LAB Minutes 04/17/2019Naples, Florida, April 17, 201 9
LET lT BE KNOWN that the LIBRARY ADVISORY BOARD met on this date in regular session
at 10:00 a.m. in the Headquarters Library with the following members present:
Connie Bettinger - District 3
Joan Hochschild - District 1
Joy White - District 4
Marjorie H. Gagnon - District 5
Lynne Nordhoff - District 2
ALSO PRESENT:Tanya Williams, Library Director
Karen Tibbetts, Administrative Assistant
Louise Franck, Vice-President, Friends of the Library
PLEDGE OF ALLEGIANCE
APPROVAL OF MINUTES
Ms. Bettinger asked for additions or corrections to the minutes of March 20, 2019. Several
grammatical corrections were noted. Mrs. Nordhoff moved to approve the minutes with the
corrections noted. Ms. White seconded and the motion was carried unanimously.
REPORT OF OFFICERS. Ms. Bettinger reported that she attended the BCC meeting at which the Proclamation for
National Library Week was presented.
REPORT OF COMMITTEES - None
REPORT OF THE FRIENDS. Mrs. Franck reported that the 2020 Nick Linn Lecture Series has already sold out,o The Friends of the Library are working with the Ritz Carlton to see if they can expand the
attendance to be able to sell tickets to those on the waiting list.. The Non-Fiction authors for 2020 have been confirmed.o Jonathan Eig, author of "Ali: A Life"o Jerome O'Connor, author of "The Hidden Places of World War ll"
o l\ilaura Elizabeth Cunningham, author of "China in the 21"t Century"o James B. Donovan, author of "Shoot for the Moon"
COMMUNICATIONS
a-Written-None
b - Personal - None
PUBLIC COMMENTS - None
UNFINISHED BUSINESS
1) Room Use, Rental, and Fines/Fees Schedule - Update from the County Atlorney's
Officeo Ms. Williams reported that the County Attorney wanted to review the Library's policy as
compared to other library systems to make sure that the language is not too restrictive
for the use of property.
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CHAIR:
VICE-CHAIR:
SECRETARY:
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Packet Pg. 609 Attachment: LAB Meeting Minutes - April 17, 2019 (Signed) (9004 : Library Advisory Board - May 15 2019)
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She stated that the Library is a limited public forum. Policy language must not
unnecessarily exclude or restrict the use of property.
She added that all Library policies will be reviewed. ln response to a question raised
regarding the increased scrutiny of policies and procedures, Ms. Williams briefly
explained the creation of the Office of Corporate Compliance and lnternal Review.
2) May 3'd Staff Training Day - Attendance & Luncho LAB members are invited to attend the Library staff training day. Ms. Williams
distributed copies of the Panera menu lunch options for those wishing to attend
. Ms. Williams will send out a reminder email.
NEW BUSINESS
1) Request for Reconsideration - Outlander, DYD. Ms. Williams distributed a redacted copy of a patron's concern regarding the content of
the last episode of season one of the Outlander series, which was released in 2015.o She also distributed an excerpt from the Library's policy pertaining to requests for
reconsideration of materials, and a sample response letter from Kim Spina,
Acquisitions Librarian.. Mrs. Spina included a list of awards t at the Outlander series received from multiple
organizations. The movie is loosely based on Scottish history and portrays the
psychologically damaging effects of captivity and torture.. Discussion ensued regarding the cinematographic portrayal of a rape in a Scottish
prison.t lhe Outlander series DVDs can only be checked out by someone that is 18 years or
older.. The Library's collection objectives operate under the guidelines outlined in the
American Library Association's Library Bill of Rights.r Per Florida statutes language,lhe Outlander series is not considered to be
pornographic.. Ms. Williams is drafting a letter using the language from the ALA defending the
Outlander seties in the Library's collection. She will also invite the patron to a LAB
meeting to further discuss if requested.o Ms. Williams will send the letter to LAB members for review.
2) Request for Reconsideration Policy - Discussion Only. Discussion ensued regarding the creation of a committee of three or five members to
review any future complaints. The committee would provide a recommendation report
to I\/s. Williams, which she would present to LAB members for further review.. Ms. Williams reported that Mike Sheffield, County Director of Communications and
Customer Relations, expressed an interest to be a part of the committee.o Dr. Hochschild asked if the situation could have been resolved before a formal form
was completed by the patron.. Ms. Williams replied that this is the first time she has seen this form submitted.
Generally staff explain the Library's collection development policy and the guidelines
the Library operates within, particularly regarding the censorship of materials which
deters a formal request. Ms. Williams wants to create a policy/procedure that would put Library staff in a neutral
position to provide an informative discussion and resolution with a patron's concerns.
DIRECTOR'S REPORT
'l ) Staffing Update
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Packet Pg. 610 Attachment: LAB Meeting Minutes - April 17, 2019 (Signed) (9004 : Library Advisory Board - May 15 2019)
. Ms. Williams reported that Joan Guthier at Golden Gate Library will be retiring at the
end of May. Juliet Gross at Headquarters retired yesterday.. Severaljob bank employees resigned as they either retumed to school or found
permanent employment.. Expanded Library hours will begin on tvlay 6, which may affect staffing.. Ms. Williams reclassified a Program Specialist position to include administrative,
technology specific functions including catalog cleanup, database maintenance, and
statistics. Janet Pereira was selected for this position and her Administrative
Supervisor position at HQ will be posted as a promotional position.. tvls. Williams reported that County employees have '12 weeks of family medical leave
(FlvlLA) available. April Ristau will be taking mate.nity leave during the summer, and
staff will cover her duties until she returns-. She added that eight new staff members started this month.. A new Youth Services Program Specialist will start on April 1 at Headquarters Library. Once the position is filled, the Youth Librarian's duties at the South Regional Library
will include spending one day each week in Everglades City.
2) 2Q Stats. lrs. Williams distributed statistics information and reported that second quader
statistics are in the black from the first quarter, and are in line to surpass last year's
statistics.. The statistics include the change in the method for collecting circulation numbers from
the jail.
. The Library currently has 213,000 library card holders; added 18,000 physical items to
the collection, 1.2 million virtual visits; and door counts are up 22% from the first
quarter.. Ms. Williams stated that library cards are valid for three years, and accounts are
purged if the card becomes inactive. However, if any fines/fees are owed, the account
will remain active for two more years.. Library priv;leges are locked once a patron has $10 in fines/fees.. ln the past, when the library had more reference librarians, they would review the
obituaries to inactivate patron's accountsi however, now not all deaths are published... Volunteers are not permitted to access the patron database.. Most outstanding fines/fees are generally less than $20, and would not be significant
enough to hire a collection agency.. Janet will be assigned to look into statistics gathered for lrergent lntellect, as they may
not have been pulled in the way Mergent recommends.. Ms. Williams will look into the Demographics Now resource to determine if the
subscription will be continued.. Circulation ofjail materials is no longer captured by the Library's Sierra system. The
Library provides donated books, which meet specific requirements, to the jail, and jail
staff provide the circulation information.
3) 6 Month Scorecard. llls Williams reported that there are still many items in yellow ("ln Process"). However,
there are many items that have been addressed and are in green ("Pass").. The Library has implemented a display marketing team for system-wide promotions as
well as adding mobiie printing.. The Library is PCI compliant, provides BrainFuse to patrons, added Niche Academy
for staff online tutorials, and created an online emergency ops childcare team.
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Packet Pg. 611 Attachment: LAB Meeting Minutes - April 17, 2019 (Signed) (9004 : Library Advisory Board - May 15 2019)
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2020 Budget Preparations - Update
The FY2020 Budget will be presented to the County Manager on May 16.
tvls. Williams requested two additional positions; however, the Office of Management
and Budget (OMB), will not be expanding any positions across the agency for FY
2020.
However, Ms. Williams will still be working on other opportunities for the additional
financial position.
The Library has a current proposed budget of $950K for print materials and has
increased the budget for electronic materials.
Funding for eBooks and Hoopla streaming will come out of State Aid money; however,
both will not be able to continue to be supported exclusively from this fund.
Ms. Williams would like to have Hoopla's $961(year subscription funded through the
general fund.
The Library defined the difference between the Library vs. the public downloading
eBooks.
A patron cannot donate an eBook they have purchased and downloaded to their
electronic device.
The Library can purchase eBooks for multiple downloads, depending on the publisher.
Some publishers restrict the number of downloads for a single title to 26, at which time
the Library would have to repurchase the title.
The Library has shown an increase of 34% in eResource usage circulation above
2018.
The Library will be looking into other funding sources for eBooks.
The Florida Llbrary Association has standards and recommendations for how many
materials a library system should have in their collection.
The County established 1 .ST lcapita based on peak season population numbers, which
would equate to over 800K titles in the system. However, the Library has been in a
deficit for many years.
ADJOURNMENT
Ms. Bettinger asked if there was any more business to discuss. There being no further business
to come before the Library Advisory Board, the meeting was adjourned at 1 1:30 a.m.
The next LAB meeting will include its annual meeting to be held on Wednesday, lvlay 15, 2019
at the Headquarters Library, 2385 Orange Blossom Drive, Naples, FL 34109, (239) 593-351 1.
Ap
Connie Bettinger, Chair
Library Advisory Board
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Packet Pg. 612 Attachment: LAB Meeting Minutes - April 17, 2019 (Signed) (9004 : Library Advisory Board - May 15 2019)