Agenda 04/22-23/2008 Item # 6D
Agenda Item No. 60
April 22. 2008
Page 1 of 6
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COlliER COUNIY MANAGER'S OFFICE
3301 East Tamiami Trail' Naples, Florida 34111 . (239) 774-8383 . FAX (239) 774-4010
Apri/1.2008
Ms. Nan~ Colina
2820 22" Avenue SE
Naples. FL 34117
Re: Public Petition Request to Discuss Construction and Warranty Issues With
Designers Home Group, Inc.
Dear Ms. Colina:
Please be advised that you are scheduled to appear before the Collier County Board of
Commissioners at the meeting of April 22, 2008, regarding the above referenced
subject.
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Your petition to the Board of County Commissioners will be limited to ten minutes.
Please be advised that the Board will take no aelion on your petition at this meeting.
However, your petition may be placed on a future agenda for consideration at the
Board's discretion. If the subjeel matter is currently under litigation or is an on-going
Code Enforcement case, the Board will hear the item but will not discuss the item after it
has been presented. Therefore, your petition to the Board should be to advise them of
your concern and the need for action by the Board at a future meeting.
The meeting will begin at 9:00 a.m. in the Board's Chambers on the Third Floor of the W.
Harmon Turner Building (Building "F") of the government complex. Please arrange to be
present at this meeting and to respond to inquiries by Board members.
If you require any further information or assistance, please do not hesitate to contact this
office.
C2~K~~
County Manager
JVMJjb
cc: David Weigei, County Attorney
Joseph Schmitt, CD&ES Administrator
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Apr 01 OS 10:49a
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Agenda It'lm No. 6D
~p.<il ~ 2008
"'Pag'i';'2 of 6
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Recuest to BOBak under Public Petition
PlesS8 print
Name:jJG.fflI~.(\ n\~"'c-,
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!Jam of the ElllllnfMliali...... VDU wish Ie lIII88k:
Must cIn:I. ,.. DI' no;
Is this IlUb~ mailer underllligatlon at thle time? Yes ~
Is this subject m....r an ongoing Code EnfDrcement case? Yes ~
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Note: If elat.'... I18r Is ..,..... the Board wII hea"the It8m but_ haft no
disc;usslon ......,... the IlIIm at'IIr It.. ....ntlld.
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PI~...., tIXDIain In tMtAiIthe reason 1ItlU are reouestina to ........k Catlactl addlllonal
Daae If necessarvl:
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Please -""Isin in detllilthe --.n VDU 11I8 askino the Commission Ie take (a1tach
addlllonal .-..0 If nee --'''V);
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H:\J0lI'lI F_ r...._.bIIo PMIIon Requut Farm. 2llOII_lonn.dlle
Mar 31 08 01:39p
Agenda l1l>m No. 6D
April 22. 2008
Page 3 of 6
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Jose & Nancy Colina
2820 22"" Ave. SE
Naples, Florida 34111
March 31, 2008
County Manager
Dear Sir:
My family is grateful for the opportunity given to petition the Board of County
Commissioners. If there is someone else in the community that has also been a victim
of Designers Home Group, Inc., my only suggestion is to get in touch with your
commissioner and they will try to help you with your problems.
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My husband and I decided to have our home built here on our land in Collier County.
We visited several developers prior to making a decision, and we selected to have
Designers Home Group, Inc. build our new home. My husband and I signed the
Residential Construction contract on 313/03.
(
Exhibit "'A"
Residential Construction Contract
Construction of our new residence began and work was performed according to the
builder's schedule. Permits and inspections were apparently done, Certificate of
Occupancy issued on March 26, 2004.
Exhibit "8"
Collier COWlty Govenunent Permits
Exhibit "e"
Certificate of Occupancy
The keys to our new home was given to my husband on May 5, 2004. We started to
bring some of our belongings gradually on weekends, because we still had our
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Mar 31 08 01 :39p
Agenda liISJn No. 60
April 22, 2008
Page 4 of 6
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existing home in Miami_ Our problems started toward the end of May beginning of
June 2004. My husband arrived with furniture and to stay for the weekend when he
realized that the front bedroom carpet was soaked, somehow water was seeping
through the front bedroom and Hvingroom area. Here is when our nightmares began
and our new home became a living inferno.
I contacted the builder right away regarding the problem my husband had
encountered and was told that someone would come and check to see what the
problem was. I would make arrangements with the office to have someone go and
meet me at the house and no one ever showed up. I made numerous phone calls and
sent several faxes confirming the time I would be at the house and it was all a waste
of my time.
Prior to the one year period we are entitled to under warranty from Designers Home
Group, Inc., against defective workmanship and material, considering the
construction standards for a property in Collier County. I sent a certified letter to
Designers Home Group, Inc., and the Office of Inspector General
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Exhibit "D"
A certified letter dated January 21, 2005 to Designers Home Group
Exhibit "E"
Office of Inspector General
I waited to see ifI would get a reply from Designers Home Group, Inc., regarding
the letter. The builder did not make an attempt to contact to comply with the issues.
Once again I sent out yet another certified letter.
Exhibit "F"
A certified letter dated April 4, 2005 to Designers Home Group, Inc_
I was hoping to finally have the problems resolved, needless to say that I did not get
a response. I decided to file a complaint with the Department of Business and
Professional Regulations sent certified mail.
Exhibit "G"
A certified letter to Consumer Complaints dated May 5, 2005
I contacted several roofing companies in the area to come to my home to see if they
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Mar 31 08 01 :39p
Agenda RsIn No. 6D
April 22, 2008
Page 5 of 6
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could tell me the problem with my home. The first company to arrive was Kelly
Roofing on June 25, 2005. We now know what was the cause of the problem, they
told us and showed us that the valley in front of our home had never been finished.
Exhibit "H"
Kelly Roofing photo of my roof
I sent another Complaint Form to Consumer Complaints due to now having proof of
the problem along with a Mold Analysis Report.
Exhibit "]"
A certified letter to Consumer Complaints dated August 1 0, 2006
We pUl1;ued this issue with legal counsel. Conclusion is that we ended up with water
damage in the interior of both areas and a foul smell. MOLD in our home.
Exhibit .'.J"
A photo album
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Solution to our Mold problem would be Remediation
(
Exhibit "'K"
Ultimate Response Fire & Water Restoration Inc.
Finally we received a Judgement in our favor on Dec. 20, 2007 signed by Circuit
Court Judge Cynthia A. Ellis.
Exhibit "L"
ORDER ON MOTION FOR ENTRY OF JUDGEMENT ON ARBITRATION
AWARD
We also encountered yet another problem that we were not aware ofuntil hours prior
to Hurricane Wilma threatened our area in 2005, the shutters to the back were
incorrect size too short.
Exhibit "MOO
A letter from counsel advising opposing counsel of the issue
We honestly believe that the county is responsible for all the problems that this has
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Mar 31 08 01:40p
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Agenda Item No. 6D
April 22, 2008
Page 6 of 6
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brought our family. Had the inspector conducted. a through inspection and not only
what you can see from the ground because there are certain areas that you cannot
visually see from below. If the inspector had not signed the approval for the roof and
had advised the builder to fL'lish the job we would not have encountered any these
problems.
We had to take a Line of Credit to pay for all the unexpected expenses. This has
affected in a negative way my relationship with my husband of25 years. As a result
in constant arguments, mental anguish, depression. We were to a point that we
almost lost our home_
I request a judgement against the City for damages for all the pain and suffering this
has brought to our lives.
I may be reached at my home (239) 455-3565 or cell numbers (786) 200-6464, (786)
232-2658.
Yours faithfully,
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Nancy Colina
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