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Agenda 02-05-2019 BCC W - Transit SystemCOLLIER COUNTY Board of County Commissioners BCC/TRANSIT SYSTEM WORKSHOP AGENDA Board of County Commission Chambers Collier County Government Center 3299 Tamiami Trail East, 3rd Floor Naples, FL 34112 February 05, 2019 9:00 AM Commissioner William L. McDaniel, Jr., District 5 - Chair; CRAB Co-Chair Commissioner Burt Saunders, District 3 – Vice-Chair Commissioner Donna Fiala, District 1; CRAB Co-Chair Commissioner Andy Solis, District 2 Commissioner Penny Taylor, District 4 Notice: All persons wishing to speak must turn in a speaker slip. Each speaker will receive no more than three (3) minutes. Collier County Ordinance No. 2003-53 as amended by Ordinance 2004-05 and 2007-24, requires that all lobbyists shall, before engaging in any lobbying activities (including but not limited to, addressing the Board of County Commissioners), register with the Clerk to the Board at the Board Minutes and Records Department. 1. PLEDGE OF ALLEGIANCE 2. WORKSHOP TOPICS 2.A. Collier Area Transit - Staff Presentation (Michelle Arnold) 3. PUBLIC COMMENTS 4. ADJOURN Inquiries concerning changes to the Board’s Agenda should be made to the County Manager’s Office at 252-8383. 02/05/2019 COLLIER COUNTY Board of County Commissioners Item Number: 2.A Item Summary: Collier Area Transit - Staff Presentation (Michelle Arnold) Meeting Date: 02/05/2019 Prepared by: Title: Operations Analyst – County Manager's Office Name: Geoffrey Willig 01/29/2019 1:31 PM Submitted by: Title: County Manager – County Manager's Office Name: Leo E. Ochs 01/29/2019 1:31 PM Approved By: Review: County Manager's Office Geoffrey Willig County Manager Review Completed 01/29/2019 1:31 PM Board of County Commissioners MaryJo Brock Meeting Pending 02/05/2019 9:00 AM 2.A Packet Pg. 3 Collier Area Tr ansit “THE PURRRFECT RIDE” 2.A.1 Packet Pg. 4 Attachment: CAT Presentation (7902 : Collier Area Transit) 2 2.A.1 Packet Pg. 5 Attachment: CAT Presentation (7902 : Collier Area Transit) General Outline •Collier County Transit Today & Historically •Peer Comparison •Current Financial Status •Ve ndor Collaboration •Re commendation 3 2.A.1 Packet Pg. 6 Attachment: CAT Presentation (7902 : Collier Area Transit) Collier County Transit To day and Historically Service Growth and Quality 4 2.A.1 Packet Pg. 7 Attachment: CAT Presentation (7902 : Collier Area Transit) Collier Area Tr ansit Today Current Service Levels 5 •Fixed Route System »Functions as a Network with 19 Routes »7 days a week »Ro utes evaluated regularly and updated bi-annually »Te chnology integrated into system »70% of Fixed Routes have a frequency of 90 minutes or more »30% of Fixed Routes have a frequency of 60 minutes •Paratransit System »Utilizes 35 County and Vendor buses to provide up to 450 trips daily »7 days a week –Limited service on Sundays »Tr ips support all activities »No technology for Paratransit users to aide with accessing trips 2.A.1 Packet Pg. 8 Attachment: CAT Presentation (7902 : Collier Area Transit) Privatization Collier ’s Operations has been contracted out to the private sector Operation Structure •One Contractor responsible for Customer Service; Dispatch and Scheduling •Another Contractor responsible for Operators and Cleaning vehicles •County responsible fo r vehicle maintenance and fuel •The contract has been resolicited under the consolidated model 6 2.A.1 Packet Pg. 9 Attachment: CAT Presentation (7902 : Collier Area Transit) Historical Ridership 7 97,571 324,037 475,820 627,824 951,601 1,052,536 1,180,147 1,166,358 1,109,710 1,064,910 1,154,702 1,207,866 1,361,294 1,181,530 1,094,103 973,981 896,219 838,676 0 200,000 400,000 600,000 800,000 1,000,000 1,200,000 1,400,000 1,600,000 FY 01 FY 02 FY 03 FY 04 FY 05 FY 06 FY 07 FY 08 FY 09 FY 10 FY 11 FY12 FY13 FY14 FY15 FY16 FY17 FY18 Fixed Route Ridership by Fiscal Year 2.A.1 Packet Pg. 10 Attachment: CAT Presentation (7902 : Collier Area Transit) Historical Ridership 8 94,103 109,464 112,696 117,752 122,913 115,578 87,263 86,010 93,307 100,647 100,298 106,255 - 20,000 40,000 60,000 80,000 100,000 120,000 140,000 Ridership Paratransit Ridership FY2007 FY2008 FY2009 FY2010 FY2011 FY2012 FY2013 FY2014 FY2015 FY2016 FY2017 FY2018 2.A.1 Packet Pg. 11 Attachment: CAT Presentation (7902 : Collier Area Transit) Pe er Comparison 9 2.A.1 Packet Pg. 12 Attachment: CAT Presentation (7902 : Collier Area Transit) Demographics & Operation Characteristics 10 Collier Lee Manatee Sarasota Demographic To tal Population 372,880 698,468 363,369 407,260 Urban Area (UZA) Population 310,298 530,290 643,260 643,260 Urban Area (UZA) Square Miles 187 330 327 327 Service Area Population 323,785 437,570 368,782 400,867 Square Miles (Service Area)2,025 252 743 227 Operation Characteristics Vehicles Available for Max Svc Paratransit 34 47 29 66 Fixed Route 25 68 36 69 Va npool/Commuter Bus 0 19 0 8 To tal Vehicles 59 134 65 143 2.A.1 Packet Pg. 13 Attachment: CAT Presentation (7902 : Collier Area Transit) Level of Service Comparison Percent of Routes for each level of service 11 Frequency Collier Lee Manatee Sarasota 90 Minutes or More 70%18%21%9% 60 Minutes 30%45%50%65% 40 Minutes or less --36%29%26% 2.A.1 Packet Pg. 14 Attachment: CAT Presentation (7902 : Collier Area Transit) Pe rformance Measures 12 $0.00 $20.00 $40.00 $60.00 $80.00 $100.00 $120.00 Collier Lee Manatee Sarasota Fixed Route Revenue Hour Cost Collier Lee Manatee Sarasota Collier County 2.A.1 Packet Pg. 15 Attachment: CAT Presentation (7902 : Collier Area Transit) Pe rformance Measures 13 $0.00 $10.00 $20.00 $30.00 $40.00 $50.00 $60.00 Collier Lee Manatee Sarasota Paratransit Cost Per Trip Collier County 2.A.1 Packet Pg. 16 Attachment: CAT Presentation (7902 : Collier Area Transit) 14 Source of Operation Funds Expended 11.9% 49.0% 18.9% 19.5% 0.7% Collier 14.3% 55.9% 15.7% 11.0% 3.1%Lee 9.3% 46.9% 15.0% 28.0% 0.8%Manatee 8.0% 74.5% 10.5% 6.3% 0.7%Sarasota Fare Revenues Local Funds State Funds Federal Assistance Other Funds 2.A.1 Packet Pg. 17 Attachment: CAT Presentation (7902 : Collier Area Transit) 15 Source of Capital Funds Expended 0.0% 5.5% 9.7% 84.3% 0.5% Collier 0.0% 27.6% 29.5% 98.7% 4.2%Lee 0.0% 7.4% 0.0% 92.6% 0.0%Manatee 0.0%2.2%0.0% 97.8% 0.0% Sarasota Fare Revenues Local Funds State Funds Federal Assistance Other Funds 2.A.1 Packet Pg. 18 Attachment: CAT Presentation (7902 : Collier Area Transit) 16 Summary of Operating Expenses 11.9% 16.3% 69.2% 2.6%Collier 73.5% 12.7% 0.7%13.1% Lee 59.0% 15.5% 0.0% 25.5% Manatee 50.5% 10.7% 23.0% 15.8% Sarasota Salary, Wages, Benefits Materials and Supplies Purchased Transportation (Contractor) Other Operating Expenses 2.A.1 Packet Pg. 19 Attachment: CAT Presentation (7902 : Collier Area Transit) Direct Comparison Collier, Lee, Manatee, and Sarasota Counties 17 Collier Lee Manatee Sarasota Service Area Po pulation 323,785 437,570 368,782 400,867 Service Area Square Miles 2,025 252 743 227 FY18 County Budget $1.17B $2.15B $628M $1.13B Public Transit Budget $7.1M $27.86M $9.1M $29.9M Tr ansit % of Budget 0.61%1.29%1.45%2.64% Tr ansit Budget per Capita $19.07 $39.88 $25.01 $73.40 Collier County has the unique challenge of having a low population density and a larger service area. 2.A.1 Packet Pg. 20 Attachment: CAT Presentation (7902 : Collier Area Transit) Current Financial Status 18 How to address Challenges 2.A.1 Packet Pg. 21 Attachment: CAT Presentation (7902 : Collier Area Transit) 19 Financial Outlook –FY19 General Fund Allocation Challenges •Carryforward and Reserves from previous years used to subsidize current budget •Annual GF contribution to Fixed Route budget has been capped at approx. $1.4M •$634K budget shortfall addressed by utilize Section 5307 grant •Ve ndor contract proposals received ranging from $7.9M to $9.5M (all an increase over current contract costs by $1.2M) •Anticipate a $1.8M deficit for FY2020 based on the market pricing information from the RFP process 2.A.1 Packet Pg. 22 Attachment: CAT Presentation (7902 : Collier Area Transit) 20 How to address Anticipated Deficit Options: »Create New Revenue Source(s) »Defer Capital Purchases and Replacement »Service Enhancements and Cost Containment Strategies »Increase Local Funding Contribution »Service Level Reduction Existing and New Strategies 2.A.1 Packet Pg. 23 Attachment: CAT Presentation (7902 : Collier Area Transit) New Revenue Source Options •Explore expansion of advertising policy •Naming Rights •Provide for public/private partnerships such as leasing space with Commuter Tr ansportation companies (Red Coach, Greyhound, etc.) 21 2.A.1 Packet Pg. 24 Attachment: CAT Presentation (7902 : Collier Area Transit) Deferred Capital Options •Evaluate deferring replacement of vehicles »Potential increase in maintenance cost »Challenge to meet Federal replacement schedule •Evaluate Engine replacement »Extends useful life »Enable County to meet Federal replacement schedule 22 2.A.1 Packet Pg. 25 Attachment: CAT Presentation (7902 : Collier Area Transit) Service Enhancements •Fixed Route Enhancement Options »Increase frequency to 30 minutes headways during peak hours –30% of routes »Extend service hours on 3 routes to accommodate work hours »Coordinate with municipalities to determine desired Fixed Route service levels •Paratra nsit Enhancement Options »Implement TNC service within Paratransit System »Implement technology for Paratransit users to aide with accessing trips 23 2.A.1 Packet Pg. 26 Attachment: CAT Presentation (7902 : Collier Area Transit) Increase Local Funding Contribution •Fixed Route »Provides for flexibility »Match options to obtain more grant funding •Paratra nsit »Provides for flexibility »Match options to obtain more grant funding 24 2.A.1 Packet Pg. 27 Attachment: CAT Presentation (7902 : Collier Area Transit) Service Level Reductions •Fixed Route Reduction Options »Ro ute elimination with require onerous public process and notification to the State and Federal jurisdictions »Not immediate –approximately 6 months »Will result in higher demand for paratransit »Cost implication to service reduction •Paratra nsit Reduction Options »Limit paratransit trips based on budget cap »ADA service eliminated with reduction in Fixed Ro ute 25 2.A.1 Packet Pg. 28 Attachment: CAT Presentation (7902 : Collier Area Transit) Ve ndor Collaboration Te chnology Enhancements 26 2.A.1 Packet Pg. 29 Attachment: CAT Presentation (7902 : Collier Area Transit) 27 •Revitalized MV Vision: »We Will Deliver the Best Customer Experience with Industry-leading Safety, Reliability, and Innovation •Aligned on three corporate priorities: »Safety & Training »Innovation »Customer Service •Strengthening leadership team •Making focused technology investments •MV Alliance for Innovation in Mobility (AIM) MV Today •US-based, family-owned -43 years of growth •Balanced portfolio: paratransit, fixed-route, corporate & university shuttle, school transport •Serve 110 million passengers driving over 300 million miles annually •Support over 200 transit agencies and corporations in 30 states and Canada •20,000 team members, 11,000 vehicles •Long-term relationships, averaging 8 years •Innovations in blended mobility & autonomous •The largest privately-owned transportation contracting services •rm in the United States 2.A.1 Packet Pg. 30 Attachment: CAT Presentation (7902 : Collier Area Transit) 28 MV Solutions •Providing specialized on- demand ADA-compliant transportation of persons with disabilities and the elderly •Uniquely serve diverse metropolitan areas as well as rural and suburban locations. •Offering unique blended model to maximize efficiency and reduce costs, increase service. Paratransit •Operate fixed-route, flex- route, commuter bus, and shuttle services throughout North America. •Provide some of the largest privately operated services in the nation. •MV operates more fixed route and shuttle services than any other contractor in Southern California. Fixed Route •Operate campus circulator and on-demand services for corporations and universities •Connect employees and students to their places of work from commuter train stations, transfer centers, park-and-ride lots, and other origins. •Provide additional route optimization and ridership planning support. Shuttle •A t op-10 U.S. market leader providing safe and reliable school bus operations since 2001 •Expertise with both traditional school transportation and special needs transit •Deploying advanced technology for safety, route optimization, and mobile parent application for bus tracking. School Transit Increasing on-time performance & reducing cost through Optibus analytics approach Optimize services with proprietary OneMV mobile on-demand platform Over 1,500 school transit vehicles in service today 2.A.1 Packet Pg. 31 Attachment: CAT Presentation (7902 : Collier Area Transit) Emerging Trends in Tr ansit 29 Sustainable •Focus on sustainability & reduced energy expense •Increasing number of alternative power options •Heightened pollution & emission avoidance Blended •Blended & brokered models supporting rider choice •Micro-transit solutions extending service or optimizing existing coverage •Accelerated leverage of data analytics to improve operational efficiency •Increased passenger flexibility and control with personalized multi-mode trip itinerary •Tr ip planning with all public and private modes enabled •Proactive messaging & alerts and attention to in-vehicle experience •One stop shopping for ticketing and fare payment Pe rs onalized Advanced •Experimentation with autonomous vehicles and smart technologies •Real-time transit management (e.g. bus priority signaling) •Ve hicle assistance, collision alert and avoidance, monitoring & diagnostics 2.A.1 Packet Pg. 32 Attachment: CAT Presentation (7902 : Collier Area Transit) 30 Social and work life is transforming transit Our Passengers have been asking: •Why should I have to wait so long for my ride and why does my ride take so long? •Why must I book a trip a day in advance? •Why do I have to share a ride? •How can I get the information I need faster? •Why isn’t there an app for this? 2.A.1 Packet Pg. 33 Attachment: CAT Presentation (7902 : Collier Area Transit) 31 Fixed Route Improve service reliability and effectively manage incident alerts. Data Management: •Drivers and Vehicles •Schedule Run Management •Run, Route & Stop Management Daily Operations: •Real-time Dispatching •Real Time Arrival (RTA) Predictions •AV L Playback •Performance Alerting •Incident / Accident Management Platform for Expansion: •Fare Collection •Tr aveler Information Tools 2.A.1 Packet Pg. 34 Attachment: CAT Presentation (7902 : Collier Area Transit) 32 Paratransit Improve service reliability and effectively manage incident alerts. The Paratransit Rider App: Reduces rider dependency on your staff and decreases no-shows. Empower your riders: •Streamline Scheduling & Dispatching with Riders managing their trips and dispatchers approval •Convenient Access 24/7 •Tr ack vehicles and see their ETA •Personalization of every ride with rider account profiles ü Riders indicate mobility type ü Add guests & attendants ü Save favorite addresses 2.A.1 Packet Pg. 35 Attachment: CAT Presentation (7902 : Collier Area Transit) 33 Blended Models Wo rking with Transportation Networks & Taxis Using Technology to integrate multiple providers •Infusing more and new mobility solutions into a public transit operation supports improved mobility •Integrate with local Transportation Network Company (TNC) presence to offset costs and improve capacity •Leverage Taxi companies to supply non dedicated services to increase capacity •Use TNC service to offer alternative forms of transportation as part of the public transit offering 2.A.1 Packet Pg. 36 Attachment: CAT Presentation (7902 : Collier Area Transit) 34 Pe rsonalized Platform Scalable and designed to create a foundation for service innovations •Improved Mobility Management with multimodal travel hubs •Monitor Vehicle Activity with real-time trip information •Dynamic Network of Mobility Options offers booking multi-modal or point-to-point all based on your agency business rules •Seamless Integration with traditional scheduling and dispatching tools •Increase Connectivity with Customers with rider facing tools and notifications •Real-time multimodal itineraries powered by Mobility’s Ride Matching Engine 2.A.1 Packet Pg. 37 Attachment: CAT Presentation (7902 : Collier Area Transit) Re commendations 35 County Commitment 2.A.1 Packet Pg. 38 Attachment: CAT Presentation (7902 : Collier Area Transit) Recommendations With Service Enhancement the users of the system could be expanded to include Choice Riders and Tourists 36 •Expansion of advertising policy •Pursue leasing space •Continue to evaluate deferring vehicle replacement and engine rebuilds •Implement Fixed Route Service enhancements during peak hours –30% of routes •Extend service hours on 3 routes •Implement TNC service within Paratransit System •Implement technology for Paratransit users •Increase Local Funding Contribution 2.A.1 Packet Pg. 39 Attachment: CAT Presentation (7902 : Collier Area Transit) Commitment to Meet Need The following items will be brought to the Board for consideration at future meeting: Board Action Required •Increase Budget for Current Fiscal Year to fund new Contract –April 2019 •Provide for Additional Revenue Options o Extend Advertising Policy –June 2019 o Lease options with other Transportation Providers – December 2019 (this action will require a Conditional Use approval) •Continued General Fund contribution to address fiscal need –Annually •Participation in the Transit Development Planning Process –2020 37 2.A.1 Packet Pg. 40 Attachment: CAT Presentation (7902 : Collier Area Transit) 38 Mission: Committed to providing safe, accessible and courteous public transportation service. 2.A.1 Packet Pg. 41 Attachment: CAT Presentation (7902 : Collier Area Transit) Thank You Michelle Arnold +1 239 252 5841 Michelle.Arnold@colliercountyfl.gov www.goCATbus.com 2.A.1 Packet Pg. 42 Attachment: CAT Presentation (7902 : Collier Area Transit)