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Agenda 06/09/2020 Item #16E2 (Extending Agreement #16-6621 w/Cornerstone OnDemand)06/09/2020 EXECUTIVE SUMMARY Recommendation to amend and extend Agreement No. 16-6621 with Cornerstone OnDemand, Inc., to provide software products for the County’s online and on-demand workforce learning, development and performance management processes. OBJECTIVE: To continue the use of the Cornerstone OnDemand, Inc. (“Cornerstone”) web-based Learning Management software tool, which provides online and on-demand learning options to County employees and to add a Performance Management tool to allow agency managers to more effectively establish goals and manage position competencies; oversee staff development planning; allow for continuous feedback between management and staff; and provide tools to conduct performance reviews. CONSIDERATIONS: In 2016, following the competitive issuance of Request for Proposal No. 16-6621, the County approved the use of a web-based Learning Management software tool providing for online and on-demand learning options for County employees. Since implementation, the County has been able to enhance the quality and scope of learning resources available to support our talent development strategy and make training continually available to team members. In a one-year period, over 2,100 users had 35,000 unique interactions with the Cornerstone Learning system for compliance and professional development training. The platform offers in excess of 2,000 course titles for professional development in a variety of areas including business skills, technology, leadership and management, health and well- being, compliance and safety, office productivity, communication, customer service, and personal development. On average, employees completed 16 classes in a 12-month period, at a cost per user of $36.50. In addition to continuing the Learning Management platform, this request also includes expanding utilization of the Cornerstone to add the Performance Management platform. Currently, the County’s Performance Management process (Talent Development Plan Review, or “TDPR”) is accomplished using a fillable PDF document to evaluate the progress and work accomplishments for permanent employees in full and part-time established positions at various times throughout their career: three-month, six-month, annual and special reason evaluations. TDPRs would be completed more efficiently in a streamlined online system. Addition of the Performance platform is anticipated to reduce the time for team members and their managers to complete the evaluation process by up to 20%. This will be accomplished by providing managers a more effective way to establish goals and manage position competencies; oversee staff development planning; allow for continuous feedback between management and staff; and centralize the location for all performance data, even if an employee moves between divisions or departments. The system can assign different weightings to Key Result Areas, as well as number ratings, if desired, and produce detailed and comprehensive reports. As this is the same platform the County uses for monthly compliance training, County staff are already familiar with and successfully using the technology. Staff also recommends approval of the attached amendment providing for these additional services as an exemption from the competitive process as permitted by Procurement Ordinance Number 2017-08 at Section 8, subsection 9, allowing for the continued acquisition of the Learning Management software tool from Cornerstone to include the accompanying products and services necessary to maintain the existing online and on-demand learning options to County employees, as well as adding the Performance Management tool. One-hundred eighty (180) days prior to the expiration of the proposed five-year agreement term, staff will perform a market analysis to evaluate pricing and system capabilities for comparable software to 16.E.2 Packet Pg. 1500 06/09/2020 determine whether it is in the best interest of the County to re -solicit for a new learning management or recommend a five-year renewal with Cornerstone. FISCAL IMPACT: The fiscal impact of renewing the current learning platform along with the addition of Performance Management is $130,125. One-time costs in FY2020 and FY2021 for implementation and technical services are estimated not to exceed $100,000. For the remainder of the contract period, costs will increase annually by 2.5%; the exact costs will be based on number of system users. Funding will be available in the Human Resources Division budget in FY2021 and beyond in support of the Board’s operating departments. GROWTH MANAGEMENT IMPACT: There is no Growth Management Impact associated with this Executive Summary. LEGAL CONSIDERATIONS: This item is approved as to form and legality and requires majority vote for Board approval.- SRT RECOMMENDATION: To approve an exemption from the competitive process and the attached proposed Fourth Amendment to Agreement No. 16-6621 providing for the continued use of the Cornerstone OnDemand, Inc.’s web-based Learning Management software tool providing online and on- demand learning options to County employees, as well as adding a Performance Management tool, and authorize the Chairman to sign the attached amendment. Prepared by: Amy Lyberg, Director, Human Resources ATTACHMENT(S) 1. 16-6621 Cornerstone_Contract (PDF) 2. 16-6621 Amendment 1 - fully signed (PDF) 3. 16-6621 Amendment #2 fully executed (PDF) 4. 16-6621 - Fourth Amendment CAO approved CSOD Signed (PDF) 5. 16-6621 Amendment Number Three (PDF) 6. FY20 Exemption Request 188 - Cornerstone On Demand (PDF) 7. 20-21 CSOD Certificate of Insurance - Collier County Government (PDF) 16.E.2 Packet Pg. 1501 06/09/2020 COLLIER COUNTY Board of County Commissioners Item Number: 16.E.2 Doc ID: 12404 Item Summary: Recommendation to amend and extend Agreement No. 16-6621 with Cornerstone OnDemand, Inc., to provide software products for the County’s online and on-demand workforce learning, development and performance management processes. Meeting Date: 06/09/2020 Prepared by: Title: Division Director - Human Resources – Human Resources Name: Amy Lyberg 05/18/2020 9:48 AM Submitted by: Title: Division Director - Human Resources – Human Resources Name: Amy Lyberg 05/18/2020 9:48 AM Approved By: Review: Procurement Services Opal Vann Level 1 Purchasing Gatekeeper Completed 05/29/2020 11:13 AM Administrative Services Department Paula Brethauer Level 1 Division Reviewer Completed 05/29/2020 11:18 AM Procurement Services Sue Zimmerman Additional Reviewer Completed 05/29/2020 12:02 PM Procurement Services Sandra Herrera Additional Reviewer Completed 05/29/2020 10:48 PM Administrative Services Department Len Price Level 2 Division Administrator Review Completed 06/01/2020 2:21 PM County Attorney's Office Scott Teach Level 2 Attorney Review Completed 06/02/2020 10:04 AM Office of Management and Budget Debra Windsor Level 3 OMB Gatekeeper Review Completed 06/02/2020 10:10 AM Office of Management and Budget Laura Wells Additional Reviewer Completed 06/02/2020 10:26 AM County Attorney's Office Jeffrey A. Klatzkow Level 3 County Attorney's Office Review Completed 06/02/2020 11:16 AM County Manager's Office Nick Casalanguida Level 4 County Manager Review Completed 06/02/2020 12:08 PM Board of County Commissioners MaryJo Brock Meeting Pending 06/09/2020 9:00 AM 16.E.2 Packet Pg. 1502 1. AGREEMENT#16.6621 for Learnins Manasement Svstem (LMS) THIS AGREEMENT, made and entered into on this \S' day of 2016, by and between Cornerstone OnDemand, Inc., authorized to do business in the State of Florida, whose business address is 1601 Cloverfield Blvd., Suite 600S, Santa Monica, CA 90404 (the "Contractor" or "Cornerstone") and Collier County, a political subdivision of the State of Florida, (the "County" or "Client"): WITNESSETH: AGREEMENT TERM. The Agreement shall be for a one (1) year period, commencing on Date of Board award and terminating one (1) year from that date or until all outstanding Purchase Orders issued prior to the expiration of the Agreement period have been completed or terminated. The County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for three (3) additional one (1) year periods. The County shall give the Contractor written notice of the County's intention to renew the Agreement term prior to the end of the Agreement term then in effect. The County Manager, or his designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred and eighty (180) days. The County Manager, or his designee, shall give the Contractor written notice of the County's intention to extend the Agreement term prior to the end of the Agreement term then in effect. COMMENCMENT OF SERVICE. The Contractor shall commence the services upon a written Notice to Proceed. STATEMENT OF WORK. The Contractor shall provide a Learning Management System in accordance with the terms and conditions of'RFP #16-6621, Exhibit B - Scope of Work, and the Contractor's proposal referred to herein and made an integral part of this Agreement. This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Parties, in compliance with the County's Procurement Ordinance, as amended, and Procurement Procedures in effect at the time such services are authorized. 3. #16-6621 "Learning Management System (LMS)' CornerBtone OnDemand, ln (cAo) \_/ Page I of26 16.E.2.a Packet Pg. 1503 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1504 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1505 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1506 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1507 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1508 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1509 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1510 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide A sq Oated:' ",1,, ( lN WITNESS WHEREOF, the parties hereto, have eaih, respectively, by an authorized person or agent, have executed this Agreement on the date and year first wriften above. BOARD OF COUNTY COMMISSIONERS COLLIER COUNTY, FLORIDA of Courts f -wqyLUC ,,, 4hlb ala, Chairman Gornerstone OnDemand. lnc. Contractor Print Name -,lType/print witness name as.t91 Form and Legality: Page9 of26 #16€621 'Learning Management System (LMS)" Comerstone OnDemand, lnc. f^.\"e9 16.E.2.a Packet Pg. 1511 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1512 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1513 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1514 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1515 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1516 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1517 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1518 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1519 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1520 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1521 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1522 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1523 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1524 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1525 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1526 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1527 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.a Packet Pg. 1528 Attachment: 16-6621 Cornerstone_Contract (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.bPacket Pg. 1529Attachment: 16-6621 Amendment 1 - fully signed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.bPacket Pg. 1530Attachment: 16-6621 Amendment 1 - fully signed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.bPacket Pg. 1531Attachment: 16-6621 Amendment 1 - fully signed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.bPacket Pg. 1532Attachment: 16-6621 Amendment 1 - fully signed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.bPacket Pg. 1533Attachment: 16-6621 Amendment 1 - fully signed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1534Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1535Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1536Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1537Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1538Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1539Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1540Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.cPacket Pg. 1541Attachment: 16-6621 Amendment #2 fully executed (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.d Packet Pg. 1542 Attachment: 16-6621 - Fourth Amendment CAO approved CSOD Signed (12404 : Amend and extend Agreement 16-6621 with 16.E.2.d Packet Pg. 1543 Attachment: 16-6621 - Fourth Amendment CAO approved CSOD Signed (12404 : Amend and extend Agreement 16-6621 with 16.E.2.d Packet Pg. 1544 Attachment: 16-6621 - Fourth Amendment CAO approved CSOD Signed (12404 : Amend and extend Agreement 16-6621 with 16.E.2.d Packet Pg. 1545 Attachment: 16-6621 - Fourth Amendment CAO approved CSOD Signed (12404 : Amend and extend Agreement 16-6621 with 16.E.2.d Packet Pg. 1546 Attachment: 16-6621 - Fourth Amendment CAO approved CSOD Signed (12404 : Amend and extend Agreement 16-6621 with 16.E.2.ePacket Pg. 1547Attachment: 16-6621 Amendment Number Three (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.ePacket Pg. 1548Attachment: 16-6621 Amendment Number Three (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.ePacket Pg. 1549Attachment: 16-6621 Amendment Number Three (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide 16.E.2.ePacket Pg. 1550Attachment: 16-6621 Amendment Number Three (12404 : Amend and extend Agreement 16-6621 with CornerstoneOnDemand to provide Instructions The following procurement categories may be eligible for exemption from the competitive process based upon the determination of the County manager or Designee that approval of such an exemption is in the best interest of the County. Purchases greater than $50,000 will require final approval by the Board of County Commissioners. Requester Name:Vendor Name: Division:Item / Service: Budget Year:1RWWR([FHHG per Fiscal Year: One time purchase:Multiple purchases:Requested date range:_________________ Is there an agreement associated with this Exemption? Yes No 1. Government Agency/Non- Profit 2. Registrations/dues/ training 3. Subscriptions/periodicals/ printed materials 4. Advertisements 5. Utility services –subject to government control 6. Education/academic programs/trainers, speakers 7. Legal services 8. Purchases required by grants/gifts 9.Compatibility/proprietary with current systems 10. Shop estimates on disassembled equipment 11. Personnel/recruitment services 2. Works of art for public display 13. Direct purchases 14. Financial instruments 15. Entertainment services for County sponsored events 16. Management studies as directed by County Manager 17. Resolution/BCC direction (Indicate resolution number and approval date): Description of Purchase:Enter a description of the item(s) items that will be purchased under this exemption. Purpose:Describe in detail, the purpose of the requested item(s). Requester:Signature: Date: Division Director: Signature: Date: Procurement Strategist: Signature: Date: Procurement Director: 2UGHVLJQHH Signature: Date: For Procurement Use Only: One time approval One year approval Multi-Year Approval: Start ____________ End ____________ Exemptions from the Competitive Process Erin Thoresen Cornerstone On Demand, Inc. Human Resources Learning Management System FY21 Not to exceed a 2.5% annual increase 10/21/2020 - 10/20/2025 Human Resources is requesting an Exemption from the Competitive Process for the County's Cornerstone OnDemand Learning Management System (LMS) to continue to provide training and development opportunities, manage compliance and regulatory trainings, and implement a Performance Suite. Retain Cornerstone On Demand as a vendor and renew agreement #16-6621 for an additional 5 year term (10/21/2020 - 10/20/2025) for a nominal annual increase of 2.5%, as well as to add the Performance Management functionality. Without approval of this exemption, Human Resources will be unable to continue providing on-line training or effectively manage training compliance. Human Resources' goal is to provide the best learning and performance platform that will effectively work with the County's systems and improve employees' knowledge and abilities to align with business objectives. (See backup documents attached for more details) Erin Thoresen 4/24/2020 Amy Lyberg 4/24/2020 Sara Schneeberger Catherine Bigelow 10/21/2020 10/20/2025 ThoresenErin Digitally signed by ThoresenErin Date: 2020.04.24 15:54:02 -04'00' LybergAmy Digitally signed by LybergAmy Date: 2020.04.24 15:48:14 -04'00' SchneebergerSara Digitally signed by SchneebergerSara Date: 2020.04.29 14:28:07 -04'00' Cat Bigelow Digitally signed by Cat Bigelow DN: cn=Cat Bigelow, o=Collier County Government, ou=Procurement Services, email=catherinebigelow@colliergov.net, c=US Date: 2020.04.30 09:59:36 -04'00' 16.E.2.f Packet Pg. 1551 Attachment: FY20 Exemption Request 188 - Cornerstone On Demand (12404 : Amend and extend Agreement 16-6621 with ANY PROPRIETOR/PARTNER/EXECUTIVE OFFICER/MEMBER EXCLUDED? INSR ADDL SUBR LTR INSD WVD PRODUCER CONTACT NAME: FAXPHONE (A/C, No):(A/C, No, Ext): E-MAIL ADDRESS: INSURER A : INSURED INSURER B : INSURER C : INSURER D : INSURER E : INSURER F : POLICY NUMBER POLICY EFF POLICY EXPTYPE OF INSURANCE LIMITS(MM/DD/YYYY)(MM/DD/YYYY) AUTOMOBILE LIABILITY UMBRELLA LIAB EXCESS LIAB WORKERS COMPENSATION AND EMPLOYERS' LIABILITY DESCRIPTION OF OPERATIONS / LOCATIONS / VEHICLES (ACORD 101, Additional Remarks Schedule, may be attached if more space is required) AUTHORIZED REPRESENTATIVE EACH OCCURRENCE $ DAMAGE TO RENTEDCLAIMS-MADE OCCUR $PREMISES (Ea occurrence) MED EXP (Any one person)$ PERSONAL & ADV INJURY $ GEN'L AGGREGATE LIMIT APPLIES PER:GENERAL AGGREGATE $ PRO-POLICY LOC PRODUCTS - COMP/OP AGGJECT OTHER:$ COMBINED SINGLE LIMIT $(Ea accident) ANY AUTO BODILY INJURY (Per person)$ OWNED SCHEDULED BODILY INJURY (Per accident)$AUTOS ONLY AUTOS HIRED NON-OWNED PROPERTY DAMAGE $AUTOS ONLY AUTOS ONLY (Per accident) $ OCCUR EACH OCCURRENCE CLAIMS-MADE AGGREGATE $ DED RETENTION $ PER OTH- STATUTE ER E.L. EACH ACCIDENT E.L. DISEASE - EA EMPLOYEE $ If yes, describe under E.L. DISEASE - POLICY LIMITDESCRIPTION OF OPERATIONS below INSURER(S) AFFORDING COVERAGE NAIC # COMMERCIAL GENERAL LIABILITY Y / N N / A (Mandatory in NH) SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN ACCORDANCE WITH THE POLICY PROVISIONS. THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must have ADDITIONAL INSURED provisions or be endorsed. If SUBROGATION IS WAIVED, subject to the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). COVERAGES CERTIFICATE NUMBER:REVISION NUMBER: CERTIFICATE HOLDER CANCELLATION © 1988-2015 ACORD CORPORATION. All rights reserved.ACORD 25 (2016/03) CERTIFICATE OF LIABILITY INSURANCE DATE (MM/DD/YYYY) $ $ $ $ $ The ACORD name and logo are registered marks of ACORD 1/6/2020 License # 0757776 16535 Cornerstone OnDemand, Inc. 1601 Cloverfield Blvd., #620 Santa Monica, CA 90404 26247 40142 10172 A 1,000,000 X CPO016275403 1/1/2020 1/1/2021 1,000,000 10,000 1,000,000 2,000,000 2,000,000 Per Project Agg 4,000,000 1,000,000A CPO016275403 1/1/2020 1/1/2021 20,000,000B AUC039864703 1/1/2020 1/1/2021 20,000,000 0 C WC016275503 1/1/2020 1/1/2021 1,000,000 N 1,000,000 1,000,000 D Errors & Omissions F14722567002 1/1/2020 *See Below * Errors & Omissions Liability is Claims Made. Coverage Includes: Technology and Internet Errors & Omissions Liability (Cyber Liability): $5,000,000 Each Claim / $5,000,000 Aggregate; $50,000 Ded. Electronic Media Activities Liability: $5,000,000 Each Claim / $5,000,000 Aggregate; $50,000 Ded. Network Security Liability: $5,000,000 Each Claim / $5,000,000 Aggregate; $50,000 Ded. Privacy Liability: $5,000,000 Each Claim / $5,000,000 Aggregate; $50,000 Ded. Network Extortion Threat Liability: $5,000,000 Each Claim / $5,000,000 Aggregate; $50,000 Ded. SEE ATTACHED ACORD 101 Collier County Government Attn: Sandra Herrera, Procurement Manager 3327 Tamiami Trail East Naples, FL 34112 CORNOND-01 STHERRIEN San Diego, CA - Mira Sorrento - HUB International Insurance Services Inc. 9855 Scranton Road, Suite 100 San Diego, CA 92121 Stacy Therrien stacy.therrien@hubinternational.com Zurich American Insurance Company American Guarantee & Liability Insurance Company American Zurich Insurance Company Westchester Surplus Lines Insurance Co. X 1/1/2021 X X X X X X X X 16.E.2.g Packet Pg. 1552 Attachment: 20-21 CSOD Certificate of Insurance - Collier County Government (12404 : Amend and extend Agreement 16-6621 with FORM NUMBER: EFFECTIVE DATE: The ACORD name and logo are registered marks of ACORD ADDITIONAL REMARKS ADDITIONAL REMARKS SCHEDULE FORM TITLE: Page of THIS ADDITIONAL REMARKS FORM IS A SCHEDULE TO ACORD FORM, ACORD 101 (2008/01) AGENCY CUSTOMER ID: LOC #: AGENCY NAMED INSURED POLICY NUMBER CARRIER NAIC CODE © 2008 ACORD CORPORATION. All rights reserved. San Diego, CA - Mira Sorrento - HUB International Insurance Services Inc. CORNOND-01 SEE PAGE 1 1 SEE PAGE 1 ACORD 25 Certificate of Liability Insurance License # 0757776 1 SEE P 1 Cornerstone OnDemand, Inc. 1601 Cloverfield Blvd., #620 Santa Monica, CA 90404 SEE PAGE 1 STHERRIEN 1 Description of Operations/Locations/Vehicles: Re: Services Agreement. Collier County Government as Additional Insured as respects General Liability per attached forms CG2010 0413 & CG2037 0413, as required by written contract. 16.E.2.g Packet Pg. 1553 Attachment: 20-21 CSOD Certificate of Insurance - Collier County Government (12404 : Amend and extend Agreement 16-6621 with CG 20 10 04 13 © Insurance Services Office, Inc., 2012 Page 1 of 2 POLICY NUMBER: CPO016275403 COMMERCIAL GENERAL LIABILITY CG 20 10 04 13 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED – OWNERS, LESSEES OR CONTRACTORS – SCHEDULED PERSON OR ORGANIZATION This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Organization(s) Location(s) Of Covered Operations ANY PERSON OR ORGANIZATION, OTHER THAN AN ARCHITECT, ENGINEER OR SURVEYOR, WHOM YOU ARE REQUIRED TO ADD AS AN ADDITIONAL INSURED UNDER THIS POLICY UNDER A WRITTEN CONTRACT OR WRITTEN AGREEMENT EXECUTED PRIOR TO LOSS. ANY LOCATION OR PROJECT, OTHER THAN A WRAP-UP OR OTHER CONSOLIDATED INSURANCE PROGRAM LOCATION OR PROJECT FOR WHICH INSURANCE IS OTHERWISE SEPARATELY PROVIDED TO YOU BY A WRAP-UP OR OTHER CONSOLIDATED INSURANCE PROGRAM. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II – Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury", "property damage" or "personal and advertising injury" caused, in whole or in part, by: 1.Your acts or omissions; or 2.The acts or omissions of those acting on your behalf; in the performance of your ongoing operations for the additional insured(s) at the location(s) designated above. However: 1.The insurance afforded to such additional insured only applies to the extent permitted by law; and 2.If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B. With respect to the insurance afforded to these additional insureds, the following additional exclusions apply: This insurance does not apply to "bodily injury" or "property damage" occurring after: 1.All work, including materials, parts or equipment furnished in connection with such work, on the project (other than service, maintenance or repairs) to be performed by or on behalf of the additional insured(s) at the location of the covered operations has been completed; or 2.That portion of "your work" out of which the injury or damage arises has been put to its intended use by any person or organization other than another contractor or subcontractor engaged in performing operations for a principal as a part of the same project. BINDER 16.E.2.g Packet Pg. 1554 Attachment: 20-21 CSOD Certificate of Insurance - Collier County Government (12404 : Amend and extend Agreement 16-6621 with Page 2 of 2 © Insurance Services Office, Inc., 2012 CG 20 10 04 13 C. With respect to the insurance afforded to these additional insureds, the following is added to Section III – Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1.Required by the contract or agreement; or 2.Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insurance shown in the Declarations. BINDER 16.E.2.g Packet Pg. 1555 Attachment: 20-21 CSOD Certificate of Insurance - Collier County Government (12404 : Amend and extend Agreement 16-6621 with CG 20 37 04 13 © Insurance Services Office, Inc., 2012 Page 1 of 1 POLICY NUMBER: CPO016275403 COMMERCIAL GENERAL LIABILITY CG 20 37 04 13 THIS ENDORSEMENT CHANGES THE POLICY. PLEASE READ IT CAREFULLY. ADDITIONAL INSURED – OWNERS, LESSEES OR CONTRACTORS – COMPLETED OPERATIONS This endorsement modifies insurance provided under the following: COMMERCIAL GENERAL LIABILITY COVERAGE PART PRODUCTS/COMPLETED OPERATIONS LIABILITY COVERAGE PART SCHEDULE Name Of Additional Insured Person(s) Or Organization(s) Location And Description Of Completed Operations ANY PERSON OR ORGANIZATION, OTHER THAN AN ARCHITECT, ENGINEER OR SURVEYOR, WHOM YOU ARE REQUIRED TO ADD AS ANY LOCATION OR PROJECT, OTHER THAN A WRAP-UP OR OTHER CONSOLIDATED INSURANCE PROGRAM LOCATION OR PROJECT AN ADDITIONAL INSURED UNDER THIS POLICY UNDER A WRITTEN CONTRACT OR WRITTEN AGREEMENT EXECUTED PRIOR TO LOSS. FOR WHICH INSURANCE IS OTHERWISE SEPARATELY PROVIDED TO YOU BY A WRAP-UP OR OTHER CONSOLIDATED INSURANCE PROGRAM. Information required to complete this Schedule, if not shown above, will be shown in the Declarations. A. Section II – Who Is An Insured is amended to include as an additional insured the person(s) or organization(s) shown in the Schedule, but only with respect to liability for "bodily injury" or "property damage" caused, in whole or in part, by "your work" at the location designated and described in the Schedule of this endorsement performed for that additional insured and included in the "products-completed operations hazard". However: 1.The insurance afforded to such additional insured only applies to the extent permitted by law; and 2.If coverage provided to the additional insured is required by a contract or agreement, the insurance afforded to such additional insured will not be broader than that which you are required by the contract or agreement to provide for such additional insured. B. With respect to the insurance afforded to these additional insureds, the following is added to Section III – Limits Of Insurance: If coverage provided to the additional insured is required by a contract or agreement, the most we will pay on behalf of the additional insured is the amount of insurance: 1.Required by the contract or agreement; or 2.Available under the applicable Limits of Insurance shown in the Declarations; whichever is less. This endorsement shall not increase the applicable Limits of Insurance shown in the Declarations. BINDER 16.E.2.g Packet Pg. 1556 Attachment: 20-21 CSOD Certificate of Insurance - Collier County Government (12404 : Amend and extend Agreement 16-6621 with