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Agenda 04/22-23/2008 Item # 6D Agenda Item No. 60 April 22. 2008 Page 1 of 6 . COlliER COUNIY MANAGER'S OFFICE 3301 East Tamiami Trail' Naples, Florida 34111 . (239) 774-8383 . FAX (239) 774-4010 Apri/1.2008 Ms. Nan~ Colina 2820 22" Avenue SE Naples. FL 34117 Re: Public Petition Request to Discuss Construction and Warranty Issues With Designers Home Group, Inc. Dear Ms. Colina: Please be advised that you are scheduled to appear before the Collier County Board of Commissioners at the meeting of April 22, 2008, regarding the above referenced subject. . Your petition to the Board of County Commissioners will be limited to ten minutes. Please be advised that the Board will take no aelion on your petition at this meeting. However, your petition may be placed on a future agenda for consideration at the Board's discretion. If the subjeel matter is currently under litigation or is an on-going Code Enforcement case, the Board will hear the item but will not discuss the item after it has been presented. Therefore, your petition to the Board should be to advise them of your concern and the need for action by the Board at a future meeting. The meeting will begin at 9:00 a.m. in the Board's Chambers on the Third Floor of the W. Harmon Turner Building (Building "F") of the government complex. Please arrange to be present at this meeting and to respond to inquiries by Board members. If you require any further information or assistance, please do not hesitate to contact this office. C2~K~~ County Manager JVMJjb cc: David Weigei, County Attorney Joseph Schmitt, CD&ES Administrator -. Apr 01 OS 10:49a 84/01/2808 08:41 7744818 CllJ'ITV MSR Cf'ER_ DE Agenda It'lm No. 6D ~p.<il ~ 2008 "'Pag'i';'2 of 6 . Recuest to BOBak under Public Petition PlesS8 print Name:jJG.fflI~.(\ n\~"'c-, Addl'flllS: ;::;)~ rl.~rd ?"\",,,_ .c.., E. -~~'9\~, ~L ?,I..\ l n Phone: (,::;)"~..q ~5 - ?>5b'S !Jam of the ElllllnfMliali...... VDU wish Ie lIII88k: Must cIn:I. ,.. DI' no; Is this IlUb~ mailer underllligatlon at thle time? Yes ~ Is this subject m....r an ongoing Code EnfDrcement case? Yes ~ ).j}~l,.."f? I Note: If elat.'... I18r Is ..,..... the Board wII hea"the It8m but_ haft no disc;usslon ......,... the IlIIm at'IIr It.. ....ntlld. -. PI~...., tIXDIain In tMtAiIthe reason 1ItlU are reouestina to ........k Catlactl addlllonal Daae If necessarvl: ~ ~ A1Tl'\'~H-~.h Please -""Isin in detllilthe --.n VDU 11I8 askino the Commission Ie take (a1tach addlllonal .-..0 If nee --'''V); ~<!.. A:rn,./I.#-& CJ . H:\J0lI'lI F_ r...._.bIIo PMIIon Requut Farm. 2llOII_lonn.dlle Mar 31 08 01:39p Agenda l1l>m No. 6D April 22. 2008 Page 3 of 6 . Jose & Nancy Colina 2820 22"" Ave. SE Naples, Florida 34111 March 31, 2008 County Manager Dear Sir: My family is grateful for the opportunity given to petition the Board of County Commissioners. If there is someone else in the community that has also been a victim of Designers Home Group, Inc., my only suggestion is to get in touch with your commissioner and they will try to help you with your problems. . My husband and I decided to have our home built here on our land in Collier County. We visited several developers prior to making a decision, and we selected to have Designers Home Group, Inc. build our new home. My husband and I signed the Residential Construction contract on 313/03. ( Exhibit "'A" Residential Construction Contract Construction of our new residence began and work was performed according to the builder's schedule. Permits and inspections were apparently done, Certificate of Occupancy issued on March 26, 2004. Exhibit "8" Collier COWlty Govenunent Permits Exhibit "e" Certificate of Occupancy The keys to our new home was given to my husband on May 5, 2004. We started to bring some of our belongings gradually on weekends, because we still had our . Mar 31 08 01 :39p Agenda liISJn No. 60 April 22, 2008 Page 4 of 6 . existing home in Miami_ Our problems started toward the end of May beginning of June 2004. My husband arrived with furniture and to stay for the weekend when he realized that the front bedroom carpet was soaked, somehow water was seeping through the front bedroom and Hvingroom area. Here is when our nightmares began and our new home became a living inferno. I contacted the builder right away regarding the problem my husband had encountered and was told that someone would come and check to see what the problem was. I would make arrangements with the office to have someone go and meet me at the house and no one ever showed up. I made numerous phone calls and sent several faxes confirming the time I would be at the house and it was all a waste of my time. Prior to the one year period we are entitled to under warranty from Designers Home Group, Inc., against defective workmanship and material, considering the construction standards for a property in Collier County. I sent a certified letter to Designers Home Group, Inc., and the Office of Inspector General -', Exhibit "D" A certified letter dated January 21, 2005 to Designers Home Group Exhibit "E" Office of Inspector General I waited to see ifI would get a reply from Designers Home Group, Inc., regarding the letter. The builder did not make an attempt to contact to comply with the issues. Once again I sent out yet another certified letter. Exhibit "F" A certified letter dated April 4, 2005 to Designers Home Group, Inc_ I was hoping to finally have the problems resolved, needless to say that I did not get a response. I decided to file a complaint with the Department of Business and Professional Regulations sent certified mail. Exhibit "G" A certified letter to Consumer Complaints dated May 5, 2005 I contacted several roofing companies in the area to come to my home to see if they -. Mar 31 08 01 :39p Agenda RsIn No. 6D April 22, 2008 Page 5 of 6 . " could tell me the problem with my home. The first company to arrive was Kelly Roofing on June 25, 2005. We now know what was the cause of the problem, they told us and showed us that the valley in front of our home had never been finished. Exhibit "H" Kelly Roofing photo of my roof I sent another Complaint Form to Consumer Complaints due to now having proof of the problem along with a Mold Analysis Report. Exhibit "]" A certified letter to Consumer Complaints dated August 1 0, 2006 We pUl1;ued this issue with legal counsel. Conclusion is that we ended up with water damage in the interior of both areas and a foul smell. MOLD in our home. Exhibit .'.J" A photo album . Solution to our Mold problem would be Remediation ( Exhibit "'K" Ultimate Response Fire & Water Restoration Inc. Finally we received a Judgement in our favor on Dec. 20, 2007 signed by Circuit Court Judge Cynthia A. Ellis. Exhibit "L" ORDER ON MOTION FOR ENTRY OF JUDGEMENT ON ARBITRATION AWARD We also encountered yet another problem that we were not aware ofuntil hours prior to Hurricane Wilma threatened our area in 2005, the shutters to the back were incorrect size too short. Exhibit "MOO A letter from counsel advising opposing counsel of the issue We honestly believe that the county is responsible for all the problems that this has . Mar 31 08 01:40p ]:>.5 Agenda Item No. 6D April 22, 2008 Page 6 of 6 . brought our family. Had the inspector conducted. a through inspection and not only what you can see from the ground because there are certain areas that you cannot visually see from below. If the inspector had not signed the approval for the roof and had advised the builder to fL'lish the job we would not have encountered any these problems. We had to take a Line of Credit to pay for all the unexpected expenses. This has affected in a negative way my relationship with my husband of25 years. As a result in constant arguments, mental anguish, depression. We were to a point that we almost lost our home_ I request a judgement against the City for damages for all the pain and suffering this has brought to our lives. I may be reached at my home (239) 455-3565 or cell numbers (786) 200-6464, (786) 232-2658. Yours faithfully, . Nancy Colina -.