advance efforts for hotel packages and a “city pass” multi-site experience ticket. Additionally, we are actively pursuing partnerships for event specific packages and look forward to working with the County to stimulate local tourism and the economy. Thank you for allowing us to submit these modifications. Funding from the Tourist Development Council will help us to achieve our mutual goals of bringing visitors back to Naples. If you have questions or require anything further, please let me know. Sincerely, Donna McGinnis President & CEO 7.A.7 Packet Pg. 45 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 6 COLLIER COUNTY GOVERNMENT TOURIST DEVELOPMENT COUNCIL GRANT APPLICATION CATEGORY “C-2” NON-COUNTY OWNED AND OPERATED MUSEUM GRANT FY 20-21 I GENERAL INFORMATION To assist us in evaluating the impact your project may have on Collier County and to better understand what support you are requesting, the following questions must be answered in full. (1) LEGAL NAME OF ORGANIZATION Naples Botanical Garden, Inc. (2) NAME OF PROJECT Night Lights in the Garden Exhibition (3) MUSEUM INFORMATION: Contact Person’s Name: Andrea Nickrent Phone #: 239-315-7298 Cell Phone#: 314-795-1814 E-mail Address: anickrent@naplesgarden.org (4) COMPLETE ADDRESS OF ORGANIZATION: STREET 4820 Bayshore Drive CITY Naples ST FL ZIP 34112 PHONE: 239-643-7275 FAX: 239-649-7306 Website: www.naplesgarden.org (5) ORGANIZATION'S CHIEF OFFICIAL’S NAME: Donna McGinnis TITLE: President & CEO Address if different from above: _____same_____________________ ________________________________ PHONE: 239-325-1938 FAX: 239-649-7306 E-Mail: dmcginnis@naplesgarden.org (6) ORGANIZATIONAL STRUCTURE: ( x ) NON-PROFIT ( ) GOVERNMENT AGENCY ( ) FOR-PROFIT ORGANIZATION (7) GRANT AMOUNT REQUESTED: $ 196,700 7.A.7 Packet Pg. 46 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 7 (8) ADDITIONAL FUNDING AMOUNT: $ 823,000 (9) PROJECT TYPE (Check all that apply) () PROMOTIONAL MATERIALS (Brochures, flyers, website) ( x ) MARKETING PROGRAM FOR MUSEUM OR EXHIBITS (Advertising, Public Relations, Digital or Social Media) ( x ) TRAVELING EXHIBIT (Acquisition fees, promotion, and advertising, etc.) () OTHER (Describe)____________________________________________________ (10) If the entire Tourist Tax funding request cannot be funded, may the project be restructured with less funding? ( x ) YES ( ) NO (11). PROJECT DESCRIPTION: describe in detail the project for which funding is requested Night Lights in the Garden Naples Botanical Garden (the Garden) seeks funding for our professionally produced holiday lighting exhibit, Night Lights in the Garden, which will be on display for 35 nights from November 27, 2020 to January 3, 2021. For the 12th consecutive season, the Garden will produce a holiday themed light show featuring spectacularly lit displays, a 12-foot towering bromeliad tree perfect for photo backgrounds, and live entertainment. At Night Lights, visitors enjoy an evening experience in the Garden like no other. Not only are there thousands of lights, but also music, signature cocktails, and delicious light-fare options. This event has become a “must-do” in Naples during the holiday season and brings an audience who might not otherwise visit the Garden by drawing visitors from all over the world. This exhibit will reinforce the Tourist Development Council’s efforts to rebuild tourism demand following the impact of COVID-19 and aligns with VISIT FLORIDA marketing strategies for Phase 2 (targeting Floridians to take in-state vacations) and Phase 3 (attracting domestic and international travel). Additionally, hotel packages and other partnership opportunities will help restart tourism and generate hotel nights. For example, event specific packages with local hotel partners could include Garden passes to Night Lights, as well as discounts onsite at the Fogg Café, and the Jane and Chuck Berger Shop in the Garden. Possible partnerships could be developed by presenting a Garden event admission ticket to receive a discount at certain locations in the Bayshore Arts District situated nearby. According to the IMPACTS Research & Development survey from April 22, 2020 on the “types of organizations people intend to visit when attempting to return to normal cultural engagements during the COVID-19 pandemic:” 1 1. 64% of those polled rank botanical gardens/public parks as the number one activity/experience examined that they will return to after reopening. 2. This trend continues to grow since polling began March 24, 2020 as compared to 11 other entities including zoos, beaches, concert halls, and museums. 1 https://www.colleendilen.com/2020/04/22/data-update-which-cultural-entities-will-people-return-to-after-reopening-april-22-2020/ 7.A.7 Packet Pg. 47 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 8 Subsequently, we are confident that visitation during the run of the exhibition will be popular as people seek safe outdoor activities. In response to concerns for the safety of our staff and guests, the Garden is implementing and exploring options on how to best serve its visitors while maintaining the government’s social distancing guidelines. This will be accomplished by several methods, including but not limited to: • controlling group size with advanced timed ticketing • limiting capacity and how many enter at one time • adding alternate entrances and exit points of entry options • installing plexiglass windows and intercoms at ticketing windows • ongoing cleaning and sanitizing measures • self-scanning entry • touchless pay options Since the exhibit will be presented outdoors, guests will be walking in wide open spaces with plenty of room to comfortably accommodate a large number of people, while having the ability to maintain distance. Messaging and optics, as well as exemplary cleaning protocols to protect staff and guests throughout the Garden, will offer additional comfort to the public. According to analytics and insights firm, Alexander Babbage, the key determining factors for people when making activity decisions after shelter-in-place restrictions are lifted include:2 • feeling safe • cleanliness • enforcement of social distancing • touch-free options • crowd size limitations Night Lights will be heavily marketed and promoted with a campaign that will kick-off in the Garden’s fall magazine. Aggressive marketing for Night Lights will consist of print, television, radio, email, digital, and onsite promotion reaching potential guests from outside of Collier County. 1. Print promotions will include our Garden Magazine which is available on our website and mailed to our 12,500+ member households, donors, and friends. The Garden’s magazine, issued three times annually, goes to recipients in 47 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands; as well as nine Canadian provinces. Print promotions will also be featured in local, regional, and out of area media distributions such as Naples Daily News (40,000 issues circulated) and D’Latinos (Lee, Dade, and Broward Counties). 2. A large portion of our advertising budget is dedicated to an extensive digital media campaign inclusive of social media marketing, digital retargeting, and banner ads. These efforts expand our reach to likely visitors from outside of the region. We engage a national, marketing communications consulting firm, Standing Partnership, to manage this robust campaign, making it easier to reach residents and tourists in other areas. Our digital campaign for last year’s Night Lights generated 6.2 million digital media impressions. 2 https://www.alexanderbabbage.com/impact-of-coronavirus-on-us-consumers/ 7.A.7 Packet Pg. 48 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 9 3. The Garden’s website, naplesgarden.org, reached nearly 100,000 unique visitors last year during the timeframe of our Night Lights campaign; and over 40,000 households received our email newsletter. 4. Social media proves to be largely successful with Facebook exceeding 25,000 followers, more than 12,000 followers on our Instagram page, and our Twitter feed with nearly 7,000 followers. Night Lights attendance in 2019 was 47,990, an increase of 39% from the previous year, with 42% from out of Collier County. Last year we expanded from 25 to 35 nights which we will continue due to its popularity with 11 sold out nights. Turnout has continued to exceed prior years with increased participation each year since inception in 2009 with just 801 visitors! While this year will likely prove to differ due to capacity restrictions, we believe that hosting this exhibit will continue to be a draw to both locals and tourists alike. As the Garden is converted into a family-friendly tropical winter wonderland it will become a great place to celebrate the holidays. The installation highlights our living collection in a way that makes the plants the focus. A place to rediscover the natural beauty of flora from the tropics and subtropics as thousands of lights illuminate the Garden. An annual tradition for many families in the Naples community, as well as our visitors from near and far, the Garden is transformed with over 500,000 LED lights disbursed throughout. With live music every evening, guests can hum along as they stroll through the Garden, marveling at the beauty of our illuminated collections. The festive atmosphere of this exclusive event, the only one of its kind in Collier County, provides something for everyone. Visitors can soak up the spirit of the season with family, friends, and loved ones as they sample specialty menu items from the Garden’s own Fogg Café and sip on a signature cocktail only available during Night Lights. This memorable event has become a fun tradition for many of our members and visitors that many will cherish even more this holiday season. As an added bonus this year, the sculptures from the Steve Tobin: Nature Underground exhibit will make for an especially unique display. All nine sculptures will be lit as part of the Night Lights experience. Guests will be able to interact with the larger-than-life sculptures in the evening, experiencing the exhibit in a whole new light. At this time, Night Lights event ticket prices will remain the same, accessible to everyone starting at $10 for members and $20 for non-members, and special pricing for children starting at $5 for members and $10 for non-members, with children under three admitted for free. Grant funding for Night Lights in the Garden from the Tourist Development Council will enable the Garden to provide this unique outdoor experience. Thousands of families continue to make Night Lights a holiday tradition and return year after year to be immersed in the wonders of nature. The success of Night Lights also affords vital funding to support our mission areas of conservation, education, and horticulture. At a time of year when people are looking to visit a warm destination, after a year that consisted of social distancing and self-isolating, the Garden will be attractive to those near and far seeking a place to visit with safe outdoor activities and even more so during the holiday season. 7.A.7 Packet Pg. 49 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 10 Night Lights in the Garden Night Lights in the Garden 7.A.7 Packet Pg. 50 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 12 (12). APPLICANT'S GRANT HISTORY: Have you received previous grant assistance from the Collier County Tourist Development Council? ( x ) YES () NO. If “Yes”, specify the year (s), the project name, the amount of the grant awarded and the number of visitors and hotel room nights generated by the grant activity. • YEAR 2019 PROJECT NAME Fall Walk and Night Lights in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 52,925 # ROOM NIGHTS GENERATED 13,231 • YEAR 2018 PROJECT NAME Fall Walk and Night Lights in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 37,540 # ROOM NIGHTS GENERATED 9,385 • YEAR 2017 PROJECT NAME Dinosaurs in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 125,459 # ROOM NIGHTS GENERATED 31,365 • YEAR 2016 PROJECT NAME Origami in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 160,000 # ROOM NIGHTS GENERATED 40,000 If you have previously received funding from the TDC, please attach a copy of your FINAL STATUS REPORT including attendance, economic impact and other information that will enable the TDC staff to evaluate your prior experience. (13). OTHER FUNDING SOURCES (From # 9 above): List the sources and amounts of other funds and planned revenue sources to support the amount of the grant. Admissions $ 663,000 Memberships $ 80,000 Sponsorships $ 25,000 In-kind Sponsorships $ 55,000 TOTAL MATCH/OTHER FUNDS: $ 823,000 (14) Provide projections of the Direct Economic Impact this project will have on Collier County. Use the event calculator at http://www.colliergov.net/index.aspx?page=847 Projected # of Overnight Visitors 35,000 Room Nights 35 Tourist Tax Revenue $ 66,311 Visitor Spending $ 678,943 Economic Impact: $ 1,257,302 7.A.7 Packet Pg. 51 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) PROJECT BUDGET RECAP – Night Lights in the Garden INCOME SOURCES: Original request New request TOURIST DEVELOPMENT TAX GRANT REQUEST $ 196,700 $ 50,000 TOTAL ADDITIONAL FUNDING SOURCES (From previous page) $ 823,000 $ 823,000 OTHER INCOME SOURCES $ 0 $ 0 TOTAL INCOME - ALL SOURCES $ 1,019,700 $ 873,000 PROJECT EXPENSES: Intended Use of Tourist Tax Funds Please refer to authorized and unauthorized uses on pages 2 and 3. Provide an itemized summary indicating the intended use of Tourist Development Tax (TDT) funds. Please be as explicit as possible, including planned cities where advertising or promotional materials will be placed. Indicate the total amount you plan to spend for each category or promotion. Use additional sheets if necessary. Night Lights Original request New request Night Lights Exhibition Fee $ 146,700 $ 50,000 Marketing Expenses $ 50,000 $ 0 Total Tourist Tax Funds Used: $ 196,700 $ 50,000 Other Project Expenses not using Tourist tax grant funds: Entertainment $ 28,000 $ 28,000 Equipment $ 5,000 $ 5,000 Exhibition balance $ 0 $ 96,700 Holiday plant displays $ 15,000 $ 15,000 Marketing $ 85,000 $ 135,000 Staffing $ 281,900 $ 281,900 Supplies $ 10,000 $ 10,000 Total Other Project Expenses: $ 424,900 $ 571,600 TOTAL PROJECT EXPENSES $ 621,600 $ 621,600 Profit (Loss) $ 398,100 $ 251,400 7.A.7 Packet Pg. 52 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 14 CERTIFICATION I have reviewed this Application for Tourist Tax Grant Funds for FY 2020-2021. I am in full agreement with the information contained herein and have the authority to request this funding on behalf of the organization. To the best of my knowledge, the information contained in this Application and its attachments is accurate and complete. Chief Officer (or designee): Signature Donna McGinnis, President & CEO Printed Name and Title May 7, 2020 Date ______________________ Secretary (or designee) Signature Andrea Nickrent, Vice President, Development and Marketing Printed Name and Title May 7, 2020 Date 7.A.7 Packet Pg. 53 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) Collier County Tourist Development Council Final Status Report (Due by October 15, 2020) Event Name: Fall Walk and Night Lights in the Garden Report Date: February 20, 2020 Organization: Naples Botanical Garden Contact Person: Trisha Griffin, Development Manager Address: 4820 Bayshore Drive, Naples, FL 34112 Phone: (239) 325-1931 Fax: (239) 649-7306 1. Was this a first-time project? If not, how many times has this event taken place? This was our second annual Fall Walk and our 11th consecutive season producing Night Lights in the Garden. 2. What hotels/motels were utilized to support the project and how many? The Garden has maintained relationships with a number of Southwest Florida hospitality organizations including: The Third Street Concierge Kiosk, Hyatt House Naples, Naples Beach Hotel and Golf Club, LaPlaya Beach & Golf Resort, The Ritz-Carlton Naples, Inn at Pelican Bay, Cove Inn, SpringHill Suites by Marriott Naples, Inn on 5th, The Vanderbilt Beach Resort, Hilton Naples, Naples Grande Beach Resort, Naples Bay Resort, Bellasera Resort, Lemon Tree Inn, Staybridge Suites Naples-Marco Island (at Lely Resort), and the Holiday Inn Express and Suites Naples Downtown. Additionally, the Garden holds membership in and is regularly involved with the Southwest Florida Concierge and Guest Services Association, the Florida Attractions Association, and the Southwest Florida Attractions Association where the Garden actively promotes its events and activities. The Garden is also an annual marketing partner in VISIT Florida which serves as a valuable promotional outlet for the organization’s events including Night Lights in the Garden. In addition to participating in promotional packages for visitors, the Garden also assisted destination services departments in group tour coordination and promoted selected partners through cooperative advertising and public relation efforts. We continue to recommend regional accommodations to visitors, colleagues, Garden VIP’s, event guests, vendors, and consultants who inquire about accommodations. 7.A.7 Packet Pg. 54 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 3. What is the total direct economic impact and revenue generated from this event? The Garden’s revenue during the event period for Fall Walk was $54,269 and Night Lights generated $998,285 for a total of $1,052,554. 4. Total expenses. (Have all vendors been paid?) All vendors have been paid in full. 5. List the vendors that have been paid. Artistic Science Standing Partnership 6. What is the number of participants that visited the project? Fall Walk – 4,935 Night Lights – 47,990 Total – 52,925 7. What is the percentage of the total participants from out of Collier County? Fall Walk - 26% Night Lights – 42% 8. What problems occurred if any during the project event? No significant problems occurred, however, we have decided to eliminate the Fall Walk event and focus on the ever growing Night Lights program. 9. List any out-of-county- advertising, marketing, and/or public relations that was used to support the project and attach samples. Fall Walk ADVERTISING: D’Latinos – Lee, Dade, and Broward Counties - print Standing Partnership – National digital marketing (Facebook, Instagram, and Website ads) Naples Daily News 7.A.7 Packet Pg. 55 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) During the timeframe of the Fall Walk campaign, the Garden website naplesgarden.org reached 35,843 unique visitors and 38,786 households received our email newsletter. The Garden’s social media outreach initiative continues to grow as well with our Facebook page exceeding 23,138 followers, 9,565 followers on our Instagram page, and our Twitter feed had 6,688 followers. Night Lights ADVERTISING: D’Latinos – Lee, Dade, and Broward Counties - print Standing Partnership – National digital marketing ((Facebook, Instagram, and Website ads) Naples Daily News During the timeframe of the Night Lights campaign, the Garden website naplesgarden.org reached 94,613 unique visitors and 43,512 households received our email newsletter. The Garden’s social media outreach initiative continues to grow as well with our Facebook page exceeding 24,074 followers, 10,600 followers on our Instagram page, and our Twitter feed had 6,718 followers. 10. How could the project been improved or expanded? A national bid to solicit proposals for new vendor options is currently underway. Our hope is to continue to improve and enhance the Night Lights experience for visitors with new and innovative designs. Additionally, it is our goal to increase capacity by creating additional parking options in order to allow more guests to attend this holiday event as its popularity continues to grow. We also intend on adding a call center in order to respond to the thousands of calls received regarding Night Lights. 7.A.7 Packet Pg. 56 Attachment: TDC Category C-2 Grant Application 20-21 Naples Botanical Garden - Night Lights (12635 : FY 21 TDC Grant Application Review) 5 APPLICATION FOR FUNDS GENERAL INSTRUCTIONS 1. Please submit your completed application in digital format (no zip files) via email to Kelly Green, at Kelly.Green@colliercountyfl.gov or in printed format to the Tourism Office, 2660 N. Horseshoe Drive, Suite 105 Naples, FL 34104, attention: Kelly Green. 2. Complete each item of each applicable section. If a question does not apply to your organization, insert (N/A). Please contact Kelly Green at 239-252-2384 or Kelly.Green@colliercountyfl.gov with any questions. 3. Be sure to have your Chief Official, Secretary or their designee sign the application on the last page. 4. One copy of each of the following items is required and attached in a separate .pdf document to the email containing the application form. If any item does not apply, insert (N/A). () Charter, Articles of Incorporation, By-Laws, Proof of Current State of Florida Status (except government entities) () Form 990 (except government entities) () Proof of Liability Insurance naming Collier County as an additional insured that will be in effect during the grant funding period. Name of Grant Preparer: (Please Print) Trisha Griffin Signature of Grant Preparer Date 5/7/2020 7.A.8 Packet Pg. 57 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) NAPLES BOTANICAL GARDEN, INC. IS A 501 C (3) ORGANIZATION. TAX ID: 65-0511429. A COPY OF THE OFFICIAL REGISTRATION AND FINANCIAL INFORMATION MAY BE OBTAINED FROM THE DIVISION OF CONSUMER SERVICES BY CALLING 1.800.435.7352 WITHIN FLORIDA AND REFERENCING RE GISTRATION #CH-7593. REGISTRATION DOES NOT IMPLY ENDORSEMENT, APPROVAL, OR RECOMMENDATION BY THE STATE. May 29, 2020 Mr. Jack W. Wert Naples, Marco Island, Everglades CVB 2660 N Horseshoe Drive Naples, FL 34104 Dear Jack, Please accept this letter as notice of changes to the applications submitted to the TDC on May 8, 2020. In response to the TDC’s budget limitations in the coming fiscal year, we have adjusted the attached project budget items for the events, Steve Tobin: Nature Underground and Night Lights in the Garden. In recognition of the current situation, we are revising our request for funding. We will redouble our efforts to seek alternate sources of funding to make up the difference. We expect these exhibits to bring over 200,000 people to the Garden over the coming year, with an estimated 42% from outside of Collier County. Original request New request Steve Tobin: Nature Underground $190,000 $50,000 Night Lights in the Garden $196,700 $50,000 We remain steadfast in our efforts to join you in reinvigorating tourism by promoting visitation to the area. As detailed in our application, we believe outdoor venues such as the Garden will be popular destinations for visitors seeking safe cultural activities. In efforts to make our guests feel even more comfortable visiting, the Garden is implementing numerous safety measures such as touchless pay options, self-guided audio tours, timed ticketing to control crowds, and additional ongoing cleaning and sanitizing measures. In support of the County’s efforts to return visitors to the area, we will remain involved with Joe Veneto and the “new experiences” development; and we will advance efforts for hotel packages and a “city pass” multi-site experience ticket. Additionally, we are actively pursuing partnerships for event specific packages and look forward to working with the County to stimulate local tourism and the economy. Thank you for allowing us to submit these modifications. Funding from the Tourist Development Council will help us to achieve our mutual goals of bringing visitors back to Naples. If you have questions or require anything further, please let me know. Sincerely, Donna McGinnis President & CEO 7.A.8 Packet Pg. 58 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 6 COLLIER COUNTY GOVERNMENT TOURIST DEVELOPMENT COUNCIL GRANT APPLICATION CATEGORY “C-2” NON-COUNTY OWNED AND OPERATED MUSEUM GRANT FY 20-21 I GENERAL INFORMATION To assist us in evaluating the impact your project may have on Collier County and to better understand what support you are requesting, the following questions must be answered in full. (1) LEGAL NAME OF ORGANIZATION Naples Botanical Garden, Inc. (2) NAME OF PROJECT Steve Tobin: Nature Underground Exhibition (3) MUSEUM INFORMATION: Contact Person’s Name: Andrea Nickrent Phone #: 239-315-7298 Cell Phone#: 314-795-1814 E-mail Address: anickrent@naplesgarden.org (4) COMPLETE ADDRESS OF ORGANIZATION: STREET 4820 Bayshore Drive CITY Naples ST FL ZIP 34112 PHONE: 239-643-7275 FAX: 239-649-7306 Website: www.naplesgarden.org (5) ORGANIZATION'S CHIEF OFFICIAL’S NAME: Donna McGinnis TITLE: President & CEO Address if different from above: _____same _____________________ ________________________________ PHONE: 239-325-1938 FAX: 239-649-7306 E-Mail: dmcginnis@naplesgarden.org (6) ORGANIZATIONAL STRUCTURE: ( x ) NON-PROFIT ( ) GOVERNMENT AGENCY ( ) FOR-PROFIT ORGANIZATION (7) GRANT AMOUNT REQUESTED: $ 190,000 7.A.8 Packet Pg. 59 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 7 (8) ADDITIONAL FUNDING AMOUNT: $ 2,225,000 (9) PROJECT TYPE (Check all that apply) () PROMOTIONAL MATERIALS (Brochures, flyers, website) ( x ) MARKETING PROGRAM FOR MUSEUM OR EXHIBITS (Advertising, Public Relations, Digital or Social Media) ( x ) TRAVELING EXHIBIT (Acquisition fees, promotion, and advertising, etc.) () OTHER (Describe)____________________________________________________ (10) If the entire Tourist Tax funding request cannot be funded, may the project be restructured with less funding? ( x ) YES () NO (11). PROJECT DESCRIPTION: describe in detail the project for which funding is requested Steve Tobin: Nature Underground Naples Botanical Garden (the Garden) seeks funding for the exhibition Steve Tobin: Nature Underground, which will be on display daily from October 1, 2020 to September 6, 2021. This exhibit will feature monumental nature-based steel and bronze outdoor sculptures. Included with admission, this exhibition will include nine installations arranged throughout the Garden, including one piece from our permanent collection, encouraging visitors to explore the whole campus. Because the sculptures will be with the Garden for almost a full year, it will be incorporated into our existing programming, such as the annual holiday lighting exhibit, Night Lights in the Garden. Since pieces in the display were selected specifically for the Garden, this is the first time they will be presented together – some never before exhibited in Florida. This exhibit will reinforce the Tourist Development Council’s efforts to rebuild tourism demand following the impact of COVID-19 and aligns with VISIT FLORIDA marketing strategies for Phase 2 (targeting Floridians to take in-state vacations) and Phase 3 (attracting domestic and international travel). Additionally, hotel packages and other partnership opportunities will help restart tourism and generate hotel nights. For example, event specific packages with local hotel partners could include Garden passes as well as discounts onsite at the Fogg Café, and the Jane and Chuck Berger Shop in the Garden. Possible partnerships could be developed by presenting a Garden admission ticket to receive a discount at certain locations in the Bayshore Arts District situated nearby. According to the IMPACTS Research & Development survey from April 22, 2020 on the “types of organizations people intend to visit when attempting to return to normal cultural engagements during the COVID-19 pandemic:” 1 1. 64% of those polled rank botanical gardens/public parks as the number one activity/experience examined that they will return to after reopening. 2. This trend continues to grow since polling began March 24, 2020 as compared to 11 other entities including zoos, beaches, concert halls, and museums. 1 https://www.colleendilen.com/2020/04/22/data-update-which-cultural-entities-will-people-return-to-after-reopening-april-22-2020/ 7.A.8 Packet Pg. 60 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 8 Subsequently, we are confident that visitation during the run of the exhibition will be popular as people seek safe outdoor activities. In response to concerns for the safety of our staff and guests, the Garden is implementing and exploring options on how to best serve its visitors while maintaining the government’s social distancing guidelines. This will be accomplished by several methods, including but not limited to: • controlling group size with advanced timed ticketing • limiting capacity and how many enter at one time • adding alternate entrances and exit points of entry options • installing plexiglass windows and intercoms at ticketing windows • ongoing cleaning and sanitizing measures • self-scanning entry • touchless pay options Since the exhibit will be presented outdoors, guests will be walking in wide open spaces with plenty of room to comfortably accommodate a large number of people, while having the ability to maintain distance. Messaging and optics, as well as exemplary cleaning protocols to protect staff and guests throughout the Garden, will offer additional comfort to the public. According to analytics and insights firm, Alexander Babbage, the key determining factors for people when making activity decisions after shelter-in-place restrictions are lifted include:2 • feeling safe • cleanliness • enforcement of social distancing • touch-free options • crowd size limitations Tobin: Nature Underground will be heavily marketed and promoted with a campaign that will kick-off in the Garden’s summer magazine. Aggressive marketing for Tobin will consist of print, television, radio, email, digital, and onsite promotion reaching potential guests from outside of Collier County. 1. Print promotions will be included in four of our Garden Magazine issues which is available on our website and mailed to our 12,500+ member households, donors, and friends. The Garden’s magazine goes to recipients in 47 states, the District of Columbia, Puerto Rico, and the U.S. Virgin Islands; as well as nine Canadian provinces. Print promotions will also be featured in local, regional, and out of area media distributions such as Naples Daily News (40,000 issues circulated) and D’Latinos (Lee, Dade, and Broward Counties). 2. A large portion of our advertising budget is dedicated to an extensive digital media campaign inclusive of social media marketing, digital retargeting, and banner ads. These efforts expand our reach to likely visitors from outside of the region. We engage a national, marketing communications consulting firm, Standing Partnership, to manage this robust campaign, making it easier to reach residents and tourists in other areas. Our digital campaigns for programming last year generated over 10 million digital media impressions and our click through rate on Google Ads was 15.58% compared to the 4.68% average for the travel/hospitality industry. 2 https://www.alexanderbabbage.com/impact-of-coronavirus-on-us-consumers/ 7.A.8 Packet Pg. 61 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 9 3. The Garden’s website, naplesgarden.org, reached 280,000 unique visitors last year; and over 48,000 households received our email newsletter. 4. Social media proves to be largely successful with Facebook exceeding 25,000 followers, more than 12,000 followers on our Instagram page, and our Twitter feed with nearly 7,000 followers. Garden attendance last year was 229,000 with nearly half from out of Collier County. At this time, general admission ticket prices will remain the same at $20 for adults, $10 for children 4-14, and children under three admitted for free. While overall attendance this year will likely prove to differ due to capacity restrictions, we believe that hosting this exhibit will be an affordable draw to both locals and tourists alike. This ambitious 11-month exhibition presents an opportunity for the Garden to explore the topic of roots through Tobin’s visual representations, which take place in the form of monumental, dramatic sculptures. Tobin’s artistic presentation will provide a platform on which the Garden can educate visitors about the wonderfully complex world that lies beneath the soil, will connect visitors with nature, and further encourage stewardship of the environment. As an added bonus this year, all nine sculptures from the Tobin exhibit will be lit as part of the holiday Night Lights experience. Guests will be able to interact with the larger-than-life sculptures in the evening, experiencing the exhibit in a whole new light. His steel and bronze sculptures seem to dance on the earth, spiraling upward to create elegant forms as well as ever- changing shadows. Tobin says the pieces are experiential; they are meant to be walked through, interacted with, and explored from all angles. He states, “because they’re so open, these pieces activate the space between the viewer, the sculptures, and beyond.” In 2007, a Tobin Steelroots creation was among the 40 sculptures chosen for the City of New York's "40 Years of Art in the Parks" retrospective, gracing the entrance to Prospect Park in Brooklyn. Tobin’s Steelroots sculptures are an evolution of his signature bronze Walking Roots series. In 2005, the sculptor gained acclaim when his massive bronze "Trinity Root" sculpture was installed in the courtyard of St. Paul's Church in New York City, becoming the first and only 9/11 memorial near Ground Zero. The piece was cast from the stump and roots of a large sycamore tree that shielded St. Paul's Church from the collapsing towers and devastation of 9/11. "The function for me of roots is to show the power of the unseen," Tobin told The New York Times. “And on 9/11, we found out about the power of all our unseen connections, the things that nurture us that are hidden below the surface." An international draw, Steve Tobin, who has been referred to as a "visual philosopher," is based in Coopersburg, Pennsylvania and holds a B.S. in Mathematics from Tulane University. Tobin’s vast repertoire includes works in glass, clay, bronze, and steel. He explores natural forms and cites nature as his earliest influence, one that continues to inform his work. Tobin’s creations have been shown internationally at such venues as the American Museum of Natural History; the Page Museum/La Brea Tar Pits and Los Angeles County Museum of Natural History; Gallery Carpe Diem in Paris; Retretti Art Centre, Finland; Gallery 10, New York City; and Moore College of Art and Design, Philadelphia. His work is also part of permanent collections at the American Craft Museum; Philadelphia Museum of Art; American Glass Museum; and Musée Arts Décoratifs in Switzerland. Funding support for the Steve Tobin: Nature Underground exhibit from the Tourist Development Council will help to make this valuable year-long exhibit possible. The success of the Tobin exhibit will also afford vital funding to support our mission areas of conservation, education, and horticulture. In a year consisting of social distancing and self-isolating, the Garden will be attractive to those from near and far seeking safe outdoor cultural opportunities throughout the year, including the “shoulder season”. 7.A.8 Packet Pg. 62 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 10 Sculptures on view: Welded Steel 1. Steelroot, 2010, Kathleen and Scott Kapnick Brazilian Garden 2. Steelroot, 2011, Performance Lawn 3. Steelroot, 2007, Kathleen and Scott Kapnick Brazilian Garden 4. Steelroot, date unknown, Karen and Robert Scott Florida Garden 5. Dancing Roots (3 pieces), 2011, Location tentative 6. White Rainbow Root, 2008, South Grove Cast Bronze 7. Romeo and Juliet, 2003, Kapnick Caribbean Garden 8. Walking Roots, 2003, Karen and Robert Scott Florida Garden Steel 9. Untitled, Date Unknown, Foster Succulent Garden Romeo and Juliet, 2003, Cast bronze 7.A.8 Packet Pg. 63 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 11 White Rainbow Root, 2008, Welded Steel Permanent Collection of Naples Botanical Garden (12). APPLICANT'S GRANT HISTORY: Have you received previous grant assistance from the Collier County Tourist Development Council? ( x ) YES () NO. If “Yes”, specify the year (s), the project name, the amount of the grant awarded and the number of visitors and hotel room nights generated by the grant activity. • YEAR 2019 PROJECT NAME Fall Walk and Night Lights in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 52,925 # ROOM NIGHTS GENERATED 13,231 • YEAR 2018 PROJECT NAME Fall Walk and Night Lights in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 37,540 # ROOM NIGHTS GENERATED 9,385 • YEAR 2017 PROJECT NAME Dinosaurs in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 125,459 # ROOM NIGHTS GENERATED 31,365 • YEAR 2016 PROJECT NAME Origami in the Garden PREVIOUS GRANT AMOUNT $ 150,000 # VISITORS ATTRACTED: 160,000 # ROOM NIGHTS GENERATED 40,000 7.A.8 Packet Pg. 64 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 12 If you have previously received funding from the TDC, please attach a copy of your FINAL STATUS REPORT including attendance, economic impact and other information that will enable the TDC staff to evaluate your prior experience. (13). OTHER FUNDING SOURCES (From # 9 above): List the sources and amounts of other funds and planned revenue sources to support the amount of the grant. Admissions $ 1,500,000 Memberships $ 500,000 Retail $ 25,000 Sponsorships $ 200,000 TOTAL MATCH/OTHER FUNDS: $ 2,225,000 (14)Provide projections of the Direct Economic Impact this project will have on Collier County. Use the event calculator at http://www.colliergov.net/index.aspx?page=847 Projected # of Overnight Visitors 200,000 Room Nights 340 Tourist Tax Revenue $ 370,379 Visitor Spending $ 3,792,240 Economic Impact: $ 7,022,666 (15)What is the current or anticipated annual visitation to your museum? 200,000 7.A.8 Packet Pg. 65 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) PROJECT BUDGET RECAP – Steve Tobin: Nature Underground INCOME SOURCES: Original request New request TOURIST DEVELOPMENT TAX GRANT REQUEST $ 190,000 $ 50,000 TOTAL ADDITIONAL FUNDING SOURCES (From previous page) $ 2,225,000 $ 2,225,000 OTHER INCOME SOURCES $ 0 $ 0 TOTAL INCOME - ALL SOURCES $ 2,415,000 $ 2,275,000 PROJECT EXPENSES: Intended Use of Tourist Tax Funds Please refer to authorized and unauthorized uses on pages 2 and 3. Provide an itemized summary indicating the intended use of Tourist Development Tax (TDT) funds. Please be as explicit as possible, including planned cities where advertising or promotional materials will be placed. Indicate the total amount you plan to spend for each category or promotion. Use additional sheets if necessary. Original request New request Tobin Tobin Exhibition Fee $ 140,000 $ 45,000 Tobin Marketing $ 50,000 $ 5,000 Total Tourist Tax Funds Used: $ 190,000 $ 50,000 Other Project Expenses not using Tourist tax grant funds: Artist engagement and travel $ 5,000 $ 5,000 Exhibition fee balance $ 0 $ 95,000 Marketing balance $ 107,500 $ 152,500 Miscellaneous $ 2,500 $ 2,500 Signage / Collateral materials $ 40,000 $ 40,000 Staffing $ 107,400 $ 107,400 Total Other Project Expenses: $ 262,400 $ 402,400 TOTAL PROJECT EXPENSES $ 452,400 $ 452,400 Profit (Loss) $ 1,962,600 $ 1,822,600 7.A.8 Packet Pg. 66 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 14 CERTIFICATION I have reviewed this Application for Tourist Tax Grant Funds for FY 2020-2021. I am in full agreement with the information contained herein and have the authority to request this funding on behalf of the organization. To the best of my knowledge, the information contained in this Application and its attachments is accurate and complete. Chief Officer (or designee): Signature Donna McGinnis, President & CEO Printed Name and Title May 7, 2020 Date ______________________ Secretary (or designee) Signature Andrea Nickrent, Vice President, Development and Marketing Printed Name and Title May 7, 2020 Date 7.A.8 Packet Pg. 67 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) Collier County Tourist Development Council Final Status Report (Due by October 15, 2020) Event Name: Fall Walk and Night Lights in the Garden Report Date: February 20, 2020 Organization: Naples Botanical Garden Contact Person: Trisha Griffin, Development Manager Address: 4820 Bayshore Drive, Naples, FL 34112 Phone: (239) 325-1931 Fax: (239) 649-7306 1. Was this a first-time project? If not, how many times has this event taken place? This was our second annual Fall Walk and our 11th consecutive season producing Night Lights in the Garden. 2. What hotels/motels were utilized to support the project and how many? The Garden has maintained relationships with a number of Southwest Florida hospitality organizations including: The Third Street Concierge Kiosk, Hyatt House Naples, Naples Beach Hotel and Golf Club, LaPlaya Beach & Golf Resort, The Ritz-Carlton Naples, Inn at Pelican Bay, Cove Inn, SpringHill Suites by Marriott Naples, Inn on 5th, The Vanderbilt Beach Resort, Hilton Naples, Naples Grande Beach Resort, Naples Bay Resort, Bellasera Resort, Lemon Tree Inn, Staybridge Suites Naples-Marco Island (at Lely Resort), and the Holiday Inn Express and Suites Naples Downtown. Additionally, the Garden holds membership in and is regularly involved with the Southwest Florida Concierge and Guest Services Association, the Florida Attractions Association, and the Southwest Florida Attractions Association where the Garden actively promotes its events and activities. The Garden is also an annual marketing partner in VISIT Florida which serves as a valuable promotional outlet for the organization’s events including Night Lights in the Garden. In addition to participating in promotional packages for visitors, the Garden also assisted destination services departments in group tour coordination and promoted selected partners through cooperative advertising and public relation efforts. We continue to recommend regional accommodations to visitors, colleagues, Garden VIP’s, event guests, vendors, and consultants who inquire about accommodations. 7.A.8 Packet Pg. 68 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 3. What is the total direct economic impact and revenue generated from this event? The Garden’s revenue during the event period for Fall Walk was $54,269 and Night Lights generated $998,285 for a total of $1,052,554. 4. Total expenses. (Have all vendors been paid?) All vendors have been paid in full. 5. List the vendors that have been paid. Artistic Science Standing Partnership 6. What is the number of participants that visited the project? Fall Walk – 4,935 Night Lights – 47,990 Total – 52,925 7. What is the percentage of the total participants from out of Collier County? Fall Walk - 26% Night Lights – 42% 8. What problems occurred if any during the project event? No significant problems occurred, however, we have decided to eliminate the Fall Walk event and focus on the ever growing Night Lights program. 9. List any out-of-county- advertising, marketing, and/or public relations that was used to support the project and attach samples. Fall Walk ADVERTISING: D’Latinos – Lee, Dade, and Broward Counties - print Standing Partnership – National digital marketing (Facebook, Instagram, and Website ads) Naples Daily News 7.A.8 Packet Pg. 69 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) During the timeframe of the Fall Walk campaign, the Garden website naplesgarden.org reached 35,843 unique visitors and 38,786 households received our email newsletter. The Garden’s social media outreach initiative continues to grow as well with our Facebook page exceeding 23,138 followers, 9,565 followers on our Instagram page, and our Twitter feed had 6,688 followers. Night Lights ADVERTISING: D’Latinos – Lee, Dade, and Broward Counties - print Standing Partnership – National digital marketing ((Facebook, Instagram, and Website ads) Naples Daily News During the timeframe of the Night Lights campaign, the Garden website naplesgarden.org reached 94,613 unique visitors and 43,512 households received our email newsletter. The Garden’s social media outreach initiative continues to grow as well with our Facebook page exceeding 24,074 followers, 10,600 followers on our Instagram page, and our Twitter feed had 6,718 followers. 10. How could the project been improved or expanded? A national bid to solicit proposals for new vendor options is currently underway. Our hope is to continue to improve and enhance the Night Lights experience for visitors with new and innovative designs. Additionally, it is our goal to increase capacity by creating additional parking options in order to allow more guests to attend this holiday event as its popularity continues to grow. We also intend on adding a call center in order to respond to the thousands of calls received regarding Night Lights. 7.A.8 Packet Pg. 70 Attachment: TDC Cat. C-2 Grant Application 20-21 Naples Botanical Garden - Tobin (12635 : FY 21 TDC Grant Application Review) 7.A.9 Packet Pg. 71 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 4 COLLIER COUNTY GOVERNMENT TOURIST DEVELOPMENT COUNCIL GRANT APPLICATION CATEGORY “C-2” NON-COUNTY OWNED AND OPERATED MUSEUM GRANT FY 20-21 I GENERAL INFORMATION To assist us in evaluating the impact your project may have on Collier County and to better understand what support you are requesting, the following questions must be answered in full. (1) LEGAL NAME OF ORGANIZATION: Golisano Children’s Museum of Naples, Inc. (2) NAME OF PROJECT: Traveling Exhibits 2020 -2021 (3) MUSEUM INFORMATION: Contact Person’s Name: Karysia Demarest Phone #:239-260-1710 E-mail Address:kdemarest@cmon.org (4) COMPLETE ADDRESS OF ORGANIZATION: STREET: 15080 Livingston Road CITY: Naples ST: FL ZIP: 34109 PHONE: 239-514-0084 FAX: 239-260-1616 Website: www.cmon.org (5) ORGANIZATION'S CHIEF OFFICIAL’S NAME: Karysia Demarest TITLE: Executive Director Address if different from above: __________________________ ________________________________ PHONE: 239-260-1710 FAX: 239-260-1616 E-Mail: kdemarest@cmon.org website: www.cmon.org (6) ORGANIZATIONAL STRUCTURE: (X ) NON-PROFIT ( ) GOVERNMENT AGENCY ( ) FOR-PROFIT ORGANIZATION (7) GRANT AMOUNT REQUESTED: $350,150 (8) ADDITIONAL FUNDING AMOUNT: $ 30,600 7.A.9 Packet Pg. 72 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 5 (9) PROJECT TYPE (Check all that apply) () PROMOTIONAL MATERIALS (Brochures, flyers, website) (X) MARKETING PROGRAM FOR MUSEUM OR EXHIBITS (Advertising, Public Relations, Digital or Social Media) (X) TRAVELING EXHIBIT (Acquisition fees, promotion, and advertising, etc.) () OTHER (Describe)____________________________________________________ (10) If the entire Tourist Tax funding request cannot be funded, may the project be restructured with less funding? (X) YES () NO (11). PROJECT DESCRIPTION: describe in detail the project for which funding is requested C’mon is requesting funding to host Traveling Exhibits (Sep 2020 – Jan 2021 (Shipping, load out and marketing only), Jan 2021 – May 2021, May 2021 – Sep 2021, Sept 2021 - Jan 2022). The following exhibits are proposed, but the final decision will be made based on availability of exhibit as C’mon cannot commit to a contract without grant funding secured. Sep 2020 – Jan 2021 Exhibition Details The rental cost of this exhibit was funded through a TDC Grant in 2020. The current request is for marketing, crate storage and load out of the exhibit. Argentina’s Nino’s inspires visitors to compare the similarities and differences between their lives and those of children in the second largest country in South America. Families will feel like they have traveled to Argentina as they explore five immersive environments, learning about the traditions and lifestyles of Argentine children. Feb 2021 – May 2021 Exhibition Details Paw Patrol – Rental pending funding / time slot reserved - Ages 3-6. This hands-on educational exhibit has broken attendance records at the Children’s Museum of Indianapolis where it was produced. 7.A.9 Packet Pg. 73 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 6 Featuring characters from the Nickelodeon television show “Paw Patrol,” the exhibit includes activities that encourage teamwork and self-confidence as visitors play the roles of rescue heroes. Within the various built environments for the exhibit, including a tower, town, beach, and mountain, visitors can role play, practice helping others, and learn about rescue equipment and environments. May 2021 – Sep 2021 Exhibition Details Teenage Mutant Ninja Turtles: Secrets of the Sewer - Rental pending funding / time slot reserved - Nickelodeon’s Teenage Mutant Ninja Turtles: Secrets of the Sewer invites children and their families (and fans of all ages!) to explore their individual and group potential, training as a team both physically and mentally, and then taking on the villains of New York City for an action-packed adventure. Sep 2021 – Dec 2021 Exhibition Details – This exhibit fee and initial marketing will be paid with this grant cycle and C’mon will apply next year for the additional marketing monies to promote this exhibition during the exhibition running dates. (Option 1) Daniel Tiger’s Neighborhood: A Grr-ific Exhibit – Ages 3-5. Step into Daniel Tiger's world and join him and his friends as you explore the Neighborhood. Visitors will work together to solve problems, use their imaginations, and play along with Daniel's singable strategies to learn life's little lessons. (Option 2) Splash and Bubbles: Dive In, Lend a Fin! (Sept 2021 – Dec 2021) Ages 3-8. The traveling exhibit, Splash and Bubbles, brings the Jim Henson Company’s popular PBS KIDS TV show to life. The exhibition builds on kids’ connections to the characters and their habitats, immersing them in a larger- than-life marine environment and introducing them to the incredible world of ocean exploration. (12). APPLICANT'S GRANT HISTORY: Have you received previous grant assistance from the Collier County Tourist Development Council? () YES () NO. If “Yes”, specify the year (s), the project name, the amount of the grant awarded and the number of visitors and hotel room nights generated by the grant activity. YEAR 2019-2020 PROJECT NAME: Traveling Exhibits PREVIOUS GRANT AMOUNT $326,100 # VISITORS ATTRACTED To date: 21,308 (1/18/20 – 3/16/20 – closed due to Covid 19) 7.A.9 Packet Pg. 74 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 7 # ROOM NIGHT GENERATED: see attached event impact tracker YEAR 2018-2019 PROJECT NAME Traveling Exhibits PREVIOUS GRANT AMOUNT $206,400 # VISITORS ATTRACTED 98,492 #ROOM NIGHT GENERATED: see attached 2018 – 2019 Final Status Report YEAR 2017-2018 PROJECT NAME Traveling Exhibits PREVIOUS GRANT AMOUNT $150,000 # VISITORS ATTRACTED: 91,175 (Feb 2018 - September 2018) #ROOM NIGHT GENERATED: YEAR: 2016-2017 PROJECT NAME Traveling Exhibits PREVIOUS GRANT AMOUNT $ 111,176 # VISITORS ATTRACTED: 72,809 # ROOM NIGHTS GENERATED YEAR: 2014-2015 PROJECT NAME: C’mon to Southwest Florida PREVIOUS GRANT AMOUNT: $100,000 Funding from the 2014-2015 grant cycle was used to promote tourism in Southwest Florida, highlighting a Stay and Play package with Naples Grand Hotel. From October 1, 2014 to September 30, 2015, a total of 130,815 visitors came through C’mon’s doors. 102,930 from Florida and 16,156 from outside Lee and Collier County YEAR: 2010-2011 PROJECT NAME: Promotion of the Children’s Museum PREVIOUS GRANT AMOUNT: $100,000 Funding from the 2010-2011 grant cycle was utilized to promote the tourism activities of Collier County. The grant allowed C’mon to support the marketing campaign for the Grand Opening. YEAR: 2009-2010 PROJECT NAME: Promotion of the Children’s Museum PREVIOUS GRANT AMOUNT: $75,000 Funding from the 2009-2010 grant cycle was used to maintain and further develop C’mon’s highly interactive social media website. YEAR: 2008-2009 PROJECT NAME: Promotion of the Children’s Museum PREVIOUS GRANT AMOUNT: $150,000 Funding from the 2008-2009 grant cycle developed an extremely popular traveling exhibit that toured other children’s museums in Florida to create an increased awareness of Collier County and C’mon. YEAR: 2006-2007 PROJECT NAME: Museum Preview Center PREVIOUS GRANT AMOUNT $ 125,000 (C’mon declined grant) If you have previously received funding from the TDC, please attach a copy of your FINAL STATUS REPORT including attendance, economic impact and other information that will enable the TDC staff to evaluate your prior experience. (13). OTHER FUNDING SOURCES (From # 9 above): List the sources and amounts of other funds and planned revenue sources to support the amount of the grant. C’mon Operations $ 30,600 7.A.9 Packet Pg. 75 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 8 $ __________________________ $ __________________________ $ __________________________ $ TOTAL MATCH/OTHER FUNDS: $ 30,600 (14) Provide projections of the Direct Economic Impact this project will have on Collier County. Use the event calculator at http://www.colliergov.net/index.aspx?page=847 Projected # of Overnight Visitors: 24,800 Room Nights 2,480 Tourist Tax Revenue $ 45,136 Visitor Spending 1,681,316 Economic Impact: $ 48,228 (15) What is the current or anticipated annual visitation to your museum? 131,000 PROJECT BUDGET RECAP INCOME SOURCES: TOURIST DEVELOPMENT TAX GRANT REQUEST $ 350,150 TOTAL ADDITIONAL FUNDING SOURCES (From previous page) $ 30,600 OTHER INCOME SOURCES $ ______ TOTAL INCOME - ALL SOURCES $ 380,750 PROJECT EXPENSES: Intended Use of Tourist Tax Funds Please refer to authorized and unauthorized uses on pages 2 and 3. Provide an itemized summary indicating the intended use of Tourist Development Tax (TDT) funds. Please be as explicit as possible, including planned cities where advertising or promotional materials will be placed. Indicate the total amount you plan to spend for each category or promotion. Use additional sheets if necessary. Argentina's Ninos (Sep 2020 - Jan 2020) Exhibit Fee (19/20 TDC Grant) $ - Shipping (19/20 TDC Grant) $ - Crate storage $ 1,050 Load/Unload - movers $ 4,000 7.A.9 Packet Pg. 76 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 9 Paw Patrol (Jan 2021 - May 2021) Exhibit Fee $ 80,000 Shipping (2 trucks) $ 8,000 Crate storage $ 1,050 Load/Unload - movers $ 4,000 Teenage Mutant Ninja Turtles (May 2021 - Sep 2021) Exhibit Fee $ 75,000 Shipping $ 4,000 Crate storage $ 1,050 Load/Unload - movers $ 4,000 Daniel Tiger/Spash and Bubbles (Sep 2021 - Jan 2021) Exhibit Fee (21/22 TDC Grant) $ 70,000 Shipping (22/23 TDC Grant) $ - Crate storage $ - Load/Unload - movers $ 2,000 Advertising Clear Channel - Tampa $ 15,000 Facebook/Instagram $ 10,000 Family Magazine - East FL $ 8,000 Streaming TV $ 9,000 Hotel Visitor Guestbook $ 4,000 Internet TV $ 9,000 PBS Kids TV $ 9,000 Travel Magazines/Digital $ 15,000 USA Today $ 7,000 Airline Magazines $ 10,000 Total Tourist Tax Funds Used $ 350,150 Other Project Expenses not using Tourist tax grant funds: Argentina's Ninos (Sep 2020 - Jan 2020) Set up labor & Education Coordination $ 4,100 Exhibit Staffing $ 5,800 7.A.9 Packet Pg. 77 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 10 Paw Patrol (Jan 2021 - May 2021) Set up labor & Education Coordination $ 5,000 Exhibit Staffing $ 5,800 Teenage Mutant Ninja Turtles (May 2021 - Sep 2021) Set up labor & Education Coordination $ 4,100 Exhibit Staffing $ 5,800 Total Other Project Expense $ 30,600 TOTAL PROJECT EXPENSES $ 380,750 Profit (Loss) $ 0 7.A.9 Packet Pg. 78 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) 7.A.9 Packet Pg. 79 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) Golisano Children’s Museum of Naples – Attachment to Final Report – FY 2018- 2019 Page 1 of 2 Was this a first time project? If not, how many times times has the event taken place? This is the first time these two traveling exhibits have been hosted at C’mon. C’mon has received grant funding from TDC for traveling exhibits in grant cycles of 2016-2017 and 2017-2018. What hotels/motels were utilized to support the project and how many? C’mon did not work with any hotel specifically on this project, but C’mon does advertise in every hotel in the County on the visitor network. C’mon also provides rack cards to each hotel in addition to working directly with concierges. What is the total direct economic impact and revenue generated from this event? Estimated number of overnight visitors (30,612 * 80%) = 24,490 Estimated (24,490 * 40% adults) = 9,796 and 14,694 children Using the Final Event Impact Tracker with the following estimates: 4,898 adult out of area participants (9,796 / 2) for one day each 7,347 child out of area participants (14,694/2) for one day each Direct Impact = 1,114,295 Gross Revenue = 47,625.92 Total Expenses: 195,030.42 submitted for reimbursement – All vendors have been paid 220,586.40 paid in total for the project List of Vendors Paid: Betty Brinn Children's Museum Gulfshore Life NCC Media Blue Capital Helping Hands Movers South Shore Media Broward Family Life Hideaway Storage Star Catcher Entertainment Clear Channel Outdoors Logix Transportation Sunbelt Rentals Facebook Miami Family Life The Magic House Florida Weekly Morris Media Network Ultimate Corporate Advertising Florida West Coast Public Munchkin Fun What is the number of participants that have visited the project? C’mon had 98,492 visitors from the period of February 2019 – September 2019. What is the percentage of the total participants from out of Collier County? 30,612 or 31% of total visitors were from outside the Collier/Lee County area. What problems occurred if any during the project event? None with the exhibits, but there are areas for improvement in the reporting. It is difficult to report all expenses for a grant period when the grant report is due on the last day of the grant period. This timeline forced us to cutoff our advertising in August in order to have cancelled checks to submit or reporting. 7.A.9 Packet Pg. 80 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) Golisano Children’s Museum of Naples – Attachment to Final Report – FY 2018- 2019 Page 2 of 2 List any out of county advertising, marketing, and/or public relations that was used to support the project and attach samples. Ad samples were submitted with respective invoices in the reimbursement package. How could the project have been improved or expanded? The project went very well. We received a lot of compliments from visitors from the East coast of FL who saw the advertising and came over for the weekend. One way to expand would be to have multiple grant recipients of TDC funds combine marketing of multiple projects. This would increase exposure for all projects and reach more tourists. 7.A.9 Packet Pg. 81 Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant Application Review) EVENT NAME: Traveling ExhibitsEVENT DATES:Oct 2020 - Sep 2021VISITOR FACTORS Quantity Multiplier # DAYS TotalHow many adult out-of-area participant days expected?4,960151.00$ 1748,960.00$ How many youth out-of-area participant-days are expected?7,44051.00$ 1379,440.00$ How many out-of-area spectator-days are expected?51.00$ -$ How many out-of-town media-days are expected?102.00$ -$ How many in-area spectator days are expected?25.00$ -$ Total direct impact =1,128,400.00$ Output multiplier1.49Total output impact1,681,316.00$ Employment impact39.494Total earnings impact609336Transient lodging tax45,136.00$ Local option gasoline tax3,092.47$ Payment by Event Organizer for use of public facility-$ Total gross revenue48,228.47$ Funds expended by local government to attract the event or team-$ Cost of additional public services required by the event or team-$ Additional local expenses not covered above-$ Total expenditures-$ Gross revenue48,228.47$ Net revenue48,228.47$ 7.A.9Packet Pg. 82Attachment: TDC Cat. C-2 Grant Application CMON (12635 : FY 21 TDC Grant 7.A.10 Packet Pg. 83 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) 4 COLLIER COUNTY GOVERNMENT TOURIST DEVELOPMENT COUNCIL GRANT APPLICATION CATEGORY “C-2” NON-COUNTY OWNED AND OPERATED MUSEUM GRANT FY 20-21 I GENERAL INFORMATION To assist us in evaluating the impact your project may have on Collier County and to better understand what support you are requesting, the following questions must be answered in full. (1) LEGAL NAME OF ORGANIZATION: Naples Zoo, Inc. (2) NAME OF PROJECT: Bricklive Animal Paradise Traveling Exhibit (3) MUSEUM INFORMATION: Contact Person’s Name: Jack Mulvena Phone #: (239) 262-5409 ext. 107 Cell Phone #: (401) 500-1027 E-mail Address: jack@napleszoo.org (4) COMPLETE ADDRESS OF ORGANIZATION: STREET: 1590 Goodlette Road CITY: Naples ST: FL ZIP: 34102 PHONE: (239) 262-5409 FAX: Website: www.napleszoo.org (5) ORGANIZATION'S CHIEF OFFICIAL’S NAME: Jack Mulvena TITLE: President/CEO Address if different from above: __________________________ ________________________________ PHONE: __________________________ FAX: ___________________________ E-Mail: _________________________________ (6) ORGANIZATIONAL STRUCTURE: ( X ) NON-PROFIT ( ) GOVERNMENT AGENCY ( ) FOR-PROFIT ORGANIZATION (7) GRANT AMOUNT REQUESTED: $ 242,366 (8) ADDITIONAL FUNDING AMOUNT: $ 108,134 7.A.10 Packet Pg. 84 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) 5 (9) PROJECT TYPE (Check all that apply) () PROMOTIONAL MATERIALS (Brochures, flyers, website) () MARKETING PROGRAM FOR MUSEUM OR EXHIBITS (Advertising, Public Relations, Digital or Social Media) (X ) TRAVELING EXHIBIT (Acquisition fees, promotion, and advertising, etc.) () OTHER (Describe)____________________________________________________ (10) If the entire Tourist Tax funding request cannot be funded, may the project be restructured with less funding? () YES () NO (11). PROJECT DESCRIPTION: describe in detail the project for which funding is requested ANIMAL PARADISE is a “brick-tastic” model trail with the mission of educating the next generation of children on the theme of endangered animal species in a fun and friendly environment, a day out that can be enjoyed by the whole family. The tour contains brick-built statues and photo opportunities which are themed around animals that exist within various habitats across the globe. Visitors will come face-to-face with amazing creatures such as an imposing giraffe, a proud African lion, a powerful rhino and a graceful dolphin. Naples Zoo’s ANIMAL PARADISE exhibit will consist of 32 brick-built statues and 2 photo opportunities. The traveling exhibit has only been at three Zoos in the United States and Naples Zoo’s exhibit will be the first time for BRICKLIVE ANIMAL PARADISE in the state of Florida! Video summary - http://www.bricklivegroup.com/tours-animalparadise.html Naples Zoo Exhibit Dates – Saturday Nov. 21, 2020 – Sunday April 4, 2021 (12). APPLICANT'S GRANT HISTORY: Have you received previous grant assistance from the Collier County Tourist Development Council? (X) YES () NO. If “Yes”, specify the year (s), the project name, the amount of the grant awarded and the number of visitors and hotel room nights generated by the grant activity. YEAR: 2019/2020 PROJECT NAME:National Geographic’s Photo Ark (Final Status Report In Process) PREVIOUS GRANT AMOUNT $ 170,421 # VISITORS ATTRACTED: 102,323 # ROOM NIGHTS GENERATED: 8,468 7.A.10 Packet Pg. 85 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) 6 YEAR: 2018/2019 PROJECT NAME: Washed Ashore – Art to Save the Sea (Final Status Report Included) PREVIOUS GRANT AMOUNT $ 167,042 # VISITORS ATTRACTED: 141,508 # ROOM NIGHTS GENERATED: 11,877 YEAR: 2017/2018 PROJECT NAME: Penguins in Paradise (Final Status Report Previously Submitted) PREVIOUS GRANT AMOUNT $ 129,073 # VISITORS ATTRACTED: 138,047 # ROOM NIGHTS GENERATED: 23,088 If you have previously received funding from the TDC, please attach a copy of your FINAL STATUS REPORT including attendance, economic impact and other information that will enable the TDC staff to evaluate your prior experience. (13). OTHER FUNDING SOURCES (From # 9 above): List the sources and amounts of other funds and planned revenue sources to support the amount of the grant. Naples Zoo Operating Budget $ 108,134 $ __________________________ $ __________________________ $ __________________________ $ TOTAL MATCH/OTHER FUNDS: $ 108,134 (14) Provide projections of the Direct Economic Impact this project will have on Collier County. Use the event calculator at http://www.colliergov.net/index.aspx?page=847 Projected # of Overnight Visitors: 145,000 Room Nights: 12,000 Tourist Tax Revenue $ 383,383 Visitor Spending $ 8,970,000 Economic Impact: $ 13,365,3000 (15) What is the current or anticipated annual visitation to your museum? 375,000 7.A.10 Packet Pg. 86 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) 7 PROJECT BUDGET RECAP INCOME SOURCES: TOURIST DEVELOPMENT TAX GRANT REQUEST $ 242,366 TOTAL ADDITIONAL FUNDING SOURCES (From previous page) $ 108,134 OTHER INCOME SOURCES $ TOTAL INCOME - ALL SOURCES $ 350,500 PROJECT EXPENSES: Intended Use of Tourist Tax Funds Please refer to authorized and unauthorized uses on pages 2 and 3. Provide an itemized summary indicating the intended use of Tourist Development Tax (TDT) funds. Please be as explicit as possible, including planned cities where advertising or promotional materials will be placed. Indicate the total amount you plan to spend for each category or promotion. Use additional sheets if necessary. Exhibit Rental $ 135,675 Advertising and Promotion/Outside Collier County $ 86,191 (See Detailed Breakdown Included) Exhibit Graphics and Interpretation $ 20,500 Total Tourist Tax Funds Used: $ 242,366 Other Project Expenses not using Tourist tax grant funds: Advertising and Promotion/Within Collier County $ 70,734 Exhibit Shipping and Storage $ 20,000 Labor Expense (Social Media, Graphics, Mktg/PR) $ 9,600 Installation Costs (Rental equipment, labor, etc.) $ 7,800 Total Other Project Expenses: $108,134 TOTAL PROJECT EXPENSES $350,500 Profit (Loss) $ 0 7.A.10 Packet Pg. 87 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) Advertising and Promotion Costs Breakdown Advertising and Promotion Outside Collier County (October 2020 through April 2021): (7months) • Billboards: $2,250 / month Total: $15,750 • Internet: $575/month Total: $ 4,025 • Digital Google Ads: $500/month Total: $ 3,500 • Digital Facebook Advertising: $500/month Total: $ 3,500 • Digital Naples Daily News: $2000/month Total: $ 14,000 • Digital Fort Myers New-Press: $1,500/month Total: $10,500 • Florida Weekly: $1,370/month Total: $ 9,590 • Must Do Magazine: $1,050.00/month Total: $ 7,350 • Florida Advertising Services: $1,200/month Total: $ 8,400 • Welcome Guide Map: $880/ month Total: $ 6,160 • CVB Miles Media: Total: $ 3,776 • Graphic Design: Total: $ 1,000 • SWFL Where Guest Book: Total: $ 3,500 • Val-Pak: $220.00/month Total: $ 1,540 • Airport display: $800/month Total: $ 5,600 • Media Monitoring Service/Critical Mention Total: $ 2,000 Total: $86,191 7.A.10 Packet Pg. 88 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) 7.A.10 Packet Pg. 89 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) Exhibit A COLLIER COUNTY TOURIST DEVELOPMENT COUNCIL Final Status Report (Due October 15, 2019) ORGANIZATION: Naples Zoo, Inc. PROJECT: Washed Ashore ADDRESS: 1590 Goodlette Rd, Naples FL, 34102 CONTACT PERSON: Jack Mulvena, Pres. CEO TELEPHONE: (239) 262-5409 ext. 107 EMAIL: jmulvena@napleszoo.org Was this a first time project? If not, how many times has this event taken place? This was the first time for the seasonal exhibit “Washed Ashore” at Naples Zoo, which ran from November 17, 2018 thru April 21, 2019. What hotels/motels were utilized to support the project and how many? Naples Zoo hotel promotion of “Washed Ashore” utilized our referral network of 57 hotels in SW Florida in Lee and Collier counties, along promotion to Southwest Florida Concierge and Guest Services Association (SWFCGSA). Note: Naples Zoo surveyed 56,174 guests about staying in Collier County hotels, 3,577 of these did stay in CC hotels, 7% of those surveyed. What is the total direct economic impact and revenue generated from this event? (see attached Impact Tracker) Total Direct Economic Impact of NZ Washed Ashore- $8,889,383, per CC Impact Tracker Gross Revenue Generated thru NZ Washed Ashore- $379,937, per CC Impact Tracker Total expenses (see attached Request for Funds). Have all vendors been paid? Yes List the vendors that have been paid, if not, what invoices are still outstanding and why? N/A What is the number of participants that visited the project? 208,407 guests visited Washed Ashore at Naples Zoo from November 17, 2018 – April 21, 2019. Also, during the exhibit period, 18,156 Collier County Free Saturday guests attended Washed Ashore. What is the percentage of the total participants from out of Collier County? 68% (see attached survey results) What problems occurred if any during the project event? None List any out-of-county- advertising, marketing, and/or public relations that was used to support the project and attach samples. (See attached Advertising & PR document) How could the project been improved or expanded? No 7.A.10 Packet Pg. 90 Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant Application Review) EVENT NAME: Naples Zoo Washed AshoreEVENT DATES: November 17, 2018 - April 21, 2019VISITOR FACTORS Quantity Multiplier # DAYS TotalHow many adult out-of-area participant days expected?0151.00$ 1$0.00How many youth out-of-area participant-days are expected?051.00$ 1$0.00Actual # of out-of-area spectator-days 141,50851.00$ 1$7,216,908.00How many out-of-town media-days are expected?102.00$ $0.00Actual # of in-area spectator days.66,89925.00$ 1$1,672,475.00Total direct impact =208,407$8,889,383.00Output multiplier1.49Total output impact$13,245,180.67Employment impact$311.13Total earnings impact$4,800,266.82Transient lodging tax$355,575.32Local option gasoline tax$24,362.08Payment by Event Organizer for use of public facility$0.00Total gross revenue$379,937.40Funds expended by local government to attract the event or team$0.00Cost of additional public services required by the event or team$0.00Additional local expenses not covered above$0.00Total expenditures$0.00Gross revenue$379,937.40Net revenue$379,937.407.A.10Packet Pg. 91Attachment: TDC C-2 Grant Application Naples Zoo (12635 : FY 21 TDC Grant 06/22/2020 EXECUTIVE SUMMARY Recommendation for the TDC to recommend approval of the combined FBU National Championship (FBUNC) and Top Gun Showcase agreements and to extend the term for each event to 2025 and make a finding that this action promotes tourism. OBJECTIVE: Approval of combining the agreements for the FBUNC and Top Gun Showcase events into a single agreement and extend the term of those events. CONSIDERATIONS: The FBUNC event agreement was recommended by the TDC and approved by the BCC on April 23, 2019. The FBU Top Gun event agreement was recommended by the TDC on December 10, 2019. These two events are owned and managed by Steve Quinn, President of FBU, LLC and the desire is to extend the term on each event to 2025. Combining the two events into one Agreement will make the payment installments easier to manage due to the closeness of each installment. The attached Agreement combines these two events into one document and divides the $400,000 commitment for the FBUNC and the $100,000 commitment for the Top Gun Championship into five installments. We have also included in this combined Agreement the commitment that FBU LLC and Steve Quinn have made to bring at least four new football related events to Collier County to be hosted at the new Paradise Coast Sports Complex. All the terms of each of the separate agreements currently in place have been incorporated into this combined Agreement. Payments for each of the 2020 FBU events that have already been processed under the current two event sponsorship agreements will not be paid from this new combined events Agreement. FISCAL IMPACT: $400,000 for the FBUNC and $100,000 for the Top Gun Showcase events are included in the BCC approved FY 20 Tourism Division budget and the balance of payments that occur in FY 21 will be carried over to the FY 21 requested Tourism Division budget. Funding for both events will be requested in the Tourism Division budget for FY 22, FY 23, FY 24 and FY 25. GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this Executive Summary. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATION: For the TDC to recommend approval of the combined FBU National Championship (FBUNC) and Top Gun Showcase agreements and to extend the term for each event to 2025 and make a finding that this action promotes tourism. Prepared by: Jack Wert, Tourism Director ATTACHMENT(S) 1. Stamped FBUNC Top Gun Combined Agreement (PDF) 7.B Packet Pg. 92 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.B Doc ID: 12417 Item Summary: Recommendation for the TDC to recommend approval of the combined FBU National Championship (FBUNC) and Top Gun Showcase agreements and to extend the term for each event to 2025 and make a finding that this action promotes tourism. Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 05/18/2020 3:06 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 05/18/2020 3:06 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 05/18/2020 3:07 PM Public Services Department Jennifer Reynolds Additional Reviewer Completed 05/18/2020 3:27 PM Tourism Jack Wert Director Completed 06/16/2020 10:37 AM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:12 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:20 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 7.B Packet Pg. 93 7.B.1Packet Pg. 94Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 7.B.1Packet Pg. 95Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 7.B.1Packet Pg. 96Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 7.B.1Packet Pg. 97Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 7.B.1Packet Pg. 98Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 7.B.1Packet Pg. 99Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 7.B.1Packet Pg. 100Attachment: Stamped FBUNC Top Gun Combined Agreement (12417 : Combined FBU and Top Gun Sponsorship Agreement) 06/22/2020 EXECUTIVE SUMMARY Recommendation to approve the use of Tourist Development Tax Promotion Funds to support the upcoming September and October 2020 Sports Tourism Events up to $29,450 and make a finding that these expenditures promote tourism. OBJECTIVE: To support the hosting cost for sporting events in September and October 2020 with a goal to attract participants and spectators to Collier County through Sports Tourism. CONSIDERATIONS: Collier County is scheduled to host the following Sports Tourism Events in September and October 2020. The Tourism Division Sports Marketing Team has attracted these events to our community. The projected hosting costs are based on experience with these same or similar events, the event funding application request, and the projected room nights from the event organizer. Event expenditures are the responsibility of the event organizer to pay. The Tourism Division proposes to reimburse the event organizers for field rental costs, and operation support expenses based on room night visitation delivered to Collier County from the event participants and fans. These expenditures are authorized to be reimbursed through the BCC approved Sports Assistance Program. Staff utilizes the BCC approved Event Application form (attached) to determine the appropriate amount of recommended funding based on a sports tourism industry standard acquisition cost of fifteen dollars per room night. Funding for these sports events are subject to TDC recommendation and Board approval. Publix Labor Day Soccer Cup (Soccer Skills Fl Inc) is scheduled for September 5-7, 2020 for the eighth year at North Collier Regional Park. This is a boys and girls youth soccer event ages 7-16 years old. The event is projected to attract 1,500 athletes and to generate 1,500 room nights in the County. The amount requested by the event organizer is $19,000. Based on the past three history of the event, the amount requested for reimbursement has been reduced based on the three-year average of 340 room nights actually produced in Collier County, direct visitor spending of $295,686 and TDT revenue of $2,703. So, based on the three-year average of 340 room nights, the expenses to be reimbursed for the 2020 event for assistance with facility rental, and operating expenses will be up to $5,100 plus parks staff overtime up to $1,500 for a total of $6,600. Year Projected Sept 20 Actual Sept 2019 Actual Sept 2018 Direct Spending $295,686 $122,553 $272,615 TDT Revenue $2,703 $1,047 $2,610 Room Nights 1500 (340 is recommended) 176 348 Acquisition Cost $15 (for $5,100) $15 (for $2,640) $15 (for $5,220) Naples Kick off Soccer (Azzuri Storm managed by Kick Off Soccer) is scheduled for September 19- 20, 2020 for the third year at North Collier Regional Park. This is a youth girls and boys soccer event ages 7-16 years old. The event is projected to attract 1,350 athletes and to generate 400 room nights in the County, direct visitor spending of $255,499 and TDT revenue of $2,550. The requested reimbursement amount provided by the event organizer is $4,600 based on the estimated 400 room nights. The acquisition cost is therefore lower than the maximum industry standard of $15.00 for this event to $11.50. The expenses to be paid for the event will be assistance with facility rental, and operating expenses up to $4,600 based on the requested amount from the event organizer and parks staff overtime up to $1,500, for 7.C Packet Pg. 101 06/22/2020 a total of $6,100. Year Projected Sept 20 Actual Sept 2019 Direct Spending $282,880 $229,000 TDT Revenue $3,000 $2,333 Room Nights 400 311 Acquisition Cost $11.50 (for $4,600) $15(for $4,665) Alligator Alley Fall Baseball Classic (Florida Premier Baseball League, Inc) is scheduled for October 2-4, 2020 for the third year at North Collier Regional Park, Veteran Community Park and Golden Gate Community Park. This is a boy’s youth soccer event ages 7-16 years old. The event is projected to attract 500 participants and to generate 350 room nights in the County, direct visitor spending of $202,538 and TDT revenue of $2,625. The expenses to be paid for the event will be assistance with facility rental, and operating expenses up to $5,250. The event organizer is responsible for payment of park staff overtime. Year Projected Oct 2020 Actual Oct 2019 Did not request CVB funding Direct Spending $202,538 $189,123 TDT Revenue $2,625 $2,508 Room Nights 350 334 Acquisition Cost $15(for $5,250) $15(for $5,010) International Soccer Qualifier (Soccer Skills Fl Inc) is scheduled for October 24-25, 2020 for the second year at North Collier Regional Park. This is a girls and boys youth soccer event ages 7 -16 years old. The event is projected to attract 1,500 athletes and to generate 750 room nights in the County, direct visitor spending of $480,611 and TDT revenue of $5,625. The requested reimbursement amount provided by the event organizer is $10,000 based on the estimated 750 room nights. The acquisition cost is therefore lower than the maximum industry standard of $15.00 for this event to $13.33. Reimbursement will be for assistance with facility rental and operating expenses up to $10,000 and parks staff overtime up to $1,500, for a total of $11,500. Year Projected Oct 20 Actual Oct 2019 Direct Spending $480,611 $389,356 TDT Revenue $5,625 $4,532 Room Nights 750 570 Actual Acquisition Cost $13.33 (for $10,000) $15 (for $8,550) FISCAL IMPACT: Funding of up to $29,450 for the September 2020 events is included in the FY 20 Tourism Division budget in Fund 184 for Sports Marketing Event support. This will leave a ba lance of $417,685 for the remaining events in FY 20 ($447,135-$29,450). GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management Plan with this Executive Summary. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote 7.C Packet Pg. 102 06/22/2020 for approval. - CMG RECOMMENDATION: For the Tourist Development Council to recommend approval of the use of Tourist Development Tax Promotion Funds to support the upcoming September and October 2020 Sports Tourism Events up to $29,450 and make a finding that these expenditures promote tourism. Prepared by Nikki King, Sports Marketing Manager ATTACHMENT(S) 1. PUBLIX LABOR DAY APP. 2020 (PDF) 2. naples kick off Sept application request 2020 (PDF) 3. Alligator Alley Naples-Oct REV (PDF) 4. INTERNATIONAL APP. 2020 (PDF) 7.C Packet Pg. 103 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.C Doc ID: 12638 Item Summary: Recommendation to approve the use of Tourist Development Tax Promotion Funds to support the upcoming September and October 2020 Sports Tourism Events up to $29,450 and make a finding that these expenditures promote tourism. Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/11/2020 3:21 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/11/2020 3:21 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/11/2020 3:21 PM Public Services Department Jennifer Reynolds Additional Reviewer Completed 06/11/2020 3:41 PM Tourism Jack Wert Director Completed 06/11/2020 3:47 PM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:14 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:01 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 7.C Packet Pg. 104 [17-TDC-00120/1350609/1] Page 1 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Collier County Sports Tourism Event Funding Application Policies and Procedures Funding Eligibility Sports Tourism events should promote future overnight visitors to the designation or have a history of attracting overnight visitors who utilize hotels and lodging in the hosting County over multiple days throughout the duration of the event. Funding for Sports Tourism events are required to comply with Section 125.0104, Fla. Stat., which states: “To promote and advertise tourism in this state and nationally, and internationally, however, if tax revenues area expended for an activity, service, venue, or event, the activity, service, venue, or event shall have as one of its main purposes the attraction of tourists as evidenced by the promotion of the activity, service, venue, or event to tourists.” The following criteria are required for funding support: Funding Eligibility 1.Applications must be received 90 days prior to the first day of the event fully completed. 2.All applications must be submitted online via email. 3.Event must be more than (1) day in duration. 4.Event must generate (250) or more room nights within Collier County. 5.Events with national television exposure will be considered for funding reimbursement. 6.Event must have a history of attracting significant out-of-county visitors and/or the potential to attract out-of-county visitors. Collier County reserves the right to request proof of room nights, host, and/or hotel references from previous events. 7.Must comply with all Collier County guidelines, rules, protocols, and laws always. Pre-Event Requirements 1.Applicant must provide proof of insurance coverage as required by Collier County. 2.Must promote Collier County hotels and lodging as the primary event accommodations. 3.Collier County hotel or other Collier County paid lodging accommodations must be advertised prior to the event, on the event website and/or via email blast to participants. 7.C.1 Packet Pg. 105 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 2 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only 4.Must provide a list of marketing and/or promotional medium for the event. This includes advertising via promotions, public relations, press conferences, digital media, social media, newspaper, on-air, television, magazine, and websites etc., that will attract overnight visitors and spectators to Collier County. 5.Naples, Marco Island, Everglades Convention and Visitors Bureau logo and/or website (sportsinparadise.com) must be used in all marketing and/or promotional items as it relates to the event. Please note, only marketing that is promoted to outlets outside of Collier County is eligible for application and reimbursement of funds. Post-Event Requirements 1.Events that exceed the estimated room nights will receive the maximum amount of funding Collier County previously approved. The high production of room nights will be considered during the funding application process for the following year. 2.All expenses (i.e. facility rental) will be paid on a reimbursement basis. The event organizer is responsible for all expenses associated with the event, and must provide an invoice from all entities that charged the event organizer for said expenses. Event organizers are subject to audit prior to payment. 3.Proof of payment (i.e. wire transfer receipt, front and back of cleared check, proof of production, proof of advertisement etc.) must be accompanied by an invoice from the entity charging the event organizer for each expense, proof of room night pick-up reports, and an invoice to the CVB for the amount the event qualified for via room night production. Only the items approved by the Collier County Board of Commissioners on the event application are eligible to be reimbursed. 4.Room night pick-up must be tracked and reported with the submission of a post-event report to Collier County within (10) calendar days after the last day of the event to remain eligible for funding reimbursement. 5.The event must achieve at least 80% of the applicant’s estimated room nights within Collier County, to receive the full amount of the proposed funding reimbursement. If the room nights generated from the event within Collier County are less than 80% of the amount proposed in the funding application, funding will be prorated per each room night picked-up within Collier County hotels. Allowable Expenses 1.Promotional, marketing, and advertising expenses in target markets outside of Collier County. 2.Field rental fees, site rental fees, contracted labor to assist with event (i.e. set-up, breakdown, operational assistance), official/referee fees, equipment rental (i.e. golf carts). Please note, any facility rental, equipment or third party rental and/or vendor will need to be procured and rented by the event organizer. Event organizers may apply for reimbursement for such 7.C.1 Packet Pg. 106 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 3 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only expenses. The Naples, Marco Island, Everglades Convention and Visitors Bureau will not pay any rental or vendor directly on behalf of the event organizer. The only exception to this is if the CVB agrees in writing to pay an internal Collier County entity directly (i.e. Collier County Police Department, Collier County EMS, Collier County Parks and Recreation etc.). 3.Sanctioning and/or bid fees directly related to the event. Non-Allowable Expenses 1.Food, Beverages, Refreshments. 2.Administrative or general expenses. (i.e. office supplies, copies etc.) 3.Building projects or permanent equipment expenses. 4.Fundraising cost and/or functions. 5.Prize money or purses. 6.Expenses and debts not related to event. Review Process 1.Applications will be reviewed to evaluate the impact of the event in Collier County. 2.All proposed funding must be approved by the Collier County Tourism Development Council and the Collier County Board of Commissioners. Funding will not be reimbursed unless all elements of the Event Application are strictly adhered to. Event Summary How many years has this event been held? _____________________________________________________________________________________ What previous locations have hosted this event? _____________________________________________________________________________________ How many participants does this event host historically? _____________________________________________________________________________________ How many spectators does this event host historically? _____________________________________________________________________________________ 5 Years NA 1500-2000 3000 7.C.1 Packet Pg. 107 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 4 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Please, provide a breakdown of participants, spectators, staff, and media. Out- of- Area Youth Participants __________________ Local Youth Participants _______________ Out-of-Area Adult Participants __________________ Local Adult Participants _______________ Out-of-Area Youth Spectators __________________ Local Youth Spectators _______________ Out-of-Area Adult Spectators __________________ Local Adult Spectators _______________ Out-of-Area Staff __________________ Local Staff _______________ Out-of-Area Media __________________ Local Media _______________ Number of projected room nights for this event? *Please, provide a single number NOT a range. ____________________________________________________________________________________ How will you be securing Collier County hotel accommodations: host hotel, room blocks, general RFP, third-party agency? Please, explain in detail and list any hotels with the negotiated rate for the event. ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Marketing Plan Please, describe in detail the marketing outlets that will be used to promote this event to participants, visitors, and entities outside of Collier County. Please note, media kits must be submitted no later than 90 days prior to the first day of the event with the application. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 750 750 75 75 1500 1500 1000 50 na 1000 15 na 1500 HBC Email, Twitter,Facebook 7.C.1 Packet Pg. 108 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 5 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Please refer to the allowable and non-allowable expenses on page 2 of this document to indicate the intended use of Tourist Development Tax (TDT) Funds below. Please, provide (1) item per line. If an item is not outlined below, it will not be considered for funding reimbursement. Expense Amount ___________________________________________ ___________________________________ ___________________________________________ ___________________________________ ___________________________________________ __________________________________ ___________________________________________ __________________________________ ___________________________________________ __________________________________ ___________________________________________ ___________________________________ ___________________________________________ __________________________________ Total Amount Requested: _________________________________ Compliance I hereby certify that the information contained in this application is true and correct to the best of my knowledge and that I have read the Policies and Procedures outlined in the Collier County Sports Tourism Event Funding Application. I will abide by all legal, financial, and reporting requirements as a condition of receiving funds from Collier County. Name: _______________________________________________________________________________ Title: ________________________________________________________________________________ Organization: _________________________________________________________________________ Signature: ____________________________________________________________________________ Date: ________________________________________________________________________________ Field rental Staff/Awards 5700 13,300 19,000 Jeff Pinteralli President Soccer Skills Fl INC Jeff Pinteralli 4/02/2020 7.C.1 Packet Pg. 109 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 6 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Event & Athletic Tournament Application *Application must be received via email 90 days prior to the first day of the event. Organization Name: ________________________________________________________________ Organization Address: ______________________________________________________________ City: ____________________________State: _______________________ Zip: _________________ Organization Phone: ________________________________________________________________ Organization Website: ______________________________________________________________ Organization Email: _________________________________________________________________ Non-Profit Tax ID No.: _______________________________________________________________ Federal Tax ID No.: _________________________________________________________________ Event Director Full Name: ____________________________________________________________ *Event Director will be the first point of contact in the event of any issues during the event (i.e. medical, safety, altercations etc.). Collier County Parks and Recreation site-lead representative will consult on appropriate facility protocols, but it is the responsibility of the Event Director to regulate the situation. Once the situation has been mediated, the Collier County Parks and Recreation site-lead representative will discuss the appropriate recourse with the Event Director. (Altercations or violations may result in ejecting teams and/or individuals from facility etc.) The below contact information will be used to contact the Event Director during the event. Event Director Email: _______________________________________________________________ Event Director Cell Phone: ___________________________________________________________ Event Director Home/Business Address: ________________________________________________ City: _________________________State: _________________________ Zip: _________________ Event Name: ______________________________________________________________________ Sport(s):__________________________________________________________________________ Dates requested for event: __________________________________________________________ Soccer Skills Fl inc 12653 Torbay Dr Boca Raton Fl 33428 7272518459 www.soccerskillsunlimited.com soccerskillsunlimited@gmail.com 84-4266553 Jeff Pinteralli soccerskillsunlimited@gmail.com 7272518459 12653 Torbay Dr Boca Raton Fl 33428 The Publix Labor Day Cup Soccer September 5-7 2020 7.C.1 Packet Pg. 110 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 7 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Will this event be charging for parking? ____________________If yes, how much? _____________ *Collier County Parks and Recreation requires retention of 10% of the parking revenue. Will this event be charging admission? ___________________ If yes, how much? _____________ *Collier County Parks and Recreation requires retention of 10% of the admission revenue. Will there be a different cost for youth? ___________________ If yes, how much? _____________ Is there an age limit for youth to be eligible for free admission? _____ If yes, what age? ________ Will you require food concessions? _____________ *If yes, please ensure an accurate event schedule is provided to Collier County Parks and Recreation upon request to ensure ample preparation time. *Please note, event organizers MUST provide their own staff to coordinate, operate, and supervise any parking and/or admission transactions and regulation of said activities. Collier County staff is NOT responsible for the storing of any monetary profits or tills gained from admission, parking, or any other revenue source or vendor associated with the event. Collier County Staff is also NOT responsible for any lost or stolen items or monies associated with the event. ________ (Please, initial to verify your compliance) Will you require the use of stage? ______________ If yes, provide detail: _____________________ __________________________________________________________________________________ Will you require bleachers? ___________________ If yes, provide detail: _____________________ __________________________________________________________________________________ *Please note, an additional cost may be associated with the rental of the stage and/or bleachers. Will this event be sanctioned? If yes, by which organization? _________________________________________________________________________________ Will you require load-in dates in addition to the above requested dates? Please, circle one below. (Please note, load-in days may require additional facility rental fees.) Yes Please list schedule of load-in and tear down (Date, Start, & End Time) and details on what will be loaded-in/torn down: ___________________________________ __________________________________________________________________ No No load-in days are needed. No No No No Yes Yes Awards presentation no yes/ FYSA no 7.C.1 Packet Pg. 111 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 8 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Vendors 1.Vendors are required to supply their own power. 2.Vendors are required to be fully set-up at least (1) hour prior to competition. 3.No outside food and/or beverage vendors are allowed at North Collier Regional Park as there is an exclusive concessionaire on-site. 4.All vendors must provide a current business license and proof of insurance of at least $1,000,000 in coverage. Will you be securing any vendors at this event? Please, circle one below. YES Please list the name of the vendor(s), dates, times, and dimensions of set-up. _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ NO Vendors will NOT be on-site for the event. *Please note, a fee may be required for vendors to utilize venue space during the event. Facility(ies) Requesting: (Include number of fields and type. Example – North Collier Regional Park – (1) multi-purpose field) (1) _______________________________________________________________________________ (2) _______________________________________________________________________________ (3) _______________________________________________________________________________ (4)_______________________________________________________________________________ (5) _______________________________________________________________________________ Please, list any other logistical needs (i.e. number of tables, chairs, stage etc.). Please note, a cost may be associated with these requests at the expense of the event organizer, unless agreed upon in writing and excused as an expense by the CVB. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Estimated # of Athletes: ________________________________________________________________ NoFields 1-8 and softball fields Fields 1-8 and softball fields NA 3500 7.C.1 Packet Pg. 112 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 9 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Estimated # of Spectators: ______________________________________________________________ Estimated # of Teams: __________________________________________________________________ *Please note after 200 teams, multiple facilities must be used. Event organizers may also be asked to supply port-o-lets at their expense for events in excess of 200 teams. If using multiple facilities, please provide the information below. *Site Directors must be at least 21 years of age and remain on premises for the duration of the event. Site Director Full Name (1): ____________________________________________________________ Site Director Cell Phone (1):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (2): ____________________________________________________________ Site Director Cell Phone (2):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (3): ____________________________________________________________ Site Director Cell Phone (3):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (4): ____________________________________________________________ Site Director Cell Phone (4):____________________________________________________________ Site Location: ____________________________________________________________ Insurance Policy Please provide the appropriate Certificate of Insurance per the guidelines below. Documentation of coverage must be supplied to Collier County Parks and Recreation Staff (15) business days prior to event. Reservation will not be honored without appropriate insurance on file. Please refer to the below for additionally insurance and coverage requirements. Collier County Board of County Commissioners 3299 East Tamiami Trail, Suite 303 Naples, FL. 34112-5746 o Agree to provide certificate(s) of insurance 15 business days prior to event starting as additional insured for the entirety of the event including the following language: o General liability requirements as follows: Provide Collier County with proof of a comprehensive General Liability Policy. Limits: $1,000,000.00 Bodily Injury and property damage. $1,000,000.00 Auto, bodily injury, property damage, workers comp, employers liability (minimum $100,000) 4000 175 Jeff Pinteralli 7272518459 NCRP 7.C.1 Packet Pg. 113 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 10 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only o Agree that Collier County assumes no liability for the recruitment, selection, background screening of non-county special event management, staff, volunteers, coaches, youth leaders, and others. ________ (Please, initial to verify your compliance with the above Insurance Policy) Facility Rental Deposit Policy A deposit of 15% of the total rental fees and charges associated with the event must be paid to Collier County Parks and Recreation no later than 90 business days prior or at the time of scheduling, whichever is earlier, to the first day of reservation. Once the event takes place and is complete, Collier County Parks and Recreation will issue a full refund to the entity that paid the deposit, provided the facilities utilized for the event are returned in the same condition as prior to the event. Should any damages or monetary obligations be incurred by the facility (i.e. excessive damage, vandalism etc.), the 15% deposit shall be retained by Collier County Parks and Recreation. ________ (Please, initial to verify your compliance with the Facility Rental Deposit Policy) Event Cancellation Policy Please note, if the event is cancelled 90 or more days prior to the first requested date of reservation, a full refund will be issued to the entity that paid the deposit. In the event the reservation is cancelled less than 90 days prior to the first requested date of reservation, the 15% deposit will be retained by Collier County Parks and Recreation and no refund will be issued to the entity that paid the deposit. If the event is not able to be hosted due to Acts of God (i.e. hurricane), the 15% deposit will be refunded by Collier County Parks and Recreation. In regards to inclement weather, if competition begins on any day, rental fees and event expenses are to be paid in full for said day. If the rented areas are deemed unplayable by Parks and Recreation Lead Supervisor and/or weather does not allow for the event to begin, rental fees and expenses associated with the date of cancellation will be waived. Collier County reserves the right to terminate this Event for any reason with 30 days notice to the Event Organizer. Deposit will be refunded in full. No other refunds will be made. ________ (Please, initial to verify your compliance with the Event Cancellation Policy) Facility Parking Policy Please note, all cars parking on Collier County Park property must park within the designated parking spot areas. This DOES NOT include any grass area, berm, median, or area not conducive with the safety of park users. In addition, destruction of landscaping and/or signs prohibiting parking in certain areas is strictly prohibited. Failure to comply with the above policy and/or failing to comply with the proper parking guidelines as set forth by Collier County Parks and Recreation may result in parking viola tions being issued to the party in violation and/or towing of vehicles. Please, communicate this policy to individuals associated with the event (i.e. teams, coaches, spectators, vendors etc.) prior to the first event day via email. JP JP JP 7.C.1 Packet Pg. 114 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 11 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only ________ (Please, initial to verify your compliance with the Facility Parking Policy) Post-Event Material Deadline Policy Post-event forms and proof of room nights in Collier County must be submitted within (10) calendar days from the last day of the event. Failure to submit the proper documentation provided by Collier County, may result in forfeiture of County approved funding reimbursement and/or future event dates. ________ (Please, initial to verify your compliance with the Post-Event Material Deadline Policy) Evaluation of Event for Future Dates Policy Upon submission of the post-event and room night materials, Collier County will evaluate the impact of the event in Collier County based on the deliverables outlined by the event organizer in the funding application. Collier County will determine based on said evaluation, the extent of which Collier County will be involved with the event in future years, in terms of event dates and funding. If an event fails to meet the assured impact to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. In addition, if there are any activities, violations, or infractions (i.e. altercations, law enforcement/security detail required, violation of park regulations, county laws, etc.) that are deemed unfavorable to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. ________ (Please, initial to verify your compliance with the Evaluation of Event for Future Dates Policy) Future Date Request Policy Upon submission of post-event materials, event organizers may request dates for future events. The ability of the event to deliver the proposed room nights and impact in Collier County provided in the funding application, will be factored in to the potential for future event funding and date request. Collier County staff reserves the right to deny a request for rental of the desired dates and times. ________ (Please, initial to verify your compliance with the Future Date Request Policy) Venue Rental Request & Approval Policy Venue rental request and/or approved venue request, are subject to being relocated to another County facility or cancelled in the event of maintenance, safety issues, scheduling, facility capacity, non- compliance with Collier County guidelines, rules, and laws. This also includes any Acts of God (i.e. hurricane). Any of the above adversities will be communicated to the renter by Collier County staff. ________ (Please, initial to verify your compliance with the Venue Rental Request & Approval Policy) JP JP JP JP JP 7.C.1 Packet Pg. 115 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 12 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Collier County Resident Policy In the event a Collier County funded event does not fulfill the impact assured to the County in the event application, the event is subject to cancellation of future requested and/or approved dates. If the event organizer is still interested in hosting an event over the same or different date patterns without Collier County funding, the event organizer must be a Collier County resident and show proof of Collier County residency. CVB and/or Collier County Parks & Recreation staff reserves the right to deny a request for rental of the desired dates and times. ________ (Please, initial to verify your compliance with the Collier County Resident Policy) Hotel & Room Night Guidelines Policy Event organizers are required to provide actual room night pick-up reports from hotels, which housed event patrons in Collier County to Collier County staff within (10) calendar days of the last day of the event. These reports must come from hotel representatives and be featured on official hotel documentation (Written emails, excel sheets etc., will not be accepted as valid proof of room nights). In the event a third-party booking agency is used; the same procedure as above applies. Third-party booking agencies must also verify in writing, the accuracy of the reports. Room nights that are not accounted for on pick-up reports as outlined above, will not be considered for inclusion into the room night total for the event. ________ (Please, initial to verify your compliance with the Hotel & Room Night Guidelines Policy) Rental Fees & Payment Policy All fees and expenses related with the event are the responsibility of the event organizer to pay. In addition, any field, equipment, and/or facility usage in excess of the approved number of fields, venues, and/or equipment is subject to additional charges at the expense of the event organizer. In the event, it is determined that the event will require more event fields/space after funding has been submitted for the event, the additional cost will be the responsibility of the event organizer to remit. Payment of all rental fees and expenses associated with the event are to be paid within 30 calendar days after the last day of the event. This does not include any expense that is agreed upon in writing as an excused expense with the CVB. ________ (Please, initial to verify your compliance with the Rental Fees Policy) Weather Policy Inclement weather and/or field conditions will be assessed by the Collier County Parks & Recreation Event Supervisor and/or CVB Sports Representative in accordance with the protocol approved by Collier County Risk Management. JP JP JP 7.C.1 Packet Pg. 116 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 13 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only ________ (Please, initial to verify your compliance with the Weather Policy) Event Approval Policy I understand that submitting an application is NOT a guarantee of availability or approval. Approval will be indicated once all signatures below are completed and the County confirms compliance with requirements. However, Collier County reserves the right to deny or cancel rental request if the required documentation is not provided and/or if guidelines are not followed as requested by Collier County. This also includes those guidelines set forth in the above application and the Collier County Parks and Recreation Rules & Regulations form. ________ (Please, initial to verify your compliance with Event Approval Policy) INDEMNIFICATION To the maximum extent permitted by Florida law, the EVENT SPONSOR shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys’ fees and paralegals’ fees, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the EVENT SPONSOR or anyone employed or utilized by the EVENT SPONSOR in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. The foregoing indemnification shall not constitute a waiver of sovereign immunity beyond the limits set forth in section 768.28, Florida Statutes. ________ (Please, initial to verify your compliance with required Indemnification language) JP JP JP 7.C.1 Packet Pg. 117 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 14 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Event Director Collier County/CVB Representative Printed Name: ______________________________ Printed Name: __________________________ Title :______________________________________ Title: _________________________________ Signature: __________________________________ Signature: _____________________________ Date: ______________________________________ Date: ________________________________ Parks & Recreation Representative Printed Name: _______________________________ Title: ______________________________________ Signature: __________________________________ Date: ______________________________________ Collier County Use Only Rental Fees and Charges Approved facility: ______________________________________________________________ Number of fields approved: ______________________________________________________ Field type: _____________________________________________________________________ Venue Rental Cost (including load-in dates): ____________________________________________ Additional Rental Cost (i.e. stage, tables, etc.): __________________________________________ ______________________________________________________________________________________ Total Cost: _________________________________________________________________________ Expenses to be paid by CVB: ___________________________________________________ Expenses to be paid by Event Organization: ______________________________________ Applications must be sent electronically to be eligible for review. Please send application via email to: Nicole King Naples, Marco Island, Everglades Convention and Visitors Bureau 239-252-4267 Nicole.King@colliercountyfl.gov JEFF PINTERALLI PRESIDENT JEFF PINTERALLI 4/2/2020 7.C.1 Packet Pg. 118 Attachment: PUBLIX LABOR DAY APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 1 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Collier County Sports Tourism Event Funding Application Policies and Procedures Funding Eligibility Sports Tourism events should promote future overnight visitors to the designation or have a history of attracting overnight visitors who utilize hotels and lodging in the hosting County over multiple days throughout the duration of the event. Funding for Sports Tourism events are required to comply with Section 125.0104, Fla. Stat., which states: “To promote and advertise tourism in this state and nationally, and internationally, however, if tax revenues area expended for an activity, service, venue, or event, the activity, service, venue, or event shall have as one of its main purposes the attraction of tourists as evidenced by the promotion of the activity, service, venue, or event to tourists.” The following criteria are required for funding support: Funding Eligibility 1.Applications must be received 90 days prior to the first day of the event fully completed. 2.All applications must be submitted online via email. 3.Event must be more than (1) day in duration. 4.Event must generate (250) or more room nights within Collier County. 5.Events with national television exposure will be considered for funding reimbursement. 6.Event must have a history of attracting significant out-of-county visitors and/or the potential to attract out-of-county visitors. Collier County reserves the right to request proof of room nights, host, and/or hotel references from previous events. 7.Must comply with all Collier County guidelines, rules, protocols, and laws always. Pre-Event Requirements 1.Applicant must provide proof of insurance coverage as required by Collier County. 2.Must promote Collier County hotels and lodging as the primary event accommodations. 3.Collier County hotel or other Collier County paid lodging accommodations must be advertised prior to the event, on the event website and/or via email blast to participants. 7.C.2 Packet Pg. 119 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 2 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only 4. Must provide a list of marketing and/or promotional medium for the event. This includes advertising via promotions, public relations, press conferences, digital media, social media, newspaper, on-air, television, magazine, and websites etc., that will attract overnight visitors and spectators to Collier County. 5. Naples, Marco Island, Everglades Convention and Visitors Bureau logo and/or website (sportsinparadise.com) must be used in all marketing and/or promotional items as it relates to the event. Please note, only marketing that is promoted to outlets outside of Collier County is eligible for application and reimbursement of funds. Post-Event Requirements 1. Events that exceed the estimated room nights will receive the maximum amount of funding Collier County previously approved. The high production of room nights will be considered during the funding application process for the following year. 2. All expenses (i.e. facility rental) will be paid on a reimbursement basis. The event organizer is responsible for all expenses associated with the event, and must provide an invoice from all entities that charged the event organizer for said expenses. Event organizers are subject to audit prior to payment. 3. Proof of payment (i.e. wire transfer receipt, front and back of cleared check, proof of production, proof of advertisement etc.) must be accompanied by an invoice from the entity charging the event organizer for each expense, proof of room night pick-up reports, and an invoice to the CVB for the amount the event qualified for via room night production. Only the items approved by the Collier County Board of Commissioners on the event application are eligible to be reimbursed. 4. Room night pick-up must be tracked and reported with the submission of a post-event report to Collier County within (10) calendar days after the last day of the event to remain eligible for funding reimbursement. 5. The event must achieve at least 80% of the applicant’s estimated room nights within Collier County, to receive the full amount of the proposed funding reimbursement. If the room nights generated from the event within Collier County are less than 80% of the amount proposed in the funding application, funding will be prorated per each room night picked-up within Collier County hotels. Allowable Expenses 1. Promotional, marketing, and advertising expenses in target markets outside of Collier County. 2. Field rental fees, site rental fees, contracted labor to assist with event (i.e. set-up, breakdown, operational assistance), official/referee fees, equipment rental (i.e. golf carts). Please note, any facility rental, equipment or third party rental and/or vendor will need to be procured and rented by the event organizer. Event organizers may apply for reimbursement for such 7.C.2 Packet Pg. 120 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 3 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only expenses. The Naples, Marco Island, Everglades Convention and Visitors Bureau will not pay any rental or vendor directly on behalf of the event organizer. The only exception to this is if the CVB agrees in writing to pay an internal Collier County entity directly (i.e. Collier County Police Department, Collier County EMS, Collier County Parks and Recreation etc.). 3.Sanctioning and/or bid fees directly related to the event. Non-Allowable Expenses 1.Food, Beverages, Refreshments. 2.Administrative or general expenses. (i.e. office supplies, copies etc.) 3.Building projects or permanent equipment expenses. 4.Fundraising cost and/or functions. 5.Prize money or purses. 6.Expenses and debts not related to event. Review Process 1.Applications will be reviewed to evaluate the impact of the event in Collier County. 2.All proposed funding must be approved by the Collier County Tourism Development Council and the Collier County Board of Commissioners. Funding will not be reimbursed unless all elements of the Event Application are strictly adhered to. Event Summary How many years has this event been held? _____________________________________________________________________________________ What previous locations have hosted this event? _____________________________________________________________________________________ How many participants does this event host historically? _____________________________________________________________________________________ How many spectators does this event host historically? _____________________________________________________________________________________ 7.C.2 Packet Pg. 121 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)5 yrs Lee County and NCRP 2018, 2019 1500 3050 [17-TDC-00120/1350609/1] Page 4 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Please, provide a breakdown of participants, spectators, staff, and media. Out- of- Area Youth Participants __________________ Local Youth Participants _______________ Out-of-Area Adult Participants __________________ Local Adult Participants _______________ Out-of-Area Youth Spectators __________________ Local Youth Spectators _______________ Out-of-Area Adult Spectators __________________ Local Adult Spectators _______________ Out-of-Area Staff __________________ Local Staff _______________ Out-of-Area Media __________________ Local Media _______________ Number of projected room nights for this event? *Please, provide a single number NOT a range. ____________________________________________________________________________________ How will you be securing Collier County hotel accommodations: host hotel, room blocks, general RFP, third-party agency? Please, explain in detail and list any hotels with the negotiated rate for the event. ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Marketing Plan Please, describe in detail the marketing outlets that will be used to promote this event to participants, visitors, and entities outside of Collier County. Please note, media kits must be submitted no later than 90 days prior to the first day of the event with the application. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 7.C.2 Packet Pg. 122 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)500 750 100 150 500 500 800 5 1250 40 400 Using Lee county sports housing 4000 fysa team database, local and regional contacts, fysa agm event [17-TDC-00120/1350609/1] Page 5 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Please refer to the allowable and non-allowable expenses on page 2 of this document to indicate the intended use of Tourist Development Tax (TDT) Funds below. Please, provide (1) item per line. If an item is not outlined below, it will not be considered for funding reimbursement. Expense Amount ___________________________________________ ___________________________________ ___________________________________________ ___________________________________ ___________________________________________ __________________________________ ___________________________________________ __________________________________ ___________________________________________ __________________________________ ___________________________________________ ___________________________________ ___________________________________________ __________________________________ Total Amount Requested: _________________________________ Compliance I hereby certify that the information contained in this application is true and correct to the best of my knowledge and that I have read the Policies and Procedures outlined in the Collier County Sports Tourism Event Funding Application. I will abide by all legal, financial, and reporting requirements as a condition of receiving funds from Collier County. Name: _______________________________________________________________________________ Title: ________________________________________________________________________________ Organization: _________________________________________________________________________ Signature: ____________________________________________________________________________ Date: ________________________________________________________________________________ 7.C.2 Packet Pg. 123 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)trainers golf carts field rental 600 800 3200 4600 Gavin Spooner Tournament Director Azzurri Storm 1/10/20 [17-TDC-00120/1350609/1] Page 6 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Event & Athletic Tournament Application *Application must be received via email 90 days prior to the first day of the event. Organization Name: ________________________________________________________________ Organization Address: ______________________________________________________________ City: ____________________________State: _______________________ Zip: _________________ Organization Phone: ________________________________________________________________ Organization Website: ______________________________________________________________ Organization Email: _________________________________________________________________ Non-Profit Tax ID No.: _______________________________________________________________ Federal Tax ID No.: _________________________________________________________________ Event Director Full Name: ____________________________________________________________ *Event Director will be the first point of contact in the event of any issues during the event (i.e. medical, safety, altercations etc.). Collier County Parks and Recreation site-lead representative will consult on appropriate facility protocols, but it is the responsibility of the Event Director to regulate the situation. Once the situation has been mediated, the Collier County Parks and Recreation site-lead representative will discuss the appropriate recourse with the Event Director. (Altercations or violations may result in ejecting teams and/or individuals from facility etc.) The below contact information will be used to contact the Event Director during the event. Event Director Email: _______________________________________________________________ Event Director Cell Phone: ___________________________________________________________ Event Director Home/Business Address: ________________________________________________ City: _________________________State: _________________________ Zip: _________________ Event Name: ______________________________________________________________________ Sport(s):__________________________________________________________________________ Dates requested for event: __________________________________________________________ 7.C.2 Packet Pg. 124 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)Azzurri Storm (managed by Kick off soccer) c/o event director azzurristorm.com john@azzurristorm.com 47-3192351 gavin spooner gavin@kickoffsoccer.org 9415458874 2050 morning sun ln naples fl 34119 Naples Kick Off soccer Sept 19-20 2020 [17-TDC-00120/1350609/1] Page 7 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Will this event be charging for parking? ____________________If yes, how much? _____________ *Collier County Parks and Recreation requires retention of 10% of the parking revenue. Will this event be charging admission? ___________________ If yes, how much? _____________ *Collier County Parks and Recreation requires retention of 10% of the admission revenue. Will there be a different cost for youth? ___________________ If yes, how much? _____________ Is there an age limit for youth to be eligible for free admission? _____ If yes, what age? ________ Will you require food concessions? _____________ *If yes, please ensure an accurate event schedule is provided to Collier County Parks and Recreation upon request to ensure ample preparation time. *Please note, event organizers MUST provide their own staff to coordinate, operate, and supervise any parking and/or admission transactions and regulation of said activities. Collier County staff is NOT responsible for the storing of any monetary profits or tills gained from admission, parking, or any other revenue source or vendor associated with the event. Collier County Staff is also NOT responsible for any lost or stolen items or monies associated with the event. ________ (Please, initial to verify your compliance) Will you require the use of stage? ______________ If yes, provide detail: _____________________ __________________________________________________________________________________ Will you require bleachers? ___________________ If yes, provide detail: _____________________ __________________________________________________________________________________ *Please note, an additional cost may be associated with the rental of the stage and/or bleachers. Will this event be sanctioned? If yes, by which organization? _________________________________________________________________________________ Will you require load-in dates in addition to the above requested dates? Please, circle one below. (Please note, load-in days may require additional facility rental fees.) Yes Please list schedule of load-in and tear down (Date, Start, & End Time) and details on what will be loaded-in/torn down: ___________________________________ __________________________________________________________________ No No load-in days are needed. 7.C.2 Packet Pg. 125 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)no no y gs awardsyes the ones there FYSA [17-TDC-00120/1350609/1] Page 8 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Vendors 1.Vendors are required to supply their own power. 2.Vendors are required to be fully set-up at least (1) hour prior to competition. 3.No outside food and/or beverage vendors are allowed at North Collier Regional Park as there is an exclusive concessionaire on-site. 4.All vendors must provide a current business license and proof of insurance of at least $1,000,000 in coverage. Will you be securing any vendors at this event? Please, circle one below. YES Please list the name of the vendor(s), dates, times, and dimensions of set-up. _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ NO Vendors will NOT be on-site for the event. *Please note, a fee may be required for vendors to utilize venue space during the event. Facility(ies) Requesting: (Include number of fields and type. Example – North Collier Regional Park – (1) multi-purpose field) (1) _______________________________________________________________________________ (2) _______________________________________________________________________________ (3) _______________________________________________________________________________ (4)_______________________________________________________________________________ (5) _______________________________________________________________________________ Please, list any other logistical needs (i.e. number of tables, chairs, stage etc.). Please note, a cost may be associated with these requests at the expense of the event organizer, unless agreed upon in writing and excused as an expense by the CVB. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Estimated # of Athletes: ________________________________________________________________ 7.C.2 Packet Pg. 126 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)soccer vendor 30x20 tent photographer 10x10 tent 5 11v11 fields 4 9v9 fields 2 7v7 fields 1250 [17-TDC-00120/1350609/1] Page 9 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Estimated # of Spectators: ______________________________________________________________ Estimated # of Teams: __________________________________________________________________ *Please note after 200 teams, multiple facilities must be used. Event organizers may also be asked to supply port-o-lets at their expense for events in excess of 200 teams. If using multiple facilities, please provide the information below. *Site Directors must be at least 21 years of age and remain on premises for the duration of the event. Site Director Full Name (1): ____________________________________________________________ Site Director Cell Phone (1):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (2): ____________________________________________________________ Site Director Cell Phone (2):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (3): ____________________________________________________________ Site Director Cell Phone (3):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (4): ____________________________________________________________ Site Director Cell Phone (4):____________________________________________________________ Site Location: ____________________________________________________________ Insurance Policy Please provide the appropriate Certificate of Insurance per the guidelines below. Documentation of coverage must be supplied to Collier County Parks and Recreation Staff (15) business days prior to event. Reservation will not be honored without appropriate insurance on file. Please refer to the below for additionally insurance and coverage requirements. Collier County Board of County Commissioners 3299 East Tamiami Trail, Suite 303 Naples, FL. 34112-5746 o Agree to provide certificate(s) of insurance 15 business days prior to event starting as additional insured for the entirety of the event including the following language: o General liability requirements as follows: Provide Collier County with proof of a comprehensive General Liability Policy. Limits: $1,000,000.00 Bodily Injury and property damage. $1,000,000.00 Auto, bodily injury, property damage, workers comp, employers liability (minimum $100,000) 7.C.2 Packet Pg. 127 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)3000 80 gavin spooner 941 545 8874 NCRP [17-TDC-00120/1350609/1] Page 10 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only o Agree that Collier County assumes no liability for the recruitment, selection, background screening of non-county special event management, staff, volunteers, coaches, youth leaders, and others. ________ (Please, initial to verify your compliance with the above Insurance Policy) Facility Rental Deposit Policy A deposit of 15% of the total rental fees and charges associated with the event must be paid to Collier County Parks and Recreation no later than 90 business days prior or at the time of scheduling, whichever is earlier, to the first day of reservation. Once the event takes place and is complete, Collier County Parks and Recreation will issue a full refund to the entity that paid the deposit, provided the facilities utilized for the event are returned in the same condition as prior to the event. Should any damages or monetary obligations be incurred by the facility (i.e. excessive damage, vandalism etc.), the 15% deposit shall be retained by Collier County Parks and Recreation. ________ (Please, initial to verify your compliance with the Facility Rental Deposit Policy) Event Cancellation Policy Please note, if the event is cancelled 90 or more days prior to the first requested date of reservation, a full refund will be issued to the entity that paid the deposit. In the event the reservation is cancelled less than 90 days prior to the first requested date of reservation, the 15% deposit will be retained by Collier County Parks and Recreation and no refund will be issued to the entity that paid the deposit. If the event is not able to be hosted due to Acts of God (i.e. hurricane), the 15% deposit will be refunded by Collier County Parks and Recreation. In regards to inclement weather, if competition begins on any day, rental fees and event expenses are to be paid in full for said day. If the rented areas are deemed unplayable by Parks and Recreation Lead Supervisor and/or weather does not allow for the event to begin, rental fees and expenses associated with the date of cancellation will be waived. Collier County reserves the right to terminate this Event for any reason with 30 days notice to the Event Organizer. Deposit will be refunded in full. No other refunds will be made. ________ (Please, initial to verify your compliance with the Event Cancellation Policy) Facility Parking Policy Please note, all cars parking on Collier County Park property must park within the designated parking spot areas. This DOES NOT include any grass area, berm, median, or area not conducive with the safety of park users. In addition, destruction of landscaping and/or signs prohibiting parking in certain areas is strictly prohibited. Failure to comply with the above policy and/or failing to comply with the proper parking guidelines as set forth by Collier County Parks and Recreation may result in parking viola tions being issued to the party in violation and/or towing of vehicles. Please, communicate this policy to individuals associated with the event (i.e. teams, coaches, spectators, vendors etc.) prior to the first event day via email. 7.C.2 Packet Pg. 128 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)gs gs gs [17-TDC-00120/1350609/1] Page 11 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only ________ (Please, initial to verify your compliance with the Facility Parking Policy) Post-Event Material Deadline Policy Post-event forms and proof of room nights in Collier County must be submitted within (10) calendar days from the last day of the event. Failure to submit the proper documentation provided by Collier County, may result in forfeiture of County approved funding reimbursement and/or future event dates. ________ (Please, initial to verify your compliance with the Post-Event Material Deadline Policy) Evaluation of Event for Future Dates Policy Upon submission of the post-event and room night materials, Collier County will evaluate the impact of the event in Collier County based on the deliverables outlined by the event organizer in the funding application. Collier County will determine based on said evaluation, the extent of which Collier County will be involved with the event in future years, in terms of event dates and funding. If an event fails to meet the assured impact to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. In addition, if there are any activities, violations, or infractions (i.e. altercations, law enforcement/security detail required, violation of park regulations, county laws, etc.) that are deemed unfavorable to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. ________ (Please, initial to verify your compliance with the Evaluation of Event for Future Dates Policy) Future Date Request Policy Upon submission of post-event materials, event organizers may request dates for future events. The ability of the event to deliver the proposed room nights and impact in Collier County provided in the funding application, will be factored in to the potential for future event funding and date request. Collier County staff reserves the right to deny a request for rental of the desired dates and times. ________ (Please, initial to verify your compliance with the Future Date Request Policy) Venue Rental Request & Approval Policy Venue rental request and/or approved venue request, are subject to being relocated to another County facility or cancelled in the event of maintenance, safety issues, scheduling, facility capacity, non- compliance with Collier County guidelines, rules, and laws. This also includes any Acts of God (i.e. hurricane). Any of the above adversities will be communicated to the renter by Collier County staff. ________ (Please, initial to verify your compliance with the Venue Rental Request & Approval Policy) 7.C.2 Packet Pg. 129 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)gs gs gs gs gs [17-TDC-00120/1350609/1] Page 12 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Collier County Resident Policy In the event a Collier County funded event does not fulfill the impact assured to the County in the event application, the event is subject to cancellation of future requested and/or approved dates. If the event organizer is still interested in hosting an event over the same or different date patterns without Collier County funding, the event organizer must be a Collier County resident and show proof of Collier County residency. CVB and/or Collier County Parks & Recreation staff reserves the right to deny a request for rental of the desired dates and times. ________ (Please, initial to verify your compliance with the Collier County Resident Policy) Hotel & Room Night Guidelines Policy Event organizers are required to provide actual room night pick-up reports from hotels, which housed event patrons in Collier County to Collier County staff within (10) calendar days of the last day of the event. These reports must come from hotel representatives and be featured on official hotel documentation (Written emails, excel sheets etc., will not be accepted as valid proof of room nights). In the event a third-party booking agency is used; the same procedure as above applies. Third-party booking agencies must also verify in writing, the accuracy of the reports. Room nights that are not accounted for on pick-up reports as outlined above, will not be considered for inclusion into the room night total for the event. ________ (Please, initial to verify your compliance with the Hotel & Room Night Guidelines Policy) Rental Fees & Payment Policy All fees and expenses related with the event are the responsibility of the event organizer to pay. In addition, any field, equipment, and/or facility usage in excess of the approved number of fields, venues, and/or equipment is subject to additional charges at the expense of the event organizer. In the event, it is determined that the event will require more event fields/space after funding has been submitted for the event, the additional cost will be the responsibility of the event organizer to remit. Payment of all rental fees and expenses associated with the event are to be paid within 30 calendar days after the last day of the event. This does not include any expense that is agreed upon in writing as an excused expense with the CVB. ________ (Please, initial to verify your compliance with the Rental Fees Policy) Weather Policy Inclement weather and/or field conditions will be assessed by the Collier County Parks & Recreation Event Supervisor and/or CVB Sports Representative in accordance with the protocol approved by Collier County Risk Management. 7.C.2 Packet Pg. 130 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)gs gs gs [17-TDC-00120/1350609/1] Page 13 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only ________ (Please, initial to verify your compliance with the Weather Policy) Event Approval Policy I understand that submitting an application is NOT a guarantee of availability or approval. Approval will be indicated once all signatures below are completed and the County confirms compliance with requirements. However, Collier County reserves the right to deny or cancel rental request if the required documentation is not provided and/or if guidelines are not followed as requested by Collier County. This also includes those guidelines set forth in the above application and the Collier County Parks and Recreation Rules & Regulations form. ________ (Please, initial to verify your compliance with Event Approval Policy) INDEMNIFICATION To the maximum extent permitted by Florida law, the EVENT SPONSOR shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys’ fees and paralegals’ fees, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the EVENT SPONSOR or anyone employed or utilized by the EVENT SPONSOR in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. The foregoing indemnification shall not constitute a waiver of sovereign immunity beyond the limits set forth in section 768.28, Florida Statutes. ________ (Please, initial to verify your compliance with required Indemnification language) 7.C.2 Packet Pg. 131 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)gs gs GS [17-TDC-00120/1350609/1] Page 14 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Event Director Collier County/CVB Representative Printed Name: ______________________________ Printed Name: __________________________ Title :______________________________________ Title: _________________________________ Signature: __________________________________ Signature: _____________________________ Date: ______________________________________ Date: ________________________________ Parks & Recreation Representative Printed Name: _______________________________ Title: ______________________________________ Signature: __________________________________ Date: ______________________________________ Collier County Use Only Rental Fees and Charges Approved facility: ______________________________________________________________ Number of fields approved: ______________________________________________________ Field type: _____________________________________________________________________ Venue Rental Cost (including load-in dates): ____________________________________________ Additional Rental Cost (i.e. stage, tables, etc.): __________________________________________ ______________________________________________________________________________________ Total Cost: _________________________________________________________________________ Expenses to be paid by CVB: ___________________________________________________ Expenses to be paid by Event Organization: ______________________________________ Applications must be sent electronically to be eligible for review. Please send application via email to: Nicole King Naples, Marco Island, Everglades Convention and Visitors Bureau 239-252-4267 Nicole.King@colliercountyfl.gov 7.C.2 Packet Pg. 132 Attachment: naples kick off Sept application request 2020 (12638 : Sports Event Funding Requests - September and October 2020)gavin spooner Director 1/10/20 7.C.3 Packet Pg. 133 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 134 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 135 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 136 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 137 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 138 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 139 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 140 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 141 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 142 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 143 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 144 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 145 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) 7.C.3 Packet Pg. 146 Attachment: Alligator Alley Naples-Oct REV (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 1 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Collier County Sports Tourism Event Funding Application Policies and Procedures Funding Eligibility Sports Tourism events should promote future overnight visitors to the designation or have a history of attracting overnight visitors who utilize hotels and lodging in the hosting County over multiple days throughout the duration of the event. Funding for Sports Tourism events are required to comply with Section 125.0104, Fla. Stat., which states: “To promote and advertise tourism in this state and nationally, and internationally, however, if tax revenues area expended for an activity, service, venue, or event, the activity, service, venue, or event shall have as one of its main purposes the attraction of tourists as evidenced by the promotion of the activity, service, venue, or event to tourists.” The following criteria are required for funding support: Funding Eligibility 1.Applications must be received 90 days prior to the first day of the event fully completed. 2.All applications must be submitted online via email. 3.Event must be more than (1) day in duration. 4.Event must generate (250) or more room nights within Collier County. 5.Events with national television exposure will be considered for funding reimbursement. 6.Event must have a history of attracting significant out-of-county visitors and/or the potential to attract out-of-county visitors. Collier County reserves the right to request proof of room nights, host, and/or hotel references from previous events. 7.Must comply with all Collier County guidelines, rules, protocols, and laws always. Pre-Event Requirements 1.Applicant must provide proof of insurance coverage as required by Collier County. 2.Must promote Collier County hotels and lodging as the primary event accommodations. 3.Collier County hotel or other Collier County paid lodging accommodations must be advertised prior to the event, on the event website and/or via email blast to participants. 7.C.4 Packet Pg. 147 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 2 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only 4.Must provide a list of marketing and/or promotional medium for the event. This includes advertising via promotions, public relations, press conferences, digital media, social media, newspaper, on-air, television, magazine, and websites etc., that will attract overnight visitors and spectators to Collier County. 5.Naples, Marco Island, Everglades Convention and Visitors Bureau logo and/or website (sportsinparadise.com) must be used in all marketing and/or promotional items as it relates to the event. Please note, only marketing that is promoted to outlets outside of Collier County is eligible for application and reimbursement of funds. Post-Event Requirements 1.Events that exceed the estimated room nights will receive the maximum amount of funding Collier County previously approved. The high production of room nights will be considered during the funding application process for the following year. 2.All expenses (i.e. facility rental) will be paid on a reimbursement basis. The event organizer is responsible for all expenses associated with the event, and must provide an invoice from all entities that charged the event organizer for said expenses. Event organizers are subject to audit prior to payment. 3.Proof of payment (i.e. wire transfer receipt, front and back of cleared check, proof of production, proof of advertisement etc.) must be accompanied by an invoice from the entity charging the event organizer for each expense, proof of room night pick-up reports, and an invoice to the CVB for the amount the event qualified for via room night production. Only the items approved by the Collier County Board of Commissioners on the event application are eligible to be reimbursed. 4.Room night pick-up must be tracked and reported with the submission of a post-event report to Collier County within (10) calendar days after the last day of the event to remain eligible for funding reimbursement. 5.The event must achieve at least 80% of the applicant’s estimated room nights within Collier County, to receive the full amount of the proposed funding reimbursement. If the room nights generated from the event within Collier County are less than 80% of the amount proposed in the funding application, funding will be prorated per each room night picked-up within Collier County hotels. Allowable Expenses 1.Promotional, marketing, and advertising expenses in target markets outside of Collier County. 2.Field rental fees, site rental fees, contracted labor to assist with event (i.e. set-up, breakdown, operational assistance), official/referee fees, equipment rental (i.e. golf carts). Please note, any facility rental, equipment or third party rental and/or vendor will need to be procured and rented by the event organizer. Event organizers may apply for reimbursement for such 7.C.4 Packet Pg. 148 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 3 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only expenses. The Naples, Marco Island, Everglades Convention and Visitors Bureau will not pay any rental or vendor directly on behalf of the event organizer. The only exception to this is if the CVB agrees in writing to pay an internal Collier County entity directly (i.e. Collier County Police Department, Collier County EMS, Collier County Parks and Recreation etc.). 3.Sanctioning and/or bid fees directly related to the event. Non-Allowable Expenses 1.Food, Beverages, Refreshments. 2.Administrative or general expenses. (i.e. office supplies, copies etc.) 3.Building projects or permanent equipment expenses. 4.Fundraising cost and/or functions. 5.Prize money or purses. 6.Expenses and debts not related to event. Review Process 1.Applications will be reviewed to evaluate the impact of the event in Collier County. 2.All proposed funding must be approved by the Collier County Tourism Development Council and the Collier County Board of Commissioners. Funding will not be reimbursed unless all elements of the Event Application are strictly adhered to. Event Summary How many years has this event been held? _____________________________________________________________________________________ What previous locations have hosted this event? _____________________________________________________________________________________ How many participants does this event host historically? _____________________________________________________________________________________ How many spectators does this event host historically? _____________________________________________________________________________________ 2 years na 1500 3000 7.C.4 Packet Pg. 149 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 4 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Please, provide a breakdown of participants, spectators, staff, and media. Out- of- Area Youth Participants __________________ Local Youth Participants _______________ Out-of-Area Adult Participants __________________ Local Adult Participants _______________ Out-of-Area Youth Spectators __________________ Local Youth Spectators _______________ Out-of-Area Adult Spectators __________________ Local Adult Spectators _______________ Out-of-Area Staff __________________ Local Staff _______________ Out-of-Area Media __________________ Local Media _______________ Number of projected room nights for this event? *Please, provide a single number NOT a range. ____________________________________________________________________________________ How will you be securing Collier County hotel accommodations: host hotel, room blocks, general RFP, third-party agency? Please, explain in detail and list any hotels with the negotiated rate for the event. ____________________________________________________________________________________ ____________________________________________________________________________________ ____________________________________________________________________________________ Marketing Plan Please, describe in detail the marketing outlets that will be used to promote this event to participants, visitors, and entities outside of Collier County. Please note, media kits must be submitted no later than 90 days prior to the first day of the event with the application. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ 1000 500 50 25 75 50 25 na 75 15 na 750 HBC Email, Twitter Facebook 7.C.4 Packet Pg. 150 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 5 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Please refer to the allowable and non-allowable expenses on page 2 of this document to indicate the intended use of Tourist Development Tax (TDT) Funds below. Please, provide (1) item per line. If an item is not outlined below, it will not be considered for funding reimbursement. Expense Amount ___________________________________________ ___________________________________ ___________________________________________ ___________________________________ ___________________________________________ __________________________________ ___________________________________________ __________________________________ ___________________________________________ __________________________________ ___________________________________________ ___________________________________ ___________________________________________ __________________________________ Total Amount Requested: _________________________________ Compliance I hereby certify that the information contained in this application is true and correct to the best of my knowledge and that I have read the Policies and Procedures outlined in the Collier County Sports Tourism Event Funding Application. I will abide by all legal, financial, and reporting requirements as a condition of receiving funds from Collier County. Name: _______________________________________________________________________________ Title: ________________________________________________________________________________ Organization: _________________________________________________________________________ Signature: ____________________________________________________________________________ Date: ________________________________________________________________________________ Field Rental Staff/awards 3200 6800 10000 Jeff Pinteralli President Soccer Skills Fl Inc Jeff Pinteralli 4/02/2020 7.C.4 Packet Pg. 151 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 6 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Event & Athletic Tournament Application *Application must be received via email 90 days prior to the first day of the event. Organization Name: ________________________________________________________________ Organization Address: ______________________________________________________________ City: ____________________________State: _______________________ Zip: _________________ Organization Phone: ________________________________________________________________ Organization Website: ______________________________________________________________ Organization Email: _________________________________________________________________ Non-Profit Tax ID No.: _______________________________________________________________ Federal Tax ID No.: _________________________________________________________________ Event Director Full Name: ____________________________________________________________ *Event Director will be the first point of contact in the event of any issues during the event (i.e. medical, safety, altercations etc.). Collier County Parks and Recreation site-lead representative will consult on appropriate facility protocols, but it is the responsibility of the Event Director to regulate the situation. Once the situation has been mediated, the Collier County Parks and Recreation site-lead representative will discuss the appropriate recourse with the Event Director. (Altercations or violations may result in ejecting teams and/or individuals from facility etc.) The below contact information will be used to contact the Event Director during the event. Event Director Email: _______________________________________________________________ Event Director Cell Phone: ___________________________________________________________ Event Director Home/Business Address: ________________________________________________ City: _________________________State: _________________________ Zip: _________________ Event Name: ______________________________________________________________________ Sport(s):__________________________________________________________________________ Dates requested for event: __________________________________________________________ Soccer Skills Fl inc 12653 Torbay Dr Boca Raton Fl 33428 7272518459 www,soccerskillsunlimited.com soccerskillsunlimited@gmail.com 84-4266553 Jeff Pinteralli soccerskillsunlimited@gmail.com 7272518459 12653 Torbay Dr Boca Raton Fl 33248 The international Qualifier Soccer October 24-25 2020 7.C.4 Packet Pg. 152 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 7 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Will this event be charging for parking? ____________________If yes, how much? _____________ *Collier County Parks and Recreation requires retention of 10% of the parking revenue. Will this event be charging admission? ___________________ If yes, how much? _____________ *Collier County Parks and Recreation requires retention of 10% of the admission revenue. Will there be a different cost for youth? ___________________ If yes, how much? _____________ Is there an age limit for youth to be eligible for free admission? _____ If yes, what age? ________ Will you require food concessions? _____________ *If yes, please ensure an accurate event schedule is provided to Collier County Parks and Recreation upon request to ensure ample preparation time. *Please note, event organizers MUST provide their own staff to coordinate, operate, and supervise any parking and/or admission transactions and regulation of said activities. Collier County staff is NOT responsible for the storing of any monetary profits or tills gained from admission, parking, or any other revenue source or vendor associated with the event. Collier County Staff is also NOT responsible for any lost or stolen items or monies associated with the event. ________ (Please, initial to verify your compliance) Will you require the use of stage? ______________ If yes, provide detail: _____________________ __________________________________________________________________________________ Will you require bleachers? ___________________ If yes, provide detail: _____________________ __________________________________________________________________________________ *Please note, an additional cost may be associated with the rental of the stage and/or bleachers. Will this event be sanctioned? If yes, by which organization? _________________________________________________________________________________ Will you require load-in dates in addition to the above requested dates? Please, circle one below. (Please note, load-in days may require additional facility rental fees.) Yes Please list schedule of load-in and tear down (Date, Start, & End Time) and details on what will be loaded-in/torn down: ___________________________________ __________________________________________________________________ No No load-in days are needed. No No No No yes Yes No Yes, FYSA No 7.C.4 Packet Pg. 153 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 8 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Vendors 1.Vendors are required to supply their own power. 2.Vendors are required to be fully set-up at least (1) hour prior to competition. 3.No outside food and/or beverage vendors are allowed at North Collier Regional Park as there is an exclusive concessionaire on-site. 4.All vendors must provide a current business license and proof of insurance of at least $1,000,000 in coverage. Will you be securing any vendors at this event? Please, circle one below. YES Please list the name of the vendor(s), dates, times, and dimensions of set-up. _____________________________________________________________________ _____________________________________________________________________ _____________________________________________________________________ NO Vendors will NOT be on-site for the event. *Please note, a fee may be required for vendors to utilize venue space during the event. Facility(ies) Requesting: (Include number of fields and type. Example – North Collier Regional Park – (1) multi-purpose field) (1) _______________________________________________________________________________ (2) _______________________________________________________________________________ (3) _______________________________________________________________________________ (4)_______________________________________________________________________________ (5) _______________________________________________________________________________ Please, list any other logistical needs (i.e. number of tables, chairs, stage etc.). Please note, a cost may be associated with these requests at the expense of the event organizer, unless agreed upon in writing and excused as an expense by the CVB. _____________________________________________________________________________________ _____________________________________________________________________________________ _____________________________________________________________________________________ Estimated # of Athletes: ________________________________________________________________ No Fields- 1-8 1500 7.C.4 Packet Pg. 154 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 9 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Estimated # of Spectators: ______________________________________________________________ Estimated # of Teams: __________________________________________________________________ *Please note after 200 teams, multiple facilities must be used. Event organizers may also be asked to supply port-o-lets at their expense for events in excess of 200 teams. If using multiple facilities, please provide the information below. *Site Directors must be at least 21 years of age and remain on premises for the duration of the event. Site Director Full Name (1): ____________________________________________________________ Site Director Cell Phone (1):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (2): ____________________________________________________________ Site Director Cell Phone (2):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (3): ____________________________________________________________ Site Director Cell Phone (3):____________________________________________________________ Site Location: _____________________________________________________________ Site Director Full Name (4): ____________________________________________________________ Site Director Cell Phone (4):____________________________________________________________ Site Location: ____________________________________________________________ Insurance Policy Please provide the appropriate Certificate of Insurance per the guidelines below. Documentation of coverage must be supplied to Collier County Parks and Recreation Staff (15) business days prior to event. Reservation will not be honored without appropriate insurance on file. Please refer to the below for additionally insurance and coverage requirements. Collier County Board of County Commissioners 3299 East Tamiami Trail, Suite 303 Naples, FL. 34112-5746 o Agree to provide certificate(s) of insurance 15 business days prior to event starting as additional insured for the entirety of the event including the following language: o General liability requirements as follows: Provide Collier County with proof of a comprehensive General Liability Policy. Limits: $1,000,000.00 Bodily Injury and property damage. $1,000,000.00 Auto, bodily injury, property damage, workers comp, employers liability (minimum $100,000) 3000 100 Jeff Pinteralli 7272518459 NCRP 7.C.4 Packet Pg. 155 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 10 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only o Agree that Collier County assumes no liability for the recruitment, selection, background screening of non-county special event management, staff, volunteers, coaches, youth leaders, and others. ________ (Please, initial to verify your compliance with the above Insurance Policy) Facility Rental Deposit Policy A deposit of 15% of the total rental fees and charges associated with the event must be paid to Collier County Parks and Recreation no later than 90 business days prior or at the time of scheduling, whichever is earlier, to the first day of reservation. Once the event takes place and is complete, Collier County Parks and Recreation will issue a full refund to the entity that paid the deposit, provided the facilities utilized for the event are returned in the same condition as prior to the event. Should any damages or monetary obligations be incurred by the facility (i.e. excessive damage, vandalism etc.), the 15% deposit shall be retained by Collier County Parks and Recreation. ________ (Please, initial to verify your compliance with the Facility Rental Deposit Policy) Event Cancellation Policy Please note, if the event is cancelled 90 or more days prior to the first requested date of reservation, a full refund will be issued to the entity that paid the deposit. In the event the reservation is cancelled less than 90 days prior to the first requested date of reservation, the 15% deposit will be retained by Collier County Parks and Recreation and no refund will be issued to the entity that paid the deposit. If the event is not able to be hosted due to Acts of God (i.e. hurricane), the 15% deposit will be refunded by Collier County Parks and Recreation. In regards to inclement weather, if competition begins on any day, rental fees and event expenses are to be paid in full for said day. If the rented areas are deemed unplayable by Parks and Recreation Lead Supervisor and/or weather does not allow for the event to begin, rental fees and expenses associated with the date of cancellation will be waived. Collier County reserves the right to terminate this Event for any reason with 30 days notice to the Event Organizer. Deposit will be refunded in full. No other refunds will be made. ________ (Please, initial to verify your compliance with the Event Cancellation Policy) Facility Parking Policy Please note, all cars parking on Collier County Park property must park within the designated parking spot areas. This DOES NOT include any grass area, berm, median, or area not conducive with the safety of park users. In addition, destruction of landscaping and/or signs prohibiting parking in certain areas is strictly prohibited. Failure to comply with the above policy and/or failing to comply with the proper parking guidelines as set forth by Collier County Parks and Recreation may result in parking viola tions being issued to the party in violation and/or towing of vehicles. Please, communicate this policy to individuals associated with the event (i.e. teams, coaches, spectators, vendors etc.) prior to the first event day via email. JP JP JP 7.C.4 Packet Pg. 156 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 11 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only ________ (Please, initial to verify your compliance with the Facility Parking Policy) Post-Event Material Deadline Policy Post-event forms and proof of room nights in Collier County must be submitted within (10) calendar days from the last day of the event. Failure to submit the proper documentation provided by Collier County, may result in forfeiture of County approved funding reimbursement and/or future event dates. ________ (Please, initial to verify your compliance with the Post-Event Material Deadline Policy) Evaluation of Event for Future Dates Policy Upon submission of the post-event and room night materials, Collier County will evaluate the impact of the event in Collier County based on the deliverables outlined by the event organizer in the funding application. Collier County will determine based on said evaluation, the extent of which Collier County will be involved with the event in future years, in terms of event dates and funding. If an event fails to meet the assured impact to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. In addition, if there are any activities, violations, or infractions (i.e. altercations, law enforcement/security detail required, violation of park regulations, county laws, etc.) that are deemed unfavorable to Collier County, Collier County reserves the right to cancel future requested and/or approved dates. ________ (Please, initial to verify your compliance with the Evaluation of Event for Future Dates Policy) Future Date Request Policy Upon submission of post-event materials, event organizers may request dates for future events. The ability of the event to deliver the proposed room nights and impact in Collier County provided in the funding application, will be factored in to the potential for future event funding and date request. Collier County staff reserves the right to deny a request for rental of the desired dates and times. ________ (Please, initial to verify your compliance with the Future Date Request Policy) Venue Rental Request & Approval Policy Venue rental request and/or approved venue request, are subject to being relocated to another County facility or cancelled in the event of maintenance, safety issues, scheduling, facility capacity, non- compliance with Collier County guidelines, rules, and laws. This also includes any Acts of God (i.e. hurricane). Any of the above adversities will be communicated to the renter by Collier County staff. ________ (Please, initial to verify your compliance with the Venue Rental Request & Approval Policy) JP JP JP JP JP 7.C.4 Packet Pg. 157 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 12 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Collier County Resident Policy In the event a Collier County funded event does not fulfill the impact assured to the County in the event application, the event is subject to cancellation of future requested and/or approved dates. If the event organizer is still interested in hosting an event over the same or different date patterns without Collier County funding, the event organizer must be a Collier County resident and show proof of Collier County residency. CVB and/or Collier County Parks & Recreation staff reserves the right to deny a request for rental of the desired dates and times. ________ (Please, initial to verify your compliance with the Collier County Resident Policy) Hotel & Room Night Guidelines Policy Event organizers are required to provide actual room night pick-up reports from hotels, which housed event patrons in Collier County to Collier County staff within (10) calendar days of the last day of the event. These reports must come from hotel representatives and be featured on official hotel documentation (Written emails, excel sheets etc., will not be accepted as valid proof of room nights). In the event a third-party booking agency is used; the same procedure as above applies. Third-party booking agencies must also verify in writing, the accuracy of the reports. Room nights that are not accounted for on pick-up reports as outlined above, will not be considered for inclusion into the room night total for the event. ________ (Please, initial to verify your compliance with the Hotel & Room Night Guidelines Policy) Rental Fees & Payment Policy All fees and expenses related with the event are the responsibility of the event organizer to pay. In addition, any field, equipment, and/or facility usage in excess of the approved number of fields, venues, and/or equipment is subject to additional charges at the expense of the event organizer. In the event, it is determined that the event will require more event fields/space after funding has been submitted for the event, the additional cost will be the responsibility of the event organizer to remit. Payment of all rental fees and expenses associated with the event are to be paid within 30 calendar days after the last day of the event. This does not include any expense that is agreed upon in writing as an excused expense with the CVB. ________ (Please, initial to verify your compliance with the Rental Fees Policy) Weather Policy Inclement weather and/or field conditions will be assessed by the Collier County Parks & Recreation Event Supervisor and/or CVB Sports Representative in accordance with the protocol approved by Collier County Risk Management. JP JP JP 7.C.4 Packet Pg. 158 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 13 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only ________ (Please, initial to verify your compliance with the Weather Policy) Event Approval Policy I understand that submitting an application is NOT a guarantee of availability or approval. Approval will be indicated once all signatures below are completed and the County confirms compliance with requirements. However, Collier County reserves the right to deny or cancel rental request if the required documentation is not provided and/or if guidelines are not followed as requested by Collier County. This also includes those guidelines set forth in the above application and the Collier County Parks and Recreation Rules & Regulations form. ________ (Please, initial to verify your compliance with Event Approval Policy) INDEMNIFICATION To the maximum extent permitted by Florida law, the EVENT SPONSOR shall indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys’ fees and paralegals’ fees, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the EVENT SPONSOR or anyone employed or utilized by the EVENT SPONSOR in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. The foregoing indemnification shall not constitute a waiver of sovereign immunity beyond the limits set forth in section 768.28, Florida Statutes. ________ (Please, initial to verify your compliance with required Indemnification language) JP JP JP 7.C.4 Packet Pg. 159 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) [17-TDC-00120/1350609/1] Page 14 of 14 Tracking Code___________ IGC ___________ Permit No._____________ County Use Only Event Director Collier County/CVB Representative Printed Name: ______________________________ Printed Name: __________________________ Title :______________________________________ Title: _________________________________ Signature: __________________________________ Signature: _____________________________ Date: ______________________________________ Date: ________________________________ Parks & Recreation Representative Printed Name: _______________________________ Title: ______________________________________ Signature: __________________________________ Date: ______________________________________ Collier County Use Only Rental Fees and Charges Approved facility: ______________________________________________________________ Number of fields approved: ______________________________________________________ Field type: _____________________________________________________________________ Venue Rental Cost (including load-in dates): ____________________________________________ Additional Rental Cost (i.e. stage, tables, etc.): __________________________________________ ______________________________________________________________________________________ Total Cost: _________________________________________________________________________ Expenses to be paid by CVB: ___________________________________________________ Expenses to be paid by Event Organization: ______________________________________ Applications must be sent electronically to be eligible for review. Please send application via email to: Nicole King Naples, Marco Island, Everglades Convention and Visitors Bureau 239-252-4267 Nicole.King@colliercountyfl.gov JEFF PINTERALLI PRESIDENT JEFF PINTERALLI 4/2/2020 7.C.4 Packet Pg. 160 Attachment: INTERNATIONAL APP. 2020 (12638 : Sports Event Funding Requests - September and October 2020) 06/22/2020 EXECUTIVE SUMMARY Recommendation to award Request For Proposal (RFP) # 20-7706 for Tourism Public Relations Services to Lou Hammond & Associates, Inc. (FL), authorize the Chairman to execute the County Attorney approved contract and make a finding that this expenditure promotes tourism. OBJECTIVE: The purpose is to award Tourism Public Relations Services to the number one ranked firm, Lou Hammond & Associates, Inc. (FL) of New York City, NY. CONSIDERATIONS: On January 21, 2020, the Procurement Services Division released notices of Request for Proposal #20-7706 Tourism Public Relations Services. 11,821 firm were notified, 96 firms viewed/downloaded the bid information and four (4) proposals were received by the due date of February 21, 2020. A selection committee convened May 8, 2020. The committee scored and ranked the vendors based on the criteria outlined in the solicitation. The vendor will create and implement for the County an effective out of market media relations strategy that may include but not be limited to the following: Provide full range of media pitching and targeting that includes: • Nurture personal media relationships on County’s behalf; • Develop pitches specifically targeted to each individual outlet and journalist by niche; • Create pitches that reference the journalist's recent stories and specific section topics; • Utilize statistics wherever possible to support trends; and • Employ unobtrusive follow-up with journalists The balance of services the vendor will provide are outlined in the Scope of Services included in the attached bid document supplied by the vendor. Respondents: Company Name City County State Final Ranking Responsive/ Responsible Lou Hammond & Associates Inc. (FL) New York NY NY 1 Yes/Yes Paradise Advertising & Marketing Inc. St. Petersburg Pinellas FL 2 Yes/Yes The Zimmerman Agency Tallahassee Leon FL 3 Yes/Yes The Partnership of Atlanta Inc. Atlanta Fulton GA 4 Yes/Yes Award is recommended to Lou Hammond & Associates, Inc. (FL). FISCAL IMPACT: Funds in the annual amount of $151,992 ($132,000 annual service fee plus $19,992 in annual out of pocket expenses) are available in the proposed FY 21 Tourism Division Fund 184 budget in Contracted Service. The PR audit addition ($2,500) is not included in this total. GROWTH MANAGEMENT IMPACT: There is no impact of the Growth Management Plan Identify with this action. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG 7.D Packet Pg. 161 06/22/2020 RECOMMENDATION: For the Tourist Development Council to recommend award of RFP # 20-7706 for Tourism Public Relations Services to Lou Hammond & Associates, Inc. (FL), authorize the Chairman to execute the County Attorney approved contract and make a finding that this expenditure promotes tourism. Prepared by: Jack Wert, Tourism Director ATTACHMENT(S) 1. 20-7706 Solicitation (PDF) 2. 20-7706 LHG Proposal -Cost to County (PDF) 3. 20-7706 Final Rank (PDF) 4. 20-7706 NORA (PDF) 5. 20-7706_Contract_LouHammond (PDF) 7.D Packet Pg. 162 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.D Doc ID: 12636 Item Summary: Recommendation to award Request For Proposal (RFP) # 20-7706 for Tourism Public Relations Services to Lou Hammond & Associates, Inc. (FL), authorize the Chairman to execute the County Attorney approved contract and make a finding that this expenditure promotes tourism. Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/11/2020 2:04 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/11/2020 2:04 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/11/2020 2:04 PM Public Services Department Jennifer Reynolds Additional Reviewer Completed 06/11/2020 2:57 PM Tourism Jack Wert Director Completed 06/11/2020 4:19 PM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:13 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:04 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 7.D Packet Pg. 163 COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS REQUEST FOR PROPOSAL (RFP) FOR TOURISM PUBLIC RELATIONS SERVICES SOLICITATION NO.: 20-7706 VIVIANA GIARIMOUSTAS, PROCUREMENT STRATEGIST PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FLORIDA 34112 TELEPHONE: (239) 252-8375 Viviana.Giarimoustas@colliercountyfl.gov (Email) This solicitation document is prepared in a Microsoft Word format (Rev 8/7/2017). Any alterations to this document made by the Vendor may be grounds for rejection of proposal, cancellation of any subsequent award, or any other legal remedies available to the Collier County Government. 7.D.1 Packet Pg. 164 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) 2 SOLICITATION PUBLIC NOTICE REQUEST FOR PROPOSAL (RFP) NUMBER: 20-7706 PROJECT TITLE: TOURISM PUBLIC RELATIONS SERVICES DUE DATE: Tuesday, February 18, 2020 9:00 AM EST PLACE OF RFP OPENING: PROCUREMENT SERVICES DIVISION 3295 TAMIAMI TRAIL EAST, BLDG C-2 NAPLES, FL 34112 All proposals shall be submitted online via the Collier County Procurement Services Division Online Bidding System: https://www.bidsync.com/bidsync-cas/ INTRODUCTION As requested by the Tourism Division (hereinafter, the “Division or Department”), the Collier County Board of County Commissioners Procurement Services Division (hereinafter, “County”) has issued this Request for Proposal (hereinafter, “RFP”) with the intent of obtaining proposals from interested and qualified vendors in accordance with the terms, conditions and specifications stated or attached. The vendor, at a minimum, must achieve the requirements of the Specifications or Scope of Work stated. The results of this solicitation may be used by other County departments once awarded according to the Board of County Commissioners Procurement Ordinance. The Tourism Division has an in-house Public Relations & Communications team that works on local and regional communications and Community Relations. The Division also has traditionally contracted national and crisis communications to an outside firm that specializes in Destination Marketing Organizations. Historically, County departments have spent approximately $515,000 for the entire term of the agreement at an average cost of $175,000 annually plus travel and out of pocket reimbursable expenses. However, this may not be indicative of future buying patterns for these services. BACKGROUND The Tourism Bureau is a Division of Collier County Florida Government and operates as a Convention & Visitors Bureau (CVB). Public Relations is an integral part of the annual marketing strategy employed by the CVB to market our community worldwide as a destination of choice for visitors seeking unique vacations, group meeting sites and sports event venues. The tourism industry is a highly competitive and outward facing industry and is subject to various threats and challenges to its success. The Naples Marco Island, Everglades CVB has found that PR and Communications in the tourism sector are unique and operates in a highly competitive marketplace that is ever changing. The CVB is interested in continuing to offer Public Relations & Communications services to support their tourism industry partners and to continually monitor local, reginal, national and International media to be sure our story is told correctly. The successful bidder will have national presence and a wide range of national and International media contacts. They will need to have the capacity and bench strength to react immediately 24 hours a day and 7 days a week to any adverse situation. TERM OF CONTRACT The contract term, if an award(s) is/are made is intended to be for three (3) years with two (2) one (1) year renewals. Prices shall remain firm for the initial term of this contract. Surcharges will not be accepted in conjunction with this contract, and such charges should be incorporated into the pricing structure. The County Manager, or designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred eighty (180) days. The County Manager, or designee, shall give the vendor written notice of the County's intention to extend the Agreement term not less than ten (10) days prior to the end of the Agreement term then in effect. 7.D.1 Packet Pg. 165 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) 3 DETAILED SCOPE OF WORK The vendor will create and implement for the County an effective out of market media relations strategy that may include but not be limited to the following: 1. Provide full range of media pitching and targeting that includes: • Nurture personal media relationships on County’s behalf; • Develop pitches specifically targeted to each individual outlet and journalist by niche; • Create pitches that reference the journalist's recent stories and specific section topics; • Utilize statistics wherever possible to support trends; and • Employ unobtrusive follow-up with journalists 2. Develop a media grid of agreed-upon, targeted outlets for the destination's key niche segments. The vendor will then craft pitch angles and story ideas customized for the audience. The vendor will utilize the segmented media grid to track responses and plan additional tactical outreach such as desk-sides and media visits. 3. Implement a proactive campaign directed to the broadcast media. The vendor will continually research and review programs on network and cable TV as well as shows in syndication that may be appropriate for the County. The vendor will work with the County to target key broadcast outlets that have national exposure on morning shows, talk shows, cable networks such as Travel Channel, Food Network, HGTV, Wealth TV, Bravo, etc. and more. The vendor will work closely with the outlets' publicists and editors to provide regular, current information. 4. Provide access to the County for the agency's extensive computerized database. 5. As part of its media mailing services, the vendor will create an addendum for each client, which includes personnel and other non-media contacts the client wants to reach with its materials. 6. Release of a tailored calendar of events, with emphasis on particular seasons and holidays. These are times when media are particularly looking for news and special offerings. 7. Operate an aggressive Collier County News Bureau. The bureau will be staffed and equipped to pitch the media proactively and respond 24-hours-a-day to inquiries, refer coverage opportunities to the appropriate parties, give advice on trends and developments and provide current information. The vendor will provide a fully- staffed extension the Collier County media team to help County be execute activities for which you may not previously have had the time or staff to utilize. Actions of the News Bureau will include: • Handle inquiries, referring to the County as necessary; • Alert the media to news, developments and opportunities; • Maintain a fact file, electronic image and multimedia library; • Provide current information on all aspects of the destination; • Research editorial calendars to facilitate placements; • Review potential media visits; • Maintain updated listings of journalists with their specific interests; continuing regular contact to maximize enthusiasm, providing information as necessary; • Develop and present high-impact story ideas; • Providing the client with clips of all media coverage; and • Monitor and maintain an Online News Room. 8. Incorporate the County into as many appropriately themed agency-wide releases as possible. 9. Post material on the vendor’s Facebook site and tweet about news from the vendor's Twitter handle followers. 10. Participate actively in the Collier County marketing process. This will include being involved in the strategic planning process, contributing the contents for the Public Relations’ (“PR”) section of the annual Strategic Plan and participating in key tourism meetings and events. 11. Provide a 12-month program and timeline of activities in cooperation with the Tourism Division’s in-house Public Relations team. In addition, no releases or other materials will be disseminated without written client approval. 12. Distribute the following resource guides to the County and its constituents on an annual basis: 7.D.1 Packet Pg. 166 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) 4 • Calendar of Holidays - This year-long calendar outlines major North American holidays with corresponding deadlines for editorial coverage of related news; • Hotel/Tourism Award Listings - This book is a compilation of significant opportunities for hotel/ tourism awards and surveys; information provided includes criteria, deadlines and contact names for entries. 13. Coordinate seminars to benefit the County’s tourism partners. The seminars will be designed for people who can benefit by learning from public relations experts and are staged in a central location convenient for multiple tourism and economic development partners. Participants will also receive an update on the public relations program. 14. The vendor will create periodic newsletters for the County and produce a monthly Partner Newsletter with the assistance of the in-house County PR staff. These newsletters will contain a mix of destination updates, partner news, and promotions, supported by appropriate imagery. 15. Develop and implement a Visiting Journalist Program in which the vendor makes individual judgments on each journalist and influencer or blogger requesting a visit. Further, it is essential that this program be developed and monitored monthly to ascertain placement timing. The vendor will: • Aggressively encourage the right journalists to visit the destination; • Review requirements/requests and anticipated results with client approvals; • Work with an airline partner to secure airline tickets; • Assist client with itinerary arrangements including hotels, attractions, dining and shopping venues; • Forward press materials; and • Monitor and report results. Each individual press trip request is submitted to the client with the agency's press request form, outlining the journalist's affiliation, audience reach and special interests as well as agency recommendation and remarks. A client signature authorizes the agency to proceed with the trip. For any top media that are not allowed by company policy to participate in sponsored visits, the vendor will work with this media outlet to find a way to arrange a way for the media outlet representative to visit at their own expense. Through one-on-one contact, the vendor will make a compelling case about the destination and its news value. The vendor will offer assistance with fact checking, photography and source material to help them create their stories. 16. Create an integrated social media campaign that will help the County build brand equity and credibility, engage customers, attract events, reach goals, track metrics and conversation trends. The vendor will: • Advise the County’s in-house PR team regarding best practices to use social media sites effectively given the synergy between the various communication channels ( i.e., an iPhone image can be posted to Instagram, or a Facebook page and then tweeted). Across all social media platforms, the vendor will also monitor to evaluate, track/ measure conversations. • Support the presence on relevant social networks such as Facebook for the Naples, Marco Island, and Everglades - Paradise Coastal brand to launch direct-to-consumer incentives, online events, contests and communication to increase fans. Promotions can be customized and targeted to both the peak leisure season and slower season as need dictates. • The vendor will provide Collier County with tips and suggested course of action to leverage micro blogging sites such as Twitter, developing a content calendar as necessary. The vendor can create exclusive promotions/incentives for followers and engage those followers through experts, live events and conferences. The vendor will monitor topics and retweets, as well as link Tweets between Facebook, YouTube, etc. as desired. • The vendor will also feature Collier County and its partners on its own social media platforms • The vendor will monitor coverage and reviews, responding to noteworthy blog posts as agreed upon by the client to help manage perceptions within the online community and become part of blog conversation with transparent messaging at the authority's direction as well. The vendor will serve as an advisor regarding best practices for establishing its own blog, if desired, including proper language, tone and frequency of posts, as well as offering direction on linking blog updates to client Facebook page and other social media outlets. • The vendor will work with Collier County to ensure that any information that appears on Wikipedia is correct, helping to implement any revisions if necessary. Agency, at client direction, can also create entries. • The vendor will post on Video sharing Web sites such as YouTube, Yahoo! Video and Google Video allow users to distribute video clips to the masses. With the proper distribution, consumers interested in learning more about Collier County can easily find related videos online. The vendor will develop a distribution strategy and schedule 7.D.1 Packet Pg. 167 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) 5 consisting of appropriate video sharing Web sites and "tagging" with the goal of achieving a viral effect, measuring viewers as necessary. • Post on travel and media web sites to enable marketers to share and post images with several audiences, including media. The vendor can support Collier County capitalizing on current photo-sharing trends, with tactics ranging from the upload- of high-impact photography and strategic "tagging" and "geotagging" of online photos, to participation in relevant online groups and the execution of online photos contests, all the while measuring viewers as necessary. • The vendor will assist in concepting and developing personalized apps that interface with smart phone technologies. The vendor will provide ongoing counsel on how to build the Naples, Marco Island and Everglades brand through social media, keeping abreast of all new developments. The vendor is also to help strategize and integrate all social media efforts, linking each outlet to the other. • The vendor will be an active partner in all emergency situations requiring crisis communications tactics including media monitoring, continual contacts with Collier tourism partners, support continual updates t the County’s Beach Conditions pages and contribute photos and videos from user generated content to support the crisis communications operations. • The vendor has the option to provide monthly Media Monitoring Services and reporting to the County as part of their scope of services as provided by a nationally known service that provides these services to tourism bureaus on a regular basis. The bid document should be specific as to whether these services are part of the service fee or a separate add on option and cost. • The vendor will assist the in-house CVB PR staff with local and regional media relations support and planning, and escorting media familiarization trip participants while in the destination and in situations where the in-house PR team needs additional help to respond to media inquiries. REQUEST FOR PROPOSAL (RFP) PROCESS 1.1 The Proposers will submit a qualifications proposal which will be scored based on the criteria in Evaluation Criteria for Development of Shortlist, which will be the basis for short-listing firms. The Proposers will need to meet the minimum requirements outlined herein in order for their proposal to be evaluated and scored by the COUNTY. The COUNTY will then score and rank the firms and enter into negotiations with the top ranked firm to establish cost for the services needed. The COUNTY reserves the right to issue an invitation for oral presentations to obtain additional information after scoring and before the final ranking. With successful negotiations, a contract will be developed with the selected firm, based on the negotiated price and scope of services and submitted for approval by the Board of County Commissioners. 1.2 The COUNTY will use a Selection Committee in the Request for Proposal selection process. 1.3 The intent of the scoring of the proposal is for respondents to indicate their interest, relevant experience, financial capability, staffing and organizational structure. 1.4 The intent of the oral presentations, if deemed necessary, is to provide the vendors with a venue where they can conduct discussions with the Selection Committee to clarify questions and concerns before providing a final rank. 1.5 Based upon a review of these proposals, the COUNTY will rank the Proposers based on the discussion and clarifying questions on their approach and related criteria, and then negotiate in good faith an Agreement with the top ranked Proposer. 1.6 If, in the sole judgment of the COUNTY, a contract cannot be successfully negotiated with the top-ranked firm, negotiations with that firm will be formally terminated and negotiations shall begin with the firm ranked second. If a contract cannot be successfully negotiated with the firm ranked second, negotiations with that firm will be formally terminated and negotiations shall begin with the third ranked firm, and so on. The COUNTY reserves the right to negotiate any element of the proposals in the best interest of the COUNTY. RESPONSE FORMAT AND EVALUATION CRITERIA FOR DEVELOPMENT OF SHORTLIST: 1.7 For the development of a shortlist, this evaluation criterion will be utilized by the COUNTY’S Selection Committee to score each proposal. Proposers are encouraged to keep their submittals concise and to include a minimum of marketing materials. Proposals must address the following criteria: Evaluation Criteria Maximum Points 1. Cover Letter / Management Summary 5 Points 7.D.1 Packet Pg. 168 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) 6 2. Certified Minority Business Enterprise 5 Points 3. Business Plan 20 Points 4. Cost of Services to the County 20 Points 5. Experience and Capacity of the Firm 20 Points 6. Specialized Expertise of Team Members 20 Points 7. Local Vendor Preference 10 Points TOTAL POSSIBLE POINTS 100 Points Tie Breaker: In the event of a tie at final ranking, award shall be made to the proposer with the lower volume of work previously awarded. Volume of work shall be calculated based upon total dollars paid to the proposer in the twenty-four (24) months prior to the RFP submittal deadline. Payment information will be retrieved from the County’s financial system of record. The tie breaking procedure is only applied in the final ranking step of the selection process and is invoked by the Procurement Services Division Director or designee. In the event a tie still exists, selection will be determined based on random selection by the Procurement Services Director before at least three (3) witnesses. ---------------------------------------------------------------------------------------------------------------------------------------------------------- Each criterion and methodology for scoring is further described below. ***Proposals must be assembled, at minimum, in the order of the Evaluation Criteria listed or your proposal may be deemed non-responsive*** EVALUATION CRITERIA NO. 1: COVER LETTER/MANAGEMENT SUMMARY (5 Total Points Available) Provide a cover letter, signed by an authorized officer of the firm, indicating the underlying philosophy of the firm in providing the services stated herein. Include the name(s), telephone number(s) and email(s) of the authorized contact person(s) concerning proposal. Submission of a signed Proposal is Vendor's certification that the Vendor will accept any awards as a result of this RFP. EVALUATION CRITERIA NO. 2: CERTIFIED MINORITY BUSINESS ENTERPRISE (5 Total Points Available) Submit certification with the Florida Department of Management Service, Office of Supplier Diversity as a Certified Minority Business Enterprise. EVALUATION CRITERIA NO. 3: BUSINESS PLAN (20 Total Points Available) In this tab, include but not limited to: • Detailed plan of approach (including major tasks and sub-tasks). • Detailed time line for completion of the project. • Include with the Business Plan or as an attachment, a copy of a PR campaign as an example of work product. This should be for one of the projects listed as a reference. EVALUATION CRITERIA NO. 4: COST OF SERVICES TO THE COUNTY (20 Total Points Available) In this tab, include but not limited to: • Provide a monthly service fee that will cover all the staff work described in your proposal and extend that cost to the annual amount. • Provide the projected monthly total cost and projected annual cost for out of pocket expenses to be reimbursed to the vendor. These costs should include copying, shipping, postage and pre-approved travel expenses on County tourism business for which your firm will provide the work as described in the RFP. • Provide proposed fee schedule of principals and staff (including sub-vendors) for additional pre-approved work provided to the vendor that is not covered by the monthly service fee. EVALUATION CRITERIA NO. 5: EXPERIENCE AND CAPACITY OF THE FIRM (20 Total Points Available) In this tab, include but not limited to: • Provide information that documents your firm’s staff and subcontractors’ qualifications to produce the required deliverables, including abilities, capacity, skill, and financial strength, and number of years of experience in providing the required services. • Describe the various team members’ successful experience in working with one another on previous projects. 7.D.1 Packet Pg. 169 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) 7 The County requests that the vendor submits three (3) reference forms from clients (during the past 5 years) whose projects are of a similar nature to this solicitation as a part of their proposal. Provide information on the projects completed by the vendor that best represent projects of similar size, scope and complexity of this project using form provided in Attachment B – Form 8. Vendors may include two (2) additional pages for each project to illustrate aspects of the completed project that provides the information to assess the experience of the Proposer on relevant project work. EVALUATION CRITERIA NO. 6: SPECIALIZED EXPERTISE OF TEAM MEMBERS (20 Total Points Available) In this tab, include but not limited to: • Description of the proposed contract team and the role to be played by each member of the team. • Attach brief resumes of all proposed project team members who will be involved in the management of the total package of services, as well as the delivery of specific services. • Attach resumes of any sub-vendors and attach letters of intent from those stated sub-vendors must be included with proposal submission. • Examples of the work done by the team members for other Destination Marketing Organizations. EVALUATION CRITERIA NO. 7: LOCAL VENDOR PREFERENCE (10 Total Points Available) Local business is defined as the vendor having a current Business Tax Receipt issued by the Collier or Lee County Tax Collector prior to proposal submission to do business within Collier County, and that identifies the business with a permanent physical business address located within the limits of Collier or Lee County from which the vendor’s staff operates and performs business in an area zoned for the conduct of such business. 7.D.1 Packet Pg. 170 Attachment: 20-7706 Solicitation (12636 : RFP # 20-7706 - Tourism Public Relations Services) Response to Request for Proposal Solicitation 20-7706 - Tourism Public Relations Services February 2020 Collier County New York | Charleston | Denver | Houston | Los Angeles | Miami 7.D.2 Packet Pg. 171 Attachment: 20-7706 LHG Proposal -Cost to County (12636 : RFP # 20-7706 - Tourism 62 Cost of Services to the County. 7.D.2 Packet Pg. 172 Attachment: 20-7706 LHG Proposal -Cost to County (12636 : RFP # 20-7706 - Tourism 63Budget.LHG works on a monthly retainer annual contract basis. It does not bill on an allocated “time” basis and, in fact, no time records are maintained. All personnel are available as needed to achieve desired results regardless of time considerations. Clients receive the attention they need, when they need it. Activity is conducted on the basis of the public relations program developed jointly with the client team and quantified to the extent possible. The fee is developed from this program. • Retainer fees are payable monthly in advance • No expenses incurred on behalf of clients are marked up in any way • Supervision costs are included in fees • Approved expenses are billed one month in arrears • Retainer contracts are subject to termination with 90 days’ notice by either party Lou Hammond Group proposed 12-month fee remains at $132,000 payable monthly in advance at $11,000. Included in that cost are out of pocket expenses such as telephone, postage, messenger and photocopying. Additional expenses such as staff/media travel and media events are pre-approved and billed at cost with no markup. LHG would continue to operate from an annual out of pocket expense budget of $19,992 ($1,666 per month). In addition to our PR work, LHG can provide an annual, in-depth audit of all Paradise Coast social media platforms for a cost of $2,500. 7.D.2 Packet Pg. 173 Attachment: 20-7706 LHG Proposal -Cost to County (12636 : RFP # 20-7706 - Tourism Selection Committee Scoring Sheet (STEP 1) RFP 20-7706 Title: Tourism Public Relations Services Name of Firm Geoff Buzzy Jack Amanda Deborah Total Scores Final Rank Lou Hammond Group 82 85 83 78 77 405.00 1 Paradise Advertising 75 78 69 77 77 376.00 2 Zimmerman Agency 75 73 55 70 62 335.00 3 The Partnership 56 58 45 48 63 270.00 4 Procurement Professional Viviana Giarimoustas Step 1: Upon direction by the Procurement professional, the individual selection committee member should provide their scoring of the proposals. Step 2: The procurement professional will review the mathematically tabulated scores. Step 3: The Committee will determine the number of proposers to bring back for oral presentations. Page 1 of 1 7.D.3 Packet Pg. 174 Attachment: 20-7706 Final Rank (12636 : RFP # 20-7706 - Tourism Public Relations Services) Notice of Recommended Award Solicitation: 20-7706 Title: Tourism Public Relations Services Due Date and Time: 2/21/2020 10:00 AM Respondents: Company Name City County State Final Ranking Responsive/Responsible Lou Hammond & Associates Inc. New York NY NY 1 Yes/Yes Paradise Advertising & Marketing Inc. St. Petersburg Pinellas FL 2 Yes/Yes The Zimmerman Agency Tallahassee Leon FL 3 Yes/Yes The Partnership of Atlanta Inc. Atlanta Fulton GA 4 Yes/Yes Utilized Local Vendor Preference: Yes No Recommended Vendor(s) For Award: On January 21, 2020 the Procurement Services Division released notices of Request for Proposals 20-7706 Tourism Public Relations Services. 11,821 firms were notified, 96 firms viewed/downloaded the bid information and four (4) proposals were received by the due date of February 21, 2020. A selection committee convened May 8, 2020. The committee scored and ranked the vendors based on the criteria outlined in the solicitation. Award is recommended to Lou Hammond & Associates Inc. Required Signatures Project Manager: Jack Wert Procurement Strategist: Viviana Giarimoustas Procurement Services Director: __________________________________ _________________ Sandra Herrera Date DocuSign Envelope ID: 88F8C8BD-854D-464B-A0E0-3931D35CC342 5/11/2020 5/11/2020 5/11/2020 7.D.4 Packet Pg. 175 Attachment: 20-7706 NORA (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 1 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.1) FIXED FEE PROFESSIONAL SERVICE AGREEMENT #__________________ for ______________________________________________________ THIS AGREEMENT, made and entered into on this ____ day of ______________ 20___, by and between ________________________________, authorized to do business in the State of Florida, whose business address is ____________________________________________, (the "Contractor") and Collier County, a political subdivision of the State of Florida, (the "County"): W I T N E S S E T H: 1. The Agreement shall be for a _________ (____) year period, commencing upon the date of Board approval on _____________ and terminating _______ ( ) year(s) from that date or until all outstanding Purchase Order(s) issued prior to the expiration of the Agreement period have been completed or terminated. The County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for _______ ( ) additional _______ ( ) year(s) periods. The County shall give the Contractor written notice of the County’s intention to renew the Agreement term prior to the end of the Agreement term then in effect. The County Manager, or his designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred and eighty (180) days. The County Manager, or his designee, shall give the Contractor written notice of the County's intention to extend the Agreement term prior to the end of the Agreement term then in effect. 2. COMMENCEMENT OF SERVICES. The Contractor shall commence the work upon issuance of a Purchase Order Notice to Proceed. 3. STATEMENT OF WORK. The Contractor shall provide services in accordance with the terms and conditions of Request for Proposal (RFP) Invitation to Bid (ITB) Other___________________ (______) # _____________, including all Attachment(s), Exhibit(s) and Addenda and the Contractor's proposal referred to herein and made an integral part of this Agreement. The Contractor shall also provide services in accordance with Exhibit A – Scope of Services attached hereto. 7.D.5 Packet Pg. 176 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) 20-7706 Tourism Public Relations Services 20 3 n three 3 two one n n n Lou Hammond & Associates, Inc. (FL) 231 Majorca Unit G, Coral Gables, FL 33134 three 2 1 20-7706 Page 2 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) 3.1 This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Parties, in compliance with the County’s Procurement Ordinance, as amended, and Procurement Procedures in effect at the time such services are authorized. 3.2 The execution of this Agreement shall not be a commitment to the Contractor to order any minimum or maximum amount. The County shall order items/services as required but makes no guarantee as to the quantity, number, type or distribution of items/services that will be ordered or required by this Agreement. 4. THE AGREEMENT SUM. The County shall pay the Contractor for the performance of this Agreement based on Exhibit B- Fee Schedule, attached hereto and the price methodology as defined in Section 4.1. Payment will be made upon receipt of a proper invoice and upon approval by the County’s Contract Administrative Agent/Project Manager, and in compliance with Chapter 218, Fla. Stats., otherwise known as the “Local Government Prompt Payment Act”. 4.1 Price Methodology (as selected below): Lump Sum (Fixed Price): A firm fixed total price offering for a project; the risks are transferred from the County to the contractor; and, as a business practice there are no hourly or material invoices presented, rather, the contractor must perform to the satisfaction of the County’s project manager before payment for the fixed price contract is authorized. Time and Materials: The County agrees to pay the contractor for the amount of labor time spent by the contractor's employees and subcontractors to perform the work (number of hours times hourly rate), and for materials and equipment used in the project (cost of materials plus the contractor's markup). This methodology is generally used in projects in which it is not possible to accurately estimate the size of the project, or when it is expected that the project requirements would most likely change. As a general business practice, these contracts include back -up documentation of costs; invoices would include number of hours worked and billing rate by position (and not company (or subcontractor) timekeeping or payroll records), material or equipment invoices, and other reimbursable documentation for the project. Unit Price: The County agrees to pay a firm total fixed price (inclusive of all costs, including labor, materials, equipment, overhead, etc.) for a repetitive product or service delivered (i.e. installation price per ton, delivery price per package or carton, etc.). The invoice must identify the unit price and the number of units received (no contractor inventory or cost verification). 7.D.5 Packet Pg. 177 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)n n Page 3 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.1) 4.2 Any County agency may obtain services under this Agreement, provided sufficient funds are included in their budget(s). 4.3 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of the Agreement. Any untimely submission of invoices beyond the specified deadline period is subject to non-payment under the legal doctrine of “laches” as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this Agreement. 4.4 Travel and Reimbursable Expenses: Travel and Reimbursable Expenses must be approved in advance in writing by the County. Travel expenses shall be reimbursed as per Section 112.061 Fla. Stats. Reimbursements shall be at the following rates: Mileage $0.44.5 per mile Breakfast $6.00 Lunch $11.00 Dinner $19.00 Airfare Actual ticket cost limited to tourist or coach class fare Rental car Actual rental cost limited to compact or standard-size vehicles Lodging Actual cost of lodging at single occupancy rate with a cap of no more than $150.00 per night Parking Actual cost of parking Taxi or Airport Limousine Actual cost of either taxi or airport limousine Reimbursable items other than travel expenses shall be limited to the following: telephone long-distance charges, fax charges, photocopying charges and postage. Reimbursable items will be paid only after Contractor has provided all receipts. Contractor shall be responsible for all other costs and expenses associated with activities and solicitations undertaken pursuant to this Agreement. 5. SALES TAX. Contractor shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performance of the Work. Collier County, Florida as a political subdivision of the State of Florida, is exempt from the payment of Florida sales tax to its vendors under Chapter 212, Florida Statutes, Certificate of Exemption # 85-8015966531C. 7.D.5 Packet Pg. 178 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 4 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) 6. NOTICES. All notices from the County to the Contractor shall be deemed duly served if mailed or emailed to the Contractor at the following: Company Name: ________________________________________ Address: ________________________________________ ________________________________________ Authorized Agent: ________________________________________ Attention Name & Title: ________________________________________ Telephone: ________________________________________ E-Mail(s): ________________________________________ All Notices from the Contractor to the County shall be deemed duly served if mailed or emailed to the County to: Board of County Commissioners for Collier County, Florida Division Director: ________________________________________ Division Name: ________________________________________ Address: ________________________________________ ________________________________________ Administrative Agent/PM: ________________________________________ Telephone: ________________________________________ E-Mail(s): ________________________________________ The Contractor and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 7. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Contractor or to constitute the Contractor as an agent of the County. 8. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Contractor. The County will not be obligated to pay for any permits obtained by Subcontractors. Payment for all such permits issued by the County shall be processed internally by the County. All non-County permits necessary for the prosecution of the Work shall be procured and paid for by the Contractor. The Contractor shall also be solely responsible for payment of any and all taxes levied on the Contractor. In addition, the Contractor shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted. The Contractor agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Contractor. 7.D.5 Packet Pg. 179 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)Lou Hammond & Associates, Inc. (FL) 231 Majorca Unit G Coral Gables, FL 33134 Terry Gallagher, President (843) 410-2728 Laura Cohen, Controller terryg@louhammond.com/ laurac@louhammond.com Jack Wert, Executive Director Tourism Division 2660 Horseshoe Drive N # 105 Naples, FL 34104 Jack Wert (239) 252-2402 Jack.Wert@colliercountyfl.gov Page 5 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) 9. NO IMPROPER USE. The Contractor will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in effect or hereafter enacted or adopted. In the event of such violation by the Contractor or if the County or its authorized representative shall deem any conduct on the part of the Contractor to be objectionable or improper, the County shall have the right to suspend the Agreement of the Contractor. Should the Contractor fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty-four (24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue unt il the violation is cured. The Contractor further agrees not to commence operation during the suspension period until the violation has been corrected to the satisfaction of the County. 10. TERMINATION. Should the Contractor be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said Agreement for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be the sole judge of non-performance. In the event that the County terminates this Agreement, Contractor’s recovery against the County shall be limited to that portion of the Agreement Amount earned through the date of termination. The Contractor shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 11. NO DISCRIMINATION. The Contractor agrees that there shall be no discrimination as to race, sex, color, creed or national origin. 12. INSURANCE. The Contractor shall provide insurance as follows: A. Commercial General Liability: Coverage shall have minimum limits of $_____________ Per Occurrence, $_____________aggregate for Bodily Injury Liability and Property Damage Liability. This shall include Premises and Operations; Independent Contractors; Products and Completed Operations and Contractual Liability. B. Business Auto Liability: Coverage shall have minimum limits of $_____________Per Occurrence, Combined Single Limit for Bodily Injury Liability and Property Damage Liability. This shall include: Owne d Vehicles, Hired and Non- Owned Vehicles and Employee Non-Ownership. C. Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. 7.D.5 Packet Pg. 180 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)n 1,000,000 2,000,000 n Page 6 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) The coverage must include Employers' Liability with a minimum limit of $_____________for each accident. D. Professional Liability: Shall be maintained by the Contractor to ensure its legal liability for claims arising out of the performance of professional services under this Agreement. Contractor waives its right of recovery against County as to any claims under this insurance. Such insurance shall have limits of not less than $____________each claim and aggregate. E. Cyber Liability: Coverage shall have minimum limits of $_____________per occurrence. F. Technology Errors and Omissions: Coverage shall have minimum limits of $_____________per occurrence. G. Watercraft: Coverage shall have minimum limits of $_____________per occurrence. H. United States Longshoreman’s and Harborworker’s Act Coverage shall be maintained where applicable to the completion of the work $_____________per occurrence. I. Maritime Coverage (Jones Act): Coverage shall have minimum limits of $_____________per occurrence. L. (other): Coverage shall have minimum limits of $_____________per occurrence. Special Requirements: Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR, Collier County Government shall be listed as the Certificate Holder and included as an “Additional Insured" on the Insurance Certificate for Commercial General Liability where required. This insurance shall be primary and non-contributory with respect to any other insurance maintained by, or available for the benefit of, the Additional Insured and the Contractor’s policy shall be endorsed accordingly. Current, valid insurance policies meeting the requirement herein identified shall be maintained by Contractor during the duration of this Agreement. The Contractor shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County thirty (30) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: thirty (30) days prior written notice, or in accordance with policy provisions. Contractor shall also notify County, in a li ke manner, within twenty-four (24) hours after receipt, of any notices of expiration, cancellation, non-renewal or material change in coverage or limits received by Contractor from its insurer, and nothing contained herein shall relieve Contractor of this requirement to provide notice. 7.D.5 Packet Pg. 181 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)500,000 n 1,000,000 Page 7 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) Contractor shall ensure that all subcontractors comply with the same insurance requirements that the Contractor is required to meet. 13. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Contractor shall defend, indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys’ fees and paralegals’ fees, whether resulting from any claimed breach of this Agreement by Contractor, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Contractor or anyone employed or utilized by the Contractor in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. 13.1 The duty to defend under this Article 13 is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the Contractor, County and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any part y and written notice of such claim being provided to Contractor. Contractor’s obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. 14. AGREEMENT ADMINISTRATION. This Agreement shall be administered on behalf of the County by the ________________________________________. 15. CONFLICT OF INTEREST. Contractor represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Contractor further represents that no persons having any such interest shall be employed to perform those services. 16. COMPONENT PARTS OF THIS AGREEMENT. This Agreement consists of the following component parts, all of which are as fully a part of the Agreement as if herein set out verbatim: Contractor's Proposal, Insurance Certificate(s), Exhibit A Scope of Services, Exhibit B Fee Schedule, RFP/ ITB/ Other_________ #__________________, including Exhibits, Attachments and Addenda/Addendum, subsequent quotes, and Other Exhibit/Attachment: _______________________________. 7.D.5 Packet Pg. 182 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)Tourism Division n 20-7706 n Page 8 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) 17. APPLICABILITY. Sections corresponding to any checked box ( ) will expressly apply to the terms of this Agreement. 18. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this Agreement is subject to appropriation by the Board of County Commissioners. 19. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, Collier County Ethics Ordinance No. 2004 -05, as amended, and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the ind ividual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and/or quotes; and, c. immediate termination of any Agreement held by the individual and/or firm for cause. 20. COMPLIANCE WITH LAWS. By executing and entering into this Agreement, the Contractor is formally acknowledging without exception or stipulation that it agrees to comply, at its own expense, with all federal, state and local laws, codes, statutes, ordinances, rules, regulations and requirements applicable to this Agreement, including but not limited to those dealing with the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended; taxation, workers’ compensation, equal employment and safety including, but not limited to, the Trench Safety Act, Chapter 553, Florida Statutes, and the Florida Public Records Law Chapter 119, including specifically those contractual requirements at F.S. § 119.0701(2)(a)-(b) as stated as follows: IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR’S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: Communication and Customer Relations Division 3299 Tamiami Trail East, Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8383 The Contractor must specifically comply with the Florida Public Records Law to: 1. Keep and maintain public records required by the public agency to perform the service. 7.D.5 Packet Pg. 183 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 9 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) 2. Upon request from the public agency’s custodian of public records, provide the public agency with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. 3. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the public agency. 4. Upon completion of the contract, transfer, at no cost, to the public agency all public records in possession of the Contractor or keep and maintain public records required by the public agency to perform the service. If the Contractor transfers all public records to the public agency upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the public agency, upon request from the public agency’s custodian of public records, in a format that is compatible with the information technology systems of the public agency. If Contractor observes that the Contract Documents are at variance therewith, it shall promptly notify the County in writing. Failure by the Contractor to comply with the laws referenced herein shall constitute a breach of this Agreement and the County shall have the discretion to unilaterally terminate this Agreement immediately. 21. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier County encourages and agrees to the successful Contractor extending the pricing, terms and conditions of this solicitation or resultant Agreement to other governmental entities at the discretion of the successful Contractor. 22. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. 23. ADDITIONAL ITEMS/SERVICES. Additional items and/or services may be added to this Agreement in compliance with the Procurement Ordinance, as amended, and Procurement Procedures. 24. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Contractor with full decision-making authority and by County’s staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the 7.D.5 Packet Pg. 184 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 10 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed-upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Contractor with full decision-making authority and by County’s staff person who would make the presentation of any settlement reached at mediation to County’s board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 25. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. 26. KEY PERSONNEL. The Contractor’s personnel and management to be utilized for this project shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the Agreement. The Contractor shall assign as many people as necessary to complete the services on a timely basis, and each person assigned shall be available for an amount of time adequate to meet the required service dates. The Contractor shall not change Key Personnel unless the following conditions are met: (1) Proposed replacements have substantially the same or better qualifications and/or experience. (2) that the County is notified in writing as far in advance as possible. The Contractor shall make commercially reasonable efforts to notify Collier County within seven (7) days of the change. The County retains final approval of proposed replacement personnel. AGREEMENT STAFFING. The Contractor’s personnel and management to be utilized for this Agreement shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the Agreement. The Contractor shall assign as many people as necessary to complete required services on a timely basis, and each person assigned shall be available for an amount of time adequate to meet required services. 27. ORDER OF PRECEDENCE. In the event of any conflict between or among the terms of any of the Contract Documents, the terms of solicitation the Contractor’s Proposal, and/or the County’s Board approved Executive Summary, the Contract Documents shall take precedence. ORDER OF PRECEDENCE (Grant Funded). In the event of any conflict between or among the terms of any of the Contract Documents and/or the County’s Board approved Executive Summary, the terms of the Agreement shall take precedence over the terms of all other Contract Documents, except the terms of any Supplemental Conditions shall take precedence over the Agreement. To the extent any conflict in the terms of the Contract Documents cannot be resolved by application of the Supplemental Conditions, if any, or the Agreement, the conflict shall be resolved by 7.D.5 Packet Pg. 185 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)n n Page 11 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) imposing the more strict or costly obligation under the Contract Documents upon the Contractor at County’s discretion. 28. ASSIGNMENT. Contractor shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement, or any part herein, without the County's consent, shall be void. If Contractor does, with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Contractor all of the obligations and responsibilities that Contractor has assumed toward the County. 29. SECURITY. The Contractor is required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs. If required, Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least four (4) years. All of Contractor’s employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid, as discussed below. All technicians shall have on their shirts the name of the contractor’s business. The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL-FMOPS@colliergov.net) whenever an employee assigned to Collier County separates from their employment. This notification is cr itical to ensure the continued security of Collier County facilities and systems. Failure to notify within four (4) hours of separation may result in a deduction of $500 per incident. (Intentionally left blank -signature page to follow) 7.D.5 Packet Pg. 186 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 12 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) IN WITNESS WHEREOF, the parties hereto, by an authorized person or agent, have executed this Agreement on the date and year first written above. BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA ATTEST: Crystal K. Kinzel, Clerk of Courts & By: _________________________ By: ________________________________ _______________________, Chairman Dated: _____________________ (SEAL) Contractor’s Witnesses: Contractor _____________________________ Contractor’s First Witness _____________________________ Type/print witness name By:________________________________ Signature ___________________________________ Type/print signature and title _____________________________ Contractor’s Second Witness ______________________________ Type/print witness name Approved as to Form and Legality: _______________________________ _________County Attorney _______________________________ Print Name Comptroller 7.D.5 Packet Pg. 187 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)Burt L. Saunders Lou Hammond & Associates, Inc. (FL) Page 13 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) Exhibit A Scope of Services following this page (pages ____ through ___) this exhibit is not applicable 7.D.5 Packet Pg. 188 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)1n 4 Page 1 of 4 RFP# 20-7706 “Tourism Public Relations Services EXHIBIT A SCOPE OF SERVICES The terms “Vendor” and “Contractor” is used interchangeably throughout the agreement. The vendor will create and implement for the County an effective out of market media relations strategy that may include but not be limited to the following: 1. Provide full range of media pitching and targeting that includes: • Nurture personal media relationships on County’s behalf; • Develop pitches specifically targeted to each individual outlet and journalist by niche; • Create pitches that reference the journalist's recent stories and specific section topics; • Utilize statistics wherever possible to support trends; and • Employ unobtrusive follow-up with journalists 2. Develop a media grid of agreed-upon, targeted outlets for the destination's key niche segments. The vendor will then craft pitch angles and story ideas customized for the audience. The vendor will utilize the segmented media grid to track responses and plan additional tactical outreach such as desk- sides and media visits. 3. Implement a proactive campaign directed to the broadcast media. The vendor will continually research and review programs on network and cable TV as well as shows in syndication that may be appropriate for the County. The vendor will work with the County to target key broadcast outlets that have national exposure on morning shows, talk shows, cable networks such as Travel Channel, Food Network, HGTV, Wealth TV, Bravo, etc. and more. The vendor will work closely with the outlets' publicists and editors to provide regular, current information. 4. Provide access to the County for the agency's extensive computerized database. 5. As part of its media mailing services, the vendor will create an addendum for each client, which includes personnel and other non-media contacts the client wants to reach with its materials. 6. Release of a tailored calendar of events, with emphasis on particular seasons and holidays. These are times when media are particularly looking for news and special offerings. 7. Operate an aggressive Collier County News Bureau. The bureau will be staffed and equipped to pitch the media proactively and respond 24-hours-a-day to inquiries, refer coverage opportunities to the appropriate parties, give advice on trends and developments and provide current information. The vendor will provide a fully- staffed extension the Collier County media team to help County be execute activities for which you may not previously have had the time or staff to utilize. Actions of the News Bureau will include: • Handle inquiries, referring to the County as necessary; • Alert the media to news, developments and opportunities; • Maintain a fact file, electronic image and multimedia library; • Provide current information on all aspects of the destination; • Research editorial calendars to facilitate placements; • Review potential media visits; • Maintain updated listings of journalists with their specific interests; continuing regular contact 7.D.5 Packet Pg. 189 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 2 of 4 to maximize enthusiasm, providing information as necessary; • Develop and present high-impact story ideas; • Providing the client with clips of all media coverage; and • Monitor and maintain an Online News Room. 8. Incorporate the County into as many appropriately themed agency-wide releases as possible. 9. Post material on the vendor’s Facebook site and tweet about news from the vendor's Twitter handle followers. 10. Participate actively in the Collier County marketing process. This will include being involved in the strategic planning process, contributing the contents for the Public Relations’ (“PR”) section of the annual Strategic Plan and participating in key tourism meetings and events. 11. Provide a 12-month program and timeline of activities in cooperation with the Tourism Division’s in- house Public Relations team. In addition, no releases or other materials will be disseminated without written client approval. 12. Distribute the following resource guides to the County and its constituents on an annual basis: • Calendar of Holidays - This year-long calendar outlines major North American holidays with corresponding deadlines for editorial coverage of related news; • Hotel/Tourism Award Listings - This book is a compilation of significant opportunities for hotel/ tourism awards and surveys; information provided includes criteria, deadlines and contact names for entries. 13. Coordinate seminars to benefit the County’s tourism partners. The seminars will be designed for people who can benefit by learning from public relations experts and are staged in a central location convenient for multiple tourism and economic development partners. Participants will also receive an update on the public relations program. 14. The vendor will create periodic newsletters for the County and produce a monthly Partner Newsletter with the assistance of the in-house County PR staff. These newsletters will contain a mix of destination updates, partner news, and promotions, supported by appropriate imagery. 15. Develop and implement a Visiting Journalist Program in which the vendor makes individual judgments on each journalist and influencer or blogger requesting a visit. Further, it is essential that this program be developed and monitored monthly to ascertain placement timing. The vendor will: • Aggressively encourage the right journalists to visit the destination; • Review requirements/requests and anticipated results with client approvals; • Work with an airline partner to secure airline tickets; • Assist client with itinerary arrangements including hotels, attractions, dining and shopping venues; • Forward press materials; and • Monitor and report results. Each individual press trip request is submitted to the client with the agency's press request form, outlining the journalist's affiliation, audience reach and special interests as well as agency recommendation and remarks. A client signature authorizes the agency to proceed with the trip. 7.D.5 Packet Pg. 190 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 3 of 4 For any top media that are not allowed by company policy to participate in sponsored visits, the vendor will work with this media outlet to find a way to arrange a way for the media outlet representative to visit at their own expense. Through one-on-one contact, the vendor will make a compelling case about the destination and its news value. The vendor will offer assistance with fact checking, photography and source material to help them create their stories. 16. Create an integrated social media campaign that will help the County build brand equity and credibility, engage customers, attract events, reach goals, track metrics and conversation trends. The vendor will: • Advise the County’s in-house PR team regarding best practices to use social media sites effectively given the synergy between the various communication channels (i.e., an iPhone image can be posted to Instagram, or a Facebook page and then tweeted). Across all social media platforms, the vendor will also monitor to evaluate, track/ measure conversations. • Support the presence on relevant social networks such as Facebook for the Naples, Marco Island, and Everglades Convention and Visitors Bureau (CVB) - Paradise Coastal brand to launch direct-to-consumer incentives, online events, contests and communication to increase fans. Promotions can be customized and targeted to both the peak leisure season and slower season as need dictates. • The vendor will provide Collier County with tips and suggested course of action to leverage micro blogging sites such as Twitter, developing a content calendar as necessary. The vendor can create exclusive promotions/incentives for followers and engage those followers through experts, live events and conferences. The vendor will monitor topics and retweets, as well as link Tweets between Facebook, YouTube, etc. as desired. • The vendor will also feature Collier County and its partners on its own social media platforms • The vendor will monitor coverage and reviews, responding to noteworthy blog posts as agreed upon by the client to help manage perceptions within the online community and become part of blog conversation with transparent messaging at the authority's direction as well. The vendor will serve as an advisor regarding best practices for establishing its own blog, if desired, including proper language, tone and frequency of posts, as well as offering direction on linking blog updates to client Facebook page and other social media outlets. • The vendor will work with Collier County to ensure that any information that appears on Wikipedia is correct, helping to implement any revisions if necessary. Agency, at client direction, can also create entries. • The vendor will post on Video sharing Web sites such as YouTube, Yahoo! Video and Google Video allow users to distribute video clips to the masses. With the proper distribution, consumers interested in learning more about Collier County can easily find related videos online. The vendor will develop a distribution strategy and schedule consisting of appropriate video sharing Web sites and "tagging" with the goal of achieving a viral effect, measuring viewers as necessary. • Post on travel and media web sites to enable marketers to share and post images with several audiences, including media. The vendor can support Collier County capitalizing on current photo-sharing trends, with tactics ranging from the upload- of high-impact photography and strategic "tagging" and "geotagging" of online photos, to participation in relevant online groups and the execution of online photos contests, all the while measuring viewers as necessary. • The vendor will assist in concepting and developing personalized apps that interface with smart phone technologies. The vendor will provide ongoing counsel on how to build the Naples, Marco Island and Everglades brand through social media, keeping abreast of all new developments. The vendor is also to help strategize and integrate all social media efforts, linking each outlet to the other. 7.D.5 Packet Pg. 191 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 4 of 4 • The vendor will be an active partner in all emergency situations requiring crisis communications tactics including media monitoring, continual contacts with Collier tourism partners, support continual updates to the County’s Beach Conditions pages and contribute photos and videos from user generated content to support the crisis communications operations. • The vendor has the option to provide monthly Media Monitoring Services and reporting to the County as part of their scope of services as provided by a nationally known service that provides these services to tourism bureaus on a regular basis. The bid document should be specific as to whether these services are part of the service fee or a separate add on option and cost. • The vendor will assist the in-house CVB PR staff with local and regional media relations support and planning, and escorting media familiarization trip participants while in the destination and in situations where the in-house PR team needs additional help to respond to media inquiries. 7.D.5 Packet Pg. 192 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 14 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) Exhibit B Fee Schedule following this page (pages ____ through ___) 7.D.5 Packet Pg. 193 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)1 1 1 RFP# 20-7706 “Tourism Public Relations Services EXHIBIT B FEE SCHEDULE Payment to Contractor shall be made as follows: I. Lump Sum monthly payment in the amount of $11,000 for a total annual fee of $132,000. Included in that cost are out of pocket expenses such as telephone, postage, messenger and photocopying. II.Additional expenses such as staff/media travel and media events are pre-approved and billed at cost with no markup. Contractor would continue to operate from an annual out of pocket expense budget of $19,992 ($1,666 per month). III.$2,500 for an annual, in-depth audit of all Paradise Coast social media platforms. 7.D.5 Packet Pg. 194 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services) Page 15 of 15 Fixed Price Professional Service Agreement #2017-001 (Ver.2) Other Exhibit/Attachment Description: __________________________________________________________________ following this page (pages ____ through ___) this exhibit is not applicable 7.D.5 Packet Pg. 195 Attachment: 20-7706_Contract_LouHammond (12636 : RFP # 20-7706 - Tourism Public Relations Services)n 06/22/2020 EXECUTIVE SUMMARY Recommendation to approve the agreement with Cision USA, Inc. to provide Media Monitoring Services to the Tourism Division for FY 20-FY 23 and make a finding that this action promotes tourism. OBJECTIVE: To recommend approval of an agreement with Cision for Media Monitoring Services on behalf of the Tourism Division. CONSIDERATIONS: Media Monitoring is a highly specialized service that is only provided by a handful of companies nationwide. This is a very important tool for the Tourism Division Public Relations staff to analyze the output of print, online, broadcast and social media editorial coverage of tourism activities in our community. The monitoring service entails evaluating, reporting and republishing, with permission, the analytics of our promotional efforts world-wide. Cision was approved as a Sole Source for providing these services to the Tourism Division by County Procurement on February 7, 2020. Cision has agreed to hold their annual price for three years at $13,975 per year. We have used Cision since they were selected in 2016 a publicly solicited ITB process # 16 - 6566 and were awarded to provide those services for multiple years. Tourism staff has been very pleased with the services provided by Cision/Vocus and wishes to continue this service with Cision USA, Inc for the next three years. FISCAL IMPACT: The four quarterly installment payments of $3,493.75, for a total annual amount of $13,975 and a three-year total of $41,925. This annual amount is covered in the Tourism Divisions’ Board approved FY 20 budget in Fund 184, Contracted Services, and the Tourism Division will request the same amount in the next three budget cycles. GROWTH MANAGEMENT IMPACT: There is no impact to the Growth Management plan from this action. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for approval. - CMG RECOMMENDATIONS: To approve the agreement with Cision USA, Inc.to provide Media Monitoring Services for FY 20-FY 23 and make a finding that this action promotes tourism. Prepared by: Jack Wert, Tourism Director ATTACHMENT(S) 1. 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (PDF) 2. FY20 Waiver Request 064 - Cision Media (Amended) (PDF) 7.E Packet Pg. 196 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 7.E Doc ID: 12024 Item Summary: Recommendation to approve the agreement with Cision USA, Inc. to provide Media Monitoring Services to the Tourism Division for FY 20-FY 23 and make a finding that this action promotes tourism. Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 03/13/2020 3:26 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 03/13/2020 3:26 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 03/13/2020 3:27 PM Tourism Jack Wert Director Completed 03/13/2020 4:45 PM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:11 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 4:19 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 7.E Packet Pg. 197 7.E.1 Packet Pg. 198 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 199 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 200 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 201 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 202 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 203 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 204 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 205 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 206 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 207 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 208 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 209 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 210 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 211 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 212 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 213 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 214 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 215 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 216 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 217 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 218 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 219 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 220 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 221 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 222 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 223 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 224 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 225 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 226 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) 7.E.1 Packet Pg. 227 Attachment: 20-033-NSCision_Contract_FullyExecuted_Final_version._20200616193220.480_X (12024 : Cision Agreement) Collier County Instructions Waiver Request Form Completed waiver requests accompanied by any associated backup documentation (sole source letter, business case, etc.) must be submitted to the division’s Procurement Strategist for any procurement, without competition, in excess of $3,000. Waiver requests greater than $50,000 will require approval by the Board of County Commissioners. Sole source refers to a procurement where the selection of one particular supplier to the exclusion of all others may be based on having only one supplier in the market place, proprietary technology, copyright, patent, or a supplier’s unique capability. Single source refers to a procurement directed to one source because of standardization, warranty, geographic territory, or other factors, even though other competitive sources may be available. Requester Name: Division: Item/Service: Vendor Name: Historical Countywide Spend: ______________________ Requested date range: _____________ Not to Exceed per Fiscal Year: _______________ Is there an agreement associated with this waiver to be reviewed by Contracts? † Yes † No †Sole Source †Single Source †One Time Purchase †Multiple Purchases Description of Purchase: Enter a description of the item(s) that will be purchased under this waiver. Purpose: Describe in detail, the public purpose of the requested item(s) and why it is essential to County operations. Information Technology: Select Yes if the products/services are related to Information Technology. If yes, please provide the Purchasing Compliance Code (PCC) number or email approval documentation. †Yes †No If yes, provide the PCC number:__________________________________________________ Jack Wert Tourism Media Monitoring Services Cision US Inc. $11,000 10/1/2019-9/30/2024 $15,000 A Media Monitoring and Database Reporting Service that will provide the Tourism Division with the ability to monitor, analyze and report on the impact of print, Online and broadcast media mentions of Collier County tourism marketing efforts. The service includes managing a database of media outlets that could pick up a media story, or press release about Collier County's tourism marketing. The service also has the capability of advanced search and to republish content with copyright approval. We have been receiving these services for several years from Cision and we would like to continue this valuable tourism impact reporting system with Cision as a sole source provider. As part of our annual strategic plan we must monitor and report on all results of our public relations efforts through a contracted service that specializes in Media Monitoring and Reporting. The results of our efforts are reported monthly to the Tourist Development Council and annually to the tourism industry and the County Commission. We have worked with Cision to provide these services for the past four years and we are very pleased with their services. Cision provides a proprietary software package that is unlike any other service that claims to provide these services. We feel that based on the attached scope of services as outlined in the attached letter that they qualify as a Sole Source to the Tourism Division for these services. ✔ ✔ ✔✔ 7.E.2 Packet Pg. 228 Attachment: FY20 Waiver Request 064 - Cision Media (Amended) (12024 : Cision Agreement) Justification: Identify the criteria that qualifies this purchase as a sole or single source. Select from the list below. Check all that apply (if box is checked, please make sure to provide an explanation below): †Sole Source †Only Authorized Vendor or Distributor: Is this vendor the only vendor authorized to sell this product/service? If yes, explain below and provide documentation from the manufacturer confirming claims made by the distributors. †No Comparable Product or Service: Is there another vendor who can provide a similar product/service, regardless of cost, convenience, timeliness, etc.? †Product Compatibility: Does this product/service provide compatibility with existing equipment that prohibits switching to another comparable brand/vendor? If yes, provide the detailed explanation below, including what would occur if the other brand/vendor were used. †Proprietary: Is this product/service proprietary? If yes, provide a detailed explanation below on how its use is restricted by patent, copyright or other applicable laws and provide documentation validating that claim. †Single Source †Standardization: Is this product/service part of a purchase that the County has already standardized on? If yes, please provide the detailed information below. Date of BCC Standardization: ___________________ BCC Agenda Item number: __________________ †Warranty: Is this the only vendor able to complete factory-authorized warranty services on County owned equipment? If yes, provide the documentation verifying the warranty. †Geographic Territory: Is this vendor the only vendor authorized to sell this product/service in our region? If yes, provide documentation from the manufacturer confirming those claims. †Other Factors: Any other reason not listed above, explain below. Explain: How does this purchase meet the identified sole or single source criteria listed above? Cision US, Inc. provides a set of media monitoring and reporting services that is the Sole Source provider for the following: Cision Communications Cloud; Global Media Contact List; proprietary platform with marketing campaign tracking; unique list of media influencers with search functionality; Help a Reporter Out (HARO) service to assist journalists in building stories; PR Web for distributing newsworthy content to media; monitor on Online, AP, Print Lexus Nexis content; social media monitoring for Twitter, Facebook and YouTube; Share of Voice reporting; Automated e-mail alerts; on-demand report generation; unlimited keyword search and keywords. No other vendor sells these integrated products as a package that we have found. These services must be purchased directly from Cision and equal competitors for these same bundled services for media monitoring have not been found in the marketplace. ✔ ✔ 7.E.2 Packet Pg. 229 Attachment: FY20 Waiver Request 064 - Cision Media (Amended) (12024 : Cision Agreement) How was the decision made to use this vendor? Describe in detail if a formal standardization process was performed via Procurement or if there is a historical precedence established for the use of the product, please explain purchase and use history and the current level of County investment in the product. Explain why it is in the County’s best interest to use this product/service rather than issuing a competitive solicitation: What are the benefits from the continued use? Are there costs that would be incurred if a different vendor/product was used? What would occur if another brand/vendor was used? Explain how this pricing compares to other vendors/products and is it considered to be fair and reasonable: Provide information on historical use and whether pricing has increased/decreased. If sole source and no other product is available, provide the co st for addressing the needs via an alternate approach. Will this purchase obligate the County to future ancillary products or services? Either in terms of maintenance or standardization. †Yes †No If yes, explain what types: After extensive research on line and discussions with other tourism marketing organizations around the US, and with years of working with other companies that claimed they could do all of these necessary tasks we need to fulfill our strategic plan requirements, Cision was the only company that could deliver these packages in a bundled format. Cision US Inc. provides the complete package of media monitoring services and have done so for us for the past four years. They have built a large database of media outlets and regularly find and catalog and report to us any mentions of Collier County tourism efforts from all known sources. If we do not continue with Cision, we will need to begin at ground zero to rebuild that database of media, lose several of the bundled services such as HARO and social media mentions. To rebuild the database and to have to look for other sources for the lost services, would be time consuming and costly to the County in terms of lost months of reporting of PR coverage of Collier County and staff time to do this work ourselves. The cost for this complete package of media monitoring services is very reasonable. We are currently paying $11,000 annually for these services and no other company provides this complete package at any price. ✔ 7.E.2 Packet Pg. 230 Attachment: FY20 Waiver Request 064 - Cision Media (Amended) (12024 : Cision Agreement) Market research and market alternatives: When was the last time a market evaluation was performed to determine if either the technology or vendor offerings have changed? Based on the life expectancy of the product, when do you anticipate evaluating the market again? Please attach a detailed market evaluation report should the complexity, duration, and dollar amount of the purchase be a high risk to the County. It is a felony to knowingly and intentionally circumvent a competitive process for commodities or services by fraudulently specifying sole source to obtain a benefit for any person or to cause unlawful harm to another. Florida Statute 838.22(2). Requested by: Signature: Date: Division Director: Signature: Date: Department Head: Required if over $50,000 Signature: Date: Procurement Strategist: Signature: Date: Procurement Director: Or designee Signature: Date: For Procurement Use Only:  †Approved †Requesting Additional Information †Requires RFI/Intent to Sole Source †Rejected Procurement Comments: †Current FY Approval †Multi-Year Approval Start Date: ______________ End Date: __________ We researched companies that provide these media monitoring services in September of 2019 and talked to several other tourism marketing organizations within Florida and in neighboring states. We also consulted with our contracted PR firm in New York, Lou Hammond Group about what companies some of their other clients were using. The result of that research indicated that Cision is the one supplier of media monitoring services that offers these services tailored to destination marketing organizations like our CVB. Cision is the only supplier that offers a complete platform of all the monitoring services in print, broadcast on line and social media sources of publicity, and their level of detailed reporting was the most comprehensive and reliable of any other service any of these references had found. We feel confident that Cision is the one vendor of media monitoring services that can deliver exactly what we need to fulfill our reporting requirements to the TDC, BCC and to satisfy our County Internal Controls. Jack Wert Jack Wert Sara Schneeberger Catherine Bigelow 02/04/2020 09/30/2022 WertJack Digitally signed by WertJack Date: 2020.01.20 12:10:04 -05'00' WertJack Digitally signed by WertJack Date: 2020.01.20 12:10:26 -05'00' SchneebergerS ara Digitally signed by SchneebergerSara Date: 2020.02.04 11:07:20 -05'00' Cat Bigelow Digitally signed by Cat Bigelow DN: cn=Cat Bigelow, o=Collier County Government, ou=Procurement Services, email=catherinebigelow@colliergov.net, c=US Date: 2020.02.07 10:13:36 -05'00' ✔ ✔ BBBBBBBBB BBBBBBBBBB  $SSURYDOGDWHDPHQGHGWRPDWFKDJUHHPHQW66 Schneeberger Sara Digitally signed by SchneebergerSara Date: 2020.03.09 09:28:19 -04'00' 7.E.2 Packet Pg. 231 Attachment: FY20 Waiver Request 064 - Cision Media (Amended) (12024 : Cision Agreement) 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 10.A Item Summary: Marketing Partner Report Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/15/2020 2:16 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/15/2020 2:16 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/15/2020 2:16 PM Tourism Jack Wert Director Completed 06/15/2020 5:19 PM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:15 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:09 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 10.A Packet Pg. 232 Marketing Partner Reports June 2020 10.A.1 Packet Pg. 233 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) RESEARCH REPORT Research Data Services, Inc. 10.A.1 Packet Pg. 234 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) TDC June 2020 10.A.1 Packet Pg. 235 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) What We’ll Cover ●Research●Soft Messaging●Dine Out Paradise●Relaunch Campaign 10.A.1 Packet Pg. 236 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Research 10.A.1 Packet Pg. 237 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Perceived Safety ●Americans continue to report greater feelings of safety, with “outdoor recreation”and “taking a road trip”showing the biggest spikes. ●“Going shopping”has now also exceeded the first week of the survey, a strong indicator for Paradise Coast. 10.A.1 Packet Pg. 238 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Millennials “Younger travelers will very likely be key to many destinations’ and travel providers’ recovery.” -Destination Analysts (week of 5/25) Millennials were born between 1981 and 1996 and are currently 24-39 years old.*●Millennials have interest in traveling in the next 3 months with discounts offered by providers.●Nearly 40% of Millennial travelers report that they will make travel a high or extremely high priority.○That is double the number of Boomers who said the same.●Millennials plan on spending $3,000 on leisure travel in the next 3 months -$1,000 more than Boomers plan to spend.●Millennials are showing a rise in openness to travel messaging *Pew Research Millennial Definition 10.A.1 Packet Pg. 239 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Florida Road Trips ●Latest data shows road trips in Florida up 64% from February 2020 pre-virus●Up 18% from previous week 10.A.1 Packet Pg. 240 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Meetings Soft Messaging 10.A.1 Packet Pg. 241 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10 10.A.1 Packet Pg. 242 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) May Meetings eScape March’s Meetings Email with Soft Messaging Video had exceptional performance Owned Database●Open Rate on owned list is highest we’ve seen in past 18 months●5x above average clicks Paid List●Open rate 20.4%, 2.2% above avg open rate of 18.2%●2,571 total clicks, almost double the number of average clicks we’ve seen in FY20●347 video views 10.A.1 Packet Pg. 243 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Soft Messaging -Meetings and Sports Dates: 4/27 through 7/5 Targeting: ●Job Title Targeting -titles such as Event Planner, Meeting Planner, Association Executive, Sports Commissioner, Tournament Director, etc.●Skills Targeting -skills such as event planning, corporate events, meeting planning, association management, sports planning, Certified Meeting Professional, etc.●Company Targeting -companies including Helms-Briscoe, Maritz Global, HPN Global, American Express Meetings & Events, etc.●Retargeting -visitors to www.MeetinParadise.com Results to Date:(5 weeks)●14,369 video views with 2,160 video completions●A 14.76% Video Completion Rate. ●A very strong CTR -2.39% for Sports and 3.19% for meetings○Well above the average of 0.39% In effort to continue that important personal connection the destination has with meetings and sports planners, we are pushing that soft messaging video through email and LinkedIn, which is one of the most important social tools for planners, with hundreds of meeting planner groups where they share topics and trends and follow thought leaders. 10.A.1 Packet Pg. 244 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Dine Out Paradise 10.A.1 Packet Pg. 245 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) #DineOutParadise As Florida began to ease COVID-19 restrictions, on May 4th, restaurants in Phase 1 were allowed to reopen at just 25% capacity for indoor seating and outdoor seating with six feet distancing. That has since been increased to 50% capacity, but still leaves Collier County restaurants in a challenging time. In an effort to help local restaurateurs, the CVB launched a first-time-ever local campaign to promote take out and dine-in to Collier County residents. This campaign included 3 elements and is running May 18th through June 7th:●Local Television●Paid Facebook/Instagram●Organic Facebook/Instagram/Twitter 10.A.1 Packet Pg. 246 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 15 10.A.1 Packet Pg. 247 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) #DineOutParadise -Local Television Local TV Stations ●WBBH NBC■Spots ran in Today Show, Today Show Third Hour, and Hoda and Jenna from 7am-11am●WZVN ABC■Spots ran in Good Morning America from 7am-9am●Stations agreed to run a bonus matching schedule at no-charge●Approximately 60 total spots will run during the 3 week campaign, reaching an estimated 350,000 impressions 10.A.1 Packet Pg. 248 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) #DineOutParadise -Paid Social Tactics This campaign was delivered through Facebook/Instagram feeds and stories to adults 25-64 with interests in food and dining within Collier County. Results●Impressions: 108,507●Video Plays: 81,881●Video Completions: 33,638●Post Engagement: 72,771●Video Completion Rate: 41.8%●Link Clicks: 179 10.A.1 Packet Pg. 249 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) #DineOutParadise -Organic Social Instagram●Impressions: 3,318●Engagements: 181●Engagement rate: 5.5% Facebook●Impressions: 8,236●Engagements: 378●Engagement rate: 4.6% Twitter●Impressions: 4,813●Engagements: 94●Engagement rate: 2.0% 10.A.1 Packet Pg. 250 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Phase 2 Campaign 10.A.1 Packet Pg. 251 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Phase 2 Campaign Approach Markets Focus on Florida and key GA markets with high propensity for repeat visitation and/or longer length of stay Timing●7/6 through 9/13 Strategy We know that as travel begins again, there will be different levels of comfort in returning to travel. With that in mind, we recommend a two-pronged approach to capture two sets of travel intenders:●RESILIENT TRAVELER -those quick adopters who will actively consider travel more immediately○Focus on lower funnel media that will reach people in-market for travel now●RELUCTANT TRAVELER -those who will slowly and tentatively start to consider travel again○Focus on inspirational-and informational-based media to reach those who need more reassurance about traveling to the destination ●Tallahassee●Savannah●Atlanta (only Buckhead and top HHI suburbs) ●Orlando●Tampa/St. Pete●Jacksonville●Gainesville 10.A.1 Packet Pg. 252 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Thank you 10.A.1 Packet Pg. 253 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) National Public Relations Update TDC Meeting Services conducted from May 10 –June 10 10.A.1 Packet Pg. 254 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Media Highlights LHG PR EFFORTS – May 10 – June 10 Media Impressions: 40,516,832 Media Value: $291,601 Moving into Phase 2 of our reopening plan, we have begun increased outreach within our regional and in- state media list. 10.A.1 Packet Pg. 255 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 24 Recommend (Print) May 2020 Circulation: 48,311 Media Value: $14,280 As a result of: Interview Coordination Media Highlights 10.A.1 Packet Pg. 256 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 25 Recommend (Online) May 9, 2020 UMV: 35,250 Media Value: $235 As a result of: Interview Coordination Media Highlights 10.A.1 Packet Pg. 257 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 26 Style Blueprint May 11, 2020 UMV: 128,250 Media Value: $2,565 As a result of: Proactive Pitching Media Highlights 10.A.1 Packet Pg. 258 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 27 WTOP News May 11, 2020 UMV: 1,275,501 Media Value: $8,503 As a result of: Proactive Pitching Media Highlights 10.A.1 Packet Pg. 259 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 28 U.S. News & World Report May 11, 2020 UMV: 19,514,760 Media Value: $133,009 As a result of: Proactive Pitching Media Highlights 10.A.1 Packet Pg. 260 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 29 U.S. News & World Report May 26, 2020 UMV: 19,514,760 Media Value: $133,009 As a result of: Proactive Pitching Media Highlights 10.A.1 Packet Pg. 261 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) TARGETING JULY/AUGUST VISITS •With new guidelines and much of the state reopening, LHG and Client have agreed to begin targeting in-state media to welcome to the destination. •LHG has developed a media list of potential targets to send invites to. •LHG has also contacted numerous destination hotels to gauge whether or not they are ready to welcome/host media this summer. Media Visits 10.A.1 Packet Pg. 262 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) COVID-19 Crisis Communications CORONAVIRUS SPECIAL EDITION, PARADISE COASTLINES •LHG drafted and deployed weekly special edition of newsletter inclusive of COVID-19 updates, closures and other relevant news. •LHG and Client conducted a Zoom webinar on June 3 to substitute for weekly newsletter. CORONAVIRUS WEEKLY CONFERENCE CALLS •Client, LHG and Paradise Advertising team participated in weekly calls to go over any new updates in destination related to COVID-19. RECOVERY PLAN •LHG moving into Phase 2 of strategic three-phase plan. Phase 2 comprises of preparing for return to travel and looking at media to invite to destination. 10.A.1 Packet Pg. 263 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Projects PARTNER UPDATE WEBINAR •LHG, Client and county executives conducted webinar as substitute for weekly CoastLines newsletter in order to provide partners with relevant destination updates. •C. Topkin participated on behalf of LHG in panel to share major PR updates and strategies. •In total, more than 80 hospitality partners participated in the webinar. 10.A.1 Packet Pg. 264 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Projects (cont.) VISIT FLORIDA CO-OP PROGRAMS WEBINAR •LHG participated in webinar comprising of VISIT FLORIDA’S messaging campaigns and co-op programs. •Messaging is made up of two different campaigns: domestic and in-state. •LHG keeping in touch with appropriate VISIT FLORIDA contacts to get a better sense of relevant PR offerings. 10.A.1 Packet Pg. 265 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Media Outreach -Sampling PRESS RELEASE: BEACHES REOPENING •LHG distributed press release advising revised hours and guidelines for all county beaches. •Release was sent to regional and local outlets throughout the state. REACTIVE PITCH: NEW YORK TIMES •LHG submitted information and data from Paddle Marco to writer, Elaine Glusac. •Lead sought details on whether tour companies are seeing increased interest during pandemic. HOT TIP: STAYCATION DEALS •LHG put together a hot tip that was sent out to local partners seeking new hotel deals, offerings. 10.A.1 Packet Pg. 266 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Media Outreach -Sampling PRESS RELEASE: STAYCATIONS PITCH: STAYCATION DEALS PITCH: VISIT FLORIDA OUTREACH: GARDEN & GUN’S MADE IN THE SOUTH AWARDS INTERVIEW: BEYOND YOUR BACKYARD NOW 10.A.1 Packet Pg. 267 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Thank you! Proud to be your Partner in Paradise! 10.A.1 Packet Pg. 268 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Paradise Advertising Digital & Social Media 10.A.1 Packet Pg. 269 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Search 0 AVG.CPC Last Month (May)c $0.54 ▼27 % Previous: $0.74 May 1 3 5 7 9 11 13 21 23 25 27 29 May 31 120,000 90,000 60,000 30,000 0 15 Impressions 17 19 Previous (Apr) IMPRESSIONS Last Month (May)c 953.2k ▼7 % Previous:1,019.8k Clicks Previous (Apr) CLICKS Last Month (May)c 10,776 ▲52 % Previous:7,083 540 CAMPAIGNS OVERVIEW Last Month (May)c NAME IMPR. CTR CONSUMER LEISURE 2020 - 0767 86,595 3.53 2 Weddings 0803 22,264 1.2 4 420 3 Inspirational 0767 508k 1.0 7 300 4 Leisure Golf 0800 336.3k 0.6 180 5 Meetings & Sports Planners 0807 0 0 60 6 LGBTQ 0825 0 0 IMPRESSION HEAT MAP Last Month (May) Fri Sat Sun Mon Tue Wed Thu No value 13,823 64,695 953.2k Total Inspirati onal 0767 53.3% Leisure Golf 0800 35.3% CONSUMER LEISURE.. 9.1% Weddings 0803 2.3% IMPRESSION BY CAMPAIGN Last Month (May) Paid Search -Google Jun 10, 2020 at 05:18 PMK 10.A.1 Packet Pg. 270 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) $ 76. 5k Jun Jul Apr May Jun $ 0 $175k $350k $525k $700k Aug Sep Oct Nov My custom metric Dec Jan Feb Mar Previous period (2018 -2019) TOTAL MEDIA SPEND Last 12 Months (2019 -2020) c 34M TOTA L MEDIA IMPRESSIONS Last 12 88 7.4 k Month s (201 9 -2020 )c 25.5M 17M 8.5M 0 Ju n J u Aug O c Nov Jan Feb Mar Apr May In May,the focus was on our Soft Messaging video campaign,for which our goal was completed video views, not click-through. The overall VCR (Video Completion Rate)for May was 94%,up 2 percentage points from the previousmonth,strong performance for a :30 video. With the majority of the inventory on the TV screen,on Hulu and other streaming platforms,we expect to see >96% Video Completion Rates with that tactic. We exceeded that goal with an astounding 99%VCR. The media partner with the highest VCR was Hulu with a 99.2%VCR.However,all other vendors also performed well,with both Scripps and VideoAmp delivering a 98%+VCR. Our second screen targeting vendor,Samba,which was served on people's mobile phones as they were watching Netcix or other streaming platforms,delivered a strong 82%VCR. NOTE FROM JUN 8 6:38 PM Total Clicks Last Month 1,000 TOTAL CLICKS Last Month c DIGITAL MEDIA CTR Last Month LastMonth 0.11% Digital Media Performance Jun 9,2020 at 03:16 PMK 10.A.1 Packet Pg. 271 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) May 1 4 7 10 25 28 May 31 20,000 27,500 35,000 42,500 50,000 13 16 Impressions (QB) 19 22 Previous (Apr) IMPRESSIONS Last Month (May)c 1.15M ▲86 % Previous:0.62M May 1 19 May 31 8,000 12,000 16,000 20,000 24,000 7 13 Post Engagement (QB) 25 Previous (Apr) POST ENGAGEMENT Last Month (May)c 541.9k ▲118 % Previous:248.7k In the month of May,we continued running the Evergreen campaign while utilizing soft messaging and also began the #DineOutParadise campaign. During the month of May, we saw an 86%% increase in Impressions, totaling 1.15 million impressions.We also saw a 118%increase in Post Engagement, totaling 541,900 engagements. The CTRs are only at a 0.2% and 0.01%because we are not optimizing for link clicks to a website. Instead, we are optimizing for engagement to eventually retarget these engaged users when our campaigns are back up to speed. Campaign CCT 0766 Soft Messaging April Engagement (23844485707340191) Last Month Δ 96 ▼75% CCT 0537 Dine in Paradise Video Views (23844668289940191) 94 LINK CLICKS BY CAMPAIGN Last Month c ΔCampaign CCT 0537 Dine in Paradise Video Views (23844668289940191) LastMonth 0.20% CCT 0766 Soft Messaging April Engagement (2384448570734 0191) 0.01% ▼86% CTR (LINK CLICK-THROUGH RATE) BY CAMP… Last Month c Campaign CCT 0766 Soft Messaging April Engagement (23844485707340191) Last Month Δ 46 ▲92% CCT 0537 Dine in Paradise Video Views (23844668289940191) 0 POST COMMENTS BY CAMPAIGN Last Month c Campaign CCT 0766 Soft Messaging April Engagement (23844485707340191) Last Month Δ 144 ▼34% CCT 0537 Dine in Paradise Video Views (23844668289940191) 0 POST SHARES BY CAMPAIGN Last Month c Facebook Ads Jun 10,2020 at 05:24 PMK 10.A.1 Packet Pg. 272 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) We did see an increase in analytics for May versus the year prior,with a 5.22%increase in Users, 5.46% increase in New Users, 8.30% increase in Sessions,and a 9.46%decrease in Bounce Rate. TO P SO UR CE S/ ME DI U MS Last Month c Source Last Month Δ google /organic 71,303 google /cpc 10,551 (direct) /(none)8,536 visitflorida.com /referral 4,537 ▲ 1 1 1 % Website Campaign Tra c 10.A.1 Packet Pg. 273 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) TOURIST TAX COLLECTIONS Collier County Tax Collector 10.A.1 Packet Pg. 274 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10.A.1 Packet Pg. 275 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10.A.1 Packet Pg. 276 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10.A.1 Packet Pg. 277 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10.A.1 Packet Pg. 278 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) WEB SITE ANALYTICS Miles Partners, Inc. 10.A.1 Packet Pg. 279 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) EXECUTIVE SUMMARY Traffic by Medium May 2020 Coinciding with the ease of distancing measures statewide, traffic was up substantially MoM in May –and up slightly YoY. The site had 110,652 visits, an increase of nearly 66% MoM and 8% YoY. Pageviews rose nearly 94% MoM and 3% YoY. Both the sitewide and homepage bounce rates dropped, while the average session duration went up. Organic traffic (+26% YoY) was by far the largest medium and helped offset a drop in campaign traffic (-38% YoY). The most-viewed page was the Coronavirus Info page, but six of the top 10 pages were related to beaches or lodging. All but one of the SITs saw a YoY drop in May; hotel listings rose 20%. However, all SITs saw significant gains MoM. eNews and COVID-19 event fly-ins once again had exceptionally strong click-through rates. 10.A.1 Packet Pg. 280 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) TOTAL SITE TRAFFIC, PAGEVIEWS & ENGAGEMENT Performance (YOY) o Total Visits: 110,652 8% o Total Unique Visitors: 91,913 5% o Total Pageviews: 185,565 3% o Average Time on Site: 1:22 4% o Overall Bounce Rate (BR): 58% 10% o Homepage Bounce Rate: 48% 22% 10.A.1 Packet Pg. 281 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o Total Visits: 582,252 7% o Total Unique Visitors: 479,130 8% o Total Pageviews: 959,432 15% o Average Time on Site: 1:14 8% o Overall Bounce Rate (BR): 63% 1% o Homepage Bounce Rate: 62% 1% YEAR-TO-DATE SNAPSHOT Performance (Year to Date) 10.A.1 Packet Pg. 282 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) SIGNALS OF INTENT TO TRAVEL (SITS) o Guide Orders: 394 27% o E-Guide Views: 125 34% o E-Newsletter Sign Ups: 198 3% o Hotel Listing Views: 3,647 20% o Deals Page Views: 1,414 52% Goal Completions (YOY) 10.A.1 Packet Pg. 283 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) BOOK DIRECT PERFORMANCE o BookDirect Widget Searches: 4,546 2,131 o BookDirect Click-Thrus (Referrals to Properties):19,428 945 o Average Time Spent on Results Page (All Devices): 3.4 min .9 min o Bounce Rate (BR): 55% 67% o Search-to-Referral Ratio: Overall:427% 44% Desktop:964% 131% Mobile:20% 26% NOTE: In May, bot traffic was artificially inflating the number of click-thrus (referrals). Book Direct has resolved the issue as of June 4. Activity & Engagement (YOY)MAY 2020 MAY 2019 10.A.1 Packet Pg. 284 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) MOBILE, TOP PAGES & GEO MARKETS o Mobile Traffic: 70% of total traffic, including tablets o Most Viewed Pages: (1) Coronavirus Information page, (2) City of Naples beach update page, (3) Beach Conditions page, (4) Homepage, (5) “Lodgings” page (Hotels & Rentals landing page) o Top State Markets: Florida, Illinois, New York, Georgia, New Jersey o Top City Markets:Miami-Ft. Lauderdale, Naples-Ft. Myers, Tampa-St. Pete, NYC, Chicago o International Sites (YOY Comparison): •GERMAN: Visits (646) down 62%, time on site (1:00) down 16%, BR (65%) down 6% •PORTUGUESE: Visits (173) down 57%, time on site (2:38) up 81%, BR (69%) up 11% •SPANISH LANDING PAGE: Pageviews (175) down 3% 10.A.1 Packet Pg. 285 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) CORONAVIRUS INFORMATION PAGE ç ç ç ç Performance (May only) o Total Pageviews: 52,480 o Total Unique Pageviews: 44,660 o Entrances: 42,007 o Average Time on Page: 2:06 o Page Bounce Rate (BR): 54% o Primary Source: Organic (43,444) 10.A.1 Packet Pg. 286 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) PARADISE IN PLACE PAGE ç Performance (May only) ç o Total Pageviews: 2,000 o Total Unique Pageviews: 1,732 o Entrances:1,541 ç ç o Average Time on Page: 4:09 o Page Bounce Rate (BR): 53% o Primary Source: Referral (887) 10.A.1 Packet Pg. 287 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) ORGANIC TRAFFIC o Organic was the largest source of traffic in May, making up 67% of all traffic and driving 73,726 visits o Compared to 58,614 visits in May 2019, organic traffic was up 26% YOY o The organic bounce rate was 54%, which was the lowest bounce rate of the four traffic mediums 10.A.1 Packet Pg. 288 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) PERSONALIZED WEBSITE CONTENT 10.A.1 Packet Pg. 289 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o Total Impressions:45.6K o Total Clicks: 3.5K o CTR: 7.36% PERSONALIZED CONTENT April Activity 10.A.1 Packet Pg. 290 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o Drive Market (FL, GA, SC) o Impressions: 3,022 o CTR: 0.73% o Drive Market (ATL ) o Impressions: 202 o CTR: 0% PERSONALIZED CONTENT o Local Market o Impressions: 1,311 o CTR: 0.69% 10.A.1 Packet Pg. 291 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o NYC o Impressions: 455 o CTR: 0.44% o Midwest General o Impressions: 369 o CTR: 0.81% PERSONALIZED CONTENT o Northeast General o Impressions: 862 o CTR: 0.23% 10.A.1 Packet Pg. 292 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o Default/US o Impressions: 2,536 o CTR: 1.18% PERSONALIZED CONTENT o Fly Market (Chicago) o Impressions: 267 o CTR: 0.75% 10.A.1 Packet Pg. 293 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o International –Germany o Impressions: 52 o CTR: 3.85% o International –Brazil o Impressions: 25 o CTR: 4% PERSONALIZED CONTENT o International –UK o Impressions: 135 o CTR: 1.48% 10.A.1 Packet Pg. 294 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) o Impressions:34,921 o Clicks: 3,040 o CTR: 8.71% PERSONALIZED CONTENT Fly In: E-News Promo 10.A.1 Packet Pg. 295 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) PERSONALIZED CONTENT o Impressions:2,238 o Clicks: 369 o CTR: 16.49% Fly In: COVID-19 Events 10.A.1 Packet Pg. 296 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) PERSONALIZED CONTENT Pages Per Visit o Didn’t see PC: 1.2 o Saw PC: 2.7 60% o Clicked PC: 4.2 152% PC = Personalized Content Average Time Spent o Didn’t see PC: 0:38 o Saw PC: 2:51 106% o Clicked PC: 3:52 181% Bounce Rate o Didn’t see PC: 75% o Saw PC: 25% 58% o Clicked PC: N/A April Engagement 10.A.1 Packet Pg. 297 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) RECOMMENDATIONS & KEY INSIGHTS ●To continue driving organic traffic and engagement, we recommend creating deeper content on narrow topics that align with high-opportunity search terms (below). Each topic below could be the focus of an optimized editorial page: SEARCH VOLUME (monthly)CURRENT PAGE RANK ●Nature parks near me 14,800 N/A ●Ten Thousand Islands 1,600 10 ●Naples parks 1,300 N/A ●Collier-Seminole State Park 880 15 ●Secluded places near me 880 N/A ●Fakahatchee Strand Preserve State Park 720 N/A ●Coastland Center 590 20 *Arrivalist Point of Interest 10.A.1 Packet Pg. 298 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) ON LINE HOTEL BOOKING SERVICES Book Direct-JackRabbit Systems 10.A.1 Packet Pg. 299 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10.A.1 Packet Pg. 300 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Brazil Social Digital Report Zebra 10.A.1 Packet Pg. 301 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) DASHBOARD ITENS PUBLISHED Zebra Manangement -39 -13 TOTAL TOTAL 25,331 2,264 19 Overall MENTIONED ITENS 73 POSITIVE NEUTRAL NEGATIVE 0 73 0 10.A.1 Packet Pg. 302 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) FACEBOOK General Information Make more posts with Photo! His posts with Photo reached an average of 8,865 people and had an average of 962 interactions. Post reach3,781 Clicks1,062 INSTAGRAM General Information Post Likes3,356 Make more posts with Photo! His posts with Photo reached an average of 200 people and had an average of 500 interactions. 10.A.1 Packet Pg. 303 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Best post FACEBOOK Este post alcançou 14.452 pessoas e teve um total de 2.255 interaçıes, tendo uma taxa de engajamento de 15,60%. 10.A.1 Packet Pg. 304 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) Best post INSTAGRAM Este post recebeu 1.031 interaçıes, o que representa 40,96% do seu total de interaçıes do período. 10.A.1 Packet Pg. 305 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) INVESTIMENT Period Analyzed 01.April-30.April Amount Facebook Ads: R$ 370,00 Instagram Ads: R$147,91 Total: R$443,91 10.A.1 Packet Pg. 306 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) FACEBOOK ADS 10.A.1 Packet Pg. 307 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) REAC H Period Analyzed 01.April-30.April 27.368 The total reach of people who were impacted by the posts. 10.A.1 Packet Pg. 308 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) POST WITH MORE ENGAGEMENT OVERALL ENGAGEMENT RESULTS IMPRE SSIO N S 59.029 CPCC TR 6,48%R$0,12 ENGAGEMENT ENGAGEMENT 5.651 C L ICK S 3.827 10.A.1 Packet Pg. 309 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) GENERAL COMMENTS FACEBOOK ADS HAD 3.827 CLICKS AND 59.029 IMPRESSIONS DURING THE PERIOD (TIMES THE AD WAS SHOWN ON THE SOCIAL NETWORK). THE CTR OF THE PERIOD WAS 6,48%. IN THE PERIOD ANALYZED, THE INVESTMENT WAS R$ 443,91 AND THE COST PER CLICK (CPC) WAS R$0,12. 27.368 PEOPLE RECEIVED AD IMPRESSIONS (REACH) AND FREQUENCY WAS 2,16 WHICH IS THE AVERAGE NUMBER OF TIMES ADS WERE VIEWED BY THE SAME PERSON. IN APRIL, WE DECREASED THE POST NUMBER DUE TO THE COVID-19 PANDEMIC, EVEN WITH LESS POST, WE HAD GREAT ENGAGEMENTS IN PUBLICATIONS. TO CONTINUE WITH A GOOD PERFOMANCE, WE EMPHASIZE THAT THE PAYMENTS UP TO DATE, SO AS NOT TO COMPROMISE THE PERFORMANCE OF THE POSTS. 10.A.1 Packet Pg. 310 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) THANK YOU Questions? 10.A.1 Packet Pg. 311 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 10.A.1 Packet Pg. 312 Attachment: MARKETING PARTNER RPT June TDC (12662 : Marketing Partner Report) 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 11.A Item Summary: Tourism Staff Reports Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/15/2020 9:21 AM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/15/2020 9:21 AM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/15/2020 9:22 AM Tourism Jack Wert Director Completed 06/15/2020 9:32 AM Corporate Business Operations Sean Callahan Executive Director Completed 06/16/2020 11:14 AM County Attorney's Office Colleen Greene Attorney Review Completed 06/16/2020 3:00 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 11.A Packet Pg. 313 DIRECTOR ACTIVITIES- Jack Wert- May- June 2020 PERIOD AT A GLANCE 2020 2019 Number of Advocacy Contacts 4 4 Number of Trade Show/Conferences 0 2 Number of Tourism Industry/Inter Div. 6 9 Number of PR Interviews/Communications 16 6 3 Advocacy • Collier Chapter - Florida Restaurant & Hotel Association Board Meeting • Collier County Corporate Business Meeting • Destinations International Advocacy Committee Meetings • Gulf Coast Regional CVB Conference Call on Coronavirus response plans Trade Shows/Tourism Industry Conferences • No Trade Shows or Conferences this period Tourism Industry & Intra-Division Meetings • Meetings with Arts Culture and Recreation Task Force • Virtual Meeting with Partners on COVID Recovery plan • Parks & Recreation Sports Event Review • Tourism Division Staff Meeting • CDME Education Committee Meeting • COVID-19 Update Meetings with Brazil, UK and Europe reps on recovery planning Public Relations/Communications • Media interviews on tourism issues: WINK; NBC-2; ABC-9; Naples News, Bob Harden • Conference calls with Lou Hammond Group and Paradise Advertising on Coronavirus response • Conference Calls with US Travel Assoc, Florida Restaurant & Lodging Assoc; Destinations International, Destinations Florida, State ESF -18, Florida Sports and Collier Emergency Management on COVID Promotional Activities/Special Events • FBU event progress report meeting Promotional Activities/Special Events 1 11.A.1 Packet Pg. 314 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) GROUP MEETING SALES REPORT Debi DeBenedetto – Group Sales & Marketing Manager May 1, 2020 – May 31, 2020 2019 2020 Number of Meeting Planner Contacts 118 164 Number of RFP leads sent to hotel partners 46 12 – potential spend $14 Million potential room nights 13,200 Number of Groups booked 5 1 rebooking RFPE from 2020 cancels Total Room Nights/Econ. Impact for Period booked 4031 and $2.5 million direct spend $1,137,470.61 direct spend and 2411 room nights Number of RFP Enhancement (RFPE) Requests 2 0 Number of RFPE’s to Contract 2 1 rebooking above Site Visits & FAM’S 4 3 Assisted sites pending Number of Shows Attended 2 MICE & HPN ConferenceDirect virtual and virtual spa event with Midwest reps - WILMI Sales Activities this Period • Monitor cancelled shows and pending shows. Cancels have slowed down and so have lost but Rfp’s are slow to come in. • Show your Badge program solicitation continues. We extended this program to Dec 15, 2021 and will solicit this upcoming. Training reminders sent out. We have 25 participating so far. • Wellness – we continue to post wellness events to website. We are not sponsoring any events. • All internal controls completed. • I have stepped down from the Blue Zones committee. My goal was to get hotels on board but with the current environment they have other priorities, so this is not a good use of time. • Proof ads and newsletter going out this month. • Various webinars HPN, Cvent, Idss, Questex 2- day educational conference virtual. • WILMI event had 16 appointments in 4 hours and great contacts with the right planners. Follow up on all 58 • Conference Direct held a virtual Annual Partner meeting. Attended for two days and had 16 scheduled appointments and met with 12 planners and networked in group events and attended the General session. Tradeshow report and follow up complete. • Home office keeping time sheet • Assisting Midwest team with list of planners to invite to the event. Got Blue Zones as a speaker for education for this event. This was hugely successful with 52 RSVP and 28 people attending this live virtual event hosted by Debi and Synergy Connect with presentation and Spa Facial. They loved it. • Assisting Midwest team with Synergy Connect to plan the next virtual live event with Miss Naples virtual sailing tour. • Marketing through emails and communication the new Meetings Video • Communications with local hotel Directors of Sales & Marketing (DOSM) • Updates and reading industry news and articles. 11.A.1 Packet Pg. 315 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) TRAVEL INDUSTRY & LEISURE MARKET SALES REPORT Claudia Cianfero – Travel Industry Sales Manager May 11 – June 10, 2020 PERIOD AT A GLANCE 2019 2020 Number of Travel Agent Contacts 144 0 Number of Tour Operator Contacts 2 0 Number of FAM’s/Site Visits 0 0 Number Trade Shows Attended 2 0 Sales Missions 1 0 EVENTS RECAP: The following events were affected by the Pandemic: ILTM was postponed to 2021 IPW was postponed to 2021 Webinars and Meetings: ASTA weekly Zoom Meetings: This is the South Florida Chapter that updates its membership once a week on crisis management, CVB updates, Airline and Cruise Line updates. Connect weekly Zoom Meetings: Connect Travel hosts weekly webinars with tour operators from the United States, Canada and International companies. Most discussions are about opening back up. All in agreement that domestic local will begin to come back followed by domestic, then International 2021 and finally meetings. 6/3/2020 Partner Zoom Meeting: Update on welcoming travelers back to Florida’s Paradise Coast 5/27/2020 American Traveler Trends Virtual Forum – Discussions included marketing during the new travel climate. Panelists included: Roger Dow, Peter Greenberg, Samantha Brown, Andrew McCarthy West Coast of Florida Coalition Update: • June 9 the first of the webinars with the tour operator AERO Tur in Argentina took place. Tampa and St. Pete presented. June 11 will be Fort Myers followed by Naples. The last webinar will be all four CVBs presenting on June 23. We are reaching 200+ travel agents and media. • Shared the second Spanish 30 second video with the Argentinean tour operator Mediterraneo. She posted on her social channels and website. 11.A.1 Packet Pg. 316 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) PERIOD AT A GLANCE 2019 2020 Number of Travel Agent 20 0 Number of FAM’s/Site Vi i 1 0 Number of Meeting Planners 0 Number Trade Shows 1 0 Number of RFP’s Received 1 2 Specialty Markets Michelle Pirre - Sales Assistant 5/10/2020-6/10/2020 Specialty Markets Due to the COVID-19 crisis, all travel and related trade shows were cancelled, so there are no activities to report. LGBTQ Travel Worked together with CVB Director and Paradise Advertising to restructure marketing efforts to the LGBTQ market. The following was decided: Paradise Coast’s LGBTQ guide insert program – This is a guide insert created by Paradise to be put into top LGBTQ publications in our target markets. Printing costs will be covered in this fiscal year, and the media will be split between FY20 and FY21 to adapt to the current travel conditions as below. Fiscal Year 2020 - all inserts between 8/28 and 9/11 Watermark - Tampa/Orlando; Georgia Voice; Rainbow Times- Boston; Lavender – Minneapolis; Out in St. Louis Fiscal Year 2021 - all inserts between 10/20 and 11/11 Windy City Times – Chicago; Gay City News – NYC; Wash Blade – DC; Baltimore OUTLoud New Project: The CVB is in the process of gathering a list of minority owned business’s pertaining to the tourism and hospitality industry in the destination. A list will be created to be used for any conference groups or leisure travelers seeking this information. The CVB will also add each business on our website under their perspective categories, e.g. dining, shopping, attractions, wedding services etc. Destination Weddings According to weddingpro.com two thirds of engaged couples are actively planning their weddings without reducing the budget or destination. You can see the article here https://www.weddingpro.com/blog/two- thirds-of-engaged-couples-are-actively-planning/ It has been reported from Paradise Adv. that our banner ads are doing very well, and the campaign will be running through the end of July. The CVB did receive 2 RFP’s for weddings this month and several emails requesting info as a result of banner ads. 11.A.1 Packet Pg. 317 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Administrative Idss Cleanup project- Duplicate accounts completed, 6160 dupe accounts purged along with 5484 duplicate contacts Continuing database clean up – correcting account type tagging, reviewing mailing lists, purging bouncebacks Meetings attended: • Attended 2020 American Traveler Trends Forum – Virtual Meeting discussions included marketing during the new travel climate. • Attended Paradise Coast Welcoming Travelers Back – presentation showing partners the CVB plan for welcoming guests back to the destination • IGLTA Women in Business – Discussions on best practices and recovery after COVID – 19 • IGLTA DMO’s – Discussions on best practices and recovery after COVID-19 Meetings Planning: Assisting with group sales virtual experience aboard Miss Naples – June 29th CVB Annual Marketing Summit – TBD July 11.A.1 Packet Pg. 318 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) May Update Sports Events & Activities-Nikki King Due to the COVID-19 crisis, the CVB had one planned event cancel in May. Event Name Outcome Dates Reschedule Direct Eco Impact Lost Est Room Nights Lost Est Bed Tax Lost Soccer Skills Memorial Day Soccer Cup Cancelled May 29-31 No $412,028 600 $4,500 Development Activities this Period – Nikki King • Weekly meetings with Parks & Rec to discuss upcoming events • Prepared executive summary and monthly report for TDC meeting • Vetted Sept and Oct event Applications • Completed all Collier University trainings for April • Completed Internal Controls for April • FBU -Skype meeting to discuss Top Gun logistics • Covid-19 update-Skype weekly meetings with the Sports Marketing Team • Covid-19 update-Weekly Zoom meeting with other Florida Sports Commissions • Weekly SFI/CVB marketing calls- Welcome Bash and VIP events • Pro Watercross follow up- Ramping up for 2020 event • Processed Purchase Orders, Invoices and Backup for Pro Watercross and FBU • Webinar-How Event Planners are Managing through the Crisis • Webinar-Covid 19 and Youth Sports-The Path Forward • Training-Event Impact Calculator • Powerboat meeting- 2021 potential event • Skpe call with Lee and Charlotte County Sports Teams-Covid 19 11.A.1 Packet Pg. 319 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) 11.A.1 Packet Pg. 320 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) PUBLIC RELATIONS & COMMUNICATIONS REPORT PERIOD AT A GLANCE MAY 2020 Number of Media Contacts from CVB PR MAY 2020 – 290 MAY 2019 – 341 MAY Number of Journalists/Influencers Hosted MAY 2020 – 0 MAY 2019 – 4 We were unable to host any journalists or influencers in the destination due to COVID-19. News Releases MAY 2020 – 4 MAY 2019 – 4 MAY 1) Inspirational Stories and Uplifting News Throughout Collier County 2) CONDE NAST TRAVELER ANNOUNCES READERS’ CHOICE AWARDS NOMINEES 3) Southwest Florida Hotels and Resorts Welcome Back Guests With Special Offers 4) COLLIER COUNTY AND AREA CITYBEACHES REOPEN WITH REVISED RESTRICTIONS Publicity Highlights MAY 2020 1) Michele Herrmann included details on our beach cams as a result of providing her with the appropriate information and links. Published on Budget Travel, the article is entitled, “Spending Some Time on The Sand Through Watching These Beach Web Cams.” https://www.budgettravel.com/article/spending- some-time-on-the-sand-through-watching-these- beach-web-cams UMV: 80,070 Media Value: $1,601 2) As a result of our proactive pitching efforts surrounding the “Paradise in Place” campaign, the campaign’s promotional 30- second video and short descriptions on our virtual experiences were published to Style Blueprint. Thank you to the Paradise Adv team for supplying us with the assets. https://styleblueprint.com/everyday/virtual- vacation-naples-fl/ UMV: 128,250 Media Value: $2,565 3) As a result of pitching Keewaydin Island as a top dog-friendly beach to writer, Gwen Pratesi, she included the island in her article entitled, “The 18 Best Dog-Friendly Beaches in the U.S.,” which was published to U.S. News & World Report. Details on Keewaydin can be found on slide 16 https://travel.usnews.com/gallery/the-18-best- dog-friendly-beaches-in-the-us?slide=16 11.A.1 Packet Pg. 321 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) ACTIVITIES: • CRISIS COMMUNICATIONS • Daily monitoring of COVID-19 situation, updates to partners through newsletters • Participate in crisis management calls with EOD Monday, Thursday weekly. • Participate in weekly call on COVID 19 with PR agency and advertising agency • Edit COVID 19 weekly newsletter • Research and edit press releases • MEDIA RELATIONS/UPCOMING MEDIA VISITS: • Work with numerous journalists and PR for photo and information requests • Working with LHG for recovery plan to invite journalist and influencers when coast is clear • NEWS MONTORING: • Cision training and revision of tracking • Create cision report for invoicing • Daily monitoring of Cision publicity results, make needed additions, deletions UMV: 19,951,440 Media Value: $399,029 4) Gwen Pratesi’s article surrounding dog- friendly beaches seen on U.S. News & World Report has syndicated to WTOP News. WTOP delivers the latest local news, traffic and weather information to the Washington, D.C., region across multiple platforms, including several radio stations throughout Virginia. You may find the formal clip attached. WTOP News https://wtop.com/news/2020/05/the-18-best- dog-friendly-beaches-in-the-u-s/ UMV: 1,275,501 Media Value: $8,503 5) U.S. News & World Report published, “12 Top Gulf Coast Beaches to Visit.” Included on the list is Naples and Marco Island at numbers 5 and 6 respectively. Within the Naples slide the article mentions La Playa Beach & Golf Resort and Bayfront Inn 5th Ave as recommended accommodations. Regarding Marco Island, the writer notes the many activities offered at the JW Marriott Marco Island Beach Resort and the popular Dolphin Explorer tours. https://travel.usnews.com/gallery/12-top-gulf- coast-beaches-to-visit UMV: 19,514,760 Media Value: $130,098 6) 11.A.1 Packet Pg. 322 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) • Manually track key CVB, tourism publicity, add to spreadsheet • Manually track press trip publicity, add to report • Manually track destination publicity, add to report • Share news clips with partners featured • Daily monitoring of what partners are doing for support of frontline workers with food and product donations • Research partner media coverage opportunities and share with LHG to pitch to national outlets • MARKETING/ADVERTSING-RELATED PROJECTS • Daily posting of closings to business listings on website • Daily monitoring of events cancelling and posting on website • Daily ongoing work to activate Visitor Guide product in data engine, add current description, for all known visitor guide listings – and add new listings - that are not digitally activated – for improved efficiency in guide production • PARTNERS, COMMUNITY, INDUSTRY ORGANIZATIONS • Wrote PR and Social Media sections of partner newsletter and created distribution list. • Weekly newsletter to partners about COVID-19 updates • Sharing partner good deeds to LHG to get national publicity • INDUSTRY CONFERENCES, PROFESSIONAL DEVELOPMENT • Complete staff training • Attended webinars on COVID 19 and crisis management • STAFF, AGENCY, COUNTY MEETINGS • Bi-monthly PR agency conference calls; emails and calls daily as needed • Monthly website analytics meeting • Monthly staff meeting WEBSITE EDITORIAL (Maria): • Updates to listings - descriptions, categories, or photos • Add new listings and events deals – looking for virtual events and restaurant delivery and take out deals WEBSITE • Brainstorming with Miles Media on preparing for Visitor Guide to update contacts • Calls with Miles to get emergency contacts up-to-date 11.A.1 Packet Pg. 323 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) MONTH/YEAR: MAY 2020 PREPARED BY: UK & IRELAND OFFICE MARKET UPDATE: UK & Ireland Market Overview May has seen a slow but steady relaxation in the government measures implemented during lockdown and that had been in place for 10 weeks. The UK has recorded the second highest number of Covid- 19 related deaths, however, aspects of the data collected are reported as being not like for like with other nations. The UK includes all deaths in care homes which relate to 40% of our total, whereas a number of European countries only include numbers associated with hospitals. Also the UK includes all deaths recorded at home which on much of the data from many other markets is not attributed to the overall figures and therefore a number of reports suggest that our numbers could be as much as 50% lower if the same methodology and accounting was adopted to that of many other countries. During May and similar to the rest of the world the UK is now actively testing people for the virus and in the past week also introduced a track and trace system with 25,000 newly employed staff to manage this process and hopefully enable the country to move back into a new normal. The country is still being encouraged to work from home for all those that are able to but for specific year groups at schools they have started to reopen so as to slowly get the economy moving again. The scale of the government intervention to keep the economy buoyant continued with an announcement that the 9 million people that have been benefiting from March from the Government's furlough scheme is now being extended to October and has meant that the actual jobless numbers have been relatively low as this furlough scheme is enabling employers to retain staff at a minimal cost. The government also announced this month that a mandatory 14-day quarantine will be enforced to all travellers returning to the UK to be implemented from 8th June 8, which has been met with widespread objection in the tourism industry. The consensus is it will be scrapped by the end of June and therefore opening the outbound tourism market for the UK public in time for the summer holiday season. A number of European destinations are due to open for travellers in June with plans to welcome UK holidaymakers from July. The desire to entice Brits back is due to our high volume and high spending and many countries are implementing measures to lure us back. Talks of air bridges, travel bubbles and special corridors are now being mooted. We expect the next two months will see a further relaxation of the containment measures, but should there be any spike in the infections the government have stated they will be quick to lockdown regions or the country again as required. As the UK experienced the sunniest and driest month on record during May, this lifted the spirits throughout the nation but meant that many people have been openly breaking the new guidelines with more people meeting much more often and in much greater numbers so we hope this was a testing ground as the decline in Covid-19 numbers remained. We all hope that there is now a genuine sense of recovery and the green shoots of establishing the new normal is in our sights. 11.A.1 Packet Pg. 324 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) TRAVEL INDUSTRY OVERVIEW: • ABTA continues to lobby the government to provide support for the industry, while these sentiments are echoed by the World Travel & Tourism Council, where its president and CEO Gloria Guevara argues for intervention from leaders across the world. • ABTA support for Competition and Markets Authority’s probe into package holiday refunds. • Aer Lingus vows to review its processes after outcry over crowded Belfast flight. • British Airways has begun notifying trade unions about a proposed restructuring and redundancy programme which could see up to 12,000 staff made redundant. • BA has reportedly warned it could cease operations at London Gatwick airport altogether following the coronavirus crisis. • BA owner International Airlines Group plans a “meaningful return to service” from July. It warned that it does not expect the level of passenger demand in 2019 to recover before 2023 and capacity for this year will be 50% below pre-coronavirus levels. • Easyjet announced it is to resume domestic UK and French services in June. • Emirates will re-start flights to London Heathrow Frankfurt, Paris, Milan, Madrid, Chicago, Toronto, Sydney and Melbourne on May 21. • Gold Medal & Travel 2 have expanded out of range availability on several of the operator’s most popular destinations, including Florida, Asia and the Caribbean. • Hays Travel bring 3,000 staff back to workdue to strong demand for winter holidays and 2020- 2021 trips. • London Heathrow Airport demands an international standard for safe air travel. • Lufthansa as announced plans to ramp up its services from the UK and Ireland from the start of June.d • New enquiries outpace rebookings for Midcounties’ homeworkers. • Norwegian has been given the green light by its stakeholders to push ahead with plans to access state aid in a 10 billion kroner (£770 million) “debt-for-equity” swap. Dominic Tucker, Head of UKI Sales at Norwegian who confirmed that as a result, the airline will survive for the foreseeable future - with flight to possibly Florida, New York, LA and San Francisco by mid- summer onwards. He added that forward flight searches on their website are 98% down, compared to this time last year. • Original Travel has conducted a survey among its customers and found that 48% planned to visit “somewhere outdoorsy” to enjoy some wide-open spaces when emerging from lockdown. • The number of 18 to 30-year-olds planning to use a travel agent is on the rise, according to new research by Advantage Travel Partnerships. • Travelopia consolidating its UK tailormade division, resulting in the loss of Hayes & Jarvis and Austravel as trade brands and about 100 jobs. • The European Commission has issued an official recommendation on refund credit notes offered to customers as an alternative to cash refunds for cancelled package holidays. • The World Travel and Tourism Council (WTTC) has urged governments around the world not to impose measures to thwart coronavirus that would serve as a "major deterrent to travel". • A number of Travel Agencies are gearing up for ‘phased’ reopening of shops whilst Kuoni is launching online video appointments for customers. • TravelZoo reports that the desire to book and go on holiday is on the rise. • Tui group announces 30% cost-cutting programme impacting up to 8,000 roles. • Virgin Atlantic has announced it is to cut more than 3,000 jobs in the UK and end its operation at Gatwick airport. Plus has announced its flight schedule for summer 2021 (bookings open May 16). 11.A.1 Packet Pg. 325 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) UPCOMING EVENTS 2020 DATE SPECIAL EVENT LOCATION June Review virtual training with CVB UK & Paradise Coast June / July Ongoing zoom meetings – update on travel industry UK & Ireland June Planning for launch & webinar for training UK & Ireland MARKETING/SALES/PROJECTS & ACTIVITIES: Virtual online training – new programme Ongoing updates and providing content for the new training platform with a working title of ‘An introduction to Florida’s Paradise Coast - Naples, Marco Island and Everglades’ consisting of individual lessons designed to take the travel industry agent / tour operator agent on a journey through the destination and ultimately enabling them to be able to secure and maximize bookings to Florida’s Paradise Coast. Aiming to have the draft ready for approval in June for launch at end of June. UK & Ireland Travel Industry: Ensure we are connecting with all segments of the UK & Ireland travel industry. Reaching out to US Embassy officials to update them on travel to US and how we can assist briefing the decision makers. This will all benefit to indicate a clear strategy moving forward. Travel Industry Recovery Plan – Covid-19: Following the initial submitted recovery plan document to CVB for use and review. We are continuing with an ongoing consultative approach to operators and travel industry at large. All our efforts are aimed to determine the immediate recovery needs and requirements from destinations and ensure we are prepared. Our objective is to support tour operators conversion and to maximize take-up of deferred or rebooked arrangements from 2020 to 2021 and to capitalise on the fast-growing demand for incremental bookings from potential customers currently in lockdown and considering securing future travel plans. Zoom Meetings and Webinar In contact with various tour operates and travel industry on weekly basis. Joined various Webinars: • WTM Webinar – New Marketing playbook – in the new normal • Airlines Webinar – Airlines during & after Covid 19 11.A.1 Packet Pg. 326 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) • ADARA – USA Covid recovery – interview Chris Thompson, Brand USA • Brand USA Webinar – Research • Visit USA Committee Ireland – Webinar • Expedia Group - Destinations and Recovery Readiness. Co-op activity confirmed and in planning: Virgin Holidays now renamed as Virgin Atlantic Holidays Held a very productive zoom meeting with James Killick, Destination Manager. Full recap notes already shared with CVB. The tour operator has requested updates and communications on measures taken in destination e.g. assuming Industry Partners are providing latest updates – even referral to websites is acceptable - Oonagh will work with Claudia and agree strategy. Book-a-Bed – Ireland Activity now complete - following up on the initial response which resulted very positive indicating a growth in bookings for Florida’s Paradise Coast. US Airtours /Travelplanners Activity will resume again on our earlier coop promotions. Ongoing discussion to establish correct timing to reach out with further messaging. We aim to resume the incentive for agents to encourage bookings. British Airways Holidays & British Airways Ongoing discussions on activity - we have confirmed our support for the recovery activity. Website Enquiries: OMMAC continue to distribute literature required for UK, Ireland and France via the UK mailing house. MEDIA SUMMARY: It was announced in May that UK national newspapers would be able to choose to keep their monthly ABC figures private in a watershed move that marked the end of decades of circulation wars. ABC is known as a joint industry currency and is a trusted, industry-wide measurement and trading "gold standard". News UK said its flagship titles, The Sun and The Times, would no longer disclose their figures. Other national newspaper groups, with the exception of Telegraph Media Group, which quit ABC earlier this year, are expected to continue to keep their circulation figures public under the ABC's new rules. Many publishers have argued that ABC figures tell a "narrative of decline" as the focus has tended to be on declining print circulation, even though online audiences have been rising – especially during lockdown. On the magazine front, Conde Nast Traveller produced the first of a new monthly newsletter on ‘How to travel better’. From sustainable travel to travelling in a post-lockdown world, with the knowledge 11.A.1 Packet Pg. 327 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) that tourism accounts for one in 10 jobs globally, they examine how to support the destinations that will most need it when we are able to travel again. The weekend papers shifted their travel content during the month from staycations (domestic travel) and predictions for 2021 travel to re-introducing long-haul long read features on Asia destinations, namely Vietnam, Japan and Thailand, as well as America. Towards the end of the month it became clear that the media were beginning to feel a little fatigued with virtual and at home content. As talk of travel restrictions being lifted across Europe became a reality, the national media editorial focus shifted to reporting on how we are going to travel in the new normal and which European countries will be welcoming visitors in the next few months. Adventure and alternative holidays, such as cycling and walking holidays, as well as self-drive, amprvan (RV) type holidays and private villas also featured heavily. Thought pieces on the future of travel were featured across both trade and consumer titles this month – including Black Diamond’s Guy Chambers in Travel Weekly, and Sarah Barnett in Love Exploring. https://www.travelweekly.co.uk/articles/373529/comment-how-will-post-pandemic-travel-habits- evolve https://www.loveexploring.com/galleries/95707/heres-what-the-future-of-travel-looks-like?page=26 PUBLIC RELATIONS ACTIVITY: Proactive Pitching: ● Antler blog - #60 second holiday ● Arcadia Magazine - cocktails 11.A.1 Packet Pg. 328 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) ● British Army Magazine - outdoor led holidays and activities ● Freelance journalist Sarah Baxter - destinations with wide open space for travel post-lockdown ● Freelance journalist Judith Baker - luxury destinations ● Luxury Travel Magazine awards entry for Best Hotel in North America ● The Telegraph - hotels reopening in North America and their new policies and offerings Multi-destination roundups: ● B Around the world in eight cocktails (hook: World Cocktail Day) ● Best gardens around the world (hook: Chelsea Flower Show) ● Epic US road trips ● Gap Year travel ● Mindfulness experiences (hook: Mental Health Awareness Week) ● National Parks re-opening and hooked to wide open spaces (Everglades) TravMedia Requests: ● A Luxury Travel Blog - hotels giving us Wanderlust ● Best Magazine - Holidays at home ● Daily Mail - travel deals ● Food & Travel - August/September news ● Good Housekeeping - 2021 travel destinations ● Irish Independent - 2021 travel destinations ● Metro - hotels opening up throughout the world ● Mirror/Express - Dreaming of… ● Press Association - Remote travel destinations in the US ● Rough Guides - uplifting, community-led news ● Sunday Times Travel - US special Social media ● Twitter re-tweets ● Facebook posts: o Naples Zoo re-opened to the public this week with revised measures o Wish you were here? #ParadiseInPlace o Naples Botanical Garden celebrates its 10th anniversary in bloom o New Miso Mustard recipe from Gardens Fogg Cafe, Naples Botanical Garden o Inn on Fifth re-opening details o Re-create the Green Flash cocktail from Sunset Beach Bar o Naples Zoo warm welcome from residents o Floridas Paradise Coast ready to welcome back sun seekers Media update & webinars attended In May, webinars continued to prove an effective tool for both PR agencies and media to communicate. The UK and Ireland team attended 12 in total which provided a deeper understanding of and insight into the daily changing media landscape and what content to pitch. Webinars outlined below with editors taking part listed. Full session notes can be provided in a separate document if required. Roxhill 10-minute interviews with ● Olivia Petter, lifestyle writer - The Independent ● Lucy Cleland, editorial director - Country and Townhouse ● Susan D’Arcy, hotels editor - The Times ● Lisa Minot, travel editor - The Sun ● Louisa McGillycuddy, features editor - The Sunday Times 11.A.1 Packet Pg. 329 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) ● April Hutchinson, editor - TTG Luxury ● Sarah Marshall travel editor - PA and freelance travel writer ● Sophy Roberts, freelance lifestyle writer ● Jeremy Lazell, freelance travel journalist ● Will Hide, freelance travel writer The #Experimentalist Live ● Hosted by Uwern Jong, Editor - Out There ● Richard Liddle, CEO and Founder of Two Point Four experiential travel company ● Simon Lynch, Director of sales for the Luxury Group - parent company to Scott Dunn and Imagine Travel Roxhill: Travel Journalism - What next? ● Claire Irvin, Head of Travel - The Telegraph ● Tom Robbins, Travel Editor - FT ● Jane Dunford, Travel Editor - The Guardian The Telegraph Travel Industry Webinar ● Claire Irvin, Head of Travel ● Ben Ross, Deputy Head of Travel ● Nick Trend, Chief Consumer and Culture Editor TravMedia ‘What do Travel Editors Want?’ ● Ben Ross - Deputy Head of Travel, The Telegraph ● Lyn Hughes, Editor - Wanderlust ● Sophie Lam, Editor - The I TravMedia webinar: Broadcasting your campaign and how to secure TV, Radio and Online results ● Rajan Datar, The Travel Show (BBC) ● David Reilly, Life of Reilly and travel journalist ● Carly Reed, Finn Partners What we - the UK, Europe and US - can learn from Hong Kong in the age of Covid-19 ● Stefan Leser, CEO Langham Hospitality ● Matt Reid, co-founder Maximal Concepts ● Lee Cobaj, travel journalist ● Paul Hicks, CEO GHCASIA ● Chris Birt, Director of Services for Hong Kong Airlines ● Hosted by Irish travel journalist, John O’Ceallaigh The Future of Luxury Travel ● H Tiffany Dowd of Luxe Tiffany Social Media Consultancy and hosted by BlackLane I An Interview with Simon Calder ● M Travel journalist and broadcaster and the editor of the Independent newspaper 11.A.1 Packet Pg. 330 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) PUBLIC RELATIONS – May 2020 Coverage DATE PUBLICATION HEADLINE KEY MESSAGES JOURNALIST CIRCULATI ON VALUE 01.05.2 0 Fused magazine.co.uk Consumer website for culture and travel Travel via your senses Virtual travel ideas David O’Coy 237,814 917 08.05.2 0 mdhardingtravelphotogr aphy.com Consumer blog for lifestyle and travel Gardens Blossomin g Around the World Gardens (Naples Botanical Garden) Michelle Harding 5,000 135 11.05.2 0 jetsetterblog.com Consumer blog for lifestyle and travel Guide to running routes from around the world Running routes Staff writer 2,000 154 13.05.2 0 mdhardingtravelphotogr aphy.com Consumer blog for lifestyle and travel The Worlds Best Cocktails The Worlds Best Cocktails Michelle Harding 5,000 135 13.05.2 0 savour- magazine.co.uk National consumer website for f&b and travel World Cocktail Day: Drinks from around the Globe The Worlds Best Cocktails Georga Spottiswoo d 227,013 511 29.05.2 0 Alliance Bulletin Specialist travel trade newsletter Gardens in the USA Gardens (Naples Botanical Garden) Ashley Gibbins 2,500 135 TOTAL 479,327 1,987 11.A.1 Packet Pg. 331 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) PUBLIC RELATIONS – Coverage Highlights SOCIAL MEDIA HIGHLIGHTS d 11.A.1 Packet Pg. 332 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) 11.A.1 Packet Pg. 333 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) MONTHLY SALES & MARKETING ACTIVITIES MAY 2020 DIAMONDE, EUROPEAN SALES & MARKETING SUMMARY OF ACHIEVEMENTS TOUR OPERATOR ACCOUNTS Germany o DERTOUR Austria GmbH, DERTOUR, Meier's Weltreisen, ADAC, Jörg Fermüller, Leitung Verkaufsförderung DM Sales Dertour is focusing on their Europe product and areas that are supposed to reopen mid-June. They are planning a Europe August online training and by fall focus on the long-haul destinations (selected) again as well. They plan for a smaller roadshow in October with max. 20 agents per city with a larger focus on quality agents and possible outcome. Details to be sent as soon as they are out for more detailed evaluation. o FTI Touristik GmbH, Julia Augustin, Key Account Manager Touristic Partnership Marketing NAP Marketing We have successfully secured to be featured in the free of cost landing page created for travel agents to inform themselves about destinations on the FTI B2B website. We could place a NAP destination text and the "we are not going anywhere" video. Please find screenshot attached. o Meso Reisen GmbH, Patrick Schreiber, Senior Product Manager & Sales Manager NAP Sales Meso Reisen a small specialized TO based in Berlin has thought of how to support the system relevant staff for their dedication during the current pandemic times. They now had the excellent idea to run an online/offline print campaign where people can nominate a "hero" working in a system relevant job. The winner will receive a 1-week holiday to Florida in 2021 and everyone who has nominated someone will receive a 100 € gift certificates to book their future holiday at Meso Reisen. Alamo and Lufthansa have agreed to support this campaign. To support this campaign as a destination, they would love to have a comp hotel night for 2 people in NAP. Details tbd. 11.A.1 Packet Pg. 334 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) o Knecht Reisen AG, Robin Engel, Product Manager North America NAP Conference Call We have held a conference call with Robin the Florida PM at Knecht Reisen. He informed us that they, as well as many other TOs, are working on “short-work” at the moment. They are busy with canceling and rebooking the clients travels and have a marketing campaign pause at the moment as well as most other TOs. We have discussed future recovery marketing campaigns with the goal of getting heads in beds in 2021. Details tbd. TRAVEL AGENTS o Brochure fulfillment We have sent NAP brochures including the Insiders Tip List, the Visitors Guide and map to 13 travel agents after the webinar with Visit USA. o NMW Reiselounge e.K., Nina M. Wittig-Luchtenberg, Owner NAP Marketing We have secured that our NAP “we are not going anywhere” video was shared by Nina the owner of a very high potential travel agency, on her Instagram stories completely FOC. EVENTS (DIGITAL) o Visit USA Virtual Roadshow Date & Place May 4-6, 2020 Digital roadshow Nr of attendees 349 Profile of event Virtual Roadshow (webinar slots on 3 days) Profile of attendees Travel Agents from DACH General feedback The virtual roadshow was a great success, from the initial 349 registrations 174 have participated in the Florida webinar, which was the highest number of all webinars during this week. We had a 15 min presentation slot and shared the webinar with the Florida Keys and St. Pete who each also had 15 min. We have sent a follow-up e- mail and received excellent feedback from the travel agents, whom have listened to the webinar. The webinar was quite interactive and agents frequently asked questions, which was perfect. Cost Free of Cost MARKETING o Facebook group We have successfully generated 20 new members to the travel agents closed Facebook group with 355 followers now. In this closed Facebook group, which is solely for travel agents, we are sharing educational content about the destination and keep them up to date about what’s happening in the destination. 11.A.1 Packet Pg. 335 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) o Facebook fan page # posts: 6 #fans: 14.555 Please find down below the most successful posts in May: #1 25.05.2020 Village on Venetian Bay, reached 1.537 consumer, 48 reactions and 44 likes #2 27.05.2020 Sunset Marco Island, reached 854 consumer, 42 reactions and 36 likes MEDIA / PR o Blogger FAM Request We have received a FAM request from Mella from the travel blog “whereismella” for post COVID-19. She has over 40.000 Instagram followers and approximately 2.500 likes per post. She is looking at behind the scenes content for her posts and stories while at the destination. Details tbd. o NAP Visit Florida The press release from Visit Florida with the theme “outstanding characters”, where we could successfully include a section with Capt. Charles and Everglades Area Tours was sent out to German press on May 5, 2020. Please find the press release attached. o LuxusInsider, Melanie Haas Our FOC ad inclusion in the B2B Luxury online Magazine “LuxusInsider” was released May 12. NAP was featured with a series of images and text explaining “why people should travel to NAP in the future”. Approximately 16.000 Travel Agents from the Luxury Scene are signed up for this magazine. Please find screenshot attached. PROJECTS o Marketing plan FY 2020/21 Worked out and presented proposed budget for FY 20/21 including suggested and evaluated sales, marketing and promotion activities for the next year. Based on our marketing strategy for 2020/21, opportunities were discussed, evaluated and negotiated with either tour operator partners or third parties. A detailed marketing plan was presented to the CVB. o New NAP master destination presentation We have comprehensively created a new destination presentation for NAP adjusted to the DACH and Benelux market, featuring zoom inns and the latest Germ voice-overed videos. o NAP Conference Call We have held two conference calls with Jack and Claudia on May 5 and May 26 to discuss the current situation and how to move forward within our respective markets. 11.A.1 Packet Pg. 336 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) CONSUMER o Brochure fulfillment: 2 in total HIGHLIGHTS IN JUNE 2020 o Instagram Week DiaMonde, June 1-7, 2020 o Visit Florida Webinar, June 18, 2020 o Press release: Virtually experience NAP, June 23, 2020 o Facebook Ad, June 15- July 12, 2020 o TSS, Travel Agency campaign: “dream today for tomorrow”, June 2020 11.A.1 Packet Pg. 337 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Powered by Monthly Report May 2020 Brazil MARKET INFORMATION – Latest news Amidst a pandemic, Brazil has a 2nd Minister of Health leaving the Ministry in less than a month https://g1.globo.com/jornal-nacional/noticia/2020/05/15/em-meio-a-pandemia-brasil-tem-a-2a-saida-de-um- ministro-da-saude-em-menos-de-um-mes.ghtml Covas (SP Mayor) sanctions decree that anticipates holidays to increase isolation in São Paulo https://g1.globo.com/sp/sao-paulo/noticia/2020/05/19/covas-sanciona-decreto-que-antecipa-feriados- municipais-para-aumentar-isolamento-social.ghtml Delta will start flying to Brazil next month https://www.panrotas.com.br/aviacao/empresas/2020/05/delta-voltara-a-voar-ao-brasil-no-proximo- mes_173629.html Tampa Bay announces gradual opening of economy https://www.panrotas.com.br/mercado/destinos/2020/05/tampa-bay-anuncia-reabertura-gradual-da- economia_173624.html Disney reinforces attentions to risks when the parks open https://www.panrotas.com.br/destinos/parques-tematicos/2020/05/para-disney-visitante-assume-os-riscos- de-exposicao-ao-virus_173620.html Check who are the 5 largest sellers of US in Brazil https://brasilturis.com.br/saiba-quem-sao-os-cinco-maiores-vendedores-de-eua-no-brasil/ Trump closes borders o Brazilians even though USA leads numbers of pandemic cases https://g1.globo.com/mundo/blog/sandra-cohen/post/2020/05/25/trump-barra-brasileiros-embora-eua- liderem-numero-de-casos-da-pandemia.ghtml Azul launches innovative boarding system that guarantees social distancing https://www.mercadoeeventos.com.br/noticias/azul-lanca-sistema-de-embarque-inovador-que-garante- distanciamento-social/ WTTC launches “Safe Travels” seal, Barcelona, Seville, Cancun and Portugal already accredited https://www.mercadoeeventos.com.br/_destaque_/slideshow/wttc-lanca-selo-safe-travels-barcelona-sevilha- cancun-e-portugal-ja-receberam/ 11.A.1 Packet Pg. 338 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) TRADE Sales Calls / Meetings Name Market Company Objective and Outcome Next steps Filipe Gomes Nogueira filipe.nogueira@hur b.com RJ HURB Av. João Cabral de Mello Neto, 400 - Rio de Janeiro OTA. Have started this year to promote packages. Call on 15th of June to discuss next steps to promote Paradise Coast Christian Somers christian@escape.tu r.br BR Escape Travel R. Aureliano Guimarães, 150 / 172 . cj. 510 / 511 | São Paulo, SP 05727-160 Travel agency with experience packages- tailor made. Class A audience They are organizing the training sessions for June. They will inform as soon as a date open Jorge Souza - jorge.souza@orinter .com.br BR Orinter Tour & Travel R. da Consolação, 247 - A - Centro Histórico de São Paulo, São Paulo - SP, 01301-903 They are expanding their packages for United States. We are checking how Paradise Coast can be part of this. Waiting for a reply regarding a training session Madson gcomercial@frt.tur. br PR FRT Av. Brasil, 1345 - Sala 301 a 305 - Edf. Mario da Rosa - 4º Andar – Centro Foz do Iguaçu Had a Webinar confirmed for 20 May but they canceled. Are engaged in changing dates and cancellations. They are organizing the training schedule for June. They will inform you as soon as you open a date. Graciema Freitas graciema@primus.c om.br MG Primus Turismo R. Maj. Lopes, 423 - São Pedro, Belo Horizonte - MG, 30330-050 Travel agency located in Belo Horizonte, Minas Gerais. Customers looking for trips from October onwards. Caribbean and the United States have the best prices for travel (mainly by air) All information / news about Paradise Coast was sent to them. 11.A.1 Packet Pg. 339 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Guilherme Barcelos guilherme.barcelos @primetour.com.br BR Primetour Alameda Joaquim Eugênio de Lima, 424, E, 82 - 8º Andar - CJ. 81 - Jardim Paulista, São Paulo - SP, 01403-001 One of the most luxury companies in Brazil. Webinar training confirmed for 18th of June Rayka Campos contato@4uviagens. com.br BR 4U Viagens Av. Paulista, 2064 - 14 andar - Sala 1454 - Bela Vista, São Paulo - SP, 01310-200 Rayka has a new project to reinvent the agency offering honeymoons and celebrations. Trying to set up a meeting to align her ideas. Ingrid Davidovich - New Age - SAO ingrid@newage.tur. br BR New Age Av. Angélica, 2318 - 3º Andar - Higienópolis, São Paulo - SP, 01228- 904 New Age is going through a difficult time. The Porto Alegre office was closed, many people were fired. As soon as they open for training she will advise us. Solange Cappelari - Sete Mares Turismo solange@7mtur.co m.br BR Sete Mares Edifício Lexington - R. Dr. Renato Paes de Barros, 750 - 16º andar - Itaim Bibi, São Paulo Solange Cappelari director of sales no longer works at Sete Mares. July we returned the contact to find out who will assume the post of Solange. Adriana Fredericce adriana@diversaturi smo.com.br BR Diversa Turismo Praça Dom José Gaspar, 134, 10 andar - Consolação, São Paulo - SP, 01047-010 Diversa has had great success on their training with over 100 agencies watching. Before they do the training they send to all the packages/ hotels available on that destination. Webinar together with Visit Florida to be done 15th of June Paulo Biondo paulo.biondo@agaxt ur.com.br BR Agaxtur Av. Europa, 884 - Jardim Europa, São Paulo - SP, 01449- 000 Silvana is looking forward to our e-learning campaign We need to confirm the budget for this campaign 11.A.1 Packet Pg. 340 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Vanessa Figuera marketing@raidho.c om.br BR Raidho Av. dos Carinás, 595 - Moema, São Paulo - SP, 04086-011 The company is very focused on Asian destinations. Right now they are focusing on them for training. Will let us know when they open USA destinations Cristina Krenke cristina.krenke@rcat urismo.com.br BR RCA Av. São Luís, 50 - 30º andar - Centro Histórico de São Paulo, São Paulo - SP, 01046-926 Their main focus is re booking and cancelation. Not booking any training session as of now. Maria maria@flot.com.br BR Flot Av. São Luís, 50 - Centro Histórico de São Paulo, São Paulo - SP, 01046-926 Organizing chats so that destinations explain what was / being done about Covid-19 Checking the agenda so we can have this chat in June Mariana Casa Nova decasanovapelomun do@gmail.com BR Perfil Instagram De Casa Nova pelo Mundo Mariana is a sales executive at Soul Traveler, and also has an Instagram on Tourism. Over 11 thousand followers, half of them travel agents. Check the dates so we can have a live session about paradise Coast in June Thais Machado thaismachado@visu alturismo.com.br BR Visual Turismo Rua Malie Brenner, 270 - Vila Dom Pedro II, Santo Andre Visual is part of the CVC Coorp group and takes care of luxury customers. Trying to book training session for June Elaine elaineevestur@gmai l.com BR Evestur Av.Navarro de Andrade, 962 - Centro, Santa Fé do Sul - SP, 15775-000 Travel agency located in the country side of São Paulo Customers looking for trips from October onwards. Caribbean and the United States have the best prices for travel (mainly by air) All information / news about Paradise Coast was sent to them Luciana luciana@assessoriav ipviagens.com.br BR Assessoria Vip Viagens R. Júlio de Castilhos, 824 - Sobreloja 3 - Belenzinho, São Travel agency located in the country side of São Paulo All information / news about Paradise Coast was sent to them 11.A.1 Packet Pg. 341 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Paulo - SP, 03059- 005 Customers looking for trips from October onwards. Caribbean and the United States have the best prices for travel (mainly by air) Marcia Terranovaturismo@ terra.com.br MG Terranovaturismo Rua Rio de Janeiro, 209 Centro Betim, MG Travel agency located in country side of Minas Gerais. Customers looking for trips from October onwards. Caribbean and the United States have the best prices for travel (mainly by air) All information / news about Paradise Coast was sent to them Tatiana contato@orlandoco necta.com.br BR Orlando Conecta Viagens Av. Paulista, 2202 - Consolação, São Paulo - SP, 01310- 300 Travel agency located in São Paulo. Customers looking for trips from September onwards. Caribbean and the United States have the best prices for travel (mainly by air) All information / news about Paradise Coast was sent to them Training Name of Company Marke t Number of Staff Trained Training Follow Up Trend BR 96 Trend is part of CVC Corp Group. They sell PC mainly with online Brokers. 11.A.1 Packet Pg. 342 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Live Trips WR Turismo, DSA Turismo Consult Trip Ferraz Viagens Vinhedo Viagens Friends For you Discover Tur Mazer Viagens Gifts For All BR 10 Group of travel agents from the country side of São Paulo Terra Azul Tripin Viagens Sou Turismo Aport Turismo Voucher Tour Mundo A8 BR 06 Group of travel agents from the country side of São Paulo 11.A.1 Packet Pg. 343 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Lua Viagens Specialle Tur Thermas & Cia Evestur Turismo BR 04 Group of travel agents from the country side of São Paulo Orlando Conecta Evora Turismo Assessoria Vip Azul Viagens Terra Nova Planejare Boua Viagens Alianza Turismo Brasil Tour Feito para Viajar FXD Turismo La Viagens B95 Tur Griffe Viagens Live Tours BR 15 Group of travel agents from the country side of São Paulo Update KPIs of agents trained FY 19/20 KPIs (19/20 FY) Updated Educated Travel Agents 3,500 annual Training session Prime tour– 40 Brand USA Roadshow – 460 US Day by BWT date TBC – 320 Florida Day by Orinter – 200 11.A.1 Packet Pg. 344 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Training session Ribeirão Preto by Ancoradouro – 60 Training Session Abreutur - 20 Training Session Blumenau by Orinter – 40 Training Session Joinville by BWT – 35 Sales Mission Orinter & BWT – 100 Sales mission Curitiba – 50 Training session with BWT – 150 Orinter USA Day– 240 Training Session Casa do agente/Diversa Turismo -72 Orinter Road Show– 90 Cia Marítima Webinar- 95 BWT Youtube Live Session- 128 Aport Turismo-02 Training Session agentes from the Country Side of SP- 04 Training Session Trend Operadora- 96 Training Session Country Side of SP-35 Total so far 2.237 agents trained Newsletter sent to 1,980 travel agents from our data base Campaign #ParadiseInPlace 11.A.1 Packet Pg. 345 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) 11.A.1 Packet Pg. 346 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) PUBLIC RELATIONS Media Meetings – emails & calls Name Publication/Media Market Objective & Meeting Notes Anderson Masetto Mercado & Eventos BR E-mail exchanges for the Paradise In Place campaign and the current situation on travel and business in Paradise Coast Talita Viagens da Talita BR E-mail exchanges for the Paradise In Place campaign and the current situation on travel and business in Paradise Coast Fabio Vilela Passageiro de Primeira BR E-mail exchanges for the Paradise In Place campaign and the current situation on travel and business in Paradise Coast João Goldmeier Melhores Destinos BR E-mail exchanges for the Paradise In Place campaign and the current situation on travel and business in Paradise Coast Andrea Miramontes Lado B Viagem BR E-mail exchanges for the Paradise In Place campaign and the current situation on travel and business in Paradise Coast Marcio Cimatti A Janela Laranja BR E-mail exchanges for the Paradise In Place campaign and the current situation on travel and business in Paradise Coast Results • Viagens da Talita| https://www.viagensdatalita.com.br/paradise-coast-lanca-campanha-paradiseinplace- na-florida/ 11.A.1 Packet Pg. 347 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) 11.A.1 Packet Pg. 348 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) 11.A.1 Packet Pg. 349 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) • Diário do Grande ABC| https://www.dgabc.com.br/Noticia/3432181/zoo-e-parque-com-crocodilos-na- florida-podem-ser-visitados-de-casa 11.A.1 Packet Pg. 350 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) • Rota de Férias| https://rotadeferias.com.br/zoo-e-parque-com-crocodilos-na-florida-podem-ser-visitados- de-casa/ 11.A.1 Packet Pg. 351 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Description Media Subject Date Copies/ Pageviews/Impressions Viagens da Talita Paradise Coast launches the campaign #ParadiseInPlace May 15th 130.000 Diário do Grande ABC Zoo and alligators park in Florida can be visited from home May 29th 75.000 Rota de Férias Zoo and alligators park in Florida can be visited from home May 29th 90.000 Next steps (June 2020) • Discuss the rules and terms for the Agaxtur Coop ( e-learning platform) • 15th June Training Diversa Turismo • 18th June Training Primetour • 19th June Training Europlus • 23th June Training Travel Agents ( South of Brazil) • 25th June Training Travel Agents (Rio de Janeiro and Minas Gerais) • At least 3 calls with media to keep the relationship and understand their editorial calendar at this moment • Updating media with the status of Tourism in Paradise Coast (opening business status) • Share the video with the Paradise In Place campaign, with subtitles in Portuguese 11.A.1 Packet Pg. 352 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) SOCIAL MEDIA OVERVIEW Zebra keeps producing content and managing Paradise Coast official account profile on Facebook and Instagram. AVIAREPS oversee the projects and posts. Facebook Paradise Coast Facebook address is www.facebook.com/paradisecoastbr = 25,336 fans on the page. Promoting Nature Promoting Mother’s Day 11.A.1 Packet Pg. 353 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) Instagram Paradise Coast Instagram address is https://www.instagram.com/paradisecoastbr/= 2,286 followers Promoting Nature Promoting Paradise In Place 11.A.1 Packet Pg. 354 Attachment: Staff reports for June TDC (12651 : Tourism Staff Reports) 06/22/2020 COLLIER COUNTY Collier County Tourist Development Council Item Number: 13.A Item Summary: Next Meeting Date - July 27, 2020 Meeting Date: 06/22/2020 Prepared by: Title: Tourist Development Tax Coordinator – Tourism Name: Kelly Green 06/15/2020 2:19 PM Submitted by: Title: Division Director – Tourism Name: Jack Wert 06/15/2020 2:19 PM Approved By: Review: Tourism Kelly Green Tourism Division Completed 06/15/2020 2:20 PM Tourist Development Council Jack Wert Meeting Pending 06/22/2020 9:00 AM 13.A Packet Pg. 355