Backup Documents 06/14-15/2011 Item #16E1
16E 1
MEMORANDUM
Date:
June 20, 2011
To:
Diana De Leon, Contract Technician
Purchasing Department
From:
Ann Jennejohn, Deputy Clerk
Minutes & Records Department
Re:
Assumption Agreement for Contract #06-3962
"New Divisional Software System for CDES
Contractor: From Municipal Software Corporation to
N. Harris Computer Corporation
Attached is an original copy of the agreement referenced above, (Item #16E1)
approved by the Board of County Commissioners on June 14, 2011.
The second original document will be held on file in the Minutes and Record's
Department for the Board's Official Record.
If you have any questions, please contact me at 252-8406,
Thank you,
Attachment
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c3tr Cmmty
Purchasing Department
3327 Tamiami Trail East
Naples, Florida 34112
Telephone: (239) 252-8375
FAX: (239) 252-6597
Email: dianadeleon@collierQov.net
www.collierQov . netJpu rchasinQ
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FILE NO.:
DATE RECEIVED:
ROUTED TO:
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Request for Legal Services
Date: June 14, 2011
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The assumption was approved by the ~~,genda Item 16E1.
This item was previously submitted as (LS# 11-PRC-01881.
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Jeff Klatzkow
County Attorney's Office
To:
From:
Diana De Leon, Contract Technician, Purchasing Dept.
Re:
Assumption of Contract from Municipal to N. Harris Corp.
BACKGROUND OF REQUEST:
ACTION REQUESTED:
Assumption agreement review and approval.
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OTHER COMMENTS:
Please forward to the BCC after approval for the Chairman's signature. If there are
any questions concerning the document, please contact me at the telephone number
or email address above.
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16 E 1
ASSUMPTION AGREEMENT
This Assumption Agreement is made and entered into as of J ul Vl~ , L, 2011, by
and between N. Harris Computer Corporation ("Harris") and Collier County, a political
subdivision of the State of Florida ("County").
WHEREAS, on March 27, 2007, the Collier County Board of County Commissioners
entered into Contract #06-3962 with Municipal Software Corporation ("Municipal") New
Divisional Software System for Community Development and Environmental Services (CDES)
(attached hereto as Exhibit A, and hereinafter referred to as the "Agreement"); and
WHEREAS, Harris hereby represents to Collier County that by virtue of an asset
purchase agreement Harris is the successor in interest to Municipal in relation to the Agreement;
and
WHEREAS, the parties wish to formalize Harris' assumption of rights and obligations
under the Agreement effective as of the date first above written
NOW THEREFORE, IN CONSIDERATION of the mutual promises in this Assumption
Agreement, and for other good and valuable consideration, the receipt and sufficiency of which
are acknowledged by the parties, it is agreed as follows:
1. Harris accepts and assumes all rights, duties, benefits, and obligations of the
Contractor under the Agreement, including all existing and future obligations to pay and perform
under the Agreement.
2. Harris will promptly deliver to County evidence of insurance consistent with
Section 11 of the Agreement.
3. Except as expressly stated, no further supplements to, or modifications of, the
Agreement are contemplated by the parties.
4. Notice required under the Agreement to be sent to Contractor shall be directed to:
CONTRACTOR:
Attention: Jeff Bender, CEO
N, Harris Computer Corporation
1 Antares Drive, Suite 400
Ottowa, Ontario Canada K2E 8C4
5. The County hereby consents to Harris' assumption of the Agreement. No waivers
of performance or extensions of time to perform are granted or authorized. The County will treat
Harris as the Contractor for all purposes under the Agreement.
1
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IN WITNESS WHEREOF, the undersigned have executed and delivered this Assumption
Agreement effective as of the date first above written.
COLLIER COUNTY:
ATTEST: -
DWIGHT"E: g~OCk, Clerk
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BOARD OF COUNTY COMMISSIONERS
COLLIER COUNTY, FLORIDA
~W.~
FRED W. COYLE, CHAIRMAN
By:, .o~ C.
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N. Harri~ C~nlputer Corporation:
By: ~o
Attest:
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Date:
/7?y 1/.1 If
Date:
Approved s to form
and legal s f cy:
By:
Jeffrey
County
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1
CERTIFICATE OF INSURANCE
NAMED INSURED This certificate is issued as a matter of information only and confers no rights
upon the certificate holder. This certificate does not amend, extend or alter the
CONSTELLATION SOFTWARE INC. and coveraoe afforded bv the policies below.
N. HARRIS COMPUTER CORPORATION INSURANCE COMPANIES AFFORDING COVERAGE
1 ANTARES DRIVE, SUITE 400 COMPANY
OTTAWA, ON K2E 8C4 A Zurich Insurance Company Ltd. (AM Best rating A)
CERTIFICATE HOLDER COMPANY
B
COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS COMPANY
3301 EAST TAMIAMI TRAIL C
NAPLES, FL 34112 USA COMPANY
D
A TTN: STEPHEN Y. CARNELL COMPANY
PURCHASING AND GENERAL SERVICES DIRECTOR E
COVERAGES
This is to certify that the policies of insurance listed below have been issued'to the insured named above for the policy period indicated, notwithstanding any requirement, term
or condition of any contract or other document with respect to which this certificate may be issued or may pertain. The insurance afforded by the policies described herein is
subject to all the terms, exclusions and conditions of such policies.
LIMITS ARE IN U.S. DOLLARS UNLESS INDICATED OTHERWISE.
LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
TYPE OF INSURANCE CO POLICY NUMBER POLICY POLICY LIMITS OF LIABILITY
LTR EFFECTIVE DATE EXPIRATION DATE
(YYYY/MM/DDl (YYVY/MM/DDl
COMMERCIAL GENERAL LIABILITY $ 1,000,000 EACH OCCURRENCE
OCCURRENCE BASIS A 8839016 201 0/09/27 2011/09/27 $ GENERAL AGGREGATE
INCLUDING: 10,000,000
PRODUCTS AND COMPLETED OPERATIONS $ PRODUCTS - COMPLETED
CROSS LIABILITY / SEVERABILITY OF INTERESTS / BLANKET CONTRACTUAL LIABILITY 1,000,000 OPERATIONS AGGREGATE
PERSONAL INJURY $1,000,000 LIMIT, ADVERTISING LIABILITY $1,000,000 LIMIT
TENANT'S LEGAL LIABILITY $1.000,000 LIMIT, MEDICAL EXPENSES $25,000 LIMIT
WAIVER OF SUBROGATION WHERE REQUIRED BY WRITTEN CONTRACT
ADDITIONAL INSURED: COLLIER COUNTY BOARD OF COUNTY COMMISSIONERS, ITS OFFICIALS, OFFICERS, EMPLOYEES AND AGENTS. but only with
respect to liability arising out of the operations of the Named Insured.
Such insurance as is afforded by the Commercial General Liability coverage on this policy will be considered as primary insurance, not contributory and not excess of any other
insurance.
NON-OWNED & HIRED AUTOMOBILE A 8839016 2010/09/27 2011/09/27 $ 1,000,000 EACH OCCURRENCE
LIABILITY
UMBRELLA LIABILITY A 8838706 2010/09/27 2011/09/27 $14,000,000 PER OCCURRENCE & IN
THE AGGREGATE
Not Applicable
NOT APPLICABLE
PROFESSIONAL LIABILITY AND A 8838700 2010/09/27 2011/09/27 $10,000,000 PER CLAIM & IN THE
TECHNOLOGY ERRORS & OMISSIONS AGGREGATE
CLAIMS MADE BASIS $ 500,000 DEDUCTIBLE
Not Applicable
Not Applicable
.'
Not Applicable
DESCRIPTION OF OPERATIONS I LOCATIONS I SPECIAL PROVISIONS:
BROKER CANCELLATION
The CG&B Group Inc. Should any of the above described policies be cancelled before the expiration date thereof,
120 South Town Centre Blvd. the issuing company will endeavour to mail 30 days written notice to the certificate holder
Markham, ON L6G 1 C3 named above. Failure to mail such notice shall impose no obligation or liability of any kind
upon the company, its agents or representatives.
SIGNA~I~;SENTATIVE PRINT NAME DATE (YYYY/MM/DD)
"r .7- RUTH SCHRAM 2011 /03/29
./ '-- .-/
16 E
R3
ACORDTN CERTIFICATE OF LIABILITY INSURANCE I DATE (MM/DDIYYYY)
03/28/11
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE HOLDER. THIS
CERTIFICATE DOES NOT AFFIRMATIVELY OR NEGATIVELY AMEND, EXTEND OR ALTER THE COVERAGE AFFORDED BY THE POLICIES
BELOW. THIS CERTIFICATE OF INSURANCE DOES NOT CONSTITUTE A CONTRACT BETWEEN THE ISSUING INSURER(S), AUTHORIZED
REPRESENTATIVE OR PRODUCER, AND THE CERTIFICATE HOLDER.
IMPORTANT: If the certificate holder is an ADDITIONAL INSURED, the policy(ies) must be endorsed. If SUBROGATION IS WAIVED, subject tD
the terms and conditions of the policy, certain policies may require an endorsement. A statement on this certificate does not confer rights to the
certificate holder in lieu of such endorsement(s).
PRODUCER NAME: Patty Middleton
J Smith Lanier & Co-Huntsville . WgN:o Extl: 256 890-9000 I ~,NOI: 256 890-9070
P. O. Box 6087 ~~D~~SS: pmiddleton@jsmithlanier.com
Huntsville, AL 35813-0087 CUSTOMER ID #:
256 890-9000 INSURER(S) AFFORDING COVERAGE
NAIC#
INSURED INSURER A: Hartford Insurance Group 37478
N. Harris Computer Corp. INSURER B :
DBA Harris Computer Systems INSURER C :
426 Industrial Ave
Williston, VT 05495 INSURER D :
INSURER E :
INSURER F :
Client#: 81069
J.btl
38HARRISCOMP
COVERAGES
CERTIFICATE NUMBER:
REVISION NUMBER:
THIS IS TO CERTIFY THAT THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD
INDICA TED. NOTWITHSTANDING ANY REQUIREMENT, TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT WITH RESPECT TO WHICH THIS
CERTIFICATE MAY BE ISSUED OR MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECT TO ALL THE TERMS,
EXCLUSIONS AND CONDITIONS OF SUCH POLICIES. LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS.
~~~R TYPE OF INSURANCE N~~ INvn POLICY NUMBER P"?ri:g6~ P"?ri:g6~ LIMITS
GENERAL LIABILITY EACH OCCURRENCE $
- . ~~~:S~S rEa occurrence\
- 3MMERCIAL GENERAL LIABILITY $
I-- CLAIMS-MADE D OCCUR MED EXP (Anyone person) $
I-- PERSONAL & ADV INJURY $
I-- GENERAL AGGREGATE $
n'L AGGREAE LIMIT APPlS PER: PRODUCTS - COMP/OP AGG $
POLICY P,M LOC $
AUTOMOBILE LIABILITY COMBINED SINGLE LIMIT $
I-- (Ea accident)
I-- ANY AUTO BODILY INJURY (Per person) $
I-- ALL OWNED AUTOS
BODILY INJURY (Per accident) $
I-- SCHEDULED AUTOS PROPERTY DAMAGE
HIRED AUTOS (Per accident) $
I--
NON-OWNED AUTOS $
I--
$
UMBRELLA LIAB H OCCUR EACH OCCURRENCE $
-
EXCESS LIAB CLAIMS-MADE AGGREGATE $
- DEDUCTIBLE $
RETENTION $ $
A WORKERS COMPENSATION 21WEZQ3768 D7/08/2010 07/08/2011 X IWC STATU- I I~JH-
AND EMPLOYERS' LIABILITY Y/N
ANY PROPRIETOR/PARTNER/EXECUTIVED E.L. EACH ACCIDENT $1,000,000
OFFICER/MEMBER EXCLUDED? N/A
(Mandatory In NH) E.L. DISEASE - EA EMPLOYEE $1,000,000
If yes, describe under $1,000,000
DESCRIPTION OF OPERATIONS below E.L. DISEASE - POLICY LIMIT
DESCRIPTION OF OPERATIONS/ LOCATIONS / VEHICLES (Attach ACORD 101, Additional Remarks Schedule, If more space is required)
CERTIFICATE HOLDER
CANCELLATION
Collier County Board of County
Commissioners
3301 Tamiami Trail East
Naples, FL 34112
SHOULD ANY OF THE ABOVE DESCRIBED POLICIES BE CANCELLED BEFORE
THE EXPIRATION DATE THEREOF, NOTICE WILL BE DELIVERED IN
ACCORDANCE WITH THE POLICY PROVISIONS.
AUTHORIZED REPRESENTATIVE
ACORD 25 (2009/09) 1 of 1
#S1148274/M931987
@ 19 - 09 ACORD CORPORATION. All rights reserved.
The ACORD name and logo are registered marks of ACORD
PAM
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EXHIBIT "An
Contract 06-3962
New Divisional Software System for Community Development and Environmental Services
(CDES)
CONTRAcTuAL SERVICES AGREE:MENT
THIS AGREEMENT (hereinafter the I1Agreementl1) is made this f)1 day of
mar~ , 2007, (the I1Effective Date 11) by and between the Board of County
Commissioners for Collier County, Florida, a political subdivision of the State of Florida,
(hereinafter the "County"), and Municipal Software Corporation, a British Columbia
incorporated company, with its principal place of business at 4464 Markham Street, Suite 1108,
Victoria, BC, V8Z 7X8 (hereinafter the "Vendor"). The County and the Vendor are sometimes
hereinafter individually referred to as I1Party" and hereinafter collectively referred to as the
"Parties."
RECITALS
A. The Vendor desires to perform and assume responsibility and obligation for the
provision of certain professional services, as hereinafter described, on the terms
and conditions set forth herein. Vendor represents that it is experienced in
providing business process automation and implementation services to public
clients, is licensed in the State of Florida and is familiar with the scope of work of
the County.
B. The County desires to engage Vendor to render such services, as hereinafter
described, for the New Divisional Software System for Community Development
and Environmental Services (CDES) (the "Project") on the terms and conditions
set forth herein.
NOW, THEREFORE, in consideration of the mutual covenants and conditions contained
herein, the County and the Vendor agree as follows:
OPERATIVE PROVISIONS
SECTION I
ENGAGEMENT AND SERVICES OF THE VENDOR
1. Engagement of Vendor. The County hereby engages the Vendor, and the Vendor
promises and agrees to furnish to the County, subject to the terms and conditions set forth
in this Agreement, all labor, materials, tools, equipment, services, and incidental and
customary work necessary to fully and adequately supply the professional services
necessary for the Project (the "Services"). The Services are more particularly described
in Exhibit A, RFP 06-3962 New Divisional Software System for Community
Development and Environmental Services (CDES), attached hereto and incorporated
herein by reference. The Vendor agrees to perform the Services in accordance with the
terms and conditions of this Agreement, the exhibits attached hereto and incorporated
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herein by reference, and all applicable local, state and federal laws, rules and regulations
in effect at the time the Services are provided.
2. Performance of the Vendor: Standard of Care. The Vendor accepts the relationship of
trust and confidence established between the County and the Vendor by the-terms of this
Agreement. The Vendor covenants with the County to perform all Services under this
Agreement in a skillful and competent manner, consistent with or in excess of the
standards of skill, quality and care adhered to by recognized professionals in the same
discipline in the State of Florida while performing services of a like or similar nature
under like or similar circumstances. Vendor represents and maintains that it is skilled in
the professional calling necessary to perform the Services, and that it shall consider all
recent proven and tested methods known and successfully employed by recognized
professionals in the same discipline in the state of Florida. Vendor shall also cooperate
with the County and any other consultants or contractors engaged by or on behalf of the
County in performance of the Project. The Vendor covenants to use its commercially
reasonable efforts to perform its duties and obligations under this Agreement in an
efficient, expeditious and economical manner, consistent with the best interests of the
County and the professional standard of care set forth in this Agreement.
SECTION n
RESPONSmILITIES OF THE VENDOR
1. The Vendor's Responsibilities for Costs and Expenses. Except as otherwise expressly
stated herein, the Vendor shall be solely responsible for all costs and expenses incurred
relative to the Vendor, personnel of the Vendor and sub-Vendors of the Vendor in
connection with the performance of the Services, including, without limitation, payment
of salaries, fringe benefits contributions, payroll taxes, withholding taxes and other taxes
or levies, office overhead expense, travel expenses, telephone and other
telecommunication expenses, and document reproduction expenses.
2. Independent Contractor. The Services shall be performed by Vendor or under its
supervision. Vendor shall determine the means, methods and details of performing the
Services subject to the requirements of this Agreement. The Vendor represents that it
possesses the professional and technical personnel required to perform the Services. The
County retains Vendor on an independent contractor basis and not as an employee of the
County. Vendor retains the right to perform similar or different services for others during
the term of this Agreement. The personnel performing the Services on behalf of the
Vendor shall at all times be under the Vendor's exclusive direction and control. The
Vendor shall pay all expenses, including, without limitation, all wages, salaries, fringe
benefit contributions, payroll taxes, withholding taxes, other taxes or levies and all other
amounts due such personnel for the Services or due others as a result of the performance
by such personnel of the Services. Vendor shall be responsible for all reports and
obligations respecting such additional personnel, including, but not limited to, all reports
for social security taxes, income tax withholding, unemployment insurance, disability
insurance, and workers' compensation insurance.
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3. Vendor's Proiect Manager. The Vendor shall designate and assign a project manager
("Project Manager"), who shall coordinate all phases of the Services and act as the
Vendor's representative for performance of this Agreement. The Project Manager shall
have full authority to represent and act on behalf of the Vendor for all purposes under this
Agreement, and shall be available to the County at all reasonable times. The Project
Manager shall supervise and direct the Services, using his or her best skill and attention,
and shall be responsible for all means, methods, techniques, sequences and procedures
employed by Vendor's personnel, as well-as the satisfactory coordination of all portions
of the Services under this Agreement. The Vendor designates David Gray to be its
Project Manager, but reserves the right to appoint another person as Project Manager
upon written notice to the County.
4. Key Personnel. Vendor has represented to County that certain key personnel will
perform and coordinate the Services under this Agreement. Should one or more of such
personnel become unavailable, Vendor may substitute other personnel of at least equal
competence upon written approval of County. As discussed below, any personnel who
fail or refuse to perform the Services in a manner acceptable to the County, or who are
determined by the County to be uncooperative, incompetent, a threat to the adequate or
timely completion of the Project or a threat to the safety of persons or property, shall be
promptly removed from the Project by the Vendor at the request of the County.
4.1 Attached as Exhibit F is a listing of all key personnel Vendor intends to assign to the
Project to perform the Services required hereunder. All personnel identified in Schedule
F shall not be removed or replaced without County's prior written consent.
5. Personnel: Licenses. The Vendor represents and warrants that it and all personnel
engaged in performing Services are and shall be fully qualified, authorized and permitted
under state and local law to perform such Services. The Vendor shall be responsible to
County for any errors or omissions in the execution of the Services under this Agreement.
The Vendor represents and warrants that it and all personnel and sub-Vendors engaged in
performing the Services have all licenses, permits, qualifications, and approvals of
whatever nature that are legally required to perform the Services under this Agreement.
The Vendor further represents and warrants that it, its employees and sub. Vendors shall
keep in effect all such licenses, permits, qualifications and other approvals during the
term of this Agreement. Any personnel performing Services under this Agreement who
are determined by the County to be uncooperative, incompetent, a threat to the adequate
or timely completion of the Project, or a threat to the safety of persons or property, or any
personnel who fail or refuse to perform the Services in a manner acceptable to the
County, shall be promptly removed from the Project by the Vendor and shall not be
re-employed to perform any of the Services or to work on the Project.
6. Time of Performance. The Services to be performed by Vendor under and pursuant to
this Agreement shall be completed as directed by the County's Project Administrator by
November I, 2008 (lithe Completion Date") and shall be commenced subsequent to the
execution of this Agreement upon written Notice to Proceed from the County for all or
any designated portion of the Project and shall be performed and completed in
accordance with the Project Implementation Schedule attached hereto and made a part
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hereof as Exhibit H, unless earlier terminated as provided herein, or as may be modified
by mutual written agreement. Vendor shall perform the Services expeditiously, within the
term of this Agreement, and in accordance with any schedule of services mutually
acceptable to the Parties.
7. Software License and Support Agreement. The vendor will provide the software licenses
identified in Exhibit B for the County's use as governed by its Software License and
Support Agreement, a copy of which is attached as Exhibit C.
8. Escrow Agreement. The vendor has provided for a software escrow agreement, a copy of
which is attached as Schedule B to Exhibit C, which provides for access to software
source code under certain circumstances that are defined in the agreement. For purposes
of this Agreement the term "Source Code" shall mean the source code or codes of the
Application Software including all updates, revisions, releases or new versions of the
source code to correspond with all updates, revisions, releases or new versions of the
Application Software which are provided to Collier County by the Vendor from time to
time, and shall include supporting documentation in sufficient detail to enable Collier
County to use, support, maintain and enhance the Application Software.
9. Consistency with County Policies. The Vendor shall discuss and review with the County
Project Manager in advance of all critical decision points all matters relating to the
Services in order to ensure that the Services proceed in a manner consistent with the
goals and policies of the County.
10. Conformance to Applicable Requirements. All aspects of the provision of the Services
by Vendor shall conform to all applicable County, county, state, and federal laws, rules
and regulations in effect at the time the services are provided.
11. Insurance. Without limiting the Vendor's indemnification obligations, the Vendor shall
obtain, provide and maintain during the term of this Agreement, at its own expense, a
policy or policies of liability insurance of the type and amounts described below and
satisfactory to the County. Vendor shall also require all of its sub-Vendors to obtain,
provide, and maintain insurance which meets the same requirements contained herein.
A. Prior to the commencement of the Services, the Vendor shall provide evidence
satisfactory to the County that it has secured the following types and amounts of
insurance:
(1) Workers' compensation insurance covering all employees and principals
of the Vendor, Statutory Limits of Florida Statutes, Chapter 440 and all
Federal Government Statutory Limits and Requirements in a minimum
amount of $1 million per accident;
(2) Commercial general liability insurance (Occurrence Form) patterned after
the current l.S.O. occurrence form with no limiting endorsements,
covering third party liability risks, including without limitation,
contractual liability, in a minimum amount of $2 million per occurrence
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for bodily injury, personal injury, and property damage. If commercial
general liability insurance or other form with a general aggregate limit is
used, either the general aggregate shall apply separately to this Project, or
the general aggregate limit shall be twice the occurrence limit;
(3) Commercial auto liability and property insurance covering "any auto",
OwnedINon-owned/Hired Automobile included, with a minimum limit of
$1 million combined single limit per accident for bodily injury and
property damage.
(4) Errors anq. omissions professional liability insurance appropriate to
Vendor's profession. Such insurance shall be in an amount not less than
$1,000,000 per claim, and shall be endorsed to include contractual
liability.
B. The commercial general liability and automobile policies shall contain the
following provisions, or Vendor shall provide endorsements on forms approved
by the County to add the following provisions to the insurance policies: (1) the
County, its officials, officers, employees and agents shall be covered as additional
insureds with respect to the Services or operations performed by or on behalf of
the Vendor, including materials, parts or equipment furnished in connection with
such work; and (2) the insurance coverage shall be primary insurance as respects
the County, its officials, officers, employees and agents, or if excess, shall stand
in an unbroken chain of coverage excess of the Vendor's scheduled underlying
coverage. Any insurance or self-insurance maintained by the County or its
officials, officers, employees or agents shall be excess of the Vendor's insurance
and shall not be called upon to contribute with it in any way.
C. All policies shall contain the following provisions, or Vendor shall provide
endorsements on forms approved by the County to add the following provisions to
the insurance policies: (1) coverage shall not be suspended, voided, canceled or
reduced by either party except after thirty (30) days prior notice has been given in
writing to the County; provided, however, in the case of non-payment of
premium, ten (10) days notice will be provided; (2) any failure to comply with
reporting or other provisions of the policies, including breaches of warranties,
shall not affect coverage provided to the County, its officials, officers, employees
and agents.
D. All insurance required by this Section shall contain standard separation of
insureds provisions. In addition, such insurance shall not contain any special
limitations on the scope of protection afforded to the County, its officials,
officers, employees and agents.
E. Any deductibles or self-insured retentions, or any revisions thereto made during
the time such insurance is required to be maintained pursuant to this Agreement,
must be declared to and approved by the County. If such deductibles or self-
16 E 1
insured retentions are not acceptable to County, Vendor shall meet with County to
determine an acceptable solution, such as, but not limited to: (1) reducing or
eliminating such deductibles or self-insured retentions as respects the County, its
officials, officers, employees and agents; or (2) Vendor's procurement of a bond
guaranteeing payment of losses and related investigation costs, claims and
administrative and defense expenses.
F. All Insurance is to be placed with insurers with a current A.M. Best's rating no
less than B+:Vllr, licensed to do business in Florida, and satisfactory to the
County.
G. Vendor shall furnish County with original certificates of insurance and
endorsements effecting coverage required by this Agreement on forms
satisfactory to the County. The certificates and endorsements for each insurance
policy shall be signed by a person authorized by that insurer to bind coverage on
its behalf, and shall be on forms provided by the County if requested. All
certificates and endorsements must be received and approved by the County
before work commences. The County-reserves the right to require complete,
certified copies of all required insurance policies, at any time.
H. The Vendor shall give to the County prompt and timely notice of any claim made
or suit instituted arising out of the Vendor's operation hereunder. The Vendor
shall also procure and maintain, at its own cost and expense, any additional kinds
of insurance, which in its own judgment may be necessary for its proper
protection and performance of the Services.
1. The Vendor shall include subcontracting Vendors, if any. as insureds under its
policies or shall furnish separate certificates and endorsements for each sub-
Vendor. It is understood that additional insureds are not possible on the Vendor's
errors and omissions professional liability policy. All coverage for each sub-
Vendor shall be subject to the requirements stated herein.
12. Prohibition Against Transfers. The Vendor shall not assign, sublease, hypothecate, or
transfer this Agreement, or any interest therein, directly or indirectly by operation of law
without the prior written consent of the County. Any attempt to do so without the prior
written consent of the County shall be null and void, and any assignee, sub-lessee,
hypothecate or transferee shall acquire no right or interest by reason of such attempted
assignment, hypothecation, or transfer.
13. Progress. The Vendor is responsible to keep the County Project Manager and/or his or
her duly authorized designee informed on a regular basis regarding the status and
progress of the Services, activities performed and planned, and any meetings that have
been scheduled or are desired relative to the Services or this Agreement.
14. Confidentiality. No news releases, including photographs, public announcements or
confirmations of the same, of any part of the subj ect matter of this Agreement or any
phase of the Services shall be made without prior written consent of the County, such
16 E 1
consent to not be unreasonably withheld, and provided in a timely manner. The
information which results from the Services in this Agreement is to be kept confidential,
unless the release of information is authorized by the County. All Report Materials,
either created by or provided to Vendor in connection with the performance of this
Agreement, shall be held confidential by Vendor. Such materials shall not, without the
prior written consent of County, by used by Vendor for any purposes other than the
performance of the Services. Nor shall such materials be disclosed to any person or
entity not connected with the performance of the Services or the Project. Nothing
furnished to Vendor which is otherwise known to Vendor or is otherwise generally
known, or has become known, to the related industry, shall be deemed confidential.
Vendor shall not use County's name or insignia, photographs of the Project, or any
information pertaining to the Services or the Project in any magazine, trade paper,
newspaper, television or radio production or other similar medium without the prior
written consent of County. This section is subject to the requirements of the Florida
Public Records Act, Chapter 119, Fla. Stat., and the Florida Sunshine Law, Chapter 286,
Fla. Stat.
15. No Set Hours/Righ.t to Contract. The-Vendor's obligation hereunder is to complete the
Services in accordance with this Agreement and to meet any deadlines established
pursuant to this Agreement. The Vendor has no obligation to work any particular
schedule, hours or days, or any particular number of hours or days. However, the Vendor
shall coordinate with the County in achieving the results and meeting the goals
established pursuant to this Agreement.
16. Accounting Records. Vendor shall maintain complete and accurate records with respect
to all costs and expenses incurred under this Agreement. All such records shall be clearly
identifiable. Vendor shall allow a representative of County during normal business hours
to examine, audit, and make transcripts or copies of such records and any other
documents created pursuant to this Agreement. Vendor shall allow inspection of all work,
data, documents, proceedings, and activities related to the Agreement for a period of
three (3) years from the date of final payment under this Agreement.
17. Safety. Vendor shall execute and maintain its Services so as to avoid injury or damage to
any person or property. In carrying out its Services, the Vendor shall at all times be in
compliance with all applicable local, state and federal .laws, rules and regulations, and
shall exercise all necessary precautions for the safety of employees appropriate to the
nature of the work and the conditions under which the work is to be performed.
SECTION ill
RESPONSmILITIES OF THE COUNTY
1. Cooperation. The County shall cooperate with the Vendor relative to the provisions of
the Services. To the extent permitted by applicable law, the County shall provide criteria
and information in its possession, or reasonably obtainable by it, as requested by Vendor,
and shall make that information and related data available for Vendor's use during the
performance of this Agreement. The County shall render decisions required by this
Agreement within the time indicated, or if not specifically stated, with reasonable
16E 1
promptness so as not to unduly delay the progress of Vendor's Services.
2. County's Proiect Manager and PrOTect Staff. The County shall designate and assign a
County project manager ("County Project Manager") who shall have full authority to
. represent and act on behalf of the County for all purposes under this Agreement. The
County Project Manager, or hislher designee, shall be the principal officer of the County
for liaison with the Vendor, and shall review and give approval to the details of the
Services as they are performed, in particular, but not exhaustively, Project Plan,
Functional Requirement Specifications, Statements of Work, Acceptance Plans,
Statements of Completion, Change Order Requests. In addition, the County Project
Manager shall ensure proper and timely availability of all County personnel required by
the Vendor for successful completion of project tasks, in particular, but not exhaustively,
Business and Systems Analysts, IT staff, Subject Matter Experts. The County designates
Gary Mullee to be its County Project Manager, but reserves the right to appoint another
person as County Project Manager upon written notice to the Vendor.
3. Proiect Plan. The County shall be responsible for meeting specific milestones and
providing specific deliverables that will be defined and mutually agreed to in the Project
Plan. Should the County fail to meet the agreed milestones or to provide the agreed
deliverables, the Vendor will inform the County of the consequences thereof and reserves
the right to modify the project plan accordingly.
4. Application Software Acceptance Testing. Shall be in accordance with acceptance
testing criteria outlined in Exhibit E.
4.1 Review and Correction. Collier County will either (i) notify Vendor in writing that the
Application Software meets the Acceptance Tests and is accepted by Collier County, or
(ii) notify Vendor in writing that the Application Software fails to meet the Acceptance
Tests. Collier County shall be deemed to have accepted the phase ofthe Application
Software in the event no written notice of acceptance or deficiencies is provided to
Vendor on or before expiration of the aforesaid acceptance test period.
4.2 Time period for correction. If Collier County notifies Vendor that th_e Application
Software does not satisfy any or all of the Acceptance Tests, Collier County will set
forth a list of the errors or omissions which have caused the Application Software not to
meet the Acceptance Tests to the extent known by the Collier County. After
notification of a failure of the Application Software to meet the Acceptance Tests,
Vendor shall have twenty (20) business days from the date that Vendor receives the list
of errors and omissions to modify or improve the Application Software to meet the
Acceptance Tests. The Application Software will then be retested in the same manner.
Collier County shall not be required to allow the acceptance testing to proceed for more
than two (2) twenty (20) day periods.
5. Statement of Completion. Providing that project milestones have been met, the_County
shall not unreasonably withhold signature of a statement of completion within thirty (30)
days after go-live for each project phase that has been accepted by the County.
16E 1
;
1
SECTION IV
COMPENSATION
1. Compensation. In consideration of the performance by Vendor of the Services, the
County shall pay to the Vendor compensation at the rates set forth in Exhibit B, Payment
Milestones and Deliverables, attached hereto and incorporated herein by reference. Total
compensation under this Agreement shall not exceed $1,996,272.00 (one million nine
hundred ninety six thousand two hundred seventy two dollars) without written approval
of the_ County's Project Manager (the "Compensation").
2. Extra Service. The Vendor shall not receive additional compensation for any extra
service unless such extra service has been authorized in writing in the form of a Change
Order signed by both parties prior to the commencement of the extra service. The
County shall pay the Vendor for extra service as mutually negotiated by the parties. As
used herein, "Extra Service" means any work which is determined by County to be
necessary for the proper completion of the Project, but which the Parties did not
reasonably anticipate would be necessary at the execution of this Agreement.
3. IncentiveIDisincentive Payments: At a future time, the County may desire to expedite
performance on this Contract. In order to achieve this, an incentive - disincentive
provision may be established in the form of a written change order to the contract as
mutually agreed upon by the parties.
4. Payment of Compensation. The Vendor shall submit invoices to the County on a
monthly basis, or on such other basis as may be mutually agreed upon by the Parties.
Each invoice will be itemized. The County shall pay the Vendor for the performance of
this Agreement upon completion of the work as accepted and approved by the County's
Project Manager or his designee. Payments shall be made to the Vendor when requested
as work progresses, but not more frequently than once per month, less 10% retainage
which shall be held by the County until satisfactory completion of the Vendor's work.
Payment will be made upon receipt of a proper invoice and in compliance with Section
218.70, Fla. Stats. otherwise known as the "Florida Prompt Payment Act".
5. Reimbursements. Vendor shall not be reimbursed for any expenses unless authorized in
writing by County. Such reimbursable expenses, if approved, shall include only those
expenses which are reasonably and necessarily incurred by Vendor in the interests of the
Project. Reimbursable expenses will be paid only at the actual cost to the Vendor, with
no mark-up for overhead or profit.
6. Disputed Sums. The County may withhold payment of any disputed portion of
Compensation until resolution of the dispute with the Vendor. Such withholding by the
County shall not be deemed to constitute a failure to pay by the County. The Vendor
shall not have the right to allege a breach of this Agreement for failure to pay by the
County and to discontinue its performance of the Services hereunder for a period of thirty
(30) days from the date Compensation is withheld hereunder. The County's Project
Manager and the Vendor's Project Manager shall attempt to promptly resolve the dispute.
The Vendor shall have an immediate right to appeal to the County Manager with respect
16E 1
to withheld amounts. The determination of the County Manager with respect to such
matters shall be final, subject to the mediation provisions provided herein. The Vendor
shall be entitled to receive interest on any portions of the Compensation withheld which
are thereafter deemed to be properly payable to the Vendor at the rate of seven percent
(7%) per annum, simple interest. Nothing herein shall be construed as limiting the
Parties rights to pursue all available legal remedies.
7. Mediation. Should any dispute arise out of the termination or abandonment of this
Agreement, any party may request that it be submitted to mediation. The parties shall
meet in mediation within 30 days of a request. The mediator shall be agreed to by the
mediating parties; in the absence of an agreement, the parties shall each submit one name
from mediators listed by the American -Arbitration Association, Judicial Arbitration and
Mediation Service (JAMS) or other agreed-upon service. The mediator shall be selected
by a "blindfolded" process. The mediation shall take place -in Naples, Florida.
The cost of mediation shall be borne equally by the parties. Neither party shall be
deemed the prevailing party. No party shall be permitted to file a legal action arising out
of the termination or abandonment of this agreement without first meeting in mediation
and making a good faith attempt to reach a mediated settlement. The mediation process,
once commenced by a meeting with the mediator, shall last until agreement is reached by
the parties but not more than 30 days, unless the parties extend the maximum time by
mutual agreement.
SECTION V
EXPIRATION AND TERMINATION
1. Events of Default. Each of the following events shall constitute an "Event of Default":
A. The Vendor shall fail to observe, perform or comply with any material term,
covenant, agreement or condition of this Agreement which is to be observed,
performed or complied.with by the Vendor, if such failure continues uncured for
thirty (30) calendar days after the County gives the Vendor written notice of the
failure and the specific nature of such failure.
B. The Vendor shall commit any fraud, misrepresentation, breach of fiduciary duty,
willful misconduct, or intentional breach of any provision of this Agreement.
2. Termination Upon Event of Default. In addition to any other available legal or equitable
rights or remedies, upon an Event of Default by the Vendor, the County shall have the
right to terminate this Agreement upon written notice to the Vendor.
3. Expiration. Unless extended as provided for herein, this Agreement shall naturally expire
on the Completion Date.
16E 1
4. Payment Upon Termination. Upon a termination of this Agreement, the Vendor's recovery
against the County shall be limited to that portion of the Contract Amount earned through
the date of termination, together with any retainage withheld. The Contractor shall not be
entitled to any other or further recovery against the County, including, but not limited to,
any damages or any anticipated profit on portions of the services not performed.
5. Termination bv Vendor. Vendor may terminate this Agreement only upon the substantial
breach by the County of a material provision of this Agreement.
VI
GENERAL PROVISIONS
1. Nondiscrimination by the Vendor. The Vendor represents and agrees that the Vendor, its
affiliates, subsidiaries, or holding companies do not and will not discriminate against any
subcontractor, Vendor, employee, or applicant for employment because of race, religion,
color, sex, handicap, national origin or any other protected classification under federal or
state law. Such nondiscrimination shall include, but not be limited to, the following:
employment, upgrading, demotion, transfers, recruitment, recruitment advertising, layoff,
termination, rates of payor other forms of compensation, and selection for training,
including apprenticeship.
2. County's Rights to Emplov Other Vendors. The County reserves the right to employ
other Vendors in connection with this Project.
3. Conflicts of Interest; Prohibited Interests.
A. Vendor represents that it presently has no interest and shall acquire no interest,
either direct or indirect, which would conflict in any manner with the performance
of services required hereunder. Vendor further represents that no persons having
any such interest shall be employed to perform those services.
B. Vendor maintains and warrants that it has not employed or retained any company
or person, other than a bona fide employee working solely for Vendor, to solicit
or secure this Agreement. Further, Vendor warrants that it has not paid or agreed
to pay any company or person, other than a bona fide employee working solely
for Vendor, any fee, commission, percentage, brokerage fee, gift or other
consideration contingent upon or resulting from the award or making of this
Agreement. For breach or violation of this warranty, County shall have the right
to rescind this Agreement without liability. For the term of this Agreement, no
member, officer or employee of County, during the term of his or her service with
County, shall have any direct interest in this Agreement, or obtain any present or
anticipated material benefit arising therefrom.
4. Subcontracting. The Vendor shall not subcontract any portion of the Services except as
expressly stated herein, without prior written consent of the County. Subcontracts, if any,
shall contain a provision making them subject to all provisions stipulated in this
Agreement.
16E 1
5. Waiver. No waiver of any default shall constitute a waiver of any other breach or default,
whether of the same or any other covenant or condition. No waiver, benefit, privilege, or
service voluntarily given or performed by other parties shall give the other any
contractual right by custom, estoppel, or otherwise.
6. Notices. All notices required hereunder shall be given in writing and shall be deemed
duly served if mailed or faxed to the following addresses or such other addresses as the
parties may designate by written notice:
To the County:
Collier County Board of County Commissioners
3301 Tamiami Trail East
Naples, FL 34112
Attention: Stephen Y. Carnell
Purchasing and General Services Director
Fax: 239-530-6584
To the Vendor:
Municipal Software Corporation
Suite 1108, 4464 Markham Street
Victoria, BC V8Z 7X8
Attention: lain McLean, CEO
Notice shall be deemed received as follows, depending upon the method of transmittal:
by facsimile, as of the date and time sent; by messenger, as of the date delivered; and by
U.S. Mail, certified, return receipt requested, as of five (5) days after deposit in the U.S.
Mail. Actual notice shall be deemed adequate notice on the date actual notice occurred,
regardless of the method of service.
7. Authority to Enter Agreement. The Vendor has all requisite power and authority to
conduct its business and to execute, deliver and perform all of its obligations under this
Agreement. Each Party warrants that the individuals who have signed this Agreement
have the legal power, right and authority to enter into this Agreement so as to bind each
respective Party to perform the conditions contemplated herein.
8. Severability. If any portion of this Agreement is declared by a court of competent
jurisdiction to be invalid or unenforceable, the remaining provisions of this Agreement
shall continue in full force and effect.
9. Time is of the Essence. Time is of the essence in this Agreement, and all parties agree to
execute all documents and to proceed with due diligence to complete all covenants and
conditions set forth herein.
10. Governing Law and Venue. This Agreement shall be construed in accordance with, and
governed by, the laws of the State of Florida. Any lawsuit brought to enforce this
Agreement shall be brought in the appropriate court in Collier County, State of Florida.
16E 1
11. Days. Any term in this Agreement referencing time, days, or period for performance
shall be deemed to be calendar days and not work days.
12. Entire Agreement. This Agreement contains the entire agreement of the County and the
Vendor, and supersedes any prior or written statements or agreements between the
County and the Vendor. No supplement, modification, or amendment of this Agreement
shall be binding unless executed in writing by both Parties.
13. Binding on Assigns. Each and all of the covenants and conditions of this Agreement
shall be binding on, and shall inure to, the benefit of the successors and assigns of the
respective parties.
14. Counterparts. This Agreement may be signed in counterparts, each of which shall
constitute an original and which collectively shall constitute one instrument.
15. Captions. The captions of the various articles and paragraphs are for convenience and
ease of reference only, and do not define, limit, augment or describe the scope, content or
intent of this Agreement.
16. Construction. Since the Parties or their agents have participated fully in the preparation of
this Agreement, the language in all parts of this Agreement shall be construed simply,
according to its fair meaning and not strictly for or against any party.
17. CooperationIFurther Acts. The Parties shall fully cooperate with one another in attaining
the purposes of this Agreement. In connection therewith, the Parties shall take any
additional further acts and steps and sign any additional documents as may be necessary,
appropriate and convenient to attain the purposes of this Agreement.
18. No Third Party Beneficiaries. There are no intended third party beneficiaries of any right
or obligation assumed by the Parties.
19. Component Parts of This Agreement. This Agreement consists of the attached component
parts, all of which are as fully a part of the Agreement as if herein set out verbatim:
Vendor's Proposal, Insurance Certificate(s), RFP #06-3962 New Divisional Software
System for Community Development and Environmental Services (CDES) Terms and
Conditions, Specifications/Scope of Services and Addendum.
Incorporation of Recitals and Exhibits.
A. The "Recitals" constitute a material part hereof, and are hereby incorporated into
the Agreement by reference as though fully set forth herein.
B. The "Exhibits" constitute a material part hereof, and are hereby incorporated into
the Agreement by reference as though fully set forth herein.
Exhibit A: Scope of Services
Exhibit B: Payment Milestones and Deliverables
16E 1
Exhibit C: Software License and Support Agreement
Schedule B - Escrow Agreement
Exhibit D: CityView Standard Support - Service Level Agreement
Exhibit E: Application Software Acceptance Testing Criteria
Exhibit F: Key Personnel
Exhibit G: Appendix C - IT Department Standard and Operating Procedures
Exhibit H: CityView Implementation Schedule
20. References. All references to the Vendor shall include all personnel, employees, agents
and sub-Vendors of the Vendor.
21. Subiect to Appropriation. It is further understood and agreed by and between the parties
herein that this agreement is subject to appropriation by the Board of County
Commissioners.
22. Immigration Law Compliance: By executing and entering into this agreement, the
Vendor is formally acknowledging without exception or stipulation that it is fully
responsible for complying with the provisions of the Immigration Reform and Control
Act of 1986 as located at 8 U.S.C. 1324, et seq. and regulations relating thereto, as either
may be amended. Failure by the Vendor to comply with the laws referenced herein shall
constitute a - breach of this agreement and the County shall have the discretion to
unilaterally terminate this agreement immediately.
23. Offer Extended to Other Governmental Entities: Collier County encourages and agrees to
Vendor extending the terms and conditions of this contract to other governmental entities
at the discretion of the Vendor. These terms and conditions only apply to the Operative
Provisions agreed upon between Collier County and Vendor. Vendor reserves the right
to negotiate contract price, payment milestones and project schedule at its sole discretion
with any other Government Entity that wishes to exercise this offer. Vendor hereby
further agrees that for each entity given written approval by the County to utilize this
option, Vendor shall provide the County a check in the amount of 1.5 percent (1.5 %) of
the total annual purchases made under each entity's contract. Vendor shall be required to
provide yearly documentation of such entities' total annual purchases in a form approved
by the County.
24. Indemnification: To the maximum extent permitted by Florida law, the
ContractorN endor/Consultant shall indemnify and hold harmless Collier County, its
officers and employees from any and all liabilities, damages, losses and costs, including,
but not limited to, reasonable attorneys' fees and paralegals' fees, to the extent caused by
the negligence, recklessness, or intentionally wrongful conduct of the
ContractorN endor/Consultant or anyone employed or utilized by the
ContractorN endor/Consultant in the performance of this Agreement. This
indemnification obligation shall not be construed to negate, abridge or reduce any other
rights or remedies which otherwise may be available to an indemnified party or person
described in this paragraph. This section does not pertain to any incident arising from the
sole negligence of Collier County.
16 E 1
IN WITNESS WHEREOF, the Vendor and the County, have each, respectively, by an authorized person or
agent, hereunder set their hands and seals on the date and year first above written.
BOARD OF COUNTY COMMISSIONERS
COLLIER COUNTY, FLORIDA
By: J~~
Municipal Software
8?0c-(?
By:
~J\ ./v'" viPa-
Si~
First Witness
C I, Ve. -JJOYl t' e 1
1Type/print witness name t
~~
"I _ ~.
. Vi -- Q..P
Sec d Witness
~~W~Q/v\.
tType/print witness name t
lain McLean, Chief Executive Officer
Approved as to form and
legal sufficiency:
~fY)~
Assistant County Attorney
&J Jee/1 rn . 6Teene-
Print Name
16E 1
From: Lindsay Evans At Hendry Swinton McKenzie Insurance Services Inc. FaxlD: 25~388-5959 To: Collier County Date: 3/2012007 02:49 PM Page: 2 012
-
HENDRY SWINTON McKENZIE
INSURANCE SERVICES INC.
830 Pandora Avenue, Victoria, BC VSW 1P4 Tel: (250) 388..0555 Fax: (250) 388-5959
TO:
Collier County Board of County Commisioners
or Collier County BCC
33011'amiami Trail East, Bldg G
Naples, FL 34112
Certificate of Insurance
Dated: March 20, 2007
This IS to Certify that
Insurance as described hereunder has been arranged on behalf of the Assured named
herein and that such Insurance, at the date hereof, is in jUlI force and effect_
Assured:
Municipal Software Corporation
1108 - 4464 Markham Street
Victoria, B.C. V8Z 7X8
Term:
12 months
Effective: September 15, 2006
Payee:
Subject to the Standard Mortgage Clause
Expires:
September 15, 2007
POIJCY NUMBER
COMPANY
SUM INSURED OR
LIMITS OF LlABILITY
19001925
Creechurch Insurance Group
As Shown Below
Interest Insured:
COMMERCIAL GENERAL LIABILITY $5,000,000.00
Covers legalliabifity as imposed by law for bodily injury or property damage, except as specifically excluded, arising from business
operation of the named Insured as known to Insurer. Premises, Products & Completed Operations; Tenants Legal Liability
$250,000_00; Non-Owned Automobile SPF#6; Subject to all policy extensions, exclusions & $1.000.00 deductibles.
PROFESSIONAL LIABILITY - Errors and Omissions $2,000,000.00 Each Loss/$2,OOO,OOO.OO Aggregate Limit
- Covers legal liability as imposed by law for bodily injury and property damage, except as specifically excluded, that
arises out of the Professional Business Operations of the Named Insured, subject to a $1,000.00 Bodily Injury and
Property Damage deductible. Claims Made Policy
IT IS HEREBY UNDERSTOOD AND AGREED THAT Collier County Board of County Commissioners or ColUer County
BCC, 3301 Tamiami Trial East, BIdg G Naples FL 34112, is added as Additional Insured but only with
respect to the operations performed by or on behalf of the Named Insured. Such Insurance as is
afforded by this extension does not insure the liability out of the Additional Insured or its employees.
Conditions:
The Insunmce descn"bed above is subject to thc limitations, exclusions and COQditjons contained in the policies.
)~
HE!\'DRY. SWINTON. MCKENZlElNSURANCE SERVICES INC.
THE POLICY MAY CONTAIN A CLAUSE(S) WHICH LIMITS THE AMOUNT PAYABLE
16 E 1 ~
ACORD.
CERTIFICATE OF LIABILITY INSURANCE
PRODUCER
Diversified Insurance Brokers
of Utah
136 E. South Temple, Ste 2300
Salt Lake City UT B4111
Phone: BOl-325-5000 Fax: BOl-532-2804
INSURED
COVERAGES
DA lC (MMlDllM'YYJ
TRIEMP2 03 01 07
THIS CERTIFICATE IS ISSUED AS A MATTER OF INFORMATION
ONLY AND CONFERS NO RIGHTS UPON THE CERTIFICATE
HOLDER. THIS CERTIFICATE DOES NOT AMEND, EXTEND OR
ALTER THE COVERAGE AFFORDED BY THE POLICIES BELOW.
INSURERS AFFORDING COVERAGE
HAlC.
21458
TriNet Ac~isition Corporation
TriNet Employer Group', Inc.
1100 San Leandro Blva.
San Leandro CA 94577
INSURER A:
INSURER B:
INSURER C:
INSURER rr.
INSURER E:
Employar. :Ins. Co. of' 'R'auaa.u
THE POLICIES OF INSURANCE LISTED BELOW HAVE BEEN ISSUED TO THE INSURED NAMED ABOVE FOR THE POLICY PERIOD INDICATED_ NOTWTHSTANDING
ANY REQUIREMENT. TERM OR CONDITION OF ANY CONTRACT OR OTHER DOCUMENT 'MTH RESPECT TO WHICH THIS CERTlFlCATE MAY BE ISSUED OR
MAY PERTAIN, THE INSURANCE AFFORDED BY THE POLICIES DESCRIBED HEREIN IS SUBJECTTO ALL THE TERMS, EXCLUSIONS AND CONDITIONS OF SUCH
POLICIES. AGGREGATE LIMITS SHOWN MAY HAVE BEEN REDUCED BY PAID CLAIMS_
I'UR "NSR TYPE OF INSURANCE POLICY NUMBER DATEiMMID~ DAlC-'MMJiiiliYVi'- LIMITS
GENERAL LIABILITY EACH OCCURRENCE $
-
COMMERCIAL GENERAL LIABILITY PREMISES (Eo OCCtJrence\ $
- =:J CLAIMS MADE 0 OCCUR
"lED EXP (Arry one persCll) $
-
- PERSONAL & ArN INJURY $
- GENERAL AGGREGATE $
GEN'L AGGREGATE LIMIT APPLIES PER: PRODUCTS - COMP,QP AGG $
I .nPRO. n
POUCY JECT LOC
AUTOMOBILE UABlUTY COMBINED SINGLE LIMIT
- $
A~ AUTO (Eo accident)
-
- ALL OWNED AUTOS BODILY INJURY
$
SCHEDULED AUTOS (Per person)
-
HIRED AUTOS BODILY INJURY
f-- $
NON-OWNED AUTOS (Per accident)
f--
I-- PROPERTY DAMAGE $
(Per accident)
RRAGE LIABILITY AUTO ONLY - EA ACCIDENT $
ANY AUTO OTHER THAN EAACC $
AUTO ONLY: AGG $
EXCESSJUMBREUA LIABILITY EACH OCCURRENCE $
tJ OCCUR D CLAIMS MADE AGGREGATE $
$
R DEDUCTIBLE $
RETENTION $ $
WORKERS COMPENSATION AND X IT~v"0;')h,Js I IUER'
A EMPLOYERS' LIABILITY WCK-Z91-4380BB-016 10/15/06 07/01/07 $ 1000000
ANY PROPRIETOR.PARTNERlEXECUTIVE E_L EACH ACCIDENT
OFFICER/MEMBER EXCLUDED? E_L_ DISEASE - EA EMPLOYEE $ 1000000
g~~tl~S~~M~&s below E_L DlSEASE . POLICY LIMIT $ 1000000
OTHER
DESCRIPTION OF OPERATIONS I LOCATIONS I VEHICLES I EXCLUSIONS ADDED BY ENDORSEMENT I SPECIAL PROVISIONS
Municipal Software U.S., Inc. is named as the alternate employer as per the
terms and conditions of the policy.
Covers: AR, CO and IL, United States of America.
CERTIFICATE HOLDER
CANCELLATION
MUNSOFT
SHOULD A1N OF THE ABOVE DESCRIBED POUClES BE CANCELLED BEFORE THE EXPlRA nON
DAn;. THEREOF, THE ISSUING INSURER WILL ENDEAVOR TO MAIL ~ DAYS WRITTEN
NonCE TO THE CERTIFICATE HOLDER NAMED TO THE LEFT. BUT FAILURE TO DO SO SHALL
IMPOSE NO OBLIGATION OR LIABILITY OF ANY KIND UPON THE INSURER, ITS AGENTS OR
REPRESENTA TlVES.
~ SENTATIVE
Municipal Software U.S., Inc.
4464 Markham Street, Ste. 1108
Victoria, British Columbia
Canada V8Z7XB
ACORD 25 (2001108)
@ACORDCORPORATION 1988
16El1
Exhibit B Pa ment Milestones and Deliverables
Software Licenses Include:
225 CityView Application Client -
Desktop
1 CityView Application Client -
Browser
1 CityView Server
150 CityView GIS Extensions
1 CityView Application Builder
1 CityView XML Web Services
Extension
PreBuilts:
1 CityView Property Information
1 CityView Permits & Inspections
1 CityView Code Enforcement
1 CityView Planning
1 CityView Licensing
1 CityView Cashiering
Mapping Products:
Unltd ArcReader
15 Named Seats ArcEngine
MSC will:
. Set up as a client on FTP site
. Provide documentation to
download the latest version of
Cit}iView off the FTP site
. Send the licensing key for
CityView Licenses
. Provide documentation to
download the PreBuilts from the
FTP site
To be invoiced at each
module acceptance, as
per this schedule
License cost not to
exceed $900,000 for 3
years should Collier
have additional license
needs and wish to
convert to a site license,
User licenses are for
concurrent usage.
$ 700,000.00
ASM (excluding User Conference)
ASM User Conference Option
Provides:
. All major and minor software
upgrades
. Unlimited technical support;
. Unlimited access to the
Municipal Software FTP site
. Unlimited access to the
Municipal Software
Knowledgeshare
$ 134,000.00
Due in full following
completion of last
module ,and warranty
period
Prepaid attendance at the
annual User Conference for 4
attendees, including all
registration, travel,
accommodation and meal costs;
$ 6,000.00
Optional, not included in
total pricing
P;:;l~~~rT"~;::-"-:-~:",.~~:-~;~.;~' 170'~;\: 'v -0V:~:~;;:~~~-'-". ~:.'j
iiJ!~:fa~ljjfI1~rtrm','.XltiJ~d,1tyg;~-", ~~ri" -._. if: iJ'~:;'; '. -. ,,,,Vt . . -, I,' , ' ' ., . : , _, <~ , . ' ' "
i ': ;.cl:r~"l..;;tJttJ~ .'(:ciJrlfuld!;{~J!.tfJ:iD-~ ;;;~~:,f /,10J ::; ", ',:, MJt'l;Xclilt.:tii::!f'r"''':<~!''' ~ ~~1"j(:rlf~'~}(f:;1!!1u";-: :':.::J;tpi[fiE!FJJ.fP~,,,;.,, i
~,.. ~'~''f-~'''~' :J .,...""""..~1':.....-<-,-..,. .r' ','" ';'t~~-;:-A' ""." '. .,>' .).....M;-\..;....~,....~ -'f" >~
m, '-~ f[;_ ~ ~g.:&lil<' , -'- "'" '-'''^C' ~" "')' ",' " . .q ",/~.. " . ',> ,'. '_ _. '.'"
~ . , x. - ... ~~ ~ v; i""~ ". >:o(1o...'}~""'....,'....~.',1' ", ~ -<', ~rli- ~ ",,' ro-,. .;Li _,.J. So
:\..,..r...;. '.~:~_...,,~.~';':~ .:'::;;;.r*;;::~'Y.:X .L7$:.;:,;~.~~'t';-.\"t'_:_'"t.'.,t~. t~;;:6:Z?"-;1i:~,:, ,..,:', :: ~17"'~,-r:-,...~'~ I <..,.," f ~ 1. <mhl--\'~' ..." '; . :.:.,,: ,'''/' ,,,,..~:/;;,~:,.,~~~,;y::~,;!,-:;:-:;:ti.\,'~:::;;~~m:.:'Jt'~ ._,...,
~jf:~.
1 j
Contract Approval Initial Contract Payment $ 93,817.00 Invoiced at approval
Review of existing analysis from prior
Business Process Review & Review of project; Review of existing systems;
Interface Requirements Validation of outstanding analysIs
estimates. Review or provide
Process Flow Diagrams (PFD's).
Three days of onslte SME Training Due upon completion of
SME Training with up to 4 students per day for $ 9,450.00 Training.
each PreBuilt.
Project Kickoff Data Collection (onsite-to be Onsite meeting to kick off the project
scheduled concurrently with SME Training) and collection of required data.
On-site requirements analysis
Gap-to-Product-Analysis workshops and off-site
documentation of Code Enforcement,
Cashierina. and Licensina PreBuilts
Validation of project approach;
Validation of integration approach
and resulting effort estimates;
Identification of any proofs of concept
required; Drilldown project plan;
Progress monitoring and controlling
Project Plan Fine Tuning mechanisms; review of plan; joint
plan agreed
Convert both data into the Client
Initial Data Conversion database. Validate data conversion
with client and test environment.
Configuration, Customization and Report Configure PreBuilts based on Client
Building Information provided in the
Worksheets.
Integration-Interface Design and Integration with 3rd party systems
Implementation Services
Setup environments (production &
Installation (remote) test) on client site. Test to ensure
proper operation. May require on site
setup determined at Kickoff Meeting.
1 day course for System
Administrators. 1 day course on
System Administrator Training, Designer designing forms and creating new $ 10,560.00 Due upon completion of
Training and Report Writer Training applications with CityView Training.
Application Builder. 1 day course on
creating new forms. Includes Travel
Validate initial configuration with the
Fine-tuning and Validation client onsite and implement any
refinements arising out of the
validation.
Test against test scripts. In scope
System Testing fIXes. Acceptance criteria testing.
Sign off acceptance criteria. Code
Freeze.
Final data update/conversion to get
current data into client database for
go-live. Must be the same scripts
Deployment Preparation used in initial data conversion. Data
must be verified by both MSC and
Client before go-live. Sign off
required.
16E
User Training
Module Acceptance
Balance of Phase 1 Licensing Payment
16El11
Onsite training for users of the
PreBuilts:
. Code Enforcement (4 days, 40
students)
. Licensing (1 days, 10 students)
. Cashiering (2 days, 15 students)
Due upon completion of
Training.
$ 24,318.00
Client testing and acceptance
process
$ 392,092.00
Due upon acceptance -
$ 186,183.00
Due at Phase 1
Acceptance
~. .- ~ ~ . -~ ..,.- ......... - - . -~....... ~ - -
" - 0.,; -,,' ';",',," ,"- . ; ,_ _ :"2' " ,.,' Ii.. _""";
- ~ ~~ -. ."'~. - - ~ ~ ~ _ __~~_-'_ ........._,....,,_ ~_. .,.2,=~._ ~ ._~._~__ _~~^"'__. .___ ~
Business Process Review & Review of
Interface Requirements
SME Training
Project Kickoff Data Collection (onsite-to be
scheduled concurrently with SME Training)
Gap-to-Product-Analysis
Project Plan Fine Tuning
Initial Data Conversion
Configuration, Customizatian and Report
Building
Review of existing analysis from prior
project; Review of existing systems;
Validation of outstanding analysis
estimates. Review or provide
Process Flow Diagrams (PFD's),
2 days of onsite SME Training with
up to 4 students per day for each
PreBuilt.
Onsile meeting to kick off the project
and collection of required data.
On-site requirements analysis
workshops and off-site
documentation of Planning &
Property and PreBuills
$ 6,804.00
Due upon completion of
Training.
Validation of project approach;
Validation of integration approach
and resulting effort estimates;
Identification of any proofs of concept
required; Drilldown project plan;
Progress monitoring and controlling
mechanisms; review of plan; joint
plan agreed
Convert both data into the Client
database. Validate data conversion
with client and test environment.
Configure PreBuilts based on Client
Information provided in the
Worksheets.
Installation (remote)
Fine-tuning and Validation
System Testing
Deployment Preparation
User Training
Module Acceptance
16E 1
Setup environments (production &
test) on client site. Test to ensure
proper operation. May require on site
setup detennined at Kickoff Meeting.
Validate initial configuration with the
client onsite and implement any
refinements arising out of the
validation.
Test against test scripts. In scope
fIXes. Acceptance criteria testing.
Sign off acceptance criteria. Code
Freeze.
Final data update/conversion to get
current data into client database for
go-live. Must be the same scripts
used in initial data conversion. Data
must be verified by both MSC and
Client before go-live. Sign off
required.
Onsite training for users of the
PreBuilts:
. Property Information (2 days, 10
students)
. Plannin 8 da s, 75 students
Client testing and acceptance
process
$ 28,854.00
Due upon completion of
Training.
$ 378,176.00
Due upon acceptance
;C.--'_'~;l:~1i 1;1':\~~:'~)~~~;'~h'_'J(':~,~~-- -.----, --- ---.. --'"~,~;~_:-'./;-<:~~~~;~-..----- ',' -- -'~-:r--,-- ,__~,- ----,.,
i 1 )_, 11'Hll'!. l~' ~h~( t~'I~( <I," \ ... ~l ..I 'I! I.:J- PIL;;.: ..' " .0--1 H," ill '_lJ /J\ ~ .= ~ln ~",Hj. ,
~ r L',-.~Ic\it.. ~", -< , . ' - ~
~~-...-~,,~J..I~_~~ ~~_~~_ ~____"'~ .._~~~ ~~ "'''''''"'__ ~_ .~,.. .~_~~__.....L~~_.~~ ~_ ~,.-....< ____0 ~_." _ ~ ~"'_....... _.~ ;;,~....... L....
Business Process Review & Review of
Interface Requirements
SME Training
Project Kickoff Data Collection (onsite-to
be scheduled concurrently with SME
Trainin
Gap-to-Product-Analysis
Project Plan Fine Tuning
Review of existing analysis from prior
project; Review of existing systems;
Validation of outstanding analysis
estimates. Review or provide Process
Flow Diagrams (PFD's).
Two days of onsite SME Training with
up to 4 students per day for each
PreBuilt.
Onsite meeting to kick off the project
and collection of required data.
On-site requirements analysis
workshops and off-site documentation
of Permitting, and Licensing PreBuilts
$ 6,804.00
Due upon completion of
Training.
Validation of project approach;
Validation of integration approach and
resulting effort estimates; identification
of any proofs of concept required;
Drilldown project plan; Progress
monitoring and controlling
mechanisms; review of plan; joint plan
agreed
Initial Data Conversion
Configuration, Customlzation and Report
Building
Integration-Interface Design and
Implementation Services
Installation (remote)
Fine-tuning and Validation
System Testing
Deployment Preparation
User Training
Module Acceptance
16 E 1 ~1
Convert both data into the Client
database. Validate data conversion
with client and test environment.
Configure PreBuills based on Client
Information provided in the
WOrXsheets.
Integration with 3rd party systems
Setup environments (production &
test) on client site. Test to ensure
proper operation. May require on site
setup determined at Kickoff Meeting.
Validate initial configuration with the
cnent on site and implement any
rafinements arising out of the
validation.
Test against test scripts. In scope
fixes. Acceptance criteria testing. Sign
off acceptance criteria. Code Freeze.
Final data update/conversion to get
current data into client database for
go-live. Must be the same scripts
used in initial data conversion. Data
must be verified by both MSC and
Client before go-live. Sign off
required.
Onslte training for users of the
PreBuilts:
. Permits & Inspections (9 days, 90
students)
. Licensing (1 day, 10 students)
$ 33,012.00
Due upon completion of
Training.
Client testing and acceptance process
$ 406.202.00
Due upon acceptance
16 E 1
ac
Mun}~!R~l
SOFTWARE UCENSE AND SUPPORT AGREEMENT
1. LICENSE
Municipal Software Corporation (hereinafter called 'MUNICI PAL') hereby grants to the person or corporation who purchased this License (hereinafter called
the 'Licensee') a non-transferable, non-exclusive license to:
(a) Use the CitvView application software (hereinafter called the 'PROGRAM'), containing the system modules descrlbed in Schedule "An
attached to this document. The PROGRAM Is in "use" on a computer when It is loaded Into temporary memory (I_e., RAM) of that
computer;
(b) Copy the PROGRAM into any machine readable or printed form for back-up, archival or modification purposes in support of the
Licensee's use of the PROGRAM on the computer system PROVIDED THAT:
(i) the Licensee shall maintain a record of the number and location of copies made; and
(ii) the copies, together with the original, shall remain the property of MUNICIPAL;
(c) Modify the PROGRAM or merge it with another program for the Licensee's use on any single machine PROVIDED THAT:
(0 any portion of the PROGRAM modified or merged into another program shall continue to be subject to the terms and
conditions of the Agreement; and
(i1) upon termination of this Agreement, the PROGRAM or portion thereof shall be completely removed from the modified or
merged program and destroyed or returned to MUNICIPAL at the request of MUNICIPAL.
2. SUPPORT
In consideration of payment of the annual support and maintenance fee, MUNICIPAL will provide:
(a) Priority response on support requests regarding licensed programs (and PROGRAM updates),
(b) Application support will be provided at no additional charge whenever MUNICIPAL delivers a set of custom built CityView applications
to the Licensee. This support service Is not to be confused with the standard Technical Support Services that are provided by
MUNICIPAL. This support is not available once the Licensee makes any alterations, additions or deletJons to the application and is to
be limited to:
(I) Within the first two weeks of delivery, ali support questions are directed to the developer(s) Involved with the application
development These may include questions of functionality, operability, explanation of how business processes have been
implemented, and any questions of warranty. These questions may be posed at any time between 8:30AM and 4:30PM
Pacific Time, Monday through Friday;
(iI) After the first two weeks of delivery, but still within a month of delivery, It is requested that wherever possible questions are
queued and consolidated so that an appointment with the application developer(s) may be booked_ This will allow for the
best possible use of time for everyone invoived;
(iii) After the first month of delivery, ali questions should be asked through the normal technical support process. If the support
issue requires assistance from the application developer(s), the technical support analyst will draw upon those resources
as is required;
(c) Telephone support for licenses described in Schedule "A" between the hours of 8:30AM and 8:30PM Eastern Time, Monday through
Friday;
(d) Remote diagnosis of operational issues related to the PROGRAM and PROGRAM updates, provided that the Licensee has obtained,
at its cost, the necessary softWare, hardware and instruction to aliow MUNICIPAL to provide such assistance.
(e) PROGRAM updates for licensed programs at no extra charge except for magnetic media and courier costs, these updates to include
minor changes, enhancements, improvements, and problem resolutions (excludes all Xpress Licensees);
In consideration of the services set out above, the Licensee agrees to pay for each Licensed User installation, the software maintenance charge which shall
be submitted by MUNICIPAL no later than one month prior to the date of expiration as specified in Schedule 'A' (excludes all Xpress Licensees).
3. ACCESS TO PROGRAM SOURCE CODE (excludes all XDress L1censeesl
MUNICIPAL acknowledges that it has entered into an agreement (hereinafter called the . Escrow Agreemenr) with Jones Emery Hargreaves Swan,
Barristers and Solicitors, having an office at Suite 1212 -1175 Douglas Street in the City of Victoria, in the Province of British Columbia. A copy of the
Escrow Agreement is attached hereto as Schedule 'B'. Said Escrow Agreement provides that a Licensee may gain access to program source code for
purposes of maintaining and supporting their PROGRAM licenses all as provided in the Escrow Agreement
MUNICIPAL agrees that for so long as this Software License and S-upport Agreement is In effect It will deposit and periodically update, at MUNICIPAL's sole
cost, a copy of the current version of the PROGRAM source code for all programs for which the Licensee holds licenses as described in Schedule 'A'
attached hereto in Escrow_
MUNICIPAL further agrees that for so long as this Software License and Support Agreement Is In effect it will take no steps or actions which would have the
effect of modifying or eliminating the Escrow Agreement without first having received written permission from the Licensee to so do.
4. TERM
This Agreement is effective upon installation andJor payment of the license fee and shall remain in effect for the term set out In Schedule 'A' attached
hereto, and upon expiry of the initial term shall automatically renew for an identical term upon payment of the annual support and maintenance fee for the
renewal term unless terminated by either party in accordance with the terms contained herein_ The Licensee may terminate this Agreement upon the giving
16E 1 "
of not less than sixty (60) days written notice to MUNICIPAL prior to each anniversary date of this Agreement. The Licensee may also tenninate this
Agreement provided that MUNICIPAL is In breach of this Agreement and MUNICIPAL has not responded to the licensee within thirty (3D) days from the
date of the written request of the Licensee, which response did not reasonably include an identification of the problem, the timetable for resolution, and the
proposed scope of the work required to resolve the problem. MUNICIPAL can tennlnate this Agreement If the licensee is In breach of this Agreement and
falls to QJre such breach within thirty (3D) days after wrltten notice from MUNICIPAL, Including for non-payment within sixty (60) days of invoice date. In
case of tennlnatlon, the licensee shall at the request of MUNICIPAL either:
(a) Destroy the PROGRAM together with all copies, modifications and merged portions, or
(b) Return the PROGRAM together with all copies, modifICations, and merged portions to MUNICIPAL.
Upon tenn.lnation the Licensee shall certify In writing that the original and ell copies, modifications and merged portions in any fonn have either been
returned to MUNICIPAL or have been destroyed. Sections 5, 6, 7 and 8 shall continue on and survive notwithstanding tennlnation of this Agreement.
5. MUNICIPAL'S PROPRIETARY RIGHTS
The grant of the License herein contained pennlts the limited use of the PROGRAM by the Licensee. Title to and all property In the PROGRAM. its name,
logo and computer stored data shall remain exclusively with MUNICIPAL.
The Licensee hereby acknowledges that the PROGRAM is the property of MUNICIPAL, constitutes a MUNICIPAL trade secret, and agrees to exercise due
care and diligence in safeguarding the PROGRAM and MUNICIPAL's proprietary interest.
The Licensee also acknowledges that any negligence or deliberate violation of this Agreement on Its part which results In failure to protect MUNICIPAL's
proprietary Interest in the PROGRAM shall actually and materially damage MUNICIPAL.
In order to ensure compliance with the terms of this Agreement, MUNICIPAL shall be entitled, upon reasonable notice to Licensee and subject to
MUNICIPAl'~ compliance with Licensee's reasonable securitY measures, to enter upon the licensee's premises during nonnal business hours and require
the Licensee to produce such Infonnation, records and documents as may be required to ascertain compliance_
MUNICIPAL may revise or update the PROGRAM or its product from time to time but shall have no obligation to provide such revision or update to the
Licensee, unless the Licensee has paid in full the Annual Software Maintenance fee_
6. LIMITED WARRANTY
MUNICIPAL warrants only that:
(a) the PROGRAM furnished, and all subsequent PROGRAM updates, shall function as set forth in the user documentation
accompanying the PROGRAM; and,
(b) the CD or diskette or cassette or magnetic tape on which the PROGRAM (including PROGRAM updates) is provided, shall be free
from defects in materials and workmanship under normal use for a period of ninety (90) days from the date of delivery to the licensee
as evidenced by the Licensee's delivery receipt.
Except as speclflcally provided above, MUNICIPAL expressly disclaims all warranties in the PROGRAM, including, but not limited to the Implied warrantles
of quality or fitness for a particular purpose_ The Licensee assumes sole responsibility for the selection of the PROGRAM to achieve the Licensee's Intended
results, and for the installation, use and results obtained from the PROGRAM_
7, LIMITATIONS OF REMEDIES
MUNICIPAL's entire liability and the Licensee's exclusive remedy shall be:
(a) The replacement of any CD or diskette or cassette not meeting MUNICIPAL's "limited warranty" and which is returned to MUNICIPAL
with a copy of the Licensee's receipt, or
(b) If MUNICIPAL Is unable to deliver a replacement CD or diskette or cassette which Is free of defects in materials or workmanship, the
Licensee may terminate this Agreement by retuming the PROGRAM to MUNICIPAL for a refund in full of licensing fees only as long
as such refund is requested within three (3) months of the anniversary date of this Agreement.
In no event shall MUNICIPAL be liable to the licensee for any damages, including any lost profits, lost savings, or other incidentai or consequential
damages arising out of the use or inability to use the PROGRAM even If MUNICIPAL has been advised of the possibility of such damages. or for any claim
by any other party_
8. INJUNCTIVE RELIEF
The Licensee agrees that the breach of any term, provision or condition of this Agreement by the Licensee may cause irreparable damage to MUNICIPAL In
which case an award of damages may not be adequate relief to MUNICIPAL Therefore, the Licensee agrees that in addition to all the remedies available to
MUNICIPAL in the event of any breach of this Agreement by the Licensee, MUNICIPAL shall have the right to obtain timely injunctive relief to protect its
proprietary right.
9. GOVERNING LAW
The validity and interpretation of this Agreement and each clause and part thereof shall be governed by the law of the Province of British Columbia without
reference to principles of conflict of laws.
10. ENTIRE AGREEMENT
This Agreement contains all the terms and conditions agreed on by the parties hereto with regard to the matters dealt with herein, and no understandings or
agreements, verbal or otherwise, exist between the parties except as herein expressly set out.
11. RIGHT TO ASSIGN
This Agreement and the rights and liabilities hereunder shall not be assigned by the Licensee unless consent in writing is obtained from MUNICIPAL.
12. SUCCESSORS AND ASSIGNS
This Agreement shall inure to the benefit of and be binding upon the respective successors and pennitted assigns of the parties.
13. DELIVERY AND PAYMENT
Acceptance of delivery of payment of the licenses or software maintenance ccinstltutes acceptance of the terms of this Agreement.
16E 1
SCHEDULE B
This is Schedule 'B' attached to and made part of an Software License And Support Agreement dated
(date) between Municipal Software (client).
ESCROW AGREEMENT
To: Jones Emery Hargreaves Swan
Barristers and Solicitors
Suite 1212 - 1175 Douglas Street
Victoria, B. C.
V8W 2E1
To: Each Declarant (as defined hereunder)
1. Upon receipt by Jones Emery Hargreaves Swan of a Statutory Declaration from the Declarant or an
authorized officer of the Declarant containing the following provisions:
(a) The Declarant is a party to a Municipal Software Corporation Software License and Support
Agreement and the Declarant is not in default under the terms of the agreement;
(b) The Declarant has requested in writing performance of the Software License and Support
Agreement by Municipal Software Corporation;
(c) Municipal Software Corporation has not responded In writing to the Declarant within 30 days from
the date of the written request of the Declarant, with a response which did not reasonably include
an identification of the problem, the timetable for resolution, and the proposed scope of the work
required to resolve the problem;
(d) Notice of the intention of the Declarant to exercise the provisions of the this Escrow Agreement
have been served upon Municipal Software Corporation not less than 14 days prior to the date of
execution of the Statutory Declaration;
(e) The Declarant undertakes to copy the program source code, the subject of the Escrow Agreement,
and to return the original to Jones Emery Hargreaves Swan and to use the program source code
only for the purposes of supporting and maintaining its Municipal Software Corporation software
program for its own internal corporate purposes;
Jones Emery Hargreaves Swan shall release to the Declarant the program source code as deposited
by Municipal Software Corporation in a sealed envelope with Jones Emery Hargreaves Swan pursuant
to this Escrow Agreement;
2. Municipal Software Corporation shall, during the term of this agreement, submit revised copies of the
source code In a sealed envelope together with a list of the current approved declarants entitled to
receive same subject to the conditions In (1) above. Such revisions shall be accompanied by a
certificate from Municipal Software Corporation stating that:
(a) The contents of the escrowed materials are complete and would be understandable and useable
by a reasonably knowledgeable computer programmer.
(b) The contents accurately reflect the _most current version of the licensed programs by the Licensee.
(c) The contents incorporate all changes made to the licensed programs or the source material from
the previous time the escrowed materials were delivered to Jones Emery Hargreaves Swan
under this agreement.
(d) The contents contain a separate CD or diskette that contains the CityView License Key Generator
Program with Instructions for use, and,
ee) The contents contain no passwords, or other device that would prevent or prohibit the use of the
escrowed materials at any time.
3. Municipal Software Corporation will ensure that revised copies of the source code will be placed
with Jones Emery Hargreaves Swan within thirty (30) days after the public release of a licensed
Client ID: #####
Printed: date
16E 1
program or a licensed program update.
4. Jones Emery Hargreaves Swan shall, upon receiving such a certificate from Municipal Software
Corporation, notify each of the declarants mentioned in (2) above, by mail of such receipt.
5. It is understood that the duties of Jones Emery Hargreaves Swan, as escrow holder are limited to
those expressly set forth herein and, in addition to the carrying out of the escrow instructions, are
limited to taking reasonable care of the subject matter of this agreement. Jones Emery Hargreaves
Swan make no representations or guarantee as to the escrow materials and shall not be obligated to
inquire into the accuracy or completeness of the escrow materials or any declaration made
hereunder. In the event that proceedings in a court of law arise in relation to the subject matter of
this Escrow Agreement, Jones Emery Hargreaves Swan shall not be obligated to defend or enter an
appearance and shall only be obligated to participate after the Declarant and Municipal Software
Corporation have placed sufficient security for Jones Emery Hargreaves Swan's costs of such
proceedings.
6. This agreement shall terminate ten (10) years from the date hereof, unless renewed by mutual
written agreement, Jones Emery Hargreaves Swan may resign as escrow agent hereunder upon
another party accepting the duties and obligations of escrow agent or upon providing the Declarant
and Municipal Software Corporation with sixty (60) days advance written notice.
, ')IVJJ
DATED at the E~t.t of Victoria, In the Province of British Columbia, thi~ day
of f\l;ifl" ff , 2lU..f-
MUNICIPAL SOFTWARE
CORPORATION
The terms of this agreement are
hereby accepted by the firm of Jones
Emery Hargreaves Swan
Per:
::'~:..1~
Patrick C. Trelawny
I /.J C /'\') (" ..t:A-797v
C' k-o
Client ID:######
Printed: date
16E 1
EXHIBIT D
. Municipal Software
4464 Markham Street, Suite 1108, Victoria, Be., V8Z 7X8 Canada
Toll-Free: 1.800_665.5647 I Tel: (250) 475.6600 I Fax: (250) 475.6080
www.MunicipaISoftware.comITrading Symbol: TSX-V:MSZ
CityView Standard Support
Service Level Agreement
CitVView~
property information I permits & inspections I planning
code enforcement I licensing I cashiering I application builder
16 E 1
II Municipal Software
CityView Standard Support - Service Level Agreement
Contract Term: 1 Year (renewable annually)
Support Channels: Web, Telephone or Email
Support Requests Allowed: Unlimited
Who Can Report: Up to three users named in your support agreement can submit support requests. These
individuals must be trained in the use of CityView and constitute the first line of support for your organization,
Hours of Coverage: Coverage hours are 5:30 a.m. to 5:30 p.m. Pacific Standard Time from Monday through
Friday, excluding Municipal Software Technical Support observed holidays. (Only those statutory holidays that
coincide between Canada and the United states are observed by Municipal Software Technical Support.)
Accessing Support: The preferred method of opening a support incident is to enter the problem details through
our online support system. Telephone support requests should be preceded by filing an electronic support
request on our Web site, including a detailed problem description, Telephone support requests will be answered
live during business days, though staff may be involved serving other customers. If your call is not answered live,
we ask that you leave a message, including the support request tracking number you received from the electronic
filing, your name and phone or pager number. Messages are typically responded to within two hours.
Auto Acknowledgement: We will send a computer-generated message that acknowledges receipt of the report
that you filed electronically. This message will contain the details of your problem report as well as the support
request tracking number. Whenever the status of your incident changes, a notification will automatically be sent
to the individual that opened the call.
Request Response Time: A technical support engineer will respond to all requests within the time frames
specified in Table 1. Business hours are 5:30 a.m. to 5:30 p.m. Pacific Standard Time from Monday through
Friday, excluding Municipal Software Technical Support observed holidays. Only those statutory holidays that
coincide between Canada and the United States are observed by Municipal Software Technical Support. We
process requests in the order of their priority followed by order of submission.
What we will do if we don't hear back from you: If we don't hear back from you in ten business days, we will
close your support request and mark it as "Closed / No response from customer."
Resolution of Bug-Related Requests: We will keep your request open and follow up when a fix is available in a
production release. We will also contact you if we post an experimental build that will help with your problem.
What We Need to Help You
Municipal Software wants to be as responsive as possible to your support needs. To accomplish this goal, the
Municipal Software customer support staff relies on your knowledge, self-sufficiency, and thoroughness during the
troubleshooting process. You reap the benefits from this effort - it allows Municipal Software to focus on the
more difficult problems and make the product more robust. It also helps control the amount Municipal Software
charges for support.
· Knowledge: You should be experienced in the installation, operation, and maintenance of the hardware,
desktop, and network operating systems, and applications in your environment before you install
CityView.
· Self-sufficiency: We ask you to be as self-sufficient as possible when you encounter problems. You can
do this by referring to technical documentation for your environment and by searching the Municipal
Software Web site to determine if your issue is addressed before you submit it to our customer support
staff .
9/6/2006
2/4
16 E 1
II Municipal Software
· Complete Information: As with any troubleshooting process, accurate and timely resolution depends on
information. When you request support, please fill in all relevant fields in the request form, provide a
detailed problem description, and attach any appropriate log files. Unfortunately, when the request
information is incomplete, It will take longer to resolve your issue.
· Preparation: If you call us for support, be prepared to provide the same level of information as is
requested on the request submission form. You can help reduce the time to resolution by completing the
online support request form and attaching files as directed. Then, simply provide us with the request
number when you call. We ask that you have immediate access to the computer(s} on which Municipal
Software products are running.
How to Access Support
Municipal Software offers several methods of accessing support described below. Please note that for Priority 1
(see Table 1) issues, customers are encouraged to submit their incident online and then follow up via Municipal
Software's toll-free phone number:
· Web Support (preferred method)
Our web portal, (www.municipalsoftware.com). provides resources for customer self-service, and is
comprised of an online searchable knowledgebase, downloadable updates, and a web-enabled CRM that
allows users to log new support incidents and check the status of previously submitted Incidents on a 24 x
7 basis.
· Telephone Support
Telephone technical support is available between the hours of 5:30 a.m. and 5:30 p.m. PST on regular
business days. Customers can contact us toll-free at 1.866.988.8324. Municipal Software technical
support will respond to telephone inquiries using the Service Level Agreement provided in Table 1 below.
· Email Support
Customers may request assistance from Municipal Software technical support via email at
support@municipalsoftware.com. All em ail incident reports are logged into the Municipal Software
support CRM database and are addressed based upon the priority of the issues. The response time
guidelines for support are provided in Table 1 below.
Feature Requests
If you come across an Idea that you think might make a nice enhancement to CityVlew, your Input is always
welcome. Please submit your suggestions through regular support channels. Unless additional information is
needed, you will not receive a personal response. Any suggestions for enhancements to CityView that you submit
will become the property of Municipal Software. Municipal Software may use this Information for any Municipal
Software business purposes, without restriction, including for product support and development. Municipal
Software wi/I not use information in a form that personally identifies you.
9/6/2006
3/4
16 E 1 ~....~
II Municipal Software
Limitations
The following are not covered by Municipal Software's Standard Support Agreement, but may be available as
separate services on a time and materials basis:
a) Services required due to misuse of Municipal Software maintained software;
b) Services required due to software corrections, customizations, or modifications not developed by
Municipal Software;
c) Services required by the Customer to be performed by Municipal Software outside of Municipal
Software's regular business hours;
d) Services required to resolve or work-around problems that cannot be reproduced in Municipal Software's
support environment;
e) Services which relate to tasks other than maintenance of the Customer's existing implementation and
configuration of CityView, including but not limited to, enhancing or adapting CityView for specific
operating environments;
f) Services requested by the Customer to implement software updates provided by Municipal Software.
Table 1. Service Level Agreement
. Response time targets are during business hours only.
Obtaining More Information
Information about our support programs may be obtained by contacting the Municipal Software sales team at
1.800.665.5647, or via email atsales@municipalsoftware.com.
9/6/2006
4/4
Exhibit E
Municipal Software Acceptance Criteria
16E 1 )
Acceptance criteria for each of four areas is contingent upon two requirements. First, that the functionality that is
demonstrated meets the County needs as outlined in the contract Second, validation sessions to actually test some
specific cases. Narratives have been provided. Breaking down the test areas:
1. Testing of completed workflows: The County will run through a handful of completed existing application types
and their respective milestone processes as specified in the gap analysis. Testing Criteria on Page 2
2. Completing configurations from existing narrative I design specs: Vendor project staff will run through the
configuration with the County on one or two nearty completed workflows as chosen by the County as specified in
the gap analysis. Narratives have been provided. Testing Criteria on Page 2.
3. GIS: Demonstration of GIS Module ability to access relevant GIS data layers, context sensitive to address, for a
few County applications within existing completed workflows. Contractual GIS functionality and CDES GIS layers
are listed on pages 3 and 4.
4. Cashiering: Testing of cashiering functionality along the lines specified in the proof of concept section of the
contract. In some cases it can be tied in with item #1 testing by completing a payment, and some of the
contractual specified functionality will be examined separately. Cashiering functionality from the proof of concept
is on page 5.
Each member of the County core team will be asked to provide scoring feedback on the functionality demonstrations for
those areas of their expertise. Pass I Fail, with a brief explanation. For the actual testing during the validation sessions,
participating core team members will be asked to score individual test cases Pass I Fail, and provide screen shots of
errors encountered. Screens hots can be saved to Word documents, and/or emailed to aarvmullee(Qlcollieraov.net
Municipal on Site Team:
Municipal Staff on Site
Testing Criteria
CATEGORY
Passed
(Approved for
Distribution)
CAUSE
No major problems identified (see below for examples of major
problems). Minor problem examples: mislabeled toolbar button or
plot axis; inconsistent screen capture in manual; or cannot print from
toolbar but can using menu.
Anyone of the following:
Failed
· Installation problems (some typical examples):
· Install of desktop (smart client) would be handled by
customer
· Insufficient or incorrect installation procedure.
· Application files placed into wrong directories.
· Software modifies the configuration or system files
without warning or backing up originals. Installing
Application Builder is not compatible with this
requirement
· No program icons or groups created (if appl.).
. Cannot install on a non-C: drive (e.g., D:). This
requirement may also not be met if automated
installs (Group Policy) are required. Would require
the creation of an MSI transform file.
ACTION
Fix (or prepare a plan to fix)
minor problems, review with
Management, and then
distribute,
Fix problems, and then
resubmit software for
acceptance testing.
16E 1
. 1 or 2 occurrences of General Protection Faults (GPFs) or
"infinite loops".
· Virus detected on the distributed disks.
· Frequent abnormal program exits through multiple event
sequences (e.g., memory limits, bad input).
. Non-standard, illogical Windows GUJs (if Win app).
. Non-functioning icons or menu items (e.g., PRINT doesn't
work; inactive options aren't ghosted). Fine for CityView
platform but not handled like this at application level.
· Insufficient/inaccurate printed documentation (e.g., no
input/output views or descriptions of menu options).
· Insufficient/non-functioning on-line help, without backup
printed documentation. On-line help available for non-
customized parts only.
· Solved Example Problems (test cases): The creation of test
cases out of the functional specifications is the customer's
responsibility.
. Lack of examples or tutorial.
· Examples abort or documented results are not
obtained.
· Combination of several problems with user interface,
documentation, or on-line help.
· Unable to complete workflows requirements.
Contractual GIS Functionality
1. GIS System Interface
1.1 The system will integrate with the Collier County's GIS software application.
1.2 Capability of relating to the geographic elements of the database(s) maintained by a GIS system. This
system will provide users with the capability of seeing either tabular or graphic data information utilizing
Arc Map, version 8.2, by ESRI. CityView 9 embeds the - ESRI's ArcEngine and ArcReader
runtime components (ESRI versions 9,1 and 9,2). These components enable CltyView 9 to
access a variety of mapping resources, CityView 9 does not interface directly with other
ESRI client products (such as ArcMap), but does allow access to the same mapping
resources that an ArcMap user would access. The CityView 9 GIS components meet the
GIS requirements outlined In the RFP and in the acceptance document, and does so in a
way that fits in with Collier County's existing ESRI infrastructure.
1.3 The system shall have the ability to do all functions of Geocoding as outlined by Collier County as it
relates to GIS and this new system. It shall also have the capability to do address matching and editing.
1.4 The system will integrate with Collier County's ESRI-based GIS. At a minimum the system will need to
support ESRI relates and joins to associate system attributes to corresponding spatial records. The
system must support not only ESRI-centric applications based on system data, but the ability to
integrate ESRI maps into the system interface.
GIS Layers for MapDrawer Functionality Testing
Description
16E 1
File Name
Source'
Address Points
Census Block Groups with Population
Census Blocks with Population
Census Tracts with Population
City Boundaries
Coastal Control Lines - County
FEMA Flood Insurance Rate Maps 1996
Future Land Use
Land Use 1995
Land Use 2001
Planned Unit Oevelopments
Zoning Olstricts
Fire Olstricts
AddressPoints
censusblockg/p
censusblock
censustract
city
cnty cnstrc
fema96
flu
Landuse95
Landuse01
pud
zoning
Fire Oist
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
IT from Supervisor of Elections
Parcels
Subdivisions
parcels
subdivision PAO
TAl .(fraffic Analysis Zone)
T:fTRANSlTRANSPLANNINGfTRAFFICANAL YSISZONElTRANS MPO Transportation
Address Points
Address Matchable Roads
Condo Units Table
Airport Noise Zone
AMU - Boundary
Artificial Reefs
Boat Speed Zones
Coastal Control Lines. County
Coastal Control Lines - State
Coastal High Hazard Area
Code Enforcement - Oay boundaries
Code Enforcement - Env boundaries
Code Enforcement. Evening boundaries
Code Enforcement - Sign boundaries
Code Enforcement - Weekend boundaries
Eagle nest locations 2002
FEMA - 96
FEMA. Proposed 03
Fire Olstricts
Future Land Use
Traffic - Traffic Congestion Boundary
Future Pop by Planning Comunitites
Immokalee Area
Land Use - 01 FLUCC
Land use Tables
Libraries
Lidar - East County from Army Corps
Monuments - fdep along shore
Monuments - elevation in estates
NRPA. National Resource Protection Area
National Wetlands Inventory
Panther Locations
Planning Communities
Pre-Apps
PUO's
Rural Fringe
Rural Lands
Sewer Service Areas
Soils
Street Centerline
Turtle Nest Locations
Units and Tracts in Estates
Water Service Area
Windzones - Construction
Zip Codes
Zoning
Well fields
T:/COESlData/addrssl
T:lCOES/Oataladdrssl
T:/COESJOataladdrssl
COES SOE
T:/COESJOata/AMUI
T:/COESJEnvir
T:/COESlEnvirlldleZonesl
T:/COESJOatal County coastal.shp
T:/COES/Oatal State coastal.shp
COES SOE
COES SOE
COES SOE
COES SOE
COES SOE
COES SOE
COES SOE
COES SOE
T:/COESlDatalFEMA 9 031
T:/COESlDatal Rre Oistricts.shp
COES SOE & T:JCOES/OatalFLUI
T:/COES/OatalFLUI
T:iCOESlDatal Comun fut pop.shp
T:/COESJOatal immok_cov
T:/COESJOata/LU 01 LU.Jolned_shp
T:/COESlData/LU f1xjoln1,2,3
T:/COESlDatal Library_shp
T:JCOESJOata
COES SOE
T:/COESJOata/
COES SOE
COES SOE
T:/COESJOata
T:/COES/Oatal Plan Comun_shp
COES SOE
COES SOE & T:/CDES/OatalPUOI
COES SOE
T:/COESlRuraILandsl
COES SOE
COES SDE
T:JCOESJOatal roads_cov or in addresspt PGOB
COES SOE
COES SOE
COES SOE
COES soe & T:/COES/Oatal windzone.cov
T:/COES/Oatal Zip.cov
COES SOE & T:/COES/Oata/zciningl
T:/COESlDatal wellfields.shp
COES
COES
COES
COES
Planning
Natural Resources
Natural Resources
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
COES
Planning
COES
COES
COES
COES
COES
COES
COES
COES
Natural Resources
COES
Natural Resources
COES
COES
COES
COES
Natural Resources
COES FAH rev 9/05/05
Ca
16E 1
Cash Management Functionality per Contract
. Capture payment and billing information and display escrow account balances in real-time. Allow the various forms of payment methods,
including cash, escrow deduction, check, waivers/deferrals, IGC transfers, and credit cards (for express permits only).
. Users must be able to calculate impact and permit fees in different areas of the review process, and create payment slips to present to the
cashiering staff. Payment methods include checks, cash, and transfers for IGCs, DCAs, and COAs.
Credit cards will be accepted for a select group of express permits only and all Rental Registrations_ Cashiers must be able to generate a
receipt, the permit and an inspection card.
Payment slips: All fee entries that generate a payment slip are required to provide user's name per line item. Changes to payment slip are
required to give last user's name on payment slip_
· OffICial Receipts: Official Receipt will have TWO names: the users that entered fees to create payment slips or invoices, and the cashier that
processed receipt. This requirement is necessary to record and track all users that enter, change, delete or modify payment slips. Usemames
and password security will be required to allow only authorized staff to perform these functions.
The system must include the ability to associate all monies collected with the County's general ledger accounting codes, Cashiers must be
able to create a transaction report to balance their cash drawer. Next the supervisor must be able to complete the daily closing reports, create
the GL Extract file, balance the days work and send the GL Extract file through an automated FTP and transaclionallnterface with Clerk of
Courts finance system, SAP. This process is required daily for three cash locations. The system must be able to add additional cash locations.
The application should be able to confirm that the daily interface with the SAP FTP site was successful.
Ability to monitor refunds and partial refunds, utilizing status of receipts.
Comment area for description and detail.
Ability to run reports for status of receipts (transactions) for refunds.
Reporting capabilities to include:
· Daily Transaction Report, for each cashier, totals for cash, checks, grand transactions totals and Number of transactions per cashier per day
report. (see example report CDPR1101)
Payment Summary by Fee Codes. (See example report CDPR1104)
· General Ledger Account Report (AKA) General Ledger Fee Summary Report (see report CDPR11 06)
Maintenance tables must be access restricted by password. The system must provide the ability for users to add, edit, activate, deactivate,
and delete (to achieve) all fee codes, access details such as associated dollar amounts for fee codes, GL accounts, fee types, and status in
the system. Provide the following information: last update date, last user name, previous update, and previous user update. Provide reporting
capability similar to the current system reports that sort by fee code GL Account.
Reports from maintenance tables for Cash Management.
· Fee Code Reports (Ability to sort by fee code or General Ledger Accounts).
Fee calculation capabilities must be provided by the system for assessing and collecting the County's non-residential and residential land
development. A sample of the fee types include; development request, impact, permit, certificates, licensing, report generation, surcharges,
utilities related charges, late fees and fines.
Integration with many peripherals including credit card processing, cash drawers, check verification using system generated unique numbers
for control purposes, and others.
16E 1
Exhibit F
Key Personnel
Name
TiUe
David Gray
Rick Booth
Lead Project Manager
Business/Systems Analyst
PreBuilt Program Manager
Susan McCormick,
Vince Liderth
Robin Gwynne
David Hartman
Senior Application Developer
Infrastructure Specialist
Quality Assurance Team Lead
Eric Lott
Training Manager
Dorinda Youdell
Trainer
16E 1
Exhibit G
Appendix C - IT Department Standard and Operating Procedures
Technical Architectural, Compatibility and Supportability Requirements Document (TACS)
Required Contract Items:
Any IT asset (hardware, software, service) vendor shall agree to the following criteria within a contract or by written
acknowledgement before installation of-any IT Asset will be accepted by Collier County and allowed to connect to the
Agency Network,
RC1.01. All software application vendors are required to notify Collier County when new releases become available and
when current releases are no longer supported,
RC1.02. The vendor must submit any applicable license agreements for any proposed elements including a description
of the licensing model, and list prices for all license types and whether or not custom licensing arrangements
are available,
RC1.03, The vendor must submit any applicable maintenance agreements for any proposed elements including a
description of the maintenance plan, software upgrade policies and exclusions, and list prices for all
maintenance agreement types and whether or not custom maintenance agreements are available,
RC 1.04 , The supplier of any HIPAA related software applications must provide guidance on H1PAA compliant
implementation requirements.
RC1.05. All software must comply with all Federal, State and Local regulations.
RCI.06, A minimum of Fifteon (15) minutes of finished video training material to be presented "on dOFAand" FAust be
quoted JS pJrt of the Jcquisition cost. Not applicable to this contract.
RCI.O?, Training must be scheduled at least forty-five (45) days in advance to ensure training room availability since
multiple implementations are occurring, Training materials, curriculum to be covered and identification of
which Collier employees should attend must be provided thirty (30) days in advance of scheduled training,
Any training courses that require use of data, data should be installed and tested prior to the scheduled
training date, Training for this contract shall be built into the implementation schedule,
RCI.08, Suppliers shall notify the IT Department contact named in the maintenance agreement in writing (email is
acceptable if acknowledged) 24 hours in advance of any required remote access. Included in this request
must be a detailed work plan with actions that will be taken at the time of access, This applies to post-
implementation for upgrades, defect fixes and/or configuration changes, The IT Department follows the ITIL
framework for change management.
RCI.09. Deliverables for Database:
· Vendor must provide scripts in order to recreate database schemas, stored procedures and etc,
· Database schema with a data dictionary detailing all entities and attributes.
· Recommended practices document for support and maintenance of the database,
RCI.1 O. Any vulnerabilities or exploits discovered by the vendor or others for the proposed application must be reported to
Collier County Government immediately with a proposed mitigation strategy,
RC1.11. All vendor access will be done via named account VPN access only, All access must comply with current published
County Manager Agency (CMA) policies, Current policies that apply are CMA 5402 and CMA 5403, CMA
5405.
16E 1
· The candidate software application proposal must include a hardware topology and recommended hardware
configurations,
o Deliverables:
· Full installation documentation (workstation and server)
· Established maintenance routines and procedures must be included with the delivery of the
proposed application
RCI.12, All software upgrades, fixes and/or changes required by the selected vendor must be installed on a
Collier County Standard test environment and certified by the project team prior to moving into a
production environment; currently this is a Microsoft environment.
RC1.13. The supplier shall attest in writing that they shall support all Microsoft security patches and updates
within fifteen (15) days of release.
RC1.14. Software vendors will acknowledge in writing prior to selection, that Collier County Government will own
any and all data and the database that data resides on.
RC1.15. All software applications submitted to Collier County Government are required to submit the following
documentation if short listed for the final selection process, Documentation must be in electronic format
(preferred in MS Word or PDF), Documentation is required to be updated with a new versions or
upgrades. Collier County reserves the right to copy documentation for internal use only. The number of
copies of all documentation must correspond with the number of bound responses requested during the
Request for Proposal (RFP) Process,
o Documentation:
· End-User training documentation
· Administration documentation
· Installation documentation
· Maintenance documentation
· Disaster recovery documentation
· Procedures specific to the application
· Information Flow Diagram of Application upon completion of project
RCI.16,
The vendor shall provide training in the operation and maintenance of the system for the County's
Information Technology support staff, Training shall cover the fundamental design of the software and
the mechanics of the operating program. Training shall be structured such that designated trainees will
understand the operation, maintenance, backups, security and the database of the system,
Appendix "A" Proof of Concept for Addressing,
Appendix "B" Application Silent Installation Proof of Concept
RCI.17,
RC1.18.
16E 1
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..-------l6LL
CHAN(;E ORDER
CHANGE ORDER NO. _.____.._.
II
CO)\';'TRACT NO._06-3%2___
Bee Date: _3/21107 __
Agenda Ct.em; __I OJ
TO; MSGovem - Municipal Software Cmp
___..___.y.M Markham S~<:il:.. Suite 1108
____..Y.is:.~~b CQl1.!!iJl1il.Y!iZ 7X8
DATe,;
Ocmber 2K 2D I ()
PROJECT NAME;
Ngw Diyisional Sofm1>)"e System fc..r.~~DES
PROJECT NO.; __'_"_'____'___.._.
Under 00l' AGREEMENT dated
31271 ..... ...m"_"~'H'_'H'H"",__''''__~__'~ 2007~
Yau hereby arc authori:.red and directed to make the tollowlog dumg"(s) in ac('.ordan<;e v.ith te:nns li.l.ld
conditions of the Agreement To ex.tlrnd contract completion date.
FOR THE (Additive) (Deductive) Sum of; _____$0________
($_____.___-0-___).
Original AgreemeUl A:!"l1ount
$__.____ 1.996.2 n.OO
Sum of Previous. Change;;
$
$----
412.48<)50
This Change Order
-0-
;
ice Pr~iderJ.1
OWN"ER:
BOARD OF COUNTY COW.MISSIONERS
O. F COLL.. lER COUNTY, FLORIDA .j
By:_~~~~
S~~~~~~<U.-t Manager
, .} "il.: . /i -.
By: . \.. .>,_."~f /' ~"~::..:S~.:>7 ~,-'---~ ,." _,/
Nick Caia.... ~.~. '-b6t;u../ ~ ty A~. 'm.iS\n1~('
By ~., ~ B )rJ ~~) ~'9-W/
Ly .... ,ontr&Ct S~ 1St _
Presen1 Agl"eG\ent Am.aunt
S___--6,.~V8.7?8.sQ "_____
if?> i
The time fo;(;ompl~ion shall be increa.se-d by _* _ calendar days due to this Change Order. The final
completion date .is now -.Al111/11_ Your acceptance of this Change Order shall constituTe A
modificatitl'll to our Agree:tnent and will be penonned subje.c:t to all the same terms and conditions as con1ained
in (lUr Agreement iudicated atxwe, as fully as iftheSB'me were repeated in this acceptance The adjusttneo~ if
any, to thtAgreement shall c.ot"lstjtute a fill! and fl,ml.l settlement of any and all claims of the C<m!:ractor ari$IDg
out of 01 relare.d to the change set forth herein, including claims for impact and delay c."sts,
Accc:pted: __~Ij-"_._____1 ~ ~__. , 20 I (l
CONTRACTOR:
MSGQvern ..-. Municipal Softwa.re Corp
;(;. 4 oL II!;;/;o
5
CONTRACTIWORK ORDER MODIFICATION
CHECKUST FORM
t16E 1
PROJECT NAME: COES D1vi.slon Software PROJECT #: _H/A
PROJECT MANAGER: Simon Cleveland
- I
. ,
WORK ORDER #: wi"!
"
B1DIRFP #: 06-3962 MOD #:
13
PO#:_ 4500102444
DEPARTMENT:
CDES
CONTRACTOR/FIRM NAME: MSEilo.,.m-Munlcldal Software COrD.
Current Contract Amount:
$ 1,996,272.00
(Starting Point)
$ 2,408,758.50
(Last Total Amount Approved by the BCC)
$ 2,408,758.50
(Including All Changes Prior To This Modification)
Change Amount: $ .{).
Revised ContractJWork Order Amount: $ 2,408,758.50
(Including This Change Order)
/'
Original Contract Amount:
Current BCC Approved Amount:
Cumulative Dollar Value of Changes to
this ContractJWork Order: $_412,486.50
Date of Last BCC Approval
9/29109
Agenda limn # _16B9
Percentage of the change over/under currentcolitract amount
Formula: (Revised Amount I Last BCC approved amount)-1
-0-
%
td/31/1f
-e'''3I,20 11
CURRENT COMPLETION DATE (S): ORIGINAL: 11/1/08
This change order will: 0 Add a new Task for $
Other
CURRENT:
o Increase Task Number
by'
Describe the change(s}:_Extend contract completion date
CONTRACT SPECIALIST PARTICIPATION IN NEGOTIATIONS: x Yes
r No
This fonn is to be Slgn~ed a dated. d I
APPROVED BY: -------!iA~ t.a/f./'Jkf1~ jf
Proje "gar )
REVIEWED BY: ~ rn tt/ /
CO~"alist
It (ir!.l~. ~ f {vJ'La (L~]/- 11
Date:
I~/ ;J~JJo
/ I - "J.. - I t)
Date:
/'0./) Cl/tL-
Revised 6 18 09
I~J/t(.
:
,
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