Agenda 01/13/2009 Item # 6AAgenda Item No. 6A
January 13, 2009
COLLIER COUNTY Page 1 of 3
OFFICE OF THE COUNTY MANAGER
3301 East Tamiami Trail • Naples, Florida 34112 • (239) 252 -8383 • FAX: (239) 252 -4010
January 5, 2009
Ms. Demetria Chadbourne
6432 Autumn Woods Boulevard
Naples, FL 34109 -7806
Re: Public Petition Request to Discuss Water Bill Charges for 6432 Autumn Woods
Boulevard
Dear Ms. Chadbourne:
Please be advised that you are scheduled to appear before the Collier County Board of
Commissioners at the meeting of January 13, 2009, regarding the above referenced
subject.
Your petition to the Board of County Commissioners will be limited to ten minutes.
Please be advised that the Board will take no action on your petition at this meeting.
However, your petition may be placed on a future agenda for consideration at the
Board's discretion. If the subject matter is currently under litigation or is an on -going
Code Enforcement case, the Board will hear the item but will not discuss the item after it
has been presented. Therefore, your petition to the Board should be to advise them of
your concern and the need for action by the Board at a future meeting.
The meeting will begin at 9:00 a.m. in the Board's Chambers on the Third Floor of the W.
Harmon Turner Building (Building "F ") of the government complex. Please arrange to be
present at this meeting and to respond to inquiries by Board members.
If you require any further information or assistance, please do not hesitate to contact this
office.
Sincerely,
2iames V. Mudd
County Manager
JVM /jb
cc: Jeffrey Klatzkow, County Attorney
Jim DeLony, Public Utilities Administrator
01(03/2009 13:59 FAX 2395913158
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Please print
STAPLES NAPLES
Q003
Agenda Item No. 6A
January 13, 2009
Page 2 of 3
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is this subject numar under litigation at this time? Yee AO
is this subject matter an ongoing Cods Enforcement Cass? Yes /do
Note: If either answer is "yes ", the Board will hear the item but will have no
discussion regarding the Item aflsr It is presented.
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OUO3/2009 13:59 FAX 2395913156 STAPLES NAPLES Agenda lV0 io.6A
January 13, 2009
Page 3 of 3
• This letter Is written to appeal the bill and penalties for August and September that have been
attributed to my account for my property at 6432 Autumn Woods Bldvd., Naples .I am requesting a
reduction in my d1 to $46.16 which has been the historic big prior to this incident.
Below, I have attempted to provide a documentation of everts that axpdadn the current situation and
provide the justi8oation for this request.
My property in Autumn Woods is a vacation home that I do not inhabit for several months of the year,
Including the summer. In August I received a bill for around $2,000.Upon receipt of this big I was shocked
as our bill was historically less than $60 and I knew that no one had been using the home. I called
customer service and atWlainsd to the representative who answered that there must be a mistake or that
someone must have topped Into our water.
We also aalled the Autumn Woods Association office to find out If there were any other homeowners
who had similar issues and were told no. We have since find out that there have been several
people who have had problems with the public water and being billed incorrectly.
At about the same time as we. received the now bill we reoeived a letter from the Collier County
Water Distribution Department, Joseph Thomas wrote us a letter regarding a'cross connection'
Issue. I caged him and explained to him that we do not live at the property fug time and that we seam
to have a mystery going on. We have owned the property for 3 years and we have never had an
issue such as this, Some major evert must have happened to trigger this event. He triad to explain
the cross connection issue to me and said he would have someone most us on the 26th.
They met with us and could not really figure it out. They out and capped a pipe and concluded that
• there was Indeed it cross connection.
I appealed to Commissioner Hallas and he responded "They have researched this complaint and
also the history behind It and this the findings by the county. There is nothing that can be done in
correcting the water usage, but the county is taking into effect that a adjustment to the sewer
service will be credited to your bill°
Thus far we have been credited the sewer charge of W.oe and penalty fees.
Over the last month we have been gathering additional information to dispute this finding which I will
present at the January 13" meeting,
Thank -you
Derne_tri'a (1Chhaad�bourne
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