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#19-7537 (Quest Corporation of America, Inc.) FIXED FEE PROFESSIONAL SERVICE AGREEMENT # 19-7537 for Affordable Housing Marketing Outreach Campaign THIS AGREEMENT, made and entered into on this 44\ day of Oc ckQx' 20 l6\ , by and between Quest Corporation of America, Inc. authorized to do business in the State of Florida, whose business address is 17200 Camelot Ct., Land 0' Lakes, FL 34638 , (the "Contractor") and Collier County, a political subdivision of the State of Florida, (the "County"): WITNESSETH: 1. The Agreement shall be for a three (3 ) year period, commencing n upon the date of Board approval n on and terminating three (3 ) year(s) from that date or until all outstanding Purchase Order(s) issued prior to the expiration of the Agreement period have been completed or terminated. The County may, at its discretion and with the consent of the Contractor, renew the Agreement under all of the terms and conditions contained in this Agreement for two (2 ) additional one (1 ) year(s) periods. The County shall give the Contractor written notice of the County's intention to renew the Agreement term prior to the end of the Agreement term then in effect. The County Manager, or his designee, may, at his discretion, extend the Agreement under all of the terms and conditions contained in this Agreement for up to one hundred and eighty (180) days. The County Manager, or his designee, shall give the Contractor written notice of the County's intention to extend the Agreement term prior to the end of the Agreement term then in effect. 2. COMMENCEMENT OF SERVICES. The Contractor shall commence the work upon issuance of a Lf Purchase Order . 3. STATEMENT OF WORK. The Contractor shall provide services in accordance with the terms and conditions of n Request for Proposal (RFP) ❑bra-vi tion-to-Bici { } ❑ Other ( ) # 19-7537 , including all Attachment(s), Exhibit(s) and Addenda and the Contractor's proposal referred to herein and made an integral part of this Agreement. n The Contractor shall also provide services in accordance with Exhibit A — Scope of Services attached hereto. Page 1 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.l) 'Cq 3.1 This Agreement contains the entire understanding between the parties and any modifications to this Agreement shall be mutually agreed upon in writing by the Parties, in compliance with the County's Procurement Ordinance, as amended, and Procurement Procedures in effect at the time such services are authorized. 3.2 The execution of this Agreement shall not be a commitment to the Contractor to order any minimum or maximum amount. The County shall order items/services as required but makes no guarantee as to the quantity, number, type or distribution of items/services that will be ordered or required by this Agreement. 4. THE AGREEMENT SUM. The County shall pay the Contractor for the performance of this Agreement based on Exhibit B- Fee Schedule, attached hereto and the price methodology as defined in Section 4.1 . Payment will be made upon receipt of a proper invoice and upon approval by the County's Contract Administrative Agent/Project Manager, and in compliance with Chapter 218, Fla. Stats., otherwise known as the "Local Government Prompt Payment Act". 4.1 Price Methodology (as selected below): 11• . - •s =e - = •. I• c! e = 111 _- em 2 .041 e . e e _ • •- - price contract is authorized. Ili Time and Materials: The County agrees to pay the contractor for the amount of labor time spent by the contractor's employees and subcontractors to perform the work (number of hours times hourly rate), and for materials and equipment used in the project (cost of materials plus the contractor's markup). This methodology is generally used in projects in which it is not possible to accurately estimate the size of the project, or when it is expected that the project requirements would most likely change. As a general business practice, these contracts include back-up documentation of costs; invoices would include number of hours worked and billing rate by position (and not company (or subcontractor) timekeeping or payroll records), material or equipment invoices, and other reimbursable documentation for the project. n Unit Price: The County agrees to pay a firm total fixed price (inclusive of all costs, including labor, materials, equipment, overhead, etc.) for a repetitive product or service delivered (i.e. installation price per ton, delivery price per package or carton, etc.). The invoice must identify the unit price and the number of units received (no contractor inventory or cost verification). Page 2 of 15 Fixed Price Professional Service Agreement#2017-OOl (Ver.2) 4.2 Any County agency may obtain services under this Agreement, provided sufficient funds are included in their budget(s). 4.3 Payments will be made for services furnished, delivered, and accepted, upon receipt and approval of invoices submitted on the date of services or within six (6) months after completion of the Agreement. Any untimely submission of invoices beyond the specified deadline period is subject to non-payment under the legal doctrine of "laches" as untimely submitted. Time shall be deemed of the essence with respect to the timely submission of invoices under this Agreement. 44 e:•__„ •• - e:. _ ee • ...• ••e e, •- e- • .. a •_-- • e -••-• •_ e: _ e e . '•e togs_. Mileage $8-44-5-par-mife Breakfast $6-0-0 Lunch Dinner X19-04 Airfare Actual—ticket cost limited to tourist or coach-class-fare Renta!-car Actual-rental--cost--limited standard-size-vehicles Lodging Actual cost of lodging at single occupancy rate with a cap of no more ... • _1 •11 e: •'e• Rarking __ _e- e e_ •e Taxi or Airport Limousine Actual cost of either taxi or airport limousine :•••e. e - . :••_ a •: • : : e-•___ •. e: •••• _e e at e e • ••: e.•e•: e•e e • _ • e- •_ et., e•e e.ee .•e ..•_ et. _ •e ee_ _e:. • • ': ••e. _. a : •_ e- e_ a _ • : _ e• . _ e e e a _e - ___ a ., • _e• _ . a e_ _ e••_ e : e _ e •: __e_ . _ •e : e:•_:_ _ _.e • activities-and solicitations-undertaltian--pursuant-tc-t is-Agr€ar-nent- 5. SALES TAX. Contractor shall pay all sales, consumer, use and other similar taxes associated with the Work or portions thereof, which are applicable during the performance of the Work. Collier County, Florida as a political subdivision of the State of Florida, is exempt from the payment of Florida sales tax to its vendors under Chapter 212, Florida Statutes, Certificate of Exemption # 85-8015966531C. Page 3 of 15 Fixed Price Professional Service Agreement#2017-001(Ver.1) 6. NOTICES. All notices from the County to the Contractor shall be deemed duly served if mailed or emailed to the Contractor at the following: Company Name: Quest Corporation of America, Inc. Address: 17220 Camelot Ct. Land O' Lakes, Florida 34638 Authorized Agent: Attention Name & Title: Diane Hackney, Assistant Vice President Telephone: (866) 662-6273 E-Mail(s): Corporate@QC Ausa.com All Notices from the Contractor to the County shall be deemed duly served if mailed or emailed to the County to: Board of County Commissioners for Collier County, Florida Division Director: Kristi Sonntag Division Name: Community and Human Services Division Address: 3339 East Tamiami Trail, Suite 211 Naples, Florida 34112 Administrative Agent/PM: Hilary Halford, Senior Grant & Housing Coordinator Telephone: (239) 252-2670 E-Mail(s): Hilary.Halford@colliercountyfl.gov The Contractor and the County may change the above mailing address at any time upon giving the other party written notification. All notices under this Agreement must be in writing. 7. NO PARTNERSHIP. Nothing herein contained shall create or be construed as creating a partnership between the County and the Contractor or to constitute the Contractor as an agent of the County. 8. PERMITS: LICENSES: TAXES. In compliance with Section 218.80, F.S., all permits necessary for the prosecution of the Work shall be obtained by the Contractor. The County will not be obligated to pay for any permits obtained by Subcontractors. Payment for all such permits issued by the County shall be processed internally by the County. All non-County permits necessary for the prosecution of the Work shall be procured and paid for by the Contractor. The Contractor shall also be solely responsible for payment of any and all taxes levied on the Contractor. In addition, the Contractor shall comply with all rules, regulations and laws of Collier County, the State of Florida, or the U. S. Government now in force or hereafter adopted. The Contractor agrees to comply with all laws governing the responsibility of an employer with respect to persons employed by the Contractor. Page 4of15 Fixed Price Professional Service Agreement#2017-OOl (Ver.2) 9. NO IMPROPER USE. The Contractor will not use, nor suffer or permit any person to use in any manner whatsoever, County facilities for any improper, immoral or offensive purpose, or for any purpose in violation of any federal, state, county or municipal ordinance, rule, order or regulation, or of any governmental rule or regulation now in effect or hereafter enacted or adopted. In the event of such violation by the Contractor or if the County or its authorized representative shall deem any conduct on the part of the Contractor to be objectionable or improper, the County shall have the right to suspend the Agreement of the Contractor. Should the Contractor fail to correct any such violation, conduct, or practice to the satisfaction of the County within twenty-four(24) hours after receiving notice of such violation, conduct, or practice, such suspension to continue until the violation is cured. The Contractor further agrees not to commence operation during the suspension period until the violation has been corrected to the satisfaction of the County. 10. TERMINATION. Should the Contractor be found to have failed to perform his services in a manner satisfactory to the County as per this Agreement, the County may terminate said Agreement for cause; further the County may terminate this Agreement for convenience with a thirty (30) day written notice. The County shall be the sole judge of non-performance. In the event that the County terminates this Agreement, Contractor's recovery against the County shall be limited to that portion of the Agreement Amount earned through the date of termination. The Contractor shall not be entitled to any other or further recovery against the County, including, but not limited to, any damages or any anticipated profit on portions of the services not performed. 11. NO DISCRIMINATION. The Contractor agrees that there shall be no discrimination as to race, sex, color, creed or national origin. 12. INSURANCE. The Contractor shall provide insurance as follows: A. Commercial General Liability: Coverage shall have minimum limits of $ 1,000,000 Per Occurrence, $2,000,000 aggregate for Bodily Injury Liability and Property Damage Liability. This shall include Premises and Operations; Independent Contractors; Products and Completed Operations and Contractual Liability. B. n Business Auto Liability; Cove-rage shall have 41n limits of a: • -• emee.a-e •••• e tee. • _ ,e. and Property Damage Liability. This shall include: Owned Vehicles, Hired and Non- a •-! =•._ ' . a. ••. e __ ►. ea a •r _• !. C. n Workers' Compensation: Insurance covering all employees meeting Statutory Limits in compliance with the applicable state and federal laws. Page 5 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) The coverage must include Employers' Liability with a minimum limit of $ 1,000,000 for each accident. D. n Professional Liability: Shall be maintained by the Contractor to ensure its legal liability for claims arising out of the performance of professional services under this Agreement. Contractor waives its right of recovery against County as to any claims under this insurance. Such insurance shall have limits of not less than $ 1,000,000 each claim and aggregate. E. ■ Cyber Liability: Coverage shall have minimum limits of$ 1,000,000 per occurrence. n Technology Er-rocs-and-Omissions overage.sh.ali-have minimum limits-of $ per occurrence: G- ❑ Watercraft Coverage shall have-minimuna-iimits of $ per occurrence.ur 4u", _ •. : e _ _ e • e, _ • S •.Q e e .. e : _ e e.;. _•_.. be maintained where applicable to the completion of the work $ per occurrence. /+����,,,, 4- ❑ Ma++t-irne_-CoveTa• ; . • • • e - - e= ...,; ._ _ •••••..„ •.. '... L.- n {other-};--Goverag.e.-shallave minimum limits of $ per occurrence. Special Requirements: Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR, Collier County Government shall be listed as the Certificate Holder and included as an "Additional Insured" on the Insurance Certificate for Commercial General Liability where required. This insurance shall be primary and non-contributory with respect to any other insurance maintained by, or available for the benefit of, the Additional Insured and the Contractor's policy shall be endorsed accordingly. Current, valid insurance policies meeting the requirement herein identified shall be maintained by Contractor during the duration of this Agreement. The Contractor shall provide County with certificates of insurance meeting the required insurance provisions. Renewal certificates shall be sent to the County thirty (30) days prior to any expiration date. Coverage afforded under the policies will not be canceled or allowed to expire until the greater of: thirty (30) days prior written notice, or in accordance with policy provisions. Contractor shall also notify County, in a like manner, within twenty-four (24) hours after receipt, of any notices of expiration, cancellation, non-renewal or material change in coverage or limits received by Contractor from its insurer, and nothing contained herein shall relieve Contractor of this requirement to provide notice. Page 6 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) C Contractor shall ensure that all subcontractors comply with the same insurance requirements that the Contractor is required to meet. 13. INDEMNIFICATION. To the maximum extent permitted by Florida law, the Contractor shall defend, indemnify and hold harmless Collier County, its officers and employees from any and all liabilities, damages, losses and costs, including, but not limited to, reasonable attorneys' fees and paralegals' fees, whether resulting from any claimed breach of this Agreement by Contractor, any statutory or regulatory violations, or from personal injury, property damage, direct or consequential damages, or economic loss, to the extent caused by the negligence, recklessness, or intentionally wrongful conduct of the Contractor or anyone employed or utilized by the Contractor in the performance of this Agreement. This indemnification obligation shall not be construed to negate, abridge or reduce any other rights or remedies which otherwise may be available to an indemnified party or person described in this paragraph. This section does not pertain to any incident arising from the sole negligence of Collier County. 13.1 The duty to defend under this Article 13 is independent and separate from the duty to indemnify, and the duty to defend exists regardless of any ultimate liability of the Contractor, County and any indemnified party. The duty to defend arises immediately upon presentation of a claim by any party and written notice of such claim being provided to Contractor. Contractor's obligation to indemnify and defend under this Article 13 will survive the expiration or earlier termination of this Agreement until it is determined by final judgment that an action against the County or an indemnified party for the matter indemnified hereunder is fully and finally barred by the applicable statute of limitations. 14. AGREEMENT ADMINISTRATION. This Agreement shall be administered on behalf of the County by the Community & Human Services Division 15. CONFLICT OF INTEREST. Contractor represents that it presently has no interest and shall acquire no interest, either direct or indirect, which would conflict in any manner with the performance of services required hereunder. Contractor further represents that no persons having any such interest shall be employed to perform those services. 16. COMPONENT PARTS OF THIS AGREEMENT. This Agreement consists of the following component parts, all of which are as fully a part of the Agreement as if herein set out verbatim: Contractor's Proposal, Insurance Certificate(s), n Exhibit A Scope of Services, Exhibit B Fee Schedule, ■ RFP/ 4-T-B/P1 Otdh.er #19-7537 , including Exhibits, Attachments and Addenda/Addendum, subsequent quotes; and Other Exhib}t/Attachmeat Page 7 of 15 Fixed Price Professional Service Agreement#2017-OOl (Ver.2) 17. APPLICABILITY. Sections corresponding to any checked box (I) will expressly apply to the terms of this Agreement. 18. SUBJECT TO APPROPRIATION. It is further understood and agreed by and between the parties herein that this Agreement is subject to appropriation by the Board of County Commissioners. 19. PROHIBITION OF GIFTS TO COUNTY EMPLOYEES. No organization or individual shall offer or give, either directly or indirectly, any favor, gift, loan, fee, service or other item of value to any County employee, as set forth in Chapter 112, Part III, Florida Statutes, Collier County Ethics Ordinance No. 2004-05, as amended, and County Administrative Procedure 5311. Violation of this provision may result in one or more of the following consequences: a. Prohibition by the individual, firm, and/or any employee of the firm from contact with County staff for a specified period of time; b. Prohibition by the individual and/or firm from doing business with the County for a specified period of time, including but not limited to: submitting bids, RFP, and/or quotes; and, c. immediate termination of any Agreement held by the individual and/or firm for cause. 20. COMPLIANCE WITH LAWS. By executing and entering into this Agreement, the Contractor is formally acknowledging without exception or stipulation that it agrees to comply, at its own expense, with all federal, state and local laws, codes, statutes, ordinances, rules, regulations and requirements applicable to this Agreement, including but not limited to those dealing with the Immigration Reform and Control Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either may be amended; taxation, workers' compensation, equal employment and safety including, but not limited to, the Trench Safety Act, Chapter 553, Florida Statutes, and the Florida Public Records Law Chapter 119, including specifically those contractual requirements at F.S. § 119.0701(2)(a)-(b) as stated as follows: IF THE CONTRACTOR HAS QUESTIONS REGARDING THE APPLICATION OF CHAPTER 119, FLORIDA STATUTES, TO THE CONTRACTOR'S DUTY TO PROVIDE PUBLIC RECORDS RELATING TO THIS CONTRACT, CONTACT THE CUSTODIAN OF PUBLIC RECORDS AT: Communication and Customer Relations Division 3299 Tamiami Trail East, Suite 102 Naples, FL 34112-5746 Telephone: (239) 252-8383 The Contractor must specifically comply with the Florida Public Records Law to: 1. Keep and maintain public records required by the public agency to perform the service. Page 8 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) 2. Upon request from the public agency's custodian of public records, provide the public agency with a copy of the requested records or allow the records to be inspected or copied within a reasonable time at a cost that does not exceed the cost provided in this chapter or as otherwise provided by law. 3. Ensure that public records that are exempt or confidential and exempt from public records disclosure requirements are not disclosed except as authorized by law for the duration of the contract term and following completion of the contract if the Contractor does not transfer the records to the public agency. 4. Upon completion of the contract, transfer, at no cost, to the public agency all public records in possession of the Contractor or keep and maintain public records required by the public agency to perform the service. If the Contractor transfers all public records to the public agency upon completion of the contract, the Contractor shall destroy any duplicate public records that are exempt or confidential and exempt from public records disclosure requirements. If the Contractor keeps and maintains public records upon completion of the contract, the Contractor shall meet all applicable requirements for retaining public records. All records stored electronically must be provided to the public agency, upon request from the public agency's custodian of public records, in a format that is compatible with the information technology systems of the public agency. If Contractor observes that the Contract Documents are at variance therewith, it shall promptly notify the County in writing. Failure by the Contractor to comply with the laws referenced herein shall constitute a breach of this Agreement and the County shall have the discretion to unilaterally terminate this Agreement immediately. 21. OFFER EXTENDED TO OTHER GOVERNMENTAL ENTITIES. Collier County encourages and agrees to the successful Contractor extending the pricing, terms and conditions of this solicitation or resultant Agreement to other governmental entities at the discretion of the successful Contractor. 22. AGREEMENT TERMS. If any portion of this Agreement is held to be void, invalid, or otherwise unenforceable, in whole or in part, the remaining portion of this Agreement shall remain in effect. 23. ADDITIONAL ITEMS/SERVICES. Additional items and/or services may be added to this Agreement in compliance with the Procurement Ordinance, as amended, and Procurement Procedures. 24. DISPUTE RESOLUTION. Prior to the initiation of any action or proceeding permitted by this Agreement to resolve disputes between the parties, the parties shall make a good faith effort to resolve any such disputes by negotiation. The negotiation shall be attended by representatives of Contractor with full decision-making authority and by County's staff person who would make the presentation of any settlement reached during negotiations to County for approval. Failing resolution, and prior to the Page 9 of 15 Fixed Price Professional Service Agreement#2017-001(Ver.2) commencement of depositions in any litigation between the parties arising out of this Agreement, the parties shall attempt to resolve the dispute through Mediation before an agreed-upon Circuit Court Mediator certified by the State of Florida. The mediation shall be attended by representatives of Contractor with full decision-making authority and by County's staff person who would make the presentation of any settlement reached at mediation to County's board for approval. Should either party fail to submit to mediation as required hereunder, the other party may obtain a court order requiring mediation under section 44.102, Fla. Stat. 25. VENUE. Any suit or action brought by either party to this Agreement against the other party relating to or arising out of this Agreement must be brought in the appropriate federal or state courts in Collier County, Florida, which courts have sole and exclusive jurisdiction on all such matters. 26. n KEY PERSONNEL. The Contractor's personnel and management to be utilized for this project shall be knowledgeable in their areas of expertise. The County reserves the right to perform investigations as may be deemed necessary to ensure that competent persons will be utilized in the performance of the Agreement. The Contractor shall assign as many people as necessary to complete the services on a timely basis, and each person assigned shall be available for an amount of time adequate to meet the required service dates. The Contractor shall not change Key Personnel unless the following conditions are met: (1) Proposed replacements have substantially the same or better qualifications and/or experience. (2) that the County is notified in writing as far in advance as possible. The Contractor shall make commercially reasonable efforts to notify Collier County within seven (7) days of the change. The County retains final approval of proposed replacement personnel. ❑ .. ._. _ , . _ • _ az e• a '_ .�. _...- � .. ..� ._ .�.. . e e_ e •._ • e ::••:• _._ ._ •e _..:_ .. . •= - --" e ' e:.• --. The e_ . S- __ .g .e• a aa '.. -_. . ..._ .__ .. .� .-3..;. •-.---- .. The- Contractor shall-asci ra--as-amara-y-pe-apJe-as- tecessary-#o-- p4ete--requirad services on-.a-timet--basis-and-each-person-assigned-&halI be-available-for-are-armaunt of-time-adequate to meet required services. 27. n ORDER OF PRECEDENCE. In the event of any conflict between or among the terms of any of the Contract Documents, the terms of solicitation the Contractor's Proposal, and/or the County's Board approved Executive Summary, the Contract Documents shall take precedence. ORDER-OF-P- €CEDENCE-4Grant-E nded}-141-the gonfiict between or among the terms of any of the Contract Documents-and/or the County's Board approved-Executive Summary, the terms of the Agreement shall to the terms of all other Contract Document = •- - e - e - ••:• e a e. .e._ -a- - e -y.d -e®men#-Te-the-extent-any conf4ct...in.-the terms of the Contract Documents cannot be resolved by application of the ee tm.s• • e .e. •.e -u-. ._ e• _ -a_ e: :_e ._,e e Page 10 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) 'Ai.i irnposing--t mo -strict-or--sestty ligation- do-the Contract-Documents-upon-the e Contractor at County's-discr tion. 28. ASSIGNMENT. Contractor shall not assign this Agreement or any part thereof, without the prior consent in writing of the County. Any attempt to assign or otherwise transfer this Agreement, or any part herein, without the County's consent, shall be void. If Contractor does, with approval, assign this Agreement or any part thereof, it shall require that its assignee be bound to it and to assume toward Contractor all of the obligations and responsibilities that Contractor has assumed toward the County. 29. SECURITY. The Contractor is required to comply with County Ordinance 2004-52, as amended. Background checks are valid for five (5) years and the Contractor shall be responsible for all associated costs. If required, Contractor shall be responsible for the costs of providing background checks by the Collier County Facilities Management Division for all employees that shall provide services to the County under this Agreement. This may include, but not be limited to, checking federal, state and local law enforcement records, including a state and FBI fingerprint check, credit reports, education, residence and employment verifications and other related records. Contractor shall be required to maintain records on each employee and make them available to the County for at least four (4) years. All of Contractor's employees and subcontractors must wear Collier County Government Identification badges at all times while performing services on County facilities and properties. Contractor ID badges are valid for one (1) year from the date of issuance and can be renewed each year at no cost to the Contractor during the time period in which their background check is valid, as discussed below. All technicians shall have on their shirts the name of the contractor's business. The Contractor shall immediately notify the Collier County Facilities Management Division via e-mail (DL-FMOPS@colliergov.net) whenever an employee assigned to Collier County separates from their employment. This notification is critical to ensure the continued security of Collier County facilities and systems. Failure to notify within four (4) hours of separation may result in a deduction of$500 per incident. (Intentionally left blank -signature page to follow) Page 11 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) CAO IN WITNESS WHEREOF, the parties have executed this Agreement on the date and year first written above by an authorized person or agent. ATTEST ,, BOARD OF CO TY COMMISSIONERS "t? ; COLLIER O . Tir, FLOR DA Crystal (. <inzel CIpr1Fof Courts & Com r ro4 r °�� ,�: c° 111.1 • By: �, _ »: _. _! C. By: ,..- • �' , , Will 'm L. McDaniel Jr. , hairman Dated.`,. b*,4 ascto Chairman's Contra tlr W esses:J Quest Corporation of America, Inc. Contr. •r ?i / By: •ntractor's First Witness Signature / I h c‘Ar le n-e.1.-c‘is I'S C-e ares i ape ii/a( /'r'e L1 TType/print signature and titlleT TType/print wit ess nameT ..fit .L •ntractor's S,c.nd Witness JP.�SSI c -ff1'1 GCAS TType/print witness nameT Appr• - as to Form and -gality: 6' 6. oun Attorney Tint ame Page 12 of 15 Fixed Price Professional Service Agreement#2017-001(Ver.2) Exhibit A Scope of Services 0■ following this page (pages 1 through 2 ) [7 this exhibit is not applicable Page 13 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) #19-7537 "Marketing and Outreach Campaign and Implementation Services" EXHIBIT A-SCOPE OF SERVICES The following outlines the steps and actions needed to properly focus and disseminate the affordable housing message throughout the County. The Contractor/Consultant shall develop a twelve (12)-month full-service Marketing and Outreach Campaign to include but not limited to: 1. Create a new web site, in both English and Spanish, separate from the County's which focuses solely on housing (Minimum 1). A. It should be interactive with the following: a. Renters side should provide: i. Current rental inventory map that highlights units considered affordable including rental rates. ii. Contact information for various affordable housing developments. iii. Affordability/household income calculator. b. Home Buyers side should provide: i. List of developments with affordable incentives and necessary information on each development and incentive qualification criteria. ii. Calculator for user to determine household income, buying power, and to illustrate where they fit within the Area Median Income (AMI) strata of the area. iii. Provide household demographic forms needed for income certification along with the instructions on how to obtain an income qualification certificate recognized in the local market. iv. Website should interface with Neighborly Software for statistical and information tracking. B. The website should be designed ADA compliant with all necessary adaptations and with consideration to inhouse editing and updating. C. E-Mail information campaign. 2. A print campaign, in both English and Spanish,which could include, but not limited to, a combination of the following (Minimum 1): A. Scheduled educational/informative Opinion (OP)/Editorial (ED) pieces in the Naples Daily News. B. Additional OP/ED pieces to address controversy as the issues arise. C. Regular BCC educational memos on various housing affordability topics. D. Produce Feature Articles (human interest stories) which promote affordable housing. E. Other print material suggestions are welcomed. 3. A radio/television/social media campaign, in both English and Spanish, to include but not limited to (Minimum 1): A. Collier TV spots B. Public Service Announcements to be shown on local Television. C. Contribute articles to the Collier County Facebook Page and submit Twitter calls D. Schedule and orchestrate community forums which provide opportunities for positive affordable housing conversations among all Collier County residents. Page 1 of 2 Exhibit A-Scope of Services 4. Develop a 20-year anniversary Community & Human Services commemorative bound print piece, in both English and Spanish, that will highlight the history to include but not limited to the following (Minimum 1): A. How the various programs came into being. B. How many have been served over the years in each program. C. Breakdown of fund expenditures over the years. D. Highlight affordable housing developments created within Collier County using the various funds. **An example of the type of finished product being sought will be available at the Pre-Proposal Meeting. 5. Prepare press releases as needed and coordinate with the Public Information Office (PIO) as required (Minimum 1). 6. Cost of producing Broadcasting PSA (Public Service Announcement) Spots (Minimum 1). Page 2 of 2 Exhibit A-Scope of Services Exhibit B Fee Schedule following this page (pages 1 through 1 ) Page 14 of 15 Fixed Price Professional Service Agreement#2017-001(Ver.2) 0 #19-7537 Exhibit B-Fee Schedule Quest Corporation of America ITEM:- HOURLY RATE I.A new web site,in both English and Spanish,separate from the County's which focuses solely on housing. A.It should be interactive with the tbllowing: a.Renters side should provide: i.Current rental inventory map that highlights units considered affordable including rental rates. ii.Contact information for various affordable housing developments. iii.Affordability/household income calculator. b.Home Buyers side should provide: i.List of developments with affordable incentives and necessary information on each development and incentivequalification criteria. $85.00/hour ii.Calculator for user to determine household income,buying power,and to illustrate where they fit within the Area Median Income(AMI)strata of the area. iii.Provide household demographic forms needed for income certification along with the instructions on how to obtain an income qualification certificate recognized in the local market. iv.Website should interface with Neighborly Software for statistical and information tracking. B.The website should be designed ADA compliant with all necessary adaptations and with consideration to inhouse editing and updating. C.E-Mail information campaign 2.A print campaign,in both English and Spanish,which could include,but not limited to,a combination of the following: A.Scheduled educational/informative Opinion(OP)/Editorial(ED)pieces in the Naples Daily News. B.Additional OP/ED pieces to address controversy as the issues arise. $85.00/hour C.Regular BCC educational memos on various housing affordability topics. D.Produce Feature Articles(human interest stories)which promote affordable housing. E.Other print material suggestions are welcomed. 3.A radio/television/social media campaign,in both English and Spanish,to include but not limited to: A.Collier TV spots B.Public Service Announcements to be shown on local Television. $85.00/hour C.Contribute articles to the Collier County Facebook Page and submit Twitter calls D.Schedule and orchestrate community forums which provide opportunities for positive affordable housing conversations among all Collier County residents. 4.Develop a 20-year anniversary Community&Human Services commemorative bound print piece,in both English and Spanish, 13 x 11,50#gloss text,80 that will highlight the history to include but not limited to the following: pages(40 sheets),perfect bound cover,full color,full A.How the various programs came into being. bleed Qty: B.How many have been served over the years in each program. *Est Price 500-$5,869.00 C.Breakdown of fund expenditures over the years. 1,000-$11,738.00 D.Highlight affordable housing developments created within Collier County using the various funds. 5,000-$37,890.00 10,000-$75,750.00 **An example of the type of finished product being sought will he available at the Pre-Proposal Meeting. *This line item will be billed at actual cost. 5.Prepare press releases as needed and coordinate with the Public Information Office(PIO)as required. $85.00/hour 6.Cost of producing Broadcasting PSA(Public Service Announcement)Spots $85.00/hour The Contractor shall provide for approval the County's Contract Adminstrative Agent with a not-to-exceed quote prior to commencing any of the services above. CA Other Exhibit/Attachment Description: ❑ following this page (pages through ) C this exhibit is not applicable Page 15 of 15 Fixed Price Professional Service Agreement#2017-001 (Ver.2) AccoRcr® CERTIFICATE OF LIABILITY INSURANCE DA (M ) /2019 T THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER.THIS CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND,EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S),AUTHORIZED REPRESENTATIVE OR PRODUCER,AND THE CERTIFICATE HOLDER. IMPORTANT: If the certificate holder is an ADDITIONAL INSURED,the policy(ies)must be endorsed. If SUBROGATION IS WAIVED,subject to the terms and conditions of the policy,certain policies may require an endorsement. A statement on this certificate does not confer rights to the certificate holder in lieu of such endorsement(s). PRODUCER CONTACT Arthur Sprague NAME: FAX The Turner Insurance Advisor Group, Inc. (a/c No.Ext): (727)442-0012 (A/C,No): (727)446-9147 2121 N.E. Coachman Rd. E-MAIL skip@turnergroupfla.com ADDRESS: INSURER(S) AFFORDING COVERAGE NAIC# Clearwater FL 33765-2616INsuRERA:Depositors Insurance Company 42587 INSURED INSURER B:Nationwide Quest Corporation of America, Inc. INsuRERc:Allied Property & Casualty Insurance Cc 42579 17220 Camelot Court INSURER D:Travelers Indemnity Company of America 25666 INSURER E:Landmark American Insurance Company Land 0' Lakes FL 34638-7202 INSURER F:Travelers Casualty and Surety COVERAGES CERTIFICATE NUMBER:CL1982716938 REVISION NUMBER: THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED. NOTWITHSTANDING ANY REQUIREMENT,TERM OR CONDITION OF ANY CONTRACTOR OTHER DOCUMENT WITH RESPECT TO WHICH THIS CERTIFICATE MAY BE ISSUED OR MAY PERTAIN,THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH POLICIES.LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS. INSR ADDL SUER POLICY EFF POLICY EXP LTR TYPE OF INSURANCE INSD J(rvn POLICY NUMBER (MM/DD/YYYY) (MM/DD/YYYY) LIMITS X COMMERCIAL GENERAL LIABILITY EACH OCCURRENCE $ 1,000,000 A CLAIMS-MADE X OCCUR PREMS ORENTED PREMISES (Ea occurrence) $ 100,000 X contractual liability X ACPGLD03018791925 7/5/2019 7/5/2020 MED EXP(Any one person) $ 5,000 PERSONAL&ADV INJURY $ 1,000,000 GEN'L AGGREGATE LIMIT APPLIES PER: GENERALAGGREGATE $ 2,000,000 X POLICY PRO- JECT LOC PRODUCTS-COMP/OPAGG $ 2,000,000 OTHER: Multi Product Discount $ AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $ 1,000,000 000,000 (Ea accident) B X ANY AUTO BODILY INJURY(Per person) $ ALL OWNED S• CHEDULED ACPBAz3018791925 7/5/2019 7/5/2020 BODILY INJURY(Per accident) $ AUTOS AUTOS— N• ON-OWNED PROPERTY DAMAGE $ HIRED AUTOS _ AUTOS (Per accident) — Uninsured motorist combined single $ 1,000,000 X UMBRELLA LIAB OCCUR EACH OCCURRENCE $ 2,000,000 C EXCESS LIAB CLAIMS-MADE AGGREGATE $ 2,000,000 DED RETENTION$ ACPCAP3018791925 7/5/2019 7/5/2020 $ WORKERS COMPENSATION PER OTH- AND EMPLOYERS'LIABILITY Y/N STATUTE ER ANY PROPRIETOR/PARTNER/EXECUTIVE E.L.EACH ACCIDENT $ 1,000,000 OFFICER/MEMBER EXCLUDED? N/A D (Mandatory in NH) UB1L3706101842 7/5/2019 7/5/2020 E.L.DISEASE-EA EMPLOYEE $ 1,000,000 If yes,describe under DESCRIPTION OF OPERATIONS below E.L.DISEASE-POLICY LIMIT $ 1,000,000 E Professional Liability LHR770698 7/5/2019 7/5/2020 Aggregate&Each Claim $2,000,000 F Cyber Liabilty 106843444 12/13/2018 12/13/2019 Aggregate $1,000,000 DESCRIPTION OF OPERATIONS/LOCATIONS/VEHICLES (ACORD 101,Additional Remarks Schedule,may be attached if more space is required) Collier County Board of County Commissioners, OR, Board of County Commissioners in Collier County, OR, Collier County Government, OR, Collier County are additional insureds as per the commercial general liability and commercial auto policies wording with a written contract. Insurance is primary and non-contributory. CERTIFICATE HOLDER CANCELLATION SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE Collier County Board of County THE EXPIRATION DATE THEREOF,NOTICE WILL BE DELIVERED IN Commissioners ACCORDANCE WITH THE POLICY PROVISIONS. 3295 Tamiami Trail E. Naples, FL 34112 AUTHORIZED REPRESENTATIVE Martin Turner/SKIP ©1988-2014 ACORD CORPORATION. All rights reserved. ACORD 25(2014/01) The ACORD name and logo are registered marks of ACORD INS025(201401)